We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Syracuse, NY 13215
Chuck G
Job Details: 06/22/2023
"Customer stated that lid was broken. After inspecting unit i found that the lid strike was broke, replaced strike. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 W11457841 (Strike) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Penfield, NY 14526
Andres V
Job Details: 06/22/2023
Unit is cooling properly now freezer was at -5 and fridge was at 37. I checked both fans to make sure they were running. I could not find anything wrong customer is to monitor.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Fairport, NY 14450
Andres V
Job Details: 06/22/2023
Unit has error code F7E1 for motor failure and F9E1 for unit not draining. I could hear drain pump trying to drain but never did. Unit needs new wash pump and drain pump ; ordrng 1 W11416363 (Motor and sump)
We serviced a
MAYTAG WASHER
Model mhw5630hw3
Near Rochester, NY 14618
Andres V
Job Details: 06/22/2023
Gave customer a call to let her know I was on my way. Arrived to the house knocked on door but no one answered. Called phone it went straight to voicemail left message then waited 15min. Left door tag. ; O-emld tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HW3
Near Rochester, NY 14620
Andres V
Job Details: 06/22/2023
Door is heavily damaged and needs replacing. Ordering door assembly; ordrng 1 W11196122 (Door assem)
We serviced a
WHIRLPOOL COOKTOP
Model GLS3064R
Near Rochester, NY 14626
Dave L
Job Details: 06/22/2023
Switch harness is shorted closed ordering switch harness.; ordrng 1 WP8190913 (Switch) and 1 Sh (Sh)
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Rochester, NY 14616
Dave L
Job Details: 06/22/2023
Replaced stripped blower and motor. Tested ok. ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Rochester, NY 14626
Dave L
Job Details: 06/22/2023
Ff replaced ice maker that would not fill tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Rochester, NY 14616
James
Job Details: 06/22/2023
Replaced door and inspected.
We serviced a
MAYTAG RANGE
Model MER6765BAS18
Near Rochester, NY 14624
James
Job Details: 06/22/2023
Bake element melted at lower oven. 237v to element. Replaced element and tested. One year warranty on repair. ; used 1 Sh15 from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Rochester, NY 14624
James
Job Details: 06/22/2023
Unit loud in wash cycle can hear upstairs. Took cam off and greased. Ran calibration and tested. All noises are normal operation.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Rochester, NY 14618
Andres V
Job Details: 06/22/2023
Float switch was not triggered and not letting water into unit. Cleaned out float switch assembly and tested it. Unit is now working properly
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Rochester, NY 14616
Dave L
Job Details: 06/22/2023
Replaced console due to corrosion on the PCB
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, NY 14624
Dave L
Job Details: 06/22/2023
Found plastic ice cube keeping freezer door from sealing. Removed. Tested ok.
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Rochester, NY 14606
James
Job Details: 06/22/2023
Rf element turns on and off randomly when set to high. All other elements function properly ; rqstng P&A on 1 WP3149400 (Sw rf)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Rochester, NY 14624
Dave L
Job Details: 06/22/2023
Repaired switch and replaced bulb
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Rochester, NY 14615
James
Job Details: 06/22/2023
Parts Warranty 12 months Expires 07/15/2023 Labor Warranty 12 months Expires 07/15/2023 Unit took 1 week to cycle icemaker. Inspected door harness. Cycled icemaker successfully in diagnostics. Freezer is keeping temperature. Emptied ice bin. Customer is to monitor. If problem persists replace icemaker. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Rochester, NY 14624
Dave L
Job Details: 06/22/2023
Re installed loose freezer gasket with sealer. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Rochester, NY 14623
Andres V
Job Details: 06/22/2023
Right door gasket was torn at the bottom. Replaced gasket and used heat gun to help gasket seal better.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hamlin, NY 14464
Dave L
Job Details: 06/22/2023
New basket had damage to the tub ring. Tub ring is also loose. Re ordering basket; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14608
Andres V
Job Details: 06/22/2023
"Heating element is coming on and heating up on a diagnostic cycle but customer says it's not drying on a normal cycle. I suggested replacing the control board, customer is to test unit out and see if it does come on. If customer calls back order W11305308"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS1
Near Rochester, NY 14617
James
Job Details: 06/22/2023
"Customer wanted to just purchase part and did not need sc. Customer cancelled. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"
We serviced a
MAYTAG DISHWASHER
Model MDB4709PAW0
Near Conesus, NY 14435
Jeremy
Job Details: 06/22/2023
No service needed.
We serviced a
WHIRLPOOL OVEN
Model KSEG950ESS3
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 06/22/2023
"Unit has F9E0 error for being miswired. Found burned spot on main control. Replaced main control, unit tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near Irondequoit, NY 14622
Andres V
Job Details: 06/22/2023
"Replaced spray arm, tested unit with clear door. Saw spray arm moving."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Syracuse, NY 13215
Chuck G
Job Details: 06/22/2023
"Customer stated that unit was not spinning out a load of laundry but has been working fine for the past week. Error code F0E2- over Suds condition detected. I ran a diagnostic cycle in which the unit operated as intended. I calibrated unit. I explained to the customer about how much HE detergent they should be using, how to load the unit and cycle selection. Unit tested good"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Salina, NY 13088
Chuck G
Job Details: 06/22/2023
Customer stated that unit is leaking. No codes. Ran a diagnostic cycle in which i did discover that water was coming from the inlet valve hose connection. I tightened the hose connection. Tested unit and unit tested good. Calibrated unit. Unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Salina, NY 13088
Chuck G
Job Details: 06/22/2023
Customer stated that unit is not draining. I could not get into service diagnostics as the UI was not responding to commands. After inspecting the unit i found extensive rodent damage. I explained to the customer that we have to start with the harness and control but it would be possible that more parts would be needed. Quoted customer but the customer declined the repair.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 06/22/2023
"Drain motor not running consistently causing F9E1 error for long drain. Replaced drain pump, unit tested good.; used 1 WPW10605427 (PUMP) from stock"
We serviced a
KENMORE DRYER
Model 110.87872601
Near Henrietta, NY 14467
Jeremy
Job Details: 06/22/2023
"Unit will not start. Found open thermal fuse. Replaced thermal fuse, verified proper air flow. Unit checks good.; used 1 WP3392519 (FUSE-THERMAL) from stock"
We serviced a
GE DRYER
Model GTDX200GM0WW
Near Henrietta, NY 14467
Jeremy
Job Details: 06/22/2023
Replaced back splash panel for broken clips. Switches and timer sit securely in new panel. Unit checks good.; used 1 Sh15 (Shipping) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Pittsford, NY 14534
Jeremy
Job Details: 06/22/2023
"Unit has weak water pressure at dispenser. Icemaker fills with correct pressure. Dispenser solenoid on dual valve bad. Ordering dual valve.; ordrng 1 WPW10341320 (Dual Valve) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Irondequoit, NY 14617
James
Job Details: 06/22/2023
"Icemaker not cycling. Fill tube frozen. Replaced icemaker and defrosted fill tube. Icemaker still not getting water. Water to valve from water line. ; ordrng 1 WPW10279909 (Valve) and 1 W10844267 (Filter housing), dspstn on spec-tagged invntry: 1 4317943 ICEMAKER"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM01
Near Clay, NY 13088
Chuck G
Job Details: 06/22/2023
"Customer is still seeing water on the floor coming from unit. Fill tube and drain tube tested good. I did find that drain line coming from evap was clogged with ice, clear led drain with steamer and removed ice from freezer floor. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14612
James
Job Details: 06/22/2023
"Unit not spinning due to worn hub. Gearcase is worn and impeller wont come off gearcase. Fabric softener not dispensing. ; ordrng 1 W11454734 (Gearcase) and 1 W10902814 (Impeller) and 1 W10528947 (Hub) and 1 W11127356 (Dispenser), dspstn on spec-tagged invntry: 1 W11130362 SUSPENSION"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7949SDE3
Near Brewerton, NY 13029
Chuck G
Job Details: 06/22/2023
Customer stated that unit is not leaking as it did since running a clean wash but the door is not closing properly. I found a piece of plastic in the tub under the door that was preventing the door from closing. Removed the debris. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Baldwinsville, NY 13027
Chuck G
Job Details: 06/22/2023
Customer stated that top rack has lost its wheels. Upon inspection of unit i discovered that the rack adjuster kit tested bad. Replaced rack adjusters. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/22/2023
"Unit not making ice and water dispenser randomly stops while dispensing. Found that icemaker motor is seized and tray does not move. Replaced icemaker, unit got stuck when testing in diagnostics. Called techline on dispenser issue, advised to replace UI. SR 7736691186. Ordering UI and icemaker.; ordrng 1 W11225853 (UI) and 1 W10898228 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/22/2023
"Freezer door not closing. Replaced sliders, door closes and seals properly."
We serviced a
WHIRLPOOL FREEZER
Model WRT314TFDB03
Near Nunda, NY 14517
Dave F
Job Details: 06/22/2023
Customer had temp concern Freezer 1 degree fresh food 38. Adjusted the the temp in freezer. Found freezer door sagging adjusted the hinge on door and gaskets are good . Unit tested good
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Syracuse, NY 13204
Chuck G
Job Details: 06/21/2023
Customer stated that unit is not draining. Upon inspection i found that the drain pump tested bad. Replaced drain pump. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Livonia, NY 14487
Jeremy
Job Details: 06/21/2023
"Replaced belt and suspension, found F7E5 error when testing. Found worn cam and shifter not positioning properly. Replaced shifter and cam, unit tested good.; dspstn on spec-tagged invntry: 1 W11239857 BELT , used 1 W10721967 (CAM), and 1 WPW10006355 (Actuator) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Hemlock, NY 14466
Jeremy
Job Details: 06/21/2023
"F7E1 error and wash motor not running, verified voltage to motor. Ordering sump.; rqstng P&A on 1 W11416363 (PUMP & MOTOR)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Farmington, NY 14425
Jeremy
Job Details: 06/21/2023
"Icemaker tray twisted and not making ice. Will not cycle with test switch. Replaced icemaker, unit checks good."
We serviced a
GE DISHWASHER
Model CDD420P2T0S1
Near Rochester, NY 14612
Dave L
Job Details: 06/21/2023
Lower drawer wont drain and upper drawer will not respond. Ordering control and pump and motor; ordrng 1 WD21X30864 (Mcu) and 2 WD12X30912 (Motor and pump)s
We serviced a
GE STACKED LAUNDRY
Model GUD27ESSM1WW
Near Rochester, NY 14612
Dave L
Job Details: 06/21/2023
Lid was bent and preventing the lock from latching. Adjusted latch and shimmed bumper to ensure latch would close. Tested ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Pittsford, NY 14534
Jeremy
Job Details: 06/21/2023
"FF evap completely frosted up and not cooling properly. Drain frozen. Defrosted evap and ensured clear drain. Drain pan sits flat, thermistor checks good and in proper position. Advised customer on importance of making sure drawers are fully closed. Unit checks good. S code S16360."
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Irondequoit, NY 14617
Dave L
Job Details: 06/21/2023
Wash plate was stuck to transmission. Ordering wash plate to complete repair; ordrng 1 W10902814 (Way plate)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Rochester, NY 14623
Dave L
Job Details: 06/21/2023
Customer unavailable rescheduled; schdld next appmnt for 6/27 TUE AM
We serviced a
KITCHENAID OVEN
Model KODE500ESS02
Near Pittsford, NY 14534
Jeremy
Job Details: 06/21/2023
"Unit has F2E1 error for stuck key. Replaced console, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rochester, NY 14624
Dave L
Job Details: 06/21/2023
Unit is leaking from. The fill assembly. Ordering fill assembly. ; rqstng P&A on 1 W11535094 (Fill assembly)
We serviced a
WHIRLPOOL OVEN
Model KFDC506JSS01
Near Pittsford, NY 14534
Jeremy
Job Details: 06/21/2023
"Unit preheats to desired temp but will not maintain temp. Sensor checks good, all fans operational and elements test good. Ordering control board.; ordrng 1 W11385634 (CONTROL)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW06
Near Rochester, NY 14624
Dave L
Job Details: 06/21/2023
Fresh food gasket was loose at the hinge corner. Pressed in gasket tightly. Tests ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Rochester, NY 14624
Dave L
Job Details: 06/21/2023
Replaced open fan motor. Tested ok
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Newark, NY 14513
Andres V
Job Details: 06/21/2023
UI has missing numbers in display. I tested the moisture sensors also trimmed the vent shorter so it does not snake and prevents airflow. Ordering new UI ; ordrng 1 W11384511 (UI)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Geneva, NY 14456
Andres V
Job Details: 06/21/2023
Got sheet out that was stuck underneath the agitator.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Seneca Falls, NY 13148
Andres V
Job Details: 06/21/2023
Right door gasket is torn and can see magnet. I replaced it and used heat gun to help it seal better.
We serviced a
KITCHENAID 50#IM 18' FS
Model KUID308HPS00
Near Cayuga, NY 13034
Andres V
Job Details: 06/21/2023
"Sent call before arriving, rang door bell and knocked on door no one answered. Called and left voicemail waited 15min no one called back."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Scottsville, NY 14546
Jeremy
Job Details: 06/21/2023
"Customer complaint unit not cooling. Unit has been unplugged for several days prior to service. Checked and found drain plugged, possibly causing problem. Plugged unit in, customer to monitor."
We serviced a
GE RANGE
Model JB256RM2SS
Near Port Byron, NY 13140
Andres V
Job Details: 06/21/2023
"Found a broken wire that caused a shortage. Fixed wire and installed two new infinite switches and right side burners. Tested unit, unit is working properly."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Waterloo, NY 13165
Andres V
Job Details: 06/21/2023
Found rotor bolt loose and oil coming from gearcase. I tightened it and tested it but unit still making grinding noise. I reccomended replacing gearcase and washplate if needed but customer has decided to invest a new one.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Clifton Springs, NY 14432
Andres V
Job Details: 06/21/2023
Not sure how this was dispatched to us but this customer is in California.
We serviced a
GE DISHWASHER
Model GDT665SMN8ES
Near Shortsville, NY 14548
Andres V
Job Details: 06/21/2023
"Replaced the control board, tested unit on a normal cycle. Unit is now working properly."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EWH3
Near Rochester, NY 14610
James
Job Details: 06/21/2023
Replaced sump assembly and tested. Found no leaks and verified spray arms are rotating.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Spencerport, NY 14559
Dave L
Job Details: 06/21/2023
"Drum seals are loose and staining clothes. Ordering drum; rqstng P&A on 1 W10626460 (Drum), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Rush, NY 14543
Jeremy
Job Details: 06/21/2023
"Unit not draining, will not start cycle. Found wires pulled from connector on drain pump. Removed water from unit and tried to start cycle. Lid will not latch, just continues to click. Ordering drain pump, lid latch and harness.; ordrng 1 W11513248 (Latch) and 1 W11643701 (Harness) and 1 W11399437 (Pump)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Utica, NY 13501
Chuck G
Job Details: 06/21/2023
"Customer stated that unit is not completing a cycle. Error codes. F9E1-long drain. I ran a diagnostic cycle in which i discovered that washer was not draining, after inspecting unit i found a broken wire to the drain pump, i repaired wire. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Utica, NY 13501
Chuck G
Job Details: 06/21/2023
Customer stated that unit is not turning on. After inspecting the unit i found that the thermal fuse tested bad. Replaced thermal fuse. Unit tested good ; used 1 WP3392519 (Thermal fuse) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Utica, NY 13501
Chuck G
Job Details: 06/21/2023
Upon arrival the compressor was not onsite. Rescheduled appointment ; schdld next appmnt for 6/29 THU !
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Syracuse, NY 13214
Chuck G
Job Details: 06/21/2023
Customer stated that unit is not starting a cycle. Error code F5E1- lid lock fault. Replaced lid lock. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Left strike with customer. Unit tested good
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ10
Near Penfield, NY 14526
James
Job Details: 06/21/2023
Replaced ui harness and control. Tested unit and found no issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Sodus Point, NY 14555
James
Job Details: 06/21/2023
Doir gaskets pulled out from door liners. Placed silicone in door liners and reinstalled both gaskets. ; dspstn on spec-tagged invntry: 1 W10838574 GASKET
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Sodus, NY 14551
James
Job Details: 06/21/2023
F8e2 and lo fl error when customer runs cycle. Hot water valve not opening. Replaced valves and tested again. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11316255 VALVE
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Webster, NY 14580
James
Job Details: 06/21/2023
Unit not completing cycle. Found wire disconnected from drain pump. Reconnected wire and replaced lid. Ran quick wash successfully.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rochester, NY 14622
James
Job Details: 06/21/2023
Unit not draining. Found drain pump disconnected. Reconnected drain pump and leveled feet. Tested spin cycle successfully.
We serviced a
KITCHENAID HOOD VENT
Model KVWB600HBS2
Near Penfield, NY 14526
James
Job Details: 06/20/2023
Rear led loose in hood. Removed led and adjusted bracket. Reinstalled led and verified operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Rochester, NY 14625
James
Job Details: 06/20/2023
Freezer Frozen over. Fan not cycling. Icemaker broken off at bail arm. Thermistor cover broken. ; ordrng 1 W11224591 (Fan) and 1 Sh15 and 1 W11661208 (Cover) and 1 W10886939 (Icemaker)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14612
Dave L
Job Details: 06/20/2023
The washer would not run due to it becoming stuck in drain lock out. Cleared drain lock out. No errors stored in diagnostics. Unit passed auto test. Functioning ok. ; saved tckt
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near East Rochester, NY 14445
Andres V
Job Details: 06/20/2023
Thermal fuse popped again because of a clog in the venting. I cleared vent of all lint and replaced fuse. Tested unit. ; used 1 Wp3392519 (Thermal fuse) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Fairport, NY 14450
Andres V
Job Details: 06/20/2023
Lights were flickering on and off. I took freezer light off and noticed that light looked liked it had been spliced on which explains why light would sometimes come on and other times go out. I replaced freezer light all lights are working properly. ; dspstn on spec-tagged invntry: 1 W11601310 MODULE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Syracuse, NY 13212
Chuck G
Job Details: 06/20/2023
Replaced freezer door due to the liner separating. Unit tested good
We serviced a
GE DRYER
Model HTX24EASK0WS
Near Fairport, NY 14450
Andres V
Job Details: 06/20/2023
Installed new harness connector on unit. Tested unit on regular heat. Unit is now heating properly
We serviced a
JENN AIR RANGE
Model JED3430WS00
Near Fairport, NY 14450
Andres V
Job Details: 06/20/2023
"Took off old trim pieces, cleaned it up and put new trim pieces on."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Clay, NY 13090
Chuck G
Job Details: 06/20/2023
Customer stated that unit is not powering on. I could not get into diagnostics due to the control being unresponsive. Replaced control. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JW1
Near Fulton, NY 13069
Chuck G
Job Details: 06/20/2023
Customer stated that unit is not working. Error code F1E0-internal board failure. Ordering control W11594187; ordrng 1 W11594187 (Control (white))
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DWH0
Near Rochester, NY 14612
Dave L
Job Details: 06/20/2023
Replaced broken lower rack supports
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ03
Near Dansville, NY 14437
Jeremy
Job Details: 06/20/2023
"Customer complaint strawberries froze in bottom drawer fresh food. Found drawer set to coldest temp and food beyond back of shelves causing inconsistent temps. Showed customer how to adjust temp in drawer and set freezer and fresh food temps. Unit operating as expected, customer to monitor."
We serviced a
KITCHENAID REFRIGERATOR
Model WRF555SDFZ02
Near Oswego, NY 13126
Chuck G
Job Details: 06/20/2023
Customer stated that fresh food gaskets are ripping. Verified issue. Ordering fresh food gasket W10830055; ordrng 2 W10830055 (Gasket)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Webster, NY 14580
James
Job Details: 06/20/2023
"Icemaker would only cycle a few seconds. Replaced icemaker and cycled all of the way. Fill tube frozen. Need door. ; ordrng 1 LW11026425 (Door), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Ontario, NY 14519
James
Job Details: 06/20/2023
Rh gasket torn. Replaced gasket and molded with heat gun. Adjusted doors so they are parallel.
We serviced a
WHIRLPOOL FREEZER
Model WRS321SDHW08
Near Ontario, NY 14519
James
Job Details: 06/20/2023
Replaced control. Compressor turned on once plugged in.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Penfield, NY 14526
James
Job Details: 06/20/2023
Customer installed fridge in garage and wanted it inspected that it will function in winter. Unit cooling properly. Unit is dual evaporator so it should function in colder temperature. No winter retrofit available for this model.
We serviced a
WHIRLPOOL WASHER
Model MVWB965HC0
Near Rochester, NY 14612
Dave L
Job Details: 06/20/2023
The reed switch on the lid lock is failing. Ordering latch. ; ordrng 1 W11188327 and 1 Sh (Sh)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS06
Near Pittsford, NY 14534
Andres V
Job Details: 06/20/2023
Gasket is torn on the right door. Replaced gasket and used heat gun to help it seal better.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Conesus, NY 14435
Jeremy
Job Details: 06/20/2023
"After pressing power button all lights begin flickering. Unit does not respond to user inputs. Ordering UI, and control.; ordrng 1 W11626077 (UI) and 1 W11626074 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Livonia, NY 14487
Jeremy
Job Details: 06/20/2023
"Customer stated unit will not start a cycle. Unit has F5E1 for door stuck open. Switch tested good. Found that customer not closing door before timer counts down. Explained door needs to be closed before the timer expires. Ran diagnostic cycle, unit tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Pittsford, NY 14534
Andres V
Job Details: 06/20/2023
Found error code F8E1 Drain hose was kinked and causing water to slowly drain. Redirected hose underneath unit so it no longer kinks.
We serviced a
MAYTAG COOKTOP
Model MET8720DS00
Near Penfield, NY 14526
James
Job Details: 06/20/2023
Cooktop cracked. Replaced cooktop and inspected. New top has glue coming out of rubber seal and seal is discolored and looks dirty. Reorder Cooktop. ; ordrng 1 W10719620 (Cooktop)
We serviced a
KITCHENAID RANGE
Model KSGG700EBS6
Near Penfield, NY 14526
James
Job Details: 06/20/2023
Oven door shattered. Replaced panel and led. New panel has scratches. Scoop and liner damaged. ; ordrng 1 W10915619 (Door outer) and 1 W11251351 (Scoop) and 1 W10902192 (Liner)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Rochester, NY 14616
Dave L
Job Details: 06/20/2023
Customer is experiencing poor spin performance. No errors in diagnostics. Unit will shut off and leave most loads wet. Found corrosion on console that may be contributing to this issue. Ordering console. ; ordrng 1 W11135391 (Console)