Service History 145

Near Penfield, NY 14526
Dave
Job Details: 02/21/2019
DISHWASHER MAYTAG MDB4949SDZ0 Dishwasher door not staying closed. Ordering new left and right hinges and door latch for not latching .; ordrng 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge) and 1 WPW10653840 (door latch)
Near Honeoye Falls, NY 14472
Dave
Job Details: 02/21/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Fresh food section evaporator in refrigerator is frosted over. . Defrosted evaporator. Moved the thermistor to the correct position and fastened it down with zip tie . Tested refrigerator. Tested good.
Near Geneseo, NY 14454
Steve
Job Details: 02/21/2019
WASHER WHIRLPOOL MVWB855DC2 Found the Ui getting power but not turning on. The unit will go into diagnostics and show F6E0 communications error. The washer needs a user interface. Quoted 623.87 for repair. Customer denied quote. Covering parts under loyalty retention program. ; ordrng 1 W11112662 (console)
Near Geneseo, NY 14454
Steve
Job Details: 02/21/2019
REFRIGERATOR AMANA ART104TFDW00 Found a leak at the solder joint on dye dryer. Soldered the joint. Checked all connections and evaporator. Found no other leaks. Recharged and the refrigerator is cooling.
Near Hilton, NY 14468
David
Job Details: 02/21/2019
REFRIGERATOR WHIRLPOOL WRF989SDAB00 Slight ice build up near freezer fan causing UI to short. Removed ice. Called techline to document SR 7724217111 ordering frost kit; ordrng 1 482338 (adhesive) and 1 W10864519 (adapter)
Near Hamlin, NY 14464
Gary
Job Details: 02/21/2019
WASHER WHIRLPOOL WFW9150WW01 "Ran diagnostics, no errors, no problems found, advised customer to watch unit and let us know if they have issues."
Near Rochester, NY 14612
Shaiman
Job Details: 02/21/2019
WASHER MAYTAG MVWC400XW4 Found unit spinning intermittently. Replaced acuator and same result. Unit needs motor. Quoted customer... Parts: $292.98
Near Rochester, NY 14607
Dave
Job Details: 02/20/2019
DRYER WHIRLPOOL DE8600 Replaced rollers and blower for dryer being very loud . Tested dryer tested good.; dspstn on spec-tagged invntry: 1 Y303836 BLOWER
Near Rochester, NY 14620
Dave
Job Details: 02/20/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Dishwasher not filling with water . Found debris underneath float that was causing no water to fill inside dishwasher . Put washer in diagnostics found no error codes . Washer ran in auto diagnostics and tested good .
Near Brockport, NY 14420
Gary
Job Details: 02/20/2019
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Left hand freezer slide mount screw came loose and was not allowing left hand freezer slide to close completely, causing freezer to be warm. tighten screw to repair problem. Freezer door closes correctly now."
Near Churchville, NY 14428
Gary
Job Details: 02/20/2019
DRYER WHIRLPOOL WED90HEFW0 "Unit was not drying fully in sensor dry, Repaired loose connection at the molex connection to the sensor dry unit causing dryer not to dry completely. Tested unit complete and unit is working now."
Near Rochester, NY 14606
Gary
Job Details: 02/20/2019
DRYER AMANA MED4655EW Repaired loose roller that was not tracking straight and causing rumbling noise. Tested unit completely.
Near Rochester, NY 14617
Gary
Job Details: 02/20/2019
WASHER WHIRLPOOL WTW4855HW0 "Replaced guard that was rubbing on the drive pully and causing noises. Ran and tested okay, normal operational noises.; dspstn on spec-tagged invntry: 1 W11035747 GEARCASE"
Near Newark, NY 14513
Evan
Job Details: 02/20/2019
DISHWASHER MAYTAG MDB4949SDM2 Customer stated unit was leaking water from underneath. Upon inspection discovered unit was leaking from seal around sump. Attempted to clean seal around tub & sump unit is still leaking from seal. Quoted customer for repair. Motor (WPW10591570) $200.00Labor $104.65S&H $11.11Service call fee $ 89.95Tax $32.46Total $438.17Customer does not want to proceed at this time Just collecting service call fee
Near Newark, NY 14513
Evan
Job Details: 02/20/2019
DISHWASHER KITCHENAID KDFE104DSS1 Replacing wheels due to all 4 wheels for lower rack breaking off causing rack not to glide. Replaced wheels Unit tested good
Near Palmyra, NY 14522
Evan
Job Details: 02/20/2019
DRYER MAYTAG MGD5500FW1 Customer stated that unit was not heating at all since techs last visit. Upon inspection discovered there was loose connection at thermal fuse causing ignitor not to recieve power this was original issue. After reseating connection ran multiple test cycles unit is functioning as it should now. Unit tested good
Near Shortsville, NY 14548
Evan
Job Details: 02/20/2019
DISHWASHER WHIRLPOOL WDT720PADM1 Called customer to inform them I was In route to home. No answer from either number . Arrived at home no one was home . Waited 15 mins tagged door for customer to contact office to reschedule.
Near Williamson, NY 14589
David
Job Details: 02/20/2019
REFRIGERATOR WHIRLPOOL GI6SDRXXY07 Drain was frozen over. Replaced drain tube with P-Trap under code S38253. Unit testing good. ; used 1 W10619951 (TUBE-DRAIN) from stock
Near Avon, NY 14414
Steve
Job Details: 02/20/2019
DISHWASHER MAYTAG MDB4949SDZ0 Replaced main control and sensor for Owi error causing unit to stop running after two minutes. Found the screws and screw receiver for kickplate are missing. Ordering screws and one receiver and customer is going to install ; ordrng 1 W10910629 (nut MAIL OUT ONLY) and 2 WP302868 (screw MAIL OUT ONLY)s
Near Webster, NY 14580
David
Job Details: 02/20/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Found UI harness had 2 broken wires. Replaced harness and UI. Unit testing good.
Near Geneva, NY 14456
Evan
Job Details: 02/20/2019
RANGE WHIRLPOOL WFC150M0EW0 Installing new drip pan and burner due to old drip pan cracking and burning failing to heat. Replaced drip panReplaced burner Ran test cycle Unit tested good
Near Churchville, NY 14428
Gary
Job Details: 02/20/2019
RANGE FRIGIDAIRE FFGF3054TSA "Power cord has an open connection not allowing the unit to power up, ordering power cord.; ordrng 1 5304515659 (CORD)"
Near Rochester, NY 14606
Dave
Job Details: 02/20/2019
DRYER MAYTAG MEDB765FC0 Dryer had F4 E1 error code . Found that the pigtail wires on the dryer were wrong and the dryer wouldn't heat up . Fixed wires and put into correct positions. Tested dryer tested good .
Near Rochester, NY 14613
Dave
Job Details: 02/20/2019
DRYER MAYTAG MGDC465HW0 Loud noise when dryer is on . Noise coming from blower housing . Removed housing found debris inside. Removed debris tested dryer . Tested good .
Near Rochester, NY 14624
Gary
Job Details: 02/20/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 "Refrigerator doors are binding due to a warped mullion flipper when closing refrigerator doors, door switches are not closing properly causing a door open alarm, ordering door switches and mullion assy to correct.; ordrng 1 W11177238 (MULLION) and 2 WP12466104 (switch- re)s"
Near Rochester, NY 14605
Dave
Job Details: 02/20/2019
REFRIGERATOR FRIGIDAIRE FFTR1814QW4A Replaced handle one refrigerator door due to it being broken . Replaced gasket due to cracks and not sealing very well . Tested door tested good.
Near Webster, NY 14580
David
Job Details: 02/20/2019
REFRIGERATOR MAYTAG MFI2570FEZ03 "Called tech line. Advised to block airflow to pantry drawer, and raise temp in fridge after 3 days if issue persists. Techline system was down, unable to acquire SR number."
Near Rochester, NY 14609
Gary
Job Details: 02/20/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "On return, customer said unit worked for a couple days then failed again, found replacement evap fan was not running but had power, ordering second evap fan.; ordrng 1 WP2315549 (motor-evap)"
Near Canandaigua, NY 14424
Steve
Job Details: 02/20/2019
WASHER MAYTAG MVWB765FW2 Replaced water valve for not filling. The washer tested good.
Near Hilton, NY 14468
Gary
Job Details: 02/20/2019
WASHER WHIRLPOOL WTW6800WB1 "Complaint is unit leaking water upon filling the unit water was leaking from the drain pump, found a crack in the drain pump. Ordering drain pump; ordrng 1 W10536347 (drain pump asm)"
Near Macedon, NY 14502
Steve
Job Details: 02/20/2019
REFRIGERATOR WHIRLPOOL ED2VHEXTQ01 Replaced thermostat for not always cycling on refrigerator. The refrigerator tested good.
Near Rochester, NY 14626
David
Job Details: 02/20/2019
WASHER MAYTAG MVWB835DW3 Washer is making a grinding noise during spin cycle. Gearcase must be replaced. ; ordrng 1 W10811956 (drum assy)
Near Rochester, NY 14604
Dave
Job Details: 02/20/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced control on dishwasher for no operation . Tested dishwasher. Tested good .
Near Ontario, NY 14519
David
Job Details: 02/20/2019
OVEN WHIRLPOOL JJW3830DP00 User interface has a stuck key part is still under 60 month parts warranty. Ordering UI. Paid in full.; ordrng 1 W11232121 (UI)
Near Newark, NY 14513
Evan
Job Details: 02/20/2019
WASHER WHIRLPOOL WFW75HEFW0 Replacing control board due to unit not spinning out properly.referring to service pointer W10913408O. Replaced control board Ran test cycle Unit tested good
Near Williamson, NY 14589
David
Job Details: 02/20/2019
WASHER MAYTAG MHW3505FW1 Blockage inside water valve. Replacing valve.; ordrng 1 W10599356 (water inlet valve)
Near Ontario, NY 14519
David
Job Details: 02/20/2019
REFRIGERATOR WHIRLPOOL GD5RVAXVY00 Power supply board was ordered by mistake. Reordering main control; ordrng 1 WPW10120818 (cntrl-elec)
Near Rochester, NY 14617
David
Job Details: 02/20/2019
REFRIGERATOR WHIRLPOOL WRS571CIDW01 "Door was sagging preventing door from sealing. Adjusted door, unit testing good."
Near Rochester, NY 14612
David
Job Details: 02/20/2019
WASHER WHIRLPOOL MHWE300ZW00 Cleaned drain pump due to long drain code
Near Penfield, NY 14526
David
Job Details: 02/20/2019
DISHWASHER MAYTAG MDB8959SFZ4 Door will not close because the tub is bent ordering tub; ordrng 1 WPW10681507 (tub-dishwr)
Near Livonia, NY 14487
Steve
Job Details: 02/20/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Replaced mullion for mullion not snapping back all the wY when door is opened causing door to not close properly.
Near Geneva, NY 14456
Evan
Job Details: 02/20/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit is flashing f2 e2 error code cu failing to communicate with UI. Ordering UI membrane. ; ordrng 1 W11028325 (UI INTERFACE)
Near Penfield, NY 14526
Steve
Job Details: 02/20/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Replaced freezer light for shorted light. Found the fresh food light is acting erratic and sometimes doesn’t light or just blinks. Closing door a couple times and then it works. Ordering fresh food light. ; ordrng 1 WPW10515058 (light)
Near Fairport, NY 14450
Steve
Job Details: 02/20/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced ice maker for no ice. Found the freezer temp is -5 and the temp was set to +5 degrees. Possible fill tube freezing. Ordering UI and control for temps to low. ; ordrng 1 W11089236 (cntrl-elec) and 1 W11130216 (USER INTERFACE )
Near Pittsford, NY 14534
Steve
Job Details: 02/20/2019
DISHWASHER KITCHENAID KDTE234GPS0 Found motor getting power but not running. ordering motor. ; ordrng 1 W11085683 (pump&motor)
Near Fairport, NY 14450
Steve
Job Details: 02/20/2019
REFRIGERATOR MAYTAG MRT118FFFH01 Adjusted door for freezer door out of spec. Reveal between doors was off and wider on right than left. Ordering touch up paint for dings in door. ; ordrng 1 72017 (touchup wht MAIL OUT ONLY)
Near Rochester, NY 14606
Dave
Job Details: 02/20/2019
WASHER AMANA NTW4516FW1 Washer not leaking but the lid lock is failing and not allowing the washer to spin . Ordering new lid lock W11307244; ordrng 1 W11307244 (LID LOCK )
Near Pittsford, NY 14534
Steve
Job Details: 02/20/2019
REFRIGERATOR AMANA ART318FFDW03 Customer is having erratic temps. The control was already replaced. The fan is working as expected. Ordering evaporator. ; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 w10838965 (thermistor)
Near Rochester, NY 14623
Dave
Job Details: 02/20/2019
WASHER AMANA NTW4516FW2 Washer not turning on . Washer has power going to control . Unit needs new control . Ordering control W11170317; ordrng 1 W11170317 (CNTRL-ELEC)
Near Pittsford, NY 14534
Dave
Job Details: 02/19/2019
OVEN KITCHENAID KEMC377KSS05 Replaced lower oven front glass door. Tested door . Tested good.
Near Irondequoit, NY 14617
Evan
Job Details: 02/19/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replacing dishwasher panel due to customer recieving unit with large dent on side of unit. Replaced panel Unit tested good
Near Rochester, NY 14620
Evan
Job Details: 02/19/2019
WASHER GE WHRE5550K2WW Customer stated unit was not spinning out.Ran test cycle Unit was filling and draining but never spinning basket. Removed front panel to inspect motor and belt.Belt was intact but motor was failing to spin basket.Motor itself is failing.Quoted customer for repair. WH20X10076 (motor) $ 250.00S&H $11.11Labor $ 74.90Service call fee $89.95Tax $34.07Total $ 460.03Customer does not want to proceed at this time Just collecting service call fee
Near Rochester, NY 14607
Evan
Job Details: 02/19/2019
DISHWASHER FRIGIDAIRE LFID2426TF0A Customer stated unit was not draining and was leaking onto floor. Upon inspection checked for error codes. No codes present. Unit's tub was full of water upon arrival Vacuumed water out Ran test cycle Unit was draining as it should Ran this cycle several times Unit is functioning as it should Cannot replicate issue Unit tested good
Near Rochester, NY 14613
Evan
Job Details: 02/19/2019
WASHER AMANA NTW4516FW2 Customer stated unit was not starting cycle and drain pump was continually running. Control was not in risky responding to commands unplugged unit let sit for 5 mins Discovered that start button was sticking. Was able to get button to function correct after removing control to inspect. Checked for codes Unit had 2 codes present. (F0E5 ) unbalanced load (F2E1) stuck keyRan test cycle Unit completed cycle as i t should.Ran calibration cycleUnit tested good otherwise. Spoke to customer about balancing load correctly
Near Rochester, NY 14608
Evan
Job Details: 02/19/2019
DRYER ADMIRAL AGD4675YQ3 Customer stated they were experiencing long dry times. Checked vent at rear of machine. Could tell that airflow through vent was weak. Removed air blower towerDiscovered tower was clogged Cleared tower Ran test cycle Unit tested good
Near Rochester, NY 14617
David
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRF560SMYM05 Customer concerned with units performance. Temps normal at this time. Found blockage in condenser fan shroud preventing fan from turning. Freed fan. Customer to monitor. Cleaned condenser for customer.
Near Rochester, NY 14618
David
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Magnetic strip in door gasket fell out causing doorto not seal properly. Replaced gasket. Unit testing good.
Near Rochester, NY 14618
Dave
Job Details: 02/19/2019
WASHER MAYTAG MHW5500FW0 Washer causing suds message to come on . Looked for error codes not codes. Ran in auto diagnostics. Ran through cycles . Found that the sink that the washer is draining into is not draining fast enough .the drain hose goes under water and does not drain right. Tested washer tested good .
Near Pittsford, NY 14534
Dave
Job Details: 02/19/2019
REFRIGERATOR GE ZISS480NMASS Refrigerator temperatures to low causing the refrigerator to run more . -2 in freezer and 33 in fresh food. Adjusted to default temps to model 0 in freezer and 37 in fresh food. Cleaned condenser coils. Icemaker leaving block of ice. Found that when it fill its splashing over. Adjusted the icemaker and leveled . Tested tested good .
Near Fairport, NY 14450
Steve
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRX988SIBE01 Replaced door and gasket for door liner not holding gasket that was causing frost build up in freezer.
Near Fairport, NY 14450
Steve
Job Details: 02/19/2019
OVEN WHIRLPOOL WFG540H0ES1 Replace the front console that got scratched during previous repair. Customer inspected and is satisfied.
Near Webster, NY 14580
David
Job Details: 02/19/2019
VENTHOODS KITCHENAID KVWB606DSS1 Motor will not turn. Ordering motor and cap. ; ordrng 1 W10716814 (capacitor) and 1 W11106377 (blower-fan)
Near Rochester, NY 14620
David
Job Details: 02/19/2019
REFRIGERATOR GE TFX25CRAWW Icemaker is binding and auger is rusty. Ordering auger and ice maker. Total 469.50; ordrng 1 WR17X4341 (auger helix display) and 1 WR30X10093 (icemaker asm)
Near Penfield, NY 14526
Dave
Job Details: 02/19/2019
DISHWASHER WHIRLPOOL WDTA50SAHV0 Dishwasher leaking found the gasket on the bottom left had fallen off and the dishwasher was unlevel causing the door not to close . Leveled the dishwasher. Tested . Tested good . No leaks .
Near Rochester, NY 14620
Evan
Job Details: 02/19/2019
WASHER KENMORE 110.267425 Customer stated unit was not starting cycle but would fill. Upon inspection discovered that lid switch was broken causing unit not to spin or agitate. Replaced lid switch Ran test cycle Unit tested good
Near Hamlin, NY 14464
Gary
Job Details: 02/19/2019
DRYER ROPER RGD4516FW0 "Gas dryer was leaking gas when it was off, all customer connections checked okay,replaced burner assy that was leaking gas. Checked for proper operation and no leak found."
Near Rochester, NY 14612
Gary
Job Details: 02/19/2019
DRYER MAYTAG MED3500FW1 "Checked dryer for noise, found vibrating internal exaust vent, secured venting to stop vibrating and checked unit over for proper operation."
Near Webster, NY 14580
Dave
Job Details: 02/19/2019
WASHER AMANA NTW4516FW2 Washer not turning on . Checked power to control has power . Led that's on the control is not lit . Unplugged all connections and reconnected them . Unit still won't turn on . Ordering control W11170317; ordrng 1 W11170317 (CNTRL-ELEC)
Near Rochester, NY 14626
Gary
Job Details: 02/19/2019
DISHWASHER KITCHENAID KUDD03DTSS10 "Replaced upper wash pump that was not running or washing the dishes, replaced lower user interface that was not accepting commands, tested both drawers. Unit is running okay. Installed customer supplied parts"
Near Rochester, NY 14626
Gary
Job Details: 02/19/2019
OVEN MAYTAG MER8680BS "Tested unit, no power to either element, bake or broil, thermal fuse checks okay, Unit needs a control wpw10655837 $324.44 plus labor, customer declined repair. No charge, service call was paid 2/7/19"
Near Rochester, NY 14612
Gary
Job Details: 02/19/2019
DRYER KENMORE 110.7120201 "Unit is heating for 30 minutes or less then not heating at all, found timer that is not engaging the gas coils and not allowing the dryer to heat, ordering timer.; ordrng 1 WPW10186032 (timer)"
Near Hamlin, NY 14464
Gary
Job Details: 02/19/2019
RANGE WHIRLPOOL WFE515S0EW0 Replaced open bake element that wasn't heating the oven and tested oven for proper operation.
Near Rochester, NY 14612
Gary
Job Details: 02/19/2019
REFRIGERATOR AMANA ARS2464BS "Unit is not cooling in either section. Found corroded discharge tube and bad compressor, Unit needs a compressor and discharge tube. Customer is submitting to home insurance, no repair, service call paid.; ordrng 1 12588701Q (tube) and 1 W10309994 (compressor)"
Near Pittsford, NY 14534
Dave
Job Details: 02/19/2019
WASHER MAYTAG MVWX655DW1 Washer drain pump staying on . Found the drain hose was connected to another hose and did not need to be . The washer was not able to pump all the water out of the tub . Removed hose . Tested in auto diagnostics. Calibrated machines tested good .
Near Rochester, NY 14626
Gary
Job Details: 02/19/2019
REFRIGERATOR GE GSCS3PGXCFSS "Replaced Water water valve that was not supplying water to the dispenser, resevoir split from freezing water while not in use, ordering, Reservoir. Will collect for part and return visit Thursday; ordrng 1 WR17X11440 (water tank assm)"
Near Webster, NY 14580
David
Job Details: 02/19/2019
DRYER WHIRLPOOL WGD4616FW1 Time is not shutting off at e end of the cycle. Replaced timer.
Near Williamson, NY 14589
David
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRF989SDAE01 The drain tube was plugged causing water to back up in the ff section. Cleaned drain tube.
Near Penfield, NY 14526
David
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Replaced evaporator and compressor due to unit not cooling. Unit began cooling after install.
Near Rochester, NY 14610
Steve
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Found no resistance on motor of ice maker. Ice maker is getting power. Ordering ice maker. ; ordrng 1 W10884390 (icemaker)
Near Rochester, NY 14623
Steve
Job Details: 02/19/2019
WASHER WHIRLPOOL MVWB835DC3 Replaced gear case for loud gear case and not spinning out clothes. On arrival found the drain line was not elevated and runs into a another hose on the floor. That connection is leaking. Informed customer to repair drain line. I raised it up and zipped tied it to water hose for proper filling. ; dspstn on spec-tagged invntry: 1 W10811956 GEARCASE
Near Rochester, NY 14607
David
Job Details: 02/19/2019
STACKED LAUNDRY KENMORE 110.8876279 Replaced thermal fuse. Unit testing good.
Near Avon, NY 14414
Steve
Job Details: 02/19/2019
REFRIGERATOR GE GBSC0HBXARWW Replaced control for no operation to refrigerator. The refrigerator tested good
Near Webster, NY 14580
David
Job Details: 02/19/2019
WASHER MAYTAG MHWC7500YW0 Unit is draining slowly. Pump clean out was clear. Ordering pump.; ordrng 1 WPW10465252 (pump-water)
Near Avon, NY 14414
Steve
Job Details: 02/19/2019
REFRIGERATOR MAYTAG MFI2269VEM10 Replaced ice maker for not calling for water causing no ice production. The ice maker tested good. ; used 1 W10882923 (ICEMAKER) from stock
Near Dansville, NY 14437
Steve
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced damper control for loud motor. The refrigerator tested good
Near Farmington, NY 14425
Dave
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Refrigerator door not level . Door was swapped from left to right . when the refrigerator was delivered on 1/22/19 . Adjusted the door and the legs on the refrigerator to make sure the door shuts. Fixed a part of the gasket for coming off and not closing right . Tested refrigerator tested good
Near Rochester, NY 14609
Evan
Job Details: 02/19/2019
WASHER WHIRLPOOL WTW5000DW1 Customer stated unit was not draining. Upon inspection discovered unit was full of water. Ran cancel/drain cycle and unit was able to drain water out. Checked for error codesUnit was displaying lid lock fault code and unbalanced load.Tested lock in manual test mode Lock working as it should Ran calibration cycle and cleared error codes Unit tested good Suspecting unit was out of balance causing unit not to spin or drain. Collected s/c fee
Near Webster, NY 14580
Evan
Job Details: 02/16/2019
WASHER WHIRLPOOL LSQ9549PW2 Customer stated unit was not spinning corectly. Upon inspection discovered gear case was failing. Motor coupler was intact but unit would not spin basket.Quoted customer for repair.Gear case (3360629) $ 201.00Dog agits(80040) $7.00Motor coupler (285753A) $25.00Labor $134.95Tax $ 29.44Total $ 397.39Customer is going to think about going thru with repair and contact office Just collecting s/c fee for now.S/c is on job 79603
Near Rochester, NY 14610
Evan
Job Details: 02/16/2019
WASHER WHIRLPOOL LSQ7030LQ0 Customer stated unit was leaking water from underneath machine. Upon inspection discovered drain pump had hairline crack in front of it causing leak. Replaced pump Labor is ATEC warranty Just collecting for part cost. ; used 1 WP3363394 (PUMP) from stock
Near Rochester, NY 14610
Evan
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB01 Customer stated unit was producing rattling noise from rear of unit. Upon inspection discovered that line from compressor was resting up against compressor causing noise/rattling. Was able to bend line away from compressor and secure with insulation. Could not replicate noise once insulation was installed Unit tested good
Near Fairport, NY 14450
Dave
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWS06 Icemaker not calling for water . Replaced icemaker . Tested . Tested good .; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
Near Rochester, NY 14618
David
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM Water line bladder was frozen preventing ice production and water dispensing. Thawed bladder. Unit testing good.
Near Rochester, NY 14617
David
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL ED5HVEXVB03 Replaced thermostat due to no cooling. Unit testing good.
Near Brockport, NY 14420
Gary
Job Details: 02/16/2019
DRYER WHIRLPOOL WGD4850HW0 "INSPECTED DRYER DOOR SEAL FOUND TORN, REPLACED SEAL AND CHECKS OK."
Near Rochester, NY 14626
Gary
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL GSS30C7EYY00 Inspected unit and found Wiring harness to door electronics has a an open wire causing icemaker not to harvest. Wiring harness is part of the door say and Door is no longer available. W10369
Near Rochester, NY 14612
Gary
Job Details: 02/16/2019
WASHER WHIRLPOOL WFW75HEFW0 "REPAIRED A LOOSE POWER WIRE AT MOTOR CONTROL, TESTED UNIT AND A CHECKS OK"
Near Rochester, NY 14622
Gary
Job Details: 02/16/2019
MW-HOOD COMBO MAYTAG MMV4206FV0 "INSPECTED UNIT AND FOUND MICROSWITCH SEIZED OPEN, REPLACED SWITCH AND UNIT TESTS OK."
Near Rochester, NY 14615
Dave
Job Details: 02/16/2019
WASHER WHIRLPOOL WTW4816FW1 Replaced lid lock due to not locking and or operating. Calibrated washer . Ran in auto diagnostics. Tested good .
Near Rochester, NY 14606
Dave
Job Details: 02/16/2019
WASHER WHIRLPOOL MHW6630HW0 Replaced front panel due to dent . Tested washer . Tested good .
Near Churchville, NY 14428
Dave
Job Details: 02/16/2019
MICROWAVE WHIRLPOOL YWMH76719CB3 Replaced microwave door due to being dim . Tested microwave tested good .