We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Rochester, NY 14618
Ray Benedetto
Job Details: 08/10/2022
"Customer concerned about dishes not cleaning well. No malfunctioning components, heater working correctly. Recommended customer have hot water input checked out by plumber. Checked upper rack for parts integrity. Nothing missing."
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC4
Near Penfield, NY 14526
Josh Henchen
Job Details: 08/10/2022
Needed new lid for washer only.
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW0
Near Rochester, NY 14609
Josh Henchen
Job Details: 08/10/2022
"Customer stated washer was locked shut. Unplugged washer and gained access to lid lock. Ran a normal cycle and sounds like a jet engine. Checked and found F0E3 and F5E3. Lid lock failure when trying to run normal cycle. Replaced lid lock, checks good. Washer checks good.; used 1 W10810403 (LID LOCK ASSY) from stock"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Rochester, NY 14617
Josh Henchen
Job Details: 08/10/2022
"Customer stated unit was working on normal wash but wouldn't work on other cycles. Had a load in with 15 minutes on arrival operating properly. Checked and found F8E1, cleaned out drain pump and air pressure line cleaned. Tested washer turned on went to lid lock and drain keeps running. Ordering control ; rqstng P&A on 1 W11201284 (CONTROL**CORE CHARGE**)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Palmyra, NY 14522
Doug Balcom
Job Details: 08/10/2022
Customer states no water or ice dispensing. Found no water to unit. Turned water on at pump. Unit is in a RV. Unit is operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Geneva, NY 14456
Doug Balcom
Job Details: 08/10/2022
The 8003RP water inlet kit is missing. Customer never received it. Reordered part and rescheduled call. ; ordrng 1 8003RP (Water inlet kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Waterloo, NY 13165
Doug Balcom
Job Details: 08/10/2022
"Customer states no cooling either compartment. Found compressor not running. It kicks on tries to start and kicks off. Ordering compressor, uv drier, access valve, and lokrings.; ordrng 1 W11370574 (Compressor) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Uv drier) and 2 W11504415 (Lokring)s and 2 W11504416 (Lokring)s and 2 W11506619 (Lokring)s and 2 W11506621 (Lokring)s and 2 W11504434 (Lokring)s and 2 W11504436 (Lokring)s and 2 W11504445 (Lokring)s and 2 W11504420 (Lokring)s and 2 W11506623 (Lokring)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Ithaca, NY 14850
Doug Balcom
Job Details: 08/10/2022
Inspected and replaced heater.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Ithaca, NY 14850
Doug Balcom
Job Details: 08/10/2022
"Customer states unit will not spin clothes out. Ran diagnostic test found F7E1 error code speed sensor fault. Found gearcase leaking oil. Ordering gearcase, motor, belt, splutch, actuator, and capacitor. ; ordrng 6 WP8533953 (Screw)s and 1 W10528947 (Hub) and 1 W11385424 (Retainer) and 1 W11454738 (Gearcase) and 1 W11222082 (Motor) and 1 W11213879 (Belt) and 1 W11212745 (Actuator) and 1 W11227944 (Capacitor) and 1 W10721967 (Splutch)"
We serviced a
MAYTAG DRYER
Model MEDC465HW
Near Ithaca, NY 14850
Doug Balcom
Job Details: 08/10/2022
Customer states dryer will not run. Found no power at the outlet. Found breaker off. Reset breaker and unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS00
Near Rochester, NY 14616
Dave L
Job Details: 08/10/2022
"Replaced the evaporator and compressor due to poor cooling. Tested ok. ; dspstn on spec-tagged invntry: 2 W11504433 COUPLER BR 6X4 2 W11504434 COUPLER BR 6X2 , 2 W11506619 COUPLER BR 8 , and 1 W11506635 VALVE 1/4"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342FIAB00
Near Rochester, NY 14618
Ray Benedetto
Job Details: 08/10/2022
Replaced ice maker and optical board. Cycled ice maker. Unit operating normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Rochester, NY 14609
Andres V
Job Details: 08/09/2022
Customer stated unit was not cooling. Diagnosed unit and found compressor to be seized. I called whirlpool to get this documented and to let them know that parts are out of stock and customer needs a refrigerator. They advised customer calls customer service to see if they can do anything for customer. Customer is calling to try and get a replacement. I told him I would have the parts on order but I don't know when they will be coming In. Sr 7734317093; ordrng 1 W11370574 (Compressor) and 2 W11504419 (Lokring)s and 2 W11504420 (Lokring)s and 2 W11504415 (Lokring)s and 1 W10913906 (Process tubes) and 1 WPW10143759 (Drier)
We serviced a
KENMORE DRYER
Model 11061202010
Near Webster, NY 14580
James
Job Details: 08/09/2022
Unit heats when door is closed and wont energize motor. Found thermal fuse blown and heater shorted to case. Need parts.clean cabinet on return. ; ordrng 1 WP3392519 (Fuse) and 1 279838 (Heater) and 1 Sh15
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Oswego, NY 13126
Chuck G
Job Details: 08/09/2022
Upon arrival to the customers home i was told that they canceled service.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Oswego, NY 13126
Chuck G
Job Details: 08/09/2022
Customer stated that she heard a noise after the rinse cycle. No codes. I ran a diagnostic test cycle and it operated normally. I inspected unit and found no issues. I leveled and calibrated unit. I ran another diagnostic test cycle to confirm that the unit is operating normally. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS1
Near Oswego, NY 13126
Chuck G
Job Details: 08/09/2022
Unit is still leaking from the door. I removed the outer door panel and found water marks on the bottom door seal. I ran the unit with the outer door panel and found water getting past the seal leaking on both sides of the door. I also ran the unit with a clear door to confirm that spray arms are spraying correctly. Ordering bottom door seal W11606677; ordrng 1 W11606677 (Bottom door seal)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Spencerport, NY 14559
Dave L
Job Details: 08/09/2022
New panel is damaged re ordering panel; ordrng 1 W11416372 (Panel) and 1 W11416460 (Vent)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14624
Dave L
Job Details: 08/09/2022
Horizontal mullion is not operating causing condensation. 119vac to heater. Led lights intermittently go out. Ordering led driver and mullion ; rqstng P&A on 1 W11102439 (Mullion) and 1 W10830288 (Led driver)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Spencerport, NY 14559
Dave L
Job Details: 08/09/2022
Found unit unplugged and full ofWater. When energized the washer goes into drain lockout. Found nails preventing pump impeller from turning. Removed debris and tested.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS1
Near Rochester, NY 14618
Andres V
Job Details: 08/09/2022
Customer stated unit was leaking from underneath. I started a normal cycle and noticed that it was leaking from the diverter. Replacing pump and sump that includes diverter.; ordrng 1 W10861526 (Motor and sump)
We serviced a
MAYTAG REFRIGERATOR
Model MBB2256GEB
Near Penfield, NY 14526
Andres V
Job Details: 08/09/2022
Replaced bi-metal. Put unit back together and turned it on. Unit turned on and started cooling.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV00
Near Canandaigua, NY 14424
Dave F
Job Details: 08/09/2022
LED light in freezer was out . Service pointer W11460554 . S code S191AQ . Replaced freezer led and unit tested good ; used 1 W10695459 (MODULE) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Webster, NY 14580
James
Job Details: 08/09/2022
Unit making chirping noises when it heats. Tested unit. Found seal unhooked from liner and bake element moving when heating causing noise. Reinstalled gasket and inspected. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV02
Near Fairport, NY 14450
Dave F
Job Details: 08/09/2022
Unit making noise while running service pointer W11610345 . Followed service pointer . Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WET4027HWo
Near Ontario, NY 14519
Andres V
Job Details: 08/09/2022
Customer stated unit was not advancing in a normal cycle. Diagnosed unit and found lid lock to be faulty. Lock tries to engage but does not lock. ; ordrng 1 W11176112 (Lid lock)
We serviced a
WHIRLPOOL OVEN
Model WOS51ES4ES01
Near Ontario, NY 14519
Andres V
Job Details: 08/09/2022
Replaced thermostat. Put unit back together and tested it. Oven started heating both elements.
We serviced a
JENN AIR VENTHOODS
Model JXP5032WS0
Near Rochester, NY 14625
Dave F
Job Details: 08/09/2022
Replaced blower and tested unit . Tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHB00
Near Webster, NY 14580
Andres V
Job Details: 08/09/2022
"Replaced started device on unit. Plugged unit back in and compressor was not turning on. I did resistance check on the compressor and found that it is seized. Customer is not sure if he wants repair done and needs to talk to his wife about it. I gave him a quote for repair, he will be calling back if he chooses to get repair done.; ordrng 1 W10507884 (Compressor) and 3 W11504420 (Lokring)s and 1 W11504432 (Lokring) and 1 WPW10143759 (Dryer) and 1 W10913906 (Process tube)"
We serviced a
WHIRLPOOL OVEN
Model WEG745H0FS0
Near Rochester, NY 14620
Dave F
Job Details: 08/09/2022
F8E0 upper cooling blower fan speed to low . Ordering fan and going to complete the job then .; ordrng 1 W11107275 (fan-blwr)
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Rochester, NY 14625
Andres V
Job Details: 08/09/2022
Customer stated unit was not having any power. Diagnosed unit and found unit has no power. Customer has to get electrician out here to see why theirs no power.
We serviced a
MAYTAG DRYER
Model DG303
Near Rochester, NY 14625
Andres V
Job Details: 08/09/2022
Customer stated unit was not heating. I diagnosed unit checked thermostat and igniter. I found that igniter was not getting voltage. I unplugged wires to thermostat and gas solenoids. Tested unit again and unit started heating. Dryer had a loose connection.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14620
Dave F
Job Details: 08/09/2022
compressor is seized and not starting . Ordering parts needed to complete job . Compressor is temp out of stock .; ordrng 1 W11370574 (compressor) and 1 R600kit and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11506619 (8nk) and 2 W11109499 (Drier)s and 2 W11504433 (6/4)s and 2 W11504447 (5/1.8)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Rochester, NY 14626
Dave L
Job Details: 08/09/2022
Replaced ice maker. Customer toMonitor for ice after 24 hours.
We serviced a
WHIRLPOOL FREEZER
Model WRS571CIHZ04
Near Rochester, NY 14626
Dave L
Job Details: 08/09/2022
The mullion and doors are building condensation on outside of the unit. Documented via text with tech line SR7734310097. Product is getting reviewed be engineering. They will either reach out to me or the customer with the next steps
We serviced a
KENMORE OVEN
Model 790.74233310
Near Webster, NY 14580
James
Job Details: 08/09/2022
"Unit not heating due to failed bake igniter. Replaced igniter and tested. One year warranty on repair. ; used 1 12400035 (Igniter), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFH08
Near Rochester, NY 14626
Dave L
Job Details: 08/09/2022
Fresh food section collecting moisture. Unit was delivered last week. Customer reversed doors and had air gaps. In the fresh food gasket. Removed foam insulation from bottomRight corner that was preventing gasket from seating properly. Customer to monitor.
We serviced a
JENN AIR REFRIGERATOR
Model JFFCC72EFS02
Near Webster, NY 14580
James
Job Details: 08/09/2022
Icemaker leaking out of ice dispenser. Ice maker motor broken off from tray. Need icemaker. ; ordrng 1 W11557002 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Irondequoit, NY 14609
James
Job Details: 08/09/2022
"Unit has clunking sound, ticking noises when opening door, top shelf froze in ff section, ice freezing together. Tested diagnostics, fans wont operate and damper is ticking non stop. Fans work in normal operation. ; ordrng 1 WPW10479155 (Damper) and 1 W10846539 (Fan) and 1 W11579560 (Icemaker)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Rochester, NY 14621
James
Job Details: 08/09/2022
Unit off no lights. Smacked control box and unit began functioning. Checked connections. Need control. ; ordrng 1 W11496873 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Rochester, NY 14611
Dave F
Job Details: 08/09/2022
Evaporator fan is not working . Has power going to it . Ordering motor . ; ordrng 1 WP2315539 (motor-evap)
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYB01
Near Rochester, NY 14617
Dave L
Job Details: 08/09/2022
Freezer is running at 20 degrees. Found incomplete frost pattern. Quoted customer for an evaporator replacement. They will let us know if they want to proceed. ; rqstng P&A on 1 WPW10314205 (Evaporator) and 1 W11506635 and 1 WPW10143759 (Drier) and 1 W11504445 (5-5) and 1 Sh (Sh)
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Rochester, NY 14612
James
Job Details: 08/09/2022
Unit wrinkles clothes excessively and leaks bleach on clothes. No errors. Called techline sr7734308696. They said unit is functioning as designed. Customer has photos of end of cycle where clothes are severely tangled. Told customer if he wants further assistance to call customer service.
We serviced a
KITCHENAID KITCHEN
Model KDTM404KPS0
Near Clay, NY 13041
Chuck G
Job Details: 08/09/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Rochester, NY 14612
James
Job Details: 08/09/2022
Customer stated unit ran for over three hours since last visit. 4-2 8-4 and 10-1 errors. Cleared codes. Replaced control and vent. Ran Diagnostics cycle. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Rochester, NY 14612
Dave L
Job Details: 08/09/2022
The washer is making a clicking noise during agitation. Unable to remove rotor. Suspecting issue with the transmission ordering gear case and motor. ; ordrng 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor) and 10 W11027980 (Screw)s and 1 W10752189 (Rotor bolt)
We serviced a
MAYTAG WASHER
Model MHWZ600TW01
Near Rochester, NY 14625
Andres V
Job Details: 08/09/2022
Customer stated unit was making squeaking noise. Diagnosed unit and found belt to be very worn out. Unit needs a new belt. ; ordrng 1 WPW10388418 (Belt drive)
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Piffard, NY 14533
Jeremy
Job Details: 08/09/2022
"Wrong part was ordered, ordering User Interface.; ordrng 1 W10911040 (User Interface)"
We serviced a
ADMIRAL REFRIGERATOR
Model ATF1910DRW
Near Rush, NY 14543
Dave F
Job Details: 08/09/2022
Unit is not cooling . Found ice ball on cap tube and no frost pattern . Refrigerant leaked out .Customer needs new unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV02
Near West Henrietta, NY 14586
Josh Henchen
Job Details: 08/09/2022
"Ordered Wrong colored Gasket. Rescheduled. Ordered proper gasket.; ordrng 1 W11368721 (Black Gasket), dspstn on spec-tagged invntry: 1 W10830162 GASKET"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near West Henrietta, NY 14586
Josh Henchen
Job Details: 08/09/2022
"Customer stated it's shaking to much. Check and found no error codes. Ran diagnostic cycle, functions properly. Washer checks good. Talked to customer about out of balance loads. They will monitor."
We serviced a
JENN AIR VENTHOODS
Model JXP5032WS0
Near Rochester, NY 14625
Josh Henchen
Job Details: 08/09/2022
Helped DF with motor.
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ
Near Rochester, NY 14624
Josh Henchen
Job Details: 08/09/2022
Replaced console due to being stuck on timer. Range checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Pittsford, NY 14534
Josh Henchen
Job Details: 08/09/2022
"Customer stated F8E4 code is flashing. Checked and found F8E4 with no water in tray currently, cleared codes. Reattached tray and tested dishwasher. Diagnostic & Quick wash functioning as expected. Dishwasher checks good. Told customer to monitor dishwasher if problem persists to call back."
We serviced a
WHIRLPOOL WASHER
Model WTW4930XW3
Near Honeoye Falls, NY 14472
Josh Henchen
Job Details: 08/09/2022
Customer stated lid lock light flashing. Checked and found no error codes. Unplugged washer and plugged back in. Ran diagnostic check. Washer checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 08/09/2022
Unit making gear sound when dispensing water. Checked water pressure. Customer just switched filter. Ordering water valve.; ordrng 1 W11482383 (Water Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Fayetteville, NY 13066
Chuck G
Job Details: 08/09/2022
"Wrong tub was sent but the part number was correct , tub that was sent was also damaged. Reordering tub W11409865.; ordrng 1 W11409865 (Tub)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 08/09/2022
Unit making loud noise and vibrating heavily while in spin. Found rear left rod with very little recoil. Ordering suspension rods for repair.; ordrng 1 W11130362 (Suspension Rods)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 08/09/2022
"Replaced heating element per Service Pointer, W11540964, S17304. Tested in self-diagnostics, verified no leakage. All operations normal.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Fairport, NY 14450
Ray Benedetto
Job Details: 08/09/2022
"Unit threw overfill code overnight when unit was not in use. Overfill tray full of water. Previous tech replaced heating element. Emptied tray. Ran auto-diagnostic, no errors or sign of leaks. Ran unit for 30+ minutes, could not find any leakage. Found water mark on pan beneath where water valve is positioned. Ordering valve for repair.; ordrng 1 W11434044 (Water Valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Rochester, NY 14623
Ray Benedetto
Job Details: 08/09/2022
"Unit leaking from front door. Unit had float switch error. Leaks during wash cycle. Ordering inner door and float switch to repair.; ordrng 1 WP8269259 (Gasket) and 1 WPW10346525 (Float Switch) and 1 WPW10195037 (Arm), used 1 W11513971 (Inner Door) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW1
Near Henrietta, NY 14467
Ray Benedetto
Job Details: 08/09/2022
"Unit had water long fill code. Entered diagnostics and cleared error code. Tested in diagnostic mode, all operations normal. Tested in regular cycle, all functions working. If issues persists, will need water valve and control board."
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFM00
Near Seneca Falls, NY 13148
Doug Balcom
Job Details: 08/09/2022
Customer states freezer works but refrigerator is not cooling. Found evaporator fan not running. It will run if you spin it to get it started but will not start on its own. Ordering evaporator fan motor. ; ordrng 1 WP2315539 (Evaporator fan)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Auburn, NY 13021
Doug Balcom
Job Details: 08/09/2022
Customer states washer fills slow. Ran diagnostic test found F8E1 long fill error code. Found cold water valve screen clogged. Cleaned screen. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
WHIRLPOOL OVEN
Model WOS51ES4ES02
Near Skaneateles, NY 13152
Doug Balcom
Job Details: 08/09/2022
Replaced thermal fuse. Unit now powers up but doesn't heat oven. Found bad oven thermostat. Ordering part. ; ordrng 1 W11034459 (Thermostat fixed)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Syracuse, NY 13215
Doug Balcom
Job Details: 08/09/2022
Customer states dispenser door won't close. Found soap dispenser door will not stay closed. Ordering dispenser assembly. ; ordrng 1 W11412300 (Dispenser)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Fayetteville, NY 13066
Doug Balcom
Job Details: 08/09/2022
Helped 57 wrong tub shipped and it was damaged; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Honeoye Falls, NY 14472
Dave F
Job Details: 08/09/2022
Ice maker fill tray froze up and causing water to run over into ice bin and freezer and jam ice maker . Cleaned out ice maker and ice bin tray . Cycled ice maker . Tested good .
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HZ0
Near Fairport, NY 14450
Jeremy
Job Details: 08/09/2022
Found that left front burner will only stay on hight regardless of where switch is set. Also display is partially unreadable. Ordering infinite switch. Customer does not want to repair control at this time.; ordrng 1 WPW10434452 (Infinite Switch)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fairport, NY 14450
Jeremy
Job Details: 08/09/2022
"Replaced drain pump and harness for unit not draining, checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Macedon, NY 14502
Jeremy
Job Details: 08/09/2022
Unit has F6E1 error code and will not respond to any user inputs. Ordering user interface and control board and harness.; ordrng 1 W11460962 (User Interface) and 1 W11462458 (Control) and 1 W11084845 (Harness)
We serviced a
WHIRLPOOL DRYER
Model MED6230RHW
Near Fairport, NY 14450
Jeremy
Job Details: 08/09/2022
Found that user interface would not power on. Checked and found that UI was never plugged into control board. Plugged in UI and unit operates as expected.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Fairport, NY 14450
Jeremy
Job Details: 08/09/2022
Customer stated unit would not start after using new detergent made too many suds. Unable to remove drip tray due to molding built in front of dishwasher. Advised customer to use detergent pods and avoid plant based detergents.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Rochester, NY 14618
Jeremy
Job Details: 08/09/2022
Replaced fresh food door for being dented and not sealing correctly. ; dspstn on spec-tagged invntry: 1 LW10668874 DOOR
We serviced a
KITCHENAID MICROWAVE
Model KMHC319EBS2
Near Pittsford, NY 14534
Jeremy
Job Details: 08/09/2022
"Found that door switches not engaging when door is shut. Replaced interlock assembly, unit checks good.; used 1 W11244490 (INTERLOCK) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Skaneateles, NY 13152
Doug Balcom
Job Details: 08/08/2022
Customer states unit will not run and continuously Beeps. Found water supply hose not tight and leaking. Tightened hose dried out drip tray and leak sensor. Rand diagnostic test. Unit is operating as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HS1
Near Liverpool, NY 13090
Chuck G
Job Details: 08/08/2022
Customer canceled service
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Clifton Springs, NY 14432
Doug Balcom
Job Details: 08/08/2022
"Replaced motor, timer, blower wheel, belt, and thermal fuse. Unit is operating as designed; used 1 WP3392519 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD6120HC1
Near Fayetteville, NY 13066
Chuck G
Job Details: 08/08/2022
Customer stated that moisture sensor is not working. I inspected all connections and they tested good. Moisture sensor tested bad. Ordering moisture sensor WP3387223 and moisture sensor harness WPW10298258. ; ordrng 1 WPW10298258 (Sensor harness) and 2 WP3387223 (Moisture Sensors)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS00
Near Fayetteville, NY 13066
Chuck G
Job Details: 08/08/2022
"Unit not making ice. Ice maker is getting proper voltage , i could not get the ice maker to cycle. Ordering ice maker W10884390; ordrng 1 W10884390 (Ice maker)"
We serviced a
JENN AIR DISHWASHER
Model JDTSS244GS0
Near Fayetteville, NY 13066
Chuck G
Job Details: 08/08/2022
Customer stated that unit is leaking from underneath. After inspecting unit i discovered a pin hole in the drain hose. Ordering drain hose W10712310. ; ordrng 1 W10712310 (Drain hose)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Syracuse, NY 13212
Chuck G
Job Details: 08/08/2022
Customer stated that she is hearing the unit struggle when its half way through the cycle. No codes. I ran a diagnostic test cycle and i noticed that the wash motor is intermittently struggling to start. Motor is getting the proper voltage. Ordering sump and motor W11025157; ordrng 1 W11025157 (Sump and motor)
We serviced a
WHIRLPOOL OVEN
Model KODE900HBS
Near Marion, NY 14505
Doug Balcom
Job Details: 08/08/2022
Customer states lower oven will not shut off. Ran diagnostic test. No codes. Ran upper and lower ovens. Lower oven stays on even when control says it's off. Until power is removed from unit. Ordering control and appliance manager expansion. ; ordrng 1 W11294389 (Appliance manager expansion) and 1 W11294388 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Newark, NY 14513
Doug Balcom
Job Details: 08/08/2022
Replaced top rack adjusters. Ran diagnostic test. No codes. Unit is operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near West Henrietta, NY 14586
Dave F
Job Details: 08/08/2022
Dispenser is spraying and filling the load and go . Dispenser we had replaced . Covering under ATEC warranty ; ordrng 1 W10862190 (dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ
Near Hamlin, NY 14464
Dave L
Job Details: 08/08/2022
Replaced shorted freezer led light and thawed fresh bf pod section ice maker fill tube. Recommending replacing water filter. Customer to monitor for ice after 24 hours ; used 1 W11205083 (Led) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FLDM00
Near Rochester, NY 14607
Dave F
Job Details: 08/08/2022
Replaced auger motor and tested unit . Tested good
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Rochester, NY 14617
James
Job Details: 08/08/2022
Unit not washing dishes. Upper rack falls off. Need adjusters and pump. ; rqstng P&A on 1 WPW10740410 (Adjuster) and 1 WPW10251047 (Cover) and 1 WPW10663572 (Mount)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Brockport, NY 14420
Dave L
Job Details: 08/08/2022
The customer is concerned with temperatures being low after preheat. Temps are being measured with an oven thermometer hanging from middle rack. Preheated to 350. Oven preheated normally. Calibrated oven. Customer toMonitor
We serviced a
JENN AIR REFRIGERATOR
Model JFC2290VPY1
Near Rochester, NY 14610
Dave F
Job Details: 08/08/2022
Left hand end cap tab is broken . Ordering endcap . Customer is paid in full ; ordrng 1 W10122078 (endcap)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14618
Dave F
Job Details: 08/08/2022
Replaced control and tested unit in diagnostics. Unit tested good . If problem persists order W11460962 UI; dspstn on spec-tagged invntry: 1 W11462458 CNTRL- ELEC
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Brockport, NY 14420
Dave L
Job Details: 08/08/2022
"Replaced thermistor due to restricted airflow error. Error came back during test. Ordering control. ; ordrng 1 W11133021, dspstn on spec-tagged invntry: 1 WP8577274 THERMISTOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD618ESS
Near Pittsford, NY 14534
Dave F
Job Details: 08/08/2022
Replaced inverter and tested unit . Compressor turned on and started cooling .
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFW2055FRZ03
Near Rochester, NY 14606
Dave L
Job Details: 08/08/2022
Moisture on mullion due to moisture control setting off. Turned on moisture control.
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Webster, NY 14580
Andres V
Job Details: 08/08/2022
Customer stated panel was not responding to commands. Diagnosed unit and found that is unresponsive when trying to change cycles. Also found a faulty lid lock. I checked for error codes but did not find any. Unit needs new UI and lid lock; ordrng 1 W11135391 (UI) and 1 W10810403 (Lid lock)
We serviced a
MAYTAG WASHER
Model MVWX700XL2
Near Canandaigua, NY 14424
Jeremy
Job Details: 08/08/2022
Found bolt that holds wash plate was loose and splines inside washplate slightly worn causing washplate to spin freely. Tightened bolt and unit operates as expected. Should replace washplate and bolt to complete repair. Customer elected not to proceed.
We serviced a
MAYTAG DRYER
Model MGD8630HC0
Near North Chili, NY 14514
Ray Benedetto
Job Details: 08/08/2022
"Unit would not power on. Verified incoming voltage. Found loose flat ribbon connector on user interface. Re-seated and unit powered on. Tested for heat, operating normal. Recommended customer clean venting."
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Rochester, NY 14619
Ray Benedetto
Job Details: 08/08/2022
Replaced motor and noise ceased. Verified unit was heating.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW9
Near Rochester, NY 14626
Dave L
Job Details: 08/08/2022
Re connected right hand door link. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Ontario, NY 14519
Andres V
Job Details: 08/08/2022
"Replaced Ice maker, cycled it. Ice maker called for water and is working correctly."