Near Penfield, NY 14526
Evan
Job Details: 04/02/2019
WASHER WHIRLPOOL WFW94HEXW0 Customer stated unit was running very noisy while in spin. Checked for error codes no codes present. Ran diagnostic cycle. Unit completed cycle as it should. While spinning at end of cycle could hear that bearing in rear of machine is starting to go bad unit is producing loud howling even while spinning drum by hand. Drum will need to be replaced. Due to cost of drum customer does not want to proceed at this time. Collecting service call fee
Near Rochester, NY 14626
Gary
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL MFI2568AEQ "Unit had a corroded discharge line and seized compressor, customer is buying a new fridge, collected service call.; rqstng P&A on 1 W10134623ESTIMATEONLY (sub w10160407) and 1 WP12866903ESTIMATEONLY (tube- disc)"
Near Fairport, NY 14450
Evan
Job Details: 04/02/2019
OVEN WHIRLPOOL WFE525S0HZ1 Replacing bake element due to bracket trying old element scraping on cavity once element was heated up. Replaced element Ran test bake cycleUnit tested good
Near North Chili, NY 14514
Steve
Job Details: 04/02/2019
DRYER WHIRLPOOL MGDB880BW0 Replaced gas coils for dryer starting to heat and then not heating during cycle. The dryer tested good. ; used 1 279834 (COIL KIT) from stock
Near Pittsford, NY 14534
Steve
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced water valve for no water coming to ice maker. The ice maker called gor water and tested good.
Near Pittsford, NY 14534
Evan
Job Details: 04/02/2019
DRYER MAYTAG MED7100DW0 "Replacing moisture sensor due to old sensor shorting causing unit not to sense wetness of items inside load. Using dryer repair kit due to unit running noisy from idler pulley wearing. Replaced moisture sensor Replacing rollers , pulley and belt Ran test cycle Unit tested good"
Near Victor, NY 14564
Steve
Job Details: 04/02/2019
MICROWAVE JENN AIR JMC8127DDS Replaced magnetron and diode. Unit testing good.
Near Fairport, NY 14450
Steve
Job Details: 04/02/2019
MICROWAVE WHIRLPOOL WMH31017AS3 Replaced grill vent that was broken during last repair. The microwave tested good.
Near Pittsford, NY 14534
Steve
Job Details: 04/02/2019
DISHWASHER AMANA ADB1400AGW1 Tested dishwasher in diagnostics. Found no error codes. The water coming into dishwasher without running hot water at sink was cold. Reset and filled again after running the water at the sink. The water was hot. Ran full diagnostics and. Left dispenser with customer. The heater works as expected.
Near Fairport, NY 14450
Evan
Job Details: 04/02/2019
COOKTOP KITCHENAID KECC664BSS00 Customer stated power light for unit would not turn off even after burners were off. Upon inspection discovered that RF infinite switch was failing. When removing S2 connector from switch power light would go off. All other switches tested good Ordering RF infinite switch ; ordrng 1 WPW10462778 (switch-inf)
Near Webster, NY 14580
Dave F
Job Details: 04/02/2019
HOOD VENT WHIRLPOOL WVW53UC6FS1 Lights on hood were not working . Took unit apart and found that the connections between the wire harness and the LED lights were loose . Tightened connections and made sure they wouldn't come loose . Tested unit . Tested good . Left LED driver and light with customer.
Near Fairport, NY 14450
Dave F
Job Details: 04/02/2019
DRYER WHIRLPOOL WED4815EW1 Dryers making thumping noises . Replaced rollers tested unit . Tested good .; used 1 349241T (ROLLER-SUPPORT 2PK) from stock
Near Henrietta, NY 14467
Steve
Job Details: 04/02/2019
WASHER AMANA NTW4755EW0 Unit is making a loud noise during spin cycle. Gear case must be replaced. ; ordrng 1 W11035747 (gearcase)
Near Victor, NY 14564
Dave F
Job Details: 04/02/2019
DRYER MAYTAG MGDB835DW4 Replaced user interface. For not responding. Tested unit . Tested good .
Near Fairport, NY 14450
Dave F
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRT314TFDW01 Freezer section temperatures -25 and fresh food section 27 . Refrigerator needs thermostat WPW10511937 for getting to cold . Found the evap fan motor is weak and not spinning with out being turned first motor is weak ordering motor WP2315539. ; ordrng 1 WP2315539 (motor-evap) and 1 WPW10511937 (thermostat)
Near Canandaigua, NY 14424
Dave F
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL WDF518SAFM0 Replaced the the user interface for lights and buttons not responding. Tested unit . Tested good .
Near Fairport, NY 14450
Dave F
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Dishwasher not operating or responding to commands . Called new leaf Auth NLAC 10080917 replaced user interface . Tested unit in auto diagnostics. F2E2 error code came up .Called techline SR 7724513671 called them said that if problem persists control W10854221 . Error code keeps popping up needs control .; rqstng P&A on 1 W10854221 (cntrl-elec)
Near Fairport, NY 14450
Dave F
Job Details: 04/02/2019
DISHWASHER KITCHENAID KUDD03DTSS3 Dishwasher leaking found the vent cover on the bottom had fallen off and was allowing water to pass . Found the vent covers were broken . Which isn't allowing them to seal tight .customer wants to replace all vent covers due to being so easy to break . Found the vent in the top drawer . Where the fan motor is is also falling apart . Charged customer parts . no chg s/c -Labor is 74.90; ordrng 4 WP99003605 (nut)s and 1 WPW10155595 (fan-motor)
Near Rochester, NY 14624
Gary
Job Details: 04/02/2019
DISHWASHER GE GHDA485N10ES Broken actuator causing door latch not to work ordering actuator.; ordrng 1 WD13X10045 (actuator handle)
Near Churchville, NY 14428
Gary
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 Ordering doors to replaced Pitts doors. Call 585-993-3198 when on way.; ordrng 1 12977880SQ (dor-fip ss) and 1 13107887SQ (dor-fip ss) and 1 13107888SQ (dor-fip ss)
Near Rochester, NY 14625
Dave L
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Replaced evaporator and dryer due to unit not cooling. Unit began cooling after install. Customer to monitor.
Near North Chili, NY 14514
Gary
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Intermittently noisey fan and motor, worked well after first placement for months, ordering fan and motor.; ordrng 1 WP2163777 (blade-fan) and 1 WP2315539 (motor-evap)"
Near Rochester, NY 14626
Gary
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Thermistor has been replaced by DL, fridge is warm, freeze fine, no frost buildup, fan is running when called to run in diagnostics. ordering controls; ordrng 1 W11043763 (cntrl-elec) and 1 W11265135 (UI)"
Near Williamson, NY 14589
Dave L
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Replaced thermistor per techline due to incorrect temperatures customer to monitor.
Near Rochester, NY 14605
Dave L
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL MSD2542VEB00 The condenser fan motor was stuck causing poor cooling. Freed fan. Unit tested good
Near Rochester, NY 14625
Evan
Job Details: 04/02/2019
DISHWASHER KITCHENAID KUDS30IXWH8 Upper rack is falling due to adjuster wheels falling off on both sides causing rack to fall. Ordering adjuster kit ; ordrng 1 W10712394 (adjuster)
Near Ontario, NY 14519
Dave L
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Unit was leaking due to a clogged drain tube. Cleaned tube and removed ice from the fresh food section.
Near Rochester, NY 14612
Gary
Job Details: 04/02/2019
WASHER WHIRLPOOL WFW75HEFW0 "Unit is draining properly, has slow or no drain error. Unit needs a control. Estimate till customer talks to whirlpool.; rqstng P&A on 1 W11201274*CUSTOMERISNOTDOUNGRWPAIRCALOINGWHIRLPOOL* (CONTROL)"
Near Webster, NY 14580
Dave L
Job Details: 04/02/2019
DRYER FRIGIDAIRE n/a Unit is making a loud noise due to a worn bearing. Ordering drum bearing kit. U it no longer has a model tag sticker. Quoted 249.37; ordrng 1 5303281153 (bearing kit-rear)
Near Rochester, NY 14607
Dave L
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Restricted air bleed to deli drawer with perma-gum per tech line for freezing RC temps sr7724516723
Near Rochester, NY 14612
Gary
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL GT1SHTXMT03 "Defrosted and unplugged drain, advised customer to watch. If unit fails again order 819043 to bring to return visit.; dspstn on spec-tagged invntry: 1 819043 PROBE-HEAT"
Near Rochester, NY 14612
Dave L
Job Details: 04/02/2019
DRYER WHIRLPOOL GGW9250PW3 Replaced worn belt idler. Unit tested good. ; used 1 279640 (PULLEY-IDLER) from stock
Near Rochester, NY 14624
Dave L
Job Details: 04/02/2019
WASHER KENMORE 110.2810231 Unit is not completing cycles. Ran diagnostics to check for errors. No errors in control. Found that hot water is not filling through the detergent cup due to a failing log valve. Ordering log valve.; ordrng 1 W10853723 (valve)
Near Rochester, NY 14625
Evan
Job Details: 04/02/2019
WASHER WHIRLPOOL LA5300XTW0 "Customer stated unit would not spin water out. Upon inspection discovered motor coupler had broken causing unit not to spin. Ordering motor coupler ; ordrng 1 285753A (coupling,motor)"
Near Webster, NY 14580
Evan
Job Details: 04/01/2019
OVEN WHIRLPOOL WEG745H0FS0 Customer stated unit was producing popping sound when oven was relighting after initial preheat is finished. Ran test preheat. Could hear unit relighting after initial preheat. Suspecting that ignitor is failing to spark each time unit is relighting pilot. Ordering ignitor; ordrng 1 WPW10333842 (igntr-oven)
Near Rochester, NY 14612
Evan
Job Details: 04/01/2019
WASHER MAYTAG MVWB835DW4 Customer stated that dispenser drawer was staying full of water after each cycle was finished. Checked for error codes. No codes present ran test cycle. During test cycle while unit was filing removed dispenser to observe if valve is actuating correctly. Valve is continuing to run after it should be off. Ordering housing and drawer; ordrng 1 W10919352 (drawer) and 1 W11172234 (HOUSING )
Near Rochester, NY 14616
Evan
Job Details: 04/01/2019
DRYER MAYTAG MGDB980BW0 Installing new grill due to edges of old grill becoming sharp and catching on clothing causing items to rip. Replaced grill Unit tested good
Near Webster, NY 14580
Evan
Job Details: 04/01/2019
REFRIGERATOR FRIGIDAIRE FGHB2866PFJA Customer stated unit was not cooling fridge. Freezer was maintaining temprature. Upon inspection discovered evaporator coil was iced over causing fridge not to cool vents to refrigerator were blocked by chunks of ice. Steamed evaporator coilChecked thermistor and heater for evaporator both tested good Reassembled unit Unit tested good
Near Farmington, NY 14425
Evan
Job Details: 04/01/2019
WASHER AMANA NTW4516FW3 Customer stated unit was not responding to commands. Upon inspection discovered that control was filing led verification light was off unit would not accept commands. While in home customer contacted store that unit was purchased from store has agreed to exchange machine for customer.
Near Rochester, NY 14612
Gary
Job Details: 03/30/2019
WASHER WHIRLPOOL WTW7040DW0 "Washplate screw is seized in place and will not tighten or loosen, need to break washplate of to remove transmission, ordering ashplate and bolt.; rqstng P&A on 1 W10752187 (screw) and 1 W10775188 (washplate)"
Near Rochester, NY 14612
Gary
Job Details: 03/30/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Compressor is seized, ordering compressor.; ordrng 1 W10309988 (compressor)"
Near Fairport, NY 14450
Dave F
Job Details: 03/30/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Control inside was hanging . The clip inside that holds controls are broken . Ordering new control W11305308; ordrng 1 W11305308 (CNTRL-ELEC)
Near Churchville, NY 14428
Steve
Job Details: 03/30/2019
REFRIGERATOR GE PSS26NSWASS "Ordering thermistors for inconsistent temps. ; ordrng 2 WR55X10025 (sensor,temp ff)s"
Near Rochester, NY 14620
Dave L
Job Details: 03/30/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Customer concerned about freezer not working. Freezer temp is slightly above average and contents are not completely frozen. Replacing evaporator. ; rqstng P&A on 1 W10836706 (evaporator) and 1 W10843121 (drier-tube)
Near Rochester, NY 14605
Dave L
Job Details: 03/30/2019
RANGE WHIRLPOOL WFG505M0BW Replaced broken inner door glass.
Near Hilton, NY 14468
Gary
Job Details: 03/30/2019
MICROWAVE WHIRLPOOL WMH32519CB1 "Unit was checking okay, plugged back in and tested, customer is to watch.."
Near West Henrietta, NY 14586
Dave F
Job Details: 03/30/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Shelf in freezer is tilted . This is normal from other models I have seen .tightened the screws for the top shelf . The build up around the doors is the insulation foam . Temperatures good . Turn freezer up one notch to help with possible ice cubes melting and dripping . Right hand door has scratch across the front . Ordering door LW10912126; ordrng 1 LW10912126 (RIGHT HAND DOOR ) and 1 W11223753 (NAMEPLATE )
Near Rochester, NY 14622
Evan
Job Details: 03/30/2019
RANGE AMANA ACR4303MFB3 Upon arrival unit was flashing f1e1 error code (internal board failure) Replaced board Ran test bake cycle to 350 Unit tested good
Near Penfield, NY 14526
Evan
Job Details: 03/30/2019
DISHWASHER KITCHENAID KDTE254ESS2 "Customer stated unit was not responding to certain commands and gasket for soap dispenser had come detracted. Reinstalled gasket for dispenser. Upon inspection of UI discovered that unit was not responding to start button or hi temp wash or pro scrub. Referring to service pointer # W10821953(Intermittent operation of control panel buttons) Unit did complete diagnostic cycle as it should but UI is still not accepting certain commands Ordering UI ; ordrng 1 W10902370 (panel-cntl), dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"
Near Spencerport, NY 14559
Gary
Job Details: 03/30/2019
WASHER WHIRLPOOL WTW4815EW0 Replaced grinding drive assy and worn struts causing an out of balance situation. Ran the calibration mode and tested okay.; dspstn on spec-tagged invntry: 1 W10780045 SUSPENSION
Near Rochester, NY 14626
Gary
Job Details: 03/30/2019
WASHER MAYTAG MVWB766FW1 "Tested washer completely full and over full levels of water never once could I get the washer to get the washer leak nor was there any indication that he had ever leak, no water marks nothing. There was water in places on the floor in the basement that were above the level of the washer. They could not of gotten there going uphill."
Near Hilton, NY 14468
Gary
Job Details: 03/30/2019
RANGE WHIRLPOOL WEG750H0HZ0 Replaced appliance manager that was causing intermittent no light on bake burnerTech line SR# 7724429296
Near Spencerport, NY 14559
Gary
Job Details: 03/30/2019
WASHER WHIRLPOOL WTW4815EW0 Replaced grinding drive assy and worn struts causing an out of balance situation. Ran the calibration mode and tested okay.; dspstn on spec-tagged invntry: 1 W10780045 SUSPENSION
Near Farmington, NY 14425
Dave F
Job Details: 03/30/2019
REFRIGERATOR FRIGIDAIRE FRT18S6AW8 Freezer frosted over . Checked gaskets and evap fan working fine . Everything tested good . Customer said the freezer door was left open . Defrosted freezer . Tested unit tested good .
Near Pittsford, NY 14534
Dave F
Job Details: 03/30/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Water valve was leaking . Replaced water valve . Tested unit . Tested good .
Near Lima, NY 14485
Steve
Job Details: 03/30/2019
WASHER WHIRLPOOL WTW7000DW3 "Sr#7724497429 customer complaining of squealing while filling and during other cycles. I tested all the valves. Filled and agitated. The agitation cycle had a little clunk when changing direction. I removed rotor and refastened. The agitator sounds good now. Ran a load of towels. Filled agitated, drain and spun out with no noises. Called tech line and documented. The washer is working as expected."
Near Rochester, NY 14624
Steve
Job Details: 03/30/2019
WASHER WHIRLPOOL MHW5500FW0 "Found washer stuck in drain. The air trap is clear. The hose is clear. Found shout color catcher in drain pump. Recommended to clean washer with bleach and not use the color catchers. Reset washer and ran self diagnostics. The washer tested good. ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"
Near Rochester, NY 14619
Steve
Job Details: 03/30/2019
WASHER MAYTAG MVWB725BW0 Found the rotor was loose and caused F51 error code during spin. Tightened rotor. The washer tested good in diagnostics.
Near Rochester, NY 14623
Steve
Job Details: 03/30/2019
WASHER AMANA NTW4516FW2 Replaced main control for no operation. The washer tested good. Calibrated and tested washer and it is good.
Near Rochester, NY 14618
Dave L
Job Details: 03/30/2019
MICROWAVE WHIRLPOOL WMH32519FZ1 Found a poor connection at the keypad causing intermittent operation. Reseated connections and set clock.
Near East Rochester, NY 14445
Dave L
Job Details: 03/30/2019
WASHER MAYTAG MVWC416FW0 Unit was not completing cycles due to poor hot water supply. Restored water supply and tested. Unit tested
Near Rochester, NY 14613
Dave L
Job Details: 03/30/2019
WASHER AMANA MVWC565FW1 Replaced latch due to lid lock failure. Unit tested good.
Near Rochester, NY 14610
Evan
Job Details: 03/30/2019
DISHWASHER WHIRLPOOL WDF520PADB3 Customer stated unit is not cleaning dishes. Upon inspection discovered unit was displaying error code 4-3 (wash motor not running) Replaced wash motor Ran diagnostic cycle Unit tested good
Near Rochester, NY 14617
Dave L
Job Details: 03/30/2019
DISHWASHER FRIGIDAIRE FGID2474QF7B Customer concerned of an event that caused the drain pump to run longer than normal. Cleared stored code. Unit testing good at time of visit. Customer monitor.
Near Rochester, NY 14617
Evan
Job Details: 03/30/2019
WASHER WHIRLPOOL WFW88HEAW0 Customer stated bellow was ripped at bottom causing unit to leak from bottom of door. Confirmed that bellow was ripped.Quoted customer to replace bellow Replaced bellowChecked for error codes No codes present Ran test cycle Unit tested good
Near Palmyra, NY 14522
Evan
Job Details: 03/30/2019
WASHER MAYTAG MVWX655DW0 "Replacing actuator due to unit failing to shift from spin to agitate. Replaced actuator Ran test cycle Ran calibration cycle Unit tested good ; dspstn on spec-tagged invntry: 1 W10528947 HUB 1 W10913953 ACTUATOR , and 1 W11035751 GEARCASE"
Near Rochester, NY 14612
Dave L
Job Details: 03/30/2019
WASHER WHIRLPOOL LSQ8543JQ0 Replaced suspension pads and agitator dogs. Unit tested good. No charge per JM; dspstn on spec-tagged invntry: 1 285809 CAM--AGITATOR
Near Victor, NY 14564
Steve
Job Details: 03/29/2019
MICROWAVE JENN AIR JMC8127DDS Found magnetron is loud and not heating. Ordering mag and diode. ; ordrng 1 W10859575 (magnetron) and 1 WPR9800486 (diode- bla)
Near Pittsford, NY 14534
Dave F
Job Details: 03/29/2019
OVEN-MW COMBO GE JKP90DP3WW Oven flashing F7 16 . Oven has stuck key error . Needs user interface ordering user interface WB27T11342 .under warranty. . Ordering oven control to have on hand WB27T10914; ordrng 1 WB27T10914 (control ovn asm) and 1 WB27T11342 (control panel asm)
Near Fairport, NY 14450
Dave F
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Refrigerator fresh food section is cooling as it should and was 37 degree but the freezer was 40 degrees . Checked condenser cleaned that . Refrigerator not making ice due to freezer temperatures. Ran test four in diagnostics called techline SR 7724490161 tech said check to see if the fresh food evap was silver and it is . There is a service pointer out W10666205 that says to replace evap in fresh food . Evaporator for fresh food is W10687098 techline also suggested replacing compressor W10276644 . Dryer UV WPW10143759. S number for Pointer S71233; ordrng 1 W10276644 (compressor) and 1 W10687098 (evaporator) and 1 WPW10143759 (dryer)
Near Fairport, NY 14450
Dave F
Job Details: 03/29/2019
COOKTOP KITCHENAID KICU509XBL00 Cooktop has thermal crack called Techline SR 7724492256 . Techline documented thermal crack . Ordering part WPW10396824 . 104.65 for labor on return call .; schdld next appmnt for 4/4 THU !
Near Pittsford, NY 14534
Steve
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced ice maker and it cycled properly. Tested water and found no water coming to ice maker. Disconnected under door and tested and no water. Ordering water valve ; ordrng 1 WPW10341320 (valve-inlt)
Near Farmington, NY 14425
Steve
Job Details: 03/29/2019
RANGE KENMORE 790.4681399 Found element broken. Called and got authorization. Ordering bake element auth #657743672823; ordrng 1 318255006 (element)
Near Farmington, NY 14425
Steve
Job Details: 03/29/2019
HOOD VENT WHIRLPOOL UXT4130ADB Found rocker switch only workin on low. Ordering switch. Ordering fan just in case. ; ordrng 1 W10394521 (swich rocker) and 1 W10910693 (motor-fan)
Near Williamson, NY 14589
Dave L
Job Details: 03/29/2019
WASHER MAYTAG MVWB766FW Unit is making a high pitched noise during the spin cycle. Gearcase must be replaced. ; ordrng 1 W10811956 (drum assy)
Near Rochester, NY 14612
Gary
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS321SDZ01 "Watervalve dripping constant through dispenser, ordering valve.; ordrng 1 WPW10179146 (valve-inlt)"
Near Newark, NY 14513
Dave F
Job Details: 03/29/2019
UPRIGHT / CHEST WHIRLPOOL WZF34X18DW00 Freezer evaporator frosted over . Defrosted evaporator . Tested unit in diagnostics. Heater turned on . Tested good . Evap fan is working . Thermistor tested good in diagnostics. Unit tested good .
Near Rochester, NY 14607
Dave L
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Adjusted freezer drawer for a better fit
Near Webster, NY 14580
Dave L
Job Details: 03/29/2019
DRYER FRIGIDAIRE AEQ8000FS0 Unit is not heating due to an open heating element. Ordering element. Quoted 337.46; ordrng 1 131553900 (heater-housing assy)
Near Fairport, NY 14450
Dave L
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL KRFC302ESS00 Unit was not making ice or dispensing due to a kinked water line. Adjusted waterline. Unit tested good. ; dspstn on spec-tagged invntry: 1 WP43783923 NON-SELF VALVE
Near Webster, NY 14580
Dave L
Job Details: 03/29/2019
WASHER MAYTAG MVWB766FW0 Replaced gearcase due to noise. Unit tested good; dspstn on spec-tagged invntry: 1 W10811956 GEARCASE
Near Rochester, NY 14621
Steve
Job Details: 03/29/2019
WASHER KENMORE 417.404127 Found the belt off the washer. Found that when I tried to reattach belt found the bearing is bad. Customer is going to replace.
Near Rochester, NY 14609
Steve
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM01 Replaced filter housing for filter stuck in housing. Replaced drain pan for leaking. The refrigerator tested good.
Near Pittsford, NY 14534
Steve
Job Details: 03/29/2019
WASHER MAYTAG MVWB755DW0 Found door lock was not letting wash to start. Replaced lock and the washer tested good. ; used 1 W10810403 (LID LOCK ASSY) from stock
Near Fairport, NY 14450
Evan
Job Details: 03/29/2019
OVEN WHIRLPOOL WFE525S0HZ1 Customer stated the are hearing squeaking noise coming from oven cavity while unit is preheating. Upon Inspection discovered bake element is causing noise. Element is moving while preheating causing noise. Ordering new element ; ordrng 1 W11182108 (BAKE ELEMENT)
Near Palmyra, NY 14522
Evan
Job Details: 03/29/2019
WASHER MAYTAG MVWX655DW0 "Customer stated unit was not agitating. Upon inspection checked for error codes . No codes present Ran test cycle During agitation portion of cycle entire basket was spinning. Actuator is failing to shift cam from spin to agitate. Ordering actuator ; ordrng 1 W10913953 (actuator), dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W11035751 GEARCASE"
Near Ontario, NY 14519
Dave L
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit was not heating due to a heating error. Ran diagnostics to turn heat back on. Heater tested good afterwArds. Customer to monitor.
Near Pittsford, NY 14534
Evan
Job Details: 03/29/2019
DRYER MAYTAG MED7100DW0 Customer stated unit is producing banging noise while drum in spinning. Checked for error codes unit displaying code f6e3 (moisture sensor shorted) moisture sensor is failing to sense when load is dry. Also could hear referring banging customer was referring too idler pulley has begun to wear causing noise. Ordering moisture sensor and dryer repair kit. ; ordrng 1 4392067 (dryer repair kit) and 2 WP3387223 (electrode)s
Near Rochester, NY 14612
Gary
Job Details: 03/29/2019
REFRIGERATOR KENMORE 106.742344 "Defrosted and unplugged defrost drain, checked okay"
Near Rochester, NY 14622
Gary
Job Details: 03/29/2019
DRYER WHIRLPOOL WED4800XQ0 "Popped glide in place, charged service call only. Ran and tested okay."
Near Rochester, NY 14623
Gary
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL WDT750SAHW0 Reconnected loose element wire not allowing unit to heat and was causing dirty dishes. Remounted element wire.
Near Rochester, NY 14612
Gary
Job Details: 03/29/2019
RANGE WHIRLPOOL WFG550S0HZ1 Replaced office holder and burner head on front left burner that was not lighting. Tested okay.
Near Spencerport, NY 14559
Gary
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Replaced noisey damper control assy, tested okay"
Near Spencerport, NY 14559
Gary
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDTM354DSS3 Dishwasher needs a sump and customer is buying a new dishwasher.
Near Livonia, NY 14487
Steve
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDTE704DSS1 Replaced sensor for not drying. The dishwasher tested good. Informed customer to use hot water at sink until its hot before wash and use the high temp wash.
Near Webster, NY 14580
Dave L
Job Details: 03/29/2019
DRYER WHIRLPOOL GGW9250PW1 "Replaced worn rollers due to noise. Changed worn belt. Unit tested good. ; used 1 341241 (BELT), and 1 349241T (ROLLER-SUPPORT 2PK) from stock"
Near Rochester, NY 14607
Dave L
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Adjusted freezer drawer for a better fit
Near Rochester, NY 14606
Dave L
Job Details: 03/29/2019
WASHER AMANA NTW4516FW1 "Unit was stuck in a cycle due to an unbalanced load error. Re leveled . Ran calibration. Unit tested good. ; (created new UIS, deleted prior attachment to UisID 46103)"
Near Rochester, NY 14617
Dave L
Job Details: 03/29/2019
RANGE WHIRLPOOL KSDG950ESS0 Replaced drawer panel due to dent.
Near Pittsford, NY 14534
Evan
Job Details: 03/29/2019
DRYER WHIRLPOOL MED5500FC2 Customer stated unit was rattling while drum was spinning. Upon inspection could hear rattling customer was referring too.Upon inspection discovered that lower clamp on blower was loose causing rattling.Tightened clamp Reassembled unit Ran test cycle Unit tested good Running very quietly