Near Webster, NY 14580
Evan
Job Details: 04/29/2019
DISHWASHER KITCHENAID KDTE24SSGP0 Customer stated unit was producing smell and and not cleaning correctly. Upon inspection discovered that spray arm holes were clogged causing unit not to push water through spray arms. Cleaned spray arms and recommended using affresh to clean cabinet Checked for error codes No codes presentUnit tested good
Near North Chili, NY 14514
Gary
Job Details: 04/26/2019
MICROWAVE WHIRLPOOL WMH32519HV3 "Segments missing in the display and cutting out completely, ordering control and display.; ordrng 1 W11333816 (DISPLAY) and 1 W11342846 (CONTROL BOARD)"
Near Rochester, NY 14617
Gary
Job Details: 04/26/2019
RANGE FRIGIDAIRE FGF366DCD Part was damaged and boxed re-ordering part rescheduling for Monday. ; ordrng 1 316489400 (ignitor)
Near Rochester, NY 14616
Gary
Job Details: 04/26/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Replaced light assembly that was not working causing all lights to be off. Lights were dim and lower fridge light is out, ordering lower fridge led assy; rqstng P&A on 1 WPW10515057 (light)"
Near Rochester, NY 14607
David
Job Details: 04/26/2019
WASHER FRIGIDAIRE FCCW3000FS3 Door lock will not release and drain pump impeller has separate. From its shaft. Ordering pump and returning with lock; ordrng 1 137108000 (pump)
Near Fairport, NY 14450
Steve
Job Details: 04/26/2019
MICROWAVE MAYTAG MMV5219DE1 Found internal breakage at connection from door to handle broke on door causing door to not open properly. Ordering door ; rqstng P&A on 1 W10811642 (door/mw)
Near Rochester, NY 14615
David
Job Details: 04/26/2019
RANGE WHIRLPOOL WFC310S0EB Front left burner is not working well due to corrosion on the terminal. Ordering burner.; ordrng 1 WPW10259865 (elmnt-surf)
Near Hilton, NY 14468
David
Job Details: 04/26/2019
REFRIGERATOR WHIRLPOOL WRF989SDAB00 Sr7724705118Ordering defrost terminator.; ordrng 1 WPW10514110 (motor evaporator)
Near Rochester, NY 14626
David
Job Details: 04/26/2019
REFRIGERATOR WHIRLPOOL ED2KVEXVB01 Bail arm is missing extension. Ordering bail arm. Ordering missing glass ; ordrng 1 W10864399 (shelf-glas) and 1 W11342242 (BAIL ARM)
Near Penfield, NY 14526
Dave
Job Details: 04/26/2019
RANGE GE JBP30BA4AD Bulb was blown replaced bulb from stock 8009 . Tested bulb . Tested good .; used 1 8009 (BULB-4OW) from stock
Near Spencerport, NY 14559
Gary
Job Details: 04/26/2019
WASHER MAYTAG MVWC400XW4 Tightened drive pully bolt and unit tested okay.; dspstn on spec-tagged invntry: 1 W10721967 CAM
Near Spencerport, NY 14559
Gary
Job Details: 04/26/2019
WASHER MAYTAG MVWB766FW1 Clicking noise during wash cycle. Calling tech line SR# 7724703166. Unit is making normal noises clicking slider clunking shifter noises.
Near Rochester, NY 14612
Gary
Job Details: 04/26/2019
DISHWASHER KITCHENAID KDTE254ESS2 "Repaired door hing that was out of alignment, tested okay."
Near Rochester, NY 14626
Gary
Job Details: 04/26/2019
RANGE WHIRLPOOL MGR8800FZ0 "Replaced sensor that was out of tolarance and a spark assy that was intermittently not sending spark to the bake ignitor. Unit already has insulated harness, Tested okay."
Near Rochester, NY 14607
David
Job Details: 04/26/2019
REFRIGERATOR AMANA ABB1921BRM00 Replaced jazz board and cleared ice from. Evaporator due to RC not cooling. Customer to monitor. ; used 1 WPW10503278 (ADC - JAZZ) from stock
Near Rochester, NY 14624
David
Job Details: 04/26/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Checked unit for rattling noise. Ran through loads in diagnostics. Unable to recreate noise. Checked frost pattern and evaporator fan for obstructions. Reseated evaporator fan to quiet the fan. Customer to monitor.
Near Rochester, NY 14624
David
Job Details: 04/26/2019
RANGE WHIRLPOOL WFC150M0EW3 Checked burners for entire element not heating well. This is normal operation per w11354284
Near Pittsford, NY 14534
Dave
Job Details: 04/26/2019
WASHER MAYTAG MVWX655DW1 Washer was stuck in drain . Wouldn't turn on off .no error codes . Cleared pressure hose and unplugged and reseated wires that do to control . Canceled the cycle . Ran in auto diagnostics tested good . Ran calibration. Tested good .
Near Rochester, NY 14625
Dave
Job Details: 04/26/2019
REFRIGERATOR KITCHENAID KFIS29BBMS03 Water dispenser pad sticking . . Replaced pad tested unit . Tested good .
Near Rochester, NY 14610
Steve
Job Details: 04/26/2019
COOKTOP GE ZGU48N6RH3SS Unit sparking all the time. Referred customer to manufacturer. Waived service fee
Near Rochester, NY 14611
Steve
Job Details: 04/26/2019
RANGE WHIRLPOOL WFE525S0HT Found metal supports on bake element were squeaking oven oven heated. Added foil tape to supports to stop squeaking. The oven tested good.
Near Fairport, NY 14450
Steve
Job Details: 04/26/2019
REFRIGERATOR KITCHENAID KBFS20EVMS11 Removed fill tube and removed ice. Fastened ice fill tube with clamp and added caulk to prevent from coming out again. The icemaker filled and tested good.
Near Rochester, NY 14617
Evan
Job Details: 04/26/2019
OVEN FRIGIDAIRE FEF368GCE Customer stated bake element had broken causing unit not to heat. Replaced bake element Ran test preheat Unit tested good
Near Sodus Point, NY 14555
Evan
Job Details: 04/26/2019
WASHER WHIRLPOOL GHW9300PW4 Customer stated unit was leaving water in bottom of drum on occasion. Suspecting that drain pump filter is clogged or pump is failing. Upon inspection discovered that filter was clogged with debris causing unit to drain slowly. Cleaned pump housing and filterRan test cycle Unit tested good
Near Marion, NY 14505
Evan
Job Details: 04/26/2019
WASHER MAYTAG MVWC500VW1 Customer stated unit was leaking water and out of balance. Discovered that spanner nit had stripped out causing unit to move excessively during spin also discovered that balance ring had small hole causing ring to leak water. Contacted customers warranty company due to parts not being available thorough distributor. Warranty company is offering customer buy out
Near Rochester, NY 14623
Shaiman
Job Details: 04/26/2019
WASHER WHIRLPOOL WFW5620HW0 Replaced water valves.
Near Webster, NY 14580
Evan
Job Details: 04/26/2019
DRYER MAYTAG MGD6630HW0 Customer stated unit was producing rattling sound. Discovered that sound was coming from vent rattling. Used styrofoam adhesive strip at exit of machine to stop rattling. Ran test cycle Unit tested good
Near Honeoye Falls, NY 14472
Dave
Job Details: 04/26/2019
DISHWASHER MAYTAG MDB7749AWM2 Dishwasher not turning on . User interface flashing like door isn't closed . Opened up unit . Found the door lock was unplugged. Plugged unit back in . Made sure it wouldn't come out again. Leveled the legs due to the door being hard to pull . Tested unit in auto diagnostics. tested good.
Near Rochester, NY 14624
Shaiman
Job Details: 04/26/2019
WASHER WHIRLPOOL WTW5000DW1 "Customer concerned with clothes still wet after wash. F0E5 F5E1 on arrival. In manual test mode, unit would not get up to expected spin speed. Hub was severely worn. Replaced hub & recalibrated. Unit testing good. ; used 1 W10528947 (HUB) from stock"
Near Canandaigua, NY 14424
Steve
Job Details: 04/26/2019
REFRIGERATOR WHIRLPOOL GARF19XXYK01 Found low side line to the compressor has a leak from previous repair. Soldered connection and recharged. Bubbled connections and found no leaks. The refrigerator tested good.
Near Brockport, NY 14420
Shaiman
Job Details: 04/26/2019
DRYER WHIRLPOOL WED4815EW Installed cord and tested machine. Unit testing good.
Near Penfield, NY 14526
Evan
Job Details: 04/25/2019
MICROWAVE KITCHENAID KOCE507ESS06 installing new harness due to microwave door not acknowledging when door is shut unit thinks microwave door is still open. Replaced harness.Tested unit When testing unit microwave began to run then entire unit shut off. Unit would not respond to commands. Called tech line Sr:7724699043Tech line recommending replacement of appliance manager and control for microwave. ; ordrng 1 W10915648 (APPLIANCE MANAGER MICRO) and 1 W11179310 (APPLIANCE MANAGER )
Near Spencerport, NY 14559
Gary
Job Details: 04/25/2019
DISHWASHER KITCHENAID KDFE104DSS2 Drain pump is missing impeller blades and ordering 1 retainer for the kickplate; ordrng 1 W10876537 (drain pump) and 1 WPW10503548 (retainer)
Near Fairport, NY 14450
Steve
Job Details: 04/25/2019
REFRIGERATOR KITCHENAID KSC23C8EYB02 22 freezer 42 in fresh food Test 1 low side 30 high side 30 Test 2 sameTest 3 low -15 to 20 high side 110 Test 4 low -5 high 110Test 5 low -30 high 115 Sr#7724524439 called tech line. They want to cut and find restriction in capillary tubes. Called office and the office is going to decide on next step. ; O-emld tckt
Near Webster, NY 14580
David
Job Details: 04/25/2019
RANGE WHIRLPOOL WFE550S0HZ1 Sr7724691879.Trim is from door glass Customer still having an issue with temps returning with another Control per tech line. ; ordrng 1 W11178521 (NAMEPLATE) and 1 W11249559 (GLASS) and 1 W11295998 (CONTROL) and 1 WPW10181986 (sensor)
Near Rochester, NY 14616
David
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Unit is not cooling due to a low side leak. Ordering evaporator and dryer. ; rqstng P&A on 1 W10836706 (evaporator) and 1 W10843121 (drier-tube)
Near Rochester, NY 14612
David
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Icemaker fill cup is freezing over. Ordering tube and valve. ; ordrng 1 67006317 (tube-water) and 1 W11043013 (valve)
Near Rochester, NY 14624
Dave
Job Details: 04/25/2019
OVEN WHIRLPOOL WGG755S0BE00 "Right rear burner not turning on , gas valve is seized . Needs new valve . Ordering valve WPW10206287 . Charged service call and parts . Labor is 89.95; ordrng 1 WPW10206287 (valve-brnr)"
Near Rochester, NY 14617
Gary
Job Details: 04/25/2019
WASHER WHIRLPOOL WTW6600SW2 "Unit needs struts and a bearing, customer is going away and won't be home till Tuesday, wants to talk to her husband first. Estimate only. Service call paid.; rqstng P&A on 1 W10435302 (bearing) and 1 W10820048 (suspension)"
Near Fairport, NY 14450
Steve
Job Details: 04/25/2019
OVEN-MW COMBO GE PSB2200NBB01 Installed magnetron and diode with same result. Found the terminal connecter and transformer is broken. Put original parts back in and ordered transformer. ; ordrng 1 WB17X10030 (transformer high vol)
Near Webster, NY 14580
Evan
Job Details: 04/25/2019
DISHWASHER JENN AIR JDTSS244GP0 Customer stated upper rack was falling. Upon inspection discovered that welds had snapped on tracks causing upper rack to fall. Replaced tracks on each side.Reinstalled upper rack Unit tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Near Rochester, NY 14617
Evan
Job Details: 04/25/2019
DRYER MAYTAG MGD8200FW1 Customer stated unit was leaving large amount of moisture around door and at bottom of door when unit was finished drying load. Checked for error codes unit was displaying f4e3 error code (restricted airflow). Dissembled unit to inspect blower vent. Blower vent and lint screen are clear. Reassembled unit and used vent test kit to measure airflow. Test kit showed good airflow. Called tech-line Sr: 7724693038Tech line recommending speaking with customer about load size causing poor air flow Unit itself tested good
Near Rochester, NY 14622
Evan
Job Details: 04/25/2019
RANGE GE PGB918SEM4SS Customer stated unit was not accepting commands control panel was unresponsive. Removed rear panel from machine. Inspected control and user interface. Discovered UI connector at control was partially unseated. Removed and inspected both connectors. Reseated connectors and plugged unit back in. UI is now accepting commands. Tested all functions on in touch panel. Ran test preheat to 350 unit preheated as is should. Tested broil and convection also. Customer to monitor and report back if issue persists.
Near Webster, NY 14580
Evan
Job Details: 04/25/2019
DRYER MAYTAG MGD4200BG0 Replacing inner door assembly due to sole sagging causing unit not to shut. Replaced door assembly Ran test cycle Unit tested good
Near Fairport, NY 14450
Dave
Job Details: 04/25/2019
WASHER MAYTAG MVWB980BW Washer needs bearing . Very loud . Called new leaf AUTH NLAC10082616 Ordering Bearing part W10435302; ordrng 1 W10435302 (bearing)
Near Rochester, NY 14612
Gary
Job Details: 04/25/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 "Ice is in the icemaker but it's not cycling, dropping ice, called tech line. SR7724697825, ran all icemaker tests, tech line said everything seems to be working and that we should replace the main control.; rqstng P&A on 1 W10843055 (cntrl-elec)"
Near Spencerport, NY 14559
Gary
Job Details: 04/25/2019
RANGE MAYTAG MER8674AS0 "Unit needs a bake element, picked up and replaced bake element. Unit tests okay.; pckd up 1 W10779716 (elmnt-bake)"
Near Rochester, NY 14612
David
Job Details: 04/25/2019
RANGE WHIRLPOOL WFG525S0HZ1 Range has a scratch on the console ordering console.; ordrng 1 W11026866 (panl-cntrl)
Near Pittsford, NY 14534
Steve
Job Details: 04/25/2019
REFRIGERATOR JENN AIR JB36NXFXRE01 Replaced light modules for shorted lights and causing lights to blink and not light. the lights tested good.
Near Rochester, NY 14610
Steve
Job Details: 04/25/2019
WASHER MAYTAG MVWX655DW1 Replaced gear case for leaking oil. The washer tested good.
Near Rochester, NY 14618
Steve
Job Details: 04/25/2019
DRYER KENMORE 110.875831 "Found broken belt and seized idler pulley. Replaced idler and pulley. The dryer tested goood. ; used 1 279640 (PULLEY-IDLER), and 1 341241 (BELT) from stock"
Near Webster, NY 14580
David
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Ice-maker was not making ice. Pulled out an ice cube stuck in the teeth and it resumed proper operation.Restricted air bleed due to frozen items in the RC.; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER
Near Webster, NY 14580
David
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Replaced water tube and valve to to icemaker fill cup freeing over. Icemaker cycled and filled after install.
Near Webster, NY 14580
David
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Sr 7724694022 techline deemed unrepairable due to repeat issue unit is now OOW customer to contact customer service. Replaced cover in the interim. Control has already been updated to version 800.
Near Webster, NY 14580
David
Job Details: 04/25/2019
MW-HOOD COMBO JENN AIR JMV8208BAS Monitor switch was sticky but operating normally at this time. Cleaned and tested in multiple power modes. Customer to monitor.
Near Rochester, NY 14612
David
Job Details: 04/25/2019
DRYER FRIGIDAIRE FASG7073NW0 Unit is not drying due to restricted and long venting no airflow to the outside. Recomedning that the customer replace the venting.
Near Fairport, NY 14450
Steve
Job Details: 04/25/2019
WASHER GE GTWN3000M1WS Found evidence of transmission and upper seal leaking. The cost of the repair outweighs the cost of a new washer. The customer is going to replace.
Near Livonia, NY 14487
Dave
Job Details: 04/25/2019
WASHER MAYTAG MVWX655DW1 "Replaced all switches ,wire harnesses and control. Calibrated wash and ran in auto diagnostics. Washer tested good"
Near Rochester, NY 14612
David
Job Details: 04/25/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replace damaged console.
Near Rochester, NY 14623
Gary
Job Details: 04/25/2019
REFRIGERATOR MAYTAG MFI2568AEQ "Corroded high side line, customer declined repaired and is buying new."
Near Rochester, NY 14624
Gary
Job Details: 04/25/2019
MICROWAVE KITCHENAID KHMS2050SSS3 "Met customer at the door, he had some questions about how much it would run in costs and after I explained it's a 2 man job and labor over 134.00 before parts would be added in he declined going any further and declined service call, customer is buying a new unit"
Near Rochester, NY 14619
Gary
Job Details: 04/25/2019
WASHER AMANA NTW4516FW3 "Ran diagnostics, 1 error, over suds condition. No signs of water leaking anywhere, possible over flow from the drain when over sudsing, advised customer to use less soap."
Near Rochester, NY 14606
Gary
Job Details: 04/25/2019
MICROWAVE WHIRLPOOL WMH31017AW3 "Replaced door interlock switch causing light to flicker and microwave not to run..; dspstn on spec-tagged invntry: 1 8206232A BULB , used 1 W10727360 (SWITCH - 1/4") from stock"
Near Rochester, NY 14616
Gary
Job Details: 04/25/2019
WASHER WHIRLPOOL WTW4855HW1 "Replaced lid switch that was not latching, tests okay; used 1 W11307244 (LATCH) from stock"
Near Rochester, NY 14616
Gary
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Repaired binding rails causing freezer door to stick open,"
Near Rochester, NY 14624
Dave
Job Details: 04/25/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Error code F4E3 . Wash motor failure . Replaced motor with W11085683 . Tested unit in auto diagnostics. Tested good
Near Pittsford, NY 14534
Dave
Job Details: 04/25/2019
DRYER MAYTAG MEDB400VQ1 Dryer door closing by itself after it opens . Leveled the dryer . Door does not close by itself anymore.
Near Fairport, NY 14450
Dave
Job Details: 04/25/2019
OVEN WHIRLPOOL WOS97EC0HZ01 Replaced user interface and control. Due to not operating correctly or displaying right . Tested unit . Tested good .
Near Canandaigua, NY 14424
Steve
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL GARF19XXYK01 Replaced compressor for not starting. The refrigerator tested good.
Near Fairport, NY 14450
Dave
Job Details: 04/25/2019
MICROWAVE GE JVM1640AB004 Microwave not turning on . Checks fuse . Good . Checked power to microwave good . Checked all door switches . Tested good . Microwave needs control board . Control board is discontinued. Customer is going to look for a new unit .
Near Marion, NY 14505
Evan
Job Details: 04/25/2019
WASHER MAYTAG MVWC500VW1 Installing new drain hose due to unit leaking from old hose at drain inlet. Replaced hose Ran test cycle Unit tested good No leaks
Near Rochester, NY 14626
Gary
Job Details: 04/24/2019
WASHER WHIRLPOOL WFW9550WL00 "Door latch is not registering and unit will not start, ordering door switch.; ordrng 1 WPW10253483 (latch)"
Near Newark, NY 14513
Dave
Job Details: 04/24/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 When opening the right hand fresh food section door you could hear a noise . Door stopper on that door was backwards . Fixed door stopper . Leveled. Refrigerator. Tightened all handles on refrigerator.left hand door has a dent on the top ridge. Ordering door W10815695; ordrng 1 W10815695 (dor-fip ss)
Near Geneva, NY 14456
Dave
Job Details: 04/24/2019
WASHER MAYTAG MVWC565FW1 Washer leaving white residue on clothes that are air dried . Washer had a smell . Customer did run affresh through the unit . No smell after . Gave customer tips on best cycles to run washer on . No error codes . Calibrated washer . Ran in auto diagnostics tested good .
Near Rochester, NY 14623
Steve
Job Details: 04/24/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Replaced compressor and installed filter drier. Unit testing good.; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE
Near Lyons, NY 14489
Dave
Job Details: 04/24/2019
MICROWAVE WHIRLPOOL UMV1160CB6 "Replaced all high voltage parts for being burned . Magnetron, diode, high voltage transformer and capacitor. .tested unit . Tested good; dspstn on spec-tagged invntry: 1 W10216360 MAGNETORN"
Near Farmington, NY 14425
Dave
Job Details: 04/24/2019
REFRIGERATOR FRIGIDAIRE FRT18S6AW8 Defrost thermostat failed . Replaced thermostat with truck stock WP4387490 . Customer will monitor ; used 1 WP4387490 (DEFROST TSTAT 50) from stock
Near Fairport, NY 14450
Dave
Job Details: 04/24/2019
WASHER WHIRLPOOL WTW4800XQ4 Drain pump humming . Not sucking the water out . Drained water out of washer . Checked drain pump no debris inside . tried drain pump again started working . Put washer back together. Quoted customer for job to replace pump . Customer is going to see how long the washer works right now. May buy new washer .
Near Victor, NY 14564
Dave
Job Details: 04/24/2019
DRYER WHIRLPOOL WED70HEBW Dryer not turning on . Found the thermal fuse was blown . Replaced fuse from stock on truck WP3392519. Tested dryer . Tested good .; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Rochester, NY 14606
Gary
Job Details: 04/24/2019
WASHER WHIRLPOOL WFW75HEFW0 Repaired loose connection at the control board causing communications errors. Tests okay.
Near Rochester, NY 14612
Gary
Job Details: 04/24/2019
DRYER MAYTAG MEDX655DW1 "Reconnected loose door switch plug, unit tested okay."
Near Rochester, NY 14617
Gary
Job Details: 04/24/2019
DRYER MAYTAG MGD8200FC1 Tightened up exhaust venting exiting dryer that was vibrating.
Near Rochester, NY 14617
Gary
Job Details: 04/24/2019
DISHWASHER MAYTAG MDB8989SHZ0 "Repaired poor power connection at dishwasher junction box causing no power to the dishwasher, tested okay."
Near Webster, NY 14580
David
Job Details: 04/24/2019
RANGE WHIRLPOOL RF262LXS8 Infinant switch has stuck co tacts that are illuminating w cooktop on light all he time. Ordering infinite switch ; ordrng 1 WP3149400 (switch-inf)
Near Rochester, NY 14610
Gary
Job Details: 04/24/2019
REFRIGERATOR FRIGIDAIRE FPHN2899LF3 Replaced defrost tstat that wasn't allowing the freezer to defrost causing a warm fridge. ; used 1 WP4387490 (DEFROST TSTAT 50) from stock
Near Rochester, NY 14606
Gary
Job Details: 04/24/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Moved high side tube that was rattling against the compressor, checks okay."
Near Rochester, NY 14623
Steve
Job Details: 04/24/2019
WASHER MAYTAG MHW5630HW0 Took ui from machine to repair another customers washer; saved tckt
Near Rochester, NY 14611
David
Job Details: 04/24/2019
DISHWASHER MAYTAG MDBH979AWW3 Replaced OWI for erratic operation.
Near Rochester, NY 14610
Steve
Job Details: 04/24/2019
REFRIGERATOR FRIGIDAIRE DGUS2645LF3 Quoted customer for ice maker and water dispenser module. Customer is going to decide is they want it repaired. ; rqstng P&A on 1 241789231 (ICEMAKER) and 1 242074223 (module-dispenser)
Near Rochester, NY 14620
David
Job Details: 04/24/2019
REFRIGERATOR WHIRLPOOL GT1SHTXMT01 Frosting is freezer was caused by bin in refrigerator not allowing door to close. Customer had already corrected the issue. SC paid on 81316
Near Rochester, NY 14618
David
Job Details: 04/24/2019
WASHER WHIRLPOOL WHD5090GW0 Replaced ACU due to mail relay error. Unit tested good after installation.
Near Webster, NY 14580
David
Job Details: 04/24/2019
DISHWASHER KITCHENAID KDFE104HPS0 Replaced rails due to door opening during cycle.
Near Fairport, NY 14450
Evan
Job Details: 04/24/2019
DISHWASHER WHIRLPOOL WDF760SADM0 Customer unavailable for service rescheduling for May 14th. ; schdld next appmnt for 5/14 TUE !
Near Marion, NY 14505
Evan
Job Details: 04/24/2019
WASHER MAYTAG MVWC500VW1 Installed new brake drive reassembled unit. Unit is now leaking water from drain hose. Ordering drain hose ; ordrng 1 285871 (DRAIN HOSE KIT)
Near Rochester, NY 14620
Steve
Job Details: 04/24/2019
WASHER GE NA123 Landlord did not answer phone when n the way. Tennant let us in. Found the connection in the motor to the mode shifter was loose. Unplugged and plugged i. And the washer started to spin and drain. If the problem persists the motor will need to be replaced.
Near Pittsford, NY 14534
Evan
Job Details: 04/24/2019
DRYER WHIRLPOOL WED9200SQ0 Customer stated unit was stuck on sensing. Upon inspection discovered that thermal fuse had blown causing issue. Replaced fuse Vacuumed cabinet Ran test cycle Unit tested good ; used 1 WP3390719 (FUSE-THERMAL) from stock
Near Fairport, NY 14450
Evan
Job Details: 04/24/2019
DISHWASHER WHIRLPOOL WDT970SAHV0 Customer stated that unit was filling with water and draining but never dissolving soap packet. Upon inspection unit was displaying 2 error codes.F4-E3 (wash motor not running) F7-E1 (no heat ) Wash motor is failing to pump water through wash arms. No heat error code is from unit not moving water through cabinet causing heater to shut off. Replaced sump & motor Ran diagnostic cycle Unit tested good Part cost Covered Per KB ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
Near Macedon, NY 14502
Evan
Job Details: 04/24/2019
WASHER WHIRLPOOL WTW8000BW0 Unit was flashing DL error code. Upon inspection discovered that latch had broken causing error codeReplaced latch Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10619844 LATCH
Near Williamson, NY 14589
Evan
Job Details: 04/24/2019
WASHER WHIRLPOOL WTW4930XW3 Customer stated unit would not spin. Unitnwas displaying shifter fault error code. Replaced shifter ran test cycle. Unit tested good ; used 1 WPW10006355 (ACTUATOR) from stock
Near Rochester, NY 14621
Evan
Job Details: 04/24/2019
RANGE WHIRLPOOL WFE540H0AS0 Replacing bake element control board and thermal fuse due to old bake element breaking and making contact with cabinet causing unit to pop thermal fuse and short out control board. Replaced control Replaced bake element Replaced fuse Ran test bake cycle Unit tested good