Service History 69 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB02

Near Fairport, NY 14450

Andres

Job Details: 04/20/2022

Customer stated unit felt a little warm compared to normal. Diagnosed unit and found condenser was covered in dust and hair. Cleaned out condenser for customer and told her to monitor it.; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Spencerport, NY 14559

Dave L

Job Details: 04/20/2022

Door gasket was disengaged at left top corner. Re installed gasket and adjusted rack.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Spencerport, NY 14559

Dave L

Job Details: 04/20/2022

Customer concerned with unit not completing cycles. They stated that the washer would display SUD and shut off. Cleared pressure system. Recommending that the customer only use afresh cleaner once or twice a year based on their usage.

We serviced a

WHIRLPOOL DRYER

Model GGW9200LW1

Near Henrietta, NY 14467

Jeremy

Job Details: 04/20/2022

"Customer stated unit is making squealing noise. Found belt and idler worn possibly causing noise. Customer elected to replace idler and belt. Unit checks good.; used 1 279640 (PULLEY-IDLER), and 1 661570V (BELT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HW

Near Rochester, NY 14618

Jeremy

Job Details: 04/20/2022

Ran diagnostics and got F8E1 error. Checked and found unit is not getting cold water from supply. Advised customer to correct water issue and monitor unit.

We serviced a

WHIRLPOOL DISHWASHER

Model MDBTT59AWB

Near Pittsford, NY 14534

Jeremy

Job Details: 04/20/2022

"Found that wouldn't drain. Checked and found that new garbage disposal had been installed without dishwasher drain knockout removed. Removed knockout, unit checks good."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRM01

Near Rochester, NY 14626

Dave L

Job Details: 04/20/2022

Customer was concerned with unit not shutting off. They suspected a defrost issue. Verified full and complete frost pattern. No defrost issue. Found empty ice bin causing longer than normal run times.Quoted for ice maker. Customer will let us know when they want to proceed. Left ice maker off; rqstng P&A on 1 W10882923 (Ice maker)

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH01

Near Rochester, NY 14606

Dave L

Job Details: 04/20/2022

Unit has a low side leak. Suspecting evaporator compressor is under 10 year warranty and should be replaced in tandem. Customer was not ready to make a decision. Quoted 664.74 for balance of repair. ; rqstng P&A on 1 W10836706 (Evaporator) and 1 W11092625 (Compressor)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Pittsford, NY 14534

Jeremy

Job Details: 04/20/2022

Found unit making clanking noice during agitation. Found agitator and bolt to be slightly loose possibly causing issue. Ordering agitator and bolt.; rqstng P&A on 1 W11550891 (AGITATOR) and 1 W10752187 (Bolt)

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS

Near Fairport, NY 14450

Jeremy

Job Details: 04/20/2022

Customer stated unit had leaked. Found floor boards in front of and underneath unit are warped and seams are separating. See attached photos. Found heating element bushings had failed and no longer holding a seal causing water to leak from unit. Replaced element in accordance with service bulletin and special project S17304. Called techline to document damages SR7733477733.; used 1 W11537778 (ELEMENT) from stock

We serviced a

WHIRLPOOL COOKTOP

Model WFE505W0JZ0

Near Palmyra, NY 14522

Jeremy

Job Details: 04/20/2022

Replaced cooktop for thermal crack.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS537SIAB00

Near Victor, NY 14564

Jeremy

Job Details: 04/20/2022

"Replaced damper, unit checks good; used 1 Sh15 (Shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Rochester, NY 14626

Dave L

Job Details: 04/20/2022

Found unit not defrosting properly. Bi metal was not at tat hes to the suction line from previous service causing it to remain open for prolonged periods of time. Defrosted unit and reseated terminator. Verified proper operation on defrost heater. ; ordrng 1 W11567938 (UI)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Rochester, NY 14616

Dave L

Job Details: 04/20/2022

"Replaced gear case and hub due to worn transmission spline. Calibrated and tested ok. ; dspstn on spec-tagged invntry: 1 W11454734 GEARCASE , used 1 W10528947 (Hub) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Hilton, NY 14468

Dave L

Job Details: 04/20/2022

"Unit will not make ice due to a frozen fill tube. Ordering heater and UI.; ordrng 1 W10789393 (UI) and 1 W11087201 (Heater), dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Rochester, NY 14621

James

Job Details: 04/20/2022

Unit not drying heater sounds like its ticking with unit off. Tested heater and reseated connections. Chrcked vent and verified 240v. Tested again and unit is functioning properly

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Hilton, NY 14468

Dave L

Job Details: 04/20/2022

Replaced rollers due to noise. Unit tested ok. ; used 1 4392065 (Repair kit) from stock

We serviced a

WHIRLPOOL WASHER

Model MHW5500FW1

Near Rochester, NY 14621

James

Job Details: 04/20/2022

Customer gets e0c error and unit works intermittent if power is reset. F3e1 stored and drain running when plugged in. Cleared pressure hose and reseated connector in pressure switch. Tested and found no issues. Customer is to monitor. If problem persists replace WPW10448876 and W11044559

We serviced a

MAYTAG DRYER

Model MED5630HC1

Near Canandaigua, NY 14424

Jeremy

Job Details: 04/20/2022

"Part did not come in, reordering console.; rqstng P&A on 1 W11384512 (Console)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Fairport, NY 14450

Andres

Job Details: 04/20/2022

Customer stated unit was leaking water. Diagnosed unit and found leak to be coming from single solenoid in back of the unit.; ordrng 1 W10865826 (Valve) and 1 WPW10577369 (Cover)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Canandaigua, NY 14424

Jeremy

Job Details: 04/20/2022

"New motor pulley is damaged, ordering new motor.; ordrng 1 W10890624 (DRIVE MOTOR)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDPE334GPS0

Near Fairport, NY 14450

Andres

Job Details: 04/20/2022

Customer stated she heard a grinding noise when unit was draining. Took drain pump apart and saw that their was a piece of glass stuck in pump causing it to not be able to drain properly.

We serviced a

GE WASHER

Model GUD27ESSM1WW

Near Brighton, NY 14620

Andres

Job Details: 04/20/2022

Replaced main board on unit. Tested the drain pump and spin on a diagnostic mode. Unit responded to commands.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW00

Near Rochester, NY 14619

Andres

Job Details: 04/20/2022

Customer stated unit was not harvesting ice. Diagnosed ice maker and found that it tries to cycle but heater is not turning on and letting ice cubes come out of mold. Also Ice container is cracked.; ordrng 1 WPW10300022 (Ice maker) and 1 WPW10558423 (Ice container)

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Rochester, NY 14624

Andres

Job Details: 04/20/2022

Installed new heating element on unit. Made sure seals were tight and not leaking.; used 1 W11537778 (Heating element) from stock

We serviced a

FRIGIDAIRE WASHER

Model FFLE3911QW0

Near Rochester, NY 14624

Andres

Job Details: 04/20/2022

"Customer stated unit would not start a cycle. Customer had previous appliance company out here that has replaced drain pump,main control board and door lock. When I was looking underneath unit I noticed that one of the wires had come out of connection. Reccomend replacing harness.; ordrng 1 5304500523 (Harness)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14606

Andres

Job Details: 04/20/2022

Customer stated unit was making a squeaking noise when sensing. Diagnosed unit and found noise to be coming from gearcase. Checked underneath unit to make sure it was not belt but even when belt is taken off and basket is turned by hand you can hear it.; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Splutch)

We serviced a

GE REFRIGERATOR

Model PSCS3RGXCFSS

Near Rochester, NY 14609

Andres

Job Details: 04/20/2022

Replaced evaporator fan on unit. Fan started blowing and is working properly.

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Rochester, NY 14622

James

Job Details: 04/20/2022

Replaced gearcase and slider. Ran calibration successfully. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Webster, NY 14580

James

Job Details: 04/20/2022

Unit leaking due to torn bellows. Need bellows and acu update. ; ordrng 1 W11314648 (Bellows)

We serviced a

JENN AIR RANGE

Model JDS9860AAP

Near Ontario, NY 14519

James

Job Details: 04/20/2022

Replaced control and tested broiler. Cooling fan turned on and no errors appeared. One year warranty on repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKW0

Near Ontario, NY 14519

James

Job Details: 04/20/2022

Unit intermittent to drain. Tested cycle and it drained successfully. Tested again and it drained about half of the water. Suspect check valve is sticking. Ordering hose. ; ordrng 1 W11381654 (Hose)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHB00

Near Marion, NY 14505

James

Job Details: 04/20/2022

Replaced door and tested. Left door for customer to dispose.

We serviced a

MAYTAG DISHWASHER

Model MDC5100AWW

Near Rochester, NY 14625

James

Job Details: 04/20/2022

Unit intermittent to power on. Found relay arcing on control. Need control. Part is no longer available.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, NY 14605

James

Job Details: 04/20/2022

Unit not finishing cycle. No error codes. Checked actuator and ran Diagnostics cycle. Reset control and tested quick wash cycle successfully. Unit functions properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Syracuse, NY 13212

Chuck

Job Details: 04/19/2022

F8E4 error code-float switch was the only code found Cleared code. Ran diagnostic test cycle and found that the unit has the bad heater and meets the criteria for SP11540964. Ordering heating element W11537778. ; ordrng 1 W11537778 (Heating element)

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS03

Near Camillus, NY 13031

Chuck

Job Details: 04/19/2022

SR#7733468413; schdld next appmnt for 4/26 TUE !

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Auburn, NY 13021

Chuck

Job Details: 04/19/2022

"Customer is smelling a burning smell. No codes. I ran a diagnostic test cycle and confirmed the Oder. The Oder is coming from the element, i could not find the cause of the Oder. Harness is good and connections are good. Something is causing the heater to run constant during the whole cycle. Ordering control W11305308 and heating element.; ordrng 1 W10518394 (Heating element) and 1 W11305308 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SHZ1

Near Skaneateles, NY 13152

Chuck

Job Details: 04/19/2022

Customer stated that the unit is not washing. No codes. The wash motor is getting the proper voltage. Unit needs a sump and motor. Quoted customer and he elected to purchase a new unit instead of repairing.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ

Near Auburn, NY 13021

Chuck

Job Details: 04/19/2022

"Noise coming from fan. I inspected the fan and blade, found that the steam on the motor is bent. Ordering fan and motor. ; ordrng 1 W10167915 (Fan motor) and 1 W10758272 (Fan blade) and 1 W11444600 (Nut)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Cayuga, NY 13034

Chuck

Job Details: 04/19/2022

"I had the customer start a load 15 minutes prior to arrival and i confirmed that the noise was coming from the gearcase. I pulled the pulley off and found oil on the pulley. Replacing gearcase, cam and belt. ; ordrng 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11454734 (Gearcase)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Hilton, NY 14468

Dave L

Job Details: 04/19/2022

Customer concerned with PO failure. Unit has been unplugged for over 24 hours. Tested fansAnd defrost. Suspecting fan/ defrost issue. Ordering control and evap fan. ; ordrng 1 W11032800 (Evaporator fan) and 1 W10843055 (Control)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Farmington, NY 14425

Jeremy

Job Details: 04/19/2022

"Found broken actuator arm not allowing for shifting to agitation. Replaced actuator, unit checks good.; used 1 WPW10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Rochester, NY 14609

James

Job Details: 04/19/2022

Complaint of chemical smell inside unit. Inspected heater and found it contacting evaporator. Adjusted heater and inspected drain. Cant verify complaint. If problem persists replace W11220371

We serviced a

ROPER WASHER

Model RTW4641BQ0

Near Fairport, NY 14450

Jeremy

Job Details: 04/19/2022

"Found impeller on drain pump seized, able to get working temporarily. Unit needs drain pump, quoted for drain pump.; rqstng P&A on 1 WPW10276397 (Drain Pump)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ01

Near North Chili, NY 14514

Andres

Job Details: 04/19/2022

Replaced both fresh food door gaskets on unit. Made sure gaskets were sealing properly.; dspstn on spec-tagged invntry: 2 W10830162 GASKET

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Rochester, NY 14626

Dave L

Job Details: 04/19/2022

Fill tube was frozen. Thawed tube.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Rochester, NY 14626

Dave L

Job Details: 04/19/2022

Replaced heater per s code. Tested om; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

KENMORE WASHER

Model 11028132410

Near Irondequoit, NY 14609

James

Job Details: 04/19/2022

Odor from inside tub. Removed agitator and inspected. Inside of basket is clean. Recommend customer runs cleaning cycle and monitor results.

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Webster, NY 14580

James

Job Details: 04/19/2022

Replaced pump and rh adjuster. Tested and found no leaks. One year warranty on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHB00

Near Rochester, NY 14624

Andres

Job Details: 04/19/2022

Replaced door on unit. Made sure unit dispensed water without leaks. Set temps to recommended setting. Also checked seals to make sure door is sealing correctly.

We serviced a

MAYTAG WASHER

Model MVWB755DW0

Near Ontario, NY 14519

James

Job Details: 04/19/2022

"Unit gives lid unlock error. Found gearcase leaking and wash plate stripped. Need gearcase, impeller and slider. Customer opted not to repair. ; ordrng 1 W10902814 (Impeller) and 1 Sh15 and 1 W11393685 (Gearcase) and 1 W10734521 (Slider)"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Walworth, NY 14519

James

Job Details: 04/19/2022

Replaced drain pump and calibrated. Ran diagnostics cycle successfully.

We serviced a

MAYTAG WASHER

Model MVWB850YW1

Near Webster, NY 14580

James

Job Details: 04/19/2022

Unit loud in spin cycle due to worn bearings. Need bearing kit. ; ordrng 1 W10435302 (Bearing) and 1 Sh15

We serviced a

GE OVEN

Model JGB640SEF1SS

Near Rochester, NY 14620

Jeremy

Job Details: 04/19/2022

"Replaced burners, unit checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HBS02

Near Penfield, NY 14526

James

Job Details: 04/19/2022

Unit making vibration through floor when compressor is on. Tested unit and couldn't get unit to malfunction. Adjusted unit so theres more space on rh side. Customer is to monitor.

We serviced a

WHIRLPOOL WASHER

Model LA5530XSW1

Near Rochester, NY 14619

Jeremy

Job Details: 04/19/2022

Unable to get drive shaft through bottom need to come back with tool to cut drive shaft and drive block is too corroded to reuse. Ordering drive block.; ordrng 1 WP389140 (Drive Block)

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Rochester, NY 14623

Jeremy

Job Details: 04/19/2022

Found center burner will not ignite and bezels around knobs loose. Ordering flame spreader and bezel kit; ordrng 1 W11084062 (Flame spreader) and 1 W10814133 (Bezel Kit)

We serviced a

AMANA WASHER

Model NTW4516FW0

Near Rochester, NY 14609

Andres

Job Details: 04/19/2022

Replaced suspension rods on unit. Ran a diagnostic cycle successfully.

We serviced a

MAYTAG DISHWASHER

Model MDB7749AWB2

Near Rochester, NY 14609

Andres

Job Details: 04/19/2022

Installed new UI on unit. Put unit back together and tested it. Unit now responds to commands and is working properly.

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KBS0

Near Penfield, NY 14526

James

Job Details: 04/19/2022

Heater bushing failure caused leak into subfloor. S17304. Took pics and called techline. Sr77334648201800 253 1301 customer care; used 1 W11537778 (Heater) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS00

Near Rochester, NY 14616

Dave L

Job Details: 04/19/2022

Replaced controls and fill tube heater due to no ice. Customer to monitor.

We serviced a

WHIRLPOOL WASHER

Model WTW6300WW0

Near West Henrietta, NY 14586

Jeremy

Job Details: 04/19/2022

Ran unit with a load of laundry on normal cycle. Unit runs as expected.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Rochester, NY 14615

Dave L

Job Details: 04/19/2022

Customer concerned with fresh food temp. Found mod aligned freezer door allowing warm air to enter freezer and condenser near fan. Rear left corner of the refrigerator will need to be shimmed to accomplish proper adjustment. Tested unit functions in diagnostics. Full and complete frost pattern. Testing ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Webster, NY 14580

Andres

Job Details: 04/19/2022

CuStomer stated unit was building up frost on the back panel. Diagnosed unit and found a service pointers for issue (w10875533). Service pointers states that a coating builds up around the thermistor not letting it sense correctly. Checked thermistor and did see that it was coated in some corrosion. ; ordrng 1 W10902214 (Thermistor kit)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB

Near Penfield, NY 14526

Andres

Job Details: 04/19/2022

"Tried to replace rack adjuster but screws were not in the package so I could not do job.; ordrng 1 W10712395 (Rack adjusters), dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER"

We serviced a

MAYTAG DRYER

Model MGDE300VW1

Near Rochester, NY 14612

Dave L

Job Details: 04/19/2022

"Found worn belt idler causing a noise. Replaced belt idler rollers and belt. U it tested ok; used 1 4392067 (Repair kit), and 1 Sh (Sh) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rochester, NY 14617

Dave L

Job Details: 04/19/2022

Found unit leaking from drain hose. Drain hose is not the original equipment because it was not long enough to reach the stand pipe in this situation. The customer is going to handle replacing the drain hose and or adjusting install.

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Webster, NY 14580

James

Job Details: 04/19/2022

Complaint of unit not spinning out clothes. Lid lock fault. Tested unit and couldn't replicate issue.calibrated Unit. Had customer start a load and monitor results. If problem persists orderW11419215 and W11130362

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Irondequoit, NY 14622

Dave L

Job Details: 04/19/2022

Replaced capacitor due to unit not spinning or agitating. Unit tested ok. Ran load size calibration ; schdld next appmnt for 4/22 FRI !

We serviced a

WHIRLPOOL WASHER

Model GHW9150PW3

Near Hilton, NY 14468

Dave L

Job Details: 04/19/2022

Found clogged pressure sensing fitting at tub causing f02 error. Cleared and tested. Drains properly

We serviced a

WHIRLPOOL DISHWASHER

Model KDFM404KPS0

Near Hamlin, NY 14464

Dave L

Job Details: 04/19/2022

Tub was damaged. Re ordering tub. ; O-emld tckt

We serviced a

KITCHENAID RANGE

Model KODE500ESS02

Near Rochester, NY 14622

James

Job Details: 04/19/2022

Replaced control panel and preheated both ovens. Oven was set to 350 and reached 330. Calibrated both ovens ten degrees and retested. Unit functions properly. One year warranty on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ART104TFDW00

Near Mount Morris, NY 14510

Jeremy

Job Details: 04/19/2022

"Customer stated ice cream was soft. Unit was in defrost on arrival and food was frozen in the freezer. After defrost cycle, good frost pattern began to redevelop. Advised customer to continue to monitor as all functions appear to check good."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Rochester, NY 14618

Andres

Job Details: 04/19/2022

Customer stated unit would not advance. Diagnosed unit and found that door strike was broken so lid would not lock. Unit needs new door strike.; used 1 W11457841 (Door strike) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cicero, NY 13039

Chuck

Job Details: 04/18/2022

"Unit not draining. F9E1 error code was the only stored error code. Drain pump getting proper voltage, pulled drain pump and cleaned out debris. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good."

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JS1

Near Syracuse, NY 13211

Chuck

Job Details: 04/18/2022

Customer wanted the burners adjusted lower. Adjusted burners. Unit tested good

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Geneva, NY 14456

Chuck

Job Details: 04/18/2022

Replaced Washplate. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Canandaigua, NY 14424

Chuck

Job Details: 04/18/2022

"Unit has bad heater. I could uninstall the unit due to the countertop and floor, i had access to the back of unit but a drain line was blocking access to the heating connectors. I told customer that unit would have to be uninstalled by installer and we would have to reschedule. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS

Near Geneva, NY 14456

Chuck

Job Details: 04/18/2022

Unit had the bad heater. Replaced heater. Left old heater with customer. Unit tested good ; used 1 W11537778 (Heating element) from stock

We serviced a

ROPER DRYER

Model RED4516FW0

Near Port Byron, NY 13140

Chuck

Job Details: 04/18/2022

"Replaced heating element, unit tested good ; dspstn on spec-tagged invntry: 1 279838 ELEMENT"

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Liverpool, NY 13090

Chuck

Job Details: 04/18/2022

Unit had bad heater. Replaced heater. Left old heater with customer. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ

Near Clay, NY 13041

Chuck

Job Details: 04/18/2022

Unit had the bad heater. Replaced heater. Left old heater with the customer. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL OVEN

Model WOD93EC0AS00

Near Rochester, NY 14626

Dave L

Job Details: 04/15/2022

Oven is unresponsive due to an open control fuse. Ordering fuse. Left breaker off ; ordrng 1 WPW10545291 (Fuse)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHVO

Near Honeoye Falls, NY 14472

Dave F

Job Details: 04/15/2022

Replaced lower spray arm . Tested unit in diagnostics.unit tested good .

We serviced a

WHIRLPOOL WASHER

Model WTW6300WW0

Near West Henrietta, NY 14586

Jeremy

Job Details: 04/15/2022

"Found hot water off, turned hot water back on, unit checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Penfield, NY 14526

Andres

Job Details: 04/15/2022

Customer stated her door had a stain on the top right side of door. Examined unit and did see the stain. Asked customer if shes used stainless steel cleaner on it and she has but still would not come off. Took pic of stain.; ordrng 1 13107554SQ (Door)

We serviced a

KENMORE REFRIGERATOR

Near Henrietta, NY 14467

Dave F

Job Details: 04/15/2022

Unit has no model or serial . Unit is not cooling and has no refrigerant in system . Recharged unit . Advised unit is not covered for labor for the year as no guarantee how long it will last .

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS04

Near Victor, NY 14564

Dave F

Job Details: 04/15/2022

Replaced top freezer drawer . Unit tested good .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS537SIAB00

Near Victor, NY 14564

Dave F

Job Details: 04/15/2022

Unit was not running when arrived .everything was thawed out in the freezer and refrigerator. Turned the refrigerator off and back on at UI and compressor started up and started cooling . Power cycled unit . Went into diagnostics and tested damper heard strange noise . Found the damper is broken and could have caused unit to turn off . Unplugged damper and propped open so cold air will come into freshfood section unit needs damper ; ordrng 1 W11164593 (diffuser)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Penfield, NY 14526

Andres

Job Details: 04/15/2022

Installed water valve in unit. Tried to fill ice maker but ice maker would not call for water. Called whirlpool to ask for assitance they had me run some test and found that the ice maker is not the one not calling for water. Ordering ice maker. Sr 7733444201; ordrng 1 W10882923 (Ice maker)

We serviced a

WHIRLPOOL DRYER

Model WGD8000DW

Near Clifton Springs, NY 14432

Chuck

Job Details: 04/15/2022

Error code AF-airflow. The unit tested poor airflow for all dryers. I explained to customer that the problem lies in the venting and it needs to be cleaned or replaced. Unit tested good

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ00

Near Rochester, NY 14624

Andres

Job Details: 04/15/2022

"Installed new rails, deli drawer and air tower on unit. Drawer is now staying in place and not falling out."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Cayuga, NY 13034

Chuck

Job Details: 04/15/2022

Customer stated that they are hearing a noise at the end of the spin cycle. No codes. Ran several diagnostic test cycles-unit performed normally. Ran a spin test for 10 minutes- unit performed normally. I ran a rinse and spin cycle with 5 towels and I could not duplicate the issue. Calibrated unit & leveled unit. I asked customer to take a video of the issue if it happens again. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near North Chili, NY 14514

Andres

Job Details: 04/15/2022

"Replaced inner drain hose on unit. Ran a diagnostic cycle and watched for any leaks. Did not see any, unit is working properly."

We serviced a

WHIRLPOOL DRYER

Model WGD8000DW

Near Clifton Springs, NY 14432

Chuck

Job Details: 04/15/2022

Error code AF-airflow. The unit tested poor airflow for all dryers. I explained to customer that the problem lies in the venting and it needs to be cleaned or replaced. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Churchville, NY 14428

Andres

Job Details: 04/15/2022

Replaced heating element on unit. Put unit back in cabinet.; used 1 W11537778 (Element) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ

Near Geneva, NY 14456

Chuck

Job Details: 04/15/2022

Unit had the bad heater. Replaced heating element. Unit tested good Left old heating element with customer ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Fairport, NY 14450

Dave F

Job Details: 04/15/2022

Replaced water valve and tested unit . Tested good no leaks

We serviced a

MAYTAG WASHER

Model MVWB865GW1

Near Seneca Falls, NY 13148

Chuck

Job Details: 04/15/2022

Replaced lid and water valve. Ran a diagnostic test cycle-ran normally. Unit tested good ; dspstn on spec-tagged invntry: 1 W11165546 VALVE