Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 1503 customer reviews

Evan E.

Evan E.

DISHWASHER JENN AIR JDB9600CWS93 Cusomter stated unit was displaying e15 code and could not select cycle or function. Upon inspection discovered that float switch was stuck causing unit not to fill. Removed lower panel. Freed switch and tested unit. Unit began to fill as it should. Ran test cycle. Unit tested good

Near N Landing Rd, Rochester, NY 14625
Evan E.

Evan E.

RANGE KENMORE 790.774698 Customer stated that unit was not lighting but could smell gas. Upon inspection discovered that ignitor was failing to glow bright enough to lite Burner bar. Replaced ignitor and ran test cycle. Unit tested good

Near Glen Rd, Rochester, NY 14610
Evan E.

Evan E.

DRYER WHIRLPOOL WED7500GW0 Replacing control board due to unit failing to accept commands or send power to motor or heater. Replaced control. Ran test cycle. Unit now functioning as it should

Near Williamsburg Dr, Fairport, NY 14450
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE104ESS3 Repacking control due to unit not filling or draining correctly. Replaced control and ran test cycle. Unit completed cycle as it should. Unit tested good

Near Basket Rd, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 SR7726445824 called tech line to document ice and temperature issue. 0 degrees in ice room 29 in fresh food and -1 in the freezer. All functions testing good in diagnostics. Ordering and replacing the UI per tech line. ; ordrng 1 W11330971 (UI)

Near Canal Woods, Rochester, NY 14626
David L.

David L.

REFRIGERATOR MAYTAG MFS2558BEM9 Replaced drier and evaporator due to a low side leak. Unit began cooking after install

Near Windsor Rd, Rochester, NY 14612
David L.

David L.

DISHWASHER FRIGIDAIRE FFBD2412SB0A Bottom door seal is warped causing a leak. Ordering door seal ; ordrng 1 5304500204 (gasket)

Near Coccia Cres, Gates, NY 14606
Shaiman C.

Shaiman C.

DRYER AMANA NGD4500VQ2 "Customer reports unit is not heating. No power was going to ignitor. Inspected thermal fuse, & no power was going across thermal fuse & no continuity. Replaced thermal fuse. Unit testing good. ; used 1 WP3390719 (FUSE-THERMAL) from stock"

Near Willowbend Rd, Rochester, NY 14618
Steve M.

Steve M.

WASHER KENMORE 110.226421 Found the coupler is broken and transmission is seized. Customer is going to replace. ; dspstn on spec-tagged invntry: 1 285753A COUPLING and 1 WP3949238 SWITCH-LID

Near Gillette St, Rochester, NY 14619
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 Found the condenser was vibrating causing noise while compressor is on. Adjusted legs and padded the condenser with foam to stop vibrations. The noise is gone.

Near Pond Valley Cir, Penfield, NY 14526
Steve M.

Steve M.

REFRIGERATOR AMANA ASI2575FRW00 Replaced user interface for unresponsive user interface. The refrigerator tests good

Near Ridge Rd, Ontario, NY 14519
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Right hand door switch failed . Replaced door switch . Lights are now working as expected. Checked door gaskets .doors are sealing . Gave tips on best closure habits . Unit tested good .

Near Gorham St, Canandaigua, NY 14424
Steve M.

Steve M.

WASHER MAYTAG MHW6000XW2 Found motor control causing unit to not spin or unlock door. Ordering MCU; ordrng 1 WPW10374126 (cntrl-elec MCU )

Near Winton Rd N, Rochester, NY 14609
Dave F.

Dave F.

WASHER WHIRLPOOL WTW5000DW2 Unit shaking a lot during spin cycle . Made sure unit was level and that the legs were adjusted so it did not move as much . Calibrated unit and tested in auto diagnostics. Tested good . Unit had no error codes . Ran heavy towels got them wet and then ran drain and spin . Unit is working as expected.. gave tips for best wash cycles.

Near NY-14, Lyons, NY 14489
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KFIV29PCMS02 Off test 4 step 1 LS=20 HS = 20Test4 step 3 LS -30 HS =110Step 4 LS=-10 HS =100Step 5 LS=-20 HS=110Sr#7726450577On arrival the freezer was 45 degrees and set to -5. The fresh food section was 42 and set to 33. Inspected every exposed piece of copper for refrigerant leak since there is now a dye drier on it since first repair. Could not find leak anywhere. Call manufacturer tech line and found the unit unrepairable due to internal leak. Customer is going to contact customer service.

Near Webster Rd, Webster, NY 14580
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW1 Checked for error codes. Found F8E1 long fill error code. Ran auto diagnostic and observed long fill time. Manually checked hot and cold water valves in manual diagnostic. Tested good. Checked water valves and water supply and screens for debris. No debris. Unit needs new water valve due to bad thermistor and ACU. Ordering water valve assembly W11127357 and ACU W11116592; ordrng 1 W11127357 (housing)

Near Park St, Phelps, NY 14532
Dave F.

Dave F.

WASHER WHIRLPOOL WFW8740DW1 Attempted to remove unit from location in closet in corner of bathroom. Dryer is attached to washer so units cannot be moved individually. Closet must have been built around units when installed.no access point in rear to unplug utility or undo stack brackets. Customer will have to have units removed in order for them to be serviced. We could not make more effort to remove without causing damage to property. ; schdld next appmnt for 11/27 WED !

Near Cress Rd, Phelps, NY 14532
Steve M.

Steve M.

DISHWASHER AMANA ADB1300AFW0 "Found spray arms are not spinning causing poor wash. Heater works as expected. Ordering sump motor , spray arms and feed tube for not washing. Soap dispenser is also not opening or using rinse agent that is in it. Ordering dispenser and control . Put affresh in unit to clean the mold. Customer is also going to clean with bleach before repair. ; rqstng P&A on 1 W10317197 (spray arm) and 1 W10817282 (cntrl-elec) and 1 W10847562 (pump&motor) and 1 W11244157 (TUBE) and 1 WPW10319027 (spray arm) and 1 WPW10428214 (dispenser), dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN , used 1 DW AFFRESH (DW AFFRESH) from stock"

Near Ridge Rd, Ontario, NY 14519
Steve M.

Steve M.

MICROWAVE WHIRLPOOL WMH53520CS5 The unit needs door switches for light not turning on and not running. Found the unit also needs a humidity sensor for F4E4 humidity sensor error causing no operation when sensor cooking. ; rqstng P&A on 1 W10833858 (sensor) and 1 W11244490 (INTERLOCK)

Near Maryview Dr, Webster, NY 14580
Dave F.

Dave F.

WASHER MAYTAG MVWB300WQ1 Washer not draining . Found a cloth in the bottom of the tub blocking the drain pump . Removed cloth . Unit bearing is going bad . Customer will look into a new unit .

Near Sheldon Rd, Palmyra, NY 14522
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Found freezer light is shorted causing no light in freezer and flickering lights in FF section. ; rqstng P&A on 1 W11205083 (MODULE)

Near Crowne Pointe Dr, Penfield, NY 14526
Dave F.

Dave F.

OVEN WHIRLPOOL WFG525S0HW1 Oven not igniting . Replaced ignitor found unit is still not lighting . Ordering wire harness WPW10701462 and dsi board W11162730; ordrng 1 W11162730 (module-spk) and 1 WPW10701462 (harns-wire)

Near Hammond Rd, Palmyra, NY 14522
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Replaced evaporator and drier due to poor cooling. Unit tested good after install

Near Yorkshire Rd, Irondequoit, NY 14609
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KFIS20XVBL1 Unit not running . Found the main control board in the back is not functioning. Ordering new board WPW10310240 ; ordrng 1 WPW10310240 (cntrl-elec)

Near Amann Rd, Honeoye Falls, NY 14472
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WGD5620HW0 Clip in the console was broken causing the console become misaligned with the front panel of the unit. Replaced console. Repair successful.

Near Lancer Pl, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL MFC2062FEZ 34 degrees in FF section and set to 47 degrees. 2 degrees in freezer. Set to 0. Found a wire to the FF thermistor fell out of connector. Fastened the connection and the customer is going to monitor over next three days.

Near Tree Brook Dr, Rochester, NY 14625
David L.

David L.

RANGE FRIGIDAIRE RGB745BEH1WH "Unit is cooking poorly due to a weak ignitor ordering ignitor ; ordrng 1 WB13K21 (ignitor,oven)"

Near Akron St, Rochester, NY 14609
Shaiman C.

Shaiman C.

DRYER AMANA NED4655EW "Replaced timer, unit still wouldn’t heat. Tested for 240V at the receptacle; only got 120v. Suggested customer to have an electrician diagnose the electrical issue in the home. Unit testing good."

Near Delamaine Dr, Rochester, NY 14621
David L.

David L.

DISHWASHER WHIRLPOOL KUDS35FXSS9 Unit is leaking due to upper rack adjuster breaking causing poor closure. Changed adjuster. Unit is building suds when empty. Cleaned suds out of the unit ran until clear water ; dspstn on spec-tagged invntry: 1 W10712394 ADJUSTER C RAIL-GREY

Near Golfside Pkwy, Rochester, NY 14610
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT314TFDW01 Unit is not cooling properly due to a failing compressor. Quoted 943.23 for replacement. Customer denied repair and is not interested in repairing the unit

Near Vollmer Pkwy, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC200XW0 Customer concerned about a noise during the spin cycle. No error codes stored. Discovered a clothes pin sitting on top of the tub ring. Removed pin. Unit testing good.

Near Harrier Cir, Rochester, NY 14623
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 Little bit of frost build up on items in freezer. Unit temperatures are set to recommend.checked gaskets . Gaskets are sealing good . Sealed the cabinet. Leveled the unit to make sure the doors were shutting evenly. Tested unit tested good .

Near Sibley Ct, Canandaigua, NY 14424
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW5000DW3 "Called the manufacturer upon arrival. No error codes stored. Everything functions as it should in manual diagnostics. Tech line agent feels there is no issue with the machine. Explained proper loading practice and cycle selection. Customer then reports the machine does not agitate at all, but just fills with water and drains. Started a normal wash cycle on normal setting. Unit started as it should in the sensing cycle; filled with water with some agitation, then was stagnant for 5-10 minutes before resuming. Now suspecting a control issue. Replacing control. SR: 7726451172; ordrng 1 W11116590 (CONTROL)"

Near Smith St, Rochester, NY 14606
Dave F.

Dave F.

REFRIGERATOR MAYTAG MFC2062FEZ02 Complaint of unit making clicking noise. Ran damper. Tested good. Ran compressor.Tested good. Observed ice maker arm in an on position calling for ice which causes ice maker to cycle. Customer does not have water to fridge and does not use icemaker. The sound of the ice maker unit operating without ice could be the noise. Removed ice maker at customer request. Unit tested good .

Near Aldwick Rise, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Water leaking from john guess fitting on the top left of the door . Reseated john guess fitting . Tested unit . Unit is no longer leaking .; dspstn on spec-tagged invntry: 1 W11043013 VALVE

Near Callingham Rd, Pittsford, NY 14534
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTM354DSS4 Lower spray arm is full of debris and not moving as it should . Tried cleaning debris out of arm . Did not help . Upper and back wall sprayers are working as expected. Ordering and sending lower spray Arm to customer W10884490; ordrng 1 W10884490 (arm-spray (DIRECT SHIP) )

Near Latting Rd, Shortsville, NY 14548
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF954CIHV00 Called techline SR 7726460661 . Unit uses copper pipe pressure regulator will not work . Customer will have a plumber install pex pipe and regulator left part with customer.

Near DePaul Dr, East Rochester, NY 14445
Dave F.

Dave F.

DRYER GE GTD42GAFJ2WW Blower is full of lint . Removed lint from blower . Found the lint trap is torn . Customer needs new trap ordering part and sending to customer WE03X23881; ordrng 1 WE03X23881 (dryer lint filter)

Near West Ave, East Rochester, NY 14445
Evan E.

Evan E.

DRYER GE DDG7100NALWH Cannot service unit due to age. Parts are no longer available No S/C Fee

Near Portland Ave, Rochester, NY 14617
Evan E.

Evan E.

REFRIGERATOR GE GSS25QGSCWW Customer stated that unit was not dispensing or making ice. Upon inspection discovered that ice maker fill line was frozen. Unthawed line and cycles ice maker. Unit filled and watched ice maker due harvest cycle. Customer to monitor and report back if unit is producing ice. If not order ice maker WR30X10093

Near Audubon Trail, Rochester, NY 14622
Shaiman C.

Shaiman C.

WASHER MAYTAG MHW6630HC0 Replaced console. Unit testing good.

Near Summer Pond Way, Rochester, NY 14624
Steve M.

Steve M.

DRYER AMANA NED4655EW1 Repaired wire that was damaged during thermal event. The dryer needs a dryer cord that was damaged during thermal event. Going to office to get cord and returning today. ; saved tckt

Near Osprey Dr, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KFXS25RYMS4 Customer complained of freezing in Ff section. Found ice maker had frozen fill tube and not producing ice. The unit was over cooling due to no ice. Customer to monitor Ofer next couple days.

Near Clover St, Pittsford, NY 14534
Steve M.

Steve M.

DRYER MAYTAG MEDC465HW0 Ordering start relay for dryer not staying on when start button pushed. ; schdld next appmnt for 11/23 SAT !

Near Riverview Dr, Rochester, NY 14623
Steve M.

Steve M.

OVEN FRIGIDAIRE FFGF3053LSJ 458 at preheat temps were erratic. The temps never went under 350. The unit is overheating while testing but customer cooked a pork loin and it took twice as long. The unit needs a control and temp probe. ; rqstng P&A on 1 316419141 (overlay) and 1 316490000 (probe) and 1 5304509983 (CONTROL)

Near Tobey Brook, Pittsford, NY 14534
Steve M.

Steve M.

OVEN JENN AIR JGRP430WP01 Unlocked door. Tested door latch and lock in diagnostics. They both tested good. Found that when in diagnostics components did not always turn but after a minute of testing everything started working as expected. Customer is going to monitor.

Near Clover St, Rochester, NY 14610
Steve M.

Steve M.

DRYER MAYTAG MEDB955FW1 Found time on sensor dry is acting erratic on bedding and heavy but works fine on normal. Ordering control and user interface. ; ordrng 1 W10902774 (panel-cntl) and 1 W11365798 (CONTROL)

Near Westfall Rd, Rochester, NY 14618
David L.

David L.

REFRIGERATOR WHIRLPOOL ET1FTKXKQ03 "Unit is leaking from the air returns due to a plugged defrost drain. Removed ice from freezer and cleared restriction from the drain tube; dspstn on spec-tagged invntry: 1 W10822278 TIMER-DEFROST 1 WP4387490 DEFROST TSTAT 50 , and 1 WP4387503 DEFROST TSTAT 60"

Near Red Apple Ln, Rochester, NY 14616
David L.

David L.

DISHWASHER KITCHENAID KDFE104DSS0 Unit is emitting a burning smell due to the heater harness connection heating up on the control documented with tech line7726456740Spoke with trade partner team about issueNo SCode 7726456731Quoted 494.59 for repairCustomer denied repair

Near Kirk Rd S, Rochester, NY 14612
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL KSCS25FSMS01 Found ice door flapper broken causing warm air to enter unit. Stuffed washcloth in chute to keep door closed. Ordering door kit; ordrng 1 8201756 (ice dor kt JUST IN CASE PLASTIC TABS ARE BROKEN) and 1 W10823377 (mechanism delay)

Near Inspiration Point Rd, Webster, NY 14580
David L.

David L.

HOOD VENT WHIRLPOOL n/a Installed switch

Near Biscayne Dr, Rochester, NY 14612
David L.

David L.

RANGE FRIGIDAIRE RGB745BEH1WH Replaced weak bake ignitor due to oven not reaching temperature. Preheated unit to 350. Oven tested good

Near Akron St, Rochester, NY 14609
David L.

David L.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Ice maker had gotten stuck in the fill position and was energizing the water valve constantly. Customer had unplugged the ice maker and shut the water off. Ordering ice maker and valve ; rqstng P&A on 1 W10884390 (icemaker) and 1 WPW10498976 (valve)

Near Efner Dr, Hilton, NY 14468
David L.

David L.

WASHER WHIRLPOOL NA2457 The unit is installed in an alcove built on a cement slab. The water supply is leaking heavily inside the wall. Shut offs for the washer are closed and you can hear water spraying in the wall. Pics attached. Recommended that the customer call a plumber and to shut off the main to the house to minimize further damageUnable to get mod and serial because the units were pulled out right to wall

Near Titus Ave, Irondequoit, NY 14617
David L.

David L.

RANGE WHIRLPOOL KFEG500EBS3 Vent trim ordered was damaged reordering trim ; ordrng 1 W11251351 (trim-vent)

Near Town Pump Cir, Spencerport, NY 14559
David L.

David L.

WASHER WHIRLPOOL WFW85HEFW1 Unit is in drain lockout pump is clear. Checked pressure switch and hose. Reseated connector to pressure switch. Drain pump shut off. Tested unit in diagnostics to verify operation. Unit completed the auto test. Unit testing good customer to monitor

Near St Paul Blvd, Irondequoit, NY 14617
Steve M.

Steve M.

REFRIGERATOR MAYTAG MRT311FFFH00 Caulked liner where it meets the cabinet for frost forming in freezer. Lowered front legs so door closes properly.

Near Spruce Ln, Irondequoit, NY 14622
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDF330PAHB2 Customer stated that dispenser was broken. Upon inspection discovered that front of dispenser had broken off causing door not to shut. Replaced dispenser and tested unit. Unit tested good

Near Fawn Wood Dr, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER JENN AIR JDB9600CWS93 Door was not shutting correctly since repair. Discovered that Lower kick panel was not installed correctly. Reinstalled panel and confirmed function. Unit tested good

Near N Landing Rd, Rochester, NY 14625
Evan E.

Evan E.

MICROWAVE WHIRLPOOL KMHC319ESS4 Replacing transformer due to unit not heating correctly. Transformer was failing to send voltage to magnetron consistently. Replaced magnetron. Ran multiple test cycles. Unit tested good

Near Contant Ln, Williamson, NY 14589
Evan E.

Evan E.

DRYER WHIRLPOOL WED9200SQ0 Using dryer repair kit to replace rollers idler pulley and belt due to unit squealing while running. Replaced all parts. Ran test cycle. Unit tested good

Near Winding Creek Dr, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Complaint of left door not closing. Door not aligned with mullion causing the door to not close properly. Leveled door using legs and adjusted left door hitch to best fit the mullion. Door tested good.

Near Fenwick Ln, Victor, NY 14564
Steve M.

Steve M.

WASHER WHIRLPOOL WFW6620HW0 Replace dispenser and cold water valve for water on floor. Tested good. Left hot water valve with customer.

Near Deer Path, Honeoye Falls, NY 14472
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4855HW1 Customer states the seller is going to replace the washer. No repair necessary.

Near Nanette Dr, Rochester, NY 14626
Steve M.

Steve M.

RANGE WHIRLPOOL WFE320M0ES2 The door makes a crack noise randomly when opening. Ordering inner door liner and hinges again ; ordrng 1 WP9761344 (liner-door) and 1 WPW10299226 (hinge-door) and 1 WPW10299227 (hinge-door)

Near Maria St, Rochester, NY 14621
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED5000DW2 Replaced timer. Repair successful.

Near Ridge Meadows Dr, Spencerport, NY 14559
Shaiman C.

Shaiman C.

DISHWASHER KITCHENAID KDTE254EBL1 Replaced board and control. Unit turned on but still wouldn’t drain. Removed a piece of glass from drain pump that was preventing drain. Unit testing good.

Near Ogden Center Rd, Spencerport, NY 14559
Shaiman C.

Shaiman C.

DISHWASHER KITCHENAID KDPE234GPS0 Replaced motor and control. Unit testing good.

Near Lisa Ann Dr, Rochester, NY 14606
Shaiman C.

Shaiman C.

DISHWASHER KITCHENAID KDTE254EBL1 Replaced board and control. Unit turned on but still wouldn’t drain. Removed a piece of glass from drain pump that was preventing drain. Unit testing good.

Near Ogden Center Rd, Spencerport, NY 14559
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW75HEFW0 "Replaced pressure sensor. Once the machine was reconnected to power, the unit went into drain lockout mode. Suggested customer to leave the unit unplugged for approximately half an hour to 45 minutes in order for the control to reset. If problem persists, control board should be replaced."

Near Genesee St, Rochester, NY 14611
Evan E.

Evan E.

WASHER MAYTAG MVWC565FW1 Customer stated that unit was not spinning correctly. Checked for codes. Unit displaying basket speed fault code and motor fault code. Discovered that capacitor is failing causing issue. Replaced capacitor. Ran diagnostic cycle. Unit tested good ; used 1 W11395618 (CAPACITOR ) from stock

Near Yorkshire Rd, Irondequoit, NY 14609
Evan E.

Evan E.

OVEN GE ZDP364NDP5SS Customer stated that unit is not maintaining temperature inside oven. Took resistance reading on temp sensor. Sensor tested good ran bake cycle. Unit is 30-40 degrees off inside cavity. Suspecting issue with hidden bake element coil. Ordering bake element. Quoted $104.65 for labor ; ordrng 1 WB44K10026 (BAKE ELEMENT )

Near Hollywood Blvd, Webster, NY 14580
Steve M.

Steve M.

DRYER AMANA NED4655EW1 Repaired wire that was damaged during thermal event. The dryer needs a dryer cord that was damaged during thermal event. Going to office to get cord and returning today. ; saved tckt

Near Osprey Dr, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW72HEDW0 "Replaced hose and pressure switch, then ran an auto verification test cycle. No issues present. Repair successful."

Near Philmore Ave, Caledonia, NY 14423
David L.

David L.

REFRIGERATOR AMANA BX21VC Unit is cooling poorly due to a low side leak. Unit is over 20 years old and the customer is not interested in a costly repair. They are going to replace

Near Parr Cir, Irondequoit, NY 14617
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW87HEDW1 Replaced user interface. Repair successful.

Near Monte Carlo Dr, Rochester, NY 14624
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WGD4850HW0 "Customer concerned about dryer not heating. Power is going to igniter, but igniter is not glowing. Igniter should be replaced. ; ordrng 1 279311 (IGNITOR )"

Near Bonnie Brae Ave, Rochester, NY 14618
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL NED4655EW1 Blower wheel must be replaced with motor. Ordering blower wheel. ; ordrng 1 WP694089 (BLOWER WHEEL)

Near Leighton Ave, Rochester, NY 14609
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found very minimal frost build up just on the fan shroud in the freezer. Noise has dissipated over the last few days and is no longer an issue. Put unit in 8 hour fixed defrost mode to midi gate frost build up . Removed ice from fan area.

Near Ohstrom Park, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT316SFDM00 Customer concerned with amp draw display on his RV inverter when the unit was trying to start. Plugged unit into a regular outlet via extension cord. Unit drew 8 amps on start up and dropped to . 8 when running. Unit would not start when plugged into the RC and was only drawing 8 amps at FLA. the problem is with the inverter systemAnd not the refrigerator.

Near Basket Rd, Webster, NY 14580
David L.

David L.

RANGE JENN AIR JDR8895AAS Bake element is open. Replaced bake element and tested

Near Kingsbury Ct, Rochester, NY 14618
Shaiman C.

Shaiman C.

RANGE MAYTAG MGT8655XS03 "Customer concerned about burners not igniting reliably. Adjusted burner caps and all burners lit as expected. However, the spark seemed to be weak for all burners. Replacing spark igniter. ; ordrng 1 74008821 (spark igniter)"

Near Post Ave, Rochester, NY 14619
David L.

David L.

OVEN WHIRLPOOL WFE550S0HZ1 Found unit with power but would not heat. Found the receptacle was loose causing l2 to drop out. Tested 240 from receptacle. Reconnected unit tested good

Near Selborne Chase, Fairport, NY 14450
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WETLV27HW0 Replaced capacitor. Repair successful.

Near Fairwood Dr, Rochester, NY 14623
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDT720PADM3 Replaced friction sleeves. Repair successful.

Near Caboose Cir, North Chili, NY 14514
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5800BW0 Customer stated unit was not latching or starting cycle. Upon inspection discovered error code for lid latch error. Tested lock in manual test mode. Unit would not latch. Replaced latch and ran test cycle. Unit completed cycle as it should. Unit tested good ; used 1 W10404050 (SWITCH-LID) from stock

Near Maryview Dr, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTM354DSS4 "Replacing control , wiring harness and user interface due to connector on control having thermal event causing control not to function. Replaced control. Replaced harness, replaced UI. Ran test cycle unit tested good"

Near Lake Rd, Ontario, NY 14519
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WETLV27HW0 "Customer states the unit displays that the lid is locked, but the latch is not functioning mechanically. Lid lock does not function in manual diagnostics. Replacing latch. ; ordrng 1 W11176112 (LID LOCK)"

Near Fairwood Dr, Rochester, NY 14623
Shaiman C.

Shaiman C.

RANGE FRIGIDAIRE FGGF3054MWE Right front burner would not ignite and left rear flame was excessively high. Cleaned burner heads which reduced flame height. Toxic build up is forming around all the igniters causing intermittent/no spark. Replacing all igniters & screws. Customer is ordering parts.

Near Calkins Rd, Rochester, NY 14623
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF535SWHV01 Removed old door. Removed bracket and gasket from old door and put on new door. Installed new door. . Door is sealing good .

Near Hidden Ridge Trail, Honeoye Falls, NY 14472
Dave F.

Dave F.

WASHER WHIRLPOOL WFW6620HC0 Removed and replaced UI. Ran diagnostic. Tested good.

Near Langpap Rd, Honeoye Falls, NY 14472
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 Did not have correct gasket upon arrival to home. Part # on box is correct but gasket is different from original. Ordering gasket; ordrng 1 WRT518SZFW00 (GASKET )

Near Lake Rd, Ontario, NY 14519
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 Unit is now making ice and has water to unit . There was ice dripping from ice maker . Customer will monitor. If problem persists order W10884390 icemaker

Near Hillcrest Dr, Victor, NY 14564
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF507ESS01 Replaced LED lights that were out . Unit tested good .

Near Ashwood Ln, Victor, NY 14564
Dave F.

Dave F.

REFRIGERATOR MAYTAG M1TXEGMYW00 Unit is colder in the fresh food section that it needs to be. Customer may be hearing fan come on and off in the unit due to bad thermostat. thermostat WPW10584888 . Customer will decide on repair .

Near Drumlin Dr, Macedon, NY 14502
Dave F.

Dave F.

RANGE KITCHENAID KSGG700ESS Replaced inner glass due to being broken.tested unit.tested good.

Near Morrow Hill Rd, Canandaigua, NY 14424
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS526SIAE00 Replaced pads on water and ice dispensers due to water staying on. Tested good.

Near MacIntyre Rd, Caledonia, NY 14423
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Water dispenser dripping from after it was used .reseated john guess fittings on the door and behind the user interface. Customer have reverse osmosis water . Water was very slow coming from dispenser. Customer was using refrigerator filter as well . Removed filter and used bypass . Water pressure is better and unit is no long dripping .

Near McCorkindale Rd, Caledonia, NY 14423
Dave F.

Dave F.

MICROWAVE WHIRLPOOL WMH53520CS1 Microwave won't turn on. Shows open door error. Ordering W11244490

Near Plank Rd, Lima, NY 14485
Evan E.

Evan E.

MICROWAVE WHIRLPOOL KMHC319ESS4 "Replaced door according to techline. Unit is still experiencing same issue. WillNot heat on certain settings called techline again. Checked voltage at transformer. Transformer is failing to send voltage back to magnetron Ordering replacement transformer SR: 772387997; ordrng 1 W10772112 (TRANSFORMER ), dspstn on spec-tagged invntry: 1 W10818686 MAGNETRON"

Near Contant Ln, Williamson, NY 14589
Evan E.

Evan E.

WASHER WHIRLPOOL WFW97HEXW2 Customer stated unit was flashing f9e1 error code. Upon inspection discovered that drain pump filter was clogged causing issue. Cleared pump filter for customer. Unit tested good

Near Clover Hills Dr, Rochester, NY 14618
Evan E.

Evan E.

DRYER WHIRLPOOL WGD4850HW0 Customer stated that unit was not heating correctly. Used dryer vent test kit to measure airflow. Discovered that vent was too long. Advised customer vent will need to be trimmed in order for unit to function correctly. Unit itself tested good

Near Illinois St, Rochester, NY 14609
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW0 Customer states unit won’t agitate. Wash plate was loose due to worn out splines. Replaced wash plate. Repair successful.

Near Notre Dame Dr, Rochester, NY 14623
Evan E.

Evan E.

DRYER WHIRLPOOL WED9200SQ0 Customer stated that unit is squeaking while in spin. Upon inspection discovered that idler pulley is sticking. Ordering dryer repair kit. ; ordrng 1 4392067 (REPAIR KIT )

Near Winding Creek Dr, Webster, NY 14580
Steve M.

Steve M.

WASHER WHIRLPOOL WFW6620HC0 Customer had load of clothing in washer on arrival. Cancelled load and put into drain and spin. Found the squeaking rattling noise is from the pedestal. Opened pedestal door and the noise stopped immediately.

Near Langpap Rd, Honeoye Falls, NY 14472
Evan E.

Evan E.

COOKTOP JENN AIR JGC8536ADB Ordered replacement knobs for cooktop for customer. Replaced knobs

Near Ontario, NY 14519
Evan E.

Evan E.

REFRIGERATOR KITCHENAID KRFF300ESS00 Customer is experiencing issue with door closing due to rail icing up on left side. Door is not able to close fully due to rail not secured to cabinet. Used longer screws for liner rail to keep rail in place. Tested door. Unit tested good. Advised customer to monitor and check for frost build up periodically.

Near Ridge Rd, Williamson, NY 14589
Evan E.

Evan E.

OVEN WHIRLPOOL WGG745S0FS02 Customer stated that boiler pan was popping each time unit was heating. Upon inspection discovered that pan had warped causing issue. Ordering replacement pan ; ordrng 1 WPW10272546 (BROILER PAN )

Near Slocum Rd, Ontario, NY 14519
Evan E.

Evan E.

WASHER WHIRLPOOL MHW5630HW0 Customer stated that unit was producing noise since repair. Upon inspection discovered that concrete counter Weight on bottom of tub was loose this was causing issue. Tightened weight and ran test cycle. Unit tested good

Near Lincoln Rd, Ontario, NY 14519
Evan E.

Evan E.

OVEN WHIRLPOOL WFG525SOHZ1 Customer stating that unit is not lighting broil correctly. Stating that left side of broil burner bar will light but right side will not then gas will shut off. Inspected orifice upon arrival. Ran finger over orifice to confirm orifice was not blocked. Ran test broil. Unit is lighting as it should. Tested broil multiple times. Unit is lighting as it should. Suspecting that orifice May have had some sort of block causing issue. Can not replicate issue while in home ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN

Near Random Knolls Dr, Penfield, NY 14526
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Replacing refrigerator door gasket due to bottom of gasket on original gasket not sealing correctly . Replaced gasket unit tested good

Near Neros Run, Webster, NY 14580
David L.

David L.

RANGE KITCHENAID KSGG700EBS1 Replaced front door panel that was broken

Near Owens Rd, Brockport, NY 14420
David L.

David L.

REFRIGERATOR KITCHENAID KRMF606ESS01 Sr7726422260 frost drain is frozen due to a warped drain pan. Techline recommending replacing the drip tray. Ordering drip tray. Customer slipped on the water that had leaked from the unit. Documented with the safety team at whirlpool per customers request. Whirlpool is going to exchange unit 7726344293

Near Maple Center Rd, Hilton, NY 14468
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED5000DW2 Replaced door switch. Repair successful.

Near Ward St, Rochester, NY 14605
Shaiman C.

Shaiman C.

DISHWASHER AMANA ADB1400AGW1 "Customer states the unit stopped washing dishes. Machine turns on, drains, & fills as it should, but will not spray water to wash dishes. Sump motor needs to be replaced.; ordrng 1 W10888591 (SUMP MOTOR)"

Near Stearns Rd, Churchville, NY 14428
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW8500BC0 Replaced tub bearings. Unit testing good.; dspstn on spec-tagged invntry: 1 W10435302 BEARING

Near Railway Crossing, Webster, NY 14580
David L.

David L.

DISHWASHER GE GDF570SGJ0CC Replaced dead UI unit tested good

Near Augustine St, Rochester, NY 14613
David L.

David L.

OVEN WHIRLPOOL WFE525S0HS0 Replaced damaged door and nameplate

Near Cranbrooke Dr, Irondequoit, NY 14622
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL TAWX700JQ2 "Customer states clothes are coming out wet. Tested fill, drain and spin in normal, gentle, & permanent press. Unit is draining, but the spin cycle seems to be slightly slower than normal. Motor should be replaced. Customer will consider further repair.; rqstng P&A on 1 WP661600 (MOTOR)"

Near Shepard St, Rochester, NY 14620
Dave F.

Dave F.

OVEN WHIRLPOOL WOD51EC7AS04 Unit has F1E1 error code . Tech sheet says replace control . Replaced control with W10842982 Tested unit . Unit tested good .

Near N Avon Rd, Honeoye Falls, NY 14472
Dave F.

Dave F.

WASHER WHIRLPOOL WFW5620HW0 Unit not turning on. Found UI not responding to touch. Power cycled unit. No change. Checked control LED for ACU health.blinking per manufacturer standard. Tested power from ACU to UI and measured 13V DC. Replaced UI.tested in diagnostics.unit tested good.

Near Bridle Path Ln, Farmington, NY 14425
David L.

David L.

WASHER AMANA NTW4516FW3 Rescheduled customer ; schdld next appmnt for 11/20 WED 9 am

Near Marwood Rd, Rochester, NY 14616
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 Unit is not cooling . Could hear the compressor buzzing and not running . Unit needs sealed system work and compressor. Ordering compressor WPW10507886 and drier WPW10143759; ordrng 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)

Near Caledonia Avon Rd, Caledonia, NY 14423
Dave F.

Dave F.

WASHER WHIRLPOOL WTW5000DW1 Washer is not spinning out the clothes . Found the hub was worn out Reason for the hub being worn is that the gearcase splines are also worn out . Unit needs new gearcase W11035751 and hub W10528947 . Customer was unavailable at the time. Labor 134.95. Customer still needs service charge collected ; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase)

Near Pardy Smith Rd, Newark, NY 14513
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRX735SDHW00 Ice maker not cycling . Tested ice maker for power . Unit has power . Replaced ice maker . Cycled ice maker unit filled with water . Unit tested good .; dspstn on spec-tagged invntry: 1 W10882923 ICEMAKER

Near Co Rd 14, Ionia, NY 14475
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Unit has low charge . No frost pattern on evaporator. Ordering compressor W11125124 , evaporator W10858281n, UV drier WPW10143759; ordrng 1 W10858281 (evaporator) and 1 W11125124 (compressor) and 1 WPW10143759 (dryer), dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER"

Near NY-488, Phelps, NY 14532
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Right hand door is scratched. Took photo . Ordering door W11307263 ; ordrng 1 W11223753 (nameplate) and 1 W11307263 (dor-fip)

Near Bailey Rd, Bloomfield, NY 14469
Evan E.

Evan E.

DRYER WHIRLPOOL WED99HEDW0 Customer stated that unit was turning off on its own. Unit was displaying error code f6e1 for UI failing to communicate with user interface. Replaced UI ran test cycle. Unit tested good Approval code : NLAC10098396

Near Kennedy Rd, Webster, NY 14580
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTM704ESS1 Replaced spray arm. Found the diverted chimney tabs would not fasten to spray arm properly. Adjusted and fastened. If problem persists the unit will need the chimney.

Near Timber Brook Ln, Penfield, NY 14526
Steve M.

Steve M.

REFRIGERATOR JENN AIR JFFCC72EFP02 On arrival the ice maker was full of ice. Fan not needed. Left with customer. Replaced spring and water dispenser paddle for sticking when pushed hard. The paddle works as expected.

Near Lynx Ct, Fairport, NY 14450
Steve M.

Steve M.

MW-HOOD COMBO MAYTAG MMV4206FZ2 Replaced lamp holder for light no coming on all the time. Ordering light bulb that was broken during service. ; ordrng 1 8206232A (lamp 40 watt MAIL OUT ONLY. )

Near Waycross Rd, Fairport, NY 14450
David L.

David L.

RANGE WHIRLPOOL WFG550S0HZ0 Replaced ignitor due to intermittent heating issue. Customer toMonitor; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN

Near Larkwood Dr, Rochester, NY 14626
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 Found unit had low charge. Replace dye drier and recharged. ; used 1 WPW10143759 (DRIER-UV DYE) from stock

Near Ferris Hls, Canandaigua, NY 14424
Shaiman C.

Shaiman C.

STACKED LAUNDRY MAYTAG MET3800XW1 "Customer states the unit leaks out the side during use. Tested fill drain agitate and spin with clothes loaded. Did a visual inspection of suspension and tub seal. Could not find any issues. Contacted the manufacturer who stated the only circumstance that could cause a leak from the lid was an over flow event, or not enough clothes. Customer then stated when the event would happen, the machine would not be overflowing, but a light load of clothes. Suggesting customer to ensure the water level and amount of clothes are at a reasonable ratio. No issues present. SR: 7726430121"

Near N Clinton Ave, Rochester, NY 14605
David L.

David L.

RANGE WHIRLPOOL KFEG500EBS3 Part revived was not the part intended. Re ordered trim ; ordrng 1 W11251351 (trim-vent)

Near Town Pump Cir, Spencerport, NY 14559
David L.

David L.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 Replaced door plug that was broken and removed label tag from the back that was tapping the wall.

Near Park Ave, Brockport, NY 14420
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer reports the unit will not turn on, & had an electrician verify 120v to unit. Verified 120v. Attempted to test UI by disconnecting power, unplugging UI, then reconnecting power to ensure functionality of the control board. Test failed, thus suggesting the control board needs to be replaced. WNAOXNAAPL1; ordrng 1 W11116422 (UI) and 1 W11305308 (CONTROL BOARD), dspstn on spec-tagged invntry: 1 WPW10653840 LATCH"

Near Pinecrest Dr, Rochester, NY 14617
David L.

David L.

WASHER AMANA NTW4516FW3 Replaced the machine control due to unit not starting or accepting selections. Calibrated unit after installation. Unit testing good

Near Marwood Rd, Rochester, NY 14616
David L.

David L.

REFRIGERATOR KITCHENAID KRFC704FSS01 Customer is getting a 20 degree temperature swing in the freezer. Freezer is at -2 with the UI reading 11. Ordering UI and freezer thermistor per Techline. Called Techline to documentSr7726434866; ordrng 1 W10858452 (harns-wire) and 1 W11330486 (UI)

Near South Dr, Rochester, NY 14612
Steve M.

Steve M.

DRYER WHIRLPOOL WED9600TA1 Replaced idler pulley and rollers for squeaking and noisy operation with maintenance kit. The dryer tests good.

Near Boxwood Ln, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 Sr#7726435566Found fill tube frozen. Called tech line. Wrapped fill tube heater around tube for better contact. If problem persists preorder fill tube heater assembly. Left preordered part with customer.

Near Chadwick Manor, Fairport, NY 14450
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE104ESS3 Installed new harness but unit is still having issues will not fill or drain. Ordering control and optical sensor ; ordrng 1 W10909703 (CONTROL) and 1 W11084121 (OPTICAL SENSOR )

Near Basket Rd, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL GX5SHDXVY03 Tested ice makers in both refrigerators and they are both making ice. Cycled and tested. They both work as expected. Tightened handle on left refrigerator.

Near S Goodman St, Rochester, NY 14620
Evan E.

Evan E.

WASHER WHIRLPOOL WDT730PAHZ0 Customer stated that unit is stopping mid cycle. Checked for codes. No codes were present. Ran test cycle. Unit filled during test cycle but then shut off. Replaced control. Unit still would not power on. Discovered that unit was only receiving 84 volts unit needs 120 volts to run properly. Advised customer that breaker will need to be changed. Unit itself tested good once flipping breaker back on

Near Plank Rd, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR KENMORE 106.512621 "The drain pan is full of water. No water to machine. Quoted for condenser and defrost board. ; rqstng P&A on 1 4388932 (control,defrost adap) and 1 W10181323 (motor,fan), states that autho needed"

Near Fairfield Dr, Rochester, NY 14620
Steve M.

Steve M.

WASHER WHIRLPOOL WTW8500BC0 Found the wires to motor connection. Were broken. Repaired wires and tested washer. The washer tested good.

Near Railway Crossing, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR GE GNS23GMHBFES "Quoted for water valve due to low water pressure causing fill tube to freeze. ; rqstng P&A on 1 WR57X10032 (valve,water)"

Near East Ave, Rochester, NY 14604
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Wnbhpnbapl1The frost food evaporator was full of frost causing noise from fan. Removed frost. Replaced fan with harness. Caulked liner for gaps. ; used 1 W11033168 (HARNESS) from stock

Near Pathway Ln, Webster, NY 14580
Steve M.

Steve M.

DISHWASHER GE GDT655SSJ2SS Unplugged the user interface and plugged it back in and the dishwasher started and tested good.

Near Copper Woods, Pittsford, NY 14534
Dave F.

Dave F.

WASHER MAYTAG MVWB765FW3 Replaced UI and Control due to non start. Ran diagnostic and recalibrated unit. Unit tested good.

Near Big Tree Rd, Hemlock, NY 14466
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL MFI2269FRZ03 Icemaker is cycling . Unit has water going to it but it is very slow . Checked the water valve closed and opened valve all the way . Tested water at dispenser. Unit water is still slow . Removed filter and installed bypass . Water flow is better . Unit came with possible bad filter . Customer will get another filter . . Lowered freezer temperature down to -2 . Checked ice maker fill tube . Fill tube is not frozen . Unit tested good.

Near Dalton Rd, Lima, NY 14485
Dave F.

Dave F.

DISHWASHER KITCHENAID KDFE104DSS2 F7E1 F. Ran diagnostic to clear error code. Unit tested good. Checked heat element to verify it is hot. Checked voltage from control to heater and measured 116.7 D.C. V. Checked resistance in heater and measured 16.1 Ohms. Reran diagnostic and received no errors. Unit tested good. . Just charged service call

Near Hopper Hills Way, Mendon, NY 14506
Dave F.

Dave F.

RANGE JENN AIR JES9750CAB01 Replaced switches to burners . Burners still not working. Called techline SR 7726434332 . Techline said there are relays in this unit to the burners . Swapped a relay for another burner the burner that was not working. Is working now . Ordering relays WP8566493; ordrng 2 WP8566493 (relay)s

Near Clark Rd, Conesus, NY 14435
Dave F.

Dave F.

DRYER WHIRLPOOL WED92HEFW0 Replaced ripped door seal.. Door sealed good.

Near Pilgrim Pass, Victor, NY 14564
Dave F.

Dave F.

WASHER WHIRLPOOL WTW8500DC0 Replaced gearcase and wash plate due to splines on the gearcase that hold the wash plate in plate are worn out . Calibrated unit . Tested in auto diagnostics. Unit tested good .

Near Walling St, Victor, NY 14564
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Sealed freezer cabinet.shimmed T bracket on freezer door. Heated and reseated gasket.unit sealed good. Adjusted temperatures to 38 for fresh food,. Freezer adjusted to 0."

Near Eastwind Way, Canandaigua, NY 14424
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer stated that unit was not washing properly. Upon inspection discovered that water valve was underneath sink was off. Once tiring valve on unit ran as it should. Customer also stated that door was very squeaky while opening and shutting. Greased hinges and tested door. Unit tested good

Near Harwood Ln, Macedon, NY 14502
David L.

David L.

REFRIGERATOR MAYTAG MFI2568AES Unit was not making ice due to the ice bucket auger being out of place and hitting the bail arm. Adjusted bucket and watched the ice maker cycle and fill.

Near Pinegrove Ave, Irondequoit, NY 14617
David L.

David L.

DRYER MAYTAG MGDX655DW2 Unit is not shutting off in time dry or auto dry because the timer is not advancing. Replaced timer. Customer to monitor

Near Pinegrove Ave, Irondequoit, NY 14617
David L.

David L.

REFRIGERATOR KITCHENAID KSCS25INW01 New filter causing valve flutter and poor water pressure water testing good with the filter removed. Suspecting bad filter. Customer is going to order another and if the problem persists the filter housing will have to be replaced WPW10121140 quoted 256.63 for part and labor

Near Whitewood Ln, Rochester, NY 14618
David L.

David L.

MW-HOOD COMBO MAYTAG MMV4205FB1 Replaced interlocks due to door error. Unit tested good

Near Strohm St, Rochester, NY 14612
David L.

David L.

REFRIGERATOR KITCHENAID KRFC704FBS00 Replaced cover and control per service pointer under S27311. Still waiting on door for hinge issue ; O-emld tckt

Near Edendery Cir, Fairport, NY 14450
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW5000DW2 "Customer concerned about the unit not spinning out clothes, & clothes coming out wet. No error codes stored. Ran test verification cycle. Noticed water was draining slower than usual. A stocking was at the end of the drain hose, preventing water from draining freely. Suggested customer to remove the stocking to improve draining during spin cycle"

Near Taft Ave, Rochester, NY 14609
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Customer concerned about poor wash quality, not much water in the unit during a cycle. F7E1 code stored. No movement from spray arms during diagnostic test. Suspected a failed motor. Replaced sump. Unit testing good. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"

Near Norton St, Rochester, NY 14609
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4816FW2 Customer reports the unit randomly stopped turning on. Indicator light on user interface was not illuminated. Replaced control board and calibrated. Unit testing good.

Near King St, Brockport, NY 14420
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED4815EW1 "Customer concerned about long dry times. Tested exhaust temps. Unit is cycling at 89 degrees on low, 96 degrees on medium, & 102 on high. Averages are extremely low. Operating and high limit thermostats need to be replaced. ; ordrng 1 WP3387134 (OPERATING THERMOSTAT ) and 1 WP3977767 (HIGH LIMIT THERMOSTAT ), dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT"

Near William Warfield Dr, Rochester, NY 14605
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WGD4616FW1 "Customer states the unit is not heating. Tested unit in timed dry. Flame is present, but unit is short cycling. Coils should be replaced. SWPMB1AECM4B1; ordrng 1 WPW10328463 (COILS), dspstn on spec-tagged invntry: 1 279769 FUSE-THERMAL"

Near East Pkwy, Irondequoit, NY 14617
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated that unit was not cleaning dishes and was not dissolving soap. Checked for error codes. Discovered unit was displaying code 4-3 for wash motor not running. Unit would fill but was never moving water through the cabinet. Replaced wash motor and ran diagnostic cycle. Unit completed cycle as it should. Unit tested good

Near Eagles Roost Ln, Macedon, NY 14502
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDF540PADM3 "Replaced drain pump. When attempted to test, the motor failed to spray water. 4-3 error code stored. Replacing sump motor. Filter cup is also missing. ; ordrng 1 W10872845 (FILTER CUP) and 1 W11025157 (SUMP MOTOR), dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"

Near Erie Station Rd, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

RANGE KITCHENAID KESS907SWW06 Replaced UI. Unit then would not turn on. Removed the new control board that the customer installed and replaced it with the old board. Unit then came on and functioned as it should. Repair successful.

Near Chili Ave, Rochester, NY 14611
Evan E.

Evan E.

WASHER MAYTAG MVWB750YW0 Customer stated that unit was leaking on occasion. Ran test cycle and discovered that log valve is overfilling detergent cup. Also discovered that basket is hanging too low. Ordering log valve and suspension; ordrng 1 W10440786 (SUSPENSION ) and 1 W10853723 (LOG VALVE)

Near Mill Rd, Fairport, NY 14450
Evan E.

Evan E.

WASHER WHIRLPOOL n/a Maintenance person is out sick rescheduling for Monday 11/25; schdld next appmnt for 11/25 MON !

Near Country Manor Way, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 Refrigerator making noise while running . Could hear the refrigerant moving in the unit bubbling. Made sure there was suppressor putty on cap tube going into evaporator . Zip tied putty to make sure that it is nice and tight . Called techline SR 7726443296 . They suggested adding more putty 4318168 part number . . Customer will monitor and see if what I did fixed the issue . ; ordrng 2 4318168 (sealer-thrm)s

Near Lima Rd, Geneseo, NY 14454
Evan E.

Evan E.

WASHER GE WSM2700DAWW Replacing drain pump due bearing inside pump becoming very noisy. Replaced pump. Ran test cycle. Unit tested good

Near Millay Cir, Pittsford, NY 14534
Evan E.

Evan E.

DRYER WHIRLPOOL WED6620HC1 Replacing control due to unit failing to run cycle. Replaced control and ran test cycle. Unit tested good

Near Macedon Pkwy, Macedon, NY 14502
Evan E.

Evan E.

WASHER MAYTAG MVWC416FW1 Customer stated that agitator tube had fallen off. Discovered that hole in bottom of agitator tube is becoming too wide causing bolt to slip through. Tube needs to be replaced. Customer does not want to replace tube at this time. Installed larger washer on bottom of agitator tube and loctite on bolt to prevent issue from Happening again. Advised customer correct fix is to replace tube. Ran test cycle. New washer and loctite on bolt seem to be holding tube in place. Unit tested good W10836692

Near Macedon Center Rd, Macedon, NY 14502
Evan E.

Evan E.

OVEN WHIRLPOOL WFE320M0EW2 Customer stated that bake element was making noise again. Upon arrival inspected element and discovered that someone had removed foil that was installed on bake element support bar feet. This is cause for issue. Reinstalled foil and ran test preheat to 350. Monitored unit once oven reached temperature. Advised customer foil will have to stay on feet or issue will continue to happen. Unit tested good

Near Springwood Dr, Webster, NY 14580
Evan E.

Evan E.

REFRIGERATOR KITCHENAID KRFF707ESS01 Replacing Evaporator cover due to unit letting warm air into evaporator causing unit to frost up on left side. Steamed evaporator and replaced cover. Reassembled unit. Unit tested good

Near Conifer Cove Ln, Webster, NY 14580
Dave F.

Dave F.

WASHER WHIRLPOOL WFW5620HW0 Replaced control and user interface for no operation. Tested unit in auto diagnostics. Tested good .

Near Daisy Way, Canandaigua, NY 14424
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT311FZDW Replaced lower plate that was damaged

Near Owens Rd, Brockport, NY 14420
David L.

David L.

OVEN WHIRLPOOL WFG525S0HZ0 Unit will not initiate bake or broil. Main control acting erratic. Replaced spark module and main control. Main control covered by whirlpool. Unit tested good

Near Rogers Pkwy, Rochester, NY 14617
Shaiman C.

Shaiman C.

DRYER ESTATE TEDS680E02 "Customer concerned about a spark in the dryer. Discovered the light bulb for dryer was shattered, but still attempting to make light. Light bulb should be replaced. Removed broken bulb from socket. Customer will be replacing bulb."

Near Shoreham Dr, Rochester, NY 14618
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WGD4815EW2 Customer reports the unit is making a strong burning smell. Ran the unit for a while and only smelled the normal scent of a running gas dryer. Contacted the manufacturer technical support who stated the machine is operating as designed. No issues present. SR: 7726383405

Near Eaglewood Cir, Pittsford, NY 14534
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDP370PAHW0 Customer concerned about unit leaking intermittently. No error codes stored. Water was present at the bottom. Ran a wash cycle in efforts to re-create the issue. No issues seem to be present at the time.

Near Greenlane Dr, Rochester, NY 14609
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDF540PADM Unit would not stay closed. Replaced latch and adjusted catch. Repair successful. ; dspstn on spec-tagged invntry: 1 WPW10653840 LATCH

Near Orchard Hills Dr, Spencerport, NY 14559
Shaiman C.

Shaiman C.

RANGE KITCHENAID KESS907SWW06 Unit is displaying F2E1 error code. Unable to get unit into diagnostics to review any other codes. Keypad should be replaced in order to further diagnose. ; ordrng 1 WP9761566 (USER INTERFACE)

Near Chili Ave, Rochester, NY 14611
David L.

David L.

REFRIGERATOR KITCHENAID KFIV29PCMS03 Installed ice fan kit due to frosting in the freezer. Customer to monitor.

Near St Paul Blvd, Rochester, NY 14617
David L.

David L.

REFRIGERATOR KITCHENAID KRSC503ESS01 Dispensing of ice and water is intermittently not working. Unable to recreate. Suspecting was pressure issue. Recommending that the customer remove and reinstall filter if the issue returns. If water returns after filter installation order W10786952 pressure reducer. Valves all testing good and ice bin is full

Near Terrace Hill Dr, Penfield, NY 14526
David L.

David L.

REFRIGERATOR KITCHENAID KBFS20EVMS11 Ice maker fill tube was frozen shut. Removed ice from tube. Ice maker tested good

Near Fellows Rd, Fairport, NY 14450
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT970SAHV0 "Replace dishwasher soap dispenser in door.Tested using diagnostics ,Tested good."

Near NY-488, Canandaigua, NY 14424
Dave F.

Dave F.

WASHER WHIRLPOOL WFW8620HW1 Replaced user interface and made sure that all connections at control were seated correctly Called techline SR 7726385498 to make sure where a wire went as it wasn't colored correctly. . Tested unit . Tested good .

Near Lexton Way, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR FRIGIDAIRE FGHB2866PP2 Replaced seal kit to ice maker evaporator. Customer will monitor. .

Near S Ridge Trail, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR GE CFCP1NIYCSS Water leaking from the tube that goes to the bladder . Cut the hose and extended the hose from the bladder . Unit is no longer leaking and is working as expected .

Near Princess Dr, Rochester, NY 14623
Dave F.

Dave F.

OVEN WHIRLPOOL WFE770H0FZ1 Smoking coming from cavity area . Found dog food was between the insulation and mouse turds . Took care of debris . Unit tested good . Charged customer service call .

Near W Henrietta Rd, Rush, NY 14543
Shaiman C.

Shaiman C.

DRYER AMANA NED4655EW "Customer concerned about the timer not moving during cycles and no heat. All fuses testing good. Replacing timer. ; ordrng 1 W10857612 (TIMER), dspstn on spec-tagged invntry: 1 341241 BELT"

Near Delamaine Dr, Rochester, NY 14621
Evan E.

Evan E.

RANGE WHIRLPOOL WFG775H0HZ0 Customer stated that flame height on burners was too High. Adjusted Desired burners to customers satisfaction. Unit tested good otherwise

Near Fairfield Dr, Fairport, NY 14450
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED5000DW2 "Customer reports when setting the timed dry to 70 & 50 minutes, the unit shuts off. Everything after 40 minutes works fine. Sensor dry also works fine. Suspecting a malfunction in the timer. Replacing timer. ; ordrng 1 WPW10185992 (TIMER)"

Near Ridge Meadows Dr, Spencerport, NY 14559
David L.

David L.

OVEN AMANA AGR5330BAS3 Unit has power but the control is unresponsive. Replaced control unit tested good

Near Chalford Rd, Rochester, NY 14616
Dave F.

Dave F.

WASHER WHIRLPOOL WTW7500GW0 F6E2 error code. Replaced UI and control board due to no operation. Coated control in dielectric grease.calibrated unit.ran unit in auto diagnostics.unit tested good.

Near Dutch Hollow Rd, Avon, NY 14414
David L.

David L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Dishwasher door was not closing properly. Removed back wheels to level dishwasher. Unit will have to be framed to cabinets. Upper mounting bracket is too far back. Ran unit to leak test. Unit tested good

Near Avery Park Ln, Rochester, NY 14612

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