We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Churchville, NY 14428
Dave L
Job Details: 10/06/2022
The customer had been experiencing a leak at the front left corner. Found hoses were reversed causing the tub to fill with very hot water. This is causing excess condensation on the fabric softener dispenser. Droplets are falling to the floor during spin. Reversed hoses and having the customer monitor.
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Spencerport, NY 14559
Dave L
Job Details: 10/06/2022
"Replaced pump and control. This was done on The diagnosis performed by SM there is currently no power to the dishwasher because the customer is in the middle of a remodel. Unable to test. Customer requested I replace the parts anyway. ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN , used 1 Sh (Sh) from stock"
We serviced a
KITCHENAID RANGE
Model KFEG504KPS3
Near Hilton, NY 14468
Dave L
Job Details: 10/05/2022
Found wire harness stretched over larger burner. Moved harness over to clear burner. Tested ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Rochester, NY 14618
Dave F
Job Details: 10/05/2022
F4E3 wash motor failure . Put unit in diagnostics motor not turning on . Tapped on motor and it started . Unit needs new wash pump W11087376 ordering pump ; ordrng 1 W11087376 (pump&motor)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Clyde, NY 14433
Doug Balcom
Job Details: 10/05/2022
"Replaced control and found lid lock bad. Ordering lid lock.; ordrng 1 W11394572 (Lid lock), dspstn on spec-tagged invntry: 1 W11419171 CONTROL"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Dansville, NY 14437
Jeremy
Job Details: 10/05/2022
Unit is not making ice. Found frozen fill tube. Verified operation of fill tube heater in diagnostic and was able to get icemaker to fill. Ordering Aurora board for not activating fill tube heater in normal operation. Also found moisture under deli drawer UI. Ordering deli UI.; ordrng 1 W10804160 (LED board) and 1 WPW10769076 (User Interface)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Fairport, NY 14450
Josh Henchen
Job Details: 10/05/2022
"Customer stated washer said turn knob to next available. Cycle and stopped working. Checked and found 118.1v to unit, Control is faulty, Washer needs new control W11419171.; ordrng 1 W11419171 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Ontario, NY 14519
James
Job Details: 10/05/2022
Called techline. Sr 7734358743. They want to run forced defrost and verify temperature in which thermostat opens. ; ordrng 1 W11524653 (Harness) and 1 WPW10128551 (Evap motor)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Baldwinsville, NY 13027
Chuck G
Job Details: 10/05/2022
Replaced control. Calibrated unit. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Palmyra, NY 14522
Doug Balcom
Job Details: 10/05/2022
Customer states some dishes don't get cleaned. Found sump assembly and spray arms clogged. Customer has sump assembly. Ordering sprayarms. ; rqstng P&A on 1 WPW10498900 (Sprayarm) and 1 W10837249 (Spray arm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Fairport, NY 14450
Ray Benedetto
Job Details: 10/05/2022
Replaced ice maker. Tested harvest cycle and filled tray. Operating normal.; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
KITCHENAID RANGE
Model KFES530ESS0
Near Fairport, NY 14450
Josh Henchen
Job Details: 10/05/2022
Replaced wire harness solved the F6E9 but certain options couldn't be selected. Ordering new Wire Harness WPW10318787.; ordrng 1 WPW10318787 (HARNS-WIRE)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 10/05/2022
"Unit won't start cycle. Not agitating completely. Motor control fault in memory. Ohm readings correct at motor and at harness. Called Techline, discovered shifter disconnected from splutch SR7734750262. Replaced shifter and tested, all operations normal.; used 1 WPW10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Webster, NY 14580
Andres V
Job Details: 10/05/2022
Customer stated she could not get middle rack out. I noticed that wheel had come off the track and go stuck underneath track. I was able to get rack out and put it back on the track. Checked rack adjuster for any cracks but did not see any.
We serviced a
WHIRLPOOL RANGE
Model ACR4303MFW2
Near Webster, NY 14580
James
Job Details: 10/05/2022
Unit trips breaker when turned on b found bake element resting on cabinet and welded itself. Need element. ; ordrng 1 W11182108 (Element) and 1 Sh15
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS2
Near Fairport, NY 14450
Andres V
Job Details: 10/05/2022
"Customer stated unit was not responding to commands and would lock itself. When I arrived to home unit did respond to commands but when I started to take off front panel it locked the panel then unlocked. UI is having issues, I was sent out with a control panel. I replaced it and tested it. Panel responded to commands."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Lima, NY 14485
Josh Henchen
Job Details: 10/04/2022
"Customer stated dryer stopped working one day. Checked and found no power to unit. 4 L cord and neutral wire connected and fried terminal block. Replaced terminal block, customer needs new cord. Dryer checks good.; used 1 279320 (BLOCK-TERMINAL) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Penfield, NY 14526
Josh Henchen
Job Details: 10/04/2022
"Replaced inner tub seal due to water running down seal and door. Tested dishwasher, checks good."
We serviced a
KENMORE DRYER
Model 110.72602100
Near Rochester, NY 14620
Josh Henchen
Job Details: 10/04/2022
Customer stated unit stopped heating. Ran 3 cycles unit heated fine. Suddenly flame would not reignite. Checked and found Gas valve faulty. Customer would like to purchase new unit due to repair cost.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB3
Near Rochester, NY 14611
Andres V
Job Details: 10/04/2022
Customer stated oven was not heating. Unit had a F1E0 error code for internal board failure. I took off back panel and immediately noticed that their was roaches crawling all over the board. I informed customer that we will not be replacing this board because the same thing will happen. They need to exterminate the roaches before we do any repairs. I was transparent with customer and let her know that it would probably be best to get a new unit because it will be hard to get rid of all of them.
We serviced a
WHIRLPOOL WASHER
Model WTW5550XW0
Near Rochester, NY 14622
James
Job Details: 10/04/2022
Lid lock not working after striker was replaced. Replaced lid lock and tested. Control freezes when switching to spin cycle. Found brown wire terminal loose in connector to shifter. Corrected wiring and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM05
Near Rochester, NY 14604
Andres V
Job Details: 10/04/2022
"Customer stated unit was not cooling at all. When I arrived I opened door and noticed that cooling was turned off. I turned cooling on, fans and compressor turned on. Unit is working properly."
We serviced a
AMANA RANGE
Model ACF3355AS
Near Rochester, NY 14620
Josh Henchen
Job Details: 10/04/2022
"Customer stated bake not pre heating, checked and did not start right away but turned on. Faulty ignitor, ordering WP7432P136-60, may want the regulator valve as well will call to let us know.; ordrng 1 WP7432P136-60 (IGNITOR OVEN)"
We serviced a
JENN AIR RANGE
Model JGRP430WP01
Near Penfield, NY 14526
James
Job Details: 10/04/2022
Replaced acu and tested. Unit functions properly. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/04/2022
Customer stated water sputters when dispensing. Found that water valve is stuttering. Ordering Water valve and three way valve.; ordrng 1 W11482025 (Water Valve) and 1 W11495416 (Three Way Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB01
Near Ontario, NY 14519
James
Job Details: 10/04/2022
Icemaker motor rotating without turning auger. Need icemaker. ; ordrng 1 W10884390 (Icemaker) and 1 Sh15
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/04/2022
Customer stated unit is leaking from underneath. Found that washer is leaking from bottom of door due to build up of debris on door glass causing poor seal against bellows. Cleaned door glass and tested. No leaks found.
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW01
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/04/2022
Customer stated unit is leaking from the door. Found tear in bottom of bellows. Customer purchased correct part separately and asked to replace it. Replaced bellows with part customer had on hand. No leaks found.
We serviced a
KITCHENAID RANGE
Model KSEG700ESS0
Near Phelps, NY 14532
Jeremy
Job Details: 10/04/2022
Replaced convection fan and baffle for excessive noise. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Hilton, NY 14468
Dave L
Job Details: 10/04/2022
"Hinges did not come with bezels and one was incorrectly packed. Will have to order top ordering top. ; ordrng 1 W11513251 (Top) and 1 WP91770 (Hinge) and 1 W10849477 (Tub ring), dspstn on spec-tagged invntry: 1 WP8312709 CLIP"
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Rochester, NY 14611
Josh Henchen
Job Details: 10/04/2022
Customer stated unit not draining water. Checked and found water draining fine. Customer stated clothing is staying wet after wash is done. Checked and found oil underneath unit needs new gearcase assembly.; rqstng P&A on 1 WH02X10364 (Washer hub) and 1 WH03X33730 (Gearcase) and 1 WH01X10759 (Washer spring) and 1 WH03X30517 (Mode shifter) and 1 WH05X24185 (Clutch) and 1 WH01X24434 (Spring Clutch) and 1 WH03X32218 (Motor/Pulley nut) and 1 WH03X32097 (Trans. Pulley) and 1 WH49X25376 (1/3 hp motor) and 1 WH43X30957 (Agitator) and 1 WH01X26190 (Belleville washer) and 1 WH02X10363 (Nut hub)
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Rochester, NY 14611
Josh Henchen
Job Details: 10/04/2022
"Replaced Motor, no change to unit still not starting. Ordering door switch WPW10569603 and thermal cutoff 279816.; ordrng 1 279816 (CUTOFF-THERMAL) and 1 WPW10569603 (DOOR SWITCH)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Walworth, NY 14568
James
Job Details: 10/04/2022
Unit not making ice and freezing freezer solid. Shifs misaligned causing door to not deal. Defrosted freezer and installed shelves. Icemaker passed diagnostics cycle.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Rochester, NY 14617
Andres V
Job Details: 10/04/2022
Customer stated unit was not washing. I looked underneath unit and saw that the wires to the water valve had been chewed by mice also a few other wires were too. Ordering harness; ordrng 1 W11227372 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Victor, NY 14564
Dave F
Job Details: 10/04/2022
Water droplets on freezer sealing . Ice build up on fan cover and ice cubes . Found freezer door not closed all the way when arrived . Customer needs to be better about closing the freezer door and needs to push it shut . Called techline 7734582372 . There is nothing to replace. No more trips please
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Rochester, NY 14622
Andres V
Job Details: 10/04/2022
Customer stated that light switch was getting stuck so light wouldn't come on. I took off switch and found some frost build up around it. I cleaned out switch and tested it by opening and closing door. Switch is now working properly.
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Newark, NY 14513
Jeremy
Job Details: 10/04/2022
Replaced heater for no heat. Unit tested good.
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Brockport, NY 14420
Dave L
Job Details: 10/04/2022
Checked harness and connections. Unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near Brockport, NY 14420
Dave L
Job Details: 10/04/2022
Checked unit forAbnormal noises. Checks ok in diagnostics. No errors.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Spencerport, NY 14559
Dave L
Job Details: 10/04/2022
Replaced evaporator cover due to frosted evaporator. Customer to monitor.
We serviced a
KITCHENAID RANGE
Model KFGD500EBS05
Near Rochester, NY 14612
Dave L
Job Details: 10/04/2022
Manifold is not labeled correctly. Ordering manifold cover; ordrng 1 W10708335 (Manifold cover)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ2
Near Irondequoit, NY 14617
Dave L
Job Details: 10/04/2022
Replaced regulator. Pan under diffuser was installed incorrectly at the factory preventing the burner tube from aligning properly on the regulator. Called tech line to document as non repairable. SR7734734237.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Fairport, NY 14450
Ray Benedetto
Job Details: 10/04/2022
"Not making ice. Frozen water present in tray, but not cycling. Jumped ice maker, rotated about halfway then stopped. Component receiving ~120 VAC. Needs ice maker to repair.; ordrng 1 WPW10300022 (Ice Maker)"
We serviced a
WHIRLPOOL 50#IM 15' FS
Model GI15NDXZS1
Near Rochester, NY 14618
Ray Benedetto
Job Details: 10/04/2022
"Replaced water valve and recirculation pump. Tested with auto-diagnostic, operating normal. Verified no leaks at water valve."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Palmyra, NY 14522
Jeremy
Job Details: 10/04/2022
"Found that wash motor is weak and foreign material in spray arms. Unable to remove material from spray arms. Ordering Motor, upper and lower spray arms.; rqstng P&A on 1 W11178672 (Sump and Motor) and 1 WPW10448645 (Upper Spray Arm), ordrng 1 W11101428 (Lower Spray Arm)"
We serviced a
WHIRLPOOL DRYER
Model WED7500G20
Near Rochester, NY 14616
Dave L
Job Details: 10/04/2022
The dryer is loud during use due to a worn belt idler. Installed repair kit. Tested ok. ; used 1 4392067 from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Pittsford, NY 14534
Andres V
Job Details: 10/04/2022
"Customer stated unit was not washing. I diagnosed unit found pump to have gone bad, unit puts water in tub but pump does not circulate water. Ordering pump and sump.; ordrng 1 W11087376 (Pump and sump)"
We serviced a
MAYTAG WASHER
Model MVWB980BG0
Near Rochester, NY 14618
Ray Benedetto
Job Details: 10/04/2022
"Unit still throwing long fill and suds detection. Customer replaced extra console, W10550337, which does not have pressure switch. Unit needs control board, W10761636. Ordering for repairing.; ordrng 1 W10761636 (Control Board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Ontario, NY 14519
James
Job Details: 10/04/2022
Unit still frosting up in center of evaporator. Techline doesn't answer. No resolution for issue recommend replacing fridge. ; schdld next appmnt for 10/5 WED !
We serviced a
MAYTAG DRYER
Model MED7230HC
Near Churchville, NY 14428
Josh Henchen
Job Details: 10/04/2022
"Customer stated dryer is making a weird noise. Checked and found no error codes. Ran diagnostic, functioned as expected. Ran normal cycle with clothing/pillows, could not recreate any noises. Customer will monitor dryer and call back, if problem persists order dryer repair kit 4392067."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DWH0
Near Pittsford, NY 14534
Andres V
Job Details: 10/04/2022
Customer stated unit was making a humming noise. I diagnosed unit found sound to be coming from drain pump when unit is draining. Ordering pump.; ordrng 1 WPW10531320 (Drain pump)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HZ0
Near Ontario, NY 14519
James
Job Details: 10/04/2022
Unit gives f2e1. Tested unit with all loads disconnected from control and error returns. Tested outlet. Plugged into separate outlet and error not reappearing. Called techline. Sr7734735866 they recommend replacing control from different vendor. ; ordrng 1 W11159621 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2269VEB0
Near Rochester, NY 14616
Dave L
Job Details: 10/04/2022
The compressor start relay has failed. Replaced with spare.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBW00
Near Rochester, NY 14618
Andres V
Job Details: 10/04/2022
"Customer stated unit was not coolig in fresh food section. I diagnosed unit found it to be having a defrost issue. Unit is not going into defrost, I checked heating element which tested good. Also checked the resistance on the thermostat. Ordering harness with thermostat.; ordrng 1 W11260592 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Farmington, NY 14425
Jeremy
Job Details: 10/04/2022
"Customer stated unit is not cooling or making ice. Found excessive frost build up on evaporator. Ran diagnostics and heater comes on, no failure codes displayed. Found that wrong control is installed, ordering control. ; ordrng 1 W11546690 (Control)"
We serviced a
WHIRLPOOL FREEZER
Model MZF34X20DW06
Near Rochester, NY 14616
Dave L
Job Details: 10/04/2022
Back plate for left lower hinge is missing preventing door reversal. Part is not a replaceable part. Documented with tech line as non repairable SR7734735632
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14626
James
Job Details: 10/04/2022
"Complaint of unit stuck in cycle and banging noises after gearcase replaced. Replaced control and tested. Couldn't calibrate unit. Unit shifts from agitate to spin then shorts the control. Replaced cam and problem remains. Motor control fault. Tested motor and capacitor. Broken harness in motor circuit. ; ordrng 1 W11095106 (Harness) and 1 W11395618 (Capacitor), used 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Rochester, NY 14623
Ray Benedetto
Job Details: 10/04/2022
Unit lost cooling in all rooms and buttons don't respond on keypad. Replaced jazz board and programmed software. All thermostats passed in test mode. All fans and cooling working.; ordrng 1 WPW10503278 (Jazz Board)
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Syracuse, NY 13210
Doug Balcom
Job Details: 10/04/2022
"Replaced belt guard, splutch, and dampers. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Syracuse, NY 13208
Chuck G
Job Details: 10/04/2022
"Customer stated that unit is not working. Error codes F0E4- spin limited by water temp, F3E2-inlet water fault , F2E1-UI stuck button. UI let me into diagnostics once but then UI cut out and i could not power the UI back on. Replaced UI. After replacing UI i also discovered that the lid lock tested bad. Replaced lid lock. Calibrated unit and ran a diagnostic test cycle in which the unit operated normally. Unit tested good ; used 1 W10810403 (Lid lock) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near East Syracuse, NY 13057
Doug Balcom
Job Details: 10/04/2022
Customer states dishwasher leaks. Found unit leaking out from under the door. Found unit tipped forward and unlevel. Leveled unit ran cycle no leaks. Unit is operating as designed.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near East Syracuse, NY 13057
Doug Balcom
Job Details: 10/04/2022
Customer states washer quit mid cycle. Ran diagnostic test found F1E2 error code. Motor control fault. Motor tested good. Replaced control. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near West Henrietta, NY 14586
Ray Benedetto
Job Details: 10/04/2022
Replaced console. Tested with self-diagnostic. All operations normal. Verified unit was level.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Mexico, NY 13114
Chuck G
Job Details: 10/04/2022
Customer stated that drum will not spin. After inspecting unit i found that thermal fuse tested bad. Replaced thermal fuse. Unit tested good ; used 1 WP3392519 (Thermal fuse) from stock
We serviced a
MAYTAG DRYER
Model MGD5630HW3
Near West Henrietta, NY 14586
Ray Benedetto
Job Details: 10/04/2022
Installed door bumpers.
We serviced a
KITCHENAID OVEN DOUBLE
Model KFID500ESS01
Near Oswego, NY 13126
Chuck G
Job Details: 10/04/2022
"After replacing control i tested unit and the unit tested good but during the test the unit was losing voltage knocking the cooktop out. The issue started when customer started the electric dryer, both are on a generator circuit. I tested the voltage during operation and would measure 240v then cycle to no voltage and the voltage would keep cycling in and out. I explained to the customer that they should have the electrical looked at and corrected. Unit tested good."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Oswego, NY 13126
Chuck G
Job Details: 10/04/2022
"Customer stated that they are hearing a rattling sound. I confirmed the sound and after inspecting the unit a nail was found to be the cause of the noise, nail removed. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Oswego, NY 13126
Chuck G
Job Details: 10/04/2022
"Customer stated that lid lock has stripped away from the wires. After inspecting unit i discovered that the lid lock broke free and has stripped away from the wiring, Ordering lid lock W11513248, bezel W11403468 and control W11513246; ordrng 1 W11513248 (Lid lock) and 1 W11403468 (Bezel) and 1 W11513246 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Rochester, NY 14606
Dave F
Job Details: 10/04/2022
Customer no long needs service
We serviced a
WHIRLPOOL FREEZER
Model WRF736SDAM14
Near Victor, NY 14564
Jeremy
Job Details: 10/04/2022
Replaced evaporator harness for faulty Bi-metal. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVW6230HW
Near West Henrietta, NY 14586
Josh Henchen
Job Details: 10/04/2022
"Customer stated unit isn't washing clothes properly. Checked and found F0E3,F7E6,F7E7,F7E1. Ran diagnostic cycle agitator not spinning to wash clothing. Found splutch assembly worn, replaced with new Cam W10721967. Washer checks good; used 1 W10721967 (CAM) from stock"
We serviced a
KENMORE WASHER
Model 110.28062800
Near Rochester, NY 14626
James
Job Details: 10/04/2022
Sd error. Hub stripped at bearing shaft. Front left spring squeaking. Inspected bearings for wear. ; ordrng 1 W10820039 (Hub) and 1 Sh15
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Kirkville, NY 13082
Doug Balcom
Job Details: 10/04/2022
"Customer states glass exploded when opening the oven door. Whirlpool is covering this repair issued SR#7734560551. Ordering door glass, handle, cross bracket, and nameplate.; ordrng 1 W11178521 (Nameplate) and 1 W11176456 (Glass) and 1 W10894054 (Handle) and 1 W11389703 (Bracket)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Fayetteville, NY 13066
Doug Balcom
Job Details: 10/04/2022
Customer states dishwasher not washing good. Found all the spray arms clogged. Ordering new spray arms.; ordrng 1 W11550888 (Wash arm) and 1 W11545334 (Wash arm) and 1 W11573766 (Wash arm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KURO24LSBX03
Near Jamesville, NY 13078
Doug Balcom
Job Details: 10/04/2022
Customer states unit frosts up. Found bad thermal fuse and bimetal. Ordering thermal fuse. ; ordrng 1 W10860146 (Thermal fuse)
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Hannibal, NY 13074
Chuck G
Job Details: 10/04/2022
Replaced bake igniter. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Fulton, NY 13069
Chuck G
Job Details: 10/04/2022
Replaced water filter housing. Unit tested good
We serviced a
KITCHENAID RANGE
Model KFGC558JSS01
Near Rochester, NY 14606
Dave F
Job Details: 10/04/2022
"Replaced bake igniter harness for small oven . Unit not lighting everytime. Checked outlet ground was good . Checked cord ground and took apart burners and readjusted parts unit is now lighting everytime but temp in small oven off by 15 and big oven is 25 degrees off. Called techline SR 7734630733 unit can not be calibrated and that if temp is about 25 degrees off it is normal operation if problem persists order control W11406545 , control W11355250 and temp probes for both ovens W10622170"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Fairport, NY 14450
James
Job Details: 09/30/2022
"Felt coming off and motor making noise. Glued felt to drum and replaced dryer repair kit. Removed shoe lace from motor. Unit functions properly. Sc on washing machine. ; used 1 4392065 (Kit), and 1 Sh15 from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Syracuse, NY 13212
Chuck G
Job Details: 09/30/2022
"Customer states that unit will not fill, it goes from sensing to done. Error code F7E1-tachometer missing. Ran a diagnostic test cycle in which the unit would not agitate or spin. Capacitor tested bad. Replaced capacitor W11395618. Calibrated unit. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, NY 14612
Dave L
Job Details: 09/30/2022
Reed sensor on latch is not working consistently ordering latch. ; ordrng 1 W10810403 (Latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBB01
Near Clay, NY 13041
Chuck G
Job Details: 09/30/2022
Customer stated that unit is not cooling. After inspecting unit i discovered that the jazz board tested bad. Replaced control WPW10503278. Reassembled and unit tested good ; used 1 WPW10503278 (Control) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Liverpool, NY 13088
Chuck G
Job Details: 09/30/2022
Customer stated that unit was shaking more then usual. No codes. I ran a diagnostic test cycle in which the unit operated normally. I explained to the customer about mixed loads and how much HE detergent to use. Unit tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Fairport, NY 14450
James
Job Details: 09/30/2022
Inspected unit for frost build up. Unit functioning properly. Replaced rh ff gasket. Sizzling water sounds normal during defrost cycle.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14616
Dave L
Job Details: 09/30/2022
Replaced upper rack adjusters. Tested ok.
We serviced a
WHIRLPOOL OVEN
Model MEW753OASO1
Near Liverpool, NY 13090
Chuck G
Job Details: 09/30/2022
"Customer stated that unit would not shut off. Upon arrival Ui was none responsive, unit is getting the proper voltage and thermal fuse tested good. Unit needs a new control. Customer declined repair and will purchase a new unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBB01
Near Clay, NY 13041
Chuck G
Job Details: 09/30/2022
Customer stated that unit is not cooling. After inspecting unit i discovered that the jazz board tested bad. Replaced control WPW10503278. Reassembled and unit tested good ; used 1 WPW10503278 (Control) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Pittsford, NY 14534
Josh Henchen
Job Details: 09/30/2022
"Replaced front control with no change, light bulb would not shut off, ordering microcomputer W11552018 to resolve issue.; ordrng 1 W11552018 (Microcomputer)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cicero, NY 13039
Chuck G
Job Details: 09/30/2022
Replaced timer. Ran unit to confirm that clicking noise was no longer present. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Rochester, NY 14611
Josh Henchen
Job Details: 09/30/2022
"Replaced Timer, Control, and push to start switch. Tested dryer with no change. Checked and found motor not operating. Unit needs a new Motor 279827.; rqstng P&A on 1 279827 (MOTOR)"
We serviced a
WHIRLPOOL WASHER
Model KDFE104HPS1
Near Rochester, NY 14626
Dave L
Job Details: 09/30/2022
ReplacedValve. Water pressure is still very low through braided line. Recommending braided steel line be replaced before the unit is put into use; dspstn on spec-tagged invntry: 1 W11175771 VALVE- INLT
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Rochester, NY 14619
Andres V
Job Details: 09/30/2022
"Replaced UI, rollers and pulley belt was different size then original one so I could not replace it. I put unit back together and tested it. Unit is responding to commands and no longer makes squeaking noise.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , states that autho needed"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ0
Near West Henrietta, NY 14586
Ray Benedetto
Job Details: 09/30/2022
"Replaced control board and wire harness. Ensured full functionality of burners, bake and broil."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Fairport, NY 14450
James
Job Details: 09/30/2022
"F7e5 shifter fault. Unit draining non stop. Cleared codes and tested. Belt screeching. Replaced actuator, cam, and belt. Calibrated successfully. ; used 1 W10721967 (Cam), 1 Wpw10006384 (Belt), and 1 Wpw10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Fairport, NY 14450
Ray Benedetto
Job Details: 09/30/2022
"Not cleanly dishes correctly. Cleaned out broken glass from filter and cleared spray arms of debris. Ran unit in test cycles, only completed fully once. Clicking during distribution step and motor stopped running. Needs sump to repair. Customer not going forward with repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Macedon, NY 14502
Ray Benedetto
Job Details: 09/30/2022
"Moisture build up on cabinet divider and customer concerned with dispenser leaking. Found deformed gasket on upper left of door, could not adjust properly. Ordering freezer door with gasket for repair.; ordrng 1 LW10913113 (Freezer Door (Stainless))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14617
Andres V
Job Details: 09/30/2022
"Customer stated unit was not cooling. when I arrived to home I noticed that the UI was not on and working. I took UI off and looked at connections I found one connection was not connected to anything. I checked the bottom of the door to see if everything was connected, they were not door must of been taken off at some point. Techline told me that the extra connection at UI was for a factory test.Sr7734713297"
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Rochester, NY 14608
Josh Henchen
Job Details: 09/30/2022
Put the two missing screws into lid and hinges. Washer lid checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pittsford, NY 14534
Jeremy
Job Details: 09/30/2022
Customer stated dishes and silverware are wet at the end of any cycle. Customer is not using rinse aid. Advised that rinse aid needs to used in order for proper drying to occur. Left rinse aid sample with customer.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04:.FE AS
Near Rochester, NY 14626
Dave L
Job Details: 09/30/2022
Replaced seized auger motor. Unit tested ok