We serviced a
WHIRLPOOL MICROWAVE
Model CAE2795FQ1
Near Auburn, NY 13021
Doug Balcom
Job Details: 10/17/2022
Replaced control and water inlet valve. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Rochester, NY 14608
Ray Benedetto
Job Details: 10/17/2022
Bake stays on until breaker is flipped. Needs control board to repair. Customer will email bill of sale to office.; schdld next appmnt for 10/19 WED !
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFX2876DRM00
Near Fairport, NY 14450
James
Job Details: 10/17/2022
"Replaced evap harness, control, and freezer led. Tested thermistor in diagnostics and freezer began cooling on its own. One year warranty on repair."
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Williamson, NY 14589
James
Job Details: 10/17/2022
Tested and found leak from float switch. Tightened float switch nut and unit no longer leaking. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near North Chili, NY 14514
Ray Benedetto
Job Details: 10/17/2022
"Right door is making squeaking sound when opening and closing. Found plastic cams rubbing against each other and slightly deteriorating. Ordering hinge, cams and closer to repair.; ordrng 1 W10789147 (Door Stop Cover) and 1 WPW10257203 (Upper Cam Closer) and 1 W11037957 (Door Stop Bracket) and 1 W11311687 (Lower Door Cam) and 1 W11292872 (Door Hinge)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Rochester, NY 14624
Jeremy
Job Details: 10/17/2022
Replaced control and console for stuck key error code. Unit tested good.; dspstn on spec-tagged invntry: 1 W11225084 CONTROL
We serviced a
MAYTAG DISHWASHER
Model MDB5601AWW
Near Webster, NY 14580
Andres
Job Details: 10/17/2022
"Customer stated unit was not washing. I diagnosed unit and found that it is filling but pump is not functioning. I gave customer a quote for repair, she says she wants to invest in a new one instead"
We serviced a
WHIRLPOOL RANGE
Model WFE770HOFZ0
Near Syracuse, NY 13212
Chuck
Job Details: 10/17/2022
Customer stated that she heard a pop and the unit wouldnt come back on. Bake element & thermal fuse tested bad. Ordering bake element W10779716 and thermal fuse WP3196548. ; rqstng P&A on 1 W10779716 (Bake element) and 1 WP3196548 (Thermal fuse)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB00
Near Rochester, NY 14624
Ray Benedetto
Job Details: 10/17/2022
"Unit not making ice. Ice maker arm stuck in downward position and won't reset. Replaced ice maker, cycled and filled. Component operating normal. Customer concerned about food freezing on top shelf of fridge. Could not duplicate symptom, verified that damper was working properly.; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Ontario, NY 14519
Andres
Job Details: 10/17/2022
Customer stated unit was warm in the fresh food section but freezer was ok. He told me that he defrosted the unit plugged it back in and unit started working correctly. I took off back cover and checked thermistor. Thermistor checked good and it was not loose. I could not find an issue customer is to monitor. If they ca back order W11395558
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Webster, NY 14580
Andres
Job Details: 10/17/2022
Customer stated rack is rubbing on gasket when pushing it back in. I bent rack inward a little and is no longer rubbing. Customer also stated that theirs soap residue left when cycle is finished. I advised customer turns on hot water before starting a cycle and also using the hi temp wash and hi temp dry
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Webster, NY 14580
Andres
Job Details: 10/17/2022
Replaced both wash arms. I used clear door to make sure arms were spinning. Unit is now washing properly
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14606
Dave L
Job Details: 10/17/2022
"Customer states that the unit has made another abnormal noise. Had the customer load the unit with towels so I could test it in drain and spin. Found that the actuator was not completelyShifting out of agitation during spin. Replaced actuator, belt , and cam. Tested ok; used 1 WPW10006355 (ACTUATOR), 1 W10721967 (CAM), and 1 WPW10006384 (BELT) from stock"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Webster, NY 14580
Andres
Job Details: 10/17/2022
Customer stated that she is still having issues with drying. I took temp readings on med heat unit got up to 210 and down to 120. Unit is cycling correctly. I called whirlpool to get this noted and explained to them what is going on. I also tested timed dry and heater turned on and is heating correclty. I believe that unit is having ventelation issues. I suggested customer gets a indoor vent kit to eliminate their vent and see if that's the issueSr 7734828194; dspstn on spec-tagged invntry: 1 279838 ELEMENT and 1 WP3977767 THERMOSTAT
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Fayetteville, NY 13066
Chuck
Job Details: 10/17/2022
"Found problem to be with the agitator, both bolts were loose , i applied loctite and tightened both bolts. Calibrated unit. Unit tested good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Churchville, NY 14428
Jeremy
Job Details: 10/17/2022
Replaced heater in accordance with special project. Unit tested good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, NY 14611
Dave L
Job Details: 10/17/2022
Replaced isolation valve due to no water or ice. Tested ok.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, NY 14612
Dave L
Job Details: 10/17/2022
Replaced latch and control due to unit not starting
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW
Near Rochester, NY 14616
Dave L
Job Details: 10/17/2022
"Replaced top, dispenser, and drawer due to leaking load and go dispenser. Tested ok"
We serviced a
WHIRLPOOL WASHER
Model VAW3584GW1 CV
Near Rochester, NY 14626
Dave L
Job Details: 10/17/2022
Replaced capacitor. Customer has not addressed drain issue. Left hose with the customer. Unit tested good. HighlyRecommending installing a standard stand pipe drain for the washer. ; dspstn on spec-tagged invntry: 1 W11244231 HOSE
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14626
Dave L
Job Details: 10/17/2022
Replaced hinges and receiver. Tested ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Spencerport, NY 14559
Dave L
Job Details: 10/17/2022
Replaced tub seal and lower door seal due to water in drain pan. Documented issue with tech line. Customer to monitor. Left dispenser with customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Rochester, NY 14625
Andres
Job Details: 10/17/2022
"Customer stated unit was making a noise that lasted a few seconds. I diagnosed unit and found damper to be making noise. Had damper with me, I replaced it and it no longer makes noise."
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Jamesville, NY 13078
Chuck
Job Details: 10/17/2022
"Customer stated that unit is not heating. I started unit with a cup of water to verify the issue and i heard a loud humming cutting in and out indicating a issue with the magnetron. Ordering magnetron W11409822, thermostat WP4375079, diode W11256462 and capacitor W10850446; rqstng P&A on 1 W11409822 (Magnetron) and 1 WP4375079 (Thermostat) and 1 W11256462 (Diode) and 1 W10850446 (Capacitor)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL0
Near Brockport, NY 14420
Dave L
Job Details: 10/17/2022
Found unit leaking from the upper right hand corner due to a deformed tub seal . Ordering seal; ordrng 1 W11483553 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Newark, NY 14513
Doug Balcom
Job Details: 10/17/2022
Unit not here for repair. The unit here has a different ser number.
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Geneva, NY 14456
Doug Balcom
Job Details: 10/17/2022
Customer states heavy and normal wash will not work. Ran diagnostic test found F8E1 error code. Long fill. Found water valves only partially turned on. Checked screens they are clear. Turned valves on fully. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Geneva, NY 14456
Doug Balcom
Job Details: 10/17/2022
Replaced sump assembly. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Hilton, NY 14468
Dave L
Job Details: 10/17/2022
Freezer is building frost because the mullion is caved in in the center. Documented with tech line as non repairable. Whirlpool with contact customer.SR7734826900
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Perry, NY 14530
Jeremy
Job Details: 10/17/2022
"Replaced hinge, screw and hinge cover for stripped screw. Door opens and closes properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Syracuse, NY 13206
Chuck
Job Details: 10/13/2022
Customer stated that unit is not agitating. No codes. After inspecting the unit i found the problem to be with the nidec actuator. Replaced actuator. Calibrated unit. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good. ; used 1 WPW10006355 (Actuator) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW
Near Hilton, NY 14468
Dave L
Job Details: 10/13/2022
Customer is experiencing wet loads cleared pressure port to improve water level sensing customer to monitor
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rochester, NY 14626
James
Job Details: 10/13/2022
"Unit grinding on agitation and squeaking during spin. Excessive vibration on full spin. Rotor loose on gearcase with bolt tight. Need gearcase, slider, rotor and nut. ; rqstng P&A on 1 W11260238 (Rotor) and 1 W10734521 (Slider) and 1 W11449841 (Drive), ordrng 1 W11551646 (Nut)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14617
Andres
Job Details: 10/13/2022
"Customer stated unit was squeaking. I opened and closed door heard the squeaking coming from the bottom right corner. I used some WD40 to lubricate it, unit no longer makes noise"
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1160CB
Near Lakeville, NY 14480
Josh Henchen
Job Details: 10/13/2022
"Customer stated he heard a loud pop and microwave stopped heating. Checked and found faulty magnetron, ordering megnatron W10754299.; ordrng 1 W10754299 (MAGNETRON)"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near Victor, NY 14564
Josh Henchen
Job Details: 10/13/2022
"Customer stated dryer taking longer and longer to dry clothing. Checked and found Very long vent run(took photos), leveled front of dryer to help with noises. Tested vent, it came back yellow, however venting isn't even a year old. Recommended changing vent situation to help with drying times. Dryer checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS
Near Pittsford, NY 14534
Josh Henchen
Job Details: 10/13/2022
"Customer stated dishwasher is not functioning properly at all. Checked and found F6E4,F8E3,F9E1,F9E4. Ran diagnostic cycle drain pump isn't activating to push out water. Ordering Drain pump W10914557. Will need shop vac.; ordrng 1 W10914557 (DRAIN PUMP)"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Henrietta, NY 14586
Ray Benedetto
Job Details: 10/13/2022
Customer did not need service. Washing machine with replaced with a new one.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Rochester, NY 14618
Josh Henchen
Job Details: 10/13/2022
"Replaced gearcase, splutch assembly, actuator and washplate due to washer leaking oil and not agitating correctly. Ran diagnostic cycle, washer test good. Washer checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Brockport, NY 14420
Dave L
Job Details: 10/13/2022
Found air returns blocked with ice preventing airflow to the ice maker. Removed ice from freezer evaporator air returns. Customer to monitor for ice after 24 hours. Power cycled unit to clear error codes
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Rochester, NY 14606
Dave L
Job Details: 10/13/2022
Inspected unit for abnormalNoises. Found discharge tube making contact with suction line in the machine compartment. Adjusted tubing. Did not find the unit to be abnormally loud.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14606
Dave L
Job Details: 10/13/2022
Customer experienced an abnormal noise while washing sheets. Tested okay in diagnostics and quick wash. Checked cam and belt for wear. Reseated cam and belt. Watched quick wash to completion to verify operation
We serviced a
MAYTAG WASHER
Model MVWP475EW0
Near Rochester, NY 14618
Ray Benedetto
Job Details: 10/13/2022
Unit not draining and making a grinding sound. Found foreign object in drain pump that caused drain pump to fail. Needs drain pump to repair. ; ordrng 1 WPW10276397 (Drain Pump)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Yaphank, NY 11980
Jeremy
Job Details: 10/13/2022
"Replaced oven sensor for long preheat time, unit tested good.; dspstn on spec-tagged invntry: 1 12400035 IGNITOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 10/13/2022
"Unit keeps tripping breaker. Fridge was plugged into a GFCI outlet, which was causing it to trip. Customer plugged into a dedicated outlet and unit has not tripped. Will need to consult a licensed electrician per Service Pointer W11525530. Customer Verified with Techline, SR7734811190 that it is a GFCI outlet."
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC
Near Rochester, NY 14616
Dave L
Job Details: 10/13/2022
Customer had a load of towels that did not spin out. No errors in diagnostics. Found drain hose installed too low. Customer added a stand pipe to correct issue. Tested unit extensivelyTo verify it was operating normally.
We serviced a
WHIRLPOOL OVEN
Model KFGG500EWH0
Near Camillus, NY 13031
Chuck
Job Details: 10/13/2022
Customer stated that unit is not consistently heating up. I cycled the unit on 350 bake cycle measuring the high and low temps 10 times in which the unit operated normally. I could not duplicate the issue. Unit tested good.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Rochester, NY 14611
Andres
Job Details: 10/13/2022
Replaced door switch and tested unit. Unit is turning on and heating properly; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL
We serviced a
MAYTAG DRYER
Model MGDC400VWO
Near Rochester, NY 14619
Andres
Job Details: 10/13/2022
Customer stated unit was not stopping when in a automatic cycle. I checked timer to make sure it advanced and also that unit is heating. Thermostat is not sensing correct temp. Ordering fuse.; ordrng 1 WP3387134 (Thermostat)
We serviced a
MAYTAG DRYER
Model MED5630HWO
Near Rochester, NY 14618
Andres
Job Details: 10/13/2022
Customer stated unit was making loud noise. I diagnosed unit and found lint built up around blower wheel. I cleaned out blower and put unit back together. Unit is no longer making noises.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Webster, NY 14580
Andres
Job Details: 10/13/2022
"Customer stated units spray arms were not moving. I diagnosed unit using clear door, I did notice that neither arm were spinning. The water coming out does have good pressure and it does not look weak. Ordering new spray arms.; ordrng 1 W11101428 (Spray arm) and 1 WPW10448645 (Upper spray arm)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, NY 14626
Dave L
Job Details: 10/13/2022
Water supply has been shut of to the unit turned on water supply. Cold water shut off leaks. Recommending the customer have a qualified plumber address the water issue
We serviced a
MAYTAG DRYER
Model PYET244AYW
Near Fairport, NY 14450
Ray Benedetto
Job Details: 10/13/2022
"Unit stopped working mid-cycle. Machine receiving ~240 VAC. Called Techline SR7734809660, tested thermal fuse, no continuity. Needs thermal fuse to repair.; ordrng 1 LA-1053 (Thermal Fuse)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Syracuse, NY 13219
Chuck
Job Details: 10/13/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near Rochester, NY 14616
Dave L
Job Details: 10/13/2022
Found leak on plastic water supply line. Leak is on the house side. Recommending that the customer have a qualified plumber install a copper water supply line.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Newark, NY 14513
Andres
Job Details: 10/13/2022
Washers model was worn out and could not see model number so previous tech accidentally got the wrong part number. I found the model and I'm ordering correct part.; ordrng 1 W11217817 (Suspension)
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Lyons, NY 14489
Andres
Job Details: 10/13/2022
I went to install lid on the washer I noticed that it had a dent. Ordering new lid.; ordrng 1 Wpw10460693 (Lid)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Fairport, NY 14450
Ray Benedetto
Job Details: 10/13/2022
Replaced ice maker. Component cycled and filled. Operating normal.
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW3
Near Penfield, NY 14526
Josh Henchen
Job Details: 10/13/2022
"Customer stated dryer stopped working. Checked and found no codes, Ran all cycles with different temps, functions as expected. Dryer checks good."
We serviced a
WHIRLPOOL OVEN
Model MGR6600FZ2
Near Penfield, NY 14526
Josh Henchen
Job Details: 10/13/2022
"Replaced faulty ignitor, cleaned bake burner, tested range. Heated to 350 in 13 mins. Range checks good.; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"
We serviced a
WHIRLPOOL WASHER
Model GHW9150PW2
Near Syracuse, NY 13219
Chuck
Job Details: 10/13/2022
Customer canceled service
We serviced a
KITCHENAID RANGE
Model KSDB900ESS1
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/13/2022
"Oven is not heating. Found that bake element is burned out, ordering element.; ordrng 1 W10779716 (Bake Element)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Rochester, NY 14624
Josh Henchen
Job Details: 10/13/2022
"Replaced Cam, door latch, striker, drain pump, and agitator due to washer making loud noise and stopped draining. Ran unit in diagnostic mode, all functions good. Ran quick load no noises. Recalibrate unit, washer checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W11394572 DOOR LATCH , and 1 W11457841 STRIKE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2290VPY4
Near Hilton, NY 14468
Dave L
Job Details: 10/13/2022
Repaired broken damper that was preventing cooling. Gaskets are torn ordering fresh food and freezer gaskets. Customer paid in full. Refrigerator cooling after damper repair. ; ordrng 2 W10830047 (Gasket)s and 1 W10436252 (Gasket freezer)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ06
Near Cicero, NY 13039
Chuck
Job Details: 10/13/2022
"Customer stated upon replacing the light bulb the unit stopped working. After inspecting unit i discovered that the fuse was blown. I replaced fuse and all power was restored to unit. Surface light was still not working, control tested bad. I quoted customer to replace fuse and control W11342846 but they declined the control portion of the repair. Replaced fuse."
We serviced a
KITCHENAID RANGE
Model KSGB900ESS1
Near Hilton, NY 14468
Dave L
Job Details: 10/13/2022
SR7734807452 documented intermittent right front burner with tech line. Adjusted spreader until flame was consistent. ; ordrng 1 WPW10256028 (Burner)
We serviced a
KITCHENAID REFRIGERATOR
Model KFCO22EVBL2
Near Fairport, NY 14450
Ray Benedetto
Job Details: 10/13/2022
Freezer is getting frost buildup in front right corner of freezer. Found gap in door gasket on right top. Needs gasket to repair.; ordrng 1 W10436252 (Door Gasket)
We serviced a
KITCHENAID RANGE
Model KOCE500ESS05
Near Bloomfield, NY 14469
Jeremy
Job Details: 10/13/2022
"Microwave does not come on. Tested lamp according to tech sheet, tests bad. Ordering lamp.; rqstng P&A on 1 WPW10490593 (Lamp Housing) and 1 W10886919 (Lamp)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Farmington, NY 14425
Jeremy
Job Details: 10/13/2022
Customer stated dishes are not getting dry. Ran diagnostics and found F7E1. Verified heater operation in diagnostic cycle. Ordering control board.; rqstng P&A on 1 W10906426 (Control)
We serviced a
MAYTAG DRYER
Model MED6630HC2
Near Lyons, NY 14489
Andres
Job Details: 10/13/2022
Installed new lid on unit.
We serviced a
WHIRLPOOL DRYER
Model WGD7500GW0
Near Liverpool, NY 13090
Chuck
Job Details: 10/13/2022
"Replaced igniter. Igniter still wasnt glowing when i tested unit. 120 volts going to igniter. Found error code F2E1- stuck key. New igniter tested bad, reordering igniter 279311. SR7734807506; ordrng 1 279311 (Igniter)"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHW0
Near Hilton, NY 14468
Dave L
Job Details: 10/13/2022
Customer is concerned with clean light not coming on at the end of the cycle. Found f6e4 error in diagnostics and significant suds in the dishwasher sump. Cleared suds. Unit tested okay afterwards
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Palmyra, NY 14522
Andres
Job Details: 10/13/2022
Replaced sump and pump along with bottom wash arm. I started a normal cycle and watched for any leaks. Unit is washing properly now.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Victor, NY 14564
Jeremy
Job Details: 10/13/2022
"Found unit completely unresponsive. Unplugged unit and plugged and motor begins to run immediately then control shuts off. Unplugged motor and control functions properly. Unit has F1E1 and F1E2. Ordering motor, capacitor and control.; ordrng 1 W11399433 (Control) and 1 W11497303 (Motor) and 1 W11428524 (Capacitor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Churchville, NY 14428
Josh Henchen
Job Details: 10/13/2022
"Replaced broken adjuster on top rack. Tested dishwasher, Checks good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Waterloo, NY 13165
Doug Balcom
Job Details: 10/13/2022
Customer does not have the part yet. They are contacting ups to track it down. Needs to be rescheduled after they receive the part. ; saved tckt
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Liverpool, NY
Chuck
Job Details: 10/13/2022
Replaced switch harness. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFX2876DRM00
Near Fairport, NY 14450
James
Job Details: 10/13/2022
No cooling in freezer. Ff section frozen over. Test 4 passed. Compressor not turning off. Defrosted evap. Thermistor is corroded. Freezer led dead. Need harness control and led; ordrng 1 W10837236 (Thermistor) and 1 Sh15 and 1 WPW10628307 (Control) and 1 W11130208 (Led)
We serviced a
KITCHENAID MICROWAVE
Model KEMS308SSS00
Near Fairport, NY 14450
James
Job Details: 10/13/2022
"Customer stated white light coming from behind panel and noise changes intermittently while using microwave. No errors. Unit functioning as normal upon arrival. Told customer to monitor and if either issues reoccur, then to replace parts. No sc if labor is paid. ; used 1 Sh15 from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 10/13/2022
Unit leaked inside fridge. Cleared out rear drain tube and verified water drained correctly. Angled drain so runoff is better directed toward drain hole.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Victor, NY 14564
Jeremy
Job Details: 10/13/2022
"Replaced user interface for F2E2 error code, unit tested good."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Avon, NY 14414
Jeremy
Job Details: 10/13/2022
"Replaced control and user interface for unresponsiveness. Ran diagnostic cycle and found when wash motor starts, it takes out the control board. Ordering motor and control.; ordrng 1 W11410070 (Control) and 1 W11414076 (Wash Motor)"
We serviced a
JENN AIR OVEN-MW COMBO
Near Geneseo, NY 14454
Jeremy
Job Details: 10/13/2022
"Found faulty door switch causing main fuse to blow. Ordering switch and fuse.; ordrng 1 WPM0805101 (Fuse), used 1 WPM0805101 (FUSE-20A), 1 W10915404 (SWITCH - 3/16'), and 1 WPM0805101 (FUSE-20A) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Perry, NY 14530
Jeremy
Job Details: 10/13/2022
Broke plastic hinge cover to gain access to hinge screws and adjust door to prevent gasket tears. Replaced door gaskets. Need to order hinge as cover screw is cross threaded into hinge.; ordrng 1 WP12963205ED (Right hinge)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Geneva, NY 14456
Doug Balcom
Job Details: 10/13/2022
"Replaced gearcase, splutch, and belt. Ran diagnostic test no codes. Unit is operating as designed."
We serviced a
AMANA WASHER
Model NTW4516FW
Near Geneva, NY 14456
Doug Balcom
Job Details: 10/13/2022
Replaced control and water inlet valve. Ran calibration cycle. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS00
Near Penfield, NY 14526
Andres
Job Details: 10/13/2022
I went to try and replace drip tray but I realized that in order to replace it unit needs to be to tipped on its side so I was unable to do it. I poured water into drip tray to know if it was really cracked but I did not see any water leak through. When they shut the water off customer does not see any puddles but when water is on they do see water. I suggested customer gets water line replaced. ; dspstn on spec-tagged invntry: 1 W11084807 EXTENSION
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Clyde, NY 14433
Doug Balcom
Job Details: 10/13/2022
Customer wants to wait until the extended warranty dispatch is sent to us. ; saved tckt
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lyons, NY 14489
Doug Balcom
Job Details: 10/13/2022
Customer states unit only drains. Needs a control. Found unit slow to fill. Needs a water valve. Ordering control and water valve. ; rqstng P&A on 1 W11170317 (Control) and 1 W11210463 (Water inlet valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Webster, NY 14580
James
Job Details: 10/13/2022
Doors are not square to each other. Ice was melting down dispenser. Adjusted doors and molded gaskets. Rh door 1\8 in off on top corner. Recommend installing small shim in rr of cabinet. Customer is to monitor ice melting.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hilton, NY 14468
Dave L
Job Details: 10/13/2022
The freezer door is building condensation on the outside near the mullion. This is also causing ice to clump in the bin due to warm air penetrating door. Ordering freezer door; ordrng 1 W11551458 (Freezer door)
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Auburn, NY 13021
Doug Balcom
Job Details: 10/13/2022
Customer states unit is leaking. Found leaking water inlet valve. Unit will not allow me into diagnostic test. Techline said to replace the con. SR# 7734806844; ordrng 1 W11205048 (Water inlet valve) and 1 W11188527 (Control)
We serviced a
WHIRLPOOL RANGE
Model ACR4303MFW2
Near Webster, NY 14580
James
Job Details: 10/13/2022
"Replaced element and tested. 120v to bake and broil. Electrical incident damaged control. Uninstalled part. Customer going to get parts authorization. ; rqstng P&A on 1 W10904901 (Control), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Webster, NY 14580
James
Job Details: 10/13/2022
Led module has failed in ff section. ; ordrng 1 W11527432 (Led) and 1 Sh15
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Auburn, NY 13021
Doug Balcom
Job Details: 10/13/2022
Customer states unit stopped mid cycle. Ran diagnostic test found F1E1 error code. Main ACU fault. Needs a control. Ordering control. ; ordrng 1 W11513246 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWW2
Near Webster, NY 14580
James
Job Details: 10/13/2022
Rinse cycle turms off before washing. Dispenser not opening. Rinse aid seems to be leaking out. Tested unit. Rinse aid seal is defective and all rinse aid leaks out. Dispenser motor has melted. Need dispenser. ; ordrng 1 WPW10199696 (Dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model W6RXNGFWQ01
Near Auburn, NY 13021
Doug Balcom
Job Details: 10/11/2022
Customer states door won't seal. Ordering refrigerator door gasket. ; rqstng P&A on 1 2319266B (Door gasket)
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Syracuse, NY 13057
Chuck
Job Details: 10/11/2022
Called customer to let him know i was on my way and he informed me that he has an appointment on Thursday 10/13 with another service provider under a extended warranty dispatch. Customer canceled service
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Hilton, NY 14468
Dave L
Job Details: 10/11/2022
Replaced overlay due to f6-e2 error. Tested ok.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Hamlin, NY 14464
Dave L
Job Details: 10/11/2022
Replaced open bake element. Tested ok.