We serviced a
KITCHENAID RANGE
Model KSGG700ESS7
Near Victor, NY 14564
Andres V
Job Details: 02/27/2024
Aligned the red lines on knobs to the lines on the bezel.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Rochester, NY 14606
Dave L
Job Details: 02/27/2024
Replaced clogged spray arms due to leak.
We serviced a
KITCHENAID MICROWAVE
Model KBHS109BSS00
Near Fairport, NY 14450
Andres V
Job Details: 02/27/2024
"Installed new control panel. I tested it out, unit is now responding to commands and working properly"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Pittsford, NY 14534
Andres V
Job Details: 02/27/2024
"Unit has F7E3 for motor not running, unit needs new sump and pump. ; ordrng 1 W11460945 (Sump and pump)"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW585BSV2WS
Near Utica, NY 13502
Chuck G
Job Details: 02/27/2024
"Replaced gearcase, pulley, belt, clutch, washer, cable ties, spring and control-programmed control to model personality 27. Unit passed all diagnostic tests. Unit tested good."
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Pittsford, NY 14534
Andres V
Job Details: 02/27/2024
"Unit had intermittent issues with lid lock. Checked it found it connection to be loose. Plugged it in all the way, unit is spinning out."
We serviced a
GE MICROWAVE
Model JNM3163DJ3BB
Near Brighton, NY 14618
Andres V
Job Details: 02/27/2024
"Replaced control and tested different functions. Fan, lights and keypad are all working properly"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Fulton, NY 13069
Anthony V
Job Details: 02/27/2024
Dryer will not even start up found that heating element is burnt out and burnt the wires all the way up too the block and also electric control Has no power to the board electric control w11133021 main harness w10901572 heating element wp3387747 customer had a brownout here a week ago which resulted in this issiue refrence# 7738562432 ; ordrng 1 WP3387747 (Heating element) and 1 W10901572 (Main harness) and 1 W11133021 (Electric control)
We serviced a
MAYTAG DISHWASHER
Model MDB5969SDE1
Near North Syracuse, NY 13212
Anthony V
Job Details: 02/27/2024
Customer cancelled at the door G@G was already there and repaired unit
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Marcellus, NY 13108
Anthony V
Job Details: 02/27/2024
Ran washer. Washer has grinding noise removed gearcase cover machine is covered in oil from gearcase ordering gearcase w114544734; ordrng 1 W11454734 (Gearcase)
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Baldwinsville, NY 13027
Anthony V
Job Details: 02/27/2024
Ran dryer and noticed that timer advances too fast not getting proper dry times ordering WPW10185992 timer ; ordrng 1 WPW10185992 (Timer)
We serviced a
GE WASHER
Model GTW335ASNN0WW
Near Oswego, NY 13126
Anthony V
Job Details: 02/27/2024
Replaced gearcase pulleys shifter clutch when I was installing gearcase noticed that one of the holes to sctrew bolt in on outer tub is stripped not allowing it too be tight outer tub is no longer available. Reference # 12365647
We serviced a
GE RANGE
Model JB256DM3BB
Near Utica, NY 13502
Chuck G
Job Details: 02/27/2024
"Burners not working. I tested all elements, switches, harness and terminal block & all tested good. I tested unit with 240v and all elements operated as intended. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rome, NY 13440
Chuck G
Job Details: 02/27/2024
"Customer stated that unit is not draining. Error codes F5E1, F8E1,F9E1, F7E7 & F6E3. After inspecting unit i found that the lid lock & bezel, harness and control tested bad. Drain pump is not receiving voltage and the lid is not locking. Also leveling feet were broken off-replaced feet. Ordering lid lock W11700916, bezel W11559688, lower harness W11591637, control W11557935 and harness clip WP90016; ordrng 1 W11700916 (Lid lock) and 1 W11559688 (Bezel) and 1 W11591637 (Lower harness) and 1 W11557935 (Control) and 1 WP90016 (Clip)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rome, NY 13440
Chuck G
Job Details: 02/27/2024
"ERROR CODE. WHEN CUSTOMER RECEIVED WASHER THERE WAS WATER AND ICE IN MACHINE. After inspecting unit i found no stored codes, unit passed all manual diagnostic testing. Gearcase & all related parts, valve, lid lock and drain pump all tested good. Unit tested good"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Canastota, NY 13032
Chuck G
Job Details: 02/27/2024
Unit leaking. Error code F8E4-float switch. After running a diagnostic cycle i confirmed that the unit is leaking at the sump. Ordering sump assembly W11416363; ordrng 1 W11416363 (Sump assembly)
We serviced a
WHIRLPOOL DRYER
Model MCE8000AYW
Near Cazenovia, NY 13035
Chuck G
Job Details: 02/27/2024
"Called/text customer 30 minutes prior to arrival, upon arrival no one was home"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ 0
Near Rochester, NY 14624
Dave L
Job Details: 02/27/2024
Found unit cleaning poorly due to sudsing. Rinseaid latch closing poorly. Adjusted latch. Removed suds. Customer to monitor
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Irondequoit, NY 14609
Dave L
Job Details: 02/27/2024
Replaced compressor due to a locked rotor.
We serviced a
GE RANGE
Model JGBP30BEA1WH
Near Rochester, NY 14609
Andres V
Job Details: 02/27/2024
Customer no longer wanted service
We serviced a
AMANA DRYER
Model NED4655EW1
Near Syracuse, NY 13204
Anthony V
Job Details: 02/26/2024
Ran dryer dryer found that thermal cutoff tested bad replaced 279816 truck stock cutoff and thermostat tested dryer unit tested good ; used 1 279816 (Thermal cutoff) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Syracuse, NY 13208
Anthony V
Job Details: 02/26/2024
Found that entire glass is shattered on lid ordering lid W11413336 ; ordrng 1 W11413336 (Lid)
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Syracuse, NY 13204
Anthony V
Job Details: 02/26/2024
Found a. Sharpie marker logged in cover too stater causing the stater not too turn Removed Sharpie and ran washer unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0J
Near Webster, NY 14580
Andres V
Job Details: 02/26/2024
"Spray arm was not on all the way, water was spraying out the middle"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Webster, NY 14580
Andres V
Job Details: 02/26/2024
Hi limit fuse popped and not letting voltage through to heating element. Unit needs new hi limit fuse. ; ordrng 1 W10900067 (Thermal cutoff with hi limit)
We serviced a
KITCHENAID OVEN
Model KSGG700EBS3
Near Walworth, NY 14568
Andres V
Job Details: 02/26/2024
Installed new DSI board and new ribbon on unit. Tested both bake and broil. Both are working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHW00
Near Rochester, NY 14624
Dave L
Job Details: 02/26/2024
Freezer door fill tube heater is open ordering door ; ordrng 1 LW11026426 (Door)
We serviced a
MAYTAG COOKTOP
Model MGC7430DS00
Near Rochester, NY 14625
Andres V
Job Details: 02/26/2024
"Burner flames where ok today on all burners, customer stated that it was burning yellow few days ago. Customer is to monitor them and take video if it does occur again."
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS6
Near Rochester, NY 14610
Andres V
Job Details: 02/26/2024
Diagnosed unit and found an excessive amount of suds while unit was washing that was causing leaks. I pointed out suds and recommended customer uses an afresh table to help clean out soap residue.
We serviced a
AMANA DRYER
Model NGD4655EW4
Near Rochester, NY 14606
Dave L
Job Details: 02/26/2024
Timer will not advance. Ordering timer; ordrng 1 W10857611 (Timer)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Rochester, NY 14621
Dave L
Job Details: 02/26/2024
"Unit has been severely damaged by rodents. Insulation, control and harness. Voided warranty ; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Irondequoit, NY 14617
Dave L
Job Details: 02/26/2024
Replaced dented tub. ; dspstn on spec-tagged invntry: 1 W11409866 TUB
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Webster, NY 14580
Dave L
Job Details: 02/26/2024
Replaced ice box fan and evaporator cover due to noise. Found defrost drain tube plugged and leaking. Cleared clog from tube.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Syracuse, NY 13205
Chuck G
Job Details: 02/26/2024
"Customer stated that the unit is not always starting, lid lock was previously replaced by another service provider. After inspecting unit i found no error codes, i ran a diagnostic cycle in which the unit operated as intended. I started a normal cycle and the lid did not lock & went sense to done, also found that the belt is slipping and cam not shifting fully. Ordering control W11543997, lid lock W11700916, cam W10721967, belt W11239857 and actuator W10913953; ordrng 1 W11700916 (Lid lock) and 1 W11543997 (Control) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Actuator)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Jamesville, NY 13078
Chuck G
Job Details: 02/26/2024
"I replaced vent motor. Gasket and door harness. I ran a diagnostic cycle in which the unit filled then displayed the F10E4 error and canceled the cycle. Ordering sensor W11410464, sump assembly W11416362, diverter disc W11662107, control W11629911 and harness W11568793. ; ordrng 1 W11410464 (Sensor) and 1 W11416362 (Sump assembly) and 1 W11662107 (Diverter disc) and 1 W11629911 (Control) and 1 W11568793 (Main harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Manlius, NY 13104
Chuck G
Job Details: 02/26/2024
"Customer stated that bin isnt sliding correctly and the drawer front has a broken. After inspecting unit i found that the right roller guide was missing causing a resistance with opening and closing bin-the drawer front has a broken tab so its not able to stay installed. Ordering crisper W10850377, crisper front WPW10688114 and roller guide WPW10248544; ordrng 1 W10850377 (Crisper) and 1 WPW10688114 (Crisper front) and 1 WPW10248544 (Roller guide)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG0W
Near Salina, NY 13090
Anthony V
Job Details: 02/26/2024
Took freezer temps freezer was 6 degrees with proper frost pattern. Refregerater was at 37 degrees found a bad thermister replaced thermister wpw10383615 truck stock checked before I left was coming down unitbtested good; used 1 Wpw10383615 (Thermister) from stock
We serviced a
KITCHENAID OVEN
Model KEBS209BSS01
Near Pittsford, NY 14534
Andres V
Job Details: 02/26/2024
Tech was assigned as a helper;
We serviced a
WHIRLPOOL 50#IM 15' FS
Model KUID308HPS00
Near Honeoye Falls, NY 14472
Dave L
Job Details: 02/26/2024
Replaced harness and control due to evap thermistor error. Customer to test when they are going to be home to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Rochester, NY 14618
Dave L
Job Details: 02/26/2024
Cleared plugged defrost drain and removed ice from freezer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Rochester, NY 14618
Dave L
Job Details: 02/26/2024
Door ordered was a different finish. Existing door just has a bad gasket. Ordering gasket. ; ordrng 1 WPW10355585 (Gasket)
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Syracuse, NY 13224
Chuck G
Job Details: 02/26/2024
Customer stated that the front left burner is not working. After inspecting the unit i found that an event happened that burnt the front left burner harness connection. Unit needs left front element W11396790 and receptacle 814399. Called safety and they are calling customer to inform him that Whirlpool will cover parts and he is responsible for labor. Safety will send over a new dispatch
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Syracuse, NY 13204
Chuck G
Job Details: 02/26/2024
Unit not heating. After inspecting unit i found that the igniter tested bad. Replaced igniter. Unit tested good ; used 1 12400035 (Igniter) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Syracuse, NY 13219
Chuck G
Job Details: 02/26/2024
Customer stated that every four days the led lights are going off and he has to reset the unit to get the lights back on. After inspecting unit ordering LED module kit W11683242 per SP W11460554 and FF evap fan/harness W11087438; ordrng 1 W11683242 (LED module kit) and 1 W11087438 (FF evap fan/harness)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Camillus, NY 13031
Chuck G
Job Details: 02/26/2024
"Customer stated that clothes are still coming out wetter than they should. Error code F7E1-tach missing. After inspecting unit i found that the actuator tested bad. I replaced actuator. Gearcase, suspension, basket and cam all tested good. Recalibrated control. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 WPW10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Camillus, NY 13031
Chuck G
Job Details: 02/26/2024
"Customer stated that unit is making a banging sound. Error code F0E2-over suds. After speaking with the customer and inspecting unit i found that the sound that the customer was hearing was the unit balancing the load going into a spin. I ran a diagnostic cycle in which the unit operated as intended. I explained to the customer about cycle selection, how to load the unit and how much HE detergent to use. Suspension and basket tested good. Unit tested good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA2
Near Clay, NY 13041
Anthony V
Job Details: 02/26/2024
Found that. Tub gasket is worn and ripped. Replaced tub gasket w11177741 truck stock. Ran dishwasher no leaks unit tested good; used 1 W11177741 (Gasket) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near East Syracuse, NY 13057
Anthony V
Job Details: 02/26/2024
Called customer and he advised me that its working. And no longer wants service
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Syracuse, NY 13212
Anthony V
Job Details: 02/26/2024
Ran dryer. Definitely a vibration took dryer apart and found a pencil stuck in the motor pulley. Removed obstruction ran dryer. With normal operation unit tested good called safety and advised of issue reference # 7738532083
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Syracuse, NY 13212
Anthony V
Job Details: 02/26/2024
Found. Bad actuater. That tested bad. Replaced actuater wpw10006355 truck stock ran washer unit tested good ; used 1 Wpw10006355 (Actuater) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL0
Near Baldwinsville, NY 13027
Anthony V
Job Details: 02/26/2024
Found that drainpump tested bad replaced drainpump. And also cleared a blockage in drain line. Ran unit. Unit drained like intended. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochester, NY 14618
Andres V
Job Details: 02/22/2024
Gasket was not sealing all the way around. Used heat gun to expand gasket and help it seal against unit. Gasket is sealing properly now.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Rochester, NY 14623
Andres V
Job Details: 02/22/2024
Theirs no gas hookup to fully be able to diagnose this unit. I did hook it up to power and tested all the burners. All burners are sparking and working properly.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Rochester, NY 14607
Andres V
Job Details: 02/22/2024
"Unit would not drain, cleared the water out and checked drain pump. Found a sock stuck inside pump causing it to clog. Cleared pump and tested it. Unit is working properly nowN"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Rochester, NY 14606
Andres V
Job Details: 02/22/2024
"Found evaporator covered in frost. I cleared all frost and saw that heating element was unplugged causing hearing element not to work. Plugged element back in, unit is working properly"
We serviced a
WHIRLPOOL DRYER
Model WGD9400SU0
Near Penfield, NY 14526
Andres V
Job Details: 02/22/2024
"Installed new control on unit. I tested it, unit is now running cycles properly."
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958FEZ02
Near Rochester, NY 14607
Andres V
Job Details: 02/22/2024
Found ice maker getting voltage but not turning. Replaced ice maker and cycled it. Ice maker is working properly ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBBL00
Near Brockport, NY 14420
Dave L
Job Details: 02/22/2024
Removed clog in defrost drain tube and removed ice from freezer bottom and evaporator drain pan.
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model DTS18ICSVRWW
Near Rochester, NY 14611
Andres V
Job Details: 02/22/2024
"Fan is seized, I turned fan with my finger which made it start turning but then stopped shortly after that. Unit needs new evap fan. Customer wants to look at his option so he's not sure about repair if he does call back order WR60X10172"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lysander, NY 13027
Chuck G
Job Details: 02/22/2024
Unit stopped heating again. After inspecting unit i found that the thermostat tested bad due to the vent hose being blocked and filled with water. I replaced thermostat and tested airflow without the vent hose attached and the unit passed. I explained to the customer that they need to have a vent hose & outside vent replaced. Unit tested good ; used 1 279816 (Cutoff) from stock
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Pittsford, NY 14534
Anthony V
Job Details: 02/22/2024
Found that. Plug fell out of capaciter. Reinstalled plug into capaciter ran washer
We serviced a
GENERAL ELECTRIC WASHER
Model HTW240ASK6WS
Near Pittsford, NY 14534
Anthony V
Job Details: 02/22/2024
Installed new pulley and clutch ran unit. Unit tested good
We serviced a
AMANA DRYER
Model NED4655EW1
Near Brockport, NY 14420
Dave L
Job Details: 02/22/2024
Replaced open cut off. Tested ok. ; used 1 279816 (Cut off) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4709PAB1
Near Rochester, NY 14618
Anthony V
Job Details: 02/22/2024
Found that when you push normal wash it jumps too heavy wash or light wash. Needs a panel control. Due too age of machine almost 12 years. They have declined repair. Gonna buy a new dishwasher
We serviced a
MAYTAG RANGE
Model MGR7700LZ4
Near Brockport, NY 14420
Dave L
Job Details: 02/22/2024
Dsi control will not power ignition. Ordering Dsi; ordrng 1 W11162730 (Dsi control)
We serviced a
WHIRLPOOL OVEN
Model WOD51ES4ES02
Near Rochester, NY 14624
Dave L
Job Details: 02/22/2024
Door skin separating from bottom and binding in hinge. Removed door panel brackets to move and adjust panel away from hinge. Door closes properly now.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB2
Near Irondequoit, NY 14617
Dave L
Job Details: 02/22/2024
Wiring harness is open at motor. Ordering harness; ordrng 1 W11590537 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Rochester, NY 14609
Dave L
Job Details: 02/22/2024
"Replaced control, sensor, and handle. Due to height temp."
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Rochester, NY 14620
Anthony V
Job Details: 02/22/2024
Customer states that dryer had no power. Found F2E1 error code for a stuck button. reset board cleared error codes. dryer heated fine ran like intended unit tested good
We serviced a
GE WASHER
Model GTW465ASN3WW
Near Rochester, NY 14609
Anthony V
Job Details: 02/22/2024
Found that lidlock was broke installed. Lidlock WHO8X32657 and bezel WHO1X31220 supplied by square trade ran washer unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Webster, NY 14580
Dave L
Job Details: 02/22/2024
Found significant leak from fitting behind refrigerator. Water supply to the refrigerator has leaked and caused damage to floor and ceiling below. Pics attatched.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Rochester, NY 14622
Dave L
Job Details: 02/22/2024
Replaced user interface due to unit not accepting commands
We serviced a
GE MICROWAVE
Model JNM3163DJ4BB
Near Rochester, NY 14612
Dave L
Job Details: 02/22/2024
Replaced panel due to unit starting on its own.
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near Rochester, NY 14626
Dave L
Job Details: 02/22/2024
Customer is getting dispatch from extended warranty. Freezer Door harness is broken
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Clay, NY 13090
Chuck G
Job Details: 02/22/2024
Replaced console and UI. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Clay, NY 13090
Chuck G
Job Details: 02/22/2024
Customer stated that unit is not working. Error code F7E1-tach missing. After inspecting unit i found that the belt had jumped off the pulley shredding it. I replaced belt. I ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 WPW10006384 (Belt) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Clay, NY 13041
Chuck G
Job Details: 02/22/2024
Replaced sump assembly. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Clay, NY 13090
Chuck G
Job Details: 02/22/2024
Replaced dispenser. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Syracuse, NY 13207
Chuck G
Job Details: 02/22/2024
"Customer stated that they have a strange Oder coming from the unit. After inspecting unit i could verify the Oder as a chemical smell i could not find the source as the unit is empty, i used a refrigerant leak detector and the result was no leaks found. Called Techline SR 7738529066. They suggested i replace the evap fan. Ordering evap fan WP2315539; ordrng 1 WP2315539 (Evap fan)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Macedon, NY 14502
Anthony V
Job Details: 02/22/2024
Found. That user interface. Inner screw for UI was loose.Repaired. Plastic control that was peeling. reglued it back in place
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Macedon, NY 14502
Anthony V
Job Details: 02/22/2024
Found that wire was off drainpump reinstalled wire unit tested good
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HW0
Near Cicero, NY 13039
Chuck G
Job Details: 02/22/2024
Replaced turntable motor. Unit tested good
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Fayetteville, NY 13066
Chuck G
Job Details: 02/22/2024
Customer stated that unit is going from sense to done. No codes. I ran a diagnostic cycle in which the unit operated as intended. I then ran a normal cycle in which the unit went from sense to done. I recalibrated control then started another normal cycle in which the unit started without any issues. i asked customer to monitor and if the issue continues order lid lock W11670519 and control W11627413. Customer will monitor. Unit tested good
We serviced a
GE RANGE
Model JGBS86SP2SS
Near Syracuse, NY 13203
Chuck G
Job Details: 02/22/2024
Replaced control. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14624
Dave L
Job Details: 02/20/2024
"Replaced cam and actuator due to grinding noise during agitation. Customer o monitor ; used 1 WPW10006355 (ACTUATOR), and 1 W10721967 (CAM) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Rochester, NY 14624
Dave L
Job Details: 02/20/2024
Unit will not spin or agitate due to an open motor capacitor req capacitor ; rqstng P&A on 1 W11395618 (Cap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Rochester, NY 14606
Dave L
Job Details: 02/20/2024
Repaired wire to defrost heater. Tested ok. Customer to monitor after 24 hours
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Rochester, NY 14616
Dave L
Job Details: 02/20/2024
Replaced latch provided by square trade due to unit not locking . Tests ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2772HEZ00
Near Rochester, NY 14616
Dave L
Job Details: 02/20/2024
"Replaced heater and ice maker due to lost position error. Customer to monitor after 24 hours. ; ordrng 1 W11658802 (Ice maker), dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER"
We serviced a
GE WASHER
Model GTW465ASN9WW
Near Rochester, NY 14626
Dave L
Job Details: 02/20/2024
Spoke to techline again about symptoms. Software has a safety that will energize valve twice if lid is left open for prolonged periods of time. Customer confirmed lid is being left open. Checked for errors. None. Reset personality id. Customer to monitor.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Oswego, NY 13126
Anthony V
Job Details: 02/20/2024
Installed new dryer drum supplied by whirlpool. W10899578 ran dryer unit tested good 33 minute drive time
We serviced a
GE REFRIGERATOR
Model GTE18GTNRWW
Near Red Creek, NY 13143
Anthony V
Job Details: 02/20/2024
Found that mouse chewed wires on the compressor and power cord. Ordering harness WR55X31301 used the customers bathroom.while in the house And had too drive down the road. To-do everything on tablet no internet customer does not have WiFi ; ordrng 1 WR55X31301 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08K
Near Hamlin, NY 14464
Dave L
Job Details: 02/20/2024
Defrost sensor is not read by control. Ordering sensor and harness. ; ordrng 1 WPW10384183 (Thernistor) and 1 W11559968 (Fan) and 1 W11650660 (Harness)
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB11
Near Utica, NY 13501
Chuck G
Job Details: 02/20/2024
Customer stated that unit is not cooling. After inspecting unit i found that the freezer temp was 69-evap has no frost pattern indicating a leak. Compressor drawing .48 amps. Ordering compressor W11582579; ordrng 1 W11582579 (Compressor) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11506635 (Access valve) and 1 W11504420 (8/6) and 1 W11504416 (8.5/6) and 1 W11504445 (5/4) and 2 W11504449 (4/2)s and 1 W11562258 (Evaporator) and 1 W11504419 (8/7)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Utica, NY 13502
Chuck G
Job Details: 02/20/2024
Customer stated that unit is not making ice or dispensing water. After inspecting unit i found that the unit is getting water. Valves tested bad. Replaced duel valve WPW10279866 and inlet WPW10238100. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MB0
Near Rome, NY 13440
Chuck G
Job Details: 02/20/2024
"Unit is new in the packaging, customer states that unit was slammed off the truck. Glass door shattered and the bottom broiler drawer is dented. Unit needs glass door, drawer liner and bottom broiler drawer (black) ; rqstng P&A on 1 W10874825 (Broiler drawer blk) and 1 W10446851 (Broiler drawer liner)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE08
Near Cazenovia, NY 13035
Chuck G
Job Details: 02/20/2024
"Customer stated that deli drawer and light switch is broke & gaskets are falling off. I verified all issues. After inspecting unit i replaced light switch, i reinstalled gaskets, FF gasket would not seal. The deli drawer tracks are broke along with the trim on top shelf that the tracks attach to. Ordering glass shelf WPW10704017, track right WPW10468556, track left WPW10468555 and FF gasket BLK W11240749; ordrng 1 W11240749 (FF gasket BLK) and 1 WPW10704017 (Glass shelf) and 1 WPW10468556 (Track right) and 1 WPW10468555 (Track left)"
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Syracuse, NY 13215
Anthony V
Job Details: 02/20/2024
Found that blower wheel and idler pulley tested bad ordering WE03X31620 idler pulley WE17X24535 motor blower assembly ; ordrng 1 WE03X31620 (Idler pulley) and 1 WE17X24535 (Motor bl8wer assembly)
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Syracuse, NY 13205
Anthony V
Job Details: 02/20/2024
Found that drum support were bad. Installed repair kit 4392065 truck stock unit tested good ; used 1 4392065 (Repair kit) from stock
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Clay, NY 13090
Anthony V
Job Details: 02/20/2024
Installed new electric control. Ran washer. Unit tested good 10 minutes drive time