We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Fairport, New York 14450
Jeremy
Job Details:
06/08/2026
Motor just hums when trying to start. Found and replaced blown out capacitor.; used 1 W11395618 (Capacitor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHW
Near Fairport, New York 14450
Jeremy
Job Details:
06/08/2026
Customer complaint that fresh food door is falling open too aggressively. Leveled unit so the door stays still at 90 degrees and instructed customer to hold handle until door is fully open. Unit checks good.
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model CJE23DP2WBS1
Near Penfield, New York 14526
Andres V
Job Details:
06/08/2026
"I was able to find replacement screw for the tray guide rails. Replaced the left side one as well and reinstalled bins. Customer asked me about the water to the unit, I looked in the back saw it was connected. Customer turned water on and pitcher started to fill."
We serviced a
WHIRLPOOL DRYER
Model WGD75HEFW0
Near Rochester, New York 14622
Dave F
Job Details:
06/08/2026
Unit is trying to function but will not start cycle. Can hear the motor trying to start. Tested thermal fuse and it has continuity.tested motor windings and found OL. also found belt starting to fray. Ordering new motor assembly and belt.; ordrng 1 W11511154 (Motor assembly) and 1 661570V (Belt)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Irondequoit, New York 14617
Dave F
Job Details:
06/08/2026
Replaced pump motor. Unit not washing still. Tested new pump and it was defective out of the box. Grabbed sump and motor from the office and replaced. Unit is washing properly.
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDF535PGRWW
Near Rochester, New York 14626
Dave F
Job Details:
06/08/2026
Tub gasket will not stay seated. It keeps coming off. Ordering a new gasket.; ordrng 1 WD08X23476 (Tub gasket)
We serviced a
GENERAL ELECTRIC WASHER
Model GFW350SSYWW
Near Fairport, New York 14450
Jeremy
Job Details:
06/08/2026
"Customer complaint that unit is not filling with enough water. Water valves tested good. Ran a load of towels, washer is operating as designed. Explained wash options and self clean cycle to customer."
We serviced a
KITCHENAID COOKTOP
Model KSIB900ESS3
Near Fairport, New York 14450
Trevor
Job Details:
06/08/2026
The induction cooktop will beep intermittently and shutoff. Customer has to reset the breaker to restart the cooktop. Oven is okay. Cooktop working okay during visit. Ordering new UI display.; ordrng 1 W11208294 (UI display)
We serviced a
GE REFRIGERATOR
Model PFSS2MIYASS
Near Rochester, New York 14625
Andres V
Job Details:
06/08/2026
"Customer issue was his veggies were frosting in the crisper drawers. The temp was set to 34. I reccomended bumping temp up a few degrees, current temp is close to freezing which is causing issue"
We serviced a
WHIRLPOOL WASHER
Model WTW4307SW0
Near Rochester, New York 14626
Dave F
Job Details:
06/08/2026
"Found an F8E1 error code for long fill. Noticed the water supplies were not fully turned on. Ran the unit through a diagnostic and a normal cycle to verify proper operation, the unit is working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Webster, New York 14580
Andres V
Job Details:
06/08/2026
Replaced the sump & pump. Tested the unit and watched for leaks. Unit is working properly
We serviced a
GENERAL ELECTRIC WASHER-DRYER COM
Model GFQ14ESSN1WW
Near Rochester, New York 14607
Zach L
Job Details:
06/08/2026
"Failure to drain caused by blockage in drain line. Removed all buildup from machine. Vacant apartment, no garbage to dispose of buildup, left debris is tub beside washer. Filled and drained unit repeatedly, all functions working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Spencerport, New York 14559
Zach L
Job Details:
06/08/2026
"System restricted in high side. Attempted to clear restriction. Able to blow clear with no drier attached. Replaced drier. Leak from connection to heat loop. Unable to replace drier again, not enough tubing. Unit unrepairable. Case# 23788932; dspstn on spec-tagged invntry: 1 W10898074 SEALANT"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP670SYV1FS
Near Rochester, New York 14616
Zach L
Job Details:
06/08/2026
Replaced sump assembly and harness. Tested. Unit working properly.
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GSS23GYPFCFS
Near Rochester, New York 14616
Zach L
Job Details:
06/08/2026
"Crack in freezer liner. Filled with food grade RTV sealant per techline. Called techline and created case, case# 23322116"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS08
Near Rochester, New York 14618
Trevor
Job Details:
06/08/2026
Clicking noise coming from the behind fridge. The blue tape used to secure parts was loose making contact with condenser fan blade. Removed loose tape and the noise has been eliminated.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Rochester, New York 14617
Andres V
Job Details:
06/08/2026
Replaced the ice maker. Once plugged in ice maker cycled and called for water.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC2
Near Canandaigua, New York 14424
Jeremy
Job Details:
06/08/2026
"Pump making excessive rattling noise. Replaced pump, tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS7
Near Rochester, New York 14610
Trevor
Job Details:
06/08/2026
Replaced worn right side gasket ; dspstn on spec-tagged invntry: 1 W10830046 GASKET-FIP
We serviced a
GENERAL ELECTRIC WASHER
Model PTW600BSR1WS
Near Rochester, New York 14626
Dave F
Job Details:
06/08/2026
Part of the dispenser box broke off when the customer removed the drawer to clean it. Draw is now not fully supported when opened and falls out. Ordering a new dispenser box and drawer assembly ; ordrng 1 WH42X34997 (Dispenser box and drawer)
We serviced a
KITCHENAID DISHWASHER
Model KDTS324SPS0
Near Webster, New York 14580
Zach L
Job Details:
06/08/2026
"Replaced control boards and lower harness. Unit will now turn on, F7E2 wash motor failure. Pump motor shorted, caused blown fuse and now error. Needs new sump assembly.; ordrng 1 W11460946 (Sump assembly)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR206ESS00
Near Webster, New York 14580
Zach L
Job Details:
06/08/2026
Found no leak in system when pressure testing with 250psi nitrogen. System held pressure for 20 mins. Vacuumed and recharged with R134a. Temps and pressures tested good on startup.; dspstn on spec-tagged invntry: 2 W11506620 COUPLER AL 8X8 and 1 WPW10143759 DRIER-UV DYE
We serviced a
GENERAL ELECTRIC RANGE
Model GGF400PV1WW
Near Irondequoit, New York 14617
Andres V
Job Details:
06/08/2026
The back panel paint is chipping. ; ordrng 1 WB56X48647 (Back panel)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Hilton, New York 14468
Andres V
Job Details:
06/08/2026
Replaced the ACU. Tested the unit on a normal cycle. Unit is working properly.
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model PVD28BYNIFS
Near Rochester, New York 14616
Andres V
Job Details:
06/08/2026
Unit is leaking out of the ice maker water valve side connection. I took off the hose and reinstalled it but still leaking. Unit will need new valve. ; ordrng 1 WR57X24979 (Water valve)
We serviced a
MAYTAG WASHER
Model MTW4205SW0
Near Rochester, New York 14609
Trevor
Job Details:
06/08/2026
Washer giving a F7E1 error code. The actuator isn't shifting to spin causing the tub to go off balance. Installed new actuator and tested. The washer is now agitating and spinning normally.; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Webster, New York 14580
Trevor
Job Details:
06/08/2026
Customers complaint of a buzzing noise could not be verified during visit. Customer did confirm that the noise would stop when the refrigerator door is opened. This would indicate a evaporator fan problem. Ordering new evaporator fan motor.; ordrng 1 W11578030 (Evap fan motor)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC3
Near Rochester, New York 14621
Andres V
Job Details:
06/08/2026
Replaced the water valve. Tested unit on a diag cycle then started a normal cycle. Unit is filling and washing properly.
We serviced a
GENERAL ELECTRIC WASHER
Model HTW265ASW0WW
Near Rochester, New York 14621
Andres V
Job Details:
06/08/2026
Replaced the water valve. Used Ge tool tested hot and cold and watched for leaks. Unit is working properly.
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GNE27JYMYFFS
Near Rochester, New York 14613
Trevor
Job Details:
06/08/2026
"585-286-7628 is the correct number. Door switch is stuck pushed in and not moving freely. Getting Water filter RFID error. Ordering new RFID board, filter and door switch ; ordrng 1 WR23X29170 (Door switches) and 1 XWFE (Filter) and 1 WR55X43866 (RFID board)"
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model WET4027HW2
Near Greece, New York 14626
Trevor
Job Details:
06/08/2026
"No answer in phone and after 5. I'm not sure if anyone will be available to let me in and move the washer. Need to reschedule call, for an earlier time.; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4107SW0
Near Greece, New York 14616
Dave F
Job Details:
06/08/2026
"Replaced agitator, washplate, washplate screw and suspension rods. Customer is to use and monitor if clothes are still getting snagged when washing."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Rochester, New York 14615
Dave F
Job Details:
06/08/2026
"Replaced console, control board and door latch. Tested unit on a normal cycle, unit is functioning properly again."
We serviced a
MAYTAG FREEZER
Model MZF34X16DW04
Near Canandaigua, New York 14424
Jeremy
Job Details:
06/08/2026
"Unit not defrosting. Forced defrost works, thermistors test good. Needs control.; ordrng 1 W11496870 (Control) and 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL WASHER
Model LSC8244E
Near Rochester, New York 14618
Trevor
Job Details:
06/05/2026
Customer wants receipt mailed to PO box 18756 Rochester NY . Washer is leaking water from the drain pump. Also the agitator cam is worn. Ordering new parts.; ordrng 1 WP3363394 (Drain pump) and 1 285811 (Agitator cam)
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDF450PGRWW
Near Rochester, New York 14618
Trevor
Job Details:
06/05/2026
Installed new outer door that was at location.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Rochester, New York 14618
Trevor
Job Details:
06/05/2026
Getting an f4E1 error code after installing new pump assembly. Reordering pump and control board.; ordrng 1 W11660283 (Control board) and 1 W11416363 (Pump and motor)
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GTS22KGNBRWW
Near Rochester, New York 14615
Zach L
Job Details:
06/05/2026
Replaced control board. All functions working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, New York 14626
Zach L
Job Details:
06/05/2026
"Replaced ice door and tested, working properly."
We serviced a
GE REFRIGERATOR
Model GDE25EYKJRFS
Near Canandaigua, New York 14424
Ben H
Job Details:
06/05/2026
"Customer complaint is the unit does not cool at all. Compressor unable to start. Replaced start device and capacitor and the compressor fired right up. Let compressor run for 20 minutes and unit is getting a frost pattern. Recommended customer give unit 24 hours to cool and monitor unit for a week; dspstn on spec-tagged invntry: 2 WR97X33345 COUPLER 1 WR98X35 R600A CHARGE CAN 35 , and 1 WR98X20 R600A CHARGE CAN 20"
We serviced a
GENERAL ELECTRIC DRYER
Model GFD55ESSN3WW
Near Macedon, New York 14502
Ben H
Job Details:
06/05/2026
Customer complaint is the unit has a E7 error code. Smart HQ tool indicated l2 and neutral were crossed. Tested voltage to the dryer and found l2 to neutral. Had 240 volts and l1 to neutral had 120. There is an issue with the house wiring. Recommended customer to call electrician
We serviced a
GENERAL ELECTRIC MICROWAVE
Model PSA9120SP1SS
Near Rochester, New York 14612
Zach L
Job Details:
06/05/2026
"Replaced convection fan blade and motor. Tested, unit working properly and making no unusual sounds."
We serviced a
GENERAL ELECTRIC DRYER
Model GTD48EASW0WB
Near Rochester, New York 14617
Dave F
Job Details:
06/05/2026
"Replaced timer, tested to verify proper operation. Unit is working again. Found that the clips holding the start button inside the console panel are broken. The start button will work, but the console should be replaced to properly secure the start switch. Ordering a new console panel.; ordrng 1 WE22X36918 (Console panel)"
We serviced a
GE DRYER
Model GUD24ESSM1WW
Near Rochester, New York 14607
Andres V
Job Details:
06/05/2026
Issue is the filter housing broke won't hold the screen in place ; ordrng 1 WE22X35337 (Lint trap housing)
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GFE28GYNKFS
Near Rochester, New York 14616
Zach L
Job Details:
06/05/2026
"Replaced condenser fan and tested. No longer buzzing, unit working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ4
Near Fairport, New York 14450
Ben H
Job Details:
06/05/2026
Customer complaint was a F8E4 error code. Found drip tray was full of water. Tested unit for leaks and found the rinse aid cover was not clicked into place causing water to get into the dispenser and wash all the rinse aid out causing suds and leaks. Removed suds from the dishwasher and instructed customer to make sure it clicks in all the way
We serviced a
WHIRLPOOL DRYER
Model WED5300VW0
Near Fairport, New York 14450
Ben H
Job Details:
06/05/2026
Customer complaint was the unit makes a loud noise when operating. Found the roller Wheels locked up so I put a repair kit on the unit and tested for proper operation; used 1 4392065 (REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Rochester, New York 14617
Dave F
Job Details:
06/05/2026
"Spoke with tech line they advised check the agitator and wash plate for buildup/residue. Case number: 23763904Was unable to find any cause for the stains in clothes. The unit is working properly. Removed the agitator and washplate to clean thoroughly by hand, removed any debris below the washplate. Advised customer to try to download the whirlpool app to connect the unit to wifi, which may allow any firmware updates that may help the unit perform adequately."
We serviced a
GENERAL ELECTRIC RANGE
Model JB256DM4BB
Near Rochester, New York 14604
Andres V
Job Details:
06/05/2026
Replaced the Acu. Programmed the board and tested unit. Oven is heating and working properly
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Rochester, New York 14613
Andres V
Job Details:
06/05/2026
"Unit will not respond to commands cannot put into diag mode. Called techline verified power to unit, I also unplugged other components to see if unit would then work but still the same. When unplugging the UI green light on ACU started blinking. Techline says unit is having communication issue and advises to replace the ACU. Case #23765188; ordrng 1 W11742939 (Acu)"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW1
Near Rochester, New York 14621
Andres V
Job Details:
06/05/2026
Lid lock would not stayed lock causing cycle to not start. Replaced the lid lock and started a normal cycle. Unit is working properly
We serviced a
GE REFRIGERATOR
Model GDE25EYKJRFS
Near Canandaigua, New York 14424
Jeremy
Job Details:
06/05/2026
Assisted 75
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW1
Near Irondequoit, New York 14617
Andres V
Job Details:
06/05/2026
Replaced bellow and tested unit. Unit is working properly
We serviced a
GENERAL ELECTRIC DISHWASHER
Model PDT715SYV6FS
Near Fairport, New York 14450
Ben H
Job Details:
06/05/2026
Customer complaint is the unit leaks when running. Found lower spray arm damaged and the diverter disc missing the magnets. Replaced lower spray arm and ordered diverter disc; ordrng 1 WD19X33099 (Diverter)
We serviced a
SUB ZERO REFRIGERATOR
Model 650S
Near Rochester, New York 14610
Trevor
Job Details:
06/05/2026
Only a partial frost pattern in the fridge evaporator. New compressor needed. Suctioning discharge lines are at the back of compressor and difficult to get measurements for loc rings. Shipping $35.; ordrng 1 W11504420 (Process tube loc ring) and 1 7006959 (Compressor)
We serviced a
KITCHENAID DISHWASHER
Model KDTS624SPS0
Near Victor, New York 14564
Jeremy
Job Details:
06/05/2026
Dishes not getting clean. Circulation pump is faulty; ordrng 1 W11416362 (Sump and Motor)
We serviced a
MAYTAG DRYER
Model MGD6500MW1
Near Victor, New York 14564
Jeremy
Job Details:
06/05/2026
Called techline for call back. Advised that the issue is normal and the steam refresh is meant for loads left in dryer for too long and not individual items case # 23765532. Emailed cycle guide to customer. Unit operating as intended.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Rochester, New York 14621
Andres V
Job Details:
06/05/2026
Could not duplicate issue with leak I did find one of the valves was not opening and putting water in unit which can cause filling issues. ; ordrng 1 W11595805 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT771REYM00
Near Rochester, New York 14618
Trevor
Job Details:
06/05/2026
Clogged drain line in freezer is causing a buildup of ice and water. Remove ice and forced cleared clogged drain line with steamer.
We serviced a
GENERAL ELECTRIC DRYER
Model PTD70GBST0WS
Near Rochester, New York 14616
Dave F
Job Details:
06/05/2026
"Found belt dust on the idler arm, also found felt guides wearing away on the top bearing. Unit only squeaks when under heavier loads. Ordering new belt, idler arms, and top bearing.; ordrng 1 WE03X33648 (Drive belt) and 1 WE03X38319 (L&R idler arm assembly) and 1 WE03X23875 (Top Bearing)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Rochester, New York 14609
Andres V
Job Details:
06/05/2026
Found lint clogging the vent at the end of it causing air to back up.
We serviced a
KITCHENAID DISHWASHER
Model KDTS424SPS0
Near Fairport, New York 14450
Ben H
Job Details:
06/05/2026
Replaced harness and control board and tested for proper operation; dspstn on spec-tagged invntry: 1 W11785653 CNTRL- ELEC
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GYE21JYMCFFS
Near Pittsford, New York 14534
Jeremy
Job Details:
06/05/2026
Right door is cracked by upper hinge causing it to not close properly.; ordrng 1 WR78X33845 (Right Door)
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Rochester, New York 14626
Dave F
Job Details:
06/05/2026
Replaced capacitor. Tested to verify proper operation. Unit is spinning and agitating properly.
We serviced a
GE WASHER
Model GTW465ASN9WW
Near Rochester, New York 14606
Dave F
Job Details:
06/05/2026
"All components work properly on the unit, however the unit will not spin or agitate. Inspected below unit below after hearing a slow grinding noise during the spin test, and found the gearcase had leaked quite a bit of oil. The customer declined the repair."
We serviced a
GENERAL ELECTRIC WASHER
Model GFW650SPN1SN
Near Irondequoit, New York 14609
Andres V
Job Details:
06/05/2026
Replaced the water valve sent out I tested unit got same result. I then replaced the ACU and tested valves again. Unit is working properly
We serviced a
MAYTAG DRYER
Model MGD5030MW1
Near Rochester, New York 14624
Dave F
Job Details:
06/05/2026
Found door is not sitting flush against the unit when closed. Was able to get the latch to catch but the door is sticking out partially still. Ordering new inner and outer door and new door seal.; ordrng 1 WPW10463967 (Inner door) and 1 W10861224 (Outer door) and 1 W10861521 (Door seal)
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Pittsford, New York 14534
Jeremy
Job Details:
06/05/2026
"Unit not draining. Pump operating, drain hose clogged, unable to free up clog.; ordrng 1 WPW10545278 (Drain hose) and 1 Sh15 (Shipping)"
We serviced a
GENERAL ELECTRIC WASHER
Model GFW850SPN5RS
Near Rochester, New York 14624
Dave F
Job Details:
06/05/2026
"Unit is showing an error code for overloaded pump motor. Vacuumed standing water from the inner basket and drain line. Removed the filter and found that the impeller is bound with hair and seized. The unit will not drain or spin because the pump cannot engage. Recommend replacing the drain pump. ; ordrng 1 WH11X39237 (Drain pump assembly), states that autho needed"
We serviced a
GENERAL ELECTRIC RANGE
Model JTD3000SN4SS
Near Pittsford, New York 14534
Jeremy
Job Details:
06/05/2026
"Replaced control board for upper oven not heating, preheated oven and after reaching 325 entire unit turned off and back on and now unable to set temps on either oven. Called TAG, advised to order UI and control.; ordrng 1 WB27X39820 (UI) and 1 WB27X36808 (Control)"
We serviced a
GENERAL ELECTRIC RANGE
Model GGF600AV2SS
Near Webster, New York 14580
Zach L
Job Details:
06/05/2026
"Customer complaint is stovetop burners too hot. Burner flames at correct height, adjusting any lower would create unsafe burners. Unit working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Webster, New York 14580
Zach L
Job Details:
06/05/2026
"Replaced compressor. Vacuumed system to 500 microns and held. Recharged with R600a. Temps, pressures, and equalization time checked good on startup, unit working properly."
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GYE21JYMCFFS
Near Lima, New York 14485
Ben H
Job Details:
06/05/2026
Customer complaint was ice buildup on the fridge wall. Found the door mullion was out of place and would not swing closed. Replaced mullian and mullian catch and raised. Left hand door to ensure issue doesn't happen again
We serviced a
GENERAL ELECTRIC DISHWASHER
Model PDT755SYV8FS
Near Rochester, New York 14625
Andres V
Job Details:
06/05/2026
Customers concern was the mastic falling off the dishwasher. I informed her this will not effect performance of unit. Called techline and verified that.
We serviced a
MAYTAG WASHER
Model MTW6205RW1
Near Brockport, New York 14420
Dave F
Job Details:
06/05/2026
"Replaced main harness. Unit still will not function properly. Lid will not latch correctly and must be leaned on to engage. Spoke with techline and they are sending it in for review, they suggested replacing the top cabinet, lid, and both hinges again. Case number: 23775171; ordrng 1 W11423769 (Top Cabinet) and 1 W11797450 (Lid) and 1 W11789527 (Left hinge) and 1 W11789526 (Right hinge)"
We serviced a
GE DRYER
Model GUD24ESSM1WW
Near Rochester, New York 14607
Andres V
Job Details:
06/05/2026
Issue is the filter housing broke won't hold the screen in place ; ordrng 1 WE22X35337 (Lint trap housing)
We serviced a
GE WASHER
Model GTW465ASN9WW
Near Rochester, New York 14606
Dave F
Job Details:
06/04/2026
"Replaced control board, programmed board and tested to verify proper operation. Unit is working properly."
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS5
Near Webster, New York 14580
Andres V
Job Details:
06/04/2026
Replaced the turntable motor. Tested unit. Unit is heating and motor is turning.
We serviced a
KITCHENAID OVEN
Model KOEC530SPS00
Near Webster, New York 14580
Andres V
Job Details:
06/04/2026
"Called techline found line fuse was blown, i installed a new fuse and tested unit got same result. I then found a connector that came off and shorted to the case. I called techline they had me test power to different components. Techline suggests replacing the ACU. ; ordrng 1 W11448962 (ACU), used 1 Wpm0805101 (Fuse) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Penfield, New York 14526
Andres V
Job Details:
06/04/2026
Customer states that unit will intermittently not spin on a normal cycle and will have to do a drain & spin after. I checked error codes did not find any pertaining this issue. Ran a diag cycle successfully. Checked the settings on normal cycle. I also asked customer if it only does it when doing smaller loads but he says its any load. ; ordrng 1 W11550649 (ACU)
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP670SYV8FS
Near Penfield, New York 14526
Andres V
Job Details:
06/04/2026
"Found voltage at the ACU, I plugged in the GE tool but did not have power. Checked connections, unit will need new ACU. ; ordrng 1 WD21X36561 (ACU)"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Irondequoit, New York 14617
Andres V
Job Details:
06/04/2026
"Unit had F3E1 error code for pressure fault. I took off pressure hose blew through tube and checked it for kinks and cuts. Hose was not clogged, kinked or cut. Reccomend replacing the ACU; schdld next appmnt for 6/11 THU !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Rochester, New York 14617
Andres V
Job Details:
06/04/2026
"Found ice maker getting voltage, i cycled it but it kept cycling and would not stop or call for water. ; ordrng 1 W11771819 (Ice maker)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC3
Near Rochester, New York 14621
Andres V
Job Details:
06/04/2026
Ran a diag cycle. Found solenoids are not opening heard them buzzing causing no water to go into tub. Took off both hoses and checked water to unit. ; ordrng 1 W11165546 (Water valve)
We serviced a
GENERAL ELECTRIC WASHER
Model HTW265ASW0WW
Near Rochester, New York 14621
Andres V
Job Details:
06/04/2026
Found cold water valve not putting water into unit. I checked voltage at the valve did find 120v but wont open.; ordrng 1 WH13X26534 (Water valve)
We serviced a
GENERAL ELECTRIC DRYER
Model HTX26EASW0WW
Near Rochester, New York 14609
Andres V
Job Details:
06/04/2026
Timer knob is cracked cannot turn the timer stem. ; ordrng 2 WE03X25285 (Knob)s and 1 WE04X25280 (Timer) and 1 WE04X24719 (Push button)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Rochester, New York 14624
Dave F
Job Details:
06/04/2026
Replaced lid latch. Tested to verify proper operation. Unit is working properly.
We serviced a
MAYTAG WASHER
Model MTW6205RW1
Near Brockport, New York 14420
Dave F
Job Details:
06/04/2026
"Replaced stator, hinges and lid lock. Unit now showing an F7E3 error code. Spoke with techline for further troubleshooting. Found that the main harness has a short which is not allowing the shifter to work properly. Ordering a new main harness. Case number: 23752042; ordrng 1 W11806068 (Main harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Rochester, New York 14615
Dave F
Job Details:
06/04/2026
"Found all buttons on the unit are working, except for the start button. Was able to enter service mode but unable to start a diagnostic cycle to test the components. Ordering console, control, and door latch.; ordrng 1 W11613564 (Console) and 1 W11683480 (Control board) and 1 WPW10653840 (Door latch)"
We serviced a
JENN AIR REFRIGERATOR
Model JF42NXFXDE02
Near Brighton, New York 14610
Zach L
Job Details:
06/04/2026
"Ice maker working properly, ice maker was turned off. Unit ran harvest cycle and filled once turned on. Needs all LEDs replaced per service pointer. LED replacement parts and labor covered by S code S84638; ordrng 4 W11632139 (LED)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Bloomfield, New York 14469
Ben H
Job Details:
06/04/2026
"Case number 23748609. Sealed system is pulling 89 w and the unit got a full Frost pattern 15 to 20 minutes. Normal equalization time and normal compressor and discharge temp. Called tech line for a second opinion and they advised making no repair today and sending data loggers to the customer for a week ; ordrng 2 Datalogger (Data logger mail to customer)s, dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 and 2 W11504449 COUPLER"
We serviced a
MAYTAG DRYER
Model MGD4500MW
Near Pittsford, New York 14534
Trevor
Job Details:
06/04/2026
Checked for gas leak using bubble tester. Found leak coming from the adapter fitting to the dryer gas inlet pipe. There was no sealant put on dryer gas pipe to prevent leaking. I applied sealant to pipe and reinstalled fitting and then gas hose. Retested with no leak detected. Customer was also concerned that the dryer exhaust had caused the paint on the wall to start flaking off. There was also venting issue where the exhaust vent connection was loose causing hot exhaust to damage the customer wall. I applied tape to exhaust connection to prevent air leaking out. I also advised customer to clean there exhaust tubing as it was very long. Case #23713351 updated SOG.
We serviced a
GENERAL ELECTRIC RANGE
Model PTS7000BN5TS
Near Pittsford, New York 14534
Trevor
Job Details:
06/04/2026
Outer door glass has a circular chip on the inside facing part of glass. Replacement glass needed. Part not in stock.; ordrng 1 WB56X43367 (Outer door assembly glass)
We serviced a
WHIRLPOOL RANGE
Model WFE361LVB
Near West Henrietta, New York 14586
Ben H
Job Details:
06/04/2026
Found element and switches were shorted out. Replaced element and switches and tested unit for proper operation
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP670SYV6FS
Near Irondequoit, New York 14617
Dave F
Job Details:
06/04/2026
"Unit is severely out of level. It is leaning forward because the leveling feet in front are stripped out. Ordering new leveling feet. Customer received a door latch but it was not listed on the parts list of the job. Sending to office to use it on the return visit.; ordrng 2 WD02X31882 (Leveling foot)s, states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKB3
Near Rochester, New York 14611
Dave F
Job Details:
06/04/2026
Replaced main harness and unit is powering back on and working. Forgot to order the hose clamps to replaced drain and fill hoses. The hoses are leaking. Ordering required clamps.; ordrng 2 WP285655 (Hose clamp)s and 1 W11596052 (Hose clip) and 2 W11545578 (Hose clamp)s
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Rochester, New York 14619
Dave F
Job Details:
06/04/2026
Replaced control and lid lock. Test to verify proper operation. Unit is working properly.; dspstn on spec-tagged invntry: 1 W11307244 LATCH
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Churchville, New York 14428
Ben H
Job Details:
06/04/2026
"Case number 23752396. Unit has high voltage side failure again. Called techline and they advised replacing the magnetron, diode, capacitor and transformer. Replaced all those parts and tested unit for proper operation"
We serviced a
KITCHENAID DISHWASHER
Model KDTM4O4KPS3
Near Fairport, New York 14450
Trevor
Job Details:
06/04/2026
Installed new water inlet assembly and tested. Dishwasher is now filling and washing with no faults popping up.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Bloomfield, New York 14469
Jeremy
Job Details:
06/04/2026
Assisted 75