We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Honeoye, NY 14471
Josh Henchen
Job Details: 02/15/2023
"Customer stated F2E2 popped up. Checked and found F3E3. Ran diagnostic cycle, all functions as expected. Reseeded connections for UI and Control. Recalibrated and ran diagnostic, all functions as expected. Hot and cold is hooked up correctly. Customer will monitor, if problem persists order UI W11478524 and Control W11624938. Washer checks good."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Brockport, NY 14420
Dave L
Job Details: 02/15/2023
Replaced control due to unit shutting off when energizing the motor. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS965CIAM00
Near Rochester, NY 14607
Andres V
Job Details: 02/15/2023
Customer stated unit stop producing ice. I tried to cycle ice maker but would not cycle. I checked the optic sensors on diagnostic mode which tested good. I checked power while cycling but unit does not get voltage. Unit needs new door but customer does not want to replace it.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Geneva, NY 14456
Josh Henchen
Job Details: 02/15/2023
"Replaced dispenser due to rinse aid not being distributed. Ran diagnostic cycle, all functions as expected. Dishwasher checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Brockport, NY 14420
Dave L
Job Details: 02/15/2023
Checked unit for drain issue. Reseated pressure hoses and inspected for damage. Checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Scottsville, NY 14546
Dave L
Job Details: 02/15/2023
Replaced fresh food led module. Tests ok.
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Syracuse, NY 13224
Chuck G
Job Details: 02/15/2023
"Customer stated that third rack is not pushing in all the way and the soap dispenser is not closing. After inspecting unit i found that the top wash arm had drops causing the rack not to slide into place , i snapped top wash arm manifold assembly back into place. Replaced dispenser W10861000. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near East Syracuse, NY 13057
Chuck G
Job Details: 02/15/2023
Customer stated that strike is broken. Error code F5E1. Replaced strike. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; used 1 W11457841 (Strike) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Rochester, NY 14618
Andres V
Job Details: 02/15/2023
Customer stated that door had no tension and would fall. I diagnosed unit found the right side spring fell out of place. I put spring back in place. Had customer test it out he was satisfied unit is working properly
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14609
Dave L
Job Details: 02/15/2023
Replaced broken handle
We serviced a
AMANA DRYER
Model NED4655EW1
Near Syracuse, NY 13203
Chuck G
Job Details: 02/15/2023
"Customer stated that unit has long dry times. After inspecting unit i found that airflow tested bad, dryer had no vent hose but was pushed up against the wall causing poor airflow, i pulled unit away from the wall and retested, airflow tested good. Unit tested good"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS4
Near Marion, NY 14505
James
Job Details: 02/15/2023
Customer no longer needs service
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Williamson, NY 14589
James
Job Details: 02/15/2023
Unit shakes and doesn't spin out. Adjusted feet and tested high spin. Unit performed as expected when empty. Customer is to monitor. If problem persists replace belt.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Williamson, NY 14589
James
Job Details: 02/15/2023
Unit squeaking from gearcase. 23101139df authorization. Replaced gearcase and tested. Unit no longer squeaking. ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Webster, NY 14580
James
Job Details: 02/15/2023
Part was deleted from notes. Need part. Left voicemail with customer. ; ordrng 1 MVWB725BW0 (Control)
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Penfield, NY 14526
James
Job Details: 02/15/2023
"Intermittent leak. Unit leaking through bearing shaft and sticks during spin. Replaced bearings and tested spin cycle successfully. One year warranty on repair. ; used 1 W10435302 (Bearing), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5700AC0
Near Geneva, NY 14456
Josh Henchen
Job Details: 02/15/2023
"Customer stated washer not agitating. Checked and found F7E1,F7E7. Ran diagnostic cycle, washer would not go into spin. Found oil on gearcase,Cam and shroud. Unit needs new Gearcase,Cam,Belt, and washplate. Customer is considering options and will call if she wants repair.; rqstng P&A on 1 W10806333 (GEARCASE) and 1 W10721967 (CAM) and 1 W10006384 (BELT) and 1 WPW10215115 (Washplate) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Newark, NY 14513
Josh Henchen
Job Details: 02/15/2023
"Customer stated refrigerator is not cooling. Checked and found no frost build up on evap coils, compressor is on but not cooling refrigerator. Unit needs compressor kit.; ordrng 1 W11580057 (COMPRESSOR) and 1 WP2315539 (MOTOR-EVAPORATOR) and 1 W11504416 (Coupler) and 1 W11506635 (Access Valve) and 1 WPW10143759 (DRIER-UV DYE) and 1 W11518247 (Suction Tube) and 1 W11504415 (Coupler) and 1 W11504430 (Coupler) and 1 W11506619 (Coupler)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Irondequoit, NY 14622
Andres V
Job Details: 02/15/2023
"Replaced gearcase, washplate and cam. I leveled unit and calibrated it. I then ran a diagnostic cycle unit is now working properly. ; dspstn on spec-tagged invntry: 1 W10721967 CAM"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Rochester, NY 14622
Andres V
Job Details: 02/15/2023
"I replaced the motor and tested unit but was still getting the same result. Unit hums when trying to agitate or spin. I tested the capacitor we replaced last time and tested open again, part must of come bad from whirlpool. Re ordering cap again and lower harness. ; ordrng 1 W11158830 (Capacitor) and 1 W11417071 (Harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14626
Andres V
Job Details: 02/15/2023
I replaced the suspension rods and basket. I calibrated unit then ran a diagnostic cycle. I also leveled unit to make sure basket was centered. Unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHV00
Near Webster, NY 14580
James
Job Details: 02/13/2023
Replaced bin and icemaker. Cycled icemaker in Diagnostics. One year warranty on repair.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Jamesville, NY 13078
Chuck G
Job Details: 02/13/2023
Customer stated that unit is not filling with water. Error code F8E1-long fill. Replaced Trade Square provided control and inlet valve. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model ned4655ew1
Near Rochester, NY 14621
Andres V
Job Details: 02/13/2023
"Customer stated unit would not start. I diagnosed unit checked power to unit, door switch, start push button and thermal fuse all tested good. I then checked power outage to motor and found timer to be bad.; ordrng 1 W11298298 (Cover) and 1 279393 (Terminal screws) and 1 W10857612 (Timer)"
We serviced a
CROSLEY DRYER
Model VGD6505GW1
Near Rochester, NY 14609
Andres V
Job Details: 02/13/2023
"Customer stated unit was not drying clothes out all the way. I diagnosed unit found that the ventilation is the cause of the issue. Unit is not venting properly and flame is not being pulled towards the back of the unit. I took off vent and tested it, flame stayed on longer then before and was being pulled. I informed customer she needs a vent cleaning and then test it out. If problem persist order W10823508 BURNER. ; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Webster, NY 14580
James
Job Details: 02/13/2023
"Unit gets stuck on rinse cycle. F7e1. Motor just hums. Capacitor was covered in oil. Replaced capacitor and calibrated. ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN , used 1 W11428524 (Capacitor) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Nunda, NY 14517
Josh Henchen
Job Details: 02/13/2023
"Ordered the incorrect part, need bulkhead not the whole cabinet. Ordered correct part, bulkhead W10714469.; ordrng 1 W10714469 (Bulkhead)"
We serviced a
MAYTAG DRYER
Model MHW6630HW2
Near Canandaigua, NY 14424
Josh Henchen
Job Details: 02/13/2023
"Customer stated drum rubbing. Checked and found no codes, during spin drum is hitting right side of panel. Took apart and tried to push right side away from drum, minimal rubbing. If problem persists order cabinet W11352995. Dryer checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Fairport, NY 14450
Andres V
Job Details: 02/13/2023
"Customer stated that unit was making a noise every hour. I put unit into a diagnostic mode and tested the damper and had customer listen. He said thats the noise he's talking bout, damper is louder then usual and needs to be replaced. ; ordrng 1 W11236851 (Air damper)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Webster, NY 14580
James
Job Details: 02/13/2023
Unit leaking from sump seal. Replaced sump assembly and tested. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
We serviced a
GE DRYER
Model GTX22EASK0WW
Near East Rochester, NY 14445
Andres V
Job Details: 02/13/2023
Customer stated that unit was make a banging noise. I diagnosed unit found that this unit must of been dropped at some point and the outter panels are slightly bent in and rubbing against the drum. I readjusted the panels so does not hit drum when spinning.
We serviced a
KITCHENAID RANGE
Model KSDG950ESS3
Near Rochester, NY 14625
Andres V
Job Details: 02/13/2023
Customer stated unit was not turning on. I diagnosed unit checked power at terminals found one leg was getting 216v but the other side was not getting voltage. Customer has to get electrician to come out and take a look at outlet.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Walworth, NY 14568
James
Job Details: 02/13/2023
Water line wont screw onto valve. Had to cut bur off plastic threads to attach water line. Tested unit and found no issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM12
Near Webster, NY 14580
James
Job Details: 02/13/2023
Lh door gasket torn. Need part. Paid in full. ; ordrng 1 W10407212 (Gasket) and 1 Sh15
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Ontario, NY 14519
James
Job Details: 02/13/2023
"Unit intermittent to turn on. Loud in high spin, intermittent leak. Downloaded software update. Need dispenser, panel, bellows and foam installed in between washer/dryer. ; ordrng 1 W11524105 (Drawer) and 1 W11314648 (Bellows) and 1 W11319991 (Panel)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Canandaigua, NY 14424
Josh Henchen
Job Details: 02/13/2023
"Customer stated refrigerator had a Crack in lower bottom of freezer. Checked and found 1inch Crack at base of liner in freezer section. Informed customer of options. Can not replace liner, customer unhappy."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Rochester, NY 14605
Andres V
Job Details: 02/13/2023
"Customer stated oven would not bake or broil. I diagnosed unit found the igniter to be bad it's getting 120v but not lighting. I replaced the igniter and tested unit, unit now bakes and broils. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rochester, NY 14612
Dave L
Job Details: 02/13/2023
Unit is leaking due to a crack in the outer tub near the drain pump. Ordering tub; ordrng 1 W10371566 (Tub)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Rochester, NY 14609
James
Job Details: 02/13/2023
Replaced fill valve and tested for leaks.
We serviced a
WHIRLPOOL OVEN
Model WOD52ES4MB
Near Rochester, NY 14612
Dave L
Job Details: 02/13/2023
Wrong color re ordering door; ordrng 1 W11594232 (Door)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS0
Near Rochester, NY 14616
Dave L
Job Details: 02/13/2023
Replaced broken upper rack adjusters.; used 2 Wpw10546503 (Adjusters) from stock
We serviced a
GE WASHER
Model GNW128PSM0WW
Near Rochester, NY 14605
Dave L
Job Details: 02/13/2023
Found unit leaking from water supply hose at the valve. Reseated hose. Leak went away.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, NY 14621
Dave L
Job Details: 02/13/2023
Replaced broken strike. Tests ok; dspstn on spec-tagged invntry: 1 W11457841 STRIKE
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14605
Dave L
Job Details: 02/13/2023
The customer had the hot water supply turned off causing the unit to stop mod cycle. Turned supply on. Tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14621
Dave L
Job Details: 02/13/2023
Replaced tub and Gearcase due to noise. Calibrated and tested. Tested ok.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Rochester, NY 14612
Dave L
Job Details: 02/13/2023
Replaced thermostat cut off. Verified burner was cycling properly. Tested ok. ; dspstn on spec-tagged invntry: 1 W11050897 CUTOFF-THERMAL
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Hilton, NY 14468
Dave L
Job Details: 02/13/2023
Replaced Gearcase and belt due to noise furring low spin. Customer to monitor. ; dspstn on spec-tagged invntry: 1 WPW10006384 BELT
We serviced a
KITCHENAID REFRIGERATOR
Model n/a
Near Rochester, NY 14612
James
Job Details: 02/13/2023
Customer said icemaker began functioning on its own.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fairport, NY 14450
Josh Henchen
Job Details: 02/13/2023
"Customer stated washer made loud noise wouldn't go into spin. Checked and found shroud damaged, belt had popped off cam and motor. Unit needs a new belt W11239857, shroud WPW10427633 and cam W10721967.; ordrng 1 W10721967 (CAM) and 1 W11239857 (BELT) and 1 WPW10427633 (Shroud)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Henrietta, NY 14467
Josh Henchen
Job Details: 02/13/2023
"Replaced gasket due to leak by front right corner of door. Ran diagnostic cycle, all functions as expected. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11434044 VALVE and 1 W11483553 GASKET"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Caledonia, NY 14423
Josh Henchen
Job Details: 02/13/2023
"Customer stated water was spraying out, flooded kitchen floor. Checked and found fill valve cracked. Unit needs a new fill valve W11175771.; ordrng 1 W11175771 (VALVE- INLT)"
We serviced a
KITCHENAID OVEN
Model KFGG500EWH0
Near Camillus, NY 13031
Chuck G
Job Details: 02/13/2023
Customer stated that they are still having issue with the oven igniting. I verified the issue. Replaced DSI and igniter. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Manlius, NY 13104
Chuck G
Job Details: 02/13/2023
"Customer stated that unit is making a load sound. Error code F2E1. Verified the issue , after inspecting unit i found that the gearcase tested bad. I could not remove the Washplate as it was stuck. Ordering gearcase, slider, rotor and Washplate ; ordrng 1 W10902814 (Washplate)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Manlius, NY 13104
Chuck G
Job Details: 02/13/2023
Customer stated that they are getting an F0E7 error code. Error codes F0E7 and F7E1. After inspecting unit i found that the capacitor tested bad. I helped the customer connect the unit to WiFi. Ordering capacitor W11395618. ; ordrng 1 W11395618 (Capacitor)
We serviced a
KITCHENAID OVEN
Model KODC304ESS01
Near Manlius, NY 13104
Chuck G
Job Details: 02/13/2023
"Customer stated that unit fan is making a noise and unit needs a calibration. No codes. I i ran a convention cycle and the fan tested good, normal operating sound. I then ran a bake at 350 on the upper and lower units measuring temps, unit is cycling as intended in both ovens. I showed the customer how to calibrate unit. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near East Syracuse, NY 13057
Chuck G
Job Details: 02/13/2023
"Customer stated that unit is going from sense to done. Error code F5E4-lid not opened between cycles and F7E1-tachometer missing. After inspecting unit i found that the capacitor tested bad. Ordering capacitor W11395618 , harness W11590868 and motor W11026785; ordrng 1 W11590868 (Harness) and 1 W11395618 (Capacitor) and 1 W11026785 (Motor)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Syracuse, NY 13212
Chuck G
Job Details: 02/13/2023
"Customer stated that unit displaying a F8E1 error code. Verified code. I went into component activation and tested hot and cold supply and hot tested bad. I found that the hot water supply valve is stuck off, i could not turn the valve on. I explained to the customer that they need to get the hot water supply valve changed and that will resolve there issue. Unit tested good"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Salina, NY 13090
Chuck G
Job Details: 02/13/2023
Customer stated that unit is not drying well on sensor dry. After inspecting unit Thermostats and element tested good. I preformed an airflow test in which the venting tested poor. I explained to the customer that the vent hose needs to be cleaned by a vent cleaning service. Unit tested good
We serviced a
AMANA DRYER
Model NED4655EW1
Near Baldwinsville, NY 13027
Chuck G
Job Details: 02/13/2023
"Customer stated that unit is not turning on. Thermal fuse , start switch , door latch and control all tested good, power tested bad- unit is only getting one leg of the voltage. I explained to the customer that the unit will not run on one leg and they should have an electrician look at the electrical. Unit tested good"
We serviced a
KITCHENAID REFRIGERATOR
Model n/a
Near Rochester, NY 14612
James
Job Details: 02/09/2023
Unit stopped making ice. K15wpp1apl1. Icemaker was left with customer last visit need to install. ; schdld next appmnt for 2/13 MON AM
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Baldwinsville, NY 13027
Chuck G
Job Details: 02/09/2023
"Called customer and he stated that freezer is cooling but not freezing and fresh food compartment temps seem low as well. Upon arrival Freezer temp 22.8 and fresh food compartment 48.7. Partial frost pattern, Unit has low charge or a moisture restriction. I vacuumed unit down to 500 microns and charged unit with 68 grams of R600a. I asked customer to monitor and to call if issue continues. Unit tested good"
We serviced a
KITCHENAID OVEN
Model KEBS209BSS00
Near Livonia, NY 14487
Jeremy
Job Details: 02/09/2023
"Replaced blown thermal fuse, unit checks good."
We serviced a
MAYTAG RANGE
Model MER8800FZ1
Near Rochester, NY 14623
Josh Henchen
Job Details: 02/09/2023
Replaced dual infinite switch due to burn shutting off half way up 2 hi temp. Tested range. Range checks good.
We serviced a
MAYTAG WASHER
Model MVWX700XL2
Near Pittsford, NY 14534
Josh Henchen
Job Details: 02/09/2023
"Customer stated washer was pausing for extended times. Checked and found no error codes. Ran diagnostic cycle, all functions as expected. Could not mimic complaint, customer to Monitor. Washer checks good.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Avon, NY 14414
Jeremy
Job Details: 02/09/2023
"Unit is not cooling. Compressor is noisy and continuously trips overload. Ordering compressor kit and couplers in accordance with service pointer W11634348.; ordrng 1 W11574734 (Compressor Kit) and 2 W11504431 (7/5 NR MS 00 (SUCTION LINE TO CONDENSER))s and 2 W11504415 (8.5/8 NR MS 00 (HIGH PRESSURE SIDE TO COMPRESSOR))s and 2 W11506621 (6 NK MS 00 (CHARGING TUBE TO COMPRESSOR))s and 1 W11506635 (TUBE, CHARGING (1/4' W/ SCHRADER VALVE)) and 1 W11109499 (Drier) and 2 W11504445 (5/4 NR MS 00 (3-WAY VALVE TO DRIER))s and 2 W11504447 (5/1.8 NR MS 00 (CAPILLARY TUBE TO DRIER))s"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW3
Near Rochester, NY 14626
Andres V
Job Details: 02/09/2023
"Customer stated unit would not start a cycle. I diagnosed unit found error code for basket engagement failure. I spun basket to make sure it moved freely that's when I heard gearcase making a grinding noise. I looked underneath unit and noticed that it was leaking water from gearcase. I told customer this unit would need a new gearcase, slider and shifter. Customer does not want to put that much money into unit."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14626
Andres V
Job Details: 02/09/2023
Customer stated unit was banging around alot and also not spinning out properly. I diagnosed unit found that basket was sitting off centered and also basket is loose and can be moved around. Unit needs new suspension and basket. ; ordrng 1 W11130362 (Suspension) and 1 W10752719 (Basket)
We serviced a
MAYTAG DRYER
Model MEDX700XL0
Near Pittsford, NY 14534
Josh Henchen
Job Details: 02/09/2023
Customer stated dryer very loud squeaking/Squealing noise during spin. Checked and found rollers and idler pulley siezed. Replaced and tested. Dryer checks good.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Pittsford, NY 14534
Josh Henchen
Job Details: 02/09/2023
"Customer stated dishwasher not draining. Checked and found no codes. Ran diagnostic cycle, all functions as expected besides water not draining. Found new garbage disposal still had tab. Removed and tested. Dishwasher checks good."
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Churchville, NY 14428
Jeremy
Job Details: 02/09/2023
Replaced console for intermittently shutting off after starting a cycle. Unit checks good.
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Fairport, NY 14450
Josh Henchen
Job Details: 02/09/2023
Customer stated bake not working. Checked and found heating element has no continuity. Range needs new bake element W10779716. They want to hold off on getting new element are thinking about replacing stove.
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Rochester, NY 14626
Andres V
Job Details: 02/09/2023
Customer stated that unit sometimes will not turn on and also it is not washing clothes properly. I diagnosed unit checked error codes but did not find any. Also checked for anything unusual underneath machine but I did not see anything. Customer seems to be having an issue with control. Ordering new ACU. ; ordrng 1 W11608058 (Control board)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Rochester, NY 14615
Andres V
Job Details: 02/09/2023
"Replaced suspension rods and tested unit but was still getting same result. I called Dave to ask what else could be going on. He reccomended replacing tub, tub ring and board. ; ordrng 1 W11172199 (Basket) and 1 W11608056 (Control) and 1 W11550886 (Tub ring)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ02
Near Pittsford, NY 14534
Jeremy
Job Details: 02/09/2023
Unit is not defrosting. Ran test 13 and found no voltage to heater. Verified no voltage at control board to heater. Ordering control.; ordrng 1 W11196400 (Control) and 1 Sh15 (Shipping)
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Fairport, NY 14450
Josh Henchen
Job Details: 02/09/2023
"Customer stated unit making a loud squeaking noise. Checked and found no error codes, squeaking starts 1 minute into normal cycle. Took cam and belt off and tested unit is still squeaking. Ordering Gearcase W11449840, Cam W10721967, and belt W11239857.; rqstng P&A on 1 W11449840 (Gearcase) and 1 W10721967 (Cam), dspstn on spec-tagged invntry: 1 W11239857 BELT"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Hilton, NY 14468
Dave L
Job Details: 02/09/2023
Replaced Ignitor and Dsi control due to intermittent ignition issue. Customer to monitor. ; dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Brockport, NY 14420
Dave L
Job Details: 02/09/2023
"The control looses power when energizing the motor circuit. Checked harness connections and ruled out actuator and capacitor. Ordering control. ; ordrng 1 W11603811 (Control), used 1 WPW10006355 (ACTUATOR), and 1 W10721967 (CAM) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DCWTW8500DC5
Near Brockport, NY 14420
Dave L
Job Details: 02/09/2023
Replaced lid lock due to lid lock error.Tested in diagnostics. Tests ok.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Brockport, NY 14420
Dave L
Job Details: 02/09/2023
Replaced dual element infanate switch that would not cycle off. Tests ok. ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWB950YW0
Near Rochester, NY 14610
Andres V
Job Details: 02/09/2023
Customer stated that unit was making loud noise when in a spin cycle. I diagnosed unit found it was the bearing making the noise. I gave a customer a quote for repair but they have chose to invest in a new washer. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING
We serviced a
WHIRLPOOL WASHER
Model NTC3500FW00
Near Canandaigua, NY 14424
Jeremy
Job Details: 02/09/2023
Replaced out of balance switch. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Rochester, NY 14626
Dave L
Job Details: 02/09/2023
Us timer is concerned with a chemical taste and odor in the ice bin and cubes. Verified that a new braided steel line was installed and is causing the issue. Went over w10535152 with the customer and recommended having a copper water supply line installed in place of the braided steel line.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFWO
Near Rochester, NY 14612
Dave L
Job Details: 02/09/2023
Customer is intermittently getting a long drain error. Found blockage at pressure hole on tub. Cleaned pressure trap and pump housing. Customer to monitor. ; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS04
Near Rochester, NY 14626
Dave L
Job Details: 02/09/2023
Found backed out connector to compressor inverter. Repaired pins. Compressor started and began to cool. Customer to monitor after 24 hours
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM01
Near Caledonia, NY 14423
Dave L
Job Details: 02/09/2023
Found unit with no refrigerant. Charged unit with 140pounds of nitrogen. Covered evaporator and all tubing with soap bubbles no leak detected. Documented with techline as non repairable. SR7735693084; dspstn on spec-tagged invntry: 1 W11506635 VALVE 1/4' and 1 WPW10143759 DRIER-UV DYE
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFE4
Near Rochester, NY 14610
Andres V
Job Details: 02/09/2023
Customer stated that unit was not washing dishes properly. I diagnosed unit and found spray arms were clogged with food. I was able to use pick tool to get debris out. I used clear door to test unit out to make sure it was spraying correctly and spinning.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Canandaigua, NY 14424
Jeremy
Job Details: 02/09/2023
"Unit has faulty suspension causing unit to get out of balance. Replaced suspension, unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Cazenovia, NY 13035
Chuck G
Job Details: 02/09/2023
"Low side pressure-17 and high side 48.3 while in operating state. Equalized at 6.8 indicating a low charge. Evacuated R600, upon replacing drier the Lokring W11504446 broke and there was not enough steel line left to replace the lokring. Called tech line and they rendered the unit unrepairable. SR#7735699263"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Clinton, NY 13323
Chuck G
Job Details: 02/09/2023
Customer stated that unit displayed a F7E0 error code. No codes. I calibrated unit. I helped customer connect the unit to the WiFi. I explained to the customer that the unit needs an update. I ran a diagnostic test cycle in which the unit operated as intended. Unit tested good
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Utica, NY 13502
Chuck G
Job Details: 02/09/2023
"Customer stated that the lint screen wouldnt go all the way down. I verified the issue. upon inspection i discovered a piece of debris in the blower housing that was causing the lint screen to not insert fully, i removed the debris. Unit tested good"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Utica, NY 13502
Chuck G
Job Details: 02/09/2023
Customer stated that unit is sparking inside the cavity when rack is in the unit. After inspecting unit i found scraping caused by the removal of the rack down to bare metal. I explained to the customer that its a cosmetic issue and to get some microwave touch up cavity paint to touch up scrape marks. Unit tested good
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Whitesboro, NY 13492
Chuck G
Job Details: 02/09/2023
Replaced meat pan and rails. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Chittenango, NY 13037
Chuck G
Job Details: 02/09/2023
"Customer stated that unit is not starting a cycle. No codes . Upon inspection the capacitor tested bad. Replaced capacitor W11395618. I attempted to Calibrated unit and when i touch any button the unit goes into a high spin. Ordering control W11513246 and motor W11026785; ordrng 1 W11513246 (Control) and 1 W11026785 (Motor), used 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Chittenango, NY 13037
Chuck G
Job Details: 02/09/2023
"Customer stated the unit is making noise. Error code F0E5. After inspecting unit i found a piece of debris trapped in the belt guard, removed debris. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good"
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXBL8
Near Fairport, NY 14450
Josh Henchen
Job Details: 02/09/2023
"Customer stated she was finding water spots on the floor, not always near or around dishwasher. Checked and found F5E1,F10E1. Ran diagnostic cycle, no leaks, all operations as expected. Dishwasher checks good."
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWB2
Near Rochester, NY 14609
Andres V
Job Details: 02/09/2023
Customer stated UI stopped working mid cycle. I diagnosed unit found that UI was getting voltage but fuse was blown. I replaced the fuse and unit turned back on and is responding to commands now. ; dspstn on spec-tagged invntry: 1 W10258275 FUSE-THERMAL
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Irondequoit, NY 14622
Andres V
Job Details: 02/09/2023
Customer stated unit did not spin out clothes properly and also heard a noise. I diagnosed unit did not find any error codes stored. When I ran the diagnostic cycle unit ran correctly and could not duplicate noise. I looked underneath unit and found oil coming from gearcase. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Splutch) and 1 W10902814 (Washplate)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Rochester, NY 14617
Andres V
Job Details: 02/09/2023
Customer stated she had alot of condensation build up and also water leaking underneath. I diagnosed unit found that theirs a service pointer for this issue that calls for a new tub ring that has slits in it so water doesn't splash off it and leak. Ordering new tub ring. ; ordrng 1 W11590590 (Tub ring)
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Rochester, NY 14608
Andres V
Job Details: 02/09/2023
Customer stated door gasket was falling off. I put gasket back in place and made sure it went into crevis.
We serviced a
AMANA MICROWAVE
Model ACO1860AS
Near Rochester, NY 14617
James
Job Details: 02/09/2023
Replaced mag and diode. Tested unit and verified operation. One year warranty on repair.