Service History 46 - Appliance Tec

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Fairport, NY 14450

Steve

Job Details: 06/24/2021

Inspected the refigerator and it is working as expected. No signs of defrost issue and both compartments are cooling as expected.

We serviced a

MAYTAG DRYER

Model MGD7230HW0

Near Spencerport, NY 14559

Dave L

Job Details: 06/24/2021

Replaced control and HMI due to unit energizing the steam valve to long at the end of the cycle. Ran service diagnostic cycle to verify steam valve shut off properly.

We serviced a

MAYTAG OVEN

Model MER8800FZ1

Near Rochester, NY 14626

Dave L

Job Details: 06/24/2021

Unable to locate product. ; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVWB755DW0

Near Rochester, NY 14625

Tanner

Job Details: 06/24/2021

"Q1 no Q2 no Q3 noReplaced gearcase, slider, wash plate. Calibrated unit. Tested via auto diagnostic and unit tested good.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W11455453 GEARCASE"

We serviced a

MAYTAG REFRIGERATOR

Model MFT2976AEW00

Near Webster, NY 14580

James

Job Details: 06/24/2021

Unit leaking from water line connection from reservoir to filter housing. Replaced housing and line still leaking. Need water reservoir. ; ordrng 1 W11168758 (Reservoir)

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Fairport, NY 14450

Tanner

Job Details: 06/24/2021

Q1 no Q2 no Q3 noReplaced ACU and UI. Calibrated unit. Tested via autodiagnostic and unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Webster, NY 14580

James

Job Details: 06/24/2021

Unit not cooling. Compressor is barely running. No frost pattern. Evaporator is crushed from evap cover being pushed in. Need compressor and evaporator. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 Wpw10143759 (Uv) and 2 W10896690 (Lokring)s and 2 W10896709 (Lokring)s and 2 W10896689 (Lokring)s and 2 W10896678 (Lokring)s

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Rochester, NY 14624

Evan

Job Details: 06/24/2021

Replacing all parts listed due to unit failing to engage into spin. Replaced all parts listed. Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W10754448 CLUTCH

We serviced a

WHIRLPOOL DRYER

Model WED87HEDW1

Near Fairport, NY 14450

Steve

Job Details: 06/24/2021

Replaced element for open element and not heating. The dryer tests good.

We serviced a

KITCHENAID RANGE

Model KFID500ESS01

Near Pittsford, NY 14534

Steve

Job Details: 06/24/2021

Found a terminal on front right burner had come loose and burned the control it is attached to. Ordering module ; rqstng P&A on 1 W10886865 (Module)

We serviced a

AMANA WASHER

Model n/a

Near Rochester, NY 14626

Dave L

Job Details: 06/24/2021

Unit would not spin due to spin speed set at. No spin on normally checks ok otherwise

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ

Near Rochester, NY 14626

Dave L

Job Details: 06/24/2021

Repaired broken door handle

We serviced a

JENN AIR COOKTOP

Model JED8130ADB17

Near Pittsford, NY 14534

Steve

Job Details: 06/24/2021

Replaced both large burners for broken brackets and not sitting level.

We serviced a

MAYTAG WASHER

Model MHW3505FW0

Near Rochester, NY 14620

Evan

Job Details: 06/24/2021

Customer stated that door bellow was moldy and needed to be replaced. Bellow is on order scheduled appointment with tenant and quoted landlord for repair. Ordering bellow. ; schdld next appmnt for 6/30 WED !

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14619

Tanner

Job Details: 06/24/2021

"Q1 no Q2 no Q3 noComplaint of long dry times on timed dry.Ran unit on timed dry and unit runs and heats. Tested timer contacts with unit running for several minutes and contacts testing good under load. Heater gemeratimg 24 amps, a valid reading. Venting is good. Customer did state they cleaned out venting prior to service call. No repair needed."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS3

Near Rochester, NY 14604

Evan

Job Details: 06/24/2021

Replacing mounting screw due to unit not hanging properly. Replaced mounting screw. Tested unit. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC0

Near Rochester, NY 14616

Evan

Job Details: 06/24/2021

Replaced gear case and motor due to unit producing a squeal while in high spin. Replaced all parts listed. Ran diagnostic cycle. Unit completed cycle as it should. Ran drain and spin cycle to confirm function outside of test mode. Unit tested good ; dspstn on spec-tagged invntry: 1 W11423758 GEARCASE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Webster, NY 14580

James

Job Details: 06/24/2021

"Unit not cooling due to frozen ff evaporator. Tested fan , thermistor, and heater. Changed defrost cycle to 8 hour. Defrosted coil. Customer is to monitor. If problem persists replace inner door ui and evap cover."

We serviced a

MAYTAG WASHER

Model MVWB850YG1

Near Irondequoit, NY 14617

Evan

Job Details: 06/24/2021

Customer stated that unit would not drain. Discovered that pump impeller was failing to move. Bailed out water of machine. Ordering drain pump. Quoted $106.75 for labor

We serviced a

WHIRLPOOL UPRIGHT / CHEST

Model WZF34X18DW04

Near Rochester, NY 14626

Dave L

Job Details: 06/24/2021

Replaced cord

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Webster, NY 14580

James

Job Details: 06/24/2021

Replaced door and cycled icemaker in diagnostics. Customer is to monitor.

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Honeoye Falls, NY 14472

Steve

Job Details: 06/24/2021

Replaced door latch for F5 door lock error code. The washer tests good. ; used 1 W10810403 (Latch) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE234GPS1

Near Honeoye Falls, NY 14472

Steve

Job Details: 06/24/2021

Replaced door panel for damage on arrival.

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Honeoye Falls, NY 14472

Steve

Job Details: 06/24/2021

Replaced door latch for F5 door lock error code. The washer tests good. ; used 1 W10810403 (Latch) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Honeoye, NY 14471

Dave F

Job Details: 06/24/2021

"Replaced control . Compressor so now running . Found unit has no refrigerant in system . Took suction line pressure it was -20 . Put nitrogen into the system and found the leak at the evap. Cut evap section out installed lokring fitting . Installed new UV Drier . Did nitrogen tightness test . 140psi for 10 tens with no loss . Vacuumed out unit down past 500 microns and filled unit with refrigerant. If any problem persists order UV DRIER WPW10143759 , Evap W10836706 , compressor WPW10507886 , 8nk W10896690 ,6/1.8 W10896678, valve W10913906 , 5/4 W10896689 ..unit is covered under sealed system warranty on the entitlement page . I also confirmed this with trade line . . Unit is now cooling and tested good.; ordrng 1 W10896678 (coupler SEE JM) and 1 W10896690 (coupler SEE JM) and 1 W10896689 (coupler SEE JM) and 1 WPW10143759 (drier SEE JM) and 1 W10913906 (coupler SEE JM)"

We serviced a

WHIRLPOOL WASHER

Model WFW8620HW3

Near Rochester, NY 14618

James

Job Details: 06/24/2021

Outer door panel has swirl marks. Replaced door and inspected.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFZ06

Near Rochester, NY 14622

James

Job Details: 06/24/2021

Replaced control and unit powered on successfully.

We serviced a

WHIRLPOOL WASHER

Model WTW8540BW0

Near Canandaigua, NY 14424

Dave F

Job Details: 06/24/2021

Unit has Low flow error. Ran in diagnostics water was slow coming in . Found the water valve filters had debris in them . Cleaned debris and tested unit again in diagnostics. Unit tested good and is now filling as expected. If problem persists order W10853723 water valve .

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Farmington, NY 14425

Dave F

Job Details: 06/24/2021

Replaced actuator according to service pointer W11531483. Calibrated unit and ran auto diagnostics unit tested good.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25FGWH04

Near Pittsford, NY 14534

Dave F

Job Details: 06/24/2021

Refrigerator leaking at the water filter housing . Removed water filter and unit stops leaking . Unit does not need water filter to operate. Customer will think about getting a new water filter if they do and it leaks then it would need the whole housing. Cleaned condenser coils . Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Henrietta, NY 14467

Dave F

Job Details: 06/24/2021

0 degrees in freezer section . 39 in fresh food . Tried to cycle ice maker in freezer but ice maker gets to the point where it turns the heater on to eject the ice but it does not turn on so the ice maker just keeps rocking back and forth .ordering ice maker ; rqstng P&A on 1 W10886939 (icemaker)

We serviced a

JENN AIR COOKTOP

Model JGS9900CDF00

Near Livonia, NY 14487

Dave F

Job Details: 06/24/2021

Left front burner is warped and has uneven flame would need to replace burner but cant because of the screws that hold it down are rusted . Right front burner switch is not working on light burner . But the ignitor is working . Quoted customer for switch customer does not want to move on with repair .

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Rochester, NY 14626

Dave L

Job Details: 06/24/2021

Found weak suspension causing out of balance loads ordering suspension ; ordrng 1 W11130362 (Suspension)

We serviced a

MAYTAG WASHER

Model MHW7100DW0

Near Irondequoit, NY 14617

Dave L

Job Details: 06/24/2021

Replaced inner door and UI. Unit tested ok

We serviced a

MAYTAG DRYER

Model MGD6630HC0

Near Geneseo, NY 14454

Dave F

Job Details: 06/24/2021

"Belt is broken . Replaced belt , rollers and tension pulley . Tested unit . Tested good . ; used 1 661570V (BELT), 2 349241T (ROLLER-SUPPORT 2PK), and 1 279640 (PULLEY-IDLER) from stock"

We serviced a

JENN AIR REFRIGERATOR

Model JFFCC72EHL01

Near Rochester, NY 14612

Dave L

Job Details: 06/24/2021

Water pressure to the unit is too high and is preventing the water dispenser from working. Customer needs to have W10786952 installed by a licensed plumber. ; ordrng 1 W10786952 (Ship direct)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Rochester, NY 14612

Dave L

Job Details: 06/24/2021

Dishwasher would not operate due to no volatile to terminal box. Customer traced issue to a junction box in the basement and made the repair there. Unit tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Hilton, NY 14468

Dave L

Job Details: 06/24/2021

Checked unit operation due to odor coming from Cabinet. Unit checking ok. Was unable to detect any abnormal odor.

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW

Near Brockport, NY 14420

Dave L

Job Details: 06/24/2021

Checked functions in diagnostics. No errors. Loads testing ok.

We serviced a

GE DRYER

Model GTD45EASJWS

Near Rochester, NY 14611

Tanner

Job Details: 06/24/2021

"Q1 no Q2 no Q3 noComplaint of dryer no longer working. Customer states dryer was on fire and 911 was called. Unit smells burnt. Took pictures inside cabinet. Rccomend not repairing any dryer involved in a fire. If to repair replace harness, motor, blower housing, thermal fuse, thermal cut off.If to repair unit .ust be brought to an Aarons store. Customer dwelling is not fit to perform repair. Unable to select parts. Model number not valid.; saved tckt"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Rochester, NY 14620

Tanner

Job Details: 06/24/2021

Q1 no Q2 no Q3 noComplaint of no/slow drain. F9E1 stored. Measured drain resistance at 33.9. Out of range. Drain circuit drawing 2.25 Amps. Well over a valid reading. Drain pump failure causing drain circuit to draw more than standard current. Replaced drain pump. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 W11497943 MOTOR-DRAIN

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Rochester, NY 14612

James

Job Details: 06/24/2021

Replaced ice door and tested. Door closes properly.

We serviced a

WHIRLPOOL WASHER

Model LSQ7030LQ0

Near Rochester, NY 14610

Tanner

Job Details: 06/24/2021

"Q1 no Q2 no Q3 noComplaint of filling with water then never advancing into wash. If customer manually koves timer into wash it will proceed into cycle. Tested in permanent press and regular and unit filled and moved into wash on its own. Water level switch will prompt timer motor to start the wash cycle once water hits desired volume. If issue persists return with water level switch.Also observed dryer vent is split apart causing drying to vent onto wall. Excess lint building up and dryer is blowing heat onto this lint. Customer advised venting needs to be serviced. This is a fire hazard.; rqstng P&A on 1 W10820051 (Water level switch), dspstn on spec-tagged invntry: 1 3949247V SWITCH-LID , used 1 SH15 (STANDARD S/H) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Rochester, NY 14625

Tanner

Job Details: 06/24/2021

"Q1 no Q2 no Q3 no*Service under manufacturer warranty. Customer got a verbal from Orvilles, is obtaining proof of purchase*Complaint of no wash/no water. Following stored errors:F4E3 motor electrical failureF7E1 heater hazardRan diagnostic cycle and wash motor never runs. Ran regular wash with probes to ACU and received range of voltage to motor circuit 74.4 VAC to 113.5 VAC. Measured customer power supply at 121 VAC. Inserted cheater cord into motor circuit and wash motor still does not run despite having contimuity and resistance of 8.9 ohms. A valid reading. Ordering ACU and wash motor. Mechanical failure of motor cause loss of inductive resistance and over amperage through motor circuits. Causing pilot relay and triacs to drop voltage to motor circuit.Customer to email receipt to Kim.bafford@appliancetec.com; rqstng P&A on 1 W11085683 (Motor Assembly) and 1 W11305303 (ACU)"

We serviced a

AMANA WASHER

Model NFW7200TW

Near Rochester, NY 14624

Evan

Job Details: 06/24/2021

Customer stated that unit was not spinning out properly. Ran diagnostic cycle and tested unit in spin. Unit spun out as it should. Spoke with customer about load that was in machine when issue occurred. Customer stated it was a larger load of towels. Customer has unit spin speed set to medium advised customer this will not spin out larger loads correctly. Unit itself is functioning as it should. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near North Chili, NY 14514

Evan

Job Details: 06/24/2021

Customer stated that unit would not drain. Discovered that drain pump had framing nail inside pump causing impeller not to spin. Removed nail and tested unit. Unit draining as it should. Unit tested good

We serviced a

WHIRLPOOL RANGE

Model ACR4303MFW4

Near Rochester, NY 14619

Steve

Job Details: 06/24/2021

Ordering Large burners for getting power but not heating. ; ordrng 2 W11396790 (Burner)s

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Rochester, NY 14613

Tanner

Job Details: 06/22/2021

Complaint washer will not start. Plugged in Unit. Control lock is on.Disabled control lock. Following stored errors:F9E1 long drainRan auto diagnostic cycle. Drain pump runs but is not productive. Dissassembled unit amd found pet hair in sump filter. Cleared out sump filter. Retested unit and unit tested good.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14613

Tanner

Job Details: 06/22/2021

Complaint of no wash and no drain.Following stored errors:F8E1 long fillRan autodiagnostic and completed without issue. Hot and cold valves good. If customer water supply was insufficent or machine is overloaded it will throw a long fill error. The machine is adding water but water level sensor does not see a change in water level. The unit will cancel the cycle and will make the customer think it did not drain when really it did not wash at all. No repair needed for this unit.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14613

Tanner

Job Details: 06/22/2021

Complaint of no drain/no Wash. Following stored errors:F5E2 lid lock errorRan autodiagnostic and lid lock is heard attempting to lock but never does. When lid does not lock unit will not spin or drain. Replaced lid lock assembly. Tested via autodiagnostic and unit tested good. ; used 1 W11307244 (LATCH) from stock

We serviced a

MAYTAG FREEZER

Model MZF34X16DW01

Near Rochester, NY 14618

James

Job Details: 06/22/2021

Replaced user interface and tested fan in diagnostics unit functions properly. ; used 1 Sh15 from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305EBS00

Near Webster, NY 14580

James

Job Details: 06/22/2021

Doors crack when opening. Found door cams cracked. Need closers. ; ordrng 2 WP67003639 (Closer)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ00

Near Honeoye, NY 14471

Steve

Job Details: 06/22/2021

Found the mullion had come apart and the pivot was loose. Reattached the pivot and reassembled mullion. The door is closing properly now. Customer has service contract and is calling to get dispatch.

We serviced a

JENN AIR REFRIGERATOR

Model JCB2388GRW

Near Webster, NY 14580

James

Job Details: 06/22/2021

Inspected unit found spring came off from damper assembly. Reinstalled spring and damper opened properly. Customer is to monitor.

We serviced a

MAYTAG DRYER

Model MGDB766FW0

Near Ontario, NY 14519

James

Job Details: 06/22/2021

"Unit intermittent to give grinding noise. Belt frayed and roller sticking replaced dryer repair kit and tested. Unit makes grinding noise once it's hot. Blower wheel contacting vent duct. Need blower wheel. ; ordrng 1 WP694089 (Blower), dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

AMANA RANGE

Model AGR6603SFB2

Near Rochester, NY 14605

Evan

Job Details: 06/22/2021

Replacing ignitor due to original ignitor failing to spark. Replaced ignitor. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Canandaigua, NY 14424

Steve

Job Details: 06/22/2021

Replaced all the co tool boards for no ice and temperatures variation causing freezing. Customer is going to monitor.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Fairport, NY 14450

Steve

Job Details: 06/22/2021

Customer is not happy with water level on deep water wash. Tested washer and found no error codes. Tested in auto diagnostics and manual diagnostics. All functions passed. Filled with towels in washer and the water filled until it was over the top of the towels. Normal operation. No problems found. Calibrated washer. ; dspstn on spec-tagged invntry: 1 W11307244 LATCH

We serviced a

WHIRLPOOL OVEN

Model WFG515S0JS1

Near Ontario, NY 14519

James

Job Details: 06/22/2021

"Broiler burns food and bake takes too long. Broiler ignites on the front. Adjusted gas window and tested. Broiler functions properly. Preheated oven after calibration and oven is 50 degrees off. Need burner, tray, and temperature sensor; ordrng 1 WP3195097 (Tray) and 1 W10833885 (Sensor) and 1 WP8054078 (Broiler)"

We serviced a

WHIRLPOOL DRYER

Model 417.80412700

Near Rochester, NY 14621

Tanner

Job Details: 06/22/2021

Replaced door seal and handle. Tested unit and unit tested good.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32517AB2

Near Fairport, NY 14450

Steve

Job Details: 06/22/2021

"Found the diode had failed causing burning smell and no heat. Quoted for diode. ; rqstng P&A on 1 W11256462 (Diode), ordrng 1 Sh15 (Shipping)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFZ06

Near Penfield, NY 14526

Steve

Job Details: 06/22/2021

Found the lightbulb had blown. The light bulb was not accessible to customer without tools. Ordering bulb. ; schdld next appmnt for 6/29 TUE !

We serviced a

WHIRLPOOL DRYER

Model n/a

Near Fairport, NY 14450

Steve

Job Details: 06/22/2021

Found the wiring was reversed from L2 to ground causing no heat and customers child had gotten shocked when touching back wall of dryer. Repaired wiring due to safety hazard and the dryer is now heating properly.

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Dansville, NY 14437

Dave F

Job Details: 06/22/2021

Replaced actuator. Calibrated unit and ran auto diagnostics. Unit tested good .; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Brockport, NY 14420

Dave L

Job Details: 06/22/2021

There is no cold water supplied to the unit. Customer will have To investigate and correct this before then unit can operate normally.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Webster, NY 14580

Dave L

Job Details: 06/22/2021

Verified leak at dye drier. Replaced drier with fittings. Unit held a vacuum at 340 microns for 15 min. Unit began cooling when charged. Customer to monitor ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104DSS3

Near Rochester, NY 14616

Dave L

Job Details: 06/22/2021

"Replaced sump and motor assembly due to open wash motor. Unit tested good. 1yr warranty on the repair. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP , used 1 Sh (Shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Geneseo, NY 14454

Dave F

Job Details: 06/22/2021

Items freezing on top shelf called techline SR 7731067153 techline said they are coming out with an updated control . Customer needs to stagger the shelfs and keep short items on the little shelf or remove the shelf . Customer will monitor and call at a later date to see if control is available.

We serviced a

WHIRLPOOL WASHER

Model WTW6800WW1

Near Walworth, NY 14568

James

Job Details: 06/22/2021

"Unit not finishing spin cycle due to worn hub. Replaced hub and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10820039 HUB , used 1 Sh15 from stock"

We serviced a

MAYTAG RANGE

Model MER8880AS0

Near Rochester, NY 14624

Steve

Job Details: 06/22/2021

Replaced bake element for broken element. The range preheated as expected.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Walworth, NY 14568

James

Job Details: 06/22/2021

Replaced lid and tested lid lock. ; dspstn on spec-tagged invntry: 1 W11259006 LID

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Rochester, NY 14609

James

Job Details: 06/22/2021

Unit leaking and not dispensing water. Checked water reservoir for being frozen. Replaced filter housing and valve. Tested piercing valve in basement. Found quick connect leaking under freezer. Reconnected and tested. Unit will flow water slowly and not leak. Suspect PEX tubing is kinked in basement ceiling. Plumbing issue

We serviced a

KENMORE WASHER

Model 11027422600

Near Churchville, NY 14428

Steve

Job Details: 06/22/2021

Replaced the block and basket. I he shaking was not as bad but still violent. Removed all the parts and told customer to replaced the washer. ; dspstn on spec-tagged invntry: 1 WP389140 BLOCK

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near West Henrietta, NY 14586

Steve

Job Details: 06/22/2021

Customer stated the refigerator was noisy while running. The refigerator worked as expected while in the home. Tested all functions in diagnostics and found no abnormal noises. Lowered feet to raise front of refigerator for drawers not closing properly and raising the condenser off the floor.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Fairport, NY 14450

Tanner

Job Details: 06/22/2021

"*Service and parts covered under 60 month manufacturer warranty. Proof of purchase attached*Q1 no Q2 no Q3 noComplaint of no operation.Cannot access diagnostic. Confirmed 120 VAC from proper polarized outlet. Power cycled unit. No operation. Dissasembled panel. Confirmed 120 VAC through power cord. Found burn marks on UI board (image attached). Ordering new UI. To return with UI and ACU in case UI failure also damaged ACU. Replace both parts together.; ordrng 1 W11135393 (UI), dspstn on spec-tagged invntry: 1 W11135392 CONTROL"

We serviced a

KITCHENAID DISHWASHER

Model KUDS03FTSS0

Near Penfield, NY 14526

Tanner

Job Details: 06/22/2021

"Q1 no Q2 no Q3 noComplaint of no operation. Unit will blink lights but never fill with water.Ran diagnostic test cycle and completed without issue. Ran regular wash and unit fills with water and runs. Dissassembled unit and inspected UI band. No silver migration present. Measured 1075 ohms resistance through fill solenoid, a valid reading. No repair needed at this time. Customer to continue to monitor."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Rochester, NY 14610

Tanner

Job Details: 06/22/2021

Q1 no Q2 no Q3 noComplaint of no operation with a red lock symbol on. Custo.er power cycled to make this go away. Customer states they cannot turn on extra rinse. Customer is putting unit into control lock causing this issue. This feature has been pointed out to customer multiple times in prior service calls. Ran autodiagnostic and unit tested good. Customer to pay service fee. Whirlpool no longer paying warranty claims for nom repair.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW0

Near Rochester, NY 14604

Tanner

Job Details: 06/22/2021

Replaced ACU. Tested via autodiagnostic and unit tested good.

We serviced a

MAYTAG WASHER BE

Model MVWB765FC3

Near Rochester, NY 14612

Dave L

Job Details: 06/22/2021

Replaced console due to intermittent operation. Unit tested ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS02

Near Rochester, NY 14612

Dave L

Job Details: 06/22/2021

Replaced RTV valve and drier due to restriction. Unit tested ok. Comped service fee

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Irondequoit, NY 14609

James

Job Details: 06/22/2021

Replaced top and springs. Calibrated and tested high spin. Unit functions properly. Cold water hose leaking recommend replacing hoses

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Hilton, NY 14468

Dave L

Job Details: 06/22/2021

Replaced drain pump and rerouted drain tubing due to long drain. Customer to monitor; dspstn on spec-tagged invntry: 1 W11497943 MOTOR-DRAIN

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Fairport, NY 14450

Dave F

Job Details: 06/22/2021

Replaced motor in dryer . Tested unit . Tested good

We serviced a

WHIRLPOOL FREEZER

Model WZF79R18DM00

Near Rochester, NY 14610

Dave F

Job Details: 06/22/2021

"Found leak in evaporator and drain pan tubing . Replaced evap and compressor. Repaired drain pan tubing . Pressure tested unit and found another leak in the steel line called techline SR 7731064243 . Techline deemed unit unrepairable.; dspstn on spec-tagged invntry: 2 W10896677 COUPLING 6X2 2 W10896678 COUPLER AL BR 6X1.8 , 2 W11504415 COUPLER BR 8.5X8 , 2 W11504416 COUPLER BR 8.5X6 , 1 WPW10143759 DRIER-UV DYE , and 1 WPW10750849 COMPRESSOR"

We serviced a

KITCHENAID DISHWASHER

Model KUDC03FVSS0

Near Rochester, NY 14618

Dave F

Job Details: 06/22/2021

Clean light flashing 7 times . Heater circuit error . Ohm out heating element was 13.8 ohms . Checked wiring found where the blue/red wire that goes into control right at the bottom on the board was some discoloration due to heat . Looked over terminals the blue/red terminal looked loose . Tightened that up and tested unit in diagnostics. Heater turn on and unit is running . Another thing that can cause the the clean light to blink is to cold of water . Cleared code and unit tested good ; dspstn on spec-tagged invntry: 1 W10258275 FUSE-THERMAL

We serviced a

MAYTAG RANGE

Model MGR6600FZ0

Near West Henrietta, NY 14586

Dave F

Job Details: 06/22/2021

Replaced the trim vent unit tested good . Left other trim part with customer.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Hilton, NY 14468

Dave L

Job Details: 06/22/2021

"Replaced control, latch,and installedNoise suppressor on power cord. Customer to monitor; dspstn on spec-tagged invntry: 1 W11417466 CONTROL"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW0

Near Rochester, NY 14604

Tanner

Job Details: 06/22/2021

Replaced user interface. Tested via encoder test and unit testd good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM05

Near Rochester, NY 14607

Evan

Job Details: 06/22/2021

Replacing door due to door being delivered with large dent in front. Replaced door. Unit tested good

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near Webster, NY 14580

Evan

Job Details: 06/22/2021

Ordering door glass and outer door frame due to spotting continuing to occur along frame and glass. Ordering door frame and glass ; ordrng 1 W11354870 (DOOR FRAME) and 1 W11455100 (INNER DOOR GLASS )

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Webster, NY 14580

Evan

Job Details: 06/22/2021

Customer stating that unit is failing to respond to commands still. Ordering consoledue to unit displaying f6-e3 error code. Ordering console ; ordrng 1 W11095624 (console)

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Webster, NY 14580

Evan

Job Details: 06/22/2021

Customer stated that unit was not responding to commands. Could not check for error codes. Control was unresponsive. Confirmed incoming voltage was 120v. Replaced control and tested unit. Ran diagnostic cycle. Unit completed cycle as it should. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS00

Near Webster, NY 14580

Evan

Job Details: 06/22/2021

Customer states that unit is experiencing low ice production since last repair. Customer stated that they have to use max ice setting for unit to produce ice. Called techline to document issue. Ice maker displayed no error codes. Tested all functions of ice maker with techline agent. Ice maker passed all tests. Techline agent recommended adjusting freezer temp down due to low ice production. All other aspects of ice maker are functioning signaling that low ice production ice related to temperature. Adjusted temp. Unit tested good SR:7731061920; dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER

We serviced a

WHIRLPOOL WASHER

Model WTW7800XW4

Near Rochester, NY 14622

Evan

Job Details: 06/22/2021

Customer stating that unit is very noisy while in spin. Discovered that bearing is failing causing issue. Used bearing kit to replace all parts needed. Tested unit after repair. Unit tests good

We serviced a

WHIRLPOOL DISHWASHER

Model WTW310PLAB4

Near Rochester, NY 14609

Evan

Job Details: 06/22/2021

Customer stated that unit was not powering up or responding to commands. Upon inspection discovered that unit was not receiving 120v. Found that connections had burned up where wire nut attachment is underneath unit. Used external power cord to test dishwasher itself unit tested good.

We serviced a

JENN AIR OVEN

Model JGRP536WP01

Near Livonia, NY 14487

Dave F

Job Details: 06/17/2021

Unit was not lighting in bake function . Took everything out and tested . Unit lit up . Cleaned ignitor and Burner area . Put one part in at a time and found the last cover was curved in and taking the spark away and acting like a ground . Made adjustments to the pan so it was not curved in anymore . Tested unit multiple times unit tested good . Part number for that is WPW10272546 .ran unit to 350 and waiting for unit to shut off and then turn back on . Unit tested good and has no error codes .

We serviced a

MAYTAG RANGE

Model MER6600FZ1

Near Geneseo, NY 14454

Dave F

Job Details: 06/17/2021

Replaced control . Can get unit into diagnostics now and bake and broiler are working now . Unit tested good

We serviced a

WHIRLPOOL WASHER

Model MVWB835DC5

Near Caledonia, NY 14423

Dave F

Job Details: 06/17/2021

F3E2 inlet water valve error . Installed new water valve . Calibrated unit and ran auto diagnostics. Unit tested good . ; used 1 W11165546 (VALVE) from stock

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Rochester, NY 14606

Tanner

Job Details: 06/17/2021

"Complaint of noise during use. Ran unit and customer complaint did not manifest. Replaced rollers and idley pulley to address intermittent noise. Observed venting was too long with too many twists. Trimmed approximately 8 feet out of vent. Better air flow will help dry times. ; used 1 349241T (ROLLER-SUPPORT 2PK), and 1 WP691366 (PULLEY-IDLER) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Rochester, NY 14609

Tanner

Job Details: 06/17/2021

Q1 no Q2 no Q3 noComplaint of no spin at end of cycle. Following stored errors:F0E5Ran auto diagnostic and during spin slipping of drive hub is heard. Inspected hub and hub is hollowed out. Tines on drive shaft are corrupting way. This caused hub not to interlock with drive shaft. Needs new gearcase and drive hub. Quoted for repair. Customer researching all options.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR