We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Pittsford, NY 14534
Dave F
Job Details: 07/11/2022
"Dishwasher tub dented in top left, causing it to leak. Ordering new tub, need extra time to exchange.; ordrng 1 WPW10681507 (tub-dishwr)"
We serviced a
FRIGIDAIRE FREEZER
Model FFU17FC4CW0
Near Rochester, NY 14625
Dave F
Job Details: 07/11/2022
"Clogged drain tube, defrosted drain tube. Tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Rochester, NY 14608
Dave F
Job Details: 07/11/2022
Customer no longer needs service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14619
Dave F
Job Details: 07/11/2022
"Found Service pointer W11451777A to prevent freezing of water tank. Installed water tank, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW
Near Savannah, NY 13146
Chuck
Job Details: 07/11/2022
"Customer stated that the unit was throwing a error code when the cycle was completed. Error codes F3E1-water level system failure & F8E3-overflow condition. I ran a diagnostic test cycle in which the unit operated normally. I cleared the debris from the pressure sensor hose and boot. I asked the customer to monitor the situation after cleaning the pressure hose & boot, if problem persists then the unit will need a new pressure sensor W10448876"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Rochester, NY 14620
Dave F
Job Details: 07/08/2022
items freezing in freshfood section on top shelf checked temp was 31 under product . Bottom shelf was 37 . Adjusted the freezer setting to max to slow the air going into the freshfood section . Customer will monitor and adjust temperature as needed if problem persists call techline .
We serviced a
AMANA REFRIGERATOR
Model ASD2575BRB01
Near Rochester, NY 14619
Dave F
Job Details: 07/08/2022
Ice maker is working intermittently . When ice maker called for water the valve is not turning on but has 120 volts . Ordering ice maker and valve ; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Rochester, NY 14612
Dave L
Job Details: 07/08/2022
"Replaced broken latch. Calibrated and tested ok; dspstn on spec-tagged invntry: 1 W11307244 LATCH , used 1 Sh (Sh) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Perry, NY 14530
Jeremy
Job Details: 07/08/2022
Replaced heating element due to bushings disintegrating per special project.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Bloomfield, NY 14469
Jeremy
Job Details: 07/08/2022
Customer stated there is a smell of kerosene when dryer is running. Ran dryer and found no abnormal odors. Unit runs as expected.
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ1
Near Fairport, NY 14450
Dave F
Job Details: 07/08/2022
suspension rods are bad unit is bouncing erratically ordering suspension rods; ordrng 1 W10780048 (suspension)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Syracuse, NY 13215
Chuck
Job Details: 07/08/2022
Customer states washer only spins. It will start spinning as soon as power is turned on. Ran diagnostic test found F7E1 error code tachometer signal missing and F8E6 water hazard. Replaced leaking capacitor. Ordering control part# w11556725.; ordrng 1 W11556725 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Syracuse, NY 13204
Chuck
Job Details: 07/08/2022
Customer states lid is stuck shut and will not open. Ran diagnostic test. Found F2E1 stuck key and F5E1 lid lock errors. Relaced lid latch. Unit is operating normally. ; used 1 W11307244 (Latch) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Syracuse, NY 13206
Chuck
Job Details: 07/08/2022
Waited 20 minutes customer not home.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near East Rochester, NY 14445
James
Job Details: 07/08/2022
Replaced damper and user interface. New damper cycling properly. Customer is to monitor temperature.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Spencerport, NY 14559
Dave L
Job Details: 07/08/2022
Customer concerned with unit leaking. Found soap build up on sump was likely the cause of the leak. Verified all hoses and connections were secure. Tested ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Macedon, NY 14502
Dave F
Job Details: 07/08/2022
UI has failed . Ordering new Ui W11460962; schdld next appmnt for 7/15 FRI !
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near Penfield, NY 14526
Dave F
Job Details: 07/08/2022
Replaced the freezer door . Tested ice maker . Unit tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Churchville, NY 14428
Dave L
Job Details: 07/08/2022
Defrosted evaporator and replaced control and thermistor. Customer to monitor.
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Rochester, NY 14618
James
Job Details: 07/08/2022
"Error codes came back after last visit and intermittently reappears. Tested and unit functions properly. Customer is to monitor if error reappears, check if basket is full of soab bubbles. If not, order W11031829 and WPW10448876.Parts 244.00Labor 106.95"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV03
Near Webster, NY 14580
James
Job Details: 07/08/2022
"Wrong part ordered. Coming back with WPW10300024. ; ordrng 1 WPW10300024 (Icemaker), dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS03
Near North Chili, NY 14514
Dave L
Job Details: 07/08/2022
Rescheduled customer to improve diagnosis. Unit has been unplugged. ; schdld next appmnt for 7/11 MON !
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Webster, NY 14580
James
Job Details: 07/08/2022
Replaced heater and tested. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID OVEN
Model KEBS208SSS04
Near Fairport, NY 14450
Jeremy
Job Details: 07/08/2022
Replaced bake and broil elements for not heating. Oven checks good.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Greece, NY 14626
Dave L
Job Details: 07/08/2022
Replaced harness and control due to oven not heating. Unit tested ok
We serviced a
KENMORE MW-HOOD COMBO
Model 790.80333310
Near Penfield, NY 14526
Jeremy
Job Details: 07/08/2022
Put cover trim on. Checks good.
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW07
Near Rochester, NY 14621
Jeremy
Job Details: 07/08/2022
"Food Fresh food door gasket separating, heated up gasket and realigned. Door is sealing properly. Freezer door seal was ordered, left with customer."
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Rochester, NY 14623
Jeremy
Job Details: 07/08/2022
"Cust stated oven was slow to heat and she saw small flames. Checked and found bake element warped and evidence of something spilled on element. Also found that when range cord is moved power is lost to range. Found that power receptacle is causing the issue. Advised customer to leave unit unplugged until receptacle can be repaired. Quoted for bake element, customer stated they would do the repair themselves."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Avon, NY 14414
Jeremy
Job Details: 07/08/2022
"Dishwasher was leaking, heater bushings completely disintegrated. Water leaked into basement and damaged safety bypass on furnace causing HVAC failure. Replaced heater in accordance to special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14616
Dave L
Job Details: 07/08/2022
Replaced freezer door. Finish does not match re ordering freezer door and fresh food door. ; ordrng 1 W11551458 (Fez door) and 1 LW10912110 (Door ff)
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Webster, NY 14580
James
Job Details: 07/08/2022
Unit intermittent to spin clothes. Sometimes drain and spin works. Ran Diagnostics successfully. F5E2. Ran drain and spin and it ended in 2 minutes. Updated software and tested successfully. Customer is to monitor. If problem persists replace W11550649
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Irondequoit, NY 14617
James
Job Details: 07/08/2022
"Unit not defrosting. Thermistor passed in Diagnostics. Ran defrost cycle. Heater turned on. Replaced thermistor. Ordering control.; ordrng 1 W11566851 (Control), used 1 Wpw10383615 (Thermistor) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Irondequoit, NY 14609
James
Job Details: 07/08/2022
"Unit not draining properly. Replaced drain pump and tested, unit still slow to drain. Found check valve stuck in drain hose. Freed check valve and tested twice. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Syracuse, NY 13214
Chuck
Job Details: 07/08/2022
Customer states water leaking from bottom of door. Ran dignostic test. No codes. Unit is operating normally. Unit is level. Ran normal cycle and no leaks found. Insulation is dry and no evidence of leaking.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Jamesville, NY 13078
Chuck
Job Details: 07/08/2022
Customer complaint not cooling well in both compatments. Found not complete frost pattern in either compartment and compressor very noisy and burning hot. Condenser fan is operating. Needs sealed system repair. Parts are covered customer will pay labor. ; ordrng 1 W10183959 (Compressor) and 1 W10286069 (Drier) and 1 W11506635 (Access valve) and 1 Wpw10143759 (UV DRIER) and 2 W11504415 (Lokring)s and 2 W11504416 (Lokring)s and 2 W11506619 (Lokring)s and 2 W11506621 (Lokring)s and 2 W11504434 (Lokring)s and 2 W11504436 (Lokring)s and 2 W11504445 (Lokring)s and 2 W11504420 (Lokring)s and 2 W11506623 (Lokring)s
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Port Byron, NY 13140
Chuck
Job Details: 07/08/2022
"Customer states dryer will not turn on. Found dryer not starting motor just hums. Outlet, thermostats, and thermal fuse all tested good. Ordering motor part #279827 and blower wheel part# WP694089.; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW
Near Clyde, NY 14433
Chuck
Job Details: 07/08/2022
"Customer states clicking noise in towel setting only. Found F0E3 error code for overload. Ran diagnostic test cycle. Unit performed normally. Found unit was not connected to wifi, i suggested customer connect to WiFi so the unit can get its updates. Helped customer connect unit to WiFi. Explained to customer proper loading and detergent use."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Hilton, NY 14468
Dave L
Job Details: 07/08/2022
HEATER REPLACEMENT AS PER S17304; used 1 W11537778 from stock
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Hilton, NY 14468
Dave L
Job Details: 07/08/2022
Unit is leaking during the drain and spin cycle. Checked all hoses and valves during operation. Unable to recreate. Suspecting gearcase seal due to the amount of water the customer was describing ; ordrng 1 W11449841 (Gear case)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Spencerport, NY 14559
Dave L
Job Details: 07/07/2022
"Found fresh food evaporator with heavy frost build up on left side. Cover tabs broken off by previous servicer.Removed ice build up, replaced fan harness, and properly secured evaporator cover to improve airflow over the evaporator. Verified unit was set to 8 hour fixed defrost. ; used 1 W10382895 (HARNS-WIRE) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Pittsford, NY 14534
Jeremy
Job Details: 07/07/2022
Found timer will not advance during sensor dry cycle. Ordering moisture control board and timer.; ordrng 1 WPW10185992 (Timer) and 1 WPW10476828 (Moisture Control Board)
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Rochester, NY 14624
Andres
Job Details: 07/07/2022
Customer stated unit would start then shut off. Diagnosed unit and found issue to be coming from motor. Motor will drop voltage to it because it thinks it's overheating when it's not. Ordering new motor and board.; ordrng 1 W11364931 (Motor) and 1 W11565025 (Acu)
We serviced a
MAYTAG DISHWASHER
Model MDB6769PAW0
Near Rochester, NY 14618
Jeremy
Job Details: 07/07/2022
Found unit full of water and would not power on. Found burnt harness connectors on UI and control board. Cost of repair outweighs cost of new machine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Rochester, NY 14624
Dave L
Job Details: 07/07/2022
Auger motor shaft seal is leaking rusty water into storage bin. Quoted 274.80for auger motor. Customer was undecided and will let us know ; rqstng P&A on 1 W10822606 (Auger)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14611
Andres
Job Details: 07/07/2022
Customer stated unit would shut off once they started a cycle. Diagnosed unit and found error codes F7E1 for basket speed fault and also F2E1 for stuck key. I checked that basket could move freely and that belt wasn't slipping. I ran a diagnostic cycle which ran successfully. After I put unit into a normal cycle and watched it for about 20min. Unit did advance cycles and was working correctly. I could not duplicate issue. Only thing I could think of is if the outlet it was being plugged into was not grounded correctly unit will have issues. Explained to customer that I could not duplicate issue. If customer calls back order part W11399433
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near North Chili, NY 14514
Dave L
Job Details: 07/07/2022
"Found evaporator frosted over preventing cooling. Heater works okay in diagnostics. Thermistor testing ok. Ordering control, harness, and thermistor. ; ordrng 1 W11546609 (Control) and 1 W11546681 (Harness) and 1 WPW10383615 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Rochester, NY 14624
Dave L
Job Details: 07/07/2022
The customer is concerned with noises during operation. Tested loads in diagnostics. Found unit to be operating normally. Lowered unit onto its wheels per customers request. Shut off ice maker as the water supply has not been installed yet.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC0
Near Williamson, NY 14589
James
Job Details: 07/07/2022
"Unit not working. F9E1 long drain. Removed pump and found no obstruction. Power to pump, no neutral. Ordering pump and control. ; ordrng 1 W11396717 (Pump) and 1 W11419171 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Syracuse, NY 13215
Chuck
Job Details: 07/07/2022
"Arrived at 1:50 for 2:00 appointment. Waited 30 minutes. Tagged door.; dspstn on spec-tagged invntry: 1 876765 TUBES-PROCESS 2 W11504415 COUPLER BR 8.5X8 , 2 W11504416 COUPLER BR 8.5X6 , 2 W11504434 COUPLER BR 6X2 , 2 W11504436 COUPLER AL BR 6X1.8 , 2 W11504445 COUPLER BR 5X4 , 2 W11506638 STUB EXT 8 , 2 W11506640 COUPLER , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14613
Andres
Job Details: 07/07/2022
"Tried to replaced motor on unit but pulley and the front of the motor are broken so when I tried to take off blower it would move around. I had a employee at rent a center try and help me by holding motor down but would still not come apart. I called tech line to see what they can do. They advised me to replace bulkhead, blower wheel, blower wheel housing.Sr 7734054471; ordrng 1 W11178667 (Bulkhead) and 1 WP8577230 (Blower housing) and 1 WP339956 (Seal) and 1 W10861521 (Door seal), dspstn on spec-tagged invntry: 1 279827 MOTOR"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Spencerport, NY 14559
Dave L
Job Details: 07/07/2022
Replaced latch that was not engaging. Tested ok in diagnostics.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Webster, NY 14580
James
Job Details: 07/07/2022
Unit not cooling properly in ff section. Freezer is cold ff is about 48. No frost pattern with EVAP fan running. Ran test 4. Developed full Frost pattern. Tested thermistor and it tested open in Diagnostics with 35k ohms. Replaced harness and retested now unit is functioning properly. Customer is to monitor for 24 hours. ; used 1 W11033168 (Harness) from stock
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Rochester, NY 14618
James
Job Details: 07/07/2022
"Unit runs for a few minutes and gives h20, water valve, error. Tested and couldn't replicate error. Checked connections on bottom of unit and ran diagnostics cycle successfully. Customer is to monitor. If problem persists replace control. WD21X25992. Parts 99.00. Labor 106.95"
We serviced a
AMANA REFRIGERATOR
Model ABB1924WEW3
Near Pittsford, NY 14534
Jeremy
Job Details: 07/07/2022
Found center rail for crisper drawers broken. Ordering rail.; ordrng 1 WPW10671238 (Center Rail)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Pittsford, NY 14534
Jeremy
Job Details: 07/07/2022
"Customer stated unit is leaking. Checked and found F8E4 error code for float switch/overfill. Found water in drip tray. Ran diagnostic cycle, found that water is backing up in garbage disposal causing a slow drain. Advised customer to run garbage disposal before starting dishwasher."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, NY 14606
Dave L
Job Details: 07/07/2022
Replaced sump due to stuck wash motor. Unit tested ok
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Conesus, NY 14435
Dave F
Job Details: 07/07/2022
"Replaced gear case, slider, Rotor, Console, and control. Calibrated unit. Ran auto diagnostics. F2E1 code popped up, if problem persists order Console. Unit tested good.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"
We serviced a
JENN AIR RANGE
Model JGRP430WP01
Near Pittsford, NY 14534
Jeremy
Job Details: 07/07/2022
"Ran diagnostic and found unit has F1E1 error code. Cleared error code. Verified operation of oven through diagnostic checks. Preheated oven to 400 degrees, could not duplicate problem. If problem persists order keypad assembly WPW10464535."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Syracuse, NY 13219
Chuck
Job Details: 07/07/2022
Arrived by 1:00 scheduled appointment. Waited 15 min and tagged the door.; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Syracuse, NY 13219
Chuck
Job Details: 07/07/2022
Replaced water valve. Ran diagnostic test. No codes. Unit tests good.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS
Near Baldwinsville, NY 13027
Chuck
Job Details: 07/07/2022
Customer has temperature concerns on lower oven. Oven doesn't get over 340 when set on 350. Oven sensor tested bad. Ordering oven sensor WP7430P044-60; ordrng 1 WP7430P044-60 (Oven sensor)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Geneva, NY 14456
Chuck
Job Details: 07/07/2022
Customer states error codes on unit. Found F8E1 error code. Ran diagnostic test found bad hot water valve. Ordering hot water valve part # W11316255.; ordrng 1 W11316255 (Hot water valve)
We serviced a
MAYTAG WASHER
Model MVW6230HC0
Near Geneva, NY 14456
Chuck
Job Details: 07/07/2022
Replaced lid and hinges. Ran diagnostic test. Unit tested good.
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Rochester, NY 14621
Andres
Job Details: 07/07/2022
Replaced gasket. Used low temp heat gun so gasket seals better around frame of unit.
We serviced a
JENN AIR RANGE
Model JJW2427DS00
Near Pittsford, NY 14534
Jeremy
Job Details: 07/07/2022
Unit has stuck key error code. Turned off circuit breaker and reseated all connections on control panel. Unit operates as expected after. If problem persists order control panel W11232102.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Rochester, NY 14606
Dave L
Job Details: 07/07/2022
Freezer building frost. Door seal barely makes contact with with mullion. Adjusted freezer door until a good seal was achieved.
We serviced a
KITCHENAID DISHWASHER
Model KUDE40FXSP5
Near Livonia, NY 14487
Jeremy
Job Details: 07/07/2022
Found that unit will not wash. Ran diagnostic and found control will send voltage to motor but motor does not run. During normal operation control will not send voltage to motor. Needs new control and wash motor. Cost of repair outweighs cost of new machine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2269FRZ00
Near Rochester, NY 14616
Dave L
Job Details: 07/07/2022
Replaced fresh food door gaskets
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Penfield, NY 14526
Andres
Job Details: 07/07/2022
Replace hinge and latch on left side door. Had customer test it out. Door is closing properly now.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Rochester, NY 14612
Dave L
Job Details: 07/07/2022
The Ui is shorted preventing use. Ordering UI; ordrng 1 W11413965 (UI)
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Rochester, NY 14608
James
Job Details: 07/07/2022
Replaced control and tested oven. Unit functions properly.
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958XEB1
Near Pittsford, NY 14534
Andres
Job Details: 07/07/2022
Customer stated ice maker stopped producing ice cubes. Diagnosed unit and found the bar that turns on and off the ice maker was out of place. Took ice maker off and put bar back in place. When I was in freezer I noticed customer had ice built up on the bottom of the unit. I cleared out drain plug so when unit goes into defrost water can drain. Also handle was loose on unit. Took handle off and tightened screws so handle stays in place.
We serviced a
KENMORE DISHWASHER
Model 665.13113K701
Near Rochester, NY 14610
Andres
Job Details: 07/07/2022
Customer stated unit was not cleaning top rack. Diagnosed unit and found that top spray arm was not spinning due to water pressure. Took manifold apart and filter. Cleaned both out then put back together. Tested unit again with clear door. Saw top spray arm spinning. Unit is working properly now.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV07
Near Rochester, NY 14612
Dave L
Job Details: 07/07/2022
Humidity sensor is not functioning. Unit needs control and humidity sensor. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FNAH01
Near Rochester, NY 14607
Andres
Job Details: 07/07/2022
Replaced freezer light. When doing so the two lights in the fresh food section turned on.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH2
Near Rochester, NY 14622
James
Job Details: 07/07/2022
Panel is intermittent to function. Replaced panel and tested. One year warranty on repair. ; used 1 Sh15 from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14617
James
Job Details: 07/07/2022
"Unit making grinding noise even if ran empty. Tested unit. Unit grinding during agitation. Found pulley deformed and not seating on gearcase. Replaced cam and actuator and ran diagnostics. Unit functions properly. ; used 1 Wpw10006355 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ07
Near Rochester, NY 14612
James
Job Details: 07/07/2022
Unit was off for 24 hours then powered back on. Water leaking into basement. Inspected unit and found no reason for power cycling. Recommend replacing outlet. Found water line leaking at fridge connection. Customer going to replace water line.
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Livonia, NY 14487
Jeremy
Job Details: 07/07/2022
"Customer stated unit would not complete a cycle and that unit was making a clunking noise. Checked and found F3E2 and F0E4 error codes. Also found clunking noise coming from gearcase. Ordering control, fill valve, gearcase, slider and wash plate.; ordrng 1 W10734521 (Slider) and 1 W11417461 (Control) and 1 W11165546 (VALVE) and 1 W11393685 (Gearcase) and 1 W10902814 (WASH PLATE)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Canandaigua, NY 14424
Dave F
Job Details: 07/07/2022
"Freezer Evap. Frosted, Found loose connection to heater. Temp Fixed however needs new harness. Freezer LED is out w/ 120v to it. Ordering new bulb.; ordrng 1 W11216993 (bulb-light) and 1 W11342162 (Wire Harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Canandaigua, NY 14424
Dave F
Job Details: 07/07/2022
"F6E1 code, User interface, no response from ACU. UI is not working and detaching from panel. Ordering UI; ordrng 1 W11460908 (UI)"
We serviced a
FRIGIDAIRE WASHER
Model FFLE3911QW0
Near Canandaigua, NY 14424
Dave F
Job Details: 07/07/2022
Drain tube is cracking and is leaking. Unit needs new drain tube . Ordering tubing . Customer is paid in full ; ordrng 1 5304518458 (Drain tube)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Phelps, NY 14532
Dave F
Job Details: 07/07/2022
"Drain tube frozen again, Cleared drain. Customer had boards to help level unit. It is now DraIning properly. Door switch in freezer compartment is not functioning properly. Order switch.; rqstng P&A on 1 W11445850 (Freezer door Switch)"
We serviced a
JENN AIR REFRIGERATOR
Model JF42SSFXDA02
Near Victor, NY 14564
Dave F
Job Details: 07/07/2022
"Unit is not making Ice/ Over Temp staying on. Tested Fresh Foods Temp @ 37 Degrees, Freezer Tested @ 12 Degrees. Diagnostics showed Bi Metal open not closing to DeFrost. Defrosted Evaporator unit Tested good. Ordering Bi Metal ; ordrng 1 W10482185 (harns-wire)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SFYM00
Near Churchville, NY 14428
Dave F
Job Details: 07/07/2022
"Ice on Bottom of Freezer because Duck bill wasnt draining to pan. Cleared Duck bill, defrosted unit. Unit tested good."
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Rochester, NY 14616
Dave L
Job Details: 07/06/2022
Unit is not getting hot water due to flood saver hose cutting off supply. Recommending that the customer replace hoses
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Jamesville, NY 13078
Chuck
Job Details: 07/06/2022
Customer states dryer is getting too hot. Ran and tested temp and airflow. Both tested good.no problem found.
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Fayetteville, NY 13066
Chuck
Job Details: 07/06/2022
Customer states water leaking from under unit. Could not duplicate issue. Ran diagnostic test. Unit tests good. No codes.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Minoa, NY 13116
Chuck
Job Details: 07/06/2022
Customer states unit is not draining and makes a grinding noise. Found bad drain pump. Ordered drain pump; ordrng 1 W11399437 (Drain pump)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Syracuse, NY 13212
Chuck
Job Details: 07/06/2022
Customer stated they got a F9E1 error code. Found bad drain pump. Replaced drain pump. Ran diagnostic test. Unit tested good.; dspstn on spec-tagged invntry: 1 W11396717 PUMP-WATER
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW0
Near Syracuse, NY 13204
Chuck
Job Details: 07/06/2022
Customer stated unit not powering on. Found problem with control. Quoted customer to replace control. Customer declined repair inluie of bying a new unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS01
Near Skaneateles, NY 13152
Chuck
Job Details: 07/06/2022
Customer stated unit not cooling in refrigerator. Found evaporator cover frosted up. Defrosted unit and confirmed it was a defrost problem. Ordered defrost cover Assembly.; ordrng 1 W11395558 (Assembly evaporator cover)
We serviced a
ROPER WASHER
Model RTW4516FW
Near Auburn, NY 13021
Chuck
Job Details: 07/06/2022
Customer stated she heard a loud ticking. No codes. Found belt guard was rubbing against the pulley. Removed belt guard to adjust position vreinstalled belt guard. Ran diagnostic test. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Geneva, NY 14456
Chuck
Job Details: 07/06/2022
Replaced gearcase slider rotor and agitator. Calibrated uniit. Ran diagnostic test. Unit operated normally.
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Bloomfield, NY 14469
Jeremy
Job Details: 07/06/2022
Customer stated unit is shaking and moving out of position. Ran diagnostics all functions check good and found no stored error codes. Inspected tub and shocks all appears in good condition. Ordering ACU for excessive shaking and moving.; ordrng 1 W11322901 (Appliance Control Board)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Canandaigua, NY 14424
Dave F
Job Details: 07/06/2022
"Not producing enough ice for customer. Checked temp in Freezer @ 7 degrees. Lowered Temp in Freezer, customer will monitor. If problem persists check Temperatures again and bring r600 kit to add a little more charge ."
We serviced a
KENMORE REFRIGERATOR
Model 106.51109110
Near Rochester, NY 14613
Dave L
Job Details: 07/06/2022
Ice maker is stalling during fill. Replaced module. Testing ok. Recommending that the water filter be changed asap due to low water pressure ; dspstn on spec-tagged invntry: 1 8201515 MOTOR- MODULE
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Manchester, NY 14504
Dave F
Job Details: 07/06/2022
Unit not agitating. Found Wash Plate loose and splines stripped. Needs new gear case/ wash plate and hub. . No error codes . Quoted customer for repair has to wait until they have the money . Loctite wash plate screw calibrated unit ran auto diagnostics unit is working as of right now; rqstng P&A on 1 W10902814 (washplate) and 1 W11454734 (Gear Case) and 1 W10528947 (drive hub kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ
Near Rochester, NY 14619
Andres
Job Details: 07/06/2022
Customer stated freezer door was not staying in place. Diagnosed unit and found bottom screws were coming off. Tightened screws and informed customer that they have to push the door all the way in so theirs no cracks were warm air can enter freezer. Customer also pointed out how crispers keep falling out. I noticed that their was no middle rail and also deli drawer has cover missing. ; ordrng 1 WPW10326469 (Center rail) and 1 W10827015 (Pantry cover)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Rochester, NY 14618
Andres
Job Details: 07/06/2022
Customer stated unit was getting hot outside the unit after the repair. I took door off to install igniter. She said door look slightly off and not even. Husband said he lifted door. When I diagnosed it door looked even and in place. I preheated oven to 420 degrees and felt for any heat escaping but did not feel any. Unit is working properly.