Service History 64 - Appliance Tec

We serviced a

KITCHENAID DISHWASHER

Model KUDE70FXSS4

Near Walworth, NY 14568

Jeremy

Job Details: 04/10/2023

"Unit is leaking from hose between sump and wash motor. Replaced sump, unit no longer leaking."

We serviced a

MAYTAG WASHER

Model MHW5630HC

Near Macedon, NY 14502

Jeremy

Job Details: 04/10/2023

Complaint unit not draining. Product not in location with water supply or drain. Plugged unit in found no error codes. Verified drain pump and spin operation in diagnostics. Unit needs to be in location with water supply and drain if further service is needed. Unit appears to be working as designed.

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Brockport, NY 14420

Dave L

Job Details: 04/10/2023

Replaced tub and suspension due to auto balance error. Ran diagnostics to recalibrate. Unit is now throwing a inlet thermistor error code before it finishes calibrating. Discovered that the water valve is missing its inlet thermistor. Ordering valve assembly to install thermistor; ordrng 1 W11624934 (Valve assembly)

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Macedon, NY 14502

Jeremy

Job Details: 04/10/2023

Unit not spinning clothes out. F5E2 error for door lock failure. Lock tested good per tech sheet. Ordering control board.; rqstng P&A on 1 W11322901 (Control)

We serviced a

KITCHENAID OVEN

Model KOSE900HBS00

Near Spencerport, NY 14559

Dave L

Job Details: 04/10/2023

Installed UI. Oven still powering on as a double oven. Re ordering UI again; ordrng 1 W11400291 (UI)

We serviced a

WHIRLPOOL WASHER

Model WTW4930XW3

Near Rochester, NY 14617

Dave L

Job Details: 04/10/2023

Washer would not spin all the way dry due to pressure sensing being off. Tightened pressure hose and re calibrated unit. Customer to monitor ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Macedon, NY 14502

Andres V

Job Details: 04/10/2023

Customer stated unit stopped dispensing water and making ice. Diagnosed unit found water supply was shut off. Turned back on and tested it. Unit is working properly

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Webster, NY 14580

Andres V

Job Details: 04/10/2023

"Cleaned out vent and inside of unit and inspected rollers, pulley and belt."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS1

Near Bloomfield, NY 14469

Jeremy

Job Details: 04/10/2023

Door latch is catching causing door to get stuck requiring extra force to open. Ordering door latch and strike.; ordrng 1 W11412299 (Latch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Dansville, NY 14437

Jeremy

Job Details: 04/10/2023

Customer concerned about noises coming from unit. Stated it sounded like groaning and whistling noises. I explained that noises like that are consistent with refrigerator operation. Unit was running quietly during visit and cooling properly. Advised customer to try and capture recording of sound if they are still concerned about it. Unit operating as expected.

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW0

Near Rochester, NY 14616

Dave L

Job Details: 04/10/2023

Customer concerned with rattling noise coming from dryer. Found broken blower. Replaced blower. Tested ok; dspstn on spec-tagged invntry: 1 WP697772 BLOWER

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Webster, NY 14580

Andres V

Job Details: 04/10/2023

Called techline again to let them know issue is still ongoing. Techline suggest clearing pressure hose and running afresh tablet. Sr7735070748

We serviced a

WHIRLPOOL RANGE

Model KFEG504KPS3

Near Webster, NY 14580

Andres V

Job Details: 04/10/2023

"Customer stated unit would not stop convection cycle when it was turned off. Relay was staying open, I replaced the control. Tested unit, now working properly."

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Irondequoit, NY 14609

Andres V

Job Details: 04/10/2023

"Customer stated unit was making a grinding noise. I could not duplicate noise but customer had recording. noise sounded like belt or cam sqt sent both parts out, I replaced them and tested it. Unit is working properly. W11239858 belt W10721967 cam"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Rochester, NY 14626

Dave L

Job Details: 04/10/2023

Replaced intermittently operating console. Customer toMonitor.

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS4

Near Rochester, NY 14609

Andres V

Job Details: 04/10/2023

Checked parts before installing them and saw that they sent out the wrong part. Reordering side panel. ; ordrng 1 WPW10162245 (Side panel)

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Brockport, NY 14420

Dave L

Job Details: 04/10/2023

Found drain blockage in plump clean out causing a long drain error. Cleaned pump. Tested ok. ; dspstn on spec-tagged invntry: 1 W11458345 PUMP- WATER

We serviced a

WHIRLPOOL WASHER

Model NTW4519JW2

Near Brockport, NY 14420

Dave L

Job Details: 04/10/2023

Customer states hot water valve has been leaking into machine. Replaced valve assembly. Tested ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW00

Near Clay, NY 13041

Chuck G

Job Details: 04/10/2023

Customer stated that unit stopped freezing a few weeks ago. Fresh food temp 34.7 and freezer temp 8.8. Compressor drawing .71 amps evaporator has a full frost pattern. I explained to the customer that the issue is with the ambient temperature as the unit is in the garage which is not heated. Unit tested good

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Salina, NY 13090

Chuck G

Job Details: 04/10/2023

"Unit not spinning out. Codes F7E1. Replaced basket , hub and gearcase. Calibrated unit. Ran a diagnostic cycle - operated as intended. Unit tested good."

We serviced a

JENN AIR 50#IM 18' FS

Model JUIFX15HX01

Near Clay, NY 13088

Chuck G

Job Details: 04/10/2023

"Replaced drain pump , tube , clamps and leg. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Syracuse, NY 13208

Chuck G

Job Details: 04/10/2023

"Fresh food compartment not cooling. Freezer temp 2.3, deli drawer/produce bins temps 34.3 fresh food 54.4. I found that someone has cut into all the air tower vents to open them up preventing the air flow to make it up the air tower. I used sealed putty to block the vents that was cut out enabling the air flow to make it up the air tower. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW5

Near Warners, NY 13164

Chuck G

Job Details: 04/10/2023

Customer canceled service.

We serviced a

WHIRLPOOL FREEZER

Model GAFZ30FDGB02

Near Memphis, NY 13112

Chuck G

Job Details: 04/10/2023

"Upon replacing compressor i discovered that the suction port was 10mm. Ordering 10/8 W11504413, 10/6 W11504414 and 5NK W11506623. ; ordrng 1 W11504413 (10/8) and 2 W11504414 (10/6)s and 1 W11506623 (5NK line)"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Fairport, NY 14450

Josh Henchen

Job Details: 03/30/2023

"Customer stated washer is shaking/vibrating excessively. Checked and found no codes. Ran diagnostic cycle, all functions as expected. Ran Drain and spin, found front left foot tapping on floor, adjusted front left foot, washer stopped vibrating excessively. Washer checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Rochester, NY 14611

Andres V

Job Details: 03/30/2023

I replaced the single valve. Tested it unit is dispensing water.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDW01

Near Spencerport, NY 14559

Dave L

Job Details: 03/30/2023

Documented temperature concerns with techline Sr7736064246. Put a data logger in the freezer to get temperature average data at recommended setting. Returning with bi metal. ; ordrng 1 W11577969 (Bi metal harness)

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BB2

Near Rochester, NY 14621

Andres V

Job Details: 03/30/2023

Customer stated unit is not baking or broiling. I diagnosed unit found ignitor getting voltage but not lighting. I called extended warranty company for approval for job they approved the replacing of the ignitor and gave me a confirmation number to request payment (175406). Unit is now working properly. ; used 1 12400035 (Ignitor kit) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Webster, NY 14580

James

Job Details: 03/30/2023

Replaced control and inspected door harness. Found no damaged wires. Customer is to monitor. Left harness.

We serviced a

WHIRLPOOL COOKTOP

Model WGE745C0FS05

Near Rochester, NY 14612

Dave L

Job Details: 03/30/2023

Replaced right front burner switch due to burner not cycling as designed. New switch tested ok. ; dspstn on spec-tagged invntry: 1 WPW10312185 SWITCH-INF

We serviced a

KENMORE WASHER

Model 110.49962602

Near Rochester, NY 14626

Dave L

Job Details: 03/30/2023

Replaced torn bellows. Tested ok. ; ordrng 1 Sh (Sh)

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Webster, NY 14580

Andres V

Job Details: 03/30/2023

"Customer stated that unit was shaking to the point that it damaged the cavity of the unit. I diagnosed unit checked for error codes but did not find any stored. I was able to bend side panel back in place. I ran a high spin speed with some wet towels to see how unit would act. Unit ran cycle successfully without any abnormal shaking. When I pushed basket down I was able to touch the floor, I reccomend replacing the suspension rods. ; ordrng 1 W11400156 (Suspension rods)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Rochester, NY 14617

Dave L

Job Details: 03/30/2023

"Replaced open sump motor. Whirlpool auth for labor only attached in sticky note. ; ordrng 1 Sh (Sh), dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS3

Near Webster, NY 14580

Andres V

Job Details: 03/30/2023

Customer stated unit would not drain. I diagnosed unit found drain hose to have a blockage. I cleared out hose and tested unit. Unit is now draining. ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Webster, NY 14580

Dave L

Job Details: 03/30/2023

"Replaced failed compressor. Unit began cooling after repair. Customer to monitor; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504433 COUPLER BR 6X4 , 1 W11504447 COUPLER BR 5X1.8 , 1 W11506619 COUPLER BR 8 , and 1 W11506635 VALVE 1/4"

We serviced a

MAYTAG DRYER

Model MGD3500FW0

Near Rochester, NY 14624

Dave L

Job Details: 03/30/2023

"Replaced worn idler pulley. Belt and rollers were is great shape. Unit tested good; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 279640 (PULLEY-IDLER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Irondequoit, NY 14617

Andres V

Job Details: 03/30/2023

Helped James with tub replacement.

We serviced a

MAYTAG DRYER

Model MEDB850YW

Near Churchville, NY 14428

Dave L

Job Details: 03/30/2023

"Replaced worn belt idler and inspected unit for wear. Unit tested ok.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 279640 (PULLEY-IDLER) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HW07

Near Brockport, NY 14420

Dave L

Job Details: 03/30/2023

Replaced interlock assembly due to a broken door switch. Unit tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Rochester, NY 14622

James

Job Details: 03/30/2023

Rh gasket torn. Replaced gasket and molded with heat gun.

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near New Hartford, NY 13413

Chuck G

Job Details: 03/30/2023

No codes. Harness connector on stator was damaged and rubbing on the rotor. Replaced stator motor. Removed heater and reinstalled. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Clinton, NY 13323

Chuck G

Job Details: 03/30/2023

Customer states unit is making a groin noise and still washes. Process of elimination wash motor works normal. No stored codes. Noise comes only upper wash arm activations. ; ordrng 1 W10872558 (Fill tube) and 1 W11039869 (Upper spray arm) and 1 W11039888 (Retainer pin) and 1 W10892836 (Docking reta) and 1 W10892835 (Docking reta) and 1 W11545334 (Upper sray arm assembly)

We serviced a

MAYTAG DRYER

Model MGD3100DW0

Near Marcy, NY 13403

Chuck G

Job Details: 03/30/2023

Lint screen wouldnt fully seat into lint shoot. Found heavy blockage of lint preventing it from seating properly. Removed blockage and now lint trap seats properly.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Rome, NY 13440

Chuck G

Job Details: 03/30/2023

Husband cancelled service at the door stated he was not aware the washer was not working. Did not let us in to inspect.

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Oneida, NY 13421

Chuck G

Job Details: 03/30/2023

Customer stated they would start a cycle and almost immediately go to end. Calibrated unit and got code f7e1 replaced shift actuator and cleared codes. Retested everything works good after diagnotics cycle. No return codes.; used 1 Wpw10006355 (Shift actuator) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW

Near Oneida, NY 13421

Chuck G

Job Details: 03/30/2023

"Rand test no stored error codes, check for water leaks nothing visible, check for noises everything sounds normal and no cracks in the tub. Everything works good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GT1SHTXMT04

Near Rochester, NY 14621

James

Job Details: 03/30/2023

Unit not defrosting. Thermostat closed and heater at 30 ohms. Need defrost control. ; ordrng 1 Sh15

We serviced a

KITCHENAID RANGE

Model KSDB900ESS0

Near Rochester, NY 14617

James

Job Details: 03/30/2023

Replaced control and bake element. Tested unit successfully. One year warranty on repair.

We serviced a

KITCHENAID OVEN

Model KEBK101SSS00

Near Canandaigua, NY 14424

Jeremy

Job Details: 03/30/2023

Oven does not heat. Found that cooling fan is not running and thermal fuse tests open. Ordering fuse and cooling fan.; ordrng 1 WP8304452 (Thermal Fuse) and 1 WP8303972 (Cooling Fan)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Macedon, NY 14502

Jeremy

Job Details: 03/30/2023

Unit !making grinding noise during agitation. Found oil leaking from gearcase. Replaced slider and gearcase. Unit checks good.; used 1 W10734521 (SLIDER) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Fairport, NY 14450

Jeremy

Job Details: 03/30/2023

"Ice maker is not cycling. Verified voltage to icemaker. Replaced icemaker, unit tested good."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Irondequoit, NY 14617

James

Job Details: 03/30/2023

"Replaced tub, suspension and bellows. Tested diagnostics and rinse and spin. New unit is not shaking like previous. ; dspstn on spec-tagged invntry: 1 W11314648 BELLOW"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Farmington, NY 14425

Jeremy

Job Details: 03/30/2023

"Unit not draining. Found that drain pump is failing intermittently. Replaced drain pump, unit tested good. If problem persists, replace main control(W11305303).; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV05

Near Victor, NY 14564

Jeremy

Job Details: 03/30/2023

"Doors are uneven and bottom of right door does not seal. Adjusted leveling legs to get doors even on top and bottom but right door still does not seal. Quoted for door replacement, customer wants to consider options before proceeding with repair.; rqstng P&A on 1 W10919633 (Door (DIRECT SHIP TO CUSTOMER)) and 1 Sh18 (Shipping)"

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Rochester, NY 14618

Josh Henchen

Job Details: 03/30/2023

"Customer stated drain hose vibrates so bad during high speed spin which is secured to hot water it vibrates the whole hot water line/piping. Checked and found no codes, Ran diagnostic cycle all functions as expected."

We serviced a

MAYTAG DISHWASHER

Model MDB7749SAM0

Near Rochester, NY 14618

Josh Henchen

Job Details: 03/30/2023

"Customer stated unit was dripping from both sides of door. Checked and found build up on Gasket, bottom door seal cracked, replaced gasket and ordering bottom door seal WPW10497235.; ordrng 1 WPW10497235 (Bottom door seal), dspstn on spec-tagged invntry: 1 W11177741 GASKET"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ

Near Rochester, NY 14610

Josh Henchen

Job Details: 03/30/2023

"Customer stated dishes are not being cleaned. Checked and found F4E3,F2E1,F7E1. Ran diagnostic cycle, pump &Motor failing. Replaced pump and motor, tested, all functions as expected. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR"

We serviced a

AMANA DISHWASHER

Model ADB1400AMS0

Near Pittsford, NY 14534

Josh Henchen

Job Details: 03/30/2023

Customer stated door was dented. Checked and found door dented in center of entire door and bent at bottom center. Ordering door Panel W10671878.; ordrng 1 W10671878 (Stainless door)

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8989SHZ

Near Cazenovia, NY 13035

Chuck G

Job Details: 03/30/2023

Ordered UI ; schdld next appmnt for 4/6 THU 8-10

We serviced a

MAYTAG WASHER

Model MHW6630HC0

Near Pittsford, NY 14534

Josh Henchen

Job Details: 03/29/2023

Helped 58 with stacked unit.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Rochester, NY 14610

Andres V

Job Details: 03/29/2023

Replaced the inner gasket. Tested unit and watched for leaks on the inner door. Unit is now working properly ; dspstn on spec-tagged invntry: 1 W11483553 GASKET

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Honeoye, NY 14471

Josh Henchen

Job Details: 03/29/2023

"Replaced bellows due to damaged bellows, need 2nd man to remove dryer to get to dispenser.; schdld next appmnt for 3/31 FRI !"

We serviced a

KITCHENAID MICROWAVE

Model KEMS308SBL02

Near Fairport, NY 14450

Jeremy

Job Details: 03/29/2023

Microwave is not heating. Checked and found faulty magnetron. Ordering magnetron and inverter board to have on hand.; ordrng 1 W11346197 (Magnetron) and 1 Sh15 (Shipping) and 1 W10217711 (Inverter)

We serviced a

MAYTAG WASHER

Model MHW6630HC0

Near Pittsford, NY 14534

Jeremy

Job Details: 03/29/2023

"Stator is out of phase causing moisture on back of tub and dripping onto floor from vent. Replaced stator, unit checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB04

Near West Henrietta, NY 14586

Jeremy

Job Details: 03/29/2023

"Bail arm on icemaker is getting stuck causing icemaker to not cycle. Replaced icemaker, unit tested good. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"

We serviced a

WHIRLPOOL WASHER

Model WTW2000HW0

Near Syracuse, NY 13224

Chuck G

Job Details: 03/29/2023

Product belongs to Rent-a-Center customer is still renting unit could not verify actual goods date in entitlement unable to proceed with repair

We serviced a

WHIRLPOOL OVEN

Model WFG320MOBS3

Near Syracuse, NY 13224

Chuck G

Job Details: 03/29/2023

Installed new door gasket and replaced defctive oven ignitor. Tested unit everything works good.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Syracuse, NY 13208

Chuck G

Job Details: 03/29/2023

Customer stated dryer takes a very long time to dry clothes. Performed airflow test exhaust was connected to a sock that was causing restriction and failed the test. Remove the sock retested airflow is normal unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC2

Near Baldwinsville, NY 13027

Chuck G

Job Details: 03/29/2023

"Stored codes f2e1, f7e4, f7e3. Confirmed previous replaced shifter was faulty, and replaced again motor operates normal and shifter now functions. Retested and no stored codes everything functions good; used 1 WPW10006355 (Shifter) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Salina, NY 13088

Chuck G

Job Details: 03/29/2023

Diag found stored code f0e2 oversuds cleared code ran diag everything passed. Customer stated washer was shaking and found unit off balance. Adjusted legs and tested under weight everything works good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near East Syracuse, NY 13057

Chuck G

Job Details: 03/29/2023

Replaced bottom coupling and spring for ice auger and ice bucket assembly. Tested and everything works good

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Rochester, NY 14612

James

Job Details: 03/29/2023

Replaced pressure hose and tested. Code did not reappear. Customer is to monitor.

We serviced a

WHIRLPOOL COOKTOP

Model WGE745C0FS05

Near Rochester, NY 14612

Dave L

Job Details: 03/29/2023

Front right burner switch is not cycling properly. Ordering switch; ordrng 1 WPW10312185 (Switch rf)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rochester, NY 14626

Dave L

Job Details: 03/29/2023

Hot water side of valve was damaged and no longer attached to the valveBody. Replaced valve assembly. ; dspstn on spec-tagged invntry: 1 W11210459 VALVE

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ0

Near Rochester, NY 14624

Dave L

Job Details: 03/29/2023

Block has thermal damage due to a loose cord. Ordering block and cord; ordrng 1 WPW10245259 (Block) and 1 PT220 (Cord)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1PHKXPQ

Near Rochester, NY 14620

Dave L

Job Details: 03/29/2023

Customer states defrost drain freezes intermittently. Has been defrosted already. Drain tube is clear. Quoted for drain kit. Customer is going to attempt to repair themselves.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Rochester, NY 14620

Josh Henchen

Job Details: 03/29/2023

Customer stated front door was damaged. Checked and found front door panel damaged in center left side. Ordering door panel W11613483.; ordrng 1 W11613483 (Front panel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJB00

Near Manchester, NY 14504

Jeremy

Job Details: 03/29/2023

"Replaced seized compressor, vacuumed system below 500 microns and charged unit. Unit tested good.; dspstn on spec-tagged invntry: 1 W11504419 COUPLER 1 W11504420 COUPLER BR 8X6 , and 1 W11506623 COUPLER BR 10.5X8"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDW09

Near Geneva, NY 14456

Andres V

Job Details: 03/29/2023

Customer stated that unit was not making ice for a week but yesterday is started too. When I arrived unit had a bin full of ice and their was water in the ice maker mold. I did take ice maker off and checked fill tube. I could not find out why unit was not making ice for that week and now it's working. Customer is to monitor.

We serviced a

MAYTAG WASHER

Model MVWX655DW

Near Rochester, NY 14623

Josh Henchen

Job Details: 03/29/2023

"Customer stated washer still shaking. Checked and found no error codes. Ran diagnostic cycle, found washer undeveloped causing excessive shaking, leveled washer, Ran Drain and spin, all functions as expected. Washer checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Rochester, NY 14607

Dave L

Job Details: 03/29/2023

Replaced and programmed failed jazz board. Tests ok; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Churchville, NY 14428

Dave L

Job Details: 03/29/2023

Coin stuck in dryer fin. Was able to fish out from inside. Tests ok. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJB00

Near Manchester, NY 14504

Dave F

Job Details: 03/29/2023

Helped 58 with sealed system

We serviced a

JENN AIR OVEN

Model JDS1750ES1

Near Williamson, NY 14589

James

Job Details: 03/29/2023

Replaced control and preheated oven successfully. One year warranty on repair.

We serviced a

KITCHENAID 50#IM 18' FS

Model KUID308ESS1

Near Penfield, NY 14526

James

Job Details: 03/29/2023

Unit making too much ice. Thermistor tested out of spec. Replaced thermistor. Customer is to monitor if problem persists replace control

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Penfield, NY 14526

James

Job Details: 03/29/2023

"Unit squeaking and not heating. Replaced rollers and idler. Tightened cabinet screws and replaced gas coils. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT , used 1 279834 (Coil) from stock"

We serviced a

MAYTAG WASHER

Model MVWC415EW2

Near Spencerport, NY 14559

Dave L

Job Details: 03/29/2023

Replaced stripped motor. Tested ok

We serviced a

WHIRLPOOL DRYER

Model MGD5100DW0

Near Penfield, NY 14526

James

Job Details: 03/29/2023

Ui stuck on one cycle no buttons working. Disconnected uiand retested with no improvement. Need ui. Customer going to replace unit.

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Rochester, NY 14609

James

Job Details: 03/29/2023

"F3E1 and door locked. Cleared pressure hose and unlocked door. Ran rinse and spin cycle. Found no issues. If problem persists order W11044559, WPW10448876, and W10903220"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Geneva, NY 14456

Andres V

Job Details: 03/29/2023

Customer stated unit was not spinning out. I diagnosed unit found error code for long fill. I was unable to hook unit up to water. I did check lid lock made sure unit spun and agitated. I put unit into a drain and spin unit responded to commands and is working.

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Rochester, NY 14617

James

Job Details: 03/29/2023

Unit intermittent to unlock. Tested unit and pump was running slow. Found no obstruction inside. Replaced pump and tested. If problem persists order WPW10443885; used 1 Wpw10605427 (Pump) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Geneva, NY 14456

Andres V

Job Details: 03/29/2023

"Customer stated that unit was not working did not mention anything specific. I was limited on my diagnostic because theirs no water hookups at Lowe's. I checked error codes and did not find any. I put unit in a manual test mode and was able to get unit to spin and agitate, unit is also locking. I checked underneath unit for anything unusual but did not see anything."

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Lyons, NY 14489

Andres V

Job Details: 03/29/2023

I replaced the water valve. Tested it on a manual test mode then started a normal cycle. Unit is now working properly. ; dspstn on spec-tagged invntry: 2 W11165546 VALVE

We serviced a

MAYTAG WASHER

Model MHW6630HW1

Near Lyons, NY 14489

Andres V

Job Details: 03/29/2023

I replaced the soap dispenser. Tested it on a drain and spin with extra rinse on. Unit is working properly

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Newark, NY 14513

Andres V

Job Details: 03/29/2023

"Customer stated unit was stuck on wash cycle.i checked error codes found codes for faulty lid lock and motor. I diagnosed unit found lid lock will not lock. I replaced the lid lock and tested unit but when it got to the spin cycle it was spinning very slowly. Unit needs new motor. ; ordrng 1 W11497303 (Motor) and 1 W11428524 (Capacitor), used 1 W11307244 (Lid lock) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Fayetteville, NY 13066

Chuck G

Job Details: 03/29/2023

"Stored cods f3e3 water temp inlet issue, f0e3 overload surcharge. First code cust has a tankless set up so indemand is slow to apply. Overload cust paused cycle in middle of fill and reset after later so it over filled per customer. Ran diag tests everything runs good all noises are normal.. Recalibrated the unit"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Newark, NY 14513

Andres V

Job Details: 03/29/2023

Customer stated unit was not agitating. I diagnosed unit found that unit is not filling up with water because drain hose is on the ground going to sump pump and all the water is draining out. Customer needs to get drain hose in a stand pipe.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Marion, NY 14505

Andres V

Job Details: 03/29/2023

Replaced the drain pump and tested unit. Unit is working properly now. I also cleared out all error codes.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Fairport, NY 14450

Josh Henchen

Job Details: 03/29/2023

"Customer stated they had an F2E2 code. Checked and found F2E2. Ran diagnostic cycle after spin cycle F2E2 popped up, tried to reseed connections and test with same result. Ordering UI assembly W11478526.; rqstng P&A on 1 W11478526 (UI)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Rochester, NY 14626

James

Job Details: 03/28/2023

No defrost. Sensor open in diagnostics. Ran heater. Found heater wire disconnected from molex connection. Removed connector. Techline said heater harness has to be replaced Sr7734853976Customer contacting customer service for replacement ; ordrng 1 W11650660 (Harness)