We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Rochester, NY 14605
Andres V
Job Details: 01/04/2024
Installed new front right burner switch and tested it. Burner now working properly
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Rochester, NY 14611
Andres V
Job Details: 01/04/2024
Found front panel was sticking right by the hinges not letting door close all the way. Unit needs new front panel; ordrng 1 W11402953 (Front panel)
We serviced a
WHIRLPOOL WASHER
Model WFW6605MW0
Near Scottsville, NY 14546
Andres V
Job Details: 01/04/2024
Cleaned out drain filter and found a plastic bag inside causing blockage. Put unit back together and tested it. Unit now drains
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near North Syracuse, NY 13212
Chuck G
Job Details: 01/04/2024
"Customer stated that unit is not heating. After inspecting unit i found that the element, thermostats and thermistor tested good. With the unit not running L1 to N is 106 - V L2 to N is 120v L1 to L2 is 216. With unit running L1 to N 120v , L2 to N is 120v , L1 to L2 is 0 volts indicating a bad breaker. I explained to the customer that this is an electrical issue. Unit tested good."
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Clay, NY 13090
Anthony V
Job Details: 01/04/2024
Customer states that she hears squealing in the dryer diagnosed a blower wheel wp697772 scheduling a return visit ; ordrng 1 WP697772 (Blower wheel)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Salina, NY 13088
Anthony V
Job Details: 01/04/2024
Customer states that machine won't do anything lid is locked won't unlock 5 different error codes in there W11396717 drain pump W11457841 strike W11700916 lid lock W11419051 electric control ; ordrng 1 W11396717 (Drain lump) and 1 W11457841 (Strike) and 1 W11419051 (Lidlock) and 1 W11419051 (Electric control)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Salina, NY 13088
Anthony V
Job Details: 01/04/2024
Customer states that washer goes from Sense to done bad capiciater ordering a capiciater and cam w10721967 cam capacitor w11162560; ordrng 1 W11162560 (Capacitor) and 1 W10721967 (Cam)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Syracuse, NY 13210
Anthony V
Job Details: 01/04/2024
Customer states that dryer isn't heating at all found a bad thermal fuse 279816 thermal fuse truck stock ran dryer dryer is heating normal operation ; used 1 279816 (Thermal fuse) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Syracuse, NY 13205
Anthony V
Job Details: 01/04/2024
Customer states that lid won't lock and won't spin out installed lid lock w11513248 ran washer with normal operation
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Syracuse, NY 13202
Chuck G
Job Details: 01/04/2024
Customer stated that unit is not spinning. After inspecting unit i found that the unit was leaning back 8 inches out of level/was rocking during the cycle and was causing stress on the belt which eventually broke. I replaced belt and leveled unit. Unit tested good ; used 1 341241 (Belt) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Syracuse, NY 13214
Anthony V
Job Details: 01/04/2024
Customer states that washer goes from Sense too done found a bad capiciater installed w11395618 capacitor ; used 1 W11395618 ( Capacitor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG02
Near East Syracuse, NY 13057
Anthony V
Job Details: 01/04/2024
Customer e that back shelf trim is broke trim is broke ordering trim for back shelf scheduling a return visit W10847182 shelf trim; ordrng 1 W10847182 (Trim shelf rear)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Brewerton, NY 13029
Anthony V
Job Details: 01/04/2024
Customer states that he's getting an H20 error code replaced water pressure sensor now can hear pump grinding ordering a sump and pump W11443104 sump and pump; ordrng 1 W11443104 (Sump and pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14609
James
Job Details: 01/04/2024
Unit not making ice. Test switch not working. Cycled switch on icemaker then reset power to fridge. Icemaker filled successfully. Customer is to monitor. If problem persists replace icemaker. W11546935
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Newark, NY 14513
Anthony V
Job Details: 01/03/2024
Customer states that not getting water to fill the washer install new water valve and advised the customer his hard water that you need to put screens on the end of his water hose to prevent the hard water from the string his water bill ran washer normal operation
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hilton, NY 14468
Dave L
Job Details: 01/03/2024
"Replaced fan, center mullion, and deli drawer due to dc power issue and condensation on mullion. Customer to monitor"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Rochester, NY 14626
Dave L
Job Details: 01/03/2024
Left knob at door.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Rochester, NY 14626
Dave L
Job Details: 01/03/2024
Replaced sump due to loins wash motor. Tested ok.
We serviced a
AMANA WASHER
Model MVWX655DW0
Near Rochester, NY 14626
Dave L
Job Details: 01/03/2024
Customer states unit would not start properly. Found stuck key error in diagnostics. Tested and ran calibration. Unit tests on. ATEC warranty
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW0
Near Irondequoit, NY 14617
Dave L
Job Details: 01/03/2024
JUnit will not drain. Disassembled unit and removed pump assembly to clean blockage between inner and outer tub. Cleaned pump filter. Cleared error codes and ran diagnostics. Tests ok
We serviced a
WHIRLPOOL WASHER
Model GHW9300PW4
Near Irondequoit, NY 14617
Dave L
Job Details: 01/03/2024
"The inlet valve is allowing the tub to fill while off. Ordering valve ; ordrng 1 WP8182862 (Valve), used 1 Sh15 (Sh) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Webster, NY 14580
Dave L
Job Details: 01/03/2024
Replaced sump due to open wash motor. Tests ok.
We serviced a
WHIRLPOOL WASHER
Model WTW6200VW0
Near Webster, NY 14580
Dave L
Job Details: 01/03/2024
"Drain hose adapter is leaking. Ordering hose; ordrng 1 WP8182767 (Hose), used 1 Sh15 from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4709PAM2
Near Irondequoit, NY 14609
Dave L
Job Details: 01/03/2024
"SR7738103145 documented thermal event with safety team. Provided customer quote for control, console, and harness. Pics attatched ; rqstng P&A on 1 W10595568 (Control) and 1 W10811163 (Console) and 1 W10496101 (Harness), used 1 Sh15 (Shipping) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Rochester, NY 14626
Dave L
Job Details: 01/03/2024
"Appliance manager is sending 120vac to bake element after oven is off. Ordering control. ; ordrng 1 W11261167 (Control), used 1 Sh15 (Shipping) from stock"
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model WET4027HW2
Near Spencerport, NY 14559
Dave L
Job Details: 01/03/2024
Customer states unit has not been completing cycles. Unit was moved to another unit. No error codes. Tested in diagnostics. Tests ok. ; O-emld tckt
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN2WW
Near Syracuse, NY 13215
Chuck G
Job Details: 01/03/2024
"Customer stated that they are hearing a sound when the unit is washing. I was able to duplicate the issue in diagnostics. Replaced auger, pulley & nut and clutch. Unit passed all diagnostic testing. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Syracuse, NY 13209
Chuck G
Job Details: 01/03/2024
"Customer stated that unit is not spinning out a load. Error code F0E2-over suds. F9E1-long drain and F7E1-tach missing. I ran a diagnostic cycle in which the unit operated as intended. I cleared codes. I replaced the actuator. I ran a drain and spin for 10 minutes and the F7E1 error code did not return. I explained to the customer about how much HE detergent to use, how to load the unit and about cycle selection. Unit tested good ; used 1 WPW10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Camillus, NY 13031
Chuck G
Job Details: 01/03/2024
Customer stated that no ice is being made and that the freezer isnt keeping items frozen. After inspecting unit i replaced the freezer evaporator fan/harness and solenoid to 3-way valve. I went through diagnostics test 4 and unit passed. I explained to the customer to give the unit 72 hours to start making ice. I asked customer to monitor. Unit tested good
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Baldwinsville, NY 13027
Chuck G
Job Details: 01/03/2024
Replaced control. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Salina, NY 13088
Chuck G
Job Details: 01/03/2024
Customer stated that unit will not start a cycle. After inspecting unit i found a crack in the knob caused by the timer being hard to turn. Ordering timer W11685947 and knob W11675852. ; ordrng 1 W11685947 (Timer) and 1 W11675852 (Knob)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Cicero, NY 13039
Chuck G
Job Details: 01/03/2024
Customer stated that the unit is not spinning out again. After inspection of unit i discovered that the hub and gearcase tested bad. Replaced hub and gearcase. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 W10528947 (Hub) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Fayetteville, NY 13066
Chuck G
Job Details: 01/03/2024
"Customer stated that unit is leaking from underneath. No codes. I ran a diagnostic cycle and i confirmed the leak-it was coming from the hose connected to the drain pump, i found clamp was not installed correctly-i removed clamp and hose then reinstalled correctly. I calibrated unit then ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Fayetteville, NY 13066
Chuck G
Job Details: 01/03/2024
Replaced sump assembly. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near Marion, NY 14505
Anthony V
Job Details: 01/03/2024
Customer states that refrigerator isn't cooling refrigerator is in the garage turned off diagnose a bad compressor refrigerator is out of warranty customer cannot come up with a purchase receipt at this time because he received the refrigerator from his ex wife's cousin he does not todo the repair at this time
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS7
Near Marion, NY 14505
Anthony V
Job Details: 01/03/2024
Customer states that dishwasher has no lights found that the natural wire nut came off reattached wire and taped wire ran dishwasher normal working conditions
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Marion, NY 14505
Anthony V
Job Details: 01/03/2024
Customer states that washer goes from Sense to done r whene I ran washer I could here plastic grinding replaced cam in washer ran washer with normal operation ; used 1 W10721967 (Cam) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Newark, NY 14513
Anthony V
Job Details: 01/03/2024
Customer stated that washer would not drain found that wire fell of drain pump tightened connection up and refastened wire ran washer normal operation
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Newark, NY 14513
Anthony V
Job Details: 01/03/2024
Customer states that not getting water to fill the washer install new water valve and advised the customer his hard water that you need to put screens on the end of his water hose to prevent the hard water from the string his water bill ran washer normal operation
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Newark, NY 14513
Anthony V
Job Details: 01/03/2024
Called the customer no one would answer door and she stated that she cancelled this job a week ago due too the cost of repair that they were going to purchase a new dishwasher repair was 400 new dishwasher was 550 ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
We serviced a
WHIRLPOOL RANGE
Model KSDB900ESS
Near Skaneateles, NY 13152
Chuck G
Job Details: 01/03/2024
Customer stated that they are getting an error code. Error codes F8E0-upper blower fan speed too low. After inspecting unit i found that the cooling fan tested bad. Replaced cooling fan. Tested unit in diagnostics and the unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW3
Near Lyons, NY 14489
Anthony V
Job Details: 01/03/2024
Customer states that isn't heating installed new heating element checked heating element dishwasher is heating properly now
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rochester, NY 14623
Andres V
Job Details: 01/03/2024
Found tub crack at the bottom by the drain pump. I replaced outter tub and tested unit. Unit no longer leaks
We serviced a
JENN AIR RANGE
Model JJW2427DS01
Near Pittsford, NY 14534
Andres V
Job Details: 01/03/2024
Found thermal fuse popped and shut power off to unit. I jumped fuse and checked to make sure it was heating. Unit needs new fuse. ; ordrng 1 W11204568 (Fuse)
We serviced a
GE REFRIGERATOR
Model GFE28GYNJFS
Near Pittsford, NY 14534
Andres V
Job Details: 01/03/2024
Found ice maker getting power but not cycling. Replaced ice maker and informed customer that it can take up to 24hrs to produce ice.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Fairport, NY 14450
Andres V
Job Details: 01/03/2024
Customer did not need service on their dishwasher it is working properly.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Walworth, NY 14568
Andres V
Job Details: 01/03/2024
Tested drain pump found it is getting voltage but not turning. This issue was not caused by heating element issue. ; ordrng 1 W11497943 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2673BEM10
Near Rochester, NY 14625
Andres V
Job Details: 01/03/2024
Found ice maker fill valve is stuck open and causing it to fill ice maker when dispensing water and overflowing. ; ordrng 1 WPW10341329 (Dual valve)
We serviced a
MAYTAG DISHWASHER
Model MDB4709AWB1
Near Rochester, NY 14607
Andres V
Job Details: 01/03/2024
Replaced drain hose and installed unit back into cabinet. Could not test because customer needs to have electrician fix outlet.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Rochester, NY 14607
Andres V
Job Details: 01/03/2024
Found pulley came off and damaged belt. I replaced belt and put unit back together. Unit is now tumbling. ; used 1 341241 (Belt) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Rochester, NY 14619
Andres V
Job Details: 01/03/2024
Unit is having issues recognizing door is locked. Unit needs new lock. ; ordrng 1 W11670519 (Lid lock)
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Chittenango, NY 13037
Chuck G
Job Details: 01/02/2024
"Customer stated that unit is making a grinding noise. F7E4-basket re-arrangement failure. I ran a diagnostic cycle in which the unit would not shift into agitate. I replaced cam and actuator, calibrated unit and ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; ordrng 1 WPW10006355 (Actuator), used 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Rochester, NY 14617
Andres V
Job Details: 01/02/2024
Replaced door gasket on unit. Unit no longer leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Baldwinsville, NY 13027
Anthony V
Job Details: 01/02/2024
W11162041 water filter housing marcones website gave the wrong part number ordering right part; ordrng 1 W11162041 (Water filter housing)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Baldwinsville, NY 13027
Anthony V
Job Details: 01/02/2024
Customer states that dryer wasn't working properly over time I did clear a code out for a moisture sensor I did advise the customer that she doesn't need too use as much soap in the washer ran dryer with no issues at all dryer is quiet and heating properly
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Baldwinsville, NY 13027
Anthony V
Job Details: 01/02/2024
Customer states that washer would not spin out tightened pulley up on gear case was really loose ran washer with normal working conditions
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Syracuse, NY 13208
Anthony V
Job Details: 01/02/2024
Customer states that referigerater isn't cooling installed new evaporator fan refrigerator is cooling checked tested
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Rochester, NY 14617
Andres V
Job Details: 01/02/2024
I replaced door gasket on unit. Unit no longer leaks. ; schdld next appmnt for 1/3 WED !
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Rome, NY 13440
Chuck G
Job Details: 01/02/2024
"Customer stated that the unit is fraying their towels and ripping jeans at the seems. No codes. After inspecting unit i found that the wash plate tested good. I calibrated the unit and ran a diagnostic cycle in which the unit operated as intended. I explained to the customer about cycle selection, how to load unit and how much HE detergent to use. I suggested that the unit be connected to the WiFi so the unit gets updated. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near Irondequoit, NY 14622
Andres V
Job Details: 01/02/2024
I diagnosed unit checked for error codes and ran a diag cycle. Unit is working properly. Showed customer where filter is and how to remove it.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Rochester, NY 14618
Andres V
Job Details: 01/02/2024
I installed drain pump and tested unit. Unit is running properly
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Rochester, NY 14612
Dave L
Job Details: 01/02/2024
"Replaced pump assembly due to broken impeller. Tests ok. ; (created new UIS, deleted prior attachment to UisID 85298)"
We serviced a
MAYTAG WASHER
Model MHW5500FC1
Near Pittsford, NY 14534
Andres V
Job Details: 01/02/2024
Found rotor bolt snapped in half and got stuck inside so theirs nothing holding down rotor causing noise. I tried to get other half out but could not.
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Rochester, NY 14626
Dave L
Job Details: 01/02/2024
Drain pump will not energize. Ordering pump ; ordrng 1 WH23X28418 (Pump)
We serviced a
KITCHENAID OVEN
Model KFGD500ESS04
Near Rochester, NY 14626
Dave L
Job Details: 01/02/2024
Replaced control and retested lower oven. Oven cycling normally.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Pittsford, NY 14534
Andres V
Job Details: 01/02/2024
Found water valve solenoid is not closing all the way and letting some water through and fill tub. Unit needs new valve. ; ordrng 1 W11434044 (Valve)
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Utica, NY 13501
Chuck G
Job Details: 01/02/2024
Customer stated that agitator is broken. I verified the issue. Replaced agitator. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near New Hartford, NY 13413
Chuck G
Job Details: 01/02/2024
"Replaced control, evaporator fan/harness, ff and fc thermistors. I asked customer to monitor and to call Whirlpool if issue persists. Unit tested good"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Fairport, NY 14450
Andres V
Job Details: 01/02/2024
Found noises to be coming from the blower that had some lint and was causing vibrating noise. I cleaned it out and tested it. Unit no longer makes noise
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14626
Dave L
Job Details: 01/02/2024
Replaced worn suspension rods. Tests ok.
We serviced a
GENERAL ELECTRIC DRYER
Model GTD45EASJ2WS
Near Rochester, NY 14612
Dave L
Job Details: 01/02/2024
"Moisture sensor harness is damaged and shorted to case. Ordering harness. ; ordrng 1 WE15X26140 (Harness), dspstn on spec-tagged invntry: 1 WE04X25194 THERMOSTAT"
We serviced a
GE DISHWASHER
Model PDT825SSJ0SS
Near Rochester, NY 14610
Dave L
Job Details: 01/02/2024
"Heater bushings have corroded causing damage to controls. Quoted for heater, Ui, and control. Customer declined."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rochester, NY 14624
Dave L
Job Details: 01/02/2024
Replaced damaged timer and knob. Tests ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Macedon, NY 14502
Andres V
Job Details: 01/02/2024
"I replaced the evaporator fan and evap cover as well. I turned unit back on, fan kicked on and I was not heating vibrating noise."
We serviced a
MAYTAG REFRIGERATOR
Model KRFF507HPS04
Near Rochester, NY 14626
Dave L
Job Details: 01/02/2024
"Ice making is intermittent. No errors. Inspected frost pattern. No ice build up. Ordering fill tube heater, valve, and ice maker; ordrng 1 W11087201 (Heater) and 1 W11658802 (Ice maker) and 1 W11482383 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14626
Dave L
Job Details: 01/02/2024
Customer concerned with noise coming from damper. Replaced diffuser. Customer to monitor.
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ1
Near Rochester, NY 14609
Andres V
Job Details: 01/02/2024
"Light relay on crontrol board is not closing and shutting power to light, also the bake relay is not opening and sending voltage to bake element. Unit needs new control. ; ordrng 1 W11528249 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hilton, NY 14468
Dave L
Job Details: 01/02/2024
Compressor will not start due to a locked rotor. Ordering compressor ; ordrng 1 W11635510 (Comoressor) and 2 W11504431 (7-5)s and 1 W11504416 (8.5-6) and 1 W11504415 (8.5-8) and 1 W10913906 (Process tubes)
We serviced a
GE WASHER
Model GTW335ASN2WW
Near New Hartford, NY 13413
Chuck G
Job Details: 01/02/2024
"Replaced gearcase, pulley, clutch, spring, washer, belt and cable ties. Unit passed all diagnostic testing. Unit tested good"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Canastota, NY 13032
Chuck G
Job Details: 01/02/2024
Called/text customer 25 minutes prior to arrival. Upon arrival no one answered the door. Waited 10 minutes and tagged door ; O-emld tckt
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Cazenovia, NY 13035
Chuck G
Job Details: 01/02/2024
"Customer state that the oven is not baking to temp. After inspection of the unit i discovered that both temp sensors tested good, i ran a bake cycles on the upper and lower ovens measuring temps. I calibrated upper oven up 20 degrees and the lower oven up 20 degrees. I retested and the unit tested good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507EBL01
Near Cazenovia, NY 13035
Chuck G
Job Details: 01/02/2024
Customer stated that the dispenser dripped for one day but then stopped. After speaking with customer and inspecting unit i found that the issue is with the water pressure as the customer said that the pressure is up and down recently. I suggested to the customer to have the pressure switch on his new pressure tank looked at and to change the filter. Unit tested good
We serviced a
AMANA DRYER
Model NGD4655EW
Near Syracuse, NY 13224
Anthony V
Job Details: 01/02/2024
Customer states that sounded like a bag of nails idler pulley fell of checked dryer no noise
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHB05
Near Syracuse, NY 13212
Anthony V
Job Details: 01/02/2024
Customer states that door swings too much installed new door thimble and new hinge advised customer that door is sooposed to swing that much
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Brewerton, NY 13029
Anthony V
Job Details: 01/02/2024
Customer stated that it's not washing getting an H2O error code ordering a water pressure sensor tested bad w11410464 scheduling a return visit ; ordrng 1 W11410464 (Water pressure sensor)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Brewerton, NY 13029
Anthony V
Job Details: 01/02/2024
Customer states that dishwasher was loud installers didn't have sound barrier in at all reinstalled sound barrier ran dishwasher with no noise
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM02
Near Syracuse, NY 13208
Chuck G
Job Details: 12/28/2023
Customer stated that unit is not cooling. After inspecting unit i found that the start device tested bad. Replaced start device. Compressor is drawing .89 amps and the evaporator is developing a frost pattern. I asked the customer to monitor. Unit tested good ; used 1 W11547180 (Start device) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Baldwinsville, NY 13027
Anthony V
Job Details: 12/28/2023
Customer stated that she hears clicking during spin cycle ran washer with no noise normal operation on a W10905025 ordering a slider ; ordrng 1 W10905025 (Slider)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Baldwinsville, NY 13027
Anthony V
Job Details: 12/28/2023
Sent the wrong electric control sent the user inter face in a electric control box re ordered parts; ordrng 1 W11419669 (Electric control) and 1 W11670519 (Lid lock)
We serviced a
GENERAL ELECTRIC WASHER
Model PTW600BSR1WS
Near Baldwinsville, NY 13027
Anthony V
Job Details: 12/28/2023
Customer states that dispenser would not stay in installed new dispenser
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Webster, NY 14580
James
Job Details: 12/28/2023
No cold water. Unit shaking and grinding during cycle. Found 120v to cold water solenoid and no water. Unit getting stuck in sense cycle. Belt and cam damaged from gearcase. Suspension worn. Need parts. ; rqstng P&A on 1 W11116592 (Control) and 1 W11230941 (Valve assembly) and 1 W10902814 (Impeller) and 1 W10528947 (Hub) and 1 W11130362 (Suspension) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Actuator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Ontario, NY 14519
James
Job Details: 12/28/2023
Unit not cycling icemaker. Replaced icemaker and defrosted fill tube. Cycled icemaker successfully. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
JENN AIR REFRIGERATOR
Model JF36NXFXDE01
Near Ontario, NY 14519
James
Job Details: 12/28/2023
Leds not working. Replaced leds with updated modules. Unit functions properly.
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS05
Near Rochester, NY 14610
James
Job Details: 12/28/2023
Replaced valve and harness. Unit functions properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Fairport, NY 14450
James
Job Details: 12/28/2023
Replaced user interface and tested successfully.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Rochester, NY 14612
Dave L
Job Details: 12/28/2023
Replaced broken belt guard. Tests ok; dspstn on spec-tagged invntry: 1 W11239857 BELT
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Rochester, NY 14616
Dave L
Job Details: 12/28/2023
Console was unresponsive. Reseated console connections and removed plastic from face. Unit tested ok afterwards.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, NY 14622
Dave L
Job Details: 12/28/2023
"Ice maker was not making ice due to bail arm positioned in the off position. Lowered bail arm. Unit harvested normally. ; ordrng 1 W10884390 (Ice maker), used 1 Sh15 (Sh) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPS40HAMB
Near Rochester, NY 14626
Dave L
Job Details: 12/28/2023
Replaced sump due to an open wash motor.
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Rochester, NY 14624
Dave L
Job Details: 12/28/2023
Timer and knob are damaged. Ordering timer and knob ; ordrng 1 W11701755 (Timer) and 1 W11708423 (Knob) and 2 W11625514 (Knob)s