Service History 120 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Rochester, NY 14622

James

Job Details: 06/15/2022

Inspected unit and its still leaking from suction line. Called techline. They said to shorten cap tube and install filter drier. Replaced panel. Sealed system. Techline wants repair documented with pictures. ; ordrng 1 WPW10143759 (Uv) and 1 W11504436 (6-1.8) and 1 W11504445 (5-4) and 2 W11506627 (1.8)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM02

Near Rochester, NY 14609

Dave L

Job Details: 06/15/2022

Replaced jammed ice maker. ; used 1 Sh (Sh) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Fairport, NY 14450

Andres V

Job Details: 06/15/2022

Part did not arrive.; ordrng 1 W11546685 (Water valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Pittsford, NY 14534

Andres V

Job Details: 06/15/2022

Customer states that door was scratch when delivered. She called about it and they sent her a new freezer door but not the handles or the deli drawer door. ; ordrng 1 W11045129 (Handle) and 1 W11045125 (Freezer handle) and 1 W11435354 (Deli drawer door) and 1 W11045125 (Deli drawer handle)

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Irondequoit, NY 14617

James

Job Details: 06/15/2022

Complaint that gas was on and igniters werent trying to spark. Tested unit and locks work on valves. Burners not igniting everytime. Fl burner leaks when its off for 1-2 seconds. Ordering manifold. ; ordrng 1 W10806878 (Manifold)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDM0

Near Geneseo, NY 14454

Jeremy

Job Details: 06/15/2022

Customer stated unit would not drain and that they vacuumed standing water from unit. Checked and found F8E2 and F6E4 error codes. Ran diagnostic cycle and all functions check good. Possible customer removed obstruction when vacuuming water from unit.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Canandaigua, NY 14424

Dave F

Job Details: 06/15/2022

"F10E5 diverter leak error. F10E2 wax motor error. Put unit in diagnostics, shut off mid cycle, Tested again, went through full cycle good. Did not find any leaks. Wax motor is Working according to tech sheet it says to order sump W11416362 and control W11410066 for wax motor. Ordering parts ; ordrng 1 W11410066 (Control) and 1 W11416362 (Sump)"

We serviced a

MAYTAG WASHER

Model MVWC555DW1

Near Rochester, NY 14626

Dave L

Job Details: 06/15/2022

Seal on gearcase is leaking ordering gear case; ordrng 1 W11454734 (Gearcase) and 1 Sh (Sh)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHV00

Near Rochester, NY 14612

Dave L

Job Details: 06/15/2022

Replaced door due to poor insulation near fill tube. Customer to monitor ; dspstn on spec-tagged invntry: 1 LW11026428 DOOR- BLACK

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Pittsford, NY 14534

Andres V

Job Details: 06/15/2022

"Customer states that theirs soap residue left on dishes when cycle is done. Started a normal cycle on unit and made sure spray arms were moving freely, when doing so I noticed that the water going in was cold water not hot water which can cause dishes to not get as clean as they should be. I Explained this to customer and let her know she needs hot water. Also the cover on the UI is coming off.; ordrng 1 W11460908 (Control panel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFI2089AES

Near Rochester, NY 14623

Andres V

Job Details: 06/15/2022

"Called customer to inform them I was on my way but did not answer so left voicemail. Showed up to house but no one was home, waited 15 min left door tag."

We serviced a

KITCHENAID RANGE

Model KFGG500ESS3

Near Rochester, NY 14618

Andres V

Job Details: 06/15/2022

Customer stated unit was shutting off randomly for about 6 hrs then turn back on by itself. This has happened a few times since they have bought the unit. I checked all the wiring and board but did not see anything wrong with it. I believe unit is having an intermittent issue with the ACU.; ordrng 1 W11088878 (Acu)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS0

Near Rochester, NY 14618

Andres V

Job Details: 06/15/2022

Customer stated unit would not turn on in a bake cycle. Diagnosed unit and found that igniter is not getting hot enough causing unit not to release any gas. Had igniter with me replaced it and tested unit. Burner turned on and is working.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Hilton, NY 14468

Dave L

Job Details: 06/15/2022

Replaced control and fan harness due to defrost issue. Customer to monitor

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC

Near North Syracuse, NY 13212

Chuck G

Job Details: 06/15/2022

Customer stated that lid was locked. Lid lock tested bad but after quoting the customer she declined the repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Canandaigua, NY 14424

Dave F

Job Details: 06/15/2022

Replaced element for brass bushing due to service pointer. Tested unit. Unit checks good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14612

James

Job Details: 06/15/2022

Replaced damper and gasket. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11087463 DAMPER

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Liverpool, NY 13088

Chuck G

Job Details: 06/15/2022

"Customer is having problems selecting the temp. No codes. Unit completed a diagnostic test cycle normally. I inspected unit and found no issues with the console. I showed the customer how to use the functions, cycle selection and settings. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Syracuse, NY 13208

Chuck G

Job Details: 06/15/2022

"Customer stated that unit will not go into a spin cycle. Error code F8E1-long fill. The unit successfully completed a diagnostic test cycle. I made sure pressure hose is clear of debris. I leveled unit, verified that hot and cold water valves are on and calibrated unit. i ran a quick wash cycle in which it completed successfully. Customer was no using HE detergent. I explained to the customer about the proper amount of he detergent to use and cycle section. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Syracuse, NY 13215

Chuck G

Job Details: 06/15/2022

Unit is not responding to commands. Receptacle tested bad. Plugged unit into another receptacle and unit was responsive. No codes. Ran a diagnostic test cycle and the unit operated normally. Unit tested good

We serviced a

KITCHENAID RANGE

Model KSDB900ESS5

Near Marcellus, NY 13108

Chuck G

Job Details: 06/15/2022

"Replaced right & left lower drawer slides, drawer and LP conversation kit and front left burner head. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW0

Near Elbridge, NY 13060

Chuck G

Job Details: 06/15/2022

Customer stated that she is hearing a squeaking noise. Error code found F7E1-tachometer missing. Ran a diagnostic test cycle to confirm noise. The noise was coming from the belt. Replaced belt W11239857. I ran another diagnostic test cycle to confirm that the noise was no longer present. Unit tested good ; used 1 W11239857 (Belt) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS0

Near Rochester, NY 14606

Andres V

Job Details: 06/10/2022

"Replaced switch and watched burner to see if it would turn on by itself, burner did not turn on by itself and is working properly."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Liverpool, NY 13090

Chuck G

Job Details: 06/10/2022

"Customer stated drain pump would not shut off. Code found F8E4- float switch. I remove the drip pan and remove water from pan. Reinstall float switch and pan. I ran a diagnostic tech cycle, no water was coming from the unit, i explained to the customer how to load the bottom rack of unit to assure that no water leaks from the door. Unit tested good"

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Clay, NY 13041

Chuck G

Job Details: 06/10/2022

Customer stated that on the bulky cycle the unit did not finish the cycle. Error codes found F5E2-lock failure and F0E5-out of balance. I cleared codes and ran a diagnostic test cycle in which the unit operated normally. Lid lock tested good. I explained to the customer how to use and what to wash on the bulky cycle. Unit tested good

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53520CS5

Near Canandaigua, NY 14424

Jeremy

Job Details: 06/10/2022

Found faulty interlock switch causing cooling fan to run when door is closed. Replaced interlock assembly. Unit checks good.; used 1 W11244490 (INTERLOCK) from stock

We serviced a

WHIRLPOOL DRYER

Model WFW92HEFC0

Near Pittsford, NY 14534

Jeremy

Job Details: 06/10/2022

"Unit has F9E1 error code. Found foreign objects in drain pump filter restricting drain. Removed restriction, unit checks good.; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Penfield, NY 14526

Andres V

Job Details: 06/10/2022

Replaced both spray arms on unit.

We serviced a

MAYTAG FREEZER

Model MZF34X16DW01

Near Honeoye Falls, NY 14472

Dave F

Job Details: 06/10/2022

freezer temp was 9 degrees under product. Unit has full frost pattern. But had some ice build up around thermistor and fan shroud . Defrosted area and unit is building a frost pattern customer will monitor. . If problem persists could be sealed system issue but order evap thermistor WPW10383615 And fresh food thermistor WPW10384183

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZBM00

Near Pittsford, NY 14534

Dave F

Job Details: 06/10/2022

Drain tube was frozen . Cleared duck bill on drain and defrosted freezer. Installed wire to wire that goes down to drain hole . Leveled unit so the water will go to the right as it was leaning left . Adjusted freezer door so it closes properly. Unit tested good

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958XEB4

Near Rochester, NY 14618

Dave F

Job Details: 06/10/2022

"Ice maker did not come with bail arm . Ordering bail arm and bring ice maker back with ; ordrng 1 W11285509 (Bail arm), dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Webster, NY 14580

James

Job Details: 06/10/2022

Replaced controls and adjusted feet so doors close better. Customer is to monitor.

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXWHA

Near Macedon, NY 14502

Andres V

Job Details: 06/10/2022

Customer stated unit was leaking from bottom right corner and rack adjuster was also falling off. I reccomended customer gets bottom seal replaced. Spray arms and manifold looked good did not see any cracks. Rack adjuster is cracked and doesn't hold the wheel; ordrng 1 WPW10497235 (Seal) and 1 W10712394 (Rack adjuster)

We serviced a

JENN AIR COOKTOP

Model CG200B

Near Pittsford, NY 14534

Jeremy

Job Details: 06/10/2022

Found ignitor loose and misaligned with burners on left hand side. Tightened and adjusted ignitor and cleaned burners. Unit checks good.

We serviced a

WHIRLPOOL WASHER

Model WTW5500XW0

Near Rochester, NY 14620

James

Job Details: 06/10/2022

Replaced capacitor and calibrated. Ran drain and spin successfully. One year warranty on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Ontario, NY 14519

Andres V

Job Details: 06/10/2022

Replaced door on unit. Tried to replace rails but they are riveted on and new rails did not come with screws to hold it down. Rails that are on fridge seem to be working properly and bring the door in so it seals correctly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS04

Near Ontario, NY 14519

Andres V

Job Details: 06/10/2022

Customer stated unit was not cooling in fresh food section. Put unit into a diagnostic mode and ran the evap fan test. Fan did not turn on so I took off back panel and tested voltage to fan. Fan is getting 120v but not turning. Unit needs new fan motor.; ordrng 1 W11024089 (Fan motor)

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Rochester, NY 14618

Jeremy

Job Details: 06/10/2022

"Replaced broken element, unit checks good.; dspstn on spec-tagged invntry: 1 279838 ELEMENT"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Webster, NY 14580

Andres V

Job Details: 06/10/2022

Replaced evaporator fan. Put unit into diagnostic mode and tested fan. Fan turned on and is working properly.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Penfield, NY 14526

Andres V

Job Details: 06/10/2022

"Customer stated unit was not filling with enough water. I explained to customer that this is the way new washers are, they do not fill as much as the old washers do. They sense how many clothes are in the basket and add water accordingly."

We serviced a

WHIRLPOOL MICROWAVE

Model WML75011HZ10

Near Webster, NY 14580

Andres V

Job Details: 06/10/2022

Customer stated that when unit fan was turned on the fan was blowing into home and not out. Called whirlpool because I wasn't sure of this issue. Whirlpool told me that this is a install issue and not anything going on with the microwave. I explained this to customer and he states that unit was installed correctly. He is going to return microwave and get a different one .Sr 7733850720

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14618

Jeremy

Job Details: 06/10/2022

"Unit has F8E4 for float switch open. Found water in drip tray. Ran unit could not find any leaks. Found price of ceramic in filter possibly leading to overfill. Removed foreign object, Unit operating as expected."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Rochester, NY 14606

James

Job Details: 06/10/2022

Unit leaking from drain and pushing door open. Defrosted drain and verified door sealing. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDW00

Near Rochester, NY 14616

James

Job Details: 06/10/2022

Ff door came in stainless steel. Part number is correct for white. Need badge. Inspected freezer door. Customer opted to replace both doors at same time. Told customer to dispose of incorrect door. ; ordrng 1 LW10646224 (Door) and 1 W11178521 (Badge)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Rochester, NY 14612

James

Job Details: 06/10/2022

Unit not drying dishes. Door panel loose. Open winding on heater circuit. Found thermostat unplugged. Plugged in t stat and tightened door panel. Tested diagnostics cycle and heater powered on. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14609

Jeremy

Job Details: 06/10/2022

"Unit would not start. Checked and found open thermal fuse. Replaced thermal fuse, unit checks good.; used 1 WP3392519 (FUSE-THERMAL) from stock"

We serviced a

AMANA MICROWAVE

Model AMV2307PFS4

Near Hilton, NY 14468

James

Job Details: 06/10/2022

Replaced control and tested. Unit functions properly.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Rochester, NY 14626

Jeremy

Job Details: 06/10/2022

Replaced ACU for communication error with MCU. Unit checks good.

We serviced a

AMANA REFRIGERATOR

Model SQD26VL

Near Fairport, NY 14450

Dave F

Job Details: 06/10/2022

Unit is running but there is no frost pattern . Compressor doesnt sound so good and unit is very hot . Unit is having a sealed system issue. Customer is going to seek a new unit .

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Pittsford, NY 14534

Dave F

Job Details: 06/10/2022

Unit is turning off randomly and showing PO . Checked left drawer UI and harness were good . Tested ice maker multiple times and worked. Checked fans turned on and off both sections tested good . Tested heater in diagnostics tested good .Customer did say the lights in the fresh food were delayed when opening the door this could be an indication of LED board going bad or another DC power circuit issue . Customer has had ice maker turned off and unit has not turned off . Turned ice maker back on if unit does it recommend replacing ice maker first W11579560 .customer will monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW06

Near Irondequoit, NY 14609

Andres V

Job Details: 06/10/2022

Customer stated that gasket had fallen off. Reinstalled gasket and made sure it stayed on.

We serviced a

MAYTAG DRYER

Model MEDB766FW0

Near Rochester, NY 14612

James

Job Details: 06/10/2022

Maytag 5 year warrantyUnit loud due to blower wheel unscrewed from motor. Installed blower with loctite and checked rollers. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

We serviced a

FRIGIDAIRE OVEN-MW COMBO

Model n/a

Near Rochester, NY 14624

Jeremy

Job Details: 06/10/2022

Unit does not have a model serial tag. Only able to locate serial number. Diagnosed unit to faulty control board. Unable to look up new part number due to not having model number. Tried searching by part numbers printed on board with no success. If customer is able to locate model number order oven control board.

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Caledonia, NY 14423

Jeremy

Job Details: 06/10/2022

"Replaced control and console due to not starting. Tested unit, unit checks good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Rochester, NY 14612

James

Job Details: 06/10/2022

Unit leaking under pantry drawer and mullion sticks and hots door. Removed ice and steamed drain water leaking from ice maker duct. Replaced icemaker and removed ice buildup. Tested icemaker successfully. Greased mullion and adjusted feet so doors close properly. ; dspstn on spec-tagged invntry: 1 W11462342 MODULE-LED

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Port Byron, NY 13140

Chuck G

Job Details: 06/10/2022

"Customer stated that fabric softer is leaking from dispenser when she pours it into the compartment. No codes. I ran a diagnostic test cycle and could see no water leaking from dispenser. I inspected the dispenser area and noticed that the tray was not snapped into place, i removed tray and reinstalled it. I then asked the customer to pour the softener into the compartment and the dispenser was not leaking softener. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Pittsford, NY 14534

Dave F

Job Details: 06/10/2022

Water tubing is cracked repaired tubing due to over heating from the condenser fan not running . Unit needs new condenser fan . Ordering part . Customer is paid in full ; ordrng 1 WP2188874 (condenser fan motor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Pittsford, NY 14534

Dave F

Job Details: 06/10/2022

Replaced UI . Defrosted unit. Replaced Evap thermistor foil taped and zip tied in location . Ran test 4 tested good .Replaced fan scroll . Unit tested good . ; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Auburn, NY 13021

Chuck G

Job Details: 06/10/2022

Replaced door seal. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Syracuse, NY 13215

Chuck G

Job Details: 06/10/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good.

We serviced a

MAYTAG WASHER

Model MHW5500FW

Near Syracuse, NY 13208

Chuck G

Job Details: 06/10/2022

Replaced control panel. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JB0

Near Fairport, NY 14450

Jeremy

Job Details: 06/08/2022

"Customer stated dual element burner not staying on high. Called techline to verify operation of burner SR# 7733833468. Informed that if 2 quarts of water boil in 17-20 minutes burner is operating as expected. Water boiled in 15 minutes, unit operating as expected."

We serviced a

MAYTAG WASHER

Model BRAVO

Near Fairport, NY 14450

Jeremy

Job Details: 06/08/2022

No service needed

We serviced a

WHIRLPOOL WASHER

Model WTW7040DW0

Near Waterloo, NY 13165

Chuck G

Job Details: 06/08/2022

Upon taking the top of the washer off i found a rust trail coming from the inlet water valve assembly housing W11173597 that also needs to be replaced. I quoted the customer the extra for the part but then they declined the repair and is going to purchase a new unit instead. The customer would like a refund for the parts that where paid for. ; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE

We serviced a

WHIRLPOOL WASHER

Model WFC8090GX0

Near Nunda, NY 14517

Dave F

Job Details: 06/08/2022

Replaced door for UI not responding and not working. Replaced bellow for abrasion. Unit tested good ; dspstn on spec-tagged invntry: 1 W11280150 DOOR

We serviced a

WHIRLPOOL MICROWAVE

Model MMV4207JZ0

Near Hilton, NY 14468

Dave L

Job Details: 06/08/2022

Replaced control and display. Tested ok.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AES

Near Rochester, NY 14608

James

Job Details: 06/08/2022

Replaced icemaker. Icemaker cycled after install. One year warranty on repair. Sc paid last visit. ; used 1 Sh15 from stock

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SKZ0

Near Brockport, NY 14420

Dave L

Job Details: 06/08/2022

Found wash motor getting 119vac but will not run. Quotes for wash motor. Customer was undecided.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rochester, NY 14613

Dave L

Job Details: 06/08/2022

Washer had leaked when overloaded because the tub was leaning forward causing the water to run over the tub ring. Tested washer to verify proper operation.

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ

Near Rochester, NY 14621

Dave L

Job Details: 06/08/2022

Rescheduled customer. ; schdld next appmnt for 6/15 WED 3-6

We serviced a

GE RANGE

Model JB645DK6BB

Near Rochester, NY 14621

Dave L

Job Details: 06/08/2022

Replaced cracked cooktop.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Irondequoit, NY 14617

Dave L

Job Details: 06/08/2022

Unit has gotten out of balance and was no longer planted correctly on the floor. Moved washer back into place and ran load size calibration. Reseated front left tub damper. Unit tested ok.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Irondequoit, NY 14609

Dave L

Job Details: 06/08/2022

Found leak at water supply line coming from the house side. Cut off damaged tube and reseated. Leak went away. Advised customer to have water line replaced by a licensed plumber as this is not a permanent repair. Recommending water be shut off until repair is made.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM02

Near Rochester, NY 14609

Dave L

Job Details: 06/08/2022

Ice maker is stalled. Quotes for ice maker. The customer will call us when they are ready. ; ordrng 1 WPW10300022 (Ice maker)

We serviced a

WHIRLPOOL FREEZER

Model WRF767SDEM01

Near Webster, NY 14580

Dave L

Job Details: 06/08/2022

"Replaced fresh food evap and compressor due to no cooling. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11492867 EVAPORATOR 2 W11504424 COUPLER BR 8X1.8 , 2 W11504433 COUPLER BR 6X4 , 2 W11506621 COUPLER BR 6 , and 1 W11506635 VALVE 1/4' , used 1 W10143759 (Drier) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS3

Near Rochester, NY 14622

James

Job Details: 06/08/2022

Replaced control and pump. Pump under one year warranty. Tested diagnostics and cycle functions properly. One year warranty on control. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Webster, NY 14580

James

Job Details: 06/08/2022

S17304Replaced heater and tested. Unit functions properly ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL DRYER

Model WED7120HC0

Near Webster, NY 14580

James

Job Details: 06/08/2022

"Replaced ui, control, and bulb. Unit functions properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Webster, NY 14580

James

Job Details: 06/08/2022

Lf led out. Replaced led and all leds functioning. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW01

Near Webster, NY 14580

James

Job Details: 06/08/2022

Replaced seal and tested. New seal is contacting ice bin. Customer is to monitor.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Irondequoit, NY 14617

James

Job Details: 06/08/2022

F6e1 soap not dissolving. Pump not powering on. Removed door panel and pump cycled. Found loose connection at control. Tightened connection and verified operation.

We serviced a

WHIRLPOOL FREEZER

Model WRF767SDEM01

Near Webster, NY 14580

James

Job Details: 06/08/2022

Tech was assigned as a helper;

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Penfield, NY 14625

Dave F

Job Details: 06/08/2022

Unit is not cooling . Could hear start relay clicking and compressor is hot . Changed start device did not turn on . Compressor is pulling 6 amps when trying to start . Called techline SR 7733835043 unit needs compressor and the compressor is on special order . Techline said it needs a new compressor and is documented unit . 1-800-253-1301 . Customer wants new unit and is going to call customer service.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Macedon, NY 14502

Dave F

Job Details: 06/08/2022

Bottom spray arm fell off and melted . Replaced spray arm and tested unit in diagnostics unit tested good.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Fairport, NY 14450

Dave F

Job Details: 06/08/2022

Ice maker not working . Freezer set to -4 and freezer was 1 degree temps are good . . Ice maker error code e2 motor lost position . Tested ice maker in test 57 and did not cycling . Unit needs new ice maker . Ordering ice maker and customer is paid in full ; ordrng 1 WPW10764668 (ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Victor, NY 14564

Dave F

Job Details: 06/08/2022

Replaced thermistor evap was free of frost and unit is sealing good at door . If problem persists order W11035836 control and call techline.; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS

Near Victor, NY 14564

Jeremy

Job Details: 06/08/2022

"Customer stated unit is leaking. Checked and found no error codes. Ran diagnostic cycle, all functions check and no leaks found. Explained to customer how to adjust position of upper rack to avoid spray arm impedance. Customer stated they were washing a baseball cap at the time of the leak."

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS07

Near Victor, NY 14564

Jeremy

Job Details: 06/08/2022

"Found unit does not heat. Checked and found magnetron tests open. Ordering magnetron, capacitor and diode.; ordrng 1 W11402082 (Magnetron) and 1 W11256462 (Diode) and 1 W11213318 (Capacitor)"

We serviced a

ROPER DRYER

Model RED4516FW

Near Stanley, NY 14561

Chuck G

Job Details: 06/08/2022

Customer stated that unit has long drying times. The high/ low temps tested good. Airflow tested bad. I explained to the customer that they have a venting problem and they need to replace the vent. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Canandaigua, NY 14424

Chuck G

Job Details: 06/08/2022

Customer stated that upper rack wheel fell off. I inspected unit and the unit needs the upper rack adjuster kit W10712395. ; ordrng 1 W10712395 (Upper rack adjuster)

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Canandaigua, NY 14424

Chuck G

Job Details: 06/08/2022

Customer stated that unit will not drain or spin. Codes F9E1-long drain and F0E2-oversuds. The unit was in drain lockout mode. I cleaned out drain pump and reassembled. Ran a diagnostic test cycle in which the unit ran normally. Unit tested good

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near East Syracuse, NY 13057

Chuck G

Job Details: 06/08/2022

"Customer stated that he is hearing a grinding noise during the sensing portion of the cycle. No codes. I confirmed the noise by running a diagnostic test cycle. Cam and belt tested bad, replaced Cam W10721967 and belt W11239857. I ran several diagnostic cycle to confirm the noise no longer exists. Unit tested good ; used 1 W10721967 (Cam), and 1 W11239857 (Belt) from stock"

We serviced a

GE WASHER

Model GTW220ACK6WW

Near Rochester, NY 14608

Andres V

Job Details: 06/08/2022

Replaced lid lock and tested it. Unit locks and spins.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14626

Andres V

Job Details: 06/08/2022

"Replaced gearcase and ACU. When I went to calibrate unit I heard a loud screeching sound coming from belt. I had a belt in my van so I replaced it and ran a diagnostic cycle. Cycle ran through successfully and unit is working properly.; dspstn on spec-tagged invntry: 1 W11116592 CONTROL , used 1 W11239857 (Belt) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS0

Near Rochester, NY 14606

Andres V

Job Details: 06/08/2022

Customer stated unit was turning on front right burner by itself. Diagnosed unit and did find that burner was turning on by itself. Took off back panel and saw that switch had shorted out. Unit needs new infinite switch.; ordrng 1 WP3149400 (Infinite switch)

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ03

Near Rochester, NY 14623

Andres V

Job Details: 06/08/2022

Customer stated unit stopped producing ice. Diagnosed unit and found that the feed tube was clogged with ice. Used steamer to clear out line. Put unit into a diagnostic mode and cycled ice maker and filled it.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near West Henrietta, NY 14586

Andres V

Job Details: 06/08/2022

Tried to replace harness but connection on harness is a couple pin connector to the heating element. I had to cut and splice bi metal to original harness.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Irondequoit, NY 14609

Andres V

Job Details: 06/08/2022

"Customer stated unit was not cooling properly. When I arrived unit was working correctly customer says the past few days it's been working. I checked fan,light switch also checked condenser fan but everything looked good. Told customer to monitor it and let us know if it occurs again."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Rochester, NY 14609

Andres V

Job Details: 06/08/2022

"Customer stated unit was not cooling in freezer section sometimes, ice maker was not working and light in freezer went out. I diagnosed unit and could not find a reason as to why unit was not cooling sometimes. When I arrived everything in the freezer was frozen and was working properly. I checked heating element, evap fan, thermistor and drain plug. I put unit Into diagnostic and only found error code E5 for ice maker thermistor. I had a new light module in my van that I tried to replace in freezer but could not because unit was sprayed with too much foam and wires were buried. When I tried to take off connection the whole connector came off. I called techline to explain what was going on and letting them know I did not have enough slack for connection. Whirlpool deemed this unit unrepairable. Informed customer of situation and let them know their extended warranty company should be contacting them about next steps. Sr 7733832792"

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW2

Near Scottsville, NY 14546

Jeremy

Job Details: 06/08/2022

"Customer stated unit would not wash. Found cold water fill valve restricted, causing slow fill. Ordering new fill valve.; ordrng 1 W11210459 (Fill Valve)"