Replaced control and UI for F2E2 error code. Unit checks good.; dspstn on spec-tagged invntry: 1 W11510463 CNTRL- ELEC

Found filter and evaporator coils packed with lint not allowing proper air flow. Cleaned filters and evaporator coils. Unit checks good.

Unit is not hooked up in customer home and no cord on the dryer. Unit will need to be hooked up in order to diagnose.; O-emld tckt

"Replaced warped tub gasket. Test unit, unit checks good."

Replace lower oven control for no display. Unit checks good.

The upper element relay has a coldSolder joint. Display was not operating but was working ok when I arrived. Returning with control and display; ordrng 1 W11391718 (Control)

Tested unit. Diagnostics showed thermostat open. Replaced control and tested. Thermostat showed closed circuit. Unit functions properly. One year warranty on repair.

Customer stated unit was making a strange noise. Diagnosed unit but could not duplicate noise. Checked fans but did not see anything out of the ordinary. Told customer to monitor unit and if they notice temperature change then to let us know.

Replaced control and UI due to unit not cooling. Customer to monitor. ; ordrng 1 Sh (Sh)

Replaced damaged console that was causing selections difficult to read. Tested ok.

Found small leak at coldWater supply hose on shut off. Tightened until it went away. Puller was loose again. Applied thread sealer and re fastened. Tested ok.

Ice dispenser not working. Door gasket ripped on bottom of freezer. Door gasket starting to tear on ff Door. Need gaskets and switch holder. Customer opted not to repair. ; ordrng 1 W10841140 (Adhesive) and 1 WP2180226 (Bracket) and 1 2159073 (Gasket ff) and 1 2159072 (Gasket freezer)

"Replaced leaking fill valve, and lower wash arm,upper spray arm due to not spraying water properly. Tested unit. United checked good."

Replaced cooling fan and preheated oven to 350. Unit functions properly. One year warranty on repair.

Unit not cooling freezer and ff section about 50 degrees. Ran test 4 have almost no frost pattern in freezer and blowing warm air. Sealed system leak. ; ordrng 1 W11492867 (Evap) and 1 W10779331 (Compressor) and 1 W11506635 (Access) and 2 W11506619 (8mm)s and 2 W11504445 (54)s and 2 W11504424 (8-1.8)s and 2 11506621 (Lok)s and 2 W11504433 (64)s

"Drum light will not turn off. Reset control and checked connections. Need control, ui and bulb. ; ordrng 1 W11441686 (Control) and 1 W11419059 (Ui) and 1 WP22002263 (Bulb)"

Found unit is drain lockout. Drain hose was inserted down into the standpipe into the trap. Pulled drain hose out and fastened properly. Customer to monitor.

Customer concerned with operation of elements. Found oven to be working ok. Customer stated that the broil element came on during bake cycle. Customer is going to monitor. Return with control and overlay if the issue continues.

Cleaned plugged orifice that was preventing f the left front burner from igniting. Tested ok.

Customer stated unit was not spinning. Diagnosed unit and found lid lock was broken. Unit needs new lid lock.; ordrng 1 Wh08x32697 (Lid lock)

"Unit frozen over after 1 week. Thermostor passed. Defrosted evap and tested fan. Replaced fan and thermistor. Need control for no defrost. ; ordrng 1 W10843055 (Control) and 1 W11089931 (Ui), dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER , used 1 W11033168 (HARNESS) from stock"

"Customer stated deli drawer is crooked. Found drawer is not crooked, it leans out when pulled as expected for ease of removal."

Replaced defrost heater assembly and timer due to lower half of coil not defrosting. Completely removed ice from evaporator. ATEC warranty

"Found unit making humming noise from coil before igniting gas and evidence of belt slipping on motor and idler. Also found start switch sticking. Replaced belt and idler. Ordering motor, blower, coil and start switch.; ordrng 1 WPW10328463 (Coil) and 1 WP694089 (Blower) and 1 279827 (Motor) and 1 WPW10420741 (Start Switch), used 1 WP691366 (PULLEY-IDLER), and 1 4392065 (REPAIR KIT) from stock"

Found softener dispensing leaking. Ordering softener dispenser and tub Ring. Also drain hose not secured properly missing retainer. Ordering drain hose retainer.; ordrng 1 W11569112 (Dispenser) and 1 W11590590 (Tub Ring) and 1 WPW10280024 (Retainer)

Replaced control board for not sensing door being closed. Unit checks good.

"Replaced float for crack, checks good."

"Found lower oven ignitor will not come on, had voltage at ignitor. Replaced ignitor, unit checks good.; used 1 12400035 (IGNITOR) from stock"

Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

F6E2 UI cannot hear ACU F6E3 ACU cannot hear UI F3E2 inlet water issue. Ordered Console and water valve; rqstng P&A on 1 W11112656 (console) and 1 W11165546 (valve)

The chime for the microwave when the unit is done cooking sometimes it doesnt work. Ordering new control.; ordrng 1 W10892389 (cntrl-elec)

Unit is not cooling compressor is pulling .56 amps . Check freezer evap and had ice ball on cap tube .unit has low refrigerant. Ordering parts to complete job need to use nitrogen to look for leak .; ordrng 1 W10919804 (duct-air) and 1 W11024683 (cover-evap) and 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 W11506635 (Access valve) and 1 WPW10143759 (drier) and 2 W11506620 (8nk coupler)s and 1 W11504415 (8.5 / 8 coupler) and 1 W11504416 (8.5/6 nk) and 1 W11504434 (6/2 coupler) and 1 W11504436 (6/1.8) and 1 W11504445 (5/4 coupler) and 1 W11504420 (8/6 coupler)

"Range hood fan making noise, took unit apart to get to fan motor. Fan has 2 broken fins need to order new Blower Fan.; ordrng 1 W11106377 (blower-fan)"

F4E3 wash pump failure . Unit has voltage going to pump but it was jumping around .ordering wash pump and control. Control is covered under manufacture warranty . Work is covered under ATEC warranty pump was replaced under a year ago . ; ordrng 1 W11085683 (pump&motor) and 1 W11305303 (cntrl-elec)

"Replaced worn bearing. Unit tested ok. ; used 1 W10435302 (BEARING), and 1 Sh (Sh) from stock"

Replaced noisy lower oven cooling fan. Tested ok. ; ordrng 1 Sh (Sh)

Mcu communication error preventing use. Ordering ACU. ; ordrng 1 W11322903 (Control)

Mcu has failed ordering Mcu ; ordrng 1 WPW10374126 (Mcu) and 1 Sh (Sh)

Found l1 to defrost heater not completely seated in the defrost heater connector. Reconnected and verified heater operation. Defrosted evaporator. Customer to monitor after 24 hours.

Replaced burner assembly due to red tag. Dryer tested good. ; ordrng 1 W10823508 (Burner)

Unit is not cooling due to a low side leak. Quotes for evaporator. Customer needs time to make a decision and will let us know; rqstng P&A on 1 12002730 (Evap) and 1 WPW10143759 (Drier)

"Replaced bellow in unit. Ran a diagnostic cycle and watched for leaks, did not see any. Unit is working properly."

Ice maker thermistor reads open returning with ice maker. ; ordrng 1 W11284458 (Ice maler)

When I arrived to customers house evaporator was defrosted. Unit seemed to be working correctly. I installed new harness because bi metal seems to be working intermediately. Did not install board. ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ

"New burner takes a threaded gas tube, original has gas tube welded from factory. Need gas tube to retrofit unit. Replaced burner and screws. ; ordrng 1 W10323465 (Tubing) and 8 WP3368921 (Screw)s"

"Replaced gearcase and slider in unit. Put unit back together and ran a calibration. After I ran a diagnostic cycle and listened for any noises and watched for leaks, did not see any unit is working properly.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W11393685 GEARCASE"

"Compressor on max, wattage 130. Equalized pressure 1.2 ran test 4, low side -15 high side fresh food 75 . Freezer is . -22 on low side 81 on high side. Pressurized with nitrogen to 140 and set 3 way to home . Did not find any leaks anywhere on either evap or by compressor area . Made hole in freshfood evap to make sure nitrogen was going through it was. Called techline SR 7733749108 unit was deemed unrepairable. Customer can call KitchenAid customer service unit has 10 year parts warranty. ; dspstn on spec-tagged invntry: 1 W11506635 VALVE 1/4' and 1 WPW10143759 DRIER-UV DYE"

Unit is still having issue with constant dripping. Diagnosed unit and seems that the dual valve is not closing all the way causing water to drip. Customer cell is 585-626-0744; ordrng 1 WPW10279866 (Dual valve)

"Replaced sump and motor on unit. Tested unit, dishwasher now washing properly. Kickplate was missing clips to hold it in place. ; ordrng 2 WPW10503548 (Clips)s"

Replaced valve and defrosted fill tube. Cycled icemaker successfully. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

"Customer stated unit did not finish cycle and water was still in basket. Diagnosed unit and found that unit got stuck in a cycle. Canceled cycle, water drained out and ran a diagnostic cycle successfully. Started a normal cycle to see if it would work properly unit did respond correctly and is working accordingly."

Unit not spinning out clothes. No errors. Tested and inspected actuator. Recalibrated and ran Diagnostics cycle successfully. Customer is to monitor loads are balanced inside basket. If problem persists replace control.

Unit not washing and going to done without running full cycle. No error codes. Unit runs and shuts off at 7-2 wash motor error. Disconnected Motor from control and reconnected. 56v to control. Unit now functioning. Customer is to monitor. If problem persists replace control and pump.

Unit not cooling ff section due to frozen vents in freezer. Defrosted vents and sealed lower ff liner.

Customer stated unit would not start. Diagnosed unit and found thermal fuse to be open. Replaced fuse and put unit back together and tested it. Unit working properly.; used 1 Wp3392519 (Thermal fuse) from stock

Replaced all recepticals and rf infinite switch. Tested cooktop and unit functions properly. One year warranty on repair.

Defrosted evaporator completely and installed new heating element. Warned customer that ice make take up to 24hrs to produce.

Unit not sealing in center of freezer gasket. Ordering gasket; ordrng 1 W10571967 (Gasket)

Checked and found F0E2 error for oversuds. Customer stated it is possible their daughter used powder oxi in dispenser drawer. Could not find any leaks.

"Freezer evaporator had frost build up. Not allowing unit to cool. Tested heater in diagnostics, Bi Metal closed tested good. Defrosted unit ordering both controls and Bi Metal harness. ; rqstng P&A on 1 W11035841 (cntrl-elec) and 1 WPW10758681 (cntrl-elec) and 1 W11566475 (Bi Metal harness)"

Fresh food evaporator has been freezing over repeatedly. Been serviced by another company who already changed thermistors. Customer requested it to be defrosted again while she waits for a new unit. Defrosted evaporator.

Unit has already been serviced. No service needed

Replaced gear case and cam due to noise during spin. Unit tested ok.; used 1 W10721967 (CAM) from stock

Replaced broken upper rack adjusters. Tested ok. ; ordrng 1 Sh (Sh)

Customer still getting low flo error. Verified water pressure from supply and temp. Flashed software. Customer to monitor.

Customer is concerned with ice production and odor inside unit. Unit has had a foul odor since cooling failure. Customer has cleaned interior and used baking soda with poor results. Lost position error in diagnostics. Ordering ice maker ; ordrng 1 W11579560 (Ice maker)

Customer was concerned with noises during spin. Inspected and tightened cam and pulley. Ran diagnostics to verify proper operation. Removed coins from wash plate. Testing ok.

Replaced damaged drain hose.

Heating Element - SP W11540964 - Special Project S17304 ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

Customer stated unit was not starting a cycle. diagnosed unit and found that the motor is not turning so unit will not sense in the beginning causinf unit to stop. motor is getting 120v but not turning. called whirlpool to ask about error code. found that it was error code F7E1. They recommend replacing drive motor and shifter. Sr7733733862.; ordrng 1 W11026785 (Motor) and 1 W11481722 (Actuator)

"Customer stated unit was not responding to commands. Diagnosed unit and found that the control panel is getting power but not responding, unit needs new UI. Looked up part but it is no longer made."

Replaced heating element for service pointer issue. Tested unit and watched for leaks. Unit is working properly.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

Replaced igniter. Put unit back together and tested it. Igniter started glowing and unit ignited.

Installed new clip. Tested unit out multiple times with and without rack. Unit worked properly.

Range displayed F1E1 Control failure. Ordering main control and panel. Called trade care and got PL authorization is . K12XSY1APL1; ordrng 1 W10915031 (panl-cntrl) and 1 W11100513 (cntrl-elec)

"Found F8E4. Fill switch error code. Found water in bottom tray, removed water. Spray arms working. Tested unit in diagnostics. Found no leaks.Raised front legs to tilt unit along with tightening fill valve and hose. Unit Tested good, water could have been from tidal waving .customer will monitor unit."

Replaced bail arm extension and cycled ice maker . Ice maker tested good . If problem persists order WPW10300024 ice maker

"Found rail Mullen cracked on fresh food door, ordered new Mullen. Reset current Mullen on Fresh Food until we get new Part. Found handles on Refrigerator were loose, Tightened all handles.; ordrng 1 WP12722803AP (rail-mulln)"

"Replaced control for F6E2 error code and hose washer for hot water leaking, unit checks good.; dspstn on spec-tagged invntry: 1 W11322905 CNTRL- ELEC"

Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

"Replaced lid strike, lock, bezel, pressure hose, harness and drain pump for broken strike and broken wires on drain pump and drain pump no longer secured to tub. Secured new drain pump to tub. Unit checks good.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE"

Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

Found control lock was on causing control to not function. Turned control lock off and ran unit. Explained to customer how to correct issue in the future. Unit runs as expected.

Replaced control and temp sensor. Tested in diagnostics and temperature is Accurate. Preheated oven and tested temperature. Atec warranty.

"Fresh food right hand door wasnt sealing properly, heated gasket . Door is now sealing. Customer was concerned with noise from compressor area. The noise that is coming from compressor is droning noise is normal operation. Unit tested good"

S17304Unit not draining and has heater recall. Replaced heater and cleaned drain pump. Tested for leaks twice. Unit functions properly. ; used 1 W11537778 (Heater) from stock

Customer not available today; ordrng 1 WP12722803AP (Mullion) and 1 W11395888 (Bypass)

Front panel rusting. Panel unresponsive. Pump not washing residue out of tub. Rails separating. ; ordrng 1 WPW10681510 (Tub) and 1 W11167239 (Box) and 1 W11177741 (Gasket) and 2 W10795980 (Plug)s and 1 WPW10544004 (Strike) and 1 WP489069 (Screw) and 1 W10864081 (Seal) and 2 WPW10084086 (Balance)s and 2 WP8269145 (Bracket)s and 2 WP3400074 (Screw)s and 2 WPW10681564 (Support)s and 2 WPW10348411 (Screw)s and 2 WPW10190778 (Wheel)s and 2 WP8270020 (Spring)s and 1 8194001 (Cable) and 1 W10292870 (Shield) and 1 W10195630 (Spacer) and 1 W10195631 (Spacer) and 1 W10877094 (Shield) and 1 W10300703 (Bracket) and 1 WPW10195091 (Thermostat) and 4 W10622469 (Mount)s and 1 W10819539 (Insulation) and 2 W10750120 (Insulation)s and 2 WPW10486051 (Retainer)s and 1 WP8534854 (Hinge) and 1 WP8534853 (Hinge) and 1 W10850371 (Barrier) and 2 W10826179 (Screw)s and 1 W10900374 (Panel) and 1 W10708004 (Handle) and 2 W11157086 (Stud)s and 1 W11116870 (Bracket) and 3 WP3400071 (Screw)s and 1 W11126003 (Insulation) and 2 W10692757 (Nut)s and 1 W10902370 (Panel) and 3 WPW10348408 (Screw)s and 1 WPW10653840 (Latch) and 1 W10866124 (Control) and 4 WP8281217 (Screw)s and 1 W10919271 (Panel) and 1 W10909089 (Seal) and 1 W10752242 (Harness) and 1 W10861000 (Dispenser) and 1 W11213719 (Seal) and 1 WPW10195037 (Switch) and 1 W10878507 (Hose) and 1 WPW10195536 (Inlet) and 1 WP8531323 (Gasket) and 1 WPW10213825 (Nut) and 1 W11175771 (Valve) and 1 WP3390631 (Screw) and 1 WPW10195039 (Switch) and 1 W10873429 (Housing) and 1 WP8531743 (Gasket) and 1 WPW10195038 (Nut) and 1 WPW10195036 (Float) and 1 WPW10292152 (Misc) and 1 WP285655 (Clamp) and 1 WPW10545278 (Hose) and 1 W10902372 (Sump) and 1 WPW10705575 (Owi) and 1 W10872845 (Filter) and 1 WPW10531320 (Drain) and 1 8269144A (Hose) and 1 WPW10463906 (Screen) and 1 W11101428 (Arm) and 1 WPW10340745 (Tube) and 1 W10837623 (Bracket) and 1 WPW10340542 (Manifold) and 1 WPW10448645 (Tube) and 1 W10769518 (Manifold) and 1 W10728863 (Rack) and 1 WPW10588164 (Housing) and 1 WPW10588165 (Housing) and 2 WPW10250160 (Clip)s and 2 WPW10546503 (Adjuster)s and 4 WPW10195839 (Strap)s and 4 WPW10195840 (Strap)s and 1 WPW10082649 (Shelf) and 1 W10919676 (Clip) and 2 WPW10250162 (Cover)s and 1 W11259785 (Track) and 1 W11259786 (Track) and 1 W11110542 (Handle) and 1 W11110542 (Handle) and 1 W11240750 (Basket) and 8 WPW10309090 (Screw)s and 2 WP9741232 (Screw)s and 2 W10727426 (Tine)s and 4 WPW10082853 (Pivot)s and 2 WP8539102 (Positioner)s and 1 W11498446 (Rack) and 1 WPW10473807 (Support) and 1 WPW10473809 (Support) and 1 WPW10473836 (Basket) and 2 W10728160 (Tine)s and 1 W10822165 (Track) and 1 W10822166 (Track) and 1 W11193827 (Support) and 1 W11197023 (Support) and 1 W10554952 (Tine) and 2 W11213333 (Support)s and 1 WPW10482109 (Basket) and 1 W10913628 (Track) and 1 W10914507 (Track) and 4 WPW10309090 (Screw)s and 1 W11027154 (Rack)

"Customer stated unit was making loud screeching noise and also hitting aidewalls when in spin. Diagnosed unit and found noise to be coming from belt. Also asked customer is she distributes clothes evenly around agitator customer says she does. Unit is leveled correctly. Ordering new suspension. Customers name is not Henry Jones it's Tina Jones and phone number 585-730-9762.; ordrng 1 W10780045 (Suspension), used 1 WPW10006384 (Belt) from stock"

Cooling speed too low error. Tested in diagnostics and fan is locked. Need cooling fan. ; ordrng 1 W11107275 (Fan) and 1 Sh15

Unit not heating due to blown thermostat. Replaced thermal cut off and tested. Unit functions properly. ; used 1 279816 (Tco) from stock

"Replaced drain pump. Tested unit, unit now draining properly.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"

Center burner will not ignite. Found igniter was misaligned to burner head. Loosened burner and adjusted. Tested several times and verified all burners functioning properly.

Replaced drain pump and harness for unit not draining. Unit checks good.

Replaced oven console for F2E1 error code. Unit checks good.

Spammer nut and gear case spline are stripped preventing spin. Ordering both. Swpq52e90031-1; rqstng P&A on 1 W11551646 (Nut) and 1 W11449840 (Gear case)

Unit was suspected of leaking. Checked water connections. Cycled and filled ice maker. Testing ok at this time.

Installed universal pressure kit due to i20 error.

Dishwasher will not drain. The drain hose extension that the customer installed is clogged. Recommending replacing with a new extender. Tests ok otherwise.

Replaced freezer door.