Customer Reviews


4.8

3,682 reviews

Rochester, NY
4.8
1039 reviews
We Serviced:
703 KITCHENAID
1144 MAYTAG
3203 WHIRLPOOL
Webster, NY
4.9
354 reviews
We Serviced:
320 KITCHENAID
305 MAYTAG
695 WHIRLPOOL
Fairport, NY
4.8
211 reviews
We Serviced:
197 KITCHENAID
171 MAYTAG
438 WHIRLPOOL
Pittsford, NY
4.9
187 reviews
We Serviced:
258 KITCHENAID
139 MAYTAG
339 WHIRLPOOL
Canandaigua, NY
4.8
137 reviews
We Serviced:
72 KITCHENAID
89 MAYTAG
344 WHIRLPOOL
Penfield, NY
4.9
116 reviews
We Serviced:
130 KITCHENAID
109 MAYTAG
241 WHIRLPOOL
Ontario, NY
4.9
90 reviews
We Serviced:
56 KITCHENAID
70 MAYTAG
195 WHIRLPOOL
Irondequoit, NY
4.9
88 reviews
We Serviced:
65 KITCHENAID
137 MAYTAG
312 WHIRLPOOL
Victor, NY
4.9
87 reviews
We Serviced:
75 KITCHENAID
61 MAYTAG
172 WHIRLPOOL
Hilton, NY
4.9
84 reviews
We Serviced:
76 KITCHENAID
89 MAYTAG
232 WHIRLPOOL
Pittsford, New York
06/20/2024
Zach from Appliance Tech solved our Whirlpool refrigerator water filter issue. Whirlpool's Owner's Manual said if removing the refrigerator water filter to use an in-house water filter, replace the refrigerator water filter with the blue bypass cap. But the blue bypass cap that Whirlpool specified for our refrigerator model did not fit. Appliance Tec solved the problem created by Whirlpool's wrong specifications in their manual and on line by determining that removal of the refrigerator water filter on our model resulted in an automatic bypass. This service call would not have been necessary if Whirlpool had simply updated their Owner's Manual for our model to reflect the refrigerator configuration that they built. Thank you Zach and Appliance Tech for your excellent service.
Overall Experience
Rochester, New York
06/19/2024
On time, polite, and friendly.
Overall Experience
JimC
Fairport, New York
06/19/2024
Anthony replaced the shutter in my Whirlpool Refrigerator quickly. He was courteous and professional.
Overall Experience
Rochester, New York
06/19/2024
Overall Experience
Melissa F
Rochester, New York
06/19/2024
Anthony was great! He provided me with a lot of valuable information! It appears that what we thought the issue was, isn’t the problem - so when I call back for another appointment today, I would request that Anthony come back out because he’s familiar with my dishwasher and is very knowledgeable!
Overall Experience