Customer Reviews
Local Reviews
for Rochester, New York
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Great Maintenance service provided
Ken - Webster, NY
The service tech made sure my issues were resolved during his visit!
Day was terrific technician. Informative, helpful, clean. Enjoyed working with them and would recommend them to others without hesitation
Michael - Pittsford, NY
See above. Five stars
Very efficient
Nicholas - Penfield, NY
great servive
Mary - West Henrietta, NY
Steve was very professional
great service
Alan - Victor, NY
1350 Stanton
Colin - Rochester, NY
Shaiman did an excellent job diagnosing the issue and resolving the matter.
Great Service.
Julie - Ontario, NY
I was very happy with the repair service. Never a good experience paying for repair of what I feel is a fairly new appliance, that being on the manufacturer not the service porvider.
Shaiman Tech.
Bruce - Rochester, NY
Shaiman was on time very patient when trying to ask the correct question to diagnose my problem, the fix was spot on.
He knew what was wrong before he even arrived! Awesome!
Sandra - Victor, NY
He was fast, polite, helpful, and brought the new motor for my new dishwasher(KitchenAid never said anything about knowing about faulty motors!). So far, so good with new motor. Very please with this service repair!
He was on time very nice
Chris - Spencerport, NY
He did a great job repairing the knocking
Lori
Lori - Hilton, NY
Excellent customer service! The technician Dave L. Was prompt, courteous and professional. He explained everything very thoroughly.
GREAT SERVICE - Technician was awesome
Tony - Palmyra, NY
Steve was on time, courteous, and very professional; highly recommend him and the company!
Professionalism
Kay - Rochester, NY
Dishwasher
John - Canandaigua, NY
Shaiman was very professional and did a great job. I could tell he was very knowledgeable. Unfortunately the dishwasher did not leak during the service call.
Excellent service
John - Penfield, NY
Great service, informative and great work attitude!
Great service. Extremely knowledgeable.
Helen - Pittsford, NY
Very professional. Very capable. Very knowledgeable. Very experienced. Very respectful. Very accommodating.
Robin
Robin - Hamlin, NY
Great guy. On time, efficient , friendly, helpful . Definitely would be comfortable if needed to call back!
Knowledgeable Tec
Edward - Webster, NY
Absolutely great service
Dolores - Victor, NY
Very knowledgeable
Christine
Christine - Sodus, NY
He was very knowledgeable
None
Mary - Rochester, NY
Problem not fixed
Kathy - Clifton Springs, NY
My washer is 60 days old. It is NOT spinning out at the end of a wash cycle. Tech said there wasn't any problems with the washer. I'm still experiencing the same problem. Not pleased!
Response from Appliance Tec:
Our schedules show that you have another service visit scheduled. We are sending out another tech for a second opinion. We are confident that we'll come to a resolution.
Dishwasher repair
Mary - Rochester, NY
Great service
Nicole - Webster, NY
Great service.
Thomas - West Henrietta, NY
Thoroughly checked our refrigerator and fixed our problem. Highly recomend them.
Great service
Robert - Webster, NY
David was very professional
Repair of Mfg Defect under warranty
Bill - Rochester, NY
Refrigerator light replacement
Kevin - Webster, NY
Great Service
Jacqueline - North Chili, NY
Fixed my washing machine it is finally working as it should be! Very nice and professional man.
Marianna
Marianna - Rochester, NY
Great ,knowledgable, service technitions, they were prompt.
Next day service
Frank - Rochester, NY
Surprised that $89.95 service call does not include some labor; for instance, 1st half hour.
Too expensive
Tom - Rochester, NY
Steve was very good. It is just very disheartening to pay $217 with a $0 cost for parts. Lots of companies apply the service fee towards the final total once you agree to do the work. Might be something to think about....
Nancy
David - Geneseo, NY
Great service!
Excellent and Professional Service
Donald - Town of Pittsford, NY
Very pleased with the repair and the technician wo performed it
Great service
Brian - Rochester, NY
Dave did an excellent job and explained things well, on time arrival and quick finish.
Great service
Dianna - Fairport, NY
Excellent
Vinod - Webster, NY
Tech is excellent.
Wonderful Experience
Cathy - Lima, NY
Dave was wonderful - Prompt, helpful, and honest. We’d use Appliance Tec again based on this great experience.
Knowledgeable
Ann - Rochester, NY
Dave has repaired my refrigerator and stove several times. He is very knowledgeable and did a great job. Very professional as well. I used to use a different company in Rochester but will stick with Appliance Tec.
Mightymite
Anita - Rochester, NY