We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ
Near Brockport, NY 14420
Dave L
Job Details:
09/13/2021
Replaced upper left RC module that was shorted. Unit tested ok; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Avon, NY 14414
Steve
Job Details:
09/13/2021
"Found the belt had been slipping causing squealing. Replaced belt. The actuator was not shifting properly. Replaced actuator. ; used 1 Wpw10006355 (Shifter), and 1 W11239857 (Belt) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG745H0FS1
Near Caledonia, NY 14423
Steve
Job Details:
09/13/2021
Adjusted the simmer for flames to high in simmer. The flames look good and customer is satisfied.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Geneseo, NY 14454
Steve
Job Details:
09/13/2021
Found the fan in freezer encased with ice. The blade had been broken. The door was not installed correctly causing warm air to enter freezer. Reinstalled door properly. Ordering fan blade. ; ordrng 1 WP2163777 (Fan blade)
We serviced a
WHIRLPOOL DRYER
Model WGD49STBW2
Near North Chili, NY 14514
Dave L
Job Details:
09/13/2021
Replaced burner assembly due to poor heat. Unit tested good
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ
Near Rochester, NY 14626
Dave L
Job Details:
09/13/2021
Replaced mounting but that was missing.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14623
Dave L
Job Details:
09/13/2021
Unit will not spin or agitate. Dc supply from control is momentary on start up but then goes away. Control is not functioning properly ; dspstn on spec-tagged invntry: 1 W11116592 CONTROL
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrf535swhz00
Near Rochester, NY 14626
Dave L
Job Details:
09/13/2021
"Icemaker functioning. Found ice side of dual valve open when testing ice maker. Ordering valve ; ordrng 1 WPW10420083 (Dual valve) and 1 WPW10420083 (Valve), dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25QAWH10
Near Hilton, NY 14468
Dave L
Job Details:
09/13/2021
Customer Is experiencing temperature swings in the freezer and fresh food section. Found freezer at -1 on arrival with normal temps in the fresh food section. The unit will run if thermostat is moved. Ordering thermostat. Customer is aware that many systems on this unit are unrepairable at this point due to age. ; ordrng 1 WP2315562 (Cold control) and 1 Sh (Sh)
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Webster, NY 14580
Dave F
Job Details:
09/13/2021
"Checked bridging of ice cubes, ice looks good. Jamming of ice maker may be caused by using crushed ice on a regular basis. Replaced ice container and separator on unit. Tested unit. dispensing regular and crushed ice as it should. Separator door is sealing as it should. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11185686 ICE- CONTNR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHV00
Near Webster, NY 14580
Dave F
Job Details:
09/13/2021
"Water leaking behind unit. Water hose going from water valve to fill tube is disconnected from fill tube and hose clamp has been removed. Needs new fill tube, water hose, elbow and insert. Ordering fill tube, water hose, elbow and insert. ; rqstng P&A on 1 W11176463 (Fill tube) and 1 WPM0114003 (clip- spee) and 1 WPA3223101 (insert- pl) and 1 W11120581 (tube-water)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Penfield, NY 14580
James
Job Details:
09/13/2021
Replaced front panel and inspected. Unit functions properly.
We serviced a
WHIRLPOOL OVEN
Model WFE361LVB0
Near Webster, NY 14580
James
Job Details:
09/13/2021
Lf burner not getting hot and hot indicator stuck on. Need infinite switch. Scpaid on washer. ; ordrng 1 WPW10434452 (Infinite switch) and 1 Sh15
We serviced a
MAYTAG DRYER
Model LDG9334AAE
Near Webster, NY 14580
James
Job Details:
09/13/2021
"New motor did not come with wiring diagram. Called techline for wire conversions. Replaced motor,belt and blower. Tested and unit functions properly. One year warranty on repairGrey 4Red 5Yellow 6Wb 1Bp 2 Sr 7731722196"
We serviced a
WHIRLPOOL OVEN
Model WFG535S0JS1
Near Rochester, NY 14625
Dave F
Job Details:
09/13/2021
Replaced main control and DSI board on unit. Tested unit to 350degrees. Made sure once it turned off it would turn back on. Found pans in drawer at bottom of unit were sitting higher than the pan. This may cause grounding of the spark and not allowing oven to light. All functions now sparking and igniting as expected. Unit tested good.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, NY 14618
Dave F
Job Details:
09/13/2021
F9E1 not draining error code. Found debris in drain pump blocking it from working. Removed debris and reinstalled drain pump. Ran diagnostics and unit is now draining as expected. If problem persists order control W11462459 and pump W11414076.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHDXVY010
Near Fairport, NY 14450
Dave F
Job Details:
09/13/2021
"Customer complaint ice build up on bottom of freezer and ice maker not making as much ice as it should. Checked temperature in freezer is 4 degrees. Found duck bill on drain tube was plugged with debris. Followed service pointer W10632338E. Replaced drain tube which the part is covered. Defrosted evap section f freezer and drain pan. Needs new ice maker. Ordering ice maker W10884390. Cleaned condenser coils. ; ordrng 1 W10884390 (icemaker), used 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Walworth, NY 14568
Dave F
Job Details:
09/13/2021
Replaced heater element following service pointer W11540964. Tested unit in diagnostics. Heater is working. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Caledonia, NY 14423
Dave F
Job Details:
09/08/2021
"Unit not spinning wash plate was stuck on had to break off found the drive hub was worn found the splines on the gearcase are worn unit needs new gear case ordering gearcase . Ordering another drive hub to replaced the one I installed . ; rqstng P&A on 1 W11454734 (Gearcase) and 1 W10528947 (drive hub kit), dspstn on spec-tagged invntry: 1 W10528947 HUB"
We serviced a
MAYTAG DRYER
Model MDE3500AYW
Near Pittsford, NY 14534
Evan
Job Details:
09/08/2021
Customer stating that unit is producing noise while in use. Discovered that roller on right side is seized causing issue. Replaced rollers on both sides. Ran test cycle. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WPW10514110
Near Rochester, NY 14618
Dave F
Job Details:
09/08/2021
"Complaint fresh food section not cooling and loud clicking sound. Unit was unplugged on arrival. Drain pan was full of water, almost overflowing. Plugged in unit, evap developed good frost pattern. Measured amperage at compressor, drawing 1 amp. Checked voltage going to bi metal, is receiving 120 volts. Bi metal is bad causing the unit not to go into defrost. Ordering bi metal WPW10514110. ; ordrng 1 WPW10514110 (motor evaporator)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Fairport, NY 14450
Dave F
Job Details:
09/08/2021
Machine stuck in spin. Was able to get unit out of spin cycle. Put unit into diagnostics. No error codes. Calibrated unit. Ran auto diagnostics. Everything working as expected.
We serviced a
WHIRLPOOL WASHER
Model WTW6700TW2
Near Ontario, NY 14519
Dave F
Job Details:
09/08/2021
Replaced drain pump on unit. Tested unit in diagnostics. No leaks. Unit tested good.
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258VEM5
Near Pittsford, NY 14534
Evan
Job Details:
09/08/2021
"Customer stated that unit is not producing ice and would like fridge looked over. Found that bail arm was not properly installed on ice Maker causing ice maker not toRun a harvest cycle. Reinstalled ice maker and ran harvest cycle and fill test. Unit is now working as it should. Found that freezer door gasket has additional insulation helping with sealing issue. Customer would like gasket replaced. Inspecting ice maker technician broke thermistor cover. Ordering replacement cover ; ordrng 1 W10443316 (Gasket) and 1 WP67003924 (Thermistor cover), used 1 S&H from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFZ01
Near Ontario, NY 14519
Dave F
Job Details:
09/08/2021
"30 degrees in fresh food section. 15 in freezer section. Checked frost pattern, only top rung of evaporator in frosted. Checked amperage at compressor, 0.6amps. Compressors low amperage caused by low refrigerant. Customer will seek new unit."
We serviced a
MAYTAG DRYER
Model MEDC415EW1
Near Webster, NY 14580
Dave F
Job Details:
09/08/2021
Dryer not starting . Outlet is still bad customer is trying to get an electrician to come out and fix . Told customer that the outlet has to be fixed before we will come out again . Customer says the timer is hard to turn and it stays on while running into wrinkle control . Will order customer new timer but they must have the outlet fix before we will come out . Ordering timer . Customer will call when outlet is fixed . ; ordrng 1 WPW10185992 (timer)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Penfield, NY 14526
Dave F
Job Details:
09/08/2021
"Fresh food section not cooling. Found layer of frost on top of fresh food evap. The fresh food evap fan is was not running. Changed defrost mode from adaptive to basic. Defrosted evap. Tested fan in diagnostics and would not spin. Could see fan moving slightly trying to start. Replaced evap fan, outside thermistor and defrost thermistor. Placed defrosted thermistor in correct location according to service pointer. Foil taped and zip tied thermistor. Strapped evaporator away from the front panel. Ran test 4 in diagnostics. Unit tested good."
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Penfield, NY 14526
Dave F
Job Details:
09/08/2021
Customer smells burning and hearing loud arcing sounds. Found wire going from transformer going to capacitor had been shorting against metal mounting bracket. Customer still had old transformer we replaced transformer with the older one. Tested unit. Unit tested good. Heating well.
We serviced a
JENN AIR RANGE
Model JES9900BAS
Near Victor, NY 14564
Dave F
Job Details:
09/08/2021
Right front burner operating normal on small burner. When large burner is on the switch is causing the burner to cut out randomly and not heat to full temperature. Element seems to be working . Ordering switch WPW10185286 . Ordering element as well to bring with W10823722; ordrng 1 WPW10185286 (switch-inf) and 1 W10823722 (elmnt-surf)
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW2
Near Rochester, NY 14616
James
Job Details:
09/08/2021
Replaced ui and tested. Spin turned on on all cycles and Normal cycle with med soil is 55 minutes. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW2
Near Rochester, NY 14616
James
Job Details:
09/08/2021
Replaced ui and tested. Spin turned on on all cycles and Normal cycle with med soil is 55 minutes. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Fairport, NY 14450
Evan
Job Details:
09/08/2021
Customer stated that lights in fridge are dim. Found that led module in freezer has gone out. Fridge and freezer leds are in sync. Ordering freezer module ; ordrng 1 WPW10515057 (Led module (Freezer))
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Rochester, NY 14618
Evan
Job Details:
09/08/2021
Replacing gas valve regulator due to unit being red tagged by local gas company for leak inside oven. Replaced regulator. Tested unit. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Rochester, NY 14618
Evan
Job Details:
09/08/2021
Replacing gas valve regulator due to unit being red tagged by local gas company for leak inside oven. Replaced regulator. Tested unit. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14611
Evan
Job Details:
09/08/2021
Customer stated that lid lock light was not turning on when running cycle. Confirmed issue. Checked for error codes. No codes present. Ran test cycle. Lid lock light was illuminated during this cycle. Reset control after cycle finished. Confirmed light was functioning. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14611
Evan
Job Details:
09/08/2021
Customer stated that lid lock light was not turning on when running cycle. Confirmed issue. Checked for error codes. No codes present. Ran test cycle. Lid lock light was illuminated during this cycle. Reset control after cycle finished. Confirmed light was functioning. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Rochester, NY 14624
Evan
Job Details:
09/08/2021
Replacing high voltage board and user interface due to lights failing to operate inside refrigerator. Replaced both boards. Confirmed function. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Rochester, NY 14624
Evan
Job Details:
09/08/2021
Replacing high voltage board and user interface due to lights failing to operate inside refrigerator. Replaced both boards. Confirmed function. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14619
Evan
Job Details:
09/08/2021
Replacing outer-door glass due to glass breaking while customer was opening door. Replaced glass. Tested unit. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14619
Evan
Job Details:
09/08/2021
Replacing outer-door glass due to glass breaking while customer was opening door. Replaced glass. Tested unit. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Rochester, NY 14608
Evan
Job Details:
09/08/2021
Customer stated that unit will not agitate. Found unit had basket speed fault code. Discovered unit had nidec actuator installed and shifter was coming out of position. Replaced actuator and tested unit. Unit tested good ; used 1 Wpw10006355 (Actuator) from stock
We serviced a
WHIRLPOOL DRYER
Model WED8500BW0
Near Rochester, NY 14617
Evan
Job Details:
09/08/2021
"Customer stated that unit would not run cycle. Discovered that thermal fuse tested open causing issue. Also blower was very clogged with lint. Replaced fuse and cleaned blower trap. Unit tested good ; dspstn on spec-tagged invntry: 1 WP3390719 FUSE-THERMAL , used 1 S&H from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochester, NY 14616
James
Job Details:
09/08/2021
Ff door damaged in shipping. Replaced freezer door and inspected unit. Water leaking out of lh ff vent. Found ice under defrost tray. Adjusted tray so water flows into drain. Customer is to monitor.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Hilton, NY 14468
Dave L
Job Details:
09/08/2021
Found unit with hot water supply shut off. This was causing a long fill error. Tightened supply hose and turned water supply on. Ran load size calibration. ; dspstn on spec-tagged invntry: 1 W11170317 CNTRL- ELEC
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Hilton, NY 14468
Dave L
Job Details:
09/08/2021
"Bail arm had becomeDisconnected from the ice maker. S/c waived per ATEC Warranty. Both fresh food door gaskets are torn. Ordering gaskets ; ordrng 2 W10830283 (Gasket)s, dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWB02
Near Spencerport, NY 14559
Dave L
Job Details:
09/08/2021
Replaced clogged drain tube per S38253. Removed excess ice fromPan and freezer bottom. ; used 1 W10619951 (Drain tube) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW02
Near Rochester, NY 14616
James
Job Details:
09/08/2021
Replaced evap fan and fan turned on properly.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Webster, NY 14580
James
Job Details:
09/08/2021
Unit giving f8 error. Replaced float switch and tested. Unit drained properly with no leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Webster, NY 14580
James
Job Details:
09/08/2021
Rh door not shutting. Removed door and inspected. Door bushing broke off from Plastic trim on door. Spray foam never filled bottom of the door to support bushing. Need door. Customer going to contact whirlpool for authorization from defective door. Order LW10858417; ordrng 1 Door (Door) and 1 Sh15
We serviced a
KITCHENAID DISHWASHER
Model KDTM384EBS1
Near Sodus, NY 14551
James
Job Details:
09/08/2021
Customer said she doesn't need service at this time.
We serviced a
MAYTAG DRYER
Model MED5630HC0
Near Marion, NY 14505
James
Job Details:
09/08/2021
Replaced ui and control and tested diagnostics. Ui passed. Ran timed dry and time counted down appropriately.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HS0
Near Webster, NY 14580
James
Job Details:
09/08/2021
Bottom led in display burned out so time and temperature are not displaying properly need clock. Customer going to wait on repair Quoted 471.64. If problem persists replace W11256088
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Irondequoit, NY 14609
Dave L
Job Details:
09/08/2021
Found fresh food section at 34 and freezer at 2. No frost build up on evaporators. Customer thermostat reading in the low 40s in the fresh food section. Made customer aware of the discrepancy. Unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Rochester, NY 14617
Dave L
Job Details:
09/08/2021
Unable to get unit into diagnosticsFrom door control. Unit will not run any loads but lights and displays are on. Called techline. Unable to prove data feed from Orion board is being read at door control. Voltage was constant at 12vdc. Reseated all connections. Techline recommending replacing Orion board. This will be at the customer expense as this issue is u related to the defrost heater. ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Rochester, NY 14616
Dave L
Job Details:
09/08/2021
Replaced shorted freezer led ; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
WHIRLPOOL DRYER
Model WED7600XWG
Near Rochester, NY 14612
Dave L
Job Details:
09/08/2021
Found worn belts rollers and felt. Returning with replacements. ; ordrng 1 Felt and 2 WPW10314173 (Roller)s and 1 WP8544742 (Blower belt) and 1 WP8547157 (Drum belt) and 1 Sh
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Rochester, NY 14626
Dave L
Job Details:
09/08/2021
Customer is having mixed results with items spinning out. Usually on heavier items. No errors stored in diagnostics. Ran service diagnostics cycle to verify operation. Ran factory reset and load sizeCalibration. Unit spinning properly afterwards ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
KENMORE WASHER
Model 11025132411
Near Rochester, NY 14626
Dave L
Job Details:
09/08/2021
Replaced hub and wash plate. Adjusted loose cam. Unit tested ok; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW
Near Macedon, NY 14502
Steve
Job Details:
09/08/2021
Found the drain clean out was plugged causing long drains and stopping mid cycle. Cleared drain and the washer checked good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Newark, NY 14513
Steve
Job Details:
09/08/2021
customer was not home but son let me in to inspect washer. Found no error codes. The hot water to the washer is very poor and just drizzling out. This will stop washer from completing a cycle on any cycle except tap cold. Recommend to repair hot water to washer or use tap cold cycle.
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Newark, NY 14513
Steve
Job Details:
09/08/2021
"Found the dryer would not respond when trying to turn power on. On inspection found there is evidence of rodent damage on the control and the cable from control to user interface face. Took quick pics. Quoted for repair and customer denied repair and refused to pay service fee. Due to rodent damage this is not covered by warranty. ; rqstng P&A on 1 W11124284 (Control) and 1 W10906300 (Cable ui), ordrng 1 Sh15 (Shipping), states that autho needed"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Geneva, NY 14456
Steve
Job Details:
09/08/2021
Replaced door for warped liner and not sealing.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Geneva, NY 14456
Steve
Job Details:
09/08/2021
Found the ice maker mad not shutting off when full. The bail arm was not in correct position. Reattached bail arm to correct position in gear and the ice maker tested good. ; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Clifton Springs, NY 14432
Steve
Job Details:
09/08/2021
customer has service contract with Lowes. Customer is calling for dispatch. Found F8e1 error code for low water Customer has hot water valve shut off. Customer is going to repair water line and monitor. ; dspstn on spec-tagged invntry: 1 W11322903 CNTRL- ELEC
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Shortsville, NY 14548
Steve
Job Details:
09/08/2021
Replaced outer glass for glass falling off. The door tested good.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Victor, NY 14564
Steve
Job Details:
09/08/2021
Replaced main control on last trip and replaced harness connection today. Tested washer in diagnostics and it worked as expected. ; dspstn on spec-tagged invntry: 1 W11354541 STATOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV00
Near Honeoye Falls, NY 14472
Dave F
Job Details:
09/03/2021
Fresh food section 37 degrees. Freezer section 5 degrees. Both were set to 3 which is 1 warmer than recommended. Checked amps on compressor was 1.1 amps . Ohm out compressor is good . Found the mullion was not closing right and leaving gap between both doors and possibly causing temperatures to be warmer then they should . Called techline SR 7731668160 went over unit . Unit is running as expected tested good . Start device is good . Fixed mullion and adjusted the door hinges so the mullion is hitting correctly. Customer said ice maker is slow at making ice could be due to temperatures. Customer will monitor ice maker and if problem persists order W10884390 ice maker . ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE
We serviced a
WHIRLPOOL RANGE
Model WFE515S0EW0
Near Farmington, NY 14425
Dave F
Job Details:
09/03/2021
Infinite switch for right front burner is bad causing the burner to always be on high when not in off position. Replaced infinite switch. Tested right front burner and is now working as expected. Unit tested good
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Fairport, NY 14450
Dave F
Job Details:
09/03/2021
Replaced dispenser on unit. Ran auto diagnostics and verified dispenser opening soap door and dispensing rinse aid. Unit tested good. If problem persists order control
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Webster, NY 14580
Dave F
Job Details:
09/03/2021
12 degrees in ice maker bin. 35 degrees in fresh food section. -2 in freezer section. Ice is jamming in ice bin . Raise legs on unit more for correct bridging. Called techline SR 7731664327 said crushed ice can cause that to happen if you are using it all the time . Techline said to order ice bin and separator ordering parts ; rqstng P&A on 1 W11185686 (ice-contnr) and 1 WPW10353552 (separator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Hilton, NY 14468
Dave L
Job Details:
09/03/2021
Replaced evap fan and sealed cabinet to liner due to freezer frosting
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14619
Dave F
Job Details:
09/03/2021
Moisture build up on back wall of freezer section. Fan not running. Found ice build up on fan. Frost build up being caused by not having moisture control on. Defrosted fan. Fan is now running. Unit tested good. Found some cock roaches around and inside the unit . Told customer about that and issues that can come with that . Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near West Henrietta, NY 14586
Dave F
Job Details:
09/03/2021
Soap dispenser door has broken clip that connects to the release so the door will not stay closed. Ordering dispenser.; ordrng 1 W10671905 (dispenser)
We serviced a
KITCHENAID MICROWAVE
Model KMBS104EBL03
Near Avon, NY 14414
Dave F
Job Details:
09/03/2021
Replaced display board on unit. Tested unit. Unit tested good.
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Rochester, NY 14611
James
Job Details:
09/03/2021
"Unit won't tumble. Control panel cracked. Tested fuse and belt switch. Bypassed door switch and no power to motor. 118v at relay. Need control and bezel. ; rqstng P&A on 1 W11526004 (Control), dspstn on spec-tagged invntry: 1 W11413567 PANEL-CNTL"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14621
James
Job Details:
09/03/2021
Unit unplugged upon arrival. Evap fan blade came off. Reinstalled fan blade and verified fan. Replaced thermistor and tested. Unit began cooling down to 47. Customer is to monitor. ; used 1 Wpw10383615 (Thermistor) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Rochester, NY 14609
James
Job Details:
09/03/2021
"Basket is rusting apart around ring and getting rust on clothes. Gearcase is leaking oil underneath. Dispenser dumps all the soap once it's filled. ; rqstng P&A on 1 W10811960 (Basket) and 1 W11455453 (Gearcase), ordrng 1 W10734521 (Slider), rqstng P&A on 1 W10861667 (Dispenser)"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Hilton, NY 14468
Dave L
Job Details:
09/03/2021
Customer concerned with a small amount of water on the floor and Drain pump running continuously. Found that the sink the unit drains into is plugged causing water to rise over the drain hose. This is causing pressure sensing issue. Small leak at faucet it running down cold water supply hose and onto the floor. A licensed plumber will be able to correct these issues.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Rochester, NY 14612
Dave L
Job Details:
09/03/2021
Customer noticing a noise during spin. Found locked rotor error in diagnostics. Found rotor bold has backed out allowing motor to wobble on stator. Properly fastened rotor
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HBS02
Near Penfield, NY 14526
James
Job Details:
09/03/2021
Unit vibrating and water pulsates from dispenser. Found condenser rubbing against bottom of freezer cabinet. Installed foam in-between condenser and cabinet. Need valve for shuttering. ; ordrng 1 W11482383 (Valve)
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Webster, NY 14580
James
Job Details:
09/03/2021
"Unit not spinning out. Replaced control and nidec actuator. Ran calibration. Calibration won't finish. Shifter fault. Replaced cam and recalibrated. Unit got stuck in between agitation and spin and made grinding noise. Removed cam and actuator and reseated connections on control and unit passed calibration and diagnostics test cycle; dspstn on spec-tagged invntry: 1 W11419215 CNTRL- ELEC , used 1 Wpw10006355 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Webster, NY 14580
James
Job Details:
09/03/2021
Rh door gasket torn and freezer is freezing rails causing door not to seal. Need gasket and rails. ; ordrng 1 W10830162 (Gasket) and 2 WPW10120018 (Slide.)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV01
Near Webster, NY 14580
James
Job Details:
09/03/2021
Door will fall off as upper hinge pin backs out of bracket. Replaced upper hinge and inspected lower cam. Greased hinges and tested. Left parts.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW02
Near Rochester, NY 14616
James
Job Details:
09/03/2021
"Unit overfrosting replaced thermistor and defrosted air diffuser. Fan is intermittent to function. Need fan ; ordrng 1 WP2315539 (Fan motor), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, NY 14626
Dave L
Job Details:
09/03/2021
Freezer building front near door. Warmer than normal temps. Found full frost pattern and good airflow. Significant liner gap allowing warm air into the unit. Sealed cabinet to liner. Customer to monitor
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Rochester, NY 14618
Evan
Job Details:
09/03/2021
Customer stating that unit was not reinstalled properly after last repair. Found that dishwasher was not flush with countertop causing issue. Readjust tub and reinstalled mounting screws. Had customer confirm that units installation was up to there satisfaction. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Rochester, NY 14620
Evan
Job Details:
09/03/2021
Customer stated that unit is failing to dry dishes. Checked for error code. No codes stored ran test cycle. Confirmed heater was working. Discovered that dispenser is not opening during cycle. Tech suspecting that rinse aid is not dispensing during cycle causing issue. Ordering dispenser ; ordrng 1 WPW10671905 (Dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Rochester, NY 14619
Evan
Job Details:
09/03/2021
Customer stating they are getting low ice production. Tested ice maker and ran harvest cycle. Unit completed harvest cycle as it should. Actuated fill valve on ice maker to confirm unit was filling as it should. Ice maker is filling but has very low water pressure. Tested pressure at dispenser and found that pressure was also weak there. Checked piercing valve and found that piercing valve was stuck 1/2 open causing restriction. Piercing valve will need to be replaced or customer will continue to have issue. ; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Rochester, NY 14624
Evan
Job Details:
09/03/2021
Customer stated unit is still leaking since last repair. Discovered that unit is missing 3rd rack clip on the outside of tub. Unit is leaking from here and dripping down the side of machine. Causing issue. Clip is missing and rack mount is broken. Both will need to be replaced. Ordering rack mount. ; ordrng 1 W11101573 (Third rack mount (left))
We serviced a
MAYTAG WASHER
Model MVW8725BW0
Near Rochester, NY 14624
Evan
Job Details:
09/03/2021
Customer stated that unit is very loud while in spin. Discovered that lower bearing is failing causing issue. Bearing will need to be replaced to correct issue. Quoted customer to replaced bearing. W10435302(bearing Kit) $100.00 S&H $15.00 Labor $134.95 Customer does not want to proceed st this time. Collecting service call fee ; dspstn on spec-tagged invntry: 1 W10435302 BEARING
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Rochester, NY 14619
Evan
Job Details:
09/03/2021
Customer had called to reschedule for next Friday; schdld next appmnt for 9/10 FRI !
We serviced a
KENMORE DRYER
Model 11060022010
Near Rochester, NY 14611
Evan
Job Details:
09/03/2021
Customer stating that unit is failing to heat but is still tumbling. Found that Thermal cut off tested open causing issue. Replaced thermal cut off. Ran test cycle. Unit tested good ; used 1 279816 (Thermal fuse) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Rochester, NY 14609
Evan
Job Details:
09/03/2021
Replacing lid lock due to lock not actuating when starting cycle. Replaced lock. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Rochester, NY 14623
Dave L
Job Details:
09/03/2021
"Replaced compressor. Unit passed nitrogen pressure test. Charged Unit and observed full and complete frost pattern. Tested defrost. Unit will not send voltage to defrost heater. Ordering defrost controller ; ordrng 1 4388931 (Adaptive defrost), dspstn on spec-tagged invntry: 1 W11504429 COUPLER BR 7.5X 6 and 2 W11506619 COUPLER"
We serviced a
WHIRLPOOL DRYER
Model WGD49STBW2
Near North Chili, NY 14514
Dave L
Job Details:
09/03/2021
Dryer is not dryer clothes. Vent testing ok. Gas coils failing to ignite at the end of the cycle. This set up requires a burner assembly change to switch coil style. Ordering burner assembly ; ordrng 1 W10823508 (Burner assembly)
We serviced a
WHIRLPOOL WASHER
Model TAWS700EQ1
Near Rochester, NY 14617
Evan
Job Details:
09/03/2021
Customer stated that unit is not spinning out correctly. Discovered that gear case is producing lots of noise and clutch will need to be replaced tech is able to stop basket by hand while in spin. Quoted customer for repair. Customer does not want to proceed due to age of machine. S/C fee is on job 104082; dspstn on spec-tagged invntry: 1 285753A COUPLING
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Henrietta, NY 14586
Steve
Job Details:
09/01/2021
Tested washer and found no error codes. The washer was paused on arrival. The washer drain as expected. Found the washer would squeal when going into spin.. replaced belt and the washer tested good. ; used 1 W11239857 (Belt) from stock
We serviced a
MAYTAG WASHER
Model LAT9804AAE
Near Rochester, NY 14613
Evan
Job Details:
09/01/2021
Replacing bearing seal due to unit leaking while in use. Unit was leaking from tub seal. Replaced seal and ran test cycle. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Webster, NY 14580
Evan
Job Details:
09/01/2021
Customer stated that unit was failing to respond to commands on keypad. Control lock was on during initial diagnosis of machine. Turned off control lock and started cycle to confirm function. Ran diagnostic cycle and checked for error codes. Unit did not have any codes present at this time. Ran diagnostic cycle. Unit completed cycle as it should. Tech cannot replicate issue at this time keypad is functioning as it should. If issue occurs please order keypad and return . Quote for repair is below. Collecting service call fee for now W10902370 - User Interface $200.00 Labor $76.40 S&H $15.00
We serviced a
JENN AIR MW-HOOD COMBO
Model JMV8208CS3
Near Ontario, NY 14519
James
Job Details:
09/01/2021
Door latches disconnected and fell inside cabinet. Replaced door switches and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK