We serviced a
WHIRLPOOL WASHER
Model WTW4107SW0
Near Fairport, New York 14450
Trevor
Job Details:
02/12/2026
Customer is concerned that the water level is too low on the cycles even when max level is selected. Showed customer the care guide for unit which advised that the water level will not cover he clothes completely. It is designed to wash with friction. Leveled unit to reduce unbalanced load.
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Rochester, New York 14619
DeVaughn C
Job Details:
02/12/2026
"Unit grinds during sensing. Discovered failed gearcase with heavy oil/water event. Unable to remove wash plate from gearcase. Basket/tub assembly, and gearcase must be replaced. Gearcase left with customer. ; ordrng 1 W10902814 (Wash plate) and 1 W11178224 (Basket) and 1 W11178224 (Spanner Nut) and 1 W11219115 (Outer Tub) and 1 W11568797 (Filter) and 1 WP8533928 (Screw) and 1 W11239857 (Belt) and 1 W10721967 (Cam), states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Canandaigua, New York 14424
Ben H
Job Details:
02/12/2026
The customer complaint is the unit makes a loud noise when operating. I found the roller wheels locked up and the belt worn out. I put a Repair kit on the unit and tested it and it runs properly with o noise; used 1 4392065 (REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAB02
Near Farmington, New York 14425
Ben H
Job Details:
02/12/2026
The customer complaint is the freezer is not freezing. I found an ice ball on both evaporators. The compressor was hot to the touch with high low side pressure and high high side pressure indicating a low side leak. I ordered the evaporators and lok rings needed ; ordrng 1 WPW10608485 (Freezer evap) and 1 W11492867 (Fridge evap) and 4 W11506620 (Lok ring)s and 1 W11506635 (Process tube) and 1 WPW10143759 (Dryer) and 2 W11506623 (5x5 lol ring)s and 2 W11504445 (5/4 lok ring)s and 4 W11506621 (6x6 lok ring)s and 3 W11504420 (8/6 lok ring)s and 2 W11504424 (8/1.8 lok ring)s and 2 W11504436 (6/1.8)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Irondequoit, New York 14622
Zach L
Job Details:
02/12/2026
Previously installed ice maker not working properly. Replaced ice maker again.
We serviced a
GENERAL ELECTRIC WASHER-DRYER COM
Model GUD27ESSM1WW
Near Caledonia, New York 14423
Ben H
Job Details:
02/12/2026
I replaced the squealing belt on the unit
We serviced a
WHIRLPOOL RANGE
Model WFES5030RZ0
Near Rochester, New York 14626
Andres V
Job Details:
02/12/2026
Replaced the burner knobs and the front trim piece. Unit is working properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Macedon, New York 14502
Trevor
Job Details:
02/12/2026
The fridge is getting a ice maker motor error in diagnostics. Install new ice maker. Ice maker tested good.; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER
We serviced a
WHIRLPOOL DRYER
Model WED8800YC0
Near Pittsford, New York 14534
Trevor
Job Details:
02/12/2026
Checked dryer for minor rumbling during cycle. Took dryer apart and cleaned drum and roller shaft. Reassembled and retested. Dryer is running much quicker now.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ3
Near Irondequoit, New York 14622
Zach L
Job Details:
02/12/2026
Loose connection to water valve. Properly connected and tested.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rochester, New York 14613
Andres V
Job Details:
02/12/2026
"Unit had F3e1 pressure fault error code. Replaced control board. Ran a diagnostic cycle, unit is working properly ; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model PVD28BYNBFS
Near Rochester, New York 14615
Zach L
Job Details:
02/11/2026
Customer complaint is no ice. Ice maker unable to find home position. Needs new ice maker.; ordrng 1 WR30X39345 (Ice maker)
We serviced a
GENERAL ELECTRIC WASHER
Model GFW655SSV0WW
Near Macedon, New York 14502
Andres V
Job Details:
02/11/2026
"I replaced the two front shocks, tested unit on a quick wash with clothes on high spin speed I did not hear any noises coming from unit."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Rochester, New York 14609
Zach L
Job Details:
02/11/2026
Center burner not lighting. Replaced center burner and tested
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Palmyra, New York 14522
Andres V
Job Details:
02/11/2026
The baffle fell off. Replaced it and tightened down the screws on the other two baffles as well. Unit is working properly
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Newark, New York 14513
Andres V
Job Details:
02/11/2026
"Found pressure fault error code, replaced the ACU and ran a diagnostic test. Unit is working properly.; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC"
We serviced a
KITCHENAID DISHWASHER
Model KDPS324SPS0
Near Rochester, New York 14610
Zach L
Job Details:
02/11/2026
Replaced door opener and installed mounting brackets
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Rochester, New York 14610
Zach L
Job Details:
02/11/2026
"Evaporator iced over, ice hitting fan and causing noise. Attempted to enter forced defrost, unit turned off all lights and repeatedly actuated three way valve. No reading from defrost sensor. Reset power to unit, was then able to read defrost sensor and enter forced defrost. Issue is caused by communication issue between control boards, unable to determine which board is at fault for failure. Only guaranteed repair is replace all control boards. Customer declined repair."
We serviced a
MAYTAG WASHER
Model MTW5605RW0
Near Webster, New York 14580
Zach L
Job Details:
02/11/2026
Filter stuck in tabs at top of agitator. Removed and reinstalled filter. No damage done to agitator or filter. Now slides in and out properly.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Newark, New York 14513
Andres V
Job Details:
02/11/2026
Replaced the lid lock and the water inlet valve. Tested unit on a diagnostic cycle unit is working properly ; dspstn on spec-tagged invntry: 1 W11670519 LATCH
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Fairport, New York 14450
Trevor
Job Details:
02/11/2026
Installed new drain hose and wiring harness. Tested unit and all functions are working normally.
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Rochester, New York 14613
DeVaughn C
Job Details:
02/11/2026
"Door hinge mounts failed, preventing door from closing properly. Door assembly should be replaced. ; ordrng 1 W11321075 (Door Assembly)"
We serviced a
KITCHENAID DISHWASHER
Model KDTS224SPS0
Near Irondequoit, New York 14617
DeVaughn C
Job Details:
02/11/2026
"Customer reports excessive noise when opening, and closing the door. Discovered kick plate was installed upside down, making contact with door. Installed kick plate correctly. Unit operating properly."
We serviced a
GENERAL ELECTRIC WASHER
Model PFQ83HSLWWW
Near Irondequoit, New York 14617
DeVaughn C
Job Details:
02/11/2026
"Replaced console, then tested. Repair successful."
We serviced a
GENERAL ELECTRIC DRYER
Model GFD65GSPV0DS
Near Rochester, New York 14626
DeVaughn C
Job Details:
02/11/2026
"Replaced door switch, then tested. Unit operating properly."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Greece, New York 14616
DeVaughn C
Job Details:
02/11/2026
"Customer reports items are coming out soaking wet. Discovered worn hub. Replaced hub, calibrated, then ran diagnostic cycle. Unit functioning properly. ; dspstn on spec-tagged invntry: 1 W10528947 HUB"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Geneva, New York 14456
Andres V
Job Details:
02/11/2026
"Found pressure fault error code, replaced the control board and ran a diagnostic cycle. Unit is working properly.; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Geneva, New York 14456
Andres V
Job Details:
02/11/2026
Replaced the front glass door. Unit is working properly.
We serviced a
KENMORE WASHER
Model 110.42922200
Near Geneva, New York 14456
Andres V
Job Details:
02/11/2026
Replaced door gasket that customer supplied. Explained to customer we cannot warranty part. Unit is working properly.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rochester, New York 14616
DeVaughn C
Job Details:
02/11/2026
"Unit will not start or run. Thermal fuse failed. Contacted Whirlpool TechLine to document. Replaced thermal fuse, tested heater functionality and airflow. Unit performing as designed.FN: 22509804; used 1 WP3392519 (FUSE-THERMAL) from stock"
We serviced a
GENERAL ELECTRIC DRYER
Model GTD38EASW0WS
Near Rochester, New York 14610
Trevor
Job Details:
02/11/2026
Dryer is heating on the high setting but the staff that is having the issue isn't there to explain whats wrong. Rescheduling for when the timer comes in and correct staff is available.; schdld next appmnt for 2/24 TUE !
We serviced a
WHIRLPOOL M/W OTR
Model WMML5530RB00
Near Penfield, New York 14526
Zach L
Job Details:
02/11/2026
"F1E4 relay failure. Replaced microwave control board and tested, all functions working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KURR114KSB00
Near Sodus Point, New York 14555
Zach L
Job Details:
02/11/2026
Unit working properly. Condensation on bottles and cans is normal. Sound is normal operation of compressor. Temps checked good.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Hamlin, New York 14464
DeVaughn C
Job Details:
02/11/2026
"Replaced inner basket, then calibrated. Unit testing good."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB11
Near Rochester, New York 14605
Trevor
Job Details:
02/11/2026
Replaced faulty fan motor. Fan is running normally.
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GFE28GYNkFS
Near Rochester, New York 14613
Trevor
Job Details:
02/11/2026
The ice maker and Bin have overflowed with water and ice. Bin is Frozen in place. Install new ice maker and water valve shipped by GE. Remove ice buildup around bin and remove bin to clear and clean. Reinstall and tested okay. Remove ice from freezer door railings.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM5
Near Spencerport, New York 14559
Trevor
Job Details:
02/11/2026
Installed new control board and tested. Dishwasher filled and functions are working normally.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Rochester, New York 14611
Trevor
Job Details:
02/11/2026
Customer is getting an F1E1 error code indicating a problem with the main control board. Customer was unable to reset her breaker to power cycle unit. I power cycled unit at terminal and tested. Dishwasher is now working error free.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, New York 14608
Trevor
Job Details:
02/11/2026
Installed new control board and tested. All functions are working normally.; dspstn on spec-tagged invntry: 1 W11603811 CNTRL- ELEC
We serviced a
WHIRLPOOL OVEN
Model WEG745H0FS0
Near Caledonia, New York 14423
Ben H
Job Details:
02/11/2026
The customer complaint is a f9e0 error code for miss wired unit. I checked all of the wiring and did not find any wiring issue. I checked the main control board and found corrosion and heat marks of it. The unit will need a new control board. I quoted the $500 for a new board and the customer declined to repair the unit
We serviced a
GENERAL ELECTRIC DISHWASHER
Model PDP715SYV3FS
Near Fairport, New York 14450
Ben H
Job Details:
02/11/2026
The customer complaint is the unit is leaking. I found the lower spray arm was melted causing the leak so I ordered a new spray arm to be shipped directly to the customer and they will install; ordrng 1 WD22X33499 (Lower spray arm(SHIP DIRECT))
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN5WW
Near Honeoye Falls, New York 14472
Ben H
Job Details:
02/11/2026
"I replaced the inverter, main control and lid lock and tested the unit and it runs properly"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Farmington, New York 14425
Ben H
Job Details:
02/11/2026
The customer complaint is the unit had a f8e4 error code for float switch open. I found water in the drip pan so I emptied it and tested the unit and found the gasket wasnt sealing in the top left side so I replaced the gasket and tested the unit and it works properly ; used 1 W11483553 (GASKET) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Manchester, New York 14504
Andres V
Job Details:
02/11/2026
I inspected the basket found all suspension rods in place. I then checked underneath unit found the actuator slipped off the cam causing it to not shift properly. Put actuator back in place and ran a diag cycle. Unit is working properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rochester, New York 14620
Trevor
Job Details:
02/11/2026
Replaced faulty wash motor and tested. Dishwasher is now running without a problem.
We serviced a
GENERAL ELECTRIC WASHER
Model PTW600BSR1WS
Near Canandaigua, New York 14424
Ben H
Job Details:
02/11/2026
Te customer complaint isThe unit doesnt doesnt drain. I found power going to the drain pump but it wouldnt drain any water. I replaced the drain pump and tested the unit and it drains properly
We serviced a
KITCHENAID M/W OTR
Model KMMS130RPS01
Near Canandaigua, New York 14424
Ben H
Job Details:
02/11/2026
The customer complaint is the unit has a damaged door and it doesnt run. I found that the door was dented on the left hand side and the door strike was broken off. The unit will need a new door; ordrng 1 W11717781 (Door) and 1 W11707366 (Badge)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Bloomfield, New York 14469
Ben H
Job Details:
02/11/2026
The customer complaint is the unit will not spin or agitate. I found a partially broken wire in the wire harness so I replaced the furnace and tested the unit and it works properly
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rochester, New York 14605
Ben H
Job Details:
02/10/2026
The customer complaint is the unit doesnt fill or drain. I found the drain hose and waterlines had been frozen and are now defrosted. I tested the unit and it now works properly ; dspstn on spec-tagged invntry: 1 W11038689 VALVE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Rochester, New York 14613
Ben H
Job Details:
02/10/2026
The customer complaint is the unit doesnt make any ice. I found the ice maker inner gears were stripped out and not moving the arm. I quoted the customer $407 for parts and labor and the customer wants some time before making a decision; rqstng P&A on 1 W11692161 (Ice maker)
We serviced a
MAYTAG RANGE
Model MFGS8030RZ0
Near Rochester, New York 14609
Ben H
Job Details:
02/10/2026
The customer complaint is the burners are too high on the low setting. I adjusted the burners and they now work properly
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDF450PGR6WW
Near Rochester, New York 14610
Ben H
Job Details:
02/10/2026
The customer complaint is the unit is leaking. I found the lower spray arm fell off and touched the heating element causing damage. I ordered a new spray arm to be shipped directly to customer and they will install; ordrng 1 WD22X33499 (Spay arm (SHIP DIRECT))
We serviced a
GENERAL ELECTRIC DRYER
Model GTX38EASW0WS
Near Rochester, New York 14625
Ben H
Job Details:
02/10/2026
"The customer complaint is the unit doesnt start. I found a inlet thermostat had no continuity in it so I ordered a new thermostat ; ordrng 1 WE04X25201 (Inlet thermostat), dspstn on spec-tagged invntry: 1 WE04X25194 THERMOSTAT"
We serviced a
GENERAL ELECTRIC WASHER
Model PTW605BSR1WS
Near Rochester, New York 14613
DeVaughn C
Job Details:
02/10/2026
Replaced lid then tested. Repair completed.
We serviced a
GENERAL ELECTRIC DRYER
Model GTD48GASW0WB
Near Rochester, New York 14626
DeVaughn C
Job Details:
02/10/2026
"Start button failed, preventing unit from starting. Replaced start button then tested. Unit testing good."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW
Near Rochester, New York 14612
DeVaughn C
Job Details:
02/10/2026
"Unit making loud noise during spin. Inner basket splines are worn and spanner nut was cross-threaded. Basket going off balance and causing excessive noise. Inner basket, gear case, and spanner nut should be replaced. ; ordrng 1 WTW6157PW (Gearcase) and 1 W11553312 (Washer) and 1 W11178227 (Basket) and 1 W11551646 (Spanner Nut)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, New York 14625
Trevor
Job Details:
02/10/2026
Water valve has a crack at the hose connection. New valve is needed.; ordrng 1 W11434044 (Water valve)
We serviced a
WHIRLPOOL COOKTOP
Model WGE755C0BH01
Near Fairport, New York 14450
Trevor
Job Details:
02/10/2026
Installed new glass cooktop . Tested okay.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Canandaigua, New York 14424
Trevor
Job Details:
02/10/2026
Washer is constantly draining. New control board replacement needed. Installed new control board and tested. Washer functions are working normally.; used 1 W11603810 (Control board) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Pittsford, New York 14534
Trevor
Job Details:
02/10/2026
Dishwasher is still leaking from the diverter motor seal after installing new part. Reordering new diverter assembly.; schdld next appmnt for 2/11 WED !
We serviced a
GENERAL ELECTRIC DRYER
Model GFD55ESSN3WW
Near Rochester, New York 14618
Trevor
Job Details:
02/10/2026
Customer wants to reschedule due to missed time frame.; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Greece, New York 14616
Zach L
Job Details:
02/10/2026
Pressure sensor failure. Replaced control and ran full service cycle.; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Rochester, New York 14607
Zach L
Job Details:
02/10/2026
"Ice maker fill tube leaking into evaporator fan, causing ice buildup and noise. Applied sealant to fill tube and ran ice maker test, no leaks from fill tube."
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS11
Near Fairport, New York 14450
Andres V
Job Details:
02/10/2026
Replaced microwave door. Tested it
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ4
Near Rochester, New York 14612
Andres V
Job Details:
02/10/2026
Found unit leaking from the water supply line. I took a video showed customer and Reccomended replacing the water line.
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP670SYV1FS
Near Hilton, New York 14468
Andres V
Job Details:
02/10/2026
"Found spray arm burnt underneath causing water to shoot towards door and leaks out. Theirs a service pointer for this issue that calls for new spray arm, spray arm adapter and new heating element.; ordrng 1 WD22X33499 (Lower spray arm) and 1 WD12X25864 (Spray arm adapter) and 1 WD05X35098 (Heating element)"
We serviced a
GENERAL ELECTRIC RANGE
Model PTD7000SN6SS
Near Brockport, New York 14420
Andres V
Job Details:
02/10/2026
Replaced the UI panel. Tested unit. Control panel now responds to commands.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2670XEM7
Near Rochester, New York 14612
Andres V
Job Details:
02/10/2026
"Found the defrost drain clogged. I cleared the hole and cleaned all the ice off. Customer also mentioned unit not cooling randomly, evap had a good frost patter. I did notice when testing evap fan that it was a very low speed. I reccomended replacing evap fan motor.; ordrng 1 W11334745 (Evap fan motor assembly)"
We serviced a
WOLF OVEN
Model GR304
Near Rochester, New York 14607
Zach L
Job Details:
02/10/2026
"Replaced oven light switch and tested, working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Rochester, New York 14606
Zach L
Job Details:
02/10/2026
"No refrigerant in system. Pressurized system with 200psi nitrogen. System lost 10psi in 10 minutes. Sprayed all exposed tubing with bubbling leak detector, unable to find any leak. Leak is inside walls of unit. Contacted techline, Case#22497075 Techline deemed unit unrepairable. Advised customer to contact customer service."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near North Chili, New York 14514
DeVaughn C
Job Details:
02/10/2026
Replaced drain pump then tested. Unit functioning properly. ; dspstn on spec-tagged invntry: 1 W11462456 PUMP- DRAIN
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rochester, New York 14605
Ben H
Job Details:
02/10/2026
The unit had a faulty pressure sensor causing the drain pump to run continuously. I replaced the control and tested the unit and it works properly ; used 1 W11607637 (Control) from stock
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Rochester, New York 14611
DeVaughn C
Job Details:
02/09/2026
"Replaced capacitor, harness, control, latch, then calibrated. Tested quick cycle. Unit passed testing. SR: 22471022; dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR 1 W11643701 HARNS- WIRE , and 1 W11670519 LATCH"
We serviced a
WHIRLPOOL WASHER
Model GHW9400SU0
Near Pittsford, New York 14534
Trevor
Job Details:
02/09/2026
Door is hanging due to worn hinge and not aligned to close properly. Hinge part#WP8181843 is nla. Called - whirlpool third party team for parts nla.. ref #22468526. Close &bill.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ09
Near Rochester, New York 14606
Zach L
Job Details:
02/09/2026
"FF gasket pulling free from door track, needs new FF gasket; ordrng 1 W11784834 (FF gasket)"
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GTS18HGNHRBB
Near Rochester, New York 14621
Zach L
Job Details:
02/09/2026
"Replaced start relay, unit working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ13
Near Irondequoit, New York 14609
Zach L
Job Details:
02/09/2026
"Customer not home. Called and spoke with customer, rescheduled.; schdld next appmnt for 2/13 FRI PM"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW385ASW0WS
Near Rochester, New York 14624
DeVaughn C
Job Details:
02/09/2026
"Replaced speed sensor, then tested spin in diagnostics. Unit reached high speed spin as designed. Repair successful."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAK22
Near Lima, New York 14485
Ben H
Job Details:
02/09/2026
The customer complaint is the unit doesnt clean properly. I tested the unit and found the spray arms were clogged up and not spinning properly. I attempted to clean out the spray arms but was unsuccessful. The spray arms will need to be replaced but the customer declined to have us replaced them
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05C
Near Rochester, New York 14609
Zach L
Job Details:
02/09/2026
"Ice maker would not cycle when activating service test. Part on hand is incorrect part number. Reinstalled old part, ice maker will cycle after being reinstalled. Informed customer ice maker may work temporarily, will return with correct part.; ordrng 1 W11284458 (Ice maker), dspstn on spec-tagged invntry: 1 W11700250 ICEMAKER-FLEX"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, New York 14609
Zach L
Job Details:
02/09/2026
Pressure sensor failure. Replaced control and tested.; dspstn on spec-tagged invntry: 1 W11603811 CNTRL- ELEC
We serviced a
KITCHENAID DISHWASHER
Model KDFS324SPS0
Near Ontario, New York 14519
Zach L
Job Details:
02/09/2026
"Dishwasher was installed tipped forward slightly, causing leak. Leak sensor set off error message. Adjusted installation and tested, no more leaks."
We serviced a
KITCHENAID OVEN
Model KOST100ESS03
Near Rochester, New York 14618
Trevor
Job Details:
02/09/2026
Installed new control board and tested. Temperature went up to 350 in about 15 minutes which is normal. Cycling appeared normal and customer will monitor.
We serviced a
MAYTAG WASHER
Model MVW4005SW0
Near Lima, New York 14485
Ben H
Job Details:
02/09/2026
The customer complaint is the unit makes a grinding noise when agitating. I found the belt was loose causing the noise so I replaced the belt and tested the unit and it works properly ; used 1 W11239857 (BELT) from stock
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Canandaigua, New York 14424
Ben H
Job Details:
02/09/2026
The customer complaint is the unit doesnt spin out all the way. I found the suspension rods were weak so I replaced them and tested the unit and it works properly
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Canandaigua, New York 14424
Ben H
Job Details:
02/09/2026
The customer complaint is long dry times. I tested the unit and it cycles properly at 155 degrees on high heat. I checked the vent and it was clear with good airflow. I was unable to find any issues with the unit so I instructed customer on how to properly load the unit with the moisture sensors
We serviced a
WHIRLPOOL REFRIGERATOR
Model GR2FHTXVS01
Near Rochester, New York 14626
Andres V
Job Details:
02/09/2026
Found fill tube frozen causing water to backup and leak. Cleaned off all the ice to let water flow trough. I tested it tube no longer leaks. While taking off the back panel I broke off the clips on the air tower so wont stay in place. ; ordrng 1 WP2254354 (Air tower)
We serviced a
WHIRLPOOL RANGE
Model WFES5030RS0
Near Rochester, New York 14626
Andres V
Job Details:
02/09/2026
Replaced the ACU. Tested unit on a bake cycle. Unit is heating now.
We serviced a
GENERAL ELECTRIC DRYER
Model GFD65ESPV0DS
Near Rochester, New York 14626
Andres V
Job Details:
02/09/2026
Found the drum seal is coming off and is scraping with the front bulkhead. Unit will need drum replaced. ; ordrng 1 WE21X29724 (Drum)
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Rochester, New York 14609
Trevor
Job Details:
02/09/2026
Washer is not draining due to a broken wire to drain pump. Installed new wiring harness and added extra clip from the old harness to support wiring.Also washer isn't level which contributed to the damaged wiring. Leveled unit to prevent excessive shaking . ; used 1 W11643701 (Wire harness) from stock
We serviced a
MAYTAG WASHER
Model MTW4205SW0
Near Canandaigua, New York 14424
Ben H
Job Details:
02/09/2026
"The customer complaint is the unit makes a very loud noise. When testing the unit it makes a loud grinding when spinning. I checked underneath and found the actuator arm does not move the cam all the way causing the plastic gears to grind. I replaced the cam and the actuator and tested the unit and it works properly ; used 1 W10721967 (CAM), and 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW2
Near Rochester, New York 14616
Andres V
Job Details:
02/09/2026
Replaced sump and pump. I tried to test unit but customer is having issue with water getting to unit.
We serviced a
KENMORE WASHER
Model 110.49972602
Near Rochester, New York 14616
Andres V
Job Details:
02/09/2026
Solenoid not closing all the way letting water flow through and filling tub. ; ordrng 1 WP8182862 (Water valve)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Irondequoit, New York 14617
Andres V
Job Details:
02/09/2026
Got rack out put it back into its correct position.
We serviced a
MAYTAG WASHER
Model LSG7806AAE
Near North Chili, New York 14514
DeVaughn C
Job Details:
02/09/2026
"Customer reports water filling at end of cycles, then unit failed to start cycles. Replaced timer. Issue still present. Contacted Whirlpool TechLine. Agent suggests replacing door switch assembly. SR: 22474434; ordrng 1 12001514 (Door Switch Assembly)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Rochester, New York 14622
Andres V
Job Details:
02/09/2026
The UI control lock was on. I showed customer how to turn it off and on in case in happens again.
We serviced a
KITCHENAID DISHWASHER
Model KDTS324SPS0
Near Hilton, New York 14468
DeVaughn C
Job Details:
02/09/2026
Second rack would not move. Adjusters fell off track. Mounted rack to track then tested. Repair successful.
We serviced a
GENERAL ELECTRIC WASHER
Model PFQ97HSPV1DS
Near Rochester, New York 14612
DeVaughn C
Job Details:
02/09/2026
"Contacted GE TechLine. Unit is mounted on pedestal, with leveling feet removed. Agent states per installation instructions, feet must be mounted properly by installer. Vibration is due to improper installation. No further repair at this time. SR: 20608604"
We serviced a
KITCHENAID OVEN
Model KEBS109BSS01
Near Fairport, New York 14450
Ben H
Job Details:
02/09/2026
The customer complaint was the unit shut off. I found the thermal fuse was blown so I replaced it and the oven works properly. I tested the blower fan and it works properly with no issues. Customer is to use and monitor the unit
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Penfield, New York 14526
Ben H
Job Details:
02/09/2026
The customer complaint is the unit makes a clicking noise. I found the actuator had a broken shifter arm so I replaced the actuator and tested the unit and it runs properly ; used 1 WPW10006355 (ACTUATOR) from stock