Service History 22 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 09/22/2022

"Customer concerned about weak cooling in fridge. Found frost buildup inside freezer cavity and thawed out. Tested bimetal sensor, heater energized. Ordering harness and control board for repair.; ordrng 1 W11524653 (Harness/Bimetal)"

We serviced a

MAYTAG WASHER

Model MHW4100DW0

Near Brighton, NY 14610

Ray Benedetto

Job Details: 09/22/2022

Wrong ACU. Reordering Control Board. ; ordrng 1 W11029154 (Control Board)

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFE01

Near Rochester, NY 14619

Ray Benedetto

Job Details: 09/22/2022

"Fridge not cooling. Excessive ice buildup in freezer section blocking air vent. Defrosted ice and frost. Thermistor reading true and evap fan running. Energized heater, working correctly. Door seals sealing properly. Unit has full frost pattern. Customer will monitor."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Bloomfield, NY 14469

Jeremy

Job Details: 09/22/2022

Customer stated she could not start a cycle. Sensing light was blinking on arrival indicating cycle was paused. Pressed start button and unit began filling. Checked and found no stored error codes. Washer is operating as expected.

We serviced a

WHIRLPOOL DISHWASHER

Model KUDD01DPPA1

Near Victor, NY 14564

Jeremy

Job Details: 09/22/2022

Unit is not fully draining. Checked and found drain impeller on rotor is damaged causing slow drain. Ordering rotor.; ordrng 1 WP8194092 (Rotor) and 1 Sh15 (Shipping)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS

Near Fairport, NY 14450

Josh Henchen

Job Details: 09/22/2022

"Replaced pump and motor assembly due to not operating. Ran diagnostic optical cycle, functions properly. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"

We serviced a

WHIRLPOOL DRYER

Model WED7120HW1

Near Fairport, NY 14450

Josh Henchen

Job Details: 09/22/2022

Replaced control and thermistor to dryer. Ran diagnostic cycle checked good. No codes. Ran normal cycle dryer is heating and running as expected. Dryer checks good.; dspstn on spec-tagged invntry: 1 WP8577274 THERMISTOR

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS4

Near Hilton, NY 14468

Dave L

Job Details: 09/22/2022

ReplacedBroken rack adjuster. Part under ATEC warranty ; used 1 Wpw10546503 (Adjuster) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Hilton, NY 14468

Dave L

Job Details: 09/22/2022

Found magnet on slider detached causing basket engagement failure. Replaced clutch slider. Tested ok. ; used 1 W10734521 (SLIDER) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3Y

Near Hamlin, NY 14464

Dave L

Job Details: 09/22/2022

"The unit will not complete cycles due to transmission leaking onto motor and actuator. Ordering Gearcase. Actuator, cap cam, belt, and motor; rqstng P&A on 1 W11454734, ordrng 1 W10890624 (Motor), rqstng P&A on 1 W10913953 (Actuator) and 1 W10721967 (Cam), ordrng 1 W11239857 (Belt), rqstng P&A on 1 W11428524 (Cap)"

We serviced a

JENN AIR RANGE

Model JGS8860BDP

Near Pittsford, NY 14534

Jeremy

Job Details: 09/22/2022

"Replaced oven control for no voltage to bake ignitor. Found bake ignitor is also bad, replaced ignitor, unit checks good.; used 1 12400035 (IGNITOR) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW06

Near Brockport, NY 14420

Dave L

Job Details: 09/22/2022

Found the compressors discharge tube making contact with the cabinet and causing a noise. Adjusted tubing. Noise went away.

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW2

Near Rochester, NY 14611

Josh Henchen

Job Details: 09/22/2022

Customer stated washer fills and drained. Explained that her drain pipe needed to be raised to stop it from forcing water down the drain. Customer will call plumber. Washer checks good.

We serviced a

MAYTAG DRYER

Model MGD5630HW3

Near West Henrietta, NY 14586

Ray Benedetto

Job Details: 09/22/2022

"Strong natural gas smell coming from interior of unit. Called Techline SR7734647196, recommended to order valve/burner assembly. Lid has dent on it. Customer requests that door side be switched. Safety dept notified SR7734623520.; ordrng 1 WPW10208383 (Top Lid) and 1 280119 (Burner Assembly/Valve)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE104KPS0

Near Brockport, NY 14420

Dave L

Job Details: 09/22/2022

Dishwasher will not clean. Wash motor will kit run. 0vac to motor. Ordering control and sump.; ordrng 1 W11505998 (Control) and 1 W11460945 (Sump)

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HV0

Near Rochester, NY 14619

Josh Henchen

Job Details: 09/22/2022

"Called Techline SR#7734550639, referred me to W10622771 in service matters, also stated unit needs a new ignitor due to the appearance of an old ignitor. Ordering new ignitor WPW10324262 and regulator W10861656.; ordrng 1 WPW10324262 (IGNITOR) and 1 W10861656 (Regulator)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GBS0

Near Brockport, NY 14420

Dave L

Job Details: 09/22/2022

Removed debris from lower spray arm that was preventing it from spinning. Tested ok.

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS07

Near Syracuse, NY 13224

Doug Balcom

Job Details: 09/22/2022

Customer states there is a scratch on the door. Ordering a door assembly and badge. ; ordrng 1 W11206157 (Door assembly) and 1 W11178521 (Badge)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near East Syracuse, NY 13057

Doug Balcom

Job Details: 09/22/2022

Customer states they broke a glass and can't find the broken glass. Removed broken glass from unit ran test cycle no codes. unit is operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Syracuse, NY 13206

Doug Balcom

Job Details: 09/22/2022

Customer states refrigerator warm. Found ice built up on evaporator fan the evaporator was clear. Found icemaker detached from wall preventing freezer door from closing all the way. Defrosted fan and removed icemaker at customer request since they have no water to the refrigerator. Unit is operating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near East Syracuse, NY 13057

Doug Balcom

Job Details: 09/22/2022

Customer states unit only fills and drains water will not wash. Found bad wash pump. Ordering sump assembly and sensor.; rqstng P&A on 1 W11085683 (Sump assembly) and 1 W11084121 (Sensor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Syracuse, NY 13212

Doug Balcom

Job Details: 09/22/2022

Customer states refrigerator warm. Found evaporator frosted up. Ordering thermistor.; ordrng 1 WPW10384183 (Thermistor)

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW2

Near Rochester, NY 14616

James

Job Details: 09/22/2022

Unit wouldn't start and made burning smell. Reinstalled belt and tested burner. Verified vent is clear. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Rochester, NY 14612

James

Job Details: 09/22/2022

Replaced control and compressor turned on. Customer is to monitor.

We serviced a

WHIRLPOOL WASHER

Model WFC7500VW2

Near Rochester, NY 14616

James

Job Details: 09/22/2022

Unit intermittent to spin. Tested drain and spin and motor starts and stops abruptly. High speed not functioning in Diagnostics. Tachometer issue in motor. ; ordrng 1 Sh15 and 1 WPW10192987 (Motor) and 1 WPW10192965 (Mcu jic)

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Rochester, NY 14612

James

Job Details: 09/22/2022

Unit stays in sensing cycle. No errors. Diagnostics passed. Hot cold reversed. Corrected hoses and calibrated. Tested normal cycle. If problem persists replace W11124710

We serviced a

KITCHENAID REFRIGERATOR

Model KFRR507HBS00

Near Brockport, NY 14420

Dave L

Job Details: 09/22/2022

Replaced shorted upper led module. Tested ok. ; used 1 W10695459 (MODULE) from stock

We serviced a

KENMORE DRYER

Model 110.67042600

Near Webster, NY 14580

Andres

Job Details: 09/22/2022

"Customer stated dryer was not heating. I diagnosed unit found heating element to have no continuaty, unit needs new element. Also lint screen grilled is warped and theirs stuff getting caught and going into blower.; ordrng 1 8544771 (Heating element) and 1 8544723 (Lint screen grille)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Hilton, NY 14468

Dave L

Job Details: 09/21/2022

Replaced ice maker that would. It cycle. Tested ok in diagnostics. ; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14625

Josh Henchen

Job Details: 09/21/2022

"Customer stated dishwasher worked for 3 days then completely stopped. Checked and found ground wire not connected, unit is recieveing 120V. No power to control, ordering control W11462458.; ordrng 1 W11462458 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVQ01

Near Rochester, NY 14623

Ray Benedetto

Job Details: 09/21/2022

"Customer concerned about watery ice. Door seals sealing correctly. Dispenser opening and closing properly. Replaced light bulb in fridge. Ice bucket difficult to remove. Ordering shaft, grease and seal per Service Pointer W10462779.; rqstng P&A on 1 WP2188917 (Shaft) and 1 WP2198628 (Seal) and 1 WP2315559 (Sleeve) and 1 WP542638 (Grease), used 1 8009 (Light Bulb) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Penfield, NY 14526

Andres

Job Details: 09/21/2022

Customer stated ice was still getting jammed in the chute which would cause flap to be left open and create frost. When I was there ice dispenser was working properly but customer says that sometimes it does and doesn't. We've replaced various parts in this refrigerator and theirs no more parts to replace that goes with this issue. I tried to call techline to get this noted but they were in training and unavailable. I suggested customer calls customer service to let them know issue is still going on. I left customer the SR number so she can refer it to whirlpool.

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Rochester, NY 14620

Josh Henchen

Job Details: 09/21/2022

"Customer stated lid lock just flashing. Checked and found F5E1,F5E2,F5E3,F2E1. Found door latch jammed open. Reset door lock, lid locks correctly. Ran diagnostic checks good. Washer checks good."

We serviced a

KITCHENAID RANGE

Model KSIB900ESS1

Near Churchville, NY 14428

Ray Benedetto

Job Details: 09/21/2022

Induction cooktop shutting off in middle of cycle. Consulted with Techline SR7734641987. Determined to be either a problem with IPC or User Interface. Ordering parts for repair.; rqstng P&A on 1 W10886867 (IPC Board) and 1 W11208294 (User Interface)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near Webster, NY 14580

Andres

Job Details: 09/21/2022

Customer had one of the lights go out in the fresh food section. I looked up part number and checked to see if it was van stock but it is not. Ordering new LED light.; ordrng 1 W11462342 (LED light)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, NY 14612

James

Job Details: 09/21/2022

Replaced doors and badge.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Irondequoit, NY 14622

Andres

Job Details: 09/21/2022

"Customer stated unit was not draining. I put unit into a diagnostic mode and checked error codes. I found code F7E1 for basket speed fault. I ran a diagnostic cycle I noticed that unit would not agitate or spin all I heard was a humming noise. I took a resistance reading on the capacitor and found an OL, unit needs new capacitor. ; ordrng 1 W11428524 (Capacitor)"

We serviced a

JENN AIR RANGE

Model JDS9860CDB01

Near Rochester, NY 14616

James

Job Details: 09/21/2022

Lh burners will not ignite. Model tag inaccessible. Igniter cap is missing. Cant get part individually. Need burner module. ; ordrng 1 74010760 (Burner) and 1 Sh15

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near North Chili, NY 14514

Ray Benedetto

Job Details: 09/21/2022

Ice maker not working. Ice maker would not harvest in test mode. Found severed wire on left freezer door. Will need freezer door to repair.; rqstng P&A on 1 LW11038917 (Freezer Door (Black Stainless))

We serviced a

MAYTAG DRYER

Model MGDX655DW2

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/21/2022

Replaced door switch for intermittent operation. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Irondequoit, NY 14617

James

Job Details: 09/21/2022

Unit not defrosting. Thermistor open in Diagnostics. Thermistor at 5.5k ohms. 0v to thermistor. Open circuit from control. Harness issue. Called techline. Sr7734639630 unit non repairable.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Hamlin, NY 14464

Dave L

Job Details: 09/21/2022

Replaced Gearcase and hub due to unit not spinning. Calibrated and tested ok. ; dspstn on spec-tagged invntry: 1 W10528947 HUB

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Webster, NY 14580

James

Job Details: 09/21/2022

Timer not advancing on sensor cycle and overheating. Tested vent. Replaced timer and control. Tested sensor on low medium and high. Heat is cycling and timer is advancing.

We serviced a

JENN AIR RANGE

Model JES1750FS0

Near Webster, NY 14580

James

Job Details: 09/21/2022

Unit beeps and resets. No display. 238v to unit. Found corrosion on main control. Ordering control and console. ; ordrng 1 W10919303 (Console) and 1 W11295990 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKW0

Near Irondequoit, NY 14609

Josh Henchen

Job Details: 09/21/2022

"Customer stated F6E1 code came on. Checked and found you couldn't enter diagnostic. Tried to reseed connections and lost all power to UI, which is peeling from surface. Unit needs new UI cover W11460909, UI housing W11460909 and Control W11462458.; ordrng 1 W11460909 (Console cap) and 1 W11460962 (Housing UI) and 1 W11462458 (Control)"

We serviced a

MAYTAG DISHWASHER

Model PDC3600AWE

Near Rochester, NY 14609

Josh Henchen

Job Details: 09/21/2022

"Customer stated he found water at bottom of dishwasher. Checked and found no leaks from drain pump, fill valve, or Sump assembly on dishwasher, functions as expected. Dishwasher checks good."

We serviced a

MAYTAG WASHER

Model MVWB865GW

Near Brockport, NY 14420

Dave L

Job Details: 09/21/2022

Replaced lid that was preventing washer from latching; dspstn on spec-tagged invntry: 1 W11259006 LID

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW01

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/21/2022

"Found frost building on suction line to compressor causing water to drip into base on onto floor. Even frost pattern across evaporator. Unit is overcharged, ordering compressor, drier, evaporator and associated fittings.; rqstng P&A on 1 WPW10143759 (DRIER-UV DYE) and 1 W10750851 (Compressor) and 1 W11506635 (Access valve) and 2 W11504415 (8.5/8)s and 2 W11504416 (8.5/6)s and 2 W11506619 (8NK)s and 2 W11506621 (6 NK)s and 2 W11504436 (5/1.8 NR)s and 2 W11504445 (5/4)s and 2 W11504420 (8/6)s and 2 W11506623 (5 NK)s and 2 W11504422 (8/2.2mm)s and 2 W11504423 (8/2mm)s and 1 W11504424 (8/1.8mm) and 1 W10858281 (EVAPORATOR)"

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near Brockport, NY 14420

Dave L

Job Details: 09/21/2022

ReplacedConsoleDue to f-6e-1 error. Tested ok. 60 month P&l warranty

We serviced a

AMANA REFRIGERATOR

Model AFI2539ERM01

Near Rochester, NY 14621

Andres

Job Details: 09/21/2022

Customer stated unit stopped producing ice so he bought a new ice maker. When icemaker arrived he thought he got the wrong one and was unsure on how to put it together. He had me put ice maker together. I place ice maker back in it's cavity and cycled it. Ice maker called for water.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Farmington, NY 14425

Jeremy

Job Details: 09/21/2022

"Replaced ignitor and oven valve, unit checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW00

Near Rochester, NY 14606

Andres

Job Details: 09/21/2022

Customer stated unit was not cooling in the fresh food section. I diagnosed unit found freezer is working properly but fan is blowing very slowly and the cold air is not making it down to the fresh food section. Ordering new fan. ; ordrng 1 WP2315539 (Evap fan motor) and 1 W10837577 (Handle)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Victor, NY 14564

Jeremy

Job Details: 09/21/2022

"Customer stated laundry is not spinning out. Found F0E5 error for off balance load. Found washer is unlevel and tub is leaning to right side. Adjusted leveling legs so washer is level and tub is centered in cabinet. Ran diagnostic cycle, unit checks good."

We serviced a

MAYTAG WASHER

Model MVWX655DW

Near Pittsford, NY 14534

Jeremy

Job Details: 09/21/2022

"Replaced gearcase, cam and belt for stripped splines on transmission shaft. Ran calibration, unit checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Spencerport, NY 14559

Dave L

Job Details: 09/21/2022

Replaced control due to broil relay being stuck closed. Tested oven at 350. Tested ok

We serviced a

WHIRLPOOL DISHWASHER

Model DU850SWKB0

Near Ontario, NY 14519

James

Job Details: 09/21/2022

"Door will not close. Found screw backed out of bracket, contacting door. Tightened screw and verified operation."

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW

Near Rochester, NY 14625

Josh Henchen

Job Details: 09/21/2022

"Customer stated washer stopped working on colors with soak. Checked and found F8E1, Ran diagnostic functions properly. Found low water pressure due to area advised that when doing laundry don't run water in other places. Washer checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Walworth, NY 14568

James

Job Details: 09/21/2022

Recharged unit and tested. Freezer began cooling. Customer is to monitor for 24hrs.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Rochester, NY 14624

Ray Benedetto

Job Details: 09/21/2022

Replaced drain hose. Tested with self-diagnostic. No leakage.

We serviced a

MAYTAG RANGE

Model MER8600DE0

Near Fairport, NY 14450

Josh Henchen

Job Details: 09/21/2022

"Customer stated not heating adequately, taking to long to preheat. Checked and found no codes, temp gun after 30 mins was at 335 degrees. Turned up temp by 20 degrees and tested again at 325 degrees after 15mins. If problem persists customer will need new control WPW10655832.; rqstng P&A on 1 WPW10655832 (Cntrl)"

We serviced a

WHIRLPOOL RANGE

Model KSGG700ESS3

Near Pittsford, NY 14534

Jeremy

Job Details: 09/21/2022

Installed bezels on new control panel.

We serviced a

KITCHENAID REFRIGERATOR

Model KSF26C4XYY03

Near Rochester, NY 14620

Ray Benedetto

Job Details: 09/21/2022

Replaced damper. Door opens and closes properly. Tested in diagnostic. Water would not fill to ice maker. Ordering fill tube and valve for further troubleshooting.; ordrng 1 W10816480 (Fill Tube) and 1 WPW10341320 (Water Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFW2055FRZ03

Near Rochester, NY 14606

Dave L

Job Details: 09/21/2022

Customer states frost wasBuilding in freezer on products. Frost is gone now. Verified door seals

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Rochester, NY 14606

Andres

Job Details: 09/21/2022

"Customer stated that she locked UI then unlocked it and when she did unit would not dispenser ice or water. I unplugged unit then plugged it back in, dispenser started working."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Fairport, NY 14450

Josh Henchen

Job Details: 09/21/2022

"Replaced pump and Sump assembly due to not washing dishes. Tested dishwasher, all functions properly. Dishwasher Checks good.; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Penfield, NY 14526

Ray Benedetto

Job Details: 09/21/2022

"Thawed out ice from behind evap cover. Part needed, Control Board, already ordered. Will follow-up with customer when part is available.; O-emld tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SDM0

Near Rochester, NY 14616

Dave L

Job Details: 09/21/2022

Heater had popped out of its front clip causing poor wash and dry results.Fainted heater. ATEC warranty; dspstn on spec-tagged invntry: 1 WPW10705575 SENSOR-OWI

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 09/21/2022

"Replaced ice maker. Cycled and filled, operating normal.; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER"

We serviced a

WHIRLPOOL FREEZER

Model WRS588FIHZ04

Near West Henrietta, NY 14586

Jeremy

Job Details: 09/21/2022

"Customer stated unit is not cooling. Verified compressor operation and thermistors in diagnostics. Only frost on evaporator is at cap tube. Ordering compressor, evaporator, drier and associated lok ring couplers.; ordrng 1 WPW10143759 (DRIER-UV DYE) and 1 W11557671 (Compressor) and 2 W11504415 (8.5/8 NR MS 00)s and 2 W11504431 (7/5 NR MS 00)s and 2 W11506619 (8 NK MS 00)s and 1 W11566897 (Evaporator) and 2 W11504448 (5/1.8 NR AL 00)s and 2 W11506620 (8 NK AL 00)s and 1 W11109499 (Drier) and 2 W11504433 (6/4 NR MS 00)s and 2 W11504447 (5/1.8 NR MS)s"

We serviced a

MAYTAG WASHER

Model MHW5630HW

Near Pittsford, NY 14534

Jeremy

Job Details: 09/21/2022

Customer stated unit making loud noise and shaking a lot during spin. Found back left leveler to be loose and unit is out of level. Adjusted leveler and tightened lock nut. Unit runs as expected. Customer to monitor and record video if problem returns.

We serviced a

MAYTAG WASHER

Model LSE7804ACM

Near Rochester, NY 14612

Dave L

Job Details: 09/21/2022

Found tub rusting at suspension and leaking. Customer is going to replace

We serviced a

KENMORE STACKED LAUNDRY

Model 110.88762793

Near Rochester, NY 14607

Andres

Job Details: 09/21/2022

"Replaced dog agits. Agitator now workings properly.; O-emld tckt , states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Hilton, NY 14468

Dave L

Job Details: 09/21/2022

Replaced ice maker that would. It cycle. Tested ok in diagnostics. ; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Hilton, NY 14468

Dave L

Job Details: 09/21/2022

Replaced deli harness parts with controls per tech line. Customer to monitor

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Auburn, NY 13021

Doug Balcom

Job Details: 09/21/2022

Customer states unit only fills and drains. Ran test cycle found wash motor not running. Ordering sump assembly and sensor. ; ordrng 1 W11025157 (Sump assembly) and 1 W11084121 (Sensor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Walworth, NY 14568

James

Job Details: 09/20/2022

"Replaced compressor and filter. Need refrigerant to recharge unit. ; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11504431 COUPLER BR 7.5X5 , 2 W11506621 COUPLER BR 6 , and 2 W11506635 VALVE 1/4"

We serviced a

KITCHENAID WASHER

Model KAWS850LQ2

Near Irondequoit, NY 14609

James

Job Details: 09/20/2022

"Unit only agitates in one direction, gears are stripped inside gearcase. Ordering gearcase and motor coupler. ; ordrng 1 3360629 (Gearcase) and 1 Sh15 and 1 285753A (Coupling)"

We serviced a

WHIRLPOOL WASHER

Model WTW8500BC0

Near Rochester, NY 14608

James

Job Details: 09/20/2022

"Parts nla unit non repairableHinge arm seized into hinge on lh side. Lid is rusted through and dropping rust into tub. Need lid, hinges, arm, and bleach bezel. Pictures attached ; rqstng P&A on 1 W10551837 (Top) and 1 W10521038 (Bezel) and 1 WP8563964 (Arm)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Hamlin, NY 14464

James

Job Details: 09/20/2022

Customer said home Depot took appliance.

We serviced a

JENN AIR COOKTOP

Model n/a

Near Rochester, NY 14612

James

Job Details: 09/20/2022

Need part research. Rr burner is shorted internally. Part is nla. 331609

We serviced a

WHIRLPOOL RANGE

Model KFGC506JSS01

Near Pittsford, NY 14534

Josh Henchen

Job Details: 09/20/2022

Customer stated front right burner not lighting properly. Checked and found no codes. Cleared Orpheus and ignitor of debris. Lite front right burner 4 times with no issues. Range checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Victor, NY 14564

Josh Henchen

Job Details: 09/20/2022

"Customer stated not cleaning dishes properly and noticed some sitting water in bottom of filter compartment. Checked and found F2E1, cleaned out spray arm that had debris. Ran diagnostic cycle, tested good. Re routed drain to help with performance of draining. Adviced to not use powder base or plant based products and to use rinse aid. Dishwasher checks good."

We serviced a

MAYTAG RANGE

Model MGR6600FZ1

Near Rochester, NY 14623

Josh Henchen

Job Details: 09/20/2022

"Replaced Bake Burner per conversation with TechLine. Tested bake function, working as expected. Range checks good."

We serviced a

KITCHENAID DISHWASHER

Model KUDC20CVBL3

Near Rochester, NY 14617

James

Job Details: 09/20/2022

Unit not washing top rack. Service call on prior visitMiddle spray arm not rotating. Cleaned filter and pump near chopper and tested. Spray arms are now rotating. If problem persists replace WPW10780877

We serviced a

WHIRLPOOL DRYER

Model MEDB766FW

Near Rochester, NY 14624

Josh Henchen

Job Details: 09/20/2022

"Customer stated unit not working. Checked and found no codes, diagnostic checked good. Ran all cycles, heated and started fine. Dryer checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14624

Josh Henchen

Job Details: 09/20/2022

"Replaced heater element per SP: S17304. Tested dishwasher, checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ00

Near Webster, NY 14580

Andres

Job Details: 09/20/2022

"Customer stated unit was leaking water Into fresh food section. I diagnosed unit and found drain plug to be clogged. I cleared out ice and took off back panel, I cleaned out plug and cleared out drain hole. Water now pour through properly and does not back up."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Webster, NY 14580

Andres

Job Details: 09/20/2022

"Customer stated unit had several issues first is water was coming out the freezer because the drain plug was clogged I cleared out drain plug poured hot water down it to clear it. She also stated that water dispensing was very slow. I took filter off and tried dispenser water came out alot faster, customer needs new filter. Last was when they bought fridge doors were not aligned right and gasket started to tear. This gasket is glued on to door and cannot be taken off like the others. Ordering door. When I was taking off bins in the freezer noticed that one of the brackets is broken and not securing the bin.; ordrng 1 LW10550669 (Door not t. Not. Tt t t t. R r rrbf r rr r t ndrntnrtt r r) and 1 W10850332 (Bracket) and 1 WPW10493169 (Bin)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Rochester, NY 14618

Ray Benedetto

Job Details: 09/20/2022

Thawed out excess frost from behind evap cover. Replaced bimetal/harness.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Rochester, NY 14610

Ray Benedetto

Job Details: 09/20/2022

"Replaced dual water valve. Tested water dispenser. Unit receiving water, no leakage. Took pictures of where water accumulated from previous visit."

We serviced a

KITCHENAID RANGE

Model KGRC707LBS0

Near Rochester, NY 14618

Jeremy

Job Details: 09/20/2022

Replaced control board for no function. Unit checks good.

We serviced a

WHIRLPOOL OVEN

Model AGR6603SFW4

Near Rochester, NY 14609

Jeremy

Job Details: 09/20/2022

Customer stated oven door makes clunking noise when closing. Found that oven door does not close all the way on left side and hinge moves when door is closed. Ordering hinges and receivers.; ordrng 1 WPW10299227 (Left Hinge) and 1 WPW10299226 (Right Hinge) and 2 W10647259 (Hinge Receiver)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Rochester, NY 14625

Jeremy

Job Details: 09/20/2022

Customer thought bail arm on ice maker was supposed to be down all the time. Explained that bail arm only drops when icemaker cycles to check ice level in bucket. Verified icemaker operation in diagnostics. Unit operating as expected.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Fairport, NY 14450

Jeremy

Job Details: 09/20/2022

Replaced sump and motor for diverter not positioning correctly. Unit checks good.

We serviced a

KITCHENAID RANGE

Model KFGC558JSS01

Near Rochester, NY 14606

Josh Henchen

Job Details: 09/20/2022

Replaced spark module and tested unit still not holding temp once reached. Called techline and they said to change the wire harness WPW10701462. SR#7734630733; ordrng 1 WPW10701462 (Wire Harness)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Ontario, NY 14519

Andres

Job Details: 09/20/2022

Customer states that soap dispenser won't stay closed. Examined dispenser saw that the tab is broken so it cant latch. Ordering dispenser.; ordrng 1 W10861000 (Dispenser) and 1 WP8269145 (Bracket)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Fairport, NY 14450

Jeremy

Job Details: 09/20/2022

"Customer stated washer will not spin. Found splines in basket hub stripped and splines on transmission shaft worn. Replaced basket hub as temp fix so washer can be used. Will require gearcase replacement for permanent fix. Quoted for gearcase replacement.; rqstng P&A on 1 W11454734 (Gearcase), ordrng 1 W10721967 (CAM) and 1 Sh15 (Shipping), used 1 W10528947 (HUB) from stock"

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Rochester, NY 14624

Ray Benedetto

Job Details: 09/20/2022

"Unit is making grinding sound during use. Oil leaked over stator and rotor. Could not remove rotor or agitator. Needs gearcase, motor, rotor, slider and clutch to repair. Need to follow-up with customer. Couldn't collect service fee.; ordrng 1 W11393685 (Gearcase) and 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W10734521 (Slider) and 1 W10754448 (Clutch)"

We serviced a

WHIRLPOOL WASHER

Model LSQ9549PW6

Near Rochester, NY 14611

Josh Henchen

Job Details: 09/20/2022

Customer stated unit isn't agitating the clothes properly. Checked and found agitator not spinning properly. Ordering agitator assembly WP3951744.; ordrng 1 WP3951744 (Agitator assembly.)

We serviced a

MAYTAG REFRIGERATOR

Model KFXL25RYMS0

Near Rochester, NY 14624

Ray Benedetto

Job Details: 09/20/2022

Ice maker had ice in tray but wasn't dropping. Verified unit had 120 VAC into component. Was able to cycle and fill ice maker. Adjusted side flapper so that it wouldn't snag on auger case. Power cycled unit. Customer will monitor.; dspstn on spec-tagged invntry: 1 WPW10349187 VALVE