Near Fairport, NY 14450
Dave
Job Details: 07/25/2020
REFRIGERATOR WHIRLPOOL WRB322DMHV00 Ice has a funny taste . Ordering new ice maker W10884390. ; ordrng 1 W10884390 (icemaker)
Near West Henrietta, NY 14586
Steve
Job Details: 07/25/2020
MICROWAVE WHIRLPOOL WMH31017HZ2 Replaced main control and ui for no sound when choosing options or at the end of cycle.
Near Rochester, NY 14617
David
Job Details: 07/25/2020
REFRIGERATOR FRIGIDAIRE FPHN2899LS1 Replace defective defrost thermostat due to poor cooling customer to monitor
Near Rochester, NY 14617
James
Job Details: 07/25/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Part ordered did not have control with it. Called techline they told me which part to order on breakdown. They recommend blocking two bottom vents in air tower to prevent freezing. Since last visit, crisper drawer gets stuck or fall off track. Ice forming on air tower. Need kit, control, bin, and damper. Part 482395 SR 7728413497; ordrng 1 482395 (repair kit) and 1 W11082837 (cntrl-elec) and 1 W11087463 (damper) and 1 WPW10370327 (pan-crispr)"
Near Fairport, NY 14450
Dave
Job Details: 07/25/2020
OVEN WHIRLPOOL WGG745S0FS02 Membrane panel is melted .quoted customer for repair . Customer does not want to do it . Part number for it is W10879583
Near Rochester, NY 14626
James
Job Details: 07/25/2020
REFRIGERATOR ELECTROLUX EI28BS55IS0 Q1 n. Q2 n. Q3 n. Icemaker not cycling. Found motor binding when it gets to halfway point. Tested valve and thermistors in diagnostics. Need icemaker motor 241817701. 104.65 labor ; ordrng 1 241817701 (motor-ice maker)
Near Fairport, NY 14450
Evan
Job Details: 07/25/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 Replacing fill tube due to heater wire for fill tube breaking at terminal. Replaced fill tube. Ran test fill and heater test. Unit tested good
Near Rochester, NY 14617
Evan
Job Details: 07/25/2020
DRYER WHIRLPOOL MGD7230HW0 "Replaced console for unit flashing f3e3 code prompting customer to call for service. Replaced console. Unit will not run. When attempting to run cycle unit will countdown from 3-2-1 but drum will never move. Unit will function in factory diagnostic cycle and service test cycle but never outside of diagnostic mode. Called techline multiple times and spoke with different agents about issue. sr7728266712 last techline agent that tech spoke with suggested replacing control and UI at the same time eve though control and UI are both new. Tech is ordering inlet thermistor. Part that was shipped to customer from expart was damaged on arrival ; ordrng 1 W11396709 (INLET GAS THERMISTOR ), dspstn on spec-tagged invntry: 1 WP8577274 THERMISTOR"
Near Geneseo, NY 14454
Steve
Job Details: 07/25/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Found bad bearing in evaporator fan motor. Ordering fan; ordrng 1 WP2315549 (motor-evap)
Near Rochester, NY 14623
Evan
Job Details: 07/25/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Customer stating that unit is not cleaning. Checked for error codes. Unit displaying code 4-3 for wash motor failure. Ran diagnostic cycle. Unit is filling as it should but failing to move water through cabinet. Wash motor will need to be replaced. Quoted customer to replace wash motor. Customer does not want to proceed at this time. Customer is attempting to contact manufacturer for some sort of coverage. Collecting service call fee for now. Part needed is listed below. WPW10671941 (Wash Motor)
Near Nunda, NY 14517
Steve
Job Details: 07/25/2020
WASHER MAYTAG MVWX655DW0 "Found washplate spin out of sync in spin cycle. Quoted customer for wash plate and hub replacement. ; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10902814 (washplate), dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID"
Near Canandaigua, NY 14424
Dave
Job Details: 07/25/2020
WASHER WHIRLPOOL WFW5620HW0 Unit not going into spin . Reseated connections to motor at control. Unit is now working as expected . Tested in diagnostics tested good
Near Rochester, NY 14620
Tanner
Job Details: 07/25/2020
DRYER WHIRLPOOL CGM2745FQ "Q1 no Q2 no Q3 no Installed new ignitor. Dryer kept popping gfi outlet. While trying to adjust ignitor position ignitor shattered inside dryer. Something is causing ignitor to arc to ground. Ordering new ignitor ; ordrng 1 279311 (Ignitor) and 1 WP694298 (Bracket), dspstn on spec-tagged invntry: 1 279311 IGNITOR"
Near Canandaigua, NY 14424
Dave
Job Details: 07/25/2020
WASHER MAYTAG MVWB865GW0 Unit is under warranty. Found debris is drain pump removed debris . Calibrated unit . . washer motor was hitting washer pan underneath the unit .leveled the legs . Ran auto diagnostics. Unit tested good .
Near Rochester, NY 14616
Evan
Job Details: 07/25/2020
DRYER MAYTAG MGDB755DW3 Replacing control due to relay on control failing open when starting machine. Replaced control and ran test cycle. Unit tested good
Near Rochester, NY 14620
Evan
Job Details: 07/25/2020
DRYER GE GTD42EASJ2WW Replacing door switch due to original door switch testing open. Replaced switch. Unit tested good
Near Irondequoit, NY 14622
Tanner
Job Details: 07/25/2020
WASHER AMANA NTW4516FW3 Q1 no Q2 no Q3 no Unit covered under RAC 2 year warranty.Complaint of intermittent power. No stored error codes. Checked outlet with outlet tester and tested good. Measured voltage to ACU at 118.8 VAC. Unit currently operating.replaced control board to address intermittent power. Calibrated unit. Ran auto diagnostics cycle and unit and unit tested good.Verbal signature acknowledged ; dspstn on spec-tagged invntry: 1 W11170317 CONTROL
Near Rochester, NY 14612
James
Job Details: 07/25/2020
REFRIGERATOR WHIRLPOOL WRF560SEYB00 Q1 n. Q2 n. Q3 n. Unit not defrosting. Tested heater in diagnostics. Need thermistor. Replaced thermistor and defrosted evaporator. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER
Near Brockport, NY 14420
David
Job Details: 07/23/2020
WASHER MAYTAG MVWC565FW2 Checked unit in diagnostics . No saved error codes. Unit went through auto test ok. Checks good
Near Rochester, NY 14620
Steve
Job Details: 07/23/2020
WASHER MAYTAG LAT8600AAW Found hanky stuck inside drain line causing water to not drain. Removed it and washer tests good. ; dspstn on spec-tagged invntry: 1 12112425 BELT KIT
Near Irondequoit, NY 14609
Evan
Job Details: 07/23/2020
WASHER WHIRLPOOL WTW5000DW1 Customer stating that wash light is flashing. Drained out water from previous cycle. Checked for error codes. Unit has no codes present. Ran diagnostic cycle unit completed cycle as it should. Customer had king size bed sheet in machine when unit stopped. Suspecting that unit had off balance load and stopped itself this is why wash light was flashing. Explained to customer in this situation it is best to cancel cycle rebalance items and run and rinse/spin. Showed customer how to do this process properly. Unit itself tested good
Near Hilton, NY 14468
David
Job Details: 07/23/2020
MICROWAVE MAYTAG MMV4206F22 Replaced hood light. New light tests good . S/c and labor on 91864; dspstn on spec-tagged invntry: 1 8206232A BULB
Near Rochester, NY 14618
Steve
Job Details: 07/23/2020
DISHWASHER MAYTAG MDB7749AWB1 S code S25453 found start button not responding and evidence of silver migration. Called tech line. Ordering ui; ordrng 1 W10811148 (panel-cntl)
Near Rochester, NY 14620
Tanner
Job Details: 07/23/2020
REFRIGERATOR GE GSH22JFXMBB This unit does not have a water dispenser or filter.
Near Stanley, NY 14561
Dave
Job Details: 07/23/2020
WASHER WHIRLPOOL WFW6620HC0 Unit jumping around and damaged floor from unit moving around . Company that installed unit never took the shipping bolts out . Took photo of floor and tested unit . Unit tested good .
Near Marion, NY 14505
Evan
Job Details: 07/23/2020
WASHER MAYTAG MVWC465HW2 Customer stating that unit is failing to fill as it should. Checked for error codes. Discovered unit displaying f8e1 code for long fill or no fill. Hot water valve was not actuating. Inspected valve and discovered that connector for valve was not fully seated on control. Removed connector and reseated on control. Tested valve again in manual test mode. Unit now actuating cold and hot water valve properly. Unit tested good
Near Geneva, NY 14456
Dave
Job Details: 07/23/2020
WASHER WHIRLPOOL WFW5620HW0 Control loc was on . Won’t turn off . Reseated user interface to control . Power cycled unit . Tested unit in diagnostics. Unit tested good .
Near Sodus, NY 14551
Evan
Job Details: 07/23/2020
RANGE FRIGIDAIRE LFEF3011LWD Replacing switches due to burners failing to regulate temperature. Replaced 3 switches tech did not have 4th switch for large burner day of repair. Will have to order 4th and return with it. Ordering switch ; ordrng 1 316436001 (SWITCH (LARGE BURNER ) )
Near Rochester, NY 14607
Steve
Job Details: 07/23/2020
WASHER WHIRLPOOL WFW75HEFW0 Replaced latch for door stuck closed. Washer tested good. ; used 1 WPW10443885 (LATCH) from stock
Near Macedon, NY 14502
Evan
Job Details: 07/23/2020
DRYER WHIRLPOOL WED49STBW1 "Customer stating that unit will not run but interior light is on. Discovered that tab for door switch is broken causing issue. Ordering door switch ; ordrng 1 WPW10569603 (DOOR SWITCH ), dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL"
Near Hilton, NY 14468
David
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL MFT2776FEZ00 Replaced open freezer LED module. Unit tested good
Near Irondequoit, NY 14617
David
Job Details: 07/23/2020
RANGE WHIRLPOOL WGE745C0FS00 Q1 no q2 no q3 no Replaced cooktop that had a thermal crack. Unit tested good Verbal signature
Near Scottsville, NY 14546
James
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Q1 n. Q2 n. Q3 n. Unit over cooling. Need control. 34.90 labor ; ordrng 1 W11353813 (CONTROL)
Near Scottsville, NY 14546
James
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL EB9SHKXVQ03 Q1 n. Q2 n. Q3 n. Unit has frost buildup in freezer and light not turning on after power outage. Defrosted freezer and molded gasket with heat gun. Removed frost from light switch now it's functioning properly.
Near Penfield, NY 14526
Steve
Job Details: 07/23/2020
DISHWASHER MAYTAG MDB4709PAW2 Found water filled almost to front lip by the door Lowered back of dishwasher to push water towards rear of machine for leaking. Found vent was also leaking. Caulked vent. Customer is going to monitor.
Near Fairport, NY 14450
Steve
Job Details: 07/23/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Sr# 7728393461 Found freezer led light foamed in an on removal of light the connected at the refigerator side fell apart. Could not reach the wires to repair light. Called tech line. The unit is unrepairable. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE
Near Rochester, NY 14624
James
Job Details: 07/23/2020
OVEN WHIRLPOOL SF362LXSQ0 "Q1 n. Q2 n. Q3 n. Unit not igniting oven. 120v to module, no power to igniter. Need spark module WPW10331686Part 199Labor 104.65; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"
Near Rochester, NY 14620
Tanner
Job Details: 07/23/2020
REFRIGERATOR GE GSH22JFTABB This unit is not located in any if Chase breakrooms
Near North Chili, NY 14514
James
Job Details: 07/23/2020
DISHWASHER WHIRLPOOL WDT710PAHW1 "Q1 n. Q2 n. Q3 n. Float switch broke off and melted to heater. Need float switch. ; ordrng 1 WPW10346525 (float asm), dspstn on spec-tagged invntry: 1 WPW10545278 HOSE-DRAIN"
Near Fairport, NY 14450
Steve
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found left fresh food section door is concaved by the door switch and will not press it in all the way for ice and water to work. Ordering door ; ordrng 1 W11307224 (LEFT SS fresh food section DOOR)
Near Penfield, NY 14526
David
Job Details: 07/23/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Found freezer at 5 degrees andCycled off. Set point is at -5 replaced fan with harness forFreezer thermistors. Customer to monitor for ice
Near Rochester, NY 14611
Tanner
Job Details: 07/23/2020
REFRIGERATOR MAYTAG MRT118FFFH01 "Q1 no Q2 no Q3 no Complaint of freezing in FF section. Removed evaporator cover and inspected evaporator. Block of ice in upper right of evaporator and over capillary tube. Unit is low on refrigerant or impingement in system. Freezer is not up to temp causing constant call for refrigerant. This causes blow by into FF section causing cold FF temps. Ordering sealed system repair.; ordrng 1 W11092625 (Compressor) and 1 W10836706 (Evaporator) and 1 W10913906 (Process tubes) and 1 Dyedryer (WPW1143759) and 1 876765 (Copper tubes), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"
Near Rochester, NY 14616
Tanner
Job Details: 07/23/2020
REFRIGERATOR MAYTAG MFI2269FRZ05 Q1 no Q2 no Q3 no Replaced icemaker. Pressed door switch down and unit immediately filled with water. Advised customer 24 hours before unit starts making ice.Verbal signature acknowledged
Near Rochester, NY 14620
Tanner
Job Details: 07/23/2020
DRYER WHIRLPOOL CGM2745FQ Q1 no Q2 no Q3 no Called whirlpool Commercial services. They do not provide a reference number. Measured timer voltage and tested good. Checked continuity in ignitor and is open. Ordering new ignitor.; ordrng 1 279311 (Ignitor)
Near Pittsford, NY 14534
Steve
Job Details: 07/23/2020
DRYER WHIRLPOOL WED8000DW4 Tested heat and the dryer cycled properly with 165 high and 140 low. Vent was replaced and tested good with vent tester. Recommended customer use timed dry due to small loads and also adjust heat accordingly.
Near Pittsford, NY 14534
Steve
Job Details: 07/23/2020
DRYER WHIRLPOOL WED75HEFW1 Ordering user interfaces for erratic behavior when customer is trying to start unit. ; rqstng P&A on 1 W10919207 (panel-cntl)
Near Rochester, NY 14612
James
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Q1 n. Q2 n. Q3 n. Ice in freezer. Found door not aligning with cabinet. Removed ice buildup and adjusted freezer door. Door seals properly. Extended warranty until 11/2020
Near Newark, NY 14513
Dave
Job Details: 07/23/2020
WASHER AMANA NTW4516FW3 Replaced lid lock . Calibrated unit . Tested in auto diagnostics. Unit tested good . ; dspstn on spec-tagged invntry: 1 W11307244 LATCH
Near Rochester, NY 14613
James
Job Details: 07/23/2020
REFRIGERATOR MAYTAG MFI2269FRB02 "Q1 n. Q2 n. Q3 n. Unit making noise, water tastes bad. Scratches on front and door dented. Handle dented on freezer. Found water filter not installed,filter bypass stuck. Had to remove filter with pliers. Installed new filter. Adjusted feet and tested. Noise is compressor running and is normal to this model called tech line SR 7728393721; ordrng 1 12977881BQ (dor-fip bl) and 1 13107891BQ (dor-fip bl) and 1 13107892BQ (dor-fip bl) and 1 W10445056 (tray-drip) and 1 W10891394 (handle) and 1 WPW10164982 (cover)"
Near Webster, NY 14580
David
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Q1 no q2 no q3 no Replace door that was not sealing properly new door ceiling as expected customer to monitor.Verbal signature
Near Newark, NY 14513
Dave
Job Details: 07/23/2020
DRYER AMANA NED4655EW1 Replaced timer .ohm out element tested good . Unit is heating and cycling on and off as it’s supposed to . Unit tests good .
Near Webster, NY 14580
David
Job Details: 07/23/2020
REFRIGERATOR GE PFSS5RKZASS Replaced control board due to ice box fan not running properly. Fan began running full speed after installation customer to monitor for ice. Appliance tech warranty for labor.
Near Ontario, NY 14519
David
Job Details: 07/23/2020
FREEZER FRIGIDAIRE LFFH17F7HWC Replaced use her in the face to do to defrost issue customer to monitor
Near Newark, NY 14513
Dave
Job Details: 07/23/2020
DRYER AMANA NED4655EW1 Could not find a unit with model and serial that is listed for unit
Near Canandaigua, NY 14424
Dave
Job Details: 07/23/2020
DISHWASHER WHIRLPOOL WDT970SAHV0 Replaced dispenser for gasket and sump . Tested unit in diagnostics. Unit tested good .
Near Honeoye Falls, NY 14472
Dave
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Water filter area was leaking water because the cover that holds the filter was broken and hanging down . Replaced cover and tested unit . Unit tested good .
Near Ontario, NY 14519
David
Job Details: 07/23/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Q1 no q2 no q3 noUnit is shutting down intermittently causing cooling issues found unit working normally at time of service suspecting control issue ordering controls.Verbal signature ; rqstng P&A on 1 W10843055 (Control) and 1 W10830278 (Control) and 1 W11089931 (UI)
Near Irondequoit, NY 14617
David
Job Details: 07/23/2020
DRYER WHIRLPOOL W0070HEBW1 Inspected dryer for debris buildup and or venting issue. Found no problem with venting or the state of the cabinet inside.s/con 93185
Near Rochester, NY 14612
David
Job Details: 07/23/2020
DISHWASHER MAYTAG MDB8959SKW0 Q1 no q2 no q3 no Do you know when it was not draining it due to debris caught in the drain pump impeller. Removed metal debris unable to locate the source of debris. Unit tested good afterwards having customer monitor.Verbal signature
Near Rochester, NY 14612
James
Job Details: 07/23/2020
WASHER MAYTAG MVWC200BW0 Q1 n. Q2 n. Q3 n. Unit not doing anything but making grinding noise. Basket Spode Fault. Unit went through spin cycle successfully. Intermittent issue with actuator. Replaced actuator and calibrated. Unit functions properly. One year warranty on repair. ; ordrng 1 WPW10006355 (actuator)
Near Irondequoit, NY 14617
James
Job Details: 07/21/2020
WASHER MAYTAG MHW7100DW0 Unit not powering on. 120 v to control. Disconnected pressure switch and drain started running. Replaced control and tested. Unit still not powering on. Need user interface. 507.22total; ordrng 1 W10748425 (panel-cntl)
Near Rochester, NY 14610
Evan
Job Details: 07/21/2020
RANGE WHIRLPOOL WFE515S0JW0 Replacing cooktop due to original cooktop coating coming off over RF burner. Replaced cooktop and burner. Tested unit. Unit tested good
Near Spencerport, NY 14559
David
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KFIS29BBMS02 Replaced evaporator due to a low side leak unit began cooling after installation customer to monitor.
Near Rochester, NY 14624
Tanner
Job Details: 07/21/2020
DRYER MAYTAG MED3500FW0 Q1 no Q2 no Q3 no Complaint of unit not drying. Vent tested unit and tested poorly. Ran unit for several minutes and heat never turned on. Tested power and power tested good. Disassembled unit and tested bulkhead parts. Heater element and operation thermistor tested negative for continuity. Ordering new thermistor and element. Advised customer venting needs to be serviced.; ordrng 1 WP8544771 (Element) and 1 8577274 (thermistor)
Near Rush, NY 14543
Dave
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Replaced freezer door gasket . Heated and sealed . Unit is sealing as expected.
Near Rochester, NY 14609
Tanner
Job Details: 07/21/2020
WASHER WHIRLPOOL WTW7500GC0 Q1 no Q2 no Q3 no Complaint of unit filling but not cleaning. Following stored errors:F8E1 long fillLong fill error will cause machine to stop running as unit suspects leak after timing Tested cold valve and tested good. Tested hot valve and no water. Checked water supply and hot water supply turned off. Once turned on hot water valve tested good. No hot water can also cause incorrect resistance reading to control board from water thermistor. Machine will not proceed to wash until water temperature is in valid range.Ran service diagnostics cycle and cycle completed without issue.
Near West Henrietta, NY 14586
Dave
Job Details: 07/21/2020
WASHER GE GTW330ASK1WW Belt is loose . Belt slid up towards gearcase and was rubbing . Flipped belt and tightened belt by moving motor a bit . . Belt is still loose . Unit needs new belt WH01X24697 . Clean off pulleys before installing new belt . . Adjusted legs so unit is higher off the floor . ; ordrng 1 WH01X24697 (washing machine driv)
Near Henrietta, NY 14467
Tanner
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Q1 no Q2 no Q3 no Complaint of no wash. Started a wash cycle and unit filled properly. Following stored errors:F4E3 wash motor faultF7E1 heating error.Cleared error codes. Replaced motor sump assembly. Tested unit and unit tested good.Verbal signature acknowledged ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
Near Rochester, NY 14626
David
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Q1. I q2 no q3 no Replaced controls due to intermittent cooling. Customer to monitor Verbal signature
Near Geneseo, NY 14454
Steve
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Installed ice bin for not pushing ice out to dispenser properly.
Near Rochester, NY 14617
Tanner
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Q1 no Q2 no Q3 no Complaint of FC door not closing and frost. Tested door and door catches bottom of cabinet. Door hinge is bent causing unit not to close properly.; ordrng 1 WP2166037 (Hinge) and 1 WPW10300065 (Top bracket)
Near Webster, NY 14580
David
Job Details: 07/21/2020
OVEN DOUBLE MAYTAG CWE550 Repaired wire to bake element and replace bake element due to unit not heating. Unit tested good after installation.
Near Rochester, NY 14626
James
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Replaced icemaker and ice bin. Found soot all over fresh food liner and in ceiling. Could not find cause and unit is cooling properly. Customer is to monitor if ice quality problems persist.
Near Webster, NY 14580
David
Job Details: 07/21/2020
REFRIGERATOR GE PFSS5RKZASS New fan motor did not solve issue. Fan still will notRun. Ordering control ; ordrng 1 WR55X11098 (Control)
Near Penfield, NY 14526
Evan
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL WDF520PADB7 Customer stating that unit is not drying dishes properly. Checked for error codes. No codes were present. Ran diagnostic cycle to confirm heater was functioning. Heater tested good. Discovered rinse aid dispenser is empty this is causing issue. Filled dispenser for customer with rinse aid sample. Unit tested good ; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR
Near Livonia, NY 14487
Steve
Job Details: 07/21/2020
RANGE WHIRLPOOL MGR6600FZ1 Replaced manifold for gas valves not in straight line causing two valve to not operate properly. The range tested good.
Near Rochester, NY 14623
Dave
Job Details: 07/21/2020
DISHWASHER GE GDF520PGJ2WW Complaint is the dishwasher doesn’t drain at the end of the cycle. Tested drain pump tested good . Unit has no error codes . Status LED light on control board is 1 flash which means normal . Drain tube for unit is very long . Goes down to the basement across and back up to disposal . Spoke with customer about shorting drain tube . Called G.E. techline said that unit is working will need to fix drain tube . Unit tested good
Near Fairport, NY 14450
Evan
Job Details: 07/21/2020
REFRIGERATOR JENN AIR JFFCC72EFP02 Replacing evaporator heater with thermistors due to thermistor not maintaining correct temperature and telling cooling fan for freezer when to run and not to run. Replaced harness. Customer to monitor to see if issue persists.
Near Webster, NY 14580
Evan
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Replacing Led module in fridge and freezer sections due to modules not illuminating. Replaced modules. Also cycled ice maker to confirm unit was making ice. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10515057 MODULE-LOWER LIGHT
Near Brockport, NY 14420
James
Job Details: 07/21/2020
MICROWAVE WHIRLPOOL WMH31017HS3 "Unit not powering on without tripping circuit breaker. Found mounting nut bent, allowing bolt to contact filter board. Fixed mounting bolt and nut and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK"
Near Rochester, NY 14624
Dave
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRF560SEHV00 Unit is dispensing water very slow . Took water filter out . Went and closed saddle valve all the way and reopened . Water pressure to unit is now working as expected . Ice maker was not working . Found the ice maker was jammed with ice Removed and cycled ice maker . .unit tested good .
Near Webster, NY 14580
Evan
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Replacing ice maker due to unit failing to produce ice or run harvest cycle. Replaced ice maker. Ran fill test 45 to confirm valve function and then ran test 56 to confirm harvest cycle function. Unit tested good.
Near Rochester, NY 14617
David
Job Details: 07/21/2020
REFRIGERATOR FRIGIDAIRE FPHN2899LS1 Unit has been cooling intermittently due to a failing defrost thermostat. Ordering thermostat.; ordrng 1 242046001 (Thermostat)
Near Rochester, NY 14616
Tanner
Job Details: 07/21/2020
DRYER WHIRLPOOL WED8500DC4 Q1 no Q2 no Q3 no Complaint of intermittent operation. Unit will complete cycle even though garments are wet. Following stored errors:F4E3 low airflow.Vent tested unit and unit tested poorly. Poor venting will affect dryer performance.Measured power at block and measured 208.9 VAC. SR7728369923- techline advised once power drops below 208 VAC that unit will not operate. Number of circumstances can cause voltage fluctuations and if it’s below 208 machine will not operate and element will not heat also causing poor performance. Referred customer to electrician/building management.
Near Rochester, NY 14616
David
Job Details: 07/21/2020
REFRIGERATOR KENMORE 106.7300251 Customer is experiencing a defrost issue caused by a failing thermistor. The thermistor is terminating the defrostCycle early causing ice to build up near the freezer fan. Ordering defrost sensor ; ordrng 1 WPW10383615 (Defrost sensor)
Near Irondequoit, NY 14617
Tanner
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL WDT710PAHB1 Q1 no Q2 no Q3 no Replace inner door. Tested unit and unit did not leak.Verbal signature acknowledged.
Near Rochester, NY 14621
Tanner
Job Details: 07/21/2020
WASHER WHIRLPOOL MVWB835DC3 Q1 no Q2 no Q3 no Replaced water valve assembly. Tested unit and unit tested good.Verbal signature acknowledged.
Near Canandaigua, NY 14424
Steve
Job Details: 07/21/2020
DISPOSER KITCHENAID KBDS100T Replaced disposal for batch switch intermittently not turning disposal on. The disposal tests good.
Near Rochester, NY 14619
Dave
Job Details: 07/21/2020
WASHER WHIRLPOOL WTW8040DW4 Spanned nut is loose to basket and gearcase . Looks like spanner nut is seized . Trying to take it off and the gearcase would spin . Customer is going to try and get nut off . May need gear case and new spanner nut .
Near Pittsford, NY 14534
Dave
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Checked temperatures in freezer 0 degrees . Ohm out ice box thermistor was within range of temperature that was inside . Ice box fan is working . Ice maker cycled in harvest test . Ice maker has no error codes . Called techline SR 7728373362 ? . Checked voltage going from control board to ice maker . Pink and tan wires should have had 5 volts dc . It was jumping around . Found frost on the back wall of unit by ice maker . Techline suggested kit W10864519 to fix frost . Unit needs main control. . Doesn’t want the adapter ; ordrng 1 WPW10675033 (cntrl-elec)
Near Churchville, NY 14428
David
Job Details: 07/21/2020
DISHWASHER FRIGIDAIRE FGID2474QF0B Unit was throwing and I 20 error code. Removed and reinstalled pressure sensor that was installed previously pressure sensor did not have any buildup inside. Uninstall the unit to check for kinked hoses. Found unused shims underneath the unit pinching drain hose and waterline. Remove shims and reinstalled unit flat on the floor. Ran unit for 15 minutes with no issues. Customer to monitor for errors
Near Webster, NY 14580
Dave
Job Details: 07/21/2020
WINE COOLER WHIRLPOOL KUWS24RSBS03 Unit has no refrigerant. Compressor is running . Unit would need new evaporator but that part is not a serviceable part can not even order it. Customer will look into new unit
Near Rochester, NY 14605
James
Job Details: 07/21/2020
FREEZER FRIGIDAIRE FFFU14M1QW Replaced thermostat customer is to monitor
Near East Rochester, NY 14445
Dave
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Unit is not cooling . Needs evap . Refrigerant leaked out . Needs new compressor for burning itself out .customer is going to call whirlpool. To see if they can get coverage. If so order parts W11125124 compressor . Evap W10858281. UV drier Wpw10143759 . Process tube w10913906
Near Brighton, NY 14610
James
Job Details: 07/21/2020
FREEZER AMANA AZF33X16DW00 Replaced thermistor and defrosted evap. Customer is to monitor. One year warranty on repair.
Near Irondequoit, NY 14609
James
Job Details: 07/21/2020
REFRIGERATOR MAYTAG MFI2570FEZ05 Replaced watertube and tested dispenser and icemaker with reservoir exposed. No leaks found. Unit functions properly.
Near Fairport, NY 14450
Tanner
Job Details: 07/21/2020
WASHER MAYTAG MVWB765FW4 "Q1 no Q2 no Q3 no Complaint of unit not finishing wash cycle. When going into drain and spin will grind and then stop then proceed into a never ending wash cycle. Only way to stop is for customer to force cancel or unplug.F3E2 inlet thermistor errorNo other stored errors:Took many attempts for unit to enter diagnostics. Completed service diagnostics cycle however spin did not reach desired speed. When trying to start drain and spin unit would initially not allow that selection. During drain and spin drain pump would go on and off out of sequence. When in high spin unit sounded correct. Inspected underneath unit and found rotor was missing bolt to secure to stator. Removed rotor and rotor had oil on it and oil on bottom of gearcase assembly. Ordering new control board, water inlet, and gearcase.; ordrng 1 W11429620 (ACU) and 1 W11393685 (Gearcase) and 1 W10734521 (Spring assembly), used 1 W11165546 (Water inlet) from stock"
Near Rochester, NY 14621
Evan
Job Details: 07/21/2020
WASHER GE WSLP1500HWW Customer stating unit is leaking instantly when filling. Discovered water was coming from drain pump filter cap not being fully tightened. Reseated cap and tightened. Ran test cycle. Unit now draining as it should. Unit tested good
Near Irondequoit, NY 14617
Steve
Job Details: 07/21/2020
REFRIGERATOR MAYTAG MFF2258VEM8 Found evap fan not running. Ordering fan. ; ordrng 1 WPW10128551 (evaporator fan motor)
Near Rochester, NY 14610
Steve
Job Details: 07/21/2020
OVEN JENN AIR JGRP430WP01 Found F1E1 appliance manager error. Ordering appliance manager; ordrng 1 W10888661 (cntrl-elec)