Near Rochester, NY 14609
Dave F
Job Details: 05/21/2019
REFRIGERATOR MAYTAG MRT318FZDM00 Refrigerator is blowing warm air . Found the refrigerator is low on refrigerant. Refrigerator would need a evaporator W10836706 and compressor WPW10507886 can get parts covered. Customer with will call maytag ; rqstng P&A on 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
Near Rochester, NY 14612
Dave F
Job Details: 05/20/2019
WASHER KENMORE 110.2613241 "F0E3 and F3E2 water valve thermistor is failing and is not with range . Ordering new water valve W11173597. Found non HE soap told customer not to use that . Ran unit in calibration and auto diagnostics. Passed , filled unit with warm water but was only filling with cold .; ordrng 1 W11173597 (housing)"
Near Henrietta, NY 14467
Dave F
Job Details: 05/20/2019
DISHWASHER KITCHENAID KDFE204ESS4 Replaced wash pump due to no operation. Ran unit in auto diagnostics. Unit tested good .
Near Rochester, NY 14620
Dave F
Job Details: 05/20/2019
DRYER WHIRLPOOL WGD5300VW0 Dryer needs new thermal fuse . Customer has already replaced venting . Quoted customer job . Customer is just having the service call for right now and will decide on the rest of the repair.
Near Rochester, NY 14616
Dave F
Job Details: 05/20/2019
DRYER FRIGIDAIRE n/a Dryer making thumping noises . Found the blower was full of lint . Customer has newer vent . Cleaned blower out . Tested unit . Tested good . Office will resend invoice to customer.
Near Livonia, NY 14487
Dave F
Job Details: 05/20/2019
WASHER WHIRLPOOL WFW92HEFW0 Washer not draining and door was locked . Found the filter to the drain pump was clogged not allowing water to pass through . Removed debris . Tested unit in auto diagnostics.. tested good
Near Webster, NY 14580
Evan
Job Details: 05/18/2019
MICROWAVE WHIRLPOOL WMH32519HT2 Customer stated unit was producing noise when starting unit. Ran test cycle to replicate issue. Discovered that magnetron is failing to run consistently. Capacitor is causing issue not allowing magnetron to start running. Ordering capacitor ; ordrng 1 W10850446 (CAPACITOR )
Near Canandaigua, NY 14424
Dave F
Job Details: 05/18/2019
DISHWASHER KENMORE 665.13213K901 Thermal fuse inside dishwasher had blown . Replaced fuse with w10258275 . Tested unit . Tested good .
Near Canandaigua, NY 14424
Dave F
Job Details: 05/18/2019
WASHER WHIRLPOOL WTW8000BW0 Washer rotor was loose . Bearing is starting to seize tub doesn't not spin as freely as it should . Customer is going to look into buy a new unit . ; dspstn on spec-tagged invntry: 1 W10435302 BEARING and 1 WPW10178988 SENSOR
Near Rochester, NY 14618
Evan
Job Details: 05/18/2019
RANGE GE CGS990SET5SS Customer stated lower oven would not heat. Upon inspection discovered ignitor had cracked. Replaced ignitor Ran test bake cycle Unit tested good ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
Near Rochester, NY 14620
Evan
Job Details: 05/18/2019
DISHWASHER WHIRLPOOL WDT720PADM1 Replacing sump and motor due to unit leaking from diverter on to floor. Replaced sump & motor Ran diagnostic cycle Unit tested good
Near Macedon, NY 14502
Evan
Job Details: 05/18/2019
DISHWASHER WHIRLPOOL WDT720PADM0 Customer stated unit was not dispensing rinse aid into machine and items were coming out wet. Checked for error codes no codes present. Ran test cycle. Detergent door would not open. Replaced dispenser Ran diagnostic cycle Confirmed dispenser was functioning properly Unit tested good
Near Webster, NY 14580
Evan
Job Details: 05/18/2019
DISHWASHER KITCHENAID KDTE104DSS0 Customer stated that unit was running up against cabinet. Upon inspection discovered that unit was not installed properly with mounting clips on side. Reinstalled clips properly and fixed cabinet seal. Unit now shutting as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 W10300924V GASKET
Near Webster, NY 14580
Evan
Job Details: 05/18/2019
RANGE KITCHENAID KSGG700ESS1 Customer stated unit was flashing f8e0 code. Upon inspection discovered that code was for blower fan. Ohmed out fan motor at control looking for 105k unit was not displaying 105k motor had failed Also checked for 5v Dc at control to confirm hall sensor tested good Replaced fan Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 W11107275 BLOWER
Near Webster, NY 14580
Evan
Job Details: 05/18/2019
WASHER WHIRLPOOL MVWB766FW0 Customer stated unit was not filling with hot water. Upon inspection discovered that unit was flashing f3e2 error code (inlet water temp failure) discovered that hot valve is failing to actuate during diagnostic test cycle. Replaced valve.Ran test cycle Unit tested good
Near Rochester, NY 14606
Shaiman
Job Details: 05/18/2019
WASHER MAYTAG MVWB855DC2 "Called customer before arrival, stated the machine is working fine and there is no need to make a visit."
Near Ontario, NY 14519
Dave F
Job Details: 05/18/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 When arriving the refrigerator is now not cooling . Found the freezer was frosted up due to the user interface malfunctioning. Defrosted freezer . Check thermistors in freezer and fresh food . Tested good . Tested heater . Tested good . Check evaporator fan and fan is not turning on ordering new fan WPW10514110 . Found the caster wheel in the left hand side was broken ordering new wheel WPW10515763; rqstng P&A on 1 WPW10514110 (motor evaporator) and 1 WPW10515763 (roller)
Near Rochester, NY 14612
Shaiman
Job Details: 05/18/2019
DRYER KENMORE 110.7002201 Faulty thermal fuse caused unit to not heat. Replaced fuse unit testing good. ; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Rochester, NY 14607
Shaiman
Job Details: 05/18/2019
WASHER FRIGIDAIRE FWT647GH50 "Customer concerned that the water is not draining out completely, water is still present in tub after spin cycle. Filled unit with water then drained. Drain pump seems to be working fine. Inner basket and drive pulls must be replaced. Customer declined further repair."
Near Rochester, NY 14619
Shaiman
Job Details: 05/18/2019
DRYER KENMORE 417.931422 Motor is frozen. Motor should be replaced. Customer declined repair.
Near Henrietta, NY 14467
Shaiman
Job Details: 05/18/2019
WASHER GE GUD27EFFMWW "27, 28, 19, error codes on arrival. Customer concerned about an unusual noise during agitation. No relevant error codes. Tested fill, agitation, drain and spin; then set machine in a normal cycle & observed machine behavior with customer presence. We did not notice any unusual sounds. Could not recreate any issues at time of visit. Unit testing good."
Near Pittsford, NY 14534
Shaiman
Job Details: 05/18/2019
DISHWASHER KITCHENAID KDTE204EPA1 Glass in pump prevented unit from draining. The added stress due to the glass caused pump to run louder than normal. Replaced pump. Unit testing good.
Near Webster, NY 14580
Evan
Job Details: 05/18/2019
WASHER WHIRLPOOL WFW75HEFW0 Customer stated unit was leaking from rear of machine. Upon inspection discovered unit was slowly dripping from drain pump filter. Rubber gasket on filter had come out of channel causing water to slowly drip. Reseated gasket and reinstalled filter Ran multiple test cycles and observed filter housing while unit was draining. Could not replicate issueUnit tested good
Near Fairport, NY 14450
Dave F
Job Details: 05/18/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced fresh food door . Made sure the unit was sealing good . Tested good.
Near Fairport, NY 14450
Dave F
Job Details: 05/18/2019
REFRIGERATOR KITCHENAID KRMF706EBS00 Replaced user interface due to not defrosting. Tested unit . Tested good .
Near Fairport, NY 14450
Dave F
Job Details: 05/18/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced fresh food door . Made sure the unit was sealing good . Tested good.
Near Livonia, NY 14487
Steve
Job Details: 05/18/2019
WASHER MAYTAG MHWE450WW01 Customer complaining of unit not going into highest spin. Tested washer and after cleaning out the clean out on the pump it would not lock. Pushed in all the wire connections at the motor control module and then it locked. Tested washer in drain and spin and it would not go into high spin. The waste needs motor control unit and door latch. ; rqstng P&A on 1 WP8183196 (cntrl-elec) and 1 WP8183270 (latch)
Near Fairport, NY 14450
Dave F
Job Details: 05/18/2019
WASHER MAYTAG MVWB766FW0 "Replaced gearcase due to being loud and grinding . Calibrated unit,. Tested unit in auto diagnostics. Tested good .; dspstn on spec-tagged invntry: 1 W10811956 GEARCASE"
Near Geneseo, NY 14454
Steve
Job Details: 05/18/2019
COOKTOP JENN AIR JGD3430GB00 Replaced spark module for unit sparking all the time. The cook top tested good. Left harness with customer.
Near Honeoye Falls, NY 14472
Steve
Job Details: 05/18/2019
DRYER ELECTROLUX EFME517STT0 Found blower full of lint cause excessive noise. Cleaned out blower of lint and tested. The dryer tests good. The vent is starting to get restricted. Informed customer and they are going to either replace ot clean.
Near Honeoye Falls, NY 14472
Steve
Job Details: 05/18/2019
DRYER MAYTAG MGD6000AW1 Replaced filter and housing for broken housing and deformed screen. Replaced inner door for internal breakage at the hi ge causing door to sag and not close properly. The dryer tested good
Near Pittsford, NY 14534
Steve
Job Details: 05/18/2019
DISHWASHER KITCHENAID KUDS30IXWH9 S23010 I replaced both the top rack adjusters due to falling rack. The dishwasher tested good
Near Pittsford, NY 14534
Steve
Job Details: 05/18/2019
REFRIGERATOR MAYTAG JFC2089HTB Replaced start device for not starting compressor causing a no cool situation. The refrigerator tests good.
Near Honeoye Falls, NY 14472
Steve
Job Details: 05/18/2019
REFRIGERATOR FRIGIDAIRE FPBC2277RFA Replaced freezer thermistor for incorrect measurements sent to co trol causing over freezing. The customer is going to monitor. Replaced ice maker for broken thermister and defrosted ice maker area for over frosting.
Near Caledonia, NY 14423
Steve
Job Details: 05/18/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced main light in fresh food section for shorted light causing all the lights to not work. The lights tested good.
Near Piffard, NY 14533
Steve
Job Details: 05/18/2019
WASHER WHIRLPOOL WTW4855HW1 The agitator came off and separated. Reassembled agitator and put lock tight on bolt. The washer tested good.
Near Spencerport, NY 14559
Dave L
Job Details: 05/18/2019
OVEN WHIRLPOOL MER6600FW2 Checked unit for long cook times. 244vac to terminal block. Oven and cooktop heating as expected.
Near Rochester, NY 14617
Dave L
Job Details: 05/18/2019
REFRIGERATOR GE GFSS2KEXA Replaced start device due to unit not cooling.
Near Webster, NY 14580
Dave L
Job Details: 05/18/2019
REFRIGERATOR KITCHENAID KSC23C8EYY02 "Found that the unit was leaking from a bad solder joint at the fresh food evaporator from when county wide had replaced it. Changed filter drier, repaired joint and recharged. Unit began cooling. Found that copper waterline is badly linked from a poor installation. Recommending that the customer shut off the water supply to the refrigerator unit a repair can be made by a licensed plumber. ; used 1 WPW10143759 (DRIER-UV DYE) from stock"
Near Webster, NY 14580
Dave L
Job Details: 05/18/2019
REFRIGERATOR MAYTAG MFI2569VEQ1 Replaced failing start relay. Customer to monitor
Near Rochester, NY 14625
Dave L
Job Details: 05/18/2019
REFRIGERATOR KITCHENAID KFCO22EVBL5 Found open valve coil to icemaker. Replaced valve. Did not charge extra labor due to continuing issue. ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
Near Mount Morris, NY 14510
Steve
Job Details: 05/18/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Found the refrigerator has a low charge. Replaced dye drier and recharged for low charge. The refrigerator tests good.
Near Rochester, NY 14624
Dave L
Job Details: 05/18/2019
MICROWAVE WHIRLPOOL UMV1160CB3 Replaced door.
Near Rochester, NY 14624
Dave L
Job Details: 05/18/2019
DRYER WHIRLPOOL WED4850HW0 Installed drum and felt seal.
Near Fairport, NY 14450
Dave F
Job Details: 05/18/2019
MICROWAVE MAYTAG MMV4206FZ2 Display panel is not coming on needs new display . Replaced with W11114727 also replaced inter lock with W11244490 parts covered S61361. Charged service call and labor .; used 1 W11244490 (INTERLOCK) from stock
Near Farmington, NY 14425
Dave F
Job Details: 05/18/2019
DRYER MAYTAG MEDB755DW2 Replaced thermal fuse due to no heat. Tested unit . Tested good . Advised customer to clean the vent .
Near Rochester, NY 14606
Shaiman
Job Details: 05/18/2019
WASHER MAYTAG MVWB855DC2 "Called customer before arrival, stated the machine is working fine and there is no need to make a visit."
Near Rochester, NY 14618
Steve
Job Details: 05/17/2019
RANGE KITCHENAID KSGB900ESS0 Part came with a dent on top. Ordering another console. Ordering knob for discoloration. ; ordrng 1 W10872668 (knob) and 1 W10913685 (panl-cntrl)
Near Henrietta, NY 14467
Shaiman
Job Details: 05/17/2019
RANGE KENMORE 790.908326 Installed gliders. Testing good
Near Livonia, NY 14487
Steve
Job Details: 05/17/2019
DRYER MAYTAG MGD6000AW1 Replaced filter housing for missing flaps and springs. The dryer tested good.
Near Rush, NY 14543
Steve
Job Details: 05/17/2019
RANGE AMANA AGR6603SFS1 Replaced orifice holder and valve for delayed lighting. The burner tested good.
Near Rochester, NY 14609
Steve
Job Details: 05/17/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Found the refrigerator is not cooling. The compressor does not start right away after unplugging and plugging back in. Once it starts rinning the compressor becomes hot to the touch. Ordering compressor. ; ordrng 1 W10507884 (compressor)
Near Rochester, NY 14610
Dave F
Job Details: 05/17/2019
VAN FORD TRANSIT CONNECT Wheel bearing . LF ball joint . Brakes . Replaced
Near Rochester, NY 14610
Dave F
Job Details: 05/17/2019
DISHWASHER MAYTAG MDB8959SFZ4 F5E1 error code door switch door stuck open error code .found the hidge for the door had fallen off the mount on the right side . Removed door panel and hinge . Reseated hinge . Put unit . Back together. Tested unit in auto diagnostics. Tested good
Near Webster, NY 14580
Steve
Job Details: 05/17/2019
REFRIGERATOR MAYTAG MFI2570FEW01 Found damper not closing causing cold temps in fresh food section. Ordering damper. The dual water valve was very noisy when ice maker called for water. Ordering valve. ; ordrng 1 W11043013 (valve) and 1 WPW10196393 (damper control assy)
Near Hilton, NY 14468
Dave L
Job Details: 05/17/2019
RANGE WHIRLPOOL KSEG700EBS1 Replace cooktop due to cosmetic damage.
Near Rochester, NY 14610
Dave F
Job Details: 05/17/2019
REFRIGERATOR GE TNS22PRCBLBS Icemaker bucket was not put back in correctly. Removed icemaker bucket . Reinserted tested unit tested good .
Near Rochester, NY 14606
Dave L
Job Details: 05/17/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced stuck evaporator fan motor. Unit tested good.
Near Rochester, NY 14612
Dave L
Job Details: 05/17/2019
REFRIGERATOR WHIRLPOOL WRF532SMHV00 Replaced jazz board due to defrost issue.
Near Rochester, NY 14624
Dave L
Job Details: 05/17/2019
REFRIGERATOR KITCHENAID KSC24C8EYB02 Found a clogged RC defrost drain line causing a leak in the fresh food compartment. Cleared drain. Customer to monitor.
Near Fairport, NY 14450
Evan
Job Details: 05/17/2019
OVEN KENMORE 790.4843801 Customer stated that as soon as unit was getting to 350 degrees temperature would instantly start dropping. And never rise back up to 350. Preheated unit to 350 with thermocouple inside oven. Monitored temp up to 350. As soon as unit hit 350 temperature began to drop and never came back up. Temperature sensor is failing to sense when temperature reaches low temp to turn element back on. Ordering temp sensor ; ordrng 1 316217002 (TEMP SENSOR)
Near Webster, NY 14580
Steve
Job Details: 05/17/2019
OVEN-MW COMBO WHIRLPOOL WOC75EC0HS00 Replaced user interface for erratic operation. The user interface worked as expected.
Near Phelps, NY 14532
Evan
Job Details: 05/17/2019
WASHER MAYTAG MVWC565FW1 "Customer stated unit was not finishing cycle would get stuck on wash. Checked for error codes unit was displaying 2 codes f8e1 long fill and f5e2 lid lock fault. Ran test cycle latch seemed to preform as it should during cycle but would not lock on normal cycle. Also discovered that cold valve was failing to actuate during fill portion of cycle. Replaced latch Ordering water valve ; ordrng 1 W11038689 (WATER VALVE), used 1 W11307244 (LATCH) from stock"
Near Webster, NY 14580
Steve
Job Details: 05/17/2019
OVEN KITCHENAID KEBK206SSS02 Replaced broiler for broken broiler. Tested heat and calibrated oven.
Near Rochester, NY 14622
Steve
Job Details: 05/17/2019
WASHER WHIRLPOOL WTW4616FW2 Replaced agitator for clothing getting stuck under agitator. The washer tested good.
Near Rochester, NY 14618
Steve
Job Details: 05/17/2019
WASHER MAYTAG MHWE301YW00 The tripod on back of basket is broken broken. The washer needs a basket and outer tub. The cost of repair will otutweigh the cost of new machine.
Near Pittsford, NY 14534
Steve
Job Details: 05/17/2019
RANGE FRIGIDAIRE LGGF3042KFJ Replaced main control and o erlay for persistent runaway temps. The range tested good.
Near Penfield, NY 14526
Evan
Job Details: 05/17/2019
DRYER MAYTAG MED8200FW1 Replacing power cord due to old cord failing to send full 240v to unit. Only using 1 cord. Replaced cord ran test cycle unit tested good Cord is ATEC warranty
Near Pittsford, NY 14534
Evan
Job Details: 05/17/2019
MICROWAVE KITCHENAID KMCS1016GSS0 Customer stated that door would not open. Upon inspection discovered that door latch was sticking causing unit not to open. Could not find parts breakdown for unit. Called tech line to confirm that unit was not serviceable. Tech line stated that unit is not serviceable due to being countertop model.
Near Victor, NY 14564
Evan
Job Details: 05/17/2019
RANGE WHIRLPOOL WFG975H0HV0 Replacing oven door glass due to old glass breaking. Replaced glass Unit tested good
Near Macedon, NY 14502
Evan
Job Details: 05/17/2019
DISHWASHER KITCHENAID KDTE234GBS0 Replacing dispenser due to spring inside old dispenser breaking causing unit not to open or close. Replaced dispenser Unit tested good
Near Albion, NY 14411
Dave L
Job Details: 05/17/2019
RANGE MAYTAG MGR675EDS Right front burner is not attached correctly. Ordering orifice holders.; ordrng 3 WP74007961 (holder- or)s and 1 WP7527P021 (ORIFICE HOLDER)
Near Henrietta, NY 14467
Shaiman
Job Details: 05/17/2019
RANGE KENMORE 790.9414431 Customer did not know how to turn on self clean. Unit tested good.
Near Penfield, NY 14526
Dave F
Job Details: 05/17/2019
REFRIGERATOR WHIRLPOOL GSS26C4XXB03 30 in freshfood section and -4 in freezer temperatures on unit were to low . -5 freezer and 35 refrigerator . Tested RC thermistor and D.C. Thermistor both tested good . Adjusted the temperatures to the recommended. Customer will monitor.
Near Rochester, NY 14626
Dave L
Job Details: 05/17/2019
DRYER MAYTAG MEDC215EW1 Replaced broken handle.; dspstn on spec-tagged invntry: 1 W10861225 HANDLE
Near Spencerport, NY 14559
Dave L
Job Details: 05/17/2019
WASHER MAYTAG MHW7000XW Replaced motor control due to u it not spinning. Unit tested good.
Near Fairport, NY 14450
Dave F
Job Details: 05/17/2019
DISHWASHER WHIRLPOOL WDT710PAYH4 Replaced heating element due to being broken and having no heat. Tested unit in auto diagnostics. Tested good .
Near Henrietta, NY 14467
Shaiman
Job Details: 05/17/2019
OVEN FRIGIDAIRE 790.908326 "No continuity at bake element. Replaced element, still not working. Replacing control. ; ordrng 1 316220711 (overlay) and 1 316455420 (clock/timer)"
Near Henrietta, NY 14467
Shaiman
Job Details: 05/17/2019
RANGE KENMORE 790.908346 Replaced overlay. Testing good.
Near Phelps, NY 14532
Evan
Job Details: 05/17/2019
DISHWASHER MAYTAG MDB4949SHZ0 Customer stated unit was not cleaning dishes. Upon inspection discovered that unit was displaying 2 error codes 4-3 (wash motor not running) and 7-1 (no heat ) Replaced sump and motor Ran test cycle Unit tested good
Near Canandaigua, NY 14424
Dave F
Job Details: 05/17/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Refrigerator temperatures and freezer temperatures are good . Within proper range . Found the handles were loose on the the freezer and refrigerator. Tested unit .tested good .
Near Albion, NY 14411
Dave L
Job Details: 05/17/2019
REFRIGERATOR WHIRLPOOL WRF555SDHB00 Unit was not cooling well due to compressor going off on its overload. Removed debris from around fan and cleaned condenser. Tested cooling in diagnostics. Unit developing frost pattern. Temps were in the low teens on arrival due to unit being in defrost. Tightened freezer door handle.
Near Albion, NY 14411
Dave L
Job Details: 05/17/2019
WASHER MAYTAG MVWX655DW0 Unit was not draining due to a blacked in the impeller housing. Moved bobby pin from pump.
Near Dansville, NY 14437
Steve
Job Details: 05/17/2019
REFRIGERATOR WHIRLPOOL GI6FARXXB07 Customer had no ice on arrival. Tested ice maker and fou d the black plug on the front of maker was loose. Cycled ice maker manually and it worked as expected. The freezer temp was -5. Adjusted to -2 the ice maker tests good. Customer to monitor.
Near Phelps, NY 14532
Evan
Job Details: 05/17/2019
WASHER MAYTAG MVWC555DW1 Customer stated unit was moving violently while in spin. Upon inspection discovered that drive hub had cracked in half causing issue. Replaced drive hub Ran test cycleRan unit on high spin for customer unit tested good; used 1 W10528947 (HUB) from stock
Near Geneva, NY 14456
Evan
Job Details: 05/17/2019
DISHWASHER WHIRLPOOL WDT780SAEM2 Customer stated top rack was falling due to wheels coming off adjustersReplacing adjusters due to old adjusters wheels falling off causing rack to fall. Replaced adjusters Unit tested good ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
Near West Henrietta, NY 14586
Shaiman
Job Details: 05/17/2019
WASHER AMANA NED4655EW1 Could not recreate any issues. Unit testing good.
Near Canandaigua, NY 14424
Dave F
Job Details: 05/16/2019
DISHWASHER KITCHENAID KUDC10IXWH1 Replaced bottom rack wheels for falling off . Ran unit in auto diagnostics. Unit tested good .
Near Pittsford, NY 14534
Evan
Job Details: 05/16/2019
WASHER WHIRLPOOL WFW92HEFW0 Customer stated unit was making noise while in spin. Upon inspection checked for error codes no codes were present. Ran test cycle. Could hear noise customer was referring to. Discovered that rotor cover bolt was loose for motor. This was causing noise. Tightened bolt Ran test cycle Unit tested good
Near Fairport, NY 14450
Evan
Job Details: 05/16/2019
MICROWAVE WHIRLPOOL WMH31017FW0 Customer stated unit was still running while door was open. Upon inspection discovered interlock switches were failing. Replaced interlock switches Ran test cycle Unit tested gold ; dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK
Near Pittsford, NY 14534
Evan
Job Details: 05/16/2019
WASHER MAYTAG MVWB865GW0 Customer stated unit was not agitating properly and was causing items to bunch up. Checked for error codes. No codes present. Ran diagnostic cycle. Unit completed cycle as it should. Customer took pictures of load while in machine to show tech items that were bunching up. Tub had little to no water inside machine.Spoke with customer about proper loading and cycle selection to ensure unit is getting proper amount of water for each load. Unit itself tested good
Near Pittsford, NY 14534
Evan
Job Details: 05/16/2019
COOKTOP GE JP350B0C1BB Customer stated burner switch was loose. Upon inspection discovered that switch had come un clipped causing switch not to work correctly. Was able to reassemble switch. Ran test cycle unit tested good
Near Fairport, NY 14450
Evan
Job Details: 05/16/2019
WASHER WHIRLPOOL WTW7000DW3 Customer stated unit was filling very slowly flashing LF (long fill) error code. Checked for other codes unit was also showing f3e2 (inlet water temp) suspecting that water valve is failing. Ran test cycle Unit was not filling during fill portion of cycle. Replaced water valve Ran test cycle again Unit filled and completed cycle as it should Unit tested good
Near Hilton, NY 14468
Dave L
Job Details: 05/16/2019
REFRIGERATOR AMANA ABB1921BRM00 Unit was leaking due to a clogged drain tube. Replaced drain tube with kit. Customer to monitor.
Near Rush, NY 14543
Steve
Job Details: 05/16/2019
WASHER MAYTAG MHW5500FW1 Unlocked and reset the washer due to pump stuck on preventing customer from retrieving clothing.
Near Rochester, NY 14610
Steve
Job Details: 05/16/2019
REFRIGERATOR GE PTS22SHRARBS Replaced defrost heater for not going into defrost. The customer is goi g to monitor.
Near Ontario, NY 14519
Dave F
Job Details: 05/16/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 User interface is malfunctioning. No really responding to commands and customer said that it was making random noises like it was pushing buttons. Ordering user interface W10864261 . Tighten handles on refrigerator for being loose .; rqstng P&A on 1 W10864261 (cntrl-elec)
Near Webster, NY 14580
Dave F
Job Details: 05/16/2019
REFRIGERATOR MAYTAG MFI2569VEQ1 Refrigerator not cooling . Found the compressor isn't turning on every time . Found the start device is failing . Ordering new start device WPW10197428; ordrng 1 WPW10197428 (start relay)
Near Rochester, NY 14620
Steve
Job Details: 05/16/2019
DISHWASHER WHIRLPOOL DU1030XTXS0 Removed console and adjusted latch. Also adjusted strike for door not closing. The door is working as expected.
Near Rochester, NY 14617
Steve
Job Details: 05/16/2019
WASHER MAYTAG MVWC565FW1 Found the console had had power but would not respond. Removed connections on control and reconnected. The console is now working. The washer passed all tests in diagnostics.