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Local Reviews
for Webster, NY
Powered by Fluid LOCALtotally satisfied
Mary - Webster, NY
Evan was knowledgeable, on time, and gave great information. He fixed our gas drier, and the washer wouldn't spin well, and is 11 years old. We discussed whether or not to replace it. In weighing it out, we decided to replace it with a great model he suggested that will last a lot longer than the other new ones that are built to break faster. The Speed Queen. He doesn't sell them, so suggested some places to get it a little more reasonable. Overall a great tech. I will keep his business card.
Excellent and polite
Linda - Webster, NY
Very Professional service personal
Peter - Webster, NY
I was impressed by the professional and knowledgeable service tech : Dave Long . I had a intermittent problem with my washer, Dave quickly analyzed the problem and repaired the connector. Thank you Dave.
Great service
Kathy - Webster, NY
Technician was professional, efficient and knowledgeable about the issue.
Polite and prompt service
Diane - Webster, NY
Great Service
Tim - Webster, NY
He was efficient quick and neat
Great service!!! Very professional and knowledgeable!!!
Suzan - Webster, NY
I appreciate Dave’s hard work.
Good Service, Poor Dishwasher Desgin
R - Webster, NY
I have no issues with Dave and AppliacneTec. They diagnosed the issue correctly. Dave provided friendly service and was very knowledgeable. He's an asset to your company and I would trust him to work on future appliance issues I may have. I don't like the design of the dishwasher water inlet. When water pressure is too high, it will splash from the inlet and leak. The water inlet should be a closed sytsem all the way into the dishwaher. If you can provide feedback to Maytag, it would be appreciated. Dave can provide knowledgeable feedback to Maytag on my behalf.
Evan E.
WASHER WHIRLPOOL LSQ9549PW2 Customer stated unit was not spinning corectly. Upon inspection discovered gear case was failing. Motor coupler was intact but unit would not spin basket.Quoted customer for repair.Gear case (3360629) $ 201.00Dog agits(80040) $7.00Motor coupler (285753A) $25.00Labor $134.95Tax $ 29.44Total $ 397.39Customer is going to think about going thru with repair and contact office Just collecting s/c fee for now.S/c is on job 79603
Evan E.
WASHER MAYTAG MVWB765FW2 Customer stated unit is producing whistling noise while agitating. Checked for codes no codes present. Ran test cycle.During agitation period of cycle could hear whistling customer was referring too. Noise is coming from gear case Ordering gear case ; ordrng 1 W10811956 (GEAR CASE)
David L.
REFRIGERATOR KITCHENAID KRFF707ESS01 Pre ordered lights; ordrng 6 W10908166 (LED module)s
David L.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Fill tube keeps freezing. Techline recommendation to order freezer door.S-Number 7724182188; ordrng 1 LW11026425 (FREEZER DOOR)
David L.
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced LED and main control. Issue was still present. Recommend by techline to check pantry drawer UI & harness. Low voltage going into pantry door UI. Rescheduling.; ordrng 1 W10677118 (cntrl-elec) and 1 w10512203 (harns-wire)
Dave F.
DRYER WHIRLPOOL WED4815EW1 "Replaced thermal cut off ,thermostat and hi limit for no heat . Tested dryer tested good ."
David L.
OVEN WHIRLPOOL WFG745H0FE1 Replaced control due to intermittent operation of the oven. Unit tested good after install.
David L.
COOKTOP KITCHENAID KCGD506GSS00 Unit making a very loud noise during use. Motor and blower should be replaced. Rescheduling.; ordrng 1 W11083804 (motor-blwr)
David L.
DISHWASHER KITCHENAID n/a INSTALLED CUSTOMER SUPPLIED UPPER SPRAY ARM.
David L.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Freezer liner is binding against the unit. Fridge door is also misaligned. Customer complained of cold temps in the fridge. Recommending to clear top shelf and relocate crisper drawer to lower location to promote better airflow. Ordering new doors.; ordrng 1 LW11037733 (FREEZER DOOR) and 1 LW11037738 (FF DOOR)
Evan E.
WASHER WHIRLPOOL WFW9400SU01 Customer stated unit was leaking from underneath front door of machine. Removed lower panel to inspect drain pump. Drain pump & filter are clear of debris. Inspected bellow no rips in bellow and bellow is properly attached Ran test cycle Unit ran through cycle as it should. No leaks Ran quick wash Cannot replicate issue.Suspecting drain line may have been frozen causing water to back up through pipe.Unit tested good otherwise; dspstn on spec-tagged invntry: 1 TJ725RBFFP HOSE 5' (2)
Evan E.
WASHER WHIRLPOOL WFW75HEFW0 Customer stated unit was leaking water and door bellow had come unseated. Upon inspection discovered spring that holds bellow in place has come unseated causing bellow not to stay in place. Reinstalled spring Ran test cycle Unit tested good
Evan E.
DISHWASHER WHIRLPOOL KUDS30IXBL6 Customer stated unit's top rack was falling.Upon inspection discovered wheel assemblies on cabinet walls were missing wheels causing track to come out of place. Also discovered that adjusters had broken and rack would not stay elevated Replaced wheels Replaced adjusters Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 4 WPW10505748 WHEEL
Dave F.
DISHWASHER KITCHENAID KDTE254ESS2 Replaced dispenser due to door for soap catching and not opening . Tested dispenser in auto diagnostics. Tested good .
Dave F.
DRYER WHIRLPOOL WED4815EW1 "Dryer not heating . . Tested thermal fuse . Tested good . Tested high limit thermistor and tested thermostat and cut off . Tested bad . Ordering CUTOFF-TML 279816, THRMST-FIX WP3977767 , THRMST-FIX WP3387134. . ; ordrng 1 279816 (thermal cut off hi) and 1 WP3387134 (thrmst-fix) and 1 WP3977767 (thrmst-fix)"
David L.
DISHWASHER KITCHENAID KUDE60FXSS0 Found loose connection on keypad preventing the customer from making selections and starting the dishwasher. Reconnected the keypad and tested. ; dspstn on spec-tagged invntry: 1 675796 FUSE-THERMAL and 1 8193762 FUSE
David L.
WASHER MAYTAG MVWB835DW0 Unit was not completing cycles. Found power loss code in diagnostics. Reconnected control connections. Unit tested good.
David L.
REFRIGERATOR KITCHENAID KRMF706EBS01 All the the led lights are out. Ordering led driver; ordrng 1 W10804160 (cntrl-elec) and 1 W10894103 (cntrl-elec) and 2 W11085027 (switch)s and 1 WPW10675033 (cntrl-elec)
Evan E.
WASHER WHIRLPOOL WFW75HEFW Customer stated unit was leaking from bottom of door. Upon inspection discovered spring for bellow had come unseated and bellow was not sealing correctly on bottom of door causing unit to leak. Reseated spring Ran test cycle Checked for error codes No codes present Unit tested good
Evan E.
DRYER WHIRLPOOL LGR7646EQ2 Customer stated unit was not drying clothes. Upon inspection discovered thermal fuse had blown causing ignitor not to receive power.Replaced thermal fuse Ran test cycle Unit tested good ; used 1 3392519 (
Evan E.
DISHWASHER KITCHENAID KDTM404ESS3 Customer stated unit was producing whistling at beginning of cycle. Checked for error codes no codes present. Ran test cycle. Could hear whistling customer was referring to while unit was filling at beginning of cycleHigh pitch sound is coming from water valve when it is actuating. Ordering water valve; ordrng 1 W10872255 (valve)
David L.
WASHER MAYTAG MHWC7500YW0 Tightened nut on rear drive assembly. Unit testing good.
Dave F.
DISHWASHER KITCHENAID KDTE254ESS2 Dishwasher dispenser not opening . Tested in auto diagnostics. Did not open . . Door is catching and not opening .Ordering new dispenser W10861000; rqstng P&A on 1 W10861000 (detergent dispenser)
Dave F.
DRYER MAYTAG MED7100DW0 Dryer making loud squeaking and thumping . Replaced rollers and tension pulley with stock repair kit . Tested dryer tested good .; used 1 4392067 (REPAIR KIT) from stock
Dave F.
RANGE WHIRLPOOL WFG525S0HV0 Range had little bit of gas smell when using the bake cycle .Tighten the fittings to the back of the gas regulator. Checked for leaks . No leaks tested oven .tested good . Called techline to document service call SR 7724111594 .
Evan E.
WASHER WHIRLPOOL WTW5000DW2 Replacing water valve due to units original valve cracking at solenoid on hot water side.Replaced valve Test valve manually Ran test cycle Unit tested good
Evan E.
WASHER WHIRLPOOL WFW75HEFW0 Replacing ACU and wiring harness due to unit running cycle then displaying error code.Replaced harness Replaced ACU Ran full normal cycle while in store Unit progressed through cycle as it should and finished cycle Checked for codes No codes present Unit tested good
David L.
REFRIGERATOR KITCHENAID KFXS25RYMS4 The ice maker is not longer energizing the water valve. Replaced ice maker. Unit cycled and filled
David L.
REFRIGERATOR WHIRLPOOL WRF989SDAE00 "Fresh food and freezer section are warm. No frost on evaporator. Replaced evaporator & charged system. Unit testing good.S-Code: S71233; dspstn on spec-tagged invntry: 1 W10917531 EVAPORATOR , used 2 WPW10143759 (DRIER-UV DYE) from stock"
Evan E.
RANGE WHIRLPOOL WFG525S0HV0 "Customer stated they could smell gas while running bake cycle.Ran test bake cycle Could smell gas in drawer area of unit.Suspecting unit is leaking from regulator Ordering regulator ; ordrng 1 WPW10602001 (valve-gas), dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"
Evan E.
WASHER WHIRLPOOL WTW5000DW2 Customer stated unit was leaking water from back of machine.Upon inspection discovered water was leaking from hot side of valve solenoid had cracked causing water to spray out of back.Ordering water valve ; ordrng 1 W11210459 (VALVE)
Steve M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced all the controls for intermittently turning off. The refrigerator is working as expected. The customer is going to monitor.
Evan E.
WASHER WHIRLPOOL WFW92HEFW0 Replacing control board due to unit not spinning out correctly unit is detecting unit unbalanced load.Replaced control Ran diagnostic cycle Unit tested good
Steve M.
WASHER WHIRLPOOL WTW4816FW2 Tested washer. Found long fill error. Tested water valve and both hot and cold valves worked as expected. Calibrated washer it tested good.