Service History 2 - Appliance Tec

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Rochester, NY 14624

Jeff Miceli

Job Details: 06/30/2025

Replaced control for continuous draining

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS3

Near West Henrietta, NY 14586

Zach L

Job Details: 06/30/2025

"Drip pan full. Ran unit for 30 minutes on express wash, no drips. Contacted techline. SR#7741887570 Techline advised customer may be improperly loading unit. Advised no repair at this time, requested customer take picture of how bottom dishwasher rack is loaded next time issue arises."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Rochester, NY 14624

Zach L

Job Details: 06/30/2025

Replaced damper and tested

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near Rochester, NY 14620

Andres V

Job Details: 06/30/2025

Tech was assigned as a helper;

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS12

Near Pittsford, NY 14534

Ben H

Job Details: 06/30/2025

I cycle the ice maker and it cycle but did not get any water to it indicating a frozen line so I defrosted the line and water is now getting to it; ordrng 1 W11524655 (Inlet valve)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, NY 14613

DeVaughn C

Job Details: 06/30/2025

Drain pump runs continuously when connected to power. Control board should be replaced.; ordrng 1 W11603811 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS01

Near Pittsford, NY 14534

Ben H

Job Details: 06/30/2025

Replaced the ice maker and cycled it to make sure it's cycled correctly and the water line was not frozen. The unit does not have a cooling issue

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS03

Near Pittsford, NY 14534

Ben H

Job Details: 06/30/2025

I Replaced the LED in the freezer and now all of the LEDs work correctly

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Rochester, NY 14623

Ben H

Job Details: 06/30/2025

Customers complaint was that there's a PF code that would not go away no matter what. When I arrived the code was not there but the UI panel would not allow you to select a cycle or start the unit. I tried to get it in the diagnostic mode and it would not work. The UI is receiving power I double checked the connections and it does not seem to be any issues there the panel lights up and beeps when you push the buttons but does not let you select a cycle or start the unit. Due to the nature of the problem I am unable to tell if the issue is with the ACU or the UI so I am ordering both. I also ordered a UI harness to have on hand just in case ; ordrng 1 W11591400 (Ui console) and 1 W11680389 (Acu) and 1 W11449075 (Harness)

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near Rochester, NY 14620

Ben H

Job Details: 06/30/2025

We replaced the door and tested unit to make sure that there was no leaks

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Spencerport, NY 14559

Zach L

Job Details: 06/30/2025

"Freezing in pantry area. Found all temps good and all functions operatoinal. Service mode showed pantry temp averaged 30 and reached a low temp of 25. Evap fan and pantry damper functional, thermistors tested good. Unable to locate cause of irregular temps, sending data loggers; ordrng 2 0 (Data loggers)s"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Rochester, NY 14608

DeVaughn C

Job Details: 06/30/2025

"Part received. Did not match the part that was taken out of the unit. Contacted tech line. First tech line agent recommended modifying the part to make it fit. Specifically, removing the NTC from the new part and installing it into the old part. Followed instructions, did not fix the issue. Contacted techline again. Discovered wiring diagrams and manual illustrations did not match which contributed to complications. After several tests with techline guidance, Tech line agent suggest replacing board harness and NTC.; ordrng 1 W11549931 (Control) and 1 W11320546 (Heater) and 1 W11316252 (Harness), dspstn on spec-tagged invntry: 1 W11314664 HEATER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB11

Near Rochester, NY 14616

Zach L

Job Details: 06/30/2025

"Removed drier, separated system, and flushed system with nitrogen. Flushed no debris from unit but heard gurgling from low side. Replaced drier, vacuumed unit to 500 microns, swept system with 10g of R600a, vacuumed back to 500 microns, and recharged with 50g of R600a. Unit would not properly develop frost pattern. Found new running pressures at 8000 microns and 40psi. Unit took 15 minutes to equalize, equalized at 30psi. Unit still restricted. Contacted techline, SR#7741888031. Techline advised evaporator and compressor may be oil logged, recommended replacing evaporator and compressor.; ordrng 1 W11562258 (Evaporator) and 1 W11504419 (8x7) and 1 W11504449 (4x2) and 1 W11582579 (Compressor) and 1 W11504415 (8.5x8) and 1 W11504431 (7x5) and 1 W11506619 (8x8) and 1 W11506635 (Charging port) and 1 W11504416 (8.5x6), dspstn on spec-tagged invntry: 1 W11109499 DRIER- TUBE"

We serviced a

GE REFRIGERATOR

Model GTS19KGNDRWW

Near Rochester, NY 14613

Zach L

Job Details: 06/30/2025

"Customer complaint is unit once reached high temps. Milk soured and vegetables went bad. Unit has not since had cooling problems. Found full frost pattern, all functions operational. Customer properly loading and operating unit. Unable to determine cause of failure, possible one time event. If issues reoccurs, send data loggers to customer."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Irondequoit, NY 14617

Zach L

Job Details: 06/30/2025

Damper chattering and filter housing damaged. Needs new damper and filter housing.; ordrng 1 WP67001668 (Filter housing) and 1 WPW10594329 (Damper)

We serviced a

GE OVEN

Model JTP27WD1WW

Near Webster, NY 14580

Zach L

Job Details: 06/30/2025

Replaced cooling fan. Ran bake cycle to test unit

We serviced a

GE REFRIGERATOR

Model CYE22UELCDS

Near Webster, NY 14580

Zach L

Job Details: 06/30/2025

Replaced UI and tested

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Pittsford, NY 14534

Jeff Miceli

Job Details: 06/30/2025

Replaced missing insulation behind toe plate

We serviced a

MAYTAG WASHER

Model MVWP586GW0

Near Canandaigua, NY 14424

Ben H

Job Details: 06/26/2025

Unit keeps running the drain pump due to an incorrect reading of water in the tub. I checked the pressure tube and it was not blocked and did not appear to have any holes in it. The control board is getting an incorrect reading and will need to be replaced. I tried to look up the part number but I was unable to find it on any of the websites we use so I'm scheduling a pseudo job tomorrow to talk to Jeff for parts research; schdld next appmnt for 6/27 FRI !

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Brockport, NY 14420

DeVaughn C

Job Details: 06/26/2025

Replaced parts. Repair completed successfully.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Rochester, NY 14626

DeVaughn C

Job Details: 06/26/2025

"Customer reports unit stops, starts, and illuminates lights intermittently. Start and cancel also do not respond reliably. Console and control board should be replaced.; ordrng 1 W11120155 (Control) and 1 W11165145 (Console)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Pittsford, NY 14534

Ben H

Job Details: 06/26/2025

The ice maker was cycling but not getting any water. I tried to blow through the tube but something was blocking it so I sprayed some steam up in the tube and then test it again and water now makes it down to the ice maker indicating a frozen water line. I defrosted it and tested unit and it cycles and fills with water

We serviced a

WHIRLPOOL DRYER

Model WGD5100HC3

Near Pittsford, NY 14534

Ben H

Job Details: 06/26/2025

I found that the blower wheel was broken causing a loud noise. ordered new blower wheel ; ordrng 1 WP697772 (Blower wheel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ19

Near Rochester, NY 14624

Andres V

Job Details: 06/26/2025

Gasket was torn at the top exposing the magnet. Replaced gasket used heat gun to help seal

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Rochester, NY 14620

Ben H

Job Details: 06/26/2025

"I found the roller Wheels locked up and the belt broken causing the drum to not turn. I put a dryer repair kit on the unit and tested unit; dspstn on spec-tagged invntry: 1 341241 BELT , used 1 4392065 (REPAIR KIT) from stock"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Rochester, NY 14611

Andres V

Job Details: 06/26/2025

"Found a giant clump of lint at the vent, took it out and ran it. Unit now vents ; dspstn on spec-tagged invntry: 1 279838 ELEMENT"

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Fairport, NY 14450

Jeff Miceli

Job Details: 06/26/2025

Replaced control for continuous drain

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Rochester, NY 14611

Andres V

Job Details: 06/26/2025

"Found belt cover was damaged from customer doing a heave load and causing splotch to rub on it. I checked error codes did not find any stored, also ran a diag cycle and a high spin speed cycle. Unit is working. Customer must of done a heavy load that caused basket to bottom out. I did hear the belt making a noise, gave customer a quote and she wants to think about it. If she calls back order W11239857"

We serviced a

GE DISHWASHER

Model CDD420P4T0W2T

Near Rochester, NY 14626

DeVaughn C

Job Details: 06/26/2025

Replaced board then ran express cycle. Repair completed successfully.

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Rochester, NY 14612

DeVaughn C

Job Details: 06/26/2025

Installed new heating element and housing. Repair completed successfully.

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Rochester, NY 14626

DeVaughn C

Job Details: 06/26/2025

"Replaced motor, rotor, then calibrated. Repair completed successfully."

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT311FFFH00

Near Spencerport, NY 14559

Zach L

Job Details: 06/26/2025

"Leak tested, blew cap tube clear of debris. Replaced compressor and drier. Vacuumed to 500 microns and recharged with 4.4oz of R134a.; dspstn on spec-tagged invntry: 1 W11504419 COUPLER 1 W11504418 COUPLER , 1 W11504420 COUPLER BR 8X6 , 1 W11504431 COUPLER BR 7.5X5 , 1 W11504433 COUPLER BR 6X4 , 1 W11504436 COUPLER AL BR 6X1.8 , 1 WPW10143759 DRIER-UV DYE , 1 W11504447 COUPLER BR 5X1.8 , and 1 W11506635 VALVE 1/4"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Rochester, NY 14626

DeVaughn C

Job Details: 06/26/2025

Drain pump runs continuously. Pressure hose is not kinked and is clear. Control board should be replaced. ; ordrng 1 W11608056 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ12

Near Rochester, NY 14623

Ben H

Job Details: 06/26/2025

I found that on the back of the inlet valve facing the front of the unit there is a small leak where the line to the water filter plugs into the valve. ( This is a inspection for a damage claim and we are not repairing the unit)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ02

Near Penfield, NY 14526

Jeff Miceli

Job Details: 06/26/2025

Filter housing opened properly. Pre ordered filter was incorrect. Customer will acquire a new filter.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW06

Near Rochester, NY 14615

Zach L

Job Details: 06/26/2025

"-20inHg and 67psi. Contacted techline, techline advised checking for leaks. Pressurized system with 250psi nitrogen for 20 minutes. No bubbles, no loss of pressure. Contacted techline again. Techline advised using 250psi nitrogen to clear low side restriction, evacuating system, then using 10g of R600a to sweep system free of remaining nitrogen, evacuate again, and recharging. Followed techline advise. Mineral oil blew clear from cap tube, no solid debris. Replaced dryer, evacuated, ran sweep charge, evacuated, and recharged with R600a. Pressures measured -15inHg and 57psi on startup. Unit developed full frost pattern. SR#7741800985"

We serviced a

GE REFRIGERATOR

Model GNE27JGMKFWW

Near Rochester, NY 14618

Andres V

Job Details: 06/26/2025

Customer brought to my attention that water dispenser was not working. I tested it and could hear valve humming. I installed new ice maker which cycle and called for water but did not see any fill mold. I tried to pull unit out to check the valve but unit is extremely hard to get out by myself and was not able too. I tried to go into basement to find the water line but could not. I suggested when home owner gets home to check his water line

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Scottsville, NY 14546

Zach L

Job Details: 06/26/2025

"Fast equalization time, no leaks in system. Inefficient compressor.; ordrng 1 W10309988 (Compressor) and 1 W11504416 (8.5x6) and 1 W11504431 (7x5) and 1 W11504415 (8.5x8), dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE"

We serviced a

WHIRLPOOL DRYER

Model MED7230HW3

Near Henrietta, NY 14467

Ben H

Job Details: 06/26/2025

Customer had some flooding in the basement that got on the dryer and was concerned with possible electrical hazards when operating the dryer. I inspected everything and made sure everything was dried off and there was no water damage to any electrical components. I tested the unit and everything seemed to work as it should

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Scottsville, NY 14546

Ben H

Job Details: 06/26/2025

Worked with 67 on a SS job; schdld next appmnt for 7/2 WED !

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ11

Near Rochester, NY 14618

Andres V

Job Details: 06/26/2025

"Door was damaged, I replaced the door and had customer inspect it."

We serviced a

GE REFRIGERATOR

Model GNE27JYMNFFS

Near Ontario, NY 14519

Andres V

Job Details: 06/26/2025

"Put unit into diag with GE tool. Tested the frzr heating element found it would not turn on. I tested continuity found it to be ok, I then checked power to it but did not find any voltage. ; ordrng 1 WR50X10069 (Defrost sensor) and 1 WR55X46945 (Control board)"

We serviced a

WHIRLPOOL DRYER

Model LE7680XSW1

Near Webster, NY 14580

Andres V

Job Details: 06/26/2025

"Found belt snapped, had belt i replaced it and tested it. Unit is heating and tumbling; ordrng 1 341241 (Belt)"

We serviced a

GENERAL ELECTRIC RANGE

Model JGBS30DEKBB

Near Rochester, NY 14621

Andres V

Job Details: 06/26/2025

Oven Ignitor not glowing hot enough to release the gas. Sqt sent out and Ignitor (WB13X40208) I replaced it and tested unit. Unit is igniting now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Irondequoit, NY 14609

Andres V

Job Details: 06/26/2025

"Freezer was 32 and fresh food was 44. Evap fan is running, condenser fan are all working. Took AMP reading fount it pulling .48. Unit has a sealed system issue.; ordrng 1 W10836706 (Evaporator) and 1 W11506620 (8nk) and 1 W11504424 (8/1.8) and 1 WPW10143759 (Dye drier) and 1 W11504436 (6/1.8) and 1 W11504430 (6/7) and 1 W10913906 (Process tube) and 1 WPW10507886 (Compressor) and 3 W11504415 (8.5/8)s and 1 W11504432 (6/5)"

We serviced a

GE WASHER

Model GTWN3000M1WS

Near Rochester, NY 14609

Andres V

Job Details: 06/26/2025

"Noise is coming from the bearing, checked underneath unit found it also to be leaking from the Gearcase seal. Spoke to customer about repair he has decided to replace unit."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS0

Near Irondequoit, NY 14609

Zach L

Job Details: 06/25/2025

"Drain pump not turning, needs new drain pump; ordrng 1 WPW10348269 (Drain pump)"

We serviced a

WHIRLPOOL DRYER

Model WED6620HW1

Near Penfield, NY 14526

Andres V

Job Details: 06/25/2025

"Checked heating element found it did not have continuity, while taking unit apart found belt was fringing. I replaced belt and element, tested unit. Unit is heating now.; dspstn on spec-tagged invntry: 1 WP3387747 ELEMENT , used 1 661570V (Belt (spare from repair kits that dont fit)) from stock"

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Henrietta, NY 14467

Ben H

Job Details: 06/25/2025

Sr 7741857385; ordrng 1 W11629601 (Control)

We serviced a

KITCHENAID OVEN

Model KSIS730PSS0

Near Pittsford, NY 14534

Ben H

Job Details: 06/25/2025

"Customer was concerned because they had a brown out and when the power was turned back on they had the oven running and then a couple hours after they shut it off they noticed a burning smell and check the oven and it was still extremely hot in there. I inspected the unit thoroughly it could find no signs of a short or burn anywhere. When I tested the unit at 350 degrees it came out with an average temperature of 365?, but other than that there was no issue with it running or cycling and it shut off when I turned it off. I calibrated the oven down 15? to ensure a correct temperature. I called the safety tech line and reported my findings to them"

We serviced a

GENERAL ELECTRIC WASHER

Model GFW850SPN1RS

Near Webster, NY 14580

Andres V

Job Details: 06/25/2025

I replaced the motor and the belt. Tested unit on a drain and spin. Unit no longer makes noise.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Hilton, NY 14468

DeVaughn C

Job Details: 06/25/2025

Replaced control then calibrated. Repair completed successfully.

We serviced a

WHIRLPOOL WASHER

Model WFW97HEXR2

Near Rochester, NY 14606

DeVaughn C

Job Details: 06/25/2025

Wrong bellow clamp was received. Reordering bellow clamp. ; ordrng 1 W11266654 (Bellow clamp)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Greece, NY 14616

DeVaughn C

Job Details: 06/25/2025

Replaced control board. Repair successful.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14606

DeVaughn C

Job Details: 06/25/2025

"Installed wash plate, actuator, and guard. Removed debris from wash tub. Repair completed successfully. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Rochester, NY 14609

Jeff Miceli

Job Details: 06/25/2025

Replaced control for continuous draining.operted properly

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, NY 14621

DeVaughn C

Job Details: 06/25/2025

Replaced control board then calibrated. Repair completed successfully.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Webster, NY 14580

Zach L

Job Details: 06/25/2025

"On arrival, ice maker not in home position. Ice maker able to find home position during testing. Ran harvest and fill tests with no issues. No damage to harness. Issue caused by either improper installation or potential software issue in control board. Left ice maker in home position, advised customer to monitor ice maker and call if functional. Ordering control.; ordrng 1 WRS588FIHZ00 (Main control)"

We serviced a

WHIRLPOOL RANGE

Model KCGS956ESS06

Near Webster, NY 14580

Zach L

Job Details: 06/25/2025

Burner cap not installed on dual torch burner. Needs burner cap. Unit covered by first year manufacturer warranty; ordrng 1 W10836474 (Burner cap)

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Victor, NY 14564

Ben H

Job Details: 06/25/2025

Customers complaint was that it would not agitate or spin when she had a larger load in the washer. I put the unit in the diagnostic cycle and tested the shifter and a high speed agitation and a high speed spin and those seem to function correctly so I checked the slider and the slider was in good condition. I ran a factory calibration cycle and put a large load in and tested the unit and the unit now actuates and spins as it should. If the unit has this issue again and the customer calls back then order a clutch W11195971

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSC25C4EYB02

Near Penfield, NY 14526

Andres V

Job Details: 06/25/2025

"Found evaporator patter to be only covering half of evap. The amp reading was .84 and was slowly dropping, sent pic to Zach he said could be under charged or a small leak ; ordrng 1 WPW10239732 (Evap) and 1 W11506620 (8NK) and 1 W11504424 (8/1.8) and 1 WPW10143759 (Dye drier) and 1 W11504436 (6/1.8) and 1 W11504444 (5/4.5) and 1 W10913906 (Process tube) and 1 W11504418 (8/7)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHW00

Near Lyons, NY 14489

Andres V

Job Details: 06/25/2025

"Drain plug was clogged causing water to pour into the freezer section. Cleaned it out, unit now drains properly."

We serviced a

GE DRYER

Model PTD60EBPR0DG

Near Newark, NY 14513

Andres V

Job Details: 06/25/2025

Found the belt snapped causing no tumbling and heat. Replaced the belt and tested unit. Unit is heating and tumbling now; used 1 WE03X29897 (had spare belt) (Belt) from stock

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Newark, NY 14513

Andres V

Job Details: 06/25/2025

"Unit had a F7E1 error code for tachometer missing. Unit could not tell if basket was moving. I replaced the actuator then ran a diag cycle successfully. Started a normal cycle as well watched it advance to wash; dspstn on spec-tagged invntry: 1 W11643701 HARNS- WIRE , used 1 Wpw10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Webster, NY 14580

DeVaughn C

Job Details: 06/25/2025

Drain pump runs continuously when connected to power. Drain pump should be replaced. ; ordrng 1 W11603810 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, NY 14609

DeVaughn C

Job Details: 06/25/2025

"Customer reports unit does not start cycles. Discovered unit was out of calibration. Ran diagnostic cycle, then started a normal cycle in consumer mode. Cound not duplicate issue at this time. Suggested customer to monitor performance. No further repair necessary at this time."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, NY 14620

DeVaughn C

Job Details: 06/25/2025

Installed new board then calibrated. Repair completed successfully.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ05

Near Farmington, NY 14425

Ben H

Job Details: 06/25/2025

I found at the freezer door gasket was not ceiling very well resulting in condensation buildup so I warmed up the gasket to reseal it and it now seals correctly

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS10

Near Newark, NY 14513

Andres V

Job Details: 06/25/2025

Relay is stuck close causing inner light and cooling fan to run when door is close. Unit will need new control SR 7741851209; ordrng 1 W11467778 (ACU)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Clifton Springs, NY 14432

Ben H

Job Details: 06/25/2025

When you go to start a cycle the lid lock will click but it does not lock I replaced the lid lock and tested unit and it now works correctly ; dspstn on spec-tagged invntry: 1 W11307244 LATCH and 1 W11603810 CNTRL- ELEC

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Newark, NY 14513

Andres V

Job Details: 06/25/2025

"Replaced Gearcase, outer tub, inner tub, washplate, hub, suspension rods. Ran a diagnostic cycle successfully. Unit is working properly ; dspstn on spec-tagged invntry: 1 W10528947 HUB"

We serviced a

GE DISHWASHER

Model GDP665SYN5FS

Near Irondequoit, NY 14622

Zach L

Job Details: 06/25/2025

"Pressure sensor blocked, full of debris. Cleared debris and tested."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Newark, NY 14513

Ben H

Job Details: 06/25/2025

Helped 56 complete a repair on the washer

We serviced a

GE REFRIGERATOR

Model PTS25SHSARSSS

Near Rochester, NY 14618

Zach L

Job Details: 06/25/2025

Replaced evaporator fan. All functions operating properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Penfield, NY 14526

Zach L

Job Details: 06/25/2025

RC evap frosted over. Cleared frost. Defrost thermistor measured in range. Changed unit from adaptive defrost to basic defrost.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Farmington, NY 14425

Jeff Miceli

Job Details: 06/25/2025

Replaced control for continuous draining. Could not test unit as it is in maintenance garage.

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GBS1

Near Brockport, NY 14420

Andres V

Job Details: 06/24/2025

"Customer tried to replace the gasket but it kept falling off. They threw out that gasket, I installed new oem gasket and tested unit. ; dspstn on spec-tagged invntry: 1 W11177741 GASKET"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, NY 14610

DeVaughn C

Job Details: 06/24/2025

Replaced sump motor and door. Repair completed successfully.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Henrietta, NY 14467

Ben H

Job Details: 06/24/2025

I replaced the door seal and tested the unit for about 25 minutes with no leaks. Instructed customer to run a load and monitor

We serviced a

KENMORE DRYER

Model ="110.79622800"

Near Irondequoit, NY 14617

DeVaughn C

Job Details: 06/24/2025

Unit would not heat. Replaced thermal fuse. Repair completed successfully. ; used 1 WP3392519 (FUSE-THERMAL) from stock

We serviced a

WHIRLPOOL DRYER

Model WGD5100HC1

Near Rochester, NY 14616

DeVaughn C

Job Details: 06/24/2025

Replaced control. Repair completed successfully.

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Rochester, NY 14612

DeVaughn C

Job Details: 06/24/2025

"Replaced gear case, slider, then calibrated. Repair completed successfully. ; used 1 w10734521 (Slider) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Brockport, NY 14420

Andres V

Job Details: 06/24/2025

Items in freezer are thawing out. I took off evap cover found evaporator had a poor frost pattern (took pic) unit has a leak in the system causing poor cooling in freezer section. ; ordrng 1 W11546605 (Evaporator) and 1 W11504449 (4/2) and 2 W11506619 (8NK)s and 1 W11580057 (Compressor) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11504433 (6/4) and 1 W11504447 (5/1.8) and 1 W10913906 (Process tube)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, NY 14626

DeVaughn C

Job Details: 06/24/2025

"Drain pump running continuously when connected to power. Replaced control board, then calibrated. Unit testing good. ; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, NY 14606

DeVaughn C

Job Details: 06/24/2025

"Drain pump runs continuously when connected to power. replaced control board, then calibrated. Repair completed successfully."

We serviced a

GE STACKED LAUNDRY

Model GUD27EESNWW

Near Rochester, NY 14612

Andres V

Job Details: 06/24/2025

"Plug GE tool into unit, did not find error codes stored. Checked for software updates. Ran drain and spin. Called techline I was informed if unit has an out of balance load itll keep spinning to adjust load then rinse and spin lights will light up to indicate its detecting an out of balance load. Informed customer of this."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHW01

Near Webster, NY 14580

Zach L

Job Details: 06/24/2025

"Low side sealed system leak. Repaired leak and replaced drier. Pressure tested with 250psi nitrogen. Vacuumed to 500 microns and recharged with 5.3oz of R134a. Temps and pressures tested good, unit developed full frost pattern; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE"

We serviced a

WHIRLPOOL RANGE

Model WFES3330RS0

Near Rochester, NY 14621

Andres V

Job Details: 06/24/2025

Replaced the control board and tested unit. Unit is working properly

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS01

Near Pittsford, NY 14534

Ben H

Job Details: 06/24/2025

Customers complaint was at the unit was making a clicking noise. I removed the evaporator cover and check for ice buildup hitting the condenser fan and there was no build up in the frost pattern looked good I tested the damper on that did not make any noise. Customer also mentioned that the ice maker was not working so I tested the ice maker and you can hear the gears turning but it does not move the arm and that was the clicking noise that the customer was hearing. Ordered new ice maker; ordrng 1 4317943 (Ice maker)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model DDT700SBN4TS

Near Pittsford, NY 14534

Ben H

Job Details: 06/24/2025

Disconnected the motor and found a leak in the hose coming off the motor. I replaced the motor and tested unit and there is no more leaks. I did not need to replace the sump

We serviced a

KENMORE DISHWASHER

Model 665.13202N410

Near Farmington, NY 14425

Ben H

Job Details: 06/24/2025

Customers complaint was that the Unit is leaking from the door every time you run a cycle. I tested the unit and found water leaking out from the door so I took off the panel to get a better view and found that the bottom of the plastic tub was warped causing water to run out of the unit. Unit would need a new tub and customer is not going to fix the unit

We serviced a

WHIRLPOOL RANGE

Model WFGS7530RW0

Near Farmington, NY 14425

Ben H

Job Details: 06/24/2025

Replaced the dsi and the ignitor and the unit is still not reigniting after initial ignition. Ordered a new control board and temp sensor; ordrng 1 W11745759 (Control board) and 1 W11730224 (Sensor)

We serviced a

GE OVEN

Model JTP27WD1WW

Near Webster, NY 14580

Zach L

Job Details: 06/24/2025

"Cooling fan making excessive noise, needs new cooling fan; ordrng 1 WB26K5061 (Cooling fan)"

We serviced a

MAYTAG FREEZER

Model MSS25C4MGZ00

Near Webster, NY 14580

Zach L

Job Details: 06/24/2025

"Replaced control. Tested defrost heater in service mode, heater operating properly."

We serviced a

MAYTAG DRYER

Model MED5430MW0

Near Fairport, NY 14450

Zach L

Job Details: 06/24/2025

Adjusted door strike

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Fairport, NY 14450

Zach L

Job Details: 06/24/2025

"Ice dispenser door not sealing. Dispenser door recently replaced, unlikely cause of failure. Needs new freezer door.; rqstng P&A on 1 W11551458 (Stainless freezer door), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY , states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Fairport, NY 14450

Zach L

Job Details: 06/24/2025

"Compressor not running. Entered service mode and ran compressor test. Ice maker began flooding during test. Contacted techline, SR#7741846591 Techline advised deli UI or main board as cause of problems. Left deli UI disconnected, refrigetator operating properly without deli UI. If issues return, failure is in main board, order WPW10675033; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ02

Near Scottsville, NY 14546

Ben H

Job Details: 06/24/2025

Ff section was having an issue with intermittently not cooling. I replaced the EVAP fan due to some physical evidence of damage to it and I also replaced the defrost thermistor due to ice buildup on the evaporator from not defrosting is often as it should. Unit is cooling and I instructed the customer to monitor it

We serviced a

WHIRLPOOL OVEN

Model MGR6600FW7

Near Rochester, NY 14606

Andres V

Job Details: 06/24/2025

"Replaced the temp sensor, tested unit out set to a 400 degree cycle. Unit did get up to temp"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near West Henrietta, NY 14586

Ben H

Job Details: 06/24/2025

Found one of the roller Wheels locked up causing the smell and noise so I put a dryer repair kit on and tested the unit and there the noise went away and I instructed the customer the smell might linger for a little bit due to some rubber residue on the drum I was unable to scrape off so I instructed the customer to monitor it but not be concerned if it's still smells right away; used 1 4392065 (REPAIR KIT) from stock