We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDM0
Near Rochester, NY 14616
Dave L
Job Details:
09/21/2022
Heater had popped out of its front clip causing poor wash and dry results.Fainted heater. ATEC warranty; dspstn on spec-tagged invntry: 1 WPW10705575 SENSOR-OWI
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Pittsford, NY 14534
Ray Benedetto
Job Details:
09/21/2022
"Replaced ice maker. Cycled and filled, operating normal.; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER"
We serviced a
WHIRLPOOL FREEZER
Model WRS588FIHZ04
Near West Henrietta, NY 14586
Jeremy
Job Details:
09/21/2022
"Customer stated unit is not cooling. Verified compressor operation and thermistors in diagnostics. Only frost on evaporator is at cap tube. Ordering compressor, evaporator, drier and associated lok ring couplers.; ordrng 1 WPW10143759 (DRIER-UV DYE) and 1 W11557671 (Compressor) and 2 W11504415 (8.5/8 NR MS 00)s and 2 W11504431 (7/5 NR MS 00)s and 2 W11506619 (8 NK MS 00)s and 1 W11566897 (Evaporator) and 2 W11504448 (5/1.8 NR AL 00)s and 2 W11506620 (8 NK AL 00)s and 1 W11109499 (Drier) and 2 W11504433 (6/4 NR MS 00)s and 2 W11504447 (5/1.8 NR MS)s"
We serviced a
MAYTAG WASHER
Model MHW5630HW
Near Pittsford, NY 14534
Jeremy
Job Details:
09/21/2022
Customer stated unit making loud noise and shaking a lot during spin. Found back left leveler to be loose and unit is out of level. Adjusted leveler and tightened lock nut. Unit runs as expected. Customer to monitor and record video if problem returns.
We serviced a
MAYTAG WASHER
Model LSE7804ACM
Near Rochester, NY 14612
Dave L
Job Details:
09/21/2022
Found tub rusting at suspension and leaking. Customer is going to replace
We serviced a
KENMORE STACKED LAUNDRY
Model 110.88762793
Near Rochester, NY 14607
Andres V
Job Details:
09/21/2022
"Replaced dog agits. Agitator now workings properly.; O-emld tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Hilton, NY 14468
Dave L
Job Details:
09/21/2022
Replaced ice maker that would. It cycle. Tested ok in diagnostics. ; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hilton, NY 14468
Dave L
Job Details:
09/21/2022
Replaced deli harness parts with controls per tech line. Customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Walworth, NY 14568
James
Job Details:
09/20/2022
"Replaced compressor and filter. Need refrigerant to recharge unit. ; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11504431 COUPLER BR 7.5X5 , 2 W11506621 COUPLER BR 6 , and 2 W11506635 VALVE 1/4"
We serviced a
KITCHENAID WASHER
Model KAWS850LQ2
Near Irondequoit, NY 14609
James
Job Details:
09/20/2022
"Unit only agitates in one direction, gears are stripped inside gearcase. Ordering gearcase and motor coupler. ; ordrng 1 3360629 (Gearcase) and 1 Sh15 and 1 285753A (Coupling)"
We serviced a
WHIRLPOOL WASHER
Model WTW8500BC0
Near Rochester, NY 14608
James
Job Details:
09/20/2022
"Parts nla unit non repairableHinge arm seized into hinge on lh side. Lid is rusted through and dropping rust into tub. Need lid, hinges, arm, and bleach bezel. Pictures attached ; rqstng P&A on 1 W10551837 (Top) and 1 W10521038 (Bezel) and 1 WP8563964 (Arm)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Hamlin, NY 14464
James
Job Details:
09/20/2022
Customer said home Depot took appliance.
We serviced a
JENN AIR COOKTOP
Model n/a
Near Rochester, NY 14612
James
Job Details:
09/20/2022
Need part research. Rr burner is shorted internally. Part is nla. 331609
We serviced a
WHIRLPOOL RANGE
Model KFGC506JSS01
Near Pittsford, NY 14534
Josh Henchen
Job Details:
09/20/2022
Customer stated front right burner not lighting properly. Checked and found no codes. Cleared Orpheus and ignitor of debris. Lite front right burner 4 times with no issues. Range checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Victor, NY 14564
Josh Henchen
Job Details:
09/20/2022
"Customer stated not cleaning dishes properly and noticed some sitting water in bottom of filter compartment. Checked and found F2E1, cleaned out spray arm that had debris. Ran diagnostic cycle, tested good. Re routed drain to help with performance of draining. Adviced to not use powder base or plant based products and to use rinse aid. Dishwasher checks good."
We serviced a
MAYTAG RANGE
Model MGR6600FZ1
Near Rochester, NY 14623
Josh Henchen
Job Details:
09/20/2022
"Replaced Bake Burner per conversation with TechLine. Tested bake function, working as expected. Range checks good."
We serviced a
KITCHENAID DISHWASHER
Model KUDC20CVBL3
Near Rochester, NY 14617
James
Job Details:
09/20/2022
Unit not washing top rack. Service call on prior visitMiddle spray arm not rotating. Cleaned filter and pump near chopper and tested. Spray arms are now rotating. If problem persists replace WPW10780877
We serviced a
WHIRLPOOL DRYER
Model MEDB766FW
Near Rochester, NY 14624
Josh Henchen
Job Details:
09/20/2022
"Customer stated unit not working. Checked and found no codes, diagnostic checked good. Ran all cycles, heated and started fine. Dryer checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14624
Josh Henchen
Job Details:
09/20/2022
"Replaced heater element per SP: S17304. Tested dishwasher, checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ00
Near Webster, NY 14580
Andres V
Job Details:
09/20/2022
"Customer stated unit was leaking water Into fresh food section. I diagnosed unit and found drain plug to be clogged. I cleared out ice and took off back panel, I cleaned out plug and cleared out drain hole. Water now pour through properly and does not back up."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Webster, NY 14580
Andres V
Job Details:
09/20/2022
"Customer stated unit had several issues first is water was coming out the freezer because the drain plug was clogged I cleared out drain plug poured hot water down it to clear it. She also stated that water dispensing was very slow. I took filter off and tried dispenser water came out alot faster, customer needs new filter. Last was when they bought fridge doors were not aligned right and gasket started to tear. This gasket is glued on to door and cannot be taken off like the others. Ordering door. When I was taking off bins in the freezer noticed that one of the brackets is broken and not securing the bin.; ordrng 1 LW10550669 (Door not t. Not. Tt t t t. R r rrbf r rr r t ndrntnrtt r r) and 1 W10850332 (Bracket) and 1 WPW10493169 (Bin)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Rochester, NY 14618
Ray Benedetto
Job Details:
09/20/2022
Thawed out excess frost from behind evap cover. Replaced bimetal/harness.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Rochester, NY 14610
Ray Benedetto
Job Details:
09/20/2022
"Replaced dual water valve. Tested water dispenser. Unit receiving water, no leakage. Took pictures of where water accumulated from previous visit."
We serviced a
KITCHENAID RANGE
Model KGRC707LBS0
Near Rochester, NY 14618
Jeremy
Job Details:
09/20/2022
Replaced control board for no function. Unit checks good.
We serviced a
WHIRLPOOL OVEN
Model AGR6603SFW4
Near Rochester, NY 14609
Jeremy
Job Details:
09/20/2022
Customer stated oven door makes clunking noise when closing. Found that oven door does not close all the way on left side and hinge moves when door is closed. Ordering hinges and receivers.; ordrng 1 WPW10299227 (Left Hinge) and 1 WPW10299226 (Right Hinge) and 2 W10647259 (Hinge Receiver)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Rochester, NY 14625
Jeremy
Job Details:
09/20/2022
Customer thought bail arm on ice maker was supposed to be down all the time. Explained that bail arm only drops when icemaker cycles to check ice level in bucket. Verified icemaker operation in diagnostics. Unit operating as expected.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Fairport, NY 14450
Jeremy
Job Details:
09/20/2022
Replaced sump and motor for diverter not positioning correctly. Unit checks good.
We serviced a
KITCHENAID RANGE
Model KFGC558JSS01
Near Rochester, NY 14606
Josh Henchen
Job Details:
09/20/2022
Replaced spark module and tested unit still not holding temp once reached. Called techline and they said to change the wire harness WPW10701462. SR#7734630733; ordrng 1 WPW10701462 (Wire Harness)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Ontario, NY 14519
Andres V
Job Details:
09/20/2022
Customer states that soap dispenser won't stay closed. Examined dispenser saw that the tab is broken so it cant latch. Ordering dispenser.; ordrng 1 W10861000 (Dispenser) and 1 WP8269145 (Bracket)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Fairport, NY 14450
Jeremy
Job Details:
09/20/2022
"Customer stated washer will not spin. Found splines in basket hub stripped and splines on transmission shaft worn. Replaced basket hub as temp fix so washer can be used. Will require gearcase replacement for permanent fix. Quoted for gearcase replacement.; rqstng P&A on 1 W11454734 (Gearcase), ordrng 1 W10721967 (CAM) and 1 Sh15 (Shipping), used 1 W10528947 (HUB) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Rochester, NY 14624
Ray Benedetto
Job Details:
09/20/2022
"Unit is making grinding sound during use. Oil leaked over stator and rotor. Could not remove rotor or agitator. Needs gearcase, motor, rotor, slider and clutch to repair. Need to follow-up with customer. Couldn't collect service fee.; ordrng 1 W11393685 (Gearcase) and 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W10734521 (Slider) and 1 W10754448 (Clutch)"
We serviced a
WHIRLPOOL WASHER
Model LSQ9549PW6
Near Rochester, NY 14611
Josh Henchen
Job Details:
09/20/2022
Customer stated unit isn't agitating the clothes properly. Checked and found agitator not spinning properly. Ordering agitator assembly WP3951744.; ordrng 1 WP3951744 (Agitator assembly.)
We serviced a
MAYTAG REFRIGERATOR
Model KFXL25RYMS0
Near Rochester, NY 14624
Ray Benedetto
Job Details:
09/20/2022
Ice maker had ice in tray but wasn't dropping. Verified unit had 120 VAC into component. Was able to cycle and fill ice maker. Adjusted side flapper so that it wouldn't snag on auger case. Power cycled unit. Customer will monitor.; dspstn on spec-tagged invntry: 1 WPW10349187 VALVE
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HZ0
Near Ontario, NY 14519
Andres V
Job Details:
09/20/2022
Customer stated unit would randomly give them F2E1 for shorted keypad. I took off back panel examined ribbon for cuts or tears but did not see any. Customer had a part previously replaced but not sure if it was keypad or ACU. I'm ordering the whole assembly and replacing it ; ordrng 1 W11159621 (Acu)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near North Chili, NY 14514
Ray Benedetto
Job Details:
09/20/2022
"Replaced drain pump. Tested with auto-diagnostic. No leakage, all operations normal. Calibrated unit."
We serviced a
WHIRLPOOL DRYER
Model MED7230HW
Near Fairport, NY 14450
Jeremy
Job Details:
09/20/2022
"Customer stated unit is making excessive noise after dryer gets hot. Found noise coming from drum rollers. Used repair kit to replace rollers, idler and belt. Also found dryer vent restricted unit to get to hot leading to extra noise. Customer cleaned dryer vent, unit checks good.; used 1 4392067 (REPAIR KIT) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Scottsville, NY 14546
Ray Benedetto
Job Details:
09/20/2022
"Squealing noise coming from dryer. Found seized pulley inside unit. Replaced repair kit, sound eliminated. Tested for power and heat, operating normal.; used 1 4392067 (Repair Kit) from stock"
We serviced a
KENMORE WASHER
Model 110.21302013
Near Farmington, NY 14425
Jeremy
Job Details:
09/20/2022
"New part is damaged, need to reorder.; ordrng 1 WPW10276397 (Drain Pump)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Ontario, NY 14519
Andres V
Job Details:
09/20/2022
I used the service tool to flash the board. Also replaced the soap dispenser. I ran a diagnostic cycle unit ran cycle successfully.; dspstn on spec-tagged invntry: 1 W11322903 CNTRL- ELEC and 1 W11524105 DRAWER
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Ontario, NY 14519
Andres V
Job Details:
09/20/2022
Replaced lint screen.
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DPA0
Near Penfield, NY 14526
Andres V
Job Details:
09/20/2022
Customer stated that UI went out again. I diagnosed unit and tried to find the reason why this panel keeps going out. Water seems to be finding its way into panel but I cannot see where. Customer states that this is the last panel they will be repairing. ; ordrng 1 W10850350 (UI)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14609
Andres V
Job Details:
09/20/2022
Replaced lid lock. Unit was not installed because they had a replacement in the mean time. I plugged unit in and tested the lid lock in diagnostic mode. ; dspstn on spec-tagged invntry: 1 W11307244 LATCH
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near West Henrietta, NY 14586
Ray Benedetto
Job Details:
09/20/2022
Ice maker not cycling and stuck in mid-cycle. Component is receiving 120 VAC. Needs ice maker to repair.; rqstng P&A on 1 W10882923 (Ice Maker)
We serviced a
GE REFRIGERATOR
Model HPS15BTHJRWW
Near Rochester, NY 14607
Andres V
Job Details:
09/20/2022
Installed new fan motor and fan blade. Unit no longer makes noise.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDP02SRSS3
Near Webster, NY 14580
James
Job Details:
09/20/2022
Replaced both door balancers and tested. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW09
Near Rochester, NY 14617
Andres V
Job Details:
09/19/2022
Customer stated gasket was coming off. I reinstalled gasket and made sure it was in crevis and not coming off.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14606
Ray Benedetto
Job Details:
09/19/2022
Vegetables freezing in crisper drawer. Damper not opening/closing properly and making loud noise. Ordering Damper and cover for repair.; ordrng 1 W11087463 (Damper) and 1 W11133099 (Damper Cover)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14606
Dave L
Job Details:
09/19/2022
Found out of balance error code I. Diagnostics. Customer states one load did not spin completely. Tests ok in diagnostics. This is user error.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Webster, NY 14580
Andres V
Job Details:
09/19/2022
Customer stated door was not closing properly. I inspected the door and noticed that it was falling apart at the bottom hinge. Unit needs new door and hinges.; ordrng 1 LW10865738 (Right door) and 1 WPW10397055 (Bracket) and 1 WP681249 (Screw) and 1 WPW10470155 (Cam door)
We serviced a
JENN AIR RANGE
Model JGS8860BDP
Near Pittsford, NY 14534
Jeremy
Job Details:
09/19/2022
Customer stated oven does not heat. Checked and found control is not sending voltage to bake ignitor. Ordering oven control; ordrng 1 WP8507P229-60 (Control) and 1 Sh15 (Shipping)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Churchville, NY 14428
Ray Benedetto
Job Details:
09/19/2022
Ice maker not making ice. Found motion arm broken off of ice maker. Ordering ice maker for repair. Hmm; ordrng 1 W11557001 (Ice Maker)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Rochester, NY 14606
Dave L
Job Details:
09/19/2022
Found actuator disconnected from the cam. Replaced actuator. Calibrated and tested ok; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Pittsford, NY 14534
Jeremy
Job Details:
09/19/2022
Found dispenser door does not close causing detergent to be dispensed too early. Ordering dispenser and inner door.; rqstng P&A on 1 W10908291 (Inner door) and 1 W10861000 (Dispenser)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rochester, NY 14623
Jeremy
Job Details:
09/19/2022
Replaced motor and capacitor for motor just humming and cycles not starting. Unit checks good.
We serviced a
MAYTAG DRYER
Model MDE3000AYW
Near Rochester, NY 14626
Dave L
Job Details:
09/19/2022
Dryer is noisy. Ordering rollers and idler; ordrng 2 12001541 (Roller)s and 1 WP6-3700340 (Bearing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM02
Near Webster, NY 14580
James
Job Details:
09/19/2022
"Damaged 2 8mm lok and used 1 8-2mmlok. Replaced evap and pressurized to 132psi. Vacuumed and recharged. Unit began cooling. Customer is to monitor. ; dspstn on spec-tagged invntry: 2 W11504423 COUPLER AL 8X2 2 W11504424 COUPLER BR 8X1.8 , 2 W11506620 COUPLER AL 8X8 , and 1 W10898074 SEALANT"
We serviced a
JENN AIR MICROWAVE
Model JMV9169BAP
Near Rochester, NY 14607
Dave F
Job Details:
09/19/2022
Microwave door not shutting . Found the latches on the door the spring is broken and is apart of the door . Door is no longer available.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Pittsford, NY 14534
Dave F
Job Details:
09/19/2022
"Replaced jazz board . Unit started cooling and tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT , used 1 WPW10503278 (ADC - JAZZ) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Honeoye Falls, NY 14472
Dave F
Job Details:
09/19/2022
Ice bin door stuck open . Found piece of door foam stuck in between flap and freezer . Shuts good now . Right side bottom door hinge making noise while opening put Vaseline on hinge and is no long making noise . Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near West Henrietta, NY 14586
Ray Benedetto
Job Details:
09/19/2022
"Unit dripping into fresh food compartment. Found clogged drained tube in rear of unit. Thawed out sheet of ice under evaporator drain pan. Verified that tube was clear. Unit had full frost pattern, operating normal."
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Webster, NY 14580
James
Job Details:
09/19/2022
Replaced dispenser door and tested in Diagnostics.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Webster, NY 14580
James
Job Details:
09/19/2022
Unit flashes all leds when knob is turned. Tested unit and this function is normal. Feature is new compared to previous model. Recalibrated control and tested drain and spin.
We serviced a
WHIRLPOOL COOKTOP
Model WFE530COES0
Near Penfield, NY 14526
James
Job Details:
09/19/2022
Replaced control and tested oven. Unit functions properly. One year warranty on repair.
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Rochester, NY 14626
Dave L
Job Details:
09/19/2022
Unit will not terminate spin in normal cycle. Tried to rash control. Update did not work and washer will no longer operate. Returning with ACU; ordrng 1 W11322901 (Control)
We serviced a
WHIRLPOOL OVEN
Model WEG515S0LV1
Near Rochester, NY 14612
Dave L
Job Details:
09/19/2022
Found cookie sheet touching the bake Ignitor and preventing ignition. Moved pan. Unit tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Rochester, NY 14612
Dave L
Job Details:
09/19/2022
Dispatch doesnt match model and serial tag. This customer will need a proper dispatch. Review notes before sending another tech
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Penfield, NY 14526
James
Job Details:
09/19/2022
Replaced evap cover and control. Customer is to monitor
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, NY 14620
Josh Henchen
Job Details:
09/19/2022
"Customer stated it just stopped working. Checked and found 0 Volts to dishwasher. Plugged into different outlet, Dishwasher turns on, no codes. Ran diagnostic, functions properly. Recommended talking to landlord about an electrician. Dishwasher checks good."
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Henrietta, NY 14586
Ray Benedetto
Job Details:
09/19/2022
Lint residue on clothes arpt end of cycle. Cleaned out venting to alleviate issue. Recommended that landlord cleans venting periodically.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Hilton, NY 14468
Dave L
Job Details:
09/19/2022
Replaced worn cam due to grinding noise. Unit tested good. ; used 1 W10721967 (CAM) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Irondequoit, NY 14609
James
Job Details:
09/19/2022
Ticking noises in cabinet and ice freezes together in bin. Called techline sr7734613666They recommend replacing ice door and separator for frost in ice bin. Customer wants appliance replaced for ongoing issues. ; ordrng 1 W11171728 (Door) and 1 WPW10577864 (Separator)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Fairport, NY 14450
Josh Henchen
Job Details:
09/19/2022
"Customer stated leaking from front eight corner. Checked and found F8E4. Ran diagnostic, checks good. No water in float switch tray. Ran pro wash cycle, no leaks. Customer will monitor. Dishwasher checks good"
We serviced a
MAYTAG DISHWASHER
Model MDB84949SKZ0
Near Fairport, NY 14450
Josh Henchen
Job Details:
09/19/2022
Failed to be able to pull dishwasher out far enough to work. Customer was busy on phone call with patient. They will have it pulled out for next monday.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Shortsville, NY 14548
Doug Balcom
Job Details:
09/19/2022
Customer states lid lock broken. Found strike broken. Ordering strike. ; ordrng 1 W11457841 (Strike)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Clifton Springs, NY 14432
Doug Balcom
Job Details:
09/19/2022
Customer states display is hard to read. Found user interface display bad. Ordering user interface.; rqstng P&A on 1 W11460962 (User interface)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Clifton Springs, NY 14432
Doug Balcom
Job Details:
09/19/2022
Customer states unit leaks. Ran unit and found leaking from the sump. Found sump cracked. Ordering sump assembly.; ordrng 1 W11416362 (Sump assembly)
We serviced a
WHIRLPOOL DRYER
Model WGD8620HW
Near Canandaigua, NY 14424
Doug Balcom
Job Details:
09/19/2022
Replaced control and console. Ran diagnostic test no codes. unit is operating as designed.
We serviced a
AMANA WASHER
Model NTW4516FW
Near Geneva, NY 14456
Doug Balcom
Job Details:
09/19/2022
Replaced belt shield. Ran calibration. Rann diagnostic test no codes. Unit is operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5550XW0
Near Rochester, NY 14622
James
Job Details:
09/19/2022
"Unit not spinning. Replaced capacitor, actuator qnd lid strike. Verified drain and spin cycle. ; used 1 Wpw10006355 (Actuator) from stock"
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Canandaigua, NY 14424
Dave F
Job Details:
09/19/2022
Door switch is worn out and is being intermittent. Ordering new switch WPW10569603; ordrng 1 WPW10569603 (switch-dor)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Canandaigua, NY 14424
Dave F
Job Details:
09/19/2022
Replaced main harness and tested unit . Tested good
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near Ontario, NY 14519
Andres V
Job Details:
09/19/2022
Customer stated unit was giving her F8E0 error code for fan speed fault. When I arrived I pre heated unit to 425 and watched the fan. Fan came on and stayed on. I could not duplicate issue fan is working. Customer could of had something stuck in it preventing it from turning. If customer does call back order. W11107275
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Geneva, NY 14456
Doug Balcom
Job Details:
09/19/2022
Customer states unit is full of soapy water. Found unit not draining. Found drain hose pinched. Adjusted drain hose ran diagnostic test no codes. Unit is operating as designed.
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Penfield, NY 14526
Josh Henchen
Job Details:
09/19/2022
"Replaced rollers and pulley with Repair kit due to squeaking noise. Tested dryer, checks good.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near Spencerport, NY 14559
Dave L
Job Details:
09/19/2022
Ice maker intermittent. Found poorly sealed connector behind ice maker cover panel on the new door. Repaired connection. Tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, NY 14608
Ray Benedetto
Job Details:
09/19/2022
"Unit not starting cycle. Basket re-engagement fault in memory. Would not toggle shifter, agitate or spin in test mode. Replaced cam and actuator. Tested, operating normal. Calibrated unit.; used 1 W10721967 (Cam), and 1 WPW10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Rochester, NY 14608
Ray Benedetto
Job Details:
09/19/2022
"Unit frosted over with ice. Thawed out ice. Found control board with a double sticker indicated that board has defect with defrost cycle per a previous call with Techline. Ordering W11321525, Control Board for repair.; ordrng 1 W11321525 (Control Board)"
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Rochester, NY 14606
Ray Benedetto
Job Details:
09/19/2022
Dryer starting up without coins present. Adjusted coin chute to properly accept coins. Removed plastic guards so unit will run when two dollars are put in.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Canandaigua, NY 14424
Jeremy
Job Details:
09/19/2022
Customer stated clothes are not drying properly. Found that dryer is not cycling heat properly and running too hot. Ordering thermostat and timer. ; ordrng 1 W10900067 (Thermal cutoff) and 1 WPW10185992 (Timer)
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW2
Near Rochester, NY 14611
Josh Henchen
Job Details:
09/19/2022
"Customer stated just a grinding noise coming from washer. Checked and found once unit is plugged in drain pump keeps running. Took a picture of drain hose. Took drain pump off and cleared some blockage.Checked and found F8E1. Ran agitate, checks good. ran spin, checks good. Ran Drain and spin, checks good. Washer checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Bloomfield, NY 14469
Jeremy
Job Details:
09/19/2022
"Washplate is seized to transmission and will need to be cut off. Ordering washplate.; ordrng 1 W10752283 (Washplate), dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Farmington, NY 14425
Jeremy
Job Details:
09/19/2022
"Replaced icemaker for leaking, fascia heater for not heating and water valves for slow drip. Unit checks good."
We serviced a
MAYTAG RANGE
Model MES8800FZ2
Near Rochester, NY 14606
Dave L
Job Details:
09/19/2022
Replaced cooktop due to thermal crack. Burners testing ok. Mod
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Honeoye Falls, NY 14472
Jeremy
Job Details:
09/19/2022
"Oven light does not turn on with button, light does work when door is opened. Also screws came out of scoop on top of door. Replaced screws on door and ordering control panel and bezel kit.; ordrng 1 W11029431 (Control panel) and 1 W10814133 (Bezel Kit)"
We serviced a
KENMORE STACKED LAUNDRY
Model 110.88762793
Near Rochester, NY 14607
Andres V
Job Details:
09/19/2022
Customer stated unit overflowed when in a cycle. I diagnosed unit by starting a cycle on a small load unit stopped pouring water in correctly also tried it on medium and large load both loads worked correctly. I took off lid and examined the pressure hose for any cuts or tears or if came loose but did not see anyrhing. I also took off control panel and blew through hose to make sure it was not clogged. I could not duplicate issue. I suggested customer uses machine on different size loads and watch it incase it does overflow. I noticed that agitator was not agitating and needs new dog agits585-802-6743; ordrng 1 80040 (Dog agits)
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW1
Near Rochester, NY 14616
Andres V
Job Details:
09/19/2022
Customer stated unit was making a vibrating noise. I diagnosed unit and found alot of lint built up in the blower wheel. I cleaned out wheel and put unit back together. Tested unit no longer is vibrating.
We serviced a
WHIRLPOOL REFRIGERATOR
Model NA
Near Rochester, NY 14616
Andres V
Job Details:
09/19/2022
Sent call to let customer know I was on my way. When I arrived to the home I rang front door doorbell but no one answered. I called them but went straight to voicemail I left voicemail. Also ran doorbell on the side door
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Farmington, NY 14425
Dave F
Job Details:
09/19/2022
"Wattage 76 on test 39 comp 100%. -8 low side and 39 high on freshfood section -7 low side and 35 high on freezer . Equalized pressure is 0 on both sides . Filled unit with 140 psi nitrogen. Found leak on freshfood evap . Replaced evap and compressor , drier . Vacuumed unit down past 500 microns and recharged. Unit is now cooling ; dspstn on spec-tagged invntry: 2 W11109499 DRIER- TUBE and 1 W11592010 COMPRESSOR"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Rochester, NY 14612
Andres V
Job Details:
09/19/2022
"Customer stated unit was giving her a F3E1 error code for water level system. When I arrived the door was locked and pump turned on. I unlocked door manually and took towels out. I ran a diagnostic cycle successfully, after I took off front panel and checked drain pump. I put unit back together and started a cycle with towels. Unit started cycle and is working properly."
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Brighton, NY 14620
Josh Henchen
Job Details:
09/15/2022
Customer wants to install himself. Delievered part. Washer checks good.