for Rochester, New York
Our Reviews by City
Quick and efficient service
Ashley - Webster, NY
Awesome service polite and professional
Sandra - Rochester, NY
Diane - Fairport, NY
Roseanne - East Rochester, NY
Great fast service
Bill - Webster, NY
Thomas - Webster, NY
Quick replacement to a faulty part under warranty. In and out in less then 15 min. The status update is really helpful feature. I wish more services used something similar.
Leroy - Rochester, NY
Lon - Canandaigua, NY
Dave was very good.
Great & Quick Service
Ronald - Spencerport, NY
David called first thing in the morning and arrived within minutes of his phone call. He checked out both appliances, gave us his recommendation, and returned later the same day to fix the problem, after we called to check on warranty. We are very pleased with David as our repair tech.
Micheal - Rochester, NY
It was a positive experience
Kenneth - Fairport, NY
Your technicians follow-thru and expertise was outstanding!
Anthony - Rochester, NY
Great service, polite and timely
Eileen - Webster, NY
Very knowledgeable and polite
Susan - Webster, NY
Liza - Webster, NY
All work was good
David - Rochester, NY
Steve - Rochester, NY
David knew appliances and did a good job analyzing our problem and advising us.
Ruslan - Pittsford, NY
James was polite and professional. Excellent service
Beverly Brewster - Rochester, NY
John - Brighton, NY
Carrie - Webster, NY
The labor cost of $200 was so disappointing for the 15 minutes the tech was in my home. I cannot believe Appliance Tec charges $800/hour.
Nice guy, quick repair.
Marcy - Rochester, NY
Communication between office and techs and office and customer was lacking and should be improved. Time for part to come in without having to push for escalation was poor. Price for repair was on the high side. Tech repair guy was professional and nice.
Great Service. He went above and beyond
Kim - Walworth, NY
He was very knowledgeable and was very helpful. He went above and beyond with helpful tips!
Michael - Webster, NY
Service tech was very knowledgable and explained every thing he did.
WASHER WHIRLPOOL WFW6620HC0 Found dispenser leaking from front. Ordering dispenser ; ordrng 1 W11465532 (DISPENSER)
RANGE KITCHENAID KFGG500ESS2 "Sr7729157731Customer is stillHaving an issue with oven relighting. Although I was unable to recreate the issue while in the home, I documented issue with Techline. Polarity is correct. Followed DSI trouble shooting service pointer yet provided by Techline. Could not find a failure in the DSI system as it is very intermittent. Ordering a new ignitor and DSI control. More documentation is required if problem persists ; ordrng 1 WPW10324262 (Ignitor) and 1 WPW10511278 (DSI control)"
REFRIGERATOR KITCHENAID KBFS22ECMS00 Unit needs new ice maker . Its cycling and not calling for water . Tested water flow at dispenser. Was good . Jumped the ice maker to test water valve. Tested good . Ordering ice maker W10884390; rqstng P&A on 1 W10884390 (icemaker)
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Unit not cooling . Unit has leak . Ordering evap and compressor uv drier . Put tap on unit to get it cooling . Ordering parts . ; ordrng 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 819043 (heat-probe) and 1 WPW10321158 (evaporator) and 1 WPW10507886 (compressor)
WASHER WHIRLPOOL WFW72HEDW0 F3e1. F8e3. Cleared codes. User interface flashes and dies over and over. Disconnected UI and pressure switch. Reconnected and cleared pressure hose. Ran diagnostics test. Checked pressure hose connection at rear tub and drain pump. Unit functions but UI flashes randomly when off. Dispenser drawer hard to pull out. ; rqstng P&A on 1 W10575334 (disp.drawer assy) and 1 WPW10750475 (panel-cntl)
STACKED LAUNDRY GE GUD27ESSJ0WW Replacing gear case seal due to unit leaking from seal. Cannot remove tub nut need special tool to attachment to remove nut. Tech to retrieve tool and return ; schdld next appmnt for 10/29 THU 3-6
DISHWASHER WHIRLPOOL KDTE334GPS0 F5E1 door error code Ordering tracks . Found spray arms not spinning at all . Ordering both spray arms and top manifold. . Found the tracks heat stakes rusting . ; ordrng 1 W11259786 (track) and 1 W11259785 (track) and 1 W11101428 (arm-spray) and 1 WPW10448645 (spray arm) and 1 W11162734 (manifold)
DRYER ROPER RED4516FW0 The dryer was making a loud scraping noise. Found a drywall screw lodge in the front drumBearing. Removed screw. Unit tested good.
DISHWASHER KENMORE 665.14799N510 Diverter motor is leaking . Unit needs new sump . Quoted customer .customer will look into another unit . Part number for sump is WPW10554963 .user interface is also cracked W10901799; ordrng 1 WPW10554963 (pump&motor)
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found freezer door sagging and rubbing on liner causing door to not always close properly. Adjusted door and it closes properly now.