We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Rochester, NY 14604
Tanner
Job Details: 05/27/2021
Replaced ACU. Calibrated unit via autodiagnostic. Unit testing good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, NY 14612
Dave L
Job Details: 05/27/2021
"Found unit at room temperature low side pressure was in a vacuum. Pressurized with 135 pounds of nitrogen. Bubble tested evaporator, tubing, and joints. Did not find a leak. Unit did not loose pressure over 20 min. Flushed with 134a. Vacuum held at 350 microns for 20 min. Replaced drier and charged unit. Unit began cooling. Customer to monitor ; dspstn on spec-tagged invntry: 1 W10896678 COUPLER AL BR 6X1.8 1 W10896689 COUPLER BR 5X4 , 1 W10896690 COUPLER , and 1 W11504416 COUPLER BR 8.5X6"
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS05
Near Penfield, NY 14526
Evan
Job Details: 05/27/2021
Replacing control panel due to unit showing F2 E1 code for Stuck key error. Replaced panel. Ran preheat to 350 to confirm function. Unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM0
Near Fairport, NY 14450
Evan
Job Details: 05/27/2021
Replacing control due to original control causing dispenser door to open 20-30 seconds into cycle. Replaced control. Ran cycle to confirm correction of issue. Unit tested good ; dspstn on spec-tagged invntry: 1 W10595568 CNTRL-ELEC
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rochester, NY 14612
Dave L
Job Details: 05/27/2021
Unit will not heat. Read 84vac between L1 and L2 cycled breaker. No change. The receptacle has visual signs of heat damage. Left unit unplugged. Recommending that a licensed electrician repair electrical issue in the home. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Fairport, NY 14450
Tanner
Job Details: 05/27/2021
Q1 no Q2 no Q3 noComplaint of odor coming from machine.Inspected drain line and drain hose is properly installed. No water siphoning occurring. Customer using clean wash cycle with afresh and states this helps temporarily. No stored errors. Ran auto diagnostic cycle and completes without issue. Unit performs full drain. Unable to remove wash basket to inspect for stuck garments that may be retaining water. Basket has seized to drive shaft. Odor is present. Not clear that odor is comimg from machine. Inspected dryer vent and found no cause for odor in venting. Ran drain pump with unit empty and no odor being pumped out of drain hose. Unable to detect source of odor it most likely not coming from washer or dryer.
We serviced a
WHIRLPOOL RANGE
Model KSEG700EBS3
Near Fairport, NY 14450
Evan
Job Details: 05/27/2021
Customer stated that right rear burner had stopped operating. Discovered that harness was pinched between console and mounting bracket cutting into wire causing switch to short out internally. Wire is also damaged. Ordering switch harness and and switch. ; ordrng 1 W10911303 (INFINITE SWITCH (RR)) and 1 W11226773 (CONSOLE HARNESS )
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near West Henrietta, NY 14586
Tanner
Job Details: 05/27/2021
Q1 no Q2 no Q3 noComplaint of noise due to loose change in agitator. Removed impellar and removed loose change. Reassembled.Ran auto diagnostic and unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Rochester, NY 14620
Tanner
Job Details: 05/27/2021
Q1 no Q2 no Q3 noComplaint of door staying locked.On arrival unit in F9E1 error. Ran auto diagnostic and drain pump never runs. Confirmed 120 VAC from ACU through drain circuit. Pump has failed. Replaced drain pump. Tested unit via auto diagnostic and unit tested good.; used 1 WPW10605427 (PUMP) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Rochester, NY 14616
Tanner
Job Details: 05/27/2021
Q1 o Q2 no Q3 noReplaced wash basket and belt. Tested unit and unit tested.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Newark, NY 14513
Evan
Job Details: 05/27/2021
Customer stated that washer was producing noise. Discovered that gear case is causing a squealing sound while unit is getting up to final spin speed and also while slowing down from final spin. Ordering gear case ; ordrng 1 W11423759 (GEAR CASE )
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Phelps, NY 14532
Evan
Job Details: 05/27/2021
Customer is stating that unit will not spin out correctly. Checked for error codes. Unit displaying f0e5 code for off balance load. Removed agitator and inspected drive hub. Drive hub teeth are worn away. Replaced drive hub and ran test cycle. Basket has too much play in it and is very loose on drive shaft. Ordering basket and agitator. ; ordrng 1 W10752719 (BASKET ) and 1 W11161960 (AGITATOR )
We serviced a
WHIRLPOOL RANGE
Model MGR6875ADW
Near Phelps, NY 14532
Evan
Job Details: 05/27/2021
Customer stated that upper oven would not heat. Discovered that ignitor was receiving 120v but failing to glow. Replaced ignitor. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB9
Near Rochester, NY 14616
Tanner
Job Details: 05/27/2021
Q1 no Q2 no Q3 noReplaced spray arm and water valve vent and bezel. Tested unit and unit tested good.
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Rochester, NY 14616
Tanner
Job Details: 05/27/2021
Q1 no Q2 no Q3 noReplaced cold water valve. Tested unit via auto diagnostic and unit tested good.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Newark, NY 14513
Evan
Job Details: 05/27/2021
Customer stated that unit would not heat. Discovered that heating element tested open. Ordering element ; ordrng 1 WP3387747 (HEATER )
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRB02
Near Rochester, NY 14613
James
Job Details: 05/27/2021
Q1 n. Q2 n. Q3 n. Rh door opens when lh door is opened. Door shelf was too low and it contacted pantry shelf. Moved shelf and adjusted hinges. Tightened freezer door handle.
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHB0
Near Farmington, NY 14425
Dave F
Job Details: 05/27/2021
replaced wash pump and gasket . Tested unit in diagnostics unit tested good.; used 1 W11177741 (GASKET) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Rochester, NY 14626
James
Job Details: 05/27/2021
Q1 n. Q2 n. Q3 n. Unit not dispensing water. Removed filter and reinstalled and dispenser is functioning properly. Recommend customer install pressure reducing valve W10786952. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Lyons, NY 14489
Evan
Job Details: 05/27/2021
Customer stated that unit is leaking and not spinning out correctly. Checked for error codes. No codes present. Discovered that unit is leaking from gear case seal. This is also causing unit not to spin out correctly. Ordering gear case ; ordrng 1 W11454734 (GEAR CASE )
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Farmington, NY 14425
Dave F
Job Details: 05/27/2021
Customer is having issues with breaker popping thats on the circuit of the stove . Customer had electricians come out and check breakers . Tested unit . Unit is not popping the breakers . Went over best practices with customer . Unit tested good .
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Farmington, NY 14425
Dave F
Job Details: 05/27/2021
Unit was found with clothes not had been spun after cycle . No error codes . Looked over unit dont see anything broken. Calibrated unit and ran auto diagnostics unit tested good . Ran high spin and agitate . Tested good . Customer instruct
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXB01
Near Geneva, NY 14456
Dave F
Job Details: 05/27/2021
Replaced ice maker tube that went under the refrigerator for being cracked . Ran ice maker fill tube heater and cycled ice maker . Tested good .
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Shortsville, NY 14548
Dave F
Job Details: 05/27/2021
Dishwasher not draining . Replaced drain pump and tested in diagnostics unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW03
Near Rochester, NY 14624
James
Job Details: 05/27/2021
"Q1 n. Q2 n. Q3 n. Unit froze everything on top shelf and on doors. Inspected gaskets and fans. Damper motor has almost no resistance to opening. Ordering damper. ; ordrng 1 WPW10196393 (Control, damper)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Hilton, NY 14468
Dave L
Job Details: 05/27/2021
Found ice bin frozen in place with auger jammed. Freed bin. Did not find ice sticking to ice bin or ice room floor. Auger worked ok when ice jam was removed from bin. Recommending that the customer dump ice bin regularly to prevent clumping ; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Brockport, NY 14420
Dave L
Job Details: 05/27/2021
Found unit not draining properly. Auto test is leaving water in the tub. Found that the standpipe is overflowing with water when the unit is draining this caused the unit the calibrate incorrectly. Removed drain hose and recalibrated unit. Ran auto test into a bucket to verify. Unit tested ok. The customer is going to repair drain.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Dansville, NY 14437
Dave F
Job Details: 05/27/2021
Unit needs jazz board . Bringing jazz board on next trip WPW10503278; schdld next appmnt for 5/28 FRI PM
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB00
Near Sodus, NY 14551
James
Job Details: 05/27/2021
Q1 n. Q2 n. Q3 n. Spray foam is coming out of door. Trim missing from cabinet corner. Frost in freezer. Dent on side of cabinet. Called techline sr 7730854689. Unit non repairable. Customer is to contact whirlpool customer service for replacement.
We serviced a
WHIRLPOOL WASHER
Model MHW6000AW0
Near Rochester, NY 14613
Tanner
Job Details: 05/27/2021
Replaced drain pump. Tested unit and unit tested good.
We serviced a
AMANA RANGE
Model AGR5330BAW3
Near Rochester, NY 14606
James
Job Details: 05/27/2021
Q1 n. Q2 n. Q3 n. Front burners not igniting. Found holes in burner tubes. Back burner tubes dented. Need burner tubes. Took knobs off valves. ; ordrng 1 W11550283 (Tube) and 1 W11213836 (Tube) and 1 W10861724 (Tube) and 1 W11167099 (Tube)
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JW1
Near Webster, NY 14580
James
Job Details: 05/27/2021
Q1 n. Q2 n. Q3 n. Replaced broiler and adjusted gas window. Tested broil several times with Door open and closed. Flame ignites the full length of burner.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Webster, NY 14580
James
Job Details: 05/25/2021
Q1 n. Q2 n. Q3 n. Replaced control panel and tested. New panel is more sensitive than original and only beeps when a command is not accepted. Found no issues with range.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Webster, NY 14580
James
Job Details: 05/25/2021
Q1 n. Q2 n. Q3 n. Replaced damper and it opened properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near Brighton, NY 14610
James
Job Details: 05/25/2021
Q1 n. Q2 n. Q3 n. Light cover in freezer won't stay in place. Found spray foam pushed too far into liner and cover upside down. Installed sealer puddy in liner and corrected cover. Cover is on properly.
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEW7
Near Rochester, NY 14621
James
Job Details: 05/25/2021
Q1 n. Q2 n. Q3 n. Unit froze inside freezer and food thawed in ff section. Tested unit it was 40 in ff section on setting 3. Put thermostat at 4 and removed frost and cleaned condenser. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ06
Near Irondequoit, NY 14622
James
Job Details: 05/25/2021
Q1 n. Q2 n. Q3 n. Unit not shutting off ice production. Called techline couldn't get through. Call dropped twice. Icemaker shuts off when bail arm is almost 90 degrees to ice bin. Need bail arm extension. ; ordrng 1 W11342242 (Bail arm)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Rochester, NY 14623
Dave F
Job Details: 05/25/2021
Ice maker is making ice but seems to be slower . Adjusted the freezer temperature down to -5 because that air gets pushed to the ice maker in the fresh food section . No ice maker error codes . Unit is working. Customer will monitor.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HW5
Near Avon, NY 14414
Dave F
Job Details: 05/25/2021
"Display on microwave is not working .all other functions are working . Ordering display W11192682; ordrng 1 W11192682 (cntrl-elec), dspstn on spec-tagged invntry: 1 W11182110 CONTROL"
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Rochester, NY 14618
Dave F
Job Details: 05/25/2021
Unit is working and customer does not need service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, NY 14623
Dave F
Job Details: 05/25/2021
Doors and gaskets not sealing . Freezer door was hanging and hitting the liner when closing and not sealing at the top right . Adjusted hinges freezer is now shutting also sealed the cabinet . Fresh food door not sealing shut adjusted the hinges and shimmed the door open . Heated the gasket and now the door is sealing as expected. Replaced control and thermistor. Unit tested good .
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFW0
Near Pittsford, NY 14534
Dave F
Job Details: 05/25/2021
Part between the bellow and tub was clogged . Cleaned bellow and tub area . Unit has no error codes and ran diagnostics. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GPS0
Near Rochester, NY 14618
Dave F
Job Details: 05/25/2021
"Adjusters on the top rack were broken . Replaced adjusters. Unit tested good .; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK , used 2 WPW10546503 (ADJUSTER) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEW3
Near Rochester, NY 14625
Dave F
Job Details: 05/25/2021
"Unit needs drain tube and jazz board staying on when unit is in defrost . Replaced drain tube and jazz board . Ice maker not getting water . Water was shut off to valve . Turned water on and tested ice maker tested good . Defrosted unit . Unit is good . S38253 for drain tube ; used 1 W10619951 (TUBE-DRAIN), and 1 WPW10503278 (ADC - JAZZ) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, NY 14621
Evan
Job Details: 05/25/2021
Customer is stating that door will not seal properly. Door itself is very loose on cabinet. Discovered that lower hinge bracket for door is very loose causing seal issue. Tightened bracket adjusted door to seal properly. Could not replicate issue after doing so. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Mendon, NY 14506
Dave F
Job Details: 05/25/2021
Replaced dispenser and tested unit in diagnostics. Unit tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Canandaigua, NY 14424
Dave F
Job Details: 05/25/2021
Unit has sealed system leak . Found leak coming from cap tube on drier . Installed in UV drier .unit is now working as expected. Customer will monitor ; used 1 WPW10143759 (DRIER-UV DYE) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14613
Evan
Job Details: 05/25/2021
Customer stated that burners are inoperable Unit was delivered with all knobs for burners bent causing them not to function. Ordering valves for burners ; ordrng 2 W10814916 (VALVE )s and 2 W10861716 (VALVE )s and 1 W11105201 (VALVE)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Rochester, NY 14626
Dave L
Job Details: 05/25/2021
Installed rivet back onto wheel adjuster. Leveled door.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rochester, NY 14626
Dave L
Job Details: 05/25/2021
Replaced sump due to leak. Unit tested ok.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rochester, NY 14626
Dave L
Job Details: 05/25/2021
SR7730817025 ordering gearcase case and control per techline recommendations for noise and locking issue. ; ordrng 1 W11423759 (Gear case) and 1 W11419171 (Control)
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB0I6
Near Rochester, NY 14613
Dave L
Job Details: 05/25/2021
Located leak in suction line with nitrogen charge. Repaired with coupling. Unit began cooling after repair. ; used 1 W10897195 (Coupler) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS51CIM02
Near Rochester, NY 14626
Dave L
Job Details: 05/25/2021
Spoke to customer on the phone. Unit needs a freezer door due to harness damage. Quoted via phone. Customer is not interested in repairing.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Rochester, NY 14626
Dave L
Job Details: 05/25/2021
Used wiring harness from new UI to repair old UI. New part would not program properly. Reconnected ribbon to the keypad. Original UI began to function normally. Documented with techline under old SR number. Replaced control
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Rochester, NY 14616
Dave L
Job Details: 05/25/2021
Console fails to function properly when stovetop is being used works okay when cooled off. Ordering console. Console under 5 year parts warranty ; ordrng 1 W10909669 (Console)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Rochester, NY 14607
Evan
Job Details: 05/25/2021
Replacing control due to unit failing to engage into a cycle. Replaced control. Ran test cycle. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Rochester, NY 14608
Evan
Job Details: 05/25/2021
Customer is stating that unit will not run through cycle and unit is stuck on wash. Checked for error codes. No codes present. Ran test cycle unit would complete test cycle as it should. Ran normal cycle and tested unit. Unit would fill for a brief period and then stop never advancing to wash. Tested unit on multiple cycles. Outcome was always the same. Customer is contacting manufacturer due to age of machine. Collected service call fee for now.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS00
Near Pittsford, NY 14534
Steve
Job Details: 05/25/2021
Ordering led module for shorted led. ; schdld next appmnt for 6/4 FRI !
We serviced a
KENMORE OVEN-MW COMBO
Model 790.49413312
Near Fairport, NY 14450
Evan
Job Details: 05/25/2021
Replacing temperature sensor due to upper oven failing to maintain consistent temp inside oven cavity. Replaced sensor. Ran preheat to confirm function. Unit tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Fairport, NY 14450
Steve
Job Details: 05/25/2021
Found fresh food section evaporator plugged with ice. Found the bottom of fresh food section floor had a coating of ice on it. Removed all ice and cleared defrost drain that was causing ice accumulation in fresh food section.
We serviced a
WHIRLPOOL WASHER
Model WTW8900BCO
Near Penfield, NY 14526
Steve
Job Details: 05/25/2021
Found the hose washer gasket on hot water line coming to washer was deteriorated and causing water to leak. Replaced washer hose gasket
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Penfield, NY 14526
Steve
Job Details: 05/25/2021
Found the ice maker housing led was shorted causing no lights on ceiling of fresh food section and freezer. Replaced light and the lights are all on; used 1 W10695459 (Led module) from stock
We serviced a
JENN AIR REFRIGERATOR
Model JFI2089AEP2
Near Fairport, NY 14450
Steve
Job Details: 05/25/2021
Tested damper and it did not closed all the way ordering damper. ; ordrng 1 WPW10127427 (Damper)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB05
Near Rochester, NY 14610
James
Job Details: 05/25/2021
Q1 n. Q2 n. Q3 n. Replaced control and reset power customer is to monitor.
We serviced a
WHIRLPOOL COOKTOP
Model KICU509XBL00
Near Pittsford, NY 14534
Steve
Job Details: 05/25/2021
Replaced module and display board for f47 error causing no operation.
We serviced a
MAYTAG WASHER
Model MAV5960AWW
Near Rochester, NY 14607
James
Job Details: 05/25/2021
Q1 n. Q2 n. Q3 n. Unit leaking and not draining. Drain pump seized. Replaced pump and tested. Unit drains properly. One year warranty on repair. ; used 1 Sh15 from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300EBS01
Near Dansville, NY 14437
Steve
Job Details: 05/25/2021
Found water coming icemaker was coming out front of icemaker. Lowered legs on refigerator to level ice maker. Raised up ice maker a bit with fastening screw also and tested. The ice maker no longer leaking.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Livonia, NY 14487
Steve
Job Details: 05/25/2021
Replaced upper rack adjusters for broken wheels. The dishwasher tests good ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Rochester, NY 14616
James
Job Details: 05/25/2021
Q1 n. Q2 n. Q3 n. Unit not drying on automatic cycle. Found terminal loose on temp selector switch. Reconnected and tested. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Rochester, NY 14617
James
Job Details: 05/25/2021
Q1 n. Q2 n. Q3 n. Icemaker fell off. Installed icemaker and cycled. Bail arm will not lock to turn off icemaker. Recommend replacing icemaker. Customer is going to monitor.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Dansville, NY 14437
Steve
Job Details: 05/25/2021
Found the water screen on water valve was restricted due to being on well. Cleaned screens. Recommended customer use hose screens on washer hoses. The customer is not using hot water. Recommended customer us tap cold setting to prevent washer from coding and stopping washer early.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near East Rochester, NY 14445
Evan
Job Details: 05/25/2021
Replacing dispenser door due to unit failing to open and release soap into cycle. Replaced dispenser. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Spencerport, NY 14559
Dave L
Job Details: 05/25/2021
Replaced console. New console would not operate ordering new console. ; ordrng 1 W11135391 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Webster, NY 14580
James
Job Details: 05/21/2021
Q1 n. Q2 n. Q3 n. New door has a cracked liner and is wrong color. Inspected fridge found water line kinked and icemaker motor stripped. Replaced icemaker from old door. Need water line quick connect to repair water line. ; schdld next appmnt for 5/21 FRI 8
We serviced a
WHIRLPOOL RANGE
Model WFE515S0ES0
Near Webster, NY 14580
James
Job Details: 05/21/2021
Q1 n. Q2 n. Q3 n. Door glass dirty. Cleaned door glass and inspected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Webster, NY 14580
James
Job Details: 05/21/2021
Q1 n. Q2 n. Q3 n. LEDs not turning on. Door handle loose on freezer. Frost in back of freezer. Replaced freezer led and all LEDs turned on. Tightened door handle. Defrosted freezer and tested heater. Unit functions properly. ; used 1 W11130208 (MODULE-LED) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Webster, NY 14580
James
Job Details: 05/21/2021
Q1 n. Q2 n. Q3 n. Unit intermittent to freeze ff section. Damper makes chattering noise. Need damper; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Rochester, NY 14622
James
Job Details: 05/21/2021
Q1 n. Q2 n. Q3 n. Unit makes screeching noise that sounds like a belt. Flipped belt and adjusted motor. Ran calibration and retested. Unit still making noise. Replaced belt and cam and unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Rochester, NY 14606
James
Job Details: 05/21/2021
Q1 n. Q2 n. Q3 n. replaced gaskets and molded with heat gun.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT104TFDW00
Near Rochester, NY 14621
James
Job Details: 05/21/2021
Assistant to dl
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WML55011HS5
Near Rochester, NY 14612
Dave L
Job Details: 05/21/2021
Replaced mag and transformer due to noise and no heat. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11402082 MAGNETRON
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Webster, NY 14580
James
Job Details: 05/21/2021
Q1 n. Q2 n. Q3 n. door not contacting switch on rh side every time. Adjusted door and tested. Oven door has full spots in stainless halfway up the door. Recommend customer clean with stainless steel cleaner. If microwave issue reoccurs. Order door. If cosmetic issue is not resolved order oven door panel.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT104TFDW00
Near Rochester, NY 14621
Dave L
Job Details: 05/21/2021
Repaired leak at steel line near filter. Replaced drier. Vacuumed and recharged. Unit tested good.
We serviced a
MAYTAG REFRIGERATOR
Model PBF2255HEW
Near Irondequoit, NY 14617
Dave L
Job Details: 05/21/2021
Unit is no longer cooling due to a failed compressor. Quoted 849.99 for replacement. The customer is going to replace the refrigerator.
We serviced a
MAYTAG DRYER
Model MGDB835DC
Near Rochester, NY 14616
Dave L
Job Details: 05/21/2021
Replaced air duct and screen unit tested ok.
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Rochester, NY 14626
Dave L
Job Details: 05/21/2021
Reordering timer ; ordrng 1 WPW10642928 (Timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2258FEZ05
Near Irondequoit, NY 14617
Dave L
Job Details: 05/21/2021
Ice has a foil taste/odor. A braided stainlessSteel waterline is being used. These have been known to cause this. Recommending that the customer have a licensed plumber install a copper waterline.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Brockport, NY 14420
Dave L
Job Details: 05/21/2021
Checked unit for resale. No errors in diagnostics. All functions testing ok. Auto test completed. Unit tests good
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7Fvcxwb01
Near Brockport, NY 14420
Dave L
Job Details: 05/21/2021
Replaced ice maker that was not producing ice consistently. Customer to monitor after 24 hours. ; used 1 Sh (Shipping) from stock
We serviced a
KENMORE Dishwasher
Model n/a
Near Henrietta, NY 14467
Steve
Job Details: 05/21/2021
Replaced customer supplied soap dispenser for broken dispenser.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Hilton, NY 14468
Dave L
Job Details: 05/21/2021
The console is unresponsive. Ordering console. ; rqstng P&A on 1 W11130237 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model G2IXEFMW001
Near East Rochester, NY 14445
Steve
Job Details: 05/21/2021
Replaced water filter; used 1 Sh15 (Shipping) from stock
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Rochester, NY 14623
Steve
Job Details: 05/21/2021
Replaced inner glass and found it needs hinges and inner liner of door. ; ordrng 1 WPW10709147 (Inner door) and 2 W10639067 (Hinges)s
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Macedon, NY 14502
Steve
Job Details: 05/21/2021
Found the drive hub is worn causing washer to not spin properly. Ordering hub. ; ordrng 1 W10528947 (Hub) and 1 Sh15 (Shipping)
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Fairport, NY 14450
Steve
Job Details: 05/21/2021
Replaced drive hub for washer not spin gear properly. The washer tested good. ; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM00
Near Pittsford, NY 14534
Dave F
Job Details: 05/21/2021
Unit not cooling . Oil in the evaporator section found the leak . Unit needs compressor and evaporator with UV drier . Ordering parts .; ordrng 1 W10769822 (compressor) and 1 W10858281 (evaporator) and 1 WPW10143759 (drier)
We serviced a
MAYTAG DRYER
Model LDE5914ACE
Near Fairport, NY 14450
Steve
Job Details: 05/21/2021
Found belt broken. Ordering belt. Bringing rollers in case they need to be replaced. ; ordrng 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM01
Near Rochester, NY 14625
Steve
Job Details: 05/21/2021
"Sr#7730808006Found the pantry control was interrupting dc circuit causing no lights, no cool and no fans. Unplugged the control and ordering parts. ; ordrng 1 W11170612 (Harness) and 1 WPW10677119 (Pantry control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS2
Near Pittsford, NY 14534
Dave F
Job Details: 05/21/2021
Bottom of freezer has ice build up. Gaskets are sealing and unit is cooling and running as expected. Spoke with customer about sealing items in the fresh food section . Customer will monitor unit and see if ice build up gets worse .
We serviced a
KITCHENAID OVEN
Model KEBS107SSS04
Near Pittsford, NY 14534
Dave F
Job Details: 05/21/2021
Oven temperature is to low . Sensor is good and reading the room temp . Tested unit in diagnostics. Bake and both broilers turning on . Checked temperatures of oven was around 330 . Calibrated oven up 20 degrees and tested unit was around 350 then . Unit tested good .