We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Rochester, NY 14616
Dave L
Job Details:
06/19/2023
Airflow is poor due to the blower wheel not turning. Blower is stripped on motor shaft. Ordering blower and motor. ; ordrng 1 WP697772 (Blower) and 1 W11549461 (Motor)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Rochester, NY 14609
Andres
Job Details:
06/19/2023
"Unit is working properly, theirs no error codes. I instructed customer how to get unit to fill with the most water."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hilton, NY 14468
Dave L
Job Details:
06/19/2023
Replaced ice maker due to DC short causing off cycle. Customer to monitor
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Spencerport, NY 14559
Dave L
Job Details:
06/19/2023
The detergent dispenser was holding water and not syphoning properly. Disassembled and cleaned dispenser. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Victor, NY 14564
Jeremy
Job Details:
06/19/2023
Replaced dented door.
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Victor, NY 14564
Jeremy
Job Details:
06/19/2023
"Front burners not igniting. Found burner caps on incorrect burners. Placed caps on correct burners, unit checks good."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Fairport, NY 14450
Jeremy
Job Details:
06/19/2023
Replaced basket hub with metal hub. Spanner nut in new assembly is not threaded. Reordering hub.; ordrng 1 W10324651 (Metal Hub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Fairport, NY 14450
Jeremy
Job Details:
06/19/2023
Icemaker producing small ice cubes that get stuck in ejector arms and fill tube is partially frozen over. Ordering icemaker and fill valve.; ordrng 1 WPW10179146 (Water Valve) and 1 WPW10300022 (Icemaker)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Fairport, NY 14450
Jeremy
Job Details:
06/19/2023
"Replaced UI and ACU for not starting cycles, problem still remains. Called techline, problem being elevated to engineering. Engineering will reach out to tech and consumer with resolution. SR 7736662717; O-emld tckt"
We serviced a
JENN AIR COOKTOP
Model JIC4536XB
Near Fairport, NY 14450
Jeremy
Job Details:
06/19/2023
Cooktop cracked and customer would like it replaced. Ordering cooktop; ordrng 1 WPW10396765 (Cooktop) and 1 Sh15 (Shipping)
We serviced a
MAYTAG WASHER
Model Mvwb835dw1
Near Honeoye Falls, NY 14472
Jeremy
Job Details:
06/19/2023
"Gearcase leaking oil. Replaced gearcase and slider, calibrated unit. Unit checks good.; used 1 Sh15 (Shipping), and 1 W10734521 (SLIDER) from stock"
We serviced a
JENN AIR COOKTOP
Model GTHTERT
Near Pittsford, NY 14534
Dave F
Job Details:
06/19/2023
Customer no longer needs service cant get parts for unit
We serviced a
KITCHENAID OVEN
Model KODE500ESS02
Near Rush, NY 14543
Dave F
Job Details:
06/19/2023
Replaced door seal and created a vent extension to stop heat and moisture going into the console. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Avon, NY 14414
Dave F
Job Details:
06/19/2023
"Gearcase is worn. Replaced gearcase, calibrated unit and ran auto diagnostics. Unit tested good ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006384 BELT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS08
Near South Bristol, NY 14424
Jeremy
Job Details:
06/19/2023
Water valve leaking when water is dispenser. Ordering valve.; ordrng 1 W11524655 (Water Valve)
We serviced a
GE DISHWASHER
Model GDP665SYN2FS
Near Fairport, NY 14450
Jeremy
Job Details:
06/13/2023
"UI unresponsive, no LEDs. Lower rack rollers have fallen off. Water conduit is not attached to top of unit, clip is missing, third rack bumping it. Clip part of tub and not listed in parts sheet. Ordering UI and rollers.; rqstng P&A on 1 WD21X25371 (UI) and 4 WD28X27241 (Roller)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Palmyra, NY 14522
James
Job Details:
06/13/2023
Replaced ff harness and verified operation. Unit is set to timed defrost in Diagnostics. Customer is to monitor. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Macedon, NY 14502
James
Job Details:
06/13/2023
Unit goes into sensing and sits there then ends cycle without doing final spin. Top not aligning with control panel. Update new control software on install. ; rqstng P&A on 1 W11325569 (Panel) and 1 W11322901 (Control) and 1 WPW10460693 (Lid) and 1 W10446202 (Paint)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Fairport, NY 14450
Jeremy
Job Details:
06/13/2023
Customer has extended warranty. They are calling for correct dispatch.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Pittsford, NY 14534
Jeremy
Job Details:
06/13/2023
Unit leaking from diverter. Quoted customer for sump replacement. Customer opted out of repair to purchase new unit.
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ8
Near Walworth, NY 14568
James
Job Details:
06/13/2023
Bottom keys not responding on keypad. Removed control and reinserted connections. Unit functions properly. If problem persists order W11206891 and W11416373
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB00
Near Rochester, NY 14624
Dave L
Job Details:
06/13/2023
The customer has been finding water on the floor in front of the freezer. Found that the defrost drain was clogged causing ice to build up under the bins and leak onto the floor. Cleared defrost drain and removed ice.
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Rochester, NY 14611
Dave L
Job Details:
06/13/2023
"Customer had a load of laundry in the machine on arrival. Observed until spin. Found that the unit shakes significantly during spin. Found that the wash basket is out of round. Ordering wash basket. ; ordrng 1 W11513243 (Basket), dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11449840 GEARCASE"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Rochester, NY 14612
Dave L
Job Details:
06/13/2023
Unit would not spin or agitate because debris had felled behind belt cover and caused the belt to slip off the pulley. Re installed belt. Unit tested ok.
We serviced a
GE MICROWAVE
Model JVM3160DF8WW
Near Rochester, NY 14612
Dave L
Job Details:
06/13/2023
Replaced motor and shaft due to noise. Noise went away.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Rochester, NY 14616
Dave L
Job Details:
06/13/2023
Freezer had defrosted due to the door not closing properly. Tightened rail screws that were obstructing the door. Unit tested ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rochester, NY 14612
Dave L
Job Details:
06/13/2023
Unit is leaking from the door due to a cracked lower spray arm. Customer decided to replace it himself. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
We serviced a
MAYTAG REFRIGERATOR
Model mrt118fffz09
Near Hilton, NY 14468
Dave L
Job Details:
06/13/2023
Replaced freezer gasket that wouldnt stay attached to door. .
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC5NHAXVY00
Near Penfield, NY 14526
James
Job Details:
06/13/2023
Unit intermittently leaking. Drain frozen and overflowing. Defrosted drain and verified its clear.
We serviced a
MAYTAG RANGE
Model MGR6600FZ3
Near Rochester, NY 14618
James
Job Details:
06/13/2023
Unit clicks for bake cycle but doesn't ignite. Replaced igniter and spark module then tested. Bake and broil functioning properly.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GBS0
Near Honeoye Falls, NY 14472
Jeremy
Job Details:
06/13/2023
"Customer complaint of excessive noise when drain pump running. Drain pump is excessively loud. Replaced drain pump, unit checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Bloomfield, NY 14469
Jeremy
Job Details:
06/13/2023
"Unit not registering doors closed and dispenser does not work. Deli UI not functional. Unplugged deli UI, unit began operating normal. Ordering UI, control, LED board and harness for DC circuit problem.; rqstng P&A on 1 WPW10769076 (Deli UI) and 1 W11170612 (Harness) and 1 WPW10675033 (Control) and 1 W10804160 (LED board)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Spencerport, NY 14559
Dave L
Job Details:
06/13/2023
Replaced heater per S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Rochester, NY 14619
James
Job Details:
06/13/2023
Replaced comtrol and tested oven and cooktop. Unit functions properly.
We serviced a
GE REFRIGERATOR
Model GNE25JYKHFFS
Near Brockport, NY 14420
Dave L
Job Details:
06/13/2023
Pulled up cycle history due to unit not cooling. Average ff temp 76. Found start device was not connected. Plugged in start device. Unit began cooling.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Brockport, NY 14420
Dave L
Job Details:
06/13/2023
Replaced control due to no voltage at evap fan. Tested ok.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Lima, NY 14485
Jeremy
Job Details:
06/13/2023
"Customer complaint of condensation and water in filter area and mildew smell. Customer stated they run unit once every two weeks. Explained that water in filter area is normal and that condensation can appear during humid weather. Ran unit in diagnostic cycle and found excessive suds. Advised customer to run a few empty cycles to clear suds and to make sure no other agents are introduced to dishwasher to prevent over sudsing in the future. Customer is unhappy with my advice and explanation of issues. Unit is operating as expected, customer needs to follow use and care procedures.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRS36FKB01
Near Scottsville, NY 14546
Jeremy
Job Details:
06/13/2023
"Defrost drain was frozen, customer already had it cleared. Unit has been operating for two weeks since. Unit operating as expected."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Farmington, NY 14425
Jeremy
Job Details:
06/13/2023
Drain pump stuck on and unit will not start. Held start button in until drain pump shut off. Found suspension bushings broken in three corners. Ordering suspension.; ordrng 1 W11130362 (SUSPENSION)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Canandaigua, NY 14424
James
Job Details:
06/13/2023
"Replaced compressor and tested. Unit ran for 5 minutes and no frost pattern developed. Unit began short cycling and start relay overheated. Replaced start relay and unit wouldn't start. New part defective. ; ordrng 2 W11370574 (Compressor)s and 1 W11506635 (Access) and 1 W11370574 (Compressor) and 1 W11504431 (5*7) and 1 W11504416 (8.5*6) and 1 Fffff (Access) and 1 55555 (5*7), dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504431 COUPLER BR 7.5X5 , 1 W11109499 DRIER- TUBE , 1 W11504416 COUPLER BR 8.5X6 , 1 W11504433 COUPLER BR 6X4 , 1 W11504447 COUPLER BR 5X1.8 , 1 W11506619 COUPLER BR 8 , and 1 W11506635 VALVE 1/4"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Fairport, NY 14450
Jeremy
Job Details:
06/13/2023
Unit freezes after starting a normal cycle. Pausing will unlock door but will not resume cycle and begins flashing PF. Flashing control board did not resolve issue. Ordering control and console.; ordrng 1 W11550649 (ACU) and 1 W11325569 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Fairport, NY 14450
Jeremy
Job Details:
06/13/2023
Replaced filter housing and installed new filter for customer. Unit checks good.
We serviced a
GE HOOD VENT
Model JVX5300SJSS
Near Manchester, NY 14504
James
Job Details:
06/13/2023
Rh bulb keeps blowing. Replaced bulbs and rh socket. Unit functions properly. If problem persists order ui and bulb.
We serviced a
GE DISHWASHER
Model GDF535PGR5WW
Near Perry, NY 14530
Jeremy
Job Details:
06/12/2023
"Replaced lower rack and tub gasket, door now closing properly. No leaks found, unit checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rochester, NY 14617
James
Job Details:
06/12/2023
Customer was no answer. Left part inside storm door.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Churchville, NY 14428
Jeremy
Job Details:
06/12/2023
"Replaced magnetron, capacitor, diode and thermal fuse for not heat and wrong fuse being installed. Unit checks good."
We serviced a
WHIRLPOOL DRYER
Model MGD7230hw3
Near Rochester, NY 14624
Jeremy
Job Details:
06/12/2023
Customer complaint of damp clothes at end of cycle. Unit has good air flow and heating properly. Instructed customer customer on cycle selection based on load being dried and how to use timed dry option.
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA2
Near Clay, NY 13041
Chuck
Job Details:
06/12/2023
"Spray arms not moving. Error code F6E4-float switch stuck open and F4E3-wash motor not running. Unit needs a sump assembly, also float switch will not stay in position Ordering sump assembly W10861526, lever WPW10195037, switch WPW10195039 and housing W10873429; rqstng P&A on 1 W10861526 (Sump assembly) and 1 WPW10195037 (Lever) and 1 WPW10195039 (Switch) and 1 W10873429 (Housing)"
We serviced a
GE DISHWASHER
Model GDT645SYNOFS
Near Syracuse, NY 13212
Chuck
Job Details:
06/12/2023
Customer stated that unit is leaking from both sides of door. After inspecting unit i found that the door gasket tested bad. Ordering door seal WD08X22095; rqstng P&A on 1 WD08X22095 (Door seal)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Syracuse, NY 13212
Chuck
Job Details:
06/12/2023
Customer stated that unit is not cooling and they are hearing a humming coming the back. After inspecting unit i found that the compressor drawing 8.99 amps. Ordering compressor W11635510 and lokrings ; ordrng 1 W11635510 (Compressor) and 1 W11504415 (8/8.5) and 1 W11504431 (7/5) and 1 W11506619 (8nk) and 1 W11504433 (6/4) and 1 W11504447 (5/1.8)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Syracuse, NY 13208
Chuck
Job Details:
06/12/2023
"Customer stated that unit is not powering on. After inspecting unit i found that the unit is not getting power, there is an issue with the breaker. I explained to the customer that the issue is electrical and i suggested that she cal an electrician. Thermal fuse tested good. Unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTVB1
Near Pittsford, NY 14534
Jeremy
Job Details:
06/12/2023
Replaced tub gasket for leaking. Unit checks good.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Brockport, NY 14420
Dave L
Job Details:
06/12/2023
Start knob was too close to console preventing the switch from closing. Pulled knob out and the dryer tested good. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKB1
Near Hilton, NY 14468
Dave L
Job Details:
06/12/2023
Replaced control due to ACU fault error. Customer to monitor
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EWH3
Near Rochester, NY 14610
James
Job Details:
06/12/2023
Replaced lower spray arm and tested. Diverter us stuck and not allowing bottom spray arm to rotate. Need sump assembly. ; ordrng 1 W10861526 (Sump)
We serviced a
GE STACKED LAUNDRY
Model GUD27ESSM1WW
Near Pittsford, NY 14534
Jeremy
Job Details:
06/12/2023
"Replaced timer, and noticed burning smell. Found terminal block burned up. Ordering terminal block, customer to purchase new cord. ; ordrng 1 WE4M525 (Terminal Block)"
We serviced a
WHIRLPOOL RANGE
Model MGT8775XS01
Near Hilton, NY 14468
Dave L
Job Details:
06/12/2023
Cleaned obstructed broil burner tube that was preventing proper flame. Tested ok. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Rochester, NY 14625
James
Job Details:
06/12/2023
Unit not making ice. Icemaker test passed. Filled icemaker manually and tested optical sensors. Replaced control and set to fast ice. Credit icemaker on previous job.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PLYB7
Near Fairport, NY 14450
James
Job Details:
06/12/2023
Unit intermittent to leak. Found vent is leaking inside door. Customer wants to replace insulation and filter also. ; ordrng 1 W11126003 (Insulation) and 1 Sh15 and 1 WPW10329609 (Vent) and 1 W10872845 (Filter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Fairport, NY 14450
Jeremy
Job Details:
06/12/2023
"Icemaker not making ice. Found water has leaked into module and froze up. Replaced icemaker, manually cycled. Unit checks good.; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Rochester, NY 14612
Dave L
Job Details:
06/12/2023
Replaced ff ice maker fill tube heater and UI due to no ice. Customer to monitor after 24 hours . Power cycled unit. ; dspstn on spec-tagged invntry: 1 W11092503 PANEL-UI
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Fairport, NY 14450
Jeremy
Job Details:
06/12/2023
Replaced sump for wash motor not running. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Rochester, NY 14616
Dave L
Job Details:
06/12/2023
Customer concerned with abnormal thumping noise durring wash cycle. Found the the drain hose had shifted and was making contact with the rear of the cabinet during spin. This was causing the noise. Adjusted hose. Secured tub ring that was not properly seated on outer tub. Unit tested ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Camillus, NY 13031
Chuck
Job Details:
06/12/2023
Customer stated that unit was shaking on there first cycle. No codes. Ran a diagnostic cycle in which the unit operated as intended. Suspension and tub tested good. I explained to the customer about cycle selection and how to load the unit. Left part with customer. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model Wfw5620hw2
Near East Rochester, NY 14445
Jeremy
Job Details:
06/12/2023
"Second man unavailable, called and rescheduled.; schdld next appmnt for 6/16 FRI AM"
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS0
Near Rochester, NY 14616
Dave L
Job Details:
06/12/2023
Replaced DSI control due to unit not energizing the gas valve. Tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Camillus, NY 13031
Chuck
Job Details:
06/12/2023
Replaced encoder and control. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Walworth, NY 14568
James
Job Details:
06/12/2023
"Unit squeaking during cycle. Replaced dryer repair kit and tested. Unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 2 4392067 REPAIR KIT , used 1 Sh15 from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Ontario, NY 14519
James
Job Details:
06/12/2023
"Replaced acu, ui, and vent fan. Ran Diagnostics successfully."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ01
Near Ontario, NY 14519
James
Job Details:
06/12/2023
Unit intermittently does droning noise. Inspected unit and noise went away when adjusting feet to pull out unit. Left unit in place. Customer is to monitor. If problem persists order sealer gum and foam.
We serviced a
MAYTAG DRYER
Model MGD6630HW0
Near Webster, NY 14580
James
Job Details:
06/12/2023
"Unit squeaking and lint filter clip broken. Quoted filter housing. Replaced belt and rollers. Cleaned lint. Unit functions properly. One year warranty on repair. ; ordrng 1 Sh15, dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Webster, NY 14580
James
Job Details:
06/12/2023
Replaced harness and tested user interface.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT351SFYW00
Near Greece, NY 14616
Dave L
Job Details:
06/12/2023
The unit is not cooling properly installed due to a low side leak. Quoted for evaporator. Customer declined to repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Rochester, NY 14624
Dave L
Job Details:
06/12/2023
Replaced auger motor due to broken shaft. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV02
Near Geneseo, NY 14454
Dave L
Job Details:
06/12/2023
"Replaced compressor and drier due to locked rotor. Unit tested ok. ; dspstn on spec-tagged invntry: 1 876765 TUBES-PROCESS 1 W11506635 VALVE 1/4' , 1 WPW10143759 DRIER-UV DYE , 2 W11504413 COUPLER , and 2 W11504414 COUPLER BR 10X6"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Baldwinsville, NY 13027
Chuck
Job Details:
06/08/2023
Customer stated that unit will not start a cycle. No codes. I started a diagnostic cycle but upon the filling of hot water the unit just stopped and buttons became unresponsive. Ordering control W11513246 and encoder W11481116; ordrng 1 W11513246 (Control) and 1 W11481116 (Encoder)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Clay, NY 13041
Chuck
Job Details:
06/08/2023
Customer stated that light switch is broken. Verified issue. Replaced switch. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Clay, NY 13041
Chuck
Job Details:
06/08/2023
Customer stated that unit is not draining. Error code F9E1-long drain. Upon arrival unit was filled with water. After inspecting unit i found that the drain hose tested bad. I quoted customer to replace the drain hose but they declined the repair. ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
We serviced a
MAYTAG RANGE
Model MER4600LS0
Near Clay, NY 13088
Chuck
Job Details:
06/08/2023
"Customer stated that oven gasket is hanging down. Verified the issue. After inspecting i discovered that 2 of the right side gasket clips are not snapped in place, i installed the gasket clips. Unit tested good."
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near East Syracuse, NY 13057
Chuck
Job Details:
06/08/2023
Customer stated that unit will not start a cycle after putting quarters in it. Error codes F5E1-lid switch fault. I ran a diagnostic cycle in which the unit operated as intended. I tried calibrating unit but it would not calibrate due to the lid not locking. I ran another diagnostic cycle in which the lid did not lock. Lid lock tested bad. Replaced lid lock WPW10482836. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Syracuse, NY 13206
Chuck
Job Details:
06/08/2023
Customer canceled service at the door when i explained to them that they would be responsible for the service call fee and any parts & labor
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Syracuse, NY 13204
Chuck
Job Details:
06/08/2023
"Customer stated that unit is not powering on. After inspecting unit i found that the thermal fuse tested good and the unit only has one leg of 240v going to it. I explained to the customer that she has an electrical issue and needs to contact an electrician. I also found found that door hinge was loose , tightened hinge screws. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Syracuse, NY 13204
Chuck
Job Details:
06/08/2023
"Unit not cooling. Compressor is turning on and immediately shutting off, drawing 2.28 amps. Ordering compressor W11370574 and Lokrings ; ordrng 1 W11370574 (Compressor) and 1 W11504415 (8/8.5) and 1 W11504420 (8/6) and 2 W11504431 (7/5)s and 1 W11506635 (Charging valve)"
We serviced a
GE RANGE
Model JB256DM2WW
Near Conesus, NY 14435
Dave F
Job Details:
06/08/2023
Front left element not getting hot . Ordering element ; rqstng P&A on 1 WB30X31058 (6 surface burner wit)
We serviced a
GE DRYER
Model GFD45ESSM0WW
Near Victor, NY 14564
Dave F
Job Details:
06/08/2023
Door switch was broken on unit would not let it turn on . Replace door switch unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Fairport, NY 14450
James
Job Details:
06/08/2023
"Replaced compressor and lokring is leaking. Cant remove with out damage to compressor. ; ordrng 1 W11580057 (Compressor), dspstn on spec-tagged invntry: 1 W11580057 COMPRESSOR 1 W11504416 COUPLER BR 8.5X6 , and 2 W11506635 VALVE 1/4"
We serviced a
GE DISHWASHER
Model GDP645SYN8FS
Near Fairport, NY 14450
James
Job Details:
06/08/2023
Replaced control and tested heater in Diagnostics cycle. Unit functions properly.
We serviced a
AMANA DRYER
Model NGD5800HW2
Near Ontario, NY 14519
James
Job Details:
06/08/2023
Lowes swapped out dryer with different one. New one is GE.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Rochester, NY 14625
James
Job Details:
06/08/2023
Replaced icemaker and it filled once installed.
We serviced a
AMANA DRYER
Model NGD5800HW2
Near Ontario, NY 14519
James
Job Details:
06/08/2023
Lowes swapped out dryer with different one. New one is GE.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC0
Near Ontario, NY 14519
James
Job Details:
06/08/2023
Unit screeching. Rollers worn. Replaced belt and rollers. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Webster, NY 14580
James
Job Details:
06/08/2023
"Unit was off for 2 days and turned on by itself but now icemaker not cycling. Found pantry ui harness damaged and ui corroded to door harness. Disconnected ui and harness at door. Need door, harness, ui, and icemaker. ; ordrng 1 W10815671 (Door pantry) and 1 W11170612 (Harness) and 1 W11577195 (Icemaker)"
We serviced a
WHIRLPOOL OVEN
Model wos31es0js01
Near Webster, NY 14580
James
Job Details:
06/08/2023
Unit tripped circuit breaker. Reset breaker and preheated oven. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Pittsford, NY 14534
Dave F
Job Details:
06/08/2023
Unit has a DC short in the system causing it to turn off . Was able to get unit to fail suspect its the LED board as customer says they are slow to turn on . Unplugged LED board and customer will monitor. Ordering board. Last trip was for LED bulb in freezer . Different issue charged service call and part .; ordrng 1 W10830288 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model UNAVAILABLE
Near Webster, NY 14580
James
Job Details:
06/08/2023
Customer said unit started cooling on its own and needs to cancel. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE304LPA0
Near Rochester, NY 14618
Dave F
Job Details:
06/08/2023
Dishwasher is made to have a panel and doesnt have one at the moment . Springs are designed for extra wait so it is harder to open without the panel . Customer will seek a cabinet panel for dishwasher.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Rochester, NY 14624
Dave F
Job Details:
06/08/2023
Damper is making noise. Ordering damper and tightened door handles .; ordrng 1 WPW10479155 (control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rochester, NY 14624
Dave F
Job Details:
06/08/2023
"Wires corroded in the door harness causing the unit to shut off . Ordering door and UI . Unplugged UI and unit started to work normally ; rqstng P&A on 1 W10815669 (dor-fip ss), dspstn on spec-tagged invntry: 1 W11601310 MODULE"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Scottsville, NY 14546
Dave F
Job Details:
06/08/2023
No error codes on unit . Ran auto test unit is working properly. Calibrated unit and tested again . Unit tested good needed to be calibrated.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Geneseo, NY 14454
Dave F
Job Details:
06/08/2023
Replaced water valve and control for not going through rinse. Calibrated unit and tested good