Local Reviews

Rated 4.8 out of 5 stars based on 277 customer reviews

Map of Webster, NY

Great service




Technician was professional, efficient and knowledgeable about the issue.


Map of Rochester, NY

great service





Map of Macedon, NY

Great Service




The Tec was very friendly and knowledgeable.


Map of Rochester, NY

Great Service





Map of Rochester, NY

Fantastic service




The agent was professional, courteous and friendly.


Map of Walworth, NY

microwave assessment




Your quoted price should include the tax


Map of North Chili, NY

Very good service





Map of Shortsville, NY

Prompt, experienced and knowledgeable





Map of Bloomfield, NY

Great service




Good


Map of Penfield, NY

OUTSTANDING




FRIENDLY, KNOWLEDGEABLE, EFFICIENT


tech was great




It was a warranty issue


Service Call




David was very nice. Explained why my dry wash making a noise and what he did to correct the problem.


Excellent service




Our technician was knowledgeable, efficient and very personable. He also took care keep floors clean on a very muddy day


Lisa





Excellent Service




Steve was thorough and efficient. We appreciate his knowledge and his attention to detail. Our fridge is working great!


Stephanie





Excellent service.




Dave Long was excellent. He is very knowledgable, knew exactly what was wrong with the appliance and did a nice job with the repair.


Very knowledgeable tec





Did a great job and explained everything he was doing.





Polite and prompt service





Donna




Great gentleman and prompt service!!!


Lynda




Dave and Simon were both very courteous, friendly and knowledgeable. They were careful to explain the problem and took care in covering my floor so not to damage it, and covered their shoes as to not track in snow into my house. Great job by both! My washer works great!


Nancy




Excellent service. Gary was on time, very professional. Service with a smile.


very good young men did a great job





Good knowledgeable service Tech




Good experience. Issue dealt with in a timely manner.


Excellent service




David was very cordial and respectful of inside home keeping clean


Well done




Dave was a pleasure to have as my service person. Problem was solved.


Excellent service!




Appliance tech was contracted by my Kitchen Remodel company to take care of ordering and replacing a damaged gas stove top.. Though the reorder process seemed to take some time, once the part was available an appointment was quickly scheduled and expert installation occurred.


repair microwave




Gary was professional and polite.


stove repair





Prompt, professional, expert




Dave was initially stumped about our washer problem but figured it out, diagnosed cause, & replaced water valve. Runs fine now. Dave kept us informed of repair status, his arrival time & next steps. Great tech!!


very efficient





Has not contacted me yet




Tech was dispatched to a rental property. As the landlord, I made two requests for the tech to call me with information while at the service visit. No call received during or after service. I believe the appliance was fixed, but I'm unhappy at this lack of responsibility. This is NOT ok.


Response from Appliance Tec:

Our company prides it self on having plenty of communication to our customers. (some have said maybe a bit too much) Since this call was dispatched by a third party so we have little control of the content. We only had the telephone number for your tenant so we could not have called you directly. If we had your number we surely would have communicated with you. Feel free to contact us at anytime for any questions.


Quick and easy fix!





Repair




I was very pleased with the service I received for my repair. Timely and very professional


Great Service




He was efficient quick and neat


Owner




Very pleasant. It took 2 tries but he stayed with it and solved the problem.


Great Service




Tech was very personable and quick to resolving the issue


Prompt and informative




Under warranty repair. Cost not an issue.


Friendly, knowledgeable, and professional





Mark




Great experience with technician. He told me exactly what was wrong and what needed to be fixed. Fast and efficient service. I appreciate the updates on when to expect arrival and that I can track the technician’s progress of when they would arrive.


Excellent!





Good job




Concise and reliable


Great Service.




Very efficient and left the work area clean. Very professional.


Excellent service





great service





Michael





Great service!!! Very professional and knowledgeable!!!




I appreciate Dave’s hard work.


Stove repair





Great service, excellence diagnosis!




Nice man, very skillful


Great Service




David is always friendly and helpful. He always fixes things in a timely manner. I don’t have any problems with him or the company he works for. I’m very thankful to have them for a service provider.


great service




my 2 year old dryer drum was coming apart and Gary did a wonderful job getting the parts and fixing it quickly- Kudos for a job well done! thanks


Response from Appliance Tec:

We know having an appliance failure is inconvenient. "Quickly" is how we want to handle it! Thank you!


Above and beyond.




Everyone I spoke to and came to my house was great and went above and beyond. It started with helping me get my issues covered under warranty by calling the manufacturer directly and my tech was extremely knowledgeable and looked into potential future issues too.


Great seevice




Dave was fantastic in diagnosing the issue. Very friendly and efficient. Couldn’t ask for more in a service Tec.


Awesome




Very professional & considerate they were very knowledgeable & resolved the problem quickly


Great Service, prompt and friendly





Unfortunate Outcome




Technicians arrived in a timely manner, were very polite and respectful of home by wearing booties over their boots. Unfortunately, they could not locate the Jenn Air part for my double oven. Lower oven electric control panel (Touch Assembly) apparently not available as double oven is 14 years old. I am only able to give an average rating as the visit was maybe 10 minutes to tell me they couldn’t do anything and I was still charged $89.95 +tax fir their time.


Great Service




Very knowledgeable. Knew immediately what the problem was. It was great to have someone who did not talk down to me, due to the fact that I am a woman. I just recently had that experience, and it was an eye opener.


Great Service




Gary was great. Nice guy and really efficient. He was at my house all of 20 minutes and had the door replaced. Thanks Gary


Great timely service





Great job




Steve is efficient and prompt. Quick to diagnose problem. Would recommend


Quick and friendly




The tech was nice and he solved the problem quickly


Kate





well done




Steve was a great tec ,listened to and answered all questions.Very professional.Thank you. ED


Punctual and Professional





Great service





On time, super nice and efficient




Professional service and came prepared with parts to repair my stove. Couldn’t say enough about how easy the appointment went. Awesome communication from the tech too prior to the scheduled appointment. Definately recommend...


Great Service




Very helpful even though warranty information was not accurate. Very informative


Great.





Great service. Great tec. Great technology, especially progress report of tec's appointment and our place on the schedule.




Service as described by Whirlpool. Believe Appliance Tec to be the best in the area. Tech was excellent. Fair price.


Good Service, Poor Dishwasher Desgin




I have no issues with Dave and AppliacneTec. They diagnosed the issue correctly. Dave provided friendly service and was very knowledgeable. He's an asset to your company and I would trust him to work on future appliance issues I may have. I don't like the design of the dishwasher water inlet. When water pressure is too high, it will splash from the inlet and leak. The water inlet should be a closed sytsem all the way into the dishwaher. If you can provide feedback to Maytag, it would be appreciated. Dave can provide knowledgeable feedback to Maytag on my behalf.


John




Satisfied


Great Service




Our appliance tech Dave Flint explained the “quirks” of our new, very modern oven/range. He made the necessary adjustments and was very friendly and efficient.





Great service


Refrig Repair




Gary is very friendly, works efficiently, and is a good communicator. At this time, the repair has solved the problem. Wish the people who engineer and build our products were as good as those who make repairs.....


Nancy




Great service but expensive.


Joan




Dave was very helpful and answered all my questions. I felt he did a very through inspection of my stove to make sure everything was working correctly.


Steve M.

Steve M.

FREEZER MAYTAG MQF1656TEW02 Found fan motor getting power but not running. Ordering fan motor; ordrng 1 WPW10236142 (motor-evap)

Near Sonyea Rd, Mount Morris, NY 14510
Steve M.

Steve M.

DISHWASHER WHIRLPOOL KDFE104DSS1 Pump not pushing water hard enough to drain. ; rqstng P&A on 1 3385556 (hose-drain) and 1 WPW10348269 (drain pump)

Near Sycamore Ridge, Honeoye Falls, NY 14472
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer experiencing freezing temperatures in the fresh food. Product temperature at 38 on arrival but the milk that was sitting on the top shelf was partially frozen. Large items blocking airflow on the top shelf will cause freezing problems as well as loading its,s touching the back wall. When recommending that the customer move items I was called a "retard" and was told to "get the fuck out the house" and that "they shouldn't have sent my"stupid ass" out to her house. Was getting verbally assaulted out the door and it continued until I entered my vehicle. Sr77824597303"

Near Maiden Ln, Rochester, NY 14616
Dave F.

Dave F.

WASHER WHIRLPOOL WFW9151YW00 Replaced drain pump . Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 WPW10730972 PUMP

Near Highland Ave, Newark, NY 14513
Steve M.

Steve M.

MICROWAVE WHIRLPOOL WMH32519HZ3 Sr#7724598804 found sensor not reading humidity. Called tech line and they recommended replace control and humidity sensor. ; ordrng 1 W10833858 (sensor) and 1 W11342846 (CONTROL)

Near Kirklees Rd, Pittsford, NY 14534
Gary T.

Gary T.

DRYER AMANA NGD4655EW2 Replaced open high limit thermal cut off advise customer to make sure that venting is clean.

Near Ingersoll St, Albion, NY 14411
Shaiman C.

Shaiman C.

DRYER ROPER RED4516FW Replaced motor.

Near W Ridge Rd, Rochester, NY 14626
Dave F.

Dave F.

WASHER WHIRLPOOL WTW7300DW0 Replaced user interface with one that was already there from previous visits . Calibrated washer and ran unit in diagnostics. Tested good .

Near NY-14, Lyons, NY 14489
Dave F.

Dave F.

WASHER MAYTAG MVWC565FW1 Washer had error code F8E1 long fill error code and F5E3 lid lock failure Removed water line to find the water valve filters were plugged causing the long fill error code . Removed filters cleaned . Replaced lid lock and ran washer in calibration. Ran auto diagnostics. Washer tested good .

Near Serenity Dr, Geneva, NY 14456
Shaiman C.

Shaiman C.

WASHER MAYTAG MHW5630HW0 Tested unit in manual and auto diagnostics multiple times. Could not recreate any issues.

Near Amerige Park, Rochester, NY 14617
Shaiman C.

Shaiman C.

RANGE WHIRLPOOL WFE770H0FZ2 Multiple door parts and cooktop damaged. Replacing parts accordingly.; ordrng 1 W10872562 (cooktop) and 1 W10903747 (glass-door) and 1 W11205076 (TOP TRIM) and 1 WPW10297318 (liner-door) and 1 WPW10481433 (nameplate) and 1 WPW10618239 (hndle-door)

Near W Ridge Rd, Rochester, NY 14626
Dave F.

Dave F.

WASHER MAYTAG MVWB835DW3 User interface knob is not turning when it is turned needs user interface ordering user interface W11115285 and control W11170706 ordering console a well W11102318; ordrng 1 W11102318 (console) and 1 W11115285 (panel-cntl) and 1 W11170706 (cntrl-elec)

Near Swamp Rd, Canandaigua, NY 14424
Evan E.

Evan E.

DRYER WHIRLPOOL WGD94HEAW0 Idler pulley was still sticking cleaning pulley and shaft. Suggesting replacing pulley. Replaced pulley Ran test cycle unit tested good Labor is ATEC warranty Charging for part; used 1 W10837240 (PULLEY-IDLER) from stock

Near Imperial Dr, Webster, NY 14580
Gary T.

Gary T.

DRYER GE DHDSR46EE1WW "Replaced broken belt, tested okay."

Near W Henrietta Rd, Henrietta, NY 14467
David L.

David L.

DRYER WHIRLPOOL LGR8648LW0 Unit was not heating due to failing gas coils. Replaced gas coils. Unit tested good. ; used 1 279834 (COIL KIT) from stock

Near Troutbeck Ln, Rochester, NY 14626
David L.

David L.

DISHWASHER KITCHENAID KDTE254ESS1 Checked unit for burner odor. Smelled a slight odor when door was opened. Ran diagnostics. U it functioning as designed. Debris were likely caught under heater in a previous cycle which has caused an odor. Recommending cleaning with afresh.

Near W Meadows Dr, Rochester, NY 14616
David L.

David L.

REFRIGERATOR WHIRLPOOL KRFC300EBS00 Unit was not dispensing or making ice due to a frozen water bladder. Freed bladdar restriction. Unit testing good

Near Wyman Dr, Rochester, NY 14622
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF560SMHB00 Water valve leaking through and causing ice buildup at water chute to the icemaker.; ordrng 1 WPW10279909 (valve-inlt)

Near Washington St, Churchville, NY 14428
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4800BQ1 "Drain pump is seized and not draining unit, Unit needs drain pump, see sticky notes.; ordrng 1 WPW10661045 (drain pump)"

Near Spring Flower Dr, North Chili, NY 14514
Dave F.

Dave F.

DRYER WHIRLPOOL MED7000XG0 Drying not turning on . Found the thermal fuse was blown . Replaced fuse with truck stock WP339251 . Tested unit . Removed error codes . Tested good .; used 1 WP3392519 (FUSE-THERMAL) from stock

Near Gravel Hill Ln, Honeoye Falls, NY 14472
Dave F.

Dave F.

OVEN-MW COMBO GE JKP90DP3WW User interface has stuck key causing the oven light to turn on and off . Replaced user interface. Tested unit tested good .

Near Thrush Field Way, Pittsford, NY 14534
Gary T.

Gary T.

COOKTOP WHIRLPOOL WFG525S0HV "Unit is not sparking at the bake burner consistently but is at the broil, unit has updated insulated harness, ordering DSI. ; ordrng 1 W11162730 (module-spk)"

Near Chestnut Ridge Rd, Rochester, NY 14624
Dave F.

Dave F.

MW-HOOD COMBO WHIRLPOOL WMH31017FS0 Door switch on microwave has failed installed interlock W11244494 . Tested door tested good . Microwave making clicking noises and turn table not turning all the time . Found the turn table motor is going bad . Customer may want to repair motor but not right now . Part for that is W10642989 ; used 1 W11244494 (INTERLOCK) from stock

Near Calm Lake Dr, Farmington, NY 14425
Evan E.

Evan E.

OVEN WHIRLPOOL RBD275PDQ14 Customer stated unit was flashing error codes upon inspection discovered Unit is flashing f3e2 error code (temp sensor error) Took ohm reading on original sensor.Sensor is failing Ordering temp sensor Returning 4/12; schdld next appmnt for 4/12 FRI 9-12

Near Reitz Pkwy, Pittsford, NY 14534
Dave F.

Dave F.

RANGE ELECTROLUX EW30ES65GSE Oven is working as it should no odd noises . Customer will monitor.

Near Bayberry Cir, Fairport, NY 14450
Evan E.

Evan E.

RANGE WHIRLPOOL WFE320M0ES2 Customer stated unit was not powering on. Checked incoming voltage. Upon checking voltage discovered that terminal block had broken causing L1 to make contact with cabinet causing control board to short out. Board is not responding to commands. Ordering control Ordering terminal block ; ordrng 1 W11122560 (CONTROL ) and 1 WPW10245259 (TERMINAL BLOCK)

Near Wilkins St, Rochester, NY 14621
Evan E.

Evan E.

WASHER MAYTAG MVWB300WQ1 "Customer stated they were hearing metal on metal while using machine. Upon inspection discovered bearing was failing causing issue .Replaced bearing Ran test cycle During test cycle unit was struggling to drain water from tub. Pump is working intermittently Ordering drain pump ; ordrng 1 W10536347 (DRAIN PUMP), used 1 W10435302 (BEARING) from stock"

Near Driftwood Ln, Rochester, NY 14617
Shaiman C.

Shaiman C.

MICROWAVE WHIRLPOOL WML55011HB Right side control panel is damaged. Replacing. ; ordrng 1 W11206155 (RIGHT CONTROL)

Near W Ridge Rd, Rochester, NY 14626
Gary T.

Gary T.

DISHWASHER WHIRLPOOL WDT910SAYM1 "Replaced leaking door gasket, checks okay.; dspstn on spec-tagged invntry: 1 W10300924V GASKET"

Near Maida Dr, Spencerport, NY 14559
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW5620HW0 Wrong part ordered. Reordering parts.; ordrng 1 W11316255 (VALVE SINGLE) and 1 W11316256 (VALVE DOUBLE)

Near Marketplace Dr, Rochester, NY 14623
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 Found the washer was bouncing on right front leg. Adjusted all the legs and tested with load of clothing. The washer tested good.

Near Mill St, Nunda, NY 14517
David L.

David L.

REFRIGERATOR GE GSCS3PGXCFSS The fill tube is freezing over preventing water from dispensing. Ordering fill tube heater kit. ; ordrng 1 WR49X10173 (dispenser water tube)

Near Brick Landing, Rochester, NY 14626
Steve M.

Steve M.

WASHER WHIRLPOOL WFW75HEFW0 Found finish nails in the pump that was stopping the pump from draining. Removed nails and the washer tested good.

Near Cottage St, Dansville, NY 14437
Steve M.

Steve M.

DRYER MAYTAG MEDB855DC0 Replaced rollers and idler with maintenance kit for squealing while running the dryer tested good. ; used 1 4392067 (REPAIR KIT) from stock

Near Summers St, Livonia, NY 14487
Steve M.

Steve M.

DRYER MAYTAG DCCB330GT0AC Found lint screen missing and the vent was full of lint. Removed lint. Found blower has bad bearing. The unit will need a blower and possibly a motor. On testing thermostats the one by the burner fell crumbled. The thermostat is discontinued. Recommended customer replace the dryer.

Near Co Rd 1, Canandaigua, NY 14424
Steve M.

Steve M.

OVEN WHIRLPOOL KODE500ESS02 Sr#7724591393 called tech line for persistent f2e1 error causing no operation. Tech line wanted the vent sealed with metal tape for moisture getting behind console.

Near Holly Hill, Honeoye Falls, NY 14472
Dave F.

Dave F.

REFRIGERATOR GE GSCF3PGXCFWW Left hand bracket that holds the ice bucket and icemaker has broken . Needs new bracket ordering new bracket WR72X10240; ordrng 1 WR72X10240 (refrigerator drawer)

Near Pine Tree Dr, Victor, NY 14564
David L.

David L.

WASHER MAYTAG MVWB765FW3 Sr77245880552Unit was not finishing properly. Valve was pulsing. Replaced valve. Went over use and care with customer for white residue issue.

Near Maryview Dr, Webster, NY 14580
Dave F.

Dave F.

WASHER MAYTAG MVWB835DW1 Washer not showing anything on user interface. Checked power from control board has 5 volts D.C also has F6E2 error code UI cannot Hear ACU. . Led light on control is on showing the control is powering up. Order new user interface W10861510 and bring control with just in case W11024149; rqstng P&A on 1 W10861510 (console) and 1 W11024149 (cntrl-elec)

Near Stanford Way, Fairport, NY 14450
David L.

David L.

REFRIGERATOR KITCHENAID KRBR109ESS00 Kjrnajrapl1KIRNAJRAPL1Damper is noisy. Replaces damper. Call covered by whirlpool; used 1 WPW10594330 (CONTROL) from stock

Near Glenmont Dr, Rochester, NY 14617
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Ice maker fill tube was frozen preventing ice production. Removed ice maker assembly from the top of liner to thaw. Reinstalled assembly and tested unit in test 45 water fill test. The mold filled. Fill tube heater testing good for voltage from control and resistance. Customer to monitor.

Near Millford Crossing, Penfield, NY 14526
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRT541SZDB00 "Evaporator is leaking from evap, ordering evap.; ordrng 1 W10836706 (evaporator)"

Near E River Rd, Rochester, NY 14623
David L.

David L.

REFRIGERATOR AMANA ASD2522WRS03 Unit is leaking from the freezer onto the floor due to a clogged defrost drain. Cleaned drain.

Near Benton St, Rochester, NY 14620
David L.

David L.

DISHWASHER WHIRLPOOL WDF330PAHB1 The dishwasher was dripping from the door due to the lower spray arm not being connected. Reattached spray arm. Unit tested good. ; dspstn on spec-tagged invntry: 1 WPW10524469 GASKET

Near Hilton Parma Corners Rd, Hilton, NY 14468
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTE254ESS2 Dishwasher not spraying well found debris inside the spray arms causing the water not to come out . Removed debris. Tested unit in diagnostics. No error codes . Ran in auto diagnostics test . Tested good .

Near Burnley Rise, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 585 478 6926 found fan blade to loose to stay on fan motor. Ordering both. ; ordrng 1 W11127829 (motor-cond) and 1 W11204896 (FAN BLADE)

Near Ferris Hls, Canandaigua, NY 14424
Evan E.

Evan E.

DRYER MAYTAG MEDB766FW0 Customer wants to reschedule appointment for first apt Friday 4/12. ; schdld next appmnt for 4/12 FRI 8 am

Near Lauren Ct, Webster, NY 14580
David L.

David L.

REFRIGERATOR GE GFSS2HCYCSS Unit IS not defrosting. Heater tested open. Ordering heater and thermostat. ; ordrng 1 WR50X10068 (thermostat defrost) and 1 WR51X10108 (heater def asm)

Near Jackson Heights Dr, Webster, NY 14580
Gary T.

Gary T.

WASHER MAYTAG WTW7500GC0 "Ran diagnostics, unit had and communication error between the user interface and the control, ordering ui and control; ordrng 1 W11130238 (cntrl-elec) and 1 W11130341 (console)"

Near S Main St, Albion, NY 14411
Shaiman C.

Shaiman C.

DRYER ROPER RED4516FW "Replaced timer, unit still won’t start. Start winding is testing below expectation. Replacing motor. ; ordrng 1 279827 (motor!dryer)"

Near W Ridge Rd, Rochester, NY 14626
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDB835DW4 Replaced panel. Unable to test noisy operation due to missing terminal screws. Ordering screws.; ordrng 1 279393 (screw)

Near Owens Rd, Brockport, NY 14420
Gary T.

Gary T.

DRYER AMANA NGD4655EW2 "Unit has an open high end limit, is not heating ordering part.; ordrng 1 W11050897 (cutoff-tml)"

Near Ingersoll St, Albion, NY 14411
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTE254ESS2 Found motor sump is leaking. Quoted customer and they denied repair. Called office and got the part covered under loyalty retention as per kb. Ordering motor sump. ; ordrng 1 W10902372 (pump&motor)

Near Esjay Dr, Victor, NY 14564
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Dishwasher not washing . Fills with water . Found F4E3 F7E1 error codes . Wash pump not turning on . Ordering new pump W11085683; rqstng P&A on 1 W11085683 (pump&motor), dspstn on spec-tagged invntry: 1 W10872255 VALVE"

Near Wood Hill Rd, Pittsford, NY 14534
Dave F.

Dave F.

WASHER WHIRLPOOL LA7899XPW3 Washer not spinning and draining clothes out . Found the lid switch is not working . Needs new switch . Ordering actuator WP359807 and switch W10820036; ordrng 1 W10820036 (switch-lid) and 1 WP359807 (actuator)

Near Brooklawn Dr, Rochester, NY 14618
Gary T.

Gary T.

OVEN KITCHENAID KOSE507ESS01 "Open over thermal fuse no power to control, ordering thermal fuse.; ordrng 1 WPW10545255 (fuse-thrml)"

Near Reddick Ln, Rochester, NY 14624
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW5000DW1 Replaced lid lock and control. Unit testing good.

Near Moseley Rd, Fairport, NY 14450
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Defrosted freezer evaporator, defrost circuit checking okay, ordering control.; rqstng P&A on 1 W10789393 (cntrl-elec)"

Near Judy Ann Dr, Rochester, NY 14616
Steve M.

Steve M.

DRYER WHIRLPOOL WGD9400SW2 Replaced gas coils for heat turning off during cycle. The customer had cleaned the vent prior to service. ; used 1 279834 (COIL KIT) from stock

Near Yorkshire Way, Victor, NY 14564
Steve M.

Steve M.

MW-HOOD COMBO KENMORE 721.808335 Replaced magnetron and diode for no heat. The microwave tested good.

Near Sunray Crest Dr, Victor, NY 14564
Steve M.

Steve M.

WASHER WHIRLPOOL WFC7500VW2 Replaced water pump for not draining. The washer tested good.

Near Harbor Ln, South Bristol, NY 14424
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTE204DSS1 Replaced motor sump for not cleaning dishes. The dishwasher tested good

Near Barnes Rd, Canandaigua, NY 14424
David L.

David L.

REFRIGERATOR KITCHENAID KRFF507HPS00 Left hand door liner has imperfections that the customer is unable to remove. Ordering door and ice door. Right side of RC liner also has some grey tinting but is not impacting operation of the unit. Pics attached. FC door is dented. Ordering FC door. ; ordrng 1 W10757551 (dor-fip ss) and 1 W10876598 (nameplate) and 1 W11268536 (ICE DOOR) and 1 W11301204 (DOOR)

Near Hillside Ave, Rochester, NY 14610
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTE104ESS0 Replaced motor sump for not cleaning and leaving soap at the end of the cycle. The dishwasher tested good ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP

Near NY-14, Geneva, NY 14456
Steve M.

Steve M.

WASHER AMANA NTW4705EW0 Found transmission is seized. Manager at aarons said it was not economical to replace. They are going to replace.

Near Exchange St, Geneva, NY 14456
Dave F.

Dave F.

WASHER WHIRLPOOL WTW8200YW0 Left hinge has failed mechanically and needs new hinge . Removed old hinge and put unit back together. Customer decided that the lid was fine without the hinge . The lid closes all the way . Tested good .

Near Golf Stream Dr, Penfield, NY 14526
Dave F.

Dave F.

MICROWAVE MAYTAG MMV4205DW1 Replaced door interlocks with W11244490 . Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK

Near E Pointe, Fairport, NY 14450
Evan E.

Evan E.

RANGE WHIRLPOOL WFG361LVQ2 Customer stated unit was not preheating up to correct temperature. Ran test bake cycle. After flame initially lit. Burner flame was going out. Suspecting that temperature sensor was failing to sense correct temp coming from Burner. Flame was continually relighting after going out. Ordering temp sensor ; ordrng 1 WPW10181986

Near Yellow Mills Rd, Palmyra, NY 14522
Dave F.

Dave F.

RANGE MAYTAG MER8674AS0 Replaced bake element due to being broken . Tested unit . Tested good .

Near S Ridge Trail, Fairport, NY 14450
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW8500DC5 "Customer concerned with LF error code. Water valves would not function on command in the manual test mode. Replaced valves, unit testing good."

Near St Paul St, Rochester, NY 14604
Evan E.

Evan E.

DRYER WHIRLPOOL WED9200SQ0 Customer stated they were experiencing long dry times. Upon inspection checked thermal fuse and thermal cut off both tested closed. Tested heater. Heater tested open. Heater is cause for issue suspecting that heater has fused itself to case causing unit to still work partially. Ordering heater ; ordrng 1 WP8544771 (HEATER)

Near Winding Creek Dr, Webster, NY 14580
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Installed rubber fan grommet to reduce fan noise while refrigerator was running.

Near Cottage Grove Cir, North Chili, NY 14514
Gary T.

Gary T.

RANGE WHIRLPOOL KFGD500ESS04 "No power to the ignitor, ordering control and safety valve. Parts covered under 5 year.; ordrng 1 W10877013 (cntrl-elec) and 1 WPW10546238 (valve-gas), dspstn on spec-tagged invntry: 1 12400035 IGNITOR"

Near County Line Rd, Hamlin, NY 14464
Gary T.

Gary T.

RANGE GE JGBP30WEV3WW Adjusted air fuel mixture so the burner was blue inf correctly.tested okay.

Near Flower City Park, Rochester, NY 14615
Gary T.

Gary T.

REFRIGERATOR AMANA ASD2275BRW00 "Replaced watervalve that was leaking through and freezing up the water chute into the icemaker, defrosted frozen chute. Jumped icemaker, it cycled and filled. Checks okay."

Near Dewey Ave, Rochester, NY 14616
David L.

David L.

DRYER MAYTAG MGD5500FC0 Unit making a loud noise from the motor and blower ordering blower and motor with housing. . ; rqstng P&A on 1 W11123147 (motor-drve) and 1 WPW10211911 (housing) and 1 WPW10211915 (wheel)

Near Guinevere Dr, Rochester, NY 14626
Gary T.

Gary T.

RANGE WHIRLPOOL WFG320M0BS3 Replaced warped control panel and installed it per service bulletin for door warm to touch.

Near Frear Dr, Rochester, NY 14616
Gary T.

Gary T.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced and adjusted springs and bushings so door would not fall open.

Near Daffodil Trail, Rochester, NY 14626
Gary T.

Gary T.

REFRIGERATOR GE PSS26SGRD SS Replaced open defrost heater causing no cool in fridge.

Near Golden Pond Trail, Spencerport, NY 14559
David L.

David L.

DRYER MAYTAG MGDB835DW4 Customer has noticed that the door no longer stays open like it used to. This is normal operation as there is no cam or door stop on this unit. Hinge has worn in and is operating as expected. Called tech line to verify. SR7724575472Door catch was binding due to the catch not being clipped in all the way. Adjusted door catch.Tested unit. Testing good. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP

Near Viewcrest Dr, Rochester, NY 14609
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ "Unit is not cooling due to the compressor not pumping. Ordering a compressor.; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer),"

Near Gallup Rd, Spencerport, NY 14559
David L.

David L.

MICROWAVE WHIRLPOOL WOC75EC0HS00 Replaced UI due to intermittent operation. Customer to monitor.

Near Pathway Ln, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL ET1PHKXPQ88 Defrost drain was plugged. Cleaned drain and removed ice from freezer. Cllctd $164.85 CC Ref # 148896708

Near Lake Rd, Williamson, NY 14589
David L.

David L.

REFRIGERATOR WHIRLPOOL WSF26C2EXF01 Replced evaporator and dryer due to unit not cooling. U it began cooling after install.

Near Walworth Rd, Ontario, NY 14519
Evan E.

Evan E.

OVEN KITCHENAID KOCE507ESS4 Replacing convection fan due to units original fan producing noise while unit fan was runningReplaced convection fan Ran test bake cycle Unit tested good Running quietly

Near Applegrove Cir, Webster, NY 14580
Evan E.

Evan E.

WASHER MAYTAG MVWC500VW1 Replacing cam inside agitator due to unit not spinning agitator from dog agits being worn. Replacing motor coupler and motor did to unit not engaging into spin. Replaced coupler replaced motor Ran test cycle Unit tested good Now spinning and agitating properly

Near Deneering Rd, Marion, NY 14505
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5000DW1 Replacing hoses and water valve due to threads on valve stripping causing unit to leak. Replaced valve Replaced hoses Ran diagnostic cycle Unit tested good No leaks

Near Brookview Dr, Macedon, NY 14502
Evan E.

Evan E.

WASHER MAYTAG MVWC565FW1 "Customer stated unit was vibrating violently while in spin since repair. Ran unit in Manual test mode on high spin. Unit is functioning as it should. Inspected drive hub ,cam and leveled feet to ensure In was level. Called tech line to document issue.Unit tested good SR: 7724582749"

Near Belvista Dr, Rochester, NY 14625
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT111SFDW04 Found ice build up around fan. Removed ice from freezer and sealed cabinet. Customer to monitor

Near Westview Terrace, Rochester, NY 14620
David L.

David L.

WASHER MAYTAG MVWX655DW1 "Replaced control due to no operation. Unit tested good.Previous notes** HISTORY FROM PRIOR JOBS ****--------------------Job/Invoice # 80344, 3/13/2019MOORE2473 RIDGE RD E , ROCHESTERNot Spinning or Wet Clothes at the End of the Cycle3/18/19 9:24: EE there 3/18 MON, 8:34 to 9:19, Customer stated unit was stopping during the cycle and would not drain. Upon arrival unit was unplugged. Plugged in unit. Unit then started to drain but then shut off. Control was not responding to commands. Inspected control Discovered that led verification light is flashing control is failing to accept incoming voltage. Unit needs control boardQuote for repair:W11116592 (control ) $250.00Labor $34.95Tax : $22.76Total: $307.71Customer has already paid service call feeIs going to contact office later today if they would like to proceed with repair."

Near East Ridge Road, Rochester, NY 14622
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Replaced compressor for no cool. The refrigerator tested good.

Near Co Rd 7, Clifton Springs, NY 14432
Evan E.

Evan E.

OVEN MAYTAG MER8800FZ0 Repacking temp sensor duentonunitnflashing f3e0 error code (temp sensor shorted) Replaced sensor Unit initially preheated up to 350 then flashed error code again. After attempt to run bake cycle unit was flashing feature not available. Called tech line SR: 7724557165Tech line recommended hardwiring sensor into harness due to issues with molex connector. Hardwired sensor to harness Ran test preheat Unit preheated as it should Unit tested good

Near Terrace Hill Dr, Penfield, NY 14526
Dave F.

Dave F.

WASHER WHIRLPOOL WTW5000DW2 F8E1 long fill no fill error code . Called techline SR 7724580152 . Different problem from prior Issues . Customer washer more cotton which may absorb more water . Customer washes on normal directed customer to try heavy duty cycle . If problem persists order water valve W11210459 and control W11116590 . Calibrated machine and ran in auto diagnostics. Tested good .

Near W Main Rd, Lima, NY 14485
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW7590FW0 "Replaced user interface, unit testing good."

Near Elm St, Rochester, NY 14604
Steve M.

Steve M.

WASHER AMANA NTW4516FW2 Tested washer and only found out of balance error. Tested washer in diagnostics and the washer passed all tests. Calibrated washer. The washer tested good.

Near William St, Dansville, NY 14437
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL MVWB835DW1 Customer concerned with machine not starting cycles. F0E3 F8E3 F7E9 F9E2 upon arrival. Customer said the issues arose after washing a queen comforter and towels. Cleared codes and ran verification cycle. Unit testing good.

Near Arbor Creek Dr, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR MAYTAG MBF1958XEB1 Replaced evaporator fan motor for getting power and not running causing no cool in fresh food section. The refrigerator tested good

Near Batzing Rd, Caledonia, NY 14423
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4855HW0 "Ran diagnostics, no error codes. Customer complaint is unit bangs all the time. Customer uses pods, re mounted loose strut and ran calibration. Unit tests okay."

Near Drake Rd, Hamlin, NY 14464
Gary T.

Gary T.

MICROWAVE WHIRLPOOL WMH53520CS6 "Replaced mag tube that wasn't heating food, tested okay."

Near Sherry Ln, Brockport, NY 14420
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Replaced left had door that had a dent.

Near Iva Mae Dr, North Chili, NY 14514
Gary T.

Gary T.

REFRIGERATOR GE GFSL6KEX Replaced icemaker that wasn't cycling or producing ice.

Near Ledgewood Cir, Rochester, NY 14615
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Replaced solenoid and auger motor that burned out due to ice cubes been fused together in the ice bin. Advised customer to use more ice and do not let it sit in the bin as it will fuse together over time. Tested auger and switched between crushed and cubed ice. Everything tests OK.

Near Legends Way, Rochester, NY 14612
Dave F.

Dave F.

WASHER MAYTAG MHW5500FW1 Washer not draining well . Cleaned filter for poor draining . Tested unit in auto diagnostics and ran load of towels . Tested unit . Tested good .

Near Canandaigua, NY 14424
Dave F.

Dave F.

RANGE WHIRLPOOL WFE525S0HV0 Door hinges had mechanical failure. One of the welds broke that hold the spring . Replaced door hinges. Tested unit tested good.

Near Flaxen Dr, Farmington, NY 14425
Dave F.

Dave F.

DISHWASHER KITCHENAID KUDE20IXSSA Dishwasher not turning on . Found the control lock was on. Turned control lock off . Ran unit in diagnostics. No error codes . Tested good .

Near Brace Rd, Victor, NY 14564
David L.

David L.

DISHWASHER KITCHENAID KDPE234GPS0 Unit is leaking from the door corners. Ran unit in diagnostics. Unit was over sudsing. Showed customer the issue using the clear door. Showed the customer how to remove the suds. Recommending that the customer change detergent brands. Pics of suds attached

Near , CT
Evan E.

Evan E.

WASHER KENMORE 796.402729 Customer stated unit was not powering on when trying to start cycle. Upon inspection UI was not responding to commands. Removed top to inspect control board and check for proper incoming voltage. Checked incoming voltage at filter board. Once tech unplugged connector from filter board could hear control begin to click. Unit is receiving proper voltage (120v) reseated connector into filter board. Unit is now powering up. Ran test cycle while In home unit completed cycle as it should. Suspecting that control needed to be reset. If issue is to persist tech is recommending replacement of filter board (6201EC1006T)

Near Elmwood Ave, Rochester, NY 14610
Steve M.

Steve M.

MICROWAVE WHIRLPOOL WMH32519HZ3 Replaced exhaust fan for loud bearing . The microwave tested good.

Near Fairport, NY 14450
Dave F.

Dave F.

DRYER MAYTAG MGDX655DW2 Dryer not advancing in time on time dry. Needs timer . Replaced time and tested unit . Tested good .

Near Locust Cir, Walworth, NY 14568
Gary T.

Gary T.

OVEN JENN AIR JDS1450DP0 "Cooling fan did not have adaptor wires for newer plug providd in the box and unit is showing communications errors with the control, ordering control and second fan. ; ordrng 1 W11099813 (cntrl-elec) and 1 W11107275 (fan-blwr)"

Near Woodruff Glen, Rochester, NY 14624
Steve M.

Steve M.

WASHER MAYTAG MVWX500XW2 Found the gears on the gear case are worn and will not connect to cam. The cost of the repair will outweigh cost of new machine. ; dspstn on spec-tagged invntry: 1 W10721967 CAM

Near Shannon Glen, Fairport, NY 14450
David L.

David L.

DISHWASHER KITCHENAID KDFE104DSS Found float stuck in the up position preventing the unit from starting. Adjusted and cleaned float.

Near Shoreway Dr, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Replaced evaporator and dryer due to poor cooling in the freezer. Unit began cooling after install.

Near Crosman Terrace, Rochester, NY 14620
David L.

David L.

REFRIGERATOR MAYTAG MFI2570FEZ06 Water pad switch harness was not inserted into the UI preventing the dispenser from functioning. Plugged in the water pad harness. Unit tested good.

Near East St, Pittsford, NY 14534
David L.

David L.

FREEZER FRIGIDAIRE LFFU14F5HWC Replaced electronic control due to unit not cooling. Unit began cooling after installation.

Near Hightower Way, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced doors that were not aligned and binding. New doors work much better.

Near Pondbrook Point, Webster, NY 14580
David L.

David L.

DISHWASHER ELECTROLUX FDB1502RGC4 Replaced open wash motor. Unit tested good.; dspstn on spec-tagged invntry: 1 154844301 MOTOR PUMP

Near Goodman St N, Rochester, NY 14607
David L.

David L.

DRYER MAYTAG MEDX6STBW1 Unit is taking a long time to dry clothes. Found that the venting is restricted. Recommending that the customer replace the vent

Near Augustine St, Rochester, NY 14613
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KBSD606ESS01 The grill that came with the refrigerator is not the correct one and is missing a cut out of it that a tube needs to run through . Ordering new grill 2325184B; ordrng 1 2325184B (grille-frt)

Near Macedon Center Rd, Macedon, NY 14502
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KSC23C8EYB02 Temps are set at 0 and 37. Tested when arrived and the temps were good. Freezer at 0 and fresh food section at 35. Customer is going to replace thermometers.

Near Bristol View Dr, Fairport, NY 14450
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF560SEYM00 Replaced icemaker that wasn't cycling. Unit checks okay.

Near Lake Rd N, Brockport, NY 14420
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer stated they are getting water dripping from left side of door while unit is running cycle. Checked for error codes. Unit displaying error code 5-1 (door not shut during when starting cycle. Cleared code ran diagnostic cycle. Removed kick panel to monitor left side of door. Unit did not leak/drip while tech was in home. Suspecting possible utensil or pot handle was coming through bottom of rack causing spray arm to spray in one direction. Could not replicate issue while in home. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10524469 GASKET

Near East Ave, Rochester, NY 14610
Dave F.

Dave F.

WASHER WHIRLPOOL WFW9151YW00 Drain pump fin was broken. Not pumping water out .ordering new pump WPW10730972 . Labor for job 74.90; ordrng 1 WPW10730972 (pump-water)

Near Highland Ave, Newark, NY 14513
Evan E.

Evan E.

DRYER MAYTAG MDE5500AYW Replacing rollers and idler pulley due to unit producing a squealing while in spin. Replaced rollers replaced idler pulley Ran test cycle Unit tested good

Near D'Angelo Dr, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5000DW1 Customer stated unit was not locking when trying to start cycle. Checked for codes unit displaying error code f5e1 (lid switch fault) attempted to test lock in manual test mode unit would not latch. Replaced latch Ran diagnostic cycle Unit locked as it should Unit completed cycle as it should Unit tested good ; used 1 W11307244 (LATCH) from stock

Near Ontario Dr, Ontario, NY 14519
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer stated top rack was falling. Upon inspection discovered that adjuster had broken at wheel mount causing rack to fall. Replaced adjusters on both side with updated part. Reinstalled rack Unit tested good ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

Near Ridge Rd, Ontario, NY 14519
Evan E.

Evan E.

DRYER WHIRLPOOL WGD94HEAW0 Customer stated that unit was producing screeching sound while drum was spinning. Upon inspection discovered that idler pulley was sticking causing noise. Was able to clean idler pulley shaft. Pulley itself is in good shape still. Cleaned other rollers also. Ran test cycle Unit tested good

Near Imperial Dr, Webster, NY 14580
Steve M.

Steve M.

WASHER MAYTAG MHW5100DW0 "Found the air trap was full if a muddy substance. Removed trap and cleaned. Removed substance from outer tub. Reset machine and used affresh to clean the rest out if outer tub. ; dspstn on spec-tagged invntry: 1 W11044559 HOSE , used 1 W10135699 (AFFRESH) from stock"

Near Coy Rd, Livonia, NY 14487
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW7300DW0 "F7E5 F5E2 F0E5 F2E1 upon arrival. Cleared codes and ran test mode. Failed test verification because of lid lock failure. Lid lock should be replaced. Spoke with employee who was more familiar with the unit stated the machine would also not drain. Bypassed the lid lock issue to further diagnose. Once the drain cycle was reached, the drain pump showed no signs of functionality. Drain pump must be replaced. Customer declined further repair due to part/parts not being available locally."

Near Ridge Rd, Webster, NY 14580
Steve M.

Steve M.

OVEN WHIRLPOOL WFG530S0ES0 Sr#7724572597 replaced gas valve with same result. CAlled tech line. Found dsi board not holding power. Ordering dsi and main control; ordrng 1 W11122561 (cntrl-elec) and 1 WPW10511278 (module-spk)

Near Union Corners Rd, Mount Morris, NY 14510
Dave F.

Dave F.

OVEN JENN AIR JJW9827DDP Bottom oven not closing all the way . The hinges are weak . Ordering new hinges for both sides WP74010284 . 10%. Military discount labor 134.95 . After discount 121.46; ordrng 2 WP74010284 (hinge- doo)s

Near Misty Hill Dr, Canandaigua, NY 14424
David L.

David L.

WASHER MAYTAG MVWB835DW4 Drawer was missing it's cup. Replaced drawer and left housing with customer.

Near Luddington Ln, Rochester, NY 14612
David L.

David L.

DISHWASHER GE GHDA485N10ES "Installed actuator bug the spring was missing. Ordering spring; ordrng 1 WR02X10585 (spring,door)"

Near Bishopgate Dr, Rochester, NY 14624
David L.

David L.

DISHWASHER KENMORE 665.13423K701 Customer complaining about a foul odor coming from the unit. Drain hose is not looped and has a heavy extender installed on it. Recommending replacing with longer 6' hose with a drain loop. Also recommending customer use rinse agent to improve cleaning. ; ordrng 1 8269144A (drain hose)

Near Southwick Ct, Rochester, NY 14623
David L.

David L.

OVEN WHIRLPOOL WEG745H0FS0 Broil ignitor was ordered by mistake. Ordering bake ignitor. ; ordrng 1 WPW10324262 (igntr-oven)

Near Meadow Ridge Ln, Webster, NY 14580
Shaiman C.

Shaiman C.

DISHWASHER MAYTAG MDB8959SFZ4 "Replaced wire harness, unit testing good."

Near Caroline Dr, Rochester, NY 14624
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW No error codes. Tested spin and agitation in manual diagnostics and could not recreate issue.

Near W Ridge Rd, Rochester, NY 14626
Evan E.

Evan E.

OVEN KITCHENAID KOSE507EBL0 Customer stated they ran self clean and oven would not turn on or unlock door. Suspecting while in self clean thermal fuse had blown. Inspected fuse. Fuse tested open Replaced fuse Unit tested good

Near Westfield Commons, Rochester, NY 14625
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE104ESS0 Customer stated that door gasket was coming out of groove causing unit to leak. Stated that gasket had been previously replaced by another company. Upon inspection discovered that gasket was not properly installed. Gasket was not evenly installed between 2 doors. Removed gasket and reinstalled correctly. Ran diagnostic cycle to check for error codes. Unit was not displaying any codes. Unit finished cycle as it should no leaks Unit tested good ; dspstn on spec-tagged invntry: 1 W10295405 STRIKE

Near Bainbridge Ln, Webster, NY 14580
Evan E.

Evan E.

WASHER MAYTAG MVWC565FW1 Replacing gear case due to units original gear case causing loud noise during spin and unit vibrating more than normal even with no load inside basket. Replaced gear case Ran calibration cycle Ran test cycle Unit tested good

Near Belvista Dr, Rochester, NY 14625
Dave F.

Dave F.

DRYER MAYTAG MDE5500AYW Dryer squeaking. Found the tension pulley was seizing up . Cleaned metal where pulley goes and replaced pulley . Tested unit . Tested good .

Near Wexford Glen, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRB322DMBB00 Refrigerator leaking in the back . The hose that goes from the water line to the refrigerator water valve has a hole in it . It was installed by the installation guys . Customer to call were refrigerator was purchased.

Near Helendale Rd, Rochester, NY 14609
Dave F.

Dave F.

REFRIGERATOR MAYTAG MRT118FFFZ01 Replaced fresh food door for not being finger print less and not the right material. New door is good . Tested door and it seals good .

Near Gravel Rd, Webster, NY 14580
Gary T.

Gary T.

MICROWAVE KITCHENAID KMHS120ESS6 "Replaced shorted mag tube, cap and diode causing no heat, tested okay.; dspstn on spec-tagged invntry: 1 W10850446 CAPACTR-MG"

Near Saveria Dr, Hilton, NY 14468
David L.

David L.

RANGE WHIRLPOOL MGT8775XS01 Replaced gas manifold.

Near Butcher Rd, Hilton, NY 14468
David L.

David L.

REFRIGERATOR GE GFSL6KEXBLS Installed updated drain clip and cleared RC defrost drain. Customer to monitor.

Near Lucena Dr, Rochester, NY 14606
David L.

David L.

REFRIGERATOR KITCHENAID KRFF507ESS01 Repaired connection at FC led that was loose casing the light to flicker. Secured connection so that is can't back out again.

Near Knightbridge Cir, Penfield, NY 14526
David L.

David L.

50#IM 15" FS KITCHENAID KUIC15NRTS0 Recirculation drain tube had popped out of the reservoir allowing it to empty down the drain. This was preventing unit from making ice. Placed tube in the proper position.unit began making ice afterwards. Atec warranty.

Near Mt Liberty Dr, Penfield, NY 14526
David L.

David L.

DISHWASHER GE PDWT300R10BB Found a build up of adhesive labels under the filter. Cleaned up filter housing.

Near Deer Meadow Run, Macedon, NY 14502
David L.

David L.

WASHER MAYTAG MVWC565FW1 ReplAced gear case motor and cap due to oil on the transmission and unit not spinning out clothes. Tested and calibrated

Near Pear Tree Meadow, Ontario, NY 14519
Dave F.

Dave F.

VENTHOODS KITCHENAID KXD4636YSS4 Down draft not coming up . One of the filters were out of the unit not allowing to operate. Was able to manually get the unit up and filter in . Tested unit tested good . Left part with customer.

Near Lake Rd, Webster, NY 14580
David L.

David L.

REFRIGERATOR MAYTAG MRT118FFFH00 Replaced evaporator and dryer due to unit not cooling. Unit began cooling after install.

Near Zuber Rd, Rochester, NY 14622
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF300EBS00 Found the drain tube grommet was closed causing the freezer to leak. Opened the grommet and water came through the drain line. Th refrigerator tested good.

Near River St, Avon, NY 14414
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Replaced customer supplied water filter. Charged partial service fee

Near N Main St, Honeoye Falls, NY 14472
Steve M.

Steve M.

MICROWAVE MAYTAG MMV4205FB3 "Replaced door switch with interlock kit for door errors and no operation. The microwave tested good ; dspstn on spec-tagged invntry: 1 W11208292 SENSOR , used 1 W11244494 (INTERLOCK) from stock"

Near Wilelen Rd, Rochester, NY 14624
Steve M.

Steve M.

DISHWASHER MAYTAG MDB8959SFE4 Found the user interface board had a missing clip and when customer tried to push start or cancel the board would move and not contact for start and cancel option. Uninstalled and fastened board so it would not move when start button was pushed. If problem persists the unit will need UI and console panel.

Near Beresford Rd, Rochester, NY 14610
Steve M.

Steve M.

RANGE MAYTAG MET8885XW01 Found the cord had burned at L1. The customer is going to have outlet and cord replaced.

Near Vetter St, Rochester, NY 14605
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Replaced compressor that had seized, replaced start relay and control board that had shorted out, repaired no cool situation, charged and tested okay."

Near Olde Harbour Trail, Rochester, NY 14612
Gary T.

Gary T.

RANGE AMANA AGR6603SFB1 Repaired loose connection at the bake ignitor and tightened ground connection. Unit is testing okay.

Near Constance Way W, Rochester, NY 14612
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTM404EWH3 Pump was just humming. Replaced sump . Tested unit in diagnostics. Tested good

Near E Ridge Run, Canandaigua, NY 14424
Gary T.

Gary T.

RANGE MAYTAG MER8800FZ1 Replaced light fixture that was seized and could not remove the bulb.

Near Flower Dale Dr, Rochester, NY 14626
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED4850HW0 Drum is peeling. Replacing drum assembly.; ordrng 1 W10899578 (drum)

Near Hunting Spring, Rochester, NY 14624
Dave F.

Dave F.

WASHER WHIRLPOOL WTW8040DW0 Replaced user interface due to not operating. Calibrated washer and ran in auto diagnostics. Tested good .

Near Hemlock, NY 14466
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Repaired jammed icemaker container, repaired loose connection and ui, unit is operating and testing okay."

Near Hall Rd, Holley, NY 14470
Gary T.

Gary T.

DRYER AMANA NGD4655EW2 Repaired loose connection at the thermal fuse. Checking okay now.

Near Ingersoll St, Albion, NY 14411
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL MGD5630HW0 Machine makes a buzzing noise when gas is lit. Replacing burner assembly.; ordrng 1 W11309727 (BURNER ASBY)

Near Citrus Dr, Rochester, NY 14606
Shaiman C.

Shaiman C.

WASHER MAYTAG MHW5630HW0 Unit skips spin cycle during quick wash. Replacing control.; ordrng 1 W11322901 (ACU)

Near Citrus Dr, Rochester, NY 14606
Evan E.

Evan E.

REFRIGERATOR GE ZISS480DXASS Assisting Steve in condenser fan replacement

Near Oak Meadow Trail, Pittsford, NY 14534
Evan E.

Evan E.

DRYER MAYTAG MEDB766FW0 Customer stated unit was producing buzzing sound while drum was tumbling. Upon inspection discovered that motor was producing buzzing sound. Noise was getting progressively louder as unit continued to run. Ordering motor. ; ordrng 1 279827 (MOTOR)

Near Lauren Ct, Webster, NY 14580
Steve M.

Steve M.

MICROWAVE WHIRLPOOL KMHS120ESS5 Customer has new leaf contract. Duplicate job

Near Gainsborough Pl, West Henrietta, NY 14586
Evan E.

Evan E.

OVEN KITCHENAID KOCE507ESS4 Customer stated that convection fan was very noisy while unit was heating. Ran preheat to 350 degrees. Once unit hit 200 degrees began to hear noise. Noise is coming from convection fan. Ordering convection fan motor ; ordrng 1 W10860984 (CONVECTION FAN)

Near Applegrove Cir, Webster, NY 14580
Dave F.

Dave F.

OVEN MAYTAG MER8674AS0 Oven not heating . Found the bake element is broken . Ordering new element W10779716 . Bake element is covered . Labor 104.65 .charged service call ; ordrng 1 W10779716 (elmnt-bake)

Near S Ridge Trail, Fairport, NY 14450
David L.

David L.

DISHWASHER ELECTROLUX FDB1502RGC4 Rescheduled customer for Monday. Tenant needs it to be in the afternoon. ; dspstn on spec-tagged invntry: 1 154844301 MOTOR PUMP

Near Goodman St N, Rochester, NY 14607
David L.

David L.

REFRIGERATOR WHIRLPOOL WSF26C2EXF01 Unit is not cooling properly or making ice due to a low charge. Only a partial frost pattern. Is visible on the evaporator. Ordering evaporator not charging customer per JM; ordrng 1 WP2188822 (evaporator) and 1 WPW10143759 (dryer)

Near Walworth Rd, Ontario, NY 14519
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Found the front grommet on the evaporator fan is missing. Added permagum to hold fan in place until repair is done. Ordering grommet. ; ordrng 1 WP2264462 (grommet)

Near Cottage Grove Cir, North Chili, NY 14514
Steve M.

Steve M.

OVEN MAYTAG MGR8674AS1 "The bake is not lighting consistently. The oven needs a grounded burner, insulated wire harness and igniter. Quoted customer for repair ; rqstng P&A on 1 W10700720 (burnr-oven) and 1 WPW10324262 (igntr-oven) and 1 WPW10701462 (harns-wire), dspstn on spec-tagged invntry: 1 12400035 IGNITOR"

Near Varinna Dr, Rochester, NY 14618
Steve M.

Steve M.

REFRIGERATOR GE ZISS480DXASS Could not remove the refrigerator. The customer is going to have unit removed. Customer is going to call when removed. Left part with the customer ; O-emld tckt

Near Oak Meadow Trail, Pittsford, NY 14534
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC465HW2 F8E1 on arrival. Customer concerned that unit will not finish cycles and the issue is progressively getting worse. Ordering control.; ordrng 1 W11249158 (CONTROL)

Near Kiniry Dr, Rochester, NY 14609
Gary T.

Gary T.

WASHER MAYTAG MVWB766FW0 "Unit would not spin or run once transmission was installed, uninstalled and reinstalled and unit would not run or spin, checked all connections, transmission was spinning freely, ordering control, stator and second transmission.; ordrng 1 W10754158 (motor stator) and 1 W10811956 (drum assy) and 1 W10920541 (cntrl-elec), dspstn on spec-tagged invntry: 1 W10811956 GEARCASE"

Near Everwild Ln, Rochester, NY 14616
Gary T.

Gary T.

RANGE WHIRLPOOL WFG320M0BS3 "Unit seems hot to touch, ordering door seal kit per service bulletin.; ordrng 1 W11025151 (insulation) and 1 W11097777 (panl-cntrl)"

Near Frear Dr, Rochester, NY 14616
Gary T.

Gary T.

REFRIGERATOR GE PSS26SGRD SS "Element is open, no defrost. Ordering element. ; ordrng 1 WR51X10055 (heater,defrost), dspstn on spec-tagged invntry: 1 WR55X10560 CONTROL"

Near Golden Pond Trail, Spencerport, NY 14559
Evan E.

Evan E.

OVEN MAYTAG MER8800FZ0 Installing new control board due to unit displaying “feature not available” anytime customer attempts to run make cycle. Installed control board Attempted to run preheat Unit flashing error code f3e0 (temp sensor shorted) Ordering replacement temp sensor ; ordrng 1 W10833885 (OVEN SENSOR)

Near Terrace Hill Dr, Penfield, NY 14526
Steve M.

Steve M.

MICROWAVE WHIRLPOOL KMHS120ESS5 "No power at control. Customer complained of a spark before it died. The wave guide cover was melted on one side. Broke it while inspecting it. Ordering cover, filter board, main control and door switches for no operation. ; rqstng P&A on 1 W10533497 (covr-inlet) and 1 W11182110 (CONTROL ) and 1 W11244494 (INTERLOCK) and 1 WPW10531156 (filter)"

Near Gainsborough Pl, West Henrietta, NY 14586
Steve M.

Steve M.

OVEN WHIRLPOOL WFG530S0ES0 Found gas turning off on bake and broil as soon as it lights. Ordering regulator. ; ordrng 1 WPW10602001 (valve-gas)

Near Union Corners Rd, Mount Morris, NY 14510
Evan E.

Evan E.

DRYER MAYTAG MDE5500AYW Unit is squeaking while in spin. Suggest replacement of rollers and idler pulley. Ordering rollers and idler pulley. $74.90 labor rate to be collected at time of repair ; ordrng 2 12001541 (bearing & roller asy)s and 1 WP6-3700340

Near D'Angelo Dr, Webster, NY 14580
Dave F.

Dave F.

WASHER WHIRLPOOL WTW8040DW0 Washer has F6 E3 error code . 5 volts D.C. From control . Needs user interface ordering W10858298 . Part is covered . Charged 104.65 for labor on return visit .

Near Hemlock, NY 14466
Steve M.

Steve M.

REFRIGERATOR MAYTAG MBF1958XEB1 Found evaporator fan has line voltage but not running. Ordering fan. ; ordrng 1 W11024089 (motor-evap)

Near Batzing Rd, Caledonia, NY 14423
Gary T.

Gary T.

REFRIGERATOR GE GFSL6KEX Unit needs an icemaker. Ordering icemaker.; ordrng 1 WR30X10104 (asm ice maker)

Near Ledgewood Cir, Rochester, NY 14615
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Customer complaint is ice is clumping in the ice bucket, replaced icemaker, also, auger motor is no longer working. Solenoid for icemaker not working, ordering both.Gbitetti@frontiernet.net; ordrng 1 WP2152713 (solenoid) and 1 WPW10317991 (motor)"

Near Legends Way, Rochester, NY 14612
Gary T.

Gary T.

REFRIGERATOR AMANA ASD2275BRW00 "Watervalve is leaking through causing water to freeze in the water chute, ordering watervalve.; rqstng P&A on 1 WPW10179146 (valve-inlt)"

Near Dewey Ave, Rochester, NY 14616
Gary T.

Gary T.

RANGE WHIRLPOOL KSGB900ESS0 "Blower did not correct problem, rests and clear d codes and error continued to reappear, ordering control, ignitor is loose on front left burner ordering office holder.; ordrng 1 W10552122 (holder-orf) and 1 WPW10453984 (cntrl-elec), dspstn on spec-tagged invntry: 1 W10860981 BLOWER"

Near Cherry Rd, Rochester, NY 14612
Dave F.

Dave F.

WASHER WHIRLPOOL WFC7500VW2 "Washer drain pump is seizing . Turns then stops . No debris inside pump . Ordering new pump WPW10465252; rqstng P&A on 1 WPW10465252 (pump-water), states that autho needed"

Near Harbor Ln, South Bristol, NY 14424
Steve M.

Steve M.

MW-HOOD COMBO KENMORE 721.808335 Found unit pulling 5.7 amps while heating but no heat. Recommended replacing magnetron and diode. ; ordrng 1 6021W3B001M (DIODE)

Near Sunray Crest Dr, Victor, NY 14564
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Found compressor running hot and shutting off. Temp in freezer was 48. Discharge line is warm all the way to condenser. Ordering compressor; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)

Near Co Rd 7, Clifton Springs, NY 14432
Evan E.

Evan E.

WASHER AMANA NTW4705EW0 Customer stated unit was not finishing cycle. Checked for codes. Unit was displaying F7E1 (basket speed fault) ran diagnostic cycle. Unit will not engage into spin shifter is stuck on agitate. Unit needs actuatorOrdering actuator; ordrng 1 W10913953 (actuator)

Near Exchange St, Geneva, NY 14456
Evan E.

Evan E.

WASHER MAYTAG MVWC500VW1 "Customer stated unit is not spinning properly and not agitating. Upon inspection discovered that dog agits inside agitator were worn causing unit not to agitate. Ran unit in spin unit was struggling to get up to max rpm while spinning. Ordering motor and coupler and dog agits ; ordrng 1 285811 (cam driven) and 1 285852A (coupling,motor) and 1 WP661600 (drive motor)"

Near Deneering Rd, Marion, NY 14505
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5000DW1 "Customer stated unit was leaking from hot water inlet. Upon inspection discovered that threads on valve are stripped causing hose to leak. Customer would also like hoses replaced. Customer is aware they will have to pay for new hoses.Ordering valve and hoses; ordrng 1 TJ725RBFFP (HOSES) and 1 W11210459 (VALVE), dspstn on spec-tagged invntry: 1 TJ725RBFFP HOSE 5' (2)"

Near Brookview Dr, Macedon, NY 14502
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW "Replaced suspension, unit testing good."

Near Marketplace Dr, Rochester, NY 14623
David L.

David L.

FREEZER FRIGIDAIRE LFFU14F5HWC Unit is cooling inconsistently due to a failing control. Ordering control. Quoted 242.60; ordrng 1 297370600 (control-electronic)

Near Hightower Way, Webster, NY 14580
David L.

David L.

WASHER MAYTAG MVWC360AW0 The unit was not completing cycles due to the RPS sensor malfunctioning. Replaced the actuator and tested in diagnostics. Unit testing good. Calibrated unit afterwards. ; used 1 WPW10006355 (ACTUATOR) from stock

Near Franklin St, Rochester, NY 14604

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