Local Reviews
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Dave F.
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Refrigerator temperatures and freezer temperatures are good . Within proper range . Found the handles were loose on the the freezer and refrigerator. Tested unit .tested good .
David L.
REFRIGERATOR WHIRLPOOL WRF555SDHB00 Unit was not cooling well due to compressor going off on its overload. Removed debris from around fan and cleaned condenser. Tested cooling in diagnostics. Unit developing frost pattern. Temps were in the low teens on arrival due to unit being in defrost. Tightened freezer door handle.
David L.
WASHER MAYTAG MVWX655DW0 Unit was not draining due to a blacked in the impeller housing. Moved bobby pin from pump.
Steve M.
REFRIGERATOR WHIRLPOOL GI6FARXXB07 Customer had no ice on arrival. Tested ice maker and fou d the black plug on the front of maker was loose. Cycled ice maker manually and it worked as expected. The freezer temp was -5. Adjusted to -2 the ice maker tests good. Customer to monitor.
Evan E.
WASHER MAYTAG MVWC555DW1 Customer stated unit was moving violently while in spin. Upon inspection discovered that drive hub had cracked in half causing issue. Replaced drive hub Ran test cycleRan unit on high spin for customer unit tested good; used 1 W10528947 (HUB) from stock
Evan E.
DISHWASHER WHIRLPOOL WDT780SAEM2 Customer stated top rack was falling due to wheels coming off adjustersReplacing adjusters due to old adjusters wheels falling off causing rack to fall. Replaced adjusters Unit tested good ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
Shaiman C.
WASHER AMANA NED4655EW1 Could not recreate any issues. Unit testing good.
Dave F.
DISHWASHER KITCHENAID KUDC10IXWH1 Replaced bottom rack wheels for falling off . Ran unit in auto diagnostics. Unit tested good .
Evan E.
WASHER WHIRLPOOL WFW92HEFW0 Customer stated unit was making noise while in spin. Upon inspection checked for error codes no codes were present. Ran test cycle. Could hear noise customer was referring to. Discovered that rotor cover bolt was loose for motor. This was causing noise. Tightened bolt Ran test cycle Unit tested good
Evan E.
MICROWAVE WHIRLPOOL WMH31017FW0 Customer stated unit was still running while door was open. Upon inspection discovered interlock switches were failing. Replaced interlock switches Ran test cycle Unit tested gold ; dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK
Evan E.
WASHER MAYTAG MVWB865GW0 Customer stated unit was not agitating properly and was causing items to bunch up. Checked for error codes. No codes present. Ran diagnostic cycle. Unit completed cycle as it should. Customer took pictures of load while in machine to show tech items that were bunching up. Tub had little to no water inside machine.Spoke with customer about proper loading and cycle selection to ensure unit is getting proper amount of water for each load. Unit itself tested good
Evan E.
COOKTOP GE JP350B0C1BB Customer stated burner switch was loose. Upon inspection discovered that switch had come un clipped causing switch not to work correctly. Was able to reassemble switch. Ran test cycle unit tested good
Evan E.
WASHER WHIRLPOOL WTW7000DW3 Customer stated unit was filling very slowly flashing LF (long fill) error code. Checked for other codes unit was also showing f3e2 (inlet water temp) suspecting that water valve is failing. Ran test cycle Unit was not filling during fill portion of cycle. Replaced water valve Ran test cycle again Unit filled and completed cycle as it should Unit tested good
David L.
REFRIGERATOR AMANA ABB1921BRM00 Unit was leaking due to a clogged drain tube. Replaced drain tube with kit. Customer to monitor.
Steve M.
WASHER MAYTAG MHW5500FW1 Unlocked and reset the washer due to pump stuck on preventing customer from retrieving clothing.
Steve M.
REFRIGERATOR GE PTS22SHRARBS Replaced defrost heater for not going into defrost. The customer is goi g to monitor.
Dave F.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 User interface is malfunctioning. No really responding to commands and customer said that it was making random noises like it was pushing buttons. Ordering user interface W10864261 . Tighten handles on refrigerator for being loose .; rqstng P&A on 1 W10864261 (cntrl-elec)
Dave F.
REFRIGERATOR MAYTAG MFI2569VEQ1 Refrigerator not cooling . Found the compressor isn't turning on every time . Found the start device is failing . Ordering new start device WPW10197428; ordrng 1 WPW10197428 (start relay)
Steve M.
DISHWASHER WHIRLPOOL DU1030XTXS0 Removed console and adjusted latch. Also adjusted strike for door not closing. The door is working as expected.
Steve M.
WASHER MAYTAG MVWC565FW1 Found the console had had power but would not respond. Removed connections on control and reconnected. The console is now working. The washer passed all tests in diagnostics.
Steve M.
REFRIGERATOR MAYTAG MFI2269VEB Replaced ice maker for open motor. The ice maker tested good. ; dspstn on spec-tagged invntry: 1 W10882923 ICEMAKER
Shaiman C.
DRYER MAYTAG MEDX655DW1 No power going to machine. Suggesting customer to call electrician.
Evan E.
RANGE WHIRLPOOL GW397LXUS06 Customer stated keypad was not working upon inspection could not select 1 2 or 7 on keypad to set timer or bake cycle. Ordering control panel also ordering cooktop knobs due to knobs being broken ; ordrng 1 W10279069 (CONTROL PANEL ) and 2 WP7733P526-60 (KNOBS)s
Shaiman C.
WASHER MAYTAG MVWC565FW1 Replaced control & calibrated. Unit testing good.
Shaiman C.
DISHWASHER KITCHENAID KDPE234GPS0 "Customer concerned with top rack sliding out once the door is opened; an issue that becomes more prevalent with a load on the rack. Leveling issue. The subfloor of the customers house is not level. However, still attempted to level machine to the best of ability. Customer agrees the issue is better than it was. Unit testing good. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"
David L.
REFRIGERATOR JENN AIR JS42PPDUDE01 Icemaker was not cycling. Replaced ice maker. Unit. Cycled Nd filled.
David L.
REFRIGERATOR WHIRLPOOL ED2FHAXST03 Ice maker was working on arrival. Customer uninterested in repairing. Sold customer a water filter.
David L.
REFRIGERATOR WHIRLPOOL WRT771REYB00 Water tube W10306393 is cracked but is discontinued. Unable to complete repair called NLS nlac10084082
David L.
DISHWASHER KITCHENAID KUDS30IXBL Unit was leaking from the door due to a clogged air gap at the bottom of the door. Cleaned air gap. The leak went away. Replaced gasket just in case. ; used 1 W10300924V (GASKET) from stock
David L.
REFRIGERATOR FRIGIDAIRE FRT15G4BW1 Food freezing in ff section. Ff door was not sealing causing the unit to run longer than normal
Steve M.
DISHWASHER KITCHENAID KDFE204ESS4 Found motor getting power but not running. Called service contract company for authorization but they were closed. Scheduled for saturday; schdld next appmnt for 5/18 SAT !
Dave F.
DRYER WHIRLPOOL WHD5090GW0 Dryer shows F1 error code . Called techline SR 7724860483 . Techline says needs new control . Quoted customer for job . Customer is going to call whirlpool.
David L.
DRYER MAYTAG MGDB766FW0 Replaced drum due to chipped paint
Dave F.
DISHWASHER KITCHENAID KDTM404ESS1 "Dishwasher control is melted and the wire harness is as well . Called techline SR 7724859105 Needs wire harness W10868082 , control W10854228 and user interface W10903798 . Transferred to safety . Talked to whirlpool. Customer would rather have a new machine then repairing unit . Whirlpool is working with customer to get a new unit ."
Evan E.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated unit was not dissolving soap or cleaning dishes. Checked for codes. Unit was displaying error code 4-3 wash motor not running. Ran test cycle unit would fill with water but never move water through cabinet. Replaced sump &m motor Ran diagnostic cycle Unit tested good ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
Shaiman C.
WASHER WHIRLPOOL WTW5000DW2 "F0E2 upon arrival. Customer states the unit displayed a finished cycle however the tub was still halfway full with water. Tub ring is damaged from hitting the cabinet due to not being level. Auto diagnostics prove the drain pump to be functioning normally with adequate pressure. Checked drain pump for obstruction, none found. Replaced tub ring, leveled and recalibrated. Unit testing good."
Shaiman C.
WASHER WHIRLPOOL WGD5000DW3 "Replaced switch and thermostat. Unit is cycling off at 150 degrees on Ex Low & low heat, 157 degrees on med heat, 160 degrees on high heat. Unit testing good."
David L.
REFRIGERATOR GE GFSS2KEXA Unit was not cooling due to a failed start device. Tested with spare. Ordering relay; ordrng 1 WR08X10112 (combo device tsd-2)
Steve M.
WASHER WHIRLPOOL WTW5000DW1 Customer complained of water on the floor during a wash cycle. The customer was washing towels in bulky cycle. I filled washer on bulky cycle and it filled the tub i let it agitate and the washer did not leak at all. Found no error codes. recommended customer use deep water wash cycle for towels.
Dave F.
WASHER WHIRLPOOL WTW8040DW0 Washer had error codes F7E9 locked rotor and F0E3 overload . Water coming in slow . Cleaned the filters in the water valve and raised legs on unit . Tested unit in auto diagnostics. Tested good . Calibrated unit . Everything is working as expected . Customer just had a water system put in and the water pressure is extremely low which is causing long fill times .
Evan E.
DISHWASHER KITCHENAID KDTE104ESS4 Replacing sump & motor due to old sump running intermittently during cycle. Replaced sump & motor Ran diagnostic cycle Unit completed cycle as it shouldAlso ran regular wash cycle to confirm unit was functioning as it should Unit tested good
Dave F.
RANGE JENN AIR JJW2827DS01 Oven has stuck key error code . Will not go into diagnostics. Ordering new console W11236899 and both controls W11179310 .parts are covered under warranty.; ordrng 2 W11179310 (cntrl-elec)s and 1 W11236899 (console)
Shaiman C.
WASHER WHIRLPOOL WTW5550XW0 Customer concerned with the unit not starting cycles. During the first step of the cycle the unit begins sensing then starts humming. F7E1 error code. Unit tested fine in auto diagnostics. Agitation and spin intermittent in manual diagnostics. Suspected a bad shifter. Tech line agent agreed.SR: 7724861156; ordrng 1 WPW10006355 (actuator)
Shaiman C.
WASHER MAYTAG MVWX655DW0 Drain pump is running with unit off. Control and drain pump should be replaced. ; ordrng 1 WPW10581874 (pump-water)
David L.
DISHWASHER MAYTAG MDB8959SFZ4 Replaced adjuster parts.
David L.
DRYER WHIRLPOOL WED4800XQ3 Replaced worn roller shaft.
Evan E.
DISHWASHER KITCHENAID KDTE104ESS4 Customer stated unit is still experiencing same issue. Discovered that wrong sump was installed unit is only running wash motor periodically. Distributor did not show customers model when selecting parts had to search each part manually. Ordering correct wash motor and control ; ordrng 1 W11084331 (CONTROL ) and 1 W11085683 (SUMP & MOTOR )
Evan E.
DRYER WHIRLPOOL MED8200FW1 Customer stated that unit was not powering on. Upon inspection discovered that power cord is causing issue unit is not receiving 240v allowing machine to run. Cord has already been replaced once by our company ordering replacement cord ; ordrng 2 PT400L (POWER CORD 4 WIRE )s
Evan E.
WASHER MAYTAG MHW5630HC0 Customer stated unit was not starting cycle. Upon inspection discovered that unit was not filling with water. Removed top cover to inspect valve. Discovered that molex connector at valve was unseated at cold valve. Unit was struggling to fill due to this. Reseated connector and ran diagnostic cycle. Unit completed cycle as it should. Had customer start load while in home. Unit tested good
Evan E.
WASHER MAYTAG MVWB766FW1 Replacing gear case due to gear case causing loud squeaking while in spin or agitate. Replaced gear case Ran diagnostic cycle Ran Manual spin cycle Unit tested good
Evan E.
RANGE FRIGIDAIRE FGGF3058RWA Replacing both front burner valves due to ignitors failing on both burners. Replaced valves Tested both burners Unit tested good
Evan E.
DISHWASHER KITCHENAID KUDE70FXSS3 Customer stated unit wasn’t draining. Upon inspection discovered that drain hose was clogged at disposal inlet causing unit not to drain. Cleaned inlet ran multiple test cycles Unit tested good
Evan E.
DISHWASHER WHIRLPOOL WDF520PADW7 Replacing sump and motor due to unit failing to pump water through wash arms. Replaced sump and motor Ran test cycleUnit tested good
Steve M.
COOKTOP JENN AIR JGD3430GB00 Ordring spark module for spark not shutting off. ; ordrng 1 W10859820 (harns-wire) and 1 WPW10475147 (module-spk)
Steve M.
REFRIGERATOR FRIGIDAIRE FPBC2277RFA Found freezer thermistor reading 65 degrees and evaporator is frosted. Ordering thermistor and thrrmostat just in case. The upper ice maker has a broken thermistor. The upper ice maker is also frosted. ; rqstng P&A on 1 240597203 (sensor) and 1 243297607 (ICE MAKER) and 1 808062701 (thermostat)
Steve M.
DISHWASHER WHIRLPOOL KUDS35FXSS9 Found upper rack rails falling off ordering both rails and stops. ; rqstng P&A on 2 WPW10195622 (stop)s and 2 WPW10195623 (track)s
Steve M.
REFRIGERATOR KENMORE 106.515641 Found the start device failed and compressor would not start causing no cool. Replaced start device and the refrigerator is cooling as expected. i also cleaned the condenser coils. ; used 1 8201786 (RELAY-OVERLOAD) from stock
David L.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Unit is not cooling due to a stuck evaporator fan motor . Ordering fan motor. ; ordrng 1 WP2315549 (motor-evap)
David L.
REFRIGERATOR KITCHENAID KFCO22EVBL5 Bail arm had popped out of ice maker preventing harvest. Reseated bail arm. Atec warranty. ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
David L.
REFRIGERATOR WHIRLPOOL WRF555SDHV Ordering left door ice seal and hinge due to freezing in the fresh food section.; ordrng 1 W10918166 (hinge-door) and 1 WP67003639 (closer) and 1 WPW10287601 (seal)
David L.
FREEZER AMANA AZF33X16DW Unit was not defrosting. Heater comes on in diagnostics. Ordering control and harness. ; rqstng P&A on 1 W11199205 (CONTROL) and 1 W11244436 (HARNESS)
David L.
OVEN MAYTAG MGR8800FZ0 New hinge began binding again. Reordering both hinges; ordrng 2 W11162113 (HINGE)s
David L.
REFRIGERATOR WHIRLPOOL WRF532SMHV00 Unit is not defrosting due to a stuck compressor relay. Removed frost from the evaporator. Ordering jazz board; ordrng 1 WPW10637328 (cntrl-elec)
David L.
DISHWASHER MAYTAG MDB7749SBW0 Installed spray arm. Cleaned float. No longer leaking.
Steve M.
REFRIGERATOR MAYTAG JFC2089HTB Found the coils plugged and compressor not starting. Put a tester start device on compressor and it is working at the moment. Ordering start device and explained to customer that if it is not cooling tomorrow am that it will need a compressor. ; ordrng 1 W10613606 (start-dev)
Steve M.
DISHWASHER WHIRLPOOL KDFE104HBL0 Replaced motor for getting power but not running. The dishwasher tested good
Gary T.
DISHWASHER KITCHENAID KDPE234GPS0 "Ran diagnostics, unit is not heating, element has been changed, customer kept old element and I tested the old element, it was not a failed part and ohmed out to 12 ohms. Ordering control.; ordrng 1 W11087210 (cntrl-elec)"
Dave F.
WASHER MAYTAG MVWX655DW1 F9E1 long drain error code . Found there was a nail in the drain pump not allowing it to drain. Removed nail . Calibrated unit . Tested unit in auto diagnostics. Tested good ..
Dave F.
FREEZER WHIRLPOOL WRT311FZDW01 Freezer frosted up called tech line SR7724847636 . Control has been recently changed by another company. Freezer not defrosting . Tested fresh food and freezer thermistors . Tested good . Ran jumper to heater . Tested good . Defrosted freezer . Found the plug that the control connects to is inside refrigerator and the control can not be plugged in all the way . Took clip off wire harness control now plugs in all the way . Customer will monitor.
Dave F.
DISHWASHER MAYTAG MDB6601AWW Dishwasher needs new motor . The cost the motor is very expensive and the customer will look into buying a new dishwasher
Dave F.
DISHWASHER MAYTAG MDB7749SBM3 Dishwasher wire harness and control melted . Needs both parts . Customer is going to call whirlpool.
Gary T.
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced mullion that was binding and not allowing the door to close properly. Tested okay
Dave F.
OVEN KITCHENAID KEBS107SSS04 "394 . 322 , 383, 335, 381,335, 392 . Average temp is 358 . Adjusted down -10 . Unit tested good ."
Shaiman C.
WASHER WHIRLPOOL MHW8630HW0 "Dispenser tray was not sitting right in machine. Replaced dispenser tray; however, the faceplate is still not sitting right. Faceplate should be replaced. Shipping faceplate to customer.; ordrng 1 W11167041SHIPDIRECT (SHIP DIRECT)"
Shaiman C.
WASHER MAYTAG MVWC465HW2 Customer concerned with machine making a banging noise. No error codes. No abnormal sounds or issues in auto test. Customer then insisted that with a load of clothes it will make noise. Put a load of clothes in machine and used manual test mode to fill drain and spin. No issues present. Told customer it’s normal for machine to have slight vibration during spin. Unit testing good.
Shaiman C.
DRYER MAYTAG MEDC215EW1 Installed handle. Rumbling noise was hard to detect. Customer states it happens under load. Tested with dry sheets and towels. A slight noise was present. Disassembled unit and found a piece of metal stuck between drum and front panel felt track. Removed metal. Customer monitor. If problem persists return with WPW10314173 & W10314171 x2. ; dspstn on spec-tagged invntry: 1 W10861225 HANDLE
Steve M.
REFRIGERATOR MAYTAG MFI2665XEM8 "S38253The drain tube in the freezer was plugged with ice, causing ice accumulation in the defrost tray and the freezer floor.I Replaced the drain tube and removed all the ice accumulation in the freezer.The refrigerator checks good.; used 1 W10619951 (TUBE-DRAIN) from stock"
Dave F.
REFRIGERATOR KITCHENAID KBFO42FTX00 Freezer door was not shutting all the way . Found some frozen food behind the back of the door no allowing it to close . Making the open door switch be on . Freezer was frosted over . Defrosted unit . Tested unit in diagnostics. Heater tested good . Unit is working as expected .; dspstn on spec-tagged invntry: 1 WP1118894 SWITCH-ROCKER 2 TERMINAL
Steve M.
WASHER MAYTAG MVWC565FW1 Found long fill error code. Found the cold water valve was restricted with debris. Removed debris. Tested washer in diagnostics and it passed all tests
Steve M.
DISHWASHER WHIRLPOOL WDP370PAHB0 Replaced drain hose and pump for deformed connections causing very slow drain. The dishwasher tested good
Shaiman C.
WASHER WHIRLPOOL WFW95HEDW0 Customer concerned unit wouldn’t drain. Found multiple coins in drain trap. Unit testing good. If problem persists return with W10903220 & WPW10605427
David L.
REFRIGERATOR MAYTAG MRT711SMFZ00 Unit is freezing items in the fresh food section and not maintaining in the freezer. Unit only has a partial frost pattern. Ordering evaporator and drier. ; ordrng 1 W10836706 (evaporator) and 1 W10843121 (drier-tube)
Dave F.
DISHWASHER KITCHENAID KUDS03FTPA0 Dishwasher missing rinse aid cap .ordering cap WPW10077881; ordrng 1 WPW10077881 (cap)
Gary T.
DISHWASHER WHIRLPOOL GU940SCGB2 "Unit needs black ui, part is no longer available; dspstn on spec-tagged invntry: 1 675796 FUSE-THERMAL 1 8193762 FUSE , and 1 W10402110 FUSE"
Gary T.
REFRIGERATOR KENMORE 363.7928299 "Unit was checking okay when I arrived, advised customer to watch. Charged service call only."
Gary T.
RANGE FRIGIDAIRE FFGF3054TWA "Gas valve on back regulator was in off position, turned on and bake came on immediately. Checks okay."
Shaiman C.
WASHER MAYTAG MVWX655DW0 Wash plate was loose causing unit to not agitate and make a loud noise. Tightened wash plate. Unit testing good.
Dave F.
DRYER ROPER RGD4516FW0 Dryer making loud noise while running . Dryers needs new rollers . Used kit from truck 4392065 . Replaced rollers . Tension pulley and belt . Tested unit . Tested good .; used 1 4392065 (REPAIR KIT) from stock
Dave F.
RANGE KITCHENAID KGRK806PSS00 Oven cancel button not working needs new user interface. Quoted customer for repairs will look into buying a new machine . .
Steve M.
WASHER MAYTAG MHW6000AW0 The weep holes on the below were plugged with lint and debris. Removed bellow and tested the bellow is draining bran washer in diagnostic and it tested good.
David L.
REFRIGERATOR WHIRLPOOL WRF989SDAE00 Ice was melting in the bucket due to slight frost accumulation on the freezer coil disrupting airflow to the ice room. Freezer at -3 Removed ice from freezer. Customer to monitor.
David L.
REFRIGERATOR KITCHENAID KSF26C4XYY03 Replaced control due to no ice. Customer to monitor.
Dave F.
WASHER WHIRLPOOL WTW7300DW0 F5E3 Error code . Washer needs lid lock . Replaced lid lock from stock W10810403. Calibrated unit tested in auto diagnostics. Tested good . Cleared error codes washer needs gear case . Customer will contact whirlpool.; used 1 W10810403 (LID LOCK ASSY) from stock
Dave F.
REFRIGERATOR KITCHENAID KBFS22EWMS5 Refrigerator not draining after defrost . Replaced with new drain tube . Special Project S38253. Defrosted drain by evaporator. Tested unit . Tested good .; used 1 W10619951 (TUBE-DRAIN) from stock
Dave F.
WASHER MAYTAG MVWC415EW2 Drain pump was on when arriving . Got the pump to turn on . Checked connections to pump and reseated. Pump is now off . No error codes . Calibrated unit . Ran in auto diagnostics. Tested good . Tested unit with blankets by getting wet and spinning out . Tested good .
David L.
DISHWASHER MAYTAG MDB8959SBB2 Sr-7724831779Control board has melted and damaged the harness and keypad. Quoted for repair. Customer is going to replace.
David L.
MICROWAVE KITCHENAID KMHS120ESS7 Replaced magnetron due to unit not heating. Unit tested good after install.
Dave F.
REFRIGERATOR WHIRLPOOL KFFS20EYBL00 Replaced thermistor with new kit . Unit tested good .
David L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Unit is not dispensing wTer due to a restricted filter. Customer is going to change the filter
David L.
WASHER WHIRLPOOL WFW8540FW1 Customer was having trouble spinning out some rugs. Recommending that the customer add more items to balance out the machine. Ran diagnostics. Did not find any errors. Unit passed auto test.
Shaiman C.
DISHWASHER KITCHENAID KOSE500ESS03 Replaced control due to malfunctioning oven light relay on board. Customer monitor. Return with light assembly if problem persists. Customer requesting same tech if return visit is necessary.
Gary T.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced door with open internal wiring causing icemaker not to work.
David L.
RANGE GE DSS25KSRESS Replaced evaporator fan motor that was not running changed control to supply proper voltage to fan. Unit tested good.
Gary T.
DISHWASHER MAYTAG MDB4949SHB0 "Ran diagnostics, no error codes, advised customer to use high heat or sanitize wash, also advised customer to use rinse aid to aid in drying. Customer education."
David L.
FREEZER WHIRLPOOL WRB329DMBW00 Leveled unit for customer so that she can roll it out when she wants to .
David L.
MICROWAVE WHIRLPOOL UMV1160CS6 SR7724838870Replaced interlocks per tech line due to door error; used 1 W11244490 (INTERLOCK) from stock
Dave F.
DRYER MAYTAG MGD7100DW0 Found the dryer not heating . Tested fuses and everything. Tested good . Found no gas getting to dryer . Found the gas was turned off in the basement for the dryer . Turned on gas . Tested unit . Tested good .
Gary T.
FREEZER WHIRLPOOL WZF34X20DW01 "Power to control buck troll is dead, ordering control.; ordrng 1 W11293202 (CONTROL)"
Gary T.
REFRIGERATOR GE PTS22SHRARBS "Unit needs defrost coil. Ordering defrost coil, quoted 104.65 labor.; ordrng 1 WR51X10038 (heater def asm)"
Shaiman C.
WASHER MAYTAG MVWC565FW1 Unit will not power on. 120V at plug. Power indicator light on control board is not illuminating. Control is defective. Replacing control.; ordrng 1 W11162438 (CONTROL)
Dave F.
DISHWASHER KITCHENAID KDTE234GBS0 Dispenser door spring failed . Ordering new dispenser W10861000.; ordrng 1 W10861000 (detergent dispenser)
Steve M.
RANGE AMANA AGR6603SFS1 Replaced burner head for delayed lighting. Same result. Ordering valve and orifice holder. ; ordrng 1 W11157537 (ORIFICE HOLDER) and 1 WPW10279615 (valve-brnr)
Steve M.
REFRIGERATOR KITCHENAID KRFF707ESS01 Sr#7724831272 called tech line for persistent frosting/icing of fresh food evaporator. They want the evaporator cover replaced and test 4 in diagnostics done today after fresh food evaporator is defrosted. Ordring cover. ; ordrng 1 W11211387 (COVER)
Dave F.
DRYER MAYTAG MEDB755DW2 Dryer not turning on . Dryer needs thermal fuse . Ordering fuse WP3392519; ordrng 1 WP3392519 (thermal fuse)
David L.
REFRIGERATOR KITCHENAID KSC23C8EYY02 Unit is not cooling due to a leak in the fresh food evaporator. Unit still has sealed system parts warranty. ; ordrng 1 W10309988 (compressor) and 1 WPW10643261 (evaporator)
Steve M.
RANGE KENMORE 790.908346 The bottom drawer is tipping. Ordering glides for proper drawer closing. ; ordrng 2 3051163 (glider)s
Gary T.
RANGE WHIRLPOOL WFG505M0BW2 "All 5 gas lines toburners cracked, ordering gas lines.; ordrng 1 W10514429 (holder-orf) and 1 W11028738 (holder-orf) and 1 W11050487 (holder-orf) and 1 W11162117 (holder-orf)"
Dave F.
MICROWAVE WHIRLPOOL WML55011HS2 Replaced the mounting nuts for missing .
Gary T.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced torn left side fresh food gasket.
Gary T.
MICROWAVE WHIRLPOOL WMH32519HV3 Replaced display board and control board that were intermittently cutting out. Tested OK
David L.
WASHER WHIRLPOOL WTW6600SW2 Unit was throwing a UL code due to the unit being very up level. Front feet were raised all the way allowing the basket to rest on the back wall. Leveled feet and tested. Unit tested good.
David L.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Replaced control due to defrost failure. Customer to monitor.
David L.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Removed ice from ff evaporator to move thermistor. Changed unit to 8 hour defrost. Customer to monitor.
Evan E.
DRYER FRIGIDAIRE FERB7800DS0 Customer stated that drum would not spin. Upon arrival unit had already been dissembled. Removed drum to inspect bearing and motor. Bearing will need to be replaced. Reassembled unit to attempt to run unit. Once reassembled unit was running as it should. Suspecting that motor is failing under load Quoted customer to replace motor and bearing 131777700 (bearing ) $50.00131560100(motor) $ 125.00 Labor $ 104.65 S&H $11.11Service call fee $89.95 Customer does not want to proceed at this time.Collecting service call fee
Evan E.
DISHWASHER WHIRLPOOL WDT780SAEM1 Customer stated water was staying in bottom of unit after cycle finished. Upon inspection discovered that unit was partially draining but not removing all water from tub. Discovered that inlet at disposal was clogged causing issue. Unclogged inlet hose on disposal ran multiple test cycles. Unit now draining as it should. Collecting service call fee ; dspstn on spec-tagged invntry: 2 W10861000 DISPENSER
Evan E.
WASHER WHIRLPOOL WTW5000DW2 Customer stated that unit was not responding to commands. Upon inspection unit was unplugged. Plugged unit back in unit began to run drain pump but no indicators on control were illuminated. Canceled out drain cycle. Checked for error codes Unit was displaying stuck key error code Cleared code Attempted to run diagnostic cycle Start /pause cancel button was sticking causing unit not to respond to commands. Removed console to inspect controlDiscovered button was coming unseated causing unit to fail to make contact with control consistently.Reseated start button into console Reinstalled control Ran diagnostic cycle Unit tested good
Evan E.
RANGE FRIGIDAIRE LGGF3042KFJ Unit is still flashing f10 error code for temperature sensor even after new sensor was installed. Unplugged unit cleared code. Hardwiring temp sensor into unit. After hardwiring sensor in ran test bake to 400 degrees and monitored temperature with digital thermometer.Unit preheated as it should and is maintaining temperature. Customer to monitor and report back if issue persists.If issue is to arise again tech recommend replacement of control
Steve M.
DISHWASHER KITCHENAID KDTM354DSS4 Top rack fell off tracks due to broken tracks and adjusters. Replaced rails according to Whirlpool S Code. S Code: S22916; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Steve M.
REFRIGERATOR GE CYE23TSDDSS Customer complained of noise while running. Could not recreate the noise. Removed back of refrigerator and removed hair and lint from condenser. Reassembled and the refrigerator tested good.
Steve M.
REFRIGERATOR KENMORE 253.7481241 The compressor was running and not cooling. Show signs of low charge. Customer is going to replace.
Dave F.
DISHWASHER KITCHENAID KDTE254ESS1 Replaced wash pump for no operation and user interface for not being very responsive. Tested unit in auto diagnostics tested good .
Dave F.
DISHWASHER WHIRLPOOL WDT710PAHB1 Ran dishwasher in diagnostics no error codes . Ran through test . Everything is working . Heater tested good .
Evan E.
WASHER WHIRLPOOL GHW9150PW0 Customer stated that unit was stopping itself once it reached rinse cycle and was flashing error code FH. Code pertains to water flow issue. Inspected valve both hot and cold are actuating as they should with good water flow. Inspected flow meter took resistance reading on meter. Flow meter tested good. Called tech line about issue. Techline is recommending replacement of pressure switch. Ordering pressure switch ; ordrng 1 WPW10514214 (PRESSURE SWITCH )
Dave F.
DRYER WHIRLPOOL WED4815EW1 Tested dryer . Is heating . Tested vent with tester . Tested good . Checked dryer temperatures . Temperatures are good . Gave a few tips on dryer .
Dave F.
WASHER MAYTAG MVWC565FW1 Found debris underneath agitator causing a lot of noise like it's running .removed debris tested unit. Ran machine with wet towels unit Tested good .
Gary T.
REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 "Unit needs a cold control, ordering cold control.; ordrng 1 WP2315562 (thermostat)"
Gary T.
DISHWASHER KITCHENAID KDTE334DWH0 "Replaced wash sump with leaking diverter and found owi cracked and leaking, ordering owi.; ordrng 1 WPW10705575 (sensor)"
David L.
REFRIGERATOR WHIRLPOOL GI6SDRXXY07 Adjusted upper rack so that door would close. Switch was stuck and would not let the door close. Freed switch.
David L.
REFRIGERATOR FRIGIDAIRE FGHF2366PF0 Replaced defrost thermostat.
David L.
WASHER WHIRLPOOL WTW6600SW2 Unit was throwing a UL code due to the unit being very up level. Front feet were raised all the way allowing the basket to rest on the back wall. Leveled feet and tested. Unit tested good.
David L.
FREEZER WHIRLPOOL WZF34X20DW01 Unit not cooling due to low side leak. Ordering compressor and evaporator.; ordrng 1 W10750851 (compressor) and 1 W10858281 (EVAPORATOR)
Steve M.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Leveled fridge due to a gap between the FF doors. Unit testing good.
Gary T.
REFRIGERATOR KITCHENAID KRFF305ESS00 Replaced all 3 doors that had corrosion damage
David L.
REFRIGERATOR KITCHENAID KSF26C4XYY03 Control that was ordered was not the correct part. Reordering control.; ordrng 1 W11088499 (CONTROL)
David L.
DRYER KENMORE 110.796228 Replaced coil kit due to intermittent heat. ; used 1 279834 (COIL KIT) from stock
David L.
REFRIGERATOR MAYTAG MFT2776FEZ00 Replced ice maker due to no ice. Customer to monitor.
Steve M.
OVEN-MW COMBO FRIGIDAIRE FGMC3065KBA Connector going to heating element was broken. Fixed connection. Unit testing good.
Steve M.
WASHER WHIRLPOOL WTW4616FW2 Tested washer and found the left front leg was bouncing causing the washer to not spin clothes out. The customer also using small loads. Recommended using larger loads. Lowered leg and tested washer with a load of towels. The towels spun out properly.
Evan E.
WASHER WHIRLPOOL WTW4616FW2 Customer stating unit will fill then drain never starting wash cycle. Upon inspection drain hose was lying on ground attached to another extension hose. Hung drain hose properly. Checked for error codes. Unit was displaying pressure system fault code. Ran diagnostic cycle unit completed cycle. Started normal cycle while in house. Unit would not stop filling with water. Pressure switch is failing. Ordering control ; schdld next appmnt for 5/9 THU !
Dave F.
WASHER WHIRLPOOL MVWB835DW3 F7E8 motor temperature high error code. Unit is on washer floor pan . Moved the legs up on washer . Customer decided to just removed floor pan . Tested unit tested good .
Steve M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Ordering control for not defrosting properly. Tested heater in diagnostics. The heater turned on. Thermistor tested good. ; ordrng 1 W11196400 (CONTROL)
Dave F.
REFRIGERATOR WHIRLPOOL WRF954CIHV00 Water dispenser not dispensing water . Could hear water valve . Turn on . Found that the installers never installed water filter . . Installed filter . Tested unit . Tested good .
Evan E.
DISHWASHER KITCHENAID KDTE104ESS4 Replacing control due to old control failing to run wash motor consistently.Replaced control Ran diagnostic cycle Unit tested good
Steve M.
REFRIGERATOR GE PFS22SISASS Customer had unit moved out for us. Inspected unit. Plugged unit in and the compressor did not turn on. Inspected the board and found black mark on back of it. Found condenser fan motor not plugged in also. The unit started up after reassembly and started cooling. If problem persists preorder control. ; rqstng P&A on 1 WR55X10942P (MAIN CONTROL)
Gary T.
RANGE WHIRLPOOL WGG555S0BS01 Replaced burner valve for right rear burner that The valve shaft was bent on. Tested OK
Gary T.
DISHWASHER MAYTAG MDB8959SFZ4 "Ran diagnostics, no error codes, 1 way valve in drainhose is working correctly, ran unit with affresh and advised customer to let us know.; used 1 W10282479 (AFFRESH-DW) from stock"
Gary T.
DISHWASHER KITCHENAID KDTE334DWH0 Replaced owi sensor that was cracked and leaking.; pckd up 1 WPW10705575 (sensor)
Gary T.
REFRIGERATOR WHIRLPOOL MFF2258FEZ02 Replaced customer supplied kick plate.
Gary T.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced open thermistor in the freezer section causing no defrost.
Gary T.
MICROWAVE WHIRLPOOL WMH32519HV3 "Tightened base screws, checks okay, showed customer operation of removing and replacing lower light."
Gary T.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Doors have corrosion. Cleaner did not remove it, Ordering doors; ordrng 1 12977880SQ (dor-fip ss) and 1 13107887SQ (dor-fip ss) and 1 13107888SQ (dor-fip ss) and 1 W10876598 (nameplate), dspstn on spec-tagged invntry: 1 W10252111 STAINLESS STEAL BRIGHTNER"
David L.
REFRIGERATOR MAYTAG MFF2055FRZ00 Cleared drain tube and removed ice from freezer.
David L.
REFRIGERATOR KITCHENAID KFCO22EVBL5 Replaced icemaker that was not filling . Unit tested good. ; used 1 W10884390 (ICEMAKER) from stock
David L.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced evaporator and compressor due to unit not cooling. Unit tested good.
Gary T.
WASHER WHIRLPOOL WTW7500GW0 Replaced harness that had an open connection to the clutch causing it not to shift.
Steve M.
REFRIGERATOR KITCHENAID KRFF507ESS01 Customer concerned about unit not cooling in FF. FF evaporator was frozen over. Gap between cabinet and inner liner was causing an infiltration of humidity resulting in a build up of ice along with no cooling conditions. Removed ice build up & sealed gap. Customer monitor.
Dave F.
DRYER WHIRLPOOL MGDC300XW1 Dryer not heating . Needs thermal fuse . Order part W11050897; ordrng 1 W11050897 (cutoff-tml)
Steve M.
RANGE KENMORE 790.909114 Replaced customer supplied left rear infinite switch for broken switch. The switch tested good.
Dave F.
RANGE WHIRLPOOL WFE505W0HS1 Knob on range is broken on delivery. Was just delivered. Ordering knob W11158169; ordrng 1 W11158169 (knob)
Steve M.
DRYER WHIRLPOOL WGD4900XW0 "Replaced motor and blower for motor not turning and seized blower. The dryer tested good. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT , pckd up 1 WP694089 (wheel)"
David L.
REFRIGERATOR WHIRLPOOL GSS26C4XXB03 Replaced diffuser and auger motor. Unit tested good after install.
David L.
REFRIGERATOR AMANA AFD2535FES Found unit with no power. No voltage to jazz board. Pulled unit out and found that the plug was not making contact in the receptacle because the put.et was cracked. Moved cord to another plug. Unit began cooling. Recommending that that customer have a licensed electrician replace the outlet.
Evan E.
WASHER MAYTAG MVWB766FW1 Customer stating unit is squeaking while in spin and agitate. Checked for error codes no codes present Ran diagnostic cycle During agitation portion of cycle could hear bearing inside gear case causing squeaking sound. Ordering gear case ; ordrng 1 W10811956 (GEARCASE)
Evan E.
RANGE FRIGIDAIRE FFGF3054TWA "Customer stated that unit would not run a bake cycle. Set unit to 350 attempted to run test bake cycle. Ignitor was failing to glow when starting bake. Checked voltage at ignitor. Ignitor was receiving 120v. Broil is working as it should. Handle on front of oven is also broken.Ordering ignitor ,handle and handle screws ; ordrng 2 316433300 (HANDLE SCREW)s and 1 316489403 (IGNITOR ) and 1 5304507385 (HANDLE )"
Dave F.
VAN FORD TRANSIT CONNECT Truck inspected
Steve M.
DRYER MAYTAG MEDC300XW1 "Replaced rollers,idler and belt with maintenance kit for noise. Cleaned dryer and it tested good. ; used 1 4392065 (REPAIR KIT) from stock"
Dave F.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Ice maker fill tube frozen . Unfroze tube . Tested water flow . Has good flow . Adjusted the icemaker and ran through cycle . Tested good .
Gary T.
RANGE WHIRLPOOL JDS9860AAP "Unit has an open bake element, ordering element.; ordrng 1 WP74010750 (element)"
Dave F.
DRYER MAYTAG MEDB766FW0 Dryer not turning on. Found no power going to dryer . Checked breaker box. Breaker for dryer was tripped . Flipped back on . Tested unit . Tested good
Gary T.
DRYER FRIGIDAIRE n/a "Blower is broken, ordering blower, Quoted 104.65; ordrng 1 131775600 (blwr housing w/wheel)"
David L.
DISHWASHER MAYTAG MDB8959SFZ4 Pre ordered adjusters.; ordrng 1 WPW10251047 (cover) and 2 WPW10627763 (adjuster)s and 1 WPW10740408 (adjuster) and 1 WPW10740410 (adjuster)
Steve M.
REFRIGERATOR KITCHENAID KSC24C8EYY02 Removed cover to evaporator in fresh food section and it was still full of ice. Removed ice and tested refrigerator in diagnostics. The frost pattern was good in test 4. The evaporator cover had black residue on inside of it. Showed customer. Replaced evaporator cover.
Evan E.
WASHER KENMORE 110.450914 Customer stated items were coming out wet at end of cycle. Ran diagnostic test no codes were present. Unit completed cycle as it should. Ran express wash 30 min cycle to observe unit and confirm unit was spinning out correctly. Watched unit as it progressed through cycle. Unit finished cycle and spun out correctly. Could not replicate issue at this time. Unit tested good ATEC warranty
David L.
DISHWASHER WHIRLPOOL WDT780SAEM1 Replaced control and sump due to intermittent motor operation. The new wash motor failed during first test. Windings opened with an electrical smell. Reordering wash motor. Left breaker to the unit off. ; ordrng 1 WPW10605057 (pump and motor assy)
Evan E.
WASHER ROPER RTW4641BQ0 Customer stated unit would not drain or finish cycle. Upon inspection discovered that drain pump impeller was seized due to debris in pump. Cleared pump ran multiple test cycles Unit tested good If issue persists tech is recommending replacement of pump WPW10276397 (pump
Steve M.
REFRIGERATOR MAYTAG MFT2776FEZ00 S16360 the evaporator frosted/iced up causing warm temps in refrigerator. Moved thermistor to proper position and caulked frame that meets the cabinet to stop warm air from entering refrigerator.
Shaiman C.
WASHER MAYTAG MVWC565FW1 "Customer concerned that the unit still won’t finish cycles, water is not coming out the drain hose, and is leaking significant amounts of water. Put unit into auto test during last visits and water drained fine. F0E2 F7E7 codes and large amount of water on the floor upon arrival. Demonstrated filling and draining of machine 3 times in manual diagnostics and ran auto test twice in front of customer. Water level on floor did not change which was observed and confirmed by both house residents. Tech line agent suggests the use of too much detergent will cause unit to not drain completely which then puts a harsh load on the motor, resulting in the corresponding error codes. As for the water, could not detect any signs of leakage from the unit. Suspecting water is coming from house foundation. Suggested customer to use reasonable amount of HE detergent and wash smaller loads. Customer monitor.SR: 7724809242"
David L.
MICROWAVE KITCHENAID KMHS120ESS7 Unit is not heating due to a failed magnetron. Ordering magnetron. ; ordrng 1 W10818686 (magnetron)
Dave F.
REFRIGERATOR KITCHENAID KRFF507ESS01 Replaced mullin for not springing back .tested unit . Tested good .
Dave F.
DRYER WHIRLPOOL MGDC215EW1 Thermal fuse is blown and dryer is not heating . Replaced fuse . Tested unit . Tested good .; used 1 WP3392519 (FUSE-THERMAL) from stock
Dave F.
DRYER WHIRLPOOL MGDC300XW1 Replaced thermal cut off . Due to no heat. Tested unit . Tested good . Customer needs to get vents cleaned .. tax exempt
Dave F.
DRYER WHIRLPOOL WED9200SQ0 "Replaced thermal cutoff , element and thermal fuse due to no operation, tested unit . Tested good.; used 1 280148 (CUTOFF -TML), and 1 WP3392519 (FUSE-THERMAL) from stock"
Steve M.
DRYER WHIRLPOOL LE6150XSW0 Found the thermostat on the element is broken. Quoted customer ; rqstng P&A on 1 WP3390291 (thrmst-fix)
Evan E.
WASHER WHIRLPOOL GHW9150PW0 Replacing pressure switch due to unit not filing after initial wash cycle. Unit would fill when cycle started but when progressing to rinse cycle would flash FH error code. Replaced switchRan normal/causal cycle to confirm function unit completed cycle as it should Unit tested good
Evan E.
DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated that unit was not powering up or running cycle. Checked for voltage at power supply behind kick panel unit was receiving 120v. Removed door panel to inspect control. Upon inspection discovered that connecter for power supply had become unseated causing unit not to run. Reseated connector and reinstalled connector mount at bottom of control. Ran test cycle Unit tested good
Evan E.
DRYER WHIRLPOOL WGD5620HW0 Customer stated unit was rattling very loudly since last repair. Upon inspection discovered that ignitor bracket was hitting up against tube that gas flows through to ignitor. Was able to bend bracket back from tube. Ran test cycle for customer Unit tested good
Evan E.
DISHWASHER KITCHENAID KDFE104DWH1 Customer stated that unit was not filling with water. Checked for error codes. Unit displaying 6-4 float switch open. Inspected float discovered float was sticking due to debris under float. Cleared debris Ran diagnostic cycle Unit tested good
Dave F.
DISHWASHER WHIRLPOOL MDB8959SBS2 Rinse aid cap is missing . Customer would like one to be ordered and sent to them.; ordrng 1 WPW10524922 (cap)
Gary T.
WASHER AMANA NTW4516FW3 Unit was drained improperly causing water to empty out during wash which in turn caused a long fill no fill error code. Pictures attached of drain. Advised customer to have drain repaired to proper installation instructions.
Dave F.
RANGE WHIRLPOOL WEG730H0DS0 F8E0 error code . Cooling fan not operating. Found the sensor on the fan has failed . Ordering new fan W11107275; ordrng 1 W11107275 (fan-blwr)