Near Pittsford, NY 14534
Steve
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Found motor to the ice-maker not finding home position causing it to get stuck in harvest. Ordering ice maker. ; ordrng 1 W10873791 (icemaker)
Near Rochester, NY 14618
Evan
Job Details: 03/27/2019
WASHER MAYTAG MVWC565FW0 Customer starting unit will not stop filling. Unit is displaying shifter fault error codes and overflow condition fault. Pressure switch oncontrol is failing to sense amount of water in tub unit just continues to add water. Unit is also failing to sense speed basket is moving at . Tachometer on shifter is failing. Ordering control and actuator ; ordrng 1 W10913953 (actuator) and 1 W11116594 (cntrl-elec)
Near Marion, NY 14505
Dave
Job Details: 03/27/2019
DRYER WHIRLPOOL MEDE201YW0 Dryer not heating tested heating element tested bad . Needs element WP8544771. Thermostat and cut off 279973 and thermistor WP8577274.; ordrng 1 279973 (cutoff-tml) and 1 WP8544771 (element) and 1 WP8577274 (thermistor)
Near Rochester, NY 14613
Shaiman
Job Details: 03/27/2019
WASHER AMANA MVWC565FW1 F5E2 F0E2 upon arrival. Lit lock is not responding as it should in manual diagnostics. Will not run auto diagnostics due to malfunction of lid lock. Replacing latch.; ordrng 1 W11162438 (CONTROL) and 1 W11307244 (LATCH)
Near Rochester, NY 14606
David
Job Details: 03/26/2019
WASHER MAYTAG MVWB766FW1 Unit making grinding noise during spin and agitate. Replacing gear case.; ordrng 1 W10811956 (drum assy)
Near Brockport, NY 14420
Gary
Job Details: 03/26/2019
OVEN JENN AIR JJW3830WP02 "Repaired pinched wire to lower door latch assy, replaced slow middle fan. Ran and tested unit, unit is working."
Near Pittsford, NY 14534
Dave
Job Details: 03/26/2019
WASHER WHIRLPOOL WTW6300SW0 Suspension was very loose . Replaced suspension and tested washer in auto diagnostics. Washer tested good .; dspstn on spec-tagged invntry: 1 W10820048 SUSPENSION
Near Brighton, NY 14610
Steve
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRS321SDHV00 Replaced evaporator and heater for open heater causing unit to not defrost and warm temps in fresh food section. The refrigerator tested good.
Near Rochester, NY 14624
Dave
Job Details: 03/26/2019
FREEZER WHIRLPOOL MZF34X16DW01 Freezer door is warped . No physical damage. Customer states that the ice build has been happening since they purchased the unit . Called Techline SR 7724459468 . Techline doc. Called trade care team . Auth code mjijzjiap1 parts covered . Ordering door W10746780. Call customer when door comes in. ; ordrng 1 W10746780 (dor-fmd)
Near Rochester, NY 14618
Dave
Job Details: 03/26/2019
DISHWASHER GE GLD6700N10WW Drain hose had debris in the line as well as inside the dishwasher. Removed debris blocking drain up . Ran unit in a couple of cycles to get things loose. Dishwasher is now draining .
Near Rochester, NY 14625
Dave
Job Details: 03/26/2019
DISHWASHER FRIGIDAIRE LGBD2431NF0B Replaced bottom door gasket for falling off . Tested dishwasher. No leaks . Tested good .
Near Rochester, NY 14618
Dave
Job Details: 03/26/2019
DISHWASHER GE GLD6700N10WW Drain hose had debris in the line as well as inside the dishwasher. Removed debris blocking drain up . Ran unit in a couple of cycles to get things loose. Dishwasher is now draining .
Near Pittsford, NY 14534
Steve
Job Details: 03/26/2019
REFRIGERATOR KENMORE 106.536443 Found the motor to ice maker is only getting 101 volts. Reset power to refrigerator and customer is going to monitor. If problem persists preorder W10757851
Near Rochester, NY 14617
David
Job Details: 03/26/2019
RANGE WHIRLPOOL KSDG950ESS0 Drawer is dented. Ordering drawer. ; ordrng 1 W11098455 (panel-drwr)
Near Fairport, NY 14450
Dave
Job Details: 03/26/2019
DISHWASHER KITCHENAID KDFE304DBL1 Door gasket is torn . Called new leaf. New leaf said the model didn't match but the serial did . Sent new leaf picture of model serial . Said that they will get that changed said go ahead with repair and they will send auto code in invoice. Replaced gasket tested dishwasher. W10300924V Tested good .; used 1 W10300924V (GASKET) from stock
Near Victor, NY 14564
Dave
Job Details: 03/26/2019
RANGE GE PB975SP5SS Clock button not working . Control is discontinued WB27T11328 . No damage and everything seems to be working as expected. Spark may have been from customer unplugging unit and having a burner on while doing so .
Near Webster, NY 14580
David
Job Details: 03/26/2019
WASHER MAYTAG MVWB766FW0 Unit is making a grinding noise during spin. Replacing gearcase. Unit under 5 year standard warranty. ; ordrng 1 W10811956 (drum assy)
Near Rochester, NY 14617
David
Job Details: 03/26/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Re installed detergent lid that the coming off. Unit tested good.; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER
Near Webster, NY 14580
David
Job Details: 03/26/2019
RANGE WHIRLPOOL WFG540H0ES1 Oven not lighting consistently. Bake ignitor is weak and not always lighting the burner. Ordering ignitor; ordrng 1 WPW10324262 (igntr-oven)
Near Webster, NY 14580
David
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Light switch contacts were broken which was interrupting proper operation of the damper. Repaired switch. Customer to monitor
Near Webster, NY 14580
Steve
Job Details: 03/26/2019
WASHER MAYTAG MVWX655DW0 Replaced wash plate for stripped wash plate causing no spin. The washer tested good.
Near Rochester, NY 14622
Steve
Job Details: 03/26/2019
OVEN WHIRLPOOL WFG515S0EW1 Replaced main control for no power to bake or broil. The control came in black. The customer said that was good as long as it worked. The range tested good.
Near Rochester, NY 14609
David
Job Details: 03/26/2019
WASHER WHIRLPOOL WFW9550WW10 The spindle has broken and damaged the rear bearing front tub and bellow. Ordering tub parts; rqstng P&A on 1 W10250762 (tub-outer) and 1 W10772619 (tub-outer) and 1 WP8182119 (bellow) and 1 WPW10283352 (basket)
Near Rochester, NY 14621
Steve
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Replaced evaporator fan motor for getting power but not running. The refrigerator tested good. ; dspstn on spec-tagged invntry: 1 WP2315539 MOTOR-EVAP
Near Rochester, NY 14620
Steve
Job Details: 03/26/2019
WASHER WHIRLPOOL WFW9050XW00 Replaced bellow for leaking. The washer tested good. G.
Near Rochester, NY 14621
David
Job Details: 03/26/2019
DRYER MAYTAG MEDB835DC3 Replaced console due to unit not turning on. Unit tested good after install.
Near Churchville, NY 14428
Gary
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Customer was use to a different brand fridge that pulled out differently, unit is checking okay, customer education.."
Near Churchville, NY 14428
Gary
Job Details: 03/26/2019
REFRIGERATOR MAYTAG MFT2778EEZ00 "Called tech line butch, SR# 7724458266. Per tech line, made sure thermistor ohmed out okay 8.8k, made sure it was in right position, make sure evaporator cover was tight to evaporator for correct airflow. Defrosted evaporator advise customer to let maytag know if problem persists."
Near Hilton, NY 14468
Gary
Job Details: 03/26/2019
RANGE WHIRLPOOL WEG750H0HZ0 Unit intermittently does not send. Signal to the gas valves and igniter board. Called customer and preordered appliance manager.; ordrng 1 W11205353 (APPLIANCE MANAGER)
Near Hilton, NY 14468
Gary
Job Details: 03/26/2019
DISHWASHER KITCHENAID KDTM404ESS1 Repaired seal that was falling out of the detergent dispenser. Tests okay
Near Rochester, NY 14612
Gary
Job Details: 03/26/2019
DISHWASHER GE GHDT168V00SS "Replaced leaking watervalve, valve checked okay, no leaks, dishwasher checked okay."
Near Honeoye Falls, NY 14472
Dave
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "W10739629 called techline SR7724441074 . Techline suggested if heater isnt turning on by itself to order user interface W10865869. Also gaskets for icemaker W10739629, WPW10280988 , WPW10320706 and another heater W11087201. ; ordrng 1 W10739629 (gasket) and 1 W10865869 (cntrl-elec) and 1 W11087201 (heater) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket)"
Near Rochester, NY 14617
Gary
Job Details: 03/26/2019
DRYER MAYTAG MEDX6STBW1 "Replaced missing pully on dryer motor not allowing the dryer to tumble, tested okay.; dspstn on spec-tagged invntry: 1 WPW10198086 BELT"
Near Spencerport, NY 14559
Gary
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Ordering and replacing loud damper door.; ordrng 1 WPW10196393 (damper control assy)
Near Rochester, NY 14607
Gary
Job Details: 03/26/2019
OVEN WHIRLPOOL KSDG950ESS1 Repaired open neutral at terminal block causing stove not to turn on.
Near Pittsford, NY 14534
Steve
Job Details: 03/26/2019
REFRIGERATOR GE GFE29HME ES Replaced fresh food fan for not cooling in fresh food section. The refrigerator tested good.
Near Rochester, NY 14607
Steve
Job Details: 03/26/2019
WASHER WHIRLPOOL n/a More parts; ordrng 1 202937 (PRESSURE SWITCH)
Near Spencerport, NY 14559
David
Job Details: 03/26/2019
RANGE KITCHENAID KFGG500EBS2 Adjusted gas manifold valve for the front left burner because it was not lighting right away. Burner lights much better now.
Near Rochester, NY 14617
Gary
Job Details: 03/26/2019
DRYER MAYTAG MEDX6STBW1 "Replaced missing pully on dryer motor not allowing the dryer to tumble, tested okay.; dspstn on spec-tagged invntry: 1 WPW10198086 BELT"
Near Penfield, NY 14526
David
Job Details: 03/23/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Unit is Leaking from the water valve connection to the house water supply. This is an installation issue. Recommending that the customer have the installers or a licensed plumber repaired connection. Left water shut off to the unit.
Near Brockport, NY 14420
Gary
Job Details: 03/23/2019
DISHWASHER MAYTAG MDB8959SFZ4 "Replaced upper rack that were causing intermittent leaking, tested okay"
Near Rochester, NY 14623
Shaiman
Job Details: 03/23/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Unit was leaking from under the door. Called tech line and was told to check water inlet vent and door seal. After further diagnosis the unit was not leveled causing water to come out of the front. Leveled machine. Unit testing good.SR: 724445905; dspstn on spec-tagged invntry: 1 WPW10524469 GASKET
Near Rochester, NY 14623
Shaiman
Job Details: 03/23/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Unit was leaking from under the door. Called tech line and was told to check water inlet vent and door seal. After further diagnosis the unit was not leveled causing water to come out of the front. Leveled machine. Unit testing good.SR: 724445905; dspstn on spec-tagged invntry: 1 WPW10524469 GASKET
Near Rochester, NY 14612
Shaiman
Job Details: 03/23/2019
DISHWASHER KITCHENAID KDTE234GPS0 "Customer concerned about the machine not closing all the way, causing the cycle to not complete. Leveled the unit and adjusted the mounting location to counter top. Unit testing good."
Near Rochester, NY 14624
Shaiman
Job Details: 03/23/2019
WASHER KENMORE 417.440723 "Fabric dispenser cup had excessive amounts of mold. Replaced dispenser drawer, cleaned dispenser and ordering fabric softener cup."
Near Pittsford, NY 14534
Dave
Job Details: 03/23/2019
REFRIGERATOR WHIRLPOOL WRF540CWHB00 Replaced damper for making loud noise . Tested refrigerator tested good .
Near Macedon, NY 14502
Dave
Job Details: 03/23/2019
DRYER WHIRLPOOL WED96HEAU1 Dryer was not heating . Replaced thermal cutoff . Thermistor and thermostat. Tested dryer . Tested good .had good heat .; dspstn on spec-tagged invntry: 1 279973 CUTOFF-TML and 1 WP8557403 THRMST-FIX
Near Ontario, NY 14519
Dave
Job Details: 03/23/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXF01 Ice maker wasn't working . Replaced control board . Ice maker is now working as expected.
Near Ontario, NY 14519
Dave
Job Details: 03/23/2019
OVEN FRIGIDAIRE FEB24S2ASB Replaced gasket on door for being torn and replaced control on oven due to not turning on . Tested unit tested good . Piece on the bottom of oven that covers the vent is plastic and a piece broken off glued piece on best I could . Part for that is no available.
Near Rochester, NY 14624
Shaiman
Job Details: 03/23/2019
DISHWASHER KITCHENAID KDFE304DSS1 Bad drain pump was preventing unit to function properly. Replaced drain pump. Unit testing good. Wheel on bottom rack is also broken. Shipping part to customer. ; ordrng 1 WPW10195417SHIPDIRECT (SHIP DIRECT)
Near West Henrietta, NY 14586
Steve
Job Details: 03/23/2019
WASHER MAYTAG MVWX655DW1 "Replaced the outer tub, basket wash plate and gear-case for wash plate seized to gear-case. The washer tested good."
Near Rochester, NY 14623
Steve
Job Details: 03/23/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Replaced the evap fan motor and control fo sy ef error causing no cool. The refrigerator tested good
Near Rochester, NY 14621
Shaiman
Job Details: 03/23/2019
DRYER MAYTAG MEDB835DC3 "Replaced control, unit still is not powering on. Replacing console. ; ordrng 1 W11099769 (overlay)"
Near Rochester, NY 14618
Steve
Job Details: 03/23/2019
REFRIGERATOR AMANA ACD2238HTS Found fill tube full ice. Remove ice from fill tube. The water pressure is very good. Customer is going to wait and see if it happens again. Quoted customer 81.05 for WP67005154 water valve 12 shipping and 104.65 for labor. ; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER
Near Rochester, NY 14618
Shaiman
Job Details: 03/23/2019
DRYER KENMORE 110.967427 "Unit was disassembled upon arrival. Igniter tested good with an adequate ohm reading. Tested thermal fuse for continuity and ohms, thermal fuse is open.; ordrng 1 WP3392519 (fuse-thrml), dspstn on spec-tagged invntry: 1 279311 IGNITOR"
Near West Henrietta, NY 14586
Evan
Job Details: 03/23/2019
WASHER MAYTAG MVWX655DW1 Assisting SM with repair
Near Webster, NY 14580
Evan
Job Details: 03/23/2019
OVEN JENN AIR JJW3830DS02 Customer stated unit was not accepting commands and issue was intermittent. Checked for error codes no codes present.While using control panel discovered while attempting to select certain functions unit was not responding to commands. Replaced panel Tested all functions on panel Ran test bake cycle for both ovens Unit tested good
Near Webster, NY 14580
Evan
Job Details: 03/23/2019
WASHER MAYTAG MHWC7500YW0 Replacing switch due to unit not spinning out water correctly. Items were coming out wet at end of cycle. Replaced switch ran diagnostic test. Ran drain and spin to confirm unit was functioning properly.Unit tested good
Near Penfield, NY 14526
Evan
Job Details: 03/23/2019
RANGE KITCHENAID KFGG500EBL2 Installing new bezels due to coating chipping off old bezels causing sharp edges.Replaced bezels Reinstalled knobs Unit tested good
Near Fairport, NY 14450
Evan
Job Details: 03/23/2019
WASHER AMANA NFW7200TW Customer stated unit was squeaking while drum was spinning. Upon inspection could hear squeak customer was referring too. Inner tub is hitting bellow causing noise. Bearing is worn on machine causing drum not to spin evenly. Part is no longer available has been discontinued.Unable to repair unit.Collecting service call fee
Near Pittsford, NY 14534
Evan
Job Details: 03/23/2019
DISHWASHER KITCHENAID KUDS30FXSS8 Customer stated unit was not cleaning upper rack. Upon inspection discovered that chopper screen was full of debris and was unable to move water to upper wash arm. Unclogged chopper cleared debris Ran test cycle Unit tests good
Near Penfield, NY 14526
Dave
Job Details: 03/23/2019
REFRIGERATOR KITCHENAID KFIS27CXMS5 Refrigerator drain is plugged causing it to leak from the front . Ordering drain W10619951 ; ordrng 1 W10619951 (drain tube)
Near Webster, NY 14580
David
Job Details: 03/23/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Unit is leaking from the water supply line behind the unit. This is a plumbing issue. Recommending that the customer hire a licensed plumber to repair water supply.
Near Fairport, NY 14450
Steve
Job Details: 03/23/2019
MICROWAVE WHIRLPOOL WMH31017AS3 "Replaced door switches for door errors. Ordering correct control for vent light not turning off. ; ordrng 1 W10810046 (cntrl-elec), dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK"
Near Rochester, NY 14621
Gary
Job Details: 03/23/2019
REFRIGERATOR WHIRLPOOL WRS322FDAB05 "Replaced all 3 led modules that were causing the main module to short out and fail, no lights, tested okay."
Near Rochester, NY 14623
Gary
Job Details: 03/23/2019
50#IM 18" FS KITCHENAID KUIC18PNXS2 "Installed new watervalve, unit filled and started to cycle water over the cold plate. Aptec parts warr."
Near Rochester, NY 14623
Gary
Job Details: 03/23/2019
REFRIGERATOR AMANA AFD2535FES "Repaired open connection at the start relay causing compressor not to start, unit fired right up and started cooling."
Near Hilton, NY 14468
Gary
Job Details: 03/23/2019
DISHWASHER MAYTAG MDB8959SFZ4 "Ran diagnostics, no errors, drain checks okay, water is hot and circulating as it should, advised customer not to use liquid detergent, left some samples and filled the rinse aid container."
Near Webster, NY 14580
David
Job Details: 03/23/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced freezer door due to water line freezing repeatedly. Customer to monitor.
Near Farmington, NY 14425
Dave
Job Details: 03/23/2019
WASHER WHIRLPOOL WFW8540FW0 Washer no sensing water level . Replaced pressure sensor. Tested in auto diagnostics. Tested good.
Near Webster, NY 14580
David
Job Details: 03/23/2019
REFRIGERATOR FRIGIDAIRE FFHB2740PE5A Part received was the incorrect part and part number. Reordering kit. ; dspstn on spec-tagged invntry: 1 5303918784 GASKET-FLEX
Near Webster, NY 14580
David
Job Details: 03/23/2019
RANGE JENN AIR JDS9860CDS02 Some functions on the keypad are no longer responding. Customer is also having temperature concerns. Checked oven temps.; ordrng 1 W10314421 (panl-cntrl)
Near Rochester, NY 14611
Steve
Job Details: 03/23/2019
REFRIGERATOR MAYTAG MFW2055FRZ00 Replaced icemaker for slow ice production. The icemaker tested hood.
Near Churchville, NY 14428
Steve
Job Details: 03/23/2019
DRYER GE DPSR610DEG2WT Cleaned dryer vent.
Near Rochester, NY 14616
Gary
Job Details: 03/23/2019
DRYER MAYTAG MGDB980BW0 "Replaced torn screen, reordering exit duct.; rqstng P&A on 1 W11117302 (grill-out)"
Near Rochester, NY 14609
David
Job Details: 03/23/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Replaced cover and defrost heater due to unit not cooling. Customer to monitor.
Near Rochester, NY 14620
Gary
Job Details: 03/23/2019
DISHWASHER KENMORE 665.13899K801 "Ran diagnostics and element is not heating, Reordering control and heater. Aptec warr.; ordrng 1 W10518394 (heater) and 1 WPW10285180 (cntrl-elec)"
Near Rochester, NY 14617
David
Job Details: 03/23/2019
REFRIGERATOR WHIRLPOOL WRF560SMYM05 Unit was not. Oolong intermittently due to neutral connection at the cord connection being half seated. Re seated connector into bank. Customer to monitor.
Near Rochester, NY 14626
David
Job Details: 03/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replace out of tolerance RC thermistor. Customer to monitor.
Near Rochester, NY 14612
David
Job Details: 03/23/2019
DISHWASHER MAYTAG MDB4949SDE3 Found debris burned onto heating element causing an odor. Documented findings with tech line. Was able to clean element. Ran diagnostics to test. SR7724449540
Near Rochester, NY 14607
Steve
Job Details: 03/23/2019
WASHER MAYTAG MVWC465HW0 "Replaced control and lid lock for no locking. All three lid locks i put on came in the locked position and would not unlock. Ordering another lock. ; ordrng 1 W10838613 (lid lock assembly), used 1 W10838613 (LOCK-LID) from stock"
Near Canandaigua, NY 14424
Dave
Job Details: 03/23/2019
REFRIGERATOR WHIRLPOOL EL88TRRWS01 refrigerator getting to cold . Temperatures around mid 20's called techline Tech line SR 7724451832. Tech suggested replacing the thermostat WPW10424991. Ordering thermostat. ; ordrng 1 WPW10424991 (thermostat)
Near Rochester, NY 14611
Evan
Job Details: 03/23/2019
OVEN AMANA AER6303MFS2 Customer stated unit was not accepting commands. Upon inspection discovered control was failing to display anything unit would not start and cycles or display clock. Ordering control ; ordrng 1 W11297545 (CONTROL)
Near Rochester, NY 14616
Evan
Job Details: 03/23/2019
WASHER WHIRLPOOL LTE6234DQ0 Customer stated unit filled but would not run. Upon inspection could hear motor humming but not running. Suspecting start capacitor is failing. Ordering capacitor ; ordrng 1 WP8572717 (start capacitor)
Near Rochester, NY 14625
Evan
Job Details: 03/22/2019
WASHER WHIRLPOOL MVWC565FW1 Customer stated unit was leaving white residue on clothing after cycle was complete. Checked for error codes. No codes present. Ran diagnostic cycle. Unit completed cycle as it should. Spoke with customer about loading and detergent use. Advising customer to use deep water wash on certain settings to ensure items are becoming fully saturated with water. Also suggesting running an extra rinse to ensure all clothing is being fully rinsed. Unit testing good otherwise
Near Sodus, NY 14551
Evan
Job Details: 03/22/2019
RANGE AMANA AGR6603SFB Replacing valve due to adjustment screw for valve stripping therefore unable to adjust flame height.Replaced valve burner. Ran test cycle. Unit tested good
Near Williamson, NY 14589
Evan
Job Details: 03/22/2019
DRYER WHIRLPOOL WGD5620HW0 Customer stated unit was not heating upon inspection discovered that screw on bracket ignitor came loose causing ignitor to move and make contact with bracket causing ignitor to short out. Replaced ignitor Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 279311 IGNITOR
Near Canandaigua, NY 14424
Dave
Job Details: 03/22/2019
WASHER MAYTAG MVWX655DW1 "Washer not turning on . Found the led on the control was off meaning the control is dead . Replaced control, Calibrated washer . Ran in auto diagnostics. Unit tested good"
Near Pittsford, NY 14534
Dave
Job Details: 03/22/2019
REFRIGERATOR KENMORE 106.536443 Replaced bracket due to the dispenser switch hold was broken . Tested unit and the buttons for cubed ice and crushed ice are reversed. Have no idea how because during the bracket swap never unplugged anything . Everything Elise tests good .
Near Rochester, NY 14618
Dave
Job Details: 03/22/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 Replaced gasket on right hand door for tearing . Also greased the crisper drawers for plastic shavings coming off . Tested drawers and door tested good .
Near Pittsford, NY 14534
Dave
Job Details: 03/22/2019
WASHER WHIRLPOOL WTW7500GW0 Called techline SR 7724440007 . Called techline said there is no part that is available to change that would fix issue techline documented call . Washer still leaving white residue. Customer following the user guide and instructions from previous tech that had called techline . Tested washer in auto diagnostics tested good . Ran calibration. Washer tested fine . Still leaving white residue on clothes customers has pictures of clothing .
Near Honeoye Falls, NY 14472
Dave
Job Details: 03/22/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Called techline SR 7724441074 . Tested ice tube heater Tested good . Ice maker line is frozen .thawed line . moved the heater to cover more of the tube . Tested unit ice maker filled with water . Customer will monitor. Customer has authorization for parts but thought that it was a authorization for labor and he had to pay for parts . Customer to call whirlpool. Customer paid service fee
Near Rochester, NY 14612
Gary
Job Details: 03/22/2019
WASHER WHIRLPOOL LSQ8543JQ0 "Unit needs agitator dogs, inner tube and pads, estimate is for dogs only. Customer is looking into a new washer; used 1 80040 (DOG 4PK) from stock"
Near Rochester, NY 14622
David
Job Details: 03/22/2019
RANGE AMANA AGR6603SFW1 Called techline due to oven odor. Sr7724433662Techline recomending running a self clean to clean out odors from manufacturing.
Near Fairport, NY 14450
Dave
Job Details: 03/22/2019
OVEN KITCHENAID KODE500EBS02 "Tech line SR 7724435382 . Tech line said to make sure no wires were touching the back of the unit And that the ground wire was attached properly. . Everything was fine when I took the unit apart. .Error codes F2E1 and F6E9 Called techline again SR 7724436275 He suggested replace both control and another user interface and if problem persists reverse L1 and L2 to the power . Ordering controls W10801665 ,W11179310 . Ordering user interface W11086152; ordrng 1 W10801665 (cntrl-elec) and 1 W11086152 (panl-cntrl) and 1 W11179310 (CNTRL-ELEC)"
Near Webster, NY 14580
David
Job Details: 03/22/2019
DRYER MAYTAG MEDX655DW1 Customer is experiencing long dry times due to washer not spinning out clothes. Dryer tested good.
Near Pittsford, NY 14534
Dave
Job Details: 03/22/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Refrigerator leaking in the back from the water valve . Refrigerator needs water valve . Ordering valve W10865826; ordrng 1 W10865826 (valve)
Near Webster, NY 14580
David
Job Details: 03/22/2019
WASHER MAYTAG MVWB765FW0 Replaced gearcase due to loud noise during spin cycle. Unit testing good.
Near Rochester, NY 14625
Dave
Job Details: 03/22/2019
DISHWASHER FRIGIDAIRE LGBD2431NF0B "Bottom door gasket has come off and was burnt on the heater. Ordering gasket 809006501 . Replaced gasket around the door with 154827601 .; ordrng 1 809006501 (gasket), dspstn on spec-tagged invntry: 1 154827601 GASKET"
Near Webster, NY 14580
David
Job Details: 03/22/2019
DISHWASHER WHIRLPOOL KUDS30IVBL3 Replaced open bi metal fuse with kit due to no power. Cleaned plugged chopper. Unit tested good