Service History 135

Near Rochester, NY 14620
David
Job Details: 04/11/2019
REFRIGERATOR AMANA ASD2522WRS03 Unit is leaking from the freezer onto the floor due to a clogged defrost drain. Cleaned drain.
Near Hilton, NY 14468
David
Job Details: 04/11/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 The dishwasher was dripping from the door due to the lower spray arm not being connected. Reattached spray arm. Unit tested good. ; dspstn on spec-tagged invntry: 1 WPW10524469 GASKET
Near Pittsford, NY 14534
Dave
Job Details: 04/11/2019
DISHWASHER KITCHENAID KDTE254ESS2 Dishwasher not spraying well found debris inside the spray arms causing the water not to come out . Removed debris. Tested unit in diagnostics. No error codes . Ran in auto diagnostics test . Tested good .
Near Canandaigua, NY 14424
Steve
Job Details: 04/11/2019
REFRIGERATOR WHIRLPOOL WRT518SZFW00 585 478 6926 found fan blade to loose to stay on fan motor. Ordering both. ; ordrng 1 W11127829 (motor-cond) and 1 W11204896 (FAN BLADE)
Near Webster, NY 14580
Evan
Job Details: 04/11/2019
DRYER MAYTAG MEDB766FW0 Customer wants to reschedule appointment for first apt Friday 4/12. ; schdld next appmnt for 4/12 FRI 8 am
Near Webster, NY 14580
David
Job Details: 04/11/2019
REFRIGERATOR GE GFSS2HCYCSS Unit IS not defrosting. Heater tested open. Ordering heater and thermostat. ; ordrng 1 WR50X10068 (thermostat defrost) and 1 WR51X10108 (heater def asm)
Near Rochester, NY 14626
Shaiman
Job Details: 04/10/2019
DRYER ROPER RED4516FW "Replaced timer, unit still won’t start. Start winding is testing below expectation. Replacing motor. ; ordrng 1 279827 (motor!dryer)"
Near Brockport, NY 14420
Shaiman
Job Details: 04/10/2019
DRYER MAYTAG MEDB835DW4 Replaced panel. Unable to test noisy operation due to missing terminal screws. Ordering screws.; ordrng 1 279393 (screw)
Near Victor, NY 14564
Steve
Job Details: 04/10/2019
DISHWASHER KITCHENAID KDTE254ESS2 Found motor sump is leaking. Quoted customer and they denied repair. Called office and got the part covered under loyalty retention as per kb. Ordering motor sump. ; ordrng 1 W10902372 (pump&motor)
Near Pittsford, NY 14534
Dave
Job Details: 04/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Dishwasher not washing . Fills with water . Found F4E3 F7E1 error codes . Wash pump not turning on . Ordering new pump W11085683; rqstng P&A on 1 W11085683 (pump&motor), dspstn on spec-tagged invntry: 1 W10872255 VALVE"
Near Rochester, NY 14618
Dave
Job Details: 04/10/2019
WASHER WHIRLPOOL LA7899XPW3 Washer not spinning and draining clothes out . Found the lid switch is not working . Needs new switch . Ordering actuator WP359807 and switch W10820036; ordrng 1 W10820036 (switch-lid) and 1 WP359807 (actuator)
Near Rochester, NY 14624
Gary
Job Details: 04/10/2019
OVEN KITCHENAID KOSE507ESS01 "Open over thermal fuse no power to control, ordering thermal fuse.; ordrng 1 WPW10545255 (fuse-thrml)"
Near Fairport, NY 14450
Shaiman
Job Details: 04/10/2019
WASHER WHIRLPOOL WTW5000DW1 Replaced lid lock and control. Unit testing good.
Near Rochester, NY 14616
Gary
Job Details: 04/10/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Defrosted freezer evaporator, defrost circuit checking okay, ordering control.; rqstng P&A on 1 W10789393 (cntrl-elec)"
Near Victor, NY 14564
Steve
Job Details: 04/10/2019
DRYER WHIRLPOOL WGD9400SW2 Replaced gas coils for heat turning off during cycle. The customer had cleaned the vent prior to service. ; used 1 279834 (COIL KIT) from stock
Near Victor, NY 14564
Steve
Job Details: 04/10/2019
MW-HOOD COMBO KENMORE 721.808335 Replaced magnetron and diode for no heat. The microwave tested good.
Near South Bristol, NY 14424
Steve
Job Details: 04/10/2019
WASHER WHIRLPOOL WFC7500VW2 Replaced water pump for not draining. The washer tested good.
Near Canandaigua, NY 14424
Steve
Job Details: 04/10/2019
DISHWASHER KITCHENAID KDTE204DSS1 Replaced motor sump for not cleaning dishes. The dishwasher tested good
Near Rochester, NY 14610
David
Job Details: 04/10/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Left hand door liner has imperfections that the customer is unable to remove. Ordering door and ice door. Right side of RC liner also has some grey tinting but is not impacting operation of the unit. Pics attached. FC door is dented. Ordering FC door. ; ordrng 1 W10757551 (dor-fip ss) and 1 W10876598 (nameplate) and 1 W11268536 (ICE DOOR) and 1 W11301204 (DOOR)
Near Geneva, NY 14456
Steve
Job Details: 04/10/2019
DISHWASHER KITCHENAID KDTE104ESS0 Replaced motor sump for not cleaning and leaving soap at the end of the cycle. The dishwasher tested good ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Near Geneva, NY 14456
Steve
Job Details: 04/10/2019
WASHER AMANA NTW4705EW0 Found transmission is seized. Manager at aarons said it was not economical to replace. They are going to replace.
Near Penfield, NY 14526
Dave
Job Details: 04/10/2019
WASHER WHIRLPOOL WTW8200YW0 Left hinge has failed mechanically and needs new hinge . Removed old hinge and put unit back together. Customer decided that the lid was fine without the hinge . The lid closes all the way . Tested good .
Near Fairport, NY 14450
Dave
Job Details: 04/10/2019
MICROWAVE MAYTAG MMV4205DW1 Replaced door interlocks with W11244490 . Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Near Palmyra, NY 14522
Evan
Job Details: 04/10/2019
RANGE WHIRLPOOL WFG361LVQ2 Customer stated unit was not preheating up to correct temperature. Ran test bake cycle. After flame initially lit. Burner flame was going out. Suspecting that temperature sensor was failing to sense correct temp coming from Burner. Flame was continually relighting after going out. Ordering temp sensor ; ordrng 1 WPW10181986
Near Fairport, NY 14450
Dave
Job Details: 04/10/2019
RANGE MAYTAG MER8674AS0 Replaced bake element due to being broken . Tested unit . Tested good .
Near Rochester, NY 14604
Shaiman
Job Details: 04/10/2019
WASHER WHIRLPOOL WTW8500DC5 "Customer concerned with LF error code. Water valves would not function on command in the manual test mode. Replaced valves, unit testing good."
Near Webster, NY 14580
Evan
Job Details: 04/10/2019
DRYER WHIRLPOOL WED9200SQ0 Customer stated they were experiencing long dry times. Upon inspection checked thermal fuse and thermal cut off both tested closed. Tested heater. Heater tested open. Heater is cause for issue suspecting that heater has fused itself to case causing unit to still work partially. Ordering heater ; ordrng 1 WP8544771 (HEATER)
Near North Chili, NY 14514
Gary
Job Details: 04/10/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Installed rubber fan grommet to reduce fan noise while refrigerator was running.
Near Hamlin, NY 14464
Gary
Job Details: 04/10/2019
RANGE WHIRLPOOL KFGD500ESS04 "No power to the ignitor, ordering control and safety valve. Parts covered under 5 year.; ordrng 1 W10877013 (cntrl-elec) and 1 WPW10546238 (valve-gas), dspstn on spec-tagged invntry: 1 12400035 IGNITOR"
Near Rochester, NY 14615
Gary
Job Details: 04/10/2019
RANGE GE JGBP30WEV3WW Adjusted air fuel mixture so the burner was blue inf correctly.tested okay.
Near Rochester, NY 14616
Gary
Job Details: 04/10/2019
REFRIGERATOR AMANA ASD2275BRW00 "Replaced watervalve that was leaking through and freezing up the water chute into the icemaker, defrosted frozen chute. Jumped icemaker, it cycled and filled. Checks okay."
Near Rochester, NY 14626
David
Job Details: 04/10/2019
DRYER MAYTAG MGD5500FC0 Unit making a loud noise from the motor and blower ordering blower and motor with housing. . ; rqstng P&A on 1 W11123147 (motor-drve) and 1 WPW10211911 (housing) and 1 WPW10211915 (wheel)
Near Rochester, NY 14616
Gary
Job Details: 04/10/2019
RANGE WHIRLPOOL WFG320M0BS3 Replaced warped control panel and installed it per service bulletin for door warm to touch.
Near Rochester, NY 14626
Gary
Job Details: 04/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced and adjusted springs and bushings so door would not fall open.
Near Spencerport, NY 14559
Gary
Job Details: 04/10/2019
REFRIGERATOR GE PSS26SGRD SS Replaced open defrost heater causing no cool in fridge.
Near Rochester, NY 14609
David
Job Details: 04/10/2019
DRYER MAYTAG MGDB835DW4 Customer has noticed that the door no longer stays open like it used to. This is normal operation as there is no cam or door stop on this unit. Hinge has worn in and is operating as expected. Called tech line to verify. SR7724575472Door catch was binding due to the catch not being clipped in all the way. Adjusted door catch.Tested unit. Testing good. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Near Spencerport, NY 14559
David
Job Details: 04/10/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ "Unit is not cooling due to the compressor not pumping. Ordering a compressor.; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer),"
Near Webster, NY 14580
David
Job Details: 04/10/2019
MICROWAVE WHIRLPOOL WOC75EC0HS00 Replaced UI due to intermittent operation. Customer to monitor.
Near Williamson, NY 14589
David
Job Details: 04/10/2019
REFRIGERATOR WHIRLPOOL ET1PHKXPQ88 Defrost drain was plugged. Cleaned drain and removed ice from freezer. Cllctd $164.85 CC Ref # 148896708
Near Ontario, NY 14519
David
Job Details: 04/10/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXF01 Replced evaporator and dryer due to unit not cooling. U it began cooling after install.
Near Webster, NY 14580
Evan
Job Details: 04/10/2019
OVEN KITCHENAID KOCE507ESS4 Replacing convection fan due to units original fan producing noise while unit fan was runningReplaced convection fan Ran test bake cycle Unit tested good Running quietly
Near Marion, NY 14505
Evan
Job Details: 04/10/2019
WASHER MAYTAG MVWC500VW1 Replacing cam inside agitator due to unit not spinning agitator from dog agits being worn. Replacing motor coupler and motor did to unit not engaging into spin. Replaced coupler replaced motor Ran test cycle Unit tested good Now spinning and agitating properly
Near Macedon, NY 14502
Evan
Job Details: 04/10/2019
WASHER WHIRLPOOL WTW5000DW1 Replacing hoses and water valve due to threads on valve stripping causing unit to leak. Replaced valve Replaced hoses Ran diagnostic cycle Unit tested good No leaks
Near Rochester, NY 14625
Evan
Job Details: 04/10/2019
WASHER MAYTAG MVWC565FW1 "Customer stated unit was vibrating violently while in spin since repair. Ran unit in Manual test mode on high spin. Unit is functioning as it should. Inspected drive hub ,cam and leveled feet to ensure In was level. Called tech line to document issue.Unit tested good SR: 7724582749"
Near Rochester, NY 14620
David
Job Details: 04/10/2019
REFRIGERATOR WHIRLPOOL WRT111SFDW04 Found ice build up around fan. Removed ice from freezer and sealed cabinet. Customer to monitor
Near Rochester, NY 14622
David
Job Details: 04/10/2019
WASHER MAYTAG MVWX655DW1 "Replaced control due to no operation. Unit tested good.Previous notes** HISTORY FROM PRIOR JOBS ****--------------------Job/Invoice # 80344, 3/13/2019MOORE2473 RIDGE RD E , ROCHESTERNot Spinning or Wet Clothes at the End of the Cycle3/18/19 9:24: EE there 3/18 MON, 8:34 to 9:19, Customer stated unit was stopping during the cycle and would not drain. Upon arrival unit was unplugged. Plugged in unit. Unit then started to drain but then shut off. Control was not responding to commands. Inspected control Discovered that led verification light is flashing control is failing to accept incoming voltage. Unit needs control boardQuote for repair:W11116592 (control ) $250.00Labor $34.95Tax : $22.76Total: $307.71Customer has already paid service call feeIs going to contact office later today if they would like to proceed with repair."
Near Clifton Springs, NY 14432
Steve
Job Details: 04/10/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Replaced compressor for no cool. The refrigerator tested good.
Near Penfield, NY 14526
Evan
Job Details: 04/10/2019
OVEN MAYTAG MER8800FZ0 Repacking temp sensor duentonunitnflashing f3e0 error code (temp sensor shorted) Replaced sensor Unit initially preheated up to 350 then flashed error code again. After attempt to run bake cycle unit was flashing feature not available. Called tech line SR: 7724557165Tech line recommended hardwiring sensor into harness due to issues with molex connector. Hardwired sensor to harness Ran test preheat Unit preheated as it should Unit tested good
Near Lima, NY 14485
Dave
Job Details: 04/10/2019
WASHER WHIRLPOOL WTW5000DW2 F8E1 long fill no fill error code . Called techline SR 7724580152 . Different problem from prior Issues . Customer washer more cotton which may absorb more water . Customer washes on normal directed customer to try heavy duty cycle . If problem persists order water valve W11210459 and control W11116590 . Calibrated machine and ran in auto diagnostics. Tested good .
Near Rochester, NY 14604
Shaiman
Job Details: 04/09/2019
WASHER WHIRLPOOL WFW7590FW0 "Replaced user interface, unit testing good."
Near Dansville, NY 14437
Steve
Job Details: 04/09/2019
WASHER AMANA NTW4516FW2 Tested washer and only found out of balance error. Tested washer in diagnostics and the washer passed all tests. Calibrated washer. The washer tested good.
Near Pittsford, NY 14534
Shaiman
Job Details: 04/09/2019
WASHER WHIRLPOOL MVWB835DW1 Customer concerned with machine not starting cycles. F0E3 F8E3 F7E9 F9E2 upon arrival. Customer said the issues arose after washing a queen comforter and towels. Cleared codes and ran verification cycle. Unit testing good.
Near Caledonia, NY 14423
Steve
Job Details: 04/09/2019
REFRIGERATOR MAYTAG MBF1958XEB1 Replaced evaporator fan motor for getting power and not running causing no cool in fresh food section. The refrigerator tested good
Near Hamlin, NY 14464
Gary
Job Details: 04/09/2019
WASHER WHIRLPOOL WTW4855HW0 "Ran diagnostics, no error codes. Customer complaint is unit bangs all the time. Customer uses pods, re mounted loose strut and ran calibration. Unit tests okay."
Near Brockport, NY 14420
Gary
Job Details: 04/09/2019
MICROWAVE WHIRLPOOL WMH53520CS6 "Replaced mag tube that wasn't heating food, tested okay."
Near North Chili, NY 14514
Gary
Job Details: 04/09/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Replaced left had door that had a dent.
Near Rochester, NY 14615
Gary
Job Details: 04/09/2019
REFRIGERATOR GE GFSL6KEX Replaced icemaker that wasn't cycling or producing ice.
Near Rochester, NY 14612
Gary
Job Details: 04/09/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Replaced solenoid and auger motor that burned out due to ice cubes been fused together in the ice bin. Advised customer to use more ice and do not let it sit in the bin as it will fuse together over time. Tested auger and switched between crushed and cubed ice. Everything tests OK.
Near Canandaigua, NY 14424
Dave
Job Details: 04/09/2019
WASHER MAYTAG MHW5500FW1 Washer not draining well . Cleaned filter for poor draining . Tested unit in auto diagnostics and ran load of towels . Tested unit . Tested good .
Near Farmington, NY 14425
Dave
Job Details: 04/09/2019
RANGE WHIRLPOOL WFE525S0HV0 Door hinges had mechanical failure. One of the welds broke that hold the spring . Replaced door hinges. Tested unit tested good.
Near Victor, NY 14564
Dave
Job Details: 04/09/2019
DISHWASHER KITCHENAID KUDE20IXSSA Dishwasher not turning on . Found the control lock was on. Turned control lock off . Ran unit in diagnostics. No error codes . Tested good .
Near Rochester, NY 14610
Evan
Job Details: 04/09/2019
WASHER KENMORE 796.402729 Customer stated unit was not powering on when trying to start cycle. Upon inspection UI was not responding to commands. Removed top to inspect control board and check for proper incoming voltage. Checked incoming voltage at filter board. Once tech unplugged connector from filter board could hear control begin to click. Unit is receiving proper voltage (120v) reseated connector into filter board. Unit is now powering up. Ran test cycle while In home unit completed cycle as it should. Suspecting that control needed to be reset. If issue is to persist tech is recommending replacement of filter board (6201EC1006T)
Near Fairport, NY 14450
Steve
Job Details: 04/09/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 Replaced exhaust fan for loud bearing . The microwave tested good.
Near Walworth, NY 14568
Dave
Job Details: 04/09/2019
DRYER MAYTAG MGDX655DW2 Dryer not advancing in time on time dry. Needs timer . Replaced time and tested unit . Tested good .
Near Rochester, NY 14624
Gary
Job Details: 04/09/2019
OVEN JENN AIR JDS1450DP0 "Cooling fan did not have adaptor wires for newer plug providd in the box and unit is showing communications errors with the control, ordering control and second fan. ; ordrng 1 W11099813 (cntrl-elec) and 1 W11107275 (fan-blwr)"
Near Fairport, NY 14450
Steve
Job Details: 04/09/2019
WASHER MAYTAG MVWX500XW2 Found the gears on the gear case are worn and will not connect to cam. The cost of the repair will outweigh cost of new machine. ; dspstn on spec-tagged invntry: 1 W10721967 CAM
Near Rochester, NY 14612
David
Job Details: 04/09/2019
DISHWASHER KITCHENAID KDFE104DSS Found float stuck in the up position preventing the unit from starting. Adjusted and cleaned float.
Near Rochester, NY 14620
David
Job Details: 04/09/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Replaced evaporator and dryer due to poor cooling in the freezer. Unit began cooling after install.
Near Pittsford, NY 14534
David
Job Details: 04/09/2019
REFRIGERATOR MAYTAG MFI2570FEZ06 Water pad switch harness was not inserted into the UI preventing the dispenser from functioning. Plugged in the water pad harness. Unit tested good.
Near Webster, NY 14580
David
Job Details: 04/09/2019
FREEZER FRIGIDAIRE LFFU14F5HWC Replaced electronic control due to unit not cooling. Unit began cooling after installation.
Near Webster, NY 14580
David
Job Details: 04/09/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced doors that were not aligned and binding. New doors work much better.
Near Rochester, NY 14607
David
Job Details: 04/09/2019
DISHWASHER ELECTROLUX FDB1502RGC4 Replaced open wash motor. Unit tested good.; dspstn on spec-tagged invntry: 1 154844301 MOTOR PUMP
Near Rochester, NY 14613
David
Job Details: 04/09/2019
DRYER MAYTAG MEDX6STBW1 Unit is taking a long time to dry clothes. Found that the venting is restricted. Recommending that the customer replace the vent
Near Fairport, NY 14450
Steve
Job Details: 04/09/2019
REFRIGERATOR KITCHENAID KSC23C8EYB02 Temps are set at 0 and 37. Tested when arrived and the temps were good. Freezer at 0 and fresh food section at 35. Customer is going to replace thermometers.
Near Macedon, NY 14502
Dave
Job Details: 04/09/2019
REFRIGERATOR KITCHENAID KBSD606ESS01 The grill that came with the refrigerator is not the correct one and is missing a cut out of it that a tube needs to run through . Ordering new grill 2325184B; ordrng 1 2325184B (grille-frt)
Near Brockport, NY 14420
Gary
Job Details: 04/09/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM00 Replaced icemaker that wasn't cycling. Unit checks okay.
Near Rochester, NY 14610
Evan
Job Details: 04/09/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer stated they are getting water dripping from left side of door while unit is running cycle. Checked for error codes. Unit displaying error code 5-1 (door not shut during when starting cycle. Cleared code ran diagnostic cycle. Removed kick panel to monitor left side of door. Unit did not leak/drip while tech was in home. Suspecting possible utensil or pot handle was coming through bottom of rack causing spray arm to spray in one direction. Could not replicate issue while in home. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10524469 GASKET
Near Newark, NY 14513
Dave
Job Details: 04/09/2019
WASHER WHIRLPOOL WFW9151YW00 Drain pump fin was broken. Not pumping water out .ordering new pump WPW10730972 . Labor for job 74.90; ordrng 1 WPW10730972 (pump-water)
Near Webster, NY 14580
Evan
Job Details: 04/09/2019
DRYER MAYTAG MDE5500AYW Replacing rollers and idler pulley due to unit producing a squealing while in spin. Replaced rollers replaced idler pulley Ran test cycle Unit tested good
Near Ontario, NY 14519
Evan
Job Details: 04/09/2019
WASHER WHIRLPOOL WTW5000DW1 Customer stated unit was not locking when trying to start cycle. Checked for codes unit displaying error code f5e1 (lid switch fault) attempted to test lock in manual test mode unit would not latch. Replaced latch Ran diagnostic cycle Unit locked as it should Unit completed cycle as it should Unit tested good ; used 1 W11307244 (LATCH) from stock
Near Ontario, NY 14519
Evan
Job Details: 04/09/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer stated top rack was falling. Upon inspection discovered that adjuster had broken at wheel mount causing rack to fall. Replaced adjusters on both side with updated part. Reinstalled rack Unit tested good ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
Near Webster, NY 14580
Evan
Job Details: 04/09/2019
DRYER WHIRLPOOL WGD94HEAW0 Customer stated that unit was producing screeching sound while drum was spinning. Upon inspection discovered that idler pulley was sticking causing noise. Was able to clean idler pulley shaft. Pulley itself is in good shape still. Cleaned other rollers also. Ran test cycle Unit tested good
Near Livonia, NY 14487
Steve
Job Details: 04/09/2019
WASHER MAYTAG MHW5100DW0 "Found the air trap was full if a muddy substance. Removed trap and cleaned. Removed substance from outer tub. Reset machine and used affresh to clean the rest out if outer tub. ; dspstn on spec-tagged invntry: 1 W11044559 HOSE , used 1 W10135699 (AFFRESH) from stock"
Near Webster, NY 14580
Shaiman
Job Details: 04/09/2019
WASHER WHIRLPOOL WTW7300DW0 "F7E5 F5E2 F0E5 F2E1 upon arrival. Cleared codes and ran test mode. Failed test verification because of lid lock failure. Lid lock should be replaced. Spoke with employee who was more familiar with the unit stated the machine would also not drain. Bypassed the lid lock issue to further diagnose. Once the drain cycle was reached, the drain pump showed no signs of functionality. Drain pump must be replaced. Customer declined further repair due to part/parts not being available locally."
Near Mount Morris, NY 14510
Steve
Job Details: 04/09/2019
OVEN WHIRLPOOL WFG530S0ES0 Sr#7724572597 replaced gas valve with same result. CAlled tech line. Found dsi board not holding power. Ordering dsi and main control; ordrng 1 W11122561 (cntrl-elec) and 1 WPW10511278 (module-spk)
Near Canandaigua, NY 14424
Dave
Job Details: 04/09/2019
OVEN JENN AIR JJW9827DDP Bottom oven not closing all the way . The hinges are weak . Ordering new hinges for both sides WP74010284 . 10%. Military discount labor 134.95 . After discount 121.46; ordrng 2 WP74010284 (hinge- doo)s
Near Rochester, NY 14612
David
Job Details: 04/08/2019
WASHER MAYTAG MVWB835DW4 Drawer was missing it's cup. Replaced drawer and left housing with customer.
Near Rochester, NY 14624
David
Job Details: 04/08/2019
DISHWASHER GE GHDA485N10ES "Installed actuator bug the spring was missing. Ordering spring; ordrng 1 WR02X10585 (spring,door)"
Near Rochester, NY 14623
David
Job Details: 04/08/2019
DISHWASHER KENMORE 665.13423K701 Customer complaining about a foul odor coming from the unit. Drain hose is not looped and has a heavy extender installed on it. Recommending replacing with longer 6' hose with a drain loop. Also recommending customer use rinse agent to improve cleaning. ; ordrng 1 8269144A (drain hose)
Near Webster, NY 14580
David
Job Details: 04/08/2019
OVEN WHIRLPOOL WEG745H0FS0 Broil ignitor was ordered by mistake. Ordering bake ignitor. ; ordrng 1 WPW10324262 (igntr-oven)
Near Rochester, NY 14624
Shaiman
Job Details: 04/06/2019
DISHWASHER MAYTAG MDB8959SFZ4 "Replaced wire harness, unit testing good."
Near Rochester, NY 14626
Shaiman
Job Details: 04/06/2019
WASHER MAYTAG MVWC565FW No error codes. Tested spin and agitation in manual diagnostics and could not recreate issue.
Near Rochester, NY 14625
Evan
Job Details: 04/06/2019
OVEN KITCHENAID KOSE507EBL0 Customer stated they ran self clean and oven would not turn on or unlock door. Suspecting while in self clean thermal fuse had blown. Inspected fuse. Fuse tested open Replaced fuse Unit tested good
Near Webster, NY 14580
Evan
Job Details: 04/06/2019
DISHWASHER KITCHENAID KDTE104ESS0 Customer stated that door gasket was coming out of groove causing unit to leak. Stated that gasket had been previously replaced by another company. Upon inspection discovered that gasket was not properly installed. Gasket was not evenly installed between 2 doors. Removed gasket and reinstalled correctly. Ran diagnostic cycle to check for error codes. Unit was not displaying any codes. Unit finished cycle as it should no leaks Unit tested good ; dspstn on spec-tagged invntry: 1 W10295405 STRIKE
Near Rochester, NY 14625
Evan
Job Details: 04/06/2019
WASHER MAYTAG MVWC565FW1 Replacing gear case due to units original gear case causing loud noise during spin and unit vibrating more than normal even with no load inside basket. Replaced gear case Ran calibration cycle Ran test cycle Unit tested good
Near Pittsford, NY 14534
Dave
Job Details: 04/06/2019
DRYER MAYTAG MDE5500AYW Dryer squeaking. Found the tension pulley was seizing up . Cleaned metal where pulley goes and replaced pulley . Tested unit . Tested good .
Near Rochester, NY 14609
Dave
Job Details: 04/06/2019
REFRIGERATOR WHIRLPOOL WRB322DMBB00 Refrigerator leaking in the back . The hose that goes from the water line to the refrigerator water valve has a hole in it . It was installed by the installation guys . Customer to call were refrigerator was purchased.
Near Webster, NY 14580
Dave
Job Details: 04/06/2019
REFRIGERATOR MAYTAG MRT118FFFZ01 Replaced fresh food door for not being finger print less and not the right material. New door is good . Tested door and it seals good .
Near Hilton, NY 14468
Gary
Job Details: 04/06/2019
MICROWAVE KITCHENAID KMHS120ESS6 "Replaced shorted mag tube, cap and diode causing no heat, tested okay.; dspstn on spec-tagged invntry: 1 W10850446 CAPACTR-MG"
Near Hilton, NY 14468
David
Job Details: 04/06/2019
RANGE WHIRLPOOL MGT8775XS01 Replaced gas manifold.