We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2412SS2A
Near Irondequoit, NY 14622
James
Job Details: 05/05/2022
No power. Found terminal nut loose in junction box. Tightened terminal nuts and tested dishwasher successfully.
We serviced a
WHIRLPOOL DISHWASHER
Model GU3200XTXY4
Near Rochester, NY 14624
Jeremy
Job Details: 05/05/2022
"Found clean light flashing, checked and found burnt wire connectors on control board. Quoted for control and harness. Customer opting out of repair due to age and cost.; rqstng P&A on 1 WPW10285180 (Control) and 1 WPW10413098 (Harness)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Webster, NY 14580
Andres
Job Details: 05/05/2022
Replaced basket in washer. Ran a diagnostic cycle but unit was still not agitating. Called whirlpool tech line. Tech line had me run some test. Found out that board is not putting out 120v to shifter so it will not shift into agitate. Board has been already replaced once earlier this year. Whirlpool advised me to replace board again but board is currently out of stock and customer has been waiting for washer to be fixed for a couple months. Lid has some minor scratches on it.; ordrng 1 W11419171 (Board) and 1 W11404468 (Lid)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Hilton, NY 14468
Dave L
Job Details: 05/05/2022
Heating Element - SP W11540964 - Special Project S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model LA5530XSW1
Near Rochester, NY 14619
Jeremy
Job Details: 05/05/2022
"Found spring hooked wrong causing tub to lean forward and leak when filling. Corrected spring position, checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Rochester, NY 14620
Jeremy
Job Details: 05/05/2022
"Customer stated detergent packets not dissolving. Checked and found loose connection on motor terminal. Reseated connector, unit checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM2
Near Rochester, NY 14618
Jeremy
Job Details: 05/05/2022
"Found unit won't drain, checked and found broken impeller blade on drain pump. Ordering drain pump.; ordrng 1 W10876537 (Drain pump) and 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ0
Near Pittsford, NY 14534
Jeremy
Job Details: 05/05/2022
"Replaced control, unit still cycles convection fan off and on. Called techline and informed that convection fan cycling is normal."
We serviced a
KITCHENAID RANGE
Model KERS303BBL0
Near Fairport, NY 14450
Jeremy
Job Details: 05/05/2022
"Part was not ordered, reschedule when part comes in; saved tckt"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Rochester, NY 14625
Jeremy
Job Details: 05/05/2022
Found oven burner tube caked in black substance clogging holes and causing oven to get covered in soot. Ordering burner tube.; ordrng 1 W11220387 (Burner)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Farmington, NY 14425
Jeremy
Job Details: 05/05/2022
"Replaced bent rails and shelf, unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311SFYW01
Near Canandaigua, NY 14424
Jeremy
Job Details: 05/05/2022
Found that compressor not running due to bad start device. Ordering start device.; rqstng P&A on 1 WPW10399283 (Start Device)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Lakeville, NY 14480
Jeremy
Job Details: 05/05/2022
Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM00
Near Rochester, NY 14609
Andres
Job Details: 05/05/2022
Called customer to let them know I was on my way. Customer did not answer so I left voicemail. Showed up to house but no answer. Waited 15 min still no one so left door tag.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Rochester, NY 14621
Andres
Job Details: 05/05/2022
"Customer stated unit was not going into high spin speed. Put unit into a diagnostic mode and checked for error codes but their wasnt any. Ran a diagnostic cycle, unit ran cycle successfully. Checked actuator but did not see anything wrong. Could not duplicate problem. Customer is to monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Rochester, NY 14624
Andres
Job Details: 05/05/2022
Customer stated unit was making vibrating noise. Diagnosed unit and found one of the copper lines was right up against compressor causing it to make noise. Moved line so they're not making contact and noise went away.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW06
Near Rochester, NY 14624
Andres
Job Details: 05/05/2022
Customer stated gasket on unit was falling off. Put gasket back in place and made sure it sealed correctly. Unit now working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS
Near Hilton, NY 14468
Dave L
Job Details: 05/05/2022
Sr7733594634 harness connection to fresh food evaporator fan is damaged. This part is not replaceable. Documented as non repairable with tech line. ; used 1 W11033168 (Harness) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB06
Near Rochester, NY 14612
Dave L
Job Details: 05/05/2022
Replaced snack pan holder.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Rochester, NY 14612
Dave L
Job Details: 05/05/2022
Sr7733593151 sensor feedback is damaged at the ice maker module. This is preventing harvest. Ice maker mold only filling half way. Ordering harness ice maker and valves. ; rqstng P&A on 1 W10884720 (Harness) and 1 WPW10300024 (Ice maker) and 1 W11043013 (Dual valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDW07
Near Greece, NY 14616
Dave L
Job Details: 05/05/2022
"This unit was not at the store. Dealer was unable to trace its location. They believe it was exchanged by the manufacturer. ; dspstn on spec-tagged invntry: 1 W10898074 SEALANT 1 W11480426 COMPRESSOR , 1 W11504416 COUPLER BR 8.5X6 , 2 W11506620 COUPLER AL 8X8 , 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
JENN AIR DISHWASHER
Model JDB9800CWS1
Near Marcellus, NY 13108
Chuck
Job Details: 05/05/2022
Concerned about the bent rail on the right side bottom rack. Replaced right side rail. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS
Near Geneva, NY 14456
Chuck
Job Details: 05/05/2022
"Customer stated that unit was not cleaning the dishes. I ran a diagnostic test cycle and noticed that the unit was not getting water. I inspected unit and found a broken wire to water valve , repaired wire. Ran another diagnostic cycle in which the unit operated normally. Unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Geneva, NY 14456
Chuck
Job Details: 05/05/2022
Unit was overfilling with water and stuck on sensing. Drained water from tub & cleaned debris from the pressure sensor hose. Ran a diagnostic test cycle in which unit operated normally. Ran a normal cycle- the unit filled with water and got passed the sensing into wash/agitate then drain & rinse and final spin. Unit completed a normal cycle without any issues. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM01
Near Phelps, NY 14532
Chuck
Job Details: 05/05/2022
No cooling. I removed Evap cover and saw no frost pattern at all. Unit has a sealed system leak. Quoted customer and they declined the out of warranty repair.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Cicero, NY 13039
Chuck
Job Details: 05/05/2022
"Customer concerned about the F2E1 error code and that the front right burner is not lighting. Verified the F2E1 error code and console tested good, cleared code. Ordering burner kit W11443577 and front right electrode W10669524; ordrng 1 W11443577 (Burner kit) and 1 W10669524 (Right front electrode)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Cicero, NY 13039
Chuck
Job Details: 05/05/2022
Replaced heating element. Cleared codes. Ran a diagnostic test cycle. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Liverpool, NY 13090
Chuck
Job Details: 05/05/2022
F8E4 error code- float switch. Found that the water hose connection going to valve was leaking. Tightened connection and cleaned out drip pan. Cleared code and tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Syracuse, NY 13219
Chuck
Job Details: 05/05/2022
"Customer stated that unit is not heating. Problem is with the customers vent, i found a kink in the bend. I removed vent and unit started to hear. I asked customer to put a 90 degree elbow coming out of the dryer vent and attach venting hose to the elbow. Customer instruct"
We serviced a
WHIRLPOOL RANGE
Model GFG461LVS1
Near Rochester, NY 14626
Dave L
Job Details: 05/05/2022
Checked oven for proper operation. No issues found. Answered customers questions.
We serviced a
GE WASHER
Model NA098
Near Rochester, NY 14612
Dave L
Job Details: 05/05/2022
Customer declined service at the door. No reschedule.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rochester, NY 14606
Andres
Job Details: 05/05/2022
Customer stated unit was not responding to commands. Diagnosed unit and found that outlet had an open ground causing unit not to function properly. Plugged unit into a different outlet and it started working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Rochester, NY 14607
Andres
Job Details: 05/05/2022
This unit needs both bottom and top doors. Customer wanted both replaced at the same time. ; ordrng 1 LW10638683 (Freezer door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Rochester, NY 14609
Andres
Job Details: 05/05/2022
Customer stated unit was leaking. Diagnosed unit and found it to be have multiple issues. First water valve is cracked and leaking also motor is dead and not circulating water. Gave customer quote for repair. He denied repair.; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Rochester, NY 14618
Andres
Job Details: 05/05/2022
Installed new sump and motor. Tested unit and watched for leaks. Unit started washing and working properly.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Webster, NY 14580
James
Job Details: 05/05/2022
S17304Replaced heater and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Webster, NY 14580
James
Job Details: 05/05/2022
"Unit not allowing freezer door to close, causing frost buildup. Adjusted door and molded gasket now door seals properly."
We serviced a
MAYTAG OVEN
Model MER6600FZ1
Near Sodus, NY 14551
James
Job Details: 05/05/2022
"Door hinge broke and damaged door. Replaced hinges. Door panel is separating from glass and top oanel broken. Need parts. ; rqstng P&A on 1 W10894130 (Glass) and 1 W11096161 (Trim stainless) and 1 WPW10612925 (Badge), dspstn on spec-tagged invntry: 1 WPW10299224 HINGE-ACTIVE"
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Webster, NY 14580
James
Job Details: 05/05/2022
Unit squeaking during agitation. Ran Diagnostics and spin cycle makes ratcheting noise and oil leaking from gearcase. Need gearcase. Customer going to wait on repair. ; ordrng 1 W11393685 (Gearcase) and 1 Sh15
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Rochester, NY 14617
James
Job Details: 05/05/2022
Doors are uneven in height and thickness. Door handles uneven. Leveled doors and removed handles. Handle studs screwed in about 1\8 inch off from each other. Need doors. ; ordrng 1 W11518741 (Door lh) and 1 W11436604 (Door rh)
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSSA
Near Pittsford, NY 14534
Dave F
Job Details: 05/05/2022
Unit not leaking when tested it but could see water marks on the power cover float switch area and on the dishwasher cover on the right side . Thinking the float switch area was leaking . Tightened the float switch nut and tested good . No leaks . Customer will monitor.
We serviced a
WHIRLPOOL COOKTOP
Model KICU509XBL00
Near Pittsford, NY 14534
Dave F
Job Details: 05/05/2022
Replaced module . Checked customers pots and the venting . Adjusted the venting to the cabinet and pits were good . Did question one pot . Customer will get rid of . Tested unit . Tested good . ; dspstn on spec-tagged invntry: 1 W10857232 MODULE
We serviced a
MAYTAG DISHWASHER
Model DWU9202AAB
Near East Rochester, NY 14445
Dave F
Job Details: 05/05/2022
Dishwasher is leaking . Found the tube for the top rack sprayer was chewed . Part is NLA . Customer needs new dishwasher
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYE4
Near Penfield, NY 14526
Dave F
Job Details: 05/05/2022
Unit not dispensing rinse aid ordering dispenser. Friction pads have fallen off and door just falls . Ordering pads ; rqstng P&A on 2 WP8268961 (pad)s and 1 WPW10195175 (dispenser)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Palmyra, NY 14522
Dave F
Job Details: 05/05/2022
Replaced heating element for having brass bushings . Tested unit good . No leaks . ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Newark, NY 14513
Dave F
Job Details: 05/05/2022
Screws on the sliders are backing out and causing the door not to shut . Removed screws and added red glue . To hold it in place . Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Phelps, NY 14532
Dave F
Job Details: 05/05/2022
"Replaced LED board , main control and UI . Ice maker stopped working since I was here last and front left ceiling LED is flashing and is about to do out . Ordering ice maker and led ; rqstng P&A on 1 W10695459 (module) and 1 W11579560 (Ice maker), dspstn on spec-tagged invntry: 1 W11387386 CNTRL- ELEC"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Canandaigua, NY 14424
Dave F
Job Details: 05/05/2022
Replaced all LED in freezer and freshfood section . Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Rochester, NY 14618
Andres
Job Details: 05/03/2022
Customer stated unit was giving her F9E1 for draining issues. Diagnosed unit and found that unit was not draining. Took unit out and made sure no hoses were kinked. When I put unit back in cabinet and tested unit worked properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Brockport, NY 14420
Dave L
Job Details: 05/03/2022
Replaced non responsive Ui. Unit tested ok.
We serviced a
KENMORE WASHER
Model 11020872990
Near Rochester, NY 14618
Andres
Job Details: 05/03/2022
Replaced gear case and dog agits. Did not replace couplings because they were in good shape. Gave them to customer because it is a wear and tear part. Tested unit made sure. Unit is working properly.; dspstn on spec-tagged invntry: 1 285753A COUPLING
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWB01
Near Penfield, NY 14526
Andres
Job Details: 05/03/2022
Replaced spigot on unit but was still getting same result. Called whirlpool to ask what could be causing this. Tech line could not find tech sheet or any info on this unit. I did some more diagnosing and found that this unit has a second valve but the water filter. Took of dispenser line to see if valve was letting water through when not asking for it. Valve is letting water trickle out. Unit needs new valve.Sr7733575098; ordrng 1 WP12956105 (Water valve)
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW2
Near Mount Morris, NY 14510
Jeremy
Job Details: 05/03/2022
Replaced dampers for out of balance situations. Unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Perry, NY 14530
Jeremy
Job Details: 05/03/2022
"Found wires to fill valve broken too close to connector to repair, ordering harness.; ordrng 1 W11084863 (Harness)"
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Honeoye, NY 14471
Jeremy
Job Details: 05/03/2022
"Found front left burner will only stay on high, ordering infinite switch.; ordrng 1 WPW10434452 (Infinite Switch front left) and 1 Sh15 (Shipping)"
We serviced a
KENMORE DISHWASHER
Model 665.13409N410
Near Pittsford, NY 14534
Jeremy
Job Details: 05/03/2022
"Customer stated unit not powering on. Checked and found no voltage coming to dishwasher due to tripped breaker. Unit is on same circuit as sump pump. Reset circuit breaker, unit checks good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Fairport, NY 14450
Jeremy
Job Details: 05/03/2022
"Replaced heater in accordance with special project. Customer stated unit leaks water during normal cycle, works fine on quick wash. Found water leaks from left side of door during wash. Ordering hinges, door seal and tub gasket.; ordrng 1 W11606677 (Door Seal) and 1 W11573703 (Hinge Left) and 1 W11573702 (Hinge Right) and 1 W11414078 (Tub Seal), dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM3
Near Pittsford, NY 14534
Jeremy
Job Details: 05/03/2022
Customer stated Maytag would be paying for part that was ordered (W10811169 Console) No authorization included in dispatch. Customer declined to pay service fee.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Rochester, NY 14620
Dave L
Job Details: 05/03/2022
L1 to p1 was shorted on the right front infantile switch. Replaced switch. Tested ok; ordrng 1 Sh (Sh)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Elbridge, NY 13060
Chuck
Job Details: 05/03/2022
Customer stated that unit will not turn on. Discovered that unit has a broken door switch. Ordering switch WPW10569603. ; ordrng 1 WPW10569603 (Door switch)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Auburn, NY 13021
Chuck
Job Details: 05/03/2022
Customer stated that the unit will not start a cycle. No error codes. I could not get the lid to lock. Ordering lid lock W11394572. ; ordrng 1 W11394572 (Lid lock)
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Geneva, NY 14456
Chuck
Job Details: 05/03/2022
"Replaced motor, unit tested good"
We serviced a
KITCHENAID OVEN
Model KODE507ESS04
Near Shortsville, NY 14548
Jeremy
Job Details: 05/03/2022
Customer stated unit had caused main circuit breaker in house to trip. Checked and found burned wiring in junction box behind oven. Advised customer to contact electrician to repair wiring.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Canandaigua, NY 14424
Jeremy
Job Details: 05/03/2022
"Replaced heater in accordance with special project. Unit checks good. Customer asked about upper rack sticking. Discovered a white colored buildup covering inside of tub, racks and sprayers. Customer using plant based detergent causing buildup. Advised customer to switch to a non plant based detergent.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Conesus, NY 14435
Jeremy
Job Details: 05/03/2022
"Washer had loud noise during agitation due to worn cam assembly. Replaced cam, unit checks good.; used 1 W10721967 (CAM) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB1
Near Newark, NY 14513
Chuck
Job Details: 05/03/2022
"Customer stated that unit (portable Dias h washer) was leaking water. No codes. I ran unit and verified that water was leaking from the right side of the door. I discovered that the customers floor is not level and slopping Badly. The positioning of the unit was that the door was facing downhill , i turned the unit to where the back of the unit was facing downhill and the leak stopped. I advised the customer to run the unit with the door facing uphill. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Baldwinsville, NY 13027
Chuck
Job Details: 05/03/2022
Customers dishes are not cleaning. Error code F7E1-no heat. I ran a diagnostic test cycle in which the wash motor is not turning on. Motor is getting proper voltage. Ordering sump and motor W11085683. ; ordrng 1 W11085683 (Sump and motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV
Near Rochester, NY 14625
Andres
Job Details: 05/03/2022
Installed new door on unit. Checked that water lines were not leaking and that both dispensers were working properly.
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWB2
Near Rochester, NY 14609
Andres
Job Details: 05/03/2022
Did not realize had to transfer handle to new control panel. Customer had old panel still. Transferred it to new panel. Unit now has handle
We serviced a
GE WASHER
Model GNW128PSMOWW
Near Rochester, NY 14605
Andres
Job Details: 05/03/2022
Called customer to inform I was on my way. Customer did not answer so I left voicemail. Showed up at house knocked but no answer. Waited 15min no one showed up. left door tag.; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Rochester, NY 14609
Andres
Job Details: 05/03/2022
Customer stated unit was not turning on. Diagnosed unit and found that connections are terminal block were lose and breaker tripped. Fixed connection and put wires back in place and Turned breaker back on. Unit turned on and is heating.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, NY 14607
Andres
Job Details: 05/03/2022
Unit had old style heating element. Replaced element service pointers calls for. Unit is working properly.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Rochester, NY 14618
Andres
Job Details: 05/03/2022
customer stated unit was not starting a cycle. Diagnosed unit and found this unit had a ccu and MCU wasnt sure which one went bad. Called whirlpool for help found that MCU is sending voltage to ccu but it is not responding. Gave customer quote for repair but he wants to think about it. If they call back order ccu WPW10374126. Sr 7733569757
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14616
James
Job Details: 05/03/2022
Replaced door parts and inspected.
We serviced a
JENN AIR REFRIGERATOR
Model JFFCF72DKL01
Near Webster, NY 14580
James
Job Details: 05/03/2022
Replaced heater parts and tested in Diagnostics. Heater turned on. Partially defrosted evap and adjusted feet. Recommend leaving unit turned off for 24 hours to completely defrost.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988S1BM03
Near Webster, NY 14580
James
Job Details: 05/03/2022
Unit made clunking sound and stopped cooling until power was reset. Tested diagnostics and unit was functioning properly. Found freezer led shorted. Replaced led and tested. Customer is to monitor. Problem remains replace W10843055; used 1 W10695459 (Led) from stock
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Marion, NY 14505
James
Job Details: 05/03/2022
Unit made burning smell then wouldn't turn on. Cleaned blower wheel and reseated connections on thermostat. Tested and verified operation. Customer is to monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE334GPS0
Near Marion, NY 14505
James
Job Details: 05/03/2022
6-4. 6-3. 9-1 2-1. Unit intermittent to finish cycle. Tested and couldn't replicate issue. Suspect panel is shorting. Replaced control and panel under 5 year parts warranty. Tested unit and it functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W11120155 CNTRL- ELEC
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HV
Near Ontario, NY 14519
James
Job Details: 05/03/2022
Unit smells like propane when oven is turned off. Tested and found no leaks but could smell gas from vent. Replaced regulator and tested. Found no leaks. Unit functions properly.
We serviced a
KENMORE WASHER
Model 110.82692120
Near Ontario, NY 14519
James
Job Details: 05/03/2022
"Unit spins off balance and clunks. Clitch is worn and not grabbing basket. Drive block clunking when tub is lifted. ; ordrng 1 285785 (Clutch) and 1 WP389140 (Block), used 1 Sh15 from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Penfield, NY 14526
James
Job Details: 05/03/2022
Replaced fan and blade. Secured evap to back wall. Unit no longer making grinding noise. Waiting on doors to arrive. ; dspstn on spec-tagged invntry: 1 W11223753 NAMEPLATE
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near Penfield, NY 14526
James
Job Details: 05/03/2022
Unit not making ice and freezing ff section. Found lower hatness torn. Need door. Door comes with ui that should resolve temperature issues. ; ordrng 1 LW10839374 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Dansville, NY 14437
Dave F
Job Details: 05/03/2022
Customer complaint ice cubes have a weird taste and smell . tasted ice cubes with water could taste something and smell it advised it is something inside the refrigerator . The water tastes fine but the ice cubes dont customer will clean unit and make sure items are sealed . The ice is collecting some type of smell . But unit tested good .
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS06
Near Conesus, NY 14435
Dave F
Job Details: 05/03/2022
Replaced water filter for leaking . Tested unit . Tested good
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Conesus, NY 14435
Dave F
Job Details: 05/03/2022
Replaced control display and tested unit . Tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Livonia, NY 14487
Dave F
Job Details: 05/03/2022
Fill tube on the back of the tube came out. Needs to order the clamps and seal area . Ordering parts ; ordrng 3 W10861184 (clamp)s
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Fairport, NY 14450
Dave F
Job Details: 05/03/2022
Replaced heater element for having brass bushings.tested unit . Tested good . ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
MAYTAG REFRIGERATOR
Model MFI2266AEQ
Near Penfield, NY 14526
Dave F
Job Details: 05/03/2022
Ice maker had a jammed cube . Removed cube and ice maker cycled . Customer will monitor.
We serviced a
JENN AIR RANGE
Model JES1450FS1
Near Penfield, NY 14526
Dave F
Job Details: 05/03/2022
Bake element was broken . Verified 240 volts going to element. Replaced element and preheated oven to 350 . Unit tested good ; dspstn on spec-tagged invntry: 1 W10779716 ELEMENT- BAKE
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14623
Dave F
Job Details: 05/03/2022
Unit not draining . Found debris in drain pump on washer . Removed debris . Calibrated unit and ran auto diagnostics. Unit tested good
We serviced a
JENN AIR REFRIGERATOR
Model JFFCF72DKL00
Near Caledonia, NY 14423
Dave F
Job Details: 05/03/2022
Ice maker wire is broken. Replaced ice maker and tested unit tested good . Replaced both fresh food door gaskets . Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKB0
Near Linwood, NY 14486
Dave F
Job Details: 05/03/2022
Wash pump was humming. Ordering pump W11416363 . Unit was delivered on 3/19/22 ; ordrng 1 W11416363 (Sump)
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Rochester, NY 14613
Dave L
Job Details: 05/03/2022
"Found unit uninstalled. Customer declined having me switch units back for diagnosis. Ordering burner, timer, and motor. Dryer must be ready to be installed on return visit. ; ordrng 1 W10823508 (Burner) and 1 W10857611 (Timer) and 1 279827 (Motor), dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL"
We serviced a
GE RANGE
Model JB256DM1WW
Near Rochester, NY 14621
Dave L
Job Details: 05/03/2022
This is a pathstone residence. The office is declining to take these service calls. Explained the situation to maintenance.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Irondequoit, NY 14617
Dave L
Job Details: 05/03/2022
Replaced harness and heater per S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Rochester, NY 14616
Dave L
Job Details: 05/03/2022
Are next to and around dryer was inaccessible. Floor covered in animal waste. Declined service. Pics attached
We serviced a
WHIRLPOOL DRYER
Model TGDS780JQ1
Near Rochester, NY 14616
Dave L
Job Details: 05/03/2022
"Dryer was noisy due to a worn roller. Replaced rollers, belt, and idler. Testing ok. ; used 1 4392065 (REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Rochester, NY 14616
Dave L
Job Details: 05/03/2022
Low flow error. Both valves testing ok in diagnostics. Leaks from dispenser and vent. Ordering parts per service pointers. ; ordrng 1 W11354541 (Stator) and 1 W11524103 (Dispenser) and 1 W11456953 (Hose) and 1 W11316255 (Hot valve) and 1 W11316256 (Cold valve) and 1 W11316246 (Pressure switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Hilton, NY 14468
Dave L
Job Details: 05/03/2022
Replaced heater and UI due to a frozen fill tube. Customer to monitor after 24 hours.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL0
Near Syracuse, NY 13209
Chuck
Job Details: 05/03/2022
"Customer was concerned about how long the normal cycle is taking, she would cancel the cycle after the 2 hour mark. No error codes , ran a diagnostic test cycle, it completed and operated normally. I explained to her that the normal cycle will run for about 2 hours and 40 minutes on the average and to let the cycle complete."