We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Farmington, New York 14425
Jeremy
Job Details:
10/13/2022
Customer stated dishes are not getting dry. Ran diagnostics and found F7E1. Verified heater operation in diagnostic cycle. Ordering control board.; rqstng P&A on 1 W10906426 (Control)
We serviced a
KITCHENAID RANGE
Model KOCE500ESS05
Near Bloomfield, New York 14469
Jeremy
Job Details:
10/13/2022
"Microwave does not come on. Tested lamp according to tech sheet, tests bad. Ordering lamp.; rqstng P&A on 1 WPW10490593 (Lamp Housing) and 1 W10886919 (Lamp)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCO22EVBL2
Near Fairport, New York 14450
Ray Benedetto
Job Details:
10/13/2022
Freezer is getting frost buildup in front right corner of freezer. Found gap in door gasket on right top. Needs gasket to repair.; ordrng 1 W10436252 (Door Gasket)
We serviced a
KITCHENAID RANGE
Model KSGB900ESS1
Near Hilton, New York 14468
Dave L
Job Details:
10/13/2022
SR7734807452 documented intermittent right front burner with tech line. Adjusted spreader until flame was consistent. ; ordrng 1 WPW10256028 (Burner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2290VPY4
Near Hilton, New York 14468
Dave L
Job Details:
10/13/2022
Repaired broken damper that was preventing cooling. Gaskets are torn ordering fresh food and freezer gaskets. Customer paid in full. Refrigerator cooling after damper repair. ; ordrng 2 W10830047 (Gasket)s and 1 W10436252 (Gasket freezer)
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Rochester, New York 14624
Josh Henchen
Job Details:
10/13/2022
"Replaced Cam, door latch, striker, drain pump, and agitator due to washer making loud noise and stopped draining. Ran unit in diagnostic mode, all functions good. Ran quick load no noises. Recalibrate unit, washer checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W11394572 DOOR LATCH , and 1 W11457841 STRIKE"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS1
Near Canandaigua, New York 14424
Jeremy
Job Details:
10/13/2022
"Oven is not heating. Found that bake element is burned out, ordering element.; ordrng 1 W10779716 (Bake Element)"
We serviced a
WHIRLPOOL OVEN
Model MGR6600FZ2
Near Penfield, New York 14526
Josh Henchen
Job Details:
10/13/2022
"Replaced faulty ignitor, cleaned bake burner, tested range. Heated to 350 in 13 mins. Range checks good.; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW3
Near Penfield, New York 14526
Josh Henchen
Job Details:
10/13/2022
"Customer stated dryer stopped working. Checked and found no codes, Ran all cycles with different temps, functions as expected. Dryer checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Fairport, New York 14450
Ray Benedetto
Job Details:
10/13/2022
Replaced ice maker. Component cycled and filled. Operating normal.
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Lyons, New York 14489
Andres V
Job Details:
10/13/2022
I went to install lid on the washer I noticed that it had a dent. Ordering new lid.; ordrng 1 Wpw10460693 (Lid)
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Newark, New York 14513
Andres V
Job Details:
10/13/2022
Washers model was worn out and could not see model number so previous tech accidentally got the wrong part number. I found the model and I'm ordering correct part.; ordrng 1 W11217817 (Suspension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near Rochester, New York 14616
Dave L
Job Details:
10/13/2022
Found leak on plastic water supply line. Leak is on the house side. Recommending that the customer have a qualified plumber install a copper water supply line.
We serviced a
MAYTAG DRYER
Model PYET244AYW
Near Fairport, New York 14450
Ray Benedetto
Job Details:
10/13/2022
"Unit stopped working mid-cycle. Machine receiving ~240 VAC. Called Techline SR7734809660, tested thermal fuse, no continuity. Needs thermal fuse to repair.; ordrng 1 LA-1053 (Thermal Fuse)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, New York 14626
Dave L
Job Details:
10/13/2022
Water supply has been shut of to the unit turned on water supply. Cold water shut off leaks. Recommending the customer have a qualified plumber address the water issue
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Webster, New York 14580
Andres V
Job Details:
10/13/2022
"Customer stated units spray arms were not moving. I diagnosed unit using clear door, I did notice that neither arm were spinning. The water coming out does have good pressure and it does not look weak. Ordering new spray arms.; ordrng 1 W11101428 (Spray arm) and 1 WPW10448645 (Upper spray arm)"
We serviced a
MAYTAG DRYER
Model MED5630HWO
Near Rochester, New York 14618
Andres V
Job Details:
10/13/2022
Customer stated unit was making loud noise. I diagnosed unit and found lint built up around blower wheel. I cleaned out blower and put unit back together. Unit is no longer making noises.
We serviced a
MAYTAG DRYER
Model MGDC400VWO
Near Rochester, New York 14619
Andres V
Job Details:
10/13/2022
Customer stated unit was not stopping when in a automatic cycle. I checked timer to make sure it advanced and also that unit is heating. Thermostat is not sensing correct temp. Ordering fuse.; ordrng 1 WP3387134 (Thermostat)
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Rochester, New York 14611
Andres V
Job Details:
10/13/2022
Replaced door switch and tested unit. Unit is turning on and heating properly; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC
Near Rochester, New York 14616
Dave L
Job Details:
10/13/2022
Customer had a load of towels that did not spin out. No errors in diagnostics. Found drain hose installed too low. Customer added a stand pipe to correct issue. Tested unit extensivelyTo verify it was operating normally.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Pittsford, New York 14534
Ray Benedetto
Job Details:
10/13/2022
"Unit keeps tripping breaker. Fridge was plugged into a GFCI outlet, which was causing it to trip. Customer plugged into a dedicated outlet and unit has not tripped. Will need to consult a licensed electrician per Service Pointer W11525530. Customer Verified with Techline, SR7734811190 that it is a GFCI outlet."
We serviced a
MAYTAG WASHER
Model MVWP475EW0
Near Rochester, New York 14618
Ray Benedetto
Job Details:
10/13/2022
Unit not draining and making a grinding sound. Found foreign object in drain pump that caused drain pump to fail. Needs drain pump to repair. ; ordrng 1 WPW10276397 (Drain Pump)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, New York 14606
Dave L
Job Details:
10/13/2022
Customer experienced an abnormal noise while washing sheets. Tested okay in diagnostics and quick wash. Checked cam and belt for wear. Reseated cam and belt. Watched quick wash to completion to verify operation
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Rochester, New York 14606
Dave L
Job Details:
10/13/2022
Inspected unit for abnormalNoises. Found discharge tube making contact with suction line in the machine compartment. Adjusted tubing. Did not find the unit to be abnormally loud.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Brockport, New York 14420
Dave L
Job Details:
10/13/2022
Found air returns blocked with ice preventing airflow to the ice maker. Removed ice from freezer evaporator air returns. Customer to monitor for ice after 24 hours. Power cycled unit to clear error codes
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Rochester, New York 14618
Josh Henchen
Job Details:
10/13/2022
"Replaced gearcase, splutch assembly, actuator and washplate due to washer leaking oil and not agitating correctly. Ran diagnostic cycle, washer test good. Washer checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Henrietta, New York 14586
Ray Benedetto
Job Details:
10/13/2022
Customer did not need service. Washing machine with replaced with a new one.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS
Near Pittsford, New York 14534
Josh Henchen
Job Details:
10/13/2022
"Customer stated dishwasher is not functioning properly at all. Checked and found F6E4,F8E3,F9E1,F9E4. Ran diagnostic cycle drain pump isn't activating to push out water. Ordering Drain pump W10914557. Will need shop vac.; ordrng 1 W10914557 (DRAIN PUMP)"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near Victor, New York 14564
Josh Henchen
Job Details:
10/13/2022
"Customer stated dryer taking longer and longer to dry clothing. Checked and found Very long vent run(took photos), leveled front of dryer to help with noises. Tested vent, it came back yellow, however venting isn't even a year old. Recommended changing vent situation to help with drying times. Dryer checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, New York 14617
Andres V
Job Details:
10/13/2022
"Customer stated unit was squeaking. I opened and closed door heard the squeaking coming from the bottom right corner. I used some WD40 to lubricate it, unit no longer makes noise"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rochester, New York 14626
James
Job Details:
10/13/2022
"Unit grinding on agitation and squeaking during spin. Excessive vibration on full spin. Rotor loose on gearcase with bolt tight. Need gearcase, slider, rotor and nut. ; rqstng P&A on 1 W11260238 (Rotor) and 1 W10734521 (Slider) and 1 W11449841 (Drive), ordrng 1 W11551646 (Nut)"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW
Near Hilton, New York 14468
Dave L
Job Details:
10/13/2022
Customer is experiencing wet loads cleared pressure port to improve water level sensing customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near West Henrietta, New York 14586
Dave L
Job Details:
10/11/2022
"Replaced the evaporator and compressor due to poor cooling. Unit began cooling shortly after recharge. Customer to monitor; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11504431 COUPLER BR 7.5X5 , 1 WPW10143759 DRIER-UV DYE , 1 W11109499 DRIER- TUBE , 2 W11504433 COUPLER BR 6X4 , 2 W11504447 COUPLER , 2 W11504448 COUPLER , 2 W11506619 COUPLER BR 8 , and 2 W11506620 COUPLER AL 8X8"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, New York 14626
Dave L
Job Details:
10/11/2022
ReplacedControl due to no voltage to UI. Tested ok; dspstn on spec-tagged invntry: 1 W11557935 CNTRL- ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Rochester, New York 14626
Dave L
Job Details:
10/11/2022
Customer concerned with auger getting stuck. Found auger motor to be working okay. Its likely a cube was stuck in the jaws preventing dispensing. Recommending onlyUsing ice madeBy the iceMaker in dispenser
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Spencerport, New York 14559
Dave L
Job Details:
10/11/2022
Unit was displaying f8-e4 error. Found water in drain pan. Verified water supply was not leaking. Ran dishwasher to rule out excess suds. Its likely an item in the dishwater was impeding spray arm movement resulting in a small corner leak. Customer to monitor.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Caledonia, New York 14423
Josh Henchen
Job Details:
10/11/2022
"Replaced Heater element due to bushings, SP: S17304. Tested dishwasher, Checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
WHIRLPOOL WASHER
Model MVWC300BW1
Near Scottsville, New York 14546
Josh Henchen
Job Details:
10/11/2022
"Customer stated unit isn't agitating clothing. Checked and found no codes, Ran diagnostic cycle washer not agitating. Rod in middle has disconnected from gearcase and agitator. Unit would need new gears case assembly. Customer wants to get a new washer."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Churchville, New York 14428
Josh Henchen
Job Details:
10/11/2022
Customer stated top rack of dishwasher wasn't rolling properly. Checked and found front wheel on both sides damaged. Ordering W10712395 need 2.; ordrng 2 W10712395 (ADJUSTER)s
We serviced a
WHIRLPOOL WASHER
Model MVWC300BW1
Near Scottsville, New York 14546
Josh Henchen
Job Details:
10/11/2022
"Customer stated unit isn't agitating clothing. Checked and found no codes, Ran diagnostic cycle washer not agitating. Rod in middle has disconnected from gearcase and agitator. Unit would need new gears case assembly. Customer wants to get a new washer."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Churchville, New York 14428
Josh Henchen
Job Details:
10/11/2022
"Customer stated dishwasher is filling with water but not cleaning dishes. Checked and found F4E3,F7E1. Ran diagnostic cycle, unit needs new Sump WPW10455268 Grommet WPW10538166 hose W10445975; ordrng 1 WPW10455268 (Sump) and 1 W10445975 (Hose) and 1 WPW10538166 (Grommet)"
We serviced a
MAYTAG DRYER
Model MED7230HC
Near Churchville, New York 14428
Josh Henchen
Job Details:
10/11/2022
"Customer had a video of the noise. Checked and found vent on back of dryer disconnect with plastic 90 bend. Eliminated the 90 had it reattached. Dryer is checking good. Customer will monitor, If problem persists order blower fan WP697772."
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Rochester, New York 14618
Josh Henchen
Job Details:
10/11/2022
Replaced old Timer/CCu due to faulty operation. Washer came unlocked and was able to run a normal cycle and tested good. Washer checks good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Henrietta, New York 14467
Ray Benedetto
Job Details:
10/11/2022
"Replaced wire harness and vent fan, did not solve issue. Called Techline, during testing, wiggled connector on control board and fan started. Needs control board to repair.; ordrng 1 W11342846 (Control Board)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pittsford, New York 14534
Ray Benedetto
Job Details:
10/11/2022
Replaced console. Verified functionality of buttons.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Pittsford, New York 14534
Ray Benedetto
Job Details:
10/11/2022
Replaced rails in freezer. No frost build-up. Customer will monitor.
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Pittsford, New York 14534
Ray Benedetto
Job Details:
10/11/2022
"Unit loud noise during gear shifting stage. Replaced cam and actuator. Calibrated unit and ran test mode a few times and the noise did not manifest. Customer will monitor. If issue persists, unit will need gearcase, W11454372.; used 1 W10721967 (Cam), and 1 WPW10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06
Near Palmyra, New York 14522
Ray Benedetto
Job Details:
10/11/2022
Replaced thermistor per previous tech's diagnosis. Power cycled unit. Operating normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs331sdhm03
Near Macedon, New York 14502
Ray Benedetto
Job Details:
10/11/2022
Unit not cooling. Found thin sheet of ice in freezer and connector to heater harness not plugged in entirely. Assembled connector correctly and disposed of ice.
We serviced a
WHIRLPOOL RANGE
Model SF395LEEQ0
Near Rochester, New York 14607
Andres V
Job Details:
10/11/2022
Customer stated unit was not heating on a bake cycle. I diagnosed unit found igniter is getting 110v but not glowing. Unit needs new igniter ; ordrng 1 4342528 (Igniter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Rochester, New York 14618
Andres V
Job Details:
10/11/2022
"Customer stated unit has stopped producing ice. I put into into a diagnostic mode and checked for error codes I did not find any codes stored. I then cycled ice make mold had cubes and cycled properly. I also checked ice box fan using test 36 I noticed that when fan was turned on it was not coming on. I checked voltage, fan had 12v DC. Unit needs new fan.; ordrng 1 W10846539 (Ice box fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFX2876DRM00
Near Fairport, New York 14450
Andres V
Job Details:
10/11/2022
"Customer stated unit is not cooling properly. When I arrived to home I checked fresh food section the temp was around 55, freezer was also very warm. This is a dual evaporator unit so I ran the compressor to make sure that it was coming on. Compressor and fan turned on in a diagnostic test mode. Compressor was pulling between 1.5-1.4 amps. Unit seems to be having a restriction issue but not 100% sure. I will need a sealed system tech to come take a look to make sure it's a restriction not a leak."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS00
Near Penfield, New York 14526
Andres V
Job Details:
10/11/2022
"Customer stated that unit is still leaking after last visit. I diagnosed unit and did find water behind the fridge. I had customer turn water on, I checked line and only notice water leaking from connection where it goes for a copper line to a braided stainless line. I also noticed water to be leaking onto the bottom try of the fridge. Drip tray seems to have a crack and water is going through it and going to floor. I advised customer gets a plumber to fix connection and also replace evaporator drip tray. ; ordrng 1 W11225840 (Drip tray) and 1 W11084807 (Tube)"
We serviced a
WHIRLPOOL WASHER
Model wtw4855hw1
Near Macedon, New York 14502
Ray Benedetto
Job Details:
10/11/2022
"Unit making loud noise during spin. Removed foreign object from pulley guard. Still squealing during spin. Replaced belt. Calibrated unit, operating normal.; used 1 W11239857 (Belt) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Irondequoit, New York 14617
James
Job Details:
10/11/2022
Replaced door and inspected seal. Customer is to monitor.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Webster, New York 14580
James
Job Details:
10/11/2022
F5e2 lock error and unit stuck on 1 minute. Ran Diagnostics cycle successfully. Cleared errors. Customer is to monitor.
We serviced a
WHIRLPOOL OVEN
Model KODE900HBS00
Near Marion, New York 14505
James
Job Details:
10/11/2022
Lower oven wouldn't turn off. F6e4 communication error to acu. Need to replace control panel and acu at same time. ; ordrng 1 W11399171 (User interface) and 1 W11294388 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Williamson, New York 14589
James
Job Details:
10/11/2022
Clicking noise then fr suspension disconnected from tub. Drum damaged cabinet during incident. ; ordrng 1 W10596395 (Cabinet) and 1 W11454372 (Gearcase) and 1 W11217817 (Suspension)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL0
Near Fairport, New York 14450
Andres V
Job Details:
10/11/2022
Customer stated unit is leaking when in a cycle from the corners. I diagnosed unit and found the gasket is not sealing correctly against the inner door and causing water to run down the side of inner door and down into corner. Unit needs new gasket; ordrng 1 W11483553 (Gasket)
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Macedon, New York 14502
Ray Benedetto
Job Details:
10/11/2022
Unit getting stuck keypad error. Replaced control board and console. Verified burners and bake were working correctly.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Macedon, New York 14502
Ray Benedetto
Job Details:
10/11/2022
"Replaced control board. Could not test, no 240 hook up."
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Fairport, New York 14450
Andres V
Job Details:
10/11/2022
Customer stated that unit was not draining properly. I diagnosed unit took off front panel and cleaned out filter. Filter was full of lint and not letting water flow. Filter is also has some broken pieces ordering filter.; ordrng 1 W11458347 (Filter)
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Rochester, New York 14625
Andres V
Job Details:
10/11/2022
Customer stated unit was not washing properly. I used clear door to see inside unit while it was washing. I noticed that bottom wash arm was not spinning. I examined wash arm and noticed that some of the holes were clogged but not enough to prevent arm from spinning. Pump is not pushing water hard enough to make wash arm spin.; ordrng 1 W11085683 (Sump and pump) and 1 W11101428 (Wash arm)
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Williamson, New York 14589
James
Job Details:
10/11/2022
Replaced pump and control. Tested unit and verified operation.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Williamson, New York 14589
James
Job Details:
10/11/2022
Unit intermittent to leak. Tested and couldn't verify. Suspect pump is weak and spray arms spraying corner of door. Retest on return. ; ordrng 1 W11085683 (Pump) and 1 Sh15
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Williamson, New York 14589
James
Job Details:
10/11/2022
"Checked pressure and pressure equalized then went over 150 psi no leeaks found. Replaced compressor and tested. Pressure was 110 and 8psi. Customer is to monitor. ; dspstn on spec-tagged invntry: 2 W11504416 COUPLER BR 8.5X6 2 W11504433 COUPLER BR 6X4 , 2 W11504436 COUPLER AL BR 6X1.8 , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Avon, New York 14414
Jeremy
Job Details:
10/11/2022
"Customer stated washer will not start a cycle. Unit has F7E7 error code. Found wash motor does not run and only hums. Also found drain pump is leaking. Ordering motor, capacitor, drain pump and hose.; ordrng 1 W11395618 (Capacitor) and 1 W11026785 (Motor) and 1 W11399437 (Drain Pump) and 1 W10899966 (Hose)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Rochester, New York 14609
Andres V
Job Details:
10/11/2022
Installed new ACU. Put unit into diagnostic mode and ran a cycle. Cycle ran successfully and is working properly.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, New York 14609
Andres V
Job Details:
10/11/2022
Customer stated that they had a piece of clothing stuck underneath agitator when taking the clothing out for some reason pump was activated and would not shut off. I held cancel button down and unit canceled cycle. I then ran a diagnostic cycle which finished successfully. I also started a normal cycle watched it fill and advance to wash cycle.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS0
Near Spencerport, New York 14559
Dave L
Job Details:
10/11/2022
Customer is concerned with cabinet bowing out on both sides and interior shelving gaps. The cabinet and interior liner are not serviceable referring customer back to warranty.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB03
Near Spencerport, New York 14559
Dave L
Job Details:
10/11/2022
Replaced drain tube a drilled hole due to door hard to open. Customer toMonitor. ; used 1 W10619951 (Drain tube) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Brockport, New York 14420
Dave L
Job Details:
10/11/2022
"Able screen on the coldWater valve was clogged causing the unit to shut off on a long fill error. Cleaned screen. Ordering valve; rqstng P&A on 1 W10869799 (Valve), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Farmington, New York 14425
Jeremy
Job Details:
10/11/2022
Replaced wash motor for failed wash motor. Unit tested good. Control was misdiagnosed as faulty.; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR
We serviced a
JENN AIR REFRIGERATOR
Model JFX2897DRP02
Near Farmington, New York 14425
Jeremy
Job Details:
10/11/2022
"Replaced LEDs in fresh food section, all LEDs now working."
We serviced a
WHIRLPOOL RANGE
Model KSGB900ESS5
Near Canandaigua, New York 14424
Jeremy
Job Details:
10/11/2022
"Customer stated warming drawer does not close properly. Found right track separated causing drawer to fall. Secure track, drawer opens and closes properly."
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW1
Near Canandaigua, New York 14424
Jeremy
Job Details:
10/11/2022
Found pillow case stuck under agitator. Removed agitator so article could be removed and reinstalled agitator. Unit tested good.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Hamlin, New York 14464
Dave L
Job Details:
10/11/2022
Replaced open bake element. Tested ok.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Hilton, New York 14468
Dave L
Job Details:
10/11/2022
Replaced overlay due to f6-e2 error. Tested ok.
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Rochester, New York 14607
Andres V
Job Details:
10/10/2022
Customer stated drawers would not align correctly. I diagnosed unit and did notice that the right side of drawer could be pushed in more then the left side. Ordering new rails for drawer.; ordrng 1 WPW10441804 (Rail) and 1 WPW10441805 (Rail)
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Rochester, New York 14608
Andres V
Job Details:
10/10/2022
"Customer refrigerator doors was damaged when it was delivered. Ordering both doors, I informed customer that it can take any where from 4-12 weeks and we will give him a call when they have arrived.; ordrng 1 W11398751 (Bottom door) and 1 LW10680730 (Freezer door)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB750RCC0
Near Rochester, New York 14608
Andres V
Job Details:
10/10/2022
"I installed new nuts on heating element. I tested unit and found timer was still not moving. I checked to see if heater was getting voltage but was not. Jeff helped me out and we figured out that fuse did have continuaty but was not sending voltage through. Had the fuse at the office I went and grabbed it. Installed the fuse, now heater is getting voltage and unit is working properly."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Phelps, New York 14532
Doug Balcom
Job Details:
10/10/2022
Customer states unit stops mid cycle. Found unit plugged into a GFCI outlet. Ran diagnostic test no codes. Advised customer to have outlet changed to a regular outlet. Unit is operating as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Rochester, New York 14612
Dave L
Job Details:
10/10/2022
The wash motor has failed. Ordering sump; rqstng P&A on 1 WPW10591570 (Sump)
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Rochester, New York 14612
Dave L
Job Details:
10/10/2022
Control supports would no longer clip into console causing the middle to sag and the control to be comeLoose when used. Replaced console.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Rochester, New York 14618
Jeremy
Job Details:
10/10/2022
"Customer stated fresh food section is warm. Found that evaporator fan motor seized and ice built up behind air tower. Ordering fan motor, air tower and baffle.; ordrng 1 WP2315539 (Evaporator Fan Motor) and 1 W11126274 (Air Tower) and 1 W11206112 (Baffle) and 1 W11026417 (Knob)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DWH0
Near Pittsford, New York 14534
Andres V
Job Details:
10/10/2022
Installed new pump. I tested unit by starting a normal cycle then draining to hear if pump made any noise. Pump is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Pittsford, New York 14534
Jeremy
Job Details:
10/10/2022
"Upper rack adjuster is broken, ordering adjuster kit.; ordrng 1 W10712395 (ADJUSTER)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Henrietta, New York 14467
Ray Benedetto
Job Details:
10/10/2022
"Start button stuck and cannot start cycle. Attempted to adjust button, but it's internally broken. Needs console to repair.; rqstng P&A on 1 W10910626 (Console)"
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Rochester, New York 14615
Dave L
Job Details:
10/10/2022
Replaced oven door glass and vent trim. Tested ok
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Pittsford, New York 14534
Ray Benedetto
Job Details:
10/10/2022
Customer ran a load of clothes on the Towels selection. Load finished and all towels were rung out. Checked operation of recirculating pump and it functioned normal in drain and spin step. No mechanical failure. Customer will monitor.
We serviced a
WHIRLPOOL DRYER
Model MEDZ400TQ1
Near Sodus, New York 14551
Andres V
Job Details:
10/10/2022
Replaced ACU. Tested unit on a normal dry cycle. Unit turned on and is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Palmyra, New York 14522
Jeremy
Job Details:
10/10/2022
Replaced wash arms and sump for poor wash action. Unit tested good.
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Fairport, New York 14450
Ray Benedetto
Job Details:
10/10/2022
"Replaced console and ribbon cable. Verified functionality of bake, broil and burners. All features operating normal."
We serviced a
AMANA RANGE
Model ACF3355AS
Near Rochester, New York 14620
Josh Henchen
Job Details:
10/10/2022
Replaced faulty bake ignitor. Range checks good.
We serviced a
WHIRLPOOL OVEN
Model MGR6600FZ2
Near Penfield, New York 14526
Josh Henchen
Job Details:
10/10/2022
Customer stated oven isn't working. Checked and found flame would come on but go out due to Spark Module. Oven needs new spark Module W11162730.; ordrng 1 W11162730 (Module Spark)
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ1
Near Webster, New York 14580
Andres V
Job Details:
10/10/2022
"Customer stated unit is not heating. I took off bottom panel and checked thermostat, fuse did not have continuaty. I used a jumper wire to bypass fuse and make sure heating element comes on. Element turned on and is working properly. Unit needs new thermostat.; used 1 280148 (Fuse) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW3
Near Penfield, New York 14526
Josh Henchen
Job Details:
10/10/2022
"Customer stated dryer stopped working after first load. Checked and found F6E1 cleared and ran diagnostic, functions as expected. Reseeded connections to mcu, Ran load of laundry. Dryer checks good."
We serviced a
WHIRLPOOL WASHER
Model WFW6620H0
Near Rochester, New York 14609
Dave L
Job Details:
10/10/2022
Found hole in bellow causing leak on larger loads. Replaced bellows. Tested ok in diagnostics
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, New York 14626
James
Job Details:
10/10/2022
"Replaced wire harness, capacitor and actuator and tested. Unit shorts control. Found if actuator is manually engaged motor will hum and try to spin. Replaced actuator again and unit calibrated successfully. Tested drain and spin. ; used 2 Wpw10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Fairport, New York 14450
Ray Benedetto
Job Details:
10/10/2022
Customer put a heavy object on lower right shelf in door. Ten minutes later the door switch beeped as if the door was open. Could not duplicate symptom. Customer will use as normal and monitor.

