Service History 175 - Appliance Tec

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Rochester, NY 14622

James

Job Details: 05/21/2021

Q1 n. Q2 n. Q3 n. Unit makes screeching noise that sounds like a belt. Flipped belt and adjusted motor. Ran calibration and retested. Unit still making noise. Replaced belt and cam and unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Rochester, NY 14606

James

Job Details: 05/21/2021

Q1 n. Q2 n. Q3 n. replaced gaskets and molded with heat gun.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT104TFDW00

Near Rochester, NY 14621

James

Job Details: 05/21/2021

Assistant to dl

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WML55011HS5

Near Rochester, NY 14612

Dave L

Job Details: 05/21/2021

Replaced mag and transformer due to noise and no heat. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11402082 MAGNETRON

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near Webster, NY 14580

James

Job Details: 05/21/2021

Q1 n. Q2 n. Q3 n. door not contacting switch on rh side every time. Adjusted door and tested. Oven door has full spots in stainless halfway up the door. Recommend customer clean with stainless steel cleaner. If microwave issue reoccurs. Order door. If cosmetic issue is not resolved order oven door panel.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT104TFDW00

Near Rochester, NY 14621

Dave L

Job Details: 05/21/2021

Repaired leak at steel line near filter. Replaced drier. Vacuumed and recharged. Unit tested good.

We serviced a

MAYTAG REFRIGERATOR

Model PBF2255HEW

Near Irondequoit, NY 14617

Dave L

Job Details: 05/21/2021

Unit is no longer cooling due to a failed compressor. Quoted 849.99 for replacement. The customer is going to replace the refrigerator.

We serviced a

MAYTAG DRYER

Model MGDB835DC

Near Rochester, NY 14616

Dave L

Job Details: 05/21/2021

Replaced air duct and screen unit tested ok.

We serviced a

MAYTAG DRYER

Model MGDX655DW2

Near Rochester, NY 14626

Dave L

Job Details: 05/21/2021

Reordering timer ; ordrng 1 WPW10642928 (Timer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFF2258FEZ05

Near Irondequoit, NY 14617

Dave L

Job Details: 05/21/2021

Ice has a foil taste/odor. A braided stainlessSteel waterline is being used. These have been known to cause this. Recommending that the customer have a licensed plumber install a copper waterline.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Brockport, NY 14420

Dave L

Job Details: 05/21/2021

Checked unit for resale. No errors in diagnostics. All functions testing ok. Auto test completed. Unit tests good

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI7Fvcxwb01

Near Brockport, NY 14420

Dave L

Job Details: 05/21/2021

Replaced ice maker that was not producing ice consistently. Customer to monitor after 24 hours. ; used 1 Sh (Shipping) from stock

We serviced a

KENMORE Dishwasher

Model n/a

Near Henrietta, NY 14467

Steve

Job Details: 05/21/2021

Replaced customer supplied soap dispenser for broken dispenser.

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW0

Near Hilton, NY 14468

Dave L

Job Details: 05/21/2021

The console is unresponsive. Ordering console. ; rqstng P&A on 1 W11130237 (Console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model G2IXEFMW001

Near East Rochester, NY 14445

Steve

Job Details: 05/21/2021

Replaced water filter; used 1 Sh15 (Shipping) from stock

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Rochester, NY 14623

Steve

Job Details: 05/21/2021

Replaced inner glass and found it needs hinges and inner liner of door. ; ordrng 1 WPW10709147 (Inner door) and 2 W10639067 (Hinges)s

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Macedon, NY 14502

Steve

Job Details: 05/21/2021

Found the drive hub is worn causing washer to not spin properly. Ordering hub. ; ordrng 1 W10528947 (Hub) and 1 Sh15 (Shipping)

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Fairport, NY 14450

Steve

Job Details: 05/21/2021

Replaced drive hub for washer not spin gear properly. The washer tested good. ; dspstn on spec-tagged invntry: 1 W10528947 HUB

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM00

Near Pittsford, NY 14534

Dave F

Job Details: 05/21/2021

Unit not cooling . Oil in the evaporator section found the leak . Unit needs compressor and evaporator with UV drier . Ordering parts .; ordrng 1 W10769822 (compressor) and 1 W10858281 (evaporator) and 1 WPW10143759 (drier)

We serviced a

MAYTAG DRYER

Model LDE5914ACE

Near Fairport, NY 14450

Steve

Job Details: 05/21/2021

Found belt broken. Ordering belt. Bringing rollers in case they need to be replaced. ; ordrng 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL FREEZER

Model WRV986FDEM01

Near Rochester, NY 14625

Steve

Job Details: 05/21/2021

"Sr#7730808006Found the pantry control was interrupting dc circuit causing no lights, no cool and no fans. Unplugged the control and ordering parts. ; ordrng 1 W11170612 (Harness) and 1 WPW10677119 (Pantry control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVMS2

Near Pittsford, NY 14534

Dave F

Job Details: 05/21/2021

Bottom of freezer has ice build up. Gaskets are sealing and unit is cooling and running as expected. Spoke with customer about sealing items in the fresh food section . Customer will monitor unit and see if ice build up gets worse .

We serviced a

KITCHENAID OVEN

Model KEBS107SSS04

Near Pittsford, NY 14534

Dave F

Job Details: 05/21/2021

Oven temperature is to low . Sensor is good and reading the room temp . Tested unit in diagnostics. Bake and both broilers turning on . Checked temperatures of oven was around 330 . Calibrated oven up 20 degrees and tested unit was around 350 then . Unit tested good .

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS02

Near Fairport, NY 14450

Dave F

Job Details: 05/21/2021

12 degrees in freezer . Set to -5 Good frost pattern .. fresh food 39 degrees set to 33 . Good frost pattern with excess frost meaning moisture in the fresh food section . Found a container was holding the left door open and not allowing it to seal . Tested all fans tested good . Defrost heater is good . Changed defrost mode to basic from adaptive. Customer is going to shut unit down to defrost the fresh food section so that nothing builds up . Unit tested good .

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL0

Near Ontario, NY 14519

Evan

Job Details: 05/21/2021

Customer stated that unit would not run a complete cycle and items are coming out dirty. Checked for error codes. Unit was displaying code 4-3 for wash motor failure. This is causing issue with unit. Replaced wash motor. Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW03

Near Shortsville, NY 14548

Steve

Job Details: 05/21/2021

Replaced thermistor for frosted evap in freezer. Removed frost and the unit is cooling. ; used 1 Wpw10383615 (Thermistor) from stock

We serviced a

MAYTAG WASHER

Model MHW6630HC0

Near Macedon, NY 14502

Dave F

Job Details: 05/21/2021

"dispenser is not dispensing the fabric softener. Tested valves in diagnostics no water coming out of fabric slot . Called techline SR 7730808163 techline said to replace the dispenser .ordering dispenser. Using program to cover parts and labor ATCP10805; ordrng 1 W11465533 (dispenser), dspstn on spec-tagged invntry: 1 W10135699 AFFRESH"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Ontario, NY 14519

Evan

Job Details: 05/21/2021

"Customer is stating that unit would not run a full cycle and would not spin items out. Checked for error codes. Unit is displaying code 5-2 for lid lock fault. Tested lock in manual test mode. Lock would not actuate. This was causing issue. Replaced lid lock. Ran test cycle to confirm function. Ran drain and spin also to confirm function outside of test mode. Unit tested good ; dspstn on spec-tagged invntry: 1 W11135392 CONTROL , used 1 W10810403 (LID LOCK ASSY) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Farmington, NY 14425

Steve

Job Details: 05/21/2021

Replaced orifice holders for broken gas lines.

We serviced a

WHIRLPOOL WASHER

Model MVWC416FW0

Near Rochester, NY 14617

Tanner

Job Details: 05/21/2021

Q1 no Q2 no Q3 noComplaint of Unit leaking during drain cycle. Inspected drain assembly and no obvious flaws. Filled unit 25% and observed no leals from basket. Drained unit and observed leak from adjacent utility sink.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW0

Near Rochester, NY 14607

Tanner

Job Details: 05/21/2021

Q1 no Q2 no Q3 noComplaimt of no operation. No stored errors. Ran auto diagnostic cycle and drain pump starts. Start relaying is heard ticking but basket never tumbles. Needs new ACU.Per JM Auth code will cover parts and labor.; ordrng 1 W11322879 (ACU)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Fairport, NY 14450

Dave F

Job Details: 05/21/2021

Replaced timer for not heating . Unit tested good . If problem persists order WP3387134 thermostat

We serviced a

WHIRLPOOL RANGE

Model WFE540H0AH0

Near Victor, NY 14564

Steve

Job Details: 05/21/2021

Found the bake element had broken causing no bake. Replaced element and the range tests good. ; used 1 Sh15 (Shipping) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Rochester, NY 14624

Dave F

Job Details: 05/21/2021

Door switch on the left side is not being pushed all the way in . Found the liner of the door was curved in and unit needs new door . Ordering door . Tape door switch closed for now .; ordrng 1 W11435353 (Left hand fresh food door)

We serviced a

WHIRLPOOL WASHER

Model LSQ9030PQ1

Near Rochester, NY 14624

Dave F

Job Details: 05/21/2021

"Unit needs new gearcase . Clutch and coupler . Ordering parts . ; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 285852A (coupling,motor), dspstn on spec-tagged invntry: 1 285753A COUPLING and 1 WP3363394 PUMP"

We serviced a

JENN AIR COOKTOP

Model JGD3430WS00

Near Webster, NY 14580

Evan

Job Details: 05/21/2021

Customer stated that unit?s left rear burner would not stop sparking even while burner was inactive. Customer stated this issue lasted for a few hours and then it stopped sparking. Burner is now functioning since issue had occurred and issue has not reoccurred since. Spark module likely has caused issue but is difficult for tech to diagnose due to unit now functioning. Due to age of cooktop screws that attach cooktop are corroded and would need to be broken and drilled out in order for repair to be done. Quote below is parts that would be needed for repair. Customer to monitor issue and report back if issue persists. WP74010766(Spark module) $ 214.21W10854963(Switch Harness) $ 120.00 WP7527P002-60(Orifice Holder LR) $35.37WP7527P003-60(Orifice Holder RR) $33.66WP7527P031-60 (Orifice Holder LF) $45.0074009553 (Orifice Holder RF) $32.29S&H $15.00 Labor $106.75

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near Ontario, NY 14519

Evan

Job Details: 05/21/2021

Replacing wash motor due to unit displaying code 4-3 for wash motor failure. Replaced wash motor. Ran diagnostic cycle. Unit tested good

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Rochester, NY 14616

Evan

Job Details: 05/21/2021

Customer is stating that unit displaying low flo error code during cycle. Discovered that cold water valve is causing issue specifically rinse valve solenoid. Ordering water valve ; ordrng 1 W11316256 (WATER VALVE (COLD WATER) )

We serviced a

WHIRLPOOL DRYER

Model n/a

Near Rochester, NY 14608

Tanner

Job Details: 05/21/2021

Service call paid under 101336.Complaint of no operation of dryer. Unit unplugged on arrival. Measured 244VAC from outlet. Plugged in unit and unit starts and runs. Shook dryer cord and power cut off. Reading no voltage at block. No voltage at outlet. Test dryer cord for continuity and testing good. Outlet is now also testing good. Ran unit for approximately 30 mins without issue. Dryer cord being reinstalled could have corrected problem or is intermittent electrical problem. Advised customer to seek electrician if issue persists.

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW0

Near Rochester, NY 14604

Tanner

Job Details: 05/21/2021

Complaint of long dry times. Following stored errors: noneInspected filter and build is obstructing every filter screen. Cleaned filter. Note default dry option (last dry cycle used is saved as default) is not using maximum heat and is set to eco. These settings will add to dry times. Standard dry time for standard load of laundry is 3 hours on this machine. Ran unit on timed dry high heat. Unit achieves operating temps. No repairs needed. Ensure customer is not overloading unit and uses settings to optimize dry times.Service fee covered under 101356.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH01

Near Rochester, NY 14624

Dave F

Job Details: 05/21/2021

"Unit has a leaked refrigerant. Units needs evap W10836706 . Compressor W11092625 , UV drier WPW10143759 . Access valves W10913906 . Customer is not interested in cost to fix unit and is going to call customer service . Sealed system"

We serviced a

MAYTAG DRYER

Model MGD6630HW1

Near Rochester, NY 14626

Evan

Job Details: 05/21/2021

Replacing moisture sensors due to original sensors testing open when preforming continuity check via tech line. Replaced sensors and preformed same test. Sensors now testing closed when going across both sensors with wet rag. Unit testing good ; dspstn on spec-tagged invntry: 1 WP3387223 ELECTRODE

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Rochester, NY 14612

Evan

Job Details: 05/21/2021

Replacing water valve due to unit leaking from solenoid. Replaced water valve ran test cycle to confirm function. Unit is not leaking. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model WGD8300SW2

Near Rochester, NY 14624

Evan

Job Details: 05/21/2021

"Customer stated that unit was producing squealing noise. Discovered that idler pulley was seized causing issue. Also recommended replacement of belt . Replaced both parts and cleaned cabinet. Unit tested good ; dspstn on spec-tagged invntry: 1 279640 PULLEY-IDLER , used 1 661570V (BELT) from stock"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW0

Near Rochester, NY 14604

Tanner

Job Details: 05/21/2021

Complaint of long dry times. No stored errors. Cleaned out filter. Ran unit and shortly into cycle displayed LF error and turned off. Lint filter out error (lower right hand lint filter). Reinstalled lint filter and ran unit. Unit testing good. No repairs reccomended. Ensure user is not overloading unit and not using eco setting to enhamce dry times. Standard dry time for standard lpad of laundry is 3 hours.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Rochester, NY 14612

James

Job Details: 05/19/2021

Q1 n. Q2 n. Q3 n. Unit not cooling. Compressor and fans running. Sealed system leak. Compressor sounds weak. 60 months warranty; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 4 Lokrings

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADB3

Near Pittsford, NY 14534

Tanner

Job Details: 05/19/2021

Q1 no Q2 no Q3 noComplaint of gasket falling out. Unit leaking. Inspected gasket and gasket is ripped along lower left side. Ordering replacement gasket.; ordrng 1 WPW10524469 (Gasket)

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Rochester, NY 14618

Tanner

Job Details: 05/19/2021

Q1 nonQ2 no Q3 noComplaint of no spin. Following stored errors:F5E1 lid switch faultTested lid switch and lock in diagnostic and both tested good. Ran diagnostic cycle and completed without issue. Started load of laundry with towels and advanced into wash without issue. Performed checks in service pointer W11436350 and HMI ribbon is well seated. Customer to continue to monitor and if prompted for repair will record error message and provide to ATEC.

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Rochester, NY 14606

Evan

Job Details: 05/19/2021

Customer stated unit was not filling with enough water. Customer was trying to wash a large load on the normal cycle with deep water wash fill selected. Explained to customer that deep water wash setting is not available in normal cycle customer will need to use bulky sheets/ powerwash while attempting larger loads. Tested hot and cold valve to confirm function. Unit tested good. ATEC WARRANTY

We serviced a

MAYTAG DRYER

Model MEDB755DW2

Near Fairport, NY 14450

Tanner

Job Details: 05/19/2021

"Q1 no Q2 no Q3 noComplaint of no heat.Confirmed 240 VAC to block. Confirmed continuity through element. No Continuity through thermal cut off. Replaced element and thermal cut off. Recorded following temps (Fahrenheit) at vent during high heat timed dry:167.1141.4166.2141166.4140.1Unit testing good.; dspstn on spec-tagged invntry: 1 279838 ELEMENT , used 1 279816 (CUTOFF-THERMAL) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Pittsford, NY 14534

Tanner

Job Details: 05/19/2021

Q1 no Q2 no Q3 noComplaint of since March intermittent power failures. Since last week unable to get unit to power on.Following stored errors:F5E2 lid lock failureRan auto diagnostic and completed without issue. Power tested control board and could not get 12VDC at J12-1 wrt J12-4. DC power supply issue with ACU. Ordering new ACU.; rqstng P&A on 1 W11399433 (ACU)

We serviced a

WHIRLPOOL DRYER

Model WGD75HEFW0

Near Webster, NY 14580

Tanner

Job Details: 05/19/2021

"Q1 no Q2 no Q3 noComplaint of noise during use. Dissassembled unit. Found stuck idler pulley and rollers. Replaced all 4 rollers. Replaced idler pulley. Lubricated supports. Cleaned out cabinet. Tested unit and unit tested good. Advised customer venting be serviced. ; used 1 279640 (PULLEY-IDLER), and 2 349241T (ROLLER-SUPPORT 2PK) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Webster, NY 14580

Tanner

Job Details: 05/19/2021

Q1 no Q2 no Q3 noComplaint of ripped gaskets. Inspected and gasket has ripped at center where French doors meet. Ordering new gaskets.; ordrng 2 W10830274 (Gasket)s

We serviced a

WHIRLPOOL WASHER

Model CAW38125HW1

Near Fairport, NY 14450

Tanner

Job Details: 05/19/2021

Q1 no Q2 no Q3 noReplaced wash plate. Tested unit and unit tested good.

We serviced a

MAYTAG DRYER

Model MGD6630HW1

Near Rochester, NY 14626

Evan

Job Details: 05/19/2021

customer is stating unit is still not drying items items are coming out wet any time using cycles operated based off moisture sensor. Ran moisture sensor test and unit failed. Checked for continuity of sensors first at control next at sensors directly. Sensors would not display continuity when holding wet rag across sensors checking for continuity. Checked wiring harness for continuity to sensor. Harness tested good. Also checked sensor harness. Also tested good. Ordering sensor electrodes SR: 7730783862; ordrng 2 WP3387223 (SENSOR ELECTRODE )s

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFZ01

Near Webster, NY 14580

Tanner

Job Details: 05/19/2021

Q1 no Q2 no Q3 noReplaced door. Door inspection good. Door seal is good.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Rochester, NY 14612

Evan

Job Details: 05/19/2021

Customer stated the unit is dripping from underneath machine. Discovered leak is coming from water valve solenoid solenoid is causing issue. Ordering water valve. Quoted $76.40 for labor; ordrng 1 W11175771 (WATER VALVE )

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Rochester, NY 14612

James

Job Details: 05/19/2021

Q1 n. Q2 n. Q3 n. Damper makes grinding noise. New dampers last about a month and start making noise again. Called techline and they suspect moisture is getting into damper. Recommend replacing gaskets and sealing liner with silicone. ; ordrng 1 WPW10594330 (Control) and 2 W10830162 (Gasket)s and 1 WPW10503278 (Control) and 1 WP482338 (Sealer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Hilton, NY 14468

Evan

Job Details: 05/19/2021

Customer stated door gasket would not stay in door trim. Gasket was falling out constantly when opening door. Heated gasket in an attempt to expand gasket while in door channel. Gasket is partially holding but continues to come free from door channel. Ordering gasket. ; ordrng 1 W11030683 (DOOR GASKET )

We serviced a

MAYTAG REFRIGERATOR

Model MSS26C6MFZ00

Near Rochester, NY 14612

Evan

Job Details: 05/19/2021

Customer stated the unit would not produce ice. Ran test 44 and 45 on tech sheet. Test 44 is harvest test cycle observed icemaker run full harvest cycle and completed test as it should. Ran test 45 which is icemaker fill test. Unit ran full harvest cycle and then filled at the end of the cycle as it should. Icemaker is currently working. Advised customer to Monitor unit to see if unit continues to produce ice. If unit does not continue to produce ice replace ice maker collected service call fee. If ice maker need to be replaced quoted $76.40 for labor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Rochester, NY 14625

James

Job Details: 05/19/2021

Replaced control and unit was off. Adjusted temp setting then cooling turned on. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Spencerport, NY 14559

James

Job Details: 05/19/2021

Q1 n. Q2 n. Q3 n. S16360 labor authorization. Unit not defrosting ff evaporator. Defrosted coil and relocated thermistor. Ff drain was clogged also. Customer is to monitor.

We serviced a

JENN AIR REFRIGERATOR

Model JFC2087HRS

Near Hilton, NY 14468

James

Job Details: 05/19/2021

Door stuck shut. Filled freezer with steam and can't open it more than 1\2 inch. Leaving unit turned off with Door propped open. Will check tomorrow. ; schdld next appmnt for 5/19 WED !

We serviced a

MAYTAG MW-HOOD COMBO

Model MMV1174FZ2

Near West Henrietta, NY 14586

Steve

Job Details: 05/19/2021

Replaced microwave door for film inside glass. The door tests good.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HW0

Near Avon, NY 14414

Steve

Job Details: 05/19/2021

"Found user interface not responding.. the unit will go into diagnostics but only fault codes and then fails.F6e2 communications error. Quoted for user interface. The customer is going to contact manufacturer due to repair cost. ; rqstng P&A on 1 W11319991 (User interface), ordrng 1 Sh15 (Shipping)"

We serviced a

JENN AIR DISHWASHER

Model JDB9000CWP3

Near Penfield, NY 14526

Dave F

Job Details: 05/19/2021

Replaced top tracks for separating . Tested unit in diagnostics unit tested good. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Fairport, NY 14450

Dave F

Job Details: 05/19/2021

Drain pump stuck on . Wash able to get drain pump turned off and showed customer how to do it . Ran unit in auto diagnostics unit tested good. Calibrated unit as well . Unit went into water hazard drain but unit tests good .

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS5

Near Pittsford, NY 14534

Dave F

Job Details: 05/19/2021

"0 degrees in freezer and 38 in fresh food . Found an object blocking the ice maker tray behind it and not allowing the door to close all the way . Removed item door is sealing . Went into diagnostics tested all functions damper ,heater all tested good . Customer will monitor"

We serviced a

KITCHENAID OVEN

Model KDSS907SSS03

Near Rochester, NY 14625

Dave F

Job Details: 05/19/2021

Thermal high limit is blown . Unit needs new high limit WP9759242.; ordrng 1 WP9759242 (thrmst-fix)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Rochester, NY 14624

Steve

Job Details: 05/19/2021

Customer stated the lock did not lock at beginning of the cycle. The lock only works while the washer is in spin cycle. During agitation when lid is opened the washer stops. The vibrating at the end of the cycle is normal operation. The washer had no error codes and is working as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rochester, NY 14624

Steve

Job Details: 05/19/2021

"Found motor running but not pushing water. The spray arms did not move. Found the vent wax motor has error codes Ordering motor , control and vent. ; ordrng 1 W11416362 (Motor) and 1 W11410066 (Control) and 1 W11416460 (Vent)"

We serviced a

WHIRLPOOL WASHER

Model WCVH4800K2WW

Near Rochester, NY 14612

Evan

Job Details: 05/19/2021

Customer stated that unit would not start cycle and door would not lock. Discovered that door lock was failing to actuate causing issue. Replaced door lock and tested unit. While reinstalling door bellow technician snapped retainer spring. Unit is functioning but spring will need to be replaced. Ordering spring ; ordrng 1 WH08X10044 (DOOR SPRING )

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Manchester, NY 14504

Dave F

Job Details: 05/19/2021

Replaced compressor. UV drier. Unit is now cooling as expected.; dspstn on spec-tagged invntry: 1 W10913906 VALVE 1/4' and 1 WPW10143759 DRIER-UV DYE

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Macedon, NY 14502

Dave F

Job Details: 05/19/2021

Could not make the washer make odd noise . Unit has no error codes .Ran auto diagnostics and calibrated. Tested manually fast and slow agitation . High spin . No noise . Under machine is clean and tight . Did just make sure the cam pulley was nice and tight . Customer says will even make noise in sensing . Ran regular load no noise . Put clothes and started cycle there was no noise either . Customer will try to get video of unit making the noise . Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305EBS01

Near Webster, NY 14580

James

Job Details: 05/19/2021

Q1 n. Q2 n. Q3 n. Replaced damper and tested. Unit functions properly.

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Penfield, NY 14526

James

Job Details: 05/19/2021

Q1 n. Q2 n. Q3 n. replaced control and user interface and ran diagnostics cycle. Ran drain and spin successfully. ; dspstn on spec-tagged invntry: 1 W11322883 CONTROL

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Webster, NY 14580

James

Job Details: 05/19/2021

Q1 n. Q2 n. Q3 n. Replaced icemaker and fan. Cycled icemaker in diagnostics. Fan turned on. ; dspstn on spec-tagged invntry: 1 W11294907 ICEMAKER

We serviced a

WHIRLPOOL COOKTOP

Model KICU509XBL00

Near Pittsford, NY 14534

Steve

Job Details: 05/19/2021

Sr# 7730787970 replaced module for F 47 error and not cooking on right side. On testing F40 error came up for ui to control communication error. Ordering module and display. ; ordrng 1 WPW10396615 (Display) and 1 W10857232 (Module)

We serviced a

KITCHENAID MICROWAVE

Model KMHC319ESS0

Near Rochester, NY 14624

Steve

Job Details: 05/19/2021

"Found microwave only pulling 5 amps and not heating. Ordering diode, capacitor and magnetron ; ordrng 1 W11256462 (Diode) and 1 W10561770 (Capacitor)"

We serviced a

KITCHENAID RANGE

Model KICU509XBL00

Near Spencerport, NY 14559

Evan

Job Details: 05/19/2021

Customer is stating that unit will not operate 2 right burners discovered that fuse that operates 2 right burners had tested open. Ordering fuse ; ordrng 1 W10857232 (MODULE ) and 1 WPW10328492 (FUSE )

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ05

Near Webster, NY 14580

James

Job Details: 05/19/2021

Q1 n. Q2 n. Q3 n. Unit sounds like marbles bouncing. Adjusted refrigerant lines by compressor and adjusted front feet and unit no longer makes noise.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Canandaigua, NY 14424

Steve

Job Details: 05/19/2021

Found the bladder was frozen at the 5/16 lines coming in from back wall and to bladder. Added permagum to penetrations In the wall and add to air hole behind pantry. Set temp to warm setting for 24 hours to get rest of line unfrozen.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Spencerport, NY 14559

Evan

Job Details: 05/19/2021

Replacing lid due to lid cracking in corner causing unit not to run cycle. Replaced lid. Tested unit. Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11259006 LID

We serviced a

WHIRLPOOL WASHER

Model WET4024HW0

Near Rochester, NY 14622

James

Job Details: 05/15/2021

Q1 n. Q2 n. Q3 n. Unit siphons tub while filling. Customer supplied longer drain hose. Installed longer hose and checked operation. Unit functions properly.

We serviced a

WHIRLPOOL WASHER

Model MHW5500FW0

Near Irondequoit, NY 14617

James

Job Details: 05/15/2021

Q1 n. Q2 n. Q3 n. Complaint of loud and excessive shaking during spin. F9e1 error. Motor whines when in high spin. Inspected motor and found cabinet brace off and screws coming out of back panel. Reassembled unit and ran drain and spin without issue.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHW1

Near Irondequoit, NY 14622

James

Job Details: 05/15/2021

Q1 n. Q2 n. Q3 n. Unit leaking underneath. Water level too high. Ran diagnostics and tested auto cycle. Unit filled properly and did not leak. Customer is to monitor.

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Webster, NY 14580

Tanner

Job Details: 05/15/2021

Q1 no Q2 no Q3 noReplaced gearcase and wash plate. Calibrated unit. Tested via autodiagnostic and unit tested good.; dspstn on spec-tagged invntry: 1 W11455453 GEARCASE

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Rochester, NY 14618

Tanner

Job Details: 05/15/2021

Q1 no Q2 no Q3 noComplaint of unit not unlocking at end of cycle. F9E1 stored.Ran auto diagnostic cycle and drain pump running but unit barely drains at all. Excess suds are in unit. Dissassembled unit and inspected sump. Found undergarment had been sucked into drain sump almost entirelt obstructing drain. Cleared sump. Tested unit vis auto diagnostic and unit tested good. Left unit on clean cycle to remove excess suds. Oversuds could be due to poor drain. Per JM courtesy warrany since last visit for same reason.

We serviced a

WHIRLPOOL WASHER

Model CAE2743BQ0

Near Brockport, NY 14420

Dave L

Job Details: 05/15/2021

Unit was unresponsive and in drain lockout. Removed power and disconnected pressure hose. No change. Unable to enter diagnostics. Pump is also very noisy. Did not find any debris in drain pump housing. Ordering control and pump. ; ordrng 1 W10860464 (Control) and 1 Sh (Shipping) and 1 WPW10276397 (Pump)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20EVWH5

Near Rochester, NY 14620

Dave F

Job Details: 05/15/2021

Ice maker fill tube was frozen because the water valve issue that happened prior . Cleared tube and cycled ice maker . Ice maker cycled and no water leaked .unit tested good .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14613

Dave L

Job Details: 05/15/2021

Repaired screw on rail again. Cleared excess ice from shroud. Customer to monitor.

We serviced a

MAYTAG RANGE

Model MGR6600FZ2

Near Rochester, NY 14626

Dave L

Job Details: 05/15/2021

Found a small gas leak coming from the broil burner. Ordering gas valve ; ordrng 1 W11370883 (Regulator)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Hilton, NY 14468

Dave L

Job Details: 05/15/2021

The auger motor is only working intermittently. Ordering auger ; rqstng P&A on 1 W10822606 (Motor)

We serviced a

FRIGIDAIRE DRYER

Model FCGD3000ES1

Near Rochester, NY 14607

Dave L

Job Details: 05/15/2021

"Part number was switched by office. Ignitor was not correct. Re ordered the correct part. ; ordrng 1 5304517325 (Ignitor), dspstn on spec-tagged invntry: 1 WP4392003 IGNITOR-ROUND"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Rochester, NY 14619

Steve

Job Details: 05/15/2021

Replaced the hold clips for oven bottom for broken and missing clips.

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Scottsville, NY 14546

Steve

Job Details: 05/15/2021

Replaced drain pump for broken impellers and line filter for randomly shutting off. The washer tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MTB1956GEQ

Near Pittsford, NY 14534

Steve

Job Details: 05/15/2021

Found the defrost drain by the compressor was plugged causing water to leaking into fresh food section. Removed blockage from the drain. The refigerator tests good

We serviced a

JENN AIR REFRIGERATOR

Model JFI2089AEP2

Near Fairport, NY 14450

Steve

Job Details: 05/15/2021

Customer states the fresh food section was freezing. The water fill tube for ice maker froze and broke. The ice maker not working can cause freezing in fresh food section. Ordering fill tube. The fresh food section thermistor was reading 52 degrees but had door open before tests and it is next to light. Ordering thermistor for possibly out of range. ; ordrng 1 W11415785 (Fill tube) and 1 12002355 (Thermistor) and 1 Sh15 (Shipping)

We serviced a

JENN AIR RANGE

Model JDS9860BDS

Near Victor, NY 14564

Steve

Job Details: 05/15/2021

Replaced spark module with same result. Found continuity from spark module harness all the way to burner ignitors. The range needs burner cartridge. The office is going to investigate part. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Pittsford, NY 14534

Steve

Job Details: 05/15/2021

Found the spacer rod on top rack of freezer drawer was on the floor of freezer. Removed top rack and installed the rod. The drawer is working as expected. The filter housing cover has broken tab and customer has to tape closed. Ordering housing cover. ; ordrng 1 WP12568001 (Filter cover)