Near Webster, NY 14580
David
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRS322FDAB05 The ice maker is not producing ice 120VAC present at the ice maker module. Module is in mid cycle but will not move. The ice maker is also missing the separator. Replaced the ice maker due to an open motor watched it cycle and fill. Ice maker is less than a year old ATEC warranty
Near Webster, NY 14580
David
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KBFS25EVMS00 Replaced start device with spare due to unit going off on thermal overload prematurely. Removed evaporator cover to verify full frost pattern after installation. AllOther loads testing good in diagnostics. Customer to monitor
Near Rochester, NY 14618
Steve
Job Details: 08/03/2019
RANGE KENMORE 790.943827 "Found the indicator lights shorted to back cover of range causing breaker to trip. Quoted customer. Tenant paid service fee. ; rqstng P&A on 2 316022500 (light/lamp,indicator)s"
Near Rochester, NY 14607
Steve
Job Details: 08/03/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Found damper motor open not allowing air to FF section. Unit will not go into diagnostics. Called tech line. Ordering control and UI. All door handles are damage. Ordering handles under 30 day cosmetic; ordrng 1 W11035836 (cntrl-elec) and 1 W11082783 (cntrl-elec) and 1 W11087463 (damper) and 2 W11123099 (handle)s and 1 W11199711 (HANDLE FREEZER)
Near Rochester, NY 14618
Steve
Job Details: 08/03/2019
RANGE WHIRLPOOL WEG730H0DB0 "Replaced regulator, burners and burner caps for flames under top when trying to light. The burners are working as expected now. The right rear switch on valve is not sparking igniter. The igniter is good. Ordering switch. ; ordrng 1 W10478601 (harns-wire)"
Near Rochester, NY 14623
Dave
Job Details: 08/03/2019
RANGE WHIRLPOOL WFE515S0ES0 "Replaced right front burner switch due to it shorting out . The switch was burnt . The left front switch is acting up as well as it does not recognize that the switch is off and the cooktop on light stays on . Ordering all switches WP3149404 , both rears and left front WPW10434452; ordrng 2 WP3149404 (switch-inf)s and 1 WPW10434452 (switch-inf)"
Near Rochester, NY 14618
Shaiman
Job Details: 08/03/2019
DISHWASHER MAYTAG MDB4949SDZ0 "Unit would not drain. Drain pump was getting power but would not run. Replaced pump. Pump will now run but still won’t drain. Checked for any constrictions in drain hose under the sink & it is clear. Suspecting the drain hose is clogged. Replacing drain hoses. ; ordrng 1 8269144A (DRAIN HOSE) and 1 WPW10545278 (DRAIN LOOP), dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN"
Near Rochester, NY 14624
Shaiman
Job Details: 08/03/2019
WASHER WHIRLPOOL WFW6620HC0 Customer concerned about an F5E3 error code. F5E3 error code stored. Door also does not stay closed. Replacing latch. ; ordrng 1 W11316250 (DOOR LOCK)
Near Rochester, NY 14624
David
Job Details: 08/03/2019
REFRIGERATOR FRIGIDAIRE FGHS2665TF4 Ice maker is not cycling on its own was able to initiate test 4 times to get it to fill. Ordering ice maker assemblypl; ordrng 1 5303918344 (ice maker assy)
Near Rochester, NY 14610
Steve
Job Details: 08/03/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced water valve for water not entering dishwasher. The dishwasher tested good.
Near Rochester, NY 14610
Steve
Job Details: 08/03/2019
OVEN WHIRLPOOL SF369LEKQ0 On arrival the broil worked as expected multiple times. Customer to monitor. No charge.
Near Webster, NY 14580
David
Job Details: 08/03/2019
REFRIGERATOR WHIRLPOOL KSSC48QTS02 Ice dispensing shaft has stripped due to clumping. Ordering ice maker louvered door. Also ordering missing bucket clip and spring. Condenser to be cleaned on return visit; ordrng 1 EDR3RXD1 (water filter 66.00) and 1 W10134785 (latch-bin 38.11) and 1 WP2198608 (spring 4.46) and 1 WPW10504753 (door-ice 34.60)
Near Rochester, NY 14611
Steve
Job Details: 08/03/2019
REFRIGERATOR AMANA ASD2575BRB01 Replaced compressor for not starting causing no cool. The unit is cooling. ; used 1 WPW10143759 (DRIER-UV DYE) from stock
Near Rochester, NY 14609
Steve
Job Details: 08/03/2019
REFRIGERATOR MAYTAG MRT519SZDH00 Tested temps in unit and they were good. The unitt had cycled off and it cycled back on while testing. The refrigerator tests good
Near Penfield, NY 14526
Evan
Job Details: 08/03/2019
DISHWASHER MAYTAG MDB8969SDE3 Customer stating that unit is dripping from underneath. Upon inspection discovered that unit is leaking from rubber seal on sump. Unit will need new sump & motor. Ordering sump & motor ; ordrng 1 WPW10591570 (SUMP & MOTOR )
Near Fairport, NY 14450
Dave
Job Details: 08/03/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 Replaced hardware that mounts the microwave to the top of the cabinet. Installed microwave. Unit tested good .
Near Farmington, NY 14425
Dave
Job Details: 08/03/2019
VENTHOODS WHIRLPOOL KVWB606DSS Replaced lower chimney for dent . Cleaned with customers stainless steel cleaning . Unit tested good . House is a new build and customers have just moved in on 7/2/19
Near Canandaigua, NY 14424
Dave
Job Details: 08/03/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Wash pump was leaking . Replaced wash pump . Tested unit in auto diagnostics. Unit tested good .
Near Canandaigua, NY 14424
Dave
Job Details: 08/03/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Unit may have been frosting in fresh food section . Unit was cooling while I got here . Checked defrost thermistor location and it was not in the correct location . Moved thermistor according to service pointer W11092686D . Sealed the cabinet and changed defrost mode to basic from adaptive. Checked all thermistors in diagnostics all passed . Made sure there were screws in the top of the evap cover and that the cover was tight . Ran tested four in diagnostics to make sure that the evap doesn't get frost when it cycles to cool freezer .tested good . Evap fan works . If problem persists order W11033168 Evap fan Defrost thermistor harness and evap cover WPW10501260 .gaskets on door are sealing good . Unit tested good .
Near Rochester, NY 14624
Shaiman
Job Details: 08/03/2019
DRYER WHIRLPOOL WGD7500GW0 Customer concerned about the sounds not working. Attempted to turn on the sounds by holding the signal option for 3 seconds. Sound still would not emit. Replaced the speaker. Unit testing good.
Near Rochester, NY 14606
David
Job Details: 08/03/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Removed washer from left upper trim so that emit would sit flush with the door. Left trim behind
Near Rochester, NY 14624
David
Job Details: 08/03/2019
REFRIGERATOR MAYTAG MFI2569VEM2 Water had been shut off to the unit causing freezing temps in the RC per R4317470 service pointer. Turned water on and tested ice maker. Customer to monitor; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN
Near Gates, NY 14606
David
Job Details: 08/03/2019
REFRIGERATOR FRIGIDAIRE FHC18312EM5 Revere sea doors due to bent cabinet preventing door seal. Doors now sealing properly
Near Webster, NY 14580
David
Job Details: 08/03/2019
REFRIGERATOR WHIRLPOOL GX5FHTXVB04 Unit is not cooling due to a frosted evaporator. CompressorRelay is sticking.replaced jazz board and defrosted the evaporator; used 1 WPW10503278 (ADC - JAZZ) from stock
Near Avon, NY 14414
Dave
Job Details: 08/03/2019
WASHER WHIRLPOOL WTW7500GW0 "Control had a burnt mark in it . Needs a need control . Replaced control . User interface would just blink and not turn on . Ordering user interface W11130237; rqstng P&A on 1 W11130237 (console), dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY"
Near Rochester, NY 14621
Evan
Job Details: 08/03/2019
WASHER KENMORE 417.404127 Unit was misdiagnosed motor is actual issue not timer. Ordering motor.; ordrng 1 134869400 (MOTOR )
Near Williamson, NY 14589
David
Job Details: 08/03/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 Replaced valve due to dispensing problems unit testing good
Near Ontario, NY 14519
David
Job Details: 08/03/2019
DISHWASHER WHIRLPOOL WDF540PADB3 Unit was not draining due to an open drain pump. Replaced pump and tested; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN
Near Fairport, NY 14450
Steve
Job Details: 08/03/2019
REFRIGERATOR GE PFSF6PKXAWW Found the compressor is running inefficient or low charge. The compressor was running on arrival. Restarted compressor and it started right up on power up. No pressure in system. The unit needs a compressor. The cost of repair will outweigh new unit. The customer is going to replace.
Near Pittsford, NY 14534
Evan
Job Details: 08/03/2019
DISHWASHER KITCHENAID KDFE204ESS1 Replaced hinges but door is still not shutting properly. Issue is with hinge mounts on cabinet itself. Ordering cabinet ; ordrng 1 WPW10681506 (TUB )
Near Webster, NY 14580
Evan
Job Details: 08/03/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer stated that unit is not moving water through cabinet. Soap pod is still in bottom of tub at end of cycle. Checked for codes unit showing code 4-3 (wash motor not running) ran test cycle. Unit would only fill with water but never run cycle. Motor is failing. Replaced sump & motor. Ran diagnostic cycle again. Unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
Near Rochester, NY 14609
Evan
Job Details: 08/03/2019
RANGE WHIRLPOOL WFG505M0BW2 Replacing burner tubes due to tubes having bends in them causing tubes to leak. Replaced burner tubes. Ran test cycle unit tested good
Near Victor, NY 14564
Shaiman
Job Details: 08/03/2019
WASHER MAYTAG MVWB766FW1 "Replaced gear case, unit testing good."
Near Fairport, NY 14450
Shaiman
Job Details: 08/03/2019
WASHER MAYTAG MVWX655DW1 Customer states unit will stay in “sensing” & not proceed with wash cycle. F8E1 error code stored. Disconnected water hoses from machine to make sure water was coming to the machine. No water was coming to machine because the the water supply was shut off in the basement. Opened the valves in the basement then tested machine. Unit testing good.
Near Rochester, NY 14618
Shaiman
Job Details: 08/03/2019
DRYER KENMORE 110.769225 "Customer concerned about unit running too hot. Removed vent and collected average cycle temps on timed dry for high, medium high, medium, and low.High: 144 DegreesMedium High: 139 DegreesMedium: 137.5 Degrees Low: 133 DegreesUnit seems to be maintaining safe and in range temperatures. Unit testing good."
Near Walworth, NY 14568
Steve
Job Details: 08/03/2019
DISHWASHER KITCHENAID KDTE204DSS1 Replaced motor and drain pump for leaking at connection between them. Replaced right adjuster for broken tab. The dishwasher tested good
Near Canandaigua, NY 14424
Dave
Job Details: 08/03/2019
REFRIGERATOR WHIRLPOOL WRF540CWHW00 Replaced the damper for noise . Tested unit . Tested good .
Near Canandaigua, NY 14424
Dave
Job Details: 08/03/2019
DRYER ROPER RED4516FW0 Dryer wouldn't tumble . Found a string had gotten wrapped around the motor . Removed string and replaced rollers and tension pulley due to being worn out . Part used 4392065 . Tested unit after repair . Unit tested good .; used 1 4392065 (REPAIR KIT) from stock
Near Avon, NY 14414
Dave
Job Details: 08/03/2019
DISHWASHER WHIRLPOOL GU2275XTVY0 Dishwasher blinking 7 times . Found that the heater was not turning on in diagnostics. Tested hi limit . Tested good . Tested power from control . Tested good . Ohm the heating read open . Needs new heater quoted customer . Customer will seek new unit .
Near Rochester, NY 14617
Evan
Job Details: 08/03/2019
DISHWASHER WHIRLPOOL WDT720PADM3 Customer stating that unit is still leaking after repair. Upon inspection discovered that unit was pitched forward causing water to spray through bottom of door during certain portions of the cycle. Leveled unit and corrected pitch. Ran unit multiple times to confirm function. Unit tested good
Near Rochester, NY 14623
Evan
Job Details: 08/03/2019
DISHWASHER MAYTAG MDB4949SHZ0 Customer stated unit is still leaking water. Checked for codes. No codes present. Ran test cycle. Discovered unit was oversudsing duding cycle. Customer is using incorrect soap. Customer was using washing machine pods not dishwasher pods. Suggesting switching soap to finish pods. Unit itself tested good
Near Rochester, NY 14609
Evan
Job Details: 08/03/2019
WASHER MAYTAG MHW4300DW0 Customer stating they are having same issue as before. Unit will not fill. Checked for error codes. Unit displaying f8e1 f3e1 and f8e3 all related to unit not filling. Inspected pressure hose and switch. Once unplugging switch drain pump began to run. Replaced switch and ran test cycle. Unit filled as it should. Ran multiple test cycles to confirm function. Unit tested good
Near Webster, NY 14580
David
Job Details: 08/03/2019
DRYER MAYTAG LDG7334AAM Replaced rollers and idler due to noise. Unit tested good
Near Webster, NY 14580
Shaiman
Job Details: 08/03/2019
DRYER WHIRLPOOL WGD5600XW1 Customer concerned about a squeaking noise when unit is in use. The sound was emitting from the idler pulley. Installed maintenance kit. Unit testing good. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT and 1 4392067 REPAIR KIT
Near Rochester, NY 14613
David
Job Details: 08/02/2019
DRYER KENMORE 417.930422 Replaced gas coils due to long dry times. Customer to monitor
Near Canandaigua, NY 14424
Dave
Job Details: 08/02/2019
MICROWAVE WHIRLPOOL WMH53520CS6 Called techline . SR 7725502515 . Unit won't turn on . Checked fuse . Fuse is good . . Wave guide cover is melted . Unit smells . Is bad Cavity thermostat. Is bad Humidity sensor . Was transferred to safety department SR 7725451115 . Safety department is going to take care of the customer and get them a new unit .
Near Rochester, NY 14624
Steve
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWS04 Replaced main control for not defrosting. The refrigerator tests good ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ
Near Honeoye Falls, NY 14472
Dave
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Unit not defrosting . Went in to diagnostics tested all thermistors for freezer and fresh food . Tested good . Checked defrost thermistor . Thermistor tested open. . Called Techline SR 7725504344 . Went through diagnostics again went through each test . Fresh food and freezer thermistors passed again . Defrost thermistor then passed . Unit has small hole in the liner in the freezer as well . Techline said maybe a bad wire in the cabinet. Unit was purchased from a bargain store and resold . Customer will have to contact customer service due to this unit having multiple repairs .
Near Rush, NY 14543
Shaiman
Job Details: 08/02/2019
DRYER WHIRLPOOL WGD4815EW2 Dryer would not start. All fuses and switches tested good. Jumped T2 at timer to chassis ground and was able to get unit to start. Neutral is dropping off/disconnected at some point in the wiring harness. Replacing harness per tech line agent suggestion. Customer will attempt to return unit to dealer. SR: 7725502490; rqstng P&A on 1 W10865750 (HARNESS)
Near Rochester, NY 14624
Steve
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWS04 Replaced main control for not defrosting. The refrigerator tests good ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ
Near Rochester, NY 14610
Steve
Job Details: 08/02/2019
VAN FORD TRANSIT CONNECT 4 new tires
Near Rochester, NY 14624
Steve
Job Details: 08/02/2019
MICROWAVE KITCHENAID KMHS120ESS7 Replaced ui console for dent in console. The microwave tests good.
Near Webster, NY 14580
Evan
Job Details: 08/02/2019
WASHER MAYTAG MVWB766FW1 Replacing gear case due to original gear case bearing failing and leaking oil onto rotor. Replaced gear case. Ran calibration cycle. Ran diagnostic cycle. Unit tested good
Near Rochester, NY 14620
Steve
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Tested refrigerator. Temps were a little warm. Turned temps down on control one notch. Adjusted freezer damper to max. Caulked freezer frame. Customer was concerned with groaning. Explained that refrigerator may groan while coming out of defrost and working hard. ; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER
Near Honeoye Falls, NY 14472
Dave
Job Details: 08/02/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 F6E4 float switch open error code . Found that the switch lever that goes pushes the switch is missing. . Ran unit in auto diagnostics unit . Held the floor switch so it would fill with water . Did fill . Let it run . Unit tested good . Needs part to work . Ordering lever WPW10195037; ordrng 1 WPW10195037 (float switch lever)
Near Rochester, NY 14625
David
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KFCO22EVBL2 Defrosted defrost drain and cleared line as best as possible. Unable to uninstall
Near Penfield, NY 14526
David
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 DoorsWere not sealing well raised door to make a better seal and leveled unit.
Near Penfield, NY 14526
David
Job Details: 08/02/2019
MICROWAVE KITCHENAID KOCE507ESS06 Unit displaying stuck key error in diagnostics. Replaced UI and adjusted fan due to noise made sure cabinet screws were all tight. Cleared error from control in diagnostics. Customer to monitor.
Near Geneva, NY 14456
Evan
Job Details: 08/02/2019
WASHER WHIRLPOOL WTW4816FW2 Customer stating that unit is not adding water at beginning of cycle. Checked for error codes. Unit displaying f8e1 (no full) Attempted to run test cycle. Unit would not fill for test cycle. Removed console to inspect connections on control. Discovered that connector for water valve was partially unseated causing issue. Reseated connector. Ran test cycle again. Unit began to fill as it should. Confirmed function in normal cycle. Unit tested good
Near Geneva, NY 14456
Evan
Job Details: 08/02/2019
WASHER WHIRLPOOL WTW4816FW2 Customer stated that unit would not spin or agitate. Checked for codes upon arrival. Unit was displaying error code f7e5 (shifter fault) ran test cycle. During cycle unit would not spin or agitate. Inspected underneath machine and found that shifter arm had broken causing cam not to engage into spin/agitate. Replaced actuator. Ran test cycle again. Unit tested good ; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR
Near Lyons, NY 14489
Evan
Job Details: 08/02/2019
DISHWASHER MAYTAG MDB4949SHW0 Customer stated unit is starting cycle on its own. Checked for error codes. No codes were present. Ran diagnostic cycle. Unit completed cycle as it should. After diagnostic cycle finished unit began to start cycle immediately after. Replaced control and ran test cycle again. Unit completed cycle and shut off as it should. Unit tested good
Near Macedon, NY 14502
Dave
Job Details: 08/02/2019
RANGE KITCHENAID KSGB900ESS0 Unit would not start back up after pre heating and when it goes to cycle on and off . Replaced wire harness to ignitor. Tested unit tested good . If unit continues to have issues . May need a new DSI board for not seeing when it is lit . Unit would sometimes spark a few extra times even when unit was lit . Checked all ground and made sure screws were all tight. Tested unit . Tested good . ; dspstn on spec-tagged invntry: 1 WPW10701462 HARNESS-INSULATED
Near Macedon, NY 14502
Dave
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced drain pan and evap cover . Found that the defrost thermistor was not in the correct location due to service pointer W11092686D . Moved to correct location and foil tape and zip tied it . Change defrost mode to basic from adaptive . Found there was no screws for top of evap cover . Added screws . Adjusted temperatures to 37 in fresh food and -2 in freezer . Tested unit . Tested good .
Near Rochester, NY 14618
Steve
Job Details: 08/02/2019
REFRIGERATOR MAYTAG MFI2570FEZ07 Customer complained of freezing in FF section. Added washer to left door for gasket to hit ice maker. Added perma gum to pantry air flow. Raised temp in freezer tom3 degrees
Near Rochester, NY 14622
Steve
Job Details: 08/02/2019
DISHWASHER WHIRLPOOL GU2400XTPB7 Tested dishwasher and it tested good. Both spray arms are moving and motor is running as expected. The dishwasher tests good. ; dspstn on spec-tagged invntry: 1 WPW10757217 MOTOR-PUMP
Near Williamson, NY 14589
David
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRFF300ESS00 Freezer rail screws interfering with closure. Tightened screws RH RC door cam is missing. Ordering cam; ordrng 1 W10397055 (bracket) and 1 WPW10470155 (cam-door)
Near Palmyra, NY 14522
Evan
Job Details: 08/02/2019
DISHWASHER KITCHENAID KDTE254ESS1 Customer stating unit will not drain and tub is full of water. Unit was displaying code f9e1 for long drain. Removed water from tub. Discovered that drain line had bend in line causing blockage. Straightener drain line and ran test cycle. Unit now draining as it should. Unit tested good
Near Geneva, NY 14456
Evan
Job Details: 08/02/2019
DISHWASHER WHIRLPOOL WDT710PAHB1 Customer stating unit will not run heated dry setting at end of cycle. Checked for error codes. Unit displaying code 7-1 for no heat. Tested harness for continuity from control to heating element. Harness tested good. Checked heating element for continuity. Element tested good. Issue is with control failing to send proper voltage to element. Ordering control; ordrng 1 W11306302 (CONTROL )
Near Webster, NY 14580
Dave
Job Details: 08/02/2019
REFRIGERATOR MAYTAG MSC21C6MFZ00 Refrigerator leaking water behind the unit . Found that the water line to the unit was not as tight as it should be and was leaking . Tightened water line . Unit is no longer leaking . Found that the ice in the freezer may have been melting and was dripping in the dispenser area . Turned freezer temperature down to -2 customer will monitor. . Adjusted the legs to level the doors . Unit . Tested good .
Near Penfield, NY 14526
Dave
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Fresh food evap frosted up . Service pointer W11092686D . Sealed cabinet. Changed defrost mode to basic from adaptive. Checked thermistors made they were working . Fresh food and freezer thermistor and fresh food evap thermistor. All passed . Called techline SR 7725510570 . Techline said to replace fan and thermistor on fresh food evap . . Installed in fresh food evap fan and thermistor. Was also told run test four make sure that when it goes to cool the freezer that the fresh food evap doesn't keep getting frost . Foil taped and zip tied defrost thermistor . Ran tested four . Passed . Make sure there was screws in the evaporator cover. Unit tested good . Labor is covered by s code S16360
Near Webster, NY 14580
Dave
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KBFS25EVMS00 Refrigerator not keeping temperature . Checked evap look good . Tested thermistors in diagnostics. Fresh food and freeze both passed. Checked damp and it's working . Checked defrost cycle . Tested good . Found the coils were very dirty and needed to be cleaned . Cleaned coils and compressor area. The compressor was very hot and would not turn back on . Could hear start device trying to start by humming . Pressures need to equalize before turning on . Fresh food section door gaskets need to be replaced . Ordering gaskets W10830162; ordrng 2 W10830162 (gasket-fip)s
Near Lima, NY 14485
Steve
Job Details: 08/02/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Found motor getting power but not starting. Replaced motor. The dishwasher tested good. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
Near Rochester, NY 14617
David
Job Details: 08/02/2019
REFRIGERATOR MAYTAG MRT711BZDM00 Unit is building moisture in both compartments. Sealed liner with silicone. Customer to monitor
Near Pittsford, NY 14534
Evan
Job Details: 08/02/2019
WASHER WHIRLPOOL MVWX655DW0 Customer stated that unit would not spin. Checked for error codes no codes were present. Removed agitator to inspect drive hub . Discovered that teeth on drove hub had stripped out causing issue. Replaced drive hub. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W11035751 GEARCASE
Near Ontario, NY 14519
David
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Freezer still building frost on the upper liner and door. Fan blade ordered came wrongly packed. Re ordering fan and freezer door; ordrng 1 LW10852088 (dor-fip) and 1 WP2163777 (blade-fan) and 1 WPW10481434 (nameplate), dspstn on spec-tagged invntry: 1 WP2163777 BLADE-FAN"
Near Rochester, NY 14624
Shaiman
Job Details: 08/02/2019
DRYER WHIRLPOOL MEDC300BW0 "Replaced timer due to faulty motor in the timer. However, unit will not heat due to inadequate power supply. L1 to ground is 120v. L2 to ground is also 120v. L1 to L2 there is no power present. Unit testing good. Customer will contact an electrician.SR: 7725505166"
Near Greece, NY 14616
Shaiman
Job Details: 08/02/2019
WASHER MAYTAG MVWC565FW1 Customer states unit fills with water but won’t spin. F7E1 F7E5 codes stored. Unit fills with water in auto test and makes an attempt to agitate but does not agitate. Power is going to actuator. Replaced actuator and tested in auto diagnostics. Unit testing good. ; used 1 W10913953 (ACTUATOR) from stock
Near Rochester, NY 14625
David
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Unit is leaking from a clogged drain tube but still has the silver evaporator. Ordering evaporator and dryer under S71233. Drain tube to be replaced while servicing the evaporator. ; ordrng 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)
Near Brockport, NY 14420
Shaiman
Job Details: 08/02/2019
WASHER AMANA WTW4816FW2 Customer states unit won’t finish cycles. Lid lock works intermittently in manual diagnostics. F5E2 error code stored. Replaced lid lock & ran auto diagnostics. Unit testing good.
Near Conesus, NY 14435
Steve
Job Details: 08/02/2019
FREEZER WHIRLPOOL WZF34X20DW01 Found compressor loud and not cooling. Ordering evaporator and compressor. ; ordrng 1 876765 (mtg kit) and 1 W10750851 (compressor) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)
Near Rochester, NY 14612
David
Job Details: 08/02/2019
RANGE FRIGIDAIRE FGGF3054MWB Rear left burner is not lighting due to a worn burner. All oraface holder will need to be changed to repair. Quoted customer did not charge service call per KB
Near Rochester, NY 14623
Shaiman
Job Details: 08/01/2019
WASHER MAYTAG MVWB865GW0 Replaced water valves and harness. Unit testing good.
Near Rochester, NY 14611
Shaiman
Job Details: 08/01/2019
WASHER MAYTAG MVWX655DW "Customer states unit is not draining. No error codes stored. Filled tub with water and drained via manual diagnostics. Machine drained as normal. Transitioned to a slow drain once the water level reached the top of the wash plate. Shortly after, unit started to drain as normal again. Sounded as if there was a blockage in the causing the slow drain which ultimately was forced out. The plumbing of the customers laundry sink does not include a drain pipe. Instead, the drain from the sink is placed over a drain hole in the floor of the customers basement. Seems as if that drain also got plugged causing a minor water event on the floor of the basement. Due to the drainage system of the customers laundry sink, unable to test machine a second time to confirm the drain pump in the machine is working reliably. Customer monitor."
Near Rochester, NY 14612
Shaiman
Job Details: 08/01/2019
WASHER FRIGIDAIRE FAFS4073NW0 Replaced water valve. Repair successful. Mentioned to customer that the hot water valve on the home is also leaking.
Near Rochester, NY 14612
Shaiman
Job Details: 08/01/2019
WASHER FRIGIDAIRE FAFS4073NW0 Replaced water valve. Repair successful. Mentioned to customer that the hot water valve on the home is also leaking.
Near Rochester, NY 14612
Shaiman
Job Details: 08/01/2019
RANGE FRIGIDAIRE PLES389ECL Replaced bake element. Unit testing good.
Near Rochester, NY 14609
Evan
Job Details: 08/01/2019
DRYER AMANA NED4600YQ1 Customer stated that unit was producing thumping noise while spinning. Discovered that rollers were beginning to crack causing issue. Replaced rollers cleaned roller shafts. Ran test cycle. Unit tested good ; used 1 349241T (ROLLER-SUPPORT 2PK) from stock
Near Rochester, NY 14611
Evan
Job Details: 08/01/2019
WASHER WHIRLPOOL WTW7040DW1 Customer stated unit flashing f5e3 error code for lid lock failure. Upon arrival unit was flashing code and attempting to lock. Lock mechanism is failing. Replaced lock. Ran diagnostic cycle. Cleared codes. Unit tested good
Near Scottsville, NY 14546
Steve
Job Details: 08/01/2019
WASHER AMANA NTW4516FW2 Replaced temp selector and water valve for not running hot water selection. The washer tested good.
Near Henrietta, NY 14467
Steve
Job Details: 08/01/2019
OVEN MAYTAG MER8800FZ1 394 330 394 333 =362. Customer complaining of long bake times. Tested temps. They were a little high but adjusted temps up a bit to accommodate the customer. Customer is going to put a thermometer in oven.
Near Pittsford, NY 14534
Steve
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found water connection above door had air leak. Added food grade caulk to connection to seal leak. The water dispensed properly.
Near Rochester, NY 14618
Steve
Job Details: 08/01/2019
DISHWASHER KITCHENAID KUDC10FXBL6 Found food debris or soap build up in tray under door. This was causing leak removed debits and unit stopped leaking. ; dspstn on spec-tagged invntry: 1 W10300924V GASKET
Near Rochester, NY 14622
Steve
Job Details: 08/01/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 Installed water regulator to house water supply under the floor below the refrigerator. Added filter cap for filter difficult to remove
Near Rochester, NY 14609
Steve
Job Details: 08/01/2019
REFRIGERATOR MAYTAG MRT519SZDH00 Found the Schrader valve on process tube did not seal properly and refrigerator stopped cooling. Replace process tube. The unit is now cooling.
Near Rochester, NY 14623
Steve
Job Details: 08/01/2019
OVEN JENN AIR JJW3830IL00 Replaced lower door handle for sharp edge in design.
Near Fairport, NY 14450
Dave
Job Details: 08/01/2019
DISHWASHER WHIRLPOOL KDTE204EBL1 Replaced rails for door popping open . Replaced control due to shutting off after a few seconds of operation . Replaced UI due to not being responsive. Tested unit . In auto diagnostics. No error codes . Spray arms have debris inside them . Tried to clean as best as I could . If wash performance is not as good . Will need spray arms W11101428 and WPW10448645 . Unit tested good; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Near Fairport, NY 14450
Dave
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Fresh food evap frosted over . Service pointer W11092686D . Defrosted unit . Found that the defrost thermistor is not in the correct. Place . Foil tape and zip tied in the correct spot . Sealed the cabinet with silicone . There was no screws in the top of the evap cove . Added screws . Changed defrost mode to basic from adaptive checked all thermistors in diagnostics tested good . Evap fan tested good. Adjusted temperatures to correct temps . Unit tested good . Unit is covered under s code S16360
Near Ontario, NY 14519
Dave
Job Details: 08/01/2019
RANGE JENN AIR JGRP430WP01 Left rear burner would continue to click when the other burners on . Cleaned the burner and burner head with sand paper and wire brush. Unit tested good .
Near Webster, NY 14580
Dave
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRF532SMHZ00 Replaced right hand fresh food gasket . Due to tear. Tested unit . Tested good .
Near Fairport, NY 14450
Dave
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRT311FZBM00 Checked freezer temperatures 17 degrees and 31 in the fresh food section . Checked frost pattern on evaporator found only frost on top of the evap .Techline SR 7725499194 . Techline said will need sealed system work . Customer will decide if he wants to forward with repair .