Near Rochester, NY 14611
Evan
Job Details: 02/04/2019
DRYER WHIRLPOOL WGD5840SW0 "Customer stated unit was not heating or spinning. Upon inspection discovered motor was seized was unable to turn drum. Blower wheel had also cracked and belt had torn Replaced motor replaced blower wheel Ran test cycle Gas coils were failing once unit was running Replaced gas coils Replaced belt Ran test cycle Unit tested good ; used 1 279834 (COIL KIT), 1 297827 (MOTOR ), 1 341241 (BELT), and 1 WP694089 (BLOWER) from stock"
Near Pittsford, NY 14534
Evan
Job Details: 02/04/2019
DRYER MAYTAG MGD8200FW Customer stated unit was producing rattling noise.Upon inspection discovered rattling was coming from blower housing.Attempted to stop rattling by using piece of insulation underneath blowerRan test cycle after insulation was installed Unit is still producing noise but not as loud Customer is going to contact maytag seeking authorization.Unit tested good
Near Webster, NY 14580
Evan
Job Details: 02/04/2019
RANGE WHIRLPOOL WFG525S0HV0 "Customer stated they could smell gas while running bake cycle.Ran test bake cycle Could smell gas in drawer area of unit.Suspecting unit is leaking from regulator Ordering regulator ; ordrng 1 WPW10602001 (valve-gas), dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"
Near Webster, NY 14580
Evan
Job Details: 02/04/2019
WASHER WHIRLPOOL WTW5000DW2 Customer stated unit was leaking water from back of machine.Upon inspection discovered water was leaking from hot side of valve solenoid had cracked causing water to spray out of back.Ordering water valve ; ordrng 1 W11210459 (VALVE)
Near Rochester, NY 14620
Evan
Job Details: 02/04/2019
DISHWASHER WHIRLPOOL GU3600XTVY2 Replacing drain hose due to hose having hole in it causing unit to leak while draining. Replaced hose Ran test cycle Unit tested good
Near Victor, NY 14564
Dave F
Job Details: 02/04/2019
DRYER WHIRLPOOL WED92HEFW0 Replaced thermistor and thermostat due to dryer not heating . Tested dryer after repair . Tested good .
Near Rochester, NY 14618
Evan
Job Details: 02/04/2019
OVEN KITCHENAID KODE507EBL02 Customer stated unit was not at correct temperature when attempt to bake items in upper or lower oven. Ran preheat for both ovens Both upper and lower ovens were off by 10 degrees Calibrated unit up 10 degrees in both ovens Ran test preheat again Upper and lower oven are maintaining temperature at 350 degrees Unit tested good
Near Penfield, NY 14526
Dave F
Job Details: 02/04/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB02 Replaced icemaker due to leaking . Tested icemaker .tested good .
Near Rochester, NY 14620
Evan
Job Details: 02/04/2019
RANGE MAYTAG MGR8880AS1 Customer is experiencing issue with bottom burner lighting consistently. Referring to service pointer W10702913A for updated burner kit and wiring harness.Ordering burner kit
Near Penfield, NY 14526
Dave F
Job Details: 02/04/2019
DRYER MAYTAG MEDC215EW1 Dryer switch on dryer is bad .dryer keeps running after door is open . Replaced door switch and tested dryer . Tested good .
Near Rochester, NY 14618
Steve
Job Details: 02/04/2019
DISHWASHER WHIRLPOOL KUDS30IXSS1 Customer is complaining of the dishwasher randomly turning off. Tested dishwasher and found the user interface shut itself off after about ten minutes of running. quoted customer. ; rqstng P&A on 1 WPW10500175 (panel-cntl)
Near Webster, NY 14580
Steve
Job Details: 02/04/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced all the controls for intermittently turning off. The refrigerator is working as expected. The customer is going to monitor.
Near Fairport, NY 14450
Steve
Job Details: 02/04/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Found the evaporator was full of Frost and ice. Removed Frost and ice. Caulked liner to prevent warm air from entering FF section. Moved evaporator line that were touching. Moved thermistor to proper position. Fastened cover.
Near Aden,
Dave F
Job Details: 02/04/2019
MW-HOOD COMBO WHIRLPOOL WMH31017HZ0 "Microwave is not heating . Microwave is brand new and is installed in a house that is just being built .. Just installed and is dead on arrival . Microwave needs new magnetron and diode . Customer is going to talk to customer service about getting a replacement due to being brand new . ; rqstng P&A on 1 W10754299 (magnetron) and 1 W10886077 (diode), dspstn on spec-tagged invntry: 1 W10216360 MAGNETORN"
Near Rochester, NY 14615
Dave L
Job Details: 02/04/2019
DRYER MAYTAG MGDB835DW4 "Tested flame sensor, no continuity. Replaced flame sensor unit testing good."
Near Fairport, NY 14450
Steve
Job Details: 02/04/2019
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Customer was complaining of vibrating noises. added some foam to condensor. Lowered legs to stabilize. The customer is found to monitor.
Near Rochester, NY 14612
Dave L
Job Details: 02/04/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Ice maker motor is not operating due to an open motor. Replaced the icemaker and tested; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
Near Rochester, NY 14625
Steve
Job Details: 02/04/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Found a piece of the filter housing was not attached causing the filter to be stuck inside housing. Ordering housing ; schdld next appmnt for 2/7 THU 8-12
Near Macedon, NY 14502
Steve
Job Details: 02/04/2019
RANGE JENN AIR JDS9860CDB00 Replaced blower motor for open winding in high fan. The blower tested good.
Near Rochester, NY 14623
Dave F
Job Details: 02/04/2019
REFRIGERATOR WHIRLPOOL ET1FTTXKQ02 Drain in freezer was plugged which caused the freezer to build up with ice and was then leaking inside of the fresh food section . Defrosted freezer . Cleared drain . Refrigerator is good .
Near Rochester, NY 14626
Dave L
Job Details: 02/04/2019
WASHER WHIRLPOOL WTW4816FW2 Internal drain hose is cracked. Must be replaced.; ordrng 1 W10899966 (tub to pump hose)
Near Scottsville, NY 14546
Dave F
Job Details: 02/04/2019
DRYER MAYTAG MGD6000XW0 Found blower housing full of lint causing loud noises . Removed lint from housing and cleaned the inside of the dryer . Tested dryer tested good .
Near Rochester, NY 14623
Steve
Job Details: 02/04/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Replaced compressor for compressor for shutting itself off after a couple minutes of running. The refrigerator tested good. ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE
Near Holley, NY 14470
Dave L
Job Details: 02/04/2019
FREEZER WHIRLPOOL WZF34X20DW01 Unit not freezing and compressor is running loud. Replacing evap and compressor. ; ordrng 1 W10750851 (compressor) and 1 W10858281 (evaporator)
Near Rochester, NY 14606
Dave L
Job Details: 02/04/2019
REFRIGERATOR WHIRLPOOL WRT106TFDT01 Unit is not cooling due to a low side leak. Ordering evaporator. Parts covered per KB customer retention. ; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)
Near Ontario, NY 14519
Dave L
Job Details: 02/04/2019
REFRIGERATOR MAYTAG MSC21C6MFZ00 Damper is making intermittent noise. Ordering damper.; ordrng 1 W11236851 (DAMPER)
Near Fairport, NY 14450
Dave F
Job Details: 02/04/2019
DISHWASHER MAYTAG MDB8959SFZ4 Upper dish rack rails were corroded and had broken . Replaced rails due to service pointer s22916 . Tested dishwasher after replacement. Tested good .
Near Fairport, NY 14450
Steve
Job Details: 02/04/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB01 Replaced control board for persistent frosting of evaporator. Found the liner is melted by the light bulb. Possible door being left open. The light is turning off when door is closed.
Near Hilton, NY 14468
Dave L
Job Details: 02/04/2019
REFRIGERATOR KITCHENAID KBBR206ESS00 Bail arm on ice maker broke off. LED lights in fridge and freezer malfunctioning. Ordering inverter and new LEDS.; ordrng 1 W10640411 (invrtr-box) and 2 W10908166 (module)s and 2 W10908166 (module)s
Near Rochester, NY 14609
Evan
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW4616FW2 Customer stated unit was leaking water and tub was missing piece from inside.Upon inspection discovered that water was leaking from hot water side of valve specifically the solenoid Inspected tub for missing piece Unit is not missing any piece around tub area Ordering water valve Returning Sat 2/1; ordrng 1 W11210459 (VALVE)
Near Rochester, NY 14606
Evan
Job Details: 02/01/2019
DRYER MAYTAG MGDB835DW4 Ordered incorrect part. Reordering strike ; ordrng 1 W11163826 (STRIKE)
Near Hilton, NY 14468
Dave L
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDT910SAYH1 Unit is leaking significantly from the diverted seal on the sump. Water has soaked the subfloor. Not damage to finished kitchen floor but water had dropped onto the basement; ordrng 1 WPW10482482 (pump&motor)
Near Hilton, NY 14468
Dave L
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRF560SEYB05 Right hand door liner is broken preprint the door from closing properly. Ordering right hand door. WIM6L00EPL1; ordrng 1 LW10413518 (dor-fip bl)
Near Hilton, NY 14468
Dave L
Job Details: 02/01/2019
WASHER MAYTAG MVWC465HW2 Reset control board. Customer monitor. Will call customer later in the day to see if the unit was able to complete the cycle we started. ; O-emld tckt
Near Rochester, NY 14624
Gary
Job Details: 02/01/2019
REFRIGERATOR FRIGIDAIRE FFHB2740PS1 "Unit has same communication error code, ordering both boards ui and control, advised customer that if this does not fix the issue that there is an wiring harness issue and this is a non replaceable part.; ordrng 1 242058248 (user interface) and 1 242115285 (board-main power)"
Near Rochester, NY 14616
Dave L
Job Details: 02/01/2019
RANGE KITCHENAID KGRS303BSS1 "Unit is intermittently loosing temperature during bake due to poor grounding of the bake burner. Ordering bake harness, ignitor, and burner; rqstng P&A on 1 W10700720 (burnr-oven) and 1 WPW10701462 (harns-wire), dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR"
Near Hilton, NY 14468
Dave L
Job Details: 02/01/2019
WASHER MAYTAG MVWC465HW2 Reset control board. Customer monitor. Will call customer later in the day to see if the unit was able to complete the cycle we started. ; O-emld tckt
Near Brockport, NY 14420
Gary
Job Details: 02/01/2019
RANGE WHIRLPOOL WGG745S0FS Ordering door glass assy both doors; ordrng 1 W10677228 (glass-door) and 1 W10677248 (glass-door) and 1 W10877566 (glass-door)
Near Brockport, NY 14420
Gary
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW7500GW2 Unit has a broken strut ordering strut kit; ordrng 1 W11130359 (suspension)
Near Rochester, NY 14624
Gary
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW5000DW1 "Replaced lid switch that was not latching, replacing control that intermittently powers Down on its own.; rqstng P&A on 1 W11116590 (cntrl-elec), used 1 W10838613 (LOCK-LID) from stock"
Near Canandaigua, NY 14424
Dave F
Job Details: 02/01/2019
WASHER WHIRLPOOL WFW75HEFW0 Washer making grinding noise while tub is spinning . Found the rotor is rubbing against the stator motor . Called techline SR 7724064524 he suggested replaced the rotor and stator motor . Ordering rotor and motor . ; ordrng 1 W10870751 (stator) and 2 W11253212 (ROTOR BOLT)s and 1 WPW10544980 (rotor)
Near Webster, NY 14580
Evan
Job Details: 02/01/2019
WASHER WHIRLPOOL WFW92HEFW0 Replacing control board due to unit not spinning out correctly unit is detecting unit unbalanced load.Replaced control Ran diagnostic cycle Unit tested good
Near North Chili, NY 14514
Gary
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Fridge is at 27 degrees, freezer is -5. Called tech line sr#7724062322 Block 50% of the return vents off per tech line to stop over cooling in fridge section.."
Near Fairport, NY 14450
Steve
Job Details: 02/01/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Found the fresh food evaporator full of frost. Removed all frost. Moved thermistor to proper position. Separated evaporator lines that were touching. Caulked the liner to prevent warm air from entering desk for section. Tested in test for and the rkv valve is working as expected. Customs complained of frost forming on right side of freezer door. Found a small chunk of ice. Removed ice and customer is going to monitor.
Near Rochester, NY 14607
Gary
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Customer having frozen food issuesCalled tech line SR#7724067898, tech line recommended to replace seals in the icemaker assy.; ordrng 1 W10295078 (cover)"
Near Fairport, NY 14450
Steve
Job Details: 02/01/2019
OVEN KITCHENAID KODE500EBS04 Sr#7724064549 replaced dopr liner and put our glass back on from previous visit. Adjusted the liner to the glass for left and right side not lining up. The door tested good and customer satisfied.
Near Fairport, NY 14450
Steve
Job Details: 02/01/2019
WASHER MAYTAG MVWX500XW2 Found the pulley came lose removed but and added lock tight. Reinstalled and the washer tested good. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11035747 GEARCASE
Near Webster, NY 14580
Steve
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW4816FW2 Tested washer. Found long fill error. Tested water valve and both hot and cold valves worked as expected. Calibrated washer it tested good.
Near Lima, NY 14485
Dave F
Job Details: 02/01/2019
WASHER MAYTAG MVWC200XW2 Washer drain hose has been rubbing against the wall and causing a flat spot on hose which then is now leaking and not draining correctly causing the washer to bang around while there is wet clothes . Ordering new hose W11244231. Customer paid in full .; ordrng 1 W11244231 (DRAIN HOSE)
Near Webster, NY 14580
Steve
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Found the icemaker did not respond during diagnostics. Replaced Icemaker and it filled with water since it was still in diagnostics. The icemaker tested good.
Near Rochester, NY 14612
Dave L
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDTE404DSS0 Machine was installed improperly causing a leak. Adjusted and leveled the unit. Testing good.
Near Rochester, NY 14616
Dave L
Job Details: 02/01/2019
WASHER MAYTAG MVWB766FW0 Unit was loud during spin cycle. Replaced gear case. Unit testing good.; dspstn on spec-tagged invntry: 1 W10811956 GEARCASE
Near Rochester, NY 14616
Dave L
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDF520PADB7 Replaced spray arms. Unit testing good.
Near Rochester, NY 14621
Dave L
Job Details: 02/01/2019
REFRIGERATOR GE N/A12345 "Unit was not in failed state upon arrival. Could not detect cause of failure. Connected unit to power supply, customer monitor.Model number was illegible"
Near Rochester, NY 14609
Dave L
Job Details: 02/01/2019
DRYER GE GTD65GBSJ2WS "Replaced igniter due to unit not heating. Replaced igniter, unit testing good."
Near Brockport, NY 14420
Gary
Job Details: 02/01/2019
WASHER MAYTAG MVWC465HW2 Repaired loose pully nut on drive pully.
Near Brockport, NY 14420
Gary
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW4816FW2 "Ran diagnostics, unit was out of balance, recalibrated and advised sales to advise customers to make sure load is even and not rouse too much soap."
Near Williamson, NY 14589
Evan
Job Details: 02/01/2019
WASHER MAYTAG MHW5500FW0 Customer stated door would not lock or unlock intermittently. When unlocking door latch would unlock 2-3. Times before actually unlatching.Was able to replicate issue when starting cycle. Door would lock tech would attempt to unlock door it would click 2-3 times before unlocking.Unit needed latch to be replaced Replaced latch Ran test cycle Tested unit for customerUnit tested good
Near Brockport, NY 14420
Gary
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL GU1500XLT2 Replaced chopper blade assy that was not spinning and was plugged up causing low water flow.; dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE and 1 WPW10757217 MOTOR-PUMP
Near Rochester, NY 14612
Gary
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDT720PADW2 Replaced week door springs and door latch that were causing the door to pop open
Near Ontario, NY 14519
Evan
Job Details: 02/01/2019
DRYER MAYTAG MGDE300VW1 Replaced upper latch due to door popping open once unit had heated up.Replaced latch Tested latch Unit tested good ; dspstn on spec-tagged invntry: 1 279570 LATCH/STRIKE KIT
Near Avon, NY 14414
Dave F
Job Details: 02/01/2019
WASHER WHIRLPOOL WFW94HEXW2 Washer has F9E1 long drain error code . Drain pump is working . Could hear it trying to drain water out. Checked filter inside drain pump . Filter was plugged . Removed debris. Tested washer tested good .; dspstn on spec-tagged invntry: 1 WPW10241025 PUMP-WATER
Near Rochester, NY 14615
Gary
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Replaced evap assy that was leaking and causing a no cool situation, recharged."
Near Farmington, NY 14425
Dave F
Job Details: 02/01/2019
RANGE KITCHENAID KFGD500EWH04 left front flame was very low . Adjusted flame . Tested good .
Near Fairport, NY 14450
Dave F
Job Details: 02/01/2019
OVEN KITCHENAID KODE500EBS02 F2E1 code was found stuck key . Found that the console needed to be replaced . Replaced console tested oven . Tested good .
Near Fairport, NY 14450
Dave F
Job Details: 02/01/2019
WASHER MAYTAG MVWB765FC2 Washer having sheets getting caught between the agitator and the tub . Found the screw was loose between the agitator plate and gearcase . Tighten and tested . Tested good .
Near Henrietta, NY 14467
Dave F
Job Details: 02/01/2019
RANGE JENN AIR JES1750FS1 Found the power connecters were burnt and the board and turned black. Called techline SR 7724069826. Techline said that the unit requires a four wire plug and the installation company had converted the plug to a three . Customer called installation company . Company is going to provide a new stove and customer is getting an electrician to change plug .
Near Rochester, NY 14620
Steve
Job Details: 02/01/2019
REFRIGERATOR KENMORE 253.6262202 Found the compressor running and not cooling. All fans are running. The unit has no refrigerant or the compressor is weak. The cost of the repair will outweigh the cost of a new unit.
Near Rochester, NY 14618
Steve
Job Details: 02/01/2019
RANGE FRIGIDAIRE R530 Found a broken wire at the element. Repair wire and the bake element is now working.
Near Rochester, NY 14620
Evan
Job Details: 02/01/2019
DRYER MAYTAG LDG9316AAM Replacing flame sensor and gas coils due to unit not heating.Replaced coils Replaced flame sensor Ran test cycle Unit tested good ; used 1 279834 (COIL KIT) from stock
Near Rochester, NY 14609
Evan
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL GU2400XTPT3 Customer stated unit was not accepting commands but user interface was receiving power. Upon inspection checked thermal fuse . Fuse tested closed Inspected and cleaned ribbon cable for UI Plugged ribbon cable back into CCURan test cycle Unit now accepting commands after reseating ribbon cable Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 8193762 FUSE
Near Mount Morris, NY 14510
Steve
Job Details: 02/01/2019
RANGE AMANA ACR4503SFW2 Replaced front left infinite switch for not sending power to element. Replaced right rear switch for sending a little voltage all the time to burner. The range tested good.
Near Rochester, NY 14618
Dave L
Job Details: 01/31/2019
MICROWAVE WHIRLPOOL WMH31017FS0 "Unit had an open line fuse, removed a fuse that was too large for unit. Primary switch was not closing. Ordering control due to open control fuse.; ordrng 1 W10892389 (cntrl-elec), used 1 W11244490 (INTERLOCK), and 1 WPM0805101 (FUSE-20A) from stock"
Near Fairport, NY 14450
Dave L
Job Details: 01/31/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB01 Called tech line due to re occurring frosting issue sr7724053073. Symptoms and history point to control not regulating defrost. Pre ordering control.; ordrng 1 W11223731 (CONTROL)
Near Livonia, NY 14487
Dave F
Job Details: 01/31/2019
DRYER MAYTAG MEDB835DW4 Dryer selection knob not responding when turning it it . Dryer needs new user interface ordering interface W11158457 . Call this number when on the way 585-507-3770 ; ordrng 1 W11158457 (USER INTERFACE )
Near Livonia, NY 14487
Dave F
Job Details: 01/31/2019
RANGE WHIRLPOOL WFE525S0HV0 Oven door not closing correctly. Found the right side hinge was bent to a point that the door will get stuck and not open . Ordering both hinges W10347464; ordrng 1 W10347464 (hinge-door)
Near Pittsford, NY 14534
Dave F
Job Details: 01/31/2019
RANGE KITCHENAID KGCT305XW2 Cook top sparking while turned off . After testing the unit I could not replicate the issue . Cleaned ignitors off . Customer wants to replace the switches anyway . Ordering four switches WP3185427; ordrng 2 WP3185427 (swtch-ignr)s
Near Caledonia, NY 14423
Gary
Job Details: 01/31/2019
MICROWAVE WHIRLPOOL WMH73521CS4 "Replaced fuse and fuse blew as soon as the door was closed, ordering 3switches and two interlock plates.; rqstng P&A on 3 W10138793 (fuse)s and 3 W10727360 (microswitch)s and 2 WP8206419 (interlock)s"
Near Rochester, NY 14623
Gary
Job Details: 01/31/2019
50#IM 18" FS KITCHENAID KUIC18PNXS2 "No water going into the icemaker and noisey drain pump, unit needs a watervalve and a drain pump; ordrng 1 W10585391 (valve) and 1 WP2313705 (pump)"
Near Rochester, NY 14612
Gary
Job Details: 01/31/2019
FREEZER WHIRLPOOL WRX986SIHV00 "Drawer is warped and the front panel is not locking into place, ordering second panel.; ordrng 1 WPW10493169 (bin-freezr)"
Near Rochester, NY 14617
Dave L
Job Details: 01/31/2019
DISHWASHER KITCHENAID KDTE254ESS3 "Replaced cracked water valve. Checked for leaks, unit testing good."
Near Canandaigua, NY 14424
Steve
Job Details: 01/31/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 "Replaced ice maker for not calling for water. Replaced auger motor for turning auger with ice bin installed but would turn without the bin installed. Found the door is warped where it meets the door switch causing internment ice production. ordering door. ; rqstng P&A on 1 W10855083 (dor-fip SS LEFT), states that autho needed"
Near Rochester, NY 14615
Dave L
Job Details: 01/31/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 LED lights were dim inside refrigerator. Replaced LES module. Unit testing good.
Near Rochester, NY 14606
Dave L
Job Details: 01/31/2019
REFRIGERATOR WHIRLPOOL WRF535SWHB00 Cam was misaligned causing door issues. Readjusted door.
Near Rochester, NY 14611
Dave L
Job Details: 01/31/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Unit is not cooling due to an open evaporator fan motor. Replaced fan motor. Unit tested good; used 1 WP2315539 (MOTOR-EVAP) from stock
Near Victor, NY 14564
Steve
Job Details: 01/31/2019
50#IM 15" FS WHIRLPOOL GI15NDXZS2 Doing the recirculation pump as a water level sensor failed during diagnostics causing the water to just keep running and no ice. Ordering reservoir pump and recirculation pump. The unit had gravity drain and the drain line is plugged causing water to stay in bottom of unit. Informed customer to have drain line looked at.; ordrng 1 W10908287 (pump) and 1 WPW10489125 (pump)
Near Webster, NY 14580
Dave L
Job Details: 01/31/2019
DISHWASHER MAYTAG MDB8989SHZ Replaced dented tub and broken door links.
Near Rochester, NY 14608
Dave F
Job Details: 01/31/2019
WASHER WHIRLPOOL WFW75HEFW Replaced washer user interface due to not responding to commands . Tested washer in auto diagnostics. Washer is now working as expected.
Near Webster, NY 14580
Dave L
Job Details: 01/31/2019
REFRIGERATOR FRIGIDAIRE DGHF2360PF8A Unit would intermittently dispense ice. Display on UI was defective. Replaced UI. Unit testing good.
Near Rochester, NY 14621
Evan
Job Details: 01/31/2019
RANGE FRIGIDAIRE FGGF3047TFA Customer stated unit is missing griddle.Upon inspection discovered unit was missing griddle Ordering griddle; ordrng 1 5304495353 (griddle)
Near Livonia, NY 14487
Dave F
Job Details: 01/31/2019
DISHWASHER FRIGIDAIRE FGHD2465NF0A Vent on dishwasher is not functioning correctly. Needs to be replaced. Quoted customer for repair. Dishwasher also leaking out the front left. Customer decided that they will look into buying a new unit .
Near Rochester, NY 14612
Gary
Job Details: 01/31/2019
WASHER WHIRLPOOL WTW8200YW0 Replaced control that wasn't sending power to the drain pump
Near Pittsford, NY 14534
Dave F
Job Details: 01/31/2019
MICROWAVE WHIRLPOOL WOC75EC0HS01 Replaced oven door due to being broken on delivery. Tested door . Tested good .
Near Canandaigua, NY 14424
Steve
Job Details: 01/31/2019
WASHER WHIRLPOOL WTW8240YW0 Found the bolt on the rotor that spins around the motor was loose causing the washer to have F51 rps sensor error. Removed rotor and added lock tight to bolt. Reinstalled and tested. The washer tested good.
Near Churchville, NY 14428
Gary
Job Details: 01/31/2019
REFRIGERATOR AMANA ABB2221WEB1 Repaired binding damper door assy. That wasn't allowing cold air into the fridge compartments.
Near West Henrietta, NY 14586
Gary
Job Details: 01/31/2019
REFRIGERATOR WHIRLPOOL GI6FARXXY08 Replaced icemaker that wasn't cycling; dspstn on spec-tagged invntry: 1 W10882923 ICEMAKER
Near Rochester, NY 14624
Gary
Job Details: 01/31/2019
OVEN GE JGBP30BEA1WH Replaced open ignitor on bake burner; dspstn on spec-tagged invntry: 1 4342528 IGNITOR-ROUND
Near Farmington, NY 14425
Steve
Job Details: 01/31/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Found the refrigerator has no refrigerant. no frost at all on evaporator. The customer is going to replace.
Near Rochester, NY 14612
Gary
Job Details: 01/31/2019
REFRIGERATOR WHIRLPOOL KRFC300ESS01 Reinstalled door taken from customer on stock unit
Near Rochester, NY 14606
Gary
Job Details: 01/31/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced sensor assembly that had a leaking o-ring causing water to drip out bottom.