We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Irondequoit, NY 14609
James
Job Details: 06/17/2021
5 year warranty. Top rusting and leaking. Rust getting into clothes. Tub hits cabinet on spin cycle. Tub hits the floor. Need suspension. ; ordrng 1 W11097645 (Top) and 1 W11130359 (Suspension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near Rochester, NY 14609
James
Job Details: 06/17/2021
Filter stuck in housing. Clip on side of housing came off. Removed filter and reassembled housing. Installed customer supplied filter and flushed it. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYB05
Near Rochester, NY 14621
James
Job Details: 06/17/2021
Unit not cooling. Found evap fan not rotating. Need fan motor. ; ordrng 1 WPW10464673 (Fan motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS01
Near Webster, NY 14580
James
Job Details: 06/17/2021
Replaced fill tube and tested heater in diagnostics. Customer is to monitor ice production. ; dspstn on spec-tagged invntry: 1 W11366500 TUBE
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Webster, NY 14580
Tanner
Job Details: 06/17/2021
"Q1 no Q2 no Q3 noComplaint of noise during spin. Following stored errors:F7E6 motor faultRan auto diagnostic and unit locks. During agitation ticking is heard. This is basket spinning not motor agitating. Replaced shift actuator. Upon powering on unit popping is heard and electrical burn smell. New actuator caused a short. Ordering new actuator, ACU, and harness.; ordrng 1 W11417466 (ACU) and 1 W11255099 (Harness lower), dspstn on spec-tagged invntry: 1 W11307244 LATCH , used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Webster, NY 14580
Tanner
Job Details: 06/17/2021
Q1 no Q2 no Q3 noReplaced ACU. Ran diagnostic cycle and unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Rochester, NY 14611
Dave
Job Details: 06/17/2021
F9E1 long drain error . Drain filter was plugged . Cleaned drain filter . Tested unit in diagnostics unit tested good. Customer did not know where the filter was show customer how to fix unit if that happens again .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Rochester, NY 14626
David
Job Details: 06/17/2021
Replaced freezer led module that was shorted. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Pittsford, NY 14534
Steve
Job Details: 06/17/2021
Replaced the actuator for not changing from agitation to spin. The washer tested good. ; used 1 Wpw10006355 (Actuator) from stock
We serviced a
WHIRLPOOL DRYER
Model WED87HEDW0
Near Fairport, NY 14450
Steve
Job Details: 06/17/2021
"Found the heater element open. Ordering heater ; ordrng 1 WP8544772 (Element), dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL"
We serviced a
MAYTAG DISHWASHER
Model MDB7759AWS2
Near Webster, NY 14580
Tanner
Job Details: 06/17/2021
Q1 no Q2 no Q3 noComplaint of dispenser not dispensing rinse aid. Replaced dispenser assembly. Covered under ATEC warranty.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SFZ4
Near Penfield, NY 14526
Tanner
Job Details: 06/17/2021
"Q1 no Q2 no Q3 noComplaint of start button not working. Inspected start button and button is physically damaged. Able to put unit into diagnostic. No stored errors. Ran LED test and unable to cancel the start LED. Ran auto diagnostic cycle and unit completed cycle without issue. Inspected detergent dispenser and spring mechansm is missing. Needs new console and dispenser.; ordrng 1 W10910626 (Console), used 1 SH15 (STANDARD S/H) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Macedon, NY 14502
Steve
Job Details: 06/17/2021
Replaced motor for not washing dishes. The dishwasher tests good
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFE
Near Rochester, NY 14624
Evan
Job Details: 06/17/2021
Replacing console due to star button failing to engage unit into cycle. Replaced console. Tested unit. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Spencerport, NY 14559
David
Job Details: 06/17/2021
Installed drain pan kit due to frosted evaporator. Replaced fan with harness. Customer to monitor; dspstn on spec-tagged invntry: 1 W11087438 MOTOR-EVAPORATOR and 1 W11457241 PAN-DRIP
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFZ06
Near Rochester, NY 14622
James
Job Details: 06/17/2021
Complaint that compressor gets loud then unit warms and food thaws. Lights flicker. Unit was functioning upon arrival. Need control. ; ordrng 1 W11353815 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Rochester, NY 14617
James
Job Details: 06/17/2021
F2e2 error. Disconnected ui and control and reconnected. Problem still occurs. Need ui. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Rochester, NY 14624
David
Job Details: 06/17/2021
Replaced noisy damper
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14612
James
Job Details: 06/17/2021
Oven keeps blowing light bulbs. Bulb loose in socket. Front right burner not igniting. Cleaned burner and tested. Replaced bulb and socket. Unit functions properly.
We serviced a
MAYTAG WASHER
Model MVWB755DW0
Near Rochester, NY 14625
Tanner
Job Details: 06/17/2021
"Q1 no Q2 no Q3 noComplaint of noise during agitation. Following stored errors:F0E3Ran autodiagnostic and grinding is heard during agitation. Removed wash plate and found wash plate has been hollowed out where it sits on gearcase. Gearcase tines are also not uniform. Ordering new wash plate, gearcase and slider. ; ordrng 1 W10902814 (Wash plate) and 1 W11455453 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL OVEN
Model WFE540H0ES1
Near Rochester, NY 14606
Evan
Job Details: 06/17/2021
Customer stating that unit will not run bake cycle. Discovered that control is failing to send voltage to bake element. Ordering control ; ordrng 1 WPW10586736 (CONTROL )
We serviced a
KENMORE DISHWASHER
Model 665.13269K112
Near Rochester, NY 14620
Evan
Job Details: 06/17/2021
Customer stated that unit was leaking. Upon inspection discovered that unit was dripping from diverter. Customer does not want to replaced motor at this time due to age of machine. Collecting service call fee
We serviced a
MAYTAG DRYER
Model MDE6200AYW
Near Rochester, NY 14610
Evan
Job Details: 06/17/2021
"Customer stated that unit is producing noise while in spin. Discovered that idler pulley retainer clip has broken causing pulley to wear unevenly. Also discovered that rollers were. Dry noisy. Ordering rollers, pulley and retainer clip ; ordrng 2 12001541 (ROLLERS )s and 1 WP354987 (RETAINING RING 4 IDLER ) and 1 WP6-3700340 (IDLER PULLEY )"
We serviced a
WHIRLPOOL WASHER
Model LSQ9549LW3
Near Webster, NY 14580
Evan
Job Details: 06/17/2021
Replaced motor and capacitor due to unit failing to engage into spin. Replaced both parts and tested unit. Unit tested good. Please mail copy of receipt to customer ; dspstn on spec-tagged invntry: 1 WP8572717 CAPACITOR
We serviced a
WHIRLPOOL DRYER
Model WED8500DC
Near Rochester, NY 14613
Evan
Job Details: 06/17/2021
Replaced rollers and idler pulley due to unit still producing noise while in spin. Replaced all parts listed. Tested unit for customer unit tested good ; used 1 4392067 (REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT359SFTMOO
Near Irondequoit, NY 14609
David
Job Details: 06/17/2021
Replaced noisy evaporator fan motor. Unit tested ok
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HZ5
Near Rochester, NY 14617
David
Job Details: 06/17/2021
Replaced control due to failed light triac. Unit tested ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Rochester, NY 14607
David
Job Details: 06/17/2021
"Sr7730948483 pressures did not change in test 40 RTV valve is not functioning. Ordering valve ; ordrng 1 W10865727 (Valve), dspstn on spec-tagged invntry: 1 W10896677 COUPLER BR 6X2 1 W10897193 COUPLER AL 8X2 , and 1 W10897198 STUB EXT 7"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14616
David
Job Details: 06/17/2021
Found unit not cooling due to ice build up near fan. Customer stating door was left open accidentally. Removed ice. Fan tested ok. Customer to monitor
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Rochester, NY 14606
Dave
Job Details: 06/17/2021
Light in freezer not turning on. Bulb socket has power going to it but the light bulb is bad . Found the freezer building up with ice .found the freezer door was not shutting right . Adjusted the hinge and corrected the door . Freezer needs new light bulb WPW10574850
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Rochester, NY 14611
Dave
Job Details: 06/17/2021
"Compressor ohms 5, 6 and 11 . Its good . Compressor is hot and not starting .. pressures equalized at 70 SR 7731025317 called techline . Said unit needs new compressor told him this would be the third compressor and that there is no more steel coming from the cabinet . Techline said could use the copper on there to mount a other drier . Techline transferred me to trade team . SR 7730970303 trade team is going to submit unit for exchange."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Rochester, NY 14611
Dave
Job Details: 06/17/2021
Unit is working and cooling as expected
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14623
Dave
Job Details: 06/17/2021
"F7E1 basket speed fault . Belt had fallen off and cam was stripped . Replaced cam and reinstalled belt . Raised legs on unit . Calibrated and ran auto diagnostics. Unit tested good ; dspstn on spec-tagged invntry: 1 W11307244 LATCH , used 1 W10721967 (CAM) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DC
Near Henrietta, NY 14467
Dave
Job Details: 06/17/2021
Customer no longer needs service .; dspstn on spec-tagged invntry: 1 W11170706 CONTROL
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Fairport, NY 14450
Steve
Job Details: 06/17/2021
The refrigerator was off for five days. Complaint of not cooling. Tested compressor and it was starting properly after power cycle. Possible defrost issue. Rescheduled to inspect next week. ; ordrng 1 W10911102 (Harness bi metal)
We serviced a
WHIRLPOOL RANGE
Model KSGB900ESS0
Near East Rochester, NY 14445
Steve
Job Details: 06/17/2021
Replaced cooling fan for F8e0 cooling fan error that was preventing bake. The oven tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Rochester, NY 14618
Steve
Job Details: 06/17/2021
"Found motor getting power but not running. Replaced motor and the dishwasher tested good. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR , used 1 Sh15 (Shipping) from stock"
We serviced a
MAYTAG DRYER
Model MED6230RHW1
Near Penfield, NY 14526
Steve
Job Details: 06/17/2021
Replaced ui for no sound and erratic operation. The dryer tested good and heated.
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Fairport, NY 14450
Steve
Job Details: 06/17/2021
Replaced ui and main control for randomly shutting off oven while cooking.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Hilton, NY 14468
James
Job Details: 06/16/2021
Gasket falls out. Channel not molded deep enough for gasket to attach. Need door. ; ordrng 1 LW10672972 (Door direct ship.)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Webster, NY 14580
James
Job Details: 06/16/2021
Q1 n. Q2 n. Q3 n. Back legs tipped over and came off dryer base. Reinstalled back legs. Unit functions properly.
We serviced a
WHIRLPOOL DRYER
Model WED7600XW0
Near Webster, NY 14580
James
Job Details: 06/16/2021
Q1 n. Q2 n. Q3 n. Unit squeaking due to worn idler. Replaced idler and cleaned cabinet. Inspected belt and rollers. Unit functions properly. ; dspstn on spec-tagged invntry: 1 279640 PULLEY-IDLER
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM2
Near Rochester, NY 14620
Evan
Job Details: 06/16/2021
Customer stating that upper rack is falling. Discovered that adjusters have broken causing issue. Also unit was not properly installed. Reinstalled unit correctly. Ordering adjusters ; ordrng 1 WPW10740408 (ADJUSTER (LEFT)) and 1 WPW10740410 (ADJUSTER (RIGHT) )
We serviced a
WHIRLPOOL WASHER
Model WTW8540BW0
Near Penfield, NY 14526
James
Job Details: 06/16/2021
"Q1 n. Q2 n. Q3 n. Unit not spinning due to worn bearings. Replaced bearings and tested. ; ordrng 1 Sh15, used 1 W10435302 (Bearings) from stock"
We serviced a
FORD VAN
Model TRANSIT CONNECT
Near Geneseo, NY 14454
Steve
Job Details: 06/16/2021
Front tires and alignment
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM05
Near Rochester, NY 14607
Evan
Job Details: 06/16/2021
Attempted to replace door due to original door being delivered with dent. Discovered that replacement door has large scratch on left side of door. Reordering door ; ordrng 1 LW10638684 (DOOR )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Penfield, NY 14526
Dave
Job Details: 06/16/2021
"Zero degrees in freezer section . 35 in fresh food , adjusted temp from 37 to 39 .damper is making noise . Ordering damper W11164593; rqstng P&A on 1 W11164593 (diffuser)"
We serviced a
KITCHENAID DISHWASHER
Model KDI21AD
Near Rochester, NY 14618
Tanner
Job Details: 06/16/2021
Q1 no Q2 no Q3 noComplaint of no drain. Able to start a wash. When cancelling the wash unit does drain. Unit does not drain during cycle. Timer contacts not reaching the drain circuit. Needs new timer. There are no available replacement parts sold for this unit.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14623
Tanner
Job Details: 06/16/2021
Q1 no Q2 no Q3 noComplaint of no dry. Following stored errors:F10E2 vent wax motor fault. Ran autodiagnostic cycle and vent never turns on. Ordering vent wax motor.; ordrng 1 W11416460 (Vent assembly)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Fairport, NY 14450
Dave
Job Details: 06/16/2021
Dryer very loud . Found the motor is going bad . Ordering motor W11126010 . Verified that the blower will come off .; rqstng P&A on 1 W11126010 (motor-drve)
We serviced a
MAYTAG RANGE
Model MGT8775XB01
Near Walworth, NY 14568
Dave
Job Details: 06/16/2021
Ignitor not turning on . Has power going to it . Replaced ignitor and tested unit . Unit tested good .
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Macedon, NY 14502
Dave
Job Details: 06/16/2021
"F1E2 motor control fault . Found the unit would not go into spin . The drive hub was worn out . Checked the splines on the gear case and the splines and worn and just replacing drive hub it would fail again . Installed new hub to get customer by while waiting for parts . Leveled legs on unit . Ordering gearcase, drive hub and updated agitator as well ; ordrng 1 W11161960 (agitator) and 1 W10528947 (drive hub kit) and 1 W11454734 (Gearcase), used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Fairport, NY 14450
Dave
Job Details: 06/16/2021
Customer concerned about how had it is to turn the timer . Timer is turning with normal tension . Unit tested good . Customer instruct.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Henrietta, NY 14467
Tanner
Job Details: 06/16/2021
Q1 no Q2 no Q3 noOn first wash unit filled amd drained. Has not washed aince. Following stored errors:F8E1 long fillTested hot and cold valves and tested good. Blew through pressure hose and no obstructions or cuts in hose. Started load of towels and unit advanced into wash. Customer had unit unplugged when I arrived. Power cycling unit may have corrected issue. If issue returns order ACU. Pressure monitors are on ACU.
We serviced a
WHIRLPOOL ICEMAKER
Model n/a
Near Canandaigua, NY 14424
Dave
Job Details: 06/16/2021
Recirculating pump is not working . Ordering new pump . All other functions are working as expected.; ordrng 1 WPW10489125 (pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Victor, NY 14564
Dave
Job Details: 06/16/2021
Freezer is set to -2 temp was 0 . Freshfood is set to 37 was 36 in freshfood . Customer says items are freezing under the ice maker and the ice maker is not making ice consistently. Found ice maker jammed . Customer also said that the ice in the bin is clumping together. Found the gasket that goes between the ice maker bin and the door was not in the correct location . Moved gasket to correct location . Cycled ice maker . Tested good .customer will monitor. If problem persists order ice maker . Unit has two year warranty from costco ; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER
We serviced a
KENMORE WASHER
Model 11027422600
Near Churchville, NY 14428
Steve
Job Details: 06/16/2021
"Replaced drive tube for broken tube. Replaced coupler for loose coupler. The basket is bouncing another in spin The washer needs basket. ; rqstng P&A on 1 W10389329 (Basket), ordrng 1 WP389140 (Block), dspstn on spec-tagged invntry: 1 285753A COUPLING"
We serviced a
WHIRLPOOL DRYER
Model LDR3822PQ
Near Rochester, NY 14609
Evan
Job Details: 06/16/2021
Customer stated that unit is not drying properly and producing burning smell. Discovered that vent is severely clogged causing issue. Customer was unaware unit had vent on. Explained that lint trap needs to be cleaned after each use. Unit will not dry properly if you do not do so. Tested unit to confirm function. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Rochester, NY 14624
Steve
Job Details: 06/16/2021
"Found the gearcase is leaking oil and belt had come off. Put belt on and tested. The washer needs a new gearcase. Quoted for gearcase. Customer is going to decide on repair. ; rqstng P&A on 1 W11454734 (Gearcase) and 1 W11239857 (Belt), ordrng 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 W10528947 HUB"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Penfield, NY 14526
James
Job Details: 06/16/2021
"Replaced freezer led and led began functioning. Rh ff led not functioning still. E2 icemaker error. Need led harness and icemaker. ; ordrng 1 W11205082 (Led) and 1 W11294907 (Icemaker), dspstn on spec-tagged invntry: 1 W10695459 MODULE"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14619
Tanner
Job Details: 06/16/2021
Customer states dryer was repaired yesterday.; dspstn on spec-tagged invntry: 1 279838 ELEMENT
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Rochester, NY 14619
Steve
Job Details: 06/16/2021
Found glacier ice On top of evaporator and very poor frost pattern. The refigerator has a low charge. Customer is going to replace.
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Rochester, NY 14609
Evan
Job Details: 06/16/2021
Replacing motor and blower wheel due to original motor failing to run. Replaced motor and blower wheel. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 279827 MOTOR
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Dansville, NY 14437
Dave
Job Details: 06/16/2021
Found the actuator was out of the splutch like the service pointer W11531483 . Ordering new actuator Wpw10006355; ordrng 1 WPW10006355 (actuator)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Webster, NY 14580
Evan
Job Details: 06/16/2021
Replacing hinges due to door failing to latch properly. Replaced hinges. Tested door. Ran test cycle. Unit tested good
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM07
Near Rochester, NY 14624
Steve
Job Details: 06/16/2021
Found the door liner on freezer door not holding gasket causing warm air into freezer. Ordering door ; ordrng 1 LW10680730 (Freezer door) and 1 W11030682 (Gasket) and 1 W11182143 (Nameplater)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Rochester, NY 14624
Tanner
Job Details: 06/16/2021
Q1 no Q2 no Q3 noComplaint of not washing. Following stored errors:F8E1 long fillF8E2 this error is not defined in tech sheet.Tested valves and confirmed no hot water to machine. Customer atates they do not have working hot water to laundry. Advised customer must use tap cold only. Any other wash temp requires hot. Reviewed use and care for unit. Started load of laundry that advanced into wash cycle without issue.; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDW00
Near Dansville, NY 14437
Dave
Job Details: 06/16/2021
Unit not running . Has power going to unit . Found a loose connection at the wire harness going into the cabinet adjusted the pins in the harness unit is not running and working as expected.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Webster, NY 14580
James
Job Details: 06/16/2021
"Unit intermittent to function. Sometimes start button won't work, sometimes ui won't power on. F6e3 error. Replaced control and calibrated. Customer is to monitor."
We serviced a
MAYTAG RANGE
Model MER8800FZ0
Near Fairport, NY 14450
Steve
Job Details: 06/16/2021
Found bake element broken. Ordering element ; ordrng 1 W10779716 (Bake element)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rochester, NY 14606
Tanner
Job Details: 06/16/2021
Q1 no Q2 no Q3 noComplaint of lid errors. Found that lid switch broken off of bezel. Reassembled and testd lid switch via diagnostic. Lid always testing open regardless of actual position. Ordering new lid lock and bezel.; ordrng 1 W11394572 (Lid lock) and 1 W11545554 (Bezel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM
Near Henrietta, NY 14467
Steve
Job Details: 06/16/2021
Found condenser was plugged causing periodic ice production. Cleaned condenser and lowered temp In Freezer.Found the defrost drain was plugged causing water to accumulate in fresh food section. Removed drain and cleared obstruction.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Rochester, NY 14611
Tanner
Job Details: 06/16/2021
Q1 no Q2 no Q3 no*model was exchanged by retailer. New serial is CA040029. Complaint unit stops mid cycle.F0E9 off balance pause.Ran autodiagnostic test and unit testing good. Reviewed use amd care with customer. Ran test load of towels with customer. Did experience difficulty starting a wash. Had to power cycle unit for start entry to work. Reccomended following wash options for best load balancing:-Load garments evenly around outside of wash basket.-Use the highest water level-Select fabric softener option even when not using fabric softener for a deeper rinse-Use heavy duty in place of normal. Normal does not supply as much water. More water means more water saturation and better balanced loads.- If load does go off balance pause the cycle. Wait for basket to come to stop and lid will unlock. Arrange garments so weight is even around the basket. Resume cycle by holding start button then releasing when all LEDs are on.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Rochester, NY 14626
James
Job Details: 06/16/2021
Door not closing on freezer and allowing frost to build up. Need slides ; ordrng 2 W11265130 (Slide)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Irondequoit, NY 14609
James
Job Details: 06/16/2021
Q1 n. Q2 n. Q3 n. Unit developing frost in freezer. Found top of both doors not contacting cabinet. Shimmed rear wheels and adjusted hinges. Molded gaskets with heat gun. Customer is to monitor. If problem persists replace ff lower hinge
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Rochester, NY 14626
James
Job Details: 06/16/2021
F7e7 f0e2 f8e1 f0e9 f0e5. Unit not displaying load and go status. Ran calibration now load and go is functioning. Valves not functioning in manual diagnostics but will work in normal cycle. Need ui. ; ordrng 1 W11413337 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochester, NY 14626
James
Job Details: 06/16/2021
Dropped off part
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Henrietta, NY 14467
Steve
Job Details: 06/16/2021
Found the user interface was in demo mode after power outage. Went into settings and reset the user interface to work in normal cook. Modes.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS4
Near Rochester, NY 14617
Evan
Job Details: 06/16/2021
Replacing drain pump due to original pump impeller failing to run and remove water. Replaced pump. Tested unit. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXWH9
Near Rochester, NY 14617
Evan
Job Details: 06/16/2021
Unit is still leaking after repair. Discovered that fill valve triac on control is stuck open causing unit to overfill. Ordering control. $69.51 was cost paid for gasket for previous repair. Please deduct this cost from control price upon installation ; ordrng 1 W11035586 (CONTROL )
We serviced a
WHIRLPOOL DRYER
Model WED8500DC
Near Rochester, NY 14613
Evan
Job Details: 06/16/2021
Customer stating unit was producing noise while in spin. Discovered that idler pulley has come loose due to triangle clip breaking. Replaced clip and cleaned roller shafts. Reassembled unit. Unit tested good
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14609
Evan
Job Details: 06/12/2021
Replacing all parts listed due to unit failing to engage into spin. Replaced all parts. Ran diagnostic cycle. Unit completed cycle as it should. Ran drain and spin to confirm function. Unit tested good ; dspstn on spec-tagged invntry: 1 W10721967 CAM
We serviced a
WHIRLPOOL RANGE
Model WFG535S0JZ0
Near Irondequoit, NY 14609
Evan
Job Details: 06/12/2021
"Replacing control, ignitor and convection fan motor due to unit failing to heat consistently over 400 degrees. Also convection fan would not run. Replaced all parts listed. Convection fan was making contact with fan cover. Adjusted fan. Tested unit. Unit tests good ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Rochester, NY 14607
Evan
Job Details: 06/12/2021
Replacing motor control due to unit failing to run spin cycle. Replaced motor control. Ran diagnostic cycle. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Conesus, NY 14435
Dave
Job Details: 06/12/2021
Replaced control and UI . Tested unit in diagnostics. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Lakeville, NY 14480
Dave
Job Details: 06/12/2021
Replaced main control in rear . Unit started working . Replaced UI for possibly shorting out main control . Unit tested good
We serviced a
WHIRLPOOL OVEN
Model WGG755S0BE00
Near Rochester, NY 14624
David
Job Details: 06/12/2021
Front right burner valve is stuck and will not turn. Ordering manifold. ; ordrng 1 WPW10204705 (Manifold) and 1 Sh (Shipping)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Rochester, NY 14624
David
Job Details: 06/12/2021
Spoke to customer. Pre ordered damper ; ordrng 1 WPW10479155 (Damper)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW01
Near Brockport, NY 14420
David
Job Details: 06/12/2021
Found unit with a frozen evaporator. 5vdc to thermistor. Thermistor tested out of spec. Ordering thermistor. ; used 1 WPW10383615 from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138TFY0
Near Rochester, NY 14626
David
Job Details: 06/12/2021
Customer was concerned with fresh food and freezer seals. Found no moisture in either compartment. Freezer temp was 3 and fresh food section at 38 unit testing ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYBL2
Near Rochester, NY 14624
David
Job Details: 06/12/2021
Unit will not make ice. Found module stalled halfway through harvest. 119vac at module. Ordering ice maker. ; ordrng 1 W10882923 (Ice maker) and 1 Sh
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Spencerport, NY 14559
David
Job Details: 06/12/2021
Unit is not drying dishes. Found wire to heater disconnected under unit. Connected wire and cleared heater error from diagnostics. Ran unit with clear door to check operation. Unit is still siphoning water out dieting wash. Drain has not been corrected from last visit. Customer will have to have this addressed I. Order for the dishwasher to operate properly.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Spencerport, NY 14559
David
Job Details: 06/12/2021
Replaced console. Ran rapid wash to test.Unit tested ok. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB06
Near Rochester, NY 14616
David
Job Details: 06/12/2021
Customer is concerned with the fresh food door shutting on its own. There is no way to lower the front of the unit below where the wheelsTouch the floor. Unit is operating as designed.
We serviced a
WHIRLPOOL DRYER
Model 417.80412700
Near Rochester, NY 14621
Tanner
Job Details: 06/12/2021
Q1 no Q2 no Q3 noComplaint of missing handle and door seal. Complaint of long dry times.Found lint filter completely full. This creates bad airflow and long dry times. Vent is dented and crushednand vents vertical. Reccomended semi rigid vent be replaced so dryer can vent better. Ordering door seal and handle.; ordrng 1 131129900 (Door seal) and 1 131644700 (Handle)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14605
Tanner
Job Details: 06/12/2021
"Q1 no Q2 no Q3 noComplaint of unit beeping into start of cycle. Flashes white lights. Following stored errors:F10E5 leaking from diverterF10E2 vent wax motor electrical problemF8E4 overflow switch open.Unit will start to fill. Then cancels cycle. Will flash F10E5 leaking from diverter. Tested overflow switch and tested good. No actual leak. Ordering ACU, Vent Wax Motor, Motor Sump Assembly. ACU inadvertently throwing errors, fault with diverter sensor, DC electrical problem with vent wax motor. ; ordrng 1 W11414076 (Pump assembly) and 1 W11416460 (Vent Assembly) and 1 W11410066 (ACU)"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near West Henrietta, NY 14586
Dave
Job Details: 06/12/2021
Replaced blower wheel for being cracked . Tested unit . Tested good
We serviced a
WHIRLPOOL OVEN
Model WFG525S0HZ1
Near Rochester, NY 14605
Evan
Job Details: 06/12/2021
Replacing regulator due to local gas company red tagging unit for unit leaking gas. Replaced regulator. Tested unit. Checked all fittings. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Webster, NY 14580
Tanner
Job Details: 06/12/2021
Q1 no Q2 no Q3 noReplaced ACU. Calibratee via auto diagnostic cycle. Unit tested good. Customer states trouble when washing bath rugs. Advised unit not intended to clean rubber bath mats. Reccomended woven cloth bath rugs as those materials will absorb water and balance better.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Fairport, NY 14450
Steve
Job Details: 06/12/2021
Tested ice maker in freezer and it cycled. The water valve hummed but no water came out. The fill tube heater is getting 12.5 volts and 260 ohms. The valve was getting 100 volts when calling for water. Ordering ice maker and fill tube heater. ; ordrng 1 W11496599 (Fill tube heater) and 1 W10886939 (Ice maker)