Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 1615 customer reviews

Dave F.

Dave F.

WASHER WHIRLPOOL WTW7040DW0 F5 E3 F5 E2 . Lid lock error codes . Replaced lid lock with W10810403. Calibrated unit and ran in auto diagnostics. Unit tested good .; used 1 W10810403 (LID LOCK ASSY) from stock

Near Layton Street Rd, Lyons, NY 14489
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL KRFC302ESS02 Freezer door not shutting all the way . Used some shims for get the bottom of the T bracket that holds the door on better . Freezer door is now even and is closing as it should . Left brackets with customer.

Near Kilbourn Rd, Rochester, NY 14618
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE104DSS1 Customer stated unit would not drain. Checked for error codes unit was displaying (8-1) slow drain. Drained remaining water from unit with vacuum inspected pump. Impeller is failing to spin inside pump. Replaced pump Ran diagnostic cycleUnit draining as it should Unit tested good

Near Lake Rd, Ontario, NY 14519
Evan E.

Evan E.

DRYER WHIRLPOOL WED4815EW1 Customer stated that unit was producing long dry times. Upon inspection unsee dryer vent test kit to monitor air flow from unit. Unit tested good. Also visually inspected vent vent was clear of lint and debris. Customer stated they have been only using automatic dry setting. Suggesting to customer to run unit on timed dry for better results. Unit Itself tested good

Near Pear Tree Meadow, Ontario, NY 14519
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDT730PAHW0 "Replaced motor, unable to test."

Near W Ridge Rd, Rochester, NY 14626
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC500VW1 "Drain hose was installed too high to the rear edge of the sink, water was spraying above sink height due to clogged drain hose lint trap. Removed lint trap and readjusted hose. Unit testing good."

Near Creek Ridge, Pittsford, NY 14534
Evan E.

Evan E.

OVEN KITCHENAID KEBK101BSS00 "Customer stated unit would not power on. Control was unresponsive. Suspecting that thermal fuse had blown during self cleaning. Removed panel to test fuse. Fuse tested open. Replaced fuse. Ran test preheat to 350 degrees. Unit preheated as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"

Near Colten Ct, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW1 "Customer concerned about a knocking noise at the end of spin cycle. No error codes present. Put machine into manual diagnostics and tested the high and low spin speed. Could not recreate any issues. Tech line agent suggests normal operation. However, I put the machine into drain and spin. The machine finally did make a clicking noise as if it was attempting to switch gears. Replacing clutch & actuator.SR: 7724932358; ordrng 1 W10597177 (actuator) and 1 W10721967 (drive pulley)"

Near East St, Pittsford, NY 14534
Shaiman C.

Shaiman C.

WASHER MAYTAG MHW6000XW1 Re-diagnosing machine. Drum hesitates to spin freely both unplugged and plugged in. F6E1 error code. Attempted to start a diagnostics cycle. Door locked (C00). (C02) Cold water valve would spray into tub for a brief second then rest while still in C02 of verification cycle. After about 4 minutes machine then went back to C00 then UI display began flickering. Unit did not complete auto diagnostics cycle. Attempted to exit diagnostics mode. Door Lock did not disengage for about 5 minutes. Senior tech will make a visit to verify.; saved tckt

Near W Cavalier Rd, Scottsville, NY 14546
David L.

David L.

MICROWAVE WHIRLPOOL UMV1160CS6 Called tech line due to repeated door error ep 1 to ground with door shut they are recommending that we replace the harness and control. Sr7724932441; ordrng 1 W11106356 (cntrl-elec) and 1 W11300385 (HARNESS)

Near Edgemere Dr, Rochester, NY 14612
David L.

David L.

REFRIGERATOR FRIGIDAIRE FGHB2866PFJA Unit has frozen air returns . Suspecting an intermittent evaporator fan issue. Recomending replacing fan and thermistor. ; ordrng 1 241509402 (motor) and 1 5304502779 (board-main power) and 1 808137001 (thermistor)

Near Klem Rd, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL GX5SHDXVB03 Replaced light switch for no no power to bulb. Replaced I e maker and harness for heater stuck on. Replaced both freezer drawer slides for door not closing. Replaced the right fresh food door gasket for torn gasket. Ordering water valve for shorted valve. Customeraid for bin. ; rqstng P&A on 1 WP2315576 (valve-inlt)

Near Lalanne Rd, Rochester, NY 14623
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced freezer door for dent. Replaced ice door for dents. Reordering left ff door for damage out of box. ; ordrng 1 W11301204 (LEFT SS DOOR)

Near Hillside Ave, Rochester, NY 14610
Steve M.

Steve M.

REFRIGERATOR GE PSS23MGTCWW "Ordering heat r for open heAter. Defrosted evaporator. ; ordrng 1 WR51X10101 (heater & brkt asm), dspstn on spec-tagged invntry: 1 WR55X10942P CONTROL"

Near Fernboro Rd, Rochester, NY 14618
Steve M.

Steve M.

50#IM 18" FS KITCHENAID KUIC18PNXS2 "Found the water levels sensor is open and recirculating pump is very loud. Order pump assembly. ; rqstng P&A on 1 2313702 (water pump), states that autho needed"

Near W Henrietta Rd, Rochester, NY 14623
Shaiman C.

Shaiman C.

DRYER KITCHENAID KEYE670BWH2 "Checked all fuses, and start switch. Issue lays within the door switch. Must be replaced. ; dspstn on spec-tagged invntry: 1 W10820036 SWITCH"

Near Parker Dr, Pittsford, NY 14534
Evan E.

Evan E.

WASHER KENMORE 110.450914 Replacing pressure switch due to unit not spinning out load correctly. Items were coming out wet at end of cycle. Replaced switch Ran full express wash Unit tested good

Near Woodbury Pl, Rochester, NY 14618
Evan E.

Evan E.

DRYER GE DDE0580GALWH Customer stated they were experiencing long dry times. Upon inspection discovered that unit was very dirty and vent was full of lint. Cleaned entire machine. Unit functioning as it should otherwise. After cleaning unit ran test cycle. Unit tested good

Near Alliance Ave, Rochester, NY 14620
Evan E.

Evan E.

DISHWASHER KITCHENAID KDPE234GPS0 Customer stated unit was not pumping water through cabinet. Upon inspection discovered that unit was flashing error code 4-3(wash motor not running) and 7-1 (no heat ) Attempted to run diagnostic cycle Unit would fill and drain but never move water through cabinet. Unit needs sump & motor. No heat error code is due to water sitting in cabinet for too long and wash motor failing to move water. Replaced sump & motor Ran diagnostic cycle to calibrate machine and clear codes Unit tested good

Near Brook Trout Ln, Rochester, NY 14622
Shaiman C.

Shaiman C.

WASHER GE WJRR4170G1WW Lid switch tested good for continuity. Motor should be replaced. Customer declined further repair.

Near Laredo Dr, Rochester, NY 14624
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED7000DW1 "hinges are missing that holds the lid down, & a rock was stuck next to the felt that is mounted behind the felt on the front cabinet panel. Removed rock and installing brackets.; ordrng 2 W10641296 (hinge)s and 1 W10861225 (handle)"

Near Davis St, Rochester, NY 14605
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC465HW2 "Customer concerned about multiple noises, more specifically in the bulky item cycle. No error codes present. Further investigation lead to discovery of the sound emitting from the household pipes due to high water pressure. House hold pipes shake every time the water valves in the machine close resulting in a thumping noise that can be heard in the upper level of the home. Closed the inlet water valves to positions where the thump is less significant. Customer is satisfied, unit testing good."

Near Brandywine Ln, Rochester, NY 14618
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL MVWB7625FW3 "Customer concerned about a clunking noise when machine is filling. Noise is emitting from household pipes when the machine water valves switch between hot and cold. Closed household water valves slightly to reduce noise. Customer is satisfied. As for the grease in the tub, could not come to a logical conclusion as to where it could be coming from. Most possibly a supernatural phenomenon which can not be explained. Unit testing good."

Near Wexford Glen, Pittsford, NY 14534
David L.

David L.

REFRIGERATOR GE TFX22ZAS Replaced defrost heater. Removed and cleaned drain tube.

Near Wintergreen Way, Rochester, NY 14618
David L.

David L.

REFRIGERATOR KITCHENAID KRFF507ESS 10256297-1Unit had a frosted evaporator. Defrosted unit and changed to 8 hour defrost. Unit covered under new leaf warranty

Near Golden Locust Cir, Penfield, NY 14526
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL GX5SHDXVB03 Replaced light switch for no no power to bulb. Replaced I e maker and harness for heater stuck on. Replaced both freezer drawer slides for door not closing. Replaced the right fresh food door gasket for torn gasket. Ordering water valve for shorted valve. Customeraid for bin. ; rqstng P&A on 1 WP2315576 (valve-inlt)

Near Lalanne Rd, Rochester, NY 14623
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDX655DW1 Ship direct new handle; ordrng 1 W10861225SHIPDIRECT (SHIP DIRECT )

Near East St, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR JENN AIR JFC2089HEP Found i pinched the water line on previous visit causing no water ti refrigerator. Moved line and taped to wall to prevent from pinching. Covered under appliance tec warranty.

Near Meadow Ln, Rochester, NY 14618
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced ice maker for no ice production. The new ice maker called for water as soon as it was installed. The ice maker tests good.

Near Penhurst St, Rochester, NY 14619
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer complaining of dishes not drying. Found no error codes and unit passed all tests in diagnostics. The heater turned on and heated. Recommended to use hot water at sink prior to use and use the high temp cycles for better drying. The dispenser door came off. Reassembled door. If door comes off again preorder W10888684 door.

Near Davis Rd, Churchville, NY 14428
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KFIS29BBMS00 Replaced reservoir for leaking ta the filter connection. The reservoir tested good with no leaking.

Near Bello Ct, Rochester, NY 14624
Evan E.

Evan E.

WASHER MAYTAG MVWX655DW1 Replacing control board due to unit not spinning out correctly. Unit would not engage into spin during normal cycle. Replaced control Ran diagnostic cycle Ran calibration cycle Ran unit in manual test mode on high spin. Unit tested good

Near Granada Cir, Rochester, NY 14609
Dave F.

Dave F.

REFRIGERATOR MAYTAG MFX2676FRZ00 Fresh food section 38 freezer is 0 degrees . Found fresh food section was frosted up .called techline SR 7724931673 checked all thermistors in unit tested good . Changed defrost from adaptive to timer . Defrosted unit . Checked thermistor position. Tin foil taped and zip tied the thermistor . Checked fans . They are working . Ran test four in diagnostics. Passed . Unit tested good .

Near Meadow View Dr, Lima, NY 14485
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 Freezer is all frosted up . Refrigerator is new . Found that the door gasket .was not sealing all the way . Heated up gasket . Reseated gasket . Door is now sealing .

Near Hathaway Dr, Farmington, NY 14425
Dave F.

Dave F.

WASHER WHIRLPOOL NTW4516FW3 Washer is not leaking . Tested unit . Found there is a leak . From the drain pipe in the wall . Washer is within warranty.

Near Karen Pl, Farmington, NY 14425
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Complaint is water leaking from dispenser . Dispenser area was dry . When arrived . Checked temperatures in freezer was a little warm . Ice may be melting from ice maker and coming out of bin . Adjusted the refrigerator temperatures and damper . Customer will monitor.

Near Bent Oak Trail, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 Called techline SR 7724892967 . Replaced water valve and control on refrigerator. Water dispenser still not working . Tested power at water valve no power. Checked water pad . Tested good . Tested power at wire harness above led light no power . Techline thinks it's the wire harness inside the refrigerator cabinet. Refrigerator deemed unrepairable .

Near Castle Rock Cir, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL KBFA25ERSS01 Replaced ice maker due to heater not turning on when cycle icemaker . Tested unit . Tested good.; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER

Near Kitty Hawk Dr, Pittsford, NY 14534
David L.

David L.

REFRIGERATOR KENMORE 61984100 Compressor is very loud. Not recommending a repair due to age of the unit.

Near Russell Ave, Rochester, NY 14622
David L.

David L.

REFRIGERATOR KENMORE 253.50683 Icemaker supply tube frozen. Icemaker filling partially. Water pressure is low. Recommending new filter.

Near Mathews St, Rochester, NY 14607
David L.

David L.

WASHER WHIRLPOOL WTW5000DW1 "Unit was making a loud noise during agitate. Inspected cam and belt. Tightened pulley. Unit testing good. Ran auto test; dspstn on spec-tagged invntry: 1 W10528947 HUB 1 W10721967 CAM , and 1 W11035751 GEARCASE"

Near Nantucket Rd, Rochester, NY 14626
Dave F.

Dave F.

RANGE JENN AIR JJW2827DS01 Replaced user interface for not responding to touch and having a stuck key error . Tested unit . Tested good .

Near Medford Way, Victor, NY 14564
David L.

David L.

DISHWASHER MAYTAG MDB8949SBW3 Replaced broken keypad that was falling off

Near Ireland Rd, Brockport, NY 14420
Evan E.

Evan E.

DISHWASHER KITCHENAID KUDC10IXBL Customer stated that unit was not responding to commands. Upon inspection unit was flashing all lights on control panel. Removed door and unplugged control and UI. After reseating connectors unit was functioning as it should. Go unit into diagnostic checked for error codes unit was displaying code 7-1 no heat. Due to water sitting inside of unit. Ran full diagnostic cycle Unit completed cycle Unit functioning as it should Unit tested good

Near Parkview Dr, Rochester, NY 14625
Evan E.

Evan E.

DRYER WHIRLPOOL LEQ7030KQ1 Customer stated that unit was not tumbling but still heating. Upon inspection discovered that belt had broken. Suggesting use of dryer repair kit. Installed dryer repair kit Replaced belt rollers and pulleyRan test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT

Near Dorking Rd, Rochester, NY 14610
Evan E.

Evan E.

DISHWASHER MAYTAG MDBH969AWB5 Replacing gasket and chopper due to unit leaking water from corners and unit missing chopper. Replaced gasket and chopper. Ran test cycle unit tested good Also tightened door screws and handle screws as courtesy ; dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE

Near New Wickham Dr, Penfield, NY 14526
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 Replaced both controls and thermistor . Defrost sensor was showing open previously . After replacing parts . The defrost sensor now passes in diagnostics. Unit tested good .

Near Brace Rd, Victor, NY 14564
Steve M.

Steve M.

WASHER MAYTAG MHW6000XW1 The motor will not start tested ccu and it will not send power to mcu. Called tech line and they fell it is the mcu. Explained to custom er that it still a guess. The customer is going to replace.

Near W Cavalier Rd, Scottsville, NY 14546
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB855DC2 Replaced valve and tested good.

Near Howard Rd, Rochester, NY 14606
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL KRFC302ESS02 Freezer door not sealing correctly. Heated up gasket still not sealing the door is not sealing evenly across the entire unit . Called techline SR 7724928357 . Was told to order new rails . Left hand fresh food door has a ding in it . Ordering a new door .13094747SQ; ordrng 1 13094747SQ (dor-fip ss) and 1 WPW10544403 (bracket) and 1 WPW10544404 (bracket)

Near Kilbourn Rd, Rochester, NY 14618
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTE104ESS0 Found wash pump not pushing water causing poor wash. Ordering wash pump; rqstng P&A on 1 WPW10605057 (pump and motor assy)

Near Botwood Ln, Rush, NY 14543
Shaiman C.

Shaiman C.

WASHER MAYTAG MHW5500FW1 "Replaced control. UI is not needed, unit is testing good."

Near E Henrietta Rd, Rush, NY 14543
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDX655DW1 "Adjusted catch, customer is satisfied. ; dspstn on spec-tagged invntry: 1 WPW10610880 CATCH"

Near Cathedral Oaks, Fairport, NY 14450
Dave F.

Dave F.

RANGE KENMORE 790.909346 Broiler is broken and not heating . Control is sending power to broiler when it's supposed to be on . Replaced broiler . Tested good. Tested baked for power and turning on . Tested good . Tested oven to pre heat . Tested good .

Near Traditions Pl, Henrietta, NY 14467
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE234GPS0 Replacing door gasket due to unit continuing to drip from left side of unit while running. Drip was Minimal but still dripping. Replaced gasket. Ran full express wash and watched for drips. Could not replicate issue once new gasket was installed. Unit tested good

Near Brantley Way, Penfield, NY 14526
Evan E.

Evan E.

MW-HOOD COMBO AMANA AMV1160VAW3 Replacing door handle on microwave due to old handle breaking. Replaced handle Unit tested good

Near Larchwood Dr, Pittsford, NY 14534
Evan E.

Evan E.

DRYER WHIRLPOOL WED8500BW0 "Unit was still squeaking after repair. Replaced rollers, pulley and belt due to this issue. Ran test cycle. Unit tested good ; used 1 4392067 (REPAIR KIT) from stock"

Near Falling Brook Rd, Fairport, NY 14450
Evan E.

Evan E.

COOKTOP WHIRLPOOL RF365PXWN-0 Replacing bake element due to old element cracking causing unit not to heat. Replaced bake element ran test preheat unit tested good

Near Galley Hill Ln, Fairport, NY 14450
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW5640XW3 Unit will not lock lid to start cycle. Control is sending power to lid lock. Latch should be replaced. Shipping part to customer.; ordrng 1 W10404050SHIPDIRECT (SHIP DIRECT)

Near Atlantic Ave, Fairport, NY 14450
Evan E.

Evan E.

DRYER MAYTAG MED5500FC0 "Customer stated unit was producing loud squeaking noise while in spin. Upon inspection discovered that idler pulley and both rear rollers were sticking causing noise. Replaced rollersReplaced pulley Ran test cycle for customer Unit tested good ; used 1 279640 (PULLEY-IDLER), and 1 349241T (ROLLER-SUPPORT 2PK) from stock"

Near Lake Rd, Williamson, NY 14589
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Replacing evaporator fan motor due to fan failing to run and not cooling refrigerator. Replaced fan motor Tested fan motor in diagnostic Fan tested good Also replacing roller on bottom of Fridge due to old wheel cracking. Replaced RollerUnit tested good

Near Bailey Rd, Ontario, NY 14519
Evan E.

Evan E.

RANGE WHIRLPOOL WFE770H0FZ1 Replacing lite socket due to old socket shorting out causing bulb to blow each time new bulb was installed. Replaced lite socket Tested socket Unit tested good

Near Honeysuckle Tr, Ontario, NY 14519
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF707ESS01 Water dispenser making noise . Checked filter .removed filter same result called techline SR 7724929456. Suggested to replace the water valve inside cabinet first see if that fixes the issue . If not replace rear water valve .; ordrng 1 W10865826 (valve) and 1 WPW10341329 (water valve assy)

Near Song Hill Ln, Victor, NY 14564
Evan E.

Evan E.

OVEN WHIRLPOOL WOD51ES4ES00 Customer stated that unit was flashing f1e1 error code during bake cycle. Tech sheet calls for replacement of main control board in relation to this code. Replaced control board Ran test preheat to 350 on both ovensUnit tested good

Near Curtice Park, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR MAYTAG MFT2776FEZ00 Light out in the freezer section replaced led light . Lights came back on . Tested good .

Near Spotts Cir, Churchville, NY 14428
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL ED5LHEXTD00 Freezer drain was plugged causing water to come out of the front. Cleared drain . Tested good .

Near Upper Valley Rd, Rochester, NY 14624
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KSF26C4XYY03 Ice maker still isnt working called Techline SR 7724925104 he said to order the other control board . W10870822 . Replaced board . Tested unit in test 15 passed . Wasn't before . Tested good .

Near Miyah Dr, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFC300EBS00 Freezer has some ice build in inside causing the door switch to freeze and not work . Checked gaskets . Found a part that was not sealing all the way . Heated gasket up . Reseated and sealed cabinet tested unit . Tested good .

Near Rowland Pkwy, Rochester, NY 14610
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT771REYB00 Tube ordered was incorrect. Ordering new tube.; ordrng 1 WPW10306394 (tube-water)

Near Creek St, Rochester, NY 14625
David L.

David L.

REFRIGERATOR MAYTAG MFI2269VEM6 High voltage board has failed ordering HV control; ordrng 1 WPW10310240 (cntrl-elec)

Near Harding Rd, Rochester, NY 14612
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KFCS22EVWH5 Replaced gasket for torn gasket. The gasket checks good.

Near Locke Dr, Pittsford, NY 14534
Steve M.

Steve M.

WASHER WHIRLPOOL WTW8500BC0 Replaced bearing for loud bearing. The washer tested good. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING

Near Elmwood Hill Ln, Rochester, NY 14610
Steve M.

Steve M.

RANGE KITCHENAID KSGB900ESS0 Replaced user interface for f2e1 error. The range tested good

Near Ashbourne Rd, Rochester, NY 14618
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDF775SAYB3 Customer stated unit was filling with water but never moving water through the cabinet. Upon inspection discovered unit was displaying error code 4-3 wash motor not running. Quoted customer to replace wash motor. Customer doesn’t not want to proceed due to age of machine. Collecting service call fee

Near Little Pond Way, Webster, NY 14580
David L.

David L.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced sump due to open wash motor.

Near Country View Terrace, Brockport, NY 14420
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDX6STBW Start button tested good. Thermal fuse was blown. Replaced. ; used 1 WP3392519 (FUSE-THERMAL) from stock

Near Lyell Ave, Rochester, NY 14606
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRMF706EBS01 Checked refrigerator temperatures 39 in fresh food . 8 in the freezer . Replaced all boards due to power shutting off. Customer mentioned freezer fan had acted up once . Customer will monitor.

Near Walling St, Victor, NY 14564
David L.

David L.

RANGE MAYTAG MGR675EDS Re tapped front right burner screw holes that the the burner could be properly fastened. Burner lights and burns properly.

Near Hindsburg Rd, Albion, NY 14411
David L.

David L.

WASHER WHIRLPOOL WTW5000DW2 Belt guard was loose causing a noise during washing. Checked and cleaned drain pump and adjusted cover. Ran auto test.

Near Brianna Ln, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF555SDHV Raised door to seal ice room. Left hinge and closer with the customer. Sealed air bleed. Customer to monitor.

Near Shorewood Trail, Ontario, NY 14519
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Led in fresh food section was not entirely seated. Reseated. Unit tested good.; dspstn on spec-tagged invntry: 1 W10830288 CNTRL-ELEC

Near Yarkerdale Dr, Rochester, NY 14615
David L.

David L.

DISHWASHER KITCHENAID KUDC10IXWH8 Unit was leaking due to oversudsing. Cleared suds and went over use and care with the customer.

Near Luddington Ln, Rochester, NY 14612
David L.

David L.

DISHWASHER WHIRLPOOL WDF330PAHW1 Customer is experiencing water hammer when the dishwasher is filling. Shut off valves are stuck. Recommending that the customer Have a licensed plumber repair supply as needed.

Near Darrington Dr, Rochester, NY 14626
Steve M.

Steve M.

WASHER FRIGIDAIRE FFFW5000QW0 Customer complained of black stains getting on clothes. Customer feels its grease and has tried to remove stains and they would not come out. Ran the washer in spin cycle and it worked as expected. It was not loud at all. Inspected back of washer and found no signs of grease or wear. Wiped the inside of washer with a white paper towel and it came out white with no signs of black residue. Told customer to run a clean wash cycle with affresh and then wash some white shop towels to see if residue is coming from machine.

Near Parker Rd, Newark, NY 14513
David L.

David L.

REFRIGERATOR KITCHENAID KRMF606ESS01 Freeze bin was not clipped in properly casing the door not to shut. Adjusted freezer bin and aligned rails. Seal is making good contact. Customer to monitor.

Near Sarah Cir, Spencerport, NY 14559
Steve M.

Steve M.

WASHER MAYTAG MVWC565FW1 Replaced water valve for cold solenoid not running. The washer tested good.

Near Bohner Rd, Phelps, NY 14532
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 Replaced compressor for not cooling. The refrigerator tested good. ; dspstn on spec-tagged invntry: 1 WP2315539 MOTOR-EVAP

Near Pilgrimport Rd, Lyons, NY 14489
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB765FW3 "Replaced water inlet valve, unit testing good."

Near McNaughton St, Rochester, NY 14606
Evan E.

Evan E.

RANGE WHIRLPOOL GFG471LVS0 Customer stated that unit was flashing feature not available when attempting to use warning drawer. Checked for codes unit was displaying error code f6e3 runaway oven temperature. Tech sheet calls for replacement of control. Ordering control and temp sensor ; ordrng 1 WPW10157245 (CONTROL ) and 1 WPW10181986 (TEMP SENSOR )

Near Oakdale Dr, Rochester, NY 14618
David L.

David L.

RANGE GE NA123 Got it.

Near Arlington St, Rochester, NY 14607
Evan E.

Evan E.

DRYER WHIRLPOOL WED9200SQ1 Customer stated unit was not heating. Upon inspection discovered that heating element had broken and mad contact with cabinet. Element had gone bad. Replaced element. Ran test cycle Unit tested good

Near Silverheel Run, Webster, NY 14580
Evan E.

Evan E.

WASHER MAYTAG MVWC350AW1 Customer stated unit was starting cycle on its own they need to shit off power to machine each time they are finished using it. Power was off to machine upon arrival . Once powering unit up unit immediately began to start cycle without selecting any functions. Canceled cycle and checked for codes. No codes were present. Replaced control Ran test cycle Unit tested good

Near Forest Lawn Rd, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found ice maker not calling for water that was preventing ice production. Replaced ice maker and it tested good ; used 1 W10884390 (ICEMAKER) from stock

Near Braunston Dr, Fairport, NY 14450
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW0 "Replaced agitator, unit testing good."

Near Brasser Dr, Rochester, NY 14624
Shaiman C.

Shaiman C.

DISHWASHER MAYTAG MDB4949SHZ0 Could not find any issues.

Near W Ridge Rd, Rochester, NY 14626
David L.

David L.

WASHER WHIRLPOOL WTW5600SQ0 Gearcase is stripped. Warranty company denied repair.

Near Elmgrove Rd, Rochester, NY 14606
David L.

David L.

WASHER MAYTAG MHW3505FW Dispenser siphon not working well. Adjusted dispenser. Left housing with customer. UI displaying 8 when unit is off ordering UI; ordrng 1 W10911040 (panel-cntl)

Near Manitou Rd, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Evaporator Fan connector was loose. Re established connection. Thawed frozen water reservoir .

Near Olde Erie Trail, Rochester, NY 14626
David L.

David L.

WASHER KENMORE 110.2613241 Installed water valve.

Near Burley Rd, Rochester, NY 14612
David L.

David L.

WASHER WHIRLPOOL WTW5600XW Unit has a worn transmission quoted 497.25 for gearcase. Customer is going to replace.

Near Thatcher Rd, Rochester, NY 14617
David L.

David L.

WASHER MAYTAG MVWB765FW3 Clothes have white residue. Documented with tech line . Recommending switching detergent brands and using less detergent. Sr7724915363

Near Elsworth Dr, Rochester, NY 14615
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Unit was not defrosting. Defrost sensor testing open in diagnostics. Sensor homes out correctly and passed diagnostics when plugged back in. Defrosted coil and documented with tech line sr7724916980

Near Nichols St, Spencerport, NY 14559
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KSF26C4XYY03 "Found the black wire to the ice maker is broken inside door causing ice maker to not get power. Ordering door ; rqstng P&A on 1 LW10410951 (dor-fip ms), states that autho needed"

Near Harris Rd, Webster, NY 14580
Evan E.

Evan E.

OVEN KENMORE 790.481438 Replacing bake element due to old element coil shorting out causing unit not to heat correctly. Replaced bake element Also repaired back panel on unit due to panel vibrating when unit would be preheating. Reinstalled unitUnit tested good

Near Waterworks Ln, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found very low water flow coming to the refrigerator. The ice maker fill tube had filled with ice and burst. Ordering fill tube ; ordrng 1 67006317 (tube-water)

Near Bay Rd, Webster, NY 14580
Evan E.

Evan E.

DRYER WHIRLPOOL WED8500BW0 Customer stated unit was producing loud squeal while in spin. Upon inspection discovered that idler pulley and rollers were sticking causing issue. Cabinet also needed to be cleaned blower was completely clogged with lint.Cleaned rollers and pulleyCleaned cabinetRan test cycle Unit tested good

Near Falling Brook Rd, Fairport, NY 14450
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL ED5VHEXVB09 Customer stated unit was leaking water from back off unit. Upon inspection discovered that drip tray was full of water. Removed drip tray to inspect drip tube. Discovered that drip tube was frozen. Steamed tube and reinstalled.Unit tested good

Near New Wickham Dr, Penfield, NY 14526
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT318FZDB Found defrost drain was plugged causing ice accumulation in freezer and leaking. There was frost on top of evaporator and ice around the sides of evaporator. Removed all frost and ice. Pulled unit out and inspected the drain line behind u it and it was not plugged. The refrigerator is working as expected.

Near Hidden Valley Trail, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFI2570FEW01 Replaced damper for freezing in fresh food section and water valve for loud operation when calling for ice. The refrigerator tested good

Near Marquart Dr, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT541SZHV00 "The freezer had frost on top front and the fresh food section had condensation accumulation on ceiling of fresh food section. Replaced fan for improperly pushing air. The door had a creeking sound when pulled to all the way open position. Adjusted left caster and the sound is gone ; dspstn on spec-tagged invntry: 1 819043 PROBE-HEAT , used 1 WP2315539 (MOTOR-EVAP) from stock"

Near Clarendon Ct, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 Freezer frozen up went into diagnostics. Tested each function the defrost sensor says it is open . Called techline SR 7724911962 he suggested changing thermistor and could also be the controls . Ordering user interface W11214887 control W11196400 and new thermistor WPW10384183 defrosted freezer evap .; ordrng 1 W11196400 (cntrl-elec) and 1 W11214887 (cntrl-elec) and 1 WPW10384183 (thermistor)

Near Brace Rd, Victor, NY 14564
Shaiman C.

Shaiman C.

WASHER AMANA NTW4516FW3 "Lid unlocked very shortly after connecting to power. F2E1 F8E1 stored. Ran unit in auto diagnostic cycle with no issues. No new error codes. As for the F8E1 error code, Customer most likely had inadequate water pressure. Unit testing good."

Near Lake Ave, Rochester, NY 14613
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW1 No error codes present. Completed auto diagnostics with no issues. Also tested high and low speed spin in manual diagnostics. No issues present.

Near Lake Ave, Rochester, NY 14613
Shaiman C.

Shaiman C.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Replaced door, transferred handle and emblem. Unit testing good."

Near Marketplace Dr, Rochester, NY 14623
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL GS6SHAXKQ01 Ice maker not making ice . There is power going to ice maker . Called techline SR 7724915983 . Checked power at control board for ice maker found there is power but it is not sending signal to run icemaker . Ordering board W10757851; rqstng P&A on 1 W10757851 (optic bd set ref)

Near Warren Ave, Rochester, NY 14618
Steve M.

Steve M.

REFRIGERATOR MAYTAG MZD2752GRS Replaced ice maker frame that holds auger motor and crush solenoid. The not tests good.

Near Dovehill Cir, Penfield, NY 14526
David L.

David L.

RANGE WHIRLPOOL WFG505M0BW2 "Unit requires more parts due to fire. Wiring harness, burners, switch/ ignitor harness are also needed.; ordrng 1 W10836473 (harns-wire) and 1 W10914403 (WIRE HARNESS) and 4 WP3368921 (screw-torx)s and 4 WP8273062 (screw)s and 2 WPW10183368 (cap-burner)s and 1 WPW10183369 (cap-burner) and 1 WPW10183370 (cap-burner) and 1 WPW10515453 (burnr-head) and 1 WPW10515454 (burnr-head) and 2 WPW10515455 (burnr-head)s"

Near S Main St, Albion, NY 14411
Dave F.

Dave F.

RANGE KITCHENAID KSIB900ESS1 F6E1 error code tested oven sensor tested good and in range . Unit needs control . Control is cover by 60 months warranty.Replaced control tested unit . Tested unit Tested good .

Near Post Side Ln, Pittsford, NY 14534
Dave F.

Dave F.

DISHWASHER WHIRLPOOL KDTM354ESS3 "F5E1 error code door stuck up . Dishwasher stops mid cycle and door is open Service pointer W10914584B . Replaced top rack rails due to opening door , tested unit in auto diagnostics. Tested good .; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"

Near Roby Dr, Rochester, NY 14618
Dave F.

Dave F.

MICROWAVE WHIRLPOOL WMH53521HZ2 Light hood light on microwave is staying on and not turning off . Microwave needs new control W11182110; dspstn on spec-tagged invntry: 2 8206232A BULB

Near Hamlin Dr, Canandaigua, NY 14424
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Dishwasher top rack adjusters broken . Replaced adjuster on top rack . Tested unit in auto diagnostics. Tested good .

Near Musket Ln, Pittsford, NY 14534
Dave F.

Dave F.

OVEN WHIRLPOOL GFE461LVB0 F6E1 run away temperature . Found the broiler was stuck on and would not turn off. Checked temp sensor ohms were within range . Replaced control tested unit . Tested good

Near Hunters Ridge, Ionia, NY 14475
David L.

David L.

WASHER MAYTAG MVWB766FW1 Pressure sensor not operating on control board. Replaced control board. Tested good.; dspstn on spec-tagged invntry: 1 WP353244 HOSE

Near Phillips Rd, Holley, NY 14470
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB765FW2 "F3E2 F8E1 F0E4 F0E3 error code on arrival. Will not dispense warm water in auto diagnostics, customer also concerned the unit won’t spin clothes out completely. Replaced water valve. Calibrated then ran auto diagnostics, tested spin in manual diagnostics. Unit testing good."

Near Atlantic Ave, Rochester, NY 14609
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Ice bin and shaft are not locking together venting ice from dispensing. Ordering bucket and shaft; ordrng 1 WPW10347093 (ice container) and 1 WPW10347114 (shaft)

Near NY-31, Holley, NY 14470
Dave F.

Dave F.

REFRIGERATOR AMANA ABR1927FES Freezer not defrost and causing the fresh food section to warm . Customer defrosts unit then it works for a while . Just needs jazz board 12002756 . Comes in a kit . Customer will see if the repair is worth it .

Near Red Fox Dr, Canandaigua, NY 14424
Steve M.

Steve M.

WASHER MAYTAG MVWC565FW1 Tested washer and found no error codes. The hot and cold both worked as expected. Ran diagnostics and the washer passed all tests.

Near Oak Manor Ln, Pittsford, NY 14534
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDP370PAHW0 Tested dishwasher and found no error codes. The dishwasher ran through all the tests and passed all the tests. The heater turned on as expected. Took console off and inspected the control and found no evidence of burning. No signs of burning smell other than the heat from the heater the dishwasher tested good.

Near Honeoye Falls 6 Rd, Rush, NY 14543
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW87HEDW1 "Customer concerned with the unit leaking water. F5E2 F8E3 error codes.Placed unit into automatic test mode. Could not re-create a leaking event. After further investigation, found the drain in the bellow was plugged. Removed blockage to the best of ability. Unit testing good."

Near Winterset Dr, Rochester, NY 14625
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE234GPS0 customer stated Unit is still dripping from front left corner of machine. Ran diagnostic cycle small amount of water dripping from left corner of door. Ordering door seal ; ordrng 1 W11177741 (DOOR GASKET )

Near Brantley Way, Penfield, NY 14526
Evan E.

Evan E.

DRYER WHIRLPOOL WED5800BW0 "Customer stated unit was not heating. Upon inspection checked thermal fuse ,thermal cut off and hi limit thermostat all for continuity. All fuses tested closed. Following tech sheet ohmed out p14 connector was receiving 13.3k tech sheet is calling for replacement of main control for any ohm reason between 5-15kUnit needs control board Customer does not want to proceed with repair at this time Collecting service call fee"

Near Monroe-Wayne County Line Rd, Fairport, NY 14450
Evan E.

Evan E.

OVEN MAYTAG MER6600FZ1 Customer stated door was not shutting correctly due to hinges. Upon inspection discovered that hinge bushing on left side has broken causing door not to shut. Replaced hinges reinstalled door. Unit tested good

Near Waterbury Rd, Sodus, NY 14551
Evan E.

Evan E.

DISHWASHER KITCHENAID KUDS35FXSS5 Customer stating unit is still leaking from corners of door. Ran diagnostic cycle. Unit was flashing error code 10-1 for dispenser motor electrical problem. Ran diagnostic cycle unit Completed cycle as it should. Gasket that was previously installed was not even reinstalled gasket correctly. Ran diagnostic cycle again. Could not get unit to drip at corners. Unit tested good customer to contact office if issues persists ATEC WARRANTY

Near Gas Light Ln, Rochester, NY 14610
Evan E.

Evan E.

DISHWASHER FRIGIDAIRE FRID24740F0A Customer stated that UI was not accepting commands and unit was stopping itself during cycle. Upon inspection discovered that customer was selecting cycle but never hitting start for cycle to begin. Went over proper cycle selection with customer and control panel functions. Ran full quick wash while in home unit completed cycle as it should. Customer to run full normal cycle and contact office of issue is to persist. Collecting service call fee

Near Samala Cir, Rochester, NY 14625
Evan E.

Evan E.

MICROWAVE WHIRLPOOL WMH32519HT2 "Replaced diode due to unit making sputtering noise when starting cycle. Noise is intermittent and does not happen each cycle. Unit is still making noise after replacement of diode. Noise is coming from transformer. Ordering transformer ; ordrng 1 W10836753 (TRANSFORMER ), used 1 WPW10492276 (DIODE) from stock"

Near Bluestone Hollow, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER MAYTAG MDBH969AWB5 Customer stated unit was leaking from door and was not cleaning properly. Upon inspection discovered that door seal was worn on left side causing leaking. Also discovered that unit was missing chopper. Ordering door seal and chopper ; ordrng 1 W10083957V (CHOPPER ) and 1 W10542314 (DOOR SEAL )

Near New Wickham Dr, Penfield, NY 14526
David L.

David L.

DRYER AMANA NED4655EW1 "Replaced thermal cut off and thermal fuse due to unit not heating. Checked venting. Recommending that the venting be replaced; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT , used 1 WP3390719 (FUSE-THERMAL) from stock"

Near Curtisdale Ln, Hamlin, NY 14464
David L.

David L.

REFRIGERATOR KITCHENAID KFIS29BBBL00 Unit is building ice in the freezer due to a clogged drain tube. Cleared ice from freezer and cleaned tube.

Near Bello Ct, Rochester, NY 14624
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Unit was not making ice. Freed stuck ice cubes that were preventing the mold from turning. Unit tested good afterwards. Had unit fill. Customer to monitor. If problem persists pre order w10300024 ice maker. Icemaker seal is making good contact with the ice bucket.

Near Penhurst St, Rochester, NY 14619
David L.

David L.

RANGE WHIRLPOOL WFG320M0BS3 Customer complaint of broil taking too long/ cycling off too often. Preheated broil to 525. Sr7724901687Oven cycling at an average of 495. Calibration was set at -20 calibrated to +10 documented with tech line.

Near Frear Dr, Rochester, NY 14616
David L.

David L.

RANGE WHIRLPOOL WFG320M0BW2 Unit was in control lock. Removed control lock. Oven and burners testing good.

Near Cunningham St, Rochester, NY 14608
David L.

David L.

REFRIGERATOR GE TFX22ZAS "Defrost heater was open . Ordering heater. ; ordrng 1 WR51X442 (heater,defrost), dspstn on spec-tagged invntry: 1 WR55X10942P CONTROL"

Near Wintergreen Way, Rochester, NY 14618
David L.

David L.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ00 Unit was. To defrosting properly. Removed frost from the evaporator and replaced faulty jazz board. Customer to monitor. ; used 1 WPW10503278 (ADC - JAZZ) from stock

Near Fair Oaks Ave, Rochester, NY 14618
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Found items blocking rear of both fresh food Shelves restricting airflow. Moved items Away from back wall. Restricted air to crisper and turned freezer up Quoted customer for filter EDR4RXD1 66.00 plus tax. Eat paper quote. Unable to get email address. ; rqstng P&A on 1 EDR4RXD1NOTYETPAIDFOR (FILTER), states that autho needed"

Near Mercer Ave, Rochester, NY 14606
David L.

David L.

WASHER MAYTAG MHW5500FW Replaced damaged drain pump. Unit tested good.

Near Redman Rd, Brockport, NY 14420
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Replaced evaporator due to a low side leak causing poor cooling. Customer to monitor. ; used 1 WPW10143759 (DRIER-UV DYE) from stock

Near Canal Rd, Holley, NY 14470
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW1 F8E1 error code on arrival. Customer concerned that machine won’t drain and spin out clothes in normal cycle; has to manually put machine into drain and spin. No abnormal operation in auto diagnostics. Control board should be replaced.; ordrng 1 W11116592 (cntrl-elec)

Near Granada Cir, Rochester, NY 14609
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW5620HW Customer concern is the unit vibrates excessively during spin cycle. Inspected the suspension leveling feet rotor in basket. Any and all vibration appears to be normal machine operation. Called tech line to verify and document. Unit tested good.SR: 7724899994

Near Nadine Dr, Webster, NY 14580
Steve M.

Steve M.

RANGE MAYTAG MER8800FZ2 Replaced broken block terminal. Installed cord and tested. The range tested good.

Near Wadsworth St, Geneseo, NY 14454
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 The diffuser is grinding when opening and closing. Ordering diffuser; ordrng 1 W11164593 (DIFFUSER)

Near Anderson Rd, Linwood, NY 14486
Steve M.

Steve M.

OVEN-MW COMBO KITCHENAID KBHS179BSS00 Th customer had a picture of ui showing F2E1 stuck key error code. The microwave had no saved error codes. All the keys worked as expected. If problem persists the microwave will need user interface. Quoted customer for repair. ; rqstng P&A on 1 WPW10420955 (panl-cntrl)

Near Creekside Dr, Honeoye Falls, NY 14472
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Customer has lowes service contract. They are going to call them

Near Larwood Dr, Rochester, NY 14618
Steve M.

Steve M.

REFRIGERATOR AMANA ASD2625KES Found condenser coils plugged and compressor not running. The compressor was very hot. Installed a tester start device on compressor. The compressor did not start right away due to running hot. The customer is going to monitor over next day. If the compressor does not start then he is going to replace. ; rqstng P&A on 1 W10613606 (start-dev)

Near Bonnie Brae Ave, Rochester, NY 14618
Steve M.

Steve M.

FREEZER AMANA AZF33X16DW Replaced main control and heater harness for unit not defrosting as expected. The freezer tests good.

Near Wiedrick Rd, Walworth, NY 14568
Steve M.

Steve M.

DISHWASHER WHIRLPOOL KUDS35FXSS9 Replaced upper rack rails and stops for top rack falling. The dishwasher tested good.

Near Golfside Pkwy, Rochester, NY 14610
Dave F.

Dave F.

DRYER MAYTAG MGDB765FW0 Dryer not turning on . Replaced control tested unit tested good .

Near Recreation Dr, Canandaigua, NY 14424
Dave F.

Dave F.

COMPACTOR WHIRLPOOL GX900QPPS6 Unit not turning on pulled unit out found rodent Damage. The wires to the motor were chewed .called techline SR 7724899824 and took picture and put in job of rodent damage . Unit would need new motor W10439651 and wire harness W10830517. Not sure if the unit would need anything else .

Near Johnson Hill Dr, Canandaigua, NY 14424
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT710PAHB1 Called techline SR 7724902945 . Tested unit in diagnostics. No error codes . Heater turns on . Wash pump is working as expected .coffee cups with the tops are not drying . Holds more water on top then can evaporate. Unit is working as expected.

Near Sprucewood Cir, Geneva, NY 14456
Dave F.

Dave F.

WASHER WHIRLPOOL WTW4816FW2 Found error code F2E3 switch mismatch . Replaced control. Calibrated unit . Ran in auto diagnostics. Leveled legs . Unit tested good .

Near Reed St, Geneva, NY 14456
Dave F.

Dave F.

DRYER MAYTAG MGDC215EW2 Replaced thermal fuse due dryer not turning on . Advised customer to replace vent tested unit . Tested good .; used 1 WP3392519 (FUSE-THERMAL) from stock

Near Sutton Rd, Geneva, NY 14456
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Found the ice maker water chute was full of ice and when it called for water the water did not go into ice bin. It filled the ice bin. Removed all I e and tested. The ice maker is working as expected. The water flow is good to I e maker.

Near W Henrietta Rd, West Henrietta, NY 14586
Steve M.

Steve M.

OVEN WHIRLPOOL WFG505M0BS0 Replaced ignitor for weak ignitor and not keeping temps. The range tested good.

Near Sand Hill Rd, Caledonia, NY 14423
Dave F.

Dave F.

DRYER WHIRLPOOL WHD5090GW0 Replaced control due to no operation. Tested unit in service diagnostics. Tested good

Near Stafford Rd, Palmyra, NY 14522
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF507ESS01 Fresh food evap is frozen . Called techline SR 7724906674 was told to follow service pointer W11092686C . Checked everything and the unit was already done in the factory . Called techline again . Found the ice build up was on the left side and the right side was clean . Mentioned that the drain pan is bowed snd the water would not drain from the left to right .and that the liner in the freshfood section is bulged under the drain pan . could possibly get a screw to pull drain down . Techline said that its non repairable . Customer is going to call whirlpool.

Near Canandaigua Rd, Palmyra, NY 14522
Shaiman C.

Shaiman C.

RANGE KENMORE 790.909046 Replaced element unit testing good.

Near Traditions Pl, Henrietta, NY 14467
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WHD5090GW0 Replaced control due to F1 error code. Unit testing good.

Near Rockingham St, Rochester, NY 14620
Shaiman C.

Shaiman C.

WASHER MAYTAG MHW6000XW1 F6E1 F5E2 upon arrival. Cleared error codes then attempted to enter diagnostics cycle. Unit then began acting erratic. Would/could not complete diagnostics cycle. Attempted to cancel out and door lock would not disengage. Unable to get motor out of braking mode. Control should be replaced. Customer declined further repair.

Near W Cavalier Rd, Scottsville, NY 14546
Dave F.

Dave F.

WASHER KITCHENAID KHWS01PMT3 Bearing is bad . Drum is very loose can shake by hand . Put in spin and is very loud .customer will look into buy new unit

Near Fairdale Glen, Farmington, NY 14425
Dave F.

Dave F.

WASHER WHIRLPOOL WTW4950HW1 "Washer has no error codes . Found the hot water was coming in slow which could pause machine in rinse cycle and not finish . Cleaned water valve filter and ran unit in calibration and auto diagnostics. Tested good , suggested customer to get filters for the hoses on the washer to stop anything from coming to the washer ."

Near Boughton Rd, Victor, NY 14564
Evan E.

Evan E.

WASHER KENMORE 110.450914 Customer stated unit was not spinning out correctly. Upon inspection discovered that pressure switch was unable to sense water level and was not spinning up to full speed ; ordrng 1 WPW10514214 (PRESSURE SWITCH )

Near Woodbury Pl, Rochester, NY 14618
Dave F.

Dave F.

DRYER KITCHENAID KGHS01PMT3 Dryer making noise while running . Found there was coins in the drum arms . Removed coins tested unit . Tested good .

Near Fairdale Glen, Farmington, NY 14425
Evan E.

Evan E.

REFRIGERATOR KITCHENAID KSF26C4XYY03 Replacing ice maker due to old ice maker failing to energize water valve. Replaced ice maker. Confirmed unit had 120v between L & N. Unit did not have power initially checked door harness for continuity to ice maker harness tested good. Once checking for voltage again unit had 120v. Customer to monitor and report back if issue persists. Possible door harness issue

Near Harris Rd, Webster, NY 14580
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW1 Lid was broken at hinge. Replaced lid tested unit in auto diagnostics and calibrated. Tested good .

Near Azzano Circle, Victor, NY 14564
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDF760SADM0 Called customer to inform them I was in route to home. No answer left voicemail. Arrived at home customer was home but did not want service. Customer is requesting service be moved to Tuesday 5/28. Home has plumbing issue that needs to be repaired before machine can be serviced ; O-emld tckt

Near Winding Brook Dr, Fairport, NY 14450
Evan E.

Evan E.

OVEN KENMORE 790.481438 After speaking with other techs about issue suspecting that bake element is failing. Unit is not running element once initial preheat is done. Ran test preheat and continually checked bottom panel for warmth. Could not feel consistent heat from bottom of panel. Ordering bake element ; ordrng 1 318601604 (ELEMENT)

Near Waterworks Ln, Fairport, NY 14450
Steve M.

Steve M.

OVEN WHIRLPOOL WFE320M0ES2 Sr#7724888758 called tech line for customer stating the baker turns off after extended cook times. The control and wiring harness had already been replaced. Could not recreate the issue. Checked power and power connections as per tech line instructions to oven the oven tests good. Recommended to have landlord inspect the receptacle and breaker.

Near Whalen Rd, Penfield, NY 14526
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL GX5SHDXVB03 Found ice maker heater had been stuck on and tripped the fuse on harness. Ordering ice maker and harness. The light switch has failed causing no light to freezer. The freezer door rails are not fully closing door. Ordering rails. The fresh food gasket is torn causing warm air to get into fresh food section. Ordering gasket. Customer wants door bin replaced. Quoted 29.62 plus tax. ; rqstng P&A on 1 12002646 (light switch) and 1 D7824706Q (ice maker) and 1 W11368721 (GASKET) and 1 WPD7813010 (harns-wire) and 2 WPW10120018 (slide rail (frz))s and 1 WPW10289497 (bin-cntlvr)

Near Lalanne Rd, Rochester, NY 14623
Steve M.

Steve M.

DRYER WHIRLPOOL LE6150XSW0 Replaced broken thermostat the was preventing dryer from heating. The dryer tests good.

Near Benton St, Rochester, NY 14620
Steve M.

Steve M.

DISHWASHER WHIRLPOOL KUDS35FXSSA Found a knife on floor of dishwasher and rinse aid cap on incorrectly. The rinse aid can cause over sudsing . Remove all he suds and the dishwasher tested good. Found the screws holding front panel are loose. Tightened all the screws.

Near Willow Creek Ln, Rochester, NY 14622
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFF2558VEM10 Found the ice maker was not calling for water causing no ice production. Replaced ice maker and it tested good. ; used 1 W10884390 (ICEMAKER) from stock

Near University Ave, Rochester, NY 14607
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced compressor and dye drier for no cool. The refrigerator tested good. ; used 1 WPW10143759 (DRIER-UV DYE) from stock

Near Farmington Rd, Rochester, NY 14609
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFC2061KES7 "S38253The drain tube in the freezer was plugged with ice, causing ice accumulation in the defrost tray and the freezer floor.I Replaced the drain tube and removed all the ice accumulation in the freezer.The refrigerator checks good."

Near Oak Meadow Trail, Pittsford, NY 14534
David L.

David L.

OVEN KITCHENAID KODE500ESS02 Found keypad installed incorrectly allowing vent to enter UI. Compartment. Put foil tape over vent seams and installed new UI. Customer to monitor.

Near Winding Country Ln, Spencerport, NY 14559
David L.

David L.

REFRIGERATOR MAYTAG MRT711SMFZ00 Replaced evaporator and drier due to a low charge. Unit began cooling after insrall

Near Ashland Oaks Cir, Spencerport, NY 14559
David L.

David L.

FREEZER WHIRLPOOL WZF34X20DW01 Replaced board due to operational failure.

Near Newport Dr, Holley, NY 14470
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW0 "Customer concerned with unit not starting, only an audible click at the beginning of a cycle. F7E5 F5E3 codes present. Cleared codes. Lid lock tested fine in manual diagnostics. Tested agitation and spin also. Ran auto test and all functions worked but F5E3 code returned. When trying to start a normal cycle, lid lock does not engage. Replacing lid lock and control. ; ordrng 1 W11116594 (cntrl-elec) and 1 W11307244 (LID LOCK)"

Near Arnett Blvd, Rochester, NY 14619
David L.

David L.

DISHWASHER KITCHENAID KDPE234GPS0 Replaced control due to intermittent heat. Unit tested good in diagnostics.

Near Holley Byron Rd, Holley, NY 14470
David L.

David L.

WASHER MAYTAG MHW5500FW Checked drain clean out - drain was clear. Pump unable to drain machine. Ordering a new DP.; ordrng 1 WPW10605427 (pump-water)

Near Redman Rd, Brockport, NY 14420
David L.

David L.

OVEN MAYTAG MGR8800FZ0 Replaced sticking hinges. Unit tested good.

Near Sansharon Dr, Rochester, NY 14617
David L.

David L.

REFRIGERATOR JENN AIR JFC2089HPY Unit is nOr cooling due to. Low side leak which damaged the compressor. Quoted for compressor. ; dspstn on spec-tagged invntry: 1 W11092625 COMPRESSOR

Near Durand Blvd, Rochester, NY 14622
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Seal on the freezer was not sealing all the way . Reseated gasket and sealed the door cabinet. Tested unit tested good .

Near Pondbrook Point, Webster, NY 14580
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTM404EBL1 Dishwasher insulation was wet dishwasher was leaking . Tested unit in auto diagnostics tested good . Customer mentioned some times when pushing cancel the drain pump doesn't turn on . Was error codes for drain pump F8E1 and F8E2 ohm out drain pump and ohms were good . Checked everything . All working as expected. Water leaking might have been caused by tidal waving . Adjusted legs for door hitting tub .customer will monitor.; dspstn on spec-tagged invntry: 1 W10914557 PUMP-DRAIN

Near Duck Hollow, Victor, NY 14564
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRMF706EBS01 Unit turning off by itself .43 freshfood 9 in freezer tested call thermistors tested good . Tested unit in test 4 Called techline SR 7724248440 told to check power at outlet tested good . Tested both. Evap fans and condenser fans tested good . Was told to order control boards . Ordering all boards . If problem persists order after may need to check evap fans both . Led lights . Ice maker . 3 way valve . ; ordrng 1 W10804160 (cntrl-elec) and 1 W10894103 (cntrl-elec) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)

Near Walling St, Victor, NY 14564
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL GX5FHTXVB03 Right hand door is loose . Found the bottom side of the door is broken .would need a new door 12978075BQ . Door is discontinued. Broken door should not hurt the function of the unit .Light bulb out is fresh food section.. Customer is going to by new bulbs .

Near Maryview Dr, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 Water not dispensing from dispenser but is making ice . Called techline SR7724892967 tested power from from control board . Wasn't getting any powe. Techline said to order water valve and control ; ordrng 1 W11043013 (valve) and 1 W11043763 (cntrl-elec)

Near Castle Rock Cir, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KSF26C4XYY03 Icemaker is working ran in diagnostics and ran through cycle . Icemaker also filled . Called techline SR7724893957 . Checked icemaker sensor said bin was full but it has nothing in it . Tested board . Was not putting out the correct amount of power ordering new sensor board W10898445; ordrng 1 W10898445 (cntrl-elec)

Near Miyah Dr, Webster, NY 14580
David L.

David L.

REFRIGERATOR MAYTAG MBF2258DEH00 Replaced jazz board and cleared ice from evaporator due to unit not cooling. .; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ

Near Pittsford St, Rochester, NY 14615
Evan E.

Evan E.

DISHWASHER MAYTAG MDB5100AWW Customer stated unit would not power on. Upon inspection discovered that relay on control board has burned out causing control to fail. Quoted customer to replace boardWP99002823 (board ) $160.00Labor $74.90S&H $ 11.11 Service call fee $89.95 Customer does not want to proceed due to age of machine Collecting service call fee

Near Woodsong Ln, Rochester, NY 14612
Evan E.

Evan E.

DISHWASHER MAYTAG MDBH979SAM1 Customer stated UI was not accepting commands. Upon inspection discovered that ribbon cable for control had silver migration running along cable. Called tech line Tech line to cover part cost Customer to pay labor and service call fee Parts authorization coverage :S25462Installed new UI Tested UI Unit tested good

Near Dellwood Rd, Rochester, NY 14616
Evan E.

Evan E.

MICROWAVE MAYTAG MMV4206FZ3 Replacing control board due to clock flashing on and off intermittently and light underneath failing to light up when selecting function on UI.Replaced control board Unit tested good Part is ATEC warranty

Near Spring Meadow Ln, Webster, NY 14580

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