Service History 66 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Rush, NY 14543

Steve

Job Details: 02/22/2022

Replaced ice maker for leaking . The ice maker tested good. ; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Hilton, NY 14468

Dave L

Job Details: 02/22/2022

Found unit leaking from a damaged area of the condenser Lilly caused by transporting the unit. Oil plugging drier. Removed drier to pressurize heat loop no pressure on low side. Oil restricting flow. Re attached drier to pressurize system to locate leak and condenser unable locate leak at condenser. Sr7733020559. Unit was put up for reviewBy techline. Whirlpool to contact customer.

We serviced a

MAYTAG WASHER

Model MVWC425BW0

Near Auburn, NY 13021

Chuck

Job Details: 02/22/2022

"Customer stated that the unit would complete a cycle and then start another cycle on its own, cycles that used to take 45 min are now taking 2 hours. No error codes, ran a diagnostic test cycle in which it completed successfully. Calibrated machine. Told customer if problem persists they would need a new control W10582043"

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS02

Near Geneva, NY 14456

Chuck

Job Details: 02/22/2022

Replaced two bezels & knobs on the right side of cooktop. I lowered the flame on all burners. Unit tested good

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHW

Near Canandaigua, NY 14424

Chuck

Job Details: 02/22/2022

"Replaced sump and motor , tested unit. Unit tested good"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Weedsport, NY 13166

Chuck

Job Details: 02/22/2022

"Unit not draining , customer complaints about performance . Found unit lid was locked with the drain pump running. Unit is draining. Unit has no codes, i calibrated machine and ran a diagnostic at the end of diagnostic test cycle the drain pump continued to run. I checked the pressure sensor line to the board and its free of obstructions and connected . Ordering control. ; ordrng 1 W11543994 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM

Near Baldwinsville, NY 13027

Chuck

Job Details: 02/22/2022

"Unit not draining , inspected drain pump and found no obstructions but did notice that the connector was not snapped in properly. I reconnected pump and the unit drained properly. Unit tested good"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Webster, NY 14580

James

Job Details: 02/22/2022

"Unit not spinning balanced and bangs basket against inside cabinet. Tested unit and gearcase has failed causing unit to spin improperly. Belt screeching during spin. Need gearcase, hub, wash plate, and belt. ; rqstng P&A on 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10902814 (Impeller) and 1 W10528947 (Hub)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHB03

Near Caledonia, NY 14423

Dave F

Job Details: 02/22/2022

"Items freezing in fresh food section. Customer as freshfood temp set to 43 and 0 . Adjusted the freezer to 2 degrees. Checked temps around inside the unit was 38 degrees on middle shelf on the right and 33 on the left under the ice maker . Found the ice maker gasket was turned and not sealing correctly adjusted gasket . Removed little shelf on the top due to air flow . Customer will monitor if problem persists order W10316760 thermistor and Control W11399844 , UI W11284720."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Rochester, NY 14618

James

Job Details: 02/22/2022

Unit leaking due to clogged defrost drain. Defrosted drain tube and verified it is clear. Unit functions properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, NY 14623

James

Job Details: 02/22/2022

Replaced control panel and start button will not function on user interface. Need ui. ; ordrng 1 W11368911 (Ui)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW0

Near East Rochester, NY 14445

James

Job Details: 02/22/2022

4-3 7-1 unit not washing. Tested diagnostics cycle and nothing happened. Freed float switch and tested. Unit filled and wash pump began functioning. Tested twice more then pump stopped working. 118v to pump. Need pump assembly. ; ordrng 1 W11025157 (Pump) and 1 Sh15

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Ontario, NY 14519

James

Job Details: 02/22/2022

Unit not defrosting and gasket torn on rh side. Tested components in diagnostics and all passed. Need control for intermittent defrost. Replace fan and harness under warranty. Need rh gasket; ordrng 1 W11033168 (Fan harness) and 1 W10843055 (Control) and 1 Sh15 and 1 W10407212 (Gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Ontario, NY 14519

James

Job Details: 02/22/2022

Unit not cooling. Fans dead and reservoir frozen. 8v to 120v fan. Need control. Part on backorder. Called whirlpool to expedite part they are shipping part to appliance tec. Left back of refrigerator off. ; ordrng 1 W11449482 (Control do not order)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Spencerport, NY 14559

Dave L

Job Details: 02/22/2022

Replace torn fresh food door gaskets.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDW00

Near Canandaigua, NY 14424

Dave F

Job Details: 02/21/2022

Ice maker is making weak ice cubes and led light is out in freezer checked socket and has 120 volts unit needs new LED bulb W11518235 . Shut off customer water to ice maker and turned back on checked water flow . Flow is good now customer to monitor unit tested good .

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL0

Near Rochester, NY 14626

James

Job Details: 02/21/2022

Unit not draining fully and not drying. 7-1 heater error. Cleared pump and found check valve stuck. Freed check valve and tested diagnostics. Unit drained and heater turned on. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHB03

Near Rochester, NY 14612

Dave L

Job Details: 02/21/2022

Installed missing wheel. Leveled unit for customer.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Rochester, NY 14612

James

Job Details: 02/21/2022

"Unit has30 seconds delay on lighs when opening the door. Reset power and now lights are functioning. Led replaced last visit is different color than others. Installed led to test and verified it is that led module. Led is now on lh lower side of ff section. ; ordrng 2 W11462342 (Led module)s, used 1 W10695459 (Led) from stock"

We serviced a

MAYTAG OVEN SINGLE

Model MEW9527FZ04

Near Livonia, NY 14487

Dave F

Job Details: 02/21/2022

Oven door seal was not sealing correctly and causing issues with the door closing properly. Fixed seal and tested unit . Tested good

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW04

Near Mount Morris, NY 14510

Dave F

Job Details: 02/21/2022

Unit has water on the floor . Found the door gasket is sealing properly reheated gasket door is now sealing . Checked drain tube . Drain tube rubber flap was not in the right position fixed that . Unit tested good

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Auburn, NY 13021

Chuck

Job Details: 02/21/2022

Customer stated that the unit wasnt adding enough water to the unit. Checked for error codes and found none then ran a diagnostic test and it operated normally. I explained the deep water cycles to customer. Unit tested good

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HW00

Near Pittsford, NY 14534

Chuck

Job Details: 02/21/2022

Customer having same issue as before. Console is not responding to commands. Ordering console W11296171; schdld next appmnt for 3/8 TUE PM

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Pittsford, NY 14534

Chuck

Job Details: 02/21/2022

Unit not drying. Checked for error codes and found a F4E2 error code. Uninstalled unit and found a connector to the heater was not connected. Reconnected terminal to heater and tested unit. Unit tested good

We serviced a

MAYTAG WASHER

Model MVWB300WQ1

Near West Henrietta, NY 14586

Chuck

Job Details: 02/21/2022

"Customer stated that the unit was not finishing cycle. Unit has a F51 error code, stater bolt was loose , tighter bolt but found that the unit needs a bearing. Customer is electing to purchase a new unit."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Canandaigua, NY 14424

Chuck

Job Details: 02/21/2022

"I verified that the unit was not getting water to the detergent drawer. Hot , cold and fabric softener is working. Ordering water valve ; ordrng 1 W11220230 (Water valve inlet)"

We serviced a

MAYTAG WASHER

Model MVWB865GW

Near Syracuse, NY 13204

Chuck

Job Details: 02/21/2022

"Unit leaking water onto the floor. Hot water hose was broke, replaced with customer supplied hose. Unit tested good"

We serviced a

MAYTAG REFRIGERATOR

Model MFT2976AEB00

Near Webster, NY 14580

Dave F

Job Details: 02/21/2022

"Found leak in freshfood evap . Replaced evap and compressor and uv drier . Unit tested good . Unit is covered under s code S71233 for leaking freshfood evap . Compressor is under 10 year parts warranty.; dspstn on spec-tagged invntry: 2 W11504432 COUPLER BR 6X5 2 W11504434 COUPLER BR 6X2 , 2 W11506619 COUPLER BR 8 , 2 W11506635 VALVE 1/4' , and 2 WPW10143759 DRIER-UV DYE"

We serviced a

MAYTAG WASHER

Model MVW7230HW

Near Hilton, NY 14468

Dave L

Job Details: 02/21/2022

Unit would not spin due to a broken slider. Replaced slider and tested. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Rochester, NY 14616

James

Job Details: 02/21/2022

Replaced control and ui. Unit powered on properly. Started cycle and found no issues.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS02

Near Honeoye Falls, NY 14472

Steve

Job Details: 02/21/2022

S38253 replaced drain tube for plugged drain. Removed ice in drain and from freezer floor. ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN

We serviced a

WHIRLPOOL OVEN

Model RBS305PDQ17

Near Pittsford, NY 14534

Steve

Job Details: 02/21/2022

Found control over heating Temp sensor tested good. Quoted for repair; rqstng P&A on 1 WP8302994 (Control) and 1 Sh15 (Shipping)

We serviced a

MAYTAG DRYER

Model MEDB200VQ1

Near Webster, NY 14580

James

Job Details: 02/21/2022

Replaced heating element and reversed door catches. Unit functions properly one year warranty on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Webster, NY 14580

James

Job Details: 02/21/2022

Unit randomly trips breaker. Tested in Diagnostics and found no issues. Removed pantry harness completely and customer is to monitor. If problem persists replace control; ordrng 1 WPW10675033 (Control) and 1 Sh15

We serviced a

MAYTAG DISPOSER

Model DFC1500AAX-1

Near Webster, NY 14580

James

Job Details: 02/21/2022

Unit leaking and motor just hums. Unit needs to be replaced. Customer going to purchase disposal to be installed on next visit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB04

Near Webster, NY 14580

James

Job Details: 02/21/2022

Unit was installed and started leaking underneath. Customer found water line connection leaking and corrected issue. Took pictures of floor damage and informed customer to contact seller. Doors uneven and filter shoots out of housing once water is used. Filter wont click into housing. Ordering housing and level doors on return. ; ordrng 1 WPW10394053 (Housing)

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Rochester, NY 14626

Dave L

Job Details: 02/21/2022

Customer stating that they have to run the dryer twice before clothes are dry. Verified airflow was good. Dryer cycling off at 160 degrees F on high. Customer had a load of laundry ready for me when I arrived placed items in the dryer and ran them on time dry for 30 minutes. Items were dry.

We serviced a

CROSLEY DRYER

Model VED6505GW0

Near Rochester, NY 14606

Steve

Job Details: 02/21/2022

Ordering door switch for not starting. ; ordrng 1 WPW10237959 (Door switch)

We serviced a

MAYTAG DRYER

Model MDG5500AWW

Near Rochester, NY 14620

Steve

Job Details: 02/21/2022

Ordering belt and coils for broken belt and clothes wet at end of cycle. ; ordrng 1 WP33002535 (Belt) and 1 Sh15 (Shipping) and 1 279834 (Coils)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Rochester, NY 14607

Steve

Job Details: 02/21/2022

Replaced freezer door for cosmetic damage on delivery.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Rochester, NY 14607

Steve

Job Details: 02/21/2022

Replaced dryer door for cosmetic damage on delivery.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT311FFFZ00

Near Rochester, NY 14615

Dave L

Job Details: 02/21/2022

Adjusted doors to try to even gap between fresh food and freezer doors. Was able to increase gap size and even out door gaps.

We serviced a

JENN AIR OVEN-MW COMBO

Model JMW2430WS02

Near Spencerport, NY 14559

Dave L

Job Details: 02/21/2022

Unit was not heating on arrival. Replaced magnetron and inverter due to no heatUnit tested good after repair.

We serviced a

JENN AIR OVEN-MW COMBO

Model JES9900BAS

Near Rush, NY 14543

Dave F

Job Details: 02/21/2022

Front right burner light is staying on and the element does not work. Unit needs new switch . Ordering switch and the knobs ; ordrng 1 WPW10185286 (switch-inf) and 2 WP74011580 (knob flex)s and 1 WP74011550 (knob) and 1 WP74011579 (knob cust)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Penfield, NY 14526

James

Job Details: 02/21/2022

Installed new control and tested. Ui will not function with new control. Replaced control with original and unit gives wash motor error. Replaced wash motor and performed heater update and tested. Unit functions properly. ; used 1 W11537778 (Heater) from stock

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Spencerport, NY 14559

Dave L

Job Details: 02/21/2022

Replaced control due to incorrect fill level. Ran aNormal cycle to verify normal operation. Unit tested good.; dspstn on spec-tagged invntry: 1 W11170706 CONTROL

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS04

Near Rochester, NY 14606

Dave L

Job Details: 02/21/2022

Fresh food door will not seal and upper right hand corner. Unable to adjust with hinge or feet. Ordering door. Liner repair is discolored and is separating again at top. Ordering kit ; ordrng 1 LW11156544 (Door fresh food) and 1 8201700 (Liner repair kit)

We serviced a

KITCHENAID RANGE

Model KFED500ESS03

Near Penfield, NY 14526

James

Job Details: 02/21/2022

New top has scractches and has glue stuck on cooktop. Attempted to clean glass and was unable to clean with razor blade. Lf element is either on high or off. Tested and unit has defective infinite switch. Need new top and switch. Left cooktop for disposal and will return with side panel. ; ordrng 1 W10780927 (Top inspect) and 1 WPW10296657 (Switch)

We serviced a

WHIRLPOOL RANGE

Model WFC315S0JS0

Near Rochester, NY 14607

Steve

Job Details: 02/21/2022

Replaced the drawer panel for dent on delivery.

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRB01

Near Rochester, NY 14616

Dave L

Job Details: 02/21/2022

Customer is concerned with temperatures and low ice production. Found unit set to minimum temperature setting. Unit on off cycle. Power cycled unit and set to recommended setting. Unit cycled on. Full and complete frost pattern. Rescheduled customer to recheck at this setting. ; schdld next appmnt for 2/23 WED !

We serviced a

WHIRLPOOL FREEZER

Model WRT312CZJW00

Near Avon, NY 14414

Dave F

Job Details: 02/21/2022

Freezer is a little bit to warm ice cream is soft. Freezer was turned to max but still not cold enough . Restricted the air flow to the freshfood section to keep unit running longer . Turned to recommended temperatures. Unit has full frost pattern and tested good .

We serviced a

KITCHENAID RANGE

Model KSDG950ESS

Near Skaneateles, NY 13152

Chuck

Job Details: 02/18/2022

Replaced assembly display. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model WED7120HW

Near Canandaigua, NY 14424

Chuck

Job Details: 02/18/2022

"No heat, incoming voltage good . Element failed continuity test. Ordering element ; ordrng 1 WP3387747 (Heating element)"

We serviced a

WHIRLPOOL WASHER

Model MHW6630HC0

Near Shortsville, NY 14548

Chuck

Job Details: 02/18/2022

"Unit had an F9E1 error code - long drain. Unstacked dryer from washer and cleaned out debris from drain pump, pump not accessible for customer. Tested unit on quick wash and it operated normally, completed cycle. Unit tested good"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Geneva, NY 14456

Chuck

Job Details: 02/18/2022

"Squealing noise when running, replaced idler pulley. Unit tested good ; used 1 W279640 (Pulley) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG770H0FZ1

Near Canandaigua, NY 14424

Chuck

Job Details: 02/17/2022

Replaced cooktop and burner covers. Unit tested good

We serviced a

MAYTAG DRYER

Model MGDC215EW

Near Walworth, NY 14568

Chuck

Job Details: 02/17/2022

"Long drying time. I tested unit and its heating fine. Problem was with airflow, explained to customer that the problem was in the vent going outside. Unit tested good"

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Macedon, NY 14502

Chuck

Job Details: 02/17/2022

"Replaced control , i tested unit for 15 minutes and it preformed normally. Unit tested good"

We serviced a

WHIRLPOOL RANGE

Model WFG770H0FZ1

Near Canandaigua, NY 14424

Chuck

Job Details: 02/17/2022

Replaced cooktop and burner covers. Unit tested good

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JV0

Near Geneva, NY 14456

Chuck

Job Details: 02/17/2022

"Replaced gasket , unit tested good"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Auburn, NY 13021

Chuck

Job Details: 02/17/2022

"Customer stated that unit was not powering on. I inspected all connections and verified that the unit was getting the proper voltage. The unit was in lockout mode. I canceled the cycle and ran a diagnostic cycle in which i discovered the unit was not draining probably , i cleaned out the debris from the drain pump. I noticed that the unit had the Nydec actuator, replaced actuator. Ran another diagnostic test cycle and unit ran normally. Unit tested good ; used 1 W10913953 (Actuator) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Auburn, NY 13021

Chuck

Job Details: 02/17/2022

"Customer stated that the unit seemed to Shake and stuck on sensor mode. Only one stored code, F0E5 - off balance. I ran a diagnostic test cycle and which it tested good. I level the unit , calibrated unit and i helped customer download, sign in to the Whirlpool app in order to update the unit. I confirmed the update was complete . Ran another diagnostic. Unit tested good"

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS02

Near Geneva, NY 14456

Chuck

Job Details: 02/16/2022

"Customer stated that the flames are too high. I verified that the flames are too high, when initially turning on the burner the flame is going past the grates and melting the knobs and bezels. I did not have the tool to adjust flame so i must come back with the correct tool to adjust the flame lower. Customer stated that LP conversation was done by installer. Ordering 2 -knobs WPW105458492-bezels W10853046; ordrng 2 WPW10545849 (Knob ( Stainless ))s and 2 W10853046 (Bezel)s"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Geneva, NY 14456

Chuck

Job Details: 02/16/2022

"Customer stated that as soon as the unit is plugged in it is starting a cycle on its own, i did confirm that the unit is starting cycle without coins when there is power to it. Confirmed that jumper wire is still installed. Ordering W11368855-main control W10285518 switch-cycW10491734 interfaceW11243585 -jumper Customer is working out payment with the office ; ordrng 1 W11368855 (Main control) and 1 W10285518 (Switch-cyc) and 1 W10491734 (Interface) and 1 W11243585 (Jumper), states that autho needed"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBS

Near Palmyra, NY 14522

Chuck

Job Details: 02/16/2022

"Customer stated that the top rack was broken. I inspected rack and discovered that the both adjusters had broken tabs and missing two strap tethers adjusters and one clip adjuster. Ordering adjuster, tether adjusters and clip adjuster. ; ordrng 2 WPW10195839 (Strap, tether adjuster)s and 1 WPW10250160 (Clip adjuster), used 2 WPW10546503 (Upper adjuster assembly) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD86HEBWO

Near Walworth, NY 14568

Chuck

Job Details: 02/16/2022

"Customer stated that not all the lights where working on the console. I tested unit and found no defects, console was responding to commands and all relative lights to the cycle that was chosen was lit up. I explained to the customer what cycles where sensor cycles and what cycles where timed cycles. Unit tested good"

We serviced a

AMANA DRYER

Model NGD4655EW

Near Liverpool, NY 13090

Chuck

Job Details: 02/16/2022

"Replaced blower wheel and motor. Tested unit, unit tested good"

We serviced a

KITCHENAID RANGE

Model KSDG950ESS

Near Skaneateles, NY 13152

Chuck

Job Details: 02/15/2022

Installed new control and found that the display was still not working but the keypad would respond to commands. Ordering assembly display ; ordrng 1 W11105615 (Assembly display)

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW3

Near Auburn, NY 13021

Chuck

Job Details: 02/15/2022

"Customer stated that the unit was making a noise while in operation. I ran the unit and verified the noise. I inspected the rollers , idler and belt in which they checked out good. I then inspected blower housing and discovered that the noise was coming from the housing, i noticed that the foam was not attached fully. I reattach foam and reassembled. I then ran unit and the unit ran normally. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW

Near Newark, NY 14513

Chuck

Job Details: 02/15/2022

"Replaced dispenser, ran a test cycle in diagnostic mode and a quick wash cycle, unit operated normally with no leaks. Unit tested good ; dspstn on spec-tagged invntry: 1 W11524105 DRAWER"

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Fairport, NY 14450

Chuck

Job Details: 02/15/2022

"Customer stated that unit would not agitate. I inspected actuator and found that the arm was moving freely. Replaced actuator , then calibrated unit and ran a diagnostic test cycle, unit ran normally. Unit tested good ; used 1 W10913953 (Actuator) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JS2

Near Seneca Falls, NY 13148

Chuck

Job Details: 02/14/2022

"Replaced the range drawer front and inspected for sharp edges on new drawer, none were found . Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Palmyra, NY 14522

Chuck

Job Details: 02/14/2022

Customer stated that unit is leaking. I ran the unit in diagnostic mode and discovered that the customers drain line is leaking from behind the wall. I informed the customer that this is a plumbing issue. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Shortsville, NY 14548

Chuck

Job Details: 02/14/2022

Replaced wash plate and hub. Calibrated unit . Ran a diagnostic test cycle and a spin cycle in which unit ran normally. Unit tested good ; dspstn on spec-tagged invntry: 1 W10528947 HUB

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HZ0

Near Geneva, NY 14456

Chuck

Job Details: 02/14/2022

"Customer stated that the unit would not heat. I tested all door switches and they tested good. No error messages on display. I quoted customer for replacing magnetron, high voltage diode and capacitor. Customer is electing to purchase new unit."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Auburn, NY 13021

Chuck

Job Details: 02/14/2022

"Customer stated that the unit was not heating. I test the following for continuity - high limit thermostat, operating thermostat, thermal fuse, heating element and timer which they all passed. Inspected all harness connections, also good. Inspected all ducts for obstructions and also good. Unit tested good"

We serviced a

WHIRLPOOL OVEN

Model KEBC247KBL03

Near Skaneateles, NY 13152

Chuck

Job Details: 02/14/2022

"Uninstalled the unit to get to the lower blower , removed blower, installed new blower, tested unit (passed) and then reinstalled unit. Performed another test. Unit tested good"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Weedsport, NY 13166

Chuck

Job Details: 02/11/2022

"Customer stated that the unit would not turn on. I checked the power going to the unit and its getting 240v. I then went to check the continuity on the thermal fuse and i noticed a loose connection meaning it was barely on there, thermal fuse tested good. i reconnected the connector then tested unit. Unit tested good"

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHW

Near Canandaigua, NY 14424

Chuck

Job Details: 02/11/2022

"Customer stated that the unit is not working. I confirmed that the water valve is working. I noticed that water is leaking from the sump gasket and the wash motor is not working. Ordering sump and motor assembly ; ordrng 1 WPW10591570 (Sump and motor), dspstn on spec-tagged invntry: 1 WPW10591570 SUMP & MOTOR"

We serviced a

AMANA MICROWAVE

Model AMV2307PFW07

Near Canandaigua, NY 14424

Chuck

Job Details: 02/11/2022

Replaced turn-ring. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model WED4815EW

Near Canandaigua, NY 14424

Chuck

Job Details: 02/11/2022

"Customer stated that unit was taking a long time to dry. I inspected the unit and verified that the heating element was operating normally. I then inspected the blower wheel and it is operating normally. I performed a vent test with vent attached and the air quality was poor , then i performed another test without the vent attached and air quality tested good. I explained to the customer that there is am obstruction in her vent preventing good airflow. Unit tested good"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JV0

Near Geneva, NY 14456

Chuck

Job Details: 02/11/2022

Customer stated that there was something wrong with the door gasket. I inspected gasket and noticed the gasket was missing the retaining clips. Ordering gasket ; ordrng 1 WPW10129032 (Gasket)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Syracuse, NY 13224

Chuck

Job Details: 02/11/2022

"Replaced control, water valve and track stop. Water valve is receiving the proper voltage. Unit tested good"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKW0

Near Mendon, NY 14506

Dave F

Job Details: 02/11/2022

Dishwasher has brass fittings on heater . Ordering heater and following service pointer . ; ordrng 1 W11537778 (Heater)

We serviced a

MAYTAG FREEZER

Model MFT2976AEB00

Near Webster, NY 14580

James

Job Details: 02/11/2022

Unit too warm. Partial freezer frost pattern. 120psi at 1.3amps. Drain pan full of uv dye due to sealed system leak in ff section. Ordering ff evap and compressor; ordrng 2 W11506635 (Valve)s and 2 WPW10143759 (Uv drier)s and 4 Lok54s and 2 W11506619 (Lok 8)s and 2 W11504434 (Lok6)s and 2 W10895757 (Lok65)s and 1 W10917531 (Evap sealed system) and 1 W10276644 (Compressor) and 2 W11504420 (Lok86)s

We serviced a

KENMORE WASHER

Model 11082172810

Near Rochester, NY 14612

Dave L

Job Details: 02/11/2022

Customer requesting the v belt be changed due to spinning issue. Another company had righted belt a few weeks ago. Found a significant amount of oil actively dripping from the transmission. Belt was tight but the motor coils not move the transmission. Transmission is begging to fail and is NLA can not recommend a repair on this one.

We serviced a

WHIRLPOOL WASHER

Model GHW9150PW4

Near Rochester, NY 14626

Dave L

Job Details: 02/11/2022

Customer canceled at the door

We serviced a

WHIRLPOOL WASHER

Model MVWB750WQ1

Near Rochester, NY 14626

Dave L

Job Details: 02/11/2022

Customer stating unit would not complete cycles. E51 in diagnostics. Found severely worn tub bearing. Customer had unit half disassembled. Replaced bearing and removed a pile of socks from under the tub. Unit tested good. ; used 1 W10435302 (BEARING) from stock

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Rochester, NY 14606

Dave L

Job Details: 02/11/2022

Replaced broken lid that was preventing the unit from locking. 5 year p&l warranty. ; dspstn on spec-tagged invntry: 1 W11259006 LID

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JW1

Near Rochester, NY 14615

Dave L

Job Details: 02/11/2022

Replaced open oven sensor. Tested ok

We serviced a

WHIRLPOOL WASHER

Model WFW5620HWO

Near Webster, NY 14580

James

Job Details: 02/11/2022

Replaced bellows and cleaned filter. Tested quick wash cycle and found no leaks. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W11314648 BELLOW

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Penfield, NY 14526

James

Job Details: 02/11/2022

"Freezer led module keeps shorting out. Replaced led and all leds began functioning. Customer is to monitor. If problem persists, replace led again along with control W11224256; dspstn on spec-tagged invntry: 1 W10695459 MODULE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2568AEW

Near Penfield, NY 14526

James

Job Details: 02/11/2022

Replaced control and programmed. One year warranty on repair.

We serviced a

WHIRLPOOL COOKTOP

Model WFE770H0FZ1

Near Rochester, NY 14612

Dave L

Job Details: 02/11/2022

Replaced open bake element. Unit tested ok. ; used 1 Sh (Sh) from stock

We serviced a

WHIRLPOOL MICROWAVE

Model GH7208XRS1

Near Rochester, NY 14610

James

Job Details: 02/11/2022

Replaced ui and tested unit. Unit is functioning properly.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW00

Near Rochester, NY 14610

James

Job Details: 02/11/2022

Replaced control and thermistor. Ran forced defrost and defrosted evaporator. ; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14612

Dave L

Job Details: 02/11/2022

The customer declined to have this unit diagnosed.

We serviced a

WHIRLPOOL DRYER

Model MGD7230HW

Near Rochester, NY 14612

Dave L

Job Details: 02/11/2022

"The blower wheel is stripped on the motor shaft causing a rumbling noise. Motor shaft will need to be cut to separate. Ordering blower and motor ; ordrng 1 279787 (Motor) and 1 WP697772 (Blower), dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Greece, NY 14626

James

Job Details: 02/11/2022

Replaced drain pump and tested. Calibrated unit and verified operation.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Rochester, NY 14612

James

Job Details: 02/11/2022

Replaced gasket and spray arms. Tested and found no leaks. Customer is to monitor.