Service History 134

Near Walworth, NY 14568
Evan
Job Details: 04/04/2019
WASHER WHIRLPOOL WTW5640XW3 Customer stated they were hearing screeching noise while in spin. Checked for error codes. No codes present. Ran test cycle. During spin portion of cycle could hearing noise customer was referring too. Discovered that cam nut was loose causing pulley to rub against belt guard. Tightened cam rant test cycle unit tested good. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006355 ACTUATOR
Near East Rochester, NY 14445
Evan
Job Details: 04/04/2019
DRYER AMANA NED4655EW1 Customer stated unit was not drying correctly. Stated that while running drying cycle has unit set for 30 mins and items are coming out wet still at end of cycle. Checked voltage on unit. Unit is receiving 240v. Ran unit on timed dry high heat. Unit is functioning as it should Spoke with customer about proper way to set timer. Customer is not running unit for long enough during cycle this is why items are coming out wet. Explained to customer proper way to set dial based on items being dried. Unit tested good
Near Hilton, NY 14468
David
Job Details: 04/04/2019
RANGE WHIRLPOOL MGT8775XS01 Valve manifold is stuck ordering manifold; ordrng 1 W10854406 (manifold)
Near Hilton, NY 14468
Gary
Job Details: 04/04/2019
MICROWAVE KITCHENAID KMHS120ESS6 "Found Shorted cap and diode bad mag tube, ordering cap, diode and mag tube.; ordrng 1 W10818686 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (HV DIO)"
Near Rochester, NY 14625
Evan
Job Details: 04/04/2019
WASHER WHIRLPOOL LA5300XTW0 Replacing motor coupler due to unit not engaging into spin. Replaced coupler. Ran test cycle Unit now spinning as it should Unit tested good ; dspstn on spec-tagged invntry: 1 285753A COUPLING
Near Rochester, NY 14607
David
Job Details: 04/04/2019
WASHER GE GTWP1800D0WW Replaced stripped timer. Unit tested good.
Near Rochester, NY 14607
David
Job Details: 04/04/2019
REFRIGERATOR WHIRLPOOL GX5FHDXVB00 Unit was not cooling due to a bad start relay. Replaced relay with spare from truck. Unit started and began cooling.
Near Webster, NY 14580
David
Job Details: 04/04/2019
OVEN MAYTAG MER6600FZ1 Readjusted top oven liner so that upper rack slides out easier.
Near Webster, NY 14580
David
Job Details: 04/04/2019
REFRIGERATOR AMANA ABB1924DEQ Replaced jazz board and removed frost from evaporator. Customer monitor. ; used 1 WPW10503278 (ADC - JAZZ) from stock
Near Rochester, NY 14624
David
Job Details: 04/04/2019
WASHER KENMORE 110.2810231 Replaced log valve that was not filling the detergent cup. Unit tested good in diagnostics.
Near Fairport, NY 14450
Dave
Job Details: 04/04/2019
REFRIGERATOR WHIRLPOOL WRT314TFDW01 Replaced thermostat due to being to cold and evaporator fan due to no operation . Tested unit . Tested good .
Near Fairport, NY 14450
Dave
Job Details: 04/04/2019
DISHWASHER KITCHENAID KUDD03DTSS3 Dishwasher was leaking replaced fan motor vent that broke .replaced all nuts on vents . Tested unit for leaks . No leaks .
Near Lima, NY 14485
Steve
Job Details: 04/04/2019
RANGE JENN AIR JES1750FB1 Replaced blower motor for fan hitting casing and not blowing. The range tested good.
Near Mendon, NY 14506
Dave
Job Details: 04/04/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 The screw behind the handle was loose. Tightened screw and tightened handle . Tested . Tested good.
Near Sodus, NY 14551
Evan
Job Details: 04/03/2019
RANGE AMANA AGR5330BAB3 Customer stated burner flame height was too high even on low setting. Adjusted each burner to customers desired flame height.Unit tested good
Near Marion, NY 14505
Evan
Job Details: 04/03/2019
WASHER WHIRLPOOL MHW5500FW1 Customer stated unit was flashing f3e1 error code and door would not unlock. Upon inspection discovered kink in air trap line causing error code. Manually unlocked door. Cleaned /cleared pressure hose line. Ran drain &a spin for items inside machine. Removed items ran test cycle. Unit completed cycle as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH
Near Newark, NY 14513
Evan
Job Details: 04/03/2019
DISHWASHER WHIRLPOOL WDT790SLYM1 Customer stated top rack was falling. Upon inspection discovered that adjuster wheels had fallen off causing issue. Replaced adjusters Unit tested good ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
Near Rochester, NY 14607
David
Job Details: 04/03/2019
DISHWASHER GE GDWF160R10SS Unit working as expected. Did not find a draining issue.
Near Walworth, NY 14568
Evan
Job Details: 04/03/2019
WASHER WHIRLPOOL WTW5000DW0 Customer stated unit would not power on or start cycle. Upon inspection discovered that control was not accepting commands. Could not get unit into diagnosticInstalled new control Ran diagnostic cycle Unit completed cycle as it should Unit tested good
Near Fairport, NY 14450
David
Job Details: 04/03/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Replaced evap compressor and dryer due to unit not cooling. Customer to monitor.
Near Penfield, NY 14526
Evan
Job Details: 04/03/2019
DISHWASHER KITCHENAID KDTE254ESS2 Replacing control panel due to unit not responding to commands. Referring to service pointer W10821953Replaced control panel Ran test cycle Unit tested good
Near Hamlin, NY 14464
Gary
Job Details: 04/03/2019
WASHER WHIRLPOOL WTW8540BW1 "Found loose rotor bold causing error codes, added locktite and tightened, checked unit spin, no errors."
Near Spencerport, NY 14559
Gary
Job Details: 04/03/2019
REFRIGERATOR MAYTAG MRT711SMFZ00 When I got to the house customer said that she made an adjustment in the freezer section in the unit has been working fine ever since. Unit is checking OK.
Near Rochester, NY 14626
Gary
Job Details: 04/03/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Called tech line, tech Sr# 7724526403. Tech ran me through thermistors checks thermistors passed, ran fan test in tech insisted it was an airflow problem but There was nothing causing poor airflow section, fan is running and cold air is coming through. Replaced main control on back, started unit and fan in fridge started running,, fridge started cooling. Checking okay."
Near Williamson, NY 14589
David
Job Details: 04/03/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 Replaced open fill tube. Customer to monitor.
Near Rochester, NY 14624
Gary
Job Details: 04/03/2019
RANGE WHIRLPOOL WFG524SLAW1 "Hard wired thermal sensor, advised customer that if the unit fails again that it needs a control. Ran oven to 350 and did not fail at time of service. Reignighted when unit cooled down if unit fails again quoted Part# WPW10348710 $161.00.... $74.90 labor."
Near Canandaigua, NY 14424
Dave
Job Details: 04/03/2019
WASHER WHIRLPOOL WTW5000DW1 Helped SM
Near Rush, NY 14543
Dave
Job Details: 04/03/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 Icemaker had an ice block causing the flex tray to not go to home position then would fill with water and dump into ice bin and freeze . Cleared out ice and tested ice maker in diagnostics. Tested good . Everything is working as expected. Customer to monitor.
Near Rochester, NY 14623
Shaiman
Job Details: 04/03/2019
DRYER MAYTAG MEDC465HW0 Unit appears to have been dropped. Replacing parts accordingly.; ordrng 1 8533643 (cabinet) and 1 W10806345 (panel) and 1 WP8563663 (top)
Near Fairport, NY 14450
Dave
Job Details: 04/03/2019
DISHWASHER KENMORE 665.13933K017 Dishwasher not draining . Found drain tube was plugged . Removed tube from unit and removed debris . Reinstalled and tested unit tested good .
Near Webster, NY 14580
Dave
Job Details: 04/03/2019
REFRIGERATOR MAYTAG MSC21C6MFZ00 Couldn't smell the smell in the freezer . The customer could . Advised to take all the food out and clean the inside good . It's possible one of the food in the freezer is what causing the smell .
Near Webster, NY 14580
Dave
Job Details: 04/03/2019
WASHER MAYTAG MHW4200BG2 No error codes. Called Techline SR 77244531007 . Said that only thing possibly it could be is control . Called new leaf auth code NLAC 10081094 . Replaced control tested unit tested good .passed diagnostics tests with no errors .
Near Fairport, NY 14450
Steve
Job Details: 04/03/2019
REFRIGERATOR KITCHENAID KSC23C8EYB02 Found the refrigerator was restricted causing no cool in ff or freezer. Removed drier and replaced. Vacuumed and recharged. The unit is cooling now. Customer is going to monitor temperatures.
Near Webster, NY 14580
David
Job Details: 04/03/2019
RANGE WHIRLPOOL WFE550S0HZ1 Customer experiencing inconsistent temps. Control is not sending power to elements properly. Returning with control.; schdld next appmnt for 4/15 MON 2 pm
Near Pittsford, NY 14534
Steve
Job Details: 04/03/2019
DISHWASHER WHIRLPOOL KDFE104HWH0 Found no error codes. Tested dishwasher in diagnostics and it tested good. Instructed customer to use hot water at the sink prior to use and use high temp wash for better results.
Near Ontario, NY 14519
David
Job Details: 04/03/2019
REFRIGERATOR MAYTAG MFI2269VEB6 Unit is only cooling intermittently due to the HV control failing. Ordering control. Quoted 353.12; ordrng 1 WPW10312695 (electronic control)
Near Churchville, NY 14428
Steve
Job Details: 04/03/2019
REFRIGERATOR GE PSS26NSWASS Replaced both thermistors for freezing in crisper drawers. The customer is going to monitor.
Near Rochester, NY 14612
Gary
Job Details: 04/03/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Installed compressor, when I went to turn on the compressor the new compressor start relay shorted out the compressor power relay on the control board, ordering control and start relay, Unit will need to be charged when parts are installed.; ordrng 1 WPW10194431 (start-dev) and 1 WPW10350564 (capacitor) and 1 WPW10366605 (cntrl-elec)"
Near Spencerport, NY 14559
Gary
Job Details: 04/03/2019
DISHWASHER WHIRLPOOL WDT710PAHW1 "Ustomer complaint was door seem to fall open easily, set springs to tightest setting and customer tried, checked okay."
Near Penfield, NY 14526
Evan
Job Details: 04/03/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Customer stated unit was filling with water and draining but never running cycle. Checked for error codes Unit was displaying code 7-1 (no heat) Ran diagnostic cycle.Unit filled with water but wash never moving water through upper or lower wash arms.Sump and motor are failing. Quote for repair:WPW10671941 ( sump & motor) $220.00Labor : $104.65Service call fee : $89.95Tax: $25.64Total : $ 447.44Customer does not want to proceed at this time. Collecting service call fee
Near Canandaigua, NY 14424
Dave
Job Details: 04/03/2019
DISHWASHER KITCHENAID KDTM404EWH3 Washer motor just humming . Not spraying any water . Needs new motor/sump ordering W10861526.; ordrng 1 W10861526 (pump&motor)
Near Webster, NY 14580
David
Job Details: 04/03/2019
DRYER FRIGIDAIRE NA123 Replaced rear bearing. Unit tested good.
Near Pittsford, NY 14534
Steve
Job Details: 04/03/2019
DISHWASHER KITCHENAID KDTE204EPA3 Found the left adjuster is broke in half. Ordering both adjusters. ; ordrng 2 WPW10546503 (adjuster)s
Near Rochester, NY 14620
Shaiman
Job Details: 04/03/2019
WASHER WHIRLPOOL WFW8400TW03 Bellow fell out of retainer causing issues with the door lock. Bellow is also ripped. Replacing corresponding parts.; ordrng 1 8540108 (clamp) and 1 WPW10111435 (bellow)
Near Walworth, NY 14568
Evan
Job Details: 04/03/2019
WASHER WHIRLPOOL WTW5000DW0 Customer stated unit would not power on or start cycle. Upon inspection discovered that control was not accepting commands. Could not get unit into diagnosticInstalled new control Ran diagnostic cycle Unit completed cycle as it should Unit tested good
Near Webster, NY 14580
Dave
Job Details: 04/03/2019
DISHWASHER KITCHENAID KDTE104ESS1 Ran dishwasher in diagnostics. No error codes . Ran through cycle . Went through cycle when it went to the heater the heater did not turn on . Opened front panel of unit to find the wires to the heater and power connections were melted and need to be replaced. The control W10854225 and harness W11027902 would need to be replaced . Called techline SR 7724528551 to document. Customer is going to call whirlpool . Disconnected the power to the dishwasher at the box . Auto code whirlpool KJNFK00WPL1 ; ordrng 1 W10854225 (cntrl-elec) and 1 W11027902 (harns-wire)
Near Pittsford, NY 14534
Steve
Job Details: 04/03/2019
COOKTOP JENN AIR JGS9900BDS16 "764 4059 Replaced cooktop front burner assemblies and orifice holders for cracked cook top and burners not lighting. Replaced door latch and switch for not locking for self clean. The screws that came to fasten burners were not correct. Ordering screws. The rear burners will not light Ordering burner assemblies. ; rqstng P&A on 1 74007735 (burner asy) and 10 SCREWA (KB TO INVESTIGATE)s and 1 WP7505P339-60 (burnr-top), states that autho needed"
Near Rochester, NY 14620
Shaiman
Job Details: 04/03/2019
DRYER WHIRLPOOL WED75HEFW1 Unit is making a grinding noise during operation. Noise is more evident with clothes in unit. Rollers must be replaced. ; ordrng 1 WPW10314173 (support)
Near Honeoye Falls, NY 14472
Shaiman
Job Details: 04/03/2019
WASHER MAYTAG MVWB755DW0 Unit is not draining as it should. No sign of blockage after inspection. Drain pump should be replaced.; ordrng 1 WPW10581874 (pump-water)
Near Rochester, NY 14624
Gary
Job Details: 04/03/2019
WASHER WHIRLPOOL WTW5000DW1 "Unit is running out of balance, ordering struts, control is clicking when unit off and not being used. Ordering control.; rqstng P&A on 1 W11116590 (cntrl-elec) and 1 W11130362 (STRUTS)"
Near Ontario, NY 14519
David
Job Details: 04/03/2019
WASHER MAYTAG MVWC565FW1 "Customer smelling a burning smell while unit is in the spin cycle. Gearcase is covered in oil. U it was displaying a motor fault in diagnostics. Ordering gearcase, motor, and cap. ; ordrng 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11158831 (CAP)"
Near Penfield, NY 14526
Evan
Job Details: 04/03/2019
OVEN WHIRLPOOL WFE320M0ES2 Customer stated unit would shut off during bake cycle. Ran test bake. Unit preheated up to 250 degrees then control killed power to bake elements. Control is failing to consistently send power to elements.Ordering control ; ordrng 1 W11122560 (cntrl-elec)
Near Rochester, NY 14626
Gary
Job Details: 04/02/2019
DISHWASHER MAYTAG MDB8959SFZ4 Replaced control that was not sending power to the dispenser and not allowing it to open to dispense the detergent.
Near Rochester, NY 14612
Gary
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRS321SDZ01 Replaced water valve that was leaking through to dispenser and causing a drip all the time. Checks okay.
Near Rochester, NY 14609
Gary
Job Details: 04/02/2019
RANGE WHIRLPOOL WEE510S0FS2 Replaced front door assy the the stainless was pealing off of.
Near Webster, NY 14580
David
Job Details: 04/02/2019
RANGE WHIRLPOOL WFG540H0ES1 Replaced bake ignitor due to unit not lighting consistently unit tested good
Near Penfield, NY 14526
Evan
Job Details: 04/02/2019
WASHER WHIRLPOOL WFW94HEXW0 Customer stated unit was running very noisy while in spin. Checked for error codes no codes present. Ran diagnostic cycle. Unit completed cycle as it should. While spinning at end of cycle could hear that bearing in rear of machine is starting to go bad unit is producing loud howling even while spinning drum by hand. Drum will need to be replaced. Due to cost of drum customer does not want to proceed at this time. Collecting service call fee
Near Rochester, NY 14626
Gary
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL MFI2568AEQ "Unit had a corroded discharge line and seized compressor, customer is buying a new fridge, collected service call.; rqstng P&A on 1 W10134623ESTIMATEONLY (sub w10160407) and 1 WP12866903ESTIMATEONLY (tube- disc)"
Near Fairport, NY 14450
Evan
Job Details: 04/02/2019
OVEN WHIRLPOOL WFE525S0HZ1 Replacing bake element due to bracket trying old element scraping on cavity once element was heated up. Replaced element Ran test bake cycleUnit tested good
Near North Chili, NY 14514
Steve
Job Details: 04/02/2019
DRYER WHIRLPOOL MGDB880BW0 Replaced gas coils for dryer starting to heat and then not heating during cycle. The dryer tested good. ; used 1 279834 (COIL KIT) from stock
Near Pittsford, NY 14534
Steve
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced water valve for no water coming to ice maker. The ice maker called gor water and tested good.
Near Pittsford, NY 14534
Evan
Job Details: 04/02/2019
DRYER MAYTAG MED7100DW0 "Replacing moisture sensor due to old sensor shorting causing unit not to sense wetness of items inside load. Using dryer repair kit due to unit running noisy from idler pulley wearing. Replaced moisture sensor Replacing rollers , pulley and belt Ran test cycle Unit tested good"
Near Victor, NY 14564
Steve
Job Details: 04/02/2019
MICROWAVE JENN AIR JMC8127DDS Replaced magnetron and diode. Unit testing good.
Near Fairport, NY 14450
Steve
Job Details: 04/02/2019
MICROWAVE WHIRLPOOL WMH31017AS3 Replaced grill vent that was broken during last repair. The microwave tested good.
Near Pittsford, NY 14534
Steve
Job Details: 04/02/2019
DISHWASHER AMANA ADB1400AGW1 Tested dishwasher in diagnostics. Found no error codes. The water coming into dishwasher without running hot water at sink was cold. Reset and filled again after running the water at the sink. The water was hot. Ran full diagnostics and. Left dispenser with customer. The heater works as expected.
Near Fairport, NY 14450
Evan
Job Details: 04/02/2019
COOKTOP KITCHENAID KECC664BSS00 Customer stated power light for unit would not turn off even after burners were off. Upon inspection discovered that RF infinite switch was failing. When removing S2 connector from switch power light would go off. All other switches tested good Ordering RF infinite switch ; ordrng 1 WPW10462778 (switch-inf)
Near Webster, NY 14580
Dave
Job Details: 04/02/2019
HOOD VENT WHIRLPOOL WVW53UC6FS1 Lights on hood were not working . Took unit apart and found that the connections between the wire harness and the LED lights were loose . Tightened connections and made sure they wouldn't come loose . Tested unit . Tested good . Left LED driver and light with customer.
Near Fairport, NY 14450
Dave
Job Details: 04/02/2019
DRYER WHIRLPOOL WED4815EW1 Dryers making thumping noises . Replaced rollers tested unit . Tested good .; used 1 349241T (ROLLER-SUPPORT 2PK) from stock
Near Henrietta, NY 14467
Steve
Job Details: 04/02/2019
WASHER AMANA NTW4755EW0 Unit is making a loud noise during spin cycle. Gear case must be replaced. ; ordrng 1 W11035747 (gearcase)
Near Victor, NY 14564
Dave
Job Details: 04/02/2019
DRYER MAYTAG MGDB835DW4 Replaced user interface. For not responding. Tested unit . Tested good .
Near Fairport, NY 14450
Dave
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRT314TFDW01 Freezer section temperatures -25 and fresh food section 27 . Refrigerator needs thermostat WPW10511937 for getting to cold . Found the evap fan motor is weak and not spinning with out being turned first motor is weak ordering motor WP2315539. ; ordrng 1 WP2315539 (motor-evap) and 1 WPW10511937 (thermostat)
Near Canandaigua, NY 14424
Dave
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL WDF518SAFM0 Replaced the the user interface for lights and buttons not responding. Tested unit . Tested good .
Near Fairport, NY 14450
Dave
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Dishwasher not operating or responding to commands . Called new leaf Auth NLAC 10080917 replaced user interface . Tested unit in auto diagnostics. F2E2 error code came up .Called techline SR 7724513671 called them said that if problem persists control W10854221 . Error code keeps popping up needs control .; rqstng P&A on 1 W10854221 (cntrl-elec)
Near Fairport, NY 14450
Dave
Job Details: 04/02/2019
DISHWASHER KITCHENAID KUDD03DTSS3 Dishwasher leaking found the vent cover on the bottom had fallen off and was allowing water to pass . Found the vent covers were broken . Which isn't allowing them to seal tight .customer wants to replace all vent covers due to being so easy to break . Found the vent in the top drawer . Where the fan motor is is also falling apart . Charged customer parts . no chg s/c -Labor is 74.90; ordrng 4 WP99003605 (nut)s and 1 WPW10155595 (fan-motor)
Near Rochester, NY 14624
Gary
Job Details: 04/02/2019
DISHWASHER GE GHDA485N10ES Broken actuator causing door latch not to work ordering actuator.; ordrng 1 WD13X10045 (actuator handle)
Near Churchville, NY 14428
Gary
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 Ordering doors to replaced Pitts doors. Call 585-993-3198 when on way.; ordrng 1 12977880SQ (dor-fip ss) and 1 13107887SQ (dor-fip ss) and 1 13107888SQ (dor-fip ss)
Near Rochester, NY 14625
David
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Replaced evaporator and dryer due to unit not cooling. Unit began cooling after install. Customer to monitor.
Near North Chili, NY 14514
Gary
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Intermittently noisey fan and motor, worked well after first placement for months, ordering fan and motor.; ordrng 1 WP2163777 (blade-fan) and 1 WP2315539 (motor-evap)"
Near Rochester, NY 14626
Gary
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Thermistor has been replaced by DL, fridge is warm, freeze fine, no frost buildup, fan is running when called to run in diagnostics. ordering controls; ordrng 1 W11043763 (cntrl-elec) and 1 W11265135 (UI)"
Near Williamson, NY 14589
David
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Replaced thermistor per techline due to incorrect temperatures customer to monitor.
Near Rochester, NY 14605
David
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL MSD2542VEB00 The condenser fan motor was stuck causing poor cooling. Freed fan. Unit tested good
Near Rochester, NY 14625
Evan
Job Details: 04/02/2019
DISHWASHER KITCHENAID KUDS30IXWH8 Upper rack is falling due to adjuster wheels falling off on both sides causing rack to fall. Ordering adjuster kit ; ordrng 1 W10712394 (adjuster)
Near Ontario, NY 14519
David
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Unit was leaking due to a clogged drain tube. Cleaned tube and removed ice from the fresh food section.
Near Rochester, NY 14612
Gary
Job Details: 04/02/2019
WASHER WHIRLPOOL WFW75HEFW0 "Unit is draining properly, has slow or no drain error. Unit needs a control. Estimate till customer talks to whirlpool.; rqstng P&A on 1 W11201274*CUSTOMERISNOTDOUNGRWPAIRCALOINGWHIRLPOOL* (CONTROL)"
Near Webster, NY 14580
David
Job Details: 04/02/2019
DRYER FRIGIDAIRE n/a Unit is making a loud noise due to a worn bearing. Ordering drum bearing kit. U it no longer has a model tag sticker. Quoted 249.37; ordrng 1 5303281153 (bearing kit-rear)
Near Rochester, NY 14607
David
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Restricted air bleed to deli drawer with perma-gum per tech line for freezing RC temps sr7724516723
Near Rochester, NY 14612
Gary
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL GT1SHTXMT03 "Defrosted and unplugged drain, advised customer to watch. If unit fails again order 819043 to bring to return visit.; dspstn on spec-tagged invntry: 1 819043 PROBE-HEAT"
Near Rochester, NY 14612
David
Job Details: 04/02/2019
DRYER WHIRLPOOL GGW9250PW3 Replaced worn belt idler. Unit tested good. ; used 1 279640 (PULLEY-IDLER) from stock
Near Rochester, NY 14624
David
Job Details: 04/02/2019
WASHER KENMORE 110.2810231 Unit is not completing cycles. Ran diagnostics to check for errors. No errors in control. Found that hot water is not filling through the detergent cup due to a failing log valve. Ordering log valve.; ordrng 1 W10853723 (valve)
Near Rochester, NY 14625
Evan
Job Details: 04/02/2019
WASHER WHIRLPOOL LA5300XTW0 "Customer stated unit would not spin water out. Upon inspection discovered motor coupler had broken causing unit not to spin. Ordering motor coupler ; ordrng 1 285753A (coupling,motor)"
Near Webster, NY 14580
Evan
Job Details: 04/01/2019
OVEN WHIRLPOOL WEG745H0FS0 Customer stated unit was producing popping sound when oven was relighting after initial preheat is finished. Ran test preheat. Could hear unit relighting after initial preheat. Suspecting that ignitor is failing to spark each time unit is relighting pilot. Ordering ignitor; ordrng 1 WPW10333842 (igntr-oven)
Near Rochester, NY 14612
Evan
Job Details: 04/01/2019
WASHER MAYTAG MVWB835DW4 Customer stated that dispenser drawer was staying full of water after each cycle was finished. Checked for error codes. No codes present ran test cycle. During test cycle while unit was filing removed dispenser to observe if valve is actuating correctly. Valve is continuing to run after it should be off. Ordering housing and drawer; ordrng 1 W10919352 (drawer) and 1 W11172234 (HOUSING )
Near Rochester, NY 14616
Evan
Job Details: 04/01/2019
DRYER MAYTAG MGDB980BW0 Installing new grill due to edges of old grill becoming sharp and catching on clothing causing items to rip. Replaced grill Unit tested good
Near Webster, NY 14580
Evan
Job Details: 04/01/2019
REFRIGERATOR FRIGIDAIRE FGHB2866PFJA Customer stated unit was not cooling fridge. Freezer was maintaining temprature. Upon inspection discovered evaporator coil was iced over causing fridge not to cool vents to refrigerator were blocked by chunks of ice. Steamed evaporator coilChecked thermistor and heater for evaporator both tested good Reassembled unit Unit tested good
Near Farmington, NY 14425
Evan
Job Details: 04/01/2019
WASHER AMANA NTW4516FW3 Customer stated unit was not responding to commands. Upon inspection discovered that control was filing led verification light was off unit would not accept commands. While in home customer contacted store that unit was purchased from store has agreed to exchange machine for customer.
Near Rochester, NY 14612
Gary
Job Details: 03/30/2019
WASHER WHIRLPOOL WTW7040DW0 "Washplate screw is seized in place and will not tighten or loosen, need to break washplate of to remove transmission, ordering ashplate and bolt.; rqstng P&A on 1 W10752187 (screw) and 1 W10775188 (washplate)"
Near Rochester, NY 14612
Gary
Job Details: 03/30/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Compressor is seized, ordering compressor.; ordrng 1 W10309988 (compressor)"
Near Fairport, NY 14450
Dave
Job Details: 03/30/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Control inside was hanging . The clip inside that holds controls are broken . Ordering new control W11305308; ordrng 1 W11305308 (CNTRL-ELEC)
Near Churchville, NY 14428
Steve
Job Details: 03/30/2019
REFRIGERATOR GE PSS26NSWASS "Ordering thermistors for inconsistent temps. ; ordrng 2 WR55X10025 (sensor,temp ff)s"
Near Rochester, NY 14620
David
Job Details: 03/30/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Customer concerned about freezer not working. Freezer temp is slightly above average and contents are not completely frozen. Replacing evaporator. ; rqstng P&A on 1 W10836706 (evaporator) and 1 W10843121 (drier-tube)