Near Rochester, NY 14620
Evan
Job Details: 08/30/2019
DRYER GE n/a Reinstalling vent due to vent falling while there to repair washer. Reinstalled vent. Unit tested good
Near Rochester, NY 14619
Evan
Job Details: 08/30/2019
WASHER WHIRLPOOL MVWB766FW1 Customer stated that unit was not filling with water. Checked for error codes unit displaying F3e1 for water inlet temperature fault. Attempted to run test cycle. Unit would not fill during cycle. Replaced valve. Ran diagnostic cycle again. Unit tested good
Near Brighton, NY 14620
Evan
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL GU2500XTPQ3 Customer stated that unit was leaking from underneath. Upon inspection discovered that tub was beginning to rot and had formed small cracks in tub. This was causing leak. Customer does not want to proceed due to age of machine. Collecting service call fee
Near Pittsford, NY 14534
Steve
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KBFC42FTS07 Removed frost and frozen moisture from rails. Added grease The door tested good.
Near Pittsford, NY 14534
Steve
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIHB00 Replaced main co troll and user interface for refrigerator acting erratic. Varying temperatures and lights not always coming on. The refrigerator tests good.
Near Penfield, NY 14526
Steve
Job Details: 08/30/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 Found FF evaporator full of frost. Removed frost. Replaced fan and thermistors with harness kit. Found the defrost drain was leaking. Caulked around defrost drain at the cabinet. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS
Near Irondequoit, NY 14609
Steve
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KBFS22ECMS00 Replaced ice maker and damper for grinding gears in both. The refrigerator tests good
Near Rochester, NY 14624
Shaiman
Job Details: 08/30/2019
WASHER MAYTAG MVWB766FW1 "Customer concerned about unit occasionally not turning on and/or everything on the display freezing when selecting wash cycles. Unit would not respond to functions, could not get into diagnostics. Replaced console. Repair successful."
Near Rochester, NY 14616
Shaiman
Job Details: 08/30/2019
WASHER WHIRLPOOL WTW4900BW0 "Unit makes a screeching noise during agitation, and grinds during spin. Grease residue is present under the machine and on the shield. Gearcase should be replaced. Customer declined further repair. ; dspstn on spec-tagged invntry: 1 W11035747 GEARCASE"
Near Irondequoit, NY 14622
Evan
Job Details: 08/30/2019
WASHER MAYTAG MVWX600XW0 "Customer stating that unit is not spinning out correctly. Last time issue occurred tech discovered that green and yellow wire at top of motor connector was damaged causing unit not to spin out and throw f7e1 code. Discovered that unit was having same issue with had come unseated from connector. Resisted connector and installed piece of insulation on wire to be sure wire does not come loose again. Called tech line to document findings. After running cycle discovered f3e2 error code for inlet thermistor being shorted. Ordering water valve SR: 7725740924; ordrng 1 W11158805 (HOUSING ASSEMBLY ), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
Near Rochester, NY 14622
Evan
Job Details: 08/30/2019
COOKTOP WHIRLPOOL WFC310S0EW2 Rescheduling customer for Tuesday 9/3 ; schdld next appmnt for 9/3 TUE !
Near Walworth, NY 14568
Dave F
Job Details: 08/30/2019
WASHER MAYTAG MVWB850WQ0 F51 RPS sensor fail error code .bearing failing is very loud. Quoted customer for job . Would need new bearing .Customer decided that they will look into getting new unit .; dspstn on spec-tagged invntry: 1 W10435302 BEARING
Near Rochester, NY 14623
Evan
Job Details: 08/30/2019
DRYER MAYTAG MGDX655DW1 Customer stated that unit is not heating as it should. Upon inspection discovered that gas coils were opening valve as they should but not running burner for long enough period of time. Unit needs new gas coils. Ordering coils ; ordrng 1 WPW10328463 (GAS COIL VALVE)
Near Geneva, NY 14456
Dave F
Job Details: 08/30/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 Control on microwave has failed found the triac on the board was blown . Replaced control . Light on the microwave is now working as expected. Tested unit . Tested good .; dspstn on spec-tagged invntry: 2 8206232A BULB
Near Canandaigua, NY 14424
Dave F
Job Details: 08/30/2019
RANGE WHIRLPOOL WFG525S0HZ1 All the flames on the burners were turned to high up . Adjusted them all down to the customers satisfaction . Tested unit .tested good .
Near Canandaigua, NY 14424
Dave F
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Replaced icemaker . Tested unit in ice harvest mod . Tested good . Tested ice maker fill test . Test good .
Near Caledonia, NY 14423
Dave F
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL W8RXEGMWQ01 Replaced harness that has defrost thermostat on it . Tested unit . Tested good . Bulb was blown in fresh food section installed new bulb .part 8009; used 1 8009 (BULB-4OW) from stock
Near Rochester, NY 14618
Dave L
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL ARB2117AB Unit is not cooling due to a leak in the low side assembly. Parts are no longer available customer is going to have to replace
Near Webster, NY 14580
Steve
Job Details: 08/30/2019
REFRIGERATOR MAYTAG MFT2976AEM00 "Customer just wants bracket repaired that was damaged on previous repair. The bracket that came in was other side. Ordering correct bracket. ; ordrng 1 W10625068 (bracket RIGHT), dspstn on spec-tagged invntry: 1 W10633627 MOTOR-EVAPORATOR"
Near Fairport, NY 14450
Dave L
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Unit was not responding due to the control failing to send power to the UI replaced control. Unit tested good
Near Penfield, NY 14526
Steve
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 The customer had defrosted fresh food evaporator prior to visit but complained of warm temperatures in fresh food section and fan noise. The fan noise is from fan hitting ice. Found the control needs to be updated version and the evaporator cover needs to be replaced.S15330; ordrng 1 W10889841 (cover-evap) and 1 W11389713 (CONTROL )
Near Fairport, NY 14450
Dave L
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL GI6SARXXF01 Replaced cracked ice maker fill tube and roved ice from the ice maker fill cup.
Near Rochester, NY 14618
Steve
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced freezer IM fan for freezing and very loud. Found fresh food evaporator cover frosted. Ordering cover. ; ordrng 1 W11099568 (cover-evap)
Near Rochester, NY 14607
Evan
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDF760SADM3 Customer stating that unit is not cleaning dishes. Checked for error codes no codes present. Ran test cycle. Unit would fill with water but never push water through cabinet. Replaced wash motor and ran diagnostic cycle. During diagnostic cycle pro scrub cycle was stuck on spraying water at front door. Unit began to leak from front door. Killed power to unit and reset control. Ran diagnostic cycle again. Couldn’t replicate issue once doing so. Ran diagnostic cycle twice to confirm function and started normal cycle while in home to ensure unit was not leaking. Unit tested good part to be covered per JM
Near Rochester, NY 14626
Shaiman
Job Details: 08/30/2019
DRYER WHIRLPOOL MEDB765FW0 None of the audio for the unit is operating. Replacing console. ; ordrng 1 W11089306 (CONSOLE)
Near Rochester, NY 14612
Shaiman
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDT780SAEM "Customer states unit is not filling with water/not working. Unit fills with water and drains, but motor is faulty. Sump motor must be replaced. ; rqstng P&A on 1 WPW10605057 (SUMP MOTOR), dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"
Near Victor, NY 14564
Dave F
Job Details: 08/30/2019
WASHER MAYTAG MVWB865GW0 F5E1 lid lock error code . Lights on User interface not turning all on . Was able to run calibration . Tried to run auto diagnostics testing but the unit kept unlocking itself during tested . Ordering control W11114420 and lid lock W10810403 . Installed new UI due to not having all the lights turn on. . Cleared error code ; ordrng 1 W10810403 (lid lock assy) and 1 W11114420 (cntrl-elec)
Near Pittsford, NY 14534
Dave L
Job Details: 08/30/2019
DRYER WHIRLPOOL MED8200FW2 Sr7725746786 unit building moisture in door during use. Called Techline. They said this is normal
Near Farmington, NY 14425
Dave F
Job Details: 08/30/2019
DRYER ROPER RGD4516FW0 Unit still continues to run on auto and does not turn off . Called techline SR 7725742044 . Techline suggested replacing operating thermostat WP3387134 and high limit thermostat W11050897 . Ordering parts .; rqstng P&A on 1 W11050897 (cutoff-tml) and 1 WP3387134 (thrmst-fix)
Near Pittsford, NY 14534
Dave L
Job Details: 08/30/2019
REFRIGERATOR FRIGIDAIRE FGHB2844LFE Replaced board due to fan circuit error customer to monitor
Near Rochester, NY 14618
Evan
Job Details: 08/30/2019
WASHER WHIRLPOOL WTW6600SW1 Replacing left side hinge and screws due to hinge breaking causing door not to shut properly. Replaced hinge and screws. Unit tested good. Collecting parts and labor. No service call fee due to tech servicing dishwasher 2 weeks prior.
Near Farmington, NY 14425
Dave F
Job Details: 08/30/2019
DRYER WHIRLPOOL WED4815EW1 "Dryer is making noise . Like humming . Found that the rollers were worn . Replaced rollers , pulley and belt with 4392065 kit . Ran unit for extended period of time . Found that the motor was making the noise . Ordering motor 279827 and blower wheel WP694089; rqstng P&A on 1 279827 (motor!dryer) and 1 WP694089 (wheel), used 1 4392065 (REPAIR KIT) from stock"
Near Fairport, NY 14450
Shaiman
Job Details: 08/30/2019
WASHER WHIRLPOOL WFW92HEFC0 Customer concerned about a F9E1 error code. Unit was full with water and would not drain out in diagnostics. Replaced pump. Unit testing good. ; used 1 WPW10605427 (PUMP) from stock
Near Pittsford, NY 14534
Dave L
Job Details: 08/30/2019
REFRIGERATOR FRIGIDAIRE FGHB2844LFE Replaced board due to fan circuit error customer to monitor
Near Rochester, NY 14625
Dave L
Job Details: 08/30/2019
REFRIGERATOR AMANA ASD2522WRW06 Ice door tab is cracked. Ordering kitCustomer paid in full . ; ordrng 1 8201756 (ice dor kt)
Near Fairport, NY 14450
Dave L
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDF540PADB3 Unit is not washing well due to a clogged upper spray arm. Unit also throwing a heater error. Ran diagnostics and verified heater. Heater will not operate . Testing open from the control. 120VAC to heaterOrdering upper spray arm heater and thermostat. ; ordrng 1 W10518394 (heater) and 1 WP661566 (thermostat) and 1 WPW10498900 (spray arm)
Near Rochester, NY 14626
Shaiman
Job Details: 08/30/2019
WASHER MAYTAG MVWC416FW0 Agitator broke and fell off the wash plate. Replacing agitator. ; ordrng 1 W10836692 (AGITATOR )
Near Rochester, NY 14606
Shaiman
Job Details: 08/30/2019
WASHER MAYTAG MVWC565FW1 Customer states unit stopped multiple times in the middle of cycles. F1E2 error code stored. Motor sounds weak in agitation and spin. Replacing motor and control. ; ordrng 1 W11026785 (MOTOR) and 1 W11162438 (CONTROL )
Near Fairport, NY 14450
Dave L
Job Details: 08/30/2019
REFRIGERATOR MAYTAG MFI2568AES Unit is leaking from a tube connected to the reservoir ordering reservoir. Labor is 134.95; ordrng 1 WP12956202 (reservoir)
Near Pittsford, NY 14534
Dave L
Job Details: 08/30/2019
FREEZER WHIRLPOOL WRT318FZDW05 Unit is not cooling due to a low side leak ; ordrng 1 W10570565 (evaporator) and 1 WPW10143759 (dRIER)
Near Penfield, NY 14526
Dave F
Job Details: 08/29/2019
REFRIGERATOR AMANA BB20 Customer said they did not need service . They bought a new unit .
Near Rochester, NY 14624
Steve
Job Details: 08/29/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Replaced mullion for broken tab on mullion causing door to not close properly
Near North Chili, NY 14514
Steve
Job Details: 08/29/2019
OVEN WHIRLPOOL WFE525S0HZ1 Replaced right hinge for broken hinge that was causing door to not close. The door tests good.
Near Mendon, NY 14506
Steve
Job Details: 08/29/2019
OVEN KITCHENAID KOSC504ESS01 "Replaced fuse,blower and control for fuse tripping during self clean causing no operation. The oven tested good."
Near Rochester, NY 14607
Dave L
Job Details: 08/29/2019
STACKED LAUNDRY KENMORE 110.8877628 InstalledCapacitor motor now agitates. Unit only spins for aBrief moment on one cycle due to damaged contacts on the time. Part is NLA; dspstn on spec-tagged invntry: 1 WP8572717 START CAPACITOR
Near Rochester, NY 14626
Dave L
Job Details: 08/29/2019
RANGE KENMORE 7901861850 Unit was not heating properly due to a weak ignitor. Replaced ignitor and tested.
Near Webster, NY 14580
Evan
Job Details: 08/29/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replacing heat shield and door strike due to unit kissing both. Tested unit to ensure unit was functioning as it should. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 08/29/2019
DISHWASHER WHIRLPOOL WDT720PADM3 Customer stated that unit was not draining. Checked for codes. Unit was displaying f9e1 error code for long drain. Inspected pump. Pump was very warm but impeller would not spin. Replaced pump and ran test cycle. Unit now functioning and draining as it should. Unit tested good
Near Fairport, NY 14450
Dave F
Job Details: 08/29/2019
DISHWASHER KITCHENAID KDTE104DSS0 F8E1 slow drain error code .found the drain hose was plugged up by the disposal. Removed hose and cleared drain . Found a piece of glass inside the unit by drain pump . Removed glass . Cleaned filter inside of unit Tested unit . Tested good . Gave tips for best operation . ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
Near Rochester, NY 14623
Shaiman
Job Details: 08/29/2019
DRYER MAYTAG MEDX655DW1 Replaced timer. Repair successful.
Near Rochester, NY 14626
Dave L
Job Details: 08/29/2019
WASHER MAYTAG MVWV766FW Customer stating that a small leak was occurring where the drain hose enters the stand pipe. Could not replicate issue pics of drain hose installation attached. Hose is secure in its place with a zip tie.
Near Hilton, NY 14468
Dave L
Job Details: 08/29/2019
WASHER WHIRLPOOL WFW85HEFW0 Replaced control pressure switch and harness due to drain lockout. Cleaned trap and air trap. Unit tested good. Put unit on clean cycle to get rid of excess soap
Near Irondequoit, NY 14622
Evan
Job Details: 08/29/2019
OVEN WHIRLPOOL WFG510S0HB0 Customer stated that door would not shut. Upon inspection discovered that right side hinges bushing had cracked causing hinge not to operate. Replaced right side hinge and reassembled door. Unit tested good
Near Pittsford, NY 14534
Dave F
Job Details: 08/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Found that the freezer door was not on correctly . Item that was in freezer was stuck between the door and was not on right . Corrected door and is now shutting right . Put unit in forced defrost . Tested unit . Tested good .
Near Pittsford, NY 14534
Dave F
Job Details: 08/29/2019
REFRIGERATOR MAYTAG MBF2258XEQ1 Unit not defrosting . Went into diagnostics. Heated is working . Defrost thermostat is working . Both thermistors for fresh food and freezer working . Refrigerator needs control board WPW10503278 . Defrosted unit . Replaced control . Unit tested good .; used 1 WPW10503278 (ADC - JAZZ) from stock
Near Avon, NY 14414
Dave F
Job Details: 08/29/2019
DISHWASHER KITCHENAID KDFE204ESS1 F8E1 slow drain error code .F8E2 drain issue . Found glass in drain pump . Removed glass . Tested unit in auto diagnostics. Tested good .; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
Near Rochester, NY 14613
Evan
Job Details: 08/29/2019
RANGE WHIRLPOOL WFG505M0BS Customer stated that unit would not light burners. Upon inspection discovered that spark module was failing. Replaced spark module and tested all burners. Unit tested good
Near Rush, NY 14543
Steve
Job Details: 08/29/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Test 1 30 low 30 high Test 2 same Test 4 low 6 high 160 Test 5 low 5 high 175Sr#7725736553 The refrigerator had prior sealed system work done from another company. There is a dye drier on unit. Took apart the evaporator covers and checked for a leak. Could not find any evidence of dye. Found no leaks in machine compartment. Recovered and recharged refrigerant last week. The refrigerator is cooling as expected today. Called manufacturer and documented. Manufacturer wants to have customer monitor The refrigerator temps. If temps raise again they want us to double check for leaks and if none found call tech line again with possible internal leak.
Near Caledonia, NY 14423
Shaiman
Job Details: 08/29/2019
WASHER MAYTAG MVWX655DW1 Customer states clothes are still wet after spin cycle. Splines in the drive hub were worn out. Replaced hub. Unit testing good. ; dspstn on spec-tagged invntry: 1 W10528947 HUB
Near Rochester, NY 14617
Dave L
Job Details: 08/29/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ Low voltage supply to the water solenoid from control has damaged the water side of the valve. Ordering control and valve; ordrng 1 W11043013 (valve) and 1 W11043763 (cntrl-elec)
Near Rochester, NY 14610
Shaiman
Job Details: 08/29/2019
WASHER WHIRLPOOL WFW72HEDW "Customer states the door locked, would not drain water, then displayed F9E1 error code. F9E1 & F5E2 error codes stored. Unit would not unlock and drain pump will not function in diagnostics. Replaced pump. Unit testing good. ; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP"
Near Rochester, NY 14612
Dave L
Job Details: 08/29/2019
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Unit is not defrosting in the RC. Removed ice from evaporator and changed to 8 hour fixed defrost. P
Near Fairport, NY 14450
Dave F
Job Details: 08/29/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Top adjusters on top rack were broken . Replaced adjusters . Found the stopper was missing for the track . Ordering stopper WPW10508950 . Please send part to customer. .tested unit tested good .; ordrng 2 WPW10508950 (stop)s, dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER"
Near Victor, NY 14564
Dave F
Job Details: 08/29/2019
RANGE WHIRLPOOL WEE745H0FH1 No error codes tested unit in diagnostics. Tested good . Customer is stating that the cooling fan stays on and the heating elements do not turn off needs another control. Ordering control W10884488. ; ordrng 1 W10884488 (cntrl-elec)
Near Caledonia, NY 14423
Shaiman
Job Details: 08/29/2019
WASHER MAYTAG MVWX655DW1 Installed shield. Customer states unit has been working fine besides the “extra heavy” soil option; grinding noise. Suspecting the pulley and gear case caused the first pulley to get damaged. Replacing gear case. ; ordrng 1 W11035751 (GEAR CASE)
Near Rochester, NY 14618
Evan
Job Details: 08/29/2019
WASHER WHIRLPOOL WTW6600SW1 Customer stated that door was not attached. Discovered that hinge was broken and hinge was missing screws. Ordering hinge and screws ; ordrng 1 WP8563965 (HINGE PIN LEFT SIDE ) and 1 WPW10078270 (HINGE SCREWS )
Near Rochester, NY 14625
Evan
Job Details: 08/28/2019
COOKTOP KITCHENAID KFGU706VSS01 Repacking transformer due to transformer causing buzzing noise intermittently. Replaced transformer and tested all burners. Unit tested good
Near Rochester, NY 14610
Evan
Job Details: 08/28/2019
RANGE WHIRLPOOL WFE525S0HZ1 customer stated that clock was advancing mush faster than it should. Upon arrival set clock and watched unit for 15 mins. Clock was advancing in 1 hour increments every 15 mins. Replaced control and monitored clock for 15 mins unit tested good
Near Rochester, NY 14618
Evan
Job Details: 08/28/2019
RANGE KENMORE 362.7557169 "Customer isnsuspecting unit is leaking from hose. Red tag from RG&E is unclear about specific area of leak. Replacing hose lee customers request. If issue is still present after RG&E comes to inspect unit then order regulator WB19K28 - pressure regulator ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR 1 4342528 IGNITOR-ROUND , and 1 5303935068 IGNITOR-7.5'"
Near Rochester, NY 14624
Shaiman
Job Details: 08/28/2019
DRYER AMANA NGD4655EW2 "Customer stated no power was going to unit. Dryer would only make a clicking noise upon hitting the start button. Thermal fuse was getting continuity but would not hold power under load. Replaced thermal fuse. Unit testing good.; dspstn on spec-tagged invntry: 1 W10857611 TIMER and 1 WPW10420741 SWITCH-PTS , used 1 WP3392519 (FUSE-THERMAL) from stock"
Near Rochester, NY 14624
Shaiman
Job Details: 08/28/2019
RANGE WHIRLPOOL WFE540H0ES0 Customer concerned about the right rear burner not working. Faulty switch and burner coil caused malfunction. Replaced switch and burner. Unit testing good.
Near East Rochester, NY 14445
Dave L
Job Details: 08/28/2019
DISHWASHER KENMORE 6651693292K111 Replaced the latch due to the unit running with door open unit tested good; dspstn on spec-tagged invntry: 1 W10619006 LATCH
Near Rochester, NY 14608
Dave L
Job Details: 08/28/2019
DRYER WHIRLPOOL WED75HEFW0 Replaced open element. Also found that the start winding was not plugged into the centrifugal switch. Reconnected. Unit tested good
Near Webster, NY 14580
Dave L
Job Details: 08/28/2019
DISHWASHER KITCHENAID KDFE104DSS2 Found a piece of food stuck to the heater causing a burning smell. Dispenser gasket was out of its place. Reinstalled and ran diagnostics. No errors. Unit tested good; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
Near Honeoye Falls, NY 14472
Steve
Job Details: 08/28/2019
WASHER WHIRLPOOL WFW75HEFW0 Found a drill bit hitting the pump impeller. Removed all water and drill bit. Instructed customer to check pockets before washing. The washer tests good.
Near Henrietta, NY 14467
Steve
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM01 Found evaporator full of frost. Removed frost and replaced defrost thermistor. The refrigerator tests good
Near Pittsford, NY 14534
Steve
Job Details: 08/28/2019
REFRIGERATOR KITCHENAID KBFC42FTS07 Found the top of freezer door on left was open causing ice and frost in freezer. Removed frost and ice. Adjusted door to close tight. Replaced water filter also.
Near West Henrietta, NY 14586
Evan
Job Details: 08/28/2019
DISHWASHER KITCHENAID KDTE204DSS0 "Customer stated that unit was not responding to commands. Upon inspection discovered that UI was receiving proper voltage but not accepting commands. Also discovered large rust hole inside tub causing unit to leak. Unit will need new tub , sump & motor , control and UI and wheel racks. Ordering all parts listed ; ordrng 1 W10866116 (CONTROL) and 3 WPW10195417 (WHEEL RACKS )s and 1 WPW10455260 (SUMP & MOTOR ) and 1 WPW10579108 (USER INTERFACE ) and 1 WPW10681502 (TUB)"
Near Webster, NY 14580
Dave L
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRF989SDAE00 Replaced water valve due to ice maker not filling all the way up. Customer toMonitor ATEC warranty for labor
Near Webster, NY 14580
Dave L
Job Details: 08/28/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Unit is not washing due to an open wash motor. Replaced sump. Unit tested good. Part covered by s code. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
Near Geneva, NY 14456
Dave F
Job Details: 08/28/2019
WASHER WHIRLPOOL WTW4816FW2 Drain pump stuck on . No error codes . Pushed the cancel button and held to stop the drain pump . Made sure that the pressure hose was not clogged . Reseated connections at control . Calibrated . Tested in auto diagnostics. Tested good .
Near Rochester, NY 14613
Dave L
Job Details: 08/28/2019
MICROWAVE WHIRLPOOL WMH53521HV0 "Replaced line fuse and interlocks due to door error and a blown line fuse. Unit tested good; dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK , used 1 WPM0805101 (FUSE-20A) from stock"
Near Rochester, NY 14605
Steve
Job Details: 08/28/2019
REFRIGERATOR FRIGIDAIRE FFTR2021QW1 Found the drain trap in console was full of ice. Removed ice. Added permagum to top of console to stop from freezing again.
Near Webster, NY 14580
Dave L
Job Details: 08/28/2019
RANGE WHIRLPOOL WGE555S0BS03 Both front burner switches are not cycling properly. Ordering switches; ordrng 1 WP7403P239-60 (switch) and 1 WPW10312185 (switch-inf)
Near Rochester, NY 14621
Steve
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Found the evaporator was frosted. Removed frost. Replaced defrost thermistor. The refrigerator tests good. Proper phone number 585 713 9031
Near Rochester, NY 14609
Steve
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM01 Replaced freezer light for no light. The refrigerator tests good
Near Caledonia, NY 14423
Steve
Job Details: 08/28/2019
DISHWASHER GE GDT655SSJ0SS Replaced the door latch and same result. Took part back out of dishwasher. The unit needs a control board. The customer is going to decide if he wants to repair
Near Webster, NY 14580
Dave L
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL KSSC48QTS02 Warm air is entering the ice bin through ice door ordering door and bracket/motor parts not paid for ; ordrng 1 WP2180353 (door-chute13.11) and 1 WPW10546285 (motor31.24)
Near Rochester, NY 14606
Shaiman
Job Details: 08/28/2019
DISHWASHER WHIRLPOOL WDF760SADB2 Replaced motor and wheel assemblies. Unit testing good.
Near Rochester, NY 14621
Shaiman
Job Details: 08/28/2019
WASHER MAYTAG MVWC465HW2 Customer states unit does not drain. F5E2 error code stored. Lid lock would not work as it should in manual diagnostics. Replaced latch. Unit testing good.; used 1 W11307244 (LATCH) from stock
Near Canandaigua, NY 14424
Dave F
Job Details: 08/28/2019
WASHER WHIRLPOOL WTW4816FW2 "No error codes . Ran in auto diagnostics. Could hear the belt slipping . After looking under machine , found that the gear case has leaked oil and had gotten on all the components. Ordering gearcase W11255272 , cam W10721967 , belt WPW10006384 and ACTUATOR W10913953; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11255272 (gearcase) and 1 WPW10006384 (drive belt)"
Near Henrietta, NY 14467
Evan
Job Details: 08/28/2019
WASHER WHIRLPOOL MVWB766FW1 Customer stating they are still having issue with darker items coming out with white residue on them after wash cycle. Checked for codes no codes present. Removed wash basket to inspect plastic tub. Tub has small amount of white residue on tub suspecting from afresh. Drying on tub. Cleaned tub with warm water. Reassembled unit and called techline to document findings. Techline spoke with tech about proper detergent usage and cycle selection and documented issue. Customer to monitor if issue persists. SR:7725724922
Near Geneva, NY 14456
Dave F
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWS07 Drain tube was plugged. Replaced drain tube with stock W10619951 . Service pointer W10632338 C . Part is covered under Special Project S38253 . Thawed ice plugging the hole . Tested unit . Tested good ; used 1 W10619951 (TUBE-DRAIN) from stock
Near Fairport, NY 14450
Dave F
Job Details: 08/28/2019
OVEN WHIRLPOOL WFE525S0HZ1 Called techline SR 7725721397 oven bake element still squeaking while heating and contracting . Techline suggested bending the legs to the element towards the door .bent the element legs toward the door . Tested unit and ran for an extended period of time . Unit tested good .
Near Fairport, NY 14450
Dave F
Job Details: 08/28/2019
RANGE KITCHENAID KSGG700ESS1 Control panel was not responding to touch at number 3 key . Replaced user interface . Tested unit . Tested good.
Near Penfield, NY 14526
Dave F
Job Details: 08/28/2019
DRYER MAYTAG MEDB835DW3 Checked vent with tester . Tested good . Checked temperatures with vent off of unit and temp probe inside . Unit was running timed dry and on high and was cycling on and off between 130 and 150 .called techline SR 7725726088 Techline said if no error codes . Has good power to outlet . Unit has good airflow checked also with hand in vent . Techline said is working as expected and not to change parts . Thermal cut off and high limit were fine .
Near Pittsford, NY 14534
Shaiman
Job Details: 08/28/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Rails for the upper rack separated, causing a malfunction to the rack. Replaced L & R tracks with parts and labor covered under Whirlpool Service Pointer. S Code: S22916"
Near Rochester, NY 14608
Steve
Job Details: 08/28/2019
REFRIGERATOR MAYTAG MRT311FFFZ00 "The unit was working on arrival. The customer had defrosted the refrigerator. Heater tests good. Ordering control and thermistor; ordrng 1 W11039790 (cntrl-elec) and 1 WPW10383615 (thermistor), dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER"
Near Rochester, NY 14625
Evan
Job Details: 08/28/2019
DISHWASHER KITCHENAID KDTM354ESS1 Replacing tracks for upper rack due to upper rack rails breaking causing upper rack to fall. Replaced both tracks. Unit tested good. Also replacing front wheels on lower rack due to wheels falling of Lower rack. Replaced lower rack wheels. Unit tested good
Near Webster, NY 14580
Shaiman
Job Details: 08/28/2019
WASHER MAYTAG MHWE301YW00 Customer states unit leaks during every use. Discovered the unit begins leaking from the door once it starts draining. Bellow should be replaced. ; ordrng 1 WPW10381562 (BELLOW)