We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14617
James
Job Details: 04/15/2022
Unit not washing. No power to wash motor. Tested wash motor at control and pump turned on. Reseated connections on control and retested. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HBS
Near Rochester, NY 14604
Andres
Job Details: 04/15/2022
Called customer to inform her I was on my way. Customer stated that she already had her refrigerator replaced and she never set up this appt.
We serviced a
WHIRLPOOL WASHER
Model XXXXX
Near Syracuse, NY 13208
Chuck
Job Details: 04/14/2022
Upon arrival i discovered that the unit was a LG model. I explained to the customer that they contacted the wrong servicer and to contact LG for service
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Syracuse, NY 13219
Chuck
Job Details: 04/14/2022
Thumping noise durning operation. After inspecting unit i discovered that the left supporter was cracked in half. Replaced supporters. Unit tested good ; used 1 4392065 (Repair kit) from stock
We serviced a
ROPER DRYER
Model RED4516FW0
Near Port Byron, NY 13140
Chuck
Job Details: 04/14/2022
"Unit not heating. Heating element tested bad, ordering element 279838. ; ordrng 1 279838 (Heating element)"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Geneva, NY 14456
Chuck
Job Details: 04/14/2022
"Customer stated that unit has a noise during spin and would not spin. Problem was with the hub, replaced hub. Unit tested good. ; used 1 W10528947 (Hub) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Geneva, NY 14456
Chuck
Job Details: 04/14/2022
Replaced sensor. Ran a diagnostic test cycle in which the unit operated normally. Ran unit in a normal cycle for 20 minutes and the Unit tested good.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Geneva, NY 14456
Chuck
Job Details: 04/14/2022
Customer stated that front left burner was not lighting. I verified that the burner was not lighting. Ordering electrode W10898387 and burner kit W11443577. ; ordrng 1 W10898387 (Front left Electrode) and 1 W11443577 (Burner kit)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KPS0
Near Clifton Springs, NY 14432
Chuck
Job Details: 04/14/2022
Unit not in operating condition. Unit has a big dent in upper right hand side. Ordering tub and upper rack and rails ; ordrng 1 W11409865 (Tub) and 1 W11561204 (Upper Track) and 1 W10847875 (Upper rack)
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Camillus, NY 13031
Chuck
Job Details: 04/13/2022
Led display on control panel is not working. Inspected harness and all is intact. Ordering user interface W10891907 and assembly control W11197501. ; ordrng 1 W11197501 (Assembly control panel) and 1 W10891907 (User interface)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Syracuse, NY 13215
Chuck
Job Details: 04/13/2022
"Unit not draining. Drain pump is getting the proper voltage, pump tested bad. Replaced drain pump W11497943. Unit tested good"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Syracuse, NY 13215
Chuck
Job Details: 04/13/2022
"Unit had the bad heater, replaced heater. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Cicero, NY 13039
Chuck
Job Details: 04/13/2022
"Unit has bad heater, replaced heater. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Clyde, NY 14433
Chuck
Job Details: 04/13/2022
"Noise during spin. Error code F7E5-shifter fault I confirmed the noise during a manual test cycle. Found gearcase oil under the unit. Unit needs a gearcase, belt and cam. ; ordrng 1 W11454372 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Geneva, NY 14456
Chuck
Job Details: 04/13/2022
"Latch was broke off, changed the lock and latch assembly. Unit tested good ; used 1 279570 (Latch) from stock"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Geneva, NY 14456
Chuck
Job Details: 04/13/2022
Replaced drain pump. I got the unit into a spin cycle. If the problem continues i need to go back with a main control W10285518.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ3
Near Bloomfield, NY 14469
Dave F
Job Details: 04/13/2022
"Replaced magnetron, diode , capacitor, control and transformer. . Tested unit tested good . Light is working now as well ."
We serviced a
KITCHENAID OVEN SINGLE
Model KOSE507ESS02
Near Victor, NY 14564
Dave F
Job Details: 04/13/2022
Unit is under cooking . Temperature sensor is reading 73 degrees at room temp .bake and broil element both work . Heated unit to 350 was 313 . Calibrated unit up 30 degrees. It is now over heating . service pointer W10883103C .Ordering kit from pointer W11093248; ordrng 1 W11093248 (panl-cntrl)
We serviced a
GE REFRIGERATOR
Model PSCS3RGXCFSS
Near Rochester, NY 14609
Andres
Job Details: 04/13/2022
Customer stated unit was not cooling properly. Diagnosed unit and found evaporator fan was not pushing air. Motor is dead. ; ordrng 1 WR60X10307 (Evap fan)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ3
Near Bloomfield, NY 14469
Jeremy
Job Details: 04/13/2022
Assisted DF with repair.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Greece, NY 14616
Andres
Job Details: 04/13/2022
"Customer stated unit was not drying properly. Diagnosed unit and found that she has a venting issue. I started dryer and checked vent outside for airflow. Their was no air coming out of vent, customer needs vent cleaning"
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Canandaigua, NY 14424
Jeremy
Job Details: 04/13/2022
Found power button working intermittently. Ordering console for not sending finger touch.; schdld next appmnt for 4/20 WED !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB06
Near Rochester, NY 14606
Andres
Job Details: 04/13/2022
Replaced door gasket on unit. Made sure it sealed correctly.
We serviced a
WHIRLPOOL WASHER
Model GHW9150PW0
Near Pittsford, NY 14534
Jeremy
Job Details: 04/13/2022
"Called customer, no service needed, they are buying new machine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Palmyra, NY 14522
Dave F
Job Details: 04/13/2022
Top rack adjusters are broken . Ordering adjusters W10712395; ordrng 1 W10712395 (adjuster)
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near North Chili, NY 14514
Andres
Job Details: 04/13/2022
Customer stated unit was still leaking after last repair. Diagnosed unit and found internal drain hose had a pin hole in it causing it to leak when draining.; ordrng 1 WPW10562025 (Drain hose)
We serviced a
MAYTAG DRYER
Model LDE9306ACE
Near Rochester, NY 14624
Andres
Job Details: 04/13/2022
Replaced rollers on unit. Put unit back together and tested it. Unit working properly.
We serviced a
MAYTAG OVEN
Model CWE4800ACS14
Near Pittsford, NY 14534
Jeremy
Job Details: 04/13/2022
"Found screw holes on inner oven door stripped and metal bent, causing outer door to fall. Bent metal back and replaced screws, door opens and closes properly."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Hamlin, NY 14464
Dave L
Job Details: 04/13/2022
Replaced missing left wheel. Testing ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Hamlin, NY 14464
Dave L
Job Details: 04/13/2022
Upper rack adjusters are broken ordering adjusters ; ordrng 1 W10712395 (Adjuster)
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC4
Near Rochester, NY 14626
Dave L
Job Details: 04/13/2022
Replaced gear case and wash plate due to noise during spin. Unit tested ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14606
Dave L
Job Details: 04/13/2022
Replaced harness due to motor issue. Testing ok
We serviced a
WHIRLPOOL DRYER
Model LEQ9858PG0
Near Rochester, NY 14621
James
Job Details: 04/13/2022
"Unit not heating. Found thermostat blown. Replaced thermostat kit and tested. Unit functions properly. One year warranty on repair. ; used 1 279816 (Thermal co), and 1 Sh15 from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Penfield, NY 14526
James
Job Details: 04/13/2022
Replaced middle spray arm assembly and inspected. Unit doesn't seem to developing residue on new parts.
We serviced a
JENN AIR RANGE
Model JDS9860AAP
Near Ontario, NY 14519
James
Job Details: 04/13/2022
Unit gives f1 error when broiling. Tested unit inbake and broil and cooling fan not turning on. Cooling fan operates during self clean. Need control. ; ordrng 1 WP5760M301-60 (Control) and 1 Sh15
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Williamson, NY 14589
James
Job Details: 04/13/2022
Load and go led flashing after control was replaced. Tested unit and informed customer to turn off load and go if not using dispenser on bottom of unit. Unit functions properly.
We serviced a
MAYTAG DRYER
Model MED7100DW1
Near Williamson, NY 14589
James
Job Details: 04/13/2022
Unit not turning drum. Drum wore into side panel and is stuck. Need drum. Customer opted to replace dryer repair kit. Drum under ten years warranty. ; ordrng 1 W10541657 (Drum) and 1 4392067 (Kit)
We serviced a
WHIRLPOOL DRYER
Model WGD7500GC0
Near Webster, NY 14580
James
Job Details: 04/13/2022
Dryer door pops open. Replaced latch and tested. Unit functions properly. ; used 1 279570 (Latch) from stock
We serviced a
WHIRLPOOL OVEN
Model WEE750H0HZ1
Near Rochester, NY 14622
James
Job Details: 04/13/2022
Outer glass broken. Replaced glass and lh hinge. Unit functions properly.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14621
James
Job Details: 04/13/2022
"Replaced gearcase, motor, cap, and actuator. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Rochester, NY 14626
James
Job Details: 04/13/2022
Unit stops mid cycle and doesn't spin out the clothes. No fill error. Hot water was turned off. Turned on water and tested with small load of clothes. Removed clothes and recalibrated control. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Penfield, NY 14526
Dave F
Job Details: 04/13/2022
Spoke with customer and customer no longer needs service .
We serviced a
MAYTAG WASHER
Model MVWB855DC0
Near Penfield, NY 14526
Jeremy
Job Details: 04/13/2022
Found bearing causing excessive noise during spin cycle and washplate is cracked. Ordering gearcase and washplate. Gearcase is backordered.; rqstng P&A on 1 W11393685 (Gearcase) and 1 W10902814 (Washplate) and 1 W10752189 (Rotor Screw)
We serviced a
MAYTAG REFRIGERATOR
Model MSF25D4MDM01
Near Fairport, NY 14450
Dave F
Job Details: 04/13/2022
Replaced ice maker and cycled unit . Tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Rochester, NY 14607
Andres
Job Details: 04/13/2022
Replaced freezer door and fresh food section door on unit. Made sure door was sealing properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Pittsford, NY 14534
Dave F
Job Details: 04/13/2022
When arrived unit was no longer cooling at all . Went into diagnostics compressor would not turn on . Replaced UI and main control . Compressor will now start and fan is working everytime in diagnostics. . Discharge line is hot put temp probe in freezer and it temperature was going down . Unit was developing frost pattern . Tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Rochester, NY 14607
Andres
Job Details: 04/13/2022
Replaced fresh food section door and freezer door on unit.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Pittsford, NY 14534
Dave F
Job Details: 04/13/2022
Fresh food door gaskets are torn . Ordering gaskets ; ordrng 2 W10830162 (gasket-fip)s
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Webster, NY 14580
Jeremy
Job Details: 04/13/2022
Customer stated unit would not complete a cycle. Checked and found no stored error codes. Ran diagnostic checks and all functions check good. Ran on normal cycle with laundry and unit operates as expected. Discussed features and functions of unit with customer.
We serviced a
MAYTAG WASHER
Model A613
Near Rochester, NY 14623
Jeremy
Job Details: 04/13/2022
Found unit leaking from tub seal and transmission will not engage and leaking oil. Unit needs transmission and part is no longer available.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near Rochester, NY 14624
Dave L
Job Details: 04/13/2022
Unit is unresponsive. 120vac to control. Poor voltage to UI ordering both. Control covered under 60 month warranty ; ordrng 1 W11223386 (UI) and 1 W11305303 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14606
Dave L
Job Details: 04/13/2022
Customer had an event where the dishwasher didnt drain. Drain line in basement was clogged. A plumber has since corrected the issue. Verified proper operation of the dishwasher
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Spencerport, NY 14559
Dave L
Job Details: 04/13/2022
"Unit is not producing ice due to a freezer defrost failure. Defrost heater came on in diagnostics. Quoted for control, UI, and Harness. Customer is going to replace"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Spencerport, NY 14559
Dave L
Job Details: 04/13/2022
Replaced dispenser due to broken latch. Tested ok; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER
We serviced a
KITCHENAID HOOD VENT
Model KECC667BSS02
Near Rochester, NY 14626
Dave L
Job Details: 04/13/2022
User interface is shorted and will not stay powered on at the consistent setting. Ordering UI; ordrng 1 WPW10545371 (UI) and 1 Sh (Sh)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Rochester, NY 14612
Dave L
Job Details: 04/13/2022
Found leak on hot water supply at shut off. Stainless steel hose has failed and will need to be replaced. Referred customer to installer. Checked unit for error codes. Unit testing ok.
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Syracuse, NY 13204
Chuck
Job Details: 04/12/2022
"Customer stated that unit started another cycle on its own after completing a cycle and that the unit was making a strange noise. Error codes F0E5-off balance load , F3E2-inlet water temp fault. Ran diagnostic test cycle-i heard a gearcase grinding. I inspected gearcase, its leaking oil & oil got into the motor. Ordering gearcase, stator, rotor. ; ordrng 1 W11393685 (Gearcase) and 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W10752189 (Screw) and 1 W10902814 (Washplate) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 10 W11027980 (Screw)s"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Syracuse, NY 13206
Chuck
Job Details: 04/12/2022
Customer stated that unit isnt completing a cycle. Error code F9E1-long drain. The drain line that the unit is draining into is too small and water is flowing out of the drain line. I explained to the customer that the unit needs to drain into a 2 line with a trap. Unit completed a diagnostic test cycle and passed. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED92HEFC0
Near East Syracuse, NY 13057
Chuck
Job Details: 04/12/2022
"Rattling noise coming from unit while running. I removed the lid to inspect noticed that the right screw holding the lid wasnt put in all the way, tightened the screws and ran the unit and the noise went away. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Liverpool, NY 13088
Chuck
Job Details: 04/12/2022
"Customer stated that unit would not shut off. No error codes. Ran unit and the drain pump continues to run, i inspected pump abs pump tested good. I inspected air line to pressure sensor and its clear of debris. Control is causing the issue. Ordering control W11458145.; ordrng 1 W11458145 (Control)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB0
Near Liverpool, NY 13088
Chuck
Job Details: 04/12/2022
"Inspected unit and found that heater was bad. Replaced heater, unit tested good Left old heater with customer ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Baldwinsville, NY 13027
Chuck
Job Details: 04/12/2022
Upon inspection the unit has the good heating element. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Marcellus, NY 13108
Chuck
Job Details: 04/12/2022
"Customer was concerned about the bottom drawer closing and the flames on the burners. I inspected the bottom drawer, the tab that holds the drawer wasnt snapped into the drawer, it was operating normally after snapping drawer into the track. I adjusted burners to customers liking. Unit tested good"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Farmington, NY 14425
Jeremy
Job Details: 04/12/2022
Replaced grates for broken leg.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rochester, NY 14606
Andres
Job Details: 04/12/2022
Customer stated unit was not heating up. Diagnosed unit and found that it was clogged with lint not letting air flow through properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DWI
Near Rochester, NY 14609
Andres
Job Details: 04/12/2022
Customer stated clothes were coming out wet at end of cycle. Diagnosed unit and found that lid lock was not in place cause unit to not be able to lock and go into final spin .
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Bloomfield, NY 14469
Dave F
Job Details: 04/12/2022
Replaced control and tested unit in diagnostics. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWB865GW1
Near Canandaigua, NY 14424
Dave F
Job Details: 04/12/2022
F7E5 shifter failure Spun tub heard grinding . Checked under agitator did not find anything. Took rotor off and inspected slider . Slider is worn out and not shifting .unit needs slider .; ordrng 1 W10734521 (slider)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Victor, NY 14564
Dave F
Job Details: 04/12/2022
Unit has frost build on fan and fan noise unit from moisture getting into the unit . Noticed the door not closing all the way And gasket not sealing evenly. Cleaned ice build up wiped down rails and shimmed door to even out the gasket . Unit tested good .
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Irondequoit, NY 14609
Andres
Job Details: 04/12/2022
"Customer stayed unit was not spinning. Diagnosed unit and found the teeth on the hub were worn out. Had hub in my van,, replaced it and tested unit. Unit now spins.; used 1 W10528947 (Hub) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ00
Near Rochester, NY 14624
James
Job Details: 04/12/2022
Unit had frost building up on ff vents and moisture inside pantry drawer. Drawer fall off rails if not opened evenly. Checked for defrost drain being clogged. Need air tower for intermittent frost and drawer parts. ; ordrng 1 W10707377 (Air tower) and 1 WPW10468555 (Track lh) and 1 WPW10468556 (Track rh) and 1 WPW10308849 (Meat pan)
We serviced a
GE WASHER
Model GTW460ASJ5WW
Near Ontario, NY 14519
James
Job Details: 04/12/2022
Replaced drain pump and tested. Unit functions properly. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14623
Dave F
Job Details: 04/12/2022
Checked water pressure was good . . Replaced ice maker and cycled ice maker . Tested good and called for water .
We serviced a
JENN AIR OVEN
Model JDS9860AAP
Near Pittsford, NY 14534
Dave F
Job Details: 04/12/2022
Spoke with customer on phone .Customer was concerned about the downdraft duct vent having a crack in it did let the customer know that we do not repair venting and recommended black dog installations
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Fairport, NY 14450
Dave F
Job Details: 04/12/2022
Water valve is leaking in the back from the plastic . Ordering valve W11512399; ordrng 1 W11512399 (Water valve)
We serviced a
KITCHENAID MICROWAVE
Model KCMS1655BBL
Near Victor, NY 14564
Dave F
Job Details: 04/12/2022
Spoke with customer microwave is the countertop microwave there are no parts that you can order to repair
We serviced a
MAYTAG DISHWASHER
Model MDB6949SDH0
Near Pittsford, NY 14534
Jeremy
Job Details: 04/12/2022
"Customer stated unit is not staying cycle that they selected. Ran diagnostics and found F6E1 error code. Verified unit is filling and draining properly. After running diagnostics unit seems to operate as expected. Quoted for control board.; rqstng P&A on 1 W10737607 (BOARD, MAIN CONTROL) and 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ0
Near Pittsford, NY 14534
Jeremy
Job Details: 04/12/2022
Customer stated oven not heating properly. Found that unit preheats normally but does not cycle back on. Oven light does not work. Ordering light and control.; ordrng 1 WPW10571723 (Oven bulb) and 1 W11528249 (Control)
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Fairport, NY 14450
Jeremy
Job Details: 04/12/2022
Plugged unit in and drain pump comes on and door will not unlock. Manually unlocked door to retrieve laundry. Ran diagnostics and received error F03E1. Ran diagnostic cycle and all functions check good. Checked and cleaned some debris in pressure dome. Quoted for pressure switch and ACU.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Webster, NY 14580
James
Job Details: 04/12/2022
Door has piece damaged in between glass. Replaced door and inspected.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Rochester, NY 14612
Dave L
Job Details: 04/12/2022
Unit is displaying PO error due to a shorted evaporator fan motor. Ordering fan; ordrng 1 W11224591 (Evaporator fav)
We serviced a
WHIRLPOOL WASHER
Model WTW7340XW2
Near Penfield, NY 14526
James
Job Details: 04/12/2022
Sd71 error. Tested in diagnostics. Unit not going into full spin. Shaft nut and rotor bolt loose. Inspected bearings and tightened lower assembly. Found hub stripped. Replaced hub and tested drain and spin. If problem persists replace bearings. ; dspstn on spec-tagged invntry: 1 W10820039 HUB
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW0
Near East Rochester, NY 14445
Jeremy
Job Details: 04/12/2022
No service needed
We serviced a
GE OVEN
Model CGS980SEM1SS
Near Rochester, NY 14610
Jeremy
Job Details: 04/12/2022
"Replaced board and LOC displays. Unable to clear code with control lock button. Put old control back in, unable to determine if further instructions are needed for control replacement. Advised customer to contact GE appliance for further service. Customer will need to be refunded for part."
We serviced a
WHIRLPOOL WASHER
Model LA5530XSW1
Near Rochester, NY 14619
Jeremy
Job Details: 04/12/2022
"Coupler was misdiagnosis, unit needs clutch, basket drive and transmission. Ordering trans, clutch and drive.; ordrng 1 W10820043 (Basket Drive) and 1 3360629 (Transmission) and 1 285785 (Clutch)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Churchville, NY 14428
Andres
Job Details: 04/12/2022
Customer was not available today. Rescheduled for Friday when customer is available all day.; schdld next appmnt for 4/15 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near North Chili, NY 14514
Andres
Job Details: 04/12/2022
Customer stated gaskets are starting to tear. Diagnosed unit and found gaskets are starting to tear which can cause cooling issues.; ordrng 2 W10830162 (Gasket)s
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Rochester, NY 14625
Andres
Job Details: 04/12/2022
Customer stated unit was not turning on. Diagnosed unit and found power connections were not touching. Reconnected connections and made sure they were on there tight. Unit turned on and is working properly.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Webster, NY 14580
James
Job Details: 04/12/2022
Replaced door lock and tested spin cycle.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB
Near Penfield, NY 14526
Andres
Job Details: 04/12/2022
Customer stated top rack kept falling off track. Diagnosed unit and found wheels are coming off adjuster. Reccomend new rack adjuster.; ordrng 1 W10712395 (Rack adjuster)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Rochester, NY 14624
Jeremy
Job Details: 04/12/2022
Found unit making grinding noise during agitation. Found noise coming from gearcase. Ordering gearcase and rotor screw. Gearcase is backordered.; rqstng P&A on 1 W11393685 (Gearcase) and 1 W10752189 (Screw)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS1
Near Rochester, NY 14624
Jeremy
Job Details: 04/12/2022
"Customer stated oven door handle getting too hot and storage drawer bent. Found door seal was not clipped in properly, fastened seal. Ordering storage drawer face for bend. ; ordrng 1 WPW10330070 (Drawer Panel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Penfield, NY 14526
Andres
Job Details: 04/12/2022
Customer stated unit was not making ice. Diagnosed ice maker and found that it was turning but not calling for water. Diagnosed water valve found that it is getting 120v but not opening. Ordering new valve.; ordrng 1 WPW10349187 (Water valve)
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Honeoye Falls, NY 14472
Dave F
Job Details: 04/12/2022
Replaced ui and calibrated unit . Tested in auto diagnostics. Unit tested good .
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHVO
Near Honeoye Falls, NY 14472
Dave F
Job Details: 04/12/2022
Unit is leaking . Found the upper spray arm was plugged cleaned spray arm . Found the lower spray arm is cracked ordering new spray arm . ; ordrng 1 W10837249 (spray arm lower)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555S1ZV00
Near Rochester, NY 14626
Dave L
Job Details: 04/12/2022
The icemaker would not fill due to a frozen fill tube. Verified harness at hinge was not damaged. Thawed tube and tested fill in diagnostics. Replaced filter provided by the customer. Set freezer temps slightly warmer to prevent tube from freezing quickly. Recommending that the ice bin be dumped weekly to keep fill tube heater functioning.
We serviced a
WHIRLPOOL REFRIGERATOR
Model EV200NZTQ00
Near West Henrietta, NY 14586
Steve
Job Details: 04/12/2022
Replaced evap fan motor for open motor.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Webster, NY 14580
James
Job Details: 04/12/2022
Unit not draining and intermittent to leak. Cleaned drain pump and tested. Found no leaks. Unit functions properly. Customer is to monitor. If leak appears replace W11524103
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Webster, NY 14580
James
Job Details: 04/12/2022
Unit jams icemaker and doesn't cycle every time. Knocking noise in cabinet. Tested and found unit intermittently making tiny ice cubes that get stuck in icemaker. Knocking noise sounds like refrigerant flowing through tubing and is normal. Need icemaker. ; ordrng 1 W11556926 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFH06
Near Rochester, NY 14622
James
Job Details: 04/12/2022
Helped dl out