We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Webster, New York 14580
Zach L
Job Details:
11/25/2025
"Located leak, replaced evaporator and drier. Vacuumed to 500 microns and recharged with R134a. On startup, pressures indicated issue. Found restriction in high side of sealed system. Unable to clear with 250psi nitrogen. Blockage inside unit case, unable to remove blocked tubing. Unit is unrepairable.; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Rochester, New York 14616
Andres V
Job Details:
11/25/2025
Found unit to be leaking from the drain hose and running down into basement. Unit will need hose replaced. ; ordrng 1 8269144A (Drain hose)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KPS3
Near Rochester, New York 14624
Trevor
Job Details:
11/25/2025
Install new control board. Dishwasher functions are working.
We serviced a
GE DISHWASHER
Model GDF640HSM2SS
Near Rochester, New York 14617
Andres V
Job Details:
11/25/2025
Found control board getting voltage. Could not use ge tool to diagnose unit. Csm is tripped and control panel wont respond. ; ordrng 1 WD21X32165 (Control board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Victor, New York 14564
Ben H
Job Details:
11/25/2025
I replaced the control board and the rack wheels And tested the unit and it runs properly; dspstn on spec-tagged invntry: 1 W10854221 CNTRL-ELEC
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, New York 14624
Trevor
Job Details:
11/25/2025
installed missing screw. Made adjustments to motor and clutch. Washer now test good and is washing and spinning normally.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ
Near Rochester, New York 14624
Trevor
Job Details:
11/25/2025
Installed new sump assembly. Dishwasher is now running normally.
We serviced a
GENERAL ELECTRIC RANGE
Model PP9830SR1SS
Near Penfield, New York 14526
Andres V
Job Details:
11/25/2025
Replaced cooktop. Tested burners to make sure theyre working and aligned.
We serviced a
WHIRLPOOL RANGE
Model WFG55030RW
Near Rochester, New York 14624
Trevor
Job Details:
11/24/2025
Customer complaint that end cap is pushing out. The position of end cap is pushed in as far as it will go physically without damaging finish or stove. This plastic piece doesn't appear or need to be a precision fit.
We serviced a
WHIRLPOOL WASHER
Model WFW5720RR0
Near Irondequoit, New York 14622
DeVaughn C
Job Details:
11/24/2025
CX reports items are soaking wet after cycles. Discovered blockage in drain pump system. Removed blockage then tested. Repair completed successfully.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Bloomfield, New York 14469
Ben H
Job Details:
11/24/2025
Case number 21674351. I replace the control board and the unit still has the same issue. I found that with the Load and go dispenser disabled the unit would fill properly so I called Tech Line And we determined that the unit has a shorted detergent dispenser that is shorting out and drawing voltage from the valve. I ordered a new detergent pump ; ordrng 1 W11596130 (Detergent pump)
We serviced a
WHIRLPOOL RANGE
Model WFGS5030RZ0
Near Webster, New York 14580
Andres V
Job Details:
11/24/2025
"Set bake temp to 420. Took 4 high and 4 lows found average temp is 424, unit is heating properly in bake, I also took 3 highs and 3 lows on a convection cycle. Unit is heating properly."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, New York 14624
Trevor
Job Details:
11/24/2025
Waiting for part delivery.; schdld next appmnt for 11/25 TUE !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Rochester, New York 14610
Zach L
Job Details:
11/24/2025
Freezer handle coming loose. Tightened mounting screws
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Rochester, New York 14621
Zach L
Job Details:
11/24/2025
"Left rear burner cap missing. Center burner has uneven flame. Tried cleaning, did not resolve issue, needs new center burner. Right rear burner valve difficult to turn, needs new valve.; ordrng 1 W11475513 (Center burner) and 1 W11590056 (LR burner cap) and 1 W11620424 (RR valve)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near West Henrietta, New York 14586
Trevor
Job Details:
11/24/2025
Loose drive nut and pulley is causing a unbalanced load and banging of drum. Pulley is now worn and has too much play. Installed clutch kit from stock. Washer is now agitating and spinning normally. Advise customer to only load unit 3/4 full.; ordrng 1 W10721967 (Clutch kit)
We serviced a
MAYTAG DRYER
Model MED8200FC0
Near Honeoye Falls, New York 14472
Trevor
Job Details:
11/24/2025
Getting F1 E1 error code indicating a CPU problem. Thermistors are also out of range and could be the issue. Ordering both parts .Customer approved repair.; ordrng 1 W11537215 (Control board) and 2 8577274 (Thermistor)s
We serviced a
KITCHENAID DISHWASHER
Model KDTS324SPS0
Near Webster, New York 14580
Andres V
Job Details:
11/24/2025
"I started a normal cycle with dishes from previous cycle that leaked. I took off front panel and watched unit, I also used clear door to inspect the spray arm. I did notice there was two breaking baking Pyrex that I believe deflected the water forward and caused leaks. I took out the pans and told customer to keep cycle running and if it finishes without issues then its the pans."
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Ontario, New York 14519
Andres V
Job Details:
11/24/2025
"Ran a diagnostic cycle successfully. I started a normal cycle with deep fill watched unit fill then shift to agitate. Unit is working properly, I suggested that if issues occurs again unplug unit for a few minutes then plug back in to reset controls."
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model CET9100GQ2
Near Penfield, New York 14526
Andres V
Job Details:
11/24/2025
"Unit not draining, I tested unit on a diag cycle. Pump did turn on But could hear a rattling sound. Took pump apart found impeller loose. Reccomend replacing drain pump.; ordrng 1 WPW10730972 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Rochester, New York 14618
Ben H
Job Details:
11/24/2025
I replaced the damper and tested it and it now opens and closes with no noise
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Brighton, New York 14620
Ben H
Job Details:
11/24/2025
The unit had a faulty pressure sensor causing the drain pump to run continuously. I replaced the control board and tested the unit and it operates properly ; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC
We serviced a
GENERAL ELECTRIC RANGE
Model PB965YP5FS
Near Penfield, New York 14526
Andres V
Job Details:
11/24/2025
Front right burner heat does not go to low when set. Unit will need new infinite switch. Customer also pointed out that when she runs her fingers across the cooktop hot light turns on. ; ordrng 1 WB24X25152 (Infinite switch) and 1 WB30T10155 (Burner)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Webster, New York 14580
Andres V
Job Details:
11/24/2025
"Ran unit with clear door to check spray arms both looked good. I then ran unit with front panel off, I did throw a pod in unit and noticed that their was an excess amount of suds that could be causing leaks. I recommended using affresh pod to help with suds and turned down the jet dry level."
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Brighton, New York 14620
Ben H
Job Details:
11/24/2025
"The unit had a faulty pressure sensor causing the drain pump to run continuously. I replaced the control board and tested the unit and The new board also had a faulty sensor so the unit will need another board; ordrng 1 W11607637 (Control), dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC , states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Brighton, New York 14620
Ben H
Job Details:
11/24/2025
The unit had a faulty pressure sensor causing the drain pump to run continuously. I replaced the control board and tested the unit and it operates properly ; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB4
Near Rochester, New York 14613
Zach L
Job Details:
11/24/2025
"Replaced pump motor, part supplied by customer. Tested unit, all functions working properly."
We serviced a
MAYTAG OVEN-MW COMBO
Model MMW9730FZ04
Near Rochester, New York 14606
Zach L
Job Details:
11/24/2025
Door not closing properly to actuate switches. Needs new inner door and hinges.; rqstng P&A on 1 W11684570 (Inner door) and 1 WPW10128850 (Door guide) and 2 W10874474 (Door hinges)s
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Brighton, New York 14620
Ben H
Job Details:
11/24/2025
"Case number 21681088 I replaced the burnt out lid lock and control board and tested the unit and it burned out the control board again. I contacted Tech Line and we found a faulty pump with no resistance causing voltage to back feed to the board. The unit will need a new drain pump and control board ; rqstng P&A on 1 W10919003 (Drain pump) and 1 W11607637 (Control), dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC , states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Brighton, New York 14620
Ben H
Job Details:
11/24/2025
The unit has a pressure sensor fault Causing the drain pump to constantly run. I replaced the control board and tested the unit and it functions properly ; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Brighton, New York 14620
Ben H
Job Details:
11/24/2025
The unit has a faulty pressure sensor causing the drain pump to run continuously. I replaced the control and tested the unit and it functions properly ; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Bloomfield, New York 14469
Trevor
Job Details:
11/24/2025
Washer not draining due to broken wiring from harness to pump. Spliced in new wiring and reinforced insulation around wiring to prevent breakage . Also leveled unit to prevent shaking.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM05
Near Rochester, New York 14618
Trevor
Job Details:
11/24/2025
Bottom portion of door that holds the hinge is broken. New door and stop needed. ; ordrng 1 LW10413519 (Right hand door (ss)) and 1 SHDIRECT18 (SHIPPING /HANDLING) and 1 W11745278 (Stopper)
We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW0
Near Hilton, New York 14468
DeVaughn C
Job Details:
11/24/2025
Unit would not drain. Discovered items in drain trap. Removed items then tested. Drain pump failed testing due to faulty impeller. Drain pump should be replaced. Customer declined further repair.
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Brighton, New York 14620
Ben H
Job Details:
11/24/2025
The unit had a faulty pressure sensor causing the drain pump to run continuously. I replaced the control board and tested the unit and it operates properly ; used 1 W11607637 (Control) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Rochester, New York 14618
Andres V
Job Details:
11/24/2025
"Unit had F3E1 for pressure fault issue, I replaced the control board and tested unit on diag cycle and started a quick wash. Unit is working properly ; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC"
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN0WW
Near Rochester, New York 14624
DeVaughn C
Job Details:
11/24/2025
Replaced control then calibrated. Repair completed successfully.
We serviced a
JENN AIR RANGE
Model JGRP430WP02
Near Rochester, New York 14612
Zach L
Job Details:
11/24/2025
"Bake and broil electrodes not close enough to burner tubes to consistently detect lit flame. Adjusted electrodes and tested, unit consistently lit and stayed lit."
We serviced a
WHIRLPOOL DISHWASHER
Model DU1050XTPB0
Near Fairport, New York 14450
Ben H
Job Details:
11/24/2025
I replaced the wheels and now the door closes properly and the unit works
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Rochester, New York 14618
Andres V
Job Details:
11/24/2025
Found unit had F3E1 for pressure fault. Replaced the control board and tested unit. Unit is working properly. S153B; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW08
Near Rochester, New York 14626
Zach L
Job Details:
11/24/2025
Compressor seizing. Needs new compressor.; ordrng 1 W11547313 (Compressor) and 1 W11504420 (8x6) and 1 W11504431 (7x5) and 1 W11506621 (6x6) and 1 W11506635 (Process tube) and 1 W11506623 (5x5) and 1 W11504448 (5x1.8)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ13
Near Rochester, New York 14606
Zach L
Job Details:
11/24/2025
"Damper not operating properly, low temps in RC section. Needs new damper.; ordrng 1 W11645127 (Damper)"
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Rochester, New York 14618
Andres V
Job Details:
11/24/2025
Had to reschedule tenant was not home and office did not have spare key to get in.; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC
We serviced a
AMANA RANGE
Model AGR4203MNW0
Near Rochester, New York 14608
Zach L
Job Details:
11/24/2025
"Ignitor receiving proper voltage, not heating up. Replaced ignitor and tested, oven lighting; used 1 12400035 (IGNITOR) from stock"
We serviced a
GE REFRIGERATOR
Model PFCS1NFCB
Near Rochester, New York 14625
Trevor
Job Details:
11/24/2025
Gaskets warped at top and bottom of both doors causing air infiltration and frost buildup .Steamed away gaps in gaskest and ensure a tight seal on all doors.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG04
Near Rochester, New York 14613
Zach L
Job Details:
11/19/2025
Contacted techline and informed of pressure loss during testing. Case#21627938 Unit deemed unrepairable.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Fairport, New York 14450
Ben H
Job Details:
11/19/2025
I replaced the control board due to a start button failure and tested the unit and it works properly
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Webster, New York 14580
Trevor
Job Details:
11/19/2025
Installed new control board. Calibrated and tested. All cycles working normally.; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC
We serviced a
MAYTAG REFRIGERATOR
Model MBR2258XES6
Near Webster, New York 14580
Trevor
Job Details:
11/19/2025
Installed new evap fan motor. Also removed block of ice from evap coil area.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3236RB00
Near Rochester, New York 14622
Trevor
Job Details:
11/19/2025
Installed new ice maker but still not responding to test mode. Spoke to service matters tech support who sent me a video on how to reset the ice maker to get it to function. Ice maker now cycles normally and need to cool for ice production.21632467
We serviced a
WHIRLPOOL DRYER
Model LGR7646EQ1
Near Rochester, New York 14606
DeVaughn C
Job Details:
11/19/2025
Unit will not heat. Discovered no continuity across thermal fuse. Replaced thermal fuse then tested. Repair successful. ; used 1 W10909685 (Thermal fuse) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rochester, New York 14606
DeVaughn C
Job Details:
11/19/2025
"CX reports unit leaks during use. Large water event present upon arrival. Discovered failed drain hose extended with functional drain hose. Removed failed hose and installed good hose to sink, then tested. Repair successful."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB1
Near Rochester, New York 14606
DeVaughn C
Job Details:
11/19/2025
Replaced outer tub. Repair successful.
We serviced a
MAYTAG DRYER
Model MEDB980BG0
Near Rochester, New York 14618
Ben H
Job Details:
11/19/2025
The heating element has no continuity through it. Theres an element at the office that I am going to grab and return later today.; schdld next appmnt for 11/19 WED !
We serviced a
WHIRLPOOL OVEN
Model MFGS8030RZ0
Near North Chili, New York 14514
Ben H
Job Details:
11/19/2025
I replaced the control boards in the oven due to being unable to calibrate the temperature and tested the unit and it functions properly
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Churchville, New York 14428
Ben H
Job Details:
11/19/2025
The unit has a faulty pressure sensor that constantly runs the drain pump. I replaced the control board and tested the unit and it now senses properly; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC
We serviced a
MAYTAG COOKTOP
Model MGT8885XS01
Near Rochester, New York 14607
Ben H
Job Details:
11/19/2025
I replaced the burner valve and tested the unit and it works properly with no leaks
We serviced a
MAYTAG DRYER
Model MEDB980BG0
Near Rochester, New York 14618
Ben H
Job Details:
11/19/2025
The heating element has no continuity through it. Theres an element at the office that I am going to grab and return later today.; schdld next appmnt for 11/19 WED !
We serviced a
KITCHENAID RANGE
Model KSGG700ESS7
Near Victor, New York 14564
Ben H
Job Details:
11/19/2025
The customers complaint is that the unit would not light. There was no power coming off of the Dsi board to the igniter so I replaced the Dsi and tested the unit and it works properly
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Bloomfield, New York 14469
Ben H
Job Details:
11/19/2025
The customers complaint is that the unit does not fill with water. When I tested the unit the water valves open for only a couple seconds and then they close. I replaced the water valve and that did not make a difference so the control board is shutting off power to the valves too early. The unit will need a new control board ; ordrng 1 W11510463 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, New York 14616
Trevor
Job Details:
11/19/2025
Installed new cover with screws and clips. ; dspstn on spec-tagged invntry: 1 W11284522 CLIP
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GSS25GYPJCFS
Near Williamson, New York 14589
Zach L
Job Details:
11/19/2025
Replaced paddle and reinstalled spring
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Williamson, New York 14589
Zach L
Job Details:
11/19/2025
Door switch broken. Replaced door switch and tested. Heating element and airflow checked good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Williamson, New York 14589
Zach L
Job Details:
11/19/2025
"Pressure sensor failed, unit constantly runs drain pump. Replaced control and ran full service cycle, unit working properly.; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC"
We serviced a
KITCHENAID COOKTOP
Model KICU569XSS
Near Sodus, New York 14551
Zach L
Job Details:
11/19/2025
"Board failure caused by power surge, damaged power board. Part discontinued, unit unrepairable."
We serviced a
GENERAL ELECTRIC DRYER
Model GFD55GSSN3WW
Near Lyons, New York 14489
Zach L
Job Details:
11/19/2025
"Installed outlet thermistor. Tested unit, flame excessively large, unit overheated and cut off flame immediately. Customer reports house has propane. Unit is set up for natural gas, needs propane conversion.; ordrng 1 WE25M87 (LP conversion kit)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Newark, New York 14513
Zach L
Job Details:
11/19/2025
Found debris caught in drum liner. Removed blockage and tested.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Phelps, New York 14532
Zach L
Job Details:
11/19/2025
"F3E1 pressure sensor fault. No blockage in pressure line, customer reports drain pump running constantly. Replaced control board and ran full service cycle, unit working properly. Customer previously bought and installed new drain pump, picture attached. Customer reports failure of drain pump was due to pressure sensor fault causing pump to run constantly, and would like to be reimbursed for cost of drain pump. Advised customer to contact customer service.; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near Geneva, New York 14456
Zach L
Job Details:
11/19/2025
"Leak is from inlet line, not from refrigerator. Advised customer to replace inlet line."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Irondequoit, New York 14609
DeVaughn C
Job Details:
11/19/2025
"Discovered pressure hose connection in control board failed. Secured connection, then calibrated. Repair complete."
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Rochester, New York 14626
Trevor
Job Details:
11/19/2025
Spoke to customer at the door. He said he no longer needs our services because the range was replaced due to the long wait time..
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Rochester, New York 14615
DeVaughn C
Job Details:
11/19/2025
CX reports unit goes from sensing to done. No error codes stored at this time. Unit would not spin in diagnostics. Discovered failed wiring going to capacitor. Harness should be replaced. ; ordrng 1 W11643701 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Rochester, New York 14626
DeVaughn C
Job Details:
11/19/2025
"Drain pump running continuously when connected to power. Replaced control board under SCODE, then calibrated. Repair completed successfully. ; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC"
We serviced a
WHIRLPOOL WASHER
Model WFW5720RU0
Near Brockport, New York 14420
DeVaughn C
Job Details:
11/19/2025
Replaced hot water valve then tested. Repair completed successfully.
We serviced a
WHIRLPOOL WASHER
Model WTW4107SW
Near Rochester, New York 14615
Trevor
Job Details:
11/19/2025
Unit getting the lock fault in diagnostics. Unit locking and not unlocking intermittently. Also drain pump started up at some point. Ordering new lock and control board.; ordrng 1 W11513248 (Lid lock) and 1 W11790872 (Control board)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, New York 14624
Trevor
Job Details:
11/19/2025
"Installed new parts, but missing motor screw. Need to order.; schdld next appmnt for 11/20 THU !"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2571XEB0
Near Rochester, New York 14624
Trevor
Job Details:
11/19/2025
Too late for service. Customer will call office about situation.; schdld next appmnt for 11/20 THU !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, New York 14623
Trevor
Job Details:
11/17/2025
Not freezing due to no defrost in freezer. Checked heater from board with no continuity. Ordering new heater assembly.; ordrng 1 W11650660 (Defrost heater assembly)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ4
Near Henrietta, New York 14467
Trevor
Job Details:
11/17/2025
Part isn't delivered yet. Rescheduling call.; schdld next appmnt for 11/18 TUE !
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Brockport, New York 14420
DeVaughn C
Job Details:
11/17/2025
Part not yet arrived. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Scottsville, New York 14546
DeVaughn C
Job Details:
11/17/2025
Replaced harness then tested. Repair complete. ; dspstn on spec-tagged invntry: 1 W11643701 HARNS- WIRE
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Avon, New York 14414
Ben H
Job Details:
11/17/2025
There was rust on the door panel around the vent so I replaced the door panel
We serviced a
KITCHENAID OVEN
Model KSGG700ESS7
Near Pittsford, New York 14534
Andres V
Job Details:
11/17/2025
Found unit intermittently lighting the spark ignitor spark was not making good contact with burner tube. I adjusted the spark ignitor unit is now lighting
We serviced a
JENN AIR RANGE
Model JES1450DB0
Near Macedon, New York 14502
Andres V
Job Details:
11/17/2025
Spoke to customer he stated he did not need service he did not want to get the UI replaced.
We serviced a
WHIRLPOOL WASHER
Model LSR8233EQ0
Near Rochester, New York 14610
DeVaughn C
Job Details:
11/17/2025
Replaced timer then tested. Repair completed successfully.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Walworth, New York 14568
Andres V
Job Details:
11/17/2025
Unit had a FAE5 for diverter leaking. Tested unit saw it leaking from the diverter when in a wash. I replaced the pump and sump. Tested unit and watched for leaks. Unit is working properly
We serviced a
WHIRLPOOL RANGE
Model ACR4303MFS
Near Rochester, New York 14624
Trevor
Job Details:
11/17/2025
Getting f6e2 error code indicating a overtemp situation. Customer says the broil elements stay red hot even after preheat. Broil relay getting stuck. New control board needed.; ordrng 1 W10904904 (Relay board)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Webster, New York 14580
Andres V
Job Details:
11/17/2025
Unit will preheat to set temp but when it needs to light again unit will light but will continue to spark then shut off for both bake and broil. ; ordrng 1 W11162730 (Dsi board)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Ontario, New York 14519
DeVaughn C
Job Details:
11/17/2025
"CX states unit was making noise, noise went away and no longer present. Canceled upon arrival. Unit testing good."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Irondequoit, New York 14622
Andres V
Job Details:
11/17/2025
"Ran a diagnostic cycle, checked the shocks all 4 were intact and also both springs on top. I did noticed the leveling feet nuts where not tightened to the pedestal which could cause feet to vibrate and move inward which causes machine to rock back and forth."
We serviced a
GENERAL ELECTRIC RANGE
Model GRF400SV1WW
Near Brighton, New York 14618
Zach L
Job Details:
11/17/2025
"Customer concern is burners cycling on and off. Burners cycling properly, explained to customer burners cycle to regulate temperature. Screw missing causing UI to be loose. Installed new screw, UI secure."
We serviced a
GENERAL ELECTRIC WASHER
Model GFW655SPV0DS
Near Pittsford, New York 14534
Ben H
Job Details:
11/17/2025
The customers complaint is that the unit does not complete a cycle and the door is locked. When I ran diagnostics with the tool I couldnt get the drum to turn and there was multiple inverter board Error codes and the door lock would not respond. I ordered a inverter board and a door lock; ordrng 1 WH22X35837 (Inverter board) and 1 WH01X29528 (Door lock)
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model PGE29BYTDFS
Near Fairport, New York 14450
Ben H
Job Details:
11/17/2025
I replaced the damaged left hand door
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Macedon, New York 14502
Ben H
Job Details:
11/17/2025
Case number 21603094. The customers complaint is that the ice is melting and dripping out of the dispenser. This issue is a symptom of a ongoing problem for a couple weeks with the refrigerator randomly turning off and not cooling. Tech 56 Was out here multiple times and on the phone with Tech Line and to help diagnose the instructed him to disconnect the icemaker with the ice box fan and unplug the pantry UI. The melting ice is a result of the ice box fan being shut off so I called tech line and they said to turn the icemaker and ice box fan back on and have the customer monitor. The customer is to call in if the issue comes back after turning on the ice maker and if so then techline said to replace the ice maker and ice box fan. If the issue doesnt come back after a week then the customer is to call and let us know and we are to replace the deli ui ; O-emld tckt
We serviced a
JENN AIR REFRIGERATOR
Model JFC2089WEP6
Near Rochester, New York 14607
Ben H
Job Details:
11/17/2025
I replaced the filter housing and tested the water system and there were no leaks
We serviced a
KITCHENAID OVEN
Model KOST100ESS03
Near Rochester, New York 14618
Zach L
Job Details:
11/17/2025
Replaced temp sensor and tested unit. Unit reading correct temperature
We serviced a
AMANA OVEN
Model AGR6303MMS0
Near Rochester, New York 14609
Zach L
Job Details:
11/17/2025
Replaced control and tested all functions
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, New York 14616
Zach L
Job Details:
11/17/2025
"Pulley shield improperly secured, fell off and removed belt from pulley. Reinstalled belt and temporarily secured pulley shield. Needs new shield and correct screws.; ordrng 1 W11409708 (Pulley cover) and 2 W11573574 (Cover screws)s and 1 W11284522 (Harness clip)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW08
Near Rochester, New York 14616
Zach L
Job Details:
11/17/2025
Right gasket torn. Replaced right gasket and heated into shape; dspstn on spec-tagged invntry: 1 W10830189 GASKET-FIP
We serviced a
MAYTAG COOKTOP
Model MGT8885XS01
Near Rochester, New York 14607
Ben H
Job Details:
11/17/2025
I ordered the incorrect valve so I had kb order the correct one #WPW10206288; schdld next appmnt for 11/19 WED 2-5