Service History 26 - Appliance Tec

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055FRZ00

Near Macedon, NY 14502

Jeremy

Job Details: 11/08/2023

"Duck bill plugged with debris causing ice build up in freezer. Unit has been repaired for same issue, needs new drain tube. S38253 for part coverage.; ordrng 1 W11190084 (TUBE-DRAIN)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW10

Near Newark, NY 14513

Jeremy

Job Details: 11/08/2023

"Customer concerned unit is running too often. Unit not running at time of service. Checked temps, freezer at 1 degree and fresh food at 36 no frost build up in freezer. Unit operating as expected."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Churchville, NY 14428

Dave L

Job Details: 11/08/2023

Replaced and tested timer that was not advancing. Tests ok.

We serviced a

GENERAL ELECTRIC WASHER

Model GFW850SP0NR

Near Phoenix, NY 13135

Andres V

Job Details: 11/08/2023

Replaced the control board. Tested it on a quick cycle. Unit locked stayed locked and started cycle.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Newark, NY 14513

Jeremy

Job Details: 11/08/2023

"Replaced control, UI, and LED modules. Unable to remove top LED on left side wall without damaging liner. Defrosted evaporator. Middle freezer door front panel damaged and right door gasket ripped.; ordrng 1 W11238188 (Center Pan) and 1 W10873944 (Gasket)"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT630PGRBB

Near Hannibal, NY 13074

Andres V

Job Details: 11/08/2023

"Customer wanted me to drop part off, put part in front of door."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHW01

Near Red Creek, NY 13143

Andres V

Job Details: 11/08/2023

Unit has a sealed system issue. Compressor and fans are running but has zero frost on evaporator.; ordrng 1 W10507884 (Compressor) and 1 WP2188822 (Evaporator) and 1 W10913906 (Process tube) and 1 W11504418 (8/7) and 1 W11504444 (5/4.5) and 1 W11504421 (8/5) and 1 W11504447 (5/1.8) and 1 W11504432 (6/5) and 1 W11504436 (6/1.8) and 1 W11504433 (6/4) and 1 W11504445 (5/4)

We serviced a

GE WASHER

Model GFW650SSN3WW

Near Red Creek, NY 13143

Andres V

Job Details: 11/08/2023

"Installed new drain pump and tested it. Unit would not drain, checked control board and found connector that gives power to pump was unplugged. Plugged it back in and tested it unit now drains"

We serviced a

WHIRLPOOL DRYER

Model WED8620HC2

Near Sodus, NY 14551

Andres V

Job Details: 11/08/2023

"Front panel got dented during delivery, unit needs new front panel. ; ordrng 1 W11512556 (Front panel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM10

Near Seneca Falls, NY 13148

Chuck G

Job Details: 11/08/2023

"Customer stated that unit has been working perfectly since last visit. Freezer temp is 1.8 and ff temp is 37. Compressor is drawing .97 amps. Evaporator has a full frost pattern. I replaced control, set FF to recommend and freezer to max cool. Unit tested good ; dspstn on spec-tagged invntry: 1 W11504449 COUPLER 1 W11506619 COUPLER BR 8 , and 1 W11582579 COMPRESSOR"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Sodus, NY 14551

Andres V

Job Details: 11/08/2023

"Replaced sump and pump. Tested unit, unit now working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HBS00

Near Sodus, NY 14551

Andres V

Job Details: 11/08/2023

Checked ice maker error codes did not find any stored. Took temp reading of freezer it was at 0. Ice maker mold had ice and did cycle and ice bucket was full. I could not duplicate issue.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Sodus, NY 14551

Andres V

Job Details: 11/08/2023

"Unit has F7E1 error code for faulty motor and F9E1 for drain issues. Gave customer a quote for new sump and pump, they denied repair for now they believe they have a extended warranty they will try and contact. If they call back order W11416363 (sump and pump)"

We serviced a

GE REFRIGERATOR

Model PVD28BYNCFS

Near Cayuga, NY 13034

Chuck G

Job Details: 11/08/2023

"Customer stated that she can still hear a ticking sound. After inspecting unit with the service tool i was able to confirm that the knocking sound the customer is hearing when the compressor is running on high speed. Ordering compressor, drier, R600 (69grams) and lokrings ; ordrng 1 WR97X25268 (7/5) and 2 WR97X10036 (8/6)s and 2 WR97X10033 (6/4)s and 2 WR98X35 (R600a 35 grams)s and 1 WR87X32290 (Compressor) and 1 WR87X30875 (Drier)"

We serviced a

GE REFRIGERATOR

Model GFE28GELIDS

Near Pittsford, NY 14534

James

Job Details: 11/08/2023

Unit getting too warm inside ff section. Frost inside freezer. Turno cool does nothing. Tested unit and it gives fz thermistor error. Ohmed thermistor from control at 28k. Need control and sensor. ; ordrng 1 WR55X38248 (Control) and 1 WR55X10025 (Temp sensor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Pittsford, NY 14534

James

Job Details: 11/08/2023

"No cool. No frost pattern. Sealed system leak. Evap under ten years parts warranty. Need to install uv drier and test for leaks. ; ordrng 1 WPW10643261 (Coil), used 1 WPW10143759 (Drier), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Fairport, NY 14450

James

Job Details: 11/08/2023

Replaced control and calibrated. Checked level and tested spin cycle.

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Rochester, NY 14620

James

Job Details: 11/08/2023

Unit intermittently not draining. Drain not turning on in Diagnostics. Found connection loose at pump. Ran quick wash successfully.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW08

Near Rochester, NY 14624

James

Job Details: 11/08/2023

Replaced rh door seal and molded with heat gun.

We serviced a

MAYTAG RANGE

Model MGR8674AB0

Near Newark, NY 14513

Jeremy

Job Details: 11/08/2023

Complaint unit continuously beeping and unable to use oven controls. F2E0 error for shorted key. Unit not displaying any problems during visit. Customer elected to replace control. ; ordrng 1 WPW10477075 (Control) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL 50#IM 15' FS

Model WUI95X15HZ01

Near Skaneateles, NY 13152

Chuck G

Job Details: 11/08/2023

Customer stated that the unit will randomly stop making ice. After inspecting unit i found that the drain pump assembly tested bad. Ordering assembly drain pump W11539855; ordrng 1 W11539855 (Assembly drain pump)

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS2

Near Marcellus, NY 13108

Chuck G

Job Details: 11/08/2023

"Customer stated that they are hearing a humming sound after running a wash cycle for 9 plus hours after the cycle completed. After inspecting unit i found that the humming noise is the vent fan running. Fan does stop when door is opened but doesnt shut off if door stays closed, will run for hours. Ordering control W11629912; ordrng 1 W11629912 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Clay, NY 13088

Chuck G

Job Details: 11/08/2023

"Customer stated that the noise is still present. After inspection of the unit i installed heat probe to act as a shock absorber under the condenser, it reduced the vibration. I explained to the customer that this would be considered normal operation. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Waterloo, NY 13165

Jeremy

Job Details: 11/08/2023

Complaint of unit not cooling. Unit unplugged on arrival. Powered on unit and found good frost pattern beginning to form on evaporator. Found damper is continuously cycling and not staying open. Need damper and control.; ordrng 1 W11087463 (Damper) and 1 W11035836 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ

Near Geneva, NY 14456

Jeremy

Job Details: 11/08/2023

Wiring to fill valve and diverter damaged. Repaired damaged wiring. Unit checks good.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Geneva, NY 14456

Jeremy

Job Details: 11/08/2023

Enamel is wearing in basket and oxidation is forming in multiple locations. Laundry is coming out with marks on it. Need new basket.; ordrng 1 W10554251 (Basket)

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Canandaigua, NY 14424

Jeremy

Job Details: 11/08/2023

Installed drawer glide. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Canandaigua, NY 14424

Jeremy

Job Details: 11/08/2023

Pivot Block for mullion worn casting mullion to slide under and not close. Adjusted level and shimmed block so mullion closes. Needs pivot block.; ordrng 1 WP67003405 (Pivot Block)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Rochester, NY 14624

Dave L

Job Details: 11/08/2023

"Unit will not sense basket speed. Ran drain and spin. F7e1 error. Replaced actuator. No change. Control is not reading hall sensor. Ordering control and harness. ; ordrng 1 W11557935 (Control) and 1 W11591637 (Harness), used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Rochester, NY 14624

Dave L

Job Details: 11/08/2023

ReplacedBroken hinges. Tests ok.

We serviced a

GE DISHWASHER

Model DDT700SMN3ES

Near Rochester, NY 14624

Dave L

Job Details: 11/08/2023

Console is no longer attached to door. Customer provided video of wash motor noise. Ordering wash motor and console. ; rqstng P&A on 1 WD19X25700 (Motor) and 1 WD21X25367 (Console)

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Rochester, NY 14606

James

Job Details: 11/08/2023

Unit not heating. Replaced heater and fuses. Repaired wire terminal and tested.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Rochester, NY 14616

Dave L

Job Details: 11/08/2023

Unit will not begin a cycle due to a broken slider. Req auth for slider; rqstng P&A on 1 W10734521 (Slider)

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Rochester, NY 14612

Dave L

Job Details: 11/08/2023

Showed customer how to clean bellows drain. Ran diagnostics to verify operation. Tests ok

We serviced a

MAYTAG FREEZER

Model MZF34X20DW03

Near Webster, NY 14580

Andres V

Job Details: 11/08/2023

Unit is not going into a defrost. I defrosted unit completely checked the heating element on diagnostic found that it does heat. Found thermitor to be loose and not on tight to copper line. I adjusted clip and used aluminum tape and zip tie to help it stay tight on. If customer calls back order. W11496887( control)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Hilton, NY 14468

Dave L

Job Details: 11/07/2023

The customer is hearing a momentary noise during the cycle. Ran diagnostics and identified that the customer is hearing the soap dispenser open. This is normal operation

We serviced a

WHIRLPOOL MICROWAVE

Model UMV1170LB00

Near Rochester, NY 14626

Dave L

Job Details: 11/07/2023

Added mounting hardware. Checks ok

We serviced a

GE WASHER

Model GFW550SSN5WW

Near Dansville, NY 14437

Jeremy

Job Details: 11/07/2023

Customer complaint of wet clothes at end of cycle. Tested in diagnostics all functions check good. Ran rinse and spin cycle with full load of laundry and unit completed cycle. Software is up to date. Advised customer on balanced loads. Unit operating as expected.

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LZ1

Near Dansville, NY 14437

Jeremy

Job Details: 11/07/2023

"Customer complaint unit not heating enough. Oven operating slightly below set temp. Calibrated oven up 10 degrees, unit checks good. Customer to monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDB04

Near Rochester, NY 14619

James

Job Details: 11/07/2023

"Replaced compressor and drier. Tested unit successfully. Customer is to monitor temperature. ; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504445 COUPLER BR 5X4 , 1 W11504449 COUPLER , 1 W11506619 COUPLER BR 8 , and 1 W11506635 VALVE 1/4"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986S1HZ02

Near Livonia, NY 14487

Jeremy

Job Details: 11/07/2023

Crisper frame is broken in left corner preventing drawer from opening and closing properly. Need crisper frame.; rqstng P&A on 1 W11127833 (Crisper Frame)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM01

Near Canandaigua, NY 14424

Jeremy

Job Details: 11/07/2023

"Evap has full frost pattern and temp is ~38. Control start up tone will periodically go off as if control is resetting. Called techline, advised to check for loose connections in wiring harness to control and thermistors. No loose connections found. Ordering power cord and thermistor.; ordrng 1 W10812037 (Power cord) and 1 WPW10383615 (Thermistor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Canandaigua, NY 14424

Jeremy

Job Details: 11/07/2023

Replaced control per techline advice. Unit checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4.

Near Canandaigua, NY 14424

Jeremy

Job Details: 11/07/2023

Water splashing from door on initial start up after filling. Called techline. Advised to ensure level and unit is not over filling and to replace sump if all checks out. Unit is level and filling with correct amount of water. Ordering sump. SR 7737735539; ordrng 1 W11025157 (PUMP&MOTOR)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHB08

Near Victor, NY 14564

Jeremy

Job Details: 11/07/2023

Replaced ice container for not dispensing cubed ice. Unit tested good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Victor, NY 14564

Jeremy

Job Details: 11/07/2023

Not making ice. Icemaker has E2 error and will not go through harvest cycle in diagnostics. Fill tube is frozen. Turned heater on in diagnostics and icemaker filled. Door mullion does not spring open properly casting it to hit right door when opening or closing. Need icemaker and control and mullion..; ordrng 1 W11658802 (Icemaker) and 1 W11224256 (Control) and 1 W10806457 (Mullion)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Syracuse, NY 13224

Chuck G

Job Details: 11/07/2023

Customer stated that unit didnt start making ice until 11 days ago. No codes. Unit has a bin full of ice. Ice started being made 4 days after repair when the power went out for 5 minutes and that rebooted the system. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW03

Near Fayetteville, NY 13066

Chuck G

Job Details: 11/07/2023

"Customer stated that unit is not cooling. Evap has no frost pattern, compressor drawing .48 amps and discharge line is cold to the touch. Ordering compressor W11580057, evap W11579351 and lokrings ; ordrng 1 W11580057 (Compressor) and 1 W11579351 (Evaporator) and 1 W11504450 (4/1.8) and 1 W11506620 (8nk Al) and 1 W11504415 (8/8.5) and 1 W11504430 (7/6) and 1 W11506619 (8nk) and 1 W11504.420 (8/6) and 1 W11504416 (8.5/6) and 1 W11506635 (Access valve)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Victor, NY 14564

Jeremy

Job Details: 11/07/2023

"Customer complaint unit not going through cycle intermittently. Found motor failure error code. Tested unit in diagnostics, unit spins and agitates, all other functions test good. Unit operating as expected. Customer to monitor."

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Cazenovia, NY 13035

Chuck G

Job Details: 11/07/2023

"Customer stated that unit is not draining. After inspecting unit i found debris in the drain pump that had broke the impeller, i replaced the drain pump. Upon testing i found that same debris in the drain hose but i was unable to clear. Ordering drain loop WPW10545278 and drain hose 8269144A; ordrng 1 WPW10545278 (Drain loop) and 1 8269144A (Drain hose)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Canastota, NY 13032

Chuck G

Job Details: 11/07/2023

Replaced heater/harness. I explained to the customer to give the unit 24 hours to reach temp and 72 hours to start making ice. Unit tested good

We serviced a

MAYTAG DRYER

Model MEDP575GW0

Near Rochester, NY 14610

James

Job Details: 11/07/2023

Replaced element and thermostat. Unit heating properly.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104KBL1

Near Rochester, NY 14624

James

Job Details: 11/07/2023

Unit not washing. Motor is vibrating on floor. Adjusted motor and front feet. Reinstalled spray arm and tested. Unit functions properly. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Rochester, NY 14612

Dave L

Job Details: 11/07/2023

Sealed fill tube chute and replaced fan due to water drilling near blade. Customer to monitor. ; dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Greece, NY 14612

Dave L

Job Details: 11/07/2023

Replaced shorted led light. Tested ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS04

Near Rochester, NY 14626

Dave L

Job Details: 11/07/2023

"Replaced shorted led light. ; dspstn on spec-tagged invntry: 1 W11484836 LED MODULE , used 1 SH1 (Sh) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS05

Near Rochester, NY 14626

Dave L

Job Details: 11/07/2023

Customer provided video of intermittent noise. Lifted unit off of front wheel and secured leveling feet against floor to eliminateVibration. Customer to monitor.

We serviced a

WHIRLPOOL DRYER

Model MED6500MBK

Near Spencerport, NY 14559

Dave L

Job Details: 11/07/2023

Replaced terminals that were damaged. Tested ok. V

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near North Chili, NY 14514

Dave L

Job Details: 11/07/2023

Replaced broken upper rackAdjusters that were preventing door from closing. Tests ok; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW2

Near Brockport, NY 14420

Dave L

Job Details: 11/07/2023

"Replaced blower , belt , and motor. Tests ok; dspstn on spec-tagged invntry: 1 279827 MOTOR , used 1 341241 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08K

Near Hamlin, NY 14464

Dave L

Job Details: 11/07/2023

Unit will not initiate defrost cycle.Thermistor and heater test ok in diagnostics. Ordering control. ; schdld next appmnt for 11/16 THU !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Hamlin, NY 14464

Dave L

Job Details: 11/07/2023

Items freezing near air supply vent in fresh food section. Adjusted freezer door gasket that was keeping door from shutting properly every time. Set freezer to max cool. Customer to monitor

We serviced a

MAYTAG WASHER

Model MXR55PNATS00

Near Rochester, NY 14624

James

Job Details: 11/07/2023

Unit is a commercial washer. Need to contact commercial appliance repair company.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS3

Near Rochester, NY 14624

James

Job Details: 11/07/2023

165 is correct house number. Stove works but oven doesn't. 242v to unit. Control not closing bake or broil relays. Need control. W19ad10apl1 authorization ; rqstng P&A on 1 W11567368 (Control)

We serviced a

KENMORE DRYER

Model ="110.72802102"

Near Rochester, NY 14624

James

Job Details: 11/07/2023

"Unit turning on when door is closed. Unit loud. Pts switch shorted. Rollers sticking. Drum seal is worn. Quoted repair. ; ordrng 1 W10612022 (Seal) and 1 WP3404233 (Pts switch) and 1 4392065 (Kit), used 1 Sh15 from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Rochester, NY 14610

Andres V

Job Details: 11/07/2023

Transferred all parts into new tub. Put it back in cabinet and tested it for leaks. Unit is washing properly with no leaks.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW2

Near Rochester, NY 14609

Andres V

Job Details: 11/07/2023

"Unit had a bad ignitor it was getting 120v but not heating. I replaced ignitor and tested unit. Unit now lights, also door seal is torn and no longer goes around unit.; ordrng 1 WPW10535778 (Seal), used 1 12400035 (Ignitor kit) from stock"

We serviced a

JENN AIR REFRIGERATOR

Model JFC2290VPY1

Near Rochester, NY 14610

Andres V

Job Details: 11/07/2023

"Mullium fell out of place so I put it back on the track. Both light bulbs were out, had one as truck stock ordering the other one. ; ordrng 1 8009 (Bulb), used 1 8009 (BULB-4OW) from stock"

We serviced a

MAYTAG DRYER

Model MED8630HC1

Near Rochester, NY 14618

Andres V

Job Details: 11/07/2023

"Replaced heating element on unit. Tested it, unit now heating"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Pittsford, NY 14534

Andres V

Job Details: 11/07/2023

Unit was not engaging into a spin. I inspected slider found it to be falling apart and not freely sliding up and down. Replaced the slider and tested it. Unit is now working properly ; used 1 W10734521 (Slider) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near East Rochester, NY 14445

Andres V

Job Details: 11/07/2023

Found capacitor to be testing open and not engaging the motor. Replaced capacitor and tested it on a diag cycle. Unit is working properly. ; used 1 W11395618 (Capacitor) from stock

We serviced a

MAYTAG DRYER

Model WED72HEDW1

Near Penfield, NY 14526

Andres V

Job Details: 11/07/2023

Tested continuaty on heating element found it to be open. Also checked hi limit fuse which tested good. Unit does have 240v; ordrng 1 WP8544771 (Heater)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KBL0

Near Rochester, NY 14610

Andres V

Job Details: 11/07/2023

"Unit had no error code, ran a diag cycle successfully. Visually inspected the spray arm and did not see it clogged. I reccomended customer tries to switch to cascade pods to see if it makes a difference. Customer is to monitor how dishes turn out."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS20

Near Bridgeport, NY 13030

Chuck G

Job Details: 11/07/2023

Customer stated that unit will run with the door open. After inspecting the unit i discovered that the door switches tested bad. Ordering door switch assembly W11033422; ordrng 1 W11033422 (Door switch assembly)

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Canastota, NY 13032

Chuck G

Job Details: 11/07/2023

"Replaced timer, i verified that the dial is moving on timed dry. Customer said that the unit hasnt been heating for a few weeks now, all thermostats and element tested good. Power going to unit tested bad, unit is getting 120 on both legs but when you put both legs together the unit is getting zero voltage. I explained to the customer that they should call an electrician. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW4

Near Utica, NY 13501

Chuck G

Job Details: 11/07/2023

Customer stated that the UI just beeps when pressing start. Code F5E1-lid lock. After inspecting unit i found that for lid lock tested bad. Replaced lid lock. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVL01

Near Pittsford, NY 14534

Andres V

Job Details: 11/06/2023

Installed new water valve for customer. Talked to Jeff about this call and he gave me ok to replace valve at no charge since it was ok before we touched it.

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW2

Near Rochester, NY 14611

Andres V

Job Details: 11/06/2023

"Door seal is torn and needs replacing, did not have seal with me ; schdld next appmnt for 11/16 THU !"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Mount Morris, NY 14510

Jeremy

Job Details: 11/06/2023

"Not getting proper voltage from control to shifter and gearcase is leaking oil. F7E7 and F7E3 errors. Ordering gearcase, slider, stator and clutch.; ordrng 1 W10734521 (SLIDER) and 1 W11449841 (GEARCASE) and 1 W10754448 (CLUTCH) and 1 W11195971 (STATOR)"

We serviced a

WHIRLPOOL WASHER

Model ETW4300YQ0

Near Rochester, NY 14625

James

Job Details: 11/06/2023

Customer no longer needs service ; dspstn on spec-tagged invntry: 1 WP3363394 PUMP

We serviced a

KITCHENAID RANGE

Model KSGB900ESS4

Near Henrietta, NY 14467

Andres V

Job Details: 11/06/2023

Replaced rubbing connecting control board and UI. Unit is responding to commands and working properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVL01

Near Pittsford, NY 14534

Andres V

Job Details: 11/06/2023

Installed new water valve for customer. Talked to Jeff about this call and he gave me ok to replace valve at no charge since it was ok before we touched it.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Pittsford, NY 14534

James

Job Details: 11/06/2023

Replaced valve and tested water. Found no leaks. One year warranty on repair.

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Penfield, NY 14526

James

Job Details: 11/06/2023

Dropped off parts

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Pittsford, NY 14534

Andres V

Job Details: 11/06/2023

Dishwasher has f7E1 error code for faulty faulty motor. Unit needs new sump and pump; ordrng 1 W11416363 (Sump and pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Webster, NY 14580

James

Job Details: 11/06/2023

Replaced door and mullion. Tested unit and doors are sealed. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 WPW10624450 RAIL- MULLION

We serviced a

GE WASHER

Model GFWN1600J1WW

Near Webster, NY 14580

James

Job Details: 11/06/2023

Unit leaking and bellows getting mildew. Found water underneath bellows and cold water valve leaking. Need parts. ; ordrng 1 WH13X10029 (Valve) and 1 Sh15

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EWH01

Near Fairport, NY 14450

Andres V

Job Details: 11/06/2023

Right side fresh food gasket was tearing and magnets where falling off. Replaced gasket and used heat gun to help it seal.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ

Near Macedon, NY 14502

Andres V

Job Details: 11/06/2023

Left side spring fell off hinge. I reinstalled it and tested it out. Door now working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDB01

Near Webster, NY 14580

James

Job Details: 11/06/2023

5 year warranty on sealed systemCompressor locked. Need compressor. R600 sealed system; ordrng 1 W11635510 (Compressor) and 1 W11504415 (8.5*8) and 1 W11504431 (5*7) and 1 W11506619 (8) and 1 W11504445 (5x4) and 1 W11504449 (4x2)

We serviced a

WHIRLPOOL WASHER

Model WFC682CLW0

Near Syracuse, NY 13203

Chuck G

Job Details: 11/06/2023

Replaced control. Cleared codes. Ran a diagnostic cycle in which the unit operated as intended and no codes reappeared. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Clay, NY 13090

Chuck G

Job Details: 11/06/2023

Customer stated that the units doors are not lining up. After inspecting the unit i discovered that the issue is with the floor as the rear left hand side of unit is causing the unit to sit not Level. I explained to the customer that the issue is with the floor not being level. Unit tested good

We serviced a

GE WASHER

Model GUD24ESSM1WW

Near Webster, NY 14580

James

Job Details: 11/06/2023

Unit only washing on delicate cycle and timer on dryer not advancing. F28 error for selector switch. Disconnected ui and reconnected. Power to timer but not advancing. Need timer and selector. ; ordrng 1 WH18X27241 (Selector) and 1 WH16X27251 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS03

Near Perry, NY 14530

Jeremy

Job Details: 11/06/2023

Unit not making ice. Fill tube frozen. Heater operates in diagnostics. Need control board.; ordrng 1 W11224256 (Control)

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Avon, NY 14414

Jeremy

Job Details: 11/06/2023

Replaced control for laundry not spinning out. Unit tested good in diagnostic cycle. Customer to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near West Henrietta, NY 14586

Jeremy

Job Details: 11/06/2023

Water filter housing broken and will not eject filter. Need filter housing.; ordrng 1 W11172791 (Housing)

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Rochester, NY 14623

Jeremy

Job Details: 11/06/2023

Customer concerned about noise during agitation. Noise is coming from gearcase. Unit is cleaning laundry. Discussed repair options with customer. Customer decided to purchase new unit in lieu of repair.

We serviced a

WHIRLPOOL 50#IM 15' FS

Model KUID308HPS00

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 11/06/2023

Unit acting erratically. Reservoir over fills and recirculation pump does not run when turned on. Tested in diagnostics and all functions check good. Need control board.; ordrng 1 W11034363 (Control)

We serviced a

WHIRLPOOL FREEZER

Model WRS555SIHZ06

Near Victor, NY 14564

Jeremy

Job Details: 11/06/2023

Replaced ordered parts for excessive frost build up around in door icemaker. Unit checks good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS09

Near Bloomfield, NY 14469

Jeremy

Job Details: 11/06/2023

"Replaced icemaker, harness and switch. Unit checks good."