Near Rochester, NY 14622
Dave L
Job Details: 03/28/2019
REFRIGERATOR MAYTAG MRT118FFFH00 Unit is running warm is the fresh food section. Evaporator does not have a uniform frost pattern. Replacing evaporator.; ordrng 1 W10836706 (evaporator) and 1 W10843121 (drier-tube)
Near Rochester, NY 14625
Evan
Job Details: 03/27/2019
DRYER MAYTAG MDG308DAWW "Customer stated unit was noisy while running. Upon inspection discovered idler pulley , rollers and glides were all worn. Recommending replacement of all parts Replaced all parts Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 2 WP37001042 ROLLER and 1 WP40111201 BELT"
Near Rochester, NY 14618
Evan
Job Details: 03/27/2019
WASHER WHIRLPOOL WTW5800BW0 Customer stated unit was making grindining noise while agitating. Unit would only make noise under load. Checked for codes . Unit displaying f0e2 error code. (Oversuds) ran diagnostic cycle unit completed as it should. Ran normal cycle with load. Unit is not adding enough water. Blew on pressure hose line to confirm hose wasn't clogged. Ran deep water wash with load unit filled as it should. Suggesting to customer to use deep water wash and bulky items setting due to amount of towels they are washing. Unit testing good otherwise Have yet to collect service call feeBilling customer
Near Brockport, NY 14420
Gary
Job Details: 03/27/2019
DISHWASHER MAYTAG MDB8959SFZ4 "Replaced door seal that was leaking, checked okay.; used 1 W10300924V (GASKET) from stock"
Near Spencerport, NY 14559
Gary
Job Details: 03/27/2019
OVEN KITCHENAID KEBS109BSS00 "Thermal fuse is open, customer is familiar with repair and is replacing thermal fuse on their own. Charged service call."
Near Farmington, NY 14425
Steve
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL WRB322DMBB The freezer evaporator has good frost pattern. The bread was a little soft. The compressor was running and turned off and back on good. The power is good. At this time the refrigerator is working as expected. The customer is going to monitor.
Near Canandaigua, NY 14424
Dave F
Job Details: 03/27/2019
MICROWAVE WHIRLPOOL WMH31017HB2 Microwave is damaged frame is bent . Microwave is unrepairable . Called techline To document SR 7724469149 . Called trade team . Documented damage.
Near Rochester, NY 14620
Gary
Job Details: 03/27/2019
DISHWASHER WHIRLPOOL WDF110PABB5 "Unit needs wash sump assy, cost of repair is more than cost of dishwasher. No repair."
Near Rochester, NY 14622
Steve
Job Details: 03/27/2019
WASHER MAYTAG MVWB725BW0 Found the rotor bolt to that holds rotor to the motor was loose causing an F51 error code. Removed rotor and added lock tight then reinstalled. Tested washer with large blanket and the washer tested good.
Near Rochester, NY 14605
Steve
Job Details: 03/27/2019
REFRIGERATOR ROPER RS20DKXFW00 Replaced door gaskets. Found the doors are warped and not closing. Called dave and let him know.
Near Rochester, NY 14607
Steve
Job Details: 03/27/2019
WASHER MAYTAG MVWC465HW0 Replaced lid lock for not locking. The washer tested good.
Near Canandaigua, NY 14424
Dave F
Job Details: 03/27/2019
WASHER WHIRLPOOL WTW8800YC0 Washer not draining . F32 Error code . Drain pump is humming . Drain pump seized . Replaced drain pump tested washer tested good .
Near Newark, NY 14513
Dave F
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL ABB2524DEW Replaced freezer door switch due to being broken . Tested unit. Tested good .; dspstn on spec-tagged invntry: 1 12002646 SWITCH
Near Newark, NY 14513
Dave F
Job Details: 03/27/2019
WASHER WHIRLPOOL WTW5000DW1 Error codes F5E1 lid lock failure and F8E1 Long fill no fill . Tested washer not getting hot water . Checked water line coming in . There is water but its slow ? Turned was on cycle to hot . Cold water coming in . Calibrated unit . Tested in auto diagnostics. Washer is now filling with hot and cold water .
Near Rochester, NY 14616
Evan
Job Details: 03/27/2019
WASHER WHIRLPOOL LTE6234DQ0 Unit was not engaging into spin motor was buzzing when Turing timer to spin portion of cycle. Suspecting start capacitor was failing to allow motor to run. Installed capacitor unit still would not spin. Installed new motor Ran test cycle Unit tested good Labor is ATEC warranty Just charging for partPlease reimburse $50.76 to customer for capacitor cost
Near Webster, NY 14580
Dave L
Job Details: 03/27/2019
REFRIGERATOR FRIGIDAIRE FFHB2740PE5A Installed air handler kit due to ice room freezing.
Near Williamson, NY 14589
Dave L
Job Details: 03/27/2019
WASHER GE WCH6800J1MR Bellow is torn near the bottom in the front.
Near Williamson, NY 14589
Dave L
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Replaced RC thermistor and control due to items freezing in the fresh food section. Customer to monitor.
Near Webster, NY 14580
Dave L
Job Details: 03/27/2019
RANGE JENN AIR JDS9860CDS02 Replaced console due to unit not responding to selections. Unit tested good.
Near Webster, NY 14580
Dave L
Job Details: 03/27/2019
WASHER ROPER RTW4516FW1 "Unit was making a loud noise to due shifter not moving into the correct position in agitate. Replaced actuator. Noise went away. Tested and calibrated unit. ; dspstn on spec-tagged invntry: 1 W10721967 CAM , used 1 W10913953 (ACTUATOR) from stock"
Near Webster, NY 14580
Dave L
Job Details: 03/27/2019
REFRIGERATOR MAYTAG MFF2558VEB8 Replaced fab blade and insulated shroud with sealer. Could not replicate noise. Changed grille as well. Customer to monitor. Atec warranty.
Near Rochester, NY 14608
Dave L
Job Details: 03/27/2019
WASHER WHIRLPOOL WTW4850HW1 Replaced drain pump that had a stripped impeller. Unit tested good.
Near Rochester, NY 14624
Dave L
Job Details: 03/27/2019
DISHWASHER WHIRLPOOL WDF550SAFW Replaced motor and clamps due to leak. Leak went away after repair.
Near Scottsville, NY 14546
Steve
Job Details: 03/27/2019
WASHER WHIRLPOOL WTW7300DW0 Customer complaining of cycles taking longer than normal. Found the wash plate was loose. Tightened the bolt with lock tight and the washer tested good.
Near Rochester, NY 14618
Shaiman
Job Details: 03/27/2019
DRYER KENMORE 110.967427 "Replaced thermal fuse, unit testing good. ; dspstn on spec-tagged invntry: 1 279311 IGNITOR"
Near Canandaigua, NY 14424
Dave F
Job Details: 03/27/2019
WASHER MAYTAG MHW5500FW0 "Washer leaking a little water outside of the door . Found debris on the glass wasn't sealing the bellow tight causing water to pass though . Tested unit in auto diagnostics. Tested good , tested unit with clothes . Tested good ."
Near Hilton, NY 14468
Gary
Job Details: 03/27/2019
DRYER WHIRLPOOL WGD72HEDW1 "Replaced squeaking idler pully, tested okay.; dspstn on spec-tagged invntry: 1 W10837240 PULLEY-IDLER"
Near Rochester, NY 14626
Shaiman
Job Details: 03/27/2019
DISHWASHER WHIRLPOOL WDTA50SAHN0 Bottom support is bent. Replacing support.; ordrng 1 WPW10681564 (support)
Near Penfield, NY 14526
Evan
Job Details: 03/27/2019
WASHER WHIRLPOOL WFW8300SW04 Customer stated unit was not draining upon inspection discovered that unit was displaying f01 code. (Drain pump) Inspected drain pump found filter full of debris Cleared filter Ran multiple test cyclesUnit tested good Draining as it should ; dspstn on spec-tagged invntry: 1 WPW10730972 PUMP
Near Rochester, NY 14621
Evan
Job Details: 03/27/2019
WASHER KENMORE 417.404127 Customer stated unit is not draining again. Upon inspection discovered that once timer is getting to final spin portion on cycle unit is shutting off and not draining water.pump itself is working as it should. Ordering timer ; ordrng 1 137394200 (timer)
Near Rochester, NY 14612
Gary
Job Details: 03/27/2019
WASHER WHIRLPOOL WTW7040DW0 "Seal is bad on the transmission and the bearing is noisy, ordering transmission kit.; rqstng P&A on 1 W10811956 (drum assy)"
Near Spencerport, NY 14559
Gary
Job Details: 03/27/2019
WASHER WHIRLPOOL WTW4815EW0 Ordering struts to correct out of balance condition and cam assy to repair grinding sound. ; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10780045 (suspension)
Near Rochester, NY 14612
Gary
Job Details: 03/27/2019
RANGE WHIRLPOOL WFG550S0HZ1 "Front left burner is not lighting, ordering burner cap, office holder.; ordrng 1 W11197500 (ORFICE HOLDER) and 1 WPW10515455 (burnr-head)"
Near Fairport, NY 14450
Steve
Job Details: 03/27/2019
MICROWAVE WHIRLPOOL WMH31017AS3 Replaced main control for vent light not turning off. 5e light works as expected. The vent trim was broken during repair. Ordering trim. ; ordrng 1 W10571504 (grill-vent)
Near Rochester, NY 14609
Steve
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM01 Found the drain pan is periodically leaking. Ordering drain pan. Found the filter is stuck in housing and part of housing is broken. Ordering housing. Bring filter on return visit and customer will pay for filter. ; rqstng P&A on 1 WPW10614158 (tray-evap)
Near Pittsford, NY 14534
Steve
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Found motor to the ice-maker not finding home position causing it to get stuck in harvest. Ordering ice maker. ; ordrng 1 W10873791 (icemaker)
Near Rochester, NY 14618
Evan
Job Details: 03/27/2019
WASHER MAYTAG MVWC565FW0 Customer starting unit will not stop filling. Unit is displaying shifter fault error codes and overflow condition fault. Pressure switch oncontrol is failing to sense amount of water in tub unit just continues to add water. Unit is also failing to sense speed basket is moving at . Tachometer on shifter is failing. Ordering control and actuator ; ordrng 1 W10913953 (actuator) and 1 W11116594 (cntrl-elec)
Near Marion, NY 14505
Dave F
Job Details: 03/27/2019
DRYER WHIRLPOOL MEDE201YW0 Dryer not heating tested heating element tested bad . Needs element WP8544771. Thermostat and cut off 279973 and thermistor WP8577274.; ordrng 1 279973 (cutoff-tml) and 1 WP8544771 (element) and 1 WP8577274 (thermistor)
Near Rochester, NY 14613
Shaiman
Job Details: 03/27/2019
WASHER AMANA MVWC565FW1 F5E2 F0E2 upon arrival. Lit lock is not responding as it should in manual diagnostics. Will not run auto diagnostics due to malfunction of lid lock. Replacing latch.; ordrng 1 W11162438 (CONTROL) and 1 W11307244 (LATCH)
Near Rochester, NY 14606
Dave L
Job Details: 03/26/2019
WASHER MAYTAG MVWB766FW1 Unit making grinding noise during spin and agitate. Replacing gear case.; ordrng 1 W10811956 (drum assy)
Near Brockport, NY 14420
Gary
Job Details: 03/26/2019
OVEN JENN AIR JJW3830WP02 "Repaired pinched wire to lower door latch assy, replaced slow middle fan. Ran and tested unit, unit is working."
Near Pittsford, NY 14534
Dave F
Job Details: 03/26/2019
WASHER WHIRLPOOL WTW6300SW0 Suspension was very loose . Replaced suspension and tested washer in auto diagnostics. Washer tested good .; dspstn on spec-tagged invntry: 1 W10820048 SUSPENSION
Near Brighton, NY 14610
Steve
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRS321SDHV00 Replaced evaporator and heater for open heater causing unit to not defrost and warm temps in fresh food section. The refrigerator tested good.
Near Rochester, NY 14624
Dave F
Job Details: 03/26/2019
FREEZER WHIRLPOOL MZF34X16DW01 Freezer door is warped . No physical damage. Customer states that the ice build has been happening since they purchased the unit . Called Techline SR 7724459468 . Techline doc. Called trade care team . Auth code mjijzjiap1 parts covered . Ordering door W10746780. Call customer when door comes in. ; ordrng 1 W10746780 (dor-fmd)
Near Rochester, NY 14618
Dave F
Job Details: 03/26/2019
DISHWASHER GE GLD6700N10WW Drain hose had debris in the line as well as inside the dishwasher. Removed debris blocking drain up . Ran unit in a couple of cycles to get things loose. Dishwasher is now draining .
Near Rochester, NY 14625
Dave F
Job Details: 03/26/2019
DISHWASHER FRIGIDAIRE LGBD2431NF0B Replaced bottom door gasket for falling off . Tested dishwasher. No leaks . Tested good .
Near Rochester, NY 14618
Dave F
Job Details: 03/26/2019
DISHWASHER GE GLD6700N10WW Drain hose had debris in the line as well as inside the dishwasher. Removed debris blocking drain up . Ran unit in a couple of cycles to get things loose. Dishwasher is now draining .
Near Pittsford, NY 14534
Steve
Job Details: 03/26/2019
REFRIGERATOR KENMORE 106.536443 Found the motor to ice maker is only getting 101 volts. Reset power to refrigerator and customer is going to monitor. If problem persists preorder W10757851
Near Rochester, NY 14617
Dave L
Job Details: 03/26/2019
RANGE WHIRLPOOL KSDG950ESS0 Drawer is dented. Ordering drawer. ; ordrng 1 W11098455 (panel-drwr)
Near Fairport, NY 14450
Dave F
Job Details: 03/26/2019
DISHWASHER KITCHENAID KDFE304DBL1 Door gasket is torn . Called new leaf. New leaf said the model didn't match but the serial did . Sent new leaf picture of model serial . Said that they will get that changed said go ahead with repair and they will send auto code in invoice. Replaced gasket tested dishwasher. W10300924V Tested good .; used 1 W10300924V (GASKET) from stock
Near Victor, NY 14564
Dave F
Job Details: 03/26/2019
RANGE GE PB975SP5SS Clock button not working . Control is discontinued WB27T11328 . No damage and everything seems to be working as expected. Spark may have been from customer unplugging unit and having a burner on while doing so .
Near Webster, NY 14580
Dave L
Job Details: 03/26/2019
WASHER MAYTAG MVWB766FW0 Unit is making a grinding noise during spin. Replacing gearcase. Unit under 5 year standard warranty. ; ordrng 1 W10811956 (drum assy)
Near Rochester, NY 14617
Dave L
Job Details: 03/26/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Re installed detergent lid that the coming off. Unit tested good.; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER
Near Webster, NY 14580
Dave L
Job Details: 03/26/2019
RANGE WHIRLPOOL WFG540H0ES1 Oven not lighting consistently. Bake ignitor is weak and not always lighting the burner. Ordering ignitor; ordrng 1 WPW10324262 (igntr-oven)
Near Webster, NY 14580
Dave L
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Light switch contacts were broken which was interrupting proper operation of the damper. Repaired switch. Customer to monitor
Near Webster, NY 14580
Steve
Job Details: 03/26/2019
WASHER MAYTAG MVWX655DW0 Replaced wash plate for stripped wash plate causing no spin. The washer tested good.
Near Rochester, NY 14622
Steve
Job Details: 03/26/2019
OVEN WHIRLPOOL WFG515S0EW1 Replaced main control for no power to bake or broil. The control came in black. The customer said that was good as long as it worked. The range tested good.
Near Rochester, NY 14609
Dave L
Job Details: 03/26/2019
WASHER WHIRLPOOL WFW9550WW10 The spindle has broken and damaged the rear bearing front tub and bellow. Ordering tub parts; rqstng P&A on 1 W10250762 (tub-outer) and 1 W10772619 (tub-outer) and 1 WP8182119 (bellow) and 1 WPW10283352 (basket)
Near Rochester, NY 14621
Steve
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Replaced evaporator fan motor for getting power but not running. The refrigerator tested good. ; dspstn on spec-tagged invntry: 1 WP2315539 MOTOR-EVAP
Near Rochester, NY 14620
Steve
Job Details: 03/26/2019
WASHER WHIRLPOOL WFW9050XW00 Replaced bellow for leaking. The washer tested good. G.
Near Rochester, NY 14621
Dave L
Job Details: 03/26/2019
DRYER MAYTAG MEDB835DC3 Replaced console due to unit not turning on. Unit tested good after install.
Near Churchville, NY 14428
Gary
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Customer was use to a different brand fridge that pulled out differently, unit is checking okay, customer education.."
Near Churchville, NY 14428
Gary
Job Details: 03/26/2019
REFRIGERATOR MAYTAG MFT2778EEZ00 "Called tech line butch, SR# 7724458266. Per tech line, made sure thermistor ohmed out okay 8.8k, made sure it was in right position, make sure evaporator cover was tight to evaporator for correct airflow. Defrosted evaporator advise customer to let maytag know if problem persists."
Near Hilton, NY 14468
Gary
Job Details: 03/26/2019
RANGE WHIRLPOOL WEG750H0HZ0 Unit intermittently does not send. Signal to the gas valves and igniter board. Called customer and preordered appliance manager.; ordrng 1 W11205353 (APPLIANCE MANAGER)
Near Hilton, NY 14468
Gary
Job Details: 03/26/2019
DISHWASHER KITCHENAID KDTM404ESS1 Repaired seal that was falling out of the detergent dispenser. Tests okay
Near Rochester, NY 14612
Gary
Job Details: 03/26/2019
DISHWASHER GE GHDT168V00SS "Replaced leaking watervalve, valve checked okay, no leaks, dishwasher checked okay."
Near Honeoye Falls, NY 14472
Dave F
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "W10739629 called techline SR7724441074 . Techline suggested if heater isnt turning on by itself to order user interface W10865869. Also gaskets for icemaker W10739629, WPW10280988 , WPW10320706 and another heater W11087201. ; ordrng 1 W10739629 (gasket) and 1 W10865869 (cntrl-elec) and 1 W11087201 (heater) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket)"
Near Rochester, NY 14617
Gary
Job Details: 03/26/2019
DRYER MAYTAG MEDX6STBW1 "Replaced missing pully on dryer motor not allowing the dryer to tumble, tested okay.; dspstn on spec-tagged invntry: 1 WPW10198086 BELT"
Near Spencerport, NY 14559
Gary
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Ordering and replacing loud damper door.; ordrng 1 WPW10196393 (damper control assy)
Near Rochester, NY 14607
Gary
Job Details: 03/26/2019
OVEN WHIRLPOOL KSDG950ESS1 Repaired open neutral at terminal block causing stove not to turn on.
Near Pittsford, NY 14534
Steve
Job Details: 03/26/2019
REFRIGERATOR GE GFE29HME ES Replaced fresh food fan for not cooling in fresh food section. The refrigerator tested good.
Near Rochester, NY 14607
Steve
Job Details: 03/26/2019
WASHER WHIRLPOOL n/a More parts; ordrng 1 202937 (PRESSURE SWITCH)
Near Spencerport, NY 14559
Dave L
Job Details: 03/26/2019
RANGE KITCHENAID KFGG500EBS2 Adjusted gas manifold valve for the front left burner because it was not lighting right away. Burner lights much better now.
Near Rochester, NY 14617
Gary
Job Details: 03/26/2019
DRYER MAYTAG MEDX6STBW1 "Replaced missing pully on dryer motor not allowing the dryer to tumble, tested okay.; dspstn on spec-tagged invntry: 1 WPW10198086 BELT"
Near Penfield, NY 14526
Dave L
Job Details: 03/23/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Unit is Leaking from the water valve connection to the house water supply. This is an installation issue. Recommending that the customer have the installers or a licensed plumber repaired connection. Left water shut off to the unit.
Near Brockport, NY 14420
Gary
Job Details: 03/23/2019
DISHWASHER MAYTAG MDB8959SFZ4 "Replaced upper rack that were causing intermittent leaking, tested okay"
Near Rochester, NY 14623
Shaiman
Job Details: 03/23/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Unit was leaking from under the door. Called tech line and was told to check water inlet vent and door seal. After further diagnosis the unit was not leveled causing water to come out of the front. Leveled machine. Unit testing good.SR: 724445905; dspstn on spec-tagged invntry: 1 WPW10524469 GASKET
Near Rochester, NY 14623
Shaiman
Job Details: 03/23/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Unit was leaking from under the door. Called tech line and was told to check water inlet vent and door seal. After further diagnosis the unit was not leveled causing water to come out of the front. Leveled machine. Unit testing good.SR: 724445905; dspstn on spec-tagged invntry: 1 WPW10524469 GASKET
Near Rochester, NY 14612
Shaiman
Job Details: 03/23/2019
DISHWASHER KITCHENAID KDTE234GPS0 "Customer concerned about the machine not closing all the way, causing the cycle to not complete. Leveled the unit and adjusted the mounting location to counter top. Unit testing good."
Near Rochester, NY 14624
Shaiman
Job Details: 03/23/2019
WASHER KENMORE 417.440723 "Fabric dispenser cup had excessive amounts of mold. Replaced dispenser drawer, cleaned dispenser and ordering fabric softener cup."
Near Pittsford, NY 14534
Dave F
Job Details: 03/23/2019
REFRIGERATOR WHIRLPOOL WRF540CWHB00 Replaced damper for making loud noise . Tested refrigerator tested good .
Near Macedon, NY 14502
Dave F
Job Details: 03/23/2019
DRYER WHIRLPOOL WED96HEAU1 Dryer was not heating . Replaced thermal cutoff . Thermistor and thermostat. Tested dryer . Tested good .had good heat .; dspstn on spec-tagged invntry: 1 279973 CUTOFF-TML and 1 WP8557403 THRMST-FIX
Near Ontario, NY 14519
Dave F
Job Details: 03/23/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXF01 Ice maker wasn't working . Replaced control board . Ice maker is now working as expected.
Near Ontario, NY 14519
Dave F
Job Details: 03/23/2019
OVEN FRIGIDAIRE FEB24S2ASB Replaced gasket on door for being torn and replaced control on oven due to not turning on . Tested unit tested good . Piece on the bottom of oven that covers the vent is plastic and a piece broken off glued piece on best I could . Part for that is no available.
Near Rochester, NY 14624
Shaiman
Job Details: 03/23/2019
DISHWASHER KITCHENAID KDFE304DSS1 Bad drain pump was preventing unit to function properly. Replaced drain pump. Unit testing good. Wheel on bottom rack is also broken. Shipping part to customer. ; ordrng 1 WPW10195417SHIPDIRECT (SHIP DIRECT)
Near West Henrietta, NY 14586
Steve
Job Details: 03/23/2019
WASHER MAYTAG MVWX655DW1 "Replaced the outer tub, basket wash plate and gear-case for wash plate seized to gear-case. The washer tested good."
Near Rochester, NY 14623
Steve
Job Details: 03/23/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Replaced the evap fan motor and control fo sy ef error causing no cool. The refrigerator tested good
Near Rochester, NY 14621
Shaiman
Job Details: 03/23/2019
DRYER MAYTAG MEDB835DC3 "Replaced control, unit still is not powering on. Replacing console. ; ordrng 1 W11099769 (overlay)"
Near Rochester, NY 14618
Steve
Job Details: 03/23/2019
REFRIGERATOR AMANA ACD2238HTS Found fill tube full ice. Remove ice from fill tube. The water pressure is very good. Customer is going to wait and see if it happens again. Quoted customer 81.05 for WP67005154 water valve 12 shipping and 104.65 for labor. ; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER
Near Rochester, NY 14618
Shaiman
Job Details: 03/23/2019
DRYER KENMORE 110.967427 "Unit was disassembled upon arrival. Igniter tested good with an adequate ohm reading. Tested thermal fuse for continuity and ohms, thermal fuse is open.; ordrng 1 WP3392519 (fuse-thrml), dspstn on spec-tagged invntry: 1 279311 IGNITOR"
Near West Henrietta, NY 14586
Evan
Job Details: 03/23/2019
WASHER MAYTAG MVWX655DW1 Assisting SM with repair
Near Webster, NY 14580
Evan
Job Details: 03/23/2019
OVEN JENN AIR JJW3830DS02 Customer stated unit was not accepting commands and issue was intermittent. Checked for error codes no codes present.While using control panel discovered while attempting to select certain functions unit was not responding to commands. Replaced panel Tested all functions on panel Ran test bake cycle for both ovens Unit tested good
Near Webster, NY 14580
Evan
Job Details: 03/23/2019
WASHER MAYTAG MHWC7500YW0 Replacing switch due to unit not spinning out water correctly. Items were coming out wet at end of cycle. Replaced switch ran diagnostic test. Ran drain and spin to confirm unit was functioning properly.Unit tested good
Near Penfield, NY 14526
Evan
Job Details: 03/23/2019
RANGE KITCHENAID KFGG500EBL2 Installing new bezels due to coating chipping off old bezels causing sharp edges.Replaced bezels Reinstalled knobs Unit tested good
Near Fairport, NY 14450
Evan
Job Details: 03/23/2019
WASHER AMANA NFW7200TW Customer stated unit was squeaking while drum was spinning. Upon inspection could hear squeak customer was referring too. Inner tub is hitting bellow causing noise. Bearing is worn on machine causing drum not to spin evenly. Part is no longer available has been discontinued.Unable to repair unit.Collecting service call fee
Near Pittsford, NY 14534
Evan
Job Details: 03/23/2019
DISHWASHER KITCHENAID KUDS30FXSS8 Customer stated unit was not cleaning upper rack. Upon inspection discovered that chopper screen was full of debris and was unable to move water to upper wash arm. Unclogged chopper cleared debris Ran test cycle Unit tests good
Near Penfield, NY 14526
Dave F
Job Details: 03/23/2019
REFRIGERATOR KITCHENAID KFIS27CXMS5 Refrigerator drain is plugged causing it to leak from the front . Ordering drain W10619951 ; ordrng 1 W10619951 (drain tube)
Near Webster, NY 14580
Dave L
Job Details: 03/23/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Unit is leaking from the water supply line behind the unit. This is a plumbing issue. Recommending that the customer hire a licensed plumber to repair water supply.
Near Fairport, NY 14450
Steve
Job Details: 03/23/2019
MICROWAVE WHIRLPOOL WMH31017AS3 "Replaced door switches for door errors. Ordering correct control for vent light not turning off. ; ordrng 1 W10810046 (cntrl-elec), dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK"
Near Rochester, NY 14621
Gary
Job Details: 03/23/2019
REFRIGERATOR WHIRLPOOL WRS322FDAB05 "Replaced all 3 led modules that were causing the main module to short out and fail, no lights, tested okay."