Service History 203 - Appliance Tec

Near Rochester, NY 14612

Dave L

Job Details: 06/13/2019

RANGE KITCHENAID KSIB900ESS2 Replaced scratched cooktop

Near Webster, NY 14580

Dave L

Job Details: 06/13/2019

REFRIGERATOR MAYTAG MFT2976AEW00 Replaced evaporator and dryer due to a refrigerant leak. Repaired cracked icemaker fill tube. Customer to monitor.

Near Fairport, NY 14450

Dave F

Job Details: 06/13/2019

REFRIGERATOR KITCHENAID KBFC42FTS07 Ice maker not working . Checked optics to ice maker and are working. Checked power to ice maker there is power going to ice maker . Ordering ice maker WPW10277450. Right hinge loose that pushes then door switch is loose . Loc tite and tighten screw . Tested good . Door on freezer was not closing correctly . Adjust the door and heated freezer gasket . Freezer is now close as expected. ; ordrng 1 WPW10277450 (icemaker)

Near Webster, NY 14580

Dave L

Job Details: 06/13/2019

REFRIGERATOR WHIRLPOOL WRS342FIAB00 Replaced led lights due to flickering lights. Unit tested good.

Near Webster, NY 14580

Dave L

Job Details: 06/13/2019

REFRIGERATOR WHIRLPOOL WRX735SDBMOO Entered payment v ; used 1 W10882923 (ICEMAKER) from stock

Near Penfield, NY 14526

Dave L

Job Details: 06/13/2019

REFRIGERATOR MAYTAG MSS26C6MFZ Unit is freezing items when the unit is loaded. But is operating properly when not full. Called tech line to document. Sr7725084966 replaced noisy damper

Near Rochester, NY 14626

Dave L

Job Details: 06/13/2019

REFRIGERATOR WHIRLPOOL GX2FHDXVQ02 Compressor is staying on In defrost due to a stuck relay. Replaced jazz board. Customer is going to defrost. ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ

Near Honeoye Falls, NY 14472

Dave F

Job Details: 06/13/2019

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Refrigerator not cooling . Needs sealed system work. Ordering evaporator W11256565 , compressor W10507884 , ordering dryer WPW10143759 , 876765; ordrng 1 876765 (mtg kit) and 1 W10507884 (compressor) and 1 W11256565 (evaporator) and 1 WPW10143759 (dryer), dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ"

Near Spencerport, NY 14559

Shaiman

Job Details: 06/13/2019

DRYER MAYTAG MGDC465HW0 customer concerned about a scraping noise. replace idler and belt. customer is satisfied.; used 1 4392065 (REPAIR KIT) from stock

Near Webster, NY 14580

Evan

Job Details: 06/13/2019

WASHER MAYTAG MAV7501EWW Replacing drain pump due to bearing inside pump failing causing unit to produce loud clicking noise while in spin. Replaced pump. Ran test cycle. Unit tested good

Near Rochester, NY 14618

Evan

Job Details: 06/13/2019

WASHER MAYTAG MHW3505FW1 Customer stated unit was showing f1E2 error code (motor control fault). Ran test 3 on tech sheet motor circuit test. Discovered that j10 connector was not fully seated on ACU. This is causing issue. Reseated connector . Ran multiple diagnostic cycles. Unit completing cycles as it should. Unit tested good

Near Webster, NY 14580

Evan

Job Details: 06/13/2019

RANGE WHIRLPOOL GW397LXUS06 Opened control panel to install. Panel did not have switch membrane attached to it. Ordering membrane ; ordrng 1 WPW10207928 (SWITCH MEMBRANE )

Near Honeoye Falls, NY 14472

Evan

Job Details: 06/13/2019

DISHWASHER KENMORE 665.13733K601 Customer stated they could not select start button or cancel button. Removed control panel and unplugged UI from control. Shut off power at breaker to reset control. After resetting breaker and reconnecting UI to main control. Buttons were now functioning. Ran test cycle to confirm function. Unit tested goodDid advise customer that replacement keypad is on back order from factory if issue is to persist. Collecting service call fee

Near Pittsford, NY 14534

Evan

Job Details: 06/13/2019

DISHWASHER KITCHENAID KUDE20FBSS0 Customer stated that upper rack was falling. Upon inspection discovered that adjuster wheels had broken off causing issue. Replaced adjusters unit tested good ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

Near Churchville, NY 14428

Shaiman

Job Details: 06/13/2019

DRYER WHIRLPOOL WED9300VU1 "Customer concerned about extended dry times, P70 showing on display, and a burning smell. F31 & F70 stored. Suspecting the smell is coming from a clogged vent considering the unit failed vent test. L1 & L2 are sending 240v combined 120v each. Suggesting customer to have vent cleaned. Replacing control.; schdld next appmnt for 6/12 WED !"

Near Rush, NY 14543

Steve

Job Details: 06/13/2019

REFRIGERATOR MAYTAG MFF2558VEM10 Replaced ice maker for icemaker not calling for water. The ice maker tested good. ; used 1 W10884390 (ICEMAKER) from stock

Near West Henrietta, NY 14586

Steve

Job Details: 06/13/2019

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found frost build on bottom of ice bin causing the bin to not go from crushed ice to full cubes. Removed frost and bin works as expected. The ice door is closing properly.

Near Rochester, NY 14624

Steve

Job Details: 06/13/2019

REFRIGERATOR FRIGIDAIRE FCGM201RFB2 Temps are still low. Thermostat tests good. The compressor had a tap on it. Tested pressures and unit was in a vacuum. Added refrigerant and the customer is going to monitor.

Near Rochester, NY 14624

Steve

Job Details: 06/13/2019

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced ice maker for not calling for water. The ice maker tested good. ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

Near Rochester, NY 14610

Shaiman

Job Details: 06/13/2019

DRYER WHIRLPOOL GEQ9800PW1 "Replaced timer, unit still not turning on. All fuses, door switch, and PTS tested good. Motor would need to be replaced. Customer declined further repair. Refund part cost."

Near Churchville, NY 14428

Steve

Job Details: 06/13/2019

WASHER WHIRLPOOL MVWC565FW0 Replaced belt and cam for squealing when going into spin. Lowered back legs for out of balance loads. Found an electric wire under the washer that had live power and no wire nuts. Informed customer. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11035751 GEARCASE

Near Fairport, NY 14450

Evan

Job Details: 06/13/2019

DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer stated unit was not draining. Upon inspection discovered that pump impeller was seized. Impeller would not move. Vacuumed out excess water. Replaced pump . Ran diagnostic cycle. Unit tested good

Near Rochester, NY 14618

Shaiman

Job Details: 06/13/2019

DRYER WHIRLPOOL WGD4850HW0 Baffle was missing screws. Installed screws.

Near Rochester, NY 14608

Evan

Job Details: 06/13/2019

RANGE WHIRLPOOL WFG510S0AS1 Customer stated unit was not lighting consistently when trying to preheat oven. Upon inspection discovered that direct spark ignition harness was grounding itself causing ignitor not to spark. Replaced harness with updated harness. Tested bake and broil. Unit tested good ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN and 1 WPW10701462 HARNESS-INSULATED

Near Irondequoit, NY 14617

Evan

Job Details: 06/13/2019

DRYER WHIRLPOOL WED87HEDW1 Customer stated unit was squeaking while drum was spinning. Upon inspection discovered that idler pulley was seized causing issue. Using dryer repair kit to resolve issue. Replaced rollers idler pulley and belt . Ran test cycle . Unit tested good ; used 1 4392067 (REPAIR KIT) from stock

Near Caledonia, NY 14423

Steve

Job Details: 06/13/2019

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced damper, main control and user interface for temps to cold in fresh food section."

Near Linwood, NY 14486

Steve

Job Details: 06/13/2019

COOKTOP KITCHENAID KGCC566RBL07 Removed cook top and removed glass. The cooktop looks good. Reassemble and the cooktop is fitting and working as expected. Adjusted burner for simmer due to propane conversion. The cook top tests good.

Near Geneseo, NY 14454

Steve

Job Details: 06/13/2019

REFRIGERATOR WHIRLPOOL WZF34X16DW04 Replaced evaporator fan motor for no cool. The freezer tests good.

Near Spencerport, NY 14559

Dave L

Job Details: 06/12/2019

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Thermistor tests 66k ohms when UI in diagnostics reads open. Hard wired thermistor . Sensor reading 20k in ice. Verified with tech line. Tightened all thermistor harness connections back to the control. Customer to monitor. sr7724916980

Near Rochester, NY 14606

Dave L

Job Details: 06/12/2019

DISHWASHER KITCHENAID KDFE104HWH0 Water flow was restricted a bit. Turned off water at valve in basement and replaced water inlet in dishwasher. After turning water valve in basement back on water flow was completely restricted. Advised customer that they need a plumber to replace valve.

Near Rochester, NY 14626

Dave L

Job Details: 06/12/2019

REFRIGERATOR KITCHENAID KRMF706EBS01 Instructed customer about how to remove freezer shelving.

Near Rochester, NY 14626

Dave L

Job Details: 06/12/2019

REFRIGERATOR WHIRLPOOL WRX986SIHZ Replaced torn right hand refrigerator gasket.

Near Rochester, NY 14612

Dave L

Job Details: 06/12/2019

REFRIGERATOR MAYTAG MRT118FFFZ05 Found harness to ice maker was not completely seated preventing the icemaker from cycling. Reseated harness. The icemaker harvested and filled.

Near Henrietta, NY 14467

Dave F

Job Details: 06/12/2019

RANGE KENMORE 790.909046 Replaced control due to no power going to elements. Tested power from to control to elements has power. Elements for bake and broil are both heating up .tested good .

Near Henrietta, NY 14467

Dave F

Job Details: 06/12/2019

DISHWASHER KENMORE 587.152349 Dishwasher is leaking from the bottom and out of the pump between the wash motor and sump .. Gave an idea for cost for repair. Due to were its leaking may be best to get a new unit . Customer will look into new unit .

Near Churchville, NY 14428

Dave F

Job Details: 06/12/2019

RANGE GE JB645DK1WW Turned oven on could hear the power outlet . Crackling and snapping . Customer is going to seek electrician . Will call back if any other problem persists .

Near Rochester, NY 14623

Evan

Job Details: 06/12/2019

WASHER WHIRLPOOL WFW92HEFC0 Customer stated that door was locked and would not unlock after cycle. Unit was unplugged upon arrival. Plugged unit back in and door unlocked. Checked for error codes. Unit was displaying f3e1 error code for water level. Removed back panel to inspect pressure hose. Hose was clogged causing issue. Removed hose and cleaned. Ran diagnostic cycle. Unit tested good

Near Rochester, NY 14618

Evan

Job Details: 06/12/2019

DISHWASHER KITCHENAID KDTE104DSS1 Replacing right side adjuster due to old adjuster snapping internally causing rack not to stay in upright position. Replaced adjuster and also adjuster clip that was missing from rear of adjuster. Unit tested good

Near Rochester, NY 14610

Dave F

Job Details: 06/12/2019

REFRIGERATOR MAYTAG MBF1958XES4 Drain was plugged on freezer causing the water to come out of refrigerator. Cleared drained installed new drain tube W10619951 . Under Special Project S38253 . Tested unit Drain . Tested good .

Near Webster, NY 14580

Dave F

Job Details: 06/12/2019

REFRIGERATOR AMANA ARB2117AC Freezer door not shutting all the way . Found that the freezer evaporator was completely frosted over causing no cool in entire unit . Found box of food behind basket not allowing door to close all the way . Tested defrost thermistor and defrosted unit . Tested good . Customer will monitor.

Near Rochester, NY 14622

Evan

Job Details: 06/12/2019

MICROWAVE WHIRLPOOL WMH53520CW2 Replacing mag tube due to unit not heating. Replaced mag tube. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK

Near Rochester, NY 14626

Dave L

Job Details: 06/12/2019

REFRIGERATOR JENN AIR JSC24C8EAM00 Replaced fresh food evaporator and drier due to a refrigerant leak that was causing the unit not to cool. Unit began cooling after the repair.

Near Webster, NY 14580

Shaiman

Job Details: 06/12/2019

WASHER ROPER RTW4516FW2 Attempted to fill machine with water in manual diagnostics to test drain pump. No water was going to machine. Tried to open cold water valve on home and the shut off was stuck closed. Hot water valve started pouring out water once opened. Could not get water in machine to test functionality of drain pump. Collected service call.

Near Webster, NY 14580

Shaiman

Job Details: 06/12/2019

REFRIGERATOR WHIRLPOOL KRFC704FBS01 A hinge component was not transferred from the old door causing major alignment and sealing issues. Transferred the missing component to new door.

Near Rochester, NY 14620

Evan

Job Details: 06/12/2019

RANGE WHIRLPOOL WEG745H0FS Replacing manifold due to RG&E red tagging unit for leak at manifold. Replaced manifold tested all burners. Unit tested good

Near Penfield, NY 14526

Dave F

Job Details: 06/12/2019

REFRIGERATOR WHIRLPOOL GSS26C4XXB03 "Bladder was frozen not allowing water to pass through . Thawed bladder . Found what might be the cause for freezing is the climate control that's on the bottom . It was open and the drawer that is goes to was broken so the cold air continues to flow towards the bladder and freeze , customer will monitor."

Near Fairport, NY 14450

Dave F

Job Details: 06/12/2019

REFRIGERATOR GE GTS22ISSARSS Replaced evap fan due to no operation. Plugged in new fan and is working . Defrosted freezer evaporator. Tested unit . Tested good .

Near Livonia, NY 14487

Steve

Job Details: 06/12/2019

DRYER MAYTAG MGDB850YG1 Replaced rollers and tensioner pulley with maintenance kit for noisy operation. The dryer tested good. ; used 1 4392067 (REPAIR KIT) from stock

Near Sodus, NY 14551

Steve

Job Details: 06/12/2019

REFRIGERATOR KITCHENAID KFIS29BBBL03 Found the freezer was 20 degrees causing the ice maker to fail. Tested icemaker in diagnostics and it harvested and called for water. Found the coils were plugged. Cleaned coils. Customer is going to monitor over the next 24 hour. If problem persists preorder the compressor.

Near Rochester, NY 14612

Dave L

Job Details: 06/12/2019

REFRIGERATOR MAYTAG MBF2258FEZ02 "Door was scratched. Ordering new door, plus and nameplate.; ordrng 1 W11301206 (DOOR) and 2 WP12246610 (plug-hndle)s and 1 WPW10612926 (nameplate)"

Near Rochester, NY 14623

Shaiman

Job Details: 06/12/2019

WASHER MAYTAG MHW3505FW0 User interface acts erratically. Doesn’t always stay on and changes functions on its own. UI should be replaced.; ordrng 1 W10911040 (USER INTERFACE )

Near Lyons, NY 14489

Steve

Job Details: 06/12/2019

REFRIGERATOR WHIRLPOOL WRT316SFDM01 Replaced evaporator and compressor for open windings on compressor and leaking evaporator. The refrigerator is cooling. ; used 2 WPW10143759 (DRIER-UV DYE) from stock

Near Newark, NY 14513

Steve

Job Details: 06/12/2019

REFRIGERATOR WHIRLPOOL WZF34X18DW00 Found the evaporator frosted again. Replaced thermistor. Added dialectric grease and zip tied thermistor for tight connection. ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock

Near Canandaigua, NY 14424

Steve

Job Details: 06/12/2019

REFRIGERATOR WHIRLPOOL WRF555SDHB00 Lowered and Leveled legs for doors out of line and better door closing. He refrigerator tested good.

Near Rochester, NY 14610

Evan

Job Details: 06/12/2019

DISHWASHER FRIGIDAIRE FGID2474QF0B Customer stating unit is not drying dishes. Dispenser is failing to dispense soap / rinse aid. Installed new dispenser and ran unit. Dispenser door still would not open or dispense rinse aid. Unit needs control. Ordering control ; ordrng 1 117492610 (CONTROL )

Near Webster, NY 14580

Evan

Job Details: 06/12/2019

COOKTOP JENN AIR JGD3430BS00 Attempting to replace valve for right rear burner due to valve seizing causing burner not to function. Tech is having issue removing cooktop due to burner head screws having severe corrosion on them and screws snapping during removal. Will need to drill screws out and replace orifice holder due to screws mounting inside orifice holder. Also left rear ignitor is failing. Ordering ignitor ; ordrng 1 WP74009336 (IGNITOR )

Near Rochester, NY 14609

Dave F

Job Details: 06/12/2019

MICROWAVE WHIRLPOOL WMH32519HZ3 "Door is hanging up due to damage on the door . Isn't closing right . . Ordering new door W11173823 and nameplate W11178521; ordrng 1 W11173823 (door/mw) and 1 W11178521 (nameplate), dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK"

Near Rochester, NY 14616

Dave L

Job Details: 06/12/2019

REFRIGERATOR MAYTAG MFI2269VEM7 Gasket was for the left side. Ordering other gasket.; ordrng 1 W10830048 (gasket-fip) and 1 W10830055 (gasket-fip)

Near Rochester, NY 14626

Shaiman

Job Details: 06/12/2019

DRYER WHIRLPOOL WED7500GC0 "Replaced catch and strike, unit still won’t stay shut. Tech line suggests replacing hinges And door components.SR: 7725077142; ordrng 1 W10284140 (hinge) and 1 W10284141 (hinge ) and 1 W11126813 (INNER DOOR) and 1 W11236403 (OUTTER DOOR) and 2 WP3387565 (spring)s"

Near Rochester, NY 14612

Dave L

Job Details: 06/11/2019

WASHER WHIRLPOOL WGD6620HW0 Removed panel. Charlotte staff will move washer to area for disabled appliances. We will replace door when the on order door arrives.

Near Rochester, NY 14617

Dave L

Job Details: 06/11/2019

DRYER WHIRLPOOL WED8500BW0 Dryer was making a loud sound. Idler was stiff. Almost seized up. Replaced idler. Dryer testing ok.; used 1 279640 (PULLEY-IDLER) from stock

Near Rochester, NY 14618

Dave L

Job Details: 06/11/2019

DISHWASHER AMANA ADB1400AGW1 Ran diagnostics to test Tested ok. Provided consultation to customer about running hot water beforehand and running high temp and heated dry.

Near Fairport, NY 14450

Dave L

Job Details: 06/11/2019

REFRIGERATOR KITCHENAID KSC23C8EYB02 Replaced fresh food evaporator due to leak detected with UV dye. Unit began cooling after install.

Near Rochester, NY 14618

Dave L

Job Details: 06/11/2019

STACKED LAUNDRY WHIRLPOOL WGD6620HW Replaced damaged front panel. Tested unit for proper operation. Unit tested good.

Near Rochester, NY 14609

Dave L

Job Details: 06/11/2019

WASHER FRIGIDAIRE GLTR1670AS0 "Checked unit for abnormal noises. Unable to recreate. Checked suspension, tub weights and frame for loose or bent parts. Tub is not loose or wobbling. Unit also drains well. Suspecting an unbalanced load contributed to the abnormal noise that was heard on the last cycle they had ran. Customer to monitor. ; dspstn on spec-tagged invntry: 1 5304485917 SHOCK"

Near Rochester, NY 14608

Shaiman

Job Details: 06/11/2019

WASHER MAYTAG MVWB765SW1 "Customer concerned that soap was not dispensing, and LF code would appear on machine. F8E1 error code stored and oxy tray was full of detergent. Hot water hose from home was kinked. Adjusted hose then ran auto test. Detergent tray was empty after test run. Unit testing good."

Near Rochester, NY 14622

Shaiman

Job Details: 06/11/2019

DRYER WHIRLPOOL WED4616FW0 Adjusted catch. Customer is satisfied.

Near Rochester, NY 14607

Shaiman

Job Details: 06/11/2019

STACKED LAUNDRY KENMORE 2661532210 "Noticed a broken wire on the read switch. Repaired broken wire, No parts needed. Refund must be issued. Unit testing good."

Near Rochester, NY 14612

Dave L

Job Details: 06/11/2019

MICROWAVE WHIRLPOOL UMV1160CS6 Replaced harness and control due to door error. Customer to monitor.

Near Webster, NY 14580

Evan

Job Details: 06/11/2019

DRYER WHIRLPOOL WED4815EW1 Customer stated that unit was not turning on. Upon inspection discovered that screw for L1 terminal had become loose and fallen into bottom of cabinet. Unit was not receiving full 240v. Reattached terminal screw. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 279320 BLOCK-TERMINAL and 1 TJ5655 CORD-5' 3w

Near Rochester, NY 14624

Shaiman

Job Details: 06/11/2019

WASHER WHIRLPOOL WTW7500GC2 suspension was bent and off the washtub. replaced suspension. unit testing good.

Near Webster, NY 14580

Evan

Job Details: 06/11/2019

RANGE KITCHENAID KSGG700EBS1 Customer stated that unit was shutting off while running broil cycle. All other functions worked as they should. Upon arrival checked for error codes. No codes were present. Ran test broil cycle. Unit kicked breaker after 3 mins of oven being on. Flipped breaker and ran test broil again. Let unit stay on for 40 mins. Could not replicate issue after unit kicked breaker initially. Customer to monitor and contact office if issue persists.

Near Webster, NY 14580

Evan

Job Details: 06/11/2019

REFRIGERATOR WHIRLPOOL KRFC704FBS01 Replacing left side refrigerator door due to old door having scratch along bottom of door. Replaced door and swapped all door internals over to new door. Unit tested good

Near Pittsford, NY 14534

Dave L

Job Details: 06/11/2019

WASHER MAYTAG MVWB835DW4 Unit is making a grinding. Lise during agitate ; ordrng 1 W10811956 (drum assy) and 1 W10915701 (rotor)

Near Webster, NY 14580

Evan

Job Details: 06/11/2019

DISHWASHER JENN AIR JDTSS246GS0 "Replacing wiring harness , control and user interface due to wiring harness wire being stripped and making contact with hinge causing thermal event at control. Replaced harness . Replaced control . Replaced UI Ran diagnostic cycle. Unit tested good"

Near Henrietta, NY 14467

Steve

Job Details: 06/11/2019

RANGE KENMORE 790.908346 Replaced overlay for wrong color. No one available for signature

Near Avon, NY 14414

Dave F

Job Details: 06/11/2019

REFRIGERATOR JENN AIR JFI2089WES8 Drain to freezer from the evap was plugged . Removed ice from freezer . Replaced drain with stock W10619951 .under special project S38253 .Water now draining.; used 1 W10619951 (TUBE-DRAIN) from stock

Near Rochester, NY 14609

Shaiman

Job Details: 06/11/2019

DRYER MAYTAG MGDC215EW2 Drum would not move. Foreign object got caught in blower causing heavy damage. Blower must be replaced.; ordrng 1 WP694089 (wheel)

Near East Rochester, NY 14445

Dave F

Job Details: 06/11/2019

REFRIGERATOR KITCHENAID KRFF707ESS01 5 in freezer temp was set at 3 . Fresh food 39 degrees . No frost on fresh food evap . Condensing on the bottom of the Ice maker and the ice is very watery due to the freezer being so high . Adjust all temperatures. Due to previous repairs customer was concerned about the issues . Checked all thermistors they passed . Adjust defrost from adaptive to hour .Unit tested good .

Near Rochester, NY 14626

Shaiman

Job Details: 06/11/2019

RANGE KENMORE 79045582900 "Replaced switch, support, and timer. unit testing good."

Near Penfield, NY 14526

Dave F

Job Details: 06/11/2019

DRYER WHIRLPOOL WGD7300XW0 Dryer making loud noise . Found the tension pulley is worn out used repair kit 4392067 . Replaced rollers . Pulley . Belt wasn't the right size in kit . Tested unit . Tested good .; used 1 4392067 (REPAIR KIT) from stock

Near Rochester, NY 14618

Evan

Job Details: 06/11/2019

RANGE WHIRLPOOL WEE750H0HZ1 Replacing UI due to unit displaying hour glass and never allowing customer to select functions on touch pad. Replaced UI Tested all functions on new UI Unit tested good

Near Rochester, NY 14625

Dave F

Job Details: 06/11/2019

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 39 in fresh food. 8 in freezer . Water leaking from dispenser. Found the freezer temp was turned lower then recommended. Turned freezer up in temperature. . Went into diagnostics tested freezer and fresh food thermistor both tested good . Check evap fans and defrost heater. Gaskets are sealing .All tested good . Customer is going to monitor unit .

Near Fairport, NY 14450

Evan

Job Details: 06/11/2019

DISHWASHER WHIRLPOOL WDF760SADM0 Customer stated that dispenser door was not opening and unit would not dispense rinse aid. Checked for error codes. No codes were present. Ran test cycle and listened for dispenser door opening. Unit never opened dispenser door. Replaced dispenser. Ran diagnostic cycle. Unit tested good

Near Rochester, NY 14618

Dave F

Job Details: 06/11/2019

DISHWASHER KITCHENAID KDTE304DPA0 Piece of glass stuck in drain pump . Drain pump fins were worn out. Replaced drain pump . Tested unit in auto diagnostics. Tested good .

Near Rochester, NY 14624

Steve

Job Details: 06/11/2019

DISHWASHER MAYTAG MDB8959SFZ4 S22916 replaced upper rack rails for broken rails and falling rack. The dishwasher tested good. Parts and labor covered by manufacturer. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

Near Hemlock, NY 14466

Steve

Job Details: 06/11/2019

WASHER MAYTAG MVWB765FW3 Tested washer in diagnotsics. F6 communication error code. The ui went into diagnostics but would not respond otherwise. the ui tested good in diagnostics. Changed main control. Same result. The harness had good continuity. Ordering ui. ; ordrng 1 W11135391 (USER INTERFACE )

Near Farmington, NY 14425

Dave F

Job Details: 06/11/2019

REFRIGERATOR KENMORE 106.5050399 "Handle broken on refrigerator , the trim that holds the handle on are broken as well . Ordering parts WP2203570B ,WP2203571B, WP2206934B; rqstng P&A on 1 WP2203570B (extension) and 1 WP2203571B (extension) and 1 WP2206934B (handle)"

Near Walworth, NY 14568

Evan

Job Details: 06/11/2019

DISHWASHER MAYTAG MDB4949SHZ0 Customer stated that items were coming out of dishwasher wet. Upon inspection discovered that customer was not using rinse aid. Advised customer that unit will continue to have issue unless they use rinse aid. Checked for error codes. No codes were present. Unit tested good

Near East Rochester, NY 14445

Dave F

Job Details: 06/11/2019

RANGE MAYTAG MGR6600FZ Oven not igniting every time . Checked oven sensor and is reading correct temperatures. Adjusted the ignitor distance from the burner and the gap between the spark . Customer says the oven will preheat but when cooking it won't turn back on . After I made adjustments .tested unit through a cooking cycle oven preheated. But didn't turn back on when unit was supposed to . Could hear spark and smell gas .called techline SR 7725058957 he pointer me to a service pointer W10622771A . Ordering harness WPW10701462. Bring new ignitor back as was to hot to change now . Also ordering dsi board W11162730 and bake burner WP9758078; ordrng 1 W11162730 (module-spk) and 1 WP9758078 (burnr-oven) and 1 WPW10701462 (harns-wire)

Near North Chili, NY 14514

Steve

Job Details: 06/11/2019

RANGE WHIRLPOOL WEG745H0FS0 Found right rear burner cap missing. Ordering caps for mail out only. ; ordrng 1 W11161846 (CAPS MAIL OUT ONLY)

Near Avon, NY 14414

Steve

Job Details: 06/11/2019

WASHER WHIRLPOOL WTW4955HW1 Replaced outer tub for crack that was causing a leak. The washer tested good.

Near Brockport, NY 14420

Steve

Job Details: 06/11/2019

REFRIGERATOR KITCHENAID KFIS29BBBL00 S71233 found the freezer a little cold but not freezing. The evaporator is the silver evaporator. Ordering black evaporator ; ordrng 1 876765 (mtg kit) and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)

Near Rochester, NY 14606

Steve

Job Details: 06/11/2019

DRYER MAYTAG MEDB766FW0 Found the motor is loud during operation and customer complaining of dryer shutting off with heavy loads. Power is good. Ordering motor and blower ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)

Near Rochester, NY 14626

Shaiman

Job Details: 06/11/2019

DRYER MAYTAG MGDB765FW0 "Replaced broken ignitor and thermistor. unit still won’t heat. no power was going to ignitor during cycle. replacing control. ; ordrng 1 W11089308 (CONTROL), pckd up 1 WP8577274 (THERMISTOR )"

Near Rochester, NY 14606

Steve

Job Details: 06/11/2019

WASHER MAYTAG MVWB766FW1 Found washer grinding during agitation. Ordering gearcase. ; ordrng 1 W10811956 (GEAR CASE)

Near Avon, NY 14414

Dave F

Job Details: 06/10/2019

RANGE AMANA AGR6603SFW1 Hinges on the door are bent . Ordering new hinges . WPW10299227 and WPW10299224; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)

Near Honeoye Falls, NY 14472

Dave F

Job Details: 06/10/2019

OVEN JENN AIR W132B Wire to bake element is broken . Needs new wire and clip to go on the element. Tested element . Tested good .ordering parts ; ordrng 1 TJMA03362 (HIGH TEMP.NON-INS.TERM.1) and 1 TJMA0514G (5' HIGH TEMP. GLASS BRAI)

Near Rochester, NY 14621

Dave F

Job Details: 06/10/2019

REFRIGERATOR GE GTH18DBRCRCC Relay on compressor is bad and not starting that compressor. Ordering relay .; ordrng 1 WR07X26748 (refrigerator compres)

Near Churchville, NY 14428

Dave F

Job Details: 06/10/2019

RANGE KITCHENAID KSDG950ESS0 The ribbon from the user interface to the control was not pushed in all the way . Corrected ribbon . Ran unit through auto diagnostics. Deleted error code for mis wired. Tested unit ran all functions in diagnostics. Tested good . Tested unit to 350 in bake . Tested good . Talked to office about user interface. Unit does not need UI and is functioning.