We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Webster, NY 14580
Tanner
Job Details: 04/13/2021
Q1 no Q2 no Q3 noReplaced drain pump. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 W11497943 PUMP-DRAIN W/CHOPPER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHW00
Near Webster, NY 14580
Tanner
Job Details: 04/13/2021
Q1 no Q2 no Q3 no Complaint of no ice. Was able to reduce temp and it worked for a little but now not at all. Recorded following temps in FF section: 36.8 degrees F. Freezer compartment: 6.7 degrees F.Ran ice harvest cycle and Ice motor worka. Harvest successful. Ran water fill test several times. No water flowing into ice maker. Primary inlet valve hums open but ice control valve does not open. Ordering new dual valve.; rqstng P&A on 1 WPW10179146 (Dual Valve)
We serviced a
WHIRLPOOL WASHER
Model WFW9300VU02
Near Victor, NY 14564
Steve
Job Details: 04/13/2021
"F71 error code ccu and ui communications error. The power to washer tests good. Quoted for ui and control board. The ui is on a back order from the factory at the moment. ; rqstng P&A on 1 W10319816 (User interface) and 1 WPW10169230 (Control module), ordrng 1 Shipping (Shipping)"
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Rochester, NY 14611
Tanner
Job Details: 04/13/2021
Q1 no Q2 no Q3 noReplaced bearing ring amd baffle. Tested unit and unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WFW5620H
Near Fairport, NY 14450
Steve
Job Details: 04/13/2021
Found the plastic lever on bottom drawer was bent and causing door to not close. Removed bent part of lever and the drawer is closing as expected.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Fairport, NY 14450
Steve
Job Details: 04/13/2021
Found the defrost drain was plugged causing ice accumulation on freezer floor. Removed blockage in drain and cleared ice.
We serviced a
MAYTAG DRYER
Model MGDB850YG1
Near Livonia, NY 14487
Dave
Job Details: 04/13/2021
"Dryer making squeaking noise . Pulleys and rollers looked ok . But were not spinning well . Cleaned shafts , rollers and pulleys . Oiled up shafts . Tested unit . Tested good . If problem persists needs four rollers and tension pulley ."
We serviced a
JENN AIR REFRIGERATOR
Model JFC2290VPY1
Near Rochester, NY 14610
Evan
Job Details: 04/13/2021
Customer stated that unit was leaking water. Discovered that drain hole below evaporator was clogged causing issue. Disassembled freezer cleared drain hole. reassembled unit confirmed function. unit tested good
We serviced a
KENMORE WASHER
Model 110.23812100
Near Rochester, NY 14618
Dave
Job Details: 04/13/2021
Gearcase has leaked and burned out clutch . Unit needs gear case and clutch . . Ordering parts . ; ordrng 1 3360629 (gear case) and 1 285785 (clutch)
We serviced a
WHIRLPOOL DRYER
Model WGD8800YC2
Near Scottsville, NY 14546
Dave
Job Details: 04/13/2021
Cleaned inside dryer which was full of lint . Replaced catch on door . Unit tested good .; used 1 WPW10111905 (CATCH) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near West Henrietta, NY 14586
Dave
Job Details: 04/13/2021
Drain pump staying on . Long fill no fill error code . Unit didnt have hot water turn on to the unit . Customer didnt know you had to have hot water on . Calibrated unit and ran auto diagnostics. Unit tested good . Customer instruct. Gave best wash cycles .
We serviced a
MAYTAG DRYER
Model MED6630HC1
Near Honeoye Falls, NY 14472
Dave
Job Details: 04/13/2021
Unit not drying clothing . Found vent was plugged and water in venting due to it being plugged .cleared venting and tested unit . Unit tested good . Gave tips on best settings unit . Customer instruct. Moisture in control panel due to venting .
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EPA02
Near Webster, NY 14580
James
Job Details: 04/13/2021
Q1 n. Q2 n. Q3 n. Mullion not contacting striker when closing door. Adjusted mullion now door closes properly.
We serviced a
WHIRLPOOL MICROWAVE
Model JMW9530DAB
Near Macedon, NY 14502
James
Job Details: 04/13/2021
Replaced hinges and cleaned glass. Reattached glass to mounts with epoxy.
We serviced a
WHIRLPOOL MICROWAVE
Model MMW9730AS00
Near Penfield, NY 14526
Evan
Job Details: 04/13/2021
Replacing magnetron and inverter board due to unit continually flashing error code when trying to operate microwave. Replaced both parts tested unit multiple times. Unit tested good
We serviced a
KITCHENAID WINE COOLER
Model KUWS24RSBL00
Near Rochester, NY 14610
David
Job Details: 04/13/2021
Unit had no refrigerant and oil in drier. Evaporator is not a serviceable part. Unit is unrepairable. Refund for compressor.
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Webster, NY 14580
Evan
Job Details: 04/13/2021
Customer stating that when units ending cycle unit will display end in display but never turn off display. This issue is inside UI software. Ordering UI ; ordrng 1 W11325572 (USER INTERFACE )
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Walworth, NY 14568
Evan
Job Details: 04/13/2021
Replacing all parts listed due to unit failing to drain an also failing to respond to commands and operate cold water valve properly. Replaced all parts. Tested unit multiple times. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW1
Near Rochester, NY 14624
Evan
Job Details: 04/13/2021
Replaced frame of console keypad is still not responding to commands. Ordering UI ; ordrng 1 WPW10750477 (UI )
We serviced a
GE WASHER
Model GTW220ACK5WW
Near Rochester, NY 14606
Evan
Job Details: 04/13/2021
Replacing Lid lock and lid lock strike due to lock failing to engage strike. Replaced parts. Tested unit. Unit tested good
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model WET4027HW1
Near Webster, NY 14580
Evan
Job Details: 04/13/2021
Customer stated that unit was producing loud squealing noise. Checked for error codes. No codes present ran diagnostic cycle. Could not hear issue during diagnostic cycle. Ran unit on high spin in manual test mode. Could hear pulley making contact with belt guard. This was the only noise technician could hear adjusted guard and ran unit again could not hear noise customer was referring to. Advise customer to get video of noise if issue occurs again. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Rochester, NY 14606
Tanner
Job Details: 04/13/2021
Q1 no Q2 no Q3 noReplaced gearcase. Calibrated unit. Ran auto diagnostic. Unit now making different noise from agitator. Old agitator not molding to new gear cae shaft. Ordering new agitator and bolt.; rqstng P&A on 1 W10902814 (Agipellar) and 1 W10752187 (Bolt)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rochester, NY 14625
Steve
Job Details: 04/13/2021
Found door switch broken. Ordering switch. ; ordrng 1 WPW10237959 (Switch door)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Canandaigua, NY 14424
Steve
Job Details: 04/13/2021
Found burner was open. Ordering burner. ; dspstn on spec-tagged invntry: 1 WP3149404 SWITCH- SM BURNER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYB05
Near Rochester, NY 14609
Steve
Job Details: 04/13/2021
Replaced right door for broken hinge receiver. The door tests good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rochester, NY 14608
Steve
Job Details: 04/13/2021
Replaced open capacitor and drain pump for not draining or spinning. The washer tested good.
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Rochester, NY 14623
James
Job Details: 04/13/2021
Q1 n. Q2 n. Q3 n. Replaced motor and thermostat. Tested and found drum getting too hot. Terminal loose on thermostat. Replaced terminal and heat cycles from 130-180 deg.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14617
David
Job Details: 04/13/2021
Rescheduled customer; ordrng 1 8269144A (Drain hose)
We serviced a
WHIRLPOOL DRYER
Model WED6120HW1
Near Brockport, NY 14420
James
Job Details: 04/13/2021
Q1 n. Q2 n. Q3 n. Replaced parts and tested. No heat. Called techline sr 7730490903. They said board is bad. Need control. ; ordrng 1 W11400354 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB00
Near Rochester, NY 14626
David
Job Details: 04/13/2021
Found a small area of ice on the freezer shelf near some ice cube trays. This was a small clear build up likely caused from water splashing out of the trays when shutting the freezer door. Removed shelf to remove build up. Measured freezer temperature at 4 degrees. Checked seals and airflow. Unit testing ok. Customer declined providing an email address
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Ridgemont, NY 14626
David
Job Details: 04/13/2021
Unit was not starting because the connector to the door latch was not seated. Reseated connector. Unit tested good.
We serviced a
MAYTAG MW-HOOD COMBO
Model MMV5219FZ3
Near Brockport, NY 14420
David
Job Details: 04/13/2021
The door to the MW is sagging and broken at the lower right side. This is preventing the door switches from closing properly ordering door. ; rqstng P&A on 1 W11041339 (MW door stainless)
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Brockport, NY 14420
David
Job Details: 04/13/2021
Unit has been taking longer than normal to dry. Found moisture sensor error in diagnostics. Cleared error and reseated connection. When powered back up dry time was different. Checked venting with airflow tester recommending that the customer replace restricted venting.
We serviced a
GE DRYER
Model GTD45EASJWS
Near Brockport, NY 14420
David
Job Details: 04/13/2021
Dryer was making a loud noise. Found drum was not seated properly on front bulkhead slider. Removed front panel and reseated drum. Unit tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14612
James
Job Details: 04/13/2021
Q1 n. Q2 n. Q3 n. Replaced door and inspected. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11178521 NAMEPLATE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FNAW00
Near Hamlin, NY 14464
David
Job Details: 04/13/2021
Replaced shorted led modules and kick plate.
We serviced a
WHIRLPOOL RANGE
Model GW397LXUS06
Near Hilton, NY 14468
David
Job Details: 04/13/2021
Replaced weak bake ignitor. Unit tested good when preheated. ; used 1 12400035 (Ignitor) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Canandaigua, NY 14424
Steve
Job Details: 04/07/2021
Found motor getting power but not starting. Ordering motor. Found dispenser door has broken off. Ordering dispenser. ; rqstng P&A on 1 W11085683 (Motor) and 1 W10861000 (Dispenser)
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Fairport, NY 14450
Steve
Job Details: 04/07/2021
Removed trim that was holding door open. The dishwasher door is staying closed now.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Victor, NY 14564
Steve
Job Details: 04/07/2021
Replaced harness and shifter at same time as per manufacturers instruction and the washer is now working as expected. ; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Fairport, NY 14450
Steve
Job Details: 04/07/2021
Replaced hinge for heat escaping on left side. ; dspstn on spec-tagged invntry: 1 WPW10299224 HINGE-ACTIVE
We serviced a
WHIRLPOOL DRYER
Model WED9600TA0
Near Victor, NY 14564
Steve
Job Details: 04/07/2021
The new control has broken moisture sensor connection. Ordering another board. ; ordrng 1 WPW10141671 (Control)
We serviced a
GE WASHER
Model n/a
Near Rochester, NY 14607
Steve
Job Details: 04/07/2021
Ordering shifter; ordrng 1 WH16X10147 (Fork assembly)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Fairport, NY 14450
Steve
Job Details: 04/07/2021
Replaced hub under appliance tec warranty. Explained to customer that if it fails again it will need a transmission. ; used 1 W10528947 (Hub) from stock
We serviced a
WHIRLPOOL DRYER
Model LGR8648LWD
Near Mount Morris, NY 14510
Steve
Job Details: 04/07/2021
Fastened vent
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY05
Near Victor, NY 14564
Steve
Job Details: 04/07/2021
S38253 replaced defrost drain that was causing ice accumulation in freezer. Remove ice from freezer. The filter housing was leaking. Turned access valve towards off position to restrict water pressure. The housing stopped leaking. ; used 1 W10619951 (Drain) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Rochester, NY 14612
James
Job Details: 04/07/2021
Q1 n. Q2 n. Q3 n. Unit not draining. Cleaned sump and flushed drain hose from disposal. Filled and drained unit 3 times. Unit functions properly. Customer is to monitor.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Spencerport, NY 14559
James
Job Details: 04/07/2021
Q1 n. Q2 n. Q3 n. Unit smells like it's burning while in use. Tested unit. No error codes. Cleaned heating element and ran diagnostics cycle. Unit functions properly. Customer is to monitor if problem persists replace element
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Rochester, NY 14612
James
Job Details: 04/07/2021
Q1 n. Q2 n. Q3 n. Unit gets stuck in cycle and has to be reset to unlock. No error codes. Replaced lid lock and ran calibration. Ran diagnostics cycle successfully. ; dspstn on spec-tagged invntry: 1 W11307244 LATCH
We serviced a
KENMORE WASHER
Model 11026732503
Near Rochester, NY 14610
James
Job Details: 04/07/2021
Q1 n. Q2 n. Q3 n. Unit not agitating due to worn dogs. Replaced dogs now agitator functions properly. Waive sc due to diagnosed on last visit. ; dspstn on spec-tagged invntry: 1 80040 DOG 4PK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Brockport, NY 14420
James
Job Details: 04/07/2021
Q1 n. Q2 n. Q3 n. Unit not making ice. Icemaker twitches when door switches are closed. Inspected harness in door. Need icemaker. ; rqstng P&A on 1 W10873791 (Icemaker)
We serviced a
MAYTAG WASHER
Model n/a
Near Rochester, NY 14605
Tanner
Job Details: 04/07/2021
Q1 no Q2 no Q3 noOn arrival another member of household declined service. Stated they already had a friend look at it and that machine needs ne computer and is not worth fixing
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSP0
Near Walworth, NY 14568
James
Job Details: 04/07/2021
Q1 n. Q2 n. Q3 n. Replaced upper rack adjusters and tested. Unit functions properly.
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Irondequoit, NY 14617
Tanner
Job Details: 04/07/2021
Q1 no Q2 no Q3 noComplaint of unit never advancing past sensing. Following stored errorsF0E0F8E6 water hazardSR7730437927Advised to replace shifter and lower harness then calibrate unit. Harness is currently on back order.; ordrng 1 W10913953 (Shift actuator) and 1 W11183910 (Lower harness)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14621
Tanner
Job Details: 04/07/2021
Q1 no Q2 no Q3 noComplaint of broken power cord and loose lid.Inspected cord and prongs are missing.inspected lid and lid brackets are crooked causing closing clearance issue. Ordering nee cord and brackets.; ordrng 2 WP91770 (Hinge)s and 1 W10850133 (Power cord)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Webster, NY 14580
Tanner
Job Details: 04/07/2021
Q1 no Q2 no Q3 noComplaint of scraping noise. Noise present when hand spinning basket.Ran unit and basket is scraping agaimst right panel. Reassembled unit to see if assembly issue. Scraping still occurring. Panel is bowed in. Ordering new panel.; ordrng 1 W11233548 (Panel)
We serviced a
MAYTAG WASHER
Model MHW5500FC1
Near Webster, NY 14580
Tanner
Job Details: 04/07/2021
Q1 no Q2 no Q3 noReplaced ACU and UI. Ran full autodiagnostics cycle. Unit testd good.
We serviced a
WHIRLPOOL OVEN
Model WFE515S0EW0
Near Hamlin, NY 14464
David
Job Details: 04/07/2021
The oven is not maintaining oven temps. Watched the unit off cycle and drop 115 degrees after it had been heating for 45 min. When restarted the unit climbed back up to 279 set point was 350. Ordering erc and sensor. ; ordrng 1 W11122546 (ERC) and 1 WPW10181986 (Sensor)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Hilton, NY 14468
David
Job Details: 04/07/2021
"The HMI is not responding. Cleaned exposed area of the control near connector. Was able to get the unit to function this way. Ordering HMI; rqstng P&A on 1 W11135391 (Hmi), dspstn on spec-tagged invntry: 1 W11135392 CONTROL"
We serviced a
WHIRLPOOL DRYER
Model LE7080XTW1
Near Webster, NY 14580
Tanner
Job Details: 04/07/2021
Q1 no Q2 no Q3 noReplaced element. Tested unit and unit tested good.
We serviced a
WHIRLPOOL WASHER
Model NTW4705EW0
Near Irondequoit, NY 14622
James
Job Details: 04/07/2021
"Q1 n. Q2 n. Q3 n. Unit not draining. Power to pump. Removed drain pump and found no obstruction. Need drain pump. ; ordrng 1 WPW10661045 (Pump) and 1 Sh15, dspstn on spec-tagged invntry: 1 W11307244 LATCH"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Dansville, NY 14437
Steve
Job Details: 04/07/2021
Leveled the dishwasher to push water to back of Machine due to leaking. Ran diagnostics and it worked as expected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HWH02
Near West Henrietta, NY 14586
Dave
Job Details: 04/07/2021
Ice has weird taste .. tasted the ice was like a plastic taste . Ran test 57 and ice harvest test . Customer and I both tasted the ice that came out and both agreed that it tasted fine . Ice is absorbing smells from the unit . Customer is going to clean unit freezer and fresh food section . May get baking soda .Called techline SR 7730438057 . Techline agreed said customer instruct . Could take out water filter and run without and see . . Unit tested good
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558DEE00
Near Webster, NY 14580
James
Job Details: 04/07/2021
Q1 n. Q2 n. Q3 n. Replaced damper and tested in diagnostics. Unit functions properly. ; dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Webster, NY 14580
Tanner
Job Details: 04/07/2021
Q1 no Q2 no Q3 noReplaced UI. Tested via autodiagnostic and unit tested good. Parts authorization on file.
We serviced a
JENN AIR REFRIGERATOR
Model JFC2290VPY1
Near Rochester, NY 14610
Evan
Job Details: 04/07/2021
Replacing deli drawer cover that customer had shipped to them from Jenn air. Tab head broken on side of drawer cover and customer wanted it replaced. Installed drawer cover for customer. Drawer now operating as it should
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Webster, NY 14580
Tanner
Job Details: 04/07/2021
Q1 no Q2 no Q3 noComplaint of no drain. F32 error.Inspected drain pump and impeller has broken off. Removed garment from sump. Replaced drain pump. Testd unit and unit tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Ontario, NY 14519
David
Job Details: 04/07/2021
Unit had made too much ice. Ice bin at a normalLevel and full on arrival. Ice bin level sensor working ok. Customer to monitor
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Spencerport, NY 14559
David
Job Details: 04/07/2021
Replaced control harness and latch. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Webster, NY 14580
David
Job Details: 04/07/2021
Unit is not cooling due to an open defrost terminator. Ordering harness; ordrng 1 W10861655 (Harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507EBL00
Near Webster, NY 14580
David
Job Details: 04/07/2021
SR7730442264 unit has a short in the DC power circuit preventing voltage from full tube heater. When power cycled symptoms go away. Techline suspected harness issue. Harness connection were tight and not corroded. Unit began working after troubleshooting. Unable to replicate issue and unable to recommend a reasonable repair based on the intermittent issue. Customer toMonitor
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14617
David
Job Details: 04/07/2021
Unit will not drain because the drain hose is linked and leaking. Ordering drain hose. ; schdld next appmnt for 4/12 MON !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Henrietta, NY 14467
Dave
Job Details: 04/07/2021
Ice maker not cycling . Has 120 volts . Jumped ice maker but did not cycle . Replaced ice maker . Ice maker cycled and tested good .; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER
We serviced a
WHIRLPOOL DRYER
Model WGD6620HW1
Near Rochester, NY 14618
Evan
Job Details: 04/07/2021
Customer stated the unit was producing rattling sound while in use. Discovered that bracket for a lid was loose causing noise tightened bracket and tested unit. Cannot replicate noise after doing so. Dryer door also has crack running along left side of door. Ordering door ; ordrng 1 W11318810 (DOOR GLASS OUTER )
We serviced a
GE RANGE
Model 7409HQZ
Near Rochester, NY 14619
Evan
Job Details: 04/07/2021
Customer stating that right front burner is not operating. Discovered that prongs an element itself are bent and not making contact inside receptacle. Ordering replacement element and Drip bowl ; ordrng 1 WB30X31057 (BURNER ) and 1 WB31T10015 (DRIP BOWL )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB00
Near Fairport, NY 14450
Dave
Job Details: 04/07/2021
28 degrees in fresh food section. Checked frost pattern. Frost pattern was good no buildup of ice .. Turned freezer damper to max and temperature to minimum. Ohm thermistor seemed to be in range. If problem persists order W11438736 Thermistor. Check temperature and ohm thermistor right away .
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ1
Near Rochester, NY 14606
Evan
Job Details: 04/07/2021
Customer stating that unit will not heat and that they had a burning electrical smell coming from unit. Discovered that L1 has made contact with frame of unit causing issue. Repaired wire and tested unit. Unit is now heating as it should. Also discovered that active hinge on door is beginning to separate. Ordering hinge ; ordrng 1 WPW10299224 (HINGE )
We serviced a
KITCHENAID OVEN
Model KODE500ESS04
Near Pittsford, NY 14534
Dave
Job Details: 04/07/2021
No error code in diagnostics. Temperature probe is working . Unit tested good . Sent customer owners manual. Customer instruct.
We serviced a
MAYTAG DRYER
Model MEDB880BWO
Near Spencerport, NY 14559
Evan
Job Details: 04/07/2021
Customer stating that unit is emitting burning smell and is continually tripping breaker. Discovered that heating element coil had broken and made contact with housing. This was cause for burning smell and unit continually tripping breaker. Ordering element Quoted $106.75 for labor upon return visit ; ordrng 1 WP8544771 (HEATER )
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Rochester, NY 14623
Dave
Job Details: 04/07/2021
Unit is less the 30 days old . Cooktop has scratches ordering W11175877 and control W11314393 for steam clean not turning back on after element turns off once . ; ordrng 1 W11314393 (cntrl-elec) and 1 W11175877 (cooktop)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS00
Near Churchville, NY 14428
Dave
Job Details: 04/07/2021
"Unit is not cooling . No frost pattern on evap . Compressor is running . Didnt find an oil by evap . Unit needs sealed system . Ordering compressor, evap , uv drier . Couplers , tubes . ; ordrng 1 WPW10466675 (compressor) and 1 W11459354 (Evaporator) and 1 876765 (mtg kit) and 1 WPW10143759 (Uv drier) and 1 W10913906 (coupler)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS5
Near Hilton, NY 14468
David
Job Details: 04/07/2021
Replaced interlocks due to door error. Unit tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Rochester, NY 14624
Dave
Job Details: 04/07/2021
Dispenser door isnt staying closed . Ordering dispenser.; ordrng 1 W11412300 (Dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM02
Near Rochester, NY 14609
Evan
Job Details: 04/07/2021
Customer stating that unit will not produce ice. Removed icemaker cover and discovered large piece of ice on ice maker dial. Removed ice and tested unit. Jumped out ice maker between t&h to confirm function. Unit ran harvest cycle and filled ice maker as it should. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFW2
Near Pittsford, NY 14534
Dave
Job Details: 04/07/2021
dishwasher door gasket falling off . Replaced door gasket from stock . Tested in diagnostics tested good .; used 1 W10300924V () from stock
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Webster, NY 14580
James
Job Details: 04/03/2021
Q1 n. Q2 n. Q3 n. Replaced bellows and acu and ran high spin. Unit performed as expected. Customer going to test with load of towels and monitor results.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB04
Near Rochester, NY 14626
David
Job Details: 04/03/2021
The unit had not been making ice due to the bail arm getting stuck in the off position. Customer had already corrected the issue before I arrived. Unit had a full bin of ice and good temperature readings. Customer to continue to monitor.
We serviced a
MAYTAG DRYER
Model MEDB850WQ1
Near Victor, NY 14564
Steve
Job Details: 04/03/2021
Removed outer panel on door and swapped latches for broken latch. The door s closing properly now
We serviced a
KITCHENAID OVEN
Model KODE507ESS05
Near Victor, NY 14564
Steve
Job Details: 04/03/2021
Replaced the upper cooling fan and convect fan for noise at high temps. Customer to Monitor. Recommended replacing breaker to proper breaker for unit before using self clean.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Canandaigua, NY 14424
Steve
Job Details: 04/03/2021
Removed water filter that was difficult to remove and installed new one. Recommended customer run water at dispenser to release water pressure before removing filter.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Canandaigua, NY 14424
Steve
Job Details: 04/03/2021
Ordering belt and cam kit for squealing. ; ordrng 1 W11239857 (Belt) and 1 W10721967 (Splutch kit)
We serviced a
KITCHENAID OVEN
Model KODE507ESS05
Near Victor, NY 14564
Dave
Job Details: 04/03/2021
Tech was assigned as a helper;
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Canandaigua, NY 14424
Steve
Job Details: 04/03/2021
Found the washer had been in a flood in basement and all the components under washer are corroded. Took quick pic and documented with manufacturer. Sr# 7730416728
We serviced a
MAYTAG WASHER
Model MVWC415EW
Near Rochester, NY 14605
Tanner
Job Details: 04/03/2021
Q1 no Q2 no Q3 noComplaint of no drain/spin. Following stored errors:F0E5 off balance loadRan autodiagnostic and drain runs properly. Unit spun and banged and clanged. Found suspension rod had slipped out of Mount. Remounted suspension rod amd retested unit and unit tested good. Off balamce condition causing poor spin.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Victor, NY 14564
Dave
Job Details: 04/03/2021
line filter is bad . Voltage coming from wall is good but isnt making it to the board . Called techline SR 7730414877 . Ordering power cord and EMI filter ; ordrng 1 W11033573 (Line filter) and 1 W11112935 (Power cord)
We serviced a
MAYTAG REFRIGERATOR
Model MFB2055YEM00
Near Ontario, NY 14519
James
Job Details: 04/03/2021
"Q1 n. Q2 n. Q3 n. Attempted to replace doors. Lh door has holes drilled for handle in wrong location. Rh door missing nameplate. Both hinges binding so doors won't self close. ; rqstng P&A on 1 LW10413524 (Door) and 1 WPW10170766 (Badge) and 1 W10546298 (Hinge) and 1 W10546299 (Hinge), states that autho needed"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14606
Tanner
Job Details: 04/03/2021
Q1 no Q2 no Q3 noComplaint of squeeky noise then no spin. Following stored errors:NoneRan autodiagnostic and noise heard immediately during spin. Checked under unit and found belt was slipping. Replaced belt. Tested unit and unit tested good.; used 1 WPW10006384 (BELT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHZ04
Near Macedon, NY 14502
James
Job Details: 04/03/2021
Q1 n. Q2 n. Q3 n. Door damaged from delivery. ; ordrng 1 W11377216 (Door)
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Ontario, NY 14519
James
Job Details: 04/03/2021
Q1 n. Q2 n. Q3 n. Replaced filter housing and inspected. Unit seals properly to cabinet.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Webster, NY 14580
James
Job Details: 04/03/2021
Q1 n. Q2 n. Q3 n. Drawers will not slide out. Greased rails and now drawers slide properly.