We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rome, NY 13440
Chuck G
Job Details: 10/17/2023
Customer stated that unit will not start a cycle. Error code F7E1-basket speed fault. After inspecting unit i found that the capacitor tested bad. Replaced capacitor. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. ; used 1 W11428524 (Capacitor) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rome, NY 13440
Chuck G
Job Details: 10/17/2023
Customer stated that lid is not locking. Error code F5E3-Lid Will Not Lock Or Unlock. After inspecting unit i found that the lid lock tested bad. Replaced lid lock. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Sherrill, NY 13461
Chuck G
Job Details: 10/17/2023
"Customer stated that the door is not shutting well and that the dryer is taking a long time to dry a load. Error code F4E4-line voltage error. I confirmed that the unit is getting the proper voltage. I found that the door hinge was loose causing the door not to close properly, i reinstalled door hinge. I preformed an airflow test in which the unit passed. I found that the issue is with the washer not spinning out the loads which is causing longer dry times. Unit tested good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near New Hartford, NY 13413
Chuck G
Job Details: 10/17/2023
"Customer stated that the unit wont shut off or start a cycle, only worked once since installation. Error code F8E4-float switch. I removed water from the drip pan and I ran a diagnostic cycle in which the unit operated as intended. Then i ran a normal cycle for 20 minutes, could not find any leaks. I explained to the customer about how to load the unit and how not to introduce any dish soap into the unit. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Brockport, NY 14420
Dave L
Job Details: 10/17/2023
"Replaced Gearcase slider, rotor stator, clutch and washplate, tested machine in front of staff to verify operation. Tests ok. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS
Near Victor, NY 14564
Jeremy
Job Details: 10/17/2023
Unit not preheating. Found burned out bake element. Needs bake element.; ordrng 1 Sh15 (Shipping)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 10/17/2023
Replaced sump for diverter leak. Unit tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Hilton, NY 14468
Dave L
Job Details: 10/17/2023
Dropped off parts
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ04
Near Utica, NY 13501
Chuck G
Job Details: 10/17/2023
Customer stated that the unit is not cooling. Compressor is drawing 1.05 Amps. Evaporator only has a partial frost pattern and compressor is hot to the touch. Inefficient compressor. Compressor is coved but the lokrings and labor is not. I quoted customer for repair but they declined.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Webster, NY 14580
Andres V
Job Details: 10/16/2023
Customer wants bellow replaced because how dirty it is. ; ordrng 1 W11106747 (Bellow)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Rochester, NY 14609
James
Job Details: 10/16/2023
Unit not cooling below 20. Low side -20 psi. Recharged unit and verified operation. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Rochester, NY 14626
Dave L
Job Details: 10/16/2023
Customer concerned with Italian ice staying soft in freezer. Found freezer at 1degreeF. Repaired broken light switch and adjusted temperature. Recommending getting a bigger load in the freezer to help stabilize temperature during off cycle. If problem persists return in data loggers
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Webster, NY 14580
James
Job Details: 10/16/2023
Rh rack adjuster broken. Replaced adjuster and tested. ; dspstn on spec-tagged invntry: 1 WPW10546503 ADJUSTER
We serviced a
WHIRLPOOL RANGE
Model JGD3430BS00
Near Webster, NY 14580
James
Job Details: 10/16/2023
"Two valves will not turn. None of the burners will ignite. Burners corroded and not getting a good ground. Need manifold, caps and burners. ; ordrng 1 W10575616 (Manifold) and 1 7504P296-60 (Cap lf) and 2 7504P295-60 (Cap rear)s and 1 7504P294-60 (Cap rf) and 1 74007736 (Burner lf) and 2 74007735 (Burner rear)s and 1 74007734 (Burner rf)"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Fairport, NY 14450
Andres V
Job Details: 10/16/2023
Unit would not fully turn on. Drum light would turn on and could see a light on the display but wouldnt display anything. I cycled power and turned unit on. Display came on and its responding to commands. Checked for error codes did not see any. Unit is working properly
We serviced a
GENERAL ELECTRIC RANGE
Model PHS930YPAFS
Near Webster, NY 14580
James
Job Details: 10/16/2023
Control panel intermittent turns off. Led screen is misaligned and you can see light behind panel. Need control panel. ; ordrng 1 WB27X45308 (Panel)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Palmyra, NY 14522
Andres V
Job Details: 10/16/2023
Replaced the belt and belt cover. Calibrated unit. ; dspstn on spec-tagged invntry: 1 WPW10006384 BELT
We serviced a
GE RANGE
Model JB645DK9BB
Near Fairport, NY 14450
Andres V
Job Details: 10/16/2023
Found front left burner sending power to light constantly. Unit needs new burner. ; ordrng 1 WB30X24111 (Burner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Ontario, NY 14519
James
Job Details: 10/16/2023
Unit developing Frost in freezer. Tested hester in diagnostics. Door not sealing tight. Adjusted freezer door. Customer is to monitor. If problem persists replace W10316760
We serviced a
MAYTAG DRYER
Model MED6630HW1
Near Walworth, NY 14568
James
Job Details: 10/16/2023
Motor making grinding noise during cycle. Disassembled unit and replaced belt and rollers. Installed foam under vent duct. Tested unit successfully. ; used 1 4392067 (Kit) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Macedon, NY 14502
James
Job Details: 10/16/2023
Unit ticking randomly. Noise from damper. Installed foam behind damper and cycled it successfully. If problem persists replace damper control.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Greece, NY 14616
Dave L
Job Details: 10/16/2023
"Found open evaporator fan motor. 120vac toMotor harness. Ordering fan motor; ordrng 1 WPW10464673 (Fan), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Rochester, NY 14612
Dave L
Job Details: 10/16/2023
"Replaced rear drum rollers and idler due to noise. Tests ok. ; used 1 279640 (PULLEY-IDLER), and 1 349241T (ROLLER-SUPPORT 2PK) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Rochester, NY 14612
Dave L
Job Details: 10/16/2023
Lid lock is non functional. Lid lock error in diagnostics. Replaced lock. Tested ok; used 1 SH15 from stock
We serviced a
GENERAL ELECTRIC DRYER
Model GTD45EASJ2WS
Near Rochester, NY 14612
Dave L
Job Details: 10/16/2023
Heater terminal is damaged. Ordering heater and lower slide; ordrng 1 WE11X21156 (Heater) and 1 WE01X24546 (Slides)
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ1
Near Webster, NY 14580
Andres V
Job Details: 10/16/2023
"Start button was missing and only repair is replacing the UI panel but it is no longer made. I did notice door is not staying closed because of latch. I replaced the latch, door now stays closed while in a cycle. ; used 1 279570 (Latch and strike) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Webster, NY 14580
Andres V
Job Details: 10/16/2023
Unit is leaking out of the diverter. Unit needs new sump and pump; ordrng 1 W11178672 (Sump and pump)
We serviced a
KITCHENAID RANGE
Model KFDC506JBK01
Near Macedon, NY 14502
James
Job Details: 10/16/2023
Grates cracked. Replaced three. Need one more with circle grate. ; ordrng 1 W11380124 (Grate)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Geneseo, NY 14454
Jeremy
Job Details: 10/16/2023
Unit leaking. Found bellows torn on both sides. Unit needs software update and bellows.; ordrng 1 W11314648 (Bellows) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/16/2023
Replaced control and UI for no operation. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/16/2023
"Unit not making ice, fill tube frozen. Heater works in diagnostics. Ordering control and UI.; rqstng P&A on 1 W11224256 (Control) and 1 W11387387 (UI)"
We serviced a
GENERAL ELECTRIC STACKED LAUNDRY
Model GUD27ESPM1D6
Near Bloomfield, NY 14469
Jeremy
Job Details: 10/16/2023
"Lid not locking, has multiple lid lock failure codes. Found top panel dented causing lid to not close all the way and lid lock unable to engage. Straightened panel and tested, unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS00
Near Penfield, NY 14526
James
Job Details: 10/16/2023
Customer has to leave ; schdld next appmnt for 10/20 FRI !
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Penfield, NY 14526
James
Job Details: 10/16/2023
Unit leaking at lh corner. Adjusted feet and replaced lower spray arm. Customer is to monitor for leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Webster, NY 14580
James
Job Details: 10/16/2023
"Ui turns off by itself. Replaced jazz control and programmed. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ , used 1 Sh15 from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Irondequoit, NY 14617
James
Job Details: 10/16/2023
Need tool to remove basket ; schdld next appmnt for 10/16 MON 5
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS1
Near Penfield, NY 14526
Andres V
Job Details: 10/16/2023
Unit had error code F7E1 for faulty motor. Motor is getting power but not recirculating water. Unit needs new sump and pump.; ordrng 1 W11416362 (Sump and pump)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Brockport, NY 14420
Dave L
Job Details: 10/16/2023
Washer will not spin due to a stripped drive hub. Transmission spline to too corroded to accept new hub. Customer declined to repair
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB
Near Hamlin, NY 14464
Dave L
Job Details: 10/16/2023
"Removed broken bulb fromSocket, replaced bulb, and touched up damaged paint. ; dspstn on spec-tagged invntry: 1 8206232A BULB , used 1 SH15 from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rochester, NY 14626
Dave L
Job Details: 10/16/2023
Drain pump impeller has separated from its shaft. Ordering drain pump. ; ordrng 1 W11399437 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Rochester, NY 14606
Dave L
Job Details: 10/16/2023
Unit was not defrosting due to a poor connection at the defrost heater. Repaired defrost heater connection and replaced thermistor. Customer to monitor ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Manlius, NY 13104
Chuck G
Job Details: 10/16/2023
"Customer stated that door is falling down. After inspecting unit i found that the door cable has broken. Ordering door balancing kit. ; ordrng 1 8194001 (Door balance kit), used 1 SH15 (Shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Cazenovia, NY 13035
Chuck G
Job Details: 10/16/2023
Customer stated that unit is not making ice. After inspecting unit i found that the water line in the door is frozen. I thawed out water line and explained to the customer that the unit needs a new door. I quoted customer for new door but they declined the repair.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Chittenango, NY 13037
Chuck G
Job Details: 10/16/2023
"Replaced console, idler pulley and dryer repair kit. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Chittenango, NY 13037
Chuck G
Job Details: 10/16/2023
Customer stated that for 2 days last week the unit was randomly displaying PO but since then the unit has been operating normally. After inspecting unit all connections on UI and control tested good and outlet tested good. If issue persists order UI W11642011 and control W11556912
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Canastota, NY 13032
Chuck G
Job Details: 10/16/2023
Customer stated that the unit frosting up every week in the freezer compartment and then the fresh food compartment gets warm. After inspecting unit i found that the fan harness tested bad. ordering heater/harness W11650660.; ordrng 1 W11650660 (Heater/harness)
We serviced a
GE DRYER
Model GFD85ESPN1RS
Near Marcy, NY 13403
Chuck G
Job Details: 10/16/2023
Replaced dryer door. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Webster, NY 14580
Andres V
Job Details: 10/16/2023
Unit had error code E5 for ice timed out. When I cycled ice maker unit did not have ice. I filled ice maker with water to check valve. Unit has had issues with ice maker previously. ; ordrng 1 W11658802 (Ice maker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Webster, NY 14580
Andres V
Job Details: 10/16/2023
Unit has F6E1 error code for no response from ACU. You can press buttons on UI but won't respond to commands. I tried to cycle power but was still getting same result. ; ordrng 1 W11672041 (Control) and 1 W11632709 (Ui)
We serviced a
GE REFRIGERATOR
Model PFS23KSHAFSS
Near Fairport, NY 14450
Jeremy
Job Details: 10/16/2023
"Display is flashing 0000 and will not dispense water. Called GE techline and was advised to replace user interface. Quoted for repair, customer unsure about repair at this time. If customer calls back order user interface WR55X20720."
We serviced a
GENERAL ELECTRIC RANGE
Model JGS760SP4SS
Near Rochester, NY 14624
Jeremy
Job Details: 10/16/2023
"Finish on cooktop is wearing away in spots. Unable to clear spots with stainless steel cleaner. Spots are smooth with cooktop, evident finish is wearing. Photos attached, ordering cooktop.; rqstng P&A on 1 WB62X28228 (Cooktop)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near West Henrietta, NY 14586
Jeremy
Job Details: 10/16/2023
"Unit has failed wash motor. Replaced sump and motor assembly, unit tested good.; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR"
We serviced a
AMANA RANGE
Model AGR6303MMW0
Near Piffard, NY 14533
Jeremy
Job Details: 10/16/2023
"Sides, knobs and cooktop are too hot to touch when oven is at temperature. Found oven door not correctly installed causing excessive heat to escape from oven. Installed oven door correctly and tested, tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near New Hartford, NY 13413
Chuck G
Job Details: 10/16/2023
"Customer stated that freezer light is not working. After inspecting unit i found that the light switch was frozen shut, i thawed light switch. Unit tested good"
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW0
Near New Hartford, NY 13413
Chuck G
Job Details: 10/16/2023
Drum not turning. After inspecting unit i found that the belt broke. Replaced belt. Unit tested good; used 1 661570V (Belt) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near New Hartford, NY 13413
Chuck G
Job Details: 10/16/2023
"Customer stated that door is not closing. After inspecting unit i found that the plastic on the door holding the (thimble) hinge in place is broken. Ordering door LW11258450, thimble WP2182181 and badge W11223753; ordrng 1 LW11258450 (SS fresh food door) and 1 WP2182181 (Thimble) and 1 W11223753 (Badge)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Vernon, NY 13476
Chuck G
Job Details: 10/16/2023
Replaced fresh food & freezer thermistor and air tower. I asked customer to monitor. Unit tested good
We serviced a
GENERAL ELECTRIC DRYER
Model GTD45EASJ2WS
Near Bridgeport, NY 13030
Chuck G
Job Details: 10/16/2023
"After inspecting unit i found that the unit needs a main harness as the portion of the harness that connects to heating element is burnt, could not repair harness due to the lack of good wire to work with. Unit needs main harness. Left ST parts on-site. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Brockport, NY 14420
Dave L
Job Details: 10/12/2023
Customer concerned with drip from ice chute. Found unit tilted forward significantly causing water to splash into ice bin during fill. Leveled unit. Customer to monitor
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA20ERSS01
Near Rochester, NY 14605
James
Job Details: 10/12/2023
Replaced icemaker and defrosted fill tube. icemaker cycled upon install. One year warranty on repair.
We serviced a
JENN AIR OVEN
Model W131B
Near Rochester, NY 14625
James
Job Details: 10/12/2023
Replaced fuse and preheated oven. One year warranty on repair.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Rochester, NY 14625
James
Job Details: 10/12/2023
Unit not sparking on rr burner. Replaced burner head and clip. Igniter is sparking underneath cooktop ordering orifice holder ; schdld next appmnt for 10/19 THU !
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Penfield, NY 14526
James
Job Details: 10/12/2023
Replaced control and thermistor. Customer is to monitor temperature.
We serviced a
IKEA OVEN
Model IBS300DS01
Near Rochester, NY 14625
Andres V
Job Details: 10/12/2023
"Found an open line fuse. Replaced it unit turned on and is working properly.; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Fairport, NY 14450
Andres V
Job Details: 10/12/2023
Unit had pinched wires going to drain pump. Readjusted wires so they're not caught in the cover. Tested it unit now drains.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Brockport, NY 14420
Dave L
Job Details: 10/12/2023
Replaced motor and blower due to noise. Tests ok; dspstn on spec-tagged invntry: 1 WP697772 BLOWER and 1 4392067 REPAIR KIT
We serviced a
AMANA RANGE
Model ACF3325AB
Near Fairport, NY 14450
Andres V
Job Details: 10/12/2023
"Unit needs new control board. The board is not sending power to ignitor, unit also needs new spark harness but both parts are no longer made."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14606
Dave L
Job Details: 10/12/2023
Right front suspension rod is sagging causing the basket to become unbalanced. Ordering suspension. ; ordrng 1 W11396716 (Suspension)
We serviced a
MAYTAG DRYER
Model MGD5430MW1
Near Rochester, NY 14626
Dave L
Job Details: 10/12/2023
Tightened. UI mounting screw that was loose making the unit hard to start. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Syracuse, NY 13208
Chuck G
Job Details: 10/12/2023
"Customer stated that unit is operating with no issues. Replaced damper due to noise coming from damper. Evaporator had a normal frost pattern. If issue persists order fan harness W11609466, fan motor WPW10464673 and thermistor WPW10384183. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Jamesville, NY 13078
Chuck G
Job Details: 10/12/2023
"Replaced gearcase, cam, actuator and belt. Calibrated unit. I ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
GE DRYER
Model GFD65GSSN1WW
Near Rochester, NY 14626
Dave L
Job Details: 10/12/2023
"Replaced motor, blower, and valve due to noise. Unit tested ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FVSS03
Near Victor, NY 14564
Andres V
Job Details: 10/12/2023
Checked door switch and optics on unit which are working correctly. I tried to jump ice maker and check for power but could not find it getting any voltage coming in. ; ordrng 1 WP2303843 (Control) and 1 W11512149 (Ice maker)
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Victor, NY 14564
Andres V
Job Details: 10/12/2023
Unit will not spin or agitate. Called techline and found out control is dropping power to motor. ; ordrng 1 WH22X35597 (Main control) and 1 WH03X29559 (Motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rochester, NY 14615
Dave L
Job Details: 10/12/2023
"F6e1 failure. Ui is non responsive. Ordering UI; ordrng 1 W11460962 (Ui), used 1 SH15 from stock"
We serviced a
JENN AIR REFRIGERATOR
Model JCB2282KTW
Near Fayetteville, NY 13066
Chuck G
Job Details: 10/12/2023
Customer stated that IM is overfilling. IM tested bad. I quoted customer to replace IM but they declined the repair.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Blossvale, NY 13308
Chuck G
Job Details: 10/12/2023
Customer stated that power was repaired to unit but the unit is still not working. TML cutoff tested bad. Replaced cutoff. Unit tested good ; used 1 279816 (Cutoff) from stock
We serviced a
CROSLEY WASHER
Model CAW45125LW0
Near Perry, NY 14530
Jeremy
Job Details: 10/12/2023
Unit not completing cycles and getting out of balance. Found that hot and cold water were reversed and unit out of level. Corrected water connection and leveled unit. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rome, NY 13440
Chuck G
Job Details: 10/12/2023
"Customer stated that unit is not dispensing ice. After inspecting unit i found that IM was not installed correctly, IM harness was hanging behind the ice bucket causing the bucket not to sit in place correctly which caused air to get into the compartment causing ice buildup clogging the auger blades. I uninstalled IM and routed the harness correctly. I removed ice from auger blades and reinstalled. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near New Hartford, NY 13413
Chuck G
Job Details: 10/12/2023
Customer stated that freezer door is frozen shut again. I thawed out freezer compartment and dried completely. I replaced control and programmed to code 28. I explained to the customer to make sure that the door closes fully as with the amount of frost buildup that indicates that warm air is hitting the freezer. Door and gasket tested good. If issue persists order door slides W11658402. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC4
Near Victor, NY 14564
Andres V
Job Details: 10/12/2023
Unit had error code for faulty lid lock. When I ran a diagnostic cycle unit had trouble at the end unlocking. I did not see any water leaking. ; ordrng 1 W11565030 (Door lock)
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Rochester, NY 14608
Andres V
Job Details: 10/12/2023
Connector to heater came apart and was not making contact to send power to heater causing unit not to defrost. Unit needs new heater assembly harness; ordrng 1 W11650659 (Heater assem)
We serviced a
WHIRLPOOL VENTHOODS
Model UXT4230ADS2
Near New Hartford, NY 13413
Chuck G
Job Details: 10/12/2023
Called customer to let him know that i was on my way and he cancelled service.
We serviced a
GENERAL ELECTRIC DRYER
Model GTD84GCSN1WS
Near Rochester, NY 14612
Dave L
Job Details: 10/12/2023
Dryer will not power on due to open t stat and high limit. Ordering limits and blower assy ; rqstng P&A on 1 WE04X31017 (Cut off) and 1 WE04X30397 (High limit) and 1 WE03X29257 (Blower)
We serviced a
WHIRLPOOL COIN-OP WASHER
Model CAE2795FQ1
Near Rush, NY 14543
Jeremy
Job Details: 10/12/2023
"Unit not completing cycles. Found partially broken wire to drain pump causing intermittent draining. Repaired wire and tested, tested good. Floor is sloped and leveling leg on front right does not touch floor, advised customer to shim front leg to prevent unit from getting out of balance."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 10/12/2023
Unit leaking into drip tray causing F8E4 error code for float switch. Found door rubbing cabinet on left side possibly causing door to not close all the way. Leveled unit so door closes properly and advised customer on detergent usage. Unit operating as expected.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Lima, NY 14485
Jeremy
Job Details: 10/12/2023
"Unit not completing sanitize cycle. Sani rinse light flashing at end of cycle. Water temp good, heater circuit checks good. Ran diagnostic cycle, completed without error. Customer to monitor, if problem persists order control W11410066 and OWI sensor W11126174."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/12/2023
"Installed mounting brackets and toe kick, unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/12/2023
Replaced control and LED board for lights not working and door not being sensed closed. Unit checks good.
We serviced a
MAYTAG DRYER
Model MEDP576KW1
Near Honeoye, NY 14471
Jeremy
Job Details: 10/12/2023
"Unit has excessive noise coming from blower and not drying properly. Ordering motor, blower, idler and belt.; rqstng P&A on 1 W10841144 (MOTOR-DRVE) and 1 WPW10344193 (Idler) and 1 WPW10349492 (WHEEL) and 1 WPW10131172 (Belt)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Livonia, NY 14487
Jeremy
Job Details: 10/12/2023
Lid is broken around hinge on left side preventing lid from closing. Ordering lid.; rqstng P&A on 1 W11101059 (Lid)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Avon, NY 14414
Jeremy
Job Details: 10/12/2023
"Roller broken from upper rack adjuster. Replaced upper rack adjusters, unit checks good.; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Whitesboro, NY 13492
Chuck G
Job Details: 10/12/2023
"Replaced gearcase, stator, rotor, slider and lower harness. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good."
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Rochester, NY 14612
Dave L
Job Details: 10/12/2023
Customer is experiencing poor ice production. Temps check ok replaced ice maker. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Hilton, NY 14468
Dave L
Job Details: 10/12/2023
Customer concerned with long run times. Found small gap on upper left side freezer gasket. Raised door to seal gap. Adjusted light switch. Tested ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Whitesboro, NY 13492
Chuck G
Job Details: 10/12/2023
Customer stated that unit is only adding hot water. Unit would not let me into diagnostics. I replaced control. I was able to get into diagnostics and ran a diagnostic cycle in which the unit operated as intended. I then stated a normal cycle in which the unit allowed cold water in when it was called for. Left valve with customer. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS1
Near Penfield, NY 14526
James
Job Details: 10/12/2023
Unit not washing. 118v to motor at 10ohms. Need pump assembly. Customer contacting KitchenAid for authorization ; used 1 Sh15 from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Ontario, NY 14519
James
Job Details: 10/12/2023
"Unit not washing and rack fell. Drain hose kinked and rack adjuster broken. Corrected drain and tested. Need adjusters. ; ordrng 1 W11551537 (Adjuster) and 1 W11551430 (Adjuster), dspstn on spec-tagged invntry: 1 W11416362 PUMP & MOTOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Ontario, NY 14519
James
Job Details: 10/12/2023
Door will not close. Pantry bins came loose and contact door. Reinstalled bins and glass support. Adjusted rollers and verified door seals.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Webster, NY 14580
James
Job Details: 10/12/2023
Replaced control. Compressor turned on. Customer is to monitor temperature.