About Your Appointment
How We Schedule
If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.
Warranty
Labor Warranty:
We guarantee our labor for a period of 90 days from the date of service.
If any issues arise due to our workmanship within this period, we will rectify them at no additional cost.
Parts Warranty:
Any parts that were purchased from us and installed by our team are covered for a duration of one year from the date of installation.
If these parts malfunction or fail within this period, we will replace them at no extra charge, subject to the terms and conditions outlined below.
Labor charges will apply if beyond 90 days.
LEGAL STUFF
There is no warranty against additional or more extensive repairs, against other problems that may occur on the same machine (even if involving identical symptoms), or against incidental damages Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.