Service History 134 - Appliance Tec

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near Pittsford, NY 14534

Dave F

Job Details: 04/01/2022

Filter for drain pump was clogged . Cleaned drain filter and tested unit in diagnostics. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM09

Near Pittsford, NY 14534

Dave F

Job Details: 04/01/2022

Unit making noise while running it is the refrigerant moving In the cap tube to evap . Unit has suppressor putty on cap tube but seemed to be a little to high adjusted the putty and tested unit still is doing it . Called techline SR 7733324003 . Sent video to techline could hear noise . They are going to send info tp engineering and let us know what next steps are . ; O-emld tckt

We serviced a

WHIRLPOOL RANGE

Model MER8800FZ2

Near Irondequoit, NY 14617

James

Job Details: 04/01/2022

Complaint of temp fluctuating when set to 350. Diagnostics showed actual temp within 5 degrees. Called techline. Sr7733321872. they said to take average after element cycles 6 times and not to use mechanical thermometers. 341+404\2=372.5 avg temp. Customers thermostat reads 350. Calibrated to 10 degrees. Cant verify problem with oven.

We serviced a

WHIRLPOOL WASHER

Model WTW2000HW0

Near Rochester, NY 14608

Steve

Job Details: 04/01/2022

Replaced water valve for stripped threads and leaking.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS00

Near Rochester, NY 14618

Steve

Job Details: 04/01/2022

"Replaced self closing pin, bushing and washer for not self closing. Replaced hinge for broken hinge causing door to sit to low and mullion not working."

We serviced a

FRIGIDAIRE OVEN

Model FGF366DCD

Near Rochester, NY 14615

James

Job Details: 04/01/2022

Unit sets off c0 alarm. Tested unit and bake valve is sticking and allowing gas to flow when powering off. Need safety valve 316404900. Customer opted out of repair.

We serviced a

KITCHENAID RANGE

Model KSDB900ESS0

Near Victor, NY 14564

Dave F

Job Details: 04/01/2022

F9E0 miswired error Tested power coming to unit has 240 and 120 to neutral power is good now . Techsheet says to replace the controls and panels . Ordering parts ; ordrng 1 W10913685 (panl-cntrl) and 1 W10909684 (display) and 1 W11099784 (cntrl-elec)

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Lima, NY 14485

Dave F

Job Details: 04/01/2022

Replaced console due to new one that was damaged. Tested unit . Tested good

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rochester, NY 14608

Steve

Job Details: 04/01/2022

Tested in diagnostics and the washer is working as expected. Found long fill error but water and drain system are working as expected. T he washer tests good

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Rochester, NY 14611

Steve

Job Details: 04/01/2022

Found the water was turned off to the dishwasher causing no wash. Turned water on and the dishwasher tests good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Rochester, NY 14624

Steve

Job Details: 04/01/2022

No service needed

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Rochester, NY 14606

Andres V

Job Details: 04/01/2022

Replaced tub in unit. Tested it on a quick cycle watched the whole cycle with customer and unit worked properly without any banging or moving around.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Rochester, NY 14607

Andres V

Job Details: 04/01/2022

Replaced lower door on unit. Made sure it closed and sealed correctly.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Liverpool, NY 13090

Chuck G

Job Details: 04/01/2022

Customer stated that unit is making a grinding noise. Ran a diagnostic test cycle in which error code F7E1 - tachometer missing or wrong signal was displayed. I discovered that the belt was rubbing on the belt guard because of a missing screw on one one side of the guard causing the belt to fall off. Replacing belt W11239857. ; used 1 W11239857 (Belt) from stock

We serviced a

MAYTAG WASHER

Model MVWB855DC

Near Cicero, NY 13039

Chuck G

Job Details: 04/01/2022

Replaced gearcase. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model KDFM404KBS

Near Syracuse, NY 13209

Chuck G

Job Details: 04/01/2022

"Customer stated that unit was leaking. Unit has the heater that is in SP S17304, replaced heater. Unit tested good. Left old heater with customer ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

ADMIRAL WASHER

Model WTW5000DW

Near Syracuse, NY 13209

Chuck G

Job Details: 04/01/2022

Customer stated that unit would not advance after filling. No codes. I checked the pressure sensor hose and made sure it was clear of debris. Ran two diagnostic test cycles in which the unit operated normally. Actuator was replaced by another service provider last year. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model MVWC300VW1

Near Weedsport, NY 13166

Chuck G

Job Details: 04/01/2022

Replaced agitator cam. Unit tested good

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Auburn, NY 13021

Chuck G

Job Details: 04/01/2022

"Customer states that unit is making a grinding noise . No codes. Gearcase is leaking oil and grinding. Ordering gearcase, cam and belt ; ordrng 1 W11454372 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam)"

We serviced a

AMANA WASHER

Model NTW4516FW

Near Seneca Falls, NY 13148

Chuck G

Job Details: 04/01/2022

"Customer stated that unit is not spinning out. F8E1-long fill. Hot water side of valve is clogged with debris, ordering inlet valve. The gearcase is making a grinding sound, ordering gearcase, belt and cam. ; ordrng 1 W11210463 (Inlet valve) and 1 W11454741 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam)"

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV175QFA

Near Rochester, NY 14626

Dave L

Job Details: 03/31/2022

Found door pin wear causing the monitor switch to open the line fuse. Quoted for door. The customer is going to replace

We serviced a

KENMORE DRYER

Model 11062212100

Near Webster, NY 14580

Andres V

Job Details: 03/31/2022

"Installed new motor on unit, tested unit but was not heating. Checked the high limit thermostat realized it had gone bad. Had new fuse in my van, replaced it and tested it. Unit now working properly.; used 1 279816 (Fuse) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14625

James

Job Details: 03/31/2022

Replaced parts and calibrated. Ran Diagnostics cycle successfully. ; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W10721967 CAM

We serviced a

MAYTAG REFRIGERATOR

Model MZF34X18FW04

Near Fairport, NY 14450

Dave F

Job Details: 03/31/2022

Unit is now cooling when arrived . Customer said that it turned off and then on and started cooling again . Checked unit over and everything is working as expected now . Customer will monitor and if problem persists order W11496870 control .

We serviced a

WHIRLPOOL RANGE

Model WFE510S0HS1

Near Rochester, NY 14607

Dave L

Job Details: 03/31/2022

Found heat damaged harness at the block. Ordering harness. ; ordrng 1 W11501975 (Harness)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Spencerport, NY 14559

Dave L

Job Details: 03/31/2022

Unit is loud during fill and spin. Found that the customer is heating water hammer during fill. This is a plumbing issue unrelated to the washer. Leveled washer to dissipate excess vibrations heard in spin cycle.

We serviced a

WHIRLPOOL WASHER

Model WDT730PAHZ0

Near Irondequoit, NY 14622

James

Job Details: 03/31/2022

Unit not draining at end of cycle. Found drain pump unplugged. Reconnected pump and tested three times.

We serviced a

KITCHENAID DISHWASHER

Model KUDR24SEAL4

Near Irondequoit, NY 14617

James

Job Details: 03/31/2022

Unit immediately goes to clean whenever cycle is started and wont wash. Need ui board 9743242. Part no longer available.

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW2

Near Rochester, NY 14623

Jeremy

Job Details: 03/31/2022

"Replaced wiring harness, drain pump, and control for unit not working intermittently. Unit checks good."

We serviced a

GE OVEN

Model CGS980SEM1SS

Near Rochester, NY 14610

Jeremy

Job Details: 03/31/2022

Customer stated control stops functioning after turning oven on. Found control frozen on arrival. Ordering oven control.; ordrng 1 WB27K10378 (Oven Control)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL4

Near Penfield, NY 14526

Dave F

Job Details: 03/31/2022

Dishwasher not draining . Found debris in the drain pump not allowing it to drain . Removed debris and tested unit in diagnostics. Unit tested good . If any problem persists order WPW10448645 and W11101428

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Rochester, NY 14607

Andres V

Job Details: 03/31/2022

Replaced bulb in unit. Light turned on unit working properly.

We serviced a

KITCHENAID 50#IM 15' FS

Model KUIX535HPS00

Near Rochester, NY 14618

Dave F

Job Details: 03/31/2022

Opened up new part and found that it does not have the water sensor according to ServiceMatters repair list it should. Call trade care of team they said to re-order the part and if it doesnt come with the correct one then call back installed new pump just need water sensor ; ordrng 1 W11542867 (Recirculating pump and water sensor)

We serviced a

KITCHENAID REFRIGERATOR

Model KSRA22ILBL02

Near Rochester, NY 14617

James

Job Details: 03/31/2022

Drain frozen again and both compartments over cooling. Defrosted drain and air returns. Tested unit and it passed in Diagnostics. Control is overcooling both compartments. Need control. 8201658 is no longer available.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Brighton, NY 14610

Jeremy

Job Details: 03/31/2022

Ran diagnostics and found no error codes. Found water backing up in garbage disposal causing slow drain situation. Advised customer to contact a plumber to correct situation.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS

Near Rochester, NY 14610

Jeremy

Job Details: 03/31/2022

Unable to provide service on Bosch dishwasher.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Victor, NY 14564

Jeremy

Job Details: 03/31/2022

Replaced heater in accordance with special project S17304.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW2

Near Rochester, NY 14607

Andres V

Job Details: 03/31/2022

Customer stated unit was not powering on. Put unit into a diagnostic mode and unit responded. Ran a diagnostic cycle on unit successfully. Unit now responding to commands and working as intended.

We serviced a

GE WASHER

Model GNW128PSMOWW

Near Rochester, NY 14605

Andres V

Job Details: 03/31/2022

Customer stated she was heading a grinding noise. Diagnosed unit but did not hear anything. Only thing I noticed was the tub ring was worn out from rubbing on something.; ordrng 1 WH45X26894 (Tub ring)

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HB2

Near Rochester, NY 14621

Andres V

Job Details: 03/31/2022

"Replaced element and infinite switch on unit. Tested unit, now heating properly."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW

Near North Syracuse, NY 13212

Chuck G

Job Details: 03/31/2022

"Replaced gearcase, cam and belt. Unit tested good ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006384 BELT"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHB1

Near Syracuse, NY 13206

Chuck G

Job Details: 03/31/2022

"Customer stated that she saw water on the floor on the right side of unit halfway through the normal cycle. No codes. I could not duplicate the problem. Water valve, sump, drain pump and float switch all tested good. Unit tested good"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Syracuse, NY 13207

Chuck G

Job Details: 03/31/2022

Replaced timer and start switch. Unit tested good

We serviced a

KITCHENAID RANGE

Model KFGG504KPS0

Near Syracuse, NY 13219

Chuck G

Job Details: 03/31/2022

Customer stated that the bezels were crooked and that the front two burners flames are too high. I adjusted bezels to the correct position and adjusted the front two burners. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2GHEXNL06

Near Spencerport, NY 14559

Dave L

Job Details: 03/31/2022

Found unit off cycled with warm temps. Tapped thermostat unit cycled on. Ordering t-stat; ordrng 1 WP2198202 (Thermostat) and 1 Sh (Sh)

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Syracuse, NY 13219

Chuck G

Job Details: 03/31/2022

Customer stated that hot water is not always going into the unit. F3E2-inlet temperature fault. Replacing water valve W11165546 Ran a diagnostic test cycle in which the unit operated normally. Unit tested good

We serviced a

KENMORE DRYER

Model 11087872602

Near Lima, NY 14485

Dave F

Job Details: 03/31/2022

Replaced control and tested unit . Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHW06

Near Rochester, NY 14616

Dave L

Job Details: 03/31/2022

"Rescheduled customer to have all parts on hand to complete repair. ; ordrng 1 W11506460 (Suction line) and 1 W11502743 (Pre cooler), dspstn on spec-tagged invntry: 2 W11504431 COUPLER BR 7.5X5 2 W11504447 COUPLER , and 2 W11506619 COUPLER"

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Rochester, NY 14626

Dave L

Job Details: 03/31/2022

Replaced gear case due to noise. Customer to monitor

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Rochester, NY 14612

Andres V

Job Details: 03/31/2022

"Replaced flame sensor and burner assembly on unit. When I went to test it unit was still doing the same while it was apart. Called whirlpool to ask what could be going on, was told to put unit back together and tested it. When I did so unit worked properly. Sr7733285401; dspstn on spec-tagged invntry: 1 WP338906 SENSOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Rochester, NY 14609

Dave F

Job Details: 03/31/2022

"38 degrees in freshfood.and -5 in freezer. . Has full frost pattern. Unit running when arrived. Compressor is pulling 1.18 amps . Ohm compressor and the windings were good . Restarted unit multiple times to make sure compressor runs and it did .Unit did also go into defrost while in home . Ordering control and start device for being intermittent. Customer says the freshfood section will get warm but the freezer is good . Could hear damper making noise . Ordering damper ; ordrng 1 W11035836 (cntrl-elec) and 1 WPW10448874 (start-dev) and 1 WPW10662129 (capacitor) and 1 W11087463 (damper), dspstn on spec-tagged invntry: 1 W11504417 COUPLER BR 8.5X5 4 W11504430 COUPLER BR 7X6 , 2 W11504432 COUPLER BR 6X5 , 2 W11504436 COUPLER AL BR 6X1.8 , 2 W11504445 COUPLER BR 5X4 , 2 W11506620 COUPLER AL 8X8 , 1 WPW10143759 DRIER-UV DYE , and 1 WPW10321158 EVAPORATOR"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Palmyra, NY 14522

Dave F

Job Details: 03/31/2022

Led in freezer was out . Replaced Led bulb unit tested good .; used 1 W10695459 (MODULE) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS03

Near Webster, NY 14580

James

Job Details: 03/31/2022

Gaskets torn due to doors misaligned. Need gaskets and doors adjusted. ; ordrng 2 W10830046 (Gaskets)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Webster, NY 14580

James

Job Details: 03/31/2022

Freezer handle fell off. Tightened mounting studs and reinstalled handle.

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Farmington, NY 14425

Jeremy

Job Details: 03/31/2022

"Found leg on metal cooktop grate broken off causing grate to sit unlevel, ordering grate.; rqstng P&A on 1 W11449099 (Grate Kit)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS5

Near Webster, NY 14580

James

Job Details: 03/31/2022

"Unit not washing. Spray arms not rotating. Cleaned filter and spray arms and retested. Middle spray arm not rotating due to lack of water pressure. Need pump. ; rqstng P&A on 1 W11085683 (Sump), ordrng 1 Sh15"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Webster, NY 14580

James

Job Details: 03/31/2022

Unit not spinning due to worn hub. Found gearcase leaking oil out. Need husb and gearcase. W11454734 ; dspstn on spec-tagged invntry: 1 W10528947 HUB

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Rochester, NY 14625

James

Job Details: 03/31/2022

Replaced gearcase and belt. Calibrated and ran Diagnostics cycle. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 WPW10006384 BELT

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Irondequoit, NY 14622

Andres V

Job Details: 03/31/2022

Installed new tub ring and asked Customer if grinding noise went away after putting feet on a surface. Customer says it has and is working properly.

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Rochester, NY 14623

Steve

Job Details: 03/30/2022

No service needed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDB09

Near Rochester, NY 14615

Dave L

Job Details: 03/30/2022

The refrigerator is not cooling properly due to installation in an Unheated garage. Low ambient temperature is preventing the unit fromCycling on

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ07

Near Livonia, NY 14487

Jeremy

Job Details: 03/30/2022

Replaced control for abnormal signal tone. Unit checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, NY 14617

Dave L

Job Details: 03/30/2022

Replaced upper rack adjusters; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ03

Near Rochester, NY 14617

Dave L

Job Details: 03/30/2022

Replaced door due to damaged harness. Customer to monitor for ice after 24 hours

We serviced a

WHIRLPOOL OVEN

Model WEG515S0LZ0

Near Irondequoit, NY 14617

James

Job Details: 03/30/2022

Unit turns on gas to oven and doesn't attempt to spark. Tightened connection on bake igniter and tested several times successfully. If problem persists replace WP9758079 and W10800478

We serviced a

MAYTAG REFRIGERATOR

Model MFT2976AEW00

Near Webster, NY 14580

James

Job Details: 03/30/2022

Replaced parts and cycled icemaker in Diagnostics. Unit functions properly. ; dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFZ09

Near Rochester, NY 14619

Steve

Job Details: 03/30/2022

Replaced both doors for cosmetic damage on delivery.

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Spencerport, NY 14559

Steve

Job Details: 03/30/2022

Replaced deformed air trap for washer getting stuck in drain cycle.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ06

Near Henrietta, NY 14467

Jeremy

Job Details: 03/30/2022

"Replaced bulb and socket, light does not work. Ordering control for no voltage to light socket.; ordrng 1 W11545876 (Control), dspstn on spec-tagged invntry: 1 8206232A BULB"

We serviced a

WHIRLPOOL MICROWAVE

Model VML55011HS07

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 03/30/2022

"Found wire for fan disconnected from control board. Reconnected, unit checks good."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, NY 14621

Dave L

Job Details: 03/30/2022

Customer is unable to get unit to drain or operate. Washer is installed on am I heated Porch. Water lines are frozen and there is ice in the pump housing blocking the impeller. Pics attached. The washer will need to be installed in a conditioned space during freezing temperatures.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Rochester, NY 14606

Dave L

Job Details: 03/30/2022

Replaced control and sensor due to temp sensor error. Unit tested ok.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HW0

Near Webster, NY 14580

James

Job Details: 03/30/2022

Unit slow draining and leaking into dispenser drawer. Found bellows torn and upper dispenser leaking. Cleaned drain filter and verified operation. Recommend replacing dispenser assembly and bellows.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ03

Near Ontario, NY 14519

James

Job Details: 03/30/2022

Unit stops mid cycle and doesn't fill. Tested valve with jumper wire and verified water to icemaker. Need icemaker WPW10300024. Customer going to wait on repair. ; dspstn on spec-tagged invntry: 1 67006317 TUBE-WATER

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS1

Near Rochester, NY 14626

Dave L

Job Details: 03/30/2022

Found unit not heating water due to heater error. Cleared heater error. Upper and lower spray arms are clogged and will need to be replaced. Ordering spray arms ; ordrng 1 W11101428 (Spray arm) and 1 WPW10448645 (Spray arm) and 1 Sh

We serviced a

WHIRLPOOL DISHWASHER

Model GU1200XTLQ1

Near Rochester, NY 14626

Dave L

Job Details: 03/30/2022

The wash motor is very loud when energized. Ordering sump. ; ordrng 1 W10782773 (Sump) and 1 Sh

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Rochester, NY 14616

Dave L

Job Details: 03/30/2022

Found waterline half seated at door hinge causing a leak. Re seated water connection. Unit tested ok.

We serviced a

WHIRLPOOL OVEN

Model WGG555S0BS00

Near Rochester, NY 14624

Steve

Job Details: 03/30/2022

Replaced left rear gas valve for seized valve . Replaced knob for broken knob.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Rochester, NY 14621

Jeremy

Job Details: 03/30/2022

"Unable to remove washplate bolt. Need to order outer tub, basket, washplate, spanner nut and washplate screw. Follow up appointment to be scheduled after parts order.; rqstng P&A on 1 W11219115 (Outer Tub) and 1 W10811960 (Basket) and 1 W10909670 (Spanner Nut) and 1 W10902814 (Washplate) and 1 W10752187 (Screw washplate), dspstn on spec-tagged invntry: 1 W10752189 SCREW"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVBL5

Near Ontario, NY 14519

James

Job Details: 03/30/2022

Replaced control and unit powered on. Credit 308.77 from last visits. One year warranty on repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Sodus Point, NY 14555

James

Job Details: 03/30/2022

"6-2 4-3 errors. Unit stops cycles with water in tub. Unit was off for a dew days and there is no water in tub, verifying sink is not backflowing. Replaced control and drain pump customer is to monitor."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ3

Near Bloomfield, NY 14469

Dave F

Job Details: 03/30/2022

"Light bulb not turning off unit needs new control . Customer smelling burning when using unit found the wires to the transformer were all burnt . Ordering cap, transformer, diode and magnetron. ; ordrng 1 W11552018 (Control) and 1 W10850446 (capactr-mg) and 1 W10836753 (transformr) and 1 W11256462 (diode) and 1 W10754299 (magnetron)"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Sodus, NY 14551

James

Job Details: 03/30/2022

"Unit not spinning due to worn drive hub. Replaced hub and calibrated. Leveled unit and verified operation. One year warranty on repair. ; used 1 W10528947 (Hub), and 1 Sh15 from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Newark, NY 14513

Dave F

Job Details: 03/30/2022

Freezer is frosted up again . Unit needs main control WPW10675033 and ui W11330971 .customer will think about repair if customer calls back order these parts .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Ontario, NY 14519

Dave F

Job Details: 03/30/2022

Replaced motor and all parts that were needed to fix unit . Tested unit . Tested good .

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Brighton, NY 14610

Dave F

Job Details: 03/30/2022

Replaced drain pump and calibrated unit. Ran auto diagnostics. Unit tested good . ; dspstn on spec-tagged invntry: 1 W10876600 PUMP-DRAIN

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Pittsford, NY 14534

Dave F

Job Details: 03/30/2022

Replaced lower spray arm and tested in diagnostics. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ00

Near Pittsford, NY 14534

Dave F

Job Details: 03/30/2022

Customer was having hard time getting water filter in . Installed filter and tested . Tested good .

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Rochester, NY 14621

Andres V

Job Details: 03/30/2022

"Replaced gearcase on unit, when doing so noticed that actuator was broken and also cam was covered in oil. Replaced all parts on unit and tested it. Unit now working properly.; used 1 Wpw10006355 (Actuator), and 1 W10721967 (Cam) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Fairport, NY 14450

Andres V

Job Details: 03/30/2022

"Customer stated unit was not heating in a automatic cycle. Diagnosed unit and found that automatic cycle does not send power to heating element but timed dry does. Replaced timer on unit, dryer working properly now."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Fairport, NY 14450

Andres V

Job Details: 03/30/2022

Customer stated rubber piece fell of dishwasher. Ordering new sleeve for hinge.; ordrng 1 WP8268961 (Sleeve)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Rochester, NY 14608

Andres V

Job Details: 03/30/2022

Customer stated that sometimes unit was not draining. Diagnosed unit but could not duplicate issue. Only thing I noticed was sink had a plug that could cause draining issue because it causes a vaccum.

We serviced a

WHIRLPOOL DRYER

Model WED8500BC0

Near Rochester, NY 14608

Andres V

Job Details: 03/30/2022

"Customer stated unit was not starting. Diagnosed unit and found that the thermal fuse popped again. This is a reoccurring issue with this unit. I have checked vent to make sure it's not clogged customer has had it rerouted and cleaned. I've also replaced heating element but still can't figure out why it keeps happening every other month. If this problems occurs again I would like to have a senior tech come out to get a 2nd opinion.; dspstn on spec-tagged invntry: 1 WP3390719 FUSE-THERMAL , states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Rochester, NY 14619

Steve

Job Details: 03/30/2022

Found hot water at house not working to supply washer. Recommended to repair hot water supply. Recommended to use tap cold setting until it is repaired. The washer is set on pallets and plywood. It is bouncing a lot. Recommended paving stones under washer to keep washer level and stable.

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near Greece, NY 14612

Dave L

Job Details: 03/30/2022

"Replaced console ,control , and latch. Found that new console is defective and will need to be re ordered. Ordering console ; ordrng 1 W11135391 (Console), dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY 1 W11135391 CONSOLE , and 1 W11135392 CONTROL"

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HZ2

Near Hilton, NY 14468

Dave L

Job Details: 03/30/2022

Spoke to customer pre ordered console. ; ordrng 1 W11165617 (Console)

We serviced a

JENN AIR COOKTOP

Model JED8430BDBY

Near Penfield, NY 14526

James

Job Details: 03/30/2022

Dropped off parts

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Victor, NY 14564

Jeremy

Job Details: 03/30/2022

Customer stated unit not filling. Found no voltage to fill valve. Ran diagnostics and found F6E2 error code. Ordering control board for failed triac.; ordrng 1 W11120155 (Control)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Victor, NY 14564

Jeremy

Job Details: 03/30/2022

Found tear in bellows on the bottom wear door seals causing water to leak. Ordering bellows.; ordrng 1 W11314648 (Bellow)

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Piffard, NY 14533

Jeremy

Job Details: 03/30/2022

"Replaced fill valve and water level switch for overfilling. Ran calibration, checks good."