Service History 177

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Webster, New York 14580

James

Job Details: 10/10/2022

"Replaced tub, heater and pump. Tested unit. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11409866 TUB"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDW09

Near Victor, New York 14564

Jeremy

Job Details: 10/10/2022

Ice maker motor stuck part way through cycle. Ordering icemaker.; schdld next appmnt for 10/12 WED !

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Victor, New York 14564

Jeremy

Job Details: 10/10/2022

Unit was misdiagnosed and needs user interface. Ordering user interface.; ordrng 1 W11478524 (User Interface)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Victor, New York 14564

Jeremy

Job Details: 10/10/2022

Unit has F2E2 error and will not respond to inputs. All ribbon cables properly secured. Ordering user interface.; ordrng 1 W11478526 (User Interface)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Canandaigua, New York 14424

Jeremy

Job Details: 10/10/2022

Replaced icemaker for fill tube that keeps freezing up and not making ice. Verified fill and motor function.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB07

Near Rochester, New York 14624

Ray Benedetto

Job Details: 10/10/2022

"Replaced vent fan, noise eliminated. Verified for heat and power. All operations normal."

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ

Near Rochester, New York 14624

Dave L

Job Details: 10/10/2022

The dishwasher will not drain completely because it is plumbed into a 1/2 inch copper line that is restricting the drain water. Recommending having a plumber abandon current drain set up and plumb it into disposal.

We serviced a

WHIRLPOOL OVEN

Model WFG775H0HV2

Near Honeoye Falls, New York 14472

Jeremy

Job Details: 10/10/2022

Replaced control and DSI board for repeat F2E1 error code. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Brockport, New York 14420

Dave L

Job Details: 10/10/2022

Customer states that the unit has not produced ice in 3 weeks. Found ice maker operating. Frost is accumulating in the ice container and dripping from chute. Ordering separator assembly and returning with ice maker; ordrng 1 W11397167 (Separator) and 1 W11423781 (Seoarator)

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Caledonia, New York 14423

Josh Henchen

Job Details: 10/10/2022

"Customer stated washer stopped turning on. Checked and found F6E2,F2E1. Failed to run diagnostic cycle. Ordering Console W11112656 and control board W11400681.; ordrng 1 W11400681 (Control Board) and 1 W11112656 (Console/UI)"

We serviced a

AMANA REFRIGERATOR

Model ASD2624HEB

Near Webster, New York 14580

James

Job Details: 10/10/2022

"No icemaker. Installed icemaker and manually cycled. Unit wouldn't fill. Order valve and reevaluate. ; ordrng 1 WP67005154 (Valve), dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER , used 1 Sh15 from stock"

We serviced a

WHIRLPOOL WASHER

Model D

Near Hamlin, New York 14464

Dave L

Job Details: 10/10/2022

CustomerConcerned with water level/performance. Tested unit in diagnostics. Found unit to be working as designed. Calibrated washer

We serviced a

MAYTAG OVEN

Model MGR8600DE0

Near Webster, New York 14580

James

Job Details: 10/10/2022

Replaced oven insulation and tested. Unit functions properly. ; used 1 Sh15 from stock

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Rochester, New York 14622

James

Job Details: 10/10/2022

Gas detector going off near gas line tee in ceiling recommend plumber

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ00

Near Rochester, New York 14624

Ray Benedetto

Job Details: 10/10/2022

Residual water in deli tray and customer concerned about weak cooling in freezer. Discovered some ice near the evaporator cover and a small amount of ice in the drain pan and melted out. Verified unit had full frost pattern and was evenly distributed. Heater and fan are working. Door seals sit properly when closed.

We serviced a

WHIRLPOOL DRYER

Model LGR8638LW0

Near Hilton, New York 14468

Dave L

Job Details: 10/10/2022

Installed dryer motor for customer. Reassembled dryer and tested. Tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Henrietta, New York 14467

Ray Benedetto

Job Details: 10/06/2022

"Ice maker not harvesting ice. Ice present in tray. Tested harvest cycle, component would not cycle. Ohm reading correctly at ice maker ~34. Receiving DC voltage (~13) from connector input at door. No DC voltage received at ice maker. Needs freezer door to repair.; rqstng P&A on 1 LW11038917 (Freezer Door (Black Stainless))"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Rochester, New York 14606

Ray Benedetto

Job Details: 10/06/2022

Customer does not have access to apartment. Need to reschedule for the next day.; schdld next appmnt for 10/7 FRI !

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Fairport, New York 14450

Ray Benedetto

Job Details: 10/06/2022

Unit takes an excessive amount of time to dry clothes. Drain pump assembly failure in memory. Called Techline SR7734757269. Ohm reading ~80 at pump and receiving ~120 at control board. Ordering heat pump assembly to repair.; ordrng 1 W11551760 (Heat Pump Assembly)

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Walworth, New York 14568

Ray Benedetto

Job Details: 10/06/2022

Unit making scraping noise. Found slit in drum felt causing symptom. Put fellt circle around drum. Ordering drum for repair.; ordrng 1 W10899578 (Drum Assembly)

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near East Rochester, New York 14445

Ray Benedetto

Job Details: 10/06/2022

"Replaced motor control unit. Test with auto-diagnostic, all operations normal."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Pittsford, New York 14534

Ray Benedetto

Job Details: 10/06/2022

"Replaced start relay. Noise eliminated. Tested compressor and condenser fan function, operating normal."

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near West Henrietta, New York 14586

Ray Benedetto

Job Details: 10/06/2022

Unit is not spinning clothes out all the way. Customer is concerned about leakage after cycle. Ran auto-diagnostic with no issues. Ran manual fill and drain and unit didn't drain. Ordering drain pump assembly to repair.; rqstng P&A on 1 W11458345 (Drain Pump Assembly)

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Geneva, New York 14456

Doug Balcom

Job Details: 10/06/2022

"Customer states squeeling noise in spin. Found gearcase grinding in spin. Ordering gearcase, belt, and splutch.; rqstng P&A on 1 WPW10249633 (Gearcase) and 1 W10721967 (Splutch) and 1 W11239857 (Belt)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Rochester, New York 14620

Josh Henchen

Job Details: 10/06/2022

"Customer stating unit is taking along time to dry clothing. Checked and found heat on all functions testing properly. Air Flow check came back as poor, unit isn't venting air sufficiently. Recommend cleaning vent/possibly replacing. Dryer checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS0

Near Rochester, New York 14624

Josh Henchen

Job Details: 10/06/2022

"Replaced heater element per SP: S17304. Tested dishwasher, checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Rochester, New York 14608

Josh Henchen

Job Details: 10/06/2022

"Replaced pump and Sump assembly due to not washing dishes. Tested dishwasher, Checks good."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Rochester, New York 14620

Josh Henchen

Job Details: 10/06/2022

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL

Near Pittsford, New York 14534

Jeremy

Job Details: 10/06/2022

Customer stated that unit is falling over when pulling racks out and toe kick was loose. Found that mounting brackets were not installed properly and had become separated from dishwasher and toe kick was missing retainer clip. Installed brackets properly and secured toe kick. Unit operates as expected.

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Penfield, New York 14526

Jeremy

Job Details: 10/06/2022

Customer stated unit would not drain or spin. Ran diagnostics and found drain pump impeller was seized due to obstruction. Removed water and obstruction with wet vac. Unit tested good.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Macedon, New York 14502

Jeremy

Job Details: 10/06/2022

"Customer stated unit will not start. Checked and found that start switch connector was disconnected. Connected start switch, unit tested good."

We serviced a

MAYTAG WASHER

Model MHW6000XW2

Near Rochester, New York 14618

Josh Henchen

Job Details: 10/06/2022

"Replaced fill valve and door lock due to faulty door lock and no water coming in washer. Tested unit, no change. Checked and found Motor Control unit left a burnt mark on plastic and fried its self. Ordering MotorControlUnit WPW10374126.; rqstng P&A on 1 WPW10374126 (CNTRL- ELEC)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Stanley, New York 14561

Doug Balcom

Job Details: 10/06/2022

Replaced tub ring. Ran entire quick wash cycle. No leaks. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Newark, New York 14513

Doug Balcom

Job Details: 10/06/2022

Customer states dryer doesn't dry clothes. Found vent clogged. Advised customer to have vent cleaned.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Farmington, New York 14425

Jeremy

Job Details: 10/06/2022

Replaced harness and drain pump for washer not draining. Unit tested good.; dspstn on spec-tagged invntry: 1 W11335100 HARNS- WIRE

We serviced a

WHIRLPOOL REFRIGERATOR

Model ART318FFDB07

Near Canandaigua, New York 14424

Dave F

Job Details: 10/06/2022

Customer wanted the door replaced because of the dent . Explained that the dent in the door is cosmetic and they did not want me to reorder the doors when I was there last . Unit is not covered for that

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Rochester, New York 14622

James

Job Details: 10/06/2022

"Gas smell with dryer running. Tested with leak detector and soap solution. Leak detector detected intermittent leak, soap didnt show leaks. Smell coming from drum and near gas meter. Will retest with different leak detector. ; schdld next appmnt for 10/10 MON !"

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW3

Near Rochester, New York 14622

James

Job Details: 10/06/2022

Replaced control and tested cycle 12. Tested quick wash successfully.

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Rochester, New York 14618

Josh Henchen

Job Details: 10/06/2022

Recieved the wrong model Timer/CCu. Ordering proper Timer/CCu W11616491.; ordrng 1 W11616491 (Timer/CCu)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Spencerport, New York 14559

Dave L

Job Details: 10/06/2022

Replaced motor capacitor due to unit not starting. Tested good.

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Spencerport, New York 14559

Dave L

Job Details: 10/06/2022

"Replaced pump and control. This was done on The diagnosis performed by SM there is currently no power to the dishwasher because the customer is in the middle of a remodel. Unable to test. Customer requested I replace the parts anyway. ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN , used 1 Sh (Sh) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Churchville, New York 14428

Dave L

Job Details: 10/06/2022

The customer had been experiencing a leak at the front left corner. Found hoses were reversed causing the tub to fill with very hot water. This is causing excess condensation on the fabric softener dispenser. Droplets are falling to the floor during spin. Reversed hoses and having the customer monitor.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM3

Near Irondequoit, New York 14622

James

Job Details: 10/06/2022

Sr7734714584. Control melted and damaged harness and control panel. Parts exceed cost of dishwasher. Documented with safety team.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Canandaigua, New York 14424

Dave F

Job Details: 10/06/2022

Replaced control and sump . Tested unit in diagnostics unit did not work . Called techline SR 7734756721 ran extension cord to another apartment unit started working . Tested on a different outlet inside the apartment where the dishwasher is and it worked . Then tested on the original outlet and unit is working now . Techline said there has to be some type of interference but not sure from where . Customer will have see if things can get figured out . Unplugged unit for now

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Irondequoit, New York 14622

James

Job Details: 10/06/2022

Icemaker not cycling. Reset power to fridge and cycled icemaker successfully. Customer is to monitor. If problem persists replace W11284458

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB05

Near Webster, New York 14580

James

Job Details: 10/06/2022

Dropped off part

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB750RCC0

Near Rochester, New York 14608

Andres V

Job Details: 10/06/2022

Customer stated unit was not advancing. I diagnosed unit and found where unit was getting stuck. I took bottom panel off and noticed that the connection to the heater was corroded. I checked thermostat made sure it had continuaty. I installed new heating element but noticed that the nut that holds heater down was cracked and would cause unit to leak. Ordering two new nuts.; ordrng 2 154106202 (Nut)s

We serviced a

JENN AIR OVEN

Model JJW2427DS01

Near Rochester, New York 14626

Dave L

Job Details: 10/06/2022

Unit was displaying a stuck key error. Reseated allConnections and tested. Unit testing ok if issue returns replace. W11232102

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Rochester, New York 14609

Andres V

Job Details: 10/06/2022

"Customer stated unit was not spinning out. I put unit into a diagnostic mode and found error code F5E2 for lid lock fault. I ran a diagnostic cycle when doing so unit would lock and unlock and unit would not sense when locked. I had lid lock in my van, I replaced it and tested it. Unit is now working properly.; used 1 W11307244 (Lid lock) from stock"

We serviced a

WHIRLPOOL OVEN

Model WFG550S0HZ1

Near Victor, New York 14564

Jeremy

Job Details: 10/06/2022

Replaced broiler burner and fitting for improper burning. Unit tested good.

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Rochester, New York 14618

Josh Henchen

Job Details: 10/06/2022

"Customer stated unit is not agitating correctly. Checked and found F0E5, Ran diagnostic cycle unit isn't agitating the basket is stuck and spin is out of balance. Underneath I found oil on the ground and cover. Unit needs new gearcase assembly W11454734, splutch kit W10721967, actuator W10913953, and washplate W10902814.; rqstng P&A on 1 W10721967 (Splutch kit) and 1 W11454734 (GearCase) and 1 W10913953 (Actuator) and 1 W10902814 (Washplate)"

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW3

Near Honeoye Falls, New York 14472

Jeremy

Job Details: 10/06/2022

Replaced control for out of balance loads. Ran unit through rinse and spin with load of laundry. Unit tested good.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Pittsford, New York 14534

Josh Henchen

Job Details: 10/06/2022

"Replaced microcomputer due to microwave light not shutting off for oven tip. Tested light from off to on 3 times, worked properly ea. time. Microwave checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Rochester, New York 14622

Andres V

Job Details: 10/06/2022

Rescheduled for tommorow I was unable to stop at office and grab part today.; schdld next appmnt for 10/7 FRI !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Webster, New York 14580

Andres V

Job Details: 10/06/2022

Customer stated unit was not cooling properly. I diagnosed unit found frost build up on the back panel. I used steamer to clear all frost from evap. I noticed that the defrost sensor was loose and not on the suction tube. I used pliers to tighten the clip so it's tight on suction tube and also used a zip tie to hold it in place.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Canandaigua, New York 14424

Dave F

Job Details: 10/06/2022

Replaced water valve for dispenser dripping . Tested unit .tested good

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW1

Near Rochester, New York 14626

Dave L

Job Details: 10/06/2022

Unit would not begin a cycle. Found an obstruction in the pumpHousing preventing drain. Removed

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Rochester, New York 14610

James

Job Details: 10/06/2022

"Called techline sr7734758406. Inspected frost pattern and now unit is overcooling. Techline recommend replacing fan. Replaced fan and tested. Left parts. Lh rail broken. Ordering rail. Reinspect frost on return. Paid in full. ; ordrng 1 W11131390 (Rail lh), dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11504416 COUPLER BR 8.5X6 , and 2 W11504418 COUPLER"

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Rochester, New York 14612

James

Job Details: 10/06/2022

F7e5 after control replacement. Cleared codes and calibrated. Reseated connections to control and shifter and tested normal cycle. 116v from house during agitation. Sr7734759843. Techline suggests replacing harness if problem persists. W11448788.

We serviced a

WHIRLPOOL RANGE

Model KEBS109BSS01

Near Honeoye Falls, New York 14472

Jeremy

Job Details: 10/06/2022

Replaced blower and thermal fuse. Verified oven is not overheating. Unit tested good.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HT06

Near Webster, New York 14580

Andres V

Job Details: 10/06/2022

Customer stated light would not turn off when he pressed button. I've run into this issue multiple times and found issue to be ACU. ACU is on backorder I informed customer that we will call them once part has arrived.; ordrng 1 W11342846 (Acu)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Webster, New York 14580

Andres V

Job Details: 10/06/2022

Customer stated unit would fill but then shut off. I put unit into a diagnostic mode and found error code F1E2 for motor control fault. I checked all the connections and made sure they were plugged in.i checked for pinched wires or cut wires but did not see any. I tried to run a spin cycle but unit would shut off when it started. I checked motor and capacitor but did not find anything wrong. ; ordrng 1 W11399433 (Acu) and 1 W11497303 (Motor) and 1 W11545744 (Harness)

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Rochester, New York 14616

Dave L

Job Details: 10/06/2022

Address was incorrect. Was able to pre order hose when I spoke to the customer ; ordrng 1 W11244231 (Hose)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS01

Near Farmington, New York 14425

Dave F

Job Details: 10/06/2022

Compressor is making buzzing noise which is pretty normal. Unit temperatures are where they should be . Checked unit pressures and they are good . If problem persists order W11592010 compressor and W11109499 drier

We serviced a

MAYTAG WASHER

Model MHW6630HC3

Near Lyons, New York 14489

Doug Balcom

Job Details: 10/06/2022

Customer states top scratched. Found top scratched. Ordering top.; ordrng 1 WPW10460693 (Top)

We serviced a

MAYTAG DRYER

Model MGDB835DW3

Near Williamson, New York 14589

Andres V

Job Details: 10/06/2022

Customer stated unit would not start. I diagnosed unit and found a sock and towel in the blower. I took sock and towel out put unit back together and tested it. Unit now turns and heats.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, New York 14626

Dave L

Job Details: 10/06/2022

"Found oil covering the bottom of the Gearcase and cam assembly. Called for pre auth for Gearcase, cam, actuator, and washplate. ; ordrng 1 W10902814 (Washplate) and 1 W10721967 (CAM) and 1 WPW10006355 (ACTUATOR) and 1 W11239857 (BELT)"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Williamson, New York 14589

Andres V

Job Details: 10/06/2022

Customer stated unit was not washing and smelled like it was burning. I diagnosed unit found error code F4E3 for motor not running. I checked power outage at board to pump. Board was sending 110v to pump but it was not working. Ordering pump and sump.; ordrng 1 W10888591 (Sump and pump)

We serviced a

MAYTAG WASHER

Model MHW8630HC0

Near Hilton, New York 14468

Dave L

Job Details: 10/06/2022

Customer is having lo flo error on towel cycle. Checked air gap on tub for obstructions. Verified valve screens were clean and that the valves operate. Valve error in diagnostics. Calling tech line to document when they are available ; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Hilton, New York 14468

Dave L

Job Details: 10/06/2022

Replaced actuator due to unit not shifting from spin. Tested ok; dspstn on spec-tagged invntry: 1 W11481722 ACTUATOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Farmington, New York 14425

Dave F

Job Details: 10/06/2022

Compressor is seized ordering parts needed for seal system R600 ; ordrng 1 W11370574 (Compressor) and 1 W11109499 (Drier) and 1 W11504433 (6/4 coupler) and 1 W11504447 (5/1.8) and 1 W11504431 (7/5 coupler) and 1 W11506619 (8nk coupler)

We serviced a

WHIRLPOOL WASHER

Model NA

Near Newark, New York 14513

Doug Balcom

Job Details: 10/06/2022

Customer states unit shakes. Found bad dampers. Ordering new dampers. ; ordrng 1 W11130362 (Damper)

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBS2

Near Fairport, New York 14450

Andres V

Job Details: 10/05/2022

"Customer stated unit was not responding to commands and would lock itself. When I arrived to home unit did respond to commands but when I started to take off front panel it locked the panel then unlocked. UI is having issues, I was sent out with a control panel. I replaced it and tested it. Panel responded to commands."

We serviced a

WHIRLPOOL RANGE

Model ACR4303MFW2

Near Webster, New York 14580

James

Job Details: 10/05/2022

Unit trips breaker when turned on b found bake element resting on cabinet and welded itself. Need element. ; ordrng 1 W11182108 (Element) and 1 Sh15

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS0

Near Webster, New York 14580

Andres V

Job Details: 10/05/2022

Customer stated she could not get middle rack out. I noticed that wheel had come off the track and go stuck underneath track. I was able to get rack out and put it back on the track. Checked rack adjuster for any cracks but did not see any.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Pittsford, New York 14534

Ray Benedetto

Job Details: 10/05/2022

"Unit won't start cycle. Not agitating completely. Motor control fault in memory. Ohm readings correct at motor and at harness. Called Techline, discovered shifter disconnected from splutch SR7734750262. Replaced shifter and tested, all operations normal.; used 1 WPW10006355 (Actuator) from stock"

We serviced a

KITCHENAID RANGE

Model KFES530ESS0

Near Fairport, New York 14450

Josh Henchen

Job Details: 10/05/2022

Replaced wire harness solved the F6E9 but certain options couldn't be selected. Ordering new Wire Harness WPW10318787.; ordrng 1 WPW10318787 (HARNS-WIRE)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Fairport, New York 14450

Ray Benedetto

Job Details: 10/05/2022

Replaced ice maker. Tested harvest cycle and filled tray. Operating normal.; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Palmyra, New York 14522

Doug Balcom

Job Details: 10/05/2022

Customer states some dishes don't get cleaned. Found sump assembly and spray arms clogged. Customer has sump assembly. Ordering sprayarms. ; rqstng P&A on 1 WPW10498900 (Sprayarm) and 1 W10837249 (Spray arm)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Ontario, New York 14519

James

Job Details: 10/05/2022

Called techline. Sr 7734358743. They want to run forced defrost and verify temperature in which thermostat opens. ; ordrng 1 W11524653 (Harness) and 1 WPW10128551 (Evap motor)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Fairport, New York 14450

Josh Henchen

Job Details: 10/05/2022

"Customer stated washer said turn knob to next available. Cycle and stopped working. Checked and found 118.1v to unit, Control is faulty, Washer needs new control W11419171.; ordrng 1 W11419171 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Rochester, New York 14618

Dave F

Job Details: 10/05/2022

F4E3 wash motor failure . Put unit in diagnostics motor not turning on . Tapped on motor and it started . Unit needs new wash pump W11087376 ordering pump ; ordrng 1 W11087376 (pump&motor)

We serviced a

KITCHENAID RANGE

Model KFEG504KPS3

Near Hilton, New York 14468

Dave L

Job Details: 10/05/2022

Found wire harness stretched over larger burner. Moved harness over to clear burner. Tested ok.

We serviced a

KITCHENAID RANGE

Model KFGC558JSS01

Near Rochester, New York 14606

Dave F

Job Details: 10/04/2022

"Replaced bake igniter harness for small oven . Unit not lighting everytime. Checked outlet ground was good . Checked cord ground and took apart burners and readjusted parts unit is now lighting everytime but temp in small oven off by 15 and big oven is 25 degrees off. Called techline SR 7734630733 unit can not be calibrated and that if temp is about 25 degrees off it is normal operation if problem persists order control W11406545 , control W11355250 and temp probes for both ovens W10622170"

We serviced a

KENMORE WASHER

Model 110.28062800

Near Rochester, New York 14626

James

Job Details: 10/04/2022

Sd error. Hub stripped at bearing shaft. Front left spring squeaking. Inspected bearings for wear. ; ordrng 1 W10820039 (Hub) and 1 Sh15

We serviced a

MAYTAG WASHER

Model MVW6230HW

Near West Henrietta, New York 14586

Josh Henchen

Job Details: 10/04/2022

"Customer stated unit isn't washing clothes properly. Checked and found F0E3,F7E6,F7E7,F7E1. Ran diagnostic cycle agitator not spinning to wash clothing. Found splutch assembly worn, replaced with new Cam W10721967. Washer checks good; used 1 W10721967 (CAM) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WRF736SDAM14

Near Victor, New York 14564

Jeremy

Job Details: 10/04/2022

Replaced evaporator harness for faulty Bi-metal. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Rochester, New York 14606

Dave F

Job Details: 10/04/2022

Customer no long needs service

We serviced a

MAYTAG DRYER

Model MGD5630HW3

Near West Henrietta, New York 14586

Ray Benedetto

Job Details: 10/04/2022

Installed door bumpers.

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near West Henrietta, New York 14586

Ray Benedetto

Job Details: 10/04/2022

Replaced console. Tested with self-diagnostic. All operations normal. Verified unit was level.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Rochester, New York 14623

Ray Benedetto

Job Details: 10/04/2022

Unit lost cooling in all rooms and buttons don't respond on keypad. Replaced jazz board and programmed software. All thermostats passed in test mode. All fans and cooling working.; ordrng 1 WPW10503278 (Jazz Board)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, New York 14626

James

Job Details: 10/04/2022

"Complaint of unit stuck in cycle and banging noises after gearcase replaced. Replaced control and tested. Couldn't calibrate unit. Unit shifts from agitate to spin then shorts the control. Replaced cam and problem remains. Motor control fault. Tested motor and capacitor. Broken harness in motor circuit. ; ordrng 1 W11095106 (Harness) and 1 W11395618 (Capacitor), used 1 W10721967 (Cam) from stock"

We serviced a

WHIRLPOOL FREEZER

Model MZF34X20DW06

Near Rochester, New York 14616

Dave L

Job Details: 10/04/2022

Back plate for left lower hinge is missing preventing door reversal. Part is not a replaceable part. Documented with tech line as non repairable SR7734735632

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Farmington, New York 14425

Jeremy

Job Details: 10/04/2022

"Customer stated unit is not cooling or making ice. Found excessive frost build up on evaporator. Ran diagnostics and heater comes on, no failure codes displayed. Found that wrong control is installed, ordering control. ; ordrng 1 W11546690 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBW00

Near Rochester, New York 14618

Andres V

Job Details: 10/04/2022

"Customer stated unit was not coolig in fresh food section. I diagnosed unit found it to be having a defrost issue. Unit is not going into defrost, I checked heating element which tested good. Also checked the resistance on the thermostat. Ordering harness with thermostat.; ordrng 1 W11260592 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2269VEB0

Near Rochester, New York 14616

Dave L

Job Details: 10/04/2022

The compressor start relay has failed. Replaced with spare.

We serviced a

WHIRLPOOL RANGE

Model WFG525S0HZ0

Near Ontario, New York 14519

James

Job Details: 10/04/2022

Unit gives f2e1. Tested unit with all loads disconnected from control and error returns. Tested outlet. Plugged into separate outlet and error not reappearing. Called techline. Sr7734735866 they recommend replacing control from different vendor. ; ordrng 1 W11159621 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DWH0

Near Pittsford, New York 14534

Andres V

Job Details: 10/04/2022

Customer stated unit was making a humming noise. I diagnosed unit found sound to be coming from drain pump when unit is draining. Ordering pump.; ordrng 1 WPW10531320 (Drain pump)

We serviced a

MAYTAG DRYER

Model MED7230HC

Near Churchville, New York 14428

Josh Henchen

Job Details: 10/04/2022

"Customer stated dryer is making a weird noise. Checked and found no error codes. Ran diagnostic, functioned as expected. Ran normal cycle with clothing/pillows, could not recreate any noises. Customer will monitor dryer and call back, if problem persists order dryer repair kit 4392067."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Ontario, New York 14519

James

Job Details: 10/04/2022

Unit still frosting up in center of evaporator. Techline doesn't answer. No resolution for issue recommend replacing fridge. ; schdld next appmnt for 10/5 WED !