Local Reviews
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David L.
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Q1 no q2 no q3 no Replaced door due to broken fill tube heater. Customer to monitor for ice Verbal signature
Steve M.
RANGE WHIRLPOOL WGE745C0FS01 Door incorrect color and cracked. Ordering correct color; ordrng 1 W10877566 (glass-door)
Steve M.
REFRIGERATOR KITCHENAID KRFC302ESS00 The freezer back wall has large spot of glacier ice caused by warm air or poor circulation. Ordering fan and gasket. ; rqstng P&A on 1 W10571967 (frz door gasket (gr)) and 1 WPW10128551 (evaporator fan motor)
David L.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Q1 no q2 no q3 no Replaced ice maker due to lost position error. Unit tested good in diagnostics. Customer to monitor for ice
Dave F.
REFRIGERATOR WHIRLPOOL WRT771REYW00 Found bail arm had fallen out of ice maker . Adjusted arm . Cycled ice maker . Ice maker tested good .
Steve M.
REFRIGERATOR WHIRLPOOL KRFF507HPS01 Sr#7728061725Called tech line. Recommended liner repair kit. Gave to customer and they are going to decide to use or not.
David L.
DRYER MAYTAG MED3500FW Q1 no q2 no q3 noReplaced open heating element that was causing the dryer not to heat. Cleaned cabinet and verified venting was clear. Dryer tested good Verbal signature ; used 1 WP8544771 (HEATER)
Dave F.
REFRIGERATOR KITCHENAID KRFF507ESS01 Freezer temperature -4 . Ice bin temperature within range . Thermistor in ice bin passed. Ice box fan is working . Ice maker is not cycling . error code for ice maker E2 . Needs new ice maker .replaced ice maker . Tested harvest test. Ice maker is now cycling . Customer will monitor
Dave F.
REFRIGERATOR GE TFX26PPDABB "Unit not defrosting found the heater is open ordering heater WR51X10055 and defrost thermostat WR50X122; ordrng 1 WR51X10055 (heater,defrost) and 1 WR50X122 (thermostat,defrost), dspstn on spec-tagged invntry: 1 5303918599 DEFROST TSTAT 60 and 1 WR51X10101 HEATER-DEFROST"
Evan E.
RANGE WHIRLPOOL WFE525S0JZ0 Replacing harness for both burners due units old harness terminal making contact with stove frame. Replaced harnesses but unit is still showing cooktop on. Ordering switch ; schdld next appmnt for 6/22 MON !
Dave F.
REFRIGERATOR KITCHENAID KFIV29PCMS03 Tested thermistors in diagnostics. Passed . Tried to cycle ice maker did not cycle . Replaced ice maker . Ice maker is now cycling . Unit . Tested good ; dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER
David L.
OVEN WHIRLPOOL WFE535S0JZ Replaced broken door glass.
Dave F.
DISHWASHER GE GDT655SSJ2SS Replaced main control . LED status like on board was flashing 1x per 3 seconds which indicates that the control board is good . Unit tested good .
Steve M.
DISHWASHER MAYTAG MDB4949SHZ0 Replaced motor sump for loud while operating. After install noticed the connection from house supply to brass fitting was leaking. The water shut off is directly behind left corner of the dishwasher. Could not turn knob. Seemed seized. Customer turned off water to house. Removed brass fitting and reconnected. The leak stopped. May have been put on to tight during installation. The dishwasher tested good.
David L.
WASHER MAYTAG MVWB855DC3 Power loss error stored in diagnostics. Checked all functions and cleared error. Unit tested good
David L.
DRYER MAYTAG MED7230HW0 "Unit has power to UI but will not display. Ordering acu And UI; rqstng P&A on 1 W11413567 (CONSOLEUI), ordrng 1 W11420136 (CONTROL)"
David L.
DISHWASHER WHIRLPOOL KUDC03IVBL4 Keypad is shorted ordering keypad F12 labor rate ; ordrng 1 WPW10250007 (panel-cntl)
Evan E.
DRYER WHIRLPOOL WED7500GC0 Replaced blower wheel due to old blower wheel coming detached from motor shaft. Replaced blower wheel. Ran test cycle. Unit tested good
David L.
MICROWAVE MAYTAG MMV4206F22 Spoke to customer. Pre ordered bulb. Will return when refrigerator parts are ordered. ; ordrng 1 8206232A (lamp 40 watt)
Steve M.
DISHWASHER KITCHENAID KDTE334GBS0 Customer stated unit would start then shut off within minutes of starting. Found f4 motor error code and stuck key error. Tested in diagnostics and found the motor making a strange whining noise then it started. Diverter did not find position. Ordering motor sump for stalling/grinding. Ordering ui for stuck key error. ; rqstng P&A on 1 W11162733 (MOTOR SUMP) and 1 W11165145 (CONSOLE)
Evan E.
MICROWAVE WHIRLPOOL UMV1160CS0 Replaced thermal fuse and magnetron for unit continually tripping breaker. Replaced all parts. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 W10138793 FUSE-THERMAL
Steve M.
DRYER WHIRLPOOL WGD6620HW1 Sr#7728068150Customer states that sometimes the dryer does not ignite or turns off flame early and gas smell occurs in room and outside from the vent. During testing the flame turned off early for me but no gas smell. Called tech line Ordering dGas burner assemblY and flame sensor. ; ordrng 1 W11309727 (BURNER ASSEMBLY) and 1 WP338906 (sensor)
Steve M.
WASHER WHIRLPOOL MVWB766FW1 "Replaced gearcase, gear slider and screw for noisy agitation. The washer tests good"
Evan E.
WASHER WHIRLPOOL WFW9400SW00 Replacing drain pump due to impeller on old pump breaking off causing unit not to drain. Replaced drain pump. Ran diagnostic cycle. Unit tested good
Evan E.
WASHER MAYTAG MVWB765FW0 Customer stating that unit will not respond to commands. Upon inspection discovered keypad would power up initially but would not change functions when moving dial. Quoted customer for repair. Customer is going to consider repair and contact office. Collecting service call fee for now. Did make customer aware that part is on 5-7 day backorder W10919546 (Console) $240.00 S&H $15.00Labor C1 $35.65
Evan E.
DRYER WHIRLPOOL WET4027HW0 Customer stating that unit will run for a few minute and then shuts off. Discovered that motor is causing issue. Ordering motor ; ordrng 1 279811 (MOTOR)
David L.
WASHER MAYTAG MVWB855DC3 Loss of power error saved in diagnostics. Checked all loads in manual test. Cleared error codes. Unit tests ok
Steve M.
RANGE WHIRLPOOL WFG770H0FZ0 Replaced main control and sensor for under heating 40-50 degrees. Tested and preheated to 339 Cycled 325 356 oven is cycling but temps are low. Ordering ui for low temps. ; ordrng 1 W10881757 (swtch-memb)
Evan E.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replacing led module in refrigerator due to light being very dim. Discovered that freezer module is also failing. Ordering freezer module ; ordrng 1 WPW10515057 (LED MODULE (FREEZER) )
David L.
REFRIGERATOR MAYTAG MFI2665XEM7 Q1 no q2 no q3 no Unit was leaking from freezer due to a frozen defrost drain. Installed drain tube kit and removed ice from pan and freezer bottom Verbal signature ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN
Steve M.
WASHER WHIRLPOOL WFW94HEXW2 "Found soap dispenser full of mold that may be causing issues with dispenser motor. Ordering harness, dispenser and motor. Motor covered under appliance tec warranty. ; ordrng 1 WPW10351811 (housing) and 1 WPW10352973 (switch-dis)"
Evan E.
DRYER WHIRLPOOL GGW9200LW1 Replacing thermistor due to old thermistor testing open. Replaced thermistor. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 WP8577274 THERMISTOR
Evan E.
RANGE WHIRLPOOL MGR6600FZ1 Replacing control panel due to edge of panel being extremely sharp. Customer has cut themselves multiple times. Replaced panel. Had customer inspect. Unit tested good
Evan E.
DRYER ELECTROLUX EFMG617STT0 Customer stated that unit was producing rattling sound. Upon inspection discovered that blower wheel was full of debris. Cleared blower and ran unit. Unit tested good
Evan E.
WASHER WHIRLPOOL WET4027HW0 Replacing gear case due to unit producing squealing noise during spin. Replaced gear case. Ran diagnostic cycle. Unit tested good
David L.
REFRIGERATOR WHIRLPOOL WRT511SZDB00 Unit is not cooling due to an open evap fan. 120VAC to motor. Ordering fan; ordrng 1 WP2315539 (motor-evap)
David L.
RANGE WHIRLPOOL WFE770H0FZ2 Replaced damaged harness and cord. Unit tested good
Steve M.
REFRIGERATOR KITCHENAID KRFF507HBS00 Replaced ice box heater and found the ice box fan Is dead. Ordering fan; ordrng 1 W10846539 (evaporator fan )
Steve M.
WASHER MAYTAG MVWX655DW1 Found control unresponsive. Led on control not lit but sometimes blinks. Tested with connections removed from control one at a time. Same result. Replaced control and washer tests good. ; used 1 W11116592 (CONTROL) from stock
Steve M.
REFRIGERATOR KITCHENAID KFIS29BBMS03 Replaced ice maker for not finding home position. ; dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER
David L.
RANGE FRIGIDAIRE FGGF3058RFA Q1 no q2 no q3 no Unit was not lighting properly due to a weak ignitor. Replaced ignitor. Unit tested good.; used 1 12400035 (IGNITOR) from stock
Steve M.
REFRIGERATOR WHIRLPOOL WRS526SIAE00 Found harness under door is broken. Repaired wire and ice maker is working at the moment. The unit needs a door LW10334261 the door is no longer available.
David L.
DRYER WHIRLPOOL WED4815EW1 Q1 no q2 no q3 noUnit was not heating due to incorrect voltage to the dryer. 0vac between l1 and l2. Door catch was very tight preventing door from shutting. Replaced catch. Door shuts properly. Recommending that the customer have a licensed electrician repair voltage issue. Verbal signature ; dspstn on spec-tagged invntry: 1 WPW10610880 CATCH
Dave F.
DISHWASHER WHIRLPOOL WDF520PADM7 "F4E3 wash pump error F7E1 heater error F3E3 found the wash pump not turning on . Found the was pump connector was not connected to motor and motor was broke . Control is not sending the correct amount of power to wash pump . Checked wire harness tested good .heater tested good . Hole in the feed tube to the top rack . Ordering sump , control , feed tube ; ordrng 1 W11025157 (pump&motor) and 1 W10671930 (tube-feed) and 1 W10906426 (cntrl-elec)"
David L.
RANGE WHIRLPOOL WFG975H0HZ0 Unit is not lighting on cooktop it oven due LP conversion being installed. Referred customer back to dealer since original equipment was not given to the customer. Burners did not solve issue left them with the customer
Dave F.
DISHWASHER KENMORE 665.14742N510 Replaced wash pump . Tested unit in diagnostics. Tested good . Heater is working .
Dave F.
REFRIGERATOR JENN AIR JSC24C8EAM00 Replaced compressor for being noisy. Replaced fresh food evap for leaking and up drier. Tested unit . Tested good .
Dave F.
MICROWAVE KITCHENAID KMHC319EBS4 Replaced door for buttons not working on the unit . Tested unit . Tested good .
Steve M.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 31k ice maker 7 k fresh food section 21 k freezer .. sr 7727893099 ..replaced fresh food section thermistor as per Andrew at tech line Instructions ; ordrng 1 DATALOGGERS
David L.
DRYER WHIRLPOOL WED4815EW0 q1 no q2 no q3 no Checked dryer for abnormal noises and drum alignment. Unit checks okay drum sits as it should. Inspected rollers and idler. Checked venting with airflow tester. Vent checks good Verbal signature
Evan E.
WASHER AMANA NFW7200TW Customer stated that unit was not draining. Upon arrival inspected drain pump. Impeller was clear of debris. Following tech sheet checked voltage for pump at control connections CN10 and CN5 on control. Control is failing to send 120v to pump. Unit needs control but is no longer available. Collecting service call fee
Steve M.
WASHER MAYTAG MVWX655DW1 Replaced drain pump for seized pump and not draining. The washer tested good.
Evan E.
DRYER KENMORE 110.669425 Attempted to replace motor but blower wheel is seized on motor shaft. Blower wheel will need to be broken in Order to remove. Ordering blower wheel ; ordrng 1 WP697772 (BLOWER WHEEL )
Steve M.
RANGE WHIRLPOOL WEE750H0HZ1 Replaced ui for unresponsive. The range tested good.
David L.
FREEZER WHIRLPOOL WZF34X18DW03 Replaced evaporator and compressor due to unit not cooling. Replaced control and thermistor due to unit not cycling back on. Unit began cooling and ran for 15 minutes. Unit testing good
Steve M.
DRYER WHIRLPOOL MED6630HW Tested dryer and found vent is starting to get plugged. Tested read good for gas poor for electric. Customer stated that it would not start all the time. Informed of capacitive touch and hands need to be warm when choosing options. The dryer did not turn off. May have been due to small loads on sensor dry not contacting sensors. The dryer tests good. ; dspstn on spec-tagged invntry: 1 WP8577274 THERMISTOR
Steve M.
WASHER WHIRLPOOL WFW6620HC0 Replaced bellow for ripped bellow that was causing leak. The washer tested good.
Evan E.
RANGE WHIRLPOOL WFE515S0JW0 Cooktop is beginning to have same issue as before element glass is becoming deformed due to element being to close to glass. Ordering element and cooktop ; ordrng 1 W11178790 (COOKTOP ) and 1 WP8273992 (ELEMENT )
Evan E.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replacing fan due to original fan stopping unit from running due to voltage draw from fan when running. Replaced fan. Ran diagnostic cycle. Unit tested good
Evan E.
DRYER WHIRLPOOL MGDC465HW0 Customer stating they are experiencing longer dry times. Ran unit on timed dry on high heat and watched unit cycle burner flame on and off. Unit is cycling as it should. Used dryer vent test kit to test airflow. Unit tested for poor airflow. Unit itself is working as it should. Recommended customer have vent cleaned to improve performance. Unit tested good
David L.
OVEN FRIGIDAIRE FGGF3058RF Replaced weak bake ignitor that was causing ignition issue. Unit tested good ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
Evan E.
OVEN DOUBLE WHIRLPOOL WGG755S0BS03 Replacing gas valve due to unit failing to send voltage to ignitors. Replaced valve. Ran test bake cycle in each oven. Unit tested good
Dave F.
50#IM 18' FS KITCHENAID KUID508HBL00 Unit not powering on called techline SR 7728088620. Moved unit . Unit turned on . Techline talked about drain hose and drain pump . Unit drain pump did not turn on . Tapped drain pump . Pump started to drain water out . Ordering drain pump W10825875 and one screw that was missing for cover WP3400884 .; ordrng 1 W10825875 (pump) and 1 WP3400884 (screw)
Evan E.
WASHER WHIRLPOOL WFW5620HW0 Replacing cold water valve due to threads being stripped on old valve. Replaced water valve. Tested unit. Unit tested good
Evan E.
DRYER GE DSKP333EC5WW Unit is not heating discovered that ambient thermostat tested open. Cannot locate thermostat on parts breakdown.; schdld next appmnt for 6/23 TUE !
Steve M.
50#IM 15' FS WHIRLPOOL GI15NDXXQ2 Replaced grid that was broken and thermistor for not correct thermistor. The ice machine tested good.
Dave F.
DRYER MAYTAG PYGT444AWW "Dryer not heating . Found voltage going to ignitor but was turning on . Unit needs new ignitor ordering WP31001556. Rollers not spinning well . Cleaned shafts and rollers . Tested good .; ordrng 1 WP31001556 (igniter), dspstn on spec-tagged invntry: 1 341241 BELT 1 LA-1053 FUSE-THERMAL , and 1 WP31001096 ROLLER"
David L.
WASHER MAYTAG MVWB855EDC Unit was not operating due to lid unlock failure. Replaced latch. Bezel that latch attaches too was cracked. I was able to repair it with a screw. The repair is ugly. The customer was okay with the bezel repair since it does not affect operation; used 1 W10810403 (LID LOCK ASSY) from stock
Steve M.
DISHWASHER KITCHENAID KDTM354DSS3 "Replaced vent, controland ui for no operation. The dishwasher tests good"
Steve M.
DRYER WHIRLPOOL WED5620HW1 Tested dryer. Vent is good. Temps are good. The dryer is stacked on washer and washer may have not spun clothes put enough due to excessive shaking.
David L.
REFRIGERATOR WHIRLPOOL WRF540CWHW01 Replaced controls and thermostat due to cooling being interrupted. Unit has worked okay since last visit. Customer to monitor ; dspstn on spec-tagged invntry: 1 5303917954 THERMOSTAT-DEFROST 55
Evan E.
DRYER MAYTAG MEDX655DW1 Customer stating that unit will not heat. Upon inspection discovered that wires at thermostat were not connected to thermostat. Connected terminal and tested unit. Unit began to heat properly once doing so. Unit tested good
Evan E.
WASHER WHIRLPOOL MVWC465HW2 Customer stating unit is full of water and will not drain. Upon inspection discovered that pump is receiving proper voltage but will not run pump impeller. Ordering drain pump ; ordrng 1 W10919003 (DRAIN PUMP)
David L.
REFRIGERATOR KITCHENAID KFIV29PCMS03 Q1 no q2 no q3 no Nsi dispatch 7111067-01Unit has melted everything in the freezer. And the fan was making a loud noise. Unit has a full frost pattern in freezer on arrival. Checked defrost in diagnostics. Defrost components testing good. Switched unit to 8 hour defrost mode. Fresh food section at temperature. Verbal signature
David L.
REFRIGERATOR GE GNE26GSDCSS Replaced stuck fresh food fan. New fan tested good. Customer to monitor
Steve M.
WASHER WHIRLPOOL WFW5620HW0 Found legs were not fastened to washer and may have vibrated out of place causing washer to shake. Lowered all legs and fastened nut to bottom of washer and washer is stable now.
Steve M.
WASHER MAYTAG MHW6630HW0 "Ordering motor, control and deflector for vent leaked on motor and it will not spin In high speed. ; ordrng 1 W11322883 (CONTROL) and 1 W11354542 (STATOR MOTOR) and 1 W11409996 (DEFLECTOR )"
Evan E.
DRYER WHIRLPOOL GGW9200LW1 Customer stated that unit is still flashing E1 code for thermistor testing open. Checked resistance of new thermistor. New thermistor tested good. Checked resistance again at control to confirm harness is good. Was getting same resistance reading as before. Harness tested good. Control is causing issue and part is NLA. Removing thermistor that was installed. Please reimburse customer for part and labor.
Steve M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found ice dispenser motor covered in ice and not working at all. Ordering motor. ; ordrng 1 W11202789 (DISPENSER MOTOR)
David L.
DISHWASHER MAYTAG MDB8959SFZ4 Unit had not filled the last few times the customer tried to run the unit. Open float /no water error in diagnostics. Unit working as expected after checking float. Found excess sudsnin the unit likely causing the issue. Cleared and tested. Customer to monitor
David L.
DRYER MAYTAG MEDX655DW1 Unit was making a thumping noise and door handle fell off. Found several screws and other metal debris in drum felt causing the noise. Re attached door handle. Unit tested good .
David L.
WASHER MAYTAG MVWB765FW3 Q1 no q2 no q3 no Replaced damaged dispenser drawer. Tested in diagnostics. Unit testing okVerbal signature
Dave F.
DISHWASHER WHIRLPOOL WDF520PADM7 Kick panel missing fasteners and front of unit was dented . Replaced panel . ; dspstn on spec-tagged invntry: 2 WPW10503548 FASTNER
David L.
REFRIGERATOR WHIRLPOOL WRT311FZDZ01 "Replaced evaporator due to a low side leak causing poor cooling. Unit held a vacuum and began cooling after it was charged. Customer to monitor. Advised that this unit will not perform as well sitting in a garage that is not climate controlled and will not operate properly at all during winter in cold temperatures ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE , used 1 W10913906 (VALVE 1/4") from stock"
Steve M.
RANGE KENMORE 79073032310 "Quoted for ignitor replacement. ; rqstng P&A on 1 12400035 (igniter,oven), dspstn on spec-tagged invntry: 1 12400035 IGNITOR"
David L.
REFRIGERATOR MAYTAG MFT2673BEM11 Customer has very small cubes and low water pressure . Needle valveIs restricted and some water pressure returned after turning it off and back on. Customer is going to replace the needle valve
David L.
WASHER WHIRLPOOL WFW70HEBW0 Unit had gotten out of balance with a load ofSheets and would not spin out. Checked machine in diagnostics. Ran drain and spin. Unit tested good. Cleaned debris from bellow drain.
Dave F.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Found the hinge to the fresh food door had one loose screw that was jarring the unit and moving everything. Tighten screw . Unit tested good .
David L.
REFRIGERATOR AMANA AFD2535DEB Replaced dual valve that was leaking. Tested new valve for leaks. Unit testing good
Dave F.
DISHWASHER WHIRLPOOL WDT730PAHV0 Friction pads are worn out . Ordering new ones WP8268961 dispenser gasket falling off .ordering dispenser W10861000; ordrng 4 WP8268961 (pad)s and 1 W10861000 (detergent dispenser)
Dave F.
REFRIGERATOR JENN AIR JSC24C8EAM00 Found leak by evap connection. Sealed leaking evap . If problem persists order WPW10643261 evap .
Dave F.
OVEN KITCHENAID KOSE500ESS02 Replaced user interface for error code F1E0 . Tested unit . Tested good . Part is covered my manufacturer
David L.
DISHWASHER WHIRLPOOL KDTE334GPS0 Unit is not draining properly. The drain hose has two extensions that are run through the floor and back up to the adjacent sink. The extensions are not necessary and the hoses should never have been installed under the floor. The customer is going to have the installer return to eliminate the extensions and run the hose through the cabinet wall and into the disposal. Hose will then have to be hung at the top of the sink cabinet so it drains down into the disposal. This will prevent debris from the sink fromEntering the drain hose.
David L.
WASHER WHIRLPOOL MHW5630HC0 Retaining spring for the bellows gasket had fallen into the wash basket. Re installed spring. Checked unit for error codes. Found off balance code. Cleared errors.
Evan E.
DRYER GE GTD45EASJ2WS Customer started that unit is not running. Upon inspection discovered that power cores is causing issue. Cord has short causing issue. Customer to contact store for replacement cord as unit is brand new along with cord
Steve M.
REFRIGERATOR WHIRLPOOL WRS321SDHB01 Instructed customer about water reservoir in refigerator and show customer where it is. The water will be as cold as refrigerator temperature. The refrigerator tests good.
Steve M.
REFRIGERATOR MAYTAG MFI2569YEM2 Ordering control for no operation. ; ordrng 1 WPW10312695 (electronic control)
Evan E.
WASHER WHIRLPOOL MVWC565FW2 Replacing power cord due toUnits original cord having short in cord causing unit not to send power to control. Replaced cord. Ran diagnostic cycle. Unit tested good
Evan E.
DRYER GE DSKP333EC6WW Customer stated that unit was not heating. Tested all fuses and elements on unit while on phone with GE technical assistance. Unit is heating as it should. Unit only produces small amount of heat due to running on 120v. Unit itself tested good
Evan E.
WASHER WHIRLPOOL WFW94HEXW2 Customer stated that unit is flashing f6e1 code. Code pertains to MCU failure. MCU will need to be replaced. Quoted customer for repair. Customer does not want to proceed at this time. Collecting service call fee
Steve M.
REFRIGERATOR KENMORE 253.7113211 Found compressor ripening but not cooling. The unit needs sealed system work. Customer is going to replace.
David L.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced evaporator fan motor due to unit not cooling
Steve M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Replaced compressor and evaporator due to previous failed sealed system work on u it and not cooling. The refigerator tests good
Dave F.
REFRIGERATOR JENN AIR JFC2089HPY Found the freezer door was out of alignment. Adjusted the door . Melted ice . Tested unit . Tested good .
Steve M.
REFRIGERATOR WHIRLPOOL WRF560SEHW00 Customer is concerned the water is warm from dispenser. Instructed customer the reservoir holds water in back of refigerator and that is as cold as refrigerator. The water is intended to be used with ice and the onlyway to cool water in reservoir is turn fresh food section temp down but would not want anything to freeze.
Steve M.
DISHWASHER MAYTAG MDB4709PAM4 Found little to no water coming to machine. Customer is going to seek plumber
David L.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Freezer door rails were mod aligned causing frost build up. Aligned freezer door rails and feted light switch. The noise the customer was concerned with was the water valve energizing. Unit checks ok
David L.
DISHWASHER KITCHENAID KDTE104ESS1 Unit is not washing due to an open wash motor. Replaced sump assembly. Unit tested good. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Dave F.
WASHER MAYTAG MHW5630HW0 Replaced drain pump on unit for having a seized pump . Tested unit in auto diagnostics. Unit tested good . Unit already has vent tube coupler .
David L.
RANGE MAYTAG MER8674AS0 Replaced open bake element. Unit tested good
Dave F.
MICROWAVE WHIRLPOOL WMHA9019HV1 Called techline Sr 7727373759. Techline suggested the unit needs to be on a dedicated circuit. The microwave and the range are tied together. Both units have F6E0 communication error codes . Customer will have to fix power issue before any further repairs .
David L.
DRYER MAYTAG MEDC215EW Customer concerned with long dry times and a noise in the dryer. Tightened front panel to bulkhead to eliminate vibrations. Tested airflow with electronic vent tester. Airflow tested poor. Recommending that the customer have the venting professionally cleaned.
Dave F.
REFRIGERATOR MAYTAG MFI2569VEW Replaced fresh food thermistor. For over cooling . Tested unit in diagnostics in thermistor temp test . Tested good .
Dave F.
FREEZER WHIRLPOOL WZF34X20DW01 Replaced compressor and installed UV Drier . . Unit is now cooling . Tested good
Steve M.
DISHWASHER WHIRLPOOL WDF330PAHT1 Replaced pad on hinge for not holding door open. The door tested good.
Dave F.
REFRIGERATOR KENMORE 106.5177351 Ice maker is not cycling all the way . Went into diagnostics thermistor on ice maker tested open . Unit needs ice maker W10873791 ordering . Top right led in freezer is out . Ordering LED W11130208; ordrng 1 W10873791 (icemaker) and 1 W11130208 (module)
Steve M.
OVEN GE JGBP30DEA4WH Replaced ignitor for no bake. The range tested good; dspstn on spec-tagged invntry: 1 4342528 IGNITOR-ROUND
Dave F.
DISHWASHER KITCHENAID KDTE254ESS2 Diverter to wash pump is leaking and causing the unit to short out . Ordering wash pump W10902372; ordrng 1 W10902372 (pump&motor)
David L.
DISHWASHER WHIRLPOOL WDF520PADM7 Left dispenser on desk
Steve M.
REFRIGERATOR GE PFS22MBWAWW Replaced freezer thermistor for broken thermistor. Customer to monitor
Steve M.
STACKED LAUNDRY WHIRLPOOL LTE5243DQA Helped Dave. Washer tested good.
Steve M.
MICROWAVE WHIRLPOOL WMH32519HB3 Sr#7727376553Tested microwave and found no abnormal noises. Customer complained of getting shocked while using user interface. Could not replicate. Called tech line to document. Also documented with safety team. The customer had a video of noise and it sounded like a turntable motor. The turntable motor was working as expected while in the home. Safety sr# 7727327777
David L.
STACKED LAUNDRY WHIRLPOOL LTE5243DQA Replaced suspension transmission and drive parts due to unit out of balance. Unit tested good after install
David L.
WASHER WHIRLPOOL WTW6200VW0 Replaced hub due to unit not spinning. Unit tested good after install
Steve M.
DISHWASHER WHIRLPOOL KUDS35FXSS9 Replaced inner door seal for random leaking. Tightened float switch nut. The customer to monitor.
David L.
MICROWAVE JENN AIR JMW3430DS02 Replaced UI due to communication error unit tested ok. Oven cooling fan is not turning hit getting power ordering fan ; rqstng P&A on 1 W11245567 (blower)
Steve M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Ordering diffuser for noisy damper and not finding home position. ; ordrng 1 W11164593 (DIFFUSER)
David L.
DRYER AMANA NED4655EW1 "Found heater assembly detached from its clips behind back panel. Ordering heater and high limit. ; ordrng 1 279816 (thermal cut off hi) and 1 279838 (element,heater), used 1 WP3392519 (FUSE-THERMAL) from stock"
David L.
DISHWASHER FRIGIDAIRE FGID2474QF Adjusted door panel
David L.
DRYER MAYTAG MGD6000XW0 Checked unit for not running or heating. 120VAC to control and console. Relay will not close. Checked fuses and thermostats. Console will not shut off when plugged in. Console is discontinued. Customer is going to replace
Dave F.
WASHER MAYTAG MVWC415EW2 F0E2 over suds condition . Checked customers soap . One was not HE . Also has powder soap . Calibrated unit ran in diagnostics.unit tested good .
Dave F.
REFRIGERATOR KITCHENAID KRFC302ESS02 Replaced damper for being noisy . Tightened door handles . Tested unit . Tested good
Dave F.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Replaced left hand fresh food door , door is now sealing as expected. . Tested unit . Tested good ."
Dave F.
RANGE KITCHENAID KSGG700EBS1 called techline SR 7727356755 . Checked flame on burner had some orange to it . Adjusted cover to gas burner underneath. . Ran unit for multiple cycles . Did not smell any gas . Checked connections at regulator . No leaks . Adjusted drawer on unit to close the same . Unit tested good .
Dave F.
REFRIGERATOR AMANA AFF2534FEW Unit has no refrigerant in it . Compressor is running . Quotes customer with evap and dye drier . Customer will look into a new unit .
David L.
OVEN WHIRLPOOL WEG745H0FS0 Replaced oven flameSpreader and baffle parts due to poor ignition. Documented with Techline to update file
David L.
WASHER WHIRLPOOL MVWC465HW0 Replaced actuator due to unit staying locked intermittently. Documented issue with Techline as this is probably being caused by electrical inference. Unit is not on a dedicated circuit. Customer to monitor issue with new actuator. If problem persists the customer must have unit on a dedicated breaker before anything else can be done. sr7727353571; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR
David L.
DRYER WHIRLPOOL WED4850HW0 Customer was putting Pyrex crystals in the dryer. This has completely restricted the vent. Removed powder from vent and blower. The heater tested open. Replaced heater. Unit tested good; used 1 279838 (ELEMENT) from stock
David L.
RANGE WHIRLPOOL WFG550S0HZ1 Replaced hinges due to left side of door not sealing. Door now seals properly
David L.
FREEZER FRIGIDAIRE FFFU14F2QWG Replaced thermostat. Unit began cooling
Dave F.
RANGE KITCHENAID KDSS907SSS04 Unit has stuck key error code F2E1 . Reseated the connections to the control interface and the membrane. Cleaned the connections there was some corrosion on the wires and plugs . Tested unit . Tested good . If problem persists order WP9761566 membrane for user interface
Steve M.
WASHER WHIRLPOOL WTW4855HW1 Replaced gearcase for grinding. The washer tested good.
Steve M.
RANGE JENN AIR JES9800AAS The range has overheat error code. The temp sensor tested good. The range needs a control board. The control board is discontinued.
Steve M.
DRYER WHIRLPOOL LGQ7030KQ1 "Replaced gas coils for no heat. Updated idler to new idler. The dryer tests good. ; used 1 279834 (COIL KIT), and 1 WP691366 (PULLEY-IDLER) from stock"
Steve M.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Replaced diffuser for freezing in fresh food section. Moved food from back wall. Lowered meat pantry to above crispers. Raised freezer temp to 3. The customer is going to monitor. ; dspstn on spec-tagged invntry: 1 W11164593 DIFFUSER
Steve M.
RANGE KITCHENAID KSGG700EBS1 Customer complained of gas smell. No smell when range is off. Ordering regulator. ; rqstng P&A on 1 W10861656 (regulator)
Dave F.
REFRIGERATOR KITCHENAID KBFC42FTS04 Helped SM with job
Dave F.
REFRIGERATOR MAYTAG MFI2570FEZ07 Replaced control and evap fan and fan blade . Unit is now working as expected.
David L.
DISHWASHER WHIRLPOOL WDF520PADM7 Unit is leaking from the air gap on the inner door when the wash motor starts. Ordering inner door. Unit must be properly fastened to cabinetry before return visit. Gasket did not solve issue ; ordrng 1 W10860142 (door-inner)
Steve M.
REFRIGERATOR KITCHENAID KBFC42FTS04 Replaced right top hinge assembly for door not closing. Replaced both fresh food section gaskets for torn gaskets.
Steve M.
OVEN DOUBLE FRIGIDAIRE FGET2765PBB Replaced convect element for not heating in convection bake.
Steve M.
DISHWASHER GE GDT655SSJ5SS Customer is calling Hoffman’s to find out if they have service contract. Quoted customer. ; rqstng P&A on 1 WD19X24829 (PUMP)
Dave F.
FREEZER WHIRLPOOL WZF34X20DW01 Freezer not working . Compressor is very hot . Ohm out compressor. Compressor ohms good . Called techline SR 7727355163 . Techline said seized compressor. Order and install compressor W10750851 and Uv drier ; ordrng 1 W10750851 (compressor) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler)
Dave F.
DRYER WHIRLPOOL WED8000DW4 Replaced user interface. Tested unit . Tested good .
Dave F.
RANGE KITCHENAID KGCD807XSS00 Replaced right front burner . Unit tested good .
Dave F.
COOKTOP KITCHENAID KICU509XBL F47 error code . Replaced module and user interface. Called techline SR 7727367530 when parts were installed the F47 still was there but on the other burners . Techline had me configure the controls . Unit is now working was expected
David L.
REFRIGERATOR MAYTAG MRT311FFFZ00 Replaced thermistor due to defrost issue. Tested in diagnostics. Customer to monitor
David L.
50#IM 15' FS JENN AIR JIM158XYCX Water level sensor is preventing the unit from cycling. Verified with Techline in diagnostics. Ordering sensor Labor is 134.95; ordrng 1 WPW10485962 (sensor)
David L.
RANGE WHIRLPOOL WGG555S0BS Replace rear burner valves that were stuck. Unit tested good
David L.
REFRIGERATOR FRIGIDAIRE PLHS69EGSS6 Found auger stuck on ice bin. Freed auger and tested. Cubes and crushed functioning properly. If issue persists pre order auger motor 242221501 ATEC warranty
David L.
REFRIGERATOR AMANA ABB2224BRM00 Replaced evaporator fan motor due to noise. Unit tested good
Steve M.
WASHER MAYTAG MVWC400XW4 Found gearcase is starting to get loud. The customer is going to replace. ; dspstn on spec-tagged invntry: 1 W10480274 CONTROL
Steve M.
RANGE MAYTAG MER8674AS0 Found bake element broken causing no heat. Ordering element; ordrng 1 W10779716 (elmnt-bake)
David L.
FREEZER WHIRLPOOL KRFC302EPA00 Replaced switch and module due to light not operating properly. Unit tested good
David L.
DRYER WHIRLPOOL WED4815EW0 "Installed repair kit due to worn rollers. UntilBegins toStart when timer is turned before start switch is pushed. Found contacts welded together. Ordering start switch and timer. Lint screen in torn ; ordrng 1 279838 (element,heater) and 1 WPW10117655 (relay-pts) and 1 WPW10185982 (see film card) and 1 WPW10717210 (screen), used 1 4392065 (REPAIR KIT) from stock"
David L.
REFRIGERATOR KITCHENAID KFIS29PBMS02 Repaired refrigerant leak at drier. Vacuumed and recharged. Customer to monitor
Steve M.
RANGE WHIRLPOOL KSGB900ESS3 Ordering door for handle no lined up with glass. Ordering side panel for dent. ; ordrng 1 WPW10162245 (panel-side) and 1 WPW10634271 (glass-door)
Dave F.
WASHER WHIRLPOOL CAE2745FQ1 Water valve is cracked . Ordering valve W11205048; ordrng 1 W11205048 (valve)
Steve M.
REFRIGERATOR GE PFS22MBWAWW "Replaced defrost thermistor. Removed freezer thermistor in side wall broke thermistor. Ordering and returning tomorrow’s ; ordrng 1 WR55X10025 (sensor,temp ff)"
Steve M.
WASHER ELECTROLUX EIFLS60LT1 The motor is not turning during agitation or spin. Quoted for motor control. ; rqstng P&A on 1 134618213 (control board)
Steve M.
WASHER MAYTAG MVWC565FW1 The water valve is whining/grinding when filling. Ordering valve ; ordrng 1 W11038689 (valve)
David L.
WASHER MAYTAG MVWX655DW0 Wash plate is stripped and is loose on the transmission spline. Ordering wash plate ; ordrng 1 W10902814 (washplate)
David L.
REFRIGERATOR MAYTAG MRT118FFFZ01 Replaced control and thermistor per Techline due to temperature swings in the freezer. Left data loggers in each compartment to monitor temps. Customer to monitor. Set up appointment to retrieve data loggers ; dspstn on spec-tagged invntry: 1 FF-1 TEMPRECORDER and 1 FRZ-1 TEMPRECORDER
David L.
REFRIGERATOR KITCHENAID KRMF706ESS00 Freezer evaporator thermistor reads 8.6k frozen in ice. Defrosted evaporator and documented with Techline. Thermistor is slightly out of range. Techline recommending replacing evaporator fan harness with thermistors ATEC warranty ; ordrng 1 W11109595 (motor-evap)
Steve M.
RANGE WHIRLPOOL KFDC506JSS00 Ordering caps and burners for delay lighting on left and right front burners. ; ordrng 1 W11344538 (CAP) and 2 W11344539 (BURNER)s
Steve M.
RANGE KITCHENAID KGRS208XSS3 Removed touchscreen and repositioned for face plate sliding down. The range checked good.
Steve M.
DRYER WHIRLPOOL WED9750WW0 Ordering repair kit for noise; ordrng 1 4392067 (dryer repair kit)
Dave F.
WASHER MAYTAG MHW5630HW0 F9E1 long drain . Found the drain pump is humming .looked for debris inside filter and pump . No debris . Pump is seizing . Ordering new drain pump W11316609; ordrng 1 W11316609 (pump-water)
Steve M.
WASHER WHIRLPOOL WTW4815EW1 "The washer needs gearcase for leaking and loud bearing. ; rqstng P&A on 1 W11255272 (gearcase ), states that autho needed"
David L.
WASHER MAYTAG MVWC565FW1 Replaced control and harness due to intermittent power loss. Ran calibration. Noticed that when the motor is energize the lights in the basement dim. Recommending that the washer be plugged into its own dedicated circuit toAvoid electrical inference ; dspstn on spec-tagged invntry: 1 W11162438 CONTROL
Steve M.
DRYER WHIRLPOOL WED9750WW0 The motor shaft is sheared off and belt is broken. The idler also needs replacing. Quoted for repair. ; ordrng 1 279787 (motor) and 1 4392067 (dryer repair kit) and 1 WP697772 (wheel)
David L.
WASHER WHIRLPOOL WTW8500BC0 Unit wasSquealing due to the tub seal not being greased properly. Removed seal and shaft. Replaced shaft and seal. Unit tested good ; used 1 W10435302 (BEARING) from stock
David L.
REFRIGERATOR MAYTAG MBF1958FEB00 Replaced damper due to grinding noise unit tested good; dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL
David L.
REFRIGERATOR MAYTAG MRT311FFFZ00 Defrost Thermistor is terminating too early. Defrosted evaporator. Ordering thermistor ; ordrng 1 WPW10384183 (thermistor44.49)
David L.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Replaced bin parts. Bin functioning properly
David L.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Replaced torn gaskets
Dave F.
DRYER WHIRLPOOL WED92HEFW0 Tested vent with vent tester .Tested good . Went and checked vent . Vent was full towards the exit .Called techline Sr 7727346107 . . Techline said to have customer clean vent . Take vent off and run machine and see if clothes dry . Also to turn the spin up on the washing machine to extract more water . Checked temperatures from dryer . 130 to 165 . Cycling on and off and expected . Customer will try those steps .
David L.
OVEN KITCHENAID KOSE507ESS04 Customer concerned with heat from bottom of oven. Customer had installed insulation under the unit before I arrived. Excess heat under the unit is no longer an issue. Vent trim is sharp. Documented with Techline sr7727346380
David L.
REFRIGERATOR KENMORE FRT18S6JK4 Found noise coming from the evaporator fan motor. Ordering fan ; ordrng 1 241854301 (motor-fan89.49)
Dave F.
WASHER MAYTAG MHW3505FW1 door latch F5E3 Error code . Unit needs new door latch . Landlord is unavailable and was not contacting me back on what to do with repairs . Unit is not under warranty without proof of purchase . Customer owes service call . ; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH
Dave F.
WASHER WHIRLPOOL WTW4950HW1 F8E1 long fill no fill . Found debris in the filter to the water valve . Removed the filter and cleaned . Ran auto diagnostics and calibrated unit . tested good .
Dave F.
REFRIGERATOR FRIGIDAIRE LFTR1814LW1 Bottom fresh food door hinge is bent . Was able to adjust the hinge . Found the bottom shelf was not in correct . Installed correctly. Unit needs door gasket . Door handle and rack for door . Ordering parts . Customer paid in full .; ordrng 1 5304506469 (handle set) and 1 240534701 (rack-door) and 1 241872513 (gasket)
Dave F.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 F9E1 diverter can’t find home position . . Replaced wash sump with W11087376 . Tested unit in diagnostics . Tested good . Gave tips on best wash cycles . ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
Dave F.
DISHWASHER WHIRLPOOL KDTE334GPS0 "Replaced wire harness ,control and user interface. Tested unit in diagnostics. Unit tested good ."
Steve M.
DISHWASHER GE PDT845SMJES Found water tower pulled out of sump. Reattached tower. Customer is going to monitor.
Steve M.
REFRIGERATOR GE PFS22MBWAWW "Ordering sensor for defrost thermistor for power to heater all the time. ; ordrng 1 WR55X10025 (sensor,temp ff)"
Steve M.
WASHER MAYTAG MVWB765FW2 MP6N500APL1Sr#7727347285Customer complained of no spinning all the time. Overload error code. Called tech line. Lowered legs to raise machine. If problem persists preorder gearcase.
Steve M.
WASHER WHIRLPOOL WFW95HEXL2 Replaced motor control for not spinning. The washer tested good.
Steve M.
DISHWASHER WHIRLPOOL MDB4949SHZ Customer complained if leaking toward left side. Removed door and tested. Could not make it leak. I noticed the front and back legs are shimmed. Removed rear shims to push water towards rear of unit. Also replaced gasket.
Dave F.
DRYER MAYTAG MEDC300XW0 "Dryer not starting , checked thermal fuse and high limit . Tested good . Start button is broken . Ordering button WPW10117655; ordrng 1 WPW10117655 (relay-pts)"