Customer Reviews
Local Reviews
for Rochester, New York
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Personable, friendly young man
Lesley - Rochester, NY
Great service
Craig - Hilton, NY
Your repair man was the best I have ever dealt with. He was professional clean and even called me to check on an issue when it arose. He quickly fixed the issue
Fab
Elaine - Rochester, NY
Great service
Price - good / Service - FLAWLESS!
Frank - Rochester, NY
Shaiman Cuyler arrived on-time, was articulate, and courteous. When informed that there would be a second contractor in the basement working near him, he never missed a beat. The work was completed in a very reasonable amount of time - couldn't be happier with my experience!
Kathy
James - Scottsville, NY
Tech service
Poor Service
Carol - Fairport, NY
Tech refused to acknowledge there was a problem with the stove, instead blaming it on cookware and that the burner not getting hot was normal operation.
Excellent service. Very professional
Rodger - Fairport, NY
Technician was cordial and efficient.
Quick and reliable
Michele - Rochester, NY
Nice job Dave
George and Eunice
George - Churchville, NY
Good thorough job
Quality service
Robert - Webster, NY
Arrived on time. Professional, personable and efficient! Hate when I have an appliance problem, but these guys are the guys to call!
Great service
Ann - Canandaigua, NY
Great service. On time. Pleasant friendly experience.
Did a good job. Very professional
Mario - Rochester, NY
Appliance Repair
Shirley - Ontario, NY
Great service. Very professional and organized.
Dryer - No Heat
Margaret - Canandaigua, NY
Dave was a pleasant individual who did some trouble shooting and fixed our dryer.
Great service!
Kathy - Avon, NY
Dave was very professional and very knowledgeable and on time.
We're VERY satisfied customers
David - Rochester, NY
The repair to our refrigerator's ice maker was swift and professional. The service man was friendly and efficient.
Bob
Robert - Henrietta, NY
Excellent - identified the problem, fixed it and was gone in less than 15 min!
Great Tech !
Jim - Hilton, NY
David was awesome.. Much more trustworthy than another local appliance repair service that serviced our unit before... Great guy...very efficient
Great technicians
Deborah - Rochester, NY
I would have rated this a 5 except for the fact that I was invoiced by mistake and they had to come to the house twice for the same issue. They did schedule the second visit on a Saturday which saved me from losing time at work. The technicians were both great! They knew what they were doing and answered all my questions. Very happy the issue was resolved!
Great Service
Robert - Fairport, NY
Tech was professional, customer friendly, and knowledgeable.
. Great service.
Swapna - Rochester, NY
Dave Flint is an excellent technician! He is truly an asset for your company. Workers like Dave make Appliance Tec a great company. He is not only professional but has impressive knowledge of his job and impeccable manners. In future if need arises I would seek his service through Appliance Tec
outstanding service
Linda - Webster, NY
Evan was courteous and professional. He identified the problem and placed an order for the parts. I was also impressed with he notification process once the service request was in place. Great service; great experience.
Great service
Victoria - Williamson, NY
Dave was awesome to work with. He didn’t mind that I sat in a chair and watched over her shoulder – just so that I could learn how to open up the freezer door. He was patient and thought outside the box with the fixes and the tools that he had. Very highly recommended! My only complaint which has nothing to do with a technician – is it unfortunately they only come to my town to days a week. That meant I had to wait quite a while for service.
Dishwasher repair.
Patrick - Rochester, NY
Great tech. Job well done.
Great service
Christina - Pittsford, NY
Joelle
Joelle - Honeoye Falls, NY
I have no problem with my service or Steve ,the problem is with the dishwasher itself
Robert
Robert - Canandaigua, NY
Awesome service by friendly, personable technician. Technician listened to our problem then diagnosed and fixed. Very happy customer.
Wonderful Service
Dianne - Honeoye Falls, NY
This company and their techs are very friendly. They diagnose every issue and make sure you understand the process.
Outstanding Technician!
Mark - Brockport, NY
This young man presented himself well..very comfortable and very knowledgeable. He was quickly able to determine the problem with our dishwasher and clearly and tactfully explained the problem. I’m glad we bought a Whirlpool product if all the service people are as good as this young man! Thank you Shaiman for a great experience!
Great technician.
Marcia - Rochester, NY
Dave is a great technician and I could not be happier with the service I received.
Great service
Andre - Rochester, NY
Great service!!
Good information, unfortunate verdict.
Susan - Rochester, NY
The tech did a thorough inspection, but, alas, the required fixit is no longer made. We are another victim of designed obsolescence. Don’t blame the messenger.
GREAT SERVICE SOLVED PROBLEM IN 20 MINS.
Donald - Webster, NY
Excellent service
Arleen - Spencerport, NY
Service concern
Donna - Palmyra, NY
Service fine, but leaving damaged parts for us to get rid of us was inappropriate.
great service
Don - Rochester, NY
Dave was on time and double checked everything before he left..
Very helpful
Joseph - Irondequoit, NY
Great Service
Melanie - Fairport, NY
MarySue
Mary - Fairport, NY
Great tech
Good experience
Tracy - Canandaigua, NY