Near Caledonia, NY 14423
Dave F
Job Details: 07/24/2019
REFRIGERATOR WHIRLPOOL W8RXEGMWQ01 Evaporator fan not running . Had 120 volts coming to fan . Fan not on . Replaced fan with WP2315539 . Tested unit . Tested good .; used 1 WP2315539 (MOTOR-EVAP) from stock
Near Manchester, NY 14504
Dave F
Job Details: 07/24/2019
DRYER WHIRLPOOL WGD4815EW2 Replaced timer due to not advancing from the cool down on the dryer to wrinkle shield . Dryer would keep running .Tested unit . Tested good .
Near Rochester, NY 14618
Steve
Job Details: 07/24/2019
DRYER WHIRLPOOL WED75HEFW0 Replaced ui with same result. Called tech line. Ordering harness between ui and control. ; ordrng 1 W11025125 (harns-wire)
Near Pittsford, NY 14534
Dave F
Job Details: 07/24/2019
DISHWASHER KITCHENAID KUDS30IXSS9 Unit upper adjusted are broken . Replaced adjusters with W10712394 . Service pointer for unit . Tested unit in auto diagnostics. Tested good .
Near Hilton, NY 14468
Dave L
Job Details: 07/24/2019
REFRIGERATOR WHIRLPOOL WZF34X16DW00 Unit is still not defrosting. Ordering thermistor ; ordrng 1 WPW10383615 (thermistor)
Near Pittsford, NY 14534
Dave F
Job Details: 07/24/2019
HOOD VENT KITCHENAID KVUB600DSS3 Replaced broken clip and stainless steel cover that goes closes. Cover closes and stays closed.
Near Penfield, NY 14526
Shaiman
Job Details: 07/24/2019
WASHER WHIRLPOOL WFW95HEDW0 "Customer concerned about unit leaking. Could not recreate in auto test. However, water residue is under the drain pump which is also not draining as it should. Suspecting pump should be cleaned and/or replaced. Returning later in the day with a pump to continue diagnosis."
Near Rochester, NY 14617
Dave L
Job Details: 07/24/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Door switch is not contacting liner. Installed plastic square to close the switch
Near Ontario, NY 14519
Dave L
Job Details: 07/24/2019
REFRIGERATOR JENN AIR JF42NXFXDE00 Bail arm extension was not installed causing a higher than normal ice level. Reinstalled bail arm
Near Webster, NY 14580
Dave L
Job Details: 07/24/2019
REFRIGERATOR WHIRLPOOL WRF989SDAE00 Replaced open freezer fan motor. Unit tested good in diagnostics. ; dspstn on spec-tagged invntry: 1 WPW10514110 MOTOR EVAPORATOR
Near Rochester, NY 14617
Dave L
Job Details: 07/24/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 Replaced control due to intermittent cooling. Customer to monitor.
Near Rochester, NY 14616
Dave L
Job Details: 07/24/2019
FREEZER MAYTAG MRT118FFFZ01 Freezer door was building frost due to a gap in the seal. Shunned door up one inch to sealThe door ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN
Near Rochester, NY 14612
Dave L
Job Details: 07/24/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Replaced door and auger due to melting ice bucket seizing auger motor. Customer to monitor
Near Fairport, NY 14450
Steve
Job Details: 07/24/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Found the connection from vent light to control was not connected properly. Fastened connection properly and replaced bulb. The light works as expected. ; used 1 8206232A (BULB) from stock
Near Fairport, NY 14450
Steve
Job Details: 07/24/2019
OVEN KITCHENAID KODE500ESS04 Customer complained of oven on when they woke up. The user interface is working as expected. The cancel button works. No error codes. The oven heated and canceled as expected. The oven tests good.
Near West Henrietta, NY 14586
Steve
Job Details: 07/24/2019
DRYER WHIRLPOOL MEDX655DW1 Replaced timer for not advancing and not always heating. The dryer tests good.
Near Rochester, NY 14624
Steve
Job Details: 07/24/2019
MICROWAVE FRIGIDAIRE FFMV162LBA Quoted customer for handle replacement and customer decided to replace.
Near Rochester, NY 14606
Steve
Job Details: 07/24/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Replaced FF door for warped door and not closing properly. The door tested good.
Near Rochester, NY 14617
Evan
Job Details: 07/24/2019
DISHWASHER KITCHENAID KUDS30IXBL2 Customer stated unit was still having same issue and would not fill. Checked for codes unit showing 2 codes 6-1 and 6-2 both for filling issue. When removing kick panel discovered that float switch assembly was disassembled. Reassembled switch and tested unit. Spoke to customer about running unit and contacting tech is issue persist. Ran diagnostic cycle. Unit completed cycle as it should. Started multiple wash cycles while in home. Unit testing good
Near Marion, NY 14505
Shaiman
Job Details: 07/24/2019
DISHWASHER WHIRLPOOL WDF530PLYM6 Customer concerned about a one time leaking event on the bottom right side. Restarted machine several times attempting to recreate issue. Customer mentioned she cleaned under the float switch after the event and had no issues after. Unit is draining well and the filter inside the motor is clean. Gaskets are also in good condition. Machine is leveled. Could not recreate the leak. Unit testing good.
Near Lyons, NY 14489
Shaiman
Job Details: 07/24/2019
WASHER MAYTAG MVWP475EW0 Customer states water isn’t coming out the way it should. F8E1 error code stored. Replaced valves & calibrated. Unit testing good.; dspstn on spec-tagged invntry: 1 WPW10683603 VALVE
Near Rochester, NY 14609
Evan
Job Details: 07/23/2019
WASHER WHIRLPOOL WTW4800BQ1 "Customer stated that unit was failing to drain and was producing burning smell. Checked for error codes unit was displaying 2 codes f9e1 (long drain) and f7e7 (shifter fault) ran test cycle unit would not drain water out from test cycle. Removed water with vacuum. Installed new pump. Ran test cycle again. Unit completed cycle as it should. While listening to unit in spin discovered that gear case bearing was failing. Ordering gear case ; ordrng 1 W11255272 (GEAR CASE), dspstn on spec-tagged invntry: 1 WPW10276397 PUMP"
Near Rochester, NY 14624
Dave F
Job Details: 07/23/2019
MICROWAVE KITCHENAID KMHS120ESS7 Scratch on the control panel . Customer would like a new one . Ordering new control panel W10891019; ordrng 1 W10891019 (panl-cntrl)
Near Rochester, NY 14621
Dave F
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 No show ; saved tckt
Near Canandaigua, NY 14424
Steve
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL GB9FHDXWS04 Found top rack out of position causing door to not close and frosting up in freezer. Removed frost and repositioned rack. Door is closing.
Near Rochester, NY 14609
Evan
Job Details: 07/23/2019
WASHER MAYTAG MVWC465HW2 Customer stated that unit was producing noise while in spin. Checked for error codes unit was displaying off balance load error code f0e5 cleared code and ran test cycle. Unit completed cycle as it should. Ran calibration cycle also. Spoke with customer about proper cycle selection and loading. Unit itself is functioning as it should
Near Avon, NY 14414
Dave F
Job Details: 07/23/2019
DISHWASHER MAYTAG MDB8951BWS Dishwasher leaking at the heater element. Tried to tightened the nuts to the heater element. Would not tighten. Dishwasher needs new heating element W10283681 .quoted customer. Due to the age they may look into buying a new dishwasher.; dspstn on spec-tagged invntry: 1 WP99003337 SEAL-DOOR
Near Fairport, NY 14450
Steve
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found the left foot door is warped and mullion is falling off. Ordering door and mullion. ; ordrng 1 W11307224 (LEFT AS FF DOOR) and 1 WPW10311757 (rail-mulln)
Near Rochester, NY 14606
Dave F
Job Details: 07/23/2019
REFRIGERATOR WESTINGHOUSE RT190G Defrost timer was stuck in defrost . Turned timer . Compressor turned on and started cooling . Replaced timer with truck stock W10822278. Tested unit . Tested good .; used 1 W10822278 (TIMER-DEFROST) from stock
Near Rochester, NY 14606
Dave F
Job Details: 07/23/2019
WASHER MAYTAG MVWB766FW1 Replaced water housing due to no water coming from hot water valve . Calibrated washer and ran in auto diagnostics. Tested good . Gave tips on best cycles and recommended soap . Make sure to only use HE soap . Unit tested good . No error codes
Near Rochester, NY 14607
Dave F
Job Details: 07/23/2019
WASHER WHIRLPOOL WFC7500VW2 Towels coming out wet . Drain pump is working . Look at drain filter did find some more debris around the drain pump . Removed debris . Tested unit tested good . Advised customer to to run extended spin . Unit tested good .
Near Rochester, NY 14619
Shaiman
Job Details: 07/23/2019
WASHER WHIRLPOOL WTW4816FW2 Replaced control & calibrated. Repair successful.
Near Rochester, NY 14609
Shaiman
Job Details: 07/23/2019
DRYER WHIRLPOOL WGD8500DR3 Unit would not heat. Thermal cut off failed test. Replaced thermal cut off. Unit testing good.; used 1 WP8573713 (CUTOFF-THERMAL) from stock
Near Pittsford, NY 14534
Evan
Job Details: 07/23/2019
WASHER WHIRLPOOL WFW6620HW0 Customer stated unit is shaking aggressively while in spin and also producing noise. Checked for error codes. No codes were present. Ran diagnostic cycle. Unit completed cycle as it should. Discovered that noise was coming from interior bellow spring being detached. Spring was loose inside cabinet while tub was spinning. Reattached spring ran test cycle again. Unit tested good
Near Rochester, NY 14609
Shaiman
Job Details: 07/23/2019
DRYER MAYTAG MEDX655DW1 Customer concerned about unit making a knocking noise during use. Rubber on a support roller was defective. Replaced support. Repair successful.
Near Pittsford, NY 14534
Evan
Job Details: 07/23/2019
DISHWASHER WHIRLPOOL WDT710PAYM2 Customer stated unit was not draining. Upon inspection discovered that check valve was not sealing inside drain hose causing water to flow back into unit. Replaced hose. Ran test cycle. Unit tested good
Near Canandaigua, NY 14424
Steve
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRF560SMYB04 Customer had unit defrosted. Complained of noise from freezer. Replaced defrost thermistor and customer is going to monitor. ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
Near Victor, NY 14564
Steve
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM Found ice maker leaking and not passing harvest test. Replaced ice maker and the customer to monitor.
Near Webster, NY 14580
Dave L
Job Details: 07/23/2019
DISHWASHER KITCHENAID KUDS40CVSS4 Unit is still leaking from the center after a short time of running. Found screws on dispenser had corroded and broken the seal. Ordering dispenser at a discount due to escalation customer paid in full; ordrng 1 WPW10199696 (dispenser)
Near Pittsford, NY 14534
Steve
Job Details: 07/23/2019
DRYER WHIRLPOOL WGD4616FW1 Sr#7725411045 the customer is complaining of gas smell while drying clothes. On arrival I could smell varnish from the floors being refinished. Checked all gas connections to dryer and inside dryer while it was running. No signs of gas leak. Called tech line to document. The flame is burning off varnish in the air causing the smell.
Near Fairport, NY 14450
Steve
Job Details: 07/23/2019
FREEZER KITCHENAID KRFC300ESS01 Found the top rack in freezer was out of alignment. Adjusted rack that was holding door open. The freezer door tests good.
Near Fairport, NY 14450
Steve
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL LFHT1831QF1 Found the cover in fresh food section that has water tray for drain was leaking. Filled crack with glue and perm a gum. The unit did not leak during testing.
Near Rochester, NY 14616
Dave L
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Lower hinge is bent preventing the door from sealing freezer door also needs to be shimmed ordering hinge and shins; ordrng 1 WP2325482 (hinge) and 20 WP489467 (washer)s and 1 WP505587 (sealer)
Near Pittsford, NY 14534
Steve
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced FF door baskets for ripped gaskets. Replaced ui in left door for damage when new door installed. Replaced left hinge cover for broken screw receivers. The refrigerator tests good.
Near Rochester, NY 14618
Steve
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRS312SNHW00 Customer is concerned with temps in refrigerator. The refrigerator tested good in diagnostic. Instructed customer on temperature variances on control. Found very little product in freezer. Recommend to put two gallon jugs of water in freezer to keep temps stabilized when unit cycles off or goes into defrost. Left part with customer.
Near Rochester, NY 14622
Shaiman
Job Details: 07/23/2019
WASHER MAYTAG MVWC415EW1 Customer concerned about unit making a loud noise during use. Pulley shield was making contact with the pulley creating a noise during spin and agitation. Replacing shield. ; ordrng 1 WPW10550173 (PULLEY SHIELD )
Near Farmington, NY 14425
Evan
Job Details: 07/23/2019
DRYER MAYTAG MEDB835DW2 "Customer stated unit was squealing while in spin. Upon inspection discovered that idler pulley and multiple rollers had seized causing issue. Replaced rollers , belt and idler pulley Ran test cycleUnit tested good"
Near Webster, NY 14580
Evan
Job Details: 07/23/2019
DRYER MAYTAG MEDX655DW1 Replacing blower vent due to top of vent being extremely sharp and causing items to tear while drum is spinning. Replaced vent ran test cycle. Unit tested good
Near Avon, NY 14414
Dave F
Job Details: 07/23/2019
WASHER WHIRLPOOL WFW94HEXW2 Washer needs wire harness and dispenser motor . Ordering WPW10271979 harness and dispenser motor WPW10352973; ordrng 1 WPW10352973 (switch-dis)
Near Hamlin, NY 14464
Dave L
Job Details: 07/23/2019
RANGE WHIRLPOOL WFG515S0EW1 Replaced frost burners due to ignition problems. Unit tested good
Near Hilton, NY 14468
Shaiman
Job Details: 07/23/2019
WASHER WHIRLPOOL WTW4955HW0 "Unit will not turn on. Customer states the issue was intermittent at first, then the machine stopped working completely. Control should be replaced. ; ordrng 1 W11230135 (CONTROL)"
Near Webster, NY 14580
Evan
Job Details: 07/23/2019
RANGE KITCHENAID KFGG500EWH2 Customer stated that unit was failing to light right front burner consistently. Unit failed for tech multiple times while in home. Replaced burner head tested burner. Unit tested good
Near Rochester, NY 14626
Dave L
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB01 Sr7724958559Called Techline due to items still freezing in the fresh food section. Damper was just replaced and was leaking air through the assembly. Sealed with perma-gum customer to monitor.
Near Rochester, NY 14620
Dave L
Job Details: 07/23/2019
REFRIGERATOR GE GTE21GSHBSS Replaced the defrost timer due to timer not activating defrost. Unit had thawed and had refrozen. Water under liner. Left to defrost. Customer will turn on thermostat tomorrow
Near Rochester, NY 14617
Dave L
Job Details: 07/23/2019
WASHER WHIRLPOOL WFW75HEFW0 Replaced dispenser and valve due to water level error. Unit tested good in diagnostics.
Near Rochester, NY 14609
Dave L
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Freezer not sealing causing moisture build up. Heated gasket until it made contact with the liner. Customer to monitor. Left fresh food gasket with customer
Near Pittsford, NY 14534
Dave F
Job Details: 07/23/2019
REFRIGERATOR MAYTAG MFD2560HES Replaced icemaker for fill shoot being broken and bail arm missing. Cycled unit tested good . Good water flow . ; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER
Near Rochester, NY 14606
Dave L
Job Details: 07/23/2019
REFRIGERATOR GE GSS25GGHECBB Replaced open evaporator fan motor. Unit testing good
Near Rochester, NY 14615
Shaiman
Job Details: 07/23/2019
DRYER WHIRLPOOL WGD4815EW2 Customer states unit takes too long to dry. Unit failed vent test. Detached the vent and showed customer the build up of debris in vent. Unit testing good.
Near Rochester, NY 14626
Shaiman
Job Details: 07/23/2019
DRYER MAYTAG MEDX6STBW0 Unit would not come on after power outage. No voltage coming from power source. Suggested to have an electrician repair the electrical.
Near Canandaigua, NY 14424
Steve
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL GB9FHDXWS04 Found top rack out of position causing door to not close and frosting up in freezer. Removed frost and repositioned rack. Door is closing.
Near Avon, NY 14414
Dave F
Job Details: 07/23/2019
DISHWASHER MAYTAG MDB8951BWS Dishwasher leaking at the heater element. Tried to tightened the nuts to the heater element. Would not tighten. Dishwasher needs new heating element W10283681 .quoted customer. Due to the age they may look into buying a new dishwasher.; dspstn on spec-tagged invntry: 1 WP99003337 SEAL-DOOR
Near Rochester, NY 14609
Evan
Job Details: 07/23/2019
WASHER MAYTAG MVWC465HW2 Customer stated that unit was producing noise while in spin. Checked for error codes unit was displaying off balance load error code f0e5 cleared code and ran test cycle. Unit completed cycle as it should. Ran calibration cycle also. Spoke with customer about proper cycle selection and loading. Unit itself is functioning as it should
Near Rochester, NY 14619
Shaiman
Job Details: 07/23/2019
WASHER WHIRLPOOL WTW4816FW2 Replaced control & calibrated. Repair successful.
Near Rochester, NY 14606
Dave F
Job Details: 07/23/2019
REFRIGERATOR WESTINGHOUSE RT190G Defrost timer was stuck in defrost . Turned timer . Compressor turned on and started cooling . Replaced timer with truck stock W10822278. Tested unit . Tested good .; used 1 W10822278 (TIMER-DEFROST) from stock
Near Rochester, NY 14607
Dave F
Job Details: 07/23/2019
WASHER WHIRLPOOL WFC7500VW2 Towels coming out wet . Drain pump is working . Look at drain filter did find some more debris around the drain pump . Removed debris . Tested unit tested good . Advised customer to to run extended spin . Unit tested good .
Near Rochester, NY 14606
Dave F
Job Details: 07/23/2019
WASHER MAYTAG MVWB766FW1 Replaced water housing due to no water coming from hot water valve . Calibrated washer and ran in auto diagnostics. Tested good . Gave tips on best cycles and recommended soap . Make sure to only use HE soap . Unit tested good . No error codes
Near Rochester, NY 14609
Shaiman
Job Details: 07/23/2019
DRYER WHIRLPOOL WGD8500DR3 Unit would not heat. Thermal cut off failed test. Replaced thermal cut off. Unit testing good.; used 1 WP8573713 (CUTOFF-THERMAL) from stock
Near Rochester, NY 14609
Shaiman
Job Details: 07/23/2019
DRYER MAYTAG MEDX655DW1 Customer concerned about unit making a knocking noise during use. Rubber on a support roller was defective. Replaced support. Repair successful.
Near Pittsford, NY 14534
Evan
Job Details: 07/23/2019
WASHER WHIRLPOOL WFW6620HW0 Customer stated unit is shaking aggressively while in spin and also producing noise. Checked for error codes. No codes were present. Ran diagnostic cycle. Unit completed cycle as it should. Discovered that noise was coming from interior bellow spring being detached. Spring was loose inside cabinet while tub was spinning. Reattached spring ran test cycle again. Unit tested good
Near Pittsford, NY 14534
Evan
Job Details: 07/23/2019
DISHWASHER WHIRLPOOL WDT710PAYM2 Customer stated unit was not draining. Upon inspection discovered that check valve was not sealing inside drain hose causing water to flow back into unit. Replaced hose. Ran test cycle. Unit tested good
Near Fairport, NY 14450
Steve
Job Details: 07/23/2019
FREEZER KITCHENAID KRFC300ESS01 Found the top rack in freezer was out of alignment. Adjusted rack that was holding door open. The freezer door tests good.
Near Pittsford, NY 14534
Steve
Job Details: 07/23/2019
DRYER WHIRLPOOL WGD4616FW1 Sr#7725411045 the customer is complaining of gas smell while drying clothes. On arrival I could smell varnish from the floors being refinished. Checked all gas connections to dryer and inside dryer while it was running. No signs of gas leak. Called tech line to document. The flame is burning off varnish in the air causing the smell.
Near Canandaigua, NY 14424
Steve
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRF560SMYB04 Customer had unit defrosted. Complained of noise from freezer. Replaced defrost thermistor and customer is going to monitor. ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
Near Victor, NY 14564
Steve
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM Found ice maker leaking and not passing harvest test. Replaced ice maker and the customer to monitor.
Near Fairport, NY 14450
Steve
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL LFHT1831QF1 Found the cover in fresh food section that has water tray for drain was leaking. Filled crack with glue and perm a gum. The unit did not leak during testing.
Near Rochester, NY 14618
Steve
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRS312SNHW00 Customer is concerned with temps in refrigerator. The refrigerator tested good in diagnostic. Instructed customer on temperature variances on control. Found very little product in freezer. Recommend to put two gallon jugs of water in freezer to keep temps stabilized when unit cycles off or goes into defrost. Left part with customer.
Near Hamlin, NY 14464
Dave L
Job Details: 07/23/2019
RANGE WHIRLPOOL WFG515S0EW1 Replaced frost burners due to ignition problems. Unit tested good
Near Pittsford, NY 14534
Steve
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced FF door baskets for ripped gaskets. Replaced ui in left door for damage when new door installed. Replaced left hinge cover for broken screw receivers. The refrigerator tests good.
Near Rochester, NY 14626
Dave L
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB01 Sr7724958559Called Techline due to items still freezing in the fresh food section. Damper was just replaced and was leaking air through the assembly. Sealed with perma-gum customer to monitor.
Near Webster, NY 14580
Evan
Job Details: 07/23/2019
DRYER MAYTAG MEDX655DW1 Replacing blower vent due to top of vent being extremely sharp and causing items to tear while drum is spinning. Replaced vent ran test cycle. Unit tested good
Near Farmington, NY 14425
Evan
Job Details: 07/23/2019
DRYER MAYTAG MEDB835DW2 "Customer stated unit was squealing while in spin. Upon inspection discovered that idler pulley and multiple rollers had seized causing issue. Replaced rollers , belt and idler pulley Ran test cycleUnit tested good"
Near Rochester, NY 14620
Dave L
Job Details: 07/23/2019
REFRIGERATOR GE GTE21GSHBSS Replaced the defrost timer due to timer not activating defrost. Unit had thawed and had refrozen. Water under liner. Left to defrost. Customer will turn on thermostat tomorrow
Near Rochester, NY 14609
Dave L
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Freezer not sealing causing moisture build up. Heated gasket until it made contact with the liner. Customer to monitor. Left fresh food gasket with customer
Near Webster, NY 14580
Evan
Job Details: 07/23/2019
RANGE KITCHENAID KFGG500EWH2 Customer stated that unit was failing to light right front burner consistently. Unit failed for tech multiple times while in home. Replaced burner head tested burner. Unit tested good
Near Rochester, NY 14617
Dave L
Job Details: 07/23/2019
WASHER WHIRLPOOL WFW75HEFW0 Replaced dispenser and valve due to water level error. Unit tested good in diagnostics.
Near Rochester, NY 14606
Dave L
Job Details: 07/23/2019
REFRIGERATOR GE GSS25GGHECBB Replaced open evaporator fan motor. Unit testing good
Near Pittsford, NY 14534
Dave F
Job Details: 07/23/2019
REFRIGERATOR MAYTAG MFD2560HES Replaced icemaker for fill shoot being broken and bail arm missing. Cycled unit tested good . Good water flow . ; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER
Near Rochester, NY 14615
Shaiman
Job Details: 07/23/2019
DRYER WHIRLPOOL WGD4815EW2 Customer states unit takes too long to dry. Unit failed vent test. Detached the vent and showed customer the build up of debris in vent. Unit testing good.
Near Rochester, NY 14626
Shaiman
Job Details: 07/23/2019
DRYER MAYTAG MEDX6STBW0 Unit would not come on after power outage. No voltage coming from power source. Suggested to have an electrician repair the electrical.
Near Rochester, NY 14609
Evan
Job Details: 07/23/2019
WASHER WHIRLPOOL WTW4800BQ1 "Customer stated that unit was failing to drain and was producing burning smell. Checked for error codes unit was displaying 2 codes f9e1 (long drain) and f7e7 (shifter fault) ran test cycle unit would not drain water out from test cycle. Removed water with vacuum. Installed new pump. Ran test cycle again. Unit completed cycle as it should. While listening to unit in spin discovered that gear case bearing was failing. Ordering gear case ; ordrng 1 W11255272 (GEAR CASE), dspstn on spec-tagged invntry: 1 WPW10276397 PUMP"
Near Rochester, NY 14624
Dave F
Job Details: 07/23/2019
MICROWAVE KITCHENAID KMHS120ESS7 Scratch on the control panel . Customer would like a new one . Ordering new control panel W10891019; ordrng 1 W10891019 (panl-cntrl)
Near Rochester, NY 14621
Dave F
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 No show ; saved tckt
Near Fairport, NY 14450
Steve
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found the left foot door is warped and mullion is falling off. Ordering door and mullion. ; ordrng 1 W11307224 (LEFT AS FF DOOR) and 1 WPW10311757 (rail-mulln)
Near Webster, NY 14580
Dave L
Job Details: 07/23/2019
DISHWASHER KITCHENAID KUDS40CVSS4 Unit is still leaking from the center after a short time of running. Found screws on dispenser had corroded and broken the seal. Ordering dispenser at a discount due to escalation customer paid in full; ordrng 1 WPW10199696 (dispenser)
Near Rochester, NY 14616
Dave L
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Lower hinge is bent preventing the door from sealing freezer door also needs to be shimmed ordering hinge and shins; ordrng 1 WP2325482 (hinge) and 20 WP489467 (washer)s and 1 WP505587 (sealer)
Near Hilton, NY 14468
Shaiman
Job Details: 07/23/2019
WASHER WHIRLPOOL WTW4955HW0 "Unit will not turn on. Customer states the issue was intermittent at first, then the machine stopped working completely. Control should be replaced. ; ordrng 1 W11230135 (CONTROL)"
Near Avon, NY 14414
Dave F
Job Details: 07/23/2019
WASHER WHIRLPOOL WFW94HEXW2 Washer needs wire harness and dispenser motor . Ordering WPW10271979 harness and dispenser motor WPW10352973; ordrng 1 WPW10352973 (switch-dis)
Near Rochester, NY 14622
Shaiman
Job Details: 07/23/2019
WASHER MAYTAG MVWC415EW1 Customer concerned about unit making a loud noise during use. Pulley shield was making contact with the pulley creating a noise during spin and agitation. Replacing shield. ; ordrng 1 WPW10550173 (PULLEY SHIELD )
Near Webster, NY 14580
Evan
Job Details: 07/23/2019
DISHWASHER KITCHENAID KDTE254ESS2 Replacing housing and housing cover for adjuster due to old housing cracking at top causing rack not to stay elevated. Replacing housing and cover. Unit tested good