Service History 141 - Appliance Tec

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Hilton, NY 14468

Steve

Job Details: 03/02/2022

Ordering drain pump for not draining. ; rqstng P&A on 1 WPW10348269 (Drain pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFIS29BBMS02

Near Fairport, NY 14450

Dave F

Job Details: 03/02/2022

Unit not cooling in freezer section . Freshfood is good . Ran 3 way valve test freezer evap frosted up . Checked pressures 30 psi on low side and 146 on high . Suction line frosts up unit is overcharged. Let some refrigerant out to get pressures to where they are supposed to be unit equalized to 21 psi . . Pressures are now where they are supposed to be customer will monitor if problem persists suggested to look into a new unit .

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Brockport, NY 14420

Steve

Job Details: 03/02/2022

Ordering adjusters for top rack adjusters broken. ; rqstng P&A on 1 W10712395 (Adjusters)

We serviced a

WHIRLPOOL OVEN

Model WGG745S0FS02

Near Sodus, NY 14551

James

Job Details: 03/02/2022

Upper bake not working. Found igniter broken. Replaced igniter and tested. Unit functions properly. ; used 1 12300035 (Igniter) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXL2

Near Rochester, NY 14618

Dave F

Job Details: 03/02/2022

Replaced water valve and bellow for leaking . Tested unit in diagnostics unit tested good.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH5

Near Williamson, NY 14589

James

Job Details: 03/02/2022

Replaced control and pump. Tested diagnostics cycle and verified operation of pump and heater. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Williamson, NY 14589

James

Job Details: 03/02/2022

Replaced control and tested in diagnostics. Recalibrated and verified operation. Unit has a drain hose extension installed that kinks where it goes into drain pipe. Recommend correcting hose.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Farmington, NY 14425

Dave F

Job Details: 03/02/2022

Replaced sump and tested in diagnostics. Unit tested good . ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Rochester, NY 14612

Steve

Job Details: 03/02/2022

Customer as concerned about water left in soap dispenser after load. This is normal operation. Tested washer in diagnostics and it worked as designed. The washer tests good.

We serviced a

MAYTAG WASHER

Model MHW8200FCU

Near Spencerport, NY 14559

Steve

Job Details: 03/02/2022

Cleaned drain pump clean out for long drain errors.

We serviced a

KITCHENAID DISHWASHER

Model KDHE404DSS0

Near Webster, NY 14580

James

Job Details: 03/02/2022

"Replaced pump, float switch and float switch gasket. Tested unit and found no issues. One year warranty on repair."

We serviced a

GE OVEN

Model JT912BOF4BB

Near Webster, NY 14580

James

Job Details: 03/02/2022

Door not going back on. Reinstalled door for customer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Rochester, NY 14606

Steve

Job Details: 03/02/2022

Found the start device was not starting the compressor. Put a start device on compressor and it started up and is cooling.

We serviced a

WHIRLPOOL DRYER

Model WGD6120HC0

Near Rochester, NY 14606

Steve

Job Details: 03/02/2022

Replaced broken belt with repair kit for no operation. ; used 1 4392067 (Repair kit) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHV00

Near Farmington, NY 14425

Dave F

Job Details: 03/02/2022

"Ice maker fill tube is frozen fill tube is getting 120 volts to it but the heat ohms open . Unit needs new door LW11026428; rqstng P&A on 1 LW11026428 (dor-fip), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDB09

Near Shortsville, NY 14548

Dave F

Job Details: 03/02/2022

"Drain tube frosted up again its possible the ice maker fill tube was pushed to far back and there was water spilling over when filling . Defrosted unit and adjusted fill tube . Unit tested good , if problem persists call techline"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Canandaigua, NY 14424

Dave F

Job Details: 03/02/2022

Replaced belt for feeling loose . Tested unit was making plastic on plastic noise . Found the spot where the cam clicks into the gearcase one was not in . Corrected cam and tested unit . Tested good ; used 1 W11239857 (BELT) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ1

Near Rochester, NY 14612

James

Job Details: 03/02/2022

Unit only agitates in one direction. 6ohms through motor with 120v. Spin functions properly. Need motor. Customer going to wait on repair

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Rochester, NY 14608

Chuck G

Job Details: 03/01/2022

"Checked stored codes. F5E4 error code -door not opened between cycles, F3E1 water level system error & F1E1 ACU error. Ran a diagnostic test cycle and at the end of the cycle it through the F3E1 code. I inspected the pressure sensor boot and hose , both where free of debris. Ran another diagnostic cycle in which the unit ran normally without throwing any codes. I told the customer is problem continues we will have to order a pressure sensor WPW10448876 or it could possibly be the control W11201293. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Rochester, NY 14608

Chuck G

Job Details: 03/01/2022

"Replaced control , unit tested good"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near North Chili, NY 14514

Chuck G

Job Details: 03/01/2022

Customer stated that unit had no power. I could not get into the diagnostic menu to check codes as it kept kicking me out. Ordering door latch W11394572. Its possible the unit also needs a UI W11478526 if door latch doesnt correct the problem ; ordrng 1 W11394572 (Door latch)

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Rochester, NY 14623

Chuck G

Job Details: 03/01/2022

"Replaced gear case, cam and belt. Unit tested good ; dspstn on spec-tagged invntry: 1 W10721967 CAM"

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW2

Near Rochester, NY 14612

James

Job Details: 02/28/2022

Unit is wringing iut clothes excessively and throwing a lot of lint in drain. No errors. Calibrated and ran diagnostics cycle successfully. Clothes coming out with stains and cant verify if its oil from gearcase. Ordering gearcase and control andwill test after. ; ordrng 1 W11454741 (Gearcase) and 1 W11170645 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS00

Near Henrietta, NY 14467

Dave F

Job Details: 02/28/2022

"FF evap 5 psi low side and 146 high side freezer-5 low 125 high . Unit took a long time to equalize .replaced freshfood evap with kit and freeze evap . Replaced compressor and installed UV drier and vacuumed unit down passed 500 microns . Recharged unit . Unit is now cooling .; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE 2 W11504423 COUPLER AL 8X2 , 2 W11504424 COUPLER BR 8X1.8 , and 1 W11504433 COUPLER BR 6X4"

We serviced a

WHIRLPOOL WINE COOLER

Model WUB50X24EM

Near Webster, NY 14580

Dave F

Job Details: 02/28/2022

Replaced door and rear thermostat and defrost timer . Customer will monitor unit if problem persists call techline . Door plastic adhesive left marks on stainless and will not come off . Ordering another door W10856841; ordrng 1 W10856841 (door)

We serviced a

GE RANGE

Model JGB635DEK4BB

Near Rochester, NY 14621

James

Job Details: 02/28/2022

Replaced front burner assemblies.

We serviced a

KITCHENAID RANGE

Model KFED500ESS03

Near Penfield, NY 14526

James

Job Details: 02/28/2022

"Replaced rh panel , top, and lf infinite switch. Tested all elements and verified operation."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Macedon, NY 14502

James

Job Details: 02/28/2022

Replaced door and adjusted rollers.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Webster, NY 14580

James

Job Details: 02/28/2022

Unit will not unlock and drain pump runs for 30 seconds every time power is cycled. Manually unlocked door and was getting unlock error. Power cycled unit and cleaned pressure hose. Ran diagnostics cycle successfully then retested. Unit functioning properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS00

Near Penfield, NY 14526

Dave F

Job Details: 02/28/2022

Freshfood evap frosted up . Evap thermistor is under ice but reading . 11.6 ohms thats about 23 degrees .defrosted evap and installed new thermistor. Checked drain tube from back tube is good . Ran test four 3 way valve is working . Changed the defrost mode to basic from adaptive. Unit tested good customer will monitor. If problem persists order W10878993 user interface

We serviced a

WHIRLPOOL DISHWASHER

Model KUDS30IXWH9

Near Rochester, NY 14625

Steve

Job Details: 02/28/2022

Replaced the upper rack adjuster with adjuster kit sent to customer from whirlpool. The dishwasher tests good .

We serviced a

MAYTAG DRYER

Model MDG5500AWW

Near Rochester, NY 14620

Steve

Job Details: 02/28/2022

Replaced ignitor and found the dryer has bad gas valve. The customer is going to replace; dspstn on spec-tagged invntry: 1 279311 IGNITOR

We serviced a

JENN AIR RANGE

Model JDRP548WP03

Near Pittsford, NY 14534

Dave F

Job Details: 02/28/2022

F2E1 stuck key error no other error codes . Tested touch interface in diagnostics and was working with no issues . Error could have been from something getting on it and making it think a button is pushed . Customer will monitor unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Rochester, NY 14609

Steve

Job Details: 02/28/2022

Replaced both doors for cosmetic damage on delivery.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Ontario, NY 14519

James

Job Details: 02/28/2022

Leds dead on ceiling. Replaced freezer led and all leds began functioning. ; used 1 W10695459 (Module) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Ontario, NY 14519

James

Job Details: 02/28/2022

Replaced drain pump and reloctated drain hose from basement to under sink. Tested twice and found no issues.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Irondequoit, NY 14622

Steve

Job Details: 02/28/2022

"Found motor error code . Motor unable to reach rpm And customer complained of burning smell. Ordering gearcase , motor and capacitor. ; ordrng 1 W11454734 (Gearcase) and 1 W11497303 (Motor) and 1 W11428524 (Capacitor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVB01

Near Rochester, NY 14621

Steve

Job Details: 02/28/2022

Replaced defrost control for not sending power to defrost heater.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB04

Near Webster, NY 14580

James

Job Details: 02/28/2022

Replaced filter housing and tested. Problem remains. Found filter housing cover sticks out too far and pushes filter door open. Removed filter housing cover and unit functions properly. Need coverLeveled doors. Cant level them flush without placing shims under rear wheels. ; ordrng 1 W11501035 (Cover)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS5

Near Webster, NY 14580

James

Job Details: 02/28/2022

Rack not sliding in after repair. Rh adjuster not hooked into rail. Customer opted to replace adjuster on other side so both adjusters are new. Replaced kh adjuster and installed rack. Unit functions properly. One year warranty on repair. ; used 1 WPW10546503 (ADJUSTER) from stock

We serviced a

JENN AIR DISHWASHER

Model JDTSS246GP0

Near Pittsford, NY 14534

Dave F

Job Details: 02/28/2022

F8E4 drain pump error . Tested unit in diagnostics unit did drain customer said will not drain after cycle is finished . Drain pump is covered ordering drain pump; schdld next appmnt for 3/4 FRI !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRR56X18FW03

Near Geneseo, NY 14454

Dave F

Job Details: 02/28/2022

Unit making vibrating noise while running . Found tubing in the back was hitting the rear panel adjusted tubing and secured it . Customer will monitor unit and try to get a video if it does it again.

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Rochester, NY 14619

Steve

Job Details: 02/28/2022

Found washer sitting on wet plywood causing out of balance loads. Recommended customer put stone under the washer and make sure legs are stable.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Pittsford, NY 14534

Steve

Job Details: 02/28/2022

Replaced ui for not turning on fill tube heater to ice maker . Defrosted heater and the ice maker is now making ice.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near West Henrietta, NY 14586

Steve

Job Details: 02/28/2022

Found the drain pump harness had broken and the cover to harness broke on pump. Repaired harness and pump cover. He washer tests good.

We serviced a

MAYTAG WASHER

Model n/a

Near Pittsford, NY 14534

Chuck G

Job Details: 02/28/2022

Unit is leaking water. Water is coming from the gear case along with gear cases oil. Customer is electing to purchase a new unit.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rush, NY 14543

Chuck G

Job Details: 02/28/2022

Replaced control. Ran diagnostic test cycle. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Pittsford, NY 14534

Chuck G

Job Details: 02/28/2022

"Unit has F8E4 code. F8F2 & F8E4 error codes found. Removed float switch and made sure drip tray was dry, reinstalled. Ran a diagnostic test cycle with unit ran normally. Unit tested good"

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS01

Near Newark, NY 14513

Chuck G

Job Details: 02/28/2022

Runaway temps and bottom oven is not working all the time. Ordering control W11261167; ordrng 1 W11261167 (Control) and 1 W11261169 (Control) and 1 W10859573 (Sensor)

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW

Near Camillus, NY 13031

Chuck G

Job Details: 02/28/2022

Replaced lid. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model WED9470WW1

Near Victor, NY 14564

Chuck G

Job Details: 02/25/2022

Unit not heating. Voltage to unit is good. heating element tested bad. Ordering element WP8544771. ; ordrng 1 WP8544771 (Hearting element)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Canandaigua, NY 14424

Chuck G

Job Details: 02/25/2022

"Replaced gearcase, Cam and belt. Ran diagnostic test cycle, Unit tested good ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Skaneateles, NY 13152

Chuck G

Job Details: 02/25/2022

"unit was locked on spin cycle. Ran diagnostic cycle, ran normally. Unbalanced load code, explain to customer about overloading unit. Inspected drain pump, gear case, actuator, cam & all looked normal. Unit tested good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHB

Near Baldwinsville, NY 13027

Chuck G

Job Details: 02/25/2022

Unit not working. Error code F4E3- wash motor failure. Ordering sump & motor ; ordrng 1 W11085683 (Sump & motor assembly)

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Weedsport, NY 13166

Chuck G

Job Details: 02/24/2022

"Replaced control and HMI was non responsive, did not transfer data to control. Faulty control. Reordering control W11498803; ordrng 1 W11498803, dspstn on spec-tagged invntry: 1 W11498803 CNTRL- ELEC"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAB05

Near Geneva, NY 14456

Chuck G

Job Details: 02/24/2022

"Customer stated that the lights inside freezer and refrigerator compartments were not working, i did confirm. I jumped the light in the freezer and the refrigerator light did not come on which indicates that refrigerator led needs to be replaced. I quoted customer for led WPW10515058 $225 but the customer thought that was too much and elected not to repair."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Canandaigua, NY 14424

Chuck G

Job Details: 02/24/2022

Called customer and i was asked to reschedule for tomorrow as the customer had somewhere to be at 12:45pm ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Rochester, NY 14623

Chuck G

Job Details: 02/24/2022

"Customer stated a squalling noise during spin. I ran a diagnostic test with no codes to confirm noise. I inspected tub, belt , pulley and cam all seemed good. Ran motor without belt to confirm the noise wasnt coming from motor . Ordering gear case, cam and belt ; ordrng 1 W11454741 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam)"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0EB0

Near Rochester, NY 14606

Dave L

Job Details: 02/23/2022

Front left burner switch is shorted causing cooktop indicator light to stay on. Ordering switch. ; ordrng 1 WP3149400 (Switch right front)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Hilton, NY 14468

Dave L

Job Details: 02/23/2022

Replaced lid lock and bezel due to lid not locking. Tested on

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Rochester, NY 14624

Steve

Job Details: 02/23/2022

Replaced bottom left door for cosmetic damage on delivery

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Hilton, NY 14468

Dave L

Job Details: 02/23/2022

"Customer is getting an intermittent long fill error. Unable to replicate. Re calibrated unit. Drain hose is not the correct hose and will need to be changed. Suspecting control issue or sticking water valve. Ordering valve, hose, and control. ; ordrng 1 W11244231 (Drain hose) and 1 W10920541 (Control), used 1 W11165546 (Valve) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Webster, NY 14580

James

Job Details: 02/23/2022

Unit not washing. 120 volts to wash motor. Need pump assembly. ; ordrng 1 W11087376 (Pump) and 1 Sh15

We serviced a

MAYTAG DRYER

Model MED3500FW0

Near Webster, NY 14580

James

Job Details: 02/23/2022

Unit trips circuit breaker when plugged in. Found neutral and l1 switced on terminal block. Corrected power cord. Tested unit and it functions properly. Waive labor due to recent service on washer.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Williamson, NY 14589

James

Job Details: 02/23/2022

Replaced pump and tested. Verified spray arms are rotating during cycle. ; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH5

Near Williamson, NY 14589

James

Job Details: 02/23/2022

Parts were not ordered left vm to reschedule; ordrng 1 W11085683 (Pump) and 1 W11305293 (Control)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Williamson, NY 14589

James

Job Details: 02/23/2022

Unit spun off balance and now control making consistent clicking noises. Need control. Control on back order. Going to attempt to reflash acu and see if that resolves issues. Control W11322903

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Williamson, NY 14589

James

Job Details: 02/23/2022

Unit locked with clothes inside and wouldn't open. Unit unlocked now wont function. Tested lid lock and it wont lock. Need lock. ; ordrng 1 W11394572 (Lock)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ02

Near Marion, NY 14505

James

Job Details: 02/23/2022

Unit goes through icemaker harvest and overflows icemaker mold. Need fill valve and icemaker. Icemaker under part warranty. ; ordrng 1 WPW10312696 (Valve) and 1 Sh15 and 1 WPW10300024 (Im)

We serviced a

KITCHENAID OVEN

Model KOSE500ESS05

Near Webster, NY 14580

James

Job Details: 02/23/2022

Unit left cooling fan on for 4 hours. Interior light not turning off. Tested diagnostics and door not registering closed. Found door switch loose qnd not closing mocro switch. Adjusted door switch and retested. Unit functions properly.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ08

Near Rochester, NY 14616

James

Job Details: 02/23/2022

Unit still leaking from dispenser when it isnt used for long periods of time. Replaced valve and tested dispenser. Found no leaks and dispenser is functioning when tested. Customer is to monitor. If dispenser still leaks pre order W11431179 and call techline.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Hilton, NY 14468

Dave L

Job Details: 02/23/2022

Unit is not cooling in either section. Found compressor cycling off on overload. Compressor runs but will not exchange heat. Ordering compressor and evaporator ; ordrng 1 W11547313 (Compressor) and 1 W11524651 (Evaporator) and 1 W11504423 (Evap cap coupler) and 1 W11504415 (Suction to evap) and 1 W11504445 (Heat loop to drier) and 1 W11504447 (Cap to drier) and 1 W11504416 (Suction to compressor) and 1 W11504431 (Discharge to compressor) and 1 W11506621 (Process stub fitting) and 1 W11506635 (Process stub) and 1 542638 (Silicone) and 1 8003RP (Inlet kit) and 1 20000008 (Stainless cleaner) and 1 R600kit (R600 kit)

We serviced a

ROPER WASHER

Model RTW4640YQ1

Near Canandaigua, NY 14424

Dave F

Job Details: 02/23/2022

Unit is shaking a lot during spin . The suspension is bad and is bouncing . Ordering suspension and new actuator as this has the red one. ; ordrng 1 W10780048 (suspension) and 1 WPW10006355 (actuator)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Manchester, NY 14504

Dave F

Job Details: 02/23/2022

Unit is turning on but not heating . It is only getting 120 volts . Breaker is getting 240 . But found that the unit is in connected to a fuse box and a fuse is blown . Customer is going to fix the power . Customer instruct

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDB09

Near Shortsville, NY 14548

Dave F

Job Details: 02/23/2022

Drain tube in the evap area is frozen . Thawed drain and cleared tube in back . Unit is now draining.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Pittsford, NY 14534

Steve

Job Details: 02/23/2022

Found the water lines on reversed causing hot water to wash all time. Corrected hoses and the washer tests good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Pittsford, NY 14534

Steve

Job Details: 02/23/2022

"Incorrect color door. Ordering correct door. ; ordrng 1 W11436604 (Right door SS), dspstn on spec-tagged invntry: 1 W10876598 NAMEPLATE"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS00

Near Henrietta, NY 14467

Dave F

Job Details: 02/23/2022

"There is a kit that needs to be ordered to complete the job . Ordering kit . Compressor, couplers . ; ordrng 1 W10917531 (evaporator) and 1 W11506635 (Access valve) and 1 W10276644 (compressor) and 2 W10895757 (6/5 coupler)s and 2 W11504433 (6/4)s and 2 W11504420 (8/6 coupler)s and 2 W11504445 (5/4)s and 2 W11504424 (8/1.8)s and 2 W11504423 (8/2)s, dspstn on spec-tagged invntry: 1 W11492867 EVAPORATOR and 1 WPW10143759 DRIER-UV DYE"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Geneseo, NY 14454

Dave F

Job Details: 02/23/2022

dishwasher is not washing . F4E3 wash pump failure F7E1 heater error . unit needs new wash pump W11085683.; ordrng 1 W11085683 (pump&motor)

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Mount Morris, NY 14510

Steve

Job Details: 02/23/2022

Customer is stating after wash is done the washer is leaking. Replaced drain pump and drain hose that connect to it and water pump for leaking. Tested and it did not leak. ; dspstn on spec-tagged invntry: 1 W11165546 VALVE

We serviced a

MAYTAG DRYER

Model MGD6230HC1

Near Auburn, NY 13021

Chuck G

Job Details: 02/23/2022

Customer concerned about black marks on heater vent. Explained to the customer that is very normal for gas dryers to leave burn marks on vent. Unit heating up to 182.8 degrees and turning back on at 99.5 degrees. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model MVWB855DC4

Near Phelps, NY 14532

Chuck G

Job Details: 02/23/2022

Clothes not coming out clean. No stored error codes. Ran diagnostic test cycle and unit performed normally. I Calibrated the unit and explained to the customer about wash cycles & how much soap to use. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Newark, NY 14513

Chuck G

Job Details: 02/23/2022

Unit is leaking from the heater gasket. Replaced heater. Unit tested good ; used 1 W11537778 (Heater) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBS

Near Palmyra, NY 14522

Chuck G

Job Details: 02/23/2022

"Installed the position adjusters, clip adjusters and strap tether adjusters. Unit tested good"

We serviced a

WHIRLPOOL DRYER

Model WED7120HW

Near Canandaigua, NY 14424

Chuck G

Job Details: 02/23/2022

Replaced heating element. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW

Near Camillus, NY 13031

Chuck G

Job Details: 02/23/2022

Crack on the hinge side of lid. Ordering lid W11101059; ordrng 1 W11101059 (Lid)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Hemlock, NY 14466

Dave F

Job Details: 02/23/2022

F4E3 wash pump error code . Unit needs new pump W11085683 . Ordering pump .; ordrng 1 W11085683 (pump&motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Brockport, NY 14420

Dave L

Job Details: 02/23/2022

Replaced torn right side fresh food gasket.

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRB01

Near Rochester, NY 14616

Dave L

Job Details: 02/23/2022

Called customer. Ice production has Increased and temperatures have improved. Customer to monitor.

We serviced a

MAYTAG DISPOSER

Model DFC1500AAX-1

Near Webster, NY 14580

James

Job Details: 02/23/2022

Replaced disposal and reused original sink flange. Tested and found no leaks. Unit functions properly. One year warranty on Labor.

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Rochester, NY 14608

Steve

Job Details: 02/23/2022

Quoted for freezer door due to broken liner that attaches to drawer.; rqstng P&A on 1 LW10858419 (Freezer door ss)

We serviced a

MAYTAG DRYER

Model MDG5500AWW

Near Rochester, NY 14620

Steve

Job Details: 02/23/2022

"Ordering ignitor for not lighting gas. ; ordrng 1 4391996 (Ignitor), dspstn on spec-tagged invntry: 1 279834 COIL KIT"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Rochester, NY 14609

Steve

Job Details: 02/23/2022

Found the right heater nut was loose causing leak. Tightened nut and the dishwasher tests good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVB01

Near Rochester, NY 14621

Steve

Job Details: 02/23/2022

Defrosted freezer. Ordering defrost control for not defrosting. ; ordrng 1 4388932 (Defrost control) and 1 Sh15 (Shipping)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14616

Dave L

Job Details: 02/23/2022

Customer concerned with screeching noise during spin. Unable to recreate. Noise is most likely caused by the drive belt slipping on the pulley. Replaced belt. Customer to monitor ; used 1 W11239857 (Belt) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Rochester, NY 14612

Dave L

Job Details: 02/23/2022

Ice has been intermittent. Found cover for thermistor in ice bin. Unable to energize ice maker in diagnostics. Ordering ice maker. ; ordrng 1 W11284458 (Ice maker)

We serviced a

MAYTAG WASHER

Model MVWB300WQ2

Near Irondequoit, NY 14617

Dave L

Job Details: 02/23/2022

"Unit will not finish cycles due to excessive drag on wash tub. Bearing is worn and loud. Replaced bearing. Unit tested on; ordrng 1 Sh (Sh), used 1 W10435302 (BEARING) from stock"

We serviced a

SAMSUNG DRYER

Model DVE45T3400P/A3

Near Rochester, NY 14605

Steve

Job Details: 02/23/2022

Ordering idler for squeaking. ; ordrng 1 DC93-00634A (Idler)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rochester, NY 14606

Dave L

Job Details: 02/23/2022

Rear left foot was loose causing unit to rock firing spin cycle. Adjusted foot back into place and righted locknut. Tested and calibrated in diagnostics. Testing ok.

We serviced a

WHIRLPOOL WASHER

Model RTW4516FW2

Near Stanley, NY 14561

Dave F

Job Details: 02/23/2022

"Lid lock fault error code . Replaced lid lock . Tested unit belt is squealing. Replaced belt for being loose calibrated unit . Tested good .; used 1 W11307244 (LATCH), and 1 WPW10006384 (BELT) from stock"