Near Rochester, NY 14624
Steve
Job Details: 06/11/2019
DISHWASHER MAYTAG MDB8959SFZ4 S22916 replaced upper rack rails for broken rails and falling rack. The dishwasher tested good. Parts and labor covered by manufacturer. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Near Hemlock, NY 14466
Steve
Job Details: 06/11/2019
WASHER MAYTAG MVWB765FW3 Tested washer in diagnotsics. F6 communication error code. The ui went into diagnostics but would not respond otherwise. the ui tested good in diagnostics. Changed main control. Same result. The harness had good continuity. Ordering ui. ; ordrng 1 W11135391 (USER INTERFACE )
Near Farmington, NY 14425
Dave
Job Details: 06/11/2019
REFRIGERATOR KENMORE 106.5050399 "Handle broken on refrigerator , the trim that holds the handle on are broken as well . Ordering parts WP2203570B ,WP2203571B, WP2206934B; rqstng P&A on 1 WP2203570B (extension) and 1 WP2203571B (extension) and 1 WP2206934B (handle)"
Near Walworth, NY 14568
Evan
Job Details: 06/11/2019
DISHWASHER MAYTAG MDB4949SHZ0 Customer stated that items were coming out of dishwasher wet. Upon inspection discovered that customer was not using rinse aid. Advised customer that unit will continue to have issue unless they use rinse aid. Checked for error codes. No codes were present. Unit tested good
Near East Rochester, NY 14445
Dave
Job Details: 06/11/2019
RANGE MAYTAG MGR6600FZ Oven not igniting every time . Checked oven sensor and is reading correct temperatures. Adjusted the ignitor distance from the burner and the gap between the spark . Customer says the oven will preheat but when cooking it won't turn back on . After I made adjustments .tested unit through a cooking cycle oven preheated. But didn't turn back on when unit was supposed to . Could hear spark and smell gas .called techline SR 7725058957 he pointer me to a service pointer W10622771A . Ordering harness WPW10701462. Bring new ignitor back as was to hot to change now . Also ordering dsi board W11162730 and bake burner WP9758078; ordrng 1 W11162730 (module-spk) and 1 WP9758078 (burnr-oven) and 1 WPW10701462 (harns-wire)
Near North Chili, NY 14514
Steve
Job Details: 06/11/2019
RANGE WHIRLPOOL WEG745H0FS0 Found right rear burner cap missing. Ordering caps for mail out only. ; ordrng 1 W11161846 (CAPS MAIL OUT ONLY)
Near Avon, NY 14414
Steve
Job Details: 06/11/2019
WASHER WHIRLPOOL WTW4955HW1 Replaced outer tub for crack that was causing a leak. The washer tested good.
Near Brockport, NY 14420
Steve
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KFIS29BBBL00 S71233 found the freezer a little cold but not freezing. The evaporator is the silver evaporator. Ordering black evaporator ; ordrng 1 876765 (mtg kit) and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)
Near Rochester, NY 14606
Steve
Job Details: 06/11/2019
DRYER MAYTAG MEDB766FW0 Found the motor is loud during operation and customer complaining of dryer shutting off with heavy loads. Power is good. Ordering motor and blower ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)
Near Rochester, NY 14626
Shaiman
Job Details: 06/11/2019
DRYER MAYTAG MGDB765FW0 "Replaced broken ignitor and thermistor. unit still won’t heat. no power was going to ignitor during cycle. replacing control. ; ordrng 1 W11089308 (CONTROL), pckd up 1 WP8577274 (THERMISTOR )"
Near Rochester, NY 14606
Steve
Job Details: 06/11/2019
WASHER MAYTAG MVWB766FW1 Found washer grinding during agitation. Ordering gearcase. ; ordrng 1 W10811956 (GEAR CASE)
Near Avon, NY 14414
Dave
Job Details: 06/10/2019
RANGE AMANA AGR6603SFW1 Hinges on the door are bent . Ordering new hinges . WPW10299227 and WPW10299224; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
Near Honeoye Falls, NY 14472
Dave
Job Details: 06/10/2019
OVEN JENN AIR W132B Wire to bake element is broken . Needs new wire and clip to go on the element. Tested element . Tested good .ordering parts ; ordrng 1 TJMA03362 (HIGH TEMP.NON-INS.TERM.1) and 1 TJMA0514G (5' HIGH TEMP. GLASS BRAI)
Near Rochester, NY 14621
Dave
Job Details: 06/10/2019
REFRIGERATOR GE GTH18DBRCRCC Relay on compressor is bad and not starting that compressor. Ordering relay .; ordrng 1 WR07X26748 (refrigerator compres)
Near Churchville, NY 14428
Dave
Job Details: 06/10/2019
RANGE KITCHENAID KSDG950ESS0 The ribbon from the user interface to the control was not pushed in all the way . Corrected ribbon . Ran unit through auto diagnostics. Deleted error code for mis wired. Tested unit ran all functions in diagnostics. Tested good . Tested unit to 350 in bake . Tested good . Talked to office about user interface. Unit does not need UI and is functioning.
Near Rochester, NY 14610
Shaiman
Job Details: 06/08/2019
DRYER WHIRLPOOL GEQ9800PW1 "Dryer will not turn on. Contacts in timer are faulty, causing the unit to not turn on. Timer should be replaced ; ordrng 1 WP3406725 (timer)"
Near Rochester, NY 14616
David
Job Details: 06/08/2019
REFRIGERATOR MAYTAG MFI2269VEM7 "Replaced ice maker for not energizing the water valve. U it tested good. Right side ff gasket was incorrect. Reordering gasket. ; ordrng 1 W10443240 (gasket-fip), dspstn on spec-tagged invntry: 1 W10882923 ICEMAKER"
Near Pittsford, NY 14534
Evan
Job Details: 06/08/2019
DRYER WHIRLPOOL LGQ9858PW1 "Replacing gas coils , ignitor and thermal fuse to unit not heating. Replaced all parts . Ran test cycle. Unit tested good"
Near Pittsford, NY 14534
Evan
Job Details: 06/08/2019
OVEN KITCHENAID KSGG700ESS1 "Replacing control panel and bezels on control due to 3 , 6 and 9 not functioning correctly. Replaced control and bezels. Tested panel once installed. Unit tested good"
Near Webster, NY 14580
Evan
Job Details: 06/08/2019
DRYER WHIRLPOOL WED75HEFW0 "Customer stated unit was producing a large squeaking sound while in spin. Upon inspection discovered that idler pulley has seized causing noise. Used dryer repair kit and replaced all parts included in kit (roller, pulley and belt ) ran test cycle. Unit tested good ; used 1 4392067 (REPAIR KIT) from stock"
Near Rochester, NY 14607
Shaiman
Job Details: 06/08/2019
WASHER MAYTAG MHW5500FW1 Customer concerned about clothes still being wet after wash cycle. No error codes stored. Drain trap had a small amount of pet hair. Cleaned. Unit testing good. Customer also concerned with varying estimates wash times. Customer monitor.
Near Webster, NY 14580
Evan
Job Details: 06/08/2019
DRYER MAYTAG MGD6630HW0 Customer stated unit is still rattling and having issue with unit heating. Checked for error codes. No codes were present at time of visit. Removed window to observe burner operation. Burner is cycling heat on and off as it should. Rattling is coming from blower. Removed front panel to inspect blower. Installed heat resistant styrofoam adhesive along bottom of blower. After installation of styrofoam could not replicate noise. Reassembled unit. Ran for customer. Unit tested good
Near Scottsville, NY 14546
Steve
Job Details: 06/08/2019
REFRIGERATOR MAYTAG MSS26C6MFW01 Found wiring harness on door was broken causing no ice or water. Ordering door. Door is covered under loyalty retention program for part coverage. ; ordrng 1 LW10839558 (FREEZER DOOR WHITE)
Near Webster, NY 14580
Evan
Job Details: 06/08/2019
RANGE MAYTAG MER8600DH0 Customer stated unit was not heating. Upon inspection discovered that bake element for unit had cracked causing issue. Replaced element. Ran test preheat to 350. Unit tested goodn
Near Caledonia, NY 14423
Steve
Job Details: 06/08/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found temp in ff section was 35 but ui set at 41. Ordering damper. Ordering control also ; ordrng 1 W11043763 (cntrl-elec) and 1 WPW10196393 (damper control assy)
Near Webster, NY 14580
Evan
Job Details: 06/08/2019
MICROWAVE WHIRLPOOL WMH32519HT2 Replacing control board due to relay for turntable on board failing causing turntable not to spin. Replaced control board ran multiple test cycle with turntable on. Unit tested good
Near Pittsford, NY 14534
Steve
Job Details: 06/08/2019
WASHER WHIRLPOOL WFW6620HC0 Had customer wash a load while on the way to residence. The washer was in rinse cycle on arrival and vibrating excessively. Lowered legs on pedestals and the vibrations stopped. Removed back panel and nothing was banging. Zip tied the drain hose to water line to secure. Ran spin Cycle again and it tested good with no excessive noise.
Near Pittsford, NY 14534
Steve
Job Details: 06/08/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Found the dishwasher is not fastened to the counter or the side cupboards. Tested unit in diagnostics and it did not leak. Insructed customer to have the dishwasher installed properly.
Near Rochester, NY 14617
David
Job Details: 06/08/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced damaged door and console. Adjusted incorrect install.
Near Webster, NY 14580
David
Job Details: 06/08/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM01 Unit is leaking from the freezer due to a plugged drain tube. Cleaned drain line and removed ice from the freezer.
Near Pittsford, NY 14534
Steve
Job Details: 06/08/2019
REFRIGERATOR JENN AIR JFC2089HPY Found the light switch was frozen from last visit. Freed switch and light works as expected.
Near Rochester, NY 14610
Steve
Job Details: 06/08/2019
REFRIGERATOR GE PTS22SHRARBS "-6 freezer 43 in fresh food section. The ui is reading -14 in freezer and 43 in fresh food. Found evaporator frosted again. The thermistor was not reading correct temps and the defrost thermostat was open. Replaced both parts. No charge. ; dspstn on spec-tagged invntry: 1 WR55X10942P CONTROL , pckd up 1 WR50X10068 (thermostat defrost) and 1 WR55X10025 (sensor,temp ff)"
Near Gates, NY 14606
Steve
Job Details: 06/08/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Found gaps liner causing frost to accumulate in freezer by the light. Caulked gaps and the refrigerator tests good.
Near Rochester, NY 14605
Steve
Job Details: 06/08/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Replaced damper for freezing in fresh food section. Tested the sensors in diagnostics and they passed. Customer is going to monitor.
Near Rochester, NY 14620
Steve
Job Details: 06/08/2019
RANGE GE JBS03C003WH Found wires frayed on receptacle and receptal had popped on right front burner. Cut wires and wire nutted. Could not find part breakdown on distributer due to the age of range.
Near Fairport, NY 14450
Dave
Job Details: 06/08/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 Freezer evaporator frosted . Condensation in freezer . Called techline SR 7725046236 checked all thermistors passed . Evap fans are working . Defrost heater is working . Defrosted freezer . Tested unit in test 40 passed . Checked gasket is sealing . Zip tied defrost thermistor and foil taped it . Set temperatures to recommend . Fresh food doors make a little bit of noise while opening. Couldn't see anything broken . Put legs down on unit . Leveled unit .Still making noise . Ordering hinges and closers for both sizes .; ordrng 1 W10691674 (hinge-door) and 1 W10691700 (hinge-door) and 1 W11179355 (closer) and 1 W11189598 (closer)
Near Webster, NY 14580
David
Job Details: 06/08/2019
OVEN KITCHENAID KDRP407HSS3 Installed control
Near Brockport, NY 14420
Shaiman
Job Details: 06/08/2019
DRYER WHIRLPOOL WED4815EW1 Unit testing good. Front panel and door slightly damaged. Door and front panel should be replaced. ; ordrng 1 W10806345 (panel) and 1 WPW10463967 (door)
Near Rochester, NY 14625
David
Job Details: 06/08/2019
FREEZER WHIRLPOOL KRFC302EPA Replaced water valve to due ice maker not filling. Unit tested good.
Near Penfield, NY 14526
Evan
Job Details: 06/08/2019
MICROWAVE WHIRLPOOL WML55011HS0 Customer stated that door would not always open. Replacing interlock due to unit failing to open door consistently. Replaced interlock. Ran multiple test cycles. Unit tested good
Near Rochester, NY 14606
David
Job Details: 06/08/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Replaced control due to defrost thermostat testing open I. Diagnostics and unit not defrosting. Defrost thermostat reading closed in diagnostics after repair. Customer to monitor.
Near Rochester, NY 14626
David
Job Details: 06/08/2019
RANGE KITCHENAID KSDG950ESS1 Downdraft fan is not coming on. 120vac to motor harness. Ordering motor and cap. ; ordrng 1 W10921431 (motor-blwr) and 1 W11209781 (CAPACITOR)
Near Rochester, NY 14622
David
Job Details: 06/08/2019
WASHER KENMORE 110.922841 Unit was not agitating due to a broken motor coupler. Replaced motor coupler. Unit tested good. ; dspstn on spec-tagged invntry: 2 285671 SWITCH-LID and 1 285753A COUPLING
Near Honeoye, NY 14471
Dave
Job Details: 06/08/2019
DRYER WHIRLPOOL WGD8300SW1 Replaced rollers . Tension pulley and belt due to thumping . Tested unit . Tested good . Took payment over phone with customer.
Near Brockport, NY 14420
Shaiman
Job Details: 06/08/2019
OVEN WHIRLPOOL WGG745S0FS Heavy damage; ordrng 1 W10877566 (glass-door) and 1 W10878897 (glass-door)
Near South Bristol, NY 14424
Dave
Job Details: 06/08/2019
DRYER WHIRLPOOL WHD5090GW0 Adjusted dryer legs to balance out and checked power to unit . Unit not heating .Ran unit in auto diagnostics. No error codes . Unplug some wires to the control and reseated. Tested unit in auto diagnostics again . Unit tested good .
Near Victor, NY 14564
Dave
Job Details: 06/08/2019
RANGE WHIRLPOOL WFE505W0HZ1 Checked elements on top all turning on . Filled pan with water and tested both front burners . Water came to s rolling boil. Called techline SR 7725043090 checked oven temperatures . 306 367 302 360 305 365 average temperature 334 . Unit tested good .
Near Rochester, NY 14610
Dave
Job Details: 06/08/2019
REFRIGERATOR JENN AIR JS42SEDUDW0 Replaced optics for the ice maker . Due to not recognizing the bin was empty and not making ice . Tested unit . Tested good .
Near Pittsford, NY 14534
Dave
Job Details: 06/08/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Freezer door not closing right . Found frost in unit . Also found the gasket wasn't sealing right . Removed the basket and shelf inside freezer . Reseated gasket and basket . Door is now closing like is should .
Near Victor, NY 14564
Dave
Job Details: 06/08/2019
REFRIGERATOR FRIGIDAIRE FGHB2844LFE Ice maker is broken . The thermistor holder is broken not allowing the ice maker not to work . Replaced the ice maker . Tested unit . Tested good .
Near Rochester, NY 14622
Shaiman
Job Details: 06/08/2019
DRYER WHIRLPOOL LGR5848EQ5 "Dryer was not heating. Thermal fuse tested bad. Replaced thermal fuse. Unit testing good.; dspstn on spec-tagged invntry: 1 279311 IGNITOR 1 4392065 REPAIR KIT , and 1 WP338906 SENSOR , used 1 WP3392519 (FUSE-THERMAL) from stock"
Near Perry, NY 14530
Steve
Job Details: 06/08/2019
WASHER MAYTAG MVWB765FW3 Found water valve not sending cold water to washer. Replaced water valve and the washer tested good.
Near Rochester, NY 14607
Shaiman
Job Details: 06/08/2019
DRYER WHIRLPOOL NED4655EW1 Venting was plugged. Failed airflow test. Exhaust on the outside of building was completely clogged with debris. Unit tested good.; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT
Near Rochester, NY 14612
Shaiman
Job Details: 06/07/2019
WASHER MAYTAG MVWB835DW3 "F3E2 F8E1 codes stored. Decent amount of water was sitting under water inlet valves on machine. Suspected a crack on inlet valve was causing water leakage. Replaced water inlet. After verification test using manual diagnostics, noticed water dripping from the hot water shut off valve. Water leakage was originating from two different places, machine and the home. Shut off valve should also be replaced by homeowner. Unit testing good."
Near Caledonia, NY 14423
Steve
Job Details: 06/07/2019
RANGE WHIRLPOOL WFG515S0EW "Replaced ignitor and insulated harness for ignitor not lighting. The range tested good. Adjusted top burners for better simmer; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN , used 1 WPW10701462 (HARNESS-INSULATED) from stock"
Near Rochester, NY 14623
Evan
Job Details: 06/07/2019
DISHWASHER GE CDT835SSJ2SS Customer was still experiencing same issue as before. Discovered that drain line was kinked behind machine causing unit not to drain properly. Unkinked hose and ran multiple drain cycles. Unit tested good
Near Victor, NY 14564
Steve
Job Details: 06/07/2019
RANGE WHIRLPOOL WFG320M0BW1 Customer had the range unplugged on arrival. The complaint was the sparkers for top burners stayed on and sparked constantly. On arrival I plugged it in and it worked as expected and did not spark on its own.
Near Fairport, NY 14450
Steve
Job Details: 06/07/2019
WASHER MAYTAG MHWE301YW00 Tested washer and found banging noises during high spin cycle. The washer will need outer tub and basket. The customer is going to replace.
Near Fairport, NY 14450
Steve
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Replaced water valve and sealed connections in water line to prevent air from getting into line for water dripping randomly from water dispenser. Customer is going to monitor. If it happens again the customer is going to take filter out for 24 hours and monitor. If it still leaks preorder filter housing.
Near Pittsford, NY 14534
Steve
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRS322FDAT04 Replaced the light in fresh food section for blinking lights or no operation. Found the freezer light was blinking. Installed light from fresh food section in freezer. The lights test good.
Near Rochester, NY 14616
David
Job Details: 06/07/2019
REFRIGERATOR MAYTAG M1BXXGMYW00 Unit is not defrosting the evaporator. Energized heater in diagnostics. Heater came on. Checked ohms on thermistor. Unit needs a control and the drain pan is cracked. Did not charge a service call due to repeated service history. The customer is going to replace the unit. Quoted 579.08 for repair.
Near Rochester, NY 14626
David
Job Details: 06/07/2019
DISHWASHER WHIRLPOOL KDFE104DWH U it was not draining due to a failing drain pump. Replaced pump and cleared hoses.
Near Rochester, NY 14608
David
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL ED2VHGXMB00 Unit was tripping the gfci circuit it was plugged into. No issues when moved to a different breaker. Checked start up amperage and defrost amperage. Unit testing normal.
Near Spencerport, NY 14559
David
Job Details: 06/07/2019
RANGE AMANA AGR6603SFB2 Broil ignitor is not getting a spark. Checked harness and connections. Harness to the broil ignitor harness was not connected to the broil ignitor. Re connected and tested.
Near Rochester, NY 14624
David
Job Details: 06/07/2019
REFRIGERATOR MAYTAG MFC2062FEZ02 Gasket was torn and loose. Installed new gasket. Door seals nicely.
Near Rochester, NY 14624
David
Job Details: 06/07/2019
RANGE WHIRLPOOL GS563LXSS Replaced gas valve to to unit not lighting
Near Rochester, NY 14606
David
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 U it is leaking due to a plugged drain tube. Replaced drain tube and removed ice from freezer; used 1 W10619951 (TUBE-DRAIN) from stock
Near Rochester, NY 14606
David
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRS315SNHB01 Replaced control. Unit tests ok. Customer to monitor.
Near Webster, NY 14580
Steve
Job Details: 06/07/2019
REFRIGERATOR MAYTAG MFI2269FRZ02 Replaced water valve for no water to dispenser. The water tested good.
Near Rochester, NY 14612
David
Job Details: 06/07/2019
REFRIGERATOR FRIGIDAIRE FRT18S6JQ4 Unit is leaking from the evaporator. Quoted 797.19 for evaporator replacement. Customer is going to replace.
Near Rochester, NY 14612
David
Job Details: 06/07/2019
DISHWASHER MAYTAG MDB8959SFZ4 "Unit is leaking from the door due to failing upper rack rails. Replaced rails; dspstn on spec-tagged invntry: 1 WPW10653840 LATCH , used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Near Rochester, NY 14626
David
Job Details: 06/07/2019
FREEZER MAYTAG MQF1656TEW01 Replaced defrost timer that was not energizing heater. Heater and thermostat check ok.
Near Rochester, NY 14612
Shaiman
Job Details: 06/07/2019
DRYER WHIRLPOOL WED5000DW2 "Once hitting the start button, unit will not stay running. Push to start relay is faulty. Replacing PTS relay. ; ordrng 1 WPW10117655 (relay-pts), dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT"
Near Ontario, NY 14519
Evan
Job Details: 06/07/2019
MICROWAVE MAYTAG MMV5208WB1 Replacing diode due to unit not heating. Replaced diode. Ran test cycle for customer. Unit tested good
Near Ontario, NY 14519
Evan
Job Details: 06/07/2019
WASHER WHIRLPOOL WTW8800YC1 Customer stated that unit would not spin and was flashing unbalanced load error code. Upon inspection discovered that upper and lower bearing have gone bad causing unit not to spin correctly. Replaced both bearings and drive shaft. Ran test cycle. Ran drain/spin cycle for customer. Unit tested good ; dspstn on spec-tagged invntry: 1 W10435302 BEARING
Near Henrietta, NY 14467
Evan
Job Details: 06/07/2019
RANGE KENMORE 790.909046 Customer stated that unit will not heat. Checked incoming voltage at machine unit was receiving 240v. Ran test bake cycle checked voltage at element. Control is failing to send power to elements ordering control; ordrng 1 316419134 (OVERLAY) and 1 316557106 (CONTROL )
Near Fairport, NY 14450
Evan
Job Details: 06/07/2019
WASHER WHIRLPOOL WTW5640XW3 Customer is still experiencing same issue after installing new lock. Upon inspection discovered that new lock was jammed causing lid not to shut. Unjammed lock and reattached correctly. Attempted to run test cycle. Lid lock relay on control board is clicking but lock with not actuate. Relay for lock on control board has gone bad this is real issue with machine. Customer doesn’t not want to proceed with repair due to cost of control board. Please reimburse customer for latch ; dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID
Near Canandaigua, NY 14424
Dave
Job Details: 06/07/2019
DISHWASHER KITCHENAID KDTE204DSS1 Ran in auto diagnostics. No errors codes . Drain pump fin was broken causing the drain pump to raddle . Replaced pump . Tested unit . Tested good .
Near Geneva, NY 14456
Dave
Job Details: 06/07/2019
DRYER MAYTAG MEDC215EW1 "Dryers thumping. Found the rollers were worn out . Used repair kit 4392065 . Replaced belt , rollers and tension pulley. Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 4392065 (REPAIR KIT) from stock"
Near Geneva, NY 14456
Dave
Job Details: 06/07/2019
DRYER WHIRLPOOL WED4815EW1 "Replaced element due to being broken and grounded . Replaced thermal fuse , thermostat. High limit . Used repair kit on dryer . Replaced rollers, belt and pulley . Tested unit tested good ."
Near Fairport, NY 14450
Steve
Job Details: 06/07/2019
REFRIGERATOR GE GTS22ISSARSS Found evaporator fan motor getting power but not running. Ordering fan. ; ordrng 1 WR60X10257 (motor ac/dc fan.)
Near Lyons, NY 14489
Dave
Job Details: 06/07/2019
WASHER MAYTAG MVWC465HW2 Lid lock was locked . Was able to get the lid lock unlocked . Tested unit . Calibrated and ran in auto diagnostics. Tested good .
Near Palmyra, NY 14522
Dave
Job Details: 06/07/2019
FREEZER WHIRLPOOL WRF535SWHZ01 Freezer door gasket was not sealing all the away . Heated gasket . Gasket now is sealing as it should . Left part with customer.
Near Manchester, NY 14504
Dave
Job Details: 06/07/2019
FREEZER WHIRLPOOL WZF34X20DW01 Unit not cooling . Found evaporator was frosted up . Called techline SR 7725037524 . Was told either defrost thermistor or control . Defrosted unit . Replaced thermistor from stock WPW10383615 . Unit is now cooling customer will monitor ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
Near Manchester, NY 14504
Dave
Job Details: 06/07/2019
DRYER ROPER RGD4516FW0 Dryer squeaking while running . Replaced rollers . Tension pulley and belt . Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
Near Pittsford, NY 14534
Evan
Job Details: 06/07/2019
DRYER WHIRLPOOL WGD9600TW1 Custom tee stated unit was squeaking while drum was spinning. Upon inspection discovered that rollers and idler pulley had seized causing issue. Replaced roller pulley and belt. Ran test cycle for customer. Unit tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
Near Pittsford, NY 14534
Evan
Job Details: 06/07/2019
WASHER MAYTAG MHW5630HW0 Customer stated unit was off balance. Upon inspection checked for codes no codes were present. Ran diagnostic cycle unit completed cycle as it should. Customer had pads underneath feet of front of washer but not rear. Suspecting this is contributing to issue customer is experiencing. Ran unit on high spin once pads were removed. Unit testing good
Near Webster, NY 14580
Steve
Job Details: 06/07/2019
REFRIGERATOR MAYTAG MFT2976AEW00 S71233 found the ice maker passed harvest test. Tested temps and the freezer is about 20. The evaporator is silver in fresh food section. Ordering evaporator. ; rqstng P&A on 1 876765 (mtg kit) and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)
Near Rochester, NY 14626
Shaiman
Job Details: 06/07/2019
DRYER WHIRLPOOL WED7500GC0 Door will not stay shut during cycles. Replacing catch and strike.; ordrng 1 W11366436 (STRIKE) and 1 WP3389441 (catch)
Near Webster, NY 14580
Evan
Job Details: 06/07/2019
WASHER MAYTAG MAV7501EWW "Customer stated that unit was producing noise while unit was in spin. Upon inspection discovered that drain pump bearing had gone bad inside pump causing noise. Ordering new pump ; ordrng 1 WP35-6780 (DRAIN PUMP ), dspstn on spec-tagged invntry: 1 WP22003483 BELT"
Near Marion, NY 14505
Dave
Job Details: 06/07/2019
STACKED LAUNDRY GE GUD24ESSJ0WW Washer not going into agitation. The machine does drain and spin . Fills with water but the cold is very slow . Disconnected cold water hose from valve and turned on . Has good water flow . Washer needs water valve WH13X27314 . Filled machine with hot water . Machine still will not move on ordering control WH12X22744. Lid lock is working . ; rqstng P&A on 1 WH12X22744 (washing machine cont) and 1 WH13X27314 (valve 2-1)
Near North Chili, NY 14514
Shaiman
Job Details: 06/07/2019
WASHER AMANA NTW4516FW2 Replaced motor and cap. Unit still faulty. Contacted tech line. Tested continuity of motor harness. Open line on common wire in motor harness. Replacing motor harness.SR: 7725035585; ordrng 1 W10899776 (harns-wire)
Near Churchville, NY 14428
Shaiman
Job Details: 06/07/2019
RANGE KITCHENAID KSDG950ESS0 Replaced control. A dent was discovered on user interface. Removed new UI and reinstalled the old one. Ordering a new UI. ; ordrng 1 W10915031 (panl-cntrl)
Near Livonia, NY 14487
Steve
Job Details: 06/07/2019
OVEN WHIRLPOOL WFE540H0ES0 Found the oven was under heating. Calibrated oven + 20 degrees. The light socket is blowing light bulbs every couple weeks. Ordering socket. ; rqstng P&A on 1 W11281687 (SOCKET)
Near Rush, NY 14543
Dave
Job Details: 06/07/2019
REFRIGERATOR MAYTAG MFF2558VEM Customer wants to reschedule.; schdld next appmnt for 6/12 WED !
Near Fairport, NY 14450
David
Job Details: 06/06/2019
REFRIGERATOR KITCHENAID KSC23C8EYB02 Located a leak at the fresh food evaporator inlet via UV light. Called tech line to document. They are recommending replacing the evaporator again. Ordering evaporator. sr7724524439 recharged unit before leaving; ordrng 1 WPW10143759 (dryer) and 1 WPW10643261 (evaporator)
Near Rochester, NY 14625
David
Job Details: 06/06/2019
FREEZER WHIRLPOOL KRFC302EPA No water flow to icemaker. Valve is getting 120 volts but is not snding any water. Ordering new valve.; ordrng 1 WPW10420083 (valve)
Near Rochester, NY 14610
Steve
Job Details: 06/06/2019
VAN FORD TRANSIT CONNECT Picked up parts
Near Rochester, NY 14622
David
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRF560SMYH04 "Right hand door liner is damaged preventing the door from closing properly. ; rqstng P&A on 1 LW10353181 (dor-fip wh), states that autho needed"
Near Rochester, NY 14623
Steve
Job Details: 06/06/2019
50#IM 18" FS KITCHENAID KUIC18PNXS2 Tested ice machine with new water level sensor and had same result. Contacted manufacturer tech support and found the water valve is getting power all the time instead of just when calling for water. The main control WPW10226156 $278 will need to replaced and the water valve again. Called Scott the oversees maintenance for Dorschel and he is going to replace.