We serviced a
WHIRLPOOL COOKTOP
Model RF314PXMQ2
Near Webster, NY 14580
Andres
Job Details:
10/09/2023
Unit is keeping the broiler on and bake element off when set to a bake cycle. Board seems to be having reverse polarity. I looked up control board but everywhere I looked it says it's on back order which usually means it's NLA. ; ordrng 1 WP6610463 (Control)
We serviced a
GE MICROWAVE
Model JVM1750DP2WW
Near Webster, NY 14580
Andres
Job Details:
10/09/2023
"Unit had a wire that was intermittently not making contact causing unit to run when door was open. I put a new connector on unit and tested it. Unit is working properly, I also checked all micro switches"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Irondequoit, NY 14617
James
Job Details:
10/09/2023
Special Project code S17304. Heater replacement. Heater bushing failed and might be leaking. Replaced valve and spray arm and tested. Need wash motor and heater replaced. ; ordrng 1 W11537778 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Baldwinsville, NY 13027
Chuck
Job Details:
10/09/2023
Customer informed me that since the last visit the unit has not powered down once. At last visit i did plug the unit into a different outlet to eliminate the possibility of a bad outlet. I asked the customer to leave the unit plugged into the outlet that its currently plugged into. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Webster, NY 14580
Andres
Job Details:
10/09/2023
Customer could not get ice bin out. Got bin out and cleared ice so it can dispense.
We serviced a
MAYTAG WASHER
Model MHW7100DW0
Near Webster, NY 14580
James
Job Details:
10/09/2023
Unit locked and flashing f3e1 error. Checked pressure hose. Reset unit and tested. Unit functions properly. Customer is to monitor. If problem persists order pressure switch and control.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Rochester, NY 14609
James
Job Details:
10/09/2023
Drain and freezer air returns frozen. Defrosted freezer and adjusted feet to allow doors to self close. Customer is to monitor.
We serviced a
GE MICROWAVE
Model PEB7227AN4DD
Near Greece, NY 14612
Dave L
Job Details:
10/09/2023
Replaced non responsive control. Tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14621
James
Job Details:
10/09/2023
Complaint of bulky cycle fills for 5mins then drains out. F8e6 water hazard error. Checked pressure hose. Replaced control and tested bulky cycle. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14621
James
Job Details:
10/09/2023
Ff not cooling. Frost in freezer. Fan encased in ice. Ran heater in diagnostics and defrosted. Unit began cooling when cycled on. Customer is to monitor. Suspect door didn't seal at some point.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Rochester, NY 14612
Dave L
Job Details:
10/09/2023
Customer was unable to get unit to run. Was unable to recreate issue. One unbalanced load error in diagnostics. Checks ok otherwise
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, NY 14616
Dave L
Job Details:
10/09/2023
"Customer had unit uninstalled. Tub seals are separated and front and rear left side. Unit will need tub replaced. Ordering tub. ; ordrng 1 W11409865 (Tub), dspstn on spec-tagged invntry: 1 W11483553 GASKET"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Rochester, NY 14626
Dave L
Job Details:
10/09/2023
Customer concerned with noise while running. Found the noise to be the variableSpeed evaporator fan. This is normalOperation.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rochester, NY 14624
Dave L
Job Details:
10/09/2023
ReplacedControl that wouldnt power motor. Leveled unit. Tested ok.
We serviced a
MAYTAG DRYER
Model MGD6200KW4
Near Rochester, NY 14624
Dave L
Job Details:
10/09/2023
Replaced burner assembly that wouldnt light. Tests ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Rochester, NY 14624
Dave L
Job Details:
10/09/2023
Replaced left side fresh food led module.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Fairport, NY 14450
Andres
Job Details:
10/09/2023
Blower wheel is loose and will not tighten or come off its just spinning. I will try to cut off motor shaft to replace it but if I cant will have to assemble a new one with motor. ; ordrng 1 WP697772 (Blower wheel) and 1 W10888146 (Blower housing) and 1 W10841728 (Seal) and 4 WP489463 (Screw)s and 1 W11549461 (Motor)
We serviced a
MAYTAG DRYER
Model MDG3600BWW
Near Rochester, NY 14612
James
Job Details:
10/09/2023
Replaced belt and tested. Unit functions properly. One year warranty on repair.
We serviced a
MAYTAG REFRIGERATOR
Model KRFC300ESS09
Near Fairport, NY 14450
Andres
Job Details:
10/09/2023
The evaporator fan cover has a broken clip causing it to vibrate. Unit is still not sealing properly. Ordering new cover and gasket. ; ordrng 1 WPW10175909 (Cover) and 1 W10571967 (Frzr gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Fairport, NY 14450
Andres
Job Details:
10/09/2023
Unit is not going into a defrost because of the connector not making contact all the way. I defrosted unit completly and temporarily fixed connector while we get part in. ; ordrng 1 W11650661 (Heater assembly)
We serviced a
KITCHENAID COOKTOP
Model KGCC506RWW05
Near Rochester, NY 14610
Andres
Job Details:
10/09/2023
I could not take top off cooktop because screws that hold down burners were corroded and would have to drill them out causing heads to break in office holder. Customer would have to get all new 4 orfice holders and screws. I gave customer a price for full repair and she denied it.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Penfield, NY 14526
Andres
Job Details:
10/09/2023
Unit is having a defrost issue in the fresh food section that's affecting cooling and ice production. Theirs a service pointer for this issue calling for a new drain pan kit I also reccomended replacing the defrost sensor.; ordrng 1 W11457241 (Defrost kit) and 1 W11087438 (Harness kit)
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HZ07
Near Penfield, NY 14526
Andres
Job Details:
10/09/2023
"Could not duplicate buzzing sound, I tested microwave multiple times then took it down and tested while it was out of cabinet. Unit was heating and sounds were normal. Sounds seem to be intermittent from customers explanation, Customer is to monitor issue and let us know if it continues."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Clay, NY 13090
Chuck
Job Details:
10/09/2023
"Customer stated that they are hearing a noise during spin. Error code F9E1-long drain. After inspecting unit i found that the gearcase is leaking oil causing a grinding sound. I quoted customer to replace gearcase, capacitor, actuator, cam, belt and Washplate but they declined the repair."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Syracuse, NY 13212
Chuck
Job Details:
10/09/2023
"Customer stated that unit is making a noise during spin. Error code F7E1-tachometer missing. After inspecting unit i found that the cam and actuator tested bad. Replaced cam and actuator. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good; used 1 W10721967 (Cam), and 1 WPW10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Syracuse, NY 13203
Chuck
Job Details:
10/09/2023
"Customer stated that she can hear a clicking sound when opening the door and she is concerned about units temps. After inspecting unit i found that the air diffuser tested bad-damper is stuck. I replaced air diffuser and also found that the meat drawer was located on the upper half of fresh food compartment, i lower meat drawer so its stacked above produce bin. Unit tested good"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Syracuse, NY 13204
Chuck
Job Details:
10/09/2023
Customer stated that venting has been replaced but the unit is still blowing the fuse. After inspecting unit i found that a thermostat must be stuck closed. Heating element tested good. Replaced thermostat and cutoff. Unit tested good ; used 1 WP3392519 (Thermal fuse) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Syracuse, NY 13219
Chuck
Job Details:
10/09/2023
"Customer stated that unit did not spin out 2 blankets and she can hear a noise when the unit starts up. Error code F9E1-long drain. I ran a diagnostic cycle in which i found that the pulley was loose, replaced cam. I could find no issues with drain. I explained to the customer about cycle selection, how to load the unit and how much HE detergent to use. Unit tested good ; ordrng 1 Cam (W10721967)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Rochester, NY 14616
James
Job Details:
10/05/2023
R134a sealed system. 5 year warranty. Compressor locked. 120v to compressor ; ordrng 1 W10507884 (Compressor) and 1 W11506635 (Access) and 2 W11504415 (8.5*8)s and 1 W11506619 (8) and 1 W11504416 (8.5*6) and 1 W11504447 (5*1.8) and 2 W11504431 (5*7)s and 1 W11504445 (5*4)
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rochester, NY 14624
Dave L
Job Details:
10/05/2023
Control will not power motor circuit. Ordering control. ; ordrng 1 W11607637 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Rochester, NY 14624
Dave L
Job Details:
10/05/2023
Side led module is shorted. Ordering module ; ordrng 1 W11462342 (Module)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14616
James
Job Details:
10/05/2023
Replaced basket and tested drain and spin.
We serviced a
AMANA DRYER
Model PLG8219W2
Near Rochester, NY 14624
Dave L
Job Details:
10/05/2023
Cycling thermostat will not close. T stat is. NLA
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA20ERSS01
Near Rochester, NY 14605
James
Job Details:
10/05/2023
Door not closing and icemaker not cycling. Bin came off from freezer rails. Reinstalled bin and tested door seal. Cycled icemaker and it cycled without filling. Need icemaker. ; ordrng 1 D7824706Q (Icemaker) and 1 Sh15
We serviced a
JENN AIR OVEN
Model W131B
Near Rochester, NY 14625
James
Job Details:
10/05/2023
Unit not heating on bake. Thermostat melted at rear cabinet. Need thermostat. ; ordrng 1 WP7403P316-60 (Thermostat) and 1 Sh15
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Irondequoit, NY 14609
James
Job Details:
10/05/2023
Customer not satisfied with fridge and wants product exchangeReplaced harness. Unit began cooling. Customer is to monitor temperature.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Lima, NY 14485
Andres
Job Details:
10/05/2023
I replaced the control and heating element. Tested it on a diagnostic cycle. Unit is washing and heating element is coming on at the end of cycle.
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LZ2
Near Webster, NY 14580
James
Job Details:
10/05/2023
Unit tripping breaker when oven and burners are on. Tightened power cord connection and verified 243volts at 32amps. Customer is to monitor.
We serviced a
WHIRLPOOL DRYER
Model GGW9200LW0
Near Rochester, NY 14619
Dave L
Job Details:
10/05/2023
Replaced failing gas coils and cleaned cabinet. Tests ok; used 1 279834 (COIL KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14606
Dave L
Job Details:
10/05/2023
Replaced dispenser door. Tests ok. ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER
We serviced a
JENN AIR REFRIGERATOR
Model NA1485
Near Rochester, NY 14626
Dave L
Job Details:
10/05/2023
Unit is not a brand we service referred to manufacturer.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Ontario, NY 14519
James
Job Details:
10/05/2023
F0E3 f0e5 f0e7. Unit will start to drain and spin then start filling again and add time. Cleared errors and tested. Test cycle passed customer is to monitor. If problem persists replace ui and control.
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Rochester, NY 14612
Dave L
Job Details:
10/05/2023
Replaced and adjusted front burner that were not lighting consistently. Checks ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Rochester, NY 14612
Dave L
Job Details:
10/05/2023
Ice maker has lost position error.Ordering ice maker ; ordrng 1 W11658802 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Richmond, NY 14466
Andres
Job Details:
10/05/2023
"Pressure tube was clogged and causing unit to fill then drain. Cleared tube out. Found error code for slow fill, customer has hard water that clogged cold water valve. Cleared that out so water has better flow."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ09
Near Webster, NY 14580
James
Job Details:
10/05/2023
Replaced magnetron and mounting nuts. Tested successfully.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Irondequoit, NY 14617
James
Job Details:
10/05/2023
Unit wouldn't power on. Unit functions at time of service. No errors. Calibrated and tested. If problem persists order control. 30 days warranty on service call
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Bloomfield, NY 14469
Andres
Job Details:
10/05/2023
"I replaced the evap fan motor and harness, control and control harness. Unit turned on and is working properly."
We serviced a
KITCHENAID VENTHOODS
Model KVWB606HBS
Near Shortsville, NY 14548
Andres
Job Details:
10/05/2023
Found control board getting power and puting power out to UI but UI was not responding. Replaced UI and tested it. Unit is working properly now ; dspstn on spec-tagged invntry: 1 W11293971 CONTROL and 1 WPW10716813 CONTROL
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Fairport, NY 14450
Andres
Job Details:
10/05/2023
"Unit is leaking oi causing grinding noise,lt needs new gearcase, slider, stator and clutch.; ordrng 1 W11393685 (Gearcase) and 1 W10754158 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Shifter)"
We serviced a
MAYTAG REFRIGERATOR
Model "WRF736SDAB14,."
Near Rochester, NY 14612
Dave L
Job Details:
10/05/2023
Cleaned plugged defrost drain. Customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Hilton, NY 14468
Dave L
Job Details:
10/05/2023
Replaced stuck compressor. Testednok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Fairport, NY 14450
Andres
Job Details:
10/05/2023
"Installed ice maker, filled it using a diagnostic test. Informed customer ice can take up to 24hrs to produce."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near Fairport, NY 14450
Andres
Job Details:
10/05/2023
Unit is not defrosting and had ice build up causing the drawers to not be able to be pushed all the way and door not to close. I cleared all ice and replaced thermistor old one was corroded. I also reccomended replacing the UI board that service pointer calls for. ; ordrng 1 W11509096 (UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Victor, NY 14564
Andres
Job Details:
10/05/2023
I installed new ice maker and control board. I then put unit into a diagnostic mode and filled ice maker. Informed customer ice can take up to 24hrs to produce.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Pittsford, NY 14534
Andres
Job Details:
10/05/2023
Bearings we're falling off rails causing it not to be able to open all the way. I replaced rails and had customer test it out.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Churchville, NY 14428
Andres
Job Details:
10/05/2023
Control panel is getting power but won't respond to commands. Unit needs new control. ; ordrng 1 W11165145 (Control panel) and 1 W11120155 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14622
Dave L
Job Details:
10/04/2023
Re installed bail arm.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14616
James
Job Details:
10/04/2023
Replaced compressor and door. Pressure tested to 120 psi and 500 microns. Customer is to monitor temperature.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Rochester, NY 14613
Dave L
Job Details:
10/04/2023
"Replaced compressor due to no cooling. Tested okay ; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504431 COUPLER BR 7.5X5 , 1 W11506621 COUPLER BR 6 , and 1 W11506635 VALVE 1/4"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near North Chili, NY 14514
Dave L
Job Details:
10/04/2023
"Freezer door is poorly insulated causing frost accumulation in freezer. Ordering door. ; ordrng 1 W11593330 (Freezer door), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS2
Near Rochester, NY 14623
Dave L
Job Details:
10/04/2023
Adjusted left rear burner flame.Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT711SMFZ02
Near West Henrietta, NY 14586
Dave L
Job Details:
10/04/2023
The cabinet near fill tube is bowed in significantly SR7737477832 documented with techline. Water is leaking through ice maker fill valve. Ordering valve ; ordrng 1 WPW10279909 (Valve)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Rochester, NY 14626
Dave L
Job Details:
10/04/2023
Replaced wash basket that was out of round. Ran drain and spin. Tested ok
We serviced a
AMANA OVEN
Model ACR4303MFB4
Near Rochester, NY 14616
Dave L
Job Details:
10/04/2023
Cooktop and oven would not heat. Found plug half seated in receptacle. Pushed plug back in. Unit tested ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Rochester, NY 14612
James
Job Details:
10/04/2023
Replaced main control and freezer thermistor. Diagnostics passed. Customer is to monitor temperature. ; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER
We serviced a
GE DISHWASHER
Model PDT715SMN3ES
Near Rochester, NY 14618
James
Job Details:
10/04/2023
Unit not draining. Found glass in pump. Tested several times successfully.
We serviced a
GENERAL ELECTRIC STACKED LAUNDRY
Model GUD27ESSM1WW
Near Rochester, NY 14609
Andres
Job Details:
10/04/2023
When I started a drain and spin cycle I could hear lid lock trying multiple times to lock unit it did. Unit did drain water and spin. Ordering new lid lock.; ordrng 1 WH44X10288 (Lid lock)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Fairport, NY 14450
James
Job Details:
10/04/2023
Partial frost pattern. Compressor pulls 1.08amp. Called techline. Sr7737478108. They said it's either ss leak or restriction. Need sealed system. R600; ordrng 1 W11546692 (Evap) and 1 W11580057 (Compressor) and 1 W11504415 (8.5*8) and 2 W11504431 (5*7)s and 1 W11504433 (6*4) and 1 W11506635 (Access) and 2 W10895757 (5*6)s
We serviced a
MAYTAG WASHER
Model MVWH300WQ1
Near Webster, NY 14580
Andres
Job Details:
10/04/2023
Unit needed a new hub the teeth where worn out and only agitator was spinning. I explained to customer that the correct fix would be gearcase and hub but they didn't want to spend that much on repair so I replaced just the hub. ; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Williamson, NY 14589
Andres
Job Details:
10/04/2023
Installed new freezer door on unit. Has customer look at it to make sure she's satisfied and checked the water dispenser. Unit is working properly.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Sodus Point, NY 14555
Andres
Job Details:
10/04/2023
Found an open line capacitor. I replaced it and tested unit. Unit is sending at beggining of cycles now and advancing. ; used 1 W11395618 (Capacitor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Camillus, NY 13031
Chuck
Job Details:
10/04/2023
Preformed measurements and they indicated that the compressor was insufficient. Replaced compressor. Vacuumed unit down to 400 microns. Charged unit with 6oz of 134a. I explained to the customer to give the unit 24 hours to get to temp and 72 hours to start making ice. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HBS00
Near Sodus, NY 14551
Andres
Job Details:
10/04/2023
I installed new ice maker and damper on unit. I also adjusted the dryer to help with noises. ; dspstn on spec-tagged invntry: 1 W11553819 INSULATION
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Marion, NY 14505
Andres
Job Details:
10/04/2023
Found error code F8E1 for valve failure. I ran a diagnostic cycle and it finished successfully. I then started same cycle customer was using when gave her error code which was towels. I watched unit fill up and start washing without any errors codes displayed. If customer does call back order hot valve (W11316255) and cold (W11316256)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Fairport, NY 14450
James
Job Details:
10/04/2023
Unit not draining. Cleaned drain filter and tested quick wash successfully. If problem persists order pump assembly.
We serviced a
GE DRYER
Model DCB330GY1WC
Near Palmyra, NY 14522
Andres
Job Details:
10/04/2023
Seal is causing clothes to have stains. Theirs a residue on front seal that's rubbing off. Seal is two separate parts the top seal is available but lower seal is not. ; ordrng 1 WE03X10001 (Glide drum)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Pittsford, NY 14534
Andres
Job Details:
10/04/2023
"Replaced the control on unit with correct one. I started a cycle, customer is to monitor this cycle and see if it finishes."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Webster, NY 14580
James
Job Details:
10/04/2023
Stop breaking off from track. Replaced tracks and stops. If problem persists replace WP8565925 qty2.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Webster, NY 14580
James
Job Details:
10/04/2023
Unit cooling to 10 and 42 on recommended. Compressor turns on when thermostat is set to max. Control is out of tolerance. Need control box. ; ordrng 1 W11666427 (Control)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Webster, NY 14580
James
Job Details:
10/04/2023
Unit not starting cycle. Adjusted control and tested. Unit functions properly. Customer is to monitor. If problem persists replace control.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW07
Near Van Buren, NY 13027
Chuck
Job Details:
10/04/2023
"Customer stated that unit is not cooling. After inspecting unit i found that the compressor is drawing 5.63 amps-going into a overload. Ordering compressor W11547313, drier W11109499 and lokrings ; ordrng 1 W11547313 (Compressor) and 1 W11504420 (8/6) and 1 W11504431 (7/5) and 1 W11506622 (6.35) and 1 W11506635 (Access valve) and 1 W11109499 (Drier) and 1 W11506623 (5NK) and 1 W11504448 (5/1.8)"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASNWW
Near Clay, NY 13041
Chuck
Job Details:
10/04/2023
"Customer stated that unit is not draining or spinning. Error code F27-water accessibility, F18-drain pump clearing algorithm failed and F6-critical flood. I tested all functions in diagnostics-drain pump tested bad, pump is receiving the proper voltage. Ordering drain pump ; rqstng P&A on 1 WH23X28418 (Drain pump)"
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Clay, NY 13090
Chuck
Job Details:
10/04/2023
"Customer stated that unit is not drying on sensor dry. After inspecting unit i found that the unit tested good for airflow. I found that the unit is level, i adjusted feet in front to pitch unit 1/8 of an inch towards the back. I also explained to the customer about mixed loads and how it can effect the drying cycle. I set the time dry to 40 minutes as it was defaulted to 10 minutes. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near North Syracuse, NY 13212
Chuck
Job Details:
10/04/2023
"Customer stated that the dishes are not drying. No codes. After running a diagnostic cycle i confirmed that the heater tested good. I found that the rinse aide dial was turned all the way up -customer is on city water, i turned dial to 2 and explained to the customer how it works and to adjust as needed, also suggested to use a hi-temp wash and run the hot water tap for 20 seconds before starting a cycle. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Syracuse, NY 13206
Chuck
Job Details:
10/04/2023
Removed Ice from Fresh food evaporator. Replaced fan. Unit tested good ; used 1 SH15 (Shipping) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Hilton, NY 14468
Dave L
Job Details:
10/04/2023
"Replaced pan, cover, and fan due to fresh food evap frosting. Customer to monitor"
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRW00
Near Irondequoit, NY 14609
James
Job Details:
10/03/2023
Unit not defrosting. Compressor will not power off. Replaced control and tested heater in diagnostics. Unit functions properly. ; used 1 Wpw10503278 (Control) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Hamlin, NY 14464
Dave L
Job Details:
10/03/2023
Compressor valves have failed. Light switch is broken. Ordering switch and compressor ; ordrng 1 W11635510 (Compressor) and 2 W11384469 (Switch)s
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Rochester, NY 14606
James
Job Details:
10/03/2023
Replaced heater and wire. Tested and verified its heating properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3K
Near Rochester, NY 14612
Dave L
Job Details:
10/03/2023
"Customer states unit does not advance past sensing/fill. Unable to recreate filling issue at this time. Actuator is not completely extending causing a noise during spin. Ordering valve, control, splotch, and actuator; rqstng P&A on 1 W11417466 (Control) and 1 W11038689 (Valve) and 1 W10721967 (Splutch) and 1 W10913953 (Actuator)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Spencerport, NY 14559
Dave L
Job Details:
10/03/2023
Dispenser was overflowing. Replaced dispenser. Tests ok. ; dspstn on spec-tagged invntry: 1 W11314648 BELLOW
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Honeoye Falls, NY 14472
Andres
Job Details:
10/03/2023
Found terminal block shorted out a connection. I used a new terminal block and rewired connections. Made sure they were tight. Unit is now heating and working properly ; used 1 279320 (Terminal block) from stock
We serviced a
WHIRLPOOL OVEN SINGLE
Model WOS51EC7AS04
Near Victor, NY 14564
Andres
Job Details:
10/03/2023
Found thermal fuse to have no continuaty. I jumped fuse with a jumper and unit turned on. Unit needs new fuse ; ordrng 1 WPW10545255 (Fuse)
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Victor, NY 14564
Andres
Job Details:
10/03/2023
"I ohmed out old capacitor and compared to new one, found a discrepancy between old and new one. I installed new capacitor and ran a spin test on diagnostic. Unit started spinning properly. I started a normal cycle and unit started agitating. Unit is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Fairport, NY 14450
Andres
Job Details:
10/03/2023
Customer is having intermittent issue with freezer light. Says she's tried to pull and push in the switch but no light would come on and then yesterday it did. I replaced light switch and it is working properly.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2272VEB00
Near Rochester, NY 14624
James
Job Details:
10/03/2023
Unit not flowing water. Un installed filter and water works. Filter housing needs replacement. Customer opt to not repair.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Webster, NY 14580
Andres
Job Details:
10/03/2023
Replaced the cycling fuse on unit and tested it. Unit is now heating properly
We serviced a
MAYTAG DRYER
Model MGD5630HW3
Near Rochester, NY 14624
James
Job Details:
10/03/2023
"Gas valve not opening. 117v to igniter at 3.9 amps. Replaced coils and problem remains need gas valve. Left gas turned off. ; ordrng 1 280119 (Valve), used 1 279834 (Coil) from stock"
We serviced a
GENERAL ELECTRIC RANGE
Model JGSS66SEL3SS
Near Rochester, NY 14617
Andres
Job Details:
10/03/2023
Front right burner valve is not closing all they way causing gas to leak into house. Sqt sent out a spark module which will not fix issue. Unit needs new valve (WB21X20470) ; ordrng 1 WB21X20470 (Valve)