Service History 37 - Appliance Tec

We serviced a

MAYTAG WASHER

Model MHW5630HW1

Near Syracuse, NY 13206

Chuck G

Job Details: 09/14/2023

"Customer stated that unit is not spinning out a heavy load, everything is coming out wet. No codes. Ran a diagnostic cycle in which the unit operated as intended. Suspension and tub assembly tested good. I started a towel cycle with a small load of towels with the proper amount of detergent. I asked customer to monitor and call with any issues. Unit tested good"

We serviced a

MAYTAG WASHER

Model MDW6200KW2

Near Syracuse, NY 13202

Chuck G

Job Details: 09/14/2023

Customer stated that unit is shaking during spin. Error code F9E1-long drain. I verified that suspension tested bad. Replaced ST provided suspension. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

GE WASHER

Model GTW465ASN2WW

Near Spencerport, NY 14559

Dave L

Job Details: 09/14/2023

"Replaced clutch, pulley and slider due to grinding noise. Tests ok."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Syracuse, NY 13207

Chuck G

Job Details: 09/14/2023

"Customer stated that unit is not spinning. Error code F7E1-tachometer missing. After inspecting unit i found that the hub, gearcase and suspension tested bad. I quoted customer but they declined the repair."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Camillus, NY 13031

Chuck G

Job Details: 09/14/2023

"Customer stated that IM is not working. After inspecting the unit i discovered that the ice cubes are extremely small, unit has a water pressure issue. I explained to the customer that the Filter needs to be replaced. Unit tested good"

We serviced a

KITCHENAID COOKTOP

Model KCGS550ESS01

Near Penfield, NY 14526

James

Job Details: 09/14/2023

Unit not igniting some burners. Replaced manifold and tested. Unit functions properly.

We serviced a

WHIRLPOOL WASHER

Model WTW4950XW2

Near Rochester, NY 14625

James

Job Details: 09/14/2023

F1e2 motor control fault. Voltage dropped from 120-115 during spin. Switched outlet and tested. Could not replicate issues. Unit seems like it spins on medium. Replaced capacitor and calibrated. If problem persists replace control. W10480261. (180.00); used 1 W11395618 (Capacitor) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Fairport, NY 14450

Jeremy

Job Details: 09/14/2023

"Water leaked from dispenser and into deli drawer and freezer. Checked temps, 36 in FF and -1 in freezer. Ice had formed above ice bucket, icemaker double filling. Ordering icemaker.; rqstng P&A on 1 W11658802 (Ice maker)"

We serviced a

HOTPOINT WASHER

Model HSWP1000M3WW

Near Fairport, NY 14450

Jeremy

Job Details: 09/14/2023

"Replaced faulty timer and tested unit, tested good."

We serviced a

WHIRLPOOL DRYER

Model WGD9750WW1

Near Henrietta, NY 14467

Jeremy

Job Details: 09/14/2023

"Ran unit, did not notice any abnormal noises. Unit operating as expected."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Mount Morris, NY 14510

Dave F

Job Details: 09/14/2023

F7E5 shifter fault. Found the shifter is not engaging all the way and the cam Is grinding.suspension is worn out and bouncing . ordering parts needed for repair.; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11239857 (belt) and 1 W10780045 (suspension)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near Nunda, NY 14517

Dave F

Job Details: 09/14/2023

Customer was concerned about how much the unit was running. Unit is cooling and working properly. Fan is vibrating added foam piece behind it to help reduce it. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WFW9640XW00

Near Henrietta, NY 14467

Jeremy

Job Details: 09/14/2023

"Tub bearing faulty causing excessive noise. Ordering rear tub, basket, pulley and nut.; rqstng P&A on 1 W10772619 (Rear Tub) and 1 WPW10283352 (Basket) and 1 WPW10283361 (Pulley Nut) and 1 WP8182650 (Pulley)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Irondequoit, NY 14609

Andres V

Job Details: 09/14/2023

"Installed new dryer and knob. Tested it, timer is working properly."

We serviced a

MAYTAG DRYER

Model MGD6630HW

Near Hamlin, NY 14464

Dave L

Job Details: 09/13/2023

Replaced worn idler that was making a noise ; used 1 279640 (PULLEY-IDLER) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Geneva, NY 14456

Jeremy

Job Details: 09/13/2023

"Door will not close when upper rack is in raised position. Found left adjuster had come unseated from rail. Seated adjuster properly, door now closing properly."

We serviced a

RAM VAN

Model PROMASTER CITY

Near Rochester, NY 14618

Andres V

Job Details: 09/13/2023

Got oil changed.

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GPT225SSL0SS

Near Rochester, NY 14620

Andres V

Job Details: 09/13/2023

Replaced the control board on unit and tested it. Unit is responding to commands now.

We serviced a

KENMORE REFRIGERATOR

Model ="25350683002"

Near Rochester, NY 14607

Andres V

Job Details: 09/13/2023

Found shorted wire on the start device. I cut it and spliced a new connector then installed it to compressor. Compressor turned on and is working properly.

We serviced a

GE STACKED LAUNDRY

Model GUD27ESPMDG

Near Rochester, NY 14624

Andres V

Job Details: 09/13/2023

Put correct phone number in the notes. Informed customer that we have ordered part but has not come in yet. ; schdld next appmnt for 9/20 WED !

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Rochester, NY 14612

Andres V

Job Details: 09/13/2023

Found filter was clogged with grease and a piece of glass blocking the impeller from spinning. I cleaned out glass and filter. Tested unit on a diagnostic cycle unit now draining and also heater is coming on. Unit is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Rochester, NY 14615

Andres V

Job Details: 09/13/2023

"Found frost build up around evap fan preventing it from spinning. I cleared out all ice and frost then tested fan. Fan is working properly, I sealed around air tower in the fresh food section to prevent air entering the freezer."

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Churchville, NY 14428

Dave L

Job Details: 09/13/2023

Replaced shocks due to noise during agitation. Secured pedestal to machine. Noise went away.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Churchville, NY 14428

Dave L

Job Details: 09/13/2023

Wash motor has failed preventing wash. Quoted for wash motor W11085683. Customer declined; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Rochester, NY 14606

Dave L

Job Details: 09/13/2023

Found significant leak at internal drain hose behind rear panel. Ordering hose ; ordrng 1 W11553446 (Internal drain hose)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Irondequoit, NY 14617

Andres V

Job Details: 09/13/2023

"Unit was making a noise when tumbling. I took unit apart but could not find where noise was coming from. I put unit back together and noise went away, something must of been not aligned right where it caused a noise. Unit is working properly now."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Rochester, NY 14622

Andres V

Job Details: 09/13/2023

Replaced the front panel on unit. Had customer inspect it to make sure they were satisfied.

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Rochester, NY 14606

Dave L

Job Details: 09/13/2023

Customer concerned with odor from freezer and slow ice production. Removed frost build up from bail arm that was preventing a full bin. Odor caused by spilled product in ff section.

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS07

Near Webster, NY 14580

James

Job Details: 09/13/2023

Hood vent not powering on. Plate tips over. Replaced control and tested. Vent functions properly. Adjusted plate motor so plate sits more stable. Unit functions properly. If problem persists order W11391783

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Williamson, NY 14589

James

Job Details: 09/13/2023

"Unit spinning off balance. Suspension is very loose. Need suspension. Left basket, will install on return. ; ordrng 1 W11130359 (Suspension), dspstn on spec-tagged invntry: 1 W10811957 BASKET"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW1

Near Spencerport, NY 14559

Dave L

Job Details: 09/13/2023

Unit would not agitate or spin due to an open motor cap.replaced cap. Calibrated and tested ok. ; dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Williamson, NY 14589

James

Job Details: 09/13/2023

Replaced control and ui. Tested diagnostics and quick cycle. Unit functions properly. One year warranty on repair.

We serviced a

MAYTAG WASHER

Model MVWX700XL2

Near Syracuse, NY 13204

Chuck G

Job Details: 09/13/2023

Customer stated that unit is not going into a spin during a normal wash cycle. After inspecting unit i found that the hub tested bad. I quoted customer to replace the hub but they declined the repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Camillus, NY 13031

Chuck G

Job Details: 09/13/2023

Customer stated that unit is not cooling. After inspecting unit i found that the fan harness tested bad. Ordering heater harness W11650662 and thermistor WPW10384183; ordrng 1 W11650662 (Heater/harness) and 1 WPW10384183 (Thermistor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Syracuse, NY 13205

Chuck G

Job Details: 09/13/2023

"Customer stated that unit is not cooling.freezer temp 13 degrees and fresh food 61 degrees. After inspecting unit i found a piece of ice causing the fan not to run. I remove evaporator cover and with a steamer removed ice. Evaporator had a frost pattern, heater tested good. I replaced thermistor. I asked customer to give the unit 24 hours to get to temp and to monitor. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HBS00

Near Sodus, NY 14551

James

Job Details: 09/13/2023

Icemaker is sporadic. Clicking noises during operation. Found icemaker has e5 thermistor error. Damper makes excessive noise. Moisture in freezer seal. Need icemaker and damper. Raised freezer door to get better seal. Need to adjust dye drier to reduce noises. ; ordrng 1 W11658802 (Icemaker) and 1 WPW10479155 (Damper) and 1 WP542638 (Silicone) and 1 W11553819 (Suppressor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Marion, NY 14505

James

Job Details: 09/13/2023

Ice bin broke off from motor and pieces are getting into ice. Icemaker didn't cycle for a few days. Replaced bin and tested. If problem persists order icemaker W11658802

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Waterloo, NY 13165

Jeremy

Job Details: 09/13/2023

"Replaced gearcase and cam for excessive grinding noise. Calibrated and tested unit, tested good.; dspstn on spec-tagged invntry: 1 W10721967 CAM"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Syracuse, NY 13205

Chuck G

Job Details: 09/13/2023

Customer stated that the time is not advancing. After inspecting the unit i discovered that the timer tested bad. Replaced timer. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Auburn, NY 13021

Chuck G

Job Details: 09/13/2023

Customer stated that freezer door is not sealing. After inspecting unit i found that tree freezer door slides tested bad. Ordering left hand slide WPW10397636 and right hand slide WPW10397635; ordrng 1 WPW10397635 (Right hand slide) and 1 WPW10397636 (Left hand slide)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Seneca Falls, NY 13148

Jeremy

Job Details: 09/13/2023

"Customer complaint unit not heating. Found plug not fully inserted into receptacle. Plugged in and tested, unit is heating. Venting is clean, checked good airflow. Unit operating as expected."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Lyons, NY 14489

Jeremy

Job Details: 09/13/2023

"Unit will not power on and lid won't unlock. No diagnostic LED on control. Verified 120 volts to control. Unplugged UI and tested for DC voltage, no DC voltage. Control board has failed. Customer declined repair."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Penfield, NY 14526

James

Job Details: 09/13/2023

Replaced door hinge and tested door.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Spencerport, NY 14559

Dave L

Job Details: 09/13/2023

Lh slide is stuck. Ordering slide; ordrng 1 WPW10397636 (Slide lh)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Fairport, NY 14450

James

Job Details: 09/13/2023

Unit not cycling icemaker. Replaced icemaker and door switch. Icemaker cycled and filled. Customer is to monitor.

We serviced a

IKEA OVEN

Model IBS550PWS00

Near Skaneateles, NY 13152

Chuck G

Job Details: 09/13/2023

"Customer stated that unit is not heating well and led is hard to read. After inspecting the unit i discovered that the LED tested bad, i also measured the high/low temps on 350 & 400 -unit is cycling as intended. Ordering LED module WPW10158964; ordrng 1 WPW10158964 (LED module)"

We serviced a

KITCHENAID 50#IM 15' FS

Model KUID308ESS1

Near Skaneateles, NY 13152

Chuck G

Job Details: 09/13/2023

"Customer stated that unit is not making ice and the fan is not working. Condenser fan tested good, compressor is drawing 2.8 amps. Compressor tested bad. I quoted customer for compressor repair but they declined the repair."

We serviced a

GE REFRIGERATOR

Model CFE28TSHFSS

Near Penfield, NY 14526

James

Job Details: 09/13/2023

Unit at 50 deg in ff section. Frost pattern developed after doors were open. Tested diagnostics and updated software. Customer is to monitor temperature. ; ordrng 2 WR55X10025 (Temp sensor)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Avon, NY 14414

Dave F

Job Details: 09/13/2023

Replaced freezer door switch . Ice maker is cycling and tested good. Everything seems to be frozen. Customer will monitor

We serviced a

GE REFRIGERATOR

Model GTS18GSNGRSS

Near Geneseo, NY 14454

Dave F

Job Details: 09/13/2023

Compressor not running . Found the start relay was falling off the compressor. Installed relay and fixed bracket. Unit tested good and is cold

We serviced a

AMANA RANGE

Model AGG222VDW6

Near Leicester, NY 14481

Dave F

Job Details: 09/13/2023

Replaced thermostat and tested unit . Tested good

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS01

Near Hamlin, NY 14464

Dave L

Job Details: 09/13/2023

Console is unresponsive. Failure after connecting to Wi-Fi. Ordering console. ; ordrng 1 W11297709 (Console)

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LZ4

Near Macedon, NY 14502

Jeremy

Job Details: 09/13/2023

New handle broken and missing screw not ordered. Ordering handle and screws.; rqstng P&A on 1 W11449263 (Handle) and 2 WPW10200660 (Handle Screw)s

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS03

Near Pittsford, NY 14534

Jeremy

Job Details: 09/13/2023

Display is faulty and unable to read time. Ordering control panel and UI.; rqstng P&A on 1 W11197501 (Control Panel) and 1 W10891907 (User Interface)

We serviced a

KITCHENAID DISHWASHER

Model KDTM384EBS1

Near Pittsford, NY 14534

Jeremy

Job Details: 09/13/2023

F2E2 for loss of communication between UI and control. Followed tech sheet for troubleshooting. Drain pump does not come on when UI is unplugged. Need control board. Customer declined repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Pittsford, NY 14534

Jeremy

Job Details: 09/13/2023

"Right door has incorrect door gasket installed creating air leak. Freezer door slides not closing properly and freezing up. Excessive moisture around evaporator fan and frost on evaporator. Ordering door gasket, slides, evaporator harness, control and UI.; ordrng 1 W11043763 (Control) and 2 W11265130 (Door Slide)s and 1 W11334745 (Evap Harness) and 1 W10830274 (Door gasket)"

We serviced a

WHIRLPOOL DRYER

Model LEQ8000JQ4

Near Caledonia, NY 14423

Dave F

Job Details: 09/13/2023

"Replaced rollers,pulley and belt with kit .unit tested good; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM08

Near Syracuse, NY 13204

Chuck G

Job Details: 09/07/2023

Replaced bad control box (double sticker) and thermistor. Unit tested good

We serviced a

GENERAL ELECTRIC RANGE

Model JB645DK8WW

Near Rochester, NY 14612

Dave L

Job Details: 09/07/2023

Cooktop is cracked ordering cooktop ; ordrng 1 WB62X26651 (Cooktop)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Walworth, NY 14568

James

Job Details: 09/07/2023

No ice and mullion is sweating. Mullion is 60 degrees at 78 ambient temperature. Disconnected condenser fan for 15 minutes and had no change in temperature. Called techline they said unit is non repairable Sr7737225770. Customer service 1- 800- 253- 1301

We serviced a

AMANA WASHER

Model NFW5800HW0

Near Ontario, NY 14519

James

Job Details: 09/07/2023

Unit shaking during spin. Top counterweight loose. Tightened bolts and tested.

We serviced a

WHIRLPOOL COIN-OP DRYER

Model MDG10CSAAW

Near Ontario, NY 14519

James

Job Details: 09/07/2023

Replaced seal and bearings. Unit functions properly.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Hilton, NY 14468

Dave L

Job Details: 09/07/2023

Replaced Gearcase and actuator due to grinding noise during spin. Tested ok. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006355 ACTUATOR

We serviced a

WHIRLPOOL OVEN

Model WEG750H0HV0

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 09/07/2023

Surface ignitors not sparking. Needs spark module. Customer declined repair at this time.; schdld next appmnt for 9/14 THU !

We serviced a

WHIRLPOOL OVEN

Model WFG775H0HV2

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 09/07/2023

Unit has F2E1 again. Replaced control and called techline for further guidance. Techline said only a stuck key can cause this error or possibly electrical interference. Electrical interference can not be tested for. SR 7737275470. Customer to monitor.

We serviced a

WHIRLPOOL COIN-OP WASHER

Model CAE2743B20

Near Ontario, NY 14519

James

Job Details: 09/07/2023

Unit is functioning cancel appointment

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Henrietta, NY 14467

Jeremy

Job Details: 09/07/2023

Replaced control and console for not being able to select wash cycles. During repair found that console seal is missing. Ordering seal.; ordrng 1 W11412696 (Console Seal)

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near Rochester, NY 14618

Jeremy

Job Details: 09/07/2023

"Replaced all ordered parts for excessive noise and erratic operation. Calibrated and tested unit, tested good.; used 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Spencerport, NY 14559

Dave L

Job Details: 09/07/2023

"The ice maker can not find position ordering ice maker ; ordrng 1 W11577195 (Ice maker), used 1 Sh (Sh) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Rochester, NY 14624

Dave L

Job Details: 09/07/2023

The washer wouldnt start because the lid was inverted preventing the latch from catching. Popped lid back out. Unit tested ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Pittsford, NY 14534

Dave F

Job Details: 09/07/2023

Unit is not working correctly . Starts but does not advance through cycles . Found the unit has the wrong control board according to the pointer W11682433. Ordering the correct control W11629911 has to be this exact part number. ; schdld next appmnt for 9/14 THU !

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Macedon, NY 14502

Jeremy

Job Details: 09/07/2023

Upper and lower oven intermittently not heating. Relays not activating on controls. F6E6 and F6E9 errors for upper and lower oven control. Ordering control boards.; ordrng 1 W11448962 (Control (upper)) and 1 W11598200 (Control (lower))

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Irondequoit, NY 14617

Andres V

Job Details: 09/07/2023

The timer got rounded so when you turn the knob it wont turn timer. Unit needs new timer; ordrng 1 W11685947 (Timer)

We serviced a

WHIRLPOOL WASHER

Model NTW4519JW2

Near Rochester, NY 14607

Andres V

Job Details: 09/07/2023

I replaced the control board then calibrated unit and tested it on a normal cycle. I watched unit advance through cycles and work properly.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Rochester, NY 14622

Andres V

Job Details: 09/07/2023

I informed customer that this is not covered under warranty because it is a cosmetic issue thats not affecting the functionality of the unit. Customer will contact whirlpool to try and get it covered.

We serviced a

WHIRLPOOL COOKTOP

Model WFE505W0HW3

Near Rochester, NY 14624

Dave L

Job Details: 09/07/2023

Replaced damaged cooktop

We serviced a

MAYTAG COIN-OP WASHER

Model MAT10CSAAW

Near Ontario, NY 14519

James

Job Details: 09/07/2023

Replaced belts and tested. Gearcase is getting stuck then overheating motor.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Webster, NY 14580

James

Job Details: 09/07/2023

Unit thumping while running. Replaced repair kit and tested. Unit functions properly. ; used 1 4392065 (Kit) from stock

We serviced a

KENMORE DRYER

Model ="110.67422600"

Near Ontario, NY 14519

James

Job Details: 09/07/2023

"Unit intermittent to start. Door switch stuck. Corrected switch and tested. Drum is thumping. Replaced belt and rollers and verified operation. ; used 1 4392065 (Kit), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Rochester, NY 14620

Dave L

Job Details: 09/07/2023

Customer concerned with freezer burn and inconsistent temps. Freezer at 1 and ff at 36 following up with data loggers ; ordrng 1 Dataloggers (Data loggers)

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Rochester, NY 14609

Andres V

Job Details: 09/07/2023

Installed new ignitor and tested it multiple times. Unit clicked once and lit Everytime. ; dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR

We serviced a

KITCHENAID RANGE

Model KSDG950ESS3

Near Penfield, NY 14526

Andres V

Job Details: 09/07/2023

Replaced the console on unit and had customer test it out. Touchpad is responding to all commands.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Webster, NY 14580

James

Job Details: 09/07/2023

Replaced plate seal and coupler. Tested crushed ice and cubed dispenser.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Rochester, NY 14625

Andres V

Job Details: 09/07/2023

Customer had piece of plastic caught underneath heater. Cleared out plastic and cleaned element then tested it. Element is heating up and working properly.

We serviced a

WHIRLPOOL WASHER

Model XXXXX

Near Fayetteville, NY 13066

Chuck G

Job Details: 09/07/2023

Called customer to let them know that i was on my way and they informed me that they would like to cancel service.

We serviced a

JENN AIR MICROWAVE

Model JMV9186WB0

Near Fayetteville, NY 13066

Chuck G

Job Details: 09/07/2023

Customer stated that the front panel on units door broke off. After inspecting the unit i found that the tabs are broken off holding the outer door to the inner door. Quoted customer to replace the door but they declined the repair.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Syracuse, NY 13205

Chuck G

Job Details: 09/07/2023

Customer stated that unit is not doing anything. Upon plugging unit in the drain pump kicked on. I cleared debris from the pressure hose. Ran a diagnostic cycle in which the unit operated as intended. Calibrated unit. Left part with customer. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Webster, NY 14580

James

Job Details: 09/07/2023

Replaced sump and tested. Unit functions properly.

We serviced a

GENERAL ELECTRIC RANGE

Model JB645DKBWW

Near Victor, NY 14564

Jeremy

Job Details: 09/07/2023

Unit trips breaker when plugged in. Found right rear burner limit switch stuck closed causing hot surface light to stay on. Light not secured to cooktop and making contact with metal panel causing dead short. Ordering element and light. ; ordrng 1 WB30T10145 (Right rear element) and 1 WB27T10668 (Light)

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Salina, NY 13090

Chuck G

Job Details: 09/07/2023

Customer stated that unit is not spinning out a load of laundry. Error codes F7E7-motor unable to reach target rpm and F7E1-tach missing. After inspecting unit i found that the hub tested bad. Replaced hub. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good. ; used 1 W10528947 (Hub) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Clay, NY 13090

Chuck G

Job Details: 09/07/2023

"Used steamer to remove ice from the evaporator. I replaced fan motor/harness. PO was no longer present but the led lights never came back on. Quoted customer to replace deli harness W11170612 and led control W10804160- customer needs to think about repair, they will call on Monday ; rqstng P&A on 1 W11170612 (Harness) and 1 W10804160 (Led control), states that autho needed"

We serviced a

MAYTAG WASHER

Model MHW5630HW1

Near Baldwinsville, NY 13027

Chuck G

Job Details: 09/07/2023

Customer stated that unit is leaking. After inspecting unit i found a crack in the outer basket caused by debris found between the inner and outer basket. I quoted customer for repair but they declined.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH01

Near Rochester, NY 14620

Andres V

Job Details: 09/07/2023

Unit has a sealed system issue. Theirs ice build up around cap tube on evaporator. Unit is freezing items in the fresh food section. ; ordrng 1 W10836706 (Evaporator) and 1 W11504423 (8/2 nr) and 2 W11504418 (8/7 NR)s and 1 Wpw10143759 (Dye drier) and 1 W10913906 (Process tubes) and 1 W1150449 (4/2)

We serviced a

GENERAL ELECTRIC FREEZER

Model FUF14QRRAWW

Near Farmington, NY 14425

Jeremy

Job Details: 09/07/2023

"Unit not cooling. Compressor buzzes and overload trips. Compressor is seized. Ordering compressor, drier, and associates lok ring fittings.; ordrng 1 WR87X32223 (Compressor) and 2 WR97X10033 (6/4)s and 1 WR97X10031 (6/6) and 1 WR97X10036 (8/6) and 1 WR97X10085 (6/1.8) and 1 WR87X30875 (Drier) and 1 WR98X50 (r600a 50g) and 1 WR55X32224 (PTC starter)"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Rochester, NY 14613

Dave L

Job Details: 09/07/2023

Customer was unclear on start up procedure. Went over procedure again as a curtesy. Advised that I&I has been used. Unit tests ok.

We serviced a

GE RANGE

Model JKD5000SN3SS

Near Pittsford, NY 14534

Dave F

Job Details: 09/07/2023

"Replaced UI, main control and all thermostats. . Tested unit . It is working now. Called GE tech talked about the bottom panel in upper oven and marks. Techline said that is cosmetic and nothing can be done for repair. Let old parts with customer."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near West Henrietta, NY 14586

Dave F

Job Details: 09/07/2023

Stopped evap fan but unit did not power off. Replaced fan and tested unit in diagnostics unit was working properly. Customer has tried a different outlet on the machine but it still PO and is random. . Had videos but hasnt done in person if problem persist order UI W11642011 called techline waited half hour with no answer .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Avon, NY 14414

Dave F

Job Details: 09/07/2023

Door alarm on. Found freezer switch broken . Ordering switch .customer talked about cooling issues. Explained that the evap fan was not running due to switch. Need to check temps next trip first. Removed switch so unit would run.; ordrng 1 W11396033 (Door switch)

We serviced a

WHIRLPOOL DRYER

Model WGD75HEFW0

Near Webster, NY 14580

James

Job Details: 09/07/2023

Replaced rollers and coils. Tested vent at 84 degrees on high heat. Unit functions properly. ; dspstn on spec-tagged invntry: 1 279834 COIL KIT and 1 4392067 REPAIR KIT

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Victor, NY 14564

Jeremy

Job Details: 09/07/2023

"Unit will not turn on. 120 volts at control board. Diagnostic LED is not on. No DC voltage to user interface. Control has failed, ordering control.; ordrng 1 W11419171 (CONTROL) and 1 Sh15 (Shipping)"