Near Rochester, NY 14621
Evan
Job Details: 10/02/2020
RANGE WHIRLPOOL WFG505M0BS3 Customer stating that left side of door is coming detached when unit is heating. Discovered that adhesive strips on door are causing issue. Used high temp adhesive to reconnect door with panel. Could not replicate issue once doing so. Unit tested good
Near Irondequoit, NY 14617
James
Job Details: 10/02/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM00 Q1 n. Q2 n. Q3 n. Unit has frosting on freezer ceiling. Found gap in fresh food liner. Silicones liner and molded gaskets with heat gun. Replaced fan blade and seal on air tower. Customer is to monitor.
Near Henrietta, NY 14467
Steve
Job Details: 10/02/2020
DISHWASHER WHIRLPOOL WDT730PAHB0 Tested in diagnostics and found no error codes. The dishwasher passed all tests. Customer stated unit had no lights on ui for three weeks and suddenly started working. Inspected wire connections from house to dishwasher and the wires are wired properly with tight connections. Possible breaker issue
Near Spencerport, NY 14559
James
Job Details: 10/02/2020
DISHWASHER KITCHENAID KDFE104DSS2 Q1 n. Q2 n. Q3 n. Unit not filling or running pump. 108v to pump. 5v to valve. Found float switch not closing. Customer opted to replace float switch and have us replace pump. Replaced pump and ran unit with float bypassed. Unit functions properly. Discount due to not having part. One year warranty on repair ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Near Irondequoit, NY 14617
Evan
Job Details: 10/02/2020
WASHER GE GTW330ASK1WW Replacing gear case agitator bolt and agitator cap due to technician over tightening agitator bolt causing bolt to break and agitator to come loose while unit is in spin. Bolt has snapped off inside gear case and Cannot be drilled out. Replaced all parts listed above. Ran test cycle to confirm function. Unit tested good
Near Rochester, NY 14624
James
Job Details: 10/02/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Replaced icemaker and damper. Tested parts. Adjusted fill time on icemaker. ; dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL
Near Rochester, NY 14612
Evan
Job Details: 10/02/2020
DISHWASHER WHIRLPOOL WDT720TADM2 Customer stated that unit will not fill. Upon inspection discovered that mouse has chewed wiring harness specifically lines running to water valve. Harness will need to be replaced. Customer does not want to proceed at this time due to cost of repair. Collecting service call fee
Near Rochester, NY 14615
Evan
Job Details: 10/02/2020
RANGE WHIRLPOOL WFG510S0HW1 Customer stating that back right burner is failing to ignite. Cleaned burner cap and reinstalled. Tested unit. Unit now lighting as it should
Near Rochester, NY 14621
Dave
Job Details: 10/02/2020
REFRIGERATOR WHIRLPOOL WRT518SZFB00 Freezer evap was frosted over . Freezer was cooling and fresh food was not . Tested heater tested good . Called techline SR 7728944034. Techline told me to move defrost thermistor from cap tube to suction line . Moved foil taped and zip tied . Checked ohms on thermistor. Was within range . Techline said it problem persists order control and new defrost thermistor.
Near Pittsford, NY 14534
Steve
Job Details: 10/02/2020
DISHWASHER WHIRLPOOL KDTE234GBL0 The customer had drain installed correctly. Found the water temp in the dishwasher was cold on first fill. Ran hot water at sink and filled again. The water was only 97 degrees. After third fill the water was hot. Recommended customer get instant hot for dishwasher to give it hot water at beginning of the cycle for better wash and dry and to break food debris down.
Near Rochester, NY 14621
Dave
Job Details: 10/02/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Found the auger motor and ice bin were not seating right . There was ice build up by the auger motor . Defrosted auger motor and made sure the ice bin is seating correct . Tightened handle on right hand door . Tested unit tested good
Near Brighton, NY 14620
Steve
Job Details: 10/02/2020
DISHWASHER KITCHENAID KDFE104DSS2 Ran diagnostics in dishwasher to find leak but motor was getting power and not pushing water. Only hear it humming. The dishwasher needs new motor. Customer is going to replace
Near Greece, NY 14616
James
Job Details: 10/02/2020
REFRIGERATOR WHIRLPOOL WRT519SZDB06 Replaced parts and unit began cooling. Customer is to monitor that unit goes through defrost
Near Rochester, NY 14616
James
Job Details: 10/02/2020
WASHER FRIGIDAIRE FFLE3911QW0 Unit stuck in standby mode. Replaced MCU and reset control. Tested all functions in diagnostics and started and stopped two separate cycles. Had customer start a load of wash. Customer is to monitor
Near Rochester, NY 14606
Steve
Job Details: 10/02/2020
COOKTOP GE JBS10DF1WW Replaced left rear infinite switch for no power to burner. The burner tested good.
Near Rochester, NY 14616
James
Job Details: 10/02/2020
WASHER MAYTAG MVWX655DW1 "Q1 n. Q2 n. Q3 n. Lid lock Fault. Lid not locking. Replaced latch assembly and calibrated. Unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W11116592 CONTROL , used 1 W11307244 (LATCH) from stock"
Near Walworth, NY 14568
Tanner
Job Details: 10/02/2020
DISHWASHER WHIRLPOOL KDFM404KPS0 Q1 no Q2 no Q3 no Replaced acu and motor sump assembly. Tested unit and unit tested good.Verbal signature acknowledged
Near Rochester, NY 14606
Steve
Job Details: 10/02/2020
OVEN KENMORE N A123 Replaced customer supplied ignitor and reassembled the oven. The oven tested good.
Near Rochester, NY 14606
Steve
Job Details: 10/02/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW01 Customer stated when ice maker is calling for water it is noisy. Cycled ice maker and all sounds were as designed. Tested the damper for noise also and it is working as designed. All the fans were to running and sounded normal.
Near Penfield, NY 14526
Dave
Job Details: 10/02/2020
DRYER WHIRLPOOL MDE9700AYW Replaced the Thermal cutoff . Tested unit tested good .
Near Rochester, NY 14613
Evan
Job Details: 10/02/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer stated that uni was leaking. No codes present. Discovered that items in utensil tray are catching on spray arm causing leaks advised customer that items hangin too low or too high will stop spray arm and cause it to leak from front door. Unit tested good otherwise
Near Rochester, NY 14616
James
Job Details: 09/29/2020
WASHER HOTPOINT HTW240ASK4WS Q1 n. Q2 n. Q3 n. Unit runs cycle and restarts. Ran drain and spin and unit stArted filling after spinning. Reset control and problem remains. Need user interface and motor ; rqstng P&A on 1 WH12X27614 (kit bracket capacito) and 1 WH22X29556 (CONTROL) and 1 WH49X25376 (washing machine 1/3)
Near Macedon, NY 14502
Tanner
Job Details: 09/29/2020
DISHWASHER KITCHENAID KDTM404KPS0 Q1 no Q2 no Q3 no Complaint of unit running on its own. Would not complete a cycle just running randomly.Was able to put unit in service diagnostics. However unit would not go into error diagnostics. Would not advance into diagnostics cycle. Ordering new UI and panel. Parts not available. Scheduled for two weeks out and ATEC will advise customer if parts obtained.; ordrng 1 W11348059 (ACU) and 1 W11099338 (Console)
Near Livonia, NY 14487
Dave
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Unit is not defrosting . Tested unit in diagnostics. Heater turns on . Unit is not going into defrost . Checked defrost thermostat looked good . Ordering parts to fix unit .; ordrng 1 WPW10589838 (cntrl-elec) and 1 WPW10453401 (elect control board) and 1 W10865870 (cntrl-elec) and 1 WPW10514110 (motor evaporator)
Near Fairport, NY 14450
Tanner
Job Details: 09/29/2020
REFRIGERATOR KITCHENAID KRFC302ESS02 Q1 no Q2 no Q3 no Gasket on right hand FF door is torn. Ordering new gasket.Gasket on back order for 4-12 weeks. ATEC will reach customer for appointment when part is received.; ordrng 1 W10830046 (Gasket)
Near Rochester, NY 14616
James
Job Details: 09/29/2020
WASHER MAYTAG MHW6630HW0 Q1 n. Q2 n. Q3 n. Unit shakes excessive during use. Found suspension disconnected. Reconnected and ran spin cycle successfully.
Near Rochester, NY 14607
Evan
Job Details: 09/29/2020
DISHWASHER KITCHENAID KDTE334GPS0 Customer stating that upper rack is falling due to weld snapping on rails. Discovered that welds on left side rail had snapped causing issue. Replaced tracks on left and right side . Tested rack. Unit tested good S22916; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Near Pittsford, NY 14534
Tanner
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL KSCK25FVMS00 Q1 no Q2 no Q3 no Complaint of water flowing from FC. Inspected FC and found drain tube at bottom of evaporator is frozen over. When unit goes into defrost melted frost is flowing into cabinet instead of down drain tube. Defrosted unit with steam. Inspected drain tube and found a grape over the opening of the drain tube. Removed grape and evaporator tray drained without issue. Additional complaint of intermittent ice dispensing. Measured voltage to ice motor at 108.7VDC. This is proper voltage. Advised replacing ice motor to address intermittent dispensing. Customer opted to not repair at this time. Advised quote valid for 30 days.Verbal signature acknowledged.
Near Rochester, NY 14624
James
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Replaced door. New door dented during shipping. Door handle not lining up. Need shim under front left wheel. Customer is to monitor condensation issue. Need door; ordrng 1 LW10599404 (dor-fip)
Near Lakeville, NY 14480
Dave
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRS322FDAW00 Ice maker bail arm had fallen off . Put bail arm back on . Ice maker cycled and filled . Tested good . . Ice maker part WPW10300022 bail arm W11342242
Near Rochester, NY 14618
Evan
Job Details: 09/29/2020
RANGE WHIRLPOOL WEG745H0FS0 Customer stated that unit was flashing f1e1 code. Code related to internal control error. Called techline to confirm issue. Agent confirmed that control will need to be replaced. Replaced control and tested unit. Unit tested good.SR: 7728910176
Near Brockport, NY 14420
James
Job Details: 09/29/2020
DISHWASHER WHIRLPOOL MDB8959SKW0 Q1 n. Q2 n. Q3 n. Unit not draining due to chopper breaking inside pump. Removed chopper and tested. Need updated pump left screws for cabinet behind kickplate ; ordrng 2 W11412663 (PUMP)s
Near Canandaigua, NY 14425
Dave
Job Details: 09/29/2020
WASHER WHIRLPOOL WFC7500VW2 Unit not doing full spin called techline SR 7728911278. Ran test in diagnostics. Tested good . Ohm out motor tested bad . Also need to order mcu ; rqstng P&A on 1 WPW10192987 (motor-drve) and 1 WPW10192965 (cntrl-elec)
Near Fairport, NY 14450
Dave
Job Details: 09/29/2020
OVEN JENN AIR JJW2427WS02 F8E0 low fan speed error. Called techline SR 7728913876 . Techline said to replace the cooling fan . Ordering fan .; ordrng 1 WPW10273667 (blower)
Near Fairport, NY 14450
Tanner
Job Details: 09/29/2020
WASHER MAYTAG n/a Customer cancelled appointment on call en route.
Near Penfield, NY 14526
Tanner
Job Details: 09/29/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Q1 no Q2 no Q3 no Complaint of no drain/dry. Following stored errorsF6E4- water issue.Ran auto diagnostics cycle and unit filled without issue. Cancelled cycle and unit does drain. Drain pump works and pushed water into disposal and up into customer sink. Unit drains however customer drain pipe is clogged. Water is back filling into unit causeing a poor dry due to submerged heat element. Went over use and care of unit and advised customer use rinse aid to assist in drying.
Near Churchville, NY 14428
Steve
Job Details: 09/29/2020
MICROWAVE WHIRLPOOL WMH53521HZ3 Replaced main control for vent Light not turning off.
Near Rochester, NY 14606
Steve
Job Details: 09/29/2020
OVEN WHIRLPOOL WFG505M0BS3 Ordering outer door for trim falling off. Glued it temporarily until door is replaced. ; ordrng 1 W11176456 (OUTER DOOR)
Near Brockport, NY 14420
Steve
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replace. Control and start device for randomly not cooling.
Near Irondequoit, NY 14622
James
Job Details: 09/29/2020
REFRIGERATOR MAYTAG MBR2258XES4 Q1 n. Q2 n. Q3 n. Unit not draining causing water to leak onto floor. Defrosted drain and installed drain tube. One year warranty on repair ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN
Near Spencerport, NY 14559
Steve
Job Details: 09/29/2020
WASHER WHIRLPOOL WTW8040DW4 Tested in diagnostics and. No error codes. The washer agitated and spun as expected. Advised customer to watch for out of balance loads.
Near Rochester, NY 14626
James
Job Details: 09/29/2020
WASHER MAYTAG MVWX655DW1 Replaced control and calibrated. Started cycle on bulky/sheets and water filled appropriately. ; dspstn on spec-tagged invntry: 1 W11116592 CONTROL
Near Webster, NY 14580
Tanner
Job Details: 09/29/2020
WASHER MAYTAG MVWC565FW2 Q1 no Q2 no Q3 no Complaint of incomplete cycles. Following stored errors:F0E2 oversuds detectedRan auto diagnostics cycle. Cycle completed without issue. Customer concerned over unit not locking during entire wash cycle. Advised unit will not lock during all portions of wash cycle. Tested lid lock and tested good. Ran drain and spin and tested good. No repair recommended.
Near Rochester, NY 14626
James
Job Details: 09/29/2020
REFRIGERATOR MAYTAG MFI2269DRM00 Replaced icemaker and it cycled upon install. Replaced gaskets and molded with heat gun.
Near Webster, NY 14580
Evan
Job Details: 09/29/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Object has made contact with heating element causing item to burn onto element. Ordering element ; ordrng 1 W10703867 (HEATER )
Near Canandaigua, NY 14424
Dave
Job Details: 09/29/2020
DISHWASHER KITCHENAID KDPE234GPS0 Dispenser door spring had failed . Replaced dispenser and tested in diagnostics unit tested good.
Near Hilton, NY 14468
James
Job Details: 09/29/2020
WASHER WHIRLPOOL WFW5620HW0 Unit stops mid cycle and goes into standby. Attempted to replace control. Control ordered does not have j3 connection. Need control. ; ordrng 1 W11322903 (cntrl-elec)
Near Rochester, NY 14623
Steve
Job Details: 09/29/2020
DRYER MAYTAG MEDX655DW1 Found power to timer but timer not advancing. Ordering timer. ; ordrng 1 WPW10642928 (timer)
Near Spencerport, NY 14559
Steve
Job Details: 09/29/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 Replaced fan with harness for inconsistent temps in fresh food section and freezer. Frost pattern is good. ; dspstn on spec-tagged invntry: 1 W11462342 MODULE-LED
Near Penfield, NY 14526
Tanner
Job Details: 09/29/2020
WASHER WHIRLPOOL WFW7590FW0 Q1 no Q2 no Q3 no Complaint of unit leaking from front door. Then during wash cycle the bellow gasket came undone from the front panel. Gasket is torn at front causing imperfect seal. Ordering new bellow gasket.; ordrng 1 W11106747 (Bellow)
Near Pittsford, NY 14534
Dave
Job Details: 09/29/2020
OVEN WHIRLPOOL WOS97EC0HZ01 Unit powering off randomly. Tested unit . Unit worked while in house . Customer had electrician pull unit out to check power to unit it was good and also replaced the breaker to unit . Did factory reset on UI and setup customer WiFi to do software update . Customer will monitor. If problem persists order W11428592 UI and call techline .
Near Rochester, NY 14604
Tanner
Job Details: 09/29/2020
DISHWASHER GE GDF510PSJSS Q1 no Q2 no Q3 no Complaint of no drain. Ran unit in diagnostics mode and can hear drain pump hum but no water is draining. Ordering new drain pump.; ordrng 1 WD19X25187 (Drain pump)
Near Rochester, NY 14606
Steve
Job Details: 09/29/2020
WASHER GE GTWN2800D0WW Found the console is broken causing the timer to move when using dial. The wire connection was also loose. Tightened connection.
Near Rochester, NY 14621
Steve
Job Details: 09/29/2020
DRYER MAYTAG MED5500FW1 Found idler pulley had bad bearing Replaced pulley and cleaned the posts on rear rollers. The dryer tests good. ; used 1 WP691366 (PULLEY-IDLER) from stock
Near Spencerport, NY 14559
Steve
Job Details: 09/29/2020
DISHWASHER MAYTAG MDB8979SEZ0 Replaced ui for start button not responding. The dishwasher tested good.
Near Rochester, NY 14624
Steve
Job Details: 09/29/2020
DISHWASHER WHIRLPOOL WDF320PADT3 Found the left hinge was hitting a part of the cabinet that had started to deteriorate and a piece of cabinet was sticking out and blocking hinge. Removed piece from cabinet. Tested dishwasher for leaking and could not recreate leak. Possible over suds.
Near Pittsford, NY 14534
Dave
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL MFT2776FEZ00 Fresh food evap is frosted up . Follower service pointer W11092686E. . Defrost thermistor was not in the correct location . Replaced evap fan and thermistor and installed into correct location . Changed defrost from adaptive to basic . Door gaskets are seal . Ran test 4 3 way valve is good . Added screws to top of evap cover and everything checked good from service pointer . Unit tested good s code S16360
Near Webster, NY 14580
Evan
Job Details: 09/29/2020
WASHER MAYTAG MVWC200XW1 Replacing acutator due to unit experiencing basket speed fault. Replaced actuator. Tested unit. Unit tested good; dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID and 1 WPW10006355 ACTUATOR
Near Irondequoit, NY 14617
Evan
Job Details: 09/29/2020
WASHER GE GTW330ASK1WW Customer stated that they would like unit cleaned. Removed agitator and discovered large amount of debris build up underneath agitator cleaned agitator and also build up on basket. Ran multiple cycles to inspect water quality. Unit tested good
Near Avon, NY 14414
Dave
Job Details: 09/29/2020
REFRIGERATOR MAYTAG MFT2574DEM01 Replaced ice maker for motor not finding home position. Tested unit in diagnostics unit tested good .
Near Hilton, NY 14468
James
Job Details: 09/29/2020
DISHWASHER WHIRLPOOL KDPE234GPS0 Replaced panel and inspected
Near Rochester, NY 14609
Tanner
Job Details: 09/25/2020
REFRIGERATOR AMANA ART318FFDW06 Q1 no Q2 no Q3 no Complaint of gasket falling off of FC. Customer has tried to put gasket in but does not stay. Ordering new gasket. Customer stated Rent A Center is taking unit back today. Customer does not need follow up appointment they have since replaced this unit.; ordrng 1 W10861499 (Gasket)
Near Avon, NY 14414
Steve
Job Details: 09/25/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced control and dispenser for soap door not opening. The dispenser tested good. ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER
Near Webster, NY 14580
Tanner
Job Details: 09/25/2020
REFRIGERATOR WHIRLPOOL KRFC302EBS02 Q1 no Q2 no Q3 no Complaint of noise from unit. Customer provided video.Ran service test 121 and confirmed noise is a stuck damper. Ordered new damper. Customer out of town till 10/27.Verbal signature acknowledged.; ordrng 1 WPW10594329 (Damper)
Near Irondequoit, NY 14617
Tanner
Job Details: 09/25/2020
WASHER MAYTAG MVWC200XW1 Q1 no Q2 no Q3 Complaint of broken water level selector. Inspected and stem off of switch has broken. Replaced switch. Tested and unit tested good.Verbal signature acknowledged
Near Bloomfield, NY 14469
Dave
Job Details: 09/25/2020
COOKTOP JENN AIR JIC4536XS00 customer wants us to come out when parts are here so we only have to take unit apart once . Ordering parts . ; schdld next appmnt for 10/8 THU !
Near West Henrietta, NY 14586
Steve
Job Details: 09/25/2020
WASHER WHIRLPOOL WFW6620HC0 Replaced bellow and ACU for abrasion on bellow and leaking. The washer passed auto test and tested good.
Near Canandaigua, NY 14424
Dave
Job Details: 09/25/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 Water valve leaked and damaged floor . Took photos . Tried to reseat water tube did not stop leak . Ordering water valve ; ordrng 1 WPW10420083 (valve)
Near Livonia, NY 14487
Dave
Job Details: 09/25/2020
DRYER WHIRLPOOL WED9450WL1 Dryer vent door flap was not opening all the way . Dryer lint screen was not allowing air through . Cleaned and replaced . Tested dryer tested good .
Near Rochester, NY 14609
Evan
Job Details: 09/25/2020
MICROWAVE WHIRLPOOL WMH31017HZ3 "customer stating that unit will not produce chime when finishing cycle or selecting keys. Discovered that speaker on control is failing causing issue. Called techline to confirm. Unit tested good SR:7728887530; ordrng 1 W10892389 (CONTROL ), dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK"
Near Irondequoit, NY 14622
Evan
Job Details: 09/25/2020
DISHWASHER KITCHENAID KDFE104HWH0 Customer stated unit was still leaking. Discovered that lower spray arm was cracked causing issue. Water is pooling due to spray arm losing water pressure causing it not to spin correctly. Ordering spray arm ; ordrng 1 W11101428 (LOWER SPRAY ARM )
Near Brighton, NY 14610
Steve
Job Details: 09/25/2020
REFRIGERATOR JENN AIR JFC2290VEP8 Replaced freezer thermistor for thermistor out of range causing freezing in fresh food section.
Near Webster, NY 14580
Tanner
Job Details: 09/25/2020
DISHWASHER KITCHENAID KDTE334GPS0 Q1 no Q2 no Q3 no Complaint of no wash. Following stored errorsF6E4F6E1During service diagnostics cycle with probes plugged into water valve connector never received 120VAC to solenoid. Valve not opening. Disconnected water supply and confirmed water flow. Needs new control board. ; ordrng 1 W11120155 (ACU)
Near Rochester, NY 14607
Steve
Job Details: 09/25/2020
REFRIGERATOR WHIRLPOOL WRB119WFBM01 Found water line going from valve to icemaker was not fully seated. Seated connection and not leaking anymore
Near Rochester, NY 14616
James
Job Details: 09/25/2020
OVEN WHIRLPOOL WFG505M0BS3 Q1 n. Q2 n. Q3 n. Unit glass is separated from panel. Need glass; ordrng 1 W11176456 (glass-door) and 1 WPW10481433 (nameplate)
Near Webster, NY 14580
Steve
Job Details: 09/25/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW00 Found small ice cubes and customer stated ice would not come out when dispensed. Replaced icemaker. Customer to monitor. ; dspstn on spec-tagged invntry: 1 WPW10300022 ICEMAKER
Near Webster, NY 14580
Steve
Job Details: 09/25/2020
REFRIGERATOR AMANA ATB1935HRW Replaced bi metal thermostat for not defrosting. ; used 1 WP4387490 (DEFROST TSTAT 50) from stock
Near Rochester, NY 14616
James
Job Details: 09/25/2020
WASHER FRIGIDAIRE FFLE3911QW0 Unit locks and stalls until power is reset. Replaced actuator and checked connections on controls. Tested rinse and spin successfully. If problem persists replace 808653801
Near Irondequoit, NY 14617
Evan
Job Details: 09/25/2020
DISHWASHER FRIGIDAIRE FGID2474QF0A Replacing pressure switch due to unit failing to stop filling. Replaced switch and tested unit. Unit now filling as it should. Unit tested good
Near Webster, NY 14580
Steve
Job Details: 09/25/2020
FREEZER WHIRLPOOL WZF34X20DW01 "Sr#7728894079Found discharge line that goes into defrost drip tray had cracked. Repaired line, added die drier and recharged."
Near Rochester, NY 14612
James
Job Details: 09/25/2020
REFRIGERATOR MAYTAG MFI2570FEZ08 Replaced icemaker and tested ice dispenser. Unit is functioning properly. Customer is to monitor.
Near Rochester, NY 14626
James
Job Details: 09/25/2020
OVEN WHIRLPOOL WFE320M0JW0 Replaced door glass and trim.
Near Shortsville, NY 14548
Dave
Job Details: 09/25/2020
DISHWASHER KITCHENAID KDTM354DSS4 Lower spray arm is not spray right . Water pressure is good coming from pump . . Ordering spray arm and sending to customer W10884490; ordrng 1 W10884490 (arm-spray ( direct ship to customer ))
Near Hilton, NY 14468
James
Job Details: 09/25/2020
DISHWASHER KITCHENAID KUDC10FXSS3 Replaced door latch and striker. Tested unit several times. ; dspstn on spec-tagged invntry: 1 W10619006 LATCH
Near Brockport, NY 14420
James
Job Details: 09/25/2020
DRYER WHIRLPOOL WED4815EW1 Replaced blower wheel and tested. Dryer functions properly
Near Webster, NY 14580
Evan
Job Details: 09/25/2020
RANGE FRIGIDAIRE PLCF489CCA Customer stating that unit is failing to operate broil cycle and broiler element has already been replaced. Removed rear panel and ran test broil cycle. Discovered that control is failing to send voltage to broil element. Control will need to be replaced. Control is no longer available from distributor. Office will contact customer if we can locate replacement. Collecting service call fee for now 318010102
Near Webster, NY 14580
Evan
Job Details: 09/25/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ03 Replaced switch for interior dispenser but unit is still dripping small amount from dispenser. Ordering bladder and union ; ordrng 1 W11229977 (BLADDER ) and 1 WP2300868 (WATER UNION)
Near Rochester, NY 14625
Evan
Job Details: 09/25/2020
WASHER WHIRLPOOL WTW8500BW0 Customer stated that unit was leaking water and also squealing since repair. Discovered that bearing that was installed is faulty causing squeal. Replaced with bearing kit. Ran test cycle and observed unit. Could not get unit to leak at time of repair. Customer to monitor and report back if issue persists. Bearing is under ATEC warranty ; used 1 W10435302 (BEARING) from stock
Near Victor, NY 14564
Dave
Job Details: 09/25/2020
WASHER MAYTAG MVWB835DW1 Replaced UI for not working . Calibrated unit and ran auto diagnostics. Unit tested good.
Near Rochester, NY 14615
James
Job Details: 09/25/2020
REFRIGERATOR GE GS21FGKBB Q1 n. Q2 n. Q3 n. Unit not cooling. Compressor makes buzzing noise. No signs of leak around condenser. Need evap. Sealed system leak. ; rqstng P&A on 1 WR86X25269 (UV DRIER) and 1 WR87X30286 (evaporator)
Near Spencerport, NY 14559
James
Job Details: 09/25/2020
DISHWASHER WHIRLPOOL MDB8989SHZ0 Q1 n. Q2 n. Q3 n. Repeat issue. Pump not running. Found harness disconnected from control. Reconnected and tested several times. If problem persists replace W10834759; dspstn on spec-tagged invntry: 1 WPW10591570 SUMP&MOTOR
Near Rochester, NY 14619
James
Job Details: 09/25/2020
REFRIGERATOR GE GYE22HMKFES Replaced fan and verified operation. Defrosted ff drain tube. One year warranty on repair.
Near Penfield, NY 14526
Evan
Job Details: 09/25/2020
MICROWAVE KITCHENAID KOCE507ESS06 Replacing broil element due to old element breaking causing unit not to broil. Replaced element. Tested unit. Unit tested good
Near Irondequoit, NY 14622
James
Job Details: 09/25/2020
WASHER KENMORE 110.247223 Replaced dogs and coupler and tested. One year warranty on repair ; dspstn on spec-tagged invntry: 1 80040 DOG 4PK
Near Hilton, NY 14468
James
Job Details: 09/25/2020
OVEN DOUBLE GE ZET857SB2SS Doors fall open. Gaskets torn. Need parts. ; ordrng 1 WB07X10060 (seal front frame) and 4 WB10X10078 (range oven door hing)s
Near Pittsford, NY 14534
Dave
Job Details: 09/25/2020
REFRIGERATOR KITCHENAID KRSF705HPS00 Replaced defrost thermistor. Foil taped and zip tied . Gaskets are sealing . Changed defrost mode to basic from adaptive. . Ran test four . Unit tested good . Called techline SR 7728780860 techline said that should do it if there is anymore issues to call
Near Irondequoit, NY 14622
Tanner
Job Details: 09/25/2020
WASHER MAYTAG MHW6630HW1 Q1 no Q2 no Q3 no Replaced control board. Tested unit via auto diagnostics. Unit tested good.Verbal signature acknowledged
Near Rochester, NY 14608
Tanner
Job Details: 09/25/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Q1 no Q2 no Q3 no Replace UI and control. Tested unit and unit tested good.Verbal signature acknowledged
Near Rochester, NY 14610
Steve
Job Details: 09/25/2020
DISHWASHER KITCHENAID KDFE104DWH2 The dishwasher had float switch error. The dishwasher filled multiple times for me. Found a nut under float switch that may have caused no water to enter machine.
Near Rochester, NY 14616
James
Job Details: 09/25/2020
WASHER FRIGIDAIRE FFLE3911QW0 Unit locks and stalls until power is reset. Replaced actuator and checked connections on controls. Tested rinse and spin successfully. If problem persists replace 808653801