Service History 161 - Appliance Tec

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW2

Near Ontario, NY 14519

James

Job Details: 08/30/2021

Replaced gearcase and calibrated. Ran diagnostics test cycle and found no issues. Unit functions properly.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Rochester, NY 14626

Dave L

Job Details: 08/30/2021

Replaced broken power cord

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Rochester, NY 14624

Dave L

Job Details: 08/30/2021

Replaced console that was peeling. Unit tested on

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near North Chili, NY 14514

Dave L

Job Details: 08/30/2021

Icemaker mold was broken away from assembly l. Replaced lice maker assembly. Customer to monitor after 24 hours ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Farmington, NY 14425

Steve

Job Details: 08/30/2021

Replaced main control for not starting dryer and just clicking. Same result. Calle tech line and found there was a loose connection at the motor that was causing loss of voltage and not starting motor. Tightened connection and the dryer is now working as expected.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS0

Near Spencerport, NY 14559

Dave L

Job Details: 08/30/2021

Replaced sump due to stuck wash motor. Unit tested ok

We serviced a

MAYTAG DRYER

Model MGD7230HW0

Near Bloomfield, NY 14469

Steve

Job Details: 08/30/2021

Found the dryer pauses shortly after starting and at random times as if the door is open. The door switch tests good. Found f2e2 communications error and f3e2 moisture sensor error. Moisture sensor tested good. Ordering control an ui; ordrng 1 W11406678 (Console) and 1 W11441689 (Control)

We serviced a

WHIRLPOOL DRYER

Model MED6230RHW

Near Fairport, NY 14450

Dave F

Job Details: 08/30/2021

Found lose connection at bulb socket for interior light. Fixed connection. Light now working. Left bulb with customer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Henrietta, NY 14467

Dave F

Job Details: 08/30/2021

"Frost build up inside freezer compartment. Frost had melted and refrozen inside drain tube and vent for the cold air to enter the fresh food section causing it to be warmer than it should be. Defrosted freezer compartment and cleared drain tube and cold air vent. Door was possibly left open causing the frost build up. Tested heater in diagnostics, tested good. Tested evap fan, tested good. Tested compressor, tested good."

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Rochester, NY 14613

Evan

Job Details: 08/30/2021

Customer stated unit would not advance past wash cycle and items were coming out wet still. Discovered that unit has multiple error codes relating to lid lock. Unit was showing f5e2 error. Replaced lid lock and test unit. Unit tested good ; used 1 W11307244 (Latch) from stock

We serviced a

WHIRLPOOL RANGE

Model WFC315S0JS0

Near Rochester, NY 14607

Evan

Job Details: 08/30/2021

Customer stated that unit would not regulate temperature on front left burner. Discovered that switch contacts had failed causing issue. Replaced switch and tested unit. Unit tested good

We serviced a

MAYTAG WASHER

Model MHW3505FW0

Near Rochester, NY 14620

Evan

Job Details: 08/30/2021

Customer was not available for service at selected time. Left voicemail when in route to home. Arrived at home no response. Contacted office to text customer no Response. Tagged door

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ02

Near Webster, NY 14580

James

Job Details: 08/30/2021

Unit makes ice in big bars that clog dispenser. Rh gasket torn. Adjusted fill time on icemaker. Need icemaker and gasket; ordrng 1 WPW10300024 (Icemaker) and 1 W10830055 (Gasket)

We serviced a

MAYTAG DRYER

Model MEDB750YW2

Near Webster, NY 14580

James

Job Details: 08/30/2021

Unit screeching due to worn idler pulley. Replaced dryer repair kit. One year warranty on belt and rollers. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

We serviced a

KENMORE DISHWASHER

Model 665.17379301

Near Rochester, NY 14625

James

Job Details: 08/30/2021

"Unit not draining. Found chopper seized. Drain hose clogged as well. Attempted to snake drain but was unsuccessful. Need to replace drain hoses. ; ordrng 1 8269144A (Hos) and 1 WPW10358302 (Hose), dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE"

We serviced a

MAYTAG WASHER

Model MVWC360AW0

Near Rochester, NY 14607

Evan

Job Details: 08/30/2021

"Customer stated that unit was failing to spin out correctly. Discovered f7e1 code for basket speed fault. Tested shifter. Shifter did not pass test. Replaced shifter. Tested unit. Unit tested good ; used 1 Wpw10006355 (Actuator), and 1 S&H from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS2

Near Scottsville, NY 14546

Dave F

Job Details: 08/30/2021

Door strike was pushed inside cabinet of dishwasher. Dislodged door strike and repositioned locking arms. Reinstalled door strike. Tested unit door latching. Not working as expected.

We serviced a

WHIRLPOOL OVEN

Model KOSE500ESS02

Near Canandaigua, NY 14424

Steve

Job Details: 08/30/2021

Found the power supply connection had burned in junction box. Repaired wires and replaced all the wire nuts. The oven is working as expected.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Geneseo, NY 14454

Steve

Job Details: 08/30/2021

Replaced timer and start switch for timer running after cycle ends.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYW05

Near Rochester, NY 14626

Dave L

Job Details: 08/30/2021

Bail arm was disconnected from the switch. Re connected bail arm.

We serviced a

MAYTAG WASHER

Model LAT9804AAE

Near Rochester, NY 14613

Evan

Job Details: 08/27/2021

Customer stated that unit was leaking from underneath machine. Discovered that unit is leaking from tub seal. Ordering tub and bearing seal; ordrng 1 6-2095720 (Tub seal) and 1 6-2040130 (Bearing seal)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rochester, NY 14626

James

Job Details: 08/27/2021

"Long fill error code. Found cold water valve not adhered to valve housing. Cam making scraping noise. Ordering water valve and splutch kit. ; ordrng 1 W11210459 (valve) and 1 W10721967 (drive pulley), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB06

Near Mount Morris, NY 14510

Steve

Job Details: 08/27/2021

Found gasket was loose on top of fresh food section door. Added silicone and reinstalled to keep it secure.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Geneseo, NY 14454

Steve

Job Details: 08/27/2021

"Found the gearcase is leaking oil and the shaft is loose. Replaced cam that was broken and shifter for not shifting properly. Ordering gearcase and hub; rqstng P&A on 1 W11454734 (Gearcase) and 1 W10528947 (Hub), used 1 Wpw10006355 (Shifter), and 1 W10721967 (Cam) from stock"

We serviced a

MAYTAG FREEZER

Model MZF34X16DW00

Near Avon, NY 14414

Steve

Job Details: 08/27/2021

"The unit was off on arrival and defrosted. Customer stated foods were thawing out in it and removed food and unplugged. The evaporator started to frost as expected while testing. Recommended customer leave it on a coup,e weeks to reevaluate. Quoted for main control due to defrost problems. ; rqstng P&A on 1 W11382529 (Control), states that autho needed"

We serviced a

WHIRLPOOL DRYER

Model CGM2795FQ0

Near Mendon, NY 14506

Steve

Job Details: 08/27/2021

"Replaced all for support rollers for loud operation. The dryer tested good. ; used 2 349241T (Rollers), and 1 Sh15 (Shipping) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Victor, NY 14564

Steve

Job Details: 08/27/2021

"Replaced shocks,spring and maintenance control. On replacing the main control found a wire connection had fallen apart. The connection itself is not repairable. Ordering harness to repair one connection; rqstng P&A on 1 W11318751 (Harness), dspstn on spec-tagged invntry: 1 W11316766 SHOCK and 1 W11354541 STATOR"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Macedon, NY 14502

Steve

Job Details: 08/27/2021

Replaced recirculating pump for getting power but not starting that was causing no wash. The dishwasher tests good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBW03

Near Fairport, NY 14450

Steve

Job Details: 08/27/2021

Customer states the ice has bad taste. Removed ice maker and tested the water directly from inlet and customer states the water still tastes badly. Recommended customer to replace water line to refrigerator

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Rochester, NY 14624

Steve

Job Details: 08/27/2021

"KYBZX00AP1On arrival customer stated the unit was not making ice and the lights had gone out but after power reset the unit started to make ice and the lights are now working. Ordering led control to install with other control boards. Replaced freezer led light for not light in freezer . ; ordrng 1 W10804160 (Led driver), dspstn on spec-tagged invntry: 1 W10695459 MODULE"

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Rochester, NY 14620

Evan

Job Details: 08/27/2021

Customer stated that unit was failing to clean properly. Discovered that unit had Nidec actuator installed causing issue. Unit was not agitating due to this. Found f7e5 for basket speed fault. Replaced actuator. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Rochester, NY 14618

Evan

Job Details: 08/27/2021

Replacing inner door panel due to corrosion on lower half of panel. Replaced wash motor due to poor wash performance. Replaced both parts and ran diagnostic cycle . Observed unit during diagnostic cycle to confirm function. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA75SAHZ0

Near West Henrietta, NY 14586

Steve

Job Details: 08/27/2021

Found the black wire at the power supply . Reattached wire and fastened the power supply to box properly. The dishwasher tests good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1CHEXVB01

Near Rochester, NY 14626

James

Job Details: 08/27/2021

Unit intermittent to cool. Freezer at 20 degrees. Compressor turned off and pulling 1.4 amps. Need start relay to test compressor. ; ordrng 1 8201786 (Kit) and 1 Sh15

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Hamlin, NY 14464

James

Job Details: 08/27/2021

Unit not running. Found belt was broken and laying inside unit. Replaced belt. Tested unit. ; used 1 661570V (BELT) from stock

We serviced a

MAYTAG DRYER

Model MGD6200KW1

Near Spencerport, NY 14559

James

Job Details: 08/27/2021

Customer stating not able to adjust time on timed cycle. Tested unit and found is functioning properly. If problem persists order W11481117

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14621

James

Job Details: 08/27/2021

Found freezer door was not sealing. Found the screws holding in the rails were not in all the way preventing door from shutting. Screwed in the screws all the way. Door now sealing. Replaced ice maker. Cycled ice maker. Filled with water. ; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS27CXMS2

Near Webster, NY 14580

James

Job Details: 08/27/2021

Replaced main control on unit! Tested unit. Unit tested good.

We serviced a

GE STACKED LAUNDRY

Model GUD27ESSM1WW

Near Rochester, NY 14618

Evan

Job Details: 08/27/2021

Replacing lid lock due to lock continually clicking but never locking. Replaced lock. Tested unit multiple times. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Fairport, NY 14450

Evan

Job Details: 08/27/2021

Customer stated that unit would not clean. Discovered error code 4-3 for wash motor failure. Replaced wash motor. Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Webster, NY 14580

James

Job Details: 08/27/2021

"Replaced wash basket, cam, gearcase and hub. Calibrated unit. Tested unit on spin. Unit tested good. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W10528947 HUB"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Webster, NY 14580

James

Job Details: 08/27/2021

Fresh food evapmfrosted over. Checked software and according to service pointer it had old software. Replaced control and evap cover likemsetvice pointer states. Defrosted evap. Tested unit. Unit tested good.; used 1 Sh15 from stock

We serviced a

MAYTAG WASHER

Model A283

Near Rochester, NY 14617

James

Job Details: 08/27/2021

Replaced injector tube. Checked for leaks. No leaks. Everything working as expected.

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW2

Near Rochester, NY 14616

James

Job Details: 08/27/2021

On normal wash estimated time is 2 hours and 30 minutes. UI is bad. Ordering UI W11316623. ; ordrng 1 W11316623 (console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ2

Near East Rochester, NY 14445

Evan

Job Details: 08/27/2021

Customer stated that unit was not cooling refrigerator but freezer was cooling & building ice. Found large amount of ice build up along back wall of unit causing fan not to spin. Removed ice build up and fan began to function. Cleared ice and reassembled freezer. Unit tested good

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near Rochester, NY 14625

Evan

Job Details: 08/27/2021

"Customer stated unit was taking a long time to preheat. Diagnosed unit found bake element was cracked. Element was under 10 year warranty. Replaced element on unit and tested it on a preheat 350 degrees, unit now heating and working properly."

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Fairport, NY 14450

Evan

Job Details: 08/27/2021

Customer stating that unit is not spinning out on certain loads. Checked for error codes upon arrival. Discovered f7e6 code for motor fault and also f7e7 for motor unable to reach target rpm. Took resistance readings of motor windings per tech sheet. Motor tested outside of range. Ordering motor control and capacitor ; ordrng 1 W11497303 (Motor) and 1 W11428524 (Capacitor) and 1 W11399433 (Control)

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW4

Near Ontario, NY 14519

Evan

Job Details: 08/27/2021

Customer stating that unit is not responding to commands. Checked for error codes. Found code f6e2 stored for ccu not being able to hear UI. Was able to get unit into diagnostic but never run test cycle. Checked connections at ACU and reinstalled console. Unit began to work after doing so. Advised customer console will need to be replaced if issue reoccurs. (W11115285) console ; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY and 1 W11170706 CONTROL

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Canandaigua, NY 14424

Steve

Job Details: 08/26/2021

Found water leaking through door around the hinge areas. Ordering hinges and inner door. ; ordrng 1 W11504622 (Hinge left) and 1 W11504621 (Hinge right) and 1 W11467648 (Inner door)

We serviced a

WHIRLPOOL DRYER

Model WGD48115EW2

Near Rochester, NY 14626

Dave L

Job Details: 08/26/2021

The dryer timer will not advance in time dry. Replaced timer and tested.

We serviced a

WHIRLPOOL OVEN

Model KSEG700EBS3

Near Bloomfield, NY 14469

Steve

Job Details: 08/26/2021

Found fan blade bent causing noisy operation. Bent fins and tested. The fan is now quiet. If problem persists preorder convect fan assembly. W11414552

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW2

Near Canandaigua, NY 14424

Steve

Job Details: 08/26/2021

Found motor getting power but not running. Ordering motor. ; ordrng 1 W11025157 (Motor sump)

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Hilton, NY 14468

James

Job Details: 08/26/2021

"Replaced gearcase, stator and rotor. Found standing water under washer. Found pin hole in drain hose. Covered hose with electric tape and it's no longer leaking. Ran calibration cycle and diagnostics cycle successfully. Unit functions properly b recommend replacing drain hose. ; dspstn on spec-tagged invntry: 1 W11455453 GEARCASE"

We serviced a

WHIRLPOOL DRYER

Model WGD4616FW1

Near Rochester, NY 14615

James

Job Details: 08/26/2021

Replaced gas coils and tested n unit functions properly. One year warranty on repair. ; used 1 Sh15 from stock

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Rochester, NY 14616

James

Job Details: 08/26/2021

Unit not washing. 34v to wash pump. Disconnected pump from control and retested. Now have 0v to pump. Need control. ; ordrng 1 W11410066 (Control)

We serviced a

MAYTAG REFRIGERATOR

Model MFD256OHES

Near Rochester, NY 14606

Dave L

Job Details: 08/26/2021

Replaced evaporator fan motor. Unit tested good

We serviced a

GE RANGE

Model JGB635REKSS

Near Rochester, NY 14609

Evan

Job Details: 08/26/2021

Customer stated front left burner would not ignite. Found spark module and harness was faulty causing igniter not to light. Replaced both parts and handle along with knob. Unit now working as intended.

We serviced a

MAYTAG WASHER

Model MHW8200FW0

Near Rochester, NY 14610

Evan

Job Details: 08/26/2021

Customer stated unit was not draining. Found f1e1 error code stored for acu error. Reset control and cleared code. Ran multiple diagnostic cycles. Unit completed cycles as it should. Ran drain and spin to confirm function outside of test mode. Unit completed cycle as it should. If issue reoccurs control will need to be replaced.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Rochester, NY 14618

Evan

Job Details: 08/26/2021

"Customer stated pod dispenser was not working. Diagnosed unit found dispenser to be broken causing it not to open. Replaced soap dispenser, tested unit on diagnostic cycle. Soap dispenser now working correctly.; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near West Henrietta, NY 14586

Dave F

Job Details: 08/26/2021

"34 degrees in fresh food section, set at 38. 5 in freezer section set at 0. Tested compressor, compressor good. Tested damper, damper good. Tested evap fan, tested good. Adjusted fresh food section temperature +4 degrees. Unit tested good. Customer will monitor."

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFE05

Near Rochester, NY 14608

James

Job Details: 08/26/2021

Water leaking into fresh food section and frost in freezer. Freezer led dead. Found gaskets pulled from door liners. Reinstalled gaskets and molded with heat gun. Tested led. 115v from light sw. Need bulb and silicone for gaskets on return. ; ordrng 1 W11518235 (Led) and 1 WP542638 (Grease) and 1 W10841140 (Silicone)

We serviced a

MAYTAG WASHER

Model MHW8630HC0

Near Rochester, NY 14626

Dave L

Job Details: 08/26/2021

Spoke to customer . Pre ordered dispenser ; ordrng 1 W11465557 (Dispenser)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW00

Near Rochester, NY 14621

James

Job Details: 08/26/2021

Gasket pulls out of door liner. Glued gasket into door liner and molded with heat gun. Door gasket is no longer coming loose.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Canandaigua, NY 14424

Steve

Job Details: 08/26/2021

Found a shifter error code and the washer was out of balance causing erratic operation and bouncing.. replaced shifter and leveled the legs to stop machine from moving while spinning. ; used 1 Wpw10006355 (Shifter) from stock

We serviced a

AMANA DRYER

Model NGD4655EW2

Near Rochester, NY 14617

James

Job Details: 08/26/2021

Unit thumping during cycle. Found belt shredded and rollers sticking. Installed dryer repair kit and cleaned cabinet. Unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Rochester, NY 14606

Dave L

Job Details: 08/26/2021

Replaced acu due to lid lockFailure. Unit tested ok.

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Rochester, NY 14621

Dave L

Job Details: 08/26/2021

Customer was hearing a noise during spin. Was able to hear noise on recording but was unable to recreate. Checked drive components for loose or worn parts. Ran service diagnostics. No errors. Unit is testing ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW01

Near Pittsford, NY 14534

Evan

Job Details: 08/26/2021

"Customer stated unit was not producing ice. Ran test 44 and 45, ice maker could not find position during harvest cycle. Installed new ice maker ran test 44 and 44 again unit completed cycle. Unit now making ice properly.; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF510TAY6

Near Fairport, NY 14450

Steve

Job Details: 08/26/2021

Found the drain line was obstructed at the check valve next to sump. Removed obstruction and the dishwasher drained multiple times. ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN

We serviced a

WHIRLPOOL RANGE

Model WFC310S0AB0

Near Fairport, NY 14450

Steve

Job Details: 08/26/2021

Replaced main control and sensor for erratic temps while cooking.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Rochester, NY 14609

James

Job Details: 08/26/2021

Door not sealing on bottom of ff door. Molded gasket with heat gun and adjusted wheels. Unit seals properly and doors self close. Recommend shimming back wheels to level cabinet.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Rochester, NY 14617

Dave L

Job Details: 08/26/2021

Found fresh food evaporator frosted over and RC not cooling. Freezer was ok. Energized RC defrost heater in test 90. 120vac to heater at the control. Heater did not turn on. No resistance from heater circuit from board. Ordering cover and heater. ; ordrng 1 W11291124 (Defrost heater) and 1 W11099568 (Cover) and 1 Sh (Sh)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Rochester, NY 14612

Dave L

Job Details: 08/26/2021

Unit is leaking due to clogged spray arms ordering lower and middle sprayer ; ordrng 1 WPW10498900 (Sprayer) and 1 W10837249 (Sprayer)

We serviced a

WHIRLPOOL WASHER

Model WFW8300SW00

Near Pittsford, NY 14534

Steve

Job Details: 08/26/2021

Found power going to cut main control but on power reset there is no response to main control. Called tech line and they recommended to replace ccu. ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW2

Near Rochester, NY 14623

Dave F

Job Details: 08/26/2021

Found multiple lid lock error codes. Replaced lid lock and control on unit. Calibrated unit. Tested unit in auto diagnostics. Unit tested good. ; used 1 W11307244 (LATCH) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS2

Near Webster, NY 14580

Dave F

Job Details: 08/26/2021

"Found ice clumping together in ice bin. Tested paddle at dispenser and paddle working and opening dispenser door. Cycled ice maker, ice maker cycled. Auger motor is working. Set fresh food section to recommended, it was set to 44. Set freezer to -2 it was set at 0. Bridging looked good. Ice cubes are uniform. Gasket between ice bin and door is sealing. Door gaskets are sealing. Warm air in fresh food section can cause clumping of ice cubes and jamming of auger motor. Customer will monitor."

We serviced a

JENN AIR DISHWASHER

Model JDB8500AWX3

Near Hilton, NY 14468

Dave L

Job Details: 08/26/2021

Unit was not draining due to a piece of glass jamming drain pump. Removed debris and tested.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Henrietta, NY 14467

Evan

Job Details: 08/26/2021

Customer complaint was unit would not agitate. Diagnosed unit and found actuator to be faulty causing unit to not agitate. Replaced actuator on unit and tested it in a diagnostic mode. Unit is now working properly. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

AMANA REFRIGERATOR

Model ABB2224DEW

Near Rochester, NY 14609

James

Job Details: 08/26/2021

"Unit not Cooling on ff section due to stuck damper. Freed damper and it began functioning but makes ticking noise. Need part. ; ordrng 1 WP67003903 (Damper) and 1 Sh15, dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ"

We serviced a

WHIRLPOOL WASHER

Model WFW8740DW1

Near Webster, NY 14580

Dave F

Job Details: 08/26/2021

"F5e2 door lock error. Door lock is working F6E3 communication error ACU to UI. Control and buttons are working . f3e1 water level system error. Ran unit in auto diagnostics, everything worked as expected. Removed air trap behind tub. Found gunk built up inside trap, cleaned trap. Checked pressure hose and hose is clear. Tested unit in heavy duty cycle, everything working as expected. If problem persists order control W11201289, pressure switch W10448876, air trap W10626116 and pressure switch hose W10509002"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Victor, NY 14564

Steve

Job Details: 08/26/2021

customer states the refigerator warmed up substantially and then started to work as expected on its own. Tested in diagnostics and the ice maker did Not work on first try but on second try it worked as expected. The freezer temp was 1 degree and fresh food section was 38. On reassembly the top led lights did not turn back on. Ordering led control that is not sending power to lights and disrupting functions in refigerator ; ordrng 1 W10804160 (Led power supply) and 1 Sh15 (Shippin g)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Webster, NY 14580

Dave F

Job Details: 08/26/2021

Replaced gasket on unit. Ran unit in auto diagnostics. Everything working as expected. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11177741 GASKET

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS25XVBL1

Near Penfield, NY 14526

Dave F

Job Details: 08/26/2021

Replaced control on unit. Programmed unit. Tested unit. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Hilton, NY 14468

Dave L

Job Details: 08/26/2021

Unit is still building frost in freezer. Fan seems to be running slow. Ordering evaporator fan. ; ordrng 1 WP2315539 (Evaporator fan.)

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Webster, NY 14580

James

Job Details: 08/26/2021

"Replaced valve and wash motor. Unit still not filling with enough water. Called techline. They recommend replacing control. Sr 7731596048; ordrng 1 W11305303 (Control), dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Fairport, NY 14450

Dave F

Job Details: 08/26/2021

Complaint rinse aid is not dispensing. Removed outter door and observed dispenser while in diagnostics. Arm linking the detergent dispenser with the rinse aid dispenser is slipping during operation and only opening detergent dispenser door. Ordering new dispenser W10428217; ordrng 1 W10428217 (dispenser assy)

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Rochester, NY 14623

Evan

Job Details: 08/26/2021

Customer complaint was unit is not spinning out correctly and making noises. Put unit into diagnostics mode and checked for error code found error code f0-e5 for off balance load. Ran test cycle saw that inner tub had a lot of play during spin cycle. Replacing gear case and inner tub. ; ordrng 1 W11455453 (Gear case) and 1 W10811957 (Inner tub)

We serviced a

AMANA DRYER

Model NGD4655EW2

Near Rochester, NY 14624

Evan

Job Details: 08/26/2021

"Customer complaint was unit would still run after timer hit 0. Diagnosed unit found timer to be faulty and kept sending power to motor. Replaced timer on unit, tested it now working properly. ; dspstn on spec-tagged invntry: 1 W10857611 TIMER"

We serviced a

WHIRLPOOL DRYER

Model MED6230HW1

Near Rochester, NY 14624

Evan

Job Details: 08/26/2021

"Customer complaint was unit is making a metal on metal sound. Diagnosed unit found drum to be rubbing on the side of the case, tried adjusting cabinet but still made noise. Ordering new case.; ordrng 1 W11417441 (Cabinet) and 1 W11413566 (Fascia)"

We serviced a

WHIRLPOOL DRYER

Model CED7006GW0

Near Rochester, NY 14620

Evan

Job Details: 08/26/2021

Customer stated dryer was getting to hot. Diagnosed unit found temp switch was faulty and stuck on high heat. Replaced temp switch and thermostat. Tested unit now working as intended.

We serviced a

MAYTAG DRYER

Model MDE5500AYW

Near Spencerport, NY 14559

Dave L

Job Details: 08/25/2021

Dryer will not start intermittently due to a stuck key on the consul coded for a consul customer is going to replace

We serviced a

KITCHENAID RANGE

Model KGRS505XBL00

Near Hamlin, NY 14464

Dave L

Job Details: 08/25/2021

"Replaced weakBake igniter on upper oven ; ordrng 1 Sh (Sh), used 1 12400035 (Ignitor) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV00

Near Honeoye Falls, NY 14472

Steve

Job Details: 08/25/2021

"Found compressor running very hot and not starting properly. Ordering compressor. ; ordrng 1 W10507884 (Compressor) and 1 W10913906 (Process tube) and 1 WPW10143759 (Dye drier), dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Webster, NY 14580

Dave L

Job Details: 08/25/2021

Found unit with freezer at -1 and fresh food at 36 full ice bin. Rechecked pressures. Removed evaporator covers to check frost patterns in test 4. Unable to recreate failure as this unit has been operating on since last visit. Ran test 4 several more times to check 3 way valve function. Customer is going to monitor. Will have to retest unit in failure if needed. ; dspstn on spec-tagged invntry: 1 W11094466 VALVE and 2 WPW10143759 DRIER-UV DYE

We serviced a

WHIRLPOOL WASHER

Model WTW8200YW0

Near Webster, NY 14580

James

Job Details: 08/25/2021

Unit loud due to worn bearings. Replaced bearings and ran drain and spin cycle. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVM58

Near Williamson, NY 14589

James

Job Details: 08/25/2021

Door gaskets torn. Need parts. Couldn't look up parts due to no service in house. Parts at cost. ; ordrng 2 W10830046 (Gasket)s

We serviced a

WHIRLPOOL DRYER

Model WED7300XW0

Near Williamson, NY 14589

James

Job Details: 08/25/2021

"Unit screeching during cycle. Both belts cracked and idler pulley worn. Replaced drum belt and idler. Cleaned cabinet and tested. Need blower belt. ; ordrng 1 WP8544742 (Belt), used 1 279640 (Idler) from stock"

We serviced a

WHIRLPOOL WASHER

Model WDTA50SAKZ0

Near Williamson, NY 14589

James

Job Details: 08/25/2021

Replaced valve and ran diagnostics cycle successfully. Found no leaks.

We serviced a

GE DRYER

Model GTX22EASK0WW

Near Marion, NY 14505

James

Job Details: 08/25/2021

Unit running non stop until door is open. Need timer. ; ordrng 1 WE04X25280 (Timer)

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Penfield, NY 14526

James

Job Details: 08/25/2021

60 months warrantyUnit sounds like metal grinding on agitation. Found grease leaking onto rotor. Need gearcase and rotor; ordrng 1 W11455453 (Gearcase) and 1 W10754161 (Rotor)