We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Syracuse, NY 13203
Chuck G
Job Details: 12/14/2023
"Removed ice from evaporator with steamer. Replaced harness, evap motor, blade and thermistor. Unit tested good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Syracuse, NY 13215
Chuck G
Job Details: 12/14/2023
Replaced door and badge. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Fayetteville, NY 13066
Chuck G
Job Details: 12/14/2023
Customer stated that unit is filling and draining but not washing. Error code F4E3-motor not running. Unit needs a sump assembly. Ordering sump assembly W11025157; ordrng 1 W11025157 (Sump assembly)
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Manlius, NY 13104
Chuck G
Job Details: 12/14/2023
"Customer stated that unit is not heating. After inspecting unit i found that the screw & nut was missing holding L3 to the terminal block, located screw & nut behind back panel- installed nut & screw to L3. Tested unit and unit tested good"
We serviced a
AMANA RANGE
Model ACR4303MFB7
Near Rochester, NY 14621
James
Job Details: 12/13/2023
Replaced control and tested. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Rochester, NY 14618
Andres V
Job Details: 12/13/2023
"Unit was sitting on a drain cover that was higher then the ground and unit was hitting it causing it to damaged the cover, motor pulley and belt. ; ordrng 1 W11497303 (Motor) and 1 W11239857 (Belt) and 1 W11409708 (Cover)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Rochester, NY 14626
Dave L
Job Details: 12/13/2023
Replaced valve and retested. Error did not return.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Jordan, NY 13080
Chuck G
Job Details: 12/13/2023
Customer stated that there are rust spots on both freezer and fresh food doors. Verified issue. I replaced both doors. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Syracuse, NY 13219
Chuck G
Job Details: 12/13/2023
"Customer stated that unit is displaying a PO error code twice a week. After inspecting unit i found that the drawer UI had some corrosion, replaced UI. I went throw diagnostics and tested valves, IM, fans and compressor-i could not duplicate the issue. I confirmed that the drawer harness and outlet tested good. I could not confirm the breaker in the panel box, i explained to the customer that he might want to have the breaker tested as something is interrupting the power going to control. Customer will monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Syracuse, NY 13224
Chuck G
Job Details: 12/13/2023
Ice bin door switch tested bad. Replaced door switch. IM cycled as intended. Unit tested good ; used 1 W11384469 (Switch) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near East Syracuse, NY 13057
Chuck G
Job Details: 12/13/2023
Customer stated that unit is not heating. Error code F2-shorted key. After inspecting unit i found that the unit needs a new control. Ordering control W11126814; ordrng 1 W11126814 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14608
Andres V
Job Details: 12/13/2023
Replaced ice maker on unit. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Manlius, NY 13104
Chuck G
Job Details: 12/13/2023
"Customer stated that the units left hand door is not closing. After inspecting the unit i found that the right door was causing resistance against the left door, i adjusted feet to level unit. Bottom grill is missing on unit. Ordering grill WPW10637671. ; ordrng 1 WPW10637671 (Grill)"
We serviced a
JENN AIR OVEN
Model JJW2830IL01
Near Manlius, NY 13104
Chuck G
Job Details: 12/13/2023
Customer stated that bottom oven is locked. Error code F2E1-stuck key. After inspecting unit i was able to unlock door in diagnostics. I then tested unit by running a bake cycle in which the unit operated as intended. I tested fans in diagnostics-fans tested good. Unit tested good
We serviced a
AMANA DRYER
Model NED4655EW1
Near Brockport, NY 14420
Dave L
Job Details: 12/13/2023
Found belt disconnected. Reinstalled drive belt.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Macedon, NY 14502
Andres V
Job Details: 12/13/2023
Helped James with sealed system
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVB00
Near Rochester, NY 14624
Dave L
Job Details: 12/13/2023
Replaced restricted filter housing tests ok ; used 1 Sh15 (Sh) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Rochester, NY 14624
Dave L
Job Details: 12/13/2023
Filter housing is not locking into filter. Ordering housing. ; ordrng 1 W11162041 (Housing)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Rochester, NY 14619
Dave L
Job Details: 12/13/2023
"Replaced hoses and drain pump due to unit not draining. Tests ok. ; used 1 Sh15 (Sh), and 1 W10876537 (Pump) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Rochester, NY 14611
Dave L
Job Details: 12/13/2023
Replaced block. Customer has not repaired electrical feed to unit. Left breaker off. Unit can not be used until an electrician repairs feed.
We serviced a
GE REFRIGERATOR
Model PVD28BYNCFS
Near Cayuga, NY 13034
Chuck G
Job Details: 12/13/2023
After further inspection i discovered that the noise that the customer is hearing is refrigerant running through the lines in the liner when the compressor is running on high speed. I explained to the customer that this is internal. Unit tested good
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14620
Dave L
Job Details: 12/13/2023
Replaced valve due to stuck solenoid
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ0
Near Ontario, NY 14519
James
Job Details: 12/13/2023
Unit not starting. Door switch broken. Byoassed switch and tested. Motor bearing siezed. Door switch nla. Customer going to repair switch themselves. Need motor. ; ordrng 1 279787 (Motor) and 1 Sh15 and 1 WP697772 (Blower wheel)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Webster, NY 14580
James
Job Details: 12/13/2023
Unit is louder than it was when new. Tested unit and wash motor is intermittently vibrating. Need pump assembly and insulation. ; ordrng 1 W11673297 (Insulation) and 1 W11460946 (Pump)
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC3
Near Macedon, NY 14502
Andres V
Job Details: 12/13/2023
Called techlineto ask what could be causing this issue. did a test on motor start windings and found them out of spec. SR 7738015974; ordrng 1 W11549461 (Motor)
We serviced a
KENMORE REFRIGERATOR
Model ="596.72383411"
Near Rochester, NY 14617
Dave L
Job Details: 12/13/2023
Freezer door was frozen shut. Freed door with steamer and adjusted closures. Verified defrost drain.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH53521HZ06
Near Pittsford, NY 14534
Andres V
Job Details: 12/13/2023
Customer got new identical bulb to the original one but light now won't turn off UI panel says it's off but stays on. Reccomend replacing the control board ; ordrng 1 WMH53521HZ06 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Auburn, NY 13021
Chuck G
Job Details: 12/13/2023
Customer stated that top rack is falling out of tracks. Verified issue. Replaced square trade provided rack adjuster kit. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM02
Near Penfield, NY 14526
James
Job Details: 12/13/2023
Unit not cooling ff section. Freezer frozen over. Tested diagnostics. Screw loose in rh rail making door not seal. Tightened screw and removed ice. Unit functions properly.
We serviced a
GE WASHER
Model PTW600BSR1WS
Near Pittsford, NY 14534
Andres V
Job Details: 12/13/2023
Replaced the tub ring on unit. Put unit back in place and made sure it was leveled so it did not shake around.
We serviced a
WHIRLPOOL COOKTOP
Model KSGG700EBS2
Near Pittsford, NY 14534
Andres V
Job Details: 12/13/2023
Replaced the UI ribbon on unit. Tested touchpad. Unit is responding to commands.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Pittsford, NY 14534
Andres V
Job Details: 12/13/2023
Customer showed me a video of unit on medium spin speed and it was shaking excessively. I reccomend replacing tub and control. ; ordrng 1 W11460604 (Tub) and 1 W11550649 (ACU)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Rochester, NY 14626
Dave L
Job Details: 12/13/2023
Replaced shorted deli control tests ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Webster, NY 14580
James
Job Details: 12/13/2023
Unit droning with freezer fan on. Problem with freezer fan. Called techline. Was on hold for 30 minutes and couldn't get through. ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED9600TWO
Near Rochester, NY 14618
James
Job Details: 12/13/2023
"Unit loud during cycle. Idler worn. Replaced dryer repair kit and tested. One year warranty on repair. Concern with amana refrigerator noise. Couldn't replicate noise suspect its the icemaker. Customer is to monitor. 30 days warranty on sc ; used 1 4392067 (Kit), and 1 Sh15 from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Irondequoit, NY 14609
James
Job Details: 12/13/2023
Unit shakes and walking away from the wall. Customer doesn't want any more repairs. Called techline and documented sr7738010937. Customer is to contact customer service.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Brockport, NY 14420
Dave L
Job Details: 12/11/2023
Filter was hitting lower spray arm due to metal debris getting stuck in housing. Tests ok
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Rochester, NY 14612
Dave L
Job Details: 12/11/2023
Replaced co trim and left rear shock due to excessive shaking. Washer tests normally.
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Rochester, NY 14612
Dave L
Job Details: 12/11/2023
Found loose agitator causing garments to get caught underneath. Removed agitator and removed items.. reinstalled agitator tightly. Tests ok. P
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Rochester, NY 14616
Dave L
Job Details: 12/11/2023
Unit not defrosting. Heater connection open. Repaired connection to defrost heater.tests ok
We serviced a
KENMORE RANGE
Model ="79074233314"
Near Rochester, NY 14616
Dave L
Job Details: 12/11/2023
Replaced open bake Ignitor. Unit tests ok. ; used 1 12400035 (IGNITOR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYBL2
Near Rochester, NY 14624
Dave L
Job Details: 12/11/2023
Customer stated auger energizes and dispenses ice on its own every 4 min. Was unable to recreate. Checked paddle switch and harness. If issue continues order W10353846
We serviced a
KITCHENAID COOKTOP
Model KFGG504KPS3
Near Rochester, NY 14624
Dave L
Job Details: 12/11/2023
Replaced bezel hinge and seal due to poor sealing of oven door damaging knobs and bezels. Tests ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Rochester, NY 14619
Dave L
Job Details: 12/11/2023
Unit was resting on center on the frame due to the floor bowing in the middle. This is causing a vibration. Customer will have the have the unit shimmed or the flow leveled.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Farmington, NY 14425
Andres V
Job Details: 12/11/2023
Help James replace compressor.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Rochester, NY 14606
Dave L
Job Details: 12/11/2023
Replaced damaged drive belt and tightened cam pulley. Calibrated and tested unit. Tests ok. ; used 1 W11239857 (Belt) from stock
We serviced a
GE WASHER
Model GTW465ASN9WW
Near Rochester, NY 14626
Dave L
Job Details: 12/11/2023
Replaced control and valve due to valve energizing on its own. Customer to monitor
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Farmington, NY 14425
Andres V
Job Details: 12/11/2023
Unit was leaking from water valve. I disconnected water line cleaned out threads and reinstalled it. Turned water back on and started a cycle while i watched for leaks. Unit is no longer leaking.n
We serviced a
GE RANGE
Model PTS7000SN3SS
Near Victor, NY 14564
Andres V
Job Details: 12/11/2023
"Installed new UI panel, powered unit on. Panel comes on now and is responding to commands."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Palmyra, NY 14522
Andres V
Job Details: 12/11/2023
I installed new suspension rods on unit then calibrated it and ran a diag cycle. Unit no longer shakes excessively; dspstn on spec-tagged invntry: 1 W11130362 SUSPENSION
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Pittsford, NY 14534
Andres V
Job Details: 12/11/2023
"Found noise to be coming from the blower, blower has a crack that's causing sound. ; ordrng 1 WP697772 (Blower)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Farmington, NY 14425
James
Job Details: 12/11/2023
Replaced compressor and pulled down to 380 microns. Unit began cooling when plugged in. ; dspstn on spec-tagged invntry: 1 W11504445 COUPLER BR 5X4 and 1 W11506635 VALVE 1/4
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC4
Near Rochester, NY 14612
Dave L
Job Details: 12/11/2023
"Lid is cracked at the hinge. Ordering lid. Customer paid in full; ordrng 1 W11102314 (Lid), used 1 Sh15 (Sh) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KEMS308SSS00
Near Fairport, NY 14450
James
Job Details: 12/11/2023
Replaced magnetron and repaired terminal to thermostat. Tested unit successfully. One year warranty on repair.
We serviced a
WHIRLPOOL OVEN
Model n/a
Near Rochester, NY 14605
James
Job Details: 12/11/2023
Customer said that store swapped out oven with new one.
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Rochester, NY 14607
James
Job Details: 12/11/2023
Replaced ui and tested successfully.
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Webster, NY 14580
James
Job Details: 12/11/2023
Replaced suspension and leveled feet. Calibrated and tested drain and spin successfully. ; dspstn on spec-tagged invntry: 1 W11396716 SUSPENSION
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Rochester, NY 14612
Dave L
Job Details: 12/11/2023
Timer knob has split preventing use. Timer hard to turn. Ordering knob and timer ; ordrng 1 W11677925 (Knob) and 1 W11685947 (Timer) and 2 W11625514 (Knob)s
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Rochester, NY 14618
Andres V
Job Details: 12/11/2023
Unit had error code F9E1 for no drain. I hit cancel button and unit drain fine. I then ran a diag cycle successfully. Checked flow of water draining and it had good pressure. Could not find a blockage customer is to use like normal and monitor. ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN
We serviced a
KITCHENAID OVEN
Model KEBS277SBL04
Near Webster, NY 14580
James
Job Details: 12/11/2023
Replaced appliance manager and tested both ovens. Bake and broil elements functioning. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2258FEZ05
Near Webster, NY 14580
James
Job Details: 12/11/2023
Rh gasket damaged. Replaced gasket and molded with heat gun.
We serviced a
KENMORE DRYER
Model ="110.68082701"
Near Rochester, NY 14610
Andres V
Job Details: 12/11/2023
Unit needs a new blower motor control but part is NLA.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Manlius, NY 13104
Chuck G
Job Details: 12/11/2023
Replaced control and console. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
JENN AIR OVEN
Model JGRP436WP01
Near Manlius, NY 13104
Chuck G
Job Details: 12/11/2023
"Customer stated that UI is not responding to commands. After inspecting unit i found that the Unit needs a UI control. Ordering UI WPW10464535; ordrng 1 WPW10464535 (UI), used 1 SH15 (Shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Fayetteville, NY 13066
Chuck G
Job Details: 12/11/2023
"Customer stated that unit is not starting a cycle, not filling with water. No codes. Ran a diagnostic cycle in which the unit operated as intended. I calibrated unit. I had the customer start a normal cycle in which the unit started the cycle as intended. I explained to the customer about the two step authentication, how to load the unit, cycle selection and how much HE detergent to use. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Fayetteville, NY 13066
Chuck G
Job Details: 12/11/2023
Customer stated that the lid of the unit is broken. After inspection of the unit i discovered that the lid is cracked at the hinge. Unit needs a new lid. I quoted customer for repair but they declined.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Fayetteville, NY 13066
Chuck G
Job Details: 12/11/2023
Replaced SS panel. Unit tested good
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Camillus, NY 13031
Chuck G
Job Details: 12/11/2023
Replaced both inverter control and and power supply control. Upon testing the unit the F5E1 codes reappeared. Found the issue to be with the inverter filter control. Ordering filter control W11398764; ordrng 1 W11398764 (Filter control)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW07
Near Marcellus, NY 13108
Chuck G
Job Details: 12/11/2023
"Customer stated that unit is not cooling. After inspecting unit i found that the compressor is drawing .33 amps indicating a SS leak. Ordering evap W11572047, compressor W11547313 and lokrings ; ordrng 1 W11572047 (Evaporator) and 1 W11504450 (4/1.8) and 1 W11504420 (8/6 evap) and 1 W11547313 (Compressor) and 1 W11504420 (8/6) and 1 W11504431 (7/5) and 2 W11506622 (6.35)s and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Clay, NY 13088
Chuck G
Job Details: 12/11/2023
Customer stated that unit is throwing a PO and the freezer evap fan is making a noise. After inspecting unit i found that the issue is with the evap fan. Ordering fan/harness W11661931 and control W11556912; ordrng 1 W11661931 (Fan/harness) and 1 W11556912 (Control)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Greece, NY 14626
Dave L
Job Details: 12/07/2023
"Replaced basket, Gearcase, pump and hose. Tests ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Rochester, NY 14609
James
Job Details: 12/07/2023
Replaced control and tested normal cycle. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Salina, NY 13090
Chuck G
Job Details: 12/07/2023
Replaced harness and compressor. Vacuumed unit down to 380 microns. Charged unit with grams of R600. Evap has a full frost pattern. I explained to the customer to give the unit 24 hours to get to temp. Unit tested good
We serviced a
KITCHENAID COOKTOP
Model KICU509XBL00
Near Pittsford, NY 14534
James
Job Details: 12/07/2023
Unit not powering on. 240v to unit. Need control and ui. Control is no longer available.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Farmington, NY 14425
James
Job Details: 12/07/2023
Replaced vent assembly. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11545290 DEFLECTOR
We serviced a
GE WASHER
Model GTW465ASN9WW
Near Rochester, NY 14626
Dave L
Job Details: 12/07/2023
Water valve energizes on its own intermittently. Ordering valve and control. ; ordrng 1 WH13X26535 (Valve) and 1 WH22X35597 (Control)
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS05
Near Rochester, NY 14626
Dave L
Job Details: 12/07/2023
Adjusted lower convect fan until noise went away.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Rochester, NY 14612
Dave L
Job Details: 12/07/2023
Replaced water valve and removed ice from freezer air returns. Customer to monitor for ice after 24 hours
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Rochester, NY 14612
Dave L
Job Details: 12/07/2023
Address given wasnt the location of the product. 225 penhurst st. Rescheduled ; schdld next appmnt for 12/11 MON !
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Rochester, NY 14612
Dave L
Job Details: 12/07/2023
Unit would not spin out due to spin speed set to off. Small leak at door due to bellow spring detached. Secured bellow spring.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hamlin, NY 14464
Dave L
Job Details: 12/07/2023
Replaced slipping drive belt and cleaned cam pulley. Tested ok; used 1 WPW10006384 (BELT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Rochester, NY 14618
Andres V
Job Details: 12/07/2023
I replaced the soap dispenser on unit. Unit is working properly. ; dspstn on spec-tagged invntry: 2 W10861000 DISPENSER
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Hamlin, NY 14464
Dave L
Job Details: 12/07/2023
Tub is broken at block. Customer is going to replace.
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Pittsford, NY 14534
Andres V
Job Details: 12/07/2023
"Customer had turned off heating and did not notice, she also brought up that unit was not drying correctly on a sense cycle. Found the humidity dry sensor harness has a broken wire. ; ordrng 1 WPW10298258 (Harness sensor)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Brockport, NY 14420
Dave L
Job Details: 12/07/2023
Replaced bezel that was preventing use of faucet . Tests ok.
We serviced a
ROPER DRYER
Model RED4640VQ1
Near Fairport, NY 14450
Andres V
Job Details: 12/07/2023
"Rollers where squeaking. I used a repair kit to replace the rollers, belt and idler pulley. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Fairport, NY 14450
Andres V
Job Details: 12/07/2023
"Found rollers to be squeaking. I used a repair kit to replace rollers,belt and idler pulley. Tested unit, no longer makes noise. ; used 1 4392065 (Repair kit) from stock"
We serviced a
KITCHENAID FREEZER
Model KRMF706EBS01
Near Bloomfield, NY 14469
James
Job Details: 12/07/2023
Led shorted. S191AQ Replaced lf ff ceiling led and all leds began functioning. ; used 1 W11601310 (Led) from stock
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Macedon, NY 14502
Andres V
Job Details: 12/07/2023
"Unit is having a sealed system issue, the sides of the unit are hotter the usual. Theirs also what seems to be R600 leaking in the back and one of the lines is covered in frost. ; schdld next appmnt for 12/13 WED ! , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Macedon, NY 14502
Andres V
Job Details: 12/07/2023
Customer had question about how loud fan was I informed him that is normal operating noise. He also had a squeaky fresh food door. I lubricated it so noise is no longer there.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH53521HZ06
Near Pittsford, NY 14534
Andres V
Job Details: 12/07/2023
"Found pinched wire between light cover and unit base. I adjusted wire, light now stays on.; dspstn on spec-tagged invntry: 1 W10727360 SWITCH - 1/4' and 1 W11244490 INTERLOCK"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Clay, NY 13090
Chuck G
Job Details: 12/07/2023
"Customer stated that unit is still making a sound during the last minute of spin. No codes. After inspecting unit i found that the rotor bolt was missing, i located bolt on floor , then applied loctite to bolt and installed. I calibrated unit and ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near East Syracuse, NY 13057
Chuck G
Job Details: 12/07/2023
"Replaced electrode, tubing assembly, burner and burner cap. Unit tested good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Pittsford, NY 14534
Andres V
Job Details: 12/07/2023
"Freezer temp was 1 deegree, Ice maker fan is working. Ice maker had ice in it but did not cycle. I checked error codes found E5 for thermistor issue. Unit does harvest and fills. Ordering new ice maker.; ordrng 1 W11658802 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14608
Andres V
Job Details: 12/07/2023
When I got to home unit had produced not ice. I then took off ice bin and inspected ice maker while doing that ice maker started to cycle then it filled. I checked the wiring at the door to check for cut wires but did not see any. Reccomend replacing ice maker. ; ordrng 1 W10873791 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Syracuse, NY 13214
Chuck G
Job Details: 12/07/2023
Replaced right and left fresh food compartment doors. Ordering nameplate W11178521- to be shipped to customer. Unit tested good ; ordrng 1 W11178521 (Nameplate)
We serviced a
WHIRLPOOL WASHER
Model WTW8800YW1
Near Syracuse, NY 13205
Chuck G
Job Details: 12/07/2023
I called customer to let them know that i was on my way and they cancelled service
We serviced a
GE DISHWASHER
Model CDD420P2TOS1
Near Bloomfield, NY 14469
James
Job Details: 12/07/2023
Double dishwasher. Neither one working. Reset unit and tested. Removed spray arms and reinstalled. Pumps are functioning and spray arm rotating. Recommend using more rinse aid and monitoring. Couldn't verify if cycle is intermittently stopping without completing. Customer is to monitor.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Canandaigua, NY 14424
James
Job Details: 12/07/2023
Customer said unit is working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Manchester, NY 14504
James
Job Details: 12/07/2023
Compressor locked. Replaced compressor and pulled down to 500 microns for 15 minutes. Unit began cooling once plugged in.