Local Reviews
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David L.
50#IM 15" FS JENN AIR JIM158XYCX Circulation pump not operating properly. Ordering part. Customer request to install pump.; ordrng 1 WPW10489122 (pump)
Dave F.
DISHWASHER MAYTAG MDB8949SBW3 Handle that was shipped was the wrong color . Ordering new one WPW10401479; ordrng 1 WPW10401479 (handle)
Gary T.
REFRIGERATOR WHIRLPOOL ABR1922FES "Replaced icemaker that the teflon coating was chipping off of and ordering watervalve to replace leaking watervalve.; rqstng P&A on 1 WP67003753 (valve-inlt), used 1 D7824706Q (ICEMAKER) from stock"
Gary T.
REFRIGERATOR WHIRLPOOL GB2FHDXWB01 "Replaced control that wasn't defrosting the freezer section. Also ordered shelf rail.; ordrng 1 WPW10671238 (rail-centr), used 1 W10503278 ("
Gary T.
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Unit is not going into defrost and needs a control.; rqstng P&A on 1 WPW10337911 (cntrl-elec)
Gary T.
WASHER WHIRLPOOL WTW5000DW2 "Control is getting power but is dead, ordering control.; ordrng 1 W11116590 (cntrl-elec)"
Dave F.
DRYER AMANA NED4655EW "Drum not turning . Found that the belt was broken . Replaced belt tested . Customer says dryer stays on when it's gets to cooling cycle and doesn't turn off . Ordering new timer W10857612; ordrng 1 W10857612 (timer), used 1 341241 (BELT) from stock"
Evan E.
DRYER AMANA NGD4600YQ2 Customer stated unit was producing noise while spinning drum. Upon inspection discovered rollers were seized causing noise. Replaced rollers Cleaned roller shaftsRan test cycle Unit tested good; used 1 349241T (ROLLER-SUPPORT 2PK) from stock
Gary T.
WASHER MAYTAG MVWB765FW1 "Transmission is squeaking during slow spin, ordering transmission. ; ordrng 1 W10811956 (drum assy)"
Evan E.
DISHWASHER KITCHENAID KDPE234GPS0 Customer stated unit would not wash dishes unit was filling and draining with water but nothing else .Checked for error codes Unit was displaying error code 4-3 wash motor not running.Attempted to run test cycle Unit filled but never ran wash motor Replaced sump & motor Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 PUMP&MOTOR
Evan E.
WASHER MAYTAG MHW5500FW0 Customer stated unit was not unlocking at the end of cycle .Upon inspection discovered latch was failing. Unit was displaying f5e3 error code. (Door lock error) Manually opened door Replaced latchRan diagnostic cycle Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH
Evan E.
WASHER WHIRLPOOL WTW5000DW2 Customer was not available for service at selected time. Tagged side door for customer to contact office to reschedule.; saved tckt
David L.
WASHER MAYTAG MVWC465HW2 "Customer claims washer makes a noise during cycle. No error codes, sounds of normal operation.; dspstn on spec-tagged invntry: 1 W11035747 GEARCASE"
Steve M.
DISHWASHER KITCHENAID KUDP01FLSS2 "Found the door does not close unless pushed hard. Tested the dishwasher and it filled, washed and drained. Tested greater in diagnostics and it did not turn on. The element tested good. Quoted for hinges and control. ; rqstng P&A on 1 WP8534853 (door hinge RIGHT) and 1 WP8534854 (door hinge LEFT) and 1 WP8564543 (cntrl-elec)"
Evan E.
WASHER WHIRLPOOL WTW5000DW2 Customer stated unit is not turning on. Upon inspection control is failing led verification light is not on.Unit is receiving 120v but not powering on. Control is failing to power unit Ordering control; ordrng 1 W11116590 (CONTROL)
David L.
REFRIGERATOR MAYTAG MFF2258VEM8 Product in fresh food dripped through air return onto defrost heater causing a burning odor. Cleaned product off heater.
Gary T.
DRYER ROPER RED4516FW0 Replaced open thermal cutoff that was causing no heat.
David L.
DRYER MAYTAG MGDB835DW4 Failed heater relay. Ordering relay and control board.; ordrng 1 W11133021 (Control ) and 1 W11158457 (UI)
Gary T.
REFRIGERATOR AMANA ABB1921BRW00 Replaced loud damper assy
Gary T.
REFRIGERATOR MAYTAG MFT2776FEZ00 Replaced icemaker ui and main control to correct icemaker not producing ice.
David L.
REFRIGERATOR AMANA ABB1922FEW Crisper center rail is broken and door handle is cracked. Ordering rail and handle; ordrng 1 WPW10179172 (handle) and 1 WPW10671238 (rail-centr)
Gary T.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Broken wire in icemaker assy, called tech line. SR # 7723942858 ordering fill tube assy; ordrng 1 W11230096 (FILLTUBE ASSY)"
Steve M.
DISHWASHER MAYTAG MDB8959SFZ4 S22916 replaced both upper rack rails for door not closing properly and leaking. The dishwasher tested good. ; used 1 W11259786 (TRACK) from stock
Steve M.
COOKTOP KITCHENAID KFGU706VSS02 Cleaned inside the burner for small burner that was not touching the ignitor causing the ignitor to click constantly and then shut off. The flame is larger and working as expected now
Gary T.
REFRIGERATOR MAYTAG MFF2258FEZ02 Replaced damaged door ordering bins that were also damaged.Send bins direct to customer.; ordrng 1 WP67002633SENDDIRECTTOCUSTOMER (pan-crispr) and 1 WPW10351081SENDDIRECTTOCUSTOMER. (bin-cntlvr)
Steve M.
WASHER MAYTAG MVWC565FW1 Main control we unresponsive and the light on control was not on. Replaced control and the washer tested good in diagnostics. Calibrated washer.
Dave F.
REFRIGERATOR WHIRLPOOL WRT579SMYB00 Replaced water valve due to it making slamming noise while calling for water. Cycled ice maker . Tested good .
Steve M.
REFRIGERATOR WHIRLPOOL GI15PDXZS1 Sr# 7723943906 found the drain house that came with the product was not installed. The drain house that is on it is linking causing the drain pump to trip a sensor that is shutting unit off and only the pump stays on. Ordering hose and customer is going to have installer put drain hose on unit and connect it to plumbing. ; ordrng 1 W10762338 (hose MAIL OUT)
Gary T.
DRYER AMANA NGD4655EW2 Replaced drum that was chipped and tearing clothes..
Gary T.
REFRIGERATOR WHIRLPOOL WRT314TFDW00 Repaired loose connection at the thermostat.
David L.
RANGE WHIRLPOOL WFE505W0HZ Repaired wire that was grounding on rear panel.
Gary T.
RANGE AMANA ACR2303MFW3 "All 4 elements not burning evenly, ordering elements.; ordrng 2 W11255551 (ELEMENT)s and 2 W11255552 (ELEMENT)s"
David L.
WASHER WHIRLPOOL WTW7500GW "UI responding intermittently, display was going out while machine was in use. Discovered a backed out connection. Secured connection, unit testing good."
Dave F.
RANGE WHIRLPOOL KSGG700ESS1 Left front burner knob not matching up to lines . Knob on that burner wasn't the right one. It didn't have simmer . Found the right one on a different burner . Replaced . Tested . Tested good .
David L.
REFRIGERATOR GE GFE29HSDCSS Evap fan not operating. Ordering parts.; ordrng 1 WR60X26866 (EVAP FAN)
David L.
WASHER WHIRLPOOL WFW92HEFC0 "Replaced pressure switch, same error and issue present. Checked for bad wiring. Called techline, instructed to replace pressure switch again. Ordering another switch and harness. SR: 7723780081; ordrng 1 W11033849 (harns-wire) and 1 WPW10448876 (switch-wl)"
Dave F.
DRYER MAYTAG MED5500FW0 Dryer has long dry times . Checked error codes F4E3 restricted airflow code. Checked vent with my tester said bad vent . Removed vent in the back . tested again with vent tested . Tested good . Customer using energy saver dry mode . Clothes not coming out dry . Called techline SR 7723949454 spoke with them about the vent explained the length and type of pipes to use . . Tested good.
Dave F.
OVEN JENN AIR JDR8895AAS Bake element was broken . Replaced element. Tested oven tested good . Gas burners need new knobs for all 5 burners and needs a new igniter switch harness screws that hold the burners are in rough shape and would be difficult to removed without breaking would need to order screws to complete that job. . Customer just wants to fix the bake element at this time .
Steve M.
DRYER WHIRLPOOL WED75HEFW1 Found the blower wheel was packed full of lint causing loud operation. Removed the point and the dryer tested good.
Dave F.
DISHWASHER KITCHENAID KDTE104ESS4 "Installed new wash pump . The motor was making a very loud noise . Not running right . The control that was ordered was not the intended control . Ordering new control W11084331 and pump W11085683; ordrng 1 W11084331 (cntrl-elec) and 1 W11085683 (pump&motor), dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"
Steve M.
DRYER ROPER RED4516FW0 "Replaced idler,motor and wheel for rattling noise while running. The dryer tested good. ; used 1 WP691366 (PULLEY-IDLER) from stock"
Steve M.
REFRIGERATOR WHIRLPOOL WRF560SEYB05 Replaced right door for broken hinge receiver. The refrigerator checked good.
Evan E.
RANGE AMANA AGR6603SFW Customer stated flame height on burners are too high. Inspected each Burner for flame height on lowest setting.Adjusted burner flame height for each burner.Confirmed flame height was at customers liking.Unit tested good
David L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ "Ice bin jaws were frozen shit. Cleared ice bin jaws, unit testing good."
Dave F.
WASHER MAYTAG MHW8200FC0 Washer not dispensing detergent correctly. Ran in auto diagnostics wasn't getting soap. Found something had plugged the detergent dispenser . Removed debris and tested washer . Washer tested good.
David L.
DISHWASHER WHIRLPOOL WDTA50SAHW0 Sr 7723948007 customer is experiencing poor drying water temp good and heater is operating. Called techline for documentation. Unit operating as expected
David L.
WASHER WHIRLPOOL WFW95HEDW0 Door was locked upon arrival. Plugged washer in and door opened. Error code for door switch. Ran auto diagnostics with no issues. Customer monitor.
Gary T.
WASHER MAYTAG MVWB755DW0 No water damage at all unit check okay.
Evan E.
WASHER WHIRLPOOL WTW7000DW0 Customer stated unit was squeaking while running. Checked for error codes No codes presentRan test cycleCould not hear noise during test cycle Ran normal cycle with deep water washDiscovered suspension was causing squeaking sound Back left suspension arm had come partially unseated causing noise Reseated suspensionLet cycle finish Could not replicate noise Unit tested good
Gary T.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Filter housing is not retracting the water filter, ordering water filter housing; rqstng P&A on 1 W10862461 (housing)"
Gary T.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced fridge section evap that was leaking.
Gary T.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Replaced watervalve that was leaking through the icemaker valve when the dispense valve was opening.
Gary T.
REFRIGERATOR GE GSH22JFXABB Defrosted icemaker chute and ice buildup in freezer section
Gary T.
MICROWAVE GE JVM1860SD002 Unit has a warped door and needs a new door that is no longer available. No repair.
Gary T.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced missing upper rack stops that were allowing the rack to fall out.
Gary T.
WASHER WHIRLPOOL WFW75HEFW0 Repaired loose strut causing out of balance condition.
Gary T.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced fridge section evap that was leaking.
Gary T.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Replaced watervalve that was leaking through the icemaker valve when the dispense valve was opening.
Gary T.
REFRIGERATOR GE GSH22JFXABB Defrosted icemaker chute and ice buildup in freezer section
Gary T.
MICROWAVE GE JVM1860SD002 Unit has a warped door and needs a new door that is no longer available. No repair.
Gary T.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced missing upper rack stops that were allowing the rack to fall out.
Gary T.
WASHER WHIRLPOOL WFW75HEFW0 Repaired loose strut causing out of balance condition.
Gary T.
WASHER WHIRLPOOL WTW6300SW0 "Unit needs lr dispenser, part is no longer available."
Gary T.
DISHWASHER WHIRLPOOL WDF520PADB7 "Rinse aid is not dispensing, ordering a dispenser and control; ordrng 1 W10906426 (cntrl-elec) and 1 WPW10671905 (dispenser)"
Gary T.
REFRIGERATOR KENMORE 10651164210 Replaced cracked and leaking watertube.
Gary T.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Replaced control board that was not sending power to actuator for crushed / cubed selection.
Evan E.
DRYER ELECTROLUX EIMED60LT3 Replacing motor and blower housing assembly due to motor and housing producing buzzing/humming sound after unit was running for about 5 mins. Replaced motor & blower housing Ran test cycle Unit tested good
David L.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Bad connection on evap fan motor. Secured connection, instructed customer to monitor."
David L.
RANGE WHIRLPOOL WFG525S0HS0 "Replaced control, wire harness and oven sensor. Testing good."
Dave F.
DISHWASHER MAYTAG MDB4949SDE3 "Dishwasher not staying on when cycle is running . Found error codes F8 E3, F3 E2 ,F8 E2 called tech line checked owi sensor .tested good . Techline suggested a new control . Ordering new control. SR7723916859; ordrng 1 W10906430 (cntrl-elec), dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"
David L.
REFRIGERATOR JENN AIR JFI2089AEP12 Torn gaskets are allowing warm air to enter the unit causing significant frosting in the freezer compartment. Ordering door gaskets. Left hand side end cap is broken and interfering with door closure. Ordering end cap.; rqstng P&A on 1 WP12656105 (endcap) and 2 WPW10435969 (gasket-fip)s and 1 WPW10436253 (gasket-fip)
Steve M.
DRYER MAYTAG MEDC415EW Replaced element and thermal cut off for no heat. The dryer tested good.
Dave F.
WASHER WHIRLPOOL WFW85HEFW1 "Replaced air trap ,pressure sensor hose , and pressure sensor due to error code with sensor. Replaced control , rotor and rotor bolt for being broke off . Ran washer in auto diagnostics. Tested washer. Tested good ."
Dave F.
DISHWASHER KENMORE 665.13734K601 Dishwasher leaking from water valve by the solenoid . Quoted customer price to fix. Decided being as old as it is . They will buy a new dishwasher.; dspstn on spec-tagged invntry: 1 WPW10757217 MOTOR-PUMP
Steve M.
RANGE GE PB975S0M1SS Found broken terminal on the burner. Replaced right front Burner for no heat and got surface light on. The range tested good.
Steve M.
REFRIGERATOR MAYTAG MFI2569VEM1 Found the dispenser has no continuity to the switch. Quoted for repair. ; rqstng P&A on 1 WP13005705 (chute)
Steve M.
WASHER MAYTAG MVWX655DW0 Replaced hub and wash plate for not spinning properly and not completing cycle. ; used 1 W10528947 (HUB) from stock
Steve M.
REFRIGERATOR KITCHENAID KRFC302EPA00 Replaced water reservoir for broken water line. The reservoir tested good. Orderings leveling legs that are missing. ; ordrng 1 WPW10141622 (leveling leg)
Evan E.
RANGE GE JTP18W0A2WW Replacing oven temp sensor due to unit not sensing cabinet temperature correctly unit was off 30-40 degrees during preheat. Replaced sensor Ran test preheat Unit maintaining temperature Unit tested good
Steve M.
REFRIGERATOR KITCHENAID KFIS29BBMS03 "Found the Ice maker side of water valve failed and is not sending water. Dispenser side works. Ordering valve. ; rqstng P&A on 1 WPW10341329 (water valve assy), dspstn on spec-tagged invntry: 1 WPW10764688 ICEMAKER"
Steve M.
REFRIGERATOR KITCHENAID KRSC503EBS01 Found no water leaking. Raised right for proper door closing that was letting warm air into fresh food section. Removed foam on left door that was coming out the seams. The refrigerator tested good.
Dave F.
DISHWASHER WHIRLPOOL MDB7749AWB2 Dishwasher was just flashing clean light and wouldn't start cycle . Checked user interface tested good . Put in diagnostics. Dishwasher turned on and ran through each cycle . Tested good .
Evan E.
WASHER MAYTAG MVWB835DW3 Customer stated they could not shut lid of washer due to lid breaking and hinges being bent. Upon inspection discovered lid had cracked at hinge on left side and hinges were bent causing up not to shut correctly. Replaced hinges Replaced lid Ran test cycle Unit tested good
Evan E.
DISHWASHER MAYTAG MDB8949SBW3 Console is falling due to tabs on bottom of UI breaking not keeping door in place. Replaced console Handle for console is also damaged causing door to fallOrdering handle ; ordrng 1 WPW10329510 (HANDLE)
Dave F.
WASHER MAYTAG MVWC565FW1 Washer not filling all the way up . Showed customer that deep water wash does not work on normal according to user guide . But will on other cycles . Checked for error codes no codes . Ran in auto diagnostics and calibrated. Washer is working as expected.
Evan E.
WASHER WHIRLPOOL WTW5000DW2 Replacing capacitor due to unit not spinning or agitating because capacitor is failing to allow motor to run.Replaced capacitor Ran test cycle Unit tested good
Dave F.
WASHER WHIRLPOOL WTW4950HW1 Washer was bragging around . Found the washer needed to be leveled . Frame by the leg was bent . Which was causing it to not be level. Straighted out .leveled . Tested in auto diagnostics.tested good
David L.
WASHER MAYTAG MVWC565FW1 Unit would not start due to control board not responding. Replaced control. Unit tested good.
Steve M.
OVEN KITCHENAID KODE500EBS04 Replaced lower oven outer door for left side sticking out to far. The door tested good.
Steve M.
DISHWASHER MAYTAG MDB8989SHB0 Replaced the top rack rails for broken rails and spigot not hold tag. The track tested good.
Gary T.
DISHWASHER WHIRLPOOL WDF550SAFW00 "Unit is leaking past seal on sump assy, ordering seal.; ordrng 1 W10717670 (gasket)"
Gary T.
DRYER AMANA NGD4655EW2 Replaced door switch that was not actuating and would not allow the dryer to run
Gary T.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Unit is running all the timer, ordering control and FF thermistor.; ordrng 1 W10838965 (thermistor) and 1 W11223731 (CONTROL BOX)"
Steve M.
OVEN WHIRLPOOL WFG505M0BB2 Preheat did not shut off.. Overheating. Offerings control and temp probe. ; ordrng 1 W11126814 (CONTROL) and 1 WPW10181986 (sensor)
Evan E.
RANGE WHIRLPOOL WGG745S0FS02 Replacing control panel and control panel cover due to unit melting original panel directly below heat vent. Replacing gas tubing due to unit not having correct orifice on upper and lower oven.Replaced orifice's Ran test preheatUnit tested good
Gary T.
REFRIGERATOR KENMORE 25364802402 "Replaced broken shelve parts, installed spacers for the doors to aid in closing, ordering complete shelf as per Lindsey's request; ordrng 1 240357704 (trim-shelf) and 1 240372409 (frame) and 1 240561502 (trim-shelf)"
Evan E.
DRYER MAYTAG MEDB765FC0 Replacing door switch due to old switch tab breaking causing unit not to run. Replaced door switchRan test cycle Unit tested good
Gary T.
RANGE KENMORE 362.62781 "Replaced chared recptical, ordering inf sw. That was shorted out.; ordrng 1 WB24T10022 (inf switch cntl), dspstn on spec-tagged invntry: 1 330031 RECEPTACLE"
David L.
WASHER MAYTAG MVWB765FW1 Replaced gearcase due to high pitched noise during spin. Unit tested good after install.
Gary T.
REFRIGERATOR WHIRLPOOL EV161NZTQ01 Repaired open connection at the start relay.
David L.
WASHER WHIRLPOOL WTW4626W2 "Capacitor hanging from bottom of machine. Remounted capacitor, no error codes. Unit testing good."
Gary T.
RANGE KENMORE 790.455829 Repaired intermittent connection to the control and unit is testing okay.
David L.
MICROWAVE MAYTAG MMV4206FZ0 Replaced interlocks due to door error. Unit tested good; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
David L.
REFRIGERATOR MAYTAG MFF2558VEB8 Replaced evaporator fan motor and shroud due to vibrations. Customer to monitor.
Evan E.
RANGE KITCHENAID KEBS208SWH04 Installing new bake element due to lower element in unit upper oven testing open.Replaced element Ran test cycleUnit tested good
David L.
WASHER WHIRLPOOL WFW92HEFC0 Returning with pressure switch; schdld next appmnt for 1/16 WED !
Evan E.
DRYER WHIRLPOOL WED75HEFW1 Replaced control panel and UI due to UI failing to communicate with CCU. Replaced UI Replaced CCU ran test cycle Unit tested good
Evan E.
WASHER AMANA NTW4705EW0 Replacing control due to control and lid lock failing to communicate. Was able to open lid while unit was spinning. Replaced control Ran test cycle Unit now functioning as it should Uni t tested good
David L.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Unit is making ice very slowly. Found bin almost empty. Unit passed testing in diagnostics. Suspecting icemaker and valve. Ordering parts.; ordrng 1 W11294907 (ICEMAKER) and 1 WPW10341329 (water valve assy)
David L.
REFRIGERATOR KITCHENAID KRFC704FPS Heater wire was broken. Replaced fill tube. Unit testing good.
David L.
RANGE KITCHENAID KGRS505XSS02 "Both upper and lower ovens were not lighting. Checked for power at both igniters. Secured connection for upper igniter, replaced lower igniter. Unit testing good. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR"
Evan E.
DRYER WHIRLPOOL WED9750WW1 Replacing belt and idler pulley due to unit squealing while in spin.Replaced idler Replaced belt Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 279640 PULLEY-IDLER and 1 661570V BELT
Evan E.
DISHWASHER KITCHENAID KDTE254ESS2 Replacing adjuster due to mounting tab breaking on adjuster causing upper rack to fall.Replaced adjuster Unit tested good
David L.
DISHWASHER AMANA ADB1400AGW1 "Unit was leaking out the front, due to bad door alignment. Adjusted door, unit testing good."
David L.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Left door wasn't closing completely. Adjusted catch, unit testing good."
David L.
DISHWASHER MAYTAG MDB8959SFZ4 Rack falling off rails. Replaced tracks. S Code S22916. Unit testing good.; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Dave F.
WASHER MAYTAG MVWC415EW1 Washer has error codes F7E1 basket speed fault and F7E7 motor can't get up to rpm . Found that the pulley on the motor was completely broken off and the belt had been torn . Ordering new motor and belt .; rqstng P&A on 1 W10832724 (drive motor) and 1 WPW10006384 (drive belt)
David L.
REFRIGERATOR MAYTAG MFI2570FEZ Unit had a full bin of ice on arrival. Replaced ice maker due to freezing temps in the fresh food section. Customer to monitor. Replaced fill tube
Steve M.
DISHWASHER WHIRLPOOL WDF520PADW7 Ordering friction pads that broke off the hinges and the door is falling. Replaced door gasket that is worn. ; rqstng P&A on 2 WP8268961 (pad)s
David L.
REFRIGERATOR AMANA ABB1921BRM00 Replaced jazz board & damper due to warm temp in ff. Instructed customer to monitor. ; used 1 WPW10503278 (ADC - JAZZ) from stock
Dave F.
DISHWASHER KITCHENAID KDTE334GBS0 Dishwasher not turning on . Dishwasher has no operation and has power coming to the control. Replaced control. Washer turned on ran in auto diagnostics. Tested good .
Dave F.
WASHER MAYTAG MVWB765FW1 Speaker for washer not working . Audio level was on . Unplugged washer .unplugged speaker . Reconnected speaker . Tested washer . Tested good .
Dave F.
DISHWASHER MAYTAG MDB6769PAS4 Dishwasher control lock won't turn off . Called techline SR 772393583 he suggested a new console . Replaced console tested unit . Was working . After starting unit . Dishwasher started to leak in the front between the door and tub . Made sure nothing was stuck between them . Leveled the legs further up . Tested unit no leaks .
Dave F.
DISHWASHER WHIRLPOOL WDF560SAFT2 Replaced pump and control due to dishwasher not running . Replaced . Tested dishwasher tested good .
Dave F.
MICROWAVE WHIRLPOOL WMH32519HZ3 "Microwave hasn't worked since being installed. After looking at it called into Tech line SR 7723938160. Found the one mounting bracket was completely ruined and wasn't hold the nut . The other mounting bracket had been pushed into the board that hold s the fuse and has fried multiple parts. Including wire harness , possible control board and fuse . Customer will contact installer and look into possibility a new microwave. ; dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK"
Gary T.
WASHER WHIRLPOOL CAE2795FQ0 Covering is cracked water is coming over the side ordering tub ring; ordrng 1 WPW10461196 (ring-tub)
Steve M.
RANGE MAYTAG MET8720DS00 Ordering control for bottom oven under heating more 35 degrees. ; rqstng P&A on 1 WP7430P044-60 (top-oven) and 1 WPW10365414 (cntrl-elec)
Steve M.
REFRIGERATOR KITCHENAID KRFC704FBS00 No response at UI. No lights in unit. The compressor and fans turn on. The door switches tested good. Called Manufacturer Tech line and the want UI and both control board replaced. ; ordrng 1 W11039890 (cntrl-elec) and 1 W11131873 (cntrl-elec) and 1 W11169516 (CONTROL)
Steve M.
OVEN WHIRLPOOL WFE525S0HZ1 The oven is squeezing when hearing. Tightened the concrete blocks on back. The noise is still happening but not as often. Customer is going to run self clean to stretch the metal. Ordering cook top for thermal Crack by the left rear burner. ; ordrng 1 W11156895 (COOKTOP)
Steve M.
DRYER KENMORE 417.804127 Replaced heater assembly for broken heater causing no heat. The dryer tested good.
Steve M.
RANGE AMANA ACR4503SFW2 Replaced left front infinite switch for no power to burner. The range tested good
Steve M.
RANGE AMANA AGR5330BAS3 The flashes were not adjusting to low for simmer. Adjusted gas valve to properly simmer on low. The range tested good.
Dave F.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Ice maker not working . Tested for power at ice maker . Has power . Ordering new ice maker . Ice maker W10873791; ordrng 1 W10873791 (icemaker)
Steve M.
DRYER MAYTAG MEDC215EW1 Replaced thermal cut off for no heat. Left pre-ordered part with customer. The vent on the outside of the house was not opening/closing properly. Recommended customer to replace. Customer was not home for a signature ; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT
Dave F.
DISHWASHER KITCHENAID KDTE234GPS0 Dispenser not closing and staying closed . Ordering new dispenser W10861000; ordrng 1 W10861000 (detergent dispenser)
Steve M.
DISHWASHER WHIRLPOOL WDF550SAFB00 Found the black wire at the junction box has melted and the door such was stuck in open position. Repaired wire and put the door switch in correct position.
Dave F.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Refrigerator not making ice . Needs ice maker. Ordering ice maker W10873791; ordrng 1 W10873791 (icemaker)
Evan E.
DRYER WHIRLPOOL GEW9250PW1 Replacing rollers idler pulley and belt due to unit running very noisy while spinning. Replaced all parts Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 661570V BELT
David L.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Replaced ice maker, unit testing good. ; dspstn on spec-tagged invntry: 1 W10882923 ICEMAKER"
David L.
DISHWASHER AMANA ADB1400AGW1 Repaired broken wire going to water valve. Unit testing good.
David L.
DRYER WHIRLPOOL WED49STBW1 Unit was not heating well due to temp switch not being clipped in properly. Reinstalled. Venting is still failing vent test. Vent is over 30ft long. Recomending replacing with a different installation to allow shorter venting.
Evan E.
DISHWASHER MAYTAG MDB7600AWW Latch assembly is broken therefore unit will not shut properly.Ordering latch assembly Advised customer that handle is only available in black not white. Ordering latch assembly ; ordrng 1 WPW10130695 (LATCH ASSEMBLY)
Gary T.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Repaired intermittent connection at the control board, reseated power connection."
Gary T.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Unit needs freezer rails part # WPW10120018 $138.85 a piece, customer is not going to repair. SC is paid if they change their mind. 74.90 labor + tax."
Gary T.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced some for some believe that the washer motor was not running on.
Gary T.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Replaced power supply and control board that we're not powering the auger motor.
Gary T.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Water valve is leaking through to icemaker when selecting dispenser. Ordering watervalve.; ordrng 1 WPW10341329 (water valve assy)
Gary T.
DISHWASHER KITCHENAID KDFE104DSS5 "Ran diagnostics no errors, cleared screen of debris causing low water flow."
Gary T.
WASHER WHIRLPOOL WFW8540FW "Bolt broke off of shaft when removing, need tub assy and rotor. Will needs second tech for tub install.; rqstng P&A on 1 W10901030 (tub-outer) and 1 W11253212 (BOLT)"
Gary T.
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Replaced damaged door.
Dave F.
WASHER WHIRLPOOL WFW75HEFW0 F9E1 error code . Washer draining very slowly. Checked pump filter clean . Checked drain hose by the pump . Found debris was clogging the hose . Removed debris and tested washer . Washer tested good .
Dave F.
RANGE WHIRLPOOL KSGG700ESS1 "Tested Left burner is working as expected . Tested oven on 350 . 323, 374,329,378,330,384 . Calibrated oven up 5 degrees . Oven tested good ."
Dave F.
WASHER WHIRLPOOL WTW7000DW0 Replaced control due to intermittent drain pump . Calibrated washer . Ran in auto diagnostics. Washer tested good .
Dave F.
DRYER WHIRLPOOL WED4616FW Dryer not turning on . Replaced start button and timer . Dryer is now working as expected.
Dave F.
WASHER WHIRLPOOL WTW8540BW0 Washer pulling unbalanced code. Spun tub . Found some bearing noise. Ran washer in drain and spin . Needs a new bearing . Ordering new bearing W10435302. ; rqstng P&A on 1 W10435302 (bearing)
Dave F.
WASHER WHIRLPOOL WTW8500DC5 Lid is broken in the right corner causing the lid not to close correctly. Ordering new lid and hinges for both left and right side . ; ordrng 1 W11102314 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)
Dave F.
OVEN WHIRLPOOL WFG525S0HS0 Clock running to fast . Replaced clock . Set time on stove . Clock is now keeping time .
Steve M.
WASHER MAYTAG MVWX655DW0 Wash plate is stripped preventing wash. Ordering wash plate.; rqstng P&A on 1 W10902814 (washplate)
Dave F.
OVEN MAYTAG MER8700DS0 Replaced bake element due to it being broken . Tested oven . Tested good .
Steve M.
RANGE JENN AIR JJW8630DDS The user interface is unresponsive for lower oven. The user interface is discontinued.
Steve M.
DISHWASHER KITCHENAID KDFE104DBL5 Replaced motor sump for power to motor and no wash. The dishwasher tested good.
Steve M.
WASHER AMANA NTW4516FW Replaced lid lock and capacitor for no agitation out spin. The washer tested good.
Steve M.
RANGE WHIRLPOOL WFE320M0ES0 "Replaced glass, installed missing trim pieces. Unit testing good."
Steve M.
REFRIGERATOR KITCHENAID KFIS29PBMS03 Found ten degrees in fresh food section. All fans are running. Orderings evaporator; ordrng 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)
Steve M.
DRYER MAYTAG MGDB835DW Found a sock stuck in the blower wheel causing excessive noise. Removed front panel and removed sock. The dryer tested good.
Gary T.
WASHER MAYTAG MVWB766FW1 "Checked unit over completely ran diagnostics and recalibration. Repaired water valve that was not filling, Open connection at connector."
Gary T.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Detected trace of dye at upper evap, Unit is leaking from fridge evap, ordering fridge evap.; ordrng 1 W11116006 (evaporator)"
Gary T.
WASHER WHIRLPOOL WTW4816FW1 Repaired loose strut causing unit to go out of balance.
Steve M.
WASHER MAYTAG MVWB765FW1 User interface needs to be replaced.; ordrng 1 W11135393 (UI)
Evan E.
WASHER MAYTAG MVWC416FW1 Customer stated unit was producing grinding noise while in spin.Checked for codes No codes presentRan test cycle Could hear noise customer was referring too while unit was spinning/agitating Inspected underneath machine discovered cam nut was loose causing pulley to rub on belt guard. Tightened cam nut Ran test cycle Unit tested good
Evan E.
WASHER WHIRLPOOL WFW72HEDW0 Customer stated unit was displaying f8e1 (long fill) error code.Ran test cycle Unit was filling but struggling to do so. Inspected water valve. Unit is struggling to fill due to valve having blockage at both hot & cold inlets. Removed /cleaned debris from valve. Ran test cycle again Unit is now filling correctly No other codes present Unit tested good
Evan E.
WASHER MAYTAG MVWC565FW1 Installing new control due to old control board failing to accept commands. Unit was receiving correct voltage but not powering machine. Installed new control Ran test cycle Unit tested good
Evan E.
DISHWASHER KITCHENAID KDTE254ESS2 Top rack is falling due to right side adjuster tab breaking causing rack to sit uneven. Ordering adjuster ; ordrng 1 WPW10546503 (adjuster)
Evan E.
WASHER AMANA NTW4705EW0 Customer stated unit was not locking lid therefore cycle would not start. Ran test cycle Unit would not start cycle due to latch failing. Replaced latch Ran normal cycle Unit was operating as it should but control is failing to sense when lid is lid locked was able to open lid while unit was washing. Ordering control ; ordrng 1 W11116502 (cntrl-elec)
Steve M.
MICROWAVE MAYTAG MMV4205FB3 Found the microwave was in demo mode preventing turntable from turning and not heating. Showed customer the option menu to put microwave back in regular cooking mode. Charged 1/2 service fee.
Evan E.
DRYER WHIRLPOOL WED75HEFW1 Unit is failing to run heater consistently. Unit will heat in timed dry and quick dry but no other settings. Unit displaying f6e1 error bode UI failing to communicate with ccu. Ordering UI and control ; ordrng 1 W10875486 (cntrl-elec) and 1 W10919207 (panel-cntl)
Evan E.
DISHWASHER WHIRLPOOL WDP720PADH2 Customer stated unit was not filling with water and making noise. Upon inspection discovered water was shut off to unit.Turned water on ran diagnostic cycle Unit ran through cycle as it shouldRan normal cycle to confirm functionUnit tested good
Gary T.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced sump assy with motor to repair dishwasher with ash motor that was not running.
Dave F.
REFRIGERATOR FRIGIDAIRE FFTR1821QB0 Refrigerator little warmer then 40 . fan was being intermittent. Turn on and turn off . Power cycle refrigerator and let the evaporator defrost a little bit .the damper was closed to coldest on freezer . Put on recommended . Refrigerator is working . Customer will monitor.
Evan E.
DISHWASHER FRIGIDAIRE PLD2850RDC0 Customer stated unit did not dissolve soap after wash cycle. Upon inspection discovered wash motor was failing to run. Unit was filling and draining but never running wash motor.Confirmed motor was receiving proper voltage. Motor is failing to run.Quoted customer for repairCustomer does not want to proceed at this time.Collecting s/c fee
Evan E.
DISHWASHER MAYTAG MDB7949SDH2 Replacing adjusters due to adjusters that were installed on 5/10/18 cracking and wheels seizing causing rack not to slide.Replaced adjustersUnit tested good ATEC WARRANTY
Evan E.
WASHER WHIRLPOOL WFW9640XW00 Replaced motor control due to unit displaying f28 error code. MCU and CCU were failing to communicate. Replaced MCU Cleared codes Ran diagnostic cycle Unit tested good
Evan E.
OVEN KITCHENAID KEBS209BBL00 Replaced thermal fuse due to fuse that was replaced 2 weeks ago losing continuity.Replaced fuse Checked for error codes No codes present Ran test preheat on both ovens Unit tested good ATEC warranty WP74008369 oven temp sensor
Steve M.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Found the connection to water valve was leaking. Repaired line to valve and the leaking stopped. The right crisper drawer was opening on is own. Found the clip on the right side rail was not in correct position. Moved rail and crisper is closing. The refrigerator tested good.
Steve M.
DRYER WHIRLPOOL WGD4800XQ1 Replaced cut off. Unit testing good.
Steve M.
REFRIGERATOR AMANA SBI20NW Replaced ice maker due to leak and failure to make ice. Unit testing good.
Steve M.
RANGE KITCHENAID KEMS308SBL00 Customer ran self clean with liner in oven. Recommended use dawn dish soap and vinegar solution to clean residue. Unit tested good.
Steve M.
RANGE KITCHENAID KSGB900ESS "Replaced ignitor, unit testing good."
Dave F.
DISHWASHER KITCHENAID KDTE104ESS4 Dishwasher washer pump not turning on went into diagnostics found F4E3 wash pump failure . Checked all connections. Good . Power cycled washer no change . Ran in auto diagnostics. Pump didn't turn on . Ordering control and new sump pump .; ordrng 1 W10909703 (cntrl-elec) and 1 WPW10605057 (pump and motor assy)
Dave F.
WASHER WHIRLPOOL WTW5000DW Checked washer for error codes. No codes . Ran auto diagnostics and calibrated washer . Tested good . The loud noise with the actuator shift the washer into spin . Normal noise . Everything is working as expected.
Dave F.
DISHWASHER KITCHENAID KUDS30IXSSA Water only coming from bottom spray arm and pro scrub sprayer on the back . The actuator that moves the metals balls that directs the water was stuck on and only spraying through the pro scrub . Unplugged the actuator. Unit is now washing top and bottom racks now . Customer understands that the pro scrub feature doesn't not work until a new part is installed WPW10412945 . Also found the water piping to the machine is very long and pushing against the water valve . Suggested having a hose installed instead of straight copper . Water valve threads were also cross threaded so any movement of the valve would leak a little bit of water . Called tech line about the actuator. Asked about unplugging he said that would work . SR 7723906288 ; dspstn on spec-tagged invntry: 1 CLEAR-DOOR DOOR-TEST
Steve M.
WASHER WHIRLPOOL WFW75HEFW0 Replaced main control for erratic behavior. The washer tested good in diagnostics.
Dave F.
OVEN AMANA AGR6603SFW1 Replaced burner head. Adjust gas down . Right front burner now lights every time . Tested good .
Steve M.
RANGE KITCHENAID KSGB900ESS2 Customer is complaining that aqua lift not cleaning. The oven is heating properly. The oven tested good. Referred customer to aqua lift hotline in user guide.
Dave F.
DISHWASHER JENN AIR JDB1095AWS0 Found the door catching on the bottom left of the tub . Needs new hinges left and right . Was able to bend the spot that was catching on the door . Door does not catch anymore . Quoted customer for hinges . Missing insulation around the unit customer wants to pay and have that shipped to their house WPW10223013; ordrng 1 WPW10223013 (pad-ins)
Gary T.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Replaced evaporator fan and fan blade that were making a noise while it was running.
Steve M.
DRYER GE DCCB330GG6WC Replaced the gas coils and thermostat for not heating. The dryer tested good.
Steve M.
REFRIGERATOR KITCHENAID KRFF707ESS01 Found the top right rack rail was jammed and would not open. Removed rail and opened and closed until no longer jammed. Reinstalled rail and the unit tests good.
Gary T.
WASHER MAYTAG MVWC555DW1 Replaced stripped washplate causing grinding noise
Steve M.
REFRIGERATOR WHIRLPOOL WRS321SDHB01 Found the water connection to the refrigerator has a crushed ferrel causing unit to leak. Repaired connection and the refrigerator tested good.