Customer Reviews
Local Reviews
for Rochester, New York
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Great service
Jean - Penfield, NY
Stuck with trash!
Milt - Canandaigua, NY
It took two trips to replace the door on the microwave oven;when the tech asked if I could take care of the box.He actually was telling me that he was leaving the door that he just replaced. Now, I have to go out of my way to dispose of the damaged door.
Response from Appliance Tec:
Generally, the old parts are left with the customer or are put in the customers trash bin for them. There should be not reason it can't go in the regular trash. But, of course, we would be glad to send a tech to pick up the old door and we'll dispose of it for you. We truly didn't intend the inconvenience. Please let us know by calling our office at 585-442-8690. Thanks!
Great service
Louie - Livonia, NY
Tech was knowledgeable, and professional.
Friendly Service...Bad Product?!?
Nicholas - Rochester, NY
The service guy was good. He came and took a look and said there was no issue. We tested it and it worked, why didn't it work last week when he wasn't in my home...IDK!?!?! Let's see how long it take for the dryer to stop working properly again....
Friendly
Angelo - Rochester, NY
A+
Dishwasher repair
Rick - Rochester, NY
Super service. Nice customer interface.
Great fast service
David - Lima, NY
Dave the tech that was sent was very quick did a great job and got my washer back up and running
Great service and very helpful
Doug - Fairport, NY
David has been here twice to service our washing machine. Both times he has been helpful, knowledgeable and very friendly. We will recommend him to anyone who needs appliance repair!
Service Call
Thomas - Rochester, NY
Friendly & knowledgeable
Amy - Webster, NY
Great service on site along with a follow up call to ask 1 more question
Bruce - Rochester, NY
Very speedy to schedule service knowledgeable tech very helpful
Very Efficient
Richard - Dansville, NY
Well prepared
Great experience!
Patty - Rochester, NY
He did a great job and even came on a Saturday to finish the work because we could not be home during the week.
Great service & awesome price
Janet - Ontario, NY
I’ve had Dave twice. He’s knowledgeable & gave us some suggestions that was very helpful. Give him a big raise cause I want him to service us again & don’t want him to leave! I’ve had many service people residential & business. Never had a great experience until Dave!
We Worked It Out!!!
Jeffrey - Kendall, NY
After a couple of "hiccups" with our service call, it all came together! Thanks!
Great service
Sandra - Walworth, NY
Tech was very pleasant and didn’t waste anytime fixing the problem. VERY satisfied all around.
Great Service
Frank - Rochester, NY
David gave us prompt, efficient, friendly service..
Veronica - Webster, NY
I love how this company values customers' time and lets you know when they are coming, and keeps you updated with email or however you choose.
Excellent !
Michelle - Farmington, NY
He arrived exactly when he said he would. He was very knowledgeable and went above and beyond my service call!
quick repair time
John - Manchester, NY
the technician, Dave was professional and very courteous. he took our problem seriously and responded by quickly resolving the problem(s)
Good company
Craig - Rochester, NY
Great service, awesome price, very good serviceman
Marilyn - Livonia, NY
Dave was very friendly and knew the dryer. Answered all my questions. I would always use appliance tec in the future.
Beth
Beth - Newark, NY
John
John - Webster, NY
Great service
Outstanding service
Ann - Fairport, NY
Technician couldn’t have been nicer or more professional and knowledgeable!! Excellent service!!!
Caitlin
Mahon - Rochester, NY
They were knowledgeable and honest. Both times Appliance Tec has assisted me it has been a wonderful experience.
Excellent serice. Polite.
Diane - Pittsford, NY
Very satisfied.
Excellent Service
Gina - Rochester, NY
Dave was awesome. I have referred him to family . I will use him again in the future. I am very pleased!
Customer
Vikki - Canandaigua, NY
Great job!
Pleased
John - Rochester, NY
Technician was very polite and willing to answer questions. He replaced a part and explained why and what he was replacing. Too soon to tell if the problem is solved, but I am pleased with the service so far.
Dave did a very good job at repairing the dryer and he was respectfull.
Robert - Shortsville, NY
OK service
Leon - Rochester, NY
Rescued with simple fix
Martha - Brockport, NY
Did not need a lot, only spin of dryer barrel counterclockwise, but that saved the day. Very professional.
Knew exactly what was wrong.
David - Webster, NY
Walked in and looked at freezer and knew exactly what was wrong and fixed it immediately.
Excellent
Mary - Webster, NY
David was knowledgeable, very pleasant, and extremely efficient.
Awesome service
Susan - Bloomfield, NY
Dave Flint did a great job repairing the seal on our Whirlpool refrigerator. He was prompt and courteous and resolved the ice buildup problem to our satisfaction.
Diedrich
Kathy - Hilton, NY
Adam
Adam - Henrietta, NY
Great
great service
Kathleen - Honeoye Falls, NY
warranty. tech very helpful
Super Happy
Julie - Geneseo, NY
Steve is amazing. So happy with the prompt service he provided!