Near Rochester, NY 14617
Dave L
Job Details: 05/01/2019
OVEN MAYTAG MGR8800FZ0 Oven door is sticking. Ordering hinge. ; ordrng 1 W11162113 (HINGE)
Near Rochester, NY 14607
Gary
Job Details: 05/01/2019
WASHER MAYTAG A25CS "Unit needs transmission and belts, customer is buying a new washer.; rqstng P&A on 1 12112425 (belt set-maytag) and 1 6-2097750 (trans dee)"
Near Webster, NY 14580
Dave L
Job Details: 05/01/2019
RANGE KITCHENAID KDRP467KSS04 Replaced blower due to noise. Unit tested good.
Near Phelps, NY 14532
Dave F
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Waser and icemaker dispenser not working . Found the front panel control that controls the drawer temp has failed . Causing the water dispenser not to work . Service pointer W10666199 . Ordering cover WPW10732686; rqstng P&A on 1 WPW10732686 (cover)
Near Webster, NY 14580
Dave L
Job Details: 05/01/2019
DISHWASHER WHIRLPOOL WDF520PADW7 Unit not washing. Replaced sump.
Near Rochester, NY 14609
Steve
Job Details: 05/01/2019
WASHER MAYTAG MVWB835DW1 Found bearing is loud in gearcase. Ordering gearcase; rqstng P&A on 1 W10811956 (drum assy)
Near Rochester, NY 14607
Steve
Job Details: 05/01/2019
DRYER KENMORE 796.9158341 Attached vent and screwed vent. Cleaned behind dryer.
Near Rochester, NY 14610
Evan
Job Details: 05/01/2019
VAN FORD TRANSIT CONNECT NYS inspection; saved tckt
Near Webster, NY 14580
Evan
Job Details: 04/30/2019
WASHER WHIRLPOOL WTW5000DW2 Customer stated that unit was producing knocking thumbing/thumbing sound while in spin. Checked for error codesNo codes present Ran diagnostic cycle unit completed cycle as it should. During spin portion of cycle could hear noise that coming from underneath machine. Discovered that cam nut was loose and began to rub on belt guard. Tightened nut ran unit on high spin in manual test mode.Unit tested good
Near Honeoye Falls, NY 14472
Shaiman
Job Details: 04/30/2019
WASHER WHIRLPOOL WTW4816FW2 Power indicator light on control board is not illuminated. Replacing control. ; ordrng 1 W11170319 (CONTROL)
Near Rochester, NY 14621
Evan
Job Details: 04/30/2019
WASHER AMANA NTW4516FW Called customer to inform them I was in route to home. Call went straight to answering machine. Upon arrival to home discovered that machine was no longer in home.
Near Canandaigua, NY 14424
Dave F
Job Details: 04/30/2019
DISHWASHER KITCHENAID KDFE304DBL0 Dishwasher heating element failed . Can visibility see it . Dishwasher is leaking from sump . Needs new sump WPW10455261 and heater W10703867 . Ordering both . ; ordrng 1 W10703867 (heater) and 1 WPW10455261 (pump&motor)
Near Rochester, NY 14606
Evan
Job Details: 04/30/2019
WASHER MAYTAG MHW5100DW0 Customer stated that unit was not draining. Checked for codes no codes were present. Removed back panel to inspect pump. Discovered that pump was unplugged. This was cause for not draining. Reseated connection ran drain cycle. Unit began to drain as it should. Ran diagnostic cycle after unit finished draining Unit tested good
Near Penfield, NY 14526
Evan
Job Details: 04/30/2019
OVEN WHIRLPOOL WFE320M0ES2 Replacing wiring harness due to unit shutting off bake cycle randomly unit will not lose power but shut off bake cycle. UI never turns off. Replaced harness Ran test preheat to confirm function Unit tested good Customer to monitor if issue continues
Near Penfield, NY 14526
Evan
Job Details: 04/30/2019
MICROWAVE KITCHENAID KOCE507ESS06 Unit will still not show anything on UI called tech line : 7724699043Tech line recommending replacement of UI Ordering UI ; ordrng 1 W11093258 (UI )
Near Webster, NY 14580
Evan
Job Details: 04/30/2019
WASHER WHIRLPOOL WTW4855HW1 Customer stated that unit was moving jumping around room while in spin. Upon inspection discovered that unit was showing f0e5 code (unbalanced load) discovered that feet on unit were completely unscrewed in the front and causing unit to sit unlevel. Leveled unit ran calibration cycle ran test cycle Unit tested good
Near Webster, NY 14580
Evan
Job Details: 04/30/2019
WASHER FRIGIDAIRE ATF6700FS2 Customer stated unit was flashing e21 error code. Upon inspection discovered that drain pump filter had towel lodged inside of housing causing unit not to drain.Removed towel Ran test cycle Unit tested good
Near Ontario, NY 14519
Evan
Job Details: 04/30/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated unit was not washing dishes. Upon inspection checked for error codes. Unit was displaying error code 4-3 (wash motor not running) 6-4(float switch open) Replaced sumo and motor due to wash motor not running. Will need to return to installed water valve ; ordrng 1 WPW10327249 (VALVE )
Near Rochester, NY 14618
Steve
Job Details: 04/30/2019
WASHER KENMORE 110.450914 Tested washer and found no error codes. Cleaned out pump filter. Not a lot of debris in it. Tested washer in auto diagnostics and it passed all functions.
Near Caledonia, NY 14423
Steve
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Found the thermostat is not sending power to fan in freezer. Ordering control and thermostat. ; ordrng 1 W10866230 (thermostat) and 1 WPW10352689 (cntrl-elec)
Near Rochester, NY 14609
Steve
Job Details: 04/30/2019
DRYER AMANA NDE2330AYW Found blower broken around nut that fastens to motor. Attempted to remove nut from motor. It is seized to the motor. Quoted for motor and blower. Customer is boing to replace. ; rqstng P&A on 1 56000 (blower wheel) and 1 WP2200376 (motor-drve)
Near Rochester, NY 14610
Steve
Job Details: 04/30/2019
DRYER KENMORE 417.978127 Heating element failed resulting in a no heat. Replacing element.; ordrng 1 131475320 (heater assy)
Near Mendon, NY 14506
Dave F
Job Details: 04/30/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Replaced gasket due to being torn . Door is sealing good .
Near Pittsford, NY 14534
Steve
Job Details: 04/30/2019
DISHWASHER WHIRLPOOL WDF540PADT2 Call 750 1383 on way found pump with open windings. On testing the pump it would not fasten back on sump. Ordering sump and pump; rqstng P&A on 1 W10876537 (drain pump) and 1 WPW10605059 (pump&motor)
Near Fairport, NY 14450
Dave F
Job Details: 04/30/2019
DRYER GE DHDSR46EG0WW Dryer heat knob had fallen inside panel . Panel is broken that holds the knobs . Quoted panel WE19M1489. Customer will look into new dryer . Was able to get knob to say as best as I could . Unit is heating . Tested good .
Near East Rochester, NY 14445
Steve
Job Details: 04/30/2019
DRYER FRIGIDAIRE FAQE7111LW0 Found new motor has dead spot. Will start with a push. Ordering another motor. ; ordrng 1 134693302 (MOTOR)
Near Fairport, NY 14450
Dave F
Job Details: 04/30/2019
REFRIGERATOR GE PFS22MIWABB Freezer is frosted up . Not blowing the air into the fresh food section. Customer has is going to let the freezer defrost. The freezer door was left open . Customer will let the freezer defrost for a day or two .
Near Rochester, NY 14612
Dave L
Job Details: 04/30/2019
RANGE WHIRLPOOL WFG525S0HZ1 Replaced scratched console.
Near Fairport, NY 14450
Dave F
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Damper is loud . Ordering damper W11164593; ordrng 1 W11164593 (diffuser)
Near Rochester, NY 14615
Dave L
Job Details: 04/30/2019
RANGE WHIRLPOOL WFC310S0EB Burner was not working. Replaced burner.
Near Rochester, NY 14607
Dave L
Job Details: 04/30/2019
WASHER FRIGIDAIRE FCCW3000FS3 Replaced pump and lock due to unit not starting/ draining. Ordering feet per customers request. ; ordrng 1 134548800 (leveling leg)
Near Webster, NY 14580
Dave L
Job Details: 04/30/2019
RANGE JENN AIR JDS9860CDS02 Unit has an open bake element. Returning with element.
Near Rochester, NY 14622
Evan
Job Details: 04/30/2019
WASHER MAYTAG MVWC415EW1 Customer stated that unit was out of balance. Upon inspection discovered that had come out of balance during cycle. Unit was showing f0e5 error code for off balance load. Ran test cycle Ran calibration cycle Spoke with customer about proper loadingUnit tested good
Near Webster, NY 14580
Dave L
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Replaced dented freezer door.
Near Williamson, NY 14589
Dave L
Job Details: 04/30/2019
WASHER ELECTROLUX EIFLS60LT "Unit has overflow condition. Quoted customer 604.02 for valve control and pressure switch per atec policy. Customer is going to discuss the repair and the. Let us know. ; rqstng P&A on 1 134637810 (water valve) and 1 134762010 (switch,pressure) and 1 809019910 (control asmy)"
Near Webster, NY 14580
Dave L
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL WRT311FZDZ01 There was a gap between the gasket and fridge at the bottom right. Used hair dyer to heat it up and reshape it. Held shape. Instructed customer to leave it closed for a while.
Near Rochester, NY 14616
Dave L
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Replaced evaporator and filter drier due to unit not cooling. Unit began cooling after installation.
Near Hilton, NY 14468
Dave L
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL WRF989SDAB00 Replaced defrost terminator due to incomplete defrost. Switched unit to 8 hour timed defrost.
Near Fairport, NY 14450
Dave F
Job Details: 04/30/2019
WASHER MAYTAG MVWB980BW Replaced bearing for being worn and very loud . Tested unit in auto diagnostics. Tested good .
Near Victor, NY 14564
Dave F
Job Details: 04/30/2019
DISHWASHER KITCHENAID KDTM404EBL1 F9E4 error code . Called techline SR 7724730435 . The wash pump isn't turning on . Ordering control for acting strange W10854228 . Ordering pump W10861526; ordrng 1 W10854228 (cntrl-elec) and 1 W10861526 (pump&motor)
Near Farmington, NY 14425
Dave F
Job Details: 04/30/2019
WASHER MAYTAG MVWB955FC1 Top of wash glass is broken .glass does not look like anything was dropped on . Glass is blown out not in. Ordering lid W11304319 ; schdld next appmnt for 5/1 WED !
Near Henrietta, NY 14467
Steve
Job Details: 04/30/2019
DISHWASHER KITCHENAID KDTM354DSS4 Found f7e1 error code heater circuit. Heater tested good. Ordering control. ; ordrng 1 W10854216 (cntrl-elec)
Near Canandaigua, NY 14424
Dave F
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Lights in refrigerator not working. Fresh food light is very dim . Freezer light is off. Needs new led lights . WPW10515057 and WPW10515058; schdld next appmnt for 4/30 TUE 9-12
Near Penfield, NY 14526
Evan
Job Details: 04/29/2019
MICROWAVE KITCHENAID KOCE507ESS06 Replaced both control boards due to unit not powering up after changing micro switch. Unit will still not power on checked incoming voltage to unit. Unit is receiving 240v but willNot show anything on display. Unit is failing to send power to control for microwave. Ordering fuse ; ordrng 1 WPW10017410 (FUSE)
Near Webster, NY 14580
Evan
Job Details: 04/29/2019
VAN FORD TRANSIT CONNECT Rescheduled for Monday 4/29; schdld next appmnt for 4/29 MON !
Near Rochester, NY 14617
Evan
Job Details: 04/29/2019
RANGE FRIGIDAIRE FGF366DCD Replacing ignitor due to old ignitor failing to light burner. Replaced ignitor Ran test cycle Unit tested good
Near Webster, NY 14580
Evan
Job Details: 04/29/2019
DISHWASHER KITCHENAID KDTE24SSGP0 Customer stated unit was producing smell and and not cleaning correctly. Upon inspection discovered that spray arm holes were clogged causing unit not to push water through spray arms. Cleaned spray arms and recommended using affresh to clean cabinet Checked for error codes No codes presentUnit tested good
Near North Chili, NY 14514
Gary
Job Details: 04/26/2019
MICROWAVE WHIRLPOOL WMH32519HV3 "Segments missing in the display and cutting out completely, ordering control and display.; ordrng 1 W11333816 (DISPLAY) and 1 W11342846 (CONTROL BOARD)"
Near Rochester, NY 14617
Gary
Job Details: 04/26/2019
RANGE FRIGIDAIRE FGF366DCD Part was damaged and boxed re-ordering part rescheduling for Monday. ; ordrng 1 316489400 (ignitor)
Near Rochester, NY 14616
Gary
Job Details: 04/26/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Replaced light assembly that was not working causing all lights to be off. Lights were dim and lower fridge light is out, ordering lower fridge led assy; rqstng P&A on 1 WPW10515057 (light)"
Near Rochester, NY 14607
Dave L
Job Details: 04/26/2019
WASHER FRIGIDAIRE FCCW3000FS3 Door lock will not release and drain pump impeller has separate. From its shaft. Ordering pump and returning with lock; ordrng 1 137108000 (pump)
Near Fairport, NY 14450
Steve
Job Details: 04/26/2019
MICROWAVE MAYTAG MMV5219DE1 Found internal breakage at connection from door to handle broke on door causing door to not open properly. Ordering door ; rqstng P&A on 1 W10811642 (door/mw)
Near Rochester, NY 14615
Dave L
Job Details: 04/26/2019
RANGE WHIRLPOOL WFC310S0EB Front left burner is not working well due to corrosion on the terminal. Ordering burner.; ordrng 1 WPW10259865 (elmnt-surf)
Near Hilton, NY 14468
Dave L
Job Details: 04/26/2019
REFRIGERATOR WHIRLPOOL WRF989SDAB00 Sr7724705118Ordering defrost terminator.; ordrng 1 WPW10514110 (motor evaporator)
Near Rochester, NY 14626
Dave L
Job Details: 04/26/2019
REFRIGERATOR WHIRLPOOL ED2KVEXVB01 Bail arm is missing extension. Ordering bail arm. Ordering missing glass ; ordrng 1 W10864399 (shelf-glas) and 1 W11342242 (BAIL ARM)
Near Penfield, NY 14526
Dave F
Job Details: 04/26/2019
RANGE GE JBP30BA4AD Bulb was blown replaced bulb from stock 8009 . Tested bulb . Tested good .; used 1 8009 (BULB-4OW) from stock
Near Spencerport, NY 14559
Gary
Job Details: 04/26/2019
WASHER MAYTAG MVWC400XW4 Tightened drive pully bolt and unit tested okay.; dspstn on spec-tagged invntry: 1 W10721967 CAM
Near Spencerport, NY 14559
Gary
Job Details: 04/26/2019
WASHER MAYTAG MVWB766FW1 Clicking noise during wash cycle. Calling tech line SR# 7724703166. Unit is making normal noises clicking slider clunking shifter noises.
Near Rochester, NY 14612
Gary
Job Details: 04/26/2019
DISHWASHER KITCHENAID KDTE254ESS2 "Repaired door hing that was out of alignment, tested okay."
Near Rochester, NY 14626
Gary
Job Details: 04/26/2019
RANGE WHIRLPOOL MGR8800FZ0 "Replaced sensor that was out of tolarance and a spark assy that was intermittently not sending spark to the bake ignitor. Unit already has insulated harness, Tested okay."
Near Rochester, NY 14607
Dave L
Job Details: 04/26/2019
REFRIGERATOR AMANA ABB1921BRM00 Replaced jazz board and cleared ice from. Evaporator due to RC not cooling. Customer to monitor. ; used 1 WPW10503278 (ADC - JAZZ) from stock
Near Rochester, NY 14624
Dave L
Job Details: 04/26/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Checked unit for rattling noise. Ran through loads in diagnostics. Unable to recreate noise. Checked frost pattern and evaporator fan for obstructions. Reseated evaporator fan to quiet the fan. Customer to monitor.
Near Rochester, NY 14624
Dave L
Job Details: 04/26/2019
RANGE WHIRLPOOL WFC150M0EW3 Checked burners for entire element not heating well. This is normal operation per w11354284
Near Pittsford, NY 14534
Dave F
Job Details: 04/26/2019
WASHER MAYTAG MVWX655DW1 Washer was stuck in drain . Wouldn't turn on off .no error codes . Cleared pressure hose and unplugged and reseated wires that do to control . Canceled the cycle . Ran in auto diagnostics tested good . Ran calibration. Tested good .
Near Rochester, NY 14625
Dave F
Job Details: 04/26/2019
REFRIGERATOR KITCHENAID KFIS29BBMS03 Water dispenser pad sticking . . Replaced pad tested unit . Tested good .
Near Rochester, NY 14610
Steve
Job Details: 04/26/2019
COOKTOP GE ZGU48N6RH3SS Unit sparking all the time. Referred customer to manufacturer. Waived service fee
Near Rochester, NY 14611
Steve
Job Details: 04/26/2019
RANGE WHIRLPOOL WFE525S0HT Found metal supports on bake element were squeaking oven oven heated. Added foil tape to supports to stop squeaking. The oven tested good.
Near Fairport, NY 14450
Steve
Job Details: 04/26/2019
REFRIGERATOR KITCHENAID KBFS20EVMS11 Removed fill tube and removed ice. Fastened ice fill tube with clamp and added caulk to prevent from coming out again. The icemaker filled and tested good.
Near Rochester, NY 14617
Evan
Job Details: 04/26/2019
OVEN FRIGIDAIRE FEF368GCE Customer stated bake element had broken causing unit not to heat. Replaced bake element Ran test preheat Unit tested good
Near Sodus Point, NY 14555
Evan
Job Details: 04/26/2019
WASHER WHIRLPOOL GHW9300PW4 Customer stated unit was leaving water in bottom of drum on occasion. Suspecting that drain pump filter is clogged or pump is failing. Upon inspection discovered that filter was clogged with debris causing unit to drain slowly. Cleaned pump housing and filterRan test cycle Unit tested good
Near Marion, NY 14505
Evan
Job Details: 04/26/2019
WASHER MAYTAG MVWC500VW1 Customer stated unit was leaking water and out of balance. Discovered that spanner nit had stripped out causing unit to move excessively during spin also discovered that balance ring had small hole causing ring to leak water. Contacted customers warranty company due to parts not being available thorough distributor. Warranty company is offering customer buy out
Near Rochester, NY 14623
Shaiman
Job Details: 04/26/2019
WASHER WHIRLPOOL WFW5620HW0 Replaced water valves.
Near Webster, NY 14580
Evan
Job Details: 04/26/2019
DRYER MAYTAG MGD6630HW0 Customer stated unit was producing rattling sound. Discovered that sound was coming from vent rattling. Used styrofoam adhesive strip at exit of machine to stop rattling. Ran test cycle Unit tested good
Near Honeoye Falls, NY 14472
Dave F
Job Details: 04/26/2019
DISHWASHER MAYTAG MDB7749AWM2 Dishwasher not turning on . User interface flashing like door isn't closed . Opened up unit . Found the door lock was unplugged. Plugged unit back in . Made sure it wouldn't come out again. Leveled the legs due to the door being hard to pull . Tested unit in auto diagnostics. tested good.
Near Rochester, NY 14624
Shaiman
Job Details: 04/26/2019
WASHER WHIRLPOOL WTW5000DW1 "Customer concerned with clothes still wet after wash. F0E5 F5E1 on arrival. In manual test mode, unit would not get up to expected spin speed. Hub was severely worn. Replaced hub & recalibrated. Unit testing good. ; used 1 W10528947 (HUB) from stock"
Near Canandaigua, NY 14424
Steve
Job Details: 04/26/2019
REFRIGERATOR WHIRLPOOL GARF19XXYK01 Found low side line to the compressor has a leak from previous repair. Soldered connection and recharged. Bubbled connections and found no leaks. The refrigerator tested good.
Near Brockport, NY 14420
Shaiman
Job Details: 04/26/2019
DRYER WHIRLPOOL WED4815EW Installed cord and tested machine. Unit testing good.
Near Penfield, NY 14526
Evan
Job Details: 04/25/2019
MICROWAVE KITCHENAID KOCE507ESS06 installing new harness due to microwave door not acknowledging when door is shut unit thinks microwave door is still open. Replaced harness.Tested unit When testing unit microwave began to run then entire unit shut off. Unit would not respond to commands. Called tech line Sr:7724699043Tech line recommending replacement of appliance manager and control for microwave. ; ordrng 1 W10915648 (APPLIANCE MANAGER MICRO) and 1 W11179310 (APPLIANCE MANAGER )
Near Spencerport, NY 14559
Gary
Job Details: 04/25/2019
DISHWASHER KITCHENAID KDFE104DSS2 Drain pump is missing impeller blades and ordering 1 retainer for the kickplate; ordrng 1 W10876537 (drain pump) and 1 WPW10503548 (retainer)
Near Fairport, NY 14450
Steve
Job Details: 04/25/2019
REFRIGERATOR KITCHENAID KSC23C8EYB02 22 freezer 42 in fresh food Test 1 low side 30 high side 30 Test 2 sameTest 3 low -15 to 20 high side 110 Test 4 low -5 high 110Test 5 low -30 high 115 Sr#7724524439 called tech line. They want to cut and find restriction in capillary tubes. Called office and the office is going to decide on next step. ; O-emld tckt
Near Webster, NY 14580
Dave L
Job Details: 04/25/2019
RANGE WHIRLPOOL WFE550S0HZ1 Sr7724691879.Trim is from door glass Customer still having an issue with temps returning with another Control per tech line. ; ordrng 1 W11178521 (NAMEPLATE) and 1 W11249559 (GLASS) and 1 W11295998 (CONTROL) and 1 WPW10181986 (sensor)
Near Rochester, NY 14616
Dave L
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Unit is not cooling due to a low side leak. Ordering evaporator and dryer. ; rqstng P&A on 1 W10836706 (evaporator) and 1 W10843121 (drier-tube)
Near Rochester, NY 14612
Dave L
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Icemaker fill cup is freezing over. Ordering tube and valve. ; ordrng 1 67006317 (tube-water) and 1 W11043013 (valve)
Near Rochester, NY 14624
Dave F
Job Details: 04/25/2019
OVEN WHIRLPOOL WGG755S0BE00 "Right rear burner not turning on , gas valve is seized . Needs new valve . Ordering valve WPW10206287 . Charged service call and parts . Labor is 89.95; ordrng 1 WPW10206287 (valve-brnr)"
Near Rochester, NY 14617
Gary
Job Details: 04/25/2019
WASHER WHIRLPOOL WTW6600SW2 "Unit needs struts and a bearing, customer is going away and won't be home till Tuesday, wants to talk to her husband first. Estimate only. Service call paid.; rqstng P&A on 1 W10435302 (bearing) and 1 W10820048 (suspension)"
Near Fairport, NY 14450
Steve
Job Details: 04/25/2019
OVEN-MW COMBO GE PSB2200NBB01 Installed magnetron and diode with same result. Found the terminal connecter and transformer is broken. Put original parts back in and ordered transformer. ; ordrng 1 WB17X10030 (transformer high vol)
Near Webster, NY 14580
Evan
Job Details: 04/25/2019
DISHWASHER JENN AIR JDTSS244GP0 Customer stated upper rack was falling. Upon inspection discovered that welds had snapped on tracks causing upper rack to fall. Replaced tracks on each side.Reinstalled upper rack Unit tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Near Rochester, NY 14617
Evan
Job Details: 04/25/2019
DRYER MAYTAG MGD8200FW1 Customer stated unit was leaving large amount of moisture around door and at bottom of door when unit was finished drying load. Checked for error codes unit was displaying f4e3 error code (restricted airflow). Dissembled unit to inspect blower vent. Blower vent and lint screen are clear. Reassembled unit and used vent test kit to measure airflow. Test kit showed good airflow. Called tech-line Sr: 7724693038Tech line recommending speaking with customer about load size causing poor air flow Unit itself tested good
Near Rochester, NY 14622
Evan
Job Details: 04/25/2019
RANGE GE PGB918SEM4SS Customer stated unit was not accepting commands control panel was unresponsive. Removed rear panel from machine. Inspected control and user interface. Discovered UI connector at control was partially unseated. Removed and inspected both connectors. Reseated connectors and plugged unit back in. UI is now accepting commands. Tested all functions on in touch panel. Ran test preheat to 350 unit preheated as is should. Tested broil and convection also. Customer to monitor and report back if issue persists.
Near Webster, NY 14580
Evan
Job Details: 04/25/2019
DRYER MAYTAG MGD4200BG0 Replacing inner door assembly due to sole sagging causing unit not to shut. Replaced door assembly Ran test cycle Unit tested good
Near Fairport, NY 14450
Dave F
Job Details: 04/25/2019
WASHER MAYTAG MVWB980BW Washer needs bearing . Very loud . Called new leaf AUTH NLAC10082616 Ordering Bearing part W10435302; ordrng 1 W10435302 (bearing)
Near Rochester, NY 14612
Gary
Job Details: 04/25/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 "Ice is in the icemaker but it's not cycling, dropping ice, called tech line. SR7724697825, ran all icemaker tests, tech line said everything seems to be working and that we should replace the main control.; rqstng P&A on 1 W10843055 (cntrl-elec)"
Near Spencerport, NY 14559
Gary
Job Details: 04/25/2019
RANGE MAYTAG MER8674AS0 "Unit needs a bake element, picked up and replaced bake element. Unit tests okay.; pckd up 1 W10779716 (elmnt-bake)"
Near Rochester, NY 14612
Dave L
Job Details: 04/25/2019
RANGE WHIRLPOOL WFG525S0HZ1 Range has a scratch on the console ordering console.; ordrng 1 W11026866 (panl-cntrl)
Near Pittsford, NY 14534
Steve
Job Details: 04/25/2019
REFRIGERATOR JENN AIR JB36NXFXRE01 Replaced light modules for shorted lights and causing lights to blink and not light. the lights tested good.
Near Rochester, NY 14610
Steve
Job Details: 04/25/2019
WASHER MAYTAG MVWX655DW1 Replaced gear case for leaking oil. The washer tested good.
Near Rochester, NY 14618
Steve
Job Details: 04/25/2019
DRYER KENMORE 110.875831 "Found broken belt and seized idler pulley. Replaced idler and pulley. The dryer tested goood. ; used 1 279640 (PULLEY-IDLER), and 1 341241 (BELT) from stock"
Near Webster, NY 14580
Dave L
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Ice-maker was not making ice. Pulled out an ice cube stuck in the teeth and it resumed proper operation.Restricted air bleed due to frozen items in the RC.; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER
Near Webster, NY 14580
Dave L
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Replaced water tube and valve to to icemaker fill cup freeing over. Icemaker cycled and filled after install.
Near Webster, NY 14580
Dave L
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Sr 7724694022 techline deemed unrepairable due to repeat issue unit is now OOW customer to contact customer service. Replaced cover in the interim. Control has already been updated to version 800.