We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Rochester, NY 14612
James
Job Details: 07/06/2022
"Replaced control, agitator, motor and capacitor. Ran calibration and diagnostics cycle. Tested drain and spin cycle successfully. Had customer run normal cycle and it is functioning properly at time of service. Customer is to monitor"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Rochester, NY 14618
Andres
Job Details: 07/06/2022
Customer stated front panel was damaged during delivery. Replaced front panel on unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUB50X24HZ02
Near Fairport, NY 14450
Dave F
Job Details: 07/06/2022
"Found loose connection with door switch, Reseeded connection, all lights working. tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Rochester, NY 14621
Dave L
Job Details: 07/06/2022
Freezer is performing poorly because the door was being held open by items under bin. Found full and complete frost pattern. Removed items and verified door seal. Customer to. Monitor
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHG2251TF6
Near Pittsford, NY 14534
Andres
Job Details: 07/06/2022
Customer stated unit was not making ice. When I arrived unit had no water in ice mold. I cycled the ice maker and it called for water and filled. Ice maker seemed to be jammed. If customer calls back with same issue order part 241798233
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDBM03
Near Irondequoit, NY 14609
Dave L
Job Details: 07/06/2022
Declined to service this unit due to roach infestation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Webster, NY 14580
Dave L
Job Details: 07/06/2022
Replaced ice maker. Cubes get stuck in dispenser housing. No rework for dispenser. Recommending opening flap after dispensing ice to free cubes ; used 1 W11284458 (Ice maker) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Fairport, NY 14450
Dave F
Job Details: 07/06/2022
Customer no longer needs service.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EWH2
Near Rochester, NY 14612
James
Job Details: 07/06/2022
No errors. Unit clunking during cycle. Heater warped and contacting lower spray arm. Removed spray arms and cleaned jets and reinstalled. Tested diagnostics and unit no longer clunking.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC400ESS01
Near Webster, NY 14580
James
Job Details: 07/06/2022
Replaced shelf and rh gasket. Molded gasket with heat gun.
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Fairport, NY 14450
Andres
Job Details: 07/06/2022
Customer stated that unit would not respond to certain commands. Diagnosed unit but could not duplicate problem. Range was responding to commands when I was there. Told customer if problem happens again try and get a video so we have a better understanding.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Bloomfield, NY 14469
Jeremy
Job Details: 07/06/2022
Customer stated that unit is not filling with enough water and clothes aren't spinning out properly. Checked and found no error codes. Ran diagnostic cycle all functions check good. Explained to customer that deep water wash needs to be selected to provide the amount of water that she wants. Unit runs as expected.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Ontario, NY 14519
Andres
Job Details: 07/06/2022
Customer stated unit would not start a cycle. Diagnosed unit and found that when I put it into a diagnostic mode and tested lid lock unit would not lock. Washer needs a new lid lock.; ordrng 1 W11394572 (Lid lock)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Irondequoit, NY 14609
Andres
Job Details: 07/06/2022
"Replaced gearcase and washplate on unit. I put unit back together and ran a calibration test, after test ran a diagnostic cycle and listened to unit for any noises. Unit ran cycle successfully.; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHB05
Near Irondequoit, NY 14622
Dave L
Job Details: 07/06/2022
Found small gap on the left side of the freezer gasket. Was able to mold gasket back into place.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25IKBU01
Near Webster, NY 14580
James
Job Details: 07/06/2022
Unit wasn't making ice for a long time then it wouldn't stop making ice. Emitter no illuminating. Need W10757851. Sc paid. Part 150.00 labor 90.95. Customer going to wait for repair.
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Pittsford, NY 14534
Jeremy
Job Details: 07/06/2022
Checked and found F3E2 error for shorted moisture sensor. Found unit is leaking out of door when running on steam refresh. Nozzle is misting properly. Ordering control board and moisture sensor for adding too much water in steam cycle.; ordrng 1 W10831163 (Control) and 1 W10853313 (Moisture Sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Ontario, NY 14519
James
Job Details: 07/06/2022
Unit not getting cold enough. No ice. Water dripping from dispenser. Found water line not fully installed in quick connect. Tested icemaker manually. Ran test 4. Compressor not turning on relay clicking. 3.7ohm through compressor. Replaced relay and compressor turned on. ; used 1 8201786 (Start dev) from stock
We serviced a
FRIGIDAIRE RANGE
Model LFEF3054TFE
Near Fairport, NY 14450
Dave F
Job Details: 07/06/2022
"Unit over heating to 380 w/ temp set @ 350. Calibrated down 30 degrees, Re tested 350 unit tested at 353 degrees. Tested good"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Pittsford, NY 14534
Jeremy
Job Details: 07/06/2022
"Replaced spark module, spark switch harness and control for cooktop ignitors coming on after oven heats up. Heated oven to 400 degrees, unit checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Henrietta, NY 14467
Jeremy
Job Details: 07/06/2022
Unit has F5E4 error for wash motor not running. Found control board sending inconsistent voltage to motor jumping from 110-120 volts and motor not running. Ordering motor and control board.; ordrng 1 W11025157 (Motor) and 1 W11087226 (Control)
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958FEZ02
Near Ontario, NY 14519
James
Job Details: 07/06/2022
Unit making loud buzzing sound followed by grinding noise. Tested diagnostics. Changed settings to timed defrost. Icemaker cycled the water valve while being off. Removed icemaker. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Irondequoit, NY 14617
Dave L
Job Details: 07/06/2022
Water will not dispense. 120vac to water valve coil. Valve coil reads open. Ordering valve; ordrng 1 W11043013 (Valve)
We serviced a
WHIRLPOOL DRYER
Model WED8500DC0
Near Irondequoit, NY 14609
Andres
Job Details: 07/06/2022
Replaced belt drive in unit. Put unit back together and tested it. Unit is tumbling and heating.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EBS3
Near Rush, NY 14543
Jeremy
Job Details: 07/06/2022
Replaced wash pump for not pumping water. Unit checks good.; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, NY 14616
Dave L
Job Details: 07/06/2022
Replaced broken striker. Latch tested ok.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Rochester, NY 14612
Dave L
Job Details: 07/06/2022
Lower front frame has been bent causing it to contact the floor. Lifted the refrigerator and bent metal frame back so that it clears the floor when lowered on its wheels
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rush, NY 14543
Jeremy
Job Details: 07/06/2022
"Unit has F7E5 error for shifter fault. Noticed oil inside of shroud. Found unit will not agitate. Unit needs gearcase, cam and belt. Customer declined repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, NY 14626
Dave L
Job Details: 07/06/2022
Ice maker fill tube keeps freezing. Suspecting issue with freezer door. Thawed tube. Ordering freezer door ; ordrng 1 LW11026425 (Door)
We serviced a
WHIRLPOOL RANGE
Model MER7700LZ0
Near West Henrietta, NY 14586
Jeremy
Job Details: 07/06/2022
Customer stated unit is not heating to 350. Preheated oven to 350 with cast iron skillet on center rack. Checked temp after preheat found reading of 355.4 degrees with IR thermometer. Checked at found cycles off at 375 degrees. Set oven to 400 degrees checked temp was at 425 degrees. Found oven is running slightly high. Calibrated unit down 10 degrees. Oven running as expected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW06
Near Webster, NY 14580
James
Job Details: 07/06/2022
Replaced control and sealed ff gasket to door liner. Customer is to monitor.
We serviced a
WHIRLPOOL WASHER
Model WTW5200SQ0
Near Rochester, NY 14609
Andres
Job Details: 07/06/2022
Replaced pads and front spring on unit. Ran a high speed spin. Unit is working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS02
Near Mendon, NY 14506
Dave F
Job Details: 07/06/2022
Noise customer was hearing was the warning label smacking the wall when condenser fan would turn on. Unit Tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Irondequoit, NY 14609
James
Job Details: 07/06/2022
Complaint of leaking noises still occurring. Replaced user interface and tested ice level sensor and icemaker. Ran test 4 and heard some knocking noises as refrigerant flows through tubing. Noise is normal operation. Customer is to monitor ice production and temperature.
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Rochester, NY 14618
Dave F
Job Details: 07/06/2022
"Unit powering on and off clock resets . Checked voltage from outlet to oven, 118v when unit gets plugged in voltage drops to 98v, Bad power . Plugged unit in with different outlet, customer needs electrician. unit tested good ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near Caledonia, NY 14423
Dave F
Job Details: 07/06/2022
"fresh food is getting to cold. fresh food 40 degrees on setting 2 of 4, 1 below recommended. Freezer 5 degrees. Adjusted the damper in the freezer to max to hold more of the air in the freezer section . Customer will monitor and adjusted the temps as needed ."
We serviced a
KITCHENAID DISHWASHER
Model WDT910SAYM3
Near Irondequoit, NY 14617
James
Job Details: 07/05/2022
"Unit leaking from lh side and spray arms not rotating. Gasket is falling apart. Customer had pump from previous visit. Pump wasn't correct part number and started smoking during use. Need WPW10605058; ordrng 1 WPW10605058 (Pump), used 1 W11177741 (Gasket), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Syracuse, NY 13224
Chuck
Job Details: 07/05/2022
Customer stated unit wont drain. Error codes found F7E6-MOTOR FAULT. Found unit to have nidec acuator. Replaced actuator. Also found drain hose too far in drainpipe. Corrected drain hose issue. Calibrated unit. Ran diagnostic cycle unit performed normally. Unit tested good. ; used 1 WPW10006355 (Acuator) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near East Syracuse, NY 13057
Chuck
Job Details: 07/05/2022
Customer stated unit is not adgitating. No codes unit was getting interupted during drain cycle Found unit on a gfci outlet. Advised customer to have an electrician change the outlet. Ran unit on a heavy duty extension cord ran diagnostic cycle unit passed. Unit tested good.
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ00
Near Syracuse, NY 13206
Chuck
Job Details: 07/05/2022
Customer was concerned about heating times. Performed water heating test ran for 5 minutes then ran 4 more tests at 2 minutes each. Unit tested good explained how the microwave works and that this 1000 watt microwave will not heat like their previous 1200 watt microwave. Unit tested good.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ2
Near Canandaigua, NY 14424
Dave F
Job Details: 07/05/2022
"Customer stated Bake was clicking and not starting on unit. Ran in diagnostics well looking at igniter, it sparked and did not ignite. Igniter was loose, Tightened and tested unit. Unit Checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Rochester, NY 14620
Andres
Job Details: 07/05/2022
"Customer stated temp in unit was not consistent. Diagnosed unit checked all fans, seals and condenser. All checked good. They had previous company out here diagnosing and they believed it was a leak. I checked how many amps compressor is pulling found it pulling 1amp. Unit does not have a leak. Recommending replacing cold control.; ordrng 1 W10866230 (Thermostat)"
We serviced a
WHIRLPOOL RANGE
Model KFEG500ESS4
Near Brockport, NY 14420
Dave L
Job Details: 07/05/2022
Surface burners take a long time to heat pans. Called tech line to document as normal operation sr7734033163
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV03
Near Canandaigua, NY 14424
Dave F
Job Details: 07/05/2022
Customer stated unit wasnt producing ice and water. Found water valve was leaking when testing water dispenser. Ordering new Water valve.; ordrng 1 W11482383 (Water Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB9FHDXWS04
Near Canandaigua, NY 14424
Dave F
Job Details: 07/05/2022
"Freezer evap frosted up . Turned heater on in diagnostics heater turned on . Unit needs new control board . Replaced board . Unit has service pointer for drain tube replaced drain tube with updated part . S code S38253. Ice Maker fill tube tray is broken, Repaired. If problem persists need new ice maker part# D7824706Q; used 1 WPW10503278 (ADC - JAZZ), and 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14619
Andres
Job Details: 07/05/2022
Customer stated unit was not making ice or dispensing water. Diagnosed unit and found the water reservoir to be completely frozen and not letting water flow through. Customer is going to try and thaw out reservoir but I suggested getting a new one incase it cracks. ; ordrng 1 W10801011 (Reservoir)
We serviced a
WHIRLPOOL WASHER
Model KUDS30IVBL4
Near Webster, NY 14580
James
Job Details: 07/05/2022
"Leds flickering. Disconnected ui and got drain to function before problem came back. Need panel. ; ordrng 1 WPW10250015 (Panel) and 1 Sh15, dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Macedon, NY 14502
Dave F
Job Details: 07/05/2022
Replaced faulty ice maker . Cycled ice maker Unit checks good.
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Ionia, NY 14475
Jeremy
Job Details: 07/05/2022
Unit has F6E1 error. Found control board is faulty. Customer elected to not repair. Repair is too costly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Webster, NY 14580
James
Job Details: 07/05/2022
Replaced control and ui. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11089236 CNTRL- ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Rochester, NY 14626
Dave L
Job Details: 07/05/2022
Defrosted unit and replaced evaporator compartment harness. Still waiting for control. ; O-emld tckt
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Irondequoit, NY 14622
Dave L
Job Details: 07/05/2022
"Unit will not fill or drain. Found that both the water valve and drain pump have open windings. No voltage going to either of these loads from the control. Vent fan failed continuity tests. Quotes for fan, valve, drain pump, and control. The customer declined to have us order anything yet. WPW10348269 WPW10327249 W11225084 W11228135; ordrng 1 WPW10348269 (Drain pump) and 1 WPW10327249 (Valve) and 1 W11225084 (Control) and 1 W11228135 (Vent assembly)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Webster, NY 14580
James
Job Details: 07/05/2022
Icemaker not cycling. Freezer not sealing. Pantry panels fell off. Found fill tube frozen. Defrosted fill tube and cycled icemaker. Installed pantry panels and greased railings in freezer. Door closing properly. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Irondequoit, NY 14622
Dave L
Job Details: 07/05/2022
Freezer had been building frost in drain pan. Customer had the u it unplugged and thawed at time of arrival. Verified defrost heater operation. Checked evap sensor. Found water in drain pan. Unit testing ok at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FNAM00
Near Victor, NY 14564
Dave F
Job Details: 07/05/2022
"Called techline SR#7734027268 . Techline said that the light in the freshfood section would be the issue for the flashing. Replaced faulty Main Fresh foods light, Tested Unit, Checks good.; dspstn on spec-tagged invntry: 1 WPW10515058 LIGHT"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Pittsford, NY 14534
Jeremy
Job Details: 07/05/2022
"Unit has F6E4 error for float switch open. Float switch checks good. Found wash motor is not running, verified 120VAC to wash motor. Wash motor is bad, quoted for wash motor.; ordrng 1 W10805015 (Motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS
Near Pittsford, NY 14534
Jeremy
Job Details: 07/05/2022
Found heater element bushings completely disintegrated causing seals to leak. Replaced heater in accordance with special project. Unit checks good.; used 1 W11537778 (ELEMENT) from stock
We serviced a
JENN AIR DISHWASHER
Model JDB9800CWS2
Near Fairport, NY 14450
Jeremy
Job Details: 07/05/2022
Found that upper and lower rack is corroding on the ends of the tines and on cup shelves. Recommend replacing both racks and cup shelves. Tracks appear in good condition. Quoted for rack replacement.; rqstng P&A on 2 W11238398 (Cup Shelf)s and 1 W10194861 (Upper Rack) and 1 W11129939 (Lower Rack)
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Pittsford, NY 14534
Jeremy
Job Details: 07/05/2022
Found relay in start switch not engaging when dryer is started. Ordering start switch.; ordrng 1 WPW10117655 (Push to Start Switch)
We serviced a
KITCHENAID DISHWASHER
Model KUDK03FTSS0
Near Scottsville, NY 14546
Jeremy
Job Details: 07/05/2022
Found unit is leaking from fill valve. Ordering fill valve.; ordrng 1 WPW10158389 (Fill Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14626
Dave L
Job Details: 07/05/2022
The ice maker is stalling furring harvest casing intermittent ice. Rail screws will need to be addressed on return visit as they have been coming loose and preventing the door from closing. ; ordrng 1 W11542654 (Ice maker)
We serviced a
WHIRLPOOL COOKTOP
Model WCE77US0HB1
Near Rochester, NY 14618
Andres
Job Details: 07/05/2022
Replaced front left infinite switch on unit. Tested out burner on high and low. Burner is working correctly.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Webster, NY 14580
James
Job Details: 07/05/2022
Temperature fluctuates in ff section. Tested diagnostics and had full Frost pattern on both evaps. Suspect unit gets stuck in defrost cycle. Customer is to monitor. If problem persists order W10843055
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Fairport, NY 14450
James
Job Details: 07/05/2022
Replaced 2nd hose to disposal and tested three times. Unit draining properly. No charge due to atec misdiagnosis.
We serviced a
MAYTAG WASHER
Model MHW7000AW0
Near Rochester, NY 14618
Andres
Job Details: 07/05/2022
Customer stated she has to lift door to be able to close it. I tried to tighten hinge but it was still loose. U it needs new hinge and back banel support. Customer also wants bellow replaced because it is dirty.5857293349 update phone number.; ordrng 1 W10839743 (Retainer) and 1 W11316776 (Inner door) and 1 WPW10208415 (Hinge) and 1 W11173364 (Bellow)
We serviced a
WHIRLPOOL DRYER
Model WED5500XW0
Near Rochester, NY 14619
James
Job Details: 07/05/2022
Unit loud due to seized idler pulley. Replaced dryer repair kit and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM00
Near Pittsford, NY 14534
Dave F
Job Details: 07/05/2022
Customer decided they do not want to go forward with repair.; dspstn on spec-tagged invntry: 1 W11506635 VALVE 1/4' and 1 WPW10143759 DRIER-UV DYE
We serviced a
MAYTAG DRYER
Model MEDE500VW1
Near Rush, NY 14543
Jeremy
Job Details: 07/05/2022
Found unit making squealing noise. Checked and found idler bearing seized casting belt to slip over. Used repair kit to replace idler and rollers. Unit checks good.; used 1 4392067 (REPAIR KIT) from stock
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM00
Near Pittsford, NY 14534
Dave F
Job Details: 07/05/2022
"Replaced main control and defrost unit .unit has had defrost thermistor replaced and the main control .fan is working . Checked wire harness continuity on defrost thermistor to control board, checks good . call techline if problem persists."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Pittsford, NY 14534
Andres
Job Details: 07/05/2022
"Customer stated unit was not stopping by itself. Diagnosed unit and found timer is not advancing, unit needs a new timer. Customer cell is 5859431722 ; ordrng 1 WPW10642928 (Timer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Rochester, NY 14609
James
Job Details: 07/05/2022
Unit developing frost and condensation. Ff door not sealing. Rivot broken off from rf roller. Installed bolt through roller and leveled unit. Doors sealed properly.
We serviced a
MAYTAG WASHER
Model MHW8630HC1
Near Hilton, NY 14468
Dave L
Job Details: 07/05/2022
Found washer set to no spin on colors quick wash and delicate cycle. Removed debris from pump trap. Tested ok in diagnostics.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Hilton, NY 14468
Dave L
Job Details: 07/05/2022
HEATER REPLACEMENT AS PER S17304; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Rochester, NY 14621
James
Job Details: 07/05/2022
Replaced acu and tested drain and spin cycle.
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Rush, NY 14543
Jeremy
Job Details: 07/05/2022
Customer stated unit would not turn on. Verified no operation. Checked and found 120VAC at control board. Reseated connector for UI on control and unit began operating. If problem persists order control board.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Rochester, NY 14621
James
Job Details: 07/05/2022
Replaced control and panel tested cycle and it functions properly.
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Hilton, NY 14468
Dave L
Job Details: 07/05/2022
Unit can not sense water level. Air trap is clear. Ordering sensor and harness ; ordrng 1 W11229597 (Harness) and 1 WPW10448876 (Sensor)
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFB
Near Pittsford, NY 14534
Andres
Job Details: 07/05/2022
Customer stated that unit went out. Diagnosed unit and found fuse to be blown and also micro switches are bad. Tested continuanity and found a couple that were stuck closed.; ordrng 1 W11252186 (Micro switches) and 1 W11252187 (Lower micro switches)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Fairport, NY 14450
Andres
Job Details: 07/05/2022
Replaced sump and pump. Put unit back together and tested it. Unit is working properly.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
WHIRLPOOL RANGE
Model MGR6600FZ0
Near Irondequoit, NY 14609
Andres
Job Details: 07/05/2022
Ordered wrong part. Needed a burner instead of a manifold. ; ordrng 1 WP9758078 (Burner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochester, NY 14623
Dave F
Job Details: 07/05/2022
"Customer stated unit was leaking water into Fresh Food from Freezer. Found Unit Had a clog in Duck Bill from Drain tube, Defrosted Freezer. Raised Feet to help Level. Unit Checks good."
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Syracuse, NY 13203
Chuck
Job Details: 07/05/2022
Found cracked lid. Washer lid would not close due to hinge not staying attached to lid. Replaced lid. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Newark, NY 14513
Chuck
Job Details: 07/05/2022
Replaced control. Calibrated unit. Ran diagnostic cycle. Unit performed normally. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Palmyra, NY 14522
Chuck
Job Details: 07/05/2022
Lights not working in ref and freezer. Replaced led module. Unit tested good.
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Auburn, NY 13021
Chuck
Job Details: 07/05/2022
Timer tested good found coin mech did not require coins. Reset coin mech. Unit tested good.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Auburn, NY 13021
Chuck
Job Details: 07/05/2022
Replaced infinate sw unit tested good
We serviced a
WHIRLPOOL COIN-OP WASHER
Model CAE2745FQ1
Near Syracuse, NY 13202
Chuck
Job Details: 07/05/2022
Found unit not level and tub ring was backwards allowing water to splash on the back of the washer cabinet. Leveled machine removed tub ring and reinstalled properly. Passed diagnostic test cycle.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Groveland, NY 14462
Jeremy
Job Details: 07/05/2022
"Found basket hub splines stripped and splines on transmission shaft stripped. Ordering gearcase, hub, cam, belt and agitator.; rqstng P&A on 1 W11454734 (Gearcase), ordrng 1 W10721967 (CAM) and 1 W11239857 (BELT) and 1 W11161960 (AGITATOR) and 1 W10528947 (HUB)"
We serviced a
MAYTAG MICROWAVE
Model MMV1174FZ3
Near Henrietta, NY 14467
Dave F
Job Details: 07/01/2022
Unit getting door error and not starting unit already has updated interlock . Adjusted the door hinges and unit door now closes and works properly. If problem persists order interlock kit.
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Webster, NY 14580
Andres
Job Details: 07/01/2022
"Customer stated unit was not draining and giving him F9E1 error code for no drain. Took off front panel and cleaned out filter, found a couple mask in the coin trap. Cleaned out coin trap and put unit back together. Ran a diagnostic unit now drains."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Baldwinsville, NY 13027
Chuck
Job Details: 07/01/2022
Replaced wire harness and led control. Unit tested good ; used 1 W10695459 (Module) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Cicero, NY 13039
Chuck
Job Details: 07/01/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Cicero, NY 13039
Chuck
Job Details: 07/01/2022
"Replaced UI, ran test 19 to thaw out water line. Ran test 45 to confirmed that water filled ice tray. Cycled unit. I asked customer to monitor the ice production. Unit tested good"
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Rochester, NY 14609
Andres
Job Details: 07/01/2022
"Customer stated unit was not drying. Diagnosed unit and found belt to be broken. Had a belt in my van, replaced it and tested unit. Unit now tumbles and is heating.; used 1 341241 (Belt) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Irondequoit, NY 14622
Andres
Job Details: 07/01/2022
Customer stated rack was broken. Diagnosed unit and found adjuster to be broken causing wheel to fall off. Unit needs new adjuster.; ordrng 1 W11545795 (Rack adjuster)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Irondequoit, NY 14617
Andres
Job Details: 07/01/2022
Customer stated lid strike broke. Diagnosed unit and did find lid strike to be broken. Unit needs new strike; ordrng 1 W11457841 (Lid strike)
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Skaneateles, NY 13152
Chuck
Job Details: 07/01/2022
Customer canceled service
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Syracuse, NY 13219
Chuck
Job Details: 07/01/2022
"Customer stated that unit is stopping after 10 minutes and displays H2O. No codes. Unit completed a diagnostic test cycle normally. Water valve is opening and closing, Ohmd out the water valve, valve tested bad. No kinks in the water supply line going to unit and supply valve is open fully. Ordering fill valve W11434044. SR7734015744; ordrng 1 W11434044 (Fill valve)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Syracuse, NY 13215
Chuck
Job Details: 07/01/2022
"Customer stated that unit is not agitating. Codes F7E6-motor fault. Unit had nidec actuator, actuator tested bad. Replaced actuator. Calibrated unit. Unit tested good ; used 1 WPW10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Ontario, NY 14519
James
Job Details: 07/01/2022
"Icemaker wont hold bail arm. Replaced icemaker and cycled manually. Lh bin broken. ; ordrng 1 W11106787 (Bin drop off), dspstn on spec-tagged invntry: 1 4317943 ICEMAKER"