Service History 228

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Williamson, New York 14589

James

Job Details: 04/15/2021

Q1 n. Q2 n. Q3 n. Unit was off and completely defrosted. One power was reset unit began cooling again. Dispenser intermittent to function. Need control and dispenser paddle; rqstng P&A on 1 W10843055 (Control) and 1 W10853387 (Pad)

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WML55011HS5

Near Rochester, New York 14612

Dave L

Job Details: 04/15/2021

Replaced mag cap and diode. Noise. persists ordering transformer ; ordrng 1 W11334531 (Trsnsfirmer)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADW3

Near Rochester, New York 14612

Dave L

Job Details: 04/15/2021

Installed upper rack clip. Unit testing good

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Geneva, New York 14456

Steve

Job Details: 04/15/2021

Found drain pump was rumbling. Removed clean out and drain pump is still rumbling is still not draining. Removed air trap and it is clear. The washer is stuck in drain with f3e4 error and did not reset after removing trap. The washer either needs a control board and pump or there is clothing stuck between basket and the door will not open. ; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH

We serviced a

JENN AIR 50#IM 15' FS

Model JIM158XYRS0

Near Rochester, New York 14618

Dave F

Job Details: 04/15/2021

Ice machine not making ice went into diagnostics unit not filling with water . Removed water filter unit started fill right away . Unit needs to water filter gave customer part number to filter F2WC9I1 . Unit tested good in diagnostics.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Geneva, New York 14456

Steve

Job Details: 04/15/2021

Found ice forming on outside of ice bin. Customer states the ice maker was leaking. Ordering ice maker ; ordrng 1 W11129522 (Ice maker)

We serviced a

WHIRLPOOL DRYER

Model WED4800BQ1

Near Sodus, New York 14551

James

Job Details: 04/15/2021

"Q1 n. Q2 n. Q3 n. Unit not powering on. Found thermal fuse blown. Replaced fuse and tested. Element cycles off at 190 and on at 130, on all cycles. Need timer. ; rqstng P&A on 1 WPW10185982 (Timer), dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL"

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BW2

Near Marion, New York 14505

James

Job Details: 04/15/2021

Q1 n. Q2 n. Q3 n. Replaced control and temp sensor. Preheated to 350. Heat cycles to 450-336. Calibrated oven and retested 445-310 400-320. Recommend waiting ten minutes after preheat is reached. Customer is to monitor.

We serviced a

WHIRLPOOL RANGE

Model MGR6600FZ1

Near Penfield, New York 14526

Dave F

Job Details: 04/15/2021

Left front burner not lighting everytime adjusted the burner location and cleaned the burner area . Unit is now lighting as expected

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS3

Near Walworth, New York 14568

James

Job Details: 04/15/2021

Q1 n. Q2 n. Q3 n. Unit not washing dishes. Water sprays out of spray arms but they do not rotate. Filter was clean. Need pump. Customer opted not to repair. Left part with customer. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ00

Near Walworth, New York 14568

James

Job Details: 04/15/2021

Q1 n. Q2 n. Q3 n. Door handles stripped. Replaced door handles.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Geneva, New York 14456

Steve

Job Details: 04/15/2021

"Found the washer right front leg was up a little causing the washer to vibrate. Lowered leg and tested washer in manual diagnostics and automatic diagnostics. The washer functioned as designed with no abnormal noises. Tested with load of wet towels in washer. The washer filled, agitated, drained and spun out as expected. Calibrated washer"

We serviced a

MAYTAG WASHER

Model MEDC465HW

Near Geneva, New York 14456

Steve

Job Details: 04/15/2021

Found the dryer cord is burned at the power source. Showed customer and told them to have electrician replace the box and cord.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Fairport, New York 14450

Dave F

Job Details: 04/15/2021

Door alarm was not working right . Adjusted the doors so the door closes easier as the mullion was rubbing on the top . Adjusted the legs on unit . Found the left drawer was not staying on. Rails made adjustment to the shelf unit tested good .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Pittsford, New York 14534

Dave F

Job Details: 04/15/2021

Ice maker cycling . But no water . Found ice maker fill tube was frozen thawed fill tube and cycled ice maker . Tested good .; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Pittsford, New York 14534

Dave F

Job Details: 04/15/2021

Replaced damper control for noise and failing . Tested unit . Tested good .

We serviced a

MAYTAG DRYER

Model MGDC215EW2

Near Geneva, New York 14456

Steve

Job Details: 04/15/2021

Replaced timer for not advancing.

We serviced a

WHIRLPOOL COOKTOP

Model RF314PXMQ2

Near Webster, New York 14580

James

Job Details: 04/15/2021

Q1 n. Q2 n. Q3 n. Unit shorted to ground. K2 broken from terminal block and shorting out. Need terminal block. Waive sc due to recent service on dryer and failure to pre order part. ; ordrng 1 WP9761958 (Block) and 1 Sh15

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Pittsford, New York 14534

Dave F

Job Details: 04/15/2021

Reinstalled unit . One of the mounting screws had fallen out . Tested unit in diagnostics unit tested good.

We serviced a

KITCHENAID RANGE

Model KFGG500ESS2

Near Farmington, New York 14425

Dave F

Job Details: 04/15/2021

Replaced the door gasket and both hinges . Tested unit . Tested good .

We serviced a

KITCHENAID WINE COOLER

Model KUWS24RSBL00

Near Rochester, New York 14610

James

Job Details: 04/13/2021

Tech was assigned as a helper;

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Rochester, New York 14617

Tanner

Job Details: 04/13/2021

Q1 no Q2 no Q3 noComplaimt of unit leaking from bottom. Removed rear cover and found drain hose disconnected from sump. Swept hose and sump for debris and found none. Reconnected hose and tested unit. No more leak and draining properly. Drain pump recently replaced on thinking. Reconnecting drain hose to new sump is part of repair. Service call covered under ATEC warranty. Hose is now properly secured to sump. If issue recurs order new drain line and hose clamp for return visit if customer opts to repair.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Webster, New York 14580

Tanner

Job Details: 04/13/2021

Q1 no Q2 no Q3 noReplaced right side panel. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 W11233548 PANEL-SIDE-RGHT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHW00

Near Webster, New York 14580

Tanner

Job Details: 04/13/2021

Q1 no Q2 no Q3 no Complaint of no ice. Was able to reduce temp and it worked for a little but now not at all. Recorded following temps in FF section: 36.8 degrees F. Freezer compartment: 6.7 degrees F.Ran ice harvest cycle and Ice motor worka. Harvest successful. Ran water fill test several times. No water flowing into ice maker. Primary inlet valve hums open but ice control valve does not open. Ordering new dual valve.; rqstng P&A on 1 WPW10179146 (Dual Valve)

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Webster, New York 14580

Tanner

Job Details: 04/13/2021

Q1 no Q2 no Q3 noReplaced drain pump. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 W11497943 PUMP-DRAIN W/CHOPPER

We serviced a

MAYTAG DRYER

Model MEDB766FW0

Near Rochester, New York 14611

Tanner

Job Details: 04/13/2021

Q1 no Q2 no Q3 noReplaced bearing ring amd baffle. Tested unit and unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WFW9300VU02

Near Victor, New York 14564

Steve

Job Details: 04/13/2021

"F71 error code ccu and ui communications error. The power to washer tests good. Quoted for ui and control board. The ui is on a back order from the factory at the moment. ; rqstng P&A on 1 W10319816 (User interface) and 1 WPW10169230 (Control module), ordrng 1 Shipping (Shipping)"

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Fairport, New York 14450

Steve

Job Details: 04/13/2021

Found the defrost drain was plugged causing ice accumulation on freezer floor. Removed blockage in drain and cleared ice.

We serviced a

WHIRLPOOL WASHER

Model WFW5620H

Near Fairport, New York 14450

Steve

Job Details: 04/13/2021

Found the plastic lever on bottom drawer was bent and causing door to not close. Removed bent part of lever and the drawer is closing as expected.

We serviced a

JENN AIR REFRIGERATOR

Model JFC2290VPY1

Near Rochester, New York 14610

Evan

Job Details: 04/13/2021

Customer stated that unit was leaking water. Discovered that drain hole below evaporator was clogged causing issue. Disassembled freezer cleared drain hole. reassembled unit confirmed function. unit tested good

We serviced a

WHIRLPOOL DRYER

Model WGD8800YC2

Near Scottsville, New York 14546

Dave F

Job Details: 04/13/2021

Cleaned inside dryer which was full of lint . Replaced catch on door . Unit tested good .; used 1 WPW10111905 (CATCH) from stock

We serviced a

KENMORE WASHER

Model 110.23812100

Near Rochester, New York 14618

Dave F

Job Details: 04/13/2021

Gearcase has leaked and burned out clutch . Unit needs gear case and clutch . . Ordering parts . ; ordrng 1 3360629 (gear case) and 1 285785 (clutch)

We serviced a

MAYTAG DRYER

Model MED6630HC1

Near Honeoye Falls, New York 14472

Dave F

Job Details: 04/13/2021

Unit not drying clothing . Found vent was plugged and water in venting due to it being plugged .cleared venting and tested unit . Unit tested good . Gave tips on best settings unit . Customer instruct. Moisture in control panel due to venting .

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW2

Near West Henrietta, New York 14586

Dave F

Job Details: 04/13/2021

Drain pump staying on . Long fill no fill error code . Unit didnt have hot water turn on to the unit . Customer didnt know you had to have hot water on . Calibrated unit and ran auto diagnostics. Unit tested good . Customer instruct. Gave best wash cycles .

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302EPA02

Near Webster, New York 14580

James

Job Details: 04/13/2021

Q1 n. Q2 n. Q3 n. Mullion not contacting striker when closing door. Adjusted mullion now door closes properly.

We serviced a

WHIRLPOOL MICROWAVE

Model JMW9530DAB

Near Macedon, New York 14502

James

Job Details: 04/13/2021

Replaced hinges and cleaned glass. Reattached glass to mounts with epoxy.

We serviced a

KITCHENAID WINE COOLER

Model KUWS24RSBL00

Near Rochester, New York 14610

Dave L

Job Details: 04/13/2021

Unit had no refrigerant and oil in drier. Evaporator is not a serviceable part. Unit is unrepairable. Refund for compressor.

We serviced a

WHIRLPOOL MICROWAVE

Model MMW9730AS00

Near Penfield, New York 14526

Evan

Job Details: 04/13/2021

Replacing magnetron and inverter board due to unit continually flashing error code when trying to operate microwave. Replaced both parts tested unit multiple times. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Walworth, New York 14568

Evan

Job Details: 04/13/2021

Replacing all parts listed due to unit failing to drain an also failing to respond to commands and operate cold water valve properly. Replaced all parts. Tested unit multiple times. Unit tested good

We serviced a

MAYTAG WASHER

Model MHW6630HW1

Near Webster, New York 14580

Evan

Job Details: 04/13/2021

Customer stating that when units ending cycle unit will display end in display but never turn off display. This issue is inside UI software. Ordering UI ; ordrng 1 W11325572 (USER INTERFACE )

We serviced a

WHIRLPOOL STACKED LAUNDRY

Model WET4027HW1

Near Webster, New York 14580

Evan

Job Details: 04/13/2021

Customer stated that unit was producing loud squealing noise. Checked for error codes. No codes present ran diagnostic cycle. Could not hear issue during diagnostic cycle. Ran unit on high spin in manual test mode. Could hear pulley making contact with belt guard. This was the only noise technician could hear adjusted guard and ran unit again could not hear noise customer was referring to. Advise customer to get video of noise if issue occurs again. Unit tested good

We serviced a

GE WASHER

Model GTW220ACK5WW

Near Rochester, New York 14606

Evan

Job Details: 04/13/2021

Replacing Lid lock and lid lock strike due to lock failing to engage strike. Replaced parts. Tested unit. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW1

Near Rochester, New York 14624

Evan

Job Details: 04/13/2021

Replaced frame of console keypad is still not responding to commands. Ordering UI ; ordrng 1 WPW10750477 (UI )

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Rochester, New York 14606

Tanner

Job Details: 04/13/2021

Q1 no Q2 no Q3 noReplaced gearcase. Calibrated unit. Ran auto diagnostic. Unit now making different noise from agitator. Old agitator not molding to new gear cae shaft. Ordering new agitator and bolt.; rqstng P&A on 1 W10902814 (Agipellar) and 1 W10752187 (Bolt)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Rochester, New York 14625

Steve

Job Details: 04/13/2021

Found door switch broken. Ordering switch. ; ordrng 1 WPW10237959 (Switch door)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rochester, New York 14608

Steve

Job Details: 04/13/2021

Replaced open capacitor and drain pump for not draining or spinning. The washer tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYB05

Near Rochester, New York 14609

Steve

Job Details: 04/13/2021

Replaced right door for broken hinge receiver. The door tests good.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Canandaigua, New York 14424

Steve

Job Details: 04/13/2021

Found burner was open. Ordering burner. ; dspstn on spec-tagged invntry: 1 WP3149404 SWITCH- SM BURNER

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Rochester, New York 14623

James

Job Details: 04/13/2021

Q1 n. Q2 n. Q3 n. Replaced motor and thermostat. Tested and found drum getting too hot. Terminal loose on thermostat. Replaced terminal and heat cycles from 130-180 deg.

We serviced a

WHIRLPOOL DRYER

Model WED6120HW1

Near Brockport, New York 14420

James

Job Details: 04/13/2021

Q1 n. Q2 n. Q3 n. Replaced parts and tested. No heat. Called techline sr 7730490903. They said board is bad. Need control. ; ordrng 1 W11400354 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, New York 14617

Dave L

Job Details: 04/13/2021

Rescheduled customer; ordrng 1 8269144A (Drain hose)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Ridgemont, New York 14626

Dave L

Job Details: 04/13/2021

Unit was not starting because the connector to the door latch was not seated. Reseated connector. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFB00

Near Rochester, New York 14626

Dave L

Job Details: 04/13/2021

Found a small area of ice on the freezer shelf near some ice cube trays. This was a small clear build up likely caused from water splashing out of the trays when shutting the freezer door. Removed shelf to remove build up. Measured freezer temperature at 4 degrees. Checked seals and airflow. Unit testing ok. Customer declined providing an email address

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Brockport, New York 14420

Dave L

Job Details: 04/13/2021

Unit has been taking longer than normal to dry. Found moisture sensor error in diagnostics. Cleared error and reseated connection. When powered back up dry time was different. Checked venting with airflow tester recommending that the customer replace restricted venting.

We serviced a

MAYTAG MW-HOOD COMBO

Model MMV5219FZ3

Near Brockport, New York 14420

Dave L

Job Details: 04/13/2021

The door to the MW is sagging and broken at the lower right side. This is preventing the door switches from closing properly ordering door. ; rqstng P&A on 1 W11041339 (MW door stainless)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, New York 14612

James

Job Details: 04/13/2021

Q1 n. Q2 n. Q3 n. Replaced door and inspected. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11178521 NAMEPLATE

We serviced a

GE DRYER

Model GTD45EASJWS

Near Brockport, New York 14420

Dave L

Job Details: 04/13/2021

Dryer was making a loud noise. Found drum was not seated properly on front bulkhead slider. Removed front panel and reseated drum. Unit tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FNAW00

Near Hamlin, New York 14464

Dave L

Job Details: 04/13/2021

Replaced shorted led modules and kick plate.

We serviced a

WHIRLPOOL RANGE

Model GW397LXUS06

Near Hilton, New York 14468

Dave L

Job Details: 04/13/2021

Replaced weak bake ignitor. Unit tested good when preheated. ; used 1 12400035 (Ignitor) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Canandaigua, New York 14424

Steve

Job Details: 04/07/2021

Found motor getting power but not starting. Ordering motor. Found dispenser door has broken off. Ordering dispenser. ; rqstng P&A on 1 W11085683 (Motor) and 1 W10861000 (Dispenser)

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW2

Near Victor, New York 14564

Steve

Job Details: 04/07/2021

Replaced harness and shifter at same time as per manufacturers instruction and the washer is now working as expected. ; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Fairport, New York 14450

Steve

Job Details: 04/07/2021

Removed trim that was holding door open. The dishwasher door is staying closed now.

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Fairport, New York 14450

Steve

Job Details: 04/07/2021

Replaced hinge for heat escaping on left side. ; dspstn on spec-tagged invntry: 1 WPW10299224 HINGE-ACTIVE

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Fairport, New York 14450

Steve

Job Details: 04/07/2021

Replaced hub under appliance tec warranty. Explained to customer that if it fails again it will need a transmission. ; used 1 W10528947 (Hub) from stock

We serviced a

GE WASHER

Model n/a

Near Rochester, New York 14607

Steve

Job Details: 04/07/2021

Ordering shifter; ordrng 1 WH16X10147 (Fork assembly)

We serviced a

WHIRLPOOL DRYER

Model WED9600TA0

Near Victor, New York 14564

Steve

Job Details: 04/07/2021

The new control has broken moisture sensor connection. Ordering another board. ; ordrng 1 WPW10141671 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY05

Near Victor, New York 14564

Steve

Job Details: 04/07/2021

S38253 replaced defrost drain that was causing ice accumulation in freezer. Remove ice from freezer. The filter housing was leaking. Turned access valve towards off position to restrict water pressure. The housing stopped leaking. ; used 1 W10619951 (Drain) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM6

Near Rochester, New York 14612

James

Job Details: 04/07/2021

Q1 n. Q2 n. Q3 n. Unit not draining. Cleaned sump and flushed drain hose from disposal. Filled and drained unit 3 times. Unit functions properly. Customer is to monitor.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Rochester, New York 14612

James

Job Details: 04/07/2021

Q1 n. Q2 n. Q3 n. Unit gets stuck in cycle and has to be reset to unlock. No error codes. Replaced lid lock and ran calibration. Ran diagnostics cycle successfully. ; dspstn on spec-tagged invntry: 1 W11307244 LATCH

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Spencerport, New York 14559

James

Job Details: 04/07/2021

Q1 n. Q2 n. Q3 n. Unit smells like it's burning while in use. Tested unit. No error codes. Cleaned heating element and ran diagnostics cycle. Unit functions properly. Customer is to monitor if problem persists replace element

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Brockport, New York 14420

James

Job Details: 04/07/2021

Q1 n. Q2 n. Q3 n. Unit not making ice. Icemaker twitches when door switches are closed. Inspected harness in door. Need icemaker. ; rqstng P&A on 1 W10873791 (Icemaker)

We serviced a

KENMORE WASHER

Model 11026732503

Near Rochester, New York 14610

James

Job Details: 04/07/2021

Q1 n. Q2 n. Q3 n. Unit not agitating due to worn dogs. Replaced dogs now agitator functions properly. Waive sc due to diagnosed on last visit. ; dspstn on spec-tagged invntry: 1 80040 DOG 4PK

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSP0

Near Walworth, New York 14568

James

Job Details: 04/07/2021

Q1 n. Q2 n. Q3 n. Replaced upper rack adjusters and tested. Unit functions properly.

We serviced a

MAYTAG WASHER

Model n/a

Near Rochester, New York 14605

Tanner

Job Details: 04/07/2021

Q1 no Q2 no Q3 noOn arrival another member of household declined service. Stated they already had a friend look at it and that machine needs ne computer and is not worth fixing

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, New York 14621

Tanner

Job Details: 04/07/2021

Q1 no Q2 no Q3 noComplaint of broken power cord and loose lid.Inspected cord and prongs are missing.inspected lid and lid brackets are crooked causing closing clearance issue. Ordering nee cord and brackets.; ordrng 2 WP91770 (Hinge)s and 1 W10850133 (Power cord)

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Irondequoit, New York 14617

Tanner

Job Details: 04/07/2021

Q1 no Q2 no Q3 noComplaint of unit never advancing past sensing. Following stored errorsF0E0F8E6 water hazardSR7730437927Advised to replace shifter and lower harness then calibrate unit. Harness is currently on back order.; ordrng 1 W10913953 (Shift actuator) and 1 W11183910 (Lower harness)

We serviced a

MAYTAG WASHER

Model MHW5500FC1

Near Webster, New York 14580

Tanner

Job Details: 04/07/2021

Q1 no Q2 no Q3 noReplaced ACU and UI. Ran full autodiagnostics cycle. Unit testd good.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Webster, New York 14580

Tanner

Job Details: 04/07/2021

Q1 no Q2 no Q3 noComplaint of scraping noise. Noise present when hand spinning basket.Ran unit and basket is scraping agaimst right panel. Reassembled unit to see if assembly issue. Scraping still occurring. Panel is bowed in. Ordering new panel.; ordrng 1 W11233548 (Panel)

We serviced a

WHIRLPOOL DRYER

Model LE7080XTW1

Near Webster, New York 14580

Tanner

Job Details: 04/07/2021

Q1 no Q2 no Q3 noReplaced element. Tested unit and unit tested good.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Hilton, New York 14468

Dave L

Job Details: 04/07/2021

"The HMI is not responding. Cleaned exposed area of the control near connector. Was able to get the unit to function this way. Ordering HMI; rqstng P&A on 1 W11135391 (Hmi), dspstn on spec-tagged invntry: 1 W11135392 CONTROL"

We serviced a

WHIRLPOOL OVEN

Model WFE515S0EW0

Near Hamlin, New York 14464

Dave L

Job Details: 04/07/2021

The oven is not maintaining oven temps. Watched the unit off cycle and drop 115 degrees after it had been heating for 45 min. When restarted the unit climbed back up to 279 set point was 350. Ordering erc and sensor. ; ordrng 1 W11122546 (ERC) and 1 WPW10181986 (Sensor)

We serviced a

WHIRLPOOL WASHER

Model NTW4705EW0

Near Irondequoit, New York 14622

James

Job Details: 04/07/2021

"Q1 n. Q2 n. Q3 n. Unit not draining. Power to pump. Removed drain pump and found no obstruction. Need drain pump. ; ordrng 1 WPW10661045 (Pump) and 1 Sh15, dspstn on spec-tagged invntry: 1 W11307244 LATCH"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558DEE00

Near Webster, New York 14580

James

Job Details: 04/07/2021

Q1 n. Q2 n. Q3 n. Replaced damper and tested in diagnostics. Unit functions properly. ; dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HWH02

Near West Henrietta, New York 14586

Dave F

Job Details: 04/07/2021

Ice has weird taste .. tasted the ice was like a plastic taste . Ran test 57 and ice harvest test . Customer and I both tasted the ice that came out and both agreed that it tasted fine . Ice is absorbing smells from the unit . Customer is going to clean unit freezer and fresh food section . May get baking soda .Called techline SR 7730438057 . Techline agreed said customer instruct . Could take out water filter and run without and see . . Unit tested good

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Webster, New York 14580

Tanner

Job Details: 04/07/2021

Q1 no Q2 no Q3 noReplaced UI. Tested via autodiagnostic and unit tested good. Parts authorization on file.

We serviced a

WHIRLPOOL WASHER

Model WTW8200YW0

Near Webster, New York 14580

Tanner

Job Details: 04/07/2021

Q1 no Q2 no Q3 noComplaint of no drain. F32 error.Inspected drain pump and impeller has broken off. Removed garment from sump. Replaced drain pump. Testd unit and unit tested good.

We serviced a

JENN AIR REFRIGERATOR

Model JFC2290VPY1

Near Rochester, New York 14610

Evan

Job Details: 04/07/2021

Replacing deli drawer cover that customer had shipped to them from Jenn air. Tab head broken on side of drawer cover and customer wanted it replaced. Installed drawer cover for customer. Drawer now operating as it should

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Spencerport, New York 14559

Dave L

Job Details: 04/07/2021

Replaced control harness and latch. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Ontario, New York 14519

Dave L

Job Details: 04/07/2021

Unit had made too much ice. Ice bin at a normalLevel and full on arrival. Ice bin level sensor working ok. Customer to monitor

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507EBL00

Near Webster, New York 14580

Dave L

Job Details: 04/07/2021

SR7730442264 unit has a short in the DC power circuit preventing voltage from full tube heater. When power cycled symptoms go away. Techline suspected harness issue. Harness connection were tight and not corroded. Unit began working after troubleshooting. Unable to replicate issue and unable to recommend a reasonable repair based on the intermittent issue. Customer toMonitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Webster, New York 14580

Dave L

Job Details: 04/07/2021

Unit is not cooling due to an open defrost terminator. Ordering harness; ordrng 1 W10861655 (Harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Henrietta, New York 14467

Dave F

Job Details: 04/07/2021

Ice maker not cycling . Has 120 volts . Jumped ice maker but did not cycle . Replaced ice maker . Ice maker cycled and tested good .; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, New York 14617

Dave L

Job Details: 04/07/2021

Unit will not drain because the drain hose is linked and leaking. Ordering drain hose. ; schdld next appmnt for 4/12 MON !

We serviced a

WHIRLPOOL DRYER

Model WGD6620HW1

Near Rochester, New York 14618

Evan

Job Details: 04/07/2021

Customer stated the unit was producing rattling sound while in use. Discovered that bracket for a lid was loose causing noise tightened bracket and tested unit. Cannot replicate noise after doing so. Dryer door also has crack running along left side of door. Ordering door ; ordrng 1 W11318810 (DOOR GLASS OUTER )

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB00

Near Fairport, New York 14450

Dave F

Job Details: 04/07/2021

28 degrees in fresh food section. Checked frost pattern. Frost pattern was good no buildup of ice .. Turned freezer damper to max and temperature to minimum. Ohm thermistor seemed to be in range. If problem persists order W11438736 Thermistor. Check temperature and ohm thermistor right away .

We serviced a

GE RANGE

Model 7409HQZ

Near Rochester, New York 14619

Evan

Job Details: 04/07/2021

Customer stating that right front burner is not operating. Discovered that prongs an element itself are bent and not making contact inside receptacle. Ordering replacement element and Drip bowl ; ordrng 1 WB30X31057 (BURNER ) and 1 WB31T10015 (DRIP BOWL )

We serviced a

KITCHENAID OVEN

Model KODE500ESS04

Near Pittsford, New York 14534

Dave F

Job Details: 04/07/2021

No error code in diagnostics. Temperature probe is working . Unit tested good . Sent customer owners manual. Customer instruct.

We serviced a

WHIRLPOOL OVEN

Model WFE550S0HZ1

Near Rochester, New York 14606

Evan

Job Details: 04/07/2021

Customer stating that unit will not heat and that they had a burning electrical smell coming from unit. Discovered that L1 has made contact with frame of unit causing issue. Repaired wire and tested unit. Unit is now heating as it should. Also discovered that active hinge on door is beginning to separate. Ordering hinge ; ordrng 1 WPW10299224 (HINGE )

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW2

Near Rochester, New York 14623

Dave F

Job Details: 04/07/2021

Unit is less the 30 days old . Cooktop has scratches ordering W11175877 and control W11314393 for steam clean not turning back on after element turns off once . ; ordrng 1 W11314393 (cntrl-elec) and 1 W11175877 (cooktop)

We serviced a

MAYTAG DRYER

Model MEDB880BWO

Near Spencerport, New York 14559

Evan

Job Details: 04/07/2021

Customer stating that unit is emitting burning smell and is continually tripping breaker. Discovered that heating element coil had broken and made contact with housing. This was cause for burning smell and unit continually tripping breaker. Ordering element Quoted $106.75 for labor upon return visit ; ordrng 1 WP8544771 (HEATER )