Schedule Service

APPLIANCE REPAIR COST

Our service call and diagnosis fee is $139.95* on most items.
Jenn-air products $149.95

This includes the trip to the home and a complete diagnosis of your unit regardless of time.
Parts and labor are extra. Labor is calculated using a national flat rate labor guide.

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What We Service
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Where We Service
Spencerport, New York
WHIRLPOOL COOKTOP
WFE535S0LZ3
Friendly, on time, good communication regarding your appointment
05/17/2025
John Milligan
Geneva, New York
WHIRLPOOL REFRIGERATOR
WRF560SMYH02
EXCELLENT service!! Early to our appointment. Solve the problem quickly. Gave us information about our appliance that we did not know. Best service man ever!
Thank you so much for your kind words, John! We are thrilled to hear about your positive experience with Andres. We strive to deliver excellent service and are delighted that your refrigerator is now working properly. Thank you for choosing ApplianceTec!
05/16/2025
Mike Snyder
All went well a5 star rating TY Appliance Tec
05/16/2025
RedCreek
Rochester, New York
WHIRLPOOL REFRIGERATOR
WRF555SDHW10
05/14/2025
Rochester, New York
GENERAL ELECTRIC REFRIGERATOR
PVD28BYNCFS
05/14/2025
TR
Rochester, New York
WHIRLPOOL WASHER
WTW5005KW0
Excellent service. Prompt scheduling. Correct servicing of the appliance. Knowledgeable people.
05/14/2025
West Henrietta, New York
WHIRLPOOL DISHWASHER
KDFE204KPS3
05/13/2025
Patty
Rochester, New York
GENERAL ELECTRIC RANGE
CGY366P4TW
Very courteous and knowledgeable
05/13/2025
Ann
Canandaigua, New York
WHIRLPOOL DRYER
WGD6720RW0
Ben is a great guy and I appreciate everything he did to try to resolve a problem that he later found out is not really a problem. I blame that on the Appliance Tech staff/ service support team that did not have the right information about the specific model I have and caused undue work and wasted my time. Ben inadvertently lost a magentic device I had just bought to keep the washing machine door slightly ajar for aeration. It happened on the first trip and when I asked him about it on the second trip he recognized that it fell into his bag but he could not find it. I had to order another one from Amazon for $15. It’s not going to break the bank but it just adds insult to injury after waiting home for two service calls that proved to be unnecessary. I hesitated to write this since Ben is a great guy, but I have to say I’m not happy with the whole experience. I’m also not confident I won’t run into issues in the future being that it’s a new model and apparently the support team is not well trained on problem solving.
05/13/2025
maria notar
Ben is an excellent major kitchen appliance repair person. He showed up on time and was very quick to access the needed components for our KitchenAid refrigerator that hasn't been sealing properly. He provided additional support as to the proper way of opening and closing the left and right doors so that the gasket seals continue to operated for a long time. Ben was very pleasant and neat during the entire job.
05/13/2025
Rochester, New York
MAYTAG DRYER
MEDC400VW0
05/10/2025
Chris Forken
Fairport, New York
KITCHENAID DISHWASHER
KDTE204ESS1
Service was polite, friendly,knowledgeable and efficient. I will definitely share this information with others.
05/09/2025

About Your Appointment

How We Schedule

TIME

Our team will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. 

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!  We call ahead about 30 minutes prior to arrival.  

YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

Labor Warranty:
We guarantee our labor for a period of 90 days from the date of service.
If any issues arise due to our workmanship within this period, we will rectify them at no additional cost.

Parts Warranty:
Any parts that were purchased from us and installed by our team are covered for a duration of one year from the date of installation.
If these parts malfunction or fail within this period, we will replace them at no extra charge, subject to the terms and conditions outlined below. 
Labor charges will apply if beyond 90 days.

LEGAL STUFF
There is no warranty against additional or more extensive repairs, against other problems that may occur on the same machine (even if involving identical symptoms), or against incidental damages Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.