Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 1441 customer reviews

Dave F.

Dave F.

DRYER FRIGIDAIRE FARG4044MW0 Dryer not turning on . Found the limiter 'thermal fuse' was blown . Tested unit with jump and bypassed limiter . Unit turned on . Ordering limiter .. cleaned blower area and lint filter area and filter was not going down all the way . Please refund prior parts after job is completed.; ordrng 1 134711401 (limiter)

Near Gravel Rd, Webster, NY 14580
Shaiman C.

Shaiman C.

FREEZER MAYTAG MZF34X16DW04 Customer concerned about water dripping on the inside of the unit. Gasket didn’t appear to be sealing as it should. Replaced gasket. Tech line agent suggests to also seal the cabinet to the liner. SR:7725789651; ordrng 1 W10841140 (SILICONE)

Near Bellaqua Estates Dr, Rochester, NY 14624
Dave F.

Dave F.

WASHER MAYTAG MVWB865GW0 Replaced lid lock and control . Calibrated washer . Ran in auto diagnostics. Unit tested good .

Near Log Cabin Rd, Victor, NY 14564
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB865GC0 Customer states unit does not fill with water. F3E2 F8E1 & F0E4 error codes stored. Water will not dispense in manual diagnostics. Replaced valve. Unit testing good. ; used 1 W11165546 (VALVE) from stock

Near Cedarwood Terrace, Rochester, NY 14609
David L.

David L.

REFRIGERATOR KITCHENAID KFIS20XVMS00 "Insulation on the freezer door is failing and condensation is building on the door. The door is discontinued 12977803SQ; ordrng 1 12977803SQ (DOOR), dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN"

Near Havenwood Dr, Brockport, NY 14420
Dave F.

Dave F.

DISHWASHER KENMORE 587.141144 Dishwasher not turning off . Unit has a mechanical timer in the control . Unit needs new control 154491701. Quoted customer . They decided to look towards a new unit .

Near Traditions Pl, Henrietta, NY 14467
Evan E.

Evan E.

DRYER MAYTAG MGDX655DW1 Replacing gas coils due to old coils failing to open valve consistently. Replaced coils and ran test cycle. Unit tested good

Near Charissa Run, Rochester, NY 14623
Evan E.

Evan E.

DRYER MAYTAG MEDB835DW4 Customer stating at unit is still flashing AF code for airflow issue. Tested vested with vent test kit upon arrival. Unit tested for bad airflow. Removed vent and tested unit again with rear vent detached from wall. Unit tested for good airflow. Issue is stemming from blockage on house side vent. Spoke with customer about issue. Leaving customer contact for house vent cleaning. Unit itself tested good Dryer Vent Wizard Scott Koepke585-441-7227

Near Fairport, NY 14450
David L.

David L.

MICROWAVE WHIRLPOOL WMH31017HZ2 Sr7725789957Called Techline about items creating thermal events inside the unit. Techline saying this is due to mineral content in food and sugars and not a fault on the unit. Did not see any charging or arcing when running the unit pictures of the cavity attached. Could not replicate issue. Left unit unplugged and referred customer to customer service as Techline did not recommend a repair.

Near Woodstock Ln, Brockport, NY 14420
David L.

David L.

REFRIGERATOR KITCHENAID KRFF507EWH01 Quoted customer for LED board andnfrezzer led. Customer was not interested in repair. Liner also will need to be sealed. Customer will contact us if they want to proceed with the repair

Near Gnage Ln, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS965CIAM00 Checked temps for freezing in the RC. RC at 39.9unit is set at 39 40 on top shelf. Ran diagnostics to checked thermistors. Unit testing good

Near Nestwood Ln, Webster, NY 14580
David L.

David L.

DISHWASHER KITCHENAID KDTE234GPSO Drain pump windings tested open preventing drain. Replaced pump. Unit tested good

Near Cottage Brook Ln, Webster, NY 14580
David L.

David L.

REFRIGERATOR JENN AIR JFC2089WEP11 The ice maker is no longer energizing the water valve. Replaced the ice maker. The ice maker cycleAnd filled; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

Near Autumn Trail, Webster, NY 14580
Steve M.

Steve M.

WASHER MAYTAG MVWB765FW3 Replaced water valve for long fill error code. Calibrated and tested washer. The washer tests good

Near Barber Hill Rd, Groveland, NY 14462
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KSRV22FVMS02 "Ice bin was seized to shaft . Used a hack saw to cut shaft and was able to removed shaft and ice bin . Ice bin is missing the spring to the button that pushes it back WP2198608 . Unit needs new shaft WP2188917 , seal WP2198628 and holder WP2188919. Ordering parts .; ordrng 1 WP2188917 (shaft) and 1 WP2188919 (holder) and 1 WP2198608 (spring) and 1 WP2198628 (seal)"

Near Lindsey Cir, Webster, NY 14580
Evan E.

Evan E.

WASHER MAYTAG MVWC565FW1 Customer stating that unit would not spin. Checked for error codes. Unit was displaying 1 fault code for motor unable to reach target rpm. Ran test cycle. Unit completed cycle as it should. Ran drain and spin cycle. Unit spun out as it should. Could not replicate issue. Customer to monitor and contact if issue persists. ; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W11158831 CAPACITOR

Near Deneering Rd, Marion, NY 14505
Evan E.

Evan E.

WASHER WHIRLPOOL WTW7300DW0 Customer is having same issue as before User interface will not respond to commands. Customer lives in hard water area. Connections are becoming corroded due to this. Unit was displaying error code 6-3 for UI failing to communicate with CCU. Removed old UI and installed new UI. Before installing new UI used dielectric grease on UI connector and control connections. Installed new UI and ran test cycle. Unit completed cycle as it should. Unit tested good

Near NY-14, Lyons, NY 14489
Evan E.

Evan E.

REFRIGERATOR KENMORE 25368972800 Customer stated that unit was not freezing items in the freezer. Upon inspection of evaporator discovered large chunk of ice on top right corner of evaporator. Removed ice. Evaporator is ice cold at bottom but top coils are room temperature. Evaporator has leak. Unit will need sealed system work. Quoted customer to replace evaporator and Uv Drier. Customer has decided to replace unit.

Near Canal View Dr, Lyons, NY 14489
Evan E.

Evan E.

DRYER MAYTAG MGDC465HW0 Customer stating that unit would not heat. Upon inspection discovered that gas coil was unplugged causing issue. Reseated connector and ran test cycle. Unit tested good

Near Town Line Rd, Clifton Springs, NY 14432
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 "The gear case was wrong part number. Returning today with correct part; used 1 W10721967 (CAM) from stock, pckd up 1 W10902814 (washplate) and 1 W11035751 (gearcase)"

Near Sand Hill Rd, Caledonia, NY 14423
Dave F.

Dave F.

FREEZER MAYTAG MZF34X16DW01 Freezer evap was frozen up . Found that the evap fan was not running . Found that the connection between the fan and the harness was disconnected. Reconnected fan . Put s zip tie around the connection so it won't happen again . Defrosted unit . . Unit tested good .

Near Sperry Dr, Henrietta, NY 14467
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 Replaced freezer door . Due to having marks through the paint on it . Tested door . Tested good .

Near Joseph Cir, Webster, NY 14580
Dave F.

Dave F.

WASHER AMANA NTW4605EW0 Washer is very loud spinning. Unit needs new gearcase W11255272 . Suspension is weak W10780045 . Also needs new belt as it is worn WPW10006384 . Quoted customer . Declined repair . Will seek another unit.; dspstn on spec-tagged invntry: 1 W10780045 SUSPENSION

Near Culver Rd, Rochester, NY 14622
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL ARB1917CC "Refrigerator not cooling . Checked frost pattern on Evaporator. There was none . Compressor is starting to burn out because it's constantly running to try and cool . Needs sealed system work .needs evap 12002051 and compressor W10160407 , UV dryer wpw10143759. . Called contract company. They will be contacting customer about repair ."

Near Rushmore Rd, Palmyra, NY 14522
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found the freezer is at ten degrees. The Ff section at 35. Tested in diagnostics. The fans turned on. The freezer is cooling. The condenser was plugged. Cleaned condenser. If problem persists preorder evaporator fan motor. WPW10128551

Near Ellington Rd, Rochester, NY 14616
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 "The gear case was wrong part number. Returning today with correct part; used 1 W10721967 (CAM) from stock, pckd up 1 W10902814 (washplate) and 1 W11035751 (gearcase)"

Near Sand Hill Rd, Caledonia, NY 14423
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KBFS20EVMS8 Found condenser vibrating on the floor. Lowered the feet to raise condenser. Added foam under the condenser. The refrigerator tests good.

Near Bel Arbor Trail, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KBFS22EWMS5 The water still has low water pressure. The fill tube froze again. The line came off the back of refrigerator again. Fastened line with hose clamp and caulked it to stay in place. Removed ice from fill tube. Ice maker tested good. Customer states the plumber is going to replace water line and tap to unit 9/6/19; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

Near Hardwood Ln, Webster, NY 14580
David L.

David L.

FREEZER WHIRLPOOL WRT318FZDW05 Unit requires loc ring to service. Rescheduling for Thursday based on customers availability; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE

Near W Bloomfield Rd, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS526SIAH00 Found fill tube was plugged with ice causing no ice production. Removed ice. Added tie strap to fill tube heater. The ice maker tested good

Near Longbush Ln, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW7300DW1 Customer is concerned about the time fluctuating during wash cycles. No error codes stored. Suspecting a faulty control board. ; rqstng P&A on 1 W10812422 (CONTROL BOARD)

Near Knickerbocker Rd, Ontario, NY 14519
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL ED2FHG Replaced ice maker for open motor. Cleaned coils that were plugged. The ice maker tested good. ; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER

Near Adams Rd, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL MHW6630HW0 "Customer concerned about a leak located at the front bottom left side of the unit; which is only present during the spin cycle. Removed bellow and discovered water residue on the inside front panel, directly under the bellow. Replacing bellow. ; ordrng 1 W11314648 (BELLOW)"

Near Merchants Rd, Rochester, NY 14609
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SMBB00 Found evaporator full of frost. Removed frost. Heater tested good. Replaced control board for not defrosting properly. ; used 1 WPW10503278 (ADC - JAZZ) from stock

Near Saddleback Trail, Rochester, NY 14624
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE254ESS2 Customer stated that unit was not draining. Checked for error codes. Unit displaying f9e1 error code for long drain. Removed pump to inspect. Pump tested good. Discovered that drain was kinked behind machine causing issue. Re routed drain line to prevent issue from happening again. Ran multiple test cycles. Unit tested good

Near Old Country Ln, Fairport, NY 14450
David L.

David L.

MW-HOOD COMBO MAYTAG MMV5219DE1 Fan still does not significantly change speeds after replacing control. Ordering motor; ordrng 1 W10726505 (motor-fan)

Near Madison Terrace, Rochester, NY 14617
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED4850HW0 Customer concerned about unit not starting. Start knob seemed to be stuck. Removed and reattached knob. Unit started with no issues.

Near Royal Birkdale Ct, Penfield, NY 14526
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF555SDHV02 The evaporator fan is vibrating very loudly. Unable to quiet noise with adjustment or perma-gum ordering evaporator fan; ordrng 1 W11334745 (FAN)

Near Crystal Creek Dr, Rochester, NY 14612
Shaiman C.

Shaiman C.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Loud grinding noise coming from the damper when it is opening. Replaced damper. Repair successful.

Near Orchard Hills Dr, Spencerport, NY 14559
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW Customer concerned about clothes coming out still wet. Machine does not drain out completely in manual diagnostics and does not spin as it should. Splines in wash plate are stripped out. Replacing pump and wash plate. ; ordrng 1 W10876600 (DRAIN PUMP) and 1 W10902814 (WASHPLATE)

Near Salina St, Rochester, NY 14611
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF532SMHZ02 The ice maker was not filling because the unit had been pushed over the waterline coming from the floor. Pulled the refrigerator out a bit to remove the link from the beaded line. Jumped out thermostat to initiate a harvest. Unit cycled and filled; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

Near Interlaken Rd, Rochester, NY 14612
Dave F.

Dave F.

DISHWASHER KITCHENAID KDFE104DSS0 F6E4 float switch error F3E3 thermistor owi failed calibration . F8E1 slow drain error code F8E2 drain motor electrical failure . . Checked float switch tested good . Could be from unit not draining . . Thermistor owi could also fail due to dirty water in unit . Cleaned owi thermistor . Checked drain hose made sure the check valve was working . Slow drain error code customer said that they did try to clean the line and blew it out the with shop vac . No debris in drain line . Nothing stuck in drain pump . Moved drain hose at disposal so there is less of a chance of back up water going in drain hose .Drain pump maybe be failing or have debris in it . . . Unit is working as expected right now . Customer wants to wait . If problem persists order WPW10705575 sensor and Wpw10348269 drain pump. . Charged service fee ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN

Near Davidsons Landing Dr, Canandaigua, NY 14424
Evan E.

Evan E.

DISHWASHER JENN AIR JDTSS246GP0 Customer stating unit is making noise while running. Checked for codes. No codes present. Customer has identical unit right next to unit being serviced and is stating that unit is running louder compared to other machine. Ran both machines while in home to compare. Noise customer is referring to during drain portion of cycle when pump is running. Pump sounds as it should. Could not find any other issue with machine. Unit tested good

Near Knickerbocker Rd, Pittsford, NY 14534
Steve M.

Steve M.

WASHER WHIRLPOOL WTW8040DW4 Replaced water valve for no water during fill. The washer tested good.

Near Darby Rd, Avon, NY 14414
Steve M.

Steve M.

MICROWAVE KITCHENAID KOCE500ESS06 Sr#7725801426 found the turn table shaft is melted to cabinet and will come off. The turntable and turntable ring are also broke. The customer stated that she put food in the microwave and forgot about it. When she came back in about an hour it had melted. Called tech line to document. Attempted to remove the shaft from cabinet but it is stuck. The microwave is unrepairable. There is no model serial tag on unit

Near Golden Oaks Way, Rochester, NY 14624
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT111SFDM04 Found a zip lock bag in front of seal causing warm air to enter freezer and frost forming on ceiling of freezer. Showed customer. Moved bag and removed frost.

Near Lake Rd, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Ice maker was off again. Showed customer that if bail arm is up the ice maker will not make ice.

Near Donna Marie Cir, Rochester, NY 14606
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Replaced mullion receiver due to broken receiver and mullion not closing properly. The gaskets are good. The refrigerator tests good

Near Charisma Dr, Rochester, NY 14606
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC465HW2 Console cover is damaged along with the water inlet valves. Replacing rear console cover and valve assembly. ; ordrng 1 W11210459 (VALVE ASSEMBLY ) and 1 WPW10461159 (CONSOLE COVER)

Near Owens Rd, Brockport, NY 14420
Steve M.

Steve M.

REFRIGERATOR MAYTAG MRT311FFFZ00 "Found the cabinet on the hinge side , where it meets the liner open at bottom in front of gasket almost 3/8 of an inch and tapers down at middle of refrigerator. Called tech line. Sr# 7725805109 the product is unrepairable. Customer service will call customer in 3 to 5 business days"

Near Eagle St, Rochester, NY 14608
Steve M.

Steve M.

DISHWASHER GE GSD4000D35BB "Customer complained of water leaking under dishwasher. Tested in fill,wash and drain and could not find a leak. The dishwasher did not leak while at the home."

Near Bryn Mawr Rd, Rochester, NY 14624
Steve M.

Steve M.

DRYER WHIRLPOOL WGD5000DW3 Replaced start switch for clicking while running. The dryer tested good.

Near Millard Ave, Livonia, NY 14487
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB835DC0 Replaced latch. Repair successful.

Near Gardiner Ave, Rochester, NY 14611
Dave F.

Dave F.

WASHER WHIRLPOOL WTW8040DW0 F6E3 control cannot hear UI error code . Ordering new UI W10858298 .part is covered under atec warranty.; ordrng 1 W10858298 (console assy.)

Near Hemlock, NY 14466
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB765FW0 Cycle selector knob does not function. The latch on the lid also has some sort of defect preventing the lid from closing as it should. User interface & lid should be replaced. ; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY

Near Old English Dr, Rochester, NY 14616
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL GEW9200LQ0 "Unit would not turn on. Thermal fuse failed continuity test. Replaced thermal fuse, machine now working as it should. Unit failed vent test. Suggested customer to clean the vent for peak dry performance. ; used 1 WP3390719 (FUSE-THERMAL) from stock"

Near Wyndshire Ln, Rochester, NY 14626
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDB755DW2 Customer concerned about the unit making excessive noise when running. Installed maintenance kit. Repair successful. ; used 1 4392065 (REPAIR KIT) from stock

Near Valley Creek Rd, Rochester, NY 14624
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB765FW2 Replaced user interface and control board. Repair successful.

Near Redman Rd, Brockport, NY 14420
Dave F.

Dave F.

WASHER KENMORE 110.2684469 Lid switch was broken . Replaced switch . Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 WP3949238 SWITCH-LID

Near Federal Rd, Conesus, NY 14435
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDTA50SAHW0 Top rack adjusters .broken . Replaced adjusters with W10712395 . Tested unit in diagnostics no errors . Unit tested good .; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

Near Short Rd, Canandaigua, NY 14424
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE104DSS0 "Customer stating that unit is leaking water. Upon inspection checked for error codes. Noncodes were present. Ran test cycle. Could see that unit was leaking from diverter on wash motor. Floor in front of machine had also been warped. Including pics of floor. Ordering wash motor; ordrng 1 WPW10605057 (WASH MOTOR ), dspstn on spec-tagged invntry: 1 W10300924V GASKET"

Near Leeds Cir, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KSSO48QTB02 Called techline SR 7725803378 . Techline suggested sealing wire harness with silicone where the auger motor is . Sealed those . Sealed motor area and motor cover . Sealed where the ice bin sits . Found a big gap between the icebin and the door . Sealed that area with silicone . Replaced ice door with updated one . . Water dispenser was not working when I got here . The water line was frozen due to the ice build up at the bottom of the ice bin and in the dispenser area. . Water is now dispensing . If problem continues techline said it may need a new door because heat is getting in . Auger motor is working and moving the auger inside the ice bin .Customer will monitor.

Near Barchan Dune Rise, Victor, NY 14564
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced heater in dishwasher. No Leaks . Tested Heater in diagnostics. Tested good . Unit is working as expected .

Near Claret Dr, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced the separator . Due to water dripping . Ice chute door is shutting properly. . Tested good .

Near Wayside Cir, Pittsford, NY 14534
Evan E.

Evan E.

REFRIGERATOR GE TBX16DASJRWH Customer stated that unit was dripping water from freezer into cabinet of fridge. Upon inspection discovered that pieces of ice had formed into floor of freezer. Suspecting that freezer door was left open for too long causing moisture to build up. Tested heater for continuity. Heater tested closed. Inspected door seal. Door seal passed visual inspection. Removed ice. Customer to monitor if issue is to persist.

Near Great Wood Ct, Fairport, NY 14450
Evan E.

Evan E.

RANGE AMANA ACF3355AW Replacing burner heads on right side of stove due to burners failing to light. Replaced burners and tested both burners. Unit tested good

Near Walworth Penfield Rd, Walworth, NY 14568
Evan E.

Evan E.

DRYER MAYTAG MED6000XW0 Customer stated that unit was squealing while in use. Upon inspection discovered that idler pulley was sticking causing issue. Replaced idle pulley and inspected other rollers. Other rollers tested good. Reassembled unit and ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W10837240 PULLEY-IDLER

Near Middle Rd, Williamson, NY 14589
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found refrigerator sitting out of level causing water in ice maker to overflow on left side. Customer had a piece of plywood. Put under left casters to Level refrigerator Tested ice maker and it did not leak.

Near Elm St, Geneseo, NY 14454
Evan E.

Evan E.

RANGE WHIRLPOOL WEG515S0FS0 Customer stating that they are concerned unit is smoking when running bake cycle. Inspected oven cavity and discovered that burner cover had sticky substance on it causing issue. Removed burner cover and ran test bake cycle. Could not replicate issue once removing cover. Also repaired bottom drawer glide due to due not sitting in channel properly causing unit not to open correctly. Unit tested good

Near Redfern Dr, Rochester, NY 14620
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDF760SADM3 Replaced control due to unit pouring water over door after new sump was installed. Replaced control and was still experiencing same issue. Discovered that diverter was failing causing issue. Replaced sump and ran test cycle. Could not replicate issue once doing this. Customer would like to leave new control in machine. Collecting part cost for control

Near Brighton St, Rochester, NY 14607
Dave F.

Dave F.

DRYER WHIRLPOOL WED4815EW1 Replaced motor and blower for loud noises . Tested unit . Tested good .

Near Limestone Ln, Farmington, NY 14425
Dave F.

Dave F.

WASHER MAYTAG MVWB855DC2 Replaced control and user interface due to no operation. Put dielectric grease on connections on board and on the user interface where the harness plugs in . Calibrated unit . Test unit in auto diagnostics. Tested good .

Near Dutch Street Rd, Mount Morris, NY 14510
Dave F.

Dave F.

DISHWASHER WHIRLPOOL KDFE104HPS0 "Dishwasher was just recently installed and so was a new garbage disposal. Dishwasher was not draining. Found that the drain plug for the garbage disposal was not knocked out . Removed plug and drained dishwasher. Tested unit , tested good .; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"

Near Cheshire Glenn Rd, Canandaigua, NY 14424
Dave F.

Dave F.

WASHER WHIRLPOOL WTW4850HW1 Washer has no error codes . Calibrated washer . Tested unit in auto diagnostics. Tested good . Ran test cycle with clothes showed customer unit is working. Gave tips on machine . Unit is working as expected.

Near Fieldcrest Ln, Victor, NY 14564
Dave F.

Dave F.

DISHWASHER GE GDT655SGJ0WW Dishwasher not turning . Found error for user interface and machine control . Needs new user interface WD21X23462 and machine control WD21X24799 . Quoted customer for job . Customer decided they wanted to think about it . Will contact GE and see if they will send parts .

Near Thrush Field Way, Pittsford, NY 14534
Dave F.

Dave F.

WASHER MAYTAG MVWB766FW1 Replaced lid for being broken on the left hinge area . Replaced lid lock for not locking . Calibrated unit . Ran in auto diagnostics. Unit tested good .

Near East Ave, Rochester, NY 14610
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF560SMYM00 Replaced control /UI due to not defrosting . Tested unit in diagnostics. No errors and thermistors passed . Tested heater . Heater is working . Unit tested good .

Near Ridgeview Dr, East Rochester, NY 14445
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Refrigerator was not operating when arrived . Replaced user interface due to no operation. Unit started up and started cooling . Unit tested good . If problem persists order W11089236 control .

Near Church Ave, Farmington, NY 14425
Steve M.

Steve M.

RANGE GE JGB3001ERSS Found spark module not sparking left two burners. Replaced spark module. Put new ends on the spark wires to fit new spark module. The burners tested good

Near N Cavalier Rd, Scottsville, NY 14546
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found the ice bin was not positioned correctly and ice was not coming out. Repositioned bin and the ice is working as expected.

Near Bramblewood Ln W, Rochester, NY 14624
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT104TFDW00 Unit was off and defrosted when I arrived. Turned on. Tested heater. Found some black discoloration at the heater connection. Heater tested good. Added dielectric grease to connection. The unit is cooling.

Near Selye Terrace, Rochester, NY 14613
Dave F.

Dave F.

WASHER WHIRLPOOL WTW4816FW2 "Replaced gearcase for leaking . Replaced actuator, cam , and drive belt as oil had gotten all over them and as making them malfunction. Calibrated washer . Tested in auto diagnostics.unit tested good ."

Near NY-21, Canandaigua, NY 14424
Evan E.

Evan E.

WASHER MAYTAG MVWB765FC3 Customer stating that unit is producing clicking noise during cycle. Checked for error codes. No codes were present. Ran test cycle. Could hear hose customer was referring too duding agitation. Inspected underneath machine and discovered rotor bolt was loose. Used loctite and secured bolt back into place. Ran test cycle again. Unit tested good

Near Clark Rd, Rochester, NY 14625
Evan E.

Evan E.

COOKTOP WHIRLPOOL WFC310S0EW2 Customer stated that burners are heating unevenly. Concerned that entire element coil is not glowing red. Tested all burners on high and low settings. Burners are maintaining temperature as they should. Explained to customer that not entire coil will glow red while coil is heating. Unit itself tested good.

Near Culver Rd, Rochester, NY 14622
Evan E.

Evan E.

WASHER MAYTAG MVWX600XW0 Replacing water valve due to unit displaying F3e2 error code was inlet valve thermistor error. Replaced valve and ran diagnostic cycle. Checked for error code after cycle. Unit tested good

Near William St, Irondequoit, NY 14622
David L.

David L.

REFRIGERATOR KITCHENAID KSRG25FTSS01 The heater on the ice maker has failed preventing harvest. Coating on the mold is also coming off. Replaced ice maker and cycled power to the unit to reset the emitter board

Near Mt View Crescent, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL KSSC48QTS02 Replaced ice chute and motor due to air infiltration. Customer to monitor

Near Salt Rd, Webster, NY 14580
David L.

David L.

REFRIGERATOR KITCHENAID KFIS29BBMS00 Replaced compressor and evaporator due to unit not cooling

Near Seeley Rd, Williamson, NY 14589
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFF2258FEZ02 Customer had frost in freezer prior to visit. The frost was gone when I arrived. Found gaps between liner and cabinet. Caulked liner. Turned mullion heater on to prevent water dripping on gasket.

Near Alger Dr, Rochester, NY 14624
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL MEDB765FW0 Replaced console. Unit testing good.

Near Sharon Dr, Rochester, NY 14626
David L.

David L.

OVEN WHIRLPOOL WOS51EC0AS00 Replaced open high limit thermostat. Reinstalled unit for customer. ; dspstn on spec-tagged invntry: 1 WP4449751 THRMST-FIX

Near Emery Run, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced thermistor due to freezing temps in FF per Techline. Rechecked damper. Damper opening and closing. Customer to monitor

Near Spring Creek Cir, Rochester, NY 14612
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 No issues present.

Near Owens Rd, Brockport, NY 14420
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 No issues present

Near Owens Rd, Brockport, NY 14420
Shaiman C.

Shaiman C.

RANGE WHIRLPOOL WFE770H0FZ2 Heavy damage to frame; unable to repair.

Near Owens Rd, Brockport, NY 14420
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDF520PADM7 No issues present.

Near Owens Rd, Brockport, NY 14420
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW0 "Customer concerned about a grinding noise during agitation, & oil in the bottom of the basket. Could not recreate grinding noise, but oil residue was present on the pulley shield.; dspstn on spec-tagged invntry: 1 W11035751 GEARCASE"

Near Cook Rd, Hamlin, NY 14464
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB835DC0 "Customer states unit does not finish cycles; it gets to the spin cycle then the latch begins clicking. F5E3 F7E5 error codes stored; however, unit completed test cycle with no issues. Customer further described the intermittent issue. Suspecting a faulty lid lock. Replacing latch. ; ordrng 1 W10861642 (LATCH)"

Near Gardiner Ave, Rochester, NY 14611
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFT2976AEM00 Replaced gear that was broke on previous repair. The drawer tested good. ; dspstn on spec-tagged invntry: 1 W10633627 MOTOR-EVAPORATOR

Near Glendowan Terrace, Webster, NY 14580
Steve M.

Steve M.

RANGE WHIRLPOOL MGRS752BDW Found flames on burners going out on simmer. Adjusted flames up on simmer and the range tests good.

Near Scottsville Rd, Scottsville, NY 14546
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF997SDDM00 The deli control has shorted and causing the light and the dispensing to malfunction. Ordering pantry led and UI; rqstng P&A on 1 W10862400 (cntrl-elec) and 1 WPW10565996 (cntrl-elec)

Near English Rd, Rochester, NY 14616
Evan E.

Evan E.

DISHWASHER JENN AIR JDTSS246GP0 Customer stating that unit is running noisy. Checked for error codes. No codes were present. Customers concerns is that unit is much louder than normal. Custom tee has identical unit in kitchen also and stated when both are running the unit currently being serviced is much louder. Ran unit but could not hear noise customer is referring too. Customer to monitor issue and report back if issue persists; schdld next appmnt for 9/6 FRI !

Near Knickerbocker Rd, Pittsford, NY 14534
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX735SDBH02 Replaced left side gasket.

Near Long Wood Dr, Rochester, NY 14612
Evan E.

Evan E.

COOKTOP KITCHENAID KICU509XSS00 Customer stating unit is flashing F47 error code for cooktop error with communication between UI and IPC. Discovered that fuse had tested open on IPC board. Ordering fuse ; ordrng 1 WPW10328492 (FUSE 25A)

Near Tobey Ct, Pittsford, NY 14534
David L.

David L.

DISHWASHER WHIRLPOOL DU980QPDB6 Replaced valve and fitting due to unit not filling . Unit tested good

Near Hincher St, Rochester, NY 14612
Evan E.

Evan E.

RANGE AMANA ACF3355AW Customer stated that both right side burner were failing to light. Upon inspection discovered that both burners are failing. Right front burners ignitor is cracked causing burner not to spark. Unit will need to burner head due to old burner corroding and screws stripping. Unit will also need right rear burner head also due to ignitor corroding to burner head. Ordering burner heads ; ordrng 1 WP7504P109-60 (BURNER HEAD RF) and 1 WPY0315768 (BURNER HEAD RR)

Near Walworth Penfield Rd, Walworth, NY 14568
David L.

David L.

REFRIGERATOR AMANA ASD2522WRW06 Replaced ice door

Near Dale Rd, Rochester, NY 14625
David L.

David L.

REFRIGERATOR MAYTAG MFI2568AES Replaced reservoir due to leak. Left part with the customer. Pictures attached. Leak tested unit after repair.

Near Neuchatel Ln, Fairport, NY 14450
David L.

David L.

DISHWASHER WHIRLPOOL WDT780SAEM Unit still over sudsing customer is adding rinse aid every time and it’s spilling into the tub. Suggested replacing dispenser in case it is leaking. Customer denied repair ATEC warranty; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN

Near Hillsboro Cove Cir, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced control and valve due to no water unit testing good

Near Northfield Rd, Rochester, NY 14617
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Refrigerator not turning on . Diagnostics not working . Took UI out and reseated connections. Checked the drawer where the UI that controls the temp where the drawer is had some water inside unit from previous no cool and the ice had melted out of dispenser. Reseated connections at UI and drawer UI . Power cycled unit. Unit started working . Ran tested four and passed. Thermistors tested good . Sprayed dielectric grease on drawer UI to help prevent moisture issues . If problem persists order WPW10769076 drawer UI , UI control W10894103 and power supply WPW10624574 . Unit is now working as expected . Customer will monitor."

Near Clover St, Pittsford, NY 14534
Dave F.

Dave F.

RANGE WHIRLPOOL WEE745H0FH1 Replaced control due to not turning the bake element off after unit was used . Turned unit on . Put temp probe inside unit . Let it heat up . Turned unit off . Tested good . Control is covered under warranty.

Near Ridge Crest Dr, Victor, NY 14564
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL GX2FHDXVQ07 Gaskets are worn . Hot warm in going into freezer and having some build up . Ordering freezer gasket and fresh food door gaskets left hand and right hand .; rqstng P&A on 1 W10443315 (gasket-fip) and 1 W10830189 (gasket-fip) and 1 W10830287 (gasket-fip)

Near NY-488, Clifton Springs, NY 14432
David L.

David L.

DRYER WHIRLPOOL WED4850HW Unit is not heating because there is not proper voltageAt the receptacle. Customer will have to replace the circuit breaker. Flipped backer on and off and the dryer began to heat.

Near Eastbourne Rd, Rochester, NY 14617
Dave F.

Dave F.

WASHER WHIRLPOOL WTW5000DW2 "Replaced motor , actuator , capacitor, water valve , calibrated unit tested good"

Near Recreation Dr, Canandaigua, NY 14424
Evan E.

Evan E.

WASHER WHIRLPOOL WFW94HEXW0 Customer stated that unit would not unlock door and was flashing f6e1 error code. Code represent MCU failing to communicate with CCU. Followed tech sheet procedure checked harness for continuity and confirmed unit was receiving power at beginning of cycle. MCU is causing issue and will need to be replaced. Quoted customer to replaced MCU. Customer does not want to proceed at this time due to repair cost. Collecting service call fee

Near Kitty Hawk Dr, Pittsford, NY 14534
Steve M.

Steve M.

DISHWASHER WHIRLPOOL DU1300XTVB0 Found the drain line was broken in half by the cabinet. Ordering drain hose. ; ordrng 1 8269144A (drain hose)

Near Dartmouth St, Rochester, NY 14607
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFC302EBS00 Replaced the mullion and adjusted the door . The mullion was not hitting the correct spot so it wouldn't close the door right . Door is now closing as expected .

Near Coachlight Cir, Farmington, NY 14425
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDF320PADW1 F7E1 Error code . Heater tested open . Replaced . Heater . Tested unit . In diagnostics. Tested good .

Near W Main St, Shortsville, NY 14548
Dave F.

Dave F.

DRYER ROPER RGD4516FW0 Replaced thermostat. High limit and thermal cut off . Tested thermal fuse . Tested good . Vent tested good . Dryer is heating and advancing . If problem persists order W10857611 timer .

Near Allen Padgham Rd, Farmington, NY 14425
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Removed frost from Ff evaporator. Replaced cover. Ordering control to update software. Order water tube from isolation valve to dual valve due to nicked it during repair. ; ordrng 1 W11024492 (tube-water) and 1 W11024493 (tube-water)

Near Greenway Blvd, Churchville, NY 14428
David L.

David L.

REFRIGERATOR WESTINGHOUSE WRS576FIDM01 Brown wire at door hinge is broken preventing the ice maker from sensing temperature. Ordering door; rqstng P&A on 1 LW10669496 (dor-fip)

Near Ridge Rd, Williamson, NY 14589
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated that unit was dripping from left side of door. Removed door and watch unit run. Discovered that unit was dripping from vent on top left of door. Removed vent and discovered that gasket was not seated inside channel for gasket. Reseated gasket and reassembled vent. Ran unit again and could not replicate issue. Unit tested good

Near Pathway Ln, Webster, NY 14580
David L.

David L.

REFRIGERATOR MAYTAG MFX2676FRZ00 Unit is not cooling due to a frozen evaporator ordering cover and evaporator fan. Customer is already defrosting unit. ; ordrng 1 W11087438 (motor-evap) and 1 W11188493 (cover-evap)

Near Fuller Ave, Webster, NY 14580
Dave F.

Dave F.

DRYER WHIRLPOOL WED4815EW1 Dryer squeaking . Used kit 4392065 . Replaced both rollers . Pulley and belt . Tested unit . Tested good . Tested vent . Failed . Shortened the vent for customer. Tested vent again with tester. Unit is now passing vent test and working as expected .; used 1 4392065 (REPAIR KIT) from stock

Near N Bloomfield Rd, Canandaigua, NY 14424
Steve M.

Steve M.

DRYER WHIRLPOOL WGD5000DW3 Customer complained of start switch clicking and dryer turned off. It worked when I arrived. Ordering switch. ; ordrng 1 WPW10117655 (relay-pts)

Near Millard Ave, Livonia, NY 14487
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDF760SADM3 Unit is pouring water over door. No error codes are present. Ran unit on Multiple cycles unit was flooding front of door during pro scrub cycle. Suspecting that fill valve triac is shorted causing unit to leak. Ordering control ; ordrng 1 W11108143 (CONTROL )

Near Brighton St, Rochester, NY 14607
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced controls due to erratic cooling. Customer toMonitor

Near Stone Fence Rd, Rochester, NY 14626
Steve M.

Steve M.

WASHER ROPER WTW4816FW2 "Found lid lock not locking. Replaced lock. Found water valve leaking at hot water. Ordering valve. Pump is loud ordering pump. ; ordrng 1 W10919003 (pump-water) and 1 W11210459 (VALVE), used 1 W11307244 (LATCH) from stock"

Near Picket Line Rd, Nunda, NY 14517
Steve M.

Steve M.

DISHWASHER KENMORE 665.13473N412 Tested dishwasher. It passed all tests in diagnostics the water is under 90 degrees. Recommended customer increase water temp. The spray arm on the bottom was a little plugged. Opened holes and spray arm worked better.

Near Crawford St, Rochester, NY 14620
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Ice cubes are getting sticking in the separator. Replaced ice maker. Customer to monitor; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

Near Debbie Ln, Brockport, NY 14420
Shaiman C.

Shaiman C.

DISHWASHER KITCHENAID KDTE334GPS0 Front door damaged. Replacing front door. ; ordrng 1 W10909064 (ACCESS COVER ) and 1 W11165143 (FRONT PANEL )

Near Owens Rd, Brockport, NY 14420
Shaiman C.

Shaiman C.

DRYER ROPER RGD4516FW0 "Back & front panel, heater box, and cabinet must be replaced due to damage. ; ordrng 1 279980 (HEATER BOX) and 1 280043 (REAR PANEL ) and 1 8533643 (CABINET) and 1 W10248059 (FRONT PANEL)"

Near Owens Rd, Brockport, NY 14420
Shaiman C.

Shaiman C.

DISHWASHER MAYTAG MDB8989SHZ0 Tub must be replaced due to damage causing misalignment. ; ordrng 1 W10713320 (TUB ASSEMBLY )

Near Owens Rd, Brockport, NY 14420
Shaiman C.

Shaiman C.

RANGE WHIRLPOOL WFE505W0HS1 Replaced main harness and block. Unit testing good.

Near Genesee Park Blvd, Rochester, NY 14619
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW1 Replaced motor and control. Unit testing good.

Near Nory Ln, Rochester, NY 14606
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB765FW2 Customer states unit will not turn on. Was able to put unit into diagnostics and retrieve a F6E2 error code. Control and UI should be replaced. ; ordrng 1 W11135391 (CONSOLE)

Near Redman Rd, Brockport, NY 14420
Steve M.

Steve M.

DISHWASHER FRIGIDAIRE FPHD2491KF0 Quoted for pump replacement and adding side brackets. The customer er is going to decide to replace or repair. ; rqstng P&A on 1 5304475603 (bracket set) and 1 5304497818 (pump)

Near Wheatland Center Rd, Scottsville, NY 14546
Dave F.

Dave F.

RANGE WHIRLPOOL WFE540H0AW0 Trim on oven door is broken . Ordering part WPW10335331; ordrng 1 WPW10335331 (trim-vent)

Near NY-488, Clifton Springs, NY 14432
Steve M.

Steve M.

REFRIGERATOR GE GFE29HMEEES Found FF fan not running. Ordering fan and fan update module. ; ordrng 1 WR60X26866 (FAN) and 1 WR98R882802 (UPDATE MODULE)

Near Little John Way, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFW2055FRZ00 Found right hand Ff door has broken hinge receiver. Ordering door. The fan is not turning on. Ordering fan and thermistor. ; ordrng 1 LW10858417 (dor-fip) and 1 W10316760 (thermistor) and 1 WPW10464673 (motor-evap)

Near Monroe Ave, Rochester, NY 14607
David L.

David L.

DISHWASHER KITCHENAID KUDS35FXSS5 "Unit is shutting down due to a failing OWI quoted for sensor. Customer will contact us if they want to proceeds with the repair; rqstng P&A on 1 WPW10705575 (sensor), dspstn on spec-tagged invntry: 1 W10619006 LATCH"

Near Latta Rd, Rochester, NY 14612
Shaiman C.

Shaiman C.

DISHWASHER KITCHENAID KDPE234GPS0 New tub received was damaged. Ordering new tub. Left inner door with the machine. ; ordrng 1 WPW10681506 (TUB)

Near Owens Rd, Brockport, NY 14420
Steve M.

Steve M.

FREEZER FRIGIDAIRE FGHB2844LF4 241996357 main control. Tested refrigerator. All tests past. Good frost pattern. Customer complains of varying temps. ; ordrng 1 241996357 (board-main power)

Near Capron St, Rochester, NY 14607
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT730PAHZ0 F7E1 heater error code . Went into diagnostics tested wash pump . Is working good . Found the heater is not turning on in diagnostics. Tested power going from the control to the heater . Control is sending 120v as it should . Ordering part element W10518394 . ; ordrng 1 W10518394 (heater)

Near Claret Dr, Fairport, NY 14450
Evan E.

Evan E.

WASHER WHIRLPOOL MHW8630HC0 Customer stating that unit is squealing while filling at beginning of cycle. Checked for error codes. No codes were present. Ran diagnostic cycle. Could hear squealing during c01-c03 which is actuation of water valve. Ordering valve. ; ordrng 1 W11316255 (VALVE SINGLE ) and 1 W11316256 (VALVE DOUBLE )

Near Stablegate Dr, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW1 Replaced control and valves. Unit still won’t dispense water. 120v from board going to valves. New water valves are testing within ohm range. Tech line agent suggests replacing the whole water valve assembly. SR: 7725783533; ordrng 1 W11127357 (HOUSING ASSEMBLY )

Near Southampton Square, North Chili, NY 14514
Shaiman C.

Shaiman C.

WASHER AMANA NTW4516FW3 Cabinet is dented in the front. Cabinet must be replaced. Rescheduling to provide more time for the extensive repair. Left part with customer. ; schdld next appmnt for 9/10 TUE !

Near Longtrail Ln, Henrietta, NY 14467
Evan E.

Evan E.

DRYER MAYTAG MGD8200FW0 Did not have correct color UI on day of visit. Reordering correct color UI ; ordrng 1 W10916689 (UI)

Near Roder Pkwy, Ontario, NY 14519
Evan E.

Evan E.

REFRIGERATOR MAYTAG MFI2269FRZ03 Customer stating that top left corner is continually frosting up. Discovered that door gasket is not sealing properly against cabinet. Ordering new freezer gasket ; ordrng 1 WPW10443324 (DOOR GASKET )

Near Furnace Rd, Ontario, NY 14519
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 Found ice maker tray had gotten caught on fill tube and motor is open now. Ordering ice maker. ; ordrng 1 W10873791 (icemaker)

Near Honeoye Falls 6 Rd, Rush, NY 14543
Evan E.

Evan E.

COOKTOP WHIRLPOOL WCG75US0DB00 Customer is stating that burner was sparking during usage of cooktop. Stating that unit would spark every 2-3 mins. Ran all burners on high setting for 20 mins. Could not get burners to spark while flame was on. If there is an issue it is with spark module. Ordering module ; ordrng 1 W10475148 (SPARK MODULE )

Near Lincolnshire Rd, Webster, NY 14580
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTE334GPS0 "Found there adjusters had become brittle and are falling apart . Replacing both adjusters. Ordering parts ; rqstng P&A on 2 WPW10195839 (dishrack adjuster)s and 2 WPW10195840 (positioner)s and 2 WPW10250160 (clip)s and 2 WPW10250162 (cover)s and 2 WPW10546503 (adjuster)s and 1 WPW10588164 (housing) and 1 WPW10588165 (housing), dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"

Near Co Rd 41, Farmington, NY 14425
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Ice maker door chute is not shutting like it is supposed to and water is coming out . Ordering separator WPW10353552 . ; ordrng 1 WPW10353552 (separator)

Near Wayside Cir, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KSSO48QTB02 Ice maker is making good ice When arrived . Customer said that the ice maker dispenser shoot is freezing up and not allowing ice to come down . Ice chute door is closing as expected. Water dispenser is working . Checked gaskets made sure that they were sealing . Previous company replaced . Motor and door flap to ice dispenser . Also replaced control of user interface. . Found service pointers to possible issue W10549955 which is motor assembly which has been replaced . Also service pointer W10517411 . Has new ice maker cover inside the unit to help with clumping and that is what is happening .Ordering icemaker cover WPW10504754 . Also lower freezer temperature to -2. . Customer paid in full . ; ordrng 1 WPW10504754 (door-ice)

Near Barchan Dune Rise, Victor, NY 14564
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRT518SZFB00 Unit is not cooling . Fresh food section temp 49 . Freezer section 41 . Refrigerator needs sealed system work . Ordering evap W10836706 and compressor WPW10507886 . Evap leaked and compressor burnt out .; rqstng P&A on 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)

Near Churchville Riga Rd, Churchville, NY 14428
David L.

David L.

MW-HOOD COMBO MAYTAG MMV5219DE1 Fan is only working on two speeds due to control relay failure. Ordering board. Parts covered. ; ordrng 1 WPW10686546 (cntrl-elec)

Near Madison Terrace, Rochester, NY 14617
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Checked unit for abnormal noises. Customer was hearing refrigerant moving through the evaporator. Dampened metering device with permagum

Near Burning Brush Dr, Rochester, NY 14606
David L.

David L.

REFRIGERATOR MAYTAG MRT311FFFZ00 Replaced control and thermistors due to unit not defrosting. Customer to monitor; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER

Near Eagle St, Rochester, NY 14608
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW1 Customer states unit does not pass sensing; never dispenses water and won’t finish a normal cycle. No error codes stored. Water would not dispense in manual nor auto diagnostics. Control board and water valves should be replaced. ; ordrng 1 W11116592 (CONTROL) and 1 W11168740 (COLD INLET) and 1 W11168743 (HOT INLET)

Near Southampton Square, North Chili, NY 14514
Dave F.

Dave F.

WASHER MAYTAG MVWB855DC2 User interface not working or lighting up . Ordering UI W11112662 .bring control W11112664; rqstng P&A on 1 W11112662 (console)

Near Dutch Street Rd, Mount Morris, NY 14510
Dave F.

Dave F.

WASHER MAYTAG MVWC415EW2 Replaced motor .actuator and capacitor for not agitating . Calibrated unit and ran in auto diagnostics. Tested good .

Near Hook Rd, Farmington, NY 14425
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF57R18DM00 Quoted 548 for control thermistor and labor. Customer only had 61.00 for s/c unit is not defrosting. Customer will contact if they want to proceed with repair; ordrng 1 W11382530 (CONTROL243.10) and 1 WPW10383615 (thermistor40.15)

Near Fiesta Rd, Rochester, NY 14626
Dave F.

Dave F.

WASHER MAYTAG MVWB855DC3 Replaced lid lock . Control and water housing . Was going to replace the User interface. User interface that was ordered came damaged . Calibrated unit . Ran in auto diagnostics. Unit is working as expected . Tested UI button test and passed . If problem persists order W11112662

Near Ladyhawk Ln, Victor, NY 14564
Dave F.

Dave F.

RANGE KENMORE 362.7557169 Stove top and oven are not working . Found that the gas was turned off at the unit . Tested stove top . Tested good . Tester broiler and bake both are working . If any other problems occur order ignitor for bake WB13K21

Near French Rd, Rochester, NY 14618
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL AFD2535DEW Refrigerator is not coming . Compressor is running . Unit has no refrigerant . Quoted customer for job . Evap 12002041 And sealed system work . Customer will look into buy a new machine . Saved quote.

Near W Buffalo Rd, Churchville, NY 14428
Dave F.

Dave F.

DISPOSERS WHIRLPOOL KCDS075T2 Disposal leaking . Took pictures . Found the leak was coming from the coupler between the disposal and the sink .found the ring that goes around the coupler was off and the rubber was not seated well enough to stop water from leaking . The rubber piece that goes between the sink had an indent from the ring . Reinstalled unit . Tested for leaks . Tested good no leaks.

Near Chili Ave, Scottsville, NY 14546
Evan E.

Evan E.

DRYER WHIRLPOOL MED6630HW0 Customer stating that unit is dripping water from door at end of cycle. Upon inspection discovered that seal has tear in it causing unit not to seal properly. Ordering replacement seal ; ordrng 1 W11310035 (DOOR SEAL)

Near Dakeland Rd, Rochester, NY 14617
David L.

David L.

COOKTOP JENN AIR CVGX2423W Downdraft fan motor will not run. Voltage through switch. Motor is NLA refunding customer

Near Della Run, East Rochester, NY 14445
David L.

David L.

REFRIGERATOR FRIGIDAIRE FFHS2611PF9 Unit is leaking air through the freezer door. Referred to manufacturer so customer can get coverage.

Near Watersong Trail, Webster, NY 14580
David L.

David L.

REFRIGERATOR MAYTAG MFT2776FEZ00 Replaced evaporator cover and housing due to frosting. Removed ice from evaporator.

Near Schlegel Rd, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER KENMORE 665.13269K114 Customer stated that unit was not cleaning dishes or heating. Checked for error codes. Unit was displaying code 7-1 for no heat. Ran test cycle. Unit filled with water but never moved water through cabinet. Wash motor is failing. Quoted customer to replace wash motor. Customer does not want to proceed at this time. Collecting service call fee ; dspstn on spec-tagged invntry: 1 W10648041 VALVE

Near Upland Dr, Rochester, NY 14617
Evan E.

Evan E.

WASHER MAYTAG MTW5700TQ0 Customer stated that unit would not spin on casual cycle. Upon arrival set timer dial to spin on casual cycle. Unit would not spin. Test spin on normal. Unit would not spin. Inspected lid switch and discovered connection at lid switch. Reseated terminal and ran test cycle. Unit now spinning as it should. Unit tested good

Near Kings Ln, Irondequoit, NY 14617
Evan E.

Evan E.

WASHER MAYTAG MVWC565FW0 Customer stated that unit was dripping oil underneath and smelled a burning oil scent. Upon inspection discovered that gear case bearing had failed belt cover motor and pulley were covered in oil. Cleaned and removed all parts. Replaced gear case. Reassembled unit. Ran calibration cycle. Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11035751 GEARCASE

Near High St Ext, Fairport, NY 14450
Evan E.

Evan E.

DISHWASHER MAYTAG MDB8989SHZ0 Replacing dispenser due to unit dripping from dispenser due to bad seal on dispenser. Replaced dispenser and ran diagnostic cycle. Unit tested good

Near Rockingham St, Rochester, NY 14620
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB766FW1 Customer states unit won’t start. F3E2 F0E4 error codes stored. Water will not dispense in manual diagnostics. Replaced valves. Unit testing good. ; dspstn on spec-tagged invntry: 1 W11165546 VALVE

Near Hollow Hill Ln, Rochester, NY 14624
Shaiman C.

Shaiman C.

DISHWASHER MAYTAG MDB4949SHZ0 Unit would not fill with water. Replaced inlet valve. Unit testing good.

Near Mae Meadow, Rochester, NY 14624
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW6620HW0 Replaced control. Tech line agent states the leaking issue is caused by using too much soap. Unit testing good.SR: 7725752381

Near Deer Path, Honeoye Falls, NY 14472
Shaiman C.

Shaiman C.

DRYER AMANA NED4655EW1 Customer concerned about the timer not moving during timed dry and no heat. 240v not going to machine. Suggested customer to call an electrician before any repair could be made.

Near Lalanne Rd, Rochester, NY 14623
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW5620HW0 Customer states the unit makes a squeaking noise & displayed “OB”. F0E5 error code stored. Tested spin in manual diagnostics and a small clicking noise was present. Slightly leveled machine to repair the clicking noise. Unit testing good. Suggested customer to be mindful of the laundry load sizes. Unit testing good.

Near Old Well Rd, Rochester, NY 14626
Evan E.

Evan E.

DISHWASHER KITCHENAID KDPE234GPS0 Replacing heater due to knife handle making contact with heater causing handle to melt. Therefore heater was smoking while running. Replaced heater. Ran diagnostic cycle. Unit tested good

Near Peabody Cir, Penfield, NY 14526
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE204ESS4 Replacing wash motor due to unit displaying code 4-3 for wash motor not running. Replaced wash motor and ran diagnostic cycle. Unit tested good

Near Deer Haven Dr, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Customer wasn’t sure if fast ice was operating. Went over use and care with customer

Near W Wautoma Beach Rd, Hilton, NY 14468
Evan E.

Evan E.

OVEN KITCHENAID KEBC107KWH03 Customer stated that unit was not heating. Upon inspection discovered that bake relay on control board had a thermal even occur causing relay not to function. Part is no longer made therefore unit is not repairable. Collecting service call fee

Near Winona Blvd, Rochester, NY 14617
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC416FW0 Replaced agitator. Repair successful.

Near Carrington Dr, Rochester, NY 14626
David L.

David L.

DRYER WHIRLPOOL WED5200VQ1 Unit was not drying well due to a restricted vent. Shortened vent hose by 15 feet and removed unnecessary bends. Timer is not closing on time dry to heat. Customer was uninterested in repairing sense auto dry is functional.

Near Hamlin Parma Townline Rd, Hilton, NY 14468
Evan E.

Evan E.

WASHER MAYTAG MTW6600TQ0 Customer stated that unit was producing LD code for long drain. Upon inspection discovered that pump would only run intermittently during drain cycle. Replaced pump for this issue. Advised customer that unit will need bearing serviced due to machine sounding very loud while in spin / agitate. Customer would like pump replaced but not bearing. Tech is strongly encouraging that bearing is serviced soon. After replacing pump ran diagnostic cycle. Unit completed cycle as it should.

Near Kitty Hawk Dr, Pittsford, NY 14534
Evan E.

Evan E.

DRYER GE n/a Reinstalling vent due to vent falling while there to repair washer. Reinstalled vent. Unit tested good

Near Mt Hope Ave, Rochester, NY 14620
Evan E.

Evan E.

WASHER WHIRLPOOL MVWB766FW1 Customer stated that unit was not filling with water. Checked for error codes unit displaying F3e1 for water inlet temperature fault. Attempted to run test cycle. Unit would not fill during cycle. Replaced valve. Ran diagnostic cycle again. Unit tested good

Near Marsh St, Rochester, NY 14619
Evan E.

Evan E.

DISHWASHER WHIRLPOOL GU2500XTPQ3 Customer stated that unit was leaking from underneath. Upon inspection discovered that tub was beginning to rot and had formed small cracks in tub. This was causing leak. Customer does not want to proceed due to age of machine. Collecting service call fee

Near Cobb Terrace, Brighton, NY 14620
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KBFC42FTS07 Removed frost and frozen moisture from rails. Added grease The door tested good.

Near Long Meadow Cir, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS571CIHB00 Replaced main co troll and user interface for refrigerator acting erratic. Varying temperatures and lights not always coming on. The refrigerator tests good.

Near Shire Oaks Dr, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFT2776FEZ00 Found FF evaporator full of frost. Removed frost. Replaced fan and thermistors with harness kit. Found the defrost drain was leaking. Caulked around defrost drain at the cabinet. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS

Near Summit Crest Cir, Penfield, NY 14526
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KBFS22ECMS00 Replaced ice maker and damper for grinding gears in both. The refrigerator tests good

Near Orchard Park Blvd, Irondequoit, NY 14609
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB766FW1 "Customer concerned about unit occasionally not turning on and/or everything on the display freezing when selecting wash cycles. Unit would not respond to functions, could not get into diagnostics. Replaced console. Repair successful."

Near Loring Pl, Rochester, NY 14624
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4900BW0 "Unit makes a screeching noise during agitation, and grinds during spin. Grease residue is present under the machine and on the shield. Gearcase should be replaced. Customer declined further repair. ; dspstn on spec-tagged invntry: 1 W11035747 GEARCASE"

Near Meadowbriar Rd, Rochester, NY 14616
Evan E.

Evan E.

WASHER MAYTAG MVWX600XW0 "Customer stating that unit is not spinning out correctly. Last time issue occurred tech discovered that green and yellow wire at top of motor connector was damaged causing unit not to spin out and throw f7e1 code. Discovered that unit was having same issue with had come unseated from connector. Resisted connector and installed piece of insulation on wire to be sure wire does not come loose again. Called tech line to document findings. After running cycle discovered f3e2 error code for inlet thermistor being shorted. Ordering water valve SR: 7725740924; ordrng 1 W11158805 (HOUSING ASSEMBLY ), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"

Near William St, Irondequoit, NY 14622
Evan E.

Evan E.

COOKTOP WHIRLPOOL WFC310S0EW2 Rescheduling customer for Tuesday 9/3 ; schdld next appmnt for 9/3 TUE !

Near Culver Rd, Rochester, NY 14622
Dave F.

Dave F.

WASHER MAYTAG MVWB850WQ0 F51 RPS sensor fail error code .bearing failing is very loud. Quoted customer for job . Would need new bearing .Customer decided that they will look into getting new unit .; dspstn on spec-tagged invntry: 1 W10435302 BEARING

Near Waterford Rd, Walworth, NY 14568
Evan E.

Evan E.

DRYER MAYTAG MGDX655DW1 Customer stated that unit is not heating as it should. Upon inspection discovered that gas coils were opening valve as they should but not running burner for long enough period of time. Unit needs new gas coils. Ordering coils ; ordrng 1 WPW10328463 (GAS COIL VALVE)

Near Charissa Run, Rochester, NY 14623

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