We serviced a
AMANA WASHER
Model NFW5800HW2
Near Rochester, NY 14612
Tanner
Job Details: 04/15/2021
Q1 no Q2 no Q3 noReplaced bellow gasket and tension ring. Tested unit and unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Rochester, NY 14608
Tanner
Job Details: 04/15/2021
Q1 no Q2 no Q3 noOriginal diagnosis incorrect. Needa new dual water valve. Customer paid 142.99 plus tax for a total of $154.53. Total cost for water valve is 94.49. Refund owed $60.04.; ordrng 1 W10179146 (Inlet Valve)
We serviced a
MAYTAG DRYER
Model MEDC300XW1
Near Lyons, NY 14489
Steve
Job Details: 04/15/2021
"Found the shaft on motor is stripped and belt will not turn. The rollers are also seized. Quoted for rollers, idler pulley, motor and blower that attaches to motor. Customer is going to decide on repair; rqstng P&A on 1 279827 (Motor) and 1 WP694089 (Wheel) and 1 349241T (Rollers) and 1 WP691366 (Idler), ordrng 1 Shipping (Shipping), dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Clifton Springs, NY 14432
Steve
Job Details: 04/15/2021
The washer had long fill error code that was preventing wash. Found the cold water valve plugged at the valve screen. Cleaned the screen and recommended hose screens to prevent cold water from stopping again.
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFW1
Near Williamson, NY 14589
James
Job Details: 04/15/2021
Q1 n. Q2 n. Q3 n. F3e1 f9e1. Tested drain pump and it functions properly. Cleaned pressure hose and ran diagnostics successfully. Customer is to monitor.
We serviced a
WHIRLPOOL OVEN
Model WFE515S0EW0
Near Hamlin, NY 14464
David
Job Details: 04/15/2021
Replaced ERC and oven sensor. Unit tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Brockport, NY 14420
David
Job Details: 04/15/2021
Replaced ice maker. Ice maker homed when powered on. Customer to monitor after 24 hours.
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Hilton, NY 14468
David
Job Details: 04/15/2021
Customer is concerned with the loud noise coming from the washer during the Fill cycle. Found that the washer was facilitating water hammer in the customers plumbing. This is a plumbing issue unrelated to the machine. Unit tested ok otherwise.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWB02
Near Brockport, NY 14420
David
Job Details: 04/15/2021
Left kick plate with customer lol
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Rochester, NY 14608
David
Job Details: 04/15/2021
Fresh food section is not cooling due to a stuck damper. Enter diagnostics to energize damper dampers clicking but will not move position. Ordering damper ATEC warranty; ordrng 1 W11087463 (Damper)
We serviced a
JENN AIR REFRIGERATOR
Model JFC2089HES
Near Webster, NY 14580
David
Job Details: 04/15/2021
Unit is only partially defrosting due to a failing compressor relay on the main control. The control is NLA. Defrosted evap. Unable to repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, NY 14612
David
Job Details: 04/15/2021
Pre ordered damper ; ordrng 1 WPW10594330 (Damper)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Newark, NY 14513
Steve
Job Details: 04/15/2021
"Found out of balance load and over suds errors. The washer filled, agitated, spun and drained as expected. The washer tests good."
We serviced a
KITCHENAID RANGE
Model KFGC506JSS00
Near Rochester, NY 14626
David
Job Details: 04/15/2021
Oven sensor and ignitor. Checked oven temps with thermistor. Oven averaging temperature properly. Customer to monitor;
We serviced a
WHIRLPOOL DRYER
Model WGD6620HW1
Near Rochester, NY 14618
Dave
Job Details: 04/15/2021
Replaced front glass . Unit is under 30 day warranty. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Williamson, NY 14589
James
Job Details: 04/15/2021
Q1 n. Q2 n. Q3 n. Unit was off and completely defrosted. One power was reset unit began cooling again. Dispenser intermittent to function. Need control and dispenser paddle; rqstng P&A on 1 W10843055 (Control) and 1 W10853387 (Pad)
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Geneva, NY 14456
Steve
Job Details: 04/15/2021
Found the spin was In off position causing the clothes to come out wet and long cycle time. Turned spin on and save in user interface. Tested in diagnostics and the washer is working as expected.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WML55011HS5
Near Rochester, NY 14612
David
Job Details: 04/15/2021
Replaced mag cap and diode. Noise. persists ordering transformer ; ordrng 1 W11334531 (Trsnsfirmer)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW3
Near Rochester, NY 14612
David
Job Details: 04/15/2021
Installed upper rack clip. Unit testing good
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Geneva, NY 14456
Steve
Job Details: 04/15/2021
Found drain pump was rumbling. Removed clean out and drain pump is still rumbling is still not draining. Removed air trap and it is clear. The washer is stuck in drain with f3e4 error and did not reset after removing trap. The washer either needs a control board and pump or there is clothing stuck between basket and the door will not open. ; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Geneva, NY 14456
Steve
Job Details: 04/15/2021
Found ice forming on outside of ice bin. Customer states the ice maker was leaking. Ordering ice maker ; ordrng 1 W11129522 (Ice maker)
We serviced a
JENN AIR 50#IM 15' FS
Model JIM158XYRS0
Near Rochester, NY 14618
Dave
Job Details: 04/15/2021
Ice machine not making ice went into diagnostics unit not filling with water . Removed water filter unit started fill right away . Unit needs to water filter gave customer part number to filter F2WC9I1 . Unit tested good in diagnostics.
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near Sodus, NY 14551
James
Job Details: 04/15/2021
"Q1 n. Q2 n. Q3 n. Unit not powering on. Found thermal fuse blown. Replaced fuse and tested. Element cycles off at 190 and on at 130, on all cycles. Need timer. ; rqstng P&A on 1 WPW10185982 (Timer), dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL"
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BW2
Near Marion, NY 14505
James
Job Details: 04/15/2021
Q1 n. Q2 n. Q3 n. Replaced control and temp sensor. Preheated to 350. Heat cycles to 450-336. Calibrated oven and retested 445-310 400-320. Recommend waiting ten minutes after preheat is reached. Customer is to monitor.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Walworth, NY 14568
James
Job Details: 04/15/2021
Q1 n. Q2 n. Q3 n. Unit not washing dishes. Water sprays out of spray arms but they do not rotate. Filter was clean. Need pump. Customer opted not to repair. Left part with customer. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
We serviced a
WHIRLPOOL RANGE
Model MGR6600FZ1
Near Penfield, NY 14526
Dave
Job Details: 04/15/2021
Left front burner not lighting everytime adjusted the burner location and cleaned the burner area . Unit is now lighting as expected
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ00
Near Walworth, NY 14568
James
Job Details: 04/15/2021
Q1 n. Q2 n. Q3 n. Door handles stripped. Replaced door handles.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Geneva, NY 14456
Steve
Job Details: 04/15/2021
"Found the washer right front leg was up a little causing the washer to vibrate. Lowered leg and tested washer in manual diagnostics and automatic diagnostics. The washer functioned as designed with no abnormal noises. Tested with load of wet towels in washer. The washer filled, agitated, drained and spun out as expected. Calibrated washer"
We serviced a
MAYTAG WASHER
Model MEDC465HW
Near Geneva, NY 14456
Steve
Job Details: 04/15/2021
Found the dryer cord is burned at the power source. Showed customer and told them to have electrician replace the box and cord.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Fairport, NY 14450
Dave
Job Details: 04/15/2021
Door alarm was not working right . Adjusted the doors so the door closes easier as the mullion was rubbing on the top . Adjusted the legs on unit . Found the left drawer was not staying on. Rails made adjustment to the shelf unit tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Pittsford, NY 14534
Dave
Job Details: 04/15/2021
Ice maker cycling . But no water . Found ice maker fill tube was frozen thawed fill tube and cycled ice maker . Tested good .; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Pittsford, NY 14534
Dave
Job Details: 04/15/2021
Replaced damper control for noise and failing . Tested unit . Tested good .
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Geneva, NY 14456
Steve
Job Details: 04/15/2021
Replaced timer for not advancing.
We serviced a
WHIRLPOOL COOKTOP
Model RF314PXMQ2
Near Webster, NY 14580
James
Job Details: 04/15/2021
Q1 n. Q2 n. Q3 n. Unit shorted to ground. K2 broken from terminal block and shorting out. Need terminal block. Waive sc due to recent service on dryer and failure to pre order part. ; ordrng 1 WP9761958 (Block) and 1 Sh15
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Pittsford, NY 14534
Dave
Job Details: 04/15/2021
Reinstalled unit . One of the mounting screws had fallen out . Tested unit in diagnostics unit tested good.
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Farmington, NY 14425
Dave
Job Details: 04/15/2021
Replaced the door gasket and both hinges . Tested unit . Tested good .
We serviced a
KITCHENAID WINE COOLER
Model KUWS24RSBL00
Near Rochester, NY 14610
James
Job Details: 04/13/2021
Tech was assigned as a helper;
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Webster, NY 14580
Tanner
Job Details: 04/13/2021
Q1 no Q2 no Q3 noReplaced right side panel. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 W11233548 PANEL-SIDE-RGHT
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Rochester, NY 14617
Tanner
Job Details: 04/13/2021
Q1 no Q2 no Q3 noComplaimt of unit leaking from bottom. Removed rear cover and found drain hose disconnected from sump. Swept hose and sump for debris and found none. Reconnected hose and tested unit. No more leak and draining properly. Drain pump recently replaced on thinking. Reconnecting drain hose to new sump is part of repair. Service call covered under ATEC warranty. Hose is now properly secured to sump. If issue recurs order new drain line and hose clamp for return visit if customer opts to repair.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Webster, NY 14580
Tanner
Job Details: 04/13/2021
Q1 no Q2 no Q3 noReplaced drain pump. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 W11497943 PUMP-DRAIN W/CHOPPER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHW00
Near Webster, NY 14580
Tanner
Job Details: 04/13/2021
Q1 no Q2 no Q3 no Complaint of no ice. Was able to reduce temp and it worked for a little but now not at all. Recorded following temps in FF section: 36.8 degrees F. Freezer compartment: 6.7 degrees F.Ran ice harvest cycle and Ice motor worka. Harvest successful. Ran water fill test several times. No water flowing into ice maker. Primary inlet valve hums open but ice control valve does not open. Ordering new dual valve.; rqstng P&A on 1 WPW10179146 (Dual Valve)
We serviced a
WHIRLPOOL WASHER
Model WFW9300VU02
Near Victor, NY 14564
Steve
Job Details: 04/13/2021
"F71 error code ccu and ui communications error. The power to washer tests good. Quoted for ui and control board. The ui is on a back order from the factory at the moment. ; rqstng P&A on 1 W10319816 (User interface) and 1 WPW10169230 (Control module), ordrng 1 Shipping (Shipping)"
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Rochester, NY 14611
Tanner
Job Details: 04/13/2021
Q1 no Q2 no Q3 noReplaced bearing ring amd baffle. Tested unit and unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WFW5620H
Near Fairport, NY 14450
Steve
Job Details: 04/13/2021
Found the plastic lever on bottom drawer was bent and causing door to not close. Removed bent part of lever and the drawer is closing as expected.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Fairport, NY 14450
Steve
Job Details: 04/13/2021
Found the defrost drain was plugged causing ice accumulation on freezer floor. Removed blockage in drain and cleared ice.
We serviced a
MAYTAG DRYER
Model MGDB850YG1
Near Livonia, NY 14487
Dave
Job Details: 04/13/2021
"Dryer making squeaking noise . Pulleys and rollers looked ok . But were not spinning well . Cleaned shafts , rollers and pulleys . Oiled up shafts . Tested unit . Tested good . If problem persists needs four rollers and tension pulley ."
We serviced a
JENN AIR REFRIGERATOR
Model JFC2290VPY1
Near Rochester, NY 14610
Evan
Job Details: 04/13/2021
Customer stated that unit was leaking water. Discovered that drain hole below evaporator was clogged causing issue. Disassembled freezer cleared drain hole. reassembled unit confirmed function. unit tested good
We serviced a
KENMORE WASHER
Model 110.23812100
Near Rochester, NY 14618
Dave
Job Details: 04/13/2021
Gearcase has leaked and burned out clutch . Unit needs gear case and clutch . . Ordering parts . ; ordrng 1 3360629 (gear case) and 1 285785 (clutch)
We serviced a
WHIRLPOOL DRYER
Model WGD8800YC2
Near Scottsville, NY 14546
Dave
Job Details: 04/13/2021
Cleaned inside dryer which was full of lint . Replaced catch on door . Unit tested good .; used 1 WPW10111905 (CATCH) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near West Henrietta, NY 14586
Dave
Job Details: 04/13/2021
Drain pump staying on . Long fill no fill error code . Unit didnt have hot water turn on to the unit . Customer didnt know you had to have hot water on . Calibrated unit and ran auto diagnostics. Unit tested good . Customer instruct. Gave best wash cycles .
We serviced a
MAYTAG DRYER
Model MED6630HC1
Near Honeoye Falls, NY 14472
Dave
Job Details: 04/13/2021
Unit not drying clothing . Found vent was plugged and water in venting due to it being plugged .cleared venting and tested unit . Unit tested good . Gave tips on best settings unit . Customer instruct. Moisture in control panel due to venting .
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EPA02
Near Webster, NY 14580
James
Job Details: 04/13/2021
Q1 n. Q2 n. Q3 n. Mullion not contacting striker when closing door. Adjusted mullion now door closes properly.
We serviced a
WHIRLPOOL MICROWAVE
Model JMW9530DAB
Near Macedon, NY 14502
James
Job Details: 04/13/2021
Replaced hinges and cleaned glass. Reattached glass to mounts with epoxy.
We serviced a
WHIRLPOOL MICROWAVE
Model MMW9730AS00
Near Penfield, NY 14526
Evan
Job Details: 04/13/2021
Replacing magnetron and inverter board due to unit continually flashing error code when trying to operate microwave. Replaced both parts tested unit multiple times. Unit tested good
We serviced a
KITCHENAID WINE COOLER
Model KUWS24RSBL00
Near Rochester, NY 14610
David
Job Details: 04/13/2021
Unit had no refrigerant and oil in drier. Evaporator is not a serviceable part. Unit is unrepairable. Refund for compressor.
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Webster, NY 14580
Evan
Job Details: 04/13/2021
Customer stating that when units ending cycle unit will display end in display but never turn off display. This issue is inside UI software. Ordering UI ; ordrng 1 W11325572 (USER INTERFACE )
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Walworth, NY 14568
Evan
Job Details: 04/13/2021
Replacing all parts listed due to unit failing to drain an also failing to respond to commands and operate cold water valve properly. Replaced all parts. Tested unit multiple times. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW1
Near Rochester, NY 14624
Evan
Job Details: 04/13/2021
Replaced frame of console keypad is still not responding to commands. Ordering UI ; ordrng 1 WPW10750477 (UI )
We serviced a
GE WASHER
Model GTW220ACK5WW
Near Rochester, NY 14606
Evan
Job Details: 04/13/2021
Replacing Lid lock and lid lock strike due to lock failing to engage strike. Replaced parts. Tested unit. Unit tested good
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model WET4027HW1
Near Webster, NY 14580
Evan
Job Details: 04/13/2021
Customer stated that unit was producing loud squealing noise. Checked for error codes. No codes present ran diagnostic cycle. Could not hear issue during diagnostic cycle. Ran unit on high spin in manual test mode. Could hear pulley making contact with belt guard. This was the only noise technician could hear adjusted guard and ran unit again could not hear noise customer was referring to. Advise customer to get video of noise if issue occurs again. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Rochester, NY 14606
Tanner
Job Details: 04/13/2021
Q1 no Q2 no Q3 noReplaced gearcase. Calibrated unit. Ran auto diagnostic. Unit now making different noise from agitator. Old agitator not molding to new gear cae shaft. Ordering new agitator and bolt.; rqstng P&A on 1 W10902814 (Agipellar) and 1 W10752187 (Bolt)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rochester, NY 14625
Steve
Job Details: 04/13/2021
Found door switch broken. Ordering switch. ; ordrng 1 WPW10237959 (Switch door)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Canandaigua, NY 14424
Steve
Job Details: 04/13/2021
Found burner was open. Ordering burner. ; dspstn on spec-tagged invntry: 1 WP3149404 SWITCH- SM BURNER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYB05
Near Rochester, NY 14609
Steve
Job Details: 04/13/2021
Replaced right door for broken hinge receiver. The door tests good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rochester, NY 14608
Steve
Job Details: 04/13/2021
Replaced open capacitor and drain pump for not draining or spinning. The washer tested good.
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Rochester, NY 14623
James
Job Details: 04/13/2021
Q1 n. Q2 n. Q3 n. Replaced motor and thermostat. Tested and found drum getting too hot. Terminal loose on thermostat. Replaced terminal and heat cycles from 130-180 deg.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14617
David
Job Details: 04/13/2021
Rescheduled customer; ordrng 1 8269144A (Drain hose)
We serviced a
WHIRLPOOL DRYER
Model WED6120HW1
Near Brockport, NY 14420
James
Job Details: 04/13/2021
Q1 n. Q2 n. Q3 n. Replaced parts and tested. No heat. Called techline sr 7730490903. They said board is bad. Need control. ; ordrng 1 W11400354 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB00
Near Rochester, NY 14626
David
Job Details: 04/13/2021
Found a small area of ice on the freezer shelf near some ice cube trays. This was a small clear build up likely caused from water splashing out of the trays when shutting the freezer door. Removed shelf to remove build up. Measured freezer temperature at 4 degrees. Checked seals and airflow. Unit testing ok. Customer declined providing an email address
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Ridgemont, NY 14626
David
Job Details: 04/13/2021
Unit was not starting because the connector to the door latch was not seated. Reseated connector. Unit tested good.
We serviced a
MAYTAG MW-HOOD COMBO
Model MMV5219FZ3
Near Brockport, NY 14420
David
Job Details: 04/13/2021
The door to the MW is sagging and broken at the lower right side. This is preventing the door switches from closing properly ordering door. ; rqstng P&A on 1 W11041339 (MW door stainless)
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Brockport, NY 14420
David
Job Details: 04/13/2021
Unit has been taking longer than normal to dry. Found moisture sensor error in diagnostics. Cleared error and reseated connection. When powered back up dry time was different. Checked venting with airflow tester recommending that the customer replace restricted venting.
We serviced a
GE DRYER
Model GTD45EASJWS
Near Brockport, NY 14420
David
Job Details: 04/13/2021
Dryer was making a loud noise. Found drum was not seated properly on front bulkhead slider. Removed front panel and reseated drum. Unit tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14612
James
Job Details: 04/13/2021
Q1 n. Q2 n. Q3 n. Replaced door and inspected. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11178521 NAMEPLATE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FNAW00
Near Hamlin, NY 14464
David
Job Details: 04/13/2021
Replaced shorted led modules and kick plate.
We serviced a
WHIRLPOOL RANGE
Model GW397LXUS06
Near Hilton, NY 14468
David
Job Details: 04/13/2021
Replaced weak bake ignitor. Unit tested good when preheated. ; used 1 12400035 (Ignitor) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Canandaigua, NY 14424
Steve
Job Details: 04/07/2021
Found motor getting power but not starting. Ordering motor. Found dispenser door has broken off. Ordering dispenser. ; rqstng P&A on 1 W11085683 (Motor) and 1 W10861000 (Dispenser)
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Fairport, NY 14450
Steve
Job Details: 04/07/2021
Removed trim that was holding door open. The dishwasher door is staying closed now.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Victor, NY 14564
Steve
Job Details: 04/07/2021
Replaced harness and shifter at same time as per manufacturers instruction and the washer is now working as expected. ; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Fairport, NY 14450
Steve
Job Details: 04/07/2021
Replaced hinge for heat escaping on left side. ; dspstn on spec-tagged invntry: 1 WPW10299224 HINGE-ACTIVE
We serviced a
WHIRLPOOL DRYER
Model WED9600TA0
Near Victor, NY 14564
Steve
Job Details: 04/07/2021
The new control has broken moisture sensor connection. Ordering another board. ; ordrng 1 WPW10141671 (Control)
We serviced a
GE WASHER
Model n/a
Near Rochester, NY 14607
Steve
Job Details: 04/07/2021
Ordering shifter; ordrng 1 WH16X10147 (Fork assembly)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Fairport, NY 14450
Steve
Job Details: 04/07/2021
Replaced hub under appliance tec warranty. Explained to customer that if it fails again it will need a transmission. ; used 1 W10528947 (Hub) from stock
We serviced a
WHIRLPOOL DRYER
Model LGR8648LWD
Near Mount Morris, NY 14510
Steve
Job Details: 04/07/2021
Fastened vent
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY05
Near Victor, NY 14564
Steve
Job Details: 04/07/2021
S38253 replaced defrost drain that was causing ice accumulation in freezer. Remove ice from freezer. The filter housing was leaking. Turned access valve towards off position to restrict water pressure. The housing stopped leaking. ; used 1 W10619951 (Drain) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Rochester, NY 14612
James
Job Details: 04/07/2021
Q1 n. Q2 n. Q3 n. Unit not draining. Cleaned sump and flushed drain hose from disposal. Filled and drained unit 3 times. Unit functions properly. Customer is to monitor.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Spencerport, NY 14559
James
Job Details: 04/07/2021
Q1 n. Q2 n. Q3 n. Unit smells like it's burning while in use. Tested unit. No error codes. Cleaned heating element and ran diagnostics cycle. Unit functions properly. Customer is to monitor if problem persists replace element
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Rochester, NY 14612
James
Job Details: 04/07/2021
Q1 n. Q2 n. Q3 n. Unit gets stuck in cycle and has to be reset to unlock. No error codes. Replaced lid lock and ran calibration. Ran diagnostics cycle successfully. ; dspstn on spec-tagged invntry: 1 W11307244 LATCH
We serviced a
KENMORE WASHER
Model 11026732503
Near Rochester, NY 14610
James
Job Details: 04/07/2021
Q1 n. Q2 n. Q3 n. Unit not agitating due to worn dogs. Replaced dogs now agitator functions properly. Waive sc due to diagnosed on last visit. ; dspstn on spec-tagged invntry: 1 80040 DOG 4PK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Brockport, NY 14420
James
Job Details: 04/07/2021
Q1 n. Q2 n. Q3 n. Unit not making ice. Icemaker twitches when door switches are closed. Inspected harness in door. Need icemaker. ; rqstng P&A on 1 W10873791 (Icemaker)
We serviced a
MAYTAG WASHER
Model n/a
Near Rochester, NY 14605
Tanner
Job Details: 04/07/2021
Q1 no Q2 no Q3 noOn arrival another member of household declined service. Stated they already had a friend look at it and that machine needs ne computer and is not worth fixing
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSP0
Near Walworth, NY 14568
James
Job Details: 04/07/2021
Q1 n. Q2 n. Q3 n. Replaced upper rack adjusters and tested. Unit functions properly.
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Irondequoit, NY 14617
Tanner
Job Details: 04/07/2021
Q1 no Q2 no Q3 noComplaint of unit never advancing past sensing. Following stored errorsF0E0F8E6 water hazardSR7730437927Advised to replace shifter and lower harness then calibrate unit. Harness is currently on back order.; ordrng 1 W10913953 (Shift actuator) and 1 W11183910 (Lower harness)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14621
Tanner
Job Details: 04/07/2021
Q1 no Q2 no Q3 noComplaint of broken power cord and loose lid.Inspected cord and prongs are missing.inspected lid and lid brackets are crooked causing closing clearance issue. Ordering nee cord and brackets.; ordrng 2 WP91770 (Hinge)s and 1 W10850133 (Power cord)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Webster, NY 14580
Tanner
Job Details: 04/07/2021
Q1 no Q2 no Q3 noComplaint of scraping noise. Noise present when hand spinning basket.Ran unit and basket is scraping agaimst right panel. Reassembled unit to see if assembly issue. Scraping still occurring. Panel is bowed in. Ordering new panel.; ordrng 1 W11233548 (Panel)
We serviced a
MAYTAG WASHER
Model MHW5500FC1
Near Webster, NY 14580
Tanner
Job Details: 04/07/2021
Q1 no Q2 no Q3 noReplaced ACU and UI. Ran full autodiagnostics cycle. Unit testd good.
We serviced a
WHIRLPOOL OVEN
Model WFE515S0EW0
Near Hamlin, NY 14464
David
Job Details: 04/07/2021
The oven is not maintaining oven temps. Watched the unit off cycle and drop 115 degrees after it had been heating for 45 min. When restarted the unit climbed back up to 279 set point was 350. Ordering erc and sensor. ; ordrng 1 W11122546 (ERC) and 1 WPW10181986 (Sensor)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Hilton, NY 14468
David
Job Details: 04/07/2021
"The HMI is not responding. Cleaned exposed area of the control near connector. Was able to get the unit to function this way. Ordering HMI; rqstng P&A on 1 W11135391 (Hmi), dspstn on spec-tagged invntry: 1 W11135392 CONTROL"
We serviced a
WHIRLPOOL DRYER
Model LE7080XTW1
Near Webster, NY 14580
Tanner
Job Details: 04/07/2021
Q1 no Q2 no Q3 noReplaced element. Tested unit and unit tested good.
We serviced a
WHIRLPOOL WASHER
Model NTW4705EW0
Near Irondequoit, NY 14622
James
Job Details: 04/07/2021
"Q1 n. Q2 n. Q3 n. Unit not draining. Power to pump. Removed drain pump and found no obstruction. Need drain pump. ; ordrng 1 WPW10661045 (Pump) and 1 Sh15, dspstn on spec-tagged invntry: 1 W11307244 LATCH"