Service History 157

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Walworth, New York 14568

Josh Henchen

Job Details: 09/09/2022

"Replaced faulty actuator and control. Ran normal and heavy duty cycles, both checked good. Washer checks good."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ

Near Geneva, New York 14456

Doug Balcom

Job Details: 09/08/2022

Replaced tub. Ran unit no leaks.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HZ0

Near Rochester, New York 14616

James

Job Details: 09/08/2022

Unit not heating. Door wont close properly. Trim broken. Frame bent. Called techline. Sr7734537511 unit non repairable.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Rush, New York 14543

Dave F

Job Details: 09/08/2022

Ice maker is cycling but not getting water . Found water was shut off to unit . Turned water on and still not water . Customer needs to get a plumber to fix water issue .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Pittsford, New York 14534

Ray Benedetto

Job Details: 09/08/2022

Unit making loud electrical noise from rear right. Inverter making abnormally loud noise. Repositioned wires away from board to dampen vibration. Ordering inverter to repair.; ordrng 1 W11567494 (Inverter)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH0

Near Rochester, New York 14626

James

Job Details: 09/08/2022

Unit not draining. Found check valve stuck closed. Freed check valve and tested twice. Unit functions properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Pittsford, New York 14534

Ray Benedetto

Job Details: 09/08/2022

Heater working. Warm air infusion inside ice box. Tech Line recommended sealing with permagum SR 7734539258.; ordrng 1 212643 (Permagum)

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Rochester, New York 14624

Ray Benedetto

Job Details: 09/08/2022

Unit has no display. Outlet supplying 120 VAC to ACU. Control board supplying 5DC to console. Observed corrosion on board.; rqstng P&A on 1 W11135391 (Console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Rochester, New York 14621

James

Job Details: 09/08/2022

Ice tray came off of icemaker motor. Reinstalled icemaker and cycled in Diagnostics. Unit cycling properly. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT311FFFZ02

Near Rochester, New York 14617

James

Job Details: 09/08/2022

Ff door not touching cabinet on bottom. Freezer door has too much friction to self close. Adjusted doors and molded gasket with heat gun. Ff door is warped causing top of door to contact liner before bottom. Freezer bushing is coming out of spray foam. Ordering doors. ; ordrng 1 LW10856271 (Door) and 1 WPW10612925 (Badge) and 1 LW10856269 (Door ff)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Rochester, New York 14617

James

Job Details: 09/08/2022

Replaced sump assembly and tested. Unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Irondequoit, New York 14622

James

Job Details: 09/08/2022

"Replaced agitator, gearcase, drum and capacitor. Calibrated and tested spin cycle."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF707ESS01

Near Webster, New York 14580

James

Job Details: 09/08/2022

Replaced harneess and main control. Tested diagnostics and verified fan and sensors. Defrosted evap. Warranty harness and labor from previous visits. One year warranty on control. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS

We serviced a

KITCHENAID REFRIGERATOR

Model KFXL25RYMS0

Near Rochester, New York 14624

Ray Benedetto

Job Details: 09/08/2022

Ice maker not working. Jumped ice maker and did not cycle. Needs ice maker to repair.; ordrng 1 WPW10300024 (Ice Maker)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Avon, New York 14414

Jeremy

Job Details: 09/08/2022

"Customer stated that unit would not run on drain and spin cycle. Unit has F8E5 error for hot and cold water lines reversed. Checked and found hoses were hooked up reversed. Hooked up hoses correctly, unit operates as expected."

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Phelps, New York 14532

Doug Balcom

Job Details: 09/08/2022

Customer states unit will not fill enough. Ran diagnostic test no codes. Ran a cycle and washer barely fills with water. Ordering a control.; ordrng 1 W11611306 (Control)

We serviced a

MAYTAG DRYER

Model MDG4000BWW

Near Avon, New York 14414

Jeremy

Job Details: 09/08/2022

"Customer stated unit does not heat. Checked and found ignitor does not glow, voltage is being supplied. Ordering ignitor; ordrng 1 279311 (IGNITOR)"

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Pittsford, New York 14534

Josh Henchen

Job Details: 09/08/2022

"Customer stated the issue is the same problem loud not operating correctly. Checked and found F5E2,F2E1, cleared codes ran diagnostic, checks good. Ran normal,Pro wash,delicates cycle functions as expected. Had customer start a load of laundry. Washer checked good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Farmington, New York 14425

Jeremy

Job Details: 09/08/2022

"Icemaker has E2 error code and leaking water. Found fascia heater is not heating and light module is out in fresh food. Also found fill valve has slow drip and icemaker is cracked. Replaced module, ordering icemaker, fill valves and fascia.; rqstng P&A on 1 W11294907 (Icemaker) and 1 W11430645 (Dual Valve) and 1 W10865826 (Valve) and 1 WPW10553630 (Fascia), used 1 W10695459 (MODULE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM05

Near Newark, New York 14513

Jeremy

Job Details: 09/08/2022

"Customer stated that unit is leaking from icemaker. Checked and found that water valve is stuck open and water continues to run causing significant leak. Water is shut off to refrigerator at this time. Quoted for valve replacement, customer is going to consider repair and call to authorize.; rqstng P&A on 1 WPW10179146 (Water Valve)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near East Rochester, New York 14445

Josh Henchen

Job Details: 09/08/2022

Replaced faulty motor. Dryer started and heated. Dryer checks good.; dspstn on spec-tagged invntry: 1 279827 MOTOR

We serviced a

MAYTAG REFRIGERATOR

Model MSF21D4MDM01

Near Newark, New York 14513

Jeremy

Job Details: 09/08/2022

Lights in freezer and fresh food were blinking and not staying on steady. Found that issue was being caused by door switch not fully activating. Freed switch to open and close properly and light stays on steady now.

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near Brockport, New York 14420

Dave L

Job Details: 09/08/2022

Replaced rollers and idler due to noise. ; used 1 4392067 from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW

Near Spencerport, New York 14559

Dave L

Job Details: 09/08/2022

"Pre ordered parts ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 W11454741 (Gearcase) and 1 W10780045 (Suspension.)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWQ08

Near Rochester, New York 14623

Ray Benedetto

Job Details: 09/08/2022

"Left hand side of door handle disconnected from freezer door. Disassembled handle and tightened anchor screws. Assembled handle, operation normal."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Fairport, New York 14450

Josh Henchen

Job Details: 09/08/2022

"Customer stated unit not starting. Checked and found hold start operating, explained how to start product properly. Washer checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDW01

Near Rochester, New York 14611

Dave F

Job Details: 09/08/2022

Compressor is trying to start but is seized and humming . Unit needs new compressor ordering parts .; ordrng 1 W11370574 (Compressor) and 2 W11504415 (8.5/8 coupler)s and 2 W11504431 (7/5 coupler)s and 1 W11506619 (8 in coupler) and 2 W11109499 (Drier)s and 1 W11504445 (5/4 coupler) and 2 W11504449 (4/2 coupler)s and 1 W11506635 (Access valve)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Penfield, New York 14526

Andres V

Job Details: 09/08/2022

"Customer stated unit got stuck on the sense cycle and would not advance. I diagnosed unit checked for error codes but did not find any, Ran a diagnostic cycle successfully. I checked underneath unit for anything unusual but did not see anything. I then started a normal cycle and watched it, unit sense correctly and advances to the wash part of cycle. I could not duplicate issue."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, New York 14625

Dave F

Job Details: 09/08/2022

Piece inside the filter housing was not sitting correctly and not allowing the filter to pull out right . Fixed part and tested . Tested good . If problem persists order WPW10394053

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Penfield, New York 14526

Dave F

Job Details: 09/08/2022

Filter housing dripping with water . Opened and closed and reseated filter and tested water no leaks . If problem persists WPW10394053 filter housing . Right hand Door was squeaking due to not having grease on the bottom hinge . Added grease and tested unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Canandaigua, New York 14424

Jeremy

Job Details: 09/08/2022

"Replaced gearcase, motor, hub, cam, belt and control for slow spin and excessive noise. Unit checks good.; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W10721967 CAM , used 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW

Near Macedon, New York 14502

Andres V

Job Details: 09/08/2022

"Took dryer apart went to go take off blower but it was just spinning and would not come off. Tried to use channel looks to take it off but plastic was breaking. Need a blower housing so I can replace blower and motor.; ordrng 1 WPW10211911 (Blower housing) and 4 WP693995 (Screw)s, dspstn on spec-tagged invntry: 1 WP697772 BLOWER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Rochester, New York 14623

Ray Benedetto

Job Details: 09/08/2022

"Replaced ice maker. Tested, cycled and filled. Operating normal."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Rochester, New York 14606

Dave L

Job Details: 09/08/2022

Wash plate is stripped preventing agitation. Customer declined to have us repair.

We serviced a

KITCHENAID MICROWAVE

Model KEMS308SSS00

Near Fairport, New York 14450

Dave F

Job Details: 09/08/2022

Unit had F1E5 CHECK MICROWAVE INVERTER error code . Put cup with water in unit and it was heating . Checked wave guides nothing in there . Put big measuring cup of water to test extended ran time . Unit tested good . Customer will monitor. If problem persists Unit may need inverter and magnetron.

We serviced a

MAYTAG WASHER

Model MDB8959SFZ4

Near Rochester, New York 14626

Dave L

Job Details: 09/08/2022

Replaced lower spray arm due to debris build up causing a leak from door. Tested ok. ; ordrng 1 W10803178

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Fairport, New York 14450

Josh Henchen

Job Details: 09/08/2022

Customer stated unit not starting. Checked and found unit operating as expected. Explained how to properly start unit. Dryer checks good

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Walworth, New York 14568

Andres V

Job Details: 09/08/2022

Customer was not available today. Rescheduled for Monday.; schdld next appmnt for 9/12 MON !

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Rochester, New York 14616

Dave L

Job Details: 09/08/2022

Replaced control latch and motor due to motor overtemp error. Customer to monitor. ; dspstn on spec-tagged invntry: 1 W11354542 STATOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW01

Near Pittsford, New York 14534

Dave F

Job Details: 09/08/2022

Customer needed to reschedule.; schdld next appmnt for 9/13 TUE PM

We serviced a

JENN AIR RANGE

Model JDS1750FS0

Near Marion, New York 14505

Andres V

Job Details: 09/08/2022

"Replaced control panel. Put unit back together and tested touchpad. Interface responded to commands correctly and is now working properly.; O-emld tckt , states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS04

Near Rochester, New York 14612

Dave L

Job Details: 09/08/2022

Replaced ice maker that was not filling during harvest. Tested ok; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Canandaigua, New York 14424

Jeremy

Job Details: 09/08/2022

See notes from job 112635 for work done and parts used.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Williamson, New York 14589

Andres V

Job Details: 09/08/2022

"Customer states unit was not producing ice. I put unit into a diagnostic mode and checked for ice maker error codes, found code E5 for bad ice maker thermistor. Unit is getting to temp but thermistor won't let ice maker cycle.; ordrng 1 W11579560 (Ice maker)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rochester, New York 14610

Josh Henchen

Job Details: 09/08/2022

"Customer stated flashes 8 pause 4 pause will not start. Checked and found F8E4, water was in fill tray for float switch. Ran diagnostic, water dripping from fill line. Tightened fill line. Advised to not block arms with dishes. Dishwasher checks good."

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Rochester, New York 14619

Josh Henchen

Job Details: 09/08/2022

"Customer stated unit just stopped working. Checked and found F1E1, F0E1. Failed to run diagnostic cycle. When turned on just made a loud humming noise and would not start. Washer needs a new Motor W11026785 and Capacitor W11395618.; ordrng 1 W11026785 (Motor) and 1 W11395618 (Capacitor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Williamson, New York 14589

Andres V

Job Details: 09/08/2022

"Customer stated unit is still leaking. I diagnosed unit found that it still leaking from the left bottom corner. Unit is leaking when lower spray arm and top spray arm is spraying, ordering lower spray arm.; ordrng 1 W10837249 (Spray arm) and 1 WPW10327455 (Spray arm) and 1 WP3400918 (Retainer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Ontario, New York 14519

Andres V

Job Details: 09/08/2022

Replaced ice maker and led light. I filled ice maker manually through diagnostic. Checked fan as well. Informed customer that it may take up to 24hrs to produce ice.; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Hilton, New York 14468

Dave L

Job Details: 09/08/2022

Unit was not defrosting. No continuity read at control for the defrost heater. Found connector to heater disconnected inside the moles connector in the evaporator compartment. Repaired connection. Tested ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Penfield, New York 14526

Ray Benedetto

Job Details: 09/08/2022

"Replaced thermistor. Wire harness was not correct part for Serial number. Contacted Parts Department, sent to Engineering and awaiting reply.; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Farmington, New York 14425

Dave F

Job Details: 09/08/2022

Evap was frosted over . Tested heater in diagnostics heater turned on . Unit needs jazz board . Replaced board and defrosted unit . Tested good ; used 1 WPW10503278 (ADC -JAZZ) from stock

We serviced a

WHIRLPOOL OVEN

Model KEBS208SSS04

Near Canandaigua, New York 14424

Jeremy

Job Details: 09/08/2022

Replaced broiler element for not heating. Unit operates as expected.

We serviced a

KITCHENAID DISHWASHER

Model KUDE20IXSSA

Near Rochester, New York 14624

Josh Henchen

Job Details: 09/08/2022

"Replaced faulty MCU, Ran diagnostic cycle, all functions properly. Noticed UI not fully responsive but working customer wants to leave as is. Dishwasher checks good."

We serviced a

MAYTAG DRYER

Model MDE4806AYW

Near Irondequoit, New York 14617

James

Job Details: 09/07/2022

Replaced belt and rollers. Found terminal started to melt at heater. Replaced terminal end. Tested and verified operation. One year warranty on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, New York 14621

James

Job Details: 09/07/2022

R600 sealed systemCompressor locked at 21amps. Need sealed system. Parts on back order; ordrng 1 W11370574 (Compressor) and 1 W11109499 (Drier) and 2 W11504433 (6\4)s and 2 W11504447 (5\1.8)s and 2 W11506620 (8)s and 2 W11504448 (5\1.8al)s and 1 W11546692 (Evap) and 2 W11504445 (5\4)s and 1 R600 (R600)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6NVEXVS01

Near Spencerport, New York 14559

Dave L

Job Details: 09/07/2022

Frost has filled air return preventing cooling in the fresh food section. Found badly torn fresh food gasket. Ordering both door gaskets. Customer will have to defrost air return. ; ordrng 1 2159083 (Gasket) and 1 2159082 (Gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Pittsford, New York 14534

Ray Benedetto

Job Details: 09/07/2022

"Replaced water valve, right front roller. Operating normal."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Canandaigua, New York 14424

Josh Henchen

Job Details: 09/07/2022

Helped DF with washer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Rochester, New York 14624

Dave L

Job Details: 09/07/2022

Replaced valve and housing. Water tested good. Highly recommending that the customer replace push fitting connection to water supply with a brass fitting rates for standing pressure. Left water off due to push fitting.

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW2

Near Pittsford, New York 14534

Ray Benedetto

Job Details: 09/07/2022

"Unit making loud grinding sound when going into spin cycle. Belt and pulley cut into safety guard. Ordering gearcase, wash plate, belt, pulley and safety guard to fix.; ordrng 1 W10902814 (Wash Plate) and 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W10721967 (Clutch Kit) and 1 WPW10006384 (Belt) and 1 W11409708 (Safety Shield)"

We serviced a

MAYTAG WASHER

Model MHW5500FC0

Near Pittsford, New York 14534

Ray Benedetto

Job Details: 09/07/2022

Replaced pressure sensor and hose. Tested on Rapid Wash cycle. Drained three times with no errors thrown. Unit operating normal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Rochester, New York 14610

Ray Benedetto

Job Details: 09/07/2022

"Door not shutting completely and pops open every time water is called for. Unit is receiving water to the ice maker, but not dispensing. When water pressure is lowered, door does not pop open. Unit still does not dispense water. Will need filter housing to fix. Customer will also need to contact plumber to resolve pressure issue.; ordrng 1 WPW10394053 (Filter Housing)"

We serviced a

WHIRLPOOL OVEN

Model WOS92EC0AE

Near Canandaigua, New York 14424

Jeremy

Job Details: 09/07/2022

Replaced blown thermal fuse and verified cooling fan operation. Unit checks good.

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Rochester, New York 14622

James

Job Details: 09/07/2022

Doors are rough feeling and rusting. Shelf broken in ff section. Freezer is developing frost on food. ; ordrng 1 LW10912110 (Door) and 1 WPW10612926 (Badge) and 1 W11577825 (Door) and 1 W11405257 (Shelf)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KBL0

Near Rochester, New York 14618

Ray Benedetto

Job Details: 09/07/2022

Hose needed to fix unit has not arrived yet. Called customer and left message explaining that we would follow up with her when we receive the part.; O-emld tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Fairport, New York 14450

Jeremy

Job Details: 09/07/2022

"Customer stated that there is water on top of the silverware tray at the end of the cycle and dishes are not dry. Checked and found that rinse aid was empty. Explained that rinse aid needs to be used for complete drying to be accomplished, and explained how to check when rinse aid needs to added. Found no stored error codes and all functions check good in diagnostic cycle. Unit operating as expected."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Canandaigua, New York 14424

Dave F

Job Details: 09/07/2022

Found water was splashing over a little bit when filling the fabric softener. Adjusted the level of the unit and adjusted water shut off to help with that . No longer splashing over . Calibrated unit and ran auto diagnostics unit tested good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Irondequoit, New York 14609

James

Job Details: 09/07/2022

Replaced rh friction sleeve and adjusted hinge. Left parts.

We serviced a

MAYTAG RANGE

Model MES8800FZ2

Near Rochester, New York 14606

Dave L

Job Details: 09/07/2022

Cooktop glass has a thermal crack. Ordering glass; rqstng P&A on 1 W10751487 (Cooktop)

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Rochester, New York 14626

Dave L

Job Details: 09/07/2022

Customer concerned with smell when using the dryer. Verified venting and made sure cabinet was clean. The customer is painting trim in the home causing a smell when the gas dryer is used. Documented with whirlpool safety team.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Webster, New York 14580

James

Job Details: 09/07/2022

"Icemaker leaking into door. Tested icemaker and icemaker doesn't go to home position before cycling, causing water to flow out. Ordering icemaker and ui. ; ordrng 1 W10908391 (Icemaker) and 1 W11099340 (Ui)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, New York 14626

Dave L

Job Details: 09/07/2022

Replaced actuator due to unit not agitating. Unit tested ok; used 1 Wpw10006355 (Actuator) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JZ0

Near Fairport, New York 14450

Jeremy

Job Details: 09/07/2022

Replaced control for broiler not shutting off. Unit checks good.

We serviced a

GE WASHER

Model GTW490ACJ5WS

Near Rochester, New York 14608

Andres V

Job Details: 09/07/2022

"Customer stated unit was not spinning out. Diagnosed unit but I could not duplicate issue. I checked lid lock, drain pump, belt to make sure it was on. I ran a high spin speed in diagnostic and also ran a drain and spin. I checked error codes and found error for unbalanced load which can cause the unit not to spin. I informed customer of this and let them know if it happens they need to spread clothes evenly."

We serviced a

WHIRLPOOL WASHER

Model MVWB865GW0

Near Webster, New York 14580

James

Job Details: 09/07/2022

Unit is loud in spin cycle. Bearings worn in gearcase. ; ordrng 1 W11393685 (Gearcase) and 1 Sh15

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SDM0

Near Rochester, New York 14616

Dave L

Job Details: 09/07/2022

Heater was not operating. F7-e1 heater error in diagnostics. Unit oversudsing. Cleared suds and verified heater.

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Webster, New York 14580

James

Job Details: 09/07/2022

Broil igniter sparks but doesn't ignite. Cleaned ground surfaces and adjusted burner. Tested several times successfully. If problem persists replace WPW10333842

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Farmington, New York 14425

Dave F

Job Details: 09/07/2022

Customer no longer needs service .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Macedon, New York 14502

Dave F

Job Details: 09/07/2022

Unit was not plugged in when I arrived .Replaced diffuser that has freezer and freshfood thermistor built on to it . Unit has full frost pattern and discharge line is hot . Customer will Monitor leave unit plugged in if there is further service . If problem persists call techline

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Rochester, New York 14611

Andres V

Job Details: 09/07/2022

"Used automated call to let customer know I was on my way. I arrived to house and knocked on door but no one answered. I tried to call them but phone was discconected. I waited 15 min no one showed up, left door tag."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near East Rochester, New York 14445

Josh Henchen

Job Details: 09/07/2022

Customer stated dryer would turn on but not start. Checked and found motor just humming not spinning tub. Unit needs new Motor 279827; ordrng 1 279827 (MOTOR)

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Rochester, New York 14612

Dave L

Job Details: 09/07/2022

"Replaced Gearcase and motor due to noise during agitate. Tested ok; dspstn on spec-tagged invntry: 1 W11449841 GEARCASE , used 1 W10734521 (Slider) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Rochester, New York 14616

Andres V

Job Details: 09/07/2022

Customer stated unit was not heating. I diagnosed unit found error code F5E1 for door not closed within 4 seconds. I ran a diagnostic cycle watched cycle and saw that heater is working. I advised customer to run hot water before starting dishwasher. If customer calls back order .W11306302

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Rochester, New York 14618

Andres V

Job Details: 09/07/2022

Customer stated that fresh food section was not cooling correctly. I diagnosed unit found it was having a defrost issue causing air to not circulate properly. I tested defrost sensor which passed the test. I then tried to force defrost unit but board was not sending voltage to heating element. Ordering new board.; ordrng 1 WPW10503278 (Acu)

We serviced a

WHIRLPOOL DRYER

Model MED8630HC2

Near Rochester, New York 14618

Josh Henchen

Job Details: 09/07/2022

"Customer stated water leaking from top right corner of dryer. Checked and found no codes, Ran diagnostic and normal steam cycles, functions correctly. Could not find evidence of leak. Dryer checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Henrietta, New York 14467

Josh Henchen

Job Details: 09/07/2022

Replaced heating element per SP: S17304. Ran diagnostic cycle. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Rochester, New York 14619

Andres V

Job Details: 09/07/2022

Customer stated unit was not cooling properly. I diagnosed unit found it having a defrost issue. When I put unit into a diagnostic mode and activated heater it did not turn on. I took off panel and used steamer to clear evaporator. Made sure all connections were good while doing that heater turned on and started working. Customer is to monitor unit.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204ESS1

Near Penfield, New York 14526

Jeremy

Job Details: 09/07/2022

Ran diagnostic cycle and found that wash motor does not run. Control has 120 V going to motor. Found no broken wires. Ordering wash motor.; ordrng 1 WPW10605058 (Motor and Sump) and 1 Sh15 (Shipping)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1835VS0

Near Fairport, New York 14450

Dave F

Job Details: 09/07/2022

Bottom of door is catching and making clicking noise . Made some adjustments to the door . Unit no long makes noise

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB10

Near Rochester, New York 14619

Andres V

Job Details: 09/07/2022

Seal was coming off door. Placed seal back in crevis. Seal is on door and not coming off.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS2

Near Rochester, New York 14623

Josh Henchen

Job Details: 09/07/2022

"Customer stated dishwashers bottom rack has lost almost all the wheels, not happy with the way it washs.washer. recommended pro wash and hi temp to help with clean. Also told her to stay away from powder based and plant based products. Ordering wheels WPW10195417.; ordrng 4 WPW10195417 (WHEEL)s"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DW3

Near West Henrietta, New York 14586

Ray Benedetto

Job Details: 09/07/2022

"Replaced console. When plugged unit continuously fills and drains. Need control board to repair.; rqstng P&A on 1 W11095627 (Control Board), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Rochester, New York 14623

Ray Benedetto

Job Details: 09/07/2022

"Unit has no cooling, all rooms. When testing, relay to compressor buzzes then clicks off. Compressor is seized. Needs sealed system repair. Ordering compressor, drier and Lokrings.; ordrng 1 W11370574 (Compressor) and 2 W11504419 (Coupler 8/7)s and 2 W11504420 (Coupler 8/6)s and 1 W11506635 (Access Valve) and 2 W11490399 (Drier)s and 2 W11506623 (Coupler 5/5)s and 2 W11504448 (Coupler 5/1.8)s"

We serviced a

ROPER DRYER

Model RED4640YQ1

Near Fairport, New York 14450

Dave F

Job Details: 09/07/2022

"Unit not heating . Found the vent was clogged . Cleared vent unit started heating if problem persists order WP3387134; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL 1 279838 ELEMENT , and 1 4392065 REPAIR KIT"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Macedon, New York 14502

Dave F

Job Details: 09/07/2022

Unit has physical damage.. cabinet and back panel are crushed .unit is beyond repair

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204EBL1

Near Fairport, New York 14450

Dave F

Job Details: 09/07/2022

Dishwasher is leaking from the diverter motor on unit and needs new sump . Ordering sump . ; ordrng 1 WPW10605058 (pump&motor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Rush, New York 14543

Jeremy

Job Details: 09/07/2022

"Replaced control board, unit still not functioning properly. Found failed user interface board on deli drawer causing failure of DC components. Unplugged user interface and unit functions properly. Ordering user interface. ; ordrng 1 WPW10769076 (User Interface)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV0

Near Scottsville, New York 14546

Jeremy

Job Details: 09/07/2022

"Customer stated dishes are not getting clean. Checked and found wash motor is not running. Verified no broken wires, found control is sending low voltage to wash motor causing motor failure. Ordering control and wash motor. Dispenser door has come off causing improper dispensing of detergent. Ordering dispenser.; rqstng P&A on 1 W11305296 (Control) and 1 W11087376 (Wash Motor) and 1 W10861000 (Dispenser)"

We serviced a

MAYTAG DISHWASHER

Model MDB5601AWB

Near Rochester, New York 14624

Andres V

Job Details: 09/07/2022

Customer stated start/cancel button would not work. Diagnosed unit found all the other buttons work except that one. Customer needs a new UI but it is no longer made.

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Hilton, New York 14468

Dave L

Job Details: 09/07/2022

Dryer rollers have failed. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT