Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 1734 customer reviews

Shaiman C.

Shaiman C.

RANGE AMANA ACR4303MFB3 Replace harness and terminal block. Repair successful.

Near Lake Ave, Rochester, NY 14613
Shaiman C.

Shaiman C.

OVEN WHIRLPOOL WFE515S0EB0 Received infinite switch was defective. Re-ordering new switch.; ordrng 1 WP3149404 (SWITCH)

Near Daley Blvd, Irondequoit, NY 14617
Steve M.

Steve M.

REFRIGERATOR GE PFSS6PKXCSS Found refrigerator got pushed back and toe kick was holding door open. Melted frost with steam and door now closes and seals as expected.

Near Meadowood Estates, Rush, NY 14543
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF757SDEE01 Evaporator had ice build up. Used steam to melt ice. Observed gap between liner and evaporator cover. This gap could be causing defrost issues. Fastened evaporator cover tight to back of fridge. Change defrost settings from adaptive to 8 hour defrost.

Near Poinciana Dr, Pittsford, NY 14534
Shaiman C.

Shaiman C.

DRYER MAYTAG MGDB835DC4 "Unit will not turn on. 120 V from outlet. 120 V at control board. 5 DC at P2. Outlet thermistor tested good. Wire harness also tested good. Control board must be replaced.; ordrng 1 W11133021 (CONTROL BOARD), used 1 SH1500 (SHIPPING&HANDLING) from stock"

Near Wellington Ave, Rochester, NY 14611
Steve M.

Steve M.

WASHER KENMORE 110.280327 Found bearing is loud Quoted customer for new bearing replacement. ; rqstng P&A on 1 W10435302 (bearing)

Near Woods End, Fairport, NY 14450
Steve M.

Steve M.

RANGE WHIRLPOOL WFE320M0ES2 Customer stated the cooktop on indicator stayed on for four days. On arrival it was working as expected. Removed back panel and inspected the switches. The looked good. Customer is goi g to monitor.

Near Arnett Blvd, Rochester, NY 14619
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Found unit has no refrigerant. Compressor is running very hot. Ordering go compressor and evaporator. Turned cooling off until repair. ; ordrng 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10321158 (evaporator) and 1 WPW10507886 (compressor)

Near Monroe Ave, Rochester, NY 14618
Shaiman C.

Shaiman C.

WASHER MAYTAG LAT9416AAE "Unit will not spin. Lid switch and timer switch was working as it should. When attempting to spin, the basket will not turn and a burning smell was coming from the machine. Transmission has seized and needs to be replaced. Customer declined further repair."

Near Hinchey Rd, Rochester, NY 14624
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL PYE2300AYW Discovered the motor is also emitting a noise. Replacing motor.; ordrng 1 W10410996 (MOTOR)

Near Normandy Ave, Rochester, NY 14619
Dave F.

Dave F.

RANGE WHIRLPOOL WFG540H0ES0 Replaced DSI board . Harness to ignitors and ignitors for bake and broil . Tested unit . Tested good

Near Lima Rd, Geneseo, NY 14454
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 Condenser fan blade was loose . Was able to tighten blade . Tested unit . Tested good . If problem persists order W11127829 condenser fan motor and fan blade W11204896

Near Ferris Hls, Canandaigua, NY 14424
Dave F.

Dave F.

REFRIGERATOR KENMORE 106.5117331 Checked power going to ice maker there was no power . Checked optical sensors that detect bin level in diagnostics . Tested good . Power cycled unit . Ice maker has power at the connector at the bottom of the unit . Did find there was a tear in the harness casing but did not seen tear in the wires. It is possible that the wires are shorting causing the ice maker to not send voltage . Checked power at the ice maker . Ice maker has power now and is cycling . Unit may need new door .

Near Ontario Dr, Ontario, NY 14519
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Ice maker is working . Ice maker bin is not dispensing . Found the ice bin piece that goes from the auger motor to the bin was chewed up. Called techline SR 7726814722 . Techline said to order bin W11185686; rqstng P&A on 1 W11185686 (ICE-CONTNR)

Near Caywood Ln, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Refrigerator leaking when using water dispenser. Found the john guess fitting at the bottom front of the unit the tube was not pushed in all the way . Reseated fitting . Tested unit . Tested good no leaks

Near Basket Rd, Webster, NY 14580
David L.

David L.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 The control is sending voltage to the under cabinet light all the time. Unable to shut off. Ordering control ; rqstng P&A on 1 W11342846 (CONTROL)

Near Constance Way W, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Customer had a build up of frost in the freezer. Frost has dissipated since call was placed. Checked thermistors due to customers concern of the fresh food section reading 30 on their thermometer intermittently. Thermistors checked good in diagnostics agains my digital thermometer in both sections. Verified that control is reading damper position properly. Checked freezer door seal for obstructions. Did not find anything blocking door.

Near Valley Cir, Irondequoit, NY 14622
David L.

David L.

REFRIGERATOR KITCHENAID KRFC704FBS00 Called tech line to document sealed system issue. 7726814185 They wanted the unit recharged before helping with a diagnosis. Homed 3 way valve and recovered refrigerant. Vacuumed unit from both sides so it could be recharged. Unit held a good vacuum. Recharged unit began cooking after plugged back in. Waited for 3 way valve to change position from freezer to fresh food. Customer to monitor

Near Echo Hill Dr, Irondequoit, NY 14609
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS325FNAM01 Unit is not keeping temperature in either compartment. Only a partial frost pattern is developing. Quoted for an evaporator and drier. Customer is going to think about the repair and will contact the office if they wish to proceed

Near Titus Ave, Irondequoit, NY 14617
David L.

David L.

COOKTOP WHIRLPOOL WFE770H0FZ2 The cooktop burners and the oven are not operating because the receptacleIs not getting the correct voltage. The customer will have to have a licensed electrician restore voltage the to receptacle. Left unit unplugged.

Near Little Creek Cir, Rochester, NY 14616
David L.

David L.

WASHER MAYTAG MVWB865GW Unit is making a noise during spin due to the tub seal rubbing on the drive shaft. Ordering gearcase. ; rqstng P&A on 1 W10868473 (gearcase)

Near Long Park Ln, Rochester, NY 14612
David L.

David L.

REFRIGERATOR MAYTAG MFI2569VEM0 Found unit warm. Pulled unit out. Compressor was not running and cold. Replaced start device with spare. Unit began cooling customer to monitor. ATEC warranty. Condenser was clear

Near Rumford Rd, Rochester, NY 14626
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Ice maker has no power to it . Found the control board was not sending power . Power cycled unit . Still no change . Ordering board WPW10503278; rqstng P&A on 1 WPW10503278 (Jazz board), dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER"

Near Woodgate Dr, Ontario, NY 14519
David L.

David L.

REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced pantry UI due to unit shutting off randomly. Replaced led in freezer. Customer toMonitor. ; used 1 SH1500 (SHIPPING&HANDLING) from stock

Near Shaker Mill, Rochester, NY 14612
David L.

David L.

REFRIGERATOR AMANA BRF20TW "The ice maker module is not shutting he water off after filling every time. Replaced ice maker module. Jumped thermostat to verify operation. The module filled properly; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER , used 1 SH1500 (SHIPPING&HANDLING) from stock"

Near Selden St, Rochester, NY 14605
Steve M.

Steve M.

OVEN-MW COMBO WHIRLPOOL GMC305PDS6 Ordering magnetron and diode for burning smell and humming. ; ordrng 1 W10245183 (magnetron) and 1 WPW10687786 (diode)

Near Chesapeake Landing, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Found the led light in Ff section was dim. One light was out. Touched light and light turned on and was bright again. The right FF gasket is ripped ordering gasket. The customer wants to replace filter with bypass. The customer is going to pay for bypass. ; rqstng P&A on 1 W10830055 (gasket-fip), ordrng 1 W11395888 (CAP)"

Near Quaker Rd, Scottsville, NY 14546
David L.

David L.

WASHER MAYTAG MVWB765FW2 Unit was shaking and making a banging noise due to being tilted back slightly. Adjusted feet and ran high speed spin in diagnostics

Near Gallup Rd, Spencerport, NY 14559
Evan E.

Evan E.

DRYER WHIRLPOOL WED9400SW0 Customer stating unit is flashing f70 code. Code pertains to control failing to communicate with UI. Replaced control and ran test cycle. Unit tested good

Near Valley Green Dr, Penfield, NY 14526
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTE104DSS0 Found motor getting power but not running. The unit needs a motor sump. Quoted customer ; rqstng P&A on 1 WPW10605057 (pump and motor assy)

Near Telephone Rd, Caledonia, NY 14423
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW5620HW0 "Reports the cycle time does not advance. Customer provided a video that shows the unit was stuck at 43 minutes for approximately half an hour. The issue has been intermittent, but more and more common over time. Suspecting a malfunction in the control board. Replacing board. ; ordrng 1 W11322903 (CONTROL BOARD)"

Near Grosvenor Rd, Brighton, NY 14610
Shaiman C.

Shaiman C.

WASHER KENMORE 110.2513241 "Customer reports unit won’t turn on. F5E1 error code stored. Unit completed auto test but lid would not lock. After further inspection discovered the lid strike had broken off, thus preventing the unit from locking to start a cycle. Replaced lid strike. Repair successful. ; ordrng 1 WPW10240513 (LID STRIKE), used 1 SH1500 (SHIPPING&HANDLING) from stock"

Near Haddon Rd, Rochester, NY 14626
Shaiman C.

Shaiman C.

DISHWASHER FRIGIDAIRE GLD2250R0S0 "Customer reports unit is leaking from the bottom of the unit. Unit did not leak after running it twice, however lower door gasket seems to be damaged. Replacing lower door gasket. ; ordrng 1 809006501 (LOWER DOOR SEAL), used 1 SH1500 (SHIPPING&HANDLING) from stock"

Near St Paul Blvd, Rochester, NY 14617
Evan E.

Evan E.

REFRIGERATOR KITCHENAID KRFF507HPS00 Customer starting that unit is still not making ice. Ran service test 56 to check for ice maker error codes. Unit is displaying error code 2 for ice maker losing position. This is same issue as before. Confirmed unit was running harvest cycle. Unit was displaying 02 at end of harvest cycle. Unit will not run full harvest. Ordering ice maker SR:7726783360; ordrng 1 W11294907 (ICE MAKER ASSEMBLY)

Near Lakewood Dr, Williamson, NY 14589
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Customer stated that unit was not making ice. Upon inspection discovered broken heater wire at fill tube causing fill line to freeze. Ordering fill tube ; ordrng 1 W11366500 (FILL TUBE)

Near Thyme Dr, Webster, NY 14580
Evan E.

Evan E.

WASHER MAYTAG MVWB765FW2 Unit is still not draining. Upon inspection discovered that new pulp that was installed is failing to spin impeller. Ordering new pump ; ordrng 1 W10876600 (DRAIN PUMP )

Near New Rd, Williamson, NY 14589
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer stated that unit was leaking from right side of door. Upon inspection discovered that door was not closing properly due to hinges not aligning with door frame. Also discovered rip in door gasket. Replaced door gasket. Ordering hinges ; ordrng 1 WP8534853 (HINGE RIGHT) and 1 WP8534854 (HINGE LEFT ), used 1 W10300924V (GASKET) from stock"

Near Robinson Rd, Sodus, NY 14551
Evan E.

Evan E.

DISHWASHER WHIRLPOOL MDB7749SBM1 "Customer stating that unit is tripping breaker constantly. Upon inspection discovered thermal event at control causing issue. Ordering control, UI, harness and handle ; ordrng 1 W10595568 (CONTROL ) and 1 W10811169 (USER INTERFACE ) and 1 W10871222 (HARNESS) and 1 WPW10401481 (HANDLE) and 1 WPW10401502 (JUMPER )"

Near Suffolk St, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Fresh food evap frosted up . Checked thermistors in diagnostics test 1,2,39 all passed . Evap fans are working . Changed defrost mode to basic from adaptive. Sealed the fresh food section cabinet . Defrosted unit . Secured thermistor in correct location with foil tape and zip tie . Made sure there were screws securing the evap cover . Customer mentioned the ice maker was not functioning. Ice maker has E2 error code motor position . Ran ice maker in cycle test . Ice maker did not cycle . Unit needs ice maker .user interface is not responding as it should . Ran test 4 3 way valve is working . . called techline SR7726786217 . Techline suggest replacing UI . Ordering parts UI W11089931 and ice maker W11294907 ; rqstng P&A on 1 W11089931 (User interface) and 1 W11294907 (Ice maker) and 1 WP482338 (Sealant)"

Near Bishops Ln, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Ice maker is not working correctly . Customer has extended warranty . Customer will called warranty company . Will bring new ice maker with me WPW10300024 ; schdld next appmnt for 1/9 THU !, states that autho needed"

Near Hillsboro Cove Cir, Webster, NY 14580
Steve M.

Steve M.

WASHER MAYTAG MVWB765FW3 "Sr# 7726781962 Found water valve getting power but not running. Also found motor was just humming. Resistance check failed. Ordering motor,control and shifter. Using water valve on next visit. Called tech line to verify. Maytag strongly recommends the washer be on a dedicated circuit. ; ordrng 1 W10754448 (clutch) and 1 W11195970 (CONTROL ) and 1 W11195971 (MOTOR)"

Near Miller Rd, Dansville, NY 14437
David L.

David L.

DISHWASHER KITCHENAID KUDS30IXBL9 Unit is leaking from the float due to debris build up under float. Removed float and cleaned. Water to unit is cold and is contributing to cleaning issues. Wave guide is also clogged again and the spray arms are also clogged. Ordering spray arms and wave guide. Recommending that the customer have water supply connected to the kitchen sink so that the water supply line can be purged of cold water before using the appliance. This willPrevent debris from clogging components in the future; rqstng P&A on 1 WPW10082841 (arm-spray) and 1 WPW10320510 (arm-spray) and 1 WPW10497235 (seal)

Near Moscow Rd, Hamlin, NY 14464
Shaiman C.

Shaiman C.

DISHWASHER KITCHENAID KDTM354ESS3 "Customer concerned about rubber gasket in dispenser falling out and silverware falling through a hole in the silverware basket. A small piece of plastic broke off on the bottom the silverware basket, causing silverware to fall through. Replaced dispenser. Silverware basket not covered under warranty. Customer states they will contact the Manufacturer. No further repair necessary. Silverware basket part number: WPW10473836; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER , used 1 W10861000 (DISPENSER) from stock"

Near Southwind Way, Rochester, NY 14624
David L.

David L.

DRYER AMANA NGD4655EW2 Drum is warped and has damaged bearing felt ordering drum and felt ; ordrng 1 279220 (bulb clip) and 1 W10899578 (drum) and 1 W11035878 (brng&seal)

Near Helendale Rd, Rochester, NY 14609
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL MHW6630HW0 "Customer reports unit leaks intermittently. F0E2 error code stored. Inspected behind unit, discovered soapy residue on the back of unit and on the floor. Customer stated they use various amounts of detergent. Suspecting the leaking events are due to the suds reducing routine done automatically by the machine. Suggesting customer to reduce the amount of detergent being used. No further repair necessary."

Near Ogden Parma Town Line Rd, Spencerport, NY 14559
Evan E.

Evan E.

WASHER MAYTAG MVWC565FW0 Customer stated that unit would not spin. Upon inspection discovered error code f7e6 for motor fault. Discovered that actuator was failing to shift from spin to agitate. Replaced actuator and ran test cycle. Unit now agitating as it should. Unit tested good ; used 1 W10913953 (ACTUATOR) from stock

Near Mont Vista Ln, Webster, NY 14580
Evan E.

Evan E.

DRYER FRIGIDAIRE GLEQ2152ES1 Using bearing kit to repair dryer causing large squealing noise. Replaced bearing. Ran test cycle. Unit tested good

Near Lafayette Pkwy, Rochester, NY 14625
Evan E.

Evan E.

DRYER WHIRLPOOL WED8300SW0 Using dryer repair to replacing unit causing squealing noise while in spin. Replaced all parts included in kit. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

Near Acadian Rise, Fairport, NY 14450
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW2 Unit stuck in cycle . Power cycled unit . Unit still in cycle . Reseated all connections to unit control . Checked for error codes . No error codes . Ran auto diagnostics and calibrated unit . Unit tested good and is working as expected .

Near Strong Rd, Victor, NY 14564
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTE104ESS1 "Dishwasher leaking . Ran unit in auto diagnostics unit tested good . Both spray arms are turning .Found the tub gasket had a tear in it . Replaced gasket with W10300924V . Tested unit . Tested good ; (created new UIS, deleted prior attachment to UisID 58442), dspstn on spec-tagged invntry: 1 W10300924V GASKET and 1 WPW10605057 PUMP"

Near Deer Creek Rd, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR ELECTROLUX EI23BC36IS3 Replaced defrost thermostat due to not defrosting . Unit tested good .

Near Chelmsford Rd, Rochester, NY 14618
Steve M.

Steve M.

DISHWASHER WHIRLPOOL KDTE334GPS0 Found motor is seized causing unit to shut off after filling. Ordering motor. ; ordrng 1 W11162733 (MOTOR/SUMP)

Near Yerkes Rd, Canandaigua, NY 14424
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 Replaced water valve and water tube due to leaking . Tested unit tested good .

Near Landmark Ln, Pittsford, NY 14534
Steve M.

Steve M.

DRYER WHIRLPOOL MEDZ600TW2 Found f01 error code for main control failure. Ordering control; rqstng P&A on 1 WPW10111606 (cntrl-elec)

Near Crystal Ridge Cir, Canandaigua, NY 14424
David L.

David L.

DRYER MAYTAG MEDB835DW4 Replaced catch due to door not closing. Door operating properly. Checked venting with tester. Vent tested good; dspstn on spec-tagged invntry: 1 WPW10610880 CATCH

Near Fallwood Terrace, Hilton, NY 14468
David L.

David L.

WASHER FRIGIDAIRE FAFW4011LW0 Key pad has a stuck key and is pausing the unit. Unable to start the unit. Door lock is damaged. Quoted for controls and door lock. Customer is going to replace the unit

Near Grove St, Rochester, NY 14605
David L.

David L.

REFRIGERATOR MAYTAG MFW2055FRZ00 Found freezer door ajar causing slow ice production. Adjusted rails so door would just. Jumped thermostat on ice maker. Ice maker harvested and filled. Customer to monitor

Near Tubman Way, Rochester, NY 14608
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS571CIDM00 Replaced ice bin and broken thermistor cover.

Near Northland Ave, Rochester, NY 14609
David L.

David L.

RANGE GE JGB285DETBB Checked top burners for improper combustion. Issue has gone away before arrival. Unit operating as expected.

Near Hinsdale St, Rochester, NY 14620
David L.

David L.

REFRIGERATOR GE 106.749694 The RC compartment is not cooling due to an open fan motor. 120VAC to windings. Replaced evaporator fan motor. Unit tested good; dspstn on spec-tagged invntry: 1 WPW10189703 MOTOR-EVAP

Near Oakland St, Rochester, NY 14620
Dave F.

Dave F.

OVEN-MW COMBO WHIRLPOOL WOC75EC7HS00 Replaced the control and user interface. Due to not operating correctly. Tested unit .tested good .

Near Gaskin Pl, Pittsford, NY 14534
Dave F.

Dave F.

OVEN-MW COMBO MAYTAG MMV1174FZ3 "Unit turn table making some noise . Cleaned the rollers and the glass . . Sounds is just the glass plate moving around . Unit tested good . ; (created new UIS, deleted prior attachment to UisID 58440)"

Near Longtrail Ln, Henrietta, NY 14467
Steve M.

Steve M.

RANGE WHIRLPOOL WFE525S0HT0 Replaced cooktop for cosmetic damage in first 30 days. The cooktop checks good.

Near Hamlin Dr, Canandaigua, NY 14424
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Replaced freezer led for no light in freezer and FF light was dim. The lights tested good. ; used 1 W11205083 (MODULE) from stock

Near Needham Ave, Phelps, NY 14532
Steve M.

Steve M.

DISHWASHER MAYTAG MDB4949SDE2 Replaced drain pump for slow drain. Pump is covered under part warranty. The dishwasher filled and drained multiple times properly. ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN

Near Lincoln Rd, Newark, NY 14513
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FGHF2344MP0 Defrosted evaporator and replaced open defrost thermostat for not cooling open FF section. The refrigerator tests good ; used 1 WP4387490 (DEFROST TSTAT 50) from stock

Near Cole Rd, Marion, NY 14505
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL ED2VHEXTQ01 The refrigerator is not defrosting. Bimetal and heater tests good. The u it needs a control. Defrosted unit for customer and he is going to replace.

Near Jupiter Way, Macedon, NY 14502
Steve M.

Steve M.

DISHWASHER MAYTAG MDB8959SFZ4 Removed drain line from disposal and tested drain function . The water drained as expected multiple times from dishwasher. No problems found.

Near Bent Oak Trail, Fairport, NY 14450
Dave F.

Dave F.

RANGE KENMORE 790.910696 Replaced control due to unit not heating . Tested unit tested good .

Near Sheldon Rd, Honeoye Falls, NY 14472
Shaiman C.

Shaiman C.

RANGE KENMORE 362.62781 Bake element was missing. Installed bake element. Unit tested good.

Near Samuel Way, Rochester, NY 14606
Shaiman C.

Shaiman C.

DISHWASHER KITCHENAID KDTE104ESS1 "Customer states unit would not fill with water. 6-4 error code stored. Started unit in regular wash cycle, no water was entering unit. Inspected the wiring going to the inlet valve. The harness was not plugged in all the way going to the valve thus power was being sent to the valve. Secured the harness. Unit then begin filling with water and spraying as it should. No further repair necessary."

Near Chili Ave, Rochester, NY 14611
David L.

David L.

REFRIGERATOR WHIRLPOOL MBF1958FEZ03 Freezer was not shutting due to wire rack being installed crooked. Adjusted rack so the door would seal.

Near Lake Terrace, Irondequoit, NY 14617
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE104HPS0 Customer stated that unit will not drain. Upon inspection discovered that check valve for drain line was not opening. Tested check valve and ran test cycle. Unit is now draining. Confirmed function multiple times. Unit tested good

Near Elmcroft Rd, Rochester, NY 14609
David L.

David L.

REFRIGERATOR KITCHENAID KRFF507HPS00 7726760485Unit is still turning on and off. Replaced control per Techline. Went through and disconnected loads with tech line to identify problem. Unable to change issue. Tech line wants the UI replaced ordering UI. ; ordrng 1 W11228269 (panel-ui)

Near Gallant Fox Ln, Webster, NY 14580
David L.

David L.

WASHER GE GTW460ASJ4WW Replaced leaking fill valve customer to monitor. ; used 1 SH1500 (SHIPPING&HANDLING) from stock

Near Rogers Pkwy, Irondequoit, NY 14617
David L.

David L.

REFRIGERATOR KITCHENAID KRFF300ESS01 Replaced RH door due to broken hinge. Door tested good

Near Ridge Rd, Webster, NY 14580
David L.

David L.

OVEN WHIRLPOOL WOS97EC0HZ01 Replaced UI and control due to unit shutting off on its own. Customer to monitor

Near Providence Dr, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced evap and compressor due to compressor burn out. Unit began cooking after install

Near Goodman St N, Rochester, NY 14607
Dave F.

Dave F.

DISHWASHER MAYTAG MDB8979SEZ0 "Adjusters are broken due to track failure . Ordering new adjusters WPW10609578 , WPW10609579 . Bring tracks with me . Using s code S22916; ordrng 1 WPW10609578 (adjuster) and 1 WPW10609579 (adjuster), dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"

Near County Line Rd, Macedon, NY 14502
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTE334GPS0 Found debris in drain pump . Removed debris .tested unit found that the drain was fairly slow . Customer will seek plumber . Unit tested good.

Near Co Rd 41, Farmington, NY 14425
Dave F.

Dave F.

DISHWASHER MAYTAG MDB8959SFZ4 Replaced tracks and adjusters on both sides of the unit . Tested unit in auto diagnostics . Unit tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

Near Richardson Rd, Victor, NY 14564
Dave F.

Dave F.

RANGE KITCHENAID KGSC308LSS0 F2 E1 error code .techsheet says check connections to glass console . Reseated connections and power cycled unit . Unit tested good .

Near Bay Rd, Webster, NY 14580
Dave F.

Dave F.

RANGE KITCHENAID KSDB900ESS3 Right front burner did not have the correct burner cap . Found the other cap was on the left front . Switched caps . Tested unit .tested good .

Near Nature Trail Cir, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Freezer temperature is -1 . Fresh food is 45 degrees. Found ice buildup in back of fridge and over evaporator in FF section. Tested thermistors . Test 1,2,39 tested good. Steam melted ice on evaporator . Secured evap thermistor with foil tape and zip tie. Ran tested four .Monitored evaporator to observe standard frost pattern. Unit tested good."

Near Terrace Hill Dr, Penfield, NY 14526
Steve M.

Steve M.

DRYER FRIGIDAIRE AEQ8000FS0 Found blower wheel separated from motor causing excessive noise. Found upper seal is worn causing screeching. The bearing housing on the back is almost worn enough to start causing damage to bearing. Quoted for all to repair. ; rqstng P&A on 1 131775600 (blwr housing w/wheel) and 1 134440200 (seal felt upper) and 1 5303281153 (bearing kit-rear)

Near Lakeville Ln, Webster, NY 14580
Dave F.

Dave F.

DISHWASHER KITCHENAID KDPE234GPS0 Unit leaking from front . Used clear door on dishwasher found that the lower spray arm had a crack in it on one of the welds. Replaced lower spray arm with W11101428 and tested unit in diagnostics unit tested good .

Near Fairpoint Dr, Fairport, NY 14450
Steve M.

Steve M.

DRYER WHIRLPOOL WGD5800SW0 "Ordering maintenance kit to replace rollers,belt and idle for thumping while running ; ordrng 1 4392065 (dryer repair kit)"

Near Imperial Dr, Webster, NY 14580
Steve M.

Steve M.

WASHER WHIRLPOOL WFW72HEDW0 Found trap on back of unit was obstructed causing no fill error code and the washer would not finish cycle. The washer tested good.

Near Middle Rd, Caledonia, NY 14423
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Tested unit and it started right and is cooling. All lights and fans are working. The refrigerator tests good

Near Marketplace Dr, Rochester, NY 14623
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Installed center hinge, shim and freezer door and top hinge shim for missing parts. Gasket checked good. ; used 2 WP489467 (WASHER) from stock"

Near Marketplace Dr, Rochester, NY 14623
Steve M.

Steve M.

RANGE WHIRLPOOL WGE745C0FS01 Replaced bake element for unusual smell when cooking. Tested and found no unusual smell. The range heated as expected.

Near Smallwood Dr, Pittsford, NY 14534
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW75HEFW0 "Customer states unit is displaying the same error codes as before; F9E1. Upon arrival, unit had clothes in it with an excessive amount of suds. F9E1 error code stored. Ran unit through an auto diagnostic cycle. Unit is still draining slow. Replacing drain pump. ; ordrng 1 WPW10605427 (DRAIN PUMP)"

Near Stone Rd, Rochester, NY 14616
Steve M.

Steve M.

WASHER MAYTAG MVWB725BW0 Found bearing loud and a metal scraping sound also when stopping. Found metal shavings in motor. Removed shavings and metal scraping persists. The unit need bearing and motor. May also need rotor. The cost of repair will outweigh new machine. Customer is going to replace. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING

Near Rosebud Trail, Webster, NY 14580
Shaiman C.

Shaiman C.

DRYER MAYTAG MDE6000AYW Unit makes a loud noise during use. Both support rollers have failed. Replaced rollers. Unit tested good. ; used 1 SH1500 (SHIPPING&HANDLING) from stock

Near Ashwood Cir, Rochester, NY 14624
Shaiman C.

Shaiman C.

RANGE WHIRLPOOL WFE505W0JS0 Replaced switches and console. Knobs are still missing. Ordering knobs. ; rqstng P&A on 4 W11158169 (KNOBS)s

Near W Ridge Rd, Rochester, NY 14615
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW75HEFW0 "Customer states unit stops midcycle. F9E1 F3E1 F5E4 error codes stored. Cleared codes and ran a test verification cycle. During that cycle, unit was draining very slow. Drain pump was severely clogged & damaged. Replaced drain pump. Repair successful. ; used 1 WPW10605427 (PUMP) from stock"

Near Ames St, Rochester, NY 14606
Shaiman C.

Shaiman C.

DRYER AMANA NED4655EW1 Replaced top locks and lid. Repair successful.

Near Lake Ave, Rochester, NY 14613
David L.

David L.

REFRIGERATOR KITCHENAID KRFC704FBS00 Replaced compressor due to unit not cooling.Customer to monitor customer was not home for a signature

Near Echo Hill Dr, Irondequoit, NY 14609
Dave F.

Dave F.

RANGE KENMORE 790.7423231 Unit had no power going to it . Found a GFCI in the kitchen was tripped . Reset GFCI tested unit . Tested good .

Near Northfield Gate, Pittsford, NY 14534
Dave F.

Dave F.

RANGE WHIRLPOOL MER8775AS0 Found the bake element was broken in half . Ordering new element. Element is covered by unit warranty .; ordrng 1 W10779716 (elmnt-bake)

Near Laura Ln, Canandaigua, NY 14424
Steve M.

Steve M.

WASHER WHIRLPOOL WFW75HEFW0 Replaced main control for not spinning out properly. It spun out properly on testing. The dryer on top of it has no feet. Padded bottom with foam to prevent vibration. If the unit vibrates to much the customer will have to get feet for dryer.

Near Clover St, Pittsford, NY 14534
Shaiman C.

Shaiman C.

DISHWASHER MAYTAG MDB4949SHZ0 Replaced control board. Unit tested good.

Near Slate Dr, North Chili, NY 14514
Steve M.

Steve M.

OVEN MAYTAG MER6600FZ2 Replaced both hinges for door not closing. The door tested good. ; dspstn on spec-tagged invntry: 1 WPW10299224 HINGE-ACTIVE

Near Royce Dr, Churchville, NY 14428
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4816FW2 "Customer reports the unit fills with water, but doesn’t agitate, and gets stuck in the rinse cycle. F7E1 error code stored. Ran auto verification test cycle. Unit only hums when attempting to agitate, and does not spin either. Shifter seems to be working as it should. Basket spins freely. Oil is also leaking from the gear case. Motor, gear case, and capacitor should be replaced. Customer declined further repair."

Near Cottage Grove Cir, North Chili, NY 14514
David L.

David L.

REFRIGERATOR MAYTAG MSS26C6MFZ00 Replaced freezer door due to damaged harness.

Near N Church Rd, Rochester, NY 14612
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4815EW0 "Customer states unit will not turn on after repair. Unit was in sensing upon arrival. No error codes stored. Unit completed auto test with no issues. However, when in a normal wash cycle, the machine locked the lid, began agitating, then spun out all within the sensing cycle. Control board needs to be replaced. ; ordrng 1 W10711300 (CONTROL)"

Near Talnuck Dr, Rochester, NY 14612
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC200XW1 "Customer reports unit will fill, but won’t agitate, and doesn’t fill all the way up during rinse for normal & delicate. One time event of a burning smell after multiple loads. F0E4 F7E5 error codes stored. Contacted the manufacturer technical support line. Agent suggests the control board, water inlet, shifter, and/or capacitor should be replaced. Unit completed an auto test, but agitation sounded weak. Further diagnosis discovered the smell is emitting from the motor. Shifter seems to be working as it should, same with the inlet valves. Suspecting a fail in the control board is causing the no fill during rinse & the little to no agitation. Motor and capacitor should also be replaced. SR: 7726713059; ordrng 1 W10393483 (CONTROL) and 1 W10804665 (CAPACITOR ) and 1 WPW10006416 (MOTOR) and 1 WPW10432353 (INLET VALVE ASSEMBLY )"

Near Sagamore Cir, Irondequoit, NY 14617
David L.

David L.

DRYER WHIRLPOOL MGDC215EW2 Replaced timer due to aBroken shaft. Unit tested good

Near Northwood Dr, Rochester, NY 14612
David L.

David L.

REFRIGERATOR MAYTAG MFI2569VEM0 Replaced control wpw10312695 due to unit not cooling. Unit tested good. S/C paid on 10/30; pckd up 1 WPW10312695 (electronic control)

Near Rumford Rd, Rochester, NY 14626
David L.

David L.

REFRIGERATOR KITCHENAID KRFC704FBS00 Compressor is running but not cooling. Another company had replaced the compressor a fewDays agoAnd the unit never cooled. Suspecting that the compressor was damaged during install scheduled for 1/2/20; ordrng 1 W11025999 (compressor)

Near Echo Hill Dr, Irondequoit, NY 14609
David L.

David L.

RANGE FRIGIDAIRE FFEF3018LBG Replaced door seal on oven door.

Near South Ave, Rochester, NY 14620
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT318FMDB Checked unit for abnormal noises. Noise customer is hearing is just the refrigerant boiling off after the compressor shuts off. Went over use and care with the customer

Near Bishops Ln, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Replaced ice maker for not returning to home position during testing. Same result. Thermistor tests open. The harness had been repaired while under warranty. The unit needs a door due to broken harness. ; (created new UIS, deleted prior attachment to UisID 58241), rqstng P&A on 1 LW10691266 (Freezer door SS)"

Near E River Rd, West Henrietta, NY 14586
Steve M.

Steve M.

DRYER WHIRLPOOL WGD4616FW1 "Replaced rollers and idler for squeaking. After install the unit has a ticking sound. Ordering another maintenance kit. ; ordrng 1 4392065 (Maintenance kit), used 1 4392065 (Maintenance) from stock"

Near Clover St, Honeoye Falls, NY 14472
Shaiman C.

Shaiman C.

WASHER ROPER RTW4516FW2 "Customer reports the unit does not function correctly when using heavy and bulky sheets wash functions. F8E1 error codes stored. Called for hot and cold water and manual diagnostics. Cold water came out at less pressure than usual, but no hot water was being dispensed. The hot water valve could be heard operating. Hot water was not coming out of the hose either. Suggested customer to have the water valves/water lines checked in the home. Will continue diagnosis when issue is resolved."

Near Florida Ave, Rochester, NY 14616
Steve M.

Steve M.

WASHER WHIRLPOOL WFW75HEFW0 Sr#7726716541Ordering control for erratic spin and clothes not spinning out. ; ordrng 1 W11201274 (ACU)

Near Clover St, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRV976FDEM01 Found no lights on in refrigerator and freezer is 40. Removed power to pantry door. Then reset power to refrigerator. Lights came on. Removed back wall in freezer and tested. The evaporator is cooling but only half frost pattern. Customer is going to monitor until morning. If lights go out again order harness. If temp is to high in the freezer. It will need sealed system work. ; rqstng P&A on 1 W10512203 (harns-wire)

Near W Walworth Rd, Macedon, NY 14502
Steve M.

Steve M.

WASHER WHIRLPOOL GHW9100LW1 Found tide pods stuck in dispenser. Removed tide pod and the washer filled as expected.

Near Arbor Creek Dr, Pittsford, NY 14534
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT750SAHZ Rescheduled custom for Saturday appt; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR

Near Calm Lake Dr, Farmington, NY 14425
Steve M.

Steve M.

WASHER WHIRLPOOL WFW83005W05 Found front left leg was raised up causing u it to bounce. Lowered legs and fastened with nut. The washer tested good.

Near King Hill Dr, Farmington, NY 14425
Evan E.

Evan E.

WASHER WHIRLPOOL WTW8040DW4 Replacing lid due to lid separating causing unit not to run. Replaced lid and tested unit. Unit tested good

Near Spring Meadow Ln, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL GHW9150PW0 Replacing pressure switch due to unit failing to stop spinning at end of cycle. Replaced switch and ran drain and spin cycle. Unit completed cycle as it should. Unit tested good Unit is under ATEC Warranty

Near Cardogan Square, Rochester, NY 14625
Evan E.

Evan E.

RANGE KITCHENAID KICU509XBL00 Customer is stating that unit is flashing f47 code for UI and control failing to communicate. Discovered unit would only flash f47 code and not respond to commands. Cycled power and still had same issue. Replaced IPC board and configured new board to UI. Tested all burners. Unit tested good

Near Kerry Hill, Fairport, NY 14450
Evan E.

Evan E.

DISHWASHER MAYTAG MDBH969AWB5 Customer has to reschedule appointment for Friday 12/27; schdld next appmnt for 12/27 FRI 12-3

Near New Wickham Dr, Penfield, NY 14526
Evan E.

Evan E.

RANGE JENN AIR JDS9860BDB Replacing orifice holder due to unit failing to light from burner being cracked. Replaced holder and tested burner. Unit tested good

Near Main St, East Rochester, NY 14445
Shaiman C.

Shaiman C.

DISHWASHER KITCHENAID KDTE334GPS0 "Customer reports the unit is not cleaning as it should, and soap pods are not dissolving. Customer removed debris from the spray arms and unit has been working for the past few days. 5-1 error code stored. Tested unit in diagnostics. Inlet water temperature is satisfactory. Top and bottom spray arms seems to be spraying as they should. Customer monitor."

Near Conifer Cove Ln, Webster, NY 14580
Evan E.

Evan E.

DRYER WHIRLPOOL WGD6200SW2 Customer stating that unit wasNot heating. Upon inspection discovered that thermal fuse had blown causing ignitor not to glow. Replaced thermal fuse and ran test cycle. Unit tested good. Also spoke with customer about getting vent cleaned due to possible relation to issue. Dryer vent wizard Scott Koepke585-441-7227; used 1 WP3392519 (FUSE-THERMAL) from stock

Near Plum Tree Dr, Penfield, NY 14526
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF991BOOM00 Found very low water pressure causing small cubes. Removed filter and pressure is good now. Customer is going to replace filter. If problem persists after new filter order filter housing. W11194438

Near Spencer Ln, Canandaigua, NY 14424
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4850HW1 "Customer reports the unit only fills and drains when in sensing cycle, and occasionally will agitate momentarily. F8E1 error code stored. Tested valves in manual diagnostics. Hot water would dispense, but cold water would not. Cold water valve was off in the basement. Turned on valve & tested valves again. Suspecting the issue was due to no cold water supply. Repair successful."

Near Brayton Rd, Rochester, NY 14616
Evan E.

Evan E.

DISHWASHER KITCHENAID KUDK03FTSS3 Customer starting that unit will not run. Upon inspection discovered that wash motor would not run. Confirmed that motor was receiving power. Unit will need wash motor. Ordering sump & motor ; ordrng 1 WPW10780877 (SUMP & MOTOR )

Near Canterbury Rd, Rochester, NY 14607
David L.

David L.

WASHER WHIRLPOOL WTW8500DC0 Customer has been noticing more soap build up on clothes as before. Ran load size calibration and went over use and care with the customer. Running extra rinse and deep water wash will help remove excess detergent.

Near Emery Run, Rochester, NY 14612
David L.

David L.

WASHER GE GTW460ASJ4WW "Water is dripping into tub whileIdle ordering valve labor is 104.65; ordrng 1 WH13X26535 ( VALVE), used 1 SH1500 (SHIPPING&HANDLING) from stock"

Near Rogers Pkwy, Irondequoit, NY 14617
Shaiman C.

Shaiman C.

DISHWASHER MAYTAG MDB4949SHZ0 Replaced sump motor. Issue still present. Suspecting failed control board. Replacing board. ; ordrng 1 W11225084 (CONTROL BOARD)

Near Slate Dr, North Chili, NY 14514
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW7040DW0 "Customer states unit won’t spin; unit drained but clothes still came out excessively wet. F0E3 F0E5 F9E2 F3E1 F2E1 error codes stored. Machine passed test verification cycle with no issues. Low, mid, and high speed spin functioned as it should in manual diagnostics. Suspecting a control fault. Replacing control board if problem persists (W10812423) Customer monitor."

Near Ford Ave, Rochester, NY 14606
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDTA75SAHN0 Replacing adjusters due to top rack falling from wheels coming detached. Replaced adjusters on both sides. Unit tested good ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

Near Lake Rd, Ontario, NY 14519
Evan E.

Evan E.

OVEN-MW COMBO WHIRLPOOL WOC75EC7HS00 Customer starting that touch panel will not respond to commands. Upon inspection discovered 2 error codes present. F6e4 and f6e0. Codes both pertain to control and UI failing to communicate. D6e4 calls for main control to be replaced. Ordering control and UI ; ordrng 1 W11261165 (CONTROL ) and 1 W11353765 (USER INTERFACE )

Near Gaskin Pl, Pittsford, NY 14534
Evan E.

Evan E.

WASHER WHIRLPOOL WTW8000BW0 Customer stating that unit is still flashing SD code for Sudsing. Called techline SR: 772669626Techline stating that bearing will need to be replaced in order for basket to float freely on shaft. Ordering shaft and bearing kit ; ordrng 1 W10435302 (BEARING KIT )

Near Harvest Walk, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR JENN AIR JFFCC72EFP02 Replaced control and IM fan for slow or no ice production. Ordering dispenser motor for not turning bin. ; ordrng 1 W10822606 (motor) and 1 W11033825 (ice-contnr) and 1 W11228132 (SHAFT)

Near Lynx Ct, Fairport, NY 14450
David L.

David L.

RANGE WHIRLPOOL WFG525S0JZ0 Unit has cosmetic damage on the console. Ordering console ; rqstng P&A on 1 W10835288 (panl-cntrl)

Near W Ridge Rd, Rochester, NY 14615
Dave F.

Dave F.

REFRIGERATOR AMANA ABB1922FEW Center rail for crisper drawer is broken . Also both crisper drawers are cracked . Customer would like new drawers W10833528 ; ordrng 2 W10833528 (pan-crispr)s

Near East Ave, Rochester, NY 14610
David L.

David L.

DISHWASHER KITCHENAID KDTE234GPS "Retainer for top sprayer is broken. Ordering retainer so that sprayer can be reattached ; ordrng 1 WP3400918 (upper spray arm ret), dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"

Near Red Apple Ln, Rochester, NY 14616
Evan E.

Evan E.

WASHER MAYTAG MVWB766FW1 "Replacing control, user interface and water valve due to UI not accepting commands and water valve failing to detect incoming water temperature. Replaced all parts. Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11135391 CONSOLE"

Near Winfield Rd, Rochester, NY 14622
Evan E.

Evan E.

WASHER MAYTAG MVWX655DW1 Customer stated that unit would not drain. Upon inspection discovered f0e5 code for off balance load. Discovered unit was full of towels and jeans. drained remaining water and ran diagnostic cycle. Unit completed cycle as it should. Ran drain and spin after balancing load. Unit tested good

Near Castlebar Rd, Rochester, NY 14610
Steve M.

Steve M.

WASHER MAYTAG MVWB765FW2 Found bearing g in pump is bad and will not drain when water is in machine. Found grease on bottom of gearcase. Ordering pump and gearcase ; ordrng 1 W10811956 (drum assy) and 1 W10876600 (drain pump)

Near New Rd, Williamson, NY 14589
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE104DBL4 Customer stated that top rack was falling. Upon inspection discovered that welds had snapped on track causing issue. Replaced rails and tested rack. Unit tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

Near Lookout View Rd, Fairport, NY 14450
Dave F.

Dave F.

WASHER WHIRLPOOL WTW5000DW0 "Gearcase that came in was used . Ordering new gearcase . Installed hub to at least allow customer to wash some laundry before it wears out . Ordering new hub as well . ; ordrng 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase), dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W11035751 GEARCASE"

Near Baptist Hill Rd, Bloomfield, NY 14469
Steve M.

Steve M.

VAN FORD TRANSIT CONNECT Fixed truck

Near Rockwood St, Rochester, NY 14610
Steve M.

Steve M.

DRYER WHIRLPOOL WGD4850HW0 Replaced ignitor for power to ignitor but not lighting. The dryer tested good

Near Elmwood Ave, Rochester, NY 14618
Steve M.

Steve M.

DRYER WHIRLPOOL WED4815EW1 Found a screw in felt causing galloping noise. Removed screw. The dryer tests good

Near Blue Creek Dr, Webster, NY 14580
David L.

David L.

REFRIGERATOR GE GSS25QGTABB Unit is making a rumbling noise from the compressor. Customer was not interested in a sealed system repair. Compressor is WR87X20798

Near Northampton St, Rochester, NY 14606
Shaiman C.

Shaiman C.

DISHWASHER MAYTAG MDB4949SHZ0 Customer concerned about the unit only filling with water and draining; but not spraying water. Sump motor should be replaced. ; schdld next appmnt for 12/23 MON !

Near Slate Dr, North Chili, NY 14514
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL MHW5630HW0 "Customer concerned about the unit not functioning & an error code being displayed. F9E1 error code displayed. Drain pump would not function in the manual test. However during the auto test, the pump ran momentarily but did not drain water. Suspecting a failed drain pump. ; ordrng 1 W11316609 (DRAIN PUMP)"

Near Crittenden Rd, Rochester, NY 14623
Evan E.

Evan E.

DRYER WHIRLPOOL LE7680XSN1 Replaced actuator due to door not engaging start switch. Replaced switch. Tested unit. Unit tested good

Near Sandringham Rd, Rochester, NY 14610
Dave F.

Dave F.

REFRIGERATOR AMANA ABB1921BRW01 Checked temperatures in freezer -5 degrees and 36 in fresh food section . Freezer set to 4 and fresh food set to 6 . Unit tested good .

Near Oak Manor Ln, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KBFN506EBS01 Replaced arm shut off / bail arm for not turning unit off . Tested unit . Tested good .

Near Briggsboro Ln, Fairport, NY 14450
Dave F.

Dave F.

DRYER WHIRLPOOL WGD6620HC0 Unit has F3E3 error code . Installed new control W11368834 . . Tested unit tested good .

Near Smith Rd, Clifton Springs, NY 14432
Dave F.

Dave F.

DRYER MAYTAG MGDC215EW2 Replaced coils for unit not heating after running for a while . Tested unit . Tested good .

Near Hammocks Dr, Canandaigua, NY 14424
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF507ESS00 Replaced ice maker for lost position error. The ice maker tested good; dspstn on spec-tagged invntry: 1 WPW10764688 ICEMAKER

Near N Geneva Rd, Sodus, NY 14551
David L.

David L.

OVEN WHIRLPOOL WFG525S0JZ0 "Replaced ignitor, burner and spark mod due to unit not igniting after preheat. Preheated unit and let cycleUnit tested good; dspstn on spec-tagged invntry: 1 WP9758078 BURNER and 1 WP9758079 IGNTR-OVEN"

Near Kuhn Rd, Rochester, NY 14612
Steve M.

Steve M.

WASHER MAYTAG MVWB835DW4 Replaced console for start button not responding. The ui tested good.

Near Owls Nest Rd, Marion, NY 14505
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW5620HW0 Assisted in replacement of drum and control.

Near E Broad St, Rochester, NY 14604
Shaiman C.

Shaiman C.

DISHWASHER KITCHENAID KDFE104HPS0 Customer concerned about the inner door beginning to rust. Discovered rust was forming due to a pinhole in the door. Replaced inner door. Unit testing good.

Near Genesee St E, Scottsville, NY 14546
David L.

David L.

DRYER WHIRLPOOL WED94HEXW0 "Installed repair kit due to noise unit tested good. Vent tested poor. Recommending that the vent be cleaned . ; used 1 4392067 (REPAIR KIT), and 1 SH1500 (SHIPPING&HANDLING) from stock"

Near Maple Center Rd, Hilton, NY 14468
Evan E.

Evan E.

RANGE JENN AIR SEG196 Customer stating that timer stop button is sticking since repair. Discovered that control wasn’t fully seated back into bracket causing button to stick. Reseated control in bracket and had customer test button. Unit tested good

Near Commonwealth Rd, Rochester, NY 14618
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KSF26C6XYY04 "Checked temperatures in fresh food section 37 degrees . 17 degrees in freezer . Checked all thermistors . Tested good . Heater is working . Found frost by cap tube on freezer evap . Unit has low charge . Ran test four . 3 way valve is working. Quoted customer for repair. Parts can be covered by manufacturer , quoted customer to repair unit . Customer will look into a new machine ."

Near Greentree, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR GE CSS25USWASS Replaced fan blade . Tested unit. Unit tested good.

Near Mayflower Dr, Rochester, NY 14618
Dave F.

Dave F.

DISHWASHER GE GSD4610Z04AA Complaint of door not closing. Found wheel from bottom rack had fallen off into bottom of door causing door not to close. Put wheel back on rack and adjusted it .Closed unit successfully. Tested unit. Unit tested good.

Near Rampart St, Rochester, NY 14623
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF555SDHV02 Ice maker bail arm had fallen off causing the ice maker to over make ice and jam in the ice maker .removed jammed ice and fixed bail . Arm . Cycled ice maker . Tested good .

Near Marshall Rd, Rochester, NY 14624
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE104DBL4 Customer stated that unit was not washing dishes. Checked for error codes. Unit displaying code 4-3 (wash motor not running) unit will need wash motor. Replaced wash motor and ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP

Near Shoreline Blvd, Ontario, NY 14519
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE104ESS1 Customer stating that dispenser will not open. Upon inspection discovered that dispenser gasket has ripped causing issue. Replaced dispenser and tested. Unit tested good ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER

Near Maryview Dr, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER KITCHENAID KUDS03STSS2 Customer stated unit was not cleaning. Upon inspection discovered that chopper was clogged and would not cycle water through cabinet. Cleaned chopper cover and reinstalled. Ran test cycle. Unit now cycling water through the cabinet. Unit tested good

Near Yorkshire Rd, Irondequoit, NY 14609
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced open freezer led light for no light in freezer. Handle was loose. Uninstalled handle and reinstalled to tighten handle. Caulked liner that had gaps where cabinet meets liner.

Near Middle Cheshire Rd, Canandaigua, NY 14424
Steve M.

Steve M.

DISHWASHER WHIRLPOOL KDTE104ESS1 Replaced upper rack adjusters for broken tabs. Pulled unit out and reattached the side bracket. ; used 2 WPW10546503 (ADJUSTER) from stock

Near Pine Cone Dr, Pittsford, NY 14534
Steve M.

Steve M.

OVEN KITCHENAID KSGG700ESS1 Replaced blower for bad bearing in blower. The range tested good. ; dspstn on spec-tagged invntry: 1 W11107275 BLOWER

Near Bending Oak Dr, Pittsford, NY 14534
Steve M.

Steve M.

OVEN KITCHENAID KEBC107KSS0 Control board is discontinued. Waived service fee.

Near Sassafras Ln, Pittsford, NY 14534
David L.

David L.

DISHWASHER KITCHENAID KDPE234GPS0 Unit is not heating because the heater was disable by the control 7-1 error in diagnostics. Cleared error code and verified heater operation. Heater has likely been disabled since before the sump was changed as this problem has been going on for a while. Unit tested good in diagnostics. ATEC warranty

Near Willnick Cir, Rochester, NY 14626
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Freezer evaporator fan motor not working . Ordering motor WP2315539; ordrng 1 WP2315539 (motor-evap)

Near W Henrietta Rd, Rochester, NY 14623
David L.

David L.

WASHER MAYTAG MVWC555DW1 Unit was not spinning clothes out due to a stripped hub. Replaced hub and tested in diagnostics. Unit tested good. Ran calibration to reset. ; used 1 W10528947 (HUB) from stock

Near Maiden Ln, Rochester, NY 14626
David L.

David L.

REFRIGERATOR KENMORE 253.50683 Unit was not making ice or dispensing water. Water supply was restricted at shut off under the sink. Opened valve a bit and the water dispenser began working. Cycled the ice maker to make sure it filled. Tenant to monitor for ice

Near Mathews St, Rochester, NY 14607
Evan E.

Evan E.

RANGE JENN AIR JDS9860BDB Customer stating that unit is not lighting. Upon inspection discovered that ignitor was cracked. Unit will need new orifice assembly. Ordering orifice assembly ; ordrng 1 WP7101P639-60 (SCREW) and 1 WPW10407678 (ORIFICE W/ IGNITOR )

Near Main St, East Rochester, NY 14445
Evan E.

Evan E.

WASHER WHIRLPOOL GHW9150PW0 Unit will not stop spinning since last visit. Checked continuity on pressure switch according to tech sheet between pins 21 and 24 switch did not have continuity. Reordering pressure switch ; ordrng 1 WPW10514214 (PRESSURE SWITCH )

Near Cardogan Square, Rochester, NY 14625
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC465HW2 Replaced valve and control. Repair successful.

Near East Ridge Road, Rochester, NY 14621
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW1 "Customer concerned about the machine not filling as it should, reoccurring off-balance events, and not spinning out the clothes properly. F8E1 error code stored. Ran a test verification cycle with no issues. Tested the hot and cold valves in manual diagnostics also with no issues. Tested spin in manual diagnostics. Machine seemed to bounce around as basket was slowing down and speeding up. Off-balance events most likely caused by the machine sitting on a pallet that would also flex up and down as the machine was spinning. Suggested customer to sit the machine on cinder blocks instead of a wooden pallet. No further repair needed at this time. If issues persist, return with inlet valves."

Near Pepperidge Dr, Rochester, NY 14626
Steve M.

Steve M.

WASHER MAYTAG MFW9700SQ1 Replaced bellow that was brittle. The washer checks good.

Near Hiram Way, Honeoye Falls, NY 14472
David L.

David L.

REFRIGERATOR WHIRLPOOL WRB322DMBM Replaced valve due to leak. Unable to reconnect plastic waterline because it was connected using a brass feral and nothing inside the middle of the water line.

Near Jackson Rd, Penfield, NY 14526
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW7000DW4 Replace consul and control board. Repair successful.

Near Solmar Dr, Rochester, NY 14624
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTE704DSS1 Replaced spray arms and manifold for not cleaning. The customer is going to monitor.

Near West Ave, Livonia, NY 14487
Steve M.

Steve M.

DRYER WHIRLPOOL WGD6400SW0 "Replaced rollers with maintenance kit for squeaking and thumping. Ordering idler puller for worn pulley. ; ordrng 1 8547174V (pulley-idr), used 1 4392067 (REPAIR KIT) from stock"

Near Pine Tree Dr, Victor, NY 14564
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Replaced damaged door and leveled freezer door. Unit tested good

Near Neros Run, Webster, NY 14580
David L.

David L.

REFRIGERATOR MAYTAG MFT2776FEZ00 Unit was building ice under deli drawer due to a plugged defrost drain. Removed iceAnd cleaned drain. Customer to monitor

Near Schlegel Rd, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Frost building near door switch in freezer. Raised door so gasket makes good contact with the mullion and sealed cabinet to liner. Customer to monitor

Near Lantana Ln, Rochester, NY 14612
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL PYE2300AYW "Received the roller kit, however the idler assembly was not received. Re-ordering the correct part.; ordrng 1 WP53-2287 (IDLER ASSEMBLY )"

Near Normandy Ave, Rochester, NY 14619
Dave F.

Dave F.

WASHER WHIRLPOOL WTW4955HW1 Washer has no error codes . Calibrated unit . Ran in auto diagnostics. Unit tested good . No strange noises . Ran unit with clothes . Unit tested good . Unit does have water hammering in pipes . Suggested a arrester for water hammering .

Near Beckwith Rd, West Henrietta, NY 14586
David L.

David L.

WASHER WHIRLPOOL WFW5620HW0 Replaced acu. Unit tested good

Near Ontario Blvd, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEHW00 The fill tube for the ice maker is missing it’s extender and allowing the water valve to empty into the freezer. End of fill tube is also visibly damaged. Ordering tubes; ordrng 1 W11292468 (fitting) and 1 WPW10496649 (tube-water)

Near Coolidge Rd, Rochester, NY 14622
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Replaced both fresh food and freezer door for rusting . Heated door gasket to make sure that it is sealing . Tested unit . Tested good .

Near Heath Markham Rd, Lima, NY 14485
Evan E.

Evan E.

RANGE MAYTAG MER8775AS0 Customer stating that they heard loud noise coming from oven cavity. Upon inspection discovered that bake element had thermal event on right corner of element. Unit willNeed new bake element. Ordering element. ; ordrng 1 W10779716 (BAKE ELEMENT )

Near Jefferson Rd, Rochester, NY 14623
David L.

David L.

REFRIGERATOR MAYTAG MFI2570FEZ00 Unit is leaking near filter and from the ice maker fill tube . Valve is leaking through ice maker fill tube when dispensing water ; ordrng 1 W11415785 (TUBE) and 1 WPW10312696 (water inlet valve)

Near Valley Dr, Walworth, NY 14568
Evan E.

Evan E.

DRYER ROPER RED4516FW0 Replacing thermostat due to unit not cycling heat correctly. Replaced thermostat and tested unit. Took temperature reading at exit of vent. Unit now cycling between Hi an Low temperatures as it should. Unit tested good

Near Arrowbend Dr, Williamson, NY 14589
Evan E.

Evan E.

OVEN WHIRLPOOL WOD51ES4ES01 "Customer starting that Lower oven is not heating. Checked for error codes no codes are present. Upon inspection discovered that connector for bake relay on control board was loose causing element not to receive power. Seated connector and ran preheat to 350. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"

Near Landsdowne Ln, Rochester, NY 14618

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