We serviced a
GE RANGE
Model JGB735EP1ES
Near Rochester, New York 14626
Ben H
Job Details: 05/13/2025
Replaced the igniter and tested unit. Unit operates as it should
We serviced a
WHIRLPOOL FREEZER
Model WRF555SDFZ19
Near Rochester, New York 14606
Andres V
Job Details: 05/13/2025
Found gasket didnt seal all the way causing frost build up and door switch to stay in close position. Cleared frost from door switch and unit. Door is sealing properly now and light is working
We serviced a
GE WASHER
Model GTWN4250DWS
Near Rochester, New York 14626
Ben H
Job Details: 05/13/2025
Replaced valve and tested unit
We serviced a
GE RANGE
Model JGS760DP4WW
Near Rochester, New York 14612
Zach L
Job Details: 05/13/2025
Ignitor not hot enough to immediately light gas. Needs new ignitor.; rqstng P&A on 1 WB13X25500 (Bake ignitor)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, New York 14606
Ben H
Job Details: 05/13/2025
Replaced outer tub. RAC has no hookups so I couldn't not test unit
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0
Near Rochester, New York 14612
Zach L
Job Details: 05/13/2025
Replaced control and moisture sensor. Tested unit
We serviced a
WHIRLPOOL OVEN
Model WFG535S0LS5
Near Rochester, New York 14613
Andres V
Job Details: 05/13/2025
"Customer could not get out of work to meet me, she was also not aware that unit is out of warranty and stating that it is lighting now"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Rochester, New York 14612
Zach L
Job Details: 05/13/2025
"Rotor screw came loose and became lodged in rotor guard, causing damage to rotor and rotor guard.; ordrng 1 W11627512 (Rotor cover) and 1 W11260238 (Rotor) and 1 W10752189 (Screw)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704KPS3
Near Pittsford, New York 14534
Ben H
Job Details: 05/13/2025
Unit fills with water but does not spray the water around. I tested unit and power is going to the wash pump but it does not turn on. Ordered sump and motor ; ordrng 1 W11416362 (Sump and motor)
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Ontario, New York 14519
Andres V
Job Details: 05/13/2025
"I ran a diag cycle successfully and was able to start a normal cycle, I believe customer was starting a cycle and was unaware of the process of door locking then unlocking and locking again which is normal"
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMMS3330RZ00
Near Victor, New York 14564
Andres V
Job Details: 05/13/2025
"Outlet is not getting power, went to breaker box turned breaker off then on but outlet still does not get voltage. I plugged microwave into a different outlet and it did work."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochester, New York 14626
Zach L
Job Details: 05/13/2025
"Leak tested unit, no leaks. System held 250psi nitrogen for 15 minutes with no loss of pressure. blew high and low sides clear with nitrogen, no blockage. Replaced drier and vacuumed to 500 microns. Recharged with 4.9oz of R134a. Pressures and temps on startup measured good. Unit developed full frost pattern."
We serviced a
KITCHENAID MICROWAVE
Model KMHC319EBS4
Near Victor, New York 14564
Andres V
Job Details: 05/13/2025
"Replaced the light bulb and tested, both lights working properly"
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HS10
Near Rochester, New York 14606
Andres V
Job Details: 05/12/2025
Customer says burning smell coming from unit and not heating. I checked inside unit did not see any burning marks. Tested out capacitor tested OL .; ordrng 1 W11495561 (Magnetron) and 1 W11256462 (Diode) and 1 WPW10574736 (Capacitor)
We serviced a
GE RANGE
Model JB645DK3WW
Near Penfield, New York 14526
Andres V
Job Details: 05/12/2025
"Inner glass was cracked, gave customer a quote for repair but she denied it wants to get new unit instead."
We serviced a
JENN AIR OVEN
Model JJW2730ds02
Near Webster, New York 14580
Andres V
Job Details: 05/12/2025
"Replaced the UI, tested it out panel is responding commands."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Lima, New York 14485
Ben H
Job Details: 05/12/2025
I replaced the spray arm with one provided by SquareTrade and I inspected the heating element and found no damage to it so I did not use the heating element provided by SquareTrade
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Rochester, New York 14620
Zach L
Job Details: 05/12/2025
"Found large pieces of food blocking drain, causing slow drain. Cleared debris. Found damage to upper spray arm, arm unable to turn. Needs new upper spray arm.; rqstng P&A on 1 WPW10498900 (Upper spray arm)"
We serviced a
KITCHENAID OVEN
Model KODE900HSS00
Near Rochester, New York 14625
Zach L
Job Details: 05/12/2025
"F6E9 lower oven communication failure. Control replaced previously. Lower oven light remains on constantly, previous board replacement did not rectify issue. Lower door switch tests good, failure in wiring harness or UI.; ordrng 1 W10834516 (Main Harness) and 1 W11219538 (Door latch harness) and 1 W11233570 (Console harness) and 1 W11399172 (UI stainless)"
We serviced a
GE WASHER
Model GTW330ASK4WW
Near Fairport, New York 14450
Zach L
Job Details: 05/12/2025
Lid lock windings tested open. Needs new lid lock; ordrng 1 WH08X37938 (Lid lock)
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Macedon, New York 14502
Zach L
Job Details: 05/12/2025
"Replaced burner assembly, bulkhead, thermal cutoff, and installed LP conversion kit. Tested unit, heat working, no excess flames."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Honeoye Falls, New York 14472
Ben H
Job Details: 05/12/2025
I replaced both fridge door gaskets and the freezer door gasket for being ripped and I also replaced the door mullion due to it not opening and closing correctly
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, New York 14624
Ben H
Job Details: 05/12/2025
When I put the unit into a diagnostic cycle during the spin portion the drum bounced around like crazy. When I inspected the unit further I found that the inner drum was loose and not connected correctly to the outer drum indicating either a bad inner tub or possibly gear case or that the gear case nut was coming loose and not holding the drum correctly. Unit has a wash plate that I could not remove to get a more accurate diagnosis so I quoted the customer $403 including the service call parts and labor just to get down to the gear case nut and inform the customer that the unit might still need a new tub or gear case. The customer is not going to do the repair; dspstn on spec-tagged invntry: 1 W11130362 SUSPENSION
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Rochester, New York 14624
Ben H
Job Details: 05/12/2025
Customer states that home Depot installed the dishwasher and there was an issue with it not draining so they came back and adjusted the drain hose and now when the dishwasher drains it backs up into the sink and the sink also does not drain. I inspected the unit and everything functions correctly and I instructed customer to contact home Depot about the backflow and the sink drain issue; dspstn on spec-tagged invntry: 1 W11497943 PUMP- DRAIN
We serviced a
GENERAL ELECTRIC RANGE
Model CGY366P4TW
Near Rochester, New York 14606
Ben H
Job Details: 05/12/2025
"Replaced the harness, control board and igniter and tested unit and it is no longer blowing the breaker"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Rochester, New York 14626
Ben H
Job Details: 05/12/2025
When I ran the unit it was not making noise when filling and the customer told me that after a while that noise stopped and hasn't come back yet. However I did find that the belt was worn out and loose causing a squealing noise when in motion so I replaced the belt and calibrated unit; used 1 W11239857 (BELT) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near North Chili, New York 14514
Ben H
Job Details: 05/12/2025
Customer complaint was that the clothes were taking a lot longer to dry than they used to when she got the unit. When I tested the unit I found there was heat but when I went to check the external vent I found that the exit for the vent coming out of the house was blocked with lint resulting in poor air flow and long dry times. I cleared the blockage and unit operates correctly
We serviced a
KITCHENAID OVEN
Model KOED530PSS00
Near Rochester, New York 14612
Andres V
Job Details: 05/12/2025
"I set both ovens to 350, took temps found top oven to be 20 degrees hotter and bottom oven 30 degrees cooler. Calibrated unit out, customer is to bake something and determine if temps are ok now"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rochester, New York 14626
Andres V
Job Details: 05/12/2025
"I did not find error code stored but their is a service pointer for water pressure issue, recommends replacing control board ; ordrng 1 W11607637 (Control board)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rochester, New York 14616
Andres V
Job Details: 05/12/2025
Checked power at the terminal block found unit only getting 120v i checked the breaker panel but it has an old panel that has the giant fuses. Customer will need an electrician
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3136SZ00
Near Rochester, New York 14617
Andres V
Job Details: 05/12/2025
When unit was delivered the doors where taken off and the door switch was never plugged back in causing unit to think door was open and poor cooling. Checked all door seals as well.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ4
Near Rochester, New York 14612
Andres V
Job Details: 05/12/2025
Knob stem broke on all knobs; ordrng 2 W11517331 (Knob (ship to customer))s
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Hamlin, New York 14464
Andres V
Job Details: 05/12/2025
"The connector that went to the soap dispenser was not plugged in. Plugged connector and tested it, unit is working properly"
We serviced a
HOTPOINT DRYER
Model HTX24GASK0WS
Near Rochester, New York 14609
Andres V
Job Details: 05/12/2025
"Found unit had a broken belt, replaced belt and tested unit is tumbling/heating; O-emld tckt"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GWE23GYNCFS
Near Canandaigua, New York 14424
Zach L
Job Details: 05/12/2025
"Set screw in handle backed out. Tightened set screw, handle firmly in place."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS3
Near West Henrietta, New York 14586
Zach L
Job Details: 05/12/2025
Overflow pan full. Unit has slow or intermittent leak. Unable to locate leak. Ensured unit is level and replaced door gasket. Customer to monitor.; dspstn on spec-tagged invntry: 1 W11483553 GASKET
We serviced a
KITCHENAID MICROWAVE
Model KHMS2056SSS3
Near Irondequoit, New York 14609
Andres V
Job Details: 05/08/2025
"Turntable mount melted, customer will order it herself"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Ontario, New York 14519
Andres V
Job Details: 05/08/2025
Talked to customer and she stated that unit is working properly no need for service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF5333PB02
Near Webster, New York 14580
Andres V
Job Details: 05/08/2025
"Took freezer temp reading found it at -4. I did notice some frost build up in the front of unit, I believe door wasnt closed all the way causing issue"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Rochester, New York 14616
Andres V
Job Details: 05/08/2025
Contacted customer and instructed them to cycle power.
We serviced a
GE RANGE
Model JGB735EP1ES
Near Rochester, New York 14626
Andres V
Job Details: 05/08/2025
"Bake Ignitor is getting 120v but not glowing, unit will need new Ignitor ; ordrng 1 WB13X25500 (Bake ignitor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Walworth, New York 14568
Zach L
Job Details: 05/08/2025
"Control intermittently creating false inputs, and intermittently failing to receive inputs properly. Unit needs new control board. Customer declined repair.; rqstng P&A on 1 W11637583 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Walworth, New York 14568
Zach L
Job Details: 05/08/2025
"On arrival, 37 in RC -4 in FZ. Average temps in service mode are correct. Customer reports soda cans exploding in RC section, intermittent thawing in FZ, and intermittent deep freezing in FZ. Unit operating properly during visit, unable to diagnose. Sending temp loggers to customer to gather more data; ordrng 2 0 (Temp loggers)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Fairport, New York 14450
Zach L
Job Details: 05/08/2025
Replaced bimetal harness and UI
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Rochester, New York 14619
Ben H
Job Details: 05/08/2025
I found that the unit had a broken igniter. I replaced the igniter with the truck stock igniter kit and tested unit; used 1 12400035 (IGNITOR) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0
Near Rochester, New York 14612
Dave L
Job Details: 05/08/2025
Unit fails to dry in auto sense and will run for prolonged periods of time. Ordering control and l; ordrng 1 WPW10298258 (Moisture sensor harness) and 1 W11565856 (Control)
We serviced a
GE MICROWAVE
Model PVM9215SKS
Near Rochester, New York 14612
Dave L
Job Details: 05/08/2025
Looseness mounting screws to remove vibration from blower
We serviced a
WHIRLPOOL RANGE
Model WFGS5030RZ0
Near Rochester, New York 14612
Dave L
Job Details: 05/08/2025
Found electrode to bake Ignitor disconnected. Reconnected bake ignitor and preheated oven to 350
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Rochester, New York 14616
Dave L
Job Details: 05/08/2025
"Replaced element and installed repair kit. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT , used 1 4392065 (REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Rochester, New York 14606
Ben H
Job Details: 05/08/2025
I leveled and calibrated the unit and then tested it with a load of laundry and the unit no longer shakes excessively
We serviced a
MAYTAG DRYER
Model MEDC400VW0
Near Rochester, New York 14624
Ben H
Job Details: 05/08/2025
Replaced timer and heating element and tested unit; dspstn on spec-tagged invntry: 1 279838 ELEMENT
We serviced a
MAYTAG REFRIGERATOR
Model MBR2258XES5
Near Rochester, New York 14618
Zach L
Job Details: 05/08/2025
Replaced fan motor. Fan motor began working immediately.
We serviced a
GE REFRIGERATOR
Model PVD28BYNFS
Near Irondequoit, New York 14622
Dave L
Job Details: 05/08/2025
Replaced control and inverter due to no cooling. Verified operation in diagnostics.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Rochester, New York 14615
Dave L
Job Details: 05/08/2025
"Replaced ice makers, valve and heater. Sealed ice room from ff section."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Fairport, New York 14450
Zach L
Job Details: 05/08/2025
"Unit working properly during visit. Customer reports refrigerator will power off every few days. Unplugging and plugging back in solves issue temporarily. Problem is intermittent short in DC circuit. Tested all components, unable to replicate issue. Customer will monitor unit and call when unit is in failure state."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV10
Near Fairport, New York 14450
Zach L
Job Details: 05/08/2025
Replaced door switch and tested
We serviced a
MAYTAG FREEZER
Model MZF34X16DW01
Near Honeoye Falls, New York 14472
Zach L
Job Details: 05/08/2025
"Unit unplugged on arrival. Plugged unit in, full frost pattern developed. Thermistors tested in range, heater operated in service mode, drain tube clear. Unable to identify any issues with unit."
We serviced a
KITCHENAID MICROWAVE
Model KMML550RPS00
Near Rochester, New York 14623
Zach L
Job Details: 05/08/2025
"Customer reports unit makes noise nonstop, up until 5 minutes before appointment. Heard no unusual noise during visit, unable to replicate issue."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Pittsford, New York 14534
Ben H
Job Details: 05/08/2025
When I initially went to start the cycle the unit would try to sense the load and only spin the agitator indicating a faulty shift actuator. I put the unit in the diagnostic mode and ran a diagnostic cycle to confirm and in the diagnostic cycle the shift actuator was working correctly and it spun the tub. So I took unit out of diagnostic mode and tested on a normal cycle and the unit is working correctly now. There must have been an issue with the board that the recalibration cycle cleared out
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Pittsford, New York 14534
Ben H
Job Details: 05/08/2025
I found a little build up on the washer door causing it to not seal correctly against the boot making little air gaps where water can get through I cleaned off the bottom of the door where the buildup was and wiped down the boot to ensure a good seal. I also checked the drain pump clean out and removed a bunch of buildup in there to prevent further issues. Tested unit and unit was no longer leaking
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Fairport, New York 14450
Ben H
Job Details: 05/08/2025
I found that the sump pump seal had become unseated causing water to leak out underneath. I reseated the sump pump and ran unit for 10 minutes with no leak. I instructed the customer to monitor it for the next couple days
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Victor, New York 14564
Ben H
Job Details: 05/08/2025
I replaced the control board due to it constantly running the pump. Tested and recalibrated the unit
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Canandaigua, New York 14424
Ben H
Job Details: 05/08/2025
Replaced the control board and the pump stopped running. Calibrated control board and tested unit ; dspstn on spec-tagged invntry: 1 W11643701 HARNS- WIRE and 1 W11399437 PUMP- WATER
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS5
Near Rochester, New York 14624
Andres V
Job Details: 05/08/2025
Valve was leaking from where the water source connects to valve. Customer had a OEM whirlpool valve that wanted us to install. I informed customer that we can install the valve but will not be responsible for the warranty or if valve fails since it was not purchased through us. I installed valve and checked for leaks while customer was dispensing water.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, New York 14626
Dave L
Job Details: 05/08/2025
Drain hose is leaking. Ordering drain hose ; ordrng 1 W11244231 (Drain hose)
We serviced a
KITCHENAID MICROWAVE
Model KMHS120EBS4
Near Rochester, New York 14624
Andres V
Job Details: 05/08/2025
"Tested capacitor, magnetron and diode. Found diode testing bad. Sr 7741531791; ordrng 1 W11256462 (Diode)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Hilton, New York 14468
Dave L
Job Details: 05/08/2025
Replaced ice maker due to no ice
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Hilton, New York 14468
Dave L
Job Details: 05/08/2025
Steam valve leaks excessively when used ; ordrng 1 W11267102 (Valve)
We serviced a
MAYTAGG STACKED LAUNDRY
Model LSE1000
Near Rochester, New York 14610
Dave L
Job Details: 05/06/2025
Cold water valve is restricted. Ordering valve ; ordrng 1 WP206413 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Rochester, New York 14610
Dave L
Job Details: 05/06/2025
"Replaced thermistor and control due to no defrost ; dspstn on spec-tagged invntry: 1 W11449482 CNTRL- ELEC and 1 WPW10384183 THERMISTOR , used 1 Sh15 (Sh) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM0
Near Rochester, New York 14617
Dave L
Job Details: 05/06/2025
"Unit is not defrosting due to a stuck compressor relay. Quoted for control. Customer is undecided ; rqstng P&A on 1 WPW10503278 (Jazz board), used 1 Sh15 (Sh) from stock, states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PWO
Near Rochester, New York 14617
Dave L
Job Details: 05/06/2025
Unit is stuck in drain lockout. Ordering control ; schdld next appmnt for 5/16 FRI !
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Rochester, New York 14616
Dave L
Job Details: 05/06/2025
"Heater shorted to case and open thermal fuse. Ordering heater ; ordrng 1 279838 (Heater), dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT , used 1 WP3392519 (FUSE-THERMAL) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Rochester, New York 14626
Dave L
Job Details: 05/06/2025
Customer concerned with movement of the washer during spin cycle found that the washer movement was normal vibration.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Honeoye Falls, New York 14472
Ben H
Job Details: 05/06/2025
"Unit completes cycles correctly but it makes a loud squealing noise during the final spin. I found that the belt was slightly loose so I replaced the belt and the noise did not go away so I replaced the cam per the service bulletin for the unit and the noise still did not go away. Ordered new gearcase for the unit ; ordrng 1 W11449840 (Gearcase) and 1 W11510461 (Washplate), used 1 W10721967 (Cam), and 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rochester, New York 14623
Ben H
Job Details: 05/06/2025
I found that the thermal fuse was blown so no power was getting to the motor. I replaced the thermal fuse and tested unit; used 1 WP3392519 (FUSE-THERMAL) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Fairport, New York 14450
Ben H
Job Details: 05/06/2025
Unit fills but does not spray water around I noticed underneath the unit there was evidence of rodents so inspected the wiring all the way down to the motor to ensure there was no chewed or broken wires. Unit is getting 120 volts at the motor but the motor will not turn on. I quoted customer $388.62 for the part and labor and unit decided to not repair the unit
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Fairport, New York 14450
Ben H
Job Details: 05/06/2025
When I went to test unit in a drain cycle the drain pump turned on but water did not drain out of the tub. I inspected the drain hose and found a blockage and the drain hose that would not let water through. I cleared the blockage and tested unit and it drains properly
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Macedon, New York 14502
Zach L
Job Details: 05/06/2025
"Rear bulkhead scorched and discolored. Thermal cutoff tested open. Flame too high, needs new burner assembly.; ordrng 1 W11652257 (Burner assy) and 1 W11581316 (LP conversion kit) and 1 W10828431 (Rear bulkhead) and 1 W11050897 (Cutoff kit)"
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS3
Near Farmington, New York 14425
Ben H
Job Details: 05/06/2025
Unit had power going to the turntable motor but the motor would not activate. I replaced the turn motor and tested unit
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Rochester, New York 14607
Andres V
Job Details: 05/06/2025
Found a piece of clothing stuck inside the drum right where it meets the drain pump hose. Took it out and tested it. Unit is working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Rochester, New York 14616
Andres V
Job Details: 05/06/2025
"I defrosted the evaporator completly with steamer, replaced harness with defrost sensor. Set unit back to ADC defrost setting."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Rochester, New York 14616
Andres V
Job Details: 05/06/2025
"This issue will not be covered under warranty, called customer and explained that issue is most likely something smelling in the fridge, they will need to contact whr to get a pre authorization for this issue specifically"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Fairport, New York 14450
Zach L
Job Details: 05/06/2025
"Bottom half of evaporator defrosted, top frosted over. Defrost element working properly, not staying on long enough. Needs new bimetal and stealth UI; ordrng 1 W11566475 (Bimetal) and 1 W11567938 (Stealth UI)"
We serviced a
MAYTAG REFRIGERATOR
Model MBR2258XES5
Near Rochester, New York 14618
Zach L
Job Details: 05/06/2025
Evaporator fan not turning. Needs new fan motor; ordrng 1 W11024089 (Evaporator fan motor)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Webster, New York 14580
Andres V
Job Details: 05/06/2025
"Ran a quick cycle with towels, heard a loud screeching/high pitch noise coming from the gearcase.; ordrng 1 W11449841 (Gearcase) and 1 W11550891 (Agitator) and 1 W10752189 (Screw)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Webster, New York 14580
Andres V
Job Details: 05/06/2025
"The water level switch housing door was open and the lever fell off. Reinstalled lever and clipped the door closed. Tested unit out, dishwasher is filling and washing."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near Pittsford, New York 14534
Zach L
Job Details: 05/06/2025
"Replaced gearcase. Ran full diagnostic cycle, all functions working properly."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ03
Near Ontario, New York 14519
Andres V
Job Details: 05/06/2025
Freezer gasket had a gap in the middle causing frost and door switch to stay in close position. Cleared all frost used heat gun to expand gasket and help seal. Unstuck the door switch. Unit is working properly
We serviced a
KITCHENAID OVEN
Model KFGG500ESS7
Near Rochester, New York 14625
Zach L
Job Details: 05/06/2025
"Spark ignitor bent away from bake burner, not always igniting gas. Adjusted into place and tested. Bake burner lit on first try each time. Set to bake on 350, unit preheated to proper temperature."
We serviced a
GE DRYER
Model GTD42GASJ2WW
Near Irondequoit, New York 14609
Andres V
Job Details: 05/06/2025
"Replaced the door switch and tested unit, unit is working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Rochester, New York 14618
Zach L
Job Details: 05/06/2025
Replaced refrigerator and freezer doors. Heated new gaskets into shape.
We serviced a
KITCHENAID REFRIGERATOR
Model KFXL25RYMS0
Near Rochester, New York 14624
Zach L
Job Details: 05/06/2025
Replaced drain tube and cleared ice buildup from freezer and evaporator.; used 1 W10619951 (TUBE-DRAIN) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochester, New York 14626
Zach L
Job Details: 05/06/2025
Leak in low side of sealed system. Needs new evaporator and drier.; ordrng 1 W10843121 (Drier) and 1 W10836706 (Evaporator) and 2 W11506620 (8x8 al)s and 1 W11504445 (5x4) and 1 W11504436 (6x1.8)
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Canandaigua, New York 14424
Ben H
Job Details: 05/06/2025
"Found a break in the drain pump wire harness. Replaced harness and secure drain pump wire with clip as per the service bulletin. However when I went to test the unit I found that anytime the unit is in operation it constantly runs the drain pump indicating a bad control board. I ordered a control board and also another harness to have on hand just in case there is a puncture in the new pressure tube resulting in constant power to the pump; ordrng 1 W11627413 (Control board) and 1 W11643701 (Harness), used 1 W11643701 (HARNS- WIRE), and 1 W11284522 (CLIP) from stock"
We serviced a
GE DISHWASHER
Model CDT828P2V2S1
Near Hilton, New York 14468
Dave L
Job Details: 05/06/2025
Replaced damaged front panel.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Victor, New York 14564
Ben H
Job Details: 05/01/2025
I replaced the broken element and tested unit
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW10
Near Victor, New York 14564
Ben H
Job Details: 05/01/2025
I replaced the start device and the compressor started up. I advised the customer to not put any food in it until they wait at least 24 hours to confirm unit is down to temp
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPB2
Near Farmington, New York 14425
Ben H
Job Details: 05/01/2025
Replaced the sump and motor and tested the unit and checked underneath to make sure that there was no leaks
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Rochester, New York 14626
Dave L
Job Details: 05/01/2025
"ReplacedGear case, cam, actuator. And agitator due to noise ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11481722 ACTUATOR"