Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 1141 customer reviews

David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEYB05 Replaced open fan motor. Unit tested good.

Near Lux St, Rochester, NY 14621
David L.

David L.

WASHER MAYTAG MVWC350AW1 "Unit was not completing cycles due to a shifter fault. Replaced shifter and ran auto test. Unit passed. Calibrated unit; dspstn on spec-tagged invntry: 1 WPW10276397 PUMP , used 1 WPW10006355 (ACTUATOR) from stock"

Near Marina View Ln, Webster, NY 14580
David L.

David L.

DRYER WHIRLPOOL WGD5300VW0 Replaced open thermal fuse due to unit not heating u it tested good. ; used 1 WP3392519 (FUSE-THERMAL) from stock

Near Gregory St, Rochester, NY 14620
David L.

David L.

REFRIGERATOR GE ZFSB27DAGSS Unit is leaking on the floor due to a clogged defrost drain.

Near Travis Grove, Pittsford, NY 14534
David L.

David L.

RANGE WHIRLPOOL GS563LXSS "The gas valve is not opening for bake or broil. Ordering gas valve. ; ordrng 1 WPW10293048 (valve-gas), dspstn on spec-tagged invntry: 1 12400035 IGNITOR and 1 WP9758079 IGNTR-OVEN"

Near Lamp Post Dr, Rochester, NY 14624
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS315SNHB01 Fresh food section is. Completely Y frozen. Ordering control and diffuser; ordrng 1 W11190849 (CONTROL) and 1 W11216945 (DIFFUSET)

Near Shadow Ln, Rochester, NY 14606
Evan E.

Evan E.

MICROWAVE WHIRLPOOL WMH31017FB0 Customer stating door error lock code is still popping up after having interlocks replaced. Upon inspection discovered that lower primary switch has gone bad causing issue. Replaced interlock. Ran test cycle Unit tested goodCustomer has labor coverage and part is under ATEC warranty Collecting service call fee ; dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK

Near Brentwood Ln, Fairport, NY 14450
Evan E.

Evan E.

WASHER WHIRLPOOL WTW4816FW2 Customer stated unit was producing unusual noise. Upon inspection discovered unit was displaying error code for shifter fault. Ran tachometer verification test to test function of actuator. Actuator failed test. Installed new actuator ran diagnostic cycle unit completed cycle as it should. Ran unit on spin and agitate in manual test mode. Unit tested good ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W10913953 ACTUATOR

Near Canopy Trail, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL MVWX655DW1 Customer stated unit was shutting off mid cycle. Upon arrival unit was unplugged. Plugged unit in and ran cancel/drain cycle. Unit was continually shutting off when trying to get unit into diagnostic or run test cycle. Unit needs control board. Quoted customer for repair...W11116592(control) $260.00Labor $34.95 Service call fee 89.95 Customer is going to think about repair and contact office if they would like to proceed Collecting service call fee

Near Ontario Center Rd, Ontario, NY 14519
Evan E.

Evan E.

DRYER WHIRLPOOL WED8740DW0 Using dryer repair kit due to unit squeaking while drum was spinning. Discovered that idler pulley was seized causing noise. Replaced all parts ran test cycle Unit tested good

Near Licia Ln, Webster, NY 14580
Evan E.

Evan E.

WASHER KENMORE 110.249423 "Replacing gear case , clutch and agitator clutch due to unit not spinning out properly. Replaced all parts. Ran test cycle unit tested good"

Near Indian Spring Ln, Rochester, NY 14618
Evan E.

Evan E.

WASHER MAYTAG MHW7100DW0 Customer stated that unit was producing noise while in spin. Upon inspection discovered that Clamp for drain hose was disconnected from Frame causing rattle. Reattached clamp and ran test cycle. Unit tested good could not replicate issue

Near Auburndale, Pittsford, NY 14534
Dave F.

Dave F.

OVEN-MW COMBO GE JKP90DP3WW Oven turning on during use while heating up and breaker pops . Reset breaker and tried microwave. Breaker also popped. May have a bad breaker . Customer will look into that .

Near Thrush Field Way, Pittsford, NY 14534
Dave F.

Dave F.

OVEN WHIRLPOOL WFE525S0HZ1 Found the right side of the oven door was not in all the way causing the heat to come out on the right side of the door . Reseated the door . Bake element is squeaking between the legs and the cavity . Put some aluminum foil on the legs of the element . Tested unit the is no noise . Tested good .

Near Bent Oak Trail, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR GE PFSF6PKXABB Drain in freshfood evaporator was plugged . Defrosted evap and clears out drain . Tested unit tested good.

Near Deer Meadow Run, Macedon, NY 14502
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFC300ESS01 Ordering damper for loud damper ; ordrng 1 WPW10594329 (control)

Near Pinnacle Rd, Rochester, NY 14623
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL GS6SHAXKQ01 Replaced water dispenser tube due to being broken . Tested unit tested good . Is making good ice since last visit .

Near Warren Ave, Rochester, NY 14618
Dave F.

Dave F.

DISHWASHER FRIGIDAIRE PLD4375RFC2 Ran dishwasher in cycle seems to be working fine . Quoted customer for repair with the control . They will look into buy a new unit if it keeps acting up .

Near Fairmeadow Dr, Rochester, NY 14618
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced water valve inside cabinet and outside of cabinet . Turned water down at the valve. Tested unit tested good.

Near Song Hill Ln, Victor, NY 14564
Evan E.

Evan E.

DISHWASHER JENN AIR JDTSS246GS0 "Customer stated that they attempted to use unit for first time and when open door could see spark at left lower hinge and user interface began to get very warm. Nothin would display on panel. Upon inspection removed door to inspect control. Control had thermal event at multiple connectors. Ordering control,UI , wiring harness and replacement hinge for left side ; ordrng 1 W11193071 (HARNESS) and 1 W11302461 (UI) and 1 W11308811 (CONTROL ) and 1 WP8534854 (HINGE LEFT ), dspstn on spec-tagged invntry: 1 WPW10653840 LATCH"

Near Watersong Trail, Webster, NY 14580
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTM404EBL1 F8E2 error code drain motor electrical problem. Checked the drain hose made sure the check valve is working and not letting water back in . Ran unit in auto diagnostics tested good .left drain hose with customer.

Near Duck Hollow, Victor, NY 14564
David L.

David L.

DISHWASHER FRIGIDAIRE FGHD2465NFWB Keypad has a stuck key. Quoted 378.49 for the keypad customer is going to replaceKeypad is 807545701

Near Sandalwood Dr, Rochester, NY 14616
David L.

David L.

DRYER FRIGIDAIRE FASG7073NW0 Replaced thermostat and limiter. Dryer tests good. Vent still needs to be replaced. Left unit unplugged. ; dspstn on spec-tagged invntry: 1 137116700 THERMOSTAT and 1 137539200 LIMITER

Near Alonzo St, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT771REYB00 Replaced cracked tube that was leaking. Unit tested good.

Near Creek St, Rochester, NY 14625
David L.

David L.

REFRIGERATOR KITCHENAID KFIS29BBMS00 "Replaced evaporator and drier due to low side leak. Unit began cooling after installation. Customer,re to monitor. Warranty covers sealed system parts and labor.; dspstn on spec-tagged invntry: 1 W10917531 EVAPORATOR"

Near Crowne Pointe Dr, Penfield, NY 14526
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL KRFC300EBS00 Found door handle post loose causing handle to be loose. Removed handle and tightened. Reinstalled handle and refrigerator tested good.

Near Rock Creek, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found the saddle valve that sends water to refrigerator is restricted causing low water flow. The refrigerator tests good. Customer is going to replaced saddle valve.

Near Woodside Pl, Rochester, NY 14609
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KBFS25EWMS2 Shimmed down the mullion catch and the door is closing properly.

Near Barrington St, Rochester, NY 14607
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFI2269VEM7 "S38253The drain tube in the freezer was plugged with ice, causing ice accumulation in the defrost tray and the freezer floor.I Replaced the drain tube and removed all the ice accumulation in the freezer.The refrigerator checks good."

Near Shadow Pines Dr, Penfield, NY 14526
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED8800YW2 "Replaced blower assembly, unit testing good.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

Near Shore Acres Dr, Rochester, NY 14612
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDC215EW1 "Unit was making a loud scraping noise. Found a screw between drum and felt strip. Removed screw, unit testing good.; dspstn on spec-tagged invntry: 1 WPW10314173 ROLLER"

Near E Elm St, East Rochester, NY 14445
Steve M.

Steve M.

DISHWASHER KITCHENAID KDFE104HPS0 "Found motor not starting but has power. Ordering motor. ; ordrng 1 W11085683 (pump&motor), dspstn on spec-tagged invntry: 1 W10872255 VALVE"

Near Pinnacle Rd, Rochester, NY 14623
David L.

David L.

REFRIGERATOR MAYTAG MFI2570FEZ05 Replaced water tube. Defrosted fill cup on ice-maker.

Near Torrey Pine Dr, Rochester, NY 14612
David L.

David L.

WASHER MAYTAG MVWC400XW4 Unit is loud due to a worn gearcase . Quoted for W11035747 gearcase. Customer is going to replace. .

Near Orchard Hills Dr, Spencerport, NY 14559
Steve M.

Steve M.

DRYER WHIRLPOOL WED8000BW0 Replaced fuse for no power to dryer. The dryer tested good. ; used 1 WP3392519 (FUSE-THERMAL) from stock

Near Old Meadow Ct, Livonia, NY 14487
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDC465HW0 Customer concerned about long dry times. Vent tested good. Unit cycled on between 120-125 degrees & off between 160-165 degrees on timed dry. Unit stayed within range on sensor dry also. Could not identify any issues. Attempted to contact technical assistance line to obtain SR number for visit and had no luck reaching any agents after being put on hold for 45 minutes. Unit is 3 weeks old. ; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT

Near Wexford Pl, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB835DW3 Replaced control due to machine not turning on. Unit testing good.

Near Bryn Mawr Rd, Rochester, NY 14624
Evan E.

Evan E.

MICROWAVE WHIRLPOOL WMH32519HZ2 Replacing control and socket due to units old socket shorting out causing unit not to power on. Replaced socket and control board. Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 2 8206232A BULB

Near Perrin St, Fairport, NY 14450
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB765FW3 F0E4 F3E2 F8E1 codes on arrival. Water will not dispense in manual diagnostics. Valve must be replaced.; schdld next appmnt for 5/31 FRI !

Near Boughton Ave, Pittsford, NY 14534
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Found power to pump but not running. Ordering motor; rqstng P&A on 1 W11087376 (pump&motor)

Near Heritage Dr, Geneseo, NY 14454
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW0 Drain pump runs continuously once power is connected to machine. Drain pump and control must be replaced. ; ordrng 1 W10876600 (drain pump) and 1 W11116594 (cntrl-elec)

Near Marketplace Dr, Rochester, NY 14623
Dave F.

Dave F.

RANGE KITCHENAID KSGG700ESS1 Console was not peeling found it was the end caps . Ordering end caps .; ordrng 1 W10555937 (endcap-pnl) and 1 W10555940 (endcap-pnl)

Near Canandaigua, NY 14424
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB765FW3 F0E4 F3E2 F8E1 codes on arrival. Water will not dispense in manual diagnostics. Valve must be replaced.; schdld next appmnt for 5/31 FRI !

Near Boughton Ave, Pittsford, NY 14534
Evan E.

Evan E.

DISHWASHER KITCHENAID KUDS301XSS4 "Replacing thermal fuse due to units old fuse testing open causing unit not to run. Replaced fuse ran test cycle unit tested good. Customer would like rear springs replaced due to springs being loud while door is opening. Ordering springs ; ordrng 2 WP8270020 ($15.00)s, dspstn on spec-tagged invntry: 1 W10402110 FUSE"

Near Clear Pond Ln, Webster, NY 14580
Evan E.

Evan E.

RANGE KITCHENAID KFGG500ESS2 Customer stating left front burner is failing to light consistently. Upon inspection discovered that ignitor is sparking but failing to light burner. Ordering new ignitor ; ordrng 1 WPW10515459 (IGNITOR )

Near Buckley Pl, Henrietta, NY 14467
Evan E.

Evan E.

DISHWASHER JENN AIR JDB9200CWS2 Replacing adjusters due to old adjuster tabs breaking off where rack mounted. Replaced adjusters. Also replacing mounting brackets due to old brackets bending and causing unit to move. Replaced brackets. Ran test cycle Unit tested good

Near Castlebar Rd, Rochester, NY 14610
Evan E.

Evan E.

RANGE WHIRLPOOL GFG471LVS0 Replacing control due to unit displaying feature not available when customer is attempting to use warming drawer. Replaced control tested drawer. Drawer now heating. Also replaced temp sensor due to sensor failing to sense correct oven temp while baking. Replaced sensor ran test preheat. Unit tested good

Near Oakdale Dr, Rochester, NY 14618
Evan E.

Evan E.

MICROWAVE WHIRLPOOL WMH31017AS3 Replacing control board and interlock switches due to light underneath microwave failing to stay lit and unit running while door is open.Replaced interlock switches Replaced control board Ran test cycle Tested light underneath Unit tested good ; dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK

Near Ranney Dr, Fairport, NY 14450
Evan E.

Evan E.

DISHWASHER MAYTAG MDB7949SDE1 Replacing adjusters due to rack not staying upright. Replaced adjusters Unit tested good

Near Hall Center Rd, Walworth, NY 14568
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDTA50SAHB0 Customer stating that keypad was not responding to commands. Upon arrival attempted to get unit into diagnostic unit would not accept commands no lights were present on panel. Removed door to inspect control. Discovered that UI has come disconnected from harness causing unit not to function. Reseated connector on harness. Ran diagnostic cycle unit tested good

Near White Rd, Marion, NY 14505
Evan E.

Evan E.

DRYER MAYTAG MEDB835DW3 Customer stated that unit was taking very long to dry items. Upon inspection discovered that unit was displaying error code f4e4 (line voltage error) inspected terminal block and discovered that L1 terminal was loose and was failing to make contact with terminal consistently. Tightened 1/4 inch screw to rear of terminal. Ran test cycle Unit tested good

Near Maryview Dr, Webster, NY 14580
Evan E.

Evan E.

REFRIGERATOR MAYTAG MFF2258VEM3 Reattaching door handle for customer due to handle falling off. Discovered that door handle screws had become loose causing issue. Tightened screws reattached handle. Unit tested gold collecting service call fee

Near Hollywood Blvd, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW92HEFW0 "Replaced rotor and screw, unit testing good."

Near Falconbridge Dr, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Sr#7724973709 Found no power to ice maker door switches are good. Called tech line and found the harness on icemaker is loose at ice maker. Replaced icemaker again due to loose neutral connection. Ordering harness; ordrng 1 W10884720 (harns-wire)

Near Penhurst St, Rochester, NY 14619
David L.

David L.

WASHER WHIRLPOOL WTW4816FW The fault code displays F0E0 indicating "no fault." Unit should operate properly.

Near Owens Rd, Brockport, NY 14420
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFT2776FEZ00 Replaced fresh food evaporator and dye drier for low charge. The refrigerator tested good ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE

Near Kurt Rd, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT351SFYF00 Ordering start device for compressor not starting all the time. ; ordrng 1 WPW10194431 (start-dev)

Near Edgemere Dr, Rochester, NY 14612
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT511SZDM99 Installed missing nameplate. The freezer was accumulating frost near door. Caulked frame where liner meets cabinet and adjusted door for better seal.

Near Maiden Ln, Rochester, NY 14626
Steve M.

Steve M.

RANGE KITCHENAID KSDG950ESS0 Found runaway temps and sensor error codes in diagnostics. Ordering main control. Found stuck key error code. Ordering ui. ; rqstng P&A on 1 W10915031 (panl-cntrl) and 1 W11100515 (cntrl-elec)

Near Chili Riga Center Rd, Churchville, NY 14428
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 The freezer evap was full of frost preventing the unit from cooling. Found open thermistor on diagnostics. The thermistor tested good at the thermistor. Pushed all the wires in at the connections. Defrosted evaporator and tested thermistor again in diagnostics and it now passed. Customer is going to monitor.

Near Short Hills Dr, Hilton, NY 14468
Shaiman C.

Shaiman C.

REFRIGERATOR MAYTAG MSS26C6MFW02 "Unit would not dispense ice. Ice was in ice maker upon arrival. Unit would not harvest nor fill in diagnostics. Replaced ice maker, same issue present. Ice bucket detection switch & ice maker power switch tested good. Suspecting a bad control. Tech line agent agrees. Ordering control.SR:77249757512; ordrng 1 W11125431 (CONTROL )"

Near Quaker Rd, Scottsville, NY 14546
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFF2558VEW7 Customer need coils cleaned. The front of the coils were already cleaned. Cleaned coils best i could. The refrigerator tested good. Tapped light switch and it turned on. ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ

Near North St, Rochester, NY 14621
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFI2570FEW01 Found no power to ice maker. Reset power then power is at ice maker. Found fill tube full of ice preventing ice production. Removed ice and replaced water valve. The filter cover was broken during repair. Ordering filter cover For mail out only; ordrng 1 WP67006331 (cover-filt MAIL OUT ONLY)

Near Bolton Trail, North Chili, NY 14514
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WGD75HEFW0 Unit was squeaking while in use. Replaced rollers. Unit testing good.; used 1 4392067 (REPAIR KIT) from stock

Near Coach Side Ln, Pittsford, NY 14534
Shaiman C.

Shaiman C.

DISHWASHER GE GLDA696MSS Replaced door latch. Unit testing good.

Near Rivers Run, Rochester, NY 14623
Dave F.

Dave F.

REFRIGERATOR AMANA ARB2557CSR Water is leaking from the water valve . Ordering new water valve WP12544002; ordrng 1 WP12544002 (valve-inlt)

Near Esplanade Dr, Rochester, NY 14610
Dave F.

Dave F.

OVEN KITCHENAID KOSE500ESS00 Checked temperatures on oven . Found that the unit was set to Celsius degrees and customer meant to cook in Fahrenheit . Ran unit to 350 . Checked temperatures . Tested good .

Near Silverton Glenn, Victor, NY 14564
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRMF606ESS00 Ice maker not working . Ran in diagnostics . There was an ice maker error code E2 motor lost position. Ran icemaker in harvest mode . Did not working . Ordering new ice maker WPW10764668; ordrng 1 WPW10764668 (ice maker)

Near Bainbridge Ln, Webster, NY 14580
Dave F.

Dave F.

WASHER WHIRLPOOL WTW6700TW1 Replaced drain pump due to no operation and not draining water . Tested unit in auto diagnostics. Tested good .

Near Elder Dr, Farmington, NY 14425
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL ET1CHKXKT01 Ice maker not making ice . Cycle unit found poor water flow coming to ice maker . Closed self tapper on water line and reopened . Now has better water flow . Refrigerator running a little hot . Found the condenser coils were plugged cleaned coils in front and back of unit .

Near Talbot Dr, Penfield, NY 14526
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF540CWBM01 Freezer evaporator was frozen . Found the evaporator fan is not working . Checked power to fan has power needs new fan . Ordering fan W11024089; ordrng 1 W11024089 (motor-evap)

Near W Townline Rd, Phelps, NY 14532
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Fan blade is loose and will not tighten on motor . Glued the fan blade to the shaft of the motor . Temporary fix .Ordering new motor W11127829 and blade W11204896 ; ordrng 1 W11127829 (motor-cond) and 1 W11204896 (blade-fan)

Near Mapleview Dr, Shortsville, NY 14548
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF707ESS01 Fresh food evap frozen up . Tested RC and FC both passed . Changed defrost from adaptive to timer . Defrosted unit . Secure thermistor on fresh food evap and foil taped it . Checked gaskets they make sure they are sealing .checked evap fans both tested good . Sealed cabinet. Called techline SR 7724976803 documented service . Tested unit . Tested good .

Near Taramina Ct, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR MAYTAG MBF2258XEQ1 "Freezer not defrosting. Tested thermistors in freshfood and freezer good . Tested defrost thermostat. Tested good to ohms . Tested heater for ohms tested good replaced jazz board . Has power going to thermostat. Couldn't tested heater in diagnostics. Thermostat was to warm . Defrosted evaporator. As defrosted unit found that drain tube was not draining . Replaced drain tube with W10619951 under special project S38253 .Customer will monitor; used 1 W10619951 (TUBE-DRAIN), and 1 WPW10503278 (ADC - JAZZ) from stock"

Near Burrows Dr, Rochester, NY 14625
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW70HEBW Customer concerned about machine leaking water. Replaced ripped bellow. Unit testing good.

Near Lake Rd S, Brockport, NY 14420
Steve M.

Steve M.

DISHWASHER KENMORE 587.14024200A Added splash Shields that were missing and replaced bottom door gasket that was.cracked for dishwasher leaking.

Near Traditions Pl, Henrietta, NY 14467
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW1 Unit would not turn on. Replaced control and calibrated; unit testing good.

Near Lycoming Rd, Rochester, NY 14623
Shaiman C.

Shaiman C.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ05 Drain was frozen over causing water and ice to backup into freezer. Installed drain trap and removed ice build up in freezer. Unit testing good.

Near Cloverwood Dr, Brockport, NY 14420
David L.

David L.

MICROWAVE WHIRLPOOL MMV1174FZ Replaced microwave door. Unit operates good.

Near Rahway Rd, Rochester, NY 14606
David L.

David L.

WASHER AMANA NTW4516FW Installed water pump. Washer tests OK.

Near Lyell Ave, Rochester, NY 14606
David L.

David L.

WASHER AMANA NTW4516FW Replaced capacitor. Washer tests OK.; dspstn on spec-tagged invntry: 1 W11175257 CAPACITOR

Near East Ridge Road, Rochester, NY 14621
Evan E.

Evan E.

WASHER KENMORE 110.249423 "Customer stating unit will not spin out fully. Upon inspection discovered that clutch is failing and unit is also not agitating correctly due to dog agits being worn. Tech is recommending replacement of gearcase also. Orderings clutch, dog agits and gear case Labor rate of $104.65 still due at time or repair ; ordrng 1 3360629 (GEAR CASE ) and 1 WP8299642 (CLUTCH ) and 1 WP8537434 (CAM AGITATOR ), dspstn on spec-tagged invntry: 1 285753A COUPLING"

Near Indian Spring Ln, Rochester, NY 14618
Evan E.

Evan E.

RANGE WHIRLPOOL WEE750H0HZ1 Customer stated that they could not select functions on keypad. Upon arrival hit glass was displayed on keypad screen. Could not get unit to respond to any commands. Unplugged unit and reset breaker. Left unit off for 15 mins. Flipped breaker plugged unit back in. Unit was still showing hour glass. Called tech line Sr:7724960677Tech line recommended replacement of UI ; ordrng 1 W11290627 (CONSOLE )

Near French Rd, Rochester, NY 14618
Evan E.

Evan E.

MICROWAVE WHIRLPOOL WMH32519HZ2 "Customer stated that unit was not powering on after light bulb had blown in fixture. Upon inspection discovered that fixture had shorted causing bulb to pop. Ordering replacement bulb fixture ; ordrng 1 WPW10210878 (SOCKET ), dspstn on spec-tagged invntry: 2 8206232A BULB"

Near Perrin St, Fairport, NY 14450
Evan E.

Evan E.

WASHER WHIRLPOOL WFW5090JW0 Unit is flashing error code f20 (Heater system failure ) checked resistance at heater. Checked heater for continuity checked resistance from harness to heater. Checked wires for continuityHeated tested good Harness tested good Tech sheet is calling for replacement of ACU ACU is factory order and currently on back order Ordering ACU ; ordrng 1 W11334605 (ACU )

Near Finn Road, Henrietta, NY 14467
Evan E.

Evan E.

DRYER WHIRLPOOL WED8740DW0 Customer stated that unit was squeaking very loudly while tumbling. Upon inspection discovered that rollers were sticking causing noise. Ordering dryer repair kit ; ordrng 1 4392067 (REPAIR KIT )

Near Licia Ln, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF560SEYB05 Freezer evaporator fan is not running. Tested to power to fan has power . Needs new fan ordering WPW10464673; rqstng P&A on 1 WPW10464673 (motor-evap)

Near Lux St, Rochester, NY 14621
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Fresh food evap and freezer evap frosted . Called techline SR7724961554Checked all thermistors they are working . Defrosted fresh food and freezer . Noticed that the door . On the right the hinge does not closes right . Looked at door liner seems to be possible warped and not allowing a good seal . Ordering new right hand door W11129485 and badge W11223753; ordrng 1 W10816323 (hinge-door) and 1 W11129485 (dor-fip) and 1 W11223753 (nameplate)

Near Landsdowne Ln, Rochester, NY 14618
David L.

David L.

REFRIGERATOR MAYTAG MFI2570FEZ05 Fill tube split at the top. Ordering new fill tube.; rqstng P&A on 1 67006317 (tube-water)

Near Torrey Pine Dr, Rochester, NY 14612
David L.

David L.

FREEZER MAYTAG MQF1656TEW01 Fan iced over. Ordering defrost thermostat and heater.; ordrng 1 DEFROSTHEATER and 1 HEATERTHERMOSTAT

Near Carrington Dr, Rochester, NY 14626
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Rebooted unit per service bulletin. Lights did not go on, indicating the problem isn't the elec control. Ordering lights for freezer and ff.; ordrng 1 FFLIGHT and 1 FREEZERLIGHT"

Near Lakeshore Rd, Kendall, NY 14476
Shaiman C.

Shaiman C.

DISHWASHER KITCHENAID KDTE104ESS0 "Replaced motor, unit testing good."

Near Botwood Ln, Rush, NY 14543
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW75HEFW0 F3E1 F9E1 stored. Ran auto diagnostics & unit is taking longer than normal to drain. Drain tray was heavily restricted causing the rain pump to fail. Replaced pump unit testing good.

Near Smith St, Rochester, NY 14606
Shaiman C.

Shaiman C.

DRYER KENMORE 417.804127 "No continuity at the thermal limiter. Replaced, unit testing good."

Near Maria St, Rochester, NY 14621
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 Customer is concerned with the temperature of the water being too warm and vegetables freezing the the fresh food section. Called tech line to document concerned. SR7724958559Chilled waters is marginal due to a very small tank on the unit and can not be adjusted without causing further problems with items freezing in the fresh food section. Checked airflow around fresh food thermistors. Tech line recommending that the customer ru. The RC at the second setting.

Near Pepperidge Dr, Rochester, NY 14626
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT541SZHV00 Fresh food 38 and freezer is 2 degrees. Moisture collecting on ceiling of freest food section. Warm air returns are clear. Called thech line sr#7724964399 ordering pressure release in-line and ordering both doors for warm air entering unit cause moisture to accumulate on ff section ceiling; ordrng 1 LW11041496 (BLACK SS FF DOOR) and 1 LW11041497 (BLACK SS FREEZER DOOR) and 1 WP2210509 (releas-vac)

Near Clarendon Ct, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW8040DW4 F3E2 F8E1 F0E4 codes on arrival. Unit would not dispense water in manual diagnostics. Replaced valve. Unit testing good.

Near Britton Rd, Rochester, NY 14616
Evan E.

Evan E.

DRYER ROPER REX4634KQ1 Customer stated that unit would not tumble. Upon inspection discovered belt had broken. Used dryer repair kit to replace all moving parts. Ran test cycle Unit tested good

Near Gleason Cir, East Rochester, NY 14445
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL ED2KHAXVB01 Found water filter housing has failed and is not letting water to unit and leaks when filter is taken out. Ordering housing. ; ordrng 1 WPW10121138 (housing)

Near Flower Valley Cir, Penfield, NY 14526
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL KRSC503ESS01 Found the fresh food evaporator is frosted over. Ordering foam fan housing for foam will not come out in one piece. ; ordrng 1 W11098695 (fan-scroll)

Near Limpet Dr, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF989SDAE03 Ordering icemaker and fan for no ice production. Ordering i e bucket for broken release tab. ; rqstng P&A on 1 W10846539 (evaporator fan ) and 1 WPW10347093 (ice container) and 1 WPW10764668 (ice maker)

Near Quail Ln, Rochester, NY 14624
Dave F.

Dave F.

MICROWAVE WHIRLPOOL WMH53521HZ2 Replaced control on microwave due to light not turning off when plugged in . Tested unit . Tested good .

Near Hamlin Dr, Canandaigua, NY 14424
Evan E.

Evan E.

WASHER WHIRLPOOL WTW7500GW0 Customer stated that unit was running but shutting off after 10 mins into cycle. Upon inspection discovered error code f6e3 was displayed. (ACU could not hear UI) ran diagnostic cycle. Discovered that UI was intermittently accepting commands when attempting to start cycle. Ordering UI and control ; ordrng 1 W11040279 (UI CHROME SHADOW ) and 1 W11130238 (CONTROL )

Near Ridge Rd, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS315SNHB00 The doors on the refrigerator were not level . Adjusted legs and door handles . Adjusted right side door . Door is now level.

Near Chapelhill Dr, Victor, NY 14564
Dave F.

Dave F.

REFRIGERATOR MAYTAG MSS26C6MFZ00 Fresh food section freezing up top . Tested unit in diagnostics tested both thermistor tested good . Found the temperatures needed adjusted and the coils in the bottom cleaned . Checked temperatures and were within range . Checked evap not frosting up . Everything tested good .

Near Hillside Ave, Rochester, NY 14610
Dave F.

Dave F.

MICROWAVE WHIRLPOOL WMC50522HS0 Unit not power on . Removed unit from built in installation spot . Found the plug that goes into the cabinet from the outlet to the microwave was loose and not allowing unit to turn on . Fixed connection inside unit . Tested unit . Tested good .

Near Aden,
David L.

David L.

REFRIGERATOR AMANA ABB1921BRW00 Customer concerned with noise during operation. Ran service diagnostics and changed unit to fixed defrost to keep the coil clear. Customer to monitor.

Near Parliament Cir, Rochester, NY 14616
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFC302ESS00 Noise when the refrigerator gets closed or is moved . Found that the bladder was hitting the back wall . Inserted foam in between wall and bladder . Refrigerator is not making noise now .

Near Maywood Ave, Rochester, NY 14618
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Freezer door was binding leaving an air gap. Raised door and heated gasket to mold. Door is now shutting properly.

Near Emery Run, Rochester, NY 14612
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDF560SAFM2 dishwasher not spraying water found error code F4E3 wash pump failure . Replaced pump . Tested unit in auto diagnostics. Tested good

Near Hook Rd, Farmington, NY 14425
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WGD5000DW3 "Timer would continue progressing even after the machine is off. Replaced timer, customer monitor."

Near Chamber Valley Estates, Spencerport, NY 14559
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4816FW2 "Unit would not power on. SC connection to board was not tight. Secured connection, unit testing good."

Near E Union St, Holley, NY 14470
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Left hand hinge cap not on missing hole that the screw goes into . Tapped hole . Screw for cap works now .

Near Terri Dr, Farmington, NY 14425
Steve M.

Steve M.

REFRIGERATOR AMANA ASI2175GRS00 Found defrost drain was restricted causing ice build up and leaking from freezer. Removed restriction and the refrigerator tested good.

Near Mapleton Dr, North Chili, NY 14514
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF507ESS01 Replaced fan harness including thermistors for frost build up on fresh food evaporator. Removed all frost and ice. Found ice behind evaporator housing. Removed ice. Fastened defrost thermostat with zip tie and taped with metal tape to prevent it from moving. The refrigerator tested good. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS

Near Lake Rd, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FGHB2866PFJA "Replaced evap fan motor, thermistor and main control for persistent frosting of evaporator. The refrigerator tests good."

Near Klem Rd, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR GE PSS23MGTCWW Replaced heater for not defrosting. The refrigerator tested good. ; dspstn on spec-tagged invntry: 1 WR51X10101 HEATER and 1 WR55X10942P CONTROL

Near Fernboro Rd, Rochester, NY 14618
Evan E.

Evan E.

WASHER MAYTAG MVWB766FW1 Customer stated that unit was not filling with enough water and would not complete full cycle. Upon arrival discovered that drain hose was not hung properly. Rehung hose. This is cause for unit not completing cycle. Checked for error codes no codes were present. Ran diagnostic cycle. Unit completed cycle as it should. Spoke with customer about proper loading and cycle selections to ensure proper setting is used based on Load. Unit itself tested good

Near Plank Rd, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Replaced air diffuser for damper grinding. The damper tested good.

Near Anderson Rd, Linwood, NY 14486
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL MDB8959SFZ4 "Customer concerned that the unit will not drain completely in a cycle & has to manually drain unit. F3E1 F6E1 F8E2 F8E1 F6E4 upon arrival. Cleared codes then ran diagnostics cycle. Upon completion, F3E1 F8E2 codes reappeared. Sensor should be replaced. ; rqstng P&A on 1 W11084121 (sensor)"

Near Bonnie Brae Ave, Rochester, NY 14618
Evan E.

Evan E.

MICROWAVE WHIRLPOOL WMH32519HT2 Replacing magnetron and capacitor and transformer due to unit producing clicking sound when beginning to run. Replaced all parts unit is still making noise. Discovered that relay on control board for turntable is causing issue. Ordering control ; ordrng 1 W11342846 (CONTROL )

Near Bluestone Hollow, Webster, NY 14580
Dave F.

Dave F.

DRYER WHIRLPOOL WED4815EW1 "Dryer not turning on . Found thermal fuse is blown . Tested heater element. Tested bad is grounded . Ordering parts for repair. Rollers are worn out as well .; ordrng 1 279816 (thermal cut off hi) and 1 279838 (element,heater) and 1 4392065 (dryer repair kit) and 1 WP3387134 (thrmst-fix) and 1 WP3392519 (thermal fuse) and 1 WP3977767 (thrmst-fix)"

Near Exchange St, Geneva, NY 14456
Steve M.

Steve M.

MICROWAVE WHIRLPOOL WMH31017AS3 "Found vent light staying on and control will not turn it off. Ordering control. Replacing interlock on return visit; ordrng 1 W10810046 (cntrl-elec), dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK"

Near Ranney Dr, Fairport, NY 14450
Steve M.

Steve M.

DISHWASHER JENN AIR JDB9200CWS2 "Replaced rails for broken rails causing upper rack to fall. Ordering adjusters for broken tabs. ; ordrng 2 WPW10546503 (adjuster)s, dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"

Near Castlebar Rd, Rochester, NY 14610
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFT2776FEZ00 17 degrees in freezer. Found evidence of low charge. Ordering evaporator and drier; ordrng 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)

Near Kurt Rd, Pittsford, NY 14534
Steve M.

Steve M.

MICROWAVE WHIRLPOOL WMH32519HV3 "Replaced door switched for door error code. Same issue. Cavity light not coming on and door error code when trying to activate. Ordering control. Door switch interlock screw stripped during repair. Ordering screw; ordrng 1 SCREW (PART NUMBER NOT LISTED) and 1 W11342846 (cntrl-elec), dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK"

Near Wood Spring Hill, Honeoye Falls, NY 14472
Steve M.

Steve M.

WASHER WHIRLPOOL WTW4955HW1 Found a crack leak in outer tub causing leak. Ordering outer tub. ; ordrng 1 W10371566 (tub)

Near Bronson Hill Rd, Avon, NY 14414
Shaiman C.

Shaiman C.

DRYER AMANA NGD4655EW2 Unit is cycling on and off as it should. Unit testing good.

Near Argonne St, Rochester, NY 14621
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Ice build up on evaporator inlet indicating a leak or restriction. Replaced evaporator and flushed system. Installed new dye drier. Unit began cooling after install. ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE

Near Mariner Cir, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 The freezer door was not making good contact with the mullion. Raised door for a better seal. Customer to monitor.

Near Pine Lakes Trail, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW75HEFW0 "Customer concerned about unit not spinning clothes out completely; once water drains and spin cycle initiates, the tub will begin to spin, then slows down repeatedly. No error codes. Seems as if the machine is not level, resulting in low spin speeds. Machine would shake as if it’s not level, then slow down. Attempted to level machine and the vibration reduced significantly. Customer monitor."

Near Vintage Ln, Rochester, NY 14615
David L.

David L.

REFRIGERATOR KITCHENAID KFIS29BBMS02 Unit is building ice on the freezer bottom due to a clogged drain tube. Cleaned tube and removed ice from the freezer

Near Yardley Ct, Webster, NY 14580
David L.

David L.

DRYER FRIGIDAIRE FASG7073NW0 "Unit will not turn on due to an open high limit. Ordering limiter , thermostat and changed door switch. ; ordrng 1 137116700 (thermostat) and 1 137539200 (limiter)"

Near Alonzo St, Rochester, NY 14612
Evan E.

Evan E.

REFRIGERATOR MAYTAG MFC2062FEZ02 Customer stated that freezer light was not coming on. Customer had removed bulb and tested bulb in another socket to confirm bulb was working. Upon inspection discovered that door switch on top of freezer was sticking causing light not to go on. Was able to free switch up. Tested switch multiple times Unit tested good

Near Jacobs Rd, Macedon, NY 14502
Evan E.

Evan E.

OVEN WHIRLPOOL RBS245 Customer stated that unit was exceeding temperature then shutting itself off. Upon inspection discovered that unit was displaying f3e3 error code. (Oven temp too high) tech sheet calls for ohm reading of temp sensor. Ohmed out sensor. Sensor tested good. If sensor is good tech sheet calls for replacement of main control. Quoted customer for control....WPW10340935 (control ) $ 260.00 Labor $34.95 S&H $ 11.11 Tax $24.48 Customer would like to think about repair as contact office if they would like to proceed. Collecting service call fee for now

Near Dover Park, Rochester, NY 14610
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL GS6SHAXKQ01 Replaced ice maker and ice maker optics that read the bin level . Test unit . Tested good . Customer pointed out that the water dispenser is broken where the water comes out into the cup . Ordering new dispenser hose WP4388152; rqstng P&A on 1 WP4388152 (fitting)

Near Warren Ave, Rochester, NY 14618
Dave F.

Dave F.

WASHER MAYTAG MVWC415EW2 Washer stuck in cycle and full of water . Held cancel button washer cancelled current cycle and drained water . Checked for error codes . None. Calibrated unit . Tested in auto diagnostics. Tested good .; dspstn on spec-tagged invntry: 1 W11307244 LATCH

Near Cheshire Glen Rd, Canandaigua, NY 14424
Steve M.

Steve M.

MICROWAVE WHIRLPOOL WMH32519HT2 Hepled evan.

Near Bluestone Hollow, Webster, NY 14580
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED8800YW2 "Grinding noise when in use is coming from bearing on blower housing. Blower assembly must be replaced.; ordrng 1 WP8544737 (wheel) and 1 WP8544739 (pulley-mtr) and 1 WPW10256512 (housing), dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

Near Shore Acres Dr, Rochester, NY 14612
Steve M.

Steve M.

REFRIGERATOR JENN AIR JFC2089HPY Found the freezer door open on right side. It was pulled out time with right side. Readjusted the door and it is closing properly now. Removed all the frost.

Near Bridge Water Ct, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF507ESS00 The fresh food evaporator drain was plugged. Removed all the ice and fisshed a water line in the drain and removed obstruction. The drain behind the refrigerator is clear. The refrigerator tested good

Near S Main St, Fairport, NY 14450
Steve M.

Steve M.

MW-HOOD COMBO WHIRLPOOL WMH78019HV0 Replaced door locks with interlock kit for open/close door errors. The microwave tested good ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK

Near Southwind Way, Rochester, NY 14624
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT511SZDW00 Customer concerned with operating noises. Isolated fan noise from compressor noise. Noise is coming from the compressor. Documented with tech line. SR7724950190; dspstn on spec-tagged invntry: 1 WP2315539 MOTOR-EVAP

Near Tufa Glen Dr, Rochester, NY 14625
David L.

David L.

REFRIGERATOR FRIGIDAIRE FGHB2844LE5 Unit was not defrosting due to a failed defrost thermostat. Replaced thermostat and defrosted the evaporator. Unit tested good. ; used 1 WP4387490 (DEFROST TSTAT 50) from stock

Near Yorkshire Rd, Rochester, NY 14609
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Ice maker was very unleveled causing ice problems. Leveled ice maker and shimmed door to line up doors.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

Near Colonnade Terrace, Hilton, NY 14468
David L.

David L.

WASHER MAYTAG MHW3505FW Replaced malfunctioning UI. Unit tested good.

Near Manitou Rd, Hilton, NY 14468
David L.

David L.

REFRIGERATOR MAYTAG M9BXXGMYW00 "Unit was leaking from the freezer due to a plugged drain. Cleaned air and ice fro, freezer."

Near Ireland Rd, Brockport, NY 14420
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFC704FBS00 Replaced control due to power cord being burnt . Tested unit . Tested good .

Near Sessler Dr, Geneva, NY 14456
Dave F.

Dave F.

WASHER WHIRLPOOL WTW7040DW0 F5 E3 F5 E2 . Lid lock error codes . Replaced lid lock with W10810403. Calibrated unit and ran in auto diagnostics. Unit tested good .; used 1 W10810403 (LID LOCK ASSY) from stock

Near Layton Street Rd, Lyons, NY 14489
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL KRFC302ESS02 Freezer door not shutting all the way . Used some shims for get the bottom of the T bracket that holds the door on better . Freezer door is now even and is closing as it should . Left brackets with customer.

Near Kilbourn Rd, Rochester, NY 14618
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE104DSS1 Customer stated unit would not drain. Checked for error codes unit was displaying (8-1) slow drain. Drained remaining water from unit with vacuum inspected pump. Impeller is failing to spin inside pump. Replaced pump Ran diagnostic cycleUnit draining as it should Unit tested good

Near Lake Rd, Ontario, NY 14519
Evan E.

Evan E.

DRYER WHIRLPOOL WED4815EW1 Customer stated that unit was producing long dry times. Upon inspection unsee dryer vent test kit to monitor air flow from unit. Unit tested good. Also visually inspected vent vent was clear of lint and debris. Customer stated they have been only using automatic dry setting. Suggesting to customer to run unit on timed dry for better results. Unit Itself tested good

Near Pear Tree Meadow, Ontario, NY 14519
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDT730PAHW0 "Replaced motor, unable to test."

Near W Ridge Rd, Rochester, NY 14626
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC500VW1 "Drain hose was installed too high to the rear edge of the sink, water was spraying above sink height due to clogged drain hose lint trap. Removed lint trap and readjusted hose. Unit testing good."

Near Creek Ridge, Pittsford, NY 14534
Evan E.

Evan E.

OVEN KITCHENAID KEBK101BSS00 "Customer stated unit would not power on. Control was unresponsive. Suspecting that thermal fuse had blown during self cleaning. Removed panel to test fuse. Fuse tested open. Replaced fuse. Ran test preheat to 350 degrees. Unit preheated as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"

Near Colten Ct, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW1 "Customer concerned about a knocking noise at the end of spin cycle. No error codes present. Put machine into manual diagnostics and tested the high and low spin speed. Could not recreate any issues. Tech line agent suggests normal operation. However, I put the machine into drain and spin. The machine finally did make a clicking noise as if it was attempting to switch gears. Replacing clutch & actuator.SR: 7724932358; ordrng 1 W10597177 (actuator) and 1 W10721967 (drive pulley)"

Near East St, Pittsford, NY 14534
Shaiman C.

Shaiman C.

WASHER MAYTAG MHW6000XW1 Re-diagnosing machine. Drum hesitates to spin freely both unplugged and plugged in. F6E1 error code. Attempted to start a diagnostics cycle. Door locked (C00). (C02) Cold water valve would spray into tub for a brief second then rest while still in C02 of verification cycle. After about 4 minutes machine then went back to C00 then UI display began flickering. Unit did not complete auto diagnostics cycle. Attempted to exit diagnostics mode. Door Lock did not disengage for about 5 minutes. Senior tech will make a visit to verify.; saved tckt

Near W Cavalier Rd, Scottsville, NY 14546
David L.

David L.

MICROWAVE WHIRLPOOL UMV1160CS6 Called tech line due to repeated door error ep 1 to ground with door shut they are recommending that we replace the harness and control. Sr7724932441; ordrng 1 W11106356 (cntrl-elec) and 1 W11300385 (HARNESS)

Near Edgemere Dr, Rochester, NY 14612
David L.

David L.

REFRIGERATOR FRIGIDAIRE FGHB2866PFJA Unit has frozen air returns . Suspecting an intermittent evaporator fan issue. Recomending replacing fan and thermistor. ; ordrng 1 241509402 (motor) and 1 5304502779 (board-main power) and 1 808137001 (thermistor)

Near Klem Rd, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL GX5SHDXVB03 Replaced light switch for no no power to bulb. Replaced I e maker and harness for heater stuck on. Replaced both freezer drawer slides for door not closing. Replaced the right fresh food door gasket for torn gasket. Ordering water valve for shorted valve. Customeraid for bin. ; rqstng P&A on 1 WP2315576 (valve-inlt)

Near Lalanne Rd, Rochester, NY 14623
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced freezer door for dent. Replaced ice door for dents. Reordering left ff door for damage out of box. ; ordrng 1 W11301204 (LEFT SS DOOR)

Near Hillside Ave, Rochester, NY 14610
Steve M.

Steve M.

REFRIGERATOR GE PSS23MGTCWW "Ordering heat r for open heAter. Defrosted evaporator. ; ordrng 1 WR51X10101 (heater & brkt asm), dspstn on spec-tagged invntry: 1 WR55X10942P CONTROL"

Near Fernboro Rd, Rochester, NY 14618
Steve M.

Steve M.

50#IM 18" FS KITCHENAID KUIC18PNXS2 "Found the water levels sensor is open and recirculating pump is very loud. Order pump assembly. ; rqstng P&A on 1 2313702 (water pump), states that autho needed"

Near W Henrietta Rd, Rochester, NY 14623
Shaiman C.

Shaiman C.

DRYER KITCHENAID KEYE670BWH2 "Checked all fuses, and start switch. Issue lays within the door switch. Must be replaced. ; dspstn on spec-tagged invntry: 1 W10820036 SWITCH"

Near Parker Dr, Pittsford, NY 14534
Evan E.

Evan E.

WASHER KENMORE 110.450914 Replacing pressure switch due to unit not spinning out load correctly. Items were coming out wet at end of cycle. Replaced switch Ran full express wash Unit tested good

Near Woodbury Pl, Rochester, NY 14618
Evan E.

Evan E.

DRYER GE DDE0580GALWH Customer stated they were experiencing long dry times. Upon inspection discovered that unit was very dirty and vent was full of lint. Cleaned entire machine. Unit functioning as it should otherwise. After cleaning unit ran test cycle. Unit tested good

Near Alliance Ave, Rochester, NY 14620
Evan E.

Evan E.

DISHWASHER KITCHENAID KDPE234GPS0 Customer stated unit was not pumping water through cabinet. Upon inspection discovered that unit was flashing error code 4-3(wash motor not running) and 7-1 (no heat ) Attempted to run diagnostic cycle Unit would fill and drain but never move water through cabinet. Unit needs sump & motor. No heat error code is due to water sitting in cabinet for too long and wash motor failing to move water. Replaced sump & motor Ran diagnostic cycle to calibrate machine and clear codes Unit tested good

Near Brook Trout Ln, Rochester, NY 14622
Shaiman C.

Shaiman C.

WASHER GE WJRR4170G1WW Lid switch tested good for continuity. Motor should be replaced. Customer declined further repair.

Near Laredo Dr, Rochester, NY 14624
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED7000DW1 "hinges are missing that holds the lid down, & a rock was stuck next to the felt that is mounted behind the felt on the front cabinet panel. Removed rock and installing brackets.; ordrng 2 W10641296 (hinge)s and 1 W10861225 (handle)"

Near Davis St, Rochester, NY 14605
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC465HW2 "Customer concerned about multiple noises, more specifically in the bulky item cycle. No error codes present. Further investigation lead to discovery of the sound emitting from the household pipes due to high water pressure. House hold pipes shake every time the water valves in the machine close resulting in a thumping noise that can be heard in the upper level of the home. Closed the inlet water valves to positions where the thump is less significant. Customer is satisfied, unit testing good."

Near Brandywine Ln, Rochester, NY 14618
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL MVWB7625FW3 "Customer concerned about a clunking noise when machine is filling. Noise is emitting from household pipes when the machine water valves switch between hot and cold. Closed household water valves slightly to reduce noise. Customer is satisfied. As for the grease in the tub, could not come to a logical conclusion as to where it could be coming from. Most possibly a supernatural phenomenon which can not be explained. Unit testing good."

Near Wexford Glen, Pittsford, NY 14534
David L.

David L.

REFRIGERATOR GE TFX22ZAS Replaced defrost heater. Removed and cleaned drain tube.

Near Wintergreen Way, Rochester, NY 14618
David L.

David L.

REFRIGERATOR KITCHENAID KRFF507ESS 10256297-1Unit had a frosted evaporator. Defrosted unit and changed to 8 hour defrost. Unit covered under new leaf warranty

Near Golden Locust Cir, Penfield, NY 14526
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL GX5SHDXVB03 Replaced light switch for no no power to bulb. Replaced I e maker and harness for heater stuck on. Replaced both freezer drawer slides for door not closing. Replaced the right fresh food door gasket for torn gasket. Ordering water valve for shorted valve. Customeraid for bin. ; rqstng P&A on 1 WP2315576 (valve-inlt)

Near Lalanne Rd, Rochester, NY 14623
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDX655DW1 Ship direct new handle; ordrng 1 W10861225SHIPDIRECT (SHIP DIRECT )

Near East St, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR JENN AIR JFC2089HEP Found i pinched the water line on previous visit causing no water ti refrigerator. Moved line and taped to wall to prevent from pinching. Covered under appliance tec warranty.

Near Meadow Ln, Rochester, NY 14618
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced ice maker for no ice production. The new ice maker called for water as soon as it was installed. The ice maker tests good.

Near Penhurst St, Rochester, NY 14619
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer complaining of dishes not drying. Found no error codes and unit passed all tests in diagnostics. The heater turned on and heated. Recommended to use hot water at sink prior to use and use the high temp cycles for better drying. The dispenser door came off. Reassembled door. If door comes off again preorder W10888684 door.

Near Davis Rd, Churchville, NY 14428
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KFIS29BBMS00 Replaced reservoir for leaking ta the filter connection. The reservoir tested good with no leaking.

Near Bello Ct, Rochester, NY 14624
Evan E.

Evan E.

WASHER MAYTAG MVWX655DW1 Replacing control board due to unit not spinning out correctly. Unit would not engage into spin during normal cycle. Replaced control Ran diagnostic cycle Ran calibration cycle Ran unit in manual test mode on high spin. Unit tested good

Near Granada Cir, Rochester, NY 14609
Dave F.

Dave F.

REFRIGERATOR MAYTAG MFX2676FRZ00 Fresh food section 38 freezer is 0 degrees . Found fresh food section was frosted up .called techline SR 7724931673 checked all thermistors in unit tested good . Changed defrost from adaptive to timer . Defrosted unit . Checked thermistor position. Tin foil taped and zip tied the thermistor . Checked fans . They are working . Ran test four in diagnostics. Passed . Unit tested good .

Near Meadow View Dr, Lima, NY 14485
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 Freezer is all frosted up . Refrigerator is new . Found that the door gasket .was not sealing all the way . Heated up gasket . Reseated gasket . Door is now sealing .

Near Hathaway Dr, Farmington, NY 14425
Dave F.

Dave F.

WASHER WHIRLPOOL NTW4516FW3 Washer is not leaking . Tested unit . Found there is a leak . From the drain pipe in the wall . Washer is within warranty.

Near Karen Pl, Farmington, NY 14425
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Complaint is water leaking from dispenser . Dispenser area was dry . When arrived . Checked temperatures in freezer was a little warm . Ice may be melting from ice maker and coming out of bin . Adjusted the refrigerator temperatures and damper . Customer will monitor.

Near Bent Oak Trail, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 Called techline SR 7724892967 . Replaced water valve and control on refrigerator. Water dispenser still not working . Tested power at water valve no power. Checked water pad . Tested good . Tested power at wire harness above led light no power . Techline thinks it's the wire harness inside the refrigerator cabinet. Refrigerator deemed unrepairable .

Near Castle Rock Cir, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL KBFA25ERSS01 Replaced ice maker due to heater not turning on when cycle icemaker . Tested unit . Tested good.; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER

Near Kitty Hawk Dr, Pittsford, NY 14534
David L.

David L.

REFRIGERATOR KENMORE 61984100 Compressor is very loud. Not recommending a repair due to age of the unit.

Near Russell Ave, Rochester, NY 14622
David L.

David L.

REFRIGERATOR KENMORE 253.50683 Icemaker supply tube frozen. Icemaker filling partially. Water pressure is low. Recommending new filter.

Near Mathews St, Rochester, NY 14607
David L.

David L.

WASHER WHIRLPOOL WTW5000DW1 "Unit was making a loud noise during agitate. Inspected cam and belt. Tightened pulley. Unit testing good. Ran auto test; dspstn on spec-tagged invntry: 1 W10528947 HUB 1 W10721967 CAM , and 1 W11035751 GEARCASE"

Near Nantucket Rd, Rochester, NY 14626
Dave F.

Dave F.

RANGE JENN AIR JJW2827DS01 Replaced user interface for not responding to touch and having a stuck key error . Tested unit . Tested good .

Near Medford Way, Victor, NY 14564
David L.

David L.

DISHWASHER MAYTAG MDB8949SBW3 Replaced broken keypad that was falling off

Near Ireland Rd, Brockport, NY 14420
Evan E.

Evan E.

DISHWASHER KITCHENAID KUDC10IXBL Customer stated that unit was not responding to commands. Upon inspection unit was flashing all lights on control panel. Removed door and unplugged control and UI. After reseating connectors unit was functioning as it should. Go unit into diagnostic checked for error codes unit was displaying code 7-1 no heat. Due to water sitting inside of unit. Ran full diagnostic cycle Unit completed cycle Unit functioning as it should Unit tested good

Near Parkview Dr, Rochester, NY 14625
Evan E.

Evan E.

DRYER WHIRLPOOL LEQ7030KQ1 Customer stated that unit was not tumbling but still heating. Upon inspection discovered that belt had broken. Suggesting use of dryer repair kit. Installed dryer repair kit Replaced belt rollers and pulleyRan test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT

Near Dorking Rd, Rochester, NY 14610
Evan E.

Evan E.

DISHWASHER MAYTAG MDBH969AWB5 Replacing gasket and chopper due to unit leaking water from corners and unit missing chopper. Replaced gasket and chopper. Ran test cycle unit tested good Also tightened door screws and handle screws as courtesy ; dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE

Near New Wickham Dr, Penfield, NY 14526
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 Replaced both controls and thermistor . Defrost sensor was showing open previously . After replacing parts . The defrost sensor now passes in diagnostics. Unit tested good .

Near Brace Rd, Victor, NY 14564
Steve M.

Steve M.

WASHER MAYTAG MHW6000XW1 The motor will not start tested ccu and it will not send power to mcu. Called tech line and they fell it is the mcu. Explained to custom er that it still a guess. The customer is going to replace.

Near W Cavalier Rd, Scottsville, NY 14546
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB855DC2 Replaced valve and tested good.

Near Howard Rd, Rochester, NY 14606
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL KRFC302ESS02 Freezer door not sealing correctly. Heated up gasket still not sealing the door is not sealing evenly across the entire unit . Called techline SR 7724928357 . Was told to order new rails . Left hand fresh food door has a ding in it . Ordering a new door .13094747SQ; ordrng 1 13094747SQ (dor-fip ss) and 1 WPW10544403 (bracket) and 1 WPW10544404 (bracket)

Near Kilbourn Rd, Rochester, NY 14618
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTE104ESS0 Found wash pump not pushing water causing poor wash. Ordering wash pump; rqstng P&A on 1 WPW10605057 (pump and motor assy)

Near Botwood Ln, Rush, NY 14543
Shaiman C.

Shaiman C.

WASHER MAYTAG MHW5500FW1 "Replaced control. UI is not needed, unit is testing good."

Near E Henrietta Rd, Rush, NY 14543

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