Near Rochester, NY 14612
Dave L
Job Details:
07/16/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00
RecycledPower to reset lights. Light now operational.
Near Rochester, NY 14617
Dave F
Job Details:
07/15/2019
DISHWASHER WHIRLPOOL WDT720PADM3
F5E1 F4E3 F7E1 washer pump failure . Dishwasher needs washer pump . Quoted customer for job . Customer will contact whirlpool and see if there is anything that they can do for them . Charged service call.
Near Rochester, NY 14617
Dave F
Job Details:
07/15/2019
RANGE WHIRLPOOL WEG730H0DW0
F8E0 cooling fan error code . Oven needs new fan quoted customer. Customer is going to contact whirlpool about possibly having work covered. Charged service fee; dspstn on spec-tagged invntry: 1 W11107275 BLOWER
Near Rochester, NY 14624
Dave F
Job Details:
07/15/2019
WASHER MAYTAG MVWC416FW1
F5E2 lid lock fault .replaced lid lock due to control not seeing that the lid was locked . Calibrated unit . Tested in auto diagnostics. Tested good .
Near Rochester, NY 14622
Dave F
Job Details:
07/15/2019
MICROWAVE WHIRLPOOL WMH53520CW2
"Replaced transformer, magnetron, diode and capacitor for not heating . Tested unit . Tested good ."
Near Webster, NY 14580
Dave F
Job Details:
07/15/2019
RANGE MAYTAG MER8800FZ0
"Customer didn't understand the service call or what was covered under warranty. They decided if they had to pay they did not want service .; dspstn on spec-tagged invntry: 1 TJ5614 CORD-RANGE 4' 3w 1 TJ616 CORD-RA-6' 4W , and 1 WPW10245259 BLOCK-TERM"
Near Rochester, NY 14618
Evan
Job Details:
07/13/2019
WASHER MAYTAG MHW8200FW0
Customer stated that unit was flashing f01e01 error code once reaching spin portion of cycle. Ran test cycle. Once unit reached c08 on diagnostic test unit began to flash code. Replaced control. Ran diagnostic cycle again. Unit completed cycle as it should. Unit tested good
Near Rochester, NY 14618
Evan
Job Details:
07/13/2019
WASHER WHIRLPOOL WFW85HEFW1
Customer is experiencing same issue as before rotor bolt is becoming loose causing noise. Removed rotor bolt and used thread lock before reinstalling bolt. Reinstalled bolt and and torqued bolt tight as possible. Ran test cycle after doing so. Unit tested good
Near Pittsford, NY 14534
Evan
Job Details:
07/13/2019
DRYER MAYTAG MDG6000BWW
Customer stated unit was experiencing long dry times. Removed front panel to watch flame cycle on and off. Flame would initially light but coils would never open valve again after that. Replaced coils. Ran test cycle and listened to flame cycle on and off. Unit tested good ; used 1 279834 (COIL KIT) from stock
Near Rochester, NY 14615
Shaiman
Job Details:
07/13/2019
WASHER WHIRLPOOL WFW94HEXW2
Customer concerned about unit leaking and not draining water. F9E1 error code stored. Drain pump was not working. Replaced pump. Unit testing good. ; dspstn on spec-tagged invntry: 1 WPW10241025 PUMP-WATER
Near Rochester, NY 14612
Shaiman
Job Details:
07/13/2019
WASHER WHIRLPOOL WTW6400SW3
Customer concerned about the lid not latching. F84 error code present. Latch should be replaced. Customer declined further repair. ; dspstn on spec-tagged invntry: 1 WPW10619844 LATCH
Near Rochester, NY 14606
Shaiman
Job Details:
07/13/2019
DRYER MAYTAG MGDB755DW3
Continuity was present for the moisture sensor harness. Replaced moisture sensor and control. Unit testing good.
Near Rochester, NY 14622
Shaiman
Job Details:
07/13/2019
WASHER MAYTAG MVWC565FW1
"Customer concerned about unit intermittently stopping. Replaced control, unit testing good."
Near Penfield, NY 14526
Evan
Job Details:
07/13/2019
RANGE WHIRLPOOL KFDD500ESS02
Customer had RG&E out for gas smell. Discovered that unit was leaking from regulator. Tech was able to remove regulator from stove but fitting on bottom of regulator that attaches to gas line is seized on old regulator. Unit needs new fitting. Tech is to obtain new fitting and return.
Near Henrietta, NY 14467
Shaiman
Job Details:
07/13/2019
DRYER WHIRLPOOL WED49STBW1
Replaced control panel components. Repair successful.
Near Honeoye Falls, NY 14472
Shaiman
Job Details:
07/13/2019
DISHWASHER WHIRLPOOL WDT920SADM3
Customer states that the dishes are not drying & barely getting clean; even with using the heated dry. No error codes present. Tech line agent suggests using heated dry cycle option and run water before starting cycle. Unit testing good. SR: 7725337680
Near Honeoye Falls, NY 14472
Evan
Job Details:
07/13/2019
DISHWASHER KITCHENAID KDTM504EPA2
Customer stated that upper rack was falling due to welds snapping on rail. Upon inspection discovered that rack was unable to glide due to welds snapping on right side rail. Installed new left side and right side track. Reinstalled upper rack. Unit tested good
Near Penfield, NY 14526
Evan
Job Details:
07/13/2019
RANGE WHIRLPOOL WFE515S0ES0
Unit was still experiencing same issue. Discovered that neutral wire was loose on stove causing issue. Once tightening Neutral wire unit. Was functioning as it should. Ran test bake cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 TJ5614 CORD-RANGE 4' 3w
Near Fairport, NY 14450
Evan
Job Details:
07/13/2019
WASHER MAYTAG MVWC360AW0
Replacing actuator due to unit displaying basket speed fault error code. Replaced actuator ran test cycle. Unit tested good
Near Rochester, NY 14617
Evan
Job Details:
07/13/2019
DISHWASHER KITCHENAID KUDS30IXBL2
Customer stated unit would not fill with water. Checked for error codes. Unit was displaying code 10-2 for vent fan motor error. Ran diagnostic cycle. Unit filled as it should and ran through cycle. After cycle finished ran normal cycle to ensure unit was filling. Could not replicate issue after resetting control. Unit tested good
Near Groveland, NY 14462
Dave F
Job Details:
07/13/2019
WASHER WHIRLPOOL WFW92HEFW0
F1E2 motor control error code .checked windings to motor and ohm out each pin all at 13 ohms . Unit also turning on and off by itself. Possible stuck key . Replaced control W11201293 and use interface W10911023. Ran unit in auto diagnostics. Tested good .
Near Avon, NY 14414
Dave F
Job Details:
07/13/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
Replaced control and evap fan in the freezer section. . Tested fan is working as expected . Water dispenser is working and after I was done I heard the ice maker cycle .
Near Caledonia, NY 14423
Dave F
Job Details:
07/13/2019
REFRIGERATOR WHIRLPOOL ED22TEXHW02
Replaced ice maker due to leaking . Cycled ice maker no leaks . Customer will monitor.
Near North Chili, NY 14514
Dave F
Job Details:
07/13/2019
REFRIGERATOR MAYTAG MFI2570FEW01
Replaced control on refrigerator. Icemaker and ice maker fan . Ice maker cycled after turning power back on . Customer will monitor.
Near Churchville, NY 14428
Dave F
Job Details:
07/13/2019
RANGE KITCHENAID KSDG950ESS0
Customer said unit is cooking good now but is having stuck error key code .called techline SR 7725335509 they suggested that it's possible that grease of things could cause that stuck key error . Customer will monitor and try to keep the user interface clean .
Near Rochester, NY 14624
Dave F
Job Details:
07/13/2019
REFRIGERATOR MAYTAG MSD2651KEU
Refrigerator vibrating when compressor turns on . Found the drain pan was vibrating. Put some cardboard and foam under neither to stop it from raddling . Unit is no longer making noises . Also leveled the refrigerator.
Near Rochester, NY 14615
Dave F
Job Details:
07/13/2019
WASHER MAYTAG MHW5500FW0
Removed broken screw on rotor and installed new one . Tested unit in auto diagnostics. Tested good .
Near Rochester, NY 14611
Dave F
Job Details:
07/13/2019
REFRIGERATOR FRIGIDAIRE FFTR1821TS0
Fresh food door not closing correctly. Found the hinge on the bottom was bent and loose . Reshaped and tightened . Replaced door gasket . Tightened handle on freshfood and adjusted freezer door for sealing . Tested unit . Tested good .
Near Rochester, NY 14609
Dave L
Job Details:
07/13/2019
REFRIGERATOR MAYTAG MRT519SZDH00
Unit was at 40 degrees in the fresh food section on arrival. Found unit with freezer set to minimum setting with the damper all the way open. This is causing freezing temps in the fresh food section. Adjusted freezer setting to minimum setting. Having customer monitor.
Near Rochester, NY 14615
Dave L
Job Details:
07/13/2019
REFRIGERATOR FRIGIDAIRE FFSS2315TE
Damper is not opening ordering damper and control; rqstng P&A on 1 242303001 (DAMPER) and 1 A01078804 (CONTROL)
Near Webster, NY 14580
Dave L
Job Details:
07/13/2019
REFRIGERATOR KITCHENAID KRFF707ESS01
Fresh food evaporator was frosted over. Fan and thermistor testing good. Defrosted unit and set to 8 hour fixed defrost. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS
Near Rochester, NY 14616
Dave L
Job Details:
07/13/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM04
Door liner is damaged preventing closure ordering door; ordrng 1 LW10413519 (DOOR RIGHT)
Near Ontario, NY 14519
Dave L
Job Details:
07/13/2019
FREEZER WHIRLPOOL WRT518SZFW00
Unit is building moisture in the freezer.Sealed large cabinet liner gap and raised both doors to make better contact; dspstn on spec-tagged invntry: 1 WP2163777 BLADE-FAN
Near Webster, NY 14580
Dave L
Job Details:
07/13/2019
REFRIGERATOR GE PFSF5NFZABB
Defrost drain was plugged cleaned tube and defrosted
Near Webster, NY 14580
Dave L
Job Details:
07/13/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Installed door shim to close door switch
Near Rochester, NY 14617
Dave L
Job Details:
07/13/2019
REFRIGERATOR MAYTAG MFI2570FEZ00
Unit is not making ice due to the ice maker not energizing the water valve. Replaced ice maker unit cycled and filled; dspstn on spec-tagged invntry: 1 W10882923 ICEMAKER
Near Pittsford, NY 14534
Dave F
Job Details:
07/13/2019
REFRIGERATOR JENN AIR JB36NXFXRE01
Fresh food section some lights are not working. LED on the left middle of the fresh food section was bad . Replaced LED lights turned on. Called techline SR 7725339136 . Techline said that it could only have been a bad LED due to the fact that they are in series . Unit tested good .
Near Rochester, NY 14610
Steve
Job Details:
07/12/2019
REFRIGERATOR KITCHENAID KSCS25INWH02
Removed ice blocking defrost drain. Reattatched user interface that was disco nected. Cleaned coils. The refrigerator tests good
Near Canandaigua, NY 14424
Dave F
Job Details:
07/12/2019
WASHER WHIRLPOOL WTW4816FW2
F5E2 error code lid lock . Tested lid lock in diagnostics. Control was not seeing that the llid was locked . Replaced lid locked with W11307244 from stock .Tested unit in diagnostics and auto diagnostics. Calibrated unit . Unit tested good .; used 1 W11307244 (LATCH) from stock
Near Rochester, NY 14612
Shaiman
Job Details:
07/12/2019
DRYER WHIRLPOOL WGD5000DW1
Dryer would not heat. Replaced thermal fuse. Unit testing good.; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Rochester, NY 14617
Shaiman
Job Details:
07/12/2019
DRYER MAYTAG LGQ9858PW0
"Replaced drum, screen, door switch, and installed maintenance kit. Unit testing good. ; ordrng 1 W10811916SHIPDIRECT (SHIP DIRECT )"
Near Honeoye Falls, NY 14472
Shaiman
Job Details:
07/12/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Unit fills and drains with water but will not run. Replacing sump motor and control. ; ordrng 1 W11087376 (SUMP MOTOR) and 1 W11305297 (CONTROL)
Near Canandaigua, NY 14424
Dave F
Job Details:
07/12/2019
WASHER MAYTAG MVWB835DW3
Replaced drain pump for being very loud . Tested unit in auto diagnostics tested good. Calibrated unit . Tested good .
Near Canandaigua, NY 14424
Dave F
Job Details:
07/12/2019
WASHER MAYTAG MVWX655DW1
F5E2 lid lock failure error code . Needs new lid lock ordering W11307244; rqstng P&A on 1 W11307244 (latch)
Near Rochester, NY 14617
Evan
Job Details:
07/12/2019
RANGE KITCHENAID KFGD500ESS04
Customer stated that upper oven was overheating and burning items. Checked for error codes upon arrival. No codes displayed. Ran test preheat with thermocouple inside cavity. Watched unit preheat to 350 and cycle burner on and off. Unit is heating as it should. Also ran preheat on bottom oven to 350. Lower oven got up to temp and maintained temperature as it should. Unit tested good
Near Palmyra, NY 14522
Dave F
Job Details:
07/12/2019
WASHER MAYTAG MVWC565FW1
Service pointer W11347319A . For clothes getting caught ordering new agitator. Ordering W11161960 . Customer was no show .; ordrng 1 W11161960 (agitator)
Near Manchester, NY 14504
Dave F
Job Details:
07/12/2019
DRYER WHIRLPOOL WGD4815EW2
"Called techline SR 7725323047 . Dryer is not advancing from cool down on auto dry it stays on the whole time and does not get to wrinkle shield . Techline said check orange wire make sure that it is plugged in and is good . Wire is good . Techline said to replace timer . Ordering timer WPW10185981; rqstng P&A on 1 WPW10185981 (timer), dspstn on spec-tagged invntry: 1 279769 FUSE-THERMAL 1 WP3387134 THMST-FIX , and 1 WP338906 SENSOR"
Near Pittsford, NY 14534
Shaiman
Job Details:
07/12/2019
WASHER WHIRLPOOL WFW87HEDW0
"Unit will not turn on; You are I will not respond to commands. According to customer, F6 E3 error code was on display before the unit died completely. User interface should be replaced. Customer declined further repair."
Near Rochester, NY 14624
Dave L
Job Details:
07/12/2019
RANGE WHIRLPOOL WEG750H0HZ0
Replaced electrodes that were grounding to the top panel.
Near Hamlin, NY 14464
Dave L
Job Details:
07/12/2019
RANGE WHIRLPOOL WFG515S0EW1
Replaced regulator for inconsistent lighting of front burners. Burner heads were incorrect. Reordering burners ; ordrng 1 WPW10515455 (BURNER )
Near Rochester, NY 14626
Dave L
Job Details:
07/12/2019
RANGE FRIGIDAIRE FGEF3055MFF
Unit is not heating due to main control relay not closing . Elements testing good quotes for control and overlay. Customer denied repair
Near Rochester, NY 14606
Dave L
Job Details:
07/12/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13
Unit is not completing defrost due to an incorrect defrost thermostat. Ordering fan with harness ; rqstng P&A on 1 W10405166 (COVER) and 1 WPW10514110 (EVAP MOTOR)
Near Webster, NY 14580
Steve
Job Details:
07/12/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Found water line inside refrigerator frozen again. Ordering door. ; ordrng 1 LW11026425 (FRZ DOOR SS)
Near Rochester, NY 14612
Dave L
Job Details:
07/12/2019
RANGE WHIRLPOOL WFG525S0HZ1
Adjusted door so it would shut evenly. Turned up rear left simmer.
Near Rochester, NY 14626
Dave L
Job Details:
07/12/2019
RANGE WHIRLPOOL WFG975H0HZ0
Replaced damaged burner caps.
Near Rochester, NY 14612
Dave L
Job Details:
07/12/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
Water line to ice maker is frozen verified valve operation after defrosting line 120vac to tube heater. Replacing tube heater per Techline. ; ordrng 1 W11087201 (TUBE HEATER)
Near Webster, NY 14580
Steve
Job Details:
07/12/2019
REFRIGERATOR WHIRLPOOL KRSC503ESS01
Water dispenser is working ad expected. Removed water filter and it has better water flow. The evaporator is not frosted. Raised ff temp to recommended temp 37 degrees. The refrigerator tests good
Near Rochester, NY 14617
Evan
Job Details:
07/12/2019
WASHER MAYTAG MVWC200XW1
Replacing cam and motor due to unit being very noisy during spin/agitate portion of cycle. Replaced cam and motor. Ran test cycle. Unit tested good ; used 1 W10721967 (CAM) from stock
Near Rochester, NY 14615
Dave L
Job Details:
07/12/2019
RANGE WHIRLPOOL WEGA25H0HN0
The UI would not operate in settings menu. Replaced UI. Convection fan will not operate in diagnostics checked fan connection behind unit. Voltage to fan. Fan will not run. Ordering fan and control. ; ordrng 1 W11048093 (CONVECTION FAN) and 1 W11205353 (CONTROL)
Near Palmyra, NY 14522
Dave F
Job Details:
07/12/2019
DISHWASHER KITCHENAID KDTE254ESS1
F8E4 F8E1 slow drain not draining error codes . Found the dishwasher was not draining . Found a piece of a broken plate stuck inside the drain pump . Cleaned out drain and drain hose as best as I could . Moved the drain hose to a better location. Advised customer that filters need to be cleaned and the best settings to run the unit on .tested unit in auto diagnostics. Tested good .
Near Macedon, NY 14502
Evan
Job Details:
07/12/2019
DISHWASHER WHIRLPOOL WDF560SAFT1
"Customer stating that unit is not cleaning dishes properly. Spray arms are continually clogging causing poor wash performance. Also filter screen is warping causing issue with catching debris. Ordering spray arms and filter screen ; ordrng 1 W10491331 (LOWER SPRAY ARM ) and 1 WP3400918 (RETAINER CLIP ) and 1 WPW10327455 (3RD LEVEL SPRAY ARM ) and 1 WPW10463906 (SCREEN) and 1 WPW10498900 (UPPER SPRAY ARM), dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"
Near Fairport, NY 14450
Steve
Job Details:
07/12/2019
REFRIGERATOR WHIRLPOOL LFHT1831QF1
Found residual ice in the air tower in the freezer that was causing water leak. Removed ice.
Near Macedon, NY 14502
Evan
Job Details:
07/12/2019
DISHWASHER MAYTAG MDB4949SDZ0
"Customer stated unit was leaking from corners of door. Upon inspection discovered that door was off hinge and gasket was uninstalled or right side of unit. Reseated door on hinge. Reinstalled gasket and ran test cycle. Unit completed cycle as it should.discovered that unit is missing upper bracket for tube feed. 3rd level spray arm is hanging and getting caught on upper rack. Ordering bracket ; ordrng 1 W10837623 (BRACKET TUBE FEED ), dspstn on spec-tagged invntry: 1 W11084121 SENSOR"
Near Webster, NY 14580
Steve
Job Details:
07/12/2019
WASHER WHIRLPOOL GHW9300PW4
Found washer tripping gfci as soon the motor started to turn. The unit need a motor control unit. Quoted customer ; rqstng P&A on 1 W10756692 (cntrl-elec)
Near Fairport, NY 14450
Evan
Job Details:
07/12/2019
RANGE MAYTAG MER6600FZ2
Customer stated that cook top had begun to crack around front left burner. Upon inspection discovered hairline crack starting from left corner of cooktop and spreading to left front burner. Replaced cooktop due to this. Unit tested good
Near Ontario, NY 14519
Dave F
Job Details:
07/12/2019
REFRIGERATOR WHIRLPOOL WRS322FDAT04
Replaced water housing for leaking . Tested unit . Tested good . No leaks .
Near Marion, NY 14505
Dave F
Job Details:
07/12/2019
DISHWASHER WHIRLPOOL MDB4949SDZ0
Dishwasher not washing dishes . Wash motor not turning on . Replaced sump . Tested unit in auto diagnostics . Unit tested good . No leaks .
Near Penfield, NY 14526
Evan
Job Details:
07/12/2019
OVEN KITCHENAID KODE500ESS04
Replacing control due to unit displaying f1e1 error code (relay error) replaced control board. Ran test preheat on upper and lower ovens to 350 degrees. Both reached temperature as they should. Unit tested good
Near Fairport, NY 14450
Shaiman
Job Details:
07/12/2019
WASHER WHIRLPOOL WTW5000DW2
Customer concerned about unit shaking; a one time occurrence when machine was loaded with a blanket and a towel. Also concerned about a squeaking noise during spin and machine stopped mid cycle. Belt was touching the plastic pills cover. Adjusted the plastic cover then confirmed with customer that the shaking was from an unbalanced load event. Unit testing good.
Near Rochester, NY 14611
Steve
Job Details:
07/12/2019
WASHER MAYTAG MVWB835DC3
Found plastic on the ui that was interfering with user input. Removed plastic and instructed customer on use of ui. Started washer and it worked as expected.
Near Hilton, NY 14468
Steve
Job Details:
07/12/2019
REFRIGERATOR MAYTAG MZF34X18FW03
Replaced drier with dye drier for no refrigerant in unit on arrival. Recharged and The freezer s cooling now. ; used 2 WPW10143759 (DRIER-UV DYE) from stock
Near West Henrietta, NY 14586
Steve
Job Details:
07/12/2019
DISHWASHER WHIRLPOOL MDB8989SHZ0
"Found black mark near the heater and residue on inner door, sump cover and tub walls. Looks like something had gotten burned on the heater. Tested in diagnostics and it tested good."
Near Ontario, NY 14519
Dave F
Job Details:
07/12/2019
REFRIGERATOR AMANA AFI2539ERM00
Ice maker not cycling . Replaced ice maker . New ice maker cycled and filled with water . Tested good customer will monitor.; dspstn on spec-tagged invntry: 1 W10882923 ICEMAKER
Near Churchville, NY 14428
Steve
Job Details:
07/12/2019
REFRIGERATOR GE PFSF6PKXDBB
Found the evaporator cover in fresh food section is frozen on. Could not diagnose until the cover comes off. The customer is going remove power and thaw unit. The fan is not running. Ordering bi metal and fan. ; ordrng 1 WR02X12592 (thermo protector) and 1 WR60X10254 (asm motor fre.)
Near Penfield, NY 14526
Evan
Job Details:
07/12/2019
DISHWASHER KITCHENAID KDFE104HPS0
Customer stated unit was not cleaning dishes. Checked for error codes. Unit was displaying code 4-3 for wash motor not running. Unit is filling and draining but never moving water through cabinet. Replaced sump and motor. Ran diagnostic cycle. Unit tested good
Near Sodus, NY 14551
Evan
Job Details:
07/12/2019
RANGE JENN AIR JES9800CAS02
Customer stated that touch panel was not responsive. Upon inspection discovered that ribbon cable coming from UI had silver migration visible on ribbon cable. Unit needs new user interface. Customer called jenn air while tech was in home and received coverage for part cost. Replaced UI. Unit tested good Authorization code: JL62900AP1.3
Near Sodus, NY 14551
Evan
Job Details:
07/12/2019
DRYER MAYTAG MGDB835DW4
Concerting unit to liquid propane due to unit burning clothes while drying. Used conversion kit to convert from LP to natural gas. Also replacing vent due to same issue. Replaced vent ran test cycle. Unit tested good
Near Ontario, NY 14519
Shaiman
Job Details:
07/12/2019
DRYER WHIRLPOOL WED49STBW
Dryer would not turn on. Replaced thermal fuse. Unit testing good. ; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Pittsford, NY 14534
Steve
Job Details:
07/11/2019
REFRIGERATOR WHIRLPOOL GB9FHDXWQ05
"Found the ice maker is working as expected. The temps in freezer we're a little warm. Found condenser coils were plugged with lint. Removed lint. Restarted refrigerator and start device failed first time. Ordering start device. ; rqstng P&A on 1 WP2320150 (start-dev), dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER"
Near Pittsford, NY 14534
Steve
Job Details:
07/11/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00
Replaced left door ofr imperfections in stainless. Ordering both ff door gaskets for torn gaskets. Ordering user interface due to ui has to take damage to move from doors. Ordering top left screw cover for broken screw tabs and door not reading door closed all the time due to out of align cover; ordrng 2 W10917313 (gasket-dor)s and 1 W11314429 (UI) and 1 W11371720 (COVER)
Near East Rochester, NY 14445
Dave F
Job Details:
07/11/2019
REFRIGERATOR MAYTAG MFW2055FRZ00
Water valve theta connects to the water line is broken ordering new valve WPW10238100; ordrng 1 WPW10238100 (valve-inlt)
Near Rochester, NY 14615
Shaiman
Job Details:
07/11/2019
DRYER WHIRLPOOL WED4815EW1
"Customer concerned about a rumbling noise during operation. Installed maintenance kit, problem still present. Discovered the blower wheel was damaged causing the noisy vibration. Replacing motor and blowe. ; ordrng 1 279827 (MOTOR) and 2 WP487240 (SCREW)s and 2 WP681414 (SCREW)s and 1 WP694089 (BLOWER WHEEL) and 2 WP98234 (CLIP)s and 1 WPW10717210 (LINT SCREEN), used 1 4392065 (REPAIR KIT) from stock"
Near Rochester, NY 14609
Evan
Job Details:
07/11/2019
WASHER MAYTAG MVWB766FW0
Replacing console due to unit displaying f6e3 error code (acu cannot hear UI) replaced console. Ran test cycle. Unit tested good ATEC WARRANTY
Near Rochester, NY 14625
Steve
Job Details:
07/11/2019
MICROWAVE IKEA IBMS1455DS00
Replaced magnetron and Inverter for no heat. The microwave tested good.
Near Rochester, NY 14618
Steve
Job Details:
07/11/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Replaced power supply board and led board. Replaced module that was left on last trip. The lights are testing good.
Near Rochester, NY 14625
Steve
Job Details:
07/11/2019
REFRIGERATOR MAYTAG MFI2568AEB
Found the I maker fill tube full of ice preventing Ice. Remove ice and ice maker tested good.
Near Ontario, NY 14519
Evan
Job Details:
07/11/2019
WASHER MAYTAG MVWC425BW1
"Customer stated unit was very loud during operation and would not run through cycle completely. Checked for error codes. Unit displaying f5e1 (lid switch fault ) and f7e6 (motor fault) ran test cycle. Bearing inside gear case has gone bad unit is producing large howling noise while in spin. Also latch was struggling to lock at beginning of cycle. Ordering gear case and motor ; ordrng 1 W10832724 (MOTOR ) and 1 W11035747 (GEAR CASE ), dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID 1 W10721967 CAM , and 1 WPW10006355 ACTUATOR"
Near Webster, NY 14580
Steve
Job Details:
07/11/2019
REFRIGERATOR JENN AIR JFC2089WEP11
Replaced ice maker for open motor on ice maker that was preventing ice production. ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
Near Fairport, NY 14450
Steve
Job Details:
07/11/2019
REFRIGERATOR WHIRLPOOL LFHT1831QF1
Rerouted defrost drain for leaking in fresh food section. The refrigerator tested good
Near Rochester, NY 14622
Evan
Job Details:
07/11/2019
MICROWAVE WHIRLPOOL WMH53520CW2
"Unit is still experiencing same issue. Will not heat after changing out bad diode. Called techline. Techline recommending replacement of capacitor ,diode and transformer. ; ordrng 1 W10772112 (TRANSFORMER ) and 1 W11256462 (DIODE ) and 1 WPW10574736 (CAPACITOR ), dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK"
Near Rochester, NY 14621
Evan
Job Details:
07/11/2019
DRYER KENMORE 417.804127
Customer stated unit was not heating. Upon inspection discovered that heating coil had snapped and fused itself to case causing issue. Unit needs heater and new bearing. Ordering heater and bearing ; ordrng 1 131553900 (HEATER ASSEMBLY ) and 1 5303281153 (BEARING KIT )
Near Rochester, NY 14621
Evan
Job Details:
07/11/2019
DRYER KENMORE 417.804127
Customer stated unit was not heating. Upon inspection discovered that heating coil had snapped causing issue. Ordering heater assembly ; ordrng 1 131553900 (HEATER ASSEMBLY )
Near Pittsford, NY 14534
Steve
Job Details:
07/11/2019
DRYER WHIRLPOOL WED4985EW0
Extra low heat 140 105 143 110 pushed back in and it went to 150 High heat 165 125 166 125 tested dryer and it tested good. The vent is clear.
Near Rochester, NY 14625
Dave F
Job Details:
07/11/2019
MICROWAVE IKEA IBMS1455DS00
Helped SM
Near Pittsford, NY 14534
Dave F
Job Details:
07/11/2019
COOKTOP WHIRLPOOL WEE510SAGB1
Cooktop not turning on . Found that the customer was not using the proper buttons to use the unit . Customer instruct.
Near Victor, NY 14564
Dave F
Job Details:
07/11/2019
REFRIGERATOR WHIRLPOOL GSF26C5EXW02
Ice maker not working call techline SR 7725311299 . Checked power to ice maker no power. Checked power at the optics had power there 14 volts DC . Tested unit in test 25 ice maker unit has power going to it now . Replaced ice maker . Ice maker cycled . Tested good .
Near Victor, NY 14564
Dave F
Job Details:
07/11/2019
MICROWAVE JENN AIR JMV8208CS3
Door switch failed causing the door not closed error . Replaced both interlocks with kit W11244490 . Tested unit tested good . Microwave is covered under warranty.; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Near Rochester, NY 14618
Dave F
Job Details:
07/11/2019
WASHER FRIGIDAIRE GLTF2940ES3
"Found the rubber hose between the tub and the drain pump was not on correctly and has been like that for a long time due to the way the rubber hose was now folded over . Was able to reshape the rubber hose and get it back correct position, tighten hose clamps and tested unit . Unit Tested good . No leaks ."
Near Webster, NY 14580
Dave L
Job Details:
07/11/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00
Could not get compressor to change speed reordering compressor. ; ordrng 1 W10276644 (compressor)
Near Pittsford, NY 14534
Dave F
Job Details:
07/11/2019
REFRIGERATOR FRIGIDAIRE LGHN2844MF4
Unit making. Raddling noise . Found copper tube in the back raddling on another tube . Moved tube away from unit . No more raddling . Tighten freezer door handle and installed bar that was not installed in the freezer rails . Leveled the legs of the refrigerator. Unit . Tested good . There is more vibration then normal which may mean that the compressor would need to be replaced .. Unit tested good and is cooling as it should .