Service History 22 - Appliance Tec

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Marion, NY 14505

James

Job Details: 01/12/2022

Unit was dented out of box and never connected to house. Called techline sr7732709818. They said to replace cabinet. ; ordrng 1 WPW10250884 (Panel) and 1 W10596395 (Cabinet)

We serviced a

KITCHENAID DISHWASHER

Model KUDK03FTSS0

Near Scottsville, NY 14546

Steve

Job Details: 01/12/2022

"Replaced main control for heater relay not closing causing heater circuit error code that was preventing operation. ; dspstn on spec-tagged invntry: 1 WPW10084141 CNTRL- ELEC , used 1 Sh15 (Shipping) from stock"

We serviced a

MAYTAG DRYER

Model MGDE400XW1

Near Honeoye Falls, NY 14472

Steve

Job Details: 01/12/2022

Replaced rollers and idler with kit for noisy operation. The dryer tests good; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

We serviced a

WHIRLPOOL DRYER

Model WED4800BQ1

Near Sodus, NY 14551

James

Job Details: 01/12/2022

Drum stays still while belt rotates around it. Roller and belt worn. Replaced dryer repair kit and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ

Near Fairport, NY 14450

Steve

Job Details: 01/12/2022

Replaced ice maker for no ice production. The ice maker tests good; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER

We serviced a

MAYTAG WASHER

Model MHW8630HC3

Near Sodus Point, NY 14555

James

Job Details: 01/12/2022

Unit not dispensing load and go tested motor in diagnostics and no soap is dispensing. Cleared hoses going to load and go dispenser and retested. Unit dispensing soap properly. Customer is to monitor if problem persists replace W11322884

We serviced a

KITCHENAID 50#IM 18' FS

Model KUID508HPS00

Near Williamson, NY 14589

James

Job Details: 01/12/2022

"Unit off. 122v to control with 0v to ui. No neatral at transformer. Ordering control, ui and transformer. ; ordrng 1 W11325205 (Ui control) and 1 W11034363 (Control) and 1 WPW10485951 (Transformer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Ontario, NY 14519

James

Job Details: 01/12/2022

Icemaker didn't cycle for several days and now ice is freezing into clumps. Removed ice cover and its full of frost. Suspect icemaker is splashing when filling and freezing everything. Replaced icemaker and removed frost. Icemaker cycled on its own. Told customer to monitor for about a week if ice is freezing together.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Pittsford, NY 14534

Steve

Job Details: 01/12/2022

"Found motor error code on dishwasher and customer stated it would fill but not run. Only drain would work. Quoted for motor. Customer is calling manufacturer for assistance. ; rqstng P&A on 1 W11087376 (Motor sumo) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR"

We serviced a

WHIRLPOOL DRYER

Model WET4027HW1

Near Rochester, NY 14612

Dave L

Job Details: 01/12/2022

Dryer is only getting voltage on l1 l2 reads o vac customer to contact a qualified electrician to service power supply.

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Rochester, NY 14616

Dave L

Job Details: 01/12/2022

Customer concerned with water temperature. The customer measured 88 degrees in the tub on hot setting. This is the expected temperature drop from 110 at the thermistor when filling into a cold tub. Water valve thermistor at 66k ohms at room temperature. Testing ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Geneva, NY 14456

Dave F

Job Details: 01/12/2022

Unit has F9E1 long drain error . Drain pump wires were broken . Fixed drain pump wires . Tested unit .unit tested good .

We serviced a

WHIRLPOOL DRYER

Model WED8000DW1

Near Webster, NY 14580

Evan

Job Details: 01/12/2022

"Customer stated that unit was producing noise while in use. Found that idler pulley was seized causing issue. Used repair kit and replaced rollers, belt and pulley. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HZ1

Near Webster, NY 14580

Evan

Job Details: 01/12/2022

Replacing control due to unit showing f6e1 code for units temperature going over range. Replaced control. Tested unit. Ran preheat to 350. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near Rochester, NY 14626

Dave L

Job Details: 01/12/2022

Dispenser drawer is broken on left side and rusting. Ordering dispenser. ; ordrng 1 W10919352 (Dispenser)

We serviced a

MAYTAG WASHER

Model MVWC360AW0

Near Rochester, NY 14626

Dave L

Job Details: 01/12/2022

Customer was concerned with wash performance. Found unit operating normally. Calibrated and went over use and care with the customer

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Penfield, NY 14526

Evan

Job Details: 01/12/2022

Customer stated that unit was not spinning out correctly. Found that drive hub teeth had worn away causing issue. Replaced drive hub. Tested unit. Ran diagnostic cycle. Unit tested good ; used 1 W10528947 from stock

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14611

Evan

Job Details: 01/12/2022

Customer stated unit would not dry. Found that door switch tab was broken causing issue. Ordering switch ; ordrng 1 WPW10237959 (Lid switch)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Rochester, NY 14619

Evan

Job Details: 01/12/2022

"Customer stated that unit has been spinning items out as it should But noticed that spin speed setting is continually turning off each time a new cycle is started. Tech discovered that after cycle is finished and unit is powered down when selecting new cycle spin speed will be off. Ordering console ; ordrng 1 W11319991 (Console), dspstn on spec-tagged invntry: 1 W11322903 CNTRL- ELEC"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FSO

Near Pittsford, NY 14534

Steve

Job Details: 01/12/2022

"Found the user interface and display both not functioning and no lights on on ui. The ui would not respond to touch. The hinges are also over extended on door that maybe causing hot air to get into ui and control area. Quoted for main control, ui , display and hinges. Service fee covered on 107603; rqstng P&A on 1 W10885068 (User interface) and 1 W11122852 (Display) and 1 W10885069 (Main Control) and 2 WPW10440013 (Hinge)s and 1 Sh15 (Shipping)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAE00

Near Irondequoit, NY 14609

Steve

Job Details: 01/12/2022

Ordering pad for to sensitive causing water and ice to turn on randomly. ; ordrng 1 WPW10370592 (Pad)

We serviced a

FORD VAN

Model TRANSIT CONNECT

Near Rochester, NY 14621

Steve

Job Details: 01/12/2022

Glass repaired mr glass

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Geneva, NY 14456

Dave F

Job Details: 01/12/2022

Unit not cooling no frost pattern compressor is running and is pulling .3 amps . Low side pressure is -26 . Filled unit with 140 psi of nitrogen . Couldnt find any leaks on the fittings . Called techline SR 7732711974 Techline said to spray around the liner and mullion . Did see some bubbles coming from there . Techline said that there is a leak in the cabinet. Told techline that I am going to put a charge in the unit to keep the customer going he agreed . Unit is now cooling for now . Unit deem unrepairable .

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW04

Near Phelps, NY 14532

Dave F

Job Details: 01/12/2022

Replaced freezer door and door gasket . Unit is now sealing as expected .

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Phelps, NY 14532

Dave F

Job Details: 01/12/2022

F8E1 long fill error code . Unit is trying to get hot water but customer does not have hot water hooked up . Advised unit needs the hot water to function correctly. Customer is going to try the tap cold setting and see if the unit will work fine and if not will get hot water to unit . Calibrated unit and unit tested good .; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

AMANA DRYER

Model NED4655EW1

Near Newark, NY 14513

Dave F

Job Details: 01/12/2022

Replaced felt seal for the drum . Tested unit . Motor is very loud and shuts off after running for a certain time . Ordering motor and blower ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)

We serviced a

AMANA RANGE

Model ACR4303MFB5R

Near Clifton Springs, NY 14432

Dave F

Job Details: 01/12/2022

Cooktop says its still on but no burners are on . Issue with the left rear burner ordering control . Switch and element. .; ordrng 1 WP3148952 (switch-inf) and 1 W11536794 (Control) and 1 W11396792 (Element)

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW0

Near Palmyra, NY 14522

Dave F

Job Details: 01/12/2022

Control panel display has failed and can no longer see the numbering .ordering control W11546066; ordrng 1 W11546066 (Control)

We serviced a

WHIRLPOOL DRYER

Model WED4900XW2

Near Palmyra, NY 14522

Dave F

Job Details: 01/12/2022

"Timer is worn out and unit doesnt turn on unless you mess with it to start . Ordering new timer WP8566184; ordrng 1 WP8566184 (timer), dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Canandaigua, NY 14424

Dave F

Job Details: 01/12/2022

Unit not agitating . Found unit has nidec actuator. Replaced actuator and calibrated unit . Ran auto diagnostics unit tested good.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14606

Dave F

Job Details: 01/10/2022

Unit came dispatched for the dryer . Dryer isnt the issue its the washer . Found F7E1 basket speed fault . F7E7 motor fault error code . Tested unit in diagnostics unit tested good . Calibrated unit . Machine is running good . Did find customer has non HE soap advised need HE soap could be over suds the unit causing the clothes to be extra wet . drain tube is good and unit is getting hot and cold water Unit tested good .

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Hilton, NY 14468

Dave L

Job Details: 01/10/2022

"Replaced evaporator, compressor and RTV due to no cooling. Replaced broken deli harness. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11504431 COUPLER BR 7.5X5 and 1 W11504415 COUPLER BR 8.5X8 , used 1 W10874835 (RTV) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Rochester, NY 14606

Evan

Job Details: 01/10/2022

Unit had the faulty heater bushings; replaced with a new heating element. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL RANGE

Model KFGC506JSS01

Near Honeoye Falls, NY 14472

Steve

Job Details: 01/10/2022

Found reverse polarity at outlet causing ignitors on cooktop to constantly spark when any burner is on. Left preordered part with customer.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Victor, NY 14564

Steve

Job Details: 01/10/2022

"Found no lights and refrigerator not running, unplugged led board and unit began operating, ordering led board; ordrng 1 W10804160 (Led power board) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 WPW10675033 CNTRL- ELEC"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS0

Near Livonia, NY 14487

Steve

Job Details: 01/10/2022

"Removed some plastic that may have been cause of smell and calibrated oven, operating as expected"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Rochester, NY 14608

Dave F

Job Details: 01/10/2022

Unit had water in it when I arrived . Found that the wire to the drain pump was broken . Repaired wire and tested unit In diagnostics. Unit tested good . If problem persists order W11405459 lower harness

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ08

Near Hilton, NY 14468

Dave L

Job Details: 01/10/2022

Mullion was disconnected at upper hinge. Was a simple adjustment to secure mullion. Testing ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBW03

Near Spencerport, NY 14559

Dave L

Job Details: 01/10/2022

Replaced jazz board due to defrost issue. Unit testing ok.

We serviced a

MAYTAG DISHWASHER

Model MDB7949SDZ0

Near Brockport, NY 14420

Dave L

Job Details: 01/10/2022

Unit is not filling intermittently. Dispenser is leaking rinse aid. Ordering valve control and dispenser; rqstng P&A on 1 W10861000 (Dispenser) and 1 W10906430 (Control) and 1 WPW10327249 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Hamlin, NY 14464

Dave L

Job Details: 01/10/2022

Ice maker thermistor has failed. Ordering ice maker; ordrng 1 W11546935 (Ice maker)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADB3

Near Rochester, NY 14626

Evan

Job Details: 01/10/2022

Did not have intended part for todays visit. Ordering wash motor ; ordrng 1 W11025157 (Sump & motor)

We serviced a

AMANA WASHER

Model NFW5800HW2

Near Hilton, NY 14468

Evan

Job Details: 01/10/2022

Replaced bellow due to original bellow ripping. Replaced bellow and ran test cycle. Unit is not spinning out correctly. Confirmed that unit has up to date software. Ordering suspension for vibration ; ordrng 4 W11316766 (Suspension)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Rochester, NY 14612

Evan

Job Details: 01/10/2022

Customer stated that unit was not producing ice again. Found that fill tube was frozen causing issue. Thawed line and tested unit in diagnostic. Unit now filling as it should. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model WGD49STBW2

Near Rochester, NY 14616

Evan

Job Details: 01/10/2022

Customer stated that unit was producing noise. Found that belt was worn thin and roller was seized causing issue. Used repair kit to replace all parts. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Irondequoit, NY 14617

Evan

Job Details: 01/10/2022

Replacing gear case and wash plate due to unit producing a running noise while in spin. Replaced all parts listed. Ran diagnostic cycle. Unit completed cycle as it should. Unit tested good ; used 1 W10902814 (Wash plate) from stock

We serviced a

MAYTAG DRYER

Model MGD6230HW0

Near Irondequoit, NY 14617

Evan

Job Details: 01/10/2022

Customer stated that noise is coming from motor area while running. Found that unit was causing excessive vibration. Tightened blower housing and reassembled unit and tested. Could not replicate noise once doing so. Unit tested good ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER

We serviced a

WHIRLPOOL WASHER

Model MHW6630HW0

Near Rochester, NY 14609

Evan

Job Details: 01/10/2022

Customer stated that unit was not spinning out correctly. Unit would not go into diagnostic initially. Unplugged unit and cycled power and tested again. Ran test 12 on diagnostic cycle. Unit spin out as it should. Found that spin speed is turning itself off in normal cycle. Adjusted settings so that spin speed will stay in same position each time.If issue persists control will need to be replaced. Unit currently under ATEC WARRANTY W11322883-control $298.00

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Rochester, NY 14616

James

Job Details: 01/10/2022

"Icemaker not cycling due to broken harness at lower hinge. Reattached wire with quick connect and cycled icemaker in Diagnostics. Need door. ; rqstng P&A on 1 LW11202405 (Door), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW0

Near Rochester, NY 14616

James

Job Details: 01/10/2022

Unit dead. Disconnected control and reconnected with no loads. 121v with proper polarity. Need control. ; schdld next appmnt for 1/12 WED !

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Rochester, NY 14616

James

Job Details: 01/10/2022

Unit not draining due to glass in pump. Cleaned pump and tested drain cycle twice. Unit functions properly.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Pittsford, NY 14534

Steve

Job Details: 01/10/2022

"Found pedestal leveling leg lock nuts not tightened causing machine to get out of level and not spin out properly. Leveled machine and tightened lock nuts, washer operated as expected."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Henrietta, NY 14467

Dave F

Job Details: 01/10/2022

F4E3 motor fault error code . Replaced wash sump and tested unit . Unit tested good .

We serviced a

WHIRLPOOL WASHER

Model MHW3505FW0

Near Ontario, NY 14519

James

Job Details: 01/10/2022

Customer cancelled once arrived at house. ; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH

We serviced a

KENMORE DISHWASHER

Model 665.13023K110

Near Scottsville, NY 14546

Steve

Job Details: 01/10/2022

"Replaced door switch, door seal and vent gasket for dishwasher not finishing a cycle"

We serviced a

MAYTAG RANGE

Model MES8800FZ1

Near Macedon, NY 14502

James

Job Details: 01/10/2022

Replaced bake element and tested. Unit functions properly.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Penfield, NY 14526

Dave F

Job Details: 01/10/2022

Dryer vent is plugged on the unit . Customer needs to get venting cleaned . Customer instruct .

We serviced a

KENMORE DISHWASHER

Model 665.15685791

Near Rochester, NY 14625

Dave F

Job Details: 01/10/2022

Unit not running when turned on has power going to it . Tested door switch tested good . Reseated the door switch connections and unit started working again . Could use new door switch kit 4318273 . Customer is going to look for a new machine if it fails again .

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS

Near Henrietta, NY 14467

Steve

Job Details: 01/10/2022

"Found seized pump motor causing no wash, ordering pump; ordrng 1 W11414076 (Pump)"

We serviced a

AMANA REFRIGERATOR

Model AFI2538AES

Near Rochester, NY 14625

Dave F

Job Details: 01/10/2022

customer no longer needs service .

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL4

Near Webster, NY 14580

Dave F

Job Details: 01/10/2022

Found the diverter motor is leaking . Unit needs new sump . Ordering sump WPW10605057 ; ordrng 1 WPW10605057 (pump and motor assy)

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Penfield, NY 14580

James

Job Details: 01/10/2022

"Unit overheating and heater vent burned and warped so now its sharp. Tested vent and heater. Cleaned blower. On medium, drum is 242 degrees. On low, its 220. Unit going off in high limit. Need operating thermostat and heater due to possible damage. Need new heater box. ; rqstng P&A on 1 WP8541818 (Heater box) and 1 WP3977767 (Tstat) and 1 279838 (Element) and 1 279816 (Tstat kit)"

We serviced a

WHIRLPOOL RANGE

Model GCI3061XB01

Near Webster, NY 14580

James

Job Details: 01/10/2022

Replaced module and display. Ui communication error. Rechecked harness and problem remains. Installed original ui and tested with a pot of water. Unit functions properly.

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ2

Near Pittsford, NY 14534

Steve

Job Details: 01/10/2022

Replaced tub suspension for washer getting out of balance

We serviced a

WHIRLPOOL DRYER

Model WED5620HW

Near Pittsford, NY 14534

Steve

Job Details: 01/10/2022

"Found restricted dryer vent, advised customer to replace vent hood and to run dryer without Ecoboost selected."

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ00

Near Webster, NY 14580

Dave F

Job Details: 01/10/2022

Moisture is building in the freezer section . Customer also mentioned unit is freezing veggies . Adjusted the temperature to recommended and adjusted the freezer to max cool . Customer will monitor unit . Unit tested good .

We serviced a

CROSLEY RANGE

Model CREE3861TWA

Near Webster, NY 14580

James

Job Details: 01/10/2022

Left side elements stuck on. Tested unit and it is functioning now. Elements and receptical are good. Need switches. ; schdld next appmnt for 1/13 THU !

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Rochester, NY 14613

Dave F

Job Details: 01/10/2022

Lid was broken on the left hinge . Replaced lid due to not being able to close it and start machine . Ran unit in auto diagnostics. Unit tested good .

We serviced a

MAYTAG WASHER

Model MHW5500FW SEE

Near Fairport, NY 14450

Steve

Job Details: 01/10/2022

"Found drain pump would not shut off and gave F08 E03. Performed diagnostic test and reset unit, washer operated normal after. Quoted for pressure sensor and control board.; rqstng P&A on 1 WPW10448876 (Pressure sensor) and 1 W11201286 (Appliance control unit)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM704EBS0

Near Pittsford, NY 14534

Steve

Job Details: 01/10/2022

"Checked and found water leaking from diverter. Replaced motor assembly, no leaks; used 1 Sh15 (Shipping) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Rochester, NY 14626

Evan

Job Details: 01/05/2022

Customer just received unit and they wanted the burner caps installed. Customer could not provide proof of purchase as the unit is missing the front left burner cap. Customer is going to contact Whirlpool to obtain the missing burner cap.

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Sweden, NY 14420

Dave L

Job Details: 01/05/2022

Unit would not agitate due to a failed actuator. Replaced actuator. Calibrated and tested ok. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Macedon, NY 14502

Dave F

Job Details: 01/05/2022

Unit had nidec actuator and shift arm came out of the cam . Replaced actuator calibrated unit and ran auto diagnostics unit tested good.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB00

Near Ontario, NY 14519

James

Job Details: 01/05/2022

"Unit not cycling icemaker. Thermistor open in Diagnostics. Lost continuity on black wire once it goes into door. Need door. ; rqstng P&A on 1 LW11038915 (Door), ordrng 1 Sh, states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Rochester, NY 14616

Evan

Job Details: 01/05/2022

Customer stated that impeller cap has broken causing issue. Ordering cap ; ordrng 1 W11050804 (Impeller cap)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Rochester, NY 14626

Evan

Job Details: 01/05/2022

Customer stated that unit was leaking from underneath. Found hole in interior drain hose and also hose running from pump to tub. Replaced both hoses. Unit is no longer leaking but clip on pump that mounts to tub is broken and unit is also missing front feet. Ordering drain pump and ; ordrng 1 W11396717 (Drain pump) and 2 WPW10687506 (Feet)s

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Marion, NY 14505

Dave F

Job Details: 01/05/2022

Screw that holds the agitator in came out . The top dogs were also out . Reinstalled dogs and loctite the screw and tightened . Ran auto diagnostics and calibrated unit. Unit tested good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Rochester, NY 14626

Evan

Job Details: 01/05/2022

Customer stated that unit was not washing correctly. Found that spray arm was not attached correctly causing issue. Reattached lower spray arm and ran diagnostic cycle. Unit completed cycle as it should. Unit now washing as designed. Unit tested good

We serviced a

MAYTAG DRYER

Model MEDX655DW

Near Brockport, NY 14420

Dave L

Job Details: 01/05/2022

Replaced thermal fuse due to unit not heating. Venting is completely clogged and will need to be serviced. Vent penetrates through roof. ; used 1 Wp3392519 (Fuse) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAH00

Near Rochester, NY 14624

Steve

Job Details: 01/05/2022

Replaced drain pan in fresh food for slow drain and leaking water into cabinet under deli drawer

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ00

Near Rochester, NY 14626

Dave L

Job Details: 01/05/2022

"Door would not close completely on the lower right side of freezer door due to a small crack near hinge. Replaced door. ; ordrng 1 W11477033 (Door), dspstn on spec-tagged invntry: 1 W11477033 DOOR"

We serviced a

WHIRLPOOL WASHER

Model WFW9750WW01

Near Rochester, NY 14620

Steve

Job Details: 01/05/2022

"Replaced door latch for F22 error code, washer checks good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV04

Near Palmyra, NY 14522

Dave F

Job Details: 01/05/2022

Replaced control and diffuser. Unit tested good .

We serviced a

WHIRLPOOL WASHER

Model WFW9050XW00

Near Rochester, NY 14625

Steve

Job Details: 01/05/2022

"Found coin and toothpick in drain cleaning, could not recreate problem."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Irondequoit, NY 14617

Evan

Job Details: 01/05/2022

Customer stating that unit is producing a squealing noise. Found that noise is coming from gear case internally. Gear case will need to be replaced. Ordering gear case ; rqstng P&A on 1 W10870913 (Gearcase)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Rochester, NY 14626

Dave L

Job Details: 01/05/2022

"SR7732654463 installed drier and process tube. found large refrigerant leak behind freezer/fresh food mullion. Contacted techline to document as unrepairable. Video of leak available upon request. ; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11504416 COUPLER BR 8.5X6 , and 3 WPW10143759 DRIER-UV DYE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Rochester, NY 14616

Dave L

Job Details: 01/05/2022

Ice container is cracked ordering ice container ; ordrng 1 W10850492 (Ice container)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ03

Near Ontario, NY 14519

James

Job Details: 01/05/2022

Dropped off part

We serviced a

AMANA DISHWASHER

Model ADB1400AGS1

Near Sodus, NY 14551

James

Job Details: 01/05/2022

Replaced heater element and tested diagnostics. Unit functions properly.

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW1

Near Sodus, NY 14551

James

Job Details: 01/05/2022

Unit not draining. Found terminal loose on drain pump. Reconnected pump and tested. Unit functions properly. If problem persists replace pump assembly

We serviced a

KITCHENAID DISHWASHER

Model KDTE304DSS0

Near Sodus, NY 14551

James

Job Details: 01/05/2022

Replaced control and element. Ran diagnostics cycle successfully. Unit functions properly.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL5

Near Marion, NY 14505

James

Job Details: 01/05/2022

"Unit not draining. Found water drains to sink very slowly and drain pump overheating. Removed drain hoses and verified they are clear. Replaced drain pump and tested. Unit no longer opening check valve at drain loop. Need drain hose. Left unit uninstalled. ; ordrng 1 WPW10545278 (Check loop), dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"

We serviced a

MAYTAG RANGE

Model MES8800FZ1

Near Macedon, NY 14502

James

Job Details: 01/05/2022

Unit heats on broil but not bake. Found bake element melted. Need element. ; ordrng 1 W10779716 (Element)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Rochester, NY 14609

Evan

Job Details: 01/05/2022

Customer stating that unit is not running. Found that incoming voltage was not adequate. Unit should be receiving 240v and is only receiving 120v. There is an issue with breaker not sending correct voltage to outlet. Unit itself tested good. Collected service cal fee

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near East Rochester, NY 14445

Steve

Job Details: 01/05/2022

"Replaced upper oven ignitor, sensor and main control for inconsistent oven temperature.; dspstn on spec-tagged invntry: 1 12400035 IGNITOR"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Rochester, NY 14626

Dave L

Job Details: 01/05/2022

Found both door hinges were bent preventing door closure. Unable to bend back into place. Customer has a 5 year extended warranty through Home Depot and would like to go through them first before proceeding.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14612

Dave L

Job Details: 01/05/2022

Replaced dented panel

We serviced a

WHIRLPOOL OVEN

Model WFE361LVB0

Near Webster, NY 14580

James

Job Details: 01/05/2022

Replaced lf infinite switch and tested on different settings. Element is cycling properly.

We serviced a

AMANA WASHER

Model NFW5800HW2

Near Palmyra, NY 14522

Dave F

Job Details: 01/05/2022

F9E1 Long drain error code . Found the drain pump filter was clogged . Customer can not get to drain put filter . Cleaned filter cleared error codes ran auto diagnostics. Unit tested good .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ

Near Fairport, NY 14450

Steve

Job Details: 01/05/2022

"Found ice at mouth of fill tube causing water to splash over into ice bin turning ice into block of ice. Removed ice obstruction, fills good now."