Service History 142

Near Rochester, NY 14607
David
Job Details: 03/07/2019
MICROWAVE WHIRLPOOL CAE2745FQ0 Replaced coin interface due to unit not starting when coins are put in. Tested unit with coins after installation. Unit started normally. No errors in diagnostics.
Near Victor, NY 14564
Steve
Job Details: 03/07/2019
DRYER FRIGIDAIRE GLGQ2152ES3 Replaced thermal limiter for no heat. The dryer tested good.
Near Rochester, NY 14626
Gary
Job Details: 03/07/2019
REFRIGERATOR GE TFX20JR "Unplugged defrost drain that was plugged with food stuff, unit is draining fine now. Icemaker shut off arm not working, ordering icemaker.; ordrng 1 WR30X10012 (sub wr30x10093)"
Near Victor, NY 14564
Steve
Job Details: 03/07/2019
DISHWASHER KITCHENAID KDTE104ESS4 Replaced seal that was damaged on previous visit. The dishwasher tested good.
Near Rochester, NY 14609
Evan
Job Details: 03/07/2019
DRYER FRIGIDAIRE FFLG3911QW1 "Unit is not heating due to thermal fuse blowing causing ignitor not to recieve power. Ordering thermal fuse ; ordrng 1 137032600 (limiter) and 1 5304406099 (thermostat,safety)"
Near Penfield, NY 14526
Shaiman
Job Details: 03/07/2019
WASHER WHIRLPOOL WFW85HEFW1 Unit shuts off when attempting to make a wash selection. Control panel must be replaced. Autho code: 6587294-00; ordrng 1 W10903218 (panel-cntl)
Near Webster, NY 14580
Steve
Job Details: 03/07/2019
MICROWAVE WHIRLPOOL WMH53521HZ0 Replaced all the door switches for intermittent operation and door errors. The microwave tested good. ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Near Rochester, NY 14615
Shaiman
Job Details: 03/07/2019
DRYER AMANA NED4655EW1 Unit was heating on arrival.
Near Webster, NY 14580
Steve
Job Details: 03/07/2019
WASHER MAYTAG MVWC450WW0 Tested the washer from rinse cycle all the way to spin with no banging. Found the u it not going into spin during neutral drain. Reset it and it spun fine. Ran unit in normal wash all the way to rinse and it worked as expected.
Near Penfield, NY 14526
Shaiman
Job Details: 03/07/2019
DISHWASHER KITCHENAID KUDE20FBSS0 Adjuster wheels were broken. Replaced adjusters. Unit testing good. ; pckd up 1 W10712394 (adjuster)
Near Rochester, NY 14617
Gary
Job Details: 03/07/2019
WASHER MAYTAG MVWC565FW0 "Ui/control is no longer working, accepting commands. Customer is buying a new washer. Estimate only.; rqstng P&A on 1 W11116594 (cntrl-elec)"
Near Rochester, NY 14610
Dave
Job Details: 03/07/2019
DRYER WHIRLPOOL WED5620HW0 Tested dryer vent . Tested good . Ran dryer has good heat. Gave some tips on dryer . Changed door swing on dryer so it opens the same way as the washer . Customer instruct.
Near Rochester, NY 14624
Gary
Job Details: 03/07/2019
REFRIGERATOR WHIRLPOOL WRF989SDAF00 "Unit is not defrosting correctly, ordering control that runs defrost system.; rqstng P&A on 1 W10861908 (cntrl-elec)"
Near Rochester, NY 14624
David
Job Details: 03/07/2019
RANGE JENN AIR JGS9900CDF01 Customer rescheduled. ; schdld next appmnt for 3/11 MON 8 am
Near Penfield, NY 14526
Dave
Job Details: 03/07/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 Replaced both left and right rails for not closing . Tested drawer tested off .
Near Macedon, NY 14502
Dave
Job Details: 03/07/2019
MICROWAVE KITCHENAID KMHC319ESS0 "Microwave not turning on . Replaced interlock due to door switch failure and fuse for no operation. Tested microwave.tested good .; used 1 W11244490 (INTERLOCK), and 1 WPM0805101 (FUSE-20A) from stock"
Near Rochester, NY 14622
Evan
Job Details: 03/07/2019
DRYER MAYTAG MGDC415EW0 Replacing gas coils due to unit not heating and replacing door switch due to unit continually running once door was open. Replaced coils Replaced switch Ran test cycle Unit tested good
Near Rochester, NY 14607
David
Job Details: 03/07/2019
DISHWASHER GE FDB1050REC5 Upper spray arm has split contributing to the leak. Ordering spread arm; ordrng 1 154313601 (arm control) and 1 154701001 (splash shield kit)
Near Victor, NY 14564
Dave
Job Details: 03/07/2019
DISHWASHER KITCHENAID KDTE254ESS1 Dishwasher door not closing . Found that the left hand hinge had come out of where it's supposed to seat. Put door back where it needed to be . Tested unit tested good.
Near Rochester, NY 14612
Evan
Job Details: 03/07/2019
DRYER KENMORE 110.967427 Replacing belt due to old belt breaking causing unit not to spin. Replaced belt Also cleaned cabinet Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 661570V BELT
Near Rochester, NY 14617
David
Job Details: 03/07/2019
DRYER MAYTAG MGD8200FW1 Door seal on door had come off. Reinstalled door seal. Removed lint from dryer vent. U it testing good
Near Rochester, NY 14610
Steve
Job Details: 03/07/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Ordering thermostat for refrigerator not cooling randomly. Damper, fans and compressor are working as expected. ; ordrng 1 WPW10583801 (thermostat)"
Near Webster, NY 14580
Steve
Job Details: 03/07/2019
WASHER MAYTAG MHWZ600TW00 Found the drain pump is seized causing burning smell and not completing wash. Ordering pump. ; ordrng 1 WPW10730972 (pump-water)
Near Rochester, NY 14622
David
Job Details: 03/07/2019
DRYER AMANA NDG2335AWW ReplCed gas coils due to unit not heating. Unit tested good.; used 1 279834 (COIL KIT) from stock
Near Webster, NY 14580
Steve
Job Details: 03/07/2019
VENTHOODS KITCHENAID KVWB606DSS1 Sr#Could not remove fan. Called tech line. MAy have to uninstall. Rescheduled for Monday for two man double job. ; schdld next appmnt for 3/11 MON 8-12
Near Webster, NY 14580
Steve
Job Details: 03/07/2019
REFRIGERATOR AMANA ABB2224BRB00 Found light switch is intermittently not turning lights on. Ordering switch ; ordrng 1 WPC3680310 (light switch)
Near Webster, NY 14580
Steve
Job Details: 03/07/2019
WASHER MAYTAG MHWC7500YW0 "On inspection. Found the drain line had a plug with a hole big enough for hose on it. Removed it so drain line does not have back pressure. On testing the unit, after selecting a cycle it would show unlocking/draining light then after about a minute it would go into pause and not proceed with cycle. After three attempts the door locked and cycle started. Ordering control and door lock. ; rqstng P&A on 1 WPW10192966 (cntrl-elec) and 1 WPW10192995 (latch)"
Near Rochester, NY 14609
Evan
Job Details: 03/07/2019
WASHER MAYTAG MVWC465HW2 Customer stated unit was not spinning out clothes correctly and items are coming out wet at end of cycle. Upon Inspection discovered that unit was displaying pressure system fault code. Control is failing to sense how much water is inside tub. Ordering control; ordrng 1 W11249158 (CONTROL)
Near Rochester, NY 14617
Evan
Job Details: 03/07/2019
RANGE MAYTAG MER8800FZ1 Customer stated oven light would not shut off. Upon inspection discovered push rod for light was bending and switch was failing. Ordering push rod Ordering switch ; ordrng 1 W10273192 (rod-door) and 1 WP9757262 (swtch-lite)
Near Rochester, NY 14621
Evan
Job Details: 03/07/2019
RANGE WHIRLPOOL WFG550S0HZ0 Customer stated they were smelling gas when attempting to run broil cycle. Upon inspection discovered that electrode for burner was not sparking causing unit not to light. Ordering electrode ; ordrng 1 WPW10333842 (igntr-oven)
Near Webster, NY 14580
Evan
Job Details: 03/07/2019
OVEN WHIRLPOOL GW397LXUQ07 "Customer stated that unit was taking very long time to heat up. Upon inspection discovered that ignitor was glowing but failing to draw proper amperage in order to open gas valve. Ignitor is failing Ordering ignitor ; ordrng 1 74007498 (igniter,oven)"
Near Webster, NY 14580
Evan
Job Details: 03/07/2019
WASHER MAYTAG MHW4200BG2 Customer stated unit was leaking water from bottom of front door and unit would not stop spinning on normal cycle.Upon inspection discovered unit displaying f8e1 ( water level sensor error) f8e3 (overflow condition) Pressure switch is failing to sense amount of water in tub and just continues to spin. Ordering pressure switch and bellow ; ordrng 1 W11106747 (bellow) and 1 WPW10448876 (switch-wl)
Near Rochester, NY 14606
Shaiman
Job Details: 03/07/2019
WASHER WHIRLPOOL WTW75HEFW Ongoing issue with lid lock mechanism. Replacing ACU & lid lock. ; ordrng 1 W11201274 (CONTROL) and 1 WPW10443885 (door lock)
Near Rochester, NY 14624
David
Job Details: 03/01/2019
RANGE JENN AIR JGS9900CDF01 Replaced bake ignitor due to oven not lighting and right switches harness due to front left burner not lighting. Unit tested good after install.
Near Rochester, NY 14604
David
Job Details: 03/01/2019
DISHWASHER FRIGIDAIRE FDB2410HIC2A Cleaned heater error by running diagnostics. Heater tested good afterwards. Customer to monitor.
Near Rochester, NY 14610
David
Job Details: 03/01/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00 Molded gasket that was not sealing. Customer to monitor.
Near Rochester, NY 14607
David
Job Details: 03/01/2019
DISHWASHER GE FDB1050REC5 Unit is leaking from he door intermittently. Ordering door gasket . ; ordrng 1 809006501 (gasket)
Near Rochester, NY 14607
David
Job Details: 03/01/2019
RANGE AMANA AGR6603SFW1 Right front burner not lighting. Adjusted valve screw. Unit tested good
Near Rochester, NY 14611
David
Job Details: 03/01/2019
DRYER WHIRLPOOL WGD5840SW0 Replced worn rollers that were causing a noise during use. Unit tested good.; used 1 349241T (ROLLER-SUPPORT 2PK) from stock
Near Rochester, NY 14617
David
Job Details: 03/01/2019
RANGE KITCHENAID KSGG700ESS1 Replaced control for not sensing the oven sensor. Unit tested good after install.
Near Rochester, NY 14612
David
Job Details: 03/01/2019
DRYER WHIRLPOOL WED70HEBW0 Replaced touchpad for not responding to selections. Unit tested good.
Near Lakeville, NY 14480
Steve
Job Details: 03/01/2019
RANGE FRIGIDAIRE FFEF3009PWD Replaced thermostat for stuck thermostat. The range tested good.
Near Caledonia, NY 14423
Steve
Job Details: 03/01/2019
REFRIGERATOR MAYTAG MBF1958FEZ02 Found condenser sitting on The floor causing the refrigerator to vibrate when running. Lowered front legs and added foam under condenser to stop vibrating.
Near Fairport, NY 14450
Steve
Job Details: 03/01/2019
DISHWASHER KITCHENAID KDFE104DSS5 Replaced top rack adjuster for broken Tabs causing falling rack.
Near Rochester, NY 14612
David
Job Details: 03/01/2019
OVEN WHIRLPOOL WFG520S0FS0 Replaced controls due to unit not Igniting. Preheated oven to test.
Near Victor, NY 14564
Dave
Job Details: 03/01/2019
DRYER WHIRLPOOL WED8500DC4 Dryer not turning on. Not responding to touch . Checked power .checked thermal fuse that's good . Power was good .led light on control is off telling me the control is bad . Ordering new control W11158453 and console W11116871 . ; ordrng 1 W11116871 (console) and 1 W11158453 (CNTRL-ELEC)
Near Penfield, NY 14526
Steve
Job Details: 03/01/2019
REFRIGERATOR WHIRLPOOL GD5RVAXVY05 Found compressor was not running all the time. Compressor is running hot and noisy. Put a tester start device on and the customer is going to monitor. If problem persists the refrigerator will need a compressor
Near Rochester, NY 14618
Shaiman
Job Details: 03/01/2019
DRYER MAYTAG MGD6000XW2 F4E3 F3E6 F6E1 F2E1 codes upon arrival. No heating. Unit failed vent test. Customer declined further diagnosis at this time.
Near Williamson, NY 14589
Evan
Job Details: 03/01/2019
RANGE FRIGIDAIRE FFEF3011LWG "Customer stated receptacles had burned out causing burners not to work. Upon inspection discovered front 2 burners were not heating due to bad receptacles. Also right rear burner was not working due to bad receptacle. Replaced front 2 receptacles for burners. Ordering right rear receptacle ; ordrng 1 330031 (terminal block,surfa), dspstn on spec-tagged invntry: 2 330031 RECEPTACLE"
Near Rochester, NY 14626
Shaiman
Job Details: 03/01/2019
RANGE WHIRLPOOL WFG320M0BS0 "Replaced outer door glass, unit testing good."
Near Lyons, NY 14489
Evan
Job Details: 03/01/2019
WASHER WHIRLPOOL WFW5620HW0 Customer stated unit would not start cycle. Checked for error codes. No codes present . Ran test cycle. Unit will not spin during test cycle. Attempted to run drain and spin unit will not spin. Can hear relay for motor clicking on control board upon further inspection discovered that led light on control is blinking after control has been powered on. According to test 1 on tech sheet If led is blinking after 10 seconds then micro controller is not responding. Ordering ACU ACU is factory order will take 5 days to get part; ordrng 1 W11322903 (CONTROL)
Near Rochester, NY 14626
Shaiman
Job Details: 03/01/2019
RANGE WHIRLPOOL WFC150M0EW "Plugged unit in, everything testing fine. Could not recreate issue."
Near Fairport, NY 14450
Steve
Job Details: 03/01/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced control and Ui for temps to cold in freezer. The refrigerator tested good.
Near Macedon, NY 14502
Steve
Job Details: 03/01/2019
DRYER GE n/a Found the control is sending power to motor but motor only clicks and not running. The dryer needs a motor. Could not locate model number.
Near Newark, NY 14513
Evan
Job Details: 03/01/2019
REFRIGERATOR MAYTAG MFF2258VEM5 Customer stated was not running suspecting jazz board was failing. Removed old board installed new board. Once new board was installed could not get unit to program suspecting issue with new jazz board. Reinstalled old jazz board . Programmed old jazz board with correct program code. Unit is now running Customer is going to monitor issue to see if issue arises again. If issue persists tech to return with new jazz board WPW10503278 (jazz board) Collecting service call fee ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ
Near Phelps, NY 14532
Evan
Job Details: 03/01/2019
WASHER MAYTAG MHW4300DW0 Customer stated unit was draining slowly. Upon inspection discovered unit displaying f9e1 error code (long drain) Removed back panel to inspect air trap. Discovered that pressure hose had been rubbing up against stator motor while spinning and caused hose to have hole in it. Was able to trim excess hose and reattach to trap. Reassembled unit Ran test cycle Unit tested good
Near Geneva, NY 14456
Evan
Job Details: 03/01/2019
REFRIGERATOR WHIRLPOOL WRF560SMYH02 Customer stated unit was producing noise. Upon inspection discovered that noise customer was referring too was compressor line rubbing up against compressor once started. Was able to bend line slightly away from compressor. Once line was moved could not replicate noise.Unit tested good otherwise
Near Palmyra, NY 14522
Dave
Job Details: 03/01/2019
REFRIGERATOR AMANA ASD2575BRS01 Drain on the freezer evaporator was plugged causing ice build up on the bottom . Clearing drain and defrosted the ice . Tested drain tested good .
Near Rochester, NY 14624
Shaiman
Job Details: 03/01/2019
DRYER MAYTAG MEDB765FC0 Replaced door catch. Unit testing good.
Near Webster, NY 14580
Evan
Job Details: 03/01/2019
DRYER MAYTAG MEDX655DW1 Customer stated they were experiencing long dry times. Upon inspection discovered that blower wheel had come detached from motor spindle and unit was not moving air out of drum. Reattached blower wheel Ran test cycle Unit tested good
Near Palmyra, NY 14522
Dave
Job Details: 03/01/2019
REFRIGERATOR WHIRLPOOL GSS26C4XXB03 Condenser fan not working . Replaced fan . Tested refrigerator. Tested good .
Near Penfield, NY 14526
Dave
Job Details: 03/01/2019
DRYER WHIRLPOOL TEDS840JQ2 "Dryer belt broken. Dryer needs new rollers and tension pulley . Replaced pulley belt and rollers from kit 4392065 . Tested dryer tested good .; dspstn on spec-tagged invntry: 1 341241 BELT , used 1 4392065 (REPAIR KIT) from stock"
Near Canandaigua, NY 14424
Dave
Job Details: 03/01/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Freezer evaporator was frozen over causing no air flow to refrigerator and not cooling . Defrosted the evaporated . Tested thermistors tested good . Tested heater tested good . Refrigerator is working as expected.
Near Lima, NY 14485
Dave
Job Details: 03/01/2019
DRYER MAYTAG MGDB725BW0 Replaced rollers and tension pulley for noise also found the motor mount clamp had fallen off . Put clamp back on . Tested dryer tested good .; used 1 4392067 (REPAIR KIT) from stock
Near Rochester, NY 14622
Evan
Job Details: 03/01/2019
DRYER MAYTAG MGDC415EW0 Customer stated unit was not heating. Upon inspection discovered that door switch was broken and unit was continually running after door was open. Also discovered that gas coils are failing intermittently. Initially unit was heating as it should but after observing unit run for 20 mins coils were failing to open valve. Ordering lid switch Ordering coils ; ordrng 1 WPW10328463 (coil-valve) and 1 WPW10569603 (switch-dor)
Near Rochester, NY 14606
Shaiman
Job Details: 03/01/2019
REFRIGERATOR FRIGIDAIRE FFTR1514RW1 No frost on evaporator. All fans are working. System low on charge. ; schdld next appmnt for 3/5 TUE !
Near Bloomfield, NY 14469
Steve
Job Details: 02/28/2019
MICROWAVE WHIRLPOOL GH7145XFQ The microwave was on the dining room table already taken apart. Replaced cut off for blown cutoff. The microwave tested good. Customer is going to reassemble and reinstall.
Near Honeoye Falls, NY 14472
Steve
Job Details: 02/28/2019
REFRIGERATOR FRIGIDAIRE FPBC2277RFA Replaced control for not defrosting properly. The refrigerator tested good.
Near Rochester, NY 14621
Shaiman
Job Details: 02/28/2019
WASHER MAYTAG MVWC565FW1 "Control board was getting power however power indicator on board was not illuminated. Replaced control board, unit testing good."
Near Rochester, NY 14609
Evan
Job Details: 02/28/2019
WASHER MAYTAG MVWC416FW1 Customer stated unit was leaking water. Upon inspection checked for error codes. No codes present . Ran test cycle During drain portion of cycle discovered that unit was leaking from drain hose due to pin size hole in hose. Replaced hose Ran test cycle Unit tested good ; used 1 W11244231 (DRAIN HOSE) from stock
Near Rochester, NY 14607
Evan
Job Details: 02/28/2019
WASHER MAYTAG MHW3505FW1 Replacing drain pump due to impeller inside old pump cracking causing impeller not to spin therefore unit would not drain.Replaced drain pump Ran test cycle Unit tested good
Near East Rochester, NY 14445
Dave
Job Details: 02/28/2019
WASHER AMANA NTW4516FW2 Washer not turning on . Found the led light on the control board was off . Replaced control board . Calibrated unit and ran in auto diagnostics. Tested washer tested good .
Near Hilton, NY 14468
David
Job Details: 02/28/2019
REFRIGERATOR WHIRLPOOL WRF989SDAB00 Installed fan kit due to ice in freezer. Customer to monitor issue.
Near Rochester, NY 14619
Shaiman
Job Details: 02/28/2019
DRYER WHIRLPOOL AED4475TQ1 "2/27/19 8:43: SC there 2/27 WED, 8:05 to 8:43"
Near Hilton, NY 14468
David
Job Details: 02/28/2019
WASHER WHIRLPOOL WTW5000DW2 Unit was unresponsive due to control board not operating. Replaced control and calibrated. Unit tested good.
Near Rochester, NY 14609
Shaiman
Job Details: 02/28/2019
WASHER MAYTAG MVWC565FW Unit will not shift into spin or agitate. Actuator should be replaced. ; ordrng 1 W10913953 (actuator)
Near Brockport, NY 14420
Gary
Job Details: 02/28/2019
MICROWAVE KITCHENAID KMHC319ESS3 "Replaced open power cord to microwave, tested microwave. Microwave tested OK."
Near Penfield, NY 14526
Evan
Job Details: 02/28/2019
WASHER MAYTAG MHW5500FW Customer stated unit was not draining. Upon inspection unit was in drain lockout mode. Door would not open. Opened door manually Checked for error codesUnit displaying f3e1 code(water level system error)Inspected pressure hose Discovered that hose had come detached at air trap causing error code. Reseated hose Cleared error codeRan test cycle Unit tested good
Near Rochester, NY 14618
Evan
Job Details: 02/28/2019
OVEN KITCHENAID KODE500ESS04 Customer stated unit was not responding to commands. Upon inspection discovered that unit was displaying LCD/keypad mismatch . Keypad was not responding to commands could not get unit into diagnostic. Removed UI to inspect cable from LCD to keypad. Tested cable for continuity. Cable tested good.Reseated cable Unit is still not accepting commandsOrdering UI ; ordrng 1 W11087449 (console)
Near Canandaigua, NY 14424
Dave
Job Details: 02/28/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Dishwasher continues to fill while it is off . Found error code F6 E4 inlet water issue . Dishwasher needs fill valve .ordering new valve WPW10327249; ordrng 1 WPW10327249 (water intake valve)
Near Webster, NY 14580
David
Job Details: 02/28/2019
DISHWASHER WHIRLPOOL WDF520PADM6 Check valve was stuck preventing drain. Cleared checkvalve. Unit tested good
Near Rochester, NY 14623
Steve
Job Details: 02/28/2019
WASHER MAYTAG MHW5500FW1 Washer was stuck in drain with load of clothes. F3e1 error. Drain trap was clear. No water in drain. Removed trap and cleaned. Pressure hose checked good. Ordering trap. ; ordrng 1 W10903220 (trap)
Near Churchville, NY 14428
Gary
Job Details: 02/28/2019
WASHER WHIRLPOOL WFW90HEFW0 "Replaced control and level sense that were not sensing the level of the water and running the pump all the time, replaced ui that wasn't accepting user commands, started and ran unit, unit testing ok."
Near Rochester, NY 14609
David
Job Details: 02/28/2019
REFRIGERATOR MAYTAG MSD2641KEB Unit will not start due to a locked compressor. Ustomer is going to replace.
Near Hilton, NY 14468
Gary
Job Details: 02/28/2019
RANGE KITCHENAID KSGB900ESS1 "Replaced noisey convection fan, tested unit and fan was quiet."
Near Rochester, NY 14620
Gary
Job Details: 02/28/2019
MICROWAVE IKEA IMBS104GSS00 "Replaced cooling fan motor that was cracked and making noise when running, tested unit and unit runs quite now.."
Near Webster, NY 14580
David
Job Details: 02/28/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS01 Re ordered icemaker fill tube due to receiving an incorrect part rescheduling for next week when customer is available; ordrng 1 W10853597 (tube-water) and 1 W10917894 (TUBE)
Near Rochester, NY 14612
David
Job Details: 02/28/2019
WASHER MAYTAG MAT10PDAAL Replaced motor due to unit not spinning. Atec warranty.
Near Rochester, NY 14621
David
Job Details: 02/28/2019
WASHER MAYTAG MVWC565FW Replaced broken suspension
Near Spencerport, NY 14559
Gary
Job Details: 02/28/2019
WASHER MAYTAG MVWB766FW1 Slider making a clunking noise on the transmission. Ordering slider assy.; ordrng 1 W10734521 (slider)
Near Rochester, NY 14609
Shaiman
Job Details: 02/28/2019
WASHER WHIRLPOOL WTW4815EW0 "Customer concerned about a burning odor emitting from machine during agitation. No error codes present, could not recreate smell. Customer monitor. If problem persists return with drain pump."
Near Rochester, NY 14609
David
Job Details: 02/28/2019
REFRIGERATOR KITCHENAID KSRV22FVSS04 Unit is not cooling due to a locked compressor. Ordering compressor. Unit has 120 month coverage on part. ; ordrng 1 W10233961 (compressor)
Near Rochester, NY 14609
David
Job Details: 02/28/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Sr7724268593Condenser fan and evaporator fan ps are both open. ReplAced control due to inconsistent voltage readings. Power to the unit is testing at 132vac which is damaging he motors. Documented with techline. Recomending that the customer have RG&E. check power to the home and repair as needed before proceeding. Ordering condenser fan; rqstng P&A on 1 W10854034 (motor-cond)
Near East Rochester, NY 14445
Dave
Job Details: 02/28/2019
DISHWASHER KITCHENAID KDFE104DSS5 Dishwasher pump it turning on . Replaced pump tested in auto diagnostics. Dishwasher tested good .; dspstn on spec-tagged invntry: 1 W11085683 PUMP&MOTOR
Near Fairport, NY 14450
Dave
Job Details: 02/28/2019
DRYER WHIRLPOOL GEW9250PW1 Dryer not heating . Tested element . Thermal fuse. Thermal cut off and thermostat . All tested good .found no power going from control to element. Dryer needs control . Customer will look into buying a new unit .
Near Rochester, NY 14618
Dave
Job Details: 02/28/2019
WASHER WHIRLPOOL LSR7233EQ0 Replaced pressure switch / load switch .tested washer .tested good .
Near Mendon, NY 14506
Steve
Job Details: 02/28/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Found motor getting power but not running. Quoted customer 399 for repair. Customer denied quote. Part covered under loyalty retention program as per jm. Replaced motor and the dishwasher tested good.
Near Rochester, NY 14620
Shaiman
Job Details: 02/28/2019
WASHER MAYTAG MVWX655DW "Unit was throwing F8E1 code upon arrival. Discovered water valves weren’t completely open and kinks in water line. Straightened water line opened up valve, cleared codes and ran auto diagnostic cycle. Unit testing good."
Near Livonia, NY 14487
Steve
Job Details: 02/28/2019
WASHER WHIRLPOOL WTW4616FW1 WJ2SQ00EPL1 found the customer had a rubber hose that is kinked causing the washer to not drain very well. Customer is going to repair kinked hose. The was washer tested good.
Near Rochester, NY 14617
Evan
Job Details: 02/28/2019
REFRIGERATOR FRIGIDAIRE DGHF2360PF1 Customer stated unit was leaking water inside Fridge. Upon inspection discovered that filter was cracked causing unit to leak while running the dispenser. Recommending replacement of filter Unit tested good otherwise Collecting service call fee