We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Clay, NY 13041
Anthony V
Job Details: 03/07/2024
Found that on regular dry cycle runs fine was worried about redrying cloths. And timed dry would only dry for 3 minutes found a loose wire on the cutoff ran dryer on timed dry setting. Unit. Tested good
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Syracuse, NY 13212
Anthony V
Job Details: 03/07/2024
Installed. Electric control and water valve ran washer filling like normal. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14620
Dave L
Job Details: 03/07/2024
Compressor has a locked rotor. Ordering compressor ; ordrng 1 W11635510 (Compressor) and 2 W11504431 (7-5)s and 2 W11504417 (8.5-6)s and 2 W11504430 (7-6)s and 2 W11504415 (8.5-8)s and 2 W11504416 (8.5-6)s and 1 876765 (Tubes) and 1 W10898074 (Prep) and 1 W10898079 (Emery cloth) and 2 W11506619 (8mm)s and 2 W10913906 (Process stub)s
We serviced a
MAYTAG DRYER
Model MGD6230HC3
Near Baldwinsville, NY 13027
Anthony V
Job Details: 03/07/2024
Found that thermostat tested bad replaced cutoff and thermostat truck stock 279816 unit tested good; used 1 279816 (Html cutoff) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Baldwinsville, NY 13027
Anthony V
Job Details: 03/07/2024
Fixed. Crisper drawers and freezer drawer. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Baldwinsville, NY 13027
Anthony V
Job Details: 03/07/2024
Found that spring on the lever came loose reinstalled spring. Checked crushed ice out of door crushed ice came out of door customer was worried about door not being level releveled right side door unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Syracuse, NY 13205
Chuck G
Job Details: 03/07/2024
"Replaced control, actuator, cam, belt and lid lock. Calibrated control. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Syracuse, NY 13219
Chuck G
Job Details: 03/07/2024
"Customer stated that the clothes are coming out wet. Error code F9E1-long drain. I ran a diagnostic cycle and the unit is operating as intended but found that the hot water was connected to the cold-I disconnected hoses and reinstalled them correctly. After speaking with customer i discovered that the issue is too much detergent- i explained to the customer about how much HE detergent to use, how to load the unit and about cycle selection. Unit tested good"
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Syracuse, NY 13224
Chuck G
Job Details: 03/07/2024
Replaced element and receptacle. Unit tested good
We serviced a
JENN AIR REFRIGERATOR
Model JF42NXFXDW01
Near Manlius, NY 13104
Chuck G
Job Details: 03/07/2024
Customer stated that unit is not making ice all the time and she has noticed water on the floor. After inspecting the unit i discovered that this is a SS issue. Customer declined the repair
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Kirkville, NY 13082
Chuck G
Job Details: 03/07/2024
Customer stared that unit is doing nothing. Error codes F9E1-long drain and F5E3-lid will not lock or unlock. Replaced lid lock and drain pump. Unit would still not drain. Ordering control W11627413 and harness W11643701; ordrng 1 W11627413 (Control) and 1 W11643701 (Lower harness)
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH53521HZ2
Near Rochester, NY 14626
Dave L
Job Details: 03/07/2024
Replaced door. Tests ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Hamlin, NY 14464
Dave L
Job Details: 03/07/2024
Dispenser linkage disconnected. Replaced dispenser. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Hamlin, NY 14464
Dave L
Job Details: 03/07/2024
"Replaced fan, harness and thermistor due to defrost issue. Customer to monitor"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Spencerport, NY 14559
Dave L
Job Details: 03/05/2024
Replaced open thermal fuse and removed excess restricted venting. Tests ok. ; used 1 WP3392519 (FUSE-THERMAL) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Pittsford, NY 14534
Andres V
Job Details: 03/05/2024
Replaced both rack adjusters on unit and placed rack back into dishwasher.
We serviced a
GE WASHER
Model HTW240ASK6WS
Near Pittsford, NY 14534
Andres V
Job Details: 03/05/2024
Teeth of transmission pulley are worn and won't catch the gearcase drive to spin the basket properly. ; ordrng 1 WH03X33729 (Gearcase) and 1 WH05X24185 (Clutch) and 1 WH03X32097 (Transmission pulley) and 1 WH03X29559 (Motor) and 1 WH01X24434 (Spring) and 1 WH01X10759 (Washer spring)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Honeoye Falls, NY 14472
Andres V
Job Details: 03/05/2024
"Checked error codes did not find any, ran a diagnostic cycle successfully. Unit seemed to have gone out of balanced and stopped cycle. Shower customer how to cancel a cycle or pause a cycle to move clothes around and continue."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Fairport, NY 14450
Anthony V
Job Details: 03/05/2024
Installed new heating element ran dishwasher unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pittsford, NY 14534
Anthony V
Job Details: 03/05/2024
Found that dishwasher wasn't draining very well found that garbage disposal. Drain was clogged. Removed clogged ran. Dishwasher. Drained properly unit tested good ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Manlius, NY 13104
Chuck G
Job Details: 03/05/2024
Customer stated that the top of door is showing rust. I verified the issue. Replaced outer door panel. Unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Manlius, NY 13104
Chuck G
Job Details: 03/05/2024
Customer stated that unit is filling. Error code F10E5-diverter leak detected. After inspecting unit i found that the sump assembly tested bad. Replaced sump assembly. Ran a diagnostic cycle in which the unit operated as intended. Left part with customer. Unit tested good
We serviced a
WHIRLPOOL OVEN
Model WFG535S0LS4
Near Chittenango, NY 13037
Chuck G
Job Details: 03/05/2024
Customer stated that oven is not lighting. After inspecting unit i found that the igniter tested bad. Replaced DSI board and igniter. Unit tested good
We serviced a
KENMORE DRYER
Model ="110.62342511"
Near Rochester, NY 14624
Dave L
Job Details: 03/05/2024
"Replaced rollers and belt. Tested ok; used 1 341241 (BELT), and 1 349241T (ROLLER-SUPPORT 2PK) from stock"
We serviced a
GE REFRIGERATOR
Model CYE22TSHHSS
Near Rochester, NY 14624
Dave L
Job Details: 03/05/2024
Replace drain valve and removed ice from freezer ; used 1 Sh15 (Sh) from stock
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Rochester, NY 14624
Dave L
Job Details: 03/05/2024
Timer will not advance and door switch is stuck closed. Quoted for switch and timer. Customer declined to repair.
We serviced a
WHIRLPOOL OVENK
Model WFE505W0JS0
Near Rochester, NY 14621
Dave L
Job Details: 03/05/2024
Customer declined out of warranty service at door
We serviced a
GE DRYER
Model GTD42GASJ3WW
Near Rochester, NY 14624
Dave L
Job Details: 03/05/2024
Ignitor will not power on. Suspecting flame sensor. Ordering sensor timer and motor ; ordrng 1 WE4X448 (Detector) and 1 WE04X24550 (Timer) and 1 WE49X28295 (Motor)
We serviced a
GE OVEN
Model JGBS86SP1SS
Near Rochester, NY 14624
Dave L
Job Details: 03/05/2024
"Ordering broken oven glass ; ordrng 1 WB56X24968 (Lower door), used 1 Sh15 (Shipping) from stock"
We serviced a
GE REFRIGERATOR
Model GTE17DTNFRWW
Near Rochester, NY 14609
Dave L
Job Details: 03/05/2024
Customer concerned with temps in both sections. Fridge was being emptied when I arrived. Items on door warmer than expected. Frost pattern ok. Returning with temp sensor. ; ordrng 1 WR55X43779 (Control)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Rochester, NY 14613
Dave L
Job Details: 03/05/2024
"Front right burner flame is erratic and wont light. Gas mixture for that burner is incorrect. Ordering orifice, spreader, valve, and cap. ; rqstng P&A on 1 W10821182 (Orifice) and 1 WPW10256028 (Flame spread) and 1 W11241561 (Valve) and 1 W10876582 (Cap)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Fairport, NY 14450
Andres V
Job Details: 03/05/2024
Installed new drain pump on unit and tested it out while watching for leaks. Drain pump is working properly
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Pittsford, NY 14534
Anthony V
Job Details: 03/05/2024
Ran a diagnostic cycle dishwasher was not filling installed water valve found a loose wire on water sensor ran dishwasher unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near East Rochester, NY 14445
Andres V
Job Details: 03/05/2024
Control board is getting voltage but does not respond to commands. Unit needs new control ; ordrng 1 W11637583 (Control)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near East Rochester, NY 14445
Andres V
Job Details: 03/05/2024
"Replaced the clutch and the slider. Tested unit on a diagnostic cycle, unit is now able to spin properly ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"
We serviced a
JENN AIR REFRIGERATOR
Model JFC2089WTB5
Near Penfield, NY 14526
Andres V
Job Details: 03/05/2024
Replaced ice maker and cycled it. Ice maker called for water and is working properly
We serviced a
MAYTAG DRYER
Model LDG4914AAE
Near Rochester, NY 14616
Dave L
Job Details: 03/05/2024
Belt was snagged and ripped. Returning with new belt ; ordrng 1 WPY312959 (Belt)
We serviced a
MAYTAG WASHER
Model MVWB855DC2
Near Penfield, NY 14526
Anthony V
Job Details: 03/05/2024
Ran washer and washer grinds during spin cycle found that gearcase is shot and oil all over stater and leaking oil when I removed the bolt out of stater. Customer is mot gonna repair washer is gonna run washer. Until it doesn't run anymore. Needs a gearcase and washplate
We serviced a
KITCHENAID MICROWAVE
Model KMLS311HSS09
Near Webster, NY 14580
Anthony V
Job Details: 03/05/2024
Ran microwave with a cup water and heated. Normal. Customer. Complaint is that there's too much air blowing out of vent and is worried that over time it's contaminat or stain his cabinets SR# 7738610427
We serviced a
WHIRLPOOL DISHWASHER
Model WDF770SAFZ1
Near Webster, NY 14580
Anthony V
Job Details: 03/05/2024
Found that door gasket. Is worn and customer tried to glue bottom of gasket ordering door gasket W10864081 door gasket ; ordrng 1 W10864081 (Gasket)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rochester, NY 14612
Dave L
Job Details: 03/05/2024
120vac to control. No indicator light. Ordering control and harness ; ordrng 1 W11419171 (Control) and 1 W11568984 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Webster, NY 14580
Anthony V
Job Details: 03/05/2024
Installed new evaporater motor. And electric control. Refrigerator lights our still out. Ordering W11683243 light module kit; ordrng 1 W11683243 (Light module)
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS01
Near Spencerport, NY 14559
Dave L
Job Details: 03/05/2024
Replaced magnetron blower. Tested ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Webster, NY 14580
Anthony V
Job Details: 03/05/2024
Found that mouse chewed wiring harness since my last visit. W11662347 harness did not install sump yet will install on next visit ; ordrng 1 W11662347 (Harness)
We serviced a
WHIRLPOOL DRYER
Model MED5630MBK0
Near Penfield, NY 14526
Andres V
Job Details: 03/05/2024
I replaced motor and was still hearing same noise. Took unit apart and replaced rollers then tested it. Unit no longer makes noise. ; used 1 349241T (ROLLER-SUPPORT 2PK) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Utica, NY 13501
Chuck G
Job Details: 03/05/2024
Customer stated that unit is not going into a spin. No codes. Ran a diagnostic cycle the unit threw a F7E1-tach missing. Replaced actuator. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 WPW10006355 (Actuator) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Utica, NY 13501
Chuck G
Job Details: 03/05/2024
"Customer stated that they can hear a grinding sound. Error codes F0E5-off balance load and F7E7-unable to reach target RPM . Gearcase tested bad. Replaced gearcase, wash plate, cam, belt and actuator. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 W11239857 (Belt), 1 W10721967 (Cam), and 1 WPW10006355 (Actuator) from stock"
We serviced a
GENERAL ELECTRIC DRYER
Model PTD60EBSR1WS
Near Utica, NY 13502
Chuck G
Job Details: 03/05/2024
"Unit is humming & drum not turning. After inspecting unit i found that the motor tested bad. Ordering motor, pulley, nut and belt ; ordrng 1 WE03X29258 (Motor and blower) and 1 WE03X31620 (Pulley) and 1 WE2M96 (Nut cap) and 1 WE03X29897 (Belt)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Sherrill, NY 13461
Chuck G
Job Details: 03/05/2024
Called customer and they canceled service. They thought the unit was under warranty
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Canastota, NY 13032
Chuck G
Job Details: 03/05/2024
Replaced sump assembly. Ran a diagnostic cycle in which the unit was still leaking from the same spot-tub tested bad. Ordering tub W11409865; ordrng 1 W11409865 (Tub)
We serviced a
GE WASHER
Model GTW460ASJ5WW
Near Rochester, NY 14612
Dave L
Job Details: 02/29/2024
Auger is worn ordering auger ; ordrng 1 WH43X31240 (Auger)
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Rochester, NY 14612
Dave L
Job Details: 02/29/2024
"Dryer is noisy due to a worn bearing ordering bearing customer lid in full; ordrng 1 WE3M33 (Shaft assembly), used 1 Sh15 (Sh) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Syracuse, NY 13209
Chuck G
Job Details: 02/29/2024
Customer stated that unit is not heating. After inspecting unit i found that the thermostat tested bad-replaced thermostat fix and thermal cutoff. I tested unit for airflow- tested poor with vent hose attached. I explained to the customer that the vent hose needs to be replaced or cleaned. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Rochester, NY 14625
Dave L
Job Details: 02/29/2024
Console functions intermittently. Ordering console and control ; ordrng 1 W11622490lol (Control) and 1 W11410066 (Control)
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Rochester, NY 14625
Dave L
Job Details: 02/29/2024
Dryer runs and heats but the timer will not advance. Quoted for timer. Customer declined. ; ordrng 1 WPW10185982 (Timer)
We serviced a
GE DRYER
Model DCCH43EF0WW
Near Rochester, NY 14607
Dave L
Job Details: 02/29/2024
585-704-9997. Replaced belt. Tested ok.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Rochester, NY 14620
Dave L
Job Details: 02/29/2024
"Replaced compressor and drier due to poor cooling ; dspstn on spec-tagged invntry: 1 W11109499 DRIER- TUBE 1 W11504450 COUPLER , and 1 W11625643 EVAPORATOR"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM 0
Near Rochester, NY 14620
Dave L
Job Details: 02/29/2024
"Replaced sump due to unit not washing. Unit began to workmates power cycle. Customer to monitor. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR , used 1 Sh15 (Sh) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Rochester, NY 14606
Dave L
Job Details: 02/29/2024
Found water in drain pan. Lower spray arm was onlyMoving intermittently. Re seated spray arm. Ran unit to verify nothing was leaking into pan.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Syracuse, NY 13210
Chuck G
Job Details: 02/29/2024
Replaced lower harness. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rochester, NY 14624
Dave L
Job Details: 02/29/2024
Replaced open cut off with kit. Tests ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near North Chili, NY 14514
Dave L
Job Details: 02/29/2024
"Washplate was seized. Will need another wash plate to complete repair ; rqstng P&A on 1 W10902814 (Washplate), dspstn on spec-tagged invntry: 1 W10528947 HUB"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Penfield, NY 14526
Andres V
Job Details: 02/29/2024
"I replaced the sensor and tested unit. Saw that unit was not washing, checked error codes for F7E1 for wash motor failure. Unit needs new sump and pump. ; ordrng 1 W11460945 (Sump and pump)"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near East Rochester, NY 14445
Andres V
Job Details: 02/29/2024
Unit has error code for basket re engagement failure. Unit will shift but won't stay in spin and slider keeps clicking. Unit needs new slider and clutch assembly ; ordrng 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10752189 (Screw) and 1 W11624943 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Pittsford, NY 14534
Andres V
Job Details: 02/29/2024
Not sure what happened but part was never ordered will have to reorder. ; ordrng 1 W10712395 (Rack adjuster)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Fairport, NY 14450
Andres V
Job Details: 02/29/2024
"Tried to drain water out but pump was not turning. Cleared water out and tried to run pump while it was out, I got it to turn. Reinstalled pump and it started draining water out. Recommending replacing drain pump for intermittent issue. ; ordrng 1 W11462456 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Palmyra, NY 14522
Andres V
Job Details: 02/29/2024
Followed service pointer whirlpool put out for this issue. Informed customer that unit might need to be completly shut off for one night to help thaw out the reservoir. SR7738581350
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Webster, NY 14580
Andres V
Job Details: 02/29/2024
Replaced hi limit fuse on unit and tested it. Unit is now getting hot and working properly
We serviced a
MAYTAG WASHER
Model MHW5630MBK0
Near Penfield, NY 14526
Andres V
Job Details: 02/29/2024
"Replaced parts on unit and tested it. Unit seemed to be working properly, customer is to do a full load and let me know how it does when I come back for dryer"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Webster, NY 14580
Anthony V
Job Details: 02/29/2024
Found that half of the refrigerator lights our out ordering a electric control. While I was diagnosing the lights found that the evaporater fan is vibrating also W11224591 evaporater motor W11224256 electric control ; ordrng 1 W11224591 (Evaporater motor) and 1 W11224256 (Electric control)
We serviced a
WHIRLPOOL WASHER
Model ETW4400WQ0
Near Webster, NY 14580
Anthony V
Job Details: 02/29/2024
Found. That. Gearcase and motor our seized up. Customer is not gonna repair washer washer is 21 years old
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Webster, NY 14580
Anthony V
Job Details: 02/29/2024
Found that all buttons don't work on user interface install new console ran dishwasher normal operations unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Rochester, NY 14620
Anthony V
Job Details: 02/29/2024
Watched Dave do a sealed sytem
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Webster, NY 14580
Anthony V
Job Details: 02/29/2024
Installed new inline fuse ran dishwasher unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Webster, NY 14580
Anthony V
Job Details: 02/29/2024
Ran dishwasher found that dishwasher. Wasn't draining very well found. Filter clogged and hose too garbage disposal not draining properly removed obstruction ran dishwasher with normal operation unit tested good; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN
We serviced a
MAYTAG WASHER
Model MHW5630MBK0
Near Penfield, NY 14526
Anthony V
Job Details: 02/29/2024
Helper on job
We serviced a
MAYTAG RANGE
Model MGS8800PZ0
Near Syracuse, NY 13214
Chuck G
Job Details: 02/29/2024
"Customer stared that front left burner is not lighting. After inspecting unit i found that the electrode tested bad-replaced electrode. Tested burner and there is a delay with the burner lighting. Order front left base W11436986, burner cap W11605764 and orifice left front W11186511; ordrng 1 W11436986 (Front left burner) and 1 W11605764 (Burner cap) and 1 W11186511 (Left front orifice)"
We serviced a
GE WASHER
Model GTW465ASN2WW
Near Syracuse, NY 13211
Chuck G
Job Details: 02/29/2024
"Replaced gearcase, auger, wash plate, spring, clutch, washer, cable ties, belt and pulley. Unit passed all diagnostic tests. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Clay, NY 13088
Chuck G
Job Details: 02/29/2024
Customer stated that unit is not making ice. After inspecting unit i discovered that the ice maker tested bad. Replaced ice maker and cycled unit. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Rochester, NY 14626
Dave L
Job Details: 02/28/2024
Replaced noisy fan with shroud. Noise went away
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Rochester, NY 14606
Dave L
Job Details: 02/28/2024
Rinse aid dispenser leaked after filling basin. Found that the basin was overfilled causing the leak. Refilled dispenser without issue . Left part with customer
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Syracuse, NY 13203
Chuck G
Job Details: 02/28/2024
"Customer stated that unit is not unlocking. Error code F5E3-lid will not lock or unlock. After inspecting the unit i had to break the strike to open lid and the lid lock tested bad. Replaced strike, bezel and lid lock. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 W11457841 (Strike) from stock"
We serviced a
AMANA DRYER
Model NGD4655EW4
Near Rochester, NY 14606
Dave L
Job Details: 02/28/2024
Replaced timer due to timer not advancing . Tests ok .; dspstn on spec-tagged invntry: 1 W10857611 TIMER
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Baldwinsville, NY 13027
Chuck G
Job Details: 02/28/2024
Customer stated that unit wont finish a cycle and is displaying an error code. Error code F10E4-diverter cant find its position. After running a diagnostic and inspecting unit i discovered that the sump assembly tested bad. Ordering sump assembly W11460945; ordrng 1 W11460945 (Sump assembly)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Baldwinsville, NY 13027
Chuck G
Job Details: 02/28/2024
Unit has an error. Error codes F0E9 & F0E5-oob. Suspension tested bad. Replaced suspension. Recalibrated control & ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Baldwinsville, NY 13027
Chuck G
Job Details: 02/28/2024
"Customer stated that unit is not making ice or dispensing water. After inspecting unit i found that the water pressure tested good and the unit is receiving water- observing the water trying to push through the reservoir but not making it to the outlet of the filter. Ordering reservoir W11579182, filter housing W11162042, filter EDR1RXD1 and filter valve W11645245; ordrng 1 W11579182 (Reservoir) and 1 W11162042 (Filter housing) and 1 EDR1RXD1 (Filter) and 1 W11645245 (Filter valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Rochester, NY 14624
Dave L
Job Details: 02/28/2024
Replaced shorted cap. Unit tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW08
Near Rochester, NY 14624
Andres V
Job Details: 02/28/2024
"Replaced both door gaskets and the damper. Tested out damper in diagnostic mode, no longer makes noise and doors are sealing all the way."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW07
Near Port Byron, NY 13140
Anthony V
Job Details: 02/28/2024
Found that a rat chewed wiring harness and cord ordering harness and cord w11648068 ; ordrng 1 W11648068 (Harness and cord)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Auburn, NY 13021
Anthony V
Job Details: 02/28/2024
Reset icemaker. Icemaker filled like intended advised customer too monitor issiue
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Irondequoit, NY 14609
Andres V
Job Details: 02/28/2024
"Unit has broken wire at pump again, recommending replacing the harness. ; ordrng 1 W11643701 (Harness)"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Auburn, NY 13021
Anthony V
Job Details: 02/28/2024
Found that right suspension rod was not seated in washer ran washer normal operation unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Clifton Springs, NY 14432
Anthony V
Job Details: 02/28/2024
Found that compressor is trying too start but piston is locked up in compressor w11656989 lockring w11504417 w11504433 lockring w11506627 lockring ; ordrng 1 W11656989 (Compressor) and 4 W11504417 (Lockring)s and 2 W11504433 (Lockring)s and 1 W11506627 (Lockring) and 1 W10913906 (Process tube)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFH4
Near Rochester, NY 14625
Andres V
Job Details: 02/28/2024
Right side track fell apart into two pieces. Unit needs new rail. ; ordrng 1 W11259786 (Right hand rail)
We serviced a
HOTPOINT FREEZER
Model HHM7SRCWW
Near Webster, NY 14580
Andres V
Job Details: 02/28/2024
"Could not find part for unit, called GE and was told unit is not repairable. Case number 12381167."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ontario, NY 14519
Andres V
Job Details: 02/28/2024
Found actuator not being able to detect speed of basket spinning. Replaced actuator and tested unit. Unit now can spin properly and sense correctly; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
JENN AIR REFRIGERATOR
Model JFC2089WTB5
Near Penfield, NY 14526
Andres V
Job Details: 02/28/2024
Ice maker is getting 120v but will not cycle. Unit needs new ice maker . ; ordrng 1 W10884390 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342FIAB02
Near Pittsford, NY 14534
Andres V
Job Details: 02/28/2024
Water source has very low pressure to unit causing it to dispense water slowly and not make ice. Customer needs plumber.
We serviced a
AMANA RANGE
Model ACR4503SFW0
Near Newark, NY 14513
Anthony V
Job Details: 02/28/2024
Installed 2 switches front left and the right rear. And left front element. Tested range. Both elements work on low temperatures unit tested good
We serviced a
GE MICROWAVE
Model JVM140K001
Near Pittsford, NY 14534
Andres V
Job Details: 02/28/2024
Light bulb got stuck inside of the socket customer tried to get it out but damaged it and shorted it I got out the remaining part of it but it is shorter and no longer sell the light socket.