Service History 66 - Appliance Tec

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Penfield, NY 14526

Josh Henchen

Job Details: 03/23/2023

"Replaced burnt up terminal and wires. Plugged in dryer and tested, all functions as expected. Dryer checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Chittenango, NY 13037

Chuck G

Job Details: 03/23/2023

"Compliant the unit fills up with waterand does nothing after that, believes motor has a failure. Confirmed motor is not functioning. Diag confirmed stored code f4e3 wash motor failure.installed new sump assembly and retested. All functions are normal and working normal."

We serviced a

MAYTAG DRYER

Model MEDX700XW1

Near Chittenango, NY 13037

Chuck G

Job Details: 03/23/2023

"Customer issue clothes with brown stains. Verified tub, rollers, heat element, exhaust nothing visible possible for issue. Found door hinges were loose. Performed a vent test and confirmed poor ventilation after discovering unit side wall gets hot. Customer will clean outdoor exhaust. All rollers moved freely and we tightened door hinges and confirmed door shuts normal, unit tested good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Chittenango, NY 13037

Chuck G

Job Details: 03/23/2023

Customer issue. Unit has rust built around ice maker on the outer door shell. Discovered a scuff mark that removed the anti rust coating. Water from the dispenser over time has created the rust. Attached are visible pictures for viewing. Quoted customer for door replacement customer declined and will get in touch with call kitchen aid.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Blossvale, NY 13308

Chuck G

Job Details: 03/23/2023

"Customer states that unit is filling with water but wont do anything after that. Diag found stored code f2e1 stuck key. Ran diagnotstics the unit cuts all power as soon as it goes to spin mode. All other functions are normal. Attempted to recallibrate and powercuts off immediately. Installing a shift actuator for a possible dc short and not correct the issue. Unit needs main pcb, ordered part.; ordrng 1 W11603811 (Main pcb), used 1 WPW10006355 (Shift actuator) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Rome, NY 13440

Chuck G

Job Details: 03/23/2023

Diagnosis found f7e4 and f6e3. Customer stated that water wasnt going in during regular wash cycle but was normal during pre rinse.ran diagnotics cycle everything operated normal. After inspection we found stator bolt loose and removed flooring tile chunk that sat under the rotor. Gearcase looked normal. Reattached the bolt and retested water is now coming in normal. No returns all functions are normal

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Verona, NY 13478

Chuck G

Job Details: 03/23/2023

Called customer to verify arrival time and she canceled service

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Syracuse, NY 13212

Chuck G

Job Details: 03/22/2023

Customer stated uit was frosting up in back of freezer. Unplugged unit and defrosted. Replace fan wire harness due to testing bad. Customer will continue to monitor and will call in if issue persists. Oreperator fan tested good.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Shortsville, NY 14548

Jeremy

Job Details: 03/22/2023

Customer stated unit will not start. Found that neutral connection on dryer is dead. Checked and found neutral connector on outlet is broken. Advised customer to contact electrician and replace dryer outlet.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Cicero, NY 13039

Chuck G

Job Details: 03/22/2023

Installed new upper track roller and installed feed tube assembly. Unable to test due to unit not currently installed and active. Customer will follow up once installed to verify normal working conditions

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB06

Near Hilton, NY 14468

Dave L

Job Details: 03/22/2023

Replaced shorted fresh food led. Tests ok.; dspstn on spec-tagged invntry: 1 WPW10515058 LIGHT

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14612

Dave L

Job Details: 03/22/2023

Replaced valve and control at the same time due to ACU error. Customer to monitor

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IVBL3

Near Rochester, NY 14616

Dave L

Job Details: 03/22/2023

Unit would not run cycles due to a heater error. Ran diagnostics and verified heater operation. Adjusted door latch closure. Customer to monitor.

We serviced a

JENN AIR DISHWASHER

Model JDB9800CWP2

Near Pittsford, NY 14534

Jeremy

Job Details: 03/22/2023

"Spring on dispenser door is broken causing door to to stay closed. Replaced dispenser, unit checks good.; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Port Byron, NY 13140

Andres V

Job Details: 03/22/2023

"I installed switch lever on unit. I tested it, unit now fills with water and is working properly. ; dspstn on spec-tagged invntry: 1 WPW10195037 LEVER"

We serviced a

JENN AIR REFRIGERATOR

Model JFFCC72EFP00

Near Pittsford, NY 14534

Jeremy

Job Details: 03/22/2023

"Unit not making ice or dispensing ice and water and display on user interface is blank. Unit is cooling properly. Power cycled unit and everything began operating. Ordering control, UI and ice maker for multiple failures.; ordrng 1 W11086558 (UI) and 1 W11333076 (Control) and 1 W10908387 (Ice maker)"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Rochester, NY 14616

Dave L

Job Details: 03/22/2023

The wash motor has failed. Quoted for sump. Customer declined to repair.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Pittsford, NY 14534

Jeremy

Job Details: 03/22/2023

"Lower rack rollers have separated and melted on heating element. Customer requested heater and rollers be replaced. Replaced heater and rollers, unit checks good."

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Livonia, NY 14487

Josh Henchen

Job Details: 03/22/2023

"Customer stated dryer keeps tripping breaker. Checked and found no error codes. Ran normal cycle, Dryer heated and cycled properly. No damaged wires all switches are working properly. Could not mimic customer complaint, recommended getting breaker replaced. Customer will monitor. Dryer checks good."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Rochester, NY 14615

Dave L

Job Details: 03/22/2023

Replaced harness and pump due to drain failure. Customer to monitor.

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Caledonia, NY 14423

Josh Henchen

Job Details: 03/22/2023

"Customer stated washer not spinning clothing out properly. Checked and found no error codes. Ran diagnostic cycle, all functions as expected. Hot / cold water was mixed up. Hooked up properly, Ran Drain and spin, all functions as expected. Customer will monitor. Washer checks good."

We serviced a

WHIRLPOOL DRYER

Model MGDC465HW

Near Rochester, NY 14626

Dave L

Job Details: 03/22/2023

The customer has noticed a significant increase in the amount of time it takes to dry clothes. Dryer passed airflow test. Let the unit cycle to check gas coils. Could not replicate failure but the gas valve coils became louder while the dryer ran. Suspecting gas valve or coil issue . ; ordrng 1 W10823508 (Burner assembly) and 1 W10681051 (Thermostat)

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Webster, NY 14580

James

Job Details: 03/22/2023

"Unit not spinning. Hub worn. Replaced hub and calibrated. Unit vibrating due to transmission starting to wear. Customer opt to replace gearcase. ; ordrng 1 W11454734 (Gearcase), used 1 Hub from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model JMC2127WS01

Near Pittsford, NY 14534

Jeremy

Job Details: 03/22/2023

"Unit randomly beeping without user input. Found F6E8 stored error code. Removed console and found capacitor had popped causing issue. Quoted for console replacement, customer opting out of repair."

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ0

Near Rochester, NY 14626

Dave L

Job Details: 03/22/2023

Customer states oven temp is 20 degrees too low. Storage drawer is not attached properly. Set temperature offset and properly installed storage drawer

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS0

Near Ontario, NY 14519

James

Job Details: 03/22/2023

Replaced door hinge and tested.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Sodus, NY 14551

James

Job Details: 03/22/2023

"Replaced compressor,evap, drier. Unit began cooling once plugged in. ; dspstn on spec-tagged invntry: 2 W11504450 COUPLER 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Auburn, NY 13021

Andres V

Job Details: 03/22/2023

Customer stated unit was loud during a cycle. I went to go diagnose unit and noticed that the packaging cardboard was still underneath unit and was never taken off. I took of cardboard and ran a drain and spin. Theirs no water hookups here so I couldn't runs full diagnostic. Unit ran agitated and spun with no noises.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Waterloo, NY 13165

Andres V

Job Details: 03/22/2023

This unit was already repaired and sent out to a customer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW00

Near Clay, NY 13041

Chuck G

Job Details: 03/22/2023

Customer rescheduled appointment for 4/5/2023; schdld next appmnt for 4/5 WED !

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Clay, NY 13090

Chuck G

Job Details: 03/22/2023

"Customer steted the unit was making a loud noise ans was agitating without water, after a replug the water started to add water and proceeded agitation and then would fill with water again. Did a soft reset again and unit has worked since, checked error code history stored was f1e2 motordrive module over voltage, per tech docs i tested for ohms at j3 at main pcb pins 1-2 was 8.3 ohms and 1-3 also 8.3 ohms, this is within specs as normal. If problem persits next step is replace the control board. After service diagnotics unit passed all tests with no return codes."

We serviced a

KITCHENAID MICROWAVE

Model KMHS120KPS01

Near Camillus, NY 13031

Chuck G

Job Details: 03/22/2023

"Replaced main control board, lower bulb and socket. Left harness with customer unit tested good"

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Geneva, NY 14456

Andres V

Job Details: 03/22/2023

Sent an automated call to let them know I was on my way. Arrived to the house knocked on door but no one answered. I called phone number left voicemail. Waited 15min no one showed up. ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Williamson, NY 14589

James

Job Details: 03/22/2023

Unit leaking from front left corner. Installed updated tub ring and leveled unit. Tested and found no leaks.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Geneva, NY 14456

Andres V

Job Details: 03/22/2023

Replaced right side gasket. Used low temp heat gun to seal door all the way around.

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Geneva, NY 14456

Andres V

Job Details: 03/22/2023

"I replaced the sump and pump, drain pump. I tested unit on a diagnostic cycle. Unit is working properly. Customer also stated that jet dry was not dispensing, I took off front panel and noticed that the lever was stuck and wasn't pushing out the jet dry. I adjusted arm and it's now working correctly ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LZ4

Near Phelps, NY 14532

Andres V

Job Details: 03/22/2023

Customer stated that right front burner is not lighting. I diagnosed unit found ignitor was not sparking. I tested voltage found that ignitor is getting voltage. Unit needs new ignitor. ; ordrng 1 W11453920 (Ignitor) and 1 WPW10475149 (Spark module)

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Newark, NY 14513

Andres V

Job Details: 03/22/2023

"Customer stated unit was still making noise. I diagnosed unit found noise is coming from motor when agitating. Unit needs new motor. ; ordrng 1 W11026785 (Motor), dspstn on spec-tagged invntry: 1 W10721967 CAM"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW0

Near Webster, NY 14580

Josh Henchen

Job Details: 03/22/2023

"Customer stated washer seems to not spin. Checked and found F8E1. Ran diagnostic cycle, grinding noise during spin, found oil on cam, and shield. Ordering Gearcase W11454372, Cam W10721967 and actuator W10913953; rqstng P&A on 1 W10913953 (Actuator) and 1 W10721967 (Cam) and 1 W11454372 (Gearcase)"

We serviced a

MAYTAG DRYER

Model MED6600TQ0

Near Webster, NY 14580

Josh Henchen

Job Details: 03/22/2023

"Replaced idler pulley and belt due to noise during spin, all functions as expected. Dryer checks good.; ordrng 1 Sh15 (Shipping)"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Rochester, NY 14623

Josh Henchen

Job Details: 03/22/2023

Customer stated washer is making a loud grinding noise. Checked and found no codes. Ran diagnostic cycle noticed a slight squealing sound. Found belt worn. Replaced belt and tested. Washer checks good.; used 1 W11239857 (BELT) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Rochester, NY 14609

Andres V

Job Details: 03/22/2023

"Replaced the sump and pump, tested unit and checked for leaks. Unit is now working properly. ; dspstn on spec-tagged invntry: 2 W11085683 SUMP&MOTOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrt549szdm04

Near Hamlin, NY 14464

Dave L

Job Details: 03/22/2023

Replaced broken door switch. Tests ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Rochester, NY 14620

James

Job Details: 03/22/2023

Replaced control and compressor turned on. Customer is to monitor cooling.

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW

Near Manlius, NY 13104

Chuck G

Job Details: 03/22/2023

Customer stated that unit is whistling during a high spin. No codes. After inspecting unit i found that the gearcase tested bad. Replaced gearcase and slider. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Manlius, NY 13104

Chuck G

Job Details: 03/22/2023

"Customer stated that unit has long dry times. I ran an airflow test with the vent attached and the dryer tested poor, dryer tested good without vent hose attached. I explained to try customer that the issue is with the venting and to call a vent cleaning service. Unit tested good"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Rochester, NY 14624

Josh Henchen

Job Details: 03/22/2023

"Replaced Sump and motor due to dishes not being cleaned. Ran diagnostic cycle, all functions as expected. Ran normal wash cycle, all functions as expected. Dishwasher checks good."

We serviced a

WHIRLPOOL WASHER

Model MVWB855DC1

Near Rochester, NY 14624

Josh Henchen

Job Details: 03/22/2023

"Customer stated loud grinding noise during wash cycle. Checked and found F0E3. Ran diagnostic cycle, spin and agitate cycle making loud grinding noise found oil and damaged slider. Unit needs new Gearcase,Slider,stator motor, rotor, clutch. Customer wants to go with a new washer."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Henrietta, NY 14467

Josh Henchen

Job Details: 03/22/2023

"Customer stated washer not spinning clothing very wet. Checked and found F8E1. Ran diagnostic cycle, hot water was off and cold water half turned. Opened hot water and cold water, all functions as expected. Washer checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJB00

Near Manchester, NY 14504

Jeremy

Job Details: 03/22/2023

"Unit is not cooling. Found that compressor just buzzes and trips overload. Compressor is seized. Ordering compressor, drier and couplers.; ordrng 1 W11370574 (Compressor) and 1 W11504419 (8/7- Nr-al-00 (suction Tube To Compressor)) and 1 W11504420 (8/6-nr-ms-00 (suction Tube To Compressor)) and 1 W11490399 (Drier) and 1 W11506623 (5/5-nk-ms-00 (inlet To Drier)) and 1 W11504448 (5/1.8-nr-al-00 (outlet To Drier))"

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Shortsville, NY 14548

Jeremy

Job Details: 03/22/2023

"Unit not level causing laundry to bunch at back of dryer and not make contact with sensor bars. Leveled unit to keep laundry in proper position while drying. Tested unit with wet laundry, unit tested good."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Shortsville, NY 14548

Jeremy

Job Details: 03/22/2023

"Customer stated unit not spinning out laundry. Found F0E5 out of balance error. Unit is not level and extremely wobbly. Adjusted leveling leg, unit now level and solid on floor. Ran calibration cycle. Unit checks good. If problem returns order suspension kit."

We serviced a

MAYTAG DRYER

Model MGD6200KW1

Near Canandaigua, NY 14424

Jeremy

Job Details: 03/22/2023

Customer does not have proof of purchase and unable to pay for service call. No service performed.; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT

We serviced a

AMANA DRYER

Model NED7200TW

Near Pittsford, NY 14534

Jeremy

Job Details: 03/21/2023

No service needed

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW1

Near Perry, NY 14530

Josh Henchen

Job Details: 03/21/2023

"Customer stated washer was making grinding noise. Washer drain pump was stuck running, held cancel for 5 secs all operations as expected. Checked and found no codes. Ran diagnostic cycle, all functions as expected. Washer checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Pittsford, NY 14534

Josh Henchen

Job Details: 03/21/2023

"Customer stated water is sitting in dishwasher after end of cycle. Checked and found F4E3,F6E4. Ran diagnostic cycle, Sump and motor not functioning and drain pump running but not pushing any water. Unit needs new Sump & Motor W11665769 and drain pump W10876537. Customer would like to consider options."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Fairport, NY 14450

Josh Henchen

Job Details: 03/21/2023

"Customer stated washer is banging, and turned on by itself, clothing getting stuck in agitator. Checked and found no error codes. Ran diagnostic cycle all functions as expected. Took belt cam and actuator off, all appears normal. Removed agitator and showed customer design of wash basket, all functions normal. Ordering control W11603810 due to washer turning on by itself.; ordrng 1 W11603810 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Rochester, NY 14616

Dave L

Job Details: 03/21/2023

Washer will not spin due to a stripped hub. Transmission spline is too corroded to replace hub. Customer is going to replace the unit.

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Rochester, NY 14611

James

Job Details: 03/21/2023

"Replaced panel, knobs and timer."

We serviced a

KITCHENAID DISHWASHER

Model KDTE254EsS1

Near Pittsford, NY 14534

Jeremy

Job Details: 03/21/2023

"Replaced sump, motor and spray arms for poor wash performance. Unit checks good."

We serviced a

WHIRLPOOL RANGE

Model KSGB900ESS0

Near East Rochester, NY 14445

Jeremy

Job Details: 03/21/2023

Customer stated they had brown out and the range started acting erratically. Video of unit turning on and continuously resetting to power up. Display is not functional anymore. Ordering control and display boards.; ordrng 1 WPW10453984 (Control) and 1 W10909684 (Display)

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Penfield, NY 14526

Josh Henchen

Job Details: 03/21/2023

Customer stated no power to dryer. Chexked and found 3L cord had burnt up at terminal block. Dryer needs new Terminal block 279320.; ordrng 1 279320 (BLOCK-TERMINAL)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Rochester, NY 14617

Dave L

Job Details: 03/21/2023

Replaced upper rack adjusters. ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS03

Near Rochester, NY 14625

James

Job Details: 03/21/2023

Replaced icemaker and rh gasket. Molded gaskets. Customer is to monitor.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Penfield, NY 14526

James

Job Details: 03/21/2023

"Unit trips breaker. Tested cord to junction, and tested outlet under sink. Unit pulls 6amps with heater running. Couldn't replicate issue. Problem may be short in power cord. Customer is to monitor."

We serviced a

MAYTAG RANGE

Model MGR6600FW1

Near Webster, NY 14580

James

Job Details: 03/21/2023

Lf burner will not ignite. Moved burner to rh side and cleaned grounding surface. All burners functioning properly. If problem persists replace WPW10515455

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH53521HZ06

Near Webster, NY 14580

James

Job Details: 03/21/2023

"Unit heating intermittently. Tested unit and magnetron is surging. Ordering mag, cap, and diode ; ordrng 1 W10818686 (Mag) and 1 W11256462 (Diode) and 1 W10850446 (Capacitor)"

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Rochester, NY 14626

Dave L

Job Details: 03/21/2023

Replaced chute and panel

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HBS04

Near Victor, NY 14564

Jeremy

Job Details: 03/21/2023

Replaced dual valve for faulty solenoid. Unit checks good.

We serviced a

MAYTAG WASHER

Model MHW6630HC0

Near Pittsford, NY 14534

Josh Henchen

Job Details: 03/21/2023

Tech was assigned as a helper;

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Victor, NY 14564

Jeremy

Job Details: 03/21/2023

Replaced icemaker for slow ice production. Unit checks good.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Victor, NY 14564

Jeremy

Job Details: 03/21/2023

"Customer complaint of excessive noise during wash and spin cycles. Found that gearcase is leaking oil causing noises. Quoted for gearcase replacement, customer wants to hold off on repair due to cost. Explained that problem will get worse eventually leading to complete failure."

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Rochester, NY 14626

Dave L

Job Details: 03/21/2023

Replaced chute and panel.

We serviced a

MAYTAG WASHER

Model MHW6630HC0

Near Pittsford, NY 14534

Jeremy

Job Details: 03/21/2023

Used 2 people to remove stacked drywr. Replaced dispenser with updated dispenser per service pointer and cold water valve for leaking. Unit checks good.

We serviced a

MAYTAG DRYER

Model MED3500FW0

Near Rochester, NY 14626

Dave L

Job Details: 03/21/2023

Replaced control and moisture sensor due to moisture sensor error. Tested ok; dspstn on spec-tagged invntry: 1 WPW10298258 HARNESS

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Rochester, NY 14610

Andres V

Job Details: 03/21/2023

"Replaced sump and pump, control. I turned unit on and noticed that panel would not light on but buttons would respond to commands. I put old board back on and panel lit up and is working. I tested unit with new sump and pump but old board and was working. Board should still be replaced so I will be re ordering. ; ordrng 1 W11629912 (Control)"

We serviced a

WHIRLPOOL DRYER

Model WGD8620HW1

Near Rochester, NY 14607

Andres V

Job Details: 03/21/2023

Customer stated unit smelled like something was burning. I diagnosed unit found that the lint inside the dryer caught fire because their vent was very clogged. They had the vent cleaned prior to visit. I cleaned out all the lint from the inside and tested it. Unit is working properly. Advised to get a vent cleaning once a year.

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH53521HZ5

Near Rochester, NY 14607

Andres V

Job Details: 03/21/2023

Customer stated that she would hit the light button says it was turning but does not come on. I replaced the ACU and tested it. Light now turns on.

We serviced a

WHIRLPOOL OVEN

Model JDS1450FP0

Near Rochester, NY 14608

Andres V

Job Details: 03/21/2023

Customer stated unit was not getting to temp when set to bake. I diagnosed unit and saw that the bake element was broken. I replaced it and tested unit. U it is now heating properly.

We serviced a

MAYTAG WASHER

Model MVWC400VW0

Near Rochester, NY 14610

James

Job Details: 03/21/2023

Unit sounds like its straining to spin out. Bolts fell out of gearcase. Reinstalled bolts with loktite. Gearcase is worn causing vibration. Customer opt to not repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Parish, NY 13131

Chuck G

Job Details: 03/21/2023

"Replaced compressor and drier, vacuum unit down to 500 microns recharge unit with 128 Grames R134a evap had a frost pattern and unit tested good"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS

Near West Monroe, NY 13167

Chuck G

Job Details: 03/21/2023

"Customer stated outer door glass by installer, verified issue. Ordering part number w11620704; ordrng 1 W11620704 (Outer door glass)"

We serviced a

KITCHENAID RANGE

Model KFGG504KPS0

Near Syracuse, NY 13212

Chuck G

Job Details: 03/21/2023

"Inspected right front burner would not light, replaced electrode reinstalled and unit tested good"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Baldwinsville, NY 13027

Chuck G

Job Details: 03/21/2023

After inspection balance ring was cracked and found bad suspension rods. Replaced all four suspension rods and balance ring. Recalibrated unit checked for codes everything functions normal

We serviced a

MAYTAG DRYER

Model MGDC400VW0

Near Rochester, NY 14610

James

Job Details: 03/21/2023

"Unit not heating. Thermal fuse blown. Replaced fuse and verified operation. One year warranty on repair. ; used 1 Wp3392519 (Fuse), and 1 Sh15 from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ 0

Near Hamlin, NY 14464

Dave L

Job Details: 03/21/2023

Replaced harness and drain pump. Re routed drain hose so it would not link when re installed. Tested ok.

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Rochester, NY 14621

Andres V

Job Details: 03/21/2023

This is not the dryer that was supposed to be worked on. Rent a center needs to call third party billing and have dispatch be sent out.

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Rochester, NY 14621

Andres V

Job Details: 03/21/2023

Customer stated that unit would randomly show error code F1E0 for internal board error and they would have to unplug unit then plug it back in. I could not get unit to duplicate but I did replace ACU then tested unit. Unit is working properly.

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BB2

Near Rochester, NY 14621

Andres V

Job Details: 03/21/2023

Customer stated that rent a center told her this unit is under warranty. Customer needs to call rent a center and have them send a dispatch to us so we can complete the job. ; saved tckt

We serviced a

WHIRLPOOL OVEN

Model WEG750H0HZ0

Near Churchville, NY 14428

Andres V

Job Details: 03/21/2023

Customer stated when they tried to bake unit would give error code F8E0 for slow fan speed. I took off front panel and saw spinning but very slowly. Unit needs new fan. ; ordrng 1 W11107275 (Cooling fan)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, NY 14624

Andres V

Job Details: 03/21/2023

"Customer stated unit was not starting a cycle. I diagnosed unit found a broken wire going to the pump, when I moved wire around unit started draining. Unit needs new harness. ; ordrng 1 W11643701 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Fayetteville, NY 13066

Chuck G

Job Details: 03/21/2023

"Complaint water and ice do not function. Verified no stored codes in ice mzker. Verified no water stored within UI board, repeirced water spicket in the basement, replaced fresh food compartment water valve did not resolve issue, spiket in basement was not fully opened found ice in water line and thawed out with steamer, unit tested good. If issue persist order heater and main control"

We serviced a

WHIRLPOOL DISHWASHER

Model WOTTSOSAKZ0

Near Syracuse, NY 13215

Chuck G

Job Details: 03/20/2023

Customer stated that unit is leaking. After inspecting unit i found the heater is leaking- unit had bad heater. Replaced heater. Left old heater with customer. Unit tested good. ; used 1 W11537778 (Heater) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB03

Near Rochester, NY 14616

Dave L

Job Details: 03/20/2023

Adjusted feet due to door not closing /sealing properly. Door tested ok afterwards.

We serviced a

KITCHENAID OVEN

Model KODE507ESS

Near Henrietta, NY 14467

Josh Henchen

Job Details: 03/20/2023

"Customer stated oven keeps tripping breaker. Checked and found no codes. Tested oven, breaker tripped after about 8 mins oven reached 250. Customer needs a new breaker, recommended an electrician/contractor. Range checks good."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Rochester, NY 14616

Andres V

Job Details: 03/20/2023

Customer stated unit was shaking and leaking oil. I diagnosed unit found unit was shaking. I checked the pedestal feet saw that the nut was not screwed up so prevent legs from moving. As to the oil I believe it is soap residue from the dispenser running down the front of the unit.

We serviced a

KENMORE DRYER

Model 11068132410

Near Irondequoit, NY 14622

Andres V

Job Details: 03/20/2023

Replaced the UI. Tested unit. Unit is now working properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Fayetteville, NY 13066

Chuck G

Job Details: 03/20/2023

"Unit has a leak, low pressure-26 and high pressure 70, equalized at 0 in 10 min. Charged with 140 lbs of nitrogen, lost .06 lbs in 18 minutes. Could not find a visible spot in leak. Called tech line . SR#7735987758"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Rochester, NY 14609

Andres V

Job Details: 03/20/2023

"Customer stated unit is not washing. I diagnosed unit found error code for wash motor not running. I replaced the pump and tested unit but was still getting same result. I took off front panel and tested voltage output found 113v to pump. Part is bad and needs to be re-ordered. ; ordrng 1 W11085683 (Pump and sump), dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"

We serviced a

JENN AIR DISHWASHER

Model JDB9800CWS2

Near Fairport, NY 14450

Andres V

Job Details: 03/20/2023

I replaced the light went to put on harness but saw that it was different then the original one. Parts list says this is the correct part number but it's not. I called whirlpool to ask what is the correct part number but they said also the part i had. I got a part number of the original harness and found that it is a part. Ordering part number thats on the original harness. Sr 7735985509; ordrng 1 W10808285 (Light harness)