Service History 22

We serviced a

GENERAL ELECTRIC RANGE

Model GGF600AV2SS

Near Pittsford, New York 14534

Ben H

Job Details: 04/24/2026

Cooktop of unit is missing enamel coating in the front right hand side. Unit will need a new cooktop; ordrng 1 WB62X47268 (Cooktop)

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Pittsford, New York 14534

Ben H

Job Details: 04/24/2026

"Customer complaint is very noisy spin. Found wear marks on the slider so I replaced it and tested unit and its making the same noise. Unit will need a new gear case and cluch; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (Cluch), used 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM704KPS0

Near Rochester, New York 14626

DeVaughn C

Job Details: 04/24/2026

"Customer reports unit beeps & displays F8E4 error code. F8E4 (Overfill Switch Open) , FAE2 (Vent Electrical Problem), FAE3 (Drying Fan Electrical Problem), and F8E2 (Fill Valve Electrical Problem) error codes stored. Discovered water in overfill tray, originating from right funnel extension. Removed water then ran two diagnostic cycles. F8E4 code did not return, unable to replicate water event. If problem persists, door gasket and fan motor should be replaced. Unit testing good at this time."

We serviced a

WHIRLPOOL DRYER

Model WED8127LC3

Near Brockport, New York 14420

DeVaughn C

Job Details: 04/24/2026

Replaced HMI then tested. Repair successful.

We serviced a

GENERAL ELECTRIC DRYER

Model PTD60EBPR2DG

Near Rochester, New York 14611

DeVaughn C

Job Details: 04/24/2026

Customer reports long dry times. No error codes stored since last visit. Customer has not had vent serviced since last visit. Unable to recreate any issues.

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SPR5RS

Near Rochester, New York 14609

Andres V

Job Details: 04/24/2026

Found a plastic card inside the drum. Took unit apart and inspected underneath. Ran a drain and spin with extra rinse. Unit no longer makes noise.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Rochester, New York 14617

Zach L

Job Details: 04/24/2026

"Unit has inefficient compressor, needs compressor replaced. Manufacturer limited warranty will cover cost of part for sealed system repair.; ordrng 1 W11592010 (Compressor) and 1 W11506635 (Process tube) and 1 W10898074 (Lokprep) and 1 W11504421 (8x5) and 1 W11504413 (10.5x8) and 1 W11504415 (8.5x8) and 1 W11504445 (5x4) and 1 W11506623 (5x5)"

We serviced a

KITCHENAID DISHWASHER

Model KUDL03IVWH0

Near Walworth, New York 14568

Trevor

Job Details: 04/24/2026

585281743. Leaking water from cracked water valve assembly. Ordering new valve.; ordrng 1 WPW10158389 (Water valve)

We serviced a

WHIRLPOOL RANGE

Model MFGS6030RZ0

Near Pittsford, New York 14534

Trevor

Job Details: 04/24/2026

Installed wiring harness and tested. Oven lights on first spark consistently and reached set temp okay.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Victor, New York 14564

Trevor

Job Details: 04/24/2026

Installed new wash pump assembly. Dishwasher is now operating normally. Customer unable to locate warranty info.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3136SZ00

Near Canandaigua, New York 14424

Jeremy

Job Details: 04/24/2026

Icemaker slow to produce ice. Ordering icemaker.; ordrng 1 W11758523 (Icemaker)

We serviced a

GENERAL ELECTRIC RANGE

Model JGBS86SP5SS

Near Honeoye Falls, New York 14472

Ben H

Job Details: 04/24/2026

Case number 22511061. customer complaint is a intermittent loud noise when the upper oven is on. I was unable to replicate the issue but the customer had it on video so I called Tech Line and sent him the video and he said to replace the pressure regulator; ordrng 1 WB19K10077 (Regulator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB10

Near Irondequoit, New York 14609

Zach L

Job Details: 04/24/2026

Ice bucket arms blocked by crushed ice buildup. Customer primarily uses dispenser for crushed ice. Cleared buildup and advised customer to occasionally rinse mechanism with hot water to clear blockage if only dispensing crushed ice.

We serviced a

WHIRLPOOL DRYER

Model WGD8620HW1

Near Canandaigua, New York 14424

Jeremy

Job Details: 04/24/2026

"Unit has F6E1 error and intermittent operation. Tested and found faulty HMI. Needs console assembly W11367339. Quoted for repair, customer does not want to repair at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ14

Near Webster, New York 14580

Zach L

Job Details: 04/24/2026

Replaced inlet valve and tested. No leaks.

We serviced a

GENERAL ELECTRIC WASHER

Model PTW600BPR1DG

Near Rochester, New York 14611

DeVaughn C

Job Details: 04/24/2026

"Customer reports WD-40 smell, motor oil stains on items, and drain pump trap is missing. Customer presented shower curtain with brown stains. Machine is not equipped with any components with oil that could leak onto items. Unit is not equipped with a drain trap for a drain trap to be missing. Suggested customer to be cognizant of what is being loaded into unit. Unit is functioning as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model G2IXEFMWB02

Near Rochester, New York 14616

Zach L

Job Details: 04/23/2026

"Drian tube blocked, causing water and ice buildup. Cleared all ice and cleared drain tube, unit working properly."

We serviced a

GENERAL ELECTRIC DRYER

Model GUD27ESSM1WW

Near Webster, New York 14580

Andres V

Job Details: 04/23/2026

Harness that was ordered did not include the wires to the door switch like pictured on the schematic. I repaired the harness put unit back together and tested it. Unit is tumbling and heating now.

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GPT225SGL2BB

Near Hilton, New York 14468

DeVaughn C

Job Details: 04/23/2026

Customer reports unit works intermittently; timer goes down but no noise from unit & repeat draining before cycles with no water. F82 (No Water Flow Detected) x3 and F83 (Low Water Flow Detected) x98 error codes stored. Ran circulate test in diagnostics. Unit completed diagnostic cycle with no issues. Water level passed inspection. Flow meter should be replaced. ; ordrng 1 WD12X24598 (Flow Meter) and 1 WD15X24711 (Water Valve)

We serviced a

GENERAL ELECTRIC WASHER

Model GFW850SPN5RS

Near Hilton, New York 14468

DeVaughn C

Job Details: 04/23/2026

"Replaced inverter board, cleared error codes, then tested spin in diagnostics. Repair successful. ; dspstn on spec-tagged invntry: 1 WH03X29524 MOTOR"

We serviced a

MAYTAG WASHER

Model MTW6200RR1

Near Rochester, New York 14612

DeVaughn C

Job Details: 04/23/2026

"Customer provided video of unit creaking during wash cycle. No relevant error codes stored. Unable to replicate noise during diagnostic cycle. Inspected suspension and motor assembly. Slider, motor and rotor pass visual inspection, rotor bolt was slightly loose. Torqued rotor bolt during reassembly. Unit functioning as designed at this time."

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0AS04

Near West Henrietta, New York 14586

Ben H

Job Details: 04/23/2026

Removed unit from wall and found L1 connection was burnt out. Was able to remove burnt wire and reconnect L1 with a good connection. Tested unit for proper operation

We serviced a

WHIRLPOOL WASHER

Model WFW5720RW0

Near Pittsford, New York 14534

Jeremy

Job Details: 04/23/2026

"Unit was stuck in balancing routine due to uneven load. Advised customer on proper loading of machine, emailed them the owners manual and cycle guide."

We serviced a

KITCHENAID RANGE

Model KGSS907SSS02

Near Webster, New York 14580

Andres V

Job Details: 04/23/2026

"Replace tase valve still got same result. I took off the entire broiler system tubing and orfices. I blew air through all of them didnt find any clogs. I called techline he had me send him videos of issue, they stated its a gas flow issue but theirs no clogs or obstructions that I see. Case # 23305077; schdld next appmnt for 5/1 FRI !"

We serviced a

JENN AIR OVEN

Model JJW2830DS01

Near Webster, New York 14580

Andres V

Job Details: 04/23/2026

Customer had F2E1 for stuck key. Part is under Atec warranty replaced the UI. Unit is working properly

We serviced a

ROPER DRYER

Model RED4640YQ0

Near Rochester, New York 14626

DeVaughn C

Job Details: 04/23/2026

"Start button dismounted from console, preventing operation. Mounted assembly back to console then tested. Repair successful."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2FHEXVB01

Near Ontario, New York 14519

Andres V

Job Details: 04/23/2026

Found filter was not inserted all the way. When checking the water valve found small leak coming from valve. Water dispenser is working properly ; ordrng 1 W10408179 (Water valve)

We serviced a

KENMORE DISHWASHER

Model 665.13073K210

Near Rochester, New York 14619

Ben H

Job Details: 04/23/2026

Customer complaint is unit doesnt drain. Found obstruction in drain hose blocking water flow. Cleared drain hose and tested unit and it is draining properly ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN

We serviced a

GENERAL ELECTRIC DRYER

Model GTD38GASW0WS

Near East Rochester, New York 14445

Jeremy

Job Details: 04/23/2026

"Replaced motor and blower assembly, unit tested good."

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27ESSM1WW

Near East Rochester, New York 14445

Jeremy

Job Details: 04/23/2026

Unit making clanking noise. Found shipping material under the motor. Removed foreign object.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3536SZ01

Near Rochester, New York 14606

Zach L

Job Details: 04/23/2026

"Wires for humidity sensor and door switches pulled from connectors during installation. Properly connected all wires and tested, unit working properly."

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ07

Near Rochester, New York 14624

Zach L

Job Details: 04/23/2026

Sound customer hears is relay rapidly switching on and off. Unit needs new control board. ; ordrng 1 W11342846 (Main control)

We serviced a

SUB ZERO REFRIGERATOR

Model BI-36U/O

Near Rochester, New York 14610

Zach L

Job Details: 04/23/2026

Ice buildup over RC drain tube due to blockage. Cleared ice and blockage. Checked drain tube heater. Unit working properly.

We serviced a

GENERAL ELECTRIC DRYER

Model GUD27ESSM1WW

Near Webster, New York 14580

Dave F

Job Details: 04/23/2026

Helped 56 with harness

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Rochester, New York 14613

Dave F

Job Details: 04/23/2026

"Ran unit through automatic diagnostics cycle. Found no error codes. Started a color cycle and watched unit fill, agitate, spin and drain. Customer to use and monitor. No repairs needed"

We serviced a

MAYTAG DRYER

Model MGD7230HC3

Near Rochester, New York 14609

Dave F

Job Details: 04/23/2026

Replaced gas valve coils. Tested to verify proper operation. Viewed flame through the inspection hole in front of unit. Unit is working properly.

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0AS04

Near West Henrietta, New York 14586

Trevor

Job Details: 04/23/2026

Assist tech complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Penfield, New York 14526

Jeremy

Job Details: 04/23/2026

Icemaker fill tube is frozen. Tested in diagnostics and heater operates. Needs main control board. Customer is going to consider options and will call if repair is wanted. If customer calls order WPW10675033 control.

We serviced a

GENERAL ELECTRIC DRYER

Model GTD38EASW0WS

Near Rochester, New York 14611

Trevor

Job Details: 04/23/2026

Checked wiring harness for any defects and found none. Found that the temp selector knob wasn't engaged to any setting and therefore the dryer didn't heat. Turned knob to correct heat setting and now it is heating normally.; dspstn on spec-tagged invntry: 1 WE04X36457 TIMER

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27ESSM1WW

Near Rochester, New York 14621

Trevor

Job Details: 04/23/2026

Drive belt is broken. Install new belt from stock. Tested okay. Customer could not provide sales receipt.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, New York 14621

Trevor

Job Details: 04/23/2026

No water is coming into the washer and making a humming sound. The cold water inlet valve had severe blockage stopping water flow. Cleared debris from inlet valve screen and tested okay. Leveled washer to reduce shaking.

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SPR5RS

Near Rochester, New York 14609

Dave F

Job Details: 04/23/2026

Replaced and programmed new control board. Unit is working but is making a ticking sound that I was unable to pinpoint.; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Rochester, New York 14609

Trevor

Job Details: 04/23/2026

Washer getting F7E1 speed sensor error in diagnostics. Installed new mode shifter with speed sensor. Washer is now working normally. Customer couldn't provide warranty documents.; used 1 Wpw10006355 (Actuator) from stock

We serviced a

MAYTAG WASHER

Model MVW6500MW0

Near Rush, New York 14543

Ben H

Job Details: 04/23/2026

Per Tech Lines instructions I replaced the gear case and tested unit for proper operation

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Honeoye Falls, New York 14472

Ben H

Job Details: 04/23/2026

Customer complaint is dispenser is not opening. Tested dispenser circuit and it ohmed out correctl. Tested for voltage coming off control board in diagnostic mode and there was none unit needs a new control; rqstng P&A on 1 W11410065 (Control)

We serviced a

GE WASHER

Model GFW655SVOW

Near Macedon, New York 14502

Trevor

Job Details: 04/23/2026

Drain pump is not running and isn't getting proper voltage. Install new control board customer received from GE. Drain pump is not working normally. Installed new software update.

We serviced a

GENERAL ELECTRIC DRYER

Model GTD38EASW0WS

Near Rochester, New York 14616

DeVaughn C

Job Details: 04/23/2026

"Unit runs then shuts off. Discovered dead spot in timer where contacts failed, causing unit to shut off. Timer must be replaced. ; ordrng 1 WE04X36457 (Timer)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Fairport, New York 14450

Jeremy

Job Details: 04/23/2026

Replaced rack adjusters and end caps. Tested good.; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model CWE23SP3MD1

Near Irondequoit, New York 14609

Zach L

Job Details: 04/23/2026

"Water inlet connection not fully secure and dripping. Secured water inlet connection and tested, no leaks."

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model PXD22BYPDFS

Near Webster, New York 14580

Zach L

Job Details: 04/23/2026

"Found leak at process tube fitting. Replaced process tube and pressure tested with 250psi nitrogen. No leaks in system. Vacuumed to 500 microns and recharged with R600. Temps and pressures checked good on startup, unit working properly."

We serviced a

GENERAL ELECTRIC FREEZER

Model FUF21SMRFWW

Near Lima, New York 14485

Ben H

Job Details: 04/23/2026

Unit has a seized compressor. Ordering new compressor and lok rings; ordrng 1 WR87X32226 (Compressor) and 1 WR87X30875 (Dryer) and 1 WR55X32224 (Starter) and 1 WR09X27095 (Olp) and 4 WR97X10031 (6x6)s and 2 WR97X10137 (4x4)s and 1 WR98X35 (R600) and 2 WR97X10033 (6x4)s and 1 WR97X10085 (6x1.8)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP670SGV1BB

Near Ontario, New York 14519

Andres V

Job Details: 04/23/2026

"Replaced the spray arm, adapter and the heating element. I reinstalled unit into the cavity and tested it. Unit no longer leaks. ; dspstn on spec-tagged invntry: 1 WD12X25864 S ARM ADAPTER"

We serviced a

JENN AIR COOKTOP

Model JGCP648HL02

Near Ontario, New York 14519

Andres V

Job Details: 04/23/2026

broken spark Ignitor causing griddle to not light properly; ordrng 1 W11328571 (Spark Ignitor)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Spencerport, New York 14559

Dave F

Job Details: 04/23/2026

Replaced control board. Tested to verify proper operation. The unit is working properly.

We serviced a

GENERAL ELECTRIC WASHER

Model GTW485ASWWB

Near Fairport, New York 14450

Jeremy

Job Details: 04/23/2026

"Unit not operating. Start button stuck and unit is plugged into a faulty extension cord. Fixed stuck button and plugged unit directly into outlet, now operating as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Webster, New York 14580

Andres V

Job Details: 04/23/2026

Ice cube got jammed in the ice bucket. Cleared all ice from the blades and reinstalled bucket. Tested it out. Unit is working properly

We serviced a

SPEED QUEEN WASHER

Model AWN432SP113TW04

Near Rochester, New York 14625

Andres V

Job Details: 04/23/2026

Installed new load selector and tested it. Unit is working properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFC3036RZ02

Near Fairport, New York 14450

Trevor

Job Details: 04/23/2026

Customer is visually impaired and had difficulty getting the fridge out of Sabbeth mode. He isn't sure how it engaged in the first place. Gave customer a quick instruct on user settings.

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model PGE29BYTEFS

Near Fairport, New York 14450

Jeremy

Job Details: 04/23/2026

Ordering parts for LH door service bulletin REF01-26 Rev.2 and water pitcher leaking.; ordrng 1 WR11X23034 (LH door closer) and 1 WR13X31786 (LH door hinge) and 1 WR01X10196 (Screw) and 1 WR57X24979 (Water valve) and 1 WR01X46146 (Pitcher)

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Webster, New York 14580

DeVaughn C

Job Details: 04/23/2026

"Replaced pump, pressure sensor, then tested. Repair successful. ; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC3

Near Webster, New York 14580

DeVaughn C

Job Details: 04/23/2026

"Customer reports repeated F2E2 error code during use. F2E2 (HMI Disconnected) & F0E3 (Overload) error codes stored. LEDs will not function in diagnostics. HMI has failed and should be replaced. ; rqstng P&A on 1 W11789522 (UI), ordrng 1 W11413337 (Console)"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Palmyra, New York 14522

DeVaughn C

Job Details: 04/23/2026

"Replaced clutch, shifter, calibrated, then started quick cycle. Repair successful."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ

Near Henrietta, New York 14467

Trevor

Job Details: 04/22/2026

Start button isn't lighting up or responding. New control board needed.; ordrng 1 W11683480 (Control board)

We serviced a

JENN AIR OVEN

Model JJW3830IL01

Near Pittsford, New York 14534

Trevor

Job Details: 04/22/2026

Installed new User interface Panel.

We serviced a

WHIRLPOOL DRYER

Model WED7120HW0

Near Rochester, New York 14611

DeVaughn C

Job Details: 04/22/2026

"Customer reports steam coming from unit, extended dry times, and reoccurring error code. CX states husband cleaned venting system. F2E1 (Stuck Key) , F2E2 (HMI Disconnected), F3E2 (Open Shorted Moisture Sensor), error codes stored. HMI harness is secured. Moisture sensor testing good. No airflow from unit to outside vent. Contacted Whirlpool Technical. Agent states customer should have venting cleaned for optimal performance. Unit testing good at this time. CASE NO 23289436"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model DDT700SBN4TS

Near Pittsford, New York 14534

DeVaughn C

Job Details: 04/22/2026

"Customer reports leaking during use. Discovered failed spray arm. Replacing heater, spray arm, and carrier assemblies per service bulletin. ; ordrng 1 WD05X35098 (Heating element) and 1 WD01X35298 (Carrier Kit) and 1 WD22X33499 (Spray Arm)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Victor, New York 14564

DeVaughn C

Job Details: 04/22/2026

"Customer reports unit is not spraying, dispenser didnt open, dishes arent coming clean, and no operation noises. F7E1 (Wash Motor Failure) error code stored. Unit fills, dispenses, and drains in diagnostics. Wash pump has failed. Sump pump & motor should be replaced. ; ordrng 1 W11416362 (Sump Motor)"

We serviced a

WHIRLPOOL RANGE

Model MFGS6030RZ0

Near Pittsford, New York 14534

Trevor

Job Details: 04/22/2026

Getting inconsistent spark to the electrode . Ordering new wire harness.; ordrng 1 WPW10701462 (Electrode wire harness)

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Palmyra, New York 14522

DeVaughn C

Job Details: 04/22/2026

"Customer reports unit goes from sensing to done. F7E4 (Basket Engagement Failure), F7E3 (Re-Engagement Failure), and F0E5 (Off Balance Load) error codes stored. Discovered missing rotor bolt. Installed rotor bolt, calibrated then ran tests. Unit still not shifting properly. Clutch and shifter should be replaced. ; ordrng 1 W10734521 (Slider) and 1 W10754448 (Clutch)"

We serviced a

GENERAL ELECTRIC RANGE

Model GGS500SVSS

Near Fairport, New York 14450

Trevor

Job Details: 04/22/2026

Customer complaint that oven is not turning on was not evident during visit. Oven turned on consistently and heated to set temperature. Oven door light was on during service visit but was working after testing. Installed new software update which included touch pad sensitivity bug fix which might have contributed to the light being turned on at the control panel and possibly oven not working due to stuck at button.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Penfield, New York 14526

Trevor

Job Details: 04/22/2026

Dishwasher is getting F4 E3 error code indicating a wash pump failure. New wash pump is needed. Customer decline estimate and will replace that.

We serviced a

GE RANGE

Model CS980ST7SS

Near Webster, New York 14580

Zach L

Job Details: 04/22/2026

Found electrical short in outlet. Outlet partially melted. Advised customer shut off breaker and contact electrician.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ14

Near Webster, New York 14580

Zach L

Job Details: 04/22/2026

Dripping from inlet valve. Needs new inlet valve; ordrng 1 W11645245 (Inlet valve)

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27GSPM1DG

Near Webster, New York 14580

Zach L

Job Details: 04/22/2026

"Dryer not heating and washer lid not latching. Found gas not on. Turned on gas, dryer lit and heated properly. Adjusted washer lid, unit is now able to latch."

We serviced a

GENERAL ELECTRIC WASHER

Model BR62878RBR71

Near Webster, New York 14580

Zach L

Job Details: 04/22/2026

"Customer reports unit will only turn slightly, will not fully agitate or spin. Also reported banging and grinding noise when issue first occurred. Unable to replicate issue. Error codes for off balance and open lid stored, neither relevant to reported issue. Removed motor cover and inspected all mechanical parts, found no faults. Unit is working properly."

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Fairport, New York 14450

DeVaughn C

Job Details: 04/22/2026

"Customer reports items tangled, excessive movement during drain, and water left over in tub. No error codes stored. Unit completed spin in diagnostics with no issues. Replicated knocking noise for customer. Noise was caused by an off balance load, where the tub was making contact with cabinet. Suspension passes testing. Off balance load prevented adequate spin preventing all water from being drained. Technical manual states tangled loads are caused by loading practices. Unit functioning as designed at this time."

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near East Rochester, New York 14445

Trevor

Job Details: 04/22/2026

Constant draining issue under S-Code repair. Installed new control board. ; used 1 W11608056 (Control board) from stock

We serviced a

GENERAL ELECTRIC DRYER

Model PFD87ESSV0WW

Near Shortsville, New York 14548

Andres V

Job Details: 04/22/2026

Customer states that unit when on a time dry will start with 60 min but then go down to 10min after a minutes of run time. She stated that other times when unit is on and hits start button it wont start. When I plugged in GE tool there was an error for door switch issues.; ordrng 1 WE22X39117 (ACU) and 1 WE22X37340 (Ui) and 1 WE04X34281 (Door switch)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Shortsville, New York 14548

Andres V

Job Details: 04/22/2026

Found cold water valve solenoid getting voltage but not opening. Replaced the water valve and tested it on a diag cycle. We then started a bulky items cycle with blankets unit filled and is working properly.

We serviced a

GENERAL ELECTRIC RANGE

Model JGBS86SP6SS

Near Canandaigua, New York 14424

Andres V

Job Details: 04/22/2026

Checked power at the outlet found 240v informed customer of this issue. We plugged unit into a different out with correct voltage. Started lower oven on a broil cycle did not find voltage output at the control; ordrng 1 WB27X42477 (Control board) and 1 WB07X41926 (Overlay)

We serviced a

KITCHENAID RANGE

Model KFGC506JSS05

Near Geneva, New York 14456

Andres V

Job Details: 04/22/2026

Converted the bake and broiler to LP. Tested unit bake tested ok the broil burner is lighting but the front of the flame is sputtering. ; ordrng 1 W11502161 (Lp conversion kit) and 1 W11661180 (Broil burner)

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GSS25IYNZHFS

Near Geneva, New York 14456

Andres V

Job Details: 04/22/2026

Freezer door gasket had a gap. Used heat gun to help gasket expand and seal. Unit is working properly

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT650SYV1FS

Near Phelps, New York 14532

Andres V

Job Details: 04/22/2026

Replaced drain pump. Tested unit watched for leaks. Unit is draining properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ13

Near Newark, New York 14513

Andres V

Job Details: 04/22/2026

This customer is in Ohio. Theirs address in Ohio thats the same exact address and town but located in Ohio.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Sodus Point, New York 14555

Andres V

Job Details: 04/22/2026

"Inspected the heating element after installing fuse. Noticed heater was sagging and making contact with housing. I was able to move heater coils so no longer makes contact. Tested unit it is working properly but want to replace heating element to prevent future issues.; ordrng 1 279838 (Heating element), used 1 279816 (Cutoff thermal) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS2

Near Fairport, New York 14450

DeVaughn C

Job Details: 04/22/2026

"Customer reports film build up in machine but not on dishes, and drip in basement since last repair. Customer mentions constant drip, leak still present and hasnt ran unit in last 24 hours. No error codes stored. No leaks or water present under machine. Discovered wet sponge and water presence under sink, specifically around water shut off valve for dishwasher. Customer is using non he powdered detergent, and inlet water during testing was less than warm. 120° must be present for optimal performance. Inlet water temp is causing film build up in machine. Contacted Whirlpool Technical to document. Recommending customer to run hot water at sink to ensure hot water is entering unit, and contact plumber. Unit functioning as designed. CASE NO. 23298188"

We serviced a

GENERAL ELECTRIC RANGE

Model GRF400SVSS

Near Rochester, New York 14621

Trevor

Job Details: 04/22/2026

The range is severely contaminated with roaches in the burners and all over causing corrosion and burnout. New left burners needed. Advised customer to get an exterminator to continue the repair.

We serviced a

WHIRLPOOL DRYER

Model WED8127LC3

Near Brockport, New York 14420

Trevor

Job Details: 04/22/2026

"The user interface is getting 9V but not turning on. Ordering UI and control board.; ordrng 1 W11778760 (Control panel) and 1 W11782441 (Control board), dspstn on spec-tagged invntry: 1 W10909685 FUSE- THERMAL"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Hamlin, New York 14464

Zach L

Job Details: 04/22/2026

Replaced UI. Unit working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Rochester, New York 14606

Zach L

Job Details: 04/22/2026

Replaced ice maker and RC LED

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFM00

Near Churchville, New York 14428

Zach L

Job Details: 04/22/2026

"Unit leaking from evaporator. Replaced evaporator and vacuumed system to 500 microns. Recharged with R134a. On startup, temps, pressures, and equalization time all checked good. Unit working properly.; dspstn on spec-tagged invntry: 1 W10843121 DRIER-TUBE and 2 W11506620 COUPLER AL 8X8"

We serviced a

GENERAL ELECTRIC DRYER

Model HTX26EASW0WW

Near Rochester, New York 14609

DeVaughn C

Job Details: 04/22/2026

Replaced timer then tested. Repair successful.

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Rochester, New York 14615

DeVaughn C

Job Details: 04/22/2026

Customer reports loud noise during spin. Tested spin in diagnostics. Noise is present when spin first starts and when going from medium to high speed. Gearcase and cam should be replaced. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ

Near Henrietta, New York 14467

Trevor

Job Details: 04/22/2026

Start button isn't lighting up or responding. New control board needed.; ordrng 1 W11683480 (Control board)

We serviced a

GENERAL ELECTRIC WASHER

Model GFW148SSM1WW

Near Rochester, New York 14623

Dave F

Job Details: 04/21/2026

Found error code for slow fill as well as for pressure sensor not responding. One of the connectors for the fill valve was not seated fully. JM ordering parts for return visit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ14

Near Bloomfield, New York 14469

Jeremy

Job Details: 04/21/2026

Left rear roller is missing. Ordering roller and axle.; ordrng 1 WPW10475495 (Roller) and 1 W11594405 (Axle)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF670SYV6FS

Near Pittsford, New York 14534

Jeremy

Job Details: 04/21/2026

"Replaced sump, motor, lower rack and spray arm. Tested good.; used 1 WD22X33499 (Arm) from stock"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF535PSR7SS

Near Rochester, New York 14604

Ben H

Job Details: 04/21/2026

Replaced drain hose with faulty check valve and tested unit for proper operation

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Spencerport, New York 14559

Ben H

Job Details: 04/21/2026

Replaced evap cover with fan due to intermittent fan issues

We serviced a

GENERAL ELECTRIC RANGE

Model PGB965YP5FS

Near Spencerport, New York 14559

Ben H

Job Details: 04/21/2026

Replaced damaged cooktop