We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14606
Andres V
Job Details: 09/25/2023
"Found inner gasket not sealing correctly and letting water leak down the right side of the door, also saw the heating element bushings to be worn out and causing leaks in the back. I replaced the gasket and heating element. Unit no longer leaks. ; used 1 W11483553 (Gasket), and 1 W11537778 (Heater) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704LPA1
Near Rochester, NY 14626
Andres V
Job Details: 09/25/2023
Nut came off again and is not staying on and sealing correctly. Ordering new nut. ; ordrng 2 W11545286 (Nut)s and 1 W11047813 (Track)
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Rochester, NY 14616
Andres V
Job Details: 09/25/2023
"Found error code for faulty lid lock. Unit is having intermittent issue with lock. I replaced it and tested it, unit is working properly ; dspstn on spec-tagged invntry: 1 W11611438 CNTRL- ELEC , used 1 W10810403 (Lid lock) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Salina, NY 13088
Chuck G
Job Details: 09/25/2023
Customer stated that water is leaking from underneath the unit. After inspecting unit i found that the kink in the water supply had created a crack in the line. I explained to the customer that this is not covered by the manufacturers warranty and suggested that she call the place that installed the unit or a plumber to install a new water supply. Unit tested good
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Baldwinsville, NY 13027
Chuck G
Job Details: 09/25/2023
Replaced basket. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Spencerport, NY 14559
Dave L
Job Details: 09/21/2023
"Customer states unit intermittently leaks from internal drain hose, pump connection. Quoted for pump and hose. Dispatch requiredz ; rqstng P&A on 1 W10899966 (Hose) and 1 W11399437 (Pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Irondequoit, NY 14609
James
Job Details: 09/21/2023
Sr7737377687. Unit non repairable.
We serviced a
WHIRLPOOL OVEN
Model WOC54EC7HB22
Near Fairport, NY 14450
Andres V
Job Details: 09/21/2023
Customer is stating that in took 30min to preheat and only got to 325 then temp was jumping around and got up to 380. I checked error codes but could not find any. I reccomended replacing temp sensor and control board. ; ordrng 1 W11598120 (Temp sensor) and 1 W11261167 (Control board)
We serviced a
MAYTAG WASHER
Model MHW5630HW1
Near Mount Morris, NY 14510
Jeremy
Job Details: 09/21/2023
Unit leaking from dispenser. In serial range for service pointer W1148173. Replaced dispenser in accordance with service pointer. Unit tested good.; dspstn on spec-tagged invntry: 1 W11314648 BELLOW
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Rochester, NY 14609
James
Job Details: 09/21/2023
Unit couldn't cool freezer low enough for a week then finally got to temperature. Buzzing noise from back. Adjusted refrigerant tubing and front rollers to reduce vibration. Customer is to monitor temperature.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Rochester, NY 14610
James
Job Details: 09/21/2023
Freezer door not closing properly causing frost to form then melt. Ff gaskets torn. Freezer led dead. ; ordrng 2 W10917313 (Gasket)s and 1 W11241580 (Bracket lh) and 1 W11241268 (Bracket rh) and 1 W10695459 (Led)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Webster, NY 14580
Andres V
Job Details: 09/21/2023
"Gave customer a quote for repair from when JJ was here last, I talked to Dave about repair and he stated unit could of sucked up water into compressor and customer might need a compressor but wouldn't know until we repaired leak. Gave customer quote but he wants to invest in a new unit"
We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Ontario, NY 14519
Andres V
Job Details: 09/21/2023
Found thermal fuse to be popped. Replaced it and suggested customer gets vent cleaning to prevent any over heating. ; used 1 Wp3392519 (Thermal fuse) from stock
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Ontario, NY 14519
Andres V
Job Details: 09/21/2023
Unit shuts off mid cycle then starts again after 15 min. Called techline to ask what could be causing this issue found that board is sending power to motor but not turning so motor must be overheating. SR 7737383431; ordrng 1 W11549461 (Motor) and 1 W11618917 (Control board) and 1 WP697772 (Blower)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Lima, NY 14485
Jeremy
Job Details: 09/21/2023
"Unit leaking from heater on right side. Replaced heater and tested, no longer leaking.; used 1 W11537778 (Heater) from stock"
We serviced a
MAYTAG RANGE
Model MER5775QAQ
Near Fairport, NY 14450
Andres V
Job Details: 09/21/2023
Installed new handle on unit and had customer test it out. Handle is working properly
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Canandaigua, NY 14424
Jeremy
Job Details: 09/21/2023
Lid is broken around left hinge preventing it from closing. Ordering lid.; ordrng 1 W11256781 (Lid)
We serviced a
GENERAL ELECTRIC WASHER
Model PTW600BSR0WS
Near Canandaigua, NY 14424
Jeremy
Job Details: 09/21/2023
"Customer complaint not enough water and unit getting out of balance. Ran diagnostic tests, water pressure good, pressure sensor good. Found unit needs firmware update. Updated firmware and tested, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Farmington, NY 14425
Jeremy
Job Details: 09/21/2023
"Not making ice. Replaced icemaker and tested, tested good. Icemaker covered under Appliance Tec warranty."
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near Farmington, NY 14425
Jeremy
Job Details: 09/21/2023
Replaced motor and drum glides. Unit tested good.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Penfield, NY 14526
James
Job Details: 09/21/2023
Unit not defrosting. Thermistor open in diagnostics. Found heater unplugged. Connected heater and secured harness. Replaced thermistor and verified heater in diagnostics. ; used 1 Wpw10383615 (Thermistor) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW0
Near Webster, NY 14580
James
Job Details: 09/21/2023
Unit locked and wont start. Door gasket is stiff so door didn't fully engage door lock. Adjusted door and started cycle successfully.
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Webster, NY 14580
James
Job Details: 09/21/2023
Unit not starting. Throwing f2e1. Unit functions at time of service. Ran calibration and tested. Customer is to monitor. If problem persists replace control panel W10919546
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Penfield, NY 14526
James
Job Details: 09/21/2023
Lh door snaps when opening. Removed door and reinstalled. Problem remains. Need coupler ; ordrng 1 WPW10505294 (Coupler) and 1 WP542638 (Grease)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Fairport, NY 14450
Andres V
Job Details: 09/21/2023
I adjusted freezer gasket so it seals better and theirs no gaps that cause warm air to enter freezer.
We serviced a
GE REFRIGERATOR
Model GFE24JYKHFFS
Near East Rochester, NY 14445
Andres V
Job Details: 09/21/2023
Installed new ice maker fan motor. Customer is to monitor noise.
We serviced a
GE RANGE
Model JKD5000SN3SS
Near Pittsford, NY 14534
Andres V
Job Details: 09/21/2023
unit does not let you change temp when set to a bake cycle and also won't let you start a timer. Keypad does work properly and respond to commands but won't change temp. GE states that their is a service pointer for the harness that causes communication errors. SR 11089609; ordrng 1 WB18X32871 (Harness)
We serviced a
JENN AIR RANGE
Model JGC1536ADS15
Near Rochester, NY 14618
Andres V
Job Details: 09/21/2023
I installed new burner and burner cap but was still getting same result. I called whirlpool tech line and they stated that ignitor is wearing out and not reaching burner cap. SR 7737378362; ordrng 1 7527P114-60 (Orfice holder)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Penfield, NY 14526
James
Job Details: 09/21/2023
Damper is ticking again. Reorder and insulate damper between liner and part. ; ordrng 1 WPW10479155 (Damper) and 1 212643 (Gum)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Rochester, NY 14618
Andres V
Job Details: 09/21/2023
Unit is spraying water but spray arm is not spinning because holes are clogged with food. Unit needs new spray arm. ; ordrng 1 W11553338 (Spray arm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Syracuse, NY 13212
Chuck G
Job Details: 09/21/2023
Replaced evap fan motor & blade and thermistor. I explained to the customer to give the unit 24 hours to get to temp. Unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Cicero, NY 13039
Chuck G
Job Details: 09/21/2023
Customer stated that unit is not working. Error code F7E1-wash motor failure. I ran a diagnostic cycle in which i confirmed that wash motor is not working. Ordering sump assembly W11633261; ordrng 1 W11633261 (Sump and motor)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Rochester, NY 14625
James
Job Details: 09/21/2023
Unit not washing. Spray arms not rotating. Replaced sump and dispenser. Center srm not rotating. Manifold broken and not connecting to tube. ; ordrng 1 WPW10340542 (Manifold)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Cicero, NY 13039
Chuck G
Job Details: 09/21/2023
Customer stated that door is flopping down. After inspecting unit i found that the right hinge had come disengaged. I re-engaged the hinge. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Clay, NY 13041
Chuck G
Job Details: 09/21/2023
"Customer stated that kick plate has pop out. After inspecting unit i found that the kick plate was missing the right fastener was missing, i found fastener under the unit behind the kick plate-reinstalled fastener. Unit tested good"
We serviced a
KITCHENAID OVEN DOUBLE
Model KEBK101SSS04
Near Rochester, NY 14618
Andres V
Job Details: 09/21/2023
Checked continuaty on Bake element and found that it had none it is getting voltage but not heating up. Unit needs new element . ; ordrng 1 WPW10207398 (Bake element)
We serviced a
MAYTAG WASHER
Model MHW7000XW2
Near Rochester, NY 14610
James
Job Details: 09/21/2023
F6e1. Mcu burnt. Replaced motor control unit and tested. One year warranty on repair. ; used 2 Sh15 from stock
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Piffard, NY 14533
Jeremy
Job Details: 09/21/2023
"Replaced all ordered parts, calibrated and tested unit. Tested good.; dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W11239857 BELT , 1 W11307244 LATCH , and 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDB00
Near Piffard, NY 14533
Jeremy
Job Details: 09/21/2023
Drain plugged casting ice build up in freezer and leaking into refrigerator. Removed debris from drain and thawed ice. Unit checks good.
We serviced a
GENERAL ELECTRIC DRYER
Model GTD33EASKWW
Near Perry, NY 14530
Jeremy
Job Details: 09/21/2023
"Unit making rattling noise. Found piece of wire behind drum causing noise. Removed foreign object and tested, tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Camillus, NY 13031
Chuck G
Job Details: 09/21/2023
"Customer concerned about a droning sound and the low profile IM is not producing ice. No codes. I was able to duplicate the droning sound by running test 5 on high speed. I repositioned the dryer and i was able to reduce the droning sound. Preformed ice box fan test - fan tested bad. Ordering ice box fan W10846539 and IM W11658802; rqstng P&A on 1 W10846539 (Ice box fan) and 1 W11658802 (IM), states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Syracuse, NY 13215
Chuck G
Job Details: 09/21/2023
Customer stated that dryer handle fell off. I verified the issue and installed new handle. Unit tested good
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW00
Near Manlius, NY 13104
Chuck G
Job Details: 09/21/2023
Customer stated that unit is not keeping items frozen. Temp 35 degrees. After inspecting unit i found that the evap had ice buildup causing poor airflow. I quoted customer for repair but they declined.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Fayetteville, NY 13066
Chuck G
Job Details: 09/21/2023
"Customer stated that no water or ice is being dispensed. IM Error code E5-timed ice making. Fresh food temp is 35 but set on 37, i set temp to 39. After inspecting unit i found that the reservoir was frozen, i thawed out reservoir with steamer. IM and water valve tested good. Unit is now dispensing water and IM is receiving water. I moved the top right shelf down to prevent stagnant air. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Syracuse, NY 13214
Chuck G
Job Details: 09/21/2023
"Customer stated that unit is not responding to commands. After inspecting the unit i discovered that the wire nut on the neutral wire was only holding one wire, i uninstalled and reinstalled the wire nut. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0I.
Near Brockport, NY 14420
Dave L
Job Details: 09/21/2023
Unit is loud due to a cracked blower.Blower is stuck on motor shaft and will need to be cut off. ; ordrng 1 WP697772 (Blower) and 1 W11364931 (Motor)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Churchville, NY 14428
Dave L
Job Details: 09/21/2023
Replaced motor capacitor due to unit not starting. Tests ok. ; used 1 W11395618 (Cap) from stock
We serviced a
GE DISHWASHER
Model GDT605PMM0ES
Near Rochester, NY 14626
Dave L
Job Details: 09/21/2023
"Heater bushing failure has caused damage to control. Ordering heater and returning with UI and control; ordrng 1 WD05X30298 (Heater), used 1 Sh (Sh) from stock"
We serviced a
GE OVEN
Model JDP39DN3BB
Near Rochester, NY 14611
Dave L
Job Details: 09/21/2023
"Spoke to customer. Pre ordering glass once deposit is received ; rqstng P&A on 1 WB57T10346 (Glass), used 1 Sh (Sh) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Rochester, NY 14615
Dave L
Job Details: 09/21/2023
Tested dryer for no heat. Plugged in dryer. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, NY 14622
Dave L
Job Details: 09/21/2023
"Left hand freezer slide is binding preventing the door from closing properly. Ordering slide. ; ordrng 1 W11265130 (Slide), used 1 Sh (Sh) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Rochester, NY 14626
Dave L
Job Details: 09/21/2023
Wash basket is not round and causing spin issues. Ordering basket ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model LSQ9564JQ0
Near Rochester, NY 14615
Dave L
Job Details: 09/21/2023
Lid switch worn and not closing. Quoted for switch. Customer declined.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14612
Dave L
Job Details: 09/21/2023
Spoke to customer. Agreed to replace drain pump. Rescheduled ; ordrng 1 W10876537 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Hilton, NY 14468
Dave L
Job Details: 09/21/2023
Water valve is noisy. Ordering valve and pressure reducer ; ordrng 1 W11579561 (Valve) and 1 W10786952 (Pressure reducer)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Salina, NY 13088
Chuck G
Job Details: 09/20/2023
"Customer stated that they are concerned about the SD error. Error codes F0E2-over suds, F5E2-lock failure, F5E3-unlock failure and F8E1-long fill. I cleared codes. I ran a diagnostic cycle in which the unit operated as intended. Lid lock and valves tested good. I explained to the customer what SD means, how much HE detergent to use, how to load the unit and cycle selection. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Irondequoit, NY 14609
James
Job Details: 09/20/2023
6.62k ff thermistor. 7.18k freezer thermistor freezer at -10 degrees. Ff at 36 on recommended. No power to ff thermistor. No continuity through grey wires on p5. Harness issue. Couldn't get through to techline. Non repairable. ; schdld next appmnt for 9/21 THU !
We serviced a
AMANA REFRIGERATOR
Model AFB2534DEB
Near Rochester, NY 14625
James
Job Details: 09/20/2023
Freezer light not coming on. Switch getting stuck. Replaced switch and verified operation. ; used 1 Sh15 from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Rochester, NY 14625
James
Job Details: 09/20/2023
Replaced acu and tested. Ran calibration and diagnostics cycle successfully. ; dspstn on spec-tagged invntry: 1 W11568984 HARNS- WIRE
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Canandaigua, NY 14424
Jeremy
Job Details: 09/20/2023
Unit needs door bracket kit W10883496 for door glass coming loose. Quoted for bracket kit. Customer declined repair.
We serviced a
GE REFRIGERATOR
Model CFE28TSHFSS
Near Penfield, NY 14526
James
Job Details: 09/20/2023
Replaced thermistors and reset power. Customer is to monitor temperature.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Clifton Springs, NY 14432
Jeremy
Job Details: 09/20/2023
"Basket hub is stripped and basket has extreme wobble causing no spin. Splines on gearcase stripped. Need basket, hub, belt, cam and gearcase.; rqstng P&A on 1 W10721967 (CAM) and 1 W11454734 (GEARCASE) and 1 W10752719 (BASKET, INNER) and 1 W10528947 (HUB) and 1 W11239857 (BELT)"
We serviced a
GE REFRIGERATOR
Model GWE19JYLGFFS
Near Webster, NY 14580
James
Job Details: 09/20/2023
"Called techline. They had me check harness to mullion and connections to water lines. Found continuity through harness and power to mullion when in diagnostics cycle. Customer following up with customer service since they told customer that they would exchange unit if its still not functioning. J2 -6 j2-8 mullion ; ordrng 1 WR55X35345 (Ui) and 1 WR57X30890 (Valve), states that autho needed"
We serviced a
GE DRYER
Model DHDSR46GG7WW
Near Ontario, NY 14519
James
Job Details: 09/20/2023
Unit intermittent to start cycle and stops cycle prematurely. Timer knob loose. Need timer and knob. ; ordrng 1 Sh15 and 1 WE1M654 (Knob)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Clifton Springs, NY 14432
Jeremy
Job Details: 09/20/2023
"Unit not hooked up to water or drain. Lid strike broken. Replaced lid strike and tested lock, tested good. Unit will need to be hooked up if further service is required.; used 1 W11457841 (STRIKE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Clifton Springs, NY 14432
Jeremy
Job Details: 09/20/2023
"Unit has faulty suspension casting excessive shaking. Belt has come off and shield broken off. Motor pulley worn. Ordering shield, screws, belt, suspension, cam, motor and actuator.; rqstng P&A on 1 W11217817 (SUSPENSION) and 1 W11239857 (BELT) and 1 W10721967 (CAM) and 1 W11409708 (SHIELD) and 2 W11573574 (Screw)s and 1 W10913953 (Actuator) and 1 W11497303 (MOTOR)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Salina, NY 13088
Chuck G
Job Details: 09/20/2023
Replaced IM. Cycled unit. I explained to customer to give that unit 72 hours to start making ice. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Clyde, NY 14433
Jeremy
Job Details: 09/20/2023
"Oven not heating. Found it will light but not sensing flame causing lockout. Replaced ignitor, unit checks good.; used 1 Sh15 (Shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Williamson, NY 14589
James
Job Details: 09/20/2023
Replaced basket and suspension. Calibrated and tested high spin successfully.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Camillus, NY 13031
Chuck G
Job Details: 09/20/2023
Remove ice from evaporator using a steamer.I heater/harness and thermistor. After repair i discovered that the evap fan tested bad. Ordering evap fan motor W11559968. ; ordrng 1 W11559968 (Fan motor)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Clyde, NY 14433
Jeremy
Job Details: 09/20/2023
"Shifter not engaging cam all the way causing clicking noise and F7E1 error. Replaced cam and shifter, unit tested good. If problem persists order gearcase and control.; used 1 W10721967 (CAM), and 1 WPW10006355 (Actuator) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Camillus, NY 13031
Chuck G
Job Details: 09/20/2023
Customer stated that they can smell a burning smell while operating the unit. After inspecting unit i discovered that the motor tested bad. Ordering motor 279827 and blower wheel WP694089; ordrng 1 WP694089 (Blower wheel) and 1 279827 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Marcellus, NY 13108
Chuck G
Job Details: 09/20/2023
"Customer stated that unit is not cooling and is missing bins. After inspecting unit i found that the door switch was taped shut preventing control to be used and light not to come on, verified the missing bins. Ordering bin, meat tray and bottom shelf trim ; ordrng 1 WPW10234241 (Door trim) and 1 W11256433 (Meat pan) and 1 WP2256704 (Crisper)"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Skaneateles, NY 13152
Chuck G
Job Details: 09/20/2023
Replaced control. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Newark, NY 14513
Jeremy
Job Details: 09/20/2023
Unit not cooling. No frost on evaporator. Compressor is running. Sealed system leak. Ordering sealed system.; ordrng 1 W11625643 (Evaporator) and 1 W11504415 (8.5/8) and 1 W11504450 (4/1.8) and 1 W11656989 (Compressor) and 1 W11504432 (6/5) and 1 W11506619 (8 NK) and 1 W11506638 (8 Nav) and 1 W11109499 (Drier) and 1 W11504445 (5/4) and 1 W11504448 (5/1.8) and 1 W11506635 (Access Valve) and 1 W11504416 (8.5/6)
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Macedon, NY 14502
Jeremy
Job Details: 09/20/2023
Replaced control boards for both ovens not heating. Unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Farmington, NY 14425
Jeremy
Job Details: 09/20/2023
"Unit not completing cycles. Wash motor not running. Tested voltage to motor. Replaced sump and tested, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Williamson, NY 14589
James
Job Details: 09/20/2023
Unit delivered with damaged door. Replaced fridge door and inspected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Irondequoit, NY 14617
James
Job Details: 09/20/2023
Need parts that were ordered. Customer scheduled for Tues. ; schdld next appmnt for 9/26 TUE !
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Webster, NY 14580
Andres V
Job Details: 09/20/2023
UI display is starting to go out and can't see what setting is set to. Unit needs a UI. ; ordrng 1 W11632709 (Ui)
We serviced a
KENMORE WASHER
Model ="110.22892100"
Near Rochester, NY 14625
Andres V
Job Details: 09/20/2023
Pressure hose fell off again. I used zip tie to help hose stay on so doesnt come off during a cycle.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Rochester, NY 14608
Andres V
Job Details: 09/20/2023
Right side rack adjuster was broken the wheels came off. I replaced both sides and had customer test it out. Rack is now working properly ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Canandaigua, NY 14424
Jeremy
Job Details: 09/20/2023
"Control not sensing doors are closed when doors are closed. Tested all components in diagnostics, all checked good. Ordering control and LED board.; rqstng P&A on 1 W10843055 (Control) and 1 W10830288 (LED Board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Auburn, NY 13021
Chuck G
Job Details: 09/20/2023
"Customer stated that unit is not cooling. Unit is pulling 3.7 watts , should be 144 watts. Compressor tested bad. Ordering inverter W11320585, compressor W11455472 and lokrings ; ordrng 1 W11320585 (Inverter box) and 1 W11455472 (Compressor) and 2 W11504420 (8/6)s and 1 W11506635 (Access valve) and 1 W11504431 (7/5)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Cayuga, NY 13034
Chuck G
Job Details: 09/20/2023
Fresh food temp 38.9 and freezer temp .08. Replaced air diffuser and fresh food thermistor. Unit tested good
We serviced a
GE REFRIGERATOR
Model PVD28BYNCFS
Near Cayuga, NY 13034
Chuck G
Job Details: 09/20/2023
Installed spacers on freezer compartment track. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Auburn, NY 13021
Chuck G
Job Details: 09/20/2023
Customer canceled service.
We serviced a
IKEA OVEN
Model IBS550PWS00
Near Skaneateles, NY 13152
Chuck G
Job Details: 09/20/2023
Replaced led module. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWB300WQ2
Near Rochester, NY 14611
Andres V
Job Details: 09/20/2023
Unit had a F51 error code for motor rps failure. I put unit Into a drain and spin which it did spin but I could hear a noisey bearing. Gave customer a quote for bearing repair but he wants to invest in a new one. ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Rochester, NY 14626
Andres V
Job Details: 09/20/2023
Unit has no error codes and is agitating properly. I did see that fabric softener dispenser is damaged and not staying in place. ; ordrng 1 W11205050 (Dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, NY 14612
Andres V
Job Details: 09/20/2023
Installed new door switch on unit and cleared evaporator. Unit is cooling and working properly. ; ordrng 1 W11457217 (Door switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Hilton, NY 14468
Andres V
Job Details: 09/20/2023
Unit is not going into a defrost mode caused by a poor connection at the heater assembly. Ordering new assembly and thermistor clip.; ordrng 1 W11650661 (Heater assem) and 1 W11546684 (Clip)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14621
Andres V
Job Details: 09/20/2023
The wires going to drain pump broke off the connectors. I put new connectors on and then tested it. Unit is now draining and working properly.
We serviced a
GE WASHER
Model GUD27ESSMWW
Near Rochester, NY 14605
Andres V
Job Details: 09/20/2023
Found a sock stuck under motor causing belt to fall off. I took out all socks and reinstalled the belt then replaced the pump. Tested unit on a normal cycle I watched it fill then go into a wash. Tested pump out and watched for leaks.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Brockport, NY 14420
Dave L
Job Details: 09/19/2023
Freezer and fresh food are cooling poorly. Found partial frost pattern on freezer evaporator indicating a low side refrigerant leak. Fresh evaporator is not defrosting. Quoted for evaporator and fresh food harness with fan. Customer declined to repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Spencerport, NY 14559
Dave L
Job Details: 09/19/2023
Replaced lh slide that was stuck. Tests ok.
We serviced a
GENERAL ELECTRIC WASHER
Model GFW850SP0NR
Near Phoenix, NY 13135
Chuck G
Job Details: 09/19/2023
"Customer stated that the lock keeps clicking and door is leaking. Error code - latch failure. After inspecting unit i found that the bellow tested good, found detergent leaking into the door dripping onto the floor. Lid lock continues to click when activating lock. Ordering latch WH01X29528 and door WH10X29525; rqstng P&A on 1 WH01X29528 (Latch) and 1 WH10X29525 (Door)"
We serviced a
GE REFRIGERATOR
Model GYE22HSKESS
Near Rochester, NY 14624
Dave L
Job Details: 09/19/2023
Ice build up in freezer is keeping door from shutting. ClearedClogged defrost drain and removed ice from freezer.
We serviced a
GE WASHER
Model GFWN1100L0WW
Near Rochester, NY 14624
Dave L
Job Details: 09/19/2023
Found water supply leaking at the valve packing on shut off. This will require a plumber to repair. Also noticed thermal damage to dryer receptacle and cord. Left both units un plugged.
We serviced a
GE REFRIGERATOR
Model GTS22KYNCRFS
Near Rochester, NY 14624
Dave L
Job Details: 09/19/2023
Replaced control due to calibration issue. Customer to monitor.