We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Whitesboro, NY 13492
Chuck G
Job Details: 02/13/2024
"Customer stated that the unit is still leaving spots on clothes. No codes. After inspecting unit i found grim buildup on the underside of wash plate, tub and basket have no grim buildup-i removed grim off of wash plate and suggested to the customer to run a clean wash cycle using affresh. Also explained the spotting could come from too much detergent and softener. Unit tested good. Called tech support SR#7738459540"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Utica, NY 13502
Chuck G
Job Details: 02/13/2024
Replaced control. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Pennellville, NY 13132
Anthony V
Job Details: 02/13/2024
Installed new door seal ran dishwasher with no leaks unit tested good
We serviced a
IKEA MICROWAVE
Model IBMS1455DS01
Near Fairport, NY 14450
Andres V
Job Details: 02/13/2024
Installed new start button on unit and tested it. Unit now responds to command
We serviced a
AMANA WASHER
Model NTW4516FW3
Near East Rochester, NY 14445
Andres V
Job Details: 02/13/2024
Agitator teeth are worn out and not catching gearcase. I recommended customer gets agitator and gearcase replaced so issue doesn't repeat. Customer wants to get a new unit.
We serviced a
GE RANGE
Model JGBP30BEA1WH
Near Rochester, NY 14609
Andres V
Job Details: 02/13/2024
"Both of ignitors are reciving 120v but not heating up, unit needs two ignitors but they want to think about repair. If they call back order two (WB2X9154)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Pennellville, NY 13132
Anthony V
Job Details: 02/13/2024
Found a bad cam. Replaced cam ran washer with no squealing. Unit tested good W10721967 cam truck stock; used 1 W10721967 (Cam) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Rochester, NY 14606
Andres V
Job Details: 02/13/2024
Found burner not getting any power. Tested it at burner found switch not putting out power. Replaced switch and tested it. Burner is now heating up.
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS5
Near Hamlin, NY 14464
Andres V
Job Details: 02/13/2024
Bottom switch got stuck in the open position so microwave thought door was open when closed. I took out switch and put it back in place then tested it multiple times. Unit is now working properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB2
Near Rochester, NY 14612
Andres V
Job Details: 02/13/2024
"Inner door seal came off, I reinstalled it back into place"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Clay, NY 13090
Anthony V
Job Details: 02/12/2024
Installed electric control tested range unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Clay, NY 13041
Anthony V
Job Details: 02/12/2024
Found F9E1 error code and F7E1 error code in dishwasher dishwasher is not filling water or pumping ordering a sump and pump scheduling a return visit ; ordrng 1 W11416363 (Sump)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Penfield, NY 14526
Andres V
Job Details: 02/12/2024
"I installed new lid lock that i ordered but it would not unlock. I tried unplugging unit, unplugging lock and also tried to unlock in diagnostic but it would not. I took it off and tried to unlock manually but did not see a release. I had an extra lid lock in van that I tried and that one did unlock and is working properly. ; used 1 W11307244 (Lid lock) from stock"
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model CET9100GQ2
Near Penfield, NY 14526
Andres V
Job Details: 02/12/2024
Error code was for slow drain. Took off filter and checked it for obstruction but did not see any. Ran a normal cycle noticed that unit is full of suds and causing issues. Recommended running an afresh tablet on this one as well.
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model CET9100GQ2
Near Penfield, NY 14526
Andres V
Job Details: 02/12/2024
Unit has error code for faulty pressure switch. I took off back panel blew through tube to clear it out then cleared code and ran a full cycle. Noticed that unit was full of suds and causing issues. Recommended running an afresh tablet to help clear suds. Unit did finish cycle successfully
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Penfield, NY 14526
Andres V
Job Details: 02/12/2024
"Replaced the damper on unit, damper no longer makes noise when opening and closing."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Fairport, NY 14450
Andres V
Job Details: 02/12/2024
I ran a diagnostic cycle on unit and watched from underneath for any leaks which I did not see. I then started a normal cycle and watched but still do not see any leaks. Customer did have the F8E4 code stored but I could not duplicate issue. I checked the inner gasket to see if it was not sealing correctly but i did not see anything wrong with it.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Macedon, NY 14502
Andres V
Job Details: 02/12/2024
Unit has a weak frost pattern. Theirs no ice build up on cap tube that would suggest a restriction. Units temp was at 15 degrees. Called whirlpool to inform them on history of unit. They want us to come back out and do a pressure test on unit. SR 7738449727; ordrng 1 W11109499 (Dryer) and 1 W11506623 (5NK) and 1 W11504448 (5/1.8)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Ontario, NY 14519
Andres V
Job Details: 02/12/2024
I installed a new control board and tested for the chime. Unit is making noise when changing to what cycle you want to selected and when it turns on and off
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Webster, NY 14580
Andres V
Job Details: 02/12/2024
"Found rotor bolt came off unit causing sounds I reinstalled bolt tightened it down and tested unit, unit no longer makes noise. Also found faucet switch to be falling apart and not staying in place. ; ordrng 1 W11550898 (Bezel) and 1 W11569112 (Assem faucet switch)"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC3
Near Webster, NY 14580
Andres V
Job Details: 02/12/2024
Found some lint in blower wheel that wasn't letting air flow go through properly. Cleared it customer is to run a cycle.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Baldwinsville, NY 13027
Chuck G
Job Details: 02/12/2024
"Customer stated that she is still hearing a grinding sound. I ran a quick wash cycle with a load of laundry and discovered that there was debris in the drain pump, i pulled drain pump and removed the debris. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Clay, NY 13090
Chuck G
Job Details: 02/12/2024
Customer stated that the unit is displaying a F9E1. Verified code. After inspecting unit i found that the drain pump filter was clogged with debris-i removed debris. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW
Near Clay, NY 13090
Chuck G
Job Details: 02/12/2024
Customer stated that unit is not washing. Error code F4E3-motor failure. After inspecting unit i found that the sump assembly tested bad-replaced sump and motor. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Clay, NY 13088
Chuck G
Job Details: 02/12/2024
"Replaced auger motor, washer and yoke. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Syracuse, NY 13209
Chuck G
Job Details: 02/12/2024
"Customer is concerned about the alignment of the doors. After inspecting unit i found that the FF door was protruding out at the bottom about 1/4 inch in comparison to the freezer door-i found that the FF was sitting correctly but the freezer door was compressing the gasket at the bottom on the mullion side, i used Perma gum behind the freezer gasket to bring doors even with each other. Unit tested good"
We serviced a
MAYTAG WASHER
Model MDB9959SKZ0
Near Syracuse, NY 13219
Chuck G
Job Details: 02/12/2024
"Customer stated that unit is not filling. F8E2-fill valve electrical, F7E1-motor failure F9E1-long drain. After inspecting the unit i found that the unit would not advance past the 1st step in diagnostics, i could find not breaks in the harness but i did find rodent activity, the lack of water burnt out the sump motor. I quoted customer to replace harness, sump assembly and control but they declined the repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5JHEXTS00
Near Syracuse, NY 13219
Chuck G
Job Details: 02/12/2024
"Replaced ice lever, retainer, clip and ice guide. Unit tested good"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Syracuse, NY 13208
Anthony V
Job Details: 02/12/2024
Washer doesn't come off wash cycle. Installed new electric control. Ran washer. Unit tested. Good
We serviced a
GE WASHER
Model GFW550SSNWW
Near Syracuse, NY 13212
Anthony V
Job Details: 02/12/2024
Ran washer. And found that house drain is backing upFrom the back it looks like there is an issue with a clogged house drain advised the customer too hook it up on his sink and monitor the issiue unit tested good
We serviced a
GE DRYER
Model PTD60EBSRR0WS
Near Syracuse, NY 13209
Anthony V
Job Details: 02/12/2024
Found a bad heater assembly. Ordering heater assembly WE11X21156. Inlet thermister WE4M398. High limit WE04X30381 ; ordrng 1 WE11X21156 (Heater housing assembly) and 1 WE4M398 (Inlet thermister) and 1 WE04X30381 (High limit)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Syracuse, NY 13204
Anthony V
Job Details: 02/12/2024
Customer states. It won't finish cycle. Found that drain hose is laying on the ground and washer us going into siphoning ode hooked drain hose onto a drain in the floor
We serviced a
GE DRYER
Model PTD60EBSRR0WS
Near Syracuse, NY 13209
Anthony V
Job Details: 02/12/2024
Found a bad heater assembly. Ordering heater assembly WE11X21156. Inlet thermister WE4M398. High limit WE04X30381 ; ordrng 1 WE11X21156 (Heater housing assembly) and 1 WE4M398 (Inlet thermister) and 1 WE04X30381 (High limit)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near Rochester, NY 14624
Dave L
Job Details: 02/08/2024
Spoke to customer about installation concern. As was discussed in his service visit on 02/07/24 the unit does not have enough clearance to be installed completely even with the countertop. Customer was made aware that his extended warranty does not cover installation issues. Customer requested to speak to another person from Appliance tec
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB1
Near Baldwinsville, NY 13027
Chuck G
Job Details: 02/08/2024
"Customer stated that unit is not draining. Error code F9E1-long drain. After inspecting the unit i found that the drain line was run outside the tub causing a kink in the line, i removed drain line and ran it inside the frame to the fill tube removing the kink. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ1
Near Syracuse, NY 13209
Anthony V
Job Details: 02/08/2024
Dishwasher would not stop at end of cycle electric control tested bad ordering an electric control W11629917 electric control; ordrng 1 W11629917 (Electric control)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Spencerport, NY 14559
Dave L
Job Details: 02/08/2024
The drive hub is stripped preventing spin. Transmission spline is too corroded to accept a new hub. Customer will replace
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Rochester, NY 14616
Dave L
Job Details: 02/08/2024
Replaced sump due to open wash motor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW2
Near Irondequoit, NY 14617
Dave L
Job Details: 02/08/2024
Pushed in tub gasket that was making the door difficult to close. Tightened fit
We serviced a
AMANA COOKTOP
Model AGR6303MMS0
Near East Syracuse, NY 13057
Anthony V
Job Details: 02/08/2024
Found that bottom oven broiler floor is warped. From heat ordering part W11098799 customer already had the oven door off and in another room ; ordrng 1 W11098799 (Bottom broiler)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near East Syracuse, NY 13057
Anthony V
Job Details: 02/08/2024
"Found lid lock and bezel broke off went and pucked part up. W11545554 bezel w11700916 lid lock ran washer unit tested good ; used 1 W11545554 (Bezel), and 1 W11700916 (Lidlock) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW10
Near Fayetteville, NY 13066
Anthony V
Job Details: 02/08/2024
Took temps when I first arrived. Freezer was at -6 degrees and refrigerator was at 37 compressor was. Not running. When pulled the back panel. Wire to start device. Was loose on compressor. Replaced wire on start device Compressor started up and is pumping discharge lines is warm. Called tech line they advised me too have customer monitor temps for a week. And advise temps Reference # 7738429997
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Cicero, NY 13039
Anthony V
Job Details: 02/08/2024
Ran a wash. Cycle and unit operated normal ran mixed wash cycle and unit would switch from casual wash too mixed wash cycle ordering. Electric control W11182868 ; ordrng 1 W11182868 (Electric control)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Clay, NY 13041
Anthony V
Job Details: 02/08/2024
Customer states. That the washer is loud ran a wash cycle noise she is hearing is the watervalve. Kicking on and off which is normal sound explained to the customer that it's normal sounds unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ
Near Clay, NY 13090
Anthony V
Job Details: 02/08/2024
Customer stated per phone conversation that they cancelled service. 3 days ago. Freezer is working fine
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Webster, NY 14580
Dave L
Job Details: 02/08/2024
Unit wont heat. Measured 19 bolts between l1 and l2. Reset breaker. Unit began heating afterwards. Recommending customer have an electrician diagnose electrical issue.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Webster, NY 14580
Dave L
Job Details: 02/08/2024
"Freezer and ice maker fan are rattling inside evap cover. Ordering fan and cover ; ordrng 1 W11407678 (Ice box fan) and 1 W11394920 (Cover), used 1 Sh (Sh) from stock"
We serviced a
GE RANGE
Model JTD5000DN3BB
Near Webster, NY 14580
Dave L
Job Details: 02/08/2024
Unit unresponsive. No voltage to Ui suspecting control or limit switch. Ordering controls and switch; ordrng 1 WB27X36805 (Control) and 1 WB27X33083 (Relay board) and 1 WB18X32871 (Harness) and 1 WB24X35587 (Limit switch)
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW0
Near Rochester, NY 14609
Dave L
Job Details: 02/08/2024
Removed debris from between tub and basket that was causing a slow drain. Tested ok.
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Rochester, NY 14624
Dave L
Job Details: 02/08/2024
Overlay is missing on control box. No s; ordrng 1 W11613298 (Control box assembly)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS00
Near Rochester, NY 14616
Dave L
Job Details: 02/08/2024
Twisted water filter into place
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Brockport, NY 14420
Dave L
Job Details: 02/08/2024
Clicked in upper spray arm ATEC warranty
We serviced a
GE DISHWASHER
Model CDD420P3T0D1
Near Irondequoit, NY 14609
Andres V
Job Details: 02/08/2024
Hose was kinked at the valve connection causing it not to fill. Adjusted line and tested it. Unit is now washing.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HW05
Near Baldwinsville, NY 13027
Anthony V
Job Details: 02/08/2024
Customer cancelled me at the door customer bought a new microwave
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GNE27JYMWFFS
Near Webster, NY 14580
Andres V
Job Details: 02/08/2024
Variable speed fan in the freezer is louder then usual when spinning on a high speed. Recommend replacing it. ; ordrng 1 WR60X39625 (Fan)
We serviced a
KITCHENAID OVEN
Model KEBS208DBS6
Near Webster, NY 14580
Andres V
Job Details: 02/08/2024
"I ohmed out top and bottom oven temp sensors both were close to spec where it would not be causing this issue. Issue is also intermittent, I recommend replacing control board but part is no longer made. Customer is going to try and find part then give us a call to install it if he does find it."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Brighton, NY 14620
Andres V
Job Details: 02/08/2024
Unit is still shaking excessively tech line wants me to replace basket on unit then run a load. sr7738298174; ordrng 1 W11172199 (Basket)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Rochester, NY 14608
Andres V
Job Details: 02/08/2024
Found spanner nut came loose so basket wasn't being held down. I tightened down the nut and ran a drain and spin cycle. Unit is now spinning properly
We serviced a
MAYTAG DRYER
Model MGDB850WQ0
Near Pittsford, NY 14534
Andres V
Job Details: 02/08/2024
Found idler pulley to be worn out and cashing noise. I used a repair kit to replace pulley and rollers. Tested unit. Unit no longer makes noise. ; used 1 4392067 (REPAIR KIT) from stock
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Rochester, NY 14623
Andres V
Job Details: 02/08/2024
"Middle burner ignitor harness was pinched causing it not to spark. I adjusted wire so ignitor now works. I tested out convection and noticed that fan was cycling on and off for a few seconds, I was unsure if that was standard so I called tech line and was told that it is normal function. SR7738429663"
We serviced a
GE RANGE
Model JGB735SP1SS
Near Rochester, NY 14624
Andres V
Job Details: 02/08/2024
Called GE tech line to ask about adjusting flame I was told you can only adjust the simmer and not the height of the flame when set to high. Explained this customer and about pressure regulator not being adjustable Sr 12216139
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH09
Near Syracuse, NY 13212
Chuck G
Job Details: 02/08/2024
"Customer stated that ice cream seems soft. After inspecting unit ff temp 35 & freezer temp 1 , evap had a frost pattern. I restricted air flow from the freezer to FF compartment by 10% and replaced thermistor-set damper to max cool. I asked customer to monitor. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT311FFFZ00
Near Syracuse, NY 13206
Chuck G
Job Details: 02/08/2024
Customer stated that he had frost buildup on the back panel. After inspecting unit i found that the evap fan tested bad. Replaced fan motor. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Jamesville, NY 13078
Chuck G
Job Details: 02/08/2024
Installed drain clip. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good.
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Manlius, NY 13104
Chuck G
Job Details: 02/08/2024
Customer stated that unit is making a grinding sound. After inspecting unit i found that the rear motor bracket had become uninstalled causing the blower wheel to lean forward grinding against the housing-i located motor bracket and installed. Tested unit-grinding no longer present. Left part with customer. Unit tested good
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Jamesville, NY 13078
Chuck G
Job Details: 02/08/2024
"Unit does not stay running. Replaced control and Console, motor would not stay running. Motor tested bad. Replaced motor and blower wheel. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Jamesville, NY 13078
Chuck G
Job Details: 02/08/2024
Customer stated that unit is going from sense to done sometimes. F7E4-basket re-arrangment failure. After inspecting unit i found that the slider tested bad. Replaced slider. Recalibrated control. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good; used 1 W10734521 (Slider) from stock
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSNWW
Near Syracuse, NY 13209
Chuck G
Job Details: 02/07/2024
"Customer stated that unit was leaking but ever since another service provider was there 2 weeks ago it has not leaked. Error codes F38-damper failed to open, F26-out of balance and F23 door lock failure. I inspected unit and the dispenser drawer tested good, i did find old water trails coming from the door and debris on the door/tub gasket that was causing the unit to leak-i removed the buildup of debris. I asked the customer to run a clean cycle using affresh. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14609
Andres V
Job Details: 02/07/2024
"Could not duplicate issue, I checked error codes did not find any stored. Ran a diagnostic cycle successfully."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Cicero, NY 13039
Chuck G
Job Details: 02/07/2024
"I was able to duplicate the vibrating sound-the evaporator cover was vibrating randomly. Fan tested good. I Leveled unit as it was leaning forward 1/4 per foot, i tightened all screws on evap cover. Left part with customer Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Fayetteville, NY 13066
Chuck G
Job Details: 02/07/2024
Customer stated that water is leaking into the basket after cycle has completed. No codes. After inspecting unit i found that the inlet valve tested bad-replaced valve. Recalibrated control. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL0
Near Jamesville, NY 13078
Chuck G
Job Details: 02/07/2024
Customer stated that unit is not functioning and would like an exchange. Error code F8E4-float switch. After inspecting unit i found that the drain pan had water in it kicking off the float switch. I removed water and ran a diagnostic cycle in which the unit operated as intended without any leaks. I tightened the water inlet supply hose a quarter turn. I then started a normal cycle which confirmed no leaks. I explained to the customer that i do not have the authority to exchange the unit. Unit tested good
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Jamesville, NY 13078
Chuck G
Job Details: 02/07/2024
Customer stated that unit is making a grinding sound. After inspecting unit i found that the blower is cracked. Replaced blower wheel. Unit tested good
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Camillus, NY 13031
Chuck G
Job Details: 02/07/2024
Customer stated that unit is not spinning. After inspecting unit i found that the actuator was not installed into the cam which was causing the unit not to agitate or spin. I reinstalled actuator correctly. I recalibrated control and ran a diagnostic cycle in which the unit operated as intended. I explained to the customer about how much HE detergent to use and cycle selection. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204EBL1
Near Skaneateles, NY 13152
Chuck G
Job Details: 02/07/2024
"Customer stated that unit is not drying and doesnt always seem to wash. Error code F6E4-float switch open and F7E1-no heat. I inspected unit and ran a diagnostic cycle in which the unit operated as intended.I did find that door was slamming open, i found that the left hand door cable was not attached to the spring-i installed door cable. I confirmed that heater and float switch tested good. I asked customer to monitor and if issue persists order control W10854229. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model LSQ8543JT1
Near Rochester, NY 14620
Andres V
Job Details: 02/07/2024
When unit is in agitation it only agitates to the left it does not go back and forth causing clothes to wrap around agitator. I recommend replacing the gearcase and spin tube. ; ordrng 1 3360629 (Gearcase) and 1 W10820043 (Break and clutch assem)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB2
Near Brockport, NY 14420
Dave L
Job Details: 02/07/2024
Called customer to discuss pre order. Customer declined to have panel fixed. ; ordrng 1 WPW10299777 (Panel)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near Rochester, NY 14624
Dave L
Job Details: 02/07/2024
Replaced tub gasket due to leak. Tests ok. ; used 1 W11177741 from stock
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Penfield, NY 14526
Andres V
Job Details: 02/07/2024
When I arrived unit was not putting cold water into basket on a normal cycle but was in a diagnostic. I took of UI and checked all connections. When I tried it again on normal cycle unit started working correctly. If customer calls back with same issue order W10859568 temp switch.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Rochester, NY 14606
Dave L
Job Details: 02/07/2024
Unit goes out of balance when washing bedding. Tests ok in diagnostics. Went over use and care with customer.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Webster, NY 14580
Andres V
Job Details: 02/07/2024
"Ran a diagnostic cycle and heard noise coming from underneath, found bolt on cam loose. I tightened it down and tested it again. Unit no longer males noise."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS00
Near Webster, NY 14580
Andres V
Job Details: 02/07/2024
Had to order the water valve. ; ordrng 1 WPW10420083 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Rochester, NY 14620
Dave L
Job Details: 02/07/2024
"Unit has not charge and compressor is not pulling into a vacuum. Ordering compressor ; ordrng 1 W11592429 (Compressor), dspstn on spec-tagged invntry: 1 W11109499 DRIER- TUBE 1 W11504450 COUPLER , and 1 W11625643 EVAPORATOR"
We serviced a
MAYTAG WASHER
Model MVWC415EW0
Near Webster, NY 14580
Andres V
Job Details: 02/07/2024
Hub on unit is worn out and needs replacement along with gearcase. I gave customer a quote for repair and he has decided to invest in a new machine.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Rochester, NY 14622
Andres V
Job Details: 02/07/2024
When unit has power UI is inputting different commands and will not stop beeping. I recommend replacing UI assembly because plastic strip is falling apart and letting moisture in. ; ordrng 1 W11660284 (Ui assembly) and 1 W11672039 (Control)
We serviced a
AMANA DRYER
Model LE4307W
Near Rochester, NY 14620
Dave L
Job Details: 02/07/2024
Dryer will not heat. Parts are NLA. Customer is going to replace
We serviced a
KITCHENAID REFRIGERATOR
Model KSF22C4CYY00
Near Rochester, NY 14626
Dave L
Job Details: 02/07/2024
"Auger shaft is stripped and touch panel is damaged. Ordering shaft and touch panel. ; ordrng 1 WPW10606405 (Shaft) and 1 WPW10606405 (Ui), used 1 Sh15 (Sh) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Irondequoit, NY 14617
Andres V
Job Details: 02/07/2024
"Started to put new tub together and noticed that it's broken where you screw in bottom counter weight so it cannot be secured down. ; ordrng 1 W11460604 (Tub), dspstn on spec-tagged invntry: 1 W11314648 BELLOW"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Sodus, NY 14551
Anthony V
Job Details: 02/07/2024
Found a bad electric control. F1e1 error code . Ran a diagnostic cycle. On washer. And it doesn't finish cycle. Customer does not speak English at all I had too communicate through text. Customer is not doing the repair
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Williamson, NY 14589
Anthony V
Job Details: 02/07/2024
Customer no longer wants service
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Skaneateles, NY 13152
Chuck G
Job Details: 02/07/2024
"Replaced clip retainer, seal, shaft and motor. Unit tested good"
We serviced a
WHIRLPOOL RANGE
Model WFE530C0EW0
Near Williamson, NY 14589
Anthony V
Job Details: 02/07/2024
Found a bad element. On the left front burner. Switch on burner element tested bad. Customer is not gonna do repair
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Marion, NY 14505
Anthony V
Job Details: 02/07/2024
Found a loose bolt on the drive pulley. Ran washer unit tested good
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Macedon, NY 14502
Anthony V
Job Details: 02/07/2024
Found a bad idler pulley dryer was thumping installed dryer repair kit. bbqdryer is heating properly no issues with heating unit tested good 4392067 dryer repair kit truck stock ; used 1 4392067 (Repair kit) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Rochester, NY 14616
Dave L
Job Details: 02/07/2024
Replaced damaged freezer door
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14612
Dave L
Job Details: 02/07/2024
SR7738418672 full restriction on both sides of the evaporator. Cleared with nitrogen. Installed compressor and drier. Unit has been put up for lead review by techline. Will return to pick up data loggers ; dspstn on spec-tagged invntry: 1 W11109499 DRIER- TUBE and 1 W11504436 COUPLER AL BR 6X1.8
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Macedon, NY 14502
Anthony V
Job Details: 02/07/2024
Inspected the dishwasher and the whole frame is bent in the back of the dishwasher. Which is unrepairable
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRM03
Near Geneva, NY 14456
Anthony V
Job Details: 02/07/2024
Installed. New. Freezer door gasket checked gasket no air gaps unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ4
Near Geneva, NY 14456
Anthony V
Job Details: 02/07/2024
Oven temp sensor tested bad ordering a oven temp sensor WPW10181986; ordrng 1 WPW10181986 (Oven temp sensor)
We serviced a
GE DRYER
Model PTD90GBPT0RS
Near Rochester, NY 14609
Andres V
Job Details: 02/06/2024
Unit squeaking sound coming from the back of the drum where the roller shaft sits. Recommended replacing assembly. ; ordrng 2 WE03X31620 (Pulley)s and 1 WE3M33 (Shaft bracket assembly)