Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 1608 customer reviews

Map of Avon, NY

Great.




Review of Appliance Tec


Map of Webster, NY

Good Service, Poor Dishwasher Desgin




Review of Appliance Tec

I have no issues with Dave and AppliacneTec. They diagnosed the issue correctly. Dave provided friendly service and was very knowledgeable. He's an asset to your company and I would trust him to work on future appliance issues I may have. I don't like the design of the dishwasher water inlet. When water pressure is too high, it will splash from the inlet and leak. The water inlet should be a closed sytsem all the way into the dishwaher. If you can provide feedback to Maytag, it would be appreciated. Dave can provide knowledgeable feedback to Maytag on my behalf.


Map of Rochester, NY

John




Review of Appliance Tec

Satisfied


Map of Livonia, NY

Great Service




Review of Appliance Tec

Our appliance tech Dave Flint explained the “quirks” of our new, very modern oven/range. He made the necessary adjustments and was very friendly and efficient.


Map of Honeoye Falls, NY




Review of Appliance Tec

Great service


Map of Rochester, NY

Refrig Repair




Review of Appliance Tec

Gary is very friendly, works efficiently, and is a good communicator. At this time, the repair has solved the problem. Wish the people who engineer and build our products were as good as those who make repairs.....


Map of Conesus, NY

Nancy




Review of Appliance Tec

Great service but expensive.


Map of Rochester, NY

Joan




Review of Appliance Tec

Dave was very helpful and answered all my questions. I felt he did a very through inspection of my stove to make sure everything was working correctly.


Tanner R.

Tanner R.

WASHER AMANA NTW4516FW3 Q1 no Q2 no Q3 no Unit covered under RAC 2 year warranty.Complaint of intermittent power. No stored error codes. Checked outlet with outlet tester and tested good. Measured voltage to ACU at 118.8 VAC. Unit currently operating.replaced control board to address intermittent power. Calibrated unit. Ran auto diagnostics cycle and unit and unit tested good.Verbal signature acknowledged ; dspstn on spec-tagged invntry: 1 W11170317 CONTROL

Near Dawes Rd, Irondequoit, NY 14622
James J.

James J.

REFRIGERATOR WHIRLPOOL WRF560SEYB00 Q1 n. Q2 n. Q3 n. Unit not defrosting. Tested heater in diagnostics. Need thermistor. Replaced thermistor and defrosted evaporator. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER

Near Leerie Dr, Rochester, NY 14612
David L.

David L.

WASHER MAYTAG MVWC565FW2 Checked unit in diagnostics . No saved error codes. Unit went through auto test ok. Checks good

Near Owens Rd, Brockport, NY 14420
Steve M.

Steve M.

WASHER MAYTAG LAT8600AAW Found hanky stuck inside drain line causing water to not drain. Removed it and washer tests good. ; dspstn on spec-tagged invntry: 1 12112425 BELT KIT

Near Werner Park, Rochester, NY 14620
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5000DW1 Customer stating that wash light is flashing. Drained out water from previous cycle. Checked for error codes. Unit has no codes present. Ran diagnostic cycle unit completed cycle as it should. Customer had king size bed sheet in machine when unit stopped. Suspecting that unit had off balance load and stopped itself this is why wash light was flashing. Explained to customer in this situation it is best to cancel cycle rebalance items and run and rinse/spin. Showed customer how to do this process properly. Unit itself tested good

Near Meadow Cir, Irondequoit, NY 14609
David L.

David L.

MICROWAVE MAYTAG MMV4206F22 Replaced hood light. New light tests good . S/c and labor on 91864; dspstn on spec-tagged invntry: 1 8206232A BULB

Near Forest Glen Dr, Hilton, NY 14468
Steve M.

Steve M.

DISHWASHER MAYTAG MDB7749AWB1 S code S25453 found start button not responding and evidence of silver migration. Called tech line. Ordering ui; ordrng 1 W10811148 (panel-cntl)

Near Lac Kine Dr, Rochester, NY 14618
Tanner R.

Tanner R.

REFRIGERATOR GE GSH22JFXMBB This unit does not have a water dispenser or filter.

Near S Clinton Ave, Rochester, NY 14620
Dave F.

Dave F.

WASHER WHIRLPOOL WFW6620HC0 Unit jumping around and damaged floor from unit moving around . Company that installed unit never took the shipping bolts out . Took photo of floor and tested unit . Unit tested good .

Near NY-245, Stanley, NY 14561
Evan E.

Evan E.

WASHER MAYTAG MVWC465HW2 Customer stating that unit is failing to fill as it should. Checked for error codes. Discovered unit displaying f8e1 code for long fill or no fill. Hot water valve was not actuating. Inspected valve and discovered that connector for valve was not fully seated on control. Removed connector and reseated on control. Tested valve again in manual test mode. Unit now actuating cold and hot water valve properly. Unit tested good

Near Minsteed Rd, Marion, NY 14505
Dave F.

Dave F.

WASHER WHIRLPOOL WFW5620HW0 Control loc was on . Won’t turn off . Reseated user interface to control . Power cycled unit . Tested unit in diagnostics. Unit tested good .

Near Billsboro Rd, Geneva, NY 14456
Evan E.

Evan E.

RANGE FRIGIDAIRE LFEF3011LWD Replacing switches due to burners failing to regulate temperature. Replaced 3 switches tech did not have 4th switch for large burner day of repair. Will have to order 4th and return with it. Ordering switch ; ordrng 1 316436001 (SWITCH (LARGE BURNER ) )

Near Danford St, Sodus, NY 14551
Steve M.

Steve M.

WASHER WHIRLPOOL WFW75HEFW0 Replaced latch for door stuck closed. Washer tested good. ; used 1 WPW10443885 (LATCH) from stock

Near East Ave, Rochester, NY 14607
James J.

James J.

RANGE WHIRLPOOL WFG505M0BS3 "Q1 n. Q2 n. Q3 n. Unit not heating in bake cycle. No power to igniter. Replaced igniter. Found l1 terminal on gas valve very loose. Tightened wire connections and tested bake/broil about 5 times. Unit functions properly. If problem persists replace clock assembly, black; dspstn on spec-tagged invntry: 1 12400035 IGNITOR"

Near Gilbert St, Le Roy, NY 14482
Evan E.

Evan E.

DRYER WHIRLPOOL WED49STBW1 "Customer stating that unit will not run but interior light is on. Discovered that tab for door switch is broken causing issue. Ordering door switch ; ordrng 1 WPW10569603 (DOOR SWITCH ), dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL"

Near Macedon Pkwy, Macedon, NY 14502
David L.

David L.

REFRIGERATOR WHIRLPOOL MFT2776FEZ00 Replaced open freezer LED module. Unit tested good

Near Forest Glen Dr, Hilton, NY 14468
David L.

David L.

RANGE WHIRLPOOL WGE745C0FS00 Q1 no q2 no q3 no Replaced cooktop that had a thermal crack. Unit tested good Verbal signature

Near Somershire Dr, Irondequoit, NY 14617
James J.

James J.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Q1 n. Q2 n. Q3 n. Unit over cooling. Need control. 34.90 labor ; ordrng 1 W11353813 (CONTROL)

Near Browns Rd, Scottsville, NY 14546
James J.

James J.

REFRIGERATOR WHIRLPOOL EB9SHKXVQ03 Q1 n. Q2 n. Q3 n. Unit has frost buildup in freezer and light not turning on after power outage. Defrosted freezer and molded gasket with heat gun. Removed frost from light switch now it's functioning properly.

Near Rochester St, Scottsville, NY 14546
Steve M.

Steve M.

DISHWASHER MAYTAG MDB4709PAW2 Found water filled almost to front lip by the door Lowered back of dishwasher to push water towards rear of machine for leaking. Found vent was also leaking. Caulked vent. Customer is going to monitor.

Near Willow Pond Way, Penfield, NY 14526
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF507HPS00 Sr# 7728393461 Found freezer led light foamed in an on removal of light the connected at the refigerator side fell apart. Could not reach the wires to repair light. Called tech line. The unit is unrepairable. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE

Near Fairport, NY 14450
James J.

James J.

OVEN WHIRLPOOL SF362LXSQ0 "Q1 n. Q2 n. Q3 n. Unit not igniting oven. 120v to module, no power to igniter. Need spark module WPW10331686Part 199Labor 104.65; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"

Near Manitou Rd, Rochester, NY 14624
Tanner R.

Tanner R.

REFRIGERATOR GE GSH22JFTABB This unit is not located in any if Chase breakrooms

Near S Clinton Ave, Rochester, NY 14620
James J.

James J.

DISHWASHER WHIRLPOOL WDT710PAHW1 "Q1 n. Q2 n. Q3 n. Float switch broke off and melted to heater. Need float switch. ; ordrng 1 WPW10346525 (float asm), dspstn on spec-tagged invntry: 1 WPW10545278 HOSE-DRAIN"

Near Westside Dr, North Chili, NY 14514
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found left fresh food section door is concaved by the door switch and will not press it in all the way for ice and water to work. Ordering door ; ordrng 1 W11307224 (LEFT SS fresh food section DOOR)

Near Stonebridge Crescent, Fairport, NY 14450
David L.

David L.

REFRIGERATOR KITCHENAID KRFF507ESS01 Found freezer at 5 degrees andCycled off. Set point is at -5 replaced fan with harness forFreezer thermistors. Customer to monitor for ice

Near Golden Locust Cir, Penfield, NY 14526
Tanner R.

Tanner R.

REFRIGERATOR MAYTAG MRT118FFFH01 "Q1 no Q2 no Q3 no Complaint of freezing in FF section. Removed evaporator cover and inspected evaporator. Block of ice in upper right of evaporator and over capillary tube. Unit is low on refrigerant or impingement in system. Freezer is not up to temp causing constant call for refrigerant. This causes blow by into FF section causing cold FF temps. Ordering sealed system repair.; ordrng 1 W11092625 (Compressor) and 1 W10836706 (Evaporator) and 1 W10913906 (Process tubes) and 1 Dyedryer (WPW1143759) and 1 876765 (Copper tubes), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"

Near Flint St, Rochester, NY 14611
Tanner R.

Tanner R.

REFRIGERATOR MAYTAG MFI2269FRZ05 Q1 no Q2 no Q3 no Replaced icemaker. Pressed door switch down and unit immediately filled with water. Advised customer 24 hours before unit starts making ice.Verbal signature acknowledged

Near Wedgewood Park, Rochester, NY 14616
Tanner R.

Tanner R.

DRYER WHIRLPOOL CGM2745FQ Q1 no Q2 no Q3 no Called whirlpool Commercial services. They do not provide a reference number. Measured timer voltage and tested good. Checked continuity in ignitor and is open. Ordering new ignitor.; ordrng 1 279311 (Ignitor)

Near Veterans Pl, Rochester, NY 14620
Steve M.

Steve M.

DRYER WHIRLPOOL WED8000DW4 Tested heat and the dryer cycled properly with 165 high and 140 low. Vent was replaced and tested good with vent tester. Recommended customer use timed dry due to small loads and also adjust heat accordingly.

Near Fairway Crossing, Pittsford, NY 14534
Steve M.

Steve M.

DRYER WHIRLPOOL WED75HEFW1 Ordering user interfaces for erratic behavior when customer is trying to start unit. ; rqstng P&A on 1 W10919207 (panel-cntl)

Near Ryder Cup Cir, Pittsford, NY 14534
James J.

James J.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 Q1 n. Q2 n. Q3 n. Ice in freezer. Found door not aligning with cabinet. Removed ice buildup and adjusted freezer door. Door seals properly. Extended warranty until 11/2020

Near Grassmere Park, Rochester, NY 14612
Dave F.

Dave F.

WASHER AMANA NTW4516FW3 Replaced lid lock . Calibrated unit . Tested in auto diagnostics. Unit tested good . ; dspstn on spec-tagged invntry: 1 W11307244 LATCH

Near NY-31, Newark, NY 14513
James J.

James J.

REFRIGERATOR MAYTAG MFI2269FRB02 "Q1 n. Q2 n. Q3 n. Unit making noise, water tastes bad. Scratches on front and door dented. Handle dented on freezer. Found water filter not installed,filter bypass stuck. Had to remove filter with pliers. Installed new filter. Adjusted feet and tested. Noise is compressor running and is normal to this model called tech line SR 7728393721; ordrng 1 12977881BQ (dor-fip bl) and 1 13107891BQ (dor-fip bl) and 1 13107892BQ (dor-fip bl) and 1 W10445056 (tray-drip) and 1 W10891394 (handle) and 1 WPW10164982 (cover)"

Near Riverside St, Rochester, NY 14613
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Q1 no q2 no q3 no Replace door that was not sealing properly new door ceiling as expected customer to monitor.Verbal signature

Near Emily Ln, Webster, NY 14580
Dave F.

Dave F.

DRYER AMANA NED4655EW1 Replaced timer .ohm out element tested good . Unit is heating and cycling on and off as it’s supposed to . Unit tests good .

Near NY-31, Newark, NY 14513
David L.

David L.

REFRIGERATOR GE PFSS5RKZASS Replaced control board due to ice box fan not running properly. Fan began running full speed after installation customer to monitor for ice. Appliance tech warranty for labor.

Near Woodsview Dr, Webster, NY 14580
David L.

David L.

FREEZER FRIGIDAIRE LFFH17F7HWC Replaced use her in the face to do to defrost issue customer to monitor

Near Boston Rd, Ontario, NY 14519
Dave F.

Dave F.

DRYER AMANA NED4655EW1 Could not find a unit with model and serial that is listed for unit

Near NY-31, Newark, NY 14513
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT970SAHV0 Replaced dispenser for gasket and sump . Tested unit in diagnostics. Unit tested good .

Near Stablegate Dr, Canandaigua, NY 14424
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Water filter area was leaking water because the cover that holds the filter was broken and hanging down . Replaced cover and tested unit . Unit tested good .

Near Quaker Meeting House Rd, Honeoye Falls, NY 14472
David L.

David L.

REFRIGERATOR KITCHENAID KRFF507ESS01 Q1 no q2 no q3 noUnit is shutting down intermittently causing cooling issues found unit working normally at time of service suspecting control issue ordering controls.Verbal signature ; rqstng P&A on 1 W10843055 (Control) and 1 W10830278 (Control) and 1 W11089931 (UI)

Near County Line Rd, Ontario, NY 14519
David L.

David L.

DRYER WHIRLPOOL W0070HEBW1 Inspected dryer for debris buildup and or venting issue. Found no problem with venting or the state of the cabinet inside.s/con 93185

Near Daley Blvd, Irondequoit, NY 14617
David L.

David L.

DISHWASHER MAYTAG MDB8959SKW0 Q1 no q2 no q3 no Do you know when it was not draining it due to debris caught in the drain pump impeller. Removed metal debris unable to locate the source of debris. Unit tested good afterwards having customer monitor.Verbal signature

Near Biscayne Dr, Rochester, NY 14612
James J.

James J.

WASHER MAYTAG MVWC200BW0 Q1 n. Q2 n. Q3 n. Unit not doing anything but making grinding noise. Basket Spode Fault. Unit went through spin cycle successfully. Intermittent issue with actuator. Replaced actuator and calibrated. Unit functions properly. One year warranty on repair. ; ordrng 1 WPW10006355 (actuator)

Near Long Park Dr, Rochester, NY 14612
James J.

James J.

WASHER MAYTAG MHW7100DW0 Unit not powering on. 120 v to control. Disconnected pressure switch and drain started running. Replaced control and tested. Unit still not powering on. Need user interface. 507.22total; ordrng 1 W10748425 (panel-cntl)

Near East Ridge Road, Irondequoit, NY 14617
Evan E.

Evan E.

RANGE WHIRLPOOL WFE515S0JW0 Replacing cooktop due to original cooktop coating coming off over RF burner. Replaced cooktop and burner. Tested unit. Unit tested good

Near East Ave, Rochester, NY 14610
David L.

David L.

REFRIGERATOR KITCHENAID KFIS29BBMS02 Replaced evaporator due to a low side leak unit began cooling after installation customer to monitor.

Near Ogden Parma Town Line Rd, Spencerport, NY 14559
Tanner R.

Tanner R.

DRYER MAYTAG MED3500FW0 Q1 no Q2 no Q3 no Complaint of unit not drying. Vent tested unit and tested poorly. Ran unit for several minutes and heat never turned on. Tested power and power tested good. Disassembled unit and tested bulkhead parts. Heater element and operation thermistor tested negative for continuity. Ordering new thermistor and element. Advised customer venting needs to be serviced.; ordrng 1 WP8544771 (Element) and 1 8577274 (thermistor)

Near Southwind Way, Rochester, NY 14624
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Replaced freezer door gasket . Heated and sealed . Unit is sealing as expected.

Near Middle Rd, Rush, NY 14543
Tanner R.

Tanner R.

WASHER WHIRLPOOL WTW7500GC0 Q1 no Q2 no Q3 no Complaint of unit filling but not cleaning. Following stored errors:F8E1 long fillLong fill error will cause machine to stop running as unit suspects leak after timing Tested cold valve and tested good. Tested hot valve and no water. Checked water supply and hot water supply turned off. Once turned on hot water valve tested good. No hot water can also cause incorrect resistance reading to control board from water thermistor. Machine will not proceed to wash until water temperature is in valid range.Ran service diagnostics cycle and cycle completed without issue.

Near Garson Ave, Rochester, NY 14609
Dave F.

Dave F.

WASHER GE GTW330ASK1WW Belt is loose . Belt slid up towards gearcase and was rubbing . Flipped belt and tightened belt by moving motor a bit . . Belt is still loose . Unit needs new belt WH01X24697 . Clean off pulleys before installing new belt . . Adjusted legs so unit is higher off the floor . ; ordrng 1 WH01X24697 (washing machine driv)

Near Martin Rd, West Henrietta, NY 14586
Tanner R.

Tanner R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Q1 no Q2 no Q3 no Complaint of no wash. Started a wash cycle and unit filled properly. Following stored errors:F4E3 wash motor faultF7E1 heating error.Cleared error codes. Replaced motor sump assembly. Tested unit and unit tested good.Verbal signature acknowledged ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

Near Wright Rd, Henrietta, NY 14467
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Q1. I q2 no q3 no Replaced controls due to intermittent cooling. Customer to monitor Verbal signature

Near Stone Fence Rd, Rochester, NY 14626
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Installed ice bin for not pushing ice out to dispenser properly.

Near W Lake Rd, Geneseo, NY 14454
Tanner R.

Tanner R.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Q1 no Q2 no Q3 no Complaint of FC door not closing and frost. Tested door and door catches bottom of cabinet. Door hinge is bent causing unit not to close properly.; ordrng 1 WP2166037 (Hinge) and 1 WPW10300065 (Top bracket)

Near Westage at the Harbor, Rochester, NY 14617
David L.

David L.

OVEN DOUBLE MAYTAG CWE550 Repaired wire to bake element and replace bake element due to unit not heating. Unit tested good after installation.

Near Nestwood Ln, Webster, NY 14580
James J.

James J.

REFRIGERATOR WHIRLPOOL KRFF507HPS00 Replaced icemaker and ice bin. Found soot all over fresh food liner and in ceiling. Could not find cause and unit is cooling properly. Customer is to monitor if ice quality problems persist.

Near Elmgrove Rd, Rochester, NY 14626
David L.

David L.

REFRIGERATOR GE PFSS5RKZASS New fan motor did not solve issue. Fan still will notRun. Ordering control ; ordrng 1 WR55X11098 (Control)

Near Woodsview Dr, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDF520PADB7 Customer stating that unit is not drying dishes properly. Checked for error codes. No codes were present. Ran diagnostic cycle to confirm heater was functioning. Heater tested good. Discovered rinse aid dispenser is empty this is causing issue. Filled dispenser for customer with rinse aid sample. Unit tested good ; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR

Near Woodside Dr, Penfield, NY 14526
Steve M.

Steve M.

RANGE WHIRLPOOL MGR6600FZ1 Replaced manifold for gas valves not in straight line causing two valve to not operate properly. The range tested good.

Near Kensington Ct, Livonia, NY 14487
Dave F.

Dave F.

DISHWASHER GE GDF520PGJ2WW Complaint is the dishwasher doesn’t drain at the end of the cycle. Tested drain pump tested good . Unit has no error codes . Status LED light on control board is 1 flash which means normal . Drain tube for unit is very long . Goes down to the basement across and back up to disposal . Spoke with customer about shorting drain tube . Called G.E. techline said that unit is working will need to fix drain tube . Unit tested good

Near Eagle Pine Way, Rochester, NY 14623
Evan E.

Evan E.

REFRIGERATOR JENN AIR JFFCC72EFP02 Replacing evaporator heater with thermistors due to thermistor not maintaining correct temperature and telling cooling fan for freezer when to run and not to run. Replaced harness. Customer to monitor to see if issue persists.

Near Lynx Ct, Fairport, NY 14450
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL WRS325FDAW04 Replacing Led module in fridge and freezer sections due to modules not illuminating. Replaced modules. Also cycled ice maker to confirm unit was making ice. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10515057 MODULE-LOWER LIGHT

Near Creek Field Dr, Webster, NY 14580
James J.

James J.

MICROWAVE WHIRLPOOL WMH31017HS3 "Unit not powering on without tripping circuit breaker. Found mounting nut bent, allowing bolt to contact filter board. Fixed mounting bolt and nut and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK"

Near New Campus Dr, Brockport, NY 14420
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF560SEHV00 Unit is dispensing water very slow . Took water filter out . Went and closed saddle valve all the way and reopened . Water pressure to unit is now working as expected . Ice maker was not working . Found the ice maker was jammed with ice Removed and cycled ice maker . .unit tested good .

Near Paddington Dr, Rochester, NY 14624
Evan E.

Evan E.

REFRIGERATOR KITCHENAID KRFF507HPS00 Replacing ice maker due to unit failing to produce ice or run harvest cycle. Replaced ice maker. Ran fill test 45 to confirm valve function and then ran test 56 to confirm harvest cycle function. Unit tested good.

Near Harvest Walk, Webster, NY 14580
David L.

David L.

REFRIGERATOR FRIGIDAIRE FPHN2899LS1 Unit has been cooling intermittently due to a failing defrost thermostat. Ordering thermostat.; ordrng 1 242046001 (Thermostat)

Near Sagamore Dr, Rochester, NY 14617
Tanner R.

Tanner R.

DRYER WHIRLPOOL WED8500DC4 Q1 no Q2 no Q3 no Complaint of intermittent operation. Unit will complete cycle even though garments are wet. Following stored errors:F4E3 low airflow.Vent tested unit and unit tested poorly. Poor venting will affect dryer performance.Measured power at block and measured 208.9 VAC. SR7728369923- techline advised once power drops below 208 VAC that unit will not operate. Number of circumstances can cause voltage fluctuations and if it’s below 208 machine will not operate and element will not heat also causing poor performance. Referred customer to electrician/building management.

Near English Rd, Rochester, NY 14616
David L.

David L.

REFRIGERATOR KENMORE 106.7300251 Customer is experiencing a defrost issue caused by a failing thermistor. The thermistor is terminating the defrostCycle early causing ice to build up near the freezer fan. Ordering defrost sensor ; ordrng 1 WPW10383615 (Defrost sensor)

Near White Oaks Dr, Rochester, NY 14616
Tanner R.

Tanner R.

DISHWASHER WHIRLPOOL WDT710PAHB1 Q1 no Q2 no Q3 no Replace inner door. Tested unit and unit did not leak.Verbal signature acknowledged.

Near Stanridge Ct, Irondequoit, NY 14617
Tanner R.

Tanner R.

WASHER WHIRLPOOL MVWB835DC3 Q1 no Q2 no Q3 no Replaced water valve assembly. Tested unit and unit tested good.Verbal signature acknowledged.

Near East Ridge Road, Rochester, NY 14621
Steve M.

Steve M.

DISPOSER KITCHENAID KBDS100T Replaced disposal for batch switch intermittently not turning disposal on. The disposal tests good.

Near Tamarack Dr, Canandaigua, NY 14424
Dave F.

Dave F.

WASHER WHIRLPOOL WTW8040DW4 Spanned nut is loose to basket and gearcase . Looks like spanner nut is seized . Trying to take it off and the gearcase would spin . Customer is going to try and get nut off . May need gear case and new spanner nut .

Near Elmdorf Ave, Rochester, NY 14619
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRMF706ESS01 Checked temperatures in freezer 0 degrees . Ohm out ice box thermistor was within range of temperature that was inside . Ice box fan is working . Ice maker cycled in harvest test . Ice maker has no error codes . Called techline SR 7728373362 ? . Checked voltage going from control board to ice maker . Pink and tan wires should have had 5 volts dc . It was jumping around . Found frost on the back wall of unit by ice maker . Techline suggested kit W10864519 to fix frost . Unit needs main control. . Doesn’t want the adapter ; ordrng 1 WPW10675033 (cntrl-elec)

Near Cricket Hill Dr, Pittsford, NY 14534
David L.

David L.

DISHWASHER FRIGIDAIRE FGID2474QF0B Unit was throwing and I 20 error code. Removed and reinstalled pressure sensor that was installed previously pressure sensor did not have any buildup inside. Uninstall the unit to check for kinked hoses. Found unused shims underneath the unit pinching drain hose and waterline. Remove shims and reinstalled unit flat on the floor. Ran unit for 15 minutes with no issues. Customer to monitor for errors

Near Spotts Cir, Churchville, NY 14428
Dave F.

Dave F.

WINE COOLER WHIRLPOOL KUWS24RSBS03 Unit has no refrigerant. Compressor is running . Unit would need new evaporator but that part is not a serviceable part can not even order it. Customer will look into new unit

Near Salt Rd, Webster, NY 14580
James J.

James J.

FREEZER FRIGIDAIRE FFFU14M1QW Replaced thermostat customer is to monitor

Near Hoeltzer St, Rochester, NY 14605
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 Unit is not cooling . Needs evap . Refrigerant leaked out . Needs new compressor for burning itself out .customer is going to call whirlpool. To see if they can get coverage. If so order parts W11125124 compressor . Evap W10858281. UV drier Wpw10143759 . Process tube w10913906

Near Lake Crescent Dr, East Rochester, NY 14445
James J.

James J.

FREEZER AMANA AZF33X16DW00 Replaced thermistor and defrosted evap. Customer is to monitor. One year warranty on repair.

Near Indian Spring Ln, Brighton, NY 14610
James J.

James J.

REFRIGERATOR MAYTAG MFI2570FEZ05 Replaced watertube and tested dispenser and icemaker with reservoir exposed. No leaks found. Unit functions properly.

Near Keswick Rd, Irondequoit, NY 14609
Tanner R.

Tanner R.

WASHER MAYTAG MVWB765FW4 "Q1 no Q2 no Q3 no Complaint of unit not finishing wash cycle. When going into drain and spin will grind and then stop then proceed into a never ending wash cycle. Only way to stop is for customer to force cancel or unplug.F3E2 inlet thermistor errorNo other stored errors:Took many attempts for unit to enter diagnostics. Completed service diagnostics cycle however spin did not reach desired speed. When trying to start drain and spin unit would initially not allow that selection. During drain and spin drain pump would go on and off out of sequence. When in high spin unit sounded correct. Inspected underneath unit and found rotor was missing bolt to secure to stator. Removed rotor and rotor had oil on it and oil on bottom of gearcase assembly. Ordering new control board, water inlet, and gearcase.; ordrng 1 W11429620 (ACU) and 1 W11393685 (Gearcase) and 1 W10734521 (Spring assembly), used 1 W11165546 (Water inlet) from stock"

Near Meeting House Rd, Fairport, NY 14450
Evan E.

Evan E.

WASHER GE WSLP1500HWW Customer stating unit is leaking instantly when filling. Discovered water was coming from drain pump filter cap not being fully tightened. Reseated cap and tightened. Ran test cycle. Unit now draining as it should. Unit tested good

Near St Paul St, Rochester, NY 14621
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFF2258VEM8 Found evap fan not running. Ordering fan. ; ordrng 1 WPW10128551 (evaporator fan motor)

Near Oakcrest Dr, Irondequoit, NY 14617
Steve M.

Steve M.

OVEN JENN AIR JGRP430WP01 Found F1E1 appliance manager error. Ordering appliance manager; ordrng 1 W10888661 (cntrl-elec)

Near Clover St, Rochester, NY 14610
Evan E.

Evan E.

WASHER WHIRLPOOL MHW6000XR0 Replacing motor control due unit failing to engage into spin. Replaced MCU ran diagnostic cycle to confirm function. Unit tested good

Near Oneida St, Rochester, NY 14621
Evan E.

Evan E.

COOKTOP TAPPAN 14-3089-00 Customer stated that valve will not turn and knob is damaged. Discovered that plastic inside knob has cracked causing issue. Was able to repair knob well enough to function burner. Valve that is stuck tech was able to free with pliers but it’s still very tough to turn. Was able to get burner to operate. Knob and valves are no longer available due to age of unit. Collecting service call fee

Near Highland Ave, Rochester, NY 14610
James J.

James J.

WASHER WHIRLPOOL WFW5620HW0 Replaced control panel and tested. Unit functions as designed

Near Lancer Pl, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR GE PFSS6PKXASS Found fresh food section evaporator defrost drain was plugged. Freed plugged drain and added foil tape to pan so water can run freely to drain due to corroded drip pan.

Near Yorkshire Way, Victor, NY 14564
Steve M.

Steve M.

DISHWASHER JENN AIR JDB9000CWP3 Replaced upper rack adjusters for broken tabs causing rack to fall. ; used 2 WPW10546503 (ADJUSTER) from stock

Near Chapel Hill Dr, Irondequoit, NY 14617
Steve M.

Steve M.

OVEN WHIRLPOOL WOS72EC0HV01 Found connection fan was loose. Tightened fan blade. The unit was smoking on use. It is the first time heating. Let it run for half hour. Pulled oven out and inspected all the connections in the back including junction box. Everything looked good. Customer is going to let it heat for about an hour.

Near Greenpoint Trail, Pittsford, NY 14534
Steve M.

Steve M.

DISHWASHER KITCHENAID KDPE334GPS0 Replaced both upper rack tracks for binding when closing. Bent in the upper basket left side for adjuster rubbing on door gasket. The dishwasher tests hood. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

Near Maywood Cir, Rochester, NY 14618
Steve M.

Steve M.

WASHER MAYTAG MVWC465HW2 Found long fill error code. Removed water supply and and reinstalled. The waster is coming in good now. Tested and it passed all tests. The washer tests good.

Near Sycamore St, East Rochester, NY 14445
Steve M.

Steve M.

COOKTOP GE PP912SM2SS Replaced right front burner switch for broken knob.

Near Wildwood Ln, Victor, NY 14564
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL W8TXNWFWQ00 Helping TR

Near Fromm Pl, Rochester, NY 14605
Evan E.

Evan E.

RANGE FRIGIDAIRE FFEF3011LWF "Customer stating burners are sparking while in use. Upon inspection discovered receptacles are making contact with each other causing short. Replaced receptacles for both burners on right side. Also replaced element. Unit tested good ; dspstn on spec-tagged invntry: 1 330031 RECEPTACLE , used 1 330031 (RECEPTACLE) from stock"

Near Ontario St, Rochester, NY 14605
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT710PAHB1 Customer stated that unit was leaking from door. Checked for codes no codes present. Ran diagnostic cycle and discovered that unit is oversudsing. Customer is using liquid soap and rinse aid tablets. Advised customer to use pods and liquid rinse aid for better results this will cause unit not to suds. Unit itself tested good

Near Hinchey Rd, Rochester, NY 14624
Evan E.

Evan E.

DISHWASHER MAYTAG MDB6100AWW Customer stated unit would not run cycle. Discovered that wash motor was dead. Confirmed motor was getting voltage. Motor is NLA from distributor. Collecting service call fee ; dspstn on spec-tagged invntry: 1 8193762 FUSE and 1 W10402110 FUSE

Near Westview Terrace, Rochester, NY 14620
Evan E.

Evan E.

WASHER MAYTAG MVWC465HW2 Customer stated unit is producing noise while in spin. Checked for error codes. No codes present. Ran test cycle. Discovered that pulley was beginning to rub on belt guard due to cam nut being loose. Tightened cam nut and tested unit again. Could not replicate noise after doing so. Unit tested good

Near Wood Creek Dr, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF300ESS Unit is making no noise . Unit is running as expected . Customer will try to take a video of unit while making noise. Checked damper operation tested good . Compressor sounds good . Did find door gasket on freezer had a little gap . Heated up . Door gasket is now sealing . Unit tested good .

Near Canandaigua, NY 14424
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTM504EPA0 Replaced wash sump . Tested unit . Tested good . Heater is working and lower spray arm is spinning .

Near Lehigh Station Rd, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRB322DMHV01 Freezer door not shutting . Found the door was miss aligned . Made adjustments to rails . Defrosted inside the freezer . Tested unit tested good . Door is now sealing as expected

Near Dorchester Rd, Rochester, NY 14610
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFC704FBS00 Fresh food evaporator drain tube . Was frozen in the tray . Defrosted and made sure that the drain was working . Changed defrost mode to 8 hr from adaptive . Changed water filter and reset . Unit tested good .

Near Sanford St, Rochester, NY 14620
Evan E.

Evan E.

DRYER GE GTD42EASJ2WW "Replacing terminal block and cord due to unit burning up at L1 of terminal block. Replaced cord and terminal block but unit still would not run. Discovered door switch was testing open. Jumped out door switch so customer can use unit until technician returns. Ordering door switch. Balance of $131.49 due upon return visit ; ordrng 1 WE04X28977 (DOOR SWITCH ), dspstn on spec-tagged invntry: 1 TJ5655 CORD-5' 3w"

Near Linden St, Rochester, NY 14620
Tanner R.

Tanner R.

WASHER WHIRLPOOL WFW7540FW0 Q1 no Q2 no Q3 no Replaced pressure hose and switch. Tested unit by starting wash cycle and unit filled correctly and advanced to wash. Unit tested good.Verbal signature acknowledged

Near Northmore Ave, Rochester, NY 14606
Evan E.

Evan E.

WASHER MAYTAG MVWB835DW0 Customer stating that unit is failing to responds to commands. Customer can not run load due to key pad acting erratically. Could not get unit into diagnostic mode to check for codes. Console will need to be replaced. Ordering console ; ordrng 1 W10861510 (CONSOLE )

Near Westchester Ave, Irondequoit, NY 14609
Tanner R.

Tanner R.

DRYER MAYTAG MEDB835DW3 Q1 no Q2 no Q3 Complaint of dryer squeak. Could not reproduce noise. Disassembled dryer and examined rollers and pulleys. Pulley on tensioner is sticking. Recommended repair of pulley. Customer declined repair opted to clean pulley. Quoted customer for return repair. Quote valid for 30 days.

Near Sibley Rd, Honeoye Falls, NY 14472
Evan E.

Evan E.

REFRIGERATOR KITCHENAID KRFC704FPS00 Customer stating unit will not make ice. Discovered broken wire at fill tube heater. Ordering fill tube; ordrng 1 W11230096 (FILL TUBE )

Near Stonebridge Crescent, Fairport, NY 14450
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Q1 no q2 no q3 no Replace compressor that would not run. Unit began cooling after install. Customer to monitorVerbal signature

Near West Ave, Spencerport, NY 14559
James J.

James J.

WASHER WHIRLPOOL WFW75HEFW0 Unit not draining. F9e1. Found clothes tag in drain pump. Removed debris from pump and tested drain. Unit functions properly. If problem persists customer is liable for improper use of washer

Near Stone Rd, Rochester, NY 14616
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDF330PAHS0 Customer stating unit will not clean properly. Discovered error code 4-3 for wash motor failure. Ordering wash motor ; ordrng 1 W11025157 (WASH MOTOR )

Near Crossing Creek Dr, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF736SDAM10 Tube that connects to the water valve is cracked ordering tube W11308813 . Cleaned condenser. ; ordrng 1 W11308813 (tube-water)

Near Lakewood Trial, Canandaigua, NY 14424
Dave F.

Dave F.

OVEN WHIRLPOOL WFG505M0BS0 Replaced gasket door seal for being torn . Replaced igniter for unit not lighting . Tested sensor and is reading correct room temperature. Tested unit to 350 . Tested good .

Near Sand Hill Rd, Caledonia, NY 14423
James J.

James J.

REFRIGERATOR MAYTAG 106.5113321 Q1 n. Q2 n. Q3 n. Door not staying closed after repair. Adjusted hinge and raised foot now door closes properly. Told customer to monitor for few days to make sure door is sealing. If problem persists pre order gasket W10355582

Near Scholfield Rd, Rochester, NY 14617
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT771RWYW Found Unit with frozen air returns. Warm air is infiltrating into freezer through liner gap. Defrosted evaporator compartment air returns and freezer. Sealed liner to case. Customer to monitor

Near Ridge Rd, Ontario, NY 14519
David L.

David L.

WASHER WHIRLPOOL MVWX655DW1 Unit would not agitate due to a stripped hub. Replaced hub; used 1 W10528947 (Hub) from stock

Near Webster Rd, Webster, NY 14580
Tanner R.

Tanner R.

REFRIGERATOR WHIRLPOOL W8TXNWFWQ00 Q1 no Q2 no Q3 no Replaced gasket. Door does seal shut. Ordering additional gasket and hinges.; ordrng 1 WP2325482 (Hinge) and 1 WP2319264T (Gasket)

Near Fromm Pl, Rochester, NY 14605
James J.

James J.

RANGE AMANA ACR4303MFB1 Q1 n q2 n q3 n. Unit not powering oven due to shorted control. Need control W10904904. Part 199Sh15

Near Jewel St, Rochester, NY 14621
Tanner R.

Tanner R.

REFRIGERATOR WHIRLPOOL MSF25C2EXM00 Parts not in. Ordering optics sensor. W10757851. Already paid in full; ordrng 1 W10757851 (Optics assembly)

Near Rahway Ln, Rochester, NY 14606
David L.

David L.

OVEN WHIRLPOOL WOD51ES4EB01 Replaced inner door glass that was damaged. Unit tested good

Near Maple Dr, Webster, NY 14580
Tanner R.

Tanner R.

DISHWASHER KITCHENAID KDTE334GBS0 Mod serial sticker reference form trade care : 7728355658 up to 3 to 4 weeks.Replaced tub and hinges. Door closes good. Missing key to lock door shut. Ordering part WPW10544004; ordrng 1 WPW10544004 (Strike latch)

Near Stace St, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL ET20RKXXW00 Suction line behind the freezer compartment is sweating and has corroded its metal cover. Unable to removeCover without damaging the rear cabinet. The unit works well otherwise. This unit is very old and not worth replacing the heat exchanger for this issue.

Near Sundance Trail, Webster, NY 14580
Tanner R.

Tanner R.

REFRIGERATOR MAYTAG MZD2766GEW Q1 no Q2 no Q3 no Complaint of no water or ice from dispenser. Confirmed voltage from Memory UI to dispenser switch. Could not get voltage or continuity through dispenser switch.Verbal signature acknowledged ; ordrng 1 WP61005520

Near Brigham Cir, Honeoye Falls, NY 14472
James J.

James J.

DISHWASHER WHIRLPOOL WDT790SAYB3 Replaced UI and tested diagnostics. Unit functions properly. One year warranty on repair.

Near Monte Carlo Dr, Rochester, NY 14624
David L.

David L.

WASHER WHIRLPOOL MVWB766FW1 The washer lid will not close evenly and needs to. E pressed down on the right hand side to engage the lid lock. Ordering lid. ; ordrng 1 W11259006 (Lid)

Near Sawyer Ln, Spencerport, NY 14559
James J.

James J.

MICROWAVE GE JVM6175EK1ES Q1 n. Q2 n. Q3 n. Unit not powering on. Mag thermostat blown. Customer supplied part. Replaced thermostat and tested. One year warranty on labor

Near Brian Dr, North Chili, NY 14514
James J.

James J.

OVEN MAYTAG MER6600FZ2 Replaced infinite switch and tested. Left element with customer

Near Royce Dr, Churchville, NY 14428
James J.

James J.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 Q1 n. Q2 n. Q3 n. Fridge freezing food freezer door not sealing. Adjusted thermostat to recommended setting and adjusted freezer hinge now freezer is sealing properly. Customer is to monitor if problem persists replace W11353813

Near Sierra Rd, Rochester, NY 14624
Dave F.

Dave F.

DRYER WHIRLPOOL GEW9200LW1 High limit was blown ordering kit 279973 . Customer is paid in full ; ordrng 1 279973 (cutoff-tml)

Near Reservoir Rd, Geneseo, NY 14454
David L.

David L.

DISHWASHER WHIRLPOOL WDF520PADM7 Lower spray arm is damaged and on back order. The unit will not work without the spray arm in place. Advised customer not to use the unit until he spray arm is replaced. ; O-emld tckt

Near Goodman St N, Rochester, NY 14607
David L.

David L.

DISHWASHER GE GDT580SGF7BB Had customer run unit with no dishes inside to isolate thumping noise. Unit did not make the noise with no dishes inside. Suspecting either the rack is hitting the door when heavy load is present or a sprayer hitting product inside the dishwasher during use. Customer is going to monitor. Leaving job open in case customer calls back within the next week; O-emld tckt

Near S Huckleberry Way, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ Sr7728357256 documented fresh food items freezing with tech line. Ff thermistor reading 6.2k at 41 degrees. Thermistor tested ok. Suspecting damper issue. Ordering damper. ; ordrng 1 WPW10196393 (Damper)

Near Brick Landing Pl, Webster, NY 14580
James J.

James J.

COOKTOP WHIRLPOOL WFE510S0HW0 Texted customer they need to reschedule ; schdld next appmnt for 7/27 MON !

Near Dewey Ave, Rochester, NY 14613
James J.

James J.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Q1 n. Q2 n. Q3 n. Unit not cooling. Water and ice not functioning. Found evap frozen and ice forcing freezer door open. Water bladder frozen. Defrosted drain and water bladderand tested. Evap fan turning on intermittently. Need fan. https://www.vvapplianceparts.com/parts/W11243741; rqstng P&A on 1 W11243741 (FAN)

Near Longhorn Dr, West Henrietta, NY 14586
David L.

David L.

REFRIGERATOR KITCHENAID KFIS29BBMS02 Water and ice dispenser will not function due to shorted deli control. Freezer LED module is also open preventing lights from the freezer and refrigerator cabinet from illuminating. ordering deli control and module.; ordrng 1 WPW10565995 (Deli control) and 1 W10695459 (Module)

Near English Rd, Rochester, NY 14616
Tanner R.

Tanner R.

REFRIGERATOR MAYTAG MSS26C6MFZ00 Q1 no Q2 no Q3 no Complaint of intermittent ice. Ice maker makes ice however the dispenser does not always work. Measured 106.5 VDC to motor from control. Per diagram proper voltage is 140VDC. Measured 78 ohms resistance in motor. No resistance range provided in tech sheet. Called techlineSR7728332387- advised voltage is low and resistance is low for motor. Advised to replace ice maker motor and control board.; ordrng 1 W11035841 (Control) and 1 W11202789 (Motor)

Near Chippendale Rd, Rochester, NY 14616
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF736SDAB13 Replaced defrost terminator and control due to defrosting issue. Tested ice harvest in diagnostics. Customer to monitor for ice

Near Old Country Rd, Rochester, NY 14612
David L.

David L.

DRYER WHIRLPOOL MED6630HC0 Unit is making a very loud noise from the motor. Disconnected belt to verify. Ordering motor. ; ordrng 1 W11086656 (Motor) and 1 WP697772 (Blower)

Near Burning Tree Dr, Hilton, NY 14468
David L.

David L.

Oven Kitchenaid n/a Replaced broken oven glass. W10550026 front

Near Edgemere Dr, Rochester, NY 14612
Tanner R.

Tanner R.

WASHER MAYTAG MVWB835DW0 Q1 no Q2 no Q3 no Complaint of excess water at end of wash cycle. No stored errors. Ran service diagnostics cycle and completed without issue. Not a spin/drain issue. Observed drip from dispenser. Water valves may not be shutting properly causing slow drip into machine. If customer started a load of laundry but did not check on it for sometime this could be causing the excess water after wash cycle ends. Replaced water valve assembly. Tested valves and valves tested good.Verbally signature acknowledged ; used 1 W11165546 from stock

Near Plank Rd, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER KITCHENAID KUDS03STSS2 Customer stating that unit would not respond to commands and would continually flash clean light. Upon inspection could only get unit to run drain cycle. Removed door panel to reset control. Inspected ribbon cable running to UI. Cable passed visual inspection could not see any silver migration on cable. Reassembled control and tested unit. Unit now allowing cycle selection. Tested all cycles to confirm function. Could not replicate issue once giving control hard reset. Unit tested good. Customer to monitor if issue arises again.

Near Yorkshire Rd, Irondequoit, NY 14609
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Freezer Door not closing right . The rails were not aligned so the door was closing side ways. Door is closing properly now . Adjusted legs on unit . Unit tested good .

Near Terrace Dr, Canandaigua, NY 14424
Evan E.

Evan E.

RANGE FRIGIDAIRE FGGF3054MFE Customer stating unit was flashing f11 error code and would produce large beep while flashing code. Discovered that code pertains to stuck/shorted key on keypad. Removed ribbon cable in attempt to reset keypad. Unit still will not operate # 3 numeric on keypad. Control will need to be replaced. Ordering control ; ordrng 1 316419828 (CONTROL COVER ) and 1 316560118 (CONTROL )

Near Cobbs Hill Dr, Rochester, NY 14610
Evan E.

Evan E.

DISHWASHER KITCHENAID KDPM604KPS0 Customer stating that unit will not run cycle and is flashing error codes. Checked for error codes. Unit displaying f8e2 ( fill valve electrical problem) f8e4 ( float switch open) discovered that float switch tray below machine is full of water this is causing unit not to run and flash codes. Also discovered that door gasket on right side will not stay seated in channel regardless of how many times technician will reseat gasket. Gasket will need to be replaced this is likely contributing to issue with float switch due to door not sealing properly causing unit to drip into float switch tray. Ordering gasket; ordrng 1 W11035860 (GASKET )

Near Birling Gap, Fairport, NY 14450
David L.

David L.

REFRIGERATOR FRIGIDAIRE FFTR1821QW7A Customer informed me of cancelation at the door. They did not provide a reason

Near Bay St, Rochester, NY 14609
David L.

David L.

RANGE JENN AIR JGS9900CDB00 The oven is not operating properly due to a weak bake ignitor. Ordering bake ignitor ; ordrng 1 WP7432P143-60 (Ignitor)

Near Tuliptree Ln, Rochester, NY 14617
James J.

James J.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Replaced light switch and tested

Near Northwood Dr, Rochester, NY 14612
Dave F.

Dave F.

DISHWASHER MAYTAG MDB4949SHZ0 Replaced . Wash sump . Tested unit diagnostics tested good . heater is working .

Near William St, Geneva, NY 14456
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL KBSD608ESS01 Bottom of freezer door leaking where the conduit is that runs the water and wires into the door . Called techline SR 7728332775 techline said to replace the door . Ordering door W10800793; ordrng 1 W10800793 (dor-fip us)

Near Co Rd 16, Canandaigua, NY 14424
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced diffuser. This diffuser has thermistors for FF and FZ section on it . Tested in diagnostics. Tested good .

Near Oak Tree Dr, Canandaigua, NY 14424
James J.

James J.

REFRIGERATOR KITCHENAID KFIV29PCMS02 Q1 n. Q2 n. Q3 n. Unit leaking in freezer due to clogged drain tube. Removed drain tube and cleaned it. Reinstalled drain tube and removed ice. Could not level doors properly due to the floor being unlevel. Doors won't close on their own if the fridge is leveled with doors even.

Near Canterbury Rd, Rochester, NY 14607
James J.

James J.

DISHWASHER MAYTAG DWC8240AAW Q1 n. Q2 n. Q3 n. Unit leaking onto floor. Tested float switch and valve. Inspected door seal. Removed door panel and found where unit is leaking near dispenser. Replaced grommet and dispenser latch and retested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10131752 GROMMET & LATCH

Near Wisconsin St, Rochester, NY 14609
Dave F.

Dave F.

WASHER WHIRLPOOL MAH5500BWW Replaced door latch and tested unit in drain and spin . Door is now locking . Unit tested good .

Near NY-14, Geneva, NY 14456
Steve M.

Steve M.

DISHWASHER GE GDF620HSJ5SS Replaced ui for unresponsive ui. The dishwasher tests good

Near W Hickory St, East Rochester, NY 14445
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced freezer LED . All LEDs are working now . Unit tested good . ; dspstn on spec-tagged invntry: 1 W10695459 MODULE and 1 W10908166 MUDULE

Near N Wayne St, Phelps, NY 14532
Tanner R.

Tanner R.

WASHER MAYTAG MVWB835DW4 "Q1 no Q2 no Q3 no Replaced ACU, Stator, and lid lock assembly. Calibrated unit. Ran auto diagnostics cycle and unit tested good.Verbal signature acknowledged"

Near Tarrytown Rd, Rochester, NY 14618
Steve M.

Steve M.

MICROWAVE WHIRLPOOL WMH31017HZ2 Found no sound when pressing options. Reset and turning sound on or off option from user guide did not work. Noticed resistor on control next to speaker has discoloration. Ordering ui and control. ; ordrng 1 W10892389 (cntrl-elec) and 1 W11175577 (UI)

Near Mossy Oak Cove, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF989SDAE03 Replaced icemaker for overfilling with water. Tested and it did not overfill

Near Valley Green Dr, Penfield, NY 14526
James J.

James J.

REFRIGERATOR GE PFSF2MIXA WW Unit leaking underneath icemaker. Found drain clogged and door not sealing. Defrosted drain and molded gasket with heat. Unit functions properly.

Near Marion St, Rochester, NY 14610
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS555SIHV00 Frost pattern is good . Replaced diffuser. Tested thermistors in diagnostics. Control reads them as good . Customer will monitor. If problem persists call techline for further instruction .

Near Gifford Rd, Phelps, NY 14532
Tanner R.

Tanner R.

WASHER WHIRLPOOL WTW7500GW2 Q1 no Q2 no Q3 no Complaint of no power. Tested outlet and outlet failed. Check breaker and breaker popped. Reset breaker. Checked power to outlet and still no power to outlet. Bad outlet or bad breaker but can not troubleshoot machine further till power is restored. Referred customer to qualified electrician.

Near Meigs St, Rochester, NY 14620
James J.

James J.

FREEZER FRIGIDAIRE LFFH17F7HWC "Q1 n. Q2 n. Q3 n. Unit not defrosting. Defrost thermostat closed. 19v to heater, spec is 120. Need user interface. Defrosted evap. ; ordrng 1 297235200 (CONTROL)"

Near Boston Rd, Ontario, NY 14519
James J.

James J.

REFRIGERATOR WHIRLPOOL GI7FVCXWA01 Q1 n. Q2 n. Q3 n. Complaint of intermittent cooling of fresh food and icemaker tested components in diagnostics and found that icemaker fan is intermittently short cycling and not allowing damper to open. Need fan. Kick panel broken. Replace kickplate at cost. ; ordrng 1 WPW10276647 (motor-evap) and 1 WPW10534153 (toe grille (ss))

Near Scarborough Park, Rochester, NY 14625
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Replaced ui for door alarm goin off randomly. The refrigerator checks good

Near Buttermilk Hill Rd, Pittsford, NY 14534
Steve M.

Steve M.

OVEN DOUBLE WHIRLPOOL KFDD500ESS02 Replaced ui for randomly shutting off and stuck key error. Replaced upper oven light socket for persistently blowing light.

Near Greenpoint Trail, Pittsford, NY 14534
Evan E.

Evan E.

OVEN WHIRLPOOL CWG3100AAB Replacing ignitor due to old ignitor failing to glow. Replaced ignitor. Ran test bake cycle. Unit tested good ; used 1 12400035 (IGNITOR) from stock

Near Robert Rd, Penfield, NY 14526
David L.

David L.

RANGE WHIRLPOOL WFG550S0HZ1 Replaced broken active hinge and reinstalled light bulb and door. Unit tests good ; dspstn on spec-tagged invntry: 1 WPW10299224 HINGE-ACTIVE

Near Cedar Cove Trail, Rochester, NY 14606
James J.

James J.

REFRIGERATOR KITCHENAID KRFF305EBS00 Q1 n. Q2 n. Q3 n. Unit not making ice. Frost buildup on bottom of freezer. Cycled icemaker and heater is not powering on. Need icemaker. Removed frost and adjusted door gasket now it's sealing along bottom edge. ; rqstng P&A on 1 W10884390 (icemaker)

Near Misty Way, Ontario, NY 14519
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFC302ESS00 Found defrost drain plugged. Replaced defrost drain and removed ice. ; used 1 W10619951 (TUBE-DRAIN) from stock

Near McCoord Woods Dr, Fairport, NY 14450
David L.

David L.

FREEZER WHIRLPOOL WZF34X20DW01 Unit is not cooling due to a low charge. Compressor is also very loud. Ordering evaporator and compressor ; ordrng 1 W10858281 (Evaporator) and 1 W10750851 (Compressor) and 2 WPW10143759 (UV)s

Near Ramo Dr, Rochester, NY 14606
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WZF34X20DW01 "Found evaporator full of frost. Removed frost. Moved, zip tied and taped thermistor to correct position on evaporator."

Near NY-63, Wayland, NY 14572
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF555SDHB00 Unit was making ice in arrival. Possible ice stuck causing no ice. The customer is going to monitor

Near Dansville, NY 14437
Evan E.

Evan E.

REFRIGERATOR KITCHENAID KSCS25INBT01 Replacing control due to control failing to send power to condenser fan. Replaced control. Confirmed function. Unit tested good

Near Sunset Blvd, Pittsford, NY 14534
James J.

James J.

REFRIGERATOR WHIRLPOOL WRF532SMHW00 Q1 n q2 n. Q3 n. Door gasket ripped on rh side. Reduce gasket and molded with heat gun.

Near Vick St, Williamson, NY 14589
Evan E.

Evan E.

RANGE WHIRLPOOL WFG505M0BS3 Unit will not respond to commands. Control is continually resetting itself. Unit will need control. Ordering control ; ordrng 1 W11126814 (CONTROL )

Near Westerloe Ave, Brighton, NY 14620
David L.

David L.

DISHWASHER FRIGIDAIRE FGID2474QF0B Replaced pressure sensor with kit. Leak tested per part instructions and ran a test cycle. Unit tested good

Near Spotts Cir, Churchville, NY 14428
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT518SZFM Freezer door has a blemish about the size of a softball and rust spots ordering freezer door; ordrng 1 LW10803965 (Door fz) and 1 W11178521 (Nameplate)

Near Chili Ave, Rochester, NY 14624
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Q1 no q2 no q 3 no Replaced open freezer light module. Unit tested good Verbal signature; ordrng 1 W11205083 (Module)

Near Burritt Rd, Hilton, NY 14468
Dave F.

Dave F.

DRYER AMANA NED4655EW1 Ordering timer for unit not turning off W10745655; ordrng 1 W10745655 (timer)

Near NY-31, Newark, NY 14513
Dave F.

Dave F.

DRYER MAYTAG MGDC215EW2 Thermal fuse was blown . Replaced fuse . Tested unit . Tested good . Tested vent with tester . Tested good . If problem persists order WP3387134 thermostat and high limit 279769; used 1 WP3392519 (FUSE-THERMAL) from stock

Near Hammocks Dr, Canandaigua, NY 14424
Tanner R.

Tanner R.

WASHER MAYTAG MVWB835DC3 Q1 no Q2 no Q3 no Complaint of no drain or spin.F8E1 error code. No fill or long fill will cause machine to not go in to wash cycle causing a no spin complaint. Ordering valve assembly.; ordrng 1 W11165546 (Water valve)

Near East Ridge Road, Rochester, NY 14621
Steve M.

Steve M.

REFRIGERATOR JENN AIR JFC2089HTB Tested refrigerator for noises in diagnostics and normal operation. Could not recreate any noises. Customer had already cleaned out condenser. The refrigerator is working as expected.

Near Windscape Park, Pittsford, NY 14534
Steve M.

Steve M.

WASHER WHIRLPOOL GHW9150PW4 Found control lock on preventing unit from washing. Reset control lock. Tested in spin cycle and the washer is working as expected. The washer tests good.

Near Claybourne Rd, Rochester, NY 14618
James J.

James J.

REFRIGERATOR GE SSL27RGRABS Replaced control and tested defrost cycle. One year warranty on repair.

Near Spencer Rd, Rochester, NY 14609
Steve M.

Steve M.

MICROWAVE ELECTROLUX E130BM60MSA Replaced door for broken harness. The microwave tests good

Near Castlebar Rd, Rochester, NY 14610
Evan E.

Evan E.

WASHER WHIRLPOOL WFW6620HW0 Customer stating that unit is leaking. Checked for error codes. No codes present. Discovered water marks on rear of machine signaling water is coming from vent. Installed vent cap deflector. Unit tested good

Near Splendor Wood Dr, Penfield, NY 14526
Tanner R.

Tanner R.

WASHER WHIRLPOOL WTW5000DW2 Q1 no Q2 no Q3 no Replaced water valves and lock switch. Tested unit via auto diagnostics and unit tested good.Verbal signature acknowledged.

Near Melville St, Rochester, NY 14609
David L.

David L.

REFRIGERATOR KITCHENAID KFIV29PCMS03 Replaced torn right side fresh food gasket

Near Green Pine Ln, Webster, NY 14580
David L.

David L.

MICROWAVE KITCHENAID KHMS2040BSS Replace shorted diode that was preventing unit from heating. Microwave tested good afterwards

Near Green Pine Ln, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR AMANA SBD21VW Refrigerator has low refrigerant . Customer is going to look for a new unit .

Near Hiram Way, Honeoye Falls, NY 14472
Tanner R.

Tanner R.

REFRIGERATOR KENMORE 596.775968 Q1 no Q2 no Q3 no Complaint of no ice. Confirmed 120VAC to icemaker with door switch closed. Jumped TH on icemaker and motor would try to turn but buzz and stay in one spot. Needs new motor. Repaired with icemaker assembly. Tested unit and unit tested good.Verbal signature acknowledged; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER

Near Lake Lea Rd, Irondequoit, NY 14617
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT108FZDB05 Ordering evap fan for fan not running. ; ordrng 1 WP2315539 (motor-evap)

Near Caledonia Avon Rd, Caledonia, NY 14423
James J.

James J.

RANGE WHIRLPOOL WFE505W0HS1 Replaced parts and tested oven and cooktop. Unit functions properly ; dspstn on spec-tagged invntry: 1 PT220L CORD 4' 3W

Near Hillary Dr, Rochester, NY 14624
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTE334GPS0 Plates hitting top rack spray arm . Top rack is in lowest position and plates are standing straight up and hitting spray arm . Plates should be at an angle or top rack needs to be up higher . Unit tests good .

Near Azzano Cir, Victor, NY 14564
Dave F.

Dave F.

REFRIGERATOR MAYTAG MBF2258FEZ04 Crisper bin drawers were not level .found that they were not installed correctly. Items freezing toward back. Turned freezer down to 3 customer will monitor. Leveled the legs on unit . Unit tested good .

Near Bills Rd, Macedon, NY 14502
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS965CIAM00 Items on the top shelf of the fresh food section are freezing. Changed air damper. Recommending that items be moved away from the back wall. Customer to monitor temperature

Near Nestwood Ln, Webster, NY 14580
James J.

James J.

DISHWASHER WHIRLPOOL WDT790SAYB3 Q1 n. Q2 n. Q3 n. Unit not selecting start. Found corrosion all over user interface. Need UI 74.90 labor ; ordrng 1 WPW10629159 (housing-ui)

Near Monte Carlo Dr, Rochester, NY 14624
Tanner R.

Tanner R.

WASHER MAYTAG MVW7230HW0 Q1 no Q2 no Q3 no Replaced control board. Calibrated unit. Ran service diagnostics cycle and completed without issue. Started clean washer cycle. Ran cycle through filling stage and no error or stoppage occurred. Verbal signature acknowledged.

Near Woodsong Ln, Rochester, NY 14612
Dave F.

Dave F.

DRYER GE DBSR463GG7WW Start knob is broken . Ordering part and shipping to customer WE1M654; ordrng 1 WE1M654 (knob/ direct ship to customer)

Near McDonald Dr, Lima, NY 14485
James J.

James J.

RANGE WHIRLPOOL WFE770H0FZ2 Complaint of not heating properly. Unit took about 15 minutes to heat to 350. Oven temp was 299. Offset temperature and retested. Unit heated to 310. Disconnected temp sensor and reconnected now temp is 355 at 350. Unit functions properly.

Near Owens Rd, Brockport, NY 14420

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