Service History 9 - Appliance Tec

We serviced a

WHIRLPOOL COOKTOP

Model RF314PXMQ2

Near Webster, NY 14580

Andres

Job Details: 10/09/2023

Unit is keeping the broiler on and bake element off when set to a bake cycle. Board seems to be having reverse polarity. I looked up control board but everywhere I looked it says it's on back order which usually means it's NLA. ; ordrng 1 WP6610463 (Control)

We serviced a

GE MICROWAVE

Model JVM1750DP2WW

Near Webster, NY 14580

Andres

Job Details: 10/09/2023

"Unit had a wire that was intermittently not making contact causing unit to run when door was open. I put a new connector on unit and tested it. Unit is working properly, I also checked all micro switches"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Irondequoit, NY 14617

James

Job Details: 10/09/2023

Special Project code S17304. Heater replacement. Heater bushing failed and might be leaking. Replaced valve and spray arm and tested. Need wash motor and heater replaced. ; ordrng 1 W11537778 (Heater)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Baldwinsville, NY 13027

Chuck

Job Details: 10/09/2023

Customer informed me that since the last visit the unit has not powered down once. At last visit i did plug the unit into a different outlet to eliminate the possibility of a bad outlet. I asked the customer to leave the unit plugged into the outlet that its currently plugged into. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVB01

Near Webster, NY 14580

Andres

Job Details: 10/09/2023

Customer could not get ice bin out. Got bin out and cleared ice so it can dispense.

We serviced a

MAYTAG WASHER

Model MHW7100DW0

Near Webster, NY 14580

James

Job Details: 10/09/2023

Unit locked and flashing f3e1 error. Checked pressure hose. Reset unit and tested. Unit functions properly. Customer is to monitor. If problem persists order pressure switch and control.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Rochester, NY 14609

James

Job Details: 10/09/2023

Drain and freezer air returns frozen. Defrosted freezer and adjusted feet to allow doors to self close. Customer is to monitor.

We serviced a

GE MICROWAVE

Model PEB7227AN4DD

Near Greece, NY 14612

Dave L

Job Details: 10/09/2023

Replaced non responsive control. Tested ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, NY 14621

James

Job Details: 10/09/2023

Complaint of bulky cycle fills for 5mins then drains out. F8e6 water hazard error. Checked pressure hose. Replaced control and tested bulky cycle. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14621

James

Job Details: 10/09/2023

Ff not cooling. Frost in freezer. Fan encased in ice. Ran heater in diagnostics and defrosted. Unit began cooling when cycled on. Customer is to monitor. Suspect door didn't seal at some point.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Rochester, NY 14612

Dave L

Job Details: 10/09/2023

Customer was unable to get unit to run. Was unable to recreate issue. One unbalanced load error in diagnostics. Checks ok otherwise

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Rochester, NY 14616

Dave L

Job Details: 10/09/2023

"Customer had unit uninstalled. Tub seals are separated and front and rear left side. Unit will need tub replaced. Ordering tub. ; ordrng 1 W11409865 (Tub), dspstn on spec-tagged invntry: 1 W11483553 GASKET"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Rochester, NY 14626

Dave L

Job Details: 10/09/2023

Customer concerned with noise while running. Found the noise to be the variableSpeed evaporator fan. This is normalOperation.

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Rochester, NY 14624

Dave L

Job Details: 10/09/2023

ReplacedControl that wouldnt power motor. Leveled unit. Tested ok.

We serviced a

MAYTAG DRYER

Model MGD6200KW4

Near Rochester, NY 14624

Dave L

Job Details: 10/09/2023

Replaced burner assembly that wouldnt light. Tests ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Rochester, NY 14624

Dave L

Job Details: 10/09/2023

Replaced left side fresh food led module.

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Fairport, NY 14450

Andres

Job Details: 10/09/2023

Blower wheel is loose and will not tighten or come off its just spinning. I will try to cut off motor shaft to replace it but if I cant will have to assemble a new one with motor. ; ordrng 1 WP697772 (Blower wheel) and 1 W10888146 (Blower housing) and 1 W10841728 (Seal) and 4 WP489463 (Screw)s and 1 W11549461 (Motor)

We serviced a

MAYTAG DRYER

Model MDG3600BWW

Near Rochester, NY 14612

James

Job Details: 10/09/2023

Replaced belt and tested. Unit functions properly. One year warranty on repair.

We serviced a

MAYTAG REFRIGERATOR

Model KRFC300ESS09

Near Fairport, NY 14450

Andres

Job Details: 10/09/2023

The evaporator fan cover has a broken clip causing it to vibrate. Unit is still not sealing properly. Ordering new cover and gasket. ; ordrng 1 WPW10175909 (Cover) and 1 W10571967 (Frzr gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Fairport, NY 14450

Andres

Job Details: 10/09/2023

Unit is not going into a defrost because of the connector not making contact all the way. I defrosted unit completly and temporarily fixed connector while we get part in. ; ordrng 1 W11650661 (Heater assembly)

We serviced a

KITCHENAID COOKTOP

Model KGCC506RWW05

Near Rochester, NY 14610

Andres

Job Details: 10/09/2023

I could not take top off cooktop because screws that hold down burners were corroded and would have to drill them out causing heads to break in office holder. Customer would have to get all new 4 orfice holders and screws. I gave customer a price for full repair and she denied it.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Penfield, NY 14526

Andres

Job Details: 10/09/2023

Unit is having a defrost issue in the fresh food section that's affecting cooling and ice production. Theirs a service pointer for this issue calling for a new drain pan kit I also reccomended replacing the defrost sensor.; ordrng 1 W11457241 (Defrost kit) and 1 W11087438 (Harness kit)

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH32519HZ07

Near Penfield, NY 14526

Andres

Job Details: 10/09/2023

"Could not duplicate buzzing sound, I tested microwave multiple times then took it down and tested while it was out of cabinet. Unit was heating and sounds were normal. Sounds seem to be intermittent from customers explanation, Customer is to monitor issue and let us know if it continues."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Clay, NY 13090

Chuck

Job Details: 10/09/2023

"Customer stated that they are hearing a noise during spin. Error code F9E1-long drain. After inspecting unit i found that the gearcase is leaking oil causing a grinding sound. I quoted customer to replace gearcase, capacitor, actuator, cam, belt and Washplate but they declined the repair."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Syracuse, NY 13212

Chuck

Job Details: 10/09/2023

"Customer stated that unit is making a noise during spin. Error code F7E1-tachometer missing. After inspecting unit i found that the cam and actuator tested bad. Replaced cam and actuator. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good; used 1 W10721967 (Cam), and 1 WPW10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Syracuse, NY 13203

Chuck

Job Details: 10/09/2023

"Customer stated that she can hear a clicking sound when opening the door and she is concerned about units temps. After inspecting unit i found that the air diffuser tested bad-damper is stuck. I replaced air diffuser and also found that the meat drawer was located on the upper half of fresh food compartment, i lower meat drawer so its stacked above produce bin. Unit tested good"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Syracuse, NY 13204

Chuck

Job Details: 10/09/2023

Customer stated that venting has been replaced but the unit is still blowing the fuse. After inspecting unit i found that a thermostat must be stuck closed. Heating element tested good. Replaced thermostat and cutoff. Unit tested good ; used 1 WP3392519 (Thermal fuse) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Syracuse, NY 13219

Chuck

Job Details: 10/09/2023

"Customer stated that unit did not spin out 2 blankets and she can hear a noise when the unit starts up. Error code F9E1-long drain. I ran a diagnostic cycle in which i found that the pulley was loose, replaced cam. I could find no issues with drain. I explained to the customer about cycle selection, how to load the unit and how much HE detergent to use. Unit tested good ; ordrng 1 Cam (W10721967)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Rochester, NY 14616

James

Job Details: 10/05/2023

R134a sealed system. 5 year warranty. Compressor locked. 120v to compressor ; ordrng 1 W10507884 (Compressor) and 1 W11506635 (Access) and 2 W11504415 (8.5*8)s and 1 W11506619 (8) and 1 W11504416 (8.5*6) and 1 W11504447 (5*1.8) and 2 W11504431 (5*7)s and 1 W11504445 (5*4)

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Rochester, NY 14624

Dave L

Job Details: 10/05/2023

Control will not power motor circuit. Ordering control. ; ordrng 1 W11607637 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Rochester, NY 14624

Dave L

Job Details: 10/05/2023

Side led module is shorted. Ordering module ; ordrng 1 W11462342 (Module)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, NY 14616

James

Job Details: 10/05/2023

Replaced basket and tested drain and spin.

We serviced a

AMANA DRYER

Model PLG8219W2

Near Rochester, NY 14624

Dave L

Job Details: 10/05/2023

Cycling thermostat will not close. T stat is. NLA

We serviced a

KITCHENAID REFRIGERATOR

Model KBFA20ERSS01

Near Rochester, NY 14605

James

Job Details: 10/05/2023

Door not closing and icemaker not cycling. Bin came off from freezer rails. Reinstalled bin and tested door seal. Cycled icemaker and it cycled without filling. Need icemaker. ; ordrng 1 D7824706Q (Icemaker) and 1 Sh15

We serviced a

JENN AIR OVEN

Model W131B

Near Rochester, NY 14625

James

Job Details: 10/05/2023

Unit not heating on bake. Thermostat melted at rear cabinet. Need thermostat. ; ordrng 1 WP7403P316-60 (Thermostat) and 1 Sh15

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Irondequoit, NY 14609

James

Job Details: 10/05/2023

Customer not satisfied with fridge and wants product exchangeReplaced harness. Unit began cooling. Customer is to monitor temperature.

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Lima, NY 14485

Andres

Job Details: 10/05/2023

I replaced the control and heating element. Tested it on a diagnostic cycle. Unit is washing and heating element is coming on at the end of cycle.

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LZ2

Near Webster, NY 14580

James

Job Details: 10/05/2023

Unit tripping breaker when oven and burners are on. Tightened power cord connection and verified 243volts at 32amps. Customer is to monitor.

We serviced a

WHIRLPOOL DRYER

Model GGW9200LW0

Near Rochester, NY 14619

Dave L

Job Details: 10/05/2023

Replaced failing gas coils and cleaned cabinet. Tests ok; used 1 279834 (COIL KIT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, NY 14606

Dave L

Job Details: 10/05/2023

Replaced dispenser door. Tests ok. ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER

We serviced a

JENN AIR REFRIGERATOR

Model NA1485

Near Rochester, NY 14626

Dave L

Job Details: 10/05/2023

Unit is not a brand we service referred to manufacturer.

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Ontario, NY 14519

James

Job Details: 10/05/2023

F0E3 f0e5 f0e7. Unit will start to drain and spin then start filling again and add time. Cleared errors and tested. Test cycle passed customer is to monitor. If problem persists replace ui and control.

We serviced a

KITCHENAID RANGE

Model KFDC506JSS01

Near Rochester, NY 14612

Dave L

Job Details: 10/05/2023

Replaced and adjusted front burner that were not lighting consistently. Checks ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Rochester, NY 14612

Dave L

Job Details: 10/05/2023

Ice maker has lost position error.Ordering ice maker ; ordrng 1 W11658802 (Ice maker)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Richmond, NY 14466

Andres

Job Details: 10/05/2023

"Pressure tube was clogged and causing unit to fill then drain. Cleared tube out. Found error code for slow fill, customer has hard water that clogged cold water valve. Cleared that out so water has better flow."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ09

Near Webster, NY 14580

James

Job Details: 10/05/2023

Replaced magnetron and mounting nuts. Tested successfully.

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW1

Near Irondequoit, NY 14617

James

Job Details: 10/05/2023

Unit wouldn't power on. Unit functions at time of service. No errors. Calibrated and tested. If problem persists order control. 30 days warranty on service call

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDW09

Near Bloomfield, NY 14469

Andres

Job Details: 10/05/2023

"I replaced the evap fan motor and harness, control and control harness. Unit turned on and is working properly."

We serviced a

KITCHENAID VENTHOODS

Model KVWB606HBS

Near Shortsville, NY 14548

Andres

Job Details: 10/05/2023

Found control board getting power and puting power out to UI but UI was not responding. Replaced UI and tested it. Unit is working properly now ; dspstn on spec-tagged invntry: 1 W11293971 CONTROL and 1 WPW10716813 CONTROL

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Fairport, NY 14450

Andres

Job Details: 10/05/2023

"Unit is leaking oi causing grinding noise,lt needs new gearcase, slider, stator and clutch.; ordrng 1 W11393685 (Gearcase) and 1 W10754158 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Shifter)"

We serviced a

MAYTAG REFRIGERATOR

Model "WRF736SDAB14,."

Near Rochester, NY 14612

Dave L

Job Details: 10/05/2023

Cleaned plugged defrost drain. Customer to monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Hilton, NY 14468

Dave L

Job Details: 10/05/2023

Replaced stuck compressor. Testednok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Fairport, NY 14450

Andres

Job Details: 10/05/2023

"Installed ice maker, filled it using a diagnostic test. Informed customer ice can take up to 24hrs to produce."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS00

Near Fairport, NY 14450

Andres

Job Details: 10/05/2023

Unit is not defrosting and had ice build up causing the drawers to not be able to be pushed all the way and door not to close. I cleared all ice and replaced thermistor old one was corroded. I also reccomended replacing the UI board that service pointer calls for. ; ordrng 1 W11509096 (UI)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Victor, NY 14564

Andres

Job Details: 10/05/2023

I installed new ice maker and control board. I then put unit into a diagnostic mode and filled ice maker. Informed customer ice can take up to 24hrs to produce.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Pittsford, NY 14534

Andres

Job Details: 10/05/2023

Bearings we're falling off rails causing it not to be able to open all the way. I replaced rails and had customer test it out.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Churchville, NY 14428

Andres

Job Details: 10/05/2023

Control panel is getting power but won't respond to commands. Unit needs new control. ; ordrng 1 W11165145 (Control panel) and 1 W11120155 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14622

Dave L

Job Details: 10/04/2023

Re installed bail arm.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, NY 14616

James

Job Details: 10/04/2023

Replaced compressor and door. Pressure tested to 120 psi and 500 microns. Customer is to monitor temperature.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Rochester, NY 14613

Dave L

Job Details: 10/04/2023

"Replaced compressor due to no cooling. Tested okay ; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504431 COUPLER BR 7.5X5 , 1 W11506621 COUPLER BR 6 , and 1 W11506635 VALVE 1/4"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near North Chili, NY 14514

Dave L

Job Details: 10/04/2023

"Freezer door is poorly insulated causing frost accumulation in freezer. Ordering door. ; ordrng 1 W11593330 (Freezer door), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"

We serviced a

WHIRLPOOL RANGE

Model KSGG700ESS2

Near Rochester, NY 14623

Dave L

Job Details: 10/04/2023

Adjusted left rear burner flame.Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT711SMFZ02

Near West Henrietta, NY 14586

Dave L

Job Details: 10/04/2023

The cabinet near fill tube is bowed in significantly SR7737477832 documented with techline. Water is leaking through ice maker fill valve. Ordering valve ; ordrng 1 WPW10279909 (Valve)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Rochester, NY 14626

Dave L

Job Details: 10/04/2023

Replaced wash basket that was out of round. Ran drain and spin. Tested ok

We serviced a

AMANA OVEN

Model ACR4303MFB4

Near Rochester, NY 14616

Dave L

Job Details: 10/04/2023

Cooktop and oven would not heat. Found plug half seated in receptacle. Pushed plug back in. Unit tested ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Rochester, NY 14612

James

Job Details: 10/04/2023

Replaced main control and freezer thermistor. Diagnostics passed. Customer is to monitor temperature. ; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER

We serviced a

GE DISHWASHER

Model PDT715SMN3ES

Near Rochester, NY 14618

James

Job Details: 10/04/2023

Unit not draining. Found glass in pump. Tested several times successfully.

We serviced a

GENERAL ELECTRIC STACKED LAUNDRY

Model GUD27ESSM1WW

Near Rochester, NY 14609

Andres

Job Details: 10/04/2023

When I started a drain and spin cycle I could hear lid lock trying multiple times to lock unit it did. Unit did drain water and spin. Ordering new lid lock.; ordrng 1 WH44X10288 (Lid lock)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Fairport, NY 14450

James

Job Details: 10/04/2023

Partial frost pattern. Compressor pulls 1.08amp. Called techline. Sr7737478108. They said it's either ss leak or restriction. Need sealed system. R600; ordrng 1 W11546692 (Evap) and 1 W11580057 (Compressor) and 1 W11504415 (8.5*8) and 2 W11504431 (5*7)s and 1 W11504433 (6*4) and 1 W11506635 (Access) and 2 W10895757 (5*6)s

We serviced a

MAYTAG WASHER

Model MVWH300WQ1

Near Webster, NY 14580

Andres

Job Details: 10/04/2023

Unit needed a new hub the teeth where worn out and only agitator was spinning. I explained to customer that the correct fix would be gearcase and hub but they didn't want to spend that much on repair so I replaced just the hub. ; used 1 W10528947 (HUB) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Williamson, NY 14589

Andres

Job Details: 10/04/2023

Installed new freezer door on unit. Has customer look at it to make sure she's satisfied and checked the water dispenser. Unit is working properly.

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Sodus Point, NY 14555

Andres

Job Details: 10/04/2023

Found an open line capacitor. I replaced it and tested unit. Unit is sending at beggining of cycles now and advancing. ; used 1 W11395618 (Capacitor) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Camillus, NY 13031

Chuck

Job Details: 10/04/2023

Preformed measurements and they indicated that the compressor was insufficient. Replaced compressor. Vacuumed unit down to 400 microns. Charged unit with 6oz of 134a. I explained to the customer to give the unit 24 hours to get to temp and 72 hours to start making ice. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HBS00

Near Sodus, NY 14551

Andres

Job Details: 10/04/2023

I installed new ice maker and damper on unit. I also adjusted the dryer to help with noises. ; dspstn on spec-tagged invntry: 1 W11553819 INSULATION

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Marion, NY 14505

Andres

Job Details: 10/04/2023

Found error code F8E1 for valve failure. I ran a diagnostic cycle and it finished successfully. I then started same cycle customer was using when gave her error code which was towels. I watched unit fill up and start washing without any errors codes displayed. If customer does call back order hot valve (W11316255) and cold (W11316256)

We serviced a

WHIRLPOOL WASHER

Model WFW6620HW0

Near Fairport, NY 14450

James

Job Details: 10/04/2023

Unit not draining. Cleaned drain filter and tested quick wash successfully. If problem persists order pump assembly.

We serviced a

GE DRYER

Model DCB330GY1WC

Near Palmyra, NY 14522

Andres

Job Details: 10/04/2023

Seal is causing clothes to have stains. Theirs a residue on front seal that's rubbing off. Seal is two separate parts the top seal is available but lower seal is not. ; ordrng 1 WE03X10001 (Glide drum)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Pittsford, NY 14534

Andres

Job Details: 10/04/2023

"Replaced the control on unit with correct one. I started a cycle, customer is to monitor this cycle and see if it finishes."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Webster, NY 14580

James

Job Details: 10/04/2023

Stop breaking off from track. Replaced tracks and stops. If problem persists replace WP8565925 qty2.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Webster, NY 14580

James

Job Details: 10/04/2023

Unit cooling to 10 and 42 on recommended. Compressor turns on when thermostat is set to max. Control is out of tolerance. Need control box. ; ordrng 1 W11666427 (Control)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Webster, NY 14580

James

Job Details: 10/04/2023

Unit not starting cycle. Adjusted control and tested. Unit functions properly. Customer is to monitor. If problem persists replace control.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW07

Near Van Buren, NY 13027

Chuck

Job Details: 10/04/2023

"Customer stated that unit is not cooling. After inspecting unit i found that the compressor is drawing 5.63 amps-going into a overload. Ordering compressor W11547313, drier W11109499 and lokrings ; ordrng 1 W11547313 (Compressor) and 1 W11504420 (8/6) and 1 W11504431 (7/5) and 1 W11506622 (6.35) and 1 W11506635 (Access valve) and 1 W11109499 (Drier) and 1 W11506623 (5NK) and 1 W11504448 (5/1.8)"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW465ASNWW

Near Clay, NY 13041

Chuck

Job Details: 10/04/2023

"Customer stated that unit is not draining or spinning. Error code F27-water accessibility, F18-drain pump clearing algorithm failed and F6-critical flood. I tested all functions in diagnostics-drain pump tested bad, pump is receiving the proper voltage. Ordering drain pump ; rqstng P&A on 1 WH23X28418 (Drain pump)"

We serviced a

MAYTAG DRYER

Model MGD6230HW3

Near Clay, NY 13090

Chuck

Job Details: 10/04/2023

"Customer stated that unit is not drying on sensor dry. After inspecting unit i found that the unit tested good for airflow. I found that the unit is level, i adjusted feet in front to pitch unit 1/8 of an inch towards the back. I also explained to the customer about mixed loads and how it can effect the drying cycle. I set the time dry to 40 minutes as it was defaulted to 10 minutes. Unit tested good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near North Syracuse, NY 13212

Chuck

Job Details: 10/04/2023

"Customer stated that the dishes are not drying. No codes. After running a diagnostic cycle i confirmed that the heater tested good. I found that the rinse aide dial was turned all the way up -customer is on city water, i turned dial to 2 and explained to the customer how it works and to adjust as needed, also suggested to use a hi-temp wash and run the hot water tap for 20 seconds before starting a cycle. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Syracuse, NY 13206

Chuck

Job Details: 10/04/2023

Removed Ice from Fresh food evaporator. Replaced fan. Unit tested good ; used 1 SH15 (Shipping) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS05

Near Hilton, NY 14468

Dave L

Job Details: 10/04/2023

"Replaced pan, cover, and fan due to fresh food evap frosting. Customer to monitor"

We serviced a

AMANA REFRIGERATOR

Model ABB1924BRW00

Near Irondequoit, NY 14609

James

Job Details: 10/03/2023

Unit not defrosting. Compressor will not power off. Replaced control and tested heater in diagnostics. Unit functions properly. ; used 1 Wpw10503278 (Control) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Hamlin, NY 14464

Dave L

Job Details: 10/03/2023

Compressor valves have failed. Light switch is broken. Ordering switch and compressor ; ordrng 1 W11635510 (Compressor) and 2 W11384469 (Switch)s

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Rochester, NY 14606

James

Job Details: 10/03/2023

Replaced heater and wire. Tested and verified its heating properly.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3K

Near Rochester, NY 14612

Dave L

Job Details: 10/03/2023

"Customer states unit does not advance past sensing/fill. Unable to recreate filling issue at this time. Actuator is not completely extending causing a noise during spin. Ordering valve, control, splotch, and actuator; rqstng P&A on 1 W11417466 (Control) and 1 W11038689 (Valve) and 1 W10721967 (Splutch) and 1 W10913953 (Actuator)"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Spencerport, NY 14559

Dave L

Job Details: 10/03/2023

Dispenser was overflowing. Replaced dispenser. Tests ok. ; dspstn on spec-tagged invntry: 1 W11314648 BELLOW

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Honeoye Falls, NY 14472

Andres

Job Details: 10/03/2023

Found terminal block shorted out a connection. I used a new terminal block and rewired connections. Made sure they were tight. Unit is now heating and working properly ; used 1 279320 (Terminal block) from stock

We serviced a

WHIRLPOOL OVEN SINGLE

Model WOS51EC7AS04

Near Victor, NY 14564

Andres

Job Details: 10/03/2023

Found thermal fuse to have no continuaty. I jumped fuse with a jumper and unit turned on. Unit needs new fuse ; ordrng 1 WPW10545255 (Fuse)

We serviced a

GE WASHER

Model GTW335ASN2WW

Near Victor, NY 14564

Andres

Job Details: 10/03/2023

"I ohmed out old capacitor and compared to new one, found a discrepancy between old and new one. I installed new capacitor and ran a spin test on diagnostic. Unit started spinning properly. I started a normal cycle and unit started agitating. Unit is working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Fairport, NY 14450

Andres

Job Details: 10/03/2023

Customer is having intermittent issue with freezer light. Says she's tried to pull and push in the switch but no light would come on and then yesterday it did. I replaced light switch and it is working properly.

We serviced a

MAYTAG REFRIGERATOR

Model MSD2272VEB00

Near Rochester, NY 14624

James

Job Details: 10/03/2023

Unit not flowing water. Un installed filter and water works. Filter housing needs replacement. Customer opt to not repair.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Webster, NY 14580

Andres

Job Details: 10/03/2023

Replaced the cycling fuse on unit and tested it. Unit is now heating properly

We serviced a

MAYTAG DRYER

Model MGD5630HW3

Near Rochester, NY 14624

James

Job Details: 10/03/2023

"Gas valve not opening. 117v to igniter at 3.9 amps. Replaced coils and problem remains need gas valve. Left gas turned off. ; ordrng 1 280119 (Valve), used 1 279834 (Coil) from stock"

We serviced a

GENERAL ELECTRIC RANGE

Model JGSS66SEL3SS

Near Rochester, NY 14617

Andres

Job Details: 10/03/2023

Front right burner valve is not closing all they way causing gas to leak into house. Sqt sent out a spark module which will not fix issue. Unit needs new valve (WB21X20470) ; ordrng 1 WB21X20470 (Valve)