We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Skaneateles, NY 13152
Chuck G
Job Details: 02/25/2022
"unit was locked on spin cycle. Ran diagnostic cycle, ran normally. Unbalanced load code, explain to customer about overloading unit. Inspected drain pump, gear case, actuator, cam & all looked normal. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB
Near Baldwinsville, NY 13027
Chuck G
Job Details: 02/25/2022
Unit not working. Error code F4E3- wash motor failure. Ordering sump & motor ; ordrng 1 W11085683 (Sump & motor assembly)
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Weedsport, NY 13166
Chuck G
Job Details: 02/24/2022
"Replaced control and HMI was non responsive, did not transfer data to control. Faulty control. Reordering control W11498803; ordrng 1 W11498803, dspstn on spec-tagged invntry: 1 W11498803 CNTRL- ELEC"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB05
Near Geneva, NY 14456
Chuck G
Job Details: 02/24/2022
"Customer stated that the lights inside freezer and refrigerator compartments were not working, i did confirm. I jumped the light in the freezer and the refrigerator light did not come on which indicates that refrigerator led needs to be replaced. I quoted customer for led WPW10515058 $225 but the customer thought that was too much and elected not to repair."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Canandaigua, NY 14424
Chuck G
Job Details: 02/24/2022
Called customer and i was asked to reschedule for tomorrow as the customer had somewhere to be at 12:45pm ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Rochester, NY 14623
Chuck G
Job Details: 02/24/2022
"Customer stated a squalling noise during spin. I ran a diagnostic test with no codes to confirm noise. I inspected tub, belt , pulley and cam all seemed good. Ran motor without belt to confirm the noise wasnt coming from motor . Ordering gear case, cam and belt ; ordrng 1 W11454741 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0EB0
Near Rochester, NY 14606
Dave L
Job Details: 02/23/2022
Front left burner switch is shorted causing cooktop indicator light to stay on. Ordering switch. ; ordrng 1 WP3149400 (Switch right front)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Hilton, NY 14468
Dave L
Job Details: 02/23/2022
Replaced lid lock and bezel due to lid not locking. Tested on
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Rochester, NY 14624
Steve
Job Details: 02/23/2022
Replaced bottom left door for cosmetic damage on delivery
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Hilton, NY 14468
Dave L
Job Details: 02/23/2022
"Customer is getting an intermittent long fill error. Unable to replicate. Re calibrated unit. Drain hose is not the correct hose and will need to be changed. Suspecting control issue or sticking water valve. Ordering valve, hose, and control. ; ordrng 1 W11244231 (Drain hose) and 1 W10920541 (Control), used 1 W11165546 (Valve) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Webster, NY 14580
James
Job Details: 02/23/2022
Unit not washing. 120 volts to wash motor. Need pump assembly. ; ordrng 1 W11087376 (Pump) and 1 Sh15
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Webster, NY 14580
James
Job Details: 02/23/2022
Unit trips circuit breaker when plugged in. Found neutral and l1 switced on terminal block. Corrected power cord. Tested unit and it functions properly. Waive labor due to recent service on washer.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Williamson, NY 14589
James
Job Details: 02/23/2022
Replaced pump and tested. Verified spray arms are rotating during cycle. ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH5
Near Williamson, NY 14589
James
Job Details: 02/23/2022
Parts were not ordered left vm to reschedule; ordrng 1 W11085683 (Pump) and 1 W11305293 (Control)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Williamson, NY 14589
James
Job Details: 02/23/2022
Unit spun off balance and now control making consistent clicking noises. Need control. Control on back order. Going to attempt to reflash acu and see if that resolves issues. Control W11322903
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Williamson, NY 14589
James
Job Details: 02/23/2022
Unit locked with clothes inside and wouldn't open. Unit unlocked now wont function. Tested lid lock and it wont lock. Need lock. ; ordrng 1 W11394572 (Lock)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ02
Near Marion, NY 14505
James
Job Details: 02/23/2022
Unit goes through icemaker harvest and overflows icemaker mold. Need fill valve and icemaker. Icemaker under part warranty. ; ordrng 1 WPW10312696 (Valve) and 1 Sh15 and 1 WPW10300024 (Im)
We serviced a
KITCHENAID OVEN
Model KOSE500ESS05
Near Webster, NY 14580
James
Job Details: 02/23/2022
Unit left cooling fan on for 4 hours. Interior light not turning off. Tested diagnostics and door not registering closed. Found door switch loose qnd not closing mocro switch. Adjusted door switch and retested. Unit functions properly.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ08
Near Rochester, NY 14616
James
Job Details: 02/23/2022
Unit still leaking from dispenser when it isnt used for long periods of time. Replaced valve and tested dispenser. Found no leaks and dispenser is functioning when tested. Customer is to monitor. If dispenser still leaks pre order W11431179 and call techline.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Hilton, NY 14468
Dave L
Job Details: 02/23/2022
Unit is not cooling in either section. Found compressor cycling off on overload. Compressor runs but will not exchange heat. Ordering compressor and evaporator ; ordrng 1 W11547313 (Compressor) and 1 W11524651 (Evaporator) and 1 W11504423 (Evap cap coupler) and 1 W11504415 (Suction to evap) and 1 W11504445 (Heat loop to drier) and 1 W11504447 (Cap to drier) and 1 W11504416 (Suction to compressor) and 1 W11504431 (Discharge to compressor) and 1 W11506621 (Process stub fitting) and 1 W11506635 (Process stub) and 1 542638 (Silicone) and 1 8003RP (Inlet kit) and 1 20000008 (Stainless cleaner) and 1 R600kit (R600 kit)
We serviced a
ROPER WASHER
Model RTW4640YQ1
Near Canandaigua, NY 14424
Dave F
Job Details: 02/23/2022
Unit is shaking a lot during spin . The suspension is bad and is bouncing . Ordering suspension and new actuator as this has the red one. ; ordrng 1 W10780048 (suspension) and 1 WPW10006355 (actuator)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Manchester, NY 14504
Dave F
Job Details: 02/23/2022
Unit is turning on but not heating . It is only getting 120 volts . Breaker is getting 240 . But found that the unit is in connected to a fuse box and a fuse is blown . Customer is going to fix the power . Customer instruct
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Shortsville, NY 14548
Dave F
Job Details: 02/23/2022
Drain tube in the evap area is frozen . Thawed drain and cleared tube in back . Unit is now draining.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Pittsford, NY 14534
Steve
Job Details: 02/23/2022
Found the water lines on reversed causing hot water to wash all time. Corrected hoses and the washer tests good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Pittsford, NY 14534
Steve
Job Details: 02/23/2022
"Incorrect color door. Ordering correct door. ; ordrng 1 W11436604 (Right door SS), dspstn on spec-tagged invntry: 1 W10876598 NAMEPLATE"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS00
Near Henrietta, NY 14467
Dave F
Job Details: 02/23/2022
"There is a kit that needs to be ordered to complete the job . Ordering kit . Compressor, couplers . ; ordrng 1 W10917531 (evaporator) and 1 W11506635 (Access valve) and 1 W10276644 (compressor) and 2 W10895757 (6/5 coupler)s and 2 W11504433 (6/4)s and 2 W11504420 (8/6 coupler)s and 2 W11504445 (5/4)s and 2 W11504424 (8/1.8)s and 2 W11504423 (8/2)s, dspstn on spec-tagged invntry: 1 W11492867 EVAPORATOR and 1 WPW10143759 DRIER-UV DYE"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Geneseo, NY 14454
Dave F
Job Details: 02/23/2022
dishwasher is not washing . F4E3 wash pump failure F7E1 heater error . unit needs new wash pump W11085683.; ordrng 1 W11085683 (pump&motor)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Mount Morris, NY 14510
Steve
Job Details: 02/23/2022
Customer is stating after wash is done the washer is leaking. Replaced drain pump and drain hose that connect to it and water pump for leaking. Tested and it did not leak. ; dspstn on spec-tagged invntry: 1 W11165546 VALVE
We serviced a
MAYTAG DRYER
Model MGD6230HC1
Near Auburn, NY 13021
Chuck G
Job Details: 02/23/2022
Customer concerned about black marks on heater vent. Explained to the customer that is very normal for gas dryers to leave burn marks on vent. Unit heating up to 182.8 degrees and turning back on at 99.5 degrees. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC4
Near Phelps, NY 14532
Chuck G
Job Details: 02/23/2022
Clothes not coming out clean. No stored error codes. Ran diagnostic test cycle and unit performed normally. I Calibrated the unit and explained to the customer about wash cycles & how much soap to use. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Newark, NY 14513
Chuck G
Job Details: 02/23/2022
Unit is leaking from the heater gasket. Replaced heater. Unit tested good ; used 1 W11537778 (Heater) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS
Near Palmyra, NY 14522
Chuck G
Job Details: 02/23/2022
"Installed the position adjusters, clip adjusters and strap tether adjusters. Unit tested good"
We serviced a
WHIRLPOOL DRYER
Model WED7120HW
Near Canandaigua, NY 14424
Chuck G
Job Details: 02/23/2022
Replaced heating element. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW
Near Camillus, NY 13031
Chuck G
Job Details: 02/23/2022
Crack on the hinge side of lid. Ordering lid W11101059; ordrng 1 W11101059 (Lid)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Hemlock, NY 14466
Dave F
Job Details: 02/23/2022
F4E3 wash pump error code . Unit needs new pump W11085683 . Ordering pump .; ordrng 1 W11085683 (pump&motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Brockport, NY 14420
Dave L
Job Details: 02/23/2022
Replaced torn right side fresh food gasket.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB01
Near Rochester, NY 14616
Dave L
Job Details: 02/23/2022
Called customer. Ice production has Increased and temperatures have improved. Customer to monitor.
We serviced a
MAYTAG DISPOSER
Model DFC1500AAX-1
Near Webster, NY 14580
James
Job Details: 02/23/2022
Replaced disposal and reused original sink flange. Tested and found no leaks. Unit functions properly. One year warranty on Labor.
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Rochester, NY 14608
Steve
Job Details: 02/23/2022
Quoted for freezer door due to broken liner that attaches to drawer.; rqstng P&A on 1 LW10858419 (Freezer door ss)
We serviced a
MAYTAG DRYER
Model MDG5500AWW
Near Rochester, NY 14620
Steve
Job Details: 02/23/2022
"Ordering ignitor for not lighting gas. ; ordrng 1 4391996 (Ignitor), dspstn on spec-tagged invntry: 1 279834 COIL KIT"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Rochester, NY 14609
Steve
Job Details: 02/23/2022
Found the right heater nut was loose causing leak. Tightened nut and the dishwasher tests good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Rochester, NY 14621
Steve
Job Details: 02/23/2022
Defrosted freezer. Ordering defrost control for not defrosting. ; ordrng 1 4388932 (Defrost control) and 1 Sh15 (Shipping)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14616
Dave L
Job Details: 02/23/2022
Customer concerned with screeching noise during spin. Unable to recreate. Noise is most likely caused by the drive belt slipping on the pulley. Replaced belt. Customer to monitor ; used 1 W11239857 (Belt) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Rochester, NY 14612
Dave L
Job Details: 02/23/2022
Ice has been intermittent. Found cover for thermistor in ice bin. Unable to energize ice maker in diagnostics. Ordering ice maker. ; ordrng 1 W11284458 (Ice maker)
We serviced a
MAYTAG WASHER
Model MVWB300WQ2
Near Irondequoit, NY 14617
Dave L
Job Details: 02/23/2022
"Unit will not finish cycles due to excessive drag on wash tub. Bearing is worn and loud. Replaced bearing. Unit tested on; ordrng 1 Sh (Sh), used 1 W10435302 (BEARING) from stock"
We serviced a
SAMSUNG DRYER
Model DVE45T3400P/A3
Near Rochester, NY 14605
Steve
Job Details: 02/23/2022
Ordering idler for squeaking. ; ordrng 1 DC93-00634A (Idler)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14606
Dave L
Job Details: 02/23/2022
Rear left foot was loose causing unit to rock firing spin cycle. Adjusted foot back into place and righted locknut. Tested and calibrated in diagnostics. Testing ok.
We serviced a
WHIRLPOOL WASHER
Model RTW4516FW2
Near Stanley, NY 14561
Dave F
Job Details: 02/23/2022
"Lid lock fault error code . Replaced lid lock . Tested unit belt is squealing. Replaced belt for being loose calibrated unit . Tested good .; used 1 W11307244 (LATCH), and 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS1
Near Webster, NY 14580
James
Job Details: 02/22/2022
Unit not drainin. Removed glass from drain pump and tested several times. Unit functions properly.
We serviced a
WHIRLPOOL FREEZER
Model WZC3115DW01
Near West Henrietta, NY 14586
Dave F
Job Details: 02/22/2022
Unit was delivered damaged. The lid hinges and liner inside are broken customer is going to return the unit to where they bought it .
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Fairport, NY 14450
Dave F
Job Details: 02/22/2022
Customer is finding metal shavings on the bottom of both ovens after use . I used a wet paper towel and was able to find the shavings they are talking about . Called techline SR 7733025601 techline said to wipe the entire unit inside and run the self clean . Customer will do that and if any problem persists will contact customer service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDW07
Near Greece, NY 14616
Dave L
Job Details: 02/22/2022
"Replaced evaporator and compressor due to no cooling. After pressure test, vacuum and charge a hissing sound can be heard coming from mullion. Low side pulled into a vacuum a short timeAfterwards. Documented with techlineSR7733026842. Unit is up for review. ; dspstn on spec-tagged invntry: 1 876765 TUBES-PROCESS"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Spencerport, NY 14559
Dave L
Job Details: 02/22/2022
Replaced heater with updated bushing. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14611
Dave L
Job Details: 02/22/2022
Unit will not enter the spin cycle due to a broken lid latch. Replaced lid latch unit tested good; used 1 W11307244 (Latch) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14611
Dave L
Job Details: 02/22/2022
Customer is experiencing long dry times. Airflow tests poorly with vent connected. Airflow tests ok with vent disconnected. The customer with have to have the property owner Clean and/or replace vertical roof penetrating vent. Dryer tests good.
We serviced a
WHIRLPOOL DRYER
Model MEDB880BW0
Near Rochester, NY 14606
Dave L
Job Details: 02/22/2022
Customer concerned with check vent light coming on most cycles. Checked blower housing and lint trap housing. Cabinet and blower were mostly clear. Vent testing ok with vent disconnected. Airflow is poor due to length of vent. The only way to improve airflow into a range where the dryer vent tests good is to shorten the total length of vent.
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Hilton, NY 14468
Dave L
Job Details: 02/22/2022
Replaced valve and console due to temperature fault and rotary dial failure. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11165546 VALVE
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Victor, NY 14564
Steve
Job Details: 02/22/2022
"Replaced main control and ui for communications error. Replaced drain,pump for broken impeller."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Penfield, NY 14526
Dave F
Job Details: 02/22/2022
Found new UI had a cracked corner on it . Replaced to get unit running . Ordering new Console W11165145; ordrng 1 W11165145 (console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Rochester, NY 14623
Dave F
Job Details: 02/22/2022
Unit not running when arrived . Unit is in a garage and according to the manual this refrigerator is intended for use in a location where the temperature ranges from a minimum of 55?F (13?C) to a maximum of 110?F (43?C). Was able to get compressor to turn on . Built a frost pattern and evap fan is working . Unit is working as expected being in a cold garage. Customer is going to call where they bought it .
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB1
Near Mendon, NY 14506
Dave F
Job Details: 02/22/2022
Replaced glass cooktop for defects . Unit tested good .
We serviced a
KITCHENAID RANGE
Model KSDB900ESS2
Near Victor, NY 14564
Dave F
Job Details: 02/22/2022
Replaced bake element and control for not heating . Unit is now working as expected.; dspstn on spec-tagged invntry: 1 W10779716 ELEMENT- BAKE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Hemlock, NY 14466
Dave F
Job Details: 02/22/2022
Water issues from previous visit is fixed but now unit is now cooling at all. Compressor is pulling .7 amps and there is a frost ball at the cap tube in the evap section . Unit may have leak. Ordering parts that will be needs for the job . ; ordrng 1 W10507884 (compressor) and 1 W11536253 (Evap) and 2 W11506625 (3nk coupler)s and 2 W11506624 (4nk coupler)s and 2 W11504423 (8/2 coupler)s and 2 W11504424 (8/1.8 coupler)s and 2 W11506623 (5nk)s and 2 W11504445 (5/4 nk)s and 2 W11504433 (6/4)s and 1 WPW10143759 (drier) and 1 W11506635 (access valve) and 2 W11504432 (6/5)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Pittsford, NY 14534
Steve
Job Details: 02/22/2022
Found frozen fill tube causing no ice . Turned fill tube heater on and it worked. The refigerator needs User interface. Ordering ui. ; rqstng P&A on 1 W11089931 (Ui) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Fairport, NY 14450
Steve
Job Details: 02/22/2022
Replaced soap dispenser for leaking.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Fairport, NY 14450
Steve
Job Details: 02/22/2022
Found obstruction in customers drain under sink. Removed obstruction and the dishwasher tests good
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Fairport, NY 14450
Steve
Job Details: 02/22/2022
Found heater circuit error code that was preventing unit from heating door the drying process. Reset error codes in diagnostics.and tested dishwasher. The heater is working. The dishwasher tests good.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Rochester, NY 14607
Steve
Job Details: 02/22/2022
Replaced broken blower for excessive noise. The dryer tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Rochester, NY 14624
Steve
Job Details: 02/22/2022
Replaced evap fan motor for no cool in fresh food section . The refrigerator tests good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Rush, NY 14543
Steve
Job Details: 02/22/2022
Replaced ice maker for leaking . The ice maker tested good. ; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Hilton, NY 14468
Dave L
Job Details: 02/22/2022
Found unit leaking from a damaged area of the condenser Lilly caused by transporting the unit. Oil plugging drier. Removed drier to pressurize heat loop no pressure on low side. Oil restricting flow. Re attached drier to pressurize system to locate leak and condenser unable locate leak at condenser. Sr7733020559. Unit was put up for reviewBy techline. Whirlpool to contact customer.
We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near Auburn, NY 13021
Chuck G
Job Details: 02/22/2022
"Customer stated that the unit would complete a cycle and then start another cycle on its own, cycles that used to take 45 min are now taking 2 hours. No error codes, ran a diagnostic test cycle in which it completed successfully. Calibrated machine. Told customer if problem persists they would need a new control W10582043"
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Geneva, NY 14456
Chuck G
Job Details: 02/22/2022
Replaced two bezels & knobs on the right side of cooktop. I lowered the flame on all burners. Unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHW
Near Canandaigua, NY 14424
Chuck G
Job Details: 02/22/2022
"Replaced sump and motor , tested unit. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Weedsport, NY 13166
Chuck G
Job Details: 02/22/2022
"Unit not draining , customer complaints about performance . Found unit lid was locked with the drain pump running. Unit is draining. Unit has no codes, i calibrated machine and ran a diagnostic at the end of diagnostic test cycle the drain pump continued to run. I checked the pressure sensor line to the board and its free of obstructions and connected . Ordering control. ; ordrng 1 W11543994 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Baldwinsville, NY 13027
Chuck G
Job Details: 02/22/2022
"Unit not draining , inspected drain pump and found no obstructions but did notice that the connector was not snapped in properly. I reconnected pump and the unit drained properly. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Webster, NY 14580
James
Job Details: 02/22/2022
"Unit not spinning balanced and bangs basket against inside cabinet. Tested unit and gearcase has failed causing unit to spin improperly. Belt screeching during spin. Need gearcase, hub, wash plate, and belt. ; rqstng P&A on 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10902814 (Impeller) and 1 W10528947 (Hub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB03
Near Caledonia, NY 14423
Dave F
Job Details: 02/22/2022
"Items freezing in fresh food section. Customer as freshfood temp set to 43 and 0 . Adjusted the freezer to 2 degrees. Checked temps around inside the unit was 38 degrees on middle shelf on the right and 33 on the left under the ice maker . Found the ice maker gasket was turned and not sealing correctly adjusted gasket . Removed little shelf on the top due to air flow . Customer will monitor if problem persists order W10316760 thermistor and Control W11399844 , UI W11284720."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Rochester, NY 14618
James
Job Details: 02/22/2022
Unit leaking due to clogged defrost drain. Defrosted drain tube and verified it is clear. Unit functions properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14623
James
Job Details: 02/22/2022
Replaced control panel and start button will not function on user interface. Need ui. ; ordrng 1 W11368911 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW0
Near East Rochester, NY 14445
James
Job Details: 02/22/2022
4-3 7-1 unit not washing. Tested diagnostics cycle and nothing happened. Freed float switch and tested. Unit filled and wash pump began functioning. Tested twice more then pump stopped working. 118v to pump. Need pump assembly. ; ordrng 1 W11025157 (Pump) and 1 Sh15
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Ontario, NY 14519
James
Job Details: 02/22/2022
Unit not defrosting and gasket torn on rh side. Tested components in diagnostics and all passed. Need control for intermittent defrost. Replace fan and harness under warranty. Need rh gasket; ordrng 1 W11033168 (Fan harness) and 1 W10843055 (Control) and 1 Sh15 and 1 W10407212 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Ontario, NY 14519
James
Job Details: 02/22/2022
Unit not cooling. Fans dead and reservoir frozen. 8v to 120v fan. Need control. Part on backorder. Called whirlpool to expedite part they are shipping part to appliance tec. Left back of refrigerator off. ; ordrng 1 W11449482 (Control do not order)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Spencerport, NY 14559
Dave L
Job Details: 02/22/2022
Replace torn fresh food door gaskets.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDW00
Near Canandaigua, NY 14424
Dave F
Job Details: 02/21/2022
Ice maker is making weak ice cubes and led light is out in freezer checked socket and has 120 volts unit needs new LED bulb W11518235 . Shut off customer water to ice maker and turned back on checked water flow . Flow is good now customer to monitor unit tested good .
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Rochester, NY 14626
James
Job Details: 02/21/2022
Unit not draining fully and not drying. 7-1 heater error. Cleared pump and found check valve stuck. Freed check valve and tested diagnostics. Unit drained and heater turned on. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHB03
Near Rochester, NY 14612
Dave L
Job Details: 02/21/2022
Installed missing wheel. Leveled unit for customer.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Rochester, NY 14612
James
Job Details: 02/21/2022
"Unit has30 seconds delay on lighs when opening the door. Reset power and now lights are functioning. Led replaced last visit is different color than others. Installed led to test and verified it is that led module. Led is now on lh lower side of ff section. ; ordrng 2 W11462342 (Led module)s, used 1 W10695459 (Led) from stock"
We serviced a
MAYTAG OVEN SINGLE
Model MEW9527FZ04
Near Livonia, NY 14487
Dave F
Job Details: 02/21/2022
Oven door seal was not sealing correctly and causing issues with the door closing properly. Fixed seal and tested unit . Tested good
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW04
Near Mount Morris, NY 14510
Dave F
Job Details: 02/21/2022
Unit has water on the floor . Found the door gasket is sealing properly reheated gasket door is now sealing . Checked drain tube . Drain tube rubber flap was not in the right position fixed that . Unit tested good
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Auburn, NY 13021
Chuck G
Job Details: 02/21/2022
Customer stated that the unit wasnt adding enough water to the unit. Checked for error codes and found none then ran a diagnostic test and it operated normally. I explained the deep water cycles to customer. Unit tested good
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HW00
Near Pittsford, NY 14534
Chuck G
Job Details: 02/21/2022
Customer having same issue as before. Console is not responding to commands. Ordering console W11296171; schdld next appmnt for 3/8 TUE PM
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pittsford, NY 14534
Chuck G
Job Details: 02/21/2022
Unit not drying. Checked for error codes and found a F4E2 error code. Uninstalled unit and found a connector to the heater was not connected. Reconnected terminal to heater and tested unit. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWB300WQ1
Near West Henrietta, NY 14586
Chuck G
Job Details: 02/21/2022
"Customer stated that the unit was not finishing cycle. Unit has a F51 error code, stater bolt was loose , tighter bolt but found that the unit needs a bearing. Customer is electing to purchase a new unit."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Canandaigua, NY 14424
Chuck G
Job Details: 02/21/2022
"I verified that the unit was not getting water to the detergent drawer. Hot , cold and fabric softener is working. Ordering water valve ; ordrng 1 W11220230 (Water valve inlet)"
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Syracuse, NY 13204
Chuck G
Job Details: 02/21/2022
"Unit leaking water onto the floor. Hot water hose was broke, replaced with customer supplied hose. Unit tested good"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2976AEB00
Near Webster, NY 14580
Dave F
Job Details: 02/21/2022
"Found leak in freshfood evap . Replaced evap and compressor and uv drier . Unit tested good . Unit is covered under s code S71233 for leaking freshfood evap . Compressor is under 10 year parts warranty.; dspstn on spec-tagged invntry: 2 W11504432 COUPLER BR 6X5 2 W11504434 COUPLER BR 6X2 , 2 W11506619 COUPLER BR 8 , 2 W11506635 VALVE 1/4' , and 2 WPW10143759 DRIER-UV DYE"
We serviced a
MAYTAG WASHER
Model MVW7230HW
Near Hilton, NY 14468
Dave L
Job Details: 02/21/2022
Unit would not spin due to a broken slider. Replaced slider and tested. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14616
James
Job Details: 02/21/2022
Replaced control and ui. Unit powered on properly. Started cycle and found no issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS02
Near Honeoye Falls, NY 14472
Steve
Job Details: 02/21/2022
S38253 replaced drain tube for plugged drain. Removed ice in drain and from freezer floor. ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN