for Rochester, New York
Our Reviews by City
Personable, friendly young man
Lesley - Rochester, NY
Craig - Hilton, NY
Your repair man was the best I have ever dealt with. He was professional clean and even called me to check on an issue when it arose. He quickly fixed the issue
Elaine - Rochester, NY
Price - good / Service - FLAWLESS!
Frank - Rochester, NY
Shaiman Cuyler arrived on-time, was articulate, and courteous. When informed that there would be a second contractor in the basement working near him, he never missed a beat. The work was completed in a very reasonable amount of time - couldn't be happier with my experience!
James - Scottsville, NY
Carol - Fairport, NY
Tech refused to acknowledge there was a problem with the stove, instead blaming it on cookware and that the burner not getting hot was normal operation.
Excellent service. Very professional
Rodger - Fairport, NY
Technician was cordial and efficient.
Quick and reliable
Michele - Rochester, NY
Nice job Dave
George and Eunice
George - Churchville, NY
Good thorough job
Robert - Webster, NY
Arrived on time. Professional, personable and efficient! Hate when I have an appliance problem, but these guys are the guys to call!
Ann - Canandaigua, NY
Great service. On time. Pleasant friendly experience.
Did a good job. Very professional
Mario - Rochester, NY
Shirley - Ontario, NY
Great service. Very professional and organized.
Dryer - No Heat
Margaret - Canandaigua, NY
Dave was a pleasant individual who did some trouble shooting and fixed our dryer.
Kathy - Avon, NY
Dave was very professional and very knowledgeable and on time.
We're VERY satisfied customers
David - Rochester, NY
The repair to our refrigerator's ice maker was swift and professional. The service man was friendly and efficient.
Robert - Henrietta, NY
Excellent - identified the problem, fixed it and was gone in less than 15 min!
Great Tech !
Jim - Hilton, NY
David was awesome.. Much more trustworthy than another local appliance repair service that serviced our unit before... Great guy...very efficient
Deborah - Rochester, NY
I would have rated this a 5 except for the fact that I was invoiced by mistake and they had to come to the house twice for the same issue. They did schedule the second visit on a Saturday which saved me from losing time at work. The technicians were both great! They knew what they were doing and answered all my questions. Very happy the issue was resolved!
Robert - Fairport, NY
Tech was professional, customer friendly, and knowledgeable.
. Great service.
Swapna - Rochester, NY
Dave Flint is an excellent technician! He is truly an asset for your company. Workers like Dave make Appliance Tec a great company. He is not only professional but has impressive knowledge of his job and impeccable manners. In future if need arises I would seek his service through Appliance Tec
Linda - Webster, NY
Evan was courteous and professional. He identified the problem and placed an order for the parts. I was also impressed with he notification process once the service request was in place. Great service; great experience.
Victoria - Williamson, NY
Dave was awesome to work with. He didn’t mind that I sat in a chair and watched over her shoulder – just so that I could learn how to open up the freezer door. He was patient and thought outside the box with the fixes and the tools that he had. Very highly recommended! My only complaint which has nothing to do with a technician – is it unfortunately they only come to my town to days a week. That meant I had to wait quite a while for service.
Patrick - Rochester, NY
Great tech. Job well done.
Christina - Pittsford, NY
Joelle - Honeoye Falls, NY
I have no problem with my service or Steve ,the problem is with the dishwasher itself
Robert - Canandaigua, NY
Awesome service by friendly, personable technician. Technician listened to our problem then diagnosed and fixed. Very happy customer.
Dianne - Honeoye Falls, NY
This company and their techs are very friendly. They diagnose every issue and make sure you understand the process.
Mark - Brockport, NY
This young man presented himself well..very comfortable and very knowledgeable. He was quickly able to determine the problem with our dishwasher and clearly and tactfully explained the problem. I’m glad we bought a Whirlpool product if all the service people are as good as this young man! Thank you Shaiman for a great experience!
Marcia - Rochester, NY
Dave is a great technician and I could not be happier with the service I received.
Andre - Rochester, NY
Good information, unfortunate verdict.
Susan - Rochester, NY
The tech did a thorough inspection, but, alas, the required fixit is no longer made. We are another victim of designed obsolescence. Don’t blame the messenger.
GREAT SERVICE SOLVED PROBLEM IN 20 MINS.
Donald - Webster, NY
Arleen - Spencerport, NY
Donna - Palmyra, NY
Service fine, but leaving damaged parts for us to get rid of us was inappropriate.
Don - Rochester, NY
Dave was on time and double checked everything before he left..
Joseph - Irondequoit, NY
Melanie - Fairport, NY
Mary - Fairport, NY
Tracy - Canandaigua, NY