We serviced a
GE RANGE
Model CES750P2M6S1
Near Fairport, New York 14450
Ben H
Job Details:
07/07/2026
Replaced broken light switch. Customer also noticed some of the switches were slightly crooked. I adjusted them to be as straight as I possibly could
We serviced a
MAYTAG WASHER
Model MVW7232HC1
Near Farmington, New York 14425
Jeremy
Job Details:
07/07/2026
Replaced all ordered parts except washplate. Tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, New York 14607
Andres V
Job Details:
07/07/2026
I ran a diag cycle successfully checked error codes found none. I was able to push basket down by hand all the way to the floor and it bounced back up it did not absorb like it should. Called max and advised to replace the suspension rods. ; ordrng 1 W11130362 (Suspension rods)
We serviced a
COVE DISHWASHER
Model DW2450
Near Rochester, New York 14610
Andres V
Job Details:
07/07/2026
Replaced the Left side door tensioner. Put unit back in and had Cusotmer inspect it. Unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Penfield, New York 14526
Trevor
Job Details:
07/07/2026
Installed new evaporator fan motor and cleaned dust from condenser coil. Refrigerator is fully functional.
We serviced a
WHIRLPOOL RANGE
Model WFES5030RZ0
Near Rochester, New York 14615
Andres V
Job Details:
07/07/2026
I called customer before arriving so he could start a bake cycle before I got there. When I arrived customer had unit set to a 500 bake cycle. I took temp of the bullnose found it at 169-171. I called techline and sent pictures. They stated that the area where Im taking temps is considered a lower area and theirs no limit surface temp. They showed me a surface cooking temp limits sheet which I showed to Customer. Techline stated that theirs no repair and had me call safety team. I called safety team they asked me and Customer if a child had been burned which customer answered yes. Safety team stated they will be calling customer to speak to him.
We serviced a
GENERAL ELECTRIC WASHER
Model GFW655SPV0DS
Near Fairport, New York 14450
Jeremy
Job Details:
07/07/2026
Unit is going to need control board for critical door lock failure and inverter for inverter fault. Requires second person to remove stacked dryer.; rqstng P&A on 1 WH22X35517 (Control)
We serviced a
MAYTAG WASHER
Model MHW6630MBK0
Near Penfield, New York 14526
Jeremy
Job Details:
07/07/2026
Control panel flashing err and will not respond to user inputs. Ordering ACU and console.; ordrng 1 W11633356 (Console) and 1 W11550453 (ACU)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Webster, New York 14580
Trevor
Job Details:
07/07/2026
"Dishwasher was working during the service visit. Error history has. F4E3 code indicating a wash motor error. Customer says she isn't going to repair the unit and will just replace it. Also customer has a flood protection fill hose installed, but dishwasher didn't indicate a fill error. Advised customer to check if unit is filling with water the next time there is a problem. If it isn't filling with water then the hose will need to be replaced."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Rochester, New York 14616
Andres V
Job Details:
07/07/2026
Found pump getting voltage but not recirculating water. Unit will need new pump; rqstng P&A on 1 W11613479 (Sump and pump)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ
Near Webster, New York 14580
Jeremy
Job Details:
07/07/2026
Unit has F8E4 for water in drip tray. Ran diagnostic cycle and found no water leaking. Used clear door to verify spray arms operating correctly. Advised customer on detergent usage and proper loading of dishes. Unit operating as designed.
We serviced a
GENERAL ELECTRIC WASHER
Model GTW485ASW0WB
Near Rochester, New York 14612
Andres V
Job Details:
07/07/2026
Plugged the GE tool in. Looked at the history of it past cycles. Saw that all previous cycles had completed successfully and reached target RPMs. I ran a spin test saw that it reached the correct RPMs. Also tested the drain. Unit is working properly
We serviced a
JENN AIR REFRIGERATOR
Model JFFCC72EHL04
Near Webster, New York 14580
Trevor
Job Details:
07/07/2026
Slight dimple blemish on freezer door and on left side refrigerator door. Refrigerator was delivered on 4/16/26 with is now past the 30 day window for cosmetic issues. Customer claims that she contacted the Ferguson about it right away and for some reason we are just getting the service call. Customer will reach out to Ferguson to resolve the issue.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Webster, New York 14580
Trevor
Job Details:
07/07/2026
Dishwasher is displayed F9E1 error code indicating a drain error. Unit is draining okay. Possible wash pump problem when unit shows F9E1 code. Ordering a new wash motor which has a 10 year warranty. ; ordrng 1 W11680073 (Wash pump assembly)
We serviced a
GENERAL ELECTRIC DRYER
Model GFD65GSSVW
Near Webster, New York 14580
Trevor
Job Details:
07/07/2026
Drum isn't rotating freely. Appears to be seizing up. Disassembled unit and found a sock stuck in the Blower wheel. Removed sock and retested. Dryer is now tumbling and heating normally.
We serviced a
MIDEA REFRIGERATOR
Model MRU21C7BST
Near Rochester, New York 14623
Ben H
Job Details:
07/07/2026
"Customer complaint is the freezer door does not seal. Found unit off level causing the door to misalign. Leveled unit and door now seals properly. When moving unit to take a picture of the serial number in the back, a small dent was made on the right hand side. Contacted midea and they said to upload pictures in the job and customer service will handle it"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW485ASW0WB
Near East Rochester, New York 14445
Jeremy
Job Details:
07/07/2026
Customer stated unit will not work with towels or bulky items. Found water accessibility error and water valves were partially closed restricting water volume. Opened water valves fully and tested with load of towels. Unit operating as designed
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Rochester, New York 14606
Ben H
Job Details:
07/07/2026
"Replaced gear case and all other parts and tested unit for proper operation with no leaks; used 1 W10721967 (CAM), and 1 W11239857 (BELT) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Irondequoit, New York 14617
Andres V
Job Details:
07/07/2026
Replaced the control panel. Tested it out. Unit is responding to commands.
We serviced a
GENERAL ELECTRIC RANGE
Model JBS360RT3SS
Near Irondequoit, New York 14622
Andres V
Job Details:
07/07/2026
Replaced the left side hinge and reinstalled the door. Door is working properly now.
We serviced a
WHIRLPOOL WASHER
Model WTW4307SW0
Near Rochester, New York 14606
Ben H
Job Details:
07/07/2026
Customer States the unit is touching the floor and scraping when there's a load in there. Found suspension rods weak. Replace suspension rods and tested unit for proper operation
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN0WW
Near Rochester, New York 14604
Trevor
Job Details:
07/07/2026
Washer is spinning normally. Squeaking noise is coming from the shocks. Ordering new shocks. Dryer on top to be removed by maintenance staff before service. ; ordrng 4 WH03X29516 (Shocks)s
We serviced a
MAYTAG WASHER
Model MTW4205SW0
Near Spencerport, New York 14559
Trevor
Job Details:
07/07/2026
Installed new gearcase and tub. Tested with load and washer spinning normally.
We serviced a
WHIRLPOOL WASHER
Model WTW4307SW0
Near Fairport, New York 14450
Jeremy
Job Details:
07/07/2026
Replaced ACU for continuous drain and ran calibration cycle. Unit checks good.
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Victor, New York 14564
Jeremy
Job Details:
07/07/2026
Customer complaint of a gas smell when dryer is running. Found that gas valve is faulty causing gas to keep flowing after it cycles off. Called safety with diagnosis. MA9LGHWPL1; ordrng 1 W11652257 (Burner Assembly)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near North Chili, New York 14514
Trevor
Job Details:
07/07/2026
Installed new drain hose and dishwasher was still not draining. The extension hose was also clogged. I used an old coat hanger to push through calcified residue from the extension hose to garbage disposal. Retested and dishwasher is now draining normally.
We serviced a
GENERAL ELECTRIC WASHER
Model GTW485ASW0WB
Near Canandaigua, New York 14424
Jeremy
Job Details:
07/07/2026
"Replaced lid lock, tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF336SPS01
Near Canandaigua, New York 14424
Jeremy
Job Details:
07/07/2026
"55 degrees in fresh food, 8 in freezer. Called techline, advised to have sealed system tech complete sealed system checklist case # 24119244.; ordrng 1 W11758377 (Evaporator) and 2 W11504416 (8.5x6)s and 2 W11504420 (8x6)s and 2 W11504424 (8x1.8)s and 2 W10897193 (8.2)s and 2 W11506620 (8)s and 2 W11401409 (5x1.8)s and 2 W11504445 (5x4)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF536RPS01
Near West Henrietta, New York 14586
Ben H
Job Details:
07/07/2026
Customer complaint is low ice production. Found ice box fan keeps cutting in and out. Ordering ice box fan and control ; ordrng 1 W11753078 (Control) and 1 W10846539 (Fan)
We serviced a
GE REFRIGERATOR
Model GFSS2KEXASS
Near Rochester, New York 14617
Andres V
Job Details:
07/07/2026
Plugged unit in and lights turned on but the UI display did not. I took off the Ui and went to go test power when the UI turned on randomly and compressor kicked on as well. Unit started to cool. I advised Cusotmer to leave unit plug in and see what happens. I suspect a broken wire harness or a bad UI.
We serviced a
GENERAL ELECTRIC WASHER
Model PFQ97HSPV1DS
Near Canandaigua, New York 14424
Jeremy
Job Details:
07/06/2026
Replaced door lock and control. Leveled pedestal. Checks good.
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDT650SYV8FS
Near Farmington, New York 14425
Jeremy
Job Details:
07/06/2026
"Plugged in service tool, no power from control board. Verified correct incoming voltage.; ordrng 1 WD21X36561 (Control)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, New York 14611
Zach L
Job Details:
07/06/2026
"Lid cracked at hinge, needs new lid. Sounds during agitation are normal.; ordrng 1 W11259006 (Lid) and 1 WP8572974 (RH hinge) and 1 WP8563965 (LH hinge)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Rochester, New York 14606
Zach L
Job Details:
07/06/2026
"Drain pump shorted, causing control board failure. Replaced control and drain pump. Tested, all functions working properly. Customer has cold water shut off during cycle due to leak at sink, advised customer to turn on cold water during wash cycle. Job Cmpltd"
We serviced a
MONOGRAM DISHWASHER
Model ZDT915SIJ2II
Near Rochester, New York 14618
Trevor
Job Details:
07/06/2026
Customer isn't home. Wants to reschedule.; schdld next appmnt for 7/9 THU !
We serviced a
GENERAL ELECTRIC DRYER
Model HTX26EASW0WW
Near Rochester, New York 14609
Andres V
Job Details:
07/06/2026
Safety thermostat blew causing no heat. I was able to jump it and get heater element to turn on. I watched for a few minutes to get to cycle but would not. ; ordrng 1 WE04X25194 (Thermostat) and 1 WE04X25201 (Inlet thermostat)
We serviced a
GENERAL ELECTRIC RANGE
Model PKS7000SN5SS
Near Rochester, New York 14609
Andres V
Job Details:
07/06/2026
Theirs a crack underneath the left side door handle on the glass. Unit will need front glass replaced. ; ordrng 1 WB56X46586 (Outter glass door) and 1 WB02X29479 (Badge)
We serviced a
GE RANGE
Model CES700P2M5S1
Near Brighton, New York 14610
Trevor
Job Details:
07/06/2026
Installed new control board and temperature sensor. Updated software and tested oven at 350 degrees. Oven is now heating up normally.
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GHW9150PW4
Near Pittsford, New York 14618
Jeremy
Job Details:
07/06/2026
"Unit operating as expected, no problems found. Showed customer how to change water filter."
We serviced a
GENERAL ELECTRIC WASHER
Model PFQ97HSPV1DS
Near Canandaigua, New York 14424
Ben H
Job Details:
07/06/2026
Tech was assigned as a helper;
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Rochester, New York 14617
Zach L
Job Details:
07/06/2026
"Replaced gearcase. Tested, unit functioning properly."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Hamlin, New York 14464
Zach L
Job Details:
07/06/2026
"Replaced timer and knob per service pointer W11693378. Tested, unit working properly."
We serviced a
GENERAL ELECTRIC RANGE
Model GGF600AV2WW
Near Irondequoit, New York 14617
Andres V
Job Details:
07/06/2026
Left front corner of cooktop has a chip (took picture) after replacement of last cooktop ; ordrng 1 WB62X47270 (Cooktop)
We serviced a
GENERAL ELECTRIC DRYER
Model PTD60EBPR3DG
Near Rochester, New York 14621
Andres V
Job Details:
07/06/2026
Door latch broke cussing door to not stay closed. Replaced the door latch and tested door. Door is closing properly now ; used 1 WE1M1011 (Door latch (had extra in van)) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CH0
Near Webster, New York 14580
Andres V
Job Details:
07/06/2026
Unit had a f4e1 for microwave pcba relay failure. I took off the panel and inspected the door switches. All tested good I did notice lower door switch harness was loose. When I reinstalled everything and turned unit back on microwave started to working properly. Customer is to use microwave and monitor. If issue comes back i Reccomend replacing the door switches.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS
Near Rochester, New York 14625
Trevor
Job Details:
07/06/2026
Customer had their sink plumbing unclogged and the error eventually went away. Checked unit and found some moisture in the drip pan. Dried up and tested unit. Dishwasher ran normally. Advised customer that because their sink wasn't draining properly the dishwasher water was overflowing and triggering the error code.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Panorama, New York 14625
Jeremy
Job Details:
07/06/2026
"Unit continuously running drain pump and suspension is faulty. Replaced control for continuous drain, ordering suspension.; ordrng 1 W10780045 (Suspension), dspstn on spec-tagged invntry: 1 W11170319 CNTRL- ELEC"
We serviced a
GENERAL ELECTRIC DRYER
Model GTD48GASW0WB
Near Webster, New York 14580
Andres V
Job Details:
07/06/2026
Replaced the top bearing assembly and tested unit. Unit is tumbling and heating properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Hamlin, New York 14464
Zach L
Job Details:
07/06/2026
"Unit is working properly. Informed customer that when set to normal, unit will not fill with enough water to cover clothes. Advised customer wash with bulky or heavy duty settings for deeper water level."
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS05
Near Pittsford, New York 14534
Jeremy
Job Details:
07/06/2026
Customer complaint of excessive noise when convection fan is running. Found that fan gets loud after running for several minutes.; ordrng 1 W10860984 (Convection Fan)
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GPE12FGKEWW
Near Pittsford, New York 14534
Jeremy
Job Details:
07/06/2026
Complaint of unit not cooling. Unit unplugged at time of service. Plugged into in and frost pattern started to form. Will follow up after fridge runs for a few days.; schdld next appmnt for 7/10 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBB06
Near Webster, New York 14580
Andres V
Job Details:
07/06/2026
"Put unit into a diagnostic mode. Turned on the compressor and condenser fan I did not hear any unusual noises, also tested the damper and evap fan everything sounded ok. I advised customer to put two thermometers and put them in freezer and fresh food section to make sure temps stay constant. Customer did state that a few weeks ago unit completly defrosted but then started to work a few hours later."
We serviced a
JENN AIR OVEN
Model JJW2427DS01
Near Fairport, New York 14450
Jeremy
Job Details:
07/06/2026
"Unit has stuck key error and will not function. Reseated connection from UI to control. Oven preheated without issue. If problem returns, control panel will need to be replaced."
We serviced a
GENERAL ELECTRIC WASHER
Model PFQ97HSPV1DS
Near Canandaigua, New York 14424
Jeremy
Job Details:
07/06/2026
Replaced door lock and control. Leveled pedestal. Checks good.
We serviced a
WHIRLPOOL OVEN
Model WOED5030LZ01
Near Rush, New York 14543
Ben H
Job Details:
07/06/2026
Customer complaint is both ovens are running too hot. Ohmed out temp sensors. Sensors have correct ohm reading. Calibrated ovens 15? cooler and customer is to use and monitor
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Penfield, New York 14526
Andres V
Job Details:
07/06/2026
Found clothes and door locked In unit. I was able to get door open noticed it did not drain. I took off front panel and checked coin trap found it was blocked with a bunch of debris. Cleaned out filter and tested the unit. Unit is working properly
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GWE19JGLWW
Near Rochester, New York 14607
Trevor
Job Details:
07/06/2026
Assisted customer in removing stuck filter. Customer installed new filter okay and no other problems found.
We serviced a
GE WASHER
Model GFW450SSN1WW
Near Rochester, New York 14609
Trevor
Job Details:
07/06/2026
Washer is shaking excessively due to broken suspension shocks. Install new shocks from preordered stock. Washer is now washing and spinning normally.; ordrng 1 SH15 (SHIPPING /HANDLING)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ13
Near Rochester, New York 14624
Zach L
Job Details:
07/06/2026
"Low side leak in sealed system. Pressurized system with 250psi nitrogen, system lost 10psi of pressure in 10 minutes. Inspected all exposed tubing and sprayed with leak detector, leak is not exposed and cannot be repaired. Contacted techline. Case#24103292 Engineering department will not deem unit unrepairable due to possibility that leak could be in condenser. Leak is not in condenser, leak is in low side of system. System had pressure above atmospheric when equalized, compressor was overheating, and evaporator had small amount of frost, all evidence showing unit has leak in low side of sealed system."
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Henrietta, New York 14467
Ben H
Job Details:
07/06/2026
Unit runs drain pump non-stop. Control board has faulty pressure sensor. Replaced control and tested for proper operation
We serviced a
GE DRYER
Model GFD55GSSN1WW
Near Rochester, New York 14618
Ben H
Job Details:
07/06/2026
Customer complaint is no heat. Igniter glows and gas ignites and then shuts off after a couple seconds. Tested thermistors and they all checked good. Advise customer one is failing and not sure which. Advised they all be replaced at the same time. There is also a squealing noise coming from the idler arm so I ordered idler arm. ; ordrng 1 WE04X29727 (High limit) and 1 WE04X10190 (Outlet thermostat) and 1 WE04X30582 (Safety thermostat) and 1 WE03X30657 (Idler) and 1 WE02X29690 (Clip)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ14
Near Rochester, New York 14609
Trevor
Job Details:
07/06/2026
Icemaker isn't making ice due to power switch toggled to the off position. Customer says that they didn't turn off and couldn't find switch. Switch was most likely toggled by ice cubes when dispensing. Turned the ice maker back on and tested. It's cycled and harvested normally.
We serviced a
WHIRLPOOL DRYER
Model WED5720RR0
Near Rochester, New York 14624
Trevor
Job Details:
07/06/2026
Installed new control board and tested. Dryer working normally during service visit. Customer claims that she could do a few loads before breaker trips so she will monitor unit
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC3
Near Rochester, New York 14623
Ben H
Job Details:
07/06/2026
Customer complaint is lid does not lock. Found lock solenoid broken. Replaced lid lock and tested for proper operation
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Scottsville, New York 14546
Ben H
Job Details:
07/06/2026
Unit runs drain pump non-stop. Control board has faulty pressure sensor. Replaced control and tested for proper operation. Repair covered under s code S153EB; used 1 W11608056 (CNTRL- ELEC) from stock
We serviced a
MAYTAG WASHER
Model MVW5430MW2
Near Scottsville, New York 14546
Ben H
Job Details:
07/06/2026
Customer complaint is the unit does not run a cycle. When I tested the unit the motor hums but does not turn. Unit has a bad capacitor. I replaced the capacitor and tested for proper operation; used 1 W11395618 (CAPACITOR) from stock
We serviced a
MAYTAG WASHER
Model MVW6500MW1
Near Scottsville, New York 14546
Ben H
Job Details:
07/06/2026
"Customer complaint is the unit does not start a cycle. Motor hums and tries to turn but does not move. Unit has bad capacitor. Replaced, capacitor and tested for proper operations; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Henrietta, New York 14467
Ben H
Job Details:
07/06/2026
Unit runs drain pump non-stop. Control board has faulty pressure sensor. Replaced control and tested for proper operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Penfield, New York 14526
Andres V
Job Details:
07/06/2026
Customer was concerned about unit running constantly. I inspected the back freezer wall for frost build up but did not see any. Temps are at 0 in freezer and 39 in fresh food section. I explained to Cusotmer that unit runs based off the temp sensor. During the day when youre in and out of unit warm air enters inside and unit needs to cool down. Unit will go into defrost at different times and turn back on.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Rochester, New York 14609
Zach L
Job Details:
07/01/2026
"Ice blocking ice maker fill line and creating low flow, water filling bin instead of ice maker. Cleared ice and tested, working properly."
We serviced a
AMANA DISHWASHER
Model ADFS2524RS0
Near Rochester, New York 14611
Zach L
Job Details:
07/01/2026
"Unit is under first year manufacturer warranty, but out of install and instruct coverage period. Issue is that dishwasher drain hose is installed completely downhill. No high point above water level in unit causes water to drain out of dishwasher as it fills. Advised customer to contact installer."
We serviced a
MAYTAG DRYER
Model MED4005SW0
Near Fairport, New York 14450
Trevor
Job Details:
07/01/2026
Dryer isn't heating or tumbling due to the belt slipping off pulley. Customer said she heard a loud pop before clothes stopped drying. Reset belt and tested okay. ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Brockport, New York 14420
Zach L
Job Details:
07/01/2026
"Gearcase grinding, making excessive noise. Needs new gearcase. Motor shield missing, needs shield installed. Customer declined repair.; rqstng P&A on 1 W11454372 (Gearcase) and 1 W11778479 (Shield) and 2 W11573574 (Screw)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Rochester, New York 14607
Andres V
Job Details:
07/01/2026
Replaced the vent. I tested unit on a normal cycle watched unit for 20min. Unit is working properly.
We serviced a
GENERAL ELECTRIC DISHWASHER
Model PDT715SYV6FS
Near Penfield, New York 14526
Trevor
Job Details:
07/01/2026
Dishwasher is tilting forward due to front feet slipping off tile onto subflooring.I moved dishwasher slightly forward away from tile edge and remounted. Dishwasher is now stable and lines up eventually with countertop.
We serviced a
WHIRLPOOL WASHER
Model WFW6720RU1
Near Rochester, New York 14623
Ben H
Job Details:
07/01/2026
Customer complaint is the unit makes a noise when tumbling. Tested unit with a full load in it and did not find any issues. The washer is operating as designed. I educated customer on proper loading of the unit
We serviced a
GENERAL ELECTRIC DRYER
Model GTD48GASW0WB
Near Macedon, New York 14502
Trevor
Job Details:
07/01/2026
Installed new gas valve and pipe assembly and tested. Non leaks smelled or detected. Dryer is functioning normally.
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW1
Near Rochester, New York 14621
Andres V
Job Details:
07/01/2026
Replaced the lid lock and the ACU. Tested unit out. Unit is working properly
We serviced a
GENERAL ELECTRIC WASHER
Model GTW485ASW0WB
Near Canandaigua, New York 14424
Jeremy
Job Details:
07/01/2026
Unit has multiple lid lock failures and intermittently will not unlock the lid.; ordrng 1 WH08X37897 (Lid lock)
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Williamson, New York 14589
Andres V
Job Details:
07/01/2026
Suspension rods that were installed are not OEM and is causing issue. I was able to push down basket by hand once I let it go in bounces back up which is causing basket to jump around. ; ordrng 1 W11130362 (Suspension rods)
We serviced a
WHIRLPOOL DRYER
Model WED4107SW0
Near Shortsville, New York 14548
Jeremy
Job Details:
07/01/2026
"Called techline, verified thermistor resistances, needs main board case # 24051679.; ordrng 1 W11788144 (Control)"
We serviced a
GENERAL ELECTRIC DRYER
Model PTD60EBSR3WS
Near Sodus, New York 14551
Andres V
Job Details:
07/01/2026
Tested dryer on a timed dry with temp coupler. Unit got up to 150. I checked the vent and found no air coming out the opposite side. Customer had a vent I installed and checked air flow. Unit is working properly
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GTS18HGNHRWW
Near Palmyra, New York 14522
Jeremy
Job Details:
07/01/2026
Customer concerned about freezer temp. Verified proper temps in freezer and fresh food. Customer has very few items in freezer and mostly ice cream. Advised customer to use water jugs to fill void space in freezer to hold temp better. Unit operating as designed.
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN5WW
Near Newark, New York 14513
Jeremy
Job Details:
07/01/2026
"Replaced faulty control board, checked good."
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS2
Near Pittsford, New York 14534
Ben H
Job Details:
07/01/2026
Customer complaint is the compactor does not go up. I removed the top and tested the unit and it started functioning properly. Put the top back on and reinstalled the unit and tested it three more times and it works as designed every time. Customer to use and monitor
We serviced a
KITCHENAID OVEN
Model KODE500ESS21
Near Spencerport, New York 14559
Zach L
Job Details:
07/01/2026
Lower cooling fan not functional. Fan began working at end of appointment when discussing issue with customer. Possibly issue caused by piece of debris jammed in fan which had come loose during testing. Customer will try using oven and call if issue persists.; rqstng P&A on 1 W11598119 (Blower fan)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Williamson, New York 14589
Andres V
Job Details:
07/01/2026
"Tested unit when I arrived unit did tumble but did not heat. I checked power did find proper voltage. I took off the back panel and started to check fuses and connections. Everything tested good, I then turned unit on again and it started to heat. Unit must of had a loose connection unit is heating and timer is advancing."
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN5WW
Near Clifton Springs, New York 14432
Jeremy
Job Details:
07/01/2026
Door boot is misformed causing water to leak.; ordrng 1 WH05X29521 (Bellow)
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Geneva, New York 14456
Jeremy
Job Details:
07/01/2026
Tested unit in diagnostic. No leaks found. No clamp on drain hose possibly causing leak. Clamped drain hose. No leaks found.
We serviced a
GE DISHWASHER
Model GDP630PYR7FS
Near Irondequoit, New York 14609
Ben H
Job Details:
07/01/2026
Tested rinse aid dispenser and heater and they work properly. Gave customer some soap samples to try
We serviced a
KITCHENAID REFRIGERATOR
Model KRBR109ESS05
Near Irondequoit, New York 14609
Ben H
Job Details:
07/01/2026
Replaced broken slider
We serviced a
GENERAL ELECTRIC DRYER
Model HTX26EASW0WW
Near Geneva, New York 14456
Jeremy
Job Details:
07/01/2026
"Replaced belt, unit checks good. Left idler with customer."
We serviced a
GE RANGE
Model CES750P2M6S1
Near Fairport, New York 14450
Ben H
Job Details:
07/01/2026
Customer complaint is the oven. Light switch does not turn on the lights. Found the switch completely broken into multiple pieces. Ordered new switch assembly; ordrng 1 WB24X31698 (Switch assy)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Fairport, New York 14450
Ben H
Job Details:
07/01/2026
Customer complaint is the door just falls down when you open it. Found the springs came off the hinges and a piece of the plastic hardware broke off. Replaced hinges and tested for proper operation
We serviced a
GE REFRIGERATOR
Model CYE22TP2MBS1
Near Rochester, New York 14618
Ben H
Job Details:
07/01/2026
Replaced evap motor and tested for proper operation
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Farmington, New York 14425
Ben H
Job Details:
07/01/2026
Customer complaint was a loud noise when unit was in operation. Found roller Wheels locked up so I put a repair kit on the unit and tested for proper operation with no noise; used 1 4392065 (REPAIR KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model WET4027HW2
Near Spencerport, New York 14559
Zach L
Job Details:
07/01/2026
"Thermal cutoff tripped again. Found cycling thermostat does not cycle off, stuck on and causing cutoff to trip again. Needs new cutoff and cycling thermostat.; ordrng 1 279769 (Thermal cutoff kit)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB2
Near Geneva, New York 14456
Jeremy
Job Details:
07/01/2026
Drain pump impeller broken. Needs drain pump.; ordrng 1 W10876537 (Drain pump)
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC1
Near Farmington, New York 14425
Ben H
Job Details:
07/01/2026
"Case number 24062154; rqstng P&A on 1 W11352996 (Case shadow chrome), states that autho needed"
We serviced a
KITCHENAID M/W OTR
Model KMMS230RPS01
Near Ontario, New York 14519
Trevor
Job Details:
07/01/2026
Installed new parts. Microwave is now heating normally.