We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSA71CIHZ00
Near Rochester, NY 14618
Andres
Job Details: 07/20/2022
"Customer stated unit stopped making ice. Diagnosed unit, I tested voltage at ice maker and was not getting any. I checked connection at door and found a broken wire. Unit needs new door.; ordrng 1 LW11089011 (Frzr door)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Webster, NY 14580
Jeremy
Job Details: 07/20/2022
"Customer stated unit is not cleaning and clothes are coming out wrinkled. Checked and found no error codes. Ran diagnostic cycle, unit functions as expected. Explained to customer that wrinkle control needs to be selected. Customer is unhappy with not being able to select wrinkle control and quick wash at same time."
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTVS1
Near Webster, NY 14580
Jeremy
Job Details: 07/20/2022
Ran diagnostic and found unit to be leaking from heater bushings and a hole in the bottom of the tub. Customer is purchasing new unit.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ1
Near Canandaigua, NY 14424
Dave F
Job Details: 07/20/2022
Bake element not heating. Verified 240 VAC into unit. Element not receiving 120 VAC. Needs control board.; ordrng 1 W11567368 (Control Board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXY02
Near Rochester, NY 14618
Andres
Job Details: 07/20/2022
"Customer stated unit was not dispensing ice. Diagnosed unit and found that motor was not getting power. I checked power at door and did find unit sending voltage out. Theirs a broken or pinched wire inside door. Door needs replacing, I gave customer a quote for repair but they chose to get a new unit"
We serviced a
GE RANGE
Model JGB281DER3BB
Near Rochester, NY 14609
Andres
Job Details: 07/20/2022
Customer stated front left and back right burner were not working. Diagnosed unit and found that the front left burner the line broke off. Back right burner the igniter is weak and not igniting.; ordrng 1 WB28K10683 (Orfice holder) and 1 WB13K10021 (Electrode) and 1 WB16K10070 (Burner)
We serviced a
WHIRLPOOL WASHER
Model LCE4332PQ1
Near Rochester, NY 14610
Jeremy
Job Details: 07/20/2022
No service needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Irondequoit, NY 14609
Andres
Job Details: 07/20/2022
Customer stated unit was not cooling. Diagnosed unit and found evaporator fan was not running. Fan is getting 120v but not turning. I called techline to get this noted and see if theirs anything they can do for customer since he keeps having this issue every few months. Sr7734150961; ordrng 1 WPW10464673 (Fan motor)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Baldwinsville, NY 13027
Chuck
Job Details: 07/20/2022
Replaced lower harness. Calibrated unit. Ran a successful diagnostic test cycle. Also helped customer connect unit to his WiFi. Unit tested good
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14607
Jeremy
Job Details: 07/20/2022
Found hot water solenoid broken off fill valve. Ordering fill valve.; ordrng 1 W11210463 (Fill Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Palmyra, NY 14522
Dave F
Job Details: 07/20/2022
Freezer not cool enough. Found freezer fan not running. Incoming AC voltage correct. Needs new fan motor.; ordrng 1 WP2315539 (Evap Motor)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Walworth, NY 14568
Dave F
Job Details: 07/20/2022
"Unit not starting or filling with water. Checked loose connections underneath, nothing broken. Tachometer error in memory. Could not recreate symptom. Unit operating normally in test and normal mode. Calibrated unit. If symptom persists, will need ACU."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG00
Near Rochester, NY 14623
Dave F
Job Details: 07/20/2022
Freezer door top is slightly separating. Fridge door has dent. Right front leg missing. Ordering freezer and fridge doors and leg.; ordrng 1 LW10914389 (Freezer Door) and 1 W11178521 (Nameplate) and 1 W10133299 (Leg) and 1 LW10914388 (Fridge Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RHAXNT00
Near Rochester, NY 14605
Andres
Job Details: 07/20/2022
"Called customer to let them know I was on my way, did not get an answer. Showed up to house and knocked did not get answer. Waited 15min still no show."
We serviced a
MAYTAG MICROWAVE
Model MMV1174FZ3
Near Henrietta, NY 14467
Dave F
Job Details: 07/20/2022
"Having same issue from previous call. Door switch defective. Replaced interlock switch. Tested for power and heat, all operations normal.; used 1 W11244494 (INTERLOCK) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8500BC0
Near Rochester, NY 14608
Jeremy
Job Details: 07/20/2022
"Found thermal fuse blown again. Checked and found that dryer is cycling at proper temps and verified proper venting and air flow. Discovered vibration noise coming from blower. Ordering blower and belt.; ordrng 1 WP8544737 (Blower) and 1 WP8544742 (Blower Belt), dspstn on spec-tagged invntry: 1 WP3390719 FUSE-THERMAL"
We serviced a
AMANA REFRIGERATOR
Model ABB1924WED1
Near Lima, NY 14485
Dave F
Job Details: 07/20/2022
Found ice build-up on bottom of freezer. Consulted Service Pointer W10632338E S8253 for duck bill replacement. Replaced drain tube and steamed out ice from freezer and drain tube.; used 1 W10619951 (Drain Tube) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Rochester, NY 14624
Jeremy
Job Details: 07/20/2022
Customer has video of unit ending cycle and lights coming on after. Found F2E1 error code for stuck key. Diagnostic cycle all functions check good. Ordering console and control.; rqstng P&A on 1 W11395600 (Console) and 1 W11225084 (Control)
We serviced a
GE RANGE
Model JGB281MER3BS
Near Lima, NY 14485
Dave F
Job Details: 07/20/2022
Burner Top WB29K10024. Burner WB16T10046. Found partial flame on left front burner and cap and goes out when flame is turned up. Provided part numbers to customer.
We serviced a
WHIRLPOOL 50#IM 18' FS
Model KUIC18NNZS0
Near Geneseo, NY 14454
Dave F
Job Details: 07/20/2022
Unit is leaking due to no drain in the floor for the ice machine . Needs plumbing installed . Unit is brand new and has never been used . Sent installation instructions to customer email .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Ontario, NY 14519
Dave L
Job Details: 07/20/2022
"Replaced compressor control and iceMaker due to poor cooling. Customer to monitor ; dspstn on spec-tagged invntry: 2 W11504433 COUPLER BR 6X4 2 W11506620 COUPLER AL 8X8 , 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Webster, NY 14580
Dave L
Job Details: 07/20/2022
Damper is noisy. Ordering damper ; ordrng 1 WPW10479155 (Damper)
We serviced a
MAYTAG DRYER
Model MGD5630HW3
Near Webster, NY 14580
Dave L
Job Details: 07/20/2022
Replaced open ignitor due to no heat. Tested ok; dspstn on spec-tagged invntry: 1 279311 IGNITOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Rochester, NY 14617
Dave L
Job Details: 07/20/2022
Found frozen ice maker fill tube. Cleared tube. Tested ok.
We serviced a
FRIGIDAIRE RANGE
Model FGGF3054M0FJ
Near Rochester, NY 14626
Dave L
Job Details: 07/20/2022
Replaced weak bake Ignitor. Unit tested ok. ; used 1 12400035 (Ignitor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB03
Near Spencerport, NY 14559
Dave L
Job Details: 07/20/2022
Modified drain tube per W11604003 for doors becoming hard to open. Tested ok.
We serviced a
WHIRLPOOL WASHER
Model Wtw8200yw0
Near Hilton, NY 14468
Dave L
Job Details: 07/20/2022
"Drain pump impeller has separatedFrom the shaft and the washer will not drain. Ordering drain pump. ; ordrng 1 WPW10409079 (Drain pump), used 1 Sh (Sh) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Henrietta, NY 14467
Jeremy
Job Details: 07/19/2022
"Checked and found F9E2, and F8E4. Tray had water in it pushing up float switch. Ran diagnostic, Drain pump and all functions worked as expected, if problem persists order drain pump."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS
Near Memphis, NY 13112
Chuck
Job Details: 07/19/2022
"Drained refrigerant. Replaced filter dryer, replaced 134a and reduced charge by .25oz per whirlpool email. Used filter dryer and 3 couplers. Unit tested good"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Rochester, NY 14616
Dave L
Job Details: 07/19/2022
Cycle selection knob is non responsive reseating ribbon cable made no change. Ordering console. ; ordrng 1 W11413567 (Console)
We serviced a
KITCHENAID OVEN
Model KOSE500EWH04
Near Pittsford, NY 14534
Jeremy
Job Details: 07/19/2022
"Checked and found broil element has a hole in it. Verified bake element works, broil element was the cause for circuit tripping. Ordering broil element.; ordrng 1 W10804429 (Broil element)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Rochester, NY 14618
Jeremy
Job Details: 07/19/2022
"Customer stated unit is not cleaning or drying properly. Ran diagnostic and found F7E1 error code. Found heater does not run, control not sending voltage to heater and heater has some discoloration on outside. Ordering control and heater.; ordrng 1 W10906426 (Control) and 1 W10518394 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25SMXLWR0
Near Webster, NY 14580
Dave L
Job Details: 07/19/2022
Replaced freezer door cam. Door seals properly ; used 1 Sh (Sh) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14622
Jeremy
Job Details: 07/19/2022
Customer stated spray arms not working. Checked and Found F4E3 wash motor not running. Control Board is not sending consistent voltage to motor causing motor failure. Ordering control and motor.; ordrng 1 W11085683 (Sump and Motor) and 1 W11305303 (Control)
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS06
Near Penfield, NY 14526
Jeremy
Job Details: 07/19/2022
"Customer stated potato had burned up during sensor bake. Found cavity thermostat open and unit will not power on. Needs new control, sensor and thermostat. Customer declined repair and is purchasing new microwave."
We serviced a
WHIRLPOOL FREEZER
Model WRT318FZDM06
Near Rochester, NY 14607
Dave L
Job Details: 07/19/2022
"Replaced compressor and evaporator due to poor cooling. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11407409 EVAPORATOR 2 W11504415 COUPLER BR 8.5X8 , 1 W11504430 COUPLER BR 7X6 , 1 W11504431 COUPLER BR 7.5X5 , 3 W11504445 COUPLER BR 5X4 , 1 W10898074 SEALANT , 1 W11504429 COUPLER BR 7.5X 6 , and 2 W11506635 VALVE 1/4"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNK
Near Rochester, NY 14606
Dave L
Job Details: 07/19/2022
Temperature is inconsistent in fresh food section. Evap fan error in diagnostics. Evaporator free of any ice build up. Evaporator fan functioning at this time. Ordering control and fan. ; ordrng 1 W11455229 (Control) and 1 W11455373 (Fan)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Pittsford, NY 14534
Dave F
Job Details: 07/19/2022
"Replaced compressor and UV Dryer. Vacuumed unit down past 500 microns. Recharged unit with refrigerant. Not enough room to put on another dryer on due short cap tube and steel line. Customer under 5-year sealed system warranty. Unit is cooling correctly.; dspstn on spec-tagged invntry: 2 W11504434 COUPLER BR 6X2 2 W11504436 COUPLER AL BR 6X1.8 , 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Webster, NY 14580
Andres
Job Details: 07/19/2022
"replaced evaporator cover and ACU. Plugged unit back in and waited for compressor to turn on, did not hear compressor turn on so I call whirlpool to see if I need to flash the board to the unit but you do not need too. After getting off the phone with them compressor and fans kicked on. Sr7734148238"
We serviced a
GE MICROWAVE
Model JVM1340WW002
Near Pittsford, NY 14534
Dave F
Job Details: 07/19/2022
Handle is sticking when opening and closing. Door handle is cracking at top. Latch system is worn out and catching. Parts needed are NLA. Customer will look into buying new machine.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Walworth, NY 14568
Jeremy
Job Details: 07/19/2022
"Customer stated washer making a grinding noise. Checked and found F0E7, found noise coming from gearcase and motor pulley is loose causing noise. Ordering gearcase, motor, cam, washplate, and spanner nut.; ordrng 1 W11449840 (GearCase) and 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W10752283 (Washplate) and 1 W11551646 (Spanner nut)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, NY 14623
Dave F
Job Details: 07/19/2022
Found water leakage at filter housing. Used bypass and component still leaking. Needs filter housing. Customer paid in full.; ordrng 1 W11346623 (Filter Housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near Ontario, NY 14519
Andres
Job Details: 07/19/2022
Replaced fan cover.
We serviced a
MAYTAG FREEZER
Model MFI2269FRZ03
Near Webster, NY 14580
Andres
Job Details: 07/19/2022
Customer stated unit stopped cooling. Diagnosed unit and found start relay to be the cause of the issue. Relay is not starting compressor unit needs a new one. Customer also pointed out deli tray and chiller bin are both cracked and falling off.; ordrng 1 W11092533 (Start relay) and 1 WPW10350564 (Capacitor) and 1 W10827914 (Deli tray) and 1 WP67006312 (Chiller door)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Irondequoit, NY 14622
Andres
Job Details: 07/19/2022
"Customer stated unit was giving him F9E1 for a drain issue. I put unit into a diagnostic mode and ran a cycle. Unit ran a cycle successfully, I then started a normal cycle and canceled it to see if water would still drain. Unit did drain properly. I could not duplicate issue. I informed customer that they need to clean the filter out so it doesn't go into the pump."
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Rochester, NY 14621
Andres
Job Details: 07/19/2022
"Replaced manifold, tubing to burners and burner caps. I put unit back together and tested all burners. 3 out of the 4 burners were working properly but the left front one was still inconsistent. I called whirlpool to get it noted and was told to replace ignitor.Sr 7734142597 ; ordrng 1 WPW10209656 (Ignitor) and 1 WPW10209657 (Ignitor)"
We serviced a
GE DRYER
Model DSKP333EC6WW
Near Rochester, NY 14605
Andres
Job Details: 07/19/2022
Customer stated knob broke off timer and also trim piece on screen lint broke off. Ordering timer and trim piece.; ordrng 1 WE01X25915 (Lint screen trim) and 1 WE15X23895 (Timer)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Canandaigua, NY 14424
Jeremy
Job Details: 07/19/2022
"Customer stated laundry is not spinning out completely and not rinsing properly. Checked and found no error codes. Ran diagnostic check and found unit noisy when spinning and slow to spin when loaded with laundry. Ordering control and motor for slow spin and transmission, basket hub, and cam for excessive noise during spin cycle.; ordrng 1 W10721967 (CAM) and 1 W10890624 (DRIVE MOTOR) and 1 W10528947 (HUB) and 1 W11454734 (GEARCASE) and 1 W11417466 (CONTROL)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, NY 14624
Dave L
Job Details: 07/19/2022
Found frozen water bladder preventing dispensing. Thawed bladder.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2O
Near Spencerport, NY 14559
Dave L
Job Details: 07/19/2022
Washer has water damage underneath. Motor windings open. Replacing motor shifter and control. ; ordrng 1 W11556728 (Control) and 1 W11026785 (Motor) and 1 W11481722 (Actuator)
We serviced a
WHIRLPOOL DRYER
Model MED6230HW
Near Canandaigua, NY 14424
Jeremy
Job Details: 07/19/2022
Found dryer to be excessively noisy. Checked and found screw pinched between blower housing and lint duct. Also found back left roller to be noisy. Replaced both rear rollers and removed extra screw. Unit operating as expected.; used 1 349241T (Roller) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Honeoye, NY 14471
Jeremy
Job Details: 07/19/2022
Customer stated unit will not complete a cycle. Checked and found F5E2 error code. Ran diagnostic check and all functions check good. Checked voltage at outlet and found that there is only 90VAC. Advised customer to have circuit checked by qualified electrician.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14611
Andres
Job Details: 07/19/2022
Customer stated unit was not dispensing water or making ice. Diagnosed unit and found that the connection to the main water valve was loose. Recconected it and tested it. Unit is now dispensing water.
We serviced a
MAYTAG RANGE
Model MER8700DS
Near Syracuse, NY 13211
Chuck
Job Details: 07/19/2022
Oven not heating. Heating element tested bad. Replaced element. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near Pittsford, NY 14534
Dave F
Job Details: 07/19/2022
"Ice maker working intermittently. Found weak water pressure into unit. Water valve not turned all the way on. Found clog in valve. Opened valve to increase water pressure. If any other issue, customer will need valve replaced. Tightened freezer door handle."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Canandaigua, NY 14424
Dave F
Job Details: 07/19/2022
Wash motor error. Replaced wash sump. Tested with diagnostic. All operations normal.
We serviced a
WHIRLPOOL DRYER
Model MEDB766FW0
Near Canandaigua, NY 14424
Dave F
Job Details: 07/19/2022
"Unit had broken door switch. Replaced door switch. Tested for power, spin and heat. All operations normal."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV03
Near Canandaigua, NY 14424
Dave F
Job Details: 07/19/2022
Spoke with customer. Ice maker not working. Ordering ice maker for repair.; ordrng 1 W11579560 (Ice Maker)
We serviced a
WHIRLPOOL COOKTOP
Model WFE320M0JS3
Near Syracuse, NY 13212
Chuck
Job Details: 07/19/2022
Replaced glass cooktop because of thermal crack. Unit tested good
We serviced a
MAYTAG DRYER
Model MGD4200BW1
Near Fairport, NY 14450
Jeremy
Job Details: 07/18/2022
Dryer was noisy due to drum rubbing against right side panel. Bent panel and realigned drum. Found that dryer vent is restricted and should be cleaned. Vent terminates on the roof. Advised customer on how to clean lint screen build up from dryer sheets. Unit operating as expected.
We serviced a
GE DRYER
Model GTDP300EM0WS
Near Rochester, NY 14625
Andres
Job Details: 07/18/2022
Did not get part in today for repair ; schdld next appmnt for 7/22 FRI !
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Rochester, NY 14625
Andres
Job Details: 07/18/2022
Customer had same issue where connection was loose. Recconected it and unit turned on.
We serviced a
FRIGIDAIRE RANGE
Model PLES389ECI
Near Rochester, NY 14612
Dave L
Job Details: 07/18/2022
Oven liner bent out at hinge recover preventing door from closing. Bent liner back. Door closes properly.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Canandaigua, NY 14424
Dave F
Job Details: 07/18/2022
"F7E1 error, tachometer signal lost. Tested unit, basket only agitating one way. Ordered control board, wire harness, capacitor and motor. SR 7734136792, troubleshot with Techline. ; ordrng 1 W11591637 (Wire Harness) and 1 W11395618 (Capacitor) and 1 W11026785 (Motor) and 1 W11556727 (Control Board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Rochester, NY 14612
Dave L
Job Details: 07/18/2022
Center crisper rail has separatedFrom shelf preventing use of drawer. Ordering center rail. ; ordrng 1 WPW10671238 (Center rail)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558DEE00
Near Webster, NY 14580
Andres
Job Details: 07/18/2022
Customer stated unit was making strange noise. Diagnosed unit but could not duplicate sound. I put unit into a service mode and tested everything manually. I ran compressor and condenser fan did not hear anything. Also tested evap fan and damper but did not hear anything. Unit is cooling properly. Let customer know that if it happens again try and record and see every how many minutes it happens.
We serviced a
WHIRLPOOL WASHER
Model MAV208DAWW
Near Penfield, NY 14526
Jeremy
Job Details: 07/18/2022
Replaced pump and belt for excessive noise. Unit checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS5
Near Webster, NY 14580
Andres
Job Details: 07/18/2022
Installed new drain pan on unit. When I was putting unit back together I put water line to water valve had customer turn on water and noticed that water was leaking. I could not get water line to seal completely anything I was doing it kept leaking. I have to come back with 1/4 in line and coupler to try and get it to seal correctly.; schdld next appmnt for 7/26 TUE !
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rochester, NY 14624
Dave L
Job Details: 07/18/2022
Replaced broken striker ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Rochester, NY 14610
Jeremy
Job Details: 07/18/2022
"Found lid strike broken making unit unusable. Replaced lid strike, unit checks good.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14607
Jeremy
Job Details: 07/18/2022
"Replaced upper rack adjusters, unit checks good.; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER"
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ00
Near Webster, NY 14580
Andres
Job Details: 07/18/2022
Customer stated light would not turn off. Diagnosed unit and found board to not be communicating properly. Touch pad works properly but ACU relay for light is not closing.; ordrng 1 W11552021 (Acu)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS03
Near North Chili, NY 14514
Dave L
Job Details: 07/18/2022
Replaced evaporator cover and control due to fresh food defrost failure. Customer toMonitor.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, NY 14609
Jeremy
Job Details: 07/18/2022
"Customer stated unit would not drain. Checked and found F9E2 error code and drain pump is loud and slow to drain. Found impeller in drain pump seized. Replaced drain pump, unit checks good.; dspstn on spec-tagged invntry: 1 W10876600 PUMP-DRAIN"
We serviced a
WHIRLPOOL WASHER
Model WTW5600XW2
Near Irondequoit, NY 14609
Jeremy
Job Details: 07/18/2022
"Found F7E6,F,7E5, F5E1 Washer wasn't spinning. Upon inspection found motor not operating. Cost of repair outweighs cost of new machine."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Canandaigua, NY 14424
Dave F
Job Details: 07/18/2022
"Unit not cooling. Compressor not running. Switched motor relay, still did not start. Ordered compressor, Lokrings and dryer.; rqstng P&A on 1 W11189855 (Compressor) and 1 W11506635 (Access Valve) and 1 WPW10143759 (UV Dryer) and 1 W11504445 (5/4 coupler) and 1 W11504434 (6/2 coupler)"
We serviced a
WHIRLPOOL OVEN
Model WFE505W0HS1
Near Webster, NY 14580
Andres
Job Details: 07/18/2022
Customer stated they kept getting F6E1 error code for oven over temp when heating. Diagnosed unit checked temp sensor and all wiring. When I set unit to bake and checked voltage at bake element but relay was not opening and sending power to it. Broiler was working properly. Ordering ACU.; ordrng 1 W11567368 (ACU)
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC0
Near Victor, NY 14564
Dave F
Job Details: 07/18/2022
"Unit shutting off in middle of cycle. Found F3E3 error. Service Pointer W11395626A suggested to check thermistor and connections at board. Ohm reading on thermistor within specs and no loose connections. Excessive lint build-up inside unit, poor air flow through vent contributing to symptoms. Recommended customer has vent cleaned. Checked W11378591 Service Pointer for noise issue."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Rochester, NY 14624
Jeremy
Job Details: 07/18/2022
Showed up with motor. Customer became irate and began screaming at me that I didn't bring a control board. Customer believes that unit needs a control board too. I tried to explain that I didn't diagnose the problem and only had the part that has been diagnosed. She would not listen and kept screaming that we didn't know what we were doing. Did not complete repair.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Irondequoit, NY 14609
Andres
Job Details: 07/18/2022
Helped Dave with sealed system
We serviced a
AMANA REFRIGERATOR
Model ASD2575BRB01
Near Rochester, NY 14619
Dave L
Job Details: 07/18/2022
Replaced ice maker and valve due to no ice. Customer to monitor after 24 hours
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Macedon, NY 14502
Dave F
Job Details: 07/18/2022
Ice maker not dispensing. Found broken tray on ice maker. Ordered ice maker for repair.; ordrng 1 W10873791 (Ice Maker)
We serviced a
GE OVEN
Model JTP35SP1SS
Near Fairport, NY 14450
Dave F
Job Details: 07/18/2022
"Customer concerned top oven is taking a long time to heat. Removed wall oven. Tested ohms at temp sensor, 1100 ohms, within specs. Tested resistance at both bake and broil elements, values within specs. Both elements receiving ~235 VAC. Replaced control board."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258VEB4
Near Rochester, NY 14618
Dave F
Job Details: 07/18/2022
Ice maker not cycling properly. Stopped mid-cycle. Needs ice maker for repair.; ordrng 1 D7825706Q (Ice Maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14613
Dave L
Job Details: 07/18/2022
Pre ordered control ; ordrng 1 W11566891 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSC21C6MFZ05
Near Pittsford, NY 14534
Dave F
Job Details: 07/18/2022
"Unit not making ice or water after installation. Removed rubber grommet from input line. Tested, water dispensing normal. Tested ice maker harvest and water valve. All operations normal."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Rochester, NY 14623
Dave F
Job Details: 07/18/2022
"Ice and water not working and unit not cooling. Corrosion on wires of left middle deli drawer. Replaced UI and left deli drawer. Tested, all operations normal."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW0
Near Churchville, NY 14428
Jeremy
Job Details: 07/18/2022
"Checked and found basket hub stripped and splines on drive shaft stripped. Would need to replace gearcase, cam and hub. Cost or repair outweighs cost of new machine."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cicero, NY 13039
Chuck
Job Details: 07/18/2022
Customer stated that unit will not power on. I unplugged unit for 60 seconds to reset the control. Unit powered on. No codes. I ran a diagnostic test cycle in which the unit operated normally. I calibrated unit and helped customer connect unit to there WiFi to receive updates. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Cicero, NY 13039
Chuck
Job Details: 07/18/2022
Unit not washing. No codes. Motor and sump tested bad. After installing motor i discovered that the voltage going to washer motor is fluctuating indicating that there is a problem with the harness and control. Ordering harness W11227372 and control W10906426. ; ordrng 1 W11227372 (Harness) and 1 W10906426 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKT0
Near Syracuse, NY 13212
Chuck
Job Details: 07/18/2022
Customer stated that unit was making a popping sound when opening door. I found that foot plate was not attached to the upper hooks that hold it in place causing interference with the door opening properly. I uninstalled foot plate and reinstalled it correctly. Customer is still waiting on contractor to uninstall unit so we can replace the heating element. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Mattydale, NY 13211
Chuck
Job Details: 07/18/2022
"Customer stated that unit stopped working during the rinse and spin portion of the cycle & they could smell an Oder. Error code F7E6-motor fault. Motor , capacitor, outlet, connectors and harness tested good. Calibrated unit. I explained to the customer about how much detergent to use, load selection and size. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Syracuse, NY 13219
Chuck
Job Details: 07/18/2022
"Customer stated that she heard a loud grinding noise. No codes. After verifying the issue i discovered that the unit had the Nidec actuator that was not engaged. I replaced the actuator, calibrated unit. Ran a diagnostic test cycle in the unit preformed normally. Unit tested good ; used 1 WPW10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Irondequoit, NY 14609
Dave L
Job Details: 07/18/2022
"Replaced compressor and sub cooler due to no cooling. Tested ok. ; dspstn on spec-tagged invntry: 1 W11370574 COMPRESSOR 3 W11504415 COUPLER BR 8.5X8 , 2 W11504430 COUPLER BR 7X6 , 2 W11504447 COUPLER BR 5X1.8 , 1 W11506619 COUPLER BR 8 , 1 W11506635 VALVE 1/4' , 1 W11504431 COUPLER BR 7.5X5 , and 1 W11502743 TUBE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Ontario, NY 14519
James
Job Details: 07/12/2022
Unit not cold enough. No ice. Compressor and evap fan not running in Diagnostics. Compressor and fans run in normal operation. Called techline. Sr7734092620; ordrng 1 W11209866 (Compressor) and 1 W11043763 (Control) and 1 W11506635 (Access) and 1 WPW10143759 (Uv) and 2 W11504434 (6\2)s and 2 W11504420 (8\6)s and 2 W11506620 (8)s and 2 W11504433 (6\4)s and 1 WPW10300024 (Icemaker)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558FEZ01
Near Henrietta, NY 14467
Dave F
Job Details: 07/12/2022
Doors misaligned and right fridge door handle loose. Tightened handle and leveled unit. Customer is satisfied.
We serviced a
MAYTAG REFRIGERATOR
Model MZD2766GEW
Near Honeoye Falls, NY 14472
Dave F
Job Details: 07/12/2022
"Not dispensing cubed ice. Found solenoid not releasing properly. Replaced part, tested unit. Ice now dispensing cubed and crushed."
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near Ontario, NY 14519
James
Job Details: 07/12/2022
"Unit not powering on. No neutral nfound power cord buned at neutral connection. Need power cord. Left parts. ; ordrng 1 W11222083 (Cord), dspstn on spec-tagged invntry: 1 W11050897 CUTOFF-THERMAL"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Pittsford, NY 14534
Dave F
Job Details: 07/12/2022
"Unit not cooling. Compressor seized, pulling 8 amps. Ordering compressor, UV drier and Lokrings. Sealed System is cover by manufacturer; ordrng 1 WPW10466675 (compressor) and 1 W11506635 (Access Valve) and 1 WPW10143759 (UV drier) and 2 W11504434 (6/2 Fitting)s and 2 W11504436 (6/1.8 Fitting)s and 1 W11504445 (5/4 Fitting)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Ontario, NY 14519
James
Job Details: 07/12/2022
"Unit frozen evap. Drain frozen. 22.3k ohms through thermostor fully incased in ice. Replaced harness and tested. Ordering control. Will re evaluate frost pattern on return. Warranty parts from last visit. ; ordrng 1 W10843055 (Control), used 1 W11033168 (Harness) from stock"