We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Spencerport, NY 14559
Dave L
Job Details: 11/08/2021
Fresh food door hinge pin broke off of hinge. This caused door to fall off when the customer opened it. Door is now dented. Freezer door also has cosmetic damage. Ordering both doors and hinge. Pictures attached. ; ordrng 1 LW11038913 (Door) and 1 W11223753 (Badge) and 1 W10901046 (Hinge) and 1 LW11038922 (Freezer door)
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Rochester, NY 14606
Dave L
Job Details: 11/08/2021
Customer was unable to get unit to heat when the gas was first hooked up. Has been working okay for the past few days. Suspecting that the gas line was not properly purged when installed preventing the burner from igniting. Unit testing ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rochester, NY 14620
Dave L
Job Details: 11/08/2021
Found unit unresponsive. 120vac to control. Led indicator lit on UI. Found loose ribbon cableOn UI. Unit testing ok after connection was established. ; dspstn on spec-tagged invntry: 1 W11419171 CONTROL
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14619
Dave L
Job Details: 11/08/2021
"Unit will not complete cycles due to intermittent operation of the latch. Ordering latch and controlo; rqstng P&A on 1 W11307244 (Latch) and 1 W11170317 (Control), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Spencerport, NY 14559
Dave L
Job Details: 11/08/2021
Installed sump. No change to operation. Unit is getting consistent 124vac to control but voltage drop to wash motor at 102 vac momentarily. Removed other loads in attempt to get motor to function. No change. Ordering control ; ordrng 1 W11305308 (Control)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Webster, NY 14580
James
Job Details: 11/08/2021
Frost forming on top of freezer due to door being bowed and not contacting cabinet. Need door with nameplate. Left gasket. ; ordrng 1 W11178521 (Nameplate) and 1 W10746789 (Door)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS5
Near Webster, NY 14580
James
Job Details: 11/08/2021
Dispenser functions since last visit. Icemaker overflowing. Need Icemaker. Icemaker ordered was incorrect part. ; ordrng 1 W10884850 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, NY 14623
Steve
Job Details: 11/08/2021
Found the freezer door was hitting the liner when closing. Removed door and adjusted door to close properly.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Henrietta, NY 14467
Steve
Job Details: 11/08/2021
Replaced shifter for not agitating and the washer tested good. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near West Henrietta, NY 14586
Steve
Job Details: 11/08/2021
Found the left side of freezer door open and was stuck open. Disassembled the door and the drawers and reinstalled. The door is now closing properly. Added grease to rails.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Brockport, NY 14420
Dave L
Job Details: 11/08/2021
Found icemaker bin switch disconnected preventing ice production. Reconnected switch and tested in diagnostics. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
MAYTAG DRYER
Model MGD6630HW
Near Spencerport, NY 14559
Dave L
Job Details: 11/08/2021
"Found burner assembly vibrating on burner housing. Removed front panel, drum, and front bulkhead to expose cabinet Adjusted burner. Fastened blower housing to cabinet and adjusted water valve to reduce vibration. Unit tested good after adjustments"
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Rochester, NY 14611
Evan
Job Details: 11/08/2021
Replacing control due to control failing to send voltage to motor. Replaced control. Tested unit. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Avon, NY 14414
Steve
Job Details: 11/08/2021
Tested washer and it had no error codes. Showed customer some wash Cuylers to use for more water in cycle. The washer tests good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV02
Near Webster, NY 14580
Dave F
Job Details: 11/08/2021
Replaced both freshfood door gaskets . Doors are now sealing as expected.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Webster, NY 14580
Dave F
Job Details: 11/08/2021
Freezer door gasket will not seat between the door liner and keeps falling out . Called trade line . Trade line said that the interior liner warranty does not cover the door liner . Called techline SR 7732189195 . Techline said you would have to replaced the door to fix it correctly W10815700 . Gorilla glued the liner and gasket in customer will monitor told customer can not warranty the job will need to door . Part number above .
We serviced a
KENMORE REFRIGERATOR
Model 106.56703500
Near Penfield, NY 14526
Dave F
Job Details: 11/08/2021
"Ice maker not making ice . Ice maker did cycle but did not call for water no valve noise . Thinking it is the ice maker but when I tried to jump the water valve there was powering going to the ice maker at that moment . Ordering water valve , ice maker and optic . Change ice maker first . Charge for parts that are needed . ; ordrng 1 WPW10159839 (valve-inlt) and 1 2198597 (icemaker assy) and 1 W10757851 (optic bd set ref)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near East Rochester, NY 14445
Dave F
Job Details: 11/08/2021
Heater not turning on . Cleared error codes from last visit .heater is now working as expected.
We serviced a
MAYTAG DISHWASHER
Model MDB7609AWS2
Near Penfield, NY 14526
Dave F
Job Details: 11/08/2021
Control panel will not let you select the cycles . Looked for silver migration did not see any.doesnt mean it isnt under the ribbon further . Unit needs control panel . Ordering panel W10811155; ordrng 1 W10811155 (panel-cntl)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV01
Near Fairport, NY 14450
Dave F
Job Details: 11/08/2021
"Freezer light switch is sticking . Not turning on the light and or cycling ice maker . Cleaned off the light switch and put food grade grease on it . Cleaned the freezer door rails for help with the sliding . Put Vaseline on the rails , unit testsed good .; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pittsford, NY 14534
Dave F
Job Details: 11/08/2021
Found condenser coil vibrating on bottom frame and the discharge line was touching another one also vibrating. Moved discharge lines and put foam between the condenser coil and frame to stop vibrating. Adjusted the rollers and right hand door to be level . Unit tested good .
We serviced a
WHIRLPOOL WASHER
Model MVWB865GC0
Near Honeoye Falls, NY 14472
Dave F
Job Details: 11/08/2021
Checked for error codes found F9E1 long drain error and F9E2 water ring detected . These error codes were not here previously replaced drain pump . Calibrated unit and ran auto diagnostics unit tested good
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14605
Evan
Job Details: 11/08/2021
Customer stating that unit is not filling as it should and wont run through cycle. Found f8e1 code for Long fill. Found that unit is failing to actuate cold water valve. Replaced water valve and tested unit. Unit tested good
We serviced a
MAYTAG DRYER
Model MEDZ600TW2
Near Rochester, NY 14621
Evan
Job Details: 11/08/2021
Customer stated that unit is flashing f01 code when attempting to run cycle. Found that code relates to primary control failure. Quoted customer to replace control. Customer does not want to proceed due to cost of part. Collected service call fee
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW0
Near Webster, NY 14580
Evan
Job Details: 11/08/2021
Replacing lid due to lid that has cracked being replaced within a year of ATEC warranty. Replaced lid. Tested unit. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Webster, NY 14580
Evan
Job Details: 11/08/2021
Replacing tub and door panel due to unit beginning to rust inside tub and inner door panel. Replaced both parts and exchanged over all parts to new tub. Also replaced heating element. Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDZ0
Near Irondequoit, NY 14617
Evan
Job Details: 11/08/2021
Replacing rollers on both upper and lower racks due to wheels falling off assemblys causing Racks to fall. Also replaced upper spray arm manifold due to manifold seal coming detached from rear of manifold. Replaced all parts. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Pittsford, NY 14534
Evan
Job Details: 11/03/2021
Customer stated that freezer handle has fallen off and shelfs inside freezer are not correct. Found that front handle was broken and glide for drawer has snapped causing drawer to fall. Ordering handle and drawer ; ordrng 1 W11104681 (Handle) and 1 WPW10170836 (Glide) and 1 W10163087 (Drawer mount)
We serviced a
WHIRLPOOL OVEN
Model KSEG950ESS0
Near Pittsford, NY 14534
Evan
Job Details: 11/03/2021
Customer is stating unit is flashing F6 E1 error message. Message is related to runaway temperature fault. Following the tech sheet Took resistance reading of temperature sensor. Sensor tested within range. Tech sheet calls for replacement of control if sensor tests good. Control is currently on backorder. Customer does not want to proceed at this time
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Hilton, NY 14468
Dave L
Job Details: 11/03/2021
Replaced control and broil element. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14623
Evan
Job Details: 11/03/2021
Unit is flashing f6e1 code for UI not being able to communicate with ACU. Ordering ACU ; ordrng 1 W11462458 (Control)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Clifton Springs, NY 14432
Steve
Job Details: 11/03/2021
Found the gearcase shaft is moving up and down causing excessive noise during wash. Ordering gearcase. \; rqstng P&A on 1 W11455453 (Gearcase)
We serviced a
WHIRLPOOL RANGE
Model MER7700LZ0
Near West Henrietta, NY 14586
Evan
Job Details: 11/03/2021
Customer stated that unit was not heating properly. Ran preheat flounder that unit was 75 degrees off from displayed temperature. Inspected control and found multiple loose connections at bake element connector and temp sensor connector. Secured connections and tested unit again. Ran preheat to 375 and confirmed temps with thermocouple. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Phelps, NY 14532
Steve
Job Details: 11/03/2021
Replaced water valve for leaking. Replaced right fresh food section door switch for broken actuator. Replaced pantry door gasket for torn gasket. The refigerator tests good
We serviced a
KITCHENAID OVEN
Model KSGG700ESS2
Near Newark, NY 14513
Steve
Job Details: 11/03/2021
replaced igniter for sparking after lit and then shutting off. The range heated and worked as expected. ; dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DBL0
Near Scottsville, NY 14546
Evan
Job Details: 11/03/2021
Customer stated that unit was not washing. Found that wash motor would not run. Replaced wash motor. Cleared error codes. Ran diagnostic cycle Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXF01
Near Rochester, NY 14624
Evan
Job Details: 11/03/2021
Customer stated that auger motor would not run when actuating paddle. Checked voltage at motor while actuating paddle. Unit was receiving no voltage. Checked voltage at base of door found 120v at base. Check harness in door for continuity. Door harness does not have continuity. Door will need to be replaced. Customer does not want to proceed at this time. Collecting service call fee
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near Newark, NY 14513
Steve
Job Details: 11/03/2021
Customer states the refigerator is in warranty. Customer does not have receipt unit is a 2018 unit.
We serviced a
WHIRLPOOL VENTHOODS
Model KIRD861XSS1
Near Pittsford, NY 14534
Dave F
Job Details: 11/03/2021
Found the filter switch was bad not allowing unit to go up and down . Rewired switched from normally open to normally closed . Unit now works . Goes up and down and fan comes on . Unit tested good .
We serviced a
KITCHENAID REFRIGERATOR
Model KURR304EBS01
Near Rochester, NY 14612
Dave L
Job Details: 11/03/2021
Replaced fan and switch unit testing ok.
We serviced a
WHIRLPOOL WASHER
Model MVWX500XW0
Near Newark, NY 14513
Steve
Job Details: 11/03/2021
Found the control sending erratic power to washer and when it is not suppose to. Unplugged washer. Quoted for new control but cost of repair outweighs replacement washer.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Rochester, NY 14624
Evan
Job Details: 11/03/2021
Customer stating unit is experiencing same issue as before. Found that slider has separated from housing causing issue. Replaced slider. Tested unit. Unit now engaging into spin ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Rochester, NY 14609
Dave L
Job Details: 11/03/2021
Control in unresponsive. DC indicator light is not lit. Power cycle produced no change. Quoted for control. The customer will reach back out if they want to proceede; rqstng P&A on 1 W11116590 (Control) and 1 Sh (Sh)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS00I
Near Webster, NY 14580
Dave L
Job Details: 11/03/2021
Found fresh food evaporator frosted due to the evaporator cover not sealing on the left hand side. Cover is damaged and will need to be replaced. Ordering cover and drain pan kit. ; ordrng 1 WPW10501260 (Evaporator cover) and 1 W11457241 (Drain pan)
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEB1
Near Rochester, NY 14609
Dave L
Job Details: 11/03/2021
Replaced evaporator fan motor and removed ice ball from evaporator inlet. Unit testing ok.
We serviced a
JENN AIR REFRIGERATOR
Model JFC2089HTW
Near Pittsford, NY 14534
Dave F
Job Details: 11/03/2021
Unit making vibrating noise from the condenser and the drain pan area . Adjusted the unit height and put foam underneath the unit to stop it from making noise . Unit tested good .
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Walworth, NY 14568
Steve
Job Details: 11/03/2021
Found the shroud around belt and pulley had fallen off and belt came off. Replaced belt and fastened shroud. The washer tests good. ; used 1 W11239857 (Belt) from stock
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Rochester, NY 14613
Dave L
Job Details: 11/03/2021
Took average temperature of both oven compartments. Lower averaged 352 on 350 and upper average 346 at 350. These temperatures are acceptable based on settings.
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ABBP
Near Rochester, NY 14620
Dave F
Job Details: 11/03/2021
Found the duck bill on the drain was filled with rust and clogging it . Cleared drain and drain up by evaporator. Drain pan is rusting . Put foil tape over and around drain pan . Unit tested good .
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW
Near Rochester, NY 14626
Dave L
Job Details: 11/03/2021
Dryer will not program. Called techline to document issue. They want the ACU replaced. Ordering ACU; ordrng 1 W11531525 (ACU)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Manchester, NY 14504
Steve
Job Details: 11/03/2021
Customer stated the freezer had frost and ice on front mullion by the light switch and the food was covered in a layer of frost. All functions are working expected. The frost and ice was removed by customer and has not returned. Found the liner had some gaps in it between the freezer and fresh food section. Caulked the gaps and the customer is going to monitor.
We serviced a
JENN AIR REFRIGERATOR
Model JFI2089AEP
Near Rochester, NY 14618
James
Job Details: 11/03/2021
Complaint of unit leaking and it stopped once water was turned off. Inspected back of unit and found no leaks. Removed drain tube and cleaned it. Tightened water line connection. Customer is to monitor. 30 days warranty on sc.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Irondequoit, NY 14609
James
Job Details: 11/03/2021
Replaced control and tested. Several leds not functioning and screws stripped in panel. New panel comes with ui. ; ordrng 1 W11231156 (Panel)
We serviced a
JENN AIR RANGE
Model JDS9860AAP
Near Fairport, NY 14450
Dave F
Job Details: 11/03/2021
Broil and bake element working when tested . Ohm out the sensor and ohm at 1092 tested good . Put temp probe into unit and bake at 350 . Unit is taking a long time to heat up .can hear the relays on the board clicking but short cycling . Unit needs new control WP5760M302-60 . Back right burned on lighting . Burner needs new ignitor 74004053 . Customer is going to think about repair . Sending quote to customer .; rqstng P&A on 1 WP5760M302-60 (cntrl-elec) and 1 74004053 (sub 7432p073-60)
We serviced a
MAYTAG DRYER
Model MGD5630HW1I
Near Rochester, NY 14612
Dave L
Job Details: 11/03/2021
Leveling feet were extended all the way out causing the unit to vibrate. Screwed rear feet all the way in and leveled from the front. Unit sounds much better; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14625
James
Job Details: 11/03/2021
Unit gives f6e1 error for ui. Disconnected ui and retested. Problem remains. Need ui ; ordrng 1 W11460908 (Console)
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Penfield, NY 14526
James
Job Details: 11/03/2021
"Unit shuts off in pro wash cycle. Residue inside tub. 6-4 and 6-3 errors. 8-1 after diagnostics cycle. Called techline Wp350924 test strips ref 7732151594 they said to switch detergent and check ph of water. Inspected drain hose and found a lot of residue inside. Suspect water is backflowing. Ordering heater, hoses, pump, ui, and strips. ; rqstng P&A on 1 W10703867 (Heater) and 1 8269144A (Hose), ordrng 1 WPW10545278 (Hose), rqstng P&A on 1 W10902370 (Ui) and 1 Wp350924 (Test strips)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Ontario, NY 14519
James
Job Details: 11/03/2021
Replaced door and inspected. New door contacting door switch properly
We serviced a
KITCHENAID DISHWASHER
Model KDTM384EBS1
Near Sodus, NY 14551
James
Job Details: 11/03/2021
Unit not draining found terminal retainer broken off pump allowing wire to disconnect. Replaced pump and tested diagnostics. Unit functions properly. One year warranty on pump.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Williamson, NY 14589
James
Job Details: 11/03/2021
"Replaced damper, crisper, and icemaker. Reset power and tested icemaker. Icemaker not filling. Manually energized icemaker valve and no water comes out. Need dual valve. Not charging for valve. Labor due on return; ordrng 1 WPW10420083 (Valve)"
We serviced a
KITCHENAID OVEN
Model KODE500EBS02
Near Webster, NY 14580
James
Job Details: 11/03/2021
"Unit steams up in ui when baking. F1e0 and f2e2 error. Lower cooling fan shut off while testing in Diagnostics and wouldn't turn on until control was reset. Need blower, controls, and user interface. Have to uninstall unit. Controls under warranty until 12\2021; ordrng 1 W10801665 (Cntrl) and 1 W11179310 (Cntrl) and 1 W11245567 (Blower) and 1 Sh15 and 1 W11086152 (Ui)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Victor, NY 14564
Dave F
Job Details: 11/03/2021
Hub is worn out not allowing unit to spin . Gearcase splines are worn out as well as the basket where the shaft goes through. Unit needs new gearcase . Basket and hub . Quoted customer for everything decided they would look for a different machine. Quoted customer for to do the hub and to get them going but can not warranty work as it is unknown how long the hub with last . Installed new hub . Calibrated unit and ran auto diagnostics. Unit tested good .Model recommended is mvwc565fw; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL1
Near Canandaigua, NY 14424
Dave F
Job Details: 11/03/2021
User interface not responding. Replaced Ui and tested unit in diagnostics. Unit tested good if problem persists order W10854215 control .
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Geneseo, NY 14454
Dave F
Job Details: 11/03/2021
Console on unit is bubbling and not allowing the buttons to be pushed to change settings . Ordering console W11460908; ordrng 1 W11460908 (Console)
We serviced a
KENMORE REFRIGERATOR
Model 596.75533400
Near Dansville, NY 14437
Dave F
Job Details: 11/03/2021
Ice maker cycles but does not call for water . Jumped water valve at ice maker and it did fill with water . Unit needs new ice maker ordering D7824706Q; ordrng 1 D7824706Q (ice maker)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Pittsford, NY 14534
Evan
Job Details: 11/03/2021
Customer stated that upper rack is difficult to remove and unit is leaking from bottom of unit. Found that unit was leaking from heater attachment. Also found that rails for 3rd rack are bent causing issue with rack. Ordering upper rack and guides; ordrng 1 W11180605 (Adjuster clip) and 1 W11537778 (Heater) and 1 W11231345 (Left hand mount) and 1 W11231348 (Right hand mount) and 2 W11441109 (Track)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYB00
Near Rochester, NY 14622
James
Job Details: 10/29/2021
Unit leaking due to clogged drain tube. Replaced drain tube and defrosted drain pan. ; used 1 W10619951 (Tube) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Fairport, NY 14450
Dave F
Job Details: 10/29/2021
-15 on low side and 60 on high side those were pressures on 8/23/21 low side leak . Had checked unit with nitrogen prior on sealed system leak . Could not find uv dye .check evaporator and compressor area .Called techline SR 7732111352 spoke then them they tried to tell me because the last trip from SM didnt get pressures before he recharged the system that we would have to let the unit stop cooling and get pressures then . Customer is not happy with that and neither am I . Called techline again spoke with techline about unit . Went over everything agreed that is not the correct steps and the unit has a low side leak . Techline is sending unit In for exchange . ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Pittsford, NY 14534
Steve
Job Details: 10/29/2021
Replaced door gasket for leaking top right hand side.
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Penfield, NY 14526
James
Job Details: 10/29/2021
Unit shuts off and leds flickering. Found pump overheats and stops draining. Replaced pump and tested diagnostics cycle successfully. ; used 1 WPW10605427 (Pump) from stock
We serviced a
KITCHENAID OVEN
Model KOSE500ESS02
Near Pittsford, NY 14534
Steve
Job Details: 10/29/2021
Replaced fuse behind the ui for open fuse . Replaced exhaust fan for slow running fan. The oven tested good.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near East Rochester, NY 14445
Steve
Job Details: 10/29/2021
Replaced main control for power to co nitros built no operation. Calibrated washer and tested in auto diagnostics. The washer tests good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14613
Steve
Job Details: 10/29/2021
Customer stated the freezer worked but fresh food section did not. The unit was off on visit. Replaced defrost thermistor for not defrosting. ; used 1 WpW10383615 (Thermistor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW00
Near Rochester, NY 14626
Steve
Job Details: 10/29/2021
Found the door liner will not hold gasket . Caulked gasket for temporary fix. Ordering door and gasket. ; ordrng 1 LW10636232 (Ff door white) and 1 W10838574 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2670XEM7
Near Spencerport, NY 14559
Steve
Job Details: 10/29/2021
Replaced fill tube for cracked tube. The refrigerator tests good.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near West Henrietta, NY 14586
Steve
Job Details: 10/29/2021
Found the shroud under the washer was sitting on the floor when the washer was full and the cam bolt was grinding into floor. Lowered legs to raise washer and fill with water. The shroud is no longer touching floor. The washer tests good.
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW0
Near Rochester, NY 14609
Evan
Job Details: 10/29/2021
Customer stating that unit would not spin out correctly. Unit would only spin out on quick wash cycle. Inspected drain pump filter and found no debris in filter. Ran test cycle unit was spinning as it should. Found that spin speed on normal cycle was off potentially causing issue. Turned spin speed to high and spoke with customer about issue. Customer to monitor issue and report back if issue persists ; dspstn on spec-tagged invntry: 1 W11458345 PUMP- WATER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW00
Near Rochester, NY 14621
Evan
Job Details: 10/29/2021
Attempted to replace door due to gasket coming out of channel new door is worse than old door. Tech is taking door with him to attempt to glue gasket into place. ; dspstn on spec-tagged invntry: 1 LW10636232 DOOR
We serviced a
KENMORE DRYER
Model 11028132410
Near Irondequoit, NY 14622
Evan
Job Details: 10/29/2021
"Customer stating that unit is failing to run a cycle. Checked for error codes. Unit is displaying f5e3 for lid lock fault. Tested lock in diagnostic mode lock would not actuate. Replaced lock and ran unit. While running unit could hear rotor of machine scraping against gear case. Inspected underneath machine and found dried oil spot signifying that gear case has been leaking oil. Gear case ,Rotor and stator would need to be replaced in addition to lock for unit to function correctly. Quoted customer to replaced parts listed. Customer does not want to proceed at this time due to cost of repair being greater than value of machine. Collecting service call fee"
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ0
Near Irondequoit, NY 14617
Evan
Job Details: 10/29/2021
Replacing ignitor due to burner failing to spark when lighting. Replaced ignitor burner is now sparking but is not lighting consistently. Ordering burner cap and head ; ordrng 1 W11253659 (Burner cap) and 1 W11175169 (Burner head)
We serviced a
WHIRLPOOL RANGE
Model WFG524SLAB0
Near Rochester, NY 14609
Evan
Job Details: 10/29/2021
Customer stated that glass is continually falling out of door found that upper mount that handle is attached to is broken. Stud that screws thread into is missing was able to thread new screw into handle itself. If issue reoccurs this piece will need to be replaced. Unit seems to be holding for now. Unit tests good
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Ontario, NY 14519
James
Job Details: 10/29/2021
Rack warped and rubbing door gasket on lh side. Adjusted upper rack and verified it slides in and out properly. If problem persists replace upper rack
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Ontario, NY 14519
James
Job Details: 10/29/2021
Ceiling leds flickering. Replaced freezer led and lights began functioning. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Webster, NY 14580
James
Job Details: 10/29/2021
Replaced damper and ohmed wire harness from lower harness to ui. Adjusted wire harness so its no longer pinched against hinge. Customer is to monitor temperature.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Webster, NY 14580
James
Job Details: 10/29/2021
Gasket comes off with door opening. Rotated gasket and reinstalled. Gasket still loose. Need new gasket; ordrng 1 W11030683 (Gasket) and 1 W10841140 (Sealant)
We serviced a
MAYTAG OVEN
Model MGR6600FZ1
Near Webster, NY 14580
James
Job Details: 10/29/2021
Replaced power cord and temp sensor. Tested unit and it functions properly; dspstn on spec-tagged invntry: 1 W10833885 SENSOR
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Canandaigua, NY 14424
Dave F
Job Details: 10/29/2021
"Tested thermal fuse was good . Tested. High limit cutoff was good . Found the element tested open and found a wire broken . Twisted wire together to get unit running . Ordering new heating element 279838 . Customer needs to get venting checked as well . Unit has poor air flow ; ordrng 1 279838 (element,heater), dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lima, NY 14485
Steve
Job Details: 10/29/2021
Replaced actuator for not agitating. Recalibrated washer and the washer tested good. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Webster, NY 14580
Evan
Job Details: 10/28/2021
Attempted to reprogram control due to unit failing to finish cycle properly. Reprogrammed control and now control will not respond to commands. Replaced control with new part and unit is now functioning as it should be. Other part is still on order SR:7732107930; dspstn on spec-tagged invntry: 1 W11322883 CONTROL
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ01
Near Rochester, NY 14617
James
Job Details: 10/28/2021
Door not closing causing frost buildup in freezer. Door misses light switch. Defrosted freezer and raised door. Placed foam on door to contact switch. Unit seals properly. Customer is to monitor frost buildup
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055YEB00
Near Avon, NY 14414
Steve
Job Details: 10/28/2021
Found bail arm was not attached. Bent arm and reattached to keep it from falling out.
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1160CW08
Near Rochester, NY 14623
Steve
Job Details: 10/28/2021
Replaced control for heater relay error code. Same result. Called tech line and they recommended to replaced secondary door switch. Ordering switches ; ordrng 1 W10562613 (Switches) and 1 W10269458 (Switch) and 1 W10727360 (Switch) and 1 W10269460 (Switch)
We serviced a
JENN AIR MICROWAVE
Model JMC2430DP01
Near Penfield, NY 14526
Evan
Job Details: 10/28/2021
"Customer states unit is flashing f2e1 code for stuck key error. Found that console would not respond to commands. Replaced console and attempted to test unit. Console commands are not corresponding with key selected. (For instance when selecting kitchen timer unit began to heat for 30 seconds) removed new console and reinstalled old one. Ordering console and control ; ordrng 1 W11229663 (Console) and 1 W10815465 (Appliance manager), dspstn on spec-tagged invntry: 1 W11229663 CONTROL"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Rochester, NY 14610
Steve
Job Details: 10/28/2021
Replaced ui for erratic times. The ui tested good.
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Rochester, NY 14611
Steve
Job Details: 10/28/2021
Replaced lid latch for faulty latch causing no operation during agitation or spin.; dspstn on spec-tagged invntry: 1 W11307244 LATCH
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Hilton, NY 14468
James
Job Details: 10/28/2021
Bulb burned out now light wont turn on. Replaced control and customer supplied bulb. Tested unit and verified operation. ; dspstn on spec-tagged invntry: 1 8206232A BULB and 1 W11391714 CONTROL
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14624
Steve
Job Details: 10/28/2021
Replaced motor sump for open motor. The dishwasher tested good. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Hamlin, NY 14464
James
Job Details: 10/28/2021
Unit screeching due to seized rollers and idler. Replaced dryer repair kit and tested. Unit functions properly. ; used 1 4392067 (Repair kit) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB7949SDM1
Near Hilton, NY 14468
James
Job Details: 10/28/2021
"Upper rack support deteriorating and rack falls off. Lower wheels broken. Door seal torn. Replaced upper supports and door seal. Support under ten years warranty. Ordering lower wheels and inner adjusters. ; ordrng 4 W10195416V (Rollers)s and 2 WPW10251047 (Support)s, used 1 W11177741 (Seal) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Rochester, NY 14624
Steve
Job Details: 10/28/2021
"Replaced lid strike for broken strike. The bezel has broken off the lid latch causing latch to fall inside washer. Glued bezel to latch. Ordering latch and bezel. Ordering Ui for start button not working all the time. ; ordrng 1 W11478524 (Ui) and 1 W11394572 (Latch) and 1 W11545554 (Bezel), dspstn on spec-tagged invntry: 1 W11457841 STRIKE"