Service History 15 - Appliance Tec

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GYE18JEMPFDS

Near Rochester, New York 14624

DeVaughn C

Job Details: 10/06/2025

"Track on bottom shelf failed, preventing use of bottom drawer. Replaced bottom shelf. Repair completed successfully."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Rochester, New York 14626

DeVaughn C

Job Details: 10/06/2025

Start button is non functional. User interface should be replaced. ; ordrng 1 W11612307 (User Interface)

We serviced a

KITCHENAID OVEN

Model KSGG700ESS7

Near Pittsford, New York 14534

Ben H

Job Details: 10/06/2025

The unit has multiple control board error codes and is not reading the temp sensor correctly so I ordered a new harness and a new control board; ordrng 1 W11685628 (Control) and 1 W11465340 (Harness)

We serviced a

WHIRLPOOL MICROWAVE

Model WMMS3330RZ00

Near Webster, New York 14580

Andres V

Job Details: 10/06/2025

The diode is cracked and causing it to smoke and catch fire. Unit will need diode and capacitor replaced ; ordrng 1 W11678970 (Capacitor) and 1 W11256462 (Diode)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS07

Near Webster, New York 14580

Andres V

Job Details: 10/06/2025

Replaced the right side door gasket. Inspected to make sure gasket sealing all the way around.

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Pittsford, New York 14534

Ben H

Job Details: 10/06/2025

I replaced the UI panel and tested the unit and it works as it should

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Pittsford, New York 14534

Ben H

Job Details: 10/06/2025

I called the customer and she said the door lock is physically broken and they are unable to close the door all the way. I pre-ordered a part and scheduled the customer for Thursday; ordrng 1 W11565030 (Door lock)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Webster, New York 14580

Andres V

Job Details: 10/06/2025

Compressor is seized you can hear it trying to start then shuts off. Unit will need compressor replaced. ; ordrng 1 W11727250 (Compressor) and 1 W11504431 (7/5) and 1 W11504415 (8.5/8) and 1 W11506621 (6NK) and 1 W11506635 (Charging tube) and 1 W11504445 (5/4) and 1 W11504447 (5/1.8)

We serviced a

KITCHENAID RANGE

Model KSGG700ESS7

Near Ontario, New York 14519

Andres V

Job Details: 10/06/2025

Ohmed out the temp sensor found it testing open. Replaced sensor plugged unit back in code went away and fan shut off. ; O-emld tckt

We serviced a

GENERAL ELECTRIC RANGE

Model GGF600AV2WW

Near Palmyra, New York 14522

Ben H

Job Details: 10/06/2025

The customers complaint was that the unit did not get hot enough when operating. I tested the unit and found that one set to 350? the oven cycled at around 345? so I calibrated it up 5? and an hour runs at 350

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FB2

Near Victor, New York 14564

Ben H

Job Details: 10/06/2025

I replaced the control board and tested the unit and it works as it should

We serviced a

MAYTAG OVEN

Model MOED6027LZ00

Near Victor, New York 14564

Ben H

Job Details: 10/06/2025

The bottom door of the unit was locked shut and I was unable to get it open. I replaced the control board and the door lock and tested it and it now works as it should

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27ESSM1WW

Near Canandaigua, New York 14424

Zach L

Job Details: 10/06/2025

Found no issues with dryer. Advised customer use time dry cycle with mixed fabrics. Washer stopping mid cycle. Cycle history shows lid repeatedly opened during cycle. Customer reports they do not open lid. Issue with lid switch.; ordrng 1 WH19X27244 (Lid switch harness) and 1 WH01X10626 (Lid magnet)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS04

Near Canandaigua, New York 14424

Zach L

Job Details: 10/06/2025

"Replaced UI, freezer harness, and filter handle. Reset power to unit to clear any errors. Unit operating properly."

We serviced a

GENERAL ELECTRIC WASHER

Model GTW465ASN

Near Hilton, New York 14468

DeVaughn C

Job Details: 10/06/2025

"CX reports clothes are excessively wet after cycles. Error codes 26, 28, 27 stored. Belt is heavily worn and suspension fails testing. Suspension and belt should be replaced. ; ordrng 1 WH01X26970 (Ball joints) and 1 WH16X26911 (L SUSPENSION) and 1 RSUSPENSION (WH16X26910) and 1 WH01X27538 (Belt)"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Rochester, New York 14612

DeVaughn C

Job Details: 10/06/2025

Top failed and required replacement. Replaced top. Repair completed successfully.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Avon, New York 14414

Ben H

Job Details: 10/06/2025

I replace the sump and motor and the optical sensor and tested the unit and it works properly ; dspstn on spec-tagged invntry: 1 W11613479 PUMP AND MOTOR

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN5WW

Near Rochester, New York 14616

DeVaughn C

Job Details: 10/06/2025

Inner door glass failed. Door assembly should be replaced. ; ordrng 1 WH10X29537 (Door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ11

Near Webster, New York 14580

Andres V

Job Details: 10/06/2025

Right side gasket torn magnet was sticking out. Replaced the gasket and inspected for gaps.

We serviced a

WHIRLPOOL WASHER

Model MVW6230RHW0

Near Webster, New York 14580

Andres V

Job Details: 10/06/2025

Unit had error code for tachometer missing. I replaced it and ran a quick cycle fully. Unit completed cycle properly ; used 1 Wpw10006355 (Actuator) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, New York 14616

DeVaughn C

Job Details: 10/06/2025

Replaced lid then tested. Repair successful.

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ10

Near Rochester, New York 14625

Andres V

Job Details: 10/06/2025

"Replaced the temp sensor, customer is to monitor temps"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Rochester, New York 14606

DeVaughn C

Job Details: 10/02/2025

Lid would not unlock. F9E1 error code stored. Discovered failed harness. Replaced harness again. Repair completed successfully. SR: 21003113; used 1 W11643701 (HARNS- WIRE) from stock

We serviced a

AMANA RANGE

Model AGR6303MMB0

Near Rochester, New York 14624

Ben H

Job Details: 10/02/2025

I tested the oven at 350? and I got a consistent average temperature of 345?. I bumped the calibration up five more degrees and tested the unit and now it is consistently at 350?

We serviced a

GE DRYER

Model DCB330GY1WC

Near Rochester, New York 14607

Andres V

Job Details: 10/02/2025

Installed new motor but when installing the blower wheel it would not go on correctly. I spoke to techline and they have no idea why its not threaded correctly they said maybe blower wheel needs to be replaced as well but blower wheel is NLA. ; O-emld tckt

We serviced a

GENERAL ELECTRIC RANGE

Model GRF600AVSS

Near Rochester, New York 14606

Ben H

Job Details: 10/02/2025

Case number 18396750. The stove control panel does not light up and you cannot turn on the oven. There is 240 V coming off of the house electric however once I plug the stove in and put it under load L1 to neutral Reads 200 V and L2 to neutral has 0 I called tech line and they said there is a Open neutral in the house electric that is failing under load. I informed the customer exactly what was going on with the house electric and informed him they had to call an electrician to look at the wires

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Rochester, New York 14607

Ben H

Job Details: 10/02/2025

I found the water line to the ice maker was leaking Where it comes out from the cabinet causing ice build up at the evaporator fan. I cleared the ice build up and sealed the leaky area with food grade gum paste and tested the icemaker again and this time it is not leaking

We serviced a

GENERAL ELECTRIC DRYER

Model PTD70EBPT0DG

Near Rochester, New York 14616

DeVaughn C

Job Details: 10/02/2025

Terminal block is damaged and needs to be replaced. Returning with more tools to complete repair. Parts have been delivered to customer. ; schdld next appmnt for 10/2 THU PM

We serviced a

WHIRLPOOL WASHER

Model WFW6720RW0

Near Rochester, New York 14616

DeVaughn C

Job Details: 10/02/2025

"F9E1 error code stored. Drain trap clean and clear. Discovered kinked drain hose. Removed and reinstalled drain hose, then tested. Unit testing good. Repair completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Brighton, New York 14610

Ben H

Job Details: 10/02/2025

"The ice bin had a crack in it so I replaced that. The icemaker was not making any ice so I cycled power to it and defrosted the waterline and tested it and it cycled correctly and the water dispensed as it should. One of the shelves on the refrigerator door is cracked so I ordered one to be shipped directly to the customer ; ordrng 1 W11239961 (Door shelf (SHIP DIRECT)), dspstn on spec-tagged invntry: 1 WPW10300022 ICEMAKER"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, New York 14616

DeVaughn C

Job Details: 10/02/2025

"Lid has failed,causing issues with lid lock. Lid needs to be replaced. ; ordrng 1 W11513252 (Lid)"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14617

DeVaughn C

Job Details: 10/02/2025

Replaced control board per scode. Calibrated unit then tested. Repair completed successfully. ; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Macedon, New York 14502

Andres V

Job Details: 10/02/2025

"Installed new UI control. Customer said that day after I was there freezer temp went up all food defrosted and ice thawed out, she also stated that water dispenser didnt work for two days then did. Today all temps were normal. Unit is having random issues intermittently that are appearing when Im in the home."

We serviced a

GENERAL ELECTRIC RANGE

Model GRS500PV1SS

Near Walworth, New York 14568

Andres V

Job Details: 10/02/2025

Replaced the right front switch. Tested burner.

We serviced a

GENERAL ELECTRIC OVEN-MW COMBO

Model PEB9159SJ3SS

Near Penfield, New York 14526

Andres V

Job Details: 10/02/2025

The display is not working properly. Part of the digits are missing when displaying ; ordrng 1 WB56X33576 (Control panel)

We serviced a

WHIRLPOOL WASHER

Model WTW7120HC0

Near Webster, New York 14580

Andres V

Job Details: 10/02/2025

When starting a cycle a message pops saying dispenser is empty needs to be filled but dispenser is full to the top with detergent. Reccomend replacing detergent assembly ; ordrng 1 W11413407 (Dispenser assembly)

We serviced a

GENERAL ELECTRIC WASHER

Model GFW850SPNSRS

Near Webster, New York 14580

Andres V

Job Details: 10/02/2025

Replaced drain pump and tested it. I could hear drain pump trying to turn impeller and would push some water out but would not fully engage. I checked power at the drain pump found it only getting partial power causing issue. Checked power at the control board found partial voltage again ; ordrng 1 WH22X37840 (Main control board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Webster, New York 14580

Andres V

Job Details: 10/02/2025

"Found evap fan not running, did find voltage going to it. Replaced the fan. Unit now cooling properly"

We serviced a

AMANA DISHWASHER

Model ADFS2524RS0

Near Rochester, New York 14625

Ben H

Job Details: 10/02/2025

The unit is not drying any dishes . I verified that the heating element was getting 120 V when its supposed to be on and it did not get hot so I replaced the heating element and tested it again and it works as it should

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES0

Near Penfield, New York 14526

Ben H

Job Details: 10/02/2025

I found that the bake element was broken in half so I replaced the element and the unit now works as it should

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Webster, New York 14580

Andres V

Job Details: 10/02/2025

Customer complaint was unit shaking. I ran a diagnostic cycle made sure unit was leveled. The shaking customer is talking about is normal explained to customer that unit does shake when in spin cycle.; dspstn on spec-tagged invntry: 1 W11400156 SUSPENSION

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Rochester, New York 14613

DeVaughn C

Job Details: 10/02/2025

"F7E4, F7E3 error codes stored. Unit showed no attempts to agitate or spin in diagnostics. No power going to shifter, capacitor, nor motor. Control board should be replaced for further diagnostics.; ordrng 1 W11481108 (Control)"

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSNWW

Near Rochester, New York 14606

DeVaughn C

Job Details: 10/02/2025

Bellow retainer came off causing leaking. Reinstalled retainer. Repair completed successfully.

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF650SYV2FS

Near Fairport, New York 14450

Ben H

Job Details: 10/02/2025

The unit had correct power to it but it would not light up or turn on. I replaced the UI board with one provided to the customer by GE and tested the unit and it works as it should

We serviced a

GENERAL ELECTRIC DRYER

Model PTD70EBPT0DG

Near Rochester, New York 14616

DeVaughn C

Job Details: 10/02/2025

Terminal block is damaged and needs to be replaced. Returning with more tools to complete repair. Parts have been delivered to customer. ; schdld next appmnt for 10/2 THU PM

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, New York 14621

Zach L

Job Details: 10/01/2025

"Replaced board, harness, and capacitor. Ran full service cycle, all functions working properly. Water leaking from drain hose connection, advised customer to find more secure solution for hose connection; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW1

Near Webster, New York 14580

Zach L

Job Details: 10/01/2025

"F7E1, tachometer failure. Replaced actuator and tested.; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Webster, New York 14580

Zach L

Job Details: 10/01/2025

"Tested unit, all functions working. Customer reports issue is intermittent, and previous dishwasher had same issue. Advised customer regularly check disposal for buildup.; dspstn on spec-tagged invntry: 1 W11497943 PUMP- DRAIN"

We serviced a

WHIRLPOOL REFRIGERATOR

Model krfc136rbs00

Near Rochester, New York 14617

Zach L

Job Details: 10/01/2025

"Bead of water formed on dispenser after filling cup. Normal operation. Customer says dripping was worse previously, will call again if issue worsens."

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS3

Near Irondequoit, New York 14617

Zach L

Job Details: 10/01/2025

Float switch stuck in up position. Dislodged float switch and tested. No leaks present.

We serviced a

MAYTAG REFRIGERATOR

Model MFX2571XEB0

Near Rochester, New York 14624

Ben H

Job Details: 10/01/2025

Sr20991522 When I cycled the icemaker I noticed it only dispensed water for about one second and then shut off. I spoke to Tech Line and they said the smart valve is not properly sensing how much water is dispensing and will need to be replaced. I ordered a new smart valve and scheduled the customer; ordrng 1 WPW10270395 (Smart valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ11

Near Pittsford, New York 14534

Zach L

Job Details: 10/01/2025

Installed gasket expansion

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Hamlin, New York 14464

DeVaughn C

Job Details: 10/01/2025

"CX reports unit leaks, typically during larger loads. No error codes stored. Could not recreate in diagnostics. Ran clean washer cycle. Discovered pinhole in drain hose. Drain hose should be replaced. ; ordrng 1 W11244231 (Drain hose)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, New York 14624

Ben H

Job Details: 10/01/2025

Control board was constantly running the drain pump so I replaced the control board and tested the unit and it works as it should; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC

We serviced a

MAYTAG WASHER

Model MVW6230HC4

Near Hilton, New York 14468

DeVaughn C

Job Details: 10/01/2025

"Customer reports, stains in clothing when using wrinkle control. Contacted Whirlpool Techline. Techline agent suggests changing settings within wrinkle control cycle & adjusting detergent use. Unit is functioning as designed at this time.SR: 20993073"

We serviced a

WHIRLPOOL DRYER

Model WED4720RW0

Near Rochester, New York 14624

Ben H

Job Details: 10/01/2025

I replaced the motor the blower wheel and the Ui and ACU and tested the unit and it works as it should ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER

We serviced a

GENERAL ELECTRIC RANGE

Model GRS500PV1SS

Near Rochester, New York 14604

Ben H

Job Details: 10/01/2025

The Burner element switch on the far left hand side is burnt out. I ordered a new element switch ; ordrng 1 WB24T10022 (Burner switch)

We serviced a

JENN AIR DISHWASHER

Model JDB9600CWS98

Near Pittsford, New York 14534

Ben H

Job Details: 10/01/2025

After watching the unit run for about 15 minutes I noticed water leaking from the sump seal. The unit will need a new sump so I quoted the customer $420 for parts and labor and the customer is not going to repair the unit; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAB14K

Near Rochester, New York 14612

DeVaughn C

Job Details: 10/01/2025

"Customer reports low ice volume, and leaking from the rear. Collected freezer temp, freezer running at 5? when set to 0?. Inconsistent ice due to freezer temperature out of range. Sealed system work will be needed in the future. Discovered water leak at water valve. Water valve should be replaced.; ordrng 1 W10865826 (Water valve)"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GFE26JYMXFFS

Near Clifton Springs, New York 14432

Andres V

Job Details: 10/01/2025

"Customer states that every 3 months they have water leaking out of unit coming from the ice dispenser. I called techline to inform them of issue. They recommended replacing freezer gasket, rails, and the ice box fan. We believe issue is from door not sealing correctly causing warm air to enter freezer and work its way into the ice box.; ordrng 1 WR72X24767 (Right slide) and 1 WR72X24768 (LH slide) and 2 WR72X24815 (Rails)s and 1 WR14X30142 (Freezer gasket) and 1 WR60X45065 (Ice maker fan)"

We serviced a

KITCHENAID OVEN

Model KOSE500ESS02

Near Clifton Springs, New York 14432

Andres V

Job Details: 10/01/2025

Fuse blew causing unit to shut off. Unit also had a F2E1 form stuck keypad which cause bake cycle to shut off when in use. Unit will need new fuse and the UI console.; ordrng 1 W11204568 (Thermal fuse) and 1 W11093241 (Ui control)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Phelps, New York 14532

Andres V

Job Details: 10/01/2025

"Replaced the inlet water valve assembly. Tested both valves, unit no longer Leaking."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Phelps, New York 14532

Andres V

Job Details: 10/01/2025

"Unit was unplugged when I arrived. I plugged unit in, I heard the compressor kick on and fans. Door switches are working. I did feel unit starting to blow cooler air out after a some time. This unit has issues with control not sending power to the heating element to defrost. I replaced the control board customer is to monitor.; used 1 WPW10503278 (ACU) from stock"

We serviced a

JENN AIR RANGE

Model JES9750CAS02

Near Newark, New York 14513

Andres V

Job Details: 10/01/2025

"Replaced the right front switch, tested unit out. Burner is working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Newark, New York 14513

Andres V

Job Details: 10/01/2025

Customer has very weak water pressure causing water to not make it into the ice tray run down the back wall and build up around the ice dispenser then freezing. Customer needs to address water pressure issue.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Rochester, New York 14616

DeVaughn C

Job Details: 10/01/2025

CX reports low ice production. Freezer door was open and defrosted upon arrival. Unable to get accurate freezer temp. Icemaker would not harvest. Replaced icemaker then tested. Repair completed successfully. SR: 20996073

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Rochester, New York 14616

DeVaughn C

Job Details: 10/01/2025

"F7E4 error code stored. Ran diagnostic test cycle. Unit would not shift to spin, F6E3 error code displayed. Replaced slider, unit still wouldn't shift. Clutch and gearcase should be replaced. Gearcase was sent to customer. ; ordrng 1 W10754448 (Clutch)"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Rochester, New York 14612

DeVaughn C

Job Details: 10/01/2025

"Start button has failed, causing unit to not start. Replaced control panel then tested. Repair completed successfully."

We serviced a

MAYTAG DRYER

Model LDE9306ACE

Near Irondequoit, New York 14617

DeVaughn C

Job Details: 10/01/2025

"Loud noise during use, and marks on clothing. Discovered damaged rollers, missing baffle, and worn belt. Rollers, belt, and baffle must be replaced. ; ordrng 2 12001541 (Rollers)s and 1 33001004 (Baffle) and 1 WPY312959 (Belt)"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GTE18GTNGRBB

Near Brighton, New York 14620

Zach L

Job Details: 10/01/2025

"Low side in deep vacuum, very slow equalization time. Partial restriction, needs to be blown clear and drier replaced. Correct lokring sizes not supplied, will return with proper lokring fittings.; ordrng 1 WR97X10085 (6x1.8) and 1 WR97X10033 (6x4) and 4 WR97X10031 (6x6)s and 2 WR97X30613 (Process tube)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near West Henrietta, New York 14586

Ben H

Job Details: 10/01/2025

The evaporator is all frosted up and the unit is not defrosting in diagnostic mode so I replace the control board and the defrost heater and the unit now defrosts as it should

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27ESSM1WW

Near Henrietta, New York 14467

Ben H

Job Details: 10/01/2025

I replaced the suspension rods and tested the unit and it now works as it should with no shaking

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Newark, New York 14513

Andres V

Job Details: 10/01/2025

"Found the hi limit fuse blew, I had one truck stock I replaced it and tested unit with temp coupler to make sure unit is cycling correctly. ; used 1 279816 (Cutoff) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Newark, New York 14513

Andres V

Job Details: 10/01/2025

Replaced suspension rods. Ran a diag cycle. Customer is to run a full cycle with clothes and monitor

We serviced a

WHIRLPOOL COOKTOP

Model KGCC566RBL07

Near Rochester, New York 14607

Zach L

Job Details: 10/01/2025

Replaced ignitor switches and tested unit

We serviced a

WHIRLPOOL DRYER

Model WGD5520SQ0

Near Irondequoit, New York 14609

DeVaughn C

Job Details: 10/01/2025

Tested timed and auto dry. Unit functioning as designed.

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF550PGR7WW

Near East Rochester, New York 14445

Ben H

Job Details: 09/30/2025

The customers complaint was that the dishwasher was not heating and not drying the dishes. When I Turned on the heating element with the service tool it did not get hot so I checked underneath and found one side had become unplugged so I plugged it back in again and it now works as it should

We serviced a

GENERAL ELECTRIC WASHER

Model GFW655SSV0WW

Near Macedon, New York 14502

Ben H

Job Details: 09/30/2025

The unit will try to start a cycle but it does not lock the door. I tested the door like in service mode and it threw an error code for the door lock so I replaced it and tried it again and it is still giving me the same error code and there is no voltage coming down to the door lock so I ordered a control board and a harness. There is also an inverter board fault and A loud high-pitched noise coming from the inverter board so I ordered an inverter board as well per the service bulletin ; ordrng 1 WH22X35517 (Control) and 1 WH22X35837 (Inverter board) and 1 WH08X29510 (Main harness)

We serviced a

GENERAL ELECTRIC WASHER

Model GFW655SSV0WW

Near Walworth, New York 14568

Ben H

Job Details: 09/30/2025

The customer mentioned that they were washing a large rug when the unit stopped working and there was an error code for off-balance load that canceled the cycle. I cycled power to the unit and ran diagnostics and it works as it should

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Fairport, New York 14450

Ben H

Job Details: 09/30/2025

The unit was Occasionally giving off a F3E1 error code for a shorted or open outlet thermistor. Hi Tech thermistor and it read 9.5 K ohms at around 78? which is exactly in spec. I checked the vent and it is completely clear and there is no harness issues. The control board is reading the sensor incorrectly so I replaced the Control board and tested the unit and it works as it should

We serviced a

GENERAL ELECTRIC WASHER

Model HTW240ASK6WS

Near Rochester, New York 14610

Andres V

Job Details: 09/30/2025

Unit will not power on. I checked the outlet and put an open neutral causing unit not to work properly. I ran plugged unit into a different outlet unit turned on and is working. Customer will need electrician

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ2

Near Rochester, New York 14607

Andres V

Job Details: 09/30/2025

Replaced the temp switch and harness. Unit now working properly

We serviced a

WHIRLPOOL OVEN

Model RBS305PRB00

Near Fairport, New York 14450

Ben H

Job Details: 09/30/2025

The unit occasionally gives an F3E0 error code for temp sensor open or shorted. I tested the temp sensor and it read 1080 ohms at 70 which is perfectly in spec. There is continuity in the wire harness. The control board has a bad relay that does not always read the sensor correctly and due to the age of the unit the control board is no longer available so the unit is unrepairable

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27ESPM1DG

Near Victor, New York 14564

Ben H

Job Details: 09/30/2025

I found the dryer door switch Had no continuity in the wire harness to the switch was burnt out. I ordered a new switch and harness; ordrng 1 WH15X27315 (Harness) and 1 WE4M415 (Door switch)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Irondequoit, New York 14617

Zach L

Job Details: 09/30/2025

Heating element tested open. Needs new element.; ordrng 1 W11537778 (Element)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Webster, New York 14580

Zach L

Job Details: 09/30/2025

Replaced control board and tested unit; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC

We serviced a

GE WASHER

Model GTW335ASNWW

Near Rochester, New York 14624

DeVaughn C

Job Details: 09/30/2025

"CX reports unit gets to rinse, won't drain, won't spin and makes strange noise. 27 - Water Accessibility error code stored. Attempted spin and agitation in diagnostics, noise could be heard. Discovered drive belt has been shredded off and speed sensor is damaged. Belt and speed sensor should be replaced. ; ordrng 1 WH03X32158 (Speed sensor) and 1 WH01X27538 (Drive belt)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Webster, New York 14580

Zach L

Job Details: 09/30/2025

"F5E4 error, lid not opened between cycles. Lid switch stuck in closed position. Needs new lid latch. Unit covered by first year warranty.; ordrng 1 W11513248 (Lid lock)"

We serviced a

WHIRLPOOL FREEZER

Model WRFF3036RW00

Near North Chili, New York 14514

DeVaughn C

Job Details: 09/30/2025

Frost developing in freezer. Discovered a gap in the gasket causing air to enter freezer cabinet. Replaced gasket. Contact and manufacturer tech line to document. Repair completed successfully.SR: 20979874

We serviced a

GENERAL ELECTRIC RANGE

Model JKD5000SV2SS

Near Rochester, New York 14626

Andres V

Job Details: 09/30/2025

"Unit has no power, I tried to take out the oven to test the fuse but unit is tight and I will need help taking it out. ; ordrng 1 WB24X35587 (Fuse) and 1 WB10X28391 (Door lock)"

We serviced a

MAYTAG DRYER

Model MED5630HW1

Near Penfield, New York 14526

Zach L

Job Details: 09/30/2025

Lint buildup on blower fan causing vibration. Cleared lint from machine and tested.

We serviced a

MONOGRAM RANGE

Model ZGP366NN1SS

Near Ontario, New York 14519

Zach L

Job Details: 09/30/2025

Customer issue is oven unable to ignite. Replaced ignitor with customer supplied part. Unit working properly.; used 1 WB13K10030 ( Ignitor) from stock

We serviced a

GENERAL ELECTRIC DRYER

Model GTD58EBSV1WS

Near Hilton, New York 14468

DeVaughn C

Job Details: 09/30/2025

Unit making excessive noise during use. Discovered back panel is severely damaged. Back panel must be replaced. SR18368375; ordrng 1 WE02X23955 (Rear panel)

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Rochester, New York 14626

DeVaughn C

Job Details: 09/30/2025

Customer reports poor wash quality and excessive movement in basket. Basket suspension is loose and should be replaced. Faucet Switch also not functioning properly and should be replaced.; ordrng 1 W11130359 (Suspension) and 1 W11174420 (Faucet Switch)

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS2

Near Rochester, New York 14626

DeVaughn C

Job Details: 09/30/2025

"CX reports unit intermittently displays an error code & stops mid cycles. F7E1, F9E1, FAE2 error codes stored. Cleared codes then ran diagnostic cycle. Unit will not spray, but performs all other functions. Sump motor should be replaced. ; ordrng 1 W11416362 (Sump motor)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Rochester, New York 14621

DeVaughn C

Job Details: 09/30/2025

Drain pump runs continuously when connected to power. Replaced control board then calibrated. Repair completed successfully. ; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC

We serviced a

KITCHENAID REFRIGERATOR

Model KFC022EVBL5

Near Hilton, New York 14468

Andres V

Job Details: 09/30/2025

The mullium clips broke will not stay in place.; ordrng 1 W11177241 (Mullium)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHV0

Near Rochester, New York 14615

DeVaughn C

Job Details: 09/30/2025

"F4E3, F7E1, F2E1 error codes stored. Tested unit in diagnostics. Motor will not spray water. Sump motor should be replaced. ; ordrng 1 W11087376 (Sump motor)"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Ontario, New York 14519

Zach L

Job Details: 09/30/2025

F0E5 out of balance error stored. Test cycle ran with no issues. Unit level and suspension rods good. Customer reports large load caused issue. Advised customer not to overload machine.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB10

Near Rochester, New York 14616

Andres V

Job Details: 09/30/2025

"Replaced magnetron, transformer, capacitor and diode. Tested unit out, unit is heating."