Service History 97 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Cicero, NY 13039

Chuck G

Job Details: 05/08/2023

Customer stated that the unit is not cooling in the fresh food compartment. After inspecting unit i found ice buildup on the evaporator causing poor airflow. Ordering heater/harness W11650662; ordrng 1 W11650662 (Harness / heater)

We serviced a

KITCHENAID OVEN

Model KODC304ESS01

Near Brewerton, NY 13029

Chuck G

Job Details: 05/08/2023

Customer stated after running a self clean on both ovens afterwards the lower oven would not work. I could not turn on broil or bake elements in lower oven in diagnostics. Ordering control WPW10721210 and thermostat W11165152; ordrng 1 WPW10721210 (Control) and 1 W11165152 (Thermostat)

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Baldwinsville, NY 13027

Chuck G

Job Details: 05/08/2023

Replaced control and valve. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Baldwinsville, NY 13027

Chuck G

Job Details: 05/08/2023

Replaced lid and gearcase. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDW01

Near Utica, NY 13501

Chuck G

Job Details: 05/04/2023

Compressor drawing .41 amps. Replaced compressor. Vacuumed unit down to 500 microns. Charged unit with 47 grams of R600a. Evap had a frost pattern. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDW04

Near East Syracuse, NY 13057

Chuck G

Job Details: 05/04/2023

"Customer wanted to make sure everything is working properly with the unit. Freezer temp 3.5 and fresh food temp 34.5. I explained to the customer how the unit cycles and operates. Fans, evaporator, compressor and temps tested good. Unit tested good"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KWH1

Near Rochester, NY 14617

Dave L

Job Details: 05/04/2023

Door hitting left side of cabinet before closing. Adjusted feet to level tub. Tests ok.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, NY 14620

Andres V

Job Details: 05/04/2023

Unit has a F7E1 for basket speed fault. When we turn basket by hand we can hear the bearing. Unit needs new bearing. ; ordrng 1 W11454741 (Gearcase) and 1 W11481722 (Actuator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Syracuse, NY 13209

Chuck G

Job Details: 05/04/2023

"Customer stated that unit is still making a high pitch sound. After inspecting unit i found that the line going to condenser is causing a vibration, i used heat probe to buffer the sound. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW2

Near Rochester, NY 14612

James

Job Details: 05/04/2023

Unit got stuck on sensing. Reset control and tested. Unit functioned when tested. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDM00

Near Rochester, NY 14620

James

Job Details: 05/04/2023

Replaced compressor and pressure tested to 140psi. Unit began cooling once plugged in.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Rochester, NY 14624

James

Job Details: 05/04/2023

Customer jad a video of unit making grinding noise in spin cycle. Removed rotor and inspected. Raised feet to give more clearance underneath and calibrated. Ran max spin successfully. Customer is to monitor.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Rochester, NY 14624

James

Job Details: 05/04/2023

Pump not circulating through spray arms. Feed tube extension not installed when sump was replaced and missing. Need parts. Atec warranty. ; ordrng 1 W11178672 (Sump) and 1 W10861745 (Tube)

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Irondequoit, NY 14617

Dave L

Job Details: 05/04/2023

Replaced harness due to pressure hose failure. Tests ok; dspstn on spec-tagged invntry: 1 W11183910 HARNS-WIRE

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Rochester, NY 14624

James

Job Details: 05/04/2023

"Unit not draining and upper rack fell off. Replaced drain pump and rack adjusters. Tested twice and verified operation. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN and 1 W11085683 SUMP&MOTOR , used 2 Wpw10546503 (Adjuster) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Bloomfield, NY 14469

Jeremy

Job Details: 05/04/2023

"Replaced control, water valve, and lid lock for leaking and not starting a cycle. Ran factory calibration cycle. Ran unit on max fill bulky items and it began overflowing. Found broken tub causing severe water leak. Advised customer to contact whirlpool customer care. Ordering tub, gearcase, suspension, tub ring.; ordrng 1 W11219115 (Tub) and 1 W11449840 (Gearcase) and 1 W11130362 (Suspension) and 1 W10849477 (Tub Ring)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Rochester, NY 14624

James

Job Details: 05/04/2023

"Unit making grinding noise. Replaced cam and tested. Calibrated and noise didn't return. One year warranty on repair. ; used 1 W10721967 (Cam), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL RANGE

Model MGR6600FZ6

Near Webster, NY 14580

Dave L

Job Details: 05/04/2023

Control receives 120vac but does not power on ordering control; ordrng 1 W11621746 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14619

James

Job Details: 05/04/2023

Unit leaking from rh corner of door. Replaced gasket and tested. Found no leaks. If problem persists replace sump. ; dspstn on spec-tagged invntry: 1 W11483553 GASKET

We serviced a

JENN AIR RANGE

Model JGRP430WP01

Near Penfield, NY 14526

Andres V

Job Details: 05/04/2023

Diagnosed unit found burner lighting inconsistently. Burner was clean and not clogged with grease. When comparing the spark to the other burners the igniter seemed very weak. ; ordrng 1 W10833887 (Spark Ignitor)

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Fairport, NY 14450

Jeremy

Job Details: 05/04/2023

"Customer stated unit leaked. Carpeting around washer is wet, most significantly in front of unit. Carpet in front of unit is sopping wet. Carpeting is only damp under unit. Filled unit to max fill let it agitate and drain. No evidence of water inside washer cabinet or on outside of tub. No evidence of water around drain pump, hose or gearcase. If washer was leaking carpet would be just as wet under unit. Unable to make unit leak, unit operating as expected."

We serviced a

GE DRYER

Model Gtd65ebsj2ws

Near Webster, NY 14580

Dave L

Job Details: 05/04/2023

Replaced broken drive belt ; used 1 4392065 (REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW04

Near Fairport, NY 14450

Jeremy

Job Details: 05/04/2023

"Freezer is 25 degrees. Found frost only on lower rungs of evaporator. Compressor drawing one amp. Possible restriction in sealed system. Ordering sealed system.; ordrng 1 W11557671 (Compressor) and 1 W11566897 (Evaporator) and 1 W11504416 (8.5/6) and 1 W11506635 (Access Valve) and 1 W11504448 (5/1.8) and 1 W11506620 (8NK AL) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11506619 (8NK) and 1 W11504433 (6/4) and 1 W11504447 (5/1.8) and 1 W11109499 (Drier), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Pittsford, NY 14534

Jeremy

Job Details: 05/04/2023

"Replaced UI for no defrost as advised by techline. Verified heater operation. Unit checks good, customer to monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Pittsford, NY 14534

Jeremy

Job Details: 05/04/2023

Water lines are different on new door. Ordering correct fitting for water line.; rqstng P&A on 1 WP2300868 (5/16 x 5/16)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Pittsford, NY 14534

Jeremy

Job Details: 05/04/2023

Replaced sump for wash motor not running. Unit tested good.

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Webster, NY 14580

Andres V

Job Details: 05/04/2023

Unit stopped making noise when I pulled machine apart and put it back together. Drum seems to be out of round theirs a gap when it is tumbling also theirs a gap between the front panel and cavity of unit. ; ordrng 1 279740 (Front panel) and 1 W10828905 (Bulkhead) and 1 W10899578 (Drum) and 2 WPW10359270 (Shaft)s and 2 WP348197 (Washer)s and 2 W11229607 (Nut)s

We serviced a

WHIRLPOOL WASHER

Model WTW4800BQ1

Near Webster, NY 14580

Dave L

Job Details: 05/04/2023

Tested washer in diagnostics and normal. No errors and the machine tested normally. Suspecting am out of balance error to be the cause of the unfinished cycle. ; dspstn on spec-tagged invntry: 1 WPW10683603 VALVE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Rush, NY 14543

Jeremy

Job Details: 05/04/2023

Unit making excessive vibrating noise coming from back of unit. Determined noise to possibly be coming from copper water line rattling or compressor. Noise stops after moving unit slightly forward. Wrapped tape and foam around copper line and put foam under compressor. Unit running quietly. Customer to monitor.

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Baldwinsville, NY 13027

Chuck G

Job Details: 05/04/2023

"Upon replacing gearcase, rotator , stator , slider and clutch i discovered that the basket was not lining up with the new gearcase, i also found that new lid was defective. ReOrdering lid W11259006 and gearcase W11393685; ordrng 1 W11259006 (Lid) and 1 W11393685 (Gearcase)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS0

Near Webster, NY 14580

Dave L

Job Details: 05/04/2023

Replaced pump assembly due to weak wash motor. Tested in diagnostics.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Webster, NY 14580

Dave L

Job Details: 05/04/2023

Placed data loggers and removed air return restrictions. Placed perma gum in air supply. Returning to retrieve data loggers ; schdld next appmnt for 5/8 MON !

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Webster, NY 14580

Dave L

Job Details: 05/04/2023

Ui disconnect error. Found corrosion on UI connector. Cleaned connection. If problem persists order W11478526.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Rochester, NY 14612

Dave L

Job Details: 05/04/2023

"Freezer door harness is damaged at hinge causing no ice. Ordering freezer door ; ordrng 1 LW11026425 (Freezer door), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Rochester, NY 14626

Dave L

Job Details: 05/04/2023

Replaced freezer door due to open fill tube heater. Customer to monitor for ice after 24 hours

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Ontario, NY 14519

Andres V

Job Details: 05/04/2023

Customer showed us video of how unit would stop mid cycle. Unit does not have error codes. We can hear relay opening and closing when door switch is pushed in but takes a few seconds to register it. Unit needs new board. ; ordrng 1 W11618917 (ACU)

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Walworth, NY 14568

Andres V

Job Details: 05/04/2023

Replaced damaged lid. Tested it on a diagnostic. Unit is locking and working properly

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Rochester, NY 14618

Andres V

Job Details: 05/04/2023

"UI was unresponsive once it did come on it automatically started a cycle. I checked error codes found F0E5, F6E3,F2E1. Basket does not move freely gearcase is making a clicking noise when trying to spin. ; ordrng 1 W11419171 (ACU) and 1 W11478526 (Ui) and 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W11260238 (Rotor) and 1 W10734521 (Slider)"

We serviced a

WHIRLPOOL DRYER

Model WED4900XW2

Near Rochester, NY 14618

Andres V

Job Details: 05/04/2023

"Found timer not working on certain cycles. Checked start switch and door switch both tested good. Gave customer quote for repair but wants to husband about it, if they want repair order (8566184); schdld next appmnt for 5/11 THU !"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM08

Near Rochester, NY 14619

Andres V

Job Details: 05/04/2023

Ordered wrong harness ordering correct one. ; ordrng 1 W11650659 (Harness) and 1 W11399989 (Heat probe)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Rochester, NY 14607

Andres V

Job Details: 05/04/2023

Checked amp drawage found .98 amps being pulled. Checked freezer for frost build up but did not see any. Unit seems to be working properly. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHV00

Near Fairport, NY 14450

Jeremy

Job Details: 05/01/2023

"Unit not making ice. Found fill tube frozen up. Verified voltage to heater. Heater tested open. Unit needs freezer door (LW11026428). Quoted for freezer door replacement. Repair cost outweighs cost of refrigerator. Customer requested quote for repair, sending estimate.; rqstng P&A on 1 LW11026428 (Freezer Door) and 1 Sh15 (Shipping)"

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Geneseo, NY 14454

Dave F

Job Details: 05/01/2023

Oven not lighting . unit has mice didnt find any chewed wires other then ground wire . Pushed unit back and the tested upper and lower oven both worked . Unit tested good. Would recommend another unit.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Irondequoit, NY 14617

James

Job Details: 05/01/2023

Unit grinding during agitating. Clutch nut unscrewed and pulley shield contacting pulley. Reinstalled nut and adjusted cover. Calibrated and tested Diagnostics cycle successfully. 30 days warranty on repair.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Webster, NY 14580

James

Job Details: 05/01/2023

F7E1. Unit hums when agitating. Replaced capacitor and calibrated. Unit functions properly. ; used 1 W11395618 (Capacitor) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB8949SBB2

Near Webster, NY 14580

James

Job Details: 05/01/2023

Panel selects random cycles when operating. Replaced control panel and tested. One year warranty on repair.

We serviced a

MAYTAG WASHER

Model MVWB835DC5

Near Rochester, NY 14626

Andres V

Job Details: 05/01/2023

Customer stated unit was not locking. I diagnosed unit found lock had shorted causing unit to turn on and off. I replaced lid lock and tested it. Unit is working properly

We serviced a

WHIRLPOOL DRYER

Model WED9200SQ1

Near Webster, NY 14580

James

Job Details: 05/01/2023

Replaced element and tested. Unit functions properly.

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Webster, NY 14580

James

Job Details: 05/01/2023

Replaced drum and installed foam around blower housing. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDW04

Near East Syracuse, NY 13057

Chuck G

Job Details: 05/01/2023

Replaced control. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GBS0

Near Webster, NY 14580

James

Job Details: 05/01/2023

"S2291 parts labor for rails. Middle rails broken at welds. Rh adjuster broken. ; used 1 WPW10546503 (Adjuster), 1 W11259785 (Track), and 1 W11259786 (Track) from stock"

We serviced a

WHIRLPOOL DRYER

Model GGW9250PW3

Near Irondequoit, NY 14617

James

Job Details: 05/01/2023

"Unit not heating. Found thermal fuse blown. Replaced fuse and verified operation. ; used 1 Wp3392519 (Fuse), and 1 Sh15 from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1FR

Near Hilton, NY 14468

Dave L

Job Details: 05/01/2023

Front panel and console are damaged. Ordering both; ordrng 1 W11622500 (Console) and 1 W11416371 (Front panel)

We serviced a

KITCHENAID MICROWAVE

Model KMLS311HSS09

Near Rochester, NY 14610

Andres V

Job Details: 05/01/2023

Customer stated fan and light were not coming on. I replaced the control but was still getting same result. Ordering left side control. ; ordrng 1 W11227003 (Control)

We serviced a

WHIRLPOOL FREEZER

Model WRX986SIHZ00

Near Rochester, NY 14618

Andres V

Job Details: 05/01/2023

I replaced the control board on unit. We're unsure of what's going on with this issue. I talked to DF about it and he believes it is a sealed system issue but not sure. Unit is cooling ok in fresh food but not the freezer. Customer states hes had to defrost this unit manually then it would cool fine. It is pulling 137 watts. Customer is to monitor the evap defrost pattern.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ08

Near Churchville, NY 14428

Andres V

Job Details: 05/01/2023

Customer stated unit was not hearing again. I diagnosed unit found wrong fuse and magnatron was put on which caused fuse to pop and not heat. SR 7736297471; ordrng 1 W11256462 (Diode) and 1 W11391712 (Magnatron) and 1 W10832024 (Thermostat) and 1 WPW10574736 (Capacitor)

We serviced a

MAYTAG WASHER

Model mhw8630hw3

Near Spencerport, NY 14559

Andres V

Job Details: 05/01/2023

Got SAID code so unit can be connected to WiFi.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Irondequoit, NY 14617

James

Job Details: 05/01/2023

Replaced sump assembly and tested. Unit functions properly.

We serviced a

WHIRLPOOL OVEN

Model KFEG500EBL0

Near Irondequoit, NY 14617

James

Job Details: 05/01/2023

"Bake not working. Light bulb dead. 242v to element. Replaced element and bulb. Tested bake cycle successfully. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W10779716 ELEMENT- BAKE , used 1 Sh15, and 1 8009 (Bulb) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Avon, NY 14414

Jeremy

Job Details: 05/01/2023

Customer complaint oven not hot enough. Found that oven is heating properly. Calibrated unit up 15 degrees. Customer to monitor.

We serviced a

KITCHENAID DISHWASHER

Model KTFM404KPS0

Near Livonia, NY 14487

Dave F

Job Details: 05/01/2023

Replaced dishwasher heater according to service pointer . Tested unit. Tested good; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rome, NY 13440

Chuck G

Job Details: 05/01/2023

Replaced compressor. Vacuumed unit down to 500 microns. Charged unit with 68 grams of R600a. Evap has a frost pattern. Unit tested good

We serviced a

KITCHENAID OVEN

Model KODE507ESS

Near Manlius, NY 13104

Chuck G

Job Details: 05/01/2023

"Replaced UI , upper & lower control and temp sensor. Tested lower oven monitoring temps. Unit tested good"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Syracuse, NY 13215

Chuck G

Job Details: 05/01/2023

Unit not spinning. Error code F7E6 and F7E7. Actuator tested bad. Replaced actuator. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 WPW10006355 (Actuator) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV06

Near Camillus, NY 13031

Chuck G

Job Details: 05/01/2023

Vibration sound coming from unit. After inspecting unit i found that the braided water supply was vibrating on the back panel. I repositioned the water line. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Rochester, NY 14623

Dave L

Job Details: 05/01/2023

"Used evaporator and compressor due to low side leak on the evaporator. Began cooling after repair. ; dspstn on spec-tagged invntry: 1 W11504416 COUPLER BR 8.5X6 1 W11504423 COUPLER AL 8X2 , 1 W11504424 COUPLER BR 8X1.8 , 1 W11506619 COUPLER BR 8 , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, NY 14624

Dave L

Job Details: 05/01/2023

Repaired connection to defrost heater that was preventing the defrost cycle from running.

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SKB 0

Near Brockport, NY 14420

Dave L

Job Details: 05/01/2023

Upper rack clip on right side was out of place allowing the top rack to fall. Adjusted clip to allow for proper operation on top rack. Tests ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Brockport, NY 14420

Dave L

Job Details: 05/01/2023

Replaced torn gaskets

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Rochester, NY 14626

Dave L

Job Details: 05/01/2023

Unit was not cooling due to a frosted evaporator coil. Found disconnected heater connector at evaporator. Repaired connection and defrosted the evaporator. Tested ok. ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS 1

Near Rochester, NY 14626

Dave L

Job Details: 05/01/2023

Customer concerned with operation of the dishwasher control panel. Found half seated connection from UI to control at the control board. Reseated. Tested ok in diagnostics. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN and 1 W11085683 SUMP&MOTOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near Syracuse, NY 13219

Chuck G

Job Details: 05/01/2023

Freezer not cooling. Compressor drawing 1 amp. Evap has a frost pattern. Compressor and fans randomly stop. Control is unresponsive with no lights on. Fans compressor and connections test good. Ordering control W11562260; ordrng 1 W11562260 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Hilton, NY 14468

Dave L

Job Details: 05/01/2023

The washer is rinsing everything in hot water. Found that the hoses were reversed. Switched hoses into correct position. Tested ok. P

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM01

Near Scottsville, NY 14546

Jeremy

Job Details: 05/01/2023

"Fresh food section not cooling properly, freezer is proper temp. Damper motor was stuck closed. Ordering damper.; ordrng 1 WPW10594330 (Damper)"

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near West Henrietta, NY 14586

Jeremy

Job Details: 05/01/2023

Drain pump is stuck on and door will not unlock. Was able to get unit in diagnostics and to fill. Found that unit is over sudsing. Filled and drained unit a few times. Advised customer to run clean cycle a few more times to flush remaining detergent from tub. Advised to run clean washer cycle regularly with affresh tablets. Unit operating as expected.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHV00

Near Fairport, NY 14450

Jeremy

Job Details: 05/01/2023

Unit not making ice. Found fill tube frozen up. Verified voltage to heater. Heater tested open. Unit needs freezer door (LW11026428). Quoted for freezer door replacement. Repair cost outweighs cost of refrigerator.; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

KITCHENAID RANGE

Model KFED500ESS03

Near Penfield, NY 14526

Jeremy

Job Details: 05/01/2023

"Customer concerned cooktop not level. Found that unit was out of level. Leveled unit and checked cooktop, unit checks good."

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Brighton, NY 14620

Jeremy

Job Details: 05/01/2023

"Door will not unlock and drain pump stays on continuously. Unit does drain. Found some debris in pump and made sure air trap is clean. Unit has faulty pressure switch or control. Unit is stacked and dryer will need to be removed to perform further troubleshooting. Quoted for control and pressure switch. Customer stated they would have dryer removed. Customer will call to authorize repair.; rqstng P&A on 1 W11201286 (Control) and 1 WPW10448876 (SWITCH- WL), states that autho needed"

We serviced a

AMANA DISHWASHER

Model ADB1400AMS0

Near Spencerport, NY 14559

Jeremy

Job Details: 05/01/2023

New panel is dented. Re ordering panel.; ordrng 1 W10671878 (Panel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFG00

Near Victor, NY 14564

Jeremy

Job Details: 05/01/2023

"Freezer not cold enough, fresh food section fine. Found that ambient temperature around unit has been dropping below 50 degrees causing improper cooling. Explained unit should be installed where ambient temp does not go below 55 degrees. Unit operating as designed."

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Rochester, NY 14624

Andres V

Job Details: 05/01/2023

Customer stated unit is not making ice. Diagnosed unit found fill tube to be frozen. Ordering new door. ; ordrng 1 LW11026429 (Freezer door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM08

Near Rochester, NY 14619

Andres V

Job Details: 05/01/2023

Customer stated unit was not cooling in the fresh food section. I found evap harness to be loose and heating element not coming on. Unit needs new harness. ; ordrng 1 W11405276 (Harness)

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Rochester, NY 14619

Andres V

Job Details: 05/01/2023

"I replaced the gearcase, rotor, slider, agitator and lid. Calibrated unit then ran a diagnostic cycle. Unit is working properly. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"

We serviced a

MAYTAG DISHWASHER

Model KDFM404KPS0

Near Irondequoit, NY 14617

Andres V

Job Details: 04/27/2023

Replaced connector to water valve. Tested unit dishwasher is now working properly.

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Hilton, NY 14468

Dave L

Job Details: 04/27/2023

Customer was unable to get a load of wash to complete because the water supply was shut off. Instructed customer on how to properly start the unit. Tested ok when water was supplied

We serviced a

MAYTAG DISHWASHER

Model KDFM404KPS0

Near Irondequoit, NY 14617

Andres V

Job Details: 04/27/2023

Reolaced heating element for service pointer. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

MAYTAG RANGE

Model MGR7700LZ1

Near Canandaigua, NY 14424

Jeremy

Job Details: 04/27/2023

"Center oval burner slow doesn't ignite. Found that ignitor was misaligned causing spark to not hit gas. Adjusted ignitor, unit tested good."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14621

Andres V

Job Details: 04/27/2023

"Customer stated unit is not turning on. This rent a center does not have a 220 plug. I did check door swtich, fuse, start switch and wiring but did not see anything wrong."

We serviced a

MAYTAG WASHER

Model MHW5100DW0

Near Webster, NY 14580

James

Job Details: 04/27/2023

Unit starts squeaking and vibrating excessively on high spin. Need basket/drum assembly. 10 years parts warranty. Need hoses replaced. ; ordrng 1 8212487RP (Hose)

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Rochester, NY 14621

Andres V

Job Details: 04/27/2023

Terminal screw and nut where missing. Had extra ones I put on.

We serviced a

KENMORE REFRIGERATOR

Model 596.76572600

Near Rochester, NY 14612

Dave L

Job Details: 04/27/2023

Found unit running but not cooling. High side leak at the drain pan loop. System is likely contaminated. Customer is going to replace

We serviced a

WHIRLPOOL DRYER

Model WGD9200SQ1

Near Pittsford, NY 14534

Jeremy

Job Details: 04/27/2023

Unit will not start and has F01 error code. Found that control board has burned out. Control is no longer available. Unit is not repairable.

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS0

Near Webster, NY 14580

James

Job Details: 04/27/2023

Unit leaking into door. Lower spray arm rotating intermittently and middle is not moving. Need pump. ; ordrng 1 WPW10455261 (Sump) and 1 Sh15

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Greece, NY 14626

Dave L

Job Details: 04/27/2023

Customer canceled at the door no reschedule

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Rochester, NY 14616

Dave L

Job Details: 04/27/2023

Replaced ice maker due to position switch failure. Tested ok in diagnostics. Cycled power. Customer to monitor after 24 hours

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Irondequoit, NY 14617

Dave L

Job Details: 04/27/2023

"Water valve continues to fail. Voltage is correct to valve. Ice maker operates normally. Worked with DF for parts order ; ordrng 1 W11666461 (Tube) and 1 W10795418 (Tube) and 1 W11346622 (Filter housing) and 1 W11431179 (Tube) and 1 W11043763 (Control), states that autho needed"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Rochester, NY 14623

Dave L

Job Details: 04/27/2023

Customer had found water on the MVWB765FW3 floor after last load. Found drain hose clamp incorrectly placed allowing water to leak during drain reseat clamp tested ok.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS1

Near Ontario, NY 14519

James

Job Details: 04/27/2023

Replaced acu and ui. Tested diagnostics cycle successfully.

We serviced a

MAYTAG DISHWASHER

Model WDF540PADM3

Near Fairport, NY 14450

Jeremy

Job Details: 04/27/2023

"Found that wash motor has failed, control is operating properly. Replaced pump and motor, unit tested good.; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR"

We serviced a

KITCHENAID DISHWASHER

Model KUDE60FXSS3

Near Spencerport, NY 14559

Andres V

Job Details: 04/27/2023

"Replaced lower spray arm and door seal. Tested unit, dishwasher is working properly."