Service History 183 - Appliance Tec

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14610

Evan

Job Details: 04/02/2021

Customer stating that unit would not spin out correctly and items were sopping wet at the end of cycle. Checked for error codes. Unit displaying code F0E5 for off-balance load. Tested unit in manual test mode and high spin to confirm function. Unit is spinning as it should spoke with customer about previous load that was run when experiencing issue. Customer stated load was set of sheets and would not spin out. Spoke with Customer about proper loading and cycle selection. Unit itself is working as designed

We serviced a

WHIRLPOOL WASHER

Model WFW9150WW00

Near Rochester, NY 14626

James

Job Details: 04/02/2021

Q1 n. Q2 n. Q3 n. Installed lock and unit began beeping and giving thermistor error. Found thermistor disconnected. Reconnected and retested. Unit functions properly. Removed lock and reinstalled old lock and unit ran spin cycle. Refund for part not needed.

We serviced a

MAYTAG RANGE

Model MGR6600FZ1

Near Webster, NY 14580

Tanner

Job Details: 04/02/2021

Q1 I Q2 no Q3 no.Complaint of lower drawer falling off track. Reinstalled lower drawer. When slotted correctly drawe is not falling off track.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14611

Tanner

Job Details: 04/02/2021

Q1 no Q2 no Q3 no Complaint of unit filling then doing nothing.Following stored errors:NoneRan autodiagnostic. Hot water and cold water valves not open all the way. Opened valves. Unit completed wash cycle without issue. Started wash cycle and unit moved past fill and into wash cycle. Long fill or improper fill temp will cause sensors to stop wash cycle. Hot water was cloaed and cold was not open all the way at start of service call

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14620

Tanner

Job Details: 04/02/2021

Q1 no Q2 no Q3 noReplaced Thermal cut off. Recorded the following peak and low exhaust temps:155.6121.3158.8118.2Unit testing.; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ02

Near Rochester, NY 14623

Dave F

Job Details: 04/02/2021

Customer is hearing the unit going into defrost and was thinking the unit was leaking because they could hear running water . Water is going into drain pan . Unit tested good .

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Rochester, NY 14606

Tanner

Job Details: 04/02/2021

Q1 no Q2 no Q3 noNoise during spin. Following stored errors:F0E5Ran autodiagnostic and unit operating properly. Customer started a wash and customer is dosing detergent and loading properly. Customer states occurs on every wash. Ordering new ACU per open service pointer on this unit.; rqstng P&A on 1 W11322903 (ACU)

We serviced a

WHIRLPOOL WASHER

Model WTW2000HW0

Near Rochester, NY 14609

Evan

Job Details: 04/02/2021

Customer stating that unit is not spinning out correctly and cannot spin out load whatsoever. Ran test cycle on unit with small load inside discovered that wash basket is triggering safety switch causing unit not to spin. Basket is hanging too low causing contact with Killswitch. Ordering suspension; ordrng 1 W10882240 (SUSPENSION )

We serviced a

WHIRLPOOL WASHER

Model WFC8090GX

Near Nunda, NY 14517

Dave F

Job Details: 04/02/2021

Replaced lid . Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVS2

Near Canandaigua, NY 14424

Steve

Job Details: 03/30/2021

Found the user interface had stuck key. Removed power and cleaned ribbon. The user interface is working now. If problem persists it will need ui. Quoted customer ; rqstng P&A on 1 WPW10459139 (Console) and 1 Shipping (Shipping)

We serviced a

WHIRLPOOL WASHER

Model WFW70HEBW1

Near Rochester, NY 14606

Tanner

Job Details: 03/30/2021

Custer not home

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS00

Near Webster, NY 14580

James

Job Details: 03/30/2021

Q1 n. Q2 n. Q3 n. Replaced controls and problem remains. Called techline and they said wire harness is shorted. They recommend replacing door and harness. Sr 7730369060; rqstng P&A on 1 W10815671 (Door) and 1 W11170612 (Harness)

We serviced a

JENN AIR RANGE

Model JES9900BAB

Near Rochester, NY 14625

James

Job Details: 03/30/2021

"Q1 n. Q2 n. Q3 n. Unit not allowing cycle to start. Found ribbon cable separating. Need control panel; ordrng 1 WPW10206067 (Panel), used 1 Sh15 from stock"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Webster, NY 14580

James

Job Details: 03/30/2021

Q1 n. Q2 n. Q3 n. Replaced gearcase and slider. Ran calibration and rapid wash. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11455453 GEARCASE

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Rochester, NY 14609

Evan

Job Details: 03/30/2021

Replacing lid lock due to unit failing to run cycle and displaying f5e1 for lid lock failure. Replaced lock. Tested unit. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model MEDB835DW4

Near Rochester, NY 14605

Evan

Job Details: 03/30/2021

Customer stated that unit was producing noise while in use. Discovered that idler pulley was causing issue due to interior hole on pulley wearing out causing pulley to run loosely. Replaced pulley and cleaned other rollers as well. Tested unit. Unit tested good.; used 1 279640 (PULLEY-IDLER) from stock

We serviced a

MAYTAG WASHER

Model LAT8424AAE

Near Rochester, NY 14610

Evan

Job Details: 03/30/2021

Replacing lid switch due to unit failing to fill. Replaced lid switch. Tested unit. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KUDE70FXSS3

Near Rochester, NY 14618

Evan

Job Details: 03/30/2021

Reinstalled kick panel due to panel popping off after last repair. Repositioned dishwasher. Installed panel. Tested to ensure issue would not happen again. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Rochester, NY 14618

Evan

Job Details: 03/30/2021

Customer stated that upper rack was not closing properly causing issue. Removed upper rack to inspect discovered adjuster was making contact with door gasket. Made adjustment at adjuster and also on upper rack. Reinstalled and tested unit. After leaving customer was concerned that rack was still experiencing issue technician had not left house yet. Inspected rack but could not replicate issue. Unit testing good for technician. Customer to report if issue persists

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Webster, NY 14580

Evan

Job Details: 03/30/2021

Replacing door due to water line continually freezing fill line to ice maker causing ice maker not to operate. Replaced door. Heated gasket to ensure gasket was sealing properly. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXR2

Near Fairport, NY 14450

Evan

Job Details: 03/30/2021

Customer stated that unit was failing to operate. Checked for error codes. Discovered code f9e1 for long drain. Removed drain pump filter cans discovered that filter was clogged with debris. Cleaned and cleared filter and tested unit. Unit now draining as it should. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS00

Near Penfield, NY 14526

Evan

Job Details: 03/30/2021

Replacing upper LED harness and LED lights inside icemaker due to cabinet lights not powering on when opening door. Replaced icemaker light and harness but unit was still experiencing same issue discovered that icemaker light was not replaced is causing issue bypassed light for time being so that lights are now functional ordering other icemaker light; ordrng 1 W11462342 (ICE MAKER LIGHT )

We serviced a

WHIRLPOOL WASHER

Model WFW70HEBW1

Near Rochester, NY 14606

Tanner

Job Details: 03/30/2021

Custer not home

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Rochester, NY 14621

Tanner

Job Details: 03/30/2021

"Q1 no Q2 no Q3 noIntermittent operation. Sometimes starts without issue other times UI does not respond at all. Following stored errors:F0E4 spin limited by water tempF5E1 lid lock errorF5E2 lid switch errorF2E1 stuck keyCleared errors. Could not complete diagnostic cycle due to F5E1 error. Unit locks but cannot tell that lid is shut. Front piece of lid is loose. Door catch may not be within proximity of lid sensor causing unit not complete cycle. Unit also pauses itself during diagnostic tests. Likely due to stuck start key. Ordering UI, Lid, and door lock; rqstng P&A on 1 W11135391 (UI) and 1 W11259006 (Lid) and 1 W10810403 (Lid lock)"

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Rochester, NY 14606

Tanner

Job Details: 03/30/2021

Q1 no Q2 no Q3 noComplaint of noise during use. Customer provided video and unit grinding during agitation. Following stored errors:F0E3 overload errorF2E1 stuck key Ran autodiagnostic and could not reproduce customer complaint however bearing rubbing noise is heard during spin. Customer video sounds of metal on metal grinding noise during agitation. Ordering new gearcase.; rqstng P&A on 1 W11455453 (Gearcase) and 1 W10734521 (Slider)

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Rochester, NY 14606

Tanner

Job Details: 03/30/2021

Q1 no Q2 no Q3 noComplaint of no drain.Following stored errors:F6E4 float switch open.Ran autodiagnostic cycle and unit would not run. Actuated float switch. Switch clicking. Reran diagnostic and unit filled. Completed diagnostic including complete drain.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14621

Tanner

Job Details: 03/30/2021

Complaint of broken lid lock. Locked visibly damaged and broken. Replaced lid lock assembly. Tested unit via diagnostic and tested good.; used 1 W11307244 (LATCH) from stock

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Rochester, NY 14621

Tanner

Job Details: 03/30/2021

Q1 no Q2 no Q3 noComplaint of upper rack falling. Inspected and tub wheels are broken or missing. Rails are bent from not being supported. Ordering new wheels and rails.; ordrng 4 WP8575897 (Wheel assembly)s and 2 WP3385089 (Rails)s

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Rochester, NY 14621

Tanner

Job Details: 03/30/2021

Replaced lid. Tested unit and unit tested good.

We serviced a

WHIRLPOOL DRYER

Model WGD92HEFW0

Near Webster, NY 14580

Tanner

Job Details: 03/30/2021

"Q1 no Q2 no Q3 noComplaint of noise from dryer. Dissassembled unit. Found seized idler pulley and one sticking roller support. Replaced pulley and right rear and right front rollers. Tested unit through entire auto dry cycle and unit tested good.; used 1 279640 (Pulley idler), and 1 349241T (ROLLER-SUPPORT 2PK) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF518SAFM0

Near Canandaigua, NY 14424

Steve

Job Details: 03/30/2021

Sr# 7730369184Customer states the dishwasher turns on and off towards end of wash cycle and beginning of rinse cycle. Called tech line and found the dishwasher is trying to heat water to certain temperature before finishing cycles. The dishwasher is working as expected.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS00

Near Fairport, NY 14450

Steve

Job Details: 03/30/2021

Replaced led light in freezer sidewall on left for shorted led causing no light in freezer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Pittsford, NY 14534

Steve

Job Details: 03/30/2021

Sr#7730371748Tested temps in fresh food section. Top right was 38 top left was 36. Middle shelf was 34. Moved top shelfs down one notch as per tech line instruction to give cold air coming in some room to mix with warm air. Moved food product away from back wall that may be restricting air flow.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Fairport, NY 14450

James

Job Details: 03/30/2021

"Q1 n. Q2 n. Q3 n. Unit not washing. 118v to pump at 8ohm. Need pump. ; rqstng P&A on 1 W11085683 (Pump estimate only), ordrng 1 Sh15"

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958DEM00

Near Penfield, NY 14526

Steve

Job Details: 03/30/2021

Replaced ice maker for not calling for water. The ice maker tested good. ; used 1 Shipping (Shipping) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE204ESS3

Near Fairport, NY 14450

Steve

Job Details: 03/30/2021

Found wash pump not pushing water. The dishwasher need a new wash pump. Quoted for pump; rqstng P&A on 1 WPW10605058 (Pump motor)

We serviced a

KITCHENAID 50#IM 18' FS

Model KUID308ESS1

Near Penfield, NY 14526

Steve

Job Details: 03/30/2021

Replaced ice bin Thermistor for over filling. The customer is going to monitor.

We serviced a

MAYTAG DISHWASHER

Model MDB8979SEZ0

Near Rush, NY 14543

Dave F

Job Details: 03/30/2021

Heater was warped . Installed new heater from stock W10703867. Tested unit in diagnostics. Unit tested good .

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Rochester, NY 14624

Dave F

Job Details: 03/30/2021

Freezer LED light is out . Found loose connection at the LED . Re wired connections to light unit tested good . Unit may have been shutting off due to LED light shorting . Unit tested good .

We serviced a

MAYTAG WASHER

Model MHW6000XW2

Near North Chili, NY 14514

Dave F

Job Details: 03/30/2021

Replaced CCU on unit . Part is a factory certified part from whirlpool but part was bought at partsDr.com part is not covered under ATEC WARRANTY just the labor . . Tested unit in diagnostics. Unit tested good . Ran regular cycle . Unit tested good . Labor amount needs to come from the part cost and then refund the last remaining amount .

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Rochester, NY 14624

Dave F

Job Details: 03/30/2021

Replaced drain pump due to not draining every time . Unit tested good .

We serviced a

WHIRLPOOL DISHWASHER

Model MDB6601AWW

Near Rochester, NY 14623

Dave F

Job Details: 03/30/2021

Replaced door latch . Tested unit . Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Hilton, NY 14468

Dave L

Job Details: 03/30/2021

"Unit is leaking intermittently. Found below abrasion. Also found evidence of a dispenser leak quoted for bellow, dispenser, and acu per service pointers. Customer will let us know when they make a decision. ; rqstng P&A on 1 W11314648 (Bellow) and 1 W11322903 (Acu) and 1 W11465532 (Dispenser)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFG00

Near Rochester, NY 14623

Dave F

Job Details: 03/30/2021

Refrigerator has small smell . Unit is working as expected. There may be a item inside the refrigerator that is causing the smell . Customer can clean and try to see if smell goes away . Unit tested good .

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Hilton, NY 14468

Dave L

Job Details: 03/30/2021

Replaced sump and harness due to unit not washing. Unit tested ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Macedon, NY 14502

Steve

Job Details: 03/30/2021

Found freezer led was shorted causing no lights in ff. Removed and jumped led and now the leds in fresh food section are working. Customer agreed to leave freezer led jumped.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Hilton, NY 14468

Dave L

Job Details: 03/30/2021

Replaced drain motor due to unit not draining. Unit tested good

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Rochester, NY 14612

Dave L

Job Details: 03/30/2021

Customer concerned with unit stopping after 30 min and leaving dishes dirty. Ran diagnostics. Found an open float switch error. Checked float switch and float assembly. Let diagnostics complete to recalibrate OWI sensor. Customer is going to run a full cycle to verify repair.

We serviced a

MAYTAG MICROWAVE

Model MMV1175JZ0

Near Rochester, NY 14612

Dave L

Job Details: 03/30/2021

Customer concerned with a noise during operation. The noise was described as an electrical arcing noise. Uninstalled unit and inspected components and wiring for arcing. Did not find anything of concern. Unable to recreate noise while in the home. Cabinet area near door switches was not perfectly square. Adjusted panel so that the door engages switch cams better. Customer to monitor.

We serviced a

MAYTAG WASHER

Model LAT8035AAE

Near Rochester, NY 14617

Dave L

Job Details: 03/30/2021

Customer is concerned with the unit vibrating and moving out of place during use. Removed front to inspect springs and snubber pad. Did not see anywhere on either the springs or the pads. Put a load of towels in to check operation. Found the unit was vibrating out of place due to feet slipping on the tile floor. Found front right foot locking nut disengaged from cabinet. Locked foot into place and retested. Unit tested good. If issue persists consider replacing WP210684 foot rubber

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ3

Near Rochester, NY 14617

Dave L

Job Details: 03/30/2021

The light try again the main control is shorted causing the light to remain on at all. Quoted $358.44 for repair. Customer declined to proceeded with the repair. ; dspstn on spec-tagged invntry: 1 8206232A BULB

We serviced a

WHIRLPOOL WASHER

Model WFW9400SW03

Near Rochester, NY 14617

Dave L

Job Details: 03/30/2021

Replaced torn bellows gasket. Tested unit for leaks. Tested ok ; dspstn on spec-tagged invntry: 1 WP8182119 BELLOW

We serviced a

MAYTAG MICROWAVE

Model MMV4206FZ2

Near Fairport, NY 14450

Dave F

Job Details: 03/30/2021

Replaced door interlock and tested unit . Unit tested good . ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Fairport, NY 14450

Dave F

Job Details: 03/30/2021

Replaced water tube . Tested water . Unit is no longer leaking no.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM02

Near Rochester, NY 14611

James

Job Details: 03/30/2021

Q1 n. Q2 n. Q3 n. Unit intermittent to make ice. Bail arm fell off icemaker and fill tube frozen. Corrected icemaker and removed ice. Adjusted fill time due to low water pressure. Customer is to monitor.

We serviced a

WHIRLPOOL WASHER

Model WFW9150WW00

Near Rochester, NY 14626

James

Job Details: 03/30/2021

"Q1 n. Q2 n. Q3 n. Unit not unlocking. Unlocked manually and door not locking now 103ohms through lock,spec is 300. Need lock. ; ordrng 1 WPW10253483 (Lock) and 1 Sh15"

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BS0

Near Rochester, NY 14607

James

Job Details: 03/30/2021

"Q1 n. Q2 n. Q3 n. Unit not heating due to failed igniter. Replaced igniter and preheated oven; used 1 12400035 (IGNITOR), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HW05

Near Macedon, NY 14502

Steve

Job Details: 03/30/2021

Found exhaust fan not starting. Ordering fan; ordrng 1 W11441128 (Fan)

We serviced a

MAYTAG DRYER

Model MGD8630HW1

Near Spencerport, NY 14559

Dave L

Job Details: 03/30/2021

Customer still having an issue with the moisture sensors. E3 F5 error stored in diagnostics. Front sensor bars were changed but the sensor harness was never addressed. Ordering rear sensor assembly and sensor harnesses. Ordering for Mr.; ordrng 2 WPW10298258 (Harness)s and 1 W10677270 (Bulkhead sensor) and 1 WP8577274 (Thermistor) and 1 W11310045 (Harness)

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Rochester, NY 14606

Tanner

Job Details: 03/30/2021

We serviced a

MAYTAG WASHER

Model MVWC350ALWA0

Near Webster, NY 14580

Tanner

Job Details: 03/27/2021

Q1 no Q2 no Q3 noComplaint of knocking amd banging during spin. Following stored:F2E1 stuck keyRan autodiagnostic and tested good. Ran high spin both empty and with a load of towels and tested good. Customer was washing a quilt with a load of towels when this issue presented. Too large a load for unit to balance. Made customer aware of load options intended for bulkier loads.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ00

Near Rochester, NY 14625

James

Job Details: 03/27/2021

Q1 n. Q2 n. Q3 n. Replaced bail arm and icemaker cycled with door closed.

We serviced a

KITCHENAID REFRIGERATOR

Model KDDA27TRS00

Near Webster, NY 14580

James

Job Details: 03/27/2021

Q1 n. Q2 n. Q3 n. Unit not staying on. Relay clicking on and off if you hit control board it will power on. Need board. 2252184 is nla.

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Webster, NY 14580

James

Job Details: 03/27/2021

"Q1 n. Q2 n. Q3 n. Attempted to remove broken bolt. Bolt extractor broken off into bearing shaft. Need tub assembly. ; rqstng P&A on 1 W10901175 (Tub), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Brighton, NY 14610

James

Job Details: 03/27/2021

Q1 n. Q2 n. Q3 n. Removed dryer and replaced acu and pressure switch. Checked pressure hose and line filter. Tested drain and spin twice. Unit functions properly.

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Rochester, NY 14606

James

Job Details: 03/27/2021

"Q1 n. Q2 n. Q3 n. Unit not starting. Found thermal fuse blown and heater shorted to case. ; ordrng 1 WP3387747 (Element) and 1 3392519 (Fuse), used 1 Sh15 from stock"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FH02

Near Irondequoit, NY 14617

James

Job Details: 03/27/2021

Q1 n. Q2 n. Q3 n. Replaced valve and checked for leaks. Checked all burners and both ovens.

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Geneseo, NY 14454

Steve

Job Details: 03/27/2021

Replaced dispenser for leaking. The washer tests good. ; dspstn on spec-tagged invntry: 1 W11465533 DISPENSER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ08

Near West Henrietta, NY 14586

Steve

Job Details: 03/27/2021

Replaced ice maker water fill tube that was frozen. Removed ice from ice maker fill tray.

We serviced a

AMANA MICROWAVE

Model AMV2307PFS2

Near Rochester, NY 14609

Steve

Job Details: 03/27/2021

Sr# 7730360209Tested microwave with a cup of water and then a coffe cup of water and it worked as designed multiple times with no sparking. Called tech line to document.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Rochester, NY 14618

Steve

Job Details: 03/27/2021

Replaced door gasket for leaking. Took pics of floor directly in front of dishwasher that was cupped. Tested dishwasher and it did not leak. ; used 1 W11177741 (Gasket) from stock

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519FW1

Near Macedon, NY 14502

Steve

Job Details: 03/27/2021

Ordering humidity sensor for failing sensor. ; ordrng 1 W11381423 (Sensor)

We serviced a

GE DRYER

Model GTD45EASJ2WS

Near Rochester, NY 14621

Steve

Job Details: 03/27/2021

Ordering light bulb for blown bulb. Ordering latch for broken latch. ; rqstng P&A on 1 WE05X20431 (Lamp) and 1 WE01X25316 (Latch)

We serviced a

WHIRLPOOL FREEZER

Model WRF560SEYM05

Near Canandaigua, NY 14424

Steve

Job Details: 03/27/2021

Found bail arm fell of ice maker. Bent rod and reinstalled. Removed duck bill for plugged defrost drain that was causing water on floor.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Canandaigua, NY 14424

Steve

Job Details: 03/27/2021

Found ui in pantry door was shorted and door harness damaged. Removed power to pantry door for randomly loosing power to refigerator ; ordrng 1 W10815669 (Pantry door left ss) and 1 WPW10769076 (Pantry ui)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT104TFDW00

Near Rochester, NY 14621

Dave L

Job Details: 03/27/2021

"Replaced the evaporator and compressor due to poor cooling. Unit tested good after repair ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE 1 W10897195 COUPLER AL 8X8 , 1 W10896689 COUPLER BR 5X4 , 1 W10896690 COUPLER , 1 W10898074 SEALANT , and 1 W10913906 VALVE 1/4"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Avon, NY 14414

Dave F

Job Details: 03/27/2021

"replaced wash sump . Unit is not longer leaking and tested good in diagnostics. If any other issues arrive order W10884490 , WPW10340542 , WPW10448645 , WPW10340745 , W11177741"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Farmington, NY 14425

Dave F

Job Details: 03/27/2021

Replaced bake and broil harness .replaced Dsi board . Tested unit . Tested good . If problem persists call techline .

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Canandaigua, NY 14424

Dave F

Job Details: 03/27/2021

Fresh food thermistor is out of range . Replaced thermistor with W10383615 foil taped and zip tied . If problem persists order W11259417 air tower and evap cover W11395558 . Unit tested good . ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Fairport, NY 14450

Dave F

Job Details: 03/27/2021

replaced timer . Leveled right front leg down . Tested unit . Tested good .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Macedon, NY 14502

Dave F

Job Details: 03/27/2021

Door was sagging and hitting liner not allowing door to close . Adjusted hinge . Unit now shuts as expected.

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HZ1

Near Fairport, NY 14450

Dave F

Job Details: 03/27/2021

Replaced console for time issues and freezing . Tested unit . Tested good . If problem persists call techline.; dspstn on spec-tagged invntry: 1 W11295845 CONTROL-PANEL

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Rochester, NY 14610

Tanner

Job Details: 03/27/2021

Q1 no Q2 no Q3 noComplaint of objects stuck under drum. Dissassembled unit and found dime between wash plate and wash basket. No other debris found. No stored errors. Ran autodiagnostic and noise heard during drain. Unit drains properly but drain is noise. Swept sump with finger. Ran drain without hose attached. Unable to remove debris from sump. Ordering new drain pump.; ordrng 1 W11396717 (Drain pump)

We serviced a

WHIRLPOOL DRYER

Model WGD5000DW3

Near Walworth, NY 14568

Tanner

Job Details: 03/27/2021

Service covered under 99932.Complaint of timer not advancing during timed dry. Examimed timer and timer is hot to touch. Timer motor never spins regardless of timer position. Timer motor has failed. Needs new timer. Customer declined repair.

We serviced a

MAYTAG DRYER

Model MGD5500FW0

Near Rochester, NY 14618

Tanner

Job Details: 03/27/2021

Q1 no Q2 no Q3 noComplaint of auto dry not drying garments. Following stored errors:F4E3 restricted air flowF1E1 Generic CCU errorRan unit on timed dry and confirmed unit tumbles and heats. Confirmee ACU receiving 120 VAC. Vent tested unit and teted poorly. Customer states rigid venting will be installed. Measured continuity of moisture electrodes through harness and tested good. ACU not reading moisture sensing circuit. Needs new ACU.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14610

Tanner

Job Details: 03/27/2021

Q1 no Q2 no Q3 noSame complaint as prior. Now unit full of wash. Attempted manual drain and drain pump putters then just hums. Drain pump has failed. Ordering new drain pump.; ordrng 1 W10876600 (Drain pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHT

Near Rochester, NY 14616

James

Job Details: 03/27/2021

"Customer said unit made grinding noise everyone ice dispenser was used, but started functioning on its own. Customer no longer needs service. Told customer to reschedule if problem reoccurs and we would order auger motor"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB0I6

Near Rochester, NY 14613

Evan

Job Details: 03/27/2021

Assisting DL ; dspstn on spec-tagged invntry: 1 W10896689 COUPLER BR 5X4 and 1 W11504415 COUPLER BR 8.5X8

We serviced a

WHIRLPOOL WASHER

Model MVW7230HC0

Near Webster, NY 14580

Tanner

Job Details: 03/27/2021

Q1 no Q2 no Q3 noComplaint of shaking and walking. Customer was washing a bath mat when this occured. Following stored errors:F0E5 off balance load.Ran autodiagnostic and tested good. Reviewed use and care for unit.

We serviced a

MAYTAG DRYER

Model MGD5500FW0

Near Rochester, NY 14618

Tanner

Job Details: 03/27/2021

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Rochester, NY 14607

Tanner

Job Details: 03/27/2021

Caller cancelled service. Stated dryer works and washer needd service but RAC is swapping washer tomorrow.

We serviced a

WHIRLPOOL WASHER

Model WFW94HEAW2

Near Rochester, NY 14610

Tanner

Job Details: 03/26/2021

"Q1 no Q2 no Q3 noComplaint of rotten egg odor from machine. Customer using afresh regularly. Observed following factors contributing to odor left in machine:-Plugged drain sock causing water to drain back into machine after wash.-Excess soap causing soap scum to build and retain moisture in machine.-Debris in sump causing incomplete drainVacuumed out sump. Changed lint sock. Reviewed use and care with customer to avoid over dosing on detergent. Observed water supply hoses dated to 2011. Replaced with new water supply hoses. Replacement hoses rated for 5 years of use. During repair, the water supply valve has started to drip. The valve has much corrosion and now that is leaking must be replaced by qualified Plummer. Tested washer via auto diagnostic cycle and unit tested good. Ran clean cycle at end of service call.; used 1 TJ725RBFFP (Water supply lines) from stock"

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Linwood, NY 14486

Dave F

Job Details: 03/26/2021

Found a screw stuck between the dryer and drum . Removed screw . Unit tested good

We serviced a

WHIRLPOOL DRYER

Model WED5100HW0

Near Rochester, NY 14617

Tanner

Job Details: 03/26/2021

Q1 no Q2 no Q3 noReplaced ACU. Followed steps in service pointer for ACU replacement. After flipping breaker 5 times unit performed factory reset and then was unresponsive. SR7730348786- Advisd to install original ACU. Original ACU on start up prompted me for English indicating a factory restart. Advised faulty new ACU. Will have to reorder ACU so customer can use auto dry. Customer advised to call them when part is received to schedule. ; ordrng 1 W11413569 (ACU)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB2

Near Irondequoit, NY 14617

Tanner

Job Details: 03/26/2021

Q1 no Q2 no Q3 noReplaced inlet valve. Unable to turn on water supply. Valve is stuck in off position and observing the condition of the valve advised a qualified plumber should be present to rrplace the valve in the event of valve failure. Once water supply is corrected Appliancetec can come back out to fully test machine.

We serviced a

MAYTAG WASHER

Model LSQ8543JQ1

Near Irondequoit, NY 14617

Tanner

Job Details: 03/26/2021

Tech was assigned as a helper;

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Brockport, NY 14420

Dave L

Job Details: 03/26/2021

"Reordering parts. Unit has been diagnosed previously for not washing, but has never been repaired. Ordering sump and control; rqstng P&A on 1 W11087376 (Sump) and 1 W11305297 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Rochester, NY 14615

Tanner

Job Details: 03/26/2021

"Q1 no Q2 no Q3 noReplaced stops, and handle. Tested unit and unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model URB551WNGZ

Near Canandaigua, NY 14424

Steve

Job Details: 03/26/2021

38 fresh food section 4 degrees in freezer; ordrng 1 W10846758 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Livonia, NY 14487

Steve

Job Details: 03/26/2021

KVNTJ00APL1 Replaced freezer led light for no lights in freezer or top of fresh food section. The lights are all working as expected now. ; used 1 W10695459 (Module) from stock