Service History 66 - Appliance Tec

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near East Syracuse, NY 13057

Chuck

Job Details: 10/06/2022

"Upon taking the lid off to replace control i noticed a bad connection on the UI, i uninstalled the connector and reinstalled. I cleared error codes F5E2-lock failure & F6E1-communication error. I ran a diagnostic test cycle to confirm that the issue was corrected. Unit tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Syracuse, NY 13219

Doug Balcom

Job Details: 10/06/2022

Rescheduled ; schdld next appmnt for 10/7 FRI PM

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Williamson, NY 14589

Andres

Job Details: 10/06/2022

Customer stated unit was not washing and smelled like it was burning. I diagnosed unit found error code F4E3 for motor not running. I checked power outage at board to pump. Board was sending 110v to pump but it was not working. Ordering pump and sump.; ordrng 1 W10888591 (Sump and pump)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14626

Dave L

Job Details: 10/06/2022

"Found oil covering the bottom of the Gearcase and cam assembly. Called for pre auth for Gearcase, cam, actuator, and washplate. ; ordrng 1 W10902814 (Washplate) and 1 W10721967 (CAM) and 1 WPW10006355 (ACTUATOR) and 1 W11239857 (BELT)"

We serviced a

MAYTAG DRYER

Model MGDB835DW3

Near Williamson, NY 14589

Andres

Job Details: 10/06/2022

Customer stated unit would not start. I diagnosed unit and found a sock and towel in the blower. I took sock and towel out put unit back together and tested it. Unit now turns and heats.

We serviced a

MAYTAG WASHER

Model MHW6630HC3

Near Lyons, NY 14489

Doug Balcom

Job Details: 10/06/2022

Customer states top scratched. Found top scratched. Ordering top.; ordrng 1 WPW10460693 (Top)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS01

Near Farmington, NY 14425

Dave F

Job Details: 10/06/2022

Compressor is making buzzing noise which is pretty normal. Unit temperatures are where they should be . Checked unit pressures and they are good . If problem persists order W11592010 compressor and W11109499 drier

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Livonia, NY 14487

Jeremy

Job Details: 10/06/2022

"Replaced control for wash motor not running. Ran unit on normal and wash motor stops working after second fill of cycle. Called techline and was advised to change sump. SR 7734760610; ordrng 1 W11085683 (Sump and Motor), dspstn on spec-tagged invntry: 1 W11305303 CONTROL"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Rochester, NY 14616

Dave L

Job Details: 10/06/2022

Address was incorrect. Was able to pre order hose when I spoke to the customer ; ordrng 1 W11244231 (Hose)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Webster, NY 14580

Andres

Job Details: 10/06/2022

Customer stated unit would fill but then shut off. I put unit into a diagnostic mode and found error code F1E2 for motor control fault. I checked all the connections and made sure they were plugged in.i checked for pinched wires or cut wires but did not see any. I tried to run a spin cycle but unit would shut off when it started. I checked motor and capacitor but did not find anything wrong. ; ordrng 1 W11399433 (Acu) and 1 W11497303 (Motor) and 1 W11545744 (Harness)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HT06

Near Webster, NY 14580

Andres

Job Details: 10/06/2022

Customer stated light would not turn off when he pressed button. I've run into this issue multiple times and found issue to be ACU. ACU is on backorder I informed customer that we will call them once part has arrived.; ordrng 1 W11342846 (Acu)

We serviced a

WHIRLPOOL RANGE

Model KEBS109BSS01

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 10/06/2022

Replaced blower and thermal fuse. Verified oven is not overheating. Unit tested good.

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Rochester, NY 14612

James

Job Details: 10/06/2022

F7e5 after control replacement. Cleared codes and calibrated. Reseated connections to control and shifter and tested normal cycle. 116v from house during agitation. Sr7734759843. Techline suggests replacing harness if problem persists. W11448788.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Rochester, NY 14610

James

Job Details: 10/06/2022

"Called techline sr7734758406. Inspected frost pattern and now unit is overcooling. Techline recommend replacing fan. Replaced fan and tested. Left parts. Lh rail broken. Ordering rail. Reinspect frost on return. Paid in full. ; ordrng 1 W11131390 (Rail lh), dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11504416 COUPLER BR 8.5X6 , and 2 W11504418 COUPLER"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW1

Near Rochester, NY 14626

Dave L

Job Details: 10/06/2022

Unit would not begin a cycle. Found an obstruction in the pumpHousing preventing drain. Removed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Canandaigua, NY 14424

Dave F

Job Details: 10/06/2022

Replaced water valve for dispenser dripping . Tested unit .tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Webster, NY 14580

Andres

Job Details: 10/06/2022

Customer stated unit was not cooling properly. I diagnosed unit found frost build up on the back panel. I used steamer to clear all frost from evap. I noticed that the defrost sensor was loose and not on the suction tube. I used pliers to tighten the clip so it's tight on suction tube and also used a zip tie to hold it in place.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Rochester, NY 14622

Andres

Job Details: 10/06/2022

Rescheduled for tommorow I was unable to stop at office and grab part today.; schdld next appmnt for 10/7 FRI !

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Pittsford, NY 14534

Josh Henchen

Job Details: 10/06/2022

"Replaced microcomputer due to microwave light not shutting off for oven tip. Tested light from off to on 3 times, worked properly ea. time. Microwave checks good."

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW3

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 10/06/2022

Replaced control for out of balance loads. Ran unit through rinse and spin with load of laundry. Unit tested good.

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Rochester, NY 14618

Josh Henchen

Job Details: 10/06/2022

"Customer stated unit is not agitating correctly. Checked and found F0E5, Ran diagnostic cycle unit isn't agitating the basket is stuck and spin is out of balance. Underneath I found oil on the ground and cover. Unit needs new gearcase assembly W11454734, splutch kit W10721967, actuator W10913953, and washplate W10902814.; rqstng P&A on 1 W10721967 (Splutch kit) and 1 W11454734 (GearCase) and 1 W10913953 (Actuator) and 1 W10902814 (Washplate)"

We serviced a

WHIRLPOOL OVEN

Model WFG550S0HZ1

Near Victor, NY 14564

Jeremy

Job Details: 10/06/2022

Replaced broiler burner and fitting for improper burning. Unit tested good.

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Rochester, NY 14609

Andres

Job Details: 10/06/2022

"Customer stated unit was not spinning out. I put unit into a diagnostic mode and found error code F5E2 for lid lock fault. I ran a diagnostic cycle when doing so unit would lock and unlock and unit would not sense when locked. I had lid lock in my van, I replaced it and tested it. Unit is now working properly.; used 1 W11307244 (Lid lock) from stock"

We serviced a

JENN AIR OVEN

Model JJW2427DS01

Near Rochester, NY 14626

Dave L

Job Details: 10/06/2022

Unit was displaying a stuck key error. Reseated allConnections and tested. Unit testing ok if issue returns replace. W11232102

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB750RCC0

Near Rochester, NY 14608

Andres

Job Details: 10/06/2022

Customer stated unit was not advancing. I diagnosed unit and found where unit was getting stuck. I took bottom panel off and noticed that the connection to the heater was corroded. I checked thermostat made sure it had continuaty. I installed new heating element but noticed that the nut that holds heater down was cracked and would cause unit to leak. Ordering two new nuts.; ordrng 2 154106202 (Nut)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB05

Near Webster, NY 14580

James

Job Details: 10/06/2022

Dropped off part

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Irondequoit, NY 14622

James

Job Details: 10/06/2022

Icemaker not cycling. Reset power to fridge and cycled icemaker successfully. Customer is to monitor. If problem persists replace W11284458

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Canandaigua, NY 14424

Dave F

Job Details: 10/06/2022

Replaced control and sump . Tested unit in diagnostics unit did not work . Called techline SR 7734756721 ran extension cord to another apartment unit started working . Tested on a different outlet inside the apartment where the dishwasher is and it worked . Then tested on the original outlet and unit is working now . Techline said there has to be some type of interference but not sure from where . Customer will have see if things can get figured out . Unplugged unit for now

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM3

Near Irondequoit, NY 14622

James

Job Details: 10/06/2022

Sr7734714584. Control melted and damaged harness and control panel. Parts exceed cost of dishwasher. Documented with safety team.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Churchville, NY 14428

Dave L

Job Details: 10/06/2022

The customer had been experiencing a leak at the front left corner. Found hoses were reversed causing the tub to fill with very hot water. This is causing excess condensation on the fabric softener dispenser. Droplets are falling to the floor during spin. Reversed hoses and having the customer monitor.

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Spencerport, NY 14559

Dave L

Job Details: 10/06/2022

"Replaced pump and control. This was done on The diagnosis performed by SM there is currently no power to the dishwasher because the customer is in the middle of a remodel. Unable to test. Customer requested I replace the parts anyway. ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN , used 1 Sh (Sh) from stock"

We serviced a

KITCHENAID RANGE

Model KFEG504KPS3

Near Hilton, NY 14468

Dave L

Job Details: 10/05/2022

Found wire harness stretched over larger burner. Moved harness over to clear burner. Tested ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Rochester, NY 14618

Dave F

Job Details: 10/05/2022

F4E3 wash motor failure . Put unit in diagnostics motor not turning on . Tapped on motor and it started . Unit needs new wash pump W11087376 ordering pump ; ordrng 1 W11087376 (pump&motor)

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Clyde, NY 14433

Doug Balcom

Job Details: 10/05/2022

"Replaced control and found lid lock bad. Ordering lid lock.; ordrng 1 W11394572 (Lid lock), dspstn on spec-tagged invntry: 1 W11419171 CONTROL"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Dansville, NY 14437

Jeremy

Job Details: 10/05/2022

Unit is not making ice. Found frozen fill tube. Verified operation of fill tube heater in diagnostic and was able to get icemaker to fill. Ordering Aurora board for not activating fill tube heater in normal operation. Also found moisture under deli drawer UI. Ordering deli UI.; ordrng 1 W10804160 (LED board) and 1 WPW10769076 (User Interface)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Fairport, NY 14450

Josh Henchen

Job Details: 10/05/2022

"Customer stated washer said turn knob to next available. Cycle and stopped working. Checked and found 118.1v to unit, Control is faulty, Washer needs new control W11419171.; ordrng 1 W11419171 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Ontario, NY 14519

James

Job Details: 10/05/2022

Called techline. Sr 7734358743. They want to run forced defrost and verify temperature in which thermostat opens. ; ordrng 1 W11524653 (Harness) and 1 WPW10128551 (Evap motor)

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Baldwinsville, NY 13027

Chuck

Job Details: 10/05/2022

Replaced control. Calibrated unit. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Palmyra, NY 14522

Doug Balcom

Job Details: 10/05/2022

Customer states some dishes don't get cleaned. Found sump assembly and spray arms clogged. Customer has sump assembly. Ordering sprayarms. ; rqstng P&A on 1 WPW10498900 (Sprayarm) and 1 W10837249 (Spray arm)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Fairport, NY 14450

Ray Benedetto

Job Details: 10/05/2022

Replaced ice maker. Tested harvest cycle and filled tray. Operating normal.; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

KITCHENAID RANGE

Model KFES530ESS0

Near Fairport, NY 14450

Josh Henchen

Job Details: 10/05/2022

Replaced wire harness solved the F6E9 but certain options couldn't be selected. Ordering new Wire Harness WPW10318787.; ordrng 1 WPW10318787 (HARNS-WIRE)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 10/05/2022

"Unit won't start cycle. Not agitating completely. Motor control fault in memory. Ohm readings correct at motor and at harness. Called Techline, discovered shifter disconnected from splutch SR7734750262. Replaced shifter and tested, all operations normal.; used 1 WPW10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS0

Near Webster, NY 14580

Andres

Job Details: 10/05/2022

Customer stated she could not get middle rack out. I noticed that wheel had come off the track and go stuck underneath track. I was able to get rack out and put it back on the track. Checked rack adjuster for any cracks but did not see any.

We serviced a

WHIRLPOOL RANGE

Model ACR4303MFW2

Near Webster, NY 14580

James

Job Details: 10/05/2022

Unit trips breaker when turned on b found bake element resting on cabinet and welded itself. Need element. ; ordrng 1 W11182108 (Element) and 1 Sh15

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBS2

Near Fairport, NY 14450

Andres

Job Details: 10/05/2022

"Customer stated unit was not responding to commands and would lock itself. When I arrived to home unit did respond to commands but when I started to take off front panel it locked the panel then unlocked. UI is having issues, I was sent out with a control panel. I replaced it and tested it. Panel responded to commands."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Lima, NY 14485

Josh Henchen

Job Details: 10/04/2022

"Customer stated dryer stopped working one day. Checked and found no power to unit. 4 L cord and neutral wire connected and fried terminal block. Replaced terminal block, customer needs new cord. Dryer checks good.; used 1 279320 (BLOCK-TERMINAL) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Penfield, NY 14526

Josh Henchen

Job Details: 10/04/2022

"Replaced inner tub seal due to water running down seal and door. Tested dishwasher, checks good."

We serviced a

KENMORE DRYER

Model 110.72602100

Near Rochester, NY 14620

Josh Henchen

Job Details: 10/04/2022

Customer stated unit stopped heating. Ran 3 cycles unit heated fine. Suddenly flame would not reignite. Checked and found Gas valve faulty. Customer would like to purchase new unit due to repair cost.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HB3

Near Rochester, NY 14611

Andres

Job Details: 10/04/2022

Customer stated oven was not heating. Unit had a F1E0 error code for internal board failure. I took off back panel and immediately noticed that their was roaches crawling all over the board. I informed customer that we will not be replacing this board because the same thing will happen. They need to exterminate the roaches before we do any repairs. I was transparent with customer and let her know that it would probably be best to get a new unit because it will be hard to get rid of all of them.

We serviced a

WHIRLPOOL WASHER

Model WTW5550XW0

Near Rochester, NY 14622

James

Job Details: 10/04/2022

Lid lock not working after striker was replaced. Replaced lid lock and tested. Control freezes when switching to spin cycle. Found brown wire terminal loose in connector to shifter. Corrected wiring and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM05

Near Rochester, NY 14604

Andres

Job Details: 10/04/2022

"Customer stated unit was not cooling at all. When I arrived I opened door and noticed that cooling was turned off. I turned cooling on, fans and compressor turned on. Unit is working properly."

We serviced a

AMANA RANGE

Model ACF3355AS

Near Rochester, NY 14620

Josh Henchen

Job Details: 10/04/2022

"Customer stated bake not pre heating, checked and did not start right away but turned on. Faulty ignitor, ordering WP7432P136-60, may want the regulator valve as well will call to let us know.; ordrng 1 WP7432P136-60 (IGNITOR OVEN)"

We serviced a

JENN AIR RANGE

Model JGRP430WP01

Near Penfield, NY 14526

James

Job Details: 10/04/2022

Replaced acu and tested. Unit functions properly. One year warranty on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/04/2022

Customer stated water sputters when dispensing. Found that water valve is stuttering. Ordering Water valve and three way valve.; ordrng 1 W11482025 (Water Valve) and 1 W11495416 (Three Way Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB01

Near Ontario, NY 14519

James

Job Details: 10/04/2022

Icemaker motor rotating without turning auger. Need icemaker. ; ordrng 1 W10884390 (Icemaker) and 1 Sh15

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/04/2022

Customer stated unit is leaking from underneath. Found that washer is leaking from bottom of door due to build up of debris on door glass causing poor seal against bellows. Cleaned door glass and tested. No leaks found.

We serviced a

WHIRLPOOL WASHER

Model WFW9150WW01

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/04/2022

Customer stated unit is leaking from the door. Found tear in bottom of bellows. Customer purchased correct part separately and asked to replace it. Replaced bellows with part customer had on hand. No leaks found.

We serviced a

KITCHENAID RANGE

Model KSEG700ESS0

Near Phelps, NY 14532

Jeremy

Job Details: 10/04/2022

Replaced convection fan and baffle for excessive noise. Unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Hilton, NY 14468

Dave L

Job Details: 10/04/2022

"Hinges did not come with bezels and one was incorrectly packed. Will have to order top ordering top. ; ordrng 1 W11513251 (Top) and 1 WP91770 (Hinge) and 1 W10849477 (Tub ring), dspstn on spec-tagged invntry: 1 WP8312709 CLIP"

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Rochester, NY 14611

Josh Henchen

Job Details: 10/04/2022

Customer stated unit not draining water. Checked and found water draining fine. Customer stated clothing is staying wet after wash is done. Checked and found oil underneath unit needs new gearcase assembly.; rqstng P&A on 1 WH02X10364 (Washer hub) and 1 WH03X33730 (Gearcase) and 1 WH01X10759 (Washer spring) and 1 WH03X30517 (Mode shifter) and 1 WH05X24185 (Clutch) and 1 WH01X24434 (Spring Clutch) and 1 WH03X32218 (Motor/Pulley nut) and 1 WH03X32097 (Trans. Pulley) and 1 WH49X25376 (1/3 hp motor) and 1 WH43X30957 (Agitator) and 1 WH01X26190 (Belleville washer) and 1 WH02X10363 (Nut hub)

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Rochester, NY 14611

Josh Henchen

Job Details: 10/04/2022

"Replaced Motor, no change to unit still not starting. Ordering door switch WPW10569603 and thermal cutoff 279816.; ordrng 1 279816 (CUTOFF-THERMAL) and 1 WPW10569603 (DOOR SWITCH)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Walworth, NY 14568

James

Job Details: 10/04/2022

Unit not making ice and freezing freezer solid. Shifs misaligned causing door to not deal. Defrosted freezer and installed shelves. Icemaker passed diagnostics cycle.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Rochester, NY 14617

Andres

Job Details: 10/04/2022

Customer stated unit was not washing. I looked underneath unit and saw that the wires to the water valve had been chewed by mice also a few other wires were too. Ordering harness; ordrng 1 W11227372 (Harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Victor, NY 14564

Dave F

Job Details: 10/04/2022

Water droplets on freezer sealing . Ice build up on fan cover and ice cubes . Found freezer door not closed all the way when arrived . Customer needs to be better about closing the freezer door and needs to push it shut . Called techline 7734582372 . There is nothing to replace. No more trips please

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Rochester, NY 14622

Andres

Job Details: 10/04/2022

Customer stated that light switch was getting stuck so light wouldn't come on. I took off switch and found some frost build up around it. I cleaned out switch and tested it by opening and closing door. Switch is now working properly.

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Newark, NY 14513

Jeremy

Job Details: 10/04/2022

Replaced heater for no heat. Unit tested good.

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Brockport, NY 14420

Dave L

Job Details: 10/04/2022

Checked harness and connections. Unit checks ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW

Near Brockport, NY 14420

Dave L

Job Details: 10/04/2022

Checked unit forAbnormal noises. Checks ok in diagnostics. No errors.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS03

Near Spencerport, NY 14559

Dave L

Job Details: 10/04/2022

Replaced evaporator cover due to frosted evaporator. Customer to monitor.

We serviced a

KITCHENAID RANGE

Model KFGD500EBS05

Near Rochester, NY 14612

Dave L

Job Details: 10/04/2022

Manifold is not labeled correctly. Ordering manifold cover; ordrng 1 W10708335 (Manifold cover)

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ2

Near Irondequoit, NY 14617

Dave L

Job Details: 10/04/2022

Replaced regulator. Pan under diffuser was installed incorrectly at the factory preventing the burner tube from aligning properly on the regulator. Called tech line to document as non repairable. SR7734734237.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW04

Near Fairport, NY 14450

Ray Benedetto

Job Details: 10/04/2022

"Not making ice. Frozen water present in tray, but not cycling. Jumped ice maker, rotated about halfway then stopped. Component receiving ~120 VAC. Needs ice maker to repair.; ordrng 1 WPW10300022 (Ice Maker)"

We serviced a

WHIRLPOOL 50#IM 15' FS

Model GI15NDXZS1

Near Rochester, NY 14618

Ray Benedetto

Job Details: 10/04/2022

"Replaced water valve and recirculation pump. Tested with auto-diagnostic, operating normal. Verified no leaks at water valve."

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Palmyra, NY 14522

Jeremy

Job Details: 10/04/2022

"Found that wash motor is weak and foreign material in spray arms. Unable to remove material from spray arms. Ordering Motor, upper and lower spray arms.; rqstng P&A on 1 W11178672 (Sump and Motor) and 1 WPW10448645 (Upper Spray Arm), ordrng 1 W11101428 (Lower Spray Arm)"

We serviced a

WHIRLPOOL DRYER

Model WED7500G20

Near Rochester, NY 14616

Dave L

Job Details: 10/04/2022

The dryer is loud during use due to a worn belt idler. Installed repair kit. Tested ok. ; used 1 4392067 from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Pittsford, NY 14534

Andres

Job Details: 10/04/2022

"Customer stated unit was not washing. I diagnosed unit found pump to have gone bad, unit puts water in tub but pump does not circulate water. Ordering pump and sump.; ordrng 1 W11087376 (Pump and sump)"

We serviced a

MAYTAG WASHER

Model MVWB980BG0

Near Rochester, NY 14618

Ray Benedetto

Job Details: 10/04/2022

"Unit still throwing long fill and suds detection. Customer replaced extra console, W10550337, which does not have pressure switch. Unit needs control board, W10761636. Ordering for repairing.; ordrng 1 W10761636 (Control Board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Ontario, NY 14519

James

Job Details: 10/04/2022

Unit still frosting up in center of evaporator. Techline doesn't answer. No resolution for issue recommend replacing fridge. ; schdld next appmnt for 10/5 WED !

We serviced a

MAYTAG DRYER

Model MED7230HC

Near Churchville, NY 14428

Josh Henchen

Job Details: 10/04/2022

"Customer stated dryer is making a weird noise. Checked and found no error codes. Ran diagnostic, functioned as expected. Ran normal cycle with clothing/pillows, could not recreate any noises. Customer will monitor dryer and call back, if problem persists order dryer repair kit 4392067."

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DWH0

Near Pittsford, NY 14534

Andres

Job Details: 10/04/2022

Customer stated unit was making a humming noise. I diagnosed unit found sound to be coming from drain pump when unit is draining. Ordering pump.; ordrng 1 WPW10531320 (Drain pump)

We serviced a

WHIRLPOOL RANGE

Model WFG525S0HZ0

Near Ontario, NY 14519

James

Job Details: 10/04/2022

Unit gives f2e1. Tested unit with all loads disconnected from control and error returns. Tested outlet. Plugged into separate outlet and error not reappearing. Called techline. Sr7734735866 they recommend replacing control from different vendor. ; ordrng 1 W11159621 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2269VEB0

Near Rochester, NY 14616

Dave L

Job Details: 10/04/2022

The compressor start relay has failed. Replaced with spare.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBW00

Near Rochester, NY 14618

Andres

Job Details: 10/04/2022

"Customer stated unit was not coolig in fresh food section. I diagnosed unit found it to be having a defrost issue. Unit is not going into defrost, I checked heating element which tested good. Also checked the resistance on the thermostat. Ordering harness with thermostat.; ordrng 1 W11260592 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Farmington, NY 14425

Jeremy

Job Details: 10/04/2022

"Customer stated unit is not cooling or making ice. Found excessive frost build up on evaporator. Ran diagnostics and heater comes on, no failure codes displayed. Found that wrong control is installed, ordering control. ; ordrng 1 W11546690 (Control)"

We serviced a

WHIRLPOOL FREEZER

Model MZF34X20DW06

Near Rochester, NY 14616

Dave L

Job Details: 10/04/2022

Back plate for left lower hinge is missing preventing door reversal. Part is not a replaceable part. Documented with tech line as non repairable SR7734735632

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14626

James

Job Details: 10/04/2022

"Complaint of unit stuck in cycle and banging noises after gearcase replaced. Replaced control and tested. Couldn't calibrate unit. Unit shifts from agitate to spin then shorts the control. Replaced cam and problem remains. Motor control fault. Tested motor and capacitor. Broken harness in motor circuit. ; ordrng 1 W11095106 (Harness) and 1 W11395618 (Capacitor), used 1 W10721967 (Cam) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Rochester, NY 14623

Ray Benedetto

Job Details: 10/04/2022

Unit lost cooling in all rooms and buttons don't respond on keypad. Replaced jazz board and programmed software. All thermostats passed in test mode. All fans and cooling working.; ordrng 1 WPW10503278 (Jazz Board)

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Syracuse, NY 13208

Chuck

Job Details: 10/04/2022

"Customer stated that unit is not working. Error codes F0E4- spin limited by water temp, F3E2-inlet water fault , F2E1-UI stuck button. UI let me into diagnostics once but then UI cut out and i could not power the UI back on. Replaced UI. After replacing UI i also discovered that the lid lock tested bad. Replaced lid lock. Calibrated unit and ran a diagnostic test cycle in which the unit operated normally. Unit tested good ; used 1 W10810403 (Lid lock) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near East Syracuse, NY 13057

Doug Balcom

Job Details: 10/04/2022

Customer states dishwasher leaks. Found unit leaking out from under the door. Found unit tipped forward and unlevel. Leveled unit ran cycle no leaks. Unit is operating as designed.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near East Syracuse, NY 13057

Doug Balcom

Job Details: 10/04/2022

Customer states washer quit mid cycle. Ran diagnostic test found F1E2 error code. Motor control fault. Motor tested good. Replaced control. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near West Henrietta, NY 14586

Ray Benedetto

Job Details: 10/04/2022

Replaced console. Tested with self-diagnostic. All operations normal. Verified unit was level.

We serviced a

MAYTAG DRYER

Model MGD5630HW3

Near West Henrietta, NY 14586

Ray Benedetto

Job Details: 10/04/2022

Installed door bumpers.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Rochester, NY 14606

Dave F

Job Details: 10/04/2022

Customer no long needs service

We serviced a

WHIRLPOOL FREEZER

Model WRF736SDAM14

Near Victor, NY 14564

Jeremy

Job Details: 10/04/2022

Replaced evaporator harness for faulty Bi-metal. Unit tested good.

We serviced a

MAYTAG WASHER

Model MVW6230HW

Near West Henrietta, NY 14586

Josh Henchen

Job Details: 10/04/2022

"Customer stated unit isn't washing clothes properly. Checked and found F0E3,F7E6,F7E7,F7E1. Ran diagnostic cycle agitator not spinning to wash clothing. Found splutch assembly worn, replaced with new Cam W10721967. Washer checks good; used 1 W10721967 (CAM) from stock"

We serviced a

KENMORE WASHER

Model 110.28062800

Near Rochester, NY 14626

James

Job Details: 10/04/2022

Sd error. Hub stripped at bearing shaft. Front left spring squeaking. Inspected bearings for wear. ; ordrng 1 W10820039 (Hub) and 1 Sh15

We serviced a

KITCHENAID RANGE

Model KFGC558JSS01

Near Rochester, NY 14606

Dave F

Job Details: 10/04/2022

"Replaced bake igniter harness for small oven . Unit not lighting everytime. Checked outlet ground was good . Checked cord ground and took apart burners and readjusted parts unit is now lighting everytime but temp in small oven off by 15 and big oven is 25 degrees off. Called techline SR 7734630733 unit can not be calibrated and that if temp is about 25 degrees off it is normal operation if problem persists order control W11406545 , control W11355250 and temp probes for both ovens W10622170"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Fairport, NY 14450

James

Job Details: 09/30/2022

"Felt coming off and motor making noise. Glued felt to drum and replaced dryer repair kit. Removed shoe lace from motor. Unit functions properly. Sc on washing machine. ; used 1 4392065 (Kit), and 1 Sh15 from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Syracuse, NY 13212

Chuck

Job Details: 09/30/2022

"Customer states that unit will not fill, it goes from sensing to done. Error code F7E1-tachometer missing. Ran a diagnostic test cycle in which the unit would not agitate or spin. Capacitor tested bad. Replaced capacitor W11395618. Calibrated unit. Unit tested good"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Rochester, NY 14612

Dave L

Job Details: 09/30/2022

Reed sensor on latch is not working consistently ordering latch. ; ordrng 1 W10810403 (Latch)