We serviced a
WHIRLPOOL OVEN
Model MGR6600FZ2
Near Penfield, NY 14526
Josh Henchen
Job Details: 10/13/2022
"Replaced faulty ignitor, cleaned bake burner, tested range. Heated to 350 in 13 mins. Range checks good.; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"
We serviced a
WHIRLPOOL WASHER
Model GHW9150PW2
Near Syracuse, NY 13219
Chuck
Job Details: 10/13/2022
Customer canceled service
We serviced a
KITCHENAID RANGE
Model KSDB900ESS1
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/13/2022
"Oven is not heating. Found that bake element is burned out, ordering element.; ordrng 1 W10779716 (Bake Element)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Rochester, NY 14624
Josh Henchen
Job Details: 10/13/2022
"Replaced Cam, door latch, striker, drain pump, and agitator due to washer making loud noise and stopped draining. Ran unit in diagnostic mode, all functions good. Ran quick load no noises. Recalibrate unit, washer checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W11394572 DOOR LATCH , and 1 W11457841 STRIKE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2290VPY4
Near Hilton, NY 14468
Dave L
Job Details: 10/13/2022
Repaired broken damper that was preventing cooling. Gaskets are torn ordering fresh food and freezer gaskets. Customer paid in full. Refrigerator cooling after damper repair. ; ordrng 2 W10830047 (Gasket)s and 1 W10436252 (Gasket freezer)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ06
Near Cicero, NY 13039
Chuck
Job Details: 10/13/2022
"Customer stated upon replacing the light bulb the unit stopped working. After inspecting unit i discovered that the fuse was blown. I replaced fuse and all power was restored to unit. Surface light was still not working, control tested bad. I quoted customer to replace fuse and control W11342846 but they declined the control portion of the repair. Replaced fuse."
We serviced a
KITCHENAID RANGE
Model KSGB900ESS1
Near Hilton, NY 14468
Dave L
Job Details: 10/13/2022
SR7734807452 documented intermittent right front burner with tech line. Adjusted spreader until flame was consistent. ; ordrng 1 WPW10256028 (Burner)
We serviced a
KITCHENAID REFRIGERATOR
Model KFCO22EVBL2
Near Fairport, NY 14450
Ray Benedetto
Job Details: 10/13/2022
Freezer is getting frost buildup in front right corner of freezer. Found gap in door gasket on right top. Needs gasket to repair.; ordrng 1 W10436252 (Door Gasket)
We serviced a
KITCHENAID RANGE
Model KOCE500ESS05
Near Bloomfield, NY 14469
Jeremy
Job Details: 10/13/2022
"Microwave does not come on. Tested lamp according to tech sheet, tests bad. Ordering lamp.; rqstng P&A on 1 WPW10490593 (Lamp Housing) and 1 W10886919 (Lamp)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Farmington, NY 14425
Jeremy
Job Details: 10/13/2022
Customer stated dishes are not getting dry. Ran diagnostics and found F7E1. Verified heater operation in diagnostic cycle. Ordering control board.; rqstng P&A on 1 W10906426 (Control)
We serviced a
MAYTAG DRYER
Model MED6630HC2
Near Lyons, NY 14489
Andres
Job Details: 10/13/2022
Installed new lid on unit.
We serviced a
WHIRLPOOL DRYER
Model WGD7500GW0
Near Liverpool, NY 13090
Chuck
Job Details: 10/13/2022
"Replaced igniter. Igniter still wasnt glowing when i tested unit. 120 volts going to igniter. Found error code F2E1- stuck key. New igniter tested bad, reordering igniter 279311. SR7734807506; ordrng 1 279311 (Igniter)"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHW0
Near Hilton, NY 14468
Dave L
Job Details: 10/13/2022
Customer is concerned with clean light not coming on at the end of the cycle. Found f6e4 error in diagnostics and significant suds in the dishwasher sump. Cleared suds. Unit tested okay afterwards
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Palmyra, NY 14522
Andres
Job Details: 10/13/2022
Replaced sump and pump along with bottom wash arm. I started a normal cycle and watched for any leaks. Unit is washing properly now.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Victor, NY 14564
Jeremy
Job Details: 10/13/2022
"Found unit completely unresponsive. Unplugged unit and plugged and motor begins to run immediately then control shuts off. Unplugged motor and control functions properly. Unit has F1E1 and F1E2. Ordering motor, capacitor and control.; ordrng 1 W11399433 (Control) and 1 W11497303 (Motor) and 1 W11428524 (Capacitor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Churchville, NY 14428
Josh Henchen
Job Details: 10/13/2022
"Replaced broken adjuster on top rack. Tested dishwasher, Checks good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Waterloo, NY 13165
Doug Balcom
Job Details: 10/13/2022
Customer does not have the part yet. They are contacting ups to track it down. Needs to be rescheduled after they receive the part. ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFX2876DRM00
Near Fairport, NY 14450
James
Job Details: 10/13/2022
No cooling in freezer. Ff section frozen over. Test 4 passed. Compressor not turning off. Defrosted evap. Thermistor is corroded. Freezer led dead. Need harness control and led; ordrng 1 W10837236 (Thermistor) and 1 Sh15 and 1 WPW10628307 (Control) and 1 W11130208 (Led)
We serviced a
KITCHENAID MICROWAVE
Model KEMS308SSS00
Near Fairport, NY 14450
James
Job Details: 10/13/2022
"Customer stated white light coming from behind panel and noise changes intermittently while using microwave. No errors. Unit functioning as normal upon arrival. Told customer to monitor and if either issues reoccur, then to replace parts. No sc if labor is paid. ; used 1 Sh15 from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 10/13/2022
Unit leaked inside fridge. Cleared out rear drain tube and verified water drained correctly. Angled drain so runoff is better directed toward drain hole.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Victor, NY 14564
Jeremy
Job Details: 10/13/2022
"Replaced user interface for F2E2 error code, unit tested good."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Avon, NY 14414
Jeremy
Job Details: 10/13/2022
"Replaced control and user interface for unresponsiveness. Ran diagnostic cycle and found when wash motor starts, it takes out the control board. Ordering motor and control.; ordrng 1 W11410070 (Control) and 1 W11414076 (Wash Motor)"
We serviced a
JENN AIR OVEN-MW COMBO
Near Geneseo, NY 14454
Jeremy
Job Details: 10/13/2022
"Found faulty door switch causing main fuse to blow. Ordering switch and fuse.; ordrng 1 WPM0805101 (Fuse), used 1 WPM0805101 (FUSE-20A), 1 W10915404 (SWITCH - 3/16'), and 1 WPM0805101 (FUSE-20A) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Perry, NY 14530
Jeremy
Job Details: 10/13/2022
Broke plastic hinge cover to gain access to hinge screws and adjust door to prevent gasket tears. Replaced door gaskets. Need to order hinge as cover screw is cross threaded into hinge.; ordrng 1 WP12963205ED (Right hinge)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Geneva, NY 14456
Doug Balcom
Job Details: 10/13/2022
"Replaced gearcase, splutch, and belt. Ran diagnostic test no codes. Unit is operating as designed."
We serviced a
AMANA WASHER
Model NTW4516FW
Near Geneva, NY 14456
Doug Balcom
Job Details: 10/13/2022
Replaced control and water inlet valve. Ran calibration cycle. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS00
Near Penfield, NY 14526
Andres
Job Details: 10/13/2022
I went to try and replace drip tray but I realized that in order to replace it unit needs to be to tipped on its side so I was unable to do it. I poured water into drip tray to know if it was really cracked but I did not see any water leak through. When they shut the water off customer does not see any puddles but when water is on they do see water. I suggested customer gets water line replaced. ; dspstn on spec-tagged invntry: 1 W11084807 EXTENSION
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Clyde, NY 14433
Doug Balcom
Job Details: 10/13/2022
Customer wants to wait until the extended warranty dispatch is sent to us. ; saved tckt
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lyons, NY 14489
Doug Balcom
Job Details: 10/13/2022
Customer states unit only drains. Needs a control. Found unit slow to fill. Needs a water valve. Ordering control and water valve. ; rqstng P&A on 1 W11170317 (Control) and 1 W11210463 (Water inlet valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Webster, NY 14580
James
Job Details: 10/13/2022
Doors are not square to each other. Ice was melting down dispenser. Adjusted doors and molded gaskets. Rh door 1\8 in off on top corner. Recommend installing small shim in rr of cabinet. Customer is to monitor ice melting.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hilton, NY 14468
Dave L
Job Details: 10/13/2022
The freezer door is building condensation on the outside near the mullion. This is also causing ice to clump in the bin due to warm air penetrating door. Ordering freezer door; ordrng 1 W11551458 (Freezer door)
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Auburn, NY 13021
Doug Balcom
Job Details: 10/13/2022
Customer states unit is leaking. Found leaking water inlet valve. Unit will not allow me into diagnostic test. Techline said to replace the con. SR# 7734806844; ordrng 1 W11205048 (Water inlet valve) and 1 W11188527 (Control)
We serviced a
WHIRLPOOL RANGE
Model ACR4303MFW2
Near Webster, NY 14580
James
Job Details: 10/13/2022
"Replaced element and tested. 120v to bake and broil. Electrical incident damaged control. Uninstalled part. Customer going to get parts authorization. ; rqstng P&A on 1 W10904901 (Control), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Webster, NY 14580
James
Job Details: 10/13/2022
Led module has failed in ff section. ; ordrng 1 W11527432 (Led) and 1 Sh15
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Auburn, NY 13021
Doug Balcom
Job Details: 10/13/2022
Customer states unit stopped mid cycle. Ran diagnostic test found F1E1 error code. Main ACU fault. Needs a control. Ordering control. ; ordrng 1 W11513246 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWW2
Near Webster, NY 14580
James
Job Details: 10/13/2022
Rinse cycle turms off before washing. Dispenser not opening. Rinse aid seems to be leaking out. Tested unit. Rinse aid seal is defective and all rinse aid leaks out. Dispenser motor has melted. Need dispenser. ; ordrng 1 WPW10199696 (Dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model W6RXNGFWQ01
Near Auburn, NY 13021
Doug Balcom
Job Details: 10/11/2022
Customer states door won't seal. Ordering refrigerator door gasket. ; rqstng P&A on 1 2319266B (Door gasket)
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Syracuse, NY 13057
Chuck
Job Details: 10/11/2022
Called customer to let him know i was on my way and he informed me that he has an appointment on Thursday 10/13 with another service provider under a extended warranty dispatch. Customer canceled service
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Hilton, NY 14468
Dave L
Job Details: 10/11/2022
Replaced overlay due to f6-e2 error. Tested ok.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Hamlin, NY 14464
Dave L
Job Details: 10/11/2022
Replaced open bake element. Tested ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Dansville, NY 14437
Jeremy
Job Details: 10/11/2022
Replaced deli UI and aurora board for for fill tube freezing and no ice production. Unit tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Livonia, NY 14487
Jeremy
Job Details: 10/11/2022
Replaced faulty wash motor. Unit tested good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Hemlock, NY 14466
Jeremy
Job Details: 10/11/2022
"Customer stated unit will not start a cycle. Checked and found outer ring on slider had become separated causing slider to not fully engage during spin. Replaced slider, unit tested good.; used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW1
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/11/2022
Found pillow case stuck under agitator. Removed agitator so article could be removed and reinstalled agitator. Unit tested good.
We serviced a
WHIRLPOOL RANGE
Model KSGB900ESS5
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/11/2022
"Customer stated warming drawer does not close properly. Found right track separated causing drawer to fall. Secure track, drawer opens and closes properly."
We serviced a
JENN AIR REFRIGERATOR
Model JFX2897DRP02
Near Farmington, NY 14425
Jeremy
Job Details: 10/11/2022
"Replaced LEDs in fresh food section, all LEDs now working."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Farmington, NY 14425
Jeremy
Job Details: 10/11/2022
Replaced wash motor for failed wash motor. Unit tested good. Control was misdiagnosed as faulty.; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Brockport, NY 14420
Dave L
Job Details: 10/11/2022
"Able screen on the coldWater valve was clogged causing the unit to shut off on a long fill error. Cleaned screen. Ordering valve; rqstng P&A on 1 W10869799 (Valve), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB03
Near Spencerport, NY 14559
Dave L
Job Details: 10/11/2022
Replaced drain tube a drilled hole due to door hard to open. Customer toMonitor. ; used 1 W10619951 (Drain tube) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS0
Near Spencerport, NY 14559
Dave L
Job Details: 10/11/2022
Customer is concerned with cabinet bowing out on both sides and interior shelving gaps. The cabinet and interior liner are not serviceable referring customer back to warranty.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14609
Andres
Job Details: 10/11/2022
Customer stated that they had a piece of clothing stuck underneath agitator when taking the clothing out for some reason pump was activated and would not shut off. I held cancel button down and unit canceled cycle. I then ran a diagnostic cycle which finished successfully. I also started a normal cycle watched it fill and advance to wash cycle.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Rochester, NY 14609
Andres
Job Details: 10/11/2022
Installed new ACU. Put unit into diagnostic mode and ran a cycle. Cycle ran successfully and is working properly.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Avon, NY 14414
Jeremy
Job Details: 10/11/2022
"Customer stated washer will not start a cycle. Unit has F7E7 error code. Found wash motor does not run and only hums. Also found drain pump is leaking. Ordering motor, capacitor, drain pump and hose.; ordrng 1 W11395618 (Capacitor) and 1 W11026785 (Motor) and 1 W11399437 (Drain Pump) and 1 W10899966 (Hose)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Williamson, NY 14589
James
Job Details: 10/11/2022
"Checked pressure and pressure equalized then went over 150 psi no leeaks found. Replaced compressor and tested. Pressure was 110 and 8psi. Customer is to monitor. ; dspstn on spec-tagged invntry: 2 W11504416 COUPLER BR 8.5X6 2 W11504433 COUPLER BR 6X4 , 2 W11504436 COUPLER AL BR 6X1.8 , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Williamson, NY 14589
James
Job Details: 10/11/2022
Unit intermittent to leak. Tested and couldn't verify. Suspect pump is weak and spray arms spraying corner of door. Retest on return. ; ordrng 1 W11085683 (Pump) and 1 Sh15
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Williamson, NY 14589
James
Job Details: 10/11/2022
Replaced pump and control. Tested unit and verified operation.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Rochester, NY 14625
Andres
Job Details: 10/11/2022
Customer stated unit was not washing properly. I used clear door to see inside unit while it was washing. I noticed that bottom wash arm was not spinning. I examined wash arm and noticed that some of the holes were clogged but not enough to prevent arm from spinning. Pump is not pushing water hard enough to make wash arm spin.; ordrng 1 W11085683 (Sump and pump) and 1 W11101428 (Wash arm)
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Fairport, NY 14450
Andres
Job Details: 10/11/2022
Customer stated that unit was not draining properly. I diagnosed unit took off front panel and cleaned out filter. Filter was full of lint and not letting water flow. Filter is also has some broken pieces ordering filter.; ordrng 1 W11458347 (Filter)
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Macedon, NY 14502
Ray Benedetto
Job Details: 10/11/2022
"Replaced control board. Could not test, no 240 hook up."
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Macedon, NY 14502
Ray Benedetto
Job Details: 10/11/2022
Unit getting stuck keypad error. Replaced control board and console. Verified burners and bake were working correctly.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL0
Near Fairport, NY 14450
Andres
Job Details: 10/11/2022
Customer stated unit is leaking when in a cycle from the corners. I diagnosed unit and found the gasket is not sealing correctly against the inner door and causing water to run down the side of inner door and down into corner. Unit needs new gasket; ordrng 1 W11483553 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Liverpool, NY 13090
Chuck
Job Details: 10/11/2022
"Steamed out evaporator and Replaced fan motor, thermistor and harness. Unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Williamson, NY 14589
James
Job Details: 10/11/2022
Clicking noise then fr suspension disconnected from tub. Drum damaged cabinet during incident. ; ordrng 1 W10596395 (Cabinet) and 1 W11454372 (Gearcase) and 1 W11217817 (Suspension)
We serviced a
WHIRLPOOL OVEN
Model KODE900HBS00
Near Marion, NY 14505
James
Job Details: 10/11/2022
Lower oven wouldn't turn off. F6e4 communication error to acu. Need to replace control panel and acu at same time. ; ordrng 1 W11399171 (User interface) and 1 W11294388 (Control)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Webster, NY 14580
James
Job Details: 10/11/2022
F5e2 lock error and unit stuck on 1 minute. Ran Diagnostics cycle successfully. Cleared errors. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Irondequoit, NY 14617
James
Job Details: 10/11/2022
Replaced door and inspected seal. Customer is to monitor.
We serviced a
WHIRLPOOL WASHER
Model wtw4855hw1
Near Macedon, NY 14502
Ray Benedetto
Job Details: 10/11/2022
"Unit making loud noise during spin. Removed foreign object from pulley guard. Still squealing during spin. Replaced belt. Calibrated unit, operating normal.; used 1 W11239857 (Belt) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED4500MW
Near North Syracuse, NY 13212
Chuck
Job Details: 10/11/2022
"Customer stated that unit is kicking the breaker. Breaker is a 20 amp breaker. I put my amp clamp at the L1 line and ran the unit, unit is drawing 21.50 amps and when the heater kicks on after cycling the unit is drawing 24 amps before setting into drawing the 21.50 amps. I explained to the customer that the unit needs a 30 amp breaker. Unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS00
Near Penfield, NY 14526
Andres
Job Details: 10/11/2022
"Customer stated that unit is still leaking after last visit. I diagnosed unit and did find water behind the fridge. I had customer turn water on, I checked line and only notice water leaking from connection where it goes for a copper line to a braided stainless line. I also noticed water to be leaking onto the bottom try of the fridge. Drip tray seems to have a crack and water is going through it and going to floor. I advised customer gets a plumber to fix connection and also replace evaporator drip tray. ; ordrng 1 W11225840 (Drip tray) and 1 W11084807 (Tube)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFX2876DRM00
Near Fairport, NY 14450
Andres
Job Details: 10/11/2022
"Customer stated unit is not cooling properly. When I arrived to home I checked fresh food section the temp was around 55, freezer was also very warm. This is a dual evaporator unit so I ran the compressor to make sure that it was coming on. Compressor and fan turned on in a diagnostic test mode. Compressor was pulling between 1.5-1.4 amps. Unit seems to be having a restriction issue but not 100% sure. I will need a sealed system tech to come take a look to make sure it's a restriction not a leak."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Rochester, NY 14618
Andres
Job Details: 10/11/2022
"Customer stated unit has stopped producing ice. I put into into a diagnostic mode and checked for error codes I did not find any codes stored. I then cycled ice make mold had cubes and cycled properly. I also checked ice box fan using test 36 I noticed that when fan was turned on it was not coming on. I checked voltage, fan had 12v DC. Unit needs new fan.; ordrng 1 W10846539 (Ice box fan)"
We serviced a
WHIRLPOOL RANGE
Model SF395LEEQ0
Near Rochester, NY 14607
Andres
Job Details: 10/11/2022
Customer stated unit was not heating on a bake cycle. I diagnosed unit found igniter is getting 110v but not glowing. Unit needs new igniter ; ordrng 1 4342528 (Igniter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs331sdhm03
Near Macedon, NY 14502
Ray Benedetto
Job Details: 10/11/2022
Unit not cooling. Found thin sheet of ice in freezer and connector to heater harness not plugged in entirely. Assembled connector correctly and disposed of ice.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06
Near Palmyra, NY 14522
Ray Benedetto
Job Details: 10/11/2022
Replaced thermistor per previous tech's diagnosis. Power cycled unit. Operating normal.
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 10/11/2022
"Unit loud noise during gear shifting stage. Replaced cam and actuator. Calibrated unit and ran test mode a few times and the noise did not manifest. Customer will monitor. If issue persists, unit will need gearcase, W11454372.; used 1 W10721967 (Cam), and 1 WPW10006355 (Actuator) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 10/11/2022
Replaced rails in freezer. No frost build-up. Customer will monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 10/11/2022
Replaced console. Verified functionality of buttons.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Henrietta, NY 14467
Ray Benedetto
Job Details: 10/11/2022
"Replaced wire harness and vent fan, did not solve issue. Called Techline, during testing, wiggled connector on control board and fan started. Needs control board to repair.; ordrng 1 W11342846 (Control Board)"
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Rochester, NY 14618
Josh Henchen
Job Details: 10/11/2022
Replaced old Timer/CCu due to faulty operation. Washer came unlocked and was able to run a normal cycle and tested good. Washer checks good.
We serviced a
MAYTAG DRYER
Model MED7230HC
Near Churchville, NY 14428
Josh Henchen
Job Details: 10/11/2022
"Customer had a video of the noise. Checked and found vent on back of dryer disconnect with plastic 90 bend. Eliminated the 90 had it reattached. Dryer is checking good. Customer will monitor, If problem persists order blower fan WP697772."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Churchville, NY 14428
Josh Henchen
Job Details: 10/11/2022
"Customer stated dishwasher is filling with water but not cleaning dishes. Checked and found F4E3,F7E1. Ran diagnostic cycle, unit needs new Sump WPW10455268 Grommet WPW10538166 hose W10445975; ordrng 1 WPW10455268 (Sump) and 1 W10445975 (Hose) and 1 WPW10538166 (Grommet)"
We serviced a
WHIRLPOOL WASHER
Model MVWC300BW1
Near Scottsville, NY 14546
Josh Henchen
Job Details: 10/11/2022
"Customer stated unit isn't agitating clothing. Checked and found no codes, Ran diagnostic cycle washer not agitating. Rod in middle has disconnected from gearcase and agitator. Unit would need new gears case assembly. Customer wants to get a new washer."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Churchville, NY 14428
Josh Henchen
Job Details: 10/11/2022
Customer stated top rack of dishwasher wasn't rolling properly. Checked and found front wheel on both sides damaged. Ordering W10712395 need 2.; ordrng 2 W10712395 (ADJUSTER)s
We serviced a
WHIRLPOOL WASHER
Model MVWC300BW1
Near Scottsville, NY 14546
Josh Henchen
Job Details: 10/11/2022
"Customer stated unit isn't agitating clothing. Checked and found no codes, Ran diagnostic cycle washer not agitating. Rod in middle has disconnected from gearcase and agitator. Unit would need new gears case assembly. Customer wants to get a new washer."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Caledonia, NY 14423
Josh Henchen
Job Details: 10/11/2022
"Replaced Heater element due to bushings, SP: S17304. Tested dishwasher, Checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Spencerport, NY 14559
Dave L
Job Details: 10/11/2022
Unit was displaying f8-e4 error. Found water in drain pan. Verified water supply was not leaking. Ran dishwasher to rule out excess suds. Its likely an item in the dishwater was impeding spray arm movement resulting in a small corner leak. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Rochester, NY 14626
Dave L
Job Details: 10/11/2022
Customer concerned with auger getting stuck. Found auger motor to be working okay. Its likely a cube was stuck in the jaws preventing dispensing. Recommending onlyUsing ice madeBy the iceMaker in dispenser
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, NY 14626
Dave L
Job Details: 10/11/2022
ReplacedControl due to no voltage to UI. Tested ok; dspstn on spec-tagged invntry: 1 W11557935 CNTRL- ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near West Henrietta, NY 14586
Dave L
Job Details: 10/11/2022
"Replaced the evaporator and compressor due to poor cooling. Unit began cooling shortly after recharge. Customer to monitor; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11504431 COUPLER BR 7.5X5 , 1 WPW10143759 DRIER-UV DYE , 1 W11109499 DRIER- TUBE , 2 W11504433 COUPLER BR 6X4 , 2 W11504447 COUPLER , 2 W11504448 COUPLER , 2 W11506619 COUPLER BR 8 , and 2 W11506620 COUPLER AL 8X8"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH1163XVQ
Near Auburn, NY 13021
Doug Balcom
Job Details: 10/11/2022
"Customer states unit will not heat. Found unit has power to the transformer but no output from magnetron. Ordering magnetron, capacitor, diode, and hv transformer. ; rqstng P&A on 1 W10269455 (Transformer) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W10754299 (Magnetron), ordrng 1 W10598693 (Thermostat)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Seneca Falls, NY 13148
Doug Balcom
Job Details: 10/11/2022
Customer states no cooling either compartment. Found evaporator leaking and compressor not running. Ordering compressor and evaporator. ; ordrng 1 W10832994 (Compressor) and 1 W10608485 (Evaporator) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Uv drier) and 2 W11504415 (Lokring)s and 2 W11504416 (Lokring)s and 2 W11506619 (Lokring)s and 2 W11506620 (Lokring)s and 2 W11506621 (Lokring)s and 2 W11504436 (Lokring)s and 2 W11504445 (Lokring)s and 2 W11504420 (Lokring)s and 2 W11506623 (Lokring)s and 2 W11504431 (Lokring)s and 2 W11504422 (Lokring)s and 2 W11504423 (Lokring)s and 2 W11504424 (Lokring)s
We serviced a
WHIRLPOOL DRYER
Model LGR8638LW0
Near Hilton, NY 14468
Dave L
Job Details: 10/10/2022
Installed dryer motor for customer. Reassembled dryer and tested. Tested ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Honeoye, NY 14471
Josh Henchen
Job Details: 10/10/2022
Customer stated dishwasher was leaking into basement. Checked and found a hole in drain hose. Unit needs a new drain hose.; ordrng 1 WPW10545278 (Drain Hose)
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ00
Near Rochester, NY 14624
Ray Benedetto
Job Details: 10/10/2022
Residual water in deli tray and customer concerned about weak cooling in freezer. Discovered some ice near the evaporator cover and a small amount of ice in the drain pan and melted out. Verified unit had full frost pattern and was evenly distributed. Heater and fan are working. Door seals sit properly when closed.
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Rochester, NY 14622
James
Job Details: 10/10/2022
Gas detector going off near gas line tee in ceiling recommend plumber
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Livonia, NY 14487
Josh Henchen
Job Details: 10/10/2022
"Replaced bake element due to melting and making contact in cavity. Tested range, Checks good."
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Geneseo, NY 14454
Josh Henchen
Job Details: 10/10/2022
"Customer stated unit not working at all, locked with clothing in unit. Unlocked lid so they could get laundry out. Failed to enter diagnostic, checked and found no Voltage at outlet. Customer flipped breaker, tested washer, Checks good."
We serviced a
MAYTAG OVEN
Model MGR8600DE0
Near Webster, NY 14580
James
Job Details: 10/10/2022
Replaced oven insulation and tested. Unit functions properly. ; used 1 Sh15 from stock
We serviced a
WHIRLPOOL WASHER
Model D
Near Hamlin, NY 14464
Dave L
Job Details: 10/10/2022
CustomerConcerned with water level/performance. Tested unit in diagnostics. Found unit to be working as designed. Calibrated washer
We serviced a
AMANA REFRIGERATOR
Model ASD2624HEB
Near Webster, NY 14580
James
Job Details: 10/10/2022
"No icemaker. Installed icemaker and manually cycled. Unit wouldn't fill. Order valve and reevaluate. ; ordrng 1 WP67005154 (Valve), dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER , used 1 Sh15 from stock"