Service History 28 - Appliance Tec

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Farmington, NY 14425

Jeremy

Job Details: 10/30/2023

Needs to reschedule

We serviced a

WHIRLPOOL FREEZER

Model WRT318FZDW09

Near Rochester, NY 14612

Dave L

Job Details: 10/30/2023

"Replaced fan, thermistor and control due to prolonged off cycle. Customer is aware that the unit will not operate as designed when installed in an unconditioned space."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Rochester, NY 14612

Dave L

Job Details: 10/30/2023

Evaporator fan intermittently will not start. Ice maker is also intermittently noisy. Tested ok while I was there. Ordering both.; ordrng 1 W11546935 (Ice maker) and 1 W11559968 (Fan)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB05

Near Irondequoit, NY 14617

Dave L

Job Details: 10/30/2023

"Replaced evaporator due to leak. Customer to monitor. ; dspstn on spec-tagged invntry: 1 W11407409 EVAPORATOR 1 W11506620 COUPLER AL 8X8 , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

GE WASHER

Model GFW550SSN0WW

Near Rochester, NY 14606

Dave L

Job Details: 10/30/2023

Unit is over sudsing and door lock is broken. Ordering door lock; rqstng P&A on 1 WH01X29528 (Door lock)

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC7HB00

Near Fairport, NY 14450

James

Job Details: 10/30/2023

Panel non responsive on rh side. Unit wont go into diagnostics and sound not working. Speaker is broken. Rattling noises during preheat. Blower motor is rattling. ; ordrng 1 W11290642 (Panel) and 1 W11261167 (Control) and 1 W11248652 (Blower)

We serviced a

GE REFRIGERATOR

Model GYE22HSKESS

Near Rochester, NY 14624

Dave L

Job Details: 10/30/2023

Freezer drain wasClogged. Verified drain was cleared and removed ice accumulation. Water drained once thawed. ATEC warranty.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT711SMFZ02

Near West Henrietta, NY 14586

Jeremy

Job Details: 10/30/2023

"Unit still has slow ice production and icemaker has slow leak. Replaced icemaker and manually cycled, no leaks found. Customer to monitor.; dspstn on spec-tagged invntry: 1 W11565638 ICEMAKER"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Pittsford, NY 14534

James

Job Details: 10/30/2023

Unit leaking when water is on. Main valve cracked. Need valve. ; ordrng 1 WPW10238100 (Valve) and 1 Sh15

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMHW01

Near Rochester, NY 14626

Dave L

Job Details: 10/30/2023

Adjusted left side freezer raid that was obstructing door. Tested ok.

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 10/30/2023

"Unit has oil dripping on to rotor and making excessive noise from gearcase. rain pump is intermittently seizing up. Quoted for drain pump and gearcase replacement. Customer unsure about repairing at this time. If customer calls back order gearcase W11393685, drain pump W10876600 and slider W1073452.; dspstn on spec-tagged invntry: 1 W10876600 PUMP-DRAIN"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Caledonia, NY 14423

Jeremy

Job Details: 10/30/2023

Called customer and explained there is a service charge because unit is out of warranty. Customer does not want to pay service fee.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Fairport, NY 14450

James

Job Details: 10/30/2023

Replaced ff gasket and applied silicone behind freezer gasket.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS09

Near Fairport, NY 14450

James

Job Details: 10/30/2023

Freezer light not coming on. Dispenser came apart. Found ice in light switch. Removed ice and turned on humidity control. Reassembled dispenser. Customer is to monitor. If problem persists replace switch in freezer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS04

Near Syracuse, NY 13219

Chuck G

Job Details: 10/30/2023

Customer stated that unit is leaking water from the freezer compartment. After inspecting unit i discovered that the evaporator drain tube was clogged with dust causing the unit not to drain. I cleared the debris from the drain tube and removed the ice from the evaporator drain with a steamer. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Fairport, NY 14450

James

Job Details: 10/30/2023

"Unit making loud noises when switching to spin cycle. F5e1 error. Cleared codes. Replaced cam and actuator. Calibrated and tested successfully. ; used 1 Wpw10006355 (Actuator), and 1 W10721967 (Cam) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Webster, NY 14580

James

Job Details: 10/30/2023

Unit fills and drains without going through cycle. No errors. Cleared pressure hose and reset control. Started clean cycle. Customer is to monitor if problem persists replace W11510463.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Syracuse, NY 13219

Chuck G

Job Details: 10/30/2023

"Customer stated that a couple of times a week for the past 3 weeks the light would go out in the unit and in order to get the unit back to operational he has to flip the breaker. After inspecting the unit i discovered that the UI, evap fan and deli drawer UI tested good. Ordering LED board W10804160; rqstng P&A on 1 W10804160 (LED board), states that autho needed"

We serviced a

KITCHENAID 50#IM 15' FS

Model KUIX535HPS01

Near Fayetteville, NY 13066

Chuck G

Job Details: 10/30/2023

"Customer stated that unit working randomly dropping ice and the cubes were small. Upon arrival unit was unplugged, i restored power and found that the unit was struggling to fill with water, i re-pierced the valve and the unit filled with water. I asked the customer to monitor. If issue persists order drain pump assembly W11539855. Unit tested good"

We serviced a

MAYTAG WASHER

Model MHW4200BW1

Near Jamesville, NY 13078

Chuck G

Job Details: 10/30/2023

"Replaced tub assembly, shocks and door switch. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Salina, NY 13088

Chuck G

Job Details: 10/30/2023

"Replaced stator, rotor and control. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"

We serviced a

KITCHENAID RANGE

Model KFEG500ESS6

Near Clay, NY 13090

Chuck G

Job Details: 10/30/2023

Customer stated that the cooktop is getting hot (150 degrees) on the front left side when running a 400 bake cycle for 30 minutes and 155 degrees when running a 450 bake cycle for 30 minutes and concerned that there is no warming light when its hot. I explained to the customer that the hot surface temp light is initiated by the surface element not the bake element and that this would be concerned normal with high temp baking. Door Handle does not get hot. Unit tested good SR#7737663334

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS00

Near Fairport, NY 14450

Andres V

Job Details: 10/26/2023

Installed new UI. Set temps on fresh food and freezer section also checked evaporator cover for any frost. Unit is working properly.

We serviced a

WHIRLPOOL DRYER

Model WED8620HW2

Near Fairport, NY 14450

Andres V

Job Details: 10/26/2023

"Steam function was working properly, customer was holding down button instead of pressing it. I showed customer how to set it to steam cycle."

We serviced a

MAYTAG DRYER

Model MGDB766FW0

Near Fairport, NY 14450

Andres V

Job Details: 10/26/2023

"Unit was working when we arrived I could not duplicate the issue, unit had no errors codes. I believe either control is causing issue because it would only work on timed dry and not any other cycle or motor is overheating ; ordrng 1 W10831163 (Control) and 1 W10831163 (Motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Rochester, NY 14611

Dave L

Job Details: 10/26/2023

Unit has a defrost issue. Unable to service at home due to roaches. Unit will have to be removed from the home and THOROUGHLY cleaned before it can be repaired. ; O-emld tckt

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958DEH00

Near Churchville, NY 14428

Dave L

Job Details: 10/26/2023

Replaced ice maker and cleaned defrost drain. Tests ok. ; used 1 SH15 (Sh) from stock

We serviced a

MAYTAG WASHER

Model MHW8630HW1

Near North Chili, NY 14514

Dave L

Job Details: 10/26/2023

Replaced detergent dispenser due to load and go emptying on every cycle. Customer to monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS07

Near Fairport, NY 14450

Jeremy

Job Details: 10/26/2023

"Replaced left door gasket, door sealing properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHW06

Near East Syracuse, NY 13057

Chuck G

Job Details: 10/26/2023

Customer stated that unit is only making ice sporadically. After inspecting unit i found that the IM tested bad. Replaced IM. Cycled unit. I explained to the customer to give the unit 24 hours to start producing ice. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Rochester, NY 14625

Andres V

Job Details: 10/26/2023

Unit had F7E2 error for wash motor failure. Checked power at motor was not getting voltage I then Checkee power coming of control and still was not getting any voltage. ; ordrng 1 W11460946 (Motor and sump) and 1 W11462461 (Control board)

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LZ0

Near Brockport, NY 14420

Dave L

Job Details: 10/26/2023

Stuck key. Ordering control. ; ordrng 1 W11542161 (Control)

We serviced a

GENERAL ELECTRIC FREEZER

Model FUF14QRRAWW

Near Farmington, NY 14425

James

Job Details: 10/26/2023

Replaced compressor and pulled down to 500 microns. Unit began cooling when plugged in. ; dspstn on spec-tagged invntry: 1 W11506635 VALVE 1/4

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Brockport, NY 14420

Dave L

Job Details: 10/26/2023

Harness damaged. Harness ordered was not the correct revision. Ordering harness ; ordrng 1 W11525278 (Harness)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS09

Near Macedon, NY 14502

James

Job Details: 10/26/2023

Unit making ticking noise from damper. Replaced damper and cycled several times.

We serviced a

WHIRLPOOL FREEZER

Model WRS321SDHW08

Near Ontario, NY 14519

James

Job Details: 10/26/2023

Unit not defrosting. Found heater unplugged. Plugged in heater. Replaced thermistor and controls. Defrosted evaporator. ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR

We serviced a

WHIRLPOOL RANGE

Model JGD3430BS00

Near Webster, NY 14580

James

Job Details: 10/26/2023

Rebuilt cooktop. Knobs were damaged while uninstalling manifold. Need knobs. ; ordrng 4 WPW10559475 (Knob)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Irondequoit, NY 14609

James

Job Details: 10/26/2023

"Unit intermittently freezing ff section. Called techline they said everything passed and recommend replacing control. Customer doesn't want anymore service visits due to unit being broken since new and problem not resolved Sr7737377687; rqstng P&A on 1 W11566851 (Control), states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS1

Near Penfield, NY 14526

Andres V

Job Details: 10/26/2023

Replaced the water valve and hooked unit back up to power. Tested it and watched for leaks. Unit is working properly.

We serviced a

GE WASHER

Model GFW550SSN2WW

Near Webster, NY 14580

Andres V

Job Details: 10/26/2023

Bellow is torn at the bottom causing leak. Unit needs new bellow. ; ordrng 1 WH05X29521 (Bellow)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD608EBS01

Near Fairport, NY 14450

Jeremy

Job Details: 10/26/2023

"Needs second man, rescheduling.; schdld next appmnt for 11/3 FRI !"

We serviced a

JENN AIR RANGE

Model JGS9900CDS02

Near Victor, NY 14564

Jeremy

Job Details: 10/26/2023

"Bake ignitor weak causing no heat in oven. Replaced ignitor, unit checks good.; used 1 12400035 (IGNITOR) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near East Syracuse, NY 13057

Chuck G

Job Details: 10/26/2023

Customer stated that unit is not washing. Error code F4E3-motor failure. Wash motor tested bad. Quoted customer to replace sump assembly but they declined.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Cicero, NY 13039

Chuck G

Job Details: 10/26/2023

Model and serial number did not match the unit in the ticket. Unit is no longer under the manufacturers warranty. Customer had a Lowes warranty and i explained to them to call and get the unit dispatched correctly

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Salina, NY 13088

Chuck G

Job Details: 10/26/2023

"Customer stated that unit is displaying a F7E2 error code, unit not working. Error code F7E2-MC/MCU over temp error. Ordering control W11583890, motor W11354541 and rotor W11314361. ; ordrng 1 W11583890 (Control) and 1 W11354541 (Stator) and 1 W11314361 (Rotor)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ01

Near Syracuse, NY 13219

Chuck G

Job Details: 10/26/2023

Customer stated that the fresh food gasket on right hand door is ripped. I verified the issue. Replaced gasket. Unit tested good

We serviced a

WHIRLPOOL MICROWAVE

Model XXXXX

Near Syracuse, NY 13207

Chuck G

Job Details: 10/26/2023

Customer cancelled service at the door

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Syracuse, NY 13205

Chuck G

Job Details: 10/26/2023

Customer stated that unit is not working on auto dry. After inspecting unit i discovered that unit tested good for air flow. 4 prong thermostat tested bad. Replaced thermostat. I asked customer to monitor. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS

Near Syracuse, NY 13214

Chuck G

Job Details: 10/26/2023

"Customer stated that water is not dispensing, not making ice and the unit is randomly powering down. Ice maker has no codes. Ordering led board W10804160, deli UI WPW10769076 and harness W11170612; ordrng 1 W10804160 (Led board) and 1 WPW10769076 (Deli UI) and 1 W11170612 (Harness)"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/26/2023

"Unit not draining. Found debris in pump filter. Cleaned filter and tested, unit tested good."

We serviced a

KENMORE REFRIGERATOR

Model ="596.76522500"

Near Rochester, NY 14609

James

Job Details: 10/26/2023

Replaced freezer fan and verified operation. One year warranty on repair.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Rochester, NY 14610

James

Job Details: 10/26/2023

"Replaced ff door gaskets, freezer rails and led. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Rochester, NY 14606

Andres V

Job Details: 10/26/2023

Found unit leaking from the filter housing. Unit was running down the back onto the freezer door seal and out the sides. Unit needs new filter housing ; ordrng 1 W11346623 (Filter housing)

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS05

Near Rochester, NY 14626

Dave L

Job Details: 10/26/2023

Had customer preheat oven one hour prior to service. Found that the convection fan on lower oven will cycle normally and then intermittently get noisy. Ordering fan; ordrng 2 W10860984 (Convection fan moto)s

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Dansville, NY 14437

Jeremy

Job Details: 10/26/2023

"Replaced control for faulty start button. Calibrated and tested, unit tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Piffard, NY 14533

Jeremy

Job Details: 10/26/2023

Wash motor not running. Verified voltage to motor. Needs sump and motor assembly.; ordrng 1 W11025157 (PUMP&MOTOR)

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Pittsford, NY 14534

Jeremy

Job Details: 10/26/2023

"Unit not heating properly. Found ignitor does not spark everytime creating intermittent heating. Ordering ignitor, control and DSI.; ordrng 1 W11394663 (Control) and 1 WPW10511278 (DSI) and 1 W11355922 (Bake Ignitor)"

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Fairport, NY 14450

Jeremy

Job Details: 10/26/2023

"Replaced control and suspension. New control bad, will not start cycle. Reordering control.; ordrng 1 W11608058 (Control), dspstn on spec-tagged invntry: 1 W11608058 CNTRL- ELEC"

We serviced a

WHIRLPOOL FREEZER

Model WRT318FZDW09

Near Rochester, NY 14612

Dave L

Job Details: 10/26/2023

Customer states that the unit has been off cycling and allowing things to melt in the freezer. Found unit running and cooling normally with full frost pattern when I arrived. Ordering control and thermistor.; ordrng 1 W11666427 (Control) and 1 W11438736 (Thernistor) and 1 WP2315539 (Evaporator fan)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ00

Near Rochester, NY 14607

Andres V

Job Details: 10/26/2023

Ice maker arm fell out of place so ice maker didn't know when to stop. I put arm back in place and told customer to keep an eye out if it falls out again.

We serviced a

GE REFRIGERATOR

Model PYE22KYNHFS

Near Pittsford, NY 14534

Andres V

Job Details: 10/26/2023

"Replace dispenser board and touch display. Tested it, it is now responding to commands."

We serviced a

GE RANGE

Model CHS900P2M5S1

Near Rochester, NY 14612

Dave L

Job Details: 10/26/2023

Replaced oven seal and addressed loose inner panels compromising seal. Customer to monitor

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ 0

Near Irondequoit, NY 14617

Dave L

Job Details: 10/26/2023

Unit runs but never shuts off. No errors. Suspecting OWI ordering OWI and control; ordrng 1 W11637583 (Control) and 1 W11612329 (OWI)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Rochester, NY 14615

Dave L

Job Details: 10/25/2023

Replaced UI and glued UI cover back down. Tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, NY 14612

Dave L

Job Details: 10/25/2023

Customer concerned with erratic temps. Checked freezer temp. Measured -5 customer states ice cream will melt. Ordering data loggers ; ordrng 1 Datalogger

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Hilton, NY 14468

Dave L

Job Details: 10/25/2023

Replaced sagging RH switch assembly.Tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Fairport, NY 14450

James

Job Details: 10/25/2023

Unit fluctuating temperature in freezer. Ice melts near door. Compressor pulls.53 amps. Leak not found. Recharged unit. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ09

Near Sodus, NY 14551

James

Job Details: 10/25/2023

"Ff led not powering on. Dispenser not working. Only freezer door open shows up on ui. Relay closing on control when paddle for ice is pressed. Need ui and control ; ordrng 1 W11556912 (Control) and 1 W11642011 (Ui), dspstn on spec-tagged invntry: 1 W11548540 ICEMAKER"

We serviced a

MAYTAG DRYER

Model MED5100DW0

Near Webster, NY 14580

James

Job Details: 10/25/2023

Filter wont fully install. Filter is warped. Need filter. Paid in full. ; ordrng 1 WPW10516085 (Filter) and 1 Sh15

We serviced a

WHIRLPOOL DRYER

Model MEDB755DW0

Near Webster, NY 14580

James

Job Details: 10/25/2023

"Unit loud during cycle due to worn bearings. Replaced belt and rollers then tested. One year warranty on repair. ; used 1 4392065 (Kit), and 1 Sh15 from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Hilton, NY 14468

Dave L

Job Details: 10/25/2023

Replaced rusting front panel

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/25/2023

"Unit not in failed state at time of service. Called techline for repeat issue, techline said likely deli UI. Replaced deli UI, customer to monitor. SR 7737634469"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Webster, NY 14580

Andres V

Job Details: 10/25/2023

"Found cam stuck on spin would not shift to agitate causing actuator to break. Replaced cam and actuator, I calibrated unit then ran a diagnostic cycle successfully. Unit is working properly. ; ordrng 1 W10721967 (Splutch) and 1 W10913953 (Actuator)"

We serviced a

KITCHENAID DISHWASHER

Model KUDS301XBT2

Near Webster, NY 14580

James

Job Details: 10/25/2023

Several leds will not turn off. Reconnected ui and problem remains. Need console. ; ordrng 1 WPW10500174 (Console) and 1 Sh15

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Penfield, NY 14526

James

Job Details: 10/25/2023

"Evap fan is loud. Orvilles replaced fan motor called techline. Sr7737634196 they said to replace fan, blade, and mount. ; ordrng 1 WP2169142 (Blade) and 1 WP2315549 (Motor) and 1 W11263195 (Scroll) and 1 WP67006337 (Fan)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Irondequoit, NY 14622

James

Job Details: 10/25/2023

Replaced rh door and leveled.

We serviced a

GE DISHWASHER

Model PDT855SiJ2ii

Near Rochester, NY 14608

Andres V

Job Details: 10/25/2023

Called customer to let them know I was on my way. Customer canceled appt.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHB00

Near Rochester, NY 14624

Andres V

Job Details: 10/25/2023

Installed new dispenser motor cap on unit. Tested dispenser. Unit is dispensing ice properly now.

We serviced a

GE WASHER

Model GTW585BSV1WS

Near Irondequoit, NY 14609

James

Job Details: 10/25/2023

Unit keeps spinning off balance. Off balance error. Cleared codes and leveled unit. Adjusted drain hose. Tested max spin. Unit went through cycle successfully.

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Spencerport, NY 14559

Dave L

Job Details: 10/25/2023

Replaced encoder. Found that door switch lever had a hairline crack and was intermittently not closing. Ordering switch. ; ordrng 1 WPW10569603 (Switch)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Rochester, NY 14618

Andres V

Job Details: 10/25/2023

Unit had error code F6E4 for flood switch activated. I looked at switch and found connection loose. Reinstalled connector and tested it. Unit is washing now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14606

Dave L

Job Details: 10/25/2023

Evaporator fan is stalling causing ice build up in the evap compartment. Ordering evap fan. ; ordrng 1 WPW10464673 (Evap fan)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV08

Near Lakeville, NY 14480

Jeremy

Job Details: 10/25/2023

Customer concerned leveling legs are missing. Unit does not have leveling legs. Explained how front rollers are adjustable and leveled unit. Unit checks good.

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Rochester, NY 14622

Dave L

Job Details: 10/25/2023

"Ice maker displaying lost position error in diagnostics. Would not cycle when forced. Fill test passed. Ordering ice maker; ordrng 1 W11658802 (Ice maker), used 1 SH15 (Sh) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Rochester, NY 14612

Dave L

Job Details: 10/25/2023

Rechecked defrost thermistor. Reads open. Replaced thermistor and control. Defrosted evap. Customer to monitor .; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Rochester, NY 14612

Dave L

Job Details: 10/25/2023

Unit is grinding during spin. Found significant amount of oil on Gearcase. Ordering. Gearcase ; ordrng 1 W11393685 (Gearcase) and 1 SH15 (Sh)

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Penfield, NY 14526

Andres V

Job Details: 10/25/2023

Replaced the sump and pump on unit. Tested unit and watched for leaks. Unit is washing.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ1

Near Fairport, NY 14450

Andres V

Job Details: 10/25/2023

Replaced tub on unit. Tested it and watched for leaks. Unit is working properly ; dspstn on spec-tagged invntry: 1 W11409866 TUB

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Fairport, NY 14450

Andres V

Job Details: 10/25/2023

I installed new heater tube but unit still has E5 error code for unsatisfied thermistor. Unit needs new ice maker.; ordrng 1 W11658802 (Ice maker)

We serviced a

GE WASHER

Model GFW850SPN1RS

Near Rochester, NY 14612

Dave L

Job Details: 10/25/2023

UI would not respond to selection due to the control lock feature. Turned control lock off. Tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Rochester, NY 14612

Dave L

Job Details: 10/25/2023

Fresh food door gasket is wearing from rubbing on the cabinet when opening. Gasket has no play in door and is casing the door to bind. Ordering door ; ordrng 1 LW10912110 (Fresh food door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS09

Near Fairport, NY 14450

Andres V

Job Details: 10/25/2023

Installed gasket made sure it was sealing all the way. Still waiting on cover. ; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KUDM220T5

Near Irondequoit, NY 14609

James

Job Details: 10/25/2023

Dishwasher sounds like its not washing. Tested unit and it got stuck in drain cycle. Tested again and unit functions properly. Timer intermittent ti get stuck. 4171360 no longer available.

We serviced a

KITCHENAID RANGE

Model KSDG950ESS

Near Victor, NY 14564

Jeremy

Job Details: 10/25/2023

"Replaced bake element, unit checks good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Syracuse, NY 13224

Chuck G

Job Details: 10/25/2023

Replaced ice maker. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near East Syracuse, NY 13057

Chuck G

Job Details: 10/25/2023

"Customer has a Lowes warranty, he will call in to get it dispatched correctly."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Syracuse, NY 13208

Chuck G

Job Details: 10/25/2023

Replaced lid. No codes. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ0

Near Baldwinsville, NY 13027

Chuck G

Job Details: 10/25/2023

Replaced bake harness and Ignitor. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Baldwinsville, NY 13027

Chuck G

Job Details: 10/25/2023

Customer stated that unit is not making ice. Error code E5-Ice maker thermistor is bad. Replaced Ice maker. I explained to customer to give the unit 24 hours to start making ice. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW01

Near Memphis, NY 13112

Chuck G

Job Details: 10/25/2023

Customer stated that unit is not cooling in FF compartment. Temps FF 58 and FRE 1.2. Evap fan and control tested bad. Ordering evap fan WPW10128551 and control WPW10503278; ordrng 1 WPW10128551 (Evap fan) and 1 WPW10503278 (Control)