Service History 20 - Appliance Tec

We serviced a

WHIRLPOOL DRYER

Model WED8127LW1

Near Rochester, NY 14616

Dave L

Job Details: 06/19/2023

Airflow is poor due to the blower wheel not turning. Blower is stripped on motor shaft. Ordering blower and motor. ; ordrng 1 WP697772 (Blower) and 1 W11549461 (Motor)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Rochester, NY 14609

Andres

Job Details: 06/19/2023

"Unit is working properly, theirs no error codes. I instructed customer how to get unit to fill with the most water."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Hilton, NY 14468

Dave L

Job Details: 06/19/2023

Replaced ice maker due to DC short causing off cycle. Customer to monitor

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Spencerport, NY 14559

Dave L

Job Details: 06/19/2023

The detergent dispenser was holding water and not syphoning properly. Disassembled and cleaned dispenser. Tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Victor, NY 14564

Jeremy

Job Details: 06/19/2023

Replaced dented door.

We serviced a

KITCHENAID COOKTOP

Model KCGC506JSS00

Near Victor, NY 14564

Jeremy

Job Details: 06/19/2023

"Front burners not igniting. Found burner caps on incorrect burners. Placed caps on correct burners, unit checks good."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Fairport, NY 14450

Jeremy

Job Details: 06/19/2023

Replaced basket hub with metal hub. Spanner nut in new assembly is not threaded. Reordering hub.; ordrng 1 W10324651 (Metal Hub)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ00

Near Fairport, NY 14450

Jeremy

Job Details: 06/19/2023

Icemaker producing small ice cubes that get stuck in ejector arms and fill tube is partially frozen over. Ordering icemaker and fill valve.; ordrng 1 WPW10179146 (Water Valve) and 1 WPW10300022 (Icemaker)

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Fairport, NY 14450

Jeremy

Job Details: 06/19/2023

"Replaced UI and ACU for not starting cycles, problem still remains. Called techline, problem being elevated to engineering. Engineering will reach out to tech and consumer with resolution. SR 7736662717; O-emld tckt"

We serviced a

JENN AIR COOKTOP

Model JIC4536XB

Near Fairport, NY 14450

Jeremy

Job Details: 06/19/2023

Cooktop cracked and customer would like it replaced. Ordering cooktop; ordrng 1 WPW10396765 (Cooktop) and 1 Sh15 (Shipping)

We serviced a

MAYTAG WASHER

Model Mvwb835dw1

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 06/19/2023

"Gearcase leaking oil. Replaced gearcase and slider, calibrated unit. Unit checks good.; used 1 Sh15 (Shipping), and 1 W10734521 (SLIDER) from stock"

We serviced a

JENN AIR COOKTOP

Model GTHTERT

Near Pittsford, NY 14534

Dave F

Job Details: 06/19/2023

Customer no longer needs service cant get parts for unit

We serviced a

KITCHENAID OVEN

Model KODE500ESS02

Near Rush, NY 14543

Dave F

Job Details: 06/19/2023

Replaced door seal and created a vent extension to stop heat and moisture going into the console. Unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW1

Near Avon, NY 14414

Dave F

Job Details: 06/19/2023

"Gearcase is worn. Replaced gearcase, calibrated unit and ran auto diagnostics. Unit tested good ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006384 BELT"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS08

Near South Bristol, NY 14424

Jeremy

Job Details: 06/19/2023

Water valve leaking when water is dispenser. Ordering valve.; ordrng 1 W11524655 (Water Valve)

We serviced a

GE DISHWASHER

Model GDP665SYN2FS

Near Fairport, NY 14450

Jeremy

Job Details: 06/13/2023

"UI unresponsive, no LEDs. Lower rack rollers have fallen off. Water conduit is not attached to top of unit, clip is missing, third rack bumping it. Clip part of tub and not listed in parts sheet. Ordering UI and rollers.; rqstng P&A on 1 WD21X25371 (UI) and 4 WD28X27241 (Roller)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Palmyra, NY 14522

James

Job Details: 06/13/2023

Replaced ff harness and verified operation. Unit is set to timed defrost in Diagnostics. Customer is to monitor. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Macedon, NY 14502

James

Job Details: 06/13/2023

Unit goes into sensing and sits there then ends cycle without doing final spin. Top not aligning with control panel. Update new control software on install. ; rqstng P&A on 1 W11325569 (Panel) and 1 W11322901 (Control) and 1 WPW10460693 (Lid) and 1 W10446202 (Paint)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Fairport, NY 14450

Jeremy

Job Details: 06/13/2023

Customer has extended warranty. They are calling for correct dispatch.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Pittsford, NY 14534

Jeremy

Job Details: 06/13/2023

Unit leaking from diverter. Quoted customer for sump replacement. Customer opted out of repair to purchase new unit.

We serviced a

WHIRLPOOL MICROWAVE

Model WML75011HZ8

Near Walworth, NY 14568

James

Job Details: 06/13/2023

Bottom keys not responding on keypad. Removed control and reinserted connections. Unit functions properly. If problem persists order W11206891 and W11416373

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHB00

Near Rochester, NY 14624

Dave L

Job Details: 06/13/2023

The customer has been finding water on the floor in front of the freezer. Found that the defrost drain was clogged causing ice to build up under the bins and leak onto the floor. Cleared defrost drain and removed ice.

We serviced a

WHIRLPOOL WASHER

Model MVW5430MW0

Near Rochester, NY 14611

Dave L

Job Details: 06/13/2023

"Customer had a load of laundry in the machine on arrival. Observed until spin. Found that the unit shakes significantly during spin. Found that the wash basket is out of round. Ordering wash basket. ; ordrng 1 W11513243 (Basket), dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11449840 GEARCASE"

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW0

Near Rochester, NY 14612

Dave L

Job Details: 06/13/2023

Unit would not spin or agitate because debris had felled behind belt cover and caused the belt to slip off the pulley. Re installed belt. Unit tested ok.

We serviced a

GE MICROWAVE

Model JVM3160DF8WW

Near Rochester, NY 14612

Dave L

Job Details: 06/13/2023

Replaced motor and shaft due to noise. Noise went away.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Rochester, NY 14616

Dave L

Job Details: 06/13/2023

Freezer had defrosted due to the door not closing properly. Tightened rail screws that were obstructing the door. Unit tested ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Rochester, NY 14612

Dave L

Job Details: 06/13/2023

Unit is leaking from the door due to a cracked lower spray arm. Customer decided to replace it himself. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR

We serviced a

MAYTAG REFRIGERATOR

Model mrt118fffz09

Near Hilton, NY 14468

Dave L

Job Details: 06/13/2023

Replaced freezer gasket that wouldnt stay attached to door. .

We serviced a

WHIRLPOOL REFRIGERATOR

Model GC5NHAXVY00

Near Penfield, NY 14526

James

Job Details: 06/13/2023

Unit intermittently leaking. Drain frozen and overflowing. Defrosted drain and verified its clear.

We serviced a

MAYTAG RANGE

Model MGR6600FZ3

Near Rochester, NY 14618

James

Job Details: 06/13/2023

Unit clicks for bake cycle but doesn't ignite. Replaced igniter and spark module then tested. Bake and broil functioning properly.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GBS0

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 06/13/2023

"Customer complaint of excessive noise when drain pump running. Drain pump is excessively loud. Replaced drain pump, unit checks good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Bloomfield, NY 14469

Jeremy

Job Details: 06/13/2023

"Unit not registering doors closed and dispenser does not work. Deli UI not functional. Unplugged deli UI, unit began operating normal. Ordering UI, control, LED board and harness for DC circuit problem.; rqstng P&A on 1 WPW10769076 (Deli UI) and 1 W11170612 (Harness) and 1 WPW10675033 (Control) and 1 W10804160 (LED board)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Spencerport, NY 14559

Dave L

Job Details: 06/13/2023

Replaced heater per S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Rochester, NY 14619

James

Job Details: 06/13/2023

Replaced comtrol and tested oven and cooktop. Unit functions properly.

We serviced a

GE REFRIGERATOR

Model GNE25JYKHFFS

Near Brockport, NY 14420

Dave L

Job Details: 06/13/2023

Pulled up cycle history due to unit not cooling. Average ff temp 76. Found start device was not connected. Plugged in start device. Unit began cooling.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ00

Near Brockport, NY 14420

Dave L

Job Details: 06/13/2023

Replaced control due to no voltage at evap fan. Tested ok.

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Lima, NY 14485

Jeremy

Job Details: 06/13/2023

"Customer complaint of condensation and water in filter area and mildew smell. Customer stated they run unit once every two weeks. Explained that water in filter area is normal and that condensation can appear during humid weather. Ran unit in diagnostic cycle and found excessive suds. Advised customer to run a few empty cycles to clear suds and to make sure no other agents are introduced to dishwasher to prevent over sudsing in the future. Customer is unhappy with my advice and explanation of issues. Unit is operating as expected, customer needs to follow use and care procedures.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"

We serviced a

KITCHENAID REFRIGERATOR

Model KBRS36FKB01

Near Scottsville, NY 14546

Jeremy

Job Details: 06/13/2023

"Defrost drain was frozen, customer already had it cleared. Unit has been operating for two weeks since. Unit operating as expected."

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Farmington, NY 14425

Jeremy

Job Details: 06/13/2023

Drain pump stuck on and unit will not start. Held start button in until drain pump shut off. Found suspension bushings broken in three corners. Ordering suspension.; ordrng 1 W11130362 (SUSPENSION)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Canandaigua, NY 14424

James

Job Details: 06/13/2023

"Replaced compressor and tested. Unit ran for 5 minutes and no frost pattern developed. Unit began short cycling and start relay overheated. Replaced start relay and unit wouldn't start. New part defective. ; ordrng 2 W11370574 (Compressor)s and 1 W11506635 (Access) and 1 W11370574 (Compressor) and 1 W11504431 (5*7) and 1 W11504416 (8.5*6) and 1 Fffff (Access) and 1 55555 (5*7), dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504431 COUPLER BR 7.5X5 , 1 W11109499 DRIER- TUBE , 1 W11504416 COUPLER BR 8.5X6 , 1 W11504433 COUPLER BR 6X4 , 1 W11504447 COUPLER BR 5X1.8 , 1 W11506619 COUPLER BR 8 , and 1 W11506635 VALVE 1/4"

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Fairport, NY 14450

Jeremy

Job Details: 06/13/2023

Unit freezes after starting a normal cycle. Pausing will unlock door but will not resume cycle and begins flashing PF. Flashing control board did not resolve issue. Ordering control and console.; ordrng 1 W11550649 (ACU) and 1 W11325569 (Console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Fairport, NY 14450

Jeremy

Job Details: 06/13/2023

Replaced filter housing and installed new filter for customer. Unit checks good.

We serviced a

GE HOOD VENT

Model JVX5300SJSS

Near Manchester, NY 14504

James

Job Details: 06/13/2023

Rh bulb keeps blowing. Replaced bulbs and rh socket. Unit functions properly. If problem persists order ui and bulb.

We serviced a

GE DISHWASHER

Model GDF535PGR5WW

Near Perry, NY 14530

Jeremy

Job Details: 06/12/2023

"Replaced lower rack and tub gasket, door now closing properly. No leaks found, unit checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Rochester, NY 14617

James

Job Details: 06/12/2023

Customer was no answer. Left part inside storm door.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ08

Near Churchville, NY 14428

Jeremy

Job Details: 06/12/2023

"Replaced magnetron, capacitor, diode and thermal fuse for not heat and wrong fuse being installed. Unit checks good."

We serviced a

WHIRLPOOL DRYER

Model MGD7230hw3

Near Rochester, NY 14624

Jeremy

Job Details: 06/12/2023

Customer complaint of damp clothes at end of cycle. Unit has good air flow and heating properly. Instructed customer customer on cycle selection based on load being dried and how to use timed dry option.

We serviced a

KITCHENAID DISHWASHER

Model KDTM504EPA2

Near Clay, NY 13041

Chuck

Job Details: 06/12/2023

"Spray arms not moving. Error code F6E4-float switch stuck open and F4E3-wash motor not running. Unit needs a sump assembly, also float switch will not stay in position Ordering sump assembly W10861526, lever WPW10195037, switch WPW10195039 and housing W10873429; rqstng P&A on 1 W10861526 (Sump assembly) and 1 WPW10195037 (Lever) and 1 WPW10195039 (Switch) and 1 W10873429 (Housing)"

We serviced a

GE DISHWASHER

Model GDT645SYNOFS

Near Syracuse, NY 13212

Chuck

Job Details: 06/12/2023

Customer stated that unit is leaking from both sides of door. After inspecting unit i found that the door gasket tested bad. Ordering door seal WD08X22095; rqstng P&A on 1 WD08X22095 (Door seal)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Syracuse, NY 13212

Chuck

Job Details: 06/12/2023

Customer stated that unit is not cooling and they are hearing a humming coming the back. After inspecting unit i found that the compressor drawing 8.99 amps. Ordering compressor W11635510 and lokrings ; ordrng 1 W11635510 (Compressor) and 1 W11504415 (8/8.5) and 1 W11504431 (7/5) and 1 W11506619 (8nk) and 1 W11504433 (6/4) and 1 W11504447 (5/1.8)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Syracuse, NY 13208

Chuck

Job Details: 06/12/2023

"Customer stated that unit is not powering on. After inspecting unit i found that the unit is not getting power, there is an issue with the breaker. I explained to the customer that the issue is electrical and i suggested that she cal an electrician. Thermal fuse tested good. Unit tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model GU2300XTVB1

Near Pittsford, NY 14534

Jeremy

Job Details: 06/12/2023

Replaced tub gasket for leaking. Unit checks good.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Brockport, NY 14420

Dave L

Job Details: 06/12/2023

Start knob was too close to console preventing the switch from closing. Pulled knob out and the dryer tested good. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKB1

Near Hilton, NY 14468

Dave L

Job Details: 06/12/2023

Replaced control due to ACU fault error. Customer to monitor

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EWH3

Near Rochester, NY 14610

James

Job Details: 06/12/2023

Replaced lower spray arm and tested. Diverter us stuck and not allowing bottom spray arm to rotate. Need sump assembly. ; ordrng 1 W10861526 (Sump)

We serviced a

GE STACKED LAUNDRY

Model GUD27ESSM1WW

Near Pittsford, NY 14534

Jeremy

Job Details: 06/12/2023

"Replaced timer, and noticed burning smell. Found terminal block burned up. Ordering terminal block, customer to purchase new cord. ; ordrng 1 WE4M525 (Terminal Block)"

We serviced a

WHIRLPOOL RANGE

Model MGT8775XS01

Near Hilton, NY 14468

Dave L

Job Details: 06/12/2023

Cleaned obstructed broil burner tube that was preventing proper flame. Tested ok. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Rochester, NY 14625

James

Job Details: 06/12/2023

Unit not making ice. Icemaker test passed. Filled icemaker manually and tested optical sensors. Replaced control and set to fast ice. Credit icemaker on previous job.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF530PLYB7

Near Fairport, NY 14450

James

Job Details: 06/12/2023

Unit intermittent to leak. Found vent is leaking inside door. Customer wants to replace insulation and filter also. ; ordrng 1 W11126003 (Insulation) and 1 Sh15 and 1 WPW10329609 (Vent) and 1 W10872845 (Filter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Fairport, NY 14450

Jeremy

Job Details: 06/12/2023

"Icemaker not making ice. Found water has leaked into module and froze up. Replaced icemaker, manually cycled. Unit checks good.; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Rochester, NY 14612

Dave L

Job Details: 06/12/2023

Replaced ff ice maker fill tube heater and UI due to no ice. Customer to monitor after 24 hours . Power cycled unit. ; dspstn on spec-tagged invntry: 1 W11092503 PANEL-UI

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Fairport, NY 14450

Jeremy

Job Details: 06/12/2023

Replaced sump for wash motor not running. Unit tested good.

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Rochester, NY 14616

Dave L

Job Details: 06/12/2023

Customer concerned with abnormal thumping noise durring wash cycle. Found the the drain hose had shifted and was making contact with the rear of the cabinet during spin. This was causing the noise. Adjusted hose. Secured tub ring that was not properly seated on outer tub. Unit tested ok.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Camillus, NY 13031

Chuck

Job Details: 06/12/2023

Customer stated that unit was shaking on there first cycle. No codes. Ran a diagnostic cycle in which the unit operated as intended. Suspension and tub tested good. I explained to the customer about cycle selection and how to load the unit. Left part with customer. Unit tested good.

We serviced a

WHIRLPOOL WASHER

Model Wfw5620hw2

Near East Rochester, NY 14445

Jeremy

Job Details: 06/12/2023

"Second man unavailable, called and rescheduled.; schdld next appmnt for 6/16 FRI AM"

We serviced a

WHIRLPOOL RANGE

Model WEG515S0FS0

Near Rochester, NY 14616

Dave L

Job Details: 06/12/2023

Replaced DSI control due to unit not energizing the gas valve. Tested ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Camillus, NY 13031

Chuck

Job Details: 06/12/2023

Replaced encoder and control. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW1

Near Walworth, NY 14568

James

Job Details: 06/12/2023

"Unit squeaking during cycle. Replaced dryer repair kit and tested. Unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 2 4392067 REPAIR KIT , used 1 Sh15 from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS1

Near Ontario, NY 14519

James

Job Details: 06/12/2023

"Replaced acu, ui, and vent fan. Ran Diagnostics successfully."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ01

Near Ontario, NY 14519

James

Job Details: 06/12/2023

Unit intermittently does droning noise. Inspected unit and noise went away when adjusting feet to pull out unit. Left unit in place. Customer is to monitor. If problem persists order sealer gum and foam.

We serviced a

MAYTAG DRYER

Model MGD6630HW0

Near Webster, NY 14580

James

Job Details: 06/12/2023

"Unit squeaking and lint filter clip broken. Quoted filter housing. Replaced belt and rollers. Cleaned lint. Unit functions properly. One year warranty on repair. ; ordrng 1 Sh15, dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Webster, NY 14580

James

Job Details: 06/12/2023

Replaced harness and tested user interface.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT351SFYW00

Near Greece, NY 14616

Dave L

Job Details: 06/12/2023

The unit is not cooling properly installed due to a low side leak. Quoted for evaporator. Customer declined to repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Rochester, NY 14624

Dave L

Job Details: 06/12/2023

Replaced auger motor due to broken shaft. Tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV02

Near Geneseo, NY 14454

Dave L

Job Details: 06/12/2023

"Replaced compressor and drier due to locked rotor. Unit tested ok. ; dspstn on spec-tagged invntry: 1 876765 TUBES-PROCESS 1 W11506635 VALVE 1/4' , 1 WPW10143759 DRIER-UV DYE , 2 W11504413 COUPLER , and 2 W11504414 COUPLER BR 10X6"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Baldwinsville, NY 13027

Chuck

Job Details: 06/08/2023

Customer stated that unit will not start a cycle. No codes. I started a diagnostic cycle but upon the filling of hot water the unit just stopped and buttons became unresponsive. Ordering control W11513246 and encoder W11481116; ordrng 1 W11513246 (Control) and 1 W11481116 (Encoder)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Clay, NY 13041

Chuck

Job Details: 06/08/2023

Customer stated that light switch is broken. Verified issue. Replaced switch. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDTE104DSS0

Near Clay, NY 13041

Chuck

Job Details: 06/08/2023

Customer stated that unit is not draining. Error code F9E1-long drain. Upon arrival unit was filled with water. After inspecting unit i found that the drain hose tested bad. I quoted customer to replace the drain hose but they declined the repair. ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN

We serviced a

MAYTAG RANGE

Model MER4600LS0

Near Clay, NY 13088

Chuck

Job Details: 06/08/2023

"Customer stated that oven gasket is hanging down. Verified the issue. After inspecting i discovered that 2 of the right side gasket clips are not snapped in place, i installed the gasket clips. Unit tested good."

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near East Syracuse, NY 13057

Chuck

Job Details: 06/08/2023

Customer stated that unit will not start a cycle after putting quarters in it. Error codes F5E1-lid switch fault. I ran a diagnostic cycle in which the unit operated as intended. I tried calibrating unit but it would not calibrate due to the lid not locking. I ran another diagnostic cycle in which the lid did not lock. Lid lock tested bad. Replaced lid lock WPW10482836. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Syracuse, NY 13206

Chuck

Job Details: 06/08/2023

Customer canceled service at the door when i explained to them that they would be responsible for the service call fee and any parts & labor

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Syracuse, NY 13204

Chuck

Job Details: 06/08/2023

"Customer stated that unit is not powering on. After inspecting unit i found that the thermal fuse tested good and the unit only has one leg of 240v going to it. I explained to the customer that she has an electrical issue and needs to contact an electrician. I also found found that door hinge was loose , tightened hinge screws. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJZ00

Near Syracuse, NY 13204

Chuck

Job Details: 06/08/2023

"Unit not cooling. Compressor is turning on and immediately shutting off, drawing 2.28 amps. Ordering compressor W11370574 and Lokrings ; ordrng 1 W11370574 (Compressor) and 1 W11504415 (8/8.5) and 1 W11504420 (8/6) and 2 W11504431 (7/5)s and 1 W11506635 (Charging valve)"

We serviced a

GE RANGE

Model JB256DM2WW

Near Conesus, NY 14435

Dave F

Job Details: 06/08/2023

Front left element not getting hot . Ordering element ; rqstng P&A on 1 WB30X31058 (6 surface burner wit)

We serviced a

GE DRYER

Model GFD45ESSM0WW

Near Victor, NY 14564

Dave F

Job Details: 06/08/2023

Door switch was broken on unit would not let it turn on . Replace door switch unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Fairport, NY 14450

James

Job Details: 06/08/2023

"Replaced compressor and lokring is leaking. Cant remove with out damage to compressor. ; ordrng 1 W11580057 (Compressor), dspstn on spec-tagged invntry: 1 W11580057 COMPRESSOR 1 W11504416 COUPLER BR 8.5X6 , and 2 W11506635 VALVE 1/4"

We serviced a

GE DISHWASHER

Model GDP645SYN8FS

Near Fairport, NY 14450

James

Job Details: 06/08/2023

Replaced control and tested heater in Diagnostics cycle. Unit functions properly.

We serviced a

AMANA DRYER

Model NGD5800HW2

Near Ontario, NY 14519

James

Job Details: 06/08/2023

Lowes swapped out dryer with different one. New one is GE.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Rochester, NY 14625

James

Job Details: 06/08/2023

Replaced icemaker and it filled once installed.

We serviced a

AMANA DRYER

Model NGD5800HW2

Near Ontario, NY 14519

James

Job Details: 06/08/2023

Lowes swapped out dryer with different one. New one is GE.

We serviced a

WHIRLPOOL DRYER

Model WED6620HC0

Near Ontario, NY 14519

James

Job Details: 06/08/2023

Unit screeching. Rollers worn. Replaced belt and rollers. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS00

Near Webster, NY 14580

James

Job Details: 06/08/2023

"Unit was off for 2 days and turned on by itself but now icemaker not cycling. Found pantry ui harness damaged and ui corroded to door harness. Disconnected ui and harness at door. Need door, harness, ui, and icemaker. ; ordrng 1 W10815671 (Door pantry) and 1 W11170612 (Harness) and 1 W11577195 (Icemaker)"

We serviced a

WHIRLPOOL OVEN

Model wos31es0js01

Near Webster, NY 14580

James

Job Details: 06/08/2023

Unit tripped circuit breaker. Reset breaker and preheated oven. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Pittsford, NY 14534

Dave F

Job Details: 06/08/2023

Unit has a DC short in the system causing it to turn off . Was able to get unit to fail suspect its the LED board as customer says they are slow to turn on . Unplugged LED board and customer will monitor. Ordering board. Last trip was for LED bulb in freezer . Different issue charged service call and part .; ordrng 1 W10830288 (cntrl-elec)

We serviced a

WHIRLPOOL REFRIGERATOR

Model UNAVAILABLE

Near Webster, NY 14580

James

Job Details: 06/08/2023

Customer said unit started cooling on its own and needs to cancel. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE304LPA0

Near Rochester, NY 14618

Dave F

Job Details: 06/08/2023

Dishwasher is made to have a panel and doesnt have one at the moment . Springs are designed for extra wait so it is harder to open without the panel . Customer will seek a cabinet panel for dishwasher.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Rochester, NY 14624

Dave F

Job Details: 06/08/2023

Damper is making noise. Ordering damper and tightened door handles .; ordrng 1 WPW10479155 (control)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Rochester, NY 14624

Dave F

Job Details: 06/08/2023

"Wires corroded in the door harness causing the unit to shut off . Ordering door and UI . Unplugged UI and unit started to work normally ; rqstng P&A on 1 W10815669 (dor-fip ss), dspstn on spec-tagged invntry: 1 W11601310 MODULE"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Scottsville, NY 14546

Dave F

Job Details: 06/08/2023

No error codes on unit . Ran auto test unit is working properly. Calibrated unit and tested again . Unit tested good needed to be calibrated.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Geneseo, NY 14454

Dave F

Job Details: 06/08/2023

Replaced water valve and control for not going through rinse. Calibrated unit and tested good