We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14608
Evan
Job Details: 08/25/2021
"Customer stated that unit would not spin. Found code f7e5 stored for basket speed fault. Replaced actuator for this issue. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W10528947 HUB , used 1 W10913953 (Actuator), and 1 S&H from stock"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Webster, NY 14580
Evan
Job Details: 08/25/2021
"Customer stated door seal was damaged. Took off old seal and glue, replaced door seal on unit. Unit now working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Irondequoit, NY 14609
Evan
Job Details: 08/25/2021
Customer stated that unit is producing noise while door is opening and closing and also kick panel is coming off. Discovered that spring was getting caught on insulation causing noise and kick panel was not positioned properly. Adjusted insulation so that it would not make contact with spring. Installed kick panel correctly. Unit tested good
We serviced a
WHIRLPOOL COOKTOP
Model WFE505W0JZ0
Near Rochester, NY 14621
Evan
Job Details: 08/25/2021
Customer was complaining unit would not heat. Checked for power at terminal block. Unit was not getting full power causing it not to function properly. Technician advised customer to get electrician to come out and look at breaker box.
We serviced a
KITCHENAID COOKTOP
Model ??
Near East Rochester, NY 14445
Evan
Job Details: 08/25/2021
"Customer stated unit was not working on bake and would smell gas. Diagnosed unit and found igniter is starting to go out. Replaced ignitor and tested unit, now working properly.; used 1 12400035 (Ignitor) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near East Rochester, NY 14445
Evan
Job Details: 08/25/2021
Called customer to inform them tech was in route to home. Customer stated that since last visit unit has been functioning as it should and have not received error message since last visit. Customer does not want service at this time. If issue was to persist please send tech with valve for return visit. (W11316256) Valve
We serviced a
GE STACKED LAUNDRY
Model GUD27ESSM0WW
Near Rochester, NY 14618
Evan
Job Details: 08/25/2021
Customer complaint was washer was not draining correctly. Put unit into a diagnostics and tested pump. Pump tested good after further diagnosing found that lid lock is malfunctioning and not engaging causing pump not to run. Ordering and replacing lid lock. ; ordrng 1 WH44X10288 (Lid lock)
We serviced a
MAYTAG DISHWASHER
Model MDB7749SAM0
Near Rochester, NY 14618
Evan
Job Details: 08/25/2021
Customer stated that console that was previously replaced was coming detached from door. Discovered that inner handle on console had broken causing issue. Replaced handle. Tested door. Unit tested good ; used 1 S&H from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near Rochester, NY 14619
Evan
Job Details: 08/25/2021
"Found ice maker was installed crooked causing water to leak. Aligned ice maker correctly and tested it, ice maker no longer leaking. While adjusting ice maker noticed door switch on freezer side was broken, will be replacing it so refrigerator functions properly; ordrng 1 W11396033 (Door switch)"
We serviced a
MAYTAG WASHER
Model MHW7100DW0
Near Irondequoit, NY 14617
James
Job Details: 08/25/2021
Ui dead. Control led lit Steady. Replaced ui with a used one and ui still not functioning. Suspect control is causing ui issues. Need ui and control. ; ordrng 1 W11029154 (Control) and 1 W10748424 (Ui) and 1 Sh15
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS2
Near Webster, NY 14580
James
Job Details: 08/23/2021
Replaced fan. Could not get fan to run in diagnostics. Fan runs intermittent. Fan ruined control. Need part. ; ordrng 1 WPW10267646 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Fairport, NY 14450
Dave F
Job Details: 08/23/2021
"Unit not cooling . Replaced compressor , evaporator, UV drier . Vacuumed unit down past 500 microns . Recharged . Unit tested good . ; dspstn on spec-tagged invntry: 1 W11504434 COUPLER BR 6X2 2 W11506619 COUPLER , 1 W11506621 COUPLER BR 6 , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Irondequoit, NY 14609
James
Job Details: 08/23/2021
Unit loud in spin cycle due to worn gearcase. Replaced gearcase and tested. ; dspstn on spec-tagged invntry: 1 W11455453 GEARCASE
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EWH01
Near Rochester, NY 14609
James
Job Details: 08/23/2021
Lh door sticks and doesn't self close. Applied silicone to mullion and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR
We serviced a
GE RANGE
Model JGB635REKSS
Near Rochester, NY 14609
Evan
Job Details: 08/23/2021
Rescheduling for 8/26 due to customer conflict ; schdld next appmnt for 8/26 THU 3-6
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Rochester, NY 14622
Evan
Job Details: 08/23/2021
Customer stated that UI was unresponsive. Reset the control and put unit into diagnostic mode. No error codes were present. Ran test cycle to confirm function. Unit tested good ; dspstn on spec-tagged invntry: 1 W11322903 CNTRL- ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Penfield, NY 14526
James
Job Details: 08/23/2021
Freezer led not functioning. Replaced led and light turned on. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Webster, NY 14580
James
Job Details: 08/23/2021
Unit making grinding noise during agitation. Found piece of plastic got under washer and was rubbing on motor pulley. Removed plastic and tested. Unit functions properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Brighton, NY 14610
Evan
Job Details: 08/23/2021
Customer stated that unit is not cleaning properly. Discovered that unit has error code 4-3 stored for wash motor failure. Replaced wash motor. Ran diagnostic cycle. Unit tested good WYHUXYHAPL1; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS1
Near Pittsford, NY 14534
Evan
Job Details: 08/23/2021
Replacing user interface due to original user interface not responding to commands. Replaced interface. Tested unit unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Fairport, NY 14450
Dave F
Job Details: 08/23/2021
Replaced control and sump on unit. Ran auto diagnostics. Everything working as expected. Heater is working. Unit tested good
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM01
Near Penfield, NY 14526
Dave F
Job Details: 08/23/2021
Door open alarm keeps going off. Found freezer door switch not being contacted by the door. Liner of door is sunken in. Adjusted door to make contact with switch. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVBL1
Near Penfield, NY 14526
Dave F
Job Details: 08/23/2021
Unit not cooling either section. Unplugged unit for 30 seconds. Plugged in unit. UI screen had diagonal lines going through it and buttons on upper left of UI would only open and close ice dispensing door. Needs main control board. Ordering control. ; ordrng 1 WPW10310240 (cntrl-elec)
We serviced a
KITCHENAID OVEN
Model KFGC500JPA01
Near Webster, NY 14580
Dave F
Job Details: 08/23/2021
Spoke with techline. No response from engineering yet. Spoke with customer. Let them know if I havent heard from techline in a couple of days I will reach out. ; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near West Henrietta, NY 14586
Dave F
Job Details: 08/23/2021
Spoke with customer. Unit is GE. advised we do not service GE appliances.
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW1
Near West Henrietta, NY 14586
Dave F
Job Details: 08/23/2021
"Unit not shifting in auto diagnostics. Looked under machine and found wire to actuator was broken. Replaced actuator. Calibrated unit. Tested unit in auto diagnostics, unit tested good. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Irondequoit, NY 14609
Dave L
Job Details: 08/23/2021
Found both compartment 5 degrees too warm. Thermistors testing in range. Found freezer evaporator was frosted over. This was causing warmer than normal temps in the fresh food section. Suspecting an event of excess air infiltration was too much for defrost to overcome. Removed frost from freezer evaporator and power cycled unit. Customer to monitor
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14621
Dave L
Job Details: 08/23/2021
Unit was not heating due to an open thermal cut off. Replaced t stay and cut off. Unit was not currently installed for testing. ; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Rochester, NY 14621
Dave L
Job Details: 08/23/2021
Replaced actuator that was not engaging cam. Unit tested ok; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Rochester, NY 14623
Dave L
Job Details: 08/23/2021
Found leak on suction line fitting. Was unable to get new fittings to seal properly. Ordering compressor and mounting kit. ; ordrng 1 WPW10507886 (Compressor) and 1 482801 (Mounting kit) and 2 W10896690 (8mm)s and 1 W10895738 (7.5x6) and 1 W10895716 (8.5-6)
We serviced a
MAYTAG DRYER
Model MGDC465HW
Near Spencerport, NY 14559
Dave L
Job Details: 08/23/2021
Customer concerned with knocking noise. Disassembled dryer and adjusted rollers and idler. Noise went away. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Brockport, NY 14420
Dave L
Job Details: 08/23/2021
Replaced console and control due to communication error. Unit tested ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Penfield, NY 14580
James
Job Details: 08/23/2021
Door panel dented in conrner. ; ordrng 1 W11416371 (Panel)
We serviced a
MAYTAG DRYER
Model MGD3500FW0
Near Webster, NY 14580
James
Job Details: 08/23/2021
Screeching sound during cycle. Idler pulley and a roller seized. Replaced dryer repair kit and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Macedon, NY 14502
James
Job Details: 08/23/2021
Lh door has the gasket torn and the magnet is coming out. There is brown liquid leaking from door liner. Ordering door ; ordrng 1 W10757550 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Ontario, NY 14519
James
Job Details: 08/23/2021
Unit makes grinding noise and vibrates through the floor. Inspected condenser to verify it's secure and adjusted front feet and noise went away. If problem persists insulate compressor tubing to minimize vibration.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Webster, NY 14580
James
Job Details: 08/23/2021
Upper wheels broken off. Replaced rack adjusters and tested. ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
KITCHENAID DRYER
Model KEYE677BWH2
Near Rochester, NY 14618
Evan
Job Details: 08/23/2021
Customer stated that unit was producing rattling noise. Found that vent was recently replaced. Found that noise is coming from vent primarily. Taped vent and secured it toMachine. Could not replicate noise once doing so. Unit tested good ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Brighton, NY 14620
Evan
Job Details: 08/23/2021
Customer stated that unit was failing to drain. Checked for error codes. Unit displaying code f9e1 for long drain error. Checked pump filter and found filter was clogged with debris. Cleared filter and ran diagnostic cycle. Unit completed cycle as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP
We serviced a
WHIRLPOOL DRYER
Model CED7006GW0
Near Rochester, NY 14620
Evan
Job Details: 08/23/2021
"Unit is still experiencing issue with items coming out too warm while set to low setting. Took temperature readings of unit while set to low. Unit reaching 200 degrees inside drum and at exhaust exit. Ordering thermostat and temp switch. ; ordrng 1 WP3399639 (Temp switch) and 1 WP3387134 (Thermostat), dspstn on spec-tagged invntry: 1 279838 ELEMENT"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14608
Evan
Job Details: 08/23/2021
Customer stated that upper rack was rubbing on door gasket causing issue with rack gliding. Adjusted rack at adjuster so upper rack was not making contact. Tested unit for customer. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11177741 GASKET
We serviced a
KITCHENAID REFRIGERATOR
Model KRBX109EWH00
Near Rochester, NY 14617
James
Job Details: 08/19/2021
Called customer and verified unit is cooling since yesterday.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Webster, NY 14580
James
Job Details: 08/19/2021
"S16360. Ff evap frozen. Fans and thermistors passed. Unit set to timed defrost. Defrosted evap and found thermistor in wrong location. Replaced thermistor and tested. Found freezer led out. Replaced led and verified operation. Intermittent pf failure. Customer is to monitor if problem persists main control would need replacement. ; used 1 Wpw10383615 (Thermistor), 1 Sh15, and 1 W10695459 (Led) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Penfield, NY 14526
James
Job Details: 08/19/2021
Unit intermittent to make ice. Freezer led off. Icemaker failed fill test. Replaced Icemaker and retested. Icemaker cycling properly. Replaced freezer led and light turned on. Cleaned condenser. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14623
Dave F
Job Details: 08/19/2021
"Customer complaint dishes arent washing well and arent drying. Customer using rinse aid, using plant based soap and using correct settings. Tested unit in auto diagnostics everything is functioning as expected. Water was very warm in first fill. Called techline SR 7731545830 . Techline suggested using different soap . If customer has any further issues to call customer service ."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Farmington, NY 14425
Steve
Job Details: 08/19/2021
On arrival the dryer started but shut off immediately. Then On trying to start the control would only click. Tested door switch and fuses by the blower. On reassembly the dryer started to work as expected consistently. If problem persists preorder control. ; rqstng P&A on 1 W11388040 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Hilton, NY 14468
Dave L
Job Details: 08/19/2021
"Replaced right door hinge door and cam. Unit tested on; ordrng 1 WPW10505294 (Coupler), dspstn on spec-tagged invntry: 1 W11223753 NAMEPLATE"
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Penfield, NY 14580
James
Job Details: 08/19/2021
Replaced membrane and panel and adjusted exhaust vents. Ui functions properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Webster, NY 14580
Evan
Job Details: 08/19/2021
Customer stated that unit was not draining intermittently. Discovered that pump is overheating. Took resistance reading of pump. Pump tested outside of range. Replaced pump and tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN
We serviced a
MAYTAG WASHER
Model MVWB855DC2
Near Pittsford, NY 14534
Dave F
Job Details: 08/19/2021
"No error codes on unit. Ran unit in auto diagnostics. Ran in high spin. Noticed unit not getting into high spin and gear case is making a lot of noise. Ordering gearcase, slider, motor and rotor. ; rqstng P&A on 1 W11455453 (Gearcase) and 1 W10734521 (slider) and 1 W10915701 (rotor) and 1 W10915700 (stator)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1821TFA
Near Fairport, NY 14450
Dave F
Job Details: 08/19/2021
Heard noise coming from left rear of unit at the top. Removed back cover and saw cap tube was very close to cover. Moved cap tube away from cover. Also noticed cover for ice maker access was lose and possibly vibrating when running. Removed cover and left out. Defrosted unit and ran compressor. Unit tested good. Did not hear anymore
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM01
Near Penfield, NY 14526
Dave F
Job Details: 08/19/2021
Replaced door switch and housing in freezer section. Tested unit. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW2
Near Ontario, NY 14519
Evan
Job Details: 08/19/2021
"Customer stated that unit was producing noise while in spin . Checked for error codes no codes present. Ran unit on high spin in manual test mode. Noise is coming from gear case. Ordering gear case ; ordrng 1 W11454372 (GEAR CASE ), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
JENN AIR MICROWAVE
Model JMC2427DS01
Near Penfield, NY 14526
Evan
Job Details: 08/19/2021
Customer stated that heating element was falling. Discovered that clip has come detached from element. Reinstalled clip and tested microwave. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB01
Near Rochester, NY 14620
Dave F
Job Details: 08/19/2021
Checked temps. Freezer at -2. Fresh food section at 36. Temp in fresh food set to coldest. Temp in freezer set 1 colder and recommended. Tested unit in diagnostics. Everything working as expected. Took off front kick plate and found lots of dog hair covering condenser with a thick layer of fur. Also noticed things in fresh food section pushed up against the back wall of unit. That combined with the hair causing temperatures to warm warmer than normal from once in awhile. Removed hair and pulled items away from the back wall of unit. Unit tested good customer will monitor.
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FS00
Near Rochester, NY 14616
Dave L
Job Details: 08/19/2021
Replaced switch
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWBL7
Near Rochester, NY 14616
Dave L
Job Details: 08/19/2021
The ice maker will not cycle or call for water. 118vac to module. Motor would not run when jumped and water valve would not energize. Replaced module. Unit cycled and filled . Customer to monitor after 24 hours ; ordrng 1 Sh (Sh)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDWOO
Near Rochester, NY 14616
Dave L
Job Details: 08/19/2021
Found the the unit will not on cycleUnless thermostat is tapped. Ordering thermostat. ; ordrng 1 WPW10511937 (Thermostat)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Macedon, NY 14502
Steve
Job Details: 08/19/2021
"Found the motor getting power but not starting and will not wash. Ordering wash pump; ordrng 1 W10815709 (Recirculating pump), dspstn on spec-tagged invntry: 1 WPW10591570 SUMP & MOTOR"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Pittsford, NY 14534
Steve
Job Details: 08/19/2021
"Replaced agitator for stripped gears. Found the gearcase is failing and gears are slipping inside transmission while agitating. ; rqstng P&A on 1 W11454372 (Gearcase), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Pittsford, NY 14534
Steve
Job Details: 08/19/2021
Found corrosion on the ui next to ui plug in causing no power to ui. Removed corrosion and sprayed with dielectric grease to prevent from happening again.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Rochester, NY 14618
Steve
Job Details: 08/19/2021
Replaced motor/sump for leaking at the diverter in the sump. The dishwasher tests good ; used 1 Shipping from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Webster, NY 14580
James
Job Details: 08/19/2021
"Replaced parts and verified icemaker and freezer door is self closing. Bin sent had a cracked front out of the box. Installed part temporarily. Need middle shelf face plate. ; ordrng 1 W10882849 (Front), dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER , states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Webster, NY 14580
James
Job Details: 08/19/2021
"Unit not washing. Found unit not filling with enough water. Checked water pressure to fill valve and it's good. Ran unit after manually filling tub and pump functions properly. Need valve. ; ordrng 1 W11175771 (Valve), dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
WHIRLPOOL WASHER
Model MTW5700TQ0
Near Irondequoit, NY 14617
James
Job Details: 08/19/2021
"Unit not spinning clothes out but is draining. Tested spin cycle successfully. Timer is not pausing to engage transmission. Need timer. ; rqstng P&A on 1 WPW10111389 (Timer), dspstn on spec-tagged invntry: 1 WP3363394 PUMP"
We serviced a
KITCHENAID REFRIGERATOR
Model KRBX109EWH00
Near Irondequoit, NY 14617
James
Job Details: 08/18/2021
Unit stuck in defrost cycle. Reset power and unit began cooling. 124v from outlet. Freezer pulled down to 60 degrees. Will check back with customer tomorrow. If problem persists replace jazz board and switch outlets. WPW10503278; schdld next appmnt for 8/19 THU !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB02
Near Conesus, NY 14435
Steve
Job Details: 08/18/2021
Found the fresh food section led light was strobing. Replaced led light in fresh food section and the lights are working as expected. ; used 1 Sh15 (Shipping) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW1
Near Livonia, NY 14487
Steve
Job Details: 08/18/2021
Tested dishwasher in diagnostics and it did not leak at all. Found the water was sitting toward front door and very little water in rear of machine. Recommended customer put a piece of plywood under front wheels to elevate the dishwasher.
We serviced a
AMANA RANGE
Model AGR5330BAS3K
Near Pittsford, NY 14534
Steve
Job Details: 08/18/2021
Replaced oven door seal for ripped seal.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Webster, NY 14580
James
Job Details: 08/18/2021
Low side 5 psi. High 175psi. Ice melting. No frost pattern on ff evap? Freezer full frost pattern. Compressor rattles and refrigerant lines ticking inside cabinet. Pressure rose to 12 and 180. Called techline. Sr 7731534984 they suspect three way valve it refrigerant low side leak. Need to test uv dye with nitrogen. ; ordrng 1 W11094466 (Three way valve) and 2 WPW10143759 (Uv drier.)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Ontario, NY 14519
James
Job Details: 08/18/2021
"Unit not fully defrosting. Tested defrost cycle in diagnostics heater functions properly. Ran sh defrost customer is to monitor. Need control board. Left part. ; ordrng 1 W11524469 (Control), dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Williamson, NY 14589
James
Job Details: 08/18/2021
Unit not functioning due to melted power cord. Replaced cord from loaner that RAC dropped off. Unit functions properly. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL
We serviced a
WHIRLPOOL DRYER
Model MCE8000AYW
Near Williamson, NY 14589
James
Job Details: 08/18/2021
"Unit not spinning due to broken belt. Replaced belt and cleaned cabinet. Unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 341241 BELT , used 1 Sh15 from stock"
We serviced a
WHIRLPOOL WASHER
Model WDTA50SAKZ0
Near Williamson, NY 14589
James
Job Details: 08/18/2021
Unit fills with power off. Fill valve stuck. Need part. ; ordrng 1 W11434044 (Valve)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Ontario, NY 14519
James
Job Details: 08/18/2021
"Replaced terminal block and cord. Replaced blower wheel and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER , used 1 279320 (Terminal block) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Webster, NY 14580
James
Job Details: 08/18/2021
Unit not washing. Pump not running. Pump started functioning while testing harness to wash motor. Tested several times and unit is functioning. F6e4 error after repair. Recommend replacing pump. SC. 104.95 W11087376. 150. Sh. 15Labor. 106.75376.70 plus tax.
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERM01
Near Webster, NY 14580
James
Job Details: 08/18/2021
Replaced crisper shelf and icemaker. Icemaker cycled upon install.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Rochester, NY 14626
Dave L
Job Details: 08/18/2021
The ice maker will not produce iceBecause it is failing to energize the fill valve. Ordering module ; ordrng 1 W10882923 (Ice maker) and 1 Sg (Sh)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, NY 14626
Dave L
Job Details: 08/18/2021
Replaced lid due to broken hinge. Unit tested ok; dspstn on spec-tagged invntry: 1 W11259006 LID
We serviced a
AMANA REFRIGERATOR
Model DR32660BW
Near Rochester, NY 14612
Dave L
Job Details: 08/18/2021
Replaced thermostat due to worn contacts. Unit tested ok
We serviced a
WHIRLPOOL WASHER
Model WTW700DW
Near Rochester, NY 14616
Dave L
Job Details: 08/18/2021
Maintenance check while servicing dryer
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14613
Evan
Job Details: 08/18/2021
Customer stating that unit will not run full cycle. Discovered that lid lock is failing to actuate causing issue. Replaced lid lock and tested unit. Unit tested good; used 1 W11307244 (LATCH) from stock
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Rochester, NY 14621
Evan
Job Details: 08/18/2021
Customer stated that control panel will shut off randomly when making cycle selection and also the power button would not respond to commands. Keypad will need to be replaced to correct issue. Quote is as follows...W10911044 (UI) $250.00S&H $15.00 Labor $76.40 + Tax Customer is going to contact office when she would like to proceed with repair. Collecting service call fee for now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ01
Near Rochester, NY 14613
Dave L
Job Details: 08/18/2021
Edges on freezer door were sharp. Filed down sharp edges.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Spencerport, NY 14559
Dave L
Job Details: 08/18/2021
Replaced gearcase due to worn shaft. Calibrated and tested ok
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Rochester, NY 14608
Evan
Job Details: 08/18/2021
Customer stated that unit would not operate ovens but burners were functioning. Found that safety on gas valve was never turned off causing issue. Once doing so was able to preheat both ovens. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Rochester, NY 14624
Evan
Job Details: 08/18/2021
Replacing control due unit displaying f6e3 code for CCU and MCU failing to communicate. Replaced control. Ran diagnostic cycle. Unit tested good
We serviced a
KENMORE DRYER
Model 11061082000
Near Rochester, NY 14618
Evan
Job Details: 08/18/2021
replacing motor due to original motor causing squealing noise while in use and causing unit not to tumble. Replaced motor tested unit. Unit tested good please email invoice of bill to Bigrolfo@gmail.com
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2745FQ1
Near Geneva, NY 14456
Dave F
Job Details: 08/18/2021
"Replaced control, interface, cycle switch and jumper wire. Installed jumper wire in J2 slot . Tested unit in diagnostics and tested pay function. Working as expected. Calibrated unit and ran auto diagnostics Unit tested good."
We serviced a
KITCHENAID RANGE
Model EDEE
Near Clifton Springs, NY 14432
Dave F
Job Details: 08/18/2021
Found thermal cracking in front right burner . Ordering new cooktop W10813359; rqstng P&A on 1 W10813359 (cooktop)
We serviced a
WHIRLPOOL REFRIGERATOR
Model LW10858417
Near Clifton Springs, NY 14432
Dave F
Job Details: 08/18/2021
"Bins on right side of fresh food section wont sit in door due to door liner being bulged out, ordering door LW10858417; ordrng 1 LW10858417 (dor-fip)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Newark, NY 14513
Dave F
Job Details: 08/18/2021
Ice maker wont turn off. Bar had fallen off ice maker. Adjusted bar and reinstalled. Bar is now tightly in place and working as expected. Right fresh food door not shutting properly because lower right side of door where hinge goes is broken. Needs new door LW10413519. Was able to shim door hinge to shut properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Palmyra, NY 14522
Dave F
Job Details: 08/18/2021
"F0E5 off load balance error code. Checked the basket and noticed hub felt lose. Removed hub, cleaned underneath hub and reinstalled making sure it was tight. Also when checking basket noticed left front of suspension was bad. Checked underneath unit and found a metal ant trap was stuck underneath guard for cam and belt and had been rubbing against it. Ordering suspension ; ordrng 1 W11130362 (suspension)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB02
Near Palmyra, NY 14522
Dave F
Job Details: 08/18/2021
When the door is opened it swings fully opened by itself when not holding onto door. Tried leveling unit so door wouldnt move by itself when opened. Needed to add shim underneath right rear of unit. Leveled again. Door no longer swings open by itself when door is open.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW04
Near Palmyra, NY 14522
Dave F
Job Details: 08/18/2021
"Replaced filter housing on bottom of unit. Did not put old filter back in unit due to being chewed up from trying to remove in the past. Checked water pressure at water dispenser and water was flowing very slowly. Checked valve going to refrigerator, closed and reopened valve.checked water again and its flowing like it should. Noticed ice stuck in ice maker. Cleared ice from ice maker. Cycled ice maker, it cycled and called for water. Unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Palmyra, NY 14522
Dave F
Job Details: 08/18/2021
No error codes. Ran unit in auto diagnostics and observed in wash cycle upper and lower spray arms not rotating and holes blocked with debris. Cleaned debris from spray arms and tested unit. Arms now spraying and rotating properly. If problem persists spray arms W11101428 and W10448645.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near West Henrietta, NY 14586
Steve
Job Details: 08/18/2021
Replaced main control for light staying on all the time. The microwave tests good
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Rochester, NY 14623
Steve
Job Details: 08/18/2021
On arrival the tenant stated the apartment drain was plugged last week when it flooded. The maintenance had repaired drain. Tested washer and it had no error codes and worked as expected during testing. The washer tests good.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Rochester, NY 14623
Steve
Job Details: 08/18/2021
Replaced main control for pump staying on. The washer tested good. ; dspstn on spec-tagged invntry: 1 W11481108 CNTRL-ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDB02
Near Rochester, NY 14618
Steve
Job Details: 08/18/2021
WWGSI00FP1 Replaced freezer door for broken harness. The door checks good.