We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Rochester, NY 14624
Dave L
Job Details: 06/03/2022
Replaced console and valve due to unit not starting. Testing ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ01
Near Rochester, NY 14624
Dave L
Job Details: 06/03/2022
Found air returns iced over preventing the fresh food section from cooling. Removed ice from returns and verified doors were sealing.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Irondequoit, NY 14617
Dave L
Job Details: 06/03/2022
Replaced failed Mcu. Unit tested ok
We serviced a
WHIRLPOOL WASHER
Model MVWB950YG0
Near Rochester, NY 14612
Dave L
Job Details: 06/03/2022
"Unit has a slight clunk sorting agitation. Rechecked bearing work that was recently done. Bearing is straight and tight. Re fastened hub, rotor, stator, and shaft. Customer to monitor"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Seneca Falls, NY 13148
Chuck
Job Details: 06/03/2022
"Long drying times. I preformed an air test and the unit failed , then i took the vent off and preformed the test again, unit passed. I measured the high and low temps , the unit is preforming as it should. The problem is with the customers dryer vent. I suggested to the customer to call a vent cleaning service. Unit tested good"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Seneca Falls, NY 13148
Chuck
Job Details: 06/03/2022
Over the stove light is not working. Ordering control W11545876. ; ordrng 1 W11545876 (Control)
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Rochester, NY 14609
Andres
Job Details: 06/03/2022
Replaced panel on unit. ; dspstn on spec-tagged invntry: 1 W10585645 PANEL- CNTRL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Webster, NY 14580
Andres
Job Details: 06/03/2022
"Customer stated unit was not cooling. Diagnosed unit and found fan to be seized. Put unit into a dianostct mode and uses test number 3 to run fan, Motor is getting voltage but does not spin. Unit needs new fan motor.; ordrng 1 WP2315549 (Fan motor)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Rochester, NY 14625
Andres
Job Details: 06/03/2022
Replaced motor and actuator on unit. Tested unit but was still getting same result. I called whirlpool back to ask if what else could be going on. They had me test capacitor and found that it is reading open.; ordrng 1 W11395618 (Capacitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Webster, NY 14580
James
Job Details: 06/03/2022
Replaced gasket and molded to freezer. Customer is to monitor.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Penfield, NY 14526
Andres
Job Details: 06/03/2022
Put clips on to hold kickplate.
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Honeoye, NY 14471
Jeremy
Job Details: 06/03/2022
Replaced infinite switch for burner staying on high. Unit checks good.
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Rush, NY 14543
Jeremy
Job Details: 06/03/2022
"Customer stated unit is loud during spin. Ran diagnostics, found no stored error codes and all functions check good. No abnormal noises noticed. Explained to customer about loading unit properly and noises to be expected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM00
Near East Rochester, NY 14445
Andres
Job Details: 06/03/2022
Customer stated unit was not making ice. Diagnosed unit and found that door switch was not working properly. Switch had some frost around it. Took switch out and cleaned it up. When I reconnected it light came on and ice maker started cycling. Ice maker working properly now.
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS11
Near Webster, NY 14580
James
Job Details: 06/03/2022
Replaced control and tested. Unit functions properly.
We serviced a
FRIGIDAIRE DRYER
Model n/a
Near Irondequoit, NY 14609
James
Job Details: 06/03/2022
"Label has worn off. Timer sticks, felt loose around front panel, two knobs missing. Reglued felt and cleaned blower housing. Need timer and quoted to replace vent. Customer opted not to repair. 481.00 total; ordrng 1 131930600 (Timer) and 1 Sh15 and 1 PM08X10085 (Vent)"
We serviced a
GE DISHWASHER
Model GDT545PSJ6SS
Near Rochester, NY 14607
James
Job Details: 06/03/2022
Unit non responsive. Reset power and ui started working. Tested wash cycle. Replaced control and checked connections. Unit functioning after repair. If problem persists replace ui. Atec warranty.
We serviced a
GE DRYER
Model DBXR453ET5WWY
Near Rochester, NY 14620
James
Job Details: 06/03/2022
Sc on washer. Dryer doesn't heat on timed and starting to squeak. Bearing worn in front and rear. Timer not rotating. ; ordrng 1 WE49X20697 (Kit) and 1 WE25M40 (Bearing) and 1 WE4M188 (Timer)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Newark, NY 14513
Chuck
Job Details: 06/02/2022
"Dryer not heating. Thermal fuse tested good , heating element tested good, all thermostats tested good. Outlet is not putting out 240v. Outlet tested bad. I advised the customer to call an electrician. Customer instruct."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Geneva, NY 14456
Chuck
Job Details: 06/02/2022
"Customer stated that Unit turned on by itself. I plugged unit in and it was flashing sensing, after canceling the cycle the drain pump kicked on. The unit would not allow me to go into diagnostic mode. I inspected the pressure hose and made sure it was free of debris. Outlet tested good. I called tech line and they suggested i order control W11116590. SR#7733786602 I quoted the customer for the control and she needed to talk to her husband about it as they might just purchase a new unit. They will call if they want to go forward with repair."
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Rochester, NY 14621
James
Job Details: 06/02/2022
"Front burners are inconsistent yo ignite. Customer said they heard igniters while using oven. Checked power and cleaned burners, problem remains. ; ordrng 1 W10820758 (Manifold) and 3 WPW10636224 (Burner)s and 1 W11550283 (Lf) and 1 W10861724 (Rf)"
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near Rochester, NY 14621
James
Job Details: 06/02/2022
Replaced door and filter. Unit functions properly.
We serviced a
KITCHENAID 50#IM 18' FS
Model KUIS15NRTW2
Near Rochester, NY 14614
James
Job Details: 06/02/2022
"Unit ran one cycle and stopped. Tested and recirculating pump not running. Pump short cycling if wires are moved. Replaced pump assembly and cleaned sump. Tested cycle and now theres no power to pump. Diagnostics wont cycle pump. Ordering control. Sc warranty. ; used 1 Sh15, and 1 WPW10141364 (Control) from stock"
We serviced a
GE REFRIGERATOR
Model GFE29HMEEES
Near Pittsford, NY 14534
James
Job Details: 06/02/2022
Unit freezing in ff section bfan locked motor. Freed fan and it started working but making grinding noise. Need fan and defrost evap. ; ordrng 1 WR60X26866 (Fan) and 1 Sh15
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Rochester, NY 14610
James
Job Details: 06/02/2022
Replaced mullion and tested.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Rochester, NY 14610
James
Job Details: 06/02/2022
Unit not making ice. Motor is jammed halfway through harvest cycle. Need icemaker assembly. ; ordrng 1 W10884390 (Icemaker) and 1 Sh15
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS3
Near Rochester, NY 14622
James
Job Details: 06/02/2022
Unit not drying and water spots inside dishwasher. 7-1 heater error. Found spray arms not rotating and heater not turning on. Found heater harness starting to melt inside control. Need control. Recommend not using dishwasher. ; ordrng 1 W10875442 (Control) and 1 Sh15 and 1 WPW10605057 (Sump)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEB7
Near Rochester, NY 14620
Andres
Job Details: 06/02/2022
"Replaced ice maker on unit. Ice maker called for water, informed customer that ice make take up to 24hrs to cycle.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Geneva, NY 14456
Chuck
Job Details: 06/02/2022
Customer stated that unit would not start a cycle. Error code F8E1-long fill. I inspected water connections and cleaned the screens in the water hose. I ran a successful diagnostic test cycle in which the unit operated normally. I also started a normal cycle and the unit advanced into wash. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Geneva, NY 14456
Chuck
Job Details: 06/02/2022
Lighting issues. Freezer light was out and all other lights where dim. I quoted customer for repair and they declined repair because of the cost.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near West Henrietta, NY 14586
Andres
Job Details: 06/02/2022
"Replaced ACU and UI, went to replace harness with bi metal but connection to heater is wrong. Harness has a double plug while heater is a single. Part number is correct but part is different. Re ordering new harness.; ordrng 1 W11566475 (Harness)"
We serviced a
WHIRLPOOL OVEN
Model WFE505W0HW2
Near Rochester, NY 14624
Andres
Job Details: 06/02/2022
"Replaced infinite switch. Plugged unit back in and noticed both lights went away. Tested burner, unit is working properly."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Irondequoit, NY 14609
Andres
Job Details: 06/02/2022
Called customer to inform I was on my way. Customer did not know he was scheduled for today and was not home. Customer says hes going to have rent a center pick up washer so we can work on it there instead of having to go to his house.; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Webster, NY 14580
Andres
Job Details: 06/02/2022
"Customer stated unit was having intermittent issues. Says that unit was not going into final spin but when putting unit into a drain and spin unit does spin but continues to slowly spin at the end and add water. Also says that when he tried to start a normal cycle unit did not give him the countdown. I put unit into a diagnostic mode and checked for stored error codes but did not find any. I ran a diagnostic cycle which ran successfully. Unit seems to be having a communication problem with boards. I tried to see if this ACU could be updated but it cant, ordering new ACU.; ordrng 1 W11322903 (CNTRL- ELEC)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Webster, NY 14580
Andres
Job Details: 06/02/2022
Replaced suspension rods in unit. Leveled unit and ran a diagnostic cycle. Unit is working properly.
We serviced a
MAYTAG DRYER
Model MGD6200KW1
Near Syracuse, NY 13211
Chuck
Job Details: 06/02/2022
Customer stated that the door is hard to close. I adjusted door latch. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hilton, NY 14468
Dave L
Job Details: 06/02/2022
"Freezer is not defrosting. Heater turns on in test 38. Ordering control and UI; ordrng 1 WPW10675033 (Control), used 1 W11330971 (UI) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/02/2022
Found broken roller on left hand adjuster won't stay on track. Ordering adjuster W11551537.; ordrng 1 W11551537 (Left Adjuster)
We serviced a
AMANA MICROWAVE
Model AMV2307PFS07
Near Rochester, NY 14626
Dave L
Job Details: 06/02/2022
Replaced control due to light staying on. Unit tested ok.
We serviced a
MAYTAG DRYER
Model MEDB700BW0
Near Hilton, NY 14468
Dave L
Job Details: 06/02/2022
Replaced open thermal fuse. Vent tested ok.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, NY 14612
Dave L
Job Details: 06/02/2022
The lid hinge screws were backing out preventing the latch from engaging. Tightened screws. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY
We serviced a
KITCHENAID DISHWASHER
Model KDTE204GPS0
Near Victor, NY 14564
Jeremy
Job Details: 06/02/2022
"Customer stated unit will not fill. Checked and found F6E4 for float switch open. Checked for broken wires and continuity of switch. Found material stuck to bottom of float, cleared material unit checks good."
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Fairport, NY 14450
Jeremy
Job Details: 06/02/2022
"Dryer is making squealing noise, replaced idler pulley, unit checks good.; used 1 279640 (PULLEY-IDLER) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14616
Dave L
Job Details: 06/02/2022
Found actuator disconnected from cam. Replaced actuator. Tested ok; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near East Rochester, NY 14445
Jeremy
Job Details: 06/02/2022
"Customer complaint of lower drawer not sliding all the way closed. Found water line coil in back of cabinet obstructing drawer from closing fully. Routed water line correctly, drawer closes properly."
We serviced a
WHIRLPOOL OVEN
Model MGT8800FZ00
Near Greece, NY 14626
Dave L
Job Details: 06/02/2022
The upper oven diffuser was not properly installed Causing it to warp and heat unevenly. Properly installed diffuser and set temperature offset .
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Rochester, NY 14618
Jeremy
Job Details: 06/02/2022
Unit will not recognize that door is shut. Checked continuity of door switch and wires. Needs control board.; ordrng 1 WD21X24900 (Control)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cicero, NY 13039
Chuck
Job Details: 06/02/2022
Unit would not go into a spin. F7E1-basket speed fault. Replaced nidec actuator. Cleared codes. Ran a successful diagnostic test cycle. Unit tested good ; used 1 WPW10006355 (Actuator) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Pittsford, NY 14534
Jeremy
Job Details: 06/02/2022
"Ran diagnostic, found F6E4 for float switch open. Checked and found housing not clipped shut causing switch to intermittently open during wash. Secured housing, unit checks good."
We serviced a
MAYTAG REFRIGERATOR
Model MZD2766GEW
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 06/02/2022
"Ice Maker was leaking water over edges due to ice build up on fill tube, Defrosted fill tube and ice maker."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Baldwinsville, NY 13027
Chuck
Job Details: 06/02/2022
Customer concerned about the volume of the cycle Signal. No codes. Unit completed a diagnostic cycle normally. The cycle signal volume is set to the highest setting (3). I explained to the customer that there is no way to increase the volume past 3. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Lyons, NY 14489
Chuck
Job Details: 06/02/2022
Ice maker is not making ice constantly. Inspected all connections and could not see any breaks in the harness but i cant rule out the harness in the door. Ice maker W10873791 Customer wants to hold off on repair.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Rochester, NY 14609
Andres
Job Details: 06/01/2022
Got POP and ordered door.; ordrng 1 LW10680726 (Door)
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Rochester, NY 14609
Andres
Job Details: 06/01/2022
Double ticket.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Rochester, NY 14609
Andres
Job Details: 06/01/2022
Customer stated unit was not responding to commands. I put unit into a diagnostic mode and checked for error codes no codes were stored. Ran a diagnostic cycle which ran successfully. I put unit into a normal cycle and watched it cycle advanced and is working properly.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Syracuse, NY 13204
Chuck
Job Details: 06/01/2022
"Replaced lower harness. Two new errors codes F6E3- communication error, acu cant hear Mcu and F7E4- basket re-engagement failure. I pulled off rotor and inspected under the unit and nothing appears to be worn. Call tech line and they suggested to replace the gearcase. Ordering gearcase W11449841 and slider W10734521 SR#7733677585 ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
GE REFRIGERATOR
Model TFX22PRXFWW
Near Rochester, NY 14624
Dave L
Job Details: 06/01/2022
Replaced defrost heater assembly and timer due to lower half of coil not defrosting. Completely removed ice from evaporator. ATEC warranty
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Conesus, NY 14435
Jeremy
Job Details: 06/01/2022
"Found center burner orifices in wrong positions causing burner to not function. Switched orifices, unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/01/2022
"Customer stated deli drawer is crooked. Found drawer is not crooked, it leans out when pulled as expected for ease of removal."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Webster, NY 14580
James
Job Details: 06/01/2022
"Unit frozen over after 1 week. Thermostor passed. Defrosted evap and tested fan. Replaced fan and thermistor. Need control for no defrost. ; ordrng 1 W10843055 (Control) and 1 W11089931 (Ui), dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER , used 1 W11033168 (HARNESS) from stock"
We serviced a
GE WASHER
Model GTW220ACK6WW
Near Rochester, NY 14608
Andres
Job Details: 06/01/2022
Customer stated unit was not spinning. Diagnosed unit and found lid lock was broken. Unit needs new lid lock.; ordrng 1 Wh08x32697 (Lid lock)
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near Irondequoit, NY 14617
Dave L
Job Details: 06/01/2022
Cleaned plugged orifice that was preventing f the left front burner from igniting. Tested ok.
We serviced a
GE OVEN
Model JRP28JBB
Near Irondequoit, NY 14617
Dave L
Job Details: 06/01/2022
Customer concerned with operation of elements. Found oven to be working ok. Customer stated that the broil element came on during bake cycle. Customer is going to monitor. Return with control and overlay if the issue continues.
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Rochester, NY 14615
Dave L
Job Details: 06/01/2022
Found unit is drain lockout. Drain hose was inserted down into the standpipe into the trap. Pulled drain hose out and fastened properly. Customer to monitor.
We serviced a
WHIRLPOOL DRYER
Model WED7120HC0
Near Webster, NY 14580
James
Job Details: 06/01/2022
"Drum light will not turn off. Reset control and checked connections. Need control, ui and bulb. ; ordrng 1 W11441686 (Control) and 1 W11419059 (Ui) and 1 WP22002263 (Bulb)"
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDEM01
Near Webster, NY 14580
James
Job Details: 06/01/2022
Unit not cooling freezer and ff section about 50 degrees. Ran test 4 have almost no frost pattern in freezer and blowing warm air. Sealed system leak. ; ordrng 1 W11492867 (Evap) and 1 W10779331 (Compressor) and 1 W11506635 (Access) and 2 W11506619 (8mm)s and 2 W11504445 (54)s and 2 W11504424 (8-1.8)s and 2 11506621 (Lok)s and 2 W11504433 (64)s
We serviced a
WHIRLPOOL RANGE
Model WEG760H0DS0
Near Rochester, NY 14609
James
Job Details: 06/01/2022
Replaced cooling fan and preheated oven to 350. Unit functions properly. One year warranty on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GPS0
Near Fairport, NY 14450
Jeremy
Job Details: 06/01/2022
"Replaced leaking fill valve, and lower wash arm,upper spray arm due to not spraying water properly. Tested unit. United checked good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2CHQXVQ02
Near Rochester, NY 14609
James
Job Details: 06/01/2022
Ice dispenser not working. Door gasket ripped on bottom of freezer. Door gasket starting to tear on ff Door. Need gaskets and switch holder. Customer opted not to repair. ; ordrng 1 W10841140 (Adhesive) and 1 WP2180226 (Bracket) and 1 2159073 (Gasket ff) and 1 2159072 (Gasket freezer)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Greece, NY 14626
Dave L
Job Details: 06/01/2022
Found small leak at coldWater supply hose on shut off. Tightened until it went away. Puller was loose again. Applied thread sealer and re fastened. Tested ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Rochester, NY 14626
Dave L
Job Details: 06/01/2022
Replaced damaged console that was causing selections difficult to read. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM11
Near Rochester, NY 14626
Dave L
Job Details: 06/01/2022
Replaced control and UI due to unit not cooling. Customer to monitor. ; ordrng 1 Sh (Sh)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW03
Near Brighton, NY 14610
Andres
Job Details: 06/01/2022
Customer stated unit was making a strange noise. Diagnosed unit but could not duplicate noise. Checked fans but did not see anything out of the ordinary. Told customer to monitor unit and if they notice temperature change then to let us know.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Rochester, NY 14626
James
Job Details: 06/01/2022
Tested unit. Diagnostics showed thermostat open. Replaced control and tested. Thermostat showed closed circuit. Unit functions properly. One year warranty on repair.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Syracuse, NY 13208
Chuck
Job Details: 06/01/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW3
Near Syracuse, NY 13204
Chuck
Job Details: 06/01/2022
"Customer stated they saw water coming from underneath the unit after a large load of laundry . No codes. Ran a several diagnostic tests and could not duplicate the water coming from the unit. I did notice that the bottom of the glass on the door had some buildup on it, cleaned off the buildup. I inspected drain pump and it tested good. Unit tested good. Customer instruct"
We serviced a
WHIRLPOOL MICROWAVE
Model MMV4207JZ0
Near Hilton, NY 14468
Dave L
Job Details: 06/01/2022
The upper element relay has a coldSolder joint. Display was not operating but was working ok when I arrived. Returning with control and display; ordrng 1 W11391718 (Control)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Syracuse, NY 13219
Chuck
Job Details: 06/01/2022
"Customer noticed water on the right hand side of washer. Error code F0E7- load detected while running clean washer cycle. Ran a diagnostic test cycle and discovered that the water was coming from the inlet valve connection, tightened connection. Unit tested good"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Syracuse, NY 13209
Chuck
Job Details: 06/01/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; used 1 W11537778 (Heater) from stock
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Port Byron, NY 13140
Chuck
Job Details: 06/01/2022
"Unit will not advancing past fill. Codes F2E1-stuck key, F8E1-long fill. Water valve tested bad. Ordering water valve W11210463. ; ordrng 1 W11210463 (Valve)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Baldwinsville, NY 13027
Chuck
Job Details: 06/01/2022
Customer is still concerned about the grimy buildup on tub and now she noticed a sticky spot and scratch marks on the agitator. I did confirm the marks on the agitator ( took pics) but there is nothing in the unit that would cause that. The marks on the agitator are cosmetic. No codes. Unit tested good I could not document with tech line as there systems where down.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ
Near Clay, NY 13041
Chuck
Job Details: 06/01/2022
Customer canceled service
We serviced a
GE MICROWAVE
Model JKP90SP4SS
Near Fairport, NY 14450
Jeremy
Job Details: 06/01/2022
Replace lower oven control for no display. Unit checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Fairport, NY 14450
Jeremy
Job Details: 06/01/2022
"Replaced warped tub gasket. Test unit, unit checks good."
We serviced a
AMANA DRYER
Model NED4655EW
Near Rochester, NY 14609
Jeremy
Job Details: 06/01/2022
Unit is not hooked up in customer home and no cord on the dryer. Unit will need to be hooked up in order to diagnose.; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WHD5090GW0
Near Rochester, NY 14620
Jeremy
Job Details: 06/01/2022
Found filter and evaporator coils packed with lint not allowing proper air flow. Cleaned filters and evaporator coils. Unit checks good.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near West Henrietta, NY 14586
Jeremy
Job Details: 06/01/2022
Replaced control and UI for F2E2 error code. Unit checks good.; dspstn on spec-tagged invntry: 1 W11510463 CNTRL- ELEC
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near West Henrietta, NY 14586
Jeremy
Job Details: 06/01/2022
"Customer stated unit was leaking from back. Checked and found unit leaking from heater bushing. Unit is part of special project, replaced heater in accordance with special project. Unit checks good. Special Project code S17304.; used 1 W11537778 (ELEMENT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Victor, NY 14564
Andres
Job Details: 06/01/2022
Customer stated unit was not cooling properly. Diagnosed unit and found evaporator covered in ice and frost causing fan to not be able to turn. Put unit into a diagnostic mode and activated heater. Heater turned on and is working. Unit is having a defrost issue. Reccomend replacing thermistor.; ordrng 1 WPW10384183 (Thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW00
Near Macedon, NY 14502
Andres
Job Details: 06/01/2022
Customer stated unit was frosting up in the back causing fan blade to hit frost. Diagnosed unit and did find evaporator covered in frost. I put unit into a diagnostic mode and tested heater. Heater turned on and is working properly. Examined thermistor and noticed that it their was some residue on it causing it not to sense right. Replaced thermistor.; used 1 WPW10383615 (Thermistor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Fairport, NY 14450
Andres
Job Details: 06/01/2022
Customer stated unit stopped making ice after two bin fulls. She called Best buy they came out and replaced the door. I diagnosed unit but could not find issue. Called whirlpool to ask what number test it was for the fill ice tray because the tech sheet did not have it. They had me run a few test and found that theirs a wire that's not making connection because unit did not fill or cycle but after trying again it did. Unit needs new door.; ordrng 1 W11566703 (Frzr door)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Canandaigua, NY 14424
Jeremy
Job Details: 05/26/2022
Checked and found F0E2 error for oversuds. Customer stated it is possible their daughter used powder oxi in dispenser drawer. Could not find any leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Webster, NY 14580
James
Job Details: 05/26/2022
Unit not sealing in center of freezer gasket. Ordering gasket; ordrng 1 W10571967 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near Geneva, NY 14456
Andres
Job Details: 05/26/2022
Defrosted evaporator completely and installed new heating element. Warned customer that ice make take up to 24hrs to produce.
We serviced a
JENN AIR RANGE
Model JES9860AAW
Near Webster, NY 14580
James
Job Details: 05/26/2022
Replaced all recepticals and rf infinite switch. Tested cooktop and unit functions properly. One year warranty on repair.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Baldwinsville, NY 13027
Chuck
Job Details: 05/26/2022
Customer is concerned about a greasy buildup on the surface of the tub. No codes. I inspected the unit and the buildup is not coming from the unit itself. I was able to rub it off with my finger. I told the customer to clean the unit on the clean washer cycle with affresh and that will remove any dirt residue on the tub. Unit tested good. Customer instruct
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Phelps, NY 14532
Andres
Job Details: 05/26/2022
Customer stated unit would not start. Diagnosed unit and found thermal fuse to be open. Replaced fuse and put unit back together and tested it. Unit working properly.; used 1 Wp3392519 (Thermal fuse) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ00
Near Webster, NY 14580
James
Job Details: 05/26/2022
Unit not cooling ff section due to frozen vents in freezer. Defrosted vents and sealed lower ff liner.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Ontario, NY 14519
James
Job Details: 05/26/2022
Unit not washing and going to done without running full cycle. No error codes. Unit runs and shuts off at 7-2 wash motor error. Disconnected Motor from control and reconnected. 56v to control. Unit now functioning. Customer is to monitor. If problem persists replace control and pump.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Ontario, NY 14519
James
Job Details: 05/26/2022
Unit not spinning out clothes. No errors. Tested and inspected actuator. Recalibrated and ran Diagnostics cycle successfully. Customer is to monitor loads are balanced inside basket. If problem persists replace control.