We serviced a
AMANA REFRIGERATOR
Model ART318FFDB11
Near Utica, NY 13501
Chuck G
Job Details: 02/20/2024
Customer stated that unit is not cooling. After inspecting unit i found that the freezer temp was 69-evap has no frost pattern indicating a leak. Compressor drawing .48 amps. Ordering compressor W11582579; ordrng 1 W11582579 (Compressor) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11506635 (Access valve) and 1 W11504420 (8/6) and 1 W11504416 (8.5/6) and 1 W11504445 (5/4) and 2 W11504449 (4/2)s and 1 W11562258 (Evaporator) and 1 W11504419 (8/7)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Utica, NY 13502
Chuck G
Job Details: 02/20/2024
Customer stated that unit is not making ice or dispensing water. After inspecting unit i found that the unit is getting water. Valves tested bad. Replaced duel valve WPW10279866 and inlet WPW10238100. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MB0
Near Rome, NY 13440
Chuck G
Job Details: 02/20/2024
"Unit is new in the packaging, customer states that unit was slammed off the truck. Glass door shattered and the bottom broiler drawer is dented. Unit needs glass door, drawer liner and bottom broiler drawer (black) ; rqstng P&A on 1 W10874825 (Broiler drawer blk) and 1 W10446851 (Broiler drawer liner)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE08
Near Cazenovia, NY 13035
Chuck G
Job Details: 02/20/2024
"Customer stated that deli drawer and light switch is broke & gaskets are falling off. I verified all issues. After inspecting unit i replaced light switch, i reinstalled gaskets, FF gasket would not seal. The deli drawer tracks are broke along with the trim on top shelf that the tracks attach to. Ordering glass shelf WPW10704017, track right WPW10468556, track left WPW10468555 and FF gasket BLK W11240749; ordrng 1 W11240749 (FF gasket BLK) and 1 WPW10704017 (Glass shelf) and 1 WPW10468556 (Track right) and 1 WPW10468555 (Track left)"
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Syracuse, NY 13215
Anthony V
Job Details: 02/20/2024
Found that blower wheel and idler pulley tested bad ordering WE03X31620 idler pulley WE17X24535 motor blower assembly ; ordrng 1 WE03X31620 (Idler pulley) and 1 WE17X24535 (Motor bl8wer assembly)
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Syracuse, NY 13205
Anthony V
Job Details: 02/20/2024
Found that drum support were bad. Installed repair kit 4392065 truck stock unit tested good ; used 1 4392065 (Repair kit) from stock
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Clay, NY 13090
Anthony V
Job Details: 02/20/2024
Installed new electric control. Ran washer. Unit tested good 10 minutes drive time
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW
Near Chittenango, NY 13037
Chuck G
Job Details: 02/20/2024
"Customer stated that clothes are still coming out wet every other wash. Error code F9E1-long drain and F0E5-off balance. After inspecting the unit i found the suspension, hub and gearcase tested bad. Ordering suspension W11130362, hub W10528947, gearcase W11454734, belt W11239857 and cam W10721967; ordrng 1 W11130362 (Suspension) and 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Chittenango, NY 13037
Chuck G
Job Details: 02/20/2024
"Customer stated that unit is making a grinding sound. No codes. I verified issue & after inspecting i found that the shaft has on rye gearcase is bent causing the pulley to be on an angle rubbing against the belt shield. Ordering gearcase W11454741, cam W10721967, belt W11239857 and shield WPW10427633; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 WPW10427633 (Shield)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Baldwinsville, NY 13027
Anthony V
Job Details: 02/20/2024
Installed. New fan. No noise when I left job 45 minute drive too marcone too pick part up 25 minute drive too job unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Utica, NY 13501
Chuck G
Job Details: 02/20/2024
"Replaced strike, control and harness. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT311FFFZ00I
Near Spencerport, NY 14559
Dave L
Job Details: 02/20/2024
Replaced evaporator due to a a low side leak.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB9FHDXWQ02
Near Ontario, NY 14519
Anthony V
Job Details: 02/19/2024
Found that icemaker is not dropping ice will only work when I force it manually ordering icemaker D7824706Q ; ordrng 1 D7824706Q (Icemaker)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Walworth, NY 14568
Anthony V
Job Details: 02/19/2024
Dishwasher beeps when it gets too final wash found F8E1 error code for water inlet. Water inlet tested bad ordering. W11535094 water inlet ; ordrng 1 W11535094 (Water inlet)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Camillus, NY 13031
Chuck G
Job Details: 02/19/2024
"Customer stated that unit is not completing cycles. Error code F9E1-long drain, F0E1-load in washer during clean cycle and F0E2-over suds. After inspecting unit i found that the drain pump was clogged with debris-i removed the debris from pump filter, ran a diagnostic cycle in which the unit operated as intended. I explained to the customer about how to clean the unit, how much HE detergent to use and cycle selection. Unit tested good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Syracuse, NY 13219
Chuck G
Job Details: 02/19/2024
"Unit is making ice, lights go off and the breaker has to be flipped to restore lights. Replaced LED control. Unit tested good"
We serviced a
MAYTAG DRYER
Model GEW9200LW1
Near Jamesville, NY 13078
Chuck G
Job Details: 02/19/2024
Unit not heating. Element tested bad. Replaced element. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT02
Near Minoa, NY 13116
Chuck G
Job Details: 02/19/2024
Customer stated that the FF door is not sealing. I verified the issue and found that the issue was with the bottom door hinge as it was very loose causing the door to sag-i tighten all screws on all 3 door hinges and the door is now sealing correctly. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Syracuse, NY 13206
Chuck G
Job Details: 02/19/2024
"Customer stated that unit is not adding enough water. No codes. I ran a diagnostic cycle in which the unit operated as intended. Valve, harness and control tested good. I explained to the customer about cycle selection, which cycles work with the deep fill, how to load the unit and how much HE detergent to use. Unit tested good"
We serviced a
GE WASHER
Model GTW465ASN2WW
Near Syracuse, NY 13211
Chuck G
Job Details: 02/19/2024
"Unit grinding. No relevant codes. After running diagnostics & inspecting i found that the grinding sound is coming from the gearcase (leaking oil). Ordering gearcase, pulley, belt, clutch, spring, washer, ties, auger and wash plate ; rqstng P&A on 1 WH03X33730 (Gearcase) and 1 WH03X32097 (Pulley) and 1 WH01X24180 (Belt) and 1 WH05X24185 (Clutch) and 1 WH01X24434 (Spring) and 1 WH01X10759 (Washer) and 1 WH43X31240 (Auger) and 1 WH43X34257 (Wash plate) and 5 WH01X24190 (Cable ties)s"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HW0
Near Cicero, NY 13039
Chuck G
Job Details: 02/19/2024
Customer stated that the turntable will randomly stop and he has to give it a push to get it going again. After inspecting unit i found that the turntable motor tested bad. Ordering turntable motor W10642989; ordrng 1 W10642989 (Motor)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Clay, NY 13090
Chuck G
Job Details: 02/19/2024
Dispenser not working properly. I verified the issue as the dispenser door is not staying shut. Ordering dispenser W10861000; ordrng 1 W10861000 (Dispenser)
We serviced a
WHIRLPOOL WASHER
Model LSQ8543JT1
Near Rochester, NY 14620
Andres V
Job Details: 02/19/2024
"Replaced gearcase and basket drive on unit. Tested it, made sure it was not leaking. Unit is working properly"
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Penfield, NY 14526
Anthony V
Job Details: 02/19/2024
Found during spin cycle that bearings in tub our shot. And part is no longer available. Customer is. Gonna replace washer
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Webster, NY 14580
Anthony V
Job Details: 02/19/2024
Dishwasher has power too the block. Found a bad electric control W11672225 electric control; ordrng 1 W11672225 (Electric control)
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS20
Near Hamlin, NY 14464
Dave L
Job Details: 02/19/2024
Unit has 7 miscommunication errors stored and the clock does not keep time when set; ordrng 1 W11616680 (Console)
We serviced a
KITCHENAID OVEN
Model KSGB900ESS8
Near Rochester, NY 14616
Dave L
Job Details: 02/19/2024
Replaced spark mod and bake Ignitor due to intermittent ignition. Tests ok
We serviced a
KITCHENAID DISHWASHER
Model WRT318FZDW10
Near Webster, NY 14580
Anthony V
Job Details: 02/19/2024
Ran a cycle and found that pump is not pumping at all. Ordering a sump and pump W11416362 ; ordrng 1 W11416362 (Sump)
We serviced a
MAYTAG RANGE
Model MGR6600PZ0
Near Webster, NY 14580
Anthony V
Job Details: 02/19/2024
Installed new cooktop and grates. Tested unit unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Rochester, NY 14626
Dave L
Job Details: 02/19/2024
Ticket states unit will not heat. Block and cord not connected properly. Properly connected block.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Rochester, NY 14626
Dave L
Job Details: 02/19/2024
Replaced hinges and seal. Tests ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Rochester, NY 14610
Dave L
Job Details: 02/19/2024
Replaced evaporator due to low side leak. Customer to monitor ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM 0
Near Rochester, NY 14620
Dave L
Job Details: 02/19/2024
"Wash motor is open. Ordering wash motor. ; ordrng 1 W11665769 (Sump), used 1 Sh15 (Sh) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Rochester, NY 14620
Dave L
Job Details: 02/19/2024
Recharged unit. Customer to monitor
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Clay, NY 13090
Chuck G
Job Details: 02/19/2024
Unit not responding to commands. After inspection the laminate on console is pealing up causing moisture to get into UI. Ordering console W11460908 and UI W11460962; rqstng P&A on 1 W11460908 (Console) and 1 W11460962 (UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW03
Near Pittsford, NY 14534
Andres V
Job Details: 02/19/2024
Replaced door gasket on unit. Used low temp heat gun to help gasket form and seal better.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Irondequoit, NY 14617
Anthony V
Job Details: 02/19/2024
Tech was assigned as a helper;
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Victor, NY 14564
Andres V
Job Details: 02/19/2024
Led light plug was disconnected in the back on the refrigerator. Plugged it back in lights turned on.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Fairport, NY 14450
Andres V
Job Details: 02/19/2024
"The vent that feeds cold air to the ice maker keeps freezing up around gasket. Gaskets have been replaced, I inspected them but did not notice anything wrong. Recommend replacing door this time ; ordrng 1 W11449015 (Dispenser side door)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Fairport, NY 14450
Andres V
Job Details: 02/19/2024
"Unit has F4E3 error code for wash pump not running. Pump is not recirculating water, unit needs new pump. ; ordrng 1 W11613479 (Sump and pump)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Penfield, NY 14526
Andres V
Job Details: 02/19/2024
"Unit is not shifting from spin to agitate will need new actuator, also suspension rods are worn out causing drum to bang against sides, recommended replacing suspension rods. Gave customer a quote they have decided to get a new washer instead."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Irondequoit, NY 14617
Andres V
Job Details: 02/19/2024
Inspected tub before installing and saw that it is broken where counter weights go on. Customer is calling whirlpool and extended warranty company to get unit replaced ; dspstn on spec-tagged invntry: 1 W11314648 BELLOW
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Irondequoit, NY 14622
Anthony V
Job Details: 02/19/2024
Customer stated that oven temps were not high enough as too what the display was. Calibrated range brought temp up 10 degrees. Advised the customer too use it and see what happens. Tested oven and within 5 degrees. Of temp. Unit tested good
We serviced a
GE WASHER
Model GTW335ASNN0WW
Near Oswego, NY 13126
Anthony V
Job Details: 02/15/2024
When gearcase broke it took out tge motor shifter. Belt and pulley. Sprayed oil all over entire bottom of machine WH03X33729 gearcase WH49X25376 motor WH03X30517 shifter WH03X30517 clutch. WH03X32097 pulley. WH01X27538 belt. WH03X32218 pulley WH43X30957 agitater ; ordrng 1 WH03X33729 (Gearcase) and 1 WH49X25376 (Motor) and 1 WH03X30517 (Shifter) and 1 WH03X30517 (Clutch) and 1 WH03X32097 (Pulley) and 1 WH01X27538 (Drive belt) and 1 WH03X32218 (Motor pulley) and 1 WH43X30957 (Agitater)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Syracuse, NY 13214
Chuck G
Job Details: 02/15/2024
"Replaced duel Valve, IM and evap fan motor/harness. After repair the water dispensing did not return but the duel valve was working as it was not before the repair. Ordering inlet valve W10865826 ; ordrng 1 W10865826 (Inlet valve)"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Baldwinsville, NY 13027
Chuck G
Job Details: 02/15/2024
"Customer is still hearing a rattling sound. After inspecting unit while running a convent cycle i found that the left vent tube was rattling when fan kicked on, i used heat probe to pad the back of the vent then continued to run unit for 50 minutes and the rattling did not return. ; schdld next appmnt for 2/16 FRI !"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Syracuse, NY 13206
Chuck G
Job Details: 02/15/2024
Replaced control and rotary switch. Calibrated new control. Ran a diagnostic cycle in which the unit operated as intended.
We serviced a
GLADIATOR REFRIGERATOR
Model GARF30FDGB03
Near Oswego, NY 13126
Anthony V
Job Details: 02/15/2024
Refrigerator was at 47 degrees put gauges on gauges read 0 psi and charged it with. 140 pounds of nitrogen. Detected a leak in the cabinet called tech line. And they our deeming this unrepairable due too leak in the cabinet reference # 7737628622
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXW02
Near Bridgeport, NY 13030
Anthony V
Job Details: 02/15/2024
Refrigerator temp was 52 degrees and freezer temp was. 38 when I arrived. Compressor was not running Took back panel off and found a broken wire that powers the compressor. Repaired broken wire. And compressor started up and discharge line was getting warm when I left freezer was at. 18 degrees and refregerater was at. 39 degrees unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Cicero, NY 13039
Anthony V
Job Details: 02/15/2024
Installed new electric control ran washer. With normal operation. Can. Change setting. On user interface now unit tested good
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Syracuse, NY 13203
Chuck G
Job Details: 02/15/2024
Customer stated that unit is not starting a cycle. Error code F7E6-motor fault. After inspecting unit i found a broken wire going to capacitor-repaired wire. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Syracuse, NY 13219
Chuck G
Job Details: 02/15/2024
Customer stated that lights have been working but the IM has not. Replaced IM and Freezer fan harness. I explained to the customer to give the unit 72 hours to start making ice. I asked customer to monitor. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0K
Near Spencerport, NY 14559
Andres V
Job Details: 02/15/2024
Installed new door switch and tested it. Unit is working properly
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Jamesville, NY 13078
Chuck G
Job Details: 02/15/2024
"Customer stated that unit is displaying a F10E4 error code. I verified code. Unit completed a diagnostic cycle without throwing the code. Ordering vent motor W11649995, gasket W11545539 and harness W11685311. Called Techline SR#7738477833; ordrng 1 W11649995 (Vent motor) and 1 W11545539 (Gasket) and 1 W11685311 (Door harness)"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS0
Near Manlius, NY 13104
Chuck G
Job Details: 02/15/2024
Customer stated that unit is not lighting on bake cycle. After inspecting unit i found that the igniter tested bad-replaced igniter. Unit tested good
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS01
Near Spencerport, NY 14559
Andres V
Job Details: 02/15/2024
Part that was supposed to be replaced was the fan but accidentally ordered the fan housing which will not make difference. I did take off fan and inspected it and saw that it was cracked. ; ordrng 1 W10533503 (Fan wheel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Hilton, NY 14468
Andres V
Job Details: 02/15/2024
Noise is coming from damper when opening and closing . Unit needs new damper. ; ordrng 1 WPW10479155 (Damper)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Irondequoit, NY 14617
Andres V
Job Details: 02/15/2024
Installed new UI panel on unit. Tested out the different cycles to see if they would respond. Unit is working properly now.
We serviced a
GE DRYER
Model GFD55GSSN2WW.
Near Webster, NY 14580
Andres V
Job Details: 02/15/2024
Replaced the blower wheel and the motor. Tested unit out unit no longer makes noise.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Webster, NY 14580
Andres V
Job Details: 02/15/2024
"Replaced pump and sump. Tested it, unit is washing properly now. B"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS00
Near Webster, NY 14580
Andres V
Job Details: 02/15/2024
Replaced dual water valve. Cycled ice maker to make sure it is not leaking. Unit is working properly
We serviced a
KITCHENAID RANGE
Model KSGG700EBS6
Near Webster, NY 14580
Andres V
Job Details: 02/15/2024
"I installed a new control board. I then tested it on a convection cycle preheated it to 375, once it reached temp I opened door let some heat out then closed it to make sure it turned back on. Tried multiple times and it did turn back on after letting heat out. Customer is to try cooking something on convection today and letting us know."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lysander, NY 13027
Anthony V
Job Details: 02/15/2024
Dryer isn't heating found a bad cutoff tested bad installed cutoff 279816 truck stock unit heating and tested good; used 1 279816 (Cutoff) from stock
We serviced a
AMANA COOKTOP
Model AGR6303MMS0
Near East Syracuse, NY 13057
Anthony V
Job Details: 02/15/2024
Installed new broiler heat shield. Reinstalled oven door. Checked oven. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHWWRF535SWHW
Near Rochester, NY 14624
Andres V
Job Details: 02/14/2024
Damper is making loud clicking noise again when opening and closing also gaskets are torn and can see the magnet inside of it. ; ordrng 1 WPW10594329 (Damper) and 2 W10830189 (Gasket)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SDFZ09
Near Syracuse, NY 13209
Chuck G
Job Details: 02/14/2024
Customer canceled service
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Rochester, NY 14624
Andres V
Job Details: 02/14/2024
The regulator was never changed to LP once I did flame was more controlled and coming out like it should. I also adjusted front right burner low simmer setting. Unit is working properly now.
We serviced a
GENERAL ELECTRIC WASHER
Model GFW650SPN3SN
Near Camillus, NY 13031
Chuck G
Job Details: 02/14/2024
Replaced dispenser. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Baldwinsville, NY 13027
Chuck G
Job Details: 02/14/2024
Customer stated that the drum is not spinning. After inspecting unit i found that the dryer repair kit tested bad-replaced dryer repair kit. Unit tested good ; used 1 4392065 (Repair kit) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Syracuse, NY 13208
Chuck G
Job Details: 02/14/2024
Customer stated that drum is not turning. After inspecting unit i found that the belt has broke-replaced belt. Unit tested good ; used 1 341241 (Belt) from stock
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Hilton, NY 14468
Andres V
Job Details: 02/14/2024
Installed new control panel on unit. Ran a diagnostic test. Unit is working properly now
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Rochester, NY 14612
Andres V
Job Details: 02/14/2024
Customer tried to show me noise but we could not duplicate it. I took unit apart and checked the pulley found it to be sticking. Checked belt and rollers those were ok. I replaced pulley on unit and tested it. ; used 1 279640 (PULLEY-IDLER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model GT1SHTXMB04
Near Irondequoit, NY 14617
Andres V
Job Details: 02/14/2024
Found compressor is running and so is condenser fan. Unit was cooling in freezer but not to right temp. Saw that fan was not spinning but was getting voltage. I recommended replacing the evap fan. Gave customer a quote and told him we would have to order part. Customer did not want to wait two weeks for us to come back so he says he will repair it himself.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14617
Andres V
Job Details: 02/14/2024
I installed new control board. Plugged unit back in and made sure lights fans and compressor turned on.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Irondequoit, NY 14617
Andres V
Job Details: 02/14/2024
Replaced the freezer door. I transferred over the door gasket and door handle. Checked if unit is sealing all the way around.
We serviced a
GENERAL ELECTRIC DRYER
Model PTD60EBSRW0S
Near Rochester, NY 14621
Andres V
Job Details: 02/14/2024
I called customer to let her know I was on my way. She informed me that she paid out of pocket for dryer repair and no longer needed the repair done.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Syracuse, NY 13207
Chuck G
Job Details: 02/14/2024
Customer stated that they can hear a grinding sound. After inspecting unit i found that the blower wheel was rubbing on the rear housing because the front motor clamp had become uninstalled-i reinstalled front motor clamp and noise was no longer present. Left part with customer. Unit tested good
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Syracuse, NY 13205
Chuck G
Job Details: 02/14/2024
Customer stated that unit only fills then wont complete cycle. Error code F8E1-long fill. After inspecting the unit i found that the unit was in a siphoning the water out of the unit due to the drain hose being run along the floor into a clogged floor drain. I explained to the customer that the units drain hose needs to go into a standpipe or mop sink in order to correct the issue. I ran a diagnostic cycle holding the drain hose proving that the unit will complete a cycle. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Skaneateles, NY 13152
Chuck G
Job Details: 02/14/2024
Customer stated that water is not dispensing. After inspecting unit i found that the reservoir tubing was frozen-i thawed out tubing. I explained to the customer not to push items to the back of the unit as that will trap cold air. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Baldwinsville, NY 13027
Anthony V
Job Details: 02/14/2024
Installed new convection motor blade and nut. Ran oven too 350 degrees with no vibration unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Cayuga, NY 13034
Anthony V
Job Details: 02/14/2024
Installed new refrigerator gasket. With sealant tested good; dspstn on spec-tagged invntry: 1 W10838574 GASKET
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ4
Near Geneva, NY 14456
Anthony V
Job Details: 02/14/2024
Installed oven temp sensor ran oven unit tested good
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS00
Near Clifton Springs, NY 14432
Anthony V
Job Details: 02/14/2024
"Reference # 7738471496. Called tech line. Is the wrong glass on whirlpool site. Glas they sent was rectangle. Whirlpool is doing research on the right gkass; schdld next appmnt for 3/6 WED AM, states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Newark, NY 14513
Anthony V
Job Details: 02/14/2024
Found a F1E1. And. f7E1 code. Tachometer missing code and a bad electric control. Ordering electric control W11543996 ; ordrng 1 W11543996 (Electric control)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lyons, NY 14489
Anthony V
Job Details: 02/14/2024
Installed water valve that was broke off filled washer and water was leaking found that outer tub is cracked and has a hole in tub at the bottom water valve is already installed. Ordering W10371566. Outer tub ; ordrng 1 W10371566 (Outer tub)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Auburn, NY 13021
Anthony V
Job Details: 02/14/2024
Installed drain pump and lid lock tested unit drained like intended unit tested good customer. Is going to put washer back when they come pick up loaner washer
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Auburn, NY 13021
Anthony V
Job Details: 02/14/2024
Installed new washer drum. unit tested good
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Oneida, NY 13421
Chuck G
Job Details: 02/13/2024
Customer stated long dry times. After inspecting unit i found that the unit tested poor for airflow. I found lint blowing out of the outside vent and only one of three dampers was opening on the vent-i explained what was happening to the customer and recommended that the vent hose & outside vent be cleaned or replaced. Unit tested good
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB11
Near Oneida, NY 13421
Chuck G
Job Details: 02/13/2024
"Customer stated that unit is not cooling very well, unit was in a customers home for 2 days but did not have very much in it. Unit was unplugged upon arrival. After inspecting unit i found that the compressor is drawing 1 amp, discharge line is warm to the touch and the evaporator is developing a frost pattern. I asked customer to put items in the freezer in 24 hours and then monitor. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Oneida, NY 13421
Chuck G
Job Details: 02/13/2024
Replaced control and harness. Recalibrated control. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Baldwinsville, NY 13027
Anthony V
Job Details: 02/13/2024
Adjusted the freezer door. And when I was adjusted the freezer door I noticed a vibration in the vegetable bin section. Found a bad fan motor ordering motor W10846539; ordrng 1 W10846539 (Fan motor)
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Clay, NY 13090
Anthony V
Job Details: 02/13/2024
Found a F1E1 error code which is main control. Fault ordering electric control W11417461 scheduling a return visit; ordrng 1 W11417461 (Electric control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cicero, NY 13039
Anthony V
Job Details: 02/13/2024
Did an amp draw on compressor and only getting .27 amps out of compressor and is having trouble pumping was running when I showed up and cooling customer said it would for a few days then stop cooling. W11654344. Compressor access valve 978027; ordrng 1 W11654344 (Compressor) and 4 978027 (Access valve)s
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Syracuse, NY 13204
Anthony V
Job Details: 02/13/2024
Found that bolt came loose from stater. Reinstalled bolt ran washer. Unit tested good no issues
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH1
Near Syracuse, NY 13214
Anthony V
Job Details: 02/13/2024
Installed. Inlet valve. Ran dishwasher. No lights beeping normal operation unit tested good. Advised. Customer too run. The dishwasher. And advise us if issiue persists
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rome, NY 13440
Chuck G
Job Details: 02/13/2024
"Customer stated that unit wont shut off even with turning the timer to the off position. I verified the issue, timer tested bad. Replaced timer. New timer is advancing and turning off the unit. Unit tested good Called safety SR#7738408287"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Rome, NY 13440
Chuck G
Job Details: 02/13/2024
"Customer stated that unit is not cooling. Unit was unplugged upon arrival. Compressor is drawing 1 amp, compressor is very hot to the touch-all fans tested good, compressor tested bad. Ordering compressor WPW10507886 and lokrings ; ordrng 1 WPW10507886 (Compressor) and 1 W11504415 (8/8.5) and 1 W11504416 (8.5/6) and 1 W11506635 (Access valve) and 1 W11504431 (7/5)"
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Cato, NY 13033
Anthony V
Job Details: 02/13/2024
Installed. Electric control. Advised customer too run. Machine and see how it runs cycle times did lower. Unit tested good
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ00
Near Rome, NY 13440
Chuck G
Job Details: 02/13/2024
"Customer stated that unit is not cooling. After inspecting unit i found that the temps are freezer 56.4 and FF 64.7, compressor is drawing .45 amps indicating a SS leak. Ordering compressor W10233960, evap W10314606 and lokrings ; rqstng P&A on 1 W10233960 (Compressor) and 1 W10314606 (Evaporator) and 2 W11504415 (8/8.5)s and 2 W11504416 (8.5/6)s and 2 W11506635 (Access valve)s and 2 W11504431 (7/5)s"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rome, NY 13440
Chuck G
Job Details: 02/13/2024
"Customer stated that they can hear a squealing during the whole cycle. I could not test due to no cord/outlet, i did find that the belt was rubbing on the idler pulley. Replaced idler and belt. Also found that drum gasket was not glued on causing the drum to run against the back panel-i installed drum gasket using hi temp red glue. I asked customer to monitor. Unit tested good ; used 1 341241 (Belt) from stock"