We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Rochester, NY 14618
Andres V
Job Details: 04/25/2023
Customer stated upper rack was not coming out. Diagnosed unit found the left side adjuster to be broken. I replaced it and had customer test it. Unit is working properly ; used 1 WPW10546503 (ADJUSTER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Henrietta, NY 14467
Andres V
Job Details: 04/25/2023
Replaced frzr gasket and deli drawer rail. I checked for gaps and did not see any.
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Rochester, NY 14617
Dave L
Job Details: 04/25/2023
Unit would not complete cycles due to the hot water being off and the washer not being leveled on its feet. Removed the brick shims the installers used to prop the cabinet up with and properly leveled the unit using its feet. Turned hot water supply on. Unit tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14624
Andres V
Job Details: 04/25/2023
Customer stated unit is not dispensing ice. Diagnosed unit found ice bin damaged. Unit needs new ice container ; ordrng 1 W11347840 (Ice bin)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Dansville, NY 14437
Jeremy
Job Details: 04/25/2023
"Icemaker not cycling and tray will not rotate to home position. Replaced icemaker, unit tested good."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Victor, NY 14564
Jeremy
Job Details: 04/25/2023
Replaced parts ordered for leaking from tub seal and shorting connections on motor and clutch. Ran calibration cycle. Ensured no more leaks. Unit checks good.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Farmington, NY 14425
Jeremy
Job Details: 04/25/2023
Unit does not start every time start sequence is followed. Start button has to be pushed extremely hard for it to register. Ordering UI and control.; ordrng 1 W11626077 (UI) and 1 W11626074 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Fairport, NY 14450
James
Job Details: 04/25/2023
Replaced pump assembly and tested. New pump is much quieter than original. ; saved tckt
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Macedon, NY 14502
Jeremy
Job Details: 04/25/2023
Replaced control and UI for unit not powering on. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RHAXNT00
Near Rochester, NY 14605
Andres V
Job Details: 04/25/2023
Gave customer a quote for replacing both parts. She did not want repair.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Pittsford, NY 14534
Jeremy
Job Details: 04/24/2023
Customer stated they cancelled appt.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Verona, NY 13478
Chuck G
Job Details: 04/24/2023
Replaced compressor. Vacuumed unit down to 395 microns. Charged unit with 48 grams of R600a. Evap had a frost pattern. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Rochester, NY 14612
James
Job Details: 04/24/2023
Replaced gearcase and slider and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTPA3
Near Pittsford, NY 14534
Jeremy
Job Details: 04/24/2023
"Customer stated unit would not start a cycle. I noticed start light was flashing. After cancelling cycle and restarting the unit began operating as it should. Verified unit does start, fills, washes and drains. Unit seems to operating as expected. Customer to monitor.; dspstn on spec-tagged invntry: 1 W10258275 FUSE-THERMAL"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0F9E1
Near Livonia, NY 14487
Dave F
Job Details: 04/24/2023
Found drain tube was kinked and leaking . Fixed drain tube and added new clamp. Tested unit . Testiest good . ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Rochester, NY 14605
James
Job Details: 04/24/2023
Replaced control and ui. Unit functions properly.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334DSS0
Near Rochester, NY 14618
Jeremy
Job Details: 04/24/2023
Replaced spray arms for debris in holes and not rotating. Unit checks good. Suggested customer run unit with affresh.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near East Rochester, NY 14445
Jeremy
Job Details: 04/24/2023
"Unit not washing dishes. Found that wash motor not running, verified voltage to motor. Replaced wash motor, unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Fairport, NY 14450
Jeremy
Job Details: 04/24/2023
Replaced freezer door for intermittent ice production. Unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14607
James
Job Details: 04/24/2023
"F9e1f7e2 fae2 f5e1. Cleared errors and tested. Unit not powering wash motor. No neutral. 122v pump to ground. Need control. Drain pump rusted, possible short. ; ordrng 1 W11462458 (Control) and 1 W11412291 (Drain pump) and 1 W11460963 (Wash pump)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Webster, NY 14580
James
Job Details: 04/24/2023
Replaced pump and tested. Unit functions properly.
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near Ontario, NY 14519
James
Job Details: 04/24/2023
Pts switch not working every time. Replaced pts and tested. Unit functions properly.
We serviced a
MAYTAG OVEN
Model MER8800FZ1
Near Macedon, NY 14502
Jeremy
Job Details: 04/24/2023
"Replaced harness, bake element, terminal block and infinite switch for multiple failures. Unit checks good.; dspstn on spec-tagged invntry: 1 W10779716 ELEMENT- BAKE"
We serviced a
KITCHENAID OVEN
Model KODE507ESS
Near Manlius, NY 13104
Chuck G
Job Details: 04/24/2023
"Customer stated that lower oven went to preheat to done on a 400 bake twice. code F2E1. I ran a 400 bake cycle in which the unit got to temp. Ordering control W11179310 & W10801665, sensor W10859573 and UI W11093251; ordrng 1 W11179310 (Control with power supply) and 1 W10801665 (Control w/o power supply) and 1 W10859573 (Sensor) and 1 W11093251 (UI)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Syracuse, NY 13215
Chuck G
Job Details: 04/24/2023
Customer is hearing a rattling sound. After inspecting unit i found that the damper tested bad. Ordering damper WPW10479155; ordrng 1 WPW10479155 (Damper)
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Syracuse, NY 13204
Chuck G
Job Details: 04/24/2023
"Unit not draining. Error codes F9E1 and F0E2. Found debris in the drain pump, removed debris. Ran a diagnostic cycle, unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Webster, NY 14580
James
Job Details: 04/24/2023
Replaced wash plate and calibrated. Unit functions properly.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Victor, NY 14564
Jeremy
Job Details: 04/24/2023
Replaced motor and control for not washing. Unit tested good.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Canandaigua, NY 14424
Jeremy
Job Details: 04/24/2023
"Unit has faulty start relay and dryer will not stay on if switch is released. Replaced start relay, unit checks good.; dspstn on spec-tagged invntry: 1 279827 MOTOR"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Syracuse, NY 13208
Chuck G
Job Details: 04/24/2023
"Replaced timer, motor and blower wheel. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Salina, NY 13088
Chuck G
Job Details: 04/24/2023
"Customer stated that unit is not making ice. Freezer temp 2.9 and fresh food temp 39.1. Test 36 and 37 passed. Test 18 and 25 failed. All connections tested good. Ordering valve W11548535, ice maker W11548540, harness W11548538 and valve W11548535. ; ordrng 1 W11548535 (Valve) and 1 Icemaker (W11548540) and 1 W11548538 (Harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Canandaigua, NY 14424
Jeremy
Job Details: 04/24/2023
Replaced shifter and control forF7E1 error. Also found and repaired broken wire. Ran calibration cycle. Unit checks good.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Webster, NY 14580
James
Job Details: 04/24/2023
Leds flashing and fresh food section at 22 on top shelf. Replaced LEDs and tested thermostat. Complaint of slow ice production. Turned on icemaker. Customer is to monitor. If problem persists replace icemaker.
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Webster, NY 14580
James
Job Details: 04/24/2023
"F5e1. Replaced lid lock and tested. Unit functions properly. ; used 1 W10810403 (Lock), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB05
Near Webster, NY 14580
James
Job Details: 04/24/2023
Freezer developed frost along ceiling. Adjusted hinge and molded gasket with heat gun. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Rochester, NY 14624
Dave L
Job Details: 04/24/2023
Found a significant amount of oil leaking from the gear case. Ordering Gearcase; ordrng 1 W11454734 (Gearcase)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near West Henrietta, NY 14586
Dave L
Job Details: 04/24/2023
"SR7736247719 documented pre Cooler leak with techline. Ordering Precooler. ; ordrng 1 W11644054 (Precooler), dspstn on spec-tagged invntry: 1 W11504423 COUPLER AL 8X2 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14624
Dave L
Job Details: 04/24/2023
Found condenser lines resting on machine compartment bottom causing a substantial vibration noise. Adjusted tubing. Noise went away. Customer to monitor.
We serviced a
AMANA OVEN
Model AER6303MFS2
Near Rochester, NY 14606
Dave L
Job Details: 04/24/2023
Replaced range harness and cord. Oven and cooktop tested ok.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Rochester, NY 14626
Dave L
Job Details: 04/24/2023
Replaced console and control. Customer to monitor
We serviced a
MAYTAG WASHER
Model MVWC450XW4
Near Rochester, NY 14612
Dave L
Job Details: 04/24/2023
Transmission spline is corroded and has caused the hub to fail. The customer is going to replace
We serviced a
WHIRLPOOL DISHWASHER
Model wdp540hamz0
Near Hilton, NY 14468
Dave L
Job Details: 04/24/2023
Replaced broken kick plate retainer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Brockport, NY 14420
Dave L
Job Details: 04/24/2023
Gaskets are torn. Ordering gaskets ; ordrng 2 W10830162s
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Rochester, NY 14621
Andres V
Job Details: 04/24/2023
Customer stated unit was stopping at rinse. I checked error codes found code for speed basket fault. Unit needs new control. ; ordrng 1 W11608058 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14605
Andres V
Job Details: 04/24/2023
Customer stated oven was not heating up. I diagnosed unit found igniter lighting but very weak. I replaced it and tested unit. Unit is now heating. ; used 1 12400035 (IGNITOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model NA
Near Rochester, NY 14608
Andres V
Job Details: 04/24/2023
Customer cancelled appt this morning.
We serviced a
GE WASHER
Model GTW220ACK7WW
Near Rochester, NY 14620
Andres V
Job Details: 04/24/2023
Customer stated unit was not draining. I diagnosed unit found unit has a incorrect drain hose that is kinked and not letting water through. Unit needs new correct drain hose. ; ordrng 1 WH41X32477 (Drain hose) and 1 WH01X24494 (Clamp)
We serviced a
JENN AIR REFRIGERATOR
Model JFFCC72EFP02
Near Pittsford, NY 14534
Andres V
Job Details: 04/24/2023
Replaced the main control board and the UI. Tested unit. Unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Rochester, NY 14622
James
Job Details: 04/24/2023
"Doors not self closing, filter housing came apart, valve loose on back. Adjusteds feet, reassembled filter housing and installed screw in valve bracket. Unit functions properly."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Irondequoit, NY 14621
Andres V
Job Details: 04/24/2023
Customer stated gasket was coming off. I put gasket back into crevis and made sure it wasn't coming off. Gasket is sealing properly.
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS4
Near Rochester, NY 14609
Andres V
Job Details: 04/24/2023
Customer stated front right burner was not lighting consistently. I adjusted the igniter so it now makes contact with the burner. Unit is now light Everytime.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mount Morris, NY 14510
Dave F
Job Details: 04/20/2023
Unit has no error codes . Tested unit good . Customer was wondering about the lid lock not locking during washer that is normal it locks during spin.
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC0
Near West Henrietta, NY 14586
Jeremy
Job Details: 04/20/2023
"Unit is leaking significantly from clean out on drain pump. Flooring is damaged and basement ceiling is damaged. Tried to tighten clean out, unit still leaking. Ordering drain pump.; ordrng 1 W11458345 (Pump)"
We serviced a
MAYTAG REFRIGERATOR
Model KRFF507HPS04
Near Rochester, NY 14626
James
Job Details: 04/20/2023
Unit froze fill tube again. Ran test 58 and defrosted fill tube. Replaced control and ran fill test. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Henrietta, NY 14467
Andres V
Job Details: 04/20/2023
"Customer stated unit is frosting up. Diagnosed unit found seal has a gap, used heat gun to expand but did not work. Ordering gasket and new rail for deli drawer. ; ordrng 1 W10571967 (Gasket) and 1 WPW10235370 (Rail)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, NY 14623
Jeremy
Job Details: 04/20/2023
"Unit has stuck key error code, audio signal does not work and continuously restarts cycles. Ordering console.; ordrng 1 W11135391 (Console), dspstn on spec-tagged invntry: 1 W10876600 PUMP-DRAIN"
We serviced a
KITCHENAID MICROWAVE
Model E1500725P
Near Pittsford, NY 14534
Jeremy
Job Details: 04/20/2023
Unit has bad door switch and control. Control is discontinued. Unable to repair. Unable to get model/serial.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rochester, NY 14611
Andres V
Job Details: 04/20/2023
"Replaced the main control. Tested unit, now working properly."
We serviced a
KITCHENAID RANGE
Model KFED500ESS03
Near Rochester, NY 14624
Andres V
Job Details: 04/20/2023
Customer stated control pad was not responding to certain commands. Diagnosed unit did find some buttons not responding. Unit needs new UI; ordrng 1 W10692155 (Ui)
We serviced a
MAYTAG WASHER
Model mhw8630hw3
Near Spencerport, NY 14559
Andres V
Job Details: 04/20/2023
Panel was damaged and needed replacing. Replaced UI and tested it. Unit is working properly.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Pittsford, NY 14534
Jeremy
Job Details: 04/20/2023
"Unit not agitating. Found arm is broken on actuator causing unit not to shift to agitate. Replaced actuator, unit checks good. Advised customer there was a small amount of oil in shroud and machine is shaking excessively. Unit needs gearcase and suspension. Customer does not want to proceed further and will use unit as is.; used 1 Wpw10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Hamlin, NY 14464
Andres V
Job Details: 04/20/2023
"Customer stated unit was not cooling properly. Diagnosed unit found loose connector going to heater. Connector would not stay on. I spliced and used heat shrink make connections. Tested it, heater is turning on now."
We serviced a
WHIRLPOOL DRYER
Model MGDB835DW4
Near Rochester, NY 14626
Andres V
Job Details: 04/20/2023
Wrong part ordered.; ordrng 1 W11158457 (Fascia)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Syracuse, NY 13207
Chuck G
Job Details: 04/20/2023
Replaced evaporator and compressor. Vacuumed unit down to 500 microns. Charged unit with 4.27 oz. of R-134a. Evaporator had a frost pattern. Unit tested good
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Syracuse, NY 13205
Chuck G
Job Details: 04/20/2023
"Customer stated long dry times. I performed 2 air flow tests, with vent attached failed with vent hose unattended passed. I explained to the customer that the issue is with there venting and to have it cleaned. Unit tested good"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Syracuse, NY 13204
Chuck G
Job Details: 04/20/2023
Unit not draining. Error code F0E2 and F9E1. After quoting customer for repair they told me they had an extended warranty through Lowes. I explained to them that they have to contact there warranty company to get the call dispatched correctly.
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Salina, NY 13088
Chuck G
Job Details: 04/20/2023
Customer stated that unit is not drying a loud of laundry. Thermal fuse and igniter tested good. Coils tested bad. Quoted customer for repair but they declined the repair.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Salina, NY 13090
Chuck G
Job Details: 04/20/2023
Customer is having a shaking issue during spin. Replaced suspension. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM00
Near Rochester, NY 14620
James
Job Details: 04/20/2023
"Evaporator cover was damaged during removal. Replaced evap and compressor. Unit held 250 microns of vacuum. Charged unit and verified cold air to freezer. Psi 1, 140. Need cover. ; ordrng 1 W11024683 (Cover), dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504416 COUPLER BR 8.5X6 , 1 W11504445 COUPLER BR 5X4 , 1 W11506619 COUPLER BR 8 , 1 W11506635 VALVE 1/4' , and 1 W11504434 COUPLER BR 6X2"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Rochester, NY 14612
Andres V
Job Details: 04/20/2023
Replaced both door switches in fresh food. Tested them. Unit is working properly.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Victor, NY 14564
Jeremy
Job Details: 04/20/2023
"Gearcase is leaking oil causing binding excessive noise and poor wash performance. Replaced gearcase and slider. Ran factory calibration cycle. Ran diagnostic cycle, unit tested good.; dspstn on spec-tagged invntry: 1 W11449841 GEARCASE , used 1 W10734521 (SLIDER) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Walworth, NY 14568
Jeremy
Job Details: 04/20/2023
Unit will not power on. Able to get into diagnostic and found stuck key error code. Unable to perform any other diagnostic tests due to UI not responding. Ordering console.; ordrng 1 W11135391 (Console)
We serviced a
WHIRLPOOL DISHWASHER
Model DU948PWPQ0
Near Fairport, NY 14450
Jeremy
Job Details: 04/20/2023
Job dispatched by mistake.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Geneseo, NY 14454
Dave F
Job Details: 04/20/2023
F5E1 door not closed. Found wire to door switch broken. Fixed wire. Adjuster is broken ordering adjuster . ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR and 1 W10712395 ADJUSTER
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, NY 14613
Andres V
Job Details: 04/20/2023
Customer stated unit was shredding the tub ring again. I diagnosed unit found unit was bouncing because it is on a wooden pallet. I replaced the tub ring and informed customer unit needs to come off palet.; schdld next appmnt for 4/25 TUE !
We serviced a
MAYTAG MICROWAVE
Model MMV4206FZ2
Near Webster, NY 14580
James
Job Details: 04/20/2023
"Unit intermittent to acknowledge door is closed. Replaced interlocks and tested. Unit functions properly. ; used 1 W11244490 (Interlock), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL DRYER
Model WED9470WL1
Near Webster, NY 14580
James
Job Details: 04/20/2023
Unit not heating. 120v to heater. 242v at outlet. Cord prongs are bent and not making contact properly with outlet. Replaced power cord and verified operation. ; used 1 Cord from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, NY 14613
James
Job Details: 04/20/2023
"Ff section too warm. Mullion broken off. Evaporator fan not running. Moved fan blade and fan started. Need mullion and fan motor. ; ordrng 1 WPW10464673 (Motor) and 1 WPW10624450 (Mullion), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Rochester, NY 14616
James
Job Details: 04/20/2023
Unit loud. Fan shroud is warped and fan blade is getting damaged from contacting it. Need condenser fan and shroud. ; ordrng 1 W11438498 (Bracket) and 1 W11127829 (Motor) and 1 W11193484 (Blade)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X16DW04
Near Greece, NY 14616
James
Job Details: 04/20/2023
Replaced control and unit began cooling. ; dspstn on spec-tagged invntry: 1 W11496873 CONTROL- BOX
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS0
Near Rochester, NY 14616
James
Job Details: 04/20/2023
Rf element turns on and doesn't cycle off. Need infinite switch. ; ordrng 1 WPW10434452 (Infinite switch)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Camillus, NY 13031
Chuck G
Job Details: 04/20/2023
"Customer stated that unit has a noise. Error code F0E2. After inspection of unit i found that the gearcase is leaking oil and motor was extremely hot to the touch. Replaced motor, gearcase, cam and capacitor. Calibrated unit. Ran a diagnostic cycle and the displayed a F7E1. Replaced actuator. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 WPW10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Dansville, NY 14437
Dave F
Job Details: 04/20/2023
Unit not washing correctly or spinning out right . Leveled unit and calibrated unit . Went over best wash cycles and emailed cycle guide . If problem persists order W10780045. ; dspstn on spec-tagged invntry: 1 W10919003 PUMP- WATER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Canandaigua, NY 14424
Jeremy
Job Details: 04/19/2023
"Called techline for repeat problem. Ohmed out thermistor from control board, checked good. Advised by techline to replace user interface. SR 7736220349. Ordering control, UI and heater.; ordrng 1 W11650660 (Heater) and 1 W11566851 (Control) and 1 W11518204 (UI)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Farmington, NY 14425
Jeremy
Job Details: 04/19/2023
Customer concerned unit will not run a cycle. Found no stored error codes. Diagnostic cycle ran without issue. Found that drain hose was too far down drain pipe creating potential for siphoning. Covered fabric softener usage with customer. Unit operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Penfield, NY 14526
James
Job Details: 04/19/2023
unit in garage. Light and control off. Door switch disconnected. Corrected switch and verified operation.
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Macedon, NY 14502
Jeremy
Job Details: 04/19/2023
Unit will not power on. Unable to get into diagnostics. Ordering control and user interface for being unresponsive.; ordrng 1 W11413567 (Console) and 1 W11618921 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Fairport, NY 14450
Jeremy
Job Details: 04/19/2023
Unit not defrosting causing warm temps in fresh food section. Unit does defrost in force defrost. Control is faulty and not running auto defrost. Ordering control.; ordrng 1 WPW10503278 (ADC - JAZZ)
We serviced a
WHIRLPOOL DRYER
Model LER4600PQ0
Near Webster, NY 14580
James
Job Details: 04/19/2023
Unit not starting. Unit used to run with door open. Door sw open. Need sw WP3406105
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7959SHZ0
Near Webster, NY 14580
James
Job Details: 04/19/2023
"Unit not allowing soap to dispense. Thermistor shorted error. Cleared codes and ran diagnostics, unit functioned properly. Customer is to monitor if problem persists order W11084121. ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Williamson, NY 14589
James
Job Details: 04/19/2023
Front left burner was on low and flame went out with gas still on. Tested burners and oven. Adjusted burners. Rr burner will not adjust. Ordering manifold. ; ordrng 1 W10512763 (Manifold)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Rochester, NY 14625
Jeremy
Job Details: 04/19/2023
"Icemaker is not cycling. Tested unit in diagnostic, unit cycles and fills. Found E5 error for failed icemaker thermistor. Replaced icemaker, unit checks good in diagnostics. Customer to monitor.; dspstn on spec-tagged invntry: 1 W11577195 ICEMAKER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Rochester, NY 14618
Jeremy
Job Details: 04/19/2023
Faulty thermistor causing premature shit off of defrost heater and excessive frost on top half of evap. Replaced thermistor and defrosted evap. Unit checks good.; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334DSS0
Near Rochester, NY 14618
Jeremy
Job Details: 04/19/2023
Spray arms are clogged with debris causing loss of rotation. Ordering spray arms.; ordrng 1 W11101428 (Lower arm) and 1 Sh15 (Shipping) and 1 WPW10448645 (Upper arm)
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Rochester, NY 14610
Jeremy
Job Details: 04/19/2023
Customer concerned that unit would not start consistently. Found no stored error codes. Customer stated they unplugged unit for some time and it started working again. Instructed customer on cycle selection based on items being washed. Unit working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Ontario, NY 14519
James
Job Details: 04/19/2023
Unit froze ff evaporator. Ff thermistor 6.4k at 0. Fz 15k at 5deg. Ff thermistor spec is 23k. Replaced fan harness and defrosted evap. Verified defrost settings and drain is clear. ; used 1 W11033168 ( Harness) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Auburn, NY 13021
Chuck G
Job Details: 04/19/2023
Customer stated that unit is leaking underneath. No codes. After inspecting unit i found that the dispenser housing is leaking. Ordering assembly dispenser housing ; ordrng 1 W11614513 (Assembly dispenser housing)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Auburn, NY 13021
Chuck G
Job Details: 04/19/2023
Replaced heating element. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Auburn, NY 13021
Chuck G
Job Details: 04/19/2023
"Customer stated that sometimes food freezes in the fresh food section. I found that bins were placed up high, i repositioned the shelves and bins. Unit tested good"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Elbridge, NY 13060
Chuck G
Job Details: 04/19/2023
"Replaced door rail left & right, hinges left & right and inner door. Unit tested good"