About Us

We are not your average appliance repair company serving Rochester and the Finger Lakes! At Appliance Tec, we use progressive methods to deliver the quality appliance repair services you deserve and expect while ensuring minimal interruption to your day. For your convenience we offer 24-7 service appointment scheduling, technician job status tracking on the day of service and the progress of part orders on our website.

Jeff Miceli started Appliance Tec in Rochester, NY in 2003. A 2nd generation veteran in the appliance service industry Jeff understands you have many choices of appliance service providers. His “do what it takes to satisfy the customer” philosophy sets his company apart from the rest and has made Appliance Tec what it is today.   Jeff’s fundamental goal is to deliver exceptional customer service to all clients in Rochester and the Northern Finger Lakes regions. Appliance Tec's determination and reputation for quality lead them to develop strong relationships with major manufacturers such as Whirlpool, Maytag, Kitchenaid and Jenn-Air as well as being a service provider for Lowes, N.E.W, and Assurant.

Appliance Tec continually invests in the latest technology available to ensure you receive quality appliance repairs.  Our technicians are equipped with tablets so they always have technical information at their fingertips, instant communication with the office, and the ability to look up parts at the job site making our repairs more efficient and accurate. Our technicians are clean and professional, and our workmanship and parts are guaranteed.

Appliance Tec strives to be an environmentally friendly appliance repair company. We use smaller, fuel-efficient vans, a paperless system that lead to a 90% reduction in paper use, and used electronic parts will be sent to a computer recycling company for processing. 100% of those components are recycled into other products for continued consumer use. Through our work and business practices, we not only ensure the satisfaction of our clients, but aid in preserving our resources and the environment we all live in.

Appliance Tec is active within the appliance industry on a national scale. We are proud members of the Marcone Servicers Association and United Servicers Association, two of the leading trade groups in the nation.