Service History 139 - Appliance Tec

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Spencerport, New York 14559

James

Job Details: 12/29/2022

Unit installed without lower panels or float switch. Bypassed float switch and verified operation. Need panel parts. ; ordrng 1 W11545318 (Panel) and 1 W11550992 (Toe) and 1 W11573704 (Insulation) and 1 W10919858 (Insulation) and 1 W11550169 (Drip pan) and 1 W11545764 (Float)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KBS0

Near Rochester, New York 14624

James

Job Details: 12/29/2022

Unit throwing f8e4. Found slow drip from water line. Tightened water line and performed heater update. Tested unit and found no leaks. ; used 1 W11537778 (Heater) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDW01

Near Rochester, New York 14621

James

Job Details: 12/29/2022

Ff door handle broken off. Door is hard to open. Need handle and adjust gasket. ; ordrng 1 WPW10672333 (Handle)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, New York 14619

James

Job Details: 12/29/2022

Unit not draining. Removed pump and inspected. Impeller is stripped. Need pump. ; ordrng 1 W11399437 (Pump)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Brighton, New York 14618

James

Job Details: 12/29/2022

Unit would just flash sense led when cycle is started. Recalibrated control and tested diagnostics cycle. Tested quick cycle. If problem persists replace control and lid lock.

We serviced a

WHIRLPOOL RANGE

Model GFG464LVS2

Near Rochester, New York 14618

James

Job Details: 12/29/2022

Unit not igniting in bake cycle. Cleaned ground surfaces and adjusted igniter. Tested twice then preheated oven. If problem persists order WP9758079

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Shortsville, New York 14548

Josh Henchen

Job Details: 12/29/2022

"Customer stated dryer not heating. Checked and found heat coming to dryer. Did air flow test which came back bad all dryers. Inspected vent run, atleast 50 ft, took picture of one section. Recommended changing vent run and using a indoor dryer vent kit. Customer will monitor. Dryer checks good."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Rochester, New York 14621

James

Job Details: 12/29/2022

Replaced igniter and tested bake cycle and preheated. Door is separated. Need panel. ; ordrng 1 W11176456 (Panel) and 1 W11178521 (Name)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Canandaigua, New York 14424

Josh Henchen

Job Details: 12/29/2022

"Replaced Motor, Cam, and belt due motor pulley coming off damaging Cam, belt. Ran diagnostic cycle all functions as expected. Washer checks good. Needs new shield due to damage Shield W11409708; ordrng 1 W11409708 (Shield), dspstn on spec-tagged invntry: 1 W11513246 CNTRL- ELEC 1 W10721967 CAM , 1 W11026785 MOTOR- DRIVE , and 1 W11239857 BELT"

We serviced a

MAYTAG WASHER

Model MHW5630HC

Near Canandaigua, New York 14424

Josh Henchen

Job Details: 12/29/2022

"Customer doesn't have a washer that needs service, still waiting for parts on dishwasher repair. Dishwasher was diagnosed on Wednesday 12/27/22. Job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS2

Near Rochester, New York 14610

Andres V

Job Details: 12/29/2022

Replaced the drip tray on unit. Customer tried to clean it and run it through dishwasher various times but would not get clean.

We serviced a

AMANA REFRIGERATOR

Model ART308FFDM10

Near Rochester, New York 14608

Andres V

Job Details: 12/29/2022

Replaced the freezer door on unit. I checked made sure it was sealing correctly.

We serviced a

WHIRLPOOL OVEN

Model JJW2830DP00

Near Rochester, New York 14615

James

Job Details: 12/29/2022

F2e1 stuck key. Cleaned touch screen and reseated connections. Error reappears. Need panel. ; ordrng 1 W11236888 (Control) and 1 Sh15

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Avon, New York 14414

Jeremy

Job Details: 12/28/2022

"Unit will not drain. Drain pump only hums but does not pump water. Removed drain pump and found foreign object lodged in impeller, making unable to turn. Removed foreign object, drain pump now operational."

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near West Henrietta, New York 14586

Jeremy

Job Details: 12/28/2022

Upper rack adjuster is broken on left side causing rack to fall and dispenser door does not open and close properly. Replaced left hand upper rack adjuster and detergent dispenser. Unit tested good.; used 1 WPW10546503 (ADJUSTER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Spencerport, New York 14559

Dave L

Job Details: 12/28/2022

Replaced freezer ledModule per S191AQ. Tested ok; dspstn on spec-tagged invntry: 1 W11601310 MODULE

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Scottsville, New York 14546

Dave L

Job Details: 12/28/2022

"Washer enters high spin once powered on and in diagnostics. Ordering control unable to flash; ordrng 1 W11556725 (Control) and 1 W11395618 (Cap), used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Rochester, New York 14624

Dave L

Job Details: 12/28/2022

Ice maker thermistor is open. Returning with ice maker. ; schdld next appmnt for 1/3 TUE !

We serviced a

MAYTAG WASHER

Model MHW8200FC0

Near Rochester, New York 14624

Dave L

Job Details: 12/28/2022

"Door is hard to close due to bent hinge. Attempted to adjust and shim hinge. Was unable to change closure. Washer is operational in its current state. Requesting authorization for hinge, and inner door. I ; rqstng P&A on 1 W11316776 (Inner door) and 1 WPW10208415 (Hinge), ordrng 2 WPW10208398 (Hinge cap)s, rqstng P&A on 1 W10839743 (Bracket)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Canandaigua, New York 14424

Josh Henchen

Job Details: 12/28/2022

"Customer stated no lights coming on when they go to start dishwasher. Checked and found UI unresponsive, 121.3V to dishwasher and control. Unit needs a new UI W11460961.; schdld next appmnt for 1/3 TUE !"

We serviced a

MAYTAG DRYER

Model MED5630HC1

Near Geneva, New York 14456

Josh Henchen

Job Details: 12/28/2022

"Customer stated dryer not operating, UI is blank. Checked and found no codes Ui is not selecting options and shows no time. Unit would need a new UI, customer has decided to purchase a new dryer. Mentioned re doing vent run to help with performance."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rochester, New York 14618

Andres V

Job Details: 12/28/2022

Customer stated unit was not washing dishes. I diagnosed unit found error code F7E1 for wash motor failure. Motor is not recirculating water unit needs new pump. ; ordrng 1 W11416362 (Sump and motor)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Rochester, New York 14621

James

Job Details: 12/28/2022

Strike broken off. Cant get lid lock to energize. Need both parts. ; ordrng 1 W11394572 (Latch) and 1 W11457841 (Strike)

We serviced a

JENN AIR REFRIGERATOR

Model JFC2290REM03

Near Rochester, New York 14618

James

Job Details: 12/28/2022

"Unit intermittent to freeze reservoir. Reservoir at 36, set to 40. Back wall is cold and reservoir is touching it. Replace reservoir and install styrofoam between wall and reservoir. ; ordrng 1 WP2300868 (Union) and 1 W11361728 (Tank) and 1 4388450 (Styrofoam)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near East Rochester, New York 14445

Andres V

Job Details: 12/28/2022

Installed new suspension rods. Calibrated unit then ran a diagnostic cycle. Unit is working properly now. I informed customer that if unit starts to shake alot and move to pause cycle and move clothes around.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ

Near Spencerport, New York 14559

Dave L

Job Details: 12/28/2022

Replaced shorted fresh food led module; dspstn on spec-tagged invntry: 1 W11601310 MODULE

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Rochester, New York 14626

Dave L

Job Details: 12/28/2022

ReplacedMotor due to an open start winding. Tested ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Rochester, New York 14616

Dave L

Job Details: 12/28/2022

Door has no resistance due to broken links. Unit has been foamed into the opening with spray foam. Customer will need to have the unit uninstalled and foam removed before we can attempt a repair. Ordering links. ; ordrng 2 8194001 (Links)s

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HW06

Near Rochester, New York 14616

Dave L

Job Details: 12/28/2022

Replaced door due to crack on strike.

We serviced a

MAYTAG DRYER

Model MED5630HW1

Near Rochester, New York 14612

Dave L

Job Details: 12/28/2022

Replaced stuck idler.Tested ok. ; used 1 279640 (PULLEY-IDLER) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS 0

Near Rochester, New York 14612

Dave L

Job Details: 12/28/2022

Hinge was disconnected at spring. Ordering hinge assembly ; ordrng 1 W11573702 (Hinge)

We serviced a

WHIRLPOOL RANGE

Model GW397LXUQ07

Near Scottsville, New York 14546

Dave F

Job Details: 12/28/2022

Unit not lighting properly during bake . Replaced ignitor on unit and tested . Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Henrietta, New York 14467

Dave F

Job Details: 12/28/2022

All led lights are working right now but If freezer led goes out order W11601310 led and follower service pointer W11460554

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB01

Near Rochester, New York 14623

Dave F

Job Details: 12/28/2022

Ice maker mold is broken and causing water to leak . Ordering new ice maker . Adjusted the door hinge on freshfood as door was hitting freezer . Suggested moving the third shelf drawer to stack on the others ; ordrng 1 W10873791 (icemaker)

We serviced a

KENMORE DRYER

Model 110.87872603

Near Penfield, New York 14526

James

Job Details: 12/28/2022

"Unit loud due to stuck idler pulley. Replaced belt. Rollers, and idler. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 4392067 (Kit) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near Fairport, New York 14450

Jeremy

Job Details: 12/28/2022

Replaced evap harness and thermistor cover for no defrost and door gasket for being torn. Unit checks good.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Perinton, New York 14450

Jeremy

Job Details: 12/28/2022

Lid would not unlock and control not sensing lid is closed. Replaced lid latch for faulty lid switch. Unit tested good.; used 1 W11307244 (LATCH) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Phelps, New York 14532

Andres V

Job Details: 12/28/2022

Installed the new harness in the freezer section. I went to install the ice maker when I noticed that bin was full. I asked customer how it's been and she says since the last repair unit has been making ice constantly so I did not replace the ice maker. ; dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER

We serviced a

JENN AIR OVEN

Model JDS1750ES1

Near Williamson, New York 14589

James

Job Details: 12/28/2022

Unit throwing cooling fan error. Cooling fan and convection fan not powering in Diagnostics. Need cooling fan. ; ordrng 1 W11107275 (Blower) and 1 Sh15

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Newark, New York 14513

Andres V

Job Details: 12/28/2022

Customer stated unit is working in the freezer but does not cool in the fresh food section. I diagnosed unit found the issue to be the evaporator fan not working. Fan is getting 120v but does not spin. Ordering new fan. ; ordrng 1 WP2315539 (Fan motor)

We serviced a

ROPER DRYER

Model RED444OVQ1

Near Fairport, New York 14450

Jeremy

Job Details: 12/28/2022

No service needed.

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055YEW00

Near Fairport, New York 14450

Jeremy

Job Details: 12/28/2022

Unit has ice build up on bottom of freezer and door doesn't close all the way. Found that defrost drain is plugged. Removed drain restriction and defrosted freezer. Unit checks good.; dspstn on spec-tagged invntry: 1 W11190084 TUBE-DRAIN

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Webster, New York 14580

James

Job Details: 12/28/2022

Door delivered damaged. Ordering panel. ; ordrng 1 W11461688 (Door) and 1 W11242133 (Console)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Fairport, New York 14450

Jeremy

Job Details: 12/28/2022

Replaced heater in accordance with special project. Unit checks good.; used 1 W11537778 (ELEMENT) from stock

We serviced a

KITCHENAID COOKTOP

Model KICU509XBL00

Near Webster, New York 14580

James

Job Details: 12/28/2022

"Called techline sr7735372924. Rh module blew fuse. Replaced fuse and unit will not power rh side. Need module and elements. ; ordrng 1 W10857232 (Module) and 1 WPW10396549 (Element rr) and 1 W10396547 (Element center) and 2 WPW10396548 (Element lh)s, used 1 Wpwm0805101 (Fuse) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Webster, New York 14580

James

Job Details: 12/28/2022

Unit not washing. No power to pump. 118 to control. ; ordrng 1 W11227372 (Harness) and 1 W10906426 (Control)

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Palmyra, New York 14522

Andres V

Job Details: 12/28/2022

Customer stated unit is not starting after a power surge. I told customer that this unit has a control board and if it shuts down mid cycle it'll have to be canceled and start a new one when power comes back. I showed customer how to cancel cycle and what to do if it happens again.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Webster, New York 14580

James

Job Details: 12/28/2022

"Replaced icemaker. Heater, and fascia. Tested diagnostics and components passed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Rochester, New York 14618

Jeremy

Job Details: 12/28/2022

Unit is not making ice. Ice maker will not cycle when test switch is pressed. Verified 120 volts at harness connection. Ordering icemaker.; ordrng 1 W11546935 (Icemaker)

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Palmyra, New York 14522

Andres V

Job Details: 12/28/2022

Customer stated the paint was Coming off the inside of drum and he's having paint chips go on his clothes. I examined the drum and saw that when drum was painted it bubbled and cause it to chip. ; ordrng 1 W10545923 (Drum)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Macedon, New York 14502

Andres V

Job Details: 12/28/2022

Customer stated rack broke so she can't load dishes. Diagnosed unit found the left side rack adjuster broke where it connects to the slide. Had new rack adjuster in my van. I replaced it then had customer test it to make sure she was satisfied. ; used 1 WPW10546503 (Rack adjuster) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Rochester, New York 14625

Andres V

Job Details: 12/28/2022

Customer stated unit would not start a cycle. I diagnosed unit found error code F8E4 for flood switch activated. I cleared the drip tray then started a cycle. Unit now washes and is working properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Rochester, New York 14609

Andres V

Job Details: 12/28/2022

Customer stated he tried to start a cycle but it did not start. When I arrived home I was able to start a normal cycle. I then put unit into a diagnostic mode and checked for error codes but did not find any. Unit is working as intended right now. He will monitor and let us know if it happens again. If it does order sump and pump .W11085683; O-emld tckt

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Churchville, New York 14428

Dave L

Job Details: 12/28/2022

Replaced control. Unit displays pressure system signal error and UI will not function. Will need another control board. ; schdld next appmnt for 12/29 THU !

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Rochester, New York 14617

James

Job Details: 12/21/2022

Replaced pump and tested. Unit functions properly. One year warranty on repair.

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Webster, New York 14580

James

Job Details: 12/21/2022

Unit under baking. Oven was settled at 313 when set to 350. Calibrated and tested. Oven settled at 419 when set to 400. Unit functions properly. Recommend giving ten minutes after preheat for temperature to settle. Job Cmpltd

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW3

Near Webster, New York 14580

James

Job Details: 12/21/2022

Replaced ui and noise filter harness. Tested drain and spin successfully. Inspected that spin was turned on for every cycle.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Honeoye Falls, New York 14472

Jeremy

Job Details: 12/21/2022

Customer stated fresh food section is too warm and freezer is working properly. Found that customer had tall items blocking air vents on top shelf and items pushed too far to the back of the cabinet causing air flow restrictions. Also moved deli drawer to proper location. Explained the importance of proper loading of unit to provide adequate air flow inside cabinet. Unit working as expected.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Farmington, New York 14425

Jeremy

Job Details: 12/21/2022

"Unit is leaking from drain tube because water was not draining through tube. Removed restriction, water drains through. Customer requested quote on new drain tube and will call to authorize.; rqstng P&A on 1 W11084807 (Drain Tube), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Victor, New York 14564

Jeremy

Job Details: 12/21/2022

"Customer stated freezer is too warm, fresh food is ok. Unit is installed in a non heated garage. Use and care guide states that unit must be installed in a location where temps do not go below 55 degrees. Unit will need to be moved to a warmer location in order to function properly."

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Pittsford, New York 14534

Jeremy

Job Details: 12/21/2022

Unit not sensing load and go drawer has detergent. Found broken wires to sensor on dispenser. Unit needs dispenser to repair. Customer opted out of repair and will disable load and go.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Pittsford, New York 14534

Jeremy

Job Details: 12/21/2022

Replaced door switch and LED module. Unit checks good.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0ET0

Near Pittsford, New York 14534

Jeremy

Job Details: 12/21/2022

"Customer stated right and left front burners will stay on high even if set to low. Problem is intermittent. Customer also concerned oven might be too hot and food is baking too quickly. Found oven is running about 30 degrees high, calibrated temp down, customer to monitor. Ordering infinite switches.; ordrng 1 WPW10434452 (Infinite Switch Left Front) and 1 WP3149400 (Infinite Switch Right Front)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Pittsford, New York 14534

Jeremy

Job Details: 12/21/2022

Unit is not producing ice. Unit has E5 icemaker error for failed icemaker thermistor. Ice maker cycles and fills in diagnostic. Ordering icemaker.; ordrng 1 W11579560 (Icemaker)

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS

Near Hilton, New York 14468

Dave L

Job Details: 12/21/2022

Replaced control and lock due to shorted latch. Tested clean. Checks ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Rochester, New York 14625

James

Job Details: 12/21/2022

Replaced pump and spray arm. Tested diagnostics cycle successfully.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, New York 14611

James

Job Details: 12/21/2022

Customer purchased new appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Geneva, New York 14456

Josh Henchen

Job Details: 12/21/2022

"Customer stated left side door not closing properly. Checked and found mullion not sliding into catch. Left hinge bent, ordering new Hinge W10917991 and washers WP489467; ordrng 1 W10917991 (Hinge) and 2 WP489467 (Washers)s"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Rochester, New York 14624

James

Job Details: 12/21/2022

Dryer scraping during cycle. Piece of plastic stuck in unit. Removed plastic and unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS04

Near Rochester, New York 14618

Andres V

Job Details: 12/21/2022

Customer stated unit was not cooling in the fresh food section. I diagnosed unit checked the evap fan and damper. I then put unit into a diagnostic and checked evap heater. I found that theirs voltage at connector but defrost thermostat is bad and not letting voltage through to heater. Ordering harness ; ordrng 1 WPW10290745 (Harness)

We serviced a

MAYTAG RANGE

Model MGR8800FZ2

Near Rochester, New York 14625

Andres V

Job Details: 12/21/2022

Customer stated that broiler was not staying on. I started the broiler but could not duplicate issue. The broiler turned on and stayed on.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Greece, New York 14626

James

Job Details: 12/21/2022

Replaced harness and control. Ran calibration and spin cycle successfully.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Rochester, New York 14612

James

Job Details: 12/21/2022

42 Fairview ctUnit has to be manually cancelled to drain. Long drain error. Tested diagnostics successfully. Cleared codes. Ordering pump. Check errors on return. ; ordrng 1 W11412291 (Drain pump) and 1 W11410065 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Rochester, New York 14612

James

Job Details: 12/21/2022

Icemaker switch turned off inside door. Turned on and tested in Diagnostics. Tests passed. Customer is to monitor if problem persists replace ice maker

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB02

Near Rochester, New York 14606

Dave L

Job Details: 12/21/2022

Replaced evaporator and compressor due to unit cooling poorly. Unit began cooling after repair.

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Penfield, New York 14526

Andres V

Job Details: 12/21/2022

"Customer stated unit was making a loud noise. I diagnosed unit by putting it into a diagnostic mode and testing the compressor. I did not hear any noises. I then pulled unit out and took off back cover, I tested the amperage found unit pulling 1 amp which is normal operating amps. I did not see or hear anything unusual. I also tested the evap fan but did not hear any noises. Customer is to monitor and let us know if it comes back."

We serviced a

WHIRLPOOL DRYER

Model MED4500MW0

Near Pittsford, New York 14534

Jeremy

Job Details: 12/21/2022

Customer stated unit shuts off shortly after starting. Found that motor does not start and only hums. Motor will start if given assistance by moving drum when motor is energized. Ordering motor and blower.; ordrng 1 279827 (Motor) and 1 WP694089 (Blower)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM01

Near Honeoye Falls, New York 14472

Dave L

Job Details: 12/21/2022

Replaced leaking evaporator. Tested ok. ; dspstn on spec-tagged invntry: 1 W11506619 COUPLER BR 8 and 1 W11506621 COUPLER BR 6

We serviced a

MAYTAG WASHER

Model MVWC200XW2

Near Churchville, New York 14428

Dave L

Job Details: 12/21/2022

"Replaced actuator due to shifter fault.Calibrated and tested unit. Customer to monitor. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HB5

Near Fairport, New York 14450

Andres V

Job Details: 12/21/2022

Customer stated unit was not getting hot enough in the oven and burners. I checked power at terminals found it only getting 120v. I checked breaker box found that unit tripped one of the breakers. Turned both breakers on then tested unit. Unit is now heating properly.

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Spencerport, New York 14559

Dave L

Job Details: 12/21/2022

Replaced washplate and Gearcase due to noise during spin. Tested ok.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS1

Near Spencerport, New York 14559

Dave L

Job Details: 12/21/2022

Replaced damaged console and panel.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Hilton, New York 14468

Dave L

Job Details: 12/21/2022

Freezer never reached design temp after compressor replacement. Found shorted than normalFrost pattern. Added refrigerant slowly until the filter drier became warm. Customer toMonitor for ice after 24 hours

We serviced a

WHIRLPOOL OVEN

Model WFE975H0HZ1

Near Macedon, New York 14502

Andres V

Job Details: 12/21/2022

I replaced the board but unit was still not coming on. I further diagnosed unit and found the neutral connection was terminal had shortage but was still making enough contact to send 105v to board. I spliced connection and put a new connector on unit. Unit turned on is now working properly.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Sodus, New York 14551

Andres V

Job Details: 12/21/2022

"Customer stated unit was not washing will fill with water but not spray water. Diagnosed unit found pump is bad. Had a sump and pump with me, I replaced it then tested unit. Unit now works properly."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Sodus Point, New York 14555

Andres V

Job Details: 12/21/2022

Customer stated unit was still not agitating properly. I diagnosed unit found unit only agitates ccw. I ohmed out the motor which tested good. Had a board with me I replaced it and tested it. Unit now agitates and spins correctly.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Webster, New York 14580

Andres V

Job Details: 12/21/2022

Customer stated piece of plastic broke off then tub fell. I diagnosed unit found the piece of plastic was the coupler that holds the suspension rod. Rod fell through and is not holding tub up. Unit needs new suspension. ; ordrng 1 W11217817 (Suspension rods)

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Rochester, New York 14607

Andres V

Job Details: 12/21/2022

Customer stated UI was not responding to commands. When I arrived I was able to put unit Into a diagnostic mode and run a cycle. When cycle finished the unit was responding to commands. Customer is going to monitor and let us know if it happens again.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Caledonia, New York 14423

Jeremy

Job Details: 12/21/2022

"Customer stated unit will not turn on or respond to button pushes. I unplugged unit and verified voltage at outlet. After plugging unit back in it started working. Found no stored error codes, unit ran through diagnostic cycle and had F6E2 error for fill valve electrical problem. Fill valve operating as expected, ordering control.; ordrng 1 W11306302 (Control)"

We serviced a

KITCHENAID RANGE

Model KCGC506JSS00

Near Ontario, New York 14519

James

Job Details: 12/21/2022

Front burners not igniting every time. Lf valve sticking. Adjusted burners and applied grease to valve. Tested cooktop. Unit functions properly.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KWH0

Near Rochester, New York 14623

Josh Henchen

Job Details: 12/20/2022

"Customer stated he got the dishwasher to work after I left after checking/reseeding connections in the power line. Checked and found no codes. Ran diagnostic, all functions as expected. Dishwasher checks good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Pittsford, New York 14534

James

Job Details: 12/20/2022

"Ice bin can't be removed and auger skips and doesn't dispense ice. Removed bin and found shaft loose. Bin damaged, and plate warped. Need ice bin parts. ; ordrng 1 W10910401 (Bin) and 1 W11228132 (Shaft) and 1 W10822606 (Motor) and 1 W11448633 (Plate)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Fairport, New York 14450

James

Job Details: 12/20/2022

Ff led module flickering. Customer recently replaced module and new one has same issue. Reinstalled original part and tested. Leds flickering depending on harness position. Both parts defective. Customer going to replace. ; dspstn on spec-tagged invntry: 1 W11601310 MODULE

We serviced a

WHIRLPOOL COOKTOP

Model KSGG700EBS2

Near Pittsford, New York 14534

James

Job Details: 12/20/2022

Unit not level. Side damaged on lh oven. Replaced spark module and adjusted fl burner. Rear igniter has open circuit. Front burner works intermittent. Ordering parts. ; ordrng 1 W11443594 (Burner) and 1 W11186509 (Orifice) and 1 WPW10162245 (Side panel)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Pittsford, New York 14534

James

Job Details: 12/20/2022

"Replaced ui, control and thermistor. Neither fan running with new control. Called techline. Sr7735312981 they recommend replacing uo and control from different vendor. Replaced ff fan and reset power. Unit began cooling after. Customer is to monitor. ; used 1 Wpw10383615 (Thermistor) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Pittsford, New York 14534

James

Job Details: 12/20/2022

"Tested unit with clear door. Small leak from rh side. Adjusted foot so door cant hit cabinet. Excessive soap buildup. Ran unit and cancelled until soap disappeared. Customer is to monitor. ; ordrng 1 W11550888 (Arm), dspstn on spec-tagged invntry: 1 W11559689 DOOR- INNER"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCO22EVBL2

Near Fairport, New York 14450

James

Job Details: 12/20/2022

Drain tube frozen. Replaced drain tube and defrosted. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Pittsford, New York 14534

James

Job Details: 12/20/2022

Unit screeching like a worn bearing during spin. Ran spin cycle and couldn't replicate problem. Replaced suspension and found drain hose twisted causing blockage. Secured drain hose so it cant kink. Ran rinse and spin successfully.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Henrietta, New York 14467

James

Job Details: 12/20/2022

Replaced wire harness and thermistor. Tested diagnostics and verified operation. ; dspstn on spec-tagged invntry: 1 W11581973 WIRE- HARNS

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW03

Near Rochester, New York 14624

Dave L

Job Details: 12/20/2022

Replaced evaporator and compressor due to poor cooling. Tested ok. ; dspstn on spec-tagged invntry: 1 W10898079 CLOTH- EMERY and 1 W11580057 COMPRESSOR