We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS00
Near Irondequoit, New York 14617
Andres V
Job Details: 02/02/2023
"Customer stated unit is nothing turning on. I diagnosed unit found the thermal fuse to be bad. I used a jumper to jump fuse, when I did unit turned on. Ordering thermal fuse.; ordrng 1 WPW10545255 (Thermal fuse)"
We serviced a
JENN AIR RANGE
Model JGS9900CDS02
Near Webster, New York 14580
Andres V
Job Details: 02/02/2023
"Replaced the ignitor on the back right burner. Tested it, unit now lights."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Irondequoit, New York 14617
Andres V
Job Details: 02/02/2023
Customer stated that unit would not turn on. I diagnosed unit found door switch to be broken. Unit needs new switch.; ordrng 1 WPW10569603 (Door switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, New York 14612
Andres V
Job Details: 02/02/2023
Customer stated unit was not cooling in fresh food section. I diagnosed unit and found that evap fan was not coming on. When I took off back panel I could hear fan trying to spin but would not. I turned fan blade and fan started working but very slowly. Had new evap fan motor with me I replaced it. Fan turned on and is working properly. ; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Spencerport, New York 14559
Dave L
Job Details: 02/02/2023
Customer is experiencing loads becoming off balance. Checked suspension and tub. Ran diagnostic cycle to verify operation. Found right front foot sitting on a foam floor pad. This was causing the machine to move excessively furring spin. Moved pad from under machine and leveled unit. Retested in diagnostics. Spin seemed to improve. Ran load size calibration and went over use and care.
We serviced a
WHIRLPOOL WASHER
Model WFW9050XW00
Near Hilton, New York 14468
Andres V
Job Details: 02/02/2023
"Installed new drain pump on unit. Ran a diagnostic cycle, unit is working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Canandaigua, New York 14424
Jeremy
Job Details: 02/02/2023
Unit is still behaving erratically. Found unit is plugged into a non grounded outlet. Advised customer to replace cord and ensure circuit is grounded when unit is plugged back in.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NVEXVS01
Near Spencerport, New York 14559
Dave L
Job Details: 02/02/2023
The refrigerator is popping the GFI intermittently on start up. Found that LRA is 14 amps and the unit is on a shared 15 amp circuit. This is likely causing the issue. Had no problems when plugged into another circuit.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rochester, New York 14615
James
Job Details: 02/02/2023
Unit will not start cycle. Flashing f2e1 and will not run diagnostics. Reset power and was able to start normal cycle. Ordering control and encoder. ; ordrng 1 W11481116 (Encoder) and 1 W11513246 (Control)
We serviced a
GE WASHER
Model GTW220ACKWW
Near Rochester, New York 14609
James
Job Details: 02/02/2023
Customer needs to reschedule. ; ordrng 1 WH23X28418 (Drain pump)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB1
Near Rochester, New York 14612
Dave L
Job Details: 02/02/2023
Found unit with significant suds build up causing water to pool under door. Cleared suds for customer.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Ontario, New York 14519
James
Job Details: 02/02/2023
Rh spring disconnected from door. Reconnected spring and tested door.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW3
Near Victor, New York 14564
Josh Henchen
Job Details: 02/02/2023
"Customer stated dishwasher has alot of water on door panel. Checked and found no error codes. Ran diagnostic cycle, all functions as expected. Mentioned the plastic tub verse stainless and the benefits of rinse aid. Dishwasher checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342F1AB02
Near Rochester, New York 14612
Dave L
Job Details: 02/02/2023
Found ice maker with no power. Power cycled unit. Ice maker harvested and filled normally. Customer had already thawed the freezer. Suspecting the fill tube was frozen causing the issue. Customer to monitor.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Webster, New York 14580
James
Job Details: 02/02/2023
Fill tube keeps freezing. 119v at 15k ohms in heater. Replaced heater and tested. One year warranty on repair.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Canandaigua, New York 14424
Jeremy
Job Details: 02/02/2023
"Replaced control, gearcase, basket and cam. Unit checks good. If problem returns, replace suspension.; dspstn on spec-tagged invntry: 1 W11611306 CNTRL- ELEC"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS1
Near Canandaigua, New York 14424
Jeremy
Job Details: 02/02/2023
"Found water dripping from inlet fitting into drip tray causing float switch alarm. Installed rubber washer into fitting, fitting no longer dripping. Unit checks good.; dspstn on spec-tagged invntry: 1 W11483553 GASKET"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, New York 14612
Dave L
Job Details: 02/02/2023
"SR7735642577 found full frost pattern on arrival. Re diagnosed unit. Customer says that the refrigerator has been keeping temp since last visit but intermittently thaws food in freezer slightly. Found that when the moles connector is moved in the machine compartment. That fan will flutter or shut off completely. Documented with techline as non repairable ; dspstn on spec-tagged invntry: 1 W10898074 SEALANT 1 W11504416 COUPLER BR 8.5X6 , 1 W11504431 COUPLER BR 7.5X5 , 1 W11504445 COUPLER BR 5X4 , and 2 W11506620 COUPLER AL 8X8"
We serviced a
KITCHENAID VENTHOODS
Model KXD4630YSS7
Near Pittsford, New York 14534
Josh Henchen
Job Details: 02/02/2023
Assisted 58 with venthood repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Penfield, New York 14526
James
Job Details: 02/02/2023
Leds not turning on. Lr ceiling led dead. Replaced ledsnd all of them turned on. ; dspstn on spec-tagged invntry: 1 W11601310 MODULE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Rochester, New York 14626
Dave L
Job Details: 02/02/2023
Found full tube extender was not properly installed into ice maker fill cup causing water to accumulate in the ice bin. Properly installed fill tube extension and greased crispers and deli pan slider.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Fairport, New York 14450
James
Job Details: 02/02/2023
Fill valve electric error. Pro sense cycle not functioning. Replaced ui and control. Tested and found no problems. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Pittsford, New York 14534
James
Job Details: 02/02/2023
Installed anchor in ff ceiling and secured control panel.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Farmington, New York 14425
Jeremy
Job Details: 02/02/2023
"Water Filter restricted causing small ice cubes and no water dispensing. Removed filter and water flows good. Customer had new filter on hand, installed new filter and water flow is good. Last filter only lasted 1 month before clogging. Customer has something in the water that is clogging filters in short time."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Pittsford, New York 14534
Jeremy
Job Details: 02/02/2023
"Unit is making ice and food is freezing in pantry drawer. Found freezer door was being obstructed and not closing properly. Adjusted unit so door closes. Reset control, customer to monitor."
We serviced a
KENMORE WASHER
Model n/a
Near Pittsford, New York 14534
James
Job Details: 02/02/2023
Model tag missing. Lid switch broken. Need switch. Paid in full. ; ordrng 1 3949247V (Switch) and 1 Sh15
We serviced a
KITCHENAID VENTHOODS
Model KXD4630YSS7
Near Pittsford, New York 14534
Jeremy
Job Details: 02/02/2023
"2 people required due to nature of installation and needing to partially uninstall. Found motor that was previously installed had screw going through wire in switch housing causing a short (see photo). Replaced motor assembly, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Hamlin, New York 14464
Dave L
Job Details: 02/02/2023
Unit is loud during spin due to a weak gear case ordering gear case; ordrng 1 W11454741 (Gear case)
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Rochester, New York 14622
Andres V
Job Details: 01/30/2023
Customer stated unit would not finish cycle. I diagnosed unit found error codes for basket speed fault and shifter fault. I looked underneath unit found the capacitor on the ground crushed. I ohmed it out which tested open. Unit needs new capacitor. ; ordrng 1 W11158830 (Capacitor)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Irondequoit, New York 14617
Andres V
Job Details: 01/30/2023
I sent pre automated call to let customer know I was on my way. The address we have is to this apartment complexes lesson office. I ran doorbell but no one answered I called the number but could not leave voicemail. Waited 15 min no one showed up.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Rochester, New York 14612
Andres V
Job Details: 01/30/2023
Customer stated unit did not finish cycle. I diagnosed unit found error code for unbalanced load. I unplugged machine and cleared error code. I then started a normal cycle and watched it fill. I informed customer of what to do if load is unbalanced again.
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Pittsford, New York 14534
Josh Henchen
Job Details: 01/30/2023
"Customer stated unit stopped making ice, customer stated he shut off ice maker and turned back on. Checked and found no errors. All functions in diagnostic working properly. Adjusted feet to help with door closing. Refrigerator checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Fairport, New York 14450
Josh Henchen
Job Details: 01/30/2023
"Customer stated dishes are not getting cleaned. Checked and found F4E3,F6E4,F2E1. Ran diagnostic cycle, Sump and pump not working properly. Replaced Sump and pump and diagnostic cycle, all functions as expected. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
WHIRLPOOL WASHER
Model WFW6605MW0
Near Fairport, New York 14450
Josh Henchen
Job Details: 01/30/2023
"Customer stated washer finishing too soon. Checked and found F8E1. Ran diagnostic cycle all functions as expected. Ran Drain and spin cycle, all functions as expected. Explained the time display is an estimate, customer will monitor. Washer checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Pittsford, New York 14534
Jeremy
Job Details: 01/30/2023
"No ice production. Fill tube frozen. Fill tube tested out of resistance range and wires crimped below hinge. Ordering freezer door and water fitting.; rqstng P&A on 1 LW11037733 (Freezer door DIRECT SHIP TO CUSTOMER) and 1 WP4373559 (5/16 x 1/4 Fitting), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY , states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fairport, New York 14450
Jeremy
Job Details: 01/30/2023
"Motor does not run just makes buzzing sound. Found faulty capacitor. Replaced capacitor, unit tested good.; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Ontario, New York 14519
Andres V
Job Details: 01/30/2023
Replaced the water valve then tested unit. I was able to get water out of dispenser but coming out slowly. I suggested customer call a plumber and ask why pressure is so low. Unit is dispensing water though.
We serviced a
JENN AIR RANGE
Model JGS9900CDS02
Near Webster, New York 14580
Andres V
Job Details: 01/30/2023
"Customer stated that bake cycle would not heat up and also the back right burner would not come on. I diagnosed oven found that it is getting 120v but not heating up. I replaced the ignitor then tested it. Unit now bakes properly. I also found that the back right burner igniter is getting voltage but not lighting. Ordering new ignitor. ; ordrng 1 WP74009336 (Ignitor), used 1 12400035 (Ignitor kit) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Irondequoit, New York 14609
Josh Henchen
Job Details: 01/30/2023
"Customer stated cold water never filled in washer. Checked and found no errors. Ran diagnostic cycle, all functions as expected. Ran Regular wash with clothing, water filled and advanced cycle. Washer checks good."
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ2
Near Rochester, New York 14622
James
Job Details: 01/30/2023
Light and fan not turning on. Disconnected lh ui and plugged in now unit functions properly. Customer is to monitor. If problem persists replace W11220414
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Rochester, New York 14620
James
Job Details: 01/30/2023
Unit shakes excessively due to shipping bolts not removed. Removed bolts and ran spin. Unit functions properly. Excessive shaking caused scrapes on lh side.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Penfield, New York 14526
James
Job Details: 01/30/2023
Unit not dispensing water and food freezing. Changed temp to recommended and defrosted water reservoir. Customer is to monitor. If problem persists pre order damper control.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Pittsford, New York 14534
James
Job Details: 01/30/2023
Pipes rattle after repair. Copper coil contacting freezer when water is run. Secured water line with foam and tested. Unit functions properly.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Rush, New York 14543
Jeremy
Job Details: 01/30/2023
"Fresh food temp 26 and freezer 5. Evaporator has about half frost pattern. Unit appears to have low charge. Restricted air channel in air tower to produce colder air from freezer and satisfy fresh food thermistor quicker. Customer to monitor, if problem persists possible sealed system problem."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Scottsville, New York 14546
Jeremy
Job Details: 01/30/2023
"Replaced control per techline instructions, user interface still unresponsive. Ordering UI, harness, seal and console.; ordrng 1 W11460962 (User Interface) and 1 W11627526 (Harness) and 1 W11412696 (Console seal) and 1 W11460908 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Pittsford, New York 14534
James
Job Details: 01/30/2023
Front panel screw is stripped out. Need an anchor installed in ff ceiling. ; ordrng 1 Anchor
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH0
Near Canandaigua, New York 14424
Jeremy
Job Details: 01/30/2023
Replaced warped door seal. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Canandaigua, New York 14424
Jeremy
Job Details: 01/30/2023
Customer needs to reschedule. ; schdld next appmnt for 2/3 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ04
Near Rochester, New York 14623
James
Job Details: 01/30/2023
Unit not flowing water. Closed and opened piercing valve in basement and unit functions properly. Found ice on bottom of freezer. Inspected drain tube and found it was clear. Customer is to monitor.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ
Near Hilton, New York 14468
Andres V
Job Details: 01/30/2023
Customer stated that unit worked for a few loads but then stopped draining. I diagnosed unit found that the pump was not getting any voltage. I then checked power at the ACU and it was not sending out any voltage. Unit needs new ACU ; ordrng 1 W11410063 (Acu)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKW0
Near Hamlin, New York 14464
Andres V
Job Details: 01/30/2023
Customer complained that soap dispenser did not open up. I put unit into a diagnostic mode and ran a test cycle. Dispenser opened up and working correctly. Customer might of had a tall plate or pan and did not realize it was blocking the dispenser.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Rochester, New York 14607
Josh Henchen
Job Details: 01/30/2023
"Customer stated dishwasher not working. Checked and found F6E2,F4E3,F3E3. Ran diagnostic cycle motor is not working. Dishwasher needs new Sump and motor W11025157. Cost of repair outweighs purchase of new unit."
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAS3
Near Rochester, New York 14611
Josh Henchen
Job Details: 01/30/2023
Customer stated no display on UI. Checked and found UI unresponsive. Range needs new control WPW10556708.; ordrng 1 WPW10556708 (Control)
We serviced a
WHIRLPOOL WASHER
Model WFW9050XW00
Near Hilton, New York 14468
Andres V
Job Details: 01/30/2023
"Customer stated unit would not finish cycle. I diagnosed unit found error code for long drain stored. I cleaned out the filter did find some debris in it, when unit was draining it was very loud to the point it was shaking the whole unit. Ordering new drain pump ; ordrng 1 WPW10730972 (Pump)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Ontario, New York 14519
James
Job Details: 01/30/2023
Unit leaking from wash motor. Unit has outdated heating element. Need parts. ; ordrng 1 W11414076 (Motor)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Hilton, New York 14468
Dave L
Job Details: 01/26/2023
The customer is concerned with items getting torn during wash. Checked tub and agitator for damage. Ran auto test and load size calibration. Started a normal cycle to visually inspect water level. Recommending that the customer use deep water wash for smaller items to minimize the chance of damage ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hilton, New York 14468
Dave L
Job Details: 01/26/2023
Sr7735588679 the freezer door did not match existing doors or the fresh food door that was ordered. Documented with techline. Parts research through distributor required.; O-emld tckt
We serviced a
WHIRLPOOL OVEN
Model WFG525S0HS1
Near Parma, New York 14468
Dave L
Job Details: 01/26/2023
Replaced damaged active hinge. Tested ok. ; dspstn on spec-tagged invntry: 1 WPW10299224 HINGE-ACTIVE
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Canandaigua, New York 14424
Dave F
Job Details: 01/26/2023
Helped 59 remove unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Canandaigua, New York 14424
Dave F
Job Details: 01/26/2023
Water reservoir was frozen . Replaced parts .ice maker and dispenser now work . Checked temp in freshfood was a bit colder may have caused that . Adjusted temp to setting two . Unit tested good . If problem persists order 212643 permagum and follow pointer W11451777A; dspstn on spec-tagged invntry: 1 W10801011 RESERVOIR
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Canandaigua, New York 14424
Jeremy
Job Details: 01/26/2023
Removed dryer and replaced left side panel for being dented. Restacked dryer.
We serviced a
WHIRLPOOL COOKTOP
Model KSGG700EBS2
Near Pittsford, New York 14534
Jeremy
Job Details: 01/26/2023
Replaced spark module and orifice holder for ignitor not sparking. Unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Pittsford, New York 14534
Jeremy
Job Details: 01/26/2023
Dishes not getting clean on bottom rack and leaking from left side of door. Found debris in lower spray arm and weak wash motor causing water to spray in unintended directions. Ordering sump/motor and spray arm.; ordrng 1 W11085683 (Sump and Motor) and 1 W11101428 (Wash Arm)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Rochester, New York 14610
Jeremy
Job Details: 01/26/2023
Customer unable to remove water filter. I removed and replaced water filter. Unit checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Pittsford, New York 14534
Dave F
Job Details: 01/26/2023
Washer was shaking. Adjusted the legs and leveled unit . Calibrated unit and ran auto diagnostics. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, New York 14625
Dave F
Job Details: 01/26/2023
Replaced tub gasket and tested unit in diagnostics unit tested good ; dspstn on spec-tagged invntry: 1 W11483553 GASKET
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Penfield, New York 14526
Jeremy
Job Details: 01/26/2023
Unit is under extended warranty. Customer to call for dispatch.
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Fairport, New York 14450
Jeremy
Job Details: 01/26/2023
Replaced tub leaning forward and water to drip over back side during heavier loads. Customer to monitor.
We serviced a
KITCHENAID MICROWAVE
Model KMBP107ESS01
Near Pittsford, New York 14534
Jeremy
Job Details: 01/26/2023
"Replaced inner door, sliding arm and primary interlock, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Webster, New York 14580
James
Job Details: 01/26/2023
Replaced control and harness. Found pressure hose was kinked at conduit at rear of unit. Calibrated and tested.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Webster, New York 14580
James
Job Details: 01/26/2023
Replaced control and harness. Customer is to monitor temperature.
We serviced a
KENMORE DRYER
Model 110.64983200
Near Webster, New York 14580
James
Job Details: 01/26/2023
Motor will only run when start button is pressed. Need motor. Customer opt not to repair. Maytag fridge not making ice. Diagnosed fill tube frozen. Customer going to fix. 30 day warranty on service fee.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Ontario, New York 14519
James
Job Details: 01/26/2023
Dropped off part.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEW5
Near Brighton, New York 14620
James
Job Details: 01/26/2023
"Display turns on and off. Freezer light out. Lh door switch broken. Replaced control and freezer bulb. Tested unit successfully. Need switch. Paid in full. ; ordrng 1 W11396033 (Switch), used 1 8009, and 1 Sh15 from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEB1
Near Pittsford, New York 14534
James
Job Details: 01/26/2023
Icemaker cycles but not rotating auger. Icemaker stripped. Need icemaker. ; ordrng 1 D7824706Q (Icemaker) and 1 Sh15
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Brockport, New York 14420
Dave L
Job Details: 01/26/2023
Retested all unit functions in diagnostics. No saved errors. Checked control and motor wiring and connections. Spoke the the RTM. If problem persists the unit will have to be diagnosed in home with correct installation.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ05
Near Rochester, New York 14621
Dave L
Job Details: 01/26/2023
"Replaced evaporator and compressor due to poor cooling. Unit began cooling after repair. Customer to monitor. ; dspstn on spec-tagged invntry: 1 W11407409 EVAPORATOR 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Rochester, New York 14606
Dave L
Job Details: 01/26/2023
Found unit leaking from the ice side of the dual valve when filling the ice maker. Ordering valve; ordrng 1 W11482383 (Valve)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rochester, New York 14616
Dave L
Job Details: 01/26/2023
The customer has the dryer connector to 30+ feet of venting that is restricted. Failed airflow test. Recommending finding a shorter path for the dryer vent. Customer will need to address this issue before the dryer can be put back into use ; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Webster, New York 14580
Andres V
Job Details: 01/26/2023
Helped James with taking unit out of closet.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rochester, New York 14610
Andres V
Job Details: 01/26/2023
Replaced the ACU and the UI. I started a normal cycle and watched unit for about 15min. Unit was running properly with no issues. ; dspstn on spec-tagged invntry: 1 W11460962 PANEL- UI and 1 W11462458 CNTRL- ELEC
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, New York 14619
Andres V
Job Details: 01/26/2023
Customer stated unit was not agitating and cleaning clothes properly. I diagnosed unit found agitator had fallen out of place. I replaced old style agitator with new style to prevent it from falling out of place again. Tested unit now working properly. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Rochester, New York 14624
Andres V
Job Details: 01/26/2023
Replaced bottom spray arm. Tested it with clear door. Unit no longer leaks.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Pittsford, New York 14534
Andres V
Job Details: 01/26/2023
Customer stated unit was shaking and walking itself out and also they are hearing a noise like a loose bolt. I diagnosed unit and found that the noise is the rotor seems to be loose when agitating. I tried to tightened it but was still the same. Ordering rotor and suspension rods. ; ordrng 1 W11400156 (Suspension rods) and 1 W11260238 (Rotor) and 1 W10752189 (Screw)
We serviced a
MAYTAG WASHER
Model MFW9800TQ0
Near Rochester, New York 14620
Andres V
Job Details: 01/26/2023
Customer stated their was water left in the fabric softener dispenser. Dispenser was clogged I cleaned it out. Dispenser is clean and let's water flow through now.
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Rochester, New York 14620
Andres V
Job Details: 01/26/2023
Customer stated that unit was not heating. When I tested unit it the heater turned on and is heating correctly. I took of back panel and did notice that their was a short at the connections for the drum light. Unit needs new harness and drum light box.; ordrng 1 W10640709 (Harness) and 1 3977373 (Bracket)
We serviced a
MAYTAG DRYER
Model MGD6630HW0
Near Irondequoit, New York 14617
James
Job Details: 01/26/2023
"Unit was giving f3e3 errors, but now it won't display time on display. Thermistor tested good. Replaced control and acu. Unit functions properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Rochester, New York 14612
James
Job Details: 01/26/2023
"Teeth of dispenser coupler sheared off and coupler of bin sheared off. Need motor parts and ice bin. Left icemaker. ; ordrng 1 W11202789 (Motor) and 1 WP2220458 (Coupler) and 1 W11347840 (Bin) and 1 WPW10258544 (Shaft), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Webster, New York 14580
James
Job Details: 01/23/2023
F8e1. F3E1. Unit stuck on wash cycle. Pressure hose blocked. Unit runs with hose disconnected. Need control and pressure hose. ; ordrng 1 W11481725 (Cntrl) and 1 W11028053 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Webster, New York 14580
James
Job Details: 01/23/2023
Unit under cooling in freezer. Suction line frosting to compressor. Unit not defrosting. Defrost thermostat open and wire is pulling out of molex connection. Defrosted evap. Need harness and control. ; ordrng 1 W11161901 (Harness) and 1 WPW10352689 (Cntrl)
We serviced a
MAYTAG WASHER
Model n/a
Near Marion, New York 14505
James
Job Details: 01/23/2023
Unit still turning off. ; rqstng P&A on 1 WPW10276397 (Drain pump)
We serviced a
KENMORE WASHER
Model 40318900
Near Webster, New York 14580
James
Job Details: 01/23/2023
Ui dead. 120v to filter board. Disconnected filter board and unit began functioning after plugged in. Customer is to monitor. If problem persists replace 6201EC1006L.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Webster, New York 14580
James
Job Details: 01/23/2023
Replaced stator and rotor. Tested rinse and spin. Customer is to monitor. ; O-emld tckt
We serviced a
FRIGIDAIRE COIN-OP WASHER
Model FCCW3000FS3
Near Rochester, New York 14607
James
Job Details: 01/23/2023
Unit broken off suspension and drain pump cracked. Removed start button and panel from unit and repaired middle unit. Unit functions properly.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Rochester, New York 14606
James
Job Details: 01/23/2023
Unit unlevel due to front foot coming off. Installed foot and leveled. Calibrated and ran spin cycle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Hilton, New York 14468
Dave L
Job Details: 01/23/2023
Replaced noisy fan motor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, New York 14626
Dave L
Job Details: 01/23/2023
Replaced defrost thermistor due to testing as open In diagnostics. sr7734853976; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDKO3ITBT1
Near Rochester, New York 14626
Dave L
Job Details: 01/23/2023
Replaced left side rack support.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Rochester, New York 14612
Dave L
Job Details: 01/23/2023
Replaced temperature sensor due to f3-e2 error. Cleared errors and tested in diagnostics . Customer to monitor.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ01
Near Rochester, New York 14622
Dave L
Job Details: 01/23/2023
Unit is cooling poorly due to a low side leak at the evaporator. Customer was undecided and will let us know if they want Tom proceed with the repair; rqstng P&A on 1 W10836706 (Evaporator) and 1 W11504445 and 1 W11504436 (6/8.1) and 1 WPW10143759 (Drier) and 2 W11506620 (8mm alum)s and 1 Sh (Sh)