We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Irondequoit, NY 14609
Andres
Job Details: 06/08/2022
"Customer stated unit was not cooling properly. When I arrived unit was working correctly customer says the past few days it's been working. I checked fan,light switch also checked condenser fan but everything looked good. Told customer to monitor it and let us know if it occurs again."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Rochester, NY 14609
Andres
Job Details: 06/08/2022
"Customer stated unit was not cooling in freezer section sometimes, ice maker was not working and light in freezer went out. I diagnosed unit and could not find a reason as to why unit was not cooling sometimes. When I arrived everything in the freezer was frozen and was working properly. I checked heating element, evap fan, thermistor and drain plug. I put unit Into diagnostic and only found error code E5 for ice maker thermistor. I had a new light module in my van that I tried to replace in freezer but could not because unit was sprayed with too much foam and wires were buried. When I tried to take off connection the whole connector came off. I called techline to explain what was going on and letting them know I did not have enough slack for connection. Whirlpool deemed this unit unrepairable. Informed customer of situation and let them know their extended warranty company should be contacting them about next steps. Sr 7733832792"
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Scottsville, NY 14546
Jeremy
Job Details: 06/08/2022
"Customer stated unit would not wash. Found cold water fill valve restricted, causing slow fill. Ordering new fill valve.; ordrng 1 W11210459 (Fill Valve)"
We serviced a
WHIRLPOOL RANGE
Model WFG231LVS1
Near Rochester, NY 14619
Jeremy
Job Details: 06/08/2022
"Found broiler door handle broken, unable to safely open broiler drawer. Ordering handle.; rqstng P&A on 1 WP98004956 (Broiler Handle)"
We serviced a
JENN AIR RANGE
Model JDS1750EB0
Near Brighton, NY 14610
Jeremy
Job Details: 06/08/2022
"Customer stated oven will not heat, light stays on. Found rolling oven rack not installed properly, is not allowing oven door to close. Installed rolling rack properly. Unit checks good."
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Penfield, NY 14526
Jeremy
Job Details: 06/08/2022
"Unit has F2E1 error code, ordering membrane and Control.; ordrng 1 W10877766 (Membrane) and 1 W10877730 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Fairport, NY 14450
Jeremy
Job Details: 06/08/2022
Greased lower fresh food door hinge for squeaking. Door no longer squeaks. Discussed not blocking air vents to allow for proper air flow.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ
Near Palmyra, NY 14522
Chuck
Job Details: 06/07/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; used 1 W11537778 (Heating element) from stock
We serviced a
MAYTAG MICROWAVE
Model MVWP575GW0
Near North Chili, NY 14514
Andres
Job Details: 06/07/2022
"Replaced gearcase,belt and actuator. Put unit back together and ran a calibration cycle and diagnostic cycle as well. Both cycles ran successfully and unit is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14612
James
Job Details: 06/07/2022
Unit making grinding noise. Removed damper and tested. Damper motor is sticking. Door gasket torn. Ordering gaskets and damper. ; rqstng P&A on 2 WPW10460580 (Gasket)s and 1 W11087463 (Damper)
We serviced a
AMANA WASHER
Model NTW4705EW0
Near Clarkson, NY 14420
Dave L
Job Details: 06/07/2022
Washer was full of water on arrival. Drain pump runs but does. It pump. Found that the impeller is not longer attached to the pump shaft. Replaced drain pump. Ran diagnostics and calibration. Tested ok. ; used 1 Sh (Sh) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near Rochester, NY 14615
James
Job Details: 06/07/2022
Unit non responsive from dispenser. Disconnected door harness and reconnected and ui rebooted. Unit functions properly. Of problem persists replace front user interface.
We serviced a
WHIRLPOOL LAUNDRY
Model MVWX655DW1
Near Rochester, NY 14624
Jeremy
Job Details: 06/07/2022
"Unit wouldn't spin. Found stripped hub, replaced hub. Unit checks good.; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Rochester, NY 14622
James
Job Details: 06/07/2022
"Unit leaking from suction line frosting and melting onto bottom of unit. Called techline sr7733824856. They said inspect tubing, frost pattern, and fans. Found kinked liquid line in freezer spray foam. Straightened line amd and powered on compressor. Suction line no longer frosting over. Need panel that was rusted through and reinspect for standing water. ; ordrng 1 W11482027 (Panel)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH4
Near Rochester, NY 14606
Jeremy
Job Details: 06/07/2022
Customer thought her tub and door needed to be replaced for white build up on inside. Customer not using rinse aid and using powder detergent in unit causing buildup. Explained that using rinse aid and detergent pods would correct her issue. Told customer that her tub and door did not need to be replaced as there is no functional problem.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVB08
Near Irondequoit, NY 14609
Dave L
Job Details: 06/07/2022
Pulled unit out to check for leaks. It was dry behind and under refrigerator. Verified that the drain pan holdsWater and is not leaking. Waterline is also dry and secure.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14611
Jeremy
Job Details: 06/07/2022
"Customer stated unit would not drain. Checked and found F5E2. Ran diagnostics and found lid would not lock. Replaced lid latch, checks good. Ordering control for multiple lid lock failures.; ordrng 1 W11608056 (Control), used 1 W11307244 (LATCH) from stock"
We serviced a
GE DRYER
Model GTD65EBSJWS
Near Rochester, NY 14605
Jeremy
Job Details: 06/07/2022
Customer stated console turns on by itself. Checked and found no stored error codes. Unit operates as expected. Unable to duplicate problem.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near North Chili, NY 14514
Andres
Job Details: 06/07/2022
Customer stated unit was making a noise every 20min. Customer had video of unit making noise said it was coming from freezer and when he would open the door it would stop. Noise sounds like the evap fan hitting something but did not see anything or hear anything.; ordrng 1 WPW10128551 (Evap fan motor) and 1 WPW10167023 (Fan housing) and 1 WP2169142 (Fan blade)
We serviced a
GE WASHER
Model GTW220ACKWW
Near Rochester, NY 14621
Dave L
Job Details: 06/07/2022
"Found unit uninstalled. Installed unit and tested. Unit locks, fills, spins, and drains. Tested ok. Sink next to washer does not drain. Recommending that be fixed before putting washer Into use."
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Rochester, NY 14607
James
Job Details: 06/07/2022
Replaced thermostat kit and thermal fuse. Tested and verified unit is heating. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Rochester, NY 14618
Jeremy
Job Details: 06/07/2022
"Found unit is not heating, checked element, tested open. Ordering element.; ordrng 1 279838 (ELEMENT) and 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL WASHER
Model WTW7300XW2
Near Rochester, NY 14620
Jeremy
Job Details: 06/07/2022
Found agitator slightly loose causing knocking noise during agitation. Tightened agitator bolt unit checks good.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Rochester, NY 14625
Andres
Job Details: 06/07/2022
"Replaced capacitor on unit. Ran a diagnostic cycle, unit now spins and agitates properly."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ04
Near Rochester, NY 14612
Dave L
Job Details: 06/07/2022
Found sensor feedback disconnected from module. Reconnected. Module cycled and filled. Customer to monitor after 24 hours.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Syracuse, NY 13203
Chuck
Job Details: 06/07/2022
"Customer stated that dryer is making a noise. I ran dryer and confirmed that the noise. After replacing dryer repair kit 4392067 i discovered that the noise was coming from the motor. Ordering motor W11126010 and blower wheel WP697772; ordrng 1 W11126010 (Motor) and 1 WP697772 (Blower wheel), used 1 4392067 (Dryer repair kit) from stock"
We serviced a
GE REFRIGERATOR
Model GFE29HMEEES
Near Pittsford, NY 14534
James
Job Details: 06/07/2022
Replaced fan and reset power fan turned on. One year warranty on repair.
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Rochester, NY 14616
Dave L
Job Details: 06/07/2022
Documented with tech line. They recommend having the customer use afresh for the lo flo issueSR7733822750. Unit continues to only run incomplete cycles. Rechecked previous pressure system work. Ordering tub and harness. ; rqstng P&A on 1 W11460604 (Tub) and 1 W11316252 (Harness)
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS01
Near Fairport, NY 14450
Andres
Job Details: 06/07/2022
Replaced ACU on unit. Could not test unit because old bulb blew. Customer will get a new bulb and try it out.; dspstn on spec-tagged invntry: 1 W11545876 CNTRL- ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Farmington, NY
Andres
Job Details: 06/07/2022
Customer states gasket was tearing and magnet was falling out. Gave customer a quote for new gasket she denied the repair.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKW0
Near Rochester, NY 14616
Dave L
Job Details: 06/07/2022
Unit is u responsive. Read no voltage at terminal block. Customer will have to have a licensed electrician troubleshoot power supply issue.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Pittsford, NY 14534
Jeremy
Job Details: 06/07/2022
"Found drain restricted causing F9E1 error code. Removed restriction, unit checks good."
We serviced a
JENN AIR REFRIGERATOR
Model JS48PPDBDA
Near Victor, NY 14564
Andres
Job Details: 06/07/2022
Customer stated unit was leaking water. Diagnosed unit and found drain tube was clogged. Cleared out any ice build up using steamer. Unclogged drain tube of any debris.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ06
Near Pittsford, NY 14534
Andres
Job Details: 06/07/2022
Customer stated gasket on unit was ripping. diagnosed unit and did see gasket tearing. Had gasket with me replaced it and made sure it was sealing right.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Syracuse, NY 13203
Chuck
Job Details: 06/07/2022
"Unit making noise durning spin. No codes. I ran a diagnostic test cycle and confirmed the noise. I inspected unit and noticed the gearcase is leaking oil and that is what is causing the noise. Ordering gearcase W11393685, Washplate W10902814 and slider W10734521; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (Washplate) and 1 W10734521 (Slider)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Liverpool, NY 13090
Chuck
Job Details: 06/07/2022
"Customer stated that unit would not turn on. Error codes F5E4- lid not opened between cycles, F2E1-stuck key, F7E1- basket speed fault, F7E6-motor fault. Actuator and lid lock tested bad. Replaced nidec actuator WPW10006355 and lid latch W11307244. Init successfully completed a diagnostic test cycle. Unit tested good ; used 1 WPW10006355 (Actuator), and 1 W11307244 (Lid latch) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Cicero, NY 13039
Chuck
Job Details: 06/07/2022
"Customer stated Defect with glass on oven door. Confirmed broken glass on oven door. Ordering stainless glass door W11600222; ordrng 1 W11600222 (Glass door, Stainless)"
We serviced a
WHIRLPOOL WASHER
Model WDT720PADM1
Near Baldwinsville, NY 13027
Chuck
Job Details: 06/07/2022
"Customer stated that unit doesnt seem to be washing. F9E1- cant find position (diverter problem) , F6E6-incoming water too cold. Wash motor is getting the proper voltage but is not running."
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ
Near Palmyra, NY 14522
Chuck
Job Details: 06/07/2022
Replaced diverter cover and wash arm
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Rochester, NY 14626
Dave L
Job Details: 06/07/2022
Replaced harness due to broken wire. Tested ok.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Webster, NY 14580
James
Job Details: 06/07/2022
Unit delivered with dented top. Replaced top and inspected.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hilton, NY 14468
Dave L
Job Details: 06/07/2022
Found coil defrosted in center. Removed excessFrost caused by increased season load. Customer to monitor for ice after 24 hours.
We serviced a
GE DISHWASHER
Model GDT545PSJ4SS
Near Irondequoit, NY 14609
Andres
Job Details: 06/07/2022
Customer stated unit was still giving him same issue where it would work sometimes and then other times it wouldn't. Customer said he replaced the board himself but still was happening. Diagnosed unit checked all wiring and connection. Unit was working while I was there. I recommended he get his wiring harness replaced. Gave him quote for this but he chose to get new unit.
We serviced a
GE WASHER
Model GTWN4250M1WS
Near Webster, NY 14580
James
Job Details: 06/07/2022
"Unit leaking. Gearcase clunks in slow spin. Gear oil leaking. Water leaking through center shaft of gearcase. Quoted for gearcase, nut, qnd tub seal."
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Irondequoit, NY 14609
Andres
Job Details: 06/07/2022
Customer states unit is leaving brown spots on clothes. Diagnosed unit and found that the dispenser housing is covered in some sort of brown residue which could be causing it the issue. Reccomend replacing dispenser assembly.; ordrng 1 W11524103 (Dispenser assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Webster, NY 14580
James
Job Details: 06/07/2022
Replaced door and tested icemaker. Unit functions properly.
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HW1
Near Camillus, NY 13031
Chuck
Job Details: 06/06/2022
Replaced UI. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFG320VOBW2
Near Syracuse, NY 13208
Chuck
Job Details: 06/06/2022
"Customer stated that the electrodes randomly all came on. I could not duplicate the issue. I did inspect unit and noticed burnt grease marks. Harness, switches, burners and electrodes all tested good. I called the safety line and they said it sounded like a spill over. Customer has the anti-tilt bracket and he is going to install it himself. Unit tested good SR7733809884"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cicero, NY 13039
Chuck
Job Details: 06/06/2022
"Customer stated that unit is getting stuck on rinse, she is canceling the cycle and doing a drain and spin. No codes. I ran a diagnostic test cycle in which the unit operated normally. I made sure there is no debris in the pressure hose. I calibrated unit again. I called the tech line and they suggested i tell the customer to let the cycle go so the unit can generate a error code. Unit tested good SR7733812492"
We serviced a
MAYTAG DRYER
Model MEDX700XL1
Near Rochester, NY 14610
James
Job Details: 06/06/2022
"Unit loud due to worn idler and rollers. Replaced belt, rollers, and idler pulley. Unit functions properly. One year warranty on repair. ; used 1 Sh15, 1 341241 (Belt), 2 349241t (Rollers), and 1 279640 (Idler) from stock"
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Caledonia, NY 14423
Jeremy
Job Details: 06/06/2022
Found user interface completely unresponsive. Unable to check for error codes. Ordering control and console.; ordrng 1 W11112662 (Console) and 1 W11417461 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Scottsville, NY 14546
Jeremy
Job Details: 06/06/2022
Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS03
Near Fairport, NY 14450
Andres
Job Details: 06/06/2022
Customer stated door gasket was ripping causing inside magnet to fall out and door not to seal.; ordrng 1 W10830046 (Right door gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Fairport, NY 14450
Andres
Job Details: 06/06/2022
Customer states unit is still leaking from dispenser. I believe the issue is the valve not closing fully and letting out a little of bit of water. Ordering valve and replacing valve and fitting when I come back.; used 1 W11546685 (Valve) from stock
We serviced a
GE DRYER
Model GTX42EASJ2WW
Near Fairport, NY 14450
Andres
Job Details: 06/06/2022
Customer stated unit was not connecting lint. Diagnosed unit but could not find anything wrong. I took front panel off and checked lint trap and blower wheel. Also checked vent and made sure that it had a good air flow. Unit is working properly.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Fairport, NY 14450
Jeremy
Job Details: 06/06/2022
Replaced gearcase for stripped threads and motor for worn pulley. Unit checks good.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Penfield, NY 14526
Andres
Job Details: 06/06/2022
Called customer to inform I was on my way. Showed up to house but no one was home waited 20min because I was here a few minutes before 1 but no one showed up
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Fairport, NY 14450
Jeremy
Job Details: 06/06/2022
Called techline and unit is operating as expected. SR# 7733812341. Found blown light bulb. Ordering bulb.; ordrng 1 WP22002263 (Bulb)
We serviced a
MAYTAG DRYER
Model MED7230HC1
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/06/2022
"Replaced console for intermittent operation, unit checks good.; dspstn on spec-tagged invntry: 1 W11413567 PANEL-CNTL"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Penfield, NY 14526
James
Job Details: 06/06/2022
Replaced pump and owi. Tested and spray arms are rotating properly. Customer is to monitor. If problem persists replace control.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Rochester, NY 14625
James
Job Details: 06/06/2022
Unit not consistently making ice. E5 thermostor error. Fans and ice motor passed. Cleaned condenser and replaced icemaker. Lowered freezer to -5. Customer is to monitor. If problem persists replace control W11224256
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYW00
Near Macedon, NY 14502
James
Job Details: 06/06/2022
Unit leaking due to clogged drain. Defrosted drain. Unit functions properly.
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Ontario, NY 14519
James
Job Details: 06/06/2022
"Unit loud during cycle. Idler pulley worn. Door gasket missing. Timer not rotating on auto dry. Need repair kit, gasket, and timer; rqstng P&A on 1 WPW10185982 (Timer) and 1 W10861521 (Seal) and 1 4392065 (Kit)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Rochester, NY 14621
James
Job Details: 06/06/2022
"Unit loud due to worn rollers. Replaced belt and rollers and tested. Unit functions properly. One year warranty on repair. ; used 1 4392067 (Kit), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14621
James
Job Details: 06/06/2022
Unit randomly shuts off. Water over temperature error. Cleared codes and checked connections to valve. Recalibrated and unit functions properly. Customer is to monitor.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14626
James
Job Details: 06/06/2022
S17304Replaced heater and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hilton, NY 14468
James
Job Details: 06/06/2022
"No fill, overfill, and shifter errors. Unit not agitating fully. Found wire loose in shifter. Reconnected shifter and calibrated. Unit functions properly."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/06/2022
Customer needs to reschedule; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/06/2022
Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/06/2022
Replaced fill tube and heater for broken wires. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Rochester, NY 14611
Andres
Job Details: 06/06/2022
Customer stated gasket was coming off. Diagnosed unit but gasket was not coming off and working properly. Freezer door was slightly off and was not closing correctly. Aligned freezer door and made sure that it closed and opened correctly.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ04
Near Rochester, NY 14606
Andres
Job Details: 06/06/2022
Replaced control panel and UI. Tested it unit now responds to commands lights turn on and off.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Spencerport, NY 14559
Andres
Job Details: 06/06/2022
Replaced gearcase and nut on unit. Ran a calibration cycle and a diagnostic cycle. Unit ran cycle successfully and is working properly.
We serviced a
WHIRLPOOL MICROWAVE
Model KMBD104GSS01
Near Spencerport, NY 14559
Andres
Job Details: 06/06/2022
Customer stated that control panel would steam up when cooking veggies and would not respond to commands. Diagnosed unit but could not get it to duplicate problem. I believe this is happening when customer is cooking steamed veggies for awhile. I reccomend replacing control panel incase steam is finding it's way into UI.; ordrng 1 W11486769 (Control panel)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Port Byron, NY 13140
Chuck
Job Details: 06/06/2022
Replaced inlet valve. Ran a diagnostic test cycle and started a normal cycle in which the unit operated normally. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW
Near Oswego, NY 13126
Chuck
Job Details: 06/06/2022
Customer concerned about the drying times on sensor dry. No codes. Unit passed the airflow test. Heater is cycling normally. Touch Sensors tested good. I explained to the customer about what kinds of laundry to dry on what cycles. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Cicero, NY 13039
Chuck
Job Details: 06/06/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Honeoye Falls, NY 14472
Andres
Job Details: 06/03/2022
Customer stated unit had a dent on the right side door when delivered and also says gaskets are different and door is not flushed to freezer door.; ordrng 1 LW10913407 (Door)
We serviced a
AMANA DRYER
Model NGD4655EW
Near Rochester, NY 14623
Jeremy
Job Details: 06/03/2022
"Replaced coils for noise and intermittent heat, replaced motor and blower for belt slipping and start switch for sticking. Unit checks good.; dspstn on spec-tagged invntry: 1 279827 MOTOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near West Henrietta, NY 14586
Andres
Job Details: 06/03/2022
Customer stated unit was not cooling in the fresh food section. Diagnosed unit and found that the evaporator was covered in frost and ice. Looked up if theirs any service pointer for this and did find one. States to replace evaporator cover and thermistor also said if board is not up to latest version then to replace it as well.; ordrng 1 W10889841 (Evap cover) and 1 W11389712 (Acu)
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW0
Near Rochester, NY 14620
James
Job Details: 06/03/2022
Unit groans and starts to spin slowly. Need capacitor ; ordrng 1 W10804664 (Cap) and 1 Sh15
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Rochester, NY 14623
Jeremy
Job Details: 06/03/2022
Unit has F9E1 error for long drain. Checked and found impeller on drain pump is loose. Ordering drain pump.; ordrng 1 W10919003 (Drain Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Rochester, NY 14623
Andres
Job Details: 06/03/2022
Replaced diffuser in unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM2
Near Rochester, NY 14618
Andres
Job Details: 06/03/2022
Customer stated unit was still not draining. Diagnosed unit but could not duplicate issue. When I ran a diagnostic unit drain and when I would cancel cycle it drains as well. I reset board for customer and told her to try that see if it makes a difference if it does not unit needs new board. She will call back on Monday to let us know if its still not working and decides to get ACU replaced. If so order part W10817264.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14623
Jeremy
Job Details: 06/03/2022
"Checked and found no error codes, ran unit and found bearing extremely loud during spin. Ordering gearcase, cam, belt.; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (CAM) and 1 W11239857 (BELT)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Syracuse, NY 13206
Chuck
Job Details: 06/03/2022
Customer stated that unit would turn on but would not advance. Only error code found F3E2-water temp fault. Lid lock tested bad. Replacing lid lock. Unit tested good ; used 1 W10810403 (Lid lock) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Henrietta, NY 14467
Jeremy
Job Details: 06/03/2022
Replaced softener dispenser and tub ring for leaking. Installed retainer on drain hose. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, NY 14618
Andres
Job Details: 06/03/2022
Replaced dual valve. Tested water dispenser and watched for any leaking water. Unit did not leak and is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS04
Near Fairport, NY 14450
Jeremy
Job Details: 06/03/2022
"Checked and found icebox fan not running. Ordering control and fan. Verified motor, heater, valve operation. ; ordrng 1 W11483245 (ICEMAKER) and 1 W10846539 (Icebox Fan) and 1 WPW10675033 (Control)"
We serviced a
WHIRLPOOL DRYER
Model MED5500FW0
Near Fairport, NY 14450
Jeremy
Job Details: 06/03/2022
Replaced element and thermal fuse for not heating. Unit checks good.; used 1 WP3392519 (FUSE-THERMAL) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Fairport, NY 14450
Jeremy
Job Details: 06/03/2022
"Found unit had Nidec actuator that was separated from cam causing no agitation. Replaced faulty actuator. Also replaced belt and cam for evidence of belt slipping. Unit checks good.; used 1 W10721967 (CAM), 1 WPW10006355 (ACTUATOR), and 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Victor, NY 14564
Jeremy
Job Details: 06/03/2022
Found some discoloration around air inlet from heating element which is expected. Explained to adjust heat setting according to fabric care instructions.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB119WFBW01
Near Spencerport, NY 14559
Dave L
Job Details: 06/03/2022
Found unit unplugged when I arrived. Control will not accept selections. Found corrosion on the back of the jazz board. Replaced and programmed board. Unit began cooling. Customer to monitor ; used 1 WPW10503278 from stock
We serviced a
WHIRLPOOL OVEN
Model KFGD500ESS04
Near Liverpool, NY 13090
Chuck
Job Details: 06/03/2022
Lower oven not heating. Igniter tested bad. Replaced igniter. Unit tested good ; used 1 12400035 (Igniter) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Baldwinsville, NY 13027
Chuck
Job Details: 06/03/2022
Unit not draining. No codes. I ran the unit on a test cycle and noticed a slow drain. I removed drain pump and cleaned out the debris and also found some debris in the drain hose which i removed. Ran another diagnostic cycle cycle with the same results. Outlet tested good. Drain pump is not receiving 120v. Ordering control W11305308 and harness W10919642. ; ordrng 1 W11305308 (Control) and 1 W10919642 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBW03
Near Rochester, NY 14616
James
Job Details: 06/03/2022
Unit leaking due to clogged drain tube. Defrosted drain. Unit functions properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EWH2
Near Rochester, NY 14612
James
Job Details: 06/03/2022
Door insulation saturated and water leaking onto floor. Ran with door panel removed. Wash motor making grinding noise and causing water to overflow bottom of door. Need pump. ; ordrng 1 W10861526 (Pump) and 1 Sh15
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Ogden, NY 14559
Dave L
Job Details: 06/03/2022
Fresh food section is not defrosting properly. Unable to energize heater from diagnostics. Unit needs control update. Ordering control and heater. ; ordrng 1 W11533213 (Control kit) and 1 W11291124 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Churchville, NY 14428
Dave L
Job Details: 06/03/2022
Replaced ice maker due to notice. Adjuster freezer door corner on liner. Customer to monitor after 24 hours.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Rochester, NY 14624
Dave L
Job Details: 06/03/2022
Replaced ice maker module due to no ice. Module cycled and filled. Customer to monitor after 24 hours ; ordrng 1 Sh (Sh)