Service History 195 - Appliance Tec

We serviced a

WHIRLPOOL DISHWASHER

Model KUDS01FLBL6

Near Pittsford, NY 14534

Dave F

Job Details: 09/30/2021

"Door is popping open and not closing . Found the tension rope on the left side was off of the hinge . The rope wheel on the left is broken not allowing the door to stay shut . Drain pump is also very loud and is on its way out . Ordering Door 8194001 kit and drain pump WP661658; ordrng 1 8194001 (mount,door balance) and 1 WP661658 (pump-drain)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, NY 14617

James

Job Details: 09/30/2021

"Water leaking at front left of unit. Found water lines from freezer door to quick connects were barely connected. Seated connections all the way. Tested water dispenser, no leaking. Filled ice maker. No signs of leaking. Unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW04

Near Webster, NY 14580

James

Job Details: 09/30/2021

Replaced UI and Cam on freezer door. Also cleared frost of solenoid for ice cubes or crushed function. Tested unit. Unit tested good. If problem with ice maker persists order solenoid WP2152713.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Farmington, NY 14425

Dave F

Job Details: 09/30/2021

Ice maker is working . Humidity control was on but the mullion was loose and not staying on as it should fixed connection and is seated properly not . Unit tested good .

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Caledonia, NY 14423

Steve

Job Details: 09/30/2021

Found loose connection on orange wire by the element and removed and tested all connections on timer. Fuses all tested good. Motor tested good. On reassembly the dryer started to heat properly. The dryer tests good.

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Dansville, NY 14437

Steve

Job Details: 09/30/2021

Reattached the shocks that came of causing tub to fall. Replaced out tub ring for broken tub. Leveled legs to keep washer from banging. ; dspstn on spec-tagged invntry: 1 WPW10531289 TUB RING

We serviced a

WHIRLPOOL DRYER

Model WED8000DW3

Near Canandaigua, NY 14424

Dave F

Job Details: 09/30/2021

Belt had gotten flipped and was not turning the basket . Flipped belt tested unit . Tested good . Leveled legs on unit .

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Dansville, NY 14437

Dave F

Job Details: 09/30/2021

Helped SM .

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWB02

Near Brockport, NY 14420

Dave L

Job Details: 09/30/2021

585-8311820 no power to home rescheduled for diagnosis ; schdld next appmnt for 10/5 TUE !

We serviced a

WHIRLPOOL OVEN

Model WOD93EC0AS00

Near Hilton, NY 14468

Dave L

Job Details: 09/30/2021

Replaced broil element for upper oven. Unit tested ok

We serviced a

WHIRLPOOL OVEN

Model WFE320M0EW

Near Hilton, NY 14468

Dave L

Job Details: 09/30/2021

Unit was stuck in LOC error. No door lock on this unit. Reseated all connections. Unit began functioning.

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Ontario, NY 14519

James

Job Details: 09/30/2021

Replaced water pump and dispenser motor on unit. Ran unit in auto Diagnostics. Everything functioning as expected. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Ontario, NY 14519

James

Job Details: 09/30/2021

Replaced freezer section door switch. Ice maker cycled with door closed. Ice maker called for water. Unit tested good. If problem persists order ice maker W11556926

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Webster, NY 14580

James

Job Details: 09/30/2021

Led module in freezer section and some leds in fresh food section out. Replaced led in freezer section and all other leds came back on. Unit tested good. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

WHIRLPOOL WASHER

Model n/a

Near Rochester, NY 14616

Dave L

Job Details: 09/29/2021

Unit displaying suds error and long drain due to basket drive hub not catching shaft. Shaft is worn to the point that it will destroy a new hub. Bearing kit must be used. Tub is seized to shaft. Quoted customer for bearing and hub. Customer declined repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WZF34X20DW01

Near Webster, NY 14580

James

Job Details: 09/29/2021

Authorization wz6gd00fpl1. High side 150. Low side 50-60psi. No frost pattern. Shut unit off after compressor got about 200 degrees. Not safe to use. Called techline for sealed system failure. Sr 7731870584. They said replace drier and compressor and check for restrictions. ; ordrng 1 W10750851 (Compressor) and 1 WPW10143759 (Drier) and 1 W10896689 (Lok) and 2 W11506621 (Lok)s and 1 W10896678 (Lok) and 2 W10896677 (Lok)s and 1 W11504415 (Lok)

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Irondequoit, NY 14617

Evan

Job Details: 09/29/2021

"Unit is still in drain lock out mode drain pump in continually runs. Called techline. Techline agent recommended replacement of control. Ordering control SR: 7731870932; ordrng 1 W11519742 (Control), dspstn on spec-tagged invntry: 1 W11394572 DOOR LATCH"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS01

Near Rochester, NY 14612

Dave L

Job Details: 09/29/2021

Removed debris from defrost line that was causing water to leak onto the floor.

We serviced a

MAYTAG RANGE

Model MGR6600FZ2

Near Webster, NY 14580

James

Job Details: 09/29/2021

Replaced regulator and inspected.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS3

Near Rochester, NY 14612

Dave L

Job Details: 09/29/2021

S22916 replaced upper tracks that had separated ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEM4

Near Webster, NY 14580

James

Job Details: 09/29/2021

Ui blank until button is held down. Control has failed. Need part. Warranty SC from last visit and parts at cost. ; ordrng 1 WPW10312695 (Control) and 1 Sh15

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS5

Near Fairport, NY 14450

Dave F

Job Details: 09/29/2021

Replaced ice maker on unit. Cycled ice maker. Ice maker cycled. Filled with water. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHVO

Near Rochester, NY 14615

Dave L

Job Details: 09/29/2021

"Dishes are not getting clean. Ran unit with clear door to inspect operation. Middle and lower spray arms will not turn and will need to be replaced. Ordering spray arms. ; ordrng 1 W10837249 (Lower spray arm) and 1 WPW10498900 (Middle spray arm), dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Rochester, NY 14626

Evan

Job Details: 09/29/2021

Unit will not respond to commands on UI. Cannot get UI to turn on. Confirmed 120v at control. Control is failing to send power to rest of machine. Ordering control ; ordrng 1 W11525997 (Control)

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW3

Near Rochester, NY 14626

Evan

Job Details: 09/29/2021

Unit will tumbled. Confirmed voltage at motor connector.Ordering motor and blower wheel ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near West Henrietta, NY 14586

Evan

Job Details: 09/29/2021

"Customer stated that unit was experiencing same issue as before unit is leaking and overflowing out of top of machine. Parts thats have been previously replaced are control, pressure hose and water valve. Called techline to document issue. Spoke with techline agent and explained issue Issue has been ongoing since April. Techline agent is deeming unit unrepairable due to ongoing issue and parts that have been replaced. Advised customer to contact customer service and reference file number. SR: 7731116147"

We serviced a

WHIRLPOOL OVEN

Model WGG745S0FS02

Near Williamson, NY 14589

James

Job Details: 09/29/2021

"Upper broiler and lower bake not igniting. Replaced igniters and tested. Lower bake functions properly. Upper broiler clicks at valve but not releasing Gas. Need valve WPW10546238. Quoted 200.00 parts and difference in labor. No charge for 2nd igniter due to misdiagnosis; dspstn on spec-tagged invntry: 1 12400035 IGNITOR , used 1 12400035 (Igniter), and 1 Sh15 from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Walworth, NY 14568

James

Job Details: 09/29/2021

Ff section too warm. Defrosted evap and relocated thermistor. Fans and thermistors passed. Doors are sealing. Customer is to monitor. If problem persists replace control WPW10675033 Build Up On EvaporatorS-Code to cover Labor only: S16360

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM00

Near Macedon, NY 14502

Dave F

Job Details: 09/29/2021

"Customer complaint unit constantly tripping breaker. Unit was plugged into an extension cord to an outlet on a 15amp breaker on arrival. Plugged unit into outlet on 20amp arc-fault breaker behind unit to test. Turned unit off and back on to measure amps. Compressor is drawing 1.1 amps. Turned heater on in diagnostics heater is drawing 3.6amps. Ohmed heater, measured 32ohms while hot. Let unit run and it went into defrost on it owns. While in defrost unit tripped breaker without any spike in amperage at wall. Called techline SR 77311870984. While on phone with techline had amp clamp on heater and amp meter in outlet. Ran defrost test in diagnostics. About 2 minutes into test while on phone unit shut off again and could not detect a spike on either meter. Techline said since there is no spike they dont suspect it is the unit and they think it is a power issue. They also referenced service pointer w11525530 .Talked to techline about possible arcing inside the board causing it to trip breaker. Customer is going to call electrician. If problem persists order control W11196400"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Fairport, NY 14450

James

Job Details: 09/29/2021

"Doors and door handles not aligned. Ff section at 50 degrees. Bin missing from rh door. Removed door handles and adjusted door. Door handle studs drilled in wrong location from factory. While testing fan it began pulsating. Need fan, doors, bin and nameplate; ordrng 1 W11518736 (Door) and 1 W11436604 (Door) and 1 W11223753 (Nameplate) and 1 W11224591 (Fan) and 1 W11371716 (Bin)"

We serviced a

KITCHENAID RANGE

Model KDRS505XSS

Near Fairport, NY 14450

Evan

Job Details: 09/29/2021

Customer stated that burners would not light. Reset control on unit and tried burners. Burners are now functioning. Control needed to be reset this was causing issue. Tested all burners. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model MED7230HW1

Near Rochester, NY 14618

Evan

Job Details: 09/29/2021

Customer stating unit will not run due to door switch not being triggered. Hinges are causing door to sit away from frame of machine causing switch not to be triggered. Hinges will need to be replaced. Ordering hinges ; ordrng 2 W11551301 (Hinge)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model URB551WNGZ

Near Canandaigua, NY 14424

Steve

Job Details: 09/29/2021

Sr 7731762767Found the light in the refrigerator was staying on causing warm temps. Adjusted the control board and the light is shutting off now. Called tech line again for alarm going off. The recommended to watch for 24 hours since the light issue has been resolved.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS

Near Rochester, NY 14615

Dave L

Job Details: 09/29/2021

Upper dishwasher rack was binding on door gasket. Adjusted rack to clear seal. Testing ok; dspstn on spec-tagged invntry: 2 WPW10546503 ADJUSTER

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBL4

Near Rochester, NY 14618

Evan

Job Details: 09/29/2021

Customer stating unit experienced thermal event at control. Called safety team to document issue. Included picture of control in job documented issue with safety team Sr: 7731780601

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXL2

Near Palmyra, NY 14522

Dave F

Job Details: 09/29/2021

Replaced door lock and MCU on unit. Tested unit in auto diagnostics. Everything functioning properly. Door unlocked at end of cycle. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM05

Near Rochester, NY 14626

Dave L

Job Details: 09/29/2021

Ice is falling into freezer because the auger has broken the bottom of the bin. RC crisper will not stay on its track preventing use. Ordering iceBin and crisper ; ordrng 1 W10850492 (Ice bin) and 1 W11162443 (Pan)

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW

Near Rochester, NY 14619

Dave L

Job Details: 09/29/2021

"Hot water side ofValve will not open. Verified water supply. Ordering valve ; rqstng P&A on 1 W11220230 (Valve), dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Clifton Springs, NY 14432

Dave F

Job Details: 09/29/2021

Replaced Ui and control. Tested unit in diagnostics. Unit tested good . ; dspstn on spec-tagged invntry: 1 W11319991 CNTRL- ELEC and 1 W11322903 CNTRL- ELEC

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Clifton Springs, NY 14432

Dave F

Job Details: 09/29/2021

Freezer floor had ice build up on it . Drain tube is plugged tried to clear tube . While clearing insulation foam was coming out of it . The drain pan was brand new and has never had water in it . Called techline SR 7731866507 . Unit deem unrepairable due to foamed in drain tube .

We serviced a

WHIRLPOOL FREEZER

Model WRB322DMBM01

Near Rochester, NY 14624

Dave L

Job Details: 09/29/2021

Customer had an event where warm air had caused frosting in the freezer. Issue has gone away. Checked and leveled doors for a better seal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Spencerport, NY 14559

Dave L

Job Details: 09/29/2021

LH door liner has caved in preventing contact with the door switch. Ordering door. ; ordrng 1 W11435353 (Door LH stainless)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Canandaigua, NY 14424

Steve

Job Details: 09/29/2021

"Found the wash plate stripped. Replaced hub and ordering wash plate. ; rqstng P&A on 1 W10902814 (Wash plate), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR , used 1 W10528947 (Hub) from stock"

We serviced a

KENMORE DRYER

Model 11085872400

Near Penfield, NY 14526

James

Job Details: 09/29/2021

Ui intermittent to turn on. Customer said unit gave 41 error for thermistor. Thermistor had 12k ohms from board. Disconnected all connections from control and reinstalled. Could not replicate problem. If problem persists order 280087. Parts 250Labor 76.40

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Geneva, NY 14456

Steve

Job Details: 09/29/2021

Found the drain Line is at the floor level and the water from washer is siphoning out while filling causing no wash. Showed customer and recommended to repair plumping to get washer working as expected. ; dspstn on spec-tagged invntry: 1 W11307244 LATCH

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Geneva, NY 14456

Steve

Job Details: 09/29/2021

RePlaced shifter for not agitating and wet clothes at the end of cycle. The washer tested good ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

WHIRLPOOL OVEN

Model WFG320M0BS3

Near Geneva, NY 14456

Steve

Job Details: 09/29/2021

Customer is concerned with outer temp on high temp cooks. Calibrated temp -20 degrees for better oven temps.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Irondequoit, NY 14609

James

Job Details: 09/29/2021

Icemaker making grinding noise. Cycled icemaker and found motor binding and icemold filled twice. Need Icemaker; ordrng 1 W11284458 (Icemaker)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Farmington, NY 14425

Dave F

Job Details: 09/29/2021

Freezer section frosted over . Called techline SR 7731864259 . Ohm out thermistor in glass of ice water . 8.7 Ohm at 32 degrees . Tested good . Techline said to replace main control in rear . . Ran test four and 3 way valve is working . Heater works . Defrosted unit . Ordering main control WPW10675033; ordrng 1 WPW10675033 (cntrl-elec)

We serviced a

WHIRLPOOL DRYER

Model MGD6630HW3

Near Victor, NY 14564

Dave F

Job Details: 09/29/2021

Vibrating sounds while machine is running on both heated and air fluff cycles. Found burner funnel was loose inside of back wall where is sits inside of. Made adjustment to burner funnel so it seats tighter inside back wall. Machine no longer vibrating while running. Unit tested good. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHW00

Near Lyons, NY 14489

Steve

Job Details: 09/29/2021

Found right door hinge receiver is broken. Quoted customer for door and customer is going to call the manufacturer for help. Glued the plastic part that broke off back in place and taped it to hopefully keep the door from moving and close or open properly.; rqstng P&A on 1 LW10721540 (Right door white) and 1 Sh15 (Shipping)

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXWH9

Near Pittsford, NY 14534

Steve

Job Details: 09/29/2021

Found the door strike was not fastened to frame but was in the door. Reattached the strike and the door is working as expected.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ5

Near Irondequoit, NY 14609

James

Job Details: 09/29/2021

"Control panel not powering off light bulb causing it to burn out. Left bulb out of microwave. Need pcba, holder, and bulb; ordrng 1 W10210871 (Holder) and 1 W11342846 (Control) and 1 8206232A (Bulb)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Mount Morris, NY 14510

Steve

Job Details: 09/29/2021

"Replaced shifter for not always shifting from agitation to spin. The washer tested good. ; dspstn on spec-tagged invntry: 1 W11307244 LATCH , used 1 WPW10006355 (Shifter) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFT2574DEM00

Near Hamlin, NY 14464

Dave L

Job Details: 09/28/2021

Defrost drain was plugged causing water on the floor. Cleared ice from freezer and cleaned drai. Tube.

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW0

Near Avon, NY 14414

Steve

Job Details: 09/28/2021

"Replaced water valve for water entering washer while not in use. Replaced water hoses for broken hot water line during reinstall. Customer paid for water hoses. ; dspstn on spec-tagged invntry: 1 W11165546 VALVE , used 1 W11165546 (Valve), and 1 8212545rp (Hoses) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJB00

Near Rochester, NY 14612

Dave L

Job Details: 09/28/2021

Sr7731855348 pressurized system with 135 psig. Leak tested evaporator and connecting tubing. Leak tested all exposed joints extensively. Unable to locate source of refrigerant leak. Documented with techline as non-repairable. Whirlpool will reach out to the customer for resolution .; dspstn on spec-tagged invntry: 1 W11506623 COUPLER BR 10.5X8

We serviced a

KITCHENAID DISHWASHER

Model KUDI01TJBT0

Near Rochester, NY 14626

James

Job Details: 09/28/2021

Unit dead. Thermal fuse blown. Bypassed fuse and tested. Unit washing and draining. Can't tell if control overheated and blew fuse. Control nla. Need thermal fuse. ; ordrng 1 8193762 (Thermal fuse)

We serviced a

WHIRLPOOL DRYER

Model MED8630HC2

Near Rochester, NY 14626

James

Job Details: 09/28/2021

"Drum scraping rh side during cycle. Blade loose on drum. Top panel not square to control panel. Unit delivered dented. Drum is egg shaped causing scraping. Customer going to contact dealer for possible replacement. Need two sides and drum to repair. ; ordrng 2 W11315726 (Side)s, rqstng P&A on 1 W10541657 (Drum)"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Rochester, NY 14615

James

Job Details: 09/28/2021

"Frost buildup on back wall of freezer and on rails. No frost along door. No gaps in liner. Raised door ? in. Called techline they said check heater resistance, and thermistor. Wh or p8. 2.8 k ohms from control. ref 7731855760; ordrng 1 WPW10383615 (Thermistor) and 1 W11035836 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBRC36FMS01

Near Spencerport, NY 14559

James

Job Details: 09/28/2021

Ff section fluctuating temps. Freezer at -10. Fan is pulsating causing frost buildup. Need freezer fan motor. ; ordrng 1 W10822580 (Fan motor) and 1 Sh15

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Webster, NY 14580

Evan

Job Details: 09/28/2021

Customer stated that unit would not run wash cycle. Stating that soap pods were not dissolving. Found error code f7e1 stored for no heat. This code is being caused by unit filling and draining but wash motor never running. Wash motor will need to be replaced. Replaced wash motor. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Brockport, NY 14420

James

Job Details: 09/28/2021

F9E1 drain error. Wires pulled off from drain pump. Repaired drain connector and tested. Ran calibration cycle successfully.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Rochester, NY 14613

Evan

Job Details: 09/28/2021

Customer stating unit will not advance cycle just sits on sensing and never progresses. Checked for error codes. Unit displaying code f7e4 and f7e3 for basket engagement and reengagement failure. Called techline to inquire about error codes. Took resistance readings from j10 connector beaten pins 4&6 and 1&6 both readings tested outside of required range. Ordering motor and capacitor per techline SR: 7731855655; ordrng 1 W11026785 (Motor) and 1 W11395618 (Capacitor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Fairport, NY 14450

Dave F

Job Details: 09/28/2021

"Neither section of unit is cooling. Compressor is running. Drawing around 2 amps while running. Ran test 4 in diagnostics. 3way valve is working. 17.4psi low side. Tapped high side and ran test 4. When RC evap is running high side is around 180psi. When FC evap is running pressure on high side was near 280psi. Called techline SR 7731860190. Techline said the issue is a restriction in the drier. Techline said to order the compressor, drier, 3way valve and the lokring fittings. Ordering those parts. ; ordrng 1 WPW10143759 (dryer) and 1 W10874835 (valve) and 1 W10832994 (compressor) and 2 W10913906 (coupler)s and 2 W10896689 (coupler)s and 2 W10896677 (coupler)s and 2 W10896678 (coupler)s and 2 W11506621 (Coupler)s and 2 W11506623 (Coupler)s"

We serviced a

WHIRLPOOL MICROWAVE

Model UMV1160CW08

Near Rochester, NY 14623

Steve

Job Details: 09/28/2021

Found heater relay error. F1e1 error code. Ordering control; ordrng 1 W10892389 (Control)

We serviced a

WHIRLPOOL DRYER

Model MED6230RHW

Near Fairport, NY 14450

Steve

Job Details: 09/28/2021

Found a baffle screw was loose no it was hitting side of cabinet on rotation. Removed and refastened screw and dryer tests good. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS01

Near Fairport, NY 14450

Steve

Job Details: 09/28/2021

Replaced broil element for blown element. The element tested good.?; used 1 Sh15 (Shipping) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Rochester, NY 14618

Dave F

Job Details: 09/28/2021

Installed new tub transferring all components from old tub. Hooked unit back up. Ran in auto diagnostics twice. No leaks. Everything is working as expected. Heater is working.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Rochester, NY 14626

Dave L

Job Details: 09/28/2021

Replaced inner and outer door with hinge due to door sagging. Unit tested ok

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Brighton, NY 14620

Evan

Job Details: 09/27/2021

Customer stating that unit is failing to operate stove or burners. Found that unit is not receiving full 240v needed to operate. Checked voltage at outlet unit it

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Rochester, NY 14605

Evan

Job Details: 09/27/2021

Customer stated unit was not heating. Found thermal cut off tested open. Replaced cut off. Tested unit. Unit tested good ; used 1 279816 (Thermal cut off) from stock

We serviced a

MAYTAG MICROWAVE

Model MMV1175JZ0

Near Hilton, NY 14468

Dave L

Job Details: 09/27/2021

"Found damaged triac on control. Quoted for control. Customer declined repair. Will let us know if they want to proceed ; rqstng P&A on 1 W11391714 (Control) and 1 Sh (Sh), dspstn on spec-tagged invntry: 1 8206232A BULB"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HB5I

Near Hamlin, NY 14464

Dave L

Job Details: 09/27/2021

"Light is not functioning due to a shorted triac on the control. Ordering control. ; ordrng 1 W11342846 (Control), dspstn on spec-tagged invntry: 1 8206232A BULB"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWB02

Near Brockport, NY 14420

Dave L

Job Details: 09/27/2021

Spoke to customer and pre ordered fan motor; ordrng 1 W11024089 (Fan)

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Spencerport, NY 14559

Dave L

Job Details: 09/27/2021

Canceled at door. No reschedule

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW

Near Spencerport, NY 14559

Dave L

Job Details: 09/27/2021

"Sr7731843099 after replacing sensor, tube and control. Unit displaying motor control and acu fault. Documented with techline. Ordering acu and harness ; ordrng 1 W11334214 (Control) and 1 W11132207 (Harness)"

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW2

Near Avon, NY 14414

Steve

Job Details: 09/27/2021

Ordering cam and wiring harness for cam wearing. ; ordrng 1 W10721967 (Cam) and 1 W11233718 (Harness)

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Irondequoit, NY 14617

Evan

Job Details: 09/27/2021

Customer stated that would not start cycle and was flashing each time cycle was selected. Found broken wire at drain pump causing issue. Unit could not advance due to failing to drain. Repaired wire and tested unit. Unit drained and it should. Unit tested good ; dspstn on spec-tagged invntry: 1 W11394572 DOOR LATCH

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Rochester, NY 14624

Steve

Job Details: 09/27/2021

Found the control lock option was on causing no operation. Unlocked and showed customer. The dishwasher tests good

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Rochester, NY 14606

Steve

Job Details: 09/27/2021

Sr# 7731843836 Customer is stating that the steam from the dishwasher is causing the laminate floor to squeak from the dishwasher to five feet away from dishwasher. tested dishwasher in diagnostics and it did not leak at all. No error codes. Called manufacturer tech line to document.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Rochester, NY 14612

Dave L

Job Details: 09/27/2021

Middle rack was making contact with door gasket and pulling it away from the tub. Adjusted rack until it cleared gasket. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SKZ0

Near Rochester, NY 14622

Evan

Job Details: 09/27/2021

Customer stated that unit was flashing f8e4 code for float switch open. Discovered that float switch assembly was being triggered by foam from kick panel. Adjusted kick panel and tested unit. Unit tested good

We serviced a

WHIRLPOOL COOKTOP

Model KCED606GSS01

Near Webster, NY 14580

Evan

Job Details: 09/27/2021

Customer is stating that cooktop has chipped and customer is cutting finger on edge. Customer is also very adamant about kitchen aid adding a rubber molding along the edge of unit of ensure issue will not happen again. Tech explained to customer that part tech is ordering will be he same as part that was there before. Ordering cooktop ; ordrng 1 W11051487 (Cooktop)

We serviced a

WHIRLPOOL RANGE

Model WEE730H0DS0

Near Webster, NY 14580

Evan

Job Details: 09/27/2021

Replacing cooling fan due to fan operating at a low speed causing oven not to cool. Replaced fan. Ran preheat to 350. Unit tested good ; used 1 W11107275 (Cooling fan) from stock

We serviced a

MAYTAG DRYER

Model MED61000XW0

Near Rochester, NY 14615

Steve

Job Details: 09/27/2021

Found the cut off to element was open. Ordering cutoff. ; ordrng 1 280148 (Cutoff) and 1 Sh15 (Shipping)

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GWH0

Near Irondequoit, NY 14617

Steve

Job Details: 09/27/2021

"Replaced both upper rack adjuster for broken tabs ands falling rack. The dishwasher tests good ; dspstn on spec-tagged invntry: 1 WPW10546503 ADJUSTER , used 1 WPW10546503 (Adjuster) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Webster, NY 14580

James

Job Details: 09/27/2021

Replaced vent fan and heater. Tested diagnostics cycle successfully. If problem persists replace control; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM01

Near Ontario, NY 14519

James

Job Details: 09/27/2021

Replaced all LEDs and verified operation.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Williamson, NY 14589

James

Job Details: 09/27/2021

Water slow to dispense. Icemaker not cycling. Tested water valve to icemaker and cycled manually. Adjusted piercing valve in basement and verified water pressure. Ordering icemaker. If icemaker begins cycle the. Part is not needed. SC paid on range. ; ordrng 1 W10882923 (Icemaker)

We serviced a

WHIRLPOOL RANGE

Model WGE555S0BS02

Near Webster, NY 14580

James

Job Details: 09/27/2021

Replaced rf infinite switch and tested. One year warranty on repair.

We serviced a

KENMORE REFRIGERATOR

Model 106.74262402

Near Rochester, NY 14605

Steve

Job Details: 09/27/2021

"Found the defrost drain was plugged. Removed ice from,drain and cleared ice from freezer. There was a gap at the fresh food section door causing frost accumulation in freezer and plugged warm air returns, removed ice from warm air returns and attempted to adjust door but it is sagging to much. Customer put some tape on door to seal it and prevent warm air entering refigerator"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW00

Near Webster, NY 14580

James

Job Details: 09/27/2021

Replaced all hinges and sealed freezer liner with silicone. Doors self closing and sealing tight.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Penfield, NY 14526

Evan

Job Details: 09/27/2021

Replacing wash motor due to unit leaking from original wash motor at diverter. Replaced wash motor. Ran multiple cycles to confirm function. Unit tested good

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Rochester, NY 14625

Evan

Job Details: 09/27/2021

Customer stating lid has cracked again. Unit has had 3 lids installed on machine since April. Lid is continually cracking is same spot. Tech is also going to replace hinge and hinge pins in addition to lid. Order parts ; ordrng 1 W11256781 (Lid) and 1 W11401116 (Hinge) and 1 W11399226 (Hinge) and 1 WP8563965 (Hinge pin) and 1 WP8563965 (Hinge Pin)

We serviced a

WHIRLPOOL OVEN

Model WFE361LVB0

Near Webster, NY 14580

James

Job Details: 09/27/2021

Replaced lf infinite switch and tested. Unit functions properly. One year warranty on repair

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Rochester, NY 14606

Steve

Job Details: 09/27/2021

Customer cancelled. No service needed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Penfield, NY 14526

Dave F

Job Details: 09/27/2021

Drain tube not draining found drain pan frozen . Cleared drain it is slow to drain down . Found the rubber grommet between liner and tube is collapsed. Called techline SR 7731845546 nothing we can do to fix it . Techline said either customer will be contacted or we will be about next steps . Added extra holes to help with draining .

We serviced a

MAYTAG DRYER

Model MGDB400VQ0

Near Rochester, NY 14616

Dave L

Job Details: 09/27/2021

"Unit is not staying lit/smells like gas. Found that the gas valve has failed. Glued rear drum seal back on and cleaned cabinet. Ordering burner assembly. ; ordrng 1 WP8557891 (Burner assembly), dspstn on spec-tagged invntry: 1 WP3390719 FUSE-THERMAL , used 1 Sh (Sh) from stock"

We serviced a

WHIRLPOOL OVEN

Model WOD93EC0AS00

Near Hilton, NY 14468

Dave L

Job Details: 09/27/2021

Verified control failure with tech line. Broil element failed ohms tests and will not heat completely. Ordering element. ; ordrng 1 WPW10260252 (Broil element)