Near Spencerport, New York 14559
Evan
Job Details:
11/04/2020
DISHWASHER WHIRLPOOL WDF330PAHW2
Customer stated that unit will not dry. Upon inspection discovered error code 7-1 for no heat. Discovered that incoming water temp was too cool causing OWI sensor to shut off heater. Cleared code ran diagnostic cycle. Advised customer to run hot water at sink before filling unit to ensure hot water is entering machine. Filled rinse aid dispenser also. Customer to monitor and report back if issue persists
Near Rochester, New York 14612
James
Job Details:
11/04/2020
WASHER MAYTAG MVWX655DW1
Q1 n. Q2 n. Q3 n. Unit not spinning due to worn hub. Wash plate seized to gearcase. Gearcase worn causing hub to fail prematurely. Need parts. ; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 W11035751 (gearcase)
Near Spencerport, New York 14559
Evan
Job Details:
11/04/2020
DISHWASHER KITCHENAID KDTE254ESS2
Customer stated that unit was producing burning smell while running and top of machine was very warm to the touch. Customer has uninstalled machine and moved it into garage due to smell coming from machine. Checked for error codes. No codes were present. Called techline to document findings. Unit was able to get into diagnostic mode and tech was able to confirm component function. Cannot locate what was producing burning smell. Customer is not interested in having unit repaired. Documented all findings with techline and safety team. SR: 7729202395
Near Rochester, New York 14609
Evan
Job Details:
11/04/2020
WASHER MAYTAG MVWC565FW2
Customer stating unit is experiencing same issue as before. Unit will not spin out correctly. Unit had f8e1 code stored for long fill. Tested both valves in manual test mode both valves are actuating as they should. Drain hose is hung properly. Called techline to document findings. SR: 7729204116Unit at this time is functioning as it should. Had customer start cycle while in home. Unit tested good
Near Webster, New York 14580
Evan
Job Details:
11/04/2020
REFRIGERATOR MAYTAG MRT311FFFZ00
Customer stating that gap between doors is not even. Gap is much larger on left side of door that right. Adjusted hinges but cannot correct issue. Ordering hinges ; ordrng 1 WP2254473 (LOWER HINGE ) and 1 WP2254618 (MIDDLE HINGE ) and 1 WP2261963 (UPPER HINGE )
Near Rochester, New York 14607
Evan
Job Details:
11/04/2020
WASHER WHIRLPOOL WTW5000DW3
Replacing capacitor due to unit failing to engage into spin. Replaced capacitor. Ran test cycle unit tested good
Near Rochester, New York 14626
James
Job Details:
11/04/2020
RANGE WHIRLPOOL JES9900BAS
Q1 n. Q2 n. Q3 n. Complaint of under baking and temp falls after preheat. Ohmed temp sensor from control. Sensor was within specs on tech sheet. Preheated oven to 350Oven reached 345. Calibrated oven and oven temp was 350-360. Customer is to monitor if problem persists replace control WP8507P234-60
Near Rochester, New York 14623
Steve
Job Details:
11/04/2020
REFRIGERATOR WHIRLPOOL ET1MHKXMT02
Found defrost drain was restricted. Snaked drain to remove debris and added heat probe to heater to prevent drain from icing. Jo ann boulas 784 2493
Near Rochester, New York 14612
James
Job Details:
11/04/2020
WASHER WHIRLPOOL WFW92HEFW0
Q1 n. Q2 n. Q3 n. Unit shuts off in spin cycle. Found rotor bolt sheared off inside basket shaft. Need tub Assembly and screw. ; rqstng P&A on 1 W10901175 (tub-outer) and 1 W11253212 (screw)
Near Rochester, New York 14616
James
Job Details:
11/04/2020
DRYER WHIRLPOOL WED4815EW1
Q1 n. Q2 n. Q3 n complaint of unit trips breaker as soon as start button is pressed. Inspected wire harness and found no issues. Tightened connections on rear of dryer and tested. Unit pulled 22 amps on startup and did not trip breaker. Customer is to monitor. Recommend replacing breaker in panel.
Near Pittsford, New York 14534
Dave F
Job Details:
10/31/2020
RANGE WHIRLPOOL WEE510S0FS1
Unit needs new control for not turning on W10894098 . Quoted customer they will think about repair . ; rqstng P&A on 1 W10894098 (cntrl-elec)
Near Avon, New York 14414
Steve
Job Details:
10/31/2020
WASHER FRIGIDAIRE FFLE3911QW0
Incorrect co tool came in. Ordered correct control. Replaced pressure sensor. ; ordrng 1 5304511966 (WASHER CONTROL)
Near Rochester, New York 14607
Evan
Job Details:
10/31/2020
DISHWASHER MAYTAG MDB7600AWS
Customer stating door will not open. Upon inspection discovered latch assembly has broken causing issue. Ordering latch handle ; ordrng 1 WPW10130695 (LATCH ) and 1 WPW10275768 (LATCH ASSEMBLY )
Near Henrietta, New York 14467
Steve
Job Details:
10/31/2020
DISHWASHER KITCHENAID KDFE104DBL2
"Found motor not starting but getting power. Quoted for motor replacement. ; rqstng P&A on 1 WPW10605057 (pump and motor assy), dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"
Near Pittsford, New York 14534
Steve
Job Details:
10/31/2020
OVEN KITCHENAID KOSE500EWH00
Ordering user interface face for erratic temps while cooking. ; rqstng P&A on 1 W10588716 (panl-cntrl)
Near Pittsford, New York 14534
Steve
Job Details:
10/31/2020
OVEN KENMORE 790.48183
Found upper bake element not turning on. Ordering bake element; rqstng P&A on 1 318601604 (element)
Near Fairport, New York 14450
Dave F
Job Details:
10/31/2020
DISHWASHER KITCHENAID KDTE204ESS1
"Spray arms are plugged . Tried to clear spray arms with no luck . Ordering both top and bottom spray arms . Gave best tips on functions of unit . Put affresh cleaning tab in unit and ran all settings . ; ordrng 1 W11101428 (arm-spray) and 1 WPW10448645 (spray arm), dspstn on spec-tagged invntry: 1 WPW10605058 PUMP&MOTOR"
Near Canandaigua, New York 14424
Dave F
Job Details:
10/31/2020
DRYER MAYTAG MGD5500FW0
Door is sagging and not closing right ordering hinge and bushings ; rqstng P&A on 2 WPW10208398 (cap)s
Near North Chili, New York 14514
James
Job Details:
10/31/2020
DRYER WHIRLPOOL WED4850HW0
"Unit heating continuously and smells like it's burning. Heating element shorted to case and runs unless unplugged. Left unit unplugged. Need element. ; ordrng 1 279838 (element,heater)"
Near North Chili, New York 14514
James
Job Details:
10/31/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
Q1 n. Q2 n. Q3 n. Unit not washing. 113 volts to pump from control. Need pump and hoses. ; rqstng P&A on 1 W10445975 (hose) and 1 W11084656 (motor-pump) and 1 WPW10538166 (grommet)
Near Penfield, New York 14526
Evan
Job Details:
10/31/2020
DISHWASHER WHIRLPOOL DWU9906BAB
Replacing door latch springs and wheel assembly due to unit failing to run cycle due to door switches failing to make contact. Replaced all parts. Tested unit. Unit tested good
Near Brighton, New York 14610
Evan
Job Details:
10/31/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
Customer stated that dispenser button is missing. Discovered that tab where button is located has broken off. Replaced dispenser and tested unit. Unit functioning as it should. Unit currently under ATEC warranty ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER
Near Rochester, New York 14618
Dave F
Job Details:
10/31/2020
WASHER MAYTAG MVWX655DW2
Washer has no error codes . Ran auto diagnostics. Tested good . Calibrated unit . Customer complaint is items are not cleaning. Customer is using HE soap . Also referred to the owners manual for best wash cycles on items that they are washing . Called techline SR 7729172769 . Customer is not happy with unit .
Near Webster, New York 14580
James
Job Details:
10/31/2020
REFRIGERATOR WHIRLPOOL GS5SHAXTB01
Q1 n. Q2 n. Q3 n. Unit makes grinding noise. Found shaft loose on cfm. Need condenser fan. Customer opted not to repair W10124096 99.00Sh 15Labor 106.95Sc 93.50
Near Hilton, New York 14468
Dave L
Job Details:
10/31/2020
WASHER WHIRLPOOL MVWC565FW2
"DC indicator light was not illuminated on the control board. Replaced control, calibrated , and tested. Unit tested good ; dspstn on spec-tagged invntry: 1 W11162438 CONTROL"
Near Hilton, New York 14468
Dave L
Job Details:
10/31/2020
DISHWASHER WHIRLPOOL WDF520PADM7
"Replaced inlet assembly, valve, and float, per Techline. Unit leaked significantly as soon as the wash motor was energized. Called Techline again to document reinstalled oldValve to recheck water level. There is no difference between water valves regarding water level. Rechecked installation to make sure that the insulation was not pressing against the tub irregularly. Whirlpool is going to contact the customer for resolution and did not recommend further repairs ."
Near West Henrietta, New York 14586
Steve
Job Details:
10/31/2020
WASHER WHIRLPOOL MVW6230RHW0
Customer stated unit would not finish cycle. Tested washer and found no error codes. Ran washer in normal cycle with towels and it filled and agitated as expected. Ran spin cycle and it worked as expected in time frame given on control. Customer states they are getting F5E4 lid not opened between cycles. The. Auto er were not opening lid in between cycles. Informed customer to open lid and leave open for a minute between cycles
Near Rochester, New York 14616
Dave L
Job Details:
10/31/2020
STACKED LAUNDRY FRIGIDAIRE FFLE3911QW0
Found tub filled with water. Put unit on drain and spin. 120VAC to drain pump. Read open with ohm meter. Removed water from tub and replaced the drain pump. Unit tested good.
Near Pittsford, New York 14534
Steve
Job Details:
10/31/2020
DISHWASHER MAYTAG MDB7959SHZ0
Replaced upper rack rails for broken rails and rack falling. The dishwasher tested good. ; dspstn on spec-tagged invntry: 2 WPW10567728 TRACK
Near Fairport, New York 14450
Steve
Job Details:
10/31/2020
WASHER WHIRLPOOL MVWC565FW0
Found the gearcase is leaking oil onto belt. The washer need a gearcase. The cost of the repair outweighs new unit.
Near Rochester, New York 14609
James
Job Details:
10/31/2020
RANGE MAYTAG MGR6600FZ1
Q1 n. Q2 n. Q3 n. Door not closing replaced hinge parts and tested unit functions properly
Near Rochester, New York 14606
James
Job Details:
10/31/2020
WASHER WHIRLPOOL MVW8230HC0
Q1 n. Q2 n. Q3 n. Unit banging into side during spin. Complaint of tub hanging to far down when full. Tested diagnostics. No error codes. Slight vibration in spin cycle while empty. Calibrated control. Customer is to monitor. If problem persists replace suspension
Near Rochester, New York 14606
Dave L
Job Details:
10/31/2020
WASHER WHIRLPOOL WTW4950HW
Unit would not drain due to a defective drain pump. Pump housing was clear but the impeller would not turn. Replaced the pump motor. Calibrated and tested. Unit tested good Verbal signature
Near Fairport, New York 14450
Evan
Job Details:
10/31/2020
DISHWASHER WHIRLPOOL WDF760SADM0
Customer stated that unit would not drain. Discovered that drain pump hose was severely clogged causing issue. Cleared hose with shop vacuum. Tested unit multiple times. Unit tested good
Near Webster, New York 14580
Evan
Job Details:
10/31/2020
WASHER MAYTAG MHW5630HC0
Replacing tub due to holes inside basket being too sharp causing unit to rip clothing during cycle. Replaced tub. Changed over all parts to new tub. Ran multiple test cycles. Unit tested good
Near Webster, New York 14580
Evan
Job Details:
10/31/2020
WASHER MAYTAG MHW5630HW0
Replacing dispenser due to unit leaking from edge of dispenser and dripping down inner door. Replaced dispenser. Tested unit. Unit tested goods
Near North Chili, New York 14514
Dave L
Job Details:
10/31/2020
WASHER MAYTAG MFW9700SB1
Unit was making a very loud noise during the spin cycle. Checked inner basket. Found that the inner basket is loose from the outer tub because the spindle is broken. The inner basket is NLA customer is going to replace the unit.
Near Fairport, New York 14450
Dave F
Job Details:
10/31/2020
RANGE JENN AIR SVD48600B
Found the grill side of the unit not getting enough gas to light . Cleaned orifices and tested unit . Unit is now working as expected.
Near Webster, New York 14580
Evan
Job Details:
10/31/2020
DISHWASHER KITCHENAID KDFE104DBL2
Customer stating that unit is not responding to commands. Could not get unit into diagnostic mode. Reset unit at control. Unit began to function. Ran diagnostic cycle unit completed cycle as it should. Could not replicate issue once cycling power on machine. If issue persists please order WPW10537334 (console) collecting service call fee for now. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP and 1 WPW10653840 LATCH
Near Victor, New York 14564
Dave F
Job Details:
10/31/2020
WASHER WHIRLPOOL MVWX655DW2
Replace cam and power cord . Unit is still shutting off . Unplugged all components but just left power cord and control on . Called techline Sr 7729176471 . Went through multiple tests with techline . Unit still doing it . Thinking its a power problem. No voltage drops and outlet is correct . Customer will check unit and run cord to another outlet and leave plugged in for testing . ; dspstn on spec-tagged invntry: 1 W10721967 CAM
Near Honeoye Falls, New York 14472
Dave F
Job Details:
10/31/2020
MICROWAVE FRIGIDAIRE PLMV169DCC
Fuse was blown jumped wires and tested magnetron is bad . Customer will seek new unit .
Near Churchville, New York 14428
James
Job Details:
10/31/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00
Q1 n. Q2 n. Q3 n. Replaced icemaker and cycled in diagnostics. Customer is to monitor for 24 hours one year warranty on repair ; dspstn on spec-tagged invntry: 1 W11294907 ICEMAKER
Near Mendon, New York 14506
Steve
Job Details:
10/31/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM00
Replaced evaporator and drier for not cooling. The refrigerator tests good ; dspstn on spec-tagged invntry: 1 W10858281 EVAPORATOR and 1 WPW10143759 DRIER-UV DYE
Near Newark, New York 14513
Steve
Job Details:
10/29/2020
WASHER WHIRLPOOL WFW6620HC0
Found dispenser leaking from front. Ordering dispenser ; ordrng 1 W11465532 (DISPENSER)
Near Rochester, New York 14616
Dave L
Job Details:
10/29/2020
RANGE KITCHENAID KFGG500ESS2
"Sr7729157731Customer is stillHaving an issue with oven relighting. Although I was unable to recreate the issue while in the home, I documented issue with Techline. Polarity is correct. Followed DSI trouble shooting service pointer yet provided by Techline. Could not find a failure in the DSI system as it is very intermittent. Ordering a new ignitor and DSI control. More documentation is required if problem persists ; ordrng 1 WPW10324262 (Ignitor) and 1 WPW10511278 (DSI control)"
Near Pittsford, New York 14534
Dave F
Job Details:
10/29/2020
REFRIGERATOR KITCHENAID KBFS22ECMS00
Unit needs new ice maker . Its cycling and not calling for water . Tested water flow at dispenser. Was good . Jumped the ice maker to test water valve. Tested good . Ordering ice maker W10884390; rqstng P&A on 1 W10884390 (icemaker)
Near Irondequoit, New York 14609
Dave F
Job Details:
10/29/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00
Unit not cooling . Unit has leak . Ordering evap and compressor uv drier . Put tap on unit to get it cooling . Ordering parts . ; ordrng 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 819043 (heat-probe) and 1 WPW10321158 (evaporator) and 1 WPW10507886 (compressor)
Near Ontario, New York 14519
James
Job Details:
10/29/2020
WASHER WHIRLPOOL WFW72HEDW0
F3e1. F8e3. Cleared codes. User interface flashes and dies over and over. Disconnected UI and pressure switch. Reconnected and cleared pressure hose. Ran diagnostics test. Checked pressure hose connection at rear tub and drain pump. Unit functions but UI flashes randomly when off. Dispenser drawer hard to pull out. ; rqstng P&A on 1 W10575334 (disp.drawer assy) and 1 WPW10750475 (panel-cntl)
Near Webster, New York 14580
Evan
Job Details:
10/29/2020
STACKED LAUNDRY GE GUD27ESSJ0WW
Replacing gear case seal due to unit leaking from seal. Cannot remove tub nut need special tool to attachment to remove nut. Tech to retrieve tool and return ; schdld next appmnt for 10/29 THU 3-6
Near Palmyra, New York 14522
Dave F
Job Details:
10/29/2020
DISHWASHER WHIRLPOOL KDTE334GPS0
F5E1 door error code Ordering tracks . Found spray arms not spinning at all . Ordering both spray arms and top manifold. . Found the tracks heat stakes rusting . ; ordrng 1 W11259786 (track) and 1 W11259785 (track) and 1 W11101428 (arm-spray) and 1 WPW10448645 (spray arm) and 1 W11162734 (manifold)
Near Canandaigua, New York 14424
Dave F
Job Details:
10/29/2020
DISHWASHER KENMORE 665.14799N510
Diverter motor is leaking . Unit needs new sump . Quoted customer .customer will look into another unit . Part number for sump is WPW10554963 .user interface is also cracked W10901799; ordrng 1 WPW10554963 (pump&motor)
Near Brockport, New York 14420
Dave L
Job Details:
10/29/2020
DRYER ROPER RED4516FW0
The dryer was making a loud scraping noise. Found a drywall screw lodge in the front drumBearing. Removed screw. Unit tested good.
Near Manchester, New York 14504
Steve
Job Details:
10/29/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00
Found freezer door sagging and rubbing on liner causing door to not always close properly. Adjusted door and it closes properly now.
Near Rochester, New York 14616
James
Job Details:
10/29/2020
DRYER AMANA NED4655EW1
Q1 n. Q2. N. Q3 n. Unit squeaking during cycle. Tightened cabinet screws and adjusted feet. Noises no longer occur.
Near Newark, New York 14513
Steve
Job Details:
10/29/2020
DRYER AMANA NED4655EW1
Replaced door switch for not starting.
Near Rochester, New York 14626
Dave L
Job Details:
10/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11
Water and ice was not working properly because the waterline was kinked against the floor penetration causing a restriction. Moved refrigerator away from the back wall a bit so it would clear the waterline. Water tested good
Near Newark, New York 14513
Steve
Job Details:
10/29/2020
WASHER WHIRLPOOL WFW6620HC0
Replaced power cord for no ground. Replaced ui and ACU for unresponsive.
Near Newark, New York 14513
Steve
Job Details:
10/29/2020
WASHER WHIRLPOOL MVWB835DC
Replaced control for ui mismatch error.
Near Rochester, New York 14610
Evan
Job Details:
10/29/2020
MICROWAVE WHIRLPOOL WMHA9019HV1
Replacing control due to convection relay being stuck op causing unit not to heat when using convection. Replaced control tested unit. Unit now heating as it should. Unit tested good
Near Newark, New York 14513
Steve
Job Details:
10/29/2020
DRYER WHIRLPOOL NED4655EW1
Replaced white thermal fuse for open fuse causing dryer to no start. ; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Pittsford, New York 14534
Evan
Job Details:
10/29/2020
MICROWAVE KITCHENAID KBHS109SSS06
Called techline to confirm diagnosis. Replacing magnetron due to unit not heating. Replaced magnetron and tested unit. Unit now heating as it should. SR: 7729154668
Near Webster, New York 14580
James
Job Details:
10/29/2020
WASHER WHIRLPOOL RTW4516FW2
Q1 n. Q2 n. Q3 n. Replaced basket and calibrated. Ran spin cycle successfully.
Near Pittsford, New York 14534
Evan
Job Details:
10/29/2020
RANGE KITCHENAID KFGC506JSS00
Customer stated that while attempting to light burners on stovetop burner would continually click after burner was lit. Confirmed issue. Burners would not stop sparking after burner was lit. Cycled power on unit and tested again. After cycling burners are now lighting as they should. Tested burners multiple times. Could not replicate issue. Unit tested good
Near Fairport, New York 14450
Evan
Job Details:
10/29/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
Replacing freezer door due to unit failing to seal properly. Replaced freezer door. Inspected seal. Unit tested good
Near Webster, New York 14580
James
Job Details:
10/29/2020
REFRIGERATOR WHIRLPOOL KRFC302EBS02
Replaced damper. Damper opened upon install and no abnormal noise occurred.
Near Rochester, New York 14623
Dave L
Job Details:
10/29/2020
REFRIGERATOR KENMORE 1900-4-15
Replaced open fan motor. Unit tested good
Near Rochester, New York 14605
Dave L
Job Details:
10/29/2020
REFRIGERATOR WHIRLPOOL WRT518SZFB00
Replaced control and thermistor. Customer to monitor. Evaporator was clear
Near Rochester, New York 14605
Dave L
Job Details:
10/29/2020
REFRIGERATOR ELECTROLUX EW23CS65GS1
Customer concerned with water dispenser not working and freezer door sealing poorly. Was unable to recreate the dispenser issue. The freezer door was binding against product on the top shelf causing the seal to let go when the refrigerator door was shut. Was able to correct the issue by rearranging freezer contents
Near Rochester, New York 14615
Dave L
Job Details:
10/29/2020
RANGE WHIRLPOOL WFG525S0HS1
Door was not closing due to a broken active hinge. Replaced hinge. DoorTested good Verbal signature l
Near Newark, New York 14513
Steve
Job Details:
10/29/2020
RANGE AMANA ACR4503SFW0
Replaced right rear switch for intermittent no operation. The burner tested good.
Near Fairport, New York 14450
Evan
Job Details:
10/29/2020
WASHER MAYTAG MVWB766FW1
Customer stated lid lock was flashing and unit would not start cycle. Upon inspection discovered multiple error codes relating to lid lock. F5e2 and f5e1 are stored codes. Replaced lid lock. Tested unit. Unit tested good ; used 1 W10810403 (LID LOCK ASSY) from stock
Near Sodus, New York 14551
Steve
Job Details:
10/29/2020
RANGE WHIRLPOOL WFG515S0JW0
Replaced main control for unresponsive control. The control tested good.
Near Webster, New York 14580
James
Job Details:
10/29/2020
WASHER WHIRLPOOL MVWX655DW1
Q1 n. Q2 n. Q3 n. Unit not spinning due to worn hub. Replaced hub. Unit needs gearcase. Warranty repair for hub replacement. ; used 1 W10528947 (HUB) from stock
Near Williamson, New York 14589
James
Job Details:
10/29/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
Q1 n. Q2 n. Q3 n. Replaced rails and molded gasket with heat gun. Door sealing much tighter than previous. One year warranty on repair.
Near Rochester, New York 14609
Dave F
Job Details:
10/29/2020
RANGE WHIRLPOOL WFG320M0BW2
Checked unit for gas leaks . Found to leaks . Tested all fittings . Found the gas check valve had a leak .Gas company had removed the check valve and capped the line . Customer will have to get plumber to fix gas line .
Near Penfield, New York 14526
Steve
Job Details:
10/29/2020
REFRIGERATOR KITCHENAID KRFC704FPS04
Added pressure valve to water line for high water pressure causing filter to stop letting water to dispenser. The water tested good
Near Macedon, New York 14502
Evan
Job Details:
10/29/2020
RANGE WHIRLPOOL WFE505W0HB2
Customer stating that unit was flashing F 21 code for Stuck key. Replaced control. Ran test bake cycle. Unit tested good
Near Webster, New York 14580
Evan
Job Details:
10/29/2020
DISHWASHER KITCHENAID KDTM404KPS0
Replacing drain pump due to original pump failing to drain during cycle. Replaced pump tested unit. Unit tested good
Near Ontario, New York 14519
James
Job Details:
10/29/2020
DISHWASHER MAYTAG MDB4949SDZ0
Replaced tube and tested twice. Found no leaks.
Near Rochester, New York 14612
James
Job Details:
10/29/2020
WASHER WHIRLPOOL MVWC565FW0
Q1 n. Q2 n. Q3 n. Unit gets to sense cycle and stays there. Motor control Fault. Unit functions properly in diagnostics. Cleared codes and calibrated. Started normal cycle and washer functions properly. Customer is to monitor. If problem persists replace control. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11035751 GEARCASE
Near Canandaigua, New York 14424
Dave F
Job Details:
10/29/2020
MICROWAVE KITCHENAID KMHC319EBS4
Replaced magnetron and diode and interlocks . Tested unit . Tested good
Near Hilton, New York 14468
Dave L
Job Details:
10/29/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
Unit was not producing ice cubes because the ice maker fill tube was frozen. Thawed tube and used a jumper to test the water valve. Water pressure to the unit is very low likely causing the issue. Recommending that the customer replace the water supply to the refrigerator to prevent this issue from reoccurring. Verbal signature ; dspstn on spec-tagged invntry: 1 WPW10300022 ICEMAKER
Near Rochester, New York 14612
James
Job Details:
10/29/2020
DISHWASHER KITCHENAID KDTE334DWH0
Q1 n. Q2 n. Q3 n. Replaced rack positioner and wheels. Adjusted feet so door aligns with cabinet. Unit functions properly
Near Webster, New York 14580
Evan
Job Details:
10/29/2020
REFRIGERATOR KITCHENAID KFIS29PBMS02
Replacing valve and feed tube due to feed tube cracking at bottom causing unit to leak. Replaced parts. Tested unit. Unit tested good
Near Hilton, New York 14468
Dave L
Job Details:
10/29/2020
WASHER MAYTAG MHW5500FW1
The user interface is failing causing the unit to act erratically. Quoted for UI customer declined to have it repaired at this time
Near Rochester, New York 14607
Evan
Job Details:
10/26/2020
WASHER MAYTAG MHW7100DW0
Replacing pressure switch due to unit failing to sense when water has exited tub and continually running drain pump. Replaced switch tested unit multiple times to confirm function
Near Spencerport, New York 14559
Dave L
Job Details:
10/26/2020
DISHWASHER MAYTAG MDB7749SBQ2
Found unit over sudsing again. Provided customer with several soap samples to try to remedy issue. Cleared excess suds. ATEC warranty
Near Rochester, New York 14616
James
Job Details:
10/26/2020
WASHER WHIRLPOOL WTW5000DW1
Replaced drain pump and calibrated. Ran test cycle successfully
Near Irondequoit, New York 14609
James
Job Details:
10/26/2020
RANGE KENMORE 79096312405
Q1 n. Q2 n. Q3 n. Inspected unit found bake element broken in pieces. Replaced element and tested. Unit not heating. 120v to element. Need control. Unit not worth repair.
Near Webster, New York 14580
James
Job Details:
10/26/2020
WASHER WHIRLPOOL WTW8040DW3
Replaced speaker Customer is to monitor if problem persists user Interface W11125152
Near Rochester, New York 14622
James
Job Details:
10/26/2020
OVEN WHIRLPOOL WFG525S0JZ0
Q1 n. Q2 n. Q3 n. Unit intermittently not igniting. Replaced igniter on bake burner and tightened connections. Checked outlet. 118v with proper ground. Preheated oven successfully. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN
Near Henrietta, New York 14467
Dave F
Job Details:
10/26/2020
WASHER MAYTAG MVWX655DW2
Unit had no error codes . Unit was stuck in spin cycle had to cancel out cycle . Calibrated unit and ran auto diagnostics. Unit tested good . Gave customer tips on best cycles and uses . Customer instruct.
Near Rochester, New York 14624
Dave L
Job Details:
10/26/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
Replaced ice maker and freezer led due to no ice and no lights in freezer and fresh food section. Cycled power to reset error codes. Customer to monitor for ice after 24 hours ; used 1 W10695459 from stock
Near Rochester, New York 14616
Dave L
Job Details:
10/26/2020
DRYER WHIRLPOOL WED7000DW0
Unit would not start due to an open thermal fuse. Replaced thermal fuse and checked airflow. Recommending that the customer replace venting before use. Unit tested good ; used 1 3392519 (Fuse) from stock
Near Rochester, New York 14618
Evan
Job Details:
10/26/2020
COOKTOP KITCHENAID KICU509XBL00
Replacing filter board due to unit continually flashing error codes and beeping. Replaced filter board. Tested all burners. Unit tested good
Near Rochester, New York 14626
Dave L
Job Details:
10/26/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
Unit was shutting off on its own. Found f2e1 communication error in diagnostics. Replaced keypad. Customer to monitor.Verbal signature
Near Spencerport, New York 14559
Dave L
Job Details:
10/26/2020
WASHER MAYTAG MVWC565FW1
Replaced leaking gearcase. Calibrated and tested. Unit test ok. ; dspstn on spec-tagged invntry: 1 W11035751 GEARCASE
Near Pittsford, New York 14534
Dave F
Job Details:
10/26/2020
OVEN JENN AIR JJW3830IL00
Replaced appliance managers and UI . Signal harness and upper cooling fan . Tested parts in diagnostics tested good . Tested upper oven to 350 .unit fails to F6E4 .tested lower oven to 350 failed . called techline SR 7729120437 . Techline had no more suggestions and is going to send this to engineering. Will wait for response from Jenn air
Near Rochester, New York 14616
Dave L
Job Details:
10/26/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Found unit leaking from the top of the door. Latch was bent preventing door from closing properly. Adjusted the door latch to get proper closure. Unit tested good afterwards. Verbal signature
Near Rochester, New York 14626
Dave L
Job Details:
10/26/2020
WASHER WHIRLPOOL MVW7232HW0
Display is damaged proceeding with console ; ordrng 1 W11478526 (Console)