Near Pittsford, NY 14534
Steve
Job Details: 10/01/2019
DRYER ESTATE TEDX640EQ2 Replaced broken belt. The dryer tests good. ; used 1 341241 (BELT) from stock
Near Fairport, NY 14450
Steve
Job Details: 10/01/2019
REFRIGERATOR KENMORE 106.50023.211 Replaced thermostat for warm temps in freezer causing no ice production. The customer is going to monitor.
Near Webster, NY 14580
Evan
Job Details: 10/01/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated that unit was dripping from underneath and upper rack was not gliding properly. Checked for error codes. No codes were present. Discovered that unit was leaking from flex hose running to machine. Machine itself was not dripping. Suggesting for customer to contact installers to replace hose. Top rack adjuster on left side had come apart causing rack not to operate. Reassembled adjuster and tested rack. Unit tested good
Near Fairport, NY 14450
Dave
Job Details: 10/01/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Top rack falling off . Track stopper fell off and hit heater . Ordering stoppers W10508950; ordrng 2 W10508950 (stop)s
Near Pittsford, NY 14534
Steve
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM00 Replaced drier and recharged for no cool. The unit is cooling. ; saved tckt
Near Lima, NY 14485
Shaiman
Job Details: 10/01/2019
COOKTOP KITCHENAID KCES956HBL00 Customer is remodeling kitchen and purchased a cooktop that is now recalled. Counter was already cut for the cooktop. Customer states it is Whirlpools responsibility to find a cooktop to replace it with; was told a technician would be sent out to measure the cut out. Cut out was measured at 21.5”x35.5”. The induction cooktop will fit. Called manufacturer to verify. SR: 7725939660
Near Rochester, NY 14626
Shaiman
Job Details: 10/01/2019
WASHER MAYTAG MVWB880BW0 Replaced water valves. Unit testing good.
Near Irondequoit, NY 14622
Shaiman
Job Details: 10/01/2019
WASHER MAYTAG MVWX600XW0 "Called tech line upon arrival. F7E7 & F7E1 error codes stored. Tested spin and agitation, no errors present. Replaced harness. Unit testing good."
Near Fairport, NY 14450
Dave
Job Details: 10/01/2019
REFRIGERATOR KITCHENAID KBFS25EWMS1 Replaced gaskets on refrigerator freshfood section. Doors are sealing as expected.
Near Webster, NY 14580
Evan
Job Details: 10/01/2019
COOKTOP WHIRLPOOL WFE320M0ES2 Customer stated that hot surface indicator will not shut off even after burners are off. Discovered that right front burner is causing issue. Ordering right front element; ordrng 1 W11047722 (BURNER (RF) )
Near Webster, NY 14580
Evan
Job Details: 10/01/2019
WASHER WHIRLPOOL MHW5630HW0 Customer stated unit was producing noise while on high spin upon inspection discovered that suspension was squeaking while in high spin. Specially rear shocks. Attempted to lubricate suspension but issue was still present. Ordering new shocks for rear.; ordrng 2 W11316766 (SHOCK )s
Near Webster, NY 14580
Evan
Job Details: 10/01/2019
RANGE WHIRLPOOL WEG750H0HZ0 Customer stated when running a bake cycle unit will flash. F1e1 (appliance manager )error code and f3e0 (temperature sensor) error code. Replaced appliance manager and ran test bake cycle. Unit preheated as it should. Unit tested good
Near Hilton, NY 14468
David
Job Details: 10/01/2019
DISHWASHER JENN AIR JDB8500AWX3 The dishwasher is not heating because the OWI is not sensing temperature. Ran diagnostics to verify heater operation. 6-6 3-1 7-2 7-1 errors 1Ordering OWI; ordrng 1 WPW10705575 (sensor)
Near Webster, NY 14580
Evan
Job Details: 10/01/2019
DISHWASHER MAYTAG MDB8949SAB1 Customer stated that unit was not responding to commands. Upon inspection discovered that control was receiving 120v but not communicating with UI. Also discovered silver migration on ribbon cable. Called techline to document findings. Techline to cover user interface part cost. Replaced UI and control. Ran test cycle. Unit tested goodParts authorization:S25462
Near Webster, NY 14580
Evan
Job Details: 10/01/2019
WASHER WHIRLPOOL GHW9150PW4 Replacing water valve due to unit filling on its own randomly. Solenoid is failing to shut completely. Replaced valve and ran test cycle. Unit completed cycle as it should. Did advise customer that while removing hoses discovered that cold water shut off may not be functioning properly. Unit was still dripping water even though it was shut off at valve
Near Rochester, NY 14609
Shaiman
Job Details: 10/01/2019
DRYER AMANA NGD4655EW2 Customer reports unit heats intermittently. Coils should be replaced. ; ordrng 1 WPW10328463 (COILS)
Near Rochester, NY 14619
David
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW Door on filter housing cameOff repaired and reinstalled door
Near Rochester, NY 14607
David
Job Details: 10/01/2019
REFRIGERATOR GE PGSS5NFXASS Found unit running but not cooling. Compressor was not running. Changed inverter with spare from truck. Unit began cooking customer toMonitor. Did not charge for spare part
Near Rochester, NY 14608
David
Job Details: 10/01/2019
REFRIGERATOR AMANA ABB1924BRM00 Replaced jazz board and defrosted coil due to unit not cooling. ; used 1 WPW10503278 (ADC - JAZZ) from stock
Near Webster, NY 14580
Evan
Job Details: 10/01/2019
WASHER WHIRLPOOL WTW4955HW1 Customer stating unit will not finish cycle. Upon inspection discovered that unit was missing correct drain hose. Checked for error codes. Unit was displaying code f8e1 for long fill. Also f2e1 for a stuck key error code. Discovered that start key was sticking causing issue with cycle selection. Also discovered that hot side of valve was failing to actuate. Ordering control and water valve ; ordrng 1 W11210459 (WATER VALVE ) and 1 W11256105 (CONTROL )
Near Irondequoit, NY 14622
David
Job Details: 10/01/2019
DRYER WHIRLPOOL WED4850HW0 "Unit was not heating due to an open heater. Replaced heater. Unit tested good; dspstn on spec-tagged invntry: 1 279320 BLOCK-TERMINAL 1 279838 ELEMENT , and 1 TJ5655 CORD-5' 3w"
Near Rochester, NY 14617
David
Job Details: 10/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer had experienced water leaking into the ice bin/door area. Customer turned off the ice maker. Tested ice maker harvest and fill. Icemaker tested good. Freezer temp at 0 fresh food temps at 38. Suspecting ice maker and valve issue. Ordering both. ; ordrng 1 W11294907 (icemaker) and 1 WPW10341329 (water valve assy)
Near Webster, NY 14580
Evan
Job Details: 10/01/2019
WASHER WHIRLPOOL WTW4816FW2 Customer stated that unit would not spin. Checked for error codes. Unit was displaying code f7e1 for basket speed fault. Ran test cycle. Could hear motor attempting to run but never starting. Start capacitor is failing. Replaced capacitor. Ran test cycle. Unit tested good ; used 1 W11158831 (CAPACITOR) from stock
Near Rochester, NY 14608
David
Job Details: 10/01/2019
REFRIGERATOR MAYTAG MFI2269FRZ Replaced damper due to inconsistent temps. The deli cover is missing and is causing improper airflow and will need to be replaced gaskets are also torn ordering cover and gaskets. ; ordrng 1 W10827914 (appliance cover-canv) and 1 W10830048 (gasket-fip) and 1 W10830055 (gasket-fip)
Near Pittsford, NY 14534
Steve
Job Details: 10/01/2019
REFRIGERATOR GE ZIFI240PAII The compressor is running but not cooling at all. The unit has no refrigerant. The cost of repair will outweigh new unit
Near Rochester, NY 14626
Shaiman
Job Details: 10/01/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Unit would not turn on, also would not go into diagnostics. Power was going to machine. Replaced user interface. Repair successful."
Near Rochester, NY 14625
Shaiman
Job Details: 10/01/2019
DISHWASHER KITCHENAID KDFE104DSS2 Unit fills with water but does not wash. No signs of operation from the motor. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Near Fairport, NY 14450
Dave
Job Details: 10/01/2019
OVEN-MW COMBO JENN AIR JMW2427DS01 Replaced user interface for keypad disconnected error . Tested oven preheated to 350. Tested good . Tested microwave. Tested good . No error codes .
Near Fairport, NY 14450
Dave
Job Details: 10/01/2019
MICROWAVE KITCHENAID KCMS2055SSS2 Unit is not heating . Can hear the magnetron humming . Ordering magnetron W10859575 and diode WPW10269016; ordrng 1 WPW10269016 (wire-vltge)
Near Fairport, NY 14450
Dave
Job Details: 10/01/2019
REFRIGERATOR KITCHENAID KBFC42FTS07 Ice maker fill tube was frozen again . Defrosted fill tube . Cycled ice maker . Filled with water but was slow . Customer will install new water valve .
Near Rochester, NY 14616
David
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM00 Unit is not defrosting. No metal was open. Could not get unit to force defrost ordering control and no metal. ; rqstng P&A on 1 WPW10352689 (cntrl-elec) and 1 WPW10392132 (bimetl-def)
Near Rochester, NY 14612
David
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Damper is leaking air and frosting. Secured damper with perma gum. Customer to monitor
Near Victor, NY 14564
Dave
Job Details: 10/01/2019
RANGE WHIRLPOOL WFG515S0ES1 "Techline SR 7726003012 . Unit not lighting . Called techline . Tested different wires . Tested good , power cycled unit . Unit is now working . Turn gas down on left front burner . Did seem to help it light ."
Near Rochester, NY 14624
Shaiman
Job Details: 10/01/2019
DISHWASHER WHIRLPOOL WDF520PADM3 Customer states unit won’t clean the dishes. Motor seems to be working as it should. 7-1 error code stored. Heating element is visibly failed. Replacing heating element. ; ordrng 1 W10518394 (HEATING ELEMENT)
Near Pittsford, NY 14534
Dave
Job Details: 10/01/2019
DISHWASHER MAYTAG MDB8979SEZ0 Called techline SR 7725999521 . The dispatch we received was for service pointer for tracks for the top rack . The tracks for that pointer do not go with this unit . The tracks are different. Unit needs adjusters . Ordering parts for adjusters . Called trade line . They gave me a PL auth MMDXN00APL1; ordrng 2 WPW10251047 (cover)s and 1 WPW10609578 (adjuster) and 1 WPW10609579 (adjuster) and 2 WPW10627763 (adjuster)s
Near Pittsford, NY 14534
Steve
Job Details: 10/01/2019
REFRIGERATOR MAYTAG MVWB955FC0 The washer is getting stuck in drain. F3e1 error code. Cleared pressure hose port and tested. Calibrated and tested. The unit drained for a few minutes then failed again with F3e1 error code. Needs control ; ordrng 1 W10912345 (cntrl-elec)
Near Livonia, NY 14487
Steve
Job Details: 10/01/2019
OVEN MAYTAG MEW6630DDS "Found temp probe out of range causing unit to thinks its preheated and fan constantly running. Put bottom oven temp probe in top oven. The top oven started working.The bottom door need hinges and hinge receivers. Quoted customer. ; rqstng P&A on 1 12001656 (sensor,ovn) and 2 WP74008014 (hnge-door)s and 2 WP74008015 (bracket)s"
Near Rochester, NY 14623
Evan
Job Details: 09/30/2019
OVEN WHIRLPOOL WFG770H0FZ0 Replacing DSI module due to unit not sparking at bake element. Replaced DSI board ran test bake cycle. Unit was still experiencing same issue. Tested harness for continuity harness tested good. Discovered that spark module wire was pinched between cabinet wall. Rerouted wire and test unit. Unit tested good
Near Pittsford, NY 14534
Evan
Job Details: 09/30/2019
COOKTOP JENN AIR JGRP436WP01 Customer stated that timer Chime was going off randomly. Upon arrival checked for error codes. No codes were present. Had customer shut off power at breaker and inspected connections at control and UI. Had customer power breaker back on and ran test bake cycle to 350. Could not replicate issue once resetting breaker and checking connections. Unit tested good.
Near Pittsford, NY 14534
Evan
Job Details: 09/30/2019
DISHWASHER MAYTAG MDB7601AWB Customer stated that unit was leaking. Ran test cycle and removed kick panel to observe. Could not replicate issue while in home. Observed unit for 20 mins while running. Could not replicate leak while observing unit. Suspecting that item may have been hanging through bottom rack causing spray arm to stop causing water to spray at front door. Customer to run cycle and report back if issue persists. ; dspstn on spec-tagged invntry: 1 wp6-919539 SEAL KIT
Near Rochester, NY 14610
Evan
Job Details: 09/30/2019
WASHER MAYTAG MVWB765FW2 Customer stated that unit would not fill with hot water. Checked for error codes. Unit had multiple codes All pertaining to issue with water valve. Cleared codes and test valve in manual test mode. When accusing hot side of valve unit would not fill. Unit needs water valve. Replaced valve and ran diagnostic cycle. Unit actuated both valves as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 W11165546 VALVE
Near Rochester, NY 14607
Evan
Job Details: 09/30/2019
OVEN GE JGBP86BEB2BB Customer stated that control panel would not respond to commands but burners still work. Upon arrival attempted to run bake cycle unit would not accept commands. Removed rear panel and cleaned ribbon cable from UI to control. After doing so was able to run bake cycle. User interface is discontinued but unit is currently working. Customer to monitor
Near Victor, NY 14564
Dave
Job Details: 09/30/2019
DISHWASHER WHIRLPOOL WDT750SAHV0 Replaced door gasket for unit leaking . Tested unit in auto diagnostics. Unit tested good no leaks .; dspstn on spec-tagged invntry: 1 W10300924V GASKET
Near East Rochester, NY 14445
Dave
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRF560SMYM00 Replaced main control board due to unit not defrosting . Tested unit tested good .
Near Penfield, NY 14526
Dave
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Water dispenser was being erratic. Found the UI for the deli drawer had corrosion on it . Replaced board tested unit . Everything is working as expected.
Near Walworth, NY 14568
Dave
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL W2RXEMMWQ00 Replaced thermostat. Tested unit tested good . Unit was in defrost when I left
Near Rochester, NY 14609
Shaiman
Job Details: 09/30/2019
WASHER KENMORE 110.8298311 Lid switch was damaged. Replaced switch. Unit testing good. ; dspstn on spec-tagged invntry: 1 285671 SWITCH-LID
Near Rochester, NY 14612
Shaiman
Job Details: 09/30/2019
WASHER AMANA NTW4516FW2 "Customer reports unit won’t start. Power present, but unit would not fill. Water lines were shut off at a location not near the machine. Customer states plumbing work was recently done in the house. Turned on water. Repair successful."
Near Hamlin, NY 14464
Shaiman
Job Details: 09/30/2019
WASHER AMANA NTW4516FW3 Replaced control & calibrated. Unit testing good.
Near Rochester, NY 14612
David
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced diffuser and thermistor due to freezing temps in the fresh food section. Tested damper in diagnostics. Customer to monitor
Near Penfield, NY 14526
David
Job Details: 09/30/2019
OVEN WHIRLPOOL WFG530S0EB Customer had been experiencing ignition problems. Unit has been working since they called. Unable to recreate the issue. Verified extra ground was still in place. Updated harness has been installed. Made sure nothing was grounding the ignitor in the drawer. Ignitor is likely warping again causing intermittent issue. Recommending that it be replaced. The customer is going to think about the repair. Ignitor is WP9758079
Near Webster, NY 14580
David
Job Details: 09/30/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced harness due to intermittent water. Unit tested good
Near Webster, NY 14580
David
Job Details: 09/30/2019
REFRIGERATOR KITCHENAID KBFS22EWMS5 Replaced water valve and defrosted ice maker fill tube. Customer to monitor only charges cost for part ATEC warranty
Near Mendon, NY 14506
Steve
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL KBSD618ESS01 Separator did not come with ice door. Ordering correct parts; ordrng 1 W10133603 (pad) and 1 WPW10504458 (door-chute) and 1 WPW10546285 (motor)
Near Rochester, NY 14617
Evan
Job Details: 09/30/2019
WASHER WHIRLPOOL WTW6600SW2 Customer stated unit was displaying LD code for long drain. Upon inspection discovered that pump impeller had come detached from pump causing issue. Replaced pump. Ran diagnostic cycle. Unit tested good
Near Pittsford, NY 14534
Evan
Job Details: 09/30/2019
DISHWASHER FRIGIDAIRE FDB2410HIB2A Customer stated that unit was very noisy during beginning portion of cycle. Ran test cycle and could hear noise customer was referring to. Issue is with drain pump. Pump has become very noisy. Pump will need to be replaced. Ordering pump ; ordrng 1 5304483444 (DRAIN PUMP )
Near Webster, NY 14580
David
Job Details: 09/30/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced harness due to intermittent water. Unit tested good
Near Lyons, NY 14489
Dave
Job Details: 09/30/2019
WASHER WHIRLPOOL WTW8040DW4 Replaced water valve housing on unit . Calibrated unit . Tested unit in auto diagnostics. Unit tested good .
Near Rochester, NY 14618
Evan
Job Details: 09/30/2019
DISHWASHER GE GDT720SGF0WW Unit is leaking since repair. Discovered that unit is leaking from wash motor clamp. Ordering wash motor clamp ; ordrng 1 WD24X23177 (HOSE KIT ) and 1 WD35X10382 (CLAMP KIT )
Near Rochester, NY 14611
Shaiman
Job Details: 09/30/2019
WASHER WHIRLPOOL WTW7500GC0 F5E2 F5E3 F5E1 error codes stored. Ran auto test with no issues. Lid latch tested fine during a manual test of the lock. Unit testing good.
Near North Chili, NY 14514
Steve
Job Details: 09/30/2019
REFRIGERATOR GE PSS27SGNABS Replaced main control for no operation. The refrigerator started up and is cooling. ; dspstn on spec-tagged invntry: 1 WR55X10942P CONTROL
Near Churchville, NY 14428
Steve
Job Details: 09/30/2019
DISHWASHER JENN AIR JDB9000CWP Replaced both upper rack adjusters for broken tabs. The dishwasher tests good. ; used 1 WPW10546503 (ADJUSTER) from stock
Near Rochester, NY 14623
Steve
Job Details: 09/30/2019
DISHWASHER KITCHENAID KDTE104DSS Replaced top rack adjusters for broken tabs and fallen rack. The dishwasher tests good.
Near Hilton, NY 14468
David
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Replaced ice maker due to open motor. Unit tested good
Near Churchville, NY 14428
Steve
Job Details: 09/30/2019
RANGE WHIRLPOOL WEE510S0FV1 Replaced panel for paint coming off panel.
Near Rochester, NY 14611
Shaiman
Job Details: 09/30/2019
DRYER WHIRLPOOL WED7500GC0 F4E4 error code stored. No vent is installed on the unit. Seems to be heating as it should. Could not detect any issues.
Near Fairport, NY 14450
Dave
Job Details: 09/30/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Fresh food section is frosted up again . Tested thermistors. All tested good . Evap fan is working good . Defrost mode was on basic . Cabinet has been sealed . . Called techline SR 7725981915. Tech line said to order evap fan and evap cover . Have evap fan on hand . Replaced evap fan . Zip tied and foiled tape thermistor in the correct location . . Customer is going to see if they can get unit replaced as this is a repeat issue .; rqstng P&A on 1 WPW10501260 (cover-evap)
Near Avon, NY 14414
Steve
Job Details: 09/30/2019
DISHWASHER KITCHENAID KUDS30FXWH9 "Found the dishwasher need a chopper blade, gasket main control and harness for not washing and no heat at the heater. The customer is going to replace. ; dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE"
Near Geneseo, NY 14454
Steve
Job Details: 09/30/2019
REFRIGERATOR KENMORE 596.762547 Tested ice maker Found frozen fill tube. Removed ice and tested. Water seems to come out good on second test. The Ff section was 39 degrees. 5he freezer was 6 degrees. Turned freezer temp down a notch. Customer is going to monitor.
Near Geneseo, NY 14454
Steve
Job Details: 09/30/2019
DRYER MAYTAG MDE5500AYW Found user interface is unresponsive. The unit needs a user interface. The washer next to it needs a bearing. The customer is going to replace.
Near Webster, NY 14580
David
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Called Techline to document ice getting stuck in chute. Replaced ice door with no change. Techline recommending that the customer regularly clean the ice bin and pull off of the paddleSlightly before removing glass so ice has a chance to clear. Techline recommending changing the door to resolve issue. Ordering door SR7724761043; ordrng 1 LW11026425 (dor-fip)
Near Rochester, NY 14606
Shaiman
Job Details: 09/30/2019
DRYER MAYTAG MEDB855DC3 "Customer reports the unit would not respond to functions a month prior, then after disconnecting then reconnecting power it started working again. Now the unit is completely unresponsive. 240v at the power supply 120v from each leg. Suspecting a faulty user interface. ; ordrng 1 W10849061 (USER INTERFACE ), dspstn on spec-tagged invntry: 1 279320 BLOCK-TERMINAL and 1 TJ5655 CORD-5' 3w"
Near Rochester, NY 14626
David
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Unit is set at 45 but will not get above 36 and is freezing items. Ordering controls and thermistor. ; ordrng 1 W10838965 (thermistor) and 1 W11043763 (cntrl-elec)
Near Rochester, NY 14606
Steve
Job Details: 09/30/2019
REFRIGERATOR FRIGIDAIRE FFSS2325TE "Turned unit on to test. Compressor starts up and starts to cool. After a couple minutes the compressor shuts off. Manager at Aaron’s does not want to proceed with repair; rqstng P&A on 1 A01078804 (control), states that autho needed"
Near Honeoye Falls, NY 14472
Dave
Job Details: 09/30/2019
MICROWAVE WHIRLPOOL WOC75EC7HS00 F6E0 oven user interface lost connections . called techline SR 7725984517 . Door switch on the left is not contacting the door and recognizing the door isn't closed . Techline said order UI and Harness to appliance manager. Bring appliance board in case . ; ordrng 1 W11261165 (cntrl-elec) and 1 W11353765 (CONSOLE) and 1 W11356990 (HARNESS)
Near Geneseo, NY 14454
Steve
Job Details: 09/30/2019
WASHER GE GFWH1200D0WW Found bellow is ripped causing water to leak. Quoted customer for repair. ; rqstng P&A on 1 WH08X10064 (gasket)
Near Victor, NY 14564
Steve
Job Details: 09/27/2019
DRYER WHIRLPOOL WGD7500GW0 Found motor mount was shaking during operation. found side walls bent and was hitting drum. Added screw to fasten mount. Bent the side walls back but crinkled and is visible to customer. Customer not satisfied with dent on bottom rear corners. Called tech line sr# 7725969131 .
Near Penfield, NY 14526
Dave
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Frost in freezer . Found the door gasket wasn't even . Shimmed t brackets with stainless washers . Sealed cabinet . Heated door gasket reseated .. door is closing as expected. Set unit to recommend temps and turned humidity control on.
Near Webster, NY 14580
Dave
Job Details: 09/27/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 F6E4 float switch error code . Tested unit in auto diagnostics. Tested good . Ran unit in regular cycle.Unit is not having as many suds . Tested dispenser in diagnostics with soap in it . Soap was dispensed . Gave suggestions on best wash cycle . Unit is operating as expected. No issues found . If any more problems persists. May need a control if unit stops mid cycle .; dspstn on spec-tagged invntry: 1 W10888684 DISPENSER DOOR KIT and 1 WPW10605057 PUMP
Near Pittsford, NY 14534
Dave
Job Details: 09/27/2019
MICROWAVE JENN AIR JMW2430DS01 No error codes in unit . Tested unit on 350 . It is getting up to temperature and holding . Customer had calibrated unit and is the correct temperature that Is needed . Tested unit tested good .
Near Rochester, NY 14620
Dave
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL GI0FSAXVY011 Drain tube duck bill was clogged . Replaced with updated drain tube . S Code S38253 . Defrosted drain . Unit is draining .
Near Rochester, NY 14610
Dave
Job Details: 09/27/2019
REFRIGERATOR KITCHENAID KSF26C4XYY03 Condenser fan was not working . . Replaced fan . Condenser fan is working now . Tested unit . Tested good .
Near Farmington, NY 14425
Dave
Job Details: 09/27/2019
WASHER WHIRLPOOL WFW8540FW0 Replaced control and UI . Tested unit in auto diagnostics. Unit tested good . Ran normal cycle . Unit tested good . Parts are covered office KB
Near Rochester, NY 14612
Shaiman
Job Details: 09/27/2019
DISHWASHER MAYTAG MDB8989SHZ0 "Customer reports the unit is leaking, especially on power wash setting, and won’t dry dishes. Could not recreate the leaking event. Machine appeared to be tilted forward. Adjusted legs & let the dishwasher run on power wash setting. Still no leaks present. 6-4 error code stored. Float switch was clear of any debris. Recommend customer to use less detergent to avoid any concerns of over sudsing."
Near Rochester, NY 14609
Shaiman
Job Details: 09/27/2019
WASHER WHIRLPOOL WFW75HEFW0 Unit shuts off seconds after turning it on. Replaced control panel. Unit testing good.
Near Pittsford, NY 14534
Shaiman
Job Details: 09/27/2019
DISHWASHER JENN AIR JDTSS246GP0 "55 was displayed on the user interface, appeared to be frozen. Entered diagnostic mode and no error codes were stored. Exited out of diagnostics, and started unit with no issues. Suspecting the unit froze in the middle of a cycle. Also discovered the machine was filling with cold water, due to the water supply for dishwasher being connected to the cold water line under the sink. Instructed customer to run water at the sink before starting a wash cycle for best wash performance once the water supply issue is resolved. Otherwise, machine seems to be testing good."
Near Pittsford, NY 14534
Shaiman
Job Details: 09/27/2019
DRYER KENMORE 110.967427 Replaced control. Unit testing good.
Near Pittsford, NY 14534
Shaiman
Job Details: 09/27/2019
WASHER KENMORE 110.2087299 "Replaced lid switch, unit testing good. ; dspstn on spec-tagged invntry: 1 WP3949238 SWITCH-LID"
Near Pittsford, NY 14534
Shaiman
Job Details: 09/27/2019
DRYER KENMORE 110.967427 Replaced control. Unit testing good.
Near Pittsford, NY 14534
Shaiman
Job Details: 09/27/2019
WASHER WHIRLPOOL MHW6630HW0 Unit violently shakes during spin cycle. Shipping bolts were still installed. Removed shipping bolts. Repair successful.
Near Rochester, NY 14607
Dave
Job Details: 09/27/2019
REFRIGERATOR GE GSH22JFXMBB I couldn't smell anything in refrigerator . Found old food . . Customer will have refrigerator cleaned . Also wants two water filters sent to them . Ordering part MWFP .; ordrng 2 MWFP (mwf refer water filt -DIRECT SHIP TO CUSTOMER )s
Near Hamlin, NY 14464
David
Job Details: 09/27/2019
DISHWASHER KITCHENAID KUDS30IXBL9 Replaced control and gasket due to unit not responding and leaking; used 1 W10300924V (GASKET) from stock
Near Rochester, NY 14612
David
Job Details: 09/27/2019
WASHER MAYTAG MVWB766FW1 Replaced rusting dispenser drawer and the gearcase due to noise. Calibrated and tested unit
Near Rochester, NY 14618
Dave
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Ice maker not working l has power going to unit . Tried to cycle icemaker . Ice maker not cycling . Ice maker that was brought with me has a broken fill cup . Ordering another ice maker W10882923; ordrng 1 W10882923 (icemaker), dspstn on spec-tagged invntry: 1 W10882923 ICEMAKER"
Near Macedon, NY 14502
Dave
Job Details: 09/27/2019
RANGE JENN AIR JDS9860CDB00 Called customer about fan running after last being there . Cooling fan will continue to run if no sensor detected. Customer will turn breaker off.; saved tckt
Near Ontario, NY 14519
David
Job Details: 09/27/2019
RANGE JENN AIR JGRP436WP02 Reassembled oven door and reinstalled.
Near Rochester, NY 14619
Shaiman
Job Details: 09/27/2019
WASHER MAYTAG MVWB835DW3 "Customer states unit wont complete a cycle on normal setting, timer is not accurate. F3E2 F0E4 error codes stored. Cleared codes then ran test verification cycle. No issues present. Suspecting a faulty control and inlet thermistor. Replacing valves and control board. ; ordrng 1 W11165546 (VALVES) and 1 W11170706 (CONTROL)"
Near Fairport, NY 14450
Steve
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL GC3SHAXVB01 Found the ice bucket full of ice. Removed ice. The flapper seems to be closing. Customer is going to make ice for a couple days and monitor. If problem persists preorder flapper.
Near Macedon, NY 14502
Steve
Job Details: 09/27/2019
DRYER WHIRLPOOL WHD5090GW0 Replaced console ui and knobs for no end of cycle signal. The knobs would not come out in one piece to remove from console. So I replaced them all. The dryer signaled at the end of cycle. The signal is not very loud but is present. The dryer tests good
Near Phelps, NY 14532
Steve
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL WRB329DMBW00 8 degrees in freezer. 39 in FF . 1.07 amps while running. Tried to call tech line but it was closed for updates at the time of call. Replaced main control and damper for arming temps. Customer is going to monitor. ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ and 1 WPW10594330 CONTROL