Service History 2 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Ontario, NY 14519

James

Job Details: 11/27/2023

"Freezer is frosting over and food freezing in ff section with control set to 1. Freezer seal pulled away from cabinet. Raised door, molded gasket and removed frost. Set temp to 4. Customer is to monitor."

We serviced a

GE REFRIGERATOR

Model GDE21EYKFS

Near Rochester, NY 14626

Dave L

Job Details: 11/27/2023

Moisture building in freezer due to right hand side of freezer door not shutting. Adjusted door until it closed properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, NY 14616

Dave L

Job Details: 11/27/2023

Replaced freezer side door switch that was preventing use of dispenser and light. Tests ok. ; used 1 W11384469 (Switch) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Greece, NY 14616

Dave L

Job Details: 11/27/2023

Found cam pulley bolt loose Causing the belt to slip during spin. Tightened pulley . Tests ok

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Rochester, NY 14612

Dave L

Job Details: 11/27/2023

Replaced latch and lid due to unit not starting. Tests ok.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Fairport, NY 14450

Andres

Job Details: 11/27/2023

Unit turned on and heated properly but was making a rattling noise. I took unit apart and Inspected it but did not see anything loose causing sound. I put unit back together and tested it. Unit no longer makes noise.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Ontario, NY 14519

James

Job Details: 11/27/2023

Removed door and inspected. New part damaged out of box. Re ordering part. ; ordrng 1 W11328751 (Door inspect)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2FHEXVB01

Near Ontario, NY 14519

James

Job Details: 11/27/2023

Replaced switch holder and tested. Customer concerned that icemaker leaking into ice bin. Customer is to monitor if problem persists order WPW10190965

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Victor, NY 14564

Andres

Job Details: 11/27/2023

"I replaced the control board, mullium and ice maker. I filled ice maker using test 45 in diag. Ice maker filled, informed customer ice can take up to 24hrs to produce."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADW3

Near Irondequoit, NY 14617

Dave L

Job Details: 11/27/2023

"Unit is not cleaning well due to an open heating element . Ordering element ; ordrng 1 W10518394 (Heater), used 1 SH15 (Sh) from stock"

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Rochester, NY 14621

Dave L

Job Details: 11/27/2023

Replaced knob and timer. New knob had scratch on its face. Re ordering knob. ; ordrng 1 W11675852 (Knob)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRR56X18FW03

Near Walworth, NY 14568

James

Job Details: 11/27/2023

Unit not defrosting. Ran heater in diagnostics. Replaced thermistor and defrosted evap. Customer is to monitor. If problem persists replace W11496883; used 1 W10316760 (Thermistor) from stock

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Victor, NY 14564

Andres

Job Details: 11/27/2023

Unit was making a lot of noise caused by the drain hose hitting the back panel. I repositioned the hose so no longer makes contact.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14621

Dave L

Job Details: 11/27/2023

Cleared plugged defrost drain. ; dspstn on spec-tagged invntry: 1 819043 HEAT- PROBE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Palmyra, NY 14522

James

Job Details: 11/27/2023

Door seals pulled out from door liners. Installed silicone behind gaskets and reinstalled. Doors sealed properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Fairport, NY 14450

James

Job Details: 11/27/2023

Replaced leds and tested. Customer concerns with temperature. Temps were 38 and 3 set at 37 and 0. Checked frost pattern. Unit functions properly.

We serviced a

MAYTAG WASHER

Model MVWB850YWO

Near East Syracuse, NY 13057

Chuck

Job Details: 11/27/2023

"Customer stated that they are finding water on the floor that is coming from unit. After inspecting the unit i found a water trail coming from the front left side of the unit indicating that its coming from the tub ring, suspension tested bad. I quoted customer for the repair but they declined due to the age of the unit."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Syracuse, NY 13219

Chuck

Job Details: 11/27/2023

"Customer stated that unit is displaying a F6E1 error code and not starting a cycle. Error code F6E1-UI cant hear ACU. After inspecting unit i found that the control tested bad. Replaced control then after replacing control the new one blew, found that the drain pump tested bad, ohms 2.4. Unit needs control, drain pump and lower harness. Quoted customer for repair but they declined."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS2

Near Marcellus, NY 13108

Chuck

Job Details: 11/27/2023

Replaced control. Ran a diagnostic cycle in which the unit operated as intended but there was suds when cycle completed so i explained to the customer about cycle selection and what dish soap will do once its Introduced into the unit. I started a pro wash cycle with a tablespoon of olive oil to get rid of the suds. Unit tested good

We serviced a

WHIRLPOOL RANGE

Model KSIB900ESS1

Near Victor, NY 14564

Andres

Job Details: 11/27/2023

I was installing new harness when I noticed that it was missing part of it. Theirs no connections of the induction cooktop like the old one has. I called whirlpool parts and no one seems to know what I'm talking about. I will retry to order the part again incase someone missed part of it at the factory because schematics don't show it either ; ordrng 1 W10908894 (Harness)

We serviced a

KITCHENAID RANGE

Model KFGC558JSS01

Near Victor, NY 14564

Andres

Job Details: 11/27/2023

I adjusted the burner so makes contact with electrode when sparking. Burner is now lighting properly.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Rochester, NY 14611

James

Job Details: 11/27/2023

Unit off balance. Found cam worn and making grinding noise. Need cam and actuator.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Farmington, NY 14425

Andres

Job Details: 11/27/2023

Rotor bolt was loose and causing unit to make grinding noise coming from slider. I also noticed unit was leaking gearcase oil. I reccomended customer gets gearcase replaced along with slider. Gave them a quote and they want to invest in a new washer.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Canandaigua, NY 14424

Andres

Job Details: 11/27/2023

Helped Zach with case swap.

We serviced a

KITCHENAID RANGE

Model KSDB900ESS4

Near Spencerport, NY 14559

Dave L

Job Details: 11/27/2023

Found burner adjustment was off preventing left front burner from lighting . Adjusted and cleaned burner. Tests ok.

We serviced a

KITCHENAID RANGE

Model KSEB900ESS6

Near Rochester, NY 14612

Dave L

Job Details: 11/27/2023

Cooling fan rattles and intermittently displays cooling fan speed error. Replaced cooling fan. Preheated to verify fan operation.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Clay, NY 13090

Chuck

Job Details: 11/27/2023

"Customer stated that the unit is not starting a cycle. Error code F3E2-pressure system fault. After inspecting the unit i discovered that the previous replaced control tested bad. Replaced control. Calibrated unit, ran a diagnostic cycle in which the unit operated as intended. I then started a cycle with a load of laundry in which the unit started with no issues. Unit tested good"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Baldwinsville, NY 13027

Chuck

Job Details: 11/27/2023

"Customer stated that the rack is arcing against the cabinet. After inspecting unit i found the arch markings on the rear right and left sides of cabinet, the left side appears to have a hole in it caused by an arch. Called safety and they will contact the customer. SR#7737767833"

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Baldwinsville, NY 13027

Chuck

Job Details: 11/27/2023

Customer stated that lower oven is not heating as it should. After inspecting unit i found that the issue is with the temp sensor. Unit needs lower oven temp sensor WP7430P044 and control W10877730; rqstng P&A on 1 WP7430P044 (Temp sensor) and 1 W10877730 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAW03

Near Hamlin, NY 14464

Dave L

Job Details: 11/21/2023

Replaced icemaker and ice bin.

We serviced a

WHIRLPOOL WASHER

Model WTW8200YW0

Near Hilton, NY 14468

Dave L

Job Details: 11/21/2023

"Bearing is worn and becoming loud. Ordering bearing. ; ordrng 1 W10435302 (Bearing), used 1 SH1 (Bearing) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Hilton, NY 14468

Dave L

Job Details: 11/21/2023

Customer canceled at door

We serviced a

GE FREEZER

Model FUF14QRRBWW

Near Rochester, NY 14609

Andres

Job Details: 11/21/2023

Unit has an internal leak where we cant fix. Used bubbles and took a video of where it's leaking. I called techline send them video and they deemed unit unrepairable. Sr 11570559

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Rochester, NY 14612

Dave L

Job Details: 11/21/2023

Unit is making a grinding noise when washing heavier loads. Found that the unit is making uneven contact with the floor pan when in agitation causing the belt cover to get pushed up into motor pulley. Adjusted feet and installation. Customer to monitor. P

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Rochester, NY 14624

Andres

Job Details: 11/21/2023

Unit shaking is standard I informed customer that newer units will shake and make more noises then their old one will.

We serviced a

KITCHENAID OVEN

Model KSGG700EBS6

Near Webster, NY 14580

James

Job Details: 11/21/2023

Replaced control and ui. Tested successfully. Customer is to monitor.

We serviced a

MAYTAG RANGE

Model MER8800FZ0

Near Webster, NY 14580

James

Job Details: 11/21/2023

Replaced element and tested. 120 volt to element. 242 volts to unit. Need control. Customer opt to not repair.

We serviced a

KITCHENAID REFRIGERATOR

Model KRM706ESS01

Near Rochester, NY 14612

Dave L

Job Details: 11/21/2023

CustomerCanceled at the door.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near North Chili, NY 14514

Andres

Job Details: 11/21/2023

Installed new door. Tested out water and ice dispenser. also made sure it wasn't leaking. Used heat gun to help gasket mold and seal better. Unit is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT104TFDW00

Near Rochester, NY 14616

Dave L

Job Details: 11/21/2023

Opened sealed system to reveal contamination. Documented via pictures with tech line. Non repairable. SR7737843529

We serviced a

KITCHENAID OVEN

Model KEBK101SSS04

Near Irondequoit, NY 14617

Dave L

Job Details: 11/21/2023

"Bake element only receives 120vac. ; ordrng 1 WPW10119143 (Control), used 1 Sh2 (Sh) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Rochester, NY 14626

Dave L

Job Details: 11/21/2023

The control is no longer supplying voltage to the motor. Motor windings test out of range. Customer is going to replace

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Murray, NY 14420

Dave L

Job Details: 11/21/2023

Suspension has failed causing unit to becomeOut of balance ordering suspension ; rqstng P&A on 1 W10780045 (Suspenstion)

We serviced a

GE REFRIGERATOR

Model GFE28GELIDS

Near Pittsford, NY 14534

James

Job Details: 11/21/2023

Replaced ff thermistor and control. Ff began cooling once plugged in.

We serviced a

WHIRLPOOL OVEN

Model WOES5030LZ01

Near Penfield, NY 14526

James

Job Details: 11/21/2023

Unit underbaking customer has to set temp 25 degrees over. Calibrated and tested. Oven was averaging 352 degrees at 350. Unit functions properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Henrietta, NY 14467

Andres

Job Details: 11/21/2023

"Informed customer that water in filter housing was normal and its so the pump doesn't run dry also top rack cup shelf fell out of place, put it back where it belongs."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Penfield, NY 14526

James

Job Details: 11/21/2023

Gaskets pulling loose. Temperature fluctuating in freezer. Installed adhesive behind door seals and reinstalled. Customer is to monitor temperature. If problem persists order W11666427; dspstn on spec-tagged invntry: 1 W10838574 GASKET

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Irondequoit, NY 14609

James

Job Details: 11/21/2023

Unit randomly flashes f1e1 control error. Replaced ui and control. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Henrietta, NY 14467

Andres

Job Details: 11/21/2023

I put unit into a diagnostic used test 4 to test damper. I had customer listen to noise and she said it sounded like it. Ordering new damper. ; ordrng 1 WPW10479155 (Damper)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM02

Near Pittsford, NY 14534

Andres

Job Details: 11/21/2023

Unit is not dispensing ice. The auger motor is turning but the yoke is rounded and will not spin the ice maker tray. Unit needs new motor and yoke. Gave customer a quote but she wants to contact whirlpool first to see if they'll cover parts. WP63052-2 (impeller) WPW10317991 (motor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Rochester, NY 14620

Andres

Job Details: 11/21/2023

"Customer has error code F1E2 for control issues. Talked to techline and they suggested turning off power to unit for a few minutes and trying if that doesn't work replace control. Customer wants to try cycling power first see if that works, if they call back order W11305297 ( control)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2067AES

Near Rochester, NY 14618

Andres

Job Details: 11/21/2023

I replaced the control board and programmed it. I tested the water and ice dispenser they both work. Customer is to monitor situation. ; dspstn on spec-tagged invntry: 1 W10890094 CNTRL- ELEC

We serviced a

KITCHENAID RANGE

Model KSDG950ESS6

Near Rochester, NY 14607

James

Job Details: 11/21/2023

Dropped off part.

We serviced a

WHIRLPOOL OVEN

Model WOD51ES4EB00

Near Rochester, NY 14607

James

Job Details: 11/21/2023

Replaced control and tested. Problem remains. Upper fuse blown. Reinstalled control and tested. Lower oven functions. Need upper fuse. Refund difference from control towards fuse replacement. ; ordrng 1 W11034459 (Fuse) and 1 Sh15

We serviced a

MAYTAG DRYER

Model MGD7230HW0

Near Rochester, NY 14613

James

Job Details: 11/21/2023

Replaced thermal fuse and leveled unit. Unit functions properly.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MW0

Near Rochester, NY 14619

Andres

Job Details: 11/21/2023

Customer had issue with middle burner not lighting all the way and oven cooking hot. I took burner apart and cleaned it out and also calibrated unit. Unit is working properly.

We serviced a

GE RANGE

Model RB787WH2WW

Near Rochester, NY 14607

Andres

Job Details: 11/20/2023

Unit is 240v to bake element but element has no continuaty. Unit needs new element; ordrng 1 WB44K10005 (Bake element)

We serviced a

GE DISHWASHER

Model GDT605PMM0ES

Near Rochester, NY 14626

Dave L

Job Details: 11/20/2023

Replaced control UI and heater. Tested ok. Made customer aware of small momentary leak on supply line. Leak stopped once it was in use. Customer is going to have it replaced. Tested ok; used 1 SH1 (Sh) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near West Henrietta, NY 14586

Andres

Job Details: 11/20/2023

Terminal block shorted out at the positive connector. Used a new terminal block from inventory. Put new connectors on and used customers old dryer power cord to connector power. Unit is working properly ; used 1 279320 (Block terminal) from stock

We serviced a

MAYTAG WASHER

Model MVWB865GC

Near Irondequoit, NY 14617

Dave L

Job Details: 11/20/2023

Lid isCracked ordering lid; ordrng 1 W11256781 (Lid)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW

Near Pittsford, NY 14534

Andres

Job Details: 11/20/2023

Customer canceled appt because she has not had water leaking in awhile.

We serviced a

GE DISHWASHER

Model GDT550PYR6FS

Near Pittsford, NY 14534

Andres

Job Details: 11/20/2023

Water valve solenoid was stuck slightly open causing water to fill tub. I replaced the valve and tested it. Unit is working properly.

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ02

Near Irondequoit, NY 14617

Dave L

Job Details: 11/20/2023

Replaced lh deli track that was preventing use of deli pan. Tests ok.

We serviced a

GE RANGE

Model JS645SL3SS

Near Victor, NY 14564

Andres

Job Details: 11/20/2023

Front left burner temp sensor not working properly causing hot burner light to stay on. Unit needs new burner. ; ordrng 1 WB30X24111 (Burner)

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055FRZ00

Near Macedon, NY 14502

Andres

Job Details: 11/20/2023

I replaced the drain tube with new style p trap tube and followed instructions that came along with it. ; dspstn on spec-tagged invntry: 1 W11190084 TUBE-DRAIN

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Fairport, NY 14450

Andres

Job Details: 11/20/2023

Installed new heating element assembly to prevent unit from frosting up.

We serviced a

WHIRLPOOL OVEN

Model KEBS277YBL2

Near Pittsford, NY 14534

Andres

Job Details: 11/20/2023

I called customer and informed her that f1 error code is for having issues with control board but part is no longer available.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near East Syracuse, NY 13057

Chuck

Job Details: 11/20/2023

"Replaced right front electrode and spark module, electrode was sparking but to the side. New electrode tested bad. Reordering right front electrode W11666003, right front burner head W11435630 and right front cap ; ordrng 1 W11666003 (Right front electrode) and 1 W11435630 (Right front burner head) and 1 W11590055 (Right front cap)"

We serviced a

GE DISHWASHER

Model GSD3200J00CC

Near Rochester, NY 14607

Andres

Job Details: 11/20/2023

"Installed new solenoid valve on unit. Tested it, unit now fills and washes properly."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Syracuse, NY 13203

Chuck

Job Details: 11/20/2023

Motor is receiving voltage. Replaced sump assembly. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, NY 14621

Dave L

Job Details: 11/20/2023

Unit is not sensing water level. Pressure hose is clear. Transmission is noisy. Ordering control and Gearcase ; ordrng 1 W11513246 (Control) and 1 W11449840 (Gear case)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF640HSM5SS

Near Rochester, NY 14608

Dave L

Job Details: 11/20/2023

FTD error. Ordering pump. ; ordrng 1 WD19X25461 (Drain pump)

We serviced a

WHIRLPOOL DRYER

Model CEM2745FQ1

Near Rochester, NY 14620

Dave L

Job Details: 11/20/2023

Replaced timer due to open timer motor. Tests ok.

We serviced a

GE RANGE

Model JGBS66DEK6BB

Near Rochester, NY 14624

Dave L

Job Details: 11/20/2023

The control fails to power Ignitor. Ordering control and overlay. ; ordrng 1 WB27X44726 (Control) and 1 WB07X26702 (Overlay)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Brockport, NY 14420

Dave L

Job Details: 11/20/2023

Replace shorted freezer led module and secured loose door handle. Tests ok. ; used 1 W11601310 (MODULE) from stock

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Hilton, NY 14468

Dave L

Job Details: 11/20/2023

Dispenser leaks during fill. Ordering dispenser; rqstng P&A on 1 W11524103 (Dispenser)

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS09

Near Camillus, NY 13031

Chuck

Job Details: 11/20/2023

Customer stated that unit is not heating. Error code F1E5-inverter not responding. Unit needs a Power supply board and inverter. ( covered under 5 year-part only). Ordering control with power supply W11179310 and inverter ; ordrng 1 W11179310 (Power supply control) and 1 W11325604 (Inverter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB04

Near Rochester, NY 14624

James

Job Details: 11/20/2023

Replaced icemaker and separator. Icemaker filled upon install.

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBT2

Near Webster, NY 14580

James

Job Details: 11/20/2023

"Unit is intermittently non responsive. Reseated panel to control and unit functions for about 5 minutes. Same issue as last part, but different from original panel. Replace console and test if control is needed. ; ordrng 1 WPW10500174 (Panel order from different vendor)"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW10

Near Rochester, NY 14609

James

Job Details: 11/20/2023

Freezer seal loose and ff seal torn. Replaced gasket and installed silicone behind them. ; dspstn on spec-tagged invntry: 1 W10838574 GASKET

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Penfield, NY 14526

James

Job Details: 11/20/2023

"Unit spins off balance frequently and takes long to fill. Tested unit. Control is difficult to press. Unit vibrates when cold valve is energized, not on hot. Checked level. Ordering control and valve. ; ordrng 1 W11627413 (Control) and 1 W11513255 (Valve)"

We serviced a

GE MICROWAVE

Model PT970DR2BB

Near Penfield, NY 14526

James

Job Details: 11/20/2023

"Unit runs turn table when door is open. Found upper switch not releasing. Replaced switch and tested. ; used 1 W10915404 (Switch), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF577KPS02

Near Penfield, NY 14526

James

Job Details: 11/20/2023

Unit making droning noise from compressor. Tightened compressor bolts and placed foam between condenser and cabinet. Did not hear noise after.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS965CIAH00

Near Penfield, NY 14526

James

Job Details: 11/20/2023

Unit not cooling. Unit not running. Ran test 4 and developed full frost pattern. Need control. ; ordrng 1 W11088499 (Control) and 1 Sh15

We serviced a

KITCHENAID OVEN

Model KEBS277DBL11

Near Rochester, NY 14624

James

Job Details: 11/20/2023

Upper oven locked and control has no power. Need thermostat fuse. ; ordrng 1 WP9759242 (Thermostat) and 1 Sh15

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Salina, NY 13090

Chuck

Job Details: 11/20/2023

"Customer stated that unit needs a compressor. I omd out compressor and it tested bad, also harness was spliced to put a 3-1 by another company. Ordering compressor, harness W11525277 and lokrings. ; ordrng 1 W11525277 (Harness) and 1 W11504416 (8/6) and 1 W11504431 (7/5) and 1 W11506621 (6nk) and 1 W11506635 (Access valve), used 1 SH15 (Shipping) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Baldwinsville, NY 13027

Chuck

Job Details: 11/20/2023

Customer stated that unit is still making a noise. After inspecting unit i found that the gearcase tested bad. Replaced gearcase. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WFG515S0JS2

Near Hamlin, NY 14464

Dave L

Job Details: 11/16/2023

"Customer concerned with temps, grates, and drawer. Found drawer off track. Re seated drawer. Grates are in typical factory condition. Set temperature offset for customer."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Syracuse, NY 13206

Chuck

Job Details: 11/16/2023

Low side pressure was at zero in a running state-compressor was very hot to the touch drawing .68 amps. I evaluated the R600. I added 140 lbs of nitrogen to the system and the unit held the pressure-ran test for 20 minutes. I replaced drier and compressor. Vacuumed unit down to 390 microns. Charged unit with 64 grams of R600a. Evaporator developed a full frost pattern. I explained to the customer to give the unit 24 hours to get to temp. Unit tested good.

We serviced a

MAYTAG DRYER

Model MDE4806AYW

Near Rochester, NY 14625

Andres

Job Details: 11/16/2023

"Noise is coming from the pulley, it is sticking and having trouble spinning. Unit needs new pulley. ; ordrng 1 WP37001287 (Idler pulley)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS03

Near Perry, NY 14530

Jeremy

Job Details: 11/16/2023

Replaced control for frozen fill tube and no ice production. Unit checks good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Pittsford, NY 14534

James

Job Details: 11/16/2023

Replaced ff evaporator and tested. Unit held 138 psi for ten minutes. Unit began cooling when plugged in. Customer is to monitor. One year warranty on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM01

Near Penfield, NY 14526

Andres

Job Details: 11/16/2023

Noise is coming from damper when it's opening and closing.; ordrng 1 W11087463 (Damper)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Fairport, NY 14450

Andres

Job Details: 11/16/2023

I replaced the ice maker and filled it with test 45. Ice maker filled properly. Informed customer that ice can take up to 24hrs to produce.

We serviced a

KITCHENAID OVEN

Model KODE500ESS02

Near Rush, NY 14543

Jeremy

Job Details: 11/16/2023

"Previous repair did not solve problem. Thermal fuse is blown, suspect faulty blower. Ordering blower and fuse.; ordrng 1 WPW10545291 (Fuse) and 1 W11245567 (Blower) and 1 Sh15 (Shipping)"

We serviced a

WHIRLPOOL DISHWASHER

Model WFG515S0JS2

Near Hamlin, NY 14464

Dave L

Job Details: 11/16/2023

"Customer concerned with temps, grates, and drawer. Found drawer off track. Re seated drawer. Grates are in typical factory condition. Set temperature offset for customer."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near West Henrietta, NY 14586

Jeremy

Job Details: 11/16/2023

Replaced filter housing for filter being stuck. Unit checks good.

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JS2

Near Hamlin, NY 14464

Dave L

Job Details: 11/16/2023

"Customer concerned with temps, grates, and drawer. Found drawer off track. Re seated drawer. Grates are in typical factory condition. Set temperature offset for customer."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ2

Near Henrietta, NY 14467

Jeremy

Job Details: 11/16/2023

"Wood flooring in front of dishwasher is warped. Customer suspected unit leaking. Ran unit through diagnostic cycle, no leaks found. Floor under unit is dry. Unit operating as expected."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Victor, NY 14564

Jeremy

Job Details: 11/16/2023

No service needed.