We serviced a
GE WASHER
Model GTW460ASJ9WW
Near Rochester, NY 14615
Dave L
Job Details: 12/18/2023
"Drain pump has failed. Ordering pump; ordrng 1 WH23X28418 (Pump), used 1 Sh15 (Sh) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Rochester, NY 14615
Dave L
Job Details: 12/18/2023
"Unit was cooling ok. Evidence of frosting on evaporator. Ordering harness, diffuser and thermistors ; ordrng 1 W11164593 (Diffuser) and 2 W10316760 (Thernistor)s and 1 W11566475 (Harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Farmington, NY 14425
James
Job Details: 12/18/2023
Water accumulates in vent and leaks on the floor when the rack is pulled out. Inspected unit. Vent is open at end of cycle. Attempted to call techline. Techline closed for training. Need to contact techline. ; schdld next appmnt for 12/20 WED !
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Ontario, NY 14519
Andres V
Job Details: 12/18/2023
Found a rubber band in the pump that caused impeller not to spin. Cleared debris then reinstalled pump and tested it. Unit now drains correctly
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS00
Near Fairport, NY 14450
Andres V
Job Details: 12/18/2023
I replaced the freezer light and two top left side lights. Lights came on and are working properly now. Followed service pointer W11460554 covered parts and labor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Canandaigua, NY 14424
James
Job Details: 12/18/2023
Freezer at 0 with half frost pattern. Compressor is loud. Suction line corrosion. Disconnected fan and frost pattern didn't get better. Sealed system. ; ordrng 1 W11578004 (Evap) and 4 W11506619 (8mm)s and 1 W11580057 (Compressor) and 1 W11578570 (7*4) and 1 W11504445 (5*4) and 1 W11504447 (5*1.8) and 1 W11661102 (Process) and 1 W10913906 (Access) and 1 R600 and 2 W11504416 (8.5*6)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Manchester, NY 14504
James
Job Details: 12/18/2023
Unit not cooling. No pressure on high side low side -20. Removed filter drier and had refrigerant at high side. Replaced drier and tested. Found no leaks unit pulled down to 500 microns and full frost pattern. Customer is to monitor.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC4
Near Rochester, NY 14612
Dave L
Job Details: 12/18/2023
Replaced cracked lid. Tests ok ; used 1 Sh15 (Sh) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Fairport, NY 14450
James
Job Details: 12/18/2023
Unit will not allow normal or rinse button to be selected. Disconnected ui and retested. Problem remains. Need control panel ; ordrng 1 W11622500 (Ui)
We serviced a
WHIRLPOOL OVEN DOUBLE
Model RBD307PVS02
Near Pittsford, NY 14534
James
Job Details: 12/18/2023
"Upper bake cycle not working. Bake element shorted and terminal melted off. Repaired wire and tested. 120v to element, spec is 240v. Need control and element WPW10438750 nla."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Fairport, NY 14450
Andres V
Job Details: 12/18/2023
Units feet where needed to be lowered so unit leans back more then forward. Cleared out the drip tray on unit and tested it.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKV1
Near Penfield, NY 14526
Andres V
Job Details: 12/18/2023
"I ran a diagnostic cycle on unit and watched for leaks but did not see any. Customer stated that unit gave her F8E4 code when unit was not running and water was leaking down into basement. I checked heating element bushings, water valve and door seal. Customer is to run unit like normal and watch unit"
We serviced a
JENN AIR RANGE
Model JGS8850CDS02
Near Pittsford, NY 14534
James
Job Details: 12/18/2023
Replaced door hinges and tested. One year warranty on repair.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Penfield, NY 14526
Andres V
Job Details: 12/18/2023
Heard high pitch noise coming from the sump and pump area I reccomend replacing the sump and pump.; ordrng 1 W11460946 (Sump and pump)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Fayetteville, NY 13066
Chuck G
Job Details: 12/18/2023
Customer stated that unit is not starting a cycle. Error code F7E1-tach missing. After inspecting unit i found that the capacitor tested bad. Replaced capacitor. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 W11395618 (Capacitor) from stock
We serviced a
HOTPOINT DISHWASHER
Model HDF330PGRWW
Near Syracuse, NY 13224
Chuck G
Job Details: 12/18/2023
Upon arrival the receiver stated that the unit is no longer in repair status.
We serviced a
GE DISHWASHER
Model GDT665SSN5SS
Near Syracuse, NY 13219
Chuck G
Job Details: 12/18/2023
Customer stated that unit is not working. After running diagnostics i discovered that the pressure SENSOR that was previously installed is leaking. Error code F86-no fill. Unit needs a pressure sensor WD21X25468 and TURBIDITY SENSOR WD21X22830; rqstng P&A on 1 WD21X22830 (TURBIDITY SENSOR) and 1 WD21X25468 (Pressure sensor)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Syracuse, NY 13205
Chuck G
Job Details: 12/18/2023
"Customer stated that the glass separated from the door and is flopping down. After inspecting unit i found that the outer glass of door is cracked where the handle attaches causing a weak spot when opening the door. Ordering outer glass W11620722, handle screws W11428245, nameplate W11178521, bracket W10883315 and bracket screws W10837731; ordrng 1 W11620722 (Outer glass) and 2 W11428245 (Handle screw)s and 1 W11178521 (Nameplate) and 1 W10883315 (Bracket) and 2 W10837731 (Bracket screws)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Jamesville, NY 13078
Chuck G
Job Details: 12/18/2023
Customer stated that lid is not locking. Error code F5E1-lid lock fault. Replaced previously installed faulty lid lock. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Manlius, NY 13104
Chuck G
Job Details: 12/18/2023
"Customer stated that the unit is not responding to commands, no lights. After inspecting unit i found a loose connection in the terminal box. I repaired connection, i then ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Pittsford, NY 14534
James
Job Details: 12/14/2023
Replaced compressor and tested. Unit intermittently cooling. Pressure drops to -20 and 80 then doesn't equalize. Called techline sr7738028615 they said unit has a leakReplaced drier and 8x2 lokring at evaporator. Unit oassed equalization. Verified frost to ff evaporator.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Palmyra, NY 14522
Andres V
Job Details: 12/14/2023
"Found error code for no drain. I then checked underneath unit and found a cut wire going to drain pump, I repaired wires and tested unit. Unit is working properly."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Palmyra, NY 14522
Andres V
Job Details: 12/14/2023
Put hinge back in place and tested it. Door no longer falls when opening. Had customer test it out.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rochester, NY 14626
Dave L
Job Details: 12/14/2023
Replaced led power supply due to intermittent cooling. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Baldwinsville, NY 13027
Chuck G
Job Details: 12/14/2023
"Replaced IM, cycled unit. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Penfield, NY 14526
James
Job Details: 12/14/2023
"Unit Not draining. Found harness damaged at drain pump. Repaired harness and tested. Unit not agitating. Found capacitor leaking oil. Replaced cap and shifter. Calibrated and tested quick wash. Cycle agitating and filling for 20 minutes instead of starting wash cycle. ; ordrng 1 W11513246 (Control) and 1 W11643701 (Harness), used 1 Wpw10006355 (Actuator), and 1 W11395618 (Capacitor) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Manchester, NY 14504
Andres V
Job Details: 12/14/2023
Squeaking noise was coming from rollers on the bulkhead. I replaced all rollers and idler pulley. Put unit back together and tested it. Unit is working properly ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Canandaigua, NY 14424
Andres V
Job Details: 12/14/2023
"I installed new suspension rods and tested unit. Unit is still excessively shaking and bouncing around, when replacing rods I did notice a crack in the outter tub. ; ordrng 1 W10752719 (Basket) and 1 W11454734 (Gearcase) and 1 W10528947 (Hub) and 1 W11219115 (Outter tub)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Webster, NY 14580
James
Job Details: 12/14/2023
4-3 7_1 errors for wash motor and heater. 115v to motor at 7ohms. Need sump assembly. ; ordrng 1 W11025157 (Pump)
We serviced a
KITCHENAID OVEN
Model KODE900HSS00
Near Rochester, NY 14626
Dave L
Job Details: 12/14/2023
Replaced leaking door gaskets. Cleaned interior oven glass on both doors.
We serviced a
WHIRLPOOL DRYER
Model WED7000DW0
Near Rochester, NY 14616
Dave L
Job Details: 12/14/2023
Motor is noisy ordering motor. ; ordrng 1 WP694089 (Blower) and 1 279827 (Motor)
We serviced a
MAYTAG DRYER
Model MGDC465HW2
Near Walworth, NY 14568
James
Job Details: 12/14/2023
Replaced pts switch and tested.
We serviced a
JENN AIR RANGE
Model JES9860CAW00
Near Webster, NY 14580
James
Job Details: 12/14/2023
Unit burns food without cooking it all of the way. Tested elements. Calibrated oven up ten and tested. Unit ranged from 330-375. Couldn't replicate complaint. Pre order sensor ; ordrng 1 12001656 (Sensor) and 1 Sh15
We serviced a
WHIRLPOOL WASHER
Model WTW5800BW0
Near Rochester, NY 14616
Dave L
Job Details: 12/14/2023
Wash basket is worn at hub causing a wobble during spin. Ordering basket; rqstng P&A on 1 WTW5800BW0 (Tub)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Webster, NY 14580
James
Job Details: 12/14/2023
"Unit ends cycle before clothes are spun out. Off balance pause error. Cleared errors. Replaced belt and cam. Calibrated and checked level. Ran spin cycle successfully. ; used 1 W10721967 (Cam), and 1 Wpw10006384 (Belt) from stock"
We serviced a
WHIRLPOOL DISPOSER
Model KBDS100T3
Near Irondequoit, NY 14622
James
Job Details: 12/14/2023
Unit wouldn't start motor. Swapped unit with new one.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Bloomfield, NY 14469
Andres V
Job Details: 12/14/2023
Unit had error code for basket speed fault. I looked underneath unit and found capacitor to be leaking. I replaced it and tested it. Unit now agitates and spins. ; used 1 W11428524 (Capacitor) from stock
We serviced a
KITCHENAID OVEN
Model KEBK101SSS04
Near Irondequoit, NY 14617
Dave L
Job Details: 12/14/2023
Bake element reads open. Customer got one bake cycle completed since last repair. Replaced bake element ; dspstn on spec-tagged invntry: 1 12001655 SENSOR 3'
We serviced a
GE DISHWASHER
Model GDP665SYN2FS
Near Irondequoit, NY 14617
Dave L
Job Details: 12/14/2023
"Pressure sensor is clogged and not sensing water level. Ordering pressure sensor; ordrng 1 WD21X25468 (Pressure sensor), used 1 Sh15 (Sh) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Rochester, NY 14624
Dave L
Job Details: 12/14/2023
Removed screw that was stuck to rotor magnet causing a scraping noise during spin. Tests ok.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rochester, NY 14624
Dave L
Job Details: 12/14/2023
Timer is hard to turn and has broken knob. Ordering knob and returning with timer; ordrng 1 W11708423 (Knob)
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Spencerport, NY 14559
Dave L
Job Details: 12/14/2023
Found upper rack installed backwards causing a leak from the door. Installed rack properly and ran full cycle ; dspstn on spec-tagged invntry: 1 W11483553 GASKET
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Farmington, NY 14425
Andres V
Job Details: 12/14/2023
Back left Suspension rod broke off and tub fell also power cord got ripped out of wall and damaged the ground plug. ; ordrng 1 W11217817 (Suspension rods)
We serviced a
MAYTAG WASHER
Model MAV2757AWW
Near Victor, NY 14564
Andres V
Job Details: 12/14/2023
Unit is making a grinding noise that's coming from the drain pump when in a spin cycle. ; ordrng 1 WP35-6780 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Fairport, NY 14450
Andres V
Job Details: 12/14/2023
"Replaced the control board. Compressor, fans and lights turned on. Unit is working properly"
We serviced a
JENN AIR REFRIGERATOR
Model JS42PPDUDE00
Near Baldwinsville, NY 13027
Chuck G
Job Details: 12/14/2023
Replaced freezer door. Transferred skin. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Hilton, NY 14468
Dave L
Job Details: 12/14/2023
Replaced broken switch; used 1 W11384469 (Switch) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Baldwinsville, NY 13027
Chuck G
Job Details: 12/14/2023
"Customer stated that the water is not dispensing and that the ice cubes are small. After inspecting unit i found that the issue is the water filter needs to replaced, i used a bypass to test and the water dispensed as intended. I explained to the customer that the filter needs to be replaced. Unit tested good"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Syracuse, NY 13203
Chuck G
Job Details: 12/14/2023
"Removed ice from evaporator with steamer. Replaced harness, evap motor, blade and thermistor. Unit tested good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Syracuse, NY 13215
Chuck G
Job Details: 12/14/2023
Replaced door and badge. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Fayetteville, NY 13066
Chuck G
Job Details: 12/14/2023
Customer stated that unit is filling and draining but not washing. Error code F4E3-motor not running. Unit needs a sump assembly. Ordering sump assembly W11025157; ordrng 1 W11025157 (Sump assembly)
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Manlius, NY 13104
Chuck G
Job Details: 12/14/2023
"Customer stated that unit is not heating. After inspecting unit i found that the screw & nut was missing holding L3 to the terminal block, located screw & nut behind back panel- installed nut & screw to L3. Tested unit and unit tested good"
We serviced a
AMANA RANGE
Model ACR4303MFB7
Near Rochester, NY 14621
James
Job Details: 12/13/2023
Replaced control and tested. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Rochester, NY 14618
Andres V
Job Details: 12/13/2023
"Unit was sitting on a drain cover that was higher then the ground and unit was hitting it causing it to damaged the cover, motor pulley and belt. ; ordrng 1 W11497303 (Motor) and 1 W11239857 (Belt) and 1 W11409708 (Cover)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Rochester, NY 14626
Dave L
Job Details: 12/13/2023
Replaced valve and retested. Error did not return.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Jordan, NY 13080
Chuck G
Job Details: 12/13/2023
Customer stated that there are rust spots on both freezer and fresh food doors. Verified issue. I replaced both doors. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Syracuse, NY 13219
Chuck G
Job Details: 12/13/2023
"Customer stated that unit is displaying a PO error code twice a week. After inspecting unit i found that the drawer UI had some corrosion, replaced UI. I went throw diagnostics and tested valves, IM, fans and compressor-i could not duplicate the issue. I confirmed that the drawer harness and outlet tested good. I could not confirm the breaker in the panel box, i explained to the customer that he might want to have the breaker tested as something is interrupting the power going to control. Customer will monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Syracuse, NY 13224
Chuck G
Job Details: 12/13/2023
Ice bin door switch tested bad. Replaced door switch. IM cycled as intended. Unit tested good ; used 1 W11384469 (Switch) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near East Syracuse, NY 13057
Chuck G
Job Details: 12/13/2023
Customer stated that unit is not heating. Error code F2-shorted key. After inspecting unit i found that the unit needs a new control. Ordering control W11126814; ordrng 1 W11126814 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14608
Andres V
Job Details: 12/13/2023
Replaced ice maker on unit. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Manlius, NY 13104
Chuck G
Job Details: 12/13/2023
"Customer stated that the units left hand door is not closing. After inspecting the unit i found that the right door was causing resistance against the left door, i adjusted feet to level unit. Bottom grill is missing on unit. Ordering grill WPW10637671. ; ordrng 1 WPW10637671 (Grill)"
We serviced a
JENN AIR OVEN
Model JJW2830IL01
Near Manlius, NY 13104
Chuck G
Job Details: 12/13/2023
Customer stated that bottom oven is locked. Error code F2E1-stuck key. After inspecting unit i was able to unlock door in diagnostics. I then tested unit by running a bake cycle in which the unit operated as intended. I tested fans in diagnostics-fans tested good. Unit tested good
We serviced a
AMANA DRYER
Model NED4655EW1
Near Brockport, NY 14420
Dave L
Job Details: 12/13/2023
Found belt disconnected. Reinstalled drive belt.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Macedon, NY 14502
Andres V
Job Details: 12/13/2023
Helped James with sealed system
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVB00
Near Rochester, NY 14624
Dave L
Job Details: 12/13/2023
Replaced restricted filter housing tests ok ; used 1 Sh15 (Sh) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Rochester, NY 14624
Dave L
Job Details: 12/13/2023
Filter housing is not locking into filter. Ordering housing. ; ordrng 1 W11162041 (Housing)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Rochester, NY 14619
Dave L
Job Details: 12/13/2023
"Replaced hoses and drain pump due to unit not draining. Tests ok. ; used 1 Sh15 (Sh), and 1 W10876537 (Pump) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Rochester, NY 14611
Dave L
Job Details: 12/13/2023
Replaced block. Customer has not repaired electrical feed to unit. Left breaker off. Unit can not be used until an electrician repairs feed.
We serviced a
GE REFRIGERATOR
Model PVD28BYNCFS
Near Cayuga, NY 13034
Chuck G
Job Details: 12/13/2023
After further inspection i discovered that the noise that the customer is hearing is refrigerant running through the lines in the liner when the compressor is running on high speed. I explained to the customer that this is internal. Unit tested good
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14620
Dave L
Job Details: 12/13/2023
Replaced valve due to stuck solenoid
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ0
Near Ontario, NY 14519
James
Job Details: 12/13/2023
Unit not starting. Door switch broken. Byoassed switch and tested. Motor bearing siezed. Door switch nla. Customer going to repair switch themselves. Need motor. ; ordrng 1 279787 (Motor) and 1 Sh15 and 1 WP697772 (Blower wheel)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Webster, NY 14580
James
Job Details: 12/13/2023
Unit is louder than it was when new. Tested unit and wash motor is intermittently vibrating. Need pump assembly and insulation. ; ordrng 1 W11673297 (Insulation) and 1 W11460946 (Pump)
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC3
Near Macedon, NY 14502
Andres V
Job Details: 12/13/2023
Called techlineto ask what could be causing this issue. did a test on motor start windings and found them out of spec. SR 7738015974; ordrng 1 W11549461 (Motor)
We serviced a
KENMORE REFRIGERATOR
Model ="596.72383411"
Near Rochester, NY 14617
Dave L
Job Details: 12/13/2023
Freezer door was frozen shut. Freed door with steamer and adjusted closures. Verified defrost drain.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH53521HZ06
Near Pittsford, NY 14534
Andres V
Job Details: 12/13/2023
Customer got new identical bulb to the original one but light now won't turn off UI panel says it's off but stays on. Reccomend replacing the control board ; ordrng 1 WMH53521HZ06 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Auburn, NY 13021
Chuck G
Job Details: 12/13/2023
Customer stated that top rack is falling out of tracks. Verified issue. Replaced square trade provided rack adjuster kit. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM02
Near Penfield, NY 14526
James
Job Details: 12/13/2023
Unit not cooling ff section. Freezer frozen over. Tested diagnostics. Screw loose in rh rail making door not seal. Tightened screw and removed ice. Unit functions properly.
We serviced a
GE WASHER
Model PTW600BSR1WS
Near Pittsford, NY 14534
Andres V
Job Details: 12/13/2023
Replaced the tub ring on unit. Put unit back in place and made sure it was leveled so it did not shake around.
We serviced a
WHIRLPOOL COOKTOP
Model KSGG700EBS2
Near Pittsford, NY 14534
Andres V
Job Details: 12/13/2023
Replaced the UI ribbon on unit. Tested touchpad. Unit is responding to commands.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Pittsford, NY 14534
Andres V
Job Details: 12/13/2023
Customer showed me a video of unit on medium spin speed and it was shaking excessively. I reccomend replacing tub and control. ; ordrng 1 W11460604 (Tub) and 1 W11550649 (ACU)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Rochester, NY 14626
Dave L
Job Details: 12/13/2023
Replaced shorted deli control tests ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Webster, NY 14580
James
Job Details: 12/13/2023
Unit droning with freezer fan on. Problem with freezer fan. Called techline. Was on hold for 30 minutes and couldn't get through. ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED9600TWO
Near Rochester, NY 14618
James
Job Details: 12/13/2023
"Unit loud during cycle. Idler worn. Replaced dryer repair kit and tested. One year warranty on repair. Concern with amana refrigerator noise. Couldn't replicate noise suspect its the icemaker. Customer is to monitor. 30 days warranty on sc ; used 1 4392067 (Kit), and 1 Sh15 from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Irondequoit, NY 14609
James
Job Details: 12/13/2023
Unit shakes and walking away from the wall. Customer doesn't want any more repairs. Called techline and documented sr7738010937. Customer is to contact customer service.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Brockport, NY 14420
Dave L
Job Details: 12/11/2023
Filter was hitting lower spray arm due to metal debris getting stuck in housing. Tests ok
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Rochester, NY 14612
Dave L
Job Details: 12/11/2023
Replaced co trim and left rear shock due to excessive shaking. Washer tests normally.
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Rochester, NY 14612
Dave L
Job Details: 12/11/2023
Found loose agitator causing garments to get caught underneath. Removed agitator and removed items.. reinstalled agitator tightly. Tests ok. P
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Rochester, NY 14616
Dave L
Job Details: 12/11/2023
Unit not defrosting. Heater connection open. Repaired connection to defrost heater.tests ok
We serviced a
KENMORE RANGE
Model ="79074233314"
Near Rochester, NY 14616
Dave L
Job Details: 12/11/2023
Replaced open bake Ignitor. Unit tests ok. ; used 1 12400035 (IGNITOR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYBL2
Near Rochester, NY 14624
Dave L
Job Details: 12/11/2023
Customer stated auger energizes and dispenses ice on its own every 4 min. Was unable to recreate. Checked paddle switch and harness. If issue continues order W10353846
We serviced a
KITCHENAID COOKTOP
Model KFGG504KPS3
Near Rochester, NY 14624
Dave L
Job Details: 12/11/2023
Replaced bezel hinge and seal due to poor sealing of oven door damaging knobs and bezels. Tests ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Rochester, NY 14619
Dave L
Job Details: 12/11/2023
Unit was resting on center on the frame due to the floor bowing in the middle. This is causing a vibration. Customer will have the have the unit shimmed or the flow leveled.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Farmington, NY 14425
Andres V
Job Details: 12/11/2023
Help James replace compressor.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Rochester, NY 14606
Dave L
Job Details: 12/11/2023
Replaced damaged drive belt and tightened cam pulley. Calibrated and tested unit. Tests ok. ; used 1 W11239857 (Belt) from stock
We serviced a
GE WASHER
Model GTW465ASN9WW
Near Rochester, NY 14626
Dave L
Job Details: 12/11/2023
Replaced control and valve due to valve energizing on its own. Customer to monitor
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Farmington, NY 14425
Andres V
Job Details: 12/11/2023
Unit was leaking from water valve. I disconnected water line cleaned out threads and reinstalled it. Turned water back on and started a cycle while i watched for leaks. Unit is no longer leaking.n
We serviced a
GE RANGE
Model PTS7000SN3SS
Near Victor, NY 14564
Andres V
Job Details: 12/11/2023
"Installed new UI panel, powered unit on. Panel comes on now and is responding to commands."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Palmyra, NY 14522
Andres V
Job Details: 12/11/2023
I installed new suspension rods on unit then calibrated it and ran a diag cycle. Unit no longer shakes excessively; dspstn on spec-tagged invntry: 1 W11130362 SUSPENSION
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Pittsford, NY 14534
Andres V
Job Details: 12/11/2023
"Found noise to be coming from the blower, blower has a crack that's causing sound. ; ordrng 1 WP697772 (Blower)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Farmington, NY 14425
James
Job Details: 12/11/2023
Replaced compressor and pulled down to 380 microns. Unit began cooling when plugged in. ; dspstn on spec-tagged invntry: 1 W11504445 COUPLER BR 5X4 and 1 W11506635 VALVE 1/4