We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Farmington, New York 14425
Zach L
Job Details: 07/24/2025
"Smell is not refrigerant. Unit has full frost pattern, no cooling issues. No buildup on defrost heater, no food debris or buildup anywhere in unit. Smell is not caused by any issue with refrigerator. Advised customer empty unit and remove smell with baking soda"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Rochester, New York 14626
DeVaughn C
Job Details: 07/24/2025
"Customer reports F5E3 error code displayed and door would not open. F5E3 error code stored upon arrival. Connected unit to power, door unlocked instantly. Door locked and unlocked in diagnostics with no issues. Suspecting a one-time failure. Cleared cleared error code, then ran test cycle. Repair completed successfully."
We serviced a
GE WASHER
Model GFW650SPNS
Near Greece, New York 14616
DeVaughn C
Job Details: 07/24/2025
Customer reports unit is leaking during use. Discovered hot water hose was leaking at the unit. Replaced hoses. Repair completed successfully. ; used 1 8212545RP (HOSE-FILL 2PK) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3 TO
Near Hilton, New York 14468
DeVaughn C
Job Details: 07/24/2025
Customer reports burning smell and not filling. F7E1 error code stored. Replaced sump motor then tested in diagnostics. Repair completed successfully.; dspstn on spec-tagged invntry: 1 W11416362 PUMP AND MOTOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Bloomfield, New York 14469
Zach L
Job Details: 07/24/2025
Seized compressor. Needs new compressor. Unit covered by first year warranty; ordrng 1 W11547313 (Compressor) and 2 W11504416 (8.5x6)s and 1 W11506621 (6x6) and 1 W11506635 (Charging tube) and 1 W11504431 (7x5) and 2 W11504420 (8x6)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Avon, New York 14414
Zach L
Job Details: 07/24/2025
"Defrost bimetal operating properly, control not calling for defrost cycle. Replaced control, programmed, and set to fixed defrost.; used 1 WPW10503278 (ADC - JAZZ) from stock"
We serviced a
KITCHENAID RANGE
Model KFEG500EBS1
Near Rush, New York 14543
Zach L
Job Details: 07/24/2025
"From customer description, issue sounds like infinite switch. All functions operated properly during visit. If issue returns, customer will call, order infinite switch.; rqstng P&A on 1 W10857622 (Infinite switch)"
We serviced a
WHIRLPOOL WASHER
Model LSQ8243HQO
Near Brockport, New York 14420
DeVaughn C
Job Details: 07/24/2025
Replaced lid switch. Repair completed successfully.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near West Henrietta, New York 14586
Zach L
Job Details: 07/24/2025
No error codes stored. All functions operating properly. All connections secure. Adjusted levelling legs slightly. Unit in good working condition. Covered by first year warranty
We serviced a
GE REFRIGERATOR
Model HTH17CBDDRWW
Near Rochester, New York 14607
Jeff Miceli
Job Details: 07/22/2025
"Tenant had video of loud buzzing sound. Unit ran with normal sound levels while I was there. Tenant stated that the unit would make the loud noise for up to 3 hours at a time. She also said until is freezing food in FF section. Long run times and freezing food indicates a bad temperature control. Ordering control. Noise did not appear while I was here so will listen for it on next visit. Also told customer to reach out to us when the noise occurs so if possible, we could come over on short notice. ; rqstng P&A on 1 WR09X20002 (Thermostat)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rochester, New York 14613
Jeff Miceli
Job Details: 07/22/2025
Replaced control for continuous draining; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Rochester, New York 14618
Jeff Miceli
Job Details: 07/22/2025
Replaced front panel for dent on left side
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, New York 14606
DeVaughn C
Job Details: 07/22/2025
"Replaced parts, then calibrated. Unit testing good. ; dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W11239857 BELT , and 1 WPW10006355 ACTUATOR , used 1 W10528947 (HUB) from stock"
We serviced a
GE DISHWASHER
Model GDT650SYV2FS
Near Rochester, New York 14614
Zach L
Job Details: 07/22/2025
Replaced UI and tested unit
We serviced a
AMANA RANGE
Model ACR4303MFB7
Near Rochester, New York 14605
Zach L
Job Details: 07/22/2025
"Infinite switches shorted, constantly sending power to burners, needs new infinite switches; ordrng 1 WP3148952 (RF infinite switch) and 2 WP3149400 (LF + RR infinite switch)s and 2 W11396790 (LF + RR coils)s and 1 W11396792 (RF coil)"
We serviced a
WHIRLPOOL FREEZER
Model WRS555SIHZ06
Near Rochester, New York 14606
DeVaughn C
Job Details: 07/22/2025
Ice build up on freezer shelf. Gasket and door passes visual inspection. Ice build-up closely resembles frozen water spilling from an item that was on the door shelf. Suggested customer to unplug unit for a few hours until ice is gone then monitor performance. No further repair needed.
We serviced a
GE REFRIGERATOR
Model PYE23KSDCSS
Near Webster, New York 14580
Zach L
Job Details: 07/22/2025
"Ice buildup in FF section due to drain tube blockage. Cleared ice buildup and cleared drain tube. Fan not running, needs new evap fan; ordrng 1 WR60X26866 (FF fan)"
We serviced a
GE REFRIGERATOR
Model PWE23KYNGFS
Near Rochester, New York 14626
DeVaughn C
Job Details: 07/22/2025
Replaced LEDS. Repair completed successfully.
We serviced a
KITCHENAID RANGE
Model KFEG500ESS3
Near Webster, New York 14580
Zach L
Job Details: 07/22/2025
"Bake element shorted, needs new bake element; ordrng 1 W10779716 (Bake element)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Penfield, New York 14526
Zach L
Job Details: 07/22/2025
UI buttons not all responsive. Needs new UI; ordrng 1 W11622490 (UI)
We serviced a
GE DRYER
Model GFD65ESSV0WW
Near Walworth, New York 14568
Zach L
Job Details: 07/22/2025
Main control receiving proper voltage but unresponsive. Needs new main control; ordrng 1 WE22X38277 (Main control)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Rochester, New York 14621
Andres V
Job Details: 07/22/2025
Unit had a f0e7 for clothes detected when clean washer cycle was on. Unit is having an intermittent issue with control board not communicating correctly ; ordrng 1 W11626074 (Control board)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Irondequoit, New York 14609
Andres V
Job Details: 07/22/2025
"Unit had a float switch open error code, I was able to run a diag cycle without draining issues. Checked float switch to see if there was anything stuck underneath but did not see anything. If customer calls back with draining issue come back with W10876537; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rochester, New York 14613
DeVaughn C
Job Details: 07/22/2025
"Customer reports unit does not go past sensing. F7E1 error code stored, unit would not get up to spin speed. Replaced actuator, then tested. Repair completed successfully. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Rochester, New York 14612
Andres V
Job Details: 07/22/2025
Customer did not have key for me to be able to get into to the coin start mechanism. I did run a diag cycle successfully. Customer is going to call us back to reschedule ; O-emld tckt
We serviced a
GE REFRIGERATOR
Model GTS22KSNBRSS
Near Rochester, New York 14612
Andres V
Job Details: 07/22/2025
"Customer had drinks in front of the vent causing drinks to freeze. I recommend not placing drinks directly in front, other drinks that were on the side were not frozen only things directly in front of vent."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Fairport, New York 14450
Zach L
Job Details: 07/22/2025
"Friction in motor, causing overheating during spin. Needs new motor. Part covered by 10 year limited warranty.; ordrng 1 W11026785 (Motor)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ2
Near Rochester, New York 14619
DeVaughn C
Job Details: 07/22/2025
Replaced hinges. Repair completed successfully.
We serviced a
GE WASHER-DRYER COM
Model PFQ97HSPV0DS
Near Rochester, New York 14624
Andres V
Job Details: 07/22/2025
"Door was locked when I arrived, I was able to get door unlocked and clothes out. I started a normal wash cycle and unit did lock and start cycle unit also unlocks when paused. Unit just tumbles back and forth will not put water inside.; ordrng 1 WH22X35701 (Main control board) and 1 WH01X29528 (Door lock)"
We serviced a
MAYTAG DRYER
Model MGD5630HW0
Near Scottsville, New York 14546
DeVaughn C
Job Details: 07/22/2025
"Customer reports unit throws F3E3 code during use. Set unit on timed dry with high heat and max dryness. Contact TechLine. TechLine agent suggests replacing thermostat, although unit did not show any symptoms on site. SR: 7741851952; ordrng 1 W10623852 (Thermistor)"
We serviced a
WHIRLPOOL OVEN
Model WFGS5030RZ0
Near Rochester, New York 14624
Andres V
Job Details: 07/22/2025
Bake cycle is not coming on. DSI board is getting power but not sending any out to the spark Ignitor.; ordrng 1 W10898291 (Dsi board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM04
Near Rochester, New York 14608
Andres V
Job Details: 07/22/2025
"Unit is having a sealed system issue, poor frost pattern and no cool in fresh food section. Fans are working properly unit is set to reccomended setting.; ordrng 1 W11580057 (Compressor) and 1 W11504415 (8.5/8) and 1 W11504430 (7/6) and 1 W11506619 (8nk) and 1 W11504445 (5/4) and 1 W11504447 (5/1.8)"
We serviced a
GE STACKED LAUNDRY
Model GUD27ESSMWW
Near Scottsville, New York 14546
DeVaughn C
Job Details: 07/22/2025
"Customer reports unit doesn't lock. Lid lock works in diagnostics, but throws code outside diagnostics. Control and lid lock should be replaced. ; ordrng 1 WH16X27251 (Control) and 1 WH44X10288 (Lid lock)"
We serviced a
GE REFRIGERATOR
Model GFE26JYMWFFS
Near Penfield, New York 14526
Andres V
Job Details: 07/22/2025
Installed new control board and got same result. I called techline and was informed that theirs counterfeit filters being made that look exactly to the original filters but dont have RFID chips. Techline sent me a picture of original filter and can see the black markings underneath wrapping and also wrapping goes all the way around filter theirs also a manufacturing date where as the counterfeit ones dont have any of this . Sr 17367551.; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Pittsford, New York 14534
Zach L
Job Details: 07/22/2025
Wiring harness damaged by mice. Needs new harness. Customer declined repair.; rqstng P&A on 1 W10889940 (Harness)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Fairport, New York 14450
Jeff Miceli
Job Details: 07/22/2025
Replaced control for continuous draining
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Churchville, New York 14428
Zach L
Job Details: 07/21/2025
Ice buildup in ice maker fill line. Removed blockage and tested ice maker
We serviced a
MAYTAG REFRIGERATOR
Model MF12269VEB9
Near Irondequoit, New York 14617
Andres V
Job Details: 07/21/2025
"Replaced the ice maker fill tube, cycled the ice maker watched it fill properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Rochester, New York 14609
Andres V
Job Details: 07/21/2025
"Found some condensation on the freezer gasket, spoke to techline and they suggested Turning on the horizontal mullium that runs across the freezer door to 100%. Freezer temp was -4. Sr 7742023279"
We serviced a
KITCHENAID OVEN
Model KSEG700ESS3
Near Rochester, New York 14607
Andres V
Job Details: 07/21/2025
Replaced the cooling fan and tested unit. Unit is working properly now.
We serviced a
WHIRLPOOL RANGE
Model SF395LEEQ0
Near Rochester, New York 14607
Andres V
Job Details: 07/21/2025
"Control board is getting power but not working, unit will need new control board but it is NLA ; dspstn on spec-tagged invntry: 1 4342528 IGNITOR-ROUND"
We serviced a
GE REFRIGERATOR
Model GFE26JYMWFFS
Near Pittsford, New York 14534
Andres V
Job Details: 07/21/2025
"The filter was not inserted correctly, tested unit found it having very low water flow. Checked the water supply to the fridge found it barely getting water to unit. Customer will need a plumber"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Churchville, New York 14428
Zach L
Job Details: 07/21/2025
Compressor seized. Needs new compressor. Parts and labor for sealed system repair covered by limited warranty; ordrng 1 W11557425 (Compressor) and 2 W11504416 (8.5x6)s and 1 W11504431 (7x5) and 1 W11506621 (6x6) and 1 W11506635 (Charging port) and 2 W11504420 (8x6)s and 1 W10898074 (Lockprep)
We serviced a
GE REFRIGERATOR
Model GYE18JBLGFTS
Near Spencerport, New York 14559
Zach L
Job Details: 07/21/2025
Replaced damper and tested
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF536RPS00
Near Rochester, New York 14626
Zach L
Job Details: 07/21/2025
RC evaporator frosted over. Evap thermistor tested out of range. Defrosted evaporator. Needs new harness; ordrng 1 W11087438 (RC evap harness)
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Rochester, New York 14624
DeVaughn C
Job Details: 07/21/2025
Replaced lid and console. Repair completed successfully.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS3
Near Brockport, New York 14420
DeVaughn C
Job Details: 07/21/2025
Replaced sump motor. Unit testing good.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Hilton, New York 14468
DeVaughn C
Job Details: 07/21/2025
"Discovered damaged rollers, causing knocking noise. Installed repair kit. Repair completed successfully. ; used 1 4392065 (REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Rochester, New York 14615
DeVaughn C
Job Details: 07/21/2025
"User interface will not respond to functions. User interface must be replaced. Customer declining further repair, but would like to purchase the part. ; ordrng 1 W11316623 (UI (Ship to Customer))"
We serviced a
WHIRLPOOL WASHER
Model LSQ9549LW3
Near Webster, New York 14580
DeVaughn C
Job Details: 07/21/2025
Replaced drain pump then tested. Unit testing good.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rochester, New York 14618
DeVaughn C
Job Details: 07/21/2025
Customer reports unit needs to run multiple times for items to dry. Unit failed vent test. Duscovered blockage in venting system. Removed blockage. Repair completed successfully.
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Fairport, New York 14450
DeVaughn C
Job Details: 07/21/2025
Customer concerned about the door being too hard to close. Adjusted door catch. Repair completed successfully.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM03
Near Rochester, New York 14606
Zach L
Job Details: 07/21/2025
Compressor seizing. Needs new compressor.; ordrng 1 W11547313 (Compressor) and 2 W11504416 (8.5x6)s and 1 W11504431 (7x5) and 1 W11506621 (6x6) and 1 W11506635 (Valve) and 1 W11504420 (8x6)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF5333PW02
Near Fairport, New York 14450
Andres V
Job Details: 07/21/2025
Customer stated she had frost build up around door switch and top of the freezer door. I checked the door gasket did not see any gaps. I turned on the humidity sensor to help condensation on the mullium. Unit is working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Fairport, New York 14450
Andres V
Job Details: 07/21/2025
"Glide rails are working as designed theirs is some frost but it is normal from when unit gets opened and you close it, it traps warm air in there."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Farmington, New York 14425
Andres V
Job Details: 07/21/2025
Could not hear grinding noise in diag cycle but I checked underneath and found oil leaking from Gearcase. I replaced Gearcase and tested unit. Unit is working properly
We serviced a
GE RANGE
Model GRS60LAV1FS
Near Canandaigua, New York 14424
Andres V
Job Details: 07/21/2025
"UI panel would not respond to commands, replaced the UI panel and tested. Unit is working properly"
We serviced a
KITCHENAID 50#IM 18' FS
Model KUID508HPS02
Near Webster, New York 14580
Zach L
Job Details: 07/21/2025
Replaced water line and tested
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Lima, New York 14485
Andres V
Job Details: 07/21/2025
"Inverter board went out and compressor is seized. The inverter is getting power but not sending any out, unit will need inverter and compressor replaced.; ordrng 1 W11087200 (Inverter box) and 1 W10832994 (Compressor) and 1 W11504431 (7/5) and 1 W11504431 (8.5/8) and 1 W11504416 (8.5/6) and 1 W11504445 (4/5)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Rochester, New York 14609
Zach L
Job Details: 07/21/2025
"Unit developed full frost pattern. Frost and ice building up in airways, preventing cold air from reaching refrigerator. Needs new door seals.; ordrng 1 2177311 (RC gasket) and 1 2177310 (FZ gasket) and 1 W11126274 (FZ tower), dspstn on spec-tagged invntry: 1 W11504445 COUPLER BR 5X4 1 W11504447 COUPLER BR 5X1.8 , 1 W11504450 COUPLER , 3 W11506619 COUPLER BR 8 , and 1 W11578570 COUPLER"
We serviced a
GE REFRIGERATOR
Model GFE24JMKJFES
Near Pittsford, New York 14534
Zach L
Job Details: 07/21/2025
"Contacted techline and discussed cycle history since installation of new board. Tested all components and thermistors, all checked good. Unit working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Rochester, New York 14614
Zach L
Job Details: 07/18/2025
"Door unable to close properly, causing ice buildup. Cleared all ice from unit and adjusted door seal"
We serviced a
GE REFRIGERATOR
Model GFE24JMKJFES
Near Pittsford, New York 14534
Zach L
Job Details: 07/18/2025
Replaced main control and checked drain tube.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF5333PW02
Near Rochester, New York 14623
Zach L
Job Details: 07/18/2025
"Customer reports doors unable to close, causing moisture and ice buildup. Ice buildup prevented damper from closing. During visit, doors closing properly and no moisture buildup in fridge. Damper intermittently not correctly detecting position, needs new damper.; ordrng 1 WPW10594329 (Damper)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Irondequoit, New York 14609
Jeff Miceli
Job Details: 07/18/2025
Replaced control for continuous draining
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Irondequoit, New York 14609
Jeff Miceli
Job Details: 07/18/2025
Replaced dispenser for not opening during wash cycle.
We serviced a
MAYTAG RANGE
Model MGT8800FZ00
Near Rochester, New York 14624
DeVaughn C
Job Details: 07/18/2025
"Lower bake would not function. Discovered igniter was faulty. Replaced lower igniter, and tested. Repair completed successfully."
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Rochester, New York 14620
Zach L
Job Details: 07/18/2025
Hose connected to drain pump loose. Reattached properly and tested
We serviced a
GE REFRIGERATOR
Model GNE29GMKBES
Near Rochester, New York 14620
Zach L
Job Details: 07/18/2025
Replaced condenser fan and tested
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Rochester, New York 14624
DeVaughn C
Job Details: 07/18/2025
"Replaced control board. Unit would not complete calibration. F7E1 error code stored. Replaced actuator, calibrated, then ran test cycle. Cycle. Unit testing good.; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Rochester, New York 14619
DeVaughn C
Job Details: 07/18/2025
Unit would not drain. Discovered glass shards in drain pump impeller. Removed glass then tested. Repair completed successfully.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near West Henrietta, New York 14586
Andres V
Job Details: 07/18/2025
Replaced ice maker and cycled it. Ice maker called for water and is working properly
We serviced a
MAYTAG WASHER
Model MVWB835DC5
Near Rochester, New York 14613
DeVaughn C
Job Details: 07/18/2025
"Customer reports unit does not lock. F5E3 error code stored. Unit locks and unlocks in diagnostics, unit does not recognize the action. Control board and latch should be replaced. ; ordrng 1 W11417461 (Control) and 1 W10861642 (Latch)"
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Greece, New York 14616
DeVaughn C
Job Details: 07/18/2025
Replaced console. Repair completed successfully.
We serviced a
MAYTAG REFRIGERATOR
Model MF12269FR203
Near Rochester, New York 14616
DeVaughn C
Job Details: 07/18/2025
Customer concerned about lights not turning on when doors open. Discovered right side door switch was damaged and one light bulb had gone out. Replaced door switch and light bulb. Repair completed successfully.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM11
Near Pittsford, New York 14534
Andres V
Job Details: 07/18/2025
"Condenser fan is hitting the base of the housing. Theirs. Service pointer for this issue that calls for a gasket to be placed on fan motor to help support the weight of fan. ; ordrng 3 W10459031 (Gasket)s, dspstn on spec-tagged invntry: 1 WP2315539 MOTOR-EVAP"
We serviced a
WHIRLPOOL DRYER
Model WET4027HW2
Near Henrietta, New York 14467
Jeff Miceli
Job Details: 07/18/2025
Tested dryer. All cycles operated properly. Air flow is perfect without vent system attached. Roof vent hood needs cleaning
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Scottsville, New York 14546
Jeff Miceli
Job Details: 07/18/2025
"Found gear case fully sitting 1/4 off the floor when filled with Max load of water. Contacted tech line. Since this is the second set of suspension rods in 2 months. There was an error code for overfill. Tech line suggested replacing the control and suspension. Airline from dome to the control was clear. SR# 7742017216; rqstng P&A on 1 W11627413 (Control), dspstn on spec-tagged invntry: 1 W11396716 SUSPENSION"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Caledonia, New York 14423
Jeff Miceli
Job Details: 07/18/2025
Replaced control for continuous draining; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC
We serviced a
WHIRLPOOL RANGE
Model WFG515S0MB0
Near Rochester, New York 14626
DeVaughn C
Job Details: 07/18/2025
"Bake and broil are not functioning. 120 V from DSI board, igniters testing good. DSI and main control should be replaced. ; ordrng 1 W11162730 (Control) and 1 W11620559 (DSI)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Webster, New York 14580
Zach L
Job Details: 07/18/2025
"Running pressures at -25 and 37. Equalized at normal speed to -20. Low charge. Leak tested with 250psi nitrogen, unit held pressure for 20 minutes. No leaks. Vacuumed to 500 microns and recharged with 6oz of R134a; dspstn on spec-tagged invntry: 1 W11504445 COUPLER BR 5X4 and 1 W11506635 VALVE 1/4"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Spencerport, New York 14559
DeVaughn C
Job Details: 07/18/2025
Replaced filter housing. Unit testing good.
We serviced a
GE DISHWASHER
Model GDT670SGV1BB
Near Fairport, New York 14450
Andres V
Job Details: 07/18/2025
The pulley fell off the door hinge causing door to slam open. Reinstalled both pulleys and tested door. Door now has tension and opens correctly
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GWE19JYLHFFS
Near Macedon, New York 14502
Andres V
Job Details: 07/18/2025
Informed customer where the vents were and advised to not put any items directly in front of it because it can cause them to frost/freeze. Set temps to 40 and 0. Unit is working properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Ontario, New York 14519
Andres V
Job Details: 07/18/2025
"Replaced the dual valve then did an ice maker fill test, water valve is working properly. Inspected for leaks as well"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQC7836RZ
Near Webster, New York 14580
Andres V
Job Details: 07/18/2025
"The wrong door was sent out, customer described right side door but they sent the left side dispenser door; ordrng 1 W11735094 (Left door)"
We serviced a
GE DRYER
Model GTD48EASW0WB
Near Webster, New York 14580
Andres V
Job Details: 07/18/2025
Start button is cracked and stuck pushed in so when customer tried to start unit button wouldnt engage. Unit will need new button ; ordrng 1 WE04X24719 (Start button)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Penfield, New York 14526
Andres V
Job Details: 07/18/2025
"Customer states that unit has an intermittent issue where mid cycle the UI lights will all light up and start beeping but cycle will continue. I tried to look up error codes but when I do the UI goes out but it does let me run a diag cycle. I then started a normal cycle and watched it, unit worked correctly. I believe theirs a communication error between the control board and the UI; ordrng 1 W11622500 (Ui) and 1 W11629914 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Canandaigua, New York 14424
Jeff Miceli
Job Details: 07/18/2025
Found light frost accumulation on both freezer tracks which caused binding when door was on final approach to sealing. Cleared frost with heat gun and door shuts smoothly and completely. Door seal is 100%
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Rochester, New York 14609
Andres V
Job Details: 07/18/2025
"I cleaned out the filter of all debris and tested unit with the clear door. I could see spray arm moving a little but not spinning, took off spray arms I inspected them and noticed a lot of the holes are clogged. Recommend replacing both spray arms. ; ordrng 1 W10803178 (Spray arm (ship to customer)) and 1 WPW10605345 (Upper spray arm (ship to customer))"
We serviced a
GE DISHWASHER
Model GDT650SYV2FS
Near Rochester, New York 14614
Zach L
Job Details: 07/17/2025
Communications error between ACU and UI. Needs both replaced; ordrng 1 WD21X35462 (UI) and 1 WD21X35479 (ACU)
We serviced a
KITCHENAID DISHWASHER
Model KDTM405PPS1
Near Bloomfield, New York 14469
Jeff Miceli
Job Details: 07/17/2025
Found lower insulation behind toe panels exposed and hanging out and down below door. Small mastic strip came off inner side of outer door. Main mastic pad securely in place. ; dspstn on spec-tagged invntry: 1 W11483553 GASKET
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Farmington, New York 14425
Jeff Miceli
Job Details: 07/17/2025
Replaced control for continuous draining; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Fairport, New York 14450
Jeff Miceli
Job Details: 07/17/2025
"Found drive belt shredded and broken in bottom of cabinet. Replaced belt and rear support rollers along with the idler pulley.; dspstn on spec-tagged invntry: 1 341241 BELT , used 1 4392065 (Repair Kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB11
Near Rochester, New York 14616
Zach L
Job Details: 07/17/2025
"Replaced compressor, evaporator, and drier. Blew clear cap tube and found no debris. Vacuumed down, applied sweep charge, vacuumed down again, recharged. Pressures indicate system still restricted. Separated system and repeated process. Replaced defective lockring fitting. System now restricted on high side.; ordrng 1 W11109499 (Drier) and 1 W11512423 (Condenser), dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504416 COUPLER BR 8.5X6 , 1 W11504419 COUPLER , 1 W11504431 COUPLER BR 7.5X5 , 1 W11504449 COUPLER , 1 W11506619 COUPLER BR 8 , and 1 W11506635 VALVE 1/4"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS6
Near Pittsford, New York 14534
Zach L
Job Details: 07/17/2025
Replaced center burner and tested
We serviced a
JENN AIR REFRIGERATOR
Model JFC2290VEP4
Near Pittsford, New York 14534
Zach L
Job Details: 07/17/2025
Water dripping from dispenser. Needs new valves and connectors.; ordrng 1 W11346623 (Filter head) and 1 WP12544124 (Valve assy)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Fairport, New York 14450
Zach L
Job Details: 07/17/2025
Replaced stealth UI and RC evaporator foam. Defrosted evaporator. SR#7742010063; ordrng 1 W11661927 (Power cord)
We serviced a
MAYTAG WASHER
Model MVW5430MW2
Near Rochester, New York 14621
Andres V
Job Details: 07/17/2025
"Found unit for slow drain and tachometer missing. Replaced the harness and the actuator, tested unit on a diag cycle. I also started a quick cycle unit is working properly; used 1 W11643701 (Harness), and 1 Wpw10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rochester, New York 14618
DeVaughn C
Job Details: 07/17/2025
"Unit will not drain, F9E1 error code stored. Unit will fill, spray, but not drain. Drain pump should be replaced. Customer declining further repair."