We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Hilton, New York 14468
Zach L
Job Details:
11/17/2025
Replaced freezer door. Customer satisfied with water dispenser.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC3
Near Rochester, New York 14613
DeVaughn C
Job Details:
11/17/2025
"CX states items need to be ran several times to reach complete dryness. No error codes. Venting system passes testing. Unable to recreate issue at this time. Control board should be replaced. If issue persists, loading practices should be adjusted. ; ordrng 1 W11782441 (Control)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, New York 14605
Ben H
Job Details:
11/17/2025
The control board would constantly run the drain pump and not light up. I replaced the control board and tested the unit and it works properly
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near East Rochester, New York 14445
Ben H
Job Details:
11/17/2025
The unit has a faulty pressure sensor that constantly runs the drain pump. I replaced the control board and tested the unit and it works properly
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Rochester, New York 14621
Andres V
Job Details:
11/17/2025
Replaced the control board and tested unit. Unit is working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Rochester, New York 14621
Andres V
Job Details:
11/17/2025
Replaced the control board for F3E1 error code pressure fault. Replaced board and tested unit. Unit is working properly ; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC
We serviced a
GE WASHER
Model GFW850SPN5RS
Near Churchville, New York 14428
Trevor
Job Details:
11/17/2025
Installed new main control board. Washer is now washing and spinning normally.
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Spencerport, New York 14559
Trevor
Job Details:
11/17/2025
Install new main control board. Washer settings are not accurate where quick cycle default is fast spin.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF302EBS07
Near Rochester, New York 14624
Ben H
Job Details:
11/17/2025
I replaced the humidity slider and and now the customer can adjust the humidity in the unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Rochester, New York 14624
Trevor
Job Details:
11/17/2025
Customer complaint that food is freezing in fridge and if the temp is to the warmest setting then her frozen things aren't frozen enough such as ice cream. Ordering cooling controls.; ordrng 1 W10384183 (Thermistor) and 1 W11613574 (Control board)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Rochester, New York 14612
DeVaughn C
Job Details:
11/17/2025
"CX reports brown streaks are showing up on light items, and rusting under the top. Contacted Whirlpool Techline. Techline agent states these stains are typically associated with fabric softener usage. Since customer does not use softener, techline agent recommends replacing the rusted components. These components include left hinge, left console clip, and top. Discovered area on top that was rusting; area was consistent with stains on items. Painted area with customer provided paint. Customer monitor. SR: 2160507x"
We serviced a
GE WASHER
Model GTWN2800D1WW
Near Hilton, New York 14468
Zach L
Job Details:
11/17/2025
"Unit fills properly on initial fill. No issues with water valves or pressure sensor. Customer not using power rinse cycle. Advised customer that without power rinse cycle, unit by design will not fill completely for rinse cycles."
We serviced a
WHIRLPOOL DRYER
Model XXX
Near Rochester, New York 14612
DeVaughn C
Job Details:
11/17/2025
Refer to 143053
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rochester, New York 14626
Zach L
Job Details:
11/17/2025
Low side 5-6psi when cooling fridge. 37 in fridge. Normal equalization time to 26psi when 3-way valve is open to fridge. -7inHg when cooling freezer and extended equalization time when 3-way valve open only to freezer. Partial restriction in freezer cap tube or 3-way valve not opening completely to freezer. Needs new drier and 3-way valve; ordrng 1 W11575003 (3-way valve) and 1 WPW10143759 (Drier) and 3 W11506623 (5x5)s and 1 W11504445 (5x4)
We serviced a
KENMORE COIN-OP DRYER
Model ="110.67122310"
Near Rochester, New York 14607
DeVaughn C
Job Details:
11/17/2025
Replaced heating element then tested. Repair completed successfully.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Brockport, New York 14420
DeVaughn C
Job Details:
11/17/2025
Part not yet arrived. ; O-emld tckt
We serviced a
WHIRLPOOL OVEN
Model WEG730H0DS0
Near Rochester, New York 14618
Trevor
Job Details:
11/17/2025
Relay board receiving power but not turning on display. Evidence of contamination on relay board from rodents. Relay board replacement needed; ordrng 1 W11050551 (Relay board)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Rochester, New York 14607
Andres V
Job Details:
11/17/2025
Found freezer light was dead causing lights in fresh food section to go as well. Replaced freezer light all lights turned on now. Unit is working properly.; used 2 W11484836 (truck stock) ( ) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM4
Near Rochester, New York 14620
Andres V
Job Details:
11/13/2025
Unit was displaying random digits on the HMI and unit was not cooling. I called techline they had me ohm out wires communicating from control to HMI which tested good. Techline stated it is control board not reading communication properly. Case # 21565471; ordrng 1 WPW10312695 (Control board)
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model PFCS1NFZCSS
Near Irondequoit, New York 14617
Trevor
Job Details:
11/13/2025
Inverter board not ordered need to reorder. Customer advised.; ordrng 1 WR49X10283 (Inverter board)
We serviced a
WHIRLPOOL DRYER
Model WET4024HW0
Near Rochester, New York 14607
Zach L
Job Details:
11/13/2025
"Thermal fuse tested open. Replaced thermal fuse, dryer operating properly. Advised customer thermal fuse failure likely caused by resident not always cleaning lint trap.; used 1 WP3392519 (FUSE-THERMAL) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH
Near Rochester, New York 14606
Trevor
Job Details:
11/13/2025
Customer complaint that freezer door pops open when the fridge door is closed. Also complained that there's moisture dripping from the refrigerator air vent. Evidence of Frozen condensate moisture on freezer back panel most likely cause by door being left open. Unit is not level causing freezer door to pop open too easily. Level the unit slightly tilted back. Now freezer door closes back instead of staying open when the fridge door is closed.
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GNE25JYKJFFS
Near Rochester, New York 14612
Andres V
Job Details:
11/13/2025
Right side sliding shelf was not even with other shelf. New shelf installed showed customer that its not 100% even but is better then old one explained that they must be designed that way for when weight is on shelf.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Spencerport, New York 14559
Trevor
Job Details:
11/13/2025
Checked refrigerator temps in diagnostics with a recorded low temperature of 28? and the high of 37?. I measured 26? in the fridge so the fridge temperatures isn't reading accurately. Ordering new temp sensors.; ordrng 1 W10316760 (Thermistor) and 1 W11318270 (F thermistor)
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Scottsville, New York 14546
DeVaughn C
Job Details:
11/13/2025
Unit failed with items sitting in water. Discovered failed wiring going to drain pump. Harness must be replaced. ; ordrng 1 W11643701 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRMF3636RZ00
Near Rochester, New York 14625
Ben H
Job Details:
11/13/2025
The ice maker was not cycling so I replaced the ice maker and tested it and it works properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Fairport, New York 14450
Ben H
Job Details:
11/13/2025
The start button on the control board does not work and will randomly operate itself hours after you try it. I ordered a new control board ; ordrng 1 W11683480 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, New York 14624
DeVaughn C
Job Details:
11/13/2025
"Inner basket has excessive play, causing off-balance events. Washplate hub seized to gearcase. Washplate, hub, inner basket, outer tub, and gearcase must be replaced. ; ordrng 1 W10752283 (Wash plate) and 8 WP8533953 (Screws)s and 1 W10528947 (Hub) and 1 W10752719 (Basket) and 1 W11219115 (Tub) and 1 W11454734 (Gearcase)"
We serviced a
WHIRLPOOL OVEN
Model WFE770H0FZ1
Near Rochester, New York 14612
Andres V
Job Details:
11/13/2025
Found broken bake element. Replaced the element and tested unit. Unit is now heating properly
We serviced a
WHIRLPOOL OVEN
Model WOS52ES4MW0
Near Canandaigua, New York 14424
Zach L
Job Details:
11/13/2025
"Unit was miswired, pictures attached. Wired unit correctly and tested, all functions operating properly."
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDT550PGR7WW
Near Fairport, New York 14450
Ben H
Job Details:
11/13/2025
The customers complaint was that when they run the unit they noticed some water dripping out from the door. I noticed when the unit was installed it was leaning forward significantly causing water to leak out the front. I leveled the unit and tested it and did not get any leaks. I instructed the customer to use and monitor
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fairport, New York 14450
Ben H
Job Details:
11/13/2025
I replaced the control board due to it constantly running the drain pump and tested the unit and it works properly ; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN0WW
Near Rochester, New York 14624
DeVaughn C
Job Details:
11/13/2025
"CX states items are wet after cycles, and high pitched noise during spin. No relevant error codes stored. Tested spin in diagnostics, no unusual noise present. Discovered items in drain pump trap, restricting drain flow. Removed items then tested. Unit firmware is also up to date. No further repair required at this time."
We serviced a
JENN AIR RANGE
Model JDS1750EB0
Near Canandaigua, New York 14424
Zach L
Job Details:
11/13/2025
"Bake element shorted. Replaced bake element and tested, operating properly."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Brockport, New York 14420
DeVaughn C
Job Details:
11/13/2025
"CX states everytime technician departs, unit works fine for one cycle then fails mid cycle. F8E1 error code stored. Contacted techline. CX is on well water. Agent recommends replacing water valves. If issue persists, house water pressure is too low. SR: 21569946; ordrng 1 W11210463 (Valves)"
We serviced a
MAYTAG WASHER
Model MVW5035MW2
Near Webster, New York 14580
Andres V
Job Details:
11/13/2025
Customer had hard water causing blowckage in the valve and water to not fully come out. Cleaned it out and tested it. Unit is working properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC136RPS00
Near Victor, New York 14564
Ben H
Job Details:
11/13/2025
The customers complaint is that the door would not close properly causing condensation buildup. I adjusted the door hinge and replaced the cam and the door now opens and closes properly
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GZS22IYNXHFS
Near Victor, New York 14564
Ben H
Job Details:
11/13/2025
The Auger for the ice dispenser was out of place causing it to not switch between cubed and crushed. I corrected the auger and it works properly now. There was also ice Buildup on the bottom cabinet of the freezer. There is a service pointer for this issue and the fix is a new air baffle. I ordered a new baffle for the unit to be shipped directly to the customers and they will install; ordrng 1 WR17X10817 (Air baffle ( SHIP DIRECT))
We serviced a
GE WASHER
Model GFW850SPN5RS
Near Rochester, New York 14608
Trevor
Job Details:
11/13/2025
Replace inverter board and door switch which did not resolve issue with washer. Controls not responding and washer will shut off after a few minutes relays clicking constantly. Ordering new CPU main board.; ordrng 1 WH22X37840 (Main control board)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Victor, New York 14564
Trevor
Job Details:
11/13/2025
Customer complaint of burning smell coming from the left hand cabinet next to dishwasher. Also getting f 9e1 error code indicating drainage issue. No evidence of damage or burning from dishwasher. Also dishwasher is draining okay during service. Advise customer to minimize debris from dishes getting in dishwasher pump.Also the tile flooring is only in front of dishwasher and there is no room to pull dishwasher out to check thoroughly underneath.
We serviced a
GE DRYER
Model DBXR463GG7WW
Near Ontario, New York 14519
Andres V
Job Details:
11/13/2025
"I took unit apart and ran it. Ignitor started glowing and flame came on. I put unit back together and tested it with a temp coupler, unit is cycling temp properly. I could not get unit to duplicate issue. Explained to customer only thing i can think of causing issue would be flame sensor and the coils. Customer is going to monitor issue.; rqstng P&A on 1 WE4X692 (Coil dual) and 1 WE4X693 (Coil main) and 1 WE4X448 (Flame detector) and 1 WE03X29897 (Belt)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Avon, New York 14414
Ben H
Job Details:
11/13/2025
I replaced the rails and tested the door and it opens properly
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Spencerport, New York 14559
DeVaughn C
Job Details:
11/13/2025
"Unit knocking and shaking during use. Discovered failed rollers, and fabric on the motor pulley. Installed dryer kit and removed fabric. Repair successful. ; used 1 4392065 (REPAIR KIT) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Webster, New York 14580
Andres V
Job Details:
11/13/2025
Took off the water line turned water on into a bucket. Showed customer how the black particles are coming from his water source and not the dishwasher.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, New York 14619
Zach L
Job Details:
11/13/2025
"Replaced seizing compressor. Vacuumed system to 500 microns and recharged with R600a. All temps and pressures checked good on startup, unit began developing normal frost pattern.; dspstn on spec-tagged invntry: 1 W11109499 DRIER- TUBE 1 W11504415 COUPLER BR 8.5X8 , 1 W11504445 COUPLER BR 5X4 , 1 W11504448 COUPLER AL 5X1.8 , and 1 W11504450 COUPLER"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rochester, New York 14626
Zach L
Job Details:
11/13/2025
Replaced condenser fan. Advised customer it will take a couple hours to cool down to set temperatures.
We serviced a
GE WASHER
Model GTW465ASN9WW
Near Churchville, New York 14428
Trevor
Job Details:
11/12/2025
"There is a rubbing noise coming from the lower section of the unit when agitating. Replaced mode shifter, clutch part and transmission pulley. The noise has been eliminated. Returning unused gear case."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Spencerport, New York 14559
Trevor
Job Details:
11/12/2025
Quick wash cycle is defaulting to no spin. New control board needed.; ordrng 1 W11550649 (Cpu)
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model PGE29BYTDFS
Near Penfield, New York 14526
Ben H
Job Details:
11/12/2025
I replaced the housing and the pitcher and tested the unit and it now fills properly
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, New York 14605
Ben H
Job Details:
11/12/2025
The unit is in a complex and there is no apartment number listed so I tried to call the customer to get the number with no success. I left a voicemail and preordered a part. Customer will have to call to reschedule ; ordrng 1 W11603811 (Control)
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Rochester, New York 14621
Andres V
Job Details:
11/12/2025
Found washer had pressure error code and lock error. Customer stated he would hear unit running when not in use. I did a diagnostic cycle successfully but issue is intermittent will need new control board. ; ordrng 1 W11657965 (Control board)
We serviced a
WHIRLPOOL WASHER
Model GSL9365EZ0
Near Rochester, New York 14617
Andres V
Job Details:
11/12/2025
Found a broken lid switch causing no spin/drain. I replaced the lid switch and tested unit. Unit is spinning and draining now.
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ01
Near Webster, New York 14580
Andres V
Job Details:
11/12/2025
"Unit had no power, checked outlet did find voltage. Checked fused found it blown. I replaced the fuse and tested unit. Unit is heating and working properly.; used 1 Wpm0805101 (Fuse) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Irondequoit, New York 14622
DeVaughn C
Job Details:
11/12/2025
"CX states unit failed, leaving items sitting in water and door locked. F5E3 error code stored. Discovered failed wire going to drain pump. Harness should be replaced. ; ordrng 1 W11643701 (Harness)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Greece, New York 14616
DeVaughn C
Job Details:
11/12/2025
Replaced control board then calibrated. Repair successful. ; dspstn on spec-tagged invntry: 1 W11603811 CNTRL- ELEC
We serviced a
WHIRLPOOL DRYER
Model WED8500BW0
Near Rochester, New York 14616
DeVaughn C
Job Details:
11/12/2025
Unit intermittently fails to start. Start windings have failed within the motor. Motor should be replaced. CX declining further repair at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Brockport, New York 14420
DeVaughn C
Job Details:
11/12/2025
Drain pump running continuously when connected to power. Control board must be replaced.; ordrng 1 W11603810 (Control)
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Ontario, New York 14519
Andres V
Job Details:
11/12/2025
Found top oven bake Ignitor getting voltage but not glowing. Replaced the Ignitor and tested unit. Bake cycle is now working ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Webster, New York 14580
Andres V
Job Details:
11/12/2025
"Found error code F4E3 for wash pump not running, ACU is sending voltage to pump. Unit will need sump and pump replaced. Gave customer quote for repair but wants to think about it. If she calls back order part.; rqstng P&A on 1 W11665769 (Sump and pump (dont order customer needs to think bout it))"
We serviced a
GE DRYER
Model GFD55GSSN0WW
Near Rochester, New York 14617
Andres V
Job Details:
11/12/2025
Found excessive amount of lint in the blower wheel casing a vibrating sound. Cleaned out blower wheel tested unit on timed dry.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Rochester, New York 14622
Andres V
Job Details:
11/12/2025
Unit not shifting from agitate to spin. Inspected unit underneath found Gearcase leaking oil and the slider stuck on Gearcase shaft. Took slider out it the metal ring is falling off. Gave customer quote for Gearcase and slider replacement but she wants to replace unit.
We serviced a
GE DISHWASHER
Model GDT655SMJ2ES
Near Rochester, New York 14612
Andres V
Job Details:
11/12/2025
Found leak coming from the diverter rubber seal.; ordrng 1 WD19X25278 (Diverter)
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW2
Near Rochester, New York 14607
Ben H
Job Details:
11/12/2025
Do unit powers on but did not shift very well between spin and agitate. I checked underneath and found the metal ring on the slider was coming off and Preventing it from shifting well so I replaced the slider and tested the unit and it works properly ; used 1 W10734521 (SLIDER) from stock
We serviced a
KITCHENAID RANGE
Model KSEG950ESS6
Near Spencerport, New York 14559
Trevor
Job Details:
11/12/2025
Installed new glass.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Caledonia, New York 14423
Trevor
Job Details:
11/12/2025
Installed new control board to prevent constant draining. Calibrated and tested unit. All functions working normally.; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ4
Near Henrietta, New York 14467
Trevor
Job Details:
11/12/2025
Wash pump is seized and not running. New pump and connectors needed.; ordrng 1 WPW10538166 (Grommet) and 1 W10445975 (Hose/clamps) and 1 W11612326 (Wash motor)
We serviced a
WHIRLPOOL FREEZER
Model WRS571CIHZ04
Near Pittsford, New York 14534
Ben H
Job Details:
11/12/2025
the customer complaint is that the unit does not dispense ice. I found that the coupling and the spring on the shaft damaged so I replaced those. The plastic mounting plate was also broken so I ordered one to be shipped direct and the customer will install ; ordrng 1 W11573761 (Mounting plate ( SHIP DIRECT ))
We serviced a
GENERAL ELECTRIC DRYER
Model GTD42GASJ3WW
Near West Henrietta, New York 14586
Ben H
Job Details:
11/12/2025
The unit does not heat up. I checked and found no power going to the Ignitor so I test all of the fuses and they all tested good. There is no power coming down from the timer. The unit needs a new timer; ordrng 1 WE04X24550 (Timer)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Bloomfield, New York 14469
Ben H
Job Details:
11/12/2025
"The customer said that the unit is making a grinding noise and not spinning out very well and also said they were getting an out of balance error with almost every big load. I found that the slider was breaker apart and the suspension rods were weak. I replaced the slider and suspension rods and tested the unit and it works properly ; dspstn on spec-tagged invntry: 1 W11400156 SUSPENSION , used 1 W10734521 (SLIDER) from stock"
We serviced a
GENERAL ELECTRIC WASHER
Model GUD27ESSM1WW
Near Palmyra, New York 14522
Zach L
Job Details:
11/12/2025
"Unit leaking through gearcase. Replaced gearcase with square trade supplied part. Tested unit, no further issues.; used 1 WH49X27322 ( Transmission) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Palmyra, New York 14522
Zach L
Job Details:
11/12/2025
"F8E1 long fill and F5E2 lid lock errors. Fill valves working properly. Lid lock unable to actuate, needs new lid lock.; ordrng 1 W11307244 (Lid lock)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Clifton Springs, New York 14432
Zach L
Job Details:
11/12/2025
"Found no issues with unit. Customer reports unit was making clicking noise, but since yesterday has been working normally.; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRMF3636RZ00
Near Geneva, New York 14456
Zach L
Job Details:
11/12/2025
"Replaced LED module, no change. Module receiving no voltage when doors are open. Pantry module is powered correctly. Main control not supplying power to light, needs new main control.; ordrng 1 W11556912 (Main control)"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GTE17GSNGRSS
Near Geneva, New York 14456
Zach L
Job Details:
11/12/2025
"Customer complaint is buzzing noise from evap fan. Found wire touching fan during operation, causing noise. Adjusted wire, no longer hitting fan."
We serviced a
GENERAL ELECTRIC RANGE
Model GGF600AV1SS
Near Lyons, New York 14489
Zach L
Job Details:
11/12/2025
"Met customer at the door, customer cancelled appointment."
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GFE26JYMYFFS
Near Williamson, New York 14589
Zach L
Job Details:
11/12/2025
Water valve to fridge turned off. Turned water supply on and ran 2 gallons of water through unused filter.
We serviced a
GENERAL ELECTRIC WASHER
Model HTW265ASW0WW
Near Rochester, New York 14619
Trevor
Job Details:
11/12/2025
Customer is concerned that the washer isn't locking after startup. Advised customer that unit is designed to lock only during the spin cycle. Instruct customer on unit operation. Tested washer and it locked before the spin.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Spencerport, New York 14559
DeVaughn C
Job Details:
11/12/2025
Drain pump runs continuously when connected to power. Control board should be replaced. ; schdld next appmnt for 11/12 WED PM
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Rochester, New York 14624
DeVaughn C
Job Details:
11/12/2025
Replaced control then calibrated. Repair completed successfully. ; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Brockport, New York 14420
DeVaughn C
Job Details:
11/12/2025
Drain pump running continuously when connected to power. Control board must be replaced.; ordrng 1 W11603810 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Spencerport, New York 14559
DeVaughn C
Job Details:
11/12/2025
Drain pump runs continuously when connected to power. Control board should be replaced. ; schdld next appmnt for 11/12 WED PM
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW2
Near Scottsville, New York 14546
Ben H
Job Details:
11/11/2025
The customers complaint is at the unit doesnt spin. I noticed the drain hose for the unit was drained directly into the floor causing the water to Siphon out of the unit when in operation preventing it from working properly. Recommending the customer fix the drain issue and monitor the unit
We serviced a
GE RANGE
Model PP945WM3WW
Near Fairport, New York 14450
Andres V
Job Details:
11/11/2025
Control board is getting voltage but not sending power to daughter board to respond to commands. Gave customer a quote for control board replacement but he wants to invest in a new unit.
We serviced a
JENN AIR REFRIGERATOR
Model JFC2089BEP00
Near Rochester, New York 14618
Andres V
Job Details:
11/11/2025
Found the freezer gasket had a small gap causing warm air to enter freezer. I cleaned out the frost and used heat gun to seal gasket.
We serviced a
WHIRLPOOL DRYER
Model WED9400SW1
Near Farmington, New York 14425
Trevor
Job Details:
11/11/2025
Replaced faulty heating element. Clean rollers and lint from blower wheel. Dryers is now heating and tumbling correctly.
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near West Henrietta, New York 14586
Ben H
Job Details:
11/11/2025
The customers complaint was that the unit does not get hot when you use the bake setting. I found that the wire harness to the bake element was burnt off damaging the bake element in the process. I quoted the customer $418 for parts and labor to repair the unit and the customer is not going to repair the unit ; O-emld tckt
We serviced a
WHIRLPOOL OVEN
Model MFGS8030RZ0
Near North Chili, New York 14514
Ben H
Job Details:
11/11/2025
"The unit cycles about 10? cooler than it should be at 350. I tried calibrating the oven up 10? and it did not make a difference so I tested the oven while calibrating the temperatures as high as 50? and as low as -50 and it made no change. I had the customer connect to Wi-Fi and search for a software update and that was unsuccessful. The unit will need a new control, interface and sensor ; ordrng 1 W11753207 (Control (psp)) and 1 W11730224 (Sensor) and 1 W11730476 (Interface (psp))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMHV00
Near Rochester, New York 14606
Andres V
Job Details:
11/11/2025
Found unit not going into a defrost. Cleaned all the frost and ice from the evaporator. Found issue with control board relay not opening causing issue.; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF302EBS07
Near Rochester, New York 14624
Ben H
Job Details:
11/11/2025
The fresh food gasket was ripped on the right hand side so I replaced it and warmed it up to ensure a good seal. Customer also pointed out to me that the slider tab for the humidity control is broken so I ordered a new one and scheduled for customer ; ordrng 1 WP67005864 (Slide)
We serviced a
GENERAL ELECTRIC RANGE
Model PGS930YP8FS
Near Penfield, New York 14526
Trevor
Job Details:
11/11/2025
Voltage from control board to fan motor is dropping out due to a short in the wiring system. During testing the house breaker would trip when voltage is tested from Live circuit to ground indicating your short circuit. Advise equipment replacement
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Webster, New York 14580
Trevor
Job Details:
11/11/2025
"Installed new control board, calibrated and tested. Washer cycles test okay ; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, New York 14624
DeVaughn C
Job Details:
11/11/2025
F9E1 error code upon arrival. Unit will not perform diagnostic test cycle. Discovered failed wiring to drain pump. Replaced lower harness then tested. Repair completed. ; used 1 W11643701 (HARNS- WIRE) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS
Near Webster, New York 14580
Trevor
Job Details:
11/11/2025
Checked unit and working okay during visit. No fault codes saved. Customer says the clean light was blinking two or three times which would indicate a stuck key or temperature sensor error. Advise customer to keep track of blinking to diagnose if problem occurs again.
We serviced a
WHIRLPOOL OVEN
Model WFGS5030RZ0
Near Rochester, New York 14615
Zach L
Job Details:
11/11/2025
"Found oven calibration off by 25 degrees. Adjusted calibration. Tested repeatedly at 350 and at 375, observed no issues with ignition or cycling."
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Rochester, New York 14624
DeVaughn C
Job Details:
11/11/2025
"CX states unit makes excessive noise and provided video evidence. Discovered support roller axles were not lubricated, causing them to get stuck and create excessive noise. Clean axles, applied high heat grease, and replaced support rollers. Unit testing good at this time. ; used 1 349241T (ROLLER-SUPPORT 2PK) from stock"
We serviced a
GE WASHER
Model GFW850SPN5RS
Near Churchville, New York 14428
DeVaughn C
Job Details:
11/11/2025
Replaced inverter board and motor. No change. Contacted GE Techline. Agent suggests replacing main control board and UI. FILE #: 19037813; ordrng 1 WH22X34940 (UI) and 1 WH22X36637 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS3
Near Rochester, New York 14616
Andres V
Job Details:
11/11/2025
"Tested unit, noticed water was slow coming out. Pulled unit out and noticed that drain hose was kinked causing slow drain. I was able to put hose in different position to prevent it from being kinked. Tested unit. Unit is now draining properly ; dspstn on spec-tagged invntry: 1 W11462456 PUMP- DRAIN"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Rochester, New York 14615
Zach L
Job Details:
11/11/2025
Thermistors measured correctly. All mechanical functions of unit operating properly. Unable to determine any cause of failure other than logic issue in control boards. Replaced ACU and UI.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW
Near Webster, New York 14580
Trevor
Job Details:
11/11/2025
Dishwasher isn't filling with water because there is no water supply coming in. Customer is using a leak proof hose which has shut the water off. Unable to reset hose .Advise customer to get a regular hose without the leak proof feature.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hamlin, New York 14464
DeVaughn C
Job Details:
11/11/2025
Replaced suspension then calibrated. Repair completed successfully.