Service History 37

We serviced a

MAYTAG WASHER

Model MHW8200FW0

Near Rochester, New York 14617

DeVaughn C

Job Details: 02/27/2026

"Customer reports loud noise before fill, and decreased spin performance. No error codes stored. Unit completed diagnostic cycle with no issues. Unit functioning as designed."

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP670SGV3WW

Near Irondequoit, New York 14617

DeVaughn C

Job Details: 02/27/2026

Spray arm fell off and damaged by heating element. Installed new spray arm then tested. Repair successful.

We serviced a

KITCHENAID COOKTOP

Model KCED600GBL01

Near Rochester, New York 14618

Zach L

Job Details: 02/27/2026

"Cooktop arrived broken. Customer will get refund from whirlpool, ordering new glass.; ordrng 1 W11051484 (Cooktop glass)"

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near West Henrietta, New York 14586

Trevor

Job Details: 02/27/2026

There is no answer at the door and management has left for the day. Rescheduling call.; dspstn on spec-tagged invntry: 2 W11607637 CNTRL- ELEC

We serviced a

KITCHENAID OVEN SINGLE

Model KOCE500ESS20

Near Brighton, New York 14610

Andres V

Job Details: 02/27/2026

"Checked all heating elements. I then took three high temps and three low temps. I found unit was off by about 20 degrees, I calibrated unit to cook 20 degrees hotter customer is to test oven."

We serviced a

WHIRLPOOL WASHER

Model MVW5435PW1

Near Rochester, New York 14621

Zach L

Job Details: 02/26/2026

"Right hinge for lid squeaking and sticking. Replaced hinge and tested, working properly."

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Rochester, New York 14605

Zach L

Job Details: 02/26/2026

"Misdiagnosis, motor did not resolve issue. Needs new main control.; ordrng 1 W11728016 (ACU)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Penfield, New York 14526

Andres V

Job Details: 02/26/2026

"Found the unit not going into a defrost causing fan blade to knick ice, I cleared out most of the frost off and noticed defrost sensor loose around copper pipe and also corroded. Checked heating element for continuity. ; ordrng 1 W11249952 (Evap fan assembly)"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Webster, New York 14580

Andres V

Job Details: 02/26/2026

"Replaced cam,belt,ACU and lid lock. Ran a high spin speed the bearing is worn unit will need Gearcase ; ordrng 1 W11449840 (Gearcase) and 1 W11449840 (Gearcase) and 1 W11550891 (Agitator)"

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GSE25GYPFS

Near Henrietta, New York 14467

Trevor

Job Details: 02/26/2026

Water is not dispensing due to Frozen waterline in the filter head assembly. Defrosted line and added some foam insulation to reduce cold air around filter area. Also the fridge temperature was at 35°. I increased temperature to 39 to reduce freezing.

We serviced a

MAYTAG DRYER

Model MEDX8FTBW0

Near Rochester, New York 14612

Andres V

Job Details: 02/26/2026

"Checked unit for heat did find it heating properly. Customer did state that unit is very humid when a cycle is done. I used whr air flow tool it said poor ventilation, I could not check vent going to outside because it is on the roof. I Reccomended getting a vent cleaner out to inspect vent."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Rochester, New York 14626

DeVaughn C

Job Details: 02/26/2026

"Latch has failed, preventing door from staying closed. Latch should be replaced. ; ordrng 1 WPW10653840 (Door Latch)"

We serviced a

FRIGIDAIRE RANGE

Model FEF368GCE

Near Rochester, New York 14607

Zach L

Job Details: 02/26/2026

Replaced element and tested. Unit working properly.

We serviced a

GENERAL ELECTRIC REFRIG/SIDE-BY-S

Model GSS20GSDBSS

Near Rochester, New York 14610

Zach L

Job Details: 02/26/2026

"Evap fan not moving enough air. Needs new evap fan. Dispenser always dispensing crushed, needs new solenoid.; ordrng 1 WR60X10185 (Evap fan) and 1 WR62X23154 (Ice dispenser solenoid)"

We serviced a

KITCHENAID MICROWAVE

Model KMBP107ESS01

Near Rochester, New York 14618

Zach L

Job Details: 02/26/2026

Replaced turntable motor and tested. Unit working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM03

Near Rochester, New York 14619

Zach L

Job Details: 02/26/2026

Replaced ice maker and tested. Unit successfully completed harvest cycle and filled.

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP670SYV1FS

Near Hilton, New York 14468

DeVaughn C

Job Details: 02/26/2026

Customer reports HrF (Internal Board Failure) error code. Heater runs constantly during diagnostic test. Control board should be replaced. ; ordrng 1 WD21X35479 (Control Board)

We serviced a

GENERAL ELECTRIC RANGE

Model GGF600AV2ES

Near Rochester, New York 14612

Andres V

Job Details: 02/26/2026

"Ignitor is getting proper voltage but not glowing, unit will need Ignitor replaced. ; ordrng 1 WB13X47325 (Ignitor)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Rochester, New York 14608

Ben H

Job Details: 02/26/2026

I replaced the weak suspension rods and tested the unit and it works properly

We serviced a

KITCHENAID OVEN

Model KODE507EBS02

Near Brighton, New York 14610

Ben H

Job Details: 02/26/2026

"Case number 22669254Unit has an F6E6 and an F6E9 error code for communication loss. I tested the UI harness and it tests as good. I contacted tech line for diagnosing the unit, after further diagnostics tech line determined the UI needed replacing, but advised there is no way to tell which board is causing the issue, it was recommended we have all boards and the blower wheel on hand, and start first with the HMI. I informed the customer that tech line recommends replacing the UI but theres no way to confirm that is actually the issue, so I quoted them for the UI, all boards, and the blower wheel. I advised the customer if they are not willing to replace all parts necessary, then to not proceed with the repair, as there is no way of telling which component is the issue. Customer acknowledges that once boards are installed , they cannot be returned. Customer wants some time to research and consider.; rqstng P&A on 1 W10916763 (Hmi) and 1 W10801665 (Acu without power) and 1 W11713858 (Blower wheel), states that autho needed"

We serviced a

HOTPOINT WASHER

Model HTW240ASK6WS

Near Rochester, New York 14626

DeVaughn C

Job Details: 02/26/2026

"Part needs to be authorized by Square Trade. Square Trade will contact customer to reschedule. ; O-emld tckt , states that autho needed"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW485ASW0WB

Near Rochester, New York 14621

DeVaughn C

Job Details: 02/26/2026

"Customer reports unit will not work. Most recent codes F29 (Suds Lock) and F8 (Pressure Sensor Loss). Discovered hot water supply valve was off, preventing proper operation. Turned on supply valve then conducted diagnostic tests. Unit functioning as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Rochester, New York 14613

DeVaughn C

Job Details: 02/26/2026

Unit is not covered under warranty. No further repair/diagnosis at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV

Near West Henrietta, New York 14586

Trevor

Job Details: 02/26/2026

The lights are not working in the fridge or the freezer. Replaced the freezer light LED to resolve the issue of no light in both compartments.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDW01

Near West Henrietta, New York 14586

Trevor

Job Details: 02/26/2026

No light due to a broken door switch. Installed new switch from stock. Fridge light is now functioning normally. The leasing office is closed on Thursday to get purchase agreement info. ; used 1 W11384469 (Door switch) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302EBS00

Near Brighton, New York 14610

Ben H

Job Details: 02/26/2026

"The right hand gasket is ripped. Customer might have us ship it directly to them and they will replace but wants some time to think about it; rqstng P&A on 1 W10830047 (Gasket (SHIP DIRECT)), states that autho needed"

We serviced a

GE DRYER

Model GTD65GBSJ3WS

Near Irondequoit, New York 14609

Ben H

Job Details: 02/26/2026

I replaced the broken belt and tested the unit and it works properly

We serviced a

GENERAL ELECTRIC DRYER

Model PTD60EBSR2WS

Near Fairport, New York 14450

Ben H

Job Details: 02/26/2026

"The customer complaint is that the dryer will not function at all. I tested voltage at the outlet and found only 75v between L1 and L2. L1 to N was only 15v, L2 to N had 120v. I recommended the customer call an electrician. The dryer does not require any repairs at this time."

We serviced a

WHIRLPOOL RANGE

Model WFES5030RS0

Near Rochester, New York 14626

Zach L

Job Details: 02/26/2026

"Replaced bake element. Tested, new element functioning properly."

We serviced a

WHIRLPOOL WASHER

Model WFW4720RW0

Near Hilton, New York 14468

Andres V

Job Details: 02/26/2026

"Replaced 4 shocks on unit, I ran a drain and spin with towels unit started out shaking but as speed ramped up i balanced out. I suggested customer does a full load of clothes and monitor. If she calls back order W11460604. This repair will require two men and double time if needed to be done ; dspstn on spec-tagged invntry: 4 W11316766 SHOCK"

We serviced a

GENERAL ELECTRIC RANGE

Model JGP3030SL2SS

Near Webster, New York 14580

Andres V

Job Details: 02/26/2026

Replaced the switch harness. Left rear burner is lighting now properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Webster, New York 14580

Andres V

Job Details: 02/26/2026

Ice box fan is not working. I checked power voltage at the fan did not find dc voltage. Theirs a service pointer for issue with ice box fan and unit going into sabbath mode unwanted. ; ordrng 1 W11533212 (Control boards)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Ontario, New York 14519

Andres V

Job Details: 02/26/2026

Found error code for long fill. I checked the drain hose found it laying on the ground so unit was filling and draining at the same time. I adjusted the drain hose so it sits up right and doesnt siphon itself out. Ran a diag cycle successfully. I then also started a normal cycle unit filled and advance to wash.; dspstn on spec-tagged invntry: 1 W11307244 LATCH

We serviced a

WHIRLPOOL OVEN

Model WFES3330RZ0

Near Brockport, New York 14420

Zach L

Job Details: 02/26/2026

"Replaced infinite switch for burner. Average oven temperature measured 15 degrees low, recalibrated."

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Fairport, New York 14450

Ben H

Job Details: 02/26/2026

Customers complaint is that the drain pump runs continuously. I replaced the control board and tested to verify proper operation. Unit is working properly.; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC

We serviced a

WHIRLPOOL DRYER

Model WED8620HW2

Near Fairport, New York 14450

Ben H

Job Details: 02/26/2026

"The customer complaint is the unit does not respond to touch. The customer Has an extended warranty with square trade and they will reach out to them for a dispatch. The unit will need a new UI and ACU. I collected the service fee from the customer to be reimbursed when we receive dispatch; rqstng P&A on 1 W11367339 (Ui) and 1 W11780094 (ACU), dspstn on spec-tagged invntry: 1 W10909685 FUSE- THERMAL"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW585BSV3WS

Near Rochester, New York 14621

DeVaughn C

Job Details: 02/26/2026

"Customer reports unit doesnt fill with water/dry agitating. Discovered drain hose going straight down into basement, causing water to siphon. Added trap to hose then tested. Repair successful."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Scottsville, New York 14546

Trevor

Job Details: 02/26/2026

Washer overflowed due to the pressure hose to control board being disconnected. It was still taped to the harness and was never connected.Connect hose to control board and tested washer. Washer was still filling with too much water and didn't appear to be accurately detecting load size. Installed new control board from stock and retested. Tested with quick cycle and the deep fill and everything checked okay.; used 1 W11603810 (Control board) from stock

We serviced a

WHIRLPOOL OVEN

Model WFG550S0HZ

Near Rochester, New York 14624

Trevor

Job Details: 02/26/2026

Customer complaint of inconsistent ignition or no ignition of oven flame. Tested and saw inconsistent sparking for ignition. Install new igniter spark electrode. Oven is now heating consistently.

We serviced a

GENERAL ELECTRIC DRYER

Model GTD48EASWWB

Near East Rochester, New York 14445

Trevor

Job Details: 02/26/2026

Replaced broken start button. ; dspstn on spec-tagged invntry: 2 WE04X24719 BUTTON START ASM

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ13

Near Canandaigua, New York 14424

Trevor

Job Details: 02/26/2026

Ice buildup on back wall of interior freezer section due to a loose ice chute tube. Removed ice buildup with steamer and reinstalled and secured loose chute tube. Ice maker is cycling and filling normally.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Pittsford, New York 14534

Ben H

Job Details: 02/26/2026

The customer complaint was the unit makes a loud noise. I found the damper was very noisy when opening so I ordered a new damper for the unit; ordrng 1 WPW10594329 (Damper)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS04

Near Rochester, New York 14626

Zach L

Job Details: 02/26/2026

"Pressures checked good, compressor too hot again. Removed refrigerant and leak tested unit with 250psi nitrogen, no leaks in system. Vacuumed system to 500 microns and held vacuum for 10 minutes. Recharged with R134a. Suspect overheat issue may be caused by irregular circulation in machine compartment. Installed makeshift gaskets to prevent hot air from circulating back into machine compartment intake. Customer to monitor."

We serviced a

MAYTAG DRYER

Model MEDB850WR0

Near Lima, New York 14485

Ben H

Job Details: 02/25/2026

The customer complaint is the unit doesnt heat. I found no continuity in the outlet thermostat so I ordered a new thermostat. I also found the felt is off both sides of the drum and the edges are damaged so the unit will need a new drum; ordrng 1 WP8577274 (Outlet Thermostat) and 1 W10549614 (Drum)

We serviced a

WHIRLPOOL COOKTOP

Model WFES3330RZ0

Near Honeoye Falls, New York 14472

Ben H

Job Details: 02/25/2026

The customer complaint is the unit had a f3e0 error code for sensor shorted. I tested the sensor and it was out of range so I replaced it and tested the unit and the issue is still there. The wiring was good so I replaced the control and tested the unit and it now works properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ

Near Rochester, New York 14624

Trevor

Job Details: 02/25/2026

Damper assembly is noisy and sticking causing freezing in the fridge. Installed new damper. It is now operating normally.

We serviced a

MONOGRAM RANGE

Model ZDP366NP3SS

Near Brighton, New York 14610

Ben H

Job Details: 02/25/2026

"The customer complaint is the left hand bottom burner sparks when already lite. I called tech line for assistance in diagnosing the unit and everything seems to indicate a issue with the electrode. In order to get a proper diagnosis the top of the unit would need to be removed and every burner cap would have to be unscrewed. I was unable to get any of the screws loose and after talking to JM we concluded that if the screws could not be removed they would have to be drilled and if they are drilled the burner cap will need to be replaced. The burner caps are $100 a piece before tax and labor to make the repair is $263 pre tax. If the electrode is the issue it would be $33 pre tax bringing the repair to potentially $896 pre tax. This quote is assuming everything goes smoothly and the electrode is the issue. This quote is subject to change as the unit gets disassembled. The customer is going to think about it and call back if he wants the repair completed ; rqstng P&A on 1 WB13T10065 (Electrode) and 6 WB16T10047 (Burner cap)s, states that autho needed"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ2

Near Pittsford, New York 14534

Ben H

Job Details: 02/25/2026

Case number 22658243 the customer complaint is a fa e3 error code for diverter error. The diverter cant find home position and keeps moving. I called techline and the unit will need a new sump and motor W11416363 and control W11632725. Customer has extended warranty and will reach out to them for a dispatch for the repair

We serviced a

WHIRLPOOL WASHER

Model WFW5720RW0

Near Pittsford, New York 14534

Ben H

Job Details: 02/25/2026

The customer complaint is the unit leaks. I found water leaking out the soap dispenser. I ordered a new dispenser to be shipped directly to customer and they will install ; ordrng 1 W11747094 (Dispenser (SHIP DIRECT))

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC0

Near Victor, New York 14564

Ben H

Job Details: 02/25/2026

The customer complaint was the unit would not start a cycle. I tested the unit and it started a cycle with no issues. I checked for error codes and there was none and i ran a diagnostic cycle with no issue. Since i am unable to replicate the issue there is no repair required. Customer is to use and monitor the unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAB02

Near Farmington, New York 14425

Ben H

Job Details: 02/25/2026

"I pressure tested the unit with 250 psi and found the leak was on the access port so I cut out that portion and replaced with a new process tube, then pressure tested the unit again and found no more leaks. I vacuumed the system down to 500 microns and recharged with 5oz of R134A. I plugged the unit back in and it is running normal operations and cooling properly. Customer is to monitor over the next 24 hours.; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14612

DeVaughn C

Job Details: 02/25/2026

Drain pump running continuously when connected to power. Replaced control board then calibrated. Unit functioning as designed. ; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC

We serviced a

WHIRLPOOL MICROWAVE

Model WMMS3130RZ02

Near Hilton, New York 14468

Zach L

Job Details: 02/25/2026

"Replaced harness. No change. Called techline. Case#22653982 Techline advised wires on MW relay could be backwards. Swapped wires, blew fuse when testing. Diode on wrong capacitor terminal. Replaced fuse and reconnected diode. Tested repeatedly, unit working properly.; used 1 WPM0805102 (FUSE, CERAMIC) from stock"

We serviced a

KITCHENAID RANGE

Model KECC604BBL

Near Webster, New York 14580

Zach L

Job Details: 02/25/2026

"Replaced left rear burner switch and tested, unit working properly."

We serviced a

GE WASHER

Model GFW550SPR5RS

Near Palmyra, New York 14522

Zach L

Job Details: 02/25/2026

Cleared disposal and tested

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Walworth, New York 14568

Zach L

Job Details: 02/25/2026

Replaced damaged gaskets and set freezer drawers into place. Needs new right deli drawer gasket.; ordrng 1 W10832386 (Deli gasket)

We serviced a

MAYTAG REFRIGERATOR

Model MRFF4236RZ01

Near Shortsville, New York 14548

Andres V

Job Details: 02/25/2026

"Refrigerator damper motor is making a loud screeching sound when opening and closing, also struggling to open/close. ; ordrng 1 WPW10594329 (Damper)"

We serviced a

GENERAL ELECTRIC WASHER

Model HTW265ASW0WW

Near Geneva, New York 14456

Andres V

Job Details: 02/25/2026

Water valve solenoid is staying open letting water flow thru and also leaking outside. Unit will need new water valve. ; ordrng 1 WH13X26534 (Water valve)

We serviced a

MAYTAG FREEZER

Model MFF2258FEZ07

Near Geneva, New York 14456

Andres V

Job Details: 02/25/2026

Replaced the left side door gasket. Used heat gun to made sure sealed correctly.

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GTE17GSNGRSS

Near Geneva, New York 14456

Andres V

Job Details: 02/25/2026

Evaporator fan motor is vibrating heavily causing rattling noise. Grommets holding fan seem loose.; ordrng 1 WR21X30022 (Rear bracket) and 2 WR02X12008 (Grommet)s and 1 WR60X31522 (Evap motor) and 1 WR02X10540 (Bumper) and 1 WR21X30013 (Front bracket) and 1 WR60X46086 (Fan blade)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Newark, New York 14513

Andres V

Job Details: 02/25/2026

"Took unit apart checked the rollers, pulley and belt I did not find anything unusual. I put unit back together and tested it, unit sounds ok and is heating"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Newark, New York 14513

Andres V

Job Details: 02/25/2026

"I fully diagnosed unit found heating element would not shut off and stay on. I checked heating element to see if it was grounded, I had element and fuses with me so i replaced them and tested unit I was still getting same result. I then switch temp to medium unit started to cycle properly. ; ordrng 1 W11050715 (Switch)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Williamson, New York 14589

Zach L

Job Details: 02/25/2026

"Pressure sensor failed. Replaced control and tested, unit working properly.; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM05

Near Williamson, New York 14589

Zach L

Job Details: 02/25/2026

"Replaced compressor. Vacuumed system to 500 microns and recharged with R600a. Tested, temps and pressures checked good on startup. Unit working properly.; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504420 COUPLER BR 8X6 , and 1 W11580057 COMPRESSOR"

We serviced a

AMANA REFRIGERATOR

Model AS12175GRRS07

Near Rochester, New York 14609

Trevor

Job Details: 02/25/2026

Not making ice due to frozen ice chute . Removed ice blockage and tested. Ice maker cycled and filler tray normally.

We serviced a

WHIRLPOOL RANGE

Model WFES4530SZ0

Near Rochester, New York 14613

Trevor

Job Details: 02/25/2026

Installed new burner and switch to resolve the issue of burner going cold. Tested and burner is cycling normally.

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GNE27JYMXFFS

Near Hilton, New York 14468

Trevor

Job Details: 02/25/2026

Freezer door gasket has a gap at the top and not sealing properly. Explain to customer that this will cause the ice and frost buildup and also random noises from ice hitting fan blade.Remove Gap with heat from steamer. The door is now ceiling properly.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Rochester, New York 14616

DeVaughn C

Job Details: 02/25/2026

"Replaced water valve, calibrated, then ran diagnostic test. Repair successful."

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Webster, New York 14580

DeVaughn C

Job Details: 02/25/2026

"Upon arrival, unit would go from sensing to done. No error codes stored. Completed diagnostic cycle. Actuator was failing intermittently. Replaced actuator then tested. Unit functioning as designed. ; dspstn on spec-tagged invntry: 1 W11670519 LATCH , used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Hilton, New York 14468

Trevor

Job Details: 02/25/2026

Drain pump is stuck and not operating . Installed new pump. Dishwasher is now draining consistently.

We serviced a

WHIRLPOOL WASHER-DRYER COM

Model WET4027HW1

Near Webster, New York 14580

DeVaughn C

Job Details: 02/25/2026

"Customer reports excessive noise during agitation, and unit wont go past rinse. Water present under machine. SHIFTER FAULT, and BASKET SPEED FAULT error codes stored. Ran diagnostic test. Excessive noise is present during agitation and spin. Gearcase and gearcase seal has failed causing excessive noise and water leak. Gearcase and cam assembly should be replaced. ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (CAM), used 1 WPW10006355 (ACTUATOR) from stock, states that autho needed"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Hamlin, New York 14464

Trevor

Job Details: 02/25/2026

Customer got a one time courtesy repair from manufacturer. Long dry time due to lint buildup and blockage in fan duct area. Removed buildup and retested. Dryer is now blowing and heating normally.

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Rochester, New York 14607

DeVaughn C

Job Details: 02/25/2026

Hole in outer tub causing water event. Outer tub should be replaced. Unit should not be used until repair is completed. ; ordrng 1 W10371566 (Outer Tub)

We serviced a

MAYTAG WASHER

Model MVW5035MW2

Near Rochester, New York 14618

DeVaughn C

Job Details: 02/25/2026

"Customer reports unit failed to spin items, items soaked with lights flashing. Customer provided video of active Long Fill error code. Long Fill error code stored. Diagnostic test revealed cold water supply was not turned on. Opened water supply then tested. Unit functioning as designed. ; dspstn on spec-tagged invntry: 1 W11670519 LATCH"

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Rochester, New York 14611

DeVaughn C

Job Details: 02/25/2026

"Unit would not turn on. 240v at outlet. Replaced control board, unit turned on momentarily. Discovered faulty wiring at terminal block and power cord. Cord and block should be replaced. ; ordrng 1 279320 (Terminal Block) and 1 PT220L (Cord)"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Hamlin, New York 14464

Trevor

Job Details: 02/25/2026

Washer isn't powering on due to a faulty control board. Install new control board and tested. All washer functions are normal.; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Brockport, New York 14420

Trevor

Job Details: 02/25/2026

Freezer isn't getting cold enough and there is a poor frost pattern on evap coils. Evidence of a evap leak due to compressor oil in the drip pan and tubing. New evap is needed. ; ordrng 1 W11546605 (Evaporator) and 2 W11506619 (Fitting)s and 1 W11580057 (Fitting) and 1 W11504449 (Fitting)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rush, New York 14543

Ben H

Job Details: 02/24/2026

Customer complaint is that the drain pump runs continuously. I replaced the control board and tested the unit for proper function. The unit functioning properly.; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Victor, New York 14564

Ben H

Job Details: 02/24/2026

The customer said the unit locked again. I found constant voltage coming from the board to the door lock. I replaced the control and door lock as well as the damaged door and tested the unit and it works properly

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Pittsford, New York 14534

Ben H

Job Details: 02/24/2026

I replaced the chewed hose and tested the unit and it works properly with no leaks

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model PVD28BYNFFS

Near Rochester, New York 14616

Zach L

Job Details: 02/24/2026

Compressor not running. No cooling in unit. Needs new compressor.; rqstng P&A on 2 WR97X10036 (8x6)s and 1 WR97X25268 (7x5) and 2 WR97X10033 (6x4)s and 1 WR87X43007 (Compressor) and 1 WR87X30875 (Drier)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPW1

Near Canandaigua, New York 14424

Ben H

Job Details: 02/24/2026

The unit had a cracked water inlet valve. I replaced the cracked valve and tested the unit and it works properly with no leaks. The customer did not have any water damage to report so I left the old valve with the customer.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Farmington, New York 14425

Ben H

Job Details: 02/24/2026

"The unit was leaking from the Gearcase. When I went to replace the Gearcase I found that the wash plate would not come off so I broke it off and removed the Gearcase. I also found the unit needed new suspension rods and a new hub and cam. I replaced the leaky Gearcase, the hub, the cam, suspension rods and wash plate and tested the unit and it works properly with no leaks; used 1 W10528947 (HUB), and 1 W10721967 (CAM) from stock"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Rochester, New York 14616

Zach L

Job Details: 02/24/2026

"Thermal fuse blown again. Replaced thermal fuse and tested. Unit overheating. Either cycling thermostat or outlet thermostat sticking closed, will replace both.; ordrng 1 WP3977767 (Cycling thermostat) and 1 WP3387134 (Outlet thermostat), used 1 WP3392519 (FUSE-THERMAL) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Rochester, New York 14610

Andres V

Job Details: 02/24/2026

"Checked error codes found 10-2 for vent electrical problem and also 9-2 for no drain. I tested unit noticed slow flow of water draining, I cleaned out the hose and tested again unit now drains better. Vent will also need to be replaced. ; ordrng 1 W11649995 (Vent), dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN"

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD24ESSM1WW

Near Rochester, New York 14625

Andres V

Job Details: 02/24/2026

Customer stated unit wouldnt lock for a day but then did a couple days later. I hooked up the GE tool to unit did find lid lock error. I ran a drain and spin unit locked and spun. I could not duplicate issue.

We serviced a

MAYTAG WASHER

Model MVWC416FW0

Near Webster, New York 14580

Andres V

Job Details: 02/24/2026

The hole on the agitator wore out and wouldnt hold agitator. Had new one with me I replaced it. Could not run a diagnostic customer had plumbers and they shut the water off.; dspstn on spec-tagged invntry: 1 W10836692 AGITATOR

We serviced a

GENERAL ELECTRIC WASHER

Model PTW600BSR1WS

Near Spencerport, New York 14559

DeVaughn C

Job Details: 02/24/2026

Replaced water valve assembly then tested. Repair successful.

We serviced a

WHIRLPOOL OVEN

Model WEE745H0LZ3

Near Rochester, New York 14626

Zach L

Job Details: 02/24/2026

"Short at terminal block. Needs new terminal block, wiring harness, and power cord.; ordrng 1 WPW10245259 (Terminal block) and 1 W11761836 (Main harness) and 1 90-2060 (CORD 4' 40A 4W)"

We serviced a

KITCHENAID DISHWASHER

Model KDFS224SPS0

Near Brockport, New York 14420

Zach L

Job Details: 02/24/2026

"Water in leak sensor tray. Unit unlevel, causing leak. Levelled unit and tested, working properly."

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Walworth, New York 14568

Andres V

Job Details: 02/24/2026

"Found pressure fault error code. I replaced the ACU, ran a diag cycle. Unit is working properly."

We serviced a

KITCHENAID MICROWAVE

Model KMMF330PSS00

Near Rochester, New York 14618

Trevor

Job Details: 02/24/2026

Removed microwave from cabinet to install new fuse and interlock assembly.Reinstalled and tested . Microwave and it is now working normally.

We serviced a

KITCHENAID OVEN

Model KEBK276SSS04

Near Brockport, New York 14420

Zach L

Job Details: 02/24/2026

"Outer broiler ring not turning on in upper oven. Needs new broiler. Light out in lower oven, needs new bulb.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 WP9760774 (Broiler) and 1 WPW10169757 (Bulb)"

We serviced a

MAYTAG WASHER

Model MVW5035MW2

Near Rochester, New York 14612

DeVaughn C

Job Details: 02/24/2026

"Customer reports squealing noise during spin. No error codes stored. Tested spin and agitation in diagnostics. Cam, actuator, and belt pass inspection. Unable to recreate any excessive noise at this time. Unit functioning as designed."

We serviced a

KITCHENAID DISHWASHER

Model KDPS624SPS0

Near Rochester, New York 14612

DeVaughn C

Job Details: 02/24/2026

Customer reports unit is not dispensing rinse aid. FAE1 error code stored. Dispenser should be replaced. ; ordrng 1 W10861000 (Dispenser)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Rochester, New York 14615

DeVaughn C

Job Details: 02/24/2026

Drain pump running continuously when connected to power. Replaced control board then calibrated. Repair successful. ; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, New York 14616

DeVaughn C

Job Details: 02/24/2026

Customer reports unit stopped working mid cycle. No error codes stored. Off-balance event occurred due to failed suspension. Dampers should be replaced. ; ordrng 1 W10780045 (Suspension)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Greece, New York 14616

DeVaughn C

Job Details: 02/24/2026

Replaced timer. Repair successful.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSC5536RZ00

Near Webster, New York 14580

Andres V

Job Details: 02/24/2026

Followed tips given by whr but gasket door was still sticking out. Spoke to Jeff we both agreed to order both side doors. ; ordrng 1 W11716861 (FF door) and 1 W10884773 (Badge) and 1 W11737057 (Fz door)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Webster, New York 14580

Andres V

Job Details: 02/24/2026

Unit has vent motor electrical problem error and no drain error as well. When I arrived to home customer stated she did a load this morning which completed successfully. I started a cycle and canceled to make sure drain pump is working. Issue is with vent shorting out and causing communication issue.; ordrng 1 W11649995 (Vent)