Service History 135 - Appliance Tec

We serviced a

WHIRLPOOL DRYER

Model WED9400SW2

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 06/29/2022

Replaced broken heating element. Unit checks good.

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Webster, NY 14580

James

Job Details: 06/29/2022

Replaced gearcase and wash plate. Ran calibration and tested diagnostics cycle. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Rochester, NY 14621

James

Job Details: 06/29/2022

Hinges bending down into front panel so door wont close all of the way. Adjusted door now it closes properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Rochester, NY 14610

Andres V

Job Details: 06/29/2022

Customer stated kickplate kept coming off and crispers we're cracked. Screwed in kickplate so it doesnt come off. Ordering two crispers.; ordrng 1 W11162443 (Crisper) and 1 W11162448 (Snack crisper)

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Rochester, NY 14626

Dave L

Job Details: 06/29/2022

Heating Element - SP W11540964 - Special Project S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Rochester, NY 14618

Andres V

Job Details: 06/29/2022

"Replaced ice maker. Cycled it, ice maker called for water."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0K

Near Greece, NY 14626

Dave L

Job Details: 06/29/2022

Unit is leaking from the faucet dispenser again. Documented with tech line. Bezel is broken and will need to be replaced with the dispenser ; ordrng 1 W11569112 (Dispenser) and 1 W11550898 (Bezel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FNAH01

Near Rochester, NY 14607

Andres V

Job Details: 06/29/2022

"Customer stated units lights went out. Diagnosed unit and noticed that the fresh food lights are flickering but the freezer light was completely out. Called tech line to ask if these are all in the same circuit, was told that yes they are. Ordering freezer light. Sr 7733992746; ordrng 1 W11104452 (Led light)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAB05

Near Rochester, NY 14612

James

Job Details: 06/29/2022

Replaced parts wnd tested. Leds functioning and icemaker cycled on its own. Tested dispenser.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Victor, NY 14564

Dave F

Job Details: 06/29/2022

Replaced suspension. . Calibrated. Ran auto diagnostics. Ran towels in a load and ran on high spin . Unit tested good

We serviced a

KENMORE DRYER

Model 110.68932790

Near Pittsford, NY 14534

Dave F

Job Details: 06/29/2022

Replaced thermal fuse and made sure unit element is cycling on and off and it is . Unit tested good .; dspstn on spec-tagged invntry: 1 WP3390719 FUSE-THERMAL

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Pittsford, NY 14534

Dave F

Job Details: 06/29/2022

Replaced evap cover and main control with dispenser control . Unit is now cooling as expected.

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Manchester, NY 14504

Dave F

Job Details: 06/29/2022

Customer had rescheduled for the 6th of July ; schdld next appmnt for 7/6 WED !

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Farmington, NY 14425

Dave F

Job Details: 06/29/2022

Replaced evap fan and defrost thermistor. Tested unit. Tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZHV00

Near Canandaigua, NY 14424

Dave F

Job Details: 06/29/2022

Replaced both LeD freezer light bulbs . Lights are now working as expected.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Canandaigua, NY 14424

Dave F

Job Details: 06/29/2022

Replaced wash sump and main control . Tested in diagnostics and normal cycle unit is now working as expected.

We serviced a

KENMORE DRYER

Model 110.68932790

Near Pittsford, NY 14534

Dave F

Job Details: 06/28/2022

Dryer not turning on . Has 240 volts thermal fuse was blown . Venting seemed to be ok . Vacuumed out the dryer and cleaned the lint . Needs thermal fuse WP3390719; used 1 WP3390719 (FUSE-THERMAL) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Stanley, NY 14561

Chuck G

Job Details: 06/28/2022

Replaced heating element. Unit tested good

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Canandaigua, NY 14424

Jeremy

Job Details: 06/28/2022

Customer stated unit will not fill. Checked and found F7E4 and F8E1 errors for shifter fault and slow fill. Found unit was not getting water. Customer stated there is a water main break and her house is with out water. Unable to fully diagnose due to no water supply.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Canandaigua, NY 14424

Jeremy

Job Details: 06/28/2022

"Unit will not power on, user interface is completely unresponsive. User interface is bad. Customer unhappy with cost of repair and that unit is not fixed after three attempts. Explained that unit has had different issues on all previous visits. Customer is not going to pay for repair."

We serviced a

MAYTAG DRYER

Model MGDB835DC4

Near Farmington, NY 14425

Jeremy

Job Details: 06/28/2022

"Found idler bearing seized causing loud squealing noise. Replaced idler pulley, unit checks good.; used 1 279640 (PULLEY-IDLER) from stock"

Near East Rochester, NY 14445

Dave F

Job Details: 06/28/2022

Switched vans

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Irondequoit, NY 14622

Dave F

Job Details: 06/28/2022

"Unit was warm in both sections . Frost build up in freezer section . Heater is working , ordering control and defrost thermistor.; ordrng 1 WPW10384183 (thermistor) and 1 W11558182 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Palmyra, NY 14522

Jeremy

Job Details: 06/28/2022

Replaced Ice Maker for slow ice production.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14621

Andres V

Job Details: 06/28/2022

Replaced outter tub. Put unit back together and tested it. Unit ran properly without any leaks.

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Irondequoit, NY 14609

Andres V

Job Details: 06/28/2022

Customer stated unit was not washing correclty. Found error codes F3E2 F2E1 F0E3. When I put unit into a diagnostic cycle I noticed that when It was trying to agitate impeller was not moving. I took off Impeller and noticed that teeth on gearcase and impeller were both worn out. Unit needs new gearcase.; ordrng 1 W11393685 (Gearcase) and 1 W10752283 (Impeller)

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JZ0

Near Fairport, NY 14450

Jeremy

Job Details: 06/28/2022

Customer stated broiler element would not turn off. Found when power is applied to range broiler would come on. Inspected wiring on back of unit. Found no shorted or broken wires. Broil element checks good for resistance. Found that control is sending voltage to broiler without user prompt. Recommend ordering oven control board.; rqstng P&A on 1 W11256088 (Control) and 1 Sh15 (Shipping)

We serviced a

KITCHENAID RANGE

Model KSGB900ESS5

Near Pittsford, NY 14534

Jeremy

Job Details: 06/28/2022

"Found that cook top ignitors would begin sparking after over heated up for some time. Ordering spark switch harness, spark module and oven control.; ordrng 1 W11376663 (Spark Switch Harness) and 1 WPW10475149 (Spark module) and 1 W11100100 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 06/28/2022

Replaced console for membrane pealing. Unable to check unit due to power outage in area.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104EBS3

Near Rush, NY 14543

Jeremy

Job Details: 06/28/2022

Ran diagnostic found F7E1 error code. Ran diagnostic cycle and found wash motor runs but does not pump water. Ordering motor.; ordrng 1 WPW10605057 (Motor and Sump) and 1 Sh15 (Shipping)

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Churchville, NY 14428

Dave L

Job Details: 06/28/2022

"Replaced heater, timer, and motor, due to unit shutting off intermittently. .;; dspstn on spec-tagged invntry: 1 279827 MOTOR and 1 279838 ELEMENT"

We serviced a

KENMORE RANGE

Model 790774664803

Near Rochester, NY 14606

Dave L

Job Details: 06/28/2022

Replaced weak bake Ignitor. Unit tested ok. ; used 1 12400035 (IGNITOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Rochester, NY 14606

Dave L

Job Details: 06/28/2022

Replaced fill tube heater and UI. Power cycled unit to clear ice maker error codes. Customer to monitor after 72 hours.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Rochester, NY 14617

Dave L

Job Details: 06/28/2022

Unit is making a loud noise intermittently when it cycles on.Found right side leaning on cabinet opening. Feet were never properly planted on floor allowing it to vibrate. Leveled unit and moved it away from cabintery

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ00

Near Rochester, NY 14617

Dave L

Job Details: 06/28/2022

Customer not satisfied with door. Door has been adjusted and cabinet has been shimmed. Ordering new door per customers request. ; ordrng 1 LW10856269 (Door)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Rochester, NY 14616

Dave L

Job Details: 06/28/2022

Customer concerned with noise during agitation. Found washplate bolt loose. Tightened bolt and went over use and care with customer. Recommending splitting heavy loads in half ; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW00

Near Rochester, NY 14626

Dave L

Job Details: 06/28/2022

Customer did not have serialNumber on paperwork. Referred them back to dealer to get a valid POP they will have whirlpool set up a new dispatch with the correct info

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Rochester, NY 14611

Dave F

Job Details: 06/28/2022

"Replaced slides and door . Heated gaskets , unit is sealing ."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMHZ

Near Hilton, NY 14468

Dave L

Job Details: 06/28/2022

Replaced and molded torn right side fresh food gasket. ; dspstn on spec-tagged invntry: 1 W10830162 GASKET

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW2

Near Rochester, NY 14612

James

Job Details: 06/28/2022

Cycles arent consistent. Bleach stains clothes when bleach isnt used. Towels getting tangled. Cant get unit into diagnostics. Drain and spin started wash cycle. 119v w proper ground. Ordering parts. ; ordrng 1 W11497303 (Motor) and 1 W11428524 (Capacitor) and 1 W11170645 (Acu) and 1 WP3951744 (Agitator)

We serviced a

WHIRLPOOL DRYER

Model WED8500DC0

Near Irondequoit, NY 14609

Andres V

Job Details: 06/28/2022

"Customer stated unit was making clunking noise. Diagnosed unit and found pulley had fallen off. Had a pulley in my van so I replaced it. I also checked belt and noticed that it was severely cracked and about to break. Unit also needs a new belt.; ordrng 1 W10849499 (Belt), used 1 279640 (Pulley) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW0

Near Hilton, NY 14468

Dave L

Job Details: 06/28/2022

Agitator was stripped. Replaced agitator

We serviced a

KITCHENAID 50#IM 15' FS

Model KUID308HPS00

Near Pittsford, NY 14534

Dave F

Job Details: 06/28/2022

Product is located at 10277 glen grove point Hammondsport NY . Not this location.

We serviced a

MAYTAG REFRIGERATOR

Model MZD2665HEQ

Near Honeoye Falls, NY 14472

Dave F

Job Details: 06/28/2022

Found the condenser coil is vibrating . Customer was concerned unit was on its way out . Unit is now running as expected and well.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14612

James

Job Details: 06/28/2022

Mullion contacting door gasket and wont allow door to close unless left door is closed first. Adjusted hinges now doors close properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Penfield, NY 14526

James

Job Details: 06/28/2022

Replaced evap cover and control.

We serviced a

MAYTAG DRYER

Model MDE5500AYW

Near Fairport, NY 14450

James

Job Details: 06/28/2022

Replaced rollers and idler pulley. Tested and verified operation. One year warranty on repair.

We serviced a

KITCHENAID DISHWASHER

Model KUDS01FLBL6

Near Webster, NY 14580

James

Job Details: 06/28/2022

"Unit leaves water in bottom of unit. Found door binding and opening on it's own. Console torn and start button wirks intermittent. Need console, control panel and latch. ; ordrng 1 WP8270168 (Panel) and 1 W10775980 (Console) and 1 8193830 (Latch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM0

Near Ontario, NY 14519

James

Job Details: 06/28/2022

Customer rescheduled for 7/1; ordrng 1 4317943 (Icemaker)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Ontario, NY 14519

James

Job Details: 06/28/2022

Replaced heater and tested. Found no leaks. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC400ESS01

Near Webster, NY 14580

James

Job Details: 06/28/2022

Compressor vibrates through cabinet of refrigerator. Adjusted refrigerant tubing and placed foam between compressor and tray. Noise went away. Rh gasket torn. Need gasket; ordrng 1 WP67006185 (Frame)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Webster, NY 14580

James

Job Details: 06/28/2022

Unit not consistently cold in ff section. Ff at 44 degrees set to 34. No frost pattern on ff evap. Called techline sr7733981744. They had me run test 4 and check temp in deli drawer. Temp was 40 with frost forming on ff evap. They said unit is functioning properly and milk spoiling is not good indicator of fridge cooling.

We serviced a

AMANA MICROWAVE

Model AMV2307PFS07

Near Rochester, NY 14615

Andres V

Job Details: 06/28/2022

Customer stated unit was shutting off and not heating. Diagnosed unit but could not duplicate issue. I tested unit 4 different times with a glass of water. Water got boiling hot and unit did not shut off. customer is to monitor and let us know if issue occurs again.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS02

Near Rochester, NY 14620

Andres V

Job Details: 06/28/2022

I replaced fan and thermistor. When I went to test fan it did not turn on. I checked voltage going to fan and did have 14v DC so I wasn't sure why it wasn't turning on. I called tech line and was told to try and jump it but it was still not coming on. They had me take off back panel and checked if wires were sending signal to fan to turn on. unit has a broken wire inside cavity of unit that's not letting signal get through to fan. Unit was deemed unrepairable. Sr7733983419; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW5200SQ0

Near Rochester, NY 14609

Andres V

Job Details: 06/28/2022

Customer stated unit was moving around alot and hitting the sides of the unit. Diagnosed washer and found that the pads the base sits on are worn out and letting unit slide around.; ordrng 1 285744 (Pads) and 1 WP63907 (Spring suspension)

We serviced a

WHIRLPOOL OVEN

Model AGR6603SFS3

Near Rochester, NY 14618

James

Job Details: 06/24/2022

Unit will not spark in oven. Cook top works fine. Tested outlet. Reset power then bake igniter started functioning. Need control and dsi board. ; ordrng 1 W11162730 (Control) and 1 W11314380 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Webster, NY 14580

James

Job Details: 06/24/2022

Replaced fan and reset power. Fan turned on properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Macedon, NY 14502

James

Job Details: 06/24/2022

Compressor drones like a fax machine. Adjusted condeser tubing and placed foam under it and noise went away. Adjusted wheels. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Rochester, NY 14612

Dave L

Job Details: 06/24/2022

Replaced bowed drain pan and removed moisture from fresh food compartment.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDW00

Near Fairport, NY 14450

James

Job Details: 06/24/2022

Ff door not sealing. Bushing damaged. Gasket torn. Icemaker not cycling. ; ordrng 1 LW10646224 (Door) and 1 WPW10715709 (Icemaker) and 1 WP2212648 (Cover)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWH

Near Rochester, NY 14616

Dave L

Job Details: 06/24/2022

Customer is experiencing a leak in the basement. Found leak was coming from waste pipe upstairs through wall and pooling under dishwasher. Customer will need a plumber to investigate source

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Rochester, NY 14616

Dave L

Job Details: 06/24/2022

Replaced ice tube fitting due to flashing causing spray during fill. Removed ice from evaporator area. Tested ok. ; dspstn on spec-tagged invntry: 1 W11292468 FITTING

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Rochester, NY 14624

Dave L

Job Details: 06/24/2022

Found door switch disconnected preventing use. Reconnected switch. Unit tested ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL0

Near Fairport, NY 14450

James

Job Details: 06/24/2022

Unit would not drain even when cycle was cancelled. Customer said unit eventually drained yesterday. No errors. Drain clogged. Need hose; ordrng 1 8269144A (Hose)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Fairport, NY 14450

James

Job Details: 06/24/2022

K139AR0APL1Unit was making grinding noise and going away with doors open. Leds flickering and temperature inconsistent. Freezer fan and icemaker fan not running in Diagnostics. Freezer fan functions on its own during normal operation. Ordering icemaker fan and control. ; ordrng 1 W10846539 (Fan) and 1 W11224256 (Control)

We serviced a

WHIRLPOOL DRYER

Model WED96HEAC1

Near Fairport, NY 14450

James

Job Details: 06/24/2022

Flaps that close when filter are removed broke off. Inspected unit and part is not critical to dryer operation. Customer opt not to repair. W10905013

We serviced a

WHIRLPOOL OVEN

Model WFE550S0LZ2

Near Churchville, NY 14428

Dave L

Job Details: 06/24/2022

Found open broil element. Replaced broil element. Oven tested ok. ; dspstn on spec-tagged invntry: 1 W10856603 ELEMENT- BROIL

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Rochester, NY 14624

Dave L

Job Details: 06/24/2022

Removed ice from fresh food evaporator and installed drain pan kit. CompletelyFastened coil to rear cover. Removed allMoisture from fresh food compartment. Replaced shorted freezer led module. Customer to monitor for ice after 24 hours ; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

MAYTAG DISHWASHER

Model MDB8979SEZ0

Near Spencerport, NY 14559

Dave L

Job Details: 06/24/2022

Lower rack is unusable Because the wheels are broken and getting fused to the heating element. Replaced wheel assembly. Unit tested ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYE4

Near Penfield, NY 14526

James

Job Details: 06/24/2022

Replaced pump and tested. Unit functions properly. One year warranty on repair.

We serviced a

MAYTAG WASHER

Model MHW5500FW0

Near Rochester, NY 14618

James

Job Details: 06/24/2022

F9e1 long drain error. Tested diagnostics and found no issues. Cleaned pump and pressure hose but found no obstructions. Customer is to monitor. If problem persists order WPW10605427

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14618

James

Job Details: 06/24/2022

Unit was giving f1 error. Customer reset circuit breaker and it started working. Customer is to monitor if problem persists replace control.

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Rochester, NY 14618

James

Job Details: 06/24/2022

Pressure fault and communication fault. Disconnected pressure switch and reconnected. Cleared pressure hose and removed socks from drain pump. Tested diagnostics cycle successfully. If problem persists replace control.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE304LPA

Near Canandaigua, NY 14424

Jeremy

Job Details: 06/24/2022

"Customer stated unit would not turn on. Checked and found door latch removed from proper position and taped to inner door. Secured door latch properly, unit checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near Canandaigua, NY 14424

Jeremy

Job Details: 06/24/2022

Found ice droplets forming on ceiling of freezer and upper part of shelves on freezer door. Found mullion slightly separated from liner causing possible air leak. Sealed gap in mullion with silicone. Customer will monitor.

We serviced a

KITCHENAID RANGE

Model KSIB900ESS1

Near Fairport, NY 14450

Jeremy

Job Details: 06/24/2022

Customer is going to change circuit breaker. If problem persists they will call to reschedule. No service needed at this time.

We serviced a

GE OVEN

Model JTP35SP1SS

Near Fairport, NY 14450

Jeremy

Job Details: 06/24/2022

Customer stated upper oven preheating slow. Found elements are heating. Unable to remove oven from due to the way cabinet is built. Customer is going to have cabinet changed to remove oven and will call to reschedule. Unable to correctly diagnose because oven cannot be removed at this time. Quoted for control board.; rqstng P&A on 1 WB27T11161 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD618ESS01

Near Mendon, NY 14506

Jeremy

Job Details: 06/24/2022

Found LED in freezer out causing all other LEDs to be dim or out. Service pointer W11606409 rev C states to replace all twelve LED modules with new part number W11484836. Parts and labor covered under S-code S84638.; ordrng 12 W11484836 (LED module)s

We serviced a

KENMORE DRYER

Model 110.6012511

Near Rochester, NY 14608

Andres V

Job Details: 06/24/2022

"Customer stated unit was not working properly. Diagnosed unit and found that rollers are damaged badly also seal on back of drum fell off causing the drum and bulkhead to rub together and cut a whole through the bulkhead. Also belt is very worn and about to break. Unit needs new rollers,belt, drum and bulkhead. Gave customer a quote for repair but they denied it."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Rochester, NY 14608

Andres V

Job Details: 06/24/2022

Customer stated unit was not producing ice. Put unit into a diagnostic mode and was trying to run test when I noticed that ice maker was turned off. Turned ice maker on and cycled it. Ice maker called for water and is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Rochester, NY 14609

Andres V

Job Details: 06/24/2022

Customer stated unit was dispensing water very slowly. Diagnosed unit and found that water valve was not opened all the way. Opened valve and now water is dispensing better.

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Rochester, NY 14609

Andres V

Job Details: 06/24/2022

Customer stated unit was not advancing and making noises. Diagnosed unit and found that rotor and stater were getting locked up and also gearcase was making grinding noise. Unit does not advance because it can't move freely and sense. Checked error codes found F7E5 for shifter fault.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW01

Near Webster, NY 14580

Andres V

Job Details: 06/24/2022

Customer stated unit was making a dripping noise. Diagnosed unit but could not hear any noises. Took back panel off looked and listened for anything strange but did not see anything. customer is to monitor and let us know if it continues or effects unit.

We serviced a

AMANA REFRIGERATOR

Model AFF2534FEW3

Near Rochester, NY 14625

Andres V

Job Details: 06/24/2022

Replaced ACU. Put unit back together and programmed it. Once programmed compressor turned on and all fans as well.; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Rochester, NY 14610

Andres V

Job Details: 06/24/2022

Installed new drain hose. Tightened it down so it doesn't move around.

We serviced a

KITCHENAID RANGE

Model KFDD500ESS05

Near Rochester, NY 14609

Andres V

Job Details: 06/24/2022

Customer stated that when unit is plugged in all the burners spark. Called whirlpool to get help they had me run some test and found that the harness switch is Daisy chained and causing the issue. Sr 7733958922; ordrng 1 W11241684 (Switch harness)

We serviced a

WHIRLPOOL WASHER

Model WFW9750WW00

Near Rochester, NY 14620

Andres V

Job Details: 06/24/2022

Replaced door hinge on door and tested it. Unit no longer leaks.

We serviced a

WHIRLPOOL WASHER

Model WTW8540BW1

Near Rochester, NY 14626

Dave L

Job Details: 06/23/2022

Bearing is worn and causing a noise quoted 459.93 for bearing w10435302 customer was not ready to repair at this time.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB07

Near Rochester, NY 14606

Dave L

Job Details: 06/23/2022

Control has failed and is sending voltage to light all the time. Quoted for light and control w11552018 8206232a 398.03 customer was not ready to proceed eat this time. ; dspstn on spec-tagged invntry: 2 8206232A BULB

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSF705HPS

Near Greece, NY 14626

Dave L

Job Details: 06/23/2022

Freezer door is not sealing because the mullion is dented in 3 inches from the cabinet top. Documented as unrepairable with tech line. SR7733953855

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Rush, NY 14543

Jeremy

Job Details: 06/23/2022

"Found lid broken around right hinge. Lid will not open or close properly, causing lid lock to not engage every time. Ordering lid and hinges.; ordrng 1 W11259006 (Lid) and 1 WP8563965 (Left hinge) and 1 WP8572974 (Right hinge)"

We serviced a

GE REFRIGERATOR

Model ZISB480DRB

Near Fairport, NY 14450

Andres V

Job Details: 06/23/2022

"Customer stated unit was not getting to proper temp. Diagnosed unit and noticed that evaporator was completely covered in frost. Unit is having a defrost issue, I checked the heating element which checked good I also checked resistence on bi metal and found that it was an open load. Unit needs new bi metal.; ordrng 1 WR50X29776 (Bi metal)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ04

Near Fairport, NY 14450

Andres V

Job Details: 06/23/2022

Customer stated he was having a hard time getting filter out. Diagnosed unit and noticed that filter housing was broken and not letting filter come out correctly.; ordrng 1 W11162042 (Filter housing)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHW00

Near Canandaigua, NY 14424

Dave F

Job Details: 06/23/2022

Icemaker is making ice but its jamming in the shoot checked the ice and it looked like it was only bridging with two ice cubes which is just fine adjusted the freezer temperature down to -2 to help with ice cubes being more solid. Customer will monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Fairport, NY 14450

Andres V

Job Details: 06/23/2022

Customer stated ice maker fell off its position. Put ice maker back where it's supposed to go and cycled it. Ice maker called for water and filled properly.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0ES1

Near Scottsville, NY 14546

Jeremy

Job Details: 06/23/2022

Found unit has F9E0 error code. Checked and found unit is not receiving 240 VAC. Advised customer to contact electrician to repair circuit.

We serviced a

WHIRLPOOL WASHER

Model MVWB865GW1

Near Canandaigua, NY 14424

Dave F

Job Details: 06/23/2022

Unit left hand side lid is broken . Needs new lid W11259006 ordered lid. ; ordrng 1 W11259006 (lid)

We serviced a

KITCHENAID WASHER

Model KAWE577BWH1

Near Rochester, NY 14618

Jeremy

Job Details: 06/23/2022

Replaced clutch for not spinning. Unit checks good.

We serviced a

MAYTAG DISHWASHER

Model MDB8949SAB1

Near Webster, NY 14580

James

Job Details: 06/23/2022

"Rinse aid is leaking past cap and cap intermittently sticks into dispenser. Quoted,205.03 for replacement. Customer opted to not repair. Warranty sc."

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW0

Near Pittsford, NY 14534

Jeremy

Job Details: 06/23/2022

Found display on user interface scrambled and unreadable. Tried running diagnostic but screen is unreadable. Checked for loose connections. Quoted customer for user interface. Customer is unhappy with repair cost and calling customer care.; rqstng P&A on 1 W11419056 (User interface)