Service History 97 - Appliance Tec

We serviced a

WHIRLPOOL DISHWASHER

Model DU850SWKB0

Near Ontario, NY 14519

James

Job Details: 09/21/2022

"Door will not close. Found screw backed out of bracket, contacting door. Tightened screw and verified operation."

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW

Near Rochester, NY 14625

Josh Henchen

Job Details: 09/21/2022

"Customer stated washer stopped working on colors with soak. Checked and found F8E1, Ran diagnostic functions properly. Found low water pressure due to area advised that when doing laundry don't run water in other places. Washer checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Walworth, NY 14568

James

Job Details: 09/21/2022

Recharged unit and tested. Freezer began cooling. Customer is to monitor for 24hrs.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Rochester, NY 14624

Ray Benedetto

Job Details: 09/21/2022

Replaced drain hose. Tested with self-diagnostic. No leakage.

We serviced a

MAYTAG RANGE

Model MER8600DE0

Near Fairport, NY 14450

Josh Henchen

Job Details: 09/21/2022

"Customer stated not heating adequately, taking to long to preheat. Checked and found no codes, temp gun after 30 mins was at 335 degrees. Turned up temp by 20 degrees and tested again at 325 degrees after 15mins. If problem persists customer will need new control WPW10655832.; rqstng P&A on 1 WPW10655832 (Cntrl)"

We serviced a

WHIRLPOOL RANGE

Model KSGG700ESS3

Near Pittsford, NY 14534

Jeremy

Job Details: 09/21/2022

Installed bezels on new control panel.

We serviced a

KITCHENAID REFRIGERATOR

Model KSF26C4XYY03

Near Rochester, NY 14620

Ray Benedetto

Job Details: 09/21/2022

Replaced damper. Door opens and closes properly. Tested in diagnostic. Water would not fill to ice maker. Ordering fill tube and valve for further troubleshooting.; ordrng 1 W10816480 (Fill Tube) and 1 WPW10341320 (Water Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFW2055FRZ03

Near Rochester, NY 14606

Dave L

Job Details: 09/21/2022

Customer states frost wasBuilding in freezer on products. Frost is gone now. Verified door seals

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Rochester, NY 14606

Andres V

Job Details: 09/21/2022

"Customer stated that she locked UI then unlocked it and when she did unit would not dispenser ice or water. I unplugged unit then plugged it back in, dispenser started working."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Fairport, NY 14450

Josh Henchen

Job Details: 09/21/2022

"Replaced pump and Sump assembly due to not washing dishes. Tested dishwasher, all functions properly. Dishwasher Checks good.; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Penfield, NY 14526

Ray Benedetto

Job Details: 09/21/2022

"Thawed out ice from behind evap cover. Part needed, Control Board, already ordered. Will follow-up with customer when part is available.; O-emld tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SDM0

Near Rochester, NY 14616

Dave L

Job Details: 09/21/2022

Heater had popped out of its front clip causing poor wash and dry results.Fainted heater. ATEC warranty; dspstn on spec-tagged invntry: 1 WPW10705575 SENSOR-OWI

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Ithaca, NY 14850

Doug Balcom

Job Details: 09/21/2022

Customer states freezer light not working. Found defective bulb. Ordering bulb.; used 1 W11518235 (Bulb) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Ithaca, NY 14850

Doug Balcom

Job Details: 09/21/2022

Customer states no heat from dryer. Found no voltage L2 to neutral. Advised customer to have an electrician to fix power problem.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Ithaca, NY 14850

Doug Balcom

Job Details: 09/21/2022

Replaced control and switch. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 09/21/2022

"Replaced ice maker. Cycled and filled, operating normal.; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER"

We serviced a

WHIRLPOOL FREEZER

Model WRS588FIHZ04

Near West Henrietta, NY 14586

Jeremy

Job Details: 09/21/2022

"Customer stated unit is not cooling. Verified compressor operation and thermistors in diagnostics. Only frost on evaporator is at cap tube. Ordering compressor, evaporator, drier and associated lok ring couplers.; ordrng 1 WPW10143759 (DRIER-UV DYE) and 1 W11557671 (Compressor) and 2 W11504415 (8.5/8 NR MS 00)s and 2 W11504431 (7/5 NR MS 00)s and 2 W11506619 (8 NK MS 00)s and 1 W11566897 (Evaporator) and 2 W11504448 (5/1.8 NR AL 00)s and 2 W11506620 (8 NK AL 00)s and 1 W11109499 (Drier) and 2 W11504433 (6/4 NR MS 00)s and 2 W11504447 (5/1.8 NR MS)s"

We serviced a

MAYTAG WASHER

Model MHW5630HW

Near Pittsford, NY 14534

Jeremy

Job Details: 09/21/2022

Customer stated unit making loud noise and shaking a lot during spin. Found back left leveler to be loose and unit is out of level. Adjusted leveler and tightened lock nut. Unit runs as expected. Customer to monitor and record video if problem returns.

We serviced a

MAYTAG WASHER

Model LSE7804ACM

Near Rochester, NY 14612

Dave L

Job Details: 09/21/2022

Found tub rusting at suspension and leaking. Customer is going to replace

We serviced a

KENMORE STACKED LAUNDRY

Model 110.88762793

Near Rochester, NY 14607

Andres V

Job Details: 09/21/2022

"Replaced dog agits. Agitator now workings properly.; O-emld tckt , states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Hilton, NY 14468

Dave L

Job Details: 09/21/2022

Replaced ice maker that would. It cycle. Tested ok in diagnostics. ; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Hilton, NY 14468

Dave L

Job Details: 09/21/2022

Replaced deli harness parts with controls per tech line. Customer to monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Ithaca, NY 14850

Doug Balcom

Job Details: 09/21/2022

Customer states no cooling in either compartment. Found unit dead only the freezer light works. Smoke coming out of control board. Per techline replace control. SR#7634639702; ordrng 1 W11043763 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Auburn, NY 13021

Doug Balcom

Job Details: 09/21/2022

Customer states unit only fills and drains. Ran test cycle found wash motor not running. Ordering sump assembly and sensor. ; ordrng 1 W11025157 (Sump assembly) and 1 W11084121 (Sensor)

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Syracuse, NY 13215

Doug Balcom

Job Details: 09/21/2022

"Customer states unit will not run. Ran diagnostic test found F7E1 error code. Found cam ad pulley broken. Found belt off machine replaced cam and belt. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.; used 1 W11239857 (Belt), and 1 W10721967 (Cam) from stock"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Syracuse, NY 13202

Doug Balcom

Job Details: 09/21/2022

"Replaced cam, belt, and belt shield. Ran calibration unit is grinding in agitate. Ran diagnostic test no codes. Ordering a gearcase. ; ordrng 1 W11159068 (Gearcase)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Walworth, NY 14568

James

Job Details: 09/20/2022

"Replaced compressor and filter. Need refrigerant to recharge unit. ; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11504431 COUPLER BR 7.5X5 , 2 W11506621 COUPLER BR 6 , and 2 W11506635 VALVE 1/4"

We serviced a

KITCHENAID WASHER

Model KAWS850LQ2

Near Irondequoit, NY 14609

James

Job Details: 09/20/2022

"Unit only agitates in one direction, gears are stripped inside gearcase. Ordering gearcase and motor coupler. ; ordrng 1 3360629 (Gearcase) and 1 Sh15 and 1 285753A (Coupling)"

We serviced a

WHIRLPOOL WASHER

Model WTW8500BC0

Near Rochester, NY 14608

James

Job Details: 09/20/2022

"Parts nla unit non repairableHinge arm seized into hinge on lh side. Lid is rusted through and dropping rust into tub. Need lid, hinges, arm, and bleach bezel. Pictures attached ; rqstng P&A on 1 W10551837 (Top) and 1 W10521038 (Bezel) and 1 WP8563964 (Arm)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Hamlin, NY 14464

James

Job Details: 09/20/2022

Customer said home Depot took appliance.

We serviced a

JENN AIR COOKTOP

Model n/a

Near Rochester, NY 14612

James

Job Details: 09/20/2022

Need part research. Rr burner is shorted internally. Part is nla. 331609

We serviced a

WHIRLPOOL RANGE

Model KFGC506JSS01

Near Pittsford, NY 14534

Josh Henchen

Job Details: 09/20/2022

Customer stated front right burner not lighting properly. Checked and found no codes. Cleared Orpheus and ignitor of debris. Lite front right burner 4 times with no issues. Range checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Victor, NY 14564

Josh Henchen

Job Details: 09/20/2022

"Customer stated not cleaning dishes properly and noticed some sitting water in bottom of filter compartment. Checked and found F2E1, cleaned out spray arm that had debris. Ran diagnostic cycle, tested good. Re routed drain to help with performance of draining. Adviced to not use powder base or plant based products and to use rinse aid. Dishwasher checks good."

We serviced a

MAYTAG RANGE

Model MGR6600FZ1

Near Rochester, NY 14623

Josh Henchen

Job Details: 09/20/2022

"Replaced Bake Burner per conversation with TechLine. Tested bake function, working as expected. Range checks good."

We serviced a

KITCHENAID DISHWASHER

Model KUDC20CVBL3

Near Rochester, NY 14617

James

Job Details: 09/20/2022

Unit not washing top rack. Service call on prior visitMiddle spray arm not rotating. Cleaned filter and pump near chopper and tested. Spray arms are now rotating. If problem persists replace WPW10780877

We serviced a

WHIRLPOOL DRYER

Model MEDB766FW

Near Rochester, NY 14624

Josh Henchen

Job Details: 09/20/2022

"Customer stated unit not working. Checked and found no codes, diagnostic checked good. Ran all cycles, heated and started fine. Dryer checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14624

Josh Henchen

Job Details: 09/20/2022

"Replaced heater element per SP: S17304. Tested dishwasher, checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ00

Near Webster, NY 14580

Andres V

Job Details: 09/20/2022

"Customer stated unit was leaking water Into fresh food section. I diagnosed unit and found drain plug to be clogged. I cleared out ice and took off back panel, I cleaned out plug and cleared out drain hole. Water now pour through properly and does not back up."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Webster, NY 14580

Andres V

Job Details: 09/20/2022

"Customer stated unit had several issues first is water was coming out the freezer because the drain plug was clogged I cleared out drain plug poured hot water down it to clear it. She also stated that water dispensing was very slow. I took filter off and tried dispenser water came out alot faster, customer needs new filter. Last was when they bought fridge doors were not aligned right and gasket started to tear. This gasket is glued on to door and cannot be taken off like the others. Ordering door. When I was taking off bins in the freezer noticed that one of the brackets is broken and not securing the bin.; ordrng 1 LW10550669 (Door not t. Not. Tt t t t. R r rrbf r rr r t ndrntnrtt r r) and 1 W10850332 (Bracket) and 1 WPW10493169 (Bin)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Rochester, NY 14618

Ray Benedetto

Job Details: 09/20/2022

Thawed out excess frost from behind evap cover. Replaced bimetal/harness.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Rochester, NY 14610

Ray Benedetto

Job Details: 09/20/2022

"Replaced dual water valve. Tested water dispenser. Unit receiving water, no leakage. Took pictures of where water accumulated from previous visit."

We serviced a

KITCHENAID RANGE

Model KGRC707LBS0

Near Rochester, NY 14618

Jeremy

Job Details: 09/20/2022

Replaced control board for no function. Unit checks good.

We serviced a

WHIRLPOOL OVEN

Model AGR6603SFW4

Near Rochester, NY 14609

Jeremy

Job Details: 09/20/2022

Customer stated oven door makes clunking noise when closing. Found that oven door does not close all the way on left side and hinge moves when door is closed. Ordering hinges and receivers.; ordrng 1 WPW10299227 (Left Hinge) and 1 WPW10299226 (Right Hinge) and 2 W10647259 (Hinge Receiver)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Rochester, NY 14625

Jeremy

Job Details: 09/20/2022

Customer thought bail arm on ice maker was supposed to be down all the time. Explained that bail arm only drops when icemaker cycles to check ice level in bucket. Verified icemaker operation in diagnostics. Unit operating as expected.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Fairport, NY 14450

Jeremy

Job Details: 09/20/2022

Replaced sump and motor for diverter not positioning correctly. Unit checks good.

We serviced a

KITCHENAID RANGE

Model KFGC558JSS01

Near Rochester, NY 14606

Josh Henchen

Job Details: 09/20/2022

Replaced spark module and tested unit still not holding temp once reached. Called techline and they said to change the wire harness WPW10701462. SR#7734630733; ordrng 1 WPW10701462 (Wire Harness)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Ontario, NY 14519

Andres V

Job Details: 09/20/2022

Customer states that soap dispenser won't stay closed. Examined dispenser saw that the tab is broken so it cant latch. Ordering dispenser.; ordrng 1 W10861000 (Dispenser) and 1 WP8269145 (Bracket)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Fairport, NY 14450

Jeremy

Job Details: 09/20/2022

"Customer stated washer will not spin. Found splines in basket hub stripped and splines on transmission shaft worn. Replaced basket hub as temp fix so washer can be used. Will require gearcase replacement for permanent fix. Quoted for gearcase replacement.; rqstng P&A on 1 W11454734 (Gearcase), ordrng 1 W10721967 (CAM) and 1 Sh15 (Shipping), used 1 W10528947 (HUB) from stock"

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Rochester, NY 14624

Ray Benedetto

Job Details: 09/20/2022

"Unit is making grinding sound during use. Oil leaked over stator and rotor. Could not remove rotor or agitator. Needs gearcase, motor, rotor, slider and clutch to repair. Need to follow-up with customer. Couldn't collect service fee.; ordrng 1 W11393685 (Gearcase) and 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W10734521 (Slider) and 1 W10754448 (Clutch)"

We serviced a

WHIRLPOOL WASHER

Model LSQ9549PW6

Near Rochester, NY 14611

Josh Henchen

Job Details: 09/20/2022

Customer stated unit isn't agitating the clothes properly. Checked and found agitator not spinning properly. Ordering agitator assembly WP3951744.; ordrng 1 WP3951744 (Agitator assembly.)

We serviced a

MAYTAG REFRIGERATOR

Model KFXL25RYMS0

Near Rochester, NY 14624

Ray Benedetto

Job Details: 09/20/2022

Ice maker had ice in tray but wasn't dropping. Verified unit had 120 VAC into component. Was able to cycle and fill ice maker. Adjusted side flapper so that it wouldn't snag on auger case. Power cycled unit. Customer will monitor.; dspstn on spec-tagged invntry: 1 WPW10349187 VALVE

We serviced a

WHIRLPOOL RANGE

Model WFG525S0HZ0

Near Ontario, NY 14519

Andres V

Job Details: 09/20/2022

Customer stated unit would randomly give them F2E1 for shorted keypad. I took off back panel examined ribbon for cuts or tears but did not see any. Customer had a part previously replaced but not sure if it was keypad or ACU. I'm ordering the whole assembly and replacing it ; ordrng 1 W11159621 (Acu)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near North Chili, NY 14514

Ray Benedetto

Job Details: 09/20/2022

"Replaced drain pump. Tested with auto-diagnostic. No leakage, all operations normal. Calibrated unit."

We serviced a

WHIRLPOOL DRYER

Model MED7230HW

Near Fairport, NY 14450

Jeremy

Job Details: 09/20/2022

"Customer stated unit is making excessive noise after dryer gets hot. Found noise coming from drum rollers. Used repair kit to replace rollers, idler and belt. Also found dryer vent restricted unit to get to hot leading to extra noise. Customer cleaned dryer vent, unit checks good.; used 1 4392067 (REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Liverpool, NY 13088

Doug Balcom

Job Details: 09/20/2022

Replaced dampers. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near Scottsville, NY 14546

Ray Benedetto

Job Details: 09/20/2022

"Squealing noise coming from dryer. Found seized pulley inside unit. Replaced repair kit, sound eliminated. Tested for power and heat, operating normal.; used 1 4392067 (Repair Kit) from stock"

We serviced a

KENMORE WASHER

Model 110.21302013

Near Farmington, NY 14425

Jeremy

Job Details: 09/20/2022

"New part is damaged, need to reorder.; ordrng 1 WPW10276397 (Drain Pump)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Fulton, NY 13069

Dave F

Job Details: 09/20/2022

Replaced compressor for being seized . Vacuumed unit down past 500 microns and recharged . Unit is now cooling as expected.; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Ontario, NY 14519

Andres V

Job Details: 09/20/2022

I used the service tool to flash the board. Also replaced the soap dispenser. I ran a diagnostic cycle unit ran cycle successfully.; dspstn on spec-tagged invntry: 1 W11322903 CNTRL- ELEC and 1 W11524105 DRAWER

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Ontario, NY 14519

Andres V

Job Details: 09/20/2022

Replaced lint screen.

We serviced a

KITCHENAID DISHWASHER

Model KDTE704DPA0

Near Penfield, NY 14526

Andres V

Job Details: 09/20/2022

Customer stated that UI went out again. I diagnosed unit and tried to find the reason why this panel keeps going out. Water seems to be finding its way into panel but I cannot see where. Customer states that this is the last panel they will be repairing. ; ordrng 1 W10850350 (UI)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14609

Andres V

Job Details: 09/20/2022

Replaced lid lock. Unit was not installed because they had a replacement in the mean time. I plugged unit in and tested the lid lock in diagnostic mode. ; dspstn on spec-tagged invntry: 1 W11307244 LATCH

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near West Henrietta, NY 14586

Ray Benedetto

Job Details: 09/20/2022

Ice maker not cycling and stuck in mid-cycle. Component is receiving 120 VAC. Needs ice maker to repair.; rqstng P&A on 1 W10882923 (Ice Maker)

We serviced a

GE REFRIGERATOR

Model HPS15BTHJRWW

Near Rochester, NY 14607

Andres V

Job Details: 09/20/2022

Installed new fan motor and fan blade. Unit no longer makes noise.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Fulton, NY 13069

Dave F

Job Details: 09/20/2022

The taste the customer is getting is from the braided water line . Unit needs copper line installed . Water filter housing keeps popping open when using water . When you push the filter housing closed it barely latches . Ordering housing ; ordrng 1 WPW10394053 (housing)

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near East Syracuse, NY 13057

Doug Balcom

Job Details: 09/20/2022

Customer states they get lock on screen when unit is turned on. Found lid lock defective.ordering lid lock.; rqstng P&A on 1 W11316250 (Lid lock)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW01

Near Oswego, NY 13126

Doug Balcom

Job Details: 09/20/2022

When gasket was removed from freezer door discovered the door liner is warped caused from insulation inside the door. The door will not close and seal properly. Ordering a new door assembly.; rqstng P&A on 1 W10746789 (Door assembly)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW08

Near Wolcott, NY 14590

Doug Balcom

Job Details: 09/20/2022

Customer states door won't seal and light stays on. Found top of door and door liner bowed down. Ordering a door assembly.; ordrng 1 W10746780 (Door assembly)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Camillus, NY 13031

Doug Balcom

Job Details: 09/20/2022

Customer states unit makes noise when running. Machine is unlevel. Leveled machine ran diagnostic test no codes. Unit passed all tests. Unit is operating as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL5

Near Weedsport, NY 13166

Doug Balcom

Job Details: 09/20/2022

Customer states dishwasher will not drain. Ran dishwasher and found it draining slow. Removed drain pump and found a piece of broken glass in it. Removed glass reassembled ran test cycle no codes unit is operating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model KUDP02SRSS3

Near Webster, NY 14580

James

Job Details: 09/20/2022

Replaced both door balancers and tested. One year warranty on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW09

Near Rochester, NY 14617

Andres V

Job Details: 09/19/2022

Customer stated gasket was coming off. I reinstalled gasket and made sure it was in crevis and not coming off.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14606

Ray Benedetto

Job Details: 09/19/2022

Vegetables freezing in crisper drawer. Damper not opening/closing properly and making loud noise. Ordering Damper and cover for repair.; ordrng 1 W11087463 (Damper) and 1 W11133099 (Damper Cover)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rochester, NY 14606

Dave L

Job Details: 09/19/2022

Found out of balance error code I. Diagnostics. Customer states one load did not spin completely. Tests ok in diagnostics. This is user error.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Webster, NY 14580

Andres V

Job Details: 09/19/2022

Customer stated door was not closing properly. I inspected the door and noticed that it was falling apart at the bottom hinge. Unit needs new door and hinges.; ordrng 1 LW10865738 (Right door) and 1 WPW10397055 (Bracket) and 1 WP681249 (Screw) and 1 WPW10470155 (Cam door)

We serviced a

JENN AIR RANGE

Model JGS8860BDP

Near Pittsford, NY 14534

Jeremy

Job Details: 09/19/2022

Customer stated oven does not heat. Checked and found control is not sending voltage to bake ignitor. Ordering oven control; ordrng 1 WP8507P229-60 (Control) and 1 Sh15 (Shipping)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Churchville, NY 14428

Ray Benedetto

Job Details: 09/19/2022

Ice maker not making ice. Found motion arm broken off of ice maker. Ordering ice maker for repair. Hmm; ordrng 1 W11557001 (Ice Maker)

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Rochester, NY 14606

Dave L

Job Details: 09/19/2022

Found actuator disconnected from the cam. Replaced actuator. Calibrated and tested ok; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Pittsford, NY 14534

Jeremy

Job Details: 09/19/2022

Found dispenser door does not close causing detergent to be dispensed too early. Ordering dispenser and inner door.; rqstng P&A on 1 W10908291 (Inner door) and 1 W10861000 (Dispenser)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Rochester, NY 14623

Jeremy

Job Details: 09/19/2022

Replaced motor and capacitor for motor just humming and cycles not starting. Unit checks good.

We serviced a

MAYTAG DRYER

Model MDE3000AYW

Near Rochester, NY 14626

Dave L

Job Details: 09/19/2022

Dryer is noisy. Ordering rollers and idler; ordrng 2 12001541 (Roller)s and 1 WP6-3700340 (Bearing)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF990SLAM02

Near Webster, NY 14580

James

Job Details: 09/19/2022

"Damaged 2 8mm lok and used 1 8-2mmlok. Replaced evap and pressurized to 132psi. Vacuumed and recharged. Unit began cooling. Customer is to monitor. ; dspstn on spec-tagged invntry: 2 W11504423 COUPLER AL 8X2 2 W11504424 COUPLER BR 8X1.8 , 2 W11506620 COUPLER AL 8X8 , and 1 W10898074 SEALANT"

We serviced a

JENN AIR MICROWAVE

Model JMV9169BAP

Near Rochester, NY 14607

Dave F

Job Details: 09/19/2022

Microwave door not shutting . Found the latches on the door the spring is broken and is apart of the door . Door is no longer available.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Pittsford, NY 14534

Dave F

Job Details: 09/19/2022

"Replaced jazz board . Unit started cooling and tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT , used 1 WPW10503278 (ADC - JAZZ) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Honeoye Falls, NY 14472

Dave F

Job Details: 09/19/2022

Ice bin door stuck open . Found piece of door foam stuck in between flap and freezer . Shuts good now . Right side bottom door hinge making noise while opening put Vaseline on hinge and is no long making noise . Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM00

Near West Henrietta, NY 14586

Ray Benedetto

Job Details: 09/19/2022

"Unit dripping into fresh food compartment. Found clogged drained tube in rear of unit. Thawed out sheet of ice under evaporator drain pan. Verified that tube was clear. Unit had full frost pattern, operating normal."

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Webster, NY 14580

James

Job Details: 09/19/2022

Replaced dispenser door and tested in Diagnostics.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Webster, NY 14580

James

Job Details: 09/19/2022

Unit flashes all leds when knob is turned. Tested unit and this function is normal. Feature is new compared to previous model. Recalibrated control and tested drain and spin.

We serviced a

WHIRLPOOL COOKTOP

Model WFE530COES0

Near Penfield, NY 14526

James

Job Details: 09/19/2022

Replaced control and tested oven. Unit functions properly. One year warranty on repair.

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Rochester, NY 14626

Dave L

Job Details: 09/19/2022

Unit will not terminate spin in normal cycle. Tried to rash control. Update did not work and washer will no longer operate. Returning with ACU; ordrng 1 W11322901 (Control)

We serviced a

WHIRLPOOL OVEN

Model WEG515S0LV1

Near Rochester, NY 14612

Dave L

Job Details: 09/19/2022

Found cookie sheet touching the bake Ignitor and preventing ignition. Moved pan. Unit tested ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW2

Near Rochester, NY 14612

Dave L

Job Details: 09/19/2022

Dispatch doesnt match model and serial tag. This customer will need a proper dispatch. Review notes before sending another tech

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Penfield, NY 14526

James

Job Details: 09/19/2022

Replaced evap cover and control. Customer is to monitor

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Rochester, NY 14620

Josh Henchen

Job Details: 09/19/2022

"Customer stated it just stopped working. Checked and found 0 Volts to dishwasher. Plugged into different outlet, Dishwasher turns on, no codes. Ran diagnostic, functions properly. Recommended talking to landlord about an electrician. Dishwasher checks good."

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Henrietta, NY 14586

Ray Benedetto

Job Details: 09/19/2022

Lint residue on clothes arpt end of cycle. Cleaned out venting to alleviate issue. Recommended that landlord cleans venting periodically.

We serviced a

MAYTAG WASHER

Model MVWB835DW

Near Clyde, NY 14433

Doug Balcom

Job Details: 09/19/2022

Customer states washer will not start just shuts off. Ran diagnostic test found F5E2 error code lid lock. Replaced lid lock. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.; used 1 W10810403 (Lid lock) from stock

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Hilton, NY 14468

Dave L

Job Details: 09/19/2022

Replaced worn cam due to grinding noise. Unit tested good. ; used 1 W10721967 (CAM) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Irondequoit, NY 14609

James

Job Details: 09/19/2022

Ticking noises in cabinet and ice freezes together in bin. Called techline sr7734613666They recommend replacing ice door and separator for frost in ice bin. Customer wants appliance replaced for ongoing issues. ; ordrng 1 W11171728 (Door) and 1 WPW10577864 (Separator)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Fairport, NY 14450

Josh Henchen

Job Details: 09/19/2022

"Customer stated leaking from front eight corner. Checked and found F8E4. Ran diagnostic, checks good. No water in float switch tray. Ran pro wash cycle, no leaks. Customer will monitor. Dishwasher checks good"

We serviced a

MAYTAG DISHWASHER

Model MDB84949SKZ0

Near Fairport, NY 14450

Josh Henchen

Job Details: 09/19/2022

Failed to be able to pull dishwasher out far enough to work. Customer was busy on phone call with patient. They will have it pulled out for next monday.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT