Service History 97 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVB01

Near Fairport, New York 14450

Jeremy

Job Details: 09/06/2023

"Unit not cooling. All fans running, compressor not running. Found faulty start device. Replaced start device, unit tested good.; dspstn on spec-tagged invntry: 1 WPW10189190 START DEVICE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB00

Near Fairport, New York 14450

Jeremy

Job Details: 09/06/2023

"Replaced ice bucket, coupling and cover for not dispensing ice. Unit tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS1

Near Rochester, New York 14607

Andres V

Job Details: 09/06/2023

Installed new control board and tested unit. Unit is working correctly

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV1

Near Rochester, New York 14624

Dave L

Job Details: 09/06/2023

Replaced damaged front panel

We serviced a

WHIRLPOOL DISHWASHER

Model WDP560HAMZ0

Near Rochester, New York 14624

Dave L

Job Details: 09/06/2023

Customer experiencing poor wash performance. Found dispenser door sticking. Adjusted door. Ran diagnostics. No errors. Loads check ok.

We serviced a

GENERAL ELECTRIC DRYER

Model GTD33GASK0WW

Near Webster, New York 14580

James

Job Details: 09/06/2023

Unit not starting. Door switch stuck inside and not allowing motor to start. Removed door switch and reinstalled now it aligns with door. Unit functions properly. If problem persists replace door switch.

We serviced a

WHIRLPOOL DRYER

Model MGDB766FW0

Near Webster, New York 14580

James

Job Details: 09/06/2023

Replaced valve assembly and tested steam refresh. Unit still leaking. Called techline sr7737147572 they said unit is functioning properly and to run a cycle with at least a few clothes items at one time.

We serviced a

MAYTAG DRYER

Model MGDB765FW0

Near Webster, New York 14580

James

Job Details: 09/06/2023

Unit squeaking and lint buildup. Replaced belt and rollers and cleaned cabinet. One year warranty on repair. Sc and sh paid on washer. ; used 1 4392067 (Kit) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Newark, New York 14513

Jeremy

Job Details: 09/06/2023

"Unit not defrosting properly causing warm temps in freezer and icemaker to not work. Auger motor is seized, ice will not dispenser. Freezer LED out and fresh food is flickering. Needs control, UI, auger motor and LED kit. S191AQ for LED replacement.; ordrng 1 W10822606 (Auger Motor) and 1 W11683244 (LED Kit)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Lyons, New York 14489

Jeremy

Job Details: 09/06/2023

"Tub is dented in top back left corner, see picture, causing severe leak when unit is running. Needs tub replaced.; ordrng 1 W11409865 (Tub)"

We serviced a

AMANA DRYER

Model NGD4655EW4

Near Lyons, New York 14489

Jeremy

Job Details: 09/06/2023

"Heater duct was not attached to heater or bulkhead causing top and side panel to become dangerously hot. Aligned duct and secured to heater and bulkhead properly. Tested unit, tested good."

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Webster, New York 14580

James

Job Details: 09/06/2023

"Unit not spinning completely. Found rotor bolt unscrewed. Applied loctite to bolt and reinstalled. Calibrated and tested. Gearcase is grinding while rotating. Found slider worn. Replaced slider and tested. One year warranty on repair. ; ordrng 1 W10734521 (Slider), used 1 Sh15 from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Rochester, New York 14621

Andres V

Job Details: 09/06/2023

Unit is having issues with lid lock. Unit will lock then unlock continually. Ordering new lid lock. ; ordrng 1 W11513248 (Lid lock)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Rochester, New York 14619

Dave L

Job Details: 09/06/2023

Door is crushed at fresh food lower hinge causing it to seal poorly. Ordering black fresh food door ; ordrng 1 W11023687 (Door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM06

Near Irondequoit, New York 14622

Andres V

Job Details: 09/06/2023

"Freezer is 1 degree, unit is making ice but not making much. I replaced the ice maker and cycled it. Customer is to monitor ice production"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Webster, New York 14580

Andres V

Job Details: 09/06/2023

"Unit had a F5E3 lid lock error code. Unit had an intermittent issue with door lock and would not start a cycle. I replaced the lock and tested it, unit is working properly. ; used 1 W10810403 (Lid lock) from stock"

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Webster, New York 14580

Andres V

Job Details: 09/06/2023

Lid was damaged on left side hinge. I replaced it and tested to make sure it locked correctly.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Williamson, New York 14589

James

Job Details: 09/06/2023

"9-1. 6-4. 5-2. 6-1. Diverter, float switch, door switch, low water errors. Unit will not fill. No power from control to valve. Ui had to be reset to turn on and diagnostics cycle wont start. 5 year warranty on control and ui. ; ordrng 1 W11165145 (Panel ui) and 1 Sh15 and 1 W11120155 (Control)"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Williamson, New York 14589

James

Job Details: 09/06/2023

Unit scraping noises during cycle. Idler rubbing on bracket during cycle. Replaced idler and tested. ; used 1 279640 (Idler) from stock

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Sodus, New York 14551

James

Job Details: 09/06/2023

Unit spins off balance and gets stuck in wash cycle. Replaced basket and calibrated. Tested spin successfully.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Penfield, New York 14526

Andres V

Job Details: 09/06/2023

I could not duplicate problem on unit. I checked error codes and did not find any. I ran a diagnostic cycle successfully then started a normal cycle. Unit was advance through the wash then rinse cycle

We serviced a

GE REFRIGERATOR

Model CWE23SP4MJW2

Near Fairport, New York 14450

Andres V

Job Details: 09/06/2023

"When I went to go replace part I could hear the noise customer was talking about, I found that evap cover has a secondary deli drawer fan that is causing noise. ; ordrng 1 WR17X37708 (Evap cover)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Rochester, New York 14612

Dave L

Job Details: 09/06/2023

Replaced freezer door due to insulating poorly. Customer toMonitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Pittsford, New York 14534

Andres V

Job Details: 09/06/2023

Customer had a block of ice built up around cap tube. I cleared out area and informed customer that they either have a leak or restriction in that area. I reccomended to monitor temp and check to see if build up comes back.

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Clifton Springs, New York 14432

Jeremy

Job Details: 09/06/2023

Lid is broken around hinge on left side. UI continuously beeping and becomes unresponsive. Ordering lid and console.; rqstng P&A on 1 W11259006 (Lid) and 1 W10861510 (Console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB01

Near Marion, New York 14505

James

Job Details: 09/06/2023

"Replaced compressor and tested. New compressor locked and short cycling. Charged unit and swapped starter. Problem remains. Need compressor. ; ordrng 1 W10507884 (Compressor) and 1 8.5*8 and 1 5*7 and 1 8*6 and 1 Access, dspstn on spec-tagged invntry: 2 W11504431 COUPLER BR 7.5X5"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Rochester, New York 14612

Dave L

Job Details: 09/06/2023

Unit drains but there is an odor after use. Disposal is leaving debris at the end of the drain hose causing an odor when the door is opened. Latch on dispenser is getting stuck due to the gasket becoming loose. Reseated gasket. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Rochester, New York 14612

Dave L

Job Details: 09/06/2023

Found a small accumulation of frost keeping the freezer compartment light switch closed. Found humidity control off causing condensation. Turned humidity control on and adjusted freezer door . Tests ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KSRX25FVMS00

Near Rochester, New York 14626

Dave L

Job Details: 09/06/2023

"Unit will not make ice due to an open valve coil. Ordering coil. ; ordrng 1 W10408179 (Valve), dspstn on spec-tagged invntry: 1 4317943 ICEMAKER , used 1 Sh (Sh) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Rochester, New York 14626

Dave L

Job Details: 09/06/2023

Found ice build up on ice bucked sensing arm preventing harvest. Removed build up. IceMaker cycled and filled normally.

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Rochester, New York 14612

James

Job Details: 09/05/2023

Unit drains continuously and cant turn on. Replaced control and found pressure hose kinked at tub connection. Corrected hose and tested. Unit functions properly.

We serviced a

GE WASHER

Model GFW450SPM1DG

Near Rochester, New York 14625

Dave F

Job Details: 09/05/2023

Unit not draining. 31 error code Drain pump filter clear. Impeller in pump blocked with something cleared and Tested unit . Tested good . If problem persists order WH11X34740

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Churchville, New York 14428

Dave L

Job Details: 09/05/2023

Installed updated tub ring due to leak when using fabric dispenser. Customer to monitor

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH08

Near Webster, New York 14580

James

Job Details: 09/05/2023

"Customer stated that food froze in center shelf of ff section and reset power now unit is functioning. Ff at 37, freezer at 3. Freezer light not functioning. Need lamp, switch and control. ; ordrng 1 W11518235 (Lamp) and 1 W11384469 (Switch) and 1 W11608692 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Churchville, New York 14428

Dave L

Job Details: 09/05/2023

Unit has been left unplugged and will need to run for 24 hours before a good diagnosis can be made. Rescheduled. ; schdld next appmnt for 9/6 WED !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Pittsford, New York 14534

Andres V

Job Details: 09/05/2023

Replaced housing and door switch on unit. Light switch is now activating light and working properly.

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ00

Near Webster, New York 14580

James

Job Details: 09/05/2023

No cool. No frost pattern. Compressor at 1.14amps. quoted 388 labor to install dye drier and leak test.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP730HAMZ0

Near Webster, New York 14580

James

Job Details: 09/05/2023

Complaint of draining issues and noise. Tested pump in diagnostics. Drain pump disconnected. Plugged in and tested. Unit functions properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Irondequoit, New York 14622

Andres V

Job Details: 09/05/2023

Found drain hose to be kinked and not able to drain water all the way out. Fixed drain line and tested it. Unit is working properly now.

We serviced a

GENERAL ELECTRIC RANGE

Model PG8935YPFS

Near Pittsford, New York 14534

Jeremy

Job Details: 09/05/2023

"Customer complaint of excessive fumes while using oven. Preheated oven to 400, unable to detect any abnormal smells or fumes. Broiler operating properly. Unit is operating as expected."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Pittsford, New York 14534

Jeremy

Job Details: 09/05/2023

LED in fresh food below icemaker is out. Ordering LED kit in accordance with service pointer W11460554. All LEDs are to be replaced. S191AQ for parts and labor.; ordrng 1 W11683244 (LED kit)

We serviced a

GE WASHER

Model GFW550SPN0DG

Near Pittsford, New York 14534

Jeremy

Job Details: 09/05/2023

"Replaced shorted motor (WH03X29524). Unit still not completing cycle. Shorted motor took out inverter board. Ordering inverter and control.; rqstng P&A on 1 WH22X29531 (Inverter) and 1 WH22X29546 (Main control), states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KTRC22ELWH01

Near Pittsford, New York 14534

Jeremy

Job Details: 09/05/2023

"Unit is leaking and icemaker not working. Tested icemaker, will not manually cycle. Drip tray below unit is full and overflowing during defrost cycles. Condenser fan is seized so water not evaporating from tray. Customer is going to purchase new unit instead of repairing due to age of unit and cost of repair."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ASI2175GRS07

Near Rochester, New York 14624

Dave L

Job Details: 09/05/2023

Replaced thermistor and control due to defrost issue. Customer to monitor ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Rochester, New York 14606

Dave L

Job Details: 09/05/2023

Found crack in lower spray arm causing leak at door corners. Ordering spray arm. ; ordrng 1 W11550888 (Spray arm)

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Rochester, New York 14626

Dave L

Job Details: 09/05/2023

Unit will not heat because it is not receiving. 240 vac from the receptacle. Recommending that the customer have an electrician investigate.

We serviced a

KITCHENAID RANGE

Model KSDG950ESS1

Near Pittsford, New York 14534

Jeremy

Job Details: 09/05/2023

"Oven not preheating. Found bake element burned up. Replaced element and tested unit, tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV00

Near Fairport, New York 14450

Dave F

Job Details: 09/05/2023

Evap fan was not working . Replaced fan unit is cooling. Handle on freezer was loose tightened handle . Ice maker in freezer the bail arm is broken off unit would need new ice maker. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Fairport, New York 14450

James

Job Details: 09/05/2023

Icemaker not cycling. Replaced icemaker and cycled manually. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Penfield, New York 14526

James

Job Details: 09/05/2023

Part not shipped. Reorder part. ; schdld next appmnt for 9/8 FRI !

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, New York 14616

Andres V

Job Details: 09/05/2023

"Hub is worn out causing unit not to spin. Gave customer a price for repair of gearcase, hub and let them know agitator might be needed if I couldnt get it off but they decided to get a new one. ; dspstn on spec-tagged invntry: 1 W11454734 GEARCASE"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Farmington, New York 14425

Jeremy

Job Details: 09/05/2023

Replaced control and UI for error and shutting off prematurely. Unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Rochester, New York 14613

Andres V

Job Details: 09/05/2023

Unit had F7E1 for tachometer missing. I replaced the actuator on unit and tested it. Unit is working properly. ; used 1 Wpw10006355 (Actuator) from stock

We serviced a

GE REFRIGERATOR

Model DFE28JMKGES

Near Rochester, New York 14612

Dave L

Job Details: 09/05/2023

Replaced ff fan and updated software. Customer to monitor ; used 1 Sh (Sh) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB05

Near East Rochester, New York 14445

James

Job Details: 09/05/2023

Replaced control and thermistor then tested. Thermistors at 6.2k and 18k at 28 and -3 degrees. Removed evap cover and inspected. Verified airflow. Customer is to monitor.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Webster, New York 14580

Andres V

Job Details: 09/05/2023

"Unit has error code for vent wax motor fault. When I ran a diagnostic cycle unit ran correctly. I then cleared error codes and ran a normal cycle for a few minutes then checked error code. Vent motor error came back, I reccomended replacing fan for intermittent issues. ; ordrng 1 W11649995 (Vent) and 1 W11545539 (Gasket)"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HB02

Near Webster, New York 14580

Andres V

Job Details: 09/05/2023

Replaced the console on unit then tested it. Unit is responding to commands now and is pre heating correctly.

We serviced a

WHIRLPOOL RANGE

Model WFE361LVS0

Near Canandaigua, New York 14424

Jeremy

Job Details: 09/05/2023

Customer complaint that temps are erratic. Preheated unit to 350 and found oven is overheating. Relay on control sticking and bake element stays on too long. Needs control. Customer opting out of repair to purchase new unit.; dspstn on spec-tagged invntry: 1 WPW10181986 SENSOR

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV0

Near Ontario, New York 14519

Andres V

Job Details: 09/05/2023

Wheels broke off rack adjuster. I replaced both sides and put rack back into unit. Rack is now working properly.; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Rochester, New York 14612

Dave L

Job Details: 09/05/2023

Replaced harness and control. Unit tested ok.

We serviced a

KITCHENAID MICROWAVE

Model KBMC140HSS03

Near Rochester, New York 14612

Dave L

Job Details: 09/05/2023

Replaced torsion spring. Tests ok.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, New York 14609

Andres V

Job Details: 09/05/2023

Installers did not secure drain hose to wash sink and it fell on ground. Put hose back in sink and secured it with a zip tie then tested it. Unit is working properly

We serviced a

WHIRLPOOL RANGE

Model WFG510S0AS1

Near Rochester, New York 14618

Andres V

Job Details: 09/05/2023

Installed DSI board and tested it. Unit did pre heat to temp and no longer shuts off

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near East Rochester, New York 14445

Dave F

Job Details: 09/05/2023

Unit freshfood evap frosted . Evap thermistor was 9.5 k while evap was frosting . Customer has had unit frost up every year since they have owned it . Freshfood evap with thermistor has been changed 3 times and the UI has been replaced by another company . and service pointer has been followed . Called techline SR 7737247099 techline said there is no other recommendations since the UI was replaced. No parts that can be changed . Customer is going to call kitchen aid customer service

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Rochester, New York 14612

Dave L

Job Details: 09/05/2023

Water dispenser slowly drips throughout the day. Called techline for documentation. 2314271. 8201815SR7737251566Recommending adding 3 check valves to help push back against undissolved gasses in the water ; ordrng 3 2314271 (Check valve)s and 3 8201815 (Check valve)s

We serviced a

GE WASHER

Model PTW600BSR1WS

Near Rochester, New York 14609

James

Job Details: 08/31/2023

Replaced harness control and shifter. Tested drain and spin then quick wash successfully.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Irondequoit, New York 14609

James

Job Details: 08/31/2023

Replaced pump assembly and tested for leaks.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near Rochester, New York 14610

Andres V

Job Details: 08/31/2023

"Wash pump was not recirculating water. I replaced the pump and sump. Tested unit, unit is now washing properly. Cleared error codes. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"

We serviced a

WHIRLPOOL COIN-OP DRYER

Model MDG10CSAAW

Near Ontario, New York 14519

James

Job Details: 08/31/2023

Dryer not starting after coins are inserted. Found breaker tripped. Bearing and seal worn. Belt on upside down. ; ordrng 1 WP314820 (Seal) and 2 306508 (Bearing)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Rochester, New York 14618

Andres V

Job Details: 08/31/2023

Gasket is falling off put it back on but not sure how well it will stay on. Ordering new gasket; ordrng 1 W11574983 (Gasket)

We serviced a

WHIRLPOOL COIN-OP WASHER

Model CAE2743B20

Near Ontario, New York 14519

James

Job Details: 08/31/2023

Unit drains non stop. Cleared control and pressure hose. Calibrated and tested. 30 days warranty on repair. Sc paid on dryer. Credit difference towards dryer repair. ; schdld next appmnt for 9/7 THU !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Webster, New York 14580

James

Job Details: 08/31/2023

Coupler sheared off and damaged plate in freezer door so mo oce will dispense. ; ordrng 1 WP2220458 (Coupler) and 1 WP2198628 (Seal) and 1 W11573761 (Plate)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Rochester, New York 14612

Dave L

Job Details: 08/31/2023

Wash motor is seized and tub is damaged at rear right corner. Tub will need to beReplace as it impedes function of lower rack.; ordrng 1 W11409866 (Tub)

We serviced a

MAYTAG DRYER

Model MGDC400VW0

Near Rochester, New York 14624

Dave L

Job Details: 08/31/2023

Customer is still having dry performance issues. Had RG&E out for gas odor after last visit. No leaks were traced to appliance. Found weak gas coils causing no ignition after 5 heat cycles. Replaced coils as a curtesy. ; used 1 279834 (COIL KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW0

Near Rochester, New York 14624

Dave L

Job Details: 08/31/2023

Replaced torn gaskets and shimmed unit to align doors.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Rochester, New York 14624

Dave L

Job Details: 08/31/2023

S191aq replaced freezer led per service pointer. Tested ok; used 1 W11601310 (MODULE) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Penfield, New York 14526

Andres V

Job Details: 08/31/2023

Liner on left door is coming apart from door preventing door from sealing correctly. Ordering new left door. ; ordrng 1 LW10561911 (Left door)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Macedon, New York 14502

Andres V

Job Details: 08/31/2023

Door has not arrived made sure we ordered correct color. ; schdld next appmnt for 9/8 FRI !

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Webster, New York 14580

James

Job Details: 08/31/2023

"Unit not agitating. Found actuator disconnected from cam. Replaced actuator and calibrated. One year warranty on repair. ; used 1 Wpw10006355 (Actuator), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL DRYER

Model LER4624BQ0

Near Fairport, New York 14450

Andres V

Job Details: 08/31/2023

Breaker tripped because water was leaking from the roof into plug.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Rochester, New York 14624

Dave L

Job Details: 08/31/2023

Customer states that when the ice maker is put into use it trips the circuit breaker. Tested ice maker/ dispenser. Could not replicate. 15 amp breaker feeds the fridge could not verified it was a dedicated line. The customer declined to proceed with a repair for the issue.

We serviced a

WHIRLPOOL RANGE

Model WFG510S0AS1

Near Rochester, New York 14618

Andres V

Job Details: 08/31/2023

Unit will spark but not light Everytime and stay on. Techline suggest replacing DSI board because theirs no DC voltage output. SR 7737226952; ordrng 1 WPW10331686 (DSI board)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Rochester, New York 14617

James

Job Details: 08/31/2023

Unit leaking. Found lower spray arm came off from pump. Reinstalled spray arm and tested with lower panel removed. Found no leaks. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Rochester, New York 14621

Dave L

Job Details: 08/31/2023

Found unit in drain lockout. Water supply was off causing low flow error

We serviced a

WHIRLPOOL RANGE

Model WFG510S0AS1

Near Rochester, New York 14618

Andres V

Job Details: 08/31/2023

Unit will spark but not light Everytime and stay on. Techline suggest replacing DSI board because theirs no DC voltage output. SR 7737226952; ordrng 1 WPW10331686 (DSI board)

We serviced a

WHIRLPOOL RANGE

Model WFG525S0HZ1

Near Rochester, New York 14618

Andres V

Job Details: 08/31/2023

Unit will not stay lit on a bake cycle. I cleaned out burner tube and tried a new one but still getting same result. Techline states that bake ignitor is losing ground. Recommend replacing bake harness or DSI board. SR 7737228613; ordrng 1 W11161843 (Bake/broil harness) and 1 W11162730 (DSI board)

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Rochester, New York 14612

Dave L

Job Details: 08/31/2023

Drain pump will not run. Found multiple areas of damage to lower harness. Repaired accessible and visible breaks. Was still only able to get drain pump to run when harness was physically moved while energized. Ordering harness and control ; ordrng 1 W11590868 (Lower harness) and 1 W11633359 (Control)

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Rochester, New York 14609

Andres V

Job Details: 08/31/2023

When using bake cycle unit will realase gas while ignitor is clicking multiple times until it sparks causing the gas smell. Ignitor should only click once or twice and light. ; ordrng 1 WPW10333842 (Bake ignitor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02M

Near Hamlin, New York 14464

Dave L

Job Details: 08/31/2023

Found unit with compressor running but no frost pattern. Compressor is not pumping refrigerant. Ordering evaporator and compressor ; ordrng 1 W11580057 (Conpressor) and 1 W11578004 (Evap) and 1 W11504431 (7/5) and 1 W11506619 (8) and 2 W11506620 (8 al)s and 1 W11504416 (8.5/6) and 1 W11504415 (8.5/8)

We serviced a

MAYTAG DRYER

Model MGDC415EW0

Near Hilton, New York 14468

Dave L

Job Details: 08/31/2023

"Replaced worn drum rollers handle WPW10549553 is missing. Customer will replace. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT , used 1 349241T (ROLLER-SUPPORT 2PK) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Rochester, New York 14612

Dave L

Job Details: 08/31/2023

Customer has an extended warranty. Waiting for dispatch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Canandaigua, New York 14424

Jeremy

Job Details: 08/30/2023

Evaporator fan motor failed causing no cooling in fresh food and lights out in fresh food. Repaired light wiring and replaced fan motor. Unit tested good.; used 1 Sh15 (Shipping) from stock

We serviced a

KITCHENAID COOKTOP

Model KICU509XBL00

Near Geneva, New York 14456

Jeremy

Job Details: 08/30/2023

"Unit has F47 on both right burners. Service pointer W10556232 calls for module (W10857232) replacement, module NLA to order. Called techline SR 7737213192, was advised to call trade care. Called trade care, problem was escalated to parts department. Was advised that they will contact appliance Tec and customer with resolution."

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Geneva, New York 14456

Jeremy

Job Details: 08/30/2023

Replaced spray arms for no rotation and tested. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Rochester, New York 14618

Andres V

Job Details: 08/30/2023

Light in freezer was out. I replaced it and all lights came on.

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW

Near Geneva, New York 14456

Jeremy

Job Details: 08/30/2023

Complaint of no heat. Unable to fully test due to no gas supply. Verified ignitor is coming on and can hear valve open when ignitor is on. Unit operates as expected but can not verify due to no gas supply.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Webster, New York 14580

James

Job Details: 08/30/2023

Unit developing Frost in freezer and mullion is dripping water. Inspected freezer seal and turned on humidity control and verified power to mullion. Customer is to monitor. If problem persists replace WP12722803AP

We serviced a

HOTPOINT REFRIGERATOR

Model HPS16BTNRWW

Near Geneva, New York 14456

Jeremy

Job Details: 08/30/2023

No service needed.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Webster, New York 14580

James

Job Details: 08/30/2023

Replaced gasket. customer is to monitor.

We serviced a

MAYTAG OVEN

Model MET8665XW02

Near Macedon, New York 14502

James

Job Details: 08/30/2023

Replaced lower sensor and calibrated both ovens. One year warranty on repair.