We serviced a
KITCHENAID RANGE
Model KFEG500EBS3
Near Fairport, NY 14450
Dave F
Job Details: 05/10/2022
Convect fan was rubbing against the back wall blade was bent . Adjusted the blades on the fan and ran unit to 400 degrees unit is no longer making noise . tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EVMS0
Near Webster, NY 14580
James
Job Details: 05/10/2022
No ice. Crisper shelf broken. Icemaker motor stripped and rh shelf broken. Need parts. Paid in full. ; ordrng 1 D7824706Q (Icemaker) and 1 Sh15 and 1 W10874836 (Endcap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14609
James
Job Details: 05/10/2022
Customer said unit turned off completely then lost temperature. Plugged unit in and it began cooling. Replaced control for intermittent operation. Told customer to monitor for 24 hours
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Macedon, NY 14502
Dave F
Job Details: 05/10/2022
F6E3 ACU cant hear mcu . Tested unit did not find any leaks . Connected unit to internet to get latest update . If problem persists order W11478525 UI and control W11510463
We serviced a
WHIRLPOOL DRYER
Model WED70HEBW0
Near Rochester, NY 14618
Andres
Job Details: 05/10/2022
Customer states part of the lint screen housing broke. Diagnosed unit and found that the flap that prevents thing from falling in. Customer is not sure if she wants repair done. If she does call back wanting repair order part W10905013. 818-470-8414
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Syracuse, NY 13209
Chuck
Job Details: 05/10/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017AS1
Near Rochester, NY 14609
James
Job Details: 05/10/2022
Replaced support and applied touch up paint to liner. Tested for 1minute and unit functions properly.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Pittsford, NY 14534
Dave F
Job Details: 05/10/2022
Unit is working as expected. No error codes and is getting all the way through the cycle customer was wondering about the lid lock but it doesnt lock until it gets to spin
We serviced a
KITCHENAID RANGE
Model KERS202BSS1
Near Rochester, NY 14618
Andres
Job Details: 05/10/2022
Customer stated unit was taking to long to heat. Diagnosed unit but could not find problem. Bake elements is working properly also checked temp sensor and that ohmed out correctly. All connections look good. I calibrated oven so it heats up 30 more degrees then normal customer is to try using it see if that makes a difference if not replace board. WPW10340694.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Rochester, NY 14624
Andres
Job Details: 05/10/2022
Customer stated unit was not producing ice. Diagnosed unit and found that ice maker is not cycling. Ice maker will fill with water but not cycle. Also checked optics but those tested good. Replaced ice maker and filled it with water.; dspstn on spec-tagged invntry: 1 W11294907 ICEMAKER
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rochester, NY 14624
Andres
Job Details: 05/10/2022
Replaced heating element for service pointer issues. Tested unit and watched for leaks. Unit is working properly.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Rochester, NY 14606
Andres
Job Details: 05/10/2022
Customer stated unit was frosting in the freezer and leaking out the front. Diagnosed unit and found drain plug to be clogged. Took drain hose apart and cleared it of any debris. Cleared out ice and drain hole. Unit now drains properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Victor, NY 14564
Dave F
Job Details: 05/10/2022
Replaced freezer door . Adjusted the freshfood door to match height . Drawers in freshfood were not stacked . Stacked the drawers . Unit tested good and is sealing .
We serviced a
WHIRLPOOL WASHER
Model WTW7300XW2
Near Rochester, NY 14620
Andres
Job Details: 05/10/2022
Customer stated unit was banging around alot when in high spin speed. Diagnosed unit and noticed that unit was not completely balanced. Also with the age of the unit suspension is starting to wear out reccomended getting it replaced.; ordrng 1 W10247710 (Suspension)
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Rochester, NY 14605
Andres
Job Details: 05/10/2022
Replaced water valve in unit. Tested it on diagnostic valves opened up and are working properly.; dspstn on spec-tagged invntry: 1 W11165546 VALVE
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Honeoye, NY 14471
Dave F
Job Details: 05/10/2022
Unit is frosted up in freshfood section .customer had unit unplugged and had started defrosting it went into diagnostics and checked thermistors they were ready fairly close to room temp .it is the same problem but different part . Need to check 3 way valve in diagnostics next trip. Needs evap cover and updated control boards . ; ordrng 1 W11395558 (Evap cover) and 1 W11533213 (Control kit)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Auburn, NY 13021
Chuck
Job Details: 05/10/2022
Replaced lid lock. Unit tested good
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ04
Near Hamlin, NY 14464
Dave L
Job Details: 05/10/2022
Replaced torn gaskets
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Hilton, NY 14468
Dave L
Job Details: 05/10/2022
Found hot water valve harness disconnected causing the unit to shut off on low flo error. Reconnected and verified operation. Testing ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hilton, NY 14468
Dave L
Job Details: 05/10/2022
Heating Element - SP W11540964 - Special Project S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHV00
Near Rochester, NY 14612
Dave L
Job Details: 05/10/2022
Ice maker fill tube continues to freeze. Ordering door ; rqstng P&A on 1 LW11026428 (Black stainless door)
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Rochester, NY 14613
Dave L
Job Details: 05/10/2022
"Replaced motor, timer, fuse, and burner. Unable to test as unit was not installe.; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL"
We serviced a
WHIRLPOOL DRYER
Model WGD75HEFW0
Near Rochester, NY 14617
Dave L
Job Details: 05/10/2022
Found burner failing to ignite after 5 cycles. Coils are new. Replaced ignitor. Customer to monitor ATEC warranty
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Rochester, NY 14616
Dave L
Job Details: 05/10/2022
"Replaced pressure system. Dispenser, and motor due to leak. Customer to monitor ; dspstn on spec-tagged invntry: 1 W11316256 VALVE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Rochester, NY 14612
Dave L
Job Details: 05/10/2022
Replaced shorted freezer led per S153AQ; used 1 W11462342 (Led) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Rochester, NY 14626
Dave L
Job Details: 05/10/2022
"Fresh food section not cooling properly. Evap fan will not run under normal conditions. Ordering fan controls and damper ; ordrng 1 W11224256 (Control) and 1 WPW10479155 (Damper) and 1 W11224591 (Fan) and 1 W11405309 (Ui), dspstn on spec-tagged invntry: 1 W10695459 MODULE and 1 W11462342 MODULE-LED"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Marcellus, NY 13108
Chuck
Job Details: 05/10/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Syracuse, NY 13207
Chuck
Job Details: 05/10/2022
Ice bucket is stuck. Ice maker and water pipe was replaced a year ago by another service company. I tried steaming out the bucket but was unsuccessful. I asked customer to thaw out the unit and i would come back to inspect once unit was thawed out
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Syracuse, NY 13207
Chuck
Job Details: 05/10/2022
Replaced drain pump. No codes. Passed a diagnostic test cycle. Calibrated unit. Unit tested good.
We serviced a
GE RANGE
Model JBP80KF1CC
Near Webster, NY 14580
James
Job Details: 05/09/2022
Rf element heats on high at 2 and intermittently turning center element on and off. Need infinite switch. Sc on washer. ; ordrng 1 WB24T10027 (Infinite switch) and 1 WB24T10058 (Infinite switch)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Syracuse, NY 13203
Chuck
Job Details: 05/09/2022
"Unit not spinning. Stored error codes F0E5- off balance load , F5E3-lid lock fault. Lid lock tested good. Cleared codes. Unit successfully completed a diagnostic test cycle but i noticed that the customers stand pipe was bubbling while the unit was draining. Problem is with the customers stand pipe as its not draining fast enough for the washer. Unit tested good ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006384 BELT"
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near North Syracuse, NY 13212
Chuck
Job Details: 05/09/2022
Customer stated that unit was making a squeaking noise. I confirmed the noise and found it was coming from the handle of the door. Tightened the screws holding the handle and that fixed the problem. Unit tested good
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV176NTF
Near Rochester, NY 14624
Andres
Job Details: 05/09/2022
"Replaced micro switch, fuse and thermal fuse on unit. Put unit back together and tested it. Unit now working properly."
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Brockport, NY 14420
Dave L
Job Details: 05/09/2022
Lid is broken preventing use. Unit makes a very loud noise during spin. Unable to identify if its the gearcase or control. Ordering both. ; ordrng 1 W11259006 (Lid) and 1 W10920541 (Controm) and 1 W10919546 (uI)
We serviced a
KITCHENAID OVEN
Model KOSE500EBS00
Near Conesus, NY 14435
Dave F
Job Details: 05/09/2022
F3E0 oven sensor failure and oven fan wont turn off . Ordering sensor and control board . Control is under ATEC warranty. Customer is paying for parts ; ordrng 1 W10859573 (sensor) and 1 W11179310 (cntrl-elec)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Liverpool, NY 13090
Chuck
Job Details: 05/09/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model GT1SHTXMQ01
Near Geneseo, NY 14454
Dave F
Job Details: 05/09/2022
water valve is leaking . Ordering water valve . ; ordrng 1 WP2188808 (valve-inlt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochester, NY 14610
Dave F
Job Details: 05/09/2022
"Unit is not cooling . No frost pattern. Compressor is running . Unit has a leak need to find leak with nitrogen and need time . Ordering evap , compressor. Couplers and other parts needed . ; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 2 W11506635 (Access valve)s and 1 WPW10143759 (drier) and 2 W11506620 (8 nk)s and 1 W10510988 (Suction line) and 2 W11504445 (5/4 coupler)s and 2 505587 (sealr-puty)s and 2 212643 (sealer-gum)s"
We serviced a
KENMORE DISHWASHER
Model 66513443K901
Near Rochester, NY 14625
Dave F
Job Details: 05/09/2022
Replaced UI console and tested unit . Tested good .
We serviced a
MAYTAG DRYER
Model MDE3500AYW
Near Pittsford, NY 14534
Dave F
Job Details: 05/09/2022
Replaced thermostat on element housing . Tested unit in air fluff element was not on ran on regular heat and tested good . If problem persists order WP3387137 operating thermostat and WP303396 high limit .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Victor, NY 14564
Dave F
Job Details: 05/09/2022
Ice maker not working . Unit leaking water in the front . Installers did not connect the ice maker tube so when the ice maker called for water it was leaking on. Customers floor. Took photo of the floor and reconnected the tube . Tested ice maker . Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Canandaigua, NY 14424
Dave F
Job Details: 05/09/2022
Replaced heating element for having brass bushings . Tested unit . Tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
GE RANGE
Model JGB635DEK3BB
Near Rochester, NY 14605
Andres
Job Details: 05/09/2022
Customer stated bake setting was not igniting. Diagnosed unit and found igniter to be weak and going out. Unit needs new igniter.; ordrng 1 WB13K21 (Igniter)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, NY 14625
Andres
Job Details: 05/09/2022
Replaced heating element on unit for service pointer. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Rochester, NY 14617
James
Job Details: 05/09/2022
S17304Replaced heater and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Webster, NY 14580
James
Job Details: 05/09/2022
"Complaint of lid staying locked after cycle is complete. Unit was stuck in cycle as soon as lid was closed. Cleared control and calibrated. Tested diagnostics then ran quick wash, and cycle ran for 40minutes and kept starting and stopping the spin cycle. order control W11458145; ordrng 1 W11458145 (Control)"
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS03
Near Rochester, NY 14609
James
Job Details: 05/09/2022
Unit broke door switch so light is always on. Need latch assembly. ; schdld next appmnt for 5/16 MON !
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Penfield, NY 14526
James
Job Details: 05/09/2022
Customer cancelled appointment
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Webster, NY 14580
James
Job Details: 05/09/2022
"Unit has locked up drain pump and heater bushings are deteriorating. Replaced pump and heater. Tested and found no leaks. ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN , used 1 W11537778 (Heater) from stock"
We serviced a
CROSLEY REFRIGERATOR
Model CRT182NWA
Near Rochester, NY 14607
Dave L
Job Details: 05/09/2022
Replaced handle.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14619
Dave L
Job Details: 05/09/2022
"Replaced lid lock and actuator due to unit not starting. Drain is installed incorrectly and will need a standpipe installed. Recommending that a qualified plumber make that repair. Unit testing ok otherwise. ; used 1 W11307244 (Latxh), and 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC1
Near Rochester, NY 14616
Dave L
Job Details: 05/09/2022
The gearcase shaft is rubbing on the tub sealCausing a noise. Ordering gearcase ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)
We serviced a
GE RANGE
Model JGSP28BEK4BB
Near Rochester, NY 14612
Dave L
Job Details: 05/09/2022
Oven would not light due to an open bake ignitor. Replaced bake ignitor. Unit tested ok. ; used 1 12400035 (Ignitor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV02
Near Hilton, NY 14468
Dave L
Job Details: 05/09/2022
Found full cup frozen on module causing water to enter ice bin. Removed ice and tested. Customer toMonitor
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Hilton, NY 14468
Dave L
Job Details: 05/09/2022
Heating Element - SP W11540964 - Special Project S17304 ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Rochester, NY 14617
James
Job Details: 05/09/2022
Unit under whirlpool warranty until 11\17\22Door hinge snapped. Replaced both hinges and glued fascia to glass. Unit functions properly.
We serviced a
GE OVEN
Model JGB281DER5BB
Near Rochester, NY 14618
Andres
Job Details: 05/09/2022
"Customer stated bake setting was not heating. Diagnosed unit and found igniter not working properly. Igniter is weak so no gas will come out. Had new igniter with me, replaced it and tested unit. Unit now working properly.; dspstn on spec-tagged invntry: 1 12400035 IGNITOR"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Penfield, NY 14526
Andres
Job Details: 05/09/2022
Customer stated unit was not draining. Diagnosed unit and found their was something stuck in the pump not letting it turn. Cleared out drain pump and tested it. Unit now drains properly. Also upper spray arm keeps falling off when in a cycle. Needs new spray arm WPW10498900.Dispatch number; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Perinton, NY 14450
Andres
Job Details: 05/09/2022
Replaced suspension rods on unit. Made sure unit was balanced.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Walworth, NY 14568
Andres
Job Details: 05/09/2022
Replaced heating element on unit for service pointer. Tested unit did not see any leaks. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Rochester, NY 14608
Andres
Job Details: 05/09/2022
"Customer stated unit would turn on for a second then turn back off. Diagnosed unit but could not pin point issue. checked door switch and fuses and connections but could not see anything wrong. Unit also had no error codes. Called whirlpool they had me run some test and figured out board is the cause of the issue. Sr7733608876; ordrng 1 W11525996 (Board), dspstn on spec-tagged invntry: 1 W10909685 FUSE- THERMAL"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14617
James
Job Details: 05/09/2022
Installed unit and tested. Drain runs but bot pumping water. Removed drain pump and found no obstruction. Need pump. ; ordrng 1 W11399437 (Drain pump)
We serviced a
WHIRLPOOL WASHER
Model WFW9470WL01
Near Rochester, NY 14617
James
Job Details: 05/09/2022
"Unit clunks when tub is at 2 o'clock position. Noise is coming from bearing. Need tub and basket. Parts under manufacturer warranty. Told customer will waive sc if repair is wanted. ; rqstng P&A on 1 W10772619 (Tub), ordrng 1 WPW10283352 (Basket) and 1 Vent (4in)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Canandaigua, NY 14424
Dave F
Job Details: 05/09/2022
F8E4 Electrical drain pump error . Unit not draining found a piece of glass in pump . Removed glass and ran auto diagnostics. Unit tested good and heater turned on . Tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Greece, NY 14616
Dave L
Job Details: 05/05/2022
Washer was returned due to drain pump running continuously. Found broken striker. Repaired striker. Checked pump for debris. F3e3 error. Verified thermistor was within range. Its likely the customer had the water connected incorrectly causing drain lockout. Testing ok.
We serviced a
WHIRLPOOL WASHER
Model MTW5800TW0
Near Rochester, NY 14623
Jeremy
Job Details: 05/05/2022
Found unit spins intermittently. Ordering basket drive and clutch.; ordrng 1 W10820043 (Basket Drive) and 1 285785 (Clutch)
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Nunda, NY 14517
Dave F
Job Details: 05/05/2022
Dishwasher doesnt have model or serial tag on it . Figured out the model of the unit . Unit needs new wash sump part number is W11025157; ordrng 1 W11025157 (pump&motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW00
Near Rochester, NY 14616
James
Job Details: 05/05/2022
Unit freezing lower ff section and food spoiling on door. Ff at 47 degrees and not turning on at max. Tapped on thermostat and unit began cooling. Need thermostat. ; rqstng P&A on 1 W10866230 (Thermostat)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14621
James
Job Details: 05/05/2022
Unit making grinding noise and not making ice. Found screw loose on lh rail preventing freezer from closing. Applied locktite to screws and tightened. Ran forced defrost.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2412SS2A
Near Irondequoit, NY 14622
James
Job Details: 05/05/2022
No power. Found terminal nut loose in junction box. Tightened terminal nuts and tested dishwasher successfully.
We serviced a
WHIRLPOOL DISHWASHER
Model GU3200XTXY4
Near Rochester, NY 14624
Jeremy
Job Details: 05/05/2022
"Found clean light flashing, checked and found burnt wire connectors on control board. Quoted for control and harness. Customer opting out of repair due to age and cost.; rqstng P&A on 1 WPW10285180 (Control) and 1 WPW10413098 (Harness)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Webster, NY 14580
Andres
Job Details: 05/05/2022
Replaced basket in washer. Ran a diagnostic cycle but unit was still not agitating. Called whirlpool tech line. Tech line had me run some test. Found out that board is not putting out 120v to shifter so it will not shift into agitate. Board has been already replaced once earlier this year. Whirlpool advised me to replace board again but board is currently out of stock and customer has been waiting for washer to be fixed for a couple months. Lid has some minor scratches on it.; ordrng 1 W11419171 (Board) and 1 W11404468 (Lid)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Hilton, NY 14468
Dave L
Job Details: 05/05/2022
Heating Element - SP W11540964 - Special Project S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model LA5530XSW1
Near Rochester, NY 14619
Jeremy
Job Details: 05/05/2022
"Found spring hooked wrong causing tub to lean forward and leak when filling. Corrected spring position, checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Rochester, NY 14620
Jeremy
Job Details: 05/05/2022
"Customer stated detergent packets not dissolving. Checked and found loose connection on motor terminal. Reseated connector, unit checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM2
Near Rochester, NY 14618
Jeremy
Job Details: 05/05/2022
"Found unit won't drain, checked and found broken impeller blade on drain pump. Ordering drain pump.; ordrng 1 W10876537 (Drain pump) and 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ0
Near Pittsford, NY 14534
Jeremy
Job Details: 05/05/2022
"Replaced control, unit still cycles convection fan off and on. Called techline and informed that convection fan cycling is normal."
We serviced a
KITCHENAID RANGE
Model KERS303BBL0
Near Fairport, NY 14450
Jeremy
Job Details: 05/05/2022
"Part was not ordered, reschedule when part comes in; saved tckt"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Rochester, NY 14625
Jeremy
Job Details: 05/05/2022
Found oven burner tube caked in black substance clogging holes and causing oven to get covered in soot. Ordering burner tube.; ordrng 1 W11220387 (Burner)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Farmington, NY 14425
Jeremy
Job Details: 05/05/2022
"Replaced bent rails and shelf, unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311SFYW01
Near Canandaigua, NY 14424
Jeremy
Job Details: 05/05/2022
Found that compressor not running due to bad start device. Ordering start device.; rqstng P&A on 1 WPW10399283 (Start Device)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Lakeville, NY 14480
Jeremy
Job Details: 05/05/2022
Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM00
Near Rochester, NY 14609
Andres
Job Details: 05/05/2022
Called customer to let them know I was on my way. Customer did not answer so I left voicemail. Showed up to house but no answer. Waited 15 min still no one so left door tag.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Rochester, NY 14621
Andres
Job Details: 05/05/2022
"Customer stated unit was not going into high spin speed. Put unit into a diagnostic mode and checked for error codes but their wasnt any. Ran a diagnostic cycle, unit ran cycle successfully. Checked actuator but did not see anything wrong. Could not duplicate problem. Customer is to monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Rochester, NY 14624
Andres
Job Details: 05/05/2022
Customer stated unit was making vibrating noise. Diagnosed unit and found one of the copper lines was right up against compressor causing it to make noise. Moved line so they're not making contact and noise went away.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW06
Near Rochester, NY 14624
Andres
Job Details: 05/05/2022
Customer stated gasket on unit was falling off. Put gasket back in place and made sure it sealed correctly. Unit now working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS
Near Hilton, NY 14468
Dave L
Job Details: 05/05/2022
Sr7733594634 harness connection to fresh food evaporator fan is damaged. This part is not replaceable. Documented as non repairable with tech line. ; used 1 W11033168 (Harness) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB06
Near Rochester, NY 14612
Dave L
Job Details: 05/05/2022
Replaced snack pan holder.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Rochester, NY 14612
Dave L
Job Details: 05/05/2022
Sr7733593151 sensor feedback is damaged at the ice maker module. This is preventing harvest. Ice maker mold only filling half way. Ordering harness ice maker and valves. ; rqstng P&A on 1 W10884720 (Harness) and 1 WPW10300024 (Ice maker) and 1 W11043013 (Dual valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDW07
Near Greece, NY 14616
Dave L
Job Details: 05/05/2022
"This unit was not at the store. Dealer was unable to trace its location. They believe it was exchanged by the manufacturer. ; dspstn on spec-tagged invntry: 1 W10898074 SEALANT 1 W11480426 COMPRESSOR , 1 W11504416 COUPLER BR 8.5X6 , 2 W11506620 COUPLER AL 8X8 , 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
JENN AIR DISHWASHER
Model JDB9800CWS1
Near Marcellus, NY 13108
Chuck
Job Details: 05/05/2022
Concerned about the bent rail on the right side bottom rack. Replaced right side rail. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS
Near Geneva, NY 14456
Chuck
Job Details: 05/05/2022
"Customer stated that unit was not cleaning the dishes. I ran a diagnostic test cycle and noticed that the unit was not getting water. I inspected unit and found a broken wire to water valve , repaired wire. Ran another diagnostic cycle in which the unit operated normally. Unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Geneva, NY 14456
Chuck
Job Details: 05/05/2022
Unit was overfilling with water and stuck on sensing. Drained water from tub & cleaned debris from the pressure sensor hose. Ran a diagnostic test cycle in which unit operated normally. Ran a normal cycle- the unit filled with water and got passed the sensing into wash/agitate then drain & rinse and final spin. Unit completed a normal cycle without any issues. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM01
Near Phelps, NY 14532
Chuck
Job Details: 05/05/2022
No cooling. I removed Evap cover and saw no frost pattern at all. Unit has a sealed system leak. Quoted customer and they declined the out of warranty repair.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Cicero, NY 13039
Chuck
Job Details: 05/05/2022
"Customer concerned about the F2E1 error code and that the front right burner is not lighting. Verified the F2E1 error code and console tested good, cleared code. Ordering burner kit W11443577 and front right electrode W10669524; ordrng 1 W11443577 (Burner kit) and 1 W10669524 (Right front electrode)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Cicero, NY 13039
Chuck
Job Details: 05/05/2022
Replaced heating element. Cleared codes. Ran a diagnostic test cycle. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Liverpool, NY 13090
Chuck
Job Details: 05/05/2022
F8E4 error code- float switch. Found that the water hose connection going to valve was leaking. Tightened connection and cleaned out drip pan. Cleared code and tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Syracuse, NY 13219
Chuck
Job Details: 05/05/2022
"Customer stated that unit is not heating. Problem is with the customers vent, i found a kink in the bend. I removed vent and unit started to hear. I asked customer to put a 90 degree elbow coming out of the dryer vent and attach venting hose to the elbow. Customer instruct"
We serviced a
WHIRLPOOL RANGE
Model GFG461LVS1
Near Rochester, NY 14626
Dave L
Job Details: 05/05/2022
Checked oven for proper operation. No issues found. Answered customers questions.
We serviced a
GE WASHER
Model NA098
Near Rochester, NY 14612
Dave L
Job Details: 05/05/2022
Customer declined service at the door. No reschedule.