We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Caledonia, NY 14423
Dave F
Job Details: 10/04/2021
Replaced control on unit. Tested unit in auto diagnostics twice and both times everything working as expected. Unit tested good.
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS3
Near Penfield, NY 14526
Evan
Job Details: 10/04/2021
"Customer stating that unit will turn on light when door is opened and fan does not sound correctly. Found that unit was missing interlock switch update causing issue with light. Replaced interlock. Found that blower fan was rattling while running. Ordering blower fan ; ordrng 1 W10726505 (Fan motor), dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK"
We serviced a
KENMORE DRYER
Model 110.63932102
Near Rochester, NY 14618
Evan
Job Details: 10/04/2021
"Customer stated that unit was failing to heat. Checked incoming voltage at dryer unit is receiving 240v. Checked thermal cut off , thermostat and heating element all for continuity. All tested closed. Resembled unit and tested. Unit began to heat. Observed unit while heating and found that timer is causing issue. Timer is failing to send voltage to element consistently risks contacts are failing. Customer does not want to proceed with repair at this time. Collecting service call fee"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Rochester, NY 14618
Evan
Job Details: 10/04/2021
Replacing spray arms due to ports on spray arms being severely clogged causing unit to wash poorly. Replaced upper and lower wash arms. Tested unit confirmed that spray arms are rotating. Unit tested good
We serviced a
WHIRLPOOL OVEN
Model MER5775QAB
Near Rochester, NY 14612
James
Job Details: 10/04/2021
Unit not powering on due to melted terminal block. Need block and cord. Disassembled door so customer can clean glass. 10% off labor. Military. ; ordrng 1 WPW10245259 (Block) and 1 Sh15 and 1 PT220 (Cord)
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Rochester, NY 14609
James
Job Details: 10/04/2021
Unit not draining. Cleaned out drain hose to sink with vacuum and unit functions properly. Tested twice successfully. 30 day warranty; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Irondequoit, NY 14609
James
Job Details: 10/04/2021
Lid striker sticking. Oversuds error. Detergent inside bleach dispenser and fabric softener dispenser. Oversuds error. Adjusted latch and cleared faults. Cleaned dispensers and tested manual diagnostics. Ran calibration cycle successfully. Unit functions properly. Recommend monitoring soap usage and applying detergent directly into wash basket.
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Rochester, NY 14617
James
Job Details: 10/04/2021
"F0e3. F5e1. F2e1. Complaint of wet clothes at end of cycle. Ran test 51 and agitator makes ratcheting noise and tub wobbles during spin. Need gearcase. Service pointer for residue on clothes due to bad software on control. ; rqstng P&A on 1 W11417461 (Control) and 1 W11455453 (Gearcase) and 1 W10734521 (Slider), dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Henrietta, NY 14467
Steve
Job Details: 09/30/2021
Removed curtain from under agitator. The agitator is seized in place. The agitator needs to be replaced to prevent this from happening again. Resceduled for tomorrow to install agitator bolt. Customer is going to think about repair. ; rqstng P&A on 1 W11161960 (Agitator) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Mount Morris, NY 14510
Dave F
Job Details: 09/30/2021
Replaced door gaskets . Doors are sealing as expected unit tested good .
We serviced a
KITCHENAID DISHWASHER
Model KUDI01TJBT0
Near Rochester, NY 14626
James
Job Details: 09/30/2021
Replace TCO fuse on control for unit. Ran unit in auto diagnostics. Everything working as expected. Unit tested good. ; dspstn on spec-tagged invntry: 1 8193762 FUSE
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Rochester, NY 14616
James
Job Details: 09/30/2021
F3e2 error code temperature sensor error. Ohmed out temp sensor was in spec. Control is bad. Replaced control on unit. Ran unit in auto diagnostics. Everything working as expected. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11322883 CONTROL
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Rochester, NY 14613
James
Job Details: 09/30/2021
"Preheated unit while measuring temperature. Temperate average would continually drop as it kept cycling on and off. Needs control board. Flames on range burners are too low. Needs gas valve. Ordering gas valve and control. ; ordrng 1 WPW10546238 (valve-gas) and 1 W10877013 (cntrl-elec), dspstn on spec-tagged invntry: 1 12400035 IGNITOR"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Hilton, NY 14468
Dave L
Job Details: 09/30/2021
Replaced fresh food gaskets. ; dspstn on spec-tagged invntry: 1 W10830162 GASKET
We serviced a
SAMSUNG MW-HOOD COMBO
Model ME21M706BAG
Near Rochester, NY 14612
Dave L
Job Details: 09/30/2021
ReinstalledUnit with proper hardware.
We serviced a
WHIRLPOOL RANGE
Model KSIB900ESS2
Near Spencerport, NY 14559
Dave L
Job Details: 09/30/2021
Replaced module and right rear hotplate. Booked water to test. Testing ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Irondequoit, NY 14609
James
Job Details: 09/30/2021
"Freezer section entirely frosted over. Tested heater in Diagnostics, heater is working. Defrosted freezer section. Found thermistor was out of spec. Replaced thermistor. unit tested good. If problem persists replace control.; used 1 WPW10383615 (THERMISTER-FREEZER) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Churchville, NY 14428
Dave L
Job Details: 09/30/2021
"Unit is loud due to a worn transmission bearing. The gear case will need to be replaced quoted customer for the gearcase. They were not ready to make a decision at this time and will let us know. ; ordrng 1 Sh (Sh), dspstn on spec-tagged invntry: 1 W11455453 GEARCASE"
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Fairport, NY 14450
Steve
Job Details: 09/30/2021
Found the dryer vent is restricted causing poor dry. The dryer is heating as expected.
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DBL1
Near Fairport, NY 14450
Steve
Job Details: 09/30/2021
Replaced motor sump and sensor for dishwasher not shutting off.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBW2
Near Fairport, NY 14450
Steve
Job Details: 09/30/2021
S22916 replaced upper tracks for separating and falling rack. The dishwasher tests good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near East Rochester, NY 14445
Steve
Job Details: 09/30/2021
Replaced motor for getting power but not starting. The dishwasher tests good ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Rochester, NY 14610
Steve
Job Details: 09/30/2021
Replaced ice maker for not calling for water. The ice maker tested good. ; used 1 Sh15 (Shipping) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDI21AD
Near Rochester, NY 14618
Dave F
Job Details: 09/30/2021
"Customer states dishwasher leaked . Ran unit did not find any leaks . During fill ,wash or drain , unit does not have any replacement parts available even if any leaks ."
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS01FLBL6
Near Pittsford, NY 14534
Dave F
Job Details: 09/30/2021
"Door is popping open and not closing . Found the tension rope on the left side was off of the hinge . The rope wheel on the left is broken not allowing the door to stay shut . Drain pump is also very loud and is on its way out . Ordering Door 8194001 kit and drain pump WP661658; ordrng 1 8194001 (mount,door balance) and 1 WP661658 (pump-drain)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14617
James
Job Details: 09/30/2021
"Water leaking at front left of unit. Found water lines from freezer door to quick connects were barely connected. Seated connections all the way. Tested water dispenser, no leaking. Filled ice maker. No signs of leaking. Unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Webster, NY 14580
James
Job Details: 09/30/2021
Replaced UI and Cam on freezer door. Also cleared frost of solenoid for ice cubes or crushed function. Tested unit. Unit tested good. If problem with ice maker persists order solenoid WP2152713.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Farmington, NY 14425
Dave F
Job Details: 09/30/2021
Ice maker is working . Humidity control was on but the mullion was loose and not staying on as it should fixed connection and is seated properly not . Unit tested good .
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Caledonia, NY 14423
Steve
Job Details: 09/30/2021
Found loose connection on orange wire by the element and removed and tested all connections on timer. Fuses all tested good. Motor tested good. On reassembly the dryer started to heat properly. The dryer tests good.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Dansville, NY 14437
Steve
Job Details: 09/30/2021
Reattached the shocks that came of causing tub to fall. Replaced out tub ring for broken tub. Leveled legs to keep washer from banging. ; dspstn on spec-tagged invntry: 1 WPW10531289 TUB RING
We serviced a
WHIRLPOOL DRYER
Model WED8000DW3
Near Canandaigua, NY 14424
Dave F
Job Details: 09/30/2021
Belt had gotten flipped and was not turning the basket . Flipped belt tested unit . Tested good . Leveled legs on unit .
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Dansville, NY 14437
Dave F
Job Details: 09/30/2021
Helped SM .
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWB02
Near Brockport, NY 14420
Dave L
Job Details: 09/30/2021
585-8311820 no power to home rescheduled for diagnosis ; schdld next appmnt for 10/5 TUE !
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AS00
Near Hilton, NY 14468
Dave L
Job Details: 09/30/2021
Replaced broil element for upper oven. Unit tested ok
We serviced a
WHIRLPOOL OVEN
Model WFE320M0EW
Near Hilton, NY 14468
Dave L
Job Details: 09/30/2021
Unit was stuck in LOC error. No door lock on this unit. Reseated all connections. Unit began functioning.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Ontario, NY 14519
James
Job Details: 09/30/2021
Replaced water pump and dispenser motor on unit. Ran unit in auto Diagnostics. Everything functioning as expected. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Ontario, NY 14519
James
Job Details: 09/30/2021
Replaced freezer section door switch. Ice maker cycled with door closed. Ice maker called for water. Unit tested good. If problem persists order ice maker W11556926
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Webster, NY 14580
James
Job Details: 09/30/2021
Led module in freezer section and some leds in fresh food section out. Replaced led in freezer section and all other leds came back on. Unit tested good. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Greece, NY 14616
Dave L
Job Details: 09/29/2021
Unit displaying suds error and long drain due to basket drive hub not catching shaft. Shaft is worn to the point that it will destroy a new hub. Bearing kit must be used. Tub is seized to shaft. Quoted customer for bearing and hub. Customer declined repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X20DW01
Near Webster, NY 14580
James
Job Details: 09/29/2021
Authorization wz6gd00fpl1. High side 150. Low side 50-60psi. No frost pattern. Shut unit off after compressor got about 200 degrees. Not safe to use. Called techline for sealed system failure. Sr 7731870584. They said replace drier and compressor and check for restrictions. ; ordrng 1 W10750851 (Compressor) and 1 WPW10143759 (Drier) and 1 W10896689 (Lok) and 2 W11506621 (Lok)s and 1 W10896678 (Lok) and 2 W10896677 (Lok)s and 1 W11504415 (Lok)
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Irondequoit, NY 14617
Evan
Job Details: 09/29/2021
"Unit is still in drain lock out mode drain pump in continually runs. Called techline. Techline agent recommended replacement of control. Ordering control SR: 7731870932; ordrng 1 W11519742 (Control), dspstn on spec-tagged invntry: 1 W11394572 DOOR LATCH"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Rochester, NY 14612
Dave L
Job Details: 09/29/2021
Removed debris from defrost line that was causing water to leak onto the floor.
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Webster, NY 14580
James
Job Details: 09/29/2021
Replaced regulator and inspected.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Rochester, NY 14612
Dave L
Job Details: 09/29/2021
S22916 replaced upper tracks that had separated ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM4
Near Webster, NY 14580
James
Job Details: 09/29/2021
Ui blank until button is held down. Control has failed. Need part. Warranty SC from last visit and parts at cost. ; ordrng 1 WPW10312695 (Control) and 1 Sh15
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS5
Near Fairport, NY 14450
Dave F
Job Details: 09/29/2021
Replaced ice maker on unit. Cycled ice maker. Ice maker cycled. Filled with water. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHVO
Near Rochester, NY 14615
Dave L
Job Details: 09/29/2021
"Dishes are not getting clean. Ran unit with clear door to inspect operation. Middle and lower spray arms will not turn and will need to be replaced. Ordering spray arms. ; ordrng 1 W10837249 (Lower spray arm) and 1 WPW10498900 (Middle spray arm), dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Rochester, NY 14626
Evan
Job Details: 09/29/2021
Unit will not respond to commands on UI. Cannot get UI to turn on. Confirmed 120v at control. Control is failing to send power to rest of machine. Ordering control ; ordrng 1 W11525997 (Control)
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Rochester, NY 14626
Evan
Job Details: 09/29/2021
Unit will tumbled. Confirmed voltage at motor connector.Ordering motor and blower wheel ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near West Henrietta, NY 14586
Evan
Job Details: 09/29/2021
"Customer stated that unit was experiencing same issue as before unit is leaking and overflowing out of top of machine. Parts thats have been previously replaced are control, pressure hose and water valve. Called techline to document issue. Spoke with techline agent and explained issue Issue has been ongoing since April. Techline agent is deeming unit unrepairable due to ongoing issue and parts that have been replaced. Advised customer to contact customer service and reference file number. SR: 7731116147"
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Williamson, NY 14589
James
Job Details: 09/29/2021
"Upper broiler and lower bake not igniting. Replaced igniters and tested. Lower bake functions properly. Upper broiler clicks at valve but not releasing Gas. Need valve WPW10546238. Quoted 200.00 parts and difference in labor. No charge for 2nd igniter due to misdiagnosis; dspstn on spec-tagged invntry: 1 12400035 IGNITOR , used 1 12400035 (Igniter), and 1 Sh15 from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Walworth, NY 14568
James
Job Details: 09/29/2021
Ff section too warm. Defrosted evap and relocated thermistor. Fans and thermistors passed. Doors are sealing. Customer is to monitor. If problem persists replace control WPW10675033 Build Up On EvaporatorS-Code to cover Labor only: S16360
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM00
Near Macedon, NY 14502
Dave F
Job Details: 09/29/2021
"Customer complaint unit constantly tripping breaker. Unit was plugged into an extension cord to an outlet on a 15amp breaker on arrival. Plugged unit into outlet on 20amp arc-fault breaker behind unit to test. Turned unit off and back on to measure amps. Compressor is drawing 1.1 amps. Turned heater on in diagnostics heater is drawing 3.6amps. Ohmed heater, measured 32ohms while hot. Let unit run and it went into defrost on it owns. While in defrost unit tripped breaker without any spike in amperage at wall. Called techline SR 77311870984. While on phone with techline had amp clamp on heater and amp meter in outlet. Ran defrost test in diagnostics. About 2 minutes into test while on phone unit shut off again and could not detect a spike on either meter. Techline said since there is no spike they dont suspect it is the unit and they think it is a power issue. They also referenced service pointer w11525530 .Talked to techline about possible arcing inside the board causing it to trip breaker. Customer is going to call electrician. If problem persists order control W11196400"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Fairport, NY 14450
James
Job Details: 09/29/2021
"Doors and door handles not aligned. Ff section at 50 degrees. Bin missing from rh door. Removed door handles and adjusted door. Door handle studs drilled in wrong location from factory. While testing fan it began pulsating. Need fan, doors, bin and nameplate; ordrng 1 W11518736 (Door) and 1 W11436604 (Door) and 1 W11223753 (Nameplate) and 1 W11224591 (Fan) and 1 W11371716 (Bin)"
We serviced a
KITCHENAID RANGE
Model KDRS505XSS
Near Fairport, NY 14450
Evan
Job Details: 09/29/2021
Customer stated that burners would not light. Reset control on unit and tried burners. Burners are now functioning. Control needed to be reset this was causing issue. Tested all burners. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model MED7230HW1
Near Rochester, NY 14618
Evan
Job Details: 09/29/2021
Customer stating unit will not run due to door switch not being triggered. Hinges are causing door to sit away from frame of machine causing switch not to be triggered. Hinges will need to be replaced. Ordering hinges ; ordrng 2 W11551301 (Hinge)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model URB551WNGZ
Near Canandaigua, NY 14424
Steve
Job Details: 09/29/2021
Sr 7731762767Found the light in the refrigerator was staying on causing warm temps. Adjusted the control board and the light is shutting off now. Called tech line again for alarm going off. The recommended to watch for 24 hours since the light issue has been resolved.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS
Near Rochester, NY 14615
Dave L
Job Details: 09/29/2021
Upper dishwasher rack was binding on door gasket. Adjusted rack to clear seal. Testing ok; dspstn on spec-tagged invntry: 2 WPW10546503 ADJUSTER
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL4
Near Rochester, NY 14618
Evan
Job Details: 09/29/2021
Customer stating unit experienced thermal event at control. Called safety team to document issue. Included picture of control in job documented issue with safety team Sr: 7731780601
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXL2
Near Palmyra, NY 14522
Dave F
Job Details: 09/29/2021
Replaced door lock and MCU on unit. Tested unit in auto diagnostics. Everything functioning properly. Door unlocked at end of cycle. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM05
Near Rochester, NY 14626
Dave L
Job Details: 09/29/2021
Ice is falling into freezer because the auger has broken the bottom of the bin. RC crisper will not stay on its track preventing use. Ordering iceBin and crisper ; ordrng 1 W10850492 (Ice bin) and 1 W11162443 (Pan)
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW
Near Rochester, NY 14619
Dave L
Job Details: 09/29/2021
"Hot water side ofValve will not open. Verified water supply. Ordering valve ; rqstng P&A on 1 W11220230 (Valve), dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Clifton Springs, NY 14432
Dave F
Job Details: 09/29/2021
Replaced Ui and control. Tested unit in diagnostics. Unit tested good . ; dspstn on spec-tagged invntry: 1 W11319991 CNTRL- ELEC and 1 W11322903 CNTRL- ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Clifton Springs, NY 14432
Dave F
Job Details: 09/29/2021
Freezer floor had ice build up on it . Drain tube is plugged tried to clear tube . While clearing insulation foam was coming out of it . The drain pan was brand new and has never had water in it . Called techline SR 7731866507 . Unit deem unrepairable due to foamed in drain tube .
We serviced a
WHIRLPOOL FREEZER
Model WRB322DMBM01
Near Rochester, NY 14624
Dave L
Job Details: 09/29/2021
Customer had an event where warm air had caused frosting in the freezer. Issue has gone away. Checked and leveled doors for a better seal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Spencerport, NY 14559
Dave L
Job Details: 09/29/2021
LH door liner has caved in preventing contact with the door switch. Ordering door. ; ordrng 1 W11435353 (Door LH stainless)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Canandaigua, NY 14424
Steve
Job Details: 09/29/2021
"Found the wash plate stripped. Replaced hub and ordering wash plate. ; rqstng P&A on 1 W10902814 (Wash plate), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR , used 1 W10528947 (Hub) from stock"
We serviced a
KENMORE DRYER
Model 11085872400
Near Penfield, NY 14526
James
Job Details: 09/29/2021
Ui intermittent to turn on. Customer said unit gave 41 error for thermistor. Thermistor had 12k ohms from board. Disconnected all connections from control and reinstalled. Could not replicate problem. If problem persists order 280087. Parts 250Labor 76.40
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Geneva, NY 14456
Steve
Job Details: 09/29/2021
Found the drain Line is at the floor level and the water from washer is siphoning out while filling causing no wash. Showed customer and recommended to repair plumping to get washer working as expected. ; dspstn on spec-tagged invntry: 1 W11307244 LATCH
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Geneva, NY 14456
Steve
Job Details: 09/29/2021
RePlaced shifter for not agitating and wet clothes at the end of cycle. The washer tested good ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Geneva, NY 14456
Steve
Job Details: 09/29/2021
Customer is concerned with outer temp on high temp cooks. Calibrated temp -20 degrees for better oven temps.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Irondequoit, NY 14609
James
Job Details: 09/29/2021
Icemaker making grinding noise. Cycled icemaker and found motor binding and icemold filled twice. Need Icemaker; ordrng 1 W11284458 (Icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Farmington, NY 14425
Dave F
Job Details: 09/29/2021
Freezer section frosted over . Called techline SR 7731864259 . Ohm out thermistor in glass of ice water . 8.7 Ohm at 32 degrees . Tested good . Techline said to replace main control in rear . . Ran test four and 3 way valve is working . Heater works . Defrosted unit . Ordering main control WPW10675033; ordrng 1 WPW10675033 (cntrl-elec)
We serviced a
WHIRLPOOL DRYER
Model MGD6630HW3
Near Victor, NY 14564
Dave F
Job Details: 09/29/2021
Vibrating sounds while machine is running on both heated and air fluff cycles. Found burner funnel was loose inside of back wall where is sits inside of. Made adjustment to burner funnel so it seats tighter inside back wall. Machine no longer vibrating while running. Unit tested good. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHW00
Near Lyons, NY 14489
Steve
Job Details: 09/29/2021
Found right door hinge receiver is broken. Quoted customer for door and customer is going to call the manufacturer for help. Glued the plastic part that broke off back in place and taped it to hopefully keep the door from moving and close or open properly.; rqstng P&A on 1 LW10721540 (Right door white) and 1 Sh15 (Shipping)
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXWH9
Near Pittsford, NY 14534
Steve
Job Details: 09/29/2021
Found the door strike was not fastened to frame but was in the door. Reattached the strike and the door is working as expected.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Irondequoit, NY 14609
James
Job Details: 09/29/2021
"Control panel not powering off light bulb causing it to burn out. Left bulb out of microwave. Need pcba, holder, and bulb; ordrng 1 W10210871 (Holder) and 1 W11342846 (Control) and 1 8206232A (Bulb)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Mount Morris, NY 14510
Steve
Job Details: 09/29/2021
"Replaced shifter for not always shifting from agitation to spin. The washer tested good. ; dspstn on spec-tagged invntry: 1 W11307244 LATCH , used 1 WPW10006355 (Shifter) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2574DEM00
Near Hamlin, NY 14464
Dave L
Job Details: 09/28/2021
Defrost drain was plugged causing water on the floor. Cleared ice from freezer and cleaned drai. Tube.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Avon, NY 14414
Steve
Job Details: 09/28/2021
"Replaced water valve for water entering washer while not in use. Replaced water hoses for broken hot water line during reinstall. Customer paid for water hoses. ; dspstn on spec-tagged invntry: 1 W11165546 VALVE , used 1 W11165546 (Valve), and 1 8212545rp (Hoses) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Rochester, NY 14612
Dave L
Job Details: 09/28/2021
Sr7731855348 pressurized system with 135 psig. Leak tested evaporator and connecting tubing. Leak tested all exposed joints extensively. Unable to locate source of refrigerant leak. Documented with techline as non-repairable. Whirlpool will reach out to the customer for resolution .; dspstn on spec-tagged invntry: 1 W11506623 COUPLER BR 10.5X8
We serviced a
KITCHENAID DISHWASHER
Model KUDI01TJBT0
Near Rochester, NY 14626
James
Job Details: 09/28/2021
Unit dead. Thermal fuse blown. Bypassed fuse and tested. Unit washing and draining. Can't tell if control overheated and blew fuse. Control nla. Need thermal fuse. ; ordrng 1 8193762 (Thermal fuse)
We serviced a
WHIRLPOOL DRYER
Model MED8630HC2
Near Rochester, NY 14626
James
Job Details: 09/28/2021
"Drum scraping rh side during cycle. Blade loose on drum. Top panel not square to control panel. Unit delivered dented. Drum is egg shaped causing scraping. Customer going to contact dealer for possible replacement. Need two sides and drum to repair. ; ordrng 2 W11315726 (Side)s, rqstng P&A on 1 W10541657 (Drum)"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Rochester, NY 14615
James
Job Details: 09/28/2021
"Frost buildup on back wall of freezer and on rails. No frost along door. No gaps in liner. Raised door ? in. Called techline they said check heater resistance, and thermistor. Wh or p8. 2.8 k ohms from control. ref 7731855760; ordrng 1 WPW10383615 (Thermistor) and 1 W11035836 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FMS01
Near Spencerport, NY 14559
James
Job Details: 09/28/2021
Ff section fluctuating temps. Freezer at -10. Fan is pulsating causing frost buildup. Need freezer fan motor. ; ordrng 1 W10822580 (Fan motor) and 1 Sh15
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Webster, NY 14580
Evan
Job Details: 09/28/2021
Customer stated that unit would not run wash cycle. Stating that soap pods were not dissolving. Found error code f7e1 stored for no heat. This code is being caused by unit filling and draining but wash motor never running. Wash motor will need to be replaced. Replaced wash motor. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Brockport, NY 14420
James
Job Details: 09/28/2021
F9E1 drain error. Wires pulled off from drain pump. Repaired drain connector and tested. Ran calibration cycle successfully.
We serviced a
TRAINING WHIRLPOOL
Model NA123
Near Batavia, NY 14020
James
Job Details: 09/28/2021
Attend training meeting
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, NY 14613
Evan
Job Details: 09/28/2021
Customer stating unit will not advance cycle just sits on sensing and never progresses. Checked for error codes. Unit displaying code f7e4 and f7e3 for basket engagement and reengagement failure. Called techline to inquire about error codes. Took resistance readings from j10 connector beaten pins 4&6 and 1&6 both readings tested outside of required range. Ordering motor and capacitor per techline SR: 7731855655; ordrng 1 W11026785 (Motor) and 1 W11395618 (Capacitor)
We serviced a
TRAINING WHIRLPOOL
Model NA123
Near Batavia, NY 14020
Evan
Job Details: 09/28/2021
W service training
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Fairport, NY 14450
Dave F
Job Details: 09/28/2021
"Neither section of unit is cooling. Compressor is running. Drawing around 2 amps while running. Ran test 4 in diagnostics. 3way valve is working. 17.4psi low side. Tapped high side and ran test 4. When RC evap is running high side is around 180psi. When FC evap is running pressure on high side was near 280psi. Called techline SR 7731860190. Techline said the issue is a restriction in the drier. Techline said to order the compressor, drier, 3way valve and the lokring fittings. Ordering those parts. ; ordrng 1 WPW10143759 (dryer) and 1 W10874835 (valve) and 1 W10832994 (compressor) and 2 W10913906 (coupler)s and 2 W10896689 (coupler)s and 2 W10896677 (coupler)s and 2 W10896678 (coupler)s and 2 W11506621 (Coupler)s and 2 W11506623 (Coupler)s"
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1160CW08
Near Rochester, NY 14623
Steve
Job Details: 09/28/2021
Found heater relay error. F1e1 error code. Ordering control; ordrng 1 W10892389 (Control)
We serviced a
WHIRLPOOL DRYER
Model MED6230RHW
Near Fairport, NY 14450
Steve
Job Details: 09/28/2021
Found a baffle screw was loose no it was hitting side of cabinet on rotation. Removed and refastened screw and dryer tests good. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS01
Near Fairport, NY 14450
Steve
Job Details: 09/28/2021
Replaced broil element for blown element. The element tested good.?; used 1 Sh15 (Shipping) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Stony Brook, NY
Steve
Job Details: 09/28/2021
"The washer needs a hub. The wash p,ate would not come out for repair. The wash plate will need to be cut out. Ordering hub and washplate; ordrng 1 W10528947 (Hub) and 1 W10902814 (Wash plate), dspstn on spec-tagged invntry: 1 W10528947 HUB , used 1 Sh15 (Shipping) from stock"
We serviced a
TRAINING WHIRLPOOL
Model NA123
Near Batavia, NY 14020
Steve
Job Details: 09/28/2021
Attended training
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rochester, NY 14618
Dave F
Job Details: 09/28/2021
Installed new tub transferring all components from old tub. Hooked unit back up. Ran in auto diagnostics twice. No leaks. Everything is working as expected. Heater is working.
We serviced a
TRAINING WHIRLPOOL
Model NA123
Near Batavia, NY 14020
Dave F
Job Details: 09/28/2021
Training
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Rochester, NY 14626
Dave L
Job Details: 09/28/2021
Replaced inner and outer door with hinge due to door sagging. Unit tested ok
We serviced a
TRAINING WHIRLPOOL
Model NA123
Near Batavia, NY 14020
Dave L
Job Details: 09/28/2021
Whirlpool training