Service History 29

We serviced a

WHIRLPOOL OVEN

Model KFGD500ESS04

Near Rochester, New York 14618

Trevor

Job Details: 04/20/2026

Service call scheduled

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Rochester, New York 14616

DeVaughn C

Job Details: 04/20/2026

"Customer reports excessive noise during use. Customer provided video of what seems to be a tapping noise. No relevant error codes stored. Ran diagnostic test cycle, and tested high speed spin. A slight tapping noise was present when washer made contact with dryer during spin. Unable to recreate noise in provided video. No excessive noise present at this time."

We serviced a

WHIRLPOOL WASHER

Model WFW4720RW0

Near Hilton, New York 14468

DeVaughn C

Job Details: 04/20/2026

"Customer reports unit will not dispense hot water, leaking from detergent tray, suds after clean washer cycles, and hot water during rinse. No error codes stored. Discovered hot and cold water supply were switched. Corrected hoses then tested water temperature when set to warm and very hot. Unit is dispensing correct temp water. Recommended customer to use less liquid detergent to reduce leaking, and soap build up. Repair successful."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Brockport, New York 14420

DeVaughn C

Job Details: 04/20/2026

"Customer states unit is making strange noises, items coming out wet, fabric softener not dispensing, and leaking. F5E2 error code stored. Ran diagnostic cycle. Unable to recreate excessive noise, door lock passing test. Customer is using liquid detergent. Suggested customer to reduce detergent usage. Fabric softener not dispensing when water valves are activated. Cold water valve has failed. Replacing valve. ; ordrng 1 W11688995 (Valve)"

We serviced a

KITCHENAID DISHWASHER

Model KDPS624SPS0

Near Brockport, New York 14420

DeVaughn C

Job Details: 04/20/2026

"Customer reports screen goes blank, and keeps running after rinse cycle. No error codes stored. Unit completed diagnostic cycle with no issues. Started normal rinse cycle. Fan turned on after cycle. Verified in manual that the fan will activate after rinse cycle to prevent moisture build up. Unit is functing as designed."

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Rochester, New York 14620

Andres V

Job Details: 04/20/2026

"Found harness going to the heating element shorted. Unit will need new element, harness can be repaired. I also reccomended replacing the belt saw some fraying starting to happen. ; rqstng P&A on 1 WE11X21156 (Heating assembly) and 1 WE03X29897 (Belt)"

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model PFE28KYNKFS

Near Rochester, New York 14618

Trevor

Job Details: 04/20/2026

The meat pantry rails previously repaired by another servicer or mismatched and not for the unit. Ordering new pantry rails. Tuckaway shelf is cracked at front. Ordering new shelf.; ordrng 2 WR72X10463 (Rail)s and 1 WR32X23648 (Tuckaway shelf)

We serviced a

MAYTAG WASHER

Model MVW6200KW

Near Canandaigua, New York 14424

Jeremy

Job Details: 04/20/2026

"Replaced cam and pulley shield and belt. Tested good.; dspstn on spec-tagged invntry: 1 W10721967 CAM , used 1 W11239857 (Belt) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Hilton, New York 14468

Zach L

Job Details: 04/20/2026

"Replaced compressor. Vacuumed system to 500 microns and recharged with R600a. Pressures and temps checked good on startup, unit working properly.; dspstn on spec-tagged invntry: 1 W11504448 COUPLER AL 5X1.8"

We serviced a

WHIRLPOOL WASHER

Model WFW6605MW1

Near Rochester, New York 14624

DeVaughn C

Job Details: 04/20/2026

"Customer reports items are still wet after cycles. No error codes stored. Ran quick service cycle. Unit would not spin. Discovered J6 harness was not connected, preventing spin. Connected harness then tested. Reminded customer to be cognizant of spin speed before starting cycle. Repair successful."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RZ00

Near Rochester, New York 14606

Trevor

Job Details: 04/20/2026

Installed new valve and filter head assembly. Water is now flowing from dispenser normally.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14624

DeVaughn C

Job Details: 04/20/2026

Drain pump running continuously when connected to power. Replaced control board then calibrated. Repair successful. ; used 1 W11608056 (CNTRL- ELEC) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Brighton, New York 14620

Jeremy

Job Details: 04/20/2026

Unit continuously running drain pump with no water in tub. Verified fill valve is not leaking and pressure tube is clear of obstructions. Replaced control board in accordance with service pointer W11766193. S-code S153EB.

We serviced a

GENERAL ELECTRIC RANGE

Model PGB935YP4FS

Near Irondequoit, New York 14609

Zach L

Job Details: 04/17/2026

"Customer experiencing gas leak at dual burner valve. When burner is left on, gas ignites and creates fire inside of stove. Needs all dual burner components replaced. Customer also experiencing uneven heat in oven, right side burning food while left is undercooked. Bake and broil burners both light properly. No issue with door seal or insulation.; ordrng 1 WB21X28821 (Double burner valve) and 1 WB16X28867 (Double burner assy) and 1 WB28X30712 (Double burner gas line) and 1 WB28X30713 (Double burner gas line) and 1 WB2K24 (Valve cover) and 1 WB01K10067 (Valve mounting screw) and 1 WB18X38063 (Ignitor harness) and 1 WB36X44708 (Front panel) and 1 0 (Gas detector) and 1 WB35X37968 (Bottom oven assy)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB9FHDXWQ07

Near Webster, New York 14580

Zach L

Job Details: 04/17/2026

Ice maker unable to find home position. Replaced ice maker and tested. New ice maker cycled and filled properly.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WUW35X24DS02

Near Webster, New York 14580

Zach L

Job Details: 04/17/2026

"Replaced evaporator and shelf rail. Vacuumed system to 500 microns and recharged with R600a. Pressures and temperatures checked good on startup, unit working properly ; dspstn on spec-tagged invntry: 2 W11506620 COUPLER AL 8X8 and 1 W11504445 COUPLER BR 5X4"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW03

Near Pittsford, New York 14534

Jeremy

Job Details: 04/17/2026

"Replaced right door gasket and LED module, tested good"

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Rochester, New York 14618

Jeremy

Job Details: 04/17/2026

We serviced a

GENERAL ELECTRIC DRYER

Model GTD48EASW0WB

Near Pittsford, New York 14534

Trevor

Job Details: 04/17/2026

Secured loose start button. Drum baffle fell off drum because only 1 of three screws were installed. Reinstalled drum baffle with 2 additional screws from stock. Tested okay.

We serviced a

MIDEA RANGE

Model MER30S2AST

Near Rochester, New York 14626

Andres V

Job Details: 04/17/2026

Customer stated front right burner goes out intermittently he will have to reset breaker to get it to work. When we arrived and tested unit it was working properly. Spoke to midea techline they reccomended to replace both burner boards. ; ordrng 1 17171100007618 (Left side burner board) and 1 17171100006903 (Right side burner board)

We serviced a

GENERAL ELECTRIC DRYER

Model GTD48GASW0WB

Near Rochester, New York 14626

DeVaughn C

Job Details: 04/17/2026

"Start button failed, preventing unit from starting. Replaced start button then tested. Repair successful."

We serviced a

KITCHENAID DISHWASHER

Model KDFS224SPS0

Near Rochester, New York 14616

DeVaughn C

Job Details: 04/17/2026

"Customer reports since previous visit, door system stays out after cycles, and clean light not coming on. Ran diagnostic cycle. Excessive suds present after cycle. Door opening system operating as designed. Contacted Whirlpool Technical. Agent states excessive suds from detergent could be causing leaks, recommends changing detergent if problem persists. Unit functioning as designed at this time. CASE NO. 23242243"

We serviced a

GENERAL ELECTRIC DRYER

Model GTD38GASW0WS

Near East Rochester, New York 14445

Jeremy

Job Details: 04/17/2026

Replaced timer and start switch. Blower damaged during motor repair. Ordering motor and blower assembly.; ordrng 1 WE17X24535 (Motor and Blower)

We serviced a

WHIRLPOOL RANGE

Model MFGS6030RZ0

Near Pittsford, New York 14534

Trevor

Job Details: 04/17/2026

Installed new DSI module and electrode. Tested okay. In warranty.

We serviced a

WHIRLPOOL WASHER

Model WTW5020SW0

Near Rochester, New York 14619

Ben H

Job Details: 04/17/2026

Replaced control board for intermittently not powering on and tested unit for proper operation

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SKZ0

Near Rochester, New York 14625

Trevor

Job Details: 04/17/2026

Dispenser soap door will not stay closed when pressed in. The locking mechanism is binding up and not moving freely. Disassemble door to access moving parts inside dispenser. Freed stuck mechanism and tested okay. Advise customer to use rinse aide as this will assist in lubricating the dispenser pump which is linked to then latch.

We serviced a

WHIRLPOOL DRYER

Model WET4024HW0

Near Rochester, New York 14607

Ben H

Job Details: 04/17/2026

Case number.23241708. Customer complaint is the unit does not run but also when the timer is set to any setting it starts heating automatically without pushing start. Check the element and found a piece of metal showing from the coil to the housing element grounding out and causing the issue. Was able to remove the piece of metal with element still intact and correct ohms reading. Thermal fuse was blown from the excessive heating so I replaced it and tested unit for proper operation; used 1 WP3392519 (FUSE-THERMAL) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBB03

Near Webster, New York 14580

Zach L

Job Details: 04/17/2026

"Compressor seized. Replaced compressor and vacuumed system to 500 microns. Recharged with R600a. Temps and pressures checked good on startup, unit working properly."

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Rochester, New York 14610

Trevor

Job Details: 04/17/2026

Installed new pump hose and tested okay

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Hamlin, New York 14464

Andres V

Job Details: 04/17/2026

"Found fill tube frozen. No ice or water in ice maker mold. I put unit into a diagnostic, did a fill tube heater test tube cleared of all ice and I was able to fill ice maker. Unit not heating tube on its own. ; ordrng 1 W11636543 (UI)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Fairport, New York 14450

Jeremy

Job Details: 04/17/2026

Replaced drum and rings. Unit checks good.

We serviced a

MAYTAG REFRIGERATOR

Model WRF757SDHZ04

Near Rochester, New York 14612

Andres V

Job Details: 04/17/2026

"Replaced the evap fan. Turned unit back on, unit no longer making loud noise."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF577KPS02

Near Pittsford, New York 14534

Jeremy

Job Details: 04/17/2026

Replaced icebox fan. Different noise now present coming from damper. Ordering damper.; ordrng 1 WPW10479155 (Damper)

We serviced a

WHIRLPOOL M/W OTR

Model WMMS3130RZ02

Near Rochester, New York 14612

Andres V

Job Details: 04/17/2026

Could not duplicate issue of unit running with door open. Tested unit multiple times opening and closing door to make sure the door switches get put into right position when door opens.

We serviced a

MAYTAG WASHER

Model MHW3505FW0

Near Rochester, New York 14617

Andres V

Job Details: 04/17/2026

Ran a diagnostic successfully. Theirs a service pointer for this issue thats states if unit is not spinning out to replace control board because unit thinks its out of balance but it is not.

We serviced a

KITCHENAID RANGE

Model KSEG700ESS0

Near Rochester, New York 14609

Trevor

Job Details: 04/17/2026

Bake heating element is burned out. New element is needed.; ordrng 1 W10779716 (Heating element)

We serviced a

GE DRYER

Model GFD65GSPV0DS

Near Irondequoit, New York 14622

DeVaughn C

Job Details: 04/17/2026

Customer reports extended dry times. Venting system passes inspection. Ran timed dry and collected exhaust temps. Unit cycles up to 160° reliably on high heat. Contacted GE Technical. Agent states unit is functioning as designed.CASE NO. 21089026

We serviced a

KITCHENAID RANGE

Model KGSS907SSS02

Near Webster, New York 14580

Andres V

Job Details: 04/17/2026

Spark Ignitor will spark and light a small flame for a few seconds. Cleaned out burner tube and orfice. Spoke to techline we think that solenoid is not opening all the way causing poor flow of gas. Case# 23247158; ordrng 1 WP9763716 (Valve)

We serviced a

WHIRLPOOL WASHER

Model WTW4107SW0

Near Victor, New York 14564

Jeremy

Job Details: 04/17/2026

Water valve is separating causing water to leak from machine.; ordrng 1 W11797439 (Water Valve)

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model CGE29DP2TDS1

Near Canandaigua, New York 14424

Jeremy

Job Details: 04/17/2026

"Ice production is slow, temps check good. Ordering icemaker.; schdld next appmnt for 4/21 TUE !"

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model PFQ97HSPV1DS

Near Rochester, New York 14609

Ben H

Job Details: 04/17/2026

Customer complaint is no water coming into the unit. Tested unit and found the valves receive power and hum but do not open. Checked water supply and found the shut offs were turned off. Turned on shut offs and tested unit for proper operation

We serviced a

GENERAL ELECTRIC WASHER

Model GFW850SPN1DG

Near Canandaigua, New York 14424

Jeremy

Job Details: 04/17/2026

Unit leaking small amount from door. Found excessive suds after filling with no added detergent. Advised customer to use 'less' option on smart dispense and to run unit empty and no detergent to flush residual detergent. Updated firmware with smarthq. Returned unused parts.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH09

Near Rochester, New York 14621

Ben H

Job Details: 04/17/2026

Customer complaint is unit does not cool. Found Drain tube frozen causing ice buildup preventing cold air from going to the fridge. Defrosted unit and Unit is now working properly

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model PGE29BYTEFS

Near Rochester, New York 14624

Trevor

Job Details: 04/17/2026

Installed new door closing cam and replaced what a pitcher eassembly. Test ok.

We serviced a

GENERAL ELECTRIC RANGE

Model GRF500PVSS

Near Henrietta, New York 14467

Trevor

Job Details: 04/17/2026

Customer complaint that the oven lights turn on and won't turn off wasn't evident during the visit. Also customer complaint of oven taking long to heat wasn't evident. This seems to be a software electrical issue. Firmware update was available for unit which included touchpad sensitivity and temperature display improvements. Upgraded software to latest version.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Webster, New York 14580

Andres V

Job Details: 04/17/2026

This address is a business strip and no one knew of a David or needed service. The phone number I called was for a different business that didnt know what I was talking about.

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Rochester, New York 14609

DeVaughn C

Job Details: 04/17/2026

"Replaced valve, lid latch, bezel, then tested. Repair successful."

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB1

Near Rochester, New York 14609

DeVaughn C

Job Details: 04/17/2026

Replaced hinges then tested. Repair successful.

We serviced a

MAYTAG WASHER

Model MVW5435PW1

Near Hilton, New York 14468

DeVaughn C

Job Details: 04/17/2026

Replaced control then calibrated. Repair successful.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Ontario, New York 14519

Andres V

Job Details: 04/17/2026

Replaced all 4 suspension rods. Customer is to do a full sized load and monitor.

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP670SGV1BB

Near Ontario, New York 14519

Andres V

Job Details: 04/17/2026

Bottom of Spray arm melted causing leaks. ; ordrng 1 WD22X33499 (Spray arm) and 1 WD12X25864 (Spray arm adapter) and 1 WD05X35098 (Element)

We serviced a

GENERAL ELECTRIC WASHER

Model GFW850SPN5RS

Near Hilton, New York 14468

DeVaughn C

Job Details: 04/17/2026

Customer reports unit does not get past sensing. F50 (Inverter Fault) & F3 (Locked Rotor) error codes stored. Unit will not spin or agitate in diagnostics. Inverter board and motor should be replaced. ; ordrng 1 WH22X38837 (Inverter Board) and 1 WH03X29524 (Motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636SV00

Near North Chili, New York 14514

Ben H

Job Details: 04/17/2026

Customer complaint of a buzzing noise during operation. I was unable to replicate the noise but I did notice the unit was jacked up on the left-hand side so I re-leveled it and customers to use and monitor

We serviced a

WHIRLPOOL WASHER

Model MFW7020RU0

Near Brockport, New York 14420

DeVaughn C

Job Details: 04/17/2026

"Unit locked with items inside upon arrival. Connected power & unit was unresponsive. Manually unlocked door & unit drained. F5E3, F8E1, F0E2, & F9E1 stored. Discovered blockage in drain pump trap. Removed blockage then tested. Repair successful."

We serviced a

GENERAL ELECTRIC MICROWAVE

Model CWL112P2R1S1

Near Canandaigua, New York 14424

Jeremy

Job Details: 04/17/2026

"Replaced control panel and PCB. Unit tested good then after installation failed again. Called TAG, advised to replace PCB, control panel, DC supply and wire harness.; ordrng 1 WB27X42536 (Power Cord) and 1 WB27X42533 (Main Harness) and 1 WB27X42527 (PCB) and 1 WB27X42909 (Console) and 1 WB27X42538 (DC PCB)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHW0

Near North Chili, New York 14514

Ben H

Job Details: 04/17/2026

Customer complaint is unit is leaking. Tested unit and found excessive sudsing. Customer is using alternative soap. Cleaned out dishwasher and recommended customer change soap

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Henrietta, New York 14467

Trevor

Job Details: 04/17/2026

Installed new wash pump assembly and tested. Leaking from loose hose triggered a diverter leak error. Secured loose hose and advised customer to let moisture dry out to eliminate the error.

We serviced a

GE WASHER

Model GFW550SSN2WW

Near Honeoye Falls, New York 14472

Jeremy

Job Details: 04/17/2026

"Pressure tube disconnected. Connected pressure tube, checked good."

We serviced a

SPEED QUEEN WASHER

Model AWN432SP113TW04

Near Rochester, New York 14625

Andres V

Job Details: 04/17/2026

"Double checked new cycle selector. Pressure hose is connected at tub and pressure switches, found no air leak in hoses, there are no kinks. There does appear to be 2 pressure switches; one on the selector and a second on the control housing. ; ordrng 1 B12548401 (Pressure switch)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, New York 14612

Zach L

Job Details: 04/16/2026

"Replaced upper and lower spray arms. Tested with clear door, unit working properly."

We serviced a

KITCHENAID DISHWASHER

Model KDPS324SPS0

Near Brockport, New York 14420

DeVaughn C

Job Details: 04/16/2026

"Replaced control, harness, then tested. Repair successful."

We serviced a

WHIRLPOOL DRYER

Model WED8127LC3

Near Brockport, New York 14420

DeVaughn C

Job Details: 04/16/2026

"Unit will not turn on. Proper voltage going to unit, control board indicator is illuminated. User interface will not respond to functions. User interface should be replaced. ; rqstng P&A on 1 W11778760 (User Interface)"

We serviced a

WHIRLPOOL WASHER

Model WFW9500TW02

Near Rochester, New York 14626

DeVaughn C

Job Details: 04/16/2026

Door hinge failed and should be replaced. Customer requesting DIY. ; ordrng 1 WP8183202 (Hinge (Ship Customer Direct))

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Spencerport, New York 14559

Zach L

Job Details: 04/16/2026

Customer experiencing intermittent fan noise and intermittent freezing in bottom of RC section. Unable to replicate failure during visit. Customer had recording of noise. Issues possibly caused by failure of RC evap fan intermittently unable to circulate air.; ordrng 1 W11610999 (RC evap cover)

We serviced a

GENERAL ELECTRIC DRYER

Model GUD27ESSM1WW

Near Webster, New York 14580

Andres V

Job Details: 04/16/2026

Found broken door switch wire. Found no continuity at the connector but door switch does have continuity. I was able to bypass door switch unit started to work and heat. ; rqstng P&A on 1 WE08X29053 (Harness)

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS09

Near Rochester, New York 14609

Trevor

Job Details: 04/16/2026

Customer complaint is that the vent fan is vibrating and noisy. Removed microwave and checked for any thing loose. Secured loose wall support with additional screws at the top portion. Reinstalled and tested quieter

We serviced a

WHIRLPOOL MICROWAVE

Model WMMS3330RZ01

Near Rochester, New York 14613

Trevor

Job Details: 04/16/2026

Installed new touchpad control. Tested okay.

We serviced a

KITCHENAID RANGE

Model KFGG500ESS0

Near Penfield, New York 14526

Trevor

Job Details: 04/16/2026

Customer claims the oven gave off a strange smell even though it wasn't turned on. Customer was using cooktop burner. Check oven and the only error code displayed was f2e1 indicating stuck keypad . Advise customer that the smell might have been from spillage of liquid or food in the oven cavity. Saw evidence of burnt residue on oven burner. Reset oven controls in diagnostics. Oven reach 350° with no problem.

We serviced a

GE WASHER

Model GFW550SSN2WW

Near Honeoye Falls, New York 14472

Jeremy

Job Details: 04/16/2026

"Washer not draining, control is unresponsive and drain pump running continuously. Ordering control.; ordrng 1 WH22X38697 (Control) and 1 Sh15 (Shipping)"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model CDT858P3VD1

Near Walworth, New York 14568

Trevor

Job Details: 04/16/2026

"Installed new so spray arm, rack wheels and heating element as per TSB. Tested okay.."

We serviced a

WHIRLPOOL DRYER

Model WED4107SW0

Near Rochester, New York 14615

DeVaughn C

Job Details: 04/16/2026

"Unit will not heat. Power is present at outlet, but not at the unit. Outlet must be replaced. Unit functioning as designed at this time."

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP670SYV6FS

Near Webster, New York 14580

Zach L

Job Details: 04/16/2026

"Replaced diverter disc. Unable to test, no water or power."

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Webster, New York 14580

Andres V

Job Details: 04/16/2026

Replaced the gearcase. Calibrated unit and ran a diag cycle. Unit is working properly.

We serviced a

WHIRLPOOL OVEN

Model KFGD500ESS04

Near Rochester, New York 14618

Trevor

Job Details: 04/16/2026

Replaced faulty bake ignitor; used 1 12400035 (Ignitor kit) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near West Henrietta, New York 14586

Ben H

Job Details: 04/16/2026

"Customer complaint is in doesnt advance past rinse. Found belt and cam worn out. Replaced belt and cam and tested unit for proper operation ; used 1 W10721967 (CAM), and 1 W11239857 (BELT) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, New York 14621

DeVaughn C

Job Details: 04/16/2026

"Customer reports unit fills, but will not continue cycle. Unit unplugged, drain hose routed into low pipe, and severely unleveled upon arrival. Unable to pull error codes. Rerouted drain hose & verified pressure hose is clean and clear. Unit completed diagnostic test cycle with no issues. Started normal wash cycle with items. Unit completed sensing and proceeded into wash. Unit testing good at this time."

We serviced a

GENERAL ELECTRIC DRYER

Model HTX26EASW0WW

Near Rochester, New York 14621

Andres V

Job Details: 04/16/2026

Replaced the timer and temp selector.

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0AS04

Near West Henrietta, New York 14586

Ben H

Job Details: 04/16/2026

Case number. 23228544 customer had electrician check out how supply and they said there is no issues. Tested L1 at the unit and Only found 80v Called Tech Line and they advised to check the junction box and if there is still only 80 V customer will have to call back the electrician. I am unable to remove the unit completely from the wall and will require a second person to check junction box; schdld next appmnt for 4/23 THU !

We serviced a

GENERAL ELECTRIC RANGE

Model JBS60DKCBB

Near Rochester, New York 14623

Ben H

Job Details: 04/16/2026

Replaced broken element

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF535PSR7SS

Near Rochester, New York 14604

Ben H

Job Details: 04/16/2026

Customer complaint is unit does not drain found power going to the drain pump but the drain pump would not respond. Replaced drain pump and tested unit and it drains but very slowly. Cleaned out entire drain hose and the issue still remains. Check valve is not opening properly so I ordered a new drain hose; ordrng 1 WD24X27723 (Drain hose)

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GTS22KGNDRWW

Near Rochester, New York 14626

Andres V

Job Details: 04/16/2026

Dropped door/badge off at Orvilles

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Webster, New York 14580

Zach L

Job Details: 04/16/2026

Replaced sump assy and tested

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14625

Jeremy

Job Details: 04/16/2026

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Fairport, New York 14450

Jeremy

Job Details: 04/16/2026

"F7E4 and F7E1 codes, unit will not run a cycle. Verified harness continuity and shifter tests good. Motor windings not shorted and have correct resistance. Unit needs control board. Quoted for control, customer wants time to consider before proceeding with repair."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Webster, New York 14580

Zach L

Job Details: 04/16/2026

"F9E1 long drain error. Found drain pump wire broken. Replaced harness and installed clip per service pointer. Tested, unit working properly.; used 1 W11643701 (HARNS- WIRE), and 1 W11284522 (CLIP) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Webster, New York 14580

Zach L

Job Details: 04/16/2026

"Unit in defrost cycle when arriving for appointment. Unit is entering defrost cycle properly, frost is building up excessively and unit is unable to keep up. Found crease in door gasket creating gap and allowing humid air into unit. Defrosted coils, heated and gasket molded gasket into correct shape."

We serviced a

WHIRLPOOL WASHER

Model WTW4107SW0

Near Fairport, New York 14450

Ben H

Job Details: 04/16/2026

Replaced main control lid lock and encoder For intermittent failure. Calibrated unit and tested for proper operation; dspstn on spec-tagged invntry: 1 W11513248 LATCH

We serviced a

MONOGRAM RANGE

Model ZGU366NT2SS

Near Pittsford, New York 14534

Trevor

Job Details: 04/16/2026

Customer says that burner caps and base of cooktop unit are discolored and would like them replaced. Need to confirm if covered and proper care and maintenance.; rqstng P&A on 4 WB16X32876 (Burner caps)s

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Fairport, New York 14450

Jeremy

Job Details: 04/16/2026

Unit making high pitched squeak during spin. Oil leaking from gearcase. Needs gearcase.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10902814 (Washplate)

We serviced a

WHIRLPOOL DRYER

Model WED4720RW0

Near Fairport, New York 14450

Jeremy

Job Details: 04/16/2026

"Customer unable to start dryer. Instructed customer on control panel operation, unit checks good."

We serviced a

WHIRLPOOL WASHER

Model MHW5630HC3

Near Brockport, New York 14420

Andres V

Job Details: 04/16/2026

Put Washer on a drain pan.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Henrietta, New York 14467

Ben H

Job Details: 04/16/2026

Replaced leaking valve and hose and tested unit for proper operation with no leaks; dspstn on spec-tagged invntry: 1 WP596669 CLAMP

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Brockport, New York 14420

Andres V

Job Details: 04/16/2026

Installed new heating element. Tested it on a timed dry. Unit is heating now ; dspstn on spec-tagged invntry: 1 WP3387747 ELEMENT

We serviced a

WHIRLPOOL RANGE

Model GFG474LVS0

Near Brockport, New York 14420

Andres V

Job Details: 04/16/2026

"Tested bake cycle multiple times, each attempt lit the burner on the first try. Burner cycled properly, and smelled no odor of gas. If customer calls back order part number WP9758079(spark igniter)"

We serviced a

GE WASHER

Model GTW335ASN1WW

Near Rochester, New York 14617

DeVaughn C

Job Details: 04/16/2026

"Customer reports unit will not start cycles. Most recent error code F5 (Mode Shifter). Lid lock and agitation passed testing in diagnostics. Excessive noise present when shifting from agitate to spin, and during spin. Discovered large oil leak, causing excessive noise during spin. Installed firmware update. Gearcase and shifter should be replaced. Customer declined further repair at this time."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Rochester, New York 14624

Andres V

Job Details: 04/16/2026

Replaced control board. Tested to verify proper operation. Unit is working properly.

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD24ESSMWW

Near Canandaigua, New York 14424

Jeremy

Job Details: 04/16/2026

"Unit is leaking. Found pressure hose disconnected from tub. Reconnected pressure tube, unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Bloomfield, New York 14469

Jeremy

Job Details: 04/16/2026

Replaced freezer door. Checks good.

We serviced a

GENERAL ELECTRIC DRYER

Model HTX26EASW0WW

Near Rochester, New York 14612

DeVaughn C

Job Details: 04/16/2026

Unit would not start. No power coming from outlet. Discovered breaker was turned off. Turned on breaker then tested. No further repair needed.

We serviced a

GE WASHER

Model GFW550SSN2WW

Near Honeoye Falls, New York 14472

Jeremy

Job Details: 04/16/2026

"Washer not draining, control is unresponsive and drain pump running continuously. Ordering control.; ordrng 1 WH22X38697 (Control) and 1 Sh15 (Shipping)"