Service History 146 - Appliance Tec

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Hilton, New York 14468

Ray Benedetto

Job Details: 10/31/2022

"Replaced drain pump. Tested with self-diagnostic, all operations normal.; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN"

We serviced a

KITCHENAID DISHWASHER

Model KDTE304DPA0

Near Rochester, New York 14618

Josh Henchen

Job Details: 10/31/2022

"Customer stated water stopped draining. Checked and found F8E4, Ran diagnostic mode drain pump not turning on. Replaced drain pump and tested dishwasher noticed a piece of glass still in, removed. Dishwasher checks good"

We serviced a

WHIRLPOOL OVEN

Model KGRS505XSS01

Near Canandaigua, New York 14424

Jeremy

Job Details: 10/31/2022

"Customer stated upper oven wouldn't preheat. Found weak bake ignitor. Replaced bake ignitor, unit tested good.; dspstn on spec-tagged invntry: 1 12400035 IGNITOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Hilton, New York 14468

Ray Benedetto

Job Details: 10/31/2022

"Unit not cooling in fresh food section. Excessive ice buildup in right corner of freezer. Fan would start spinning in test mode, only would turn if spun by hand. Needs fan to repair.; rqstng P&A on 1 W11024089 (Fan Motor), dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ"

We serviced a

WHIRLPOOL DRYER

Model GGW9260PL1

Near Rochester, New York 14606

Ray Benedetto

Job Details: 10/31/2022

"Unit not heating. Ignitor lighting but no flame. Replaced gas coils, unit heating properly. ; used 1 279834 (Gas Coils) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Avon, New York 14414

Dave F

Job Details: 10/31/2022

Helped 58 with sealed system

We serviced a

WHIRLPOOL WASHER

Model CET9000GQ1

Near Canandaigua, New York 14424

Jeremy

Job Details: 10/31/2022

Replaced switch panel for buttons not working. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Canandaigua, New York 14424

Jeremy

Job Details: 10/31/2022

Replaced icemaker for not cycling. Unit tested good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Scottsville, New York 14546

Josh Henchen

Job Details: 10/31/2022

"Customer stated unit wouldn't drain. Checked and found F8E4, Ran diagnostic cycle. Needs a new Drain pump. Replaced and tested. Dishwasher checks good."

We serviced a

WHIRLPOOL DRYER

Model WGD8000BW0

Near Avon, New York 14414

Josh Henchen

Job Details: 10/31/2022

"Customer stated dryer not drying properly 3-4 times running before clothing comes dry. Checked and found no codes. Tested coils, Dryer needs new coils 279834.; rqstng P&A on 1 279834 (COIL KIT)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Webster, New York 14580

Andres V

Job Details: 10/31/2022

Customer stated that light was not coming on. I diagnosed unit and found light switch and we sticking. Ordering new switch.; ordrng 1 W11396033 (Light switch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01

Near Churchville, New York 14428

Ray Benedetto

Job Details: 10/31/2022

"Noise coming from rear of unit. Could not duplicate abnormal sound. When pulling out unit, roller would attach back on. Ordering parts. Recommended customer videotape noise.; rqstng P&A on 1 W10849386 (Roller) and 1 3400524 (Screw), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Williamson, New York 14589

James

Job Details: 10/31/2022

"Replaced cabinet, gearcase, hub, and suspension. Calibrated and tested. ; used 1 W10528947 (Hub) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Webster, New York 14580

Andres V

Job Details: 10/31/2022

I replaced motor and tested unit again on a quick cycle. Unit started making noise again when agitating. I looked underneath unit but all parts look ok. I decided to replace cam and test unit again. I watched the whole cycle and did not hear any noises.; used 1 W10721967 (Splutch) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDG07

Near Walworth, New York 14568

Andres V

Job Details: 10/31/2022

Customer stated unit was damaged when delivered. I explained to customer that I can order a new door but it will take a few weeks. Customer is contacting whirlpool to get a new unit because he think it'll be faster then waiting for door. If whirlpool does approve this he will give us a call and let us know so we can cancel order on door; ordrng 1 LW10818792 (Door)

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Hilton, New York 14468

Dave L

Job Details: 10/27/2022

"Unit will not initiate defrost. Ordering control. Part must be sourced from manufactorer to avoid old stock. ; ordrng 1 W11546609 (Order direct from whirlpool), dspstn on spec-tagged invntry: 1 W11546684 CLIP"

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS6

Near Brockport, New York 14420

Dave L

Job Details: 10/27/2022

Replaced control and valve due to unit not filling. Recommending customer replace braided steel line as the coating is starting to deteriorate. Tested ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Brockport, New York 14420

Dave L

Job Details: 10/27/2022

Replaced sump due to an open wash motor. Cleared errors in diagnostics. Tested ok. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHV 0

Near Spencerport, New York 14559

Dave L

Job Details: 10/27/2022

Repaired sump and control with parts provided to customer by whirlpool. Tested ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Spencerport, New York 14559

Dave L

Job Details: 10/27/2022

Updated software.tested ok S153AWB

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFT2776FEZ00

Near Rochester, New York 14606

Dave L

Job Details: 10/27/2022

Reconnected upper led harness.

We serviced a

WHIRLPOOL WASHER

Model WFW9400SW02

Near Rochester, New York 14616

Dave L

Job Details: 10/27/2022

"The unit had overfilled due to rubber carpet backing blocking pressure system and pump. Cleaned pressure sensor hose, air trap, and pump filter. Tested in diagnostics and quick wash."

We serviced a

WHIRLPOOL DISHWASHER

Model DU1145XTPB6

Near Rochester, New York 14616

Dave L

Job Details: 10/27/2022

Repaired and reinstalled friction plates that had fallen off. Tested ok.

We serviced a

KITCHENAID FREEZER

Model KRFF302EWH01

Near Rochester, New York 14612

James

Job Details: 10/27/2022

Freezer rail broke off. Door is too high and rubs on lh hinge. Gap in liner on top edge. Ordering parts. ; ordrng 1 WPW10474715 (Spur) and 2 WPW10120018 (Slide)s and 1 482338 (Silicone)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, New York 14626

Dave L

Job Details: 10/27/2022

Replaced cracked section of drain hose. Leak tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHB00

Near Rochester, New York 14624

Ray Benedetto

Job Details: 10/27/2022

"Customer concerned about freezer burn in freezer. Tested freezer temp with thermocouple, -0.4-0.5 F. Fridge is ~32. Temps running lower than expected on 'recommended' setting. Ordering thermistor to repair. Ice buildup around ice bucket. Ordering bucket to replace.; rqstng P&A on 1 WPW10384183 (Thermistor) and 1 W11244434 (Ice Bucket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Rochester, New York 14620

Ray Benedetto

Job Details: 10/27/2022

Freezer and fridge gaskets not sealing correctly. Ordering gaskets to repair.; ordrng 1 W10861499 (Freezer Gasket) and 1 W10838574 (Fridge Gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Fairport, New York 14450

Ray Benedetto

Job Details: 10/27/2022

"Frost near top of ice chute in freezer door. Thin layer of frost on food in top shelf of freezer. Both doors sealing properly, but unit is unlevel. Tested ice chute for leakage with about 4 ounces of water, no dripping from dispenser. Temp tested ~37 F in fridge. Leveled doors and verified there spots that could lead to warm air infusion. Reset freezer temp back to 'recommended.' Customer will monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Canandaigua, New York 14424

Doug Balcom

Job Details: 10/27/2022

Replaced compressor for being seized and the evaporator for possible leak. Vacuumed unit down to 500 microns discharge line is getting hot. Unit is cooling. Unit is operating as designed.; dspstn on spec-tagged invntry: 2 W11504449 COUPLER and 2 W11506619 COUPLER BR 8

We serviced a

GE WASHER

Model GTW220ACK7WW

Near Rochester, New York 14620

Andres V

Job Details: 10/27/2022

Customer stated unit would not work on a normal cycle. I diagnosed unit found that customer had temp setting to hot and when unit was trying to fill the valve would not open and fill tub so it wouldn't advance. Unit needs new valve.; ordrng 1 WH13X26534 (Water valve)

We serviced a

KITCHENAID RANGE

Model KSEG700ESS6

Near Rochester, New York 14607

Andres V

Job Details: 10/27/2022

Customer stated unit was taking long time to pre heat also mentioned that he had called whirlpool for drawer issue and they wanted me to call in. I called techline and told them both issues. For the long pre heat time 25min for 420 is normal because it is a hidden element and not exposed it will take longer. I explained this to the customer. The drawer they told me is also going to have some flex is normal to be able to push in one side a little more then the other. Sr 7734913834

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Canandaigua, New York 14424

Jeremy

Job Details: 10/27/2022

Called techline and was advised to replace main control. Replaced main control for fill tube freezing. Unit tests good in diagnostics. SR 7734726910.; dspstn on spec-tagged invntry: 1 W10843055 CNTRL- ELEC

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB

Near Pittsford, New York 14534

Josh Henchen

Job Details: 10/27/2022

"Customer stated top rack almost dropped. Checked and found no codes, reattached top right clip and tested rack, checks good. Ran diagnostic cycle, all functions as expected. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER"

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Fairport, New York 14450

Josh Henchen

Job Details: 10/27/2022

"Customer stated water isn't draining from unit with F9E1 flashing. Chexked and found F0E2,F9E1,F5E3,F8E1,F5E2. Had a fabric stuck in drain pump filter. Removed blockage and tested. Washer checks good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Newark, New York 14513

Doug Balcom

Job Details: 10/27/2022

Replaced control and water inlet valve. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Pittsford, New York 14534

Ray Benedetto

Job Details: 10/27/2022

"Left door ice maker not making ice. Fill tube not frozen and not filling. Checked ice box fan, operating normal. Ice maker Thermistor reading not consistent with temp. Ordering ice maker.; rqstng P&A on 1 W11557001 (Ice Maker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Pittsford, New York 14534

Ray Benedetto

Job Details: 10/27/2022

Unit is missing rear left roller. Ordering for repair.; ordrng 1 WPW10475495 (Roller) and 1 WP2179826 (Rivet) and 1 WP2174706 (Hitch Pin)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Rochester, New York 14616

James

Job Details: 10/27/2022

L1 melted at terminal block. Replaced terminal block and tested. Unit functions properly. Recommend replacing power cord. ; used 1 279320 (Kit) from stock

We serviced a

MAYTAG WASHER

Model MVWB855DC

Near Rochester, New York 14626

Dave L

Job Details: 10/27/2022

Replaced non responsive console. Ran load size calibration. Tested ok.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Fairport, New York 14450

Josh Henchen

Job Details: 10/27/2022

"Customer stated she couldnt get unit to start a cycle however it would power on. Checked and found F5E4, cleared. Ran diagnostic cycle, all functions as expected. Recalibrate unit. Tried to run a normal cycle unit beeps go back in F5E4, found main Control intermittent response. Ordering Main control W11429620.; ordrng 1 W11429620 (CONTROL)"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Irondequoit, New York 14609

James

Job Details: 10/27/2022

Replaced pump and heater. Tested twice. Found no issues. ; used 1 W11537778 (Heater) from stock

We serviced a

GE REFRIGERATOR

Model GTS22KGNBRBB

Near Rochester, New York 14611

James

Job Details: 10/27/2022

"Unit not cooling. Compressor locked. Condenser support broken. Copper suction line broken off at compressor. Needs sealed system repair, r600."

We serviced a

MAYTAG WASHER

Model MHW6630HC3

Near Fairport, New York 14450

Josh Henchen

Job Details: 10/27/2022

Replaced filter due to damaged filter. Washer checks good.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, New York 14609

Andres V

Job Details: 10/27/2022

Installed new clip to hold front panel.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ01

Near Rochester, New York 14613

James

Job Details: 10/27/2022

Replaced parts. Inspected frost pattern and door. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Rochester, New York 14609

Andres V

Job Details: 10/27/2022

Customer stated unit was making a loud humming noise. I diagnosed unit found compressor was vibrating causing bracket thats on compressor to also vibrate. I tried to tighten down the 4 bolts that hold compressor down but it did not help. Ordering new grommets.; ordrng 4 WPW10169124 (Groment)s

We serviced a

GE WASHER

Model GTW220ACK2WW

Near Rochester, New York 14613

James

Job Details: 10/27/2022

Unit pulsates valves and stays on sensing tested lock. Need control board. ; ordrng 1 WH22X35239 (PCBA)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Webster, New York 14580

Andres V

Job Details: 10/27/2022

Customer stated unit was not sealing correctly when she got unit and caused frost to build up on the inside. I diagnosed unit made sure that it was sealing all the way around I did not see any gaps. I then took out racks and used steamer to clear any frost that was built up and dried it off to prevent it from freezing again.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Avon, New York 14414

Jeremy

Job Details: 10/27/2022

"Unit is experiencing intermittent no cool situations. Ran diagnostic tests and all functions check, no stored error codes. Ordering compressor kit and fittings in accordance with service pointer W11634348 Rev B. Also ordering control and thermistors to have on hand.; ordrng 1 W11562260 (Control) and 1 W11438736 (Refrigerator Thermistor) and 1 WPW10384183 (Freezer Thermistor) and 1 W11370574 (Compressor Kit) and 2 W11504415 (8.5/8 NR MS 00 (SUCTION TUBE TO COMPRESSOR))s and 2 W11504431 (7/5 NR MS 00 (HIGH PRESSURE SIDE TO COMPRESSOR))s and 2 W11506619 (8 NK MS 00 (PROCESS TUBE TO COMPRESSOR))s and 1 W11109499 (Drier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSC21C6MFZ05

Near Pittsford, New York 14534

Ray Benedetto

Job Details: 10/27/2022

Replaced compressor. Vacuumed system past 500 microns. Charged system with refrigerant. Unit is cooling properly. ; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 and 1 W11506635 VALVE 1/4

We serviced a

MAYTAG DRYER

Model MED6630HC2

Near Fairport, New York 14450

Josh Henchen

Job Details: 10/27/2022

Replaced inner and outer door with handle. During assembly a piece of plastic snapped off well tightening a screw. Need new outter door W11310052.; schdld next appmnt for 11/4 FRI PM

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB10

Near Rochester, New York 14621

James

Job Details: 10/27/2022

Gasket loose again. Need adhesive to attach gaskets to doors. ; ordrng 1 482338 (Adhesive)

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS07

Near Avon, New York 14414

Jeremy

Job Details: 10/27/2022

Outer case is dented on left hand side. Ordering outer case.; ordrng 1 W11493413 (Outer case)

We serviced a

WHIRLPOOL DRYER

Model WED9550WW1

Near Caledonia, New York 14423

Jeremy

Job Details: 10/27/2022

"Customer stated unit would not run and was getting a burning smell. Found that control is completely burned out and harness is also burned. Control is no longer available, unit is not repairable.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Webster, New York 14580

Andres V

Job Details: 10/27/2022

Customer stated unit was still making a noise. She started a cycle before I got there so I could hear. I heard noise immediately when it was agitating. I listened to noise while unit was I'm cycle and heard noise coming from motor. Ordering motor.; ordrng 1 W11026785 (Motor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Penfield, New York 14526

Josh Henchen

Job Details: 10/27/2022

"Replaced ice maker due to not dispensing all ice and causing leak down front of dispenser. Tested ice maker, checks good. Refrigerator checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS

Near Webster, New York 14580

Andres V

Job Details: 10/27/2022

Customer stated she had a F8E4 error codes for the flood switch activated. I took off kickplate and noticed customer had water in over flow tray. I took tray out and cleaned out water. Then installed it and tested unit. Unit is now working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Canandaigua, New York 14424

Dave F

Job Details: 10/27/2022

Helped 61 with sealed system. Unit is working as expected

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW10

Near Rochester, New York 14621

Andres V

Job Details: 10/27/2022

"Customer stated that unit was not cooling. When I arrived unit was unplugged, I plugged unit in and evaporator fan turned on. I took off back panel saw that condenser was running, I then noticed that the start relay had come off compressor. I plugged starter back in and compressor turned on. Unit is now cooling properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Churchville, New York 14428

Jeremy

Job Details: 10/27/2022

Replaced sump and motor for wash motor not running. Unit tested good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Churchville, New York 14428

Jeremy

Job Details: 10/27/2022

Replaced DSI board for oven not heating. Unit tested good.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, New York 14621

Andres V

Job Details: 10/27/2022

Power cord was damaged in delivery. Ordering new power cord.; ordrng 1 W10850133 (Power cord)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSC21C6MFZ05

Near Pittsford, New York 14534

Dave F

Job Details: 10/27/2022

Helped 61 with sealed system

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Rochester, New York 14609

Josh Henchen

Job Details: 10/26/2022

"Customer stated spray arm came off with rack when pulled out. Checked and found spray not attached, reattached and tested. Dishwasher checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model GU3600XTVY2

Near Rochester, New York 14620

Josh Henchen

Job Details: 10/26/2022

"Customer stated unit stopped draining. Tried to run drain pump, wouldn't activate. Checked and found faulty drain pump. Replaced drain pump and tested dishwasher. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADB3

Near Webster, New York 14580

Andres V

Job Details: 10/26/2022

Replaced drain hose. I tested unit and watched for leaks. I did not see any unit is working properly.

We serviced a

AMANA REFRIGERATOR

Model ASD2522WRW03

Near Rochester, New York 14617

Dave L

Job Details: 10/26/2022

Unit is cooling poorlyDue to a failing thermostat. Ordering thermostat; ordrng 1 WP2198202 (Thermostat)

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFC2290VPY4

Near Hilton, New York 14468

Dave L

Job Details: 10/26/2022

Replaced torn gaskets. Raised freezer door to improve seal.

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Rochester, New York 14612

James

Job Details: 10/26/2022

No errors. Replaced control and tested with load of clothes. Unit spin off balance but did go through cycle. Rebalanced load and tested bulky cycle. Customer is to monitor if cycle completed.

We serviced a

KITCHENAID COOKTOP

Model KICU500XSS00

Near Churchville, New York 14428

Ray Benedetto

Job Details: 10/26/2022

"Replaced burner, unit still threw F36 code. Replaced module and unit threw F47 code. Switched cables from old module onto to module, no change. Attempted to manually reconfigure unit, F47 still present. Retrieved parts that were replaced. Unit did not display anything on interface when power was connected back on.; saved tckt"

We serviced a

WHIRLPOOL DRYER

Model LDR3822PQ3

Near Rochester, New York 14608

Ray Benedetto

Job Details: 10/26/2022

Unit had weak heating. Cleaned out all venting and tested temp with venting on. Reached ~134 F. Customer will monitor.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Rochester, New York 14626

James

Job Details: 10/26/2022

Replaced gearcase parts and calibrated. Tested and adjusted fret. Found no issues. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Webster, New York 14580

James

Job Details: 10/26/2022

Replaced timer. Temp selector and heater. Original Timer was too hot to touch. Tested unit on medium and air fluff. Found no issues. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT

We serviced a

MAYTAG DRYER

Model MED5630HW0

Near Webster, New York 14580

James

Job Details: 10/26/2022

"Replaced motor, blower, and repair kit. Tested unit and found no issues. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT and 1 WP697772 BLOWER"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Webster, New York 14580

Andres V

Job Details: 10/26/2022

Customer stated unit was leaking when he did a load. I diagnosed unit by running a diagnostic cycle but I didn't see any water leaking. I then ran a quick wash and watched the whole cycle go through but still did not see any leaks. I reccomended customer use as normal but to try and watch the load so they can have a better idea if it was a one time thing or if it's really leaking from washer and not anywhere else.

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Rochester, New York 14621

Andres V

Job Details: 10/26/2022

Customer stated unit is no longer responding to commands and he smelled something burning. I diagnosed unit checked the outlet made sure it was ground and wired correctly. I checked voltage to board. ACU did have 120v to board but it was not lighting up. Ordering main control.; ordrng 1 W11543994 (ACU)

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Rochester, New York 14605

Ray Benedetto

Job Details: 10/26/2022

Dishwasher not powering on. No readout on console. Control board receiving ~120 VAC and sending ~12 DC to user interface. Needs console to repair. Customer not going forward with repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FZDM02

Near Rochester, New York 14616

Andres V

Job Details: 10/26/2022

Customer stated unit was not cooling properly. I took off back panel and noticed that the cap tube had ice built up around it. I checked the amperage the compressor was pulling unit was pulling .5 amps. Amperage is low unit has a leak in the evaporator. I called office to verify and spoke to DF. ; ordrng 1 W11092625 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Dye drier) and 2 W11504447 (Lok ring)s and 2 W11504432 (Lok ring)s and 2 W11504416 (Lok ring)s and 2 W11504415 (Lok ring)s and 2 W11504429 (Lok ring)s and 1 W10913906 (Process tube) and 2 W11504418 (Lok ring)s and 2 W11504423 (Lok ring)s

We serviced a

WHIRLPOOL OVEN

Model KFGC506JSS01

Near Honeoye Falls, New York 14472

Jeremy

Job Details: 10/26/2022

"Customer stated unit starts to heat them shuts off after a minute and control knob flashes amber. Found that cooling fan is not turning on causing premature oven shutdown. Found P5 connector on ACU not fully seated. Reseated connector, unit tested good."

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Webster, New York 14580

James

Job Details: 10/26/2022

Unit not spinning out properly. Cleaned pump filter and updated control software. Unit functions properly.

We serviced a

KITCHENAID RANGE

Model KFES530ESS0

Near Fairport, New York 14450

Josh Henchen

Job Details: 10/26/2022

"Replaced film wire harness due to faulty display and only certain functions available for selection. Checked and found no codes, diagnostic checks good. Range checks good."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, New York 14626

Andres V

Job Details: 10/26/2022

"Customer stated unit had a smell when in a cycle. Unit was in a paused spin cycle when I arrived, I continued cycle and smelled a rubbery smell coming from underneath and also a squeaking. Smell seemed to be coming from belt so I replaced it and tested it. I had customer next to me and let me know if she could still smell. ; used 1 W11239857 (Belt) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Pittsford, New York 14534

Jeremy

Job Details: 10/26/2022

Customer stated unit has been leaking and damaged flooring behind dishwasher. Found that unit has been leaking from heater bushings and floor boards are warped behind dishwasher. Replaced heater in accordance with special project. Unit tested good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Victor, New York 14564

Jeremy

Job Details: 10/26/2022

"Customer stated upper lights in fresh food section not working and freezer light not working. Replaced freezer LED module, all lights are now working.; used 1 W10695459 (LED module) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Webster, New York 14580

James

Job Details: 10/26/2022

Replaced dispenser and control. Ran test 12 successfully.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Canandaigua, New York 14424

Jeremy

Job Details: 10/26/2022

Customer stated dishes are not getting clean. Found that wash motor is weak and not pumping water to upper spray arm. Ordering motor and sump.; ordrng 1 W11025157 (PUMP&MOTOR)

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Rochester, New York 14609

Ray Benedetto

Job Details: 10/26/2022

Unit getting water level error and not starting. Cleaned out drain filter and air sac and tested. Drain pump abnormally loud and throws code. Ordering drain pump to repair.; ordrng 1 WPW10605427 (Drain Pump)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Hilton, New York 14468

Andres V

Job Details: 10/26/2022

Handle clips were broken. I replaced handle.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Canandaigua, New York 14424

Jeremy

Job Details: 10/26/2022

Duplicate job see job 115951 for notes.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near East Rochester, New York 14445

Josh Henchen

Job Details: 10/26/2022

Customer stated water would not drain out of tub. Checked and found display is unresponsive with 119.3V. Washer needs a new control W11170319.; ordrng 1 W11170319 (CNTRL- ELEC)

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Fairport, New York 14450

Josh Henchen

Job Details: 10/26/2022

"Customer stated he noticed a smell and checked under washer and found a electrical fire. Checked and found F7E9,F7E3. Did not try to run washer, obvious electrical fire damage under washer (took photos). Washer would need Assembly Drive, Stator motor, rotor, drain pump, outer drum, washplate, wire harness, slider, clutch, console and control. Customer does not feel safe with washer would prefer switchout to different model.; rqstng P&A on 1 W11393685 (Assembly drive) and 1 W10754158 (Stator Motor) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W11409746 (Wire harness) and 1 WP353244 (Hose pressure switch) and 1 W10005430 (Clamp cable) and 1 W11219115 (Outer tub) and 1 W10876600 (Drain pump) and 1 W10802689 (Hose), ordrng 1 W11125152 (Console), rqstng P&A on 1 W11182868 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDPE234GPS0

Near Rochester, New York 14625

Ray Benedetto

Job Details: 10/26/2022

"Heater error present in memory. Cleared code, tested heater bar turned on."

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE304LPA

Near Canandaigua, New York 14424

Jeremy

Job Details: 10/26/2022

"Unit will not run and has F8E4 and F9E2 error for float switch and drain pump. Found small amount of water in drip pan causing float switch to open. Ran diagnostic cycle, all functions operate as expected. Advised customer about proper loading of tall utensils and to run garbage disposal before starting dishwasher to clear any possible drain obstructions."

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Macedon, New York 14502

Josh Henchen

Job Details: 10/26/2022

Order incorrect part. Ordering Control W10894098. Rescheduled appt for when control comes in.; ordrng 1 W10894098 (Control)

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Ontario, New York 14519

James

Job Details: 10/26/2022

Replaced control panel and tested. unit still off. 120v to control. Called techline. Sr7734910204. They said do not install current software as its making unit inoperable. ; O-emld tckt

We serviced a

WHIRLPOOL DRYER

Model WGD9200SQ0

Near Ontario, New York 14519

James

Job Details: 10/26/2022

"Unit squeaking due to worn idler pulley. Replaced dryer repair kit and tested. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 Sh15 from stock"

We serviced a

WHIRLPOOL DRYER

Model PYET244AYW

Near Fairport, New York 14450

Ray Benedetto

Job Details: 10/26/2022

"Unit stopped in middle of running regular cycle. Adjusted timer knob and tested cycle. Ran from 'More Dry' step to 'Less Dry' step without stopping. Customer will monitor. If symptom persists, will need WP53-1810 to fix."

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Palmyra, New York 14522

Josh Henchen

Job Details: 10/26/2022

Customer stated start key was stuck. Checked and found rubber fitting had popped to outside of cover. Replaced and reconnected push to start button. Washer checks good.

We serviced a

MAYTAG OVEN

Model MGT8800FZ00

Near Ontario, New York 14519

James

Job Details: 10/26/2022

Unit has heat vent in wrong location and it melted control panel. Three knobs broken. Need parts. ; ordrng 1 W11160335 (Membrane) and 1 W11132197 (Console) and 3 W11160334 (Knob)s

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KBL0

Near Brockport, New York 14420

Dave L

Job Details: 10/26/2022

Replaced deformed tub gasket. Ran unit to verify repair. Tested ok.