We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS
Near Irondequoit, New York 14622
Dave F
Job Details: 05/11/2026
"Ran unit through a diagnostic cycle. Cycle stopped when washing should start. Float switch is responding, and water is heating up. Ordering new sump and motor.; ordrng 1 W11025157 (Sump Assembly)"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Rochester, New York 14606
Dave F
Job Details: 05/11/2026
Rep is calling for 3rd party dispatch being out of 2 year warranty.
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GDE21EYKHRFS
Near Rochester, New York 14604
Zach L
Job Details: 05/11/2026
"Condenser fan buzzing, needs new condenser fan.; ordrng 1 WR60X29573 (Condenser fan assy)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WFES3030RW
Near Rochester, New York 14622
Andres V
Job Details: 05/11/2026
I arrived at the house customer came out and informed me that she has been trying to cancel the appt.
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS08
Near Rochester, New York 14610
Trevor
Job Details: 05/11/2026
Installed new door switch and motor assembly. The door opener is now operating normally.
We serviced a
AMANA RANGE
Model AER6303MFW6
Near Rochester, New York 14609
Trevor
Job Details: 05/11/2026
Installed new burner switch. The hot surface light and burner are now working normally.
We serviced a
KITCHENAID DISHWASHER
Model KDTS424SPS0
Near Penfield, New York 14526
Trevor
Job Details: 05/11/2026
Error code indicates water leaking into drip pan sensor. Cleared water from drip pan and check for leaks. No obvious leaks detected but could be deduced that the water is slowly leaking from the water inlet line which is right over the pan. Secured all connections on water inlet line to water valve.
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model CJE23DP2WBS1
Near Penfield, New York 14526
Trevor
Job Details: 05/11/2026
Left side tray support is broken. Upper tray support screws are too small and can't hold tray. New support and screws needed. Screw are not on diagram. Need to call tech support for screw number ; ordrng 1 WR72X39154 (Left side tray guide)
We serviced a
GENERAL ELECTRIC WASHER
Model PFW870SPVRS
Near Rochester, New York 14618
Jeremy
Job Details: 05/11/2026
"Unit making squealing noise during agitation. Basket is rubbing on bellow. Basket support is bent. Needs basket, bellow, front and rear tub. ; ordrng 1 WH21X34129 (Basket) and 1 WH41X30363 (Rear Tub) and 1 WH05X29620 (Tub Seal) and 1 WH21X30360 (Front Tub) and 1 WH05X29514 (Bellow)"
We serviced a
GENERAL ELECTRIC RANGE
Model GRF500PV2SS
Near Webster, New York 14580
Andres V
Job Details: 05/11/2026
Center back burner is a warming zone not a cooking element. I turned it on element did warm up. Explained to Cusotmer that Burner will not get red hot it is only meant to keep food warm. Customer also stated bake cycle is off by 10 degrees. I calibrated unit to cook 10degrees hotter;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Victor, New York 14564
Ben H
Job Details: 05/11/2026
Replaced all light assemblies per tech line and tested unit for proper operation
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Fairport, New York 14450
Ben H
Job Details: 05/11/2026
Customer complaint his unit is not spinning or draining. Had found unit had error code for tecomater signal missing so I replaced the actuator and tested for proper operation ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
GENERAL ELECTRIC RANGE
Model JB735DP2WW
Near Pittsford, New York 14534
Jeremy
Job Details: 05/11/2026
Oven door inner glass is cracked; rqstng P&A on 1 WB56X22160 (Inner door glass)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Ontario, New York 14519
Andres V
Job Details: 05/11/2026
"Found lint trapped in the exhaust vent outside. Tested unit out, unit is heating and working properly"
We serviced a
GENERAL ELECTRIC DRYER
Model GTD48EASW0WB
Near Webster, New York 14580
Andres V
Job Details: 05/11/2026
Start button was cracked causing it to get stuck pushed in. Replaced the start button unit is working properly ; used 1 WE04x24719 (Start button) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Pittsford, New York 14534
Ben H
Job Details: 05/11/2026
Replaced UI for failure to defrost fill tube heater
We serviced a
KITCHENAID REFRIGERATOR
Model KRQC506MPS00
Near West Henrietta, New York 14586
Ben H
Job Details: 05/11/2026
Customer complaint is unit does not make ice. Found fill hose and ice maker funnel completely Frozen up with ice indicating a leaky valve. Ordered new valve ; ordrng 1 W11766865 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ09
Near Rochester, New York 14606
Zach L
Job Details: 05/11/2026
"Customer concern is broken ice dispensing mechanism. Ice has been melting and refreezing in bucket due to bad ice door seal, and ice augur has broken gears when pushing against solid ice block. Contacted whirlpool safety. Due to choking hazard dispatch, unit has been deemed unrepairable. Customer to contact whirlpool customer service for next steps."
We serviced a
MAYTAG DISHWASHER
Model MDB4709PAW2
Near Penfield, New York 14526
Trevor
Job Details: 05/11/2026
Installed new touchpad assembly. Dishwasher is now responding consistently to user inputs.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ14
Near Webster, New York 14580
Andres V
Job Details: 05/11/2026
I installed the check valve on unit and tested it. Unit is still leaking out of the dispenser side valve. Techline stated that if check valve doesnt work to replace the door. ; ordrng 1 W11790438 (Freezer door)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Webster, New York 14580
Andres V
Job Details: 05/11/2026
"Unit was unplugged when I arrived at the house. I plugged unit back in compressor and condenser fan turned on. Unit is a dual evaporator, I took off the fresh food section cover found fan was working and evap started to fully frost. Took off the freezer back cover found fan not running and no frost pattern did find 12v dc to fan. Unplugged the fan the evaporator started to frost up. ; ordrng 1 W11620204 (ACU) and 1 W11396715 (Freezer evap motor) and 1 WPW10324760 (Crisper shelf)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Pittsford, New York 14534
Jeremy
Job Details: 05/11/2026
"WFX9R8AP1 Replaced drain pump, problem still exists. Called techline, no fix at this time, being submitted for review case # 23485546"
We serviced a
WHIRLPOOL WASHER
Model WFW5720RR0
Near Fairport, New York 14450
Jeremy
Job Details: 05/11/2026
Unit walking during spin cycle. Adjusted levelers and tightened lock nuts. Tested with load of towels.
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GNE27JYMFS
Near Macedon, New York 14502
Jeremy
Job Details: 05/11/2026
"Replaced control board, unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3136SZ00
Near West Henrietta, New York 14586
Ben H
Job Details: 05/11/2026
Customer complaint is the unit won't stop making ice. Found ice maker bail arm was broken off. Ordered new ice maker ; ordrng 1 W11758523 (Ice maker)
We serviced a
GENERAL ELECTRIC WASHER
Model PTW600BPRDG
Near Webster, New York 14580
Andres V
Job Details: 05/11/2026
Called phone number to ask if I could be there a few minutes early they said ok. I arrived to address knocked and rang doorbell no one answered. Called phone number got a txt back that mainatence was busy and needed to reschedule.; schdld next appmnt for 5/13 WED !
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GFE28GYNKFS
Near Spencerport, New York 14559
Zach L
Job Details: 05/11/2026
"Unit buzzing intermittently. Unable to replicate issue, customer has video of noise. Noise appears and disappears when weight is shifted, likely condenser fan. Found no issues or blockage in condenser fan. Unit off level. Attempted to adjust levelling legs, plastic feet spinning freely on levelling screws. Unable to adjust level. Contacted techline. Unit unrepairable due to inability to level, Case#22807418"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW10
Near Spencerport, New York 14559
Zach L
Job Details: 05/11/2026
"Unit not cooling due to incorrect voltage supply. When plugged in to different outlet, unit works properly. Advised customer contact electrician."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Victor, New York 14564
Jeremy
Job Details: 05/11/2026
"Motor buzzes and doesn't run. Replaced faulty capacitor, tested good.; used 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM06
Near Canandaigua, New York 14424
Jeremy
Job Details: 05/11/2026
Unit intermittently stops cooling and frozen food thaws out. Ordering control board.; ordrng 1 W11524469 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hamlin, New York 14464
Zach L
Job Details: 05/11/2026
"Drain pump impeller disconnected from motor, unable to move water. Replaced drain pump and tested, unit working properly."
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRM
Near Canandaigua, New York 14424
Jeremy
Job Details: 05/11/2026
"Replaced damper for excessive noise, checked good."
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Rochester, New York 14612
Zach L
Job Details: 05/11/2026
"Door switch intermittently making bad connection, causing failure to start cycle. Needs new door switch.; ordrng 1 WP3406107 (Door switch)"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP670SYV8FS
Near West Henrietta, New York 14586
Ben H
Job Details: 05/11/2026
Customer complaint is unit is dead. Found proper voltage going into the dishwasher but the control board does not respond. Ordered new control board; ordrng 1 WD21X36560 (Control)
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GYE22GMNDES
Near Rochester, New York 14616
Zach L
Job Details: 05/11/2026
"Leak in sealed system. Repaired leak and vacuumed to 500 microns. Recharged with R134a. Tested, temps and pressures checked good. Unit working properly.; dspstn on spec-tagged invntry: 1 WR87X30876 GE PROCESS TUBE 1 WR97X31246 COUPLER , 1 WR97X31409 COUPLER , 3 WR97X32111 COUPLER , and 1 WR97X33925 5MM X 4MM LOKRING"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Churchville, New York 14428
Dave F
Job Details: 05/11/2026
"Unit making an extremely loud grinding noise. I inspected the cam, and found a few broken teeth on the ground. Replaced the cam and tested with a drain and spin. Didn't hear noise anymore. Unit working properly. ; used 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFGS3530RB0
Near Panorama, New York 14625
Andres V
Job Details: 05/11/2026
The glides for the warming drawer fell off causing it to not go into place. Put glides back on the drawer and put drawer back in. Warming drawer is working properly.
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTSS3
Near Pittsford, New York 14534
Trevor
Job Details: 05/11/2026
Completed wash pump installation. Dishwasher is now sounding normal during the wash cycle. Adjusted the labor charge for the part price overpayment. ; dspstn on spec-tagged invntry: 1 WPW10757217 MOTOR-PUMP
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW11
Near Rochester, New York 14613
Zach L
Job Details: 05/08/2026
Temp setting still set to least cold from activating service mode during last cusit. Unit cooling properly.
We serviced a
SUB ZERO REFRIGERATOR
Model 550
Near Honeoye Falls, New York 14472
Jeremy
Job Details: 05/08/2026
"Refrigerator section not cooling, lights out, compressor not starting and evaporator fan not running. Light switch does not close. Thermostat tests open.; ordrng 1 4200170 (Fan Motor) and 1 4201260 (Thermostat) and 1 7014646 (Light switch) and 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW3
Near Rochester, New York 14606
Trevor
Job Details: 05/08/2026
Rechecked unit and found that door switch and harness is ok. Spoke to tech line and found that the motor is getting 120 V when started but isn't energizing. The motor needs to be replaced. Tech ref#23467427. ; ordrng 1 279827 (Motor)
We serviced a
MAYTAG REFRIGERATOR
Model MRTX5119SW00
Near Churchville, New York 14428
Ben H
Job Details: 05/08/2026
Customer complaint is a loud intermittent noise. Tested unit thoroughly and was unable to replicate any noises. Unit is operating properly. Customer is to use and monitor and try and get a video if the noise comes back
We serviced a
WHIRLPOOL WASHER
Model MTW4205SW0
Near Churchville, New York 14428
Ben H
Job Details: 05/08/2026
Customer complaint is water is leaking underneath the unit. Tested unit and found leak coming from drain hose extension. Drain hose extension was added to the unit at installation and is not a part of the unit itself. Instructed customer to replace extension
We serviced a
MAYTAG RANGE
Model MFGS6030RZ0
Near Irondequoit, New York 14609
Zach L
Job Details: 05/08/2026
Unit intermittently failing to detect lit flame. Needs new DSI board and spark ignitor.; ordrng 1 W10898291 (DSI board) and 1 W11524031 (Spark ignitor)
We serviced a
GENERAL ELECTRIC WASHER
Model GTW485ASW0WB
Near North Chili, New York 14514
Ben H
Job Details: 05/08/2026
Customer complaint is the unit doesn't drain. Tested unit and found 120 volts going down to the drain pump with no response. Unit needs new drain pump; ordrng 1 WH23X28418 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF315FDHZ08
Near Rochester, New York 14624
Ben H
Job Details: 05/08/2026
Customer complaint is no water dispenses. Tested unit and can hear the valve get energized but it does not open. Allowing the water to flow through. Unit will need new valve; ordrng 1 W11645245 (Valve)
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rochester, New York 14606
Trevor
Job Details: 05/08/2026
Customer ran a normal cycle with clothes during visit. Washer didn't behave abnormally and made the usual noises. He was still concerned about the banging noise made when the water shut off. He had Installed the noise suppression valve on his pipes and that seemed to make it better. Advise customer that the noise might not be completely eliminated but there is nothing that we can do to prevent it. I also level the unit as it was not level side to side.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Victor, New York 14564
Jeremy
Job Details: 05/08/2026
Replaced LEDs with upgraded kit. Tested good.; dspstn on spec-tagged invntry: 1 W11683244 MODULE KIT
We serviced a
GENERAL ELECTRIC WASHER-DRYER COM
Model GUD24ESSM1WW
Near Canandaigua, New York 14424
Jeremy
Job Details: 05/08/2026
Replaced lid lock and strike. Still won't lock. Needs top cover and lid.; ordrng 1 WH49X27330 (Top cover)
We serviced a
JENN AIR RANGE
Model JES1450DB0
Near Macedon, New York 14502
Jeremy
Job Details: 05/08/2026
Replaced door hinges. Unit displays F9EO for miswire. Inspected all wiring and called techline Case # 23472181. After troubleshooting with techline it was suggested to replace the main control.; ordrng 1 W11297273 (Control)
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GNE27JYMFFS
Near Fairport, New York 14450
Jeremy
Job Details: 05/08/2026
Customer stated door is now opening and closing correctly. No further service needed.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Fairport, New York 14450
Jeremy
Job Details: 05/08/2026
"Faulty suspension and basket is loose. Unable to remove washplate, will need to be broken to remove. Need gearcase, hub, cam, washplate, basket and suspension.; rqstng P&A on 1 W10752283 (Washplate) and 1 W10752719 (Basket) and 1 W11454734 (Gearcase) and 1 W10396887 (Hub) and 1 W10721967 (Cam)"
We serviced a
GENERAL ELECTRIC DRYER
Model GTD48GASWWB
Near Rochester, New York 14619
Andres V
Job Details: 05/08/2026
Replaced the motor and blower assembly. Tested unit with towels in it for some weight compensation. We did not hear any squeaking sound.
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GNE27JYMYFFS
Near Webster, New York 14580
Andres V
Job Details: 05/08/2026
Raised left door to align mullion with center piece when closing. Raised right side door as well to align both.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Webster, New York 14580
Andres V
Job Details: 05/08/2026
"Used clear to look inside unit found water shooting towards the inner door from the manifold assembly. I took off assembly and reinstalled it so its fully sealed. Tested it again, unit is working properly"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ4
Near Webster, New York 14580
Andres V
Job Details: 05/08/2026
Explained to Cusotmer smells will come from whatever is put into the dishwasher. Reccomended using affresh pods to help with smell
We serviced a
WHIRLPOOL OVEN
Model WOD52ES4MZ
Near Webster, New York 14580
Andres V
Job Details: 05/08/2026
Customer had a power outage causing the UI to go out. We verified power to unit. Called techline they suggested replacing UI; ordrng 1 W11760818 (Ui)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Webster, New York 14580
Andres V
Job Details: 05/08/2026
Found clogged vent. Took off the vent cleaned it out and verified air blowing outside.
We serviced a
GENERAL ELECTRIC RANGE
Model CGS700P4M6W2
Near Rochester, New York 14609
Andres V
Job Details: 05/08/2026
"Replaced the blower fan. Tested it out, unit is working properly"
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GSS25IGNRHWW
Near Irondequoit, New York 14609
Zach L
Job Details: 05/08/2026
"Ice maker not plugged in all the way, no power. Plugged in ice maker, arms stuck in ice causing motor to grind. Replaced ice maker due to grinding motor. Tested, working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Rochester, New York 14617
Zach L
Job Details: 05/08/2026
Customer's clothing spotty after wash. Found fabric softener dispenser not ; ordrng 1 W11621180 (Control) and 1 W11621181 (Inlet valve assy)
We serviced a
MAYTAG DRYER
Model MGD7205RW0
Near Brockport, New York 14420
Trevor
Job Details: 05/08/2026
Found loose connection to cut out thermostat. Secured loose connector and no dryer is heating up normally.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Rochester, New York 14620
Ben H
Job Details: 05/08/2026
Customer complaint is unit goes straight from sense to done. Found f7e1 error code for tachometer signal missing. Tested unit and tachometer was not reading basket speed. Replaced shift actuator and tested unit for proper operation; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Rochester, New York 14626
Trevor
Job Details: 05/08/2026
No water dispensing from the fridge after customer change filter. Check for water coming into fridge from supply line and there is none. Check basement and found that the water line is a leakproof shut off line. Reset the water line and now what is dispensing from the fridge. Advise customer to replace the water line with a regular water line to fridge. Customer as of d&g warranty.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ14
Near Rochester, New York 14612
Zach L
Job Details: 05/08/2026
"Ice maker unable to detect home position. Replaced ice maker and tested, working properly."
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GNE27JYMXFFS
Near Hilton, New York 14468
Zach L
Job Details: 05/08/2026
"Freezer door not closing properly, creating gap in right side and building up frost in freezer. Needs new door rails.; ordrng 2 WR72X24815 (Freezer door rails)s"
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Hilton, New York 14468
Zach L
Job Details: 05/08/2026
"Lid lock unable to actuate, will not lock. Replaced lid lock and tested. During testing, drain pump failed to drain. Impeller separated from motor, needs new drain pump.; rqstng P&A on 1 W11399437 (Drain pump), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Irondequoit, New York 14609
Trevor
Job Details: 05/08/2026
Checked unit and found it leaking from a hole in the drain hose. Customer says he will replace the hose. No other problems found with the washer.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ
Near Rochester, New York 14609
Trevor
Job Details: 05/08/2026
Washer motor is not running. Remove motor and cleared debris and glass from impeller blade. Reassemble and tested okay. Dishwasher is now washing Normally.
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTSS3
Near Pittsford, New York 14534
Trevor
Job Details: 05/08/2026
The part for repair isn't in parts bag. Rescheduling call for Monday afternoon.; schdld next appmnt for 5/11 MON PM
We serviced a
WHIRLPOOL FREEZER
Model WRB322DMHV06
Near Rochester, New York 14610
Ben H
Job Details: 05/08/2026
Customer complaint was the door handle was very loose and she was unable to remove the freezer drawers. I tightened the handle up and instructed customer how to properly take out the drawers and corrected the leveling of the unit
We serviced a
WHIRLPOOL OVEN
Model WFG535S0LS5
Near Rochester, New York 14623
Ben H
Job Details: 05/08/2026
Customer complaint was oven does not heat up. Check bake and broil settings and neither one spark for ignition. Power is coming into the DSi board but none comes out on a cycle. Replaced DSi board and tested for proper operation
We serviced a
GENERAL ELECTRIC WASHER
Model GUD24GSSM1WW
Near Caledonia, New York 14423
Ben H
Job Details: 05/08/2026
Replace control board due to faulty pressure sensor and tested unit for proper operation
We serviced a
SUB ZERO FREEZER
Model 700TFI2V
Near Rochester, New York 14607
Jeremy
Job Details: 05/07/2026
"Temps check good, condenser clogged with lint. Cleaned condenser."
We serviced a
GENERAL ELECTRIC RANGE
Model JKD3000SN4SS
Near Pittsford, New York 14534
Trevor
Job Details: 05/07/2026
Tech assist complete
We serviced a
SUB ZERO REFRIGERATOR
Model 700TR3
Near Rochester, New York 14607
Jeremy
Job Details: 05/07/2026
Temps in unit check good. Condenser clogged with lint. Cleaned condenser.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ11
Near Pittsford, New York 14534
Trevor
Job Details: 05/07/2026
Microwave isn't powering on. Checked and found there was no power at outlet. Advise customer to check for a tripped breaker. Customer reset the breaker and the microwave powered up and heating normally. I advise customer to have breaker replaced as it wasn't tripped but not supplying power. Also advise customer that the service call is billable.
We serviced a
GE DISHWASHER
Model GDT226SGL1WW
Near Rochester, New York 14621
Andres V
Job Details: 05/07/2026
Found spray arm cracked horizontally causing original leak. Cusotmer stated that someone came out and took off bottom inner door seal. Seal is part of the inner door and will all have to be replaced. Leasing office needs to talk to management to see if they want to go ahead with repair.; rqstng P&A on 1 WD22X24672 (Lower spray arm) and 1 WD31X24740 (Inner door)
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS
Near Rochester, New York 14613
Andres V
Job Details: 05/07/2026
Unit is infested with roaches. I explained and showed Cusotmer the roaches and that they will need to be killed and cleaned up before we do any repairs.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM6
Near Rochester, New York 14626
Andres V
Job Details: 05/07/2026
Checked power output to pump from the ACU did find 120v. Gave customer a quote for sump & pump she wants to invest in a new unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Rochester, New York 14624
DeVaughn C
Job Details: 05/07/2026
"Customer reports unit leaks intermittently, leaving water in the front middle of unit. No error codes stored. Ran diagnostic test, unable to recreate issue at this time. Spray arm and door seal pass visual inspection. Unit functioning as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Webster, New York 14580
DeVaughn C
Job Details: 05/07/2026
Drain pump running continuously when connected to power. Replaced control board then ran test cycle. Unit completed diagnostic cycle with no issues. Repair successful. ; used 1 W11607637 (CNTRL- ELEC) from stock
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Irondequoit, New York 14609
DeVaughn C
Job Details: 05/07/2026
Unit making excessive noise during use. Discovered a screw between drum and cabinet causing a knocking noise during drum rotation. Removed screw then tested. Repair successful.
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Rochester, New York 14609
DeVaughn C
Job Details: 05/07/2026
"Unit full of water with error codes stored displayed upon arrival. F9E1 error code present. Unable to test in diagnostics. 120v at board going to pump, not power at pump. Replaced harness then tested. Repair successful. ; used 1 W11643701 (HARNS- WIRE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Penfield, New York 14526
Jeremy
Job Details: 05/07/2026
Water dripping from dispenser and upper LEDs out.; rqstng P&A on 1 W11495416 (Valve) and 1 W11484840 (LED harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM01
Near Penfield, New York 14526
Trevor
Job Details: 05/07/2026
Installed new ice maker and tested. Ice maker harvested normally but did not fill with water. Check water supply coming to fridge and found it insufficient with water just trickling out of hose. Advise customer to replace the piercing line water valve in the basement.
We serviced a
GENERAL ELECTRIC OVEN
Model CTS70DP2N4S1
Near Rochester, New York 14607
Trevor
Job Details: 05/07/2026
Installed new control panel. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF5333PZ03
Near Rochester, New York 14624
Trevor
Job Details: 05/07/2026
Customer says the noise coming from the evap fan is very loud still. Ordering new fan motor.; ordrng 1 W11750337 (Evap fan motor)
We serviced a
AMANA REFRIGERATOR
Model ARB9059CS
Near Pittsford, New York 14534
Ben H
Job Details: 05/07/2026
Customer's complaint is the fridge does not cool. I checked in the back and the compressor was not running. Removed the start relay and it was broken internally. Ordered new start relay; ordrng 1 W10613606 (Start relay)
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDT670SYV6FS
Near Pittsford, New York 14534
Ben H
Job Details: 05/07/2026
Replaced diverter disc and test of unit for proper operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Irondequoit, New York 14622
DeVaughn C
Job Details: 05/07/2026
"Customer reports unit will not work. No error codes stored. Unit shut off mid diagnostic cycle, with no power going to control board. Discovered failed connection at terminal block. Repaired connection then tested. Repair successful."
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Rochester, New York 14615
Andres V
Job Details: 05/07/2026
Replaced the terminal block and power cord. Tested all the burners and both ovens on a bake cycle. Unit is working properly
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Rochester, New York 14612
Andres V
Job Details: 05/07/2026
"Heard noise coming from rollers when in use. I inspected the rollers and shaft, when I spin them by hand they jump around. ; ordrng 1 WPW10359270 (Left side roller shaft) and 1 WPW10359269 (Right side roller shaft) and 1 349241T (Roller supporters)"
We serviced a
WHIRLPOOL WASHER
Model WFW5720RR0
Near Rochester, New York 14617
DeVaughn C
Job Details: 05/07/2026
Unit will not turn on or respond to functions. 120v at outlet. Control board has failed and should be replaced. ; ordrng 1 W11747036 (Control Board) and 1 W11748897 (Console)
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GTS22KGNDRWW
Near Rochester, New York 14617
Andres V
Job Details: 05/07/2026
Checked temp in fresh food section and the freezer temps were writhing spec. Showed Cusotmer how the freezer adjustment can affect fresh food section. Unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Fairport, New York 14450
Jeremy
Job Details: 05/07/2026
Icemaker is slow to cycle and not calling for water. Ordering icemaker under Appliance Tec warranty ; ordrng 1 WPW10300024 (Icemaker)
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model PGE29BYTEFS
Near Fairport, New York 14450
Jeremy
Job Details: 05/07/2026
"Replaced glides, drawer still sticking and rattling. Door bin hitting filter door when removing and customer is having difficulty with it.; ordrng 1 WR02X31776 (Crossbar) and 1 WR02X42066 (Left pinion) and 1 WR02X42065 (Right pinion) and 1 WR13X44905 (Valve cover) and 1 WR71X44187 (Door bin)"
We serviced a
GENERAL ELECTRIC RANGE
Model PGB965YPFS
Near Fairport, New York 14450
Jeremy
Job Details: 05/07/2026
"Concerned that valve stems are not centered in holes on fascia. Removed cooktop to show customer that valves and manifold are fixed and position can not be adjusted. Customer also concerned that upper oven door isn't perfectly vertical. Verified that door is closing against gasket. Checked burners, unit operating as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Pittsford, New York 14534
Jeremy
Job Details: 05/07/2026
Unit continuously running drain pump with no water in tub. Verified fill valve is not leaking and pressure tube is clear of obstructions. Replaced control board in accordance with service pointer W11766193. Unit now will not power up with drain pump plugged in.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Webster, New York 14580
Andres V
Job Details: 05/07/2026
Replaced the ice maker and ice maker fan. Unit turned back on and is working properly. Customer is to monitor.