We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Rochester, NY 14626
Evan
Job Details: 05/05/2021
Replacing console due to unit failing to produce chime when powering up and selecting cycles. Replaced UI. Tested unit. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near North Chili, NY 14514
Tanner
Job Details: 05/05/2021
Q1 no Q2 nonQ3 noComplaint of unit staying locked. F3E1 error flashes. Following stored errors:F6E3 communication error ACU to UIF3E1 water level errorRan auto diagnostic and unit would not complete step C0. Power cycled unit. Now able to run diagnostic cycle. Cycle completed without issue. Unit drains quickly and entirely. Drain height is appropriate. Blew into pressure hose and no obstructions or holes. Based on communication errors and issues resolving itself after power cycling unit needs new ACU. Advisd customer can continue using machine. May need to power cycle to work past errors.; ordrng 1 W11031829 (ACU)
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Ontario, NY 14519
James
Job Details: 05/05/2021
Q1 n. Q2 n. Q3 n. F0e5 f9e2. Unit not finishing cycle. Found drain running too slow. Water will eventually drain. Need pump. ; ordrng 1 W10876600 (Pump)
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Canandaigua, NY 14424
Steve
Job Details: 05/05/2021
The drain pump was stuck on. Removed air trap and cleaned out soap build up. Removed clean out and it was empty. Fastened drain hose in drain properly and the washer is now working as expected. ; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Webster, NY 14580
James
Job Details: 05/05/2021
"Q1 n. Q2 n. Q3 n. After ui repair, dispenser will only run for 2 seconds and pantry drawer not aligned. Disconnected dispenser ui and reinstalled now dispenser functions properly. Adjusted pantry doors so they are aligned."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW01
Near Webster, NY 14580
James
Job Details: 05/05/2021
Q1 n. Q2 n. Q3 n. Unit freezing food in crisper drawer tested damper In diagnostics and lights began flashing and fan was pulsating. Replaced damper and tested. Damper opened and fan turned on full speed. Customer is to monitor. Left part with customer; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14618
Dave
Job Details: 05/05/2021
Left side of freshfood evaporator was frosted up called techline .SR 7730671056 noticed the liner underneath the drain pan was raised up . Thermistor is foiled taped and zip tied in correct location. Ran test four tested good . Drain pan was bowed causing water to sit on the left side . Techline deemed unit unrepairable due to the liner pushing on the drain pan . Cleared all ice and installed a screw with silicone to hold the drain pan down . Customer will contact Lowes about unit being unrepairable.
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Rochester, NY 14611
Tanner
Job Details: 05/05/2021
Q1 no Q2 no Q3 noComplaint of not enough water. Customer using normal option only. Customer states machine does not fill fast enough to run other cycles. Unit is in a drain hose in exess of 8 feet draining into a utility sink. Following stored errors: none.Ran autodiagnostic cycle. Completes without issue. Fill speed is slow. Water pressure seems light. Ran power wash with deep fill and no garmemts. Unit barely fills with water. Enough water that impellar blades are not submerged. Calibrated unit. Reran fill test and still lacking sufficient water. Ordering new ACU. Pressure switch triggering too soon or ACU not reading signals from pressure circuit properly.; rqstng P&A on 1 W11429620 (ACU)
We serviced a
JENN AIR REFRIGERATOR
Model JFC2089HES
Near Webster, NY 14580
James
Job Details: 05/05/2021
Q1 n. Q2 n. Q3 n. Dispenser not functioning. Found water reservoir frozen defrosted reservoir and flushed water lines. If problem persists order damper
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Rochester, NY 14626
Evan
Job Details: 05/05/2021
Customer stated when attempting to use unit after last repair unit would not tumble and was producing buzz sound. Discovered that motor that was installed was faulty. Replaced motor. Tested unit. Unit now tumbling as it should. Also took temp readings. Unit is cycling heat as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 279827 MOTOR
We serviced a
WHIRLPOOL DRYER
Model WFW72HEDW0
Near Spencerport, NY 14559
Evan
Job Details: 05/05/2021
Replacing pressure switch and harness due to unit failing to drain properly. Replaced both parts. Tested unit. Unit tested good
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Spencerport, NY 14559
Evan
Job Details: 05/05/2021
Customer is stating that unit will not spin out correctly and continues to show off balance load code. Unit had off-balance load code stored in memory. Suspension is causing issue. Suspension will need to be replaced but is not showing any availability at parts distributors. Customer does not want to proceed with repair due to unknown Arrival time of part. Collecting service call fee
We serviced a
MAYTAG COOKTOP
Model MER6770AAW
Near Brighton, NY 14620
Dave
Job Details: 05/05/2021
F1 error code . Run away temps. Checked sensors on unit . Tested good . Unit needs new control . Control is NLA
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Canandaigua, NY 14424
Steve
Job Details: 05/05/2021
Replaced main control for not alerting customer of end of cycle. The washer tests good. ; dspstn on spec-tagged invntry: 1 W11116592 CONTROL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Mount Morris, NY 14510
Steve
Job Details: 05/05/2021
"Found filter head not letting water to dispenser. ; ordrng 1 W11346623 (Filter head), dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2500XTPT3
Near Spencerport, NY 14559
Evan
Job Details: 05/05/2021
Customer stated that unit would not run and had been running previously the night before. Checked incoming voltage unit was not receiving 120 V. Flipped breaker in basement in hopes of restoring power. Unit is still not receiving 120 V. Wired dishwasher up to power cord and tested at another outlet to confirm dishwasher was functioning. Unit itself is working as it should. When customer corrects incoming voltage to unit unit will function as it should. Unit tested good; dspstn on spec-tagged invntry: 1 8193762 FUSE
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW2
Near Webster, NY 14580
James
Job Details: 05/05/2021
Q1 n. Q2 n. Q3 n. Unit leaking from hot water valve attachment. Removed hoses and reinstalled with thread sealant. Calibrated and tested. Found no leaks. If problem persists replaceW11158805
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Perry, NY 14530
Dave
Job Details: 05/05/2021
Foot pedal broke . Ordering pedal . Screws and actuator ; ordrng 1 WP9871989B (pedal-foot) and 1 WPW10451270 (actuator) and 2 WP780263 (screw)s
We serviced a
WHIRLPOOL DRYER
Model WED8000BW0
Near Webster, NY 14580
James
Job Details: 05/05/2021
"Q1 n. Q2 n. Q3 n. Unit squeaking due to worn rollers. Replaced rollers and idler. Cleaned cabinet and tested. Unit functions properly one year warranty on repair. ; ordrng 1 Sh15, used 2 349241T (ROLLER-SUPPORT 2PK), and 1 279640 (Pulley) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HBS00
Near Rochester, NY 14626
Evan
Job Details: 05/05/2021
Customer stated that fridge lights were very dim and now not functioning at all. Discovered that LED module in freezer is causing issue. Ordering LED module; ordrng 1 W10695459 (FREEZER MODULE )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDW05
Near Rochester, NY 14626
James
Job Details: 05/05/2021
Replaced control and thermistor. Unit started cooling once plugged in. Customer is to monitor temp.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near East Rochester, NY 14445
Tanner
Job Details: 05/05/2021
"Q1 no Q2 no Q3 noComplaint of unit not advancing past sense. Followimg stored errors:F5E2 lid latch errorF5E1 lid lock errorTested lock in diagnostic and lid would not lock. Replaced lock assembly and same result. ACU not reading lid lock. Ordering ACU.; rqstng P&A on 1 W11170319 (ACU), dspstn on spec-tagged invntry: 1 W11307244 LATCH"
We serviced a
GE WASHER
Model GTW220ACK5WW
Near Rochester, NY 14619
Tanner
Job Details: 05/05/2021
Q1 no Q2 no Q3 noComplaint of no spin. Following stored errors:26 off balance8 pressure sensor loss31 out of balance. Final spin fallbackGE tech line 05768934. advised to clean pressure dome. Ensure pressure sensor hose is not pinched. Performed pressure dome clean with pipe cleaner. Ran spin test. Unit still drains nom stop and will not attempt a spin. Ordering new ACU.; rqstng P&A on 1 WH22X32357 (ACU)
We serviced a
WHIRLPOOL WASHER
Model WFW9470WL01
Near Rochester, NY 14617
Tanner
Job Details: 05/05/2021
Q1 no Q2 no Q3 noComplaint of noise especially at high spin. Ran unit and noise is present. Concrete weight is loose. Returning in PM with loctite and lock washers.; schdld next appmnt for 5/4 TUE PM
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Fairport, NY 14450
Tanner
Job Details: 05/05/2021
Q1 no Q2 no Q3 noComplaint of unit leaking through front door. Ran unit for several minutes. Unit did not leak but water level came very close to overflowing. Inspected tub and found unit pitched forward. Leveled unit. Continued to run unit. Observed soap suds at vent assembly. Water marks on insulation imdicate leak through vent as well. Ordering new vent gasket. Ordering new friction sleeves which had fallen off. Ordering new door stop that keeps falling off.; rqstng P&A on 1 WP8269259 (Vent gasket) and 2 WP8268961 (Friction Sleve)s and 1 WPW10082861 (Stop)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Rochester, NY 14604
Evan
Job Details: 05/02/2021
Replacing control and power cord due to unit failing to engage into spin. Replaced both parts. Tested unit. Unit tested good
We serviced a
GE DRYER
Model GTX22EASKWW
Near Rochester, NY 14621
Evan
Job Details: 05/02/2021
Customer states unit was damaged upon arrival .Top console is cracked and lid has large dent in corner. Ordering lid and console ; ordrng 1 WE03X24721 (LID ) and 1 WE03X25284 (CONSOLE )
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Irondequoit, NY 14622
Evan
Job Details: 05/02/2021
Replacing control due to old control failing to respond to commands. Replaced control ran diagnostic test cycle. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Hilton, NY 14468
David
Job Details: 05/02/2021
Center ladder is bent preventing shelves from seating properly. Ordering ladder ; ordrng 1 WPW10248516 (Ladder center)
We serviced a
GE WASHER
Model GTW220ACKWW
Near Rochester, NY 14620
Evan
Job Details: 05/02/2021
Customer stated unit was not spinning out and was making noise. Discovered that belt guard was making contact with motor pulley causing issue a spin and also producing noise. Replaced missing screw on belt guard ran unit through drain and spin cycle to confirm function. Unit tested good
We serviced a
JENN AIR OVEN
Model JES9800CAS01
Near Rochester, NY 14609
Evan
Job Details: 05/02/2021
Customer stated that unit would not broil but bake element was working. Checked broil element for continuity. Element tested good. Ran broil and checked voltage at broil element. Element was not receiving any power control will need to be replaced. Ordering control. Quoted $76.40 for labor ; ordrng 1 WP8507P234-60 (CONTROL )
We serviced a
MAYTAG MW-HOOD COMBO
Model MMV5219FZ3
Near Brockport, NY 14420
David
Job Details: 05/02/2021
Replaced broken door. New door lines up perfectly.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rochester, NY 14626
David
Job Details: 05/02/2021
Unit is not unlocking every time at the end of the cycle. Issue described in pointer W11436558 but does not offer a correction. Ordering ACU; ordrng 1 W11419171 (Acu)
We serviced a
JENN AIR REFRIGERATOR
Model JCB2388GRW
Near Webster, NY 14580
David
Job Details: 05/02/2021
Thermostat ordered did not match original equipment and could not be mounted. Ordering alternate part number. Pics stretched of original thermostat; ordrng 1 61005438 (Thermostat)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Rochester, NY 14616
David
Job Details: 05/02/2021
Replaced upper led. Unit tested ok.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Rochester, NY 14619
Steve
Job Details: 05/02/2021
Found the front right clip to hold oven bottom in place is missing. The right rear clip is broken. The right side of oven bottom is not fastened. Ordering both clips. ; ordrng 2 98005502 (Clip)s and 1 Frontrightclip (Front right clip)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB02
Near Rochester, NY 14624
Steve
Job Details: 05/02/2021
Found the refrigerator has no/low refrigerant charge. Quoted for evaporator and customer declined repair due to cost of repair will outweigh new u it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS526SIAE00
Near Webster, NY 14580
James
Job Details: 05/02/2021
Q1 n. Q2 n. Q3 n. Replaced damper and tested. Water line ordered is incorrect. Found condenser fan motor blown. Need parts. ; ordrng 1 W10279882 (Line) and 1 Fspwp2188874 (Fan)
We serviced a
AMANA REFRIGERATOR
Model SBD20S4W
Near Rochester, NY 14618
Steve
Job Details: 05/02/2021
Found condenser fan motor is seized. The co press or was humming but not pushing refrigerant. The refigerator needs compressor and fan. Quoted customer. Customer declined repair. ; rqstng P&A on 1 W10309990 (Compressor kit) and 1 833697 (Condenser fan motor) and 1 WPW10143759 (Drier) and 1 Sh15 (Shipping)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Webster, NY 14580
James
Job Details: 05/02/2021
Q1 n. Q2 n. Q3 n. Replaced door and harness. Tested ui and it functions properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Rochester, NY 14612
David
Job Details: 05/02/2021
Removed old compressor and flushed with our 134AN nitrogen. Installed new compressor and pulled a vacuum down to 220mic let hold for 15 minutes.Unit began cooling normally after repair customer to monitor; dspstn on spec-tagged invntry: 2 W10896689 COUPLER BR 5X4 and 1 W11025999 COMPRESSOR
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near Ontario, NY 14519
James
Job Details: 05/02/2021
Q1 n. Q2 n. Q3 n. Unit overheats and burs clothes against back of bullkhead. Inspected vent and it is clear with good airflow. Need thermostat. Unit intermittent to start. Found start knob hits panel before engaging switch. Need switch. ; ordrng 1 WP3387134 (Thermostat) and 1 WPW10446920 (Pts switch)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Livonia, NY 14487
Dave
Job Details: 05/02/2021
Hole in wash pump and is leaking . Ordering pump W11416362. ; ordrng 1 W11416362 (Sump)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Macedon, NY 14502
Steve
Job Details: 05/02/2021
Ordering water valve and sump for leaking. ; ordrng 1 W11025157 (Motor sump) and 1 W11175771 (Valve)
We serviced a
KITCHENAID DISHWASHER
Model KUDD03DTSS3
Near Fairport, NY 14450
Steve
Job Details: 05/02/2021
Control lock was on. Turned off control lock. No charge.
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Livonia, NY 14487
Dave
Job Details: 05/02/2021
Replaced suspension. Calibrated and ran auto diagnostics. Ran unit in high spin . Unit tested good .
We serviced a
WHIRLPOOL RANGE
Model WFE510S0HS1
Near Penfield, NY 14526
James
Job Details: 05/02/2021
Replaced wire harness and tested oven and cooktop. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS06
Near Fairport, NY 14450
James
Job Details: 05/02/2021
Q1 n. Q2 n. Q3 n. Drain frozen causing leaking into freezer. Removed drain tube and cleaned it. Defrosted drain in freezer. If problem persists install drain wire.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Rochester, NY 14609
James
Job Details: 05/02/2021
Q1 n. Q2 n. Q3 n. Unit not cooling and making grinding noise intermittently. Found unit Cooling with full frost pattern. Thermostat tested open. Need freezer harness. ; ordrng 1 W11224591 (Harness) and 1 Sh15
We serviced a
MAYTAG WASHER
Model MFW9800TQ0
Near Rochester, NY 14624
Tanner
Job Details: 05/02/2021
Q1 no Q2 no Q3 noComplaint of noise during spin?Hand spun. And bearing noise is present. Ran high spin and clanging noise is also heard. Basket is breaking off of drive shaft. New basket is no loner available for order. Unit not repairable.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Victor, NY 14564
Dave
Job Details: 05/02/2021
Replaced agitator and screw . Unit tested good .
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Victor, NY 14564
Dave
Job Details: 05/02/2021
Replaced lid on unit due to hinge being broken .
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Pittsford, NY 14534
Dave
Job Details: 05/02/2021
Customer spoke of uneven cooking while broiling adjust the broil burner . Customer asked on how to clean unit aqua lift not working . Magic eraser will take a lot of stuff off to clean it . Unit tested good .
We serviced a
GE WASHER
Model GTW220ACKWW
Near Rochester, NY 14619
Evan
Job Details: 05/02/2021
Customer is not available rescheduling for 5/4; schdld next appmnt for 5/4 TUE !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Rochester, NY 14624
Tanner
Job Details: 05/02/2021
Q1 no Q2 no Q3 no Complaint of broken drawer. Inspected problem shelf and rail that should be permanently affixed to shelf has fallen off. This has cracked the drawer that slides into this shelf.; ordrng 1 W11243759 (Shelf with roller) and 1 W11257202 (Pan-deli)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Penfield, NY 14526
Tanner
Job Details: 05/02/2021
Q1 no Q2 no Q3 noComplaint of rattling noise. Noise is from stepper motor on FF damper. Ordering new damper.; rqstng P&A on 1 W11164593 (Damper)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near North Chili, NY 14514
Tanner
Job Details: 05/02/2021
Q1 no Q2 no Q3 noComplaint of no ice. Intermittent. Recorded following temps in FC: -4.7 degrees F.Not getting 120 VAC to IM. Power cycled unit. Now getting 120 VAC to IM. Jumped harvest circuit and ice maker would not move. Ice motor seized. Relaced ice maker. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Farmington, NY 14425
Steve
Job Details: 05/02/2021
Replaced cam and belt for squealing when in high spin. The washer tested good. ; dspstn on spec-tagged invntry: 1 W10721967 CAM
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Webster, NY 14580
Tanner
Job Details: 05/02/2021
Q1 no Q2 no Q3 noComplaint of noise during agitation. Customer provided video of noise. Following stored error:F0E3 overload errorF2E1 stucky keyRan autodiagnostic cycle. Completed but flashed F0E3 error. Unit should not flash error when empty. Examined under unit and found oil on rotor and rotor bolt. Gearcase has failed causing noise during agitation and friction from failing gearcase throwing overload error.Wash plate corroded to basket. Ordering new wash plate in event wash plate is broken during gearcase replacement.; rqstng P&A on 1 W11455453 (Gearcase) and 1 W10902814 (Wash plate) and 1 W10752187 (Wash plate bolt)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ
Near Mendon, NY 14506
Dave
Job Details: 05/02/2021
Dispenser door not staying closed ordering dispenser.; ordrng 1 W11412300 (Dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Canandaigua, NY 14424
Steve
Job Details: 05/02/2021
Replaced co er for broken tabs and cover not holding to ceiling. Replaced seperator for warm air entering ice bi. And clumping ice maker. Found the bladder and valve had frozen. The valve is leaking. Ordering valve. ; ordrng 1 WPW10341329 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Churchville, NY 14428
Dave
Job Details: 05/02/2021
Ice maker not cycling . Checked for voltage unit has 120 volts . Ordering ice maker . ; ordrng 1 W11284458 (icemaker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Webster, NY 14580
Tanner
Job Details: 05/02/2021
Q1 no Q2 no Q3 noComplaint of unit not completing wash. Following stored errors:F7E1 heater fault.Cleared errorsRan auto diagnostic cycle and wash motor never starts. Removed front panel. Connected cheater cord to motor circuit and motor still never runs. Confirmed 118.1 VAC from ACU to motor circuit. Needa new wash motor.Replaced motor sump assembly. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1FTKXKT00
Near Rochester, NY 14626
James
Job Details: 05/02/2021
Q1 n. Q2 n. Q3 n. Unit leaking into ff section. Defrost drain clogged. Defrosted drain and verified it's clear.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Rochester, NY 14612
James
Job Details: 05/02/2021
Q1 n. Q2 n. Q3 n. Replaced float switch and holder and tested. Ran unit for 15 minutes with no issues.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Webster, NY 14580
Tanner
Job Details: 05/02/2021
Q1 no Q2 no Q3 noComplaint od no drain. Unit full of water. F9E1 error.Confrimed 120 VAC to drain pump from ACU. Swept sump for debris and found none. Replaced drain pump. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 W11497943 MOTOR-DRAIN
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WML55011HB5
Near Rochester, NY 14624
Evan
Job Details: 05/02/2021
Replacing console due to console cracking in bottom left corner. Replaced console. Tested unit. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Rochester, NY 14609
Tanner
Job Details: 05/02/2021
"Q1 no Q2 no Q3 noComplaint of noise during. Following stored errors: noneRan autodiagnostic cycle and completed without issue. Ran high spin and heavy agitation without issue. Inspected under unit. All drive components are properly installed. Belt is taught. Ran load of towels. As spin was winding down unit made screeching noise. Ordering new motor. Sound appears to be coming from motor pulley. Motor is very hot to touch.; ordrng 1 W11497303 (Motor), dspstn on spec-tagged invntry: 1 W11035751 GEARCASE"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Canandaigua, NY 14424
Steve
Job Details: 05/02/2021
Replaced cam and belt for squealing while spinning. The washer tested hood. ; dspstn on spec-tagged invntry: 1 W10721967 CAM
We serviced a
MAYTAG DISHWASHER
Model MDB7600AWW
Near Henrietta, NY 14467
Evan
Job Details: 05/02/2021
Noise customer is referring to is coming from wash motor that was just installed. Reordering wash motor ; ordrng 1 6-919922 (SUMP & MOTOR )
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Geneseo, NY 14454
Dave
Job Details: 05/02/2021
Drain tube was plugged . Cleared drain tube and cleared ice . Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Rochester, NY 14609
Evan
Job Details: 04/29/2021
Replacing lid lock due to unit failing to spin out correctly. Replaced lock. Tested unit. Ran diagnostic cycle. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14607
Evan
Job Details: 04/29/2021
Customer stated that bigger loads were not spinning out correctly. Checked for error codes discovered code F0E5 for off-balance load. Cleared code ran diagnostic cycle. Unit completed cycle as it should. Adjusted feet on unit due to unit not being level. Spoke with customer about proper cycle selection when washing larger items advise customer they need to use the deep water wash when washing jeans towels sweatshirts etc. unit itself tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Webster, NY 14580
James
Job Details: 04/29/2021
Q1 n. Q2 n. Q3 n. Unit not cooling. Compressor is loud. Icemaker is leaking. Partial frost pattern on freezer evap and temperature at 30 degrees. Sealed system leak. Need ff evap. Replace compressor for loud noise and possible damage. Parts under warranty. ; ordrng 1 W11116006 (Evap) and 1 WPW10143759 (Drier) and 1 8201675 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near Geneva, NY 14456
Dave
Job Details: 04/29/2021
Defrost heater in FC section is not turning on . Verf 120 volts to heater . Ohm heater out and is open . Ordering thermistor harness with inline fuses and heater . Customer has extended warranty but wont take into effect yet . Customer is going to turn unit off and try to defrost .; ordrng 1 W10882092 (heater) and 1 W10858452 (harns-wire)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHB02
Near Irondequoit, NY 14609
James
Job Details: 04/29/2021
Q1 n. Q2 n. Q3 n. Door damaged upon delivery. Need freezer door; ordrng 1 LW10898296 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW01
Near Webster, NY 14580
James
Job Details: 04/29/2021
Q1 n. Q2 n. Q3 n. Auger yoke stripped onto motor shaft. Need to cut yoke to remove motor. Condenser fan is loud. Order fan and blade. ; ordrng 1 WP63052-2 (Yoke) and 1 WPW10317991 (Motor) and 1 WP12825803 (Blade) and 1 W11123104 (Motor)
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Webster, NY 14580
James
Job Details: 04/29/2021
Q1 n. Q2 n. Q3 n. Replaced door switch and tested. One year warranty on repair.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Hilton, NY 14468
David
Job Details: 04/29/2021
Replaced touch pad due to cancel key not functioning. Unit tested ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14612
David
Job Details: 04/29/2021
"Fabric softener is reimagining in the dispenser after loads are finished. Checked valve coil voltage and resistance. Water valves testing ok. I was able to get water to dispense into the fabric softener cup. Unable to recreate failure. Customer stated that this failure is consistent and that the fabric softener remains untouched by water. Ordering valve housing, dispenser, control and encoder. ; ordrng 1 W11116592 (Cobtrol) and 1 W11127357 (Housing) and 1 W11127356 (Panel) and 1 W10584420 (Softener encoder)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Rochester, NY 14612
David
Job Details: 04/29/2021
"Found unit running but not cooling. Equalization pressures ok. Ran test 40 high side and low side pressures did not change. Wattage reading did not change significantly when the compressor was on. Ordering compressor. ; ordrng 1 W11025999 (Compressor.), dspstn on spec-tagged invntry: 2 W10896689 COUPLER BR 5X4"
We serviced a
JENN AIR RANGE
Model JJW9230DDB
Near Rochester, NY 14616
David
Job Details: 04/29/2021
Upper oven broil relay is fused closed causing the broil element to run full power during bake. Control 74008953 is NLA. Left breaker turned off.
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Rochester, NY 14616
David
Job Details: 04/29/2021
SR7730627212 documented performance issues with techline. Went through use and care with customer. Items are not being cleaned consistently due to inconsistencies in loads/modifiers. Ran service diagnostics. Unit testing okay functionally. Made recommendations to the customer that will Improve wash performance.
We serviced a
WHIRLPOOL DRYER
Model LER7646JQ0
Near Williamson, NY 14589
James
Job Details: 04/29/2021
"Q1 n. Q2 n. Q3 n. Unit not heating found thermostat blown replaced thermostat kit and verified operation. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT , used 1 279816 (Tstat), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near Sodus, NY 14551
James
Job Details: 04/29/2021
Q1 n. Q2 n. Q3 n. Replaced timer and tested. Drum was 210 max on high. 185 on low. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Williamson, NY 14589
James
Job Details: 04/29/2021
Q1 n. Q2 n. Q3 n. Removed dispenser and replaced retainer. Reinstalled dispenser and verified that dispenser is sealing. Customer is to monitor frost buildup. If problem persists replace door.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MBF1956HEQ
Near Canandaigua, NY 14424
Steve
Job Details: 04/29/2021
"Found the refrigerator not cooling at all. Applied restart test and found the co press or is waiting for pressures to regulate before turning on. After it turns on the top of the compressor become hot. The discharge tube looks corroded. The compressor may have taken on water into the system. The refrigerator reds a compressor, start device and discharge damper is also loud and delayed on opening and closing. Ordering damper. ; rqstng P&A on 1 WP12532601Q (Discharge line) and 1 W10613606 (Start device) and 1 W10160407 (Compressor) and 1 WP67003903 (WP67003903) and 1 W10896689 (Coupler drier) and 1 W10897199 (Coupler compressor stub) and 1 W10897198 (Coupler compressor stub 2) and 1 W10897200 (Compressor stub 3) and 1 W10897193 (Coupler drier) and 1 WPW10143759 (Drier) and 1 W11506621 (6mm coupler) and 1 W11506623 (5mm coupler) and 1 W11506624 (4 mm coupler)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS03
Near Geneva, NY 14456
Dave
Job Details: 04/29/2021
Unit needs thermal fuse . Jumped fuse and unit turned on . Tested bake and broil element. Tested good . Ordering fuse WPW10545255; ordrng 1 WPW10545255 (fuse-thrml)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Geneva, NY 14456
Dave
Job Details: 04/29/2021
Replace drain pump . Water valve and control . Calibrated unit ran auto diagnostics. Unit is now working as expected. ; dspstn on spec-tagged invntry: 1 W11399433 CONTROL
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Phelps, NY 14532
Dave
Job Details: 04/29/2021
Complaint is that clothes are not drying . Checked venting with tester . Tested good had good air flow in lint trap area . Checked cycling on and off temperatures. They were good . Spoke with customer about cycles used and is using correct cycles and isnt doing mixed loads. Talked about load sizes . Customer will try unit with recommendations. Washer is on max extract for spin .
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lyons, NY 14489
Dave
Job Details: 04/29/2021
"Replace gear case, cam, belt, actuator, hub, wash plate, capacitor. Calibrated unit and ran auto diagnostics. Unit tested good .; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11454734 GEARCASE , used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Newark, NY 14513
Dave
Job Details: 04/29/2021
Replaced gearcase . Slider . Rotor and screw . Calibrated unit and ran auto diagnostics. Tested in high spin . Unit tested good .; dspstn on spec-tagged invntry: 1 W10752189 SCREW
We serviced a
WHIRLPOOL WASHER
Model WET4027EW1
Near Fairport, NY 14450
Steve
Job Details: 04/29/2021
Ordering agitator for clothing persistently; ordrng 1 W10881748 (Agitator)
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Rochester, NY 14626
David
Job Details: 04/29/2021
Replace timer blower T-Stat motor due to incorrect heat. Dryer tested OK customer to monitor
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Fairport, NY 14450
Steve
Job Details: 04/29/2021
Found shaft on gearcase is moving up and down while agitating and causing noise. Ordering gearcase for shaft moving up and down; ordrng 1 W11393685 (Gearcase)
We serviced a
WHIRLPOOL DRYER
Model WED8500DC1
Near Newark, NY 14513
Dave
Job Details: 04/29/2021
"Replaced motor . Blower , six rollers and tension pulley . Belt . Tested unit . Tested good .; dspstn on spec-tagged invntry: 2 349241T ROLLER-SUPPORT 2PK , used 1 349241T (ROLLER-SUPPORT 2PK) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Rochester, NY 14619
Steve
Job Details: 04/29/2021
Found bake element is open. Ordering element. ; ordrng 1 W10779716 (Bake element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Rochester, NY 14624
Steve
Job Details: 04/29/2021
Found ice maker filling with very little water. Found braided line hooked to copper line. The copper line had better water flow than when it was hooked to braided line. Removed line. Temp in freezer was 0 degrees. Tested after to icemaker and the ice maker is filling now.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Spencerport, NY 14559
Evan
Job Details: 04/29/2021
Customer stating that unit will not produce ice and frost is forming in freezer. Called techline to document issue. Discovered with techline agent that ice box fan was not running causing issue with ice maker. Icebox is not maintaining temperature inside box causing low production. Referring to service pointer W10842568 for issue of ice forming in freezer. ; ordrng 1 W10846539 (ICE BOX FAN ) and 1 W10864519 (ADAPTER )
We serviced a
MAYTAG DRYER
Model MGD8630HW1
Near Spencerport, NY 14559
Evan
Job Details: 04/29/2021
"Customer stated that unit is still flashing f3e5 code for moisture sensor 2 shorted. ACU , main harness , front sensor harness both moisture sensors and inlet and outlet thermistor have all been previously replaced. Called techline to document issue due to multiple parts being replaced on unit. Techline is submitting unit to engineering for review of product due to same issue after multiple attempts at repair SR: 7730626748"