We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Canandaigua, NY 14424
Jeremy
Job Details:
10/26/2023
"Unit not draining. Found debris in pump filter. Cleaned filter and tested, unit tested good."
We serviced a
KENMORE REFRIGERATOR
Model ="596.76522500"
Near Rochester, NY 14609
James
Job Details:
10/26/2023
Replaced freezer fan and verified operation. One year warranty on repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Rochester, NY 14610
James
Job Details:
10/26/2023
"Replaced ff door gaskets, freezer rails and led. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, NY 14606
Andres V
Job Details:
10/26/2023
Found unit leaking from the filter housing. Unit was running down the back onto the freezer door seal and out the sides. Unit needs new filter housing ; ordrng 1 W11346623 (Filter housing)
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS05
Near Rochester, NY 14626
Dave L
Job Details:
10/26/2023
Had customer preheat oven one hour prior to service. Found that the convection fan on lower oven will cycle normally and then intermittently get noisy. Ordering fan; ordrng 2 W10860984 (Convection fan moto)s
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Dansville, NY 14437
Jeremy
Job Details:
10/26/2023
"Replaced control for faulty start button. Calibrated and tested, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Piffard, NY 14533
Jeremy
Job Details:
10/26/2023
Wash motor not running. Verified voltage to motor. Needs sump and motor assembly.; ordrng 1 W11025157 (PUMP&MOTOR)
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Pittsford, NY 14534
Jeremy
Job Details:
10/26/2023
"Unit not heating properly. Found ignitor does not spark everytime creating intermittent heating. Ordering ignitor, control and DSI.; ordrng 1 W11394663 (Control) and 1 WPW10511278 (DSI) and 1 W11355922 (Bake Ignitor)"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Fairport, NY 14450
Jeremy
Job Details:
10/26/2023
"Replaced control and suspension. New control bad, will not start cycle. Reordering control.; ordrng 1 W11608058 (Control), dspstn on spec-tagged invntry: 1 W11608058 CNTRL- ELEC"
We serviced a
WHIRLPOOL FREEZER
Model WRT318FZDW09
Near Rochester, NY 14612
Dave L
Job Details:
10/26/2023
Customer states that the unit has been off cycling and allowing things to melt in the freezer. Found unit running and cooling normally with full frost pattern when I arrived. Ordering control and thermistor.; ordrng 1 W11666427 (Control) and 1 W11438736 (Thernistor) and 1 WP2315539 (Evaporator fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ00
Near Rochester, NY 14607
Andres V
Job Details:
10/26/2023
Ice maker arm fell out of place so ice maker didn't know when to stop. I put arm back in place and told customer to keep an eye out if it falls out again.
We serviced a
GE REFRIGERATOR
Model PYE22KYNHFS
Near Pittsford, NY 14534
Andres V
Job Details:
10/26/2023
"Replace dispenser board and touch display. Tested it, it is now responding to commands."
We serviced a
GE RANGE
Model CHS900P2M5S1
Near Rochester, NY 14612
Dave L
Job Details:
10/26/2023
Replaced oven seal and addressed loose inner panels compromising seal. Customer to monitor
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ 0
Near Irondequoit, NY 14617
Dave L
Job Details:
10/26/2023
Unit runs but never shuts off. No errors. Suspecting OWI ordering OWI and control; ordrng 1 W11637583 (Control) and 1 W11612329 (OWI)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rochester, NY 14615
Dave L
Job Details:
10/25/2023
Replaced UI and glued UI cover back down. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14612
Dave L
Job Details:
10/25/2023
Customer concerned with erratic temps. Checked freezer temp. Measured -5 customer states ice cream will melt. Ordering data loggers ; ordrng 1 Datalogger
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Hilton, NY 14468
Dave L
Job Details:
10/25/2023
Replaced sagging RH switch assembly.Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Fairport, NY 14450
James
Job Details:
10/25/2023
Unit fluctuating temperature in freezer. Ice melts near door. Compressor pulls.53 amps. Leak not found. Recharged unit. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Sodus, NY 14551
James
Job Details:
10/25/2023
"Ff led not powering on. Dispenser not working. Only freezer door open shows up on ui. Relay closing on control when paddle for ice is pressed. Need ui and control ; ordrng 1 W11556912 (Control) and 1 W11642011 (Ui), dspstn on spec-tagged invntry: 1 W11548540 ICEMAKER"
We serviced a
MAYTAG DRYER
Model MED5100DW0
Near Webster, NY 14580
James
Job Details:
10/25/2023
Filter wont fully install. Filter is warped. Need filter. Paid in full. ; ordrng 1 WPW10516085 (Filter) and 1 Sh15
We serviced a
WHIRLPOOL DRYER
Model MEDB755DW0
Near Webster, NY 14580
James
Job Details:
10/25/2023
"Unit loud during cycle due to worn bearings. Replaced belt and rollers then tested. One year warranty on repair. ; used 1 4392065 (Kit), and 1 Sh15 from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Hilton, NY 14468
Dave L
Job Details:
10/25/2023
Replaced rusting front panel
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Canandaigua, NY 14424
Jeremy
Job Details:
10/25/2023
"Unit not in failed state at time of service. Called techline for repeat issue, techline said likely deli UI. Replaced deli UI, customer to monitor. SR 7737634469"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Webster, NY 14580
Andres V
Job Details:
10/25/2023
"Found cam stuck on spin would not shift to agitate causing actuator to break. Replaced cam and actuator, I calibrated unit then ran a diagnostic cycle successfully. Unit is working properly. ; ordrng 1 W10721967 (Splutch) and 1 W10913953 (Actuator)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS301XBT2
Near Webster, NY 14580
James
Job Details:
10/25/2023
Several leds will not turn off. Reconnected ui and problem remains. Need console. ; ordrng 1 WPW10500174 (Console) and 1 Sh15
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Penfield, NY 14526
James
Job Details:
10/25/2023
"Evap fan is loud. Orvilles replaced fan motor called techline. Sr7737634196 they said to replace fan, blade, and mount. ; ordrng 1 WP2169142 (Blade) and 1 WP2315549 (Motor) and 1 W11263195 (Scroll) and 1 WP67006337 (Fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Irondequoit, NY 14622
James
Job Details:
10/25/2023
Replaced rh door and leveled.
We serviced a
GE DISHWASHER
Model PDT855SiJ2ii
Near Rochester, NY 14608
Andres V
Job Details:
10/25/2023
Called customer to let them know I was on my way. Customer canceled appt.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB00
Near Rochester, NY 14624
Andres V
Job Details:
10/25/2023
Installed new dispenser motor cap on unit. Tested dispenser. Unit is dispensing ice properly now.
We serviced a
GE WASHER
Model GTW585BSV1WS
Near Irondequoit, NY 14609
James
Job Details:
10/25/2023
Unit keeps spinning off balance. Off balance error. Cleared codes and leveled unit. Adjusted drain hose. Tested max spin. Unit went through cycle successfully.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Spencerport, NY 14559
Dave L
Job Details:
10/25/2023
Replaced encoder. Found that door switch lever had a hairline crack and was intermittently not closing. Ordering switch. ; ordrng 1 WPW10569603 (Switch)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14618
Andres V
Job Details:
10/25/2023
Unit had error code F6E4 for flood switch activated. I looked at switch and found connection loose. Reinstalled connector and tested it. Unit is washing now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14606
Dave L
Job Details:
10/25/2023
Evaporator fan is stalling causing ice build up in the evap compartment. Ordering evap fan. ; ordrng 1 WPW10464673 (Evap fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Lakeville, NY 14480
Jeremy
Job Details:
10/25/2023
Customer concerned leveling legs are missing. Unit does not have leveling legs. Explained how front rollers are adjustable and leveled unit. Unit checks good.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Rochester, NY 14622
Dave L
Job Details:
10/25/2023
"Ice maker displaying lost position error in diagnostics. Would not cycle when forced. Fill test passed. Ordering ice maker; ordrng 1 W11658802 (Ice maker), used 1 SH15 (Sh) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, NY 14612
Dave L
Job Details:
10/25/2023
Rechecked defrost thermistor. Reads open. Replaced thermistor and control. Defrosted evap. Customer to monitor .; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Rochester, NY 14612
Dave L
Job Details:
10/25/2023
Unit is grinding during spin. Found significant amount of oil on Gearcase. Ordering. Gearcase ; ordrng 1 W11393685 (Gearcase) and 1 SH15 (Sh)
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Penfield, NY 14526
Andres V
Job Details:
10/25/2023
Replaced the sump and pump on unit. Tested unit and watched for leaks. Unit is washing.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ1
Near Fairport, NY 14450
Andres V
Job Details:
10/25/2023
Replaced tub on unit. Tested it and watched for leaks. Unit is working properly ; dspstn on spec-tagged invntry: 1 W11409866 TUB
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Fairport, NY 14450
Andres V
Job Details:
10/25/2023
I installed new heater tube but unit still has E5 error code for unsatisfied thermistor. Unit needs new ice maker.; ordrng 1 W11658802 (Ice maker)
We serviced a
GE WASHER
Model GFW850SPN1RS
Near Rochester, NY 14612
Dave L
Job Details:
10/25/2023
UI would not respond to selection due to the control lock feature. Turned control lock off. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rochester, NY 14612
Dave L
Job Details:
10/25/2023
Fresh food door gasket is wearing from rubbing on the cabinet when opening. Gasket has no play in door and is casing the door to bind. Ordering door ; ordrng 1 LW10912110 (Fresh food door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS09
Near Fairport, NY 14450
Andres V
Job Details:
10/25/2023
Installed gasket made sure it was sealing all the way. Still waiting on cover. ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KUDM220T5
Near Irondequoit, NY 14609
James
Job Details:
10/25/2023
Dishwasher sounds like its not washing. Tested unit and it got stuck in drain cycle. Tested again and unit functions properly. Timer intermittent ti get stuck. 4171360 no longer available.
We serviced a
KITCHENAID RANGE
Model KSDG950ESS
Near Victor, NY 14564
Jeremy
Job Details:
10/25/2023
"Replaced bake element, unit checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Syracuse, NY 13224
Chuck G
Job Details:
10/25/2023
Replaced ice maker. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near East Syracuse, NY 13057
Chuck G
Job Details:
10/25/2023
"Customer has a Lowes warranty, he will call in to get it dispatched correctly."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Syracuse, NY 13208
Chuck G
Job Details:
10/25/2023
Replaced lid. No codes. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ0
Near Baldwinsville, NY 13027
Chuck G
Job Details:
10/25/2023
Replaced bake harness and Ignitor. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Baldwinsville, NY 13027
Chuck G
Job Details:
10/25/2023
Customer stated that unit is not making ice. Error code E5-Ice maker thermistor is bad. Replaced Ice maker. I explained to customer to give the unit 24 hours to start making ice. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Memphis, NY 13112
Chuck G
Job Details:
10/25/2023
Customer stated that unit is not cooling in FF compartment. Temps FF 58 and FRE 1.2. Evap fan and control tested bad. Ordering evap fan WPW10128551 and control WPW10503278; ordrng 1 WPW10128551 (Evap fan) and 1 WPW10503278 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV08
Near Marietta, NY 13110
Chuck G
Job Details:
10/25/2023
Replaced right hand FF door. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Clifton Springs, NY 14432
Jeremy
Job Details:
10/25/2023
Replaced lid and console for broken lid and unresponsive UI. Unit checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Auburn, NY 13021
Chuck G
Job Details:
10/25/2023
"Customer stated that the freezer had ice buildup. After inspecting the unit i found that the freezer door is not shutting properly due to ice buildup, removed ice with steamer. Dried the freezer compartment and door slides. I asked customer to monitor and if issue persists order 2-slides W11658403. Unit tested good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Auburn, NY 13021
Chuck G
Job Details:
10/25/2023
"Customer stated that the unit is not making ice and the freezer isnt freezing. Freezer temp is 27 and fresh food temp 38. Ran through diagnostic tests and i could not get the compressor into a high speed or the freezer evap fan to turn on. Freezer evap has little frost pattern. Ordering compressor W10832994, inverter W11087200, 3 way valve W11429989 , evap fan W11249952, evap WPW10608485, condenser fan W11127829, ff evap W11492867, control WPW10675033 and lokrings ; ordrng 1 W10832994 (Compressor) and 1 W11087200 (Inverter) and 1 W11429989 (3 way valve) and 1 W11249952 (Evap fan) and 1 WPW10608485 (Evap freezer) and 1 W11127829 (Condenser fan) and 1 W11492867 (FF evap) and 1 WPW10675033 (Control) and 1 W11506635 (Access valve) and 1 W11504416 (8.5/6) and 1 W11506460 (8nk) and 2 W11504415 (8.5/8)s and 1 W11504431 (7/5) and 1 W10898079 (Emory cloth)"
We serviced a
GE REFRIGERATOR
Model PVD28BYNCFS
Near Cayuga, NY 13034
Chuck G
Job Details:
10/25/2023
Replaced air tower and damper. Noise was not longer present. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Phelps, NY 14532
Jeremy
Job Details:
10/25/2023
"Called customer, they do not want to pay service fee. No service performed."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Lyons, NY 14489
Jeremy
Job Details:
10/25/2023
"Replaced ordered parts. Tested and calibrated, unit tested good; dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W11219115 BASKET , 1 W11239857 BELT , and 1 W11481722 ACTUATOR"
We serviced a
GENERAL ELECTRIC DRYER
Model GFD45ESPM1DG
Near Waterloo, NY 13165
Jeremy
Job Details:
10/25/2023
"Unit making excessive thumping and grinding noise. Blower loose, belt slipping and bearing worn. Needs drum, idler, belt, motor, blower and too bearing.; rqstng P&A on 1 WE21X21439 (Drum) and 1 WE17X22215 (Motor) and 1 WE12M50 (Idler) and 1 WE12M29 (Belt) and 1 WE16X20393 (Blower) and 1 WE03X25094 (Top Bearing)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, NY 14626
Dave L
Job Details:
10/24/2023
Door was damaged ordering new door; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Pittsford, NY 14534
James
Job Details:
10/24/2023
"Replaced drier and installed access valve. Tested and found evaporator leaking. Replaced evap and pulled unit down to 500 microns. Customer is to monitor temperature. ; dspstn on spec-tagged invntry: 1 W11504416 COUPLER BR 8.5X6 1 W11504445 COUPLER BR 5X4 , 1 W11504447 COUPLER BR 5X1.8 , 1 W11504450 COUPLER , 2 W11506619 COUPLER BR 8 , 1 W11578570 COUPLER , and 1 W11580057 COMPRESSOR"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS10
Near Fairport, NY 14450
James
Job Details:
10/24/2023
Replaced icemaker and it cycled after install. One year warranty on repair.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Rochester, NY 14626
Dave L
Job Details:
10/24/2023
Replaced control due to spin issue. Tested with a heavy load in quick wash. Tests ok.
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GTS22KYNCRFS
Near Webster, NY 14580
Andres V
Job Details:
10/24/2023
Installed new evap fan. Fan turned on and did not hear any noises.
We serviced a
WHIRLPOOL PEDESTAL 15
Model WFP2715HW0
Near Rochester, NY 14626
Dave L
Job Details:
10/24/2023
Replaced front drawer that would not stay in place.
We serviced a
KITCHENAID MW-HOOD COMBO
Model KMHS120ESS09
Near Ontario, NY 14519
Andres V
Job Details:
10/24/2023
Bottom interlock was stuck in the door open position. Move latch back into position and tested it. Unit is heating and working correctly now.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Rochester, NY 14618
Andres V
Job Details:
10/24/2023
Customer states unit will sometimes run a full cycle then other times cycle will stop 20min in and blink three times. Their is a service pointer for a control issue where UI blinks 3 times and does nothing (w11682433). Unit also has error code 10-2 for faulty vent motor. ; ordrng 1 W11629911 (Acu) and 1 W11649995 (Vent) and 1 W11545539 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Fairport, NY 14450
James
Job Details:
10/24/2023
Icemaker motor died mid cycle. Replaced icemaker and it cycled properly.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HW06
Near Rochester, NY 14626
Dave L
Job Details:
10/24/2023
Light bulb broken in socket.Replaced bulb. Tests ok; dspstn on spec-tagged invntry: 2 8206232A BULB
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14626
Dave L
Job Details:
10/24/2023
Motor capacitor has failed preventing the unit from starting. Replaced cap. Tests ok; used 1 W11395618 (Cap) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ8
Near Rochester, NY 14619
Andres V
Job Details:
10/24/2023
Interlock was faulty and would not let door close. I replaced it and tested it. You can now open and close door. Unit is heating and working properly.
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP665SYN8FS
Near Rochester, NY 14624
Andres V
Job Details:
10/24/2023
Replaced roller mount and rollers. Rack is now working correctly
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Fairport, NY 14450
James
Job Details:
10/24/2023
Replaced bellows and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11314648 BELLOW
We serviced a
MAYTAG DRYER
Model MED6630HW1
Near Walworth, NY 14568
James
Job Details:
10/24/2023
Unit making vibration from rear. Placed foam between exhaust duct and rear panel. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, NY 14606
Andres V
Job Details:
10/24/2023
Replaced water valve but got a call from customer that unit is still leaking.
We serviced a
WHIRLPOOL DRYER
Model MGDC215EW0
Near Chittenango, NY 13037
Chuck G
Job Details:
10/24/2023
Customer stated that they are hearing a loud sound when the unit is running. After inspecting unit i found that the dryer repair kit tested bad. Replaced dryer repair kit. Unit tested good ; used 1 4392065 (Dryer repair) from stock
We serviced a
JENN AIR OVEN
Model JJW2430DP01
Near Chittenango, NY 13037
Chuck G
Job Details:
10/24/2023
"Customer stated unit is not working. Error code F9E0-product mis-wire (current code) and F6E1-over temp, F6E6-lost communication. (Believe last 2 are codes from previous repair). After inspecting unit i found that the unit is not receiving the proper voltage. I explained to the customer that an electrician needs to diagnose the incoming voltage. Unit might need a control after the electrical is repaired."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Canastota, NY 13032
Chuck G
Job Details:
10/24/2023
Timer not advancing on timed dry. Verified issue as timer is not advancing. I verified that the timer is getting the proper voltage. Ordering timer WPW10185982; ordrng 1 WPW10185982 (Timer)
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Rome, NY 13440
Chuck G
Job Details:
10/24/2023
"Customer stated that the pods are stuck in the soap dispenser. No active codes. I inspected the previously installed diverter disc and magnet asm, uninstalled and reinstalled. I tested unit and the pod did dispense. Unit tested good"
We serviced a
AMANA DRYER
Model NED5800HW1
Near Utica, NY 13501
Chuck G
Job Details:
10/24/2023
Customer stated that unit is randomly displaying the F6E1 and drying times. Error code F6E1. I replaced the control. I tested unit for airflow and it tested poor with hose attached and good without hose attached. I explained to the customer that the issue is with the vent. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near New Hartford, NY 13413
Chuck G
Job Details:
10/24/2023
"Customer stated that unit is beeping and not starting a cycle. Error code F9E1-long drain. I ran a diagnostic cycle in which the unit did not fill, drain pump started and the unit did not reach the filling portion of the cycle, i introduced water into the sump from kitchen sink and the unit drained it fine. Ordering sensor W11410464 and control W11410066; ordrng 1 W11410464 (Optical sensor) and 1 SH15 (Shipping) and 1 W11410066 (Control)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Utica, NY 13502
Chuck G
Job Details:
10/24/2023
"Customer stated for 2 days that the unit was not working but its working now. Error code F8E1-long fill. I ran a diagnostic cycle and found that water pressure going to unit was questionable, i removed hoses and found no debris in the valve. I explained to the customer that this is a water pressure issue and when starting the unit make sure that no other water is running in the home until they can have a plumber address the water pressure. Calibrated unit. Left part with customer. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Whitesboro, NY 13492
Chuck G
Job Details:
10/24/2023
"Customer stated that she is hearing the tub bang when the unit is going into spin, spotting on clothing and that she is hearing a grinding sound. No codes. After inspecting unit i found that there was a piece of plastic in the belt guard casing the grinding sound. Suspension tested good. I could find no evidence that the spotting is coming from the unit. I explained to the customer that when the the unit is going into the spin portion and of cycle it is common to hear some banging until the unit balances the load, that something must have been introduced into the unit that caused the spots, how to load the unit, cycle selection and how much he detergent to use. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVWC425BW1
Near Penfield, NY 14526
James
Job Details:
10/24/2023
"Unit senses then turns off. F7e1 basket speed fault. Replaced actuator and calibrated. One year warranty on repair; used 1 WPW10006355 (Actuator), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Rochester, NY 14625
James
Job Details:
10/24/2023
Ui error. Replaced ui and tested. Unit functions properly.
We serviced a
AMANA MW-HOOD COMBO
Model AMV2307PFW07
Near Rochester, NY 14618
James
Job Details:
10/24/2023
Door panel separating. Replaced door and inspected.
We serviced a
GE RANGE
Model CHS900P2M5S1
Near Rochester, NY 14612
Dave L
Job Details:
10/24/2023
Door liner is not sealing against glass causing a gap. Ordering liner ; ordrng 1 WB56X24760 (Door liner)
We serviced a
KITCHENAID COMPACTOR
Model KTTS505EPA2
Near Dansville, NY 14437
Jeremy
Job Details:
10/24/2023
Door not opening when lever is pressed. Lever getting hung up on toe kick cover not allowing it to go down far enough. Cut notch in toe kick to allow free movement of door opening lever. Door now opens with press of lever. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Rochester, NY 14615
Andres V
Job Details:
10/24/2023
Unit was cooling when I got there and was working correctly but customer says it wasnt working couple days ago. I installed new control and customer is to monitor situation.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14616
Andres V
Job Details:
10/24/2023
Found hub to be worn out and only spinning the agitator. I replaced the hub and calibrated unit. Unit is now spinning. ; used 1 W10528947 (Hub) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL1
Near Irondequoit, NY 14617
Andres V
Job Details:
10/24/2023
Customer has water pooling in the vent. Fan seems to not be working properly. I replaced the fan and gasket on unit. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV07
Near Rochester, NY 14612
Dave L
Job Details:
10/24/2023
Ice maker motor is stripped and will not longer harvest. Ordering ice maker ; ordrng 1 W11548540 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Spencerport, NY 14559
Dave L
Job Details:
10/24/2023
Customer concerned with installation. Found that the customer had raised the front feet to mediate door closing issue. There are no rubber stops on this model to left unit off of its wheels. Install is correct.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Irondequoit, NY 14617
Andres V
Job Details:
10/24/2023
"Unit is having a sealed system issue. Evaporator has a very weak frost pattern, I took the amp reading of the compressor found it pulling .75. evap fan is also making a loud vibrating noise. ; ordrng 1 W11614224 (Compressor) and 1 W11504431 (7/5) and 1 W11504415 (8.5/8) and 1 W11506621 (6NK) and 1 W11506635 (Access valve) and 1 W11504445 (5/4) and 1 W11504447 (5/1.8) and 1 W11598434 (Evaporator) and 1 W11506620 (8NK) and 1 W11504450 (4/1.8) and 1 W11661208 (Thermistor cover)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Livonia, NY 14487
Jeremy
Job Details:
10/24/2023
Replaced lid. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Livonia, NY 14487
Jeremy
Job Details:
10/24/2023
"Customer complaint unit not cooling and freezing food in fresh food. Fresh food set to max cold and freezer at normal. Checked temps, 1 in freezer and 35 in fresh food. Adjusted freezer to max cold and fresh food to recommended. Advised customer on item placement to encourage proper airflow. Unit operating as expected."
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Victor, NY 14564
Jeremy
Job Details:
10/24/2023
"Replaced motor, speed sensor, shifter and capacitor. Unit tested good."
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Shortsville, NY 14548
Jeremy
Job Details:
10/24/2023
"Replaced gearcase, cam and belt for faulty bearing. Calibrated and tested, unit tested good.; dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W11449840 GEARCASE , and 1 WPW10006384 BELT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Canandaigua, NY 14424
Jeremy
Job Details:
10/24/2023
Replaced control and UI for fill tube freezing. Verified operation in diagnostics. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Canandaigua, NY 14424
Jeremy
Job Details:
10/24/2023
Unit not defrosting. Found harness connection to heater is loose. Needs heater and harness assembly. Defrosted unit. ; ordrng 1 W11650660 (Heater)