Customer Reviews

Local Reviews
for Rochester, New York

Appliance Tec Rated 4.8 out of 5 stars based on 1566 customer reviews


Map of Webster, NY

Quick and efficient service




Review of Appliance Tec


Map of Rochester, NY

Awesome service polite and professional




Review of Appliance Tec


Map of Fairport, NY

Diane




Review of Appliance Tec


Map of East Rochester, NY

Great service




Review of Appliance Tec


Map of Webster, NY

Great fast service




Review of Appliance Tec


Map of Webster, NY

Warranty Repair




Review of Appliance Tec

Quick replacement to a faulty part under warranty. In and out in less then 15 min. The status update is really helpful feature. I wish more services used something similar.


Map of Rochester, NY

Excellent Service




Review of Appliance Tec


Map of ,

Quick Fix




Review of Appliance Tec


Map of Canandaigua, NY

Great tec




Review of Appliance Tec

Dave was very good.


Map of Spencerport, NY

Great & Quick Service




Review of Appliance Tec

David called first thing in the morning and arrived within minutes of his phone call. He checked out both appliances, gave us his recommendation, and returned later the same day to fix the problem, after we called to check on warranty. We are very pleased with David as our repair tech.


Very professional




Review of Appliance Tec

It was a positive experience


Ken




Review of Appliance Tec

Your technicians follow-thru and expertise was outstanding!


Great Service




Review of Appliance Tec

Great service, polite and timely


EAS




Review of Appliance Tec

Very knowledgeable and polite


Susan




Review of Appliance Tec


Great service




Review of Appliance Tec

Thank you!


All work was good




Review of Appliance Tec


Knowledgeable




Review of Appliance Tec

David knew appliances and did a good job analyzing our problem and advising us.


Great service!




Review of Appliance Tec

James was polite and professional. Excellent service


Beverly




Review of Appliance Tec


John




Review of Appliance Tec


Kerry




Review of Appliance Tec

The labor cost of $200 was so disappointing for the 15 minutes the tech was in my home. I cannot believe Appliance Tec charges $800/hour.


Nice guy, quick repair.




Review of Appliance Tec

Communication between office and techs and office and customer was lacking and should be improved. Time for part to come in without having to push for escalation was poor. Price for repair was on the high side. Tech repair guy was professional and nice.


Great Service. He went above and beyond




Review of Appliance Tec

He was very knowledgeable and was very helpful. He went above and beyond with helpful tips!


Great Servuce




Review of Appliance Tec

Service tech was very knowledgable and explained every thing he did.


Steve M.

Steve M.

WASHER WHIRLPOOL WFW6620HC0 Found dispenser leaking from front. Ordering dispenser ; ordrng 1 W11465532 (DISPENSER)

Near Marbletown Rd, Newark, NY 14513
David L.

David L.

RANGE KITCHENAID KFGG500ESS2 "Sr7729157731Customer is stillHaving an issue with oven relighting. Although I was unable to recreate the issue while in the home, I documented issue with Techline. Polarity is correct. Followed DSI trouble shooting service pointer yet provided by Techline. Could not find a failure in the DSI system as it is very intermittent. Ordering a new ignitor and DSI control. More documentation is required if problem persists ; ordrng 1 WPW10324262 (Ignitor) and 1 WPW10511278 (DSI control)"

Near Josies Ln, Rochester, NY 14616
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KBFS22ECMS00 Unit needs new ice maker . Its cycling and not calling for water . Tested water flow at dispenser. Was good . Jumped the ice maker to test water valve. Tested good . Ordering ice maker W10884390; rqstng P&A on 1 W10884390 (icemaker)

Near Creek Ridge, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Unit not cooling . Unit has leak . Ordering evap and compressor uv drier . Put tap on unit to get it cooling . Ordering parts . ; ordrng 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 819043 (heat-probe) and 1 WPW10321158 (evaporator) and 1 WPW10507886 (compressor)

Near Culver Pkwy, Irondequoit, NY 14609
James J.

James J.

WASHER WHIRLPOOL WFW72HEDW0 F3e1. F8e3. Cleared codes. User interface flashes and dies over and over. Disconnected UI and pressure switch. Reconnected and cleared pressure hose. Ran diagnostics test. Checked pressure hose connection at rear tub and drain pump. Unit functions but UI flashes randomly when off. Dispenser drawer hard to pull out. ; rqstng P&A on 1 W10575334 (disp.drawer assy) and 1 WPW10750475 (panel-cntl)

Near Lincoln Rd, Ontario, NY 14519
Evan E.

Evan E.

STACKED LAUNDRY GE GUD27ESSJ0WW Replacing gear case seal due to unit leaking from seal. Cannot remove tub nut need special tool to attachment to remove nut. Tech to retrieve tool and return ; schdld next appmnt for 10/29 THU 3-6

Near Kidd Castle Way, Webster, NY 14580
Dave F.

Dave F.

DISHWASHER WHIRLPOOL KDTE334GPS0 F5E1 door error code Ordering tracks . Found spray arms not spinning at all . Ordering both spray arms and top manifold. . Found the tracks heat stakes rusting . ; ordrng 1 W11259786 (track) and 1 W11259785 (track) and 1 W11101428 (arm-spray) and 1 WPW10448645 (spray arm) and 1 W11162734 (manifold)

Near Sheldon Rd, Palmyra, NY 14522
David L.

David L.

DRYER ROPER RED4516FW0 The dryer was making a loud scraping noise. Found a drywall screw lodge in the front drumBearing. Removed screw. Unit tested good.

Near Owens Rd, Brockport, NY 14420
Dave F.

Dave F.

DISHWASHER KENMORE 665.14799N510 Diverter motor is leaking . Unit needs new sump . Quoted customer .customer will look into another unit . Part number for sump is WPW10554963 .user interface is also cracked W10901799; ordrng 1 WPW10554963 (pump&motor)

Near Fieldstone Trail, Canandaigua, NY 14424
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found freezer door sagging and rubbing on liner causing door to not always close properly. Adjusted door and it closes properly now.

Near Keuka Ln, Manchester, NY 14504