Service History 15 - Appliance Tec

We serviced a

WHIRLPOOL DRYER

Model WED9400SU1

Near Rochester, NY 14616

Dave L

Job Details: 02/27/2023

Replaced open thermal fuse. Cleaned lint trap. Unit tested ok. ; used 1 WP3392519 (FUSE-THERMAL) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Rochester, NY 14626

Dave L

Job Details: 02/27/2023

"Drain pump will only run intermittently. Ordering drain pump; ordrng 1 W11462456 (Pump), dspstn on spec-tagged invntry: 1 W11434044 VALVE"

We serviced a

MAYTAG WASHER

Model MHW8200FC

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 02/27/2023

Unit not automatically dispensing detergent. Found that detergent pump turns on in diagnostic but does not pump detergent. Customer opting out of repair and will use detergent pods.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHB0

Near Rochester, NY 14624

Dave L

Job Details: 02/27/2023

Replaced OWI due to unit skipping last drain. Customer to monitor

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Fairport, NY 14450

James

Job Details: 02/27/2023

Unit not closing dispenser door. Disconnected ui and reconnected then tested. Dispenser now functioning properly.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC3

Near Rochester, NY 14605

James

Job Details: 02/27/2023

Unit only runs on quick wash. Hot cold reversed. F8E1 and f5e3. Cleared codes and corrected hoses. Tested unit and found no issues.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM09

Near Rochester, NY 14612

James

Job Details: 02/27/2023

Costco warranty. Lights not turning on. Light switch broken so it thinks door is closed. Need switch. ; ordrng 1 W11384469 (Light switch)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, NY 14624

Dave L

Job Details: 02/27/2023

Customer was having difficulty navigating the two step start up procedure. This was causing the washer to time out before the cycle began. Went over use and care with the customer. No errors in diagnostics. Tested and calibrated ok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Syracuse, NY 13219

Chuck

Job Details: 02/27/2023

"Customer stated that during the night water was leaking from the unit. After inspecting unit i found a crack in the inlet valve due to the valve freezing. I found a cold draft under the unit, i explained to the customer that draft needs to be taken care off or it will freeze again. Replaced valve, ran a diagnostic test cycle in which the unit operated as intended. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Syracuse, NY 13219

Chuck

Job Details: 02/27/2023

"Customer stated that units water filter is leaking every 5 days and started two weeks after last repair. I inspected unit and found that the filter housing tested good but the filter tested bad, filter is not seating into the new housing, symptom was the same with old housing. I removed filter, dried housing and ran water to confirm that the housing is not leaking. I asked customer to run unit without the filter and monitor is the leaking continues, if leaking stops then order another water filter. Unit tested good"

We serviced a

KITCHENAID OVEN

Model n/a

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 02/27/2023

"Right hinge on bottom oven door not seated in receiver properly. Removed door and locked hinge in proper position. Reinstalled door, unit checks good."

We serviced a

WHIRLPOOL RANGE

Model MGR6600FZ1

Near Canandaigua, NY 14424

Jeremy

Job Details: 02/27/2023

"Bake ignitor does not spark. Replaced bake ignitor, unit tested good.; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"

We serviced a

WHIRLPOOL DRYER

Model WGD95HEXW0

Near Lima, NY 14485

Jeremy

Job Details: 02/27/2023

"U it makes loud squealing noise when running. Found seized idler pulley and worn belt. Used repair kit, replaced idler, rollers and belt. Unit checks good.; used 1 4392067 (REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Hemlock, NY 14466

Jeremy

Job Details: 02/27/2023

Icemaker leaking from mold. Ordering icemaker.; ordrng 1 W10884390 (ICEMAKER)

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Churchville, NY 14428

Dave L

Job Details: 02/27/2023

Replaced control due to a shorted upper broil relay. Tested ok

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near North Chili, NY 14514

Dave L

Job Details: 02/27/2023

Fill tube heater has failed and is preventing the ice maker from filling. Quoted 969.24 for freezer door assembly. Customer declined to have us repair ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ05 KB

Near Rochester, NY 14624

Dave L

Job Details: 02/27/2023

Replaced torn gaskets. Found that there was no adjustment for freezer door. Left rail with the customer.; dspstn on spec-tagged invntry: 2 W10830162 GASKET

We serviced a

JENN AIR MICROWAVE

Model JMW2430DP00

Near Spencerport, NY 14559

Dave L

Job Details: 02/27/2023

Ui ordered was the wrong color. Re programmed existing Ui but the buttons are mis labeled ; schdld next appmnt for 2/28 TUE !

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Fairport, NY 14450

Andres

Job Details: 02/27/2023

"Replaced the agitator and capacitor. Tested washer, unit is now agitating and spinning. ; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR and 1 WPW10006355 ACTUATOR"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Pittsford, NY 14534

Andres

Job Details: 02/27/2023

Customer stated light in freezer was out. I diagnosed unit found light was very dim. I replaced the light and checked the lights in the fresh food section. Unit now working correctly.; dspstn on spec-tagged invntry: 1 W11601310 MODULE

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Fairport, NY 14450

Andres

Job Details: 02/27/2023

"Customer stated unit was shaking. I diagnosed unit but did not find any abnormal shaking. Customer is not used to new machine, I informed him this unit does shake more then his old one would. I checked errors codes but did not find any. I informed customer on how new machine works and will act. Unit is working properly."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Fairport, NY 14450

Andres

Job Details: 02/27/2023

Customer stated unit was not spinning out. I diagnosed unit found the hub to be worn out. Replaced the hub and calibrated unit. Unit now works properly. ; used 1 W10528947 (Hub) from stock

We serviced a

MAYTAG WASHER

Model MHW5630MBK0

Near Fairport, NY 14450

Andres

Job Details: 02/27/2023

Customer stated unit was no spinning out clothes and giving her error code for suds. I diagnosed unit found unit was draining water very slowly. I took off panel and cleared filter. I found some obstruction causing water not to drain. I put unit back together and tested it. Unit is now working properly.

We serviced a

JENN AIR DISHWASHER

Model JDB9800CWS2

Near Fairport, NY 14450

Andres

Job Details: 02/27/2023

Customer stated lights were very dim in dishwasher. I diagnosed unit found the light on the left side was corroded and the connector as well. Lights are getting power but just not making contact. Unit needs new light and harness. ; ordrng 1 W10813116 (LED light assembly) and 1 W10808286 (Light harness)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Syracuse, NY 13209

Chuck

Job Details: 02/27/2023

"Customer stated that unit will not start a cycle. No codes. Strike was broken, replaced strike. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; used 1 W11457841 (Strike) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14607

James

Job Details: 02/27/2023

Unit not washing and throwing wash motor error. Need motor. ; ordrng 1 W11460963 (Motor)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Hilton, NY 14468

Dave L

Job Details: 02/27/2023

The UI is only operating intermittently. Corrosion is visable. Quoted for console. Customer declined to repair.

We serviced a

MAYTAG DISHWASHER

Model MDB7760SAS1

Near Rochester, NY 14610

Andres

Job Details: 02/27/2023

Customer stated unit was not washing top rack. I diagnosed unit found water pressure coming out of spray arms to be weak. I suggested customer gets a new sump and pump. Customer wants to look at her options to see what makes more sense. If she calls back order. WPW10780877; dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW 0

Near Rochester, NY 14612

Dave L

Job Details: 02/27/2023

"Replaced valve, ACU, pressure switch and hose due to pressure sensing error. Tested ok."

We serviced a

KENMORE DISHWASHER

Model 665.13923K010

Near Livonia, NY 14487

Jeremy

Job Details: 02/27/2023

Replaced drain pump and drain loop for intermittent draining. Unit checks good.; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN

We serviced a

MAYTAG WASHER

Model MHW3505FW0

Near Piffard, NY 14533

Jeremy

Job Details: 02/27/2023

"Unit has F9E1 error for slow drain. Found debris in coin trap and a coin behind coin trap blocking port to impeller causing intermittent drain. Removed debris, unit checks good."

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW1

Near Rochester, NY 14625

Andres

Job Details: 02/27/2023

Customer stated unit was making a squealing noise. I diagnosed unit found pulley to be causing the noise. Ordering new repair kit.; ordrng 1 4392067 (Repair kit)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Walworth, NY 14568

Andres

Job Details: 02/27/2023

Customer stated unit would start then shut off. I diagnosed unit found a jolly rancher went under unit knocked the belt off so tub could not spin which causes unit to just shut off. I cleaned off belt and cam put it back together and tested it on a diagnostic cycle and normal cycle. Unit now works properly.

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Clay, NY 13090

Chuck

Job Details: 02/22/2023

Upon arrival customer stated that the issue was no longer present. I tested all switches to see if the issue reappeared and it did not. I told the customer to call if the issue arises again. Unit tested good

We serviced a

MAYTAG RANGE

Model MGR8800FZ2

Near Baldwinsville, NY 13027

Chuck

Job Details: 02/22/2023

"Customer stated that unit is not getting to temp. Unit was previously calibrated. Replaced sensor, DSI and bake igniter. I ran a bake cycle measuring temps and the unit is cycling as intended. I explained to tft customer about rack placement and how different bakeware affects the baking process. Unit tested good."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Geneva, NY 14456

Josh Henchen

Job Details: 02/22/2023

"Customer stated washer not filling correctly. Checked and found cold water not entering machine. Replaced water valve, washer checks good."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Pittsford, NY 14534

Jeremy

Job Details: 02/22/2023

Replaced control for failed relay. Unit tested good.; dspstn on spec-tagged invntry: 1 W10721967 CAM

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVMS2

Near Geneva, NY 14456

Josh Henchen

Job Details: 02/22/2023

"Customer stated no Ice being made and Icemaker on causes Temperature to lower and go's higher when it's off. Checked and found no codes, removed ice tray and found the icemaker had a caught and froze teeth together. Cleared and tested. Customer will monitor if problem persists order icemaker. Refrigerator checks good.; dspstn on spec-tagged invntry: 1 WPW10127427 CONTROL"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Honeoye, NY 14471

Josh Henchen

Job Details: 02/22/2023

"Replaced Ui and water inlet valve due to faulty operation, F2E2/F3E3. Ran diagnostic cycle all functions as expected. Recalibrate cycle 2 times. Washer checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKV0

Near Scottsville, NY 14546

Jeremy

Job Details: 02/22/2023

"Tub is dented where fill assembly attaches to side causing separation of gasket and tub and water to leak. Unit needs tub replacement, ordering tub. Documented issue with techline through online documentation process.; ordrng 1 W11409866 (Tub), dspstn on spec-tagged invntry: 1 W11483553 GASKET"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Caledonia, NY 14423

Jeremy

Job Details: 02/22/2023

Unit has F4E3 for wash motor not running. Verified voltage from control to motor. Wash motor has failed. Ordering sump and motor.; ordrng 1 W11085683 (Sump and Motor) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJB00

Near Geneseo, NY 14454

Jeremy

Job Details: 02/22/2023

Found ice build up under evaporator causing water to drip into fresh food section. Removed ice and cleared drain. Leveled unit so front is slightly elevated to encourage water to go to drain. Customer to monitor.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ1

Near Rochester, NY 14626

Dave L

Job Details: 02/22/2023

Replaced tub due to leaks from seam.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14618

Andres

Job Details: 02/22/2023

"Customer stated unit was making a squealing noise and leaking water. I diagnosed unit ran a rinse and spin so I can duplicate noise. I did not hear any noise so I looked underneath unit. Found water leaking from the seal on the gearcase, I suggested getting gearcase replaced the cam and belt. Gave customer a quote for repair but she has decided to get a new washer."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Fairport, NY 14450

Josh Henchen

Job Details: 02/22/2023

"Customer stated washer isnt washing correctly. Checked and Found F7E1. Ran diagnostic cycle, washer failed to agitate and spin. Washer needs new actuator W10913953 and Capacitor W11428524.; ordrng 1 W10913953 () and 1 W11428524 (CAPACITOR)"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Hilton, NY 14468

Dave L

Job Details: 02/22/2023

Replaced faulty lid lock assembly. Ran load size calibration. Tests ok.

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Rochester, NY 14622

Andres

Job Details: 02/22/2023

"Replaced the harness on unit. Tested it on a diagnostic cycle, unit now spins and agitates. ; O-emld tckt"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Webster, NY 14580

Andres

Job Details: 02/22/2023

"Replaced the ACU, tested unit for a few minutes to make sure it would not stop mid cycle. Unit is now working properly."

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS20

Near Victor, NY 14564

Jeremy

Job Details: 02/22/2023

"Thermostat checked good. Found wires routed to close to edge of metal panel and insulation was cut through creating dead short. Repaired wires, unit checks good.; dspstn on spec-tagged invntry: 1 WP4449751 THRMST- FIX"

We serviced a

WHIRLPOOL DRYER

Model WGD7120HW1

Near Fairport, NY 14450

James

Job Details: 02/22/2023

Replaced door and inspected.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Newark, NY 14513

James

Job Details: 02/22/2023

"Unit jas been plugged in since last visit. Freezer at 8, freezer was 37. Unit went into defrost and wouldn't go into diagnostics. Told customer to put ice trays in freezer to put load on compressor. Replace control and check frost pattern. Left evap. ; ordrng 1 W11599786 (Control)"

We serviced a

MAYTAG WASHER

Model MHW6630HW1

Near Lyons, NY 14489

James

Job Details: 02/22/2023

Water will not enter fabric softener portion of drawer tested diagnostics and verified valve operation. Need drawer. ; rqstng P&A on 1 W11524103 (Drawer)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Syracuse, NY 13208

Chuck

Job Details: 02/22/2023

Replaced tub and sump assembly. Ran a diagnostic test cycle in which the unit operated as intended with no leaks. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Sodus, NY 14551

Andres

Job Details: 02/22/2023

"Customer stated unit was not drying, draining and smelled. I diagnosed unit found their was some errors codes stored from last time which caused heater to turn off. I cleared error codes and tested it on a diagnostic, element now turns on. The reason the unit is not draining and smelling is because filter is clogged with food and needs cleaning. I reccomended they use a afresh tablet."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Webster, NY 14580

Andres

Job Details: 02/22/2023

Replaced the drain pump on unit. Tested it on diagnostic mode unit ran cycle successfully. I also cleared the error codes to prevent from heating element not coming on. ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Rochester, NY 14609

Andres

Job Details: 02/22/2023

Customer stated unit was not spinning. I diagnosed unit found the splines on the hub were worn out. I replaced the hub and calibrated unit. Unit now spins.; dspstn on spec-tagged invntry: 1 W10528947 HUB

We serviced a

MAYTAG DRYER

Model MGDX655DW2

Near Rochester, NY 14606

Dave L

Job Details: 02/22/2023

Replaced failing motor unit tested ok; dspstn on spec-tagged invntry: 1 279827 MOTOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Victor, NY 14564

Jeremy

Job Details: 02/22/2023

Freezer temp at 15 and fresh food 42-45. Frost pattern on only bottom third of evaporator. Compressor drawing 0.4 amps. Suspect leak or low charge. Ordering sealed system.; ordrng 1 W11580057 (COMPRESSOR) and 1 W11546692 (Evaporator) and 1 W11504449 (4/2 NR AL 00 (CAPILLARY TUBE TO EVAPORATOR)) and 1 W11506619 (8 NK MS 00 (SUCTION LINE TO EVAPORATOR)) and 1 W11504415 (8.5/8 NR MS 00 (SUCTION TUBE TO COMPRESSOR)) and 1 W11504431 (7/5 NR MS 00 (HIGH PRESSURE SIDE TO COMPRESSOR)) and 1 W11506619 (8 NK MS 00 (SUCTION LINE TO EVAPORATOR)) and 1 W11109499 (Drier) and 1 W11504433 (6/4 NR MS 00 (HEAT LOOP TO DRIER)) and 1 W11504447 (5/1.8 NR MS 00 (CAPILLARY TUBE TO DRIER)) and 1 W11553819 (Insulation) and 1 W11506635 (Access Valve) and 1 W11504416 (Comp to Access Valve)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, NY 14606

Dave L

Job Details: 02/22/2023

Unit would not be hung cycle. Replaced capacitor and repaired broken drain pump wire. Tested ok. ; dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHB0

Near Rochester, NY 14624

Dave L

Job Details: 02/22/2023

"OWI has failed leaving standing water at the end of the cycle. Ordering OWI sensor; ordrng 1 W11084121 (Owi) and 1 Sh (Sh), dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF550CDHZ00

Near Rochester, NY 14624

Dave L

Job Details: 02/22/2023

Found unit with no ice. Turned ice maker on and tested. Freed stuck cube. Ice maker harvested and filled. Customer to monitor

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Rochester, NY 14613

Dave L

Job Details: 02/22/2023

Found shorted l1 to lock and light preventing self clean. Repaired wire. Tested ok.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Fairport, NY 14450

Jeremy

Job Details: 02/22/2023

"Unit is excessively loud and doesn't spin laundry out. Replaced gearcase and slider, unit tested good.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W11393685 GEARCASE"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Pittsford, NY 14534

Jeremy

Job Details: 02/22/2023

"Replaced agitator screw for not staying tight. Ran diagnostic cycle, unit checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Pittsford, NY 14534

Jeremy

Job Details: 02/22/2023

Unit is leaking from water valve casing. Ordering water valve.; ordrng 1 W10865826 (Water Valve) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Rochester, NY 14617

Dave L

Job Details: 02/22/2023

Replaced shorted led light

We serviced a

WHIRLPOOL WASHER

Model WFW9250WR01

Near Rochester, NY 14626

Dave L

Job Details: 02/22/2023

Bellows is leaking. Ordering bellow; ordrng 1 WPW10381562 (Bellow)

We serviced a

KITCHENAID RANGE

Model KFGG504KPS0

Near Macedon, NY 14502

James

Job Details: 02/22/2023

Center burner not igniting and broiler is intermittent to ignite. Replaced all burners and adjusted broil igniter. Tested and found no issues. If problem persists order WPW10333842

We serviced a

MAYTAG WASHER

Model MVWB850YW1

Near Walworth, NY 14568

James

Job Details: 02/22/2023

Replaced hub and washplate. Tested diagnostics and drain and spin. Found no issues.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Penfield, NY 14526

James

Job Details: 02/22/2023

Unit wouldn't start. F6E2 communication error. Power button unresponsive. Replaced control panel and tested. If problem persists replace acu. 5 year warranty.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Webster, NY 14580

James

Job Details: 02/22/2023

Unit will not allow water to flow. Bypassed filter and tested successfully. Unit has defective filter.

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Fairport, NY 14450

Josh Henchen

Job Details: 02/22/2023

"Replaced gearcase, Cam, and belt due to washer making a squeaking/Schreeching noise. Ran diagnostic cycle, all functions as expected, no noise. Recalibrated washer. Washer checks good.; dspstn on spec-tagged invntry: 1 W11239857 BELT and 1 W10721967 CAM"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0HV0

Near Palmyra, NY 14522

Josh Henchen

Job Details: 02/22/2023

"Customer stated he wanted burner checked and front panel is separating. Checked and found no codes, all burners functioning properly. Adhesive tape on front is separated, reattached. Range checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model KDPE234GPS0

Near Rochester, NY 14618

Andres

Job Details: 02/22/2023

Sent out a call to let customer know I was on my way. I arrived to home knock on door and rang doorbell but no one answered. Called again did not get answer waited 15min left door tag.

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near Manchester, NY 14432

Josh Henchen

Job Details: 02/22/2023

"Customer stated Range started making a weird noise and display stopped working. Checked and found Main control had burned up. Range needs a new control W10885069 and wire harness W11176109.; rqstng P&A on 1 W10885069 (Control), dspstn on spec-tagged invntry: 1 WPW10603098 CONTROL"

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Canandaigua, NY 14424

Jeremy

Job Details: 02/20/2023

"Repeat issue, F6E4 and F9E1. Replaced drain pump, sump and motor for not cleaning dishes. Unit checks good. Customer to monitor. If problem persists replace control."

We serviced a

GE RANGE

Model RGB745BEA3AD

Near Ontario, NY 14519

James

Job Details: 02/20/2023

Unit not heating on bake. Power to igniter. Need igniter. Paid in full. 1\2. ; ordrng 1 4342528 (Ign) and 1 Sh15

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Canandaigua, NY 14424

Jeremy

Job Details: 02/20/2023

Called techline SR 773577481. Wash motor just pulsates and does not run continous. Found control is not sending low inconsistent voltage to wash pump. Ordering control; ordrng 1 W11305308 (Contol)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Ontario, NY 14519

James

Job Details: 02/20/2023

"Replaced fans and freezer led and verified operation. Icemaker not cycling, lh handle broken and wont tighten, rh gasket torn. ; ordrng 1 W11483532 (Handle) and 1 W10861004 (Gasket) and 1 W11579560 (Icemaker)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Fairport, NY 14450

James

Job Details: 02/20/2023

"Replaced rh gasket, ui and control. Unit began cooling after plugged in."

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Penfield, NY 14526

James

Job Details: 02/20/2023

Dryer not drying in one cycle. Vent test failed. Retested with vent removed and it still failed. Verified airflow to outside. Adjusted unit and inspected vent. If problem persists order WPW10436303. ; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rochester, NY 14612

Dave L

Job Details: 02/20/2023

Replaced cracked outer tub. Tested ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ01

Near Rochester, NY 14612

Dave L

Job Details: 02/20/2023

Replaced freezer door due to open fill tube heater. Customer to monitor.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Rochester, NY 14606

Andres

Job Details: 02/20/2023

Customer stated unit is not heating. I diagnosed unit found the heating element to be bad. Ordering element. ; ordrng 1 279838 (Heating element)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Victor, NY 14564

Jeremy

Job Details: 02/20/2023

"Unit not receiving 120 volts at control board. Bypassed EMI filter, now have 120 at control. Control diagnostic LED does not come on. Unit needs control, power cord and EMI filter. Quoted for repair, customer will call to authorize.; rqstng P&A on 1 W11419171 (Control) and 1 W11614635 (EMI filter) and 1 W11551294 (Power Cord)"

We serviced a

WHIRLPOOL OVEN

Model KOCE507ESS09

Near Victor, NY 14564

Jeremy

Job Details: 02/20/2023

Unit has F6E1 for overheating. Found that broil Element is warped and control is not cycling elements on and off properly. Ordering broil Element and control.; ordrng 1 W10804429 (Broil Element)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2568AEB

Near Rochester, NY 14612

Dave L

Job Details: 02/20/2023

Customer had an event where ice production was poor. Found full bin of ice. Temperatures are okay. Suspecting an ice cube had gotten stuck near bail arm preventing harvest. Emptied ice bin. Customer to monitor for ice/ bail arm movement. Mod if problem persists pre order W10583817 ice maker.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14612

Dave L

Job Details: 02/20/2023

Replaced worn suspension. Tests ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Rochester, NY 14615

Andres

Job Details: 02/20/2023

Customer stated that unit was stopping right before water drains and spins. I diagnosed unit found error code F5E3 for lid lock fault. When I ran a diagnostic cycle unit ran properly. I talked to Dave he suggested replacing lock and valve. ; ordrng 1 W11513248 (Lid lock)

We serviced a

KITCHENAID DISHWASHER

Model KDTE254EsS1

Near Pittsford, NY 14534

Jeremy

Job Details: 02/20/2023

"Unit will not drain. Found foreign object caught in impeller on drain pump. Removed object, unit drains properly."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Rochester, NY 14625

Jeremy

Job Details: 02/20/2023

Dryer will not start. Found insulation on cord worn and shorting to neutral wire. Screw on terminal block loose causing wire to move. Repaired terminal block and taped cord. Advised customer to have cord replaced. Unit checks good.; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL

We serviced a

KITCHENAID COOKTOP

Model KSGB900ESS4

Near Rochester, NY 14609

Jeremy

Job Details: 02/20/2023

"Replaced faulty ignitor, unit checks good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Irondequoit, NY 14617

Dave L

Job Details: 02/20/2023

Dual valve is leaking when energized causing ice build up under drawers in ff section . Ordering valve. ; ordrng 1 WPW10341329 (Valve) and 1 Sh (Sh)

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558FEZ03

Near Rochester, NY 14617

Dave L

Job Details: 02/20/2023

"Customer concerned with a re occurring noise every 20 min. Inspected damper, machine, compartment, and evaporator. Found that the customer was hearing the ice maker cycle. There is no water connected to this unit. Unplugged the ice maker. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Rochester, NY 14609

Jeremy

Job Details: 02/20/2023

Replaced spray arms for debris and not cleaning dishes. Unit checks good.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN and 1 W11085683 SUMP&MOTOR

We serviced a

JENN AIR OVEN

Model JJW9627DDB

Near Rochester, NY 14620

James

Job Details: 02/20/2023

4d21 error for upper cooling fan. Tested in diagnostics and fan is seized. Need fan and calibrate ovens. ; ordrng 1 WP74008383 (Fan) and 1 Sh15

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDM00

Near Rochester, NY 14620

James

Job Details: 02/20/2023

Unit freezing fresh food section. Partial frost pattern and green corrosion on evap. Sealed system leak. 5 year warranty. Need evap and drier. R134a. ; ordrng 1 W10836706 (Evap) and 1 W10843121 (Drier) and 1 2212848 (Process tube.) and 2 W11504416 (8.5*6)s and 2 W11504436 (6*1.8)s and 2 W11504445 (5*4)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Irondequoit, NY 14617

Dave L

Job Details: 02/20/2023

Customer still having issue with fresh food items freezing. Attached pictures of fresh food load. Went over loading procedures with customer and adjusted settings. Damper/diffuser operates normally. Freezer temps ok. Documented with manufacturer again per customers request. Sr7734404731

We serviced a

MAYTAG DRYER

Model MED8630HC2

Near Rochester, NY 14626

Andres

Job Details: 02/20/2023

Customer stated unit was making a grinding noise. I diagnosed unit but could not hear noise. I put some towels in the unit and tried again but could not duplicate noise. Customer is to monitor unit and let us know if it happens again. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Rochester, NY 14612

Andres

Job Details: 02/20/2023

Customer stated unit is not washing dishes properly. I diagnosed unit found spray arms to clogged. I replaced the bottom one but top one needs to be replaced as well. ; ordrng 1 W11627525 (Upper spray arm)