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for Webster, NY
Very professional and knew the appliance he was working on
Sharron - Webster, NY
I felt Dave was very polite and professional. I felt confident that he knew about the washing machine. I have always purchased Whirllpool washing machines and dryers and feel confident that Dave knew the product.
Rita - Webster, NY
David was not only efficient in his problem solving/repair of our dishwasher, he was also courteous and respectful. He put extra effort into ensuring that everything about the dishwasher worked as efficiently as it was intended to do and answered all our questions. Hats off to him and Appliance Tec.
100% Satisfied with Dish Washer Repair Service
Rodmary - Webster, NY
100% Satisfied with my most recent experience with ApplianceTec service department. Their tech, David, arrived on time, was very neat, and efficient. Thanks David for your excellent work and politeness. You did an outstanding job!
Melody - Webster, NY
Erie - Webster, NY
The service repair professional was kind, on time, respectful, and most importantly skilled at completing my job. My vent would not function properly. The guys completed the job in about an hour. It took a few visits but, the service made up for time waiting.
Washing machine repair
Karen - Webster, NY
Louise - Webster, NY
Thorough review of problem
Bruce - Webster, NY
Kasia - Webster, NY
Thank you for your time and help. It is greatly appreciated.
Did great job diagnosing problem
Ellen - Webster, NY
This was a warranty issue. Evan took care of it for me without any stress on my part.
Barbara - Webster, NY
Nice young man.
Christine - Webster, NY
Mary - Webster, NY
Evan was knowledgeable, on time, and gave great information. He fixed our gas drier, and the washer wouldn't spin well, and is 11 years old. We discussed whether or not to replace it. In weighing it out, we decided to replace it with a great model he suggested that will last a lot longer than the other new ones that are built to break faster. The Speed Queen. He doesn't sell them, so suggested some places to get it a little more reasonable. Overall a great tech. I will keep his business card.
Excellent and polite
Linda - Webster, NY
Very Professional service personal
Peter - Webster, NY
I was impressed by the professional and knowledgeable service tech : Dave Long . I had a intermittent problem with my washer, Dave quickly analyzed the problem and repaired the connector. Thank you Dave.
Kathy - Webster, NY
Technician was professional, efficient and knowledgeable about the issue.
Polite and prompt service
Diane - Webster, NY
Tim - Webster, NY
He was efficient quick and neat
Great service!!! Very professional and knowledgeable!!!
Suzan - Webster, NY
I appreciate Dave’s hard work.
Good Service, Poor Dishwasher Desgin
R - Webster, NY
I have no issues with Dave and AppliacneTec. They diagnosed the issue correctly. Dave provided friendly service and was very knowledgeable. He's an asset to your company and I would trust him to work on future appliance issues I may have. I don't like the design of the dishwasher water inlet. When water pressure is too high, it will splash from the inlet and leak. The water inlet should be a closed sytsem all the way into the dishwaher. If you can provide feedback to Maytag, it would be appreciated. Dave can provide knowledgeable feedback to Maytag on my behalf.
DRYER MAYTAG MEDX655DW1 Customer is experiencing long dry times due to washer not spinning out clothes. Dryer tested good.
WASHER MAYTAG MVWB765FW0 Replaced gearcase due to loud noise during spin cycle. Unit testing good.
DISHWASHER WHIRLPOOL KUDS30IVBL3 Replaced open bi metal fuse with kit due to no power. Cleaned plugged chopper. Unit tested good
MICROWAVE MAYTAG MMV4206FZ1 Replaced control due to clock issues. Unit testing good.
WASHER FRIGIDAIRE FAFW4011LW0 "Unit was leaking due to a cracked drain hose. Replaced drain hose, unit testing good."
WASHER WHIRLPOOL WFW92HEFW0 Customer has had water collecting in bellows. She recently cleaned the bellows which cleaned out the drain. Ran diagnostics. Bellows draining properly.
RANGE KITCHENAID KSGB900ESS "Replaced door glass, feet were also broken. Shipping feet to customer upon request.; ordrng 1 WPW10058460SHIPDIRECT (SHIP DIRECT) and 2 WPW10341186SHIPDIRECT (SHIP DIRECT)s"
DISHWASHER WHIRLPOOL WDT970SAHV0 Checked unit for leaks. Ran test cycle and diagnostics. Spray arm was not clipped in properly causing poor wash. Detergent being used is over sudsing. Recommending that the customer change detergent.
DISHWASHER WHIRLPOOL KUDS30IVBL3 Replaced handle. Fuse is also open ordering fuse.; ordrng 1 W10258275 (bi-metal)
REFRIGERATOR MAYTAG MFF2558VEB8 Insulation ordered was not was what intended; ordrng 1 WP503695 (sealer)
REFRIGERATOR FRIGIDAIRE FFHB2740PE5A Ice room fan is loud due to ice build up. Ordering housing kit.; ordrng 1 5303918784 (air handler housin)
WASHER MAYTAG MVWB765FW0 "The transmission/ gearcase is very loud. Ordering gearcase; rqstng P&A on 1 W10734521 (slider) and 1 W10811956 (drum assy), states that autho needed"
DISHWASHER KITCHENAID KDTE204DSS0 Customer stated unit was leaking from underneath machine. Upon inspection discovered unit was leaking from diverter on sump. Also discovers that lower rack was missing wheels and door latch was bent. Replaced sump & motor Ran test cycle Unit tested good Ordering latch and wheels for lower rack ; ordrng 4 WPW10195417 (wheel)s and 1 WPW10544004 (door latch strike)
DISHWASHER MAYTAG MDB8959SFZ4 Installing new tracks due to units old tracks snapping at weld causing upper rack to fall. Replaced tracks Unit tested good
WASHER MAYTAG MVWC565FW1 Customer stated unit was ripping clothing and not adding enough water. Checked for error codes. No codes present. Ran test cycle. Unit completed cycle as it should. Spoke with customer about loading and also correct cycle selection. Customer is not using correct soil level therefore unit is not adding correct amount of water. Suggesting using garment bag for smaller items so that they do not get caught in agitator or rip. Unit testing good otherwise
OVEN JENN AIR JJW3830DS02 Replaced UI due to ghost light and documented dent again with tech line. Sr7724413604
RANGE MAYTAG MGR8800FZ0 Customer stated upper burners were not sparking when trying to light burner. Upon inspection discovered that spark module was failing. Replaced spark module Tested all burners Unit tested good
OVEN KITCHENAID KOSE500ESS02 Customer complaining of fans vibrating during convect bake. Tightened screws to convect bake and bent shroud tabs. Heated oven and found no noise while I was here. Customer is going to monitor.
DISHWASHER JENN AIR JDB8200AWP3 Customer complained of unit not washing. They had bought a drain pump and put it on but the case was damage and caused poor connection to pump. Put on old drain pump. Tightened all connections. Tested dishwasher and it tested good.
WASHER MAYTAG MHWC7500YW0 Replaced main control and door latch for randomly ending wash before it starts. The washer tested good.
DISHWASHER MAYTAG MDB8959SFZ4 Replaced both top rails for popping the door open while the unit was running . Tested dishwasher tested good.
DISHWASHER WHIRLPOOL WDT710PAHB0 Replaced top rack stop for stop falling off. Pulled on rack and bumped the stops multiple time and they did not fail. The dishwasher tested good.
REFRIGERATOR WHIRLPOOL GAFZ30FDGB01 Unit had experienced a no cooling event unit has been cooling properly since. This happened during a power outage. Unit testing good at time of service. Having customer monitor. If problem returns have the customer speak with a technician asap.
DISHWASHER KITCHENAID KDPE234GBS0 Repaired torn wire to drain pump that was preventing the unit from draining. Unit tested good
WASHER MAYTAG MVWB765FW3 Customer stated they were experiencing issues with unit not rinsing correctly. Unit was leaving spots on darker clothes. Checked for codes No codes present Ran diagnostic cycle Unit completed cycle as it shouldAdvising customer that using auto sensing as opposed to deep fill for loads will help with issue of spots on clothes Also suggesting running extra rinse to ensure detergent is being fully rinsed outUnit tested good
REFRIGERATOR WHIRLPOOL GIOFSAXVY02 Replaced HV control due to unit not cooling. Unit began cooling after it was programmed.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced door and damaged bin ordering shelf that is damaged to be shipped direct; ordrng 1 W11130203SHIPDIRECT (SHELF SHIP DIRECT)
WASHER MAYTAG MHW4200BG2 Installing pressure switch due to unit continually spinning at end of cycle and never stopping. Replaced switch Replacing bellow due to unit leaking from bottom of front door. Replaced bellow Ran test cycle Unit tested good; dspstn on spec-tagged invntry: 1 W11106747 BELLOW
WASHER MAYTAG MVWX655DW0 Customer stated unit was not agitating. Checked for codes no codes present. Inspected wash plate. Discovered that splines on wash plate had stripped outOrdering wash plate; ordrng 1 W10902814 (washplate)
DISHWASHER MAYTAG MDB8959SFZ4 Door opening after dishwasher runs for a while and gets hot . Called techline SR 7724370336 .he gave me some different things to check like the top rack going into place and checking the seal. Everything looks good . Couldn't recreate .Last time this happened we replaced the rails . Ordering new rails W11259786 and W11259785; rqstng P&A on 1 W11259785 (TRACK) and 1 W11259786 (TRACK)
RANGE WHIRLPOOL WFE510S0HW Installed cord and tested elements. All four elements are heating.
DRYER MAYTAG MGD6630HW0 Dryer raddling and not drying right . Found the blower housing was not attached to the vent pipe causing long dry times . Tested dryer tested good .
REFRIGERATOR WHIRLPOOL GIOFSAXVY02 Unit was not cooling due to a failing HV control. Ordering control.; ordrng 1 WPW10310240 (cntrl-elec)
MICROWAVE WHIRLPOOL WOC75EC0HS00 Unit displaying communication error. Ordering UI.; ordrng 1 W11351549 (UI)