We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Greece, New York 14626
Andres V
Job Details: 11/07/2022
Customer stated unit was not draining. I diagnosed unit found that pump was getting voltage and turning. I checked drain hose and saw that it was clogged at the connection to the disposal. I cleared it out and tested it. Unit now drains properly.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Rochester, New York 14624
Andres V
Job Details: 11/07/2022
Replaced the hub and agitator. I calibrated unit and ran a diagnostic cycle. Cycle ran throughr successfully unit now spins.; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochester, New York 14618
Ray Benedetto
Job Details: 11/07/2022
"Customer concerned about unit powering off. Checked unit in test mode, all fans and heater work. No fault codes in memory. All operations normal. Customer will monitor."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Geneva, New York 14456
Doug Balcom
Job Details: 11/04/2022
Customer states unit will not turn on. Ran diagnostic test found F5E1 error code. Lid lock fault. Replaced lid lock. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed. ; used 1 W11307244 (Latch) from stock
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Rochester, New York 14607
Andres V
Job Details: 11/04/2022
I installed new harness and plugged unit in. Unit powered on and board turn on. I tried to pre heat the oven but when it was starting to heat the main breaker to the house tripped. I went into basement and reset breaker. I checked range and unit still had power. I then tested out bake cycle but unit was not heating. I checked fuse which tested good and found main board shorted. Unit needs a new board but customer doesn't know if he wants to put more money into range.
We serviced a
JENN AIR REFRIGERATOR
Model JB36NXFXRW05
Near Victor, New York 14564
Jeremy
Job Details: 11/04/2022
Found that freezer door still not closing properly on left side causing air leak into freezer. Closer not engaging properly and door is misaligned. Realigned freezer door and replaced left slide. Door closing and sealing properly.
We serviced a
MAYTAG WASHER
Model MVWB980BG0
Near Rochester, New York 14618
James
Job Details: 11/04/2022
"Sd error on rinse cycle. Agitator twitches when trying to run spin. Found bearings worn causing error. Hub broke when removing bearing. Replaced bearing and tested. Unit will not spin without new hub. ; ordrng 1 W10820039 (Hub), used 1 W10435302 (Bearing) from stock"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Webster, New York 14580
James
Job Details: 11/04/2022
Tested and found a ball of lint blocked vent outlet. Cleaned vent damper and verified food airflow. Tested internal drum temp at 210 deg maximum. Customer is to test timed dry and verify repair.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Pittsford, New York 14534
Ray Benedetto
Job Details: 11/04/2022
"Unit leaks intermittently from left hand after new install. Float switch and drain motor codes in memory. Tested unit in and out of cabinetry to attempt locate source of leak. Symptom did not manifest itself. Customer will monitor, recommended he take video of failure."
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Webster, New York 14580
James
Job Details: 11/04/2022
Customer stated that 2hr cycle took over 3hrs and was stuck on 1minute. No errors. Test 12 passed. Attempted to update software again and unit was non responsive. Updated unit with MHW5630HW2 software and verified operation. Customer is to monitor. If problem persists replace acu and ui.
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ1
Near Lima, New York 14485
Josh Henchen
Job Details: 11/04/2022
"Customer stated bake wasn't heating. Checked and found no error code. Bake ignitor is not sparking, unit needs ignitor W11524031 and Spark module W11162730.; ordrng 1 W11524031 (Bake ignitor) and 1 W11162730 (Spark module)"
We serviced a
WHIRLPOOL WASHER
Model GHW9150PW0
Near Rochester, New York 14620
Andres V
Job Details: 11/04/2022
Customer stated unit was not draining. I diagnosed unit and tried to drain but it was draining very slowly. I took off bottom panel of unit cleaned out filter housing. Found a sock and what looked like to be cat litter. I put unit back together tested it on a rinse and spin cycle. Unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW09
Near Rochester, New York 14608
Andres V
Job Details: 11/04/2022
Customer stated gasket was falling off the door. I put gasket back into place and made sure it was falling off.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Canandaigua, New York 14424
Josh Henchen
Job Details: 11/04/2022
"Customer stated unit is leaking from front right side. Checked and found F2E1, Ran diagnostic cycle, all functions as expected no leaks. Ran heavy cycle, and pro wash, could not get unit to leak. Customer will monitor, If problem persists order gasket W11177741."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Pittsford, New York 14534
Ray Benedetto
Job Details: 11/04/2022
Replaced ice maker. Cycled ice maker and filled with water. Operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Hilton, New York 14468
Dave L
Job Details: 11/04/2022
Replaced failing evaporator fan motor. Unit tested ok
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS4
Near Rochester, New York 14610
Andres V
Job Details: 11/04/2022
Customer stated unit was not working on bake and broil cycle. I diagnosed unit found igniter is getting 120v but not heating up. Unit needs new igniter. ; ordrng 1 W11176454 (Igniter)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Brockport, New York 14420
Dave L
Job Details: 11/04/2022
InstalledRepair kit and filed down drum seal due to noise. Tested ok. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near North Chili, New York 14514
Dave L
Job Details: 11/04/2022
Replaced sump due to open wash motor. Repaired lower spray arm. Tested ok; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Fairport, New York 14450
Josh Henchen
Job Details: 11/04/2022
"Replaced control due to dryer not running. Tested unit with no change, removed new control pit old control back in found motor not staying engaged after dryer is started. Dryer needs a new Motor W11549461 and Blower wheel WP697772.; ordrng 1 W11549461 (DRIVE MOTOR (MO45)) and 1 WP697772 (BLOWER)"
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV176NTF
Near Rochester, New York 14624
Dave L
Job Details: 11/04/2022
"Found faulty door switch casing line fuse to blow. Found switch was operating but the circuit is shorted on the high side causing the fuse to open as soon at the high side is energized. The customer is not interested in repairing ; used 1 W10915404 (Switch), and 1 Wpm0805102 (Fuse) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Irondequoit, New York 14622
Dave L
Job Details: 11/04/2022
ReplacedThe actuator due to the unit not agitating. Tested ok; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Irondequoit, New York 14617
Dave L
Job Details: 11/04/2022
Customer concerned with excessive noise. Checked evap fan and machine compartment. Did not find that the unit was operating abnormally. Customer is displeased with the way normal operation sound in their home
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Pittsford, New York 14534
Ray Benedetto
Job Details: 11/04/2022
User interface completely dead. Needs console and user interface to repair. Original interface sent did not correspond with model. Needs heating element replacement for brass bushing Service Pointer.; rqstng P&A on 1 W11460962 (User Interface) and 1 W11460908 (Console) and 1 W11537778 (Heating Element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Newark, New York 14513
Doug Balcom
Job Details: 11/04/2022
Evacuated system. Replaced seized compressor and filter dryer. Evacuated system down to 300 microns. Charged system with 4.2 oz of R134. Unit is cooling and operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8969SDM0
Near Farmington, New York 14425
Jeremy
Job Details: 11/04/2022
"Customer stated unit made a pop sound and stopped working and had burnt electrical smell. Found connector with line voltage and heater burned up. Unit would need main control and wire harness, customer elected to not repair."
We serviced a
KITCHENAID OVEN
Model n/a
Near Fairport, New York 14450
Jeremy
Job Details: 11/04/2022
Customer stated both ovens are not maintaining temperature. Found that ovens preheat to desired temperature but do not maintain. Oven sensors check good. Ordering control.; ordrng 1 W11179310 (CONTROL) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Rochester, New York 14610
Ray Benedetto
Job Details: 11/04/2022
"Customer concerned about fluctuating temperatures in fridge and leakage into veggie drawers. No evidence of leakage. Temps reading 36/-1 in fridge and freezer. Adjusted kickplate grille so freezer door wouldn't knock it off. No mechanical malfunction, customer will monitor."
We serviced a
MAYTAG WASHER
Model MVWC400XW3
Near Macedon, New York 14502
Josh Henchen
Job Details: 11/04/2022
"Customer stated washer wasn't spinning. Checked and found F5E1,F1E1. Ran Drain and spin cycle worked as expected. Ran diagnostic cycle, all functions as expected. Washer checks good."
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Irondequoit, New York 14609
Andres V
Job Details: 11/04/2022
"Customer stated unit was not heating. I diagnosed unit found that the burner tube was clogged with putty from installation. I cleared out hole and tested unit but was still the flame was not coming on. I then ohmed out the coils found one of the coils to have no resistance. I had coils as truck stock, I replaced them and tested it. Unit now heats.; used 1 279834 (Coils) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Marion, New York 14505
James
Job Details: 11/04/2022
"10-2 error and unit not drying. Tested heater in Diagnostics. 122v at 14ohms. New panel damaged out of box. Replaced panel and handle screws broke off. Need screws, studs,and panel. ; ordrng 1 W11416371 (Panel) and 2 W11157086 (Stud)s and 2 W10826179 (Screw)s"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, New York 14624
Ray Benedetto
Job Details: 11/04/2022
"Replaced suspension rods. Calibrated unit. Tested with self-diagnostic, all operations normal."
We serviced a
WHIRLPOOL OVEN
Model JJW3430IM00
Near Fairport, New York 14450
Jeremy
Job Details: 11/04/2022
Replaced control for oven not keeping temperature. Unit tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Pittsford, New York 14534
Jeremy
Job Details: 11/04/2022
Replaced control for unit not filling or draining. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Macedon, New York 14502
Josh Henchen
Job Details: 11/04/2022
"Customer stated washer was making a loud noise. Checked and found F0E5. Ran diagnostic cycle, all functions as expected. Ran Drain and spin cycle, unit shakes a little, leveled feet and tested. Washer checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Churchville, New York 14428
Ray Benedetto
Job Details: 11/04/2022
Replaced roller and screw. Cycled unit through tests. No abnormal noise coming from fans or compressor. Customer will monitor.
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near Henrietta, New York 14467
Jeremy
Job Details: 11/04/2022
"Unit has F2E0 error. Turned off circuit breaker and reseated connectors on console. Powered unit back on and error no longer comes up. If problem returns order console W10913685.; rqstng P&A on 1 W10913685 (Console), states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, New York 14625
Andres V
Job Details: 11/04/2022
"Replaced sump and pump. Tested unit on a normal cycle, watched underneath unit for leaks. I did not see any unit is working properly now.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYB1
Near Rochester, New York 14617
Dave L
Job Details: 11/04/2022
Found sump leaking at diverter. Customer is going to replace; schdld next appmnt for 11/11 FRI !
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Webster, New York 14580
James
Job Details: 11/04/2022
Customer complaint of clothes coming out wrinkled. Ran calibration and diagnostics cycle. Recommend running deep water cycle with balanced load and monitoring results.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Webster, New York 14580
James
Job Details: 11/04/2022
"Evaporator frozen over. Replaced harness, changed settings to timed defrost, and defrosted evap and drain. Customer is to monitor. If problem persists replace main control. ; dspstn on spec-tagged invntry: 1 W10843055 CNTRL- ELEC , used 1 W11033168 (Harness), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2745FQ1
Near Rochester, New York 14612
Dave L
Job Details: 11/04/2022
Ui control mismatch error. Customer did not want us to proceed WPW10491734; ordrng 1 WPW10491734 (Interface)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH0
Near Webster, New York 14580
James
Job Details: 11/04/2022
"Dispenser door spring bent, preventing door from closing. Need dispenser. ; schdld next appmnt for 11/9 WED !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Caledonia, New York 14423
Jeremy
Job Details: 11/04/2022
Replaced evaporator fan motor for not running. Unit tested good.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AB01
Near Fairport, New York 14450
Josh Henchen
Job Details: 11/04/2022
"Customer stated oven stopped working after self clean. Checked and found display not lighting up when on. Tested thermal fuse, it was open. Replaced thermal fuse and tested. Oven checks good.; dspstn on spec-tagged invntry: 1 WP4449751 THRMST- FIX and 1 WPW10545255 FUSE, THERMAL"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW
Near Pittsford, New York 14534
Josh Henchen
Job Details: 11/04/2022
"Customer stated unit would fill and drain, didnt seem like clothing was being washed. Checked and found F5E2,F0E5. Ran diagnostic mode and lid lock would not engage. Unit needs new latch assembly . Replaced and tested. Washer checks good.; used 1 W11307244 (LATCH) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rochester, New York 14626
Dave L
Job Details: 11/04/2022
Replace seized pump and latch. Ran diagnostics cycle and calibration to test. Tested ok. ; dspstn on spec-tagged invntry: 1 W11394572 DOOR LATCH
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Rochester, New York 14612
James
Job Details: 11/04/2022
Unit runs for hours. No errors. Tested and found slow flow into tub from both valves. Recalibrated control and tested rinse and spin successfully. Customer is to monitor.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Penfield, New York 14526
Andres V
Job Details: 11/04/2022
I replaced left side gasket on unit successfully when I went to install the right side gasket I split the gap between the liner and door to much so gasket was not staying on properly. Unit needs a new door.; ordrng 1 LW10341284 (Right door)
We serviced a
MAYTAG RANGE
Model MGR8800FZ2
Near Rochester, New York 14625
Andres V
Job Details: 11/04/2022
"Customer stated unit broil cycle was not staying on. I diagnosed unit noticed that the flame was very yellow and not a normal flame. I asked customer if he had gas or LP he said he had LP. I asked if he had orfices for the conversion but he has misplaced them and doesn't know where they are. ; ordrng 1 W11087486 (Lp conversion kit) and 1 W11560165 (Lp conversion kit), dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL0
Near Rochester, New York 14618
Andres V
Job Details: 11/03/2022
"Replaced the pressure hose on unit. Put unit back together and tested it on a normal cycle. I did not see any leaks. I then put unit back into it's cavity, screwed it down with the anti tip brackets."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Rochester, New York 14605
Andres V
Job Details: 11/03/2022
"Customer stated unit was leaving water in the detergent drawer. I took out drawer and examined it, I could not see anything that could cause that but I want to try a new drawer to see if it makes a difference.; ordrng 1 W11239953 (Detergent drawer)"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near Rochester, New York 14612
Andres V
Job Details: 11/03/2022
"Customer stated unit was making a noise when in a cycle. I took off front panel and checked the drum and seal on front panel. I did not see anything so I put unit back together and tested it. I did not hear noise any more, I had customer next to me so he could listen and also didn't hear anything.; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT"
We serviced a
WHIRLPOOL DRYER
Model WED9150WW1
Near Irondequoit, New York 14609
James
Job Details: 11/03/2022
"Unit screeching due to worn idler and rollers. Installed dryer repair kit and tested. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 Sh15 from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ0
Near Rochester, New York 14616
Dave L
Job Details: 11/03/2022
Replaced front right burner due to no heat. Tested ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS 0
Near Rochester, New York 14612
Dave L
Job Details: 11/03/2022
Reconnected right hand door spring. Door testing ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Hilton, New York 14468
Dave L
Job Details: 11/03/2022
Replaced Noisy air diffuser motor. Tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hilton, New York 14468
Dave L
Job Details: 11/03/2022
"Door ordered did not match re ordering door ; ordrng 1 W11467303 (Freezer door), dspstn on spec-tagged invntry: 1 W11551458 DOOR"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3Y
Near Hamlin, New York 14464
Dave L
Job Details: 11/03/2022
"Replaced drive system due to oil leak. Tested ok. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT , used 1 W10528947 (HUB) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Rochester, New York 14607
James
Job Details: 11/03/2022
Unit leaking underneath pantry drawer. Found pan cracked and leaking underneath. Need pan kit. ; rqstng P&A on 1 W11457241 (Kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Rochester, New York 14616
Andres V
Job Details: 11/03/2022
"Customer stated that shut off paddle was not staying on and it would continue to make ice. I took off ice maker, I tried to reinstall the paddle but it would not stay on. I was sent out with a new ice maker that I installed and transfered paddle. I tried to cycle ice maker but it was not turning. I tested power it was getting voltage but not cycling. Part is faulty ordering a new one.; ordrng 1 4317943 (Ice maker), dspstn on spec-tagged invntry: 1 4317943 ICEMAKER"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Rochester, New York 14607
Jeremy
Job Details: 11/03/2022
"Unit has extreme vibration and noise. Found lint build up in blower and blower is cracked. Ordering blower wheel.; ordrng 1 W11327190 (BLOWER WHEEL), dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS00
Near Rochester, New York 14618
Jeremy
Job Details: 11/03/2022
"Replaced right hinge, door opens and closes properly."
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS09
Near Honeoye Falls, New York 14472
Chuck G
Job Details: 11/03/2022
"Customer stated that unit is not heating and displaying a F1E5 error code. Error code F1E5-inverter not responding. Inverter came in damaged , reordering inverter. ; schdld next appmnt for 11/7 MON 8-9"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Canandaigua, New York 14424
Chuck G
Job Details: 11/03/2022
"Customer stated that the freezer door was frozen shut and when they pulled on it, it has broken off. Ordering freezer door W11435329 I suggested to the customer that they buy a piece of one inch foam board and cut it to fit in the freezer compartment opening ; rqstng P&A on 1 W11435329 (Freezer door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM
Near Fairport, New York 14450
Ray Benedetto
Job Details: 11/03/2022
Water leaking into fridge. Found ice buildup around evap cover and drain pan. Drain cap clogged with lint. Thawed out all ice and verified water had clear route to drain. Operating normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Walworth, New York 14568
Ray Benedetto
Job Details: 11/03/2022
"Replaced floor assembly. Tested all switches, operating normal."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Fairport, New York 14450
Ray Benedetto
Job Details: 11/03/2022
"Unit had lid lock code in memory and wouldn't start. Tested lid lock with open lid, unit recognized that it was closed. Replaced faulty lid lock. Tested with auto-diagnostic and calibrated. ; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fairport, New York 14450
Ray Benedetto
Job Details: 11/03/2022
"Unit not completing cycle. Loud grinding noise in test cycle and doesn't fully spin. Basket speed fault in memory. Found oil leakage near gear shaft. Faucet button not working. Basket is off balance, favoring rear right. Ordering gearcase, stator, rotor, slider, rods and button.; ordrng 1 W11449841 (Gearcase) and 1 W10902814 (Wash Plate) and 1 W10734521 (Slider) and 1 W10915700 (Stator) and 1 W10915701 (Rotor) and 1 W11400156 (Suspension Rods) and 1 W11174419 (Faucet Switch)"
We serviced a
WHIRLPOOL WASHER
Model wtw4800bq1
Near Rochester, New York 14623
Josh Henchen
Job Details: 11/03/2022
"Customer stated washer not spinning. Checked and found F0E2, cleared code. Ran diagnostic cycle, all functions as expected. Ran Drain/Spin cycle, functions as expected. Washer checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near West Henrietta, New York 14586
Josh Henchen
Job Details: 11/03/2022
"Checked and found F7E5,F0E5, unit not draining in drain and spin. Replaced Control due to intermittent response and suspension rods due to excessive shaking. Ran diagnostic cycle, and drain/Spinning cycle, all function as expected. Washer checks good."
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Canandaigua, New York 14424
Josh Henchen
Job Details: 11/03/2022
Helped 58 with tub replacement. Washer checks good.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Fairport, New York 14450
Jeremy
Job Details: 11/03/2022
"Customer stated unit would not fill or complete a cycle. Found that slider screw had come loose causing rotor to rub. Replaced slider, ran calibration cycle. Unit tested good.; used 1 W10734521 (SLIDER) from stock"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Canandaigua, New York 14424
Jeremy
Job Details: 11/03/2022
"Replaced tub and rotor screw for excessive noise, unit tested good."
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Rochester, New York 14621
James
Job Details: 11/03/2022
"Rh door fell off hinge. Spray foam broken off from hinge receiver. Need door, stop, and cam."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM
Near Fairport, New York 14450
Ray Benedetto
Job Details: 11/03/2022
Water leaking into fridge. Found ice buildup around evap cover and drain pan. Drain cap clogged with lint. Thawed out all ice and verified water had clear route to drain. Operating normal.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL0
Near Fairport, New York 14450
Josh Henchen
Job Details: 10/31/2022
Replaced gasket due to leak coming from top of gasket. Ran diagnostic cycle no leaks. Ran normal prowash also no leaks. Customer will monitor. Dishwasher checks good.
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Rochester, New York 14621
James
Job Details: 10/31/2022
Installed gasket customer is to monitor.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Penfield, New York 14526
James
Job Details: 10/31/2022
Complaint of unit spinning off balance. No errors. Checked for level. Recalibrated control and tested spin cycle. Rf suspension is slightly looser than other three. Unit passed drain and spin cycle. Customer is to monitor if problem persists order W11217817
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, New York 14620
Ray Benedetto
Job Details: 10/31/2022
"Dishwasher throwing float switch code. Cleaned out drain tray and tested. No leakage during test cycle. Customer will monitor. If symptom persists, will need drain pump to repair."
We serviced a
GE WASHER
Model GTW220ACK7WW
Near Rochester, New York 14620
Andres V
Job Details: 10/31/2022
Replaced water valve. Tested unit now working properly.
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Avon, New York 14414
Jeremy
Job Details: 10/31/2022
Replaced outer case for dents.; dspstn on spec-tagged invntry: 1 W11493413 HOOD CABIN
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rochester, New York 14626
Ray Benedetto
Job Details: 10/31/2022
"Unit fills but does not start cycle. Will not drain and makes buzzing sound. Attempted to activate drain pump and lid lock in test mode, but neither component responds. Drain pump reading zero ohms. Contacted Techline, SR7734934090, recommended to replace drain pump and lid lock. Ordering parts for repair.; rqstng P&A on 1 W11396717 (Drain Pump) and 1 W11394572 (Lid Lock)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Phelps, New York 14532
Doug Balcom
Job Details: 10/31/2022
"Replaced control, cam, and belt. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS
Near Palmyra, New York 14522
Doug Balcom
Job Details: 10/31/2022
Customer states water runs down the back wall of the refrigerator and frost build up on refrigerator ceiling. Per techline replace gasket and use permagum to seal airflow for icemaker. Ordering parts. SR#7734937638. ; rqstng P&A on 2 W10739629 (Gasket)s and 1 WPW10688359 (Sealer gum)
We serviced a
KITCHENAID RANGE
Model KFED500ESS03
Near Penfield, New York 14526
Josh Henchen
Job Details: 10/31/2022
"Customer stated front left burner not heating properly. Checked and found front burner functions properly, also noticed bottom of pans not flat against the surface of cooktop. Range checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Avon, New York 14414
Jeremy
Job Details: 10/31/2022
"Replaced compressor, control, and thermistors for intermittently not cooling. Unit tested good. S code for compressor replacement S71162.; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 and 2 W11506619 COUPLER BR 8"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ0
Near Rochester, New York 14616
Ray Benedetto
Job Details: 10/31/2022
"Right front burner not heating. Swapped infinite switches of right and left burners, no change. Front burner reading zero ohms. Needs burner to repair.; ordrng 1 W11517959 (Front Burner)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Penfield, New York 14526
Josh Henchen
Job Details: 10/31/2022
"Customer stated small drip/puddle after wash cycle sometimes, coming from top left of dishwasher. Checked and found no codes, Ran diagnostic cycle, all functions properly. Ran prowash cycle and noticed some moisture build up in vent, cleaned and sealed. Customer will monitor, dishwasher checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Webster, New York 14580
James
Job Details: 10/31/2022
Upper rack disengaged from rails. Reassembled adjusters and tested.
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQA12
Near Webster, New York 14580
James
Job Details: 10/31/2022
Unit not draining and leaking. Found pump impeller broken and dispenser seal leaking. Need pump and seal. ; ordrng 1 WPW10730972 (Pump) and 1 Sh15 and 1 WP8181747 (Seal)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Ontario, New York 14519
James
Job Details: 10/31/2022
Complaint of ff section not defrosting. Unit turned off upon arrival. Found thermistor not attached to coil. Reattached thermistor and changed settings to timed defrost. Customer is to monitor. If problem persists order ui and thermistor. ; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Williamson, New York 14589
James
Job Details: 10/31/2022
Leds flickering pantry ui dead. Found damaged harness. Repaired harness and tested. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Rochester, New York 14609
Andres V
Job Details: 10/31/2022
Customer rescheduled for tomorrow.; dspstn on spec-tagged invntry: 1 819043 HEAT- PROBE
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Rochester, New York 14612
Ray Benedetto
Job Details: 10/31/2022
"Door was not delivered to customer. Reordering freezer door.; rqstng P&A on 1 LW11026429 (Freezer Door), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, New York 14610
Josh Henchen
Job Details: 10/31/2022
"Customer stated unit would just trying to drain and not shut off. Checked and found F0E5, cleared. Ran diagnostic cycle, all functions as expected. Ran Normal cycle, functions as expected. Washer checks good."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Canandaigua, New York 14424
Jeremy
Job Details: 10/31/2022
"Replaced door, hinges and bearing for door not closing properly and lock not always engaging. Unit checks good.; dspstn on spec-tagged invntry: 1 WP8563965 HINGE"
We serviced a
AMANA RANGE
Model ACR4303MFS7
Near Irondequoit, New York 14622
Andres V
Job Details: 10/31/2022
Customer stated that none of the burner or bake or broil were heating. I checked voltage and found unit only getting 120v not the full 240v. Informed customer of this and let them know they need an electrician.
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Canandaigua, New York 14424
Jeremy
Job Details: 10/31/2022
"Customer stated laundry is not spinning out. Found that basket hub is stripped out. Replaced basket hub, unit tested good.; used 1 W10528947 (HUB) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Rochester, New York 14621
Andres V
Job Details: 10/31/2022
I replaced ACU. When I plugged unit in lid unlocked. I then started a diagnostic cycle unit started cycle but then stopped after the valve activated. I called whirlpool because I was not sure what was going on. They had me ohm out the pump and was told to replace pump along with board again because pump can short out bosrd. Sr 7734937077; ordrng 1 W11543994 (Acu) and 1 W11399437 (Drain pump)