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for Webster, NY
Great service x2 Dave
Breana - Webster, NY
Dave was very knowledgeable and came up with a good resolution.
Tammy - Webster, NY
David Long was a repeat service tech... always very knowledgeable, on time, respectful and quick.
Angi - Webster, NY
Great Service! Thank You Evan for getting my Maytag up and running again!
Prompt and satisfactory service
Barbara - Webster, NY
Fantastic service. Very personable
Margaret - Webster, NY
Evan was knowledgeable and professional.
Anthony - Webster, NY
Tricia - Webster, NY
Donald - Webster, NY
Dave and John did great
Richard - Webster, NY
Everything went well and on time. Everything was easy. The squeak in the door is still present, but the tech explained and we will learn to live with it.
Michele - Webster, NY
Serviceman very nice.
Great Maintenance service provided
Ken - Webster, NY
The service tech made sure my issues were resolved during his visit!
Edward - Webster, NY
Nicole - Webster, NY
Robert - Webster, NY
David was very professional
Refrigerator light replacement
Kevin - Webster, NY
Vinod - Webster, NY
Tech is excellent.
Guys were punctual, Knowledgeable, expedient & thorough!
Philip - Webster, NY
Becky - Webster, NY
Courteous and professional
Carol - Webster, NY
On time, pleasant, did what he needed to do and left. Exactly what I wanted. Under warranty. Cost nothing.
Margaret - Webster, NY
The technician Was very polite knowledgeable and professional I would definitely be glad to have him back to work on my appliances
DISHWASHER KITCHENAID KDTE104ESS4 Customer stated upper rack was falling. Upon inspection discovered that mounting tabs on adjuster had broken off causing rack to fall. Unit is also missing spring for soap dispenser door. Ordering adjusters and dispenser. ; ordrng 1 W10861000 (DISPENSER) and 2 WPW10546503 (ADJUSTER)s
WASHER MAYTAG MVWB835DW4 Customer stated that unit was still experiencing same issue with lint on clothing after cycle. Checked for error codes. Unit was displaying f0e5 (Off balance load) f0e3 (overload). Ran test cycle. Unit completed cycle as it should. Removed tub ring to inspect outer and inner tub. Both are clear of lint/debris. Customer is overloading unit this is cause for poor wash performance. Disgorging using power wash for larger loads to ensure load is receiving enough water.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer stated that top rack was falling due to adjuster wheel falling off. Upon inspection discovered that adjuster had broken at wheel shaft causing issue. Replaced adjusters. Unit tested good ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
MICROWAVE MAYTAG MMV4206FZ2 Customer stated that door light would stay on while door was shut and unit would not run even after door was shut. Interlock switches are failing. Replaced interlock with updated interlock. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
WASHER WHIRLPOOL WFW86HEBW1 Customer stated that unit stopped mid cycle and would not start cycle back up items were locked inside machine. Manually unlocked door and unplugged unit. After plugging unit back in checked incoming voltage on unit. Unit was receiving proper voltage but failing to Accept commands. Unit needs control. Replaced control. Ran test cycle. Unit tested good
DRYER KENMORE 110.7090299 "Customer stated unit would not heat. Upon inspection discovered that thermal fuse had blown causing ignitor not to receive power. Also recommending replacement of gas coils due to unit still having original coils. Replaced coils & Thermal fuse. Ran test cycle. Unit tested good ; used 1 279834 (COIL KIT), and 1 WP3390719 (FUSE-THERMAL) from stock"
DRYER MAYTAG MEDX655DW1 Customer stated that items are ripping while inside dryer. Upon inspection found that edges on blower vent are extremely sharp causing items to catch on vent. Ordering new blower ; ordrng 1 WP8541818 (BLOWER)
RANGE MAYTAG MER8800FZ0 "Customer didn't understand the service call or what was covered under warranty. They decided if they had to pay they did not want service .; dspstn on spec-tagged invntry: 1 TJ5614 CORD-RANGE 4' 3w 1 TJ616 CORD-RA-6' 4W , and 1 WPW10245259 BLOCK-TERM"
REFRIGERATOR KITCHENAID KRFF707ESS01 Fresh food evaporator was frosted over. Fan and thermistor testing good. Defrosted unit and set to 8 hour fixed defrost. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS
REFRIGERATOR GE PFSF5NFZABB Defrost drain was plugged cleaned tube and defrosted
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed door shim to close door switch
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Found water line inside refrigerator frozen again. Ordering door. ; ordrng 1 LW11026425 (FRZ DOOR SS)
REFRIGERATOR WHIRLPOOL KRSC503ESS01 Water dispenser is working ad expected. Removed water filter and it has better water flow. The evaporator is not frosted. Raised ff temp to recommended temp 37 degrees. The refrigerator tests good
WASHER WHIRLPOOL GHW9300PW4 Found washer tripping gfci as soon the motor started to turn. The unit need a motor control unit. Quoted customer ; rqstng P&A on 1 W10756692 (cntrl-elec)
REFRIGERATOR JENN AIR JFC2089WEP11 Replaced ice maker for open motor on ice maker that was preventing ice production. ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
REFRIGERATOR KITCHENAID KFIS29PBMS00 Could not get compressor to change speed reordering compressor. ; ordrng 1 W10276644 (compressor)
WASHER MAYTAG MVWC565FW0 Replacing gear case and cam due to bearing inside gear case failing and cam cracking causing unit to not to engage into spin or agitate. Replaced gear case. Replaced cam. Ran calibration cycle. Ran diagnostic cycle. Unit tested good ; used 1 W10721967 (CAM) from stock
DISHWASHER KITCHENAID KUDS40CVSS4 Customer stated unit was leaking from corners of door. Upon inspection discovered that door gasket was warped causing issue. Replacing door gasket due to unit leaking from right side of door. Replaced gasket ran test cycle. Unit began to leak from middle of door. Opened door and found that unit was oversudsing. Ran multiple rinse cycles to wash out soap residue. Could not replicate issue once doing this. Unit tested good
DRYER MAYTAG MGDB766FW0 Customer stated they were experiencing long dry times and unit was producing rattling noise. Upon inspection discovered bracket for gas line was loose causing rattle. Tightened bracket. Ran test cycle. Watched unit cycle flame on and off correctly. Unit is functioning as it should. Spoke with customer about proper cycle selection and using larger loads due to drum size. Unit tested good
REFRIGERATOR KITCHENAID KFIS29PBMS00 Found a small refrigerant leak at the compressor discharge tube. Repaired and recharged. Customer to monitor.
DISHWASHER WHIRLPOOL MDB7949SDM0 Customer stated unit was not draining properly and water was leaking from front of door. Upon inspection discovered that door gasket was warped causing issue. Replaced gasket and ran test cycle. Unit completed cycle as it should. Could not replicate drain issue at this time. Spoke with customer about running drain cycle manually if issue was to arise again. Unit tested good otherwise. ; used 1 W10300924V (GASKET) from stock
REFRIGERATOR WHIRLPOOL WRS325SDHW00 The evaporator is not defrosting due to an open thermistor. Replaced thermistor and defrosted the coil
DRYER WHIRLPOOL WGD4616FW1 Customer stated they could not close door on dryer. Upon inspection discovered that strike was too wide for catch to receive properly. Pinched door strike so that it would fit properly inside catch. Had customer test door. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10610880 CATCH
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Left side door is caved in at switch contact. Ordering shim. ; ordrng 1 WP2177331 (plastic-sq)
REFRIGERATOR MAYTAG MFF2055FRZ00 Unit was building moisture in the door mullion. Turned on moisture control for the customer. Water filter part number: EDR1RXD1
DISHWASHER WHIRLPOOL WDF520PADM6 Replacing drain hose due to check valve sticking causing unit not to drain properly. Replaced drain hose. Ran test cycle. Unit tested good.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Defrosted the evaporator. Put the defrost on an 8 hour schedule. Customer to monitor.
REFRIGERATOR MAYTAG MFI2570FEZ05 Replaced frozen water tube that was preventing ice.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Replaced damper due to noise
WASHER MAYTAG MVWC565FW0 Customer stated unit was producing burning smell. Upon arrival could see gear case oil coming from bottom of unit. Inspected underneath unit. Discovered that gear case bearing had failed this was causing issue. Belt guard and undercarriage was covered in gear case oil. Ordering gear case. ; ordrng 1 W11035751 (GEAR CASE )
OVEN KITCHENAID KEBK101BBL00 Replacing thermostat due to unit not heating properly. Replaced thermostat and ran test preheat to 350. Calibrated unit to correct temperature swing. Unit tested good ; dspstn on spec-tagged invntry: 1 WP4449751 THRMST-FIX
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Freezer door catching on the inside when opening and closing . Adjusted door hinge on freezer door . Adjusted legs to level unit . Doors are now closing as expected . Tightened handles on door as well for being loose .
REFRIGERATOR MAYTAG MFT2776FEZ00 Fresh food evap frosted over. Went into diagnostics tested all thermistors . Tested good . Changed defrost mode to basic from adaptive. Sealed cabinet on fresh food section made sure the gaskets are sealing . Defrosted evap . Made sure defrost thermistor is in correct location and foil taped and zip tied . Ran test four In diagnostics. 3 way valve is working as the fresh food evap frosted the defrosted when it went to freezer . Made sure the temperatures on the unit are set correctly. The evaporator cover has the screws on top and tabs not broken . Customer will monitor. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS
DRYER WHIRLPOOL MED5500FC0 Customer stated unit was producing rattling noise while drum in spinning. Upon inspection discovered that unit was missing blower bracket screw and and also screws that mount heater were loose. Tightened heater screws and replaced missing screw for heater bracket. Ran unit for customer. Unit tested good