We serviced a
MAYTAG WASHER
Model MHW5630HW
Near Rochester, NY 14616
Dave L
Job Details: 05/25/2022
Customer still getting low flo error. Verified water pressure from supply and temp. Flashed software. Customer to monitor.
We serviced a
MAYTAG DISHWASHER
Model MDB7949SDE0
Near Rochester, NY 14616
Dave L
Job Details: 05/25/2022
Replaced broken upper rack adjusters. Tested ok. ; ordrng 1 Sh (Sh)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14612
Dave L
Job Details: 05/25/2022
Replaced gear case and cam due to noise during spin. Unit tested ok.; used 1 W10721967 (CAM) from stock
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Rochester, NY 14612
Dave L
Job Details: 05/25/2022
Unit has already been serviced. No service needed
We serviced a
KENMORE REFRIGERATOR
Model 10651189111
Near Rochester, NY 14612
Dave L
Job Details: 05/25/2022
Fresh food evaporator has been freezing over repeatedly. Been serviced by another company who already changed thermistors. Customer requested it to be defrosted again while she waits for a new unit. Defrosted evaporator.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near West Henrietta, NY 14586
Dave F
Job Details: 05/25/2022
"Freezer evaporator had frost build up. Not allowing unit to cool. Tested heater in diagnostics, Bi Metal closed tested good. Defrosted unit ordering both controls and Bi Metal harness. ; rqstng P&A on 1 W11035841 (cntrl-elec) and 1 WPW10758681 (cntrl-elec) and 1 W11566475 (Bi Metal harness)"
We serviced a
WHIRLPOOL RANGE
Model MGR7700LZ0
Near Rochester, NY 14613
James
Job Details: 05/25/2022
Center burner will not ignite. Found igniter was misaligned to burner head. Loosened burner and adjusted. Tested several times and verified all burners functioning properly.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Webster, NY 14580
Andres
Job Details: 05/25/2022
"Replaced drain pump. Tested unit, unit now draining properly.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Rochester, NY 14605
James
Job Details: 05/25/2022
Unit not heating due to blown thermostat. Replaced thermal cut off and tested. Unit functions properly. ; used 1 279816 (Tco) from stock
We serviced a
WHIRLPOOL RANGE
Model WEG760H0DS0
Near Rochester, NY 14609
James
Job Details: 05/25/2022
Cooling speed too low error. Tested in diagnostics and fan is locked. Need cooling fan. ; ordrng 1 W11107275 (Fan) and 1 Sh15
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Webster, NY 14580
Andres
Job Details: 05/25/2022
"Customer stated unit was making loud screeching noise and also hitting aidewalls when in spin. Diagnosed unit and found noise to be coming from belt. Also asked customer is she distributes clothes evenly around agitator customer says she does. Unit is leveled correctly. Ordering new suspension. Customers name is not Henry Jones it's Tina Jones and phone number 585-730-9762.; ordrng 1 W10780045 (Suspension), used 1 WPW10006384 (Belt) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Penfield, NY 14526
James
Job Details: 05/25/2022
Front panel rusting. Panel unresponsive. Pump not washing residue out of tub. Rails separating. ; ordrng 1 WPW10681510 (Tub) and 1 W11167239 (Box) and 1 W11177741 (Gasket) and 2 W10795980 (Plug)s and 1 WPW10544004 (Strike) and 1 WP489069 (Screw) and 1 W10864081 (Seal) and 2 WPW10084086 (Balance)s and 2 WP8269145 (Bracket)s and 2 WP3400074 (Screw)s and 2 WPW10681564 (Support)s and 2 WPW10348411 (Screw)s and 2 WPW10190778 (Wheel)s and 2 WP8270020 (Spring)s and 1 8194001 (Cable) and 1 W10292870 (Shield) and 1 W10195630 (Spacer) and 1 W10195631 (Spacer) and 1 W10877094 (Shield) and 1 W10300703 (Bracket) and 1 WPW10195091 (Thermostat) and 4 W10622469 (Mount)s and 1 W10819539 (Insulation) and 2 W10750120 (Insulation)s and 2 WPW10486051 (Retainer)s and 1 WP8534854 (Hinge) and 1 WP8534853 (Hinge) and 1 W10850371 (Barrier) and 2 W10826179 (Screw)s and 1 W10900374 (Panel) and 1 W10708004 (Handle) and 2 W11157086 (Stud)s and 1 W11116870 (Bracket) and 3 WP3400071 (Screw)s and 1 W11126003 (Insulation) and 2 W10692757 (Nut)s and 1 W10902370 (Panel) and 3 WPW10348408 (Screw)s and 1 WPW10653840 (Latch) and 1 W10866124 (Control) and 4 WP8281217 (Screw)s and 1 W10919271 (Panel) and 1 W10909089 (Seal) and 1 W10752242 (Harness) and 1 W10861000 (Dispenser) and 1 W11213719 (Seal) and 1 WPW10195037 (Switch) and 1 W10878507 (Hose) and 1 WPW10195536 (Inlet) and 1 WP8531323 (Gasket) and 1 WPW10213825 (Nut) and 1 W11175771 (Valve) and 1 WP3390631 (Screw) and 1 WPW10195039 (Switch) and 1 W10873429 (Housing) and 1 WP8531743 (Gasket) and 1 WPW10195038 (Nut) and 1 WPW10195036 (Float) and 1 WPW10292152 (Misc) and 1 WP285655 (Clamp) and 1 WPW10545278 (Hose) and 1 W10902372 (Sump) and 1 WPW10705575 (Owi) and 1 W10872845 (Filter) and 1 WPW10531320 (Drain) and 1 8269144A (Hose) and 1 WPW10463906 (Screen) and 1 W11101428 (Arm) and 1 WPW10340745 (Tube) and 1 W10837623 (Bracket) and 1 WPW10340542 (Manifold) and 1 WPW10448645 (Tube) and 1 W10769518 (Manifold) and 1 W10728863 (Rack) and 1 WPW10588164 (Housing) and 1 WPW10588165 (Housing) and 2 WPW10250160 (Clip)s and 2 WPW10546503 (Adjuster)s and 4 WPW10195839 (Strap)s and 4 WPW10195840 (Strap)s and 1 WPW10082649 (Shelf) and 1 W10919676 (Clip) and 2 WPW10250162 (Cover)s and 1 W11259785 (Track) and 1 W11259786 (Track) and 1 W11110542 (Handle) and 1 W11110542 (Handle) and 1 W11240750 (Basket) and 8 WPW10309090 (Screw)s and 2 WP9741232 (Screw)s and 2 W10727426 (Tine)s and 4 WPW10082853 (Pivot)s and 2 WP8539102 (Positioner)s and 1 W11498446 (Rack) and 1 WPW10473807 (Support) and 1 WPW10473809 (Support) and 1 WPW10473836 (Basket) and 2 W10728160 (Tine)s and 1 W10822165 (Track) and 1 W10822166 (Track) and 1 W11193827 (Support) and 1 W11197023 (Support) and 1 W10554952 (Tine) and 2 W11213333 (Support)s and 1 WPW10482109 (Basket) and 1 W10913628 (Track) and 1 W10914507 (Track) and 4 WPW10309090 (Screw)s and 1 W11027154 (Rack)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Webster, NY 14580
James
Job Details: 05/25/2022
Customer not available today; ordrng 1 WP12722803AP (Mullion) and 1 W11395888 (Bypass)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS
Near Webster, NY 14580
Andres
Job Details: 05/24/2022
Customer stated he could not get filter in housing. Filter was hard to get in but showed customer how to do it so it doesnt get stuck.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Webster, NY 14580
Andres
Job Details: 05/24/2022
Replaced sump and pump on unit. Put unit back together and tested it. Unit is running alot quieter then it was before.
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Hemlock, NY 14466
Jeremy
Job Details: 05/24/2022
"Unit will not start. Checked door lock for continuity, checks good. Needs control board. Customer elected to forgo repair."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 05/24/2022
"Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT , used 1 W11537778 (Heater) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model VDT720PADW1
Near Rochester, NY 14619
Jeremy
Job Details: 05/24/2022
"Unit has F8E1 error code for slow drain. Checked and found foreign material in drain hose causing restriction. Removed restriction, unit checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rochester, NY 14619
Jeremy
Job Details: 05/24/2022
"Found broken wires at drain pump again. Temporarily repaired wires, ordering harness.; ordrng 1 W11335100 (HARNS-WIRE), tckt not sent, faulty send-to target"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS0
Near Rochester, NY 14625
Dave F
Job Details: 05/24/2022
"Replaced Start relay, Tested unit is good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Penfield, NY 14526
Dave F
Job Details: 05/24/2022
"Making small cubes of ice, water pressure is low, customer needs new water shutoff. Checked dispenser Motor not getting power, checked wiring under door, had power. Unit Needs new Door due to failed wire harness."
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Ontario, NY 14519
Andres
Job Details: 05/24/2022
Customer stated unit was making grinding noise. Diagnosed unit but could not duplicate noise. I checked the cam to make sure teeth were not grinding but did not see anything. Ran a high spin in diagnostic but still could not hear any grinding also did a heavy agitate still their was no noise.
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FVMS00
Near Rochester, NY 14626
James
Job Details: 05/24/2022
Replaced control board and unit began cooling. One year warranty on repair.
We serviced a
MAYTAG RANGE
Model MER6600FZ3
Near Macedon, NY 14502
Andres
Job Details: 05/24/2022
Replaced ACU. When I plugged unit back in oven door unlocked. Tested each burner and the bake cycle. Unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHDXVD01
Near Penfield, NY 14526
Dave F
Job Details: 05/24/2022
"Freezer was Freezing,Fresh Food wasnt working properly. Found frost on the evaporator. Tested heating in diagnostics, heater turned on and was working. Needed new Control Board, Defrosted unit and replaced drain tube with kit use S code S38253 installed new board. Unit Tested good.; used 1 WPW10503278 (ADC - JAZZ), and 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Rochester, NY 14606
James
Job Details: 05/24/2022
Replaced oump and tested. Unit functions properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Fairport, NY 14450
Andres
Job Details: 05/24/2022
Replaced sump and pump on unit. Put unit back together and tested it. Unit started washing and is working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW0
Near Webster, NY 14580
James
Job Details: 05/24/2022
"Lid broken. Warranty sc and labor charged parts only. One year warranty on part, labor until 11\22"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EVMS0
Near Webster, NY 14580
James
Job Details: 05/24/2022
Replaced endcaps and tested. One year warranty on repair.
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Webster, NY 14580
James
Job Details: 05/24/2022
Replaced gearcase and tested. One year warranty on repair. Sc paid prior visit.
We serviced a
GE DISHWASHER
Model GDF520PGJ2CC
Near Irondequoit, NY 14609
James
Job Details: 05/24/2022
Unit not powering on. 120 v to control. 4.8v to ui. Need control. ; ordrng 1 WD21X24900C (Control) and 1 Sh15 and 1 WD21X23463 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Irondequoit, NY 14622
James
Job Details: 05/24/2022
S17304Replaced heating element and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW3
Near Rochester, NY 14607
Dave F
Job Details: 05/24/2022
"Looked for Error Codes, No Error codes. Hoses reversed, hooked hot to hot and cold to cold water valve. Drained unit, Found leaking that was coming from wall where drain is ran. Unit tested good. They need a Plumber."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Pittsford, NY 14534
Dave F
Job Details: 05/24/2022
Replaced drawer for not pulling out due to broken wheel. Replaced Damper/control WPW10479155. Tested unit/ Tested Good
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ0w
Near Rochester, NY 14626
Dave L
Job Details: 05/24/2022
Replaced rollers and idler due to noise. Unit tested ok; used 1 4392067 (REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MHW8630HC0
Near Pittsford, NY 14534
Jeremy
Job Details: 05/24/2022
"Found that some buttons on UI are unresponsive unable to get in diagnostics. Removed console, reseated all connections and control functions. Ran diagnostics unit checks good. If problem persists order console W11351738."
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Fairport, NY 14450
Andres
Job Details: 05/24/2022
Customer stated unit was making a squeaking noise. Diagnosed unit and found that the pulley was sticking and causing the noise when rotating. Gave customer quote for replacement of place pulley but customer was wondering if their was something else that could be done so parts didn't need to be replaced. Told him could try lubricating it so it spins freely. Customer let me use wd40 to free pulley. Put unit back together and tested it. Did not hear and noises.
We serviced a
KITCHENAID RANGE
Model KGCT365ABL0
Near Rochester, NY 14620
Andres
Job Details: 05/24/2022
Replaced knob on cooktop.
We serviced a
WHIRLPOOL WASHER
Model PAVT234AWW
Near Rochester, NY 14616
Dave L
Job Details: 05/24/2022
The washer and dryer are installed on a cement pad in the basement. The pad has broken off of the floor and is rocking while the washer spins. The washer tests on otherwise.
We serviced a
AMANA WASHER
Model NFW7200TW
Near Irondequoit, NY 14617
James
Job Details: 05/24/2022
Unit stuck in spin cycle and clothes not fully spun out. Tested diagnostics. Lock error. Unit stays in spin cycle for too long and doesn't always energize drain pump. Need control. Part has been discontinued. WPW10273828
We serviced a
MAYTAG WASHER
Model MHW5500FW
Near Syracuse, NY 13208
Chuck
Job Details: 05/24/2022
UI is turning randomly on and off. I did verify that the problem exists. Unit is receiving the proper voltage. Inspected connections- tested good. I could not get the unit into diagnostic mode to check for codes or run a diagnostic test cycle as the UI would power off as soon as i was in. Ordering UI W10911044. ; ordrng 1 W10911044 (Control panel (Crome))
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Geneva, NY 14456
Chuck
Job Details: 05/24/2022
Customer stated that unit was stuck in rinse cycle all night. No codes. Replaced control. Calibrated unit. Unit completed a diagnostic test cycle successfully. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW2
Near Rochester, NY 14612
James
Job Details: 05/24/2022
Unit stops cycles abruptly and bangs hoses around. Checked for level and tested. No error codes. Ran calibration and tested drain and spin. Unit is functioning properly. Customer is to monitor that loads are balanced.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDB07
Near Avon, NY 14414
Dave F
Job Details: 05/24/2022
"Fresh food was freezing items, Freezer is warm. Put amp clamp on compressor and is reading .75 amps, sign of low refrigerant. Went into Freezer and found Ice build up on capillary. Unit is low refrigerant. Ordering parts to finish job.; ordrng 1 W11480426 (Compressor) and 1 W11407409 (Evaporator) and 1 W11506635 (Access valve) and 1 WPW10143759 (UV drier) and 1 W11407403 (Suction line) and 2 W11506620 (8NK coupler)s and 2 W11553819 (Suppressor putty)s"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Newark, NY 14513
Chuck
Job Details: 05/24/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14626
Dave L
Job Details: 05/24/2022
Replaced freezer door.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Rochester, NY 14615
Dave L
Job Details: 05/24/2022
Dishwasher will not drain. The drain hose extension that the customer installed is clogged. Recommending replacing with a new extender. Tests ok otherwise.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF0A
Near Rochester, NY 14625
Dave L
Job Details: 05/24/2022
Installed universal pressure kit due to i20 error.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHDXVY03
Near Rochester, NY 14620
Dave L
Job Details: 05/24/2022
Unit was suspected of leaking. Checked water connections. Cycled and filled ice maker. Testing ok at this time.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Spencerport, NY 14559
Dave L
Job Details: 05/24/2022
Spammer nut and gear case spline are stripped preventing spin. Ordering both. Swpq52e90031-1; rqstng P&A on 1 W11551646 (Nut) and 1 W11449840 (Gear case)
We serviced a
JENN AIR OVEN
Model JJW2830DS03
Near Victor, NY 14564
Jeremy
Job Details: 05/24/2022
Replaced oven console for F2E1 error code. Unit checks good.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Farmington, NY 14425
Jeremy
Job Details: 05/24/2022
Replaced drain pump and harness for unit not draining. Unit checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Webster, NY 14580
Andres
Job Details: 05/23/2022
Called customer to inform them I was on my way. Customer did not answer so I left a voicemail. Showed up to house but no one was home. Waited 15min no one showed up. Left card on door ran out of door tags.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Hilton, NY 14468
Dave L
Job Details: 05/23/2022
Heating Element - SP W11540964 - Special Project S17304 ; used 1 W11537778 (ELEMENT) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ1
Near Cicero, NY 13039
Chuck
Job Details: 05/23/2022
Customer concerned about the convection fan cycling on and off. The convection fan is cycling on and off but that is normal behavior for the electric range. No codes. Unit tested good. Customer instruct
We serviced a
GE RANGE
Model JBP80KF1CC
Near Webster, NY 14580
James
Job Details: 05/23/2022
Replaced rf infinite switch and tested. Unit is cycling properly. ; dspstn on spec-tagged invntry: 1 WB24T10153 SWITCH
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Syracuse, NY 13208
Chuck
Job Details: 05/23/2022
"Unit not powering on. Voltage to unit tested good, thermal fuse tested good, control tested bad. Ordering control W11536794; ordrng 1 W11536794 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW
Near Brockport, NY 14420
Dave L
Job Details: 05/23/2022
Customer still hearing a noise sitting spin. Noise it intermittent and sounds like the belt is slipping. Replaced belt. ATEC warranty. ; used 1 WPW10006384 (BELT) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Syracuse, NY 13204
Chuck
Job Details: 05/23/2022
"Unit did not spin on normal cycle. Error code F7E6-motor fault, ran a diagnostic test cycle in which unit did not agitate. replaced Nidec actuator. Unit tested good. ; used 1 WPW10006355 (Actuator) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Baldwinsville, NY 13027
Chuck
Job Details: 05/23/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Webster, NY 14580
James
Job Details: 05/23/2022
Replaced control and lid lock. Ran calibration and tested. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Penfield, NY 14526
James
Job Details: 05/23/2022
Replaced doors and inspected. Need badge sent to customer. ; ordrng 1 W11223753 (Badge ship to customer)
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Rochester, NY 14608
Andres
Job Details: 05/23/2022
Replaced door switch and motor on unit. Put unit back together and tested it. Unit is now running and heating properly. Also replaced cracked UI.
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near West Henrietta, NY 14586
Dave F
Job Details: 05/23/2022
"Unit is undercooking, Didnt find any error codes. Temp. Sensor was running 72 Degrees. Ran oven to get Avg. Temperature 320degrees. Re-Calibrated 30 Degrees up. Tested good"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Fairport, NY 14450
Jeremy
Job Details: 05/23/2022
"Customer stated unit made a grinding noise then wouldn't run at all. Checked and found nut that holds cam in place had come off causing cam to be loose and belt to come off getting tangled on motor pulley and cracked shroud. Replaced cam and belt, need to order gearcase for stripped threads and motor for worn pulley and shroud for being broken.; ordrng 1 W11423758 (GEARCASE) and 1 W11026785 (MOTOR- DRIVE), used 1 W10721967 (CAM), and 1 WPW10006384 (BELT) from stock"
We serviced a
MAYTAG OVEN
Model MER6600FZ1
Near Sodus, NY 14551
James
Job Details: 05/23/2022
Replaced door parts and inspected. Complaint of fl element staying on when adjusted to lower setting. Tested and couldn't replicate problem. Customer is to monitor if problem persists replace infinite switch WPW10434452
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14624
Dave F
Job Details: 05/23/2022
Customer no longer needs service
We serviced a
GE REFRIGERATOR
Model TFX22PRXFWW
Near Rochester, NY 14624
Dave F
Job Details: 05/23/2022
"Refrigerator not cooling properly. Checked defrost timer did turn heater on .Lower heater is weak and needs to be replaced. ordering WR9X289 defrost timer and reordering prior heating kit. WR51X442; ordrng 1 WR9X489 (control,defrost) and 1 WR51X442 (heater,defrost)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Pittsford, NY 14534
Dave F
Job Details: 05/23/2022
"Fresh food section not cooling. Found frost build up on evaporator. Following service pointer, ordering UI,Fan,Thermistor. Customer is going to turn off unit to defrost unit to be able to work on it. May need to defrost the unit more next trip run test 4 to make sure 3 way valve is working. ; ordrng 1 W11467023 (UI) and 1 W11098695 (fan-scroll) and 1 W10316760 (thermistor)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Williamson, NY 14589
James
Job Details: 05/23/2022
"Unit squeaking during spin. No error codes. Ran spin and basket is slipping. Replaced belt and actuator. Ran calibration and spin cycle successfully. ; used 1 Wpw10006355 (Actuator), and 1 Wpw10006384 (Belt) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Webster, NY 14580
James
Job Details: 05/23/2022
"Replaced pump, filter screen, lower spray arm, gasket, control, and pump. Tested and found no leaks. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11177741 GASKET"
We serviced a
GE MICROWAVE
Model JKP90SP4SS
Near Fairport, NY 14450
Jeremy
Job Details: 05/23/2022
Lower oven display is extremely dim. Ordering lower oven control.; ordrng 1 WB27T10914 (Lower Oven Control)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Bloomfield, NY 14469
Dave F
Job Details: 05/23/2022
"Dishwasher was leaking, Found leak at inlet valve. Reseated connection with new rubber grommet in water hose.ran in diagnostics, heater working and unit tested good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Fairport, NY 14450
Jeremy
Job Details: 05/23/2022
"Replaced door seal and hinges, need to reorder correct tub gasket.; ordrng 1 W11483553 (Tub gasket)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GPS0
Near Fairport, NY 14450
Jeremy
Job Details: 05/23/2022
"Found fill valve dripping and wash arm holes clogged, ordering fill valve and wash arms.; ordrng 1 W11175771 (Fill Valve) and 1 W11101428 (Lower washarm) and 1 WPW10448645 (Upper spray arm)"
We serviced a
WHIRLPOOL DRYER
Model WED6620HW2
Near Macedon, NY 14502
Jeremy
Job Details: 05/23/2022
"Replaced console for intermittent operation, unit checks good."
We serviced a
WHIRLPOOL WASHER
Model LSV7244AWO
Near Rochester, NY 14609
Andres
Job Details: 05/23/2022
Customer stated unit was not washing clothes. Diagnosed unit and found that the dog agits were worn out causing agitator not to work properly. Also checked to make sure unit was spinning. When doing so noticed that the couplers were also worn out and not spinning the tub. When checking those noticed a good amount of oil coming from gearcase. Gave customer a quote for repair but she denied it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Penfield, NY 14526
Andres
Job Details: 05/23/2022
Picked up door from customer.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Webster, NY 14580
Andres
Job Details: 05/23/2022
Called customer to inform them I was on my way. Customer did not answer so I left a voicemail. Showed up to house but no one was home. Waited 15min no one showed up. Left card on door ran out of door tags.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Webster, NY 14580
Andres
Job Details: 05/23/2022
Customer states unit was not washing properly. Diagnosed unit and found that unit is letting water in but motor is not pumping water. Motor is dead.; ordrng 1 W11087376 (Sump and motor)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Irondequoit, NY 14622
James
Job Details: 05/23/2022
Unit gives float switch error. Found water in drain pan. Cleaned pan and tightened water line. Tested and found no leaks. Unit has updated heating element.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS
Near Webster, NY 14580
Andres
Job Details: 05/23/2022
When I called customer he told me he rescheduled for Tuesday.; schdld next appmnt for 5/24 TUE !
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Canandaigua, NY 14424
Dave F
Job Details: 05/23/2022
"Lid was broken, replaced lid bushings,hinges,cracked lid.Calibrated unit, ran unit in auto diagnostics. Unit tested good.; dspstn on spec-tagged invntry: 1 WP8563965 HINGE"
We serviced a
JENN AIR VENTHOODS
Model JXP5032WS0
Near Rochester, NY 14625
Andres
Job Details: 05/23/2022
"Had to reschedule, I don't know much about vent hoods and feel more comfortable if someone that did came by and diagnosed it. Did not charge because I didn't diagnose unit.; schdld next appmnt for 5/26 THU !"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS2
Near Rochester, NY 14610
Andres
Job Details: 05/23/2022
Customer stated unit stopped producing ice again. When I got to house customer said that ice maker started working again. I could not find an issue with ice maker and told customer to monitor and let us know if it stops working again..
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Canandaigua, NY 14424
Dave F
Job Details: 05/23/2022
"Unit not turning on. Put in diagnostics and unit turned on. Unit had no Error codes. Service pointer for unresponsive user interface, Flashed main control with updated software.Tested unit in Diagnostics, unit tested good, If problem persists order W11319991 UI and W11322903 control ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14606
Dave L
Job Details: 05/23/2022
Customer had an event where the unit began to warm up and build frost on items I. Freezer. Inspected coil and tested loads and sensors in diagnostics. Suspecting warm air infiltration caused both the frost and cooling issue. Unit testing ok at this time.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Baldwinsville, NY 13027
Chuck
Job Details: 05/23/2022
Burning smell. Error code F0E3-overload. Inspected all harness connections and they all appeared to be in good condition and connected correctly. Ran several diagnostic test cycles and i could not duplicate the burning Oder. Unit tested good
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Auburn, NY 13021
Chuck
Job Details: 05/23/2022
Unit not getting hot enough. Unit was only climbing to a temp of 348 on the 350 setting. Calibrated unit. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Auburn, NY 13021
Chuck
Job Details: 05/23/2022
Door seal is ripped. Ordering door seal W10906683. ; ordrng 1 W10906683 (Door seal)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Farmington, NY 14425
Jeremy
Job Details: 05/23/2022
"Unit will not drain, found both wires to drain pump broken. Repaired wires and connector. Unit checks good."
We serviced a
WHIRLPOOL DRYER
Model WGD75HEFW0
Near Rochester, NY 14617
James
Job Details: 05/23/2022
Replaced coils and flame sensor and tested on timed dry. Ran ten minutes no issues. Ran again on normal and flame cycling properly. Atec warranty. ; dspstn on spec-tagged invntry: 1 WP338906 SENSOR
We serviced a
KITCHENAID RANGE
Model KEBC107KSS03 ON
Near Canandaigua, NY 14424
Jeremy
Job Details: 05/23/2022
Replaced bent hinges and oven thermostat. Unit checks good.
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW2
Near Rochester, NY 14615
Dave L
Job Details: 05/23/2022
"Rollers were worn causing a noise. Replaced rollers belt and idler with kit. Tested ok. ; ordrng 1 Sh (Sh), used 1 4392065 (Repair kit) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Rochester, NY 14612
Dave L
Job Details: 05/23/2022
Unit was in a full restriction when I arrived this time. High side pressure was 370 low side 2 . Flushed unit in each RTV position with refrigerant and nitrogen. Vacuumed and recharged unit began cooling. Customer to monitor after 24 hours.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14615
Dave L
Job Details: 05/23/2022
Heating Element - SP W11540964 - Special Project S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Rochester, NY 14626
Dave L
Job Details: 05/23/2022
Changed UI to correct version due to reoccurring defrost issue. Ran forced defrost. Customer to monitor.
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW0
Near Waterloo, NY 13165
Chuck
Job Details: 05/23/2022
"Unit leaking water. No codes. Ran a diagnostic test cycle and discovered that the gearcase is grinding and leaking oil. Ordering gearcase, Washplate and shifter. ; ordrng 1 W10775188 (Washplate) and 1 W11393685 (Gearcase) and 1 W10734521 (Shifter)"
We serviced a
MAYTAG DISHWASHER
Model KDTE334GPS0
Near Brockport, NY 14420
Dave L
Job Details: 05/16/2022
Pre ordered dishwasher parts for next visit. ; schdld next appmnt for 5/18 WED !
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rush, NY 14543
Jeremy
Job Details: 05/16/2022
Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT