Customer Reviews

Local Reviews
for Rochester, New York

Appliance Tec Rated 4.8 out of 5 stars based on 503 customer reviews


Map of Webster, NY

Great Maintenance service provided




Review of Appliance Tec

The service tech made sure my issues were resolved during his visit!


Map of Pittsford, NY

Day was terrific technician. Informative, helpful, clean. Enjoyed working with them and would recommend them to others without hesitation




Review of Appliance Tec

See above. Five stars


Map of Penfield, NY

Very efficient




Review of Appliance Tec


Map of West Henrietta, NY

great servive




Review of Appliance Tec

Steve was very professional


Map of Victor, NY

great service




Review of Appliance Tec


Map of Rochester, NY

1350 Stanton




Review of Appliance Tec

Shaiman did an excellent job diagnosing the issue and resolving the matter.


Map of Ontario, NY

Great Service.




Review of Appliance Tec

I was very happy with the repair service. Never a good experience paying for repair of what I feel is a fairly new appliance, that being on the manufacturer not the service porvider.


Map of Rochester, NY

Shaiman Tech.




Review of Appliance Tec

Shaiman was on time very patient when trying to ask the correct question to diagnose my problem, the fix was spot on.


Map of Victor, NY

He knew what was wrong before he even arrived! Awesome!




Review of Appliance Tec

He was fast, polite, helpful, and brought the new motor for my new dishwasher(KitchenAid never said anything about knowing about faulty motors!). So far, so good with new motor. Very please with this service repair!


Map of Spencerport, NY

He was on time very nice




Review of Appliance Tec

He did a great job repairing the knocking


Lori




Review of Appliance Tec

Excellent customer service! The technician Dave L. Was prompt, courteous and professional. He explained everything very thoroughly.


GREAT SERVICE - Technician was awesome




Review of Appliance Tec

Steve was on time, courteous, and very professional; highly recommend him and the company!


Professionalism




Review of Appliance Tec


Dishwasher




Review of Appliance Tec

Shaiman was very professional and did a great job. I could tell he was very knowledgeable. Unfortunately the dishwasher did not leak during the service call.


Excellent service




Review of Appliance Tec

Great service, informative and great work attitude!


Great service. Extremely knowledgeable.




Review of Appliance Tec

Very professional. Very capable. Very knowledgeable. Very experienced. Very respectful. Very accommodating.


Robin




Review of Appliance Tec

Great guy. On time, efficient , friendly, helpful . Definitely would be comfortable if needed to call back!


Knowledgeable Tec




Review of Appliance Tec


Absolutely great service




Review of Appliance Tec

Very knowledgeable


Christine




Review of Appliance Tec

He was very knowledgeable


None




Review of Appliance Tec


Problem not fixed




Review of Appliance Tec

My washer is 60 days old. It is NOT spinning out at the end of a wash cycle. Tech said there wasn't any problems with the washer. I'm still experiencing the same problem. Not pleased!


Response from Appliance Tec:

Our schedules show that you have another service visit scheduled. We are sending out another tech for a second opinion. We are confident that we'll come to a resolution.


Dishwasher repair




Review of Appliance Tec


Great service




Review of Appliance Tec


Great service.




Review of Appliance Tec

Thoroughly checked our refrigerator and fixed our problem. Highly recomend them.


Great service




Review of Appliance Tec

David was very professional


Repair of Mfg Defect under warranty




Review of Appliance Tec


Refrigerator light replacement




Review of Appliance Tec


Great Service




Review of Appliance Tec

Fixed my washing machine it is finally working as it should be! Very nice and professional man.


Marianna




Review of Appliance Tec

Great ,knowledgable, service technitions, they were prompt.


Next day service




Review of Appliance Tec

Surprised that $89.95 service call does not include some labor; for instance, 1st half hour.


Too expensive




Review of Appliance Tec

Steve was very good. It is just very disheartening to pay $217 with a $0 cost for parts. Lots of companies apply the service fee towards the final total once you agree to do the work. Might be something to think about....


Nancy




Review of Appliance Tec

Great service!


Excellent and Professional Service




Review of Appliance Tec

Very pleased with the repair and the technician wo performed it


Great service




Review of Appliance Tec

Dave did an excellent job and explained things well, on time arrival and quick finish.


Great service




Review of Appliance Tec


Excellent




Review of Appliance Tec

Tech is excellent.


Wonderful Experience




Review of Appliance Tec

Dave was wonderful - Prompt, helpful, and honest. We’d use Appliance Tec again based on this great experience.


Knowledgeable




Review of Appliance Tec

Dave has repaired my refrigerator and stove several times. He is very knowledgeable and did a great job. Very professional as well. I used to use a different company in Rochester but will stick with Appliance Tec.


Mightymite




Review of Appliance Tec