We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Pittsford, NY 14534
Dave F
Job Details: 01/26/2023
Washer was shaking. Adjusted the legs and leveled unit . Calibrated unit and ran auto diagnostics. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Rochester, NY 14610
Jeremy
Job Details: 01/26/2023
Customer unable to remove water filter. I removed and replaced water filter. Unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Pittsford, NY 14534
Jeremy
Job Details: 01/26/2023
Dishes not getting clean on bottom rack and leaking from left side of door. Found debris in lower spray arm and weak wash motor causing water to spray in unintended directions. Ordering sump/motor and spray arm.; ordrng 1 W11085683 (Sump and Motor) and 1 W11101428 (Wash Arm)
We serviced a
WHIRLPOOL COOKTOP
Model KSGG700EBS2
Near Pittsford, NY 14534
Jeremy
Job Details: 01/26/2023
Replaced spark module and orifice holder for ignitor not sparking. Unit checks good.
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Canandaigua, NY 14424
Jeremy
Job Details: 01/26/2023
Removed dryer and replaced left side panel for being dented. Restacked dryer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Canandaigua, NY 14424
Dave F
Job Details: 01/26/2023
Water reservoir was frozen . Replaced parts .ice maker and dispenser now work . Checked temp in freshfood was a bit colder may have caused that . Adjusted temp to setting two . Unit tested good . If problem persists order 212643 permagum and follow pointer W11451777A; dspstn on spec-tagged invntry: 1 W10801011 RESERVOIR
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Canandaigua, NY 14424
Dave F
Job Details: 01/26/2023
Helped 59 remove unit
We serviced a
WHIRLPOOL OVEN
Model WFG525S0HS1
Near Parma, NY 14468
Dave L
Job Details: 01/26/2023
Replaced damaged active hinge. Tested ok. ; dspstn on spec-tagged invntry: 1 WPW10299224 HINGE-ACTIVE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hilton, NY 14468
Dave L
Job Details: 01/26/2023
Sr7735588679 the freezer door did not match existing doors or the fresh food door that was ordered. Documented with techline. Parts research through distributor required.; O-emld tckt
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Hilton, NY 14468
Dave L
Job Details: 01/26/2023
The customer is concerned with items getting torn during wash. Checked tub and agitator for damage. Ran auto test and load size calibration. Started a normal cycle to visually inspect water level. Recommending that the customer use deep water wash for smaller items to minimize the chance of damage ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14626
Dave L
Job Details: 01/23/2023
Replaced defrost thermistor due to testing as open In diagnostics. sr7734853976; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Hilton, NY 14468
Dave L
Job Details: 01/23/2023
Replaced noisy fan motor
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Rochester, NY 14606
James
Job Details: 01/23/2023
Unit unlevel due to front foot coming off. Installed foot and leveled. Calibrated and ran spin cycle.
We serviced a
FRIGIDAIRE COIN-OP WASHER
Model FCCW3000FS3
Near Rochester, NY 14607
James
Job Details: 01/23/2023
Unit broken off suspension and drain pump cracked. Removed start button and panel from unit and repaired middle unit. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Webster, NY 14580
James
Job Details: 01/23/2023
Replaced stator and rotor. Tested rinse and spin. Customer is to monitor. ; O-emld tckt
We serviced a
KENMORE WASHER
Model 40318900
Near Webster, NY 14580
James
Job Details: 01/23/2023
Ui dead. 120v to filter board. Disconnected filter board and unit began functioning after plugged in. Customer is to monitor. If problem persists replace 6201EC1006L.
We serviced a
MAYTAG WASHER
Model n/a
Near Marion, NY 14505
James
Job Details: 01/23/2023
Unit still turning off. ; rqstng P&A on 1 WPW10276397 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Webster, NY 14580
James
Job Details: 01/23/2023
Unit under cooling in freezer. Suction line frosting to compressor. Unit not defrosting. Defrost thermostat open and wire is pulling out of molex connection. Defrosted evap. Need harness and control. ; ordrng 1 W11161901 (Harness) and 1 WPW10352689 (Cntrl)
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Webster, NY 14580
James
Job Details: 01/23/2023
F8e1. F3E1. Unit stuck on wash cycle. Pressure hose blocked. Unit runs with hose disconnected. Need control and pressure hose. ; ordrng 1 W11481725 (Cntrl) and 1 W11028053 (Harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Webster, NY 14580
Dave F
Job Details: 01/23/2023
Nothing came be ordered to fix this issue customer exchanged the shelfs at dealer and we replaced the rails called techline Sr 7735183909 . Techline had no recommendations to fix unit and is sending unit in for review . ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Brockport, NY 14420
Dave L
Job Details: 01/23/2023
Replaced iceMaker due to an open thermistor
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HZ08
Near Pittsford, NY 14534
Josh Henchen
Job Details: 01/23/2023
"Replaced microcomputer, magnatron, diode, and Capacitor due to microwave running for a few secs and shutting off. Tested microwave, found fuse blown, replaced and tested, all functions as expected. Microwave checks good.; used 1 WPM0805101 (FUSE-20A) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Spencerport, NY 14559
Dave L
Job Details: 01/23/2023
Unit has by been completing cycles. Found low flo error in diagnostics. Water supply was in the off position but there was still some cold water pressure to the unit. Turned both hot and cold water supply valves on. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET8CHMXKQ05
Near Rochester, NY 14620
Andres
Job Details: 01/23/2023
Replaced condenser fan. When I plugged unit back in it was in a defrost cycle so I could not get fan to turn on.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Rochester, NY 14624
Andres
Job Details: 01/23/2023
Customer stated unit was leaking. I used clear door to diagnose unit and found spray arm to be cracked and causing leak.
We serviced a
JENN AIR BEVERAGE CENTER
Model JUB24FLERS00
Near Canandaigua, NY 14424
Jeremy
Job Details: 01/23/2023
Replaced wine rack for broken closer. Unit checks good.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Spencerport, NY 14559
Dave L
Job Details: 01/23/2023
"Replaced broken motor, blower, and belt. Tested ok; dspstn on spec-tagged invntry: 1 279827 MOTOR and 1 341241 BELT"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Pittsford, NY 14534
Andres
Job Details: 01/23/2023
Installed new harness on unit.bmade sure thermostat was in right position and held down in place.
We serviced a
MAYTAG DRYER
Model MGDC500VWO
Near Rochester, NY 14610
Josh Henchen
Job Details: 01/23/2023
"Replaced Door Switch, Belt, and timer. Tested dryer with no change to heat, unit needs new ignitor 279311 and coils 279834. ; ordrng 1 279834 (COIL KIT) and 1 279311 (IGNITOR) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 WPW10198086 BELT"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW04
Near Canandaigua, NY 14424
Jeremy
Job Details: 01/23/2023
"Unit is not cooling. Found compressor does not run at all. Not getting proper DC voltage to inverter board from control. Ordering control and inverter.; ordrng 1 W11461108 (Inverter) and 1 W11580519 (Control), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW00
Near Palmyra, NY 14522
Andres
Job Details: 01/23/2023
"Installed new control, fan motor and thermistor. Plugged unit back in. Informed customer to wait 24hrs before putting food in freezer. ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"
We serviced a
WHIRLPOOL COOKTOP
Model WFE540H0ES1
Near Fairport, NY 14450
Andres
Job Details: 01/23/2023
Customer stated front left burner would only stay on high and would not go to low. Diagnosed unit found infinite switch to be faulty. Ordering new switch ; ordrng 1 W10857622 (Infinite switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD25FFCH801
Near Fairport, NY 14450
Andres
Job Details: 01/23/2023
Customer stated unit was working in the freezer but was not cooling in the fresh food secrion. I diagnosed unit and saw that the back panel was covered in ice in the freezer. I took off panel and saw evap was covered in frost. I put unit into a diagnostic mode and tried to run the heater but would not come on because of a bad bi metal. Unit needs new bi metal but it is no longer made. Customer wants part number so he can try and find it. Part # 2206506
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Canandaigua, NY 14424
Jeremy
Job Details: 01/23/2023
Water dispenser has a slow steady drip without activating dispenser. Ordering valve and water filter head.; ordrng 1 W11346623 (Filter Head) and 1 W11524655 (Valve)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Rochester, NY 14610
Andres
Job Details: 01/23/2023
Customer stated unit was making a noise when draining. I diagnosed unit found their was some debris in the pump. Cleared out all the debris and tested unit. Unit no longer makes noise.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Rochester, NY 14607
Andres
Job Details: 01/23/2023
Customer stated unit was making a noise. I diagnosed unit found the nut that holds the splutch down fell off causing splutch to grind. I reccomended getting it replaced but customer wanted old one put back on. I found the nut I put it back together and tested it and did not hear any noise.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Baldwinsville, NY 13027
Chuck
Job Details: 01/23/2023
"Customer stated that unit is not cooling correctly. Freezer temp .09 and fresh food 38.6. I inspected unit, compressor, fan and fan harness tested good. Evaporator has a normal frost pattern with no ice buildup. Thermistor tested bad. Replaced thermistor WPW10384183. I asked customer to monitor and to call whirlpool if issue persists. Unit tested good ; used 1 WPW10384183 (Thermistor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Baldwinsville, NY 13027
Chuck
Job Details: 01/23/2023
"Customer stated that they are hearing a buzzing noise coming from the unit from time to time. After taking to the customer and inspecting unit i found that the noise that the customer is hearing is the ice box fan. Ice box fan tested good, i explained to customer that is a normal operating sound. Unit tested good"
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Baldwinsville, NY 13027
Chuck
Job Details: 01/23/2023
"Customer stated that unit is not washing the dishes properly. No codes. I ran a diagnostic test cycle in which the unit operated as intended, wash motor tested good. i inspected the spray arms and the spray arms tested bad as they are clogged with debris. Ordering lower spray arm W11101428 and middle spray arm WPW10448645; ordrng 1 W11101428 (Lower spray arm) and 1 WPW10448645 (Middle spray arm)"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near East Syracuse, NY 13057
Chuck
Job Details: 01/23/2023
Customer stated that unit will not power on. I could not get unit into diagnostics as the control was not responding to commands. Control tested bad. I quoted customer to replace control but they declined the repair due to the cost of the repair & control W11188527
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Shortsville, NY 14548
Jeremy
Job Details: 01/23/2023
Customer stated that cycle pauses after about 10 minutes on any cycle including timed dry and they have to start it again. Ran unit on timed dry and allowed unit to run for 25 minutes without issue. Ordering control and console for intermittent operation.; ordrng 1 W11526014 (CONTROL) and 1 W11413567 (Control Panel)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506EPA01
Near Rochester, NY 14618
Josh Henchen
Job Details: 01/23/2023
"Replaced door switch due to intermittent lights, Found switch burnt. Tested after replacing door switch, refrigerator checks good."
We serviced a
KENMORE WASHER
Model 1102992310
Near East Syracuse, NY 13057
Chuck
Job Details: 01/23/2023
"Customer stated that unit is not spinning out. Error code F7E1-basket speed fault, F0E5-off balance load. I preformed a tachometer verification test-tested good. I preformed a component activation test and the unit agitated, spin and drained as intended. Gearcase , actuator, lid lock and capacitor tested good. If issue persists unit will need control W10860464. Unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Cicero, NY 13039
Chuck
Job Details: 01/23/2023
Customer stated that freezer light is out and fresh food compartment is blinking. After inspecting unit i found that the freezer led module tested bad. Replaced led module. Unit tested good
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JZ2
Near Cicero, NY 13039
Chuck
Job Details: 01/23/2023
Replaced DSI and bake electrode. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Manchester, NY 14548
Jeremy
Job Details: 01/23/2023
Customer stated lid is not locking and unit not functioning. Ran unit on normal with customer and explained the operation as it filled. Explained and demonstrated that lid does not lock until rinse phase. Unit operates as expected.; dspstn on spec-tagged invntry: 1 W11307244 LATCH
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Victor, NY 14564
Jeremy
Job Details: 01/23/2023
"Unit out of level causing improper door alignment and door closure. Leveled unit, door closes properly."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rochester, NY 14606
Josh Henchen
Job Details: 01/23/2023
"Replaced heating element due to a break in coils/no heat. Tested dryer, is reaching temp and cycling as expected. Dryer checks good."
We serviced a
WHIRLPOOL OVEN
Model WFE535S0LZ2
Near Rochester, NY 14611
Josh Henchen
Job Details: 01/23/2023
"Replaced wire harness and tested. Range door is unlocked and preheated to 350, operates as expected. Range checks good"
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near Rochester, NY 14624
Josh Henchen
Job Details: 01/23/2023
"Replaced door due to bent hinges not allowing door to close properly. Tested new Hinge and door, closing properly with a little resistance. Washer checks good."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14624
Josh Henchen
Job Details: 01/23/2023
"Customer stated unit stopped spinning/advancing from final spin. Checked and found F2E1,F7E1. Capacitor isn't working properly. Ordering Capacitor W11428524.; ordrng 1 W11428524 (Capacitor)"
We serviced a
WHIRLPOOL FREEZER
Model WRB322DMBM03
Near Caledonia, NY 14423
Jeremy
Job Details: 01/23/2023
"Replaced door closer, bracket and gear for freezer door not closing properly. Due to location of unit (see attached photo) unable to verify proper seal on freezer gasket on left side. Gasket appears even across top and bottom. If problem persists unit will need to be removed from cabinet."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Geneseo, NY 14454
Jeremy
Job Details: 01/23/2023
"Unit has F8E4, F9E2 and F10E2 error codes. Found small amount of water in drip tray causing float switch to trip. Lower door seal is warped allowing water to escape. Ordering door seal.; ordrng 1 W11606677 (Door Seal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW
Near Rochester, NY 14616
James
Job Details: 01/23/2023
Filter housing dripping with water turned off. Replaced filter head and tested. Found no leaks.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH53520CS4
Near Spencerport, NY 14559
Dave L
Job Details: 01/23/2023
Sr7835538180 documented sparking issue due to incorrect use of metal cooking rack.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Webster, NY 14580
Dave L
Job Details: 01/23/2023
Replaced wash basket. Tested ok.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ01
Near Rochester, NY 14622
Dave L
Job Details: 01/23/2023
Unit is cooling poorly due to a low side leak at the evaporator. Customer was undecided and will let us know if they want Tom proceed with the repair; rqstng P&A on 1 W10836706 (Evaporator) and 1 W11504445 and 1 W11504436 (6/8.1) and 1 WPW10143759 (Drier) and 2 W11506620 (8mm alum)s and 1 Sh (Sh)
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Rochester, NY 14612
Dave L
Job Details: 01/23/2023
Replaced temperature sensor due to f3-e2 error. Cleared errors and tested in diagnostics . Customer to monitor.
We serviced a
KITCHENAID DISHWASHER
Model KUDKO3ITBT1
Near Rochester, NY 14626
Dave L
Job Details: 01/23/2023
Replaced left side rack support.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Rochester, NY 14622
Andres
Job Details: 01/19/2023
"Customer stated unit was not heating and making a noise. When I tested unit initially it did not heat up. I checked power, heating element and fuses. I then checked connections at the timer and temp knob. I did not see anything wrong. I tested unit again and it started heating. Unit seemed to have a loose connection. I could not duplicate noise, customer is to monitor."
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Leicester, NY 14481
Josh Henchen
Job Details: 01/19/2023
"Customer stated lid cracked and washer making noise during spin cycle. Checked and found F2E1, Ran diagnostic cycle lid won't stay locked inless you put weight on lid, got to spin cycle and found noise coming from gearcase. Unit needs Gearcase W11393685, Lid W11130236, Rotor W10754161, Slider W10734521, 2xbearing W11579387; ordrng 1 W11393685 (Gearcase) and 1 W11130236 (Lid) and 1 W10734521 (SLIDER) and 1 W10754161 (Rotor) and 2 W11579387 (Bearing)s"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Leicester, NY 14481
Josh Henchen
Job Details: 01/19/2023
"Replaced shield due to damage from cam. Ran diagnostic cycle, all functions as expected. Washer checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Honeoye Falls, NY 14472
Josh Henchen
Job Details: 01/19/2023
Customer stated dented front panel upon delivery and that there was no pading on the outside. Took picture of dented front panel and dishwasher needs sound proof pad. Ordering Front panel W11416371 and sound proof pad W11579564; ordrng 1 W11416371 (Front panel) and 1 W11579564 (Sound proof pad)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Canandaigua, NY 14424
Jeremy
Job Details: 01/19/2023
"Replaced inlet valve, unit still having issue. Water not flowing through filter housing and frozen reservoir. Ordering parts per SP W11451777A and housing.; rqstng P&A on 1 WP2300868 (5/16 union), ordrng 1 WP2198677 (1/4 union), rqstng P&A on 1 W10844267 (Housing) and 1 W10801011 (Reservoir) and 1 W10841140 (Food Grade Silicone)"
We serviced a
WHIRLPOOL WASHER
Model NTC3500FW00
Near Canandaigua, NY 14424
Jeremy
Job Details: 01/19/2023
Replaced lid latch unit still has same issue. Found bent out of balance arm not hitting switch. Ordering out of balance arm assembly.; ordrng 1 W10869495 (Out of balance switch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB9
Near Farmington, NY 14425
Jeremy
Job Details: 01/19/2023
Customer stated unit not washing dishes. Unit has F4E3 error and wash motor does not run. Control sending proper voltage to motor. Ordering sump and motor.; schdld next appmnt for 1/23 MON !
We serviced a
MAYTAG RANGE
Model MER8800FZ1
Near Rochester, NY 14623
Josh Henchen
Job Details: 01/19/2023
Customer stated burner comes on but shuts off at a certain point. Checked and found dual infinite switch not working properly. Ordering Switch W10857622.; ordrng 1 W10857622 (DUAL INFINITE SWITCH)
We serviced a
WHIRLPOOL WASHER
Model WFW9400SW00
Near Farmington, NY 14425
Jeremy
Job Details: 01/19/2023
"Unit has F2E1 error and full of water. Found debris in drain trap causing blockage, got water to drain. Found that unit is extremely loud during spin and able to wobble basket by hand. Basket support is broken. Cost of repair outweighs cost of new machine."
We serviced a
WHIRLPOOL DRYER
Model MGD6230HC0
Near Rochester, NY 14609
Andres
Job Details: 01/19/2023
"I replaced the UI. Tested unit, dryer now makes end of cycle noise."
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ
Near Hilton, NY 14468
Dave L
Job Details: 01/19/2023
Replaced drain pump due to broken impeller. Tested ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pittsford, NY 14534
Jeremy
Job Details: 01/19/2023
Replaced heater in accordance with special project. Unit tested good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Fairport, NY 14450
Josh Henchen
Job Details: 01/19/2023
"Replaced fill valve due to being busted and water flooding out. Ran diagnostic cycle, all functions as expected. Washer checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Fairport, NY 14450
Josh Henchen
Job Details: 01/19/2023
"Replaced control due to water valve not opening to allow water in. Ran diagnostic cycle, all functions as expected. Recommended a clean cycle to help remove extra suds."
We serviced a
WHIRLPOOL OVEN-MW COMBO
Model KOCE500ESS20
Near Churchville, NY 14428
Josh Henchen
Job Details: 01/19/2023
"Customer stated microwave wouldnt pop popcorn that great when he first got it. Now when he starts microwave it shows F1E5 after a few secs. Checked and found F1E5, order magnetron W11578959 and inverter W11578579.; ordrng 1 W11578959 (Magnetron) and 1 W11578579 (Inverter)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rochester, NY 14610
Andres
Job Details: 01/19/2023
"Customer stated unit would start then stop and she would have to start the cycle again. I diagnosed unit did not find any error codes. I made sure door is closing correctly and theirs no obstruction. Also checked the overflow tray but their was no water I couldn't duplicate issue, Unit is running properly, customer is to monitor unit. ; dspstn on spec-tagged invntry: 1 W11460962 PANEL- UI and 1 W11462458 CNTRL- ELEC"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Penfield, NY 14526
Andres
Job Details: 01/19/2023
Customer stated unit was not spinning properly and making a noise. I diagnosed unit found the bolt that holds down the rotor snapped in half in the tub. I cannot get bolt out so a new tub would be needed. I told customer the price for the tub and he has decided to get a new washer.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Penfield, NY 14526
Andres
Job Details: 01/19/2023
Customer stated she had F7E1 error code. I put unit into diagnostic mode and ran a cycle. I heard a humming noise coming from underneath. I checked the capacitor and found an open line. Had capacitor with me I replaced it then tested it. Unit working properly now. ; used 1 W11395618 (Capacitor) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near Pittsford, NY 14534
Andres
Job Details: 01/19/2023
"Customer stated unit was not washing. I diagnosed unit found that pump was not circulating the water. I replaced the sump and pump, tested unit. Unit now washes properly. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Pittsford, NY 14534
Andres
Job Details: 01/19/2023
Customer stated clothes got stuck under the agitator. I found agitator was loose causing it to catch clothes. I took off agitator and tools clothes out. Put agitator back on and tightened down.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Irondequoit, NY 14609
James
Job Details: 01/19/2023
Unit leaking from ceiling. Dual valve cracked. ; ordrng 1 W11482383 (Valve)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14607
James
Job Details: 01/19/2023
Igniter not turning on. 120v to safety valve at infinite resistance. No neutral at igniter. Need valve; ordrng 1 WP98014893 (Valve)
We serviced a
JENN AIR REFRIGERATOR
Model JFC2087HRP
Near Brighton, NY 14610
James
Job Details: 01/19/2023
Unit not making ice. Icemaker motor stripped. Replaced icemaker and cycled successfully. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER
We serviced a
KITCHENAID RANGE
Model KEBC247VSS02
Near Rochester, NY 14618
James
Job Details: 01/19/2023
F5 door lock error. Micro switch shorted and motor shorted to ground. Replaced latch assembly and tested oven and self clean. Unit functions properly. One year warranty on repair.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ2
Near Webster, NY 14580
James
Job Details: 01/19/2023
Replaced drawer and tested.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Webster, NY 14580
James
Job Details: 01/19/2023
Unit not washing. 115v to pump at 8.8ohms. Need pump and lower spray arm. Left part. ; ordrng 1 WPW10491331 (Spray arm) and 1 W11085683 (Pump)
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC0
Near Hilton, NY 14468
Dave L
Job Details: 01/19/2023
Replaced torn bellow. Tested ok.
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Hilton, NY 14468
Dave L
Job Details: 01/19/2023
Replaced Gearcase due to failing seal. Tested ok; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Rochester, NY 14612
Dave L
Job Details: 01/19/2023
Belt guard came off and was rubbing on belt. Ordering cover and belt. ; ordrng 1 W11409708 (Belt guard) and 1 W11239857 (Belt)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Rochester, NY 14621
Dave L
Job Details: 01/19/2023
Found open shifter. Control only sending 60 vac to shifter. This is damaging clutch. Ordering another clutch and control. ; ordrng 1 W10812418 and 1 W10754448 (Clutch)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ05
Near Rochester, NY 14621
Dave L
Job Details: 01/19/2023
Unit is not cooling due to a low side leak. Ordering evap and compressor; ordrng 1 W11407409 (Evaporator) and 1 WPW10143759 (Drier) and 1 W11506635 (Process tubes) and 1 W11209866 (Compressor)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Webster, NY 14580
Dave L
Job Details: 01/19/2023
Wash basket is significantly out of round causing the unit to become out of balance. Ordering wash basket. ; ordrng 1 W10752719 (Tub)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Webster, NY 14580
Dave L
Job Details: 01/19/2023
Fresh food evaporator is frosting on left side due to poor cover seal and bowed drain pan. Ordering cover and pan kit; ordrng 1 W11457241 (Drain pan) and 1 W11211387 (Cover)
We serviced a
WHIRLPOOL OVEN
Model WFG775H0HZ2
Near Webster, NY 14580
James
Job Details: 01/19/2023
F6e1 turned on bake and turned off and flame continues. Unplugged unit and burner was still lit. Turned off gas supply. Gas valve is stuck on to bake burner. Called safety. 7735526725. 1-866_550_5136; ordrng 1 W10919226 (Valve gas)
We serviced a
KITCHENAID OVEN
Model KFDD500ESS02
Near Webster, NY 14580
James
Job Details: 01/19/2023
Upper door hinges frozen need hinges. Replaced broiler on lower and preheated oven successfully. ; ordrng 1 WPW10485733 (Hinge lh) and 1 WPW10485732 (Hinge rh)
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Pittsford, NY 14534
Jeremy
Job Details: 01/19/2023
"Customer stated laundry not spinning out. Unit has F9E1 and F3E1 error codes and door does not unlock. Found that coin trap was full of debris causing slow drain situations. Removed debris, unit tested good."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near West Henrietta, NY 14586
Josh Henchen
Job Details: 01/19/2023
"Replaces shield due to damage to shield and control for faulty operation. Ran diagnostic cycle, all functions as expected. Ran Drain and spin cycle, operates as expected. Washer checks good.; dspstn on spec-tagged invntry: 1 W11611306 CNTRL- ELEC"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near East Syracuse, NY 13057
Dave F
Job Details: 01/18/2023
Helped 57 sealed system
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Sodus, NY 14551
James
Job Details: 01/18/2023
Unit needs W11135391Panel flashing several leds. Reset and problem remains. Need panel. Customer contacting Maytag for authorization.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Clifton Springs, NY 14432
Jeremy
Job Details: 01/18/2023
Freezer door gasket does not stay seated in door. Found channel in freezer door is warped in left corner causing seal to pop out. Ordering freezer door.; ordrng 1 LW10636409 (Freezer door)
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Newark, NY 14513
Jeremy
Job Details: 01/18/2023
"Customer stated unit sounded like metal was banging in drum. Ran diagnostic cycle and found no abnormal noises. Inspected rotor and shocks, all properly secured. Inspected top and found counter weight bolt slightly loose possibly causing noise. Tightened bolt, unit checks good."