We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Irondequoit, NY 14617
James
Job Details: 10/27/2021
Unit leaking from defective pinch weld on rh side. Called techline sr7732090101. They said tub needs to be replaced. ; ordrng 1 W11537778 (Heater) and 1 W11409866 (Tub)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Hilton, NY 14468
James
Job Details: 10/25/2021
Unit not powering on. Unit will go into diagnostics cycle but wont turn on during normal operation. Installed a used panel and tested. Drain making grinding noise. Need ui and pump. ; ordrng 1 W11135391 (Console) and 1 W10876600 (Drain pmp)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Brockport, NY 14420
Steve
Job Details: 10/25/2021
"Found the motor getting power but not running. Quoted for motor and customer is going to call manufacturer for assistance with repair. ; rqstng P&A on 1 W11085683 (Motor sump), ordrng 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Dansville, NY 14437
Dave
Job Details: 10/25/2021
Unit leaking while running . Unit needs bellow W11314648 as it has a hole torn in it . Needs control W11322905 or to be updated to latest software . Needs dispenser W11465532 and stator motor W11354541 for water or suds coming out of the vent in the rear . Customer was told unit was covered under warranty from whirlpool. Whirlpool gave parts and labor for that reason . Ordering parts . WZNPQ00APL1; ordrng 1 W11465532 (Dispenser) and 1 W11322905 (cntrl-elec) and 1 W11354541 (Stator)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near East Rochester, NY 14445
Evan
Job Details: 10/25/2021
Customer stating that unit is failing to respond to commands. Found that control is receiving 120v but failing to operate. Ordering control ; ordrng 1 W11188527 (Control)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Honeoye, NY 14471
Dave
Job Details: 10/25/2021
"Unit not agitating. Found unit has nidec actuator. Replaced actuator., calibrated and ran auto diagnostics. Unit tested good ; dspstn on spec-tagged invntry: 1 W11399433 CNTRL- ELEC , used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZC5116LW0
Near Hilton, NY 14468
James
Job Details: 10/25/2021
Lock sticking and led not powering on. Removed latch and reinstalled. Light bulb loose on socket. Corrected now unit functions properly
We serviced a
WHIRLPOOL WASHER
Model WFW9151YW00
Near Hilton, NY 14468
James
Job Details: 10/25/2021
"Washing machine making grinding noise during drain cycle. Cleaned drain pump and tested. Problem remains, need pump WPW10730972. Customer opted not to repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV05
Near Brockport, NY 14420
Steve
Job Details: 10/25/2021
Found the unit has low charge. Ordering evaporator and drier. ; ordrng 1 WP2188822 (Evaporator) and 1 W10896709 (Coupler) and 1 W11506619 (Coupler) and 1 W10896677 (Coupler) and 1 W10896678 (Coupler) and 1 W10896689 (Coupler) and 1 W10896677 (Coupler) and 1 W10913906 (Process) and 1 WPW10143759 (Drier)
We serviced a
WHIRLPOOL DRYER
Model WGD9151YW0
Near Hilton, NY 14468
James
Job Details: 10/25/2021
Dryer unresponsive once it warms up. Need keypad. Part nla.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fairport, NY 14450
Evan
Job Details: 10/25/2021
Customer stated that unit was leaking. Found that cold water valve solenoid was stuck open causing unit to leak. Replaced valve. Tested unit. Unit tested good ; used 1 W11165546 (Valve) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Hilton, NY 14468
James
Job Details: 10/25/2021
Replaced vent fan and dispenser. Ran unit with door panel removed found wash motor intermittently pulsing and water overflows on lh corner. Cant tell if its a pump or software issue. Ordering pump and control. ; ordrng 1 W11410062 (Control) and 1 W11416362 (Pump)
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Macedon, NY 14502
Evan
Job Details: 10/25/2021
Customer stated that middle burner was not operating correctly. Found that burner was not assembled correctly causing uneven flame height. Also adjusted flame height for all burners. After reassembling burner and testing. Burner now working as it should. Unit tested good
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rochester, NY 14612
James
Job Details: 10/25/2021
Customer stated dryer was recently repaired
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Webster, NY 14580
Evan
Job Details: 10/25/2021
Customer stated that broil function would not operate on stove. Checked for error codes. No codes present. Tested broil. Broiler is working as it should. Discovered that customer was attempting to broil with door open. Explained that as a safety feature Broil will only heat once door septic is triggered. Unit tested good
We serviced a
KITCHENAID RANGE
Model KERS205TSS4
Near Webster, NY 14580
Evan
Job Details: 10/25/2021
Customer stating that burner will not operate properly. Found that sleeve inside knob was on another switch and customer did not realize that. Reinstalled shaft sleeve and tested unit. Burner now working. Collecting service call fee
We serviced a
WHIRLPOOL OVEN
Model WFG535S0JS1
Near Webster, NY 14580
James
Job Details: 10/25/2021
Replaced control and tested. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Webster, NY 14580
James
Job Details: 10/25/2021
Replaced ACU and ran diagnostics test cycle successfully.
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC3
Near Webster, NY 14580
Evan
Job Details: 10/25/2021
Customer stating that unit was producing noise while in high spin. Found that rear panel of machine was vibrating while in use and panel itself was loose causing issue. Tightened panel and tested unit multiple times. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Webster, NY 14580
Evan
Job Details: 10/25/2021
Customer stated that unit was not heating at the end of cycle. Found error code 7-1 stored for no heat. Ran diagnostic cycle and confirmed heater was functioning. Checked heater for resistance measurement unit tested within range. Ran diagnostic cycle again and code reappeared. Issue is with Heater circuit on control board. Replaced control tested unit.Unit tested good
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Honeoye Falls, NY 14472
Dave
Job Details: 10/25/2021
Unit not going into diagnostics. Replaced UI and unit will now go into diagnostics. Tested unit in auto test . Unit tested good .
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Sweden, NY 14420
Steve
Job Details: 10/25/2021
Instructed customer on how the user interface works and that is remembers last cycle used. The washer is working as expected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Brockport, NY 14420
Steve
Job Details: 10/25/2021
Found frost in ice bin that was causing the ice flapper to stick and full ice cubes coming out with crushed ice . Removed seal under the ice bin and reassembled. Removed frost and now the unit is crushing ice as expected
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Spencerport, NY 14559
Steve
Job Details: 10/25/2021
"Replaced adjusters for broken wheels. Found motor fault error code causing poor wash and heater error code that caused no dry. Ordering motor; ordrng 1 W11085683 (Motor sump), dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV02
Near Churchville, NY 14428
Steve
Job Details: 10/25/2021
Replaced gaskets for ripped gaskets. The refigerator tests good
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Rochester, NY 14624
Steve
Job Details: 10/25/2021
Customer states that cloth diapers and baby socks are getting stuck under agitator. Removed and inspected agitator. The agitator is good and is working as expected. Instructed customer on proper sorting and recommended a netted bag for the small baby garments.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Henrietta, NY 14467
Steve
Job Details: 10/25/2021
Replaced dispenser for.door not opening properly during wash. The dishwasher tests good
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Avon, NY 14414
Steve
Job Details: 10/25/2021
Found the dryer vent was not attached properly sending heat into room causing smoke/heat alarm to go off. Fastened the dryer vent and the dryer is working as expected.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Rochester, NY 14609
Evan
Job Details: 10/25/2021
Cusomter states that unit was not draining properly and wasnt spinning out load correctly. Found no error codes stored. Ran test cycle and could see that basket was noticeably loose while in spin. Tightened drive hub to basket. Ran unit again. Basket was no longer wobbling. Unit tested good otherwise
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Webster, NY 14580
James
Job Details: 10/25/2021
Unit not defrosting in ff section. Liner cracked on rh side near defrost drain pan. Unit recently has had control and ff fan harness replaced. Relocated thermistor and defrosted evaporator and drain. Lr ceiling led flickering. Right leveling foot missing. Rh upper drawer broken off from freezer rail. Inspected door seals and verified defrost mode. Customer is to monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS01FLBL6
Near Pittsford, NY 14534
Dave
Job Details: 10/25/2021
Replaced the left and right door hinges on unit for door popping open during was cycle and when it is on sanitize that is when it would do it . Tested unit . Unit tested good .customer will monitor. If problem persists bring door latch .
We serviced a
WHIRLPOOL WASHER
Model WFW95HEXW1
Near Pittsford, NY 14534
Dave
Job Details: 10/25/2021
F6E2 UI not communicating with CCU . F6E1 communication error between CCU and MCU . Went to the MCU and found burn marks and components had failed on the board . Unit needs new MCU ordering board WPW10374126; ordrng 1 W10374126 (cntrl-elec)
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM04
Near Rochester, NY 14618
Dave
Job Details: 10/25/2021
Unit not powering on and has no lights on inside it . Checked power going to. Outlet and found that there was no power . Checked breakers and a breaker was tripped .the breakers were labeled wrong . Customer corrected those . Customer had flipped breaker but was the wrong one . Unit is cooling and . Tested heater in diagnostics did not trip the breaker . Customer will monitor. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Rochester, NY 14625
Dave
Job Details: 10/25/2021
Spoke with customer about quote for the job . Requoted the customer they are going to think about it but they are not available today and customer will contact me about repair if they are going to move forward.; dspstn on spec-tagged invntry: 1 W11506635 VALVE 1/4' and 1 WPW10143759 DRIER-UV DYE
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Henrietta, NY 14467
Dave
Job Details: 10/25/2021
Unit not washing dishes . spoke with customer as customer was no available at the time . Wash pump is not running and soap is sitting on the bottom left . Verified model and serial. Ordering wash pump and control . Need to get picture of model and serial.; ordrng 1 W11305303 (cntrl-elec) and 1 W11085683 (pump&motor)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Hilton, NY 14468
James
Job Details: 10/25/2021
Unit not powering on. Unit will go into diagnostics cycle but wont turn on during normal operation. Installed a used panel and tested. Drain making grinding noise. Need ui and pump. ; ordrng 1 W11135391 (Console) and 1 W10876600 (Drain pmp)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Brockport, NY 14420
Steve
Job Details: 10/25/2021
"Found the motor getting power but not running. Quoted for motor and customer is going to call manufacturer for assistance with repair. ; rqstng P&A on 1 W11085683 (Motor sump), ordrng 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Dansville, NY 14437
Dave
Job Details: 10/25/2021
Unit leaking while running . Unit needs bellow W11314648 as it has a hole torn in it . Needs control W11322905 or to be updated to latest software . Needs dispenser W11465532 and stator motor W11354541 for water or suds coming out of the vent in the rear . Customer was told unit was covered under warranty from whirlpool. Whirlpool gave parts and labor for that reason . Ordering parts . WZNPQ00APL1; ordrng 1 W11465532 (Dispenser) and 1 W11322905 (cntrl-elec) and 1 W11354541 (Stator)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near East Rochester, NY 14445
Evan
Job Details: 10/25/2021
Customer stating that unit is failing to respond to commands. Found that control is receiving 120v but failing to operate. Ordering control ; ordrng 1 W11188527 (Control)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Honeoye, NY 14471
Dave
Job Details: 10/25/2021
"Unit not agitating. Found unit has nidec actuator. Replaced actuator., calibrated and ran auto diagnostics. Unit tested good ; dspstn on spec-tagged invntry: 1 W11399433 CNTRL- ELEC , used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZC5116LW0
Near Hilton, NY 14468
James
Job Details: 10/25/2021
Lock sticking and led not powering on. Removed latch and reinstalled. Light bulb loose on socket. Corrected now unit functions properly
We serviced a
WHIRLPOOL WASHER
Model WFW9151YW00
Near Hilton, NY 14468
James
Job Details: 10/25/2021
"Washing machine making grinding noise during drain cycle. Cleaned drain pump and tested. Problem remains, need pump WPW10730972. Customer opted not to repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV05
Near Brockport, NY 14420
Steve
Job Details: 10/25/2021
Found the unit has low charge. Ordering evaporator and drier. ; ordrng 1 WP2188822 (Evaporator) and 1 W10896709 (Coupler) and 1 W11506619 (Coupler) and 1 W10896677 (Coupler) and 1 W10896678 (Coupler) and 1 W10896689 (Coupler) and 1 W10896677 (Coupler) and 1 W10913906 (Process) and 1 WPW10143759 (Drier)
We serviced a
WHIRLPOOL DRYER
Model WGD9151YW0
Near Hilton, NY 14468
James
Job Details: 10/25/2021
Dryer unresponsive once it warms up. Need keypad. Part nla.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fairport, NY 14450
Evan
Job Details: 10/25/2021
Customer stated that unit was leaking. Found that cold water valve solenoid was stuck open causing unit to leak. Replaced valve. Tested unit. Unit tested good ; used 1 W11165546 (Valve) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Hilton, NY 14468
James
Job Details: 10/25/2021
Replaced vent fan and dispenser. Ran unit with door panel removed found wash motor intermittently pulsing and water overflows on lh corner. Cant tell if its a pump or software issue. Ordering pump and control. ; ordrng 1 W11410062 (Control) and 1 W11416362 (Pump)
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Macedon, NY 14502
Evan
Job Details: 10/25/2021
Customer stated that middle burner was not operating correctly. Found that burner was not assembled correctly causing uneven flame height. Also adjusted flame height for all burners. After reassembling burner and testing. Burner now working as it should. Unit tested good
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rochester, NY 14612
James
Job Details: 10/25/2021
Customer stated dryer was recently repaired
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Webster, NY 14580
Evan
Job Details: 10/25/2021
Customer stated that broil function would not operate on stove. Checked for error codes. No codes present. Tested broil. Broiler is working as it should. Discovered that customer was attempting to broil with door open. Explained that as a safety feature Broil will only heat once door septic is triggered. Unit tested good
We serviced a
KITCHENAID RANGE
Model KERS205TSS4
Near Webster, NY 14580
Evan
Job Details: 10/25/2021
Customer stating that burner will not operate properly. Found that sleeve inside knob was on another switch and customer did not realize that. Reinstalled shaft sleeve and tested unit. Burner now working. Collecting service call fee
We serviced a
WHIRLPOOL OVEN
Model WFG535S0JS1
Near Webster, NY 14580
James
Job Details: 10/25/2021
Replaced control and tested. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Webster, NY 14580
James
Job Details: 10/25/2021
Replaced ACU and ran diagnostics test cycle successfully.
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC3
Near Webster, NY 14580
Evan
Job Details: 10/25/2021
Customer stating that unit was producing noise while in high spin. Found that rear panel of machine was vibrating while in use and panel itself was loose causing issue. Tightened panel and tested unit multiple times. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Webster, NY 14580
Evan
Job Details: 10/25/2021
Customer stated that unit was not heating at the end of cycle. Found error code 7-1 stored for no heat. Ran diagnostic cycle and confirmed heater was functioning. Checked heater for resistance measurement unit tested within range. Ran diagnostic cycle again and code reappeared. Issue is with Heater circuit on control board. Replaced control tested unit.Unit tested good
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Honeoye Falls, NY 14472
Dave
Job Details: 10/25/2021
Unit not going into diagnostics. Replaced UI and unit will now go into diagnostics. Tested unit in auto test . Unit tested good .
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Sweden, NY 14420
Steve
Job Details: 10/25/2021
Instructed customer on how the user interface works and that is remembers last cycle used. The washer is working as expected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Brockport, NY 14420
Steve
Job Details: 10/25/2021
Found frost in ice bin that was causing the ice flapper to stick and full ice cubes coming out with crushed ice . Removed seal under the ice bin and reassembled. Removed frost and now the unit is crushing ice as expected
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Spencerport, NY 14559
Steve
Job Details: 10/25/2021
"Replaced adjusters for broken wheels. Found motor fault error code causing poor wash and heater error code that caused no dry. Ordering motor; ordrng 1 W11085683 (Motor sump), dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV02
Near Churchville, NY 14428
Steve
Job Details: 10/25/2021
Replaced gaskets for ripped gaskets. The refigerator tests good
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Rochester, NY 14624
Steve
Job Details: 10/25/2021
Customer states that cloth diapers and baby socks are getting stuck under agitator. Removed and inspected agitator. The agitator is good and is working as expected. Instructed customer on proper sorting and recommended a netted bag for the small baby garments.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Henrietta, NY 14467
Steve
Job Details: 10/25/2021
Replaced dispenser for.door not opening properly during wash. The dishwasher tests good
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Avon, NY 14414
Steve
Job Details: 10/25/2021
Found the dryer vent was not attached properly sending heat into room causing smoke/heat alarm to go off. Fastened the dryer vent and the dryer is working as expected.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Rochester, NY 14609
Evan
Job Details: 10/25/2021
Cusomter states that unit was not draining properly and wasnt spinning out load correctly. Found no error codes stored. Ran test cycle and could see that basket was noticeably loose while in spin. Tightened drive hub to basket. Ran unit again. Basket was no longer wobbling. Unit tested good otherwise
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Webster, NY 14580
James
Job Details: 10/25/2021
Unit not defrosting in ff section. Liner cracked on rh side near defrost drain pan. Unit recently has had control and ff fan harness replaced. Relocated thermistor and defrosted evaporator and drain. Lr ceiling led flickering. Right leveling foot missing. Rh upper drawer broken off from freezer rail. Inspected door seals and verified defrost mode. Customer is to monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS01FLBL6
Near Pittsford, NY 14534
Dave
Job Details: 10/25/2021
Replaced the left and right door hinges on unit for door popping open during was cycle and when it is on sanitize that is when it would do it . Tested unit . Unit tested good .customer will monitor. If problem persists bring door latch .
We serviced a
WHIRLPOOL WASHER
Model WFW95HEXW1
Near Pittsford, NY 14534
Dave
Job Details: 10/25/2021
F6E2 UI not communicating with CCU . F6E1 communication error between CCU and MCU . Went to the MCU and found burn marks and components had failed on the board . Unit needs new MCU ordering board WPW10374126; ordrng 1 W10374126 (cntrl-elec)
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM04
Near Rochester, NY 14618
Dave
Job Details: 10/25/2021
Unit not powering on and has no lights on inside it . Checked power going to. Outlet and found that there was no power . Checked breakers and a breaker was tripped .the breakers were labeled wrong . Customer corrected those . Customer had flipped breaker but was the wrong one . Unit is cooling and . Tested heater in diagnostics did not trip the breaker . Customer will monitor. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Rochester, NY 14625
Dave
Job Details: 10/25/2021
Spoke with customer about quote for the job . Requoted the customer they are going to think about it but they are not available today and customer will contact me about repair if they are going to move forward.; dspstn on spec-tagged invntry: 1 W11506635 VALVE 1/4' and 1 WPW10143759 DRIER-UV DYE
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Henrietta, NY 14467
Dave
Job Details: 10/25/2021
Unit not washing dishes . spoke with customer as customer was no available at the time . Wash pump is not running and soap is sitting on the bottom left . Verified model and serial. Ordering wash pump and control . Need to get picture of model and serial.; ordrng 1 W11305303 (cntrl-elec) and 1 W11085683 (pump&motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Caledonia, NY 14423
Steve
Job Details: 10/21/2021
Ordering dispenser motor and shaft for seized shaft. Ordering both; ordrng 1 W10822606 (Dispenser) and 1 W11509548 (Motor shaft)
We serviced a
WHIRLPOOL DRYER
Model MEDC215EW1
Near Lima, NY 14485
Steve
Job Details: 10/21/2021
"The dryer had a rumbling sound. Replaced rollers with kit and found that there was a screw stuck in the seal causing noisy operation. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT , used 1 Sh15 (Shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Canandaigua, NY 14424
Steve
Job Details: 10/21/2021
Found evaporator in freezer . The heater worked. Defrosted heater. Ordering controls; ordrng 1 W11043763 (Control) and 1 W11542754 (Ui)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC0
Near Brockport, NY 14420
David
Job Details: 10/21/2021
Customer concerned with water level during normalCycle. No errors. Unit passed auto test. Went over use and care with the customer. Ran load size calibration.
We serviced a
WHIRLPOOL WASHER
Model WTW6400SW.
Near Canandaigua, NY 14424
Steve
Job Details: 10/21/2021
Ordering suspension for bouncing loads; ordrng 1 W10820048 (Suspension) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Canandaigua, NY 14424
Steve
Job Details: 10/21/2021
Replaced shifter for not agitating. The washer tested good. ; used 1 WPW10006355 (Shifter) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Manchester, NY 14548
Steve
Job Details: 10/21/2021
Customer stated the freezer food had frosted up. Some frost remains on the back wall but otherwise is working as expected. Seals are all good. Thermistors checked good in diagnostics and damper is working as expected. The customer is going to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Victor, NY 14564
Steve
Job Details: 10/21/2021
Replaced. Mullion for not heating and condensation on mullion.
We serviced a
WHIRLPOOL WASHER
Model WFW9450WW00
Near Hilton, NY 14468
David
Job Details: 10/21/2021
Unit still over sudsing. Error is very intermittent now. Customer to run clean washer until clear water is achieved. ATEC warranty
We serviced a
JENN AIR OVEN
Model JJW3830DS03
Near Hilton, NY 14468
David
Job Details: 10/21/2021
Replaced keypad due to stuck key error. Unit tested ok
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Spencerport, NY 14559
David
Job Details: 10/21/2021
Found small leak at water supply. New hose leaks behind washer. Recommending replacing hoses.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Rochester, NY 14612
David
Job Details: 10/21/2021
Led light is flickering. Ordering module ; ordrng 1 W11125428 (Led module)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Greece, NY 14612
David
Job Details: 10/21/2021
Called customer. Another company diagnosed an evaporator leak and recharged. Pre ordering evaporator and compressor ; ordrng 1 W10836706 (Evap) and 1 WPW10507886 (Compressor) and 1 W11504445 (5/4) and 1 W11506620 (8mm alum) and 1 W11504424 (8/1.8 alum) and 1 W11504436 (6/1.8) and 2 W11504415 (8.5/8)s and 2 W11504416 (8.5/6)s and 2 W11504429 (7.5/6)s and 1 W11504430 (7/5) and 1 W11504431 (7/6) and 1 W11313679 (4/1.8) and 1 W11401409 (5/1.8) and 3 W10913906 (Process stub)s and 1 wpw10143759 (Drier) and 1 W10898074 (Lok prep)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Honeoye Falls, NY 14472
Steve
Job Details: 10/21/2021
30.2 top shelf fresh food section 29 middle shelf.-3.8 in freezerSr# 7732043776Found freezer air seeping in around the damper. Added perma gum to seal damper
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hilton, NY 14468
David
Job Details: 10/21/2021
Found unit operating ok. Temperatures in both compartments were consistent with set temperature on UI. Tested defrost functions. Checked deli control for water damage. Deli control ok. Customer to monitor ; dspstn on spec-tagged invntry: 1 WPW10675033 CNTRL- ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW00
Near Rochester, NY 14608
James
Job Details: 10/21/2021
Unit freezing ff section. Ice cream soft in freezer. Partial frost pattern. Disconnected fan and ran compressor. Full frost pattern formed. Adjusted freezer damper to max and ff to recommend. If problem persists pre order W11353813
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FLDM00
Near Rochester, NY 14626
David
Job Details: 10/21/2021
Harness to ice maker is damaged at door hinge. Quoted for door. Customer will let us know when they want to proceede; rqstng P&A on 1 LW10678620 (Fz door) and 1 Sh (Sh)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWBB0
Near Rochester, NY 14626
Evan
Job Details: 10/21/2021
Replacing ice maker due to original ice maker that was installed continually seizing 1/2 way thru harvest cycle. Replaced ice maker and also used sealer on fill line on rear of machine to ensure moisture is not getting into ice box area. Unit currently under ATEC warranty ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
We serviced a
WHIRLPOOL DRYER
Model MGD7230HW0
Near Rochester, NY 14616
Evan
Job Details: 10/21/2021
Customer stating that unit will not operate on normalOr regular settings only timed dry is working properly. Found that control is shutting unit off after 5 mins of drying . Control is sensing that load is done. Confirmed continuity of moisture sensor and confirm that harness tested good. Ordering control and repair kit ; ordrng 1 W11441689 (Control) and 1 4392067 (Repair kit)
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ0
Near Irondequoit, NY 14617
Evan
Job Details: 10/21/2021
Customer stated that they are no longer experiencing issue with control but front right burner will not light consistently. Ordering ignitor ; ordrng 1 WPW10216419 (Ignitor)
We serviced a
KENMORE OVEN-MW COMBO
Model 790.49413312
Near Fairport, NY 14450
Evan
Job Details: 10/21/2021
Replacing control board due to unit failing to turn off after use. Replaced control and tested unit. Unit tested good
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS4
Near Rochester, NY 14610
James
Job Details: 10/21/2021
Replaced diode and magnetron. Tested but heating 2 cups of water. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZOO
Near Irondequoit, NY 14609
James
Job Details: 10/21/2021
Unit not cooling for two days then came back on but now icemaker not functioning. Found compressor short cycling and fans running. Compressor will run in diagnostics but intermittent during normal operation. Need control and UI. ; ordrng 1 W11082783 (Ui) and 1 W11035836 (Control)
We serviced a
JENN AIR OVEN
Model SCG20200W
Near Webster, NY 14580
James
Job Details: 10/21/2021
Unit not showing display. Disconnected clock and reconnected. Problem remains. Need control. Parts nla.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Webster, NY 14580
James
Job Details: 10/21/2021
Unit not unlocking on control. Replaced control panel and tested. One year warranty on repair. ; used 1 Sh15 from stock
We serviced a
JENN AIR RANGE
Model JES9860AAB
Near Ontario, NY 14519
James
Job Details: 10/21/2021
F8e2 meat probe shorted error. Disconnected probe from control and tested continuity to ground. Need control. Part is nla.
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Ontario, NY 14519
James
Job Details: 10/21/2021
Replaced dispenser and tested. Found no leaks
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ00
Near Macedon, NY 14502
James
Job Details: 10/21/2021
"Rh gasket torn. Lh gasket cracked. Mullion sticking. Damper making ticking noise and food freezing in ff section. Greased mullion and tested. Need damper and 1 gasket, fip. ; ordrng 1 W10830162 (Gasket) and 1 WPW10594329 (Damper) and 1 Sh15"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Penfield, NY 14526
James
Job Details: 10/21/2021
Replaced fan and tested. Water regulator is 1\4 in. All lines are 5\16. Need water line. ; ordrng 1 WP482338 (Sealant) and 1 WPW10664271 (Line)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Rochester, NY 14619
Evan
Job Details: 10/21/2021
Customer stated that unit was not spinning out correctly. Basket would never spin at full speed. Checked for error codes. No codes present. Ran diagnostic cycle. Unit would not spin. Replace control. Tested unit again. Unit now spinning as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 W11322903 CNTRL- ELEC
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC3
Near Rochester, NY 14624
Evan
Job Details: 10/21/2021
Replacing lid lock due to lock failing to actuate causing issue with display. Replaced lid lock. Ran diagnostic cycle. Unit tested good