Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 1319 customer reviews

David L.

David L.

REFRIGERATOR KITCHENAID KRFC300ESS03 Replaced door parts due to freezer door sitting crooked

Near Venice Cir, Irondequoit, NY 14609
David L.

David L.

DRYER MAYTAG MGDB835DW4 Replaced drive motor control and cut out. Unit tested good.

Near Kim Ln, Rochester, NY 14626
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced torn fresh food gaskets.

Near Beaver Creek Dr, Webster, NY 14580
David L.

David L.

DISHWASHER KITCHENAID KUDL15FXSS1 Unit is not washing due to an open wash motor. Quoted Description Part Number Part Quantity ANC Availability Code Rate Line TotalMOTOR/PUMP & SUMP ASSM TALL TUB WPW10418332 $224.49 1 KKAA44 2 day(s) J13 $104.65 $224.49Parts: $224.49 Service Charge: $89.95 FRL: J13 - $104.65 Additional Labor: $0.00 Tax: $33.53 Other: $12.00 Completed Job Rate: $464.62 Customer is going to think about the repair and will call us with an answerFor sump replacement.

Near Beaver Creek Dr, Webster, NY 14580
Evan E.

Evan E.

MICROWAVE WHIRLPOOL KMHC319ESS4 Replacing capacitor and diode due to unit failing to heat consistently. Replaced both parts and ran test cycle. Unit is still only heating on certain functions. Unit will heat on popcorn setting and reheat beverage setting but unit is failing to run magnetron otherwise. Issue is stemming from control. Ordering control ; ordrng 1 W11218381 (CONTROL )

Near Contant Ln, Williamson, NY 14589
David L.

David L.

DRYER MAYTAG MGD7000AW0 Door hinge is bent causing door to sag. Replaced door hinge.

Near Bay Rd, Webster, NY 14580
David L.

David L.

OVEN WHIRLPOOL WFG550S0HZ1 Replaced bent doorHinges. Unit tested good

Near Garson Ave, Rochester, NY 14609
Shaiman C.

Shaiman C.

DISHWASHER KITCHENAID KDFE104HBL0 Customer concerned about a plastic piece in the bottom of the unit. The part was not from the dishwasher. Unit testing good.

Near Clovercrest Dr, Rochester, NY 14618
Shaiman C.

Shaiman C.

WASHER MAYTAG MHW5100DW0 Replaced drain pump and pressure switch. Unit testing good.

Near Heatherstone Ln, Rochester, NY 14618
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL KRFF507HPS00 Replaced damper for grinding damper. The damper tested good.

Near Summit Dr, Rochester, NY 14620
Steve M.

Steve M.

WASHER MAYTAG MVWB766FW0 Replaced gearcase for loud gearcase. The washer tested good

Near Setters Run, Victor, NY 14564
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced RH FF door due to dent.

Near Mill Run Dr, Rochester, NY 14626
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF991BOOM00 Replaced dispenser motor and shaft for seized motor. The dispenser motor tests good.

Near Spencer Ln, Canandaigua, NY 14424
Evan E.

Evan E.

WASHER WHIRLPOOL WTW6200VW0 Replacing bearing and drain pump due to unit failing to drain and unit beginning to sound noisy while in spin. Replaced pump. Replaced bearing. Ran diagnostic cycle. Unit tested good

Near Severn Ridge Rd, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR MAYTAG MFT2776FEZ00 Replaced fan and fan support. Ran test four in diagnostics. Zip tied and foil taped thermistor in correct location according to Service pointer. Test four passed . Unit tested

Near Fairway 7, Macedon, NY 14502
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced door due to broken liner. Defrosted freezer and racks

Near Churchill Dr, Rochester, NY 14616
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL GB2FHDXWS09 Replaced evaporator. Tested unit . Tested good .

Near Cornwall Dr, Macedon, NY 14502
David L.

David L.

RANGE WHIRLPOOL WFG525S0HZ1 Hinges are bent ordering hinges; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)

Near Backus Rd, Webster, NY 14580
David L.

David L.

REFRIGERATOR FRIGIDAIRE FGHG2366PF1A Ice bin was not fully seated causing it to make contact with the bail arm shutting her moduleOff. Re adjusted bin. Ice maker cycled andFilled. ATEC warranty as a courtesy.

Near Henley St, Rochester, NY 14612
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW75HEFW0 "Customer reports sometimes the unit doesn’t drain as it should, has to run drain and spin cycle following a normal cycle when the bellow drain gets full. F9E1 & F5E2 error codes stored. Bellow seems to be clogged. Replacing bellow and drain pump. ; ordrng 1 W11106747 (BELLOW) and 1 WPW10605427 (DRAIN PUMP)"

Near Oakview Dr, Irondequoit, NY 14617
Steve M.

Steve M.

RANGE WHIRLPOOL WFE320M0ES2 Found the active hinge has broken internally. Ordering hinge. ; ordrng 1 WPW10299226 (hinge-door) and 1 WPW10299227 (hinge-door)

Near Maria St, Rochester, NY 14621
Steve M.

Steve M.

DISHWASHER MAYTAG MDB4949SHZ0 Found motor buzzing inside motor. Ordering motor/sump. ; ordrng 1 WPW10591570 (pump&motor)

Near Victor Rd, Macedon, NY 14502
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WETLV27HW0 Customer states unit will not go past rinse cycle. F7E1 error code stored. Ran auto test cycle. Unit sounds as if the motor attempts to agitate but only makes a humming noise. Same scenario when entering spin cycle. Basket spins freely. Motor should be replaced. ; rqstng P&A on 1 W10890624 (MOTOR )

Near Fairwood Dr, Rochester, NY 14623
Evan E.

Evan E.

REFRIGERATOR KENMORE n/a This ice maker is for my parents fridge can you please send it along in my drop for the next night. ; ordrng 1 D7824706Q (ICE MAKER )

Near Witherspoon Ln, Rochester, NY 14625
David L.

David L.

DISHWASHER MAYTAG MDB4949SHZ0 Sump was not on the truck; schdld next appmnt for 11/6 WED !

Near W Ridge Rd, Rochester, NY 14626
David L.

David L.

RANGE WHIRLPOOL WEG750H0HZ0 All of the pilot tubes are damaged ordering orafice holders ; ordrng 1 W10867780 (holder-orf) and 1 W11122530 (holder-orf) and 1 W11122534 (holder-orf) and 1 W11122547 (holder-orf)

Near W Ridge Rd, Rochester, NY 14626
Evan E.

Evan E.

WASHER WHIRLPOOL WTW6200VW0 Customer stating unit is flashing LD code during cycle. Code stands for long drain. Discovered that pump was receiving power but failing to drain water from tub. Bearing is also beginning to go bad. Ordering bearing kit and drain pump. ; ordrng 1 W10435302 (BEARING KIT) and 1 W10536347 (DRAIN PUMP )

Near Severn Ridge Rd, Webster, NY 14580
David L.

David L.

REFRIGERATOR MAYTAG MSS26C6MFZ00 Replaced noisy evaporator fan. Unit is much more quiet now

Near Blue Aspen Way, Rochester, NY 14612
David L.

David L.

REFRIGERATOR FRIGIDAIRE FGHG2366PF1A Waterline for the icemaker was frozen under the crisper. Cleared line and insulated with perma-gum. Cycled ice maker. Unit filled

Near Henley St, Rochester, NY 14612
David L.

David L.

RANGE MAYTAG MER8800FZ0 Customer concerned with oven not heating . Voltage st the receptacle is correct. Energized bake. 240 vac to bake element bake element heated as expected. Suspecting a loose connection At the receptacle. I selected terminal block and wiring as a precaution.

Near Shorewood Dr, Rochester, NY 14617
Steve M.

Steve M.

OVEN MAYTAG MEW7530AW00 Replaced fuse by control board for open fuse causing no operation. The oven heated and tested good.

Near Center St, Geneseo, NY 14454
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Called techline SR 7726238995 . Tested water temperatures. Water is 130 degrees . Bottom door seal is sealing . No debris between door . Techline said it may be due to the unit using high temp setting and it's getting to hot inside unit that the tub is flexing. Customer is going to try unit without high temp setting and if problem persists order tub WPW10681506; (created new UIS, deleted prior attachment to UisID 54166)"

Near Co Rd 1, Canandaigua Historic District, NY 14424
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE334GPS0 Customer stated that upper rack was falling due to welds snapping. Upon inspection discovered that welds had broken on track causing issue. Replaced tracks on both sides reinstalled rack for customer. Unit tested good

Near Grouse Point, Webster, NY 14580
Steve M.

Steve M.

RANGE GE JGP633SET3SS Replaced front right gas valve for broken valve causing gas leak. The cooktop tested good. ; ordrng 1 WB03T10325 (range burner control MAIL OUT ONLY)

Near Barclay Square Dr, Rochester, NY 14618
Evan E.

Evan E.

DRYER WHIRLPOOL WED7800XW0 Replacing blower housing and idler pulley due to unit being very noisy while running. Replaced blower. Replaced idler pulley. Ran test cycle. Unit tested good

Near Chablis Dr, Fairport, NY 14450
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL MEDC465HW0 Replaced inner door and seal. Repair successful.

Near Spring Blossom Cir, Henrietta, NY 14467
Evan E.

Evan E.

RANGE AMANA AGR5330BAS3 Customer stated that flame height on burners was too high and bulb inside oven had blown. Replaced bulb for customer and adjusted burners flames height to customers satisfaction. Unit tested good ; dspstn on spec-tagged invntry: 1 8009 BULB-4OW

Near Hill Rd, Sodus, NY 14551
Evan E.

Evan E.

WASHER MAYTAG MVWB835DW4 Customer stated that basket was not hanging correctly. Upon inspection discovered that suspension had come unhooked at back left corner. Reattached suspension rod and ran diagnostic cycle. No codes were present. Unit completed cycle as it should. Unit tested good

Near NY-88, Sodus, NY 14551
David L.

David L.

WASHER WHIRLPOOL WTW5000DW2 Unit was not performing well. Unit stuck in previous cycle. Cleared control and tested in diagnostics. Calibrated and leveled. Unit testing good

Near Cheltenham Rd, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL ED2KHAXVB01 Replaced freezer gasket.

Near Steko Ave, Rochester, NY 14615
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KFIS25XVMS2 Unit is not cooling . Unit needs new control board WPW10310240 ordering board . ; ordrng 1 WPW10310240 (cntrl-elec)

Near Spruce Ridge, Fairport, NY 14450
David L.

David L.

RANGE WHIRLPOOL WEE745H0FS2 Replaced lense forCooktop light

Near Legran Rd, Rochester, NY 14617
Steve M.

Steve M.

OVEN IKEA IBS550DS00 "Replaced control fuse for no operation at user interface. The oven is heating and the fan is working. The oven tests good. ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"

Near Danbury Cir S, Rochester, NY 14618
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced light switch for broken light switch. The light works as expected.

Near Cedar Cove Trail, Gates, NY 14606
Steve M.

Steve M.

REFRIGERATOR JENN AIR JCD2389GEW Screws that hold auger motor are missing. They were on old motor. Old motor is missing. Can not order the screws. Please refund customer for auger motor.

Near Paul Rd, Rochester, NY 14624
David L.

David L.

DISHWASHER MAYTAG MDB4949SHZ0 Sump was not on the truck; schdld next appmnt for 11/6 WED !

Near W Ridge Rd, Rochester, NY 14626
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL ED22TEXHW02 The fill tube for ice maker was frozen again. The water valve is weak and water is getting by. The solenoid is no longer available. ; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER

Near Middle Rd, Caledonia, NY 14423
Steve M.

Steve M.

REFRIGERATOR MAYTAG MZF34X16DW01 Replaced freezer control for settings changing without user input.

Near Sperry Dr, Henrietta, NY 14467
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Dishwasher not draining. Found debris in drain pump causing drain pump to not turn on . Drain pump was burned out . Replaced pump . Tested unit tested good .

Near W Lake Rd, Geneva, NY 14456
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5000DW2 Replacing cabinet due to customer receiving cabinet with scratches along front of cabinet. Replaced cabinet. Carried over all necessary parts. Ran diagnostic cycle. Unit tested good

Near Coventry Dr, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Replaced left hand door for rust . Took photo . Unit is sealing and working as expected .

Near Woodside Dr, Penfield, NY 14526
Evan E.

Evan E.

WASHER WHIRLPOOL MHW5630HW0 Replacing outer tub due to original tubs holes inside basket were too sharp causing clothes to rip. Replaced Tub. Ran diagnostic cycle. Unit tested good

Near Lincoln Rd, Ontario, NY 14519
David L.

David L.

RANGE FRIGIDAIRE FFGF3023LQC Replaced weak bake ignitor. Unit tested good

Near Breezeway Dr, Irondequoit, NY 14622
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEYW04 Repaired filter housing . Unit tested good

Near Biscayne Dr, Rochester, NY 14612
Dave F.

Dave F.

DISHWASHER KITCHENAID KUDT03FTPA3 Dishwasher not spraying as hard is it should . Replaced chopper blade and tested unit in diagnostics. Tested heater tested good .Unit tested good .; dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE

Near Sutton Point, Pittsford, NY 14534
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW5000DW Unit is locked closed. F5E1 error code stored. Latch will not respond/unlock in manual diagnostics. Replaced lid lock. Unit testing good.

Near Dakota St, Rochester, NY 14611
Shaiman C.

Shaiman C.

DRYER MAYTAG MGD5500FC0 Customer states unit requires two cycles for clothes to be completely dry. F4E3 error code stored. Exhaust vent appeared to be clear. Ran unit on timed dry and monitored the flame cycle on/off 7 times. Cleared error code. No issues present.

Near Valley Meadow Dr, Spencerport, NY 14559
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW72HEDW0 "Replaced pressure sensor. Unit still would enter drain lock out, then display F3E1 error code. 5v DC present at the connector J28. Replacing control. ; ordrng 1 W11031829 (CONTROL )"

Near Commonwealth Rd, Rochester, NY 14618
Shaiman C.

Shaiman C.

DRYER MAYTAG MDG3706AWW "Burner would ignite, but not stay lit. Replaced coils. Unit testing good. ; used 1 279834 (COIL KIT) from stock"

Near Bright Autumn Ln, Rochester, NY 14626
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Replaced compressor for not cooling. The refrigerator tested good.

Near French Rd, Pittsford, NY 14534
Shaiman C.

Shaiman C.

RANGE KITCHENAID KSGG700EBS1 Door glass is damaged. Replacing glass. ; ordrng 1 W11339500 (GLASS)

Near Owens Rd, Brockport, NY 14420
Shaiman C.

Shaiman C.

DISHWASHER KITCHENAID KDFE104DSS Top left of the door would make contact with the tub when closing the unit. Adjusted unit. Repair successful. ; dspstn on spec-tagged invntry: 1 WPW10653840 LATCH

Near Barbie Dr, Rochester, NY 14626
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB766FW1 Replaced inner basket. Unit testing good.

Near Denise Rd, Rochester, NY 14612
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Helped SM

Near French Rd, Pittsford, NY 14534
David L.

David L.

DRYER WHIRLPOOL WED6600VW0 Replaced control due to unit not runing. Unit tested good

Near Roosevelt Hwy, Kendall, NY 14476
Dave F.

Dave F.

RANGE WHIRLPOOL GFG461LVT1 Replaced oven sensor . Tested unit tested good . Checked temperatures. Tested good .

Near Bayway Dr, Webster, NY 14580
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTE204ESS1 Found sump Leaking. Quoted customer 464.81 for repair. Customer denied quote. Part covered by loyalty retention program. ; ordrng 1 WPW10605058 (pump&motor)

Near Trillium Trail, Victor, NY 14564
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL MHW5630HW0 Helped Evan

Near Lincoln Rd, Ontario, NY 14519
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB850YW0 Customer concerned about a banging noise during spin. No error codes stored. Completed diagnostics with no issues. Tested full speed spin with no noises present. No repair needed.

Near Washington St, Spencerport, NY 14559
Steve M.

Steve M.

DRYER WHIRLPOOL MEDB766FW0 Ordering user interface for erratic operation ; ordrng 1 W11042482 (USER INTERFACE)

Near Enfield Dr, Pittsford, NY 14534
Shaiman C.

Shaiman C.

DISHWASHER KITCHENAID KDTE104DSS0 Replaced heater and sump motor. Unit testing good.

Near Salmon Creek Rd, Brockport, NY 14420
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW5620HW0 "Customer concerned about unit leaking. States there was water under the pedestal but not in the drawer. No error codes stored. Ran auto test with no issues. Filled the drum in manual diagnostics through both cold valves and the hot valve, then drained the unit. Could not recreate any leakage. Customer monitor."

Near Carriage House Ln, Rochester, NY 14624
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDT750SAHV0 Replaced control. Unit testing good.

Near Nevins Rd, Henrietta, NY 14467
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB766FW1 Replaced inner basket and calibrated. Unit testing good.

Near Baylor Cir, Rochester, NY 14624
David L.

David L.

REFRIGERATOR GE PFS22SISBSS Got compressor to start with new start device. Condenser fan was running very slow ordering condenser fan and returning to complete the repair labor is 104.65 part not yet paid for ; ordrng 1 WR84X10055 (condenser fan motor)

Near Baycrest Dr, Rochester, NY 14622
Steve M.

Steve M.

WASHER WHIRLPOOL WFW6620HC0 Found the legs under washer loose causing out of balance washer. Found screws missing that hold pedestal to washer. Leveled legs and tightened nuts on legs to fasten properly.

Near Langpap Rd, Honeoye Falls, NY 14472
Steve M.

Steve M.

WASHER WHIRLPOOL WTW8540BW0 The washer bearing is leaking and loud. The bearing is seized and could not remove bearing. The customer is going to replace. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING

Near Lancaster Rise, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KFCS22EVMS0 "Found gasket open on bottom of freezer causing warm air to enter freezer and causing frost. Removed gasket, flipped 180 degrees and heated and reformed gasket. Added shims to door for better door closing. The gasket is sealing."

Near York Bay Trail, West Henrietta, NY 14586
Steve M.

Steve M.

OVEN WHIRLPOOL WOD77EC0HS01 Called tech line on the way to home sr# 7726275406 tech line says there is a software update coming in next two months for time jump. Set the unit up to WiFi for download.

Near Lexton Way, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found the water connection from filter housing to water valve had a small leak and the ice maker water line was not fully seated in water valve. Removed connections and reseated. There is no longer water leaking.

Near Highview Trail, Victor, NY 14564
David L.

David L.

REFRIGERATOR KITCHENAID KRFF507HPS00 Fresh food gaskets are worn away in the middle. Replaced gaskets

Near Jay Vee Ln, Rochester, NY 14612
Dave F.

Dave F.

DISHWASHER WHIRLPOOL GU2400XTPQ3 "Dishwasher clean light blinking .ran unit in diagnostics heater did not turn on . Tested power coming from control tested good . High limit tested good . Unit needs heated element W10518394 ordering element; ordrng 1 W10518394 (heater), dspstn on spec-tagged invntry: 1 8193762 FUSE"

Near Callingham Rd, Pittsford, NY 14534
David L.

David L.

DRYER MAYTAG MEDB835DW4 Unit is not drying clothes quickly vent tested poorly. Pics attached. Unit testedgood otherwise. Recommending that the customer replace venting

Near Edgemere Dr, Rochester, NY 14612
David L.

David L.

REFRIGERATOR FRIGIDAIRE PLD535RFCO Unit is not making ice because there is no water supply to the unit.

Near Charing Rd, Irondequoit, NY 14617
David L.

David L.

WASHER MAYTAG MVWC465HW0 Unit not working in whites due to a long fill error. Hot water was restricted at the supply. Turned water supply all the way on. Rent a center warranty.

Near Elm Pl, Rochester, NY 14609
David L.

David L.

WASHER AMANA NTW4516FW3 Unit is making a loud noise during use. The transmission is rubbing on the tub seAl. Ordering gearcase ; ordrng 1 W11255272 (gearcase)

Near Grassmere Park, Rochester, NY 14612
David L.

David L.

WASHER MAYTAG MVWX655DW1 Actuator was physicallyBroken again. Found that one of the screws holding it on bottoms out before the part was secure. Pushed screw all the way in and tested. Customer to monitor ATEC warranty

Near Armstrong Ave, Irondequoit, NY 14617
David L.

David L.

DRYER FRIGIDAIRE FEX831CS0 Replaced cracked blower that was noisy. Unit much more quiet. Vent testing poor. Recommending that the customer replace vent

Near Ingram Dr, Rochester, NY 14624
Dave F.

Dave F.

RANGE WHIRLPOOL WEE745H0FS2 Replaced top console for being cracked . Tested unit . Tested good

Near Pathway Ln, Webster, NY 14580
Dave F.

Dave F.

WASHER MAYTAG MVWP475EW0 "F7E6 motor failure error code . Found oil coming from the gearcase . Motor is very loud . Oil on cam ,belt and actuator. Ordering parts .; ordrng 1 W10721967 (drive pulley) and 1 W10832724 (drive motor) and 1 W10913953 (actuator) and 1 W11035747 (gearcase) and 1 WPW10006384 (drive belt)"

Near Monroe Ave, Rochester, NY 14618
Dave F.

Dave F.

WASHER WHIRLPOOL WFW94HEAW0 F9E1 long drain error code . Found the drain pump filter was plugged . Removed debris and clothing from drain pump . Reason clothing had made it to the drain pump was because the bellow that goes over the tub and not on correctly. Reseated bellow .cleaned the glass .no leaks .Tested unit in diagnostics. Tested good .

Near Stonehedge Dr, Ontario, NY 14519
Dave F.

Dave F.

WASHER MAYTAG MVWB865GW0 Machine not filling with water all the way . Calibrated unit and ran in diagnostics. Unit tested good . Gave best tips on wash cycles . Tested unit . Tested good .

Near Salmon Run Cir, Ontario, NY 14519
Dave F.

Dave F.

WASHER WHIRLPOOL MVWB766FW1 "F7E8 motor stator over temperature. Checked basket nothing stopping it from spinning. Customer does have washer tray under unit . Removed pan . Unit making noise during agitation . Found stator bolt loose . Tighten bolt . Calibrated unit ran in auto diagnostics unit tested good l tested with clothes in it tested good . If problem persists order gearcase W10811956 , W10754161 rotor , W10752189 screw . Unit has 5 year warranty."

Near Bright Stream Way, Webster, NY 14580
Dave F.

Dave F.

DISHWASHER KITCHENAID KDFE104DSS F9E1 diverter can't find home position error code . Found water leaking from floor area . Found the the float seal was loose . Tightened float seal . Unit is not leaking .if any problem persists order WPW10605057 wash pump and control W10909702 tested unit in diagnostics. Unit tested good .

Near Meadow Breeze Ln, Webster, NY 14580
David L.

David L.

DISHWASHER WHIRLPOOL MDB8959SFZ4 "Upper rails are separated. Replaced rails under S22916 to cover P&L; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"

Near Winter Hazel Ct, Rochester, NY 14606
Dave F.

Dave F.

REFRIGERATOR FRIGIDAIRE DGHF2360PF1 Replaced ice maker for making slow ice and Air filter in the door . Tested unit tested good .

Near Rainbrooke Dr, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL W4TXNWFWQ03 Unit not defrosting . Defrost timer is not advancing . Defrosted evap . Tested heater tested good . ; dspstn on spec-tagged invntry: 1 W10822278 TIMER-DEFROST

Near Stonefield Mews Ln, Pittsford, NY 14534
Dave F.

Dave F.

WASHER MAYTAG MVWC565FW1 "Washer not turning on found the actuator shorted the control board . Replaced actuator and control board . Calibrated unit tested in auto diagnostics. Unit tested good .; dspstn on spec-tagged invntry: 1 W11162438 CONTROL , used 1 W10913953 (ACTUATOR) from stock"

Near Heberton Rd, Irondequoit, NY 14622
Steve M.

Steve M.

50#IM 15' FS ADMIRAL NA123 Replaced control for nephew’s range.

Near Goodman St N, Rochester, NY 14607
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Replaced fresh food door for damage and heated up gaskets for both doors . Unit is sealing good . Unit tested good .

Near Latta Rd, Rochester, NY 14612
David L.

David L.

RANGE KITCHENAID KSGG700ESS1 Liner is crumpled at the right foot this is not a replaceable part calledTechline to document as non repairable SR7726258186. Lowe’s to contract trade partners

Near Owens Rd, Brockport, NY 14420
David L.

David L.

REFRIGERATOR MAYTAG MFI2569VEM0 The high voltage board is failing and causing intermittent cooling. Quoted for the high voltage board WPW10310240. Customer wanted to think about the repair and willLet us know.

Near Rumford Rd, Rochester, NY 14626
David L.

David L.

REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced freezer led module due to no light in freezer and removed ice from switch

Near Upton Park, Rochester, NY 14607
Evan E.

Evan E.

RANGE MAYTAG MGR55EW220W Customer stated that model burner on stove would not light. Discovered that unit was missing burner cap but customer did not realize. Once replacing cap burner was now lighting as it should. Checked all other burners and bake and broil for functionality. All are working as they should. Unit tested good. Collecting service call fee

Near Richland St, Rochester, NY 14609
Evan E.

Evan E.

RANGE WHIRLPOOL WFE515S0ES2 Replacing control due to oven light not functioning. Replaced control. Tested light for customer. Unit tested good

Near Roselawn Crescent, Fairport, NY 14450
Evan E.

Evan E.

DRYER MAYTAG MEDB766FW0 Replacing console due to unit not responding to commands consistently. Customer would have to select start key numerous times before unit would begin to run. Replaced console. Ran test cycle. Unit tested good

Near Chadwick Manor, Fairport, NY 14450
Dave F.

Dave F.

WASHER WHIRLPOOL MVWX500XW1 F7E1 basket speed fault error F7E7 motor unable to reach rpm. Nothing in basket keeping it from spinning . Tested ohms on shifter tested good . Ran auto diagnostics tested good . Unit is draining and spinning . Calibrated unit. Unit tested good . Customer will monitor. If problem persists order WPW10006355 .

Near N Main St, Honeoye Falls, NY 14472
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Customer concerned about unit not washing well and a burning smell. Customer states the spray arm was not on correctly which caused it to be burned by the heater. Spray arm is damaged. Sump motor seems to be working fine. Replaced spray arm. Customer monitor.

Near Norton St, Rochester, NY 14609
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FGHB2866PP2 He led heater and bi metal. Both tested good. Drain is clear. Added permagum to bottom seal of housing to force water to drain instead of dripping in Ff section.

Near S Ridge Trail, Fairport, NY 14450
David L.

David L.

DRYER WHIRLPOOL WED6600VW0 Replaced open fuse. Unit clicked but did not start found cold solder joint on main control. Tested motor windings and heater ; rqstng P&A on 1 WPW10111616 (cntrl-elec)

Near Roosevelt Hwy, Kendall, NY 14476
Steve M.

Steve M.

DISHWASHER KITCHENAID KDFE304DWH0 Removed debris from pump and replaced right rear wheel for missing wheel

Near Pickwick Dr, Rochester, NY 14618
David L.

David L.

DRYER KENMORE 417.804127 Heating element is open and the rear bearing is worn ordering bearing and element; ordrng 1 131553900 (heater-housing assy) and 1 5303281153 (bearing kit-rear)

Near Maria St, Rochester, NY 14621
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB980BG0 Customer states the unit makes a loud grinding noise during the spin cycle. The grinding sound can be heard upon spinning the drum. A bearing kit should be installed. Customer intends to shop for a new unit before continuing with the repair.

Near Clover Hills Dr, Rochester, NY 14618
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT518SZFM04 Evaporator fan is running slow ordering evaporator fan ; ordrng 1 WP2315539 (motor-evap)

Near Gregory St, Rochester, NY 14620
Steve M.

Steve M.

RANGE AMANA AGR4230BAW0 Replaced spark module for not igniting top burners. The range tested good.

Near Cunningham St, Rochester, NY 14608
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDT750SAHW0 "Customer reports the unit fills with water when not in use. 6-4 error code stored. Removed drain hose from plumbing connection and filled with water. Water was going back into unit. Replacing drain hoses due to faulty check valves. ; ordrng 1 8269144 (DRAIN HOSE) and 1 WPW10545278 (DRAIN HOSE ), dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"

Near Chili Ave, Rochester, NY 14624
Evan E.

Evan E.

OVEN KITCHENAID KEBC278KBL02 Customer stating that oven temp is not consistent with temperature shown on display. Ran bake cycle to 350 with thermocouple inside oven. When unit hit 350 degrees unit thermocouple was displaying reading of 285. Temp sensor is failing to give accurate reading. Customer would also like inner door glass replaced due to scratches on glass. Ordering temp sensor and inner door glass ; ordrng 1 WP4449253 (INNER GLASS) and 1 WPW10131825 (TEMP SENSOR )

Near Trevor Court Rd, Rochester, NY 14610
Dave F.

Dave F.

REFRIGERATOR MAYTAG M1TXEGMYB01 6 degrees in freezer 35 in fresh food section.unit in defrost while in home heater works .Gaskets sealing . Unit turned on started cooling . Found the back panel on the refrigerator had fallen off causing bad air flow to cool the compressor and not cooling it correctly remounted cover . Compressor may have been getting to hot and turning off . Evap fan is working . Unit tested good .

Near Hanover Rd, Farmington, NY 14425
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced both doors for rust that will not come off . Tested unit . Tested good .

Near Rodney Ln, Rochester, NY 14625
Evan E.

Evan E.

WASHER MAYTAG MVWB980BG Unit is squeaking since bearing repair was preformed. Upon inspection discovered that new bearing is causing squeak. Reordering bearing kit ; ordrng 1 W10435302 (BEARING KIT)

Near Evergreen Ln, Ontario, NY 14519
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Fitting that runs from the water valve to the filter housing was not in all the way causing the unit to leak . Reseated fitting . Unit no longer leaking . Cycled ice maker . Ice maker not filling with water . Found fill tube frozen . Defrosted fill tube . Cycled ice maker . Unit tested good .; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

Near Foxglove Ct, Walworth, NY 14568
David L.

David L.

REFRIGERATOR FRIGIDAIRE FFU20FC4CW1 Unit is not cooling intermittently unit is not coming out of defrost due to a failed timer and thermostat is not closing. Quoted for timer and t stat customer is going to replace

Near W Buffalo Rd, Churchville, NY 14428
Steve M.

Steve M.

COOKTOP KITCHENAID KGCD807XBL02 Rescheduled til next week; schdld next appmnt for 11/6 WED 12-5

Near Black Street Rd, Caledonia, NY 14423
Steve M.

Steve M.

REFRIGERATOR GE GTH17DBC2RBB Ordering evaporator fan motor for loud bearing.

Near Rochester St, Scottsville, NY 14546
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Sr#7726138350 replaced led control and user interface. The lights are still strobing. Called tech line again Tech line is sending job notes to engineering department and will contact us in 3-5 business days. The right fresh food door is sunk in on the top right. The unit needs a door. The ice maker adapter has broken corner. Ordering adapter. ; rqstng P&A on 1 W10815687 (dor-fip ss) and 1 W11126056 (adapter)

Near Oak Meadow Trail, Pittsford, NY 14534
Dave F.

Dave F.

DISHWASHER MAYTAG MDB6769PAB1 Dishwasher not draining . Could hear the drain pump running . But no water draining . Found the drain hose was plugged removed drain hose and cleaned out . Cleared error codes on dishwasher . Unit is now working as expected .

Near E Henrietta Rd, Henrietta, NY 14467
David L.

David L.

REFRIGERATOR MAYTAG MFI2266AES Filter cover has a broken clip ordering filter cover. ; ordrng 1 WP67006331 (cover-filt)

Near Danbury Cir N, Rochester, NY 14618
Dave F.

Dave F.

DRYER MAYTAG MEDX655DW1 Dryer thermal cut off tested bad . Replaced thermostat and cut off . Unit tested good . Tested customer vent . Tested good .; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT

Near Arrowhead Rd, Pittsford, NY 14534
Steve M.

Steve M.

DRYER MAYTAG MEDB835DW4 Found a wash cloth in blower causing noise while running. Removed wash cloth and dryer tested good.

Near Gamble Rd, Geneseo, NY 14454
Shaiman C.

Shaiman C.

WASHER MAYTAG MHW5100DW0 Customer states unit flashes an error code during use. F8E3 F3E1 stored. Continuity present on harness between water sensor and control board. 5V DC present at control. Pressure hose also tested good. Drain pump sounds as if it is failing. Suspecting failed drain pump and pressure switch resulted in the reoccurring F8E3 error code. Drain pump and pressure switch should be replaced. ; ordrng 1 WPW10448876 (PRESSURE SWITCH) and 1 WPW10605427 (DRAIN PUMP)

Near Heatherstone Ln, Rochester, NY 14618
David L.

David L.

DISHWASHER KITCHENAID KDTE204DSS1 Unit is not sealing due to an open drain pump winding. Unit tested good

Near Carmas Dr, Rochester, NY 14626
David L.

David L.

DRYER WHIRLPOOL wed72hebw0 Unit is loud due to a stuck belt idler. ; used 1 W10837240 (PULLEY-IDLER) from stock

Near S Union St, Spencerport, NY 14559
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT518SZFM04 Evaporator fan is running slow ordering evaporator fan ; ordrng 1 WP2315539 (motor-evap)

Near Gregory St, Rochester, NY 14620
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE104ESS1 Customer stated that unit was leaking from bottom of unit. Upon inspection discovered that unit was dripping from diverter. Unit will need new wash motor. Ordering wash motor ; ordrng 1 WPW10605057 (SUMP & MOTOR )

Near Holley Rd, Webster, NY 14580
Evan E.

Evan E.

DRYER WHIRLPOOL WGD4815EW2 Customer stated that unit was running hot during cycle. Stated that unit was producing burning smell while clothes inside. Took temp readings while unit was running. Unit was cycling between 100 degrees to 190 degrees thermostat is cycling as it should but not temps are too high. Ordering cycling thermostat ; ordrng 1 WP3387134 (THERMOSTAT )

Near Hopewell Dr, Ontario, NY 14519
Evan E.

Evan E.

DISHWASHER KITCHENAID KDHE404DSS0 Customer stated that unit was leaking severely. Discovered hole in drain hose extension causing issue. Ordering drain hose extension; ordrng 1 8269144A (DRAIN HOSE EXTENSION)

Near Old Westfall Dr, Rochester, NY 14625
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL GB2FHDXWS09 Evaporator fan not running . Went into diagnostics . Won't turn on . Tested heater tested good . Checked for power to the fan has power unit needs new evap fan WPW10128551 ; ordrng 1 WPW10128551 (evaporator fan motor)

Near Cornwall Dr, Macedon, NY 14502
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT970SAHV0 F4E3 wash pump failure ordering pump and control . ; ordrng 1 W11087376 (pump&motor) and 1 W11178521 (nameplate) and 1 W11305296 (cntrl-elec)

Near Haywood Glen, Victor, NY 14564
Evan E.

Evan E.

RANGE WHIRLPOOL WFG320MOBS0 Replacing valve due to fire dept. coming out for gas leak at left rear burner. Replaced valve. Tested valve. Unit tested good.

Near Lake View Park, Rochester, NY 14613
Evan E.

Evan E.

RANGE WHIRLPOOL WFE505W0HS Customer is stating that from door glass is causing door not to open. Upon inspection discovered that frame for outdoor glass was bent causing door not to open properly. Frame of glass is scraping on bottom drawer. Replaced out door glass. Unit tested good

Near Elser Terrace, Rochester, NY 14611
Evan E.

Evan E.

WASHER WHIRLPOOL MAH5500BWW Customer is concerned unit is not draining. Tested drain pump. Unit is draining as it should. Tested spin. Unit is spinning as it should. Ran quick wash and let unit run cycle. Unit progressed through cycle as it should. Noise customer is referring to is counter weight water ring around tub. Advised customer that noise is normal. Unit tested good

Near Quaker Rd, Palmyra, NY 14522
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE204DBL0 Replacing door cable due to able snapping causing door to fall. Replaced cable on both sides. Tested door. Unit tested good

Near Wayneport Rd, Macedon, NY 14502
Evan E.

Evan E.

WASHER WHIRLPOOL WFW5620HW0 Replacing dispenser and water valve due to unit leaking. Replaced dispenser. Replaced water valve. Ran test cycle. Unit tested good. No longer leaking.

Near Fairdale Glen, Farmington, NY 14425
Shaiman C.

Shaiman C.

RANGE AMANA AGR6603SFB2 Replaced board and DSI. Unit testing good.

Near Lyell Rd, Spencerport, NY 14559
Shaiman C.

Shaiman C.

WASHER KENMORE 110.2810231 "Customer was putting multiple tide pods in the detergent compartment, which caused the water to overflow the dispenser and leak. No further repair necessary."

Near North Dr, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL MSD2454GRQ Spring hanger for the damper spring has snapped off causing the damper to fall into the housing and block air to the FF section. Attempt to repair but was unsuccessful. These parts are NLA throttled air a bit with tape but explained that the unit will be unable to operate normally and may freeze items. They are going to replace

Near Oakridge Dr, Rochester, NY 14617
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT970SAHZ Dishwasher leaking . Found oversuds ran unit multiple times to removed soap/ rinse aid residues. Turned rinse aid down . Called techline to document. Unit tested good .. SR 7726238995

Near Co Rd 1, Canandaigua, NY 14424
David L.

David L.

REFRIGERATOR WHIRLPOOL WRB329DMBM01 Replaced damaged fresh food door

Near Glen Haven Rd, Rochester, NY 14609
David L.

David L.

REFRIGERATOR MAYTAG MFI2568AES Replaced and programmed HV control unit tested good

Near Klem Rd, Webster, NY 14580
David L.

David L.

RANGE KENMORE 911.462419 Calibrated oven temps. Tenant to monitor. Temperature adjustment is on the rear of the thermostat knob

Near Goodman St N, Rochester, NY 14607
David L.

David L.

REFRIGERATOR AMANA ABB2221FEB1 The inlet valve is cracked and leaking at the solenoid. Quoted 309.47 for the valve the customer is going to think about to valve is WP67003753

Near Twilight Dr, Irondequoit, NY 14617
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Replaced noisy diffuser. Unit tested good

Near Mountain Ash Dr, Rochester, NY 14615
Dave F.

Dave F.

DRYER MAYTAG MGDB766FW0 User interface not responding to touch all the time . Found no error codes . Power cycled unit and unplugged user interface and then reseated . Unit tested good . Tested vent with vent tested . Tested good .

Near Fairway 7, Macedon, NY 14502
Shaiman C.

Shaiman C.

DISHWASHER KITCHENAID KDTE234GPS0 Detergent cover would not close as it should due to the spring falling out of the dispenser. Re-installed spring. Repair successful.

Near Shorewood Trail, Ontario, NY 14519
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WPRE6150K2WT Rubber cover on start button fell out. Re installed cover. Repair successful.

Near Pine Tree Ln, Irondequoit, NY 14617
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT311FZDM The fresh food section is not cooling due to iced over air returns. Frost on freezer products. Quoted 210.17 to defrost customer opted to defrost it themselves. Charged service fee for diagnosis

Near Mason Ave, Rochester, NY 14626
David L.

David L.

REFRIGERATOR KITCHENAID KRMF606ESS01 Replaced freezer door parts due to door not sealing. New door fits much better. Resealed liner to cabinet

Near Sarah Cir, Spencerport, NY 14559
Evan E.

Evan E.

DISHWASHER KITCHENAID KUDC10FXS5 Customer stated unit was foaming over door after running. Upon inspection discovered that customer was using too much liquid soap causing unit to oversuds. Recommended switching to pods. Checked for codes. No codes present. Unit tested good

Near Elmbrook Dr, Pittsford, NY 14534
Evan E.

Evan E.

WASHER WHIRLPOOL GHW9400PL0 Customer stated unit was making loud noise while in spin. Discovered that inner basket had come detached from tub unit will need new tub. Customer does not want to proceed due to cost of repair. Collecting service call fee

Near Clover Hills Dr, Rochester, NY 14618
Steve M.

Steve M.

WASHER WHIRLPOOL WTW5000DW2 Customer stated the unit is stopping during rinse cycle. Tested washer and found no error codes. The washer passed all tests in manual diagnostics. Ran normal wash cycle and it filled and agitated. Passed all tests in auto diagnostics.

Near W Main Rd, Lima, NY 14485
Steve M.

Steve M.

DISHWASHER WHIRLPOOL KDPE234GPS0 Customer just had garbage disposal installed and dishwasher was not filling. Removed plug in disposal. The dishwasher tests good.

Near Lanning Rd, Honeoye Falls, NY 14472
Steve M.

Steve M.

DRYER FRIGIDAIRE AGQ8000FG2 Replaced console that was broken during repair. The dryer tests good.

Near Bromley Rd, Churchville, NY 14428
Steve M.

Steve M.

OVEN FRIGIDAIRE FGET3065PFC Calibrated temp + 20 degrees for under heating.

Near Blue Heron Dr, Rochester, NY 14624
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 Replaced die drier for low charge. The refrigerator tests good.Sr #7726245005; used 1 WPW10143759 (DRIER-UV DYE) from stock

Near West Ave, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KFIS20XVMS1 The refrigerator is not running the user interface is unresponsive. Put control board in but user interface did not respond. Put original board back in. Recommended customer replace refrigerator

Near Claret Dr, Fairport, NY 14450
Shaiman C.

Shaiman C.

WASHER MAYTAG MHW3505FW1 "Customer states clothes are wet and soapy at the end of cycles. F3E1 flashing on arrival, & stored with F8E1. Replacing valves and pressure sensor. ; ordrng 1 W10599356 (INLET VALVES) and 1 WPW10448876 (PRESSURE SENSOR)"

Near Floren Dr, Rochester, NY 14612
Evan E.

Evan E.

DISHWASHER JENN AIR JDB8500AWX3 Customer stated that unit would not start cycle. Upon inspection discovered that drain pump impeller want spinning due to debris in pump. Removed debris and ran test cycle. Unit now functioning as it should. Unit tested good

Near Clover St, Rochester, NY 14618
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 Helped SM

Near West Ave, Fairport, NY 14450
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ Fresh food gaskets are torn. Ordering gaskets; rqstng P&A on 2 W10830162 (GASKET )s

Near Beaver Creek Dr, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR MAYTAG MFT2776FEZ00 Fresh food evap frosted over . Called. Techline SR 7726240257 techline said to replaced evap fan with thermistor . Ordering part W11033168 and WPW10389152; rqstng P&A on 1 W11033168 (harns-wire) and 1 WPW10389152 (support)

Near Fairway 7, Macedon, NY 14502
Steve M.

Steve M.

COOKTOP JENN AIR JGD3430BS00 Replaced left front burner valve for stuck valve. Ordering right front burner assembly for not lighting all the time. Customer is going to install burner assembly; ordrng 1 74007734 (burner asy MAIL OUT ONLY)

Near Thunder Ridge Dr, Rush, NY 14543
Dave F.

Dave F.

MICROWAVE FRIGIDAIRE FGMV176NTF "Unit not powering on found the fuse was blown . Replaced fuse from stock WPW0805101 tested unit . Unit was running as expected . Moved the door the unit turned off and the fuse blew . Unit needs new interlock and switches and fuse .; rqstng P&A on 1 5304509451 (FUSE) and 1 5304509457 (LATCH) and 1 5304509459 (SWITCH) and 2 5304509460 (SWITCH)s, used 1 WPM0805101 (FUSE-20A) from stock"

Near Ashbrook Cir, Webster, NY 14580
David L.

David L.

OVEN WHIRLPOOL KODE500EBS SpokeTo customer ordering kit per W10883103C; ordrng 1 W10916778 (swtch-memb)

Near Stag Creek Trail, Brockport, NY 14420
Dave F.

Dave F.

WASHER MAYTAG MVWC555DW0 Replaced gearcase . Hub. Washer plate and screw . . Unit is not working as expected.; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W11035751 GEARCASE

Near Millard Ave, Livonia, NY 14487
David L.

David L.

MICROWAVE GE PS89240DF188 Replaced magnetron due to unit not heating. Microwave tested good after the repair

Near Place 1 Dr, Rochester, NY 14626
David L.

David L.

DRYER MAYTAG MGD5630HW0 Dryer is rattling when in use. Adjusted feet. Vibration went away.

Near Drexhall Ln, Rochester, NY 14612
Evan E.

Evan E.

RANGE WHIRLPOOL GFG461LVT1 Customer stated that oven is warmer than normal when running bake cycle. Ran test cycle. Unit was at 410 degrees when preheating to 350. Checked for error codes. Unit has f3e2 code displayed for oven temp sensor error code. Unit will need temp sensor. Ordering temp sesnor. Quoted $74.90 for labor ; ordrng 1 WPW10181986 (OVEN TEMP SENSOR )

Near Bayway Dr, Webster, NY 14580
David L.

David L.

DRYER MAYTAG MEDC465HW Replaced motor and relay due to unit only running while switch is held in

Near East Ridge Road, Rochester, NY 14621
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced dented fresh food door

Near East Ridge Road, Rochester, NY 14621
Shaiman C.

Shaiman C.

WASHER GE WSRE5260D1WW "Customer concerned about unit not filling with water, and clothes coming out wet. Customer states unit worked fine after unplugging the machine. Upon arrival, unit filled with water, drained, and spun with no issues. Could not recreate any issues."

Near Avalon Dr, Rochester, NY 14618
Evan E.

Evan E.

DISHWASHER KITCHENAID KDPE234GPS0 Customer stated that unit was not drying and dispenser door would not open correctly. Upon inspection discovered that dispenser doors for detergent and rinse aid were not seated properly causing water to get into rinse aid compartment and also dispenser door not to open properly. Reseated both doors on dispenser. Ran test cycle. Unit completed cycle as it should vaccines water from rinse aid compartment. Advised customer to use rinse aid for best drying results.

Near Clover St, Pittsford, NY 14534
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4816FW2 "Customer concerned about a water leak & a squealing noise. Could not recreate a water leak. No error codes stored. Ran auto test cycle. Unit does make a loud squeal when shifting to spin, & partially while spin. Also during spin, the agitator/inner basket appears to be misaligned. Replacing gear case, shifter, & splutch kit. ; ordrng 1 W10721967 (SPLUTCH KIT) and 1 W10913953 (ACTUATOR) and 1 W11255272 (GEAR CASE)"

Near N Union St, Spencerport, NY 14559
Dave F.

Dave F.

DRYER MAYTAG MEDB766FW0 Rollers worn out . Also found the blower wheel had a crack in it causing unbalanced noise . Replaced blower wheel . Tested unit . Tested good .; used 1 4392065 (REPAIR KIT) from stock

Near Horizon Hill Terrace, Fairport, NY 14450
Dave F.

Dave F.

OVEN WHIRLPOOL WOD77EC7HB00 Replaced convection fan for making . Noise . Tested unit . Tested good .

Near Victor, NY 14564
Shaiman C.

Shaiman C.

MICROWAVE GE PS89240DF188 Assisted DL

Near Place 1 Dr, Rochester, NY 14626
David L.

David L.

REFRIGERATOR MAYTAG MFW2055FRZ Unit had stopped cooling. Found unit with freezer at0 and FF at 38. Tested defrost components in diagnostics. Unit tested good.

Near Chili Ave, Rochester, NY 14624
Evan E.

Evan E.

WASHER WHIRLPOOL WFW72HEDW0 "Customer stated that unit would not unlock door and was flashing f3e2 code. Inspected drain pump filter to confirm filter was not plugged. Filter screen was clear. Inspected and cleaned air trap also inspected pressure hose. Attempted to run test cycle. Unit is not flashing f3e1 code. Ordering pressure switch ; ordrng 1 WPW10448876 (PRESSURE SENSOR ), dspstn on spec-tagged invntry: 1 WPW10605427 PUMP"

Near Commonwealth Rd, Rochester, NY 14618
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KFIS20XVMS2 Unit won't turn on . User interface responds to touch but only lights up . Replaced control board . Unit is working as expected . Service pointer for drain W10632338E . . Replaced drain tube with updated one . ; used 1 W10619951 (TUBE-DRAIN) from stock

Near Lawton Dr, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Freezer building up some frost in on evap over in freezer . Checked thermistors tested 1 and 2 tested good .test 39 tested good . Evap fans are working . Ice box fan is working . Changed defrost mode to basic from adaptive . Called techline to document SR 7726233808 . Found the bin for the freezer door was not in correctly and could have cause frost build up . Reinstalled bin . Cabinet is sealed . Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 W11032800 MOTOR-EVAP

Near County Line Rd, Macedon, NY 14502
David L.

David L.

OVEN WHIRLPOOL WFG550S0HZ1 Hinges are damaged ordering hinges; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)

Near Garson Ave, Rochester, NY 14609
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced main control and user interface for persistently freezing. The customer is going to monitor over next three days.

Near Wells Curtice Rd, Canandaigua, NY 14424
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KBFS22ECBL00 Replaced both FF gaskets for ripped gaskets. Replaced damper for grinding damper. The refrigerator tests good

Near Harbor Ln, South Bristol, NY 14424
David L.

David L.

DRYER MAYTAG MGDB835DW4 Unit is not running due to an openMotor ; ordrng 1 W11126010 (motor-drve) and 1 W11133021 (cntrl-elec) and 1 WP8573713 (thermal cut off fuse)

Near Kim Ln, Rochester, NY 14626
David L.

David L.

REFRIGERATOR GE PFS22SISBSS Compressor is going off on its overload. Ordering start device ; ordrng 1 WR07X10097 (refer pressure tempe112.19)

Near Baycrest Dr, Rochester, NY 14622
Evan E.

Evan E.

DISHWASHER MAYTAG MDB8959SFZ4 Customer stated that upper rack is falling. Discovered that welds had snapped on right side track causing rack to hang. Replaced tracks on both sides. Rack tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

Near Oak Manor Ln, Pittsford, NY 14534
David L.

David L.

WASHER WHIRLPOOL WTW7000DW Unit displaying long drain and a water hazard code. Drain pump clear and operating normally removed excess flashing from some port and reinstalled pressure hose. Ran load size calibration and tested in auto test. Unit operating as expected

Near MacIntosh Dr, Rochester, NY 14626
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WUW35X24DS Customer stated that upper rack would not glide due to rack cutting into cooler liner on right hand side. Liner is not a serviceable piece. Called techline to document findings. SR: 7726229133. Techline to contact customer about product exchange.

Near Paddy Ln, Ontario, NY 14519
Dave F.

Dave F.

DRYER GE GFD45ESPM1DG Greased rear bearing and idler pulley . Ran unit for 15 mins unit tested good .ran unit with wet towels . Unit tested good .

Near Touraine Ct, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF305ESS02 Unit is making noise that is from normal operation of the unit from the damper and the compressor. Evap fan is good .. Unit tested good and is working as expected.

Near Axel Rim Trail, Fairport, NY 14450
Evan E.

Evan E.

WASHER MAYTAG MVWC565FW2 Customer stated that unit was not spinning out large loads like towels or bed sheets. Checked for error codes upon arrival. Unit was displaying F0e5 code for unbalanced load. Customer had load in machine upon arrival. Load inside machine was load of sheets that had been bunched up towards center of agitator. After balancing load ran drain and spin for customer. Once load was balanced unit spun sheets out as it should. Advised customer that proper loading is essential to unit spinning out clothes properly. Unit itself tested good

Near Fieldston Terrace, Rochester, NY 14610

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