Service History 21 - Appliance Tec

We serviced a

KITCHENAID OVEN

Model KEBS277SBL04

Near Webster, NY 14580

James

Job Details: 12/11/2023

Replaced appliance manager and tested both ovens. Bake and broil elements functioning. One year warranty on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFF2258FEZ05

Near Webster, NY 14580

James

Job Details: 12/11/2023

Rh gasket damaged. Replaced gasket and molded with heat gun.

We serviced a

KENMORE DRYER

Model ="110.68082701"

Near Rochester, NY 14610

Andres V

Job Details: 12/11/2023

Unit needs a new blower motor control but part is NLA.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Manlius, NY 13104

Chuck G

Job Details: 12/11/2023

Replaced control and console. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

JENN AIR OVEN

Model JGRP436WP01

Near Manlius, NY 13104

Chuck G

Job Details: 12/11/2023

"Customer stated that UI is not responding to commands. After inspecting unit i found that the Unit needs a UI control. Ordering UI WPW10464535; ordrng 1 WPW10464535 (UI), used 1 SH15 (Shipping) from stock"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Fayetteville, NY 13066

Chuck G

Job Details: 12/11/2023

"Customer stated that unit is not starting a cycle, not filling with water. No codes. Ran a diagnostic cycle in which the unit operated as intended. I calibrated unit. I had the customer start a normal cycle in which the unit started the cycle as intended. I explained to the customer about the two step authentication, how to load the unit, cycle selection and how much HE detergent to use. Unit tested good"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Fayetteville, NY 13066

Chuck G

Job Details: 12/11/2023

Customer stated that the lid of the unit is broken. After inspection of the unit i discovered that the lid is cracked at the hinge. Unit needs a new lid. I quoted customer for repair but they declined.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Fayetteville, NY 13066

Chuck G

Job Details: 12/11/2023

Replaced SS panel. Unit tested good

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS09

Near Camillus, NY 13031

Chuck G

Job Details: 12/11/2023

Replaced both inverter control and and power supply control. Upon testing the unit the F5E1 codes reappeared. Found the issue to be with the inverter filter control. Ordering filter control W11398764; ordrng 1 W11398764 (Filter control)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW07

Near Marcellus, NY 13108

Chuck G

Job Details: 12/11/2023

"Customer stated that unit is not cooling. After inspecting unit i found that the compressor is drawing .33 amps indicating a SS leak. Ordering evap W11572047, compressor W11547313 and lokrings ; ordrng 1 W11572047 (Evaporator) and 1 W11504450 (4/1.8) and 1 W11504420 (8/6 evap) and 1 W11547313 (Compressor) and 1 W11504420 (8/6) and 1 W11504431 (7/5) and 2 W11506622 (6.35)s and 1 W11506635 (Access valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Clay, NY 13088

Chuck G

Job Details: 12/11/2023

Customer stated that unit is throwing a PO and the freezer evap fan is making a noise. After inspecting unit i found that the issue is with the evap fan. Ordering fan/harness W11661931 and control W11556912; ordrng 1 W11661931 (Fan/harness) and 1 W11556912 (Control)

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Greece, NY 14626

Dave L

Job Details: 12/07/2023

"Replaced basket, Gearcase, pump and hose. Tests ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Rochester, NY 14609

James

Job Details: 12/07/2023

Replaced control and tested normal cycle. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Salina, NY 13090

Chuck G

Job Details: 12/07/2023

Replaced harness and compressor. Vacuumed unit down to 380 microns. Charged unit with grams of R600. Evap has a full frost pattern. I explained to the customer to give the unit 24 hours to get to temp. Unit tested good

We serviced a

KITCHENAID COOKTOP

Model KICU509XBL00

Near Pittsford, NY 14534

James

Job Details: 12/07/2023

Unit not powering on. 240v to unit. Need control and ui. Control is no longer available.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Farmington, NY 14425

James

Job Details: 12/07/2023

Replaced vent assembly. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11545290 DEFLECTOR

We serviced a

GE WASHER

Model GTW465ASN9WW

Near Rochester, NY 14626

Dave L

Job Details: 12/07/2023

Water valve energizes on its own intermittently. Ordering valve and control. ; ordrng 1 WH13X26535 (Valve) and 1 WH22X35597 (Control)

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS05

Near Rochester, NY 14626

Dave L

Job Details: 12/07/2023

Adjusted lower convect fan until noise went away.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Rochester, NY 14612

Dave L

Job Details: 12/07/2023

Replaced water valve and removed ice from freezer air returns. Customer to monitor for ice after 24 hours

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Rochester, NY 14612

Dave L

Job Details: 12/07/2023

Address given wasnt the location of the product. 225 penhurst st. Rescheduled ; schdld next appmnt for 12/11 MON !

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Rochester, NY 14612

Dave L

Job Details: 12/07/2023

Unit would not spin out due to spin speed set to off. Small leak at door due to bellow spring detached. Secured bellow spring.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Hamlin, NY 14464

Dave L

Job Details: 12/07/2023

Replaced slipping drive belt and cleaned cam pulley. Tested ok; used 1 WPW10006384 (BELT) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Rochester, NY 14618

Andres V

Job Details: 12/07/2023

I replaced the soap dispenser on unit. Unit is working properly. ; dspstn on spec-tagged invntry: 2 W10861000 DISPENSER

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW0

Near Hamlin, NY 14464

Dave L

Job Details: 12/07/2023

Tub is broken at block. Customer is going to replace.

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Pittsford, NY 14534

Andres V

Job Details: 12/07/2023

"Customer had turned off heating and did not notice, she also brought up that unit was not drying correctly on a sense cycle. Found the humidity dry sensor harness has a broken wire. ; ordrng 1 WPW10298258 (Harness sensor)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Brockport, NY 14420

Dave L

Job Details: 12/07/2023

Replaced bezel that was preventing use of faucet . Tests ok.

We serviced a

ROPER DRYER

Model RED4640VQ1

Near Fairport, NY 14450

Andres V

Job Details: 12/07/2023

"Rollers where squeaking. I used a repair kit to replace the rollers, belt and idler pulley. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Fairport, NY 14450

Andres V

Job Details: 12/07/2023

"Found rollers to be squeaking. I used a repair kit to replace rollers,belt and idler pulley. Tested unit, no longer makes noise. ; used 1 4392065 (Repair kit) from stock"

We serviced a

KITCHENAID FREEZER

Model KRMF706EBS01

Near Bloomfield, NY 14469

James

Job Details: 12/07/2023

Led shorted. S191AQ Replaced lf ff ceiling led and all leds began functioning. ; used 1 W11601310 (Led) from stock

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW05

Near Macedon, NY 14502

Andres V

Job Details: 12/07/2023

"Unit is having a sealed system issue, the sides of the unit are hotter the usual. Theirs also what seems to be R600 leaking in the back and one of the lines is covered in frost. ; schdld next appmnt for 12/13 WED ! , states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Macedon, NY 14502

Andres V

Job Details: 12/07/2023

Customer had question about how loud fan was I informed him that is normal operating noise. He also had a squeaky fresh food door. I lubricated it so noise is no longer there.

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH53521HZ06

Near Pittsford, NY 14534

Andres V

Job Details: 12/07/2023

"Found pinched wire between light cover and unit base. I adjusted wire, light now stays on.; dspstn on spec-tagged invntry: 1 W10727360 SWITCH - 1/4' and 1 W11244490 INTERLOCK"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Clay, NY 13090

Chuck G

Job Details: 12/07/2023

"Customer stated that unit is still making a sound during the last minute of spin. No codes. After inspecting unit i found that the rotor bolt was missing, i located bolt on floor , then applied loctite to bolt and installed. I calibrated unit and ran a diagnostic cycle in which the unit operated as intended. Unit tested good"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near East Syracuse, NY 13057

Chuck G

Job Details: 12/07/2023

"Replaced electrode, tubing assembly, burner and burner cap. Unit tested good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Pittsford, NY 14534

Andres V

Job Details: 12/07/2023

"Freezer temp was 1 deegree, Ice maker fan is working. Ice maker had ice in it but did not cycle. I checked error codes found E5 for thermistor issue. Unit does harvest and fills. Ordering new ice maker.; ordrng 1 W11658802 (Ice maker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, NY 14608

Andres V

Job Details: 12/07/2023

When I got to home unit had produced not ice. I then took off ice bin and inspected ice maker while doing that ice maker started to cycle then it filled. I checked the wiring at the door to check for cut wires but did not see any. Reccomend replacing ice maker. ; ordrng 1 W10873791 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Syracuse, NY 13214

Chuck G

Job Details: 12/07/2023

Replaced right and left fresh food compartment doors. Ordering nameplate W11178521- to be shipped to customer. Unit tested good ; ordrng 1 W11178521 (Nameplate)

We serviced a

WHIRLPOOL WASHER

Model WTW8800YW1

Near Syracuse, NY 13205

Chuck G

Job Details: 12/07/2023

I called customer to let them know that i was on my way and they cancelled service

We serviced a

GE DISHWASHER

Model CDD420P2TOS1

Near Bloomfield, NY 14469

James

Job Details: 12/07/2023

Double dishwasher. Neither one working. Reset unit and tested. Removed spray arms and reinstalled. Pumps are functioning and spray arm rotating. Recommend using more rinse aid and monitoring. Couldn't verify if cycle is intermittently stopping without completing. Customer is to monitor.

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Canandaigua, NY 14424

James

Job Details: 12/07/2023

Customer said unit is working

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJB00

Near Manchester, NY 14504

James

Job Details: 12/07/2023

Compressor locked. Replaced compressor and pulled down to 500 microns for 15 minutes. Unit began cooling once plugged in.

We serviced a

WHIRLPOOL OVEN

Model WFE505W0JZ 3

Near Brockport, NY 14420

Dave L

Job Details: 12/07/2023

Oven temperature too low. Offset is set to +30 ordering control and sensor. ; ordrng 1 W11567368 (Control) and 1 WPW10181986 (Sensor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Rochester, NY 14626

Dave L

Job Details: 12/07/2023

"Deli UI is shorted due to door cavity holding standing water. Ordering UI. ; rqstng P&A on 1 WPW10769076 (Deli UI), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Fayetteville, NY 13066

Chuck G

Job Details: 12/07/2023

"Customer stated that there is ice buildup in the freezer compartment. After inspecting unit, I discovered ice buildup on the corners of the evaporator and the cause was a weak fan motor. Removed ice with steamer. Replaced fan motor. Unit tested good"

We serviced a

JENN AIR RANGE

Model JIS1450DS1

Near Fayetteville, NY 13066

Chuck G

Job Details: 12/07/2023

Customer stated that control blanked out and the oven was stuck on. No codes. After inspecting and speaking with customer i found that the customer reset the unit by flipping the breaker and when that was done all functions returned to normal. After testing unit all functions tested normal. Unit tested good. Called safety SR#7737823651

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Fayetteville, NY 13066

Chuck G

Job Details: 12/07/2023

Customer stated that the unit is leaking. Error code F8E4-float switch. After inspecting unit i discovered that the unit is leaking from a crack in the drain line coming from drain pump to inlet water assembly. Also the right tub corner cover is missing. Ordering tub corner cover W11579566 and drain hose W11551233; ordrng 1 W11165093 (Tub corner cover) and 1 W11551233 (Drain hose)

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Manlius, NY 13104

Chuck G

Job Details: 12/07/2023

Unit is marked as field scrap in entitlements. I called customer and left him a VM explaining the situation and advised him to call Whirlpool to eliminate the possibility that it is a mistake or the place he purchased it from.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Newark, NY 14513

Andres V

Job Details: 12/06/2023

"Customer was unaware of appt today and could not meet. Talked to customer about issue, it sounds like a sump and pump problem. ; ordrng 1 WPW10605057 (Sump and pump)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Newark, NY 14513

Andres V

Job Details: 12/06/2023

"Installed new bin. I checked the auger motor and can hear it trying to turn but does not dispense needs new motor. Also deli drawer control went out, it is getting 12v but not lighting. Ordering new door as well. ; ordrng 1 W10822606 (Auger motor) and 1 WPW10769076 (Control) and 1 W10815687 (Right side door.)"

We serviced a

WHIRLPOOL DRYER

Model WGD7120HW0

Near Hilton, NY 14468

James

Job Details: 12/06/2023

"Unit making clunking noise and not drying properly. Replaced belt, rollers, and gas coils. Tested unit and found no issues. If problem persists replace control. ; used 1 4392067 (Kit), and 1 279834 (Coils) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, NY 14606

James

Job Details: 12/06/2023

Unit went through cycle then repeated spin cycle and had to be cancelled. No errors. Ran calibration cycle and adjusted feet. Customer is to monitor. If problem persists order W11428994

We serviced a

JENN AIR REFRIGERATOR

Model JFC2290REM03

Near Rochester, NY 14618

James

Job Details: 12/06/2023

Rh gasket damaged. Replaced gasket and molded with heat gun.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Newark, NY 14513

Andres V

Job Details: 12/06/2023

"Compressor is locked, starter is trying but compressor is not starting. also found LED lights to be out in the freezer and fresh food section. Dispenser door gasket is tearing at the top. ; ordrng 1 WPW10466675 (Compressor) and 1 876765 (Tube kit) and 1 W11504419 (8/7) and 1 W11504432 (6/5) and 1 W11504421 (8/5) and 1 W11506639 (Process tube) and 1 W11504447 (5/1.8) and 1 W11504446 (5/3.5) and 1 W11683243 (LED light) and 1 W11683244 (LED harness) and 1 W10407212 (Gasket)"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Lyons, NY 14489

Andres V

Job Details: 12/06/2023

Units were leaking from water splashing off tub ring when filling. I reccomended lowering feet so tub sits back more and doesn't make contact with water when filling.

We serviced a

WHIRLPOOL WASHER

Model MHWE450WW01

Near Honeoye Falls, NY 14472

James

Job Details: 12/06/2023

Unit intermittently leaving water in basket. Tested unit and found no issues. Suspect valve is leaking into tub. Customer is to monitor. 30 days warranty on service call. Quoted valve replacement WPW10289387

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Lyons, NY 14489

Andres V

Job Details: 12/06/2023

Units were leaking from water splashing off tub ring when filling. I reccomended lowering feet so tub sits back more and doesn't make contact with water when filling

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Fairport, NY 14450

James

Job Details: 12/06/2023

Unit not draining. Replaced drain pump and tested. Left part. Unit functions properly.

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near Fairport, NY 14450

James

Job Details: 12/06/2023

"Unit is not accurate while convection cycle. Cooling fan rattling. F2e1 stuck key error. Tested convection to 350, temp was 30 degrees off after calibrated. ; ordrng 1 W11029431 (Console ui) and 1 W11620673 (Control) and 1 W11620737 (Blower) and 1 W11441001 (Convection)"

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Lyons, NY 14489

Andres V

Job Details: 12/06/2023

Customer had turned off spin speed and also steam was on causing her to think that unit was washing with hot water. I did find error code F4E1 for heating element issues. Issue is intermittent and not happening Everytime. Reccomended replacing element and control board. ; ordrng 1 W11314664 (Heater) and 1 W11322901 (Acu)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Waterloo, NY 13165

Andres V

Job Details: 12/06/2023

Installed new control board and damper on unit.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Geneva, NY 14456

Andres V

Job Details: 12/06/2023

"Spanner nut did not want to go on and tightened down when you turn it basket drive turns with it.. Gearcase, spanner, and basket drive. ; ordrng 1 W11454741 (Gearcase) and 1 WP389140 (Basket drive) and 1 WP21366 (Spanner nut)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Canandaigua, NY 14424

Andres V

Job Details: 12/06/2023

Unit is shaking immensely when going into a high spin speed. I reccomended replacing the suspension rods. ; ordrng 1 W11130362 (Suspension rods)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Camillus, NY 13031

Dave L

Job Details: 12/06/2023

"Found unit cooling poorly. Fresh food evaporator frozen over defrosted evaporator. Checked pressures in test 4. Removed refrigerant, flushed and rechagerged. Customer to monitor."

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Syracuse, NY 13212

Chuck G

Job Details: 12/06/2023

"Replaced lid lock, drain pump and control. I calibrated unit and ran a diagnostic cycle in which the unit operated as intended. Unit tested good"

We serviced a

WHIRLPOOL DRYER

Model WGD8127LW3

Near Victor, NY 14564

Andres V

Job Details: 12/06/2023

I replaced the blower and motor. Had customer listen to make sure she was satisfied. Unit is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS02

Near Fayetteville, NY 13066

Dave L

Job Details: 12/06/2023

Replaced compressor due to poor cooling. Tested ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Manlius, NY 13104

Dave L

Job Details: 12/06/2023

Replaced compressor that wouldnt run. Tests ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Baldwinsville, NY 13027

Chuck G

Job Details: 12/06/2023

Customer stated that unit is still not producing ice. Wrong IM was ordered. Ordering IM W11284458; ordrng 1 W11284458 (IM)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Cato, NY 13033

Chuck G

Job Details: 12/06/2023

Customer stated that unit is not cooling. Afternoon inspecting unit i found that the compressor is going into an overload drawing 7.35 amps. Ordering compressor W11580057 and lokrings ; ordrng 1 W11580057 (Compressor) and 1 W11506619 (8nk) and 1 W11578570 (7/4.5) and 2 W11504416 (8.5/6)s and 1 W11506635 (Access valve)

We serviced a

WHIRLPOOL 50#IM 15' FS

Model WUI95X15HZ01

Near Skaneateles, NY 13152

Chuck G

Job Details: 12/06/2023

Replaced drain pump assembly. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Skaneateles, NY 13152

Chuck G

Job Details: 12/06/2023

Removed ice from freezer evaporator with steamer. Then replaced fan/harness and blade. Dried freezer compartment. I explained to the customer to give the unit 24 hours to get to temp. Unit tested good

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Auburn, NY 13021

Chuck G

Job Details: 12/06/2023

"Customer stated that unit will not run. After inspecting unit i found that the door switch harness was not connected, i connected door switch to main harness and tested unit. Unit tested good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Auburn, NY 13021

Chuck G

Job Details: 12/06/2023

Ran test on test 4 and when it got to the freezer portion of test the low side pressure dropped to -15. I then added 140lbs of nitrogen to system and it lost 2.5 lbs in 20 minutes. I sprayed leak detector and could not find leak on either evaporator or the compressor compartment indicating an internal leak. Called Techline and they are submitting unit for review SR#7737956863

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Rochester, NY 14623

James

Job Details: 12/06/2023

Leds off dispenser not working. Found water inside pantry drawer. Disconnected ui and leds began functioning. Need door and user interface. Customer opt not to repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW00

Near Henrietta, NY 14467

James

Job Details: 12/06/2023

Door open led wont turn off and freezer not sealing after door replacement. Reset power and removed frost. Molded gasket with heat gun and sealed freezer liner with silicone. Customer is to monitor.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Victor, NY 14564

Andres V

Job Details: 12/04/2023

Customer states unit is leaving residue on clothes. I checked error codes ran a diag unit is working properly. I showed customer that whirlpool had a topic about this in the owners manual and suggestions to get residue off clothes. I could not get unit to make squeaking noise when in a high spin speed. I reccomended customer records it if it happens again

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Rochester, NY 14623

Andres V

Job Details: 12/04/2023

Customer had some more questions about unit that she forgot to ask about previously. I also showed her that unit is not agitating correctly and it needs new hub and gearcase.

We serviced a

GE DRYER

Model GHDP490EF5WW

Near Pittsford, NY 14534

Andres V

Job Details: 12/04/2023

"Unit would keep running when door was closed without hitting start. Found connections in the back where taken off previous call causing issue, I took unit apart and aligned drum so no longer makes scraping sound"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Rochester, NY 14626

Dave L

Job Details: 12/04/2023

Replaced freezer door. Tests ok

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Ontario, NY 14519

James

Job Details: 12/04/2023

Unit not starting. F3e1 pressure error. Drain pump has 0 continuity. Replaced drain pump and tested diagnostics cycle successfully. ; used 1 WPW10605427 (Pump) from stock

We serviced a

KITCHENAID OVEN

Model KODE900HSS00

Near Rochester, NY 14626

Dave L

Job Details: 12/04/2023

Pre ordered oven gaskets ; ordrng 2 W10739089 (Gasket)s

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Rochester, NY 14626

Dave L

Job Details: 12/04/2023

"Unit has a DC short and intermittently looses cooling, lights, and dispenser function. Suspecting short in deli harness and led supply. Left harness disconnected to test. Ordering harness and led driver. ; ordrng 1 W10804160 (Led supply) and 1 W11170612 (Harness)"

We serviced a

MAYTAG WASHER

Model MHW8630HW3

Near Rochester, NY 14625

James

Job Details: 12/04/2023

Door missing door lock. Customer has to lift door to close. Removed hinge and adjusted. Reinstalled hinge and verified operation.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Rochester, NY 14617

Dave L

Job Details: 12/04/2023

"Partial defrost in fresh food section due to thermistor. Ordering service kit. ; ordrng 1 W11395558 (Cover), used 1 SH15 (Sh) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHB05

Near Fairport, NY 14450

James

Job Details: 12/04/2023

Replaced rails and gasket. Molded gasket with heat gun. Customer is to monitor.

We serviced a

WHIRLPOOL WASHER

Model WTW5800BW0

Near Rochester, NY 14616

Dave L

Job Details: 12/04/2023

"Replaced gear case, actuator, cam, belt, and pump due to incomplete wash cycles. Tests ok. ; dspstn on spec-tagged invntry: 1 W10721967 CAM 1 WPW10006355 ACTUATOR , and 1 WPW10006384 BELT"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14616

Dave L

Job Details: 12/04/2023

Replaced thermal fuse due to unit not heating. Tested ok. ; used 2 WP3392519 (FUSE-THERMAL) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Pittsford, NY 14534

James

Job Details: 12/04/2023

Replaced control box and sealed ff liner. Customer is to monitor.

We serviced a

WHIRLPOOL DRYER

Model WET4024HW0

Near Rochester, NY 14624

Dave L

Job Details: 12/04/2023

"Dryer will not heat, advance timer or power the washer unless the dryer motor is energized. Voltage reads 120vac between l1 and L2 and the block. Power supply is missing its neutral. Customer will need to have an electrician to investigate."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Henrietta, NY 14467

Andres V

Job Details: 12/04/2023

Installed new damper on unit and tested it out. Unit no longer makes noise when damper is opening.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Victor, NY 14564

Andres V

Job Details: 12/04/2023

We serviced a

GE RANGE

Model JS760SP6SS

Near Rochester, NY 14624

Dave L

Job Details: 12/04/2023

Replaced broken console trim

We serviced a

WHIRLPOOL OVEN

Model WEG750H0HZ0

Near North Chili, NY 14514

Dave L

Job Details: 12/04/2023

"Replaced console, control, and flame spreaders. Verified oven temps. Tests ok. ; O-emld tckt"

We serviced a

GE RANGE

Model JS645SL3SS

Near Victor, NY 14564

Andres V

Job Details: 12/04/2023

"I installed new left front burner. Tested it out, light is working properly now."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Irondequoit, NY 14609

James

Job Details: 12/04/2023

Unit not starting. Compressor relay clicking and compressor overheating. 5 year parts and labor for sealed system. ; ordrng 1 W10507884 (Compressor) and 1 W11506635 (Coupler) and 1 W10898074 (Sealant) and 1 W11504415 (8.5*8) and 2 W11504416 (8.5*6)s and 1 W11504447 (5*1.8) and 1 W11504445 (5*4)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, NY 14609

James

Job Details: 12/04/2023

Unit will fet to done and go back into spin cycle. Lid unkock fault. Cleared errors. Need control and lock. ; ordrng 1 W11603810 (Control) and 1 W11307244 (Lock)

We serviced a

GE REFRIGERATOR

Model GTS19KYNBRFS

Near Rochester, NY 14609

James

Job Details: 12/04/2023

Icemaker motor not working unit fills and leaking. Need icemaker. ; ordrng 1 WR30X30972 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Fairport, NY 14450

Andres V

Job Details: 12/04/2023

"When I arrived unit was cooling properly. I took off back panel in freezer and checked heating element, fan and also checked thermistor for any cracks like service pointer called for but did not see anything. Customer did say that unit UI lights went out and unit was completely quiet when it was wasn't cooling ; ordrng 1 W11566851 (Control)"

We serviced a

GE REFRIGERATOR

Model GTS22KGNCRWW

Near Pittsford, NY 14534

Andres V

Job Details: 12/04/2023

"Freezer was at 0 and fridge was at 41. Customer stated that unit was running non stop and would not go down past 42. I checked gasket to make sure it was sealing, condenser fan was running and evap. I could not find anything wrong with unit."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP730HAMZ0

Near Brockport, NY 14420

Dave L

Job Details: 12/04/2023

"Found that the console has torn due to install issue. Unit is out of 30 day cosmetic warranty. Tubseal is cupped in corners causing a small leak. Ordering seal and console. ; ordrng 1 W11613564 (Console) and 1 W11498831 (Seal), used 1 Shipping from stock"