Local Reviews
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Dave F.
RANGE JENN AIR JES9750CAB01 Bake element not getting hot . Tested for voltage unit has 240 at bake element. Bake element is bad . Replaced bake element. WPW10310274 . Unit tested good . Left front and right rear burners not working . Tested for voltage at burners 0 volts . Plugged right rear burner into right front switch burner started heating . Unit needs new switches . Ordering switches WP74011489 . 134.95 labor .; ordrng 2 WP74011489 (switch- in)s
Evan E.
DRYER WHIRLPOOL WED6620HC1 Customer stating that unit is not running through entire cycle. Checked for codes. No codes were present. Discovered unit is losing power then flashing PF ordering control ; ordrng 1 W11350214 (CONTROL )
Evan E.
DRYER WHIRLPOOL MGDB835DW4 Customer stated that unit was not heating. Upon inspection discovered that valve was failing to release gas into burner cone. Ignitor was glowing was cycle was failing. Ordering burner assembly ; ordrng 1 W11233069 (BURNER ASSEMBLY )
Shaiman C.
WASHER WHIRLPOOL WFW75HEFW0 "Customer concerned about an F3E1 error code. Code stored in diagnostics. Inspected and cleaned air trap, and pressure hose. 5V DC going to pressure switch. Unit completed auto test with no issues. Also started a cycle with no problems. Pressure sensor could be malfunctioning intermittently. Replacing pressure sensor. ; ordrng 1 WPW10448876 (PRESSURE SENSOR )"
David L.
WASHER MAYTAG MHW3505FW "Unit is in drain lockout. Pump clear. Ordering control, pressure switch and harness; rqstng P&A on 1 W11201283 (cntrl-elec), ordrng 1 WPW10448876 (switch-wl)"
Shaiman C.
RANGE WHIRLPOOL WFG525S0HZ0 Customer concerned about the oven not igniting. Could not recreate issue. One of the burners also would not light reliably as it should. Adjusted the cap and was able to get the burner to light 10 times in a row. Unit testing good. ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN
Evan E.
DISHWASHER KITCHENAID KUDS35FXSS5 Customer stated that unit was leaking large amount of water onto floor. Upon inspection discovered that unit was oversudsing causing issue. Ran multiple cycles to clear soap residue from machine. Could not replicate issue after doing so. Unit tested good
Evan E.
REFRIGERATOR MAYTAG MBF2258FEZ02 Customer stated that fridge was too warm but freezer was maintaining temperature. Took temperature reading inside freezer. Temperature was 3 degrees. Took temp in refrigerator. Temperature was at 54 degrees. Replaced control board and programmed. After programming board could feel cold air coming from vent inside refrigerator. Unit tested good
Evan E.
DISHWASHER WHIRLPOOL WDT970SAHV0 Customer stated that unit was not washing properly. Checked for error codes unit was displaying code 9-1 for diverter not being able to find position. Inspected diverter and discovered that unit connector was not fully seated on diverter. Reseated connection and ran diagnostic cycle. Unit is now rotating between upper and lower spray arm. unit is still under ATEC warranty ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
Evan E.
DISHWASHER KITCHENAID KDFE304DBL0 Customer stated that unit was leaking. Upon inspection discovered that door gasket had ripped on right side causing unit to leak. Replaced door gasket. Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W10300924V GASKET
David L.
FREEZER WHIRLPOOL WRT518SZFB00 Found label on power corn blowing against the back wall when the condenser fan is running causing a ticking noise. Moved label. Noise went away.
David L.
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 Found label on power corn blowing against the back wall when the condenser fan is running causing a ticking noise. Moved label. Noise went away.
David L.
VAN FORD TRANSIT CONNECT Fleet oil change
David L.
REFRIGERATOR GE PFS22SISBSS Replaced control due to slow fan after condenser fan motor did not change symptom. Unit tested good ; used 1 WR55X10942P (CONTROL) from stock
Steve M.
REFRIGERATOR KITCHENAID KRSF505ESS01 Set at 38 in Ff and 2 I. Freezer35 second shelf down 34 bottom shelf 7 degrees in freezer. Found frost in and under ice bucket. Caulked liner for air gaps. The ice door is closing. The fans all working as expected. If problem persists preorder ice door separator W11130210 and user interface W10822640
Steve M.
REFRIGERATOR WHIRLPOOL WRB329DMBM00 replaced door for damage on arrival. The refrigerator tests good. No one available for signature
Evan E.
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer stating that unit is still leaking water into freezer after last repair. Discovered full sheet of ice on floor or refrigerator. Removed ice. Tech has already referred to service pointer W11092686D which requires moving thermistor do new location. Unit is still experiencing issue. Ordering evaporator harness with new thermistor ; ordrng 1 W11033168 (EVAP HARNESS )
Evan E.
DRYER WHIRLPOOL WGD9150WW0 Customer stated that unit is squeaking very loudly while in spin. Discovered that idler pulley is sticking causing issue. Cleaned pulley and reinstalled for time being until tech returns to preform repair. Ordering dryer repair kit ; ordrng 1 4392067 (REPAIR KIT )
Steve M.
REFRIGERATOR WHIRLPOOL WRF560SEYB05 Replaced both freezer door slides for door not closing properly and replaced evaporator fan motor for fan getting power but not running. The refrigerator tests good
Evan E.
REFRIGERATOR KITCHENAID KFIV29PCMS02 Unit is maintaining temperature as it should took readings in freezer and fresh food area. Freezer is at 0 degrees refrigerator is at 37 degrees. Doors are uneven due to foot being stripped on left side. Ordering foot ; ordrng 1 W10141622 (FOOT)
David L.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Replaced damaged fresh foodDoor
Dave F.
WASHER MAYTAG MVWB835DW4 F9E2 error code water ring detected pump drive . Checked drain hose . Drain was lower in the sink then it should be and hose was going under water while draining. Fixed hose . Calibrated unit . Ran auto diagnostics. Unit tested good . Gave customer best wash tips and settings .
Dave F.
DISHWASHER GE GLD4908T10BB Looked for leaks on dishwasher. Did not find any . Unit is working as expected .
Evan E.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Customer stated that small amount of ice is still building up at top of door. Door gasket is sitting too high allowing small amount of air into freezer compartment. Ordering door gasket ; ordrng 1 WP2319263W (DOOR GASKET )
Dave F.
OVEN KENMORE 790.481398 Customer says unit turns off in the middle of using it . Turned both upper and lower oven on 450 unit did not turn off . Checked breaker . No buzzing or getting to hot . Could not replicate issue . Customer will change the breaker .
Dave F.
WASHER MAYTAG MVWP475EW0 "Replaced gearcase ., Motor ,Actuator , belt . Cam and hub . Ran unit in calibration. Tested unit in auto diagnostics. Unit tested good .; used 1 W10528947 (HUB) from stock"
Dave F.
MW-HOOD COMBO JENN AIR JMV8208CS0 "Door interlock failure. Replaced with interlock W11244490 . Found the breaker also was popped . Tested unit tested good . Mounting screws wire loose . Tightened screws ..; dspstn on spec-tagged invntry: 1 W10269458 SWITCH 1 W10269460 SWITCH , and 1 W10727360 SWITCH - 1/4' , used 1 W11244490 (INTERLOCK) from stock"
David L.
OVEN WHIRLPOOL KODE500EBS04 Replaced UI due to heating issue per service pointer. Customer to monitor part ordered was not correct. Reordering UI; ordrng 1 W11086152 (panl-cntrl)
David L.
OVEN MAYTAG MER8800FZ1 Unit displaying a runaway temp error. Ordering control per tech sheet and oven sensor ; ordrng 1 WPW10340323 (cntrl-elec)
Shaiman C.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer concerned about the bottom access cover coming off. Adjusted cover and put the screw back in. Spray arm also fell off motor. Reinstalled spray arm. Repair successful. ; dspstn on spec-tagged invntry: 1 WPW10653840 LATCH
Shaiman C.
WASHER MAYTAG MHW5630HC0 "Customer reports unit is leaking from the bottom. F0E5 F0E2 error codes stored. Ran auto tests cycle and couldn’t recreate issue. Informed the customer that excessive soap use could lead to water leakage. After mentioning that the customer did realize that every time it leaked, the water would be very soapy. Suggested to keep an eye on detergent usage. Unit testing good."
Steve M.
WASHER GE WSM2700DAWW 485 0051 found drain pump bearing is grinding. Ordering pump. ; ordrng 1 WH23X10041 (pump - drain)
Steve M.
REFRIGERATOR GE PGSS5NFXCSS Found inverter getting power but compressor not running. Going to get inverter today and return later; ordrng 1 WR49X10283 (inverter kit)
Shaiman C.
DRYER MAYTAG MGDX655DW Faulty start switch prevented unit from turning on. Replaced PTS. Unit testing good.
Steve M.
MICROWAVE WHIRLPOOL WMH32519HB3 Found connection to display was loose causing display to fail. Tightened connection. Left part with customer.
Steve M.
REFRIGERATOR GE PFS22SISBSS Found control relay clicking. The condenser fan motor is shorted. Unplugged fan motor and compressor started up. The user interface has partial display. Quoted for all parts. ; rqstng P&A on 1 WR55X10522 (pwb display asm) and 1 WR55X10942P (CONTROL) and 1 WR84X10055 (condenser fan motor)
David L.
REFRIGERATOR WHIRLPOOL WRF560SEHZ Moved crisper shelf forward slightly to allow crisper bin to close properly
Steve M.
REFRIGERATOR MAYTAG MFW2055FRZ00 Compressor was not starting. Found connection to start device was loose causing compressor to not start. Fastened start device. The refrigerator is cooling.
Dave F.
REFRIGERATOR WHIRLPOOL ED25TEXHW00 Unit needs cold control thermostat. Unit turned on when I hit in the area of the thermostat. Ordering WP2198202
Dave F.
WASHER WHIRLPOOL WFW8620HW1 User interface not responding. Ordering user interface W11318817; schdld next appmnt for 11/14 THU !
Shaiman C.
DISHWASHER KITCHENAID KUDC10FXSS6 Customer states unit doesn’t heat. 10-1 7-1 6-6 6-4 error codes stored. Dispenser did not open during test & heater did not turn on. Removed door panel and immediately noticed the wires for the heating element had been previously cut and wire capped. One wire had fallen out of the wire cap & caused a small thermal event in the door isolation; thus the reason why the heater does not function. Resistance testing in range for the dispenser. Open fuses in the control are preventing the dispenser from opening. Control and harness should be replaced. ; rqstng P&A on 1 W10871222 (HARNESS) and 1 W11035586 (CONTROL)
Steve M.
REFRIGERATOR KITCHENAID KFXS25RYMS4 Attached mullion that came off top bracket. Found ice maker fan is not running. Ordering fan. Informed customer that control board may be need if fan still does not run. ; ordrng 1 W11035835 (CONTROL) and 1 WPW10308033 (motor-evap)
Steve M.
REFRIGERATOR GE PGSS5NFXCSS Found inverter getting power but compressor not running. Going to get inverter today and return later; ordrng 1 WR49X10283 (inverter kit)
Dave F.
DISHWASHER KITCHENAID KDTM354DSS4 User interface is not responding . User interface keeps going out . Ordering control And user interface for unit. Parts are covered under warranty.; ordrng 1 W10854216 (cntrl-elec)
David L.
REFRIGERATOR WHIRLPOOL KRMF706ESS Unit is not making ice. Times ice making code in diagnostics. Checked freezer evaporator for blocked air returns. Air returns were clear. Ordering fan kit to move more air to ice room and returning with the ice maker. ; ordrng 1 W10864519 (filter adapter)
Steve M.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Found condenser sitting on floor causing a vibration. Lowered front legs and added padded under condenser. The fans and compressor sound good. The refrigerator tests good.
David L.
REFRIGERATOR KITCHENAID KRMF706ESS00 Pantry UI harness is shorted causing no lights. Unplugged pantry UI. Light came back on. Ordering harness and UI. Water not dispensing except in tea77263099856; ordrng 1 WPW10769076 (cntrl-elec341.51) and 1 WPW10769076 (cntrl-elec53.42)
Steve M.
DISHWASHER MAYTAG MDB4949SHZ0 Replaced motor sump for motor grinding. The dishwasher tests good
Steve M.
DISHWASHER KITCHENAID KDTE204ESS1 Replaced motor/sump for leaking. The dishwasher tested good
Dave F.
WASHER WHIRLPOOL GHW9150PW0 Drain pump filter was Plugged . Unit had water in it when I arrived . Removed debris unit is now draining as expected .
David L.
REFRIGERATOR KITCHENAID KRMF706EBS The top of the freezer door is warping causing moisture. Ice bucked is broken at its clips and the drip tray has broken clips. Ordering door bin and tray; rqstng P&A on 1 W10815700 (dor-fip bl) and 1 W10909034 (tray-drip) and 1 W11129522 (ice-contnr)
Dave F.
DISHWASHER WHIRLPOOL GU2400XTPQ3 Dishwasher not heating . Replaced heater . Tested unit . Didn't work . . Unit needs control . Control is discontinued. Please refund part .
Evan E.
RANGE FRIGIDAIRE PLGF389CCC Customer stated that units front right burner would not light. Swapped burner heads with left rear and unit began to light. Customer will need burner head. Customer also stated that control will display PF for power failure when attempting to run bake cycle. Attempted to run bake cycle could hear control click off then display PF code. Unit will need control. Quoted customer to replace control and burner head. Customer is going to consider cost of repair and contact office if he would like to proceed. Service call fee is on job # 86422316207603- control ($280.00)316223400- burner head ($50.00) Labor $74.90!
Evan E.
DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated that unit was leaking from underneath door. Removed door panel upon arrival and ran normal cycle to observe unit. Could not get unit to leak during normal cycle. Ran diagnostic cycle and checked for error codes. No codes were present. Observed unit during entire diagnostic cycles. Could not replicate issue at this time. Advised customer to run full cycle and monitor unit to see if issue arises again.
Dave F.
WASHER WHIRLPOOL WFW94HEAW0 F6E1 ccu to mcu error code . Called techline . SR 7726314251 suggested to replace the door lock . Ordering door lock WP8183270; ordrng 1 WP8183270 (latch)
Evan E.
WASHER MAYTAG MVWC565FW1 Customer stated that unit was producing scraping noise while in spin/ agitate. Checked for codes upon arrival. No codes were present. Ran diagnostic cycle. Unit completed cycle as it should. Had customer start load of sheets while in home. Customer is concerned with noise unit is making while agitating. Advised customer this is normal operation during cycle. Unit tested good
Dave F.
RANGE KITCHENAID KERS303BSS1 Bake element is broken in half . Unit needs new element . Element is covered under warranty from manufacturer. Ordering part W10779716
Evan E.
DISHWASHER GE F825B2100V50CC Customer stating that unit is not filling. Upon arrival tenant informed tech that unit was not running at all. Checked incoming voltage. Unit was receiving 120v but not running. Discovered that ground connection was loose causing issue. Tightened wire nuts and ran test cycle. Unit completed cycle as it should. Unit tested good
Evan E.
DISHWASHER KITCHENAID KDFE104HBL0 Customer stated that unit was loose and would tip forward when opening door. Unit was missing mounting brackets on either side to hold unit in place. Installed brackets and secured unit to cabinet. Unit tested good
David L.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Water valve is getting voltage but no water is dispensing. Replaced water valve. Unit tested good; dspstn on spec-tagged invntry: 1 W11043013 VALVE
Shaiman C.
WASHER WHIRLPOOL WTW5000DW3 "Customer reports the unit takes a long time to sense, does not agitate as it should; slow/weak agitation & soap is still on top of clothes when the cycle is complete. Unit was full with a large load that contained multiple variations of fabrics. No error codes stored. First test cycle the unit did have a sluggish agitation and spin was off balance. Ran another auto test cycle with no clothes. Agitation and spin were functional. Tested heavy agitation in manual diagnostics with water. Unit does seem to have a weaker agitation than normal. Replacing motor and capacitor. ; ordrng 1 W10890624 (MOTOR) and 1 W11162561 (CAPACITOR ) and 1 W11386637 (CONTROL)"
Shaiman C.
WASHER WHIRLPOOL WFW87HEDW1 "Customer reports after turning the unit on, it doesn’t always stay on when selecting a cycle; issue has becoming more common as time goes on. Suspecting a user interface issue; replacing UI. ; ordrng 1 WPW10750477 (USER INTERFACE )"
David L.
OVEN MAYTAG MES8800FZ2 Broil was not working due to an open broil element. Replaced broil element. Left fuse with customer
Steve M.
REFRIGERATOR WHIRLPOOL GD5RHAXSQ01 "Found ice maker motor open. Ordering ice maker. ; ordrng 1 2198597 (icemaker assy), dspstn on spec-tagged invntry: 1 4317943 ICEMAKER"
David L.
WASHER AMANA NTW4516FW3 Replaced noisy gearcase. Unit testedngood
David L.
WASHER WHIRLPOOL WTW7000DW Replaced drain pump due to drain error. Ran auto test and calibration.
Evan E.
DRYER GE DBXR463EB0WW Customer stated that unit would not turn on. Upon inspection discovered that belt had broken causing belt switch to test open causing unit not to run. Confirmed that unit was heating while running. Unit will need belt. Ordering belt ; ordrng 1 WE12M29 (BELT )
David L.
REFRIGERATOR MAYTAG MFI2266AES Replaced filter cover
Steve M.
DRYER WHIRLPOOL WED9200SQ1 Replaced rollers and idler pulley for noise when running. The dryer tests good ; used 1 4392067 (REPAIR KIT) from stock
Shaiman C.
WASHER WHIRLPOOL WFW72HEDW0 Reordered parts. ; ordrng 1 W10903220 (AIR TRAP) and 1 W11044558 (PRESSURE HOSE)
Evan E.
DISHWASHER KITCHENAID KDFE104DSS2 Customer stated that unit was not cleaning dishes since repair. Upon inspection discovered that spray arms were clogged and motor was failing to move wash arms. Ordering spray arms and motor ; ordrng 1 W11101428 (SPRAY ARM ) and 1 WPW10448645 (UPPER SPRAY ARM) and 1 WPW10605057 (SUMP & MOTOR )
Dave F.
REFRIGERATOR KITCHENAID KFIS25XVMS2 "Replaced control board on rear of unit for not cooling . Programmed unit , unit tested good ."
Dave F.
REFRIGERATOR MAYTAG MFI2269DRH00 Unit had frost build up in freezer section . Ran unit in force defrost . Cleaned condenser coils for unit getting hot . Tested unit . Tested good .
Shaiman C.
DRYER WHIRLPOOL MEDC465HW0 Contacted tech line for suggestions to a resolution. Agent stated the drum and rollers should be replaced. Replaced drum and installed maintenance kit. Customer monitor. SR: 7726310806
Shaiman C.
WASHER WHIRLPOOL WTW4816FW2 "Replaced gear case, splutch, actuator and block. Unit testing good."
Steve M.
WASHER MAYTAG MVWB835DW4 "Replaced lid lock for f5 lid lock error. Found the bezel that holds lock is broken. Ordering bezel. ; ordrng 1 W11237157 (BEZEL), dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY"
Dave F.
REFRIGERATOR WHIRLPOOL WRF535SWHV1 Ice maker had an ice cube jammed causing the unit to leak . . Cleared ice cube . Tested unit . Tested good . Turned humidity control on .
Steve M.
REFRIGERATOR KENMORE 25378984801 Replaced defrost timer and cleaned coils for no cool. The refrigerator tests good
Steve M.
COOKTOP KITCHENAID KGCD807XBL02 Replaced switch and knob that was damaged on previous visit. The cook top tested good.
Evan E.
WASHER MAYTAG MVWB835DW3 Replacing water valve due to unit leaking from thermostat on valve. Replaced valve and ran diagnostic cycle. Unit tested good could not get unit to leak. No service call fee due to this job being a C/B; dspstn on spec-tagged invntry: 1 W11165546 VALVE
Steve M.
RANGE WHIRLPOOL WEGA25H0HN0 Tightened internal screw in handle for loose handle. The user interface would not scroll properly. Reset control and ui is working. If problem persists preorder W11339753 user interface.
Shaiman C.
DRYER AMANA NGD4655EW2 Customer reports the unit makes a thumping noise. Installed maintenance kit and seems as if the sound got louder. After further investigation discovered a screw inside the felt track on the front panel. Removed screw. Unit testing good. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
Shaiman C.
DISHWASHER KENMORE 665.13933K015 Customer reports a burning smell. Discovered remains of a burned object on the heating element. Removed the charred item off the heater. Ran a diagnostics test. Heater is still functioning. Suggested to run the dishwasher through a full cycle before loading with dishes. Unit testing good.
Dave F.
OVEN MAYTAG MER6772BAS Oven has a run away temperature error . Tested sensors tested good . Unit needs control board 74006215 . Part is discontinued. Customer will look into getting a board .
Evan E.
WASHER MAYTAG MHW6630HC0 Customer stating that unit not spinning out correctly and power button is sticking. Checked for error codes. Unit is displaying code f0e2 for oversuds. This is causing issue with unit not spinning out clothes properly. Cleared code and spoke with customer about correct usage. Power button issue is intermittent. Ordering console ; ordrng 1 W11325573 (CONSOLE )
Shaiman C.
DRYER WHIRLPOOL MGDX655DW2 "Customer reports the unit runs, but does not stop & the timer doesn’t move. Timer should be replaced. ; ordrng 1 WPW10642928 (TIMER)"
Shaiman C.
WASHER MAYTAG MHWE201YW00 "Customer states the unit won’t drain, and F3E2 shows on display. Customer cleaned drain pump. F3E2 F9E2 F9E1 codes stored. Attempted to run auto test and the F3E2 error code displayed shortly after initiating test cycle. Continuity present thru water temp sensor harness. No continuity present through water temp thermistor. Thermistor should be replaced in order to further diagnose. ; ordrng 1 WPW10467289 (NEGATIVE THERMISTOR CONTROL)"
David L.
RANGE KITCHENAID KSGG700EBS1 Glass ordered was not needed ordering front door glass; ordrng 1 W10915619 (glass-door)
David L.
REFRIGERATOR KITCHENAID KFIS29PBMS00 Fresh food evaporator is frosting up again. Unit was taken out of 8 hour defrost. Ordering cover fan controls and ice bin parts covered per KB. ATEC warranty; ordrng 1 W10633627 (motor-evap) and 1 W10878993 (cntrl-elec) and 1 WPW10347093 (ice container) and 1 WPW10501260 (cover-evap)
Dave F.
VENTHOODS WHIRLPOOL UXT4130ADB2 Motor not turning on . Unit has power . Ordering motor W11105126; ordrng 1 W11105126 (motor-fan)
Dave F.
REFRIGERATOR WHIRLPOOL WRB322DMBB00 "Ice maker cycling . Do not hear water valve turn on . Ordering water valve WPW10498976 . Bring ice maker W10884390 with in case .; ordrng 1 WPW10498976 (valve), dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER"
Evan E.
WASHER WHIRLPOOL WTW5000DW2 Customer stated that unit would not start cycle. Upon inspection discovered that unit was displaying code f5e2 for lid lock fault. Replaced lid lock. Ran diagnostic cycle. Unit tested good
Evan E.
RANGE WHIRLPOOL WFG540H0ES1 Replacing both rear valves and orifice assembly due to local gas company red tagging unit for leak. Replaced valves. Replaced burners. Tested burners. Unit tested good. Advised customer to have Rge out to untag unit
Evan E.
RANGE WHIRLPOOL WFG525S0HT1 Customer stated that front left burner would not light. Upon inspection discovered that ignitor was failing to light. Replacing burner head due to unit not lighting front left burner. Replaced burner. Tested burner. Unit tested good
Steve M.
MW-HOOD COMBO MAYTAG MMV4206FZ2 Ordering control board for intermittent no operation. ; ordrng 1 W11256464 (CONTROL)
Shaiman C.
DISHWASHER WHIRLPOOL WDT750SAHW0 Replaced both drain hoses. Repair successful.
Steve M.
OVEN KITCHENAID KFGD500ESS04 Ordering control for not regulating temps in both ovens. Ordering both oven bottoms for warped bottoms. ; ordrng 1 W10877013 (cntrl-elec) and 2 WPW10292551 (pan OVEN BOTTOM )s
Evan E.
WASHER MAYTAG MVWB980BG Replacing bearing due to original bearing kit causing squealing noise since prior repair. Replaced bearing. Reassembled unit ran diagnostic cycle ran unit on high spin. Unit tested good
Shaiman C.
WASHER WHIRLPOOL WTW4950XW3 "Customer states unit gets to the spin cycle but never spins. F7E5 F7E1 error codes stored. Ran auto test cycle. Motor only hums once it reaches the spin cycle. Inner basket would not move freely. Freed the basket, unit still wouldn’t spin. Motor should be replaced. Customer declined further repair."
Steve M.
REFRIGERATOR WHIRLPOOL WRF560SEYB05 Ordering both door slides for freezer due to door not closing properly. Ordering evaporator fan motor for not running. ; rqstng P&A on 1 WPW10397635 (slide RIGHT) and 1 WPW10397636 (slide LEFT) and 1 WPW10464673 (motor-evap)
Steve M.
OVEN WHIRLPOOL WOD51ES4ES00 Found no heat at broiler or bake element. Ordering control and fuse. ; ordrng 1 W10807576 (cntrl-elec) and 1 W11034459 (thrmst-fix)
Shaiman C.
DRYER AMANA NED4655EW1 Customer concerned about drying performance. Vent is excessively long; beyond 8 feet. Suggested customer to shorten the exhaust vent for optimal performance. Unit testing good.
Shaiman C.
WASHER WHIRLPOOL WFW94HEXW2 "Customer states F6E2 displayed, changed UI, and code was still present. F6E1 F5E2 stored in diagnostics. Changing the door latch could resolve the stored issues, but informed customer the MCU could also be faulty. Customer declined further repair."
Dave F.
DISHWASHER WHIRLPOOL WDT750SAHB0 Dishwasher not filling with water . Ran unit in normal cycle didn't do anything . Float switch was stuck up . Checked for debris no debris. Reseated float switch ran unit in diagnostics. Unit tested good no error codes .
David L.
REFRIGERATOR WHIRLPOOL WRT108FZDM05 Unit is slightly warm in the freezer. Minimal product being stored. 10 in FR 40 in FF called Techline to document. This is normal operation for new top mounts and can be mitigated with extra product like ice bags or gallons of waterSr7726296875.
David L.
REFRIGERATOR WHIRLPOOL WRF560SEHZ Damper is Making a noise. Used permanent gum to dampen noise. Unit is not as loud now.
David L.
REFRIGERATOR GE GFSS6KKYCSS Fresh food defrost drain was frozen again. Removed evaporator cover and thawed entire line with plastic tubing. Sealed cover with permagum . ATEC warranty
David L.
REFRIGERATOR WHIRLPOOL WRS325FDAB Replaced freezer led due toLights not working. Unit tested good
David L.
RANGE WHIRLPOOL WFG371LVB Unit was not lighting due to a cookie sheet grounding the ignitor. Was able to recreate issue for the customer. Removed cookie sheet from storage drawer; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN
David L.
WASHER MAYTAG MVWB765FW3 Dislodged sheet from under agitator.
Evan E.
DISHWASHER WHIRLPOOL WDT720PADM1 Customer stated that unit was not draining. Removed kick panel to inspect pump discovered that pump impeller would not spin while running drain cycle. Replaced pump and tested before reinstalling. Pump impeller is now moving. Reinstalled pump. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
Evan E.
WASHER WHIRLPOOL WTW7000DW0 Replacing gear case due to unit producing squealing noise while agitating during delicate cycle. Replaced gear case. Ran test cycle ran calibration cycle. Unit tested good
Dave F.
DRYER MAYTAG MED5630HC0 Tested dryer for squeaking. Plugged unit in and ran on timed dry on high .Unit tested good .
Dave F.
OVEN-MW COMBO KITCHENAID KOCE500ESS06 Unit has smell while running . Smells like the oil in the ovens when it's new . Called techline .SR 7726303286 . Techline suggested having customer run self clean and see if that helps .
Dave F.
RANGE WHIRLPOOL WFE525S0HV1 Right side door hinge failed . Replaced right side and left side hinge . Tested unit tested good . Door is closing .
David L.
REFRIGERATOR KITCHENAID KRFC704FBS00 Replaced cover and filter latch. Unit tested good
Dave F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Refrigerator noise that customer is hearing is the compressor buzzing after it starts up . Compressor quiets down after it runs for a few minutes . Tested thermistors in diagnostics. Evap fan works . Condenser fan works . Damper is working . Unit is working as expected.
Shaiman C.
WASHER WHIRLPOOL WTW4955HW1 Customer states unit would not start. Could not get unit into diagnostics. Indicator light on control board was not illuminated. Replaced control and calibrated. Unit testing good.
Steve M.
WASHER WHIRLPOOL WFW5620HW0 Replaced user interface for incorrect display. The user interface tested good.
Steve M.
REFRIGERATOR GE GTH17DBC2RBB Customer stated that there was no noise after previous visit. No repair needed but took the part in case it comes back.
Steve M.
DISHWASHER FRIGIDAIRE FGHD2455NF1A No tech sheet. Could not find diagram for dishwasher parts online. Er 5 error. Customer is going to replace. No charge.
Steve M.
DRYER KENMORE 417.804127 Replaced bearing and heater housing for loud bearing and open heater.
Evan E.
DRYER WHIRLPOOL WGD4900XW0 Customer stated that unit was not drying properly. Upon inspection discovered that coils were failing to open gas valve causing unit not to heat. Replaced coils. Ran test cycle. Unit tested good ; used 1 279834 (COIL KIT) from stock
Dave F.
REFRIGERATOR WHIRLPOOL MFI2067AEB Icemaker auger was jammed with ice. Defrosted icemaker and cycled icemaker . Unit is working as expected now . Customer will monitor. If problem persists order WPW10190981
Dave F.
WASHER WHIRLPOOL WFW72HEDW0 F3E1 water level sensor error F9E1 long drain error code . Found clothing inside washer filter . Removed debris and tested unit in auto diagnostics unit tested good .; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP
Dave F.
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Ice building up left top of freezer, checked thermistors and defrost heater . Tested good . Evap fans are working . Replaced gasket on freezer door . Heated and seated . Door is sealing good . If problem persists order W10625070 and W10625069 brackets ."
Dave F.
MICROWAVE FRIGIDAIRE FGMV176NTF "Replaced interlock , All switches and fuse . Adjusted door hinges as door was hard to open . Tested unit . Tested good."
Evan E.
OVEN KITCHENAID KEBC278KBL02 Replacing temp sensor due to unit failing to maintain consistent temperature in upper oven. Replaced temp sensor. Also replaced inner door glass due to glass having scratches along surface. Reassembled door. Unit tested good
Evan E.
DISHWASHER KITCHENAID KDHE404DSS0 Replacing drain hose extension due to extension having pin hole in hose causing unit to leak. Replaced drain hose. Unit tested good
Evan E.
OVEN WHIRLPOOL WFE525S0HW1 Customer stated that unit was producing noise while preheating. Upon inspection discovered that mounting bar for bake element was causing noise. Covered feet of mounting bar with small pieces of aluminum foil. To prevent noise. Unit tested good
Evan E.
DISHWASHER KITCHENAID KDTE104ESS1 Replacing wash motor due to unit leaking from diverter on wash motor. Replaced sump and motor. Ran diagnostic cycle. Unit tested good no leaks
Evan E.
DRYER WHIRLPOOL WGD4815EW2 Replacing cycling thermostat due to unit running too hot while in high heat. Replaced thermostat. Tested unit measured temperature at vent. Thermocouple was reading 160. Unit tested good
Evan E.
DISHWASHER MAYTAG MDB8989SHZ0 Customer stated that unit was not cleaning dishes and was unsure if unit was filling with water. Upon inspection checked for error codes. Unit was displaying codes 7-1 (no heat) 4-3 (wash motor not running) discovered that unit was filling but never moving water through cabinet. Replaced wash motor and ran diagnostic cycle. Unit tested good
Evan E.
DISHWASHER KITCHENAID KUDE20IXSS9 Customer stated that unit was receiving 120v but failing to allow cycle to start. Removed door panel to confirm control was getting 120v unit was receiving correct voltage. After plugging control back in and testing UI. Unit was allowing control to select functions. Reassembled unit and ran diagnostic cycle. Unit completed cycle as it should. Customer to monitor if issue arises again. Collecting service call fee
Dave F.
RANGE GE CGS990SET5SS Ignitor is cracked again . Replaced ignitor . Found the deflector had warped and hit the ignitor. Thinking this is what happened last time . Flattened pan . Tested unit . Tested good . If problem persists order WB13X25262 ignitor and WB49X27927 pan . Unit is covered by atec warranty
Dave F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Different issue from previous trip . Freezer is leaking from the bottom right . Found the drain was frozen . Cleared drain tube tested unit . Tested good . Floor is very unlevel. Refrigerator is leaning to the right .
Shaiman C.
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer concerned about condensation at the top of the unit when cycles are done, but dishes are dry and clean. The customer is using heat dry & high temp wash. No error codes stored. Heater works in diagnostics. Contacted tech line. Whirlpool Tech Line agent suggests running hot water at the sink before starting unit, and opening the door once cycle is done. After getting off the phone, tested water temp going into unit. 85-90 degrees going in. Ran water at the sink, 109 degrees. Then started the dishwasher again while water at the sink was running and temp tested at 109 degrees. No issue present with unit. SR: 7726283301"
Shaiman C.
WASHER MAYTAG MVWB725BW0 Replaced sensor. Unit testing good. ; dspstn on spec-tagged invntry: 1 WPW10178988 SENSOR
Shaiman C.
WASHER MAYTAG MHW3505FW1 Replaced valves and pressure sensor. Repair successful.
Shaiman C.
DRYER WHIRLPOOL WED8620HW0 Customer states unit does not dry well. No error codes stored. Unit is heating as it should. Vent tested fair. No issues present.
Steve M.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Found fill tube for ice maker was frozen. The water tap is restricted. Causing fill tube to freeze. The customer is going to replaced water tap
Steve M.
REFRIGERATOR WHIRLPOOL WRF736SDAM10 Found door not aligned properly on brackets. Realigned door and heated and reformed gasket. Removed ice from evaporator fan motor for ice accumulation on fan from gap in door.
Steve M.
WASHER WHIRLPOOL WFW5620HW0 The washer is making creaking sound when in agitation and spin. The washer is sitting on pedestal. The pedestal in making the noise. Tried lowering front legs. Customer is going to contact Home Depot for pedestal squeaking.
David L.
REFRIGERATOR KITCHENAID KRFC300ESS03 Replaced door parts due to freezer door sitting crooked
David L.
DRYER MAYTAG MGDB835DW4 Replaced drive motor control and cut out. Unit tested good.
David L.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced torn fresh food gaskets.
David L.
DISHWASHER KITCHENAID KUDL15FXSS1 Unit is not washing due to an open wash motor. Quoted Description Part Number Part Quantity ANC Availability Code Rate Line TotalMOTOR/PUMP & SUMP ASSM TALL TUB WPW10418332 $224.49 1 KKAA44 2 day(s) J13 $104.65 $224.49Parts: $224.49 Service Charge: $89.95 FRL: J13 - $104.65 Additional Labor: $0.00 Tax: $33.53 Other: $12.00 Completed Job Rate: $464.62 Customer is going to think about the repair and will call us with an answerFor sump replacement.
Evan E.
MICROWAVE WHIRLPOOL KMHC319ESS4 Replacing capacitor and diode due to unit failing to heat consistently. Replaced both parts and ran test cycle. Unit is still only heating on certain functions. Unit will heat on popcorn setting and reheat beverage setting but unit is failing to run magnetron otherwise. Issue is stemming from control. Ordering control ; ordrng 1 W11218381 (CONTROL )
David L.
DRYER MAYTAG MGD7000AW0 Door hinge is bent causing door to sag. Replaced door hinge.
David L.
OVEN WHIRLPOOL WFG550S0HZ1 Replaced bent doorHinges. Unit tested good
Shaiman C.
DISHWASHER KITCHENAID KDFE104HBL0 Customer concerned about a plastic piece in the bottom of the unit. The part was not from the dishwasher. Unit testing good.
Shaiman C.
WASHER MAYTAG MHW5100DW0 Replaced drain pump and pressure switch. Unit testing good.
Steve M.
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Replaced damper for grinding damper. The damper tested good.
Steve M.
WASHER MAYTAG MVWB766FW0 Replaced gearcase for loud gearcase. The washer tested good
David L.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced RH FF door due to dent.
Steve M.
REFRIGERATOR WHIRLPOOL WRF991BOOM00 Replaced dispenser motor and shaft for seized motor. The dispenser motor tests good.
Evan E.
WASHER WHIRLPOOL WTW6200VW0 Replacing bearing and drain pump due to unit failing to drain and unit beginning to sound noisy while in spin. Replaced pump. Replaced bearing. Ran diagnostic cycle. Unit tested good
Dave F.
REFRIGERATOR MAYTAG MFT2776FEZ00 Replaced fan and fan support. Ran test four in diagnostics. Zip tied and foil taped thermistor in correct location according to Service pointer. Test four passed . Unit tested
David L.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced door due to broken liner. Defrosted freezer and racks
Dave F.
REFRIGERATOR WHIRLPOOL GB2FHDXWS09 Replaced evaporator. Tested unit . Tested good .
David L.
RANGE WHIRLPOOL WFG525S0HZ1 Hinges are bent ordering hinges; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
David L.
REFRIGERATOR FRIGIDAIRE FGHG2366PF1A Ice bin was not fully seated causing it to make contact with the bail arm shutting her moduleOff. Re adjusted bin. Ice maker cycled andFilled. ATEC warranty as a courtesy.
Shaiman C.
WASHER WHIRLPOOL WFW75HEFW0 "Customer reports sometimes the unit doesn’t drain as it should, has to run drain and spin cycle following a normal cycle when the bellow drain gets full. F9E1 & F5E2 error codes stored. Bellow seems to be clogged. Replacing bellow and drain pump. ; ordrng 1 W11106747 (BELLOW) and 1 WPW10605427 (DRAIN PUMP)"
Steve M.
RANGE WHIRLPOOL WFE320M0ES2 Found the active hinge has broken internally. Ordering hinge. ; ordrng 1 WPW10299226 (hinge-door) and 1 WPW10299227 (hinge-door)
Steve M.
DISHWASHER MAYTAG MDB4949SHZ0 Found motor buzzing inside motor. Ordering motor/sump. ; ordrng 1 WPW10591570 (pump&motor)
Shaiman C.
WASHER WHIRLPOOL WETLV27HW0 Customer states unit will not go past rinse cycle. F7E1 error code stored. Ran auto test cycle. Unit sounds as if the motor attempts to agitate but only makes a humming noise. Same scenario when entering spin cycle. Basket spins freely. Motor should be replaced. ; rqstng P&A on 1 W10890624 (MOTOR )
Evan E.
REFRIGERATOR KENMORE n/a This ice maker is for my parents fridge can you please send it along in my drop for the next night. ; ordrng 1 D7824706Q (ICE MAKER )
David L.
DISHWASHER MAYTAG MDB4949SHZ0 Sump was not on the truck; schdld next appmnt for 11/6 WED !
David L.
RANGE WHIRLPOOL WEG750H0HZ0 All of the pilot tubes are damaged ordering orafice holders ; ordrng 1 W10867780 (holder-orf) and 1 W11122530 (holder-orf) and 1 W11122534 (holder-orf) and 1 W11122547 (holder-orf)
Evan E.
WASHER WHIRLPOOL WTW6200VW0 Customer stating unit is flashing LD code during cycle. Code stands for long drain. Discovered that pump was receiving power but failing to drain water from tub. Bearing is also beginning to go bad. Ordering bearing kit and drain pump. ; ordrng 1 W10435302 (BEARING KIT) and 1 W10536347 (DRAIN PUMP )
David L.
REFRIGERATOR MAYTAG MSS26C6MFZ00 Replaced noisy evaporator fan. Unit is much more quiet now
David L.
REFRIGERATOR FRIGIDAIRE FGHG2366PF1A Waterline for the icemaker was frozen under the crisper. Cleared line and insulated with perma-gum. Cycled ice maker. Unit filled
David L.
RANGE MAYTAG MER8800FZ0 Customer concerned with oven not heating . Voltage st the receptacle is correct. Energized bake. 240 vac to bake element bake element heated as expected. Suspecting a loose connection At the receptacle. I selected terminal block and wiring as a precaution.
Steve M.
OVEN MAYTAG MEW7530AW00 Replaced fuse by control board for open fuse causing no operation. The oven heated and tested good.
Dave F.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Called techline SR 7726238995 . Tested water temperatures. Water is 130 degrees . Bottom door seal is sealing . No debris between door . Techline said it may be due to the unit using high temp setting and it's getting to hot inside unit that the tub is flexing. Customer is going to try unit without high temp setting and if problem persists order tub WPW10681506; (created new UIS, deleted prior attachment to UisID 54166)"
Evan E.
DISHWASHER KITCHENAID KDTE334GPS0 Customer stated that upper rack was falling due to welds snapping. Upon inspection discovered that welds had broken on track causing issue. Replaced tracks on both sides reinstalled rack for customer. Unit tested good
Steve M.
RANGE GE JGP633SET3SS Replaced front right gas valve for broken valve causing gas leak. The cooktop tested good. ; ordrng 1 WB03T10325 (range burner control MAIL OUT ONLY)
Evan E.
DRYER WHIRLPOOL WED7800XW0 Replacing blower housing and idler pulley due to unit being very noisy while running. Replaced blower. Replaced idler pulley. Ran test cycle. Unit tested good
Shaiman C.
DRYER WHIRLPOOL MEDC465HW0 Replaced inner door and seal. Repair successful.
Evan E.
RANGE AMANA AGR5330BAS3 Customer stated that flame height on burners was too high and bulb inside oven had blown. Replaced bulb for customer and adjusted burners flames height to customers satisfaction. Unit tested good ; dspstn on spec-tagged invntry: 1 8009 BULB-4OW
Evan E.
WASHER MAYTAG MVWB835DW4 Customer stated that basket was not hanging correctly. Upon inspection discovered that suspension had come unhooked at back left corner. Reattached suspension rod and ran diagnostic cycle. No codes were present. Unit completed cycle as it should. Unit tested good
David L.
WASHER WHIRLPOOL WTW5000DW2 Unit was not performing well. Unit stuck in previous cycle. Cleared control and tested in diagnostics. Calibrated and leveled. Unit testing good
David L.
REFRIGERATOR WHIRLPOOL ED2KHAXVB01 Replaced freezer gasket.
Dave F.
REFRIGERATOR KITCHENAID KFIS25XVMS2 Unit is not cooling . Unit needs new control board WPW10310240 ordering board . ; ordrng 1 WPW10310240 (cntrl-elec)
David L.
RANGE WHIRLPOOL WEE745H0FS2 Replaced lense forCooktop light
Steve M.
OVEN IKEA IBS550DS00 "Replaced control fuse for no operation at user interface. The oven is heating and the fan is working. The oven tests good. ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"
Steve M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced light switch for broken light switch. The light works as expected.
Steve M.
REFRIGERATOR JENN AIR JCD2389GEW Screws that hold auger motor are missing. They were on old motor. Old motor is missing. Can not order the screws. Please refund customer for auger motor.
David L.
DISHWASHER MAYTAG MDB4949SHZ0 Sump was not on the truck; schdld next appmnt for 11/6 WED !
Steve M.
REFRIGERATOR WHIRLPOOL ED22TEXHW02 The fill tube for ice maker was frozen again. The water valve is weak and water is getting by. The solenoid is no longer available. ; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER
Steve M.
REFRIGERATOR MAYTAG MZF34X16DW01 Replaced freezer control for settings changing without user input.
Dave F.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Dishwasher not draining. Found debris in drain pump causing drain pump to not turn on . Drain pump was burned out . Replaced pump . Tested unit tested good .
Evan E.
WASHER WHIRLPOOL WTW5000DW2 Replacing cabinet due to customer receiving cabinet with scratches along front of cabinet. Replaced cabinet. Carried over all necessary parts. Ran diagnostic cycle. Unit tested good
Dave F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Replaced left hand door for rust . Took photo . Unit is sealing and working as expected .
Evan E.
WASHER WHIRLPOOL MHW5630HW0 Replacing outer tub due to original tubs holes inside basket were too sharp causing clothes to rip. Replaced Tub. Ran diagnostic cycle. Unit tested good
David L.
RANGE FRIGIDAIRE FFGF3023LQC Replaced weak bake ignitor. Unit tested good
David L.
REFRIGERATOR WHIRLPOOL WRF560SEYW04 Repaired filter housing . Unit tested good
Dave F.
DISHWASHER KITCHENAID KUDT03FTPA3 Dishwasher not spraying as hard is it should . Replaced chopper blade and tested unit in diagnostics. Tested heater tested good .Unit tested good .; dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE
Shaiman C.
WASHER WHIRLPOOL WTW5000DW Unit is locked closed. F5E1 error code stored. Latch will not respond/unlock in manual diagnostics. Replaced lid lock. Unit testing good.
Shaiman C.
DRYER MAYTAG MGD5500FC0 Customer states unit requires two cycles for clothes to be completely dry. F4E3 error code stored. Exhaust vent appeared to be clear. Ran unit on timed dry and monitored the flame cycle on/off 7 times. Cleared error code. No issues present.