We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Rochester, NY 14624
Jeff Miceli
Job Details: 06/30/2025
Replaced control for continuous draining
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS3
Near West Henrietta, NY 14586
Zach L
Job Details: 06/30/2025
"Drip pan full. Ran unit for 30 minutes on express wash, no drips. Contacted techline. SR#7741887570 Techline advised customer may be improperly loading unit. Advised no repair at this time, requested customer take picture of how bottom dishwasher rack is loaded next time issue arises."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Rochester, NY 14624
Zach L
Job Details: 06/30/2025
Replaced damper and tested
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Rochester, NY 14620
Andres V
Job Details: 06/30/2025
Tech was assigned as a helper;
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS12
Near Pittsford, NY 14534
Ben H
Job Details: 06/30/2025
I cycle the ice maker and it cycle but did not get any water to it indicating a frozen line so I defrosted the line and water is now getting to it; ordrng 1 W11524655 (Inlet valve)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14613
DeVaughn C
Job Details: 06/30/2025
Drain pump runs continuously when connected to power. Control board should be replaced.; ordrng 1 W11603811 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Pittsford, NY 14534
Ben H
Job Details: 06/30/2025
Replaced the ice maker and cycled it to make sure it's cycled correctly and the water line was not frozen. The unit does not have a cooling issue
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Pittsford, NY 14534
Ben H
Job Details: 06/30/2025
I Replaced the LED in the freezer and now all of the LEDs work correctly
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Rochester, NY 14623
Ben H
Job Details: 06/30/2025
Customers complaint was that there's a PF code that would not go away no matter what. When I arrived the code was not there but the UI panel would not allow you to select a cycle or start the unit. I tried to get it in the diagnostic mode and it would not work. The UI is receiving power I double checked the connections and it does not seem to be any issues there the panel lights up and beeps when you push the buttons but does not let you select a cycle or start the unit. Due to the nature of the problem I am unable to tell if the issue is with the ACU or the UI so I am ordering both. I also ordered a UI harness to have on hand just in case ; ordrng 1 W11591400 (Ui console) and 1 W11680389 (Acu) and 1 W11449075 (Harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Rochester, NY 14620
Ben H
Job Details: 06/30/2025
We replaced the door and tested unit to make sure that there was no leaks
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Spencerport, NY 14559
Zach L
Job Details: 06/30/2025
"Freezing in pantry area. Found all temps good and all functions operatoinal. Service mode showed pantry temp averaged 30 and reached a low temp of 25. Evap fan and pantry damper functional, thermistors tested good. Unable to locate cause of irregular temps, sending data loggers; ordrng 2 0 (Data loggers)s"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Rochester, NY 14608
DeVaughn C
Job Details: 06/30/2025
"Part received. Did not match the part that was taken out of the unit. Contacted tech line. First tech line agent recommended modifying the part to make it fit. Specifically, removing the NTC from the new part and installing it into the old part. Followed instructions, did not fix the issue. Contacted techline again. Discovered wiring diagrams and manual illustrations did not match which contributed to complications. After several tests with techline guidance, Tech line agent suggest replacing board harness and NTC.; ordrng 1 W11549931 (Control) and 1 W11320546 (Heater) and 1 W11316252 (Harness), dspstn on spec-tagged invntry: 1 W11314664 HEATER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB11
Near Rochester, NY 14616
Zach L
Job Details: 06/30/2025
"Removed drier, separated system, and flushed system with nitrogen. Flushed no debris from unit but heard gurgling from low side. Replaced drier, vacuumed unit to 500 microns, swept system with 10g of R600a, vacuumed back to 500 microns, and recharged with 50g of R600a. Unit would not properly develop frost pattern. Found new running pressures at 8000 microns and 40psi. Unit took 15 minutes to equalize, equalized at 30psi. Unit still restricted. Contacted techline, SR#7741888031. Techline advised evaporator and compressor may be oil logged, recommended replacing evaporator and compressor.; ordrng 1 W11562258 (Evaporator) and 1 W11504419 (8x7) and 1 W11504449 (4x2) and 1 W11582579 (Compressor) and 1 W11504415 (8.5x8) and 1 W11504431 (7x5) and 1 W11506619 (8x8) and 1 W11506635 (Charging port) and 1 W11504416 (8.5x6), dspstn on spec-tagged invntry: 1 W11109499 DRIER- TUBE"
We serviced a
GE REFRIGERATOR
Model GTS19KGNDRWW
Near Rochester, NY 14613
Zach L
Job Details: 06/30/2025
"Customer complaint is unit once reached high temps. Milk soured and vegetables went bad. Unit has not since had cooling problems. Found full frost pattern, all functions operational. Customer properly loading and operating unit. Unable to determine cause of failure, possible one time event. If issues reoccurs, send data loggers to customer."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Irondequoit, NY 14617
Zach L
Job Details: 06/30/2025
Damper chattering and filter housing damaged. Needs new damper and filter housing.; ordrng 1 WP67001668 (Filter housing) and 1 WPW10594329 (Damper)
We serviced a
GE OVEN
Model JTP27WD1WW
Near Webster, NY 14580
Zach L
Job Details: 06/30/2025
Replaced cooling fan. Ran bake cycle to test unit
We serviced a
GE REFRIGERATOR
Model CYE22UELCDS
Near Webster, NY 14580
Zach L
Job Details: 06/30/2025
Replaced UI and tested
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Pittsford, NY 14534
Jeff Miceli
Job Details: 06/30/2025
Replaced missing insulation behind toe plate
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Canandaigua, NY 14424
Ben H
Job Details: 06/26/2025
Unit keeps running the drain pump due to an incorrect reading of water in the tub. I checked the pressure tube and it was not blocked and did not appear to have any holes in it. The control board is getting an incorrect reading and will need to be replaced. I tried to look up the part number but I was unable to find it on any of the websites we use so I'm scheduling a pseudo job tomorrow to talk to Jeff for parts research; schdld next appmnt for 6/27 FRI !
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Brockport, NY 14420
DeVaughn C
Job Details: 06/26/2025
Replaced parts. Repair completed successfully.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Rochester, NY 14626
DeVaughn C
Job Details: 06/26/2025
"Customer reports unit stops, starts, and illuminates lights intermittently. Start and cancel also do not respond reliably. Console and control board should be replaced.; ordrng 1 W11120155 (Control) and 1 W11165145 (Console)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Pittsford, NY 14534
Ben H
Job Details: 06/26/2025
The ice maker was cycling but not getting any water. I tried to blow through the tube but something was blocking it so I sprayed some steam up in the tube and then test it again and water now makes it down to the ice maker indicating a frozen water line. I defrosted it and tested unit and it cycles and fills with water
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC3
Near Pittsford, NY 14534
Ben H
Job Details: 06/26/2025
I found that the blower wheel was broken causing a loud noise. ordered new blower wheel ; ordrng 1 WP697772 (Blower wheel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ19
Near Rochester, NY 14624
Andres V
Job Details: 06/26/2025
Gasket was torn at the top exposing the magnet. Replaced gasket used heat gun to help seal
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Rochester, NY 14620
Ben H
Job Details: 06/26/2025
"I found the roller Wheels locked up and the belt broken causing the drum to not turn. I put a dryer repair kit on the unit and tested unit; dspstn on spec-tagged invntry: 1 341241 BELT , used 1 4392065 (REPAIR KIT) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rochester, NY 14611
Andres V
Job Details: 06/26/2025
"Found a giant clump of lint at the vent, took it out and ran it. Unit now vents ; dspstn on spec-tagged invntry: 1 279838 ELEMENT"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Fairport, NY 14450
Jeff Miceli
Job Details: 06/26/2025
Replaced control for continuous drain
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Rochester, NY 14611
Andres V
Job Details: 06/26/2025
"Found belt cover was damaged from customer doing a heave load and causing splotch to rub on it. I checked error codes did not find any stored, also ran a diag cycle and a high spin speed cycle. Unit is working. Customer must of done a heavy load that caused basket to bottom out. I did hear the belt making a noise, gave customer a quote and she wants to think about it. If she calls back order W11239857"
We serviced a
GE DISHWASHER
Model CDD420P4T0W2T
Near Rochester, NY 14626
DeVaughn C
Job Details: 06/26/2025
Replaced board then ran express cycle. Repair completed successfully.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Rochester, NY 14612
DeVaughn C
Job Details: 06/26/2025
Installed new heating element and housing. Repair completed successfully.
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Rochester, NY 14626
DeVaughn C
Job Details: 06/26/2025
"Replaced motor, rotor, then calibrated. Repair completed successfully."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT311FFFH00
Near Spencerport, NY 14559
Zach L
Job Details: 06/26/2025
"Leak tested, blew cap tube clear of debris. Replaced compressor and drier. Vacuumed to 500 microns and recharged with 4.4oz of R134a.; dspstn on spec-tagged invntry: 1 W11504419 COUPLER 1 W11504418 COUPLER , 1 W11504420 COUPLER BR 8X6 , 1 W11504431 COUPLER BR 7.5X5 , 1 W11504433 COUPLER BR 6X4 , 1 W11504436 COUPLER AL BR 6X1.8 , 1 WPW10143759 DRIER-UV DYE , 1 W11504447 COUPLER BR 5X1.8 , and 1 W11506635 VALVE 1/4"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Rochester, NY 14626
DeVaughn C
Job Details: 06/26/2025
Drain pump runs continuously. Pressure hose is not kinked and is clear. Control board should be replaced. ; ordrng 1 W11608056 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Rochester, NY 14623
Ben H
Job Details: 06/26/2025
I found that on the back of the inlet valve facing the front of the unit there is a small leak where the line to the water filter plugs into the valve. ( This is a inspection for a damage claim and we are not repairing the unit)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ02
Near Penfield, NY 14526
Jeff Miceli
Job Details: 06/26/2025
Filter housing opened properly. Pre ordered filter was incorrect. Customer will acquire a new filter.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Rochester, NY 14615
Zach L
Job Details: 06/26/2025
"-20inHg and 67psi. Contacted techline, techline advised checking for leaks. Pressurized system with 250psi nitrogen for 20 minutes. No bubbles, no loss of pressure. Contacted techline again. Techline advised using 250psi nitrogen to clear low side restriction, evacuating system, then using 10g of R600a to sweep system free of remaining nitrogen, evacuate again, and recharging. Followed techline advise. Mineral oil blew clear from cap tube, no solid debris. Replaced dryer, evacuated, ran sweep charge, evacuated, and recharged with R600a. Pressures measured -15inHg and 57psi on startup. Unit developed full frost pattern. SR#7741800985"
We serviced a
GE REFRIGERATOR
Model GNE27JGMKFWW
Near Rochester, NY 14618
Andres V
Job Details: 06/26/2025
Customer brought to my attention that water dispenser was not working. I tested it and could hear valve humming. I installed new ice maker which cycle and called for water but did not see any fill mold. I tried to pull unit out to check the valve but unit is extremely hard to get out by myself and was not able too. I tried to go into basement to find the water line but could not. I suggested when home owner gets home to check his water line
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Scottsville, NY 14546
Zach L
Job Details: 06/26/2025
"Fast equalization time, no leaks in system. Inefficient compressor.; ordrng 1 W10309988 (Compressor) and 1 W11504416 (8.5x6) and 1 W11504431 (7x5) and 1 W11504415 (8.5x8), dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW3
Near Henrietta, NY 14467
Ben H
Job Details: 06/26/2025
Customer had some flooding in the basement that got on the dryer and was concerned with possible electrical hazards when operating the dryer. I inspected everything and made sure everything was dried off and there was no water damage to any electrical components. I tested the unit and everything seemed to work as it should
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Scottsville, NY 14546
Ben H
Job Details: 06/26/2025
Worked with 67 on a SS job; schdld next appmnt for 7/2 WED !
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ11
Near Rochester, NY 14618
Andres V
Job Details: 06/26/2025
"Door was damaged, I replaced the door and had customer inspect it."
We serviced a
GE REFRIGERATOR
Model GNE27JYMNFFS
Near Ontario, NY 14519
Andres V
Job Details: 06/26/2025
"Put unit into diag with GE tool. Tested the frzr heating element found it would not turn on. I tested continuity found it to be ok, I then checked power to it but did not find any voltage. ; ordrng 1 WR50X10069 (Defrost sensor) and 1 WR55X46945 (Control board)"
We serviced a
WHIRLPOOL DRYER
Model LE7680XSW1
Near Webster, NY 14580
Andres V
Job Details: 06/26/2025
"Found belt snapped, had belt i replaced it and tested it. Unit is heating and tumbling; ordrng 1 341241 (Belt)"
We serviced a
GENERAL ELECTRIC RANGE
Model JGBS30DEKBB
Near Rochester, NY 14621
Andres V
Job Details: 06/26/2025
Oven Ignitor not glowing hot enough to release the gas. Sqt sent out and Ignitor (WB13X40208) I replaced it and tested unit. Unit is igniting now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Irondequoit, NY 14609
Andres V
Job Details: 06/26/2025
"Freezer was 32 and fresh food was 44. Evap fan is running, condenser fan are all working. Took AMP reading fount it pulling .48. Unit has a sealed system issue.; ordrng 1 W10836706 (Evaporator) and 1 W11506620 (8nk) and 1 W11504424 (8/1.8) and 1 WPW10143759 (Dye drier) and 1 W11504436 (6/1.8) and 1 W11504430 (6/7) and 1 W10913906 (Process tube) and 1 WPW10507886 (Compressor) and 3 W11504415 (8.5/8)s and 1 W11504432 (6/5)"
We serviced a
GE WASHER
Model GTWN3000M1WS
Near Rochester, NY 14609
Andres V
Job Details: 06/26/2025
"Noise is coming from the bearing, checked underneath unit found it also to be leaking from the Gearcase seal. Spoke to customer about repair he has decided to replace unit."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Irondequoit, NY 14609
Zach L
Job Details: 06/25/2025
"Drain pump not turning, needs new drain pump; ordrng 1 WPW10348269 (Drain pump)"
We serviced a
WHIRLPOOL DRYER
Model WED6620HW1
Near Penfield, NY 14526
Andres V
Job Details: 06/25/2025
"Checked heating element found it did not have continuity, while taking unit apart found belt was fringing. I replaced belt and element, tested unit. Unit is heating now.; dspstn on spec-tagged invntry: 1 WP3387747 ELEMENT , used 1 661570V (Belt (spare from repair kits that dont fit)) from stock"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Henrietta, NY 14467
Ben H
Job Details: 06/25/2025
Sr 7741857385; ordrng 1 W11629601 (Control)
We serviced a
KITCHENAID OVEN
Model KSIS730PSS0
Near Pittsford, NY 14534
Ben H
Job Details: 06/25/2025
"Customer was concerned because they had a brown out and when the power was turned back on they had the oven running and then a couple hours after they shut it off they noticed a burning smell and check the oven and it was still extremely hot in there. I inspected the unit thoroughly it could find no signs of a short or burn anywhere. When I tested the unit at 350 degrees it came out with an average temperature of 365?, but other than that there was no issue with it running or cycling and it shut off when I turned it off. I calibrated the oven down 15? to ensure a correct temperature. I called the safety tech line and reported my findings to them"
We serviced a
GENERAL ELECTRIC WASHER
Model GFW850SPN1RS
Near Webster, NY 14580
Andres V
Job Details: 06/25/2025
I replaced the motor and the belt. Tested unit on a drain and spin. Unit no longer makes noise.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Hilton, NY 14468
DeVaughn C
Job Details: 06/25/2025
Replaced control then calibrated. Repair completed successfully.
We serviced a
WHIRLPOOL WASHER
Model WFW97HEXR2
Near Rochester, NY 14606
DeVaughn C
Job Details: 06/25/2025
Wrong bellow clamp was received. Reordering bellow clamp. ; ordrng 1 W11266654 (Bellow clamp)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Greece, NY 14616
DeVaughn C
Job Details: 06/25/2025
Replaced control board. Repair successful.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14606
DeVaughn C
Job Details: 06/25/2025
"Installed wash plate, actuator, and guard. Removed debris from wash tub. Repair completed successfully. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Rochester, NY 14609
Jeff Miceli
Job Details: 06/25/2025
Replaced control for continuous draining.operted properly
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Rochester, NY 14621
DeVaughn C
Job Details: 06/25/2025
Replaced control board then calibrated. Repair completed successfully.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Webster, NY 14580
Zach L
Job Details: 06/25/2025
"On arrival, ice maker not in home position. Ice maker able to find home position during testing. Ran harvest and fill tests with no issues. No damage to harness. Issue caused by either improper installation or potential software issue in control board. Left ice maker in home position, advised customer to monitor ice maker and call if functional. Ordering control.; ordrng 1 WRS588FIHZ00 (Main control)"
We serviced a
WHIRLPOOL RANGE
Model KCGS956ESS06
Near Webster, NY 14580
Zach L
Job Details: 06/25/2025
Burner cap not installed on dual torch burner. Needs burner cap. Unit covered by first year manufacturer warranty; ordrng 1 W10836474 (Burner cap)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Victor, NY 14564
Ben H
Job Details: 06/25/2025
Customers complaint was that it would not agitate or spin when she had a larger load in the washer. I put the unit in the diagnostic cycle and tested the shifter and a high speed agitation and a high speed spin and those seem to function correctly so I checked the slider and the slider was in good condition. I ran a factory calibration cycle and put a large load in and tested the unit and the unit now actuates and spins as it should. If the unit has this issue again and the customer calls back then order a clutch W11195971
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C4EYB02
Near Penfield, NY 14526
Andres V
Job Details: 06/25/2025
"Found evaporator patter to be only covering half of evap. The amp reading was .84 and was slowly dropping, sent pic to Zach he said could be under charged or a small leak ; ordrng 1 WPW10239732 (Evap) and 1 W11506620 (8NK) and 1 W11504424 (8/1.8) and 1 WPW10143759 (Dye drier) and 1 W11504436 (6/1.8) and 1 W11504444 (5/4.5) and 1 W10913906 (Process tube) and 1 W11504418 (8/7)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHW00
Near Lyons, NY 14489
Andres V
Job Details: 06/25/2025
"Drain plug was clogged causing water to pour into the freezer section. Cleaned it out, unit now drains properly."
We serviced a
GE DRYER
Model PTD60EBPR0DG
Near Newark, NY 14513
Andres V
Job Details: 06/25/2025
Found the belt snapped causing no tumbling and heat. Replaced the belt and tested unit. Unit is heating and tumbling now; used 1 WE03X29897 (had spare belt) (Belt) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Newark, NY 14513
Andres V
Job Details: 06/25/2025
"Unit had a F7E1 error code for tachometer missing. Unit could not tell if basket was moving. I replaced the actuator then ran a diag cycle successfully. Started a normal cycle as well watched it advance to wash; dspstn on spec-tagged invntry: 1 W11643701 HARNS- WIRE , used 1 Wpw10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Webster, NY 14580
DeVaughn C
Job Details: 06/25/2025
Drain pump runs continuously when connected to power. Drain pump should be replaced. ; ordrng 1 W11603810 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14609
DeVaughn C
Job Details: 06/25/2025
"Customer reports unit does not start cycles. Discovered unit was out of calibration. Ran diagnostic cycle, then started a normal cycle in consumer mode. Cound not duplicate issue at this time. Suggested customer to monitor performance. No further repair necessary at this time."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14620
DeVaughn C
Job Details: 06/25/2025
Installed new board then calibrated. Repair completed successfully.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ05
Near Farmington, NY 14425
Ben H
Job Details: 06/25/2025
I found at the freezer door gasket was not ceiling very well resulting in condensation buildup so I warmed up the gasket to reseal it and it now seals correctly
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS10
Near Newark, NY 14513
Andres V
Job Details: 06/25/2025
Relay is stuck close causing inner light and cooling fan to run when door is close. Unit will need new control SR 7741851209; ordrng 1 W11467778 (ACU)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Clifton Springs, NY 14432
Ben H
Job Details: 06/25/2025
When you go to start a cycle the lid lock will click but it does not lock I replaced the lid lock and tested unit and it now works correctly ; dspstn on spec-tagged invntry: 1 W11307244 LATCH and 1 W11603810 CNTRL- ELEC
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Newark, NY 14513
Andres V
Job Details: 06/25/2025
"Replaced Gearcase, outer tub, inner tub, washplate, hub, suspension rods. Ran a diagnostic cycle successfully. Unit is working properly ; dspstn on spec-tagged invntry: 1 W10528947 HUB"
We serviced a
GE DISHWASHER
Model GDP665SYN5FS
Near Irondequoit, NY 14622
Zach L
Job Details: 06/25/2025
"Pressure sensor blocked, full of debris. Cleared debris and tested."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Newark, NY 14513
Ben H
Job Details: 06/25/2025
Helped 56 complete a repair on the washer
We serviced a
GE REFRIGERATOR
Model PTS25SHSARSSS
Near Rochester, NY 14618
Zach L
Job Details: 06/25/2025
Replaced evaporator fan. All functions operating properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Penfield, NY 14526
Zach L
Job Details: 06/25/2025
RC evap frosted over. Cleared frost. Defrost thermistor measured in range. Changed unit from adaptive defrost to basic defrost.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Farmington, NY 14425
Jeff Miceli
Job Details: 06/25/2025
Replaced control for continuous draining. Could not test unit as it is in maintenance garage.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GBS1
Near Brockport, NY 14420
Andres V
Job Details: 06/24/2025
"Customer tried to replace the gasket but it kept falling off. They threw out that gasket, I installed new oem gasket and tested unit. ; dspstn on spec-tagged invntry: 1 W11177741 GASKET"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14610
DeVaughn C
Job Details: 06/24/2025
Replaced sump motor and door. Repair completed successfully.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Henrietta, NY 14467
Ben H
Job Details: 06/24/2025
I replaced the door seal and tested the unit for about 25 minutes with no leaks. Instructed customer to run a load and monitor
We serviced a
KENMORE DRYER
Model ="110.79622800"
Near Irondequoit, NY 14617
DeVaughn C
Job Details: 06/24/2025
Unit would not heat. Replaced thermal fuse. Repair completed successfully. ; used 1 WP3392519 (FUSE-THERMAL) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC1
Near Rochester, NY 14616
DeVaughn C
Job Details: 06/24/2025
Replaced control. Repair completed successfully.
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Rochester, NY 14612
DeVaughn C
Job Details: 06/24/2025
"Replaced gear case, slider, then calibrated. Repair completed successfully. ; used 1 w10734521 (Slider) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Brockport, NY 14420
Andres V
Job Details: 06/24/2025
Items in freezer are thawing out. I took off evap cover found evaporator had a poor frost pattern (took pic) unit has a leak in the system causing poor cooling in freezer section. ; ordrng 1 W11546605 (Evaporator) and 1 W11504449 (4/2) and 2 W11506619 (8NK)s and 1 W11580057 (Compressor) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11504433 (6/4) and 1 W11504447 (5/1.8) and 1 W10913906 (Process tube)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rochester, NY 14626
DeVaughn C
Job Details: 06/24/2025
"Drain pump running continuously when connected to power. Replaced control board, then calibrated. Unit testing good. ; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Rochester, NY 14606
DeVaughn C
Job Details: 06/24/2025
"Drain pump runs continuously when connected to power. replaced control board, then calibrated. Repair completed successfully."
We serviced a
GE STACKED LAUNDRY
Model GUD27EESNWW
Near Rochester, NY 14612
Andres V
Job Details: 06/24/2025
"Plug GE tool into unit, did not find error codes stored. Checked for software updates. Ran drain and spin. Called techline I was informed if unit has an out of balance load itll keep spinning to adjust load then rinse and spin lights will light up to indicate its detecting an out of balance load. Informed customer of this."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHW01
Near Webster, NY 14580
Zach L
Job Details: 06/24/2025
"Low side sealed system leak. Repaired leak and replaced drier. Pressure tested with 250psi nitrogen. Vacuumed to 500 microns and recharged with 5.3oz of R134a. Temps and pressures tested good, unit developed full frost pattern; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE"
We serviced a
WHIRLPOOL RANGE
Model WFES3330RS0
Near Rochester, NY 14621
Andres V
Job Details: 06/24/2025
Replaced the control board and tested unit. Unit is working properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Pittsford, NY 14534
Ben H
Job Details: 06/24/2025
Customers complaint was at the unit was making a clicking noise. I removed the evaporator cover and check for ice buildup hitting the condenser fan and there was no build up in the frost pattern looked good I tested the damper on that did not make any noise. Customer also mentioned that the ice maker was not working so I tested the ice maker and you can hear the gears turning but it does not move the arm and that was the clicking noise that the customer was hearing. Ordered new ice maker; ordrng 1 4317943 (Ice maker)
We serviced a
GENERAL ELECTRIC DISHWASHER
Model DDT700SBN4TS
Near Pittsford, NY 14534
Ben H
Job Details: 06/24/2025
Disconnected the motor and found a leak in the hose coming off the motor. I replaced the motor and tested unit and there is no more leaks. I did not need to replace the sump
We serviced a
KENMORE DISHWASHER
Model 665.13202N410
Near Farmington, NY 14425
Ben H
Job Details: 06/24/2025
Customers complaint was that the Unit is leaking from the door every time you run a cycle. I tested the unit and found water leaking out from the door so I took off the panel to get a better view and found that the bottom of the plastic tub was warped causing water to run out of the unit. Unit would need a new tub and customer is not going to fix the unit
We serviced a
WHIRLPOOL RANGE
Model WFGS7530RW0
Near Farmington, NY 14425
Ben H
Job Details: 06/24/2025
Replaced the dsi and the ignitor and the unit is still not reigniting after initial ignition. Ordered a new control board and temp sensor; ordrng 1 W11745759 (Control board) and 1 W11730224 (Sensor)
We serviced a
GE OVEN
Model JTP27WD1WW
Near Webster, NY 14580
Zach L
Job Details: 06/24/2025
"Cooling fan making excessive noise, needs new cooling fan; ordrng 1 WB26K5061 (Cooling fan)"
We serviced a
MAYTAG FREEZER
Model MSS25C4MGZ00
Near Webster, NY 14580
Zach L
Job Details: 06/24/2025
"Replaced control. Tested defrost heater in service mode, heater operating properly."
We serviced a
MAYTAG DRYER
Model MED5430MW0
Near Fairport, NY 14450
Zach L
Job Details: 06/24/2025
Adjusted door strike
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Fairport, NY 14450
Zach L
Job Details: 06/24/2025
"Ice dispenser door not sealing. Dispenser door recently replaced, unlikely cause of failure. Needs new freezer door.; rqstng P&A on 1 W11551458 (Stainless freezer door), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY , states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Fairport, NY 14450
Zach L
Job Details: 06/24/2025
"Compressor not running. Entered service mode and ran compressor test. Ice maker began flooding during test. Contacted techline, SR#7741846591 Techline advised deli UI or main board as cause of problems. Left deli UI disconnected, refrigetator operating properly without deli UI. If issues return, failure is in main board, order WPW10675033; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ02
Near Scottsville, NY 14546
Ben H
Job Details: 06/24/2025
Ff section was having an issue with intermittently not cooling. I replaced the EVAP fan due to some physical evidence of damage to it and I also replaced the defrost thermistor due to ice buildup on the evaporator from not defrosting is often as it should. Unit is cooling and I instructed the customer to monitor it
We serviced a
WHIRLPOOL OVEN
Model MGR6600FW7
Near Rochester, NY 14606
Andres V
Job Details: 06/24/2025
"Replaced the temp sensor, tested unit out set to a 400 degree cycle. Unit did get up to temp"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near West Henrietta, NY 14586
Ben H
Job Details: 06/24/2025
Found one of the roller Wheels locked up causing the smell and noise so I put a dryer repair kit on and tested the unit and there the noise went away and I instructed the customer the smell might linger for a little bit due to some rubber residue on the drum I was unable to scrape off so I instructed the customer to monitor it but not be concerned if it's still smells right away; used 1 4392065 (REPAIR KIT) from stock