We serviced a
MAYTAG DRYER
Model MGD6200KW1
Near Canandaigua, NY 14424
Jeremy
Job Details: 03/22/2023
Customer does not have proof of purchase and unable to pay for service call. No service performed.; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
We serviced a
AMANA DRYER
Model NED7200TW
Near Pittsford, NY 14534
Jeremy
Job Details: 03/21/2023
No service needed
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW1
Near Perry, NY 14530
Josh Henchen
Job Details: 03/21/2023
"Customer stated washer was making grinding noise. Washer drain pump was stuck running, held cancel for 5 secs all operations as expected. Checked and found no codes. Ran diagnostic cycle, all functions as expected. Washer checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Pittsford, NY 14534
Josh Henchen
Job Details: 03/21/2023
"Customer stated water is sitting in dishwasher after end of cycle. Checked and found F4E3,F6E4. Ran diagnostic cycle, Sump and motor not functioning and drain pump running but not pushing any water. Unit needs new Sump & Motor W11665769 and drain pump W10876537. Customer would like to consider options."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fairport, NY 14450
Josh Henchen
Job Details: 03/21/2023
"Customer stated washer is banging, and turned on by itself, clothing getting stuck in agitator. Checked and found no error codes. Ran diagnostic cycle all functions as expected. Took belt cam and actuator off, all appears normal. Removed agitator and showed customer design of wash basket, all functions normal. Ordering control W11603810 due to washer turning on by itself.; ordrng 1 W11603810 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Rochester, NY 14616
Dave L
Job Details: 03/21/2023
Washer will not spin due to a stripped hub. Transmission spline is too corroded to replace hub. Customer is going to replace the unit.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Rochester, NY 14611
James
Job Details: 03/21/2023
"Replaced panel, knobs and timer."
We serviced a
KITCHENAID DISHWASHER
Model KDTE254EsS1
Near Pittsford, NY 14534
Jeremy
Job Details: 03/21/2023
"Replaced sump, motor and spray arms for poor wash performance. Unit checks good."
We serviced a
WHIRLPOOL RANGE
Model KSGB900ESS0
Near East Rochester, NY 14445
Jeremy
Job Details: 03/21/2023
Customer stated they had brown out and the range started acting erratically. Video of unit turning on and continuously resetting to power up. Display is not functional anymore. Ordering control and display boards.; ordrng 1 WPW10453984 (Control) and 1 W10909684 (Display)
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Penfield, NY 14526
Josh Henchen
Job Details: 03/21/2023
Customer stated no power to dryer. Chexked and found 3L cord had burnt up at terminal block. Dryer needs new Terminal block 279320.; ordrng 1 279320 (BLOCK-TERMINAL)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Rochester, NY 14617
Dave L
Job Details: 03/21/2023
Replaced upper rack adjusters. ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Rochester, NY 14625
James
Job Details: 03/21/2023
Replaced icemaker and rh gasket. Molded gaskets. Customer is to monitor.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Penfield, NY 14526
James
Job Details: 03/21/2023
"Unit trips breaker. Tested cord to junction, and tested outlet under sink. Unit pulls 6amps with heater running. Couldn't replicate issue. Problem may be short in power cord. Customer is to monitor."
We serviced a
MAYTAG RANGE
Model MGR6600FW1
Near Webster, NY 14580
James
Job Details: 03/21/2023
Lf burner will not ignite. Moved burner to rh side and cleaned grounding surface. All burners functioning properly. If problem persists replace WPW10515455
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH53521HZ06
Near Webster, NY 14580
James
Job Details: 03/21/2023
"Unit heating intermittently. Tested unit and magnetron is surging. Ordering mag, cap, and diode ; ordrng 1 W10818686 (Mag) and 1 W11256462 (Diode) and 1 W10850446 (Capacitor)"
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Rochester, NY 14626
Dave L
Job Details: 03/21/2023
Replaced chute and panel
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HBS04
Near Victor, NY 14564
Jeremy
Job Details: 03/21/2023
Replaced dual valve for faulty solenoid. Unit checks good.
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Pittsford, NY 14534
Josh Henchen
Job Details: 03/21/2023
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Victor, NY 14564
Jeremy
Job Details: 03/21/2023
Replaced icemaker for slow ice production. Unit checks good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Victor, NY 14564
Jeremy
Job Details: 03/21/2023
"Customer complaint of excessive noise during wash and spin cycles. Found that gearcase is leaking oil causing noises. Quoted for gearcase replacement, customer wants to hold off on repair due to cost. Explained that problem will get worse eventually leading to complete failure."
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Rochester, NY 14626
Dave L
Job Details: 03/21/2023
Replaced chute and panel.
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Pittsford, NY 14534
Jeremy
Job Details: 03/21/2023
Used 2 people to remove stacked drywr. Replaced dispenser with updated dispenser per service pointer and cold water valve for leaking. Unit checks good.
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Rochester, NY 14626
Dave L
Job Details: 03/21/2023
Replaced control and moisture sensor due to moisture sensor error. Tested ok; dspstn on spec-tagged invntry: 1 WPW10298258 HARNESS
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Rochester, NY 14610
Andres V
Job Details: 03/21/2023
"Replaced sump and pump, control. I turned unit on and noticed that panel would not light on but buttons would respond to commands. I put old board back on and panel lit up and is working. I tested unit with new sump and pump but old board and was working. Board should still be replaced so I will be re ordering. ; ordrng 1 W11629912 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WGD8620HW1
Near Rochester, NY 14607
Andres V
Job Details: 03/21/2023
Customer stated unit smelled like something was burning. I diagnosed unit found that the lint inside the dryer caught fire because their vent was very clogged. They had the vent cleaned prior to visit. I cleaned out all the lint from the inside and tested it. Unit is working properly. Advised to get a vent cleaning once a year.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH53521HZ5
Near Rochester, NY 14607
Andres V
Job Details: 03/21/2023
Customer stated that she would hit the light button says it was turning but does not come on. I replaced the ACU and tested it. Light now turns on.
We serviced a
WHIRLPOOL OVEN
Model JDS1450FP0
Near Rochester, NY 14608
Andres V
Job Details: 03/21/2023
Customer stated unit was not getting to temp when set to bake. I diagnosed unit and saw that the bake element was broken. I replaced it and tested unit. U it is now heating properly.
We serviced a
MAYTAG WASHER
Model MVWC400VW0
Near Rochester, NY 14610
James
Job Details: 03/21/2023
Unit sounds like its straining to spin out. Bolts fell out of gearcase. Reinstalled bolts with loktite. Gearcase is worn causing vibration. Customer opt to not repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Parish, NY 13131
Chuck G
Job Details: 03/21/2023
"Replaced compressor and drier, vacuum unit down to 500 microns recharge unit with 128 Grames R134a evap had a frost pattern and unit tested good"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS
Near West Monroe, NY 13167
Chuck G
Job Details: 03/21/2023
"Customer stated outer door glass by installer, verified issue. Ordering part number w11620704; ordrng 1 W11620704 (Outer door glass)"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Syracuse, NY 13212
Chuck G
Job Details: 03/21/2023
"Inspected right front burner would not light, replaced electrode reinstalled and unit tested good"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Baldwinsville, NY 13027
Chuck G
Job Details: 03/21/2023
After inspection balance ring was cracked and found bad suspension rods. Replaced all four suspension rods and balance ring. Recalibrated unit checked for codes everything functions normal
We serviced a
MAYTAG DRYER
Model MGDC400VW0
Near Rochester, NY 14610
James
Job Details: 03/21/2023
"Unit not heating. Thermal fuse blown. Replaced fuse and verified operation. One year warranty on repair. ; used 1 Wp3392519 (Fuse), and 1 Sh15 from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ 0
Near Hamlin, NY 14464
Dave L
Job Details: 03/21/2023
Replaced harness and drain pump. Re routed drain hose so it would not link when re installed. Tested ok.
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Rochester, NY 14621
Andres V
Job Details: 03/21/2023
This is not the dryer that was supposed to be worked on. Rent a center needs to call third party billing and have dispatch be sent out.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Rochester, NY 14621
Andres V
Job Details: 03/21/2023
Customer stated that unit would randomly show error code F1E0 for internal board error and they would have to unplug unit then plug it back in. I could not get unit to duplicate but I did replace ACU then tested unit. Unit is working properly.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BB2
Near Rochester, NY 14621
Andres V
Job Details: 03/21/2023
Customer stated that rent a center told her this unit is under warranty. Customer needs to call rent a center and have them send a dispatch to us so we can complete the job. ; saved tckt
We serviced a
WHIRLPOOL OVEN
Model WEG750H0HZ0
Near Churchville, NY 14428
Andres V
Job Details: 03/21/2023
Customer stated when they tried to bake unit would give error code F8E0 for slow fan speed. I took off front panel and saw spinning but very slowly. Unit needs new fan. ; ordrng 1 W11107275 (Cooling fan)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14624
Andres V
Job Details: 03/21/2023
"Customer stated unit was not starting a cycle. I diagnosed unit found a broken wire going to the pump, when I moved wire around unit started draining. Unit needs new harness. ; ordrng 1 W11643701 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Fayetteville, NY 13066
Chuck G
Job Details: 03/21/2023
"Complaint water and ice do not function. Verified no stored codes in ice mzker. Verified no water stored within UI board, repeirced water spicket in the basement, replaced fresh food compartment water valve did not resolve issue, spiket in basement was not fully opened found ice in water line and thawed out with steamer, unit tested good. If issue persist order heater and main control"
We serviced a
WHIRLPOOL DISHWASHER
Model WOTTSOSAKZ0
Near Syracuse, NY 13215
Chuck G
Job Details: 03/20/2023
Customer stated that unit is leaking. After inspecting unit i found the heater is leaking- unit had bad heater. Replaced heater. Left old heater with customer. Unit tested good. ; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB03
Near Rochester, NY 14616
Dave L
Job Details: 03/20/2023
Adjusted feet due to door not closing /sealing properly. Door tested ok afterwards.
We serviced a
KITCHENAID OVEN
Model KODE507ESS
Near Henrietta, NY 14467
Josh Henchen
Job Details: 03/20/2023
"Customer stated oven keeps tripping breaker. Checked and found no codes. Tested oven, breaker tripped after about 8 mins oven reached 250. Customer needs a new breaker, recommended an electrician/contractor. Range checks good."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Rochester, NY 14616
Andres V
Job Details: 03/20/2023
Customer stated unit was shaking and leaking oil. I diagnosed unit found unit was shaking. I checked the pedestal feet saw that the nut was not screwed up so prevent legs from moving. As to the oil I believe it is soap residue from the dispenser running down the front of the unit.
We serviced a
KENMORE DRYER
Model 11068132410
Near Irondequoit, NY 14622
Andres V
Job Details: 03/20/2023
Replaced the UI. Tested unit. Unit is now working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Fayetteville, NY 13066
Chuck G
Job Details: 03/20/2023
"Unit has a leak, low pressure-26 and high pressure 70, equalized at 0 in 10 min. Charged with 140 lbs of nitrogen, lost .06 lbs in 18 minutes. Could not find a visible spot in leak. Called tech line . SR#7735987758"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Rochester, NY 14609
Andres V
Job Details: 03/20/2023
"Customer stated unit is not washing. I diagnosed unit found error code for wash motor not running. I replaced the pump and tested unit but was still getting same result. I took off front panel and tested voltage output found 113v to pump. Part is bad and needs to be re-ordered. ; ordrng 1 W11085683 (Pump and sump), dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
JENN AIR DISHWASHER
Model JDB9800CWS2
Near Fairport, NY 14450
Andres V
Job Details: 03/20/2023
I replaced the light went to put on harness but saw that it was different then the original one. Parts list says this is the correct part number but it's not. I called whirlpool to ask what is the correct part number but they said also the part i had. I got a part number of the original harness and found that it is a part. Ordering part number thats on the original harness. Sr 7735985509; ordrng 1 W10808285 (Light harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Fayetteville, NY 13066
Chuck G
Job Details: 03/20/2023
Customer stated that the top rack is falling off. After inspecting unit i found that the rack adjusters tested bad. Replaced adjuster kit. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Syracuse, NY 13215
Chuck G
Job Details: 03/20/2023
"Customer stated that no lights are working nor is the water dispenser. After inspecting unit i found water in the deli drawer UI , i removed water and disconnected the connectors on UI and that restored lights and water dispenser. I quoted customer to replace the deli drawer UI but they declined the repair."
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HZ08
Near Cicero, NY 13039
Chuck G
Job Details: 03/20/2023
Replaced control and bulb. Unit tested good
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Cicero, NY 13039
Chuck G
Job Details: 03/20/2023
Customer stated that oven door is not locking and not baking as it should. After inspecting unit i found that hinges tested bad causing door not to close. Replaced hinges. I tested unit on a 350 bake cycle- unit tested good. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Baldwinsville, NY 13027
Chuck G
Job Details: 03/20/2023
"Customer stated that unit is displaying a F6E1. I could not pull up an error code in diagnostics due to a loading issue. I replaced control, upon re-entering diagnostics i discovered that the lid lock tested bad. Unit needs lid lock W11394572 and strike W11457841; rqstng P&A on 1 W11394572 (Lid lock) and 1 W11457841 (Strike), states that autho needed"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Penfield, NY 14526
Andres V
Job Details: 03/20/2023
Customer stated unit would sometimes start and other times it would not. I diagnosed unit found the start button was stuck Down. I checked for error codes but did not find any stored. I tested unit and was able to get it to start a couple times so I could not duplicate issue. Unit does need a new UI because start button is stuck. ; ordrng 1 W10910626 (UI assembly)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Rochester, NY 14624
Andres V
Job Details: 03/20/2023
"Customer stated bake was not igniting. I diagnosed unit found ignitor is getting voltage but not lighting. I replaced the ignitor, tested unit. Unit is now working properly. ; used 1 12400035 (Ignitor kit) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rochester, NY 14619
Andres V
Job Details: 03/20/2023
"Customer stated that unit is not heating. The wiring checked out good and was installed properly. I took off the back panel found pieces of the heater broke off. Unit needs new heating element, high limit fuse and thermostat. ; ordrng 1 W10900067 (High limit cut off) and 1 279838 (Heating element) and 1 WP3977767 (Thermostat)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Rochester, NY 14605
Andres V
Job Details: 03/20/2023
Customer stated freezer door was opening when fresh food door is closed. I diagnosed unit found that door does open a little when fresh food door is closed hard because air pushes door open. Replacing gasket would lead to same result. I suggested they don't close the door as hard which won't cause freezer door to open.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Irondequoit, NY 14617
James
Job Details: 03/20/2023
Unit shaking excessively. Tub vibration us causing hooks to cut into outer tub. Need tub assembly. Customer reaching out to replace unit. ; ordrng 1 W11460604 (Tub assembly) and 1 W11314648 (Bellows) and 4 W11316766 (Damper)s
We serviced a
KITCHENAID OVEN
Model KSGG700ESS6
Near Irondequoit, NY 14609
James
Job Details: 03/20/2023
Unit not keeping temp in convection. Tested and convection element not powering on. 117v to element in diagnostics. Called techline. They think connection is bad at board. Found harness shorted to ground at 12ohms. ; ordrng 1 W11465340 (Harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Webster, NY 14580
James
Job Details: 03/20/2023
Ff section 50 degrees on top shelf. Fan was not running. Fan functions in diagnostics. Thermistors tested good. Defrosted evap and ohmed evaporator fan. Ordering evaporator cover. ; ordrng 1 W11395558 (Cover)
We serviced a
MAYTAG WASHER
Model MVWX550XW1
Near Webster, NY 14580
James
Job Details: 03/20/2023
Water leaking into tub. Unit doesn't spin out completely and intermittent drain pump turning on. No errors. Tested spin successfully. Intermittent error with valve causing cycle to pause. Need valve housing.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Canandaigua, NY 14424
Jeremy
Job Details: 03/20/2023
"Customer has video of unit making extremely loud squealing noise during agitation. Determined noise to be come from gearcase. Replaced gearcase, ran calibration cycle and ran unit on normal cycle with laundry, unit checks good.; used 1 W10721967 (CAM) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Canandaigua, NY 14424
Jeremy
Job Details: 03/20/2023
Picked up old tub and gearcase.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Victor, NY 14564
Jeremy
Job Details: 03/20/2023
"Unit has frost build up around light switch in freezer. Found door seal warped causing air leak and moisture build up causing light switch to not function. Heated door seal and reformed to cabinet, door is now seling properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Pittsford, NY 14534
Jeremy
Job Details: 03/20/2023
"Unit not making ice. Icemaker will cycle manually, not automatically. Ordering icemaker.; ordrng 1 W11556926 (Ice maker)"
We serviced a
JENN AIR REFRIGERATOR
Model JFC2089WEM11
Near Pittsford, NY 14534
Jeremy
Job Details: 03/20/2023
"Unit not making ice. Verified 120 volts at icemaker. Ice maker module has failed. Replaced icemaker, unit checks good.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD608EBS01
Near Fairport, NY 14450
Jeremy
Job Details: 03/20/2023
"Unit is leaking from water line in freezer door harness. Caused by harness rubbing on metal casing for rollers when door is opened and closed. Flooring where leak is happening is damaged. Called techline, advised to replace freezer door and add foam tape to metal edge. SR 7735982783; rqstng P&A on 1 W10800793 (Freezer Door) and 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Rochester, NY 14606
Jeremy
Job Details: 03/20/2023
"U it has F5E1 and F5E2 errors and lid latch will not unlock. Replaced lid latch, unit. Checks good.; used 1 W11307244 (LATCH) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rochester, NY 14623
Jeremy
Job Details: 03/20/2023
Unit has intermittent F1E1 error for ACU failure. Replaced ACU according to service manual. Unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHB0
Near West Henrietta, NY 14586
Jeremy
Job Details: 03/20/2023
"Unit has F4E3 error and wash pump does not run. Verified voltage to wash pump. Pump is faulty. Replaced sump and motor, unit checks good."
We serviced a
KITCHENAID OVEN
Model KODE900HSS00
Near Webster, NY 14580
James
Job Details: 03/20/2023
Replaced upper appliance manager and user interface and preheated both ovens. Found no issues.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Webster, NY 14580
James
Job Details: 03/20/2023
Icemaker fill tube frozen and doirs squeaking. Tested fill tube heater. Adjusted feet and greased door cams. Defrosted fill tube and cycled icemaker. If problem persists order W11608967; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Irondequoit, NY 14617
James
Job Details: 03/20/2023
"Unit not spinning, basket is binding. Nut came off cam and belt was stuck on motor. Reassembled lower unit and tested. Unit functions properly."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14613
Josh Henchen
Job Details: 03/20/2023
"Customer stated it was making loud noise while drying. Checked and found loud noise being caused by a screw stuck between drum and door padding. Removed and tested, all functions as expected. Dryer checks good."
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Rochester, NY 14606
Josh Henchen
Job Details: 03/20/2023
"Customer stated dryer seemed to work differently. Checked and Found no error codes, Ran normal cycle, all operations as expected. Customer stated when dryer finished before lights would go out on UI when you open door, now they stay on. Informed customer all operations are normal. Dryer checks good."
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Penfield, NY 14526
Josh Henchen
Job Details: 03/20/2023
"Customer stated washer wouldnt start. Checked and found no power. Tested outlet, bottom plug in not working. Changed cord to top plug in, washer has power and working properly. Recommended and electrician/Contractor. Washer checks good."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Rochester, NY 14625
Josh Henchen
Job Details: 03/20/2023
"Replaced Door Latch and strike due to washer not starting. Ran diagnostic, all functions as expected. Washer checks good.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE"
We serviced a
MAYTAG DRYER
Model MED7000AW0
Near Victor, NY 14564
Josh Henchen
Job Details: 03/20/2023
"Customer stated she can't start dryer. Checked and found F4E3, F4E1, F4E4. Dryer motor not engaging for cycle. Dryer needs new Motor WPW10508324. ; ordrng 1 WPW10508324 (Motor)"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Conesus, NY 14435
Josh Henchen
Job Details: 03/20/2023
"Customer stated washer not filling with water. Checked and found F8E1,F5E2. Ran diagnostic cycle, all functions as expected. Ran normal wash, all cycles function as expected. Customer will monitor, Washer checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB
Near Brockport, NY 14420
Dave L
Job Details: 03/20/2023
Pre ordered switches and bulb; ordrng 2 1118894 (Switch)s and 1 W11125625 (Led) and 2 1115373 (Switch)s
We serviced a
WHIRLPOOL WASHER
Model WFW9250WR01
Near Rochester, NY 14626
Dave L
Job Details: 03/20/2023
Unit still leaking. Found a small leak from dispenser hose. Ordering hose. ; ordrng 1 W11366227 (Hose)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Churchville, NY 14428
Dave L
Job Details: 03/20/2023
The new slider that was just installed has broken. Replaced slider again. ATEC warranty. Tested ok. ; used 1 W10734521 (SLIDER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14624
Dave L
Job Details: 03/20/2023
Replaced grill and hinge covers that were damaged.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Pittsford, NY 14534
Dave L
Job Details: 03/20/2023
Replaced compressor and Orion board. Unit passed compartment cooling test. Began cooling in normal operation afterwards.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, NY 14621
Dave L
Job Details: 03/20/2023
Ice bucket coupler was missing a washer and kit properly engaging motor coupler. Added a thin washer to get the coupler to engage properly. Tests ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Rochester, NY 14616
Dave L
Job Details: 03/20/2023
Replaced deformed tub gasket that was casing a leak. Unit tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW01
Near Spencerport, NY 14559
Dave L
Job Details: 03/20/2023
Replaced thermostat due to customer having to set it on max. Set t stat at recommended. Customer to monitor.
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Rochester, NY 14626
Dave L
Job Details: 03/15/2023
Chute makes contact with blower. Ordering chute and panel. ; ordrng 1 W11117429 (Chute) and 1 280043 (Panel)
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Rochester, NY 14626
Dave L
Job Details: 03/15/2023
Blower makes contact with chute. Ordering chute and panel. ; ordrng 1 280043 (Panel) and 1 W11117429 (Chute)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Syracuse, NY 13211
Chuck G
Job Details: 03/15/2023
Customer stated that unit is not agitating or spinning. Error code F7E1. Capacitor tested bad. Replaced capacitor W11428524. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; used 1 W11428524 (Capacitor) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Rochester, NY 14606
Dave L
Job Details: 03/15/2023
Replaced sump due to clogged motor filter. Tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Canandaigua, NY 14424
Josh Henchen
Job Details: 03/15/2023
"Customer stated washer is squeaking during agitation. Checked and found no error codes. Leveled unit to best I was capable, very unlevel floor. Ran diagnostic cycle, all functions as expected. Ran Normal wash with towels, all functions as expected. Could not mimic complaint, customer will monitor. Washer checks good."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Ontario, NY 14519
Andres V
Job Details: 03/15/2023
"Replaced capacitor, tested unit now working properly.; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Rochester, NY 14621
James
Job Details: 03/15/2023
Water flooded unit. No heat. Door wont fully close. Drum is loud from roller shafts rusting. Control panel is intermittent to respond. ; ordrng 1 W11236403 (Door outer) and 1 Sh15 and 1 PT220L (Cord) and 1 4392067 (Repair kit) and 1 W11124268 (User interface) and 1 W11124284 (Control)
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Shortsville, NY 14548
Josh Henchen
Job Details: 03/15/2023
"Customer stated dryer keeps turning off. Checked and found no codes. Ran dryer and it shut off after 3 to 5 secs. Replaced Control and Ui and leveled front of unit, all functions as expected. Dryer checks good."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Palmyra, NY 14522
Josh Henchen
Job Details: 03/15/2023
"Customer stated dryer stopped heating. Checked and found dryer heating, poor air flow due to venting. Recommended cleaning vent to help performance of dryer. Customer will monitor. Dryer checks good.; schdld next appmnt for 3/16 THU !"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Rochester, NY 14621
James
Job Details: 03/15/2023
"Washer not starting cycle lid was damaged, hoses leaking and mildew forming in dispenser. ; ordrng 1 W11573771 (Drawer) and 1 Sh15 and 1 W11130236 (Lid) and 1 8212545RP (Hoses), dspstn on spec-tagged invntry: 1 W11130238 CNTRL- ELEC"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Penfield, NY 14526
James
Job Details: 03/15/2023
Customer had thermometer in ff section and it was ranging from 28-45 degrees. Tested unit in diagnostics and everything functions properly. Recommend putting more in freezer and monitoring ice production.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB05
Near Rochester, NY 14613
Dave L
Job Details: 03/15/2023
Replaced filter and freezer led. Greased and adjusted door cams.
We serviced a
MAYTAG WASHER
Model WTW5600SQ0
Near Rochester, NY 14616
Dave L
Job Details: 03/15/2023
"The motor shaft and coupler are both damaged preventing agitation and spin. Ordering motor and coupler .; ordrng 1 WP661600 (Motor) and 1 WP661600 (Coupler) and 1 Sh (Sh), dspstn on spec-tagged invntry: 1 80040 AGITATOR DOGS"