We serviced a
WHIRLPOOL WASHER
Model MHW3505FW0
Near Piffard, NY 14533
Jeremy
Job Details: 07/28/2022
Unit has F6E3 error code for communication failure. Unit needs new user interface. UI was replaced on 8/10/21. Ordering UI under appliacetec warranty.; ordrng 1 W11218377 (UI)
We serviced a
WHIRLPOOL DRYER
Model WED9750WW0
Near Rochester, NY 14620
Andres
Job Details: 07/28/2022
"Customer stated unit was not drying blankets in one cycle. I took off the bottom panel and checked blower for any obstruction but did not see any, also checked exhaust and outside vent to see if air was flowing through all checked good. I believe blankets are a heavier and take longer then an hour to dry."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Clay, NY 13041
Chuck
Job Details: 07/28/2022
Replaced Evap fan motor. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model MED3500FWO
Near Piffard, NY 14533
Jeremy
Job Details: 07/28/2022
"Found belt with micro cracks all the way around it and idler pulley slightly seized, causing excessive noise. Ordering belt and pulley.; ordrng 1 WPW10112954 (Belt), used 1 279640 (PULLEY-IDLER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Brockport, NY 14420
Dave L
Job Details: 07/28/2022
Replaced dispenser drawer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14612
Dave L
Job Details: 07/28/2022
Freezer door will not seal properly because the cabinet is pinched between counter and wall. Shimming the back right wheel is required to square the refrigerator cabinet. Adjusted feet enough to close gap in freezer seal.
We serviced a
MAYTAG OVEN
Model MER6600FZ1
Near Sodus, NY 14551
Andres
Job Details: 07/28/2022
Replaced left front burner switch. Tested burner out. Burner is responding to commands and working properly.; dspstn on spec-tagged invntry: 1 WPW10434452 SWITCH
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rochester, NY 14626
Dave L
Job Details: 07/28/2022
"Unit is not cooling properly. Interior lights not working. Found both evaporators frozen over. Deli harness is shorted. Freezer defrost heater came on in diagnostics. Quoted for deli harness, fan harness, UI, and control. Customer will let us know when they want to proceed. ; rqstng P&A on 1 W11170612 (Harness) and 1 W11249952 (Motor) and 1 WPW10675033 (Control) and 1 W11330971 (UI)"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ01
Near Sodus, NY 14551
Andres
Job Details: 07/28/2022
"Customer stated he had an electrician come check out breaker box and all outlets, stated that they were good and no issues. I called whirlpool to get this documented and to ask what could cause that. I was told an exposed wire or something making contact. I took off back panel and made sure everything was grounded. Also took off freezer panel and checked heating element and all connections. I suggested customer plugs unit into a different outlet to see if they get same result or not. Sr 7734222222"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Cicero, NY 13039
Chuck
Job Details: 07/28/2022
Replaced sump and motor. Unit tested good
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Manlius, NY 13104
Chuck
Job Details: 07/28/2022
"Customer stated that dryer will just shut off sometimes. Error codes F3E3-open or shorted thermistor and F2E1-HMI stuck button. Cleared codes. Thermistor tested good, tested at J14. I cycled unit 10 times and the units heater is shutting on and off as intended. I explained to customer to make sure outside vent is always clear of debris. Unit tested good SR7734218827"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14615
Dave L
Job Details: 07/28/2022
Customer experiencing items freezing at the rear of the top two fresh food shelves. Found product contacting back wall preventing airflow. Had customer move items away from back wall and adjusted temperatures. Customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ
Near Rochester, NY 14621
Dave L
Job Details: 07/28/2022
Bail arm was not longer attached to module causing too much ice. Reinstalled bail arm.
We serviced a
AMANA DRYER
Model NED5800HW
Near Sodus Point, NY 14555
Andres
Job Details: 07/28/2022
Called customer to let them know I was on my way. Customer stated that unit is working now and no need for service.
We serviced a
WHIRLPOOL OVEN
Model WOS51ES4ES01
Near Ontario, NY 14519
Andres
Job Details: 07/28/2022
Oven is locked and screwed Into cabinet I could not get oven to unlock so I could diagnosed it. Will have to come back with another tech so they can show me how to unlock manually.; ordrng 1 W11034459 (Thermostat) and 1 W10803994 (Control)
We serviced a
GE DRYER
Model GFD14ESSN0WW
Near Rochester, NY 14607
Dave L
Job Details: 07/28/2022
Unit is a brand new stackable still under the manufacturers warranty. Referred customer to GE
We serviced a
KENMORE DISHWASHER
Model 665.13893K800
Near Webster, NY 14580
Andres
Job Details: 07/28/2022
"Customer stated unit was not responding to commands. When I arrived normal light and cancel light were blinking. I tried to put unit into a diagnostic mode but unit was not responding to commands, also tried to shut the breaker off and turning it back on to see if it reset it but it did not. Unit needs a new UI.; ordrng 1 WPW10205855 (UI)"
We serviced a
FRIGIDAIRE DRYER
Model FAQG7011LW0
Near East Rochester, NY 14445
Jeremy
Job Details: 07/28/2022
"Unit will not heat, checked and found open thermal limiter. Replaced limiter, unit checks good.; dspstn on spec-tagged invntry: 1 137539200 LIMITER"
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LZ2
Near Syracuse, NY 13205
Chuck
Job Details: 07/28/2022
Replaced infinite switch and right front burner element. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Fairport, NY 14450
Jeremy
Job Details: 07/28/2022
Customer had new drawer sent to them and needed wheels installed. Installed wheels on new drawer and installed drawer in unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near Spencerport, NY 14559
Dave L
Job Details: 07/28/2022
Harness is broken at freezer door hinge. Ordering door; ordrng 1 LW11202404 (Freezer door)
We serviced a
KITCHENAID RANGE
Model KGRS505XSS01
Near Spencerport, NY 14559
Dave L
Job Details: 07/28/2022
Valve is stuck on manifold for rear right burner ordering manifold ; ordrng 1 WPW10204705 (Manifold)
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS02
Near Jordan, NY 13080
Chuck
Job Details: 07/28/2022
Installed the customers burner caps. Unit tested good I explained to the customer that the griddle would be shipped directly to there home. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS0
Near Penfield, NY 14526
Jeremy
Job Details: 07/28/2022
Customer stated door is popping open and not closing correctly. Adjusted door slightly and door closes better. Door is closing and sealing properly. Door pops open when left door is opened and closed while right is closed. Closing right door after left door and doors close properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS
Near Penfield, NY 14526
Jeremy
Job Details: 07/28/2022
Unit had F8E4 error again upon arrival. Customer stated unit was filled with suds. Customer is using plant based detergent causing over sudsing in dishwasher. Advised customer to switch to non plant based pods. Replaced sump screen for broken clip and missing track stop. Unit operates as expected.
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Spencerport, NY 14559
Dave L
Job Details: 07/28/2022
Unit is not heating due to 0vac going to heater from receptacle. Customer will need to have an electrician correct voltage issue.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Walworth, NY 14568
James
Job Details: 07/28/2022
Replaced pressure sensor and cleaned pressure hose. Tested diagnostics and started and cancelled quick cycle. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB00
Near Irondequoit, NY 14609
Andres
Job Details: 07/28/2022
Replaced ice maker. Once ice maker was installed I heard it cycle and call for water. ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM00
Near Fairport, NY 14450
James
Job Details: 07/28/2022
Unit not making ice. Found fill tube frozen. Defrosted fill tube and cycled icemaker in Diagnostics. Customer is to monitor.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Penfield, NY 14526
James
Job Details: 07/28/2022
"Unit not draining fully and leaving black residue inside. Tested unit, filter not sealing into sump allowing debris to get into spray arms. ; ordrng 1 W10872845 (Filter) and 1 WPW10463906 (Screen) and 1 WPW10491331 (Arm) and 1 WPW10498900 (Spray arm)"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Penfield, NY 14526
James
Job Details: 07/28/2022
Unit loud in spin and agitation. Found pulley cover contacting cam pulley. Replaced cam and adjusted pulley shield. Unit functions properly. ; used 1 W10721967 (Cam) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEB8
Near Rochester, NY 14618
James
Job Details: 07/28/2022
Unit not making ice. Cycled valve from icemaker and tested motor. Motor on icemaker is dead. ; ordrng 1 W10884390 (Icemaker) and 1 Sh15
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near Rochester, NY 14610
James
Job Details: 07/28/2022
Unit making rattling noise. Found blower wheel loose. Tightened blower and tested.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Rochester, NY 14611
James
Job Details: 07/28/2022
Freezer not defrosting. Replaced thermistor and defrosted evaporator. Leveled fridge. If problem persists replace control. ; used 1 Wpw10383615 (Therm) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Irondequoit, NY 14617
James
Job Details: 07/28/2022
Unit still not self defrosting. Replaced control and tested forced defrost mode.
We serviced a
JENN AIR OVEN
Model JMW2427DS01
Near Hemlock, NY 14466
Dave F
Job Details: 07/28/2022
Replaced console. Tested buttons for functionality. All operations normal.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, NY 14609
Andres
Job Details: 07/28/2022
"Replaced heating element for service pointer issue. Tested it and watched for leaks, did not see any unit is working properly.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ7
Near Naples, NY 14512
Dave F
Job Details: 07/28/2022
"Customer concerned about panel sparking while cooking. Could not duplicate symptom. Called Techline SR 7734221702, recommended that customer run fan while cooking."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHW02
Near Canandaigua, NY 14424
Dave F
Job Details: 07/28/2022
LED is out in freezer. Receiving 120 VAC. Needs bulb. Ordering LED for repair. Customer is paid in full.; ordrng 1 W11520324 (LED)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW05
Near Pittsford, NY 14534
Dave F
Job Details: 07/28/2022
"Customer concerned about noise coming from fridge. Checked ice maker, evap freezer fan and compressor sounds. No abnormalities detected. Customer will monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB00
Near Rochester, NY 14605
Dave F
Job Details: 07/28/2022
Replaced freezer fan motor. Tested. Operating normal.
We serviced a
FRIGIDAIRE OVEN
Model LGGF3043KFE
Near Rochester, NY 14623
Dave F
Job Details: 07/28/2022
"Bake temp not increasing. Found weak ignitor. Replaced ignitor. Unit tested, operating normal.; used 1 WRS312SNHW02 (Ignitor) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Macedon, NY 14502
Dave F
Job Details: 07/27/2022
"Unit shuts off shortly after cycle is started. Correct input AC voltage. Normal air flow through venting. Continuity check on wire harness to moisture sensor: true. Lowered front legs to balance unit to ensure clothes will make contact with moisture bar. Tested unit with damp clothes and is drying normally. If issue persists, order WP3387223 and WPW10298258. Call Techline on site."
We serviced a
MAYTAG OVEN
Model MET8665XW02
Near Macedon, NY 14502
Dave F
Job Details: 07/27/2022
'Feature not available' error message on screen. Needs control board to repair. Ordering control board.; ordrng 1 WPW10365407 (Control Board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Palmyra, NY 14522
Dave F
Job Details: 07/27/2022
"Replaced freezer evap Fan. Tested, all operations normal."
We serviced a
WHIRLPOOL OVEN
Model WEG730H0DS0
Near Victor, NY 14564
Dave F
Job Details: 07/27/2022
"Low speed cooling fan error. Tested in self-diagnostics, no other error messages. Needs cooling fan for repair.; ordrng 1 W11107275 (Cooling Fan)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL1
Near Canandaigua, NY 14424
Dave F
Job Details: 07/27/2022
Unit not draining. Found foreign object obstructing drainage and broken propeller blade on drain pump. Ordering drain pump for repair.; rqstng P&A on 1 W10348269 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Honeoye, NY 14471
Dave F
Job Details: 07/27/2022
Water leaking out of dispenser. Found water valve stuck in open position. Ice maker wouldn't cycle. Ordering ice maker and water valve for repair. ; rqstng P&A on 1 W10179146 (Water Valve) and 1 W10300022 (Ice Maker)
We serviced a
GE RANGE
Model JGB281DER3BB
Near Rochester, NY 14609
Andres
Job Details: 07/27/2022
Replaced gas line that leads to burner and igniter and burner on back right. When I tested the front left burner it was not igniting on its own. Their is gas going to burner but it's not coming in contact with igniter. Unit needs new burner.; ordrng 1 WB16T10046 (Burner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Clay, NY 13041
Chuck
Job Details: 07/27/2022
"Customer stated that fresh food compartment is not cooling. After inspecting unit i discovered that the fan in the freezer compartment is not running. Fan is getting voltage, ordering fan motor W11224591; ordrng 1 W11224591 (Fan motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SFZ4
Near Liverpool, NY 13090
Chuck
Job Details: 07/27/2022
Replaced right side adjuster and both right and left tracks. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Liverpool, NY 13088
Chuck
Job Details: 07/27/2022
Customer stated that she saw flames coming from under the bottom cavity of oven floor. After inspecting the unit i discovered that a thermal event happened cracking the left side of bake element. Replaced bake element W10779716. Unit tested good S7734184963
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Kirkville, NY 13082
Chuck
Job Details: 07/27/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Syracuse, NY 13208
Chuck
Job Details: 07/27/2022
Customer stated that fresh food compartment is not cooling. After inspecting the unit i discovered that the fan was iced up and not running. I defrosted fan with steamer and fan started to operate normally. I explained to the customer about over packing the freezer compartment. Unit tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Warners, NY 13164
Chuck
Job Details: 07/27/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good
We serviced a
GE WASHER
Model GTWN4250D0WS
Near Hilton, NY 14468
Dave L
Job Details: 07/27/2022
Replaced failing drain pump motor. Ran test cycle to verify operation. Tested ok. ; used 1 Sh (Sh) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ
Near Hilton, NY 14468
Dave L
Job Details: 07/27/2022
Replaced sump due to an open wash motor. P&L covered by whirlpool W13N7T1APL1; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
We serviced a
WHIRLPOOL DRYER
Model VGD6505GW
Near Spencerport, NY 14559
Dave L
Job Details: 07/27/2022
Customer concerned about temperature of the vent and cabinet. Found unit to be working normally. Cycles on and off as it should. Vent tested ok
We serviced a
WHIRLPOOL WASHER
Model WET4027HWo
Near Ontario, NY 14519
James
Job Details: 07/27/2022
Unit dead full of water. Cleaned out drain pump and tested. Unit functions properly.
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Webster, NY 14580
James
Job Details: 07/27/2022
Unit doesn't spin. Agitator spins and basket doesn't. Grinding noise when moving basket and gearcase leaking. Clutch not activating. Neutral wire damaged at stator. ; ordrng 1 W11162440 (Control) and 1 W10754448 (Clutch) and 1 W11393685 (Gearcase) and 1 W10734521 (Slide) and 1 W10915700 (Stator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Leicester, NY 14481
Jeremy
Job Details: 07/27/2022
Customer stated unit not making ice. Checked and found E5 error and discovered no water is filling when water is called for. Ice maker fill tube is frozen. Ordering icemaker.; ordrng 1 W11579560 (ICEMAKER)
We serviced a
KITCHENAID MICROWAVE
Model KMBS104EBL03
Near Avon, NY 14414
Jeremy
Job Details: 07/27/2022
Replaced magnetron and control for no heat. Unit checks good.
We serviced a
WHIRLPOOL DRYER
Model WGD8300SW0
Near Rush, NY 14543
Jeremy
Job Details: 07/27/2022
"Dryer was unplugged, gas unhooked and the back panel was removed upon arrival. Reinstalled back panel and removed front panels for inspection. Found evidence of lint burning inside of dryer. Customer reinstalled vent and hooked up gas. Vacuumed out lint from inside unit inspected all components, found no evidence of damage. Air flow is restricted, advised customer to have venting cleaned. Ran dryer and found valve coils are bad. Replaced coils, unit checks good.; used 1 279834 (COIL KIT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Rochester, NY 14618
Jeremy
Job Details: 07/27/2022
Found that control is sending low voltage to motor. Unable to verify operation of motor due to low voltage. Ordering motor and control. ; ordrng 1 W11085683 (Motor and Sump) and 1 W11305303 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Baldwinsville, NY 13027
Chuck
Job Details: 07/27/2022
"Customer stated that unit is not cleaning dishes and there are stains in the tub. No codes. Ran a diagnostic test cycle in which the unit operated normally. I explained to the customer how the unit works, run the hot water at the sink before starting a cycle, run a cycle with affresh to clean the unit and how much detergent to use."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXY02
Near Rochester, NY 14618
Andres
Job Details: 07/27/2022
Ice container was out of place so optics were not communicating and cycling the ice. Put ice container back in place.
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Rochester, NY 14620
Andres
Job Details: 07/27/2022
Called customer let them know I was on my way. They did not answer and voicemail was full. Showed up to house knocked on door no one answered. Waited 15min but no one showed up.; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Rochester, NY 14624
Andres
Job Details: 07/27/2022
"Customer stated unit was not washing properly. When I started a normal cycle I noticed that spray arms where not moving. I checked water valve make sure it was opened all the way, I also took dishwasher out to make sure hose was not kinked. When I put unit back in I tested it again and spray arms were moving. Customer also says dishes were not drying, I checked connections to the heating element and fuse both tested good. Recommending replacing the ACU.; ordrng 1 W11462461 (ACU)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near Webster, NY 14580
James
Job Details: 07/27/2022
Led not working. Rh hinge pin broken causing door switch to not engage. Rh door uneven. Lh trim bent. Lower panel screws missing. ; ordrng 2 WP489464 (Screw)s and 1 WP2307857 (Switch) and 1 2316859 (Bushing) and 1 W11474472 (Bolt) and 1 WPW10485980 (Hinge)
We serviced a
MAYTAG DRYER
Model MDE5500AYQ
Near Penfield, NY 14526
James
Job Details: 07/27/2022
Unit was flashing leds and would make banging noise when running. Reset power and tested. Couldn't replicate problem. Issue most likely main control and part is no longer available.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near North Chili, NY 14514
Andres
Job Details: 07/27/2022
Customer stated unit was not locking. Put unit into a diagnostic mode and tried to manually lock lid but it was not responding. Unit needs a new door lock.; ordrng 1 W11394572 (Lid lock)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Rochester, NY 14618
Jeremy
Job Details: 07/27/2022
"Replaced heater and control for heater not working and F7E1 error. Verified heater operation in diagnostic cycle, unit checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01W1133097
Near Webster, NY 14580
James
Job Details: 07/27/2022
"Bin broken, leds flickering. Led on pantry ui turns on and off. Door alarm wgen doors are closed. Frost in freezer. Ordering parts. Raised freezer door to better seal. ; ordrng 1 WPW10769076 (Ui) and 1 W11175820 (Bin) and 1 W11330971 (Ui) and 1 W11109510 (Pad) and 1 W11087492 (Switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Rochester, NY 14624
Andres
Job Details: 07/27/2022
Customer stated unit stopped producing ice. Diagnosed unit and found that water valve is not opening and letting water through. Checked their water pressure made sure they're getting water to valve which they are ; ordrng 1 W11519244 (Water inlet valve)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS3
Near Rochester, NY 14624
Andres
Job Details: 07/27/2022
Customer stated microwave would start when he closes the door. I took off panel and checked all the connections and micro switches. I put unit back together and tested it. Unit started working properly. It seems like they had a loose connection
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE06
Near Rochester, NY 14616
Dave L
Job Details: 07/27/2022
Customer is concerned with fresh food temps. Found freezer damper set all the way open. Adjusted settings. Freezer led assembly is damaged at the clip and will need to be replaced ordering housing and bulb; ordrng 1 W11518235 (Led) and 1 WPW10313917 (Housing)
We serviced a
WHIRLPOOL FREEZER
Model WRF989SDAH00
Near Rochester, NY 14617
Dave L
Job Details: 07/27/2022
Unit is not cooling properly due to a fresh food evaporator leak. Ordering evaporator and compressor under s71233; ordrng 1 W10276644 (Compressor) and 1 W10917531 (Evaporator) and 1 W11504445 (5-4) and 1 W10913906
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1MHKXMT04
Near Rochester, NY 14621
Dave L
Job Details: 07/27/2022
Defrost drain in frozen over causing iceBuild up in the freezer and water collecting in fresh food section. Drain tube is clear. Quoted to defrost. Customer declined
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Penfield, NY 14526
Jeremy
Job Details: 07/27/2022
"Unit has F7E1, F7E6, and F7E7. Ran diagnostic cycle found that motor will not start without assistance and agitator is only moving in one direction. Ordering motor, capacitor, gearcase, cam and washplate.; ordrng 1 W10721967 (CAM) and 1 W11395618 (CAPACITOR) and 1 W11026785 (MOTOR- DRIVE) and 1 W11449840 (GEARCASE)"
We serviced a
GE DISHWASHER
Model GDP665SYN2FS
Near Webster, NY 14580
James
Job Details: 07/27/2022
Replaced wash motor. Tested then installed. Retested and found no leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Webster, NY 14580
James
Job Details: 07/27/2022
Replaced damper and cycled. New damper functions properly.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14615
Andres
Job Details: 07/27/2022
"Replaced water valve and tested it. I still heard some knocking from pipes, informed customer that theirs not much we can do after this and it might be a plumbing issue."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ03
Near Rochester, NY 14617
Andres
Job Details: 07/27/2022
Replaced freezer door. Tested water made sure it was not leaking at connection. UI turned on and is responding to commands.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Webster, NY 14580
James
Job Details: 07/27/2022
"F7e4 f6e3. Unit gets into sensing and doesn't wash. Performed software update and calibrated. When unit has a load. It senses for two minutes and says cycle complete. Ordering control, clutch, and stator. ; ordrng 1 W10754448 (Clutch) and 1 W11195971 (Stator) and 1 W11419171 (Control) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Rochester, NY 14621
James
Job Details: 07/27/2022
Unit not defrosting. Icemaker missing ice bin and dropping on freezer floor. Ice is pushing door open. Removed ice and ran manual defrost. Customer is to monitor if problem persists replace WPW10259855 and 4388932
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Rochester, NY 14621
Dave L
Job Details: 07/27/2022
Unit is unresponsive. Voltage to console but it will not power on. Quoted for console. Customer was undecided and will let us know if they want to proceed ; rqstng P&A on 1 W10911042 (Console)
We serviced a
KITCHENAID OVEN
Model KOSE500EWH04
Near Pittsford, NY 14534
Jeremy
Job Details: 07/27/2022
Replaced burned out broil element. Unit checks good.
We serviced a
AMANA FREEZER
Model ABB1924WEW2
Near Spencerport, NY 14559
Dave L
Job Details: 07/27/2022
Replaced drain tube due to unit building defrost water/ice under freezer drawer. S38253 for part coverage ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN
We serviced a
JENN AIR MICROWAVE
Model JMW3430DS02
Near Fairport, NY 14450
Dave F
Job Details: 07/27/2022
"Button shorted/stuck key. Needs console. Ordering console. J13OAX1APL1, parts and labor authorization.; ordrng 1 W11236885 (Console)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Fairport, NY 14450
Dave F
Job Details: 07/27/2022
Customer concerned about water leakage from bottom of unit. Found spin basket leaning toward front. Adjusted front legs so fill water would not spill out. Calibrated unit and tested with self-diagnostic. Customer will monitor.
We serviced a
KITCHENAID 50#IM 18' FS
Model KUID308ESS1
Near Penfield, NY 14526
Dave F
Job Details: 07/27/2022
"Found left hand side spring hook broken. Adjusted hook and reinstalled spring. If problem persists, order WP2208570."
We serviced a
KENMORE FREEZER
Model 253.28712802
Near Pittsford, NY 14534
Dave F
Job Details: 07/26/2022
Customer had unit unplugged upon arrival. Compressor started up as soon as it was plugged in. Unit had full frost pattern. Fan is working. Found drain unhooked. Reattached drain tube and verified that there was no blockage.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS5
Near Webster, NY 14580
Andres
Job Details: 07/26/2022
When I was here for last repair the water line was not sealing properly it was leaking a little. I let customer know I will fix it for them since it was not leaking before repair. I used a piece of 5/16 line and connected it with a coupler. I tested it and did not see leaks.; used 1 WPW10655367 (Drip tray) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Churchville, NY 14428
Dave L
Job Details: 07/26/2022
Documented defrost issue with tech line. Ordering control per tech line recommendations. sr7734201405; ordrng 1 W11546609 (Control) and 1 W11546681 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, NY 14611
Jeremy
Job Details: 07/26/2022
"Found frost build up on the top front part of freezer. Discovered that freezer door was sagging and getting slightly stuck on bottom of cabinet when closing door, leading to an air leak in freezer compartment. Removed frost and adjusted freezer door. Door closes all the way freely. Unit operating as expected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Webster, NY 14580
James
Job Details: 07/26/2022
Icemaker does not stop producing ice. Icemaker cycled in test cycle. Need icemaker. ; ordrng 1 W11284458 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Irondequoit, NY 14617
James
Job Details: 07/26/2022
"Unit developing frost in freezer, ff section freezes food, dispenser drips, and doors fly open. Found dispenser not sealing allowing air to get into freezer causing frost and temperature issues. Ordering dispenser parts. Leveled door and adjusted wheels so doors self close. ; ordrng 1 W11423784 (Separator) and 1 W11397167 (Retainer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Rochester, NY 14624
Dave L
Job Details: 07/26/2022
Spoke to customer. Pre ordered ice maker ; ordrng 1 W11579560 (Ice maker)
We serviced a
MAYTAG WASHER
Model MVWB750WR0
Near Rochester, NY 14624
Dave L
Job Details: 07/26/2022
Found looser rotor bolt causing UL error tightened bolt. Tested ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Rochester, NY 14624
Dave L
Job Details: 07/26/2022
Heating Element - SP W11540964 - Special Project S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT