Customer Reviews

Local Reviews
for Rochester, New York

Appliance Tec Rated 4.8 out of 5 stars based on 1441 customer reviews


Map of Rush, NY

Refrigerator service was fast and well done.




Review of Appliance Tec


Map of Rochester, NY

Great service




Review of Appliance Tec

James was very efficient and a pleasure to work with.


Map of Geneva, NY

Carhy




Review of Appliance Tec

Excellent service


Map of Rochester, NY

Dausy




Review of Appliance Tec

Answered my questions. Very polite , good service.


Map of Geneva, NY

Efficient and friendly!!




Review of Appliance Tec


Map of Fairport, NY

Peggy




Review of Appliance Tec

Our technician Evan was very professional and spent time explaining what was wrong with our machine and let us ask him numerous questions. Our machine was leaking oil and had a bad order after each use. He cleaned it out and said he could not promise that the odor would be gone. The odor is still there but at least he explained that it was not dangerous and would not cause a fire or leak on the floor. He said we should at least get another year out of our 3 1/2 year old machine. To fix the problem would mean getting a whole new transmission which would cost more that’s we paid for the machine so we chose to not do that. We greatly appreciated all of the time and knowledge that Evan took with us.


Map of Churchville, NY

Bruce




Review of Appliance Tec

Great Service


Map of Rochester, NY

Great Service




Review of Appliance Tec

He did a great job and informed me throughout the process.


Map of Rochester, NY

Friendly & great service




Review of Appliance Tec

Great


Map of Rochester, NY

Superior




Review of Appliance Tec

Great service/and communicator


James




Review of Appliance Tec

Great Service


Refrigerator repair




Review of Appliance Tec

Great service, on time, knowledgeable, efficient.


Good service and he knew my part was under warranty. Very neat and a real gentleman




Review of Appliance Tec


Maytag washer.




Review of Appliance Tec

Evan did a great job troubleshooting my problem,unfortunately it was too expensive for me to fix!


Great Service




Review of Appliance Tec


Terrific service!




Review of Appliance Tec


Great service




Review of Appliance Tec

Very knowledgeable, helpful and fixed the issue


Paul




Review of Appliance Tec

The technician was kind informative and professional. David Long


Lynn




Review of Appliance Tec

Excellent service! Very friendly and knowledgeable. Had to wait almost -0 days for an appointment though.


Great warranty coverage and service




Review of Appliance Tec

Our tech was helpful, polite and on time. Also passed along some education about the convection feature of the oven, which I really appreciated!


Great service




Review of Appliance Tec

I appreciate the professionalism of the gentleman completing my repair! I appreciate the phones calls making me aware that he was in route to my home. I could not be present because of my work schedule, so my son had to step in for me. I do appreciate the servicemen keeping updates on his progress.


Great Service




Review of Appliance Tec

Tec came back and changed motor before my work lunch ended. Didn't have to take time off and the call ahead was great


Great experience




Review of Appliance Tec

The technician, Steve Mcvaugh, did a great job fixing our washer. He was very polite and professional and got the problem fixed. Very impressed with him and Appliance Tec’s service!


Everything went well




Review of Appliance Tec

When I first called ApplianceTec to set up an appointment, I was given a date that was a week and a half away. Fortunately, Dave had an available time much sooner than that. He came once to assess the problem with our dishwasher and then again about a week later to install new parts. He was friendly, polite and professional and worked quickly. So far, our dishwasher is working well again. Actually, I think it's quieter now than it used to be. Thanks, Dave!


Awesome service/great technician




Review of Appliance Tec

The technician was personable, kind and service was done well


Steve M.

Steve M.

DRYER WHIRLPOOL WED4850HW0 Customer states that push to start not always working and sometimes dryer keeps running after cycle has ended. Order start button. Left timer at residence and will also install on return visit. ; ordrng 1 WPW10446920 (switch-pts)

Near Landing St, Rochester, NY 14623
James J.

James J.

RANGE WHIRLPOOL WFG550S0HV1 Replaced outer door panel for door separating from glass. Unit functions properly.

Near Norcrest Dr, Irondequoit, NY 14617
James J.

James J.

REFRIGERATOR KITCHENAID KRFC704FPS03 Unit makes ice once a day. Replaced UI and inspected. Found cabinet getting hot and compressor getting loud. Tested condenser fan in diagnostics and it wouldn't power on. Need condenser fan ; ordrng 1 W11024494 (fan)

Near Oakridge Dr, Rochester, NY 14617
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF305EWH00 30 degrees in fresh food and 0 in freezer .Filter house is leaking and fresh food section is freezing items . Found lots of ice built up inside fresh food section underneath where the filter housing was leaking . Customer turned the water off to the unit . Going to leave water off and check temperatures again on return visit to make sure that the ice wasn’t causing the unit to be to cold inside . . Ordering filter housing and control and damper Will check thermistors in diagnostics on return . ; rqstng P&A on 1 W11346623 (filter housing) and 1 WPW10317076 (cntrl-elec) and 1 WPW10594329 (control)

Near Parkmeadow Dr, Pittsford, NY 14534
Tanner R.

Tanner R.

DRYER WHIRLPOOL WHD560CHW0 Q1 no Q2 no Q3 no Complaint of dryer not working. Turned on unit and motor runs but drum does not spin. Found belt had been shredded by copper lines. Replaced belt. Ran unit and unit tested good.; used 1 4392067 from stock

Near Court St, Rochester, NY 14604
James J.

James J.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Q1 n. Q2 n. Q3 n. Replaced rh door for cracked liner. New door does not come with nameplate. Mullion not opening fully, causing it to hit door when closing. Need mullion. Fridge was delivered with dents in cabinet. Called tech line. Ref778505317Unit non repairable. Customer is to contact customer service to swap out unit."

Near Angelus Dr, Irondequoit, NY 14622
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Found compressor running. No frost pattern. Ordering evaporator The left track that holds crisper is broken Ordering track. Tapped and added refrigerant to get machine up and running While part is being ordered. ; ordrng 1 W10836706 (evaporator) and 1 W10913906 (coupler) and 1 W11025586 (track) and 1 WPW10143759 (drIER)

Near Norwich Dr, Rochester, NY 14624
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF560SEYM01 Drain tube was plugged . Replaced with updated tube W11190084 S Code S38253. Defrosted drain . Noticed the right fresh food door on the bottom was broken and door closes hard . To fix that unit would need new door . ; used 1 W11190084 (TUBE-DRAIN) from stock

Near Greenaway Rd, Brighton, NY 14610
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE204ESS1 "Replacing manifold , feed tube and spray arm due to unit failing to clean on the upper rack and also unit leaking. Replaced all parts and tested unit. Observed unit during diagnostic cycle with clear plastic door on front of machine to confirm function. Unit tested good"

Near Samanthas Way, Pittsford, NY 14534
Evan E.

Evan E.

WASHER WHIRLPOOL MVWB835DW4 Replacing dispenser housing due to unit failing to dispense water to appropriate cup during cycle. Replaced housing. Ran test cycle. Unit tested good; dspstn on spec-tagged invntry: 1 W11165546 VALVE

Near Round Hill Rd, Henrietta, NY 14467