Service History 9 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5RHAXNT00

Near Rochester, NY 14605

Andres

Job Details: 04/18/2023

"Customer stated unit was not making ice. I diagnosed unit found that it was not getting power. I unplugged then plugged unit back in and ice maker started cycling and called for water. Customer is to monitor, if they call back order 2198597"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ2

Near North Chili, NY 14514

Andres

Job Details: 04/18/2023

"Replaced the control board. Tested unit, made sure it was sending power out to both elements. Unit is heating up properly"

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Pittsford, NY 14534

Andres

Job Details: 04/18/2023

Replaced the bellow and tested unit on a quick cycle. I had customer listen for noise but she didn't hear it and neither did I. Unit is working properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Rochester, NY 14618

Andres

Job Details: 04/18/2023

Customer stated unit is leaking from bottom of door. I diagnosed unit found gasket to not be sealing around door. I replaced gasket and tested it. Unit is no longer leaking.; dspstn on spec-tagged invntry: 1 W11483553 GASKET

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Rochester, NY 14621

James

Job Details: 04/18/2023

Replaced harness and pump and tested. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDW04

Near East Syracuse, NY 13057

Chuck

Job Details: 04/18/2023

Customer stated that unit is not cooling and hears a buzzing sound every 2 minutes. Compressor drawing 8.25 amps. Ordering compressor and lokrings ; ordrng 1 W11635510 (Compressor) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11506619 (8nk) and 1 W11504445 (5/4) and 1 W11504449 (4/2) and 2 W11504416 (8.5/6)s and 1 W11506635 (Access valve)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Clay, NY 13088

Chuck

Job Details: 04/18/2023

"Clothes not spinning out as well. No codes. Ran a diagnostic cycle in which the unit operated as intended. I found that unit was not level , leveled unit and calibrated it. Suspension, gearcase, belt and tub tested good. Unit tested good."

We serviced a

AMANA OVEN

Model AER6303MFS2

Near Rochester, NY 14606

James

Job Details: 04/18/2023

Unit melted l1 from power cord to 6in up main harness. Called safety team and they authorized full repair. A16r591wplSr 7736149839 866-550-5136; ordrng 1 W11458879 (Harness) and 1 Sh15 and 1 Pt220

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Rochester, NY 14626

James

Job Details: 04/18/2023

Unit randomly shuts off and customer waits for a while then is able to restart cycle. F2E1 error. Ordering control and ui. ; rqstng P&A on 1 W11419056 (Ui) and 1 W11413569 (Control)

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near Rochester, NY 14618

Andres

Job Details: 04/18/2023

Customer stated unit was not spinning out. I diagnosed unit found error code F6E1 for no communication. Coming back with MCU.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Fairport, NY 14450

Jeremy

Job Details: 04/18/2023

Splines on basket hub and gearcase are stripped causing basket to not spin. Quoted for gearcase and hub replacement. Customer opting out of repair to purchase new unit.

We serviced a

MAYTAG OVEN

Model MER8800FZ1

Near Macedon, NY 14502

Jeremy

Job Details: 04/18/2023

"Front right burner does not regulate heat and only runs on high. Oven does not heat. Found element tested open and wires on terminal block are burned up. Ordering infinite switch, harness, terminal block and bake element.; ordrng 1 W10917724 (Infinite switch (FR)) and 1 WPW10245259 (Terminal Block) and 3 WP3400029 (Nut)s and 1 W10779716 (Bake Element) and 1 W11188459 (Harness)"

We serviced a

KITCHENAID DISHWASHER

Model KUDR24SEBL4

Near Penfield, NY 14526

Jeremy

Job Details: 04/18/2023

Ran unit with clear door. Water is spraying from under spray arm during drain cycle and leaking from the door. Called techline and was advised that problem must be in one of the check valves. Checked for obstruction in lower check valve and other ones were replaced with pump assembly on previous visit. Customer is opting out of further repair and is purchasing new unit.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354EBS3

Near Fairport, NY 14450

Jeremy

Job Details: 04/18/2023

Unit leaking from diverter. Ordering sump assembly.; rqstng P&A on 1 W10805015 (Sump)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Dansville, NY 14437

Jeremy

Job Details: 04/18/2023

Unit still shaking. Found basket has excessive wobble causing excessive shaking. Advised customer to remove base from under unit. Ordering basket and gearcase.; ordrng 1 W11449840 (GEARCASE) and 1 W11513243 (Basket)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Rochester, NY 14616

James

Job Details: 04/18/2023

Agitator broken off. Wash plate is loose and 2nd time issue has happened. Gearcase worn. ; ordrng 1 W11454372 (Gear case) and 1 W11397111 (Impeller) and 1 W10836692 (Barrel)

We serviced a

GE DRYER

Model GT033GASK0WW

Near Rochester, NY 14609

James

Job Details: 04/17/2023

Unit not starting. Push to stat button cracked. Removed pts button from panel and unit functions properly without it. Reassembled and verified operation.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Rochester, NY 14620

James

Job Details: 04/17/2023

"Complaint of food thawing out and refreezing. Ff at 40, freezer 1deg at recommended. Called techline. Sr7736198279. They recommend replacing freezer thermistor and monitoring temp."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Rochester, NY 14609

Andres

Job Details: 04/17/2023

Customer stated unit is not turning on. I diagnosed unit found roaches have taken over the control board. I informed customer that we would not be doing repair because roaches will ruin a new control.

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS4

Near Rochester, NY 14609

Andres

Job Details: 04/17/2023

Replaced the side panel and manifold.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Rochester, NY 14609

Andres

Job Details: 04/17/2023

Customer stated unit is not dispensing water. I diagnosed unit but could not duplicate issue. Everytime I used dispenser it worked fine. Customer is to monitor and take a video if it happens again. If she does Back order WPW10341320

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Mount Morris, NY 14510

Jeremy

Job Details: 04/17/2023

"Replaced suspension, cam and belt for excessive noise and shaking. Ran factory calibration cycle. Ran diagnostic cycle, unit checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Rochester, NY 14610

Andres

Job Details: 04/17/2023

I installed the new control board but was getting same result was last time where panel responds to commands but does not light up. Put old control back on since it's working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Perry, NY 14530

Jeremy

Job Details: 04/17/2023

Unit leaking due to water splashing over fabric softener dispenser. Replaced tub ring to updated version according to service pointer W11651001. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Scottsville, NY 14546

Jeremy

Job Details: 04/17/2023

"Fresh food door handle is broken. Replaced handle, unit checks good."

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Fairport, NY 14450

Jeremy

Job Details: 04/17/2023

"Replaced faulty tub ring. Ran calibration cycle, unit not leaking. Customer to monitor, if problem persists order main control (W11608058)."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KBL1

Near Rochester, NY 14625

James

Job Details: 04/17/2023

Center arm broken off. Replaced manifold and left lower arm.

We serviced a

MAYTAG DRYER

Model MGDB725BW0

Near Rochester, NY 14618

James

Job Details: 04/17/2023

"Unit screeching during cycle. Idker broken. Belts severely worn. Replaced rollers and idler. Need belts replaced. ; ordrng 1 WP8544742 (Belt), dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADB3

Near Pittsford, NY 14534

Andres

Job Details: 04/17/2023

Customer stated unit was leaking. I used clear door to diagnose unit but I could not find any leaks. Checked the gasket but looked ok. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Rochester, NY 14626

Dave F

Job Details: 04/17/2023

Drain tube in freezer section was frost up . Found heater not in correct position fixed heater and defrosted unit . Added wire to heater to drop into the drain . Leveled unit . Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KUDS01FLBL1

Near Rochester, NY 14618

James

Job Details: 04/17/2023

Lh door tensioner broken. Ordering tine and spring. ; ordrng 1 8194001 (Tine) and 1 Sh15 and 1 WP8270182 (Spring)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near West Henrietta, NY 14586

Andres

Job Details: 04/17/2023

Customer stated unit was not cooling. I diagnosed unit found evaporator had zero frost pattern. Unit has a leak. Ordering compressor and evaporator. ; ordrng 1 W10507884 (Compressor) and 1 WP2188823 (Evaporator) and 1 W11506635 (Access valve) and 1 W11504418 (8/7 NR) and 1 W11504436 (6/1.8 NR) and 1 W11504434 (6/2) and 1 Wpw10143759 (Dye drier) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11504423 (8/2) and 1 W11504415 (8.5/8)

We serviced a

MAYTAG DISHWASHER

Model MDB7949SDE1

Near Penfield, NY 14526

James

Job Details: 04/17/2023

Upper rack fell down on one side and wedged into tub. Reset rack adjusters and tested several times. Unit functions properly.

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS0

Near Churchville, NY 14428

Andres

Job Details: 04/17/2023

"Customer added soap to unit cause suds and it leaked. Unit activated flood switch. Cleaned it out cleared error codes, unit is working properly."

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Rochester, NY 14624

Andres

Job Details: 04/17/2023

Customer stated unit was not heating. I diagnosed unit found ignitor getting voltage but not lighting. I replaced the ignitor and tested it. Unit is heating now. ; dspstn on spec-tagged invntry: 1 279311 IGNITOR

We serviced a

ROPER DRYER

Model RED4640YQ1

Near Fairport, NY 14450

Jeremy

Job Details: 04/17/2023

"Timer is faulty causing unit to keep running indefinitely. Replaced timer, unit checks good."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Palmyra, NY 14522

Jeremy

Job Details: 04/17/2023

"Unit completely unresponsive. Diagnostic LED was not on. Unable to get unit in diagnostics. Replaced main control, unit tested good."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Fairport, NY 14450

James

Job Details: 04/17/2023

Unit making screeching noise during cycle. Wash motor is dying. Need sump assembly . ; ordrng 1 W11416362 (Sump)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Webster, NY 14580

James

Job Details: 04/17/2023

"Unit will not spin. Hub is worn. Wash plate needs to be damaged in order to remove. ; ordrng 1 W10752283 (Impeller), used 1 W10528947 (Hub), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HV4

Near Ontario, NY 14519

James

Job Details: 04/17/2023

Unit arcced and tripped breaker. Red wire on p1 connector shorted to ground. Need harness. ; ordrng 1 W11454270 (Harness)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Baldwinsville, NY 13027

Chuck

Job Details: 04/17/2023

Unit out of balance. Error code F0E9. I found that the unit was not level as there are wood shims holding up the front of the unit. I leveled unit and calibrated. Suspension tested good. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Victor, NY 14564

Jeremy

Job Details: 04/17/2023

Wash motor does not run. Motor tested out of resistance range and control not sending voltage. Ordering motor and control.; rqstng P&A on 1 WPW10591570 (SUMP & MOTOR) and 1 W11225084 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Victor, NY 14564

Jeremy

Job Details: 04/17/2023

Fresh food door is dented. Customer would like replaced under 30 day cosmetic warranty. Ordering door.; ordrng 1 LW10912110 (FF Door (DIRECT SHIP TO CUSTOMER))

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Baldwinsville, NY 13027

Chuck

Job Details: 04/17/2023

Unit not starting a cycle. Error codes F7E1 and F7E6. Capacitor tested bad. Replaced capacitor. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Left part with customer. Unit tested good ; used 1 W11395618 (Capacitor) from stock

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near East Syracuse, NY 13057

Chuck

Job Details: 04/17/2023

"Replaced control, actuator, rotary encoder , lower harness, upper harness and power cord. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Victor, NY 14564

Jeremy

Job Details: 04/17/2023

Wash motor does not run. Motor tested out of resistance range and control not sending voltage. Ordering motor and control.; rqstng P&A on 1 WPW10591570 (SUMP & MOTOR) and 1 W11225084 (Control)

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near East Syracuse, NY 13057

Chuck

Job Details: 04/17/2023

"Customer stated that unit is making a grinding sound before it goes into spin. No codes. Sound confirmed by customer provided video, drain pump tested good. Replaced cam and actuator. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good. ; used 1 W10721967 (CAM), and 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Syracuse, NY 13219

Chuck

Job Details: 04/17/2023

Customer stated that unit is staying stuck on the rinse cycle. Unit would not calibrate or complete a diagnostic cycle. Replaced control . Calibrated unit and ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

AMANA DRYER

Model NED4655EW1

Near Syracuse, NY 13208

Chuck

Job Details: 04/17/2023

"Customer stated that after running a cycled the unit will not power on for a while. Thermal fuse and thermostats all tested good. Ordering motor 279827, blower wheel WP694089 and timer W10857612; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel) and 1 W10857612 (Timer)"

We serviced a

WHIRLPOOL OVEN

Model UMC5225GZ0

Near Syracuse, NY 13219

Chuck

Job Details: 04/17/2023

Customer stated that unit was not unlocking for a brief time. Upon arrival door was unlocking properly. I explained to the customer that she was dealing with a stuck lock and there are no parts available for this unit as its considered a total replacement unit. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ0

Near Rochester, NY 14620

Andres

Job Details: 04/17/2023

Customer stated unit was not washing dishes. I diagnosed unit used clear door and saw that pump is not spraying water. Unit needs new pump. ; ordrng 1 W11416363 (Sump and pump) and 1 W11545309 (Strike)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Rochester, NY 14606

Dave F

Job Details: 04/17/2023

Found defrost wire to heater was pulled out of connector . Fixed wire unit is now defrosting . If problem persists order W11650660 harness

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW1

Near Lima, NY 14485

Jeremy

Job Details: 04/17/2023

Splines on basket hub and gearcase are stripped causing basket to not spin. Unit needs gearcase and basket hub replaced. Quoted for repair. Customer is unsure if they want to proceed with repair or buy new unit.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Rochester, NY 14612

Dave L

Job Details: 04/17/2023

Thermistor is not reading water temp properly. Ordering valveHousing 60 month parts and labor warranty ; ordrng 1 W11172234 (Housing)

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS 2_RA43144

Near Rochester, NY 14612

Dave L

Job Details: 04/17/2023

Replaced regulator due to leak. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11449506 VALVE- GAS

We serviced a

KITCHENAID OVEN

Model KSGG700ESS6

Near Irondequoit, NY 14609

James

Job Details: 04/17/2023

Replaced dsi and bake igniter. Customer is to monitor.

We serviced a

MAYTAG DRYER

Model MEDB850WQ0

Near Syracuse, NY 13219

Chuck

Job Details: 04/17/2023

Unit not latching . Replaced latch. Unit tested good ; used 1 WPW10111905 (Catch) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, NY 14620

Andres

Job Details: 04/13/2023

"I replaced the control board and tested unit on a diag, unit ran cycle successfully. I also started a normal cycle and watched it advance. ; dspstn on spec-tagged invntry: 1 W10890624 MOTOR and 1 W11428524 CAPACITOR"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near Baldwinsville, NY 13027

Chuck

Job Details: 04/13/2023

Customer stated that they are hearing a grinding and clothes arent drying. After inspecting the unit i found that the motor and blower wheel tested bad. Ordering motor W11549461 and blower wheel WP697772; ordrng 1 WP697772 (Blower wheel)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Irondequoit, NY 14617

James

Job Details: 04/13/2023

Unit not washing. 115v to pump at 8ohms. Need sump assembly. ; ordrng 1 W11665769 (Sump)

We serviced a

JENN AIR OVEN

Model JJW2430IL01

Near Baldwinsville, NY 13027

Chuck

Job Details: 04/13/2023

Error code F2E0. I inspected unit and i removed all connections from console and reinstalled. Tested unit and unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Hilton, NY 14468

Dave L

Job Details: 04/13/2023

Replaced damaged tub. Leak checked and tested

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ4

Near Hilton, NY 14468

Dave L

Job Details: 04/13/2023

Replaced stripped regulator. Unit tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, NY 14612

Dave L

Job Details: 04/13/2023

Replaced broken ice maker due to a cracked mold. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS1

Near Rochester, NY 14616

Dave L

Job Details: 04/13/2023

Replaced damaged spray arm

We serviced a

MAYTAG DRYER

Model MEDB855DC4

Near Salina, NY 13088

Chuck

Job Details: 04/13/2023

Customer stated a rattling sound. After inspecting unit i found missing/loose screws on the back panel. Tightened / replaced screws. Unit tested good

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Salina, NY 13088

Chuck

Job Details: 04/13/2023

"Customer states that unit is grinding. No codes. After inspecting unit i found that the cam, actuator and belt tested bad. Replaced cam, actuator and belt. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 W11239857 (Belt), 1 W10721967 (Cam), and 1 WPW10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Syracuse, NY 13212

Chuck

Job Details: 04/13/2023

"No ice dispensing. Found that yoke on the auger motor is stripped. Ordering auger motor W11671282, yoke WP63052-2 and washer W11378860. ; ordrng 1 WP63052-2 (Yoke) and 1 W11378860 (Washer) and 1 W11671282 (Auger motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Irondequoit, NY 14622

James

Job Details: 04/13/2023

Filter stuck in housing due to fliter housing coming unclipped. Reconnected filter housing and removed filter several times. Unit functions properly. Left part.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Rochester, NY 14609

Dave L

Job Details: 04/13/2023

Replaced Gearcase due to unit not spinning out. Tested ok.

We serviced a

AMANA REFRIGERATOR

Model ABB1921BRM00

Near Irondequoit, NY 14609

James

Job Details: 04/13/2023

Unit not defrosting. Tested heater. Replaced control and defrosted evap. ; used 1 Wpw10503278 (Jazz) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW0

Near Webster, NY 14580

James

Job Details: 04/13/2023

Unit throwing long fill error. Tested unit and water flows through both valves when one valve is activated. Replaced valve assembly and calibrated. Tested successfully. ; used 1 W11165546 (Valve) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Webster, NY 14580

James

Job Details: 04/13/2023

Replaced rail and gear. Door closing properly.

We serviced a

AMANA OVEN

Model AER6303MFS2

Near Rochester, NY 14606

Andres

Job Details: 04/13/2023

Has to reschedule cause she was not available till 430.; schdld next appmnt for 4/18 TUE !

We serviced a

WHIRLPOOL WASHER

Model MVW6230RHW1

Near Webster, NY 14580

James

Job Details: 04/13/2023

"60 months warrantyUnit not agitating due to gearcase failure and seal leak. Replaced gearcase, cam, and actuator. Calibrated and tested successfully. ; used 1 Wpw10006355 (Actuator), and 1 W10721967 (Cam) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Dansville, NY 14437

Jeremy

Job Details: 04/13/2023

Shifter disengaged from splutch causing unit to not agitate. Replaced shifter according to SP W11531483. Unit tested good.; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Syracuse, NY 13219

Chuck

Job Details: 04/13/2023

Error Code F2E3. Replaced control. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Caledonia, NY 14423

Jeremy

Job Details: 04/13/2023

Unit has F0E5 out of balance code. Found faulty suspension. Ordering suspension.; ordrng 1 W11217817 (SUSPENSION)

We serviced a

WHIRLPOOL RANGE

Model KSGB900ESS0

Near East Rochester, NY 14445

Jeremy

Job Details: 04/13/2023

"Called customer, no service needed."

We serviced a

KITCHENAID RANGE

Model KFGG500ESS2

Near Victor, NY 14564

Jeremy

Job Details: 04/13/2023

"Broiler is intermittent to ignite and doesn't always produce a full flame. Ordering burner and ignitor.; ordrng 1 W10333842 (Broil Ignitor) and 1 W10439242 (Broiler Burner), dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV02

Near Webster, NY 14580

James

Job Details: 04/13/2023

Door intermittent to seal and ff at 45. Found freezer rail sticking on lh side and doesn't always self close. Door gap is wide at top on ff doors. Replace rails and adjust ff doors. ; ordrng 1 WPW10397636 (Adapter) and 1 WPW10397635 (Adapter)

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Rochester, NY 14615

Dave L

Job Details: 04/13/2023

"Customer has not had out of balance issues since last visit. E3f3 error stored in diagnostics. The water valve is missing its thermistor ordering water valve assembly ; ordrng 1 W11624934 (Water valve assembly), dspstn on spec-tagged invntry: 1 W11396716 SUSPENSION"

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrf555sdfz16

Near Rochester, NY 14612

Dave L

Job Details: 04/13/2023

Filter door would not close. New door still binds on liner. Was able to push the liner up and out of the way without cosmetically altering the unit. Freezer door is not making good contact with the switch. Shimmed and adjusted door. Tests ok

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW1

Near Farmington, NY 14425

Jeremy

Job Details: 04/13/2023

"Unit has burning smell. Belt slipping and overheating causing smell. Replaced belt and idler, unit checks good.; used 1 4392065 (REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Canandaigua, NY 14424

Jeremy

Job Details: 04/13/2023

"Replaced gearcase, motor, cam, capacitor and pulley shield. Unit now has F7E1 error. Found shifter shorted causing control failure. Ordering control and shifter.; rqstng P&A on 1 W11543998 (CONTROL) and 1 W10913953 (Actuator), dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR 1 W10721967 CAM , and 1 W11239857 BELT"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS1

Near Bloomfield, NY 14469

Jeremy

Job Details: 04/13/2023

"Replaced faulty door latch. Latch no longer catches, unit checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP560HAMZ0

Near Rochester, NY 14624

Andres

Job Details: 04/13/2023

Customer stated unit was leaking. I diagnosed unit found leak to be coming from water supply valve. I fixed seal and unit is no longer leaking.

We serviced a

WHIRLPOOL OVEN

Model WFG525S0JT0

Near Rochester, NY 14624

Andres

Job Details: 04/13/2023

"Went to replace the harness and saw that wires where actually rubbing the back panel and caused them to be cut. I replaced the main harness, bake harness and temp sensor. Tested unit, it is working properly now ; dspstn on spec-tagged invntry: 1 W11161843 HARNS- WIRE"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ2

Near North Chili, NY 14514

Andres

Job Details: 04/13/2023

Customer stated unit is not heating up to proper temp every time. I diagnosed unit but did not find any error codes. Both elements are good but unit is having an intermittent issue with Control ; ordrng 1 W11548749 (ACU)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDM00

Near Rochester, NY 14620

Andres

Job Details: 04/13/2023

Customer stated unit is freezing in fresh food section and warm in freezer. This is an indication unit is low on refrigerant. Unit needs new evaporator. ; ordrng 1 W11504415 (Lok ring 8.5/8) and 2 W11506620 (8 nk)s and 1 W11506635 (Access valve) and 1 W11504416 (8.5/6 Lok ring) and 1 W11506619 (8nk 5/16) and 1 W11504445 (5/4) and 1 W11504436 (6/1.8) and 1 W11504434 (6/2 nr) and 1 W11504431 (7/5) and 1 W1126760 (Compressor) and 1 W10836706 (Evaporator)

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Pittsford, NY 14534

Andres

Job Details: 04/13/2023

Customer stated unit is making a loud noise and shaking excessively. I diagnosed unit found noise to be coming from bellow. I leveled legs and pushed unit back into place. I'm ordering new bellow and ACU. ; ordrng 1 W11314648 (Bellow) and 1 W11322901 (Acu)

We serviced a

FRIGIDAIRE RANGE

Model FFGF3053LSH

Near Avon, NY 14414

Jeremy

Job Details: 04/13/2023

"Oven does not heat and rear burners do not ignite. Found faulty bake ignitor and spark Module. Replaced ignitor, oven now heating. Ordering spark Module.; ordrng 1 808608802 (Spark Module) and 1 Sh15 (Shipping), used 1 12400035 (IGNITOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WZF34X16DW04

Near Greece, NY 14616

James

Job Details: 04/13/2023

"Freezer dead. Leds flash when power is reset and then turn off. Need control box. ; rqstng P&A on 1 W11496873 (Control), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Churchville, NY 14428

Dave L

Job Details: 04/13/2023

"Replaced control and drive system. Did not find any stored error codes. Unit shifts, spins and agitates. Customer to monitor."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ05

Near Rochester, NY 14626

James

Job Details: 04/13/2023

Both gaskets torn. Replaced gaskets and molded with heat gun.

We serviced a

KITCHENAID COOKTOP

Model KGCT305ABL0

Near Rochester, NY 14618

Andres

Job Details: 04/13/2023

Customer stated unit would not stop sparking when lighting a burner. Customer told me that he turned power off and then back on and unit started working properly. I diagnosed unit to try and get unit to duplicate issue but could not get it to. Customer is to monitor unit and let us know if it happens again.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Mount Morris, NY 14510

Jeremy

Job Details: 04/10/2023

"Unit is making excessive noise and shaking excessively during spin. Found broken suspension bushings and loose belt. Ordering suspension kit, belt and cam.; ordrng 1 W11239857 (BELT) and 1 W11396716 (SUSPENSION) and 1 W10721967 (CAM)"

We serviced a

GE DRYER

Model GTX22EASK0WW

Near Rochester, NY 14608

Andres

Job Details: 04/10/2023

"Customer stated unit would not start. Diagnosed unit found door won't close fully cause lint trap doesn't go down. Cleaned out lint, lint trap now sites flush and door closes. Unit is working properly."

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Fairport, NY 14450

Andres

Job Details: 04/10/2023

Customer stated unit was squeaking. I diagnosed unit found noise coming from belt. I replaced belt and tested it. Unit is working properly.; used 1 W11239857 (Belt) from stock

We serviced a

MAYTAG OVEN

Model MGR6600FZ2

Near Geneseo, NY 14454

Jeremy

Job Details: 04/10/2023

Replaced center burner for poor ignition. Unit checks good.