Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 1595 customer reviews

Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Replaced LED in freezer was out . Replaced LED with W11205083 . Tested unit tested good .

Near Brigham Cir, Honeoye Falls, NY 14472
Dave F.

Dave F.

WASHER WHIRLPOOL WFW5620HW0 "Found where the squeaking was coming from pedestal. Tested unit with wet towels . Unit tested good .; (created new UIS, deleted prior attachment to UisID 58641)"

Near Canandaigua, NY 14425
Dave F.

Dave F.

RANGE JENN AIR JDS1750FS0 Burner indicators are gone on the top of the unit . 3 and the 6 button are not responding as they should .Replaced console on unit . Tested unit . Tested good

Near Pine Tree Dr, Victor, NY 14564
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFT2778EEZ00 Replaced ice maker for failed harvest test. The refrigerator tests good.

Near Royce Dr, Churchville, NY 14428
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced two shelves for defrost Ed bracket and falling shelf. The refrigerator tests good.

Near Greenway Blvd, Churchville, NY 14428
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTM354DSS5 Customer stating that unit is not running the light cycle. Unit will randomly keep shutting off. Upon inspection discovered that outlet unit was plugged into was causing issue. Front panel of unit has large scratch along bottom. Ordering replacement door panel ; ordrng 1 WPW10195869 (FRONT PANEL (STAINLESS))

Near Highland Ave, Rochester, NY 14610
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 Found fill tube frozen. The flex line behind the unit was restricted. Removed flex line and ran copper line direct to refrigerator. If small ice is produce customer will need saddle valve

Near Hunt Hollow, Rochester, NY 14624
Shaiman C.

Shaiman C.

WASHER AMANA NTW4516FW3 "Customer concerned about a squeaking noise during the spin cycle. No error codes stored. Tested spin and manual diagnostics and a faint squeaking noise was present. Belt, and pulley were inspected to ensure no contact was being made against the pulley shield. Suspecting a failing gear case. Replacing gear case and motor.; ordrng 1 W10890624 (MOTOR) and 1 W11255272 (GEAR CASE), dspstn on spec-tagged invntry: 1 W10780045 SUSPENSION"

Near Euler Rd, Churchville, NY 14428
David L.

David L.

DISHWASHER KITCHENAID KDTE234GPS0 Dispenser door release is broken. Replaced dispenser. Unit tested good in diagnostics. Fixed crooked door by leveling; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER

Near Klem Rd, Webster, NY 14580
David L.

David L.

DISHWASHER KITCHENAID KDFE104HWH0 Replaced damaged door panel

Near 5 Mile Line Road, Webster, NY 14580
Shaiman C.

Shaiman C.

DRYER MAYTAG MGDB835DC4 Replaced control board. Unit still will not power on however the drum light now turns on when the door is open. Replacing user interface. ; ordrng 1 W11158457 (USER INTERFACE )

Near Wellington Ave, Rochester, NY 14611
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW2 "Customer reports unit does not always drain, and sometimes will continue to fill and drain. No error codes stored. Unit completed auto test with no issues. Suspecting a failed control board. Replacing control. ; ordrng 1 W11162438 (CONTROL BOARD)"

Near Bay St, Rochester, NY 14605
Shaiman C.

Shaiman C.

DRYER KENMORE 110.6210231 "Dryer will not turn on. Start button is stuck in the “on” position. Start switch should be replaced. ; ordrng 1 WPW10117655 (PTS SWITCH), used 1 SH1500 (SHIPPING&HANDLING) from stock"

Near Elmridge Center Dr, Ridgemont, NY 14626
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Customer complained of no water or ice. Found water supply was restricted under the sink. The saddle valve was stuck closed. Informed customer of issue.

Near Monroe Ave, Rochester, NY 14618
David L.

David L.

DISHWASHER KITCHENAID KDFE204ESS4 Replaced sump and motor assemble due to unit leaking from the diverter. Unit tested good.

Near City View Dr, Rochester, NY 14625
Evan E.

Evan E.

DRYER MAYTAG MEDE300VW0 Customer stated that unit would not heat since repair. Upon inspection discovered that loose wire at thermostat causing issue. Reseated connector and ran test cycle. Unit tested good Unit currently under ATEC warranty

Near N Landing Rd, Rochester, NY 14625
David L.

David L.

COOKTOP WHIRLPOOL WFE550S0HZ1 Outer coil of front right element is open. Ordering front fright burner; ordrng 1 W10823729 (elmnt-surf)

Near Avery Park Ln, Rochester, NY 14612
Dave F.

Dave F.

MW-HOOD COMBO WHIRLPOOL WMH53521HZ3 Hood Light on the unit is not turning off . Unit needs control board W11182110 . Ordering board . Called whirlpool safety team auth WO9HVO9WPL1 ; ordrng 1 W11182110 (CONTROL)

Near Overlook Ln, Canandaigua, NY 14424
Steve M.

Steve M.

REFRIGERATOR GE GSHF6HGDCCWW Complaint of no cooling. Assessed fridge and found evaporator fan was not working. Ordering evaporator fan.; ordrng 1 WR60X10307 (mtr dc evap fan asm)

Near Glen Oaks Dr, Rochester, NY 14624
David L.

David L.

COOKTOP KITCHENAID KCGS556ESS02 Bezels are loose and will not stay In place. Ordering bezel; ordrng 5 W10853046 (BEZEL)s

Near Conifer Cove Ln, Webster, NY 14580
Steve M.

Steve M.

WASHER MAYTAG MVWB835DW3 "Found gearcase grinding . Ordering gearcase ; rqstng P&A on 1 W10811956 (drum assy), dspstn on spec-tagged invntry: 1 W10902814 WASHPLATE"

Near Maple St, Dansville, NY 14437
David L.

David L.

REFRIGERATOR MAYTAG MFI2569VEM2 "Unit is not cooling due to a failed HV control. Ordering control. Labor is 104.65; ordrng 1 WPW10310240 (cntrl-elec257.04), used 1 SH1500 (SHIPPING&HANDLING) from stock"

Near Sunberry Dr, Penfield, NY 14526
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 The new valve works for the ice maker fill but is leaking at the reservoir connection. Re ordering valve ; ordrng 1 WPW10341329 (water valve assy)

Near Rangers Court, Rochester, NY 14612
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL LEQ8611LWO Unit would not turn on. 240 V presents at receptacle. Discovered the belt was broken. Replaced belt. Unit tested good. ; used 1 661570V (BELT) from stock

Near Genesee Park Blvd, Rochester, NY 14611
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Unit making some vibrating noise by compressor .found compressor lines hitting each other . Moved lines away unit tested good . Unit is making normal operating noises now .; (created new UIS, deleted prior attachment to UisID 58622), dspstn on spec-tagged invntry: 1 W11164593 DIFFUSER"

Near Loreto Ave, Rochester, NY 14623
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFC300ESS03 Replaced ice maker due to not making ice . Ice maker cycled and is working was expected.

Near Buttermilk Hill Rd, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRMF706EBS00 Replaced the deli drawer control board and. Main control board in the back . found the power board was not in the correct location and was loose inside the area it is supposed to be secure in . Fixed power board . Tested unit . Tested good . Customer will monitor

Near E Pointe, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced freezer led bulb . Lights are now working as expected .

Near W Ivy St, East Rochester, NY 14445
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRSC503ESS01 Found water bladder in fresh food section was frozen. Defrosted bladder . Tested unit water is now dispensing . Turned temperatures up in fresh food section . Customer will monitor.

Near Terrace Hill Dr, Penfield, NY 14526
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WGD49STBW2 Replaced ignitor. Repair successful.

Near Belvedere Heights, Penfield, NY 14526
Shaiman C.

Shaiman C.

DRYER AMANA NGD4705EW0 Installed maintenance kit. Repair successful.

Near Whipple Ln, Rochester, NY 14622
Shaiman C.

Shaiman C.

RANGE WHIRLPOOL WFE505W0JS0 Install knobs. Repair successful.

Near W Ridge Rd, Rochester, NY 14615
Shaiman C.

Shaiman C.

DRYER AMANA ALE443RAW "Unit will run, but the drum will not rotate. The motor is running, the blower wheel is rotating, & the belt is intact. Suspecting a failure within the motor. Motor and blower wheel should be replaced. Customer declined further repair.Customer contact#: 5857520190; dspstn on spec-tagged invntry: 2 WP37001042 ROLLER and 1 WP40111201 BELT , used 1 SH1500 (SHIPPING&HANDLING) from stock"

Near Maple St, Rochester, NY 14611
David L.

David L.

REFRIGERATOR AMANA NA12467 Unit is not cooling due to a low side leak. Customer is going to replace due to age/cost.

Near Hightower Way, Webster, NY 14580
David L.

David L.

DISHWASHER KITCHENAID KUDWG3CT8LD Unit is leaking from the left hand corner. Tub gasket has a tear in the left hand corner. Replaced tub gasket. Ran unit to leak test; used 1 SH1500 (SHIPPING&HANDLING) from stock

Near Bartell Ln, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF535SWHB00 Replaced freezer door. Due to scratch

Near Stafford Crescent, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Auger motor was not dispensing due to pink wire backed out in the molecular connector in the ice room. Reseated and tested .

Near Lake Rd, Webster, NY 14580
David L.

David L.

WASHER WHIRLPOOL WFW5620HW0 Unit is siphoning water during use and throwing a low flow code. Adjusted drain hose and went over installation instructions and use and care with the customer.

Near N Cove Dr, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER KENMORE 11022892100 "Customer states unit will not spin nor drain. Upon inspection, discovered the lid switch is physically damaged. Lid switch should be replaced. ; ordrng 1 WP3949238 (LID SWITCH)"

Near Linwood Pl, Rochester, NY 14607
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDF540PADW3 Customer stated that unit is not washing properly. Checked for error codes. Unit is displaying code 4-3 for wash motor not running 7-1 for no heat. Discovered that wash motor was failing. Replaced wash motor. Ran diagnostic cycle. Unit tested good. Upper rack is missing clips ordering rack clips; ordrng 2 WPW10082861 (CLIP)s

Near Akron St, Rochester, NY 14609
Steve M.

Steve M.

DISHWASHER GE GDF570SGJ0CC Replaced user interface for losing power randomly. The customer is going to monitor.

Near Council Rock Ave, Rochester, NY 14610
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 On arrival to repair sealed system found the unit had gotten replaced. ; dspstn on spec-tagged invntry: 1 W10913906 VALVE 1/4

Near Monroe Ave, Rochester, NY 14618
Evan E.

Evan E.

DISHWASHER WHIRLPOOL KDTE334GPS0 Customer stating that unit is producing burning smell from inside cabinet or dishwasher. Discovered that coating on heater has begun to come off causing smell. Ordering replacement heater. ; ordrng 1 W10703867 (HEATER)

Near Grosvenor Rd, Brighton, NY 14610
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Found ice build up under FF evaporator tray. Removed ice. The evaporator looks good.

Near Partridge Ln, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW5620HW0 Replaced control board & ran test cycle. Repair successful.

Near Grosvenor Rd, Brighton, NY 14610
David L.

David L.

REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced UI per Techline. The new UI did not change anything called Techline to document file has been sent to engineering. Waiting for response via email. 7726760485Unit; O-emld tckt

Near Gallant Fox Ln, Webster, NY 14580
David L.

David L.

DISHWASHER KITCHENAID KDFE104DWH0 Found a label stuck in the drain hose stand pipe under the kitchen sink preventing the unit from draining. Removed debris. Unit tested good; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN

Near Sierra Dr, Rochester, NY 14616
Evan E.

Evan E.

WASHER WHIRLPOOL GHW9150PW0 Customer stating that unit will not finish cycle. Discovered that unit was paused mid cycle and would not restart. Unplugged and reset unit. Ran drain and spin cycle to remove excess water. Unit completed drain and spin cycle like it should. Ran diagnostic cycle. No codes were present. Started normal cycle while in home unit is progressing through cycle as it should. Unit tested good

Near Tobey Ct, Pittsford, NY 14534
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL GI7FVCXWY03 Customer stated that large sheet of ice was building at bottom of freezer. Upon inspection discovered that evaporator drain tube was plugged with frozen water due to unit having old style drain tube. Replaced drain tube with updated tube. Steamed evaporator. Unit tested good please use code S38253 to cover part cost.

Near Fellview Dr, Pittsford, NY 14534
Evan E.

Evan E.

WASHER MAYTAG MVWB865GC0 Customer stated unit Is not agitating properly. Checked for error codes. Unit had code for f0e5 for off balance load. Cleared code and ran test cycle. Unit completed cycle as it should. Spoke with customer about proper loading and cycle selection. Recommended power wash and bedding for larger loads. Unit it self tested good

Near Thornell Rd, Pittsford, NY 14534
Evan E.

Evan E.

DISHWASHER KITCHENAID KDPE234GPS0 Customer stated that unit would not shut. Upon inspection discovered that latch had broken internally and would not catch on door properly. Replaced latch and tested door. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10653840 LATCH

Near East St, Pittsford, NY 14534
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL WRS325FDAT04 Customer stating that unit was not making ice but then began to make ice again before tech arrived at home. Ice bucket was about 1/4 upon arrival. Ran harvest cycle and confirmed unit was filling properly. Customer has also stated that auger motor has begun to become noisy. Customer is going to contact whirlpool due to reoccurring issue with unit. If issue persists with agree motor order. WPW10317991

Near Menlo Pl, Rochester, NY 14620
Steve M.

Steve M.

RANGE WHIRLPOOL WFC310S0EW2 Customer complaining of unit preheating then losing temp after preheat. Power tested good at the block. Bake element tested good. Preheated oven and checked temps. Preheated to 395 Then 330 406 323 426 334 average of 362. Calibrated oven down 10 degrees

Near Lake St, Perry, NY 14530
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF560SMHV00 Ordering slides for freezer door not closing. ; ordrng 1 WPW10397635 (slide RIGHT) and 1 WPW10397636 (slide LEFT)

Near Lake Ave, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 The unit is not making ice. Found open valve coil on dual valve. Ordering valve ; ordrng 1 WPW10341329 (water valve assy)

Near Rangers Court, Rochester, NY 14612
Steve M.

Steve M.

WASHER MAYTAG MVWB765FW3 Replaced water valve for humming and not sending water. Replaced motor and clutch for open windings. Replaced control due to two motors failing at same time.

Near Miller Rd, Dansville, NY 14437
David L.

David L.

REFRIGERATOR GE GSL25JFPJBS Unit is loosing cooling intermittently. Working as expected during time of service. Checked defrost terminator. Fans and compressor. All working normally. Suspecting evaporator fan issue based on customers description. WR60X10185 customer denied repair at this time

Near Essla Dr, Rochester, NY 14612
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Found some frost inside the freezer . Sealed the cabinet and made sure that the gaskets are sealing correctly . Unit tested good

Near Redfield Dr, Farmington, NY 14425
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Replaced right FF door gasket for ripped gasket and magnet falling out causing co sensation in FF section. Ordering led module for FF section for shorted light causing it to flicker or go dim. ; rqstng P&A on 1 W11043011 (module)

Near Quaker Rd, Scottsville, NY 14546
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF555SDHV02 Ice maker keeps malfunctioning. Ordering new ice maker WPW10300024; ordrng 1 WPW10300024 (Ice maker)

Near Marshall Rd, Rochester, NY 14624
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDF520PADW7 Customer stating that unit is producing burning smell from inside cabinet and also lower rack is rusting. Discovered that ceramic coating is coming off heater causing smell. Ordering replacement heater and rack ; ordrng 1 W10161215 (LOWER RACK ) and 1 W10518394 (HEATER )

Near Warrington Dr, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF507HPS00 Ice maker still not making ice. Called techline SR 7726839520 techline suggests replacing UI And check connections on the back control board . Ordering UI W11228269 and control in back W11224256 . Check connections at the door hinge . ; ordrng 1 W11224256 (Control) and 1 W11228269 (User interface)

Near Lexton Way, Pittsford, NY 14534
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB765FW0 Replaced valves. Repair successful.

Near Boxborough Ln, Rochester, NY 14616
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFC300ESS03 Ice maker had ice build up under the cover not allowing the ice maker to turn and cycle . Defrosted ice maker components. Cycled ice maker . Tested good .

Near Buttermilk Hill Rd, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF507ESS01 Replaced ice maker and user interface . Ran ice maker in harvest test . Ice maker is now cycle . Ran test to check ice maker fill . Tested good . Unit is working as expected

Near Bishops Ln, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 Replaced jazz board W10503278 .ice maker is now working as expected.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

Near Woodgate Dr, Ontario, NY 14519
Dave F.

Dave F.

RANGE FRIGIDAIRE LGGF3046TFA F11 Error code . Techsheet says replace control . . Replaced control . Tested all buttons on user interface. Tested unit on bake . Unit tested good .

Near Viennawood Dr, Rochester, NY 14618
Evan E.

Evan E.

MICROWAVE WHIRLPOOL WMH31017FS0 Customer stating that unit is running while door is open or will not start cycle intermittently. Issue is with door switch. Replaced interlock switches. Tested unit. Unit tested good ; used 1 W11244490 (INTERLOCK) from stock

Near Crossing Creek Dr, Fairport, NY 14450
Evan E.

Evan E.

WASHER WHIRLPOOL WFW70HEBW1 Replacing drain pump due to unit flashing f9e1 code for long drain issue. Replaced drain pump. Ran diagnostic cycle. Unit tested good

Near Willow St, Rochester, NY 14606
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDF560SAFT2 Customer stating that unit will not start cycle but does have power. Checked for error codes upon arrival. No codes were present. Attempted to run test cycle. Unit shut off during test cycle and then turned back on. Discovered that wire nut for Neutral wire was loose. After tightening wire nut could not replicate issue. Unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

Near Huber Rd, Fairport, NY 14450
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Customer stating door will not shut properly. Upon inspection discovered that magnet was coming out of gasket causing issue. Replaced gasket and tested door. Unit tested good

Near Teresa Dr, Walworth, NY 14568
Evan E.

Evan E.

DRYER WHIRLPOOL WED9400SW2 Customer stating unit is very noisy during use. Discovered that idler pulley was seized causing issue. Used dryer repair kit to replace all moving parts. Ran test cycle. Unit tested good ; used 1 4392067 (REPAIR KIT) from stock

Near McKenna Trail, Penfield, NY 14526
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 Fresh food door will not close due to hingeReceiver molded in the incorrect position. Ordering new gasket as the old one is torn ; ordrng 1 W10636410 (dor-fip) and 1 W10638676 (gasket-dor)

Near S Estate Dr, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER MAYTAG MDB8979SEZ0 "Replacing tracks and and rack adjuster due to old tracks welds snapping causing adjusters and rack leveler to break. Adjusters and rack leveler have broken due to welds snapping on tracks. Replaced all parts. Unit tested good. Please use s22916 to cover P&L for tracks and adjusters ; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"

Near County Line Rd, Macedon, NY 14502
Evan E.

Evan E.

DRYER MAYTAG MEDE300VW0 Customer stated that unit was producing large squeaking noise while in use. Upon inspection discovered that idler pulley was seized causing issue. Replaced pulley. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 279640 PULLEY-IDLER

Near N Landing Rd, Rochester, NY 14625
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTE104ESS0 "Complaint of rumbling during draining. Removed drain pump. Found broken impeller. Replaced. Wheels on rack also broken. Repair pending approval from warranty company.; rqstng P&A on 4 WPW10195417 (wheel)s, dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"

Near NY-247, Canandaigua, NY 14424
David L.

David L.

WASHER MAYTAG MVWC415EW Replaced motor and cap due to humming nose during agitate. Calibrated and tested

Near Burning Tree Dr, Hilton, NY 14468
Steve M.

Steve M.

DRYER MAYTAG MGDX655DW0 "Complaint of clothes not try. Tested vent, unit tested good. Ran unit in timed dry and observed coils igniting. Gas coils are weak. Quoted customer for replacement.; rqstng P&A on 1 WPW10328463 (coil-valve)"

Near Ravens Rd, Henrietta, NY 14467
David L.

David L.

REFRIGERATOR WHIRLPOOL ED2FHAXSB03 Ice is not ejecting properly from the mold. Replaced ice maker. Customer to monitor

Near Post Ave, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Reinstalled bail arm.

Near Crombie St, Rochester, NY 14605
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT318FZDM Water chute on ice maker fill tube was not inserted into the fill cup causing ice build up. Adjusted chute. Leak went away

Near S Union St, Rochester, NY 14607
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT318FMDB02 Unit is not cooling properly due to a low side leak. FreeEr is only pulling down to 16 and items are freezing in the fresh food section quoted 743.05 for an evaporator replacement. Customer will let us know if they want to proceed ; dspstn on spec-tagged invntry: 1 W10838965 THERMISTOR

Near Elmwood Ave, Rochester, NY 14620
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL ED2SHEXXB00 Found the ice maker is leaking. Ordering ice maker ; ordrng 1 WPW10190965 (icemaker)

Near Glen Ellyn Way, Rochester, NY 14618
Steve M.

Steve M.

RANGE WHIRLPOOL WEE745H0FS2 Ordering control for F3 error code. Sensor tested good. Left sensor with customer.; ordrng 1 W10884488 (cntrl-elec)

Near Morgan Rd, Scottsville, NY 14546
David L.

David L.

REFRIGERATOR GE GSS25QGSCWW Ice maker fill tube is frozen again cleared line recommending that the customer replace the water filter as it is restricted. ATEC warranty for service call only charged labor

Near Audubon Trail, Rochester, NY 14622
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Found lost position error in diagnostics. Ice maker would not cycle in test 57 no instructions found in mold. Quoted for ice maker. Customer denied repair

Near Rangers Court, Rochester, NY 14612
Steve M.

Steve M.

DRYER WHIRLPOOL MEDZ600TW2 Replaced control. Tested unit. Unit tested good.

Near Crystal Ridge Cir, Canandaigua, NY 14424
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF535SWHV Unit it not making ice due to aFrozen fill tube. Cleared tube. Recommended that the customer replace the filter.

Near Emery Run, Rochester, NY 14612
Shaiman C.

Shaiman C.

RANGE WHIRLPOOL WFE505W0JZ0 Outer glass is damaged. Replacing glass.; ordrng 1 W10884159 (OUTER GLASS)

Near Owens Rd, Brockport, NY 14420
Shaiman C.

Shaiman C.

DISHWASHER KITCHENAID KUDS30IXBL6 "Customer reports the unit leaks water from the bottom right corner, isnt cleaning dishes well, soap dispenser doesn’t always open and the top rack falls intermittently. The track stop is damaged, so when the top rack is pulled out too far the rack falls. 10-1 6-1 6-2 6-6 error codes stored. Unit does not spray water as it should; little to no water pressure coming from spray arms. Dispenser also did not open during diagnostic test cycle. Gasket appears to be worn. Track stop, fill valve, sump motor, control, gasket, and dispenser should be replaced. Floor molding is installed in front of dishwasher. Customer either has to remove the molding for repair or tech could remove with signed waiver. ; rqstng P&A on 1 W10864081 (CABINET SEAL) and 1 W11035586 (CONTROL BOARD) and 1 WPW10195622 (TRACK STOP ) and 1 WPW10304408 (DISPENSER) and 1 WPW10327249 (FILL VALVE) and 1 WPW10780877 (SUMP MOTOR), dspstn on spec-tagged invntry: 1 W10712394 ADJUSTER C RAIL-GREY

Near Manitou Rd, Rochester, NY 14626
Steve M.

Steve M.

DISHWASHER JENN AIR JDB8700AWP0 Replaced ui for no operation. The dishwasher tests good.

Near East Ave, Rochester, NY 14610
Dave F.

Dave F.

WASHER WHIRLPOOL WTW8500DR0 F0E3 overload error code F7E5 shifter failure .found the rotor and slider is are worn out not allowing unit to spin . Rotor part W10754161 and slider W10734521 ; ordrng 1 W10734521 (Slider) and 1 W10754161 (Rotor)

Near W Chestnut St, East Rochester, NY 14445
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 Complaint of ice maker not making ice. Checked ice maker and confirmed no ice. Cycled ice maker and observed no water flowing to icemaker. Moved fridge and found kinked line going into fridge. Taped line to fridge to prevent in future. Tested ice maker. Unit tested good.

Near Hunt Hollow, Rochester, NY 14624
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Called techline SR 7726846622 led lights not working . Found that the freezer led is bad and is causing all the lights to not light up . Will order led WPW10515057 . Bring fresh food led as well WPW10515058 in case .; (created new UIS, deleted prior attachment to UisID 58572), ordrng 1 WPW10515057 (Freezer Led)"

Near W Ivy St, East Rochester, NY 14445
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Replaced ice maker control and motor. Tested unit. Unit tested good.

Near Leicester St, Caledonia, NY 14423
Dave F.

Dave F.

RANGE WHIRLPOOL WFG320M0ES3 Oven not igniting . Tested power coming from control to ignitor did not have any voltage . Ordering control W11126814 and new ignitor W11176454 . Bringing oven valve in cause WP98014893; ordrng 1 W11126814 (Control board) and 1 W11176454 (Ignitor) and 1 WP98014893 (Oven valve)

Near Rileys Run, Canandaigua, NY 14424
Shaiman C.

Shaiman C.

DRYER KENMORE 110.6210231 "Customer reports unit was making a squeaking noise during use. Discovered the support rollers are worn. Installed a maintenance kit which includes new rollers, belt, and idler pulley. Unit tested good."

Near Elmridge Center Dr, Ridgemont, NY 14626
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW5620HW0 "Customer concerned about unit leaking from the back & shutting off. F0E2 error codes stored. Most likely, the unit is it going through the suds reduction process then shutting off. Suggesting customer to use less soap when washing clothes. No repair needed."

Near Slate Dr, North Chili, NY 14514
Shaiman C.

Shaiman C.

DRYER KENMORE 11084722401 Customer states unit shuts off after running and exhaust vent gets extremely hot. Ran unit for about 15 minutes and tested temperatures. Temperatures were in range and unit was not overheating. Discovered the door switch was faulty. Ran the unit with a load of laundry and it shut off. Suspecting the faulty door switch along with the tumbling of the clothes is causing the unit to shut off. Door switch should be replaced.; ordrng 1 WP3406105 (DOOR SWITCH)

Near Park Ave, Rochester, NY 14607
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB835DW4 "Customer concerned about unit agitating slow, one time event of clothes coming out dirty and not filling with water as it should. F083 error code stored. Tested slow and fast agitation in Manual diagnostics, and ran an auto verification test. All functions seem to be working as they should. Customer monitor."

Near Stony Point Rd, Rochester, NY 14624
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Replaced ice bin container. Tested unit . Tested good .

Near Caywood Ln, Fairport, NY 14450
Shaiman C.

Shaiman C.

DISHWASHER MAYTAG MDB8989SHZ0 "Customer reports a burning smell during use. No error codes stored. Ran heater in diagnostics, slight smell was present. Inspected under the unit for any charred wiring, inspected the power terminal box. Wire connections are in good condition. Inspected wires behind the front panel and around the control board, no evidence of any thermal event present there. Further inspection of the heating element, discovered charred residue of food and/or eating utensil. Cleaned a majority of the residue. Informed customer anything that was left will have to burn off over time. No further repair necessary. SR: 7726846443"

Near Brewerton Dr, Rochester, NY 14624
Evan E.

Evan E.

DISHWASHER MAYTAG MDB8959SFZ4 Customer stating that upper rack is falling due to weld snapping on upper rail. Upon inspection discovered that customer was correct welds have snapped causing rack to fall and it slide properly. Replaced tracks on both sides. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

Near Rolins Run, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER MAYTAG MDB4949SDZ0 Customer stating that water is leaking from unit while unit is running. Upon inspection discovered pin size hole in fill line running from valve to water inlet on unit. Was able to trim hose and reinstall. Ran unit multiple times and could not replicate issue. Unit tested good ; dspstn on spec-tagged invntry: 1 W10300924V GASKET

Near Atlantic Ave, Penfield, NY 14526
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTM354DSS5 Customer stating that unit will not clean dishes. Checked for error codes. Unit is displaying code 4-3 for wash motor not running. Unit is filling and draining with water but never pushing water through cabinet. Replaced wash motor and ran test cycle. Unit tested good

Near Bay Bluff Ln, Rochester, NY 14622
Evan E.

Evan E.

WASHER MAYTAG MFW9800TQ0 Customer stating that unit is very loud during spin. Discovered that bearing inside machine is failing causing issue. Quoted customer to replace tub. Customer does not want to proceed due to age of machine. Collecting service call fee

Near Dumont St, Rochester, NY 14617
Evan E.

Evan E.

DRYER WHIRLPOOL WGD7300XW0 Customer starting that unit is producing loud squeaking while unit is running. Upon inspection discovered that idler pulley was sticking causing issue. Used dryer repair kit to replace all moving parts. Ran test cycle. Unit tested good ; used 1 4392067 (REPAIR KIT) from stock

Near Lindsey Cir, Webster, NY 14580
Evan E.

Evan E.

DRYER WHIRLPOOL WED4815EW1 Customer stating that dry would not run. Upon inspection discovered that thermal fuse tested open causing issue. Replaced fuse and ran diagnostic cycle. Unit tested good ; used 1 WP3392519 (FUSE-THERMAL) from stock

Near Northland Ave, Rochester, NY 14609
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT720PADM2 Customer stating that unit will not respond to commands. Upon inspection discovered that UI was dead. UI is receiving power but failing to run. Ordering user interface. ; ordrng 1 W10917737 (USER INTERFACE)

Near Wahl Rd, Irondequoit, NY 14609
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL KDTE204EPA4 Top rack fell off of the right side track. Replaced tracks under s-code. S-Code: S22916; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

Near N Country Club Dr, Rochester, NY 14618
Shaiman C.

Shaiman C.

RANGE AMANA ACR4303MFB3 Replace harness and terminal block. Repair successful.

Near Lake Ave, Rochester, NY 14613
Shaiman C.

Shaiman C.

OVEN WHIRLPOOL WFE515S0EB0 Received infinite switch was defective. Re-ordering new switch.; ordrng 1 WP3149404 (SWITCH)

Near Daley Blvd, Irondequoit, NY 14617
Steve M.

Steve M.

REFRIGERATOR GE PFSS6PKXCSS Found refrigerator got pushed back and toe kick was holding door open. Melted frost with steam and door now closes and seals as expected.

Near Meadowood Estates, Rush, NY 14543
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF757SDEE01 Evaporator had ice build up. Used steam to melt ice. Observed gap between liner and evaporator cover. This gap could be causing defrost issues. Fastened evaporator cover tight to back of fridge. Change defrost settings from adaptive to 8 hour defrost.

Near Poinciana Dr, Pittsford, NY 14534
Shaiman C.

Shaiman C.

DRYER MAYTAG MGDB835DC4 "Unit will not turn on. 120 V from outlet. 120 V at control board. 5 DC at P2. Outlet thermistor tested good. Wire harness also tested good. Control board must be replaced.; ordrng 1 W11133021 (CONTROL BOARD), used 1 SH1500 (SHIPPING&HANDLING) from stock"

Near Wellington Ave, Rochester, NY 14611
Steve M.

Steve M.

WASHER KENMORE 110.280327 Found bearing is loud Quoted customer for new bearing replacement. ; rqstng P&A on 1 W10435302 (bearing)

Near Woods End, Fairport, NY 14450
Steve M.

Steve M.

RANGE WHIRLPOOL WFE320M0ES2 Customer stated the cooktop on indicator stayed on for four days. On arrival it was working as expected. Removed back panel and inspected the switches. The looked good. Customer is goi g to monitor.

Near Arnett Blvd, Rochester, NY 14619
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Found unit has no refrigerant. Compressor is running very hot. Ordering go compressor and evaporator. Turned cooling off until repair. ; ordrng 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10321158 (evaporator) and 1 WPW10507886 (compressor)

Near Monroe Ave, Rochester, NY 14618
Shaiman C.

Shaiman C.

WASHER MAYTAG LAT9416AAE "Unit will not spin. Lid switch and timer switch was working as it should. When attempting to spin, the basket will not turn and a burning smell was coming from the machine. Transmission has seized and needs to be replaced. Customer declined further repair."

Near Hinchey Rd, Rochester, NY 14624
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL PYE2300AYW Discovered the motor is also emitting a noise. Replacing motor.; ordrng 1 W10410996 (MOTOR)

Near Normandy Ave, Rochester, NY 14619
Dave F.

Dave F.

RANGE WHIRLPOOL WFG540H0ES0 Replaced DSI board . Harness to ignitors and ignitors for bake and broil . Tested unit . Tested good

Near Lima Rd, Geneseo, NY 14454
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 Condenser fan blade was loose . Was able to tighten blade . Tested unit . Tested good . If problem persists order W11127829 condenser fan motor and fan blade W11204896

Near Ferris Hls, Canandaigua, NY 14424
Dave F.

Dave F.

REFRIGERATOR KENMORE 106.5117331 Checked power going to ice maker there was no power . Checked optical sensors that detect bin level in diagnostics . Tested good . Power cycled unit . Ice maker has power at the connector at the bottom of the unit . Did find there was a tear in the harness casing but did not seen tear in the wires. It is possible that the wires are shorting causing the ice maker to not send voltage . Checked power at the ice maker . Ice maker has power now and is cycling . Unit may need new door .

Near Ontario Dr, Ontario, NY 14519
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Ice maker is working . Ice maker bin is not dispensing . Found the ice bin piece that goes from the auger motor to the bin was chewed up. Called techline SR 7726814722 . Techline said to order bin W11185686; rqstng P&A on 1 W11185686 (ICE-CONTNR)

Near Caywood Ln, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Refrigerator leaking when using water dispenser. Found the john guess fitting at the bottom front of the unit the tube was not pushed in all the way . Reseated fitting . Tested unit . Tested good no leaks

Near Basket Rd, Webster, NY 14580
David L.

David L.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 The control is sending voltage to the under cabinet light all the time. Unable to shut off. Ordering control ; rqstng P&A on 1 W11342846 (CONTROL)

Near Constance Way W, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Customer had a build up of frost in the freezer. Frost has dissipated since call was placed. Checked thermistors due to customers concern of the fresh food section reading 30 on their thermometer intermittently. Thermistors checked good in diagnostics agains my digital thermometer in both sections. Verified that control is reading damper position properly. Checked freezer door seal for obstructions. Did not find anything blocking door.

Near Valley Cir, Irondequoit, NY 14622
David L.

David L.

REFRIGERATOR KITCHENAID KRFC704FBS00 Called tech line to document sealed system issue. 7726814185 They wanted the unit recharged before helping with a diagnosis. Homed 3 way valve and recovered refrigerant. Vacuumed unit from both sides so it could be recharged. Unit held a good vacuum. Recharged unit began cooking after plugged back in. Waited for 3 way valve to change position from freezer to fresh food. Customer to monitor

Near Echo Hill Dr, Irondequoit, NY 14609
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS325FNAM01 Unit is not keeping temperature in either compartment. Only a partial frost pattern is developing. Quoted for an evaporator and drier. Customer is going to think about the repair and will contact the office if they wish to proceed

Near Titus Ave, Irondequoit, NY 14617
David L.

David L.

COOKTOP WHIRLPOOL WFE770H0FZ2 The cooktop burners and the oven are not operating because the receptacleIs not getting the correct voltage. The customer will have to have a licensed electrician restore voltage the to receptacle. Left unit unplugged.

Near Little Creek Cir, Rochester, NY 14616
David L.

David L.

WASHER MAYTAG MVWB865GW Unit is making a noise during spin due to the tub seal rubbing on the drive shaft. Ordering gearcase. ; rqstng P&A on 1 W10868473 (gearcase)

Near Long Park Ln, Rochester, NY 14612
David L.

David L.

REFRIGERATOR MAYTAG MFI2569VEM0 Found unit warm. Pulled unit out. Compressor was not running and cold. Replaced start device with spare. Unit began cooling customer to monitor. ATEC warranty. Condenser was clear

Near Rumford Rd, Rochester, NY 14626
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Ice maker has no power to it . Found the control board was not sending power . Power cycled unit . Still no change . Ordering board WPW10503278; rqstng P&A on 1 WPW10503278 (Jazz board), dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER"

Near Woodgate Dr, Ontario, NY 14519
David L.

David L.

REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced pantry UI due to unit shutting off randomly. Replaced led in freezer. Customer toMonitor. ; used 1 SH1500 (SHIPPING&HANDLING) from stock

Near Shaker Mill, Rochester, NY 14612
David L.

David L.

REFRIGERATOR AMANA BRF20TW "The ice maker module is not shutting he water off after filling every time. Replaced ice maker module. Jumped thermostat to verify operation. The module filled properly; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER , used 1 SH1500 (SHIPPING&HANDLING) from stock"

Near Selden St, Rochester, NY 14605
Steve M.

Steve M.

OVEN-MW COMBO WHIRLPOOL GMC305PDS6 Ordering magnetron and diode for burning smell and humming. ; ordrng 1 W10245183 (magnetron) and 1 WPW10687786 (diode)

Near Chesapeake Landing, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Found the led light in Ff section was dim. One light was out. Touched light and light turned on and was bright again. The right FF gasket is ripped ordering gasket. The customer wants to replace filter with bypass. The customer is going to pay for bypass. ; rqstng P&A on 1 W10830055 (gasket-fip), ordrng 1 W11395888 (CAP)"

Near Quaker Rd, Scottsville, NY 14546
David L.

David L.

WASHER MAYTAG MVWB765FW2 Unit was shaking and making a banging noise due to being tilted back slightly. Adjusted feet and ran high speed spin in diagnostics

Near Gallup Rd, Spencerport, NY 14559
Evan E.

Evan E.

DRYER WHIRLPOOL WED9400SW0 Customer stating unit is flashing f70 code. Code pertains to control failing to communicate with UI. Replaced control and ran test cycle. Unit tested good

Near Valley Green Dr, Penfield, NY 14526
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTE104DSS0 Found motor getting power but not running. The unit needs a motor sump. Quoted customer ; rqstng P&A on 1 WPW10605057 (pump and motor assy)

Near Telephone Rd, Caledonia, NY 14423
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW5620HW0 "Reports the cycle time does not advance. Customer provided a video that shows the unit was stuck at 43 minutes for approximately half an hour. The issue has been intermittent, but more and more common over time. Suspecting a malfunction in the control board. Replacing board. ; ordrng 1 W11322903 (CONTROL BOARD)"

Near Grosvenor Rd, Brighton, NY 14610
Shaiman C.

Shaiman C.

WASHER KENMORE 110.2513241 "Customer reports unit won’t turn on. F5E1 error code stored. Unit completed auto test but lid would not lock. After further inspection discovered the lid strike had broken off, thus preventing the unit from locking to start a cycle. Replaced lid strike. Repair successful. ; ordrng 1 WPW10240513 (LID STRIKE), used 1 SH1500 (SHIPPING&HANDLING) from stock"

Near Haddon Rd, Rochester, NY 14626
Shaiman C.

Shaiman C.

DISHWASHER FRIGIDAIRE GLD2250R0S0 "Customer reports unit is leaking from the bottom of the unit. Unit did not leak after running it twice, however lower door gasket seems to be damaged. Replacing lower door gasket. ; ordrng 1 809006501 (LOWER DOOR SEAL), used 1 SH1500 (SHIPPING&HANDLING) from stock"

Near St Paul Blvd, Rochester, NY 14617
Evan E.

Evan E.

REFRIGERATOR KITCHENAID KRFF507HPS00 Customer starting that unit is still not making ice. Ran service test 56 to check for ice maker error codes. Unit is displaying error code 2 for ice maker losing position. This is same issue as before. Confirmed unit was running harvest cycle. Unit was displaying 02 at end of harvest cycle. Unit will not run full harvest. Ordering ice maker SR:7726783360; ordrng 1 W11294907 (ICE MAKER ASSEMBLY)

Near Lakewood Dr, Williamson, NY 14589
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Customer stated that unit was not making ice. Upon inspection discovered broken heater wire at fill tube causing fill line to freeze. Ordering fill tube ; ordrng 1 W11366500 (FILL TUBE)

Near Thyme Dr, Webster, NY 14580
Evan E.

Evan E.

WASHER MAYTAG MVWB765FW2 Unit is still not draining. Upon inspection discovered that new pulp that was installed is failing to spin impeller. Ordering new pump ; ordrng 1 W10876600 (DRAIN PUMP )

Near New Rd, Williamson, NY 14589
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer stated that unit was leaking from right side of door. Upon inspection discovered that door was not closing properly due to hinges not aligning with door frame. Also discovered rip in door gasket. Replaced door gasket. Ordering hinges ; ordrng 1 WP8534853 (HINGE RIGHT) and 1 WP8534854 (HINGE LEFT ), used 1 W10300924V (GASKET) from stock"

Near Robinson Rd, Sodus, NY 14551
Evan E.

Evan E.

DISHWASHER WHIRLPOOL MDB7749SBM1 "Customer stating that unit is tripping breaker constantly. Upon inspection discovered thermal event at control causing issue. Ordering control, UI, harness and handle ; ordrng 1 W10595568 (CONTROL ) and 1 W10811169 (USER INTERFACE ) and 1 W10871222 (HARNESS) and 1 WPW10401481 (HANDLE) and 1 WPW10401502 (JUMPER )"

Near Suffolk St, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Fresh food evap frosted up . Checked thermistors in diagnostics test 1,2,39 all passed . Evap fans are working . Changed defrost mode to basic from adaptive. Sealed the fresh food section cabinet . Defrosted unit . Secured thermistor in correct location with foil tape and zip tie . Made sure there were screws securing the evap cover . Customer mentioned the ice maker was not functioning. Ice maker has E2 error code motor position . Ran ice maker in cycle test . Ice maker did not cycle . Unit needs ice maker .user interface is not responding as it should . Ran test 4 3 way valve is working . . called techline SR7726786217 . Techline suggest replacing UI . Ordering parts UI W11089931 and ice maker W11294907 ; rqstng P&A on 1 W11089931 (User interface) and 1 W11294907 (Ice maker) and 1 WP482338 (Sealant)"

Near Bishops Ln, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Ice maker is not working correctly . Customer has extended warranty . Customer will called warranty company . Will bring new ice maker with me WPW10300024 ; schdld next appmnt for 1/9 THU !, states that autho needed"

Near Hillsboro Cove Cir, Webster, NY 14580
Steve M.

Steve M.

WASHER MAYTAG MVWB765FW3 "Sr# 7726781962 Found water valve getting power but not running. Also found motor was just humming. Resistance check failed. Ordering motor,control and shifter. Using water valve on next visit. Called tech line to verify. Maytag strongly recommends the washer be on a dedicated circuit. ; ordrng 1 W10754448 (clutch) and 1 W11195970 (CONTROL ) and 1 W11195971 (MOTOR)"

Near Miller Rd, Dansville, NY 14437
David L.

David L.

DISHWASHER KITCHENAID KUDS30IXBL9 Unit is leaking from the float due to debris build up under float. Removed float and cleaned. Water to unit is cold and is contributing to cleaning issues. Wave guide is also clogged again and the spray arms are also clogged. Ordering spray arms and wave guide. Recommending that the customer have water supply connected to the kitchen sink so that the water supply line can be purged of cold water before using the appliance. This willPrevent debris from clogging components in the future; rqstng P&A on 1 WPW10082841 (arm-spray) and 1 WPW10320510 (arm-spray) and 1 WPW10497235 (seal)

Near Moscow Rd, Hamlin, NY 14464
Shaiman C.

Shaiman C.

DISHWASHER KITCHENAID KDTM354ESS3 "Customer concerned about rubber gasket in dispenser falling out and silverware falling through a hole in the silverware basket. A small piece of plastic broke off on the bottom the silverware basket, causing silverware to fall through. Replaced dispenser. Silverware basket not covered under warranty. Customer states they will contact the Manufacturer. No further repair necessary. Silverware basket part number: WPW10473836; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER , used 1 W10861000 (DISPENSER) from stock"

Near Southwind Way, Rochester, NY 14624
David L.

David L.

DRYER AMANA NGD4655EW2 Drum is warped and has damaged bearing felt ordering drum and felt ; ordrng 1 279220 (bulb clip) and 1 W10899578 (drum) and 1 W11035878 (brng&seal)

Near Helendale Rd, Rochester, NY 14609
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL MHW6630HW0 "Customer reports unit leaks intermittently. F0E2 error code stored. Inspected behind unit, discovered soapy residue on the back of unit and on the floor. Customer stated they use various amounts of detergent. Suspecting the leaking events are due to the suds reducing routine done automatically by the machine. Suggesting customer to reduce the amount of detergent being used. No further repair necessary."

Near Ogden Parma Town Line Rd, Spencerport, NY 14559
Evan E.

Evan E.

WASHER MAYTAG MVWC565FW0 Customer stated that unit would not spin. Upon inspection discovered error code f7e6 for motor fault. Discovered that actuator was failing to shift from spin to agitate. Replaced actuator and ran test cycle. Unit now agitating as it should. Unit tested good ; used 1 W10913953 (ACTUATOR) from stock

Near Mont Vista Ln, Webster, NY 14580
Evan E.

Evan E.

DRYER FRIGIDAIRE GLEQ2152ES1 Using bearing kit to repair dryer causing large squealing noise. Replaced bearing. Ran test cycle. Unit tested good

Near Lafayette Pkwy, Rochester, NY 14625
Evan E.

Evan E.

DRYER WHIRLPOOL WED8300SW0 Using dryer repair to replacing unit causing squealing noise while in spin. Replaced all parts included in kit. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

Near Acadian Rise, Fairport, NY 14450
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW2 Unit stuck in cycle . Power cycled unit . Unit still in cycle . Reseated all connections to unit control . Checked for error codes . No error codes . Ran auto diagnostics and calibrated unit . Unit tested good and is working as expected .

Near Strong Rd, Victor, NY 14564
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTE104ESS1 "Dishwasher leaking . Ran unit in auto diagnostics unit tested good . Both spray arms are turning .Found the tub gasket had a tear in it . Replaced gasket with W10300924V . Tested unit . Tested good ; (created new UIS, deleted prior attachment to UisID 58442), dspstn on spec-tagged invntry: 1 W10300924V GASKET and 1 WPW10605057 PUMP"

Near Deer Creek Rd, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR ELECTROLUX EI23BC36IS3 Replaced defrost thermostat due to not defrosting . Unit tested good .

Near Chelmsford Rd, Rochester, NY 14618
Steve M.

Steve M.

DISHWASHER WHIRLPOOL KDTE334GPS0 Found motor is seized causing unit to shut off after filling. Ordering motor. ; ordrng 1 W11162733 (MOTOR/SUMP)

Near Yerkes Rd, Canandaigua, NY 14424
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 Replaced water valve and water tube due to leaking . Tested unit tested good .

Near Landmark Ln, Pittsford, NY 14534
Steve M.

Steve M.

DRYER WHIRLPOOL MEDZ600TW2 Found f01 error code for main control failure. Ordering control; rqstng P&A on 1 WPW10111606 (cntrl-elec)

Near Crystal Ridge Cir, Canandaigua, NY 14424
David L.

David L.

DRYER MAYTAG MEDB835DW4 Replaced catch due to door not closing. Door operating properly. Checked venting with tester. Vent tested good; dspstn on spec-tagged invntry: 1 WPW10610880 CATCH

Near Fallwood Terrace, Hilton, NY 14468
David L.

David L.

WASHER FRIGIDAIRE FAFW4011LW0 Key pad has a stuck key and is pausing the unit. Unable to start the unit. Door lock is damaged. Quoted for controls and door lock. Customer is going to replace the unit

Near Grove St, Rochester, NY 14605
David L.

David L.

REFRIGERATOR MAYTAG MFW2055FRZ00 Found freezer door ajar causing slow ice production. Adjusted rails so door would just. Jumped thermostat on ice maker. Ice maker harvested and filled. Customer to monitor

Near Tubman Way, Rochester, NY 14608
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS571CIDM00 Replaced ice bin and broken thermistor cover.

Near Northland Ave, Rochester, NY 14609
David L.

David L.

RANGE GE JGB285DETBB Checked top burners for improper combustion. Issue has gone away before arrival. Unit operating as expected.

Near Hinsdale St, Rochester, NY 14620
David L.

David L.

REFRIGERATOR GE 106.749694 The RC compartment is not cooling due to an open fan motor. 120VAC to windings. Replaced evaporator fan motor. Unit tested good; dspstn on spec-tagged invntry: 1 WPW10189703 MOTOR-EVAP

Near Oakland St, Rochester, NY 14620
Dave F.

Dave F.

OVEN-MW COMBO WHIRLPOOL WOC75EC7HS00 Replaced the control and user interface. Due to not operating correctly. Tested unit .tested good .

Near Gaskin Pl, Pittsford, NY 14534
Dave F.

Dave F.

OVEN-MW COMBO MAYTAG MMV1174FZ3 "Unit turn table making some noise . Cleaned the rollers and the glass . . Sounds is just the glass plate moving around . Unit tested good . ; (created new UIS, deleted prior attachment to UisID 58440)"

Near Longtrail Ln, Henrietta, NY 14467
Steve M.

Steve M.

RANGE WHIRLPOOL WFE525S0HT0 Replaced cooktop for cosmetic damage in first 30 days. The cooktop checks good.

Near Hamlin Dr, Canandaigua, NY 14424
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Replaced freezer led for no light in freezer and FF light was dim. The lights tested good. ; used 1 W11205083 (MODULE) from stock

Near Needham Ave, Phelps, NY 14532
Steve M.

Steve M.

DISHWASHER MAYTAG MDB4949SDE2 Replaced drain pump for slow drain. Pump is covered under part warranty. The dishwasher filled and drained multiple times properly. ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN

Near Lincoln Rd, Newark, NY 14513
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FGHF2344MP0 Defrosted evaporator and replaced open defrost thermostat for not cooling open FF section. The refrigerator tests good ; used 1 WP4387490 (DEFROST TSTAT 50) from stock

Near Cole Rd, Marion, NY 14505
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL ED2VHEXTQ01 The refrigerator is not defrosting. Bimetal and heater tests good. The u it needs a control. Defrosted unit for customer and he is going to replace.

Near Jupiter Way, Macedon, NY 14502
Steve M.

Steve M.

DISHWASHER MAYTAG MDB8959SFZ4 Removed drain line from disposal and tested drain function . The water drained as expected multiple times from dishwasher. No problems found.

Near Bent Oak Trail, Fairport, NY 14450
Dave F.

Dave F.

RANGE KENMORE 790.910696 Replaced control due to unit not heating . Tested unit tested good .

Near Sheldon Rd, Honeoye Falls, NY 14472
Shaiman C.

Shaiman C.

RANGE KENMORE 362.62781 Bake element was missing. Installed bake element. Unit tested good.

Near Samuel Way, Rochester, NY 14606
Shaiman C.

Shaiman C.

DISHWASHER KITCHENAID KDTE104ESS1 "Customer states unit would not fill with water. 6-4 error code stored. Started unit in regular wash cycle, no water was entering unit. Inspected the wiring going to the inlet valve. The harness was not plugged in all the way going to the valve thus power was being sent to the valve. Secured the harness. Unit then begin filling with water and spraying as it should. No further repair necessary."

Near Chili Ave, Rochester, NY 14611
David L.

David L.

REFRIGERATOR WHIRLPOOL MBF1958FEZ03 Freezer was not shutting due to wire rack being installed crooked. Adjusted rack so the door would seal.

Near Lake Terrace, Irondequoit, NY 14617
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE104HPS0 Customer stated that unit will not drain. Upon inspection discovered that check valve for drain line was not opening. Tested check valve and ran test cycle. Unit is now draining. Confirmed function multiple times. Unit tested good

Near Elmcroft Rd, Rochester, NY 14609
David L.

David L.

REFRIGERATOR KITCHENAID KRFF507HPS00 7726760485Unit is still turning on and off. Replaced control per Techline. Went through and disconnected loads with tech line to identify problem. Unable to change issue. Tech line wants the UI replaced ordering UI. ; ordrng 1 W11228269 (panel-ui)

Near Gallant Fox Ln, Webster, NY 14580
David L.

David L.

WASHER GE GTW460ASJ4WW Replaced leaking fill valve customer to monitor. ; used 1 SH1500 (SHIPPING&HANDLING) from stock

Near Rogers Pkwy, Irondequoit, NY 14617
David L.

David L.

REFRIGERATOR KITCHENAID KRFF300ESS01 Replaced RH door due to broken hinge. Door tested good

Near Ridge Rd, Webster, NY 14580
David L.

David L.

OVEN WHIRLPOOL WOS97EC0HZ01 Replaced UI and control due to unit shutting off on its own. Customer to monitor

Near Providence Dr, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced evap and compressor due to compressor burn out. Unit began cooking after install

Near Goodman St N, Rochester, NY 14607
Dave F.

Dave F.

DISHWASHER MAYTAG MDB8979SEZ0 "Adjusters are broken due to track failure . Ordering new adjusters WPW10609578 , WPW10609579 . Bring tracks with me . Using s code S22916; ordrng 1 WPW10609578 (adjuster) and 1 WPW10609579 (adjuster), dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"

Near County Line Rd, Macedon, NY 14502
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTE334GPS0 Found debris in drain pump . Removed debris .tested unit found that the drain was fairly slow . Customer will seek plumber . Unit tested good.

Near Co Rd 41, Farmington, NY 14425
Dave F.

Dave F.

DISHWASHER MAYTAG MDB8959SFZ4 Replaced tracks and adjusters on both sides of the unit . Tested unit in auto diagnostics . Unit tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

Near Richardson Rd, Victor, NY 14564
Dave F.

Dave F.

RANGE KITCHENAID KGSC308LSS0 F2 E1 error code .techsheet says check connections to glass console . Reseated connections and power cycled unit . Unit tested good .

Near Bay Rd, Webster, NY 14580
Dave F.

Dave F.

RANGE KITCHENAID KSDB900ESS3 Right front burner did not have the correct burner cap . Found the other cap was on the left front . Switched caps . Tested unit .tested good .

Near Nature Trail Cir, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Freezer temperature is -1 . Fresh food is 45 degrees. Found ice buildup in back of fridge and over evaporator in FF section. Tested thermistors . Test 1,2,39 tested good. Steam melted ice on evaporator . Secured evap thermistor with foil tape and zip tie. Ran tested four .Monitored evaporator to observe standard frost pattern. Unit tested good."

Near Terrace Hill Dr, Penfield, NY 14526
Steve M.

Steve M.

DRYER FRIGIDAIRE AEQ8000FS0 Found blower wheel separated from motor causing excessive noise. Found upper seal is worn causing screeching. The bearing housing on the back is almost worn enough to start causing damage to bearing. Quoted for all to repair. ; rqstng P&A on 1 131775600 (blwr housing w/wheel) and 1 134440200 (seal felt upper) and 1 5303281153 (bearing kit-rear)

Near Lakeville Ln, Webster, NY 14580
Dave F.

Dave F.

DISHWASHER KITCHENAID KDPE234GPS0 Unit leaking from front . Used clear door on dishwasher found that the lower spray arm had a crack in it on one of the welds. Replaced lower spray arm with W11101428 and tested unit in diagnostics unit tested good .

Near Fairpoint Dr, Fairport, NY 14450
Steve M.

Steve M.

DRYER WHIRLPOOL WGD5800SW0 "Ordering maintenance kit to replace rollers,belt and idle for thumping while running ; ordrng 1 4392065 (dryer repair kit)"

Near Imperial Dr, Webster, NY 14580
Steve M.

Steve M.

WASHER WHIRLPOOL WFW72HEDW0 Found trap on back of unit was obstructed causing no fill error code and the washer would not finish cycle. The washer tested good.

Near Middle Rd, Caledonia, NY 14423
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Tested unit and it started right and is cooling. All lights and fans are working. The refrigerator tests good

Near Marketplace Dr, Rochester, NY 14623
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Installed center hinge, shim and freezer door and top hinge shim for missing parts. Gasket checked good. ; used 2 WP489467 (WASHER) from stock"

Near Marketplace Dr, Rochester, NY 14623

View More