Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 1566 customer reviews

Evan E.

Evan E.

DRYER MAYTAG MEDC215EW1 Replacing start button due to unit not starting cycle. Replaced start switch but unit still would not start cycle. Discovered loose connection at motor was also causing issue. Resisted connector. Ran test cycle. Unit tested good

Near Conkey Ave, Rochester, NY 14621
Shaiman C.

Shaiman C.

RANGE WHIRLPOOL WFE505W0HS1 "The oven does not turn on. Discovered L2 wire from the terminal block to the unit is burnt, and not attached to the terminal block. Harness and block should be replaced. Left unit unplugged and advised customer to keep unit unplugged for safety concerns. ; ordrng 1 W11134842 (MAIN HARNESS) and 1 WPW10245259 (BLOCK)"

Near Genesee Park Blvd, Rochester, NY 14619
Evan E.

Evan E.

DRYER MAYTAG MEDB835DW3 Customer stating they are experiencing long dry times and have had vent first cleaned and then replaced. Unit is still taking 3+ hours to dry one load. Tested all fuses and discovered that high limit thermostat had tested open. Ordering thermal cut off kit ; ordrng 1 280148 (THERMAL CUT OFF )

Near Stone Island Ln, Penfield, NY 14526
David L.

David L.

WASHER WHIRLPOOL WTW4816FW0 "Replaced actuator due to shifter fault. Tested and calibrated. Unit testing good; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR , used 1 W10913953 (ACTUATOR) from stock"

Near Janes Rd, Rochester, NY 14612
David L.

David L.

REFRIGERATOR MAYTAG MBF2258XEQ1 Unit has a large ball of ice on the inlet of the evaporator and is only cooling intermittently. Called Techline. Unit either has a floating restriction or an inefficient compressor. Customer was not interested in a sealed system repair

Near Bright Oaks Dr, Rochester, NY 14624
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS965CIAM00 RC temps in the mid 20s replaced fresh food thermistor. Verified damper operation and instructed the customer to keep items away from damper and back wall. Customer toMonitor

Near Nestwood Ln, Webster, NY 14580
Shaiman C.

Shaiman C.

DISHWASHER KITCHENAID KDTE104ESS2 "Customer states unit won’t does not wash or dry well, unit does not fill with the normal amount of water, and occasionally won’t start. Unit started and ran fine upon arrival. 7-1 error code stored. Heater worked fine in diagnostics, along with drain pump. Contacted tech line. Agent suggests replacing wash motor to address the intermittent running and the 7-1 code.SR: 7725516498; ordrng 1 WPW10605057 (SUMP MOTOR), dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"

Near Cedargrove Dr, Irondequoit, NY 14617
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced evaporator cover and thermistors with fan due to frosting in the RC evaporator housing. Defrosted coil. Changed unit to an 8 hour defrost.1

Near Scribner Rd, Penfield, NY 14526
David L.

David L.

REFRIGERATOR FRIGIDAIRE FGHB2844LFE Checked unit for insufficient cooling verified evaporator fan. Customer had cyclePower and cooling has returned since. If the error comes back and the fan in still running I recommend replacing the temperature sensor in the evaporator 240597203

Near Wood Acre Dr, Pittsford, NY 14534
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ Found a pice of icenstuck between the bail arm and the mold causing the ice bin to sense as full. Removed ice and ran a harvest test in diagnostics. Unit harvested and filled. Customer did not have an email address

Near Milton St, Rochester, NY 14619
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF989SDAE00 The ice maker is o key filling half way. Ran ice maker fill test twice to fill mold. Water pressure from dispenser is ok ordering dual valve; ordrng 1 WPW10341329 (water valve assy)

Near Chigwell Ln S, Webster, NY 14580
Steve M.

Steve M.

MICROWAVE WHIRLPOOL WMH73521CS6 Replaced door switches for open close door error. The microwave tested good. ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK

Near Edmar Ct, Henrietta, NY 14467
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced top rack adjusters with kit for falling rack. The dishwasher tested good. ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

Near Country Club Dr, Rochester, NY 14618
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found the bail arm to the ice maker was in the off position. Turned ice maker on and cycled. The ice maker tested good.

Near Beresford Rd, Rochester, NY 14610
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 The customer had sealed system work done a month ago or so and the unit is showing signs of low charge. Found no leaked in co press or compartment. Ordering both evaporators. The freezer light is shorted. Ordering module; rqstng P&A on 1 W11116006 (evaporator) and 1 W11205083 (MODULE ) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)

Near W Henrietta Rd, Rush, NY 14543
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Found led driver light in fresh food section was not sending power to rest of the lights. Replaced light and the u it has light now. ; dspstn on spec-tagged invntry: 1 WPW10515058 LIGHT

Near Crossing Creek Dr, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFF2258VEW6 Ordering fresh food door gaskets for ripped gaskets. ; rqstng P&A on 1 W10830189 (gasket-fip RIGHT) and 1 W10830287 (GASKET LEFT)

Near Nettlecreek Rd, Fairport, NY 14450
Steve M.

Steve M.

WASHER WHIRLPOOL WTW4816FW2 Tested washer and it turned on and functioned as expected. No error codes. Tested in auto diagnostics. Tested good. Calibrated washer.

Near NY-31, Palmyra, NY 14522
Steve M.

Steve M.

OVEN WHIRLPOOL WFE505W0HW0 Found Ff element with open element. Replaced element and the burner tested good. Added metal tape to bake element for squeaking.

Near Larue Rd, Clifton Springs, NY 14432
Dave F.

Dave F.

HOOD VENT JENN AIR JXW8536DS0 Replaced UI due to unit turning it self on . Installed cover that was not installed . Tested unit . Tested good.

Near Oak Ridge Dr, Victor, NY 14564
Steve M.

Steve M.

DISHWASHER KITCHENAID KDPE234GPS0 Found a knife had stuck to and melted around the element. Removed knife and cleaned the element. The customer is concerned with residual smell. Quoted customer for replacement of element. 304.53 including today’s service fee; rqstng P&A on 1 W10703867 (heater)

Near Peabody Cir, Penfield, NY 14526
Dave F.

Dave F.

MICROWAVE WHIRLPOOL WML55011HS2 Mounting brackets inside the microwave were snapped off . Replaced mounts inside unit . Tested unit tested good . Left other parts with customer .

Near Castle St, Geneva, NY 14456
Evan E.

Evan E.

WASHER MAYTAG MVWB855DW0 Replacing clutch motor and control due to displaying f7e9 error code for locked rotor. Replaced all parts. Ran calibration cycle. Ran diagnostic cycle. Unit tested good

Near Old Landmark Dr, Rochester, NY 14618
Steve M.

Steve M.

WASHER WHIRLPOOL WFW85HEFC1 Replaced bellow for torn seal The washer tested good.

Near Grange Hall Rd, Phelps, NY 14532
Evan E.

Evan E.

MICROWAVE MAYTAG MMV4206FZ2 Customer stating unit will not start latch not acknowledging when door is shut. Issue is with interlock. Replaced interlock. Ran test cycle. Unit tested good

Near Knightbridge Cir, Penfield, NY 14526
Evan E.

Evan E.

WASHER KITCHENAID KHWS01PMT3 Customer stating that unit is leaking water into tub when unit is not on. Customer has cleared drain pump filter and unit is still having issue. Solenoid on cold side is not shutting properly allowing water into tub. Replaced water valve and ran diagnostic cycle. Valve is now actuating as it should. Unit tested good

Near Dovehill Cir, Penfield, NY 14526
Evan E.

Evan E.

DRYER MAYTAG MGDC215EW "Customer stated that unit is producing noise while in spin. Upon inspection discovered that rollers were sticking causing issue. Used dryer repair kit to replace rollers, pulley and belt. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT"

Near Rasmussen St, Williamson, NY 14589
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4855HW Agitator fell off. Replaced agitator and added Locthread to better secure the bolt. Repair successful.

Near Hoover Rd, Rochester, NY 14617
Shaiman C.

Shaiman C.

DRYER GE GHDP490EF1WW Drum would not spin. Disassembled machine then discovered the belt was broken. Bearing should be replaced to address the squeaking issue. Customer did not want to replace the bearing however a new belt was installed. Unit testing good.

Near Montaine Park, Irondequoit, NY 14617
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW1 Unit would not turn on. Power indicator light in the control board was not illuminated. Replaced control then calibrated. Unit testing good.

Near Christy Ln, Webster, NY 14580
Shaiman C.

Shaiman C.

DRYER AMANA NED4655EW1 Customer concerned about a loud noise and drum not moving. Found an item on in the blower wheel housing that was preventing the blower wheel from moving. Removed item. Unit testing good.

Near Brandywine Ln, Rochester, NY 14618
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW8500DW0 "F6E3 error code. Unit would not start. Replaced console. Unit testing good; however, new console was cracked. Reordering new console. Left the cracked UI installed to keep machine in working order for the meantime. ; ordrng 1 W10861501 (CONSOLE)"

Near St Paul Blvd, Rochester, NY 14617
Evan E.

Evan E.

RANGE WHIRLPOOL MGR6600FZ1 Customer stated that burner was still having issue lighting after burner head was replaced. Tested burner. Unit will not light consistently. Replaced Burner head and tested multiple times. Could not get unit to fail once installing new burner head. Unit tested good

Near Cherry Blossom Ln, Webster, NY 14580
Evan E.

Evan E.

COOKTOP KITCHENAID KICU500XBL01 Replacing control and UI according to service pointer W10645073C. For burners not operating consistently. Replaced control. Replaced UI. Tested burners. Unit tested good

Near Rothwood Dr, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW1 Replaced suspension. Grinding noise was coming from contact being made between the pulley and shield. Replacing damaged shield. ; ordrng 1 WPW10427633 (SHIELD)

Near Sand Hill Rd, Caledonia, NY 14423
Shaiman C.

Shaiman C.

DISHWASHER KITCHENAID KDTE104ESS2 "Customer states unit won’t does not wash or dry well, unit does not fill with the normal amount of water, and occasionally won’t start. Unit started and ran fine upon arrival. 7-1 error code stored. Heater worked fine in diagnostics, along with drain pump. Contacted tech line. Agent suggests replacing wash motor to address the intermittent running and the 7-1 code.SR: 7725516498; ordrng 1 WPW10605057 (SUMP MOTOR), dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"

Near Cedargrove Dr, Irondequoit, NY 14617
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer wanted unit inspected. Discovered that unit is missing latch and sound proof foam. Ordering latch and sounds proof foam; ordrng 1 W11124383 (SOUND DAMPER ) and 1 WPW10544004 (STRIKE )

Near 5 Mile Line Road, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE204ESS4 Customer stated unit was not cleaning dishes. Upon inspection discovered that lower spray arm would not move and spray arms were clogged. Cleaned spray arms. Did not have correct motor on day of initial visit. Ordering correct wash motor ; ordrng 1 W11084657 (SUMP & MOTOR )

Near Deer Haven Dr, Webster, NY 14580
David L.

David L.

WASHER MAYTAG MVWB725BW0 Log valve is overflowing. Ordering log valve; rqstng P&A on 1 W10853723 (valve)

Near Thomasville Dr, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL GC5THEXNS00 Ice door has broken at the tab. Ordering ice door kit. ; ordrng 1 8201756 (ice dor kt)

Near Everwild Ln, Rochester, NY 14616
David L.

David L.

WASHER KENMORE 110.8877628 Motor has burned out from a stuck pump ordering pump and motor; ordrng 1 WP3363892 (pump-water) and 1 WP661600 (drive motor)

Near Goodman St N, Rochester, NY 14607
Steve M.

Steve M.

DISHWASHER GE GDT655SSJ0SS The control is not reading door closed or open and hanging. Ordering door lock. ; ordrng 1 WD21X10490 (latch tub)

Near Jersey St, Caledonia, NY 14423
Steve M.

Steve M.

OVEN-MW COMBO KITCHENAID KOCE500EBL08 Found the meat probe had a crack in harness. Ordering meat probe for mail out only. ; ordrng 1 WP9755542 (probe-meat MAIL OUT ONLY)

Near Boulder Creek Dr, Rush, NY 14543
Steve M.

Steve M.

WASHER WHIRLPOOL WTW7600XW1 Tested washer and it wS grinding when spin stops and in agitation. Replaced bearing again. Same result. The noise is coming from the motor and stator. The motor WPW10419333 is 204.84 and the rotor 280146 is 210.05. Customers son was home. He is going to relay message; used 1 W10435302 (BEARING) from stock

Near Dessie Heights, West Henrietta, NY 14586
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL W8RXEGMWQ01 Unit is not defrosting . Found that the defrost thermostat is not working . . Bypass thermostat heater and control are working . Ordering new harness W10183127 .defrosted unit ; ordrng 1 W10183127 (harns-wire)

Near NY-5, Caledonia, NY 14423
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KBFS22ECMS00 Found that the damper was a little loud order damper WPW10594329. Icemaker is what is making the noise it is not pushing the ice like it should and is grinding W10884390; rqstng P&A on 1 W10884390 (icemaker) and 1 WPW10594329 (control)

Near Orchard Park Blvd, Irondequoit, NY 14609
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW6620HW0 Installed anti-vibration pads.

Near Callahan Ct, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR MAYTAG WRF736SDAM14 Icemaker not cycling . Tested unit in diagnostics. Would not cycle as it should . The ice maker did feel hot . May have been stuck . Was able to ice maker to move in motor test but still is not working as expected. Ordering new ice maker W11294907; schdld next appmnt for 8/29 THU !

Near N Rd, Canandaigua, NY 14424
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW5000DW2 "Replaced suspension, gearcase, and cam. Repair successful."

Near Cavendish Pl, Rochester, NY 14625
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer concerned about poor wash quality. Filled unit with water and inlet water was lukewarm. Ran water at the sink, which then brought the inlet water temperature to between 95-115. Informed customer that water should be 120 degrees for the machine to work properly. Unit testing good. Sr: 7725675612"

Near Claret Dr, Fairport, NY 14450
Evan E.

Evan E.

WASHER FRIGIDAIRE FAFS4272LW0 Customer stating that unit will not dispense soap consistently thru dispenser. Upon inspection could see what customer was referring to unit would dispense soap for first 3 test cycles tech ran but then would stop dispensing soap. Suspecting issue is with detergent cup. Ordering detergent cup ; ordrng 1 137143800 (CUP DISPENSER )

Near East Ave, Rochester, NY 14610
David L.

David L.

DRYER KENMORE 110.975726 Unit is leaking gas for. The burner assembly. Quoted for burner and hose. 545.60. U it is 15 years old customer is going to replace.

Near Haskins Ln S, Hilton, NY 14468
David L.

David L.

DISHWASHER KITCHENAID KDPE234GPS0 Cycled power to control due to controls not responding. Unit tested good afterwards. Customer to monitor

Near Lucinda Ln, Rochester, NY 14626
David L.

David L.

REFRIGERATOR WHIRLPOOL MSS26C6MFZ00 Replaced damper and thermistor due to freezing temps in the fresh section. Customer to monitor

Near Ridge Rd, Ontario, NY 14519
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW1 Installed strike. Latch will not respond when in manual diagnostics. Control also should be replaced. Declined further repair.

Near Monroe Ave, Rochester, NY 14607
Steve M.

Steve M.

WASHER WHIRLPOOL MVWX655DW1 Customer complaining of not enough water and clothes not coming clean. Tested washer. No error codes. Tested in auto diagnostics and it passed all tests. Put some bath towels in washer and tested. The water filled to the top of clothes. The washer is testing good. The drain line is good. The voltage is good. The customer is using he soap.

Near Morey Ave, Dansville, NY 14437
David L.

David L.

MW-HOOD COMBO MAYTAG MMV5219DE1 "Unit is not heating due to a failing magnetron. Ordering magnetron. Part has a 60 month warranty ; ordrng 1 W10818686 (magnetron), dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK"

Near Madison Terrace, Rochester, NY 14617
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced freezer door for persistent water line freezing. The refrigerator tests good.

Near High Vista Trail, Webster, NY 14580
Dave F.

Dave F.

OVEN WHIRLPOOL WFG550S0HZ0 Right hand door hinge rivet had failed where the spring was . Replaced right hand hinge . Tested unit . Tested good . Left other parts with customer.

Near Laura Ln, Canandaigua, NY 14424
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS571CIHB00 Replaced right hand door . For hinge area failed on door . Door is sealing . Unit tested good .

Near Candlewood Dr, Pittsford, NY 14534
Evan E.

Evan E.

DISHWASHER MAYTAG MDB8959SSZ4 Customer stated that upper rack is falling. Upon inspection discovered that weld on right side rail had snapped causing rack to fall. Tech is attempting to replace rails on each side but it unable to uninstall unit to access screws to mount rail. Customer will Need to uninstall unit before tech can service rails. Rescheduling for 8/24 between 9-12 ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

Near Clevenger Rd, Ontario, NY 14519
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Fresh food evap has been frosting up . Customer had defrosted Unit .called techline SR 7725674433 to document what steps I took . Checked thermistors in diagnostics tested 1,2 and 39 all tested good . Evap fan is working . Changed defrost mode to basic from adaptive. Sealed the cabinet. Ran test 4 and passed l three way valve is working as expected . Foil taped and zip tied defrost thermistor in the correct location according to service pointer W11092686D . Techline said If problem persists order W11033168 evap fan ."

Near Lynx Ct, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced water filter housing and water valve . Unit is no longer leaking . Replaced the pantry cover due to crack in it . Took pictures . Unit is brand new and still have the packaging on it . No reason to have a crack . Replaced cover .unit tested good .

Near Wayside Cir, Pittsford, NY 14534
Steve M.

Steve M.

RANGE AMANA AGR6603SFS1 "Found broiler not always lighting. Ordering dsi board, harness and igniter. The front left burner is still delayed ignition. Ordering caps; ordrng 1 W11162730 (DSI) and 1 WPW10183375 (cap-burner) and 1 WPW10701462 (harns-wire)"

Near Middle Rd, Rush, NY 14543
Dave F.

Dave F.

FREEZER WHIRLPOOL ART318FFDB03 Checked temperatures. Temperatures were within range . Checked gaskets they are sealing . Unit tested good . Adjusted the temperatures up on refrigerator. Customer will monitor.

Near Woodbridge Ln, Webster, NY 14580
Dave F.

Dave F.

RANGE JENN AIR JGD8130ADB21 Replaced spark module and right hand receptacle for cartridge. Found that the wires on the fan relay were reversed. Blue and white . Verified correct location on wire diagram . Cleaned burners and ignitor areas . Tested unit . Tested good .

Near Mendonshire Heights, Honeoye Falls, NY 14472
Evan E.

Evan E.

WASHER FRIGIDAIRE FWSB5700DSO Customer stated that unit would not spin. Removed front panel of unit and discovered that belt had broken. Replaced belt and ran test cycle. Unit now spinning and draining as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 134511600 BELT

Near Benton St, Rochester, NY 14620
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT720PADB1 "Customer stated that unit was leaking and door kept falling down. Ran test cycle and checked for error codes. Unit was displaying code f9e1 for long drain. Ran test cycle. Discovered that unit is leaking from diverter. Quoted customer to replace sump and motor. Customer does not wasn’t to proceed at this time due to cost of repair. Collecting service call fee ; dspstn on spec-tagged invntry: 1 WP8268961 PAD 1 WP8268990 BUSHING , and 1 WPW10337934 DOOR SPRING"

Near Camborne Cir, Fairport, NY 14450
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE104HWH0 Customer stating that unit will not drain water at end of cycle. Checked for error codes. Unit was displaying f9e1 error code for long drain. Unit was still full of water upon arrival. Vacuumed out water from unit. Removed pump to inspect. Ran drain cycle with pump detached from motor. Impeller on drain pump will not spin. Replaced pump and ran test cycle. Pump is now working as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN

Near Wildflower Dr, Walworth, NY 14568
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTM354ESS1 Replaced bottom rack wheels for wheels broken. The rack tested good.

Near Rodney Ln, Rochester, NY 14625
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL ED2KHAXVS01 Replaced dispenser motor for open motor. The dispenser tested good.

Near Hillary Ln, Penfield, NY 14526
Steve M.

Steve M.

REFRIGERATOR GE PYE23PSDCSS Replaced fresh food section evaporator fan motor for getting power and not running. The refrigerator tested good.

Near Highledge Dr, Penfield, NY 14526
David L.

David L.

WASHER WHIRLPOOL WFW5620HW0 Checked unit for errors no errors in diagnostics. Checked functions. Unit testing good

Near W Ridge Rd, Rochester, NY 14626
Evan E.

Evan E.

RANGE WHIRLPOOL WFG525S0HZ1 Customer stated that items are coming out undercooked. Ran test bake cycle to 350 with thermocoupler inside oven. Let unit cycle flame on and off and recorded temperature readings during cycle. Unit needs to be calibrated up 10 degrees. Calibrated unit ran test bake cycle to 350 again. Unit now maintaining correct temperature. Unit tested good

Near Ontario, NY 14519
Shaiman C.

Shaiman C.

WASHER MAYTAG MHW8200FC0 Customer concerned about an F9E1 error code. Drain pump was not working for the test verification cycle. Replaced drain pump. Unit testing good.

Near Amsterdam Rd, Rochester, NY 14610
David L.

David L.

WASHER MAYTAG MVWX655DW1 Checked unit for errors. No error codes. Tested valves spin against and drain. Unit testing good

Near W Ridge Rd, Rochester, NY 14626
David L.

David L.

FREEZER WHIRLPOOL WZF34X20DW01 Replaced control due to intermittent operation. Customer to monitor

Near Newport Dr, Holley, NY 14470
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Replaced open RC les light that. Unit tested good; dspstn on spec-tagged invntry: 1 WPW10515058 LIGHT

Near Brookedge Dr, Hamlin, NY 14464
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED5520SQ0 Unit would tumble but not heat. 240 V present. High limit thermostat had no continuity. Installed thermal cut off kit. Unit testing good.; used 1 279816 (CUTOFF-THERMAL) from stock

Near Fairhill Dr, Rochester, NY 14618
Dave F.

Dave F.

DRYER MAYTAG MEDX655DW1 Vent on the back of the unit where the heat comes in is discolored which is room normal operation. Check vent with vent tester . Unit tested good . Tested temperatures on high heat temperatures were within range . Unit is working as expected. Customer instruct. Gave tips on proper settings .

Near Maxwell Ave, Geneva, NY 14456
Evan E.

Evan E.

OVEN WHIRLPOOL WFG320M0BS3 Replacing control due to control failing to send power to ignitor. Replaced control. Ran test bake cycle to 350. Unit tested good

Near S Goodman St, Rochester, NY 14607
Evan E.

Evan E.

WASHER WHIRLPOOL WTW7300DW0 Customer stated that unit would not drain. Checked for Error codes. Unit displaying code f9e1 for long drain. Ran diagnostic cycle. Unit was draining but could hear chattering coming from pump. Removed pump and discovered framing nails inside pump. Removed nails and reinstalled and tested pump. Unit tested good ; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY

Near Westminster Rd, Rochester, NY 14607
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE104DWH5 Replacing wash motor due to unit showing error code 4-3 for wash motor not running. Replaced wash motor. Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR and 1 WPW10605057 PUMP

Near Plank Rd, Ontario, NY 14519
Evan E.

Evan E.

WASHER MAYTAG MVWX655DW1 Customer stated they had large load and machine and unit stopped mid spin. Stated that they had run cycles since then and unit completed cycle. Checked for error codes. No codes were present. Ran diagnostic cycle. Unit completed cycle. Ran unit in manual test mode on high spin. Unit is functioning as it should. Calibrated unit. Could not replicate issue. Suspecting load was too large when issue occurred. Spoke with customer about proper loading. Unit tested good

Near Cardogan Square, Rochester, NY 14625
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW5000DW "Replaced gear case. Once gear case was installed, the unit would not shift. Replaced actuator. Unit testing good. ; used 1 W10913953 (ACTUATOR) from stock"

Near Masseth St, Rochester, NY 14606
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 Replaced ice maker for getting power but not cycling. The ice maker tested good.

Near Columbia Ave, Rochester, NY 14611
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL KFXS25RYMS5 Replaced defrost drain for water collecting in bottom of freezer and leaking. The refrigerator tests good ; used 1 W10619951 (TUBE-DRAIN) from stock

Near Schum Ln, Rochester, NY 14609
Evan E.

Evan E.

WASHER MAYTAG MVWB880BW0 Customer stated that unit was producing UL error code during wash cycle. Upon inspection ran diagnostic cycle. Unit completed cycle as it should. Ran unit on stain &spin to listen for bearing noise. Unit is quiet throughout cycle. Suspecting that issue is with suspension unit becomes out of balance under load. Ordering suspension ; ordrng 1 W10440786 (SUSPENSION) and 1 WPW10352675 (IMPELLER CAP)

Near Bay Rd, Webster, NY 14580
Dave F.

Dave F.

WASHER WHIRLPOOL WFW75HEFW0 Power surge recently happened in the area. Checked power coming to unit and made sure that the plug was properly connected . Tested good . Found that the control was not powering on .replaced control and tested in diagnostics. Unit tested good .

Near S Main St, Manchester, NY 14504
Dave F.

Dave F.

WASHER WHIRLPOOL WTW8540BW0 Washer giving OL code Over load . Found the rotor screw on the bottom was loose . Tightened screw . Tested unit in diagnostics. Unit still gave OL . The bearing is going bad can hear it starting . Quoted customer for bearing . Customer will seek a new unit .

Near Falling Brook Rd, Fairport, NY 14450
Evan E.

Evan E.

COOKTOP KITCHENAID KFGU706VSS01 Customer stated that unit was producing buzzing noise while cooktop is on. Ran all burners on Cooktop for 1/2 hour. Initially could hear buzzing coming from back right corner between front and rear burner. This is where transformer is located. Noise is intermittent . Noise seemed to go away once burners were on for extended period of time. Tech is suggesting replacement of transformer due to location of noise and location of transformer. Ordering transformer ; ordrng 1 WP8286690 (TRANSFORMER )

Near Cardogan Square, Rochester, NY 14625
Steve M.

Steve M.

WASHER GE WPRE6150K2WT Called for authorization. Approved 522445102234Found the drain pump is cracked causing unit to leak. Ordering drain pump. ; ordrng 1 WH23X10030 (pump)

Near Mt Hope Ave, Rochester, NY 14620
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 Found wires to compressor not plugged in. Plugged in the compressor and it started to cool.

Near Dewey Ave, Rochester, NY 14613
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 The washer was stuck in drain. Cleared pressure dome port. Calibrated and tested washer. Tested good.

Near Sannita Dr, Rochester, NY 14626
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDF760SADB2 Unit fills with water but does not drain. Wheels are also falling off. Motor and all four wheel assemblies should be replaced. ; rqstng P&A on 4 W10195416V (WHEEL ASSEMBLY )s

Near Limerick Ln, Rochester, NY 14606
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE GLHS65EHB0 Replaced cracked water valve for leaking. The valve tested good.

Near Joylene Dr, Webster, NY 14580
David L.

David L.

DISHWASHER KITCHENAID KDPE234GPS0 Replaced rust damaged inner panel

Near Lucinda Ln, Rochester, NY 14626
David L.

David L.

DISHWASHER KITCHENAID KDTE204ESS4 Replaced control and sump due to unit not washing. Unit tested good

Near Perinton St, Rochester, NY 14615
David L.

David L.

DISHWASHER KITCHENAID KDTE104ESS1 Replaced leaking rinse aid dispenser. Unit tested good

Near Sherborne Rd, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found rust/discoloration on both door. Ordering door; ordrng 1 LW10803941 (dor-fip SS) and 1 LW10803965 (dor-fip SS)

Near Elton St, Rochester, NY 14607
David L.

David L.

REFRIGERATOR FRIGIDAIRE FGHB2866PF0 Unit has not made ice since ice bucket was last removed. Ran ice maker tests in diagnostics. Ice maker bail arm and mold testing good. Thermistor sensing 3 degrees. Freezer at 2. Reset ice maker and check all other loads. FilledIce maker mold. Having customer monitor. Suspecting that the bail arm was jammed. If problem persists return with ice maker Verified that ice maker evaporator was not frosted.

Near Ridge Rd, Williamson, NY 14589
Steve M.

Steve M.

DRYER MAYTAG NED4655EW1 Replaced motor for open windings. The dryer tested good. ; ordrng 2 W11298298 (COVER MAIL OUT ONLY)s

Near Monroe Ave, Rochester, NY 14607
David L.

David L.

REFRIGERATOR WHIRLPOOL KBSD606ESS01 Replaced control with kit and ice maker due to slow ice. Customer to monitor

Near Lake Rd, Williamson, NY 14589
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found damper is grinding. Ordering damper. ; rqstng P&A on 1 WPW10594330 (control)

Near Montclair Dr, Rochester, NY 14617
Shaiman C.

Shaiman C.

WASHER AMANA NTW4516FW Replaced control. Repair successful.

Near Dewey Ave, Greece, NY 14616
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDX655DW1 Customer states unit only works on timed dry. Contacted the manufacturer considering this is the second event of this issue within the past year. Tested for power going to timer during sensor dry and also tested power and amperage on temp selector. No issues present. Requested customer to leave unit in it’s failed state in the event there is a reoccurrence if the issue; customer states that is not possible. Unit testing good. Sr 7725664028; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL

Near Rand St, Rochester, NY 14615
Dave F.

Dave F.

WASHER KENMORE 110.470866 "F34 ,F20 , F22 , error codes . One is a door switch . That was fixed. One is not listed on the techsheet and the other is a water valve issue / pressure issue . Followed techsheet tests for F20 checked flow meter tested good . Unit goes through diagnostics and fills to the proper amount so pressure switch is working . Unit needs new water valve .. replaced valve tested unit in diagnostics. Tested good ."

Near Split Rock Rd, Pittsford, NY 14534
David L.

David L.

COOKTOP JENN AIR CVGX2423W Fan switch did not come with hex but for install ordering hex nut and knob; ordrng 1 WP422617 (nut) and 1 Y706097 (knob- fan)

Near Della Run, East Rochester, NY 14445
Dave F.

Dave F.

WASHER MAYTAG MTW6500TQ0 F51 RPS sensor fail. Same issue as before .called techline SR 7725667407 found that the basket is not falling back to place due to rust on the drive shaft . Took basket off cleaned drive shaft . With sand paper . Greased the drive shaft with grease that comes with a bearing kit . Tested unit in diagnostics tested good . Basket is now floating as it should . If problem persists order W10435302Would need bearing .

Near Churchview Ln, Pittsford, NY 14534
David L.

David L.

DISHWASHER WHIRLPOOL WDT780SAEM Unit had an open float switch code and excess suds. Instructed customer on how to clear suds. Recommending switching detergent brands; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN

Near Hillsboro Cove Cir, Webster, NY 14580
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED4815EW1 "Customer concerned about long dry times. Vent tested good. Average temps were 135, 130, and 125 on high medium and low. Replacing cycling thermostat. ; ordrng 1 WP3387134 (THERMOSTAT)"

Near Spinley Ct, Rochester, NY 14626
Dave F.

Dave F.

COOKTOP GE JP930S0C1SS Cooktop has a thermal crack . Looked up part on GE and they do not have the cooktop even listed . Checked sears parts diagram . Found the correct part number that's discontinued . Checked our distributors and found that the part is discontinued WB64T10031 black cooktop . Called two ten gave diagnosis . They sent me to a depart to see if they had the part . They looked up the part and couldn't find any . They are going to submit to parts research team . If the cooktop can be repaired the cooktop is not fasten down and will come right up from the top .

Near Newstone Rd, Pittsford, NY 14534
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW5000DW2 "Unit will not unlock. Attempted to replace the latch. Unit recognizes the lid is locked but will not unlock in manual diagnostics. Board should be replaced. ; ordrng 1 W11116590 (CONTROL), used 1 W11307244 (LATCH) from stock"

Near Jay St, Rochester, NY 14611
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS571CIHB00 The refrigerator is acting erratic with Ff light going out while freezer lights working and erratic cooling. To war to freezing in Ff The ui was also acting strangely. Ordering Ui and main control. ; rqstng P&A on 1 W11035841 (cntrl-elec) and 1 W11239666 (USER INTERFACE )

Near Shire Oaks Dr, Pittsford, NY 14534
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED7500GC0 Replaced hinges and strike. Door still won’t stay closed. New inner door did not come with a catch as it should. Ordering correct part. ; ordrng 1 W11126813 (INNER DOOR)

Near Lake Ave, Rochester, NY 14613
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Unit is frosting in the fresh food section ordering cover and thermistor; ordrng 1 W11087438 (motor-evap) and 1 W11188493 (cover-evap) and 1 WP505587 (sealer) and 1 WP542638 (grease)

Near Scribner Rd, Penfield, NY 14526
Dave F.

Dave F.

DISHWASHER MAYTAG MDB7759SAS0 F10E1 dispenser error code . Found the dispenser door was not latching . Dispenser may be malfunctioning. Was able to free up the latch that locks the dispenser door . Ran unit in auto diagnostics. Dispenser opens but latch won't go back needs new W11032769 dispenser and control W10589069 . Quoted customer for job with control . Customer will seek a new unit .

Near W Hickory St, East Rochester, NY 14445
Dave F.

Dave F.

WASHER WHIRLPOOL WFW95HEDW0 Washer leaking from the front . Found that the bellow had unseated itself and was leaking a little bit . Reseated bellow and gave tips on how to keep it cleans . Tested unit in diagnostics. Unit had no error codes . Tested good and no leaks . If problem persists order W11106747 bellow .

Near Pittsford Manor Ln, Pittsford, NY 14534
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 7725631827 dye drier that was used previously did not contain any dye to indicate a leak. Replaced drier with a service dye drier. Customer to monitoring

Near Mariner Cir, Webster, NY 14580
David L.

David L.

REFRIGERATOR AMANA ABB2222FEQ Re attached handle and cleaned condenser coils

Near Bay Rd, Webster, NY 14580
David L.

David L.

FREEZER WHIRLPOOL WRF555SDFZ08 Freezer door is warped at the bottom ordering freezer door

Near Parsons Acres, Ontario, NY 14519
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 Replaced broken door that was not closing

Near Eglantine Rd, Rochester, NY 14616
David L.

David L.

WASHER MAYTAG MVWB765FW0 Unit had filled to the top of the tub ran diagnostics to check valves. Unit finished auto test okay. Replaced control and filled unit normally to test. Unit stopped filling normally

Near Old English Dr, Rochester, NY 14616
David L.

David L.

DRYER MAYTAG MGD5630HW0 Replaced out of range thermistor causing unit to shut off on an error. Ran unit and watched it cycle. Unit tested good

Near Arborway Ln, Rochester, NY 14612
David L.

David L.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Replaced ice door, separator. Ice fan and tray due to ice clumping. Customer to monitor"

Near Maple Center Rd, Hilton, NY 14468
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW8040DW2 F5E3 error code. Lid lock would not function as it should in manual diagnostics. Replaced latch. Unit testing good.; used 1 W10810403 (LID LOCK ASSY) from stock

Near Fillmore St, Rochester, NY 14611
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB765FW3 "Customer concerned about a knocking noise when the unit is in the spin cycle. No error codes, unit appears to be leveled. Tested spin in manual diagnostics with no issues. Suggested customer to separate clothes when doing laundry. Unit testing good."

Near Paul Rd, Rochester, NY 14624
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRB322DMBB01 Found the warning label for electric power cord was making noise from airflow behind the refrigerator. Removed the paper and the refrigerator sounds good.

Near Morey Ave, Dansville, NY 14437
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 Found defrost drain was plugged causing leak. Cleared with Steamer and removed ice

Near Ranney Dr, Fairport, NY 14450
Steve M.

Steve M.

RANGE FRIGIDAIRE R530 Found wire to bake element broken again. The connection had burned. The insulation around the wires is very weak. Repaired connection. Recommended customer replace stove due to the degrading wires and the age of the stove.

Near Irving Rd, Rochester, NY 14618
Steve M.

Steve M.

RANGE JENN AIR JGRP436WP02 Replaced user interface and power supply board next to it for user interface shutting off after about 15-20. Minutes of baking. tested oven ofr 25 minutes. The range tested good.

Near Watersong Trail, Webster, NY 14580
Dave F.

Dave F.

OVEN WHIRLPOOL WFG525SOHZ1 Replaced door hinge on left hand side of oven door . Tested unit tested good .

Near Random Knolls Dr, Penfield, NY 14526
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS571CIDW01 Checked temperatures in freezer -1 and fresh food section 34 . Dampers I making noise . Needs new damper W11164593 . Adjusted temperatures in freezer up to 1 degree and 39 in fresh food section .. customer is paid in full .; ordrng 1 W11164593 (diffuser)

Near Holiday Harbour, Canandaigua, NY 14424
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB766FW1 "An article of clothing got stuck under the agitator due to the agitator being too lose. Removed clothing, and added Loctite to the agitator screw. Suggested customer to wash softer materials on the “delicates” cycle. Repair successful."

Near Valley View Dr, Victor, NY 14564
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Top rack adjusters are broken. Ordering adjusters W10712395 . ; ordrng 1 W10712395 (adjuster)

Near Country Club Dr, Rochester, NY 14618
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB766FW1 F3E2 F8E1 error codes stored. Water would not dispense in manual diagnostics. Replaced valves. Unit testing good. ; used 1 W11165546 (VALVE) from stock

Near Royal Birkdale Ct, Penfield, NY 14526
Dave F.

Dave F.

50#IM 15' FS WHIRLPOOL KUIC15NHZS0 Unit not making ice . Went into diagnostics. Tested each function the drain pump would not turn on . Checked power to drain pump . Has power . Ohm out pump . Tested good . Removed pump and found scale build up had caused it not to be able to run .cleaned pump. Tested in diagnostics again unit is now working as expected.

Near Co Rd 16, Canandaigua, NY 14424
David L.

David L.

REFRIGERATOR MAYTAG MFT2776FEZ00 Evaporator cover kit that was ordered does not come with the necessary insulation. Spoke to customer returning with evaporator assembly kit; ordrng 1 W10917531 (evaporator)

Near Schlegel Rd, Webster, NY 14580
Dave F.

Dave F.

MICROWAVE AMANA AMV2307PFS Replaced microwave door due to ding .

Near Golfside Cir, Canandaigua, NY 14424
David L.

David L.

REFRIGERATOR WHIRLPOOL ET1FTTXKQ02 Cleaned defrost drain tube and evaporator pan. Found debris blocking drain behind evaporator cover. Defrosted and replaced the ice maker. Tested ice maker functions. Reinstalled unit p; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER

Near St Paul Blvd, Rochester, NY 14617
David L.

David L.

DISHWASHER WHIRLPOOL WDT710PAYM3 Wlq8b00wp1Called safety team for parts auth. Repaired harness. Unit tested good

Near Norway Rd, Kendall, NY 14476
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED75HEFW0 Replaced harness. Unit still won’t start. Tech line agent suggests to replace motor again. ; ordrng 1 W11086656 (MOTOR) and 1 WPW10211915 (BLOWER)

Near Atkinson St, Rochester, NY 14608
David L.

David L.

DISHWASHER MAYTAG MDB4949SHB0 Unit is not washing due to an open wash motor. Replaced sump. Unit tested good

Near Clark St, Brockport, NY 14420
Dave F.

Dave F.

DRYER MAYTAG MEDB765FW0 Replaced control . Moisture sensor electrodes . Wire harness to electrodes . Tested unit . Tested good .

Near Wadsworth Ave, Avon, NY 14414
Dave F.

Dave F.

REFRIGERATOR MAYTAG MFT2776FEZ00 Ice maker fill tube was frozen . Defrosted fill tube . Found the water was not coming out so fast from dispenser. Turned water off and back on at source . Tested unit. Tested all thermistors. Tested good . Tested icemaker fan . Tested good . Ran ice maker through s harvest tested . Went through . Turned fill tube heater on . Ran ice maker fill test . Unit tested good .; dspstn on spec-tagged invntry: 1 W11033168 HARNESS

Near Starflower Dr, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found thermostat at coldest setting. Freezer was at 5 degrees. Large band of ice on top of evaporator with poor frost pattern. Tested pressure at back of unit. 110 high side. -18 at low side. Allied tech line to verify. The unit has a refrigerant restriction. Ordering evaporator and drier. ; ordrng 1 W11256565 (EVAPORATOR ) and 1 WPW10143759 (dryer)

Near Chamberlain Rd, Honeoye Falls, NY 14472
Dave F.

Dave F.

WASHER WHIRLPOOL WTW7600XW1 Went to replace bearing and found that the glue in the bearing that was ordered had leaked all over the parts that were needed to do job . Went to truck and grabbed bearing kit W10435302 . Replaced unit . Tested in auto diagnostics. Tested good .; used 1 W10435302 (BEARING) from stock

Near Dessie Heights, West Henrietta, NY 14586
Dave F.

Dave F.

RANGE WHIRLPOOL WFG505M0BS3 Replaced wire harness to gas stove knobs . Tested unit tested good .

Near Horseshoe Ln S, Henrietta, NY 14467
Steve M.

Steve M.

REFRIGERATOR GE PYE23PSDCSS Found Ff fan not running causing wArm temps in fresh food section. Ordering fan; ordrng 1 WR60X26866 (FF FAN)

Near Highledge Dr, Penfield, NY 14526
Dave F.

Dave F.

DISHWASHER GE GHDA654L00BG Dishwasher was full of water . Hit start/reset . Turn unit on then hit again to reset . Unit pumped water out . Drain pump is working . Tried to run a cycle and found that no water was coming on . Found the float switch was stuck . Removed cover cleaned around the float . Tested unit . Unit tested good ; dspstn on spec-tagged invntry: 1 WD24X10018 PISTON & NUT

Near Vincent Dr, Pittsford, NY 14534
Steve M.

Steve M.

RANGE JENN AIR JDS1450DS0 Replaced spark module for not sparking. The sparklers tested good. Tested oven and it is heating.

Near Summers St, Livonia, NY 14487
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL GT1SHTXMB04 Added heat probe to defrost heater for plugged defrost drain that was causing water to leak in fresh food section. Moved the defrost tray to better drain the water. No one around for signature.

Near Canal View Blvd, Rochester, NY 14623
Dave F.

Dave F.

WASHER MAYTAG MVWB765FW0 F6E3 control can not hear UI F6E2 UI can not hear Control error codes . .needs new control W10920541 and UI W10919546 . Some lights on the UI are staying lit and not turning off . Power cycled unit . Unit still having same issue . Checked power at plug was good . .parts are covered Spoke with office ; ordrng 1 W10919546 (console) and 1 W10920541 (cntrl-elec)

Near Archer Rd, Clifton Springs, NY 14432
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW6620HW0 "Customer concerned about unit leaking and intermittent wash quality; clothes come out dry and/or drenched with water. Also stated the machine gives inaccurate wash times, and a few events where the unit would not drain and very soapy water. Could not recreate any leaks at time of visit. Noticed residue of a water leak on the back panel inside the machine. Leak was originating from the hoses at the inlet valve; which was fixed at another time. No leak currently present from that location. Oversuds error code stored. Using too much soap caused the error code/oversuds which evidently resulted in poor drain. To address the intermittent wash quality and wash times, replacing ACU and UI. ; ordrng 1 W11319991 (USER INTERFACE ) and 1 W11322905 (CONTROL ACU)"

Near Deer Path, Honeoye Falls, NY 14472
David L.

David L.

DRYER ELECTROLUX EIED55HIWO Checked temp of dryer. Unit cycling at 130. Unit testing good. Vent testing good.

Near N Shore Park, Ontario, NY 14519
Steve M.

Steve M.

WASHER WHIRLPOOL MAH4000AWW Found the bearing is very loud. The machine did not spin at all during spin cycle. The cost of the repair will outweigh a new machine. Charged partial service fee.

Near Winslow Ave, Rochester, NY 14620
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDF510PAYSA Replaced motor sump assembly for motor getting power but not running. Found the dishwasher is not fastened to the counter. Informed customer. The dishwasher tested good

Near Stanton Ln, Irondequoit, NY 14617
Steve M.

Steve M.

DISHWASHER MAYTAG MDB8959SFZ4 Replaced top rack rails for broken rails causing top rack to fall. The dishwasher tested good. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

Near Arlidge Dr, Rochester, NY 14616
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE204ESS3 Customer stated that unit was filling with water but never moving wash through cabinet. Checked for error codes. Unit was displaying code 4-3 for wash motor not running. Replaced wash motor and ran diagnostic cycle. Unit completed cycle as it should. Unit tested good

Near Furman Heights, Fairport, NY 14450
Evan E.

Evan E.

DISHWASHER KITCHENAID KDPE234GPS0 Customer stated that unit was not washing during cycle. Checked for error codes. Unit was displaying error code f2e1 for stuck key. No other codes were present. Ran diagnostic cycle with clear plastic door on unit to observe while functioning. Watched unit during diagnostic cycle. Unit is functioning as it should consistently spraying water through upper and lower spray arm. Could not find issue with unit at this time other than stuck key error. Also advised customer to use rinse aid for improved washing /drying.

Near Silver Birch Cir, Fairport, NY 14450
Evan E.

Evan E.

RANGE WHIRLPOOL WEG730H0DS0 Customer stated unit was displaying error code for cooling fan failing to run. Checked for error codes. Unit displaying f8e0 error code for cooling fan voltage to low. Tech sheet calls for replacement of cooling fan. Replaced cooling fan. Ran test preheat to 350. Unit tested good ; dspstn on spec-tagged invntry: 1 W11107275 BLOWER

Near Sunrise Dr, Walworth, NY 14568
Evan E.

Evan E.

DRYER MAYTAG MED6000XW0 Replacing rear deflector due to old deflector making contact with Heater vent causing unit to melt. Replaced deflector. Unit tested good

Near Fairway 18, Macedon, NY 14502
David L.

David L.

DISHWASHER WHIRLPOOL WDT710PAYM3 Auth is needed to complete repair for parts and labor. Rescheduled for Monday to get auth; schdld next appmnt for 8/19 MON !

Near Norway Rd, Kendall, NY 14476
Evan E.

Evan E.

WASHER MAYTAG MVWB880BW0 Customer stated that unit is flashing UL error code for unbalanced load. Upon inspection discovered that bearing was failing on machine and suspension was extremely loose. Both parts will need to be replaced. Quoted customer to replace suspension and bearing. Customer does not want to proceed at this time due to cost of repair. Suggested for customer to contact manufacturer for possible coverage. If customer is to receive coverage please order...W10435302 bearing W10440786 suspensionCollecting service call fee

Near Ashlyn Rise, Fairport, NY 14450
Dave F.

Dave F.

DRYER ROPER RGD4516FW0 Replaced timer due to unit just running and never turning off . Tested unit .tested good .

Near Allen Padgham Rd, Farmington, NY 14425
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRT148FZDB00 Replaced fresh food door . Door as no damage.

Near Hathaway Dr, Farmington, NY 14425
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KFIS29BBMS02 "Replaced fresh food evaporator fan motor for motor getting power but not running, causing evaporator to frost over. The refrigerator tests good. ; used 1 W10633627 (MOTOR-EVAPORATOR) from stock"

Near Chambers St, Spencerport, NY 14559
Evan E.

Evan E.

COOKTOP KITCHENAID KICU500XBL01 Customer was not available at selected time for service. Tech is ordering parts based on service pointer W10645073C for similar issue ; ordrng 1 W10857230 (CONTROL ) and 1 WPW10396615 (UI)

Near Rothwood Dr, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER MAYTAG MHW6630HW0 Replaced control and valve. Repair successful; customer monitor.

Near Ashley Dr, Rochester, NY 14620
Shaiman C.

Shaiman C.

DRYER FRIGIDAIRE FASE7073LW0 Tested power at the terminal block and unit is only getting 120v; 220v is needed for unit to turn on. Tested power at the socket. 120v present from L1 to ground however no power present from L1 to L2. Suggested customer to contact an electrician.

Near Wind Way Cir, Rochester, NY 14624
David L.

David L.

REFRIGERATOR KITCHENAID KFIS29PBMS02 Unit is leaking from the dual valve when ice is dispenser ordering UI and valve; rqstng P&A on 1 W10759802 (cntrl-elec) and 1 WPW10341329 (water valve assy)

Near Newfield Dr, Rochester, NY 14616
Evan E.

Evan E.

OVEN WHIRLPOOL RBS275PRB00 Replacing control due to relay on control welding itself shut causing unit not to sense temperature correctly. Replaced control. Ran test preheat to 350. Unit preheated as it should could not replicate issue. Unit tested good

Near Brightford Heights Rd, Rochester, NY 14610
David L.

David L.

REFRIGERATOR MAYTAG MRT711BZDM00 "Spoke to customer. Still having a problem with air infiltration. Ordering doors. Food items freezing in the fresh food section as well. Ordering thermistor and control. Will schedule when doors arrive ; rqstng P&A on 1 LW10651926 (dor-fip) and 1 LW10651929 (dor-fip) and 1 W10802061 (cntrl-elec) and 1 WP2315539 (motor-evap) and 1 WPW10383615 (thermistor), states that autho needed"

Near St Paul Blvd, Irondequoit, NY 14617
Shaiman C.

Shaiman C.

WASHER ROPER RTW4516FW2 Replaced control and calibrated. Repair successful.

Near Twin Oak Dr, Rochester, NY 14606
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW1 Right hand bottom corner of the washer lid was broken at the hinge . No signs of abuse . Quoted customer for repair . Declined job due to part cost . Contacted office and was able to get part cover . Customer was willing to move forward with repair . Installed new hinges and lid. Calibrated unit and ran auto diagnostics. Unit tested good .

Near Rochester St, Lima, NY 14485
David L.

David L.

REFRIGERATOR FRIGIDAIRE GLHS65EHB0 Customer was unavailable rescheduled for Tuesday ; schdld next appmnt for 8/20 TUE 2 pm

Near Joylene Dr, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX735SDBH02 Left side door gasket is ripping. Ordering gasket. ; ordrng 1 W10830276 (gasket-fip)

Near Long Wood Dr, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Unit had only made a half a bin of ice since thawing fill tube. Filled ice maker mold in diagnostics. Recycled power and tested in diagnostics. Customer to monitor. If problem persists return with a valve and a control W11330931 WPW10341329

Near Burritt Rd, Hilton, NY 14468
Steve M.

Steve M.

REFRIGERATOR MAYTAG MBF2258DEH00 Replaced main control for not defrosting correctly. The refrigerator tests good. ; used 1 WPW10503278 (ADC - JAZZ) from stock

Near Tree Top Ln, West Henrietta, NY 14586
Steve M.

Steve M.

DISHWASHER KITCHENAID KUDC03IVBL3 Found leds blinking the ui had stuck keys. Removed and reinstalled ribbon to control. The control is no longer blinking and working. Quoted customer for new user interface. ; rqstng P&A on 1 WPW10250007 (panel-cntl)

Near Royleston Rd, Rochester, NY 14609
Shaiman C.

Shaiman C.

WASHER AMANA NTW4516FW2 Replaced pump and control. Repair successful.

Near Lake Ave, Rochester, NY 14613
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE104DWH5 "Unit is displaying error code 4-3 for wash motor not running. Unit needs new wash motor. Did not have correct model therefore did not have correct part on day of repair. Office shows correct part in stock. Ordering correct wash motor. ; ordrng 1 W11085683 (SUMP & MOTOR ), dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"

Near Plank Rd, Ontario, NY 14519
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDC215EW1 PTS relay is faulty causing a no start event. Replacing PRS. ; ordrng 1 WPW10117655 (PTS RELAY)

Near Conkey Ave, Rochester, NY 14621
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW5000DW Customer concerned about unit making a squeaking noise during spin. No error codes stored. Shield on the bottom is covered in grease. Gearcase must be replaced. ; ordrng 1 W10721967 (CAM KIT) and 1 W11035751 (GEAR CASE) and 1 WPW10427633 (SHIELD )

Near Masseth St, Rochester, NY 14606
David L.

David L.

DISHWASHER KITCHENAID KDPE234GPS0 Inner door panel is rusting. Ordering inner door. ; ordrng 1 W10908291 (door-inner)

Near Lucinda Ln, Rochester, NY 14626
David L.

David L.

DISHWASHER KITCHENAID KDTE204ESS4 Unit is not washing due to an open wash motor. Relay on control is also very loud. Ordering motor and control; ordrng 1 W11084331 (cntrl-elec) and 1 W11084657 (pump&motor)

Near Perinton St, Rochester, NY 14615
David L.

David L.

REFRIGERATOR KENMORE 253.50683 Unit is not making ice due to a stripped module. ; ordrng 1 241798231 (ICE MAKER)

Near Mathews St, Rochester, NY 14607
Evan E.

Evan E.

OVEN WHIRLPOOL WFG320M0BS3 "Customer stated that ignitor was not glowing when selecting bake cycle. Ran test bake cycle and checked for 120v at ignitor connector.was initially receiving 120 v at connector. Replaced ignitor and ran test bake ignitor is still not glowing. Issue is with control. Ordering control ; ordrng 1 W11126814 (CONTROL ), dspstn on spec-tagged invntry: 1 12400035 IGNITOR"

Near S Goodman St, Rochester, NY 14607
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 Customer complaining of excessive noise during heavy loads. Ordering gear case for noise and suspension for bouncing. ; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 W11130362 (SUSPENSION )

Near Sand Hill Rd, Caledonia, NY 14423
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFT2976AEM00 "Found unit has not gone into defrost. The evaporator was full of frost and ice. Turned heater on in diagnostics. The heater works. The refrigerator needs a main control. Found the freezer door gasket was not in the liner on the bottom of the freezer door and frost was forming on left side of rails. Quoted for control and gasket replacement. Customer is going to decide if they want to follow through with repair or replace. I broke a gear wheel during repair. Ordering wheel. ; rqstng P&A on 1 W10407215 (gasket-fip), ordrng 1 W10625067 (bracket), rqstng P&A on 1 WPW10581606 (cntrl-elec), dspstn on spec-tagged invntry: 1 W10633627 MOTOR-EVAPORATOR"

Near Glendowan Terrace, Webster, NY 14580
Steve M.

Steve M.

OVEN KITCHENAID KSEG700ESS3 Part came in damaged. Ordering another ; ordrng 1 W10915661 (panl-cntrl SPECIAL PACKING )

Near Gallant Fox Ln, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFI2570FEW01 Called tech line for freezing. Sr # 7725628145 the unit was in defrost on arrival. Tested temps and thermistors. Tech line wants main control and Ui replaced. I also restricted the hole to pantry and raised left door so gasket meets the ice maker. Replaced control today. Ordering Ui ; ordrng 1 W11269232 (USER INTERFACE )

Near Marquart Dr, Webster, NY 14580
Shaiman C.

Shaiman C.

DRYER AMANA NED4655EW1 "Replaced timer, unit testing good."

Near Rolling Meadows Way, Penfield, NY 14526
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB855DC2 Customer states unit is leaking from the bottom front. No error codes stored. Ran a test verification cycle with no issues. Filled unit halfway with water in manual diagnostics then drained. Could not recreate issue. Unit seems to be in good working condition.

Near Stoneledge Way, Penfield, NY 14526
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Unit was not making ice due to a restricted needle valve and an oldFilter. Opened and closed valve dispensing much better not. Recommending customer replace the needleValve. Ice maker was jammed preventing harvest cycled ice maker after unsticking ice maker.

Near W Forest Dr, Rochester, NY 14624
David L.

David L.

WASHER KENMORE 110.925732 The striker is worn and is not contacting the lidnswitch. Striker is discontinued. Built up switch with adhesive and scrap rubber so that the machine can be used normally. ; dspstn on spec-tagged invntry: 1 285671 SWITCH-LID

Near Lafayette Rd, Rochester, NY 14609
David L.

David L.

WASHER MAYTAG MAV2757AWW The unit is wearing through the belt due to a failing transmission. Customer was not interested in proceeding with the repair. ; dspstn on spec-tagged invntry: 1 WP21352320 BELT

Near Hudson Ave, Rochester, NY 14617
David L.

David L.

DRYER MAYTAG NED4655EW1 Repaired damaged wire harness.

Near Monroe Ave, Rochester, NY 14607
David L.

David L.

REFRIGERATOR WHIRLPOOL ED2KHAXVT01 Installed filter provided by the customer. Unit tested good

Near S Fitzhugh St, Rochester, NY 14608
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Reseated lightnswitch. Found that the bulb the customer was using was not making good contact in the socket. Reinstalled light. Light came on. Part number for light bulb is w11216993 left switch with customer; dspstn on spec-tagged invntry: 1 WP1118894 SWITCH-ROCKER 2 TERMINAL

Near Lantern Ln, Rochester, NY 14623

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