We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM02
Near Penfield, NY 14526
James
Job Details: 12/13/2023
Unit not cooling ff section. Freezer frozen over. Tested diagnostics. Screw loose in rh rail making door not seal. Tightened screw and removed ice. Unit functions properly.
We serviced a
GE WASHER
Model PTW600BSR1WS
Near Pittsford, NY 14534
Andres V
Job Details: 12/13/2023
Replaced the tub ring on unit. Put unit back in place and made sure it was leveled so it did not shake around.
We serviced a
WHIRLPOOL COOKTOP
Model KSGG700EBS2
Near Pittsford, NY 14534
Andres V
Job Details: 12/13/2023
Replaced the UI ribbon on unit. Tested touchpad. Unit is responding to commands.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Pittsford, NY 14534
Andres V
Job Details: 12/13/2023
Customer showed me a video of unit on medium spin speed and it was shaking excessively. I reccomend replacing tub and control. ; ordrng 1 W11460604 (Tub) and 1 W11550649 (ACU)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Rochester, NY 14626
Dave L
Job Details: 12/13/2023
Replaced shorted deli control tests ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Webster, NY 14580
James
Job Details: 12/13/2023
Unit droning with freezer fan on. Problem with freezer fan. Called techline. Was on hold for 30 minutes and couldn't get through. ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED9600TWO
Near Rochester, NY 14618
James
Job Details: 12/13/2023
"Unit loud during cycle. Idler worn. Replaced dryer repair kit and tested. One year warranty on repair. Concern with amana refrigerator noise. Couldn't replicate noise suspect its the icemaker. Customer is to monitor. 30 days warranty on sc ; used 1 4392067 (Kit), and 1 Sh15 from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Irondequoit, NY 14609
James
Job Details: 12/13/2023
Unit shakes and walking away from the wall. Customer doesn't want any more repairs. Called techline and documented sr7738010937. Customer is to contact customer service.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Brockport, NY 14420
Dave L
Job Details: 12/11/2023
Filter was hitting lower spray arm due to metal debris getting stuck in housing. Tests ok
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Rochester, NY 14612
Dave L
Job Details: 12/11/2023
Replaced co trim and left rear shock due to excessive shaking. Washer tests normally.
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Rochester, NY 14612
Dave L
Job Details: 12/11/2023
Found loose agitator causing garments to get caught underneath. Removed agitator and removed items.. reinstalled agitator tightly. Tests ok. P
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Rochester, NY 14616
Dave L
Job Details: 12/11/2023
Unit not defrosting. Heater connection open. Repaired connection to defrost heater.tests ok
We serviced a
KENMORE RANGE
Model ="79074233314"
Near Rochester, NY 14616
Dave L
Job Details: 12/11/2023
Replaced open bake Ignitor. Unit tests ok. ; used 1 12400035 (IGNITOR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYBL2
Near Rochester, NY 14624
Dave L
Job Details: 12/11/2023
Customer stated auger energizes and dispenses ice on its own every 4 min. Was unable to recreate. Checked paddle switch and harness. If issue continues order W10353846
We serviced a
KITCHENAID COOKTOP
Model KFGG504KPS3
Near Rochester, NY 14624
Dave L
Job Details: 12/11/2023
Replaced bezel hinge and seal due to poor sealing of oven door damaging knobs and bezels. Tests ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Rochester, NY 14619
Dave L
Job Details: 12/11/2023
Unit was resting on center on the frame due to the floor bowing in the middle. This is causing a vibration. Customer will have the have the unit shimmed or the flow leveled.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Farmington, NY 14425
Andres V
Job Details: 12/11/2023
Help James replace compressor.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Rochester, NY 14606
Dave L
Job Details: 12/11/2023
Replaced damaged drive belt and tightened cam pulley. Calibrated and tested unit. Tests ok. ; used 1 W11239857 (Belt) from stock
We serviced a
GE WASHER
Model GTW465ASN9WW
Near Rochester, NY 14626
Dave L
Job Details: 12/11/2023
Replaced control and valve due to valve energizing on its own. Customer to monitor
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Farmington, NY 14425
Andres V
Job Details: 12/11/2023
Unit was leaking from water valve. I disconnected water line cleaned out threads and reinstalled it. Turned water back on and started a cycle while i watched for leaks. Unit is no longer leaking.n
We serviced a
GE RANGE
Model PTS7000SN3SS
Near Victor, NY 14564
Andres V
Job Details: 12/11/2023
"Installed new UI panel, powered unit on. Panel comes on now and is responding to commands."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Palmyra, NY 14522
Andres V
Job Details: 12/11/2023
I installed new suspension rods on unit then calibrated it and ran a diag cycle. Unit no longer shakes excessively; dspstn on spec-tagged invntry: 1 W11130362 SUSPENSION
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Pittsford, NY 14534
Andres V
Job Details: 12/11/2023
"Found noise to be coming from the blower, blower has a crack that's causing sound. ; ordrng 1 WP697772 (Blower)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Farmington, NY 14425
James
Job Details: 12/11/2023
Replaced compressor and pulled down to 380 microns. Unit began cooling when plugged in. ; dspstn on spec-tagged invntry: 1 W11504445 COUPLER BR 5X4 and 1 W11506635 VALVE 1/4
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC4
Near Rochester, NY 14612
Dave L
Job Details: 12/11/2023
"Lid is cracked at the hinge. Ordering lid. Customer paid in full; ordrng 1 W11102314 (Lid), used 1 Sh15 (Sh) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KEMS308SSS00
Near Fairport, NY 14450
James
Job Details: 12/11/2023
Replaced magnetron and repaired terminal to thermostat. Tested unit successfully. One year warranty on repair.
We serviced a
WHIRLPOOL OVEN
Model n/a
Near Rochester, NY 14605
James
Job Details: 12/11/2023
Customer said that store swapped out oven with new one.
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Rochester, NY 14607
James
Job Details: 12/11/2023
Replaced ui and tested successfully.
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Webster, NY 14580
James
Job Details: 12/11/2023
Replaced suspension and leveled feet. Calibrated and tested drain and spin successfully. ; dspstn on spec-tagged invntry: 1 W11396716 SUSPENSION
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Rochester, NY 14612
Dave L
Job Details: 12/11/2023
Timer knob has split preventing use. Timer hard to turn. Ordering knob and timer ; ordrng 1 W11677925 (Knob) and 1 W11685947 (Timer) and 2 W11625514 (Knob)s
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Rochester, NY 14618
Andres V
Job Details: 12/11/2023
Unit had error code F9E1 for no drain. I hit cancel button and unit drain fine. I then ran a diag cycle successfully. Checked flow of water draining and it had good pressure. Could not find a blockage customer is to use like normal and monitor. ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN
We serviced a
KITCHENAID OVEN
Model KEBS277SBL04
Near Webster, NY 14580
James
Job Details: 12/11/2023
Replaced appliance manager and tested both ovens. Bake and broil elements functioning. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2258FEZ05
Near Webster, NY 14580
James
Job Details: 12/11/2023
Rh gasket damaged. Replaced gasket and molded with heat gun.
We serviced a
KENMORE DRYER
Model ="110.68082701"
Near Rochester, NY 14610
Andres V
Job Details: 12/11/2023
Unit needs a new blower motor control but part is NLA.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Manlius, NY 13104
Chuck G
Job Details: 12/11/2023
Replaced control and console. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
JENN AIR OVEN
Model JGRP436WP01
Near Manlius, NY 13104
Chuck G
Job Details: 12/11/2023
"Customer stated that UI is not responding to commands. After inspecting unit i found that the Unit needs a UI control. Ordering UI WPW10464535; ordrng 1 WPW10464535 (UI), used 1 SH15 (Shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Fayetteville, NY 13066
Chuck G
Job Details: 12/11/2023
"Customer stated that unit is not starting a cycle, not filling with water. No codes. Ran a diagnostic cycle in which the unit operated as intended. I calibrated unit. I had the customer start a normal cycle in which the unit started the cycle as intended. I explained to the customer about the two step authentication, how to load the unit, cycle selection and how much HE detergent to use. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Fayetteville, NY 13066
Chuck G
Job Details: 12/11/2023
Customer stated that the lid of the unit is broken. After inspection of the unit i discovered that the lid is cracked at the hinge. Unit needs a new lid. I quoted customer for repair but they declined.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Fayetteville, NY 13066
Chuck G
Job Details: 12/11/2023
Replaced SS panel. Unit tested good
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Camillus, NY 13031
Chuck G
Job Details: 12/11/2023
Replaced both inverter control and and power supply control. Upon testing the unit the F5E1 codes reappeared. Found the issue to be with the inverter filter control. Ordering filter control W11398764; ordrng 1 W11398764 (Filter control)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW07
Near Marcellus, NY 13108
Chuck G
Job Details: 12/11/2023
"Customer stated that unit is not cooling. After inspecting unit i found that the compressor is drawing .33 amps indicating a SS leak. Ordering evap W11572047, compressor W11547313 and lokrings ; ordrng 1 W11572047 (Evaporator) and 1 W11504450 (4/1.8) and 1 W11504420 (8/6 evap) and 1 W11547313 (Compressor) and 1 W11504420 (8/6) and 1 W11504431 (7/5) and 2 W11506622 (6.35)s and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Clay, NY 13088
Chuck G
Job Details: 12/11/2023
Customer stated that unit is throwing a PO and the freezer evap fan is making a noise. After inspecting unit i found that the issue is with the evap fan. Ordering fan/harness W11661931 and control W11556912; ordrng 1 W11661931 (Fan/harness) and 1 W11556912 (Control)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Greece, NY 14626
Dave L
Job Details: 12/07/2023
"Replaced basket, Gearcase, pump and hose. Tests ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Rochester, NY 14609
James
Job Details: 12/07/2023
Replaced control and tested normal cycle. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Salina, NY 13090
Chuck G
Job Details: 12/07/2023
Replaced harness and compressor. Vacuumed unit down to 380 microns. Charged unit with grams of R600. Evap has a full frost pattern. I explained to the customer to give the unit 24 hours to get to temp. Unit tested good
We serviced a
KITCHENAID COOKTOP
Model KICU509XBL00
Near Pittsford, NY 14534
James
Job Details: 12/07/2023
Unit not powering on. 240v to unit. Need control and ui. Control is no longer available.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Farmington, NY 14425
James
Job Details: 12/07/2023
Replaced vent assembly. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11545290 DEFLECTOR
We serviced a
GE WASHER
Model GTW465ASN9WW
Near Rochester, NY 14626
Dave L
Job Details: 12/07/2023
Water valve energizes on its own intermittently. Ordering valve and control. ; ordrng 1 WH13X26535 (Valve) and 1 WH22X35597 (Control)
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS05
Near Rochester, NY 14626
Dave L
Job Details: 12/07/2023
Adjusted lower convect fan until noise went away.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Rochester, NY 14612
Dave L
Job Details: 12/07/2023
Replaced water valve and removed ice from freezer air returns. Customer to monitor for ice after 24 hours
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Rochester, NY 14612
Dave L
Job Details: 12/07/2023
Address given wasnt the location of the product. 225 penhurst st. Rescheduled ; schdld next appmnt for 12/11 MON !
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Rochester, NY 14612
Dave L
Job Details: 12/07/2023
Unit would not spin out due to spin speed set to off. Small leak at door due to bellow spring detached. Secured bellow spring.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hamlin, NY 14464
Dave L
Job Details: 12/07/2023
Replaced slipping drive belt and cleaned cam pulley. Tested ok; used 1 WPW10006384 (BELT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Rochester, NY 14618
Andres V
Job Details: 12/07/2023
I replaced the soap dispenser on unit. Unit is working properly. ; dspstn on spec-tagged invntry: 2 W10861000 DISPENSER
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Hamlin, NY 14464
Dave L
Job Details: 12/07/2023
Tub is broken at block. Customer is going to replace.
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Pittsford, NY 14534
Andres V
Job Details: 12/07/2023
"Customer had turned off heating and did not notice, she also brought up that unit was not drying correctly on a sense cycle. Found the humidity dry sensor harness has a broken wire. ; ordrng 1 WPW10298258 (Harness sensor)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Brockport, NY 14420
Dave L
Job Details: 12/07/2023
Replaced bezel that was preventing use of faucet . Tests ok.
We serviced a
ROPER DRYER
Model RED4640VQ1
Near Fairport, NY 14450
Andres V
Job Details: 12/07/2023
"Rollers where squeaking. I used a repair kit to replace the rollers, belt and idler pulley. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Fairport, NY 14450
Andres V
Job Details: 12/07/2023
"Found rollers to be squeaking. I used a repair kit to replace rollers,belt and idler pulley. Tested unit, no longer makes noise. ; used 1 4392065 (Repair kit) from stock"
We serviced a
KITCHENAID FREEZER
Model KRMF706EBS01
Near Bloomfield, NY 14469
James
Job Details: 12/07/2023
Led shorted. S191AQ Replaced lf ff ceiling led and all leds began functioning. ; used 1 W11601310 (Led) from stock
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Macedon, NY 14502
Andres V
Job Details: 12/07/2023
"Unit is having a sealed system issue, the sides of the unit are hotter the usual. Theirs also what seems to be R600 leaking in the back and one of the lines is covered in frost. ; schdld next appmnt for 12/13 WED ! , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Macedon, NY 14502
Andres V
Job Details: 12/07/2023
Customer had question about how loud fan was I informed him that is normal operating noise. He also had a squeaky fresh food door. I lubricated it so noise is no longer there.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH53521HZ06
Near Pittsford, NY 14534
Andres V
Job Details: 12/07/2023
"Found pinched wire between light cover and unit base. I adjusted wire, light now stays on.; dspstn on spec-tagged invntry: 1 W10727360 SWITCH - 1/4' and 1 W11244490 INTERLOCK"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Clay, NY 13090
Chuck G
Job Details: 12/07/2023
"Customer stated that unit is still making a sound during the last minute of spin. No codes. After inspecting unit i found that the rotor bolt was missing, i located bolt on floor , then applied loctite to bolt and installed. I calibrated unit and ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near East Syracuse, NY 13057
Chuck G
Job Details: 12/07/2023
"Replaced electrode, tubing assembly, burner and burner cap. Unit tested good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Pittsford, NY 14534
Andres V
Job Details: 12/07/2023
"Freezer temp was 1 deegree, Ice maker fan is working. Ice maker had ice in it but did not cycle. I checked error codes found E5 for thermistor issue. Unit does harvest and fills. Ordering new ice maker.; ordrng 1 W11658802 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14608
Andres V
Job Details: 12/07/2023
When I got to home unit had produced not ice. I then took off ice bin and inspected ice maker while doing that ice maker started to cycle then it filled. I checked the wiring at the door to check for cut wires but did not see any. Reccomend replacing ice maker. ; ordrng 1 W10873791 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Syracuse, NY 13214
Chuck G
Job Details: 12/07/2023
Replaced right and left fresh food compartment doors. Ordering nameplate W11178521- to be shipped to customer. Unit tested good ; ordrng 1 W11178521 (Nameplate)
We serviced a
WHIRLPOOL WASHER
Model WTW8800YW1
Near Syracuse, NY 13205
Chuck G
Job Details: 12/07/2023
I called customer to let them know that i was on my way and they cancelled service
We serviced a
GE DISHWASHER
Model CDD420P2TOS1
Near Bloomfield, NY 14469
James
Job Details: 12/07/2023
Double dishwasher. Neither one working. Reset unit and tested. Removed spray arms and reinstalled. Pumps are functioning and spray arm rotating. Recommend using more rinse aid and monitoring. Couldn't verify if cycle is intermittently stopping without completing. Customer is to monitor.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Canandaigua, NY 14424
James
Job Details: 12/07/2023
Customer said unit is working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Manchester, NY 14504
James
Job Details: 12/07/2023
Compressor locked. Replaced compressor and pulled down to 500 microns for 15 minutes. Unit began cooling once plugged in.
We serviced a
WHIRLPOOL OVEN
Model WFE505W0JZ 3
Near Brockport, NY 14420
Dave L
Job Details: 12/07/2023
Oven temperature too low. Offset is set to +30 ordering control and sensor. ; ordrng 1 W11567368 (Control) and 1 WPW10181986 (Sensor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Rochester, NY 14626
Dave L
Job Details: 12/07/2023
"Deli UI is shorted due to door cavity holding standing water. Ordering UI. ; rqstng P&A on 1 WPW10769076 (Deli UI), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Fayetteville, NY 13066
Chuck G
Job Details: 12/07/2023
"Customer stated that there is ice buildup in the freezer compartment. After inspecting unit, I discovered ice buildup on the corners of the evaporator and the cause was a weak fan motor. Removed ice with steamer. Replaced fan motor. Unit tested good"
We serviced a
JENN AIR RANGE
Model JIS1450DS1
Near Fayetteville, NY 13066
Chuck G
Job Details: 12/07/2023
Customer stated that control blanked out and the oven was stuck on. No codes. After inspecting and speaking with customer i found that the customer reset the unit by flipping the breaker and when that was done all functions returned to normal. After testing unit all functions tested normal. Unit tested good. Called safety SR#7737823651
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Fayetteville, NY 13066
Chuck G
Job Details: 12/07/2023
Customer stated that the unit is leaking. Error code F8E4-float switch. After inspecting unit i discovered that the unit is leaking from a crack in the drain line coming from drain pump to inlet water assembly. Also the right tub corner cover is missing. Ordering tub corner cover W11579566 and drain hose W11551233; ordrng 1 W11165093 (Tub corner cover) and 1 W11551233 (Drain hose)
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Manlius, NY 13104
Chuck G
Job Details: 12/07/2023
Unit is marked as field scrap in entitlements. I called customer and left him a VM explaining the situation and advised him to call Whirlpool to eliminate the possibility that it is a mistake or the place he purchased it from.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Newark, NY 14513
Andres V
Job Details: 12/06/2023
"Customer was unaware of appt today and could not meet. Talked to customer about issue, it sounds like a sump and pump problem. ; ordrng 1 WPW10605057 (Sump and pump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Newark, NY 14513
Andres V
Job Details: 12/06/2023
"Installed new bin. I checked the auger motor and can hear it trying to turn but does not dispense needs new motor. Also deli drawer control went out, it is getting 12v but not lighting. Ordering new door as well. ; ordrng 1 W10822606 (Auger motor) and 1 WPW10769076 (Control) and 1 W10815687 (Right side door.)"
We serviced a
WHIRLPOOL DRYER
Model WGD7120HW0
Near Hilton, NY 14468
James
Job Details: 12/06/2023
"Unit making clunking noise and not drying properly. Replaced belt, rollers, and gas coils. Tested unit and found no issues. If problem persists replace control. ; used 1 4392067 (Kit), and 1 279834 (Coils) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14606
James
Job Details: 12/06/2023
Unit went through cycle then repeated spin cycle and had to be cancelled. No errors. Ran calibration cycle and adjusted feet. Customer is to monitor. If problem persists order W11428994
We serviced a
JENN AIR REFRIGERATOR
Model JFC2290REM03
Near Rochester, NY 14618
James
Job Details: 12/06/2023
Rh gasket damaged. Replaced gasket and molded with heat gun.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Newark, NY 14513
Andres V
Job Details: 12/06/2023
"Compressor is locked, starter is trying but compressor is not starting. also found LED lights to be out in the freezer and fresh food section. Dispenser door gasket is tearing at the top. ; ordrng 1 WPW10466675 (Compressor) and 1 876765 (Tube kit) and 1 W11504419 (8/7) and 1 W11504432 (6/5) and 1 W11504421 (8/5) and 1 W11506639 (Process tube) and 1 W11504447 (5/1.8) and 1 W11504446 (5/3.5) and 1 W11683243 (LED light) and 1 W11683244 (LED harness) and 1 W10407212 (Gasket)"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Lyons, NY 14489
Andres V
Job Details: 12/06/2023
Units were leaking from water splashing off tub ring when filling. I reccomended lowering feet so tub sits back more and doesn't make contact with water when filling.
We serviced a
WHIRLPOOL WASHER
Model MHWE450WW01
Near Honeoye Falls, NY 14472
James
Job Details: 12/06/2023
Unit intermittently leaving water in basket. Tested unit and found no issues. Suspect valve is leaking into tub. Customer is to monitor. 30 days warranty on service call. Quoted valve replacement WPW10289387
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Lyons, NY 14489
Andres V
Job Details: 12/06/2023
Units were leaking from water splashing off tub ring when filling. I reccomended lowering feet so tub sits back more and doesn't make contact with water when filling
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Fairport, NY 14450
James
Job Details: 12/06/2023
Unit not draining. Replaced drain pump and tested. Left part. Unit functions properly.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Fairport, NY 14450
James
Job Details: 12/06/2023
"Unit is not accurate while convection cycle. Cooling fan rattling. F2e1 stuck key error. Tested convection to 350, temp was 30 degrees off after calibrated. ; ordrng 1 W11029431 (Console ui) and 1 W11620673 (Control) and 1 W11620737 (Blower) and 1 W11441001 (Convection)"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Lyons, NY 14489
Andres V
Job Details: 12/06/2023
Customer had turned off spin speed and also steam was on causing her to think that unit was washing with hot water. I did find error code F4E1 for heating element issues. Issue is intermittent and not happening Everytime. Reccomended replacing element and control board. ; ordrng 1 W11314664 (Heater) and 1 W11322901 (Acu)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Waterloo, NY 13165
Andres V
Job Details: 12/06/2023
Installed new control board and damper on unit.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Geneva, NY 14456
Andres V
Job Details: 12/06/2023
"Spanner nut did not want to go on and tightened down when you turn it basket drive turns with it.. Gearcase, spanner, and basket drive. ; ordrng 1 W11454741 (Gearcase) and 1 WP389140 (Basket drive) and 1 WP21366 (Spanner nut)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Canandaigua, NY 14424
Andres V
Job Details: 12/06/2023
Unit is shaking immensely when going into a high spin speed. I reccomended replacing the suspension rods. ; ordrng 1 W11130362 (Suspension rods)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Camillus, NY 13031
Dave L
Job Details: 12/06/2023
"Found unit cooling poorly. Fresh food evaporator frozen over defrosted evaporator. Checked pressures in test 4. Removed refrigerant, flushed and rechagerged. Customer to monitor."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Syracuse, NY 13212
Chuck G
Job Details: 12/06/2023
"Replaced lid lock, drain pump and control. I calibrated unit and ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW3
Near Victor, NY 14564
Andres V
Job Details: 12/06/2023
I replaced the blower and motor. Had customer listen to make sure she was satisfied. Unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Fayetteville, NY 13066
Dave L
Job Details: 12/06/2023
Replaced compressor due to poor cooling. Tested ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Manlius, NY 13104
Dave L
Job Details: 12/06/2023
Replaced compressor that wouldnt run. Tests ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Baldwinsville, NY 13027
Chuck G
Job Details: 12/06/2023
Customer stated that unit is still not producing ice. Wrong IM was ordered. Ordering IM W11284458; ordrng 1 W11284458 (IM)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Cato, NY 13033
Chuck G
Job Details: 12/06/2023
Customer stated that unit is not cooling. Afternoon inspecting unit i found that the compressor is going into an overload drawing 7.35 amps. Ordering compressor W11580057 and lokrings ; ordrng 1 W11580057 (Compressor) and 1 W11506619 (8nk) and 1 W11578570 (7/4.5) and 2 W11504416 (8.5/6)s and 1 W11506635 (Access valve)