Service History 97 - Appliance Tec

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ0

Near Rochester, NY 14607

Andres V

Job Details: 01/23/2023

Customer stated unit was making a noise. I diagnosed unit found the nut that holds the splutch down fell off causing splutch to grind. I reccomended getting it replaced but customer wanted old one put back on. I found the nut I put it back together and tested it and did not hear any noise.

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Shortsville, NY 14548

Jeremy

Job Details: 01/23/2023

Customer stated that cycle pauses after about 10 minutes on any cycle including timed dry and they have to start it again. Ran unit on timed dry and allowed unit to run for 25 minutes without issue. Ordering control and console for intermittent operation.; ordrng 1 W11526014 (CONTROL) and 1 W11413567 (Control Panel)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN506EPA01

Near Rochester, NY 14618

Josh Henchen

Job Details: 01/23/2023

"Replaced door switch due to intermittent lights, Found switch burnt. Tested after replacing door switch, refrigerator checks good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Manchester, NY 14548

Jeremy

Job Details: 01/23/2023

Customer stated lid is not locking and unit not functioning. Ran unit on normal with customer and explained the operation as it filled. Explained and demonstrated that lid does not lock until rinse phase. Unit operates as expected.; dspstn on spec-tagged invntry: 1 W11307244 LATCH

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Victor, NY 14564

Jeremy

Job Details: 01/23/2023

"Unit out of level causing improper door alignment and door closure. Leveled unit, door closes properly."

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Rochester, NY 14606

Josh Henchen

Job Details: 01/23/2023

"Replaced heating element due to a break in coils/no heat. Tested dryer, is reaching temp and cycling as expected. Dryer checks good."

We serviced a

WHIRLPOOL OVEN

Model WFE535S0LZ2

Near Rochester, NY 14611

Josh Henchen

Job Details: 01/23/2023

"Replaced wire harness and tested. Range door is unlocked and preheated to 350, operates as expected. Range checks good"

We serviced a

MAYTAG WASHER

Model MHW8200FC0

Near Rochester, NY 14624

Josh Henchen

Job Details: 01/23/2023

"Replaced door due to bent hinges not allowing door to close properly. Tested new Hinge and door, closing properly with a little resistance. Washer checks good."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14624

Josh Henchen

Job Details: 01/23/2023

"Customer stated unit stopped spinning/advancing from final spin. Checked and found F2E1,F7E1. Capacitor isn't working properly. Ordering Capacitor W11428524.; ordrng 1 W11428524 (Capacitor)"

We serviced a

WHIRLPOOL FREEZER

Model WRB322DMBM03

Near Caledonia, NY 14423

Jeremy

Job Details: 01/23/2023

"Replaced door closer, bracket and gear for freezer door not closing properly. Due to location of unit (see attached photo) unable to verify proper seal on freezer gasket on left side. Gasket appears even across top and bottom. If problem persists unit will need to be removed from cabinet."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW

Near Rochester, NY 14616

James

Job Details: 01/23/2023

Filter housing dripping with water turned off. Replaced filter head and tested. Found no leaks.

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH53520CS4

Near Spencerport, NY 14559

Dave L

Job Details: 01/23/2023

Sr7835538180 documented sparking issue due to incorrect use of metal cooking rack.

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW3

Near Webster, NY 14580

Dave L

Job Details: 01/23/2023

Replaced wash basket. Tested ok.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFZ01

Near Rochester, NY 14622

Dave L

Job Details: 01/23/2023

Unit is cooling poorly due to a low side leak at the evaporator. Customer was undecided and will let us know if they want Tom proceed with the repair; rqstng P&A on 1 W10836706 (Evaporator) and 1 W11504445 and 1 W11504436 (6/8.1) and 1 WPW10143759 (Drier) and 2 W11506620 (8mm alum)s and 1 Sh (Sh)

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Rochester, NY 14612

Dave L

Job Details: 01/23/2023

Replaced temperature sensor due to f3-e2 error. Cleared errors and tested in diagnostics . Customer to monitor.

We serviced a

KITCHENAID DISHWASHER

Model KUDKO3ITBT1

Near Rochester, NY 14626

Dave L

Job Details: 01/23/2023

Replaced left side rack support.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Rochester, NY 14622

Andres V

Job Details: 01/19/2023

"Customer stated unit was not heating and making a noise. When I tested unit initially it did not heat up. I checked power, heating element and fuses. I then checked connections at the timer and temp knob. I did not see anything wrong. I tested unit again and it started heating. Unit seemed to have a loose connection. I could not duplicate noise, customer is to monitor."

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Honeoye Falls, NY 14472

Josh Henchen

Job Details: 01/19/2023

Customer stated dented front panel upon delivery and that there was no pading on the outside. Took picture of dented front panel and dishwasher needs sound proof pad. Ordering Front panel W11416371 and sound proof pad W11579564; ordrng 1 W11416371 (Front panel) and 1 W11579564 (Sound proof pad)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Canandaigua, NY 14424

Jeremy

Job Details: 01/19/2023

"Replaced inlet valve, unit still having issue. Water not flowing through filter housing and frozen reservoir. Ordering parts per SP W11451777A and housing.; rqstng P&A on 1 WP2300868 (5/16 union), ordrng 1 WP2198677 (1/4 union), rqstng P&A on 1 W10844267 (Housing) and 1 W10801011 (Reservoir) and 1 W10841140 (Food Grade Silicone)"

We serviced a

WHIRLPOOL WASHER

Model NTC3500FW00

Near Canandaigua, NY 14424

Jeremy

Job Details: 01/19/2023

Replaced lid latch unit still has same issue. Found bent out of balance arm not hitting switch. Ordering out of balance arm assembly.; ordrng 1 W10869495 (Out of balance switch)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB9

Near Farmington, NY 14425

Jeremy

Job Details: 01/19/2023

Customer stated unit not washing dishes. Unit has F4E3 error and wash motor does not run. Control sending proper voltage to motor. Ordering sump and motor.; schdld next appmnt for 1/23 MON !

We serviced a

MAYTAG RANGE

Model MER8800FZ1

Near Rochester, NY 14623

Josh Henchen

Job Details: 01/19/2023

Customer stated burner comes on but shuts off at a certain point. Checked and found dual infinite switch not working properly. Ordering Switch W10857622.; ordrng 1 W10857622 (DUAL INFINITE SWITCH)

We serviced a

WHIRLPOOL WASHER

Model WFW9400SW00

Near Farmington, NY 14425

Jeremy

Job Details: 01/19/2023

"Unit has F2E1 error and full of water. Found debris in drain trap causing blockage, got water to drain. Found that unit is extremely loud during spin and able to wobble basket by hand. Basket support is broken. Cost of repair outweighs cost of new machine."

We serviced a

WHIRLPOOL DRYER

Model MGD6230HC0

Near Rochester, NY 14609

Andres V

Job Details: 01/19/2023

"I replaced the UI. Tested unit, dryer now makes end of cycle noise."

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ

Near Hilton, NY 14468

Dave L

Job Details: 01/19/2023

Replaced drain pump due to broken impeller. Tested ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Pittsford, NY 14534

Jeremy

Job Details: 01/19/2023

Replaced heater in accordance with special project. Unit tested good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Fairport, NY 14450

Josh Henchen

Job Details: 01/19/2023

"Replaced fill valve due to being busted and water flooding out. Ran diagnostic cycle, all functions as expected. Washer checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Fairport, NY 14450

Josh Henchen

Job Details: 01/19/2023

"Replaced control due to water valve not opening to allow water in. Ran diagnostic cycle, all functions as expected. Recommended a clean cycle to help remove extra suds."

We serviced a

WHIRLPOOL OVEN-MW COMBO

Model KOCE500ESS20

Near Churchville, NY 14428

Josh Henchen

Job Details: 01/19/2023

"Customer stated microwave wouldnt pop popcorn that great when he first got it. Now when he starts microwave it shows F1E5 after a few secs. Checked and found F1E5, order magnetron W11578959 and inverter W11578579.; ordrng 1 W11578959 (Magnetron) and 1 W11578579 (Inverter)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Rochester, NY 14610

Andres V

Job Details: 01/19/2023

"Customer stated unit would start then stop and she would have to start the cycle again. I diagnosed unit did not find any error codes. I made sure door is closing correctly and theirs no obstruction. Also checked the overflow tray but their was no water I couldn't duplicate issue, Unit is running properly, customer is to monitor unit. ; dspstn on spec-tagged invntry: 1 W11460962 PANEL- UI and 1 W11462458 CNTRL- ELEC"

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Penfield, NY 14526

Andres V

Job Details: 01/19/2023

Customer stated unit was not spinning properly and making a noise. I diagnosed unit found the bolt that holds down the rotor snapped in half in the tub. I cannot get bolt out so a new tub would be needed. I told customer the price for the tub and he has decided to get a new washer.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Penfield, NY 14526

Andres V

Job Details: 01/19/2023

Customer stated she had F7E1 error code. I put unit into diagnostic mode and ran a cycle. I heard a humming noise coming from underneath. I checked the capacitor and found an open line. Had capacitor with me I replaced it then tested it. Unit working properly now. ; used 1 W11395618 (Capacitor) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS4

Near Pittsford, NY 14534

Andres V

Job Details: 01/19/2023

"Customer stated unit was not washing. I diagnosed unit found that pump was not circulating the water. I replaced the sump and pump, tested unit. Unit now washes properly. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Pittsford, NY 14534

Andres V

Job Details: 01/19/2023

Customer stated clothes got stuck under the agitator. I found agitator was loose causing it to catch clothes. I took off agitator and tools clothes out. Put agitator back on and tightened down.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Irondequoit, NY 14609

James

Job Details: 01/19/2023

Unit leaking from ceiling. Dual valve cracked. ; ordrng 1 W11482383 (Valve)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Rochester, NY 14607

James

Job Details: 01/19/2023

Igniter not turning on. 120v to safety valve at infinite resistance. No neutral at igniter. Need valve; ordrng 1 WP98014893 (Valve)

We serviced a

JENN AIR REFRIGERATOR

Model JFC2087HRP

Near Brighton, NY 14610

James

Job Details: 01/19/2023

Unit not making ice. Icemaker motor stripped. Replaced icemaker and cycled successfully. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER

We serviced a

KITCHENAID RANGE

Model KEBC247VSS02

Near Rochester, NY 14618

James

Job Details: 01/19/2023

F5 door lock error. Micro switch shorted and motor shorted to ground. Replaced latch assembly and tested oven and self clean. Unit functions properly. One year warranty on repair.

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ2

Near Webster, NY 14580

James

Job Details: 01/19/2023

Replaced drawer and tested.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near Webster, NY 14580

James

Job Details: 01/19/2023

Unit not washing. 115v to pump at 8.8ohms. Need pump and lower spray arm. Left part. ; ordrng 1 WPW10491331 (Spray arm) and 1 W11085683 (Pump)

We serviced a

WHIRLPOOL WASHER

Model MHW5630HC0

Near Hilton, NY 14468

Dave L

Job Details: 01/19/2023

Replaced torn bellow. Tested ok.

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Hilton, NY 14468

Dave L

Job Details: 01/19/2023

Replaced Gearcase due to failing seal. Tested ok; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Rochester, NY 14612

Dave L

Job Details: 01/19/2023

Belt guard came off and was rubbing on belt. Ordering cover and belt. ; ordrng 1 W11409708 (Belt guard) and 1 W11239857 (Belt)

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Rochester, NY 14621

Dave L

Job Details: 01/19/2023

Found open shifter. Control only sending 60 vac to shifter. This is damaging clutch. Ordering another clutch and control. ; ordrng 1 W10812418 and 1 W10754448 (Clutch)

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFZ05

Near Rochester, NY 14621

Dave L

Job Details: 01/19/2023

Unit is not cooling due to a low side leak. Ordering evap and compressor; ordrng 1 W11407409 (Evaporator) and 1 WPW10143759 (Drier) and 1 W11506635 (Process tubes) and 1 W11209866 (Compressor)

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW3

Near Webster, NY 14580

Dave L

Job Details: 01/19/2023

Wash basket is significantly out of round causing the unit to become out of balance. Ordering wash basket. ; ordrng 1 W10752719 (Tub)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Webster, NY 14580

Dave L

Job Details: 01/19/2023

Fresh food evaporator is frosting on left side due to poor cover seal and bowed drain pan. Ordering cover and pan kit; ordrng 1 W11457241 (Drain pan) and 1 W11211387 (Cover)

We serviced a

WHIRLPOOL OVEN

Model WFG775H0HZ2

Near Webster, NY 14580

James

Job Details: 01/19/2023

F6e1 turned on bake and turned off and flame continues. Unplugged unit and burner was still lit. Turned off gas supply. Gas valve is stuck on to bake burner. Called safety. 7735526725. 1-866_550_5136; ordrng 1 W10919226 (Valve gas)

We serviced a

KITCHENAID OVEN

Model KFDD500ESS02

Near Webster, NY 14580

James

Job Details: 01/19/2023

Upper door hinges frozen need hinges. Replaced broiler on lower and preheated oven successfully. ; ordrng 1 WPW10485733 (Hinge lh) and 1 WPW10485732 (Hinge rh)

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Pittsford, NY 14534

Jeremy

Job Details: 01/19/2023

"Customer stated laundry not spinning out. Unit has F9E1 and F3E1 error codes and door does not unlock. Found that coin trap was full of debris causing slow drain situations. Removed debris, unit tested good."

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near West Henrietta, NY 14586

Josh Henchen

Job Details: 01/19/2023

"Replaces shield due to damage to shield and control for faulty operation. Ran diagnostic cycle, all functions as expected. Ran Drain and spin cycle, operates as expected. Washer checks good.; dspstn on spec-tagged invntry: 1 W11611306 CNTRL- ELEC"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Sodus, NY 14551

James

Job Details: 01/18/2023

Unit needs W11135391Panel flashing several leds. Reset and problem remains. Need panel. Customer contacting Maytag for authorization.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Clifton Springs, NY 14432

Jeremy

Job Details: 01/18/2023

Freezer door gasket does not stay seated in door. Found channel in freezer door is warped in left corner causing seal to pop out. Ordering freezer door.; ordrng 1 LW10636409 (Freezer door)

We serviced a

MAYTAG WASHER

Model MHW5500FW0

Near Newark, NY 14513

Jeremy

Job Details: 01/18/2023

"Customer stated unit sounded like metal was banging in drum. Ran diagnostic cycle and found no abnormal noises. Inspected rotor and shocks, all properly secured. Inspected top and found counter weight bolt slightly loose possibly causing noise. Tightened bolt, unit checks good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Pittsford, NY 14534

Jeremy

Job Details: 01/18/2023

"Replaced icemaker and container, unit checks good.; dspstn on spec-tagged invntry: 1 SH15 STANDARD S/H"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Sodus, NY 14551

James

Job Details: 01/18/2023

Control will not turn on. Found door switch broken. Disconnected door switch and bypassed to test control. Freezer at 15 ff at 37. Adjusted damper. Need switch. ; ordrng 1 W11384469 (Switch)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Pittsford, NY 14534

Jeremy

Job Details: 01/18/2023

"Unit is shaking excessively during spin cycle. Tub was favoring right side of unit, adjusted leveling legs so tub is centered in cabinet. Unit checks good. If problem persists order basket drive and gearcase."

We serviced a

FRIGIDAIRE DISHWASHER

Model LFBD2412SF0A

Near Fairport, NY 14450

Jeremy

Job Details: 01/18/2023

Replaced door latch for no function. Unit tested good.

We serviced a

MAYTAG DISHWASHER

Model KDTE334GPS0

Near Brockport, NY 14420

Dave L

Job Details: 01/18/2023

Found befits jamming drain pumpImpeller. Quoted for drain pump. Customer declined to repair.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS27CXMS0

Near Penfield, NY 14526

Jeremy

Job Details: 01/18/2023

"Icemaker not working. Water frozen in fill chute and unit does not cycle when test switch is pressed. Thawed ice and replaced icemaker, unit checks good."

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW1

Near Webster, NY 14580

Andres V

Job Details: 01/18/2023

"I replaced the bellow. Tested it in a diagnostic cycle, unit no longer leaks and is working properly; dspstn on spec-tagged invntry: 1 W11106747 BELLOW"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ3

Near Brockport, NY 14420

Dave L

Job Details: 01/18/2023

"Switch that was received was broken. Re ordering switch; ordrng 1 WP3149400 (Switch) and 1 W11517959 (Burner), dspstn on spec-tagged invntry: 1 WPW10434452 SWITCH"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ

Near Spencerport, NY 14559

Dave L

Job Details: 01/18/2023

Found iceMaker fill tube frozen. Cleared tube and tested. Tests ok

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Spencerport, NY 14559

Dave L

Job Details: 01/18/2023

Console is intermittently non responsive. ; ordrng 1 W11478526 (Console)

We serviced a

KITCHENAID DISHWASHER

Model KUDKO3ITBT1

Near Rochester, NY 14626

Dave L

Job Details: 01/18/2023

Rack support is broken. Ordering rack support; ordrng 1 WPW10078083 (Rack support)

We serviced a

MAYTAG WASHER

Model MVWC360AW

Near Webster, NY 14580

Andres V

Job Details: 01/18/2023

Customer stated unit was not spinning. I spun tub to make sure it was spinning freely that's when I heard the bearing in the gearcase was bad. I told customer that this is going to need a new gearcase and gave him an estimate. Theyve decided to invest In a new unit.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Webster, NY 14580

Andres V

Job Details: 01/18/2023

"Customer stated unit is leaking from the front left corner. Theirs a service pointer for this issue. The water is splashing off tub ring, unit needs new updated tub ring. ; ordrng 1 W11590590 (Tub ring)"

We serviced a

GE WASHER

Model GTW220ACK7WW

Near Rochester, NY 14609

Andres V

Job Details: 01/18/2023

Customer stated unit was not filling with much water. I diagnosed unit found unit is not hooked up to hot water and customer had water temp set to warm. I advised her to only use cold water since that's the only water source she has.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Irondequoit, NY 14617

Dave L

Job Details: 01/18/2023

"Lower spray arm is cracked causing a leak at the r door corners. Ordering spray arm; ordrng 1 W10837249 (Lower spray arm), dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Rochester, NY 14612

Dave L

Job Details: 01/18/2023

Console is unresponsive. Visible corrosion on rear of console. Ordering console; ordrng 1 W11135391 (Console)

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Rochester, NY 14625

Jeremy

Job Details: 01/18/2023

"Unit has F9E1 error for slow drain. Found drain pump not running intermittently. Replaced drain pump, unit tested good.; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP"

We serviced a

WHIRLPOOL RANGE

Model GFG474LVS0

Near Ontario, NY 14519

James

Job Details: 01/18/2023

Flames were orange on all burners but later went away. Tested all burners and oven and found no issues. Suspect spill on burners or gas valve not opening properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Hilton, NY 14468

Dave L

Job Details: 01/18/2023

Evaporator fan motor is loud. Ordering fan. ; ordrng 1 WP2315539 (Evap fan)

We serviced a

KITCHENAID RANGE

Model KFGC506JSS

Near Hilton, NY 14468

Dave L

Job Details: 01/18/2023

Replaced UI and appliance manager due to intermittent convection bake feature. Customer to monitor.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near Webster, NY 14580

James

Job Details: 01/18/2023

Replaced icemaker and bin. Cycled icemaker successfully. Top lr led dead. Replaced led and tightened door handles. ; used 1 W10695459 (Led) from stock

We serviced a

MAYTAG RANGE

Model MER8880AS

Near Webster, NY 14580

James

Job Details: 01/18/2023

Replaced control and tested oven. One year warranty on control and bake element.

We serviced a

WHIRLPOOL FREEZER

Model WRB322DMBM03

Near Caledonia, NY 14423

Jeremy

Job Details: 01/18/2023

Gear roller was broken during repair and need left hand door bracket. Ordering gear and bracket.; ordrng 1 12002497 (Gear) and 1 WPW10330991 (Bracket)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Geneva, NY 14456

Josh Henchen

Job Details: 01/18/2023

"Customer stated washer would sense then shut off. Checked and found F9E1, had long drain house ran resting on floor. Removed access drain house and tested. Washer is draining correctly. Ran diagnostic cycle, all functions as expected. Washer checks good."

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Geneva, NY 14456

Josh Henchen

Job Details: 01/18/2023

"Customer stated washer is making a banging noise. Checked and found no codes. Removed cap and took washplate off. Resecured retainer and nut to washplate due to noise in agitation cycle. Ran diagnostic cycle, all functions as expected. Washer checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Geneva, NY 14456

Josh Henchen

Job Details: 01/18/2023

Customer stated right door gasket is ripping. Checked and found gasket ripped and slight airflow from fresh food section. Ordering Gasket W11456682.; ordrng 1 W11456682 (Gasket fresh food)

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Geneva, NY 14456

Josh Henchen

Job Details: 01/18/2023

"Customer stated rinse aid seems to not be coming out. Checked and found no error codes, Ran diagnostic cycle all functions as expected. Dispenser is moving switches to operate. Customer will monitor, if problem persists Order Dispenser WPW10428217.; schdld next appmnt for 1/25 WED !"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Rochester, NY 14609

Andres V

Job Details: 01/18/2023

"Replaced the capacitor. Tested washer, unit now working properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN506EPA01

Near Rochester, NY 14618

Andres V

Job Details: 01/18/2023

Customer stated lights are not working when opening right side door. I diagnosed unit and found door switch connections to be loose and caused it to short. Unit needs new switch. ; ordrng 1 W11384469 (Door switch)

We serviced a

MAYTAG FREEZER

Model MRT118FFFZ09

Near Rochester, NY 14617

James

Job Details: 01/18/2023

Freezer gasket wont seal to cabinet. Replaced gasket and adjusted feet. Doors sealing properly. If problem persists replace door.

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDW0

Near Rochester, NY 14622

James

Job Details: 01/18/2023

Unit leaves towels soaked. Tested unit and found drain hose on house is slow to drain. Washer functions properly.

We serviced a

MAYTAG DRYER

Model MED6630HC1

Near Webster, NY 14580

James

Job Details: 01/18/2023

Replaced motor and blower wheel. Tested and verified operation. ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER

We serviced a

GE WASHER

Model GTW490ACJWS

Near Rochester, NY 14621

Andres V

Job Details: 01/18/2023

"Customer stated unit was not going into a spin cycle. I diagnosed unit found issue with the control board, board is covered in roaches. I informed customer that we will not be replacing any parts on that unit until it is cleared of any roaches."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Irondequoit, NY 14609

Andres V

Job Details: 01/18/2023

Customer stated unit was not turning on. I diagnosed unit and found that unit was only getting 120v. Customer is getting electrician to come out.

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Rochester, NY 14621

Andres V

Job Details: 01/18/2023

"I replaced the gearcase, rotor, stator, slide, shifter and lid lock. Unit still will not shift into a spin cycle. I noticed that the connector that goes to the shifter looked damaged so I spliced them and connected and tested it but still will only agitate. I need a second opinion on what's going on with unit. ; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Rochester, NY 14620

Andres V

Job Details: 01/17/2023

Customer stated unit would not do anything. I powered unit up and one of the lights was blinking. I canceled the cycle then looked up error codes but their was none. I then started a normal cycle and unit start working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW2000HW0

Near Rochester, NY 14608

James

Job Details: 01/17/2023

"Replaced pressure switch and hose, drain pump and hose. Tested rinse and spin and unit functions properly. ; dspstn on spec-tagged invntry: 1 W10906604 PUMP-DRAIN"

We serviced a

MAYTAG RANGE

Model MER8674AS0

Near Ontario, NY 14519

James

Job Details: 01/17/2023

Broil key shorted on control. Replaced control and tested. Unit functions properly. One year warranty on repair. ; used 1 Sh15 from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHB1

Near Caledonia, NY 14423

Jeremy

Job Details: 01/17/2023

"Unit full of water. Ran drain cycle, unit drains good. Found some foreign material in filters that could have caused issue. Advised customer on scraping dishes before putting in dishwasher. Unit operates as expected.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Webster, NY 14580

James

Job Details: 01/17/2023

"Unit leaking from lh side. Could not find source of leak. Ordering vent. ; ordrng 1 W11416460 (Vent), dspstn on spec-tagged invntry: 1 W11483553 GASKET"

We serviced a

KITCHENAID OVEN

Model KSGG700ESS6

Near Irondequoit, NY 14609

James

Job Details: 01/17/2023

Unit sparks and doesn't ignite bake. Fl burner knob doesn't line up. Adjusted bake igniter and tested several times. Adjusted knob trim so it's aligned. Unit functions properly.

We serviced a

WHIRLPOOL DRYER

Model WGD7120HC

Near Henrietta, NY 14467

Jeremy

Job Details: 01/17/2023

"Unit taking too long to dry. Found restriction in vent hood. Removed restriction, unit checks good.; dspstn on spec-tagged invntry: 1 279834 COIL KIT"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADB3

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 01/17/2023

"Replaced tub gasket, unit checks good."

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Victor, NY 14564

Jeremy

Job Details: 01/17/2023

Part not received. Rescheduling appointment.; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04R

Near Pittsford, NY 14534

Jeremy

Job Details: 01/17/2023

"Unit not dispensing ice. Found teeth on ice container coupling broken. Motor is working properly. Ordering ice container and motor coupling; ordrng 1 W11347840 (Ice Container) and 1 WP2220458 (Coupling) and 1 W10852956 (Spring), dspstn on spec-tagged invntry: 1 W11202789 MOTOR"

We serviced a

AMANA WASHER

Model NTW4701BQ1

Near Rochester, NY 14623

Jeremy

Job Details: 01/17/2023

Customer stated they had water on the floor after running washer. Checked and found unit is not leaking. Water is coming from top of tub and running down cabinet walls. Possible cause is what customer was washing at the time. All functions check good in diagnostics. Customer to monitor.