We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF991BOOM01
Near Rochester, New York 14623
Ben H
Job Details: 08/25/2025
I replaced the defrost bi-metal and unit works as it should
We serviced a
KENMORE STACKED LAUNDRY
Model ="11088762793"
Near Rochester, New York 14607
Andres V
Job Details: 08/25/2025
"Broken lid switch, I was able to jump it and get the water out of the tub. ; ordrng 1 WP3355458 (Lid switch)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, New York 14624
DeVaughn C
Job Details: 08/25/2025
Replaced suspension then calibrated. Repair completed successfully.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM05
Near Pittsford, New York 14534
Ben H
Job Details: 08/25/2025
I took a temperature reading inside the Refrigerator in the food mass is maintaining a average temperature of 37? Which is right around where it should be at recommended temperature. I explained to the customer that the air temperature will fluctuate from time to time and that is not something to be concerned about and If they feel its necessary they can go up to a colder setting. Customer is satisfied with the results and the unit is working as it should
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Rochester, New York 14606
Andres V
Job Details: 08/25/2025
Explained to customer that anything thats in front of the vent can freeze. Reccomend moving items that he doesnt want to freeze away or to a different shelf.
We serviced a
WHIRLPOOL DRYER
Model WED6600WL0
Near Pittsford, New York 14534
Ben H
Job Details: 08/25/2025
Replaced the Pulley and tested the unit and it works as it should with no noise
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Churchville, New York 14428
DeVaughn C
Job Details: 08/25/2025
Installed control board then tested. Repair successful.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB10
Near Rochester, New York 14626
Andres V
Job Details: 08/25/2025
"Replaced the control board, tested unit. Customer is to monitor to make sure turntable is not turning on randomly."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Spencerport, New York 14559
DeVaughn C
Job Details: 08/25/2025
Replaced control then calibrated. Unit testing good.
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Rochester, New York 14624
DeVaughn C
Job Details: 08/25/2025
"Customer reports unit reaches rinse cycle then keeps spinning until unit is turned off. No error codes stored. Unit completed diagnostic cycle with no issues. Calibrated unit, customer monitor. Unit testing good at this time. ; saved tckt"
We serviced a
AMANA RANGE
Model AGR6303MMS0
Near Rochester, New York 14621
Andres V
Job Details: 08/25/2025
"Ignitor are sparking when unit is not in use, I replaced the spark module plugged unit back in. Burner igniters are working properly."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rochester, New York 14625
Ben H
Job Details: 08/25/2025
"The customer said the unit has an intermittent issue Where it will not heat but its still tumbles. She said it happens on both automatic and time dry and when that happens the timer does not advance but the drum will still spin. Everything was work correctly when I arrived but based on her Description of the problem the unit will need a new timer. I ordered a timer and scheduled customer ; ordrng 1 W11685947 (Timer), dspstn on spec-tagged invntry: 1 279838 ELEMENT and 1 WP3977767 THERMOSTAT"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Rochester, New York 14621
DeVaughn C
Job Details: 08/25/2025
Customer reports unit stopped mid cycle. Discovered bolt on cam pulley was loose. Secured bolt with thread locker. Repair completed successfully.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ3
Near Irondequoit, New York 14617
DeVaughn C
Job Details: 08/25/2025
"Customer reports unit didn't drain, then wouldn't turn on. Discovered frayed wires at the terminal block. At one point, unit turned on and drained. Terminal block should be replaced. ; ordrng 1 W11573809 (Terminal block)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHT1831QF3
Near Fairport, New York 14450
Ben H
Job Details: 08/25/2025
The customers complaint was that the refrigerator seem to run for longer than he remembered and there was ice buildup on the freezer door. When I inspected the unit I found that it had a normal frost pattern and both fresh food and freezer compartments were keeping temp. The unit is defrosting and cycling as it should. I heated up the gasket to seal air gaps causing the ice buildup and the potentially longer run time. The unit is operating as it should
We serviced a
WHIRLPOOL RANGE
Model KOEC527PSS01
Near Fairport, New York 14450
Ben H
Job Details: 08/25/2025
Sr 7742265116 The oven door on the unit sticks out a little bit on the left-hand side and is not properly lined up. I called Tech Line to see if this has anything to do with the soft close feature and if that was causing the issue and Tech Line said it was not the soft close hinge and due to the way the door lines up they suggested I replace the inner and outer door so I ordered the inner and outer door ; ordrng 1 W11598186 (Inner door) and 1 W11600239 (Outer door)
We serviced a
GE DRYER
Model GTD58GBSV0WS
Near Irondequoit, New York 14622
Andres V
Job Details: 08/25/2025
"Replaced the igniter, tested unit. Dryer is now heating."
We serviced a
GE OVEN
Model JGB720SEJ4SS
Near Penfield, New York 14526
Andres V
Job Details: 08/25/2025
Replaced the Ignitor and tested unit. Unit is heating and working properly
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Macedon, New York 14502
Andres V
Job Details: 08/25/2025
Unit has a F3E1 error code for pressure sensor error. Unit will need new control board ; schdld next appmnt for 9/5 FRI PM
We serviced a
GENERAL ELECTRIC DRYER
Model GFD65GSSV0WW
Near Macedon, New York 14502
Andres V
Job Details: 08/25/2025
"Motor drive is making extremely loud noise when in use, motor will need replacing.; ordrng 1 WH03X32157 (Motor)"
We serviced a
GENERAL ELECTRIC RANGE
Model JGS760SP4SS
Near Farmington, New York 14425
Ben H
Job Details: 08/25/2025
I replace the panel the Ui and the ui overlay Do to damage to all three of those however when I put the Overlay on the UI and put it back on the stove underneath the hood light I noticed visible damage to the overlay And you cannot remove the overlay from the UI without damaging it so the unit will need a new Ui and overlay. I ordered both parts; ordrng 1 WB07X41933 (Overlay) and 1 WB27X49188 (Ui)
We serviced a
GENERAL ELECTRIC DRYER
Model GTD33EASK0WW
Near Rochester, New York 14618
Andres V
Job Details: 08/25/2025
Replaced belt and tested unit. Unit is tumbling and heating now
We serviced a
GE WASHER
Model GFW655SSV0WW
Near Rochester, New York 14618
Andres V
Job Details: 08/25/2025
Replaced control board started a normal cycle. Unit is working properly
We serviced a
WHIRLPOOL WASHER
Model WTW5600XW3
Near Rochester, New York 14612
DeVaughn C
Job Details: 08/25/2025
"Stagnant water upon arrival. No power on drain pump side of harness. Replaced harness, no power. Control board & drain pump should be replaced. ; ordrng 1 WPW10276397 (Drain pump) and 1 W10480108 (Control), dspstn on spec-tagged invntry: 1 W11284522 CLIP"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rochester, New York 14626
DeVaughn C
Job Details: 08/25/2025
Drain pump running continuously when connected to power. Replaced control board then calibrated. Repair completed successfully. ; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Lima, New York 14485
Ben H
Job Details: 08/25/2025
I replaced the control board and the UI panel in the unit turns on and runs as it should
We serviced a
GE REFRIGERATOR
Model ZISS420DRBS
Near Pittsford, New York 14534
Jeff Miceli
Job Details: 08/21/2025
Tech was assigned as a helper;
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Rochester, New York 14607
Jeff Miceli
Job Details: 08/21/2025
Found seized wash motor. Motor operating after tapping on side of it. Problem will probably return. Unit needs sump and motor. Also needs door springs for door dropping. ; ordrng 1 WPW10671941 (Sump and motor) and 2 WPW10337934 (Spring)s and 2 WP8268990 (Bushing)s
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Caledonia, New York 14423
Ben H
Job Details: 08/21/2025
The unit was having an Internet issue where nothing would work And they could not get a cycle done. When I arrived and plugged in the unit immediately the drain pump started running so I replace the control board And tested the unit and the unit now works as it should
We serviced a
GE WASHER-DRYER COM
Model PFQ97HSPV0DS
Near Rochester, New York 14624
DeVaughn C
Job Details: 08/21/2025
Replaced lint filter assembly then tested. Fan power now at 150w. Unit testing good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Rochester, New York 14609
Andres V
Job Details: 08/21/2025
Ice maker was stuck upside down and would not cycle back to the home position. Replaced the ice maker and cycled it. Ice maker called for water and is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Rochester, New York 14607
Andres V
Job Details: 08/21/2025
"Defrosted the entire evaporator with a steamer. Tested the heating element, it is working properly. The defrost sensor is in the correct position. I Could not find reason as to why unit did not go into defrost after replacing the control board, customer is to monitor temp."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300EWH06
Near Rochester, New York 14610
Andres V
Job Details: 08/21/2025
"Door switch connections are buried inside the foam, I attempted to take switch out but Im damaging the liner. I contacted techline informed them of situation and sent pictures, they have sent this in for a product review and should be contacting customer within the next 2-5 business days. SR 7742241598"
We serviced a
MAYTAG WASHER
Model MTW5800TW0
Near Penfield, New York 14526
Andres V
Job Details: 08/21/2025
"Pressure tube was clogged causing unit to think it was full and would advance to wash. Cleared the tube and tested it on multiple cycles, unit is filling correctly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Rochester, New York 14623
Ben H
Job Details: 08/21/2025
The customer states that the ff door is having an intermittent issue where it will not close. When I arrive the door is closing as it should so I inspected all the hinges and they all look good and I cant find any marks or evidence of the door being misaligned and catching on the frame and not closing. I made sure the fridge was level and the door was closing as it should and instructed the customer to monitor
We serviced a
KENMORE DRYER
Model ="11063112100"
Near Henrietta, New York 14467
Ben H
Job Details: 08/21/2025
The unit is intermittently making a loud noise. I checked the roller wheels and they were a little worn but still ran smoothly and could not make that noise. I found that the noise was coming from the motor And there was nothing blocking the fan so the noise was coming from the motor itself. I quoted the customer for a repair and due to the condition and the age of the unit The customer is not going to repair the unit; dspstn on spec-tagged invntry: 1 WP691366 PULLEY-IDLER
We serviced a
GE REFRIGERATOR
Model ZISS420DRBS
Near Pittsford, New York 14534
Ben H
Job Details: 08/21/2025
The unit is still getting ice in the freezer running over from the evaporator drain pan. I called GE Techline and they set the unit will need a Icing repair kit. I ordered an Icing repair kit for the unit; ordrng 1 Wr49x10021 (Icing kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Pittsford, New York 14534
Ben H
Job Details: 08/21/2025
I replaced the water valve and ran a diagnostic cycle and the unit fills with water and the heater turns on as it should
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Spencerport, New York 14559
DeVaughn C
Job Details: 08/21/2025
"Customer reports unit will fill, drain, but not agitate. Contacted techline. F6E3 error code stored. Tested agitate and spin in diagnostics. No issues present. Attempted DLMS calibration, unit would not calibrate. Techline agent suggests replacing control board due to F6E3 error code. SR: 7742240442; ordrng 1 W11419171 (Control)"
We serviced a
GE STACKED LAUNDRY
Model GUD27ESSM1WW
Near Scottsville, New York 14546
DeVaughn C
Job Details: 08/21/2025
Replaced lid switch harness. Lid lock light no longer illuminated. Repair completed successfully.
We serviced a
GE DISHWASHER
Model PDT755SVZTF
Near Rochester, New York 14624
DeVaughn C
Job Details: 08/21/2025
Customer cancelled at door
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Fairport, New York 14450
Jeff Miceli
Job Details: 08/21/2025
Replaced control for continuous draining
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Churchville, New York 14428
DeVaughn C
Job Details: 08/21/2025
Damage panel prevented door from closing properly. Replace front panel. Repair completed successfully.
We serviced a
WHIRLPOOL DRYER
Model WGD5720RR0
Near Webster, New York 14580
DeVaughn C
Job Details: 08/21/2025
"Replaced coils, then tested. Repair completed successfully."
We serviced a
WHIRLPOOL OVEN
Model WOES3027LS00
Near Fairport, New York 14450
Ben H
Job Details: 08/21/2025
I replaced the UI panel in the unit now works as it should
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Irondequoit, New York 14609
Andres V
Job Details: 08/21/2025
Replaced the drain pump and tested unit. Unit is draining properly now.; dspstn on spec-tagged invntry: 1 W10876600 PUMP-DRAIN
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Rochester, New York 14616
Andres V
Job Details: 08/21/2025
"The hot and cold hoses were flipped. Put hoses on right valves and tested it, unit did fill and is working properly."
We serviced a
GE REFRIGERATOR
Model GSS23GYPFCFS
Near Rochester, New York 14612
Andres V
Job Details: 08/21/2025
"Installed new LED light, light turned for a second then went out. Checked door switch and power to the light. Light does get power, part is defective ; ordrng 1 WR55X26671 (LED light)"
We serviced a
GENERAL ELECTRIC RANGE
Model PHS930YPBFS
Near Victor, New York 14564
Ben H
Job Details: 08/21/2025
the Ui led Is getting power but does not light up. The buttons to operate the oven still work but there is no response from the LED to see What cycle you are choosing. I ordered a new console And scheduled customer; ordrng 1 WB27X45308 (Ui console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Rochester, New York 14606
Andres V
Job Details: 08/21/2025
Customer had low water volume coming out that caused ice maker to back up freeze and over flow into the ice maker. Opened customer water valve and tested it again. Customer is getting the 8oz of water in 8 seconds.
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Greece, New York 14616
DeVaughn C
Job Details: 08/21/2025
Customer reports unit would not cycle. No error codes stored. Discovered pressure hose was bent. Removed bend then secured hose. Repair completed successfully.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Rochester, New York 14615
DeVaughn C
Job Details: 08/21/2025
Customer reports unit stopped mid cycle with wet clothes. F7E4 F6E3 error codes stored. Clutch and control should be replaced. ; ordrng 1 W11624943 (Control) and 1 W10754448 (Clutch)
We serviced a
SAMSUNG DRYER
Model DV337AEL/XAA
Near Pittsford, New York 14534
Jeff Miceli
Job Details: 08/20/2025
"Found 120 volts through heat system including all thermostats and heater. Found 0 volts AC from line two through the motor. Centrifugal switch. Needs a motor. Rear drum seal worn severely needs rear drum seal. Also recommend changing belt rollers and pulley. Unable to research parts from the home, will send information from the office.; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North Chili, New York 14514
DeVaughn C
Job Details: 08/20/2025
"Customer reports unit occasionally doesn't start cycles, makes noise, and shakes out of place. F5E4 error code stored. Suspension seemed to rebound quicker than normal. Replaced suspension. Repair completed successfully."
We serviced a
JENN AIR DISHWASHER
Model JDB3650AWY5
Near Rochester, New York 14618
Andres V
Job Details: 08/20/2025
"Replaced the main harness, tested unit on a normal cycle twice. Unit is washing properly now; used 1 WPW10234567 (Sump and pump) from stock"
We serviced a
GE DRYER
Model GTD33GASK0WW
Near Walworth, New York 14568
Andres V
Job Details: 08/20/2025
Called techline and found Ignitor is coming on but doesnt stay on long enough for gas valves to release gas. Reccomend replacing the flame sensor ; ordrng 1 WE4X448 (Flame sensor)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Newark, New York 14513
Andres V
Job Details: 08/20/2025
"Ran a diagnostic cycle heard the cam grinding, checked underneath saw the nut was loose making belt pulley fall. I replaced the cam ran a diagnostic cycle. Unit is working properly.; used 1 W10721967 (CAM) from stock"
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ0
Near Lyons, New York 14489
Andres V
Job Details: 08/20/2025
"I adjusted the timing screws on the timer, i reccomended customer to monitor it and see if it shuts off in an hour if not timer will need replacing if he calls back order W10521398. Sr Sr7742235759"
We serviced a
GENERAL ELECTRIC WASHER
Model GFW655SPV0DS
Near Geneva, New York 14456
Andres V
Job Details: 08/20/2025
Noise customer was concerned about was drain pump running in the beggining and the fill hoses hitting back of unit when in a spin cycle
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW2
Near Stanley, New York 14561
Andres V
Job Details: 08/20/2025
Then main harness is damaged underneath unit has cut wires going to the fill switch.; ordrng 1 W11697182 (Main harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Scottsville, New York 14546
Ben H
Job Details: 08/20/2025
The customers complaint is that the unit does not dispense ice or water. When I checked underneath the unit I found the harness to the freezer door had some broken wires and As a result the icemaker and water dispenser do not work because they are not getting power. I quoted the customer for a new door and they are not going to make the repair
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Webster, New York 14580
DeVaughn C
Job Details: 08/20/2025
"Replaced motor assembly, then calibrated. Repair completed successfully. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Henrietta, New York 14467
Ben H
Job Details: 08/20/2025
The customers complaint is that the door was hard to close. When I arrived and tried to close the door it did not align properly with the frame. So I inspected the The hinges and found the spring on one of them had come loose causing the door to Not line up properly. I corrected the hinge and now the door closes as it should
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Rochester, New York 14616
DeVaughn C
Job Details: 08/20/2025
Replaced sump motor then tested. Repair completed successfully.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Rochester, New York 14618
Ben H
Job Details: 08/20/2025
The unit would power on and The UI would light up however if you tried to push any of the buttons would not respond and would just give a beeping noise like the control was locked but there is no control lock on the unit so I called Tech Line Sr 7742232514 To see if it was a possible software glitch or if there was some sort of factory mode it was in causing that And Tech Line searched but could not find anything suggesting that so they advised that the UI would have to be replaced. I quoted the customer for parts and labor to get replaced and the customer is not going to do the repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ12
Near Rochester, New York 14626
Zach L
Job Details: 08/20/2025
"Replaced thermistor. Damper chattering, needs new damper.; ordrng 1 WPW10594329 (Damper)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Rochester, New York 14612
DeVaughn C
Job Details: 08/20/2025
Replaced bottom door seal. Repair completed successfully.
We serviced a
GENERAL ELECTRIC RANGE
Model P2S930YP8FS
Near Penfield, New York 14526
Ben H
Job Details: 08/20/2025
The UI board does not light up and does not respond to touch. There is power to the UI and I inspected all the wiring there so the unit will need a new UI board; ordrng 1 WB27X48970 (Ui)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Farmington, New York 14425
Ben H
Job Details: 08/20/2025
I found the suspension rods were weak causing the drum to bounce around.I replaced and the unit now works as it should
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN5WW
Near Victor, New York 14564
Ben H
Job Details: 08/20/2025
The unit was having an intermittent issue where it would say H2O on the UI and would cancel the cycle. I tested the unit and was not able to get the error code however I did notice when the valves opened they made A slight buzzing noise and the water coming in was very slow. I checked the valves in the back and they were only open about halfway so I opened them all the way and tested the unit again and this time there was no more noise and there was a noticeable difference in the amount of water coming in to the unit. I instructed the customer to run and monitor the unit
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS04
Near Canandaigua, New York 14424
Ben H
Job Details: 08/20/2025
The unit has an intermittent issue with the freezer not cooling. I ran diagnostics on the unit and the fans all checked out good and the thermistors were all in range But anytime I ran the compressor test I could not get the compressor to turn on. Call Tech Line and we Ohmed out the compressor And the compressor checked out good so Tech Line suggested I replace the main control board. I ordered the main control board and scheduled customer ; ordrng 1 W11664342 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Honeoye Falls, New York 14472
Ben H
Job Details: 08/20/2025
The customers complaint was that it the unit was not making ice. When I arrived I found there was ice in the ice maker But it would not Harvest it matter what I did. I replaced the icemaker and ran a harvest and fill test and the unit operates as it should; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model PJE23BYWBFS
Near Honeoye Falls, New York 14472
Ben H
Job Details: 08/20/2025
There is a dent on the Left-hand side of the middle compartment door Add a small crack in the fresh food vegetable drawer frame. Customer wants Me to see if GE Will just give him a credit for the damage and he will accept it as is. I am in Setting this as a pseudo-job For tomorrow to discuss that with Kim; ordrng 1 WR78X31904 (Door) and 1 WR32X39049 (Ff drawer)
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQA10
Near Rochester, New York 14626
Zach L
Job Details: 08/20/2025
Door latch intermittently failing. Needs new door latch.; ordrng 1 WPW10253483 (Door latch)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS7
Near Rochester, New York 14626
DeVaughn C
Job Details: 08/20/2025
Customer reports unit intermittently does not turn on. Discovered loose connection between power cord and main harness. Secured connection. Repair completed successfully.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Rochester, New York 14626
DeVaughn C
Job Details: 08/20/2025
Customer reports whistling during fill & noise during agitation. No error codes stored. Unit completed diagnostic test with no significant issues. Slight noise during start of spin is present. ; ordrng 1 W11454734 (Gearcase) and 1 W11038689 (Water valve) and 1 W10721967 (CAM)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Irondequoit, New York 14617
Zach L
Job Details: 08/20/2025
Leaking from element and pump making excessive noise. Needs new element and sump; ordrng 1 W11416362 (Sump) and 1 W11537778 (Element)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, New York 14621
Zach L
Job Details: 08/20/2025
"Impeller cap not attached properly, catching on and tearing clothes when agitator is removed. Needs new impeller and cap; ordrng 1 W11510461 (Impeller) and 1 W11510462 (Impeller cap)"
We serviced a
KITCHENAID 50#IM 15' FS
Model KUIX335HPS02
Near Rochester, New York 14607
Zach L
Job Details: 08/20/2025
"Reservoir not filling completely, water flow into unit restricted.; ordrng 1 W10897719 (Inlet valve) and 1 W11751968 (Water line) and 1 W11751967 (Water line)"
We serviced a
WHIRLPOOL DRYER
Model WGD8740DW0
Near Brockport, New York 14420
DeVaughn C
Job Details: 08/20/2025
"Installed new burner assembly, flame sensor and screen. Unit testing good."
We serviced a
GE RANGE
Model JGB720SEJ4SS
Near Penfield, New York 14526
Zach L
Job Details: 08/20/2025
"Ignitor not heating enough to light gas, needs new ignitor.; ordrng 1 WB13X40206 (Ignitor)"
We serviced a
GE WASHER
Model GFW655SSV0WW
Near Rochester, New York 14618
Zach L
Job Details: 08/20/2025
"Main control unable to sense water level, draining constantly. Needs new main control.; ordrng 1 WH22X37840 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rochester, New York 14612
Jeff Miceli
Job Details: 08/20/2025
Replaced control for continuous draining; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ10
Near Rochester, New York 14615
Jeff Miceli
Job Details: 08/20/2025
Replaced display board for dim clock display
We serviced a
MAYTAG WASHER
Model MVW5435PW1
Near Rochester, New York 14606
DeVaughn C
Job Details: 08/19/2025
Customer concerned about noise during use. No error codes stored. Ran diagnostic test cycle multiple times. No further repair needed at this time.
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDF550PGR7WW
Near Churchville, New York 14428
DeVaughn C
Job Details: 08/19/2025
Customer concerned about door not lining up and IH error code. No error codes stored. Adjusted leveling to ensure door closed properly. No further repair needed.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ06
Near Rochester, New York 14624
DeVaughn C
Job Details: 08/19/2025
"Contacted techline. Freezer temp ok. Icemaker temp 16-18?. Reset power to unit. 120 volts at ice maker. Jumped ice maker, no response. Techline agent instructed second ice maker replacement. SR: 7842144679; ordrng 1 WPW10300024 (Icemaker)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, New York 14609
DeVaughn C
Job Details: 08/19/2025
"Replaced control, actuator, then calibrated."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Rochester, New York 14621
DeVaughn C
Job Details: 08/19/2025
Customer reports unit did not complete cycle. Replaced actuator then calibrated. Unit testing good. ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
HOTPOINT WASHER
Model HTW240ASK6WS
Near Rochester, New York 14606
Zach L
Job Details: 08/19/2025
Failure in main control. Replaced main control with square trade supplied part. Programmed board and tested unit
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, New York 14612
Andres V
Job Details: 08/19/2025
"Replaced the motor, cam and belt. Ran a diagnostic cycle and started a quick cycle, unit is working properly.; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT"
We serviced a
KITCHENAID MICROWAVE
Model KMHS120EWH5
Near Rochester, New York 14607
Andres V
Job Details: 08/19/2025
"Inner panel is splitting from the outside of the door, door also has a giant crack on the side. Unit will need door assembly replaced.; ordrng 1 W10893433 (Door-white)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, New York 14618
Andres V
Job Details: 08/19/2025
Unit had F3E1 error for pressure fault. I replaced control board and tested unit. Unit is working properly ; dspstn on spec-tagged invntry: 1 W11603811 CNTRL- ELEC
We serviced a
KENMORE WASHER
Model ="110.47511700"
Near Rochester, New York 14618
Andres V
Job Details: 08/19/2025
"Replaced the hose underneath tub that leads to the drain pump. Tested unit on a normal cycle, unit no longer leaking."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, New York 14618
Andres V
Job Details: 08/19/2025
Tested unit multiple times switching back and forth between cubed and crushed ice. Could not get unit to duplicate issue. Took out ice bucket and the the auger motor engage and working properly
We serviced a
JENN AIR REFRIGERATOR
Model JFC2089HES
Near Rochester, New York 14620
Andres V
Job Details: 08/19/2025
Replaced right side end cap and the deli drawer lid.
We serviced a
KITCHENAID RANGE
Model KSGG700EBS1
Near West Henrietta, New York 14586
Ben H
Job Details: 08/19/2025
I found that the middle knob was broken off so you could not use that burner. I replaced the knob and I tested the burner and it works as it should
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM04
Near Rochester, New York 14620
Andres V
Job Details: 08/19/2025
Fan blade fell off the motor. It does not stay on it falls off. ; ordrng 1 W11204896 (Fan blade)
We serviced a
JENN AIR OVEN DOUBLE
Model JJW3830IL00
Near Rochester, New York 14625
Andres V
Job Details: 08/19/2025
Ui panel has power and display is working but wont respond to the commands keeps displaying F2E1 for shorter or stuck key.; rqstng P&A on 1 W11449114 (Ui control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Penfield, New York 14526
Andres V
Job Details: 08/19/2025
The tough and normal cycle do not respond when you click them all other settings do work. Theirs a service pointer for this issue that calls for aligning the vent door gasket. ; ordrng 1 W11622490 (Ui control)